The Coca Cola GFS-SHEAR COCA COLA FREESTYLE DISPENSER User Manual
The Coca-Cola Company COCA COLA FREESTYLE DISPENSER Users Manual
Users Manual
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| Document ID | 1255867 |
| Application ID | SzjsAFjYHxt2XZbjuJGEzQ== |
| Document Description | Users Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 401.33kB (5016633 bits) |
| Date Submitted | 2010-03-23 00:00:00 |
| Date Available | 2010-03-24 00:00:00 |
| Creation Date | 2009-05-28 00:13:23 |
| Producing Software | Adobe PDF Library 8.0 |
| Document Lastmod | 2010-03-11 14:20:18 |
| Document Title | Users Manual |
| Document Creator | Adobe InDesign CS3 (5.0) |
TM se Fr oc C ee a-C RE sty o W le la G D UI is D pe TABLE OF CONTENTS Daily Tasks (continued) Coca-Cola Freestyle Dispenser Introduction .......................................... 3 â 4 Change a Cartridge ........................ 11 â 12 Power the Dispenser On/Off...................... 5 Check and Change High Fructose Corn Syrup (HFCS 65) .............. 13 Weekly Tasks 123456 Pour a Beverage ........................................ 6 Clean NNS Compartment and Connector ........................................ 19 Clean Ice Chute ...................................... 20 Monthly Tasks Check Non-Nutritive Sweetener Blend (NNS)............................ 14 Clean Ice Bin ............................................ 21 Use the ADA Interface ................................ 7 Change Non-Nutritive Sweetener Blend (NNS)............................ 15 Lock the Dispenser .................................. 22 Unlock the Dispenser .............................. 23 Daily Tasks Conduct a Taste Test .................................. 8 Manager Tasks COCA-COLA F R EESTYLE DISPENSER CREW GUIDE Coca-Cola Freestyle Dispenser Overview and Use Preparing for Daily Cleaning Tasks ........ 16 Troubleshooting Check and Refill Ice .................................. 9 Clean Nozzle ............................................ 17 Troubleshooting ................................ 24 â 26 Check Cartridge Level ............................ 10 Clean Ice Lever, Cup Rest, Drip Tray and Exterior Surfaces .............. 18 Frequently Asked Questions (FAQâs) FAQâs .......................................................... 27 Coca-Cola Freestyle Dispenser Overview and Use | Introduction Pour Button Nozzle 10 Freestyle Dispenser: Exterior Upper Door 11 Status Indicator Light Pour Button Nozzle Ice Lever Drip Tray Cup Rest Ice Lever RFID Reader Drip Tray Cup Rest RFID Reader ADA Interface ADA Interface COCA-COLA F R EESTYLE DISPENSER CREW GUIDE Touch Screen Ice Bin Lid 12 13 Lower Door Manual Door Release Coca-Cola Freestyle Dispenser Overview and Use | Introduction Backroom Components Interior Components Manual On/Off Switch Water Filtration System Carbon Dioxide (CO2) Gauge Double Cartridge Slot RFID Tag Single Cartridge Slot Cartridge Storage 10 NNS Storage 11 BIB Pump COCA-COLA F R EESTYLE DISPENSER CREW GUIDE Upper Door Release Latch Water Booster 123456 Cartridge Seal Cartridge Cap Non-Nutritive Sweetener Blend (NNS) HFCS 65 12 Coca-Cola Freestyle Dispenser Overview and Use | power the dispenser on/off CAUTION: DO NOT power on or off the Coca-Cola Freestyle dispenser unless told to do so in this guide, or by a Coca-Cola technician. Open the lower door in one of 3 ways. Scan a cartridge over the RFID Reader. Scan a Manager Key Card over the RFID Reader. CAUTION: Only use this method if the door cannot be opened by scanning a cartridge or Manager Key Card over the RFID Reader. Insert a long, thin, sturdy tool (such as an Allen wrench) in the small hole at the bottom of the lower door. Lower door opens. Press the upper door release button. COCA-COLA F R EESTYLE DISPENSER CREW GUIDE Locate and press the power button âonâ or âoffâ as applicable. Close door securely. Coca-Cola