Thomson 2-6928D 900MHz SINGLE-LINE CORDLESS TELEPHONE User Manual 26998C DOM IB E 0

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26998
40-Channel 900 MHz Caller ID Cordless
Telephone/Answering System
User’s Guide
We bring good things to life.
EQUIPMENT APPROVAL INFORMATION
Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with
parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published
by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence
Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of
these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all
devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your
line as determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the
applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is
provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone company.
•
Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if
you are on a party line. Check with your local telephone company.
•
Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.
•
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this
product does not disable your alarm equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall,
where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not
practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service
immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such
temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a
complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations or procedures where
such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes
are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate
notice, in writing, to allow you to maintain uninterrupted service.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference; and (2) This device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is
connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television
technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet,
“How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing
Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.
HEARING AID COMPATIBILITY
This telephone system meets FCC standards for Hearing Aid Compatibility.
US NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
TABLE OF CONTENTS
EQUIPMENT APPROVAL INFORMATION ........ 2
INTERFERENCE INFORMATION ................... 2
HEARING AID COMPATIBILITY ................... 2
INTRODUCTION ..................................... 5
BEFORE YOU BEGIN .............................. 5
PARTS CHECKLIST ............................. 5
TELEPHONE JACK REQUIREMENTS ........ 5
INSTALLATION AND SET UP ..................... 6
IMPORTANT INSTALLATION INFORMATION 6
INSTALLING THE PHONE ...................... 7
CONNECTING THE AC (ELECTRICAL)
POWER ............................................ 7
CONNECTING THE TELEPHONE LINE ....... 7
WALL MOUNTING ............................. 8
TELEPHONE SETUP ................................ 8
SETTING THE DISPLAY LANGUAGE ........ 9
TONE/PULSE DIALING ........................ 9
SETTING THE LOCAL AREA CODE ......... 9
ANSWERING SYSTEM SETUP ................ 10
SETTING THE VOICE TIME/DAY STAMP . 10
SETTING THE RING SELECT ................ 11
SPEAKER VOLUME ............................ 11
RECORDING THE OUTGOING
ANNOUNCEMENT .............................. 11
REVIEWING ANNOUNCEMENT ....... 11
CORDLESS PHONE BASICS .................... 12
MAKING A CALL ............................. 12
REDIAL ..........................................
RECEIVING A CALL ...........................
FLASH ...........................................
VOLUME ........................................
RINGER SWITCH ..............................
CANCEL .........................................
IN USE/INDICATOR LIGHT ..................
FINDING THE HANDSET .....................
CHANNEL BUTTON ..........................
TEMPORARY TONE ...........................
CALLER ID FEATURES ..........................
TRANSFERRING CALLER ID RECORDS
TO MEMORY ...................................
CALLER ID WITH CALL WAITING ........
RECEIVING AND STORING CALLS ........
REVIEWING MESSAGES ....................
DELETING RECORDS .........................
DELETING THE CURRENT RECORD
DELETING ALL RECORDS ...........
DIALING A CALLER ID NUMBER .........
CHANGING THE NUMBER FORMAT ......
THE MEMORY FEATURE .......................
STORING A NUMBER IN MEMORY ......
CHANGING A STORED NUMBER .........
DIALING A STORED NUMBER .............
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(Table of Contents continued
on next page)
CAUTION:
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
DIALING CALLER ID NUMBERS ..........
CHAIN DIALING FROM MEMORY ..
INSERTING A PAUSE IN THE DIALING
SEQUENCE .....................................
REVIEWING AND DELETING STORED
NUMBERS ......................................
ANSWERING SYSTEM OPERATION ..........
MESSAGES INDICATOR .....................
SCREENING CALLS FROM THE BASE ....
MESSAGE PLAYBACK .......................
MEMORY FULL ...............................
ERASING MESSAGES .......................
LEAVING A MEMO ...........................
REMOTE ACCESS ................................
USING THE HANDSET .......................
ANSWERER INDICATOR ..............
SCREENING CALLS FROM THE
HANDSET .......................................
MEMORY FULL ...............................
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19
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19
20
20
20
20
21
21
21
22
22
22
ACCESSING THE ANSWERING SYSTEM
FROM ANOTHER LOCATION ................
CHANGING THE SECURITY CODE .........
HEADSET AND BELT CLIP OPERATION .....
CONNECTING A HEADSET TO THE
HANDSET .......................................
CONNECTING THE BELT CLIP ..............
CHANGING THE BATTERY ......................
BATTERY SAFETY PRECAUTIONS .
GENERAL PRODUCT CARE ....................
HANDSET SOUND SIGNALS ..................
ANSWER STATUS INDICATORS ...............
HANDSET INDICATORS ..........................
TROUBLESHOOTING GUIDE ...................
CAUSES OF POOR RECEPTION ...............
SERVICE ............................................
INDEX ...............................................
ACCESSORY ORDER FORM ...................
LIMITED WARRANTY ............................
23
23
24
24
24
25
25
26
26
26
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34
INTRODUCTION
Your cordless telephone/answering system with Caller ID is designed to
give you flexibility in use and high quality performance. To get the most
from your new cordless telephone/answering system, we suggest that you
take a few minutes right now to read through this instruction manual.
