Tyco Safety Canada 05SKY Cellemetry Alarm Communicator User Manual 29034654 REV 001 SKYROUTE V2 4 IM EN
Digital Security Controls Ltd. Cellemetry Alarm Communicator 29034654 REV 001 SKYROUTE V2 4 IM EN
Installation manual
al age 1 nssee p k a se Qu Pl Installation Manual WARNING: This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the manufacturer. The entire manual should be carefully read. version 2.4 Table of Contents SKYROUTE QUICK INSTALL GUIDE Section 1 - Contents 1.1 Important Information .............................................................. 2 1.2 Skyroute Transceiver Glossary of Terms ................................ 2 Section 2 - What is it? 2.1 Introducing the Skyroute Transceiver ...................................... 2 2.2 Specifications ........................................................................... 2 Section 3 - How Does It Work? 3.1 Cellemetry Communication ..................................................... 3 3.2 Skyroute Reporting Methods ................................................... 3 Section 4 - What Do I Do before Installing a Skyroute Transceiver? Section 5 - Installing a Skyroute Transceiver 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 Location of the Skyroute Unit ................................................. 6 Relocating the Skyroute Transceiver ....................................... 6 Relocating the Antenna ............................................................ 6 UL Requirements ..................................................................... 7 Installation ............................................................................... 8 Mounting the Skyroute Transceiver ........................................ 8 Mounting the Antenna .............................................................. 8 Keybus Connection .................................................................. 8 Bell IN Terminal ...................................................................... 8 5.10 5.11 5.12 5.13 5.14 5.15 Bell OUT Terminal .................................................................8 Tamper Terminal ....................................................................8 Secure Installation ..................................................................8 Connection Diagrams .............................................................8 Wiring Skyroute to a DSC/Partner Control Panel ................11 Supervised Power Supply Connection .................................11 Section 6 - Programming and Activating a Skyroute 12 6.1 Defaulting ...............................................................................12 6.2 Programming Options ............................................................12 6.3 Activating a Skyroute Transceiver .........................................13 Section 7 - [803] Skyroute Programming Worksheets 14 7.1 Defaulting ...............................................................................14 7.2 Basic Programming ................................................................14 7.3 Advanced Programming......................................................... 16 Section 8 - Testing 25 Section 9 - Troubleshooting 25 Section 10 - For Your Records 26 Appendix A: Reporting Codes 27 Appendix B: Zone Alarms/Restorals 29 Appendix C: Tamper Alarms /Restorals 31 Appendix D: Decimal - Hex - Binary Conversion 32 F C C C O M P L I A N C E S TAT E M E N T CAUTION: Changes or modifications not expressly approved by Digital Security Controls Ltd. could void your authority to use this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 and Part 22 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Re-orient the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/television technician for help. The user may find the following booklet prepared by the FCC useful: “How to Identify and Resolve Radio/Television Interference Problems”. This booklet is available from the U.S. Government Printing Office, Washington D.C. 20402, Stock # 004-000-00345-4. FCC ID: F5305SKY I N D US TRY C A N A D A C O M P L I A NC E S TAT E M E N T This Class B digital apparatus meets all requirements of the Canadian interference-causing equipment regulations. Cet appareil numérique de la Classe B respecte toutes les exigences de règlement sur le matériel brouilleur du Canada. IC: 160A-05SKY The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met. WARNING: To satisfy FCC RF exposure requirements for mobile transmitting devices, a separation distance of 30 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operation at closer than this distance is not recommended. NOTE:The reference to "Skyroute" throughout this manual is applicable to the following model numbers: Skyroute and Skyroute (A). SKYROUTE QUICK INSTALL GUIDE IMPORTANT: You must be enrolled with CONNECT 24 to activate a Skyroute transceiver. If you are not already enrolled, please call 1-888-955-5583 in Canada or 1-888-251-7458 in the U.S. at least 24 hours prior to your first activation. STEP 1 – DETERMINE BEST SIGNAL LOCATION (See Section 5.1) Connect the Skyroute transceiver to a 7 Ah battery, as described in Section 5.1. Determine the best location for signal strength. If good signal strength cannot be found, an antenna extension or relocation may be required. STEP 2 – CONNECT THE SKYROUTE TO THE PANEL (See Section 5.13) Mount and connect the Skyroute to the control panel as shown in Section 5.13. STEP 3 – PROGRAM THE SKYROUTE (See Section 6) Enter *8 + Installer Code to enter Programming Mode. Go to section [803], and program the following sections: DEFAULT THE SKYROUTE - Section [99] Select the Default option as described in Section 6.1 of this manual: • For FULL REPORTING……………….enter 00 into Section [99] • For FALLBACK REPORTING….….....enter 11 into Section [99] • For GENERIC REPORTING………..…enter 12 into Section [99] • For BACKUP REPORTING………..…enter 03 into Section [99] The Skyroute module will automatically restart, and default to the new setting. PROGRAM THE ZONE DEFINITIONS - Sections [01] through [04] • Program the Zone Definitions as described in Section 6.2. SELECT THE CELLULAR CHANNEL - Section [06] The Skyroute transceiver is defaulted for Channel B. If you require Channel A (see the SID List for the channel of the cellular service provider in your area), perform the following: • In Section [06], TURN OFF OPTION 2, and TURN ON OPTION 1 (Press # to exit section [06]) • In Section [10], enter the transmission time of day in 24-hour format (HHMM). NOTE: Due to the volume of wireless traffic generated by test signals, please select a time which is NOT on the :30 minute marks (i.e., NOT 02:30, 04:00, etc. Select a time like 02:24, or 04:07, etc. wherever possible. • In Section [11], select the transmission day of the week. NOTE: This section is not to be used for UL Listed applications. • In Section [13], select Daily or Weekly testing as required. NOTE: Select this option in conjunction with the CONNECT 24 rate plan you are using for this installation. The default setting is weekly. For UL Listed applications daily test reports are required. STEP 4 – ACTIVATE THE SKYROUTE WITH CONNECT 24 (See Section 6.3) Call the Voice Response Unit (VRU) at the toll free number provided with your Dealer Confirmation. Once activated, send two signals to your central station to confirm proper operation. YOUR SKYROUTE INSTALLATION IS NOW COMPLETE. ALL OTHER PROGRAMMING SECTIONS IN THIS MANUAL ARE OPTIONAL Section 1 - Contents 1.1 Mobile Identification Number (MIN) A 10-digit decimal number used for registrations and pages. Important Information This manual is based on the production version of the included wireless device. Software changes may have occurred after the revision of this manual. Page A transmission that is sent from the Cellemetry Gateway to the Cellemetry radio. Caution Any changes or modifications not expressly approved in this document could void your warranty for this equipment and void your authority to use this equipment. Registration A transmission that is sent from the Cellemetry radio to the Cellemetry Gateway. Warning Only use the antenna provided by DSC. The use of any other type will invalidate the warranty and may be dangerous. 1.2 System Identification Number (SID) Identification of the Cellemetry Provider. Switch Number (SNO) Switch number the Cellemetry radio uses to transmit pages to the Cellemetry Gateway. Skyroute Transceiver Glossary of Terms The following is a description of various terms used with respect to cellemetry technology. Clearing House The clearing house is a routing center that automatically forwards data between Skyroute transmitters and central stations. Electronic Serial Number (ESN) The ESN is used to carry data information in a Cellemetry Network Section 2 - What is it? 2.1 2.2.4 Antenna Introducing the Skyroute Transceiver • 3 dB gain, TNC connector • Extension Kits available: LAE - 3: The 3 Foot Antenna Kit for Skyroute Transceiver LAE - 15: The 15 Foot Antenna Kit for Skyroute Transceiver LAE - 25: The 25 Foot Antenna Kit for Skyroute Transceiver SKR - 025: The 25 Foot External Antenna Kit The Skyroute transceiver offers a new wireless communication method for the transmission of event information using the *CellemetryTM service. Events are transmitted from the Skyroute transceiver via the Cellemetry network to the clearing house and then to the central station in a fast, reliable manner. The Skyroute receiver has been designed for simple and straightforward installation. Using KeybusTM technology, wiring connections are made directly between Skyroute module and the security control panel. 2.2 2.2.5 RF Power Output • 1.2 Watts maximum 2.2.6 Power Supply Ratings • 12 VDC @30mA, from panel Keybus; DSC Keybus control panel required • 12 VDC, from bell circuit Current in standby 90mA Current when receiving 135mA Current when transmitting 1.3A • For DSC control panels the required minimum transformer is one rated at 16VAC 40 VA. The minimum battery requirement is 12VDC 7Ah. Specifications 2.2.1 Compatible Control Panels • DSC PC5010 / Partner P-832 software version v1.XX; v2.X and higher • DSC PC1555 / Partner P-6B software version v2.XX and higher • DSC PC580 / Partner P-48 software version v2.XX and higher • DSC PC5015 / Partner P-832DL software version v1.XX; v2.2X and higher • DSC PC5020/PC5020CF / Partner P-8+/P-8+CF software version v3.2X and higher 2.2.7 Dimension • 3.5” x 4.6” x 1.8” (85 mm x 115 mm x 45 mm) 2.2.8 Weight • 0.5 lbs. (0.2 kg) 2.2.2 Communication Method • AMPS Control Channel 2.2.9 Operating Temperature • 0°C - 49°C (32°F - 120°F) • 85% humidity, non-condensing 2.2.3 Dual Path Communications • The system can be used as the sole method of communication to the central station or as a second transmission path in addition to the standard land line. Please contact your central station on dual signal communication. • Automation system at central station must be able to suppress redundant signals. *Cellemetry is a registered trademark of Numerex Corporation. Section 3 - How Does It Work? 3.1 Cellemetry Communication The Skyroute transceiver communicates using the control channel of the existing cellular network. Signals are routed to the Cellemetry Gateway via the SS7 cellular network. A clearing house then receives the signals and forwards the events to the central station. Upon receiving an acknowledgement signal from the central station, the clearing house then returns a confirmation of delivery signal to the Skyroute transceiver over the network. For transmission sequence see drawing below: • The Skyroute transceiver reads the system activity directly from the Keybus. It also sends the corresponding signals over the cellular network, depending on what you have programmed the Skyroute transceiver to send. • The Skyroute transceiver can be reprogrammed for full, backup or generic reporting (see Sections 6.1 and 7.1 ‘Defaulting’). • The Skyroute transceiver does not consider the signal to be received at the central station until it receives confirmation from the clearing house. Relay between signals can be up to 60 seconds apart. NOTE: While the panel is in walk test mode, the Skyroute will still communicate all alarms. Other important things to note: • For an event to report via the Skyroute, the event reporting code in sections [30]-[78] must be programmed as [FF] and the associated ‘Transmission Option’ (in section [22]) must be enabled. • To disable a specific event from reporting via the Skyroute, program the reporting code as [00]. • To disable a group of reporting codes from reporting via the Skyroute, turn OFF the respective ‘Transmisison Option’ in section [22]. • The Skyroute does not follow the ‘Event Buffer Follows Swinger Shutdown’ option in the control panel. 3.2.1 Full Reporting (Enter 00 in sub-section [99]) All events in sections [30]-[78] are automatically programmed as [FF] and will be sent by the Skyroute. To disable a specific event from sending via the Skyroute, program the reporting code as [00]. To disable a group of reporting codes from sending via the Skyroute, Turn OFF the respective ‘Transmisison Option’ in section [22]. When using ‘Full Reporting’ it is very important to understand that when multiple signals need to be sent, there is approximately a one-minute delay between each signal sent via the Skyroute. Because of this delay, the Skyroute will buffer signals when multiple events occur and transmit them in the order received. For example; if you need to send 4 signals (i.e. alarm zone 1, alarm restore zone 1, alarm zone 2, alarm restore zone 2), it will take approximately 4 minutes for the Skyroute to send all 4 signals. The first signal sends immediately, then the remaining three signals are each sent approximately 1 minute apart in the order that they occurred. When using Full Reporting, the central station will receive the same signal from the panel via landline communications and from the panel via Skyroute Communications. This is why it is important to contact your central station regarding dual signal communication. The automation system at the central station must be able to suppress redundant signals. 