Trimble 96420 PDA User Manual Trimble Field Inspector Software User Guide

Trimble Navigation Ltd PDA Trimble Field Inspector Software User Guide

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Users Manual 2

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Date Submitted2012-02-02 00:00:00
Date Available2012-02-02 00:00:00
Creation Date2012-01-12 15:02:18
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Document Lastmod2012-01-20 14:41:39
Document TitleTrimble Field Inspector Software User Guide
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Document Author: Technical Publications, Trimble Navigation Limited

8.
Follow the steps in the Setup wizard. If the connection settings are not
automatically downloaded from the Internet, you must enter them using the
connection details supplied by your ISP or network administrator.
Note – You cannot change the account name later.
9.
Tap Finish.
10. Tap OK to download mail immediately.
Tip – To receive TerraSync data files by email, edit the settings for the email account you
have set up. To do this, tap Menu and then select Options. In the Accounts tab, tap the
e-mail account you want to use to receive TerraSync files. The Email Setup wizard appears.
Tap Next until you reach the last page of the wizard. From the Message download limit
drop-down list, select Entire message.
When you connect the handheld to the email server, new messages are downloaded to
the Messaging folder, messages in the Outbox folder are sent, and messages that have
been deleted on the email server are removed from the Messaging folder.
Messages received directly from an email server are linked to the email server rather
than an office computer. When you delete a message on the handheld, it is also deleted
from the email server the next time you connect the handheld to the email server.
You can work online or offline. When working online, you read and respond to
messages while connected to the email server. Messages are sent as soon as you tap
Send , which saves space on the handheld.
When working offline, you can disconnect from the email server after you download
new message headers or partial messages and then decide which messages to
download completely. The next time you connect, Messaging downloads the complete
messages you have marked for retrieval and sends any messages that you have written.
Voice calls
Use the TNJ32 handheld to make and receive phone calls. You can enter a number to dial
using the keypad, or select a number from your Contacts list.
To make a phone call:
1.
Make sure that a SIM card is installed. See Installing and removing the SIM card,
page 26.
2.
Make sure that the phone is turned on. See Turning on and turning off the
integrated radios, page 49.
1.
On the Home screen, do one of the following:
–
Tap
/ Phone.
–
Tap the Phone item, and then tap the Phone item again.
Juno Series Handhelds User Guide
41
2.
On the Phone screen which appears, do one of
the following::
–
Use the keypad to dial a phone number and
then tap Talk.
–
Tap
to hide the keypad and select an
option from the list of previously dialled
numbers.
Alternatively, tap the left softkey, tap the required
contact and then tap Call.
Note – When you make or receive a voice call, the screen
automatically locks, and the touch screen cannot be used
unless you use the Unlock (left) softkey or Call End (right)
softkey.
To answer a phone call, press the Start call button or the left softkey.
Note – When you answer a voice call, the screen is blank.
To end a phone call, press the End call button or the right softkey.
Phone settings
Note – You must have a SIM card in the handheld to access and change the phone settings.
You can change the ring type, ring tone, and keypad sound. If required, you can also set
a PIN for the SIM card, or change the type of network or the name of the network you
want to connect to.
1.
2.
42
To access Phone Settings, do one of the following:
–
Tap the modem status icon on the title bar of the Home screen and then tap
Settings.
–
Tap
/ Settings / Personal / Phone.
Do any of the following:
–
Select the Sounds tab to set the required ring type, ring tone, and keypad
sound.
–
Select the Security tab to set a PIN, change the PIN, or set the handheld to
require a PIN to be entered every time the phone is used. For more
information on setting a PIN, see Setting a PIN on the TNJ32 handheld, page
50.
–
Select the GSM/UMTS tab to select a particular type of network to connect
to. By default, GSM/UMTS is selected and the phone will connect to either
that is available. Alternatively you can specifically select GSM or UMTS
from the drop-down menu.
–
Select the Network tab to view which network you are connected to or
manually select a desired network.
Juno Series Handhelds User Guide
Text messaging
Use the phone functionality on the TNJ32 handheld to send and receive text
messages.
1.
Make sure that a SIM card is installed. See Installing and removing the SIM card,
page 26.
2.
Make sure that the phone is turned on. See Turning on and turning off the
integrated radios, page 49.
3.
Do one of the following:
•
To send a text message:
•
a.
On the Home screen, select the Text item (this shows Text Messages: x
unread, or No New messages). Alternatively, tap / Text
b.
Tap
c.
To enter a contact number, make sure that the cursor is flashing in the To
field and then do one of the following:
–
Use the keyboard to enter a phone number.
–
Select Menu / Add Recipient to select a
number from your Contacts.
d.
Tap in the message area (the cursor will
flash) and then enter the text using the
keyboard.
e.
Tap
/ New.
to send the message.
To access your text message folders.
a.
On the Home screen, select the Text item
(this may show Text Messages: x unread, or
No New messages) and then tap again.
b.
Click the Inbox drop-down arrow.
c.
Click the required folder to view messages in
that folder.
Juno Series Handhelds User Guide
43
Connecting to an office computer
Connect the Juno series handheld to an office computer to transfer information,
settings, and files from one device to the other, or to install software onto the handheld.
You can connect the handheld to a computer using the USB cable or a Bluetooth
wireless link.
CAUTION – When using the USB port at the bottom of the handheld, make sure that it is
kept dry. Water damage may cause the USB connection to fail and the handheld will not
connect to the office computer.
To protect your data, Trimble recommends that you regularly copy important data to
an office computer.
Connection management software
To install software onto a Windows embedded handheld, or to copy files between the
handheld and a computer, you must connect the device to an office computer. If the
computer is running:
•
the Windows 7 or Windows Vista® operating system, use the Windows Mobile
Device Center to manage the connection.
•
the Windows® XP or 2000 operating system, use ActiveSync technology to
manage the connection.
Note – You must install the Windows Mobile Device Center or ActiveSync technology onto
the computer before you connect the handheld.
This connection management software also enables you to synchronize office
applications on an office computer with the handheld.
CAUTION – The available space on the handheld is small compared to an office computer.
To avoid accidentally synchronizing the handheld with a large amount of data on the
office computer, Trimble recommends that you either connect to the handheld without
forming a partnership, or that you limit the information types and amount of data that
is synchronized.
CAUTION – Synchronizing data is designed to keep the same data on both the office
computer and the handheld. Exercise care when resynchronizing applications after
deleting data from one computer, as resynchronizing will delete the same information
from the other computer.
For more information see one of the following:
44
•
Managing the connection using the Windows Mobile Device Center, page 45
•
Managing the connection using ActiveSync technology, page 46.
Juno Series Handhelds User Guide
Installing the Windows Mobile Device Center
The Windows 7 and Windows Vista operating systems include a basic connectivity
driver for Windows embedded handhelds. This driver allows you to transfer files from
the handheld to an office computer.
To install software onto a Windows embedded handheld, you must install Windows
Mobile Device Center onto an office computer.
To download the latest version from the Microsoft website, go to
www.microsoft.com/windowsmobile/devicecenter.mspx.
Installing ActiveSync technology
To download the latest version from the Microsoft website, go to
www.microsoft.com/windowsmobile/activesync/default.mspx.
Connecting the handheld to a computer
To connect the Juno series handheld to a computer:
1.
Make sure that the handheld and the computer are switched on.
2.
Make sure you have installed the appropriate connection management software
onto the computer (see Connection management software, page 44).
3.
To form a connection, do one of the following:
–
–
Use a USB connection:
a.
Connect the USB data cable to the USB port on the handheld.
b.
Connect the other end of the USB data cable to a USB port on the
computer.
Use the handheld's integrated Bluetooth radio to establish a wireless serial
link to a Bluetooth-enabled computer. For more information, see
Connecting to an office computer using Bluetooth wireless technology,
page 67.
When the handheld and the computer are connected, you can manage the
connection through a window that appears on the office computer. See one of
the following:
–
Managing the connection using the Windows Mobile Device Center,
page 45
–
Managing the connection using ActiveSync technology, page 46
Managing the connection using the Windows Mobile Device Center
1.
Connect the handheld to the computer (see page 45).
2.
If the Autoplay window appears, close the window.
3.
The Windows Mobile Device Center window displays the message Connected:
Juno Series Handhelds User Guide
45
Note – If the connection is not made automatically, check that the connection is enabled in
the Windows Mobile Device Center software and on the handheld. For more information,
see Troubleshooting, page 84.
4.
Do one of the following:
–
To synchronize files and data between the handheld and a computer, click
Set up your device and then follow the instructions on screen.
–
To transfer data between the handheld and the computer without
synchronizing the devices, click Connect without setting up your device.
5.
To transfer files between the computer and the handheld, click File Management.
A Windows Explorer-type window appears, displaying files stored on the
handheld. Copy and paste files to other locations on the computer, or from the
computer to the handheld.
6.
To install software onto the handheld, see Installing software onto the handheld,
page 47.
7.
To uninstall software from the handheld, click Programs and Services and then
click Add/Remove Programs.
Tip – If the Add/Remove Programs option does not appear below Programs and Services,
click More. The Add/Remove Programs option appears.
For more information, refer to the Windows Mobile Device Center Help.
Tip – If the GPS Pathfinder Office software is installed on the office computer, you can
configure the Connection Manager utility in the GPS Pathfinder Office software to
automatically detect when you connect a Juno series handheld to the computer. This
enables you to automatically transfer data from the TerraSync software, differentially
correct the data, and then export it to a GIS. For more information, refer to the GPS
Pathfinder Office Software Help.
Managing the connection using ActiveSync technology
1.
Connect the handheld to the computer (see page 45). The Synchronization Setup
Wizard appears:
Note – If the connection is not made automatically, check that the connection is enabled in
the ActiveSync technology and on the handheld. For more information, see
Troubleshooting, page 84.
2.
3.
46
Do one of the following:
–
To synchronize files and data between the handheld and a computer, click
Next and then follow the instructions in the Synchronization Setup Wizard.
–
To transfer data between the handheld and the computer without
synchronizing the devices, click Cancel to close the wizard.
The Microsoft ActiveSync window displays the message Connected:
Juno Series Handhelds User Guide
4.
To transfer files between the computer and the handheld, click Explore. A
Windows Explorer-type window appears, displaying files stored on the
handheld. Copy and paste files to other locations on the computer, or from the
computer to the handheld.
5.
