Thrane and Thrane A S AERO-HSD Aeronautical Satellite Telephone User Manual AeroHSD 98 119959 a18
Thrane & Thrane A/S Aeronautical Satellite Telephone AeroHSD 98 119959 a18
Users Manual
Thrane & Thrane A/S 
Aero-HSD+ 
 User Manual 
Copyright Thrane & Thrane A/S 
ALL RIGHTS RESERVED 
Information in this document is subject to change 
without notice and does not represent a commitment on 
the part of Thrane & Thrane A/S. 
© 2003 Thrane & Thrane A/S. All rights reserved. Printed 
in Denmark. 
Trademark Acknowledgements: 
WinPoET is a trademark of iVasion, a RouterWare 
Company. 
Company addresses: 
• Denmark: 
Thrane & Thrane A/S, 
Lundtoftegårdsvej 93 D, 
DK-2800 Lyngby, 
Denmark 
Tel: +45 39 55 88 00 
• USA: 
LandSea Systems, Inc. 
509 Viking Drive, Suites K, L and M 
Virginia Beach, VA 23452 
USA 
Tel: +1 757 463-9557 
Document no. TT98-119959-A.   
Release date: 12 December 2003 

 Table of Contents   
Dec 2003 3  
Table of Contents 
1. About the Manual ..................................................... 7 
1.1. Overview .......................................................... 7 
1.2. Audience .......................................................... 8 
1.3. Software Version................................................ 8 
1.4. Related Documentation........................................ 9 
2. Introduction........................................................... 11 
2.1. The Inmarsat Aero Service................................. 11 
2.1.1. Overview............................................... 11 
2.1.2. Service Explanation ................................. 14 
2.2. The Aero-HSD+ System ..................................... 16 
2.2.1. Features ............................................... 16 
2.2.2. System Components................................ 17 
2.3. The Full Feature Handset ................................... 21 
2.3.1. Display and LEDs ..................................... 22 
2.3.2. Function Buttons .................................... 25 
2.3.3. Alpha-Numeric Buttons............................. 29 
2.4. The Auxiliary Handset ........................................ 31 
2.4.1. LEDs ..................................................... 32 
2.4.2. Function Buttons .................................... 32 
2.4.3. Numeric Buttons ..................................... 34 
2.5. Other Handset Types ........................................ 36 
2.5.1. Sigma 7 or 2.4 GHz Cordless phone .............. 36 
3. Getting started....................................................... 37 
3.1. Initialising the System....................................... 37 
3.1.1. To Power on the System.......................... 37 
3.1.2. To Power off the System.......................... 38 
3.2. Pin Codes........................................................ 39 
4. Operation .............................................................. 41 
4.1. Menu Navigation............................................... 41 
4.2. Using the Full Feature Handset............................ 43 
4.2.1. Making a H+ Call from the Handset ............. 43 

Table of Contents   
4 Dec 2003  
4.2.2. Making a Call Using the Phone Book.............44 
4.2.3. Using the Quick Dial Function .....................44 
4.2.4. Redialling a Number ..................................44 
4.2.5. Making Internal Calls.................................45 
4.2.6. Transferring a Call....................................46 
4.2.7. Making a Conference Call...........................47 
4.3. Using the Auxiliary Handset .................................48 
4.3.1. Making a Call...........................................48 
4.3.2. Storing a Phone Number............................49 
4.3.3. Recalling a Phone Number from Memory ........51 
4.3.4. Transferring a Call....................................52 
4.3.5. Redialling a Number ..................................52 
4.3.6. Muting the Microphone..............................52 
4.4. Using the Sigma 7 Handset....................................53 
4.4.1. Making a Call...........................................53 
4.5. Using the 2.4 GHz Cordless Handset ......................54 
4.5.1. Making a Call...........................................54 
4.6. Other Call Functions ..........................................55 
4.6.1. Making a Call from an ISDN Phone ...............55 
4.6.2. Sending a Fax Using H+.............................55 
4.6.3. Sending a Fax Using HSD...........................56 
4.6.4. Calling the Terminal..................................57 
4.7. The Menus.......................................................58 
4.7.1. Phone Book.............................................58 
4.7.2. HandsetSetup .........................................60 
4.7.3. Ring Profile .............................................65 
4.7.4. Lock System...........................................65 
4.7.5. Logon Menu ............................................66 
4.7.6. System Setup .........................................73 
4.7.7. Status ...................................................84 
5. PC Connection ........................................................89 
5.1. ISDN and MPDS Overview ...................................89 
5.2. Setup of Data Equipment ....................................90 
5.2.1. Hardware connection................................90 
5.2.2. Setting up MPDS via Ethernet and PPPoE......92 
5.2.3. Setting up ISDN.......................................96 
5.2.4. Setting up a Router................................ 100 

 Table of Contents   
Dec 2003 5  
5.2.5. Setting up a H+ Modem Connection ...........100 
5.3. Connecting to the Network................................102 
6. Troubleshooting.....................................................103 
6.1. Overview .......................................................103 
6.2. Error codes ....................................................104 
6.2.1. BITE Errors ...........................................104 
6.2.2. Cause Codes .........................................105 
6.3. List of Cause Codes .........................................106 
6.3.1. Logon Cause Codes ................................106 
6.3.2. Cause Codes after Logon.........................108 
Appendix A - Menu Tree.................................................111 
Glossary......................................................................113 
Index .........................................................................119 

Table of Contents   
6 Dec 2003  
This page is intentionally left blank 

 About the Manual   
Dec 2003 7  
1 
1. About the Manual 
1.1. Overview 
Congratulations on purchasing your Aero-HSD+ product. 
The Aero-HSD+ system makes it possible for you to 
communicate from virtually any ocean region in the world 
using the Inmarsat Swift64 and H+ service established 
by Inmarsat.  
This manual has the following chapters: 
Chapter 2 Introduction - an overview of the Inmarsat 
Aero system and its services. Also a brief description of 
the Aero-HSD+ system. 
Chapter 3 Getting started - a description of how to start 
up the system and the use of pin codes.  
Chapter 4 Operation - a detailed description of the menu 
system in the terminal, and a description of the call 
functions. 
Chapter 5 PC  – a description of how to set up a 
computer for use with the Aero-HSD+ system. 
Chapter 6 Troubleshooting – a short troubleshooting 
guide and a description of the error messages that may 
appear in the handset. Also a list of Cause codes, and 
information on where to get further help if necessary.  
Appendix A - Menu Tree

About the Manual   
8 Dec 2003  
1 
1.2. Audience 
This manual is a user manual for the Aero-HSD+ System. 
The audience of the manual includes aircraft personnel 
and users of the system. 
1.3. Software Version 
This manual was written for the Aero-HSD+ System with 
the following software: 
Aero-HSD+ Application Code version 1.01. 

 About the Manual   
Dec 2003 9  
1 
1.4. Related Documentation 
Apart from the User Manual, the following related 
documentation applies to the Aero-HSD+ system: 
Title Document 
Number 
Aero-HSD+ Quick Guide 
Contains short instructions for the daily 
use of the Aero-HSD+ system. 
TT-99-119960
Aero-HSD+ Installation and 
Maintenance Manual 
Contains extensive information for the 
personnel who install the system in the 
aircraft. 
TT-98-113625
Sigma7 Telephone Handset Manual 
(by International Communications 
Group) 
PN# 500114 
2.4 GHz Cordless, Installation Manual 
(by International Communications 
Group) 
PN# 500484 
“AeroROUTER 700” 
(by International Communications 
Group) 
PN# 500420 

About the Manual   
10 Dec 2003  
1 
This page is intentionally left blank 

The Inmarsat Aero Service Introduction   
Dec 2003 11  
2 
2. Introduction 
2.1. The Inmarsat Aero Service 
2.1.1. Overview 
The Inmarsat Swift64 (also called High Speed Data or 
HSD) and H+ services are based on 4 Geo-stationary 3rd 
generation satellites situated above the equator. Geo-
stationary means that the satellites are always located 
in the same position, i.e. they rotate at the same speed 
as that of the earth. Each satellite covers a certain area 
(footprint) and supports a number of powerful spot-
beams making the service available in virtually all ocean 
regions on the earth between approximately 70°N and 
70°S.  
Note:  the ISDN and MPDS services are only available on 
Aero-HSD+ systems when the aircraft is positioned inside 
an area with Spot Beam coverage. 
The 4 Geo-Stationary Inmarsat Satellites 
The satellites are your connection to the worldwide 
networks, and they are managed by the Network Co-
ordination Stations (NCSs), run by Inmarsat. The primary 

Introduction The Inmarsat Aero Service 
12 Dec 2003  
2 
functions of the NCSs are to constantly keep track of 
which terminals are logged on to the system, and assign 
a free channel when a call is made. 
The gateway between the public network and the 
satellites is operated by Land Earth Stations (LES) for 
the high speed data communication or Ground Earth 
Stations (GES) for the global voice, fax and PC modem 
data capabilities. The LES and GES are run by different 
operators around the world. 
The services supported by the Inmarsat Fleet comprise: 
• High speed services (64 kbit/s) 
• 64 kbit/s universal data 
• 56 kbit/s  data 
• Speech 
• 3.1 kHz audio 
• MPDS (Mobile Packet Data Service) 
• Low speed services (2.4 kbit/s) 
• Voice 
• Fax 
• Data 
• Packet Data Channel 
For a more detailed explanation of the services, please 
refer to the section Service Explanation on page 14.  

The Inmarsat Aero Service Introduction   
Dec 2003 13  
2 
The above mentioned services allow for a wide range of 
applications. Examples are shown below. 
Important notice: Before a terminal can be used on the 
network, it has to be commissioned by one of the 
Inmarsat Service Providers (ISPs). For further information 
on commissioning, refer to our site www.tt.dk/aero/isp 
Video 
Phone 
STE/STU 
phone 
Webcam 
E-mail
FAX
WWW

Introduction The Inmarsat Aero Service 
14 Dec 2003  
2 
2.1.2. Service Explanation 
The H+ services have a lower tariff than the high speed 
services, which are high quality audio or high speed data 
services and thus require more bandwidth. 
High Speed Services 
The 64 kbit/s UDI (Unrestricted Digital Information) 
service enables the bi-directional transmission of data to 
and from terrestrial 64 kbit/s ISDN and MPDS networks. 
The 56 kbit/s DATA service is similarly used to make a 
connection to 56 kbit/s ISDN networks, which are 
primarily used in North America. 
The Speech and 3.1 kHz audio services make it possible 
to establish high quality analogue connections with 
quality equal to terrestrial analogue connections via 
digital networks/switches. The Speech service is used for 
high quality voice connections, whereas 3.1 kHz audio 
can be used to transfer analogue signals between fax 
machines and modems with an analogue 2-wire 
interface. The 3.1 kHz audio service is transparent, and is 
suitable for all analogue applications including secure 
telephones. 
The MPDS service is a packet data service where the 
tariff depends on the amount of data transmitted. This 
service is a more cost-effective solution for web 
browsing, and other applications where there is no need 
for constant transmission of data in both directions. It is 
also suitable for applications where a constant 
connection is required, because the user is no longer 
charged the “per minute rate”. 

