VTech Telecommunications 80-5656-01 Vtech 6823 & 6863 Cordless Telephone Handset User Manual mi 6823 English manual pmd

VTech Telecommunications Ltd Vtech 6823 & 6863 Cordless Telephone Handset mi 6823 English manual pmd

6823 manual

1Important Safety InstructionsWhen using your telephone equipment, basic safety precautions should always befollowed to reduce the risk of fire, electric shock and injury, including the following:1. Read and understand all instructions.2. Follow all warnings and instructions marked on the product.3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosolcleaners. Use a damp cloth for cleaning.4. Do not use this product near water (for example, near a bath tub, kitchen sink orswimming pool).5. Do not place this product on an unstable surface, such as a table, shelf or stand.The product may fall, causing serious damage.6. Slots and openings in the back or bottom of the Base Unit and Handset are providedfor ventilation. To protect them from overheating, these openings must not beblocked by placing the product on a soft surface such as a bed, sofa or rug. Thisproduct should never be placed near or over a radiator or heat register. This productshould not be placed in any area where proper ventilation is not provided.7. This product should be operated only from the type of power source indicated onthe marking label. If you are not sure of the type of power supply in your home, consultyour dealer or local power company.8. Do not allow anything to rest on the power cord. Do not install this product wherethe cord may have anyone walking on it.9. Never push objects of any kind into this product through slots in the Base or Handsetas they may touch dangerous voltage points or short out parts that could result ina risk of fire or electric shock. Never spill liquid of any kind on the product.10. To reduce the risk of electric shock, do not disassemble this product, but take it toan authorized service facility. Opening or removing parts of the Base or Handsetother than specified access doors may expose you to dangerous voltages or otherrisks. Incorrect reassembling can cause electric shock when the product issubsequently used.11. Do not overload wall outlets and extension cords as this can result in the risk of fireor electric shock.12. Unplug this product from the wall outlet and refer servicing to an authorized servicefacility under the following conditions:A. When the power supply cord or plug is damaged or frayed.B. If liquid has been spilled onto the product.C. If the product has been exposed to rain or water.D. If the product does not operate normally by following the operating instructions.Adjust only those controls that are covered by the operating instructions, asimproper adjustment of other controls may result in damage and often requiresextensive work by an authorized technician to restore the product to normaloperation.E. If the product has been dropped and the Base and/or Handset has beendamaged.F. If the product exhibits a distinct change in performance.13. Avoid using a telephone (other than cordless) during an electrical storm. Thereis a remote risk of electric shock from lightning.14. Do not use the telephone to report a gas leak in the vicinity of the leak.15. Only put the Handset of your telephone next to your ear when it is in normal talkmode.
2Important Safety InstructionsVTECH COMMUNICATIONS INC.CUSTOMER SERVICE: 1-800-595-9511. In Canada, call VTech TelecommunicationsCanada Ltd. at 1-800-267-7377.BEFORE USING YOUR mi 6823 SYSTEM, CAREFULLY PEEL OFF THEPROTECTIVE FILM COVERING THE DISPLAYS.
3IntroductionThe mi 6823 is an advanced cordless telephone set, capable of supporting 2 handsets.This manual is designed to familiarize you with this cordless telephone. We stronglyrecommend you read the manual before using your phone.
4Parts Check ListTo purchase replacement batteries, call VTech Communications, Inc. at 1-800-595-9511.In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.NOTE: Use only VTech batteries (part number 80-5380-00-00) or equivalent AAANiMH rechargeable batteries.6. Telephone Line Cord7. Belt Clips8. Charger Wall Mounting Bracket9. User’s Manual10. Batteries1. Handsets2. Base Unit3. Base Wall Mounting Bracket4. Base AC Power Adapter5. Handset Charger
51. Earpiece2. LCD Display3. Headset jack (2.5mm)4. CID (Scroll Down)5. Phone (Flash)6. Dialing Keys (0-9, *, #)7. Redial (Pause)The Handset Layout8. Select (Menu)9. Phonebook(Scroll Up)10. Speakerphone11. Off (Clear)12. Volume Control13. Intercom14. Mute (Delete)1245687101213911314
61. Page key2. Charging LED3. In Use LED4. Message Waiting LED5. DC Connector Jack6. Telephone JackThe Base Unit Layout341256
7Connecting power to Base Unit/Handset Charger1. Plug the AC power adapter into an electrical outlet, and the DC connector into theDC connector jack at the bottom of the base unit.Setup2. Choose the location for your handset charger, and plug its power supply into anelectrical outlet.Getting Started
8Getting StartedSetupCharging of the Handset BatteriesThe handset of your cordless telephone is powered byrechargeable batteries. It charges automatically when-ever the handset is in its charger or base unit.You should charge the batteries for 10-12 hours whenyou first receive your phone. You will know the batter-ies needs charging when:• The low battery message is displayed:• The handset seems completely dead, the LCD is completely clear and does notactivate when you press the keys.• If the phone will not be used for a long period of time, remove the batteries to preventpossible leakage.NOTE: When in LOW BATTERY mode, the keypad sounds, backlighting and speak-erphone features will not work. When your battery has been charged, your features willreturn to their normal function.IMPORTANT:1. Do not dispose of batteries in a fire, they might explode.2. Do not open or mutilate the batteries. Toxic substances may be released, causingharm to eyes or skin.3. Exercise care in handling batteries in order to prevent an accidental short of thecharge contacts, potentially causing the batteries to overheat.Installation of Batteries1. Place the new batteries in the handsetwith the positive and negative polesaligned in the battery compartment.2. Replace the battery cover by sliding itupwards.3. If the new batteries are not alreadycharged, place the handset in its baseunit or charger and allow it to charge for10-12 hours. After that, be sure to placethe handset in its base when not in useto insure maximum daily performance.. WARNING: Alkaline batteries must NOTbe used in your mi 6823 cordless tele-phone. Use only the batteries that camewith your phone, or contact VTech Cus-tomer Service (contact information onpage 2) to order additional batteries.4. Do not dispose of these batteries into household garbage, they should be properlyrecycled.5. Do not charge the batteries with other electrical devices.
