Tyco Safety Canada 00NB9001 Receiver User Manual Installation guide
Digital Security Controls Ltd. Receiver Installation guide
Contents
- 1. Users guide
- 2. Installation guide
Installation guide
Security Products
®
NT9010
NT9010 NT9010
NT9010 v1.0
v1.0v1.0
v1.0
Installation
Manual
DLS-3 v1.2 and higher
with Driver Pack
WARNING
This manual contains information on limitations
regarding product use and function and information
on the limitations as to liability of the manufacturer.
The entire manual should be carefully read.
FCC COMPLIANCE STATEMENT
CAUTION: Changes or modifications not expressly approved by Digital Secu-
rity Controls Ltd. could void your authority to use this equipment.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installa-
tion. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the inter-
ference by one or more of the following measures:
‘ Re-orient the receiving antenna.
‘ Increase the separation between the equipment and receiver.
‘ Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
‘ Consult the dealer or an experienced radio/television technician for help.
The user may find the following booklet prepared by the FCC useful: “How to Iden-
tify and Resolve Radio/Television Interference Problems”. This booklet is available
from the U.S. Government Printing Office, Washington D.C. 20402, Stock # 004-
000-00345-4.
IMPORTANT INFORMATION
This equipment complies with Part 68 of the FCC Rules. On the side of this
equipment is a label that contains, among other information, the FCC regis-
tration number of this equipment.
Notification to Telephone Company The customer shall notify the telephone
company of the particular line to which the connection will be made, and pro-
vide the FCC registration number and the ringer equivalence of the protective
circuit.
FCC Registration Number: F53CAN-xxxx-AL-E
Ringer Equivalence Number: 0.xB
USOC Jack: RJ31X
Telephone Connection Requirements Except for the telephone company pro-
vided ringers, all connections to the telephone network shall be made through
standard plugs and telephone company provided jacks, or equivalent, in such a
manner as to allow for easy, immediate disconnection of the terminal equipment.
Standard jacks shall be so arranged that, if the plug connected thereto is with-
drawn, no interference to the operation of the equipment at the customer’s pre-
mises which remains connected to the telephone network shall occur by reason of
such withdrawal.
Incidence of Harm Should terminal equipment or protective circuitry cause harm
to the telephone network, the telephone company shall, where practicable, notify
the customer that temporary disconnection of service may be required; however,
where prior notice is not practicable, the telephone company may temporarily dis-
continue service if such action is deemed reasonable in the circumstances. In the
case of such temporary discontinuance, the telephone company shall promptly
notify the customer and will be given the opportunity to correct the situation.
Additional Telephone Company Information The security control panel must be
properly connected to the telephone line with a USOC RJ-31X telephone jack.
The FCC prohibits customer-provided terminal equipment be connected to party
lines or to be used in conjunction with coin telephone service. Interconnect rules
may vary from state to state.
Changes in Telephone Company Equipment or Facilities The telephone com-
pany may make changes in its communications facilities, equipment, operations
or procedures, where such actions are reasonably required and proper in its busi-
ness. Should any such changes render the customer’s terminal equipment incom-
patible with the telephone company facilities the customer shall be given
adequate notice to the effect modifications to maintain uninterrupted service.
Ringer Equivalence Number (REN) The REN is useful to determine the quantity
of devices that you may connect to your telephone line and still have all of those
devices ring when your telephone number is called. In most, but not all areas, the
sum of the RENs of all devices connected to one line should not exceed five (5.0).
To be certain of the number of devices that you may connect to your line, you may
want to contact your local telephone company.
Equipment Maintenance Facility If you experience trouble with this telephone
equipment, please contact the facility indicated below for information on obtaining
service or repairs. The telephone company may ask that you disconnect this
equipment from the network until the problem has been corrected or until you are
sure that the equipment is not malfunctioning.
Digital Security Controls Ltd. 160 Washburn St., Lockport, NY 14094
AVIS: L’étiquette de l’Industrie Canada identifie le matériel homologué.
Cette étiquette certifie que le matériel est conforme à certaines normes de
protection, d’exploitation et de sécurité des réseaux de télécommunications.
Industrie Canada n’assure toutefois pas que le matériel fonctionnera à la sat-
isfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le
raccorder aux installations de l’entreprise locale de télécommunication. Le
matériel doit également être installé en suivant une méthode acceptée de
raccordement. L’abonné ne doit pas oublier qu’il est possible que la confor-
mité aux conditions énoncées ci-dessus n’empêchent pas la dégradation du
service dans certaines situations.
Les réparations de matériel homologué doivent être effectuées par un centre
d’entretien canadien autorisé désigné par le fournisseur. La compagnie de
télécommunications peut demander à l’utilisateur de débrancher un appareil
à la suite de réparations ou de modifications effectuées par l’utilisateur ou à
cause de mauvais fonctionnement.
Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise
à la terre de la source d’énergie électrique, les lignes téléphoniques et les
canalisations d’eau métalliques, s’il y en a, sont raccordés ensemble. Cette
précaution est particulièrement importante dans les régions rurales.
AVERTISSEMENT: L’utilisateur ne doit pas tenter de faire ces raccordements
lui-même; il doit avoir recours à un service d’inspection des installations
électriques, ou à un électricien, selon le cas.
L’indice de charge (IC) assigné a chaque dispositif terminal indique, pour
éviter toute surcharge, le pourcentage de la charge totale qui peut être rac-
cordée à un circuit téléphonique bouclé utilisé par ce dispositif. La terminai-
son du circuit bouclé peut être constituée de n’importe quelle combinaison
de dispositifs, pourvu que la somme des indices de charge de l’ensemble
des dispositifs ne dépasse pas 100.
L’Indice de charge de ce produit est 0.4B.
NOTICE: The Industry Canada label identifies certified equipment. This cer-
tification means that the equipment meets certain telecommunications net-
work protective, operational and safety requirements. Industry Canada does
not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to
be connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connec-
tion. The customer should be aware that compliance with the above condi-
tions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations
made by the user to this equipment, or equipment malfunctions, may give
the telecommunications company cause to request the user to disconnect
the equipment.
User should ensure for their own protection that the electrical ground con-
nections of the power utility, telephone lines and internal metallic water pipe
system, if present, are connected together. This precaution may be particu-
larly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves,
but should contact the appropriate electric inspection authority, or electri-
cian, as appropriate.
The Load Number (LN) assigned to each terminal device denotes the per-
centage of the total load to be connected to a telephone loop which is used
by the device, to prevent overloading. The termination on a loop may consist
of any combination of devices subject only to the requirement that the total of
the Load Numbers of all the devices does not exceed 100.
The Load Number of this unit is 0.4B.
i
Table of Contents
Section 1: Introduction 1
1.1 About the NT9010 System ........................................... 1
1.2 About the NT9010 Manual Set ..................................... 1
1.3 Main system Specifications ........................................... 1
1.4 Additional Devices ........................................................ 2
Section 2: Completing Wiring 3
2.1 AC and Battery Hookups .............................................. 3
2.2 Telephone Connection Terminals - TIP, RING, T-1, R-1 .. 3
2.3 Zone Wiring ................................................................. 3
2.4 Connecting the Remote Sounder .................................. 4
Section 3: Programming the NT9010 5
3.1 How to Enter Advanced Programming .......................... 5
3.2 Programming Decimal Data .......................................... 5
3.3 Programming Hexadecimal Data ................................... 5
3.4 Programming Toggle Options ....................................... 5
3.5 Programming Audio Labels ........................................... 5
3.6 Reviewing Programming ............................................... 6
3.7 Exiting Programming .................................................... 6
Section 4: Changing How the NT9010 Works For Users 7
4.1 Accessing the NT9010 System Using a Telephone ......... 7
4.2 Access Codes ............................................................... 7
4.3 Voice Prompt Interface ................................................. 8
4.4 Alarm Announcements ................................................. 9
4.5 Arming and Disarming Options .................................... 9
4.6 Automatic Arming ........................................................ 9
4.7 Entry and Exit Delay Options ....................................... 10
4.8 Bell Options ................................................................ 10
4.9 User Commands ......................................................... 10
4.10 Function Keys ............................................................. 12
4.11 Programming Wireless Keys and Handheld Keypads ....13
4.12 Fire, Auxiliary, and Panic Keys .....................................13
4.13 Keypad Options ..........................................................14
4.14 Sleep Mode ................................................................14
Section 5: Changing Other NT9010 Functions 15
5.1 Zone Definitions ......................................................... 15
5.2 Zone Attributes ...........................................................16
5.3 Enrolling Hardwired Zones ..........................................16
5.4 Wireless Device Serial Numbers ...................................16
5.5 Wireless Zone Supervision ...........................................16
5.6 RF Jamming Detection Zone ........................................17
5.7 Zone Tamper/Fault Options ......................................... 17
5.8 Communicator - Dialing ..............................................17
5.9 Communicator - Telephone Numbers .........................18
5.10 Communicator - Account Codes ................................. 18
5.11 Communicator - Reporting Formats ............................18
5.12 Communicator - Reporting Codes ...............................20
5.13 Talk/Listen-in Programming .........................................21
5.14 Downloading .............................................................. 21
5.15 Telephone Line Monitoring (TLM) ...............................22
5.16 Test Transmissions ......................................................22
5.17 Event Buffer ................................................................ 23
5.18 Swinger Shutdown ..................................................... 23
5.19 Timebase ....................................................................23
5.20 Factory Default ...........................................................23
5.21 Installer Lockout .........................................................23
5.22 Walk Test ...................................................................24
Appendix A: Reporting Codes 25
ii
NOTES:
1
Section 1: Introduction
1.1 About the NT9010 System
The NT9010 is a full-featured, wireless security system. It has
been designed for fast and easy installation.
The NT9010 system is made up of the following components:
• a main control unit
• Up to 32 WLS9XX wireless detectors and WLS908 panic pen-
dants (total)
• You can also add up to 16 WLS909 wireless keys, and 4
WLS910 handheld keypads to the system.
The NT9010 system supports up to 32 zones (detectors and
panic pendants), and 32 system users. The NT9010 main control
unit guides users through their available options with easy-to-
understand audio prompts. The status of the NT9010 system can
be monitored over a telephone line.
You can program the system using the NT9010 control unit, or
using DLS-3 downloading software and a computer. If you pro-
gram the system from the NT9010 control unit, you can do the
basic zone enrollment and programming using the Installation
Wizard. See the Quick Set Up Guide for more information on
using the Installation Wizard.
1.2 About the NT9010 Manual Set
Quick Set Up Guide
This Guide is for people who will be installing NT9010 systems
requiring only basic programming. This will be the case in the
majority of installations. Please review this Guide before begin-
ning your installation. The Quick Set Up Guide covers the follow-
ing topics:
• An overview of the system
• How to mount and complete basic NT9010 wiring
• How to enroll devices and program the system using the
Installation Wizard
• Basic troubleshooting tips
• Guidelines for placing smoke detectors
Installation Manual
This Manual is for people who will be installing a system that
needs special features or custom programming. If your installa-
tion requires more programming than is included in the Installa-
tion Wizard, review the relevant sections of this manual for more
information.
Programming Worksheets
Use this booklet to record your zone choices and other program-
ming for the system. Keep this booklet in a safe place for future
reference.
User’s Guide
The User’s Guide provides easy to follow instructions for NT9010
users. This Guide contains instructions on turning the system on
or off, dealing with alarms and emergencies, using advanced
functions, fire safety, and how to replace wireless device batter-
ies.
Installers should also review this manual, in order to properly
instruct the end-users once the installation is complete.
1.3 Main system Specifications
Flexible Zone Configuration:
• 32 fully programmable zones
• 23 zone types, 8 programmable zone options
• Connect up to 2 hardwired zones
Access Codes:
• 38 access codes: 32 user codes, 1 Master code, 2 supervisor
codes, 2 duress codes, and 1 maintenance code
Remote Sounder Output:
• Four-wire supervised connection to optional remote sounder
• Can be wired up to 350ft (105m) from the NT9010 control
unit
• Capable of steady or pulsed siren, voice prompts, and central
station talk/listen-in sessions
EEPROM Memory:
• Will not lose programming or system status on complete AC
and battery failure
Power Requirements:
• Plug-in Transformer = 9VAC, 20VA
• Battery = 6 volt 3.5 Ah minimum rechargeable sealed lead
acid
Digital Communicator Specifications:
• Supports all major formats including SIA, Contact ID, and
20bps formats
• Split reporting of selected transmissions to each telephone
number
• 3 programmable telephone numbers
• 2 system account codes
• DTMF and pulse dialing
• DPDT line seizure
• Anti-jam detection
• Event-initiated personal paging
System Supervision Features
The NT9010 continuously monitors a number of possible trouble
conditions including:
• AC Power Failure (system enters “Sleep” mode on loss of AC
power for longer than 30 seconds)
• Trouble by Zone
• Fire Trouble
• Telephone Line Trouble
• Low Battery Condition
• Remote Sounder Supervisory
• Loss of Internal Clock
• Tamper by Zone
• Failure to Communicate
• Improper Zone Placement
2
False Alarm Prevention Features
• Audible Exit Delay
• Audible Exit Fault
• Urgency on Entry Delay
•Quick Exit
• Swinger Shutdown
• Recent Closing Transmission
• Cross Zone Alarm
• Burglary-verified timer
• Communication Delay
• Rotating Keypress Buffer
Additional Features
• Keypad activated alarm output and communicator test
• Keypad lockout
• 128 event buffer, time and date stamped
• Uploading/downloading capability
1.4 Additional Devices
WLS904 Wireless Motion Detector
The Wireless Motion Detector can be used to include wireless
space protection. The unit comes with four ‘AAA’ batteries.
WLS906 Wireless Smoke Detector
The Wireless Smoke Detector can be used to include wireless
smoke detection. The unit comes with six ‘AA’ batteries.
WLS907 Wireless Universal Transmitter
The Wireless Slimline Universal Transmitter can be used to add
wireless door or window contacts. The unit comes with three
‘AAA’ batteries and has built-in contacts.
WLS908 Wireless Panic Pendant
The Wireless Panic Pendant can be used to include personal wire-
less protection. The unit comes with 1 mini 12V battery (not user
changeable).
WLS909 Wireless Key
The Wireless Key can be used to include a simple and mobile
method of arming and disarming the system. The unit comes
with three Photo/Electronic 1.5V batteries.
This system can have a maximum of 16 Wireless Keys.
WLS910 Wireless Handheld Keypad
The Wireless Handheld Keypad can be used to include a simple
and mobile method of arming and disarming the system. The
unit comes with three ‘AAA’ batteries.
The system can have a maximum of four Wireless Handheld Key-
pads.
WLS912 Wireless Glassbreak Detector
The Wireless Glassbreak Detector can be used to include wireless
glassbreak detection. The unit comes with three ‘AA’ batteries.
WLS914 Dual PIR Wireless Motion Detector
The Dual PIR Wireless Motion Detector can be used to include
wireless space protection. The unit comes with four ‘AAA’ batter-
ies.
WLS915 Wireless Universal Transmitter
The WLS915 Wireless Universal Transmitter is a smaller transmit-
ter that can be used for door and window contacts. The unit
comes with three ‘AAA’ batteries and has built-in contacts.
Remote Sounder
You can connect a hardwired remote sounder to the NT9010 sys-
tem. This sounder provides an additional station for the NT9010
to sound alarms and system status, and for central station talk/
listen-in sessions.
3
Section 2: Completing Wiring
This section describes special options for AC or battery power, and instructions on installing hardwired zones and the remote sounder.
2.1 AC and Battery Hookups
AC Terminals - AC
Connect the AC and telephone line wiring to the terminals
mounted on the NT9010 backplate. When you later attach the
NT9010 to the backplate, the posts on the back of the unit will
plug into the terminals, completing the connection.
For the NT9010 to work correctly,
you will need to connect it to an
AC power source that is not con-
trolled by a switch. The system
comes with a 9V, 20VA plug-in
transformer. Connect the trans-
former to an unswitched AC source and to the two terminals on
the backplate labelled AC.
The system can be programmed to accept a power line frequency
of either 50Hz AC or 60Hz AC in programming section [701],
option [1].
NOTE:Do not connect the transformer until all other wiring
is complete.