The Inmarsat Aero Service Introduction   
Dec 2003 15  
2 
H+ Services 
The H+ service supports near terrestrial-quality Voice at 
4.8 kbit/s, over two different physical channels in both 
global- and spot beam. This means that the user is able 
to have 2 voice connections up at all times. This can be 
two incoming, two outgoing or one incoming and one 
outgoing connection. This service is less expensive than 
an ISDN connection, with only a small cost in voice-
quality. 
Besides using the two voice-channels for voice, one or 
both of the channels can be used for a modem or fax 
connection. In both circumstances, the maximum bit rate 
is 2.4kbit/s. The fax or modem can be connected to the 
two-wire interface. If a fax or modem uses a channel, 
this channel cannot be used for voice at the same time. 
H+ also provides a low speed packet data mode, which 
allows data transfers at up to 1.2 kbit/s. This service can 
be used by an AFIS, ACARS or CMU to send data over the 
satellite link.

Introduction The Aero-HSD+ System 
16 Dec 2003  
2 
2.2. The Aero-HSD+ System 
2.2.1. Features 
The Aero-HSD+ System is a unique multi-channel solution, 
combining the global voice, fax and PC modem data 
capabilities of the Inmarsat Aero H+ service with the 
Inmarsat Swift64 aeronautical High Speed Data service.  
The Aero-HSD+ system provides the following features: 
• One 64 kbit/s High Speed Data channel 
• 2 global voice, fax and PC modem data channels 
• 1 channel for cockpit data 
• ISDN for large file transmissions, videophone etc. 
• MPDS “pay by the bit” – well suited for Internet, e-
mails etc. 
• RS-422/Ethernet for airborne server/IP router 
• STE/STU for secure, encrypted transmissions 
• ARINC 741 antenna compatibility 
• Small, compact and light-weight system 
• Easily upgraded to the next generation Inmarsat 
high speed satellite platform (BGAN) 

The Aero-HSD+ System Introduction   
Dec 2003 17  
2 
2.2.2. System Components 
The Aero-HSD+ System includes the following system 
components: 
• TT-5035A Satellite Data Unit (SDU)  
• TT-5014A High Power Amplifier (HPA)  
• TT-5035A-001 Configuration module (CM) 
• TT-5620A Full Feature Handset  
• TT-5622A Full Feature Cradle  
• TT-5621B Auxiliary Handset  
• TT-5622B Auxiliary Cradle 
• Accessories (manual, software, etc.) 
A minimum working system has at least a TT-5035A SDU, 
TT-5035A-001 CM, TT-5014A HPA, one TT-5620A Full 
Feature Handset, one TT-5622A Full Feature Cradle plus 
a High Gain Antenna system. 
A full system may comprise up to six handsets, two of 
which are using the 2-wire POTS interfaces, which can 
also be used for faxes, PC modems, headset interface 
etc. 
Instructions on how to assemble the system are found in 
the Installation and Maintenance Manual, together with 
specifications and information on wiring. 

Introduction The Aero-HSD+ System 
18 Dec 2003  
2 
The Aero HSD+ system with various options 
Flush-Mount 
Wireless 
Aux. Handset 
Full Feature 
Videophone 
Headset Interface Box 
Fax 
High Speed Data 
Router/Server 
Laptop/PC 
AFIS/ACARS, CMU 
etc.
Secure Communication 
PC #1 
PC #2 
PC #3 
LAN/WLAN 

The Aero-HSD+ System Introduction   
Dec 2003 19  
2 
The TT-5035A Satellite Data Unit (SDU) and the TT-
5014A High Power Amplifier (HPA) 
TT-5035A Satellite Data Unit (SDU)  
The SDU is the controlling unit of the Aero-HSD+ system. 
A Configuration Module (CM) and all the interfaces, 
except for the maintenance port, are located on the rear 
of the TT-5035A Satellite Data Unit (SDU). 
TT-5014A High Power Amplifier (HPA)  
The High Power Amplifier (HPA) is a Linear High Power 
Amplifier capable of amplifying the transmission signals of 
all 4 Aero-HSD+ channels simultaneously. 
SDU HPA 

Introduction The Aero-HSD+ System 
20 Dec 2003  
2 
TT-5620A Full Feature Handset  and TT-5622A Full 
Feature Cradle 
The Full Feature 
Handset is used to 
configure the system 
and to make and 
receive calls. See 
section 2.3 for a 
description of 
buttons, LED's and 
display of the 
handset. 
TT-5621B Auxiliary Handset and TT-5622B Auxiliary 
Cradle 
The Auxiliary Handset is used to 
receive and to make calls. 

The Full Feature Handset Introduction   
Dec 2003 21  
2 
2.3. The Full Feature Handset 
The Full Feature Handset is the primary interface for the 
Aero-HSD+ system.  With the Full Feature Handset you 
can dial numbers, view error and status messages, and 
configure the transceiver. For information on how to use 
the full feature handset, see Using the Full Feature 
Handset on page 42. 
The Handset is divided into the following 3 inter-working 
sections.   
• The Liquid Crystal Display (LCD) and Light Emitting 
Diodes (LED) section.  This section gives you visual 
indications about the operation and status of the 
system. 
• The Function buttons section.  This section enables 
you to interact with the software menu system of the 
transceiver.   
• The Alpha-Numeric section.  This section enables you 
to dial and to enter data into the transceiver.   
All 3 sections are explained in detail in the following 
pages. 

Introduction The Full Feature Handset 
22 Dec 2003  
2 
2.3.1. Display and LEDs 
The following picture shows the top of the handset with 
the display and LEDs.  The LCD can be adjusted for 
contrast and is backlit for viewing in dim light or at night. 
The LCD display is graphically shown below: 
Ready
AORE SB     #1
Y
Z]^_`ab
Scroll Up
Text Area
Scroll Down
Secondary
Functions
Enabled
Locked
Alphabetic
Entry
Enabled
More Options
Available
Handset
Off Hook
Speaker
Enabled
Calls on
Hold

The Full Feature Handset Introduction   
Dec 2003 23  
2 
The display contains a set of symbols which, together 
with the 4 LEDs situated below the display, continuously 
indicate the current status. 
There are four LEDs below the LCD display. 
• H+ LED (GREEN):  The H+ LED indicates that the 
system is logged on to H+ services. 
• Alarm LED (RED):  The Alarm LED illuminates when the 
system detects a fatal or essential fault.  A fault code is 
also shown in the display. 
• Connection LED (AMBER):  The Connection LED flashes 
when the handset is ringing. When a connection is 
established the LED is turned off. 
• HSD LED (GREEN):  The HSD LED indicates that the 
system is logged on to HSD services. 
 H+ HSD 
Alarm Connection

Introduction The Full Feature Handset 
24 Dec 2003  
2 
The below list shows the meaning of each of the various 
symbols, that may appear in the display. 
Symbol Meaning 
Y More menu entries above. 
Calls on hold. Each bar represents a call on 
hold. Example: 3 bars=3 calls on hold. 
Z More menu entries below. 
] The G key has been pressed. The 2nd 
function will be used for next button 
pressed.  
^ A valid pin code is required to use the 
terminal. 
_ The keypad is in alpha mode. Alpha mode is 
used to enter letters (for example names in 
the phone book). 
Note:  This symbol does not indicate capital 
letters. The U button is used to toggle 
the Caps lock function.   
` The value in a menu must be selected 
between certain predefined values by means 
of the B and E keys. 
a The speaker. You can turn the external 
speaker on and off by pressing H. The a 
symbol is displayed in the LCD when the 
speaker is on. 
b The handset is off hook 

The Full Feature Handset Introduction   
Dec 2003 25  
2 
2.3.2. Function Buttons 
The Function buttons enable you to enter the menu 
system of the transceiver and change various settings.  
Each button is described in detail on the following pages. 

Introduction The Full Feature Handset 
26 Dec 2003  
2 
Symbol Meaning 
A Exit button:  
• In the Menu system, pressing Exit brings 
you back one level until the menu is 
completely exited.  
• When you are asked YES or NO by the 
system, pressing Exit is interpreted as a 
NO response.  
• When you are entering data into the 
transceiver, pressing Exit cancels the 
entry. 
H Speaker button: This button turns the 
external speaker on and off. 
C OK button:   
• When in the main screen display, 
pressing OK enters the menu system.   
• When in the menu system, pressing OK 
enters the selected menu.   
• When entering data, such as phone 
numbers or pin codes, pressing OK 
applies the entry. 
• When you are asked YES or NO by the 
system, pressing OK is interpreted as a 
YES response.  
D Clear button: This is a dual function button. 
The primary function is to clear the last 
entered digit.   
Secondary function: Insert. This function is 
accessed by pressing G followed by D.  
The insert function is used to insert new 
phone book entries, etc. 

The Full Feature Handset Introduction   
Dec 2003 27  
2 
Symbol Meaning 
B Scroll up button:  Also a dual function button. 
The primary function is to enable you to scroll 
up to menu items not shown on the 2-line 
display of the LCD. 
Secondary function: Edit. Allows you to edit 
previously entered information, for example 
phone book entries. 
F The primary function of this button is to 
toggle between normal mode and alpha 
numeric mode. 
Secondary function: Delete. Allows you to 
delete previously entered information, for 
example phone book entries. 
G The 2nd function of the next key pressed will 
be applied. 
E Scroll down button:  The primary function is 
to enable you to scroll down to menu items 
not shown on the 2-line display of the LCD. 
Secondary function: Mute turns the handset 
microphone on/off. 
I • When pressed after a number, I 
initiates a call. 
• When pressed during a phone call, I 
ends the call. 
• When pressed without a connection and 
without any numbers entered, I 
shows a list of the ten last dialled 
numbers. When pressed again, I 
dials the selected number. 

Introduction The Full Feature Handset 
28 Dec 2003  
2 
A number of keys have a 2nd function. The following table 
gives a total overview of all the 2nd functions. 
Key Function 
GJ Enters the top level of the menu system.  
GS Transfers the call to a specified handset. 
GT Places a call on hold. 
GU Joins other handsets to a call. 
GD Inserts an entry, for example in the phone 
book. 
GB Edits an existing entry, for example in the 
phone book. 
GF Deletes an existing entry, for example in 
the phone book. 
GE Mute. Turns the handset microphone 
on/off. 

The Full Feature Handset Introduction   
Dec 2003 29  
2 
2.3.3. Alpha-Numeric Buttons 
The keypad can be in 
normal (numeric) mode or 
alpha mode. Normal mode 
is used to enter digits 
(phone numbers) whereas 
alpha mode is used to 
enter letters (such as 
names in the phone book).  
The F button is used to 
switch between the two 
modes. The _ symbol in 
the display indicates that 
the handset is in alpha mode. In alpha mode you can use 
each of the numeric keys and the U button to select 
between subsets of the alphabet and certain special 
characters.  
To enter a character, press the key a number of times 
until the wanted character is shown in the display. For 
example, to insert the letter C, you press the K button 
3 times in alpha mode. The U button is used as a Caps 
lock toggle when the handset is in alpha mode.  

Introduction The Full Feature Handset 
30 Dec 2003  
2 
Below is an overview of the relevant keys in alpha mode. 
Key Available characters or functions in alpha mode 
J - ? ! , . : ’ $ ( ) + / 1 
K A B C 2 
L D E F 3 
M G H I 4 
N J K L 5 
O M N O 6 
P P Q R S 7 
Q T U V 8  
R W X Y Z 9 
S Special function  
T <space> 
U Caps lock toggle 

The Auxiliary Handset Introduction   
Dec 2003 31  
2 
2.4. The Auxiliary Handset 
The auxiliary handset provides an optional interface for 
voice calls. 
For information on how to use the auxiliary handset, see 
Using the Auxiliary Handset on page 48. 
The auxiliary handset is divided into the following 3 
sections.   
• The Light Emitting Diodes (LED) section.  This section 
gives you visual indications about the operation and 
status of the system. 
• The Function buttons section.  This section gives you 
access to a few call functions, such as transfer of 
calls, memory etc.   
• The Alpha-Numeric section.  This section enables you 
to dial numbers.   

