VTech Telecommunications 80-6101-00 Cordless Telephone System with BT Enabled Base User Manual Pages from pages 48 last

VTech Telecommunications Ltd Cordless Telephone System with BT Enabled Base Pages from pages 48 last

Part E

64Base call log & redialReviewing your call logHow caller ID works If you subscribe to caller ID service, informa-tion about each caller will be displayed after the first or second ring.You can review the call log to find out who has called, return the call by pressing HOMEor CELLULAR, or copy the caller’s name and number into your directory.The call log can store up to 50 entries. Calls are displayed in chronological order (the earli-est unreviewed call first). When the log is full, the earliest reviewed entry is automatically deleted to make room for new incoming call information.If you answer a call before the information appears on the screen, the caller ID will not be saved in the call log.Reviewing your call log• Press the CID softkey on the telephone base to enter the call log.• Use or to scroll through the list. The latest call is displayed first. Returning a call• Press the CID softkey to enter the call log.• Use or to scroll through the list until the desired entry is displayed.• Press HOME to call the number currently displayed (see page 51).Caroline908-266-479412/6 5:38AMNOTE: Names of call-ers are displayed only if the information is provided by your local telephone com-pany. If the telephone num-ber of the caller matches an entry in the directory of that handset, the name shown on screen will match the name in the directory. (Example: If "Christine Smith" calls, her name will appear as "Chris" if this is how you entered it.)
65Base call log & redialReviewing your call logSaving an entry• Press the CID softkey once to enter the call log.•Use or to scroll through the list until the desired entry is displayed.• Press the OPITIONS softkey to bring out the Call Log OPTIONS.• When the screen shows Save to Di-rectory, press the SELECT softkey to save that number in the directory.• A confirmation tone will sound and the screen will show Entry saved to Direc-tory.Deleting an entry• Press the CID softkey once to enter the call log.• Press or to scroll through the list until the desired entry is displayed.• Press the DELETE softkey to bring out the Delete Options. Press Delete Entry.• Press or to confirm the deletion. • Press the SELECT softkey to confirm dele-tion. • A confirmation tone will sound after that entry is deleted.Deleting all entries• Press or to highlight Delete All Entries.• Press the SELECT softkey to confirm deletion. • The screen will ask whether you want to delete all calls.• Press the YES softkey to confirm deletion, or press the NO softkey to keep all call log entries.Call Log OPTIONSSave to DirCall Log OPTIONSDial NumberCall Log OPTIONSDelete EntryCall Log OPTIONSDelete ALL EntriesNOTES: All entries canAll entries can also be deleted using the Delete Options shown when the DELETEsoftkey is pressed while review-ing the call log. When in idle mode, press the CID softkey to activate the call log. Press DELETE key to bring up the DELETE OPTIONS. Press twice to highlight Delete.Press the SELECT softkey and the screen will display Delete All Calls. Press the YES softkey if you wish to delete all calls. Press the NO softkey if you wish to keep all message.
66Base call log & redialDialing a call log entryWhen any caller ID screen is displayed, press HOME or CELLULAR to dial the exact num-ber on the screen.Dialing optionsCaller ID numbers may appear with an area code which may not be required for local calls. If the number displayed is not in the correct format, change it by pressing the # key on and off to view different options.Caroline908-266-479412/6 5:38AM
67Base call log & redialReviewing your redial logAbout the redial memory You can review the redial log to see the last 10 numbers recently dialed, redial or save the number into your directory.When there are already 20 entries in the redi-al memory, the earliest entry is automatically deleted to make room for the new one if the redial log is full. Each time you make a call, the earliest entry is automatically deleted to make room for the latest one. Reviewing your redial log• Press the REDIAL softkey to enter the re-dial log. The latest dialed call is displayed first. • Use the or to scroll through the list.Dialing a number from the redial log• Press the REDIAL softkey to enter the redial log. The earlist unreviewed call is displayed first. • Use the or to scroll through the list until the desired entry is shown.• Press HOME or CELLULAR to directly redial the displayed number.Saving an entry• Press the REDIAL softkey to enter the redial log. • Use the or to scroll through the list until the desired entry is highlihgted.• Press the SAVE softkey to confirm.• When the screen prompts you to enter the name for that entry, enter the caller’s name using the table on page 36. • Press the DONE softkey to confirm the name. A confirmation tone will sound and the screen will show Entry saved to Direc-tory. REDIAL OPTIONSSave to Dir REDIAL OPTIONSDial NumberREDIAL 266-4794
