Tyco Safety Sensormatic AMS1140 ANTI-PILFERAGE DEVICE User Manual AMS1140 UserMan

Tyco Safety Products/Sensormatic ANTI-PILFERAGE DEVICE AMS1140 UserMan

Users Manual

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Preliminary
About this Guide
AMS-1140 Detectors
This guide explains how to tune, service, and
troubleshoot AMS-1140 detectors. Related
documents are:
Setup and Service Guide
• Installation Guide, AMS-1140 Detector, 82002684-01
Detector Service Features
AMS-1140 detectors have the following servicerelated features:
• Power on self-test. Upon power up or
hardware reset, detector software runs a selftest to ensure it functions.
• Diagnostics. You use a laptop computer and
configuration software to set up and configure
the detector, and to determine its operational
status. The detector also has an LED (DS5)
inside the primary pedestal that flashes an error
code if system software should fail.
ZA1140-D
• Alarm indication. The top cap of the primary
pedestal contains flashing LEDs; the base
cover of the primary pedestal contains a piezo
for an audio alarm. The volume of the audio
alarm is controlled with a pot (RV3) on the main
circuit board in the primary base cover.
Contents
About this Guide .................................................... 1
Detector Service Features ..................................... 1
Circuit Board Pinouts ............................................. 3
Service Procedures ............................................... 3
Field Replaceable Units .................................. 3
Replacing the Secondary Cap Board .............. 3
Replacing the Interconnect Cable ................... 4
Installing the Pedestal Installation Kit .............. 5
Replacing the Alarm Board and Lens ............. 6
Replacing the Fuse ......................................... 7
Inhibiting the Transmitter................................. 7
Using the Software Configurator ..................... 7
Connecting to AC Power ................................. 8
Tuning the Pedestals ...................................... 9
Troubleshooting ................................................... 10
Checking Detector Operation ........................ 10
Dead system/Low sensitivity ......................... 10
False Alarms ................................................. 11
Understanding Error Codes .......................... 11
Interpreting LED Indicators ........................... 12
Specifications....................................................... 15
Declarations ......................................................... 15
• Transmit inhibit. The base of the primary
pedestal has a hole that provides access to a
transmit-inhibit pushbutton.
• Tags Too Close indication. If this feature is
enabled by the configurator, the pedestal will
flash a unique alarm pattern when a nondeactivated label or tag is left in the detection
field of the detector for awhile.
• Adjacent transmitter interference reduction.
This feature allows service to adjust the Energy
Trim Level to decrease the impact of electronic
noise from nearby anti-theft systems.
• Backfield reduction. If enabled by the
configurator, the detector will reduce the size of
the detection field behind the pedestals.
• Simplified design. AMS-1140 detectors are a
simplified design and do not support the
following features or options: people-counting,
relays, auto-phase, wired sync, jammer detect,
auxiliary receivers, remote alarms and external
alarm counters.
© 2010 Sensormatic Electronics LLC
AMS-1140 DETECTORS
SETUP AND SERVICE GUIDE
8200-2684-02, REV. 0
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Figure 1. Primary pedestal main circuit board (0312-3072-01) pinouts
Primary Tuning Jumpers
J4
J3
P5
Tx Coil Connector
J2
Pin
Signal
TX
GND
TX RET
Color
White
Shield
Black
P3
Alarm Board
Cable Connector
Status Jumpers
(See Figure 5 for
close-up).
Pin
DS4
DS5
Signal
GND
ALARM
Unused
+12V
Color
Shield
Black
Red
DS3
DS1
DS2
J1
DS7
Voltage
Selection
Jumper
DS6
J5
Service Port
Pin
Signal
RS-232 RX
RS-232 TX
GND
GND
AMS-1140 DETECTORS
SETUP AND SERVICE GUIDE
J6
RS-485 Network Port
Pin
Signal
RS-485 HI *
RS-485 LO *
SYNC HI
NOT USED
NOT USED
SYNC LO
GND
GND
RV3
Piezo
Volume
Pot
P4
Line Input
Pin
F1
Fuse
Signal
NEUTRAL
GND
LINE
P6
Interconnect Connector
Pin
Signal
TX
GND
TX RETURN
Color
White
Shield
Black or Red
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Circuit Board Pinouts
Service Procedures
The AMS-1140 pedestals each have a circuit
board in their bases. Figure 1 and Figure 2 show
the location of connectors, LEDS, jumpers, and
fuses, as well as pinouts for the connectors.
