Toto USA TEC1DS Wireless Faucet Controller User Manual TES33 TES34 0800721 indd
Toto USA, Inc. Wireless Faucet Controller TES33 TES34 0800721 indd
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® August 2008 Instruction Manual Notice to the installer Please give this manual to the customer after installation WI-TOUCH™ Wireless Faucet Controller Maintenance ..................12-18 ® TOTO U.S.A., Inc 1155 Southern Road, Morrow, GA 30260 (888) 295-8134 Fax: 800-699-4889 www.totousa.com Thank you for choosing TOTO products. Before you begin the installation, please read through this manual thoroughly in order to better understand the product and its functioning. Warranty information is included in this manual, please keep it in a secure place Troubleshooting.............19-21 Specifications......................22 Warranty .............................23 How to Use Maintenance Before Use..........................7-9 How to Use..........................10 How to Adjust......................11 Trouble Shooting Important Safeguards.........3-5 Model Numbers and Components...................6 Getting Started TEC1DS Important Safeguards (For your safety, please follow the instructions below.) 1) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. • Reorient or locate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Toto could void the user's authority to operate the equipment. DECLARATION OF CONFORMITY We Toto USA 5351 E. Jurupa St. Ontario, CA 91761 (909) 974-5678 declare under our sole responsibility that the product Wi-Touch Wireless Faucet Controller, Model TEC1DS complies with Part 15 of the FCC Rule. Operation is subject to the following conditions: 1) This devices may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation. Do not allow the hot water temperature to exceed 140° F (60° C) or scalding may occur. Do Not Under 140° F (60° C) Do not modify or alter this product in any way. Failure to follow instructions may result in personal injury and/or property damage. Do not use near medical equipment or devices which may be interfered with by the signal produced by this product. This product produces a signal utilizing 294MHz band, under 500µV/m. Keep Dry Do Not Disassemble Do Not Touch Compulsory Getting Started Getting Started 2) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: Warning Do not install this product in rooms that are subject to high humidity, such as a bathroom containing a shower. Electric shock and/or failure of the product may occur. Do not disassemble, modify, or attempt to repair this product yourself. Electric shock or fire may result. A burn may result from contact with the hot water solenoid valve due to high temperature of water. Wear protective clothing. HOT Scalding! Use a thermometer or similar method to check water temperature before using. Water temp should not exceed 140° F (60° C) or scalding may occur. Caution Caution Do not allow the product to freeze or become wet. Do not install outdoors. Property damage may result. Warranty does not cover damage to the product due to freezing. It is suggested that, after using the hot water, the faucet should be returned to cold before turning off. This is to prevent the next person from scalding themselves on hot water left in the pipes. Getting Started Before cleaning the filter, make sure the hot water valve is closed and the solenoid valve has cooled. Otherwise scalding may occur. Getting Started Always use fresh batteries in unit. Do not mix new and old batteries or use batteries of different brands together. Damage to the product may result from battery leakage. Open Close Do Not Compulsory It is important to check for leaks and loose pipe connections at least once every two years. Repair any leaks and tighten any loose fittings, or property damage may occur. Firm! Keep the batteries in a safe place, beyond the reach of children. If ingested, contact a physician immediately. If the product will not be used for an extended period of time (such as during a vacation), please turn off the faucet directly to ensure that water will not be wasted and that property damage will not occur. Tight! Do Not Do not allow any part of the product to be dropped or forcefully struck. The operation of the product may be affected resulting in fire, electrical shock, or property damage. Do not install product on a weak or easily damaged surface. Improperly secured items may damage may damage surfaces if they come loose. Installation on wallpaper or similar wall treatments may result in tearing. Once the adhesive film has been used it cannot be removed and reused. Use a new piece after cleaning surface. Battery Do not install the remote control where it can be tripped over. It is most commonly installed on the toe plate just under the cabinet. Close Compulsory So cold! If the remote