AC Power Line Frequency . . . . . . . . . Section [701], Option [1]
Battery Connection
The battery is used to provide back up power in the event of an
AC power failure and to provide additional current when the sys-
tem demands exceed the power output of the transformer, such
as when the system is in alarm.
NOTE:Do not connect the battery until all other wiring is
complete.
Connect the RED battery lead to the positive of the battery, the
BLACK battery lead to the negative.
The High Current Charge/Standard Battery Charge option
(section [701], option [7]) allows you to choose between a high
current battery charge and the standard battery charge rate.
High Current/Standard Battery Charge Section [701], Option [7]
2.2 Telephone Connection Terminals - TIP,
RING, T-1, R-1
If a telephone line is
required for central station
communication or for
downloading, connect an
RJ-31X jack to the R-1, T-1,
RING, and TIP terminals on
the backplate as shown
below.
NOTE: Please ensure that all
plugs and jacks meet the
dimension, tolerance and
metallic plating require-
ments of 47 C.F.R. Part 68,
SubPart F. For proper operation there must be no other
telephone equipment connected between the control
panel and the telephone company facilities.
Do not connect the alarm system communicator to tele-
phone lines intended for use with a FAX machine. These
lines may incorporate a voice filter which disconnects the
line if anything other than FAX signals are detected, result-
ing in incomplete transmissions.
2.3 Zone Wiring
You can connect up to two hardwired zones to the NT9010. For
the hardwired zones to work correctly, you must enroll them with
the system (see section 5.3 “Enrolling Hardwired Zones” on
page 16). For a complete description of the operation of all zone
types, please see section 5.1 “Zone Definitions” on page 15.
Use the following NT9010 terminals to
make your zone connections:
There are two different ways in which
zones may be wired, depending on
which programming options have been
selected. The system can be programmed
to supervise normally closed, or Single
End of Line loops. Please refer to the following sections to study
each type of individually supervised zone wiring.
Normally Closed (NC) Loops
To enable normally closed loops, programming section [013],
option [1] must be ON.
NOTE: This option should only be selected if Normally
Closed (NC) devices/contacts are being used.
4
Normally Closed Loops . . . . . . . . . . . . Section [013], Option [1]
Single End Of Line (EOL) Resistors
To enable system detection of single end-of-line resistors, pro-
gramming section [013], option [1] must be OFF.
NOTE: This option should be selected if either Normally
Closed (NC) or Normally Open (NO) detection devices or
contacts are being used.
End of Line Resistors . . . . . . . . . . . . . . Section [013], Option [1]
Keyswitch Zone Wiring
Zones may be programmed to be used as keyswitch arming
zones and must be wired according to the following diagram:
For a complete description of how keyswitch zones operate, see
section 5.1 “Zone Definitions” on page 15.
2.4 Connecting the Remote Sounder
You can connect a hardwired remote sounder to the NT9010 sys-
tem. This sounder provides an additional station for the NT9010
to sound alarms and system status, and for central station talk/
listen-in sessions.
Connect the remote sounder to the NT9010 control unit as
shown below:
For the sounder to work on the system you must also turn on the
Remote Annunciation option. When this option is turned on,
the remote sounder will also be supervised.
The Local Annunciation option controls the sounder in the
NT9010 control unit. If you turn this option off, there will be no
alarms or voice prompts from the NT9010. If both options are on,
there will be sound from both the NT9010 and the Remote
Sounder.
If there is a Remote Sounder on the system and it does not report
a supervisory signal within 30 seconds, a “Service Required”
trouble will be generated, and a “Bell Circuit Trouble” event will
be logged in the buffer.
See also section 5.13 “Talk/Listen-in Programming” on page 21.
Local Annunciation. . . . . . . . . . . . . . . Section [017], Option [4]
Remote Annunciation. . . . . . . . . . . . . Section [017], Option [5]
5
Section 3: Programming the NT9010
The following section of the manual describes how to use the advanced programming sections. For instructions on using the Installation
Wizard, please see the Quick Set Up Guide.
3.1 How to Enter Advanced Programming
You can use the Advanced Programming to set all communicator
and system options. The Installer Code is [5555] at default, but
should be changed to prevent unauthorized access to program-
ming.
NOTE: After you exit from the Installation Wizard or
Advanced Programming, the system will reset itself. This
will take 15 seconds. Do not attempt to perform any system
function during this reset period.
Step 1: From any keypad enter [*][8][Installer Code].
• The System light will flash and the Armed light will turn on to
indicate you are in programming
• The NT9010 will announce “To use the Wizard press 1. To
bypass the Wizard press 2.”
Step 2: To skip the Installation Wizard and go to the advanced
programming sections, press [2].
Step 3: Enter the 3-digit section number you want to program.
• The Armed light will turn off and the Ready light will turn on
to indicate the system is ready for the information for the
selected section
• You can use the Forward (Playback) button to go forwards
through the advanced programming data. The Backward
(Record) button will not work in the advanced programming
sections, except for sections [301] to [303], and [402].
Step 4: Sections [802], [804], or [807] have 2- or 3-digit sub-sec-
tions. To access programming in these sections enter the pro-
gramming sub-section number.
NOTE: If the section number entered is not valid, the
NT9010 will sound an error tone and say the section num-
ber that was entered.
Installer Code. . . . . . . . . . . . . . . . . . . . . . . . . . . . Section [006]
3.2 Programming Decimal Data
When the Ready light is ON the NT9010 is waiting for the infor-
mation to be programmed for the selected section.
If a digit is entered for each program box in a section the system
will automatically exit from the section. It will turn OFF the Ready
light and turn the Armed light back ON.
You can also press the [#] key to exit a section before entering
data for every box. This is handy if you only need to change the
first few program boxes. All other locations in the section will
remain unchanged. If the [#] key is pressed the system will turn
OFF the Ready light, turn ON the Armed light and exit from the
section.
You can use also the Forward (Playback) button to go forwards
through the programming data. The Backward (Record) button
will not work in the advanced programming sections.
3.3 Programming Hexadecimal Data
You may need to enter hexadecimal (HEX) digits for some of the
programming sections. To program a HEX digit press the function
button corresponding to the HEX digit you want to program:
Button Name HEX Digit
Stay A
Away B
Chime C
Exit D
Status E
Volume F
If you enter information into a section and make a mistake, press
the [#] key to exit the section. Select that section again and re-
enter the information correctly.
If you are using a pulse communications format, a decimal zero
[0] does not transmit. Programming a zero [0] tells the system
not to send any pulses for that digit. To make a zero [0] transmit,
it must be programmed as a Hexadecimal ‘A’.
3.4 Programming Toggle Options
Some sections contain several toggle options. Refer to the Pro-
gramming Worksheets to determine what each option repre-
sents. When you enter a toggle option section, the NT9010
recites the numbers of the options that are currently ON.
Press the number corresponding to the option to toggle it ON or
OFF. Once all the toggle options have been selected correctly
press the [#] key to exit the section and save the changes.
3.5 Programming Audio Labels
You can program audio labels for the system, and for each of the
zones. If you enroll the zones using the Installation Wizard, you
can choose from five pre-set labels for the zone (please see the
Quick Set Up Guide).
Alternatively, you can program custom labels using the advanced
programming sections. To program or change a label:
1. From Advanced Programming, enter section [807].
2. Enter the 3-digit sub-section number of the label ([561], or
[601] to [633]). The system announces the section number
and then recites the words presently programmed in the
label. Each label may have up to six words. The system then
prompts:
“Enter three digit word. To exit, press pound”.
3. Enter the 3-digit code for each word you want to program.
You can enter up to six words for each label. Please see
Appendix A: “Audio Label Library” in the Programming
Worksheets for a list of the 3-digit codes for each available
word. To add numbers to a label, see “Adding Numbers to
Labels” on page 6. If your label is less than six words,
press [#] at the end of the label.
6
4. If you want to use a recorded label, in place of the first word
of the label, enter [244] then the number of the label [001] to
[008]. The recorded label will replace all six words in the sec-
tion. To record a label, see “Recording Custom Labels” on
page 6.
5. When you have entered the label, the system will recite it. If
the label is correct, press [#]. To change the label, repeat steps
1-4, above.
6. Record the new label in the appropriate section of the Pro-
gramming Worksheets.
Adding Numbers to Labels
Three special Number Commands are available to allow the sys-
tem to include a number in the voice label. The number com-
mands allow the system to announce the number in three
different modes:
Label 000: Number Command 1, Combined Form. The num-
ber will be announced in its full form. For example, the number
401 would be announced as “four hundred and one”.
Label 001: Number Command 2, Ordered Form. The number
will be announced in a descriptive form. For example, the num-
ber 401 would be announced as “four hundred and first”.
Label 002: Number Command 3, Individual Numbers. Each
digit in the number will be announced individually. For example,
the number 401 would be announced as “four zero one”.
The number commands take up two of the six available word
spaces in a label. In the first space select the type of announce-
ment for the number (Number Command 000, 001 or 002). In
the second space program the 3-digit number to be read (from
000 to 999).
NOTE: Because number commands take up 2 label spaces,
you cannot program them in the sixth entry spot for a
label.
Recording Custom Labels
You can record up to eight custom labels for the system and for
the zones using programming sections [701] to [708]. You can
use any of these labels for the system or zone labels, instead of
the words available on the Audio Label Library. To record a cus-
tom label:
1. From Advanced Programming, enter [807].
2. Enter one of sub-sections [701] to [708].
3. Press the Record function key on the NT9010.
4. Speak into the NT9010 microphone. Each label can be up to
three seconds long. To stop recording, press [#].
5. When you are finished recording, press the Playback function
key. The NT9010 plays your recorded label back to you. To lis-
ten to the label again, press Playback again.
6. If you want to re-record the label, press the Record function
key again.
7. To record more labels, repeat steps 1 to 5.
NOTE: If the NT9010 is completely powered down (both AC
and battery power are lost), the recorded labels will be lost.
3.6 Reviewing Programming
To review the current programming for a section enter the 3-digit
section number. The NT9010 will announce the data pro-
grammed. If the programming is correct press [#] to exit the sec-
tion, otherwise enter the correct data.
3.7 Exiting Programming
When the NT9010 announces “Enter Section Number”, press the
[#] key.
7
Section 4: Changing How the NT9010
Works For Users
Most NT9010 installations will only require basic programming. You can complete the basic programming using the NT9010 Installation
Wizard (please see the NT9010 Quick Set Up Guide for more information). The NT9010 User’s Guide provides basic directions for arming
and disarming the system, bypassing zones and performing user functions. The following sections provide information on how to cus-
tomize the NT9010 interface for your users, and how to change which options are available to NT9010 users.
4.1 Accessing the NT9010 System Using a
Telephone
Accessing the NT9010 Using a Local Telephone
To access the NT9010 system using a premise telephone, pick up
any local touchtone telephone and enter the three digit Tel e -
phone Access Code (default [***]). The NT9010 will seize the
line and announce
“Hello.”
If the Access Code Required for Local Access option is
enabled (section [807]-[021] option [02]) the NT9010 will
announce:
“Enter your Access Code.”
Enter your four-digit system access code. Invalid access codes
count towards the Keypad Lockout, if enabled.
You can access the NT9010 using a local telephone, even if the
telephone line is disconnected. For this to operate properly, you
must enable Telephone Line Monitoring on the system (see
section 5.15 “Telephone Line Monitoring (TLM)” on page 22).
You can change the Telephone Access Code to any 3 digit code
using numbers 0 through 9 as well as the [*] and [#] keys. This
access code can only be changed through Advanced Program-
ming.
NOTE: Avoid programming this code as a valid 3 digit area
code or telephone service. Avoid numbers such as [911],
[411], [611] or [0XX]. Do not try to exit this section by press-
ing [#], it will be accepted as a valid digit. To exit, program
all 3 digits of the code, or hang up.
Telephone Access Code . . . . . . . . . . . . . . . Section [807]-[020]
Code Required for Local Access . Section [807]-[021], Option [2]
TLM Enable/Disable . . . . . . . . . . . . . . Section [015], Option [7]
Keypad Lockout. . . . . . . . . . . . . . . . . . . . . . . . . . Section [012]
Accessing the NT9010 Using a Remote Telephone
If the Remote Access option (section [807]-[021], option [01]) is
enabled users can access the system from any touchtone tele-
phone in the world.
1. Call the telephone number the NT9010 system is connected
to.
2. Let the telephone ring one or two times.
3. Hang up and wait 10 seconds before calling again. The
NT9010 will answer after the first or second ring and
announce
“Hello.”
4. Enter the 3-digit Telephone Access Code. If this is not entered
within 10 seconds the NT9010 will announce
“Goodbye,”
and hang up. Once the correct code has been entered, the
system will prompt,
“Enter your Access Code.”
5. Enter a 4- or 6-digit access code. The NT9010 will begin to
announce the status of the system. If you do not enter an
access code within 20 seconds, or if you enter it incorrectly 3
times, the NT9010 will announce
“Goodbye,”
and hang up. Invalid access codes count towards the Keypad
Lockout, if enabled (see section 4.13 “Keypad Options” on
page 14).
NOTE: The Maintenance Code can be used to access the
system from a remote telephone.
Remote Access Enabled/DisabledSection [807]-[021], Option [1]
4.2 Access Codes
For instructions on programming access codes, see the NT9010
User’s Guide (“Programming Access Codes”).
General access codes can arm and disarm the system. When the
Code Required for Bypassing option is enabled, users will
need to enter a valid access code in order to bypass zones. Indi-
vidual access codes can have the Zone Bypassing attribute dis-
abled under Access Code Attribute programming, see section
“Programming Access Code Attributes” on page 8.
If the 6-Digit User Access Codes option is enabled, all the
access codes may be programmed with six digits instead of four,
with the exception of the Panel ID code and the Downloading
Access Code. The Installer’s Code will become [555555]. If 4-digit
codes are already programmed and this option is selected, the
first four digits of the programmed codes will remain as pro-
grammed and the last two digits will be [00].
If the 4-Digit User Access Codes is selected, all codes will be 4-
Digits in length. If 6-digit codes were previously programmed and
this option is enabled, the last two digits of each code will be
erased.
The available access codes are as follows:
General Access Codes - Access Codes [01] to [32]
Each access code can be used to arm and disarm the system.
Additional access code attributes are also programmable to
determine what abilities the code will have.
You can program access code attributes by following the instruc-
tions in this section.
8
Duress Codes - Access Codes [33] and [34]
When a Duress Code is used to perform any function the system
will send a Duress Reporting Code to the central station (see sec-
tion 5.12 “Communicator - Reporting Codes” on page 20).
Master Code - Access Code [40]
By default the Master Codes can perform any keypad function.
This codes can be used to program all access codes, including the
Duress Codes.
If the Master Code Not Changeable option is enabled users
will not be able to change the Master Code [40]. You will only be
able to change it using Advanced Programming.
Supervisor Codes - Access Codes [41] to [42]
Supervisor Codes can program additional access codes. By
default, Supervisor codes have the same attribute programming
as the Master code. You can change the attribute programming
for these codes by following the instructions in this section.
Maintenance Code
The maintenance code can only be used to arm and disarm the
system. The maintenance code will also allow remote (telephone)
access to the system.
It cannot be used to bypass zones, or for any other function. This
code can only be programmed in Advanced Programming.
Installer’s Code
You will use the Installer’s Code to set up and to program the sys-
tem. The default Installer’s Code is [5555].
Telephone Access Code
If the NT9010 system is connected to the premise telephone line,
users will be able to access their system using a premise or
remote telephone (see 4.1 “Accessing the NT9010 System
Using a Telephone”). Users will need to enter a Telephone
Access Code before they can use the NT9010 system. The default
Telephone Access Code is [***]. You can change this to any 3
digit code using numbers 0 through 9 as well as the [*] and [#]
keys. This access code can only be changed through Advanced
Programming.
NOTE: Avoid programming this code as a valid 3 digit area
code or telephone service. Avoid numbers such as [911],
[411], [611] or [0XX]. Do not try to exit this section by press-
ing [#], it will be accepted as a valid digit. To exit, program
all 3 digits of the code.
Programming Access Code Attributes
Attributes determine what abilities an access code will have.
By default, each code has the attributes of the code used to pro-
gram it. For example, if you use the Master code to program
other access codes, the new codes will have the same attributes
as the Master code. You can change the attribute programming
by following the instructions described below.