9Getting StartedSetupIMPORTANT: FOR MAXIMUM PERFOR-MANCE OF YOUR CORDLESS TELEPHONESYSTEM:1. Choose a central location for your base unit.2. Install your base unit and extension hand-sets away from electronic equipment, suchas personal computers, television sets andmicrowave ovens.3. In locations where there are multiple cordlesstelephones, separate the base units as faraway as possible.4. Install your telephone equipment away fromheat sources and sunlight.5. Avoid excessive moisture, dust or extremecold.Check Battery IndicatorIf you receive a check battery warning, it indicates one of the following:1. There are no batteries in your handset. You need toinstall batteries into your handset (see Installation ofBatteries section on the previous page.)2. You have accidentally installed alkaline batteries intothe handset. (Alkaline batteries must NEVER be usedin this phone. See the warning on the previous pagefor additional information about batteries for this telephone.)3. The rechargeable batteries in your handset need to be replaced with new batteries.4. The batteries have been installed incorrectly. Reinstall (see Installation of Batteries)and/or the diagram in the battery compartment on the handset.Connecting to Phone LinePlug one end of the telephone line cord into the jack on the back of the base unit. Thenplug the other end of this cord into the wall jack. Before connecting to phone line, besure to charge the battery for at least 12 hours.Checking for Dial ToneAfter the batteryies are charged, press ON on the handset. The LCD displays PHONEand shows a call timer, and you will hear a dial tone. If not, see In Case of Difficulty.CAUTION: Use only the VTech power supply provided with your telephone.
10Wall MountingGetting StartedThe wall mount brackets are designed for use on standard wall mount plates only. Wallmounting is optional.1. Plug the AC adapters into an electrical outlet, and the DC connector to the bottom of thebase unit.2. Connect the telephone line cord to the jack at the bottom of the base unit, and theother end to the wall jack.3. Line up the tabs on the wall mount adapters with the holes at the bottom of the baseunit/back of the handset charger. Snap the wall mount bracket firmly in place.4. Mount the base unit/handset charger on the wall. Position the base unit/handset chargerso the mounting studs will fit into the holes on the wall mount bracket. Slide base unit/handset charger down on the mounting studs until it locks into place.
11Handset and Base IndicatorsBasic Operation• Turns on when the microphone is muted.• Turns on when there are new call log enteries.• Turns on when the ringer is muted.• Low battery indicator and charging indicator.• On when the phone is off hook.• Flashes when an extension phone is off hook.• On when the handset is charging in the cradle.• Flashes when the visual message waiting signal has been detected.Service must be subscribed through your local telephone company.IN USECHARGINGMESSAGEWAITINGBase LEDs LED DescriptionHandset Icons Icon DescriptionMUTE NEW• LED is on when in handsfree mode.SPEAKERHandset LEDs LED Description
12Basic OperationHandset OperationMaking Calls• Press ON (or, SPEAKER to use the handset speak-erphone feature). Dial the phone number. -OR-• Dial the phone number first; then press ON (orSPEAKER).• Press OFF to end your call.Answering Calls• Press any key except OFF, INT, MUTE, REDIAL/PAUSE and the softkeys.• Press OFF to end your call.Adjusting Handset Volume (also applies to the hand-set speakerphone and headset)• The volume control is on the left edge of the handset.During a call, press or key to adjust the listeningvolume to a comfortable level. When you reach themaximum or minimum setting, a double-beep willsound.NOTE: The procedure is the same for the handsetearpiece, speakerphone and headset.Flash Function• You can use your mi 6823 with services such as callwaiting. When you receive a call-waiting signal, simplypress the ON/FLASH key to switch to the new call.Press ON/FLASH again to switch back to the originalcall.NOTE: Use ON/FLASH to access other phonecompany subscriber services, as described by yourprovider.Redial Funtion• Press REDIAL/PAUSE to display the last telephonenumber dialed from the handset (up to 32 digits).Use or to scroll through the 5 previously dialednumbers. When the beginning or the end of the rediallist is reached, a double-beep will sound.• When the desired number is reached, press ON orSPEAKER to dial.• Press OFF to exit the redial review list.NOTE: When redial memory is empty, and REDIAL is pressed, a double beep will sound.• When the desired entry displays, press DELETE to delete it. You’ll hear a confirmationbeep.
