VTech Telecommunications 80-5681-00 5.8 GHz Corded/Cordless Answering System User Manual Part III
VTech Telecommunications Ltd 5.8 GHz Corded/Cordless Answering System Part III
Contents
User Manual Part III
91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:20 PM Page 25 Answering System Operation Day and time announcements RDL MENU MEM To set day and time Before playing each message, the answering system announces the day and time the message was received. Select MAILBOXES CALL HISTORY MAILBOXES OK Select mailbox to modify MAILBOX 1 MAILBOX 2 MAILBOX 1 SETUP MAILBOX 2 SETUP OK Before using the answering system, you should follow the steps at left to set the day and time, so messages are dated correctly. To set the day, scroll to a day of the week, then click SET. Scroll to the correct day, then click OK. To set the time, scroll to the current time setting, then click SET. Use the dial pad to enter four digits (08:15), then press 2 for “AM” or 7 for “PM”). Press SAVE when time is entered correctly. Select and modify day & time # OF RINGS: 4 SUNDAY 12:00AM AUD ALERT OFF SET 25 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Page 26 Answering System Operation Select MAILBOXES Outgoing announcements CALL HISTORY MAILBOXES OK Select mailbox to modify MAILBOX 1 MAILBOX 2 MAILBOX 1 SETUP MAILBOX 2 SETUP OK Select REVIEW/CHNG OGA ANSWER + RECORD REVIEW/CHNG OGA SEC. CODE: 5000 # OF RINGS: 2 SET Select RECORD NEW OGA LISTEN TO OGA DELETE OGA RECORD NEW OGA OK Outgoing announcements are the messages callers hear when calls are answered by the answering system. The phone is pre-programmed with an announcement that answers calls with “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with a recording of your own voice. To record your outgoing announcement Follow the steps at left to select RECORD NEW OGA, then press OK. At the screen prompt, begin speaking. Speak facing the telephone base from about 9 inches away. Press STOP when you are finished to hear the message you just recorded. You can record an announcement up to 4 minutes long. Announcements less than 3 seconds long will not be recorded. Shortcut (base only): Press and hold RECORD, then press MAILBOX LINE1/LINE2 to record an outgoing announcement for the selected line. To review or delete your announcement Follow the steps at left to select LISTEN TO OGA or DELETE OGA. If you delete your outgoing announcement, calls will be answered with the pre-programmed announcement described above. Speak into microphone Microphone 26 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Page 27 Answering System Operation Base: Press mailbox button Message playback At the base, press a mailbox button to hear messages. At the handset, select MAILBOXES, then choose a mailbox. Handset: Select MAILBOXES NOTE: Only one station (handset or base) can access the answering system at a time. CALL HISTORY MAILBOXES OK MAILBOX 1 MAILBOX 2 MAILBOX 1 SETUP MAILBOX 2 SETUP OK “Sunday, 12 am...” NEW MSG 1 OF 4 CHRIS THOMPSON 888-883-2445 11:29 A Oct4 14s BACK MENU Announcements • During playback, the memo or message number, NEW or OLD, date & time and its length will be displayed on screen (with Caller ID information if available). Select mailbox If you have new messages waiting, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all messages (oldest first). ERASE • Before each message, you will hear the day and time it was received. • After the last message, you will see “End of mailbox 1 or 2 Messages!” on the screen. If the system has less than 5 minutes of recording time left, you will hear time remaining. Options during playback • Press VOLUME button to adjust speaker volume. • Press REPEAT or BACK to repeat message currently playing. Press twice to hear previous message. Hear previous message Delete message • Press DELETE or ERASE to delete message being played back. • Press MENU for more options: • Press 5 to pause or resume playback. PLAY (1) PAUSE/RESUME (5) SKIP (6) OK • Press 6 to skip to next message. • Press CLEAR or any mailbox button to stop playback. Numbers following commands are keyboard shortcuts (i.e., press 6 to skip) To delete all messages To delete all messages, press DELETE at the base while the phone is idle. Select a mailbox, then press ERASE to confirm. 27 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Page 28 Answering System Operation Select MAILBOXES Answering mode CALL HISTORY MAILBOXES OK Select mailbox to modify MAILBOX 1 MAILBOX 2 MAILBOX 1 SETUP MAILBOX 2 SETUP OK In Answer + Record mode, callers are asked to leave a message. In Answer Only mode, callers hear an announcement but cannot leave messages. This option is useful, for example, to notify callers that you will be away for an extended period and request that they call back after a certain date. To select answering mode Follow the steps at left to select the answering mode for each mailbox. Use the ^V buttons to highlight a selection, then press OK. Select current answer mode ANSWER + RECORD REVIEW/CHNG OGA SEC. CODE: 5000 # OF RINGS: 2 SET Choose desired answer mode L1 MAILBOX IS SET TO ANSWER + RECORD ANSWER ONLY OK Answer Only announcement When Answer Only is turned on, calls are answered with a pre-recorded announcement that says “We’re sorry, messages to this number cannot be accepted.” You can use this announcement, or replace it with a recording of your own voice. After turning on the Announce Only feature, follow the steps on page 26 to record your announcement. Callers will hear this announcement only when the Announce Only feature is turned on. Otherwise they will hear the standard announcement asking them to leave a message. 