Introduction The Auxiliary Handset 
32 Dec 2003  
2 
All 3 sections are explained in detail in the following 
pages. 
The auxiliary handset also provides a volume control 
placed on the side of the handset. 
2.4.1. LEDs 
There are two LEDs on the auxiliary handset. 
The left green LED lights constantly when the handset is 
off-hook. 
The right green LED flashes to indicate that the handset 
is ringing. When a connection is established, the LED is 
turned off. 
2.4.2. Function Buttons 
The function buttons enable you to transfer calls, redial, 
store and recall phone numbers, and mute the 
microphone. 

The Auxiliary Handset Introduction   
Dec 2003 33  
2 
Each button is described in detail below. 
Key Function 
G Store number. This button is used to store 
phone numbers. 
H Memory. This button is used to recall phone 
numbers from the memory. 
F Transfer call. This button is used to transfer 
an incoming call to another handset. 
A Memory location 1.  
(Same function as H J) 
B Memory location 2. 
(Same function as H K) 
C Memory location 3. 
(Same function as H L) 
D Redial. This button is used to redial the last 
dialled number. 
E Mute. This button is used to mute the 
microphone. 
I Toggle hook. This button is used to toggle 
between on-hook and off-hook. 

Introduction The Auxiliary Handset 
34 Dec 2003  
2 
2.4.3. Numeric Buttons 
The numeric buttons are 
primarily used to dial 
numbers or to enter 
numbers to be stored into 
the memory. 
Below is an overview of the relevant numeric keys. 
Key Available Characters or Functions 
J 1 
K 2 a b c 
L 3 d e f 
M 4 g h i 
N 5 j k l 
O 6 m n o 

The Auxiliary Handset Introduction   
Dec 2003 35  
2 
Key Available Characters or Functions 
P 7 p q r s 
Q 8 t u v 
R 9 w x y z 
S Special function  
T 0 
U This button is used to indicate the end 
of a phone number/activate a call. 

Introduction Other Handset Types 
36 Dec 2003  
2 
2.5. Other Handset Types 
For information on other types of handset, see the User 
Manual for the handset. 
2.5.1. Sigma7 or 2.4 GHz Cordless phone 
For information on how to make a call using the Sigma7 
or 2.4 GHz Cordless phone, refer to the sections Using 
the Sigma7 Handset on page 53 and Using the 2.4 GHz 
Cordless Handset on page 54. 

Initialising the System Getting started   
Dec 2003 37  
3 
3. Getting started 
3.1. Initialising the System 
3.1.1. To Power on the System 
The Aero-HSD+ system is powered by the aircraft power 
system, and is powered up along with the aircraft. 
The display and all LED's on the handset will light up for 
a few seconds. 
Below is an example of the normal readout of the 
handset display, while the SDU is booting. 
 Initialising
 Initialised
Handset  #x
 SelfTest
#x
 LoggingOn 
AORE        #x 
 Wait for Nav
#x
 LoggingOn
AORE SB  #x
 Ready 
AORE        #x 

Getting started Initialising the System 
38 Dec 2003  
3 
When the display shows “Ready”, the system is ready to 
use. 
The H+ LED indicates that H+ services are logged on, 
and the HSD LED indicates that HSD services are logged 
on. 
Note:  If the system does not log on automatically, the 
reason may be that the Logon policy is set to User 
Demand. In this case you have to log on using the Logon 
menu. For further information, see Logon Menu on page 
66. 
3.1.2. To Power off the System 
The system is automatically powered off along with the 
aircraft. 
Some aircrafts are provided with a “SatCom on/off” 
button, which can be used to power off the system while 
the aircraft is powered. 
If the aircraft does not provide a “SatCom on/off” button, 
you can use the circuit breaker to power off the system. 
H+ HSD 
Alarm Ringing 

Pin Codes. Getting started   
Dec 2003 39  
3 
3.2. Pin Codes. 
For some of the functionality of the terminals, access is 
restricted by a pin code. Three different kinds of user pin 
codes are used in the system: 
• one pin code for the Normal user, 
• one for the Super User and 
• one for the Service Provider. 
Common for all pin code types is that the length must be 
between 4 and 8 digits and that they contain digits 
between 0 and 9. 
Normal User Pin code 
The normal everyday user can make and receive calls, 
access the phone book, choose an ocean region and a 
default LES and GES, and read the alarm log and status. 
A Normal User will typically be the day-to-day user of the 
system. All additional setup has to be carried out by a 
Super User or a Service Provider.  
Super User Pin code 
The Super User has the same rights as the Normal User. 
In addition, the Super User can access certain super user 
functions. A Super User will typically be a person 
responsible for setting up and maintaining the system.  
Service Provider Pin code   
The Service Provider has access to all functionality 
accessible through the handset. 
Only Thrane & Thrane and/or the supplier of the 
equipment normally know this pin code.  

Getting started Pin Codes. 
40 Dec 2003  
3 
This page is intentionally left blank 

Menu Navigation Operation   
Dec 2003 41  
4 
4. Operation 
4.1. Menu Navigation 
This section describes how to access the menu system 
using the buttons and display of the Full Feature 
Handset. 
To access the menus, press C or GJ.  
When you are in the menu system you may also press 
GJ to reach the top level of the menus. 
To scroll through the menus, use the B and E keys.  
To enter the selected menu, press C.  
To go back to the previous level in the menu system, 
press A. 
To reach a specific item in the menu system, press 
GJ and a number corresponding to the entry level.  
Example: Press GJN to access the 'Logon' menu 
(which is the 5th entry in the main menu). 
There are 4 different levels of access to the menus: 
• Users without a pin code 
• Normal User 
• Super User 
• Service Provider. 
The normal everyday functions can be used without 
entering any pin codes.  

Operation Menu Navigation 
42 Dec 2003  
4 
The Normal User has access to normal everyday 
functions and to make changes to these.  
A Super User has the same rights as the Normal User, 
but can additionally access a few extra settings that are 
not available to the Normal User.  
The Service Provider menu can only be accessed by the 
supplier or Thrane & Thrane.  
The Normal User, Super User and Service Provider menus 
are protected by pin codes. You will be prompted for a 
pin code when entering a function that is restricted by 
pin codes. 
The complete Menu Tree is found in Appendix A - Menu 
Tree. 
All the menus are described in The Menus on page 58.  

Using the Full Feature Handset Operation   
Dec 2003 43  
4 
4.2. Using the Full Feature 
Handset 
Any call made from the system uses one of the service 
types H+ voice, ISDN or 3.1 kHz audio. 
Before making a call, make sure the display shows 
“Ready” and that the service LEDs (H+ and/or HSD) are 
lit. 
4.2.1. Making a H+ Call from the Handset 
The service type used for a call from the handset is the 
service type configured as default for this handset and 
the LES or GES operator used will be the default LES or 
GES operator.  
To make a call from the Full Feature handset, type in 
the phone number as if you were making an international 
call (with the prefix 00 for automatic international calls).  
Example:  To dial the number of Thrane & Thrane  
(+45 39558800), press the number:  
TT for international calls,  MN for country code, 
then LRNNQQTT, followed by I, C 
or  U. The display on the terminal handset shows how 
the call proceeds. 
You hang up by pressing  I. After hanging up, the 
display shows the duration of the call. 
Example: 
The Phone Book can also be used to initiate a call, either 
by selecting an entry in the phone book or by using the 
Quick Dial function. 
 Connected:
00:01:59

Operation Using the Full Feature Handset 
44 Dec 2003  
4 
4.2.2. Making a Call Using the Phone Book 
The phone book can be used to initiate a call.  
For information on how to insert or edit entries in the 
phone book, see Phone Book on page 58.  
To make a call using the phone book, do as follows: 
1. Press B or E to access the phone book from 
the main display, or enter the menu system and 
select PhoneBook. 
2. Find the entry you need, either by scrolling the list 
with B or E, or by pressing F followed by the 
first letter of the entry. 
Example: To find an entry with the name Jones, 
press F followed by N. 
3. Press I, C  or U to dial the selected number. 
4.2.3. Using the Quick Dial Function 
To use the Quick Dial function, press one of the J→ 
R keys and hold it down for 1 sec. Each key is a 
shortcut to a user-defined entry in the phone book. For 
further information, see the section QuickDial on page 
78. 
4.2.4. Redialling a Number 
To call the last used number, press I to show a list of 
the last ten numbers dialled from the handset. Scroll 
through the list and press I, C or U to establish a 
call to the selected number.  

Using the Full Feature Handset Operation   
Dec 2003 45  
4 
4.2.5. Making Internal Calls 
It is possible to make internal calls between any of the 
POTS phones and Full Feature handset interfaces.  
To initiate an internal call, press the interface code in 
the table below followed by U. 
Note: The Interface Code is shown in the right bottom 
corner of the display of the Full Feature Handsets.  
Interf ace Interface Code 
Full Feature Handset #1  1 
Full Feature Handset #2  2 
Full Feature Handset #3  3 
Full Feature Handset #4  4 
POTS phone #1  5 
POTS phone #2  6 
Example:  To call Full Feature Handset number 3, press 
L U. 
To make an internal call to all handsets,  
press S S T U 

Operation Using the Full Feature Handset 
46 Dec 2003  
4 
4.2.6. Transferring a Call 
It is possible to receive a call on a handset and transfer 
the call to another handset.  
Use the following procedure to make a Call transfer: 
1. When an incoming call is received, answer the call 
as usual with I or simply lift the handset from the 
cradle. 
2. Place the call on hold with GT. 
3. Dial the Interface Code of the desired handset, e.g. 
K for Handset #2. 
4. Initiate handset to handset call with U. 
You have now established an active call from 
handset to handset, and you can give a short 
message. 
5. Route the incoming call to the new handset with 
GS, or by just placing the handset in the cradle. 

Using the Full Feature Handset Operation   
Dec 2003 47  
4 
4.2.7. Making a Conference Call 
It is possible to make conference calls between more 
handsets. 
Use the following procedure to make a Conference Call. 
4. When a call is already established, place the call on 
hold with GT. 
5. Dial the desired handset e.g. K for handset #2. 
6. Initiate handset to handset call with U. 
7. Join all three handsets with G U. 
To join more handsets, repeat step 1 to 4. 

Operation Using the Auxiliary Handset 
48 Dec 2003  
4 
4.3. Using the Auxiliary Handset 
4.3.1. Making a Call 
Making a call from a normal 2-wire POTS phone 
connected to one of the two analogue POTS phone 
interfaces is done in the same way as a call from a 
standard telephone. Just remember to press the U-key 
after the number to signal to the terminal, that the 
number is complete.  
Example:  To call Thrane & Thrane in Denmark (country 
code 45) first establish a connection by pressing I or 
taking the handset off the cradle. Then press the 
following keys on the phone: 
TTMNLRNNQQTTU 
Internal calls are made the same way as with the Full 
Feature handset. For information on how to make an 
internal call between the handsets, see Making Internal 
Calls on page 45.  