This section covers the setup and service of the
AMS-1140 detector.
Figure 2. Secondary pedestal capacitor board
(0312-3075-01) pinouts
The AMS-1140 has the following Field
Replaceable Units (FRU):
Field Replaceable Units
P2
Tx Coil Connector
Pin Signal
Color
1 TX
White
2 GND
Shield
3 TX RETURN Black
Interconnect cable
0652-0506-01
Pedestal installation kit
0352-0444-01
Alarm lens installation kit
0352-0444-02
WARNING—RISK OF ELECTRIC
SHOCK! Disconnect AC power when
servicing.
Secondary
Tuning jumpers
1. Turn off power to the pedestal at the circuit
breaker.
J1
J2
2. Remove the cover from the exit side of the
secondary pedestal. To do this: loosen the four
fasteners at the base of the cover, and then lift
the bottom of the cover up and then off the
base.
3. On the secondary board, disconnect the Tx Coil
cable from connector P1 and the primary
pedestal from connectors P2. Pull on the
connectors, not the wires.
P1
Interconnect
cable connector
Signal
TX
GND
TX RETURN
0312-3075-01
Replacing the Secondary Cap
Board
Pin
Secondary capacitor board
Color
White
Shield
Red or Black
4. Loosen two fasteners securing the capacitor
board and remove it from the base cover.
Retain the insulator for the replacement board.
5. Use the two fasteners to secure the new
capacitor board to the base cover.
6. Reconnect the two cables to the capacitor
board.
7. Put the cover back on the base, ensuring that
you do not pinch any cables.
8. Tighten the four screws holding the base cover.
AMS-1140 DETECTORS
SETUP AND SERVICE GUIDE
8200-2684-02, REV. 0
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2. Route the interconnect cable through the
Interconnect cable entry port on the primary
pedestal. Make sure you have the end of the
cable that has been stripped and has heatshrink tubing.
Replacing the Interconnect Cable
Interconnect cable
entry hole
CAUTION: Do not coil any cable inside
the base of the primary pedestal.
3. Connect the interconnect cable to the
connector plugged into P6 on the main board.
4. Cut the interconnect cable to the proper length,
allowing 15cm (6in) of extra cable for future
servicing. Strip the ends of the interconnect
cable wires.
Interconnect
cable
P2
Trench
Transmitter
cable
1. Route the interconnect cable through the
interconnect cable entry hole on each pedestal.
The end of the cable that has been stripped
and has heat shrink goes to the primary
pedestal; the other end goes to the secondary.
P1
P6
Pin 3
Pin 2
Pin 1
Red or Black Ground White
CAUTION: Do not coil any cable inside
the base of the secondary pedestal.
Interconnect cable
entry port
Pin 3
Black or Red
Pin 2
Ground
5. Connect the interconnect cable to the
connector plugged into P1 on the capacitor
board in the secondary pedestal. Unlike some
other detectors, the secondary pedestal must
be connected to the primary in order for the
system to work properly.
Pin 1
White
ULTRA•POST DETECTORS WITH SWITCHED MODE TRANSMITTER
SETUP AND SERVICE GUIDE
Interconnect
cable
8000-2595-07, REV. E
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WARNING: The tops of the bolts must
not be higher than the interference line
that appears above the alert symbol
(shown above) that is on the back of the
compartment. If the bolts are higher than
the line they will interfere with the main
circuit board when you install the primary
base cover.
Installing the Pedestal
Installation Kit
The pedestal installation kit contains eight wedge
anchors to secure the pedestals to a concrete
floor, four hole plugs, two metal plates, one voltage
selection jumper, and three conduit clamps.
Installing the wedge anchors and metal
plate
3. Gently hit the top of each bolt with a hammer
to set the anchor.