To install software onto the handheld, see Installing software onto the handheld,
page 47.
6.
To uninstall software from the handheld, select Add/Remove Programs from the
Tools menu. Clear the check box beside the program you want to remove and
then click OK.
For more information, refer to the ActiveSync Help.
Tip – If the GPS Pathfinder Office software is installed on the office computer, you can
configure the Connection Manager utility in the GPS Pathfinder Office software to
automatically detect when you connect a Juno series handheld to the computer. This
enables you to automatically transfer data from the TerraSync software, differentially
correct the data, and then export it to a GIS. For more information, refer to the GPS
Pathfinder Office Software Help.
Installing software onto the handheld
Before you begin, refer to the installation instructions provided with the software.
Some software installations are specifically designed to run on a Windows Embedded
Handheld. To install software on a Windows Embedded Handheld:
1.
Connect the handheld to a computer (see page 45).
2.
Copy the installation files to a folder on the handheld.
3.
Browse to the folder on the handheld. Tap and hold the installation setup file
and then select Run.
4.
If prompted after installation, perform a soft reset of the handheld (see page 22).
To install software that is provided on a CD, or as an installation setup that runs on an
office computer:
1.
Connect the handheld to a computer (see page 45).
2.
If the software is provided on a CD, insert the software CD into the office
computer.
3.
Run the installation setup.
4.
If prompted, select the install option for a Windows embedded handheld. Once
the software is installed on the computer, it is automatically transferred to the
handheld.
Note – If a memory card is inserted in the handheld, the card appears as an installation
location option. Trimble recommends that you install software to the handheld’s storage
memory, not to a memory card. If you install software to a card and then remove the card
from the handheld, the software will not be available for use.
5.
If prompted after installation, perform a soft reset of the handheld (see page 22).
Juno Series Handhelds User Guide
47
Using the integrated radios to connect to other devices
The Juno series handheld includes an integrated Wi-Fi radio and an integrated
Bluetooth radio, and provides a number of options for connecting to networks and
other devices. In addition, the TNJ32 handheld includes an integrated GSM/UMTS for
sending and receiving data, and supports voice calls and text messaging.
To use Wi-Fi, the Bluetooth radio, or the GSM/UMTS, you need to turn it on (see
Turning on and turning off the integrated radios below).
Using a data connection from your local cellular provider, the TNJ32 handheld’s
integrated GSM/UMTS can be used to connect to the Internet to receive real-time
corrections from a VRS™ network, send and receive messages (including email, SMS, or
instant messages), or to send and receive files and other data to and from the office
directly in the field.
You can also use the handheld’s integrated Wi-Fi radio to connect to the Internet or a
corporate network using a connection to a Wi-Fi access point (also known as
“hotspots”).
Alternatively, you can use Bluetooth wireless technology to connect to the Internet
using a cellular phone. You can also connect directly to other Bluetooth-enabled
devices such as a GeoBeacon receiver, a laser rangefinder, or a barcode scanner, that
are within range (typically within 5 m to 10 m of the handheld).
This section describes how to enable the radios, and the main connectivity options
available. Use the table below to identify the wireless connection type you want to
make and then follow the steps provided.
Connection method
TNJ32 GSM/UMTS
To...
Connect to a cellular network
Wi-Fi
Connect to a Wi-Fi access point
Bluetooth wireless
technology
Connect to another Bluetooth-enabled device
(paired and non-paired connections)
page 52
page 54
page 55
Connect to a Bluetooth-enabled phone for Internet
access
page 61
Connect to a Bluetooth-enabled serial device
page 66
page 67
Connect to an office computer to use ActiveSync
technology
Beam files to or from another device
Wi-Fi or Bluetooth
wireless technology, or
TNJ32 GSM/UMTS
See...
Access a corporate network through your Internet
connection
page 70
page 70
Deactivating the wireless radios
Note – If you are unsure about whether the Juno series handheld radios are approved for
use in your country, check with your Trimble reseller.
48
Juno Series Handhelds User Guide
Use the Radio Activation Manager software to deactivate the integrated Wi-Fi and/or
Bluetooth radio, or to reactivate the radios if they have been deactivated. The Radio
Activation Manager software runs on an office computer.
The latest copy of the software is available for download from the Trimble website. Go
to www.trimble.com/support.shtml, click the link for your receiver type (TNJ31, or
TNJ32), click Downloads, click Juno series and then click Radio Activation Manager.
Turning on and turning off the integrated radios
You can use the Wireless Manager application to turn on and turn off the Juno series
handheld’s Wi-Fi or Bluetooth radios, or the TNJ32 handheld’s GSM/UMTS (see Using
the Wireless Manager, below).
You can also turn on or turn off the Bluetooth radio from within the Bluetooth
application (see Turning on and turning off the Bluetooth radio from within the
Bluetooth application, page 51).
To make the Juno series handheld visible to other Bluetooth-enabled devices and
enable them to connect, see page 52.
Using the Wireless Manager
You can use the Wireless Manager application to turn on and turn off the Juno series
handheld’s Wi-Fi radio and/or Bluetooth radio, and the TNJ32 handheld’s GSM/UMTS.
You can turn on and turn off any of the radios at the same time, or control each
individually.
To open the Wireless Manager, do one of the following:
•
Tap the title bar, tap any of the radio icons and then tap Wireless Manager.
•
Tap
/ Settings / Connections / Wireless Manager.
Turn on the Wi-Fi radio and/or Bluetooth radio to be able to connect to other devices
or networks.
Turn on the TNJ32 handheld’s phone functionality to be able to send and receive text
messages, and make and receive voice calls.
Turn off the Wi-Fi radio, Bluetooth radio, and/or phone ( TNJ32 handheld only) to
prevent the handheld from sending or receiving wireless signals.
Tip – To conserve power, turn off the radios when not in use.
Juno Series Handhelds User Guide
49
To turn on or turn off the radios using the Wireless Manager
1.
Open the Wireless Manager (see above).
2.
Do one of the following:
Note – The Phone option applies only to the TNJ32
handheld.
–
Tap All at the top of the screen to turn on the
radios, or to turn off all the radios if they are
already on.
–
Tap Wi-Fi, Bluetooth , or Phone to turn on
the radio that you want to use, or to turn off
the radio if it is already on.
The status fields below the Wi-Fi button, the Bluetooth button, and the Phone
button change from Off when the radios are turned on and show the current
state of the radio. The Wi-Fi status field shows Connecting or Available, the
Bluetooth status field shows On or Visible, and the Phone status field shows On
or the name of the cellular network that you are connected to.
3.
Tap
to exit the Wireless Manager.
After you turn on the Wi-Fi radio, the Wi-Fi icon
appears in the title bar to indicate
that the Wi-Fi radio is enabled. A second icon appears if a Wi-Fi network is
detected, and a Notification for the detected network may appear in the left softkey.
Configuring phone settings (TNJ32 handheld only)
You can help to keep data secure by configuring your SIM card with a PIN (personal
identification number). You will need to enter the PIN each time you want to use the
phone.
Most SIM cards are preset with a PIN that is assigned by your wireless service provider.
You will need to enter this PIN first.
Setting a PIN on the TNJ32 handheld
To set a PIN, the phone must already be turned on.
50
1.
Open the Wireless Manager (see above).
2.
Tap Menu / Phone Settings / Security.
Juno Series Handhelds User Guide
3.
To configure the phone to always require a PIN,
select Require PIN when phone is used.
4.
Enter the preset PIN assigned by your wireless
service provider.
5.
Tap OK.
To change a PIN:
1.
Tap Change PIN.
2.
Enter the current PIN and then tap Enter.
3.
Enter a new PIN and then tap Enter.
Turning on and turning off the Bluetooth radio from within the Bluetooth
application
1.
Tap
/ Settings / Bluetooth.
2.
Tap the Mode tab.
3.
Select the Turn on Bluetooth check box to turn on
the radio, or clear this check box to turn off the
radio.
4.
Tap OK.
Note – If the integrated Bluetooth radio is deactivated, the
message Problem with Bluetooth hardware may appear
when you try to turn on the Bluetooth radio or discover
devices.
Juno Series Handhelds User Guide
51
Making the handheld visible (discoverable) to other Bluetooth devices
To allow other Bluetooth-enabled devices to connect to the Juno series handheld, or if
the handheld will not connect to or pair with another device you are attempting to
connect to, you must make the handheld visible (this is sometimes referred to as
“discoverable”).
To make the handheld visible to other devices:
1.
Tap
/ Settings / Bluetooth.
2.
Tap the Mode tab.
3.
Select the Turn on Bluetooth check box, if it is not already selected. This enables
the integrated Bluetooth radio.
4.
Select the Make this device visible to other devices check box.
5.
Tap OK.
Connecting to a cellular network from the modem (TNJ32 only)
Use the TNJ32 handheld’s GSM/UMTS to connect to a cellular network and access
the Internet or a company network. Use this type of connection to access a
background map server, or for Internet and email access.
To connect to a cellular network, you must:
1.
Configure the connection to the network.
2.
Connect to the cellular network.
Before you begin the steps below, Trimble recommends that you:
•
make sure that a SIM card is inserted in the handheld. See Installing and
removing the SIM card, page 26.
•
confirm that the modem can access the Internet directly. If necessary, contact
your service provicer and confirm whether you must enter a user name,
password, and domain details when connecting.
•
make sure that you have the correct APN (Access Point Name) from your
cellular provider.
Step 1: Configure the connection
To set up an automatic configuration:
52
1.
Tap
/ Settings / Connections / Wireless Manager. If the Phone is Off, tap
Phone to turn it on. Close the Wireless Manager.
2.
Tap
3.
On the Connections screen, on the Tasks tab, tap Automatically configure
connection.
/ Settings / Connections / Connections.
Juno Series Handhelds User Guide
The device holds a database of the most common cellular providers and the
correct connection settings. The handheld will attempt to identify the SIM
vendor.
4.
If the SIM vendor is recognised correctly, tap Next to continue. The connection
settings are set up automatically. The process takes about 30 seconds.
If the SIM is not automatically detected, or the vendor settings are not known
you will need to set up the configuration manually. Go to To set up a manual
configuration: below.
To set up a manual configuration:
1.
Tap
/ Settings / Connections / Wireless Manager. If the Phone is Off, tap Phone
to turn it on.
2.
Tap
3.
Under Tasks, tap Add a new modem connection.
4.