You cannot change Master code attribute programming. The
Master code has all attributes turned on, except for the Bell
Squawk on Arming/Disarming attribute.
To program each attribute:
1. Enter [*][5][Master code][9] to enter the attribute program-
ming mode.
2. Enter the 2-digit number of the access code you want to edit.
3. Enter the attribute number to toggle it on or off.
The programmable attributes are as follows:
• Attribute 1: User enabled for arming, disarming, alarm reset,
auto-arm cancel (on by default)
• Attribute 2: For future use
• Attribute 3: Zone Bypass enabled
This attribute allows the user to bypass zones.
• Attribute 4: NT9010 Remote Access
This attribute allows the user to access the security system
from a remote location via a telephone.
• Attributes 5-6: For future use
• Attribute 7: Bell Squawk on Arming/Disarming. When this
attribute is turned on, the bell will squawk when the access
code is entered to arm or disarm the system. For example,
you can use the arm/disarm bell squawk attribute to have
wireless key access codes squawk the bell, while other codes
are silent. To do this, enable attribute [7] on all access codes
associated with wireless keys.
NOTE: If you enable the Bell Squawk on Arming/Disarming
option (section [014], option [1]), the bell will sound arm/
disarm bell squawks for all access codes, regardless of the
programming for attribute [7] (see section 4.5 “Arming and
Disarming Options” on page 9).
Installer’s Code . . . . . . . . . . . . . . . . . . . . . . . . . . . Section [006]
Master code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Section [007]
Maintenance Code. . . . . . . . . . . . . . . . . . . . . . . . Section [008]
Master Code Not Changeable . . . . . . Section [015], Option [6]
Code Required for Bypassing . . . . . . . Section [015], Option [5]
6-digit User Access Codes . . . . . . . . . Section [701], Option [5]
Telephone Access Code . . . . . . . . . . . . . . . Section [807]-[020]
4.3 Voice Prompt Interface
You can customize the voice prompt interface for the NT9010
users by turning individual prompts on or off, and by changing
how the NT9010 system announces the current time.
To have the NT9010 system announce the time in am/pm format
(e.g. 9:00am), turn on the Clock is AM/PM option. To have the
system announce the time in 24-hr format (e.g. 21:00), turn on
the Clock is 24 Hour option.
The NT9010 system is designed to be easy to use by reminding
users of available commands. For example, after a user accesses
the system, they can press [*] and the NT9010 system will
announce the [*] commands that are available.
You can avoid confusing users by turning on only the prompts
that apply to the system you are installing. The options in sub-
section [004] only effect the NT9010 system [*] command
prompts: if a prompt is disabled, users will still be able to enter
the command it refers to.
Sub-section [003] determines which Status prompts the user will
hear. If an option is “ON”, the system will announce the prompt
when the appropriate condition is present. If an option is “OFF”,
the system will not announce the prompt if the condition is
present. For example, if you turn off the “Zone Tamper” prompt,
when a zone is tampered on the system, the NT9010 system will
not announce it to the user.
You can also have the NT9010 system announce the name of
zones that are opened or closed by turning on the Verbal Chime
option. When this option is turned on, if the Verbal Chime for
Zone Openings is also enabled, whenever a zone with the
Chime attribute enabled is opened, a series of beeps will sound
and the NT9010 will prompt (for example):
Changing How the NT9010 Works For Users: 4.4 Alarm Announcements
9
“Front Door”
If the Verbal Chime for Zone Closings is enabled, the NT9010
system will announce the zone label when the zone is closed. See
also section “[*] [4] Door Chime On/Off” on page 11.
You can create custom labels for the system and for each zone in
the Labels programming area. Please see section 3.5 “Program-
ming Audio Labels” on page 5 for more information.
Clock is AM/PM . . . . . . . . . . . . .Section [807]-[002], Option [1]
System Status Prompts. . . . . . . . . . . . . . . . Section [807]-[003]
[*] Command Prompts. . . . . . . . . . . . . . . . Section [807]-[004]
Door Chime Zone Attribute . Sections [101] to [132], Option [3]
Verbal Chime Enabled/Disabled . . . . . Section [017], Option [2]
Verbal Chime for Zone OpeningsSection [807]-[002], Option [2]
Verbal Chime for Zone Closings .Section [807]-[002], Option [3]
Custom System Label. . . . . . . . . . . . . . . . . Section [807]-[561]
Custom Zone Labels. . . . . . .Sections [807]-[601] to [807]-[632]
4.4 Alarm Announcements
If the Verbal Alarm option is turned on, the system will
announce the first and last zones that have gone into alarm,
along with the alarm tone. When a zone with the Audible
attribute turned on goes into alarm, the NT9010 system will
sound an alarm tone, but every 15 seconds it will pause the siren
and the speaker will announce the zone(s) in alarm, for example:
“Alarm South Bedroom Window”
You can change the number of seconds between alarm
announcements in the Alarm Tone Period for Verbal Alarm
section.
Zones programmed as Silent, and 24 Hour Supervisory Buzzer
zones will not be announced.
NOTE: Fire annunciation always overrides any burglary
zone alarm annunciation. Alarms from Fire, Auxiliary, or
Panic keys override all other alarm announcements.
NOTE:The alarm announcements will stop with the siren at
the end of the Bell Time Out period.
Verbal Alarm . . . . . . . . . . . . . . . . . . . Section [017], Option [3]
Alarm Tone Period for Verbal Alarm . . . . . . Section [807]-[030]
4.5 Arming and Disarming Options
If the Arm/Disarm Bell Squawk option is enabled the system
will squawk the alarm output once upon arming and twice upon
disarming. If an alarm is in memory, when the system is disarmed
the bell will sound three pairs of disarm squawks.
NOTE: If you enable the Bell Squawk on Arming/Disarming
(section [014], option [1]), the bell will sound arm/disarm
bell squawks for all access codes, regardless of the pro-
gramming for attribute [7] (see section 4.2 “Access Codes”
on page 7).
Enable both the Squawk on Away Arming/Disarming Only
and the Arm/Disarm Bell Squawk options to have the system
squawk the bell only when the system is away armed or dis-
armed.
If the Opening After Alarm Keypad Ringback option is turned
on, the system will beep the keypad 10 times rapidly if the sys-
tem is disarmed after an alarm occurred. If the Opening After
Alarm Bell Squawk option is turned on, the system will squawk
the bell output 10 times rapidly if the system is disarmed after an
alarm occurred.
If the system is armed using the Stay function key, or by entering
[*][9][access code], there will be no bell squawks during entry
and exit delays, except for the arm/disarm bell squawks.
Closing Confirmation, if enabled, will cause the keypad to
beep 10 times rapidly after the closing reporting code has been
successfully transmitted to central station.
NOTE: If the system is armed using the Stay function key
there will be no bell squawks during the exit delay except
for the arm bell squawk. If the system is no-entry armed
using [*][9][access code], there will be no bell squawks dur-
ing the exit delay, except for the arm/disarm bell squawks.
There is no entry delay (and no bell squawks) when the sys-
tem is no-entry armed.
If the AC/DC Inhibit Arming option is enabled, the system will
not arm if there is an AC or DC (battery) trouble present on the
system. Arming will not be allowed until the AC or battery trou-
ble is cleared. If no AC or battery trouble is currently present,
when a user attempts to arm the system, the system will do an
automatic battery test. If the battery is good, the system will arm.
If the battery is bad, the system will not arm.
If the AC/DC Inhibit Arming option is disabled, the system will
not do an automatic battery test when arming is attempted and
the user will not be prevented from arming the system when
there is an AC or battery trouble.
If you enable the WLS Key Does Not Use Access Codes option,
the disarm button will work on wireless keys which have not
been assigned access codes.
To prevent disarming by wireless keys which don’t have access
codes, disable this option. (See also section 4.11 “Programming
Wireless Keys and Handheld Keypads” on page 13.)
Arm/Disarm Bell Squawk . . . . . . . . . . .Section [014], Option [1]
WLS Key Does Not Use Access Codes .Section [017], Option [1]
Bell Squawk on Away Arming . . . . . . .Section [017], Option [8]
Opening After Alarm Keypad RingbackSection [381], Option [1]
Opening After Alarm Bell Ringback . . .Section [381], Option [2]
Closing Confirmation . . . . . . . . . . . . .Section [381], Option [4]
AC/DC Inhibit Arming . . . . . . . . . . . . .Section [701], Option [3]
4.6 Automatic Arming
You can program the system to automatically arm at a specific
time every day. Three items must be enabled in order to activate
the auto arming function:
1. The correct time of day must be programmed. For instruc-
tions on programming the time and date, see the NT9010
User’s Guide (“Setting the Time and Date”).
2. Enter [*][6][Master Code][2] to enable (three keypad beeps)
or disable (one long beep) the auto-arm feature.
3. Program the auto-arm time using the [*][6][Master Code][3]
command.
When the internal system clock matches the programmed auto
arm time, the system will check its status. If the system is armed,
the NT9010 will do nothing until the programmed auto-arm time
for the next day, when it will check again.
If the system is disarmed at the auto-arm time, the NT9010 con-
trol unit will sound the keypad buzzer for one minute. This is the
auto arm pre-alert period. Please note that if there is an auto-arm
10
time programmed, the system will sound the pre-alert whether
or not auto-arming is enabled (in the [*][6][2] menu).
If the Bell Squawk During Auto Arm option is enabled, the
bell will squawk while the system is auto-arming in order to
notify anyone on the premises that the system is being armed.
If a valid access code is entered during the auto arm pre-alert
period, automatic arming will be cancelled. If automatic arming
is cancelled by a user, the system will send the Auto Arm
Reporting Code to the central station.
NOTE:The Maintenance code cannot be used to cancel
automatic arming.
If no code is entered during the auto-arm prealert, the system
will auto-arm. If a zone is violated when the system arms, the
system will transmit a Partial Closing Reporting Code (if pro-
grammed), to indicate the system was not secure. If the zone is
restored, the NT9010 will arm the zone and add it back into the
system.
Program Time and Date . . . . . . . . . . . . .[*][6][Master Code][1]
Enable Auto Arming . . . . . . . . . . . . . . .[*][6][Master Code][2]
Program Auto Arm Time. . . . . . . . . . . . . [*][6][Master Code][3]
Partial Closing Reporting Code . . . . . . . . . . . . . . .Section [343]
Auto Arm Cancellation Reporting Code . . . . . . . .Section [348]
Bell Squawk During Auto Arm . . . . . .Section [014], Option [2]
4.7 Entry and Exit Delay Options
Upon arming, the system will begin the exit delay. If Audible
Exit Delay is enabled the keypad will beep every second until
the exit delay expires. The keypad will beep rapidly for the last 10
seconds of exit delay to warn the user the system is about to
arm.
Users can restart the exit delay one time while it is counting
down by pressing the Away key. The system will not log the user
who re-started the exit delay, unless the Quick Arming Dis-
abled/Function Keys Require Code option is turned on (sec-
tion [015], option [4]).
NOTE: If the system has been Stay armed, or armed with no
entry delay ([*][9]), pressing the Away key will not start an
exit delay.
For commercial applications Bell Squawk on Exit Delay may be
enabled. The system will squawk the alarm output once every
second when the exit delay is initiated and 3 times a second for
the last 10 seconds until the exit delay expires.
Upon entry, if a Delay type zone is violated, the system will begin
entry delay. The keypad will emit a steady tone. The keypad will
pulse the keypad sounder during the last 10 seconds to warn the
user the system is about to go into alarm. If there was an alarm
during the armed period, the keypad sounder will pulse for the
entire entry delay to warn the user of the previous alarm.
For commercial applications Bell Squawk on Entry Delay may
be enabled. The system will squawk the alarm output once every
second until the entry delay expires or the system is disarmed.
NOTE:Since two Delay zones are programmable, and there-
fore two different Entry Delays, when the system is armed
it will use the Entry Delay for the first Delay zone violated.
If Exit Delay Termination is enabled the system will monitor the
Delay zones during exit delay. If a Delay type zone is violated then
secured during the exit delay, the exit delay will be terminated
and the system will be armed immediately.
To prevent false alarms, use the built-in feature Audible Exit
Fault. If a delay type zone is violated within 4 seconds after the
exit delay has expired, the system will sound the entry delay
warning through the keypad and siren alerting the customer that
an improper exit was made. If the system is disarmed within the
entry delay no signal is sent. If not, the system will continue to
sound the alarm and send a signal to central station. This feature
can be disabled in Section [013] Option [6].
Bell Squawk During Auto Arm . . . . . . Section [014], Option [2]
Bell Squawk on Exit Delay. . . . . . . . . . Section [014], Option [3]
Bell Squawk on Entry Delay . . . . . . . . Section [014], Option [4]
Audible Exit Delay . . . . . . . . . . . . . . . Section [014], Option [6]
Audible Exit Fault . . . . . . . . . . . . . . . . Section [013], Option [6]
Exit Delay Termination . . . . . . . . . . . . Section [014], Option [7]
4.8 Bell Options
When the system goes into alarm, the siren will sound. The siren
will silence after the number of minutes programmed for the Bell
Cut-off time have passed.
The system supervises the remote sounder. If an open condition
is detected, the system will immediately indicate a trouble condi-
tion by beeping the keypad twice every 10 seconds to alert users
of the problem.
If the Temporal Three Fire Signal option is enabled, all Fire sig-
nals will follow the Temporal Three Pattern as described in NFPA
72. If turned OFF all Fire signals will sound a one second on, one
second off cadence.
If Fire Bell Continuous is enabled, the alarm output will sound
until a code is entered. If disabled, the alarm will sound until a
code is entered or the bell cut-off time has expired.
NOTE:Only fire zones will follow the Temporal Three Fire
Signal.
Bell Cut-off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Section [005]
Temporal Three Fire Signal
Enable/Disable . . . . . . . . . . . . . . . . . . Section [013], Option [8]
Fire Bell Continuous . . . . . . . . . . . . . . Section [014], Option [8]
4.9 User Commands
[*][1] Zone Bypassing
Users can bypass individual zones using the [*][1] keypad com-
mand. This command can be used if users want to have access to
an area while the system is armed, or to bypass a defective zone
(bad contact, damaged wiring) until service can be provided.
A bypassed zone will not cause an alarm. Instructions on zone
bypassing can be found in the NT9010 User’s Guide (“Zone
Bypassing”).
When the system is disarmed, all zones bypassed using [*][1] will
be unbypassed, except for 24-Hr zones.
If the Code Required for Bypass option is enabled, an access
code will be required to enter the Bypass mode. Only access
codes with the Bypass attribute enabled will be able to bypass
zones (see section 4.2 “Access Codes” on page 7).
If the Bypass Status Displayed While Armed option is chosen,
the System light will be ON while the system is armed to indicate
that there are bypassed zones.
Changing How the NT9010 Works For Users: 4.9 User Commands
11
NOTE: If a 24 hour zone is bypassed, ensure that the zone is
restored or disabled before removing the bypass.
Code required for bypass . . . . . . . . . . Section [015], Option [5]
Bypass Displayed While Armed. . . . . . Section [016], Option [7]
[*][2] Trouble Announcements
The system constantly monitors itself for several different trouble
conditions. If a trouble condition is present, the System light will
be ON and the keypad will beep twice every 10 seconds. The
trouble beep can be silenced by pressing any key on the keypad.
If Bell Squawk on Trouble is enabled (section [014], option[5]),
the bell will squawk every 10 seconds when a trouble condition is
present.
To listen to an announcement of trouble conditions:
1. Press [*] [2].
2. The system will announce each trouble condition.
Possible trouble conditions are described below:
Service Required: The system has one or more of the following
problems:
• Low Battery: Main system backup battery charge is low. Trou-
ble is restored when the battery is fully charged.
• Remote Sounder Supervisory Trouble: The bell circuit is open.
• General System Trouble: One or more devices have not
passed the Placement Test.
The NT9010 will only announce “Service Required”. If the con-
trol unit announces this trouble, users must call for assistance.
The specific trouble will be logged in the event buffer.
AC Failure: AC power is no longer being supplied to the NT9010
control unit. To conserve power, when there is an AC Failure all
lights will turn off, except for the flashing System light.
Telephone Line Monitoring Trouble (TLM): There is a problem
with the telephone line (See section section 5.15 “Telephone
Line Monitoring (TLM)” on page 22.)