Freestyle Dispenser Overview and Use | pour a beverage This screen appears when unit has not been used for a period of time. To choose a beverage, touch the screen anywhere. Place cup against ice lever and push to dispense ice. Coca-Cola recommends 1/3 cup of ice. This screen appears when the screen is touched or the ice lever is pressed. Minute Maid LEMONADE Light WATER This screen appears when a specific brand is selected. Pulsing lighted ring on the screen indicates selected beverage choice. To change beverage selection, touch the back button. Pulsing lighted POUR button indicates ready to pour. Touch beverage brand / flavor. Note: touch screen will reset after 8 seconds if a drink is not poured. COCA-COLA F R EESTYLE DISPENSER CREW GUIDE Touch screen to begin. Pour a Beverage Press and hold POUR button to dispense drink. Touch secondary flavor (if desired). Release POUR button when desired fill level is reached. Coca-Cola Freestyle Dispenser Overview and Use | use the ada interface The ADA interface allows people with disabilities (such as those in wheelchairs) to use the Coca-Cola Freestyle dispenser without having to reach the touch screen. There are three buttons on the ADA Interface. Left Arrow Enter/Pour Button Minute Maid Right Arrow Light WATER To begin, press the Enter/Pour button to show the ADA screen. Place cup against ice lever and push to dispense ice. Coca-Cola recommends 1/3 cup of ice. Minute Maid Light WATER Use the Left Arrow and Right Arrow buttons to scroll through available brands. A ring will appear around the active brand. Press the Enter/Pour to make a selection. The pulsing lighted Enter/Pour button indicates ready to pour. button COCA-COLA F R EESTYLE DISPENSER CREW GUIDE Use the Left and Right Arrow Buttons to scroll through the available brand flavors. Press the Enter/Pour Button to make a selection. To leave the ADA interface, use the Arrow Buttons to navigate to the Exit Button , then press the Enter/Pour Button (or touch the Exit Button on screen). To go back a screen, use the Arrow Buttons to navigate to the Back Button , then press the Menu Button (or touch the Back Button on screen). Press and hold the Enter/Pour button to dispense drink. Release the Enter/Pour button when desired fill level is reached. daily tasks | conduct a taste test Fill a cup with 8 ounces of the same flavor carbonated soft drink â again without ice â and taste. Is the drink cold? To perform a taste test before serving customers, fill a cup with 8 ounces of a carbonated soft drink â without ice â and discard. Does it taste right? Minute Maid LEMONADE Repeat steps 1 and 2 for the three main brands offered on the dispenser: Coca-Cola, Diet Coke and Sprite. If the soft drink is warm, flat or has an off-taste or odor, refer to âTroubleshootingâ on page 25 of this guide for assistance. Light Minute Maid WATER LEMONADE Troubleshooting Light Minute Maid WATER LEMONADE COCA-COLA F R EESTYLE DISPENSER CREW GUIDE Is it carbonated? Light WATER daily tasks | check and refill ice Check Ice Level Refill Ice CAUTION: CAUTION: If there is an ice maker on top of the Coca-Cola Freestyle dispenser, follow established procedures for checking the ice level. Follow store safety procedures when lifting anything heavy, like ice. Fill a bucket with ice. CAUTION: Stand on a step stool to reach, lift and remove ice bin lid. Check to see if ice is in full contact with the cold plate at the bottom of the ice bin, and the ice bin is at least 1/3 full. COCA-COLA F R EESTYLE DISPENSER CREW GUIDE Large chunks can damage the Coca-Cola Freestyle dispenser. Stand on a step stool to reach, lift and remove ice bin lid. Full 2/3 1/3 Pour ice into ice bin; repeat as needed to fill bin. Replace ice bin lid. daily tasks | check cartridge level Touch the Coca-Cola brand image on the screen. Minute Maid Touch the three (3) areas of the