13Basic OperationMute Function• During an active call, press theMUTE.DELETE key to disable the micro-phone. The screen will display:• Press MUTE.DELETE again to return to normaltwo way conversation. MICROPHONE ONwill display briefly.Intercom Call• From the idle (OFF) mode, press INT. Thefirst handset (HS1) will display:• The other handset (HS2) will ring and thescreen will display:• Press INT or SPEAKER on HS2 to answerthe intercom call. The screens will display:• Press INT or OFF on either handset to endthe call.•NOTE: If HS2 is out of range, or on an externalcall, when HS1 attempts to intercom it, thedisplay of HS1 will show:Call Forward and Call TransferAn external call can be forwarded or transferredfrom one handset (HS1) to the other handset(HS2). The difference between forward and trans-fer depends on if HS1 needs to talk with HS2 be-fore the external call is actually sent to HS2.Handset Operation
14Basic OperationCall Transfer• A handset (HS1) on an external call can forward it to the other handset (HS2) bypressing the INT key.NOTE: The external call is put on hold automatically.• HS2 will ring, showing an intercom call.• HS2 can answer the intercom call by pressing ON.• HS1 and HS2 can discuss the external call.• Press OFF on HS1 to transfer the external call to HS2.• HS2 is now on the external call. CALL TRANSFERRED will display on HS1.NOTE: If there is no answer on HS2, then HS1 can be reconnected to the call on hold bypressing ON.Conference CallIt is possible to establish a conference betweentwo handsets and the external line.If a HS1 already has a connection to the externalline, and HS2 goes off-hook, a conference is im-mediately established. Both handsets will show:Base OperationFrom the base unit, press PAGE to locate thehandsets.• When the handset is in idle, press PAGE. Thehandsets will display:• To end the page at the base, press PAGEagain.• To Mute the page tone at the handset, pressOFF.Call Forward• A handset (HS1), on an external call can for-ward it to the other handset (HS2), by press-ing and holding the INT key. The display ofHS1 will show:• HS2 can press ON to answer the call.NOTE: If HS2 does not respond in about 30 sec-onds, the external call will be returned to HS1 andthe display will show:If the returned call is not answered within 30 sec-onds, the external call will end automatically.Handset Operation
15Basic OperationPhonebook OperationYour mi 6823 can store up to 50 numbers with names in memory. Each memory locationcan hold up to 32 digits for the number and 16 characters for the name.NOTE: The handsets share a common phonebook, which is stored in the base. Thismeans that entries inserted by one handset are available for both handsets, and if onedeletes a phonebook entry, it will disappear from both handsets.When one handset is accessing the phonebook, the other handset cannot access it atthe same time. If this is attempted, NOT AVAILABLE AT THIS TIME will display on thesecond handset.Storing a New Entry• Press SEL.• With Phonebook selected, pressSEL.• Press to select STORE. PressSEL.• You will be prompted to ENTERNUMBER. Use the dialing keys toenter the number you wish to storein the phonebook. Press the MUTE.DEL key to backspace and makecorrections. Press SEL.• You will then be prompted to ENTERNAME. Use the dialing keys to spellthe name. Press SEL.• You’ll hear a confirmation tone, andthe new phonebook entry will bedisplayed.NOTES:• If the phonebook is full, the handsetwill display PHONEBOOK IS FULL.• You can also press REDIAL/PAUSEthen or to scroll to the previouslydialed number from the redial list youwant to store in the phonebook. PressSEL.• While entering numbers, press andhold REDIAL.PAUSE to add pausesif necessary.• If there is a duplicate number in thephonebook, the display will show:>STORE REVIEWENTER NUMBER 800-595-9511ENTER NAME_PHONE BOOK IS FULLNUMBER ALREADYIN PHONE BOOK
16Basic OperationPhonebook OperationCharacters by number of key pressesKey 123456789 space 1ABC2ab cDEF 3 d e fGH I 4 g h iJKL5 j k lMNO 6mn oPQRS 7 p q r sTUV8 t u vWX Y Z 9 w x y z0?! /()#',-.&1234567890#Each press of a particular key causes characters to be displayed in the following order:Reviewing/Dialing from the Phonebook• Press SEL. With Phonebook in the first line,press SEL. With the REVIEW in the first line,press SEL.- OR -With the handset idle, press , the handsetgoes directly into phonebook review mode.• Scroll through the phonebook entries using the and keys or enter first character of thename to be searched (using the digit keys)and continue navigating using the or asscroll keys, until you reach the entry to bedialed.NOTE: When reviewing the phonebook, thesecond line of the display will show the phonenumber, up to 16 digits. For numbers longerthan 16 digits, only the first 13 digits will beshown. Press or # to scroll the phone numberto see the additional digits.• Press ON or SPEAKERPHONE, to dial thenumber.NOTE: If there are no entries in the phonebook,when it is accessed, PHONEBOOK IS EMPTY willdisplay.VTech595-9511VTech Com800-595-9511PHONE 00:00:10VTech ComVTech Com800-595-9511
17Basic OperationPhonebook OperationEditing a Phonebook Entry• Follow the steps in Reviewing/Dialing fromthe Phonebook (page 16) to reach the entryto be edited.• Press SEL.• Press MUTE.DEL to backspace then enterthe correct number. Press and holdREDIAL.PAUSE to add pauses if necessary.You can also press REDIAL.PAUSE, then or to scroll to the previously dialednumber from redial list you want to store inthe phonebook. Press SEL.• Press SEL to confirm.• You are now prompted to EDIT NAME. PressMUTE.DEL to backspace and enter thecorrect name.• Press SEL to confirm. A confirmation tonewill sound.Delete a Phonebook Entry• Follow the steps in Reviewing/Dialing fromthe Phonebook (page 16) to reach the entryto be deleted.• Press MUTE.DEL to delete the entry.A confirmation tone will sound.• The handset will then move to the next entry,if any.EDIT NUMBER 800-595-9511VTech595-9511EDIT NAMEVTechVTech Com800-595-9511VTech595-9511