control is installed on a plastic vinyl chloride surface, use the adhesive base strips to secure it in place. In order not to damage the floor or cabinet surface while replacing the batteries in the remote control, use gentle pressure and move slowly to remove it. Adhesive Base Strips Slowly Before Use Model Number and Components TEC1DS#GY: WI-TOUCH™ Wireless Faucet Controller Check the Shut-off valve Controller Open the shut-off valve Battery Case Pg. 17 Check both the cold and hot shut off valves. Open Check the Batteries Connector Pg. 11 Controller Battery Case Hot-Side Solenoid Valve Filter Ball Nut Check the Connector Filter Pg. 12 Accessories Check the connectors. Controller Check that the cords of the solenoid valves are firmly connected to the controller. Remote Control Pg. 8 - 9 Adhesive Base Strips (4 Pieces) Your parts may be different depending on the model Check that the battery case is completely inserted in the controller. How to Use Getting Started Manual Switch Cold-Side Solenoid Valve Be Careful Connector Make sure that none of the cords touch the hot side solenoid valve or any metal that is heated. Cords may melt and cause product to malfunction Installation of the Remote Control 1. Install the battery in the remote control. Peel-off paper on the Adhesive Packing Be Careful Adhesive Base Strips Do not install the remote control or the controller on a metal surface, such as stainless steel. Product may malfunction if the signal is reflected or hindered. Likewise, it may not do well in a kitchen with numerous stainless steel appliances. Do not cover the remote control or the controller with metal such as aluminum foil. Metal will reflect the signal, causing the product to malfunction. How to Use Make sure the remote control is secure and in a safe place before using. If it falls or is kicked, it may be damaged. It should not be installed where it might become a trip hazard. If the remote control is to be installed on a plastic vinyl chloride surface, use the adhesive strips as a base to secure it. This should prevent discoloration of the surrounding material. The bottom of the next page has a diagram showing the placement of the strips. Do not install the remote control in front of any air vents or heaters. 3. Expose the adhesive packing on the back of the remote by peeling off the protective paper. 3 1/4” (83mm) 4. Firmly press the adhesive packing of the remote control against the adhesive base strips. Remote Control Recommended locations of the remote control How to Use Test the signal before you decide upon a permanent location for the product. Make sure it will work properly. The remote control should be within 3 feet (1 meter) of the controller. Operate with your knee Attach it to the door just above the knee. Heated Vent Counter Surface Operate with your waist Door Surface Do not use near an electric converter or transformer. It may malfunction. Close proximity to a TV or radio may cause this product to malfunction. 2. Adhere 2 adhesive base strips at the installation location. Set the distance between them to 3 1/4” (83mm). See bottom of page. Toe Plate Operate with your toe Floor Operate with your foot Location for the Adhesive Base Strips Use this template to gauge the spacing for the adhesive base strips. 3 1/4” (83 mm) How to Adjust How to Use Turning the Water On and Off Change Timer Setting (If both faucet and dish washer share same supply line ) 2. Push the remote control. (tread) 8Hr Setting Manual Switch Water then flows out. Use the handle of the faucet to adjust the flow rate and temperature. Twice 3. Push the remote control again. (tread) Tread How to Use Remote Control 10 Min. Setting Water stops flowing. Please adjust the flow rate and temperature of the faucet in advance. If the product will not be used for an extended period (such as a vacation), turn off the faucet. The water will automatically stop in about 10 minutes if you leave it running. This setting can be changed to 8 hours if you have a dishwasher attached. (See page 11) Use the remote control gently. Kicking it or hitting it forcefully may damage it. Battery longevity is dependant on the frequency of usage of the product. Once To change back to 10 minutes, repeat the steps above. When the timer setting is changed to 10 minutes, the water will flow out once from the spout. 1. Open the faucet to a position where water can flow out. 2. Stop the water flow with the remote control. The solenoid valves are closed. 