Coca-Cola image in the order shown to accessâCrew Modeâ on the touch screen. Light LEMONADE COCA-COLA F R EESTYLE DISPENSER CREW GUIDE WATER Check cartridge gauge levels. Operating System HFCS Open Water Open Grape Orange CokeB DietCokeB Strawberry VaultA Open SpriteB Fanta VaultB User Interface Open SpriteA BarqsB Lighting NNS CFDietCokeB BarqsA Open CokeZeroB CFDietCokeA PibbB Antifoam Switches and Locks CokeZeroA PibbA Service Menu Product Agitation DietCokeA Vanilla Fruitpunch CokeA HCB Lime Cherry Carb Water Open HCA Lemon Raspberry Ice Open Peach System Configuration Open MMlemonade MMlemonade Dansani TeaBaseA TeaBaseB PoweradeA PoweradeB PoweradeOpt PoweradeOpt User Mode: Crew High / Full Half-Empty Very Low Empty / Sold Out No Cartridge Consumer View 10 10 daily tasks | change a cartridge Scan cartridge with RFID tag facing the RFID reader on the upper door. CAUTION: Lower door will release open. Empty cartridge will come out partially. Remove the cartridge. Use an approved sanitizer solution and a clean cloth to clean the overflow area. Find cartridge to change. All empty cartridges are red; the one just scanned will flash red for 10 seconds. Inspect the cartridge overflow area for any excess drips or fluid. Open cartridge slot door (door pulls down). COCA-COLA F R EESTYLE DISPENSER CREW GUIDE Place the empty cartridges in a storage box. Empty cartridges will be picked up by a courier each week and returned to Coca-Cola for recycling. 11 daily tasks | change a cartridge (continued) Remove cap from new cartridge. Remove paper seal from the new cartridge by grabbing the tab and peeling back. 10 Insert cartridge in the slot with the RFID tag facing in. The label on the side of the cartridge should be facing up. Gently push the cartridge until the slot door is engaged. CAUTION: Do not force or push the cartridge once the slot door is engaged. RFID Tag 11 Close the slot door to push the cartridge in the rest of the way. The light on the slot will turn solid green if installed correctly. 12 Cartridge Front If more cartridges need to be replaced, scan the next cartridge over the RFID reader. The slot for the scanned cartridge will blink. Solid Red Scan Flashing Red Solid Green Empty cartridges. Choose a cartridge to replace and scan a new cartridge. Find the slot and change cartridges. Cartridge installed correctly. CAUTION: If the light does not turn solid green, refer to page 24 in the âTroubleshootingâ section for additional information. COCA-COLA F R EESTYLE DISPENSER CREW GUIDE Cartridge Back Close the lower door when finished. 13 If the contents of a cartridge get on your hands, wash them right away to prevent staining. If the contents of a cartridge spill on the floor or inside of the Coca-Cola Freestyle dispenser, clean the areas right away. 12 daily tasks | check and change hfcs 65 Check HFCS 65 Change HFCS 65 Lift the HFCS 65 box to see how much product is left. Hold a cloth beneath the connector to catch any spills. Turn connector counter-clockwise to loosen. Remove connector from the HFCS 65 box. Remove the empty HFCS 65 box from the rack. WARM COCA-COLA F R EESTYLE DISPENSER CREW GUIDE Rinse the connector in a cup of warm water. Open the box and pull out the fitment. CAUTION: Place new box of HFCS 65 on rack. Do not use sharp objects to open the box. Attach the connector to the fitment and turn clockwise to tighten. 13 daily tasks | check non-nutritive sweetener blend (nns) 123 456 123 456 Open the lower door by scanning a cartridge or a Manager Key Card over the RFID reader. Pull down front door of NNS compartment, slide tray out. Locate NNS compartment. 12 34 56 123 456 Release lever from right to left. 123 456 COCA-COLA F R EESTYLE DISPENSER CREW GUIDE Lift NNS box and feel bag inside to determine product level. 14 daily tasks | change non-nutritive sweetener blend (nns) Open the lower door by scanning a cartridge or a Manager Key Card over the RFID reader. 