3.2.2 Generic Reporting 3.2 (Enter 12 sub-section [99]) Generic Reporting is used to avoid duplicate alarm signals from being received at the central station. It also avoids the large delays between landline signals and Skyroute signals that occur when multiple events of the same type happen within a short time period (both of which occur when using ‘Full Reporting’). Generic reporting only applies to certain types of alarm events. These events are grouped together into one of 4 categories. Each category has a specific alarm reporting code. When one of these alarms occur, the Skyroute will send the associated alarm reporting code for the category the alarm belongs to – and then start a timer for that category (5 minutes at default programmed in section [21]). If another alarm occurs in the same category while its timer is active, then no signal is generated via the Skyroute for that category. If an alarm occurs in a different category, then the Skyroute will send the associated alarm reporting code for that category – and then start a timer for that category (5 minutes at default – programmed in section [21]). Each category has it’s own timer. If a new alarm event occurs after the timer has expired for its category, the sequence Skyroute Reporting Methods Reporting via Skyroute is in addition to landline communications. Land line communications are unaffected by which reporting method the Skyroute is using. A default of the Skyroute must be performed before activation (Enter 00, 11 or 22 in sub-section [99] ‘Software Defaulting of the Skyroute’). This is necessary to configure the Skyroute for one of the four possible reporting methods: 1: ‘Full Reporting’ (Enter 00 in sub-section [99]) 2: ‘Generic Reporting’ (Enter 12 in sub-section [99]) 3: ‘Generic Reporting with fallback to Full Reporting’ (Enter 11 in sub-section [99]) 4: ‘Backup Reporting’ (Enter 03 in sub-section [99]) restarts. All events that are not included in one of the 4 categories (noted below) will be fully transmitted by the Skyroute (if the associated reporting codes are programmed and ‘Transmission Options’ are ON). While in Generic Mode, the panel will group the following alarm events together as follows: • Burglary: Delay 1, Delay 2, Instant, Interior, Interior Stay/ Away, Delay Stay/Away, 24 Hour Burglary, 24 Hour Latching Tamper, Momentary Keyswitch Arm, Maintained Keyswitch Arm, Links Answer • Fire: Delayed Fire, Standard Fire, Delayed Fire (wireless), Standard Fire (wireless), 2-Wire Smoke (PGM2), Keypad Fire. • Supervisory: 24 Hour Supervisory Buzzer, Silent 24 Hr (PGM2), Audible 24 Hr (PGM2), Zone Expander Supervisory Alarm. • Panic: 24 Hour Panic, Keypad Panic Internally in the Skyroute, events are buffered with a timestamp. The timestamp is in intervals of 10 seconds yielding a maximum time of approximately 42 minutes. The Backup Timer Section[19] will control how long events will remain in the buffer before they expire. If an event in the buffer expires (ie. the timestamp on the event in the buffer is older than the current timestamp) it will be deleted from the buffer. If an FTC event is received from the Keybus, all events that have not expired in the buffer will be transmitted, and the Skyroute will temporarily go into full reporting mode. The Skyroute will remain in full reporting mode until an FTC Restore event is retrieved from the buffer. FTC and FTC Restore will also be transmitted. The Skyroute will then return to Backup mode. TLM Trouble and TLM Trouble restore events will always be transmitted, and any events that are generated by the panel in between these events will also always be transmitted. It is important to program the Backup Timer Section [19] to a Value that correlates to the amount of time it will take for the panel to FTC. If the panel takes longer to FTC than is programmed in Section [19], then events may expire and no transmission by the Skyroute will occur. If the panel takes less time to FTC than is programmed into Section [19] then duplicate events may occur. It is suggested to reduce the panel's number of dialing attempts to 5 (refer to the Panel's programming), in order to reduce the time it takes before the Skyroute will switch into Full Reporting. The following table can be used to help determine what value should be used in Section [19]. Generic Signals SIA Burglary Partition x Event BA zone 98 Fire Partition x Event FA zone 98 Supervisory Partition x Event US zone 98 Panic Partition x Event PA zone 98 Contact ID Partition x Event 130 zone 098 Partition x Event 110 zone 098 Partition x Event 140 zone 098 Partition x Event 120 zone 098 3.2.3 Generic Reporting with Fallback to Full Reporting (Enter 11 in sub-section [99]) Normally, the Skyroute will use ‘Generic Reporting’ (described earlier). At any time if the Skyroute receives either a FTC (Failure to Communicate) or a TLM (Telephone Line Monitor) trouble from the main panel via the Keybus, the Skyroute will switch into ‘Full Reporting’ and send alarm signals as outlined above in ‘Temporary Full Reporting’ (Note: When using ‘Generic Reporting with Fallback to Full Reporting’ and the Skyroute switches to ‘Full Reporting’ upon receiving and ‘FTC’ or ‘TLM’ from the panel, the Skyroute will transmit the alarm signals with the specific zone numbers without restorals). When the Skyroute switches into ‘Full Reporting’, the FTC or TLM trouble will be the first signal sent by the Skyroute. For the Skyroute to switch back into ‘Generic Reporting’, the TLM or FTC trouble must restore and a signal must be received by the Skyroute from the main panel via the Keybus. Upon restoral of the TLM or FTC Trouble, any signals that occurred before the TLM or FTC trouble restored that still need to be transmitted will be sent via the Skyroute until the Skyroute’s communications buffer is empty. In addition, if new alarms occur after switching back to ‘Generic Reporting’ while full reporting events are still in the Skyroute’s communication buffer, the Skyroute will generate the generic signal, place it at the end of the communication buffer and function as outlined above for ‘Generic Reporting’. Panel's Max Dialing Attempts Total Panel Time Value to Program into Section [19] 90 seconds 450 seconds 720 seconds 09 (9 decimal) 2D (45 decimal) 48 (72 decimal) NOTE: This table refers to panel programming, with the default values for dialing the receiver. If programming has been done in the panel (for example, PostDial Wait for Handshake or Delay Between Dialing Attempts), then the values used in the Skyroute must reflect these changes by adding the difference in programmed time to section [19] of the Skyroute. If the panel is programmed for two phone numbers, then Section [19] should be doubled from what is shown. The types of events that trigger the Skyroute to temporarily switch into full reporting mode can be configured in the Backup FTC options, in Section [18]. NOTE: Do not use backup mode for Commercial Fire or Commercial Burglary installations. Use only in UL Residential Fire or Burglary installations. 3.2.4 Backup Reporting In Backup Reporting mode the Skyroute will only transmit events when the panel is unable to transmit them. It must be understood that the potential exists that in some situations events may be duplicated on the landline, however when the Skyroute is in backup mode it will attempt to not send events that can be successfully transmitted over the phone line by the panel. Section 4 - What Do I Do before Installing a Skyroute Transceiver? CONNECT 24 is your Skyroute Cellemetry service provider. If you have not yet enrolled as a Skyroute dealer, you must do so at least 1 business day before your first Skyroute installation. NOTE: If you do not have the numbers required below, please call Connect 24 at 1-888-955-5583 in Canada or 1-888-251-7458 in the U.S. “Dealer Enrolment”. Activation of your Skyroute transmitter can be accomplished in minutes, at any time 24 hours a day, 365 days a year, by calling our toll-free CONNECT 24 Voice Response Unit at 877-759-7688 (Canada) or 888-251-7554 (U.S.). This guide will provide you with an example of what to expect when you are using the VRU. Before you begin, make sure you have all of the information that you will need to enter into the VRU system. What you will need… • The Profile Number for your installation The Profile Number represents the Central Station Receiver/Rate Plan combination and the communication format you are using. Make sure that you know which profile number to use when doing an installation. • Your Installer ID Number Each individual installer who was listed on your Dealer Enrolment Form was given a unique Installer ID Number. This number can be found on the Authorized Installer Card sent with the Dealer Confirmation Form. • Your Installer PIN Each installer is provided a four digit Personal Identification Number (PIN) on the Dealer Enrolment Form. If you have forgotten your PIN, please contact CONNECT 24. • The Central Station Account Number for the alarm system This is the account number you wish to be transmitted to the central station. If the profile is set to send SIA format, enter a maximum of six digits; if Contact ID format, enter a maximum of four digits. • The Skyroute MIN (Mobile Identification Number) The MIN identifies the Skyroute transmitter. The 10-digit MIN is located on the label affixed to your Skyroute transmitter. • The System ID Number (SID) for the cellular provider in your area The five-digit System ID Number tells CONNECT 24 (and the cellular network) the home area in which your transmitter is installed. When you program this number into the DSC alarm panel, it is entered in HEX format. However, when entering this number into the CONNECT 24 VRU, it is entered in DECIMAL format. NOTE: For US locations, please refer to the “U.S.A SID List By State” document which comes with each Skyroute transceiver as a separate booklet. Section 5 - Installing a Skyroute Transceiver Time-Saving Tips: By powering up the Skyroute transceiver on a battery alone (battery red to Bell In and Keybus red, battery black to Keybus black), you can quickly determine a location where your signal strength is strong prior to installing the unit. The Skyroute unit does not have to be active to show signal strength. 5.1 Location of the Skyroute Unit It is very important to determine the best location for maximum signal strength. Verify signal strength prior to installation! 1: Normal (activated) The radio is operating normally and there are no troubles with the Skyroute. 2: Radio not Responding Possible causes; the radio in the Skyroute is not powered up, the initialization of cellemetry radio has failed, an internal problem with the radio, bad data connections between the radio and the panel. 3: Failed self-test A self-test of the cellemetry module has failed. 4: No cell network The cellemetry modem has failed to register with the cellular network (Ie. no network coverage or very weak signal). 5: Failure to communicate The Skyroute has not successfully communicated a signal to the central station (the Skyroute has not received the acknowledgement that the central station successfully received a signal). 6: Ready to Activate The Skyrotue has not been activated with Connect 24. 8: Keybus Fault The Skyroute cannot communicate to the panel. negative) to the Skyroute transceiver (COM) terminal. • The cabinet must be installed in a secure location and should have a tamper circuit connected to the Skyroute (TAM and COM) terminals. 5.3 NOTE: If there is a Skyroute trouble, the panel it is connected to will display a ‘General System Supervisory’ trouble. NOTE: If the [TAM] to [COM] terminals are open on the Skyroute, the panel it is connected to will display a ‘General System Tamper’ trouble. 5.2 Relocating the Antenna If a suitable location is not available for proper Cellemetry coverage, obtain an Antenna Extension Bracket Kit from your DSC supplier. Each kit contains an extension cable, a mounting bracket, instructions, and all required hardware. Three lengths of extension cable are available: Extension Kit Length of cable LAE-3 LAE-15 LAE-25 SKR-025 3 feet (0.91 m) 15 feet (4.57 m) 25 feet (7.62 m) 25 feet (7.62m) Only use the Extension Kits to extend the mounting range of the antenna. Do not cut or splice the extension cable. The maximum distance between the Skyroute transceiver and the antenna is 25 feet (7.62 m) as obtained by using the LAE-25 or SKR-025 Extension Kit. Make sure the antenna is in a physically secured location to avoid tampering. Secure the TNC connector from the Extension Kit to the mounting bracket, ensuring that the star washers make solid electrical contact with the mounting bracket. Remove the antenna from the Skyroute module and connect the extension cable to the TNC connector on the module. Secure the antenna to the TNC connector mounted on the Extension Kit mounting bracket. Locate the mounting bracket and antenna away from possible sources of electrical interference. Moving the antenna just a short distance will likely be adequate. Temporarily secure the mounting bracket in the new location and proceed with testing. If the test is successful, permanently secure the mounting bracket and antenna at the new location. Relocating the Skyroute Transceiver Since the Skyroute transceiver is a Keybus accessory, it is possible to relocate the module up to 150 feet (45.4 m) from the main control panel when the panel is not located in a good Cellemetry coverage area (a control panel installed in a vault for example). When relocating the module, follow theses rules: • Maximum of 150 feet (45.4 m) from the main control. Keybus (Red, Black, Yellow, Green) from the panel to the Skyroute transceiver. • A UL1481 Listed power supply 12V@1.5A must be used for UL installations. • The power supply (+ positive) is connected to the Skyroute transceiver (BELL IN) terminal and the power supply (– Antenna Relocation Diagram Antenna Extension Kits LAE-3 3-ft. (0.9m) extension kit LAE-15 15-ft. (4.6m) extension kit LAE-25 25-ft. (7.6m) extension kit SKR-025 25-ft. (7.6m) extension kit (external) 5.4 UL Requirements 5.4.2 Police Station Connect with Basic Line Security • Same as Grade A Central Station Installations. 