3. Hold down the manual switch of the controller for 20 seconds. When water starts flowing out, keep pushing the switch for another 20 seconds. When the timer setting is changed to 8 hours, water will flow out twice from the spout. Installing a Secondary Remote Control How to Use 1. Open the faucet and leave it in the open position. When a secondary remote control is installed elsewhere in the kitchen, you can turn the water on and off from there. The ID code of this remote control must be synchronized with the controller so that the system can recognize the new remote control. Manual Switch Keep pushing the manual switch of the controller, then push the new remote control. Keep Pushing PUSH By doing this, the ID code of the remote control is synchronized. 10 New Remote Control 11 Maintenance In order to take full advantage of the product and keep it functioning in good condition, a regular maintenance schedule should be followed. Cleaning the Filter Check for leaks (twice a year) IM Check for leaks PO RT AN Loosen 1. Close the hot and cold shut-off valves. 2. Open the faucet and push the remote control in order to relieve pressure. Ball Nut Filter 3. Loosen the ball nuts under each solenoid valve until they disengage from the shut-off valves. Close Shut-off valve Filter Brush 4. Remove the filters and clean them with a soft brush. No Leakage! Look for stains on the floor under the pipes. A leaking pipe can cause serious damage to your property. If a leak is present, close the shut-off valve. If the leak continues, shut off your water main. Request plumbing service. Avoid using product until the leak is fixed. Check the loose fittings (twice a year) Maintenance 5. Replace the filters and tighten the ball nuts. Check for loose fittings 6. Open the shut-off valves and check for leaks. With time, fittings can become loose. Make sure to check and tighten any loose fittings. Cleaning the Remote Control Use a soft, clean, damp cloth (not wet) to remove any dirt or stains on the remote. If necessary, use a diluted neutral household detergent in water. Wring out cloth. Cloth should be damp but not wet. No Looseness! Maintenance Solenoid Valve Please inspect the following to ensure safe and continued use. Do not use any of the following agents as they will damage the remote: Acidic detergent, chloride bleach, alkaline detergent solutions like thinner, benzene cleanser, abrasive powder, detergent with coarse particles, nylon scrubber, brush 12 13 How to replace the battery The remote control uses one CR2032 lithium battery. It is recommended that you replace the battery in the remote control unit at least once a year. If, however, the remote control is being used excessively, the battery may need to be changed more frequently. Tap once Nothing If the battery is dead, there is a chance that the valve will respond if the remote is tapped three times. It is recommended that you replace the battery before it dies in order to continue using the product uninterrupted. Tap again Nothing Tap a third time If the battery dies, the solenoid valve will remain as it is - closed or open, as the case may be. In either case, the water should be turned off manually with the faucet handle. Maintenance Water begins to flow Information The battery that normally ships with this product has been used to test the product. It may or may not last a full year. It is recommended that it be replaced with a fresh battery before it dies. Batteries are not covered under warranty. 14 Turn Slowly Remote Control Screws 1. Hold the remote control firmly with two hands, then turn on one side to un-stick it. 2. Remove the four screws on the back of the remote control. 3. Remove the battery cover. Insert a flat screwdriver into the notch and lift the cover. Notch Battery Cover Battery (CR2032) How to remove the battery 4. Take out the used battery and replace it with a new one (CR2032). It is easier to pick it out with your finger tip by holding it upwards. Be careful not to lose any parts when they are removed. Pay attention to the polarity of the battery and replace it correctly. You should use only model CR2032 battery. How to install the battery Follow local regulations for the disposal of the old battery. 5. Replace all four screws to ensure a water tight seal. Maintenance Replace the battery in the remote control 6. Re-stick remote control back in place. (See pg. 16) Be careful that water does not enter the remote control. All four screws should be installed. Otherwise, water may enter the remote control. 15 How to replace the batteries 1. Remove the screw from the bottom of the controller. If the adhesive packing on the back of the remote control is dirty, use a damp (not wet) cloth to clean it. Allow packing to dry out before resticking the remote control. 