123 456 123 456 123 456 123 456 246810 Pull down front door of NNS compartment, slide tray out. Release lever from right to left. Remove empty NNS package. 123 456 123 456 123 456 123 456 246810 123 456 If prompted on the touch screen, enter the six digit code from the top of the new NNS box. 246810 246810 COCA-COLA F R EESTYLE DISPENSER CREW GUIDE 246810 Use an approved sanitizer solution and a clean cloth to clean the connector area on the compartment door. Remove cap from the new NNS package. Place box in the compartment with the arrows on the package facing down. Attach the NNS connector into the fitting. 10 Move lever from the left to the right to secure. 11 Slide the tray back into the compartment. Lift up the door to close. Close the lower door when finished. 15 daily tasks | preparing for daily cleaning tasks CAUTION: DO NOT use bleach, dish detergent, or any unapproved chemicals! KSaAniYtiz-5 er Prepare a 100ppm chlorine sanitizer solution for daily cleaning tasks. TIP: Kay-5 Sanitizer, cleaning brush and replacement nozzle can be ordered by calling 1-888-538-2653. DO NOT use scouring pads, steel wool or any abrasive material. It will scratch the surface and result in rusting/pitting. KAY-5 Coca-Cola recommends Kay-5ÂŽ Sanitizer, or a comparable food-grade chlorine sanitizer. Sanitizer If using Kay-5 brand, add 1 oz. packets of Kay-5 to 2.5 gallons of clean warm water in a clean, 5-gallon bucket. COCA-COLA F R EESTYLE DISPENSER CREW GUIDE DO NOT soak any parts overnight. DO NOT use paper towels. They may break apart and clog the drain. CAUTION: When using a chlorinated detergent other than Kay-5, follow the instructions to produce a 100ppm chlorine sanitizer solution. DO NOT pour hot liquids (>125ËFâ51.6ËC) into the drain. HOT 16 daily tasks | clean nozzle Place the nozzle in a clean sink and rinse with warm, drinkable water. Place the nozzle in the prepared sanitizer solution. WARM Locate the nozzle. Using a cloth to protect fingers twist nozzle counter-clockwise, and then pull down to remove. Use a clean brush or cloth and the rest of the sanitizer solution to wipe underneath the valve where the nozzle connects (A), as well as the chrome cover (B) of the nozzle area. Allow the nozzle to air dry. Use a cloth to put the nozzle back in place, and then turn clockwise to lock. Conduct a taste test by following the steps outlined on the âConduct a Taste Testâ page 8. If drink taste is satisfactory, the nozzle cleaning task is complete. 15 Soak the nozzle in the sanitizer solution for 15 minutes. CAUTION: DO NOT soak nozzle overnight. Scrub the nozzle using the brush shown. COCA-COLA F R EESTYLE DISPENSER CREW GUIDE If an off-taste is noted, refer to âTroubleshootingâon pages 25-26 of this guide for assistance. Troubleshooting 17 daily tasks | clean Ice Lever, Cup Rest, Drip Tray and Exterior Surfaces Using a clean cloth and approved sanitizer solution, wash the ice lever and allow solution to run down the drain. Remove the cup rest. Ensure the drain empties properly. Wash the cup rest in a sink using an approved sanitizing solution. Wash the drip tray using a clean cloth and an approved sanitizing solution. Rinse and allow sanitizing solution to run down the drain. Replace the cup rest in the drip tray. Check the cup rest periodically throughout the day and clean as needed. COCA-COLA F R EESTYLE DISPENSER CREW GUIDE Using a clean cloth and approved sanitizer solution, wipe all exterior surfaces, including upper and lower cabinet doors, touch screen, and ADA interface area. 18 weekly tasks | clean NNS Compartment and connector This cleaning task should be completed on a weekly basis. 123 456 Use a clean cloth and sanitizer solution to clean the NNS compartment. 123 456 123 456 Use a clean cloth and sanitizer solution to clean the NNS connector. 