Mounting bolt
2.5cm
(1in)
Cable trench
1. Insert the mounting bolts into holes for each
base with the threaded end up. The exposed
portion of the bolt should be about 2.5cm (1in)
in length but must not exceed 3.4cm (1 3/8in).
Exposed portion of bolts should be measured
from the top of the floor surface (for example,
carpeting or wood).
4. Put a metal plate, which is in the pedestal
installation kit, over the bolts in each pedestal.
2. Put each pedestal on its bolts.
5. Secure the pedestals to the floor with the nuts
and washers from the pedestal installation kit.
3.45cm
(1 3/8in)
Alert symbol
AMS-1140 DETECTORS
SETUP AND SERVICE GUIDE
Interference line
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Installing the hole plugs and conduit
clamps
Replacing the Alarm Board and
Lens
The alarm lens installation kit (0352-0444-02)
contains two alarm lens (one for each pedestal),
the alarm board, and six screws. You use four of
the screws for the two alarm lens. The other two
screws are for the grounding plate in the base;
they are not needed.
WARNING—RISK OF ELECTRIC
SHOCK! Disconnect AC power when
servicing.
1. Remove the two screws on the top of the alarm
lens.
Hole plug
Conduit clamp
2. Lift the alarm lens.
3. Disconnect the alarm cable from the alarm
board.
WARNING! DO NOT run the power
cable and the Interconnect cable in the
same conduit or raceway.
CAUTION: The alarm board is fragile;
use caution when handling it.
The hole plug and conduit clamps are installed in
the side of the pedestal base.
Installing the voltage selection jumper
4. Connect the alarm board to the alarm cable
connector on the top of the primary pedestal
You must set the voltage selection jumper (J1) on
the lower right side of the main circuit board to the
proper setting. Refer to Figure 1. The default
setting is for 240Vac.
5. Remove the adhesive backing and stick the
alarm board to the center of the top of the
pedestal. Make sure you align the arrow on the
alarm board with the groove on the top of the
pedestal. Note: the pedestal top has a slight
depression for the alarm board but the alarm
board overlaps it when the arrow on the alarm
board is properly aligned with the groove.
WARNING—RISK OF ELECTRIC
SHOCK! Disconnect AC power when
servicing.
•
For 120Vac operation, install the jumper
on J1. The jumper is in the pedestal
installation kit.
•
For 240Vac operation, remove the jumper
from J1 if it is installed.
CAUTION: If you install the jumper for
120Vac and connect the pedestal to a
240Vac supply, the system will be
damaged.
If you set a pedestal to 240Vac and connect it to
120Vac power, the system will not operate
properly. Also, the system will generate a low
current error condition message (error number 21)
that can be read with the service configurator
software.
ULTRA•POST DETECTORS WITH SWITCHED MODE TRANSMITTER
SETUP AND SERVICE GUIDE
8000-2595-07, REV. E
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2. Press S2 once to disable the transmitter for 30
seconds (the power LED at the center of the
board will flash rapidly).
Replacing the Fuse
WARNING—RISK OF ELECTRIC
SHOCK! Disconnect AC power when
servicing.
3. Press S2 a second time within 30 seconds to
disable both transmitter and alarm circuits
indefinitely (power LED stays on continuously).
This prevents continuous alarms until the
detector can be serviced.
1. Turn off power to the pedestal at the circuit
breaker.
2. Remove the cover from the exit side of the
primary pedestal. To do this: loosen the four
fasteners at the base of the cover, and then lift
the bottom of the cover up and then off the
base.
4. Press S2 a third time to return the detector to
routine operation (power LED flashing once per
second).
3. Remove the cover over the fuse at F1. See
Figure 1 for the location of the fuse.
Using the Software Configurator
An AMS-1140 detector can be serviced using the
AMS-1140 configurator, which is a software
program that runs on a portable (laptop) computer.
You can use the configurator at initial installation to
modify some aspects of the system’s operation per
a customer’s request, but the configurator is
usually used to find out why a system is not
working properly and to make adjustments to it to
get it working again.
4. Replace blown fuse F1 with the type and rating
marked on the board.