28 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Page 29 Answering System Operation Select MAILBOXES Number of rings before answer CALL HISTORY MAILBOXES OK At this menu you can select how the answering system answers incoming calls. Press the - or + buttons to select one of four options: • Answer calls after 2 rings Select mailbox to modify MAILBOX 1 MAILBOX 2 MAILBOX 1 SETUP MAILBOX 2 SETUP OK • Answer calls after 4 rings (default) • Answer calls after 6 rings • Toll Saver (system answers after 2 rings if you have new messages, and after 4 rings if you have no new messages) Press SAVE to confirm your choice. Select # OF RINGS ANSWER + RECORD REVIEW/CHNG OGA SEC. CODE: 5000 # OF RINGS: 2 SET See page 24 to turn one or both mailboxes off, so that incoming calls are never answered. Choose number of rings L1 ANSWER MODE: AFTER 4 RINGS — SAVE 29 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Page 30 Answering System Operation Select MAILBOXES Audible message alert CALL HISTORY MAILBOXES OK Select mailbox to modify OK When the audible message alert is on, the telephone will beep every 10 seconds to alert you when there are new messages waiting. Press OFF or ON buttons, then press OK to select. MAILBOX 1 MAILBOX 2 MAILBOX 1 SETUP MAILBOX 2 SETUP At this menu you can choose whether you want to be alerted when you have new messages waiting. Select # OF RINGS # OF RINGS SUNDAY 12:00AM AUD ALERT OFF SET Choose setting AUDIBLE ALERT IS OFF ON OFF OK ON 30 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Page 31 Answering System Operation Recording and playing memos Select mailbox PLEASE SELECT MAILBOX FOR MEMO M1 ABORT M2 Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else if others in your household use the answering system. To record a memo Follow the steps at left to record a memo. Press STOP to stop recording. RECORDING MEMO IN MAILBOX 1 You can record a memo up to 4 minutes long. Memos less than 1 second long will not be recorded. Shortcut: Press RECORD, then press MAILBOX to record a memo in the selected mailbox. LINE1/LINE2 STOP Speak into microphone To play back a memo Press a mailbox button to hear messages and memos (see page 27 for other options). Microphone 31 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Page 32 Answering System Operation Select MAILBOXES Change security code CALL HISTORY MAILBOXES OK You must enter a security code for remote access to the answering system from another telephone. The security code is factory programmed to 5000, but you should change it to a number known only to you. Select mailbox to modify MAILBOX 1 MAILBOX 2 MAILBOX 1 SETUP MAILBOX 2 SETUP OK To change the code, follow the steps at left. Enter a four-digit number, then press SAVE. The number you enter must not begin with 1 or 2. The security number you enter will be applied to both mailboxes. Select SEC. CODE ANSWER + RECORD REVIEW/CHNG OGA SEC. CODE: 5000 # OF RINGS: 2 SET Enter 4-digit security code SECURITY CODE 5000 SAVE 32 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Page 33 Answering System Operation Dial your telephone number from any touch-tone phone When system answers, enter 4digit Remote Access Code (“5000” unless you have changed it) Enter remote commands (see list at right) Hang up to end call and save all undeleted messages If you enter no commands, the system will play new messages (or prompt you to enter 5 to hear the help menu if there are no new messages). If you enter no commands after playback, you will be prompted to press 5 to hear the help menu. If you continue to enter no commands, the call will end. Remote access A 4-digit security code is required to access your answering system from any touch-tone phone. This code is “5000” by default; see page 32 to change it. Play messages All messages: Press 1 + mailbox number. New messages: Press 2 + mailbox number. Repeat or go back Press to repeat current message. Press twice to hear previous message. Skip to next message Press to skip current message and advance to next message. Stop Press to stop any operation (stop playback, stop recording). Delete message Press during playback to delete current message. Delete all messages Press 3 + mailbox number after playback of all messages to clear selected mailbox. Review announcement Press 7 + mailbox number to review current outgoing announcement. Record announcement Press 8, enter mailbox number, then speak after tone. Press 5 to stop recording. Change answer mode Press 9 + mailbox number to toggle (Answer+Record or Answer Only mode). Turn mailbox off Press 0 + mailbox number to toggle mailbox on or off. Turn mailbox on 0+ mailbox (1 or 2) If off, system answers after 10 rings. Enter access code, then 0 + mailbox number. Exit End remote access call (or hang up). Help menu Press while not listening to messages to hear voice help menu. 1or 2 + mailbox (1 or 2) 3+ mailbox (1 or 2) 7+ mailbox (1 or 2) 8+ mailbox (1 or 2) to begin 5to stop recording 9+ mailbox (1 or 2) 0+ mailbox (1 or 2) 33 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Page 34 Appendix Display screen status icons Status icons Line in use (line number shown in phone icon) or Base using answering system (handset or base number 1T Handset followed by “T”) HANDSET 1 RDL MENU Phone in use (intercom call); flashes when handset or base is being paged MEM Battery power level (see below); Battery charging (animated display). (This icon is only on handset screen.) 