Using the Auxiliary Handset Operation   
Dec 2003 49  
4 
4.3.2. Storing a Phone Number 
The auxiliary handset can store up to 10 phone numbers, 
in memory location 0 to 9. The A, B and C keys can 
be used for accessing memory location 1, 2 and 3, 
whereas the other locations are accessed using the MEM 
key followed by the number of the location.  
To store a phone number in the memory using the A, 
B and C keys, do as follows: 
1. Press I or take the handset off the cradle. 
2. Press G. 
3. Enter the phone number you want to store, 
including country code. 
4. Press G. 
5. Press A, B or C depending on the memory 
location you want to save the number in. 
The number is now available in the memory location 
you selected. 
Example:  To save the phone number of Thrane & 
Thrane in memory location 2, take the handset off the 
cradle and press the following keys: 
G 
TTMNLRNNQQTT 
G 
B 

Operation Using the Auxiliary Handset 
50 Dec 2003  
4 
To store a phone number in the memory using the 
number keys, do as follows: 
1. Press I or take the handset off the cradle. 
2. Press G. 
3. Enter the phone number you want to store, 
including country code. 
4. Press G. 
5. Press one of the keys 0 to 9, depending on the 
memory location you want to save the number in. 
The number is now available in the memory location 
you selected. 
Example:  To save the phone number of Thrane & 
Thrane in memory location 8, take the handset off the 
cradle and press the following keys: 
G 
TTMNLRNNQQTT 
G 
Q 

Using the Auxiliary Handset Operation   
Dec 2003 51  
4 
4.3.3. Recalling a Phone Number from 
Memory 
To recall a phone number from memory location 1, 2 or 3 
using the A, B and C keys, do as follows: 
1. Press I or take the handset off the cradle. 
2. Press A, B or C, depending on which memory 
location you want. 
The number saved in the memory location is dialled. 
Example:  To call the number saved in memory location 
3, first establish a connection by pressing I or taking 
the handset off the cradle. Then press C. The number 
saved in memory location 3 is dialled. 
To recall a phone number from memory using the H 
key, do as follows: 
3. Press I or take the handset off the cradle. 
4. Press H followed by the number of the memory 
location you want. 
The number saved in the memory location is dialled. 
Example:  To call the number saved in memory location 
8, first establish a connection by pressing I or taking 
the handset off the cradle. Then press H Q. The 
number saved in memory location 8 is dialled. 
Note:  Pressing A has the same effect as pressing  
H J. 

Operation Using the Auxiliary Handset 
52 Dec 2003  
4 
4.3.4. Transferring a Call 
It is possible to receive a call on a handset and transfer 
the call to another handset.  
Use the following procedure to make a Call transfer: 
6. When an incoming call is received, answer the call 
as usual with I or simply lift the handset from the 
cradle. 
7. Place the call on hold with F. 
8. Dial the Interface Code of the desired handset, e.g. 
K for Handset #2. 
9. Initiate handset to handset call with U. 
You have now established an active call from 
handset to handset, and you can give a short 
message. 
10. Route the incoming call to the new handset by 
pressing I, or placing the handset in the cradle. 
4.3.5. Redialling a Number 
To call the last dialled number, first establish a 
connection by pressing I or taking the handset off the 
cradle. Then press D followed by U. 
4.3.6. Muting the Microphone 
To mute the microphone of the handset, press E. To 
return to normal microphone function, press E again. 

Using the Sigma7 Handset Operation   
Dec 2003 53  
4 
4.4. Using the Sigma7 Handset 
4.4.1. Making a Call 
To make a call using the Sigma7 handset, type in the 
phone number as if you were making an international call 
(with the prefix 00 for automatic international calls), and 
press the “On” key. 
Example:  To dial the number of Thrane & Thrane  
(+45 39558800), press the number:  
“00” for international calls, “45” for country code,  
then “39558800”, followed by the “On” key. 
To hang up, press the “Off” key or place the handset in 
the cradle. 
To answer a call, press the “On” key. 
For further information on the functions of the Sigma7 
handset, refer to:  
“Sigma7 Telephone Handset Manual”, PN# 500114  

Operation Using the 2.4 GHz Cordless Handset 
54 Dec 2003  
4 
4.5. Using the 2.4 GHz Cordless 
Handset 
4.5.1. Making a Call 
To make a call using the 2.4 GHz Cordless handset, type 
in the phone number as if you were making an 
international call (with the prefix 00 for automatic 
international calls), and press the “TALK” key. 
Example:  To dial the number of Thrane & Thrane  
(+45 39558800), press the number:  
“00” for international calls, “45” for country code,  
then “39558800”, followed by the “TALK” key. 
To hang up, press the “END” key or place the handset in 
the cradle. 
To answer a call, press the “TALK” key. 
For further information on the functions of the 2.4 GHz 
Cordless handset, refer to:  
“2.4 GHz Cordless, Installation Manual”, PN# 500484  

Other Call Functions Operation   
Dec 2003 55  
4 
4.6. Other Call Functions 
4.6.1. Making a Call from an ISDN Phone 
Making a call from a phone connected to the ISDN 
interface is similar to making a call from the POTS 
handset, that is, you have to press U to indicate the 
end of the number.  
Example:  To call Thrane & Thrane in Denmark (country 
code 45) first establish a connection by pressing I.or 
taking the handset off the cradle. Then press the 
following keys on the phone: 
TTMNLRNNQQTTU 
4.6.2. Sending a Fax Using H+ 
Important:  Before sending or receiving fax messages, 
make sure the ground fax unit is in “Overseas” mode. 
Your installation determines whether your fax unit uses 
H+ or HSD.  
To send a fax from one of the two analogue POTS phone 
interfaces, use the prefix 01 followed by the called fax 
number including the country code, followed by U.  
Example:  To call Thrane & Thrane in Denmark (country 
code 45) press the following keys on the fax: 
mcfgekggjjjjn 

Operation Other Call Functions 
56 Dec 2003  
4 
4.6.3. Sending a Fax Using HSD 
Important:  Before sending or receiving fax messages, 
make sure the ground fax unit is in “Overseas” mode. 
Your installation determines whether your fax unit uses 
H+ or HSD.  
To send a fax using HSD (e.g. via ISDN)::, use the prefix 
00 followed by the called fax number including the 
country code, followed by U.  
Example:  To call Thrane & Thrane in Denmark (country 
code 45) press the following keys on the fax 
mmfgekggjjjjn 

Other Call Functions Operation   
Dec 2003 57  
4 
4.6.4. Calling the Terminal 
Calling the terminal or a device connected to the terminal 
is similar to making international calls. The specific 
Inmarsat Mobile Number (IMN)1 has to be preceded by 
one of the five possible international access codes. This 
code depends on whether you know which area the 
terminal is within or not: 
870: Area of terminal not known  
(Requires that the LES or GES supports Mobility 
Management). 
871: AORE 
872: POR 
873: IOR 
874: AORW 
To call the IMN-number on a terminal situated in IOR, dial 
+873 followed by the IMN number (where the “+” stands 
for the IDD (International Direct Dialing) Prefix – which is 
00 for many countries). 
The different IMN numbers can be obtained from the ISP. 
1 A terminal may have more IMN numbers, as different 
services exist and more devices may be connected to the 
different hardware interfaces of the terminal. 

Operation The Menus 
58 Dec 2003  
4 
4.7. The Menus 
This section describes each of the menus in the system. 
For an overview of all the menus, see Appendix A - Menu 
Tree. 
4.7.1. Phone Book 
The Phone Book contains 99 entries, which can be used 
for making phone calls. You can edit, delete or insert 
entries. 
To access the Phone Book menu, you can: 
• press B or E from the main display, or  
• press C to enter the main menu, scroll to Phone 
Book and press C. 
Each entry holds the following information: 
• Name  
• Telephone number  
Enter name Enter number
Call selected number
DeleteEntry?
<Entry > Entry is deleted
Edit / Ins
Del
ABC
Toggle display between
name and number
Toggle between
phone numbers
OK
OK
OK
OK
Phone Book
HandsetSetup
Ring Profile
Lock System
Logon Menu
System Setup
Status

The Menus Operation   
Dec 2003 59  
4 
The telephone number must include call prefix for 
automatic calls and international access code. The 
telephone number can hold up to 24 digits. 
The name can hold up to 24 characters. 
The list of entries in the phone book is sorted 
alphabetically. 
An entry in the phone book is displayed as a name if in 
alpha mode or as a telephone number if in normal mode. 
To dial from the phonebook, use BE to select an 
entry and press C, I or U to dial.  
Hint:  You may also go directly to a specific entry by 
pressing F followed by the first letter of the entry. 
To insert a new entry in the phone book, do as follows: 
1. From within the Phone Book menu, press GD 
and enter the name of the new entry followed by 
C.  
2. Enter the phone number including country code and 
press C.  
Example:  In this example the number to Thrane & 
Thrane, 004539558800, is inserted. 
GD 
THRANEC 
TTMNLRNNQQTT 
C 
You edit or delete an entry by selecting the entry in the 
phone book and pressing GB or GF  
respectively. 

Operation The Menus 
60 Dec 2003  
4 
4.7.2. HandsetSetup 
The HandsetSetup  menu is used for adjusting the light 
and sound settings of the handset.  
The HandsetSetup menu has the following submenus: 
• Silent 
• Contrast 
• Light 
• Key Beep 
• Single Ring 
• Common Ring 
• Ring Volume  
• Phone Volume  
• ComfortNoise 
Each of the submenus is described in the following 
pages. 

The Menus Operation   
Dec 2003 61  
4 
To access the HandsetSetup menu, enter the main menu, 
scroll down to HandsetSetup and press C. 
Toggle between 1 to 8 *
Toggle between Auto,
On, Off and All off
Toggle between
Off and 1 to 4 *
Toggle between 8
predefined ringtones
Toggle between 8
predefined ringtones
Toggle between 1 to 4 *
Toggle between
Off and 1 to 3 *
Phone Book
HandsetSetup
Ring Profile
Lock System
Logon Menu
System Setup
Status
Toggle between
Enabled and Disabled
Toggle between 1 to 8 *
OK
Contrast
Light
Key Beep
Single Ring
Common Ring
Ring Volume
ComfortNoise
Silent
Phone Volume
OK
OK
OK
OK
OK
OK
OK
OK
OK

Operation The Menus 
62 Dec 2003  
4 
Silent: Select Silent to view or change the Silent setting 
of the handset.  
Use B and E to toggle between Enabled and 
Disabled. Enabled turns off the ring tone of the handset. 
Contrast: Select Contrast to view or change the contrast 
setting of the handsets.  
Use B and E to adjust the contrast and C to 
confirm. 
The value can be between * and ********.  
Light: Select Light to view or change the light setting of 
the handsets.  
Use B and E to scroll between the settings and C 
to confirm.. 
The value can be Auto | On | Off | All Off.  
The following table shows the function of the light 
settings. 
Setting Display Backlight LEDs 
Auto Activated on event Normal function 
On Always on Normal function 
Off Always off Normal function 
All Off Always off Always off 

The Menus Operation   
Dec 2003 63  
4 
Key Beep: (A “beep” sound when a key is pressed). 
Select Key Beep to view or change the Key Beep setting 
of the handsets.  
Use B and E to adjust the Key Beep and C to 
confirm.. 
The value can be Off or between * and ****.   
Single Ring (Direct call ring tone): Select Single Ring  to 
view or change the ring tone setting of the current 
handset.  
Use B and E to scroll through the ring tones and C 
to select. 
You can choose between 8 predefined ring tones.  
Common Ring (Broadcast call ring tone): Select Common 
Ring   to view or change the common ring tone setting of 
all the handsets.  
Use B and E to scroll through the ring tones and C 
to select. 
You can choose between 8 predefined ring tones.   
Ring Volume: Select Ring Volume  to view or change the 
Ring Volume setting of the handset.  
Use B and E to adjust the Ring Volume  and C to 
confirm.  
The value can be Off or between * and ****. 