5. Replace the fuse cover.
6. Secure the base cover back on the pedestal.
Inhibiting the Transmitter
Use the transmit-inhibit circuit to determine the
cause of unexplained alarms. If the alarm
continues when the transmitter is disabled,
interference is the likely cause. If the alarm stops
when the transmitter is disabled, tags placed too
close to the detector are the likely cause.
Figure 4. Configurator setup panel
The transmitter can be inhibited by pressing
pushbutton S2 through the hole in front of the base
cover on the primary antenna. See the procedure
below for instructions on how this works.
Figure 3. Tx-inhibit pushbutton access hole
Tx-inhibit
pushbutton
hole
You can make the following adjustments to modify
the system for a customer:
1. Using a pointed instrument such as a
straightened paper clip, press the pushbutton.
• Modify how long the LEDs flash and the audio
alarm sounds
Note: A beep occurs each time S2 is pressed.
The software configurator can disable this
feature.
AMS-1140 DETECTORS
SETUP AND SERVICE GUIDE
• Enable the system to work with Active Tags,
which is a battery-powered tag that emits its
own alarm
8200-2684-02, REV. 0
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• Enable (or disable) the Tags Too Close feature
so the pedestals silently alarm when a tag is left
nearby
Connecting to AC Power
WARNING: RISK OF ELECTRIC
SHOCK! Make sure the primary pedestal
is disconnected from its power source
before you proceed.
• Enable (or disable) the reduction of the size of
the detection field behind the pedestals
You can use the configurator to find out the
following information to troubleshoot problems:
1. Set the voltage selection jumper (J1) on the
lower right side of the main circuit board to the
proper setting. Refer to Figure 1 for the location
of the jumper. The default setting is for 240Vac
(no jumper). For 120Vac operation, install the
jumper in J1. The jumper is in the pedestal
installation kit.
• How many times the system has alarmed
• The temperature of the air around the main
circuit board
• The current in the transmitter coils
• The status of the transmitter
• The amount of electronic noise the antenna
sees and the strength of a tag signal
CAUTION: If you install the jumper for
120Vac and connect the pedestal to a
240Vac supply, the system will be
damaged.
• The frequency of the tag signal
• A report of past and current system errors and
runtime information
If you set a pedestal to 240Vac and connect it
to 120Vac power, the system will not operate
properly. Also, the system will generate a low
current error condition message (error number
21) that can be read with the service
configurator software.
You can use the configurator to make the following
changes to the detector:
• Download software upgrades into the detector
• Disable the transmitter temporarily to check for
the source of false alarms
2. Remove the cover from the exit side of the
primary pedestal. To do this: loosen the four
fasteners at the base of the cover, and then lift
the bottom of the cover up and then off the
base.
• Modify the Energy Trim level to decrease the
impact of electronic noise from nearby anti-theft
systems
• Adjust some operating parameters (Polarity,
Minimum Threshold, Sensitivity, and the Nulling
Pot) to reduce the effect of electronic noise the
antenna receives from the environment
Wires go to
primary base
cover
• Enable (or disable) the Phase Lock Loop
feature to adjust for noise on the power line
• Change how the system synchronizes to the
power line
Note: Refer to the online help provided with the
configurator for a complete description of
configurator operation.
Grounding plate
Conduit clamp
3. Use two screws from the alarm lens installation
kit to attach the grounding plate to the primary
pedestal. Do not unplug the cable from the
main circuit board on the base.
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SETUP AND SERVICE GUIDE
8000-2595-07, REV. E
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4. Install the hole plug supplied in the pedestal
installation kit in the conduit access hole that
will not be used.
3. Adjust the tuning jumpers on the primary
pedestal up one step (for example, from Step
0 to Step 1).
5. Install the steel conduit clamp supplied in the
pedestal installation kit.
4. Check the current.
• If the current is less than before you adjust
the capacitance, you are detuning the
pedestal. Return to the default setting. You
are done.
• If the current goes up, you are tuning the
pedestal in the correct direction. Keep
adding capacitance until you find the peak
current.
