Transact Campus VR4101X008 Vending Card Reader User Manual VR4100 InstallGuide

Blackboard Inc. Vending Card Reader VR4100 InstallGuide

Installation Manual

Vending Reader VR4100Installation Guide
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) Thisdevice may not cause harmful interference, and (2) this device must accept any interference received, includinginterference that may cause undesired operation. Part 15.21: Changes or modifications not expressly approved by the party responsible for compliance could void the user’sauthority to operate the equipment.NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to thisequipment. Such modifications could void the user’s authority to operate the equipment.This equipment complies with the FCC radiation exposure limits set forth for an uncontrolled environment. End users mustfollow the specific operating instructions for satisfying RF exposure compliance. The antenna(s) used for this transmitter mustbe installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating inconjunction with any other antenna or transmitter.This Class B digital apparatus complies with Canadian ICES-003Cet appareill numérique de la classes B est conform à la norme NMB-003 du Canada
CONTENTSPRINTED O CTOBER 19, 2010 I1VENDING READER VR4100 INSTALLATION GUIDE1 Overview4 Reader Installation7 Reader Configuration7 Front Panel (Touch Screen & Service Card) Configuration8 RS-232 Configuration9 Web Service Configuration10 Setup12 Monitor14 Audit15 Admin17 Reader Test18 Reader Audit20 Reader Factory Default Settings21 Reader Specifications
FIGURESPRINTED O CTOBER 19, 2010 IIFigure 1: What’s included ..........................................................................................1Figure 2: Setup Overview ..........................................................................................3Figure 3: Vending Reader Face and Mounting Dimensions ......................................5Figure 4: Multi-Drop Bus (MDB) Connections ...........................................................6Figure 5: Configuration Screen..................................................................................7Figure 6: Web Service Login Window .......................................................................9Figure 7: Web Service Main Menu Options...............................................................9Figure 8: Setup Menu Options Window...................................................................10Figure 9: Setup Network Options Window...............................................................10Figure 10: Setup Reader Options Window ................................................................11Figure 11: Monitor Menu Options..............................................................................12Figure 12: Log Detail .................................................................................................12Figure 13: Network Status .........................................................................................13Figure 14: System Status ..........................................................................................13Figure 15: Status (reader status) ...............................................................................14Figure 16: Reader Audit Window...............................................................................14Figure 17: Admin Options Window ............................................................................15Figure 18: VR4100 Configuration Flowchart .............................................................16Figure 19: Audit Totals Main Screen..........................................................................18Figure 20: Cumulative Totals Screen.........................................................................18Figure 21: Interval Totals Screen...............................................................................19
VENDING READER VR4100 INSTALLATION GUIDEDOCUMENT 1277 REV 02PRINTED O CTOBER 19, 2010 1VENDING READER VR4100 INSTALLATION GUIDEOVERVIEWThe Blackboard VR4100 Vending Reader supports both swipe and contactless card technology. The vending reader allows MDB vending machines to be used with Blackboard Transaction System (BbTS), and uses an ethernet connection to communicate to the host server. Communication of host downloads and reader transactions use a maintained Transport Layer Security (TLS) Secure Communication Channel to meet PCI Compliance.The VR4100 Vending Reader can be used in any vending machine that complies with the National Automated Merchandising Association Multi-Drop Bus (NAMA MDB) interface specification. Many vending machines manufactured today support this interface.A specially encoded service card is required to configure the VR4100 reader. Service cards are ordered separately.Figure 1: What’s includedCAT5 Cable (25’)Hardware KitMDB Y-CableNuts, Washers, Wires ties & StandoffsVR4100Reader
OVERVIEWPRINTED O CTOBER 19, 2010 2READER FEATURES• The reader works with a Microsoft Windows based Transaction System• Configuration accessible via front panel (Touch Screen), CONFIG port or Web Service• Stores up to 2500 off-line transactions• Allows mixed card and cash vends (if supported by machine controller software)• Interfaces to all NAMA MDB compliant vending machines• Mounts easily in bill acceptor or comparable sized opening• Reduces interference problems with limited size inside machine• Two simple connections: machine controller/coin mechanism and network• Volume can be set to off, quiet or loud• Front panel (Touch Screen) and Web Service access can be disabled for added security• All IP communications encrypted and authenticated for data security• Tracks cash sales (if supported by machine controller software)• Displays balance, account warnings, and other messages following vend• Wireless 802.11b/g with WPA2 security (AES-CCMP encryption, PSK authentication)For specifications, see: Reader Specifications (Page: 21).OBJECTIVESAfter reading this guide you can:• Install the vending reader • Configure the vending reader• Test the vending reader • Reset reader factory defaults
VENDING READER VR4100 INSTALLATION GUIDEDOCUMENT 1277 REV 02PRINTED O CTOBER 19, 2010 3SETUP OVERVIEWFigure 2: Setup Overview1. Configure the reader in BbTS.See: the Transaction System Administration Guide2. Reader Installation (page 1-4).3. Reader Configuration (page 1-7).4. Reader Test (page 1-17).