CAUTION: When using telephone equipment, there are basic safety
instructions that should always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this product and save them
for future reference.
BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the items shown here.
volume
memo
CID/VOL
in use/charge
page
rev/skip
TALK
CALL BACK
messages
redial
review
play/stop
2 abc
skip
3 def
5 jkl
6 mno
8 tuv
9 wxyz
channel
erase
pause
0 oper #
ringer
off
Base
answerer
format
4 ghi
* tone
delete
mic
play/stop
7 pqrs
cancel
erase
memory
program
flash
on
Handset
AC power
supply
Telephone
line cord
Belt clip (provided
with 26998 only)
TELEPHONE JACK REQUIREMENTS
To use this phone, you need an RJ11C type modular
telephone jack, which might look like the one pictured
here, installed in your home. If you don’t have a
modular jack, call your local phone company to find out
how to get one installed.
Wall plate
Modular
telephone
line jack
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power in
your home goes out.
INSTALLATION AND SET UP
CAUTION: Always disconnect phone cords from the wall outlets before
battery installation or replacement.
INSTALLATION NOTE: Some cordless telephones operate at frequencies
that may cause interference to nearby TVs, microwave ovens, and VCRs. To
minimize or prevent such interference, the base of the cordless telephone
should not be placed near or on top of a TV, microwave oven, or VCR. If
interference continues, moving the cordless telephone farther away from the
TV or VCR will often reduce or eliminate the interference. Certain other
communications devices may also use the 900 MHz frequency for
communication, and, if properly set, these devices may interfere with each
other and/or your new telephone. If you are concerned with interference,
please refer to the owner’s manual for these devices on how to properly set
channels to avoid interference. Typical devices that may use the 900 MHz
frequency for communication include wireless audio/video senders, wireless
computer networks, multi-handset cordless telephone systems, and some longrange cordless telephone systems.
IMPORTANT INSTALLATION INFORMATION
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
• Never touch uninsulated telephone wires or terminals, unless the
telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Temporarily disconnect any equipment connected to the phone such as
faxes, other phones, or modems.
INSTALLING THE PHONE
Your cordless telephone/answering system should be placed on a level
surface such as a desk or table top, or you can mount it on a wall.
CID/VOL
TALK
CALL BACK
redial
review
memory
play/stop
2 abc
answerer
format
skip
3 def
4 ghi
5 jkl
6 mno
7 pqrs
8 tuv
9 wxyz
cancel
* tone
delete
channel
erase
pause
0 oper #
ringer
off
program
flash
on
CONNECTING THE AC (ELECTRICAL) POWER
Plug the power supply cord into the power jack on the bottom of the base
and the other end into an electrical outlet. The in use/charge indicator turns
on to indicate the battery is charging.
Allow the phone to charge for 12 hours prior to first use. If you don’t
properly charge the phone, battery performance is compromised.
NOTE: DO NOT connect the telephone line to the modular jack until the
phone has charged for 12 hours.
CAUTION: Use only the ATLINKS USA, Inc. power supply 5-2512
(black) or 5-2618
5-2509 (white)
grey that came with this unit. Using other power
supplies may damage the unit.
CONNECTING THE TELEPHONE LINE
1. Plug the one end of the telephone line cord into the jack TEL LINE on the
bottom of the base and the other end into a modular wall phone jack.
2. Set the RINGER switch (on the handset) to ON, and place the handset in
the cradle.
NOTE: If the battery is not installed into the handset or its connector is
not properly plugged into the battery jack, "NO BATTERY" shows in the
display when the handset is placed on the its base cradle.
WALL MOUNTING
NOTE: For best results, leave the phone on a flat surface during initial
charging before you hang the phone on the wall.
If you want to mount the phone on a wall, slip the mounting holes (on the
back of the base) over the wall plate posts, and slide the unit down into
place. (Wall plate not included.)
TELEPHONE SETUP
Display
TALK/CALLBACK
button
CID/VOL buttons
memory button
format/answerer button
CID/VOL
TALK
CALL BACK
redial button
redial
review
review button
ghi
7 pqrs
cancel
*tone/cancel
button
* tone
delete
channel
memory
play/stop
skip button
answerer
format
skip
2 abc
3 def
5 jkl
6 mno
8 tuv
9 wxyz
erase
pause
0 oper #
ringer
off
play/stop button
# pause button
program
flash
on
0 oper/erase button
channel/delete
button
off/on ringer switch
flash/program button
There are three programmable menus available: Language, Tone/Pulse
Dialing, and Local Area Code.
SETTING THE DISPLAY LANGUAGE
1. Make sure the phone is OFF (not in TALK mode).
2. Press and release flash/program button until 1 ENG 2 FRA 3 ESP shows
in the display. The default setting is English
3. Use the handset number pad or press the left or right arrow buttons to
enter the desired setting. For example, to choose English press the
number 1 key.
4. When finished, press and release flash/program button again to store
the setting. You will hear a confirmation tone, and the unit enters the
Tone/Pulse Dialing menu.
TONE/PULSE DIALING
1. Make sure the phone is OFF (not in TALK mode).
2. Press and release the flash/program button until 1TONE 2PULSE shows
in the display. The default setting is TONE.