Failure to Communicate (FTC): The communicator failed to
communicate with any of the programmed telephone numbers
(see section 5.8 “Communicator - Dialing” on page 17).
Zone Fault (including Fire Zone): A zone on the system is
experiencing trouble. This means that a zone could not provide
an alarm to the system if required to do so (e.g. a fire zone is
open, or a supervisory fault on a wireless zone). When a zone
fault occurs, the keypad(s) on the system will start to beep. Press
[5] while in Trouble mode to hear the affected zones.
NOTE: A Fire zone trouble will be generated and
announced in the armed state.
Zone Tamper: The tamper switch is open on a wireless device.
When a tamper condition occurs, the NT9010 will start to beep
(if the system is armed, an alarm will occur). Press [6] while in the
Trouble mode to hear the affected zones. If a zone is tampered or
faulted, it must be fully restored to clear the trouble. If a smoke
detector is tampered, the Ready light will remain on and the sys-
tem can be armed.
NOTE:Once a zone is tampered or faulted, it must be com-
pletely restored before the trouble condition will clear.
Device Low Battery: A wireless device has a low battery condi-
tion. Press [7] one, two, or three times to hear which devices are
experiencing battery failure. The following will occur:
Keypad beeps: NT9010 Announces:
Press [7] 1 Zones with low batteries
Press [7] again 2 Handheld keypads with
low batteries
Press [7] again 3 Wireless keys with low batteries
Loss of System Time: When the system is powered up, the
internal clock needs to be set to the correct time. This trouble is
cleared when an attempt is made to reset the clock.
[*] [3] Alarm Memory
If there is an alarm in memory when the system is disarmed, the
System light will be on. Press [*][3] to enter the alarm memory
mode. The NT9010 system will announce the alarms that are in
memory by zone number or label. For example:
“There is 1 alarm in memory. Fire Zone. To exit, Press '#'.”
Press [#] to return to the “Ready” mode. Alarm Memory is
cleared when the system is armed.
[*] [4] Door Chime On/Off
Users can turn the Door Chime feature on or off by pressing
[*][4]. If the door chime feature is enabled the keypad will beep 6
times rapidly when a zone is opened and closed. The system will
only do this for zones with the Door Chime Attribute enabled
and if the door chime feature is enabled (see section 5.2 “Zone
Attributes” on page 16).
You can have the NT9010 system announce the names of zones
when they are opened or closed by turning on the Verbal Chime
feature. Please see section 4.3 “Voice Prompt Interface” on page
8.
Door Chime Zone Attribute. Sections [101] to [132], Option [3]
Verbal Chime Enabled/Disabled . . . . . .Section [017], Option [2]
Verbal Chime for Zone OpeningsSection [807]-[002], Option [2]
Verbal Chime for Zone Closings. Section [807]-[002], Option [3]
[*] [5] Programming Access Codes
All access codes can be programmed using the [*][5] command.
For complete instructions on programming access codes, see the
NT9010 User’s Guide (“Programming Access Codes”). For infor-
mation on access code attribute programming, see section 4.2
“Access Codes” on page 7.
[*] [6] User Functions
To program user functions, perform the following:
1. Press [*] [6] [Master code]. The keypad will flash the ‘System’
light.
2. Press the number [1] to [7] for the item to be programmed.
•[1] - Time and Date
See the NT9010 User’s Guide for instructions on setting the
time and date (“Setting the Time and Date”).
•[2] - Auto-Arm Enable/Disable
Enter [2] to enable (three keypad beeps) or disable (one long
beep) the auto-arm feature.
•[3] - Auto-Arm Schedule
Enter [3] to change the auto-arm time.
Enter the auto-arm time in 24-hour format (i.e. enter a 4-digit
number in [hhmm] format).
•[4] - System Test
When [4] is pressed the system will perform the following. For
step-by-step instructions on performing a system test, see the
NT9010 User’s Guide (“Full System Test”).
- sound the alarm output for two seconds
- light all lights on the keypad
12
- sound the keypad buzzer for two seconds
- test the NT9010 battery
- send a System Test Reporting code, if programmed (see
section 5.12 “Communicator - Reporting Codes” on
page 20).
•[5] - Enable DLS (Downloading)
When [5] is pressed the system will turn on the downloading
option for 6 hours. During this time the system will answer
incoming downloading calls (see section 5.14 “Downloading”
on page 21).
• [6] – User Initiated Call-Up
When [6] is pressed, the system will initiate a call to the
downloading computer.
•[7] Telephone Volume Control
You can change the volume of the voice prompts heard when
you access the NT9010 system by telephone. When you press
[7], the NT9010 will prompt “Phone Volume is High. To
change phone volume, press ‘1’. To exit press #.”
Options are ‘Low’, ‘Medium’, and ‘High’, with ‘High’ as the
default. You can change the current selection by pressing [1].
NOTE: To change the volume of the voice prompts from
the NT9010 unit you must use the Volume Key on the
NT9010.
[*] [8] Installation Wizard / Advanced Programming
Enter [*][8] followed by the Installer Code to enter the Installa-
tion Wizard, or the Advanced Programming sections (see Section
3: “Programming the NT9010” on page 5).
[*] [9] Arming Without Entry Delay
When a system is armed with the [*][9] command the system will
remove the entry delay from the system. After the exit delay,
Delay 1 and Delay 2 type zones will be instant and Stay/Away
zones will remain bypassed. (see section 5.1 “Zone Definitions”
on page 15). When the system is armed in this mode, the Armed
light will be flashing and NT9010 will prompt that there are
zones bypassed. The entry delay can be activated or deactivated
at any time while the system is armed by pressing [*][9].
For more information regarding this feature, see the NT9010
User’s Guide.
[*] [0] Quick Arm
If the Quick Arm Enable option is on, the system can be armed
by entering [*][0]. This is a useful method of arming the system
when someone doesn’t have an access code.
NOTE:The Quick Arm feature must be enabled in order for
the Stay/Away function keys to operate as intended. If the
feature is not enabled, the user will be required to enter
their access code after pressing the Stay or Away function
key in order to arm the system in the stay or away mode.
[*] [0] Quick Exit
Quick Exit will allow someone to leave an armed premise through
a Delay type zone without having to disarm and rearm the sys-
tem.
When [*][0] is entered, if the Quick Exit Enabled option is on,
the system will provide a two minute window to exit. During this
time the system will ignore the first activation of a Delay type
zone. When the Delay zone is secured the system will end the
two minute time period.
If a second Delay zone is tripped, or if the zone is not restored
after two minutes, the system will start entry delay.
Quick Arm Enable . . . . . . . . . . . . . . . Section [015], Option [4]
Quick Exit Enable . . . . . . . . . . . . . . . . Section [015], Option [3]
4.10 Function Keys
There are eight function keys on the NT9010 labelled Stay, Away,
Chime, Exit, Status, Volume, Record and Playback. The operation
of these keys is described below. Users can activate each function
by pressing and holding the key for 2 seconds.
The programming of any function key on the NT9010 may be
changed to any of the options listed below. To change the pro-
gramming of a function key:
1. Enter [*][8][Installer’s Code].
2. Enter section [807].
3. Enter [000] for function key programming.
4. Enter the 2-digit code for the function you want to program
for each key. (Each function is described below.)
5. When you are finished, press [#] to exit.
[00] - Null Key
The key is not used and will perform no function when pressed.
[01] - [02] For future use
[03] - Stay Arm
Arms the system in Stay mode. All Stay/Away type zones will be
automatically bypassed. Delay type zones will provide entry and
exit delay. The Quick Arm feature must be enabled for this key
to function (Section [015], Option [4]). If Quick Arming is not
enabled, the user must enter their access code after pressing the
function key in order to arm the system in the Stay mode.
[04] - Away Arm
Arms the system in Away mode. All Stay/Away type zones will be
active at the end of the exit delay. Delay type zones will provide
entry and exit delay. The Quick Arm feature must be enabled for
this key to function (Section [015], option [4]). If Quick Arming is
not enabled, the user must enter their access code after pressing
the function key in order to arm the system in the Away mode.
[05] - [*]+[9] No-Entry Delay Arm
After this function key is pressed the user must enter a valid
access code. The system will arm and remove entry delay from
the system when the exit delay expires (see section “[*] [9] Arm-
ing Without Entry Delay” on page 12).
[06] - [*]+[4] Door Chime On/Off
Pressing the key will toggle the Door Chime feature ON or OFF.
One solid beep means the feature has been disabled, three short
beeps means it has been enabled.
[07] - [*]+[6]...[4] System Test
This function key provides the user with a simple method for
testing the system (see section “[*] [6] User Functions” on page
11). A valid Master Code is required to perform this command.
[08] - [*]+[1] Bypass Mode
This function key provides the user with a simple method for
entering the Bypass Mode. If a access code is required it must be
entered before bypassing can be performed (see section “[*][1]
Zone Bypassing” on page 10).
[09] - [*]+[2] Trouble Display
This function key provides the user with a simple method for
entering the Trouble Display Mode (see section “[*][2] Trouble
Announcements” on page 11).
Changing How the NT9010 Works For Users: 4.11 Programming Wireless Keys and Handheld Keypads
13
[10] - [*]+[3] Alarm Memory
This function key provides the user with a simple method for
entering the Alarm Memory Display Mode (see section “[*] [3]
Alarm Memory” on page 11).
[11] - [*]+[5] Programming Access Codes
This function key provides the user with a simple method for pro-
gramming access codes. After this key is pressed a valid System
Master or Supervisor Code will have to be entered before the sys-
tem will allow programming to be performed (see section “[*]
[5] Programming Access Codes” on page 11).
[12] - [*]+[6] User Functions
This function key provides the user with a simple method for pro-
gramming User Functions. After this key is pressed a valid System
Master or Supervisor code must be entered before the system
will allow User Functions to be performed (see section “[*] [6]
User Functions” on page 11).
[13] - [15] For future use
[16] - [*]+[0] Quick Exit
Pressing this key will cause the system to activate the Quick Exit
feature (see section “[*] [0] Quick Exit” on page 12).
[17] - [*]+[1] Reactivate Stay/Away Zones
This function key provides the user with a simple method for
adding Stay/Away zones back into the system (see section “[*][1]
Zone Bypassing” on page 10).
[18] - [26] For future use
[27] - Status
Press and hold this key for two seconds to have the NT9010
announce the current status of the system. For example, the sys-
tem may announce:
“Zones are open. Zone 1. Secure system before turning on. For
more options, press star.”
[28] - Volume
To change the volume of NT9010 announcements, press and
hold this key for two seconds. The NT9010 will announce the dif-
ferent volume levels.
[29] - Record
Press and hold this key for two seconds to begin recording a
message through the NT9010 microphone. After you hear the
prompt “Record Memo Now” and a single 1s tone, begin record-
ing your message. When you are finished recording, press [#].
[30] - Playback
Press and hold this key for two seconds to listen to a recorded
message. If there is no message recorded, the NT9010 will sound
an error tone. You can stop playback of the recorded memo any
time by pressing [#].
4.11 Programming Wireless Keys and
Handheld Keypads
If you will be adding WLS909 wireless keys, or WLS910 handheld
keypads, after you enroll them on the system, you may want to
change the function of the buttons on these devices.
If you enable the WLS Key Does Not Use Access Codes option,
the disarm button will work on wireless keys which have not
been assigned access codes. To prevent disarming by wireless
keys which don’t have access codes, disable this option.
To change wireless key or handheld keypad function buttons,
from Advanced Programming:
1. Enter section [804].
2. Enter the 2-digit sub-section number of the button you want
to program:
[57] = Handheld keypad button 1
[58] = Handheld keypad button 2
[59] = Handheld keypad button 3
[60] = Handheld keypad button 4
[61] = Wireless key button 1
[62] = Wireless key button 2
[63] = Wireless key button 3
[64] = Wireless key button 4
3. Enter the 2-digit code from the list below for the function you
want the button to have:
4. Repeat steps 1 to 3 until all buttons are programmed.
Handheld Keypad Function
Button Programming. . . . . . . . Sections [804]-[57] to [804]-[60]
Wireless Key Function
Button Programming. . . . . . . . Sections [804]-[61] to [804]-[64]
WLS Key Does Not Use Access Codes .Section [017], Option [1]
4.12 Fire, Auxiliary, and Panic Keys
The emergency keys are available on the NT9010. Each pair of
keys must be pressed and held for 2 seconds before they will
activate. This 2 second delay is designed to help prevent acciden-
tal activation.
If the Fire Keys option is enabled, when the Fire keys are pressed
and held for 2 seconds, the system will activate the alarm output.
It pulses one second on, one second off only if option 8 of Sec-
tion [013] is disabled (Standard Fire option). If Fire Bell Continu-
ous is selected the alarm output will sound until a code is
entered, otherwise it will sound until a code is entered or the
alarm output times out. Communication of the signal to central
station is immediate.
If the Auxiliary Keys are pressed and held for 2 seconds the sys-
tem will sound the keypad beeper three times to verify activation.
The system will beep the keypad ten times rapidly to verify com-
munication to the central station.
If the Panic Keys are pressed and held for 2 seconds, the system
will immediately communicate the signal to central station. If
Entry Description
Can Be Used
on Handheld
Keypad
Can Be Used
on Wireless
Key
00 Null Key (Key not used) Yes Yes
03 Stay Arm Yes Yes
04 Away Arm Yes Yes
05 No entry delay arming Yes No
06 Door Chime On/Off Yes Yes
07 System Test Yes Yes
16 Quick Exit Yes Yes
17 Activate Stay/Away Zones Yes Yes
27 Disarm (Off) No Yes
28 FIre Alarm No Yes
29 Auxiliary Alarm No Yes
30 Panic Alarm No Yes
31 Status Yes Yes
14
Panic Keys Audible is enabled, the system will beep the keypad
three times upon activation and activate the alarm output until a
code is entered or the alarm output times out. Otherwise the
alarm will be completely silent.
NOTE: The Fire, Auxiliary, Panic keys will operate even if
Keypad Lockout is active (see section 4.13 “Keypad Options”
on page 14).
Fire Keys Enable . . . . . . . . . . . . . . . . .Section [015], Option [1]
Panic Keys Audible . . . . . . . . . . . . . . . Section [015], Option [2]
Fire Bell Continuous . . . . . . . . . . . . . .Section [014], Option [8]
4.13 Keypad Options
The system can be programmed to ‘lockout’ keypads if a series of
incorrect access code entries are made. After the Number of
Invalid Codes Before Lockout has been reached the system
will lock out the keypad for the Lockout Duration and log the
event to the event buffer. For the duration of the lockout the sys-
tem will sound an error tone when any key is pressed. The invalid
code counter will be reset every hour.
To disable Keypad Lockout program the Number of Invalid
Codes Before Lockout as (000).
NOTE: If Keypad Lockout is active, the system cannot be
armed or disarmed with a keyswitch.
If the Keypad Blanking Option is enabled the system will turn
off all lights on the NT9010 if no key is pressed for 30 seconds.
The keys, however, will remain backlit.
The system will turn the NT9010 lights back on if entry delay
begins or an audible alarm occurs. If the Code Required to
Restore Blanking Option is enabled, the lights will turn on
when a valid access code is entered. Otherwise, the lights will
turn on when a key is pressed.
NOTE: Keypad function keys will still operate when the
keypad is blank, unless the function key is programmed to
require an access code.
The keys of all the keypads can be backlit to provide easy viewing
in dim lighting conditions. If the Keypad Backlighting Option
is enabled the keys will be illuminated.
If the Bypass Status Displayed While Armed option is chosen,
the System light will be ON while the system is armed to indicate
that there are bypassed zones.
Number of Invalid Codes Before Lockout . . . . . . . Section [012]
Lockout Duration . . . . . . . . . . . . . . . . . . . . . . . . . Section [012]
Keypad Blanking Option. . . . . . . . . . . Section [016], Option [3]
Code Required to Restore Blanking. . . Section [016], Option [4]
Keypad Backlighting Option . . . . . . . . Section [016], Option [5]
Bypass Displayed While Armed . . . . . . Section [016], Option [7]
Keypad Lockout Reporting Code . . . . . . . . . . . . . Section [338]
4.14 Sleep Mode
To conserve the backup battery during the loss of AC power, the
NT9010 control unit will enter “sleep mode” after AC power is
missing for 30 seconds. When the NT9010 is in sleep mode, all
the lights on the unit will turn off, except for the System light,
which will flash.