1-8 Handset identification number Microphone is muted Call is on hold Enhanced mode is activated No AC power Handset is not yet registered, or searching for base BASE RDL MENU Battery power levels MEM Battery fully charged Approximately half power remaining Battery power is low; should be recharged soon (flashing) Battery power is very low and must be recharged 34 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Page 35 Appendix Alert tones and indicator lights Handset light flashes to announce new messages Alert tones “Beep-Beep-Beep-Beep-Beep” (5 quick beeps) Handset battery is low. Place handset in base to charge the battery. “Beep” (Single beep) Handset registration or programming command successfully completed. “Beeeeeeeeep” (1 long beep) The handset is out of range. Move closer to the base. “Beeeeeeeeep” (1 long beep) Error tone (current operation has been unsuccessful; try again). Indicator lights ON/OFF Steady: Both mailboxes on Flashing: One mailbox turned off Off: Both mailboxes turned off MUTE On when base microphone is muted. HEADSET On when headset is in use SPEAKERPHONE On when speakerphone is in use SPARE BATTERY Steady: Spare battery is charging Flashing: AC power is off. Spare battery is in use. MAILBOX LINE 1/2 Steady: Old messages Flashing: New messages 35 L1/L/2 Steady: Line in use Slow flash: Line on hold Quick flash: Line ringing 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Page 36 Appendix Adding new handsets Your telephone can accommodate up to eight cordless handsets. You can add new handsets (sold separately) at any time, but each must be registered with the base before use. ENTER BASE ID 123456789012345 OK Before using a new handset, you must register it with the base. During registration, you must enter the 15-digit ID number of the telephone base. To find this number, go to the base, press MENU, scroll down to select DISPLAY BASE ID, then press OK. Follow the instructions provided with your new handset to register it for use with your telephone. HANDSET 2 RDL MENU MEM The handset provided with your telephone is automatically registered as Handset 1. Additional handsets will be assigned numbers in the order they are registered (2, 3, 4, etc.) up to a maximum of eight handsets. Handset 1 Handset 2 Handset 3 NOTE: If you select DEREGISTER ALL in the Handset Settings menu, all handsets will be unusable until each has been re-registered (see page 15). 36 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Page 37 Appendix Charging spare batteries An optional spare battery (AT&T 2401 or 2403, sold separately) can be kept charged in the base, for quick replacement when the handset battery becomes depleted. In the event of a power failure, the charged battery in the base will allow you to make and receive calls for up to one hour. A spare battery requires at least 24 hours to reach full charge. Press latch on side of phone to open drawer, insert battery, then close drawer. Insert battery with contacts facing up and to the right, as shown. Caution: Use only supplied rechargeable battery. Replace only with AT&T Model 2401 battery (SKU 26820). 37 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Page 38 Appendix In case of difficulty If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1 800 222–3111. Telephone does not work at all Phone does not ring If you hear noise or interference during a call • Make sure the battery is installed and charged correctly (see page 8). • Make sure the AC adapter is plugged into an outlet not controlled by a wall switch. • Make sure the telephone line cord is plugged firmly into the base unit and the modular jack. • If these suggestions do not work, unplug the base, remove and reinsert the battery, then place the handset in the charger to re-initialize. • Make sure the ringer is on (see pages 14-15). • Make sure the telephone line cord and AC adapter are plugged in properly (see pages 6-7). • Move the handset closer to the base. • You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them. • You may be out of range. Move closer to the base. • Appliances plugged into the same circuit as the base can cause interference. Try moving the appliance or base to another outlet. • The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor. • If the buttons don’t work, try placing the handset in the charger for at least 15 seconds. • Disconnect the base from the modular jack and plug in a corded telephone. If calls are still not clear, the problem is probably in your wiring or local service. Call your local telephone service company. 