3. Use the handset number pad or press the left or right arrow buttons to
enter the desired setting. For example, to choose Tone dialing, press the
number 1 key.
4. Press the flash/program button again to store. You will hear a confirmation
tone, and the unit enters the Local Area Code Setting menu.
SETTING THE LOCAL AREA CODE
1. Make sure the phone is OFF (not in TALK mode).
2. Press and release flash/program button until ENTER AREA CODE shows
on the display.
3. Use the handset number pad to enter your three digit area code.
4. When finished, press and release flash/program button again to store
the area code and exit setup. You will hear a confirmation tone.
NOTE: If you make a mistake, repeat steps 1-3.
ANSWERING SYSTEM SETUP
volume buttons
min button
memo button
display
hour button
volume
day/check button
memo
page
in use/charge
page button
rev/skip
messages
answer on/off
button
play/stop
erase
in use/charge
indicator
review (-)/skip (+)
button
announce button
mic
erase button
play/stop button
mic
Besides basic telephone feature, your 26998 unit is also equipped with Digital Answering feature. It can store message,
when you are not available to answer the call, up to 10 minutes. Besides, its voice prompt is dual language English and
Spanish selectable.
This section shows you how to set up your answering system to receive incoming
calls. Before you begin the setup, you must turn on the answering system.
• Press the answer on/off button on the side of the base to turn the
answering system on and off.
NOTE: The answering system displays “- -” when it is off.
SETTING THE VOICE TIME/DAY STAMP
1. Make sure the answering system is ON.
2. Press and hold the day/check button to set the day of the week.
3. Press the hour button to set the hour (a.m. or p.m.).
4. Press the min button to set the minute. When you press and hold the
min button, the time advances in 5-minute intervals.
5. Press and release the day/check button to review the day and time settings.
10
SETTING VOICE PROMPT LANGUAGE
The default voice prompt language is English.
To change the voice prompt language of the answering system, press and hold the
skip button for 2 seconds. The unit announces "SPANISH SELECTED".
Note: To convert to "English", press and hold skip button again for 2 seconds.
Note: In remote access mode, it will follow the selected language set and cannot
convert the voice prompt language.
SETTING THE RING SELECT
Use the RING SELECT switch on the bottom of the base to select the
number of times you want the phone to ring before the system answers
the call. You may choose three or five rings.
SPEAKER VOLUME
Use the volume up or down to adjust speaker volume to a comfortable level.
RECORDING THE OUTGOING ANNOUNCEMENT
For best results when recording, you should be about nine inches from the
microphone, and eliminate as much background noise as possible.
1. Make sure the answering system is ON.
2. Press and hold the announce button. You need to hold the button until
you finish the announcement.
3. Begin talking after you hear the beep.
4. Release the button when you finish your announcement.
If you choose not to record an outgoing announcement, a default
announcement will play. To return to the default announcement after you
have recorded your own outgoing announcement, press and hold the
announce button and release it when you hear the beep.
Sample Outgoing Announcement
Hi, this is (use your name here), I can't answer the phone right now, so please leave your
name, number and a brief message after the tone, and I'll get back to you. Thanks.
REVIEWING ANNOUNCEMENT
• Press and release announce button to review your outgoing
announcement.
11
CORDLESS PHONE BASICS
MAKING A CALL
To make a call:
• Press the TALK/CALLBACK button before you dial.
• Press TALK/CALLBACK button or place the handset in the base to
hang up.
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power in
your home goes out.
REDIAL
Press the redial button to redial the last number you called (up to 32
digits).
If you get a busy signal, and want to keep dialing the number, press TALK/
CALLBACK to turn off the phone. Press TALK/CALLBACK again to turn it
back on. Then press redial to dial the number.
RECEIVING A CALL
To answer a call you must press the TALK/CALLBACK button on the
handset before you can talk.
FLASH
Use the flash/program button to activate custom calling services such
as call waiting or call transfer, which are available through your local
phone company.
TIP: Don't use the TALK/CALLBACK button to activate custom calling
services such as call waiting, or you’ll hang up the phone.
VOLUME
When the phone is ON, press the CID/VOL left (-) and right (+) arrow
buttons to adjust the handset volume. There are four settings. VOL 1 is the
lowest level and VOL 4 is the loudest.
12
RINGER SWITCH
The ringer switch must be ON for the handset to ring during incoming calls.
CANCEL
Press the *tone/cancel button to cancel any command you initiated.
IN USE/INDICATOR LIGHT
The phone is ON or being charged when the in use/charge indicator on the
base is turned on.
FINDING THE HANDSET
This feature helps to locate a misplaced handset.
Press the page button on the base. The display shows PAGING. The
handset beeps for about two minutes or until you press TALK/CALLBACK
on the handset or press the page button on the base.
NOTE: You can still page the handset with the ringer off.
CHANNEL BUTTON
While talking, you might need to manually change the channel in order to
reduce static caused by baby monitors, garage door openers, or other
cordless phones. Press and release the channel/delete button to advance
to the next clear channel.
TEMPORARY TONE
This feature enables pulse (rotary) service phone users to access touchtone services offered by banks, credit card companies, etc. Press the *tone
button to temporarily make the phone touch-tone compatible. To get
information about your bank account, for example, you would:
1. Call the bank’s information line.
2. Press the *tone key, when your call is answered.
3. Follow the voice menu instructions to get the information. When you
hang up, the phone goes back to pulse (rotary) service.