The system will “wake up” and run on the backup battery when
any system event occurs, or when a user presses and holds a but-
ton on the unit for 2 seconds.
15
Section 5: Changing Other NT9010
Functions
Most installations will only require basic programming. You can complete the basic programming using the NT9010 Installation Wizard
(please see the NT9010 Quick Set Up Guide for more information). This section explains programmable features that affect the internal
functioning of the system, including zone operation, central station communications, talk/listen-in features, computer downloading fea-
tures, and other advanced options.
5.1 Zone Definitions
You can change how each of the 32 zones will operate in pro-
gramming sections [001] - [004]. For each zone that will be used,
enter a 2-digit zone definition.
NOTE:In addition to selecting how each zone will operate,
attributes may be programmed by zone (section 5.2 “Zone
Attributes” on page 16).
[00] Null Zone: The zone will not operate in any way. Zones
that are not used should be programmed as Null zones.
[01] Delay 1 Zone: If this zone is violated when the system is
armed it will provide an entry delay. The keypad buzzer
will sound to warn the user that the system must be dis-
armed. If the system is not disarmed before the entry
delay expires an alarm will be generated. Typically this
type of zone will be used for the front door, back door or
any other entry/exit point. Refer to Section [005], “System
Times”, to program the Delay 1 zone entry delay time.
[02] Delay 2 Zone: This zone type operates the same as the
Delay 1 zone option but can provide a different entry
delay. Typically this zone will be used for a garage door.
Refer to Section [005], “System Times”, to program the
Delay 2 zone entry delay.
[03] Instant Zone: If this zone type is violated when the sys-
tem is armed it will cause an instant alarm. Typically this
zone is used for windows, patio doors or other perimeter
type zones.
[04] Interior Zone: If this type of zone is violated when the
system is armed it will provide entry if a delay type zone
was violated first. Otherwise it will cause an instant alarm.
Typically this zone is used for interior protection devices,
such as motion detectors.
[05] Interior Stay/Away Zone: This zone type works the
same as the Interior zone type with one exception. The
zone will be automatically bypassed under the following
conditions:
• the system is armed in the Stay Mode (section 4.10
“Function Keys” on page 12)
• the system is armed without entry delay (section “[*]
[9] Arming Without Entry Delay” on page 12)
• the system is armed with an access code and during
the exit delay a Delay type zone is NOT tripped
The automatic bypass avoids having the user manually
bypass interior type zones when arming at home. If auto-
matically bypassed, the user can reactivate the zones by
entering the [*][1] command (section “[*][1] Zone
Bypassing” on page 10). Typically this zone is used for
interior protection devices, such as motion detectors.
[06] Delay Stay/Away Zone: This zone type will operate the
same as the Interior Stay/Away zone type except that it
will always provide entry delay. Typically this zone is used
for interior protection devices, such as motion detectors
and will help prevent false alarms since it will always pro-
vide the user the entry delay time to turn off the system.
[07] - [09] For future use
[10] 24 Hour Supervisory Buzzer Zone: Whether armed or
disarmed, when this zone type is violated the system will
immediately latch the keypad buzzer until a valid access
code is entered and will communicate immediately to the
central station.
[11] 24 Hour Burglary Zone: If this zone is violated,
whether armed or disarmed, the system will immediately
latch the alarm output and communicate to the central
station. The alarm will sound for the Bell Cutoff time pro-
grammed in Section [005] “System Times” or until a valid
access code is entered.
[12]-[20]:
The following zone definitions operate similar to the 24
Hour Burglary except for System Event output type, SIA
identifier, and some zone attributes:
[12] 24 Hour Holdup Zone
[13] 24 Hour Gas Zone
[14] 24 Hour Heat Zone
[15] 24 Hour Medical Zone
[16] 24 Hour Panic Zone
[17] 24 Hour Emergency Zone
[18] 24 Hour Sprinkler Zone
[19] 24 Hour Water Flow Zone
[20] 24 Hour Freezer Zone
NOTE: [12] 24 Hour Holdup zones give a silent alarm by
default.
[21] 24 Hour Latching Tamper: If this zone is violated the
installer must enter Installer Programming before the sys-
tem can be armed. The bell output will also activate for
the programmed time and the system will communicate
the alarm.
[22] Momentary Keyswitch Arm Zone: Momentary viola-
tion of this zone will alternately arm/disarm the system.
[23] Maintained Keyswitch Arm Zone: When this zone is
violated, the system will arm. When this zone is secured,
the system will disarm.
NOTE: Do not program wireless zones as [21] or [22] Key-
switch zones.
[24] For future use
[25] Interior Delay Zone: When the system is fully armed (i.e.
away armed), this zone will follow the exit delay. It will
also follow the entry delay, provided that a delay zone is
tripped first. If the delay zone is not tripped first, a zone
16
defined as “Interior Delay” will go into alarm instantly.
When the system is stay armed, this zone will be active,
but when it is tripped, it will initiate the entry delay.
[87] Delayed 24 Hour Fire (Wireless): If this zone is vio-
lated (e.g. the smoke detector senses smoke), the alarm
will immediately sound, but the alarm communication to
the central station will be delayed for 30 seconds. If dur-
ing the 30 second delay the user presses the [#] key, the
alarm and communicator will be delayed an additional 90
seconds. This provides time for a user to correct the prob-
lem.
NOTE: If a second Fire zone is violated, or if the Fire keys
are pressed during the delay time, the panel will latch the
alarm output and communicate immediately.
[88] Standard 24 Hour Fire (Wireless): When this zone is
violated (e.g. the smoke detector senses smoke), the
panel will immediately latch the alarm output and com-
municate to central station. The alarm will sound for the
Bell Cutoff time programmed in Section [005], or can be
programmed to sound until a valid code is entered (Sec-
tion [014], Option [8]).
5.2 Zone Attributes
Each zone will operate according to the Zone Definition selected
for it (see section 5.1 “Zone Definitions” on page 15).
You can customize the operation of a zone for a specific applica-
tion by changing the zone attributes. The following attributes are
programmable by zone:
NOTE: Do not change attributes for Fire Zones from the
default settings.
•Audible/Silent Determines whether the zone will activate
the alarm output or will be silent.
•Pulsed/Steady Determines if the alarm output will be
steady or pulse on for 1 second and off for one second.
•Activate Chime Determines if the zone will activate the
chime feature (see section “[*] [4] Door Chime On/Off” on
page 11).
•Bypass Enable Determines if the zone can be manually
bypassed (see section “[*][1] Zone Bypassing” on page 10).
•Force Arm Enable Determines if the system can be armed
with the zone violated. At the end of exit delay, if this type of
zone is violated, it will be ignored by the system. Once the
zone is secured it will be added back into the system.
This zone attribute is useful for a garage door. The customer
can arm the system with the garage door open. Later when
the customer closes the door it becomes part of the system.
NOTE: 24-hour zones must not have Force Arm enabled.
•Swinger Shutdown Enable Determines if the system will
shut down the communicator for the zone after the swinger
limit is reached (see section 5.18 “Swinger Shutdown” on
page 23).
•Transmission (TX) Delay Enable Determines if the system
will delay communicating the alarm reporting code to the
central station (see section 5.12 “Communicator - Reporting
Codes” on page 20).
•Wireless Zone Determines if the zone is a wireless zone or a
hardwired zone. Allows the system to generate low battery
trouble and zone supervisories.
NOTE: The wireless zone attribute must be enabled for all
enrolled wireless zones.
Audible/Silent Alarm. . . . . . . Section [101] to [132], Option [1]
Pulsed/Steady Alarm. . . . . . . Section [101] to [132], Option [2]
Activate Chime. . . . . . . . . . . Section [101] to [132], Option [3]
Bypass Enable. . . . . . . . . . . . Section [101] to [132], Option [4]
Force Arm Enable . . . . . . . . . Section [101] to [132], Option [5]
Swinger Shutdown Enable . . Section [101] to [132], Option [6]
Transmission Delay Enable . . Section [101] to [132], Option [7]
Wireless Zone. . . . . . . . . . . . Section [101] to [132], Option [8]
5.3 Enrolling Hardwired Zones
You can install up to two hardwired zones on the NT9010 sys-
tem. To make the wiring connections for these zones, please see
section 2.3 “Zone Wiring” on page 3. You must also enroll the
hardwired zones on the system.
To do this, in the Installation Wizard enter serial number
[200001] for the first hardwired zone, and [200002] for the sec-
ond hardwired zone. The NT9010 system will automatically
assign the hardwired zone to the next available zone number.
If you need to change the zone assignment of the hardwired
zones, you can do this in the Advanced programming sections:
1. Enter programming section [807].
2. Enter sub-section [091] for the first hardwired zone, or sub-
section [092] for the second hardwired zone.
3. Enter the 2-digit number of the zone that will be hardwired.
NOTE: Entering a zone as a hardwired zone will override
any wireless device serial number that may be programmed
for the zone.
NOTE: Fire zones are not supported as hardwired zones.
5.4 Wireless Device Serial Numbers
Normally, you will use the NT9010 Installation Wizard to enter
device serial numbers. If you need to delete a device from a zone,
or replace a device, you can use the advanced programming sec-
tion. To add, replace, or delete devices:
1. From Installers’s Programming, enter section [804]
2. Enter the 2-digit number of the zone you want to delete (01 -
32). The system announces the current serial number for the
zone.
3. Enter the new serial number for the zone. To delete a device,
enter [000000]. The wireless device for the zone will be
removed.
NOTE: You may need to remove power from the system
and then restore it to clear troubles caused by deleted
zones.
5.5 Wireless Zone Supervision
NOTE: The RF Jam Detect zone, hardwired zones, and Panic
Pendants must have the supervision option disabled.
Wireless Supervisory Window
Each wireless zone will send a supervisory signal every 12 min-
utes. If the receiver does not receive a signal within the time pro-
grammed for the Wireless Supervisory Window, it will
generate a supervisory fault.
To program the wireless supervisory window, from Advanced Pro-
gramming:
Changing Other NT9010 Functions: 5.6 RF Jamming Detection Zone
17
1. Enter section [804].
2. Enter sub-section [81].
3. Enter the time period for the supervisory window (valid
entries are 01-24 hours).
4. To exit press [#].
Disable/Enable Zone Supervision
When you enroll a zone through the NT9010 Installation Wizard,
the Wizard will automatically turn on supervision for the zone. To
disable supervision for any zone, enter the following at any sys-
tem keypad:
1. Enter section [804].
2. Enter section [82], [83], [84] or [85]. Disable or enable super-
vision for each wireless zone by turning each relevant option
on or off.
3. To exit press [#].
WLS908 Panic Pendant
The panic pendant does not transmit a supervisory signal. This is
so that the user will be able to take it away from the premise.
When you enroll Panic Pendants using the NT9010 Installation
Wizard, the NT9010 automatically disables wireless supervision
for each panic pendant zone.
NOTE: If you replace a RF Jam Detect zone, hardwired
zone, or a Panic Pendant with a different type of device
(e.g. a motion detector), supervision of the device will not
be turned on automatically. You must turn it on as
described above.
5.6 RF Jamming Detection Zone
For RF jamming detection to work, you must select an unused
zone to be used as the RF Jam Detect zone. When the NT9010
system detects an attempt to jam the RF signal, the RF Jam
Detect zone will be violated and the system will generate a
tamper signal. When the jamming signal is gone, the RF Jam-
ming Detection zone closes and the system sends a tamper
restore signal.
To enable RF jamming detection, from Advanced Programming:
1. Enter programming section [807], then sub-section [093].
2. Select an unused zone to be the RF Jam Detect zone. Enter
the 2-digit number ([01] to [32]) of the RF Jam Detect zone on
the keypad.
3. You must disable supervision for the RF Jam Detect zone.
Enter programming section [804], then enter one of sub-sec-
tions [82] to [84] to turn off the supervision for the zone.
4. RF jamming detection is now enabled. To exit Advanced Pro-
gramming, press [#].
NOTE: If you need to change the RF Jamming Detection
Zone, you should first delete the zone by entering (00) in
section [807], sub-section [093].
RF Jamming Detection Zone. . . . . . . . . . . . Section [807]-[093]
5.7 Zone Tamper/Fault Options
By enabling Tampers/Faults Do Not Show as Open, faults and
tampers for wireless zones will not be annunciated, and will be
hidden from the end user. If the option is disabled, faults and
tampers will be annunciated.
NOTE:Once a zone is tampered or faulted, it must be com-
pletely restored before the trouble condition will clear.
If the All System Tampers Require Installer Reset option is
enabled, any zone faults must be reset by entering
[*][8][Installer’s Code] before the system can be armed. Auto-
Arming and Keyswitch arming will also be prevented in the pres-
ence of any zone fault.
NOTE: The Auto Arm cancellation code will not be trans-
mitted if arming is inhibited due to a zone fault.
Tampers/Faults Do Not Show As Open.Section [013], Option [4]
All System Tampers
Require Installer Reset . . . . . . . . . . . . . Section [701], Option [4
5.8 Communicator - Dialing
If the Communicator Disable option is selected the system will
never attempt to call central station. If the Communicator is
enabled, the system will attempt to call central station when an
event occurs that has a valid reporting code programmed (see
section 5.12 “Communicator - Reporting Codes” on page 20).
You must also program a valid telephone number for the com-
municator to work.
Communicator Call Direction Options are used to select
where the system will send different kinds of reporting codes
when events occur. You can choose to have the system send
reporting codes to:
• 1st telephone number
• 2nd telephone number
These options are programmed separately for each type of
reporting code.
The different types of reporting codes are:
• Alarm/Restore codes
• Tamper Alarm/Restore codes
• Opening/Closing codes
• System Maintenance Alarm/Restore codes
• System Test Transmission codes
When the Force Dialing option is enabled, the system will dial
out regardless of the presence of dial tone. Each dialing attempt
will follow this pattern:
a) the system picks up the telephone line and searches for dial
tone for 5 seconds
b) if no dial tone is found, the system hangs up and waits for 20
seconds
c) the system picks up the telephone line again and searches for
a dial tone for 5 seconds
d) the system will then dial regardless of the presence of dial
tone
If there is no initial handshake recognized within 40 seconds the
system will then hang up the line.
If the Force Dialing option is disabled, each attempt will still fol-
low the above pattern, except that the system will not dial in step
(d) if no dial tone is detected.
The Delay Between Dialing Attempts timer adds a delay
before the next call is dialed.
If the Busy Tone Detection option is enabled, the system will
hang up after detecting busy tone for 5 seconds and will redial
after the amount of time programmed in the Delay Between
Dialing Attempts section.
If DTMF Dialing is enabled the system will dial using DTMF
(touch tone). If Switch to Pulse Dial is enabled the system will
18
switch to pulse dialing on the 5th attempt to call the central sta-
tion. If disabled the system will always dial DTMF.
If DTMF Dialing is disabled the system will always pulse dial.
The Post Dial Wait for Handshake determines the amount of
time the system will wait for a valid handshake from the receiver.
If the system does not hear the handshake it will consider the call
a failed attempt, hang up and try again.
The Maximum Dialing Attempts determines the maximum
number of attempts the system will make to send a signal to the
central station before indicating a Failure to Communicate (FTC)
trouble condition. The 3rd telephone Number can be used to
back up the 1st in this situation (see section 5.9 “Communicator
- Telephone Numbers” on page 18).
When Bell on FTC when Armed is enabled, a failure to commu-
nicate (FTC) during the armed period will sound an audible alarm
for the length of Bell time-out, or until the system is disarmed. If
FTC Trouble Only when Armed is enabled, only the keypad
buzzer will sound trouble beeps every 10 seconds until a key is
pressed.
The Pulse Dialing Make/Break Ratio option can change the
Make/Break ratio to 33/67 from the North American ratio of 40/
60.
With ID Tone Enabled the system will pulse a tone on the tele-
phone line to indicate that the system is on the line.
The 2100Hz/1300Hz ID Tone option selects the frequency of
the ID tone that is pulsed on the line.
If you enable the Standard Communications Priority option,
the NT9010 system will only disconnect DLS and Talk/Listen ses-
sions for alarm and Priority (FAP) events that are programmed to
communicate. If the UL Communications Priority option is
enabled, the NT9010 system will disconnect DLS and Talk/Listen
sessions on any event programmed to communicate, with the
exception of Test Transmissions and System Tests.