18Basic OperationCalls Log (Caller ID - Call Waiting)Caller ID - Call Waiting IDYour mi 6823 is capable of displaying the name and/or number of the party calling beforeyou answer the phone (Caller ID or CID). It is also capable of displaying CID informationin conjunction with a call waiting alert signal (Call Waiting Caller ID). With Call WaitingCID, the CID data is displayed so you can decide whether to answer the incoming call, orcontinue with your current conversation. Your mi 6823 can hold up to 50 CID entries.NOTES ABOUT CALLER ID & CALL WAITING CALLER IDThese are subscription services, provided by most regional telephone service pro-viders. You must subscribe to these services to get the benefits of these features.If you do not subscribe to Caller ID services, you can still use your mi 6823 andthe other features it offers.Due to regional incompatibilities, CID information may not be available for every callyou receive. In addition, the calling party may intentionally block their name and/orphone number from being sent.VTech• As new CID/Call Waiting ID records are re-ceived, your bandset displays will alert you tothe new Caller ID records, for example:• After you review all new CID records, the NEWcall indication will be turned off and the screenwill show:• If the call log is full, the oldest entry is deleted tomake room for the new call. If the call log isempty when you try to enter to call log review,a message of the following message is dis-played:Reviewing Caller IDYou can review the CID record via the menu, asdescribed below or by pressing the key (quickaccess key) while in idle mode and the handset jumpsdirectly to CID review.• In idle mode, press SEL.• Press the key to scroll to CALL LOG.VTech
19Basic OperationVTech ComCalls Log (Caller ID - Call Waiting)• Press SEL. Use or to scroll through thecall log entries.• When the beginning or the end of the call log isreached, you’ll hear a happy tone.NOTE: The ! symbol in the right hand side of the firstline indicates the call is not yet reviewed.Storing a Caller ID• Follow the steps in Reviewing Caller ID to scroll tothe record to be stored.• Press SEL. If the CID does not contain a name,you will be prompted to EDIT NAME. Use the digitkeys to spell the name. If you make a mistake,press the DELETE key to backspace. Whenfinished, press SEL.• You’ll hear a confirmation tone and the screen willdisplay:• If the CID isn't able to detect a name, ENTER NAMEwill be prompted. If unable to detect the number,ENTER NUMBER will be prompted. You will thenneed to enter the name and/or the number.• If the phone number already exists in thephonebook, the entry will not be stored, and thescreen will show:• If the phonebook is full, the screen will show:• If both name and number are missing, for exampleas in a private listing, the request will be rejectedwith the message:Dialing from Caller ID• Follow the steps in Reviewing Caller ID to scrollto the entry to be dialed.• Press ON or SPEAKER key to dial the number.VTech Com
20Basic OperationCalls Log (Caller ID - Call Waiting)Deleting Caller ID• Follow the steps in Reviewing Caller ID to scrollto the record to be deleted.• Press the DELETE key. A confirmation tone willsound and the previous CID record will be displayedon the screen.• To delete all the CID records, press and hold theDELETE key. The screen will ask DELETE ALLCALLS? Press SEL to confirm. Or, press OFF toreturn to the CID record previously displayed.VTech Com
21Basic OperationHandset SettingsRinger Volume• From idle (OFF) mode, press SEL then or key to RINGER VOLUME.• Press SEL. The current ringer volume will beshown:• Press the and keys or enter a digit (0through 6) to the desired volume. The currentring tone is played. At the lowest setting, displaywill show:• The handset will not ring when a call comes in ifringer volume is setted to the lowest setting.• Press SEL to confirm.Ringer Tone• From the idle (OFF) mode, press SEL then or key to RINGER TONE.• Press SEL. You will then be prompted to chooseINTERCOM CALL or OUTSIDE CALL. Pressthe or keys to select the desired option.• Press SEL. Press the and keys (or entera digit 0 through 9) to sample the ring tones. Thescreen, will show:• Press SEL to confirm.Key Tone (preset to ON)• From idle (OFF) mode, press SEL then or key to select KEY TONE.• Press SEL. The current setting will be shown.Use the and keys to scroll to ON or OFF.When set to ON, the handset will emit a beepwhenever a key is pressed.• When the desired option is shown, press SELto confirm.
22Basic OperationHandset Name (preset as VTECH)• It is possible to give each handset its own name.The name is shown in the first line when the handsetis idle. The name can be a maximum of 16characters.• From the idle (OFF) mode, press SEL then theand keys to select HANDSET NAME.• Press SEL. The display will show the currentsetting, for example:• Press DEL to backspace then spell the desiredname.NOTE: The characters are entered in the same wayas for the phone book, see page 15.• Press SEL to confirm.Language (preset to English)• From the idle (OFF) mode, press SEL then or key to LANGUAGE.• Press SEL. Press the or keys to scrollfrom English to French or Spanish.• Press SEL to confirm.Message WaitingYour telephone can detect a visual message waitingsignal (VMWI), generated by many telephoneservice providers. If you subscribe to voice mail ser-vice from your local telephone company (fee re-quired), and a VMWI is provided, the handset willdisplay MESSAGE WAITING, alerting you to newmessages.Once you have reviewed all new messages,the VMWI alert will automatically be turned off.Handset SettingsVTechClear Message WaitingIf, after reviewing all new voice mail messages, theVMWI alert still remains on the screen and the MES-SAGE WAITING LED on base is still flashing, you canturn them off manually:• From the idle (OFF) mode, press SEL then or key to CLEAR MSG WAIT.