13
CALLER ID FEATURES
This unit receives and displays information transmitted by your local
phone company. This information can include the phone number, date, and
time; or the name, phone number, date, and time. The unit can store up to
40 calls for later review.
TRANSFERRING CALLER ID RECORDS TO MEMORY
You may transfer a Caller ID record to the phone’s internal memory.
1. Use the CID/VOL(-) arrow or CID/VOL(+) arrow button to scroll to the
desired record.
2. Press the memory button, and then press the desired memory location.
For example, press the number 1 key to store the record in memory
location 1. You will hear a confirmation tone.
To replace a Caller ID record stored in a memory location with a new
Caller ID record:
1. Repeat steps 1 through 2 in Transferring Caller ID Records to Memory.
2. Press the memory button and REPLACE MEMO? shows in the display.
3. Press *tone/cancel to exit, or press memory again and the new CID
record replaces the old CID record in that memory location. You will hear
a confirmation tone.
Time
Number of calls
Date
10:51 A.M. 8/11
NEW CALL
REPT MEMO
25
317-555-4231
SMITH JOHN
Caller ID phone number
Caller ID name
14
CALLER ID WITH CALL WAITING
Provided you subscribe to Caller ID with Call Waiting service from your
phone company, you may see who is calling when you hear the call waiting
beep. The caller identification information appears in the display after you
hear the tone.
• Press the flash/program button to put the current call on hold so that
you can answer the incoming call.
RECEIVING AND STORING CALLS
When you receive a call, Caller ID information is transmitted by the phone
company to your telephone between the first and second ring.
VERY IMPORTANT: In order to use all of the features of this unit, you must
subscribe to either the standard Name/Number Caller ID Service or Caller ID
with Call Waiting Service available through your local telephone company. To
know who is calling while you are on the phone, you must subscribe to Caller
ID with Call Waiting Service.
When the memory is full, a new call automatically replaces the oldest call
in memory. NEW appears in the display for calls received that have not
been reviewed.
NOTE: Check with your local phone company regarding name
service availability.
REVIEWING MESSAGES
As calls are received and stored, the display is updated to let you know
how many calls have been received.
• Press the CID/VOL left (-) arrow button to scroll through the call records
from the most recent to the oldest.
• Press the CID/VOL right (+) arrow button to scroll through the call
records from the oldest to the newest.
DELETING RECORDS
Use the channel/delete button to erase the record currently shown in the
display or all records.
15
DELETING THE CURRENT RECORD
1. Press channel/delete button. The display shows DELETE?
2. Press delete/channel again to erase the current record. The display
shows DELETED, and you will hear a confirmation tone.
DELETING ALL RECORDS
1. Press and hold channel/delete. The display shows DELETE ALL?
2. Press channel/delete again to erase all records. You will hear a
confirmation tone.
DIALING A CALLER ID NUMBER
1. Make sure the phone is OFF.
2. Use the CID/VOL left (-) and right (+) arrow buttons to display the
desired Caller ID record.
3. Press the TALK/CALLBACK button to dial the number.
CHANGING THE NUMBER FORMAT
The format/answerer button lets you change the format of the displayed
number. The available formats are as follows.
7-digit
7-digit telephone number.
10-digit
3-digit area code + 7-digit telephone number.
11-digit
long distance code “1” + 3-digit area code + 7-digit
telephone number.
1. Use the CID/VOL left (-) and right (+) arrow buttons to scroll to the
number you want to call back.
2. If the number will not dial as shown, press the format/answerer button.
Repeat if necessary, until the correct number of digits are shown.
3. Press TALK/CALLBACK.
NOTE: To clear the local area code, press and release flash/program, until
ENTER AREA CODE is displayed. Then press channel/delete to delete the
current local area code, or enter “000 ” to replace the current one.
16
THE MEMORY FEATURE
Store up to ten 24-digit numbers in memory for quick dialing. This memory
feature is in addition to the 40 Caller ID records that can be stored in memory.
STORING A NUMBER IN MEMORY
1. Make sure the phone is OFF (not in TALK mode).
2. Press the memory button.
3. Press the desired memory location number (0 through 9).
4. Press the memory button again. The display shows ENTER NAME.
NOTE: If you don’t want to enter the name, skip step 5.
5. Use the keypad to store a name (up to 15 characters). For example, to
enter the name Bill Smith, press the two key twice for the letter B, press
the four key three times for the letter I, and press the five key three
times for the letter L. After one second, press the five key three times
again for the second letter L and press the one key to insert a space
between the letter L and S. Press the seven key four times for the letter
S, press the six key once for the letter M, press the four key three times
for the letter I, press the eight key once for the letter T, and press the four
key twice for the letter H.
6. Press the memory button to save the name. The display shows
ENTER NUMBER.
7. Use the number keypad to enter the telephone number you want to
store (up to 24 digits).
8. Press memory again to store the number. You will hear a confirmation tone.
CHANGING A STORED NUMBER
1. Repeat steps 1 through 7 in Storing a Name and Number in Memory.
2. Press the memory button. “REPLACE MEMO? “shows in the display.
3. Press *tone/cancel to exit, or press the memory button to store the
number. You will hear a confirmation tone.