Enter a name for the connection, for example My Connection.
5.
In the Select a modem field, select Cellular Line and then tap Next.
6.
Enter the APN provided by your cellular provider (check with your provider first
for correct settings, some providers have multiple APN settings).
7.
Tap Next.
8.
Enter a username password and domain if required (check with your provider,
these are often not required). If not required, leave these fields empty.
9.
Tap Finished .
/ Settings / Connections / Connections.
Step 2: Connect to the cellular network:
1.
Tap
/ Settings / Connections / Wireless Manager. If the Phone is Off, tap Phone
to turn it on. Close the Wireless Manager.
2.
Tap
3.
Under Tasks, tap Manage existing connections. The configured connections are
listed.
4.
Tap and hold the connection that you want to use. Tap Connect from the pop-up
menu.
/ Settings / Connections / Connections.
The task bar shows the “connecting” icon, for example . When the
connection is open/established, the task bar shows the “connected” icon, for
example . The icons shown depend on the network—see Network and
modem status indicators, page 29 for full details.
Once connected, open an application, for example, Internet Explorer, to test the
connection. Some applications automatically launch the connection when you start
the application, if a current connection is not already established.
Juno Series Handhelds User Guide
53
Connecting to a Wi-Fi access point
To connect to a Wi-Fi access point, you must:
1.
Set up the Wi-Fi connection
2.
Connect to the Wi-Fi network or access point.
Note – If you have installed a personal certificate on the handheld, you do not need to set
up the wireless connection manually as described in Step 1. To connect to the network or
access point go to Step 2: Connecting to the network or access point.
Step 1: Setting up the Wi-Fi connection
1.
Make sure that the Juno series handheld’s Wi-Fi radio is enabled (see page 49).
2.
Tap
3.
Tap Menu and then select Wi-Fi Settings.
/ Settings / Connections / Wireless Manager.
Any networks that you have already configured
are displayed in the list of preferred networks.
4.
To add a new network, tap Add New. To change
the settings for an existing network, tap the
network.
5.
Enter the name of the network and other
connection details and then tap Next.
6.
Do one of the following
–
To use authentication, select the
authentication method from the
Authentication list.
–
To use data encryption, select an encryption method from the Data
Encryption list.
–
To automatically use a network key, select the check box for The key is
automatically provided. Otherwise, enter the Network key and the Key index.
7.
Tap Next.
8.
For increased security, select the Use IEEE 802.1x network access control check
box and then configure additional authentication information.
9.
Tap Finish .
Step 2: Connecting to the network or access point
1.
Disconnect the USB data cable, as the handheld prioritizes a USB connection
over a Wi-Fi connection.
2.
Bring the handheld within range of the network or access point.
When a Wi-Fi connection is detected, the access point icon
appears on the
title bar, and a notification message appears on the left softkey.
54
Juno Series Handhelds User Guide
If the access point icon or the notification does not appear, use the Wireless
Manager to turn off and then turn back on the Wi-Fi radio. When the Wi-Fi
radio is turned on, any networks or access points within range are detected and
the icon and notification appear.
3.
Tap the access point icon on the title bar, or tap Notification, or press the left
softkey.
A popup message shows the available networks.
4.
Select the network you want to connect to and then tap OK or press he left
softkey.
5.
Select The Internet (or work via a VPN) or Work and then tap Connect or press
the left softkey.
6.
If a Network Log On screen appears, enter your user name, password, and
domain information and then tap OK on the left softkey.
When the handheld is connected to the network or access point, the Wi-Fi
connected icon
appears in the title bar.
7.
Start using the program you want to use, for example Windows Explorer Mobile
or Internet Explorer.
Note – To disconnect from the network or an access point at any time, turn off the
handheld’s wireless radio. To do this, tap title bar, tap the Connectivity icon
on the pulldown list, select Wireless Manager and then tap the Wi-Fi button.
To delete a Wi-Fi connection, tap and hold the connection in the Wireless tab of the Wi-Fi
Settings screen and then select Remove Settings.
Connecting to a Bluetooth-enabled device
The Juno series handheld has an integrated Bluetooth radio that you can use to
establish a wireless connection to other Bluetooth devices that are within range.
Using a Bluetooth connection, you can communicate with devices such as cellular
phones, office computers, other handhelds, and Bluetooth-enabled laser rangefinders
and barcode scanners. You can also communicate with peripheral devices that use
Bluetooth adaptors instead of serial or USB connections.
The Juno series handheld can act as a Bluetooth client device. The concept of client
devices is explained in detail below.
Juno Series Handhelds User Guide
55
Connecting to a Bluetooth device as a client
You can use the Juno series handheld as a client device, which uses services offered by
Bluetooth host devices that are within range. In general the host device provides
information to the client device, but in some cases the client initiates the connection
and also provides information to the host device.
The services used by a Juno series handheld when connecting as a Bluetooth client are:
Service
Description
Dialup Networking Connects the handheld to a cellular phone or modem for dial-up
network or Internet access.
(DUN)
Personal Area
Networking (PAN)
Connects to Bluetooth network access points or phones that support the
Personal Area Network/Network Access (PAN) profile.
Serial Port
Emulates an RS-232 serial (COM) port on the handheld.
ActiveSync
Enables an ActiveSync connection to a computer.
Input Device (HID)
Connects the handheld to a physical input device, such as a keyboard.
Wireless Stereo
Connects to Bluetooth A2DP (Advanced Audio Distribution Profile)
headphones.
A client can connect to a number of different services provided by different hosts. The
number of active connections at any one time affects the speed of the connections.
Figure 1.4 shows the handheld connected to different types of host devices using
Bluetooth wireless technology.
Figure 1.4
56
Juno series handheld Bluetooth client connections
Juno Series Handhelds User Guide
In Figure 1.4, the dashed arrows indicate the client device—that is, the Juno series
handheld—connecting to host devices. The Bluetooth profile (or service) used for the
connection is shown between the arrows, for example, the DUN service is used for a
connection to a cell phone, and the Serial Port service is used for a serial connection
to a barcode scanner or laser rangefinder.
The solid arrows indicate the flow of information between devices. For example, when
the Juno series handheld connects as a client to:
•
a cellphone, the handheld uses the DUN or PAN host service provided by the
phone to access the Internet and background map data.
•
a laptop computer or office computer, the devices use the ActiveSync service to
exchange information to and from either device.
•
Bluetooth headphones, the handheld uses the Wireless Stereo host service
provided by the headphones to play audio files and system sounds.
Setting up a Bluetooth connection
To use another Bluetooth-enabled device with the Juno series handheld, you must
form a Bluetooth connection between the two devices, during which you select the
type of service to use for the connection. This defines how the devices will
communicate with each other.
After forming the Bluetooth connection between the devices you may need to
configure settings for the connection such as the COM port for the field software to
use, or the number for the phone to dial. You must then connect to the other device
using the appropriate software application.
To connect the Juno series handheld to another Bluetooth-enabled device, you can use
either a paired connection or a non-paired connection.
Note – If you are connecting to a phone, skip this section and go to Connecting to a
Bluetooth-enabled phone for Internet access on page 61, where the pairing step is
described as part of the procedure for connecting to a phone.
Trimble recommends using a paired connection, if pairing is supported by the other
device, as a paired connection creates a more secure connection and makes
reconnecting to the device easier. For more information, see Pairing with a Bluetoothenabled device below.
Some devices do not support paired connections. Use a non-paired connection if the
device does not have a keyboard, and if you know that the device does not
automatically exchange a pre-programmed passkey during pairing. For more
information, see Setting up a connection to a non-paired device, page 59.
To connect the Juno series handheld to the other device, do one of the following:
•
Pair with a Bluetooth-enabled device (see below)
•
Set up a connection to a non-paired device (see page 59)
Juno Series Handhelds User Guide
57
Pairing with a Bluetooth-enabled device
Pairing the handheld with another Bluetooth-enabled device creates a permanent
security bond between the devices, which helps to exchange information securely
between the devices. The paired relationship is established when two devices create
and exchange a link key. Once the relationship is established, the handheld and the
other Bluetooth device only need to have their Bluetooth radios turned on to exchange
information; they do not need to be visible to other devices.
To pair with a Bluetooth device:
1.
Make sure that the handheld and the Bluetooth device you want to pair with are
within five meters of each other, and that the Bluetooth radio in each device is
turned on.
2.
On the Juno series handheld, tap
3.
In the Devices tab, tap Add new device. The
handheld searches for other Bluetooth devices
and displays them in the list.
/ Settings / Bluetooth.
If the device you are trying to connect is not
displayed in the list, ensure that the device is on
and within range and then tap Refresh to search
for devices again.
4.
Tap the name of the device you want to pair with
and then tap Next on the right softkey.
5.
In the Passcode field, enter a passcode of between
1 and 16 characters. If you are connecting to:
–
a device with a keypad, enter a passcode of
your choice.
–
a device without a keypad, but you know that the device has a
pre-programmed passcode that will be exchanged, enter that passcode on
the Juno series handheld
Note – Trimble recommends that you enter only numbers, as some devices do not support
passcodes that include letters.
6.
Tap Next.
7.
When prompted, enter the same passcode on the other device.
8.
On the handheld, tap the name of other device. The Partnership Settings screen
appears.
9.
If required, change the name of the device in the Display Name field.
10. Select the service(s) you want to use with this device. For example, if you are
connecting to:
–
58
a Bluetooth-enabled phone to connect to the Internet and receive real-time
corrections or download background maps, select Dialup Networking
(DUN).
Juno Series Handhelds User Guide
–
a serial device, such as a GeoBeacon receiver or a laser rangefinder, select
Serial Port.
–
a computer to access ActiveSync technology (or WMDC), select
ActiveSync.
Note – Only ActiveSync shows on the Windows embedded handheld. Select ActiveSync
even if you use the WMDC on the desktop computer.
Note – For more information on the types of devices that the Juno series handheld can
connect to, and the supported Bluetooth services, see Connecting to a Bluetooth device as
a client, page 56.
11. Tap Save.
12. Tap OK to close the Bluetooth application.
13. Tap
to close the Settings screen.
You have now created a partnership between the Juno series handheld and the other
Bluetooth-enabled device so that they can communicate. To start using the
connection, you must complete the configuration steps for that type of connection and
then connect to the device. For more information, see:
•
Connecting to a Bluetooth-enabled phone for Internet access, page 61
•
Connecting to a Bluetooth-enabled serial device, page 66
•
Connecting to an office computer using Bluetooth wireless technology, page 67
Tip – You only need to pair the handheld with a device before you connect to the device
for the first time.