23Basic OperationHandset Settings• Press SEL. The will be asked TURN INDICATOROFF? Press SEL to confirm. To exit, press OFF.Dial Type (preset to Tone)• From the idle (OFF) mode, press SEL then or key to DIAL TYPE.• Press SEL then use or key to scroll fromTONE to PULSE.• Press SEL to confirm.NOTE: When the phone is set for PULSE dial mode, itis possible to switch to temporary TONE mode duringan ongoing call by pressing *. Once pressed, TONEwill be used for rest of the call. After you hang up, thephone will return to pulse dialing for the next call.
24Advanced OperationHeadset OperationYour mi 6823 handset is equipped with a 2.5mm headset jack for use with an optionalaccessory headset for handsfree conversations. If you choose to use the headsetoption, you must obtain an optional accessory headset that is compatible with the mi6823.To purchase a headset, call VTech Customer Service at 1-800-595-9511.Once you have a compatible 2.5mm headset, locate the headset jack on the mi 6823handset. Connect the plug on the headset cord to the jack (under a small rubber flag) onthe cordless handset. The plug should fit securely. Do not force the connection.NOTE:• Whenever a compatible headset is con-nected to the cordless handset, the micro-phone on the handset will be muted. This isdone to limit the effect of background noise.• When a compatible headset is connected tothe cordless handset, your speakerphone fea-ture will be disabled. To use your speaker-phone feature, simply disconnect the headsetfrom the handset.Belt ClipThe mi 6823 is also equipped with a detach-able belt clip. Align the pins on the inside edgeof the clip with the notches on the sides of thehandset. The belt clip should snap securelyinto place. Do not force the connection.Headset Operation
25Additional InformationIn Case Of DifficultyIf you have difficulties in operating your phone, the suggestions below should solve theproblem. If you still have difficulties after trying these suggestions, call VTech Commu-nications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd.at 1-800-267-7377.The Phone Doesn’t Work At All• Make sure the power cord is plugged in.• Make sure the telephone line cord is plugged firmly into the base unit and thetelephone wall jack.• Make sure the batteries are properly charged. If you get a LOW BATTERY messageor indication, the batteries needs to be charged.No Dial Tone• First check all the suggestions above.• If you still don’t hear a dial tone, disconnect the base unit from the telephone jackand connect a different phone. If there is no dial tone on that phone either, theproblem is in your wiring or local service. Contact your local telephone company.You Get Noise, Static, Or A Weak Signal Even When You’re Near The Base Unit• Household appliances plugged into the same circuit as the base unit can sometimescause interference. Try to move the appliance or the base unit to another outlet.You Get Noise, Static, Or A Weak Signal When You’re Away From The Base Unit• You may be out of range. Either move closer to the base, or relocate the base unit.• The layout of your home may be limiting the range. Try to move the base unit toanother position.The Handset Does Not Ring When You Receive A Call• Make sure you have the ringers activated. Refer to the section(s) on RingerVolume in this user's manual.• Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in.• You may be too far from the base unit.• You may have too many extension phones on your telephone line to allow all ofthem to ring. Try to unplug some of the other phones.You Hear Other Calls While Using Your Phone• Disconnect your base unit from the telephone jack, and plug in a cordedtelephone. If you still hear other calls, the problem is probably in your wiring or localservice. Call your local telephone company.You Hear Noise In The Handset, And None Of The Keys Or Buttons Work•Make sure the power cord is plugged in.Common Cure For Electronic EquipmentIf the unit does not seem to be respondingnormally, then try to put the handset in itscharger. If it does not seem to respond,follow these steaps in order:1. Disconnect the power to the base.In Case Of Difficulty
26Additional InformationIn Case Of Difficulty2. Disconnect the handset battery.3. Wait a few minutes.4. Connect power to the base.5. Reinstall the batteries.6. Watch for handset to display: VTECH (or your own handset name.)
27Additional InformationTaking Care Of Your TelephoneYour cordless telephone contains sophisticated electronic parts, so it must be treatedwith care.Avoid rough treatmentPlace the handset down gently. Save the original packing materials to protect yourtelephone if you ever need to ship it.Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain,or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. Foryour own safety, use caution when using electric appliances during storms.Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years.Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not useexcess water or cleaning solvents of any kind.Remember that electrical appliances can cause serious injury if used when you arewet or standing in water. If your base unit should fall into water, DO NOT RETRIEVEIT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDSFROM THE WALL. Then pull the unit out by the unplugged cords.Maintenance
28Additional InformationWarranty StatementWhat does this limited warranty cover?• The manufacturer of this VTech product, VTech Communications, warrants to theholder of a valid proof of purchase (“Consumer” or “you”) that the product and allaccessories provided by VTech in the sales package (“Product”) are free frommaterial defects in material and workmanship, pursuant to the following terms andconditions, when installed and used normally and in accordance with operation in-structions, This limited warranty extends only to the Consumer for Products pur-chased and used in the United States of America.What will VTech Communications do if the Product is not free from materialdefects in materials and workmanship during the limited warranty period (“Mate-rially Defective Product”)?• During the limited warranty period, VTech’s authorized service representative willrepair or replace at VTech’s option, without charge, a Materially Defective Product. Ifwe repair this product, we may use new or refurbished replacement parts. If wechoose to replace this product, we may replace it with a new or refurbishedproduct of the same or similar design. VTech will return repaired or replace mentproducts to you in working condition. VTech will retain defective parts, modules, orequipment. Repair or replacement of Product, at VTech’s option, is your exclusiveremedy. You should expect the repair or replacement to take approximately 30days.How long is the limited warranty period?• The limited warranty period for the product extends for ONE(1) YEAR from the dateof purchase if we repair or replace a Materially Defective Product under the termsof this limited warranty. This limited warranty also applies to repaired or replacementProducts for a period of either (a) 90 days from the date the repaired or replacementProduct is shipped to you or (b) the time remaining on the original one-year warranty;whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover1. Product that has been subjected to misuse, accident, shipping or other physicaldamage, improper installation, abnormal operation or handling, negligent, inundation,fire, water or other liquid intrusion; or2. Product that has been damaged due to repair, alteration or modification by anyoneother than an authorized service representative of VTech; or3. Product to the extent that the problem experienced is caused by signal conditions,network reliability or cable or antenna systems; or4. Product to the extent that the problem is caused by use with non-VTech electricalaccessories; or5. Product whose warranty/quality stickers, Product serial numbers plates orelectronic serial numbers have been removed, altered or rendered illegible; or6. Product purchased, used, serviced, or shipped for repair from outside the UnitedStates, or used for commercial or institutional purposes (including but not limited toProducts used for rental purposes); or7. Product returned without valid proof of purchase (see 2 below); or8. Charges for installation or set up, adjustment of customer controls, and installation orrepair of systems outside the unit.