5.4.1 Grade A - Central Station Service, Residential Fire and Burglary Installations 5.4.3 Commercial Fire Installations • Same as Grade A Central Station Installations. • The BELL+ and BELL- terminals on the control panel shall not power other devices. Refer to Compatible Listed control unit installation instructions for wiring and programming. • Programming [13] - Option 2 Test Rates must be “ON”. • Every 24 hours a check-in signal must be sent to the central station. Refer to compatible Listed control unit’s installation instructions for programming. • Dialing attempts must be programmed for 5 to 10 attempts. Skyroute transmitter makes 3 attempts by default. Refer to compatible Listed control unit’s installation instructions for programming. • The response wait time, section [24] should be set to 09. • Alarm signals must be sent over both primary and secondary communication paths 1. Compatible Listed control unit’s land line to central station (primary). 2. Skyroute transmission through Cellemetry to the clearing house (Connect 24) (secondary). • DACT must be enabled for Listed compatible control unit. 5.4.4 Back-up Reporting Mode (03) • To be used only for UL/ULC residential Fire and Burglary applications. 5.4.5 For ULC Installations • The redundant Communication mode (00) meets level 2 line security requirements. 5.5 Installation 5.9 It is mandatory that the power be removed from the system before any wiring changes are performed on the Skyroute module. Neglecting to do so will result in damage to the Skyroute transceiver. 5.6 Mounting the Skyroute Transceiver The Skyroute transceiver can be mounted in the upper right hand corner of the panel’s cabinet through the knockout. The Skyroute transceiver case attaches to the panel’s cabinet through the use of clips and two screws. 5.7 Mounting the Antenna 5.10 Bell OUT Terminal NOTE: The antenna should always be attached to the Skyroute transceiver for proper operation. The unit will not function properly and/or be damaged if the antenna is not installed. The antenna attaches to the TNC connector of the Skyroute transceiver. The antenna should be mounted as high above ground level as possible while at the same time care should be taken not to place the antenna under a radio frequency shield of any kind. For example, do not mount the antenna directly below a metal roofing overhang. The Skyroute transceiver functions best when installed in an unobstructed line of sight to the cellular antenna site. 5.8 Bell IN Terminal This terminal is used to power the Cellemetry modem of the Skyroute module. This connects to the BELL + on the control panel. No other wire should be connected to the Bell+ of the control panel. An extra power supply can be used to power the modem if it is not located near the main control panel or is located where the system cannot provide enough power for the transmissions. Connect the positive of the power supply to the BELL IN and the negative to the COM to ensure proper grounding (see diagram on this page). This terminal is used to power the siren or any other devices that would usually connect to the control panel BELL+ terminal. This output is powered through the 5A fuse for protection of the radio transmitting power. 5.11 Tamper Terminal Connect TAM and COM to a normally closed switch that will be used to monitor tamper. If no tamper switch is desired place a wire between TAM and COM. 5.12 Secure Installation For a secure installation, the Skyroute transceiver and its host panel must be locked and protected. An instant trip IR sensor would be the most appropriate for supervision of the panel. A cabinet tamper switch connected to the TAM terminal of the Skyroute transceiver is also suggested. Keybus Connection The Skyroute transmitter has 4 terminals marked red, black, yellow and green. Connect these four terminals to the 4 terminals on the main control panel marked Keybus (red, black, yellow and green). 5.13 Connection Diagrams Standard Connection with Compatible Control Panels (Non-Commercial Fire Applications) WARNING RED BLK CONTROL PANEL Remove all AC and battery power from main control panel before wiring the Skyroute module, or damage to the unit will occur. Bell Loop 700 mA Max. 120V 60Hz UL LISTED UL Listed Class II Transformer 16.5 V @ 40 VA Recommended: DSC PTD1640U Do not connect transformer to receptacle controlled by a switch. The transformer must be UL Listed and have a restraining means. Keybus to all modules Refer to the Installation Manual for detailed information on wiring. Be sure to observe polarity when connecting polarized sirens or bells 150' / 45.45 m max. 150' / 45.45 m max. DSC panel minimum power requirements: 16 VAC 40 VA transformer 12 VDC 7 Ah battery Standard Connection with PC5020CF / Partner P-8+CF (Commercial Fire Applications) WARNING! All connections to the Skyroute module are power limited. Do not route any wiring over the circuit boards. Maintain at least 1” (25.4mm) separation between circuit board and wiring. A minimum of 1/4” (7mm) separation must be maintained at all points between non power limited wiring and power limited wiring. Refer to your control panel Installation Manual for any additional information. SI SO PC-Link Connection PTC CONTROL PANEL DC RED BLK Supervised AC +AUX – + BELL– RED BLK YEL GRN 1 2 PGM 3 Z1 COM Z2 Z3 COM Z4 Z5 COM Z6 Z7 COM Z8 RING TIP R-1 T-1 EGND KEYBUS TO ALL MODULES Refer to the Installation Manual for detailed information on wiring. NOTE: For commercial Fire Applications DO NOT connect any devices on the "BELL+" terminal (PC5020CF) other than the Skyroute module. Wiring Skyroute to a DSC PC5020CF/P-8+CF Skyroute Skyroute Skyroute place. Keybus Skyroute Skyroute Skyroute Skyroute Skyroute Skyroute Battery Lead and AC Power Lead Routing for UL Listed Commercial Fire Systems 10 5.14 Wiring Skyroute to a DSC/Partner Control Panel 5.15 Supervised Power Supply Connection Power Requirements The PC5204 power supply requires a 16V, 40 VA transformer and a 12V, 7 Ah battery. • Remove the circular knockout in the top left corner of the control panel cabinet. Mount the Skyroute unit in its place. • Secure the Skyroute module to the cabinet using the supplied screws. • Attach the Skyroute antenna to the unit. • Disconnect and remove the AC and battery power from the control panel. Wire the red, black, yellow and green wires from the panel Keybus to the corresponding RED, BLK, YEL and GRN terminals on the Skyroute transceiver. • Wire a normally closed tamper switch between the COM and TAM terminals of the Skyroute module. If a tamper switch is not going to be used, place a jumper wire between the COM and TAM terminals. • Wire the BELL+ terminal of the panel to the BELL IN terminal of the Skyroute unit. The wire run must not exceed 150 ft. / 45.5 m. • Wire the BELL- terminal of the panel to the negative (-) terminal of the bell/siren. • Wire the BELL+/SIREN+ terminal of the bell/siren to the BELL OUT terminal of the Skyroute transceiver. • Apply AC and DC power to the control panel. Power up both the Skyroute module and the panel. • Do the programming if it is required. • Call the Connect 24 VRU (Voice Reponse Unit) to activate your Skyroute account. NOTE: If a battery is not connected to the PC5204 power supply, an expansion trouble and a restoral will be generated every time a signal is transmitted. Connections • The Keybus from the panel is connected to both the PC5204 module and the Skyroute transceiver. • A wire is connected from the AUX terminal on the PC5204 module to the BELL IN of the Skyroute transceiver. • A jumper or a normally closed switch is required between the TAM and the COM terminals on the Skyroute transceiver. • A jumper or a normally closed switch is required between the TAM and the BLK terminals for the tamper of the PC5204 power supply. • Wire the positive lead of the device to the AUX+ terminal. • Connect a 1000 Ohm resistor between AUX+ and O1 terminals. NOTE: for secure installation a tamper switch must be installed on the Skyroute module. Using the PC5204 power supply module for this configuration is not UL Listed. A UL1481 Listed power supply (e.g., PS5350) must be used. NOTE: If a bell or siren is not going to be used in the system, wire the BELL/SIREN terminals on the panel with a 1000 Ohm resistor. Then wire only the BELL+ terminal of the panel to the BELL IN terminal of the Skyroute module. 11 Section 6 - Programming and Activating a Skyroute 6.1 Defaulting 6.2 Programming Options All programming on the Skyroute transceiver is done in the Installer Programming mode. Refer to the control panel’s Installation Manual for instructions on how to enter Installer Programming. From Installer Programming, enter section [803] to go to the Skyroute programming sections. Sub-sections [01] to [22] apply to all other installations. NOTE: This product must be defaulted BEFORE programming/activating. Select the type of default as follows: 6.1.1 Full Reporting • Entering 00 in sub-section [99] 1. A complete default of the system is performed 2. All reporting sub-sections, [30] through [78] are automatically programmed as [FF] and will be sent by the Skyroute transceiver. 6.2.1 Basic Programming Zone Definition: Sub-sections [01] to [05] These sections must be programmed exactly the same as the main control panel. This allows the Skyroute transceiver to translate information sent along the Keybus and identify the proper event. 6.1.2 Generic Reporting with Fallback to Full Reporting • Entering 11 in sub-section [99]* 1. A complete default is performed. 2. Reduced Reporting as follows: Reduced Reporting 1. Alarm Restoral Reporting Code, sub-sections [34] through [38], will be automatically programmed to [00], except the duress alarm. 2. The Keypad and PGM Restorals in section [39] will be programmed to [00]. Zone Tamper & Restoral reporting code, sub-sections [40] through [48], will be programmed to [00]**. 3. Zone Supervisory & Restoral, sub-sections [49] through [56], will be programmed to [00]**. 4. Zone Low Battery Alarm & Restoral, sub-sections [57] through [64], will be programmed to [00]***. 5. Keypad Zone Restoral, sub-section [39], last 4 programming locations, will be programmed as [00]. 6. Miscellaneous Restoral and Periodic Test in sections [77] and [78] will be programmed as [00]. NOTE: The Skyroute module will not follow any zone transmission delays; i.e., any zones programmed with a delay will be sent immediately by the Skyroute transceiver. Configuration Options: Sub-section [06] • Channel A enable/disable…………..option [1] This option must be selected when the Cellemetry provider is an “A” side carrier. • Channel B enable/disable…………..option[2] This option must be selected when the Cellemetry provider is a “B” side carrier. • Home system only enable/disable…option[3] This option must be programmed to ensure that the Skyroute transceiver is communicating using the proper carrier. When selected, the transceiver will only use towers with the same SID (as programmed in section [07]). NOTE: For US locations please refer to ‘U.S.A. SID List By State’. For Canadian locations please select channel B. • To activate the Skyroute module in Home mode: 1. Select a channel, A or B, in address 06 (Option 1 or 2) 2. Wait for signal strength. 3. Enter in address 07 the Home SID number in hexadecimal format. 4. Select Home mode (Option 3) and deactivate A or B channel in address 06. * Any reporting code sub-section not mentioned is programmed as [FF]. ** These signals only apply to installations with double EOL. *** These signals only apply to installations with wireless zone modules. In Generic mode, see Appendix A for Generic signals. (See Section 3 ‘How Does It Work?’ for description of each reporting method). NOTE: After changing sub-section [06] or [07] a restart is required. Enter [*FF] in section [99]. Skyroute transceiver SID (System ID): Sub-section [07] Please refer to the SID table included with the Skyroute module to determine the SID number for your area. 6.1.3 Generic Reporting • Entering 12 in sub-section [99]* 1. A complete default is performed 2. Reduced Reporting as indicated above. In Generic mode, see Appendix A for Generic signals. (See Section 3 ‘How Does It Work?’ for description of each reporting method.) Skyroute Test Time: Sub-section [10] In this section enter the time of the day (24-hour format) you want the test transmission to be sent. 6.1.4 Backup Reporting • Entering 03 in sub-section [99] 1. A complete default is performed. 2. All reporting sub-sections [30] to [78] are automatically programmed as [FF] and will be sent by the Skyroute Transceiver. • Entering 13 in sub-section [99]. 1. A complete default is performed. 2. The Skyroute will be programmed for backup mode. Test Transmission Day Mask: Section [11] In this section select the day of the week on which you want the test transmission to be sent. NOTE: This option cannot be used for UL Listed installations. 