Setting up a connection to a non-paired device
Setting up a connection to a non-paired device enables you to connect to a device that
does not allow you to enter a passcode on the device, or that does not automatically
exchange a pre-programmed passkey during pairing.
To set up a non-paired connection to a Bluetooth-enabled device:
1.
Make sure that the handheld and the Bluetooth device you want to connect to
are within five meters of each other, and that the Bluetooth radio in each device
is turned on.
2.
Tap
/ Settings / Bluetooth.
Juno Series Handhelds User Guide
59
3.
In the Devices tab, tap Add new device. The
handheld searches for other Bluetooth devices
and displays them in the list.
4.
Tap the name of the device you want to connect
to and then tap Next.
The Enter Passcode screen appears.
5.
Tap Next without entering a passcode.
6.
If prompted to add the device to your device list,
tap No.
7.
On the handheld, tap the name of the other
device. The Partnership Settings screen appears.
8.
If required, change the name of the device in the Display Name field.
9.
Select the service(s) you want to use with this device. For example, if you are
connecting to:
–
a Bluetooth-enabled phone to connect to the Internet and receive real-time
corrections or download background maps, select Dialup Networking
(DUN).
–
a serial device, such as a GeoBeacon receiver or a laser rangefinder, select
Serial Port.
–
a computer to access ActiveSync (or WMDC), select ActiveSync.
Note – Only ActiveSync shows on the Windows embedded handheld. Select ActiveSync
even if you use the WMDC on the desktop computer.
Note – For more information on the types of devices that the Juno series handheld can
connect to, and the supported Bluetooth services, see Connecting to a Bluetooth device as
a client, page 56.
10. Tap Finish .
11. Tap OK to close the Bluetooth application.
12. Tap
to close the Settings screen.
You have now created a partnership between the Juno series handheld and the other
Bluetooth-enabled device so that they can communicate. To start using the
connection, you must complete the configuration steps for that type of connection and
then connect to the device. For more information, see:
60
•
Connecting to a Bluetooth-enabled phone for Internet access, page 61
•
Connecting to a Bluetooth-enabled serial device, page 66
•
Connecting to an office computer using Bluetooth wireless technology, page 67
Juno Series Handhelds User Guide
Connecting to a Bluetooth-enabled phone for Internet access
If your model of Juno series handheld does not contain an integrated GSM/UMTS, you
can use the handheld’s Bluetooth radio to connect to a Bluetooth-enabled cellular
phone and then connect to the Internet. Use this type of connection to access a
background map server, or for Internet and email access.
Note – Some cellular phones support the Bluetooth PAN (Personal Area Networking)
service as well as the Bluetooth DUN (Dialup Networking) service. Because DUN
connections are more common, this section assumes you are making a dialup network
connection with the Bluetooth-enabled phone. For information on setting up a PAN service,
see Connecting to the Internet through a Bluetooth-enabled phone using the Bluetooth
PAN profile, page 64.
To connect to a Bluetooth-enabled phone using a Bluetooth DUN (Dialup Networking)
connection, you must:
1.
Connect the Juno series handheld to a Bluetooth-enabled phone and then
configure the connection to the dialup network.
2.
Connect to the Internet using the dialup network.
3.
Configure the software to use the connection. For example, you must configure
the GNSS field software to use map data received from the Internet source, or
you must set up the Messaging application to send and receive email using the
connection.
Note – Before you begin the steps below, Trimble recommends that you confirm that the
phone can access the Internet directly. If necessary, contact the cellular phone provider
and confirm whether you must enter a user name, password, and domain details when
connecting an external device to the phone using Bluetooth dialup networking.
Step 1: Connecting the handheld to the phone and configuring the connection to
the dialup network
1.
Make sure that the handheld and the Bluetooth device you want to connect to
are within five meters of each other, and that the Bluetooth radio in each device
is turned on. For more information, see Turning on and turning off the
integrated radios, page 49.
2.
On the handheld, tap
3.
Below My ISP, tap Add a new modem connection.
/ Settings / Connections / Connections.
Juno Series Handhelds User Guide
61
4.
Enter the name for the connection. For example,
enter the name of the phone or the VRS network
that you will connect to.
5.
From the Select a Modem drop-down list, select
Bluetooth and then tap Next.
6.
If the phone you want to connect to is:
–
listed, go to Step 7 below.
–
not listed:
a. Tap Add new device. The handheld
searches for other Bluetooth devices and
displays them in the list.
If the handheld’s integrated Bluetooth radio is turned off, it is now
automatically turned on.
b. From the list of available devices, select the device you want to connect
to and then tap Next.
c. To pair with the phone, enter a passcode of your choice that you will
easily remember onto the handheld and then tap Next.
d. When prompted by the phone, enter the same password and then
accept the connection.
e. On the Juno series handheld, tap Advanced to open the Partnership
Settings screen. Make sure that Dialup Networking (DUN) is selected
and then tap Save.
You have now created a partnership between the Juno series handheld and
the phone so that they can communicate.
7.
From the My Connections list, select the phone that you want to configure the
connection to.
8.
Enter the GPRS access number for the Internet.
Two of the common GPRS access numbers for cellular phones on GSM
networks are *99***1# and *99#. If these access numbers do not work, contact
the cellular phone provider to obtain the appropriate number to use.
Note – You do not need to set up dialling rules or change the Internet connection settings
on the phone. The connection settings you enter on the handheld are passed to the phone
to use for this connection.
9.
62
Tap Next.
Juno Series Handhelds User Guide
10. Unless the phone provider confirmed that you must enter user name, password,
and domain settings to access the Internet, tap Finish without entering any
information in this screen.
Otherwise:
a.
Enter the required information.
b.
If the phone provider has told you that you need to change the baud rate or
other settings for the connection, tap Advanced, configure these settings
and then tap OK.
c.
Tap Finish.
You are returned to the Connections screen.
You have now configured the dialup networking connection.
Step 2: Connecting to the Internet using the dialup network
1.
On the handheld, go to the Connections screen, if it is not already open (tap
Settings / Connections / Connections).
2.
Below My ISP, tap Manage existing connections.
3.
Tap and hold the connection you want to use and then select Connect.
4.
Unless the phone provider confirmed that you must enter user name, password,
and domain settings to access the Internet, tap OK without entering any
information in this screen. Otherwise, enter the required information and then
tap OK.
5.
If the phone prompts for confirmation to connect to the Internet, accept the
connection.
The phone dials the configured GPRS access number and then connects to the
Internet.
A Connectivity notification appears on the handheld as the connection is being
made.
After the connection is made you are returned to the My ISP screen.
To confirm that the Juno series handheld is connected to the phone, or to check
the status of the connection at any time, tap the title bar and then tap the
Connectivity icon on the pull-down list. The notification shows the name of the
current connection, and the time elapsed since the connection was made. To
hide the notification, tap Hide.
Note – If you have an active Wi-Fi connection, the connectivity icon appears as
instead.
6.
Tap OK to close the My ISP screen.
7.
Tap OK to close the Connections / Tasks screen.
8.
Tap
to close the Connections screen.
Juno Series Handhelds User Guide
63
To check the connection status at any time, tap the title bar and then tap the required
status icon on the pull-down list.
To end the connection at any time, tap the title bar, tap the required status icon on the
pull-down list and then tap Disconnect.
To connect to a corporate network or Intranet, see page 70.
To send and receive email messages, see Messaging, page 39.
Step 3: Configuring the GNSS field software to use data received from the
Internet source
Now that you have connected the Juno series handheld to the Internet, you must
configure the software to use the connection to receive data.
To use real-time corrections in Trimble field software, and background map data in the
TerraSync software, refer to the Trimble field software documentation on
www.trimble.com:
•
For the TerraSync software, go to
http://www.trimble.com/mappingGIS/TerraSync.aspx?dtID=technical_support
•
For the GPS Controller software, go to
http://www.trimble.com/support_trl.asp?Nav=Collection-32054
Reconnecting to the Internet
To reconnect to the Internet at any time after setting up the connection, repeat the
steps listed under Step 2: Connecting to the Internet using the dialup network on
page 63.
Connecting to the Internet through a Bluetooth-enabled phone using the
Bluetooth PAN profile
This section describes how to set up a Bluetooth Personal Area Network (PAN)
connection for Internet access, using Bluetooth-enabled cellular phone.
The PAN service is not available on the TNJ32 handheld model which has an
integrated modem.
Making a Bluetooth PAN connection with a Bluetooth-enabled cellular phone is
similar to making a Bluetooth Dialup Networking (DUN) connection (see Connecting
to a Bluetooth-enabled phone for Internet access, page 61), in that it enables the
handheld to access the Internet. If PAN connections are supported by your cellular
phone, the advantages of using a PAN connection rather than a DUN connection are:
•
PAN connections are easier to set up.
•
PAN connections automatically attempt to reconnect when the handheld is
resumed from being suspended or shut down.
To access the Internet using a Bluetooth PAN connection to a Bluetooth-enabled
cellular phone, you must:
64
Juno Series Handhelds User Guide
1.
Pair the Juno series handheld with a cellular phone that supports the Bluetooth
PAN profile.
2.
Enable the PAN connection on the handheld.
Step 1: Pairing with the cellular phone
1.
Make sure that the handheld and the Bluetooth device you want to pair with are
within five meters of each other, and that the Bluetooth radio in each device is
turned on.
2.
On the Juno series handheld, tap
3.
In the Devices tab, tap Add new device. The handheld searches for other
Bluetooth devices and displays them in the list.
/ Settings / Bluetooth.
If the device you are trying to connect is not displayed in the list, ensure that the
device is on and within range and then tap Refresh to search for devices again.
4.
Tap the name of the device you want to pair with and then tap Next on the right
softkey.
5.
In the Passcode field, enter a passcode of your choice (between 1 and 16
characters).
Note – Trimble recommends that you enter only numbers, as some devices do not support
passcodes that include letters.
6.
Tap Next on the right softkey.
7.
When prompted, enter the same passcode on the other device.
On the handheld, the Partnership Settings screen appears.
8.
If required, change the name of the device in the Display Name field.
9.
Select the Network Access Point check box. The boxes for other services offered
by the phone can be unchecked.