17
DIALING A STORED NUMBER
1. Make sure the phone is ON by pressing the TALK/CALLBACK button.
2. Press memory.
3. Press the number (0-9) for the desired memory location. The number
dials automatically.
DIALING CALLER ID NUMBERS
1. Make sure the phone is OFF.
2. Press memory.
3. Use the CID/VOL left (-) and right (+) arrow buttons to scroll through the
numbers stored in memory until the desired number is shown.
4. Press TALK/CALLBACK. The number dials automatically.
IMPORTANT: If you make test calls to emergency numbers stored in memory,
remain on the line and briefly explain the reason for the call to the dispatcher.
Also, it’s a good idea to make these calls in off-peak hours, such as early
morning or late evening.
CHAIN DIALING FROM MEMORY
Use this feature to make calls which require a sequence of numbers such
as using a calling card for a frequently called long distance number.
Basically, you dial each part of the sequence from memory. The following
example shows how you can use chain dialing to make a call through a
long distance service:
The Number For
Long distance access number
Authorization code
Frequently called long distance number
18
Memory Location
1. Make sure the phone is ON.
2. Press memory and then press 7.
3. When you hear the access tone, press memory and then press 8.
4. At the next access tone, press memory and then 9.
TIP: Wait for the access tones before pressing the next memory button, or
your call might not go through.
INSERTING A PAUSE IN THE DIALING SEQUENCE
Press the # pause button to insert a delay in the dialing sequence of a
stored telephone number when a pause is needed to wait for a dial tone
(for example after you dial 9 for an outside line, or to wait for a computer
access tone). Each pause counts as one digit in the dialing sequence.
Pause shows in the display as a “P ”.
REVIEWING AND DELETING STORED NUMBERS
1. Press the memory button.
2. Use the CID/VOL left (-) and right (+) arrow buttons to scroll to the desired
memory location or press 0-9.
3. While the entry is displayed, press the channel/delete button. The
display shows DELETE ?
4. Press channel/delete again to erase the current record. You will hear a
confirmation tone.
ANSWERING SYSTEM OPERATION
This section discusses the buttons and features on the answering system.
MESSAGES INDICATOR
The messages indicator shows you the number of new messages you
have received. The answer on/off button must be turned on for the
messages indicator to work.
19
SCREENING CALLS FROM THE BASE
You can screen incoming calls by waiting for the caller to begin leaving a
message (to hear who it is), then pick up the handset, and press TALK/
CALLBACK to talk to the caller. The answering system automatically stops
recording when you activate the handset or pick up an extension phone.
TIP: Make sure the volume on the base is set loud enough to hear your
incoming calls.
MESSAGE PLAYBACK
The messages indicator lets you know when you have messages. To play
messages, press the play/stop button on the handset or the base.
If you use the handset to play a message, please make sure your handset
is off and press format/answerer to access the answering machine.
While a message is playing, you can do the following:
• Press play/stop button on the handset or the base to stop the
message playback.
• Press the review button on the handset, or the left arrow (-) button on
the base, to go to the previous messages.
• Press and release the skip button on the handset, or the (+) right arrow
button on the base to go to the next message.
• Press erase on the handset or base to erase the message that is
currently playing.
MEMORY FULL
When the memory is full, the system answers after 10 rings. You need to
erase some messages so the answering system can record new messages.
ERASING MESSAGES
• To erase a message, press play/stop on the base and press and release
erase button on the base to erase the message that is playing.
• To erase all messages, press and hold the erase button on the base
when messages have stopped playing.
20
• To erase a message from the handset:
1. Press format/answerer button on the handset.
2. Press play/stop on the handset.
3. Press 0/erase on the handset to erase the message that is playing.
NOTE: Erased messages cannot be restored. Also, be careful you don't press
the erase button as the next unheard message is playing because that message
will also be erased.
LEAVING A MEMO
Use the Memo feature to leave a message.
1. Press and hold the memo button. You need to hold the button until you
finish the message.
2. Begin talking after you hear the beep.
3. Release the memo button when you finish.
REMOTE ACCESS
This section explains two types of remote access: using the handset to
access the answering system and accessing the answering system from
another phone.
The handset contains integrated buttons that enable you access the
answering system with the handset.
You can also access your answering system from any phone that is tonedial compatible by entering a 3-digit security code after you hear the
outgoing announcement. A voice menu system guides you through all of
the procedures.
USING THE HANDSET
Press the format/answerer button to access the answering system from the
cordless handset.
21
After you access the answering system, use the marked handset keys just
as if you were pressing the corresponding buttons on the base (see
"Answering System Operation" for details on functions). To make it easy
for you, the functions are listed on the handset above each number. For
example, to play messages:
1. Press the format/answerer button.
2. Press the 2 button (play/stop.)
3. When you are finished listening to your messages, press format/
answerer again.
ANSWERER INDICATOR
The remote answering system is active when ANSWERER REMOTE is
displayed on the handset.
SCREENING CALLS FROM THE HANDSET
When the phone rings:
1. Press the format/answerer button to access the answering system. The
display shows CALL SCREENING.
2. Listen as the caller leaves a message.
3. Press the TALK/CALLBACK button to speak to the caller or press
answerer to stop screening the call.