2. Pull out the battery case. 3. Take out the used batteries and replace them with a new ones. Be careful not to lose any parts while replacing the batteries. Dust may reduce the adhesive force, so it should be cleared off. Adhesion Packing Do not clean the remote control directly with water. Pay attention to the polarity of the batteries and insert them correctly. Alkaline Batteries (Size AA x 4) Controller Battery Case Replace the batteries in the controller Follow local regulations for the disposal of the old batteries. The remote control uses 4 “AA” Alkaline Batteries. It is recommended that you replace the batteries in the controller at least once a year. If, however, the controller is being used excessively, the batteries may need to be changed more frequently. Maintenance Tap once If the battery is dead there is a chance that the valve will respond if the remote is tapped two times. Water will flow for 5 seconds, then stop. It is recommended that you replace the battery before it dies, in order to continue using the product uninterrupted. Tap again On for 5 seconds 16 Then Off Do not mix old and new or different types of batteries. 4. Replace the battery case and secure it with the screw. Screw Be careful that water does not enter the controller. Maintenance Clean the adhesive packing Information It is recommended that batteries be replaced with fresh batteries before they die. Batteries are not covered under warranty. If the battery dies, the solenoid valve will remain as it is - closed or open, as the case may be. In either case, the water should be turned off manually with the faucet handle. 17 Troubleshooting How to stop the water in case of an emergency In case of no battery power If a leak occurs from the solenoid valve to the faucet, turn off the shut-off valves. If there is a leak elsewhere, shut-off the main valve. Close the shut-off valves at the cold and hot sides. Shut-off valve (both at the cold and hot sides) CLOSE Push the manual switch under the controller. Manual Switch If this cannot stop the water flow, close the main valve. This operation will open the cold-side solenoid valve, so that cold water will flow out. While there is no battery power you may continue to use the faucet by turning it off and on with its handle. After the batteries are replaced, the faucet will return to normal operation. The manual switch must be pushed within 90 minutes of the power failure. Otherwise you will have to wait until the batteries are replaced. When there is no battery power, the remote control cannot be used. In this period, only cold water can be used. Main Valve If the remote control battery is used up Manual Switch Push the manual switch under the controller. Trouble Shooting This operation will open the cold/hot-side solenoid valve and water will flow out. Push it again to stop the water flow. After the solenoid valves are open, you can use the faucet as a regular manually operated one. If you use the manual switch, the automatic shut-off of water is also disabled. Trouble Shooting Shut-off valve For information on how to replace the remote control battery, please refer to pg. 15 18 19 No water flows Water keeps flowing Trouble Shooting 20 Inspection Solution Problem Inspection Is the shut-off valve open enough? Before Requesting Service Problem Before Requesting Service Solution Is the faucet open? Open the faucet. Page 10 Is the shut-off valve open enough? Open the shut-off valve. Page 7 Is the filter blocked? Clean the filter. Page 12 Have the batteries been inserted? Insert the batteries. Has the battery been inserted in the remote control? Insert the battery. Has the connector been firmly connected? Secure the connector. Has the water main been shut off? Wait until it is turned back on. Is the remote control or the controller installed on metal surface? Install them on non-metal surface. Page 15, 17 Water flow Is the filter blocked is too If a hot water heater is used, is it set small to an appropriate output? Only hot water Page 14 Page 7 Page 8 - 9 Is there an obstacle between the remote control and the controller? Relocate the controller, the remote, or the obstacle. Page 8 - 9 Is there interference from a converter or other electrical equipment? Keep appropriate distance from it. Page 8 - 9 Are the batteries of the remote control or the controller dead? Replace the battery(s) Is the remote control or the controller installed on stainless steel surface? Install them on non-metallic surface. Page 8 - 9 Is there an obstacle between the remote control and the controller, such as an iron or stainless dish washer? Relocate the controller, the remote, or the obstacle. Page 8 - 9 Is there interference from a converter or other electrical equipment? Keep appropriate distance from it. Page 8 - 9 Page 14, 16 If water still keeps flowing despite these inspections, turn off the shut-off valves. Only cold water Solution Solution Adjust flow rate. Page 7 Clean the filter. Page 12 Set it to an appropriate output. Is the cold-side shut-off valve open enough? Adjust flow rate. Page 7 Is the cold-side filter blocked? Clean the filter. Page 12 Is enough hot water supplied from the hot water heater? Confirm the temperature