123 456 123 456 COCA-COLA F R EESTYLE DISPENSER CREW GUIDE 123 456 Remove the NNS box from compartment. Refer to âChange Non Nutritive Sweetener Blend (NNS)â on page 19 for instructions. 123 456 This task should also be done whenever you notice crystals forming on the NNS connector. Return the NNS box to the compartment and reconnect it. Refer to âChange Non Nutritive Sweetener Blend (NNS)â on page 15 for instructions. 19 weekly tasks | clean ice chute CAUTION: If there is an ice maker on top of the Coca-Cola Freestyle dispenser, follow established procedures for cleaning the ice bin. Ice Chute Body Upper Ice Chute Lower Ice Chute Turn off power to the dispenser. Unplug the unit. To make sure that no mechanical parts move during cleaning. Wash upper and lower chute with sanitizing solution. Use a clean, sanitized towel or cloth to wipe the ice chute body area. CAUTION: DO NOT use paper towels. They may break apart and clog the ice bin. Reinstall the upper ice chute by pushing up and into the ice chute body until a click sound is made. Reinstall the lower ice chute by pushing up and into the bottom of the upper ice chute until a click sound is made. Remove the lower chute by carefully pulling on the front lip of the lower chute. It should disengage and pull forward. Remove the upper chute by carefully pulling on the upper lip of the upper chute. It should disengage and pull forward. COCA-COLA F R EESTYLE DISPENSER CREW GUIDE Refer to âPower the Dispenser On/Offâ on page 5 for instructions. Plug the unit back in to the electrical outlet. Turn on power to the dispenser. Test to ensure the dispenser is operating properly. Refer to âPower the Dispenser On/Offâ on page 5 for instructions. 20 monthly tasks | clean ice bin Remove the ice bin lid. CAUTION: If there is an ice maker on top of the Coca-Cola Freestyle dispenser, follow established procedures for cleaning the ice bin. Empty the ice bin by pressing the ice lever and dispensing ice out the chute until the ice bin is empty. Turn off power to the dispenser. Refer to âPower the Dispenser On/Offâ on page 5 for instructions. Unplug the unit. To make sure that no mechanical parts move during cleaning. Rinse the inside of the ice bin with warm water until all ice pieces are gone. Soak a clean cloth or towel in warm sanitizer solution and then wipe the insides of the ice bin. Rinse the ice bin thoroughly with clean water. Allow the ice bin to air dry before refilling with ice. Refill the unit with ice. Refer to âCheck and Refill Iceâ on page 9 for instructions. COCA-COLA F R EESTYLE DISPENSER CREW GUIDE It is recommended that this task be completed when the ice level is already low, so there isnât much in the bin to empty out. WARM 10 Plug the unit back in to the electrical outlet. Turn on power to the dispenser. CAUTION: DO NOT use paper towels. They may break apart and clog the ice bin. Refer to âPower the Dispenser On/Offâ on page 5 for instructions. Replace the ice bin lid. 21 manager tasks | lock the dispenser Managers can lock the Coca-Cola Freestyle dispenser to prevent drinks from being poured without having to manually power off the unit. Touch the Coca-Cola brand image on the screen. Touch the three (3) areas of the Coca-Cola image in the order shown to access âCrew Modeâ on the touch screen. NOTE: Minute Maid Light LEMONADE WATER Enter User Mode: Manager Operating System HFCS Open Water Open Grape Ice Open Peach System Configuration Carb Water Open HCA CokeA HCB CokeB DietCokeA DietCokeB Lock Dispenser Service Menu Product Agitation Operating System Switches and Locks CokeZeroA CokeZeroB CFDietCokeA CFDietCokeB Lighting User Interface HFCS Water System Configuration Ice Lemon Raspberry Lime Cherry Fruitpunch Vanilla PibbA Strawberry PibbB Antifoam Open BarqsA Product Agitation VaultA Open SpriteA Open SpriteB Fanta VaultB Lighting