38 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Page 39 Appendix In case of difficulty Incomplete messages • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after 4 minutes. • If the caller pauses for more than 7 seconds, the system stops recording and disconnects the call. • If the system’s memory becomes full during a message, the system stops recording and disconnects the call. • Press • Make sure that the answering system is on. • If Toll Saver is activated, the number of rings changes to two when you have new messages waiting (see page 29). • In some cases, the system may be affected by the ringing system used by the local telephone company. • If the memory is full or the system is off, the system will answer after 10 rings. • Be sure to enter your Remote Access Code correctly (see pages 32-33). • Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system. • The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code. • There may be noise or interference on the phone line you are using. Press dial-pad buttons firmly. Announcement message is not clear • When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the base. • Make sure there is no “background” noise (TV, music, etc.) while you are recording. On/Off button is flashing • The On/Off button on the base flashes when one mailbox is turned off. To stop the flashing, press ON/OFF, then set both mailboxes to “On” (see page 24). Difficulty hearing messages System does not answer after correct number of rings System does not respond to remote commands ^ to increase speaker volume. 39 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Page 40 Appendix Index AC adapter, 6, 7 Access code, 32, 33 Alert tones, 35 Answering calls, 10, 11 Answering system, 24 answer only, 28 audible message alert, 30 delete messages, 27 outgoing announcement, 26 memos, 31 play messages, 27, 33 remote access, 33 rings before answer, 29 security code, 32, 33 Ending calls, 10, 11 Error tones, 35, 16 Flash (switchhook flash), 12 Hands-free use, 10, 11 Headphone, 9 Hold, 10, 11 Incoming call log, 20 Incoming calls, answering, 10, 11, 13 Incoming messages, 23, 24 Indicator lights, 35 Intercom, 13 Battery charging, 8, 37 Battery installation, 8 Belt clip, 9 Last number redial, 10, 11 Low battery, 8 Call history, 20 Caller ID, 5, 20 add entries to phone directory, 21 delete entries, 21 dial entries, 22 Call screening, 15 CID, 20 Conference calls, 13 Making calls, 10, 11 Memos, 31 Menus, 2, 14-16 Message alert, 30 Messages, 24-33 Microphone, 26, 31 Mute, 10, 11 Day/time, 25 Delete Call Log entries, 21 Delete redial entries, 10, 11 Dialing, manual dialing, 10, 11 phonebook dialing, 19 40 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Appendix Index Names, enter into phonebook, 17 search for, 18 New handsets, 36 Number of rings before answer, 29 Search for name, 18 Security codes, 32, 33 Skip, 27 Spare battery, 37 Speakerphone, 10, 11 On/off button, 24 Operating range, 5 Outgoing announcement, 26 Out of range, 5, 14 Technical specifications, 42 Time, 25 Tones, base tones & alerts, 35 handset tones & alerts, 35 send tones during call, 12 Troubleshooting, 38 Paging, 13 Phonebooks, dial number, 19 edit entries, 19 name search, 18 new entries, 17 Playback (messages), 27 Problems, 38 Voice mail, 24-33 Volume controls, 12 Quick reference guide, 2-3 Receiving calls, 10, 11 Recharging, 8, 37 Redial, 10, 11 Repeat, 27 Ring silencing, 12 Ring tone options, 14, 15 41 Page 41 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Appendix Technical specifications RF Frequency Band 5744 MHz - 5825 MHz Channels 95 Channel Spacing 864 KHz Sensitivity -93 dBm Base Unit Voltage (AC Voltage, 60Hz) 96 — 144 Vrms Base Unit Voltage (AC Adapter Output) 8.61 Vdc Handset Voltage 2-3 Vdc 42 Page 42 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Page 43 Appendix Remote access wallet card Your package includes a handy wallet card to help you remember access commands you can use to control your answering system from any touch-tone telephone. If you misplace this card, just clip and save the card below. Cut along dotted line Call your phone number, then enter your 4-digit access code (preset to 5000). Action Remote Command Voice help menu ................ Play messages ........................ +mailbox (all) +mailbox (new) Repeat message .................. Skip message ...................... Stop ...................................... Save messages .................... Hang up Delete message .................. (current) + mailbox (all) Fold card here 7 +mailbox number 8 +mailbox number 5 to stop Change answer mode ......9 +mailbox number End remote access call ....* (or hang up) Turn mailbox off ................0 +mailbox number Review announcement .... Record announcement .... Turn mailbox on ................If off, system answers after 10 rings. Enter access code, then press 0 + mailbox number 5.8 GHz 2-Line Telephone/Answering System EP5962 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Page 44 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 5:21 PM Page 45 91-000302-010-000_EP5962Englishmanual_r0Mar1605.qxd 3/16/2005 www.telephones.att.com Copyright © 2005 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.Printed in China. Issue 1 AT&T 03/05. 91-000302-010-000 5:21 PM Page 46
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