READER INSTALLATIONPRINTED O CTOBER 19, 2010 4READER INSTALLATIONAll wiring should be completed by a trained electronic technician.To install the reader1Power down the vending machine.Refer to the vending machine operation manual.2Prepare a 3.3" x 4.2" cut-out (slightly larger allows reader to fit easily), and then drill four 3/16" holes for mounting studs in the center locations of the slots. See: the Vending Reader Face and Mounting Dimensions (page 1-5).If replacing an existing bill acceptor, remove the bill acceptor.If installing in a pre-cut opening, remove the filler plate.3Slide the face of the reader through the opening from the inside of the machine.If using a mounting plate, slide it over the face of the reader from the outside of the machine.4Install four flat washers and four nuts or threaded standoffs onto the threaded studs to secure the reader.If installing in a non-conductive panel in the vending machine (such as a plastic front panel), a customer supplied ground wire should be connected from one of the mounting studs to a grounded metal part inside the machine.Data cables are susceptible to electrical noise that can corrupt data. Avoid routing cables near electrical equipment, including fluorescent lights, compressors, and motors.
VENDING READER VR4100 INSTALLATION GUIDEDOCUMENT 1277 REV 02PRINTED O CTOBER 19, 2010 5Figure 3: Vending Reader Face and Mounting DimensionsCONNECT THE READER CABLES5Connect the single connector end of the supplied MDB 'Y' cable (p/n 055-800-132) to the MDB connector on the back of the VR4100 reader.6Disconnect the coin mechanism MDB connector from the machine controller; note the connection location.7Connect the double connector end of the supplied MDB 'Y' cable to a.) the coin mechanism MDB connector, and b.) the machine controller MDB connector. A 16' MDB extension cable (VE/MDBDPCE16) is available from Blackboard if the supplied 30" cable is not long enough.8Connect one end of the supplied CAT5 network cable into the reader:Ethernet connection (10/100Base-T): 'NET' portThe network cable is a CAT5 patch cable with RJ45 connectors on each end.3.10”2”4.6”.250” DIAMETER SLOT2 PLACES.200” DIAMETER SLOT2 PLACES4.23”5.20”3.33”3.70”
READER INSTALLATIONPRINTED O CTOBER 19, 2010 69Route the network cable from the VR4100 out the back of the vending machine.Typically this should be routed across the door hinge along a cable bundle that already crosses the door hinge. Use wire ties to hold all wires away from any mechanically moving parts such as hinges, the coin return lever linkage, door latch, etc.STOP! DO NOT connect the other end of the network cable to the wall plate until reader configuration is complete.10 Power up the vending machine.This powers up the reader.Figure 4: Multi-Drop Bus (MDB) ConnectionsMDB ‘Y’ cableMDB connector123ConfigurationPort10/100Network ConnectionMDBConnection4
VENDING READER VR4100 INSTALLATION GUIDEDOCUMENT 1277 REV 02PRINTED O CTOBER 19, 2010 7READER CONFIGURATIONThe VR4100 requires an IP address and Host IP address to communicate with BbTS. If using DHCP, the reader does not need to be configured. Configure the VR4100 reader using one of three communication modes:•Front Panel (Touch Screen & Service Card) Configuration (page 1-7)•RS-232 Configuration (page 1-8)•Web Service Configuration (page 1-9)Front Panel (Touch Screen & Service Card) ConfigurationTo configure the reader using Front Panel Configuration1Swipe or tap the specially encoded service card.Figure 5: Configuration Screen2Set the configuration parameters using the front panel display. See: the VR4100 Configuration Flowchart (page 1-16).