User Interface Choose Logging Target Location Manager Access Open Open Enter the Password to access Manager Interface: Open Open Open CokeA CokeB CokeZeroA Dansani TeaBaseA TeaBaseB PoweradeA PoweradeB PoweradeOpt PoweradeOpt Grape Peach HCA HCB User Mode: Manager Cancel â Orange Lemon â Raspberry Lime Cherry DietCokeA DietCokeB Vanilla Fruitpunch Open CFDietCokeA CFDietCokeB SpriteA Treat NNS as Super pump PibbA Strawberry PibbB Antifoam Open BarqsA VaultA BarqsB SpriteB VaultB Fanta Open MMlemonade MMlemonade Dansani TeaBaseA TeaBaseB PoweradeA PoweradeB PoweradeOpt PoweradeOpt User Mode: Manager Open You are in Lock Dispenser mode. Please press âLoginâ button to unlock the system. Login Consumer View Touch the Current Mode area at the bottom of the screen and select Manager Mode. NNS Revert C to Default D Image A Lock Dispenser Virtual Keypad CokeZeroB Recycle RFID Tag Enter Tech ID: MMlemonade MMlemonade Switches and Locks Display Module Parameters NNS BarqsB Service Menu Date and Time Carb Water Work order Number: Orange The dispenser will remained locked until unlocked by a manager. Service Menu COCA-COLA F R EESTYLE DISPENSER CREW GUIDE If you have lost the Manager Password provided during installation, please call 1-888-538-2653 for assistance. Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter. Consumer View Touch Service Menu, then select Lock Dispenser. NOTE: If the screen is touched during Lock Dispenser mode, a warning will appear. 22 manager tasks | UNlock the dispenser NOTE: If the screen is touched during Lock Dispenser mode, a warning will appear. User Mode: Crew Unlock Dispenser Operating System HFCS Water System Configuration Ice Service Menu Operating System Date and Time Carb Water Product Agitation Switches and Locks Lighting User Interface HFCS Water System Configuration Ice Carb Water Display Module Parameters Open Enter the Password to access Manager Interface: Open Open Open CokeA CokeB CokeZeroA Grape Peach HCA HCB DietCokeA DietCokeB Work order Number: Login Cancel CokeZeroB NNS Open Revert C to Default D Image A CFDietCokeA CFDietCokeB SpriteA Treat NNS as Super pump â Orange Lemon â Raspberry Lime Cherry Fruitpunch Vanilla PibbA Strawberry PibbB Antifoam Open BarqsA VaultA BarqsB Touch Login. Open SpriteB VaultB Fanta Open Open MMlemonade MMlemonade Dansani Open Grape Open Peach TeaBaseA TeaBaseB Orange Open HCA Lemon PoweradeA PoweradeB PoweradeOpt PoweradeOpt Raspberry CokeA CokeB HCB CokeZeroA CokeZeroB NNS Open DietCokeA DietCokeB CFDietCokeA CFDietCokeB Open SpriteA Open SpriteB MMlemonade MMlemonade Lime Cherry Fruitpunch Vanilla PibbA Strawberry PibbB Antifoam Open BarqsA VaultA BarqsB VaultB Fanta Dansani TeaBaseA TeaBaseB PoweradeA PoweradeB PoweradeOpt PoweradeOpt User Mode: Manager User Interface Unlock Dispenser Virtual Keypad Lighting Recycle RFID Tag Enter Tech ID: Switches and Locks Choose Logging Target Location Manager Access You are in Lock Dispenser mode. Please press âLoginâ button to unlock the system. Service Menu Product Agitation Using the Virtual Keypad, enter the Manager password provided for your location, and then press Enter. Consumer View Touch Service Menu, then select Unlock Dispenser. User Mode: Crew Consumer View COCA-COLA F R EESTYLE DISPENSER CREW GUIDE Service Menu Enter To return to Crew Mode, touch Manager Mode and select Crew Mode from the menu. 23 troubleshooting Accessing the Crew Interface If you have a problem with the Coca-Cola Freestyle dispenser, first use the troubleshooting steps in this guide to try to fix the problem. If you are unable to fix the problem yourself, call 1-888-538-2653 for assistance. Minute Maid Light Enter Crew Mode to check cartridge levels by touching the âtriangleâ on the Coke screen. WATER Refer to âCheck Cartridge Levelâ on page 10 for instructions. Solid Red Flashing Red Solid Green The slot