NOTE: Contact your local telephone company to confirm which
settings should be used.
Communicator Enabled/Disabled . . . . Section [380], Option [1]
Pulse Dialing . . . . . . . . . . . . . . . . . . . .Section [380], Option [3]
Switch to Pulse Dial. . . . . . . . . . . . . . .Section [380], Option [4]
Post Dial Wait for Handshake . . . . . . . . . . . . . . . .Section [161]
Maximum Dialing Attempts . . . . . . . . . . . . . . . . .Section [160]
Communicator Call Direction Options . . Sections [361] to [368]
Busy Tone Detection . . . . . . . . . . . . . .Section [701], Option [6]
Standard/UL Communications Priority . Section [701], Option [8]
Pulse Dialing Make/Break Ratio . . . . . . Section [702], Option [1]
Force Dialing. . . . . . . . . . . . . . . . . . . . Section [702], Option [2]
ID Tone Enabled . . . . . . . . . . . . . . . . .Section [702], Option [5]
2100Hz/1300Hz ID Tone . . . . . . . . . . .Section [702], Option [6]
Bell on FTC/Trouble Only . . . . . . . . . . .Section [702], Option [8]
Delay Between Dialing Attempts . . . . . . . . . . . . . .Section [703]
5.9 Communicator - Telephone Numbers
The system can call 3 different telephone numbers for communi-
cation to central station. The 1st Telephone Number is the pri-
mary number, the 2nd Telephone Number is the secondary
number and the 3rd Telephone Number will back up the 1st
telephone number if enabled.
You can program the 1st Telephone Number using the Installa-
tion Wizard, or in the Advanced Programming (section [301]).
The 2nd and 3rd Telephone Numbers must be programmed in
the Advanced Programming sections.
NOTE: The 3rd telephone Number will NOT back up the
2nd telephone Number.
If Alternate Dial is enabled the system will alternate between the
1st and 3rd telephone numbers when attempting to call the cen-
tral station. If disabled the system will only attempt to call the 3rd
telephone number after failing to communicate on the 1st tele-
phone number.
NOTE: For Alternate Dial to work properly the 3rd tele-
phone Number must be both enabled and programmed.
Telephone numbers can be up to 32 digits which will allow you
to add special digits if required. To program the telephone num-
ber enter numbers 0 through 9 as required. The following is a list
of HEX digits which can also be programmed and the function
they perform:
HEX (B) - simulates the [*] key on a touch tone telephone
HEX (C) - simulates the [#] key on a touch tone telephone, or
end of telephone number marker
HEX (D) - forces the system to search for dial tone
HEX (E) - forces the system to pause for 2 seconds
HEX (F) - end of telephone number marker
1st telephone Number . . . . . . . . . . . . . . . . . . . . . Section [301]
2nd telephone Number . . . . . . . . . . . . . . . . . . . . Section [302]
3rd telephone Number . . . . . . . . . . . . . . . . . . . . . Section [303]
3rd telephone Number Enable . . . . . . Section [380], Option [5]
Alternate Dial. . . . . . . . . . . . . . . . . . . Section [380], Option [6]
5.10 Communicator - Account Codes
The system Account Codes will be used by the NT9010 when
communicating system events (e.g. Low Battery, Test Transmis-
sion). This account code can be up to four digits in length.
You can program two account codes: one for the first and third
telephone numbers, and one code for the second telephone
number. You can also program the Telephone Number 1/3
Account Code in the Installation Wizard (see the Quick Set Up
Guide).
Telephone Number 1/3 Account Code . . . . . . . . . Section [310]
Telephone Number 2 Account Code . . . . . . . . . . . Section [311]
5.11 Communicator - Reporting Formats
You can program the NT9010 system to report events using any
one of the 5 formats available. The system can report using dif-
ferent formats for Telephone Numbers 1/3, and for Telephone
Number 2. The following formats are supported: Pulse (20 BPS),
Contact ID, SIA, and a Pager format. The following is a descrip-
tion of each.
Communicator Format Options . . . . . . . . . . . . . . Section [350]
Pulse Formats
Depending on the pulse format selected the system will commu-
nicate using the following:
• 3/1, 3/2, 4/1 or 4/2
• 1400 or 2300 Hz handshake
• 120 bits per second
Changing Other NT9010 Functions: 5.11 Communicator - Reporting Formats
19
• non-extended
With the 1600Hz Handshake option enabled, the communica-
tor will respond to 1600Hz handshakes when using the reporting
Communication Formats 01 and 02 only. When the Standard
Handshake option is enabled, the communicator will respond to
the handshake specified by the BPS format (1400Hz or 2300Hz).
Additional Notes on Pulse Formats
1. The digit ‘0’ will send no pulses and is used as a filler.
2. When programming account numbers enter four digits.
3. When programming a three digit account number the fourth
digit must be programmed as a plain ‘0’ which will act as a
filler digit.
4. If an account number has a ‘0’ in it, substitute a HEX digit ‘A’
for the ‘0’. Examples:
• 3 digit account number [123]- program [1230]
• 3 digit account number [502] - program [5A20]
• 4 digit account number [4079] - program [4A79]
5. When programming reporting codes two digits must be
entered. If one digit reporting codes are to be used the sec-
ond digit must be programmed as a ‘0’. If a ‘0’ is to be trans-
mitted substitute a HEX digit ‘A’ for the ‘0’. Examples:
• 1 digit reporting code [3] - program [30]
• 2 digit reporting code [30] - program [3A]
6. To prevent the system from reporting an event program the
reporting code for the event as [00] or [FF].
1600Hz/Standard Handshake. . . . . . . Section [702], Option [4]
Contact ID
Contact ID is a specialized format that will communicate infor-
mation quickly using tones rather than pulses. In addition to
sending information more quickly the format also allows more
information to be sent. For example, rather than reporting an
alarm zone 1 the Contact ID format can also report the type of
alarm, such as Entry/Exit alarm zone 1.
If Contact ID Sends Automatic Reporting Codes is selected,
the system will automatically generate a reporting code for each
event. These identifiers are listed in Appendix A. If the Automatic
Contact ID option is not selected, reporting codes must be pro-
grammed. The 2-digit entry determines the type of alarm. The
system will automatically generate all other information, includ-
ing the zone number.
NOTE: If the Automatic Contact ID option is selected, the
system will automatically generate all zone and access code
numbers, eliminating the need to program these items.
NOTE:Regardless of the zone type programmed, the sys-
tem will report all zones as burglary zones when Automatic
Contact ID is selected. If you need to report other zone
types, you must use Programmed Contact ID reporting
codes.
NOTE: The zone number for Zone Low Battery and Zone
Fault events will not be identified when Programmed Con-
tact ID is used.
If the Contact ID uses Automatic Reporting Codes option is
enabled, the system will operate as follows:
1. If an event’s reporting code is programmed as [00], the sys-
tem will not attempt to call the central station.
2. If the reporting code for an event is programmed as anything
from [01] to [FF], the system will automatically generate the
zone or access code number. See Appendix A for a list of the
codes which will be transmitted.
If the Contact ID uses Programmed Reporting Codes
option is enabled, the system will operate as follows:
1. If an event’s reporting code is programmed as [00] or [FF], the
system will not attempt to call central station.
2. If the reporting code for an event is programmed as anything
from [01] to [FE], the system will send the programmed
reporting code.
Additional Notes on Contact ID
1. Account numbers must be four digits.
2. If the digit ‘0’ is in the account number substitute the HEX
digit ‘A’ for the ‘0’.
3. All reporting codes must be two digits.
4. If the digit ‘0’ is in the reporting code substitute the HEX digit
‘A’ for the ‘0’.
5. To prevent the system from reporting an event program the
reporting code for the event as [00] or [FF].
Communicator Format Options . . . . . . . . . . . . . . Section [360]
Contact ID Sends Automatic
Reporting Codes . . . . . . . . . . . . . . . . .Section [381], Option [7]
SIA (Level 2)
SIA is a specialized format that will communicate information
quickly using frequency shift keying (FSK) rather than pulses. The
SIA format will automatically generate the type of signal being
transmitted, such as Burglary, Fire, Panic etc. The two digit
reporting code is used to identify the zone or access code num-
ber.
If the SIA format is selected the system can be programmed to
automatically generate all zone and access codes numbers elimi-
nating the need to program these items.
If the SIA Sends Automatic Reporting Codes option is
enabled the system will operate as follows:
1. If the reporting code for an event is programmed as [00] the
system will not attempt to call the central station.
2. If the reporting code for an event is programmed as anything
from [01] to [FF] the system will AUTOMATICALLY generate
the zone or access code number.
3. Bypassed zones will always be identified when partial closing
the system.
The Communicator Call Direction Options can be used to disable
reporting of events such as Openings/Closings. Also, if all the
Opening/Closing reporting codes were programmed as [00] the
system would not report.
If the SIA Sends Automatic Reporting Codes option is dis-
abled the system will operate as follows:
1. If the reporting code for an event is programmed as [00] or
[FF] the system will not attempt to call central station.
2. If the reporting code for an event is programmed as anything
from [01] to [FE] the system will send the programmed report-
ing code.
3. Bypassed zones will not be identified when partial closing the
system.
NOTE: The zone number for Zone Low Battery and Zone
Fault events will not be identified when Programmed SIA is
used.
20
Communicator Format. . . . . . . . . . . . . . . . . . . . . Section [360]
SIA Sends Automatic Reporting Codes Section [381], Option [3]
Communicator Call Direction Options . . Sections [361] to [368]
SIA Identifiers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix B
Pager Format
The Communicator Format option for either telephone number
can be programmed for Pager Format. If an event occurs and the
Communicator Call Direction options direct the call to a tele-
phone number with the Pager Format selected the system will
attempt to page.
When calling a pager extra digits will be required to make it work
properly.
The following is a list of Hex digits and what function they per-
form:
HEX (B) - simulates the [*] key on a touch tone telephone
HEX (C) - simulates the [#] key on a touch tone telephone, or
end of telephone number marker
HEX (D) - forces the system to search for dial tone
HEX (E) - forces the system to pause for 2 seconds
HEX (F) - end of telephone number marker
The system will attempt to call the pager one time. After dialing
the digits in the telephone number the system will send the
account number and reporting code followed by the [#] key (Hex
[C]).
There is no ringback when using Pager Format. The system has
no way of confirming if the pager was called successfully. A fail-
ure to communicate trouble will only be generated once the
maximum number of attempts has been reached.
NOTE: Do not use the digit C in a reporting code when
using Pager Format. In most cases, the digit C will be inter-
preted as a [#], which will terminate the page before it has
finished.
NOTE: If the system detects a busy signal, it will attempt to
page again. It will make the maximum number of attempts
programmed in section [160].
NOTE:Force dialing should be disabled when using Pager
format.
NOTE: When using Pager format, you must program two
pauses (hex digit E) at the end of the telephone number.
Communicator Format Options . . . . . . . . . . . . . . Section [360]
5.12 Communicator - Reporting Codes
Unless you are using Automatic Contact ID or Automatic SIA for-
mats, reporting codes must be programmed in order for the sys-
tem to report events to the central station.
Reporting codes are two digits and can use hexadecimal digits A
through F. To disable a reporting code, program it as “FF”
(default setting) or “00”. For a complete description of reporting
codes which can be programmed and lists of automatic Contact
ID and SIA format codes, please see section Appendix A:
“Reporting Codes” on page 25.
Transmission Delay
The Transmission Delay feature is used to delay reporting of
alarms. When a zone is violated and causes an alarm, the Tra n s-
mission Delay Timer will start. When the timer expires, the sys-
tem will transmit the programmed reporting code. If the system
is disarmed before the timer expires, the alarm will not be trans-
mitted.
The Transmission Delay zone attribute determines which zones
will start the timer.
Transmission Delay
Zone Attributes . . . . . . . . . . Sections [101] to [132], Option [7]
Transmission Delay Timer. . . . . . . . . . . . . . . . . . . Section [370]
Low Battery Transmission Delay
When using wireless devices, the battery status of the devices will
be monitored by the system. If a low battery condition exists, the
system will indicate a general transmitter low battery trouble.
The system will delay reporting the event for the number of days
programmed as the Low Battery Transmission Delay. This
delay provides the user with an opportunity to change the batter-
ies on the units before the condition is reported to central sta-
tion. Instruct the customer on how to change the batteries of
wireless devices to gain maximum use of this feature.
NOTE: After the first Wireless Device Low Battery reporting
code is sent, the system will not send additional low battery
events until the first low battery trouble is restored.
Low Battery Transmission Delay . . . . . . . . . . . . . . Section [370]
Cross Zone Police Code Reporting
The system will transmit the Cross Zone Police Code reporting
code, if programmed, when two different zones are violated
within the same armed-to-armed period.
Cross Zone Police Code. . . . . . . . . . . . . . . . . . . . Section [328]
Delinquency Reporting
The Delinquency feature is used to monitor system activity. When
the Delinquency Transmission Delay timer expires, the system
will transmit the Delinquency reporting code.
If the system is programmed to monitor Activity Delinquency,
the timer will be programmed in hours. The timer will start under
the following conditions:
• When the system is armed in the Stay mode
• When the system is disarmed
• When a zone is violated and restored while the system is dis-
armed/Stay armed (Interior, Interior Delay, Interior Stay/Away,
or Delay Stay/Away zones only).
The activity delinquency timer will be ignored when the system is
armed in the Away mode. Zones that are bypassed in the [*][1]
Bypass menu will not reset the timer.
If the system is programmed to monitor Closing Delinquency,
the timer will be programmed in days. The timer will restart every
time the system is disarmed.
Activity/Closing Delinquency . . . . . . . .Section [380], Option [8]
Delinquency Transmission Delay. . . . . . . . . . . . . . Section [370]
Zone Restorals
If the Restoral on Bell Time-out option is selected, the system
will send the Zone Restoral Reporting Code for the zone if the
bell cut-off time has expired and the zone is secured. If the zone
is not secured when the bell cut-off time expires, the system will
send the restoral immediately once the zone is secured, or when
Changing Other NT9010 Functions: 5.13 Talk/Listen-in Programming
21
the system is disarmed. If the Restoral on Bell Time-out option
is not selected, the system will immediately send the Zone
Restoral Reporting Code when the zone is secured, regardless of
whether or not the alarm output is active.
NOTE:24 Hour type zones will report the restoral immedi-
ately when the zone is secured.
Restoral on Bell Time-out . . . . . . . . . . Section [380], Option [2]
AC Failure Communication Delay Time . . . . . . . . Section [370]
5.13 Talk/Listen-in Programming
NOTE: The Event Buffer follows Swinger Shutdown option
must be enabled if Talk/Listen-In is used.
The NT9010 system has a Talk/Listen-In feature. This feature
allows central station operators to listen in on what is happening
on the premises, and for some events to talk to anybody present
on the premises. You can program Talk/Listen-in sessions to be
triggered by zone alarms, keypad activated Auxiliary and Panic
alarms, openings/closings, duress alarms, tamper alarms, or
opening after alarm conditions.
For this feature to work, communications must be enabled (sec-
tion [380], option [1]), and the system must be programmed to
report the event. For example, if a reporting code for a zone is
not programmed, an event in that zone will not initiate Talk/Lis-
ten-In session. See section 5.12 “Communicator - Reporting
Codes” on page 20.
You can allow or disallow talk/listen-in sessions on telephone
lines 1 and 3 by changing the Talk/Listen on Phone Lines 1/3
option. You can allow or disallow talk/listen-in sessions on tele-
phone line 2 by changing the Talk/Listen on Phone Line 2
option.
Zone Options
For the feature to work on a zone alarm, you must do the follow-
ing:
• enroll the zone on the NT9010 (see the Quick Set Up Guide)
• enable the talk/listen-in feature on the zone (in sub-sections
[50] to [53])
• program a reporting code for each zone alarm
You can have the talk/listen-in session take place on either the
NT9010 control unit or the remote sounder (if installed). In the
Port Assignments sections (sub-sections [10] to [13]), choose
the unit that is closest to the zone. If you do not assign one of
the units, the talk/listen-in session will take place over both units.
NOTE: All zones programmed as silent will not initiate a
Talk/Listen-In session. Only a Listen-In session can occur.