10. Tap Finish on the right softkey.
Step 2: Enabling the PAN connection
1.
In the PAN tab of the Bluetooth application on the handheld, select the cellular
phone you just connected to from the drop-down list and then select the Enable
PAN connection check box.
The status field in the PAN tab shows the progress of the connection. Wait until
the Status field shows Connected.
2.
Check the cellular phone and if prompted, allow the connection.
The
or
icon in the title bar changes to
3.
Tap OK to close the Bluetooth application.
4.
Tap
to close the Settings screen.
Juno Series Handhelds User Guide
65
5.
If the Establishing Connection popup message appears on the handheld, select
The Internet (or work via a VPN) or Work and then tap Connect, or dismiss the
message.
6.
Start using the program you want to use, for example Windows Explorer Mobile
or Internet Explorer.
To check the connection status at any time, tap the title bar and then on the pull-down
list tap the required connection icon. The Bluetooth PAN connection appears as
"Network Card".
To end the connection at any time, tap
the Enable PAN connection check box.
/ Settings / Bluetooth. In the PAN tab, clear
Connecting to a Bluetooth-enabled serial device
Use Bluetooth wireless technology to receive data from a Bluetooth-enabled serial
device, such as a laser rangefinder.
To connect to a Bluetooth-enabled serial device, you must:
1.
Connect to the Bluetooth-enabled serial device.
2.
Configure the COM port on the handheld to use for the connection.
3.
If necessary, configure the GNSS field software to use data received from the
serial device.
Step 1: Connecting to the Bluetooth-enabled serial device
Connect the handheld to the Bluetooth-enabled device, selecting the Serial Port
service if it is not already selected (see Connecting to a Bluetooth-enabled device,
page 55).
Step 2: Configuring the COM port to use on the handheld
1.
On the Juno series handheld, tap
/ Settings / Bluetooth.
2.
Tap the COM Ports tab.
3.
Tap New Outgoing Port.
4.
Select the device you want to set up the
connection to and then tap Next.
5.
Select the COM port on the Juno series handheld
to use for the connection.
The Juno series handheld has five COM ports
(COM0, COM1, COM2, COM3, and COM8)
available for connections out to Bluetoothenabled serial devices.
66
Juno Series Handhelds User Guide
6.
Do one of the following:
–
To communicate with any device, for example if you have formed this
connection without pairing to a device, clear the Secure Connection check
box.
–
To communicate only with devices with which the handheld has a
Bluetooth partnership, select the Secure Connection check box.
7.
Tap Finish.
8.
Tap OK to close the Bluetooth application.
9.
Tap
to close the Settings screen.
Step 3: Configuring the GNSS field software to use data from the serial device
Once you configure the connection between the Juno series handheld and the
Bluetooth-enabled serial device, you must configure the software to use the
connection to receive data.
To use a Bluetooth-enabled external sensor such as a laser rangefinder or a barcode
scanner in TerraSync software, refer to the TerraSync software documentation on
http://www.trimble.com/mappingGIS/TerraSync.aspx?dtID=technical_support
Connecting to an office computer using Bluetooth wireless technology
Instead of using a USB or serial cable to physically connect to an office computer, you
can use Bluetooth wireless technology to connect to ActiveSync technology or the
Windows Mobile Device Center on a Bluetooth-enabled office computer.
Note – Not all Bluetooth devices and Bluetooth management software support ActiveSync
connections. Check with the manufacturer of the office computer for compatibility.
Note – The exact steps required may vary depending on the office computer.
To connect to a office computer to use ActiveSync or WMDC with a Bluetooth
connection, you must:
1.
Set up the connection to the computer.
2.
Connect to ActiveSync or WMDC using Bluetooth wireless technology.
Step 1: Setting up the connection to the computer
1.
From the Bluetooth user interface on the office computer, make sure that the
computer allows itself to be discovered by other Bluetooth devices.
2.
Configure ActiveSync technology or WMDC on the office computer to connect
to the correct Bluetooth port. The steps required depend on the operating
system installed on the office computer. If the office computer is using:
•
the Windows 7 or Windows Vista operating system:
Juno Series Handhelds User Guide
67
a.
From the Start menu on the office computer, select Control Panel / Windows
Mobile Device Center.
If you have previously connected to a device (using USB or another
connection method), the Windows Mobile Device Center screen for this
device may show. In this case, select Mobile Device Settings.
The Connection Settings dialog appears:
•
b.
Select the Allow connections to one of the following check box.
c.
From the list, select Bluetooth and then click OK.
the Windows XP operating system:
a.
From the Bluetooth user interface on the office computer, identify the
virtual COM port of the of the host Bluetooth Serial Port or Local Service
and ensure that this is enabled. In this example, the virtual COM port is
COM5.
b.
Start the ActiveSync technology on the office computer.
c.
Select File / Connection Settings.
The Connection Settings dialog appears:
d.
68
Select the Allow connections to one of the following check box.
Juno Series Handhelds User Guide
e.
From the list, select the COM port that you selected in Step a and then click
OK.
Note – Before you try to form a Bluetooth connection from the Juno series handheld to the
office computer, you must correctly configure the Bluetooth host serial port and ActiveSync
technology on the office computer.
3.
On the handheld, tap
/ Settings / Bluetooth.
4.
In the Devices tab, tap Add new device. The handheld searches for other
Bluetooth devices and displays them in the list.
5.
Tap the name of the computer you want to connect to and then tap Next.
6.
When prompted, enter a passcode of your choice that you will easily remember
on the handheld.
7.
Enter the same passcode on the office computer.
8.
On the handheld, select the ActiveSync check box in the list of services provided
by the computer and then tap Finish.
Note – The checkbox on the handheld still shows ActiveSync, even if the office computer is
running the Windows 7 or Windows Vista operating system and you are using the WMDC.
You have now created a partnership between the Juno series handheld and the
office computer so that they can communicate.
9.
Tap OK to close the Bluetooth application.
10. Tap
to close the Settings screen.
11. To connect, go to Step 2 below. Note that the check box on the handheld shows
ActiveSync even if the office computer is running the Windows 7 or Windows
Vista operating system and you are using the WMDC.
Step 2: Connecting to ActiveSync using Bluetooth wireless technology
1.
On the Juno series handheld, tap
/ ActiveSync.
Note – Only ActiveSync shows on the Windows embedded handheld. Select ActiveSync
even if you use the WMDC on the desktop computer.
2.
Tap Menu and then select Connect via Bluetooth.
On the Juno series handheld, a message box shows the status of the connection
as it is made.
3.
When the connection to the office computer is successful, you are returned to
the ActiveSync application on the handheld.
4.
Tap
to close.
The connectivity icon in the status bar shows
, or
if Wi-Fi is connected.
To check the status of the connection, tap the title bar and then tap the
connectivity icon on the pull-down list.
Juno Series Handhelds User Guide
69
To disconnect, tap
/ ActiveSync on the handheld and then select Menu / Disconnect.
Beaming files to or from another device
You can beam files, contacts, tasks, and appointments between the handheld and
another device.
To receive beamed files from another device:
1.
Make sure that the Juno series handheld’s
integrated Bluetooth radio is turned on (see
page 51).
2.
Tap
3.
Select the Receive all incoming beams check box
and then tap OK.
4.
When another device attempts to beam a file,
you are prompted to accept the file. To receive
the file, tap Yes.
/ Settings / Connections/ Beam.
Note – All incoming files are automatically saved in the
My Documents folder on the handheld.
To send beamed files to another device:
1.
Make sure that the Juno series handheld’s
integrated Bluetooth radio is turned on
(see page 51).
2.
On the Juno series handheld, open File Explorer
and go to the file you want to send.
3.
Tap and hold the file and then select Beam File.
The handheld scans for nearby devices.
4.
Tap the device you want to send the file to. The
file is sent to the device.
A message reports Done or Failed, depending on
the outcome of the file transfer.
Accessing a corporate network through your Internet connection
Use a Virtual Private Network (VPN) connection to access a corporate network or
Intranet.
Before you begin, obtain the following information from your network administrator:
•
user name and password
•
domain name
•
host name or IP address of the VPN server
To access a corporate network through your Internet connection, you must:
70
Juno Series Handhelds User Guide
1.
Set up an Internet connection on the handheld.
2.
Set up a VPN connection.
3.
Connect to the corporate network or Intranet.
Step 1: Setting up an Internet connection on the handheld
Do one of the following:
•
Set up a Wi-Fi connection to an access point. For more information, see page 54.
•
Connect to the Internet using the internal GSM/UMTS ( TNJ32 only). For more
information, see page 52.
•
Connect to the Internet using a Bluetooth-enabled phone. For more
information, see page 61.
Step 2: Setting up a VPN connection
1.
On the Juno series handheld, tap
Connections / Connections.
/ Settings /
2.
From the My Work Network list, tap Add a new VPN
server connection.
3.
Follow the instructions in the Make New
Connection wizard.
4.
Tap Finish.
Step 3: Connecting to the corporate network or Intranet
To connect to the corporate network or Intranet, simply start using Internet Explorer.
The Windows Embedded Handheld operating system automatically controls whether
the VPN connection is used, depending on whether the URL contains a period. For
example, the URL www.trimble.com contains periods, and so the connection to this
website is made without using the VPN connection. However, an address to a network
computer or file server that does not contain periods automatically starts the VPN
connection.
If you need to use the VPN connection to access URL addresses that contain periods,
specify exceptions for the addresses that are within the corporate network. To do this:
1.
Tap
/ Settings / Connections / Connections.
2.
Tap the Advanced tab.
Juno Series Handhelds User Guide
71
72
3.
Tap Exceptions. The Work URL Exceptions screen
appears.
4.
Tap Add new URL.
5.
Enter the URL and then tap OK.
6.
Repeat Step 4 and Step 5 as required.
7.
Tap OK to return to the Advanced tab of the
Connections screen.
8.
Tap OK to close the Connections screen.
9.
Tap
to close the Settings screen.
Juno Series Handhelds User Guide
Using the GNSS receiver
The Juno series handheld includes an integrated GNSS receiver that enables you to
collect GNSS data for incorporating into a GIS or for managing assets. The integrated
receiver tracks only Global Positioning System (GPS) satellites.
GPS is a satellite-based positioning system consisting of a constellation of operational
NAVSTAR satellites that orbit the earth every 12 hours. This system provides
worldwide, all-weather, 24-hour time and position information.