5. If you get to step 8 in Table 1 (all jumpers in)
and the current is still increasing, go to the
secondary pedestal and increase the
capacitance one step. Then go back to the
primary pedestal, set it back to step one (all
jumpers removed) and start adding
capacitance on the primary one step at a time.
Line
Neutral
Ground
Table 1. AMS-1140 Tuning Table (Primary)
WARNING! DO NOT run the power
cable and the Interconnect cable in the
same conduit or raceway.
6. Have a licensed electrician wire the primary
pedestal to power. The locations of where the
Line, Neutral, and Ground wires connect to the
grounding plate are shown above.
Tuning the Pedestals
Tuning the pedestals is not a standard part of initial
installation; the system should be left at the factory
default setting of minimum capacitance (all
jumpers out). If the pedestals are placed near a lot
of metal, however, the current in the system may
be reduced and the performance can be reduced.
If the performance is unacceptable and the
maximum burst current is not at least 30A, you can
use the following procedure to optimize the tuning
until maximum peak current is achieved.
Primary tuning jumpers: J2, J3, J4
•
Secondary tuning jumpers: J1, J2
J4
JW3
JW2
1*
Default
Table 2. AMS-1140 Tuning Table (Secondary)
1. Remove the base covers on both pedestals
and locate the tuning jumpers on the main
circuit board on the primary pedestal and the
secondary capacitor board. See Figure 1.
•
Step #
Step #
J2
J1
1*
Default
2. Ensure the tuning jumpers are set to their
default values. See Table 1 (primary) or
Table 2 (secondary).
AMS-1140 DETECTORS
SETUP AND SERVICE GUIDE
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Dead system/Low sensitivity
Troubleshooting
A detector that is dead or has low sensitivity may
be without power, in the wrong mode, or affected
by noise from an electronic device such as a TV
set or PC monitor, or from certain fluorescent,
halogen, or neon lamps. To diagnose the problem,
you use the Mode LED (DS2) inside the primary
base cover. Refer to Figure 6 for the location of
DS2.
Checking Detector Operation
DO NOT perform the following
procedure until you have thoroughly
reviewed configurator software settings.
1. Verify all boards are properly seated and all
cables are securely plugged in.
1. Observe the Mode LED (DS2). In what state is
the lamp?
2. Turn on the circuit breaker.
•
•
•
•
3. Connect the laptop computer to J5 on the main
circuit board and load the configurator.
Note: After power is applied the detector
passes its power-up test, the power
on/heartbeat LED (DS2) should start flashing
once per second. If it does not flash, check for
an error condition using either the laptop
computer or by observing LED DS5 on the
board. Refer to Figure 5 for the location of DS2
and DS5. Refer to the section entitled
“Understanding Error Codes” on page 11 for
interpretation of the codes.
Off - No power
Steady (not flashing) – Service Mode
Flashing twice a second – Hidden Tag Mode
Flashing once a second – Normal Mode
2. Use the following table to determine the
problem/action to take.
Status
Problem/Action
Off
The detector has no power.
1.
Ensure the detector is connected
to the AC power source.
2.
Check the circuit breaker in the
store’s breaker box. If the
breaker tripped, reset it and
check system performance. If the
breaker will not stay on, call
maintenance. If the breaker is
OK, the detector needs service.
Call for assistance.
4. Close the base cover and verify the transmit
current is at least 25A. If it is less than 25A, go
to the section “Tuning the Pedestal” on page 9.
5. Check the following:
•
•
Flashing twice
per second
If this Ultra•Max detector is causing another
to constantly alarm or not detect, or vice
versa, check the System Noise Average
screen. If the bar meters are constantly
reaching the maximum values, then adjust
the Zero Crossing Delay.
•
Check the vicinity for tags or labels.
•
If a lot of noise is entering the detector but it
is lower when the Polarity of the detector is
set to “Figure-8” than when it is set to
Aiding, set the Polarity to “Figure-8”.
•
6.
If validations occur with no tags/labels
nearby, increase the Minimum Threshold or
change the Sensitivity in 1dB increments
until validations cease.
On steady (not
flashing)
Set audio and LED durations.