Operation The Menus 
64 Dec 2003  
4 
Phone Volume: Select Phone Volume  to view or change 
the Volume setting for the phones.  
Use B and E to adjust the Phone Volume  and C to 
confirm.  
The value can be Off or between * and ****. 
ComfortNoise: (A background noise to verify that the 
line is connected). Select ComfortNoise to view or change 
the Comfort Noise setting of the handset.  
Use B and E to adjust the Comfort Noise and C to 
confirm. 
The value can be Off or between * and ***.  

The Menus Operation   
Dec 2003 65  
4 
4.7.3. Ring Profile 
The Ring Profile menu allows you to select from a list of 
predefined ring profiles. A ring profile applies to the 
entire system and determines the ring settings of each 
unit in the system.  
To access the Ring Profile menu, enter the main menu, 
scroll down to Ring Profile and press C. 
Use B and E to scroll through the ring profiles and 
C to select. 
Note:  If the "Chime/Lamps Inhibit" function is used in 
the installation, the "TakeOfLandng" profile is 
automatically activated during takeoff and landing.  
For information on how to change the ring profiles, see 
the section System Setup on page 73. 
4.7.4. Lock System 
The Lock System menu can be used to lock the phone.  
Do as follows: 
To lock the phone, enter the main menu, scroll down to 
Lock System, press C and enter the Normal User Pin 
code.  
To unlock the phone, press C and enter the Normal 
User Pin code. 

Operation The Menus 
66 Dec 2003  
4 
4.7.5. Logon Menu 
The Logon Menu is used to log on or off the system, or 
to change the Logon settings. 
The Logon Menu has the following sub menus: 
• Manual Logon 
• Custom Logon 
• Auto Logon 
• Renew Logon 
• Logoff 
• Settings (see Settings on page 68) 
To access the Logon Menu, enter the main menu, scroll 
down to Logon Menu and press C. 
OK
Custom Logon
Auto Logon
Renew Logon
Logoff
Settings
Manual Logon
OK
OK Scroll through the
list of known GESs
Enter Sat-ID and GES-ID
See Settings submenu
Phone Book
HandsetSetup
Ring Profile
Lock System
Logon Menu
System Setup
Status

The Menus Operation   
Dec 2003 67  
4 
Manual Logon:  
Note:  Before logging on manually, make sure the Logon 
Policy is set to User Demand. To change the Logon Policy, 
select Settings from the Logon menu and then Logon 
Policy. You can toggle between User Demand and 
Automatic and select with C. 
Select Manual Logon to select the GES manually from the 
list of known GESs.  
Use B and E to scroll through the list and C to 
select. 
Custom Logon:  
Note:  Before making a Custom Logon, make sure the 
Logon Policy is set to User Demand. To change the Logon 
Policy, select Settings from the Logon menu and then 
Logon Policy. You can toggle between User Demand and 
Automatic and select with C. 
Select Custom Logon to manually enter the Sat-ID and 
GES-ID you want to use for logging on.  
For instance, you can use this menu if you need to log on 
to a GES which is not in the list of known GESs.  
Enter the Sat-ID and GES-ID and press C to confirm. 
Auto Logon: Select Auto Logon to log on automatically to 
the most appropriate GES.  
Renew Logon: Select Renew Logon to log off and then 
on again.  
Logoff: Select Logoff to log off the system.  
To log on again you have to use the logon menu. 
Settings: See the section Settings on page 68. 

Operation The Menus 
68 Dec 2003  
4 
Settings 
From the Settings submenu you can change the logon 
policy and view or change the lists of preferred GESs and 
LESs. 
The Settings menu has the following sub menus: 
• Logon Policy 
• H+ GES 
• ISDN LES 
• MPDS LES 
Each of the submenus is described in the following 
pages. 

The Menus Operation   
Dec 2003 69  
4 
To access the Settings submenu, enter the Logon Menu, 
scroll down to Settings and press C. 
Settings OK Logon Policy
H+ GES
ISDN LES
MPDS LES
Toggle between
Automatic and
User Demand
OK
Scroll through
list of
preferred GESs
OK Scroll through
list of preferred
LESs for ISDN
OK
Scroll through
list of preferred
LESs for MPDS
OK Scroll and
select from list
of known GESs
Ins
Del
GES is deleted
Use up/down
keys to change
priority
Edit
Scroll and
select from list
of known LESs
Ins
Del LES is deleted
Use up/down
keys to change
priority
Edit
Scroll and
select from list
of known LESs
Ins
Del LES is deleted
Use up/down
keys to change
priority
Edit
Use * key to set
the same priority
as GES below

Operation The Menus 
70 Dec 2003  
4 
Logon Policy: Select Logon Policy to display or change 
the logon policy.  
Use B and E to toggle between Automatic and User 
Demand. 
• Automatic: The system automatically logs on when 
it is powered up. 
• User Demand: When the system is powered up you 
have to enter the Logon menu to log on to the 
system.  
H+ GES: Select H+ GES to view or change the list of 
preferred GESs for H+ transmission. 
The H+ GES list is a list of the preferred GES operators to 
use as gateway to the terrestrial network. 
Important:  If you are using the list of preferred GESs 
you must always select at least one GES from each 
Ocean region with top priority, i.e. with the same priority 
as the GESs of the other ocean regions. 
1. To add a GES to the list, press GD, scroll 
through the list of known GESs and use C to 
select the GES you want to add. 
2. To delete a GES from the list, scroll to the GES you 
want to delete and press GF. 
3. To change the priority of a GES, scroll to the GES 
you want to change and press GB.  
Use B or E to move the GES to the right 
priority. 
Note:  Priority no. 1 is the highest priority! 
4. To assign the same priority to two GESs, do as 
follows: 

The Menus Operation   
Dec 2003 71  
4 
• Scroll to the GES you want to change and press 
GB. 
• Move the GES to just above the GES with the 
priority you want. 
• Press GB followed by S. 
The two GESs should now have the same 
priority. 
ISDN LES: Select ISDN LES to view or change the list of 
preferred LESs for ISDN transmission. 
The ISDN LES list is a list of the preferred LES operators 
to select as gateway to the terrestrial network.  
1. To add a LES to the list, press GD, scroll 
through the list of known LESs and use C to 
select the LES you want to add. 
2. To delete a LES from the list, scroll to the LES you 
want to delete and press GF. 
3. To change the priority of a LES, scroll to the LES 
you want to change and press GB.  
Use B or E to move the LES to the right priority. 
Note:  Priority no. 1 is the highest priority! 

Operation The Menus 
72 Dec 2003  
4 
MPDS LES: Select MPDS LES to view or change the list 
of preferred LESs for MPDS transmission. 
The MPDS LES list is a list of the preferred LES operators 
to select as gateway to the terrestrial network 
1. To add a LES to the list, press GD, scroll 
through the list of known LESs and select the LES 
you want to add. 
2. To delete a LES from the list, scroll to the LES you 
want to delete and press GF. 
3. To change the priority of a LES, scroll to the LES 
you want to change and press GB. Then use 
B or E to move the LES to the right priority. 

The Menus Operation   
Dec 2003 73  
4 
4.7.6. System Setup 
The System Setup menu is used for viewing and 
changing system parameters such as ring profiles, pin 
codes etc. 
The System Setup menu has the following submenus: 
• Ring Profiles (see RingProfiles on page 76) 
• QuickDial (see QuickDial on page 78) 
• Disclose Pos 
• Fax Setup 
• Pin Setup (see Pin Setup on page 79) 
• Configure (see Configure on page 80) 
Each of the submenus is described in the following 
pages. 

Operation The Menus 
74 Dec 2003  
4 
To access the System Setup menu, enter the main menu, 
scroll down to System Setup and press C. 
Toggle between
Enabled and Disabled
RingProfilesOK
OK
See RingProfiles submenu
See QuickDial submenu
See Pin Setup submenu
See Configure submenu
QuickDial
Disclose Pos
Pin Setup
Configure
Super User
Pin Code
Phone Book
HandsetSetup
Ring Profile
Lock System
Logon Menu
System Setup
Status
Fax Setup OK Fax Interface
Toggle between
Not Connected,
POTS #1,
POTS #2 and
POTS #1 & #2

The Menus Operation   
Dec 2003 75  
4 
Disclose Pos: Select Disclose Pos to view or change the 
Disclose Position status.  
Note:  A Super User pin code is required to change the 
Disclose Position status. 
Use B and E to toggle between Enabled and 
Disabled. 
If you select Enabled, the position of the aircraft will be 
disclosed to the earth station for use in the Inmarsat 
network. 
If you select Disabled, only the ID of the current spot 
beam is disclosed. 
Fax Setup: Select Fax setup to determine which interface 
should not ring on a broadcast call. 
Use B and E to scroll through the interface options 
and select with C. 
You may select: 
• POTS #1 
• POTS #2 
• POTS #1 & #2, or 
• Not Connected 

Operation The Menus 
76 Dec 2003  
4 
RingProfiles 
The RingProfiles submenu is used to view or change the 
Ring Profiles of the system. You can have up to 5 ring 
profiles. One of the profiles “TakeOfLandng”, is 
predefined.  
Note:  If the "Chime/Lamps Inhibit" function is used in 
the installation, the "TakeOfLandng" profile is 
automatically activated during takeoff and landing.  
To access the RingProfiles submenu, enter the System 
Setup menu, scroll down to RingProfiles and press C. 
To change the name of a profile, scroll to the profile, 
press GB and enter the new name. 
To change the contents of a profile, do as follows: 
1. Select the profile using C.  
2. Scroll to the device you want to change the 
settings for, and select it with C. 
OK
Edit
Toggle between "User
control", "Ringer on"
and "Ringer off"
Enter new Profile name
RingProfiles 1   <empty>
2   <empty>
3   <empty>
4   <empty>
TakeOfLandng
Edit
Handset #1
Handset #2
Handset #3
Handset #4
POTS #1
POTS #2
ISDN
Annunciator1
Annunciator2
Annunciator3
OK
Entry is deleted
Del

The Menus Operation   
Dec 2003 77  
4 
3. Use B and E to toggle between User Control, 
Ringer On and Ringer Off. 
Note:  “User Control” is only applicable to 
Handset #1 through #4. This means you can 
configure each of the handsets #1 through #4 
separately. For the remaining devices, “User 
Control” has the same function as “Ringer On”. 
To delete a profile, scroll to the profile you want to 
delete and press GF.  
Below is an explanation of the Annunciators: 
Annunciator1 (Call Annunciator): This Annunciator is used 
for signalling incoming voice calls. The Annunciator is 
"flashing" like the Connection LED on a 4-wire handset 
and is turned of when the call is answered or terminated 
by initiator. 
Annunciator2 (Fax Annunciator): This Annunciator is used 
for signalling incoming faxes. The Annunciator is "steady 
ON" until a receipt for the fax has been given in the 
handset. 
Annunciator3 (Service Annunciator): This Annunciator is 
used for indicating service availability. The Annunciator is 
"steady ON" when H+ service is available. 