Note – To receive signals from GPS satellites, the handheld must have a clear view of the
sky. GNSS positions may not always be available, particularly in or near buildings, in
vehicles, or under tree canopy.
Supported GNSS field software
Depending on the GNSS field software you have installed, the default GNSS field
software will be GPS Controller, TerraSync, or the Trimble GPScorrect extension for
Esri ArcPad software.
The GPS Controller software enables you to check the current GNSS status, or to
configure the integrated GNSS receiver, and to configure GNSS output settings for
third party GNSS applications.
To install the GPS Controller software, go to www.trimble.com/support.shtml. Click
GPS Controller and then click Downloads. Click the link for the version you want to
install and then follow the instructions in the Installation wizard.
Depending on the GNSS field software you have installed, you can use the software to
configure settings such as GNSS, real-time correction, and antenna settings. You may
also be able to use the software to connect to a real-time correction source, configure
logging settings, and collect features. For more information, refer to the rest of this
chapter and the documentation for the GNSS field software.
Starting the GNSS field software
Tap
/ Programs and then select the GNSS field software, for example TerraSync.
When you first open any Trimble GNSS field software, the Skyplot section is displayed.
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73
Viewing available GPS satellites
Use the graphical Skyplot section or the Satellite Info
section in the installed Trimble GNSS field software to
view detailed GNSS information.
Note – To receive signals from GPS satellites, the handheld
must have a clear view of the sky. GPS positions may not
always be available, particularly in or near buildings, in
vehicles, or under tree canopy.
Filled (black) boxes represent satellites that the receiver
is using to compute its current GPS position. Unfilled
(white) boxes represent satellites that the receiver is
getting signals from but is not using because the signals
are too weak. In the example shown here, eight satellites are being tracked and seven of
these satellites are being used to compute GPS positions.
Note – Numbers with no box represent satellites that are available, but that the software is
not receiving signals from.
Your current GPS position is displayed at the bottom of the screen.
Tip – For detailed information on satellite positions and signal strengths, use the Satellite
information screen in the Status section.
Resetting the GNSS receiver
Trimble GNSS field applications all have options to reset the receiver to:
•
delete the almanac
•
delete information stored on the last known position
•
restart the receiver
•
reset the GNSS receiver to factory default settings
Configuring the GNSS field software to connect to the receiver
The first time you use GNSS field software on the handheld, you may need to configure
the software to connect to COM4, which is the GNSS port on the handheld.
Connecting to the COM port
Details of how to configure different types of GNSS field software to connect to the
GNSS COM port are as follows:
GNSS field software Configuration details
74
GPS Controller
Run GPS Controller. The software automatically activates the
integrated GNSS receiver on COM4.
TerraSync
Run Terrasync. The software automatically activates the integrated
GNSS receiver on COM4.
Juno Series Handhelds User Guide
GNSS field software Configuration details
ArcPad with the
GPScorrect extension
When the Trimble GPScorrect extension is installed, the extension
automatically configures the ArcPad software to use the integrated
GNSS receiver on COM4 using the Trimble GPScorrect protocol.
•
•
To connect to GNSS, tap the GPS button
and then tap Yes.
To configure a real-time DGNSS source, or to view status
information, run the GPScorrect extension. To do this, tap the
GPScorrect button in the Trimble toolbar.
ArcPad without the
GPScorrect extension
10. In ArcPad, tap the GPS drop-down menu
and then select GPS Preferences from the
drop-down menu. Tap the GPS tab.
11. In the Protocol field, select NMEA 0183.
12. In the Port field, select COM4.
13. Tap OK.
and then tap Yes.
14. Tap the GPS button
NMEA application
Configure the software to connect to GNSS on COM4 and then use
the Connect or Activate GPS command.
Ensuring the accuracy of your GNSS data
The Juno series handheld has an integrated GNSS receiver that provides accurate
positioning with real-time differential correction between two and five meters, or
postprocessed accuracy between one and three meters.
The accuracy that you obtain from your Juno series handheld is affected by a number
of factors, including whether the data is differentially corrected in real-time or after
data collection, and the availability of GPS satellites in the sky when you collect the
data.
The list below identifies the most important settings and techniques that you can use
in the field to improve the accuracy of your data:
1.
If you are using TerraSync software to collect data, use accuracy-based logging.
2.
Use real-time differential SBAS corrections. For more information, see page 75.
3.
Plan GNSS data collection around the times of the day when satellite geometry
is best.
For more information, refer to the TerraSync software Getting Started Guide on
http://www.trimble.com/mappingGIS/TerraSync.aspx?dtID=technical_support
Connecting to a real-time differential correction source
Use a real-time differential GNSS (DGNSS) source to give you better accuracy as you
collect data. For more information about how real-time differential GNSS works, see
Differential GNSS explained, page 76.
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75
Using SBAS corrections
The Juno series handheld has an integrated GNSS receiver that uses Satellite Based
Augmentation Systems (SBAS) correction messages to improve the accuracy and
integrity of GNSS data.
The SBAS tracking mode is Auto. In Auto mode, the receiver tracks or locks onto the
most powerful satellite signal. The GNSS receiver can track two SBAS satellites at the
same time in Auto mode. It uses corrections from only one SBAS satellite at a time, but
tracking two satellites can improve the availability of SBAS real-time corrections. For
example, if you are working in environments where obstacles may block the direct line
of sight to the SBAS satellite, there is less chance of signal loss if you are tracking more
than one SBAS satellite.The receiver tracks SBAS satellites according to your
geographical location:
•
Wide Area Augmentation System (WAAS) satellites are tracked in the
Continental United States including Alaska, and parts of Canada and Mexico.
•
European Geostationary Navigation Overlay Service (EGNOS) satellites are
tracked in Europe.
•
MTSAT Satellite-based Augmentation System (MSAS) satellites are tracked in
Japan.
Note – If you have other Trimble GNSS field software installed, configure real-time
correction settings in that application instead of the GPS Controller software.
For further information, refer to the Trimble field software documentation on
www.trimble.com:
•
For the TerraSync software, go to
http://www.trimble.com/mappingGIS/TerraSync.aspx?dtID=technical_support
•
For the GPS Controller software, go to
http://www.trimble.com/support_trl.asp?Nav=Collection-32054
Differential GNSS explained
Use differential GNSS to correct errors in your collected data. Differential GNSS
(DGNSS) requires one or more additional receivers, called base stations or reference
stations, which are located at known points. Data collected at the base stations is used
to determine GNSS measurement errors and compute corrections to these errors. An
unlimited number of mobile GNSS receivers, called rovers, collect GNSS data at
unknown locations within the vicinity of the base station. Errors common at both the
base station and the rover receiver are corrected with DGNSS either in real time or
during postprocessing.
Real-time DGNSS
In real-time DGNSS, the base station calculates and broadcasts the error for each
satellite as each measurement is received, enabling you to apply corrections while in
the field and collect accurate GNSS data. DGNSS corrections are available from a
76
Juno Series Handhelds User Guide
variety of public and commercial sources. They can be generated and broadcast in
real-time by privately or self-owned GNSS base stations, or by a wide range of
government agencies.
Real-time DGNSS corrections can be used on the Juno series handheld from Satellite
Based Augmentation Systems (SBAS) such as WAAS in the US and EGNOS in Europe.
SBAS uses multiple base stations to calculate the DGNSS corrections that are then
delivered to the user from a Geostationary satellite.
Factors that affect real-time DGNSS accuracy include how often the corrections are
updated, how far you are from the base station, and whether the coordinate system
used by the correction source matches the coordinate system used by the GNSS
receiver.
Postprocessed DGNSS
In postprocessed DGNSS, the collected GNSS data is transferred to an office computer,
and measurements from the base station are downloaded. You can postprocess GNSS
data collected with Trimble GNSS field software using:
•
the GPS Pathfinder Office software
•
the Trimble GPS Analyst extension for Esri ArcGIS Desktop software
Factors that affect the accuracy of postprocessed DGNSS include the type of receiver
and antenna used at the base station, the distance between the base station and the
location where the rover data was collected, the accuracy of the base station position,
and the logging interval at the base station.
For more information, refer to the documentation provided with the postprocessing
software.
Postprocessed real-time DGNSS
The accuracy of positions using the Juno series handheld is within one to three meters
postprocessed, or two to five meters with real-time differential correction. The
accuracy of real-time SBAS corrected positions can be improved to one to three meters
with postprocessing.
If your data files contain autonomous (uncorrected) positions as well as real-time
corrected positions, Trimble recommends that you postprocess the data. During
postprocessing, you can choose whether to correct only autonomous positions, or all
positions.
Configuring NMEA output
You can use the Juno series handhelds integrated GNSS receiver with any GNSS field
software that accepts NMEA messages.
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77
To configure the NMEA data output settings, use the
GPS Controller software. The software is provided free
from the Trimble website. For more information, see
Supported GNSS field software, page 73.
To configure NMEA data output:
1.
In the GNSS Settings form, set the NMEA Output
field to On.
2.
Tap the Setup button
that appears next to the
NMEA Output field. The NMEA Output Settings
appears.
3.
Configure the NMEA message output settings.
CAUTION – NMEA standard dictates that a baud rate of 4800bps should be used for
NMEA messages. Depending on the number of satellites being tracked the amount of
data being captured at once may often cause the 4800 bit limit to be exceeded.
Buffers have been added which allow the data to be stored and then sent when it is able
to. This avoids data corruption, but may delay delivery of data, and positions may take as
long as 8 seconds to be sent from the time at which they were originally recorded.
If you need 4800bps output, Trimble suggests that you try to minimise the effect by
reducing the amount of NMEA data being sent, for example, by dropping out NMEA
sentences from the NMEA stream.
4.
Tap Done.
For more information, refer to the GPS Controller Help.
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Juno Series Handhelds User Guide
Using the camera
The Juno series handheld contains an integrated digital camera, which you can use to
capture pictures or video.
Parts of the camera
Flash
(TNJ32
only)
Lens
Preview
window
Camera
setting
control
Camera
button
Figure 1.5
Juno series handheld – camera controls
Starting the camera application
To start the camera, do one of the following:
1.
Press the Camera button on the front of the handheld.
2. Tap /Pictures & Videos
/ Camera
The camera application is started in Camera mode or Video mode, depending on what
mode was last used.
If in Camera mode, tap the Video mode icon
to switch to video mode. If in Video
mode, tap the Camera mode icon
to switch to camera mode.