setting and operation. Is the cold-side shut-off valve open enough? Adjust flow rate. Page 7 Is the hot-side filter blocked? Clean the filter. Page 12 Are the cold/hot-side shut-off valves open enough? Adjust flow rate. Page 7 Temperature cannot be Is enough hot water supplied by the properly hot water heater? adjusted Is the filter blocked? Confirm the temperature setting and operation. Clean the filter. Page 12 If you do not know the location of your shut-off valves or the main valve, contact your installer or a qualified plumber. Note Caution for using the product The coating of the remote control may be peeled off due to abrasion depending on how you use it. This will not affect the performance of the product. Trouble Shooting The following problems and their diagnosis can be performed by the owner of the faucet without voiding the warranty. If you are unsuccessful you can request service from the installer, distributor or TOTO Technical Support. 21 Specifications Type Battery Type Power Supply DC 6V (Alkaline Size AA x 4) Battery Duration: 1 Year (Condition: 100 times/day) Power for Remote Control DC 3V (Lithium Battery CR2032 x 1) Battery Duration: 1 Year (Condition: 100 times/day) Item Number Controller: 551001 Remote Control: 9E3014 Cord Length Solenoid Valve: 1 3/4 ft. (570mm) Pressure of Water Supply Min. (Flowing) 20 psi. (0.14MPa) Max. (Flowing) 108 psi. (0.75MPa) Water Quality Water that meets National/Primary drinking water regulation. Humidity Range Less than 90% RH Distance 3 ft. (1m) between remote and controller Frequency (Remote) 294MHz under 500µV/m Max. Temperature of Hot Water 185°F (85°C) (But it should be under 140°F (60°C) for the sake of safety) 34° - 104°F (1 - 40°C) (It cannot be used in a freezing region) Ambient Temperature Trouble Shooting 22 Adapting to the Main Water 1/2” NPSM (Solenoids) 3/8” CF x 1/2” WPSF adapters (2) 3/8” CM x 1/2” WPSF adapters (2) Usage Residential Use TOTO U.S.A., INC. ONE YEAR LIMITED WARRANTY 1. TOTO warrants its TEC1DS (“Product”) to be free from defects in materials and workmanship during normal use when properly installed and serviced, for a period of ONE (1) year from date of purchase. This limited warranty is extended only to the ORIGINAL PURCHASER of the Product and is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product. This warranty applies only to TOTO Product purchased and installed in United States, Canada and Mexico. 2. TOTO’s obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO’s option, of the Product or parts found to be defective in normal use, provided that such Product was properly installed, used and serviced in accordance with instructions. TOTO reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. TOTO will not charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for the cost of removal, return and/or reinstallation of the Product. 3. This warranty does not apply to the following items: a. Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc. b. Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or maintenance of the Product. c. Damage or loss resulting from sediments or foreign matter contained in a water system. d. Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous environment, or improper removal, repair or modification of the Product. e. Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which the Product is not specified to tolerate. f. Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over time due to use, cleaning practices or water or atmospheric conditions. 4. In order for this limited warranty to be valid, TOTO must receive the completed attached warranty registration card and your proof of purchase within 30 days of the original purchase date. 5. If the Product is used or installed outside of North America, TOTO warrants the Product to be free from defects in materials and workmanship during normal use for one (1) year from the date of installation of the Product, and all other terms of this warranty shall be applicable except the duration of the warranty 6. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE. 7. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO service facility together with proof of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO distributor or products service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (888) 295-8134. If, because of the size of the Product or nature of the defect, the Product cannot be returned to TOTO, receipt by TOTO of written notice of the defect together with proof of purchase (original sales receipt) shall constitute delivery. In such case, TOTO may choose to repair the Product at the purchaser’s location or pay to transport the Product to a service facility. THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU. 23 23
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