12 Skyroute Test Rates: Sub-section [13] • Option 1- Not used. • Option 2- Daily Test: If this option is ON, the Skyroute will self-generate a ‘Skyroute Test Transmission’ signal (TX-00 or E603-000) every day. • Option 3- Weekly Test: If this option is ON, the Skyroute will self-generate a ‘Skyroute Test Transmission’ signal (TX-00 or E603-000) every week. • Option 4 – Keybus Tests Enabled: If this option is ON, the Skyroute will send a ‘Periodic Test Transmission’ signal (RP-00 or E602-000) at the same time the main panel sends its ‘Periodic Test Transmission’ via the land line. 6.3 6.3.1 Calling Connect 24 Once the Skyroute transceiver is indicating the signal strength of the network, and the status indicator (LED5) is blinking 6 times (not connected to the clearing house), you are ready to call Connect 24’s Voice Response Unit. Follow the voice prompt and when asked to perform a test, press SW1 on the Skyroute transceiver to transmit a test signal. When transmitting, LED4 blinks once. If the test is successful, the VRU will give you a confirmation and LED5 will then blink steady every second. Refer to the Connect 24 information package for more information on the activation process. Backup FTC Options: Sub-section [18] All FTC or Trouble conditions must be restored for the Skyroute to return to backup mode. All trouble conditions that caused the Skyroute to switch to Temporary Full Reporting Mode must be restored before it returns to Backup Mode. Backup Mode Timer: Sub-section [19] This option should correlate with the timing set in the panel. Refer to Panel Programming documentation and 3.2.4. NOTE: The confirmation of a successful test from Connect 24 does not guarantee proper transmission of the event to your central station. You must perform normal tests with your central station after activation with Connect 24. Generic Signal Timer: Sub-section [21] This is the timer used by Generic Reporting. See Section 3 for more information. I___I___I (hex) (number x 10 seconds) 1E 6.3.2 Transmitting and Receiving Transmission Options: Sub-section [22] This section will enable sections of reporting codes. (See table for different service plans.) Generic Full Reporting Reporting LED4 on the Skyroute module will blink once (1) to indicate the cellular tower has received the signal. It will blink twice (2) to indicate the alarm central station has received and acknowledged the signal. Option ON ON I___I OFF ON I___I OFF ON I___I OFF ON I___I OFF OFF I___I ON ON I___I OFF OFF I___I Activating a Skyroute Transceiver Before activating the Skyroute transceiver, ensure that the control panel is wired, programmed and operating properly. Make sure that the Skyroute transmitter is properly connected to the Keybus and to the bell (+ positive) circuit. When power is applied to the system, the Skyroute transceiver will perform self-diagnostics for a few seconds, before giving visual feedback by indicating signal strength on LED1, LED2 or LED3. 6.3.3 Skyroute Transceiver Trouble Supervision Alarms Disabled /Restoral 2 Tamper Resto- Disabled ral/Restoral 3 Supervisory/ Disabled Restoral 4 Low Battery/ Disabled Restoral 5 Opening/ Disabled Closing 6 Maintenance/ Disabled Restoral 7 & 8 Not Used The Skyroute transceiver automatically monitors its operation and indicates trouble conditions by flashing LED5 on the circuit board. LED5 normally flashes once every 2 seconds when the Skyroute transceiver is on standby (ready to transmit) mode. Troubles are indicated when LED5 flashes more than once every 2 seconds. See Section 5.1 ‘Location of the Skyroute Unit’ for the number of flashes used to indicate each trouble condition in order of importance. Refer to Appendices Aand B to find out which reporting codes are controlled by each transmission option. 6.2.2 Advanced Programming Individual Event: Sub-sections [30] to [78] These sections are used to determine if an event will be transmitted by the Skyroute transceiver. If ’00’ is entered, that event will not be transmitted. If ‘FF’ is programmed, the event will be transmitted. ‘FF’ is the default value. The Skyroute module will send these events when they occur in the system unless they are programmed as ‘00’. Refer to Appendices A and B for more information. 13 Section 7 - [803] Skyroute Programming Worksheets (PC5020/PC5010/PC580/1PC555/PC5015/P-832/P-48/P-6B/P-832DL) 7.1 Defaulting A default must be performed before activating the Skyroute transceiver. For UL Listed installations, refer to the compatible control panel Installation Manual for programming the number of panel attempts. The number of attempts between the Skyroute and the panel must be between 5 to 10 attempts. The Skyroute transceiver’s default is 3 attempts. [99] Section [99] is for software defaulting of the Skyroute module I___I___I • Entering 00 will cause a software default of the Skyroute module to Full Reporting. • Entering 11 will cause a software default of the Skyroute module and Generic reporting with fall-back to Full reporting if TLM or FTC trouble occurs. 7.2 • Entering 12 will cause a software default of the Skyroute module and Generic reporting. • Entering FF will cause restart of the Skyroute transceiver. • Entering 03 will cause a software default of the Skyroute module and Backup Reporting. Basic Programming Zone Definitions 00 01 02 03 04 05 06 07 08 09 10 11 Null Zone (Not Used) Delay 1* Delay 2* Instant* Interior* Interior, Stay/Away* Delay, Stay/Away* Delayed 24 Hour Fire (Hardwired)** Standard 24 Hour Fire (Hardwired) 24 Hour Supervisory 24 Hour Supervisory Buzzer* 24 Hour Burglary* 12 13 14 15 16 17 18 19 20 21 22 24 Hour Holdup* 24 Hour Gas* 24 Hour Heating* 24 Hour Auxiliary* 24 Hour Panic* 24 Hour Emergency* 24 Hour Sprinkler* 24 Hour Water* 24 Hour Freeze* 24 Hour Latching Tamper* Momentary Keyswitch Arm* 23 Maintained Keyswitch Arm* 24 LINKS1000 Answer* 25 Interior Delay* 26 24 Hour Non-alarm* 27 Delayed 24 Hour Waterflow 28 Instant 24 Hour Waterflow 29 Auto Verified Fire 30 Fire Supervisory 31 Day Zone* 87 Delay 24 Hour Fire (Wireless)** 88 Standard 24 Hour Fire (Wireless)** *For burglary applications only ** For residential fire applications only [01] Zone 1-16 Definitions Default 00 00 00 00 Default I___I___I I___I___I I___I___I I___I___I Zone 1 Zone 2 Zone 3 Zone 4 00 00 00 00 Default I___I___I I___I___I I___I___I I___I___I Zone 5 Zone 6 Zone 7 Zone 8 00 00 00 00 I___I___I I___I___I I___I___I I___I___I Zone 21 Zone 22 Zone 23 Zone 24 00 00 00 00 Default I___I___I I___I___I I___I___I I___I___I Zone 9 Zone 10 Zone 11 Zone 12 00 00 00 00 I___I___I I___I___I I___I___I I___I___I Zone 25 Zone 26 Zone 27 Zone 28 00 00 00 00 I___I___I I___I___I I___I___I I___I___I Zone 13 Zone 14 Zone 15 Zone 16 I___I___I I___I___I I___I___I I___I___I Zone 29 Zone 30 Zone 31 Zone 32 I___I___I I___I___I I___I___I I___I___I Zone 45 Zone 46 Zone 47 Zone 48 I___I___I I___I___I I___I___I I___I___I Zone 61 Zone 62 Zone 63 Zone 64 [02] Zone 17-32 Definitions Default 00 00 00 00 Default I___I___I I___I___I I___I___I I___I___I Zone 17 Zone 18 Zone 19 Zone 20 00 00 00 00 Default Default [03] Zone 33-48 Definitions Default 00 00 00 00 Default I___I___I I___I___I I___I___I I___I___I Zone 33 Zone 34 Zone 35 Zone 36 00 00 00 00 Default I___I___I I___I___I I___I___I I___I___I Zone 37 Zone 38 Zone 39 Zone 40 00 00 00 00 Default I___I___I I___I___I I___I___I I___I___I Zone 41 Zone 42 Zone 43 Zone 44 00 00 00 00 [04] Zone 49-64 Definitions Default 00 00 00 00 Default I___I___I I___I___I I___I___I I___I___I Zone 49 Zone 50 Zone 51 Zone 52 00 00 00 00 Default I___I___I I___I___I I___I___I I___I___I Zone 53 Zone 54 Zone 55 Zone 56 00 00 00 00 14 Default I___I___I I___I___I I___I___I I___I___I Zone 57 Zone 58 Zone 59 Zone 60 00 00 00 00 [05] PGM2 Definition 00 I___I___I 04 = 2 Wire Smoke, 23 = silent 24 Hour Input, 24 = Audible 24 Hour Input. [06] Skyroute Configuration Options Default Option ON Option OFF OFF I___I Option 1 ON I___I Option 2 OFF I___I Option 3 OFF I___I Option 4 OFF I___I Options 5 to 8 [07] Home SID Number ‘A’ Channel Selected ‘B’ Channel Selected Home System Only Unit Active with Connect 24 System Use - DO NOT CHANGE ‘A’ Channel Not Selected ‘B’ Channel Not Selected Not in Home System Operation Unit Not Active with Connect 24 0000 I___I___I___I___I This is the SID (in Hex) of the cellular service that is available on the current channel. This section should be programmed ONLY if option 3 is turned ON in section [06]. [10] Skyroute Test Time 9999 I___I___I___I___I 0000-2359 (in 24 hour time) [11] Test Transmission Day Mask - This section is not to be used for UL Listed applications. Default OFF OFF OFF OFF OFF OFF OFF OFF I___I I___I I___I I___I I___I I___I I___I I___I Option 1 Option 2 Option 3 Option 4 Option 5 Option 6 Option 7 Option 8 Option ON Option OFF Test on Sunday Test on Monday Test on Tuesday Test on Wednesday Test on Thursday Test on Friday Test on Saturday For Future Use Disabled Disabled Disabled Disabled Disabled Disabled Disabled Option ON Option OFF [13] Skyroute Test Rates Default OFF I___I Option 1 Not used OFF I___I Option 2* Daily Test ON I___I Option 3 Weekly Test OFF I___I Option 4 Keybus Tests Enabled OFF I___I Options 5 to 8 For Future Use * Option 2 must be ON for UL Listed applications. Disabled Disabled Disabled [18] Backup FTC Options Default Option ON Option OFF ON I___I Option 1 FTC Phone #1 Backup Disabled ON I___I Option 2 FTC Phone #2 Backup Disabled OFF I___I Option 3* T-LINK Comm Fault Backup Disabled OFF I___I Option 4* T-LINK Receiver Trb Backup Disabled OFF I___I Options 5 to 8 * Options 3 and 4 may be used for Generic Reporting with Fall Back to full reporting mode if a T-Link is the main communicator for the panel. [19] Backup Reporting Mode Timer Default 42 I___I___I (number x 10 seconds in Hex) [20] Communication Mode This section will display the mode in which the Skyroute operates. To change the mode refer to section [99]. • 00 - Skyroute module is in Full Reporting Mode • 11 - Skyroute module is in Generic Reporting with fall-back to Full Reporting if TLM or FTC trouble occurs • 12 - Skyroute module is in Generic Reporting Mode • 03 - Skyroute module is in Backup Reporting Mode 15 [21] Generic Signal Timer Default 1E I___I___I (number x 10 seconds in Hex) [22] Transmission Options Generic Full Reporting Reporting ON OFF OFF OFF OFF ON OFF ON ON ON ON OFF ON OFF I___I I___I I___I I___I I___I I___I I___I [23] Number of Attempts Option 1 Option 2 Option 3 Option 4 Option 5 Option 6 Options 7 & 8 Option ON Option OFF Alarms/Restoral Tamper/Restores Supervisory/Restores Low Battery/Restores Openings/Closings Maintenance/Restoral For Future Use Disabled Disabled Disabled Disabled Disabled Disabled OPTIONAL Default 03 I___I___I___I 00-FF (HEX) [24] Response Wait Time Default 19 I___I___I___I (number x 10 seconds in Hex) NOTE: For UL Installations, this section needs to be programmed as 09 for 90 seconds. [90] Current Signal Strength Reading I___I___I___I This section will show the most recent Skyroute signal strength as a percentage from 0-100%. BASIC PROGRAMMING COMPLETED 7.3 Advanced Programming The following sub-sections (30 -78) have automatically been programmed. How they are programmed depends on how you default the Skyroute (see Section 6.1). You may make changes if wanted. Sub-sections [30] to [78]: If ’00’ is entered, reporting code is disabled. If ‘FF’ is entered, default reporting code is enabled. [30] Alarm Reporting Codes, Zones 1-16 Generic Full Reporting Reporting FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 1 Alarm Zone 2 Alarm Zone 3 Alarm Zone 4 Alarm Zone 5 Alarm Zone 6 Alarm Zone 7 Alarm Zone 8 Alarm FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 9 Alarm Zone 10 Alarm Zone 11 Alarm Zone 12 Alarm Zone 13 Alarm Zone 14 Alarm Zone 15 Alarm Zone 16 Alarm I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 25 Alarm Zone 26 Alarm Zone 27 Alarm Zone 28 Alarm Zone 29 Alarm Zone 30 Alarm Zone 31 Alarm Zone 32 Alarm [31] Alarm Reporting Codes, Zones 17-32 Generic Full Reporting Reporting FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 17 Alarm Zone 18 Alarm Zone 19 Alarm Zone 20 Alarm Zone 21 Alarm Zone 22 Alarm Zone 23 Alarm Zone 24 Alarm FF FF FF FF FF FF FF FF 16 FF FF FF FF FF FF FF FF [32] Alarm Reporting Codes, Zones 33-48 Generic Full Reporting Reporting FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 33 Alarm Zone 34 Alarm Zone 35 Alarm Zone 36 Alarm Zone 37 Alarm Zone 38 Alarm Zone 39 Alarm Zone 40 Alarm FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 41 Alarm Zone 42 Alarm Zone 43 Alarm Zone 44 Alarm Zone 45 Alarm Zone 46 Alarm Zone 47 Alarm Zone 48 Alarm I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 57 Alarm Zone 58 Alarm Zone 59 Alarm Zone 60 Alarm Zone 61 Alarm Zone 62 Alarm Zone 63 Alarm Zone 64 Alarm I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 9 Alarm Restoral Zone 10 Alarm Restoral Zone 11 Alarm Restoral Zone 12 Alarm Restoral Zone 13 Alarm Restoral Zone 14 Alarm Restoral Zone 15 Alarm Restoral Zone 16 Alarm Restoral I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 25 Alarm Restoral Zone 26 Alarm Restoral Zone 27 Alarm Restoral Zone 28 Alarm Restoral Zone 29 Alarm Restoral Zone 30 Alarm Restoral Zone 31 Alarm Restoral Zone 32 Alarm Restoral I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 41 Alarm Restoral Zone 42 Alarm Restoral Zone 43 Alarm Restoral Zone 44 Alarm Restoral Zone 45 Alarm Restoral Zone 46 Alarm Restoral Zone 47 Alarm Restoral Zone 48 Alarm Restoral [33] Alarm Reporting Codes, Zones 49-64 Generic Full Reporting Reporting FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 49 Alarm Zone 50 Alarm Zone 51 Alarm Zone 52 Alarm Zone 53 Alarm Zone 54 Alarm Zone 55 Alarm Zone 56 Alarm FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF [34] Alarm Restoral Reporting Codes, Zones 1-16 Generic Full Reporting Reporting 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 1 Alarm Restoral Zone 2 Alarm Restoral Zone 3 Alarm Restoral Zone 4 Alarm Restoral Zone 5 Alarm Restoral Zone 6 Alarm Restoral Zone 7 Alarm Restoral Zone 8 Alarm Restoral 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF [35] Alarm Restoral Reporting Codes, Zones 17-32 Generic Full Reporting Reporting 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 17 Alarm Restoral Zone 18 Alarm Restoral Zone 19 Alarm Restoral Zone 20 Alarm Restoral Zone 21 Alarm Restoral Zone 22 Alarm Restoral Zone 23 Alarm Restoral Zone 24 Alarm Restoral 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF [36] Alarm Restoral Reporting Codes, Zones 33-48 Generic Full Reporting Reporting 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 33 Alarm Restoral Zone 34 Alarm Restoral Zone 35 Alarm Restoral Zone 36 Alarm Restoral Zone 37 Alarm Restoral Zone 38 Alarm Restoral Zone 39 Alarm Restoral Zone 40 Alarm Restoral 00 00 00 00 00 00 00 00 17 FF FF FF FF FF FF FF FF [37] Alarm Restoral Reporting Codes, Zones 49-64 Generic Full Reporting Reporting 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 49 Alarm Restoral Zone 50 Alarm Restoral Zone 51 Alarm Restoral Zone 52 Alarm Restoral Zone 53 Alarm Restoral Zone 54 Alarm Restoral Zone 55 Alarm Restoral Zone 56 Alarm Restoral 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 57 Alarm Restoral Zone 58 Alarm Restoral Zone 59 Alarm Restoral Zone 60 Alarm Restoral Zone 61 Alarm Restoral Zone 62 Alarm Restoral Zone 63 Alarm Restoral Zone 64 Alarm Restoral [38] Miscellaneous Alarm Reporting Codes Generic Full Reporting Reporting FF 00 00 FF FF FF Generic Full Reporting Reporting I___I___I Duress Alarm I___I___I Opening After Alarm I___I___I Recent Closing 00 00 00 FF FF FF I___I___I Zone Expander Supervisory Alarm I___I___I Zone Expander Supervisory Restoral