READER CONFIGURATIONPRINTED O CTOBER 19, 2010 8RS-232 ConfigurationTo configure the reader using RS-2321Open a terminal program (RS-232).2Establish the following connection settings:115200 baud rate1 stopno parityno flow control For RS-232 config port pinouts, see: RS-232 Config Port Pinout (page 1-8).3Login using the default password: IPrdr4U.The password is case sensitive.4Type config, and then press Enter at the reader menu.5Set the configuration parameters.See: the VR4100 Configuration Flowchart (page 1-16).Table 1-1: RS-232 Config Port PinoutVR4100 (RJ12) PC Serial PortDB9 Connector SignalPin 1 Pin 5 GroundPin 3 Pin 3 Receive (RX)Pin 4 Pin 2 Transmit (TX)
VENDING READER VR4100 INSTALLATION GUIDEDOCUMENT 1277 REV 02PRINTED O CTOBER 19, 2010 9Web Service ConfigurationThe web server is a secure server that requires Hypertext Transfer Protocol Secure (HTTPS) connections. When connecting to the web server, in the address bar, replace HTTP:// with HTTPS:// before entering the IP address.To configure the reader using web service1Connect the VR4100 Reader to the network.2Open a web browser, and then enter the reader’s IP address in the address bar.Press Enter.The web server has a self-signed certificate that is not a trusted CA Root certificate. This causes the browser to report a certificate error, click continue to this website.Figure 6: Web Service Login Window3Login using the default password: IPrdr4U.The password is case sensitive.Figure 7: Web Service Main Menu Options
READER CONFIGURATIONPRINTED O CTOBER 19, 2010 104Choose one of the following menu options:Setup (Page: 10)Monitor (Page: 12)Audit (Page: 14)Admin (Page: 15)SetupFigure 8: Setup Menu Options Window5Choose to:Setup Network (Page: 10).Setup Reader (Page: 11).SETUP NETWORKFigure 9: Setup Network Options Window
VENDING READER VR4100 INSTALLATION GUIDEDOCUMENT 1277 REV 02PRINTED O CTOBER 19, 2010 116For a wired network, choose Network Wired.For a wireless network, choose Network Wireless.Before configuring the reader (wired or wireless mode), ensure that the VR4100 reader is NOT connected via a CAT5 network port such as a switch.7Enter the Network Information.IP AddressSubnet MaskGateway8For wireless setup, enter Wireless Configuration.SSID (the name of the wireless local area network)Passphrase (must match the wireless access point Passphrase)9Enter the Server Configuration information.10 Click Apply, and then reboot the reader.SETUP READERFigure 10: Setup Reader Options Window11 Configure the Reader Setup Options, and then click Apply.
READER CONFIGURATIONPRINTED O CTOBER 19, 2010 12MonitorFigure 11: Monitor Menu Options12 Choose to view:Log Detail (Page: 12)Network Status (Page: 13)System Status (Page: 13)Status (reader status) (Page: 14)Figure 12: Log Detail
VENDING READER VR4100 INSTALLATION GUIDEDOCUMENT 1277 REV 02PRINTED O CTOBER 19, 2010 13Figure 13: Network StatusFigure 14: System Status
READER CONFIGURATIONPRINTED O CTOBER 19, 2010 14Figure 15: Status (reader status)AuditFigure 16: Reader Audit Window
READER CONFIGURATIONPRINTED O CTOBER 19, 2010 15AdminFigure 17: Admin Options Window13 Choose to:RebootReinit Device (clears the reader’s memory)Erase Trans. (erase transactions)Change PasswordCAUTION!: After a Reinit of the VR4100 Reader with the intention of configuring as wireless after reboot, ensure that a CAT5 cable is NOT connected to the network.