MEMORY FULL
When the memory is full, the system answers after 10 rings, beeps, and
waits for the caller to enter the 3-digit security code. If a security code is not
entered within 10 seconds after the unit beeps, the phone hangs up.
You need to erase some of the messages so the system can record new
messages.
NOTE: The unit also answers after the 10th ring if it is turned off. To access
the answering system, enter your 3-digit security code after you hear the beep.
22
ACCESSING THE ANSWERING SYSTEM FROM ANOTHER LOCATION
You can access your answering system from any touch-tone phone by entering
your 3-digit security code after you hear the outgoing announcement.
1. Dial the phone number for your answering system.
2. Enter the security code after you hear the tone.
3. Follow the voice menu to use the answering system’s remote functions.
The remote feature lets you perform the following functions:
To
Review message
Play back messages
Stop message playback
Erase message
Skip message
Turn off/on answering system
Review voice menu options
Press this Button
0 (during message playback)
TIP: You can bypass the outgoing announcement by pressing any numbered
key on the keypad while the announcement is playing. Then enter your
security code to access the answering system.
CHANGING THE SECURITY CODE
The default security code for accessing the answering system from
another location is 1 2 3. You must use the handset to change the security
code. With the phone off (not in TALK mode), follow these steps:
1. Press the format/answerer button.
2. Press * tone.
3. Enter three numbers to be used as the new security code.
4. Press * tone again.
TIP: After pressing format/answerer, press *tone after you hear the voice
menu. Then after you enter the new security code and press *tone again, you
will hear the digits you entered followed with a confirmation tone at the
earpiece of the handset.
23
HEADSET AND BELT CLIP OPERATION
CONNECTING A HEADSET TO THE HANDSET
For hands free conversation, use a headset with your cordless handset.
1. Connect the headset to the HEADSET jack on the side of the handset.
The handset receiver and microphone are disabled when the headset is
connected.
2. Adjust the headset to rest comfortably on top of your head and over
your ear. Move the microphone to approximately 2 to 3 inches from
your mouth.
3. Press the TALK/CALLBACK button to answer or make calls.
4. To return to normal operation, unplug the headset from the jack.
CONNECTING THE BELT CLIP
To attach the belt clip (provided with the 26998 only), insert the sides of the
belt clip into the slots on each side of the handset. Snap the ends of the
belt clip into place.
Handset jack
TALK
CALL BACK
redial
review
memory
play/stop
answerer
format
skip
2 abc
3 def
4 ghi
5 jkl
6 mno
7 pqrs
8 tuv
delete
channel
0 per
ringer
9 wxyz
program
flash
on off
Headset jack
24
Slot for
belt clip
CHANGING THE BATTERY
Make sure the telephone is OFF before you replace battery.
1. Remove the battery compartment door.
2. Disconnect the battery plug from the jack in the handset
battery compartment and remove the battery pack.
3. Insert the new battery pack and connect the battery plug.
4. Put the battery compartment door back on.
5. Place handset in the base to charge. If you don’t
charge the handset battery properly (for 12 hours)
when you first set up the phone and/or when you
install a new battery pack, the battery’s long-term
performance will be compromised.
BATTERY SAFETY PRECAUTIONS
• Do not burn, disassemble, mutilate, or puncture. Like
other batteries of this type, toxic materials could be
released which can cause injury.
• To reduce the risk of fire or personal injury, use only the battery listed in
the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
RBR
RC
RB
Ni-Cd
NOTE: The RBRC seal on the battery used in your ATLINKS
USA, Inc. product indicates that we are participating in a
program to collect and recycle Nickel Cadmium batteries
throughout the United States. Please call 1-800-8-BATTERY for
information or contact your local recycling center.
NOTE: If the battery is not installed into the handset or its connector is not
properly plugged into the battery jack, "NO BATTERY" shows in the display
when the handset is placed on the its base cradle.
25
GENERAL PRODUCT CARE
To keep your telephone working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that
generate electrical noise (for example, motors or fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
• Retain the original packaging in case you need to ship the phone at a
later date.
• Periodically clean the charge contacts on the handset and base with a
soft cloth.
HANDSET SOUND SIGNALS
Signal
Meaning
A long warbling tone (with ringer on)
Three short beeps (several times)
One long beep
14 seconds during conversation
One short beep every 7 seconds
One long beep (when placing handset into
the cradle)
Signals an incoming call
Page signal
Confirmation tone
Low battery warning
Parking tone-the handset is
placed into the cradle correctly
ANSWER STATUS INDICATORS
The following indicators show the status of the answerer.
0-59
Total number of messages.
Blinking CL
The voice time/day stamp needs set.
--
Answerer off.
Blinking An
Currently answering a call.
Blinking F
Memory is full.
Six blinking bars
Recording a memo or announcement.
26
HANDSET INDICATORS
The following indicators show the status of a message or of the unit.
ERROR
Caller information has been interrupted during transmission
or the phone is excessively noisy.
ENTER NAME
Prompt telling you to enter the name for one of the 10
memory locations.
DELETE ALL?
Prompt asking if you want to erase all Caller ID records.
END OF LIST
Indicates that there is no additional information in Caller ID
memory.
NEW
Indicates call or calls have not been reviewed.