I___I___I Cross Zoning (Burglary Verified) Alarm [39] Priority Alarm and Restoral Reporting Codes Generic Full Reporting Reporting FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I Keypad [F]ire Alarm Keypad [A]uxiliary Alarm Keypad [P]anic Alarm PGM2 Alarm 00 00 00 00 FF FF FF FF I___I___I I___I___I I___I___I I___I___I Keypad [F]ire Restoral Keypad [A]uxiliary Restoral Keypad [P]anic Restoral PGM2 Restoral I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 9 Tamper Zone 10 Tamper Zone 11 Tamper Zone 12 Tamper Zone 13 Tamper Zone 14 Tamper Zone 15 Tamper Zone 16 Tamper I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 25 Tamper Zone 26 Tamper Zone 27 Tamper Zone 28 Tamper Zone 29 Tamper Zone 30 Tamper Zone 31 Tamper Zone 32 Tamper I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 41 Tamper Zone 42 Tamper Zone 43 Tamper Zone 44 Tamper Zone 45 Tamper Zone 46 Tamper Zone 47 Tamper Zone 48 Tamper [40] Tamper Reporting Codes, Zones 1-16 Generic Full Reporting Reporting 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 1 Tamper Zone 2 Tamper Zone 3 Tamper Zone 4 Tamper Zone 5 Tamper Zone 6 Tamper Zone 7 Tamper Zone 8 Tamper 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF [41] Tamper Reporting Codes, Zones 17-32 Generic Full Reporting Reporting 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 17 Tamper Zone 18 Tamper Zone 19 Tamper Zone 20 Tamper Zone 21 Tamper Zone 22 Tamper Zone 23 Tamper Zone 24 Tamper 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF [42] Tamper Reporting Codes, Zones 33-48 Generic Full Reporting Reporting 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 33 Tamper Zone 34 Tamper Zone 35 Tamper Zone 36 Tamper Zone 37 Tamper Zone 38 Tamper Zone 39 Tamper Zone 40 Tamper 00 00 00 00 00 00 00 00 18 FF FF FF FF FF FF FF FF [43] Tamper Reporting Codes, Zones 49-64 Generic Full Reporting Reporting 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 49 Tamper Zone 50 Tamper Zone 51 Tamper Zone 52 Tamper Zone 53 Tamper Zone 54 Tamper Zone 55 Tamper Zone 56 Tamper 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 57 Tamper Zone 58 Tamper Zone 59 Tamper Zone 60 Tamper Zone 61 Tamper Zone 62 Tamper Zone 63 Tamper Zone 64 Tamper I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 9 Tamper Restoral Zone 10 Tamper Restoral Zone 11 Tamper Restoral Zone 12 Tamper Restoral Zone 13 Tamper Restoral Zone 14 Tamper Restoral Zone 15 Tamper Restoral Zone 16 Tamper Restoral I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 25 Tamper Restoral Zone 26 Tamper Restoral Zone 27 Tamper Restoral Zone 28 Tamper Restoral Zone 29 Tamper Restoral Zone 30 Tamper Restoral Zone 31 Tamper Restoral Zone 32 Tamper Restoral I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 41 Tamper Restoral Zone 42 Tamper Restoral Zone 43 Tamper Restoral Zone 44 Tamper Restoral Zone 45 Tamper Restoral Zone 46 Tamper Restoral Zone 47 Tamper Restoral Zone 48 Tamper Restoral [44] Tamper Restoral Reporting Codes, Zones 1-16 Generic Full Reporting Reporting 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 1 Tamper Restoral Zone 2 Tamper Restoral Zone 3 Tamper Restoral Zone 4 Tamper Restoral Zone 5 Tamper Restoral Zone 6 Tamper Restoral Zone 7 Tamper Restoral Zone 8 Tamper Restoral 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF [45] Tamper Restoral Reporting Codes, Zones 17-32 Generic Full Reporting Reporting 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 17 Tamper Restoral Zone 18 Tamper Restoral Zone 19 Tamper Restoral Zone 20 Tamper Restoral Zone 21 Tamper Restoral Zone 22 Tamper Restoral Zone 23 Tamper Restoral Zone 24 Tamper Restoral 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF [46] Tamper Restoral Reporting Codes, Zones 33-48 Generic Full Reporting Reporting 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 33 Tamper Restoral Zone 34 Tamper Restoral Zone 35 Tamper Restoral Zone 36 Tamper Restoral Zone 37 Tamper Restoral Zone 38 Tamper Restoral Zone 39 Tamper Restoral Zone 40 Tamper Restoral 00 00 00 00 00 00 00 00 19 FF FF FF FF FF FF FF FF [47] Tamper Restoral Reporting Codes, Zones 49-64 Generic Full Reporting Reporting 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 49 Tamper Restoral Zone 50 Tamper Restoral Zone 51 Tamper Restoral Zone 52 Tamper Restoral Zone 53 Tamper Restoral Zone 54 Tamper Restoral Zone 55 Tamper Restoral Zone 56 Tamper Restoral 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 57 Tamper Restoral Zone 58 Tamper Restoral Zone 59 Tamper Restoral Zone 60 Tamper Restoral Zone 61 Tamper Restoral Zone 62 Tamper Restoral Zone 63 Tamper Restoral Zone 64 Tamper Restoral [48] Miscellaneous Tamper Reporting Codes Generic Full Reporting Reporting 00 00 FF FF Generic Full Reporting Reporting I___I___I General System Tamper I___I___I General System Tamper Rest. 00 FF I___I___I Keypad Lockout [49] Supervisory Reporting Codes, Zones 1-16 Generic Full Reporting Reporting 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 1 Supervisory Zone 2 Supervisory Zone 3 Supervisory Zone 4 Supervisory Zone 5 Supervisory Zone 6 Supervisory Zone 7 Supervisory Zone 8 Supervisory 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 9 Supervisory Zone 10 Supervisory Zone 11 Supervisory Zone 12 Supervisory Zone 13 Supervisory Zone 14 Supervisory Zone 15 Supervisory Zone 16 Supervisory 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 25 Supervisory Zone 26 Supervisory Zone 27 Supervisory Zone 28 Supervisory Zone 29 Supervisory Zone 30 Supervisory Zone 31 Supervisory Zone 32 Supervisory 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 41 Supervisory Zone 42 Supervisory Zone 43 Supervisory Zone 44 Supervisory Zone 45 Supervisory Zone 46 Supervisory Zone 47 Supervisory Zone 48 Supervisory [50] Supervisory Reporting Codes, Zones 17-32 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 17 Supervisory Zone 18 Supervisory Zone 19 Supervisory Zone 20 Supervisory Zone 21 Supervisory Zone 22 Supervisory Zone 23 Supervisory Zone 24 Supervisory [51] Supervisory Reporting Codes, Zones 33-48 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 33 Supervisory Zone 34 Supervisory Zone 35 Supervisory Zone 36 Supervisory Zone 37 Supervisory Zone 38 Supervisory Zone 39 Supervisory Zone 40 Supervisory 20 [52] Supervisory Reporting Codes, Zones 49-64 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 49 Supervisory Zone 50 Supervisory Zone 51 Supervisory Zone 52 Supervisory Zone 53 Supervisory Zone 54 Supervisory Zone 55 Supervisory Zone 56 Supervisory 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 57 Supervisory Zone 58 Supervisory Zone 59 Supervisory Zone 60 Supervisory Zone 61 Supervisory Zone 62 Supervisory Zone 63 Supervisory Zone 64 Supervisory 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 9 Supervisory Restoral Zone 10 Supervisory Restoral Zone 11 Supervisory Restoral Zone 12 Supervisory Restoral Zone 13 Supervisory Restoral Zone 14 Supervisory Restoral Zone 15 Supervisory Restoral Zone 16 Supervisory Restoral [53] Supervisory Restoral Reporting Codes, Zones 1-16 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 1 Supervisory Restoral Zone 2 Supervisory Restoral Zone 3 Supervisory Restoral Zone 4 Supervisory Restoral Zone 5 Supervisory Restoral Zone 6 Supervisory Restoral Zone 7 Supervisory Restoral Zone 8 Supervisory Restoral [54] Supervisory Restoral Reporting Codes, Zones 17-32 Generic Full Reporting Reporting 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 17 Supervisory Restoral Zone 18 Supervisory Restoral Zone 19 Supervisory Restoral Zone 20 Supervisory Restoral Zone 21 Supervisory Restoral Zone 22 Supervisory Restoral Zone 23 Supervisory Restoral Zone 24 Supervisory Restoral 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 25 Supervisory Restoral Zone 26 Supervisory Restoral Zone 27 Supervisory Restoral Zone 28 Supervisory Restoral Zone 29 Supervisory Restoral Zone 30 Supervisory Restoral Zone 31 Supervisory Restoral Zone 32 Supervisory Restoral 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 41 Supervisory Restoral Zone 42 Supervisory Restoral Zone 43 Supervisory Restoral Zone 44 Supervisory Restoral Zone 45 Supervisory Restoral Zone 46 Supervisory Restoral Zone 47 Supervisory Restoral Zone 48 Supervisory Restoral 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 57 Supervisory Restoral Zone 58 Supervisory Restoral Zone 59 Supervisory Restoral Zone 60 Supervisory Restoral Zone 61 Supervisory Restoral Zone 62 Supervisory Restoral Zone 63 Supervisory Restoral Zone 64 Supervisory Restoral [55] Supervisory Restoral Reporting Codes, Zones 33-48 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 33 Supervisory Restoral Zone 34 Supervisory Restoral Zone 35 Supervisory Restoral Zone 36 Supervisory Restoral Zone 37 Supervisory Restoral Zone 38 Supervisory Restoral Zone 39 Supervisory Restoral Zone 40 Supervisory Restoral [56] Supervisory Restoral Reporting Codes, Zones 49-64 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 49 Supervisory Restoral Zone 50 Supervisory Restoral Zone 51 Supervisory Restoral Zone 52 Supervisory Restoral Zone 53 Supervisory Restoral Zone 54 Supervisory Restoral Zone 55 Supervisory Restoral Zone 56 Supervisory Restoral 21 [57] Low Battery Reporting Codes, Zones 1-16 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 1 Low Battery Zone 2 Low Battery Zone 3 Low Battery Zone 4 Low Battery Zone 5 Low Battery Zone 6 Low Battery Zone 7 Low Battery Zone 8 Low Battery 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 9 Low Battery Zone 10 Low Battery Zone 11 Low Battery Zone 12 Low Battery Zone 13 Low Battery Zone 14 Low Battery Zone 15 Low Battery Zone 16 Low Battery 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 25 Low Battery Zone 26 Low Battery Zone 27 Low Battery Zone 28 Low Battery Zone 29 Low Battery Zone 30 Low Battery Zone 31 Low Battery Zone 32 Low Battery [58] Low Battery Reporting Codes, Zones 17-32 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 17 Low Battery Zone 18 Low Battery Zone 19 Low Battery Zone 20 Low Battery Zone 21 Low Battery Zone 22 Low Battery Zone 23 Low Battery Zone 24 Low Battery [59] Low Battery Reporting Codes, Zones 33-48 Generic Full Reporting Reporting 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 33 Low Battery Zone 34 Low Battery Zone 35 Low Battery Zone 36 Low Battery Zone 37 Low Battery Zone 38 Low Battery Zone 39 Low Battery Zone 40 Low Battery 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 41 Low Battery Zone 42 Low Battery Zone 43 Low Battery Zone 44 Low Battery Zone 45 Low Battery Zone 46 Low Battery Zone 47 Low Battery Zone 48 Low Battery 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 57 Low Battery Zone 58 Low Battery Zone 59 Low Battery Zone 60 Low Battery Zone 61 Low Battery Zone 62 Low Battery Zone 63 Low Battery Zone 64 Low Battery 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 9 Low Battery Restoral Zone 10 Low Battery Restoral Zone 11 Low Battery Restoral Zone 12 Low Battery Restoral Zone 13 Low Battery Restoral Zone 14 Low Battery Restoral Zone 15 Low Battery Restoral Zone 16 Low Battery Restoral [60] Low Battery Reporting Codes, Zones 49-64 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 49 Low Battery Zone 50 Low Battery Zone 51 Low Battery Zone 52 Low Battery Zone 53 Low Battery Zone 54 Low Battery Zone 55 Low Battery Zone 56 Low Battery [61] Low Battery Restoral Reporting Codes, Zones 1-16 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 1 Low Battery Restoral Zone 2 Low Battery Restoral Zone 3 Low Battery Restoral Zone 4 Low Battery Restoral Zone 5 Low Battery Restoral Zone 6 Low Battery Restoral Zone 7 Low Battery Restoral Zone 8 Low Battery Restoral 22 [62] Low Battery Restoral Reporting Codes, Zones 17-32 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 17 Low Battery Restoral Zone 18 Low Battery Restoral Zone 19 Low Battery Restoral Zone 20 Low Battery Restoral Zone 21 Low Battery Restoral Zone 22 Low Battery Restoral Zone 23 Low Battery Restoral Zone 24 Low Battery Restoral 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 25 Low Battery Restoral Zone 26 Low Battery Restoral Zone 27 Low Battery Restoral Zone 28 Low Battery Restoral Zone 29 Low Battery Restoral Zone 30 Low Battery Restoral Zone 31 Low Battery Restoral Zone 32 Low Battery Restoral 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 41 Low Battery Restoral Zone 42 Low Battery Restoral Zone 43 Low Battery Restoral Zone 44 Low Battery Restoral Zone 45 Low Battery Restoral Zone 46 Low Battery Restoral Zone 47 Low Battery Restoral Zone 48 Low Battery Restoral [63] Low Battery Restoral Reporting Codes, Zones 33-48 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 33 Low Battery Restoral Zone 34 Low Battery Restoral Zone 35 Low Battery Restoral Zone 36 Low Battery Restoral Zone 37 Low Battery Restoral Zone 38 Low Battery Restoral Zone 39 Low Battery Restoral Zone 40 Low Battery Restoral [64] Low Battery Restoral Reporting Codes, Zones 49-64 Generic Full Reporting Reporting 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 49 Low Battery Restoral Zone 50 Low Battery Restoral Zone 51 Low Battery Restoral Zone 52 Low Battery Restoral Zone 53 Low Battery Restoral Zone 54 Low Battery Restoral Zone 55 Low Battery Restoral Zone 56 Low Battery Restoral 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I I___I___I Zone 57 Low Battery Restoral Zone 58 Low Battery Restoral Zone 59 Low Battery Restoral Zone 60 Low Battery Restoral Zone 61 Low Battery Restoral Zone 62 Low Battery Restoral Zone 63 Low Battery Restoral Zone 64 Low Battery Restoral FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Closing By Access Code 5 Closing By Access Code 6 Closing By Access Code 7 Closing By Access Code 8 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Closing By Access Code 13 Closing By Access Code 14 Closing By Access Code 15 Closing By Access Code 16 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Closing By Access Code 21 Closing By Access Code 22 Closing By Access Code 23 Closing By Access Code 24 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Closing By Access Code 29 Closing By Access Code 30 Closing By Access Code 31 Closing By Access Code 32 [65] Closing (Arming) Reporting Codes, Access Codes 1-8 