Operation The Menus 
78 Dec 2003  
4 
QuickDial 
The QuickDial submenu is a list of 1-digit numbers for 
quick dialling of up to 9 favourite phone numbers. 
To access the QuickDial submenu, enter the System 
Setup menu, scroll down to QuickDial and press C. 
Toggle between All
Phone book entries
Delete entryDel
QuickDial 1    <empty>
2    <empty>
3    <empty>
4    <empty>
5    <empty>
6    <empty>
7    <empty>
8    <empty>
9    <empty>
OK Edit
To edit a quick dial entry, do as follows: 
1. Scroll to the quick dial number you want to change 
and press GB. 
2. Scroll through the phonebook to the phone number 
you want to use with the selected quick dial 
number. 
3. Press C to select the phone number. 
To delete a quick dial entry, scroll to the quick dial 
number you want to delete and press GF . 

The Menus Operation   
Dec 2003 79  
4 
Pin Setup 
The Pin Setup  submenu is used for disabling or 
changing Pin codes. 
To access the Pin Setup submenu, enter the System 
Setup menu, scroll down to Pin Setup and press C. 
To access the pin codes you want to change or disable, 
do as follows: 
1. Scroll to the pin code type you want to change or 
disable 
2. Enter the current pin code for the selected type. 
3. Toggle between Change Pin and Disable Pin and use 
C to select the function. 
Change Pin: Choosing Change Pin you will be prompted 
for a new Pin code. Enter a new Pin code of 4 to 8 digits 
and use C to accept the code. When you are prompted 
to re-enter the Pin code, enter the code again and 
accept with C. 
Disable Pin: Select Disable Pin to disable the Pin code 
you entered. Press C to confirm the deletion. 
Pin Setup OK Change Pin
Disable Pin
OK
Enter new
Pin Code Repeat new
Pin Code
OKOK
Press OK
to confirm
OK
NormalUsrPin
SuperUserPin
ServPrvdrPin
Enter
Pin Code

Operation The Menus 
80 Dec 2003  
4 
Configure 
The Configure submenu is used for configuring the 
handset type and the lists of known GESs, LESs and 
satellites. 
Note: A Service Provider pin code is required to access 
the settings in the Configure menu. 
The Configure menu has the following submenus: 
• Handset Type 
• Known GESs 
• Known LESs 
• Init Sat 
Each of the submenus is described in the following 
pages. 

The Menus Operation   
Dec 2003 81  
4 
To access the Configure submenu, enter the System 
Setup menu, scroll down to Configure and press C. 
Configure Handset Type
OK
Known GESs
Known LESs
Init Sat
Scroll through the
list of known GESs
OK
OK
Scroll through the
list of known LESs
OK
OK
Sat #1
Sat #2
Sat #3
Sat #4
Spare #1
Spare #2
Spare #3
Spare #4
Edit/Ins
Del
Edit
Handset #1
Handset #2
Handset #3
Handset #4
Toggle between TT-Handset,
Headset and Not in Use
Edit
GES is deleted
Enter Sat Id, GES
Id, GES Code and
GES Name
Edit/Ins
Del LES is deleted
Enter LES Access Code
and LES Name
OK
Satellite Id
Longitude
P-Channel #1
P-Channel #2
Enter
new value
Service Provider
Pin Code

Operation The Menus 
82 Dec 2003  
4 
Handset Type: Select Handset Type to view or change 
the type of the handsets. 
Use B and E to scroll through the list of handsets. 
To change the handset type, select the handset you 
want to change and press GB. Use B and E to 
scroll between TT-Handset, Headset and Not in Use, and 
press C to select. 
Note:  The Headset selection is only for future use. 
Known GESs: Select Known GESs to view or change the 
list of known GESs. 
1. To add a GES to the list, press GD and enter: 
Satellite ID, followed by C 
GES ID, followed by C 
GES Code, followed by C 
GES Name , followed by C 
2. To delete a GES from the list, scroll to the GES you 
want to delete and press GF. 
3. To edit a GES, scroll to the GES you want to change 
and press GB. Enter: 
Satellite ID, followed by C 
GES ID, followed by C 
GES Code, followed by C 
GES Name , followed by C 

The Menus Operation   
Dec 2003 83  
4 
Known LESs: Select Known LESs to view or change the 
list of known LESs. 
1. To add a LES to the list, press GD, and enter: 
LES Access (the Global LES Access Code), followed 
by C 
LES Name, followed by C 
2. To delete a LES from the list, scroll to the LES you 
want to delete and press GF. 
3. To edit the LES information, scroll to the LES you 
want to change and press GB. Enter: 
LES Access (the Global LES Access Code), followed 
by C 
LES Name, followed by C 
Init Sat: Select Init Sat to view or change the list of 
satellites. 
1. To edit the satellite information, scroll to the 
satellite you want to change and press C. Enter: 
Satellite ID, followed by C 
Longitude, followed by C 
The frequency for P-Channel #1, followed by C 
The frequency for P-Channel #2, followed by C 
2. To delete a satellite from the list, scroll to the 
satellite you want to delete and press GF. 

Operation The Menus 
84 Dec 2003  
4 
4.7.7. Status 
The Status submenu is used for viewing signal strength, 
LAN status, navigation data, active errors, serial numbers 
and software versions. 
The Status menu has the following submenus: 
• Channels 
• Nav data 
• SDU 
• SW version 
• LAN 
• Active Error 
Each of the submenus is described in the following 
pages. 

The Menus Operation   
Dec 2003 85  
4 
To access the Status menu, enter the main menu, scroll 
down to Status and press C. 
ChannelsOK
Nav Data
SDU
SW Version
LAN
Active Error
OK
Latitude
Longitude
Altitude
Speed
Nav Source
IRS Active
AHRS Active
GPS Active
Show Detailed Nav
Show Antenna Pos
PRT
C1
C2
HSD
OK
Heading
Pitch
Roll
Doppler Vel
OK
Serial No.
ISN
ICAO
OK
Main
Handset 1
Handset 2
Handset 3
Handset 4
OK
Scroll through a list
of active errors
OK
Phone Book
HandsetSetup
Ring Profile
Lock System
Logon Menu
System Setup
Status

Operation The Menus 
86 Dec 2003  
4 
Channels: Select Channels to display the signal strength 
(C/No in dBHz) of: 
• PRT (P-channel) 
• C1 (H+ voice channel) 
• C2 (H+ voice channel) 
• HSD (HSD channel) 
Use B and E to select among the channels. 
Note:  For the channels to work properly, the value of 
the signal strength should be above the values 
mentioned below: 
P-Channel:  above 35 dBHz 
C-Channels:  above 42 dBHz 
HSD-Channel:  above 54 dBHz 
If there is no signal, the display shows NA@NA. 
Nav data: Select Nav data to display the navigation 
data: 
• Latitude (as degrees, minutes, seconds) 
• Longitude (as degrees, minutes, seconds) 
• Altitude (in feet) 
• Speed (ground speed in knots) 
• Nav source – the source used for navigation; can 
be IRS or AHRS+GPS 
• IRS Active – shows whether or not the IRS is 
active 
• AHRS Active – shows whether or not the AHRS is 
active 
• GPS Active – shows whether or not the GPS is 
active 

The Menus Operation   
Dec 2003 87  
4 
Show Detailed Nav 
• Heading – (0 to 360 degrees) 
• Pitch (in degrees U or D (up or down)) 
• Roll (in degrees L or R (left or right)) 
• Doppler Velocity - the speed of the aircraft 
relative to the satellite, given in knots. 
• Show Antenna Pos – the position of the antenna in 
degrees relative to the attitude of the aircraft, given 
as the Azimuth (horizontal position) and the 
Elevation (vertical position).  
Use B and E to select among the Navigation 
parameters and C to enter the Show Detailed Nav 
menu.  
SDU: Select SDU to display: 
• Serial no. (Serial number of the SDU)  
• ISN (Inmarsat Serial number)  
• ICAO (ICAO Address) 
Use B and E to scroll through the numbers. 

Operation The Menus 
88 Dec 2003  
4 
SW version:  Select SW version to display the version 
number of: 
• Main software 
• Handset 1 firmware 
• Handset 2 firmware 
• Handset 3 firmware 
• Handset 4 firmware 
Use B and E to scroll through the software. 
LAN: Select LAN to view the status of the network. 
Status can be “LAN link is up” or “LAN link is down”.  
Active error: Select Active error to display information of 
any active errors. If there is more than one error, use 
B and E to scroll through the error list.

ISDN and MPDS Overview PC Connection   
Dec 2003 89  
5 
5. PC Connection 
5.1. ISDN and MPDS Overview 
Please note: ISDN and MPDS services are only 
available on Aero-HSD+ systems when the aircraft is 
positioned inside an area with Spot Beam coverage. 
Mobile Packet Data Service (MPDS) and Integrated 
Services Digital Network (ISDN) are both services that 
enable the mobile user to connect to the Internet. The 
maximum data transfer rate is 64 kbit/s.  
The difference between the Mobile ISDN and MPDS is 
that with Mobile ISDN you are charged for connection 
time and with MPDS you are charged for Mbits 
transferred. This means that for applications like Web 
browsing, email services, IP/LAN connectivity and small to 
medium size file transfer, the MPDS will be the most 
economic and convenient solution.  
While in MPDS or ISDN mode the terminal is flagged busy 
in the Inmarsat network, i.e. it is not able to receive any 
ISDN calls, until it returns to normal idle mode. 
For information on how to set up the computer and 
transceiver for an MPDS connection, see section 5.2.2 
Setting up MPDS via Ethernet and PPPoE.   
For information on how to set up the computer and 
transceiver for an ISDN connection, see section 5.2.3 
Setting up ISDN. 

PC Connection Setup of Data Equipment 
90 Dec 2003  
5 
5.2. Setup of Data Equipment 
5.2.1. Hardware connection 
The illustrations below show typical hardware setups for 
MPDS and ISDN data connections. 
MPDS Ethernet Hardware Connection. 
For an MPDS over Ethernet session, connect a LAN cable 
between the Ethernet port of the computer and the 
Ethernet port on the Aero-HSD+ system. 
RJ-45 
Connector 

Setup of Data Equipment PC Connection   
Dec 2003 91  
5 
ISDN Hardware Connection. 
The ISDN connection is made by connecting an ISDN 
modem (or Terminal Adapter) to the computer. See the 
manufacturer’s installation guide for details on how to do 
this. Connect the modem to the Aero-HSD+ system via an 
ISDN cable. The appropriate modem driver must be 
installed on the computer. See the manufacturer’s 
installation guide for details on how to do this. 
ISDN / MPDS Hardware Connection through Router 
For an ISDN/MPDS connection through a router, connect 
a LAN cable between the Ethernet port of the computer 
and an Ethernet port on the router. Follow the setup 
guide from the router supplier. 
RJ-45 
Connector 
RJ-45 
Connector 

PC Connection Setup of Data Equipment 
92 Dec 2003  
5 
5.2.2. Setting up MPDS via Ethernet and 
PPPoE 
This chapter describes the set-up and operation of MPDS 
connections via Ethernet and PPPoE using various PPPoE 
clients. 
Windows XP with built-in PPPoE client 
Prerequisites 
The PC must have an Ethernet adapter and Windows XP 
installed and both must be operational. There must be a 
network connection between the PC and the Aero HSD+ 
system. 
Setting up the Connection 
1. From the “Start” menu select “Settings” then 
“Network Connections” and then “Create New 
Connection”.  
This brings up the “New Connection Wizard”. 
2. Click “Next”. 
3. Select “Connect to the Internet” and click “Next”. 
4. Select “Setup my connection manually” and click 
“Next”. 
5. Select “Connect using broadband connection 
requiring user name and password” and click “Next”. 
6. Type a name for the connection, e.g. ”MPDS via 
PPPoE” and click “Next”. 
7. Select “Anyone” and click “Next”. 