Disconnect the laptop cable. Detector operation
has now been verified.
ULTRA•POST DETECTORS WITH SWITCHED MODE TRANSMITTER
SETUP AND SERVICE GUIDE
Flashing once
Detector is in Hidden Tag Mode.
1.
Wait 30 seconds for the detector
to revert to Normal Mode.
2.
Use a tag to test the system for
sensitivity. If the detector still has
low sensitivity, see “Flashing
once per second” below.
Detector is in Service Mode.
1.
To change detector to normal
mode, insert a paper clip into the
Tx-inhibit pushbutton access hole
(Figure 3) and press the switch
once.
2.
Test the detector for sensitivity
with the tag/label. If the detector
still has low sensitivity, see
“Flashing once per second”
below.
An electronic device or a lamp may
be causing interference. One at a
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per second
not in Service Mode. If it is in Service Mode,
press the mode switch once more to return
to Normal Mode and go back to step 1. If it
is not in Service Mode, wait until the system
false alarms again before performing this
procedure.
time, turn off each device or lamp
within 3m (10ft) of the pedestals and
use a tag to test sensitivity. If
sensitivity improves when a device is
turned off, that is the interference
source. Leave the device off or move
it away from the receiver antennas. If
sensitivity does not improve, call for
assistance.
6. A nearby device such as a TV set or computer,
or a neon or halogen lamp may be causing
false alarms. One at a time, turn off each
device or lamp within 3m (10ft). Do alarms stop
when the device or lamp is off?
• Yes. That device or lamp is the source of
the false alarms. Leave the device or lamp
off or move it away from the receiver
antennas. If you cannot, see “No” below.
False Alarms
Nearby electronic devices or hidden tags/labels
can cause the detector to false alarm.
1. To help diagnose the problem, the detector has
a Mode LED DS2 (Figure 5). In what state is
the lamp?
• Flashing once a second – Normal Mode
• Steady (not flashing) – Service Mode
• Flashing twice a second – Hidden Tag
Mode
• No. Call for assistance. Place the pedestal
in Service Mode to stop the alarm until
service arrives by inserting the end of a
paper clip into the Tx-inhibit switch access
hole (Figure 3). If the pedestal is in the
Normal Mode, press the mode switch twice;
otherwise, press the mode switch once.
The mode LED should stay on
continuously.
2. Does pedestal alarm constantly or just
sometimes—twice a minute or less?
• Sometimes. Go to step 3.
• Constantly. Go to step 4.
Understanding Error Codes
3. Move all store products 3m (10ft) from
pedestal. Do alarms stop?
• Yes. One or more moved products have a
tag/label. Find and remove it, you are done.
• No. Look for tags/labels within 3m (10ft) of
pedestals. If no tags/labels are found and
problem persists, go to step 6.
When the system encounters an error, it generates
one of two types of error codes:
4. Place the alarming pedestal in Hidden Tag
Mode by inserting the end of a paper clip into
the Tx-inhibit access hole (Figure 3) and
pressing the switch once. The pedestal should
emit a three second tone and enter Hidden Tag
Mode and the mode LED DS2 should flash
rapidly. (If not, this feature has been disabled.
Go back to step 3.) After 30 seconds, Hidden
Tag Mode reverts to Normal Mode.
Do alarms occur during the 30 seconds Hidden
Tag Mode is on?
• No. Go to step 5.
• Yes. Go to step 6.
5. After the Hidden Tag Mode completes, do
alarms resume?
• Yes. One or more tags/labels are still in the
area. Find and remove them, you are done.
• No. Ensure you waited 30 seconds and
then check mode light to ensure pedestal is
AMS-1140 DETECTORS
SETUP AND SERVICE GUIDE
•
Recoverable – these errors are not as
serious as fatal errors. The system
continues to transmit but an error code is
stored in a log in RAM memory. If the
system shuts down, the error codes will be
lost.
•
Fatal – this type of error is more serious
than the recoverable errors. The system
stops transmitting, displays the error three
times on the system error LED (DS5), and
logs the error code in a log in non-volatile
memory (NVM). The system usually tries
to reset itself but it may be unsuccessful.
