VTech Telecommunications 80-5735-05 Cordless Telephone Handset Transceiver User Manual Part 2

VTech Telecommunications Ltd Cordless Telephone Handset Transceiver Part 2

User Manual Part 2

16Telephone operationBasic operationHandset locatorIf  you  misplace  the  handset(s),  press  HANDSET LOCATOR  at  the  telephone  base.  This  starts  the paging  tone  at the  handset(s)  for  60  seconds  to help you locate it. To stop the paging tone, press PHONE/FLASH,  SPEAKER, or any dial-pad key (0-9, *, or #) on the handset(s), or press  HANDSET LOCATOR on the telephone base. NOTE�: 1.   The handset ringer volume also determines the level of the paging tone.  If the handset ringer volume level is set to off (0), that handset will be silenced for all calls and paging (see page 15).2.    During a page, if you press  OFF/CLEAR or MUTE on a handset (see page 15), the ringer of that handset will be silenced. But the page will not be cancelled.** PAGING **
17Telephone operationOptions while on callsVolume controlWhile  on  a  call,  press  the  CID button or  or  DIR button  on  the  cordless  handset  to  decrease  or increase the handset listening volume (four levels in total).Call waitingIf you subscribe to call waiting service with your local telephone company, there will be a beep if there is an incoming call while already on a call. Press  PHONE/FLASH  to  put  the  current  call  on hold and take the new call. Press  PHONE/FLASH anytime to alter between calls.MutePress MUTE to silence the microphone. When mute is  on,  MICROPHONE  MUTED  will  show  on  the handset screen. You will be able to hear the caller, but the caller will not be able to hear you until you press MUTE again and resume speaking. When the mute function is turned off, MICROPHONE ON will show temporarily on the handset screen.Temporary tone dialingIf dial pulse (rotary) is selected, you can switch to touch  tone  dialing  during  a  call by  pressing  *. This can be useful if it is necessary to send tone signals  for  access  to  answering  systems  or  long-distance services.After  you  hang  up  or  press  PHONE/FLASH (to receive  a  call  waiting  call),  the  telephone  auto-matically returns to dial pulse (rotary) service.Channel selectionDuring  a  call,  if  you  hear  clicks  and  pops,  or  if the  speech  sometimes  fades,  press  CHAN  on the  handset  to  scan  for  a  clearer  radio  channel between cordless handset and base.ToneMuteFlashVOLUME NOTE: The normal handset use, hands-free speakerphone  and headset listening volume are separate functions.Channel
18DirectoryMemory capacityEach cordless handset has its own directory. Each directory  can  store  up  to  30  entries  (including nine speed dial locations). Each entry can contain a  number  up  to  24  digits,  and  a  name  up  to  15 letters long. A convenient search feature can help you find and dial numbers quickly (see page 22).NOTE�: Each cordless handset has its own directory. Making chang-es to the directory of one handset will not effect the directories of the other handsets.Timeouts and error messagesIf you pause for too long while creating an entry, the  procedure  will time out  and  you  will have  to begin again.If  all  memory  locations  are  in  use,  the  screen will  display  MEMORY FULL.  You will  not  be  able to  store  a  new  number  until  an  existing  one  is deleted.PAT WILLIAMS10:08AM                     02/145551234MEMORY FULL
19Directory Speed dialYou can enter nine speed dial numbers of up to 24 digits.  Each  number is  stored  in  a  one-digit  speed dial location (1-9). The  nine  speed  dial  numbers  on  the  cordless handset will be automatically added to the hand-set directory.You  can  easily  dial  these  phone  numbers  by pressing  and  holding  a  dialpad  key  and  then pressing PHONE/FLASH or  SPEAKER. You can also make  existing  directory  entries  into  speed  dial entries.To enter a speed dial number1. Press MENU/SELECT.2. Press DIR  to display SPEED DIAL.3. Press MENU/SELECT.4. Press dial pad to choose speed dial location (1-9).5. Enter  a  name  up  to  15  characters  (see  page 19), then press MENU/SELECT.  6. Enter a telephone number  up to 24 digits (see page 20), then press MENU/SELECT.7. Choose distinctive ringing (yes or no) by press-ing  CID or DIR  . If you choose Yes (and if you have caller ID service), a different ringing  style will alert you when this person calls.8. Press  MENU/SELECT  to  store  the  number.    You will hear a confirmation tone.To call a speed dial numberTo  use  speed  dialing,  press  and  hold  a  dial  pad button  (1-9)  to  display  the  number  and  name stored  in  that  speed-dial  location,  then  press     PHONE/FLASH or  SPEAKER  to dial.To edit or delete a speed dial numberPress and hold a  dial  pad button (1-9) to  display the  entry  you  want.  Press  MENU/SELECT,  then press  CID or  DIR    until  the  option  you  want  is displayed (see page 23).NOTE: The speed dial feature occupies up to nine of the thirty memory locations in the directory. For example, if there are only five speed dial entries, then up to 25 entries can be stored in the directory. If there are already 30 entries in the directory, no new directory and speed dial entries can be stored in memory until some of the existing ones are deleted.1. MENU/SELECT2. DIR 3. MENU/SELECT(See pages 20-21).CHANMUTEREDIAL4.NOTE: You can convert any directory entry into a speed dial entry (see page 23).DIRECTORY  SPEED DIRL ENTER 1-9 ENTER NAME 01