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Closing By Access Code 1 Closing By Access Code 2 Closing By Access Code 3 Closing By Access Code 4 [66] Closing (Arming) Reporting Codes, Access Codes 9-16 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Closing By Access Code 9 Closing By Access Code 10 Closing By Access Code 11 Closing By Access Code 12 [67] Closing (Arming) Reporting Codes, Access Codes 17-24 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Closing By Access Code 17 Closing By Access Code 18 Closing By Access Code 19 Closing By Access Code 20 [68] Closing (Arming) Reporting Codes, Access Codes 25-32 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Closing By Access Code 25 Closing By Access Code 26 Closing By Access Code 27 Closing By Access Code 28 23 [69] Miscellaneous Closing (Arming) Reporting Codes FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Closing by System Code 42 Partial Closing Special Closing Late to Close FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Opening By Access Code 5 Opening By Access Code 6 Opening By Access Code 7 Opening By Access Code 8 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Opening By Access Code 13 Opening By Access Code 14 Opening By Access Code 15 Opening By Access Code 16 FF FF FF FF I___I___I I___I___I I___I___I I___I___I Opening By Access Code 21 Opening By Access Code 22 Opening By Access Code 23 Opening FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Opening By Access Code 29 Opening By Access Code 30 Opening By Access Code 31 Opening By Access Code 32 FF FF FF FF FF FF I___I___I Opening by System Code 42 I___I___I Auto-Arm Cancellation I___I___I Special Opening FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Auxiliary Power Supply Trouble Alarm TLM Trouble Code General System Trouble General System Supervisory FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Auxiliary Power Supply Trouble Restoral TLM Restoral General System Trouble Restoral General System Supervisory Restoral 00* FF I___I___I Phone #1 FTC 00 FF 00* FF I___I___I Phone #2 FTC 00 FF 00* FF I___I___I Phone #1 FTC Restore 00 FF 00* FF I___I___I Phone #2 FTC Restore 00 FF * For UL Listed applications this reporting code must be activated. I___I___I I___I___I I___I___I I___I___I Event Buffer 75% Full DLS Lead IN DLS Lead OUT Delinquency Reporting Code FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Closing by Duress Code 33 Closing by Duress Code 34 Closing by System Code 40 Closing by System Code 41 [70] Opening (Disarming) Reporting Codes, Access Codes 1-8 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Opening By Access Code 1 Opening By Access Code 2 Opening By Access Code 3 Opening By Access Code 4 [71] Opening (Disarming) Reporting Codes, Access Codes 9-16 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Opening By Access Code 9 Opening By Access Code 10 Opening By Access Code 11 Opening By Access Code 12 [72] Opening (Disarming) Reporting Codes, Access Codes 17-24 Generic Full Reporting Reporting FF FF FF FF FF FF FF FF Generic Full Reporting Reporting I___I___I I___I___I I___I___I I___I___I Opening By Access Code 17 Opening By Access Code 18 Opening By Access Code 19 Opening By Access Code 20 FF FF FF FF [73] Opening (Disarming) Reporting Codes, Access Codes 25-32 FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Opening By Access Code 25 Opening By Access Code 26 Opening By Access Code 27 Opening By Access Code 28 [74] Miscellaneous Opening (Disarming) Reporting Codes FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Opening by Duress Code 33 Opening by Duress Code 34 Opening by System Code 40 Opening by System Code 41 [75] Maintenance Alarm Reporting Codes FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Battery Trouble Alarm AC Failure Trouble Alarm Bell Circuit Trouble Alarm Fire Trouble Alarm [76] Maintenance Restoral Reporting Codes FF FF FF FF FF FF FF FF I___I___I I___I___I I___I___I I___I___I Battery Trouble Restoral AC Failure Trouble Restoral Bell Circuit Trouble Restoral Fire Trouble Restoral [77] Miscellaneous Maintenance Restoral Reporting Codes 24 [78] Test Transmission Reporting Codes 00 00 FF FF I___I___I Periodic Test Transmission I___I___I System Test FF FF I___I___I Skyroute Test TX Code [79] T-Link Trouble Reporting Codes 00 00 00 00 00 00 I___I___I T-Link Communication Fault I___I___I T-Link Communication Restore I___I___I T-Link Network Fault 00 00 00 00 00 00 I___I___I T-Link Network Restore I___I___I T-Link Receiver Trouble I___I___I T-Link Receiver Trouble Restore Section 8 - Testing Testing your control to the Central Station Be sure to perform normal tests with your central station via the land line. There is a 1-minute delay between successive signals sent by the Skyroute transmitter. For example: If you trip 3 zones and you have the Skyroute module programmed to send the alarm and restoral reporting codes for each zone (6 signals in total), it will take about 5 minutes for all the signals to go through. The first signal goes through immediately. There will be a 1-minute delay before the second signal is sent and another 1-minute delay before the third signal is sent, etc. Section 9 - Troubleshooting Problem: • LED5 is blinking 2 times - Radio is not powered Solution: • Make sure that BELL(+) on the panel is connected to BELL IN on the Skyroute module. • Perform a default on the Skyroute module. Problem: • LED5 is blinking 4 times - No service Solution: • Relocate either the Skyroute transmitter or the antenna to a different location on the premises. Higher or closer to a window usually improves the signal strength. • Remove the Skyroute transmitter from any environmental interference such as AC power lines or large pieces of metal duct work, water heater, electrical box, etc. Problem: • LED5 is blinking 5 times - Failure to communicate Solution: • This trouble means that the Skyroute transceiver was not acknowledged from the central station. To clear this trou- ble, perform a reset: [*8] [Installer code] [803] [99] [FF]. To prevent this trouble in the future, make sure your signal strength is good. Problem: • LED5 is blinking 6 times - Skyroute transceiver is not activated with Connect 24 Solution: • Activate the Skyroute transceiver with Connect 24. Please have your information ready when you call the VRU. If you do not have these numbers, please call 888-251-7458 (US) or 888-955-5583 (Canada). Problem: • Skyroute unit displays poor signal strength. Solution: • Relocate either the Skyroute transmitter or the antenna to a different location on the premises. Higher or closer to a window usually improves the signal strength. • Remove the Skyroute transmitter from any environmental interference such as AC power lines or large pieces of metal duct work, water heater, electrical box, etc. Problem: • Skyroute transmitter unit has good signal strength but it is not transmitting the signals. Solution: • Make sure that the Skyroute transmitter is programmed for the proper channel (A or B). Correct channel for your area can be obtained from the SID list provided by Connect 24. The default channel is B. Problem: • My Skyroute transmitter is sending Zone 98 when I wanted to send the actual zone numbers. Solution: • Enter the installer ID in Installer Programming (*8). Enter 00 in sub-section [99] of section [803]. This will default all the programming to factory settings. You will then have to program your Skyroute module completely. You will notice that LED5 is blinking 6 times. Please see the following problem for solution. Problem: • The Skyroute transmitter was activated, but a default was performed; now LED5 is blinking 6 times. Solution: • Enter the installer ID in Installer Programming (*8). Enter sub-section [06] of section [803] and turn bit# 4 on. • Enter FF (which is *66) in sub-section [99]. The Skyroute module will restart. • LED5 should be blinking once. 25 Section 10 - For Your Records Location Skyroute MIN Rate Plan Central Station Account Number Test Time and Day Additional Notes 26 Appendix A - Reporting Codes Skyroute Programming Section 30 35 38 38 38 38 38 39 39 39 39 39 39 39 39 40 41 42 43 44 45 46 47 48 48 48 48 48 49 50 51 52 53 53 53 53 57 58 59 60 61 62 63 64 65 67 69 69 69 69 70 74 74 74 75 75 75 75 75 75 75 75 75 76 76 76 76 76 76 Full Reporting Description Zone Alarm (Zone 1 to Zone 64) Zone Restore (Zone 1 to Zone 64) Duress Alarm Opening After Alarm Recent Closing Zone Expander Supervisory Alarm Zone Expander Supervisory Restore Keypad Fire Keypad Medical Keypad Panic PGM 2 Alarm Keypad Fire Restore Keypad Medical Restore Keypad Panic Restore PGM 2 Restore Tamper Alarm Z1-Z16 Tamper Alarm Z17-Z32 Tamper Alarm Z33-Z48 Tamper Alarm Z49-Z64 Tamper Restore Z1-Z16 Tamper Restore Z17-Z32 Tamper Restore Z33-Z48 Tamper Restore Z49-Z64 General System Tamper General System Tamper Restore Keypad Lock Out General system Tamper Restore General system Tamper Alarm Zone Supervisory Alarm Z1-Z16 Zone Supervisory Alarm Z17-Z32 Zone Supervisory Alarm Z33-Z48 Zone Supervisory Alarm Z49-Z64 Zone Supervisory Restoral Z1-Z16 Zone Supervisory Restoral Z17-Z32 Zone Supervisory Restoral Z33-Z48 Zone Supervisory Restoral Z49-Z64 Zone Low Battery Z1-Z8 Zone Low Battery Z9-Z16 Zone Low Battery Z17-Z24 Zone Low Battery Z25-Z32 Zone Low Battery Restore Z1-Z8 Zone Low Battery Restore Z9-Z16 Zone Low Battery Restore Z17-Z24 Zone Low Battery RestoreZ25-Z32 Closing (User 1 to User 16) Closing (User 17 to User 34) Closing (User 40 to User 42) Partial Closing Special Closing Late to Close Openings (User 1 to User 34) Opening (User 40 to User 42) Auto-Arm Cancellation Special Opening Battery Trouble AC Failure Bell Circuit Trouble Fire Trouble Aux. Power Trouble TLM Trouble General System Trouble General System Supervisory General System Supervisory Alarm Battery Trouble Restore AC Failure Restore Bell Circuit Trouble Restore Fire Trouble Restore Aux. Power Trouble Restore TLM Trouble Restore Skyroute Transmission Option Section [22] SIA (event codezone #) Contact ID (event code-zone #) Generic Reporting SIA (event codezone #) Contact ID (event code-zone #) HA-00 OR-00 CR-00 UA-98 UH-00 FA-98 MA-00 PA-98 E122-000 E458-000 E459-000 E140-098 R140-000 E110-098 E100-000 E120-098 FH-00 MH-00 PH-00 R110-000 R100-000 R120-000 ES-00 EJ-00 JA-00 TR-00 TA-00 UT-XX UT-XX UT-XX UT-XX UJ-XXX UJ-XXX UJ-XXX UJ-XXX XT-XX XT-XX XT-XX XT-XX XR-XX XR-XX XR-XX XR-XX CL-XX CL-XX CL-XX CF-XX CL-00 CI-XX OP-XX OP-XX CI-00 OP-00 YT-00 AT-00 YA-00 FT-00 YP-00 LT-00 YX-00 ET-00 ET-00 YR-00 AR-00 YH-00 FJ-00 YQ-00 LR-00 E145-00 R145-000 E461-000 R137-000 E137-000 E300-0XX E300-0XX E300-0XX E300-0XX R300-0XX R300-0XX R300-0XX R300-0XX E302-0XX E302-0XX E302-0XX E302-0XX R302-0XX R302-0XX R302-0XX R302-0XX R401-0XX R401-0XX R401-0XX R456-0XX R401-000 E454-0XX E401-0XX E401-0XX E454-000 E401-000 E302-000 E301-000 E321-000 E373-000 E312-000 E351-000 E300-000 E330-000 E330-000 E302-000 R301-000 R321-000 R373-000 R312-000 R351-000 See Appendix B 1 (Alarms/Restoral) 1 (Alarms/Restoral) 1 (Alarms/Restoral) 1 (Alarms/Restoral) 1 (Alarms/Restoral) 1 (Alarms/Restoral) 1 (Alarms/Restoral) 1 (Alarms/Restoral) HA-00 OR-00 CR-00 UA-00 UH-00 FA-00 MA-00 PA-00 1 (Alarms/Restoral) 1 (Alarms/Restoral) 1 (Alarms/Restoral) FH-00 MH-00 PH-00 E122-000 E458-000 E459-000 E140-000 R140-000 E100-000 E100-000 E120-000 See Appendix B R110-000 R100-000 R120-000 See Appendix B See Appendix C 2 (Tampers/Restoral) 2 (Tampers/Restoral) 2 (Tampers/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 3 (Supervisory/Restoral) 3 (Supervisory/Restoral) 3 (Supervisory/Restoral) 3 (Supervisory/Restoral) 3 (Supervisory/Restoral) 3 (Supervisory/Restoral) 3 (Supervisory/Restoral) 3 (Supervisory/Restoral) 4 (Low Battery/Restoral) 4 (Low Battery/Restoral) 4 (Low Battery/Restoral) 4 (Low Battery/Restoral) 4 (Low Battery/Restoral) 4 (Low Battery/Restoral) 4 (Low Battery/Restoral) 4 (Low Battery/Restoral) 5 (Opening/Closing) 5 (Opening/Closing) 5 (Opening/Closing) 5 (Opening/Closing) 5 (Opening/Closing) 5 (Opening/Closing) 5 (Opening/Closing) 5 (Opening/Closing) 5 (Opening/Closing) 5 (Opening/Closing) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) ES-00 ES-00 JA-00 TR-00 TA-00 UT-XX* UT-XX* UT-XX* UT-XX* UJ-XXX* UJ-XXX* UJ-XXX* UJ-XXX* XT-XX XT-XX XT-XX XT-XX XR-XX XR-XX XR-XX XR-XX CL-XX CL-XX CL-XX CF-XX CL-00 CI-XX OP-XX OP-XX CI-00 OP-00 YT-00 AT-00 YA-00 FT-00 YP-00 LT-00 YX-00 ET-00 ET-00 YR-00 AR-00 YH-00 FJ-00 YQ-00 LR-00 27 E145-000 R145-000 E461-000 R137-000 E137-000 E300-0XX E300-0XX E300-0XX E300-0XX R300-0XX R300-0XX R300-0XX R300-0XX E302-0XX E302-0XX E302-0XX E302-0XX R302-0XX R302-0XX R302-0XX R302-0XX R401-0XX R401-0XX R401-0XX R456-0XX R401-000 E454-0XX E401-0XX E401-0XX E454-000 E401-000 E302-000 E301-000 E321-000 E373-000 E312-000 E351-000 E300-000 E330-000 E330-000 E302-000 R301-000 R321-099 R373-000 R312-000 R351-000 Skyroute Programming Section 76 76 76 77 77 77 77 77 77 77 78 78 78 78 78 Full Reporting Description General System Trouble Restore General System Supervisory Restore General System Supervisory Restore FTC Phone #1 FTC Phone #2 Event Buffer 75% Full DLS Lead IN DLS Lead OUT FTC Phone #1 Restore FTC Phone #2 Restore Periodic Test Transmission System Test Skyroute Test Transmission Police Code Delinquency Reporting Code Skyroute Transmission Option Section [22] Generic Reporting SIA (event codezone #) Contact ID (event code-zone #) SIA (event codezone #) Contact ID (event code-zone #) YZ-00 ER-00 ER-00 YC-00 YC-00 JL-00 RB-00 RS-00 YK-00 YK-00 RP-00 RX-00 TX-00 BM-00 CD-00 R300-000 R330-000 R330-000 E354-000 E354-000 E622-000 E627-000 R628-000 R354-000 R354-000 E602-000 E601-000 E603-000 E139-000 E654-000 YZ-00 ER-00 ER-00 YC-00 YC-00 JL-00 RB-00 RS-00 YK-00 YK-00 RP-00 RX-00 TX-00 BM-00 CD-00 R300-000 R330-000 R330-000 E354-000 E354-000 E622-000 E627-000 R628-000 R354-000 R354-000 E602-000 E601-000 E603-000 E139-000 E654-000 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 6 (Maintenance/Restoral) 1 (Alarms/Restoral) 6 (Maintenance/Restoral) * When the corresponding zone definition is programmed for Fire or Waterflow, Zone Supervisories will be sent as FT-XX/FJ-XX or ST-XX/SJ-XX respectively (E373-0XX/R373-0XX for Contact ID). 