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79
Camera settings
The camera’s current settings are displayed as icons on the screen. Tap the required
icon to change its setting.
The available settings vary depending on whether you are in Camera mode or Video
mode.
Icon
Setting
Camera mode /
Video mode
Exit camera application
Both
Access Pictures & Videos
Both
Settings.
Both
Operating
•
mode:
Image capture
• Video capture
File storage location:
• Device memory
• Memory card
80
Both
Both
Brightness adjustment. Tap the + numbers to lighten the
image; tap the - numbers to darken the image.
Both
Replay time. Tap the time you would like for the image or
video replay to remain on screen:
• 5 seconds
Both
•
2 seconds
•
until you prompt the image or video to close
•
no replay
Juno Series Handhelds User Guide
Icon
Setting
Camera mode /
Video mode
Resolution
• VGA = video graphics array 640 x 480
• 5MP (2592 x 1944)
• 3MP (2048 x 1536)
• 1MP (1280 x 960)
Camera mode
only
Note – The larger the resolution, the larger the file size.
The selected resolutions displays at the top of the screen.
Show date stamp. Tap to select:
• Date stamp on the image and in the file EXIF header
•
Date stamp in the file EXIF header
•
Date stamp on the image
•
No date stamp
Show GPS stamp (decimal degrees). Tap to select:
• GPS stamp on the image and in the file EXIF header
•
GPS stamp in the file EXIF header
•
GPS stamp on the image
•
No GPS stamp
Flash
• On
•
Camera mode
only
Camera mode
only
Camera mode
only
Off
Resolution
• VGA: video graphics array 640 x 480
• QVGA: quarter video graphics array 320 x 240
Video mode only
Mute
Video mode only
•
On
•
Off
Using the camera in Camera mode
To take a picture, press the Camera button. As the camera has autofocus, there is a
slight delay between pressing the Camera button and the photo being taken. You know
that you have successfully taken the picture when you hear the 'click'.
Juno Series Handhelds User Guide
81
Half-press the Camera button to focus, and then fully press the Camera button to take
the photo.
When focussing, the focus square on the preview screen (see below) will change color:
•
White - attempting to focus
•
Red - cannot focus
•
Green - focus locked
Using the Zoom function
The Zoom function can only be used in Camera
mode. To adjust the current zoom level, do one of
the following:
•
tap - to zoom out, or + to zoom in.
•
tap the desired zoom level on the bar.
•
press the left softkey to zoom out, or the right
softkey to zoom in.
As you zoom in, each segment of the bar turns
yellow, to indicate the level of zoom. The level of
total zoom available depends on the resolution that
you use; the greater the current camera resolution
the less you will be able to zoom in:
Resolution
Zoom capability
VGA
1 - 2x
1MP
1 - 2x
3MP
1 - 1.2x
5MP
Using the camera in Video mode
To start recording a video, do one of the following:
•
tap the Record icon
•
press the Camera button
To pause recording, tap the pause icon
again.
. To resume recording, tap the pause icon
To stop recording a video, do one of the following:
82
•
tap the Stop icon
•
press the Camera button
•
tap the Delete icon
Juno Series Handhelds User Guide
Note – Only use the Delete icon if you are certain that you want to discard the
recording.
Managing images
To view and manage images, do one of the following:
–
tap
/Pictures & Videos
–
tap the Pictures & Videos icon
application screen.
in the top left of the camera
The Pictures &Videos screen appears.
Juno Series Handhelds User Guide
83
Troubleshooting
Use this section to identify and solve common problems that may occur when using
the Juno series handheld. Please read this section before you contact technical
support.
Power issues
Problem
Cause
Solution
The handheld does not
turn on.
The battery is flat.
Recharge the battery (see
The battery cover is off.
Replace the battery cover.
The handheld is turned
off.
Press the Power button to turn on the handheld.
The handheld has locked
up.
Reset the handheld (see Resetting the handheld,
page 22).
The handheld is not
charging.
The internal temperature
has risen above the
allowed maximum for
charging the battery.
Do one or all of the following:
• Turn off the integrated radios before charging the
handheld.
• Suspend the handheld before charging.
• Remove the handheld from any external heat
sources (for example, sunlight). The handheld will
automatically start charging again when the
internal temperature has dropped below the range
for charging the battery.
The battery power
percentage bar does not
appear in the Power
control.
The battery has 0%
power.
Recharge the battery (see page 17). Once the battery
level is above 0%, the battery power percentage bar
reappears. Tap
/ Settings / System / Power / Battery
to view the level of power remaining in the battery.
The charge level of the
battery drops when the
handheld is turned off.
The handheld was left in
Suspend mode or was left
fully charged for a long
duration.
Before storing the handheld, completely shut down the
handheld (see Turning on and turning off the
handheld, page 21). Then store the handheld as
recommended (see Storage, page 14).
A fully charged battery
does not last a full day.
The internal temperature
has risen above the
allowed maximum for
optimum battery
performance. The
handheld and battery
were operating in a hot
environment.
Remove the handheld and battery from any external
heat sources (for example, sunlight).
The screen is blank.
page 17).
The handheld and battery Using the handheld in cold temperatures consumes
were operating in a very
additional battery power and so shortens battery life
cold environment.
between charges. Keep a spare charged battery when
working in low temperatures.
The battery has reached
or exceeded is maximum
charge cycles / lifespan.
84
Juno Series Handhelds User Guide
Replace the battery.
Backlight issues
Problem
Cause
Solution
The backlight does not
come on when you tap
the screen or press a
button.
The backlight is not set to
turn on in the Backlight
control.
Tap
/ Settings / System / Backlight to view the
Backlight control, and make sure that:
• the Turn on backlight when a button is pressed or
the screen is tapped check box is selected.
• the brightness is not set to Dark in the Brightness
tab.
The screen is blank or
hard to see.
The backlight is off.
Tap the screen or press a button.
The backlight level needs
to be adjusted.
Tap
/ Settings / System / Backlight to view the
Backlight control and then adjust the slider in the
Brightness tab.
Touch screen issues
Problem
Cause
Solution
The touch screen
does not respond to
stylus taps.
The touch screen is
incorrectly aligned.
Realign the screen (see
The touch screen is locked.
To unlock the touch screen, tap Unlock in the menu bar of
the Home screen.
The handheld has locked
up.
Reset the handheld (see Resetting the handheld,
page 22).
The handheld is turned
off.
Press the Power button to turn on the handheld.
The battery is flat.
Recharge the battery (see
The handheld has locked
up.
Reset the handheld
page 22).
A voice call is active.
The screen will become active and visible again when the
call is ended. See Voice calls, page 41.
The backlight level needs
to be adjusted.
Open the Backlight control and then adjust the backlight
level (see Backlight, page 38).
The backlight is off.
Tap the screen to turn on the backlight.
The screen is blank.
The screen is hard to
see.
page 37).
page 17).
(see Resetting the handheld,
You are unable to see parts Some applications are designed for portrait orientation
of an application windows only. To view the entire application window, change the
when the screen is in
screen display to portrait.
landscape orientation.
The selected display theme Select the High-Contrast display theme. Tap
/ Settings /
Personal / Today, select the High-Contrast theme and then
does not have enough
contrast.
tap OK.
Juno Series Handhelds User Guide
85
Keypad issues
Problem
Cause
Solution
Pressing the
application key does
not activate the
function shown on
the softkey above it.
The hardware application Do one of the following:
key has been programmed • Tap the touchscreen softkey to activate the function
to run another program or
shown on the softkey.
to perform another action. • Re-program the application key to perform the same
action as the touchscreen softkey. To do this, tap
Settings / Personal / Buttons, select the button to
reprogram and then select  or .
Memory card issues
Problem
Cause
Solution
The handheld does not The handheld does not
recognize a memory card. support SDIO (SD
input/output) cards.
Use a microSD or microSDHC memory card.
Files on the memory card Files have been encrypted
are not visible or are not on another device and have
a .menc file extension.
able to be opened.
Remove encryption from the files (see Encrypting
files on memory cards, page 25).
Connection issues
Windows Mobile Device Center
Problem
Cause
Solution
Windows Mobile Device The connection is not
Center will not connect initiated automatically.
to the handheld.
Disconnect the USB cable from the computer and then
reconnect the handheld to the computer.. Alternatively, in
the Windows Mobile Device Center software on the office
computer, select Mobile Device Settings / Connection
Settings.
The Windows Mobile
Device Center software
does not recognize the
Juno series handheld
handheld.
Restart the office computer. Disconnect the USB cable from
the handheld, reset it (see Resetting the handheld,
page 22) and then reconnect the cable to the handheld.
The connection is not
enabled in Windows
Mobile Device Center
on the computer.
In the Windows Mobile Device Center software on the
office computer, click Mobile Device Settings / Connection
Settings. If you are using:
• the USB data cable, make sure that the Allow USB
connection check box is selected from the drop-down
list.
• a Bluetooth connection, make sure that the correct
port for Bluetooth is selected. Then open the Bluetooth
control on the handheld. In the Devices tab, tap the
partnership and in the services list make sure that the
ActiveSync check box is selected.
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Juno Series Handhelds User Guide
Problem
Cause
Solution
The connection is not
enabled on the
handheld.
On the handheld, tap
/ Programs / ActiveSync / Menu /
Connections. Make sure that the Synchronize all PCs using
this connection check box is selected, and that the correct
option is selected.
The handheld
connection settings
conflict with network
settings or VPN client
software.
If you are using the USB data cable, use the USB to PC
utility to change the connection method the handheld uses
to connect to the Windows Mobile Device Center on the
computer. Tap
/ Settings / Connections / USB to PC
Utility. Clear the Enable advanced network functionality
check box.
The handheld stops using the default RNDIS method to
connect to the Windows Mobile Device Center.
ActiveSync technology
Problem
Cause
Solution
ActiveSync
technology will not
connect to the
handheld.
The connection is not
initiated automatically.
Disconnect the USB cable from the computer and then
reconnect the handheld to the computer. Alternatively, in the
ActiveSync technology on the office computer, select
File / Connection Settings and then tap Connect.
ActiveSync does not
recognize the Juno
series handheld
handheld.
Restart the office computer.Disconnect the USB cable from the
handheld, reset it (see Resetting the handheld, page 22) and
then reconnect the handheld to the computer.