20DirectoryNew directory entriesTo enter a name•  Press MENU/SELECT twice.•  The screen will show ENTER NAME.•  Enter the name (up to 15 alphanumeric charac-ters) of the person using the table below.•  Use DIR   to advance to the next space to the right, or use  CID to delete a mistake.•  When finished entering the name, press  MENU/SELECT.Each  press  of  a  particular  key  causes  characters to be displayed in the following order:Options while entering names:•    Press the  DIR    button to  move  the  cursor  to the right. Press DIR   twice to enter a space.•  Press  CID to erase letters if you make a mistake.•    Press  #  repeatedly  to  enter  an  ampersand (&), apostrophe ('), comma (,) hyphen (-), period (.), or pound sign (#).When finished, press MENU/SELECT.3.2. MENU/SELECTCHANMUTEREDIALNOTE: If all memory loca-tions are in use, an error tone will sound when you attempt to enter a number. This means the memory is full, and you will not be able to store a new number until you delete an existing one.1. MENU/SELECTDIRECTORY  ENTER NAME PAT JOHNSON_
21Directory New directory entriesTo enter a numberUse  the  dial  pad  to  enter  up  to  24  digits.  When the number is complete, press MENU/SELECT.Options while entering numbers:•  Press  CID to erase digits if you make a mistake.•  Press REDIAL/PAUSE to enter a four-second dial-ing pause. The P will be inserted.•  When  finished  entering  the  telephone  number, press MENU/SELECT to confirm.To assign a distinctive ringPress  CID or DIR    to select Y (yes) or  N (no). If you choose yes (and if you have caller ID service), a  different  ringing  style  will  alert  you  when  this person calls.Press  MENU/SELECT  to  choose  the  option  dis-played (Y or  N)  and store this  entry in the  direc-tory.A D appears in the display of each entry that has been assigned a distinctive ring.4. MENU/SELECT5.6. MENU/SELECT7. MENU/SELECTCHANMUTEREDIALENTER NUMBER PRT JOHNSON 5556789_ DISTINCT RING? N 5556789
22DirectoryDirectory searchFollow the steps on the left to browse through the directory or search to find a specific entry. You can press   OFF/CLEAR anytime to exit the directory.To browse through the directoryTo browse, press DIR   then press  CID or DIR  to scroll through all entries one by one. A D appears in the display of each entry that has been assigned a distinctive ring (see page 21).NOTE: When reviewing the directory entries, all entries (including those in the directory and in the speed dial) are displayed in alphabetical order. The entries in the speed dial are identified by its speed dial number (01-09) in the lower right corner of the screen.To search alphabeticallyTo shorten  your  search,  press DIR    then  use  the telephone  dial  pad  to  enter  the  first  letter  of  a name, then press DIR   to scroll forward until you find the desired name.Press dial pad buttons once for the first letter, twice for the second, three times for the third, as shown on page 20.If you have  more  than one  name  entry  that  begin with the same letter, it is necessary to scroll through all the names beginning with that letter before see-ing names that begin with the next letter. For example, if you have name entries “Jennifer”, “Jessie”,  “Kevin”  and  “Linda”  in  your  directory, pressing  the  dial  pad  key  5  (JKL)  once  will  show “Jennifer”,  twice  “Jessie”,  three  times  “Kevin” and four times “Linda”.1. DIR 2. DIR DIR 5To scroll name by nameTo display first entryTo search alphabetically-OR-DIRECTORY  ADAM 5551234BETH 5554321JOHN 5550123
23Directory To change or dial entriesWhen  any  entry  is  displayed,  press  MENU/SELECT to see options. Press  CID or DIR   to highlight the option  you  want  (blinking  text),  then  press  MENU/SELECT again to select it. To edit an entryWhen EDIT  is  blinking,  press  MENU/SELECT.  You can change  the  name  and  number  (or  distinctive ring setting on the cordless handset) by following the steps described on pages 19-20.To delete an entryPress DIR   until ERASE is blinking, then press MENU/SELECT  to  display  a  confirmation  screen (ERASE NO YES).To delete the  entry, press DIR   to highlight  YES, then press MENU/SELECT.To  cancel  the  procedure  and  leave  the  entry intact,  press  CID to  highlight  NO,  then  press MENU/SELECT.NOTE: Each cordless handset has its own directory. Making changes to the directory of one handset will not effect the directories of the other handsets.To make an entry into a speed dial entryPress  DIR    until SPEED  is  blinking,  press  MENU/SELECT, then dial a memory location (1-9) to trans-fer this entry to your speed dial directory.NOTE: If you use a memory location that is already assigned to a different entry in the directory, that entry will remain in the directory, but will no longer be a speed dial number.To dial a displayed numberWhen any directory entry is displayed, press PHONE/FLASH (or  SPEAKER) to dial the displayed number.1. DIR 2. DIR 3. MENU/SELECTDIR DIR Press MENU/SELECT to choose blinking optionDIRECTORY ADRM5551234SPEED EDIT ERASE5551234SPEED EDIT ERASE5551234SPEED EDIT ERASE5551234