associated with the cartridge that was just scanned. Cartridge installed correctly. Alternating Red/Green (along with beep and on-screen message) Off Status Lights The status lights on each of the cartridge slots in the dispenser cabinet illuminate and flash or remain solid to indicate different information The lower dispenser door must be opened to view the status lights. You may need to refer to this chart when changing cartridges. Cartridge in the slot is empty, but it is not the cartridge that was just scanned. An incorrect cartridge has been inserted in the slot. COCA-COLA F R EESTYLE DISPENSER CREW GUIDE Please note any error codes displayed on the dispenser and have your store phone number and address available when you call. No tag is being read by the RFID reader. Possible causes for this would include: No RFID tag on the cartridge. A damaged RFID tag on the cartridge. A damaged RFID Reader. 24 troubleshooting (continued) â Sold Outâ Indicators on Touch Screen Warm Drinks A brand is sold out when it appears âgrayâ on the screen.  & s  # The Coca-Cola brand is sold out in the examples shown here. Minute Maid LEMONADE Light Dispense the same drink again without ice and check the beverage temperature with a digital thermometer. Open the ice bin and look for melted ice. Drain any standing water. The temperature of the soft drink should be less than 40Âş Fahrenheit/4.4Âş Celsius. Dispense any flavor drink without ice and discard. WATER COCA-COLA F R EESTYLE DISPENSER CREW GUIDE Refer to âChange a Cartridgeâ on page 11 for instructions on replacing cartridges. Full 2/3  & s  # 1/3 If the problem persists, call 1-888-538-2653 for assistance. Vanilla Make sure the ice bin is at least 1/3 full and that ice is in contact with the cold plate at the bottom of the ice bin. Dispense the same drink again without ice and check the beverage temperature with a digital thermometer. The temperature of the soft drink should be less than 40Âş Fahrenheit/4.4Âş Celsius. Please note any error codes displayed on the dispenser, and have your store phone number and address available when you call. 25 troubleshooting (continued) Foamy Drinks beverage temperature 1 Check as outlined in âTroubleshooting, Flat Drinks beverage temperature 1 Check as outlined in âTroubleshooting, Warm Drinksâ on page 25. No Ice Dispensing Warm Drinksâ on page 25. Other Problems experience problems that 4 Ifareyoueither not described in this guide, or cannot be resolved with basic troubleshooting, call 1-888-538-2653 for assistance. Full  & s  # 1/3 Wait 20 minutes. Check CO2 pressure to ensure it reads 75 PSI. 20 75 Check beverage temperature again.  & s  # Check ice bin for ice, and refill if necessary. Refer to âCheck and Refill Iceâ on page 9 for instructions. If the problem persists, call 1-888-538-2653 for assistance. Please note any error codes displayed on the dispenser, and have your store phone number and address available when you call. COCA-COLA F R EESTYLE DISPENSER CREW GUIDE 2/3  & s  # PSI Please note any error codes displayed on the dispenser, and have your store phone number and address available when you call. 26 frequently asked questions (faqâs) GENERAL QUESTIONS QUESTIONS CREW MEMBERS MAY HAVE Q. What is the Coca-Cola Freestyle dispenser? Q. Can I put a Coke cartridge in another slot if I am out of the other flavor? A. The Coca-Cola Freestyle dispenser is the first in a family of new dispensers that uses micro-dosing technology to offer more than 100 sparkling and still beverage brands from a single freestanding unit. The new unit has approximately the same footprint as todayâs six-or eight-valve dispensers. A. No. Each slot is dedicated to a particular drink ingredient, flavor or sweetener. If you do place the incorrect cartridge in a slot, the RFID reader will not recognize the cartridge. This ensures there is no cross-contamination