29Additional InformationWarranty StatementHow do you get warranty service?• To obtain warranty service in the United States of America, call 1- 800-595- 9511for instructions regarding where to return the Product. Before calling for service,please check the user’s manual. A check of the Product controls and features maysave you a service call.• Except as provided by applicable law, you assume the risk of loss or damageduring transit and transportation and are responsible for delivery or handling chargesincurred in the transport of Product(s) to the service location. VTech will returnrepaired or replaced product under this limited warranty to you, transportation,delivery or handling charges prepaid. VTech assumes no risk for damage or loss ofthe Product in transit.• If the Product failure is not covered by this limited warranty, or proof of purchasedoes not meet the terms of this limited warranty, VTech will notify you and willrequest that you authorize the cost of repair and return shipping costs for the repairof Products that are not covered by this limited warranty.What must you return with the Product to get warranty service?1. Return the entire original package and contents including the Product to the VTechservice location along with a description of the malfunction or difficulty;2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased(Product model) and the date of purchase or receipt; and3. Provide your name, complete and correct mailing address, and telephone number.Other Limitations• This warranty is the complete and exclusive agreement between you and VTech. Itsupersedes all other written or oral communications related to this Product. VTechprovides no other warranties for this product. The warranty exclusively describesall of VTech’s responsibilities regarding the product.There are no other express warranties. No one is authorized to make modifications tothis limited warranty and you should not rely on any such modification.State Law Rights: This warranty gives you specific legal rights, and you may also haveother rights, which vary from state to state.Limitations: Implied warranties, including those of fitness for a particular purpose andmerchantability (an unwritten warranty that the product is fit for ordinary use) are limitedto one year from date of purchase. Some states do not allow limitations on how long animplied warranty lasts, so the above limitation may not apply to you.• In no event shall VTech be liable for any indirect, special, incidental, consequential,or similar damages (including, but not limited to lost profits or revenue, inability to usethe product, or other associated equipment, the cost of substitute equipment, andclaims by third parties) resulting from the use of this product, some states do not allowthe exclusion or limitation of incidental or consequential damages, so the above limita-tion or exclusion may not apply to you.
30Additional InformationFCC, ACTA, and IC RegulationsFCC, ACTA and IC RegulationsThis equipment complies with Parts 15 of the Federal Communications Commission (FCC)rules for the United States. It also complies with regulations RSS210 and CS-03 ofIndustry and Science Canada. Operation is subject to the following two conditions: (1)this device may not cause interference, and (2) this device must accept any interference,including interference that may cause undesired operation of the device.A label is located on the underside of the base unit containing either the FCC registrationnumber and Ringer Equivalence Number (REN) or the IC registration number and LoadNumber. You must, upon request, provide this information to your local telephone com-pany.This equipment is compatible with inductively coupled hearing aids.Should you experience trouble with this telephone equipment, please contact:VTech Communications IncCUSTOMER SERVICE at 1-800-595-9511. In Canada, call VTech TelecommunicationsCanada Ltd. at 1-800-267-7377.For repair/warranty information. The telephone company may ask you to disconnect thisequipment from the line network until the problem has been corrected.FCC Part 15Warning: Changes or modifications to this unit not expressly approved by the partyresponsible for compliance could void the user’s authority to operate the equipment.The equipment has been tested and found to comply with part 15 of the FCC rules. Theselimits are designed to provide reasonable protection against harmful interference in aresidential installation. This equipment generates, uses and can radiate radio frequencyenergy and, if not installed and used in accordance with the instructions, may causeharmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio or televisionreception, which can be determined by turning the equipment off and on, the user isencouraged to try and correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet or on a circuit different from that to which thereceiver is connected.• Consult the dealer or an experienced radio/TV technician for help.To ensure safety of users, the FCC has established criteria for the amount of radio fre-quency energy that can be safely absorbed by a user or bystander according to theintended usage of the product. This product has been tested and found to comply with theFCC criteria. The handset has such a low power that it does not require testing. It maybe safely held against the ear of the user. The base unit shall be installed & used suchthat parts of the user’s body other than the hands should be maintained at a comfortabledistance of approximately 20 cm or more.