24Caller ID logInformation about caller ID with call waiting This  product  has  a  caller  ID  function  with  call waiting  feature  which  works  with  service  from your local telephone company.Caller ID with call waiting lets you see the name and  telephone  number  of  the  caller  before answering the telephone, even when on another call.It  may  be  necessary  to  change  your  telephone service  to  use  this  feature.  Contact  your  tel-ephone company if:•  You  have  both  caller  ID  and  call  waiting,  but as separate services (you may need combined service).•  You  have  only  caller  ID  service,  or  only  call waiting service.•  You  do  not  have any  caller ID  or call  waiting services.This  product  can  be  used  with  regular  caller ID  service,  or  this  product’s  other  features  can be  used  without  subscribing  to  either  caller  ID or  combined  caller  ID  with  call  waiting  service. There  are  fees  for  caller  ID  services,  and  they may not be available in all areas.Depending  on  your  service,  you  may  see  the caller’s number or the caller’s name and number. This product can provide information only if both you  and  the  caller  are  in  areas  offering  caller ID service  and if both  telephone companies  use compatible  equipment.  The  time  and  date  are sent  by  the  telephone  company  along  with  the call information.CHRISTINE SMITH10:08AM                     02/14908-555-0100
25Caller ID operationCaller ID logHow caller ID works If  you  subscribe  to  caller  ID  service  provided  by your local telephone company, information about each caller will be displayed between the first and second ring.Information  about  the  last  50  incoming  calls  is stored in the call log. You can review the call log to find out who has called, return the call, or copy the caller’s name and number into directory.When the call log is full, the oldest entry is deleted to make room for new incoming call information.If you answer a call before the information appears on the screen, it will not be saved in the call log.About names Names of callers will be displayed only if the infor-mation  is  provided  by  your  local  telephone  com-pany. If the incoming telephone number matches an exact number in your directory, the name that appears on screen will match the name in your directory. (Example:  If  Christine  Smith  calls,  her  name  will appear as Chris  if this  is how you entered it  into your directory.)NOTE: The number shown by your caller ID will be in the format sent by the phone company. The phone company usually delivers 10-digit phone num-bers (area code plus phone number). If the telephone number of the person calling does not exactly match a number in your directory, the name will appear as delivered by the phone company. For example if the phone compa-ny includes the area code and the directory number does not, the name will appear as delivered by the phone company.    NOTE: Caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compati-ble equipment.CHRISTINE SMITH10:08AM                    02/14908-555-0100Caller’s nameCaller’s phone numberTime of callCall number of call log  Appears when  the call is missed  and un-reviewed.CHRISTINE SMITH10:08AM                   02/14908-555-010002Date of call
26Caller ID operationCaller ID logThere  are  also  occasions  when  other  information or no information is displayed for various reasons:On-screen message  ReasonPRIVATE NAME  Caller prefers to remain anonymous PRIVATE CALLER  Caller name and telephone number not revealed at caller's request.UNKNOWN NAME  Your local telephone company is unable to determine the caller's name.UNKNOWN CALLER  Your local telephone company is unable to determine the caller's name and tele-phone number. Calls from other countries may also generate this message.Missed callsWhen a handset is in idle mode and has calls that have  not  been  reviewed,  its  screen  will show  XX MISSED CALLS. Any entries which have not been reviewed will be counted  as  MISSED  CALLS  when  the  telephone is idle. Each time a call log entry marked NEW is reviewed, the number of missed calls decreases by one. If  there  are  too  many  missed  calls  and  you  don’t want  to review  them one by one, but still want to keep them in the call log, press and hold  OFF/CLEAR for  four  seconds  when the  handset  is  idle.  All  the entries  in  the  caller  ID  log  will  be  considered  old (have been reviewed), and the missed calls counter is reset to 0.NOTE: The number shown by your caller ID will be in the format sent by the telephone company. The telephone company usually delivers ten-digit tele-phone numbers (area code plus telephone number). If the incoming telephone number does not exactly match a number in your directory, the name will appear as delivered by the telephone company. For example if the telephone company includes the area code and the directory number does not, the name will appear with the area code.CHRISTINE SMITH10:08AM                   02/14908-555-0100HANDSET 110:08AM                   02/144 MISSED CALLS
27Caller ID operationTo review the call logThe call log review displays the caller ID in reverse chronological  order,  with  the  latest  one  (the  one with the highest number) first. When the phone is not in use, press  CID to display information about the most recent caller. To review your call logPress  CID  to  scroll  backward  (display  older  calls) or DIR   to scroll forward (display newer calls). The highest call number is the most recent call received.Each  caller  ID  entry  in  the  call  log  will  be  desig-nated NEW until you have reviewed the call. After a call has been reviewed, it will disappear.To return a callPress PHONE/FLASH  or  SPEAKER   to  call  the number currently displayed.Dialing optionsCaller  ID  numbers  may  appear  with  an area  code that may not be required for local calls. If the number displayed is not in the correct format, you can change how it is dialed. Press # repeat-edly to see dialing options. With each button press, a new option will be displayed. Press PHONE/FLASH or  SPEAKER to  dial  when  the  number  appears  in the proper format for your area.Example:CID ..................... Number displayed as 908-555-0100#twice .............. Number changes to 555-0100 (drops 1 + area code) PHONE/FLASH or  SPEAKER...........Dials 555-0100Other optionsPress MENU/SELECT at any caller ID screen to see options (dial or program; see pages 27-29).When any caller ID screen is displayed, press PHONE/FLASH or  SPEAKER , or press MENU/SELECT then  CID and  MENU/SELECT  to  dial  the  number exactly as it appears on the screen. 