READER CONFIGURATIONPRINTED O CTOBER 19, 2010 16Figure 18: VR4100 Configuration FlowchartDHCP EnabledscreenDHCP DisabledscreenHost/Media/Web/Video/CommentscreenBbTSVerifyBack Light/Contrast/Volume screenscreens12
READER TESTPRINTED O CTOBER 19, 2010 17READER TESTTo test the reader1After configuring the reader, connect the other end of the CAT5 network cable into a 10/100 Base-T network jack.If 'Out of Service 100' displays, see the vending machine manufacturer for configuring the machine to support MDB card readers, or to configure the machine to send cash audit messages to the card reader.1Swipe or tap a card, and then press CANCEL.Verify the reader returns to the idle display (Please Swipe or tap xxxxxxxxx Card).2Insert coins, and then press the coin return lever on the vending machine.Verify the reader returns to the idle display.3Insert money (coins or bills), and then select a product that costs less than the amount inserted.Verify the reader displays the proper amount and returns to the idle display.4Insert money (coins or bills), and then select a product that costs the exact amount inserted.Verify the reader displays the proper amount and returns to the idle display.5Swipe or tap a card, and then select a product that costs less than the maximum credit amount set in BbTS.Verify the reader displays the proper amount and returns to the idle display.6Swipe or tap a card, and then select a product that costs exactly the maximum credit amount set in BbTS.Verify the reader displays the proper amount and returns to the idle display.7In BbTS, verify the test transactions posted properly for each test case.
READER AUDITPRINTED O CTOBER 19, 2010 18READER AUDITReader Audits are implemented at cash collections for reporting collections to the Transaction System. The Audit is initiated with a Manager Card swipe or tap. The Manager Card provides management and reporting capabilities on specific remote unattended reader devices. To add a Manager Card, see: the Transaction System Administration Guide. The reader displays Audit messages at a slow rate for manually recording, about 10 seconds per message. Once the entire message cycle is complete, the reader reports the date, manager, and amount of cash transactions to Transaction System and resets interval totals to zero. Amounts are reported on the Net Sales By Location Report.A Manager Card must be swiped to initialize audit counts.To view audit totals1Swipe the Manager Card.2Click Audit Totals.Figure 19: Audit Totals Main Screen3Click Cancel to exit, or Next to view the next screen.Figure 20: Cumulative Totals Screen
READER AUDITPRINTED O CTOBER 19, 2010 194Click to Cancel, Clear or Done to exit.Figure 21: Interval Totals ScreenTable 1-2: VR4100 Reader Status MessagesOut of Srvc 001 Complete configuration not received by the TS host. Check reader setup and resend download.Out of Srvc 002 Off-line transaction storage is full. Bring the reader on-line.Out of Srvc 100 Complete configuration not received from vending machine Controller. Power cycle vending machine. Verify Controller supports MDB reader.Out of Srvc 999 Hardware error. Return reader to Blackboard for service.Reader Disabled Controller disabled or the machine is out of product.Card Use Disabled Reader is off-line and off-line transactions are disabled.Please Swipe or tapxxxxxxxx cardReader is ready for use. (xxxxxxxx is the configured TS card name).
READER FACTORY DEFAULT SETTINGSPRINTED O CTOBER 19, 2010 20READER FACTORY DEFAULT SETTINGSResetting the reader’s default settings restores the original password. This is established by connecting to the reader’s CONFIG port, or via web server.To restore factory default settings using the reader’s CONFIG port1Connect a computer to the reader’s CONFIG port, and then unplug the MDB cable from the reader.Disconnecting the MDB cable powers down the reader.2Reconnect the MDB cable, and immediately type a minimum of five ASCII x characters.Typing ‘xxxxx’ within 3 seconds of the reader boot process will reset to the default settings.Press the ‘x’ key multiple times, or if the Keyboard Auto-repeat is enabled, hold it down to accommodate this device’s longer boot time.To restore factory default settings via web server1Open a web browser, and then log into the reader.See: Web Service Configuration (Page: 9).2Choose Admin, and then Reinit Device.CAUTION!: After a Reinit of the VR4100 Reader with the intention of configuring as wireless after reboot, ensure that a CAT5 cable is NOT connected to the network.
READER SPECIFICATIONSPRINTED O CTOBER 19, 2010 21READER SPECIFICATIONSThis device contains two integrated lithium batteries (BR2032). There is a risk of fire if the battery is replaced with an incorrect type. Proper disposal of a used battery is essential.Physical Size: Dimensions: 3.7” W x 5.2” H x 2.1” DWeight: 0.72 lbsInput Power: 24-34VDC 500mA maxOperating: Temperature: 0 - 60+ degrees CelsiusRelative Humidity: 0 - 95%, non-condensingAltitude: 0 - 10,000 feetNon-Operating: Temperature: -20 to 70+ degrees CelsiusRelative Humidity: 0 - 95%, non-condensingAltitude: 0 - 35,000 feet

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