31Additional InformationFCC, ACTA, and IC RegulationsFCC Part 68 and ACTAIf this equipment was approved for connection to the telephone network prior to July 23,2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules.If the equipment was approved after that date, it complies with the Part 68 rules and withTechnical Requirements for Connection of Equipment to the Telephone Network adoptedby the Administrative Council for Terminal Attachments (ACTA). We are required toprovide you with the following information.1. Product identifier and REN informationThe label on the back or bottom of this equipment contains, among other things, anidentifier indicating product approval and the Ringer Equivalence Number (REN). Thisinformation must be provided to your local telephone company upon request. Forequipment approved prior to July 23, 2001, the product identifier is preceded by thephrase “FCC Reg No.” and the REN is listed separately. For equipment approved afterthat date, the product identifier is preceded by “US” and a colon (:), and the REN isencoded in the product identifier without a decimal point as the sixth and seventhcharacters following the colon. For example, the product identifier US:AAAEQ03T123XYZwould indicate an REN of 0.3. The REN is used to determine how many devices youmay connect to your telephone line and still have them ring when you are called. Inmost, but not all areas, the sum of all RENs should be five (5.0) or less. You may wantto contact your local telephone company for more information.2. Connection and use with the nationwide telephone networkThe plug and jack used to connect this equipment to the premises wiring and thetelephone network must comply with the applicable Part 68 rules and technical require-ments adopted by ACTA. A compliant telephone cord and modular plug is provided withthis product. It is designed to be connected to a compatible modular jack that is alsocompliant. An RJ11 jack should normally be used for connecting to a single line and anRJ14 jack for two lines. See Installation Instructions in the user’s manual. This equip-ment may not be used with Coin Telephone Lines or withParty Lines. If you have specially wired alarm dialing equipment connected to yourtelephone line, ensure the connection of this equipment does not disable your alarmequipment. If you have questions about what will disable alarm equipment, consult yourtelephone company or a qualified installer.3. Repair instructionsIf this equipment is malfunctioning, it must be unplugged from the modular jack until theproblem has been corrected. Repairs to this telephone equipment can only bemade by the manufacturer or its authorized agents. For repair procedures, follow theinstructions outlined under the Limited Warranty.4. Rights of the telephone companyIf this equipment is causing harm to the telephone network, the telephone companymay temporarily discontinue your telephone service. The telephone company is re-quired to notify you before interrupting service. If advance notice is not practical, youwill be notified as soon as possible. You will be given the opportunity to correct theproblem and the telephone company is required to inform you of your right to file acomplaint with the FCC. Your telephone company may make changes in its facilities,
32Additional InformationFCC, ACTA, and IC Regulationsequipment, operation, or procedures that could affect the proper functioning of thisproduct. The telephone company is required to notify you if such changes are planned.5. Hearing aid compatibilityIf this product is equipped with a corded or cordless handset, it is hearing aid compat-ible.6. Programming/testing of emergency numbersIf this product has memory dialing locations, you may choose to store police, firedepartment and emergency medical service telephone numbers in these locations. Ifyou do, please keep three things in mind:a. We recommend that you also write the telephone number on the directory card, sothat you can still dial the emergency number manually if the memory dialing featuredoesn’t work.b. This feature is provided only as a convenience, and the manufacturer assumes noresponsibility for customer reliance upon the memory feature.c. Testing the emergency telephone numbers you have stored is not recommended.However, if you do make a call to an emergency number:• You must remain on the line and briefly explain the reason for the call beforehanging up.• Programming/testing of emergency numbers should be performed during off-peakhours, such as in the early morning or late evening, when the emergency servicestend to be less busy.IC (Industry Canada)This telephone is registered for use in Canada.The term “IC:” before the radio certification number only signifies that Industry Canadatechnical specifications were met.Notice:This equipment meets the applicable Industry Canada Terminal Equipment TechnicalSpecifications. This is confirmed by the registration number. The abbreviation, IC,before the registration number signifies that registration was performed based on aDeclaration of Conformity indicating that Industry Canada technical specifications weremet. It does not imply that Industry Canada approved the equipment.Notice:The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The RENassigned to each terminal equipment provides an indication of the maximum number ofterminals allowed to be connected to a telephone interface. The termination on aninterface may consist of any combination of devices subject only to therequirement that the sum of the Ringer Equivalence Numbers of all the devices doesnot exceed five.Before installing this equipment, users should ensure that it is permissible to be con-nected to the facilities of the local telecommunications company. The equipment mustalso be installed using an acceptable method of connection. The customer should beaware that compliance with the above conditions may not prevent degradation of ser-vices in some situations.