1. CID2. DIR 3.   PHONE/FLASHTo dial this numberNOTE: Consecutive incom-ing calls originating from the same telephone number are identified by an asterisk at the top right corner of the screen and will be counted as one call in the caller ID log.1. CID1. CID2.   PHONE/FLASH-OR-2. #3.   PHONE/FLASHPAT JOHNSON10:08AM                   02/14908-555-010003CHRIS WILLIAMS10:08AM                    02/14908-555-123402PHONE ON    00:109085555678PAT JOHNSON10:08AM                   02/14908-555-010003PHONE ON    00:109085550100PAT JOHNSON10:08AM                   02/14908-555-010003PAT JOHNSON10:08AM                    02/14555-010003PHONE ON    00:109085550100
28Answering system operationDelete call log entriesTo delete a single call log entryPress  CID to display the first caller ID listing. Use the  CID or DIR   keys to find the entry you want to delete, then press CHAN/DELETE. When the entry is deleted, the next oldest record is displayed.To delete all call log entriesTo clear your call log completely, press and hold CHAN/DELETE while the phone is idle (not in use).  This will display a confirmation screen asking if you want to erase all entries in the caller ID log. If you select yes, the call log will be cleared and the screen will return to normal standby display, showing no missed calls.NOTE�: 1.   Each cordless handset has its own call log. When you delete one or all call log entries from one cordless handset, the information on all other cordless handsets will not be affected.2.   When there are already 30 entries in the CID Memory, the next incoming call will automatically cause the oldest entry to be deleted from the CID Memory of the handset.1. CID2. CID3. CHAN/DELETE-OR-1. CHAN/DELETE2. DIR 3. MENU/SELECTCall log clearedPAT JOHNSON10:08AM                   02/14908-555-010003CHRIS WILLIAMS10:08AM                   02/14908-555-123402MARK CLAYTON10:08AM                   02/14908-555-56780127 MISSED CALLS10:08AM                   02/14--1--ERASE ALL NO YESERASE ALL NO YES10:08AM                   02/14--1--
29Answering system operation2. MENU/SELECT 3. MENU/SELECT6. MENU/SELECTAdd entries to the directoryWhen any caller ID screen is displayed, follow the steps at left to enter it into your phone directory.Both the caller’s name and telephone number will be entered as they appear in the call log. At steps 3-4, you can make any changes to the name or number by using the  CID button to erase charac-ters, or using the dial pad to enter new ones (see pages 20-21 for instructions).When the number is stored, the screen returns to the call log display.  The entry copied to your phone directory remains in the call log until delet-ed.1. CIDEntry added to phone directoryEdit name as desired4. MENU/SELECTEdit number as desired5. MENU/SELECTPAT JOHNSON10:08AM                   02/14908-555-010003DIAL PROGRAM10:08AM                   02/14908-555-010003PAT JOHNSON10:08AM                   02/14908555010003PAT JOHNSON10:08AM                   02/149085550100_03DISTINCT RING? N10:08AM                   02/14908555010003PAT JOHNSON10:08AM                   02/14908-555-010003
30AppendixScreen icons, indicator lights & tonesScreen icons & alert tonesScreen iconsAn extension telephone is in use.The handset speakerphone is in use.The handset headset is in use.Microphone is muted.Ringer off.Battery charging (animated display).Low battery (flashing); place handset in telephone base or charger to recharge.Missed and un-reviewed calls.Handset alert tonesTwo short beepsDouble beep every 5 secondsTwo beepsConfirmation tone Command completed successfully.Out of range when on the line.Low battery warning.Press  CID or DIR  keys while the volume level is already at the highest or lowset.Indicator lightsSPEAKEROn when the speaker-phone is in use.CHARGE/IN USEOn when the cordless handset is properly posi-tioned to charge in the telephone base. On when the handset is in use, the answering system is answering an incoming call or you are registering a handset.Flashes while there is an incoming call is ring-ing, when another telephone is in use on the same line, or you are de-registering a handset from the telephone base.10:08AM                   02/146 MISSED CALLS02VOICEMAILFlashes when there is new voice-mail (requires voicemail service from your local telephone com-pany).
31AppendixHandset display screen messagesScreen display messagesCONNECTING . . .CONNECTING... The cordless handset is waiting for a dial tone.NEEDS RECHARGING Cordless handset battery is depleted. Place cordless handset in base or char-ger to charge the battery.BATTERY LOW Cordless handset battery is low. Place cordless handset in base or charger to charge the battery.SCANNING... Cordless handset is scanning for a clear channel to improve sound quality.** RINGING ** There is a call coming in.** PAGING ** The cordless handset locator has been activated (all cordless handsets beep to help you locate them).PHONE ON The cordless handset is in use.XX MISSED CALLS There are missed and un-reviewed calls in your call log.MICROPHONE ONMEMORY FULLSPEAKERMICROPHONE MUTEDRINGER OFFThe call switches from normal call to mute.You are saving to a full directory.The handset speakerphone is in use.The call switches from mute to normal call.The cordless handset ringer is turned off.