UNKNOWN NUMBER
The incoming call is from an area not serviced by Caller ID or
the information was not sent
PAGING
Someone has pressed the page button on the base.
BLOCKED NUMBER
The person is calling from a number that has been blocked
from transmission.
REPT
Repeat call message. Indicates that a new call from the same
number was received more than once.
NO CALLS
No Caller ID information was received.
INCOMPLETE DATA
Caller information has been interrupted during transmission
or the phone line is excessively noisy.
ENTER NUMBER
Prompt telling you to enter the telephone number for one of
the 10 memory locations.
DELETE?
Prompt asking if you want to erase Caller ID records or one of
the 10 numbers stored in the phones’s outgoing memory.
DELETED
Prompt confirming the Caller ID/Memory record is erased.
EMPTY
Indicates a memory location is vacant.
LOW BATTERY
The handset battery is running out soon, please re-cradle to
the base immediately to recharge the battery.
NO DATA
Caller information is not available. Did you order Caller ID
service from your local telephone company? Please apply for
it to receive Caller ID information.
NO BATTERY
Indicates the battery is not installed or its connector
is not properly plugged into the battery jack
Indicates the battery will run out very soon. Please return
the handset to the base cradle for charging
LOW Battery
27
TROUBLESHOOTING GUIDE
CORDLESS PHONE SOLUTIONS
Problem
Solution
No dial tone
•
•
Check installation:
— Is the base power cord connected to a working outlet?
— Is the telephone line cord connected to the base unit
and the wall jack?
Connect another phone to the same jack; the problem
might be your wiring or local service.
Is the handset out of range of the base?
Make sure the battery is properly charged (12 hours).
Is the battery pack installed correctly?
Did the handset beep when you pressed the TALK button?
Did the In use/Charge indicator come on? The battery may
need to be charged.
Place the handset in the base for at least 20 seconds.
Phone dials in pulse
with tone service
•
Make sure the phone is in TONE mode.
Phone won’t dial out
with pulse service
•
Make sure the phone is in PULSE mode.
Handset does not ring
•
•
•
Make sure the ringer switch on the handset is turned ON.
Move closer to the base. The handset may be out of range.
You may have too many extension phones on your line. Try
unplugging some phones.
Check for dial tone.
•
•
•
•
•
•
You experience static,
noise, or fading in and out
•
•
•
Unit beeps
•
•
•
•
•
28
Change channels.
Move closer to base (handset might be out of range).
Does the base need to be relocated? Make sure base is not
plugged into an outlet with another household appliance.
Charge battery.
Place handset in base for 20 seconds; if it still beeps,
charge battery for 12 hours.
Clean charging contacts on handset and base with a soft
cloth, or an eraser.
See solutions for “No dial tone.”
Replace battery.
Memory Dialing
doesn't work
•
•
Did you program the memory location keys correctly?
Did you follow proper dialing sequence?
CALLER ID
Problem
Solution
No Display
• Is battery fully charged? Try replacing the battery.
• Make sure that the unit is connected to a non-switched
electrical outlet. Disconnect the unit from the plug and
plug it in again.
• Did you order Caller ID service from your local telephone
company? The display won't work unless you order Caller
ID service from your phone company.
Caller ID Error Message
• The unit displays this message if it detects anything other
than valid Caller ID information during the silent period
after the first ring. This message indicates either the
presence of noises on the line, or that an invalid message
has been sent from the telephone company.
ANSWERING SYSTEM SOLUTIONS
Problem
Solution
Can’t hear messages,
beep, etc.
•
Adjust speaker volume.
Time/Day setting
stuck at 12 a.m Mon.
•
Set the time clock.
Answers on 10th ring
•
•
Make sure answering system is turned on.
Memory may be full.
Incoming messages
are incomplete
•
•
•
Was an extension phone picked up?
Memory is full.
Accidentally pressed play/stop button during playback and
stopped message.
Won’t respond to
remote commands
•
•
•
Must use tone-dial phone.
Must enter correct security code.
Did unit hang up? If you take no action for a period of time,
it automatically hangs up.
29
CAUSES OF POOR RECEPTION
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction that can shield radio signals.
• You’re too close to appliances such as microwaves, stoves,
computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.
SERVICE
If trouble is experienced with this equipment, for repair or warranty information,
please contact customer service at 1-800-448-0329. If the equipment is causing
harm to the telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service
agents. Changes or modifications not expressly approved by ATLINKS USA, Inc.
could void the user’s authority to operate this product. For instructions on how to
obtain service, refer to the warranty included in this guide or call customer service
at 1-800-448-0329.
Or refer inquiries to:
ATLINKS USA, Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date
this product was purchased or received as a gift. This information will be valuable
if service should be required during the warranty period.