An incompatible version ActiveSync version 4.5 and later is compatible with the Juno
of ActiveSync
series handheld handheld. If version 4.5 or later of the
technology is installed.
ActiveSync technology is not installed on the office computer,
you can install it from the Juno Series Getting Started Disc.You
can also download the latest version from the Microsoft
website.
The connection is not
enabled in ActiveSync
on the computer.
In the ActiveSync technology on the office computer, click
File / Connection Settings. If you are using:
• the support module, make sure that the Allow USB
connections check box is selected from the drop-down list.
• a Bluetooth connection, make sure that the correct port for
Bluetooth is selected. Then open the Bluetooth control on
the handheld. In the Devices tab, tap the partnership and
in the services list make sure that the ActiveSync check box
is selected.
The connection is not
enabled in ActiveSync
on the handheld.
On the handheld, tap
/ Programs / ActiveSync / Menu /
Connections. Make sure that the Synchronize all PCs using this
connection check box is selected, and that the correct option is
selected.
The handheld
connection settings
conflict with network
settings or VPN client
software.
If you are using the USB data cable, use the USB to PC utility to
change the connection method the handheld uses to connect
to ActiveSync on the computer. Tap
/ Settings /
Connections / USB to PC Utility. Clear the Enable advanced
network functionality check box.
The handheld stops using the default RNDIS method to
connect to the ActiveSync technology.
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87
Network connections
Problem
Cause
Solution
The Bluetooth
connection with the
cellular phone suddenly
ends.
If you change the proxy
settings of the
handheld while
connected to a cellular
phone, the cellular
phone ends the
connection.
Make any changes to proxy settings before connecting to a
mobile device.
Unable to connect to
another Juno series
handheld.
Data encryption settings
are set incorrectly.
When setting up a peer-to-peer ad-hoc network with a
WEP encryption, set a Network Key, rather than leaving the
key blank to be provided automatically.
Bluetooth wireless technology
Problem
Cause
Solution
The handheld cannot
discover a nearby
Bluetooth device.
The device is out of
range.
Move the devices closer to each other and then scan
again.
Bluetooth wireless
technology is not
enabled on one or both
devices.
Make sure that the Bluetooth radio is turned on, on both
the handheld (see page 51) and the other Bluetooth
device.
The device has not been
made Discoverable.
Make sure that the Bluetooth device has been made
Discoverable.
The COM port that you
assigned to a serial port
service is not available in
your application.
The application cannot
recognize ports if they
are added after the
application opens.
Exit from the application, add the port and then run the
application again.
The Bluetooth
connection fails while in
use.
The Bluetooth device has Move the devices closer to each other. The devices should
moved out of range.
reconnect automatically. If they do not, select the
Bluetooth device in the Devices tab. Tap and hold the
device name and then select Delete. Tap New to discover
the device again.
The Bluetooth radio has
lost the connection.
Turn off the Bluetooth radio on the handheld and then
turn on the Bluetooth radio (see page 51).
Bluetooth file transfer
interrupts the
connection.
When you transfer large image or data files, other
Bluetooth connections may stop responding. To avoid
problems, close other Bluetooth connections before
transferring large files.
Wi-Fi connections
Problem
Cause
Solution
The “New Network
Detected” notification
does not appear
automatically.
The Wi-Fi radio is off.
Tap the wireless icon in the Home screen or go to the
Wireless Manager and make sure Wi-Fi is on.
The handheld is out of
range of the network.
Move to within range of the network, then tap
Settings /Connections /Network Cards and then setup the
connection.
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Juno Series Handhelds User Guide
Problem
Cause
Solution
The handheld cannot
connect to a secure site.
The date on the
handheld is incorrect.
Check that the handheld has the date set correctly on the
Home screen. If the date is incorrect, tap the clock icon on
the Home screen and then adjust the date and time.
Within range of more
than one network, you
are not connecting to
the network you would
prefer to use.
The radio is connecting
to the first network
signal it has received.
Tap
/ Settings / Connections / Network Cards. Tap and
hold the network you would prefer to use and then select
Connect.
The “New Network
Detected” notification
appears but the menu
bar and soft key options
are not displayed.
Some applications are
not fully compatible
with all features of the
Windows Embedded
Handheld 6.5
Professional operating
system.
Use the application buttons on the keypad, as they map to
the soft keys in the menu bar:
• To dismiss the notification, press the right application
button on the keypad.
• To connect to the network, press the left application
button.
Alternatively, select a Windows Embedded Handheld
application from the Start menu, such as the Home screen
or File Explorer, and the menu bar and soft keys will be
displayed correctly.
You cannot configure an
Internet connection.
WAPI issues (China only)
Problem
Cause
Solution
If you use Windows Live
and register your email
address, the following
message appears:
Microsoft email and
contacts are not supported
over a WAPI connection.
Switch to a cellular connection (TNJ32 handheld
only) or a Wi-Fi connection.
Unable to establish the
Internet connection to
Windows Live services.
Please check your Internet
setting and ensure the
mobile service you paid for
includes this data service.
Please contact your mobile
services supplier if you need
any help.
Audio issues
Problem
Cause
Solution
Poor sound from the
earpiece.
Water has pooled in the
earpiece.
Turn the handheld so that it is face-down, then shake
it to expel the water from the earpiece cavity.
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89
GNSS receiver issues
Problem
Cause
Solution
The handheld is not
receiving GNSS positions.
The integrated GNSS
receiver is not activated.
Use the Connect or Activate GNSS command in the
GNSS field software to open the GNSS COM port and
activate the integrated GNSS receiver. For more
information, see Using the GNSS receiver, page 73.
The GNSS COM port is
already in use. Only one
application at a time can
have the port open.
Do the following:
• Exit the software that is using the GNSS COM port
and then retry in your application.
• Check that a GNSS application is not running in the
background. Tap
/ Settings / Memory, select
Running Programs, and then select and close any
GNSS applications you are not using.
The GNSS field software is Connect to COM4.
using the wrong GNSS
COM port.
NMEA data includes
autonomous positions.
90
Not enough satellites are
visible.
Move to a location where the receiver has a clear view
of the sky and ensure the antenna is not obstructed.
Wait for real-time is
selected in the GNSS field
software and the
integrated receiver is
waiting to receive
real-time corrections.
If you are collecting data for postprocessing, clear the
wait for real-time selection.
Check that the real-time correction source is setup
correctly (see Connecting to a real-time differential
correction source, page 75).
Handheld is lying on a
metal surface.
The design and location of the GNSS antenna have
been maximized for GNSS reception in a typical user
environment. Locating the handheld on a metal surface
without being in contact with the user may cause a
decrease or loss of satellite reception.
Hold the handheld for optimum reception.
The integrated GNSS
receiver outputs
autonomous positions
when real-time
corrections are
unavailable.
Configure the NMEA application to filter out
non-DGNSS positions.
Juno Series Handhelds User Guide
Real-time DGNSS issues
Problem
Cause
Solution
The handheld is not
receiving SBAS
real-time corrections
The SBAS satellite is
obstructed from view.
Check the location of the SBAS satellite in the Skyplot
section of the GNSS field software, and if possible move to a
different location.
You are outside the
WAAS, EGNOS, or MSAS
coverage area.
Wide Area Augmentation System (WAAS) satellites are
tracked in the Continental United States including Alaska,
and in southern parts of Canada.
European Geostationary Navigation Overlay Service (EGNOS)
satellites are tracked in Europe.
MTSAT Satellite-based Augmentation System (MSAS)
satellites are tracked in Japan.
Juno Series Handhelds User Guide
91
Required Notices to the User
Radio apparatus shall comply with the requirements to include required notices or statements to the
user of equipment with each unit of equipment model offered for sale.
The required notices are specified in the RSS documents (including RSS-Gen) applicable to the
equipment model. These notices are required to be shown in a conspicuous location in the user
manual for the equipment, or to be displayed on the equipment model. If more than one notice is
required, the equipment model(s) to which each notice pertains should be identified. Suppliers of radio
apparatus shall provide notices and user information in both English and French.
User Manual Notice for Licence-Exempt Radio Apparatus
User manuals for licence-exempt radio apparatus shall contain the following or equivalent notice in a
conspicuous location in the user manual or alternatively on the device or both.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to
the following two conditions: (1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit
pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Industry Canada - Class B This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the interference-causing equipment standard entitled
“Digital Apparatus,” ICES-003 of Industry Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils
numériques de Classe B prescrites dans la norme sur le matérial brouilleur: “Appareils Numériques,”
NMB-003 édictée par l’Industrie.
RF exposure warning:
1. This Transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20
centimeters between the radiator and your body.
Avertissement d'exposition RF:
1. Cet émetteur ne doit pas n'être coïmplanté ou opération en même temps qu'aucune autre antenne
ou émetteur.
2. Cet équipement est conforme aux limites d'exposition de rayonnement de la FCC rf déterminées
pour un environnement non contrôlé. Cet équipement devrait être installé et actionné avec une
distance minimum de 20 centimètres entre le radiateur et votre corps.
Trimble Navigation Ltd.
935 Stewart Drive, Sunnyvale, CA 94088-3642 U.S.A.
Tel: 408 481-8284 ; Fax: 408 481-7866
DECLARATION OF CONFORMITY
We Trimble Navigation Ltd., 935 Stewart Drive, Sunnyvale, CA 94088‐3642 U.S.A.,
declare under our sole responsibility that product (PDA, TNJ32) to which this
declaration relates is in conformity with the following standard(s) or other normative
document(s).
It complies with the essential requirements of article and the other relevant provisions
of the R&TTE Directive, when used for its intended purpose.
*RF : EN 301 511 V9.0.2
EN 301 908-1 V4.2.1
EN 301 908-2 V4.2.1
EN 300 328 V1.7.1
EN 300 440-1 V1.6.1
EN 300 440-2 V1.4.1
*EMC : EN 301 489-1 V1.8.1
EN 301 489-3 V1.4.1
EN 301 489-7 V1.3.1
EN 301 489-17 V2.1.1
EN 301 489-24 V1.4.1
EN 55022:2006 +A1:2007, Class B
EN 55024:1998 +A1:2001 +A2:2003
*Safety Test : EN 60950-1:2006+A11:2009
EN 50360:2001
EN 62209:2001
Christchurch, New Zealand
Jan. 18, 2012
(Place and date of issue)
Bruce Maule
(name of signature or equivalent marketing of
authorized person)

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