32AppendixTroubleshootingIf you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268.My telephone does not work at all.•  Make  sure  the  battery  pack  is  installed  and  charged  correctly  (see page 7). For optimum daily performance, return the cordless handset to the telephone base after use.•  Make  sure  the  power  adapter  is  securely  plugged  into  an  outlet  not controlled by a wall switch.•  Make sure the telephone line cord is plugged firmly into the telephone base and the modular wall jack.•  Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and base to synchronize.•  Charge the battery in the cordless handset for at least 16 hours.•  Remove and re-insert the battery. If that still does not work, it may be necessary to purchase a new battery pack.•  Disconnect  the  telephone  base  from the  modular  jack  and plug  in  a working  telephone.  If  this  telephone  does  not  work,  the  problem  is probably  in  the  wiring  or  the  local  service.  Call  the  local  telephone company.BATTERY LOW is displayed on screen•  Place the handset in the base for recharging.•  Remove  and  re-install the  battery  and  use  it  normally  until  fully  dis-charged,  then  recharge  the  handset  on  the  telephone  base  for  16 hours.•  If  the  above  measures  do  not  correct  the  problem,  the  battery  may need to be replaced.The bat-tery does not charge in the handset or the handset bat-tery does not accept charge•  Make sure the handset is placed in the telephone base correctly. The CHARGE light on the telephone base should be on.•  If the cordless handset is in the telephone base but the CHARGE light is not on, refer to “The CHARGE light is off” in this section.•  It  may  be  necessary  to  purchase  a  new  battery.  Please  refer  to  the batteries section of this user’s manual.•  The telephone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.
33AppendixThere is no dial tone.•  First, try all the above suggestions.•  Move the cordless handset closer to the telephone base. It might be out of range.•  The telephone line cord might be malfunctioning. Try installing a new telephone line cord.•  Disconnect the  base  unit  from  the  telephone  jack  and  connect  a different  telephone.  If  there  is  no  dial  tone  on  the  telephone  either, the problem is in your wiring or  local service. Contact your  local tel-ephone company.The telephone does not ring when there is an incoming call.•  Make sure the ringer is on (see page 12-13).•  Make sure the telephone line cord and power adapter are plugged in properly (see page 7).•  The cordless handset may be too far from the telephone base. Move it closer to the telephone base.•  There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them.•  If  the  other  telephones  in  your  home  are  having  the  same  problem, the  problem  is  in  the  wiring  or  local  service.  Contact  the  local  tel-ephone company (charges may apply).•  Other electronic products can cause interference to your cordless tel-ephone. Try installing your telephone as far away as possible from the following  electronic  devices:  wireless  routers,  radios,  radio  towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.•  Test a  working  telephone at  the  same  telephone jack.  If  another  tel-ephone hast he same problem, the problem is in the telephone jack. Contact your local telephone company (charges may apply).•  The telephone line cord might be malfunctioning. Try installing a new telephone line cord.•  Re-install the battery pack and place the cordless handset in the tel-ephone base.•  Wait for the cordless handset to synchronize with the telephone base. To be safe, allow up to one minute for this to take place.TroubleshootingThe CHARGE light is off•  Clean  the  metallic  charging  contacts  on  the  cordless  handsets  and telephone base each month using a pencil eraser or a dry non-abra-sive fabric.•  Make sure the power adapter and telephone line cords are plugged in correctly and securely.•  Unplug  the  power  adapter.  Wait  for  15  seconds  before  plugging  it back  in.  Allow  up  to  one  minute  for  the  cordless  handset  and  tel-ephone base to reset.•  The telephone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.
34AppendixTroubleshootingThere is noise or interference during a tel-ephone conver-sation.•  The  handset  may  be  out  of  range.  Move  it  closer  to  the  telephone base.I cannot dial out. •  First, try all the above suggestions.•  Make sure there is a dial tone before dialing. It is normal if the cord-less handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.•  Make sure the telephone is set to the correct dial mode (pulse dial or tone  dial)  for  the  service  in  your  area. Refer  to  the  handset  settings section of this user’s manual (page 18) to set the dial mode.•  If  the  other  telephones  in  your  home  are  having  the  same  problem, the  problem  is  in  the  wiring  or  local  service.  Contact  your  local  tel-ephone company (charges may apply).•  Eliminate  any  background  noise.  Noise  from  a  television,  radio,  or other appliances may cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try muting the cord-less  handset  before  dialing,  or  dialing  from  another  room  in  your home with less background noise.  My phone rings but when I try to answer the call the handset screen shows CONNECTING…•  The cordless handset may be too far from the telephone base. Move closer to the telephone base and try to answer the call.•  Appliances  or  other  cordless  telephones  plugged  into  the  same  cir-cuit  as  the  telephone  base  can  cause  interference.  Try  moving  the appliance or telephone base to another outlet.•  Other electronic products can cause interference to your cordless tel-ephone. Try installing your telephone as far away as possible from the following  electronic  devices:  wireless  routers,  radios,  radio  towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, wireless routers, and other cordless telephones.•  Microwave ovens operate on the same frequency as your telephone. It  is  normal  to  experience  static  on  your  telephone  while  the  micro-wave oven is operating. Do not install this telephone in the same out-let or near a microwave oven.•  If  your  telephone  is  plugged  in  with  a  modem  or  a  surge  protector, plug the  telephone  (or modem/surge  protector) into  a  different loca-tion.  If  this  solves  the  problem,  re-locate  your  telephone  or  modem farther apart from each other, or use a different surge protector.  •  The  layout  of  your  home  or  office  might  be  limiting  the  operating range. Trying moving the base to another location, preferably a higher location for better reception.My calls fade out or cut in and out when I am using the cordless hand-set.