Setup of Data Equipment PC Connection   
Dec 2003 93  
5 
8. Type a random user name and password and click 
“Next”. 
9. Select the shortcut on desktop option. 
10. Click “Finish”. 
11. Now click the new shortcut on the desktop named 
“MPDS via PPPoE”. The Aero-HSD+ system should 
now connect to MPDS. 
Note: 
Because of the relatively long set-up time for an MPDS 
connection, the PPPoE connection may some times time 
out.  
Windows 2000 and WinPoET™ PPPoE 
client 
 (Tested under MS Windows 2000) 
The MPDS connection via Ethernet and PPPoE can be 
established using various PPPoE clients. For this example 
WinPoET client was used.  
Prerequisites  
The computer must have a working Ethernet adapter. 
Windows Dial-Up Networking (DUN) must be installed. 

PC Connection Setup of Data Equipment 
94 Dec 2003  
5 
Installation 
The WinPoET program is contained in a self extracting 
zip-file. 
1. Double click the icon, and installation begins. 
2. Click ‘OK’ and ‘Next’ a few times to accept license 
agreement and accept rebooting the computer (only 
older windows versions.) 
3. To make the first connection with WinPoET, click the 
start button, and find the new program folder 
‘iVasion’. 
4. In ‘iVasion’, press ‘WinPoET‘ and ‘WinPoET dialer’. 
5. Enter random user name and password, and click 
connect.  

Setup of Data Equipment PC Connection   
Dec 2003 95  
5 
The status field tells you how far you have reached in the 
connection process. 
The phases of a successful connection are: 
• Click Connect to start the connection process. 
• Connecting to communications device. 
• Starting authentication process. 
• Starting projection phase. 
• Authentication completed successfully 
• Connected 
After the first connection, WinPoET creates a ‘WinPoET 
Connection’ in the ‘Network and dial-up connections’ 
folder that can be used with the standard Windows DUN 
system (Automatic dialling and disconnection etc.). 

PC Connection Setup of Data Equipment 
96 Dec 2003  
5 
5.2.3. Setting up ISDN 
The Aero-HSD+ transceiver is connected to ISDN 
equipment via an ISDN cable.  
The example below shows how to setup an Internet 
connection via ISDN. 
1. Connect an ISDN modem to the ISDN interface. 
2. Connect the modem to a PC, via a PCMCIA Card. 
3. Follow the modem manufacturer’s installation 
instructions for the appropriate operating system. 
For the following example, a Lasat Unique 1280i ISDN 
modem was installed under Windows 98. 
Step 1: Install a modem 
1. From the Control Panel select Modems and add a 
modem.  
2. Let Windows detect the modem automatically. 

Setup of Data Equipment PC Connection   
Dec 2003 97  
5 
When the modem is detected, the following window 
appears. 
3. Verify that the modem is installed. 

PC Connection Setup of Data Equipment 
98 Dec 2003  
5 
Step 2: Create a Dial-up connection 
1. Open Dial-up Networking from My computer and click 
“Make new connection”. 
2. Give the connection a recognizable name e.g. ISDN 
Connection. 
3. Select the Lasat modem defined during step 1 as the 
dial up device. 
4. Enter the telephone number to the Internet Service 
Provider. Remember country code and area code if 
necessary. 

Setup of Data Equipment PC Connection   
Dec 2003 99  
5 
5. Include TCP/IP as allowed network protocol and use 
TCP/IP settings (Server assigned IP address, Server 
assigned name server addresses etc.) as 
recommended by the ISP. 
After this, the connection can be made as described in 
section 5.3.  

PC Connection Setup of Data Equipment 
100 Dec 2003  
5 
5.2.4. Setting up a Router 
For information on how to set up a router, see Chapter 3 
in the manual “AeroROUTER 700” PN# 500420. 
5.2.5. Setting up a H+ Modem Connection 
With the Aero-HSD+ modem connection, you can use any 
application supporting modem speeds at 2400 bps and a 
satellite delay of 200 ms.  
Do as follows to set up the modem: 
1. Connect the modem to the Satcom (Satcom 
connection #5 or #6). 
2. On the desktop, double click "My computer". 
3. Double-click "Dial-up networking". 
4. Double-click "Make new connection". 
5. Type a name for the connection (e.g. "2400 BPS via 
AERO-HSD+"). 
6. Select the modem to use. 
7. Click Next. 
For an outgoing call, in the phone number, the 
international prefix “00” must be replaced by “02”, to 
indicate a modem data call. 
8. Click Next. 
9. Click Finish. 

Setup of Data Equipment PC Connection   
Dec 2003 101  
5 
Advanced settings for the modem connection: 
Type the AT command relevant for your modem to set the 
corresponding parameters in Extra settings window: 
• Communication protocol: V22bis and V42bis 
• Error correction:   LAPM 
• Guard tone:     OFF (if possible) 
NOTE:  AT commands can be pre-programmed in nearly 
all modems.  Contact your modem manufacturer for 
further information. 

PC Connection Connecting to the Network 
102 Dec 2003  
5 
5.3. Connecting to the Network 
A connection can be started automatically by an 
application like Internet Explorer or Outlook Express. The 
connection can also be established manually.  
To establish the connection manually, do as follows: 
1. In windows, open Dial-Up networking and double 
click the appropriate icon.  
2. Enter username and password if necessary.  
3. Click ‘Connect’.  
Wait for the connection to be completed, indicated 
by a ‘Dial-up Networking’ icon in the task bar tray.  
The connection can be disconnected by right-clicking the 
tray icon and choosing ‘Disconnect’. 

Overview Troubleshooting   
Dec 2003 103  
6
6. Troubleshooting 
6.1. Overview 
If case of a fault situation, first check that the H+ and/or 
HSD LEDs are lit, and that the display reads “Ready”.  
Also make sure that the transmission path is not 
obstructed, e.g. by buildings if the aircraft is on the 
ground. 
The system is able to display various error codes to help 
you troubleshoot the system. The following sections 
provide an overview and a list of some of the error codes 
you may see in the display.  
If you need further assistance, please call the supplier of 
the Aero-HSD+ System. 

Troubleshooting   
104 Dec 2003  
6
6.2. Error codes 
If there is a fault, the type of fault and the fault code is 
displayed in the Full Feature Handset. Where possible 
the fault code is translated into plain text. Two types of 
fault codes are defined: 
• BITE errors 
• Cause Codes 
For a complete list of BITE error codes and Cause Codes, 
please refer to the Installation and Maintenance Manual.  
6.2.1. BITE Errors 
A BITE error is a hardware error detected by the 
automatic error detection system in the Aero-HSD+ 
system. 
The red LED on the handset indicates the presence of a 
fatal or essential BITE error.  
A fatal BITE error means that you are logged off and 
cannot log on again. 
An essential BITE error means that the functions are 
limited and one or more services are not available.  
A non-essential BITE error means that there are minor 
errors, but all services are still available. The red LED on 
the handset will not indicate this type of error. 
Please report any BITE errors to the Maintenance 
Responsible. 
When a BITE error is present, the display toggles 
between the error code and the previous display 
contents. 
The BITE error is shown in the second line of the display. 
A BITE error has a unique 4-characters BITE code. 

Error codes Troubleshooting   
Dec 2003 105  
6
You can also view any active BITE errors in the Status 
menu under Active Error. 
6.2.2. Cause Codes 
A Cause Code describes a fault detected by the Earth 
Station during a call.  
The cause codes can help you find the reason for an 
error. In most cases, errors are caused by a problem in 
the satellite network.  
The Cause Code is displayed in the handset for a few 
seconds after the call is interrupted. If possible, the code 
is translated into plain text instead of the Cause Code. A 
Cause Code is a unique 4-characters code. 
The following section shows a list of cause codes with an 
explanation of the error message.  

Troubleshooting   
106 Dec 2003  
6
6.3. List of Cause Codes 
Note:  Cause Codes should not be mistaken for BITE 
error codes. See the previous page for an explanation of 
the two kinds of error codes.  
6.3.1. Logon Cause Codes 
The following list shows the cause codes that may 
appear during logon. 
Display text
Description Guidance 
ClassReject Class rejected The GES proposes that the 
class is not supported 
GlobChanLoss
Global channel 
loss 
GlobCunavlb Global C channel 
not available at 
GES 
ManualLogRej
Manuel login 
rejected 
Manual logon is not allowed 
when logon policy is 
automatic 
NetworkFail Network Failure   
NoGesSignal No GES signal   
NoInitData No valid system 
table available 
NoSatSignal No satellite signal
Verify that there are no 
obstacles between the 
satellite and the AES antenna

List of Cause Codes Troubleshooting   
Dec 2003 107  
6
Display text
Description Guidance 
NotAuthorizd AES not 
authorized Verify that the ICAO address 
used is correct. I
f it is, contact 
the service provider to verify 
that the ICAO address is 
registered. 
OtherReason Other Reason   
OutsideCover
Outside spot 
beam coverage 
The AES is not under a spot 
beam of the specified GES 
P/R/Tunavlb  Packet data 
channel 
unavailable 
PkdtaUnavlb Packet data 
service 
unavailable 
SDUfailure SDU failure Check the current bite errors 
SpotChanLoss
Spot channel loss
TableFull Table Full   
UserLogoff User logoff   
VCC&dUnavlb
Voice not 
available at GES 
VoiceUnavlb Voice Unavailable
WrongGES GES not existing Check GES ID validity 
WrongGESid Wrong GES 
identifier 
Check GES ID validity 
WrongParam Wrong Parameter
WrongSatID Wrong Satellite 
identifier 
Check satellite ID validity 

Troubleshooting   
108 Dec 2003  
6
6.3.2. Cause Codes after Logon 
The following list shows some of the cause codes that 
may appear when the system is logged on. 
Display text Inmarsat description 
 Normal clearing 
AddrComplete Address complete 
AESabsent AES absent 
AnalogFail Analogue data equipment is not 
available 
AnalogRate Required analogue data rate is not 
supported 
Busy User busy 
CallBared Incoming calls are barred 
CallPreempt Call is pre-empted 
CallRejected Call is rejected  
CardInvalid Credit card type is not supported 
CardRejected Credit card number is rejected 
ChanAbsent Channel type is not implemented 
ContFailure Continuity failure 
DigitalFail Digital data equipment is not 
available 
DigitalRate Required digital data rate is not 
supported 
GndDestFail Destination out of service 
Handover Spot beam handover 

List of Cause Codes Troubleshooting   
Dec 2003 109  
6
Display text Inmarsat description 
InvalidAddr Invalid/incomplete address 
InvalidNumbr Invalid number format 
NetworkFail Network is out of order 
NoAnswer No user is responding 
NoChanAvail No channel is available 
NoCircuit No circuit/channel is available 
NoRoute No route to destination 
NoUnitAvail No channel unit is available 
SatDestFail Destination out of service 
ServiceType Service type is not supported 
SwitchBusy Switching equipment congestion 
UnassignedNo Unassigned number 
Unauthorized AES not authorised 
Undefined Undefined cause 
Unspecified Normal, unspecified 
User Busy User is busy 
VoiceTypeErr Voice channel type is not supported 
WrongNumber Unassigned number 

Troubleshooting   
110 Dec 2003  
6
This page is intentionally left blank 

 Appendix A - Menu Tree 
Dec 2003 111  
A
Appendix A - Menu Tree 
The next page shows an overview of the complete menu 
tree. For details on each menu, refer to the section The 
Menus on page 58. 