33Additional InformationRepairs to certified equipment should be made by an authorized Canadian mainte-nance facility designated by the supplier. Any repairs or alterations made by the user tothis equipment, or equipment malfunctions, may give the telecommunications companycause to request the user to disconnect the equipment.Users should ensure for their own protection that the electrical ground connectionsof the power utility, telephone lines and internal metallic water pipe system, if present,are connected together. This precaution may be particularly important in rural areas.Caution:Users should not attempt to make such connections themselves, but should contactthe appropriate electrical inspection authority, or electrician, as appropriate.Your cordless phone is designed to operate at the maximum power allowed by the FCCand IC. This means your handset and base unit can communicate only over a certaindistance - which will depend on the location of the base unit and handset, weather, andthe construction and layout of your home or office.FCC, ACTA, and IC Regulations
34Additional InformationFREQUENCY CONTROLCrystal controlledPLL synthesizerTRANSMIT FREQUENCYBase: 5744.736- 5825.952 MHzHandset: 2401.056 - 2482.272 MHzRECEIVE FREQUENCYBase: 2401.056 - 2482.272 MHzHandset: 5744.736 - 5825.952 MHzCHANNELS95 ChannelsNOMINAL EFFECTIVE RANGEMaximum power allowed by FCC andIC. Actual operating range may varyaccording to environmental conditions atthe time of use.SIZEHandset: 136mm x 47mm x 29.5mm(including antenna)Base: 110mm x 108.40mm x 55.6mmCharger: 80mm x 80mm x 47mmWEIGHTHandset: 136 grams(excluding Batteries)Base: 138 gramsCharger: 74 gramsPOWER REQUIREMENTSHandset: 3.6V600mAh NiMH(3 AAA cells)Base: 8 V @ 600mACharger: 8 V @ 200mAMEMORYPhonebook: 50 Memory locations; upto 32 digits per locationCID: 16 Memory locationsSPECIFICATIONS ARE TYPICALAND MAY CHANGE WITHOUTNOTICE.Technical Specifications
35Additional InformationReplacement Battery Order FormPart Number (Description) QTY X Price = Subtotal80-5074-01-00(SBA Series Battery, 3.6V 300mAh Ni-Cd) ___________ x $14.95 = _____________For orders up to $80, add $6.95 Shipping __________________For orders over $80, add $9.95 Shipping __________________+ Sales Tax (if applicable) __________________TOTAL __________________SHIPPING INFORMATIONNAME __________________________________________________________________ADDRESS ______________________________________________________________CITY ___________________ STATE _________________ ZIP ____________________DAYTIME PHONE ( ) ______________________________________________DELIVERY IS LIMITED TO THE CONTINENTAL US, ALASKA, HAWAII, PUERTO RICO,AND THE US VIRGIN ISLANDS. NO DELIVERY TO PO BOXES OR APO ADDRESSES.METHOD OF PAYMENT: DO NOT SEND CASH CHECK MONEY ORDER VISA MASTERCARD AMERICAN EXPRESS DISCOVERChecks and Money Orders should be made payable to VTech Communications, Inc.BILLING INFORMATIONCREDIT CARD # _________________________________________________________EXPIRATION DATE ____________________ SECURITY CODE* ____________________CARDHOLDER’S SIGNATURE _______________________________________________BILLING ADDRESS IF PAYING BY CREDIT CARD (as it appears on your credit card statement)NAME __________________________________________________________________ADDRESS ________________________________________________________________CITY ___________________ STATE _________________ ZIP ____________________*A three or four digit number found either on the front of the credit card or on the back of thecredit card in the Authorized Signature section that is separate from the credit card number.Place order form and payment in envelope and send to:You may also order online atwww.vtechphones.comor by calling 1-800-595-9511VTech Advanced American TelephonesPO Box 4014Beaverton OR 97076
VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.Distributed in the U.S.A. by VTech Communications, Inc. Beaverton,Oregon, 97008Distributed in Canada by VTech Telecommunications Canada Ltd.200-7671 Alderbridge Way, Richmond, B.C. V6X 1Z9.Printed in China 91-00xxxx-010-000ISSUE 0
IMPORTANT SAFETY INSTRUCTIONS..................................................................1INTRODUCTION................................................................................................3Parts Check List................................................................................................4The Handset Layout.............................................................................................5The Base Unit Layout........................................................................................6GETTING STARTED................................................................................................7SETUP..............................................................................................................7Connecting power to Base Unit/ Handset Charger.........................................7Installation of Batteries......................................................................................8Charging of the Handset Batteries..................................................................8Check Battery Indicator..................................................................................9Connecting to Phone Line................................................................................9Checking for Dial Tone....................................................................................9Wall Mounting..................................................................................................10BASIC OPERATION..................................................................................................11Handset and Base Indicators............................................................................11Handset Icons...................................................................................................11Handset LEDs..............................................................................................11Base LEDs........................................................................................................11Handset Operation..........................................................................................12Making Calls.................................................................................................12Answering Calls............................................................................................12Flash Function..............................................................................................12Redial Funtion...............................................................................................12Mute Function...............................................................................................13Intercom Call......................................................................................................13Call Forward.................................................................................................14Call Transfer.................................................................................................14Conference Call.................................................................................................14Base Operation.............................................................................................14Phonebook Operation......................................................................................15Storing a New Entry..........................................................................................15Reviewing/Dialing from the Phonebook.......................................................16Editing a Phonebook entry............................................................................17Delete a phonebook entry............................................................................17 Calls Log (Caller ID - Call Waiting)................................................................18Caller ID - Call Waiting ID..................................................................................18Reviewing Caller ID..........................................................................................18Storing a Caller ID........................................................................................19Dialing from Caller ID....................................................................................19Deleting Caller ID..........................................................................................20Handset Settings.................................................................................................21Ringer Volume................................................................................................21Ringer Tone....................................................................................................21Key Tone (preset to ON)...................................................................................21Table Of Contents
Handset Name (preset as ‘VTECH’)............................................................22Language (preset to English)........................................................................22Message Waiting...........................................................................................22Clear Message waiting.................................................................................23Dial Type (preset to Tone)...............................................................................23ADVANCED OPERATION.....................................................................................24HEADSET OPERATION..................................................................................24ADDITIONAL INFORMATION...............................................................................25In Case Of Difficulty.............................................................................................25Maintenance........................................................................................................27Warranty Statement........................................................................................28FCC, ACTA, and IC Regulations......................................................................30Technical Specifications ...................................................................................34Table Of Contents
Congratulations on your purchaseof this VTech productNEED HELP?Our representatives are hereto help you with any questionsconcerning the operation of thisproduct, available accessories,or any other related issues.Call Toll Free:1-800-595-9511In Canada, Call:1-800-267-7377or visit our website atwww. vtechphones. com

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