35AppendixTroubleshootingI hear other calls when using the telephone.•    Disconnect the telephone base from the telephone jack. Plug in a dif-ferent telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.•  If the  unit  is  not  responding  normally,  trying  putting  the  cordless handset in the  telephone base or  the  charger. If it  does not seem  to respond, try the following (in the order listed):1.  Disconnect the power to the telephone base.2.  Disconnect the battery on the cordless handset.3.  Wait a few minutes before connecting power to the telephone base.4.  Re-install  the  battery  pack  and  place  the  cordless  handset  into  the telephone base or charger.5.  Wait for the cordless handset to synchronize its connection with the telephone  base.  To  be  safe,  allow  up  to  one  minute  for  this  to  take place.Common cure for electronic equipmentMy caller ID features are not working prop-erly.•  Caller ID is a subscription service. You must subscribe to this service from your  local  telephone  company  for  this  feature to  work  on  your telephone.•  The caller may not be calling from an area which supports caller ID.•  Both you and the  caller’s telephone companies  must use equipment which are compatible with caller ID service.•  If you subscribe to DSL service, install a noise filter to the telephone line between the base unit and the telephone line jack. Contact your DSL service provider for filter information.•  Disconnect  the  telephone  base  from the  modular  jack  and  plug  in  a corded telephone.  If  calls  are still  not  clear,  the  problem  is  probably in  the  wiring  or  local  service.  Contact  your  local  service  company (charges may apply).•  Select channels 4 through 10 for your router (refer to the user’s manu-al of your router for more information).•  If the other telephones in your home are having the same problem, the problem is in the wiring or  local service. Contact  the local telephone company (charges may apply).•  Do  you  have  DSL  service?  If  yes,  you  need  to  have  a  DSL  filter installed at every telephone jack that has a telephone connected to it. Contact your DSL service provider for filter informationThe system does not receive caller ID or the system does not display caller ID during call waiting•  Make sure you subscribe to Caller ID with Call Waiting features serv-ices provided by the local telephone company. •  The caller may not be calling from an area which supports caller ID.•  Both you  and the caller’s telephone companies must use equipment which are compatible with caller ID service.•  If you subscribe to DSL service, install a noise filter to the telephone line between the base unit and the telephone line jack. Contact your DSL service provider for filter information.
36AppendixImportant safety instructionsThis  symbol  is  to  alert  you  to  important  operating  or  servicing  instructions  that  may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.Safety information•  Read and understand all instructions in the user’s manual. Observe all markings on the product.•  Avoid  using  a  telephone during  a  thunderstorm. There  may be  a  slight chance of electric shock from lightning.•  Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area where gas  is  leaking.  If  this product is  a  cordless model,  make  sure the  base  is also away from the area.•  Do not use this product near water, or when you are wet. For example,  do not  use  it  in  a  wet  basement or shower, or  next to a  swimming  pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.•  Install  this  product in  a  protected location where  no  one  can  trip  over any line or power cords. Protect cords from damage or abrasion.•  If this product does not operate normally, read Troubleshooting in this user’s manual. If you cannot solve the problem, or if the product is dam-aged, refer to the limited warranty. Do not open this product except as may be directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.•  If  this  product  has  user-replaceable  batteries, replace  batteries  only as  described  in  your  user’s  manual.  Do  not  burn  or  puncture  batteries — they contain caustic chemicals.•  If  this  product  has  a  three-prong  (grounding) plug  or  a  polarized  plug with one wide prong, it may not fit in non-polarized outlets. Do not defeat the  purpose  of  these  plugs.  If  they  do  not  fit  in  your  outlet,  the  outlet should be replaced by an electrician.•  This power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet. CAUTION: Use only the power adapter provided with this product. To obtain a replacement, call 1 (800) 222–3111. In Canada, call 1 (866) 288-4268.
37AppendixImportant safety instructionsEspecially about cordless telephones•  Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the base and the handset by radio waves, so there is a possibility that your cordless phone conversations  could  be  intercepted  by  radio  receiving  equipment  within range of  the  cordless  handset.  For this  reason, you should not  think  of cordless  phone  conversations  as  being  as  private  as  those  on  corded phones.•  Electrical  power:  The  base  unit  of  this  cordless  telephone  must  be  con-nected  to  a  working  electrical  outlet.  The  electrical  outlet  should  not  be controlled  by  a  wall  switch.  Calls  cannot  be  made  from  the  handset  if the base unit is unplugged or switched off, or if the electrical power is interrupted.•  Potential TV interference: Some  cordless  telephones  operate  at  frequen-cies that may cause interference to TVs and VCRs. To minimize or prevent such  interference,  do  not  place  the  base  unit  of  the  cordless  telephone near or  on top  of a  TV or VCR. If interference is  experienced, moving the cordless  telephone farther away  from  the  TV  or  VCR will  often  reduce or eliminate the interference. •  Rechargeable  batteries:  This  product  contains  either  nickel-cadmium or  nickel-metal  hydride  rechargeable  batteries.  Exercise  care  in  handling batteries in  order  not  to  short  the  battery  with  conducting material  such as rings,  bracelets, and  keys. The  battery or  conductor  may  overheat and cause harm. Observe proper polarity between the battery and the battery charger.•  Nickel-cadmium rechargeable batteries: Must be recycled or disposed of properly. Do not dispose of in household garbage. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.The RBRC™ Seal means that the manufacturer is voluntarily participating in an indus-try program to collect and recycle nickel-cadmium rechargeable batteries when taken out  of  service  within  the  United  States.  These  batteries  may  be  taken  to  a  participating  local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8 BATTERY for loca-tions accepting spent nickel-cadmium Batteries. •  Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