Purchase date ________________________________________________
Name of store ________________________________________________
30
INDEX
Accessing the Answering System from
Another Location 23
Accessory Order Form 33
Answerer Indicator 22
Answering System Operation 19
Answering System Setup 10
Equipment Approval Information 2
Erasing Messages 20
Finding the Handset 13
Flash 12
Battery Safety Precautions 25
Before You Begin 5
General Product Care 26
Caller ID Features 14
Caller ID with Call Waiting 15
Cancel 13
Causes of Poor Reception 30
Chain Dialing from Memory 18
Changing a Stored Number 17
Changing the Battery 25
Changing the Number Format 16
Changing the Security Code 23
Channel Button 13
Connecting a Headset to the Handset 24
Connecting the AC (electrical) Power 7
Connecting the Belt Clip 24
Connecting the Telephone Line 7
Cordless Phone Basics 12
Handset Indicators 27
Handset Sound Signals 26
Headset and Belt Clip Operation 24
Hearing Aid Compatibility 2
Deleting All Records 16
Deleting Records 15
Deleting the Current Record 16
Dialing a Caller ID Number 16
Dialing a Stored Number 18
Dialing Caller ID Numbers 18
Leaving a Memo 21
Limited Warranty 34
Important Installation Information 6
In Use/Indicator Light 13
Inserting a Pause in the Dialing
Sequence 19
Installation and Set Up 6
Installing the Phone 7
Interference Information 2
Introduction 5
31
M
Making a Call 12
Memory Full 20, 22
Message Playback 20
Messages Indicator 19
Parts Checklist 5
Telephone Jack Requirements 5
Telephone Setup 8
Temporary Tone 13
The Memory Feature 17
Tone/Pulse Dialing 9
Transferring Caller ID Records to
Memory 14
Troubleshooting Guide 28
Receiving a Call 12
Receiving and Storing Calls 15
Recording the Outgoing
Announcement 11
Redial 12
Remote Access 21
Reviewing and Deleting Stored
Numbers 19
Reviewing Announcement 11
Reviewing Messages 15
Ringer Switch 13
Using the Handset 21
Volume 12
Wall Mounting 8
Screening Calls from the Base 20
Screening Calls from the Handset 22
Service 30
Setting the Display Language 9
Setting the Local Area Code 9
Setting the Ring Select 11
Setting the Voice Time/Day Stamp 10
Speaker Volume 11
Storing a Number in Memory 17
32
Setting the Voice Prompt Language
✂
MODEL NUMBER
(black)
(white)
5-2512
5-2509
5-2618
5-2555
5-2552
5-2425
5-2444
5-2459
$10.00
$10.85
$36.35
$10.00
PRICE*
QUANTITY
Please make sure that this form has been filled out completely.
Authorized Signature
____________________________________________________________________
My card expires:
Copy the number above your
name on the Master Card
Copy your complete account number from your
Master Card or Discover.
My card expires:
Daytime Phone Number (
)_______________________________
City ________________________State________ ZIP_________________
Address_____________________________________ Apt.____________
Name_______________________________________________________
Ronks, PA 17573-8419
Thomson
Mail Order Department
P.O. Box 8419
Mail order form and money order or check (in U.S. currency)
made payable to Thomson to:
Total Amount Enclosed.................................$_______________
$5.00
Shipping/Handling....................................... $_______________
Use VISA or Master Card or Discover preferably. Money order or check must be in U.S.
currency only. No COD or Cash. All accessories are subject to availability. Where
applicable, we will ship a superseding model.
We are required by law to collect the appropriate sales tax for each individual state,
county, and locality to which the merchandise is being sent. Duties will apply for
shipments to Canada.
Sales Tax........................................................$_______________
Total Merchandise.........................................$_______________
Copy your complete account number from your VISA card.
*Prices are subject to change without notice.
Your complete charge card number, its expiration date and your
signature are necessary to process all charge card orders.
TOTAL
For credit card purchases
To order, call 1-800-338-0376 (for accessories only) or complete this order form.
AC power supply
Belt clip
Headset
Replacement handset battery
DESCRIPTION
ACCESSORY ORDER FORM
CUSTOMER: CUT ALONG DOTTED LINE.
33
LIMITED WARRANTY
What your warranty covers:
•
Defects in materials or workmanship.
For how long after your purchase:
•
One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever
comes first.)
What we will do:
•
Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the
original product’s warranty period.
How you get service:
•
Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the
original carton and packing materials.
•
”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty
period, must be presented to obtain warranty service.” For rental firms, proof of first rental is also required. Also print your
name and address and a description of the defect. Send via standard UPS or its equivalent to:
•
ATLINKS USA, Inc.
c/o Thomson
11721 B Alameda Ave.
Socorro, Texas 79927
Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
•
Insure your shipment for loss or damage. ATLINKS accepts no liability in case of damage or loss.
•
A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
•
Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. Any
additional information, should be obtained from your dealer.)
•
Installation and setup service adjustments.
•
Batteries.
•
Damage from misuse or neglect.
•
Products which have been modified or incorporated into other products.
•
Products purchased or serviced outside the USA.
•
Acts of nature, such as but not limited to lightning damage.
Product Registration:
•
Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever
be necessary. The return of the card is not required for warranty coverage.
Limitation of Warranty:
•
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE
HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR EMPLOYEES
SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
•
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. ATLINKS
USA, INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER
OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
•
Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an
implied warranty lasts so the above limitations or exclusions may not apply to you.
•
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.
If you purchased your product outside the USA:
•
This warranty does not apply. Contact your dealer for warranty information.
Models 26998C
16260400 (Rev. 0 E/S)
03-20
Printed in China
ATLINKS USA, Inc.
101 West 103rd Street
Indianapolis, IN 46290
© 2003 ATLINKS USA, Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)

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