Event Options
Panic key alarms will activate the Listen In feature, if the Panic
Keys Alarm option is enabled. Auxiliary key alarms will activate
the feature if the Auxiliary Keys Alarm option is enabled.
Listen-in will be initiated if a Duress code is entered at a keypad
and the Duress Alarm option is enabled.
Talk/Listen-In will be initiated when the system transmits opening
and closing signals if the Openings & Closings option is
enabled. If this option is enabled, it is recommended to enable
the Duress Alarm option.
Talk/Listen-In will be initiated when a zone tamper condition
occurs if the Tampers Enabled option is enabled.
Talk/Listen-In will be initiated when the system is disarmed after
an alarm condition (Opening After Alarm) if the Opening After
Alarm option is enabled.
NOTE:A Talk/Listen-In session cannot be initiated for a Fire
key alarm.
The NT9010 system will end the Talk/Listen-In communication
after the programmed Audio Duration Time expires. The cen-
tral station operator can extend the on-line time by pressing any
key command or entering the extend time command. (See
“Central Station Talk/Listen-In Functions”, below).
Central Station Talk/Listen-In Functions
Once the central station has established an audio link with the
NT9010 system there are several commands available to the cen-
tral station operator. Operators can access these commands
using telephone keys [0] through [9], [#] and [*].
The central station may already be using other Talk/Listen-In
equipment. Because of this the NT9010 offers flexible program-
ming for the various commands so the central station operator
can use the same commands for all equipment. Program these
commands in the Audio Control Telephone Key programming
sections. Additional commands may be programmed as Mode
Keys which are two button entries.
The following is the list of options available:
[00] Key Not Used [10] For Future Use
[01] Talk To All Speakers [11] Cancel First Keypress
[02] For Future Use [12] For Future Use
[03] Listen to All Stations [13] Zone Select (0 to 3 Only)
[04]-[06] For Future Use [14] Increase Selected Microphone
(Input)
[07] Extend Time [15] Decrease Selected Microphone
(Input)
[08] For Future Use [16] For Future Use
[09] Terminate Call [17] Mode Key
Information regarding the programming of the Command Keys
must come from the central station that you will be reporting to.
Once you have talked to the central station program the tele-
phone keys to operate as they require.
Talk/Listen on Phone Lines 1/3 . . . . . . . Section [381], option [5]
Talk/Listen on Phone Line 2 . . . . . . . . . Section [381], option [6]
Port Assignments . . . . . . . . . . Sections [802]-[10] to [802]-[13]
Enable Talk/Listen-in
on Zones 1-32. . . . . . . . . . . . . Sections [802]-[50] to [802]-[53]
Talk/Listen-in Event Options. . . . . . . . . . . . . . Section [802]-[54]
Audio Duration . . . . . . . . . . . . . . . . . . . . . . . Section [802]-[55]
Telephone Key Programming . . . . . . . . . . . . . Section [802]-[40]
Telephone Mode Key Programming . . . . . . . . Section [802]-[41]
5.14 Downloading
Downloading allows programming of the entire system via a
computer, modem and telephone line. All functions and features,
changes and status, such as trouble conditions and open zones
can be viewed or programmed by downloading.
NOTE: When power is applied to the system, a 6 hour
downloading window can be enabled. This will allow you
to perform downloading without having to do any keypad
programming.
22
When an event occurs that the system is programmed to com-
municate to the central station, the system will disconnect from
the downloading computer and report the event. This will hap-
pen for all events except test transmissions.
If you enable the Standard Communications Priority option,
the NT9010 system will only disconnect DLS and Talk/Listen ses-
sions for alarm and Priority (FAP) events that are programmed to
communicate. If the UL Communications Priority option is
enabled, the NT9010 system will disconnect DLS and Talk/Listen
sessions on any event programmed to communicate, with the
exception of Test Transmissions and System Tests.
If the Answering Machine/Double Call option is enabled (or
during the first 6 hours after power up) the system will answer
incoming calls for downloading provided the following condi-
tions occur:
1. The system hears one or two rings then misses a ring.
2. The system will starts the Answering Machine Double Call
Timer.
3. If the system hears another ring before the timer expires, it
will answer on the first ring of the second call.
4. The system will immediately go on line and begin the down-
load process unless the Call Back option is enabled.
5. If Call Back is enabled, the system and computer will both
hang up. The system will then call the Download Computer
Telephone Number and wait for the computer to answer.
Once the computer answers, downloading will begin.
If the User Enabled DLS Window option is ON, the user can
activate the downloading feature for a set period of time by
entering [*][6][Master Code][5].
If the Full 6-hour User Enabled DLS Window option is
enabled, when the user opens the DLS window with [*][6][Mas-
ter code][5], the DLS window will remain open for six hours. The
DLS window will remain open after a successful hang-up from a
downloading call. If the One Time 1-hour User Enabled DLS
Window option is enabled, when the user opens the DLS win-
dow with [*][6][Master code][5], the DLS window will stay open
for one hour, and will close after a successful hang-up from a
downloading call.
Except for the first six hours after power up, the system will not
answer incoming calls unless the Answering Machine/Double
Call option is enabled, or the Number of Rings is programmed
to be more than [0].
If the User Initiated Call-Up option is enabled, the user can
have the system initiate a call to the downloading computer by
pressing [*][6][Master Code][6].
The Download Access Code and Panel Identifier Code are for
security and proper identification. Both the system and the com-
puter file should have the same information programmed before
attempting to download.
The time to complete a successful download can be significantly
reduced with the use of the PC-Link. This adaptor makes it possi-
ble to perform on-site downloading. To Initiate Local Down-
loading via the PC-Link, enter [✱] [8] [Installer’s Code] [499]
[Installer’s Code] [499]. The keypad will be busy for the duration
of the PC-Link connection. The status LEDs will display the cur-
rent system status. For more information on connecting the PC-
Link, refer to your “PC-Link Download Kit Instruction Sheet”.
Answering Machine/Double Call . . . . .Section [401], Option [1]
User Enable DLS Window . . . . . . . . . .Section [401], Option [2]
Call Back . . . . . . . . . . . . . . . . . . . . . . Section [401], Option [3]
User Initiated Call-up . . . . . . . . . . . . . Section [401], Option [4]
Answering Machine Double Call Timer . . . . . . . . Section [405]
Download Computer Telephone Number . . . . . . . Section [402]
Download Access Code . . . . . . . . . . . . . . . . . . . . Section [403]
Panel Identifier . . . . . . . . . . . . . . . . . . . . . . . . . . . Section [404]
Standard/UL Communications Priority. Section [701], Option [8]
One-time 1-hour user enabled
DLS window. . . . . . . . . . . . . . . . . . . . Section [702], Option [7]
5.15 Telephone Line Monitoring (TLM)
When the TLM Enable option is selected, the system will super-
vise the telephone line and will indicate a trouble condition if the
telephone line is disconnected.
If the TLM Enable option is ON, the system will check the tele-
phone line every 10 seconds. If the telephone line voltage is
below 3V for the number of checks programmed in the TLM
Trouble Delay section, the system will report a TLM trouble. The
default number of checks is 3. Enter a number from (000) to
(255) in the TLM Trouble Delay section to change the number of
checks before the TLM trouble is reported. Programming a delay
means that a momentary interruption of the telephone line will
not cause a trouble condition.
If the TLM Trouble Beeps When Armed option is enabled, the
system will indicate a TLM trouble at the keypad while the system
is armed. To activate the bell output in the case of a TLM trouble
while the system is armed, the TLM Audible (Bell) When
Armed option must be selected.
When the trouble condition is restored, the system can send a
TLM Restoral reporting code. Any events which occur while the
telephone line is down will also be communicated.
TLM Enable/Disable . . . . . . . . . . . . . . Section [015], Option [7]
TLM Trouble Beeps When Armed
or TLM Audible (Bell) When Armed . . Section [015], Option [8]
TLM Restoral Reporting Code . . . . . . . . . . . . . . . . Section [350]
TLM Trouble Delay . . . . . . . . . . . . . . . . . . . . . . . . Section [370]
5.16 Test Transmissions
To ensure that the communication link with the central station is
functioning properly, the system can be programmed to send a
test transmission signal on a regular basis.
The system can send a Periodic Test Transmission Reporting
Code at the programmed Test Transmission Time of Day. The
Test Transmission Cycle determines the period of time between
tests. The option Land Line Test Transmission in Minutes/
Days allows you to select whether the Land Line Test Transmis-
sion cycle will be counted in minutes or days. If you have selected
the test transmission cycle to be in minutes, the Test Transmission
Time of Day counter will not apply.
NOTE: The Test Transmission Cycle must be greater than 10
minutes. A cycle timer of less than 10 minutes will cause
damage to the system.
When the test transmission cycle is programmed, the system will
send a test transmission the following day. This will indicate the
beginning of the new test transmission cycle to central station.
The end user can also generate a communicator test. If the Sys-
tem Test Reporting Code is programmed, the system will send
Changing Other NT9010 Functions: 5.17 Event Buffer
23
the signal when the System Test keypad command is entered (see
section “[*] [6] User Functions” on page 11).
Test Transmission Reporting Codes . . . . . . . . . . . . Section [352]
Test Transmission Time of Day . . . . . . . . . . . . . . . Section [371]
Test Transmission Cycles . . . . . . . . . . . . . . . . . . . . Section [370]
Land Line Test Transmission
in Minutes/Days . . . . . . . . . . . . . . . . . Section [702], Option [3]
5.17 Event Buffer
The system will store the last 128 events that have occurred on
the system. Each event will contain the time, date, and the event
itself along with the zone number, access code number or any
other information pertaining to the event.
If the Event Buffer Follows Swinger Shutdown feature is
enabled the event buffer will not store events after the swinger
shutdown level has been reached. This will prevent the system
from overwriting the entire buffer if a problem exists (see section
5.18 “Swinger Shutdown” on page 23).
The event buffer can be uploaded to a computer through the
DLS software.
Event Buffer Follows Swinger ShutdownSection [013], Option [7]
5.18 Swinger Shutdown
The swinger shutdown feature is designed to prevent a runaway
communicator from tying up the central station. Different limits
can be programmed for Zone Alarms, Zone Tampers and
Maintenance signals. After the system has communicated the
programmed number of transmissions for an event it will no
longer report that event until the swinger shutdown is reset.
For example, the swinger shutdown limit for Zone Alarms is set
to [003]. The system will not send more than 3 alarm signals for
each zone with a swinger attribute until the swinger shutdown is
reset.
The Bell output will not be activated for alarms on zones that
have exceeded the limit of alarms set in the Swinger Shutdown
counter.
Swinger Shutdown will be reset when the system is armed, or
every day at midnight. Once reset, the system will again commu-
nicate normally.
Swinger Shutdown Limit
(Alarms/Tampers/Maintenance) . . . . . . . . . . . . . . Section [370]
5.19 Timebase
In cases of unstable AC power input you can use the internal
crystal to keep a more accurate timebase by enabling the Time-
base is Internal Crystal option.
If the 50 or 60Hz AC power input is very stable it can be used as
the timebase, by enabling the Timebase is AC line option.
Timebase Internal Crystal/AC line. . . . . . . . . . Section [701]: [2]
5.20 Factory Default
On occasion it may be necessary to return the NT9010 system to
factory default settings. You can either default all the program-
ming in the NT9010 (including device serial numbers), or you can
default only certain sections of the programming.
Performing a Software Default of the NT9010 System
This procedure will return all NT9010 system programming to the
factory default settings.
1. Enter [*][8][Installer’s Code].
2. Enter programming section [999].
3. Enter the Installer’s Code.
4. Enter programming section [999] again.
The system will take a few seconds to reset. When the keypad is
operational, the default is complete.
You can also return the main controller, wireless receiver and
audio interface programming to factory default settings individu-
ally. To return the main control to default settings, use section
[992]. To return the wireless receiver to default settings, use sec-
tion [996]. To return the voice prompt and audio interface pro-
gramming to default settings, use section [995].
Restore NT9010 to default programming. . . . . . . Section [999]
Restore main control only to default programmingSection [992]
Restore wireless receiver only to
default programming . . . . . . . . . . . . . . . . . . . . . Section [996]
Restore voice prompt and audio interface only to
default programming . . . . . . . . . . . . . . . . . . . . . Section [995]
Performing a Hardware Default of Main Controller
This procedure will return all NT9010 system programming to the
factory default settings, except for zone serial numbers, wireless
receiver, and voice prompt interface programming.
1. Remove the NT9010 unit from its backplate (see the Quick
Set Up Guide for instructions).
2. Remove all wires from the BLACK and GREEN terminals.
3. With a piece of wire short the BLACK terminal to the GREEN
terminal.
4. Return the NT9010 to the backplate until you hear a series of
beeps from the unit.
6. Remove the NT9010 from the backplate again.
7. Reconnect all original wiring and return the NT9010 to the
backplate.
NOTE: AC power must be used to power the system. The
system will not default if only the battery is used.
5.21 Installer Lockout
If Installer Lockout is selected a hardware default cannot be
performed.
When Installer Lockout Disable is selected the system will
restore all programming to factory defaults if a hardware or soft-
ware default is performed.
To enable or disable Installer Lockout perform the following:
1. Enter Advanced Programming.
2. To enable Installer Lockout, enter section [990]. To disable
Installer Lockout, enter section [991].
3. Enter the Installer Code.
4. Enter section [990] or [991] again.
Installer Lockout Enable. . . . . . . . . . . . . . . . . . . . Section [990]
Installer Lockout Disable . . . . . . . . . . . . . . . . . . . Section [991]
24
5.22 Walk Test
The Installer Walk Test can be used to test the alarm state of
each zone of the system. Before beginning the walk test, ensure
the following conditions are met:
1. The system is disarmed
2. The Keypad Blanking option is disabled (section [016]: [3])
3. The Fire Bell is Continuous option is disabled (section [014]:
[8])
4. The Transmission Delay is disabled, if Transmission Delay is not
required (section [370])
NOTE: Fire Troubles are not supported in Walk Test.
To perform a Walk Test, do the following:
1. Enter Advanced Programming
2. Enter Section [901]
When any zone is violated the system will activate the Bell Out-
put for two seconds, log the event to the Event Buffer and com-
municate the alarm to central station. Each zone should be
tested several times during the test. Check the event buffer to
ensure that all zones and FAP keys are functioning properly.
NOTE: The transmission delay timer will affect the commu-
nication of events during walk test mode.
To stop the test, you must do the following:
1. Enter Advanced Programming
2. Enter Section [901]
Zones do not have to be restored to stop the test.
NOTE: The Alarm Memory is cleared upon entering Walk
Test mode.
25
Appendix A: Reporting Codes
The following tables contain Contact ID and Automatic SIA for-
mat reporting codes. For more information on reporting code
formats and notes about individual reporting codes, see sections
section 5.12 “Communicator - Reporting Codes” on page 20
and section 5.11 “Communicator - Reporting Formats” on page
18.
Contact ID
The first digit (in parentheses) will automatically be sent by the
control. The second two digits are programmed to indicate spe-
cific information about the signal.
For example, if zone 1 is an entry/exit point, you could program
the event code as [34]. The central station would receive the fol-
lowing:
*BURG - ENTRY/EXIT - 1
where the “1” indicates which zone went into alarm.