38AppendixImportant safety instructionsPrecautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a  multidisciplinary  evaluation  of  the  interference  between  portable  wireless telephones  and  implanted  cardiac  pacemakers.  Supported  by  the  U.S.  Food and Drug Administration, WTR had recommended to physicians that:Pacemaker patients• Should keep wireless phones at least six inches from the pacemaker.• Should NOT place wireless phones directly over the pacemaker, such as in a breast pocket, when it is turned ON.• Should use the wireless phone at the ear opposite the pacemaker.WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless phones.Especially about telephones answering systemsTwo-way recording: This unit does not  sound warning  beeps to  let the  other party know that the call is being recorded. To ensure that you are in compli-ance  with  any  federal  or  state  regulations  regarding  recording  a  telephone call, you should start the recording process and then inform the other party that you are recording the call.SAVE THESE INSTRUCTIONS
39AppendixFCC Part 68 and ACTAThis  equipment  complies  with  Part  68  of  the  FCC  rules  and  with  technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA).  The label  on the  back or  bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This iden-tifier must be provided to your local telephone company upon request.The plug and jack used to connect this equipment to premises wiring and the telephone network  must  comply with  applicable  Part 68  rules  and  technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular  jack  that  is  also  compliant.  An  RJ11  jack  should  normally  be  used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may  connect  to  your telephone line  and  still  have  them  ring  when  you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company.This equipment may not be used with Party Lines. If you have specially wired alarm  dialing  equipment  connected  to  your  telephone  line,  ensure  the  con-nection of this equipment does not disable your alarm equipment. If you have questions  about  what  will  disable  alarm  equipment,  consult  your  telephone company or a qualified installer.If this  equipment  is  malfunctioning,  it  must  be  unplugged  from  the  modular jack  until  the problem has  been corrected.  Repairs  to  this  telephone  equip-ment  can  only  be  made  by  the  manufacturer  or  its  authorized  agents.  For repair procedures, follow the instructions outlined under the Limited Warranty.If  this  equipment  is  causing  harm  to  the  telephone  network,  the  telephone company may temporarily discontinue your telephone service. The telephone company  is  required  to  notify  you  before  interrupting  service.  If  advance notice  is  not  practical,  you  will  be notified  as  soon  as possible.  You  will  be given  the  opportunity  to  correct  the  problem  and  the  telephone  company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The tel-ephone company is required to notify you if such changes are planned.
40AppendixFCC Part 68 and ACTAIf this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emer-gency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:•  Remain on the line and briefly explain the reason for the call before hang-ing up.•  Perform  such  activities  in  off-peak  hours,  such  as  early  morning  or  late evening.
41AppendixFCC Part 15This equipment has been tested and found to comply with the requirements for  a  Class  B  digital  device  under  Part  15  of  the  Federal  Communications Commission (FCC) rules.  These  requirements  are  intended  to  provide  reasonable  protection  against harmful  interference  in  a  residential  installation.  This  equipment  generates, uses  and  can  radiate  radio  frequency  energy  and,  if  not  installed  and  used in accordance with the instructions, may cause harmful interference to radio communications.  However,  there  is  no  guarantee  that  interference  will  not occur in a particular installation. If this equipment does cause harmful interference to radio or television recep-tion, which can be determined by turning the equipment off  and on, the user is encouraged to try to correct the interference by one or more of the follow-ing measures:•  Reorient or relocate the receiving antenna.•  Increase the separation between the equipment and receiver.•  Connect  the  equipment  into  an  outlet  on  a  circuit  different  from  that  to which the receiver is connected.•  Consult the dealer or an experienced radio/TV technician for help.Changes  or  modifications  to  this  equipment  not  expressly  approved  by  the party  responsible  for  compliance  could  void  the  user’s  authority  to  operate the equipment.To ensure safety of users, the FCC has established criteria for the amount of radio  frequency  energy  that  can  be  safely absorbed  by  a user  or  bystander according to the intended usage of the product. This product has been tested and  found to comply  with  the  FCC criteria. The  handset  may be  safely held against  the  ear  of  the  user.  The  base  unit  shall  be  installed  and  used  such that parts  of  the  user’s  body other than  the  hands  are maintained  at  a dis-tance of approximately 20 cm (8 inches) or more. If you choose to use a clip-ping device, please make sure to only use the supplied AT&T belt clip.
42AppendixLimited  warrantyThe AT&T brands are used under license. Any repair, replacement or warranty service, and all questions about this product should be directed to: Advanced American  Telephones,  1  (800)  222-3111  or  www.telephones.att.com.  In Canada, call 1 (866) 288-4268.1. What does this limited warranty cover?  The  manufacturer  of  this  AT&T-branded  product,  Advanced  American Telephones  (“AAT”),  warrants  to  the  holder  of  a  valid  proof  of  purchase (“CONSUMER” or “YOU”) that  the product and all  accessories provided by AAT  in  the  sales  package  (“PRODUCT”)  are  free  from  material  defects  in material  and  workmanship,  pursuant  to  the  following  terms  and  condi-tions, when installed and used normally and in accordance with operation instructions. This limited warranty extends only to the consumer for prod-ucts purchased and used in the United States of America.2. What will AAT do if the product is not free from material defects in mate-rials  and  workmanship  during  the  limited  warranty  period  (“MATERIALLY DEFECTIVE PRODUCT”)?  During the limited warranty period, AAT’s authorized service representative will repair or  replace, at AAT’s option, without charge, a  materially defec-tive product. If  AAT repairs this product, AAT may use new  or refurbished replacement parts. If AAT chooses to replace this product, AAT may replace it with a new or refurbished product of the same or similar design. AAT will return repaired or replacement products to you in working condition.    AAT will  retain defective parts,  modules,  or equipment. Repair  or  replace-ment  of  product,  at  AAT’s  option,  is  your  exclusive  remedy.  You  should expect the repair or replacement to take approximately 30 days.3. How long is the limited warranty period?  The limited warranty period for the product extends for ONE (1) YEAR from the date of purchase.    If  AAT repairs  or  replaces a  materially  defective  product  under  the terms of  this  limited  warranty,  this  limited  warranty  also  applies  to  repaired  or replacement products for a period of either (a) 90 days from the date the repaired or replacement product is shipped to you or (b) the time remain-ing on the original one-year limited warranty, whichever is longer.