in the tubing, and protects consumers who may have an allergy to a particular ingredient. A. It creates branded beverages by creating a precise recipe of concentrated ingredients with water and sweetener. The proprietary micro-dosing nozzle blends the beverage at the point where it is dispensed. Q. What is the drink quality of the Coca-Cola Freestyle dispenser? A. Because the beverage components are stored separately until the moment of dispensing, each drink poured is fresh tasting and aromatic. The micro-dosing and nozzle technologies enable the Coca-Cola Freestyle dispenser to recreate specific brand formulas, so the consumer essentially receives a drink that is made to order. Q. How is the Coca-Cola Freestyle dispenser different from todayâs fountain dispenser? A. It does not use syrup. Rather, the Coca-Cola Freestyle dispenser mixes concentrated flavors with sweetener and water at the nozzle to make beverages. Ingredients are stored in the dispenser cabinet itself. Q. What is micro-dosing? A. Micro-dosing is a technology used to pump and meter fluids with a high degree of accuracy. It is commonly used in medical applications. Q. How was the Coca-Cola Freestyle dispenser designed? A. The equipment was thoughtfully designed from the inside out, taking into consideration the interaction experiences of the consumer, customer and technician. The goal was to communicate the heritage of the Company as the original fountain beverage company, while also exceeding consumer expectations in an increasingly digital world. Q. I need to order cartridges. What is the ordering process? A. Cartridges can be ordered quickly and easily on the Coca-Cola SmartTM website, which is: http://cokesmart.coke.com. You will need to register for an account before you can login and place your first order. The registration process is described in the Coca-Cola Smart Start guide that was sent to you prior to installation. QUESTIONS CONSUMERS MAY HAVE Q. How many Coca-Cola brands and flavor options are available on the Coca-Cola Freestyle dispenser? A. 100+ sparkling and still brands can be served from the Coca-Cola Freestyle dispenser. Freestyle offers a wide range of categories, including diet and light sparkling beverages, flavored waters, sports drinks, lemonades, and the complete Coca-Cola trademark family - Coca-Cola, Diet Coke, Coke Zero and Caffeine Free Diet Coke. COCA-COLA F R EESTYLE DISPENSER CREW GUIDE Q. How does the Coca-Cola Freestyle dispenser work? Q. Are all of these brands available in supermarkets or other retail locations? A. Many of these offerings are available at retail, but some have been created for this new dispenser only. If you are curious about which brands are available at retail, send us an e-mail at https://secure.thecocacolacompany.com/ssldocs/mail/eQuery_other.shtml. Q. What if I want something I don't see here? A. You can provide feedback to The Coca-Cola Company by going to www.CokeFeedback.com. 27 Regulatory Compliance: FCC Class A Warning RADIO AND TELEVISION INTERFERENCE NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. This device has been designed to operate with only the antenna listed below, and having a maximum gain of -3 dB. Antennas not included in this list or having a gain greater than -3 dB are strictly prohibited for use with this device. The required antenna impedance is 50 ohms. 0008-273-elc-2m-31047-060 Easy Access Antenna * In order to maintain compliance with FCC regulations shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in interference to radio & television reception. * To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication. Changes and Modifications not expressly approved by The Coca-Cola Company can void your authority to operate this equipment under Federal Communications Commissions rules.
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