28 Appendix B - Zone Alarms/Restorals Only SIA event code-zone # has been done. Connect24 does conversion from SIA to Contact ID. This has been done using PC5020 v3.2 and Skyroute v2.4 test 11. PGM2 Definition Zone Definition Description Skyroute Transmission Option Section [22] Full Reporting Generic Reporting SIA (event code-zone #) Contact ID (event codezone#) SIA (event code-zone#) Contact ID (event codezone#) 01 Delay 1 1 (Alarm/Restoral) BA-XX / BH-XX E130-0XX / R130-0XX BA-98 / BH-XX E130-0098 / R130-0XX 02 Delay 2 1 (Alarm/Restoral) BA-XX / BH-XX E130-0XX / R130-0XX BA-98 / BH-XX E130-0098 / R130-0XX 03 Instant 1 (Alarm/Restoral) BA-XX / BH-XX E130-0XX / R130-0XX BA-98 / BH-XX E130-0098 / R130-0XX 04 Interior 1 (Alarm/Restoral) BA-XX / BH-XX E130-0XX / R130-0XX BA-98 / BH-XX E130-0098 / R130-0XX 05 Interior, Stay-Away 1 (Alarm/Restoral) BA-XX / BH-XX E130-0XX / R130-0XX BA-98 / BH-XX E130-0098 / R130-0XX 06 Delay, Stay-Away 1 (Alarm/Restoral) BA-XX / BH-XX E130-0XX / R130-0XX BA-98 / BH-XX E130-0098 / R130-0XX 07 Delayed 24 Hour Fire (Hardwired0 1 (Alarm/Restoral) FA-XX / FH-XX E110-0XX / R110-0XX FA-98 / FH-XX E110-098 / R110-0XX 08 Standard 24 Hour Fire (Hardwired) 1 (Alarm/Restoral) FA-XX / FH-XX E110-0XX / R110-0XX FA-98 / FH-XX E110-098 / R110-0XX 09 24 Hour Supervisory (LINKS) 1 (Alarm/Restoral) US-XX / UR-XX E150-0XX / R150-0XX UA-98 / UR-XX E140-098 / R140-0XX 10 24 Hour Supervisor Buzzer 1 (Alarm/Restoral) UA-XX / UH-XX E140-0XX / R140-0XX UA-98 / UH-XX E140-098 / R140-0XX 11 24 Hour Burglary 1 (Alarm/Restoral) BA-XX / BH-XX E130-0XX / R130-0XX BA-98 / BH-XX E130-0XX / R130-0XX 12 24 Hour Hold-Up 1 (Alarm/Restoral) HA-XX / HH-XX E122-0XX / R122-0XX PA-98 / HH-XX E120-098 / R122-0XX 13 24 Hour Gas 1 (Alarm/Restoral) GA-XX / GH-XX E151-0XX / R151-0XX GA-XX / GH-XX E151-0XX / R151-0XX 14 24 Hour Heat 1 (Alarm/Restoral) KA-XX / KH-XX E158-0XX / R158-0XX KA-XX / KH-XX E158-0XX / R158-0XX 15 24 Hour Medical 1 (Alarm/Restoral) MA-XX / MH-XX E100-0XX / R100-0XX MA-98 / MH-XX E100-0098 / R100-0XX 16 24 Hour Panic 1 (Alarm/Restoral) PA-XX / PH-XX E120-0XX / R120-0XX PA-98 / PH-XX E120-0098 / R120-0XX 17 24 Hour Emergency 1 (Alarm/Restoral) QA-XX / QH-XX E101-0XX / R101-0XX UA-98 / QH-XX E140-0098 / R101-0XX 18 24 Hour Sprinkler 1 (Alarm/Restoral) SA-XX / SH-XX E113-0XX / R113-0XX SA-XX / SH-XX E113-0XX / R113-0XX 19 24 Hour Water 1 (Alarm/Restoral) WA-XX / WH-XX E154-0XX / R154-0XX WA-XX / WH-XX E154-0XX / R154-0XX 20 24 Hour Freeze 1 (Alarm/Restoral) ZA-XX / ZH-XX E159-0XX / R159-0XX ZA-XX / ZH-XX E159-0XX / R159-0XX 21 24 Hour Latching Tamper 1 (Alarm/Restoral) UA-XX / UH-XX E140-0XX / R140-0XX UA-98 / UH-XX E140-0098 / R140-0XX *22 Momentary Keyswitch Arm 1 (Alarm/Restoral) BA-XX / BH-XX E130-0XX / R130-0XX BA-98 / BH-XX E130-0098 / R130-0XX *23 Maintained Keyswitch Arm 1 (Alarm/Restoral) BA-XX / BH-XX E130-0XX / R130-0XX BA-98 / BH-XX E130-0098 / R130-0XX *24 LINKS Answer 1 (Alarm/Restoral) BA-XX / BH-XX E130-0XX / R130-0XX BA-98 / BH-XX E130-0098 / R130-0XX 25 Interior Delay 1 (Alarm/Restoral) BA-XX / BH-XX E130-0XX / R130-0XX BA 98 / BH-XX E130-0098 / R130-0XX *26 24 Hr Non Alarm 1 (Alarm/Restoral) BA-XX / BH-XX E130-0XX / R130-0XX BA-98 / BH-XX E130-0098 / R130-0XX 27 Delayed 24Hr Waterflow 1 (Alarm/Restoral) SA-XX / SH-XX E113-0XX / R113-0XX SA-XX / SH-XX E113-0XX / R113-0XX 28 Instant 24Hr Waterflow 1 (Alarm/Restoral) SA-XX / SH-XX E113-0XX / R113-0XX SA-XX / SH-XX E113-0XX / R113-0XX 29 Auto Verified Fire 1 (Alarm/Restoral) FA-XX / FH-XX E110-0XX / R110-0XX FA-98 / FH-XX E110-098 / R110-0XX 30 Fire Supervisory 1 (Alarm/Restoral) FS-XX / FV-XX E200-0XX / R200-0XX FA-98 / FV-XX E110-098 / R200-0XX 31 Day Zone 1 (Alarm/Restoral) BA-XX / BH-XX E130-0XX / R130-0XX BA-98 / BH-XX E130-0098 / R130-0XX 29 PGM2 Definition Zone Definition Description Skyroute Transmission Option Section [22] Full Reporting SIA (event code-zone #) Contact ID (event codezone#) Generic Reporting SIA (event code-zone#) Contact ID (event codezone#) *32 Instant Stay/Away 1 (Alarm/Restoral) BA-XX / BH-XX E130-0XX / R130-0XX BA-XX / BH-XX E130-0XX / R130-0XX *33 24 Hr. Bell/Buzzer 1 (Alarm/Restoral) BA-XX / BH-XX E130-0XX / R130-0XX BA-XX / BH-XX E130-0XX / R130-0XX *34 Delay Night/Away 1 (Alarm/Restoral) BA-XX / BH-XX E130-0XX / R130-0XX BA-XX / BH-XX E130-0XX / R130-0XX 87 Delayed 24 Hour Fire (wireless) 1 (Alarm/Restoral) FA-XX / FH-XX E110-0XX / R110-0XX FA-98 / FH-XX E110-098 / R110-0XX 88 Standard 24 Hour Fire (wireless) 1 (Alarm/Restoral) FA-XX / FH-XX E110-0XX / R110-0XX FA-98 / FH-XX E110-098 / R110-0XX 04 2-Wire Smoke 1 (Alarm/Restoral) FA-00 / FH-00 E110-0XX / R110-0XX FA-98 / FH-98 E110-098 / R110-098 23 Silent 24Hr 1 (Alarm/Restoral) UA-00 / UH-00 E140-0XX / R140-0XX UA-98 / UH-98 E140-0098 / R140-0XX 24 Audible 24 Hour 1 (Alarm/Restoral) UA-00 / UH-00 E140-0XX / R140-0XX UA-98 / UH-98 E140-0098 / R140-0XX NOTE: The alarm/restoral reporting codes for zone types 22, 23, 24, 26 are done using the Walk test mode of the panel. 30 Appendix C - Tamper Alarms /Restorals For Different Zone Definitions in Full Mode and Generic Mode Only SIA event code-zone # has been done, Connect 24 does conversion from SIA to Contact ID. This has been done using PC5020 Version 3.20 and Skyroute Version 2.4 test 11. Zone Definition Description Skyroute Transmission Option Section [22] Full Reporting SIA (event code-zone #) Contact ID (event code-zone #) E380-0XX / R3800XX E380-0XX / R3800XX E380-0XX / R3800XX E380-0XX / R3800XX E380-0XX / R3800XX E380-0XX / R3800XX E373-0XX / R3730XX E373-0XX / R3730XX E380-0XX / R3800XX E380-0XX / R3800XX E380-0XX / R3800XX E380-0XX / R3800XX E380-0XX / R3800XX E380-0XX / R3800XX E380-0XX / R3800XX E380-0XX / R3800XX E380-0XX / R3800XX E373-0XX / R3730XX E380-0XX / R3800XX E380-0XX / R3800XX E380-0XX / R3800XX E380-0XX / R3800XX E380-0XX / R3800XX E380-0XX / R3800XX E380-0XX / R3800XX Generic Reporting SIA (event code-zone #) 01 Delay 1 2 (Tampers/Restoral) BT-XX / BJ-XX 02 Delay 2 2 (Tampers/Restoral) BT-XX / BJ-XX 03 Instant 2 (Tampers/Restoral) BT-XX / BJ-XX 04 Interior 2 (Tampers/Restoral) BT-XX / BJ-XX 05 Interior, Stay-Away 2 (Tampers/Restoral) BT-XX / BJ-XX 06 Delay, Stay-Away 2 (Tampers/Restoral) BT-XX / BJ-XX 07 Delayed 24 Hour Fire (Hardwired0 2 (Tampers/Restoral) FT-XX / FJ-XX 08 Standard 24 Hour Fire (Hardwired) 2 (Tampers/Restoral) FT-XX / FJ-XX 09 24 Hour Supervisory (LINKS) 2 (Tampers/Restoral) UT-XX / UJ-XX 10 24 Hour Supervisor Buzzer 2 (Tampers/Restoral) UT-XX / UJ-XX 11 24 Hour Burglary 2 (Tampers/Restoral) BT-XX / BJ-XX 12 24 Hour Hold-Up 2 (Tampers/Restoral) HT-XX / HJ-XX 13 24 Hour Gas 2 (Tampers/Restoral) GT-XX / GJ-XX 14 24 Hour Heat 2 (Tampers/Restoral) KT-XX / KJ-XX 15 24 Hour Medical 2 (Tampers/Restoral) MT-XX / MJ-XX 16 24 Hour Panic 2 (Tampers/Restoral) PT-XX / PJ-XX 17 24 Hour Emergency 2 (Tampers/Restoral) QT-XX / QJ-XX 18 24 Hour Sprinkler 2 (Tampers/Restoral) ST-XX / SJ-XX 19 24 Hour Water 2 (Tampers/Restoral) WT-XX / WJ-XX 20 24 Hour Freeze 2 (Tampers/Restoral) ZT-XX / ZJ-XX 21 24 Hour Latching Tamper 2 (Tampers/Restoral) UT-XX / UJ-XX *22 Momentary Keyswitch Arm 2 (Tampers/Restoral) BT-XX / BJ-XX *23 Maintained Keyswitch Arm 2 (Tampers/Restoral) BT-XX / BJ-XX *24 LINKS Answer 2 (Tampers/Restoral) BT-XX / BJ-XX 25 Interior Delay 2 (Tampers/Restoral) BT-XX / BJ-XX *26 24 Hr Non Alarm 2 (Tampers/Restoral) BT-XX / BJ-XX E380-0XX / R3800XX BT-XX / BJ-XX 27 Delayed 24Hr Waterflow 2 (Tampers/Restoral) ST-XX / SJ-XX E373-0XX / R3730XX ST-XX / SJ-XX 28 Instant 24Hr Waterflow 2 (Tampers/Restoral) ST-XX / SJ-XX E373-0XX / R3730XX ST-XX / SJ-XX 29 Auto Verified Fire 2 (Tampers/Restoral) FT-XX / FJ-XX E373-0XX / R3730XX FT-XX / FJ-XX 30 Fire Supervisory 2 (Tampers/Restoral) FT-XX / FJ-XX E373-0XX / R3730XX FT-XX / FJ-XX 31 Day Zone 2 (Tampers/Restoral) BT-XX / BJ-XX *32 Instant Stay/Away 2 (Tampers/Restoral) BT-XX / BJ-XX *33 24 Hr. Bell/Buzzer 2 (Tampers/Restoral) BT-XX / BJ-XX *34 Delay Night/Away 2 (Tampers/Restoral) BT-XX / BJ-XX E380-0XX / R3800XX BT-XX / BJ-XX 87 Delayed 24 Hour Fire (wireless) 2 (Tampers/Restoral) FT-XX / FJ-XX E373-0XX / R3730XX FT-XX / FJ-XX 88 Standard 24 Hour Fire (wireless) 2 (Tampers/Restoral) FT-XX / FJ-XX E373-0XX / R3730XX FT-XX / FJ-XX 31 E380-0XX / R3800XX E380-0XX / R3800XX E380-0XX / R3800XX BT-XX / BJ-XX BT-XX / BJ-XX BT-XX / BJ-XX BT-XX / BJ-XX BT-XX / BJ-XX BT-XX / BJ-XX FT-XX / FJ-XX FT-XX / FJ-XX UT-XX / UJ-XX UT-XX / UJ-XX BT-XX / BJ-XX HT-XX / HJ-XX GT-XX / GJ-XX KT-XX / KJ-XX MT-XX / MJ-XX PT-XX / PJ-XX QT-XX / QJ-XX ST-XX / SJ-XX WT-XX / WJ-XX ZT-XX / ZJ-XX UT-XX / UJ-XX BT-XX / BJ-XX BT-XX / BJ-XX BT-XX / BJ-XX BT-XX / BJ-XX BT-XX / BJ-XX BT-XX / BJ-XX BT-XX / BJ-XX Contact ID (event codezone #) E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E373-0XX / R373-0XX E373-0XX / R373-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E373-0XX / R373-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E373-0XX / R373-0XX E373-0XX / R373-0XX E373-0XX / R373-0XX E373-0XX / R373-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E380-0XX / R380-0XX E373-0XX / R373-0XX E373-0XX / R373-0XX Appendix D - Decimal - Hex - Binary Conversion Chart DEC HEX 000 001 002 003 004 005 006 007 008 009 010 011 012 013 014 015 016 017 018 019 020 021 022 023 024 025 026 027 028 029 030 031 032 033 034 035 036 037 038 039 040 041 042 043 044 045 046 047 048 049 050 051 052 053 054 055 056 057 058 059 060 061 062 063 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F 20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F 30 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F Binary 0000 0000 0000 0001 0000 0010 0000 0011 0000 0100 0000 0101 0000 0110 0000 0111 0000 1000 0000 1001 0000 1010 0000 1011 0000 1100 0000 1101 0000 1110 0000 1111 0001 0000 0001 0001 0001 0010 0001 0011 0001 0100 0001 0101 0001 0110 0001 0111 0001 1000 0001 1001 0001 1010 0001 1011 0001 1100 0001 1101 0001 1110 0001 1111 0010 0000 0010 0001 0010 0010 0010 0011 0010 0100 0010 0101 0010 0110 0010 0111 0010 1000 0010 1001 0010 1010 0010 1011 0010 1100 0010 1101 0010 1110 0010 1111 0011 0000 0011 0001 0011 0010 0011 0011 0011 0100 0011 0101 0011 0110 0011 0111 0011 1000 0011 1001 0011 1010 0011 1011 0011 1100 0011 1101 0011 1110 0011 1111 DEC HEX 064 065 066 067 068 069 070 071 072 073 074 075 076 077 078 079 080 081 082 083 084 085 0860 87 088 089 090 091 092 093 094 095 096 097 098 099 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 40 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4F 50 51 52 53 54 55 56 57 58 59 5A 5B 5C 5D 5E 5F 60 61 62 63 64 65 66 67 68 69 6A 6B 6C 6D 6E 6F 70 71 72 73 74 75 76 77 78 79 7A 7B 7C 7D 7E 7F Binary 0100 0000 0100 0001 0100 0010 0100 0011 0100 0100 0100 0101 0100 0110 0100 0111 0100 1000 0100 1001 0100 1010 0100 1011 0100 1100 0100 1101 0100 1110 0100 1111 0101 0000 0101 0001 0101 0010 0101 0011 0101 0100 0101 0101 0101 0110 0101 0111 0101 1000 0101 1001 0101 1010 0101 1011 0101 1100 0101 1101 0101 1110 0101 1111 0110 0000 0110 0001 0110 0010 0110 0011 0110 0100 0110 0101 0110 0110 0110 0111 0110 1000 0110 1001 0110 1010 0110 1011 0110 1100 0110 1101 0110 1110 0110 1111 0111 0000 0111 0001 0111 0010 0111 0011 0111 0100 0111 0101 0111 0110 0111 0111 0111 1000 0111 1001 0111 1010 0111 1011 0111 1100 0111 1101 0111 1110 0111 1111 32 DEC HEX 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 80 81 82 83 84 85 86 87 88 89 8A 8B 8C 8D 8E 8F 90 91 92 93 94 95 96 97 98 99 9A 9B 9C 9D 9E 9F A0 A1 A2 A3 A4 A5 A6 A7 A8 A9 AA AB AC AD AE AF B0 B1 B2 B3 B4 B5 B6 B7 B8 B9 BA BB BC BD BE BF Binary 0100 0000 0100 0001 0100 0010 0100 0011 0100 0100 0100 0101 0100 0110 0100 0111 0100 1000 0100 1001 0100 1010 0100 1011 0100 1100 0100 1101 0100 1110 0100 1111 0101 0000 0101 0001 0101 0010 0101 0011 0101 0100 0101 0101 0101 0110 0101 0111 0101 1000 0101 1001 0101 1010 0101 1011 0101 1100 0101 1101 0101 1110 0101 1111 0110 0000 0110 0001 0110 0010 0110 0011 0110 0100 0110 0101 0110 0110 0110 0111 0110 1000 0110 1001 0110 1010 0110 1011 0110 1100 0110 1101 0110 1110 0110 1111 0111 0000 0111 0001 0111 0010 0111 0011 0111 0100 0111 0101 0111 0110 0111 0111 0111 1000 0111 1001 0111 1010 0111 1011 0111 1100 0111 1101 0111 1110 0111 1111 DEC 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 HEX C0 C1 C2 C3 C4 C5 C6 C7 C8 C9 CA CB CC CD CE CF D0 D1 D2 D3 D4 D5 D6 D7 D8 D9 DA DB DC DD DE DF E0 E1 E2 E3 E4 E5 E6 E7 E8 E9 EA EB EC ED EE EF F0 F1 F2 F3 F4 F5 F6 F7 F8 F9 FA FB FC FD FE FF Binary 0100 0000 0100 0001 0100 0010 0100 0011 0100 0100 0100 0101 0100 0110 0100 0111 0100 1000 0100 1001 0100 1010 0100 1011 0100 1100 0100 1101 0100 1110 0100 1111 0101 0000 0101 0001 0101 0010 0101 0011 0101 0100 0101 0101 0101 0110 0101 0111 0101 1000 0101 1001 0101 1010 0101 1011 0101 1100 0101 1101 0101 1110 0101 1111 0110 0000 0110 0001 0110 0010 0110 0011 0110 0100 0110 0101 0110 0110 0110 0111 0110 1000 0110 1001 0110 1010 0110 1011 0110 1100 0110 1101 0110 1110 0110 1111 0111 0000 0111 0001 0111 0010 0111 0011 0111 0100 0111 0101 0111 0110 0111 0111 0111 1000 0111 1001 0111 1010 0111 1011 0111 1100 0111 1101 0111 1110 0111 1111 WARNING Please Read Carefully N o t e t o I n s t a l l er s This warning contains vital information. As the only individual in contact with system users, it is your responsibility to bring each item in this warning to the attention of the users of this system. Sy ste m Failu re s This system has been carefully designed to be as effective as possible. There are circumstances, however, involving fire, burglary, or other types of emergencies where it may not provide protection. Any alarm system of any type may be compromised deliberately or may fail to operate as expected for a variety of reasons. Some but not all of these reasons may be: ■ Inadequate Installation A security system must be installed properly in order to provide adequate protection. Every installation should be evaluated by a security professional to ensure that all access points and areas are covered. Locks and latches on windows and doors must be secure and operate as intended. Windows, doors, walls, ceilings and other building materials must be of sufficient strength and construction to provide the level of protection expected. A reevaluation must be done during and after any construction activity. An evaluation by the fire and/or police department is