SIA Format - Level 2 (Hardcoded)
The SIA communication format used in this product follows the
level 2 specifications of the SIA Digital Communication Standard
- October 1997. This format will send the Account Code along
with its data transmission. The transmission would look similar to
the following at the receiver:
N Ri01 BA 01
N= New Event
Ri01 = Area Identifier
BA = Burglary Alarm
01 = Zone 1
Section # Reporting Code Code Sent When... Dialer
Direction*
Automatic
Contact ID
Codes
SIA Auto Rep
Codes**
[320] to
[323]
Zone Alarms zone goes into alarm A/R (1) 3A See Table 3
[324] to
[327]
Zone Restorals alarm condition has been restored A/R (1) 3A
[328] Duress Alarm duress code entered at keypad A/R (1) 21 HA-00
[328] Opening After Alarm system disarmed with alarm in memory A/R (4) A6 OR-00
[328] Recent Closing alarm occurs within two minutes of system arming A/R (4) 59 CR-00
[328] Cross Zone (Police Code)
Alarm
two zones on the system go into alarm during any given
armed-to-armed period (incl. 24Hr zones)
A/R (1) 4A BV-00
[329] [F] Key Alarm/Rest. Keypad fire alarm (alarm and restore rep. codes sent
together)
A/R (1) 15 FA-00/FH-00
[329] [A] Key Alarm/Rest. Keypad auxiliary alarm (alarm and restore rep. codes sent
together)
A/R (1) AA MA-00/MH-00
[329] [P] Key Alarm/Rest. Keypad panic alarm (alarm and restore rep. codes sent
together)
A/R (1) 2A PA-00/PH-00
[330] to
[337]
Zone Tamper/Restoral zone is tampered / tamper condition restored T/R (1) 44 TA-ZZ/TR-ZZ
[338] Keypad Lockout maximum number of incorrect access codes has been
entered at a keypad
T/R (4) 21 JA-00
[339] to
[343]
Closings system armed (user 01-34, 40-42 indicated) O/C (4) A2 CL-UU
[343] Partial Closing one or more zones bypassed when system armed O/C (4) 7A CG-ZZ
[343] Special Closing Closing (arming) using one of the following methods: quick
arm, auto arm, keyswitch, function key, maintenance code,
DLS software, wireless key
O/C (4) AA CL-00
[344] to
[348]
Openings system disarmed (user 01-34, 40-42 indicated) O/C (4) A2 OP-UU
[348] Auto Arm Cancellation automatic arming cancelled by a user O/C (4) A5 CE-00
[348] Special Opening Opening (disarming) using one of the following methods:
keyswitch, maintenance code, DLS software, wireless key
O/C (4) AA OP-00
[349] to
[350]
Battery Trouble/Rest. NT9010 battery is low/battery restored MA/R (3) A2 YT-00/YR-00
* A/R = alarms/restorals; T/R = tampers/restorals; O/C = openings/closings; MA/R = miscellaneous alarms/restorals; T = test transmissions
** UU = user number (user01-42); ZZ = zone number (01-32)
26
Table2: Contact ID Zone Alarm/Restoral Event
Codes (as per ADEMCO):
Program any of these codes for zone alarms/restorals when using the
standard (non-automatic) Contact ID reporting format.
Table 3: SIA Format Automatic Zone
Alarm/Restoral Codes
Section # Reporting Code Code Sent When... Dialer
Direction*
Automatic
Contact ID
Codes
SIA Auto Rep
Codes**
[349] to
[350]
AC Line Trouble/Rest. AC power to system is disconnected or interrupted/AC
power restored (Both codes follow AC Failure Comm.
Delay.)
MA/R (3) A1 AT-00/AR-00
[349] to
[350]
Fire Trouble/Rest. a trouble occurs/restores on a fire zone MA/R (3) 73 FT-00/FJ-00
[349] to
[350]
Gen System Trouble/Rest. “Service Required” trouble occurs (view troubles using
[*][2])/trouble restored
MA/R (3) AA YX-00/YZ-00
[351] Line 1 or 2 FTC Restoral system has restored communications to central station on
line 1 or 2 (after FTC)
MA/R (3) 54 YK-00
[351] Event Buffer is 75% Full event buffer is almost full since last upload MA/R (6) 23 JL-00
[351] DLS Lead In downloading session start MA/R (4) 11 RB-00
[351] DLS Lead Out downloading session complete MA/R (4) 12 RS-00
[351] Zone Fault/Rest. one or more zones have faults/restored MA/R (3) 72 UT-ZZ/UJ-ZZ
[351] Delinquency programmed amount of time (days or hours) for delin-
quency has expired without zone activity, or without system
being armed
MA/R (4) 54*** CD-00
[353] Wireless Device Low Battery
Trouble/Rest.
wireless zones, panic pendants, handheld keypads, wireless
keys have low battery/all low batteries restored
MA/R (3) 84 XT-00/XR-00
XT-ZZ/XR-ZZ****
[352] Periodic Test periodic system test transmission T (6) A2 RP-00
[352] System Test [*][6] bell/communications test T (6) A1 RX-00
* A/R = alarms/restorals; T/R = tampers/restorals; O/C = openings/closings; MA/R = miscellaneous alarms/restorals; T = test transmissions
** UU = user number (user01-42); ZZ = zone number (01-32)
***Program the “Fail to close” event code [(4)54] to report either closing or activity delinquency. Make sure your central station is aware of the applica-
tion of this reporting code.
****Zones are identified, panic pendants, wireless keys, and handheld keypads are not.
Medical Alarms (1)34 Entry / Exit
(1)AA Medical (1)35 Day / Night
(1)A1 Pendant Transmitter (1)36 Outdoor
(1)A2 Fail to Report In (1)37 Tamper
Fire Alarms (1)38 Near Alarm
(1)1A Fire Alarm General Alarms
(1)11 Smoke (1)4A General Alarm
(1)12 Combustion (1)43 Exp. module failure
(1)13 Water Flow (1)44 Sensor tamper
(1)14 Heat (1)45 Module Tamper
(1)15 Pull Station (1)4A Cross Zone Police Code
(1)16 Duct 24 Hour Non-Burglary
(1)17 Flame (1)5A 24 Hour non-Burg
(1)18 Near Alarm (1)51 Gas detected
Panic Alarms (1)52 Refrigeration
(1)2A Panic (1)53 Loss of Heat
(1)21 Duress (1)54 Water Leakage
(1)22 Silent (1)55 Foil Break
(1)23 Audible (1)56 Day Trouble
Burglar Alarms (1)57 Low bottled Gas level
(1)3A Burglary (1)58 High Temp
(1)31 Perimeter (1)59 Low Temp
(1)32 Interior (1)61 Loss of Air Flow
(1)33 24 Hour
Zone Definition
SIA Auto Rep
Codes*
Zone Alm/Rest.
Delay, Instant, Interior, Delay Stay/
Away, Interior Stay/Away, 24Hr
Burg.
BA-ZZ/BH-ZZ
24Hr Supervisory Buzzer UA-ZZ/UH-ZZ
24Hr Sprinkler SA-ZZ/SH-ZZ
24Hr Gas GA-ZZ/GH-ZZ
24Hr Heat KA-ZZ/KH-ZZ
24Hr Medical MA-ZZ/MH-ZZ
24Hr Emergency (non-medical) QA-ZZ/QH-ZZ
24Hr Waterflow WA-ZZ/WH-ZZ
24Hr Freeze ZA-ZZ/ZH-ZZ
24Hr Holdup HA-ZZ/HH-ZZ
24Hr Panic PA-ZZ/PH-ZZ
Latching 24Hr BA-ZZ/BH-ZZ
* ZZ = zones 01-32
WARNING Please Read Carefully
Note to Installers
This warning contains vital information. As the only individual in contact with system users, it is your
responsibility to bring each item in this warning to the attention of the users of this system.
System Failures
This system has been carefully designed to be as effective as possible. There are circumstances, however,
involving fire, burglary, or other types of emergencies where it may not provide protection. Any alarm sys-
tem of any type may be compromised deliberately or may fail to operate as expected for a variety of reasons.
Some but not all of these reasons may be:
■ Inadequate Installation
A security system must be installed properly in order to provide adequate protection. Every installation
should be evaluated by a security professional to ensure that all access points and areas are covered. Locks
and latches on windows and doors must be secure and operate as intended. Windows, doors, walls, ceilings
and other building materials must be of sufficient strength and construction to provide the level of protection
expected. A reevaluation must be done during and after any construction activity. An evaluation by the fire
and/or police department is highly recommended if this service is available.
■ Criminal Knowledge
This system contains security features which were known to be effective at the time of manufacture. It is pos-
sible for persons with criminal intent to develop techniques which reduce the effectiveness of these features.
It is important that a security system be reviewed periodically to ensure that its features remain effective and
that it be updated or replaced if it is found that it does not provide the protection expected.
■ Access by Intruders
Intruders may enter through an unprotected access point, circumvent a sensing device, evade detection by
moving through an area of insufficient coverage, disconnect a warning device, or interfere with or prevent
the proper operation of the system.
■ Power Failure
Control units, intrusion detectors, smoke detectors and many other security devices require an adequate
power supply for proper operation. If a device operates from batteries, it is possible for the batteries to fail.
Even if the batteries have not failed, they must be charged, in good condition and installed correctly. If a
device operates only by AC power, any interruption, however brief, will render that device inoperative while
it does not have power. Power interruptions of any length are often accompanied by voltage fluctuations
which may damage electronic equipment such as a security system. After a power interruption has occurred,
immediately conduct a complete system test to ensure that the system operates as intended.
■ Failure of Replaceable Batteries
This system’s wireless transmitters have been designed to provide several years of battery life under normal
conditions. The expected battery life is a function of the device environment, usage and type. Ambient con-
ditions such as high humidity, high or low temperatures, or large temperature fluctuations may reduce the
expected battery life. While each transmitting device has a low battery monitor which identifies when the
batteries need to be replaced, this monitor may fail to operate as expected. Regular testing and maintenance
will keep the system in good operating condition.
■ Compromise of Radio Frequency (Wireless) Devices
Signals may not reach the receiver under all circumstances which could include metal objects placed on or
near the radio path or deliberate jamming or other inadvertent radio signal interference.
■ System Users
A user may not be able to operate a panic or emergency switch possibly due to permanent or temporary
physical disability, inability to reach the device in time, or unfamiliarity with the correct operation. It is
important that all system users be trained in the correct operation of the alarm system and that they know
how to respond when the system indicates an alarm.
■ Smoke Detectors
Smoke detectors that are a part of this system may not properly alert occupants of a fire for a number of rea-
sons, some of which follow. The smoke detectors may have been improperly installed or positioned. Smoke
may not be able to reach the smoke detectors, such as when the fire is in a chimney, walls or roofs, or on the
other side of closed doors. Smoke detectors may not detect smoke from fires on another level of the resi-
dence or building.
Every fire is different in the amount of smoke produced and the rate of burning. Smoke detectors cannot
sense all types of fires equally well. Smoke detectors may not provide timely warning of fires caused by
carelessness or safety hazards such as smoking in bed, violent explosions, escaping gas, improper storage of
flammable materials, overloaded electrical circuits, children playing with matches or arson.
Even if the smoke detector operates as intended, there may be circumstances when there is insufficient warn-
ing to allow all occupants to escape in time to avoid injury or death.
■ Motion Detectors
Motion detectors can only detect motion within the designated areas as shown in their respective installation
instructions. They cannot discriminate between intruders and intended occupants. Motion detectors do not
provide volumetric area protection. They have multiple beams of detection and motion can only be detected
in unobstructed areas covered by these beams. They cannot detect motion which occurs behind walls, ceil-
ings, floor, closed doors, glass partitions, glass doors or windows. Any type of tampering whether intentional
or unintentional such as masking, painting, or spraying of any material on the lenses, mirrors, windows or
any other part of the detection system will impair its proper operation.
Passive infrared motion detectors operate by sensing changes in temperature. However their effectiveness
can be reduced when the ambient temperature rises near or above body temperature or if there are intentional
or unintentional sources of heat in or near the detection area. Some of these heat sources could be heaters,
radiators, stoves, barbeques, fireplaces, sunlight, steam vents, lighting and so on.
■ Warning Devices
Warning devices such as sirens, bells, horns, or strobes may not warn people or waken someone sleeping if
there is an intervening wall or door. If warning devices are located on a different level of the residence or
premise, then it is less likely that the occupants will be alerted or awakened. Audible warning devices may be
interfered with by other noise sources such as stereos, radios, televisions, air conditioners or other appli-
ances, or passing traffic. Audible warning devices, however loud, may not be heard by a hearing-impaired
person.
■ Telephone Lines
If telephone lines are used to transmit alarms, they may be out of service or busy for certain periods of time.
Also an intruder may cut the telephone line or defeat its operation by more sophisticated means which may
be difficult to detect.
■ Insufficient Time
There may be circumstances when the system will operate as intended, yet the occupants will not be pro-
tected from the emergency due to their inability to respond to the warnings in a timely manner. If the system
is monitored, the response may not occur in time to protect the occupants or their belongings.
■ Component Failure
Although every effort has been made to make this system as reliable as possible, the system may fail to func-
tion as intended due to the failure of a component.
■ Inadequate Testing
Most problems that would prevent an alarm system from operating as intended can be found by regular test-
ing and maintenance. The complete system should be tested weekly and immediately after a break-in, an
attempted break-in, a fire, a storm, an earthquake, an accident, or any kind of construction activity inside or
outside the premises. The testing should include all sensing devices, keypads, consoles, alarm indicating
devices and any other operational devices that are part of the system.
■ Security and Insurance
Regardless of its capabilities, an alarm system is not a substitute for property or life insurance. An alarm sys-
tem also is not a substitute for property owners, renters, or other occupants to act prudently to prevent or
minimize the harmful effects of an emergency situation.
Limited Warranty
Digital Security Controls Ltd. warrants the original purchaser that for a period of twelve months from the
date of purchase, the product shall be free of defects in materials and workmanship under normal use. Dur-
ing the warranty period, Digital Security Controls Ltd. shall, at its option, repair or replace any defective
product upon return of the product to its factory, at no charge for labour and materials. Any replacement and/
or repaired parts are warranted for the remainder of the original warranty or ninety (90) days, whichever is
longer. The original owner must promptly notify Digital Security Controls Ltd. in writing that there is defect
in material or workmanship, such written notice to be received in all events prior to expiration of the war-
ranty period.
International Warranty
The warranty for international customers is the same as for any customer within Canada and the United
States, with the exception that Digital Security Controls Ltd. shall not be responsible for any customs fees,
taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to the point of purchase. All
authorized distributors and dealers have a warranty program. Anyone returning goods to Digital Security
Controls Ltd. must first obtain an authorization number. Digital Security Controls Ltd. will not accept any
shipment whatsoever for which prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake or lightning;
• damage due to causes beyond the control of Digital Security Controls Ltd. such as excessive voltage,
mechanical shock or water damage;
• damage caused by unauthorized attachment, alterations, modifications or foreign objects;
• damage caused by peripherals (unless such peripherals were supplied by Digital Security Controls Ltd.);
• defects caused by failure to provide a suitable installation environment for the products;
• damage caused by use of the products for purposes other than those for which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or improper application of the products.
Digital Security Controls Ltd.’s liability for failure to repair the product under this warranty after a reason-
able number of attempts will be limited to a replacement of the product, as the exclusive remedy for breach
of warranty. Under no circumstances shall Digital Security Controls Ltd. be liable for any special, incidental,
or consequential damages based upon breach of warranty, breach of contract, negligence, strict liability, or
any other legal theory. Such damages include, but are not limited to, loss of profits, loss of the product or any
associated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services,
down time, purchaser’s time, the claims of third parties, including customers, and injury to property.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all other warranties,
whether expressed or implied (including all implied warranties of merchantability or fitness for a par-
ticular purpose) And of all other obligations or liabilities on the part of Digital Security Controls Ltd.
Digital Security Controls Ltd. neither assumes nor authorizes any other person purporting to act on
its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability
concerning this product.
This disclaimer of warranties and limited warranty are governed by the laws of the province of
Ontario, Canada.
WA R N I N G : Digital Security Controls Ltd. recommends that the entire system be completely tested on a
regular basis. However, despite frequent testing, and due to, but not limited to, criminal tampering or electri-
cal disruption, it is possible for this product to fail to perform as expected.
Installers Lockout
Any products returned to DSC which have the Installer’s Lockout option enabled and exhibit no other prob-
lems will be subject to a service charge.
Out of Warranty Repairs
Digital Security Controls Ltd. will at its option repair or replace out-of-warranty products which are returned
to its factory according to the following conditions. Anyone returning goods to Digital Security Controls
Ltd. must first obtain an authorization number. Digital Security Controls Ltd. will not accept any shipment
whatsoever for which prior authorization has not been obtained.
Products which Digital Security Controls Ltd. determines to be repairable will be repaired and returned. A
set fee which Digital Security Controls Ltd. has predetermined and which may be revised from time to time,
will be charged for each unit repaired.
Products which Digital Security Controls Ltd. determines not to be repairable will be replaced by the nearest
equivalent product available at that time. The current market price of the replacement product will be
charged for each replacement unit.
©1999 Digital Security Controls Ltd., Toronto, Canada
www.dscgrp.com Printed in Canada 2900xxxx R001