The list of error codes is shown in Table 3. These
codes are displayed on the System Error LED
(DS5). A history of the errors can viewed using the
configurator.
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Interpreting LED Indicators
LED indicators on the receiver board can be used
for diagnostic purposes. During the power-on selftest, all LEDs flash simultaneously to test their
function, then they light in sequence to indicate the
progress of the power on self-test. Figure 5 shows
the location of the status LEDs.
Figure 5. LED locations
DS4
DS5
DS3
DS1
DS2
DS7
DS6
• DS1 (red) is the alarm indicator.
• DS2 (green) is the mode/power/heartbeat
indicator, which shows that the board is
powered and what mode the system is in
(Normal/Hidden Tag/Service).
• DS3 (red) is the frequency rejection indicator. If
this LED is lit, the pedestal has detected an outof-frequency label, such as a deactivated or
wounded label, in the vicinity.
• DS4 (red) is unused.
• DS5 (yellow) is the validation/system error
indicator. This LED flashes in a coded
sequence whenever the board fails the power
on self test, or run-time diagnostic tests, or
when a serious failure interrupt occurs. To
indicate an error code, the DS5 error LED on
the receiver board will flash a number of times,
pause, then flash again a number of times. For
example: DS5 flashing three times, pausing,
then flashing two times indicates error code 32.
Error codes are listed in Table 3.
• DS6 (green) indicates that data is being
received on the Network RS-485 port.
• DS7 (red) indicates that data is being
transmitted on the Network RS-485 port.
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SETUP AND SERVICE GUIDE
8000-2595-07, REV. E
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Table 3. AMS-1140 error codes
Alert Code
Action
11
Illegal Instruction
Not applicable
12
Unimplemented Interrupt
Not applicable
13
NVM Write Failed
Fatal error. Replace main circuit board
14
Invalid Device
Fatal error. Replace main circuit board
15
Sequence Table Error
Not applicable
16
Out of Memory
Not applicable
17
Undecided: No Split
Not applicable
18
Watchdog: Task Reset
Recoverable. First, try resetting the NVM to its defaults. If problem
persists, reinstall application software. If problem persists, replace main
circuit board.
21
Current Sense Antenna A
Recoverable. Retune antennas
22
Current Sense Antenna B
Not applicable
23
Power Supply Overtemp
Fault
Recoverable. Replace main circuit board.
24
Transmitter Failsafe
Fault, Burst Too Long
Recoverable. Replace main circuit board.
25
Receiver samples
exceeded the Receiver
buffer
Recoverable. Reinstall application software
26
TX PWM Fault
Fatal error. Check for large amounts of metal in vicinity of the pedestals.
If this is not the cause and error keeps occurring, replace the main circuit
board.
27
HW Current Fault
Fatal error. If the error keeps occurring, replace the main circuit board.
28
Tx Shutdown
Not used.
29
SW Current Fault
Fatal error. This error is caused by an over-current condition. This is
probably caused by hardware. This could be caused by a damaged main
circuit board or a short in the coil wiring, for example.
31
Missing Zero Crossing
Signal
Recoverable. Check the AC line quality. If it is OK, replace the main
circuit board.
32
Missing External Zero
Crossing Signal
Recoverable. This occurs when Universal Sync has been selected as the
Sync source in the configurator but no signal is received. Check the
connection on the RS-485 connectors on the receiver board and the
signal source.
33
Invalid Line Frequency at
Power/Up
Recoverable. This can be caused by noise on the AC power line. Check
the AC line quality.
34
Invalid Power Supply
Type at Powerup
Not applicable
35
Wired Sync: Missing
Signal
Not applicable
36
Unknown Voltage ID
selection assuming
58kHz
Fatal. Replace main circuit board.
37
Line PLL Unlocked
Recoverable. This can be caused by noise on the AC power line. Check
AMS-1140 DETECTORS
SETUP AND SERVICE GUIDE
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the AC line quality.
41
Jammer Event Detected
Not applicable
44
Host Communication
Mailbox Full
Recoverable. Reload the application software. If error is not eliminated,
replace the main circuit board.