Appendix A - Menu Tree   
112 Dec 2003  
A
RingProfiles
QuickDial
Disclose Pos
Fax Setup
Pin Setup
Configure
Silent
Contrast
Light
Key Beep
Single Ring
Common Ring
Ring Volume
Phone Volume
ComfortNoise
Phone Book
HandsetSetup
Ring Profile
Lock System
Logon Menu
System Setup
Status
Manual Logon
Custom Logon
Auto Logon
Renew Logon
Logoff
Settings Logon Policy
H+ GES
ISDN LES
MPDS LES
1   <empty>
2   <empty>
3   <empty>
4   <empty>
TakeOfLandng
Handset #1
Handset #2
Handset #3
Handset #4
POTS #1
POTS #2
ISDN
Annunciator1
Annunciator2
Annunciator3
1    <empty>
2    <empty>
3    <empty>
4    <empty>
5    <empty>
6    <empty>
7    <empty>
8    <empty>
9    <empty>
Change Pin
Disable Pin
Enter
Pin Code
Handset Type
Known GESs
Known LESs
Init Sat
Sat #1
Sat #2
Sat #3
Sat #4
Spare #1
Spare #2
Spare #3
Spare #4
Handset #1
Handset #2
Handset #3
Handset #4
Satellite Id
Longitude
P-Channel #1
P-Channel #2
Service Provider
Pin Code
Channels
Nav Data
SDU
SW Version
LAN
Active Error
Latitude
Longitude
Altitude
Speed
Nav Source
IRS Active
AHRS Active
GPS Active
Show Detailed Nav
Show Antenna Pos
PRT
C1
C2
HSD
Heading
Pitch
Roll
Doppler Vel
Serial No.
ISN
ICAO
Main
Handset 1
Handset 2
Handset 3
Handset 4
NormalUsrPin
SuperUserPin
ServPrvdrPin
Menu Tree

 Glossary 
Dec 2003 113  
Glossary 
ACARS Aircraft Communication Addressing & Reporting 
System 
AFIS Automatic Flight Information Service 
AHRS Attitude and Heading Reference System 
AORE Atlantic Ocean Region East 
AORW Atlantic Ocean Region West 
ATM Air Traffic Management 
baud Modulation speed in a modem (baud ≤ bit/s) 
bit binary digit 
bit/s bits per second (baud ≤ bit/s) 
BITE Build In Test Equipment 
C-channel A channel which provides a bidirectional 
communications channel between ground and 
air. C-channels are typically used for voice 
communications. 
CM Configuration Module 
CMU Communications Management Unit 
CNS Communication Navigation Surveillance 

Glossary   
114 Dec 2003  
COM Contraction Of Communication 
DUN Dial Up Network 
FAX Facsimile And Telefax 
FMS Flight Management System 
GES Ground Earth Station 
GPS Global Positioning System 
H+ An Inmarsat aeronautic data and voice service 
HGA High Gain Antenna 
HPA High Power Amplifier 
HSD High Speed Data 
HSU High Speed Unit 
ICAO International Civil Aviation Organization 
ID Identification 
IDD International Direct Dialling 
IMN Inmarsat Mobile Number 
Inmarsat International Maritime Satellite Organisation 
IOR Indian Ocean Region 
IP Internet Protocol 

 Glossary 
Dec 2003 115  
IRS Inertial Reference System 
ISDN Integrated Services Digital Network 
ISN Inmarsat Serial Number 
ISP Inmarsat Service Provider 
LAN Local Area Network 
LCD Liquid Crystal Display 
LED Light Emitting Diode  
LES Land Earth Station 
MES Mobile Earth Station 
Modem Modulate Demodulate 
MPDS Mobile Packet Data Service 
MSN Multiple Subscriber Number 
NCS Network Co-ordination Station 
PC Personal Computer 
P-channel A channel which provides a uni-directional 
dedicated communications channel from a 
Ground Earth Station (GES) to all aircrafts. Data 
packets are broadcast over this channel and 
addressed to a specific aircraft. 
PIN Personal Identification Number 

Glossary   
116 Dec 2003  
POR Pacific Ocean Region 
POTS Plain Old Telephony System 
PPPoE Point-to-Point Protocol over Ethernet 
PRT The total system communications channel 
including the P-channel, R-channel and T-
channel 
R-channel   A channel which provides a uni-directional 
dedicated communications channel from aircraft 
to a GES. Access to this channel is contention 
mode, with the timing signal (for the 
transmission slots) being provided by the P-
Channel. 
RF Radio Frequency 
SCPC Single Carrier per Channel 
SDM System Definition Manual 
SDU Satellite Data Unit 
SLCV Field in the Cause codes 
(Standard/Location/Class/Value) 
STE Secure Telephone Equipment 
STU Secure Telephone Unit 
SW Software 

 Glossary 
Dec 2003 117  
Swift64 An Inmarsat aeronautic High Speed Data 
service 
TA Terminal Adapter 
T-channel A channel which provides a uni-directional 
dedicated communications channel from aircraft 
to a GES. T-Channels are used to convey 
longer messages without the risk of conflict 
that arises on the R-Channel. T-Channels are 
allocated by a GES following a request received 
over the R-Channel. 
TCP/IP Transmission Control Protocol/Internet Protocol 
TNID Terrestrial Network ID  
UDI Unrestricted Digital Information 
USB Universal Serial Bus 
WAN Wide Area Network 
Webcam Web Camera 
WLAN Wireless Local Area Network 

Glossary   
118 Dec 2003  
This page is intentionally left blank 

 Index 
Dec 2003 119  
Index 
2nd functions....................... 28 
3.1 kHz audio ............... 12, 14 
56 kbit/s ............................. 12 
DATA................................ 14 
64 kbit/s ....................... 12, 89 
UDI.................................. 14 
Abbreviations ................... 113 
Active error......................... 88 
AHRS active ........................ 86 
Alpha mode ........................ 30 
Alpha-Numeric buttons....... 29 
Altitude............................... 86 
Antenna position................ 87 
Auxiliary Cradle .................. 20 
Auxiliary Handset ............... 20 
BITE error codes............... 104 
Booting............................... 37 
Call 
Conference...................... 47 
From 2.4 GHz Cordless 
phone........................... 54 
From auxiliary handset.... 48 
From Full Feature handset43 
From phone book............ 44 
From POTS handset......... 48 
From Sigma7 phone ......... 53 
Internal........................... 45 
Quick dial......................... 44 
To the terminal................ 57 
Using ISDN ...................... 55 
Call transfer 
Auxiliary handset............. 52 
Full Feature handset....... 46 
Caps toggle ........................29 
Cause codes.....................105 
List of.............................106 
CDM ....................................17 
Change pin code.................79 
Channels 
signal strength ................86 
ComfortNoise......................64 
Commission ........................13 
Components of Aero-HSD+.17 
Conference call ...................47 
Configuration......................80 
Contrast .............................62 
Data....................................12 
Detailed navigation.............87 
Dial-Up networking ...........102 
Disable pin code .................79 
Disclose position.................75 
Display symbols ..................24 
Documentation 
Related ..............................9 
Doppler velocity ..................87 
Email...................................89 
Error 
View active ......................88 
Error codes .......................104 
BITE ...............................104 
Cause codes..................105 
List of.............................106 
Fault 
View active ......................88 
Fax......................................12 
3.1 kHz audio...................56 

Index   
120 Dec 2003  
H+ ...................................55 
HSD .................................56 
ISDN ................................56 
Fax setup ...........................75 
Features of Aero-HSD+.......16 
File transfer........................89 
Full Feature Cradle .............20 
Full Feature Handset....20, 21 
Function buttons ................25 
Geo-stationary ...................11 
GES.....................................12 
List of known...................82 
List of preferred...............70 
Glossary ...........................113 
GPS active ..........................86 
H+ ......................................11 
Handset type......................82 
HandsetSetup ....................60 
Heading..............................87 
HPA.....................................19 
ICAO address .....................87 
Inmarsat.............................11 
Internal calls.......................45 
International access codes.57 
Internet Explorer..............102 
IP/LAN ................................89 
IRS active ...........................86 
ISDN ...................................89 
Hardware setup ..............91 
Phone call........................55 
Setup of connection.........96 
ISN .....................................87 
Key beep............................63 
Lattitude.............................86 
LCD.....................................22 
LEDs ...................................23 
LES.....................................12 
List of known .................. 83 
List of preferred, ISDN .... 71 
List of preferred, MPDS ... 72 
Light in handset................. 62 
Lock System....................... 65 
Logoff................................. 67 
Logon................................. 66 
Automatic........................ 67 
Custom ........................... 67 
Manual............................ 67 
Policy............................... 70 
Renew............................. 67 
Settings .......................... 68 
Longitude........................... 86 
Manuals 
Other ................................ 9 
Memory 
Auxiliary handset ............ 49 
Menu 
Accessing ........................ 41 
Entering selected............ 41 
Exiting............................. 41 
Overview....................... 111 
Scrolling through............. 41 
Shortcuts ........................ 41 
Tree .............................. 111 
Modem 
H+ setup....................... 100 
MPDS...................... 12, 14, 89 
Hardware setup.............. 90 
Setup using Ethernet and 
PPPoE .......................... 92 
Windows 2000 and PPPoE93 
Windows XP and PPPoE.. 92 
Navigation 
Data ................................ 86 
Show detailed................. 87 

 Index 
Dec 2003 121  
Source ............................. 86 
NCS.................................... 11 
Normal User ................. 39, 41 
Outlook Express............... 102 
Packet Data Channel.......... 14 
Phone book........................ 58 
Delete entry .................... 59 
Dial from.......................... 59 
Edit entry ........................ 59 
Insert new entry ............. 59 
Making a call.................... 44 
Phone volume .................... 64 
Pin codes 
Changing......................... 79 
Types .............................. 39 
Pin setup............................ 79 
Pitch ................................... 87 
POTS phone ....................... 48 
Prefix.................................. 43 
Quick dial............................ 78 
Delete entry .................... 78 
Edit entry ........................ 78 
Making a call.................... 44 
Recalling a stored number 
Auxiliary handset............. 51 
Redial 
Auxiliary handset............. 52 
Full Feature handset....... 44 
Ring profile 
Defining........................... 76 
Selecting ......................... 65 
Ring tone 
All handsets .................... 63 
Broadcast call.................. 63 
Current handset.............. 63 
Direct call......................... 63 
Ring volume ........................63 
Ringmode 
Defining ...........................76 
Selecting..........................65 
Roll......................................87 
Router 
Hardware setup...............91 
Setup.............................100 
Satellites.............................11 
List of...............................83 
SDU.....................................19 
Serial number ..................87 
Service Provider..................41 
Services ..............................14 
Signal strength ...................86 
Silent function.....................62 
Software version ................88 
Applicable ..........................8 
Special characters...............29 
Speech..........................12, 14 
Speed .................................86 
Spot-beams ........................11 
Status.................................84 
Storing a phone number 
Auxiliary handset.............49 
Super User....................39, 41 
SW version .........................88 
Swift64 ...............................11 
System components ...........17 
System setup......................73 
Transferring a call 
Auxiliary handset.............52 
Full Feature handset........46 
Troubleshooting................103 
Voice ...................................12 
Web browsing ....................89