43AppendixLimited  warranty4. What is not covered by this limited warranty?  This limited warranty does not cover:•  product that  has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or•  product that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of AAT; or•  product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or•  product to the extent that  the problem is caused  by use with non-AAT accessories; or•  product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illeg-ible; or•  product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or•  product returned without valid proof of purchase (see 6 below); or•  charges  for  installation  or setup,  adjustment  of customer  controls, and installation or repair of systems outside the unit.5. How do you get warranty service?  To  obtain  warranty  service in the  United States of America, call  1-800-222-3111 (In Canada, please dial 1-866-288-4268) for instructions regarding where to return the product. Before calling for service, please check the user’s manu-al. A check of the product controls and features may save you a service call.  Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of product(s) to the service location. AAT will return repaired or replaced product under this limited warranty to you, trans-portation, delivery or handling charges prepaid. AAT assumes no risk for dam-age or loss of the product in transit.  If the product failure is not covered by this limited warranty, or proof of pur-chase does not meet the terms of this limited warranty, AAT will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.
44AppendixLimited  warranty6. What must you return with the product to get warranty service?  You must:a  return the entire original package and contents including the product to the  AAT  service  location along  with a  description  of  the  malfunction  or difficulty;b  include  “valid  proof  of  purchase”  (sales  receipt)  identifying  the  product purchased (product model) and  the date  of purchase or  receipt (keep a copy for your records); andc  provide your name, complete and correct mailing address, and telephone number.  7. Other limitations  This  warranty  is  the  complete  and  exclusive  agreement  between  you  and AAT.  It  supersedes  all  other  written  or  oral  communications  related  to this  product.  AAT  provides  no  other  warranties  for  this  product.  The  war-ranty exclusively describes all of AAT’s responsibilities regarding the product.  There are no other express warranties. No one is authorized to make modifi-cations to this limited warranty and you should not rely on any such modifi-cation.    State Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.     Limitations:  Implied  warranties,  including  those  of  fitness  for  a  particular  purpose  and merchantability  (an  unwritten  warranty  that  the  product  is  fit  for  ordinary use) are limited to one year from date of purchase.    Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.    In  no  event  shall  AAT  be  liable  for  any  indirect,  special,  incidental,  conse-quential, or similar damages (including, but not limited to lost profits or rev-enue, inability to use the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product.    Some states do not allow the exclusion or limitation of incidental or conse-quential damages, so the above limitation or exclusion may not apply to you.  Please retain your receipt as your proof of purchase.
45AppendixTechnical specificationsRF frequency band (handset to telephone base)5863.8 MHz — 5872.5 MHzRF frequency band (telephone base to handset)912.75 MHz — 917.10 MHzChannels 30Operating temperature 32°F — 122°F0°C — 50°CTelephone base voltage(AC voltage, 60Hz)104 — 129VrmsTelephone base voltage(AC adapter output)AC 9V @250mA9V @250mA @250mAHandset voltage DC 3.1 — 4.3V 400mAh3.1 — 4.3V 400mAhRechargeable battery 3.6V 400mAhModulation FM
46AppendixAAC adapter, 6Alert tones, 30Answering calls, 14BBattery charging, 7Battery installation, 7Battery low, 7Belt clip, 10CCall waiting, 17Caller ID, 24  add entries to phone directory, 29  delete entries, 28  dial entries, 27Channel, 17DDelete call log entries, 28Delete redial entries, 15Dialing,   directory dialing, 23  from a CID record, 27  mode, 11 Directory, 18  dial number, 23  edit entries, 23  make an entry, 23  search, 22DSL filter, 6EElapsed time, 14FFlash (switchhook flash), 17HHands-free use, 14Handset locator, 16Headset, 10IIncoming call log, 25Incoming calls, answering, 14Indicator lights, 30LLast number redial, 15MMaking calls, 14Menus, 2Missed calls, 26Mute, 17NNames,  enter into directory, 20  search for, 22QQuick reference guide, 2-3RReceiving calls, 14Recharging, 7Redial, 15Ring silencing, 15Ring sing sound, 12Ringer volume, 13SScreen display messages, 31Search for names, 22Speakerphone, 14TTechnical specifications, 45Temporary tone dialing, 17Troubleshooting, 32VVolume control, 17Index
www.telephones.att.com91-001XXX-010-000Copyright © 2007 Advanced American Telephones. All rights reserved.AT&T and the Globe symbol are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones. Printed in China. Issue 1 AT&T 11/06.

Navigation menu