45
LDM Power Save Active
Not applicable
46
LDM Power Save Inactive
Not applicable
51
No Reference
Not applicable
52
Invalid Alarm Type from
detector
Not applicable
53
NVM Checksum Error
Recoverable.
54
NVM Reset
Recoverable.
55
NVM Revision Change
Recoverable.
56
People Counter Blocked
Sensor Detected
Not applicable
57
Invalid Wired Sync
Command Received
Not applicable.
ULTRA•POST DETECTORS WITH SWITCHED MODE TRANSMITTER
SETUP AND SERVICE GUIDE
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Specifications
Declarations
Power Supply
Regulatory Compliance
Primary Input ........................................ 100-120Vac
or 200-240Vac @ 50-60Hz
EMC ............................................... 47 CFR, Part 15
EN 300 330
EN 301 489
RSS 210
Primary power fuse ........................... One 2A, 250V,
slo-blo, hi-breaking,
5mmx20mm fuse
Current draw ..............less than 0.5Arms @ 120Vac
Safety .................................................... UL 60950-1
CSA C22.2.60950-1
EN 60950-1
Input power ....................................... less than 44W
Transmitter
REGULATORY PRODUCT NAME:
ZA1140-D = TYPE: AMS-1140
Operating frequency ...................... 58kHz (+200Hz)
Transmit Burst Duration................................. 1.6ms
FCC ID: BVCAMS1140
Transmit Current (in Tx coil) ..................... 42A peak
FCC COMPLIANCE: This equipment complies with Part 15 of the
FCC rules for intentional radiators and Class A digital devices when
installed and used in accordance with the instruction manual.
Following these rules provides reasonable protection against harmful
interference from equipment operated in a commercial area. This
equipment should not be installed in a residential area as it can
radiate radio frequency energy that could interfere with radio
communications, a situation the user would have to fix at their own
expense.
EQUIPMENT MODIFICATION CAUTION: Equipment changes
or modifications not expressly approved by Sensormatic Electronics
Corporation, the party responsible for FCC compliance, could void
the user's authority to operate the equipment and could create a
hazardous condition.
Transmit Current (in Interconnect cable) .. 17A peak
Burst Repetition Rate:
Based on 50Hz ac .................................. 37.5Hz
Based on 60Hz ac ..................................... 45Hz
Antenna Coil Resistance ................ .25 ohms (±5%)
Receiver
Center Frequency .......................................... 58kHz
Alarm
Audio level .....................................................83dBA
Other Declarations
Environmental
WARRANTY DISCLAIMER: Sensormatic Electronics
Corporation makes no representation or warranty with respect to the
contents hereof and specifically disclaims any implied warranties of
merchantability or fitness for any particular purpose. Further,
Sensormatic Electronics Corporation reserves the right to revise this
publication and make changes from time to time in the content hereof
without obligation of Sensormatic Electronics Corporation to notify
any person of such revision or changes.
LIMITED RIGHTS NOTICE: For units of the Department of
Defense, all documentation and manuals were developed at private
expense and no part of it was developed using Government Funds.
The restrictions governing the use and disclosure of technical data
marked with this legend are set forth in the definition of "limited
rights" in paragraph (a) (15) of the clause of DFARS 252.227.7013.
Unpublished - rights reserved under the Copyright Laws of the
United States.
TRADEMARK NOTICE: Ultra•Max and Sensormatic are
registered trademarks of Sensormatic Electronics Corporation. Other
product names (if any) mentioned herein may be trademarks or
registered trademarks of other companies.
Ambient Temperature ..0°C to 40°C (32°F to 104°F)
Relative Humidity .............0 to 90% non-condensing
Enclosure .......................................................... IPx0
Mechanical
Height .............................................. 137.1cm (54in)
Width ................................................. 35.8cm (14in)
Depth (base) ....................................... 8.6cm (3.4in)
No part of this guide may be reproduced in any form without written
permission from Sensormatic Electronics Corporation.
RWH 01/2010
AMS-1140 DETECTORS
SETUP AND SERVICE GUIDE
8200-2684-02, REV. 0
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