highly recommended if this service is available. ■ Criminal Knowledge This system contains security features which were known to be effective at the time of manufacture. It is possible for persons with criminal intent to develop techniques which reduce the effectiveness of these features. It is important that a security system be reviewed periodically to ensure that its features remain effective and that it be updated or replaced if it is found that it does not provide the protection expected. ■ Access by Intruders Intruders may enter through an unprotected access point, circumvent a sensing device, evade detection by moving through an area of insufficient coverage, disconnect a warning device, or interfere with or prevent the proper operation of the system. ■ Power Failure Control units, intrusion detectors, smoke detectors and many other security devices require an adequate power supply for proper operation. If a device operates from batteries, it is possible for the batteries to fail. Even if the batteries have not failed, they must be charged, in good condition and installed correctly. If a device operates only by AC power, any interruption, however brief, will render that device inoperative while it does not have power. Power interruptions of any length are often accompanied by voltage fluctuations which may damage electronic equipment such as a security system. After a power interruption has occurred, immediately conduct a complete system test to ensure that the system operates as intended. ■ Failure of Replaceable Batteries Limited Warranty Digital Security Controls Ltd. warrants the original purchaser that for a period of twelve months from the date of purchase, the product shall be free of defects in materials and workmanship under normal use. During the warranty period, Digital Security Controls Ltd. shall, at its option, repair or replace any defective product upon return of the product to its factory, at no charge for labour and materials. Any replacement and/or repaired parts are warranted for the remainder of the original warranty or ninety (90) days, whichever is longer. The original purchaser must promptly notify Digital Security Controls Ltd. in writing that there is defect in material or workmanship, such written notice to be received in all events prior to expiration of the warranty period. There is absolutely no warranty on software and all software products are sold as a user license under the terms of the software license agreement included with the product. The Customer assumes all responsibility for the proper selection, installation, operation and maintenance of any products purchased from DSC. Custom products are only warranted to the extent that they do not function upon delivery. In such cases, DSC can replace or credit at its option. Int ern ati o nal Wa rran ty The warranty for international customers is the same as for any customer within Canada and the United States, with the exception that Digital Security Controls Ltd. shall not be responsible for any customs fees, taxes, or VAT that may be due. Wa rrant y P roce d ure To obtain service under this warranty, please return the item(s) in question to the point of purchase. All authorized distributors and dealers have a warranty program. Anyone returning goods to Digital Security Controls Ltd. must first obtain an authorization number. Digital Security Controls Ltd. will not accept any shipment whatsoever for which prior authorization has not been obtained. Condi tion s to Vo id Wa rran ty This warranty applies only to defects in parts and workmanship relating to normal use. It does not cover: • damage incurred in shipping or handling; • damage caused by disaster such as fire, flood, wind, earthquake or lightning; • damage due to causes beyond the control of Digital Security Controls Ltd. such as excessive voltage, mechanical shock or water damage; This system’s wireless transmitters have been designed to provide several years of battery life under normal conditions. The expected battery life is a function of the device environment, usage and type. Ambient conditions such as high humidity, high or low temperatures, or large temperature fluctuations may reduce the expected battery life. While each transmitting device has a low battery monitor which identifies when the batteries need to be replaced, this monitor may fail to operate as expected. Regular testing and maintenance will keep the system in good operating condition. • damage caused by unauthorized attachment, alterations, modifications or foreign objects; ■ Compromise of Radio Frequency (Wireless) Devices • damage caused by use of the products for purposes other than those for which it was designed; Signals may not reach the receiver under all circumstances which could include metal objects placed on or near the radio path or deliberate jamming or other inadvertent radio signal interference. • damage from improper maintenance; • damage caused by peripherals (unless such peripherals were supplied by Digital Security Controls Ltd.); • defects caused by failure to provide a suitable installation environment for the products; ■ System Users • damage arising out of any other abuse, mishandling or improper application of the products. A user may not be able to operate a panic or emergency switch possibly due to permanent or temporary physical disability, inability to reach the device in time, or unfamiliarity with the correct operation. It is important that all system users be trained in the correct operation of the alarm system and that they know how to respond when the system indicates an alarm. I t e m s N o t C o v er ed b y Wa r r a n t y ■ Smoke Detectors Smoke detectors that are a part of this system may not properly alert occupants of a fire for a number of reasons, some of which follow. The smoke detectors may have been improperly installed or positioned. Smoke may not be able to reach the smoke detectors, such as when the fire is in a chimney, walls or roofs, or on the other side of closed doors. Smoke detectors may not detect smoke from fires on another level of the residence or building. Every fire is different in the amount of smoke produced and the rate of burning. Smoke detectors cannot sense all types of fires equally well. Smoke detectors may not provide timely warning of fires caused by carelessness or safety hazards such as smoking in bed, violent explosions, escaping gas, improper storage of flammable materials, overloaded electrical circuits, children playing with matches or arson. Even if the smoke detector operates as intended, there may be circumstances when there is insufficient warning to allow all occupants to escape in time to avoid injury or death. ■ Motion Detectors Motion detectors can only detect motion within the designated areas as shown in their respective installation instructions. They cannot discriminate between intruders and intended occupants. Motion detectors do not provide volumetric area protection. They have multiple beams of detection and motion can only be detected in unobstructed areas covered by these beams. They cannot detect motion which occurs behind walls, ceilings, floor, closed doors, glass partitions, glass doors or windows. Any type of tampering whether intentional or unintentional such as masking, painting, or spraying of any material on the lenses, mirrors, windows or any other part of the detection system will impair its proper operation. Passive infrared motion detectors operate by sensing changes in temperature. However their effectiveness can be reduced when the ambient temperature rises near or above body temperature or if there are intentional or unintentional sources of heat in or near the detection area. Some of these heat sources could be heaters, radiators, stoves, barbeques, fireplaces, sunlight, steam vents, lighting and so on. ■ Warning Devices Warning devices such as sirens, bells, horns, or strobes may not warn people or waken someone sleeping if there is an intervening wall or door. If warning devices are located on a different level of the residence or premise, then it is less likely that the occupants will be alerted or awakened. Audible warning devices may be interfered with by other noise sources such as stereos, radios, televisions, air conditioners or other appliances, or passing traffic. Audible warning devices, however loud, may not be heard by a hearingimpaired person. ■ Telephone Lines If telephone lines are used to transmit alarms, they may be out of service or busy for certain periods of time. Also an intruder may cut the telephone line or defeat its operation by more sophisticated means which may be difficult to detect. In addition to the items which void the Warranty, the following items shall not be covered by Warranty: (i) freight cost to the repair centre; (ii) products which are not identified with DSC's product label and lot number or serial number; (iii) products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection or testing to verify any warranty claim. Access cards or tags returned for replacement under warranty will be credited or replaced at DSC's option. Products not covered by this warranty, or otherwise out of warranty due to age, misuse, or damage shall be evaluated, and a repair estimate shall be provided. No repair work will be performed until a valid purchase order is received from the Customer and a Return Merchandise Authorisation number (RMA) is issued by DSC's Customer Service. Digital Security Controls Ltd.’s liability for failure to repair the product under this warranty after a reasonable number of attempts will be limited to a replacement of the product, as the exclusive remedy for breach of warranty. Under no circumstances shall Digital Security Controls Ltd. be liable for any special, incidental, or consequential damages based upon breach of warranty, breach of contract, negligence, strict liability, or any other legal theory. Such damages include, but are not limited to, loss of profits, loss of the product or any associated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services, down time, purchaser’s time, the claims of third parties, including customers, and injury to property. The laws of some jurisdictions limit or do not allow the disclaimer of consequential damages. If the laws of such a jurisdiction apply to any claim by or against DSC, the limitations and disclaimers contained here shall be to the greatest extent permitted by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, so that the above may not apply to you. Di scl a ime r of Wa rrant ie s This warranty contains the entire warranty and shall be in lieu of any and all other warranties, whether expressed or implied (including all implied warranties of merchantability or fitness for a particular purpose) And of all other obligations or liabilities on the part of Digital Security Controls Ltd. Digital Security Controls Ltd. neither assumes responsibility for, nor authorizes any other person purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability concerning this product. This disclaimer of warranties and limited warranty are governed by the laws of the province of Ontario, Canada. WARNING: Digital Security Controls Ltd. recommends that the entire system be completely tested on a regular basis. However, despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this product to fail to perform as expected. ■ Insufficient Time I n s ta l l e r ’s L o c k o u t There may be circumstances when the system will operate as intended, yet the occupants will not be protected from the emergency due to their inability to respond to the warnings in a timely manner. If the system is monitored, the response may not occur in time to protect the occupants or their belongings. Any products returned to DSC which have the Installer’s Lockout option enabled and exhibit no other problems will be subject to a service charge. ■ Component Failure O u t o f Wa r r a n t y R e p a i r s Although every effort has been made to make this system as reliable as possible, the system may fail to function as intended due to the failure of a component. ■ Inadequate Testing Most problems that would prevent an alarm system from operating as intended can be found by regular testing and maintenance. The complete system should be tested weekly and immediately after a break-in, an attempted break-in, a fire, a storm, an earthquake, an accident, or any kind of construction activity inside or outside the premises. The testing should include all sensing devices, keypads, consoles, alarm indicating devices and any other operational devices that are part of the system. ■ Security and Insurance Regardless of its capabilities, an alarm system is not a substitute for property or life insurance. An alarm system also is not a substitute for property owners, renters, or other occupants to act prudently to prevent or minimize the harmful effects of an emergency situation. Digital Security Controls Ltd. will at its option repair or replace out-of-warranty products which are returned to its factory according to the following conditions. Anyone returning goods to Digital Security Controls Ltd. must first obtain an authorization number. Digital Security Controls Ltd. will not accept any shipment whatsoever for which prior authorization has not been obtained. Products which Digital Security Controls Ltd. determines to be repairable will be repaired and returned. A set fee which Digital Security Controls Ltd. has predetermined and which may be revised from time to time, will be charged for each unit repaired. Products which Digital Security Controls Ltd. determines not to be repairable will be replaced by the nearest equivalent product available at that time. The current market price of the replacement product will be charged for each replacement unit. E Toronto, Canada • www.dsc.com Tech Support (Canada & US) 1-800-387-3630 Printed in Canada 29034654 Rev 002 ©2003 Digital Security Controls Ltd. Toronto, Canada • www.dsc.com Tech Support (Canada & US) 1-800-387-3630 Printed in Canada 29034654 Rev 002 Direct all comments concerning this publication to pubs@dscltd.com Direct all comments concerning this publication to pubs@dscltd.com
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