68Base call log & redialReviewing your redial logDeleting an entry• Press the REDIAL softkey to enter the redial log. • Use the or to scroll through the list until the entry to be deleted is highlighted.• Press the DELETE softkey to reach the De-lete Options screen. • When Delete Entry is highlighted, press the SELECT softkey.• A confirmation tone will sound after that entry is deleted.Deleting all entries• Press the REDIAL softkey to enter the redial log. • Press to highlight Delete All En-tries, then press the softkey DELETE. • When Delete All Entries is high-lighted, press the SELECT softkey.• When Delete all Redial num-bers? appears on screen, press the Yessoftkey.Redial list deleted will appear on the screen of the telephone base and a confirmation tone will sound. REDIAL OPTIONSDelete Entry REDIAL OPTIONSDelete ALL Entries
Answering system operationAnnouncementThe announcement is the message callers hear when calls are answered by the answering system.• From the idle screen, press the MENU softkey to enter the Main Menu.•Press twice to highlight Answering System and press the SELECT softkey to bring out the Answering System menu.• Press once to highlight Announcementand press the SELECT softkey to confirm.Reviewing current announcementWhen the Announcement menu is dis-played on the screen with Review Annc.highlighted, press the SELECT softkey to listen to the current announcement.The telephone is preset with an announcement which answers calls with “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with your own recording.Recording your announcement• When the Announcement menu is dis-played on the screen, press once to highlight Record Annc. and press the SELECTsoftkey to confirm.• As soon as the screen shows Record after tone, the tone will sound. Speak facing the MIC at the bottom front of the telephone base from about nine inches away.• The announcement is limited to a maximum of 90 seconds in duration.• The screen will show Recording Annc... Press STOP to end recording.When finished recording, press the STOP soft-key.Message windowNumber of Missed Calls (or, during playback, mes-sage number currently playing).69
70Answering system operationANSWERING SYSTEMNumber of RingsSetting answering system• Announcement recorded will be displayed on the screen and the recorded announcement is played back and saved as the current outgoing announcement.Deleting your announcement• When the Announcement menu is displayed on the screen, press twice to highlight De-lete Annc. and press the SELECT softkey to confirm.• A confirmation tone will sound and the screen will show Annc. Deleted. Default Annc. Activated.Message playbackThe PLAY/STOP light on the telephone base will be flashing and the screen on the telephone base also displays the total number of new messages (memos and incoming messages). On the handset, the status light at the top left corner will also be flashing and the handset screen will show New Message and the new message icon will also be flashing alternately with the current time.Press PLAY/STOP on the telephone base to listen to the recorded messages. The system an-nounces the number of new messages and begins playback. You can also access the new messages with the handset:• Press MENU/SELECT to enter the main menu.• Press twice to reach Messages and press MENU/SELECT to enter the Messagesscreen.The Messages screen will show the number of New Messages and Old Messages(including all memos and incoming messages).Answer Callafter 4 ringsAnswer Callusing Toll SaverANSWERING SYSTEMMsg Alert ToneMSG ALERT TONEOff
71Answering system operationSetting answering system• Press the PLAY softkey to play the mes-sages. If there are new messages waiting, you will hear only the new messages in chronological order, with the earliest unreviewed one first. If there are no new messages, the system will play back all messages in chronological order.AnnouncementsWhen playback begins, you will hear the total number of messages. You will hear the date and time when the message was received be-fore it is played.Options during playback• Press VOLUME on the telephone base to adjust the speaker volume or on the handset to adjust the volume of the speaker or the listening volume of the handset.• Press SKIP to skip to the next message.• Press REPEAT to repeat the message cur-rently playing. Press twice to listen to the previous message.• Press DELETE to delete the current message. The system will advance to the next mes-sage.• Press PLAY/STOP to stop playback.ANSWERING SYSTEMRemote CodeREMOTE CODE5000Press to delete current message playing. When idle, press to bring up menu to delete all messages.Press to play or stop playing messages.Press to repeat message or press twice to play back previous messages.Press to skip to next message.
72Answering system operationSetting answering systemNOTES:1. Messages deleted cannot be retrieved again.Messages deleted cannot be retrieved again.2. Even though a message has been deleted, the CID recordEven though a message has been deleted, the CID record for the call will indicate that a message was left.Deleting all messagesTo delete all messages, press DELETE when the telephone is idle (not during a call, or dur-ing message playback). You will be prompted to delete all messages. Press the YES softkey to confirm or the NO softkey to exit.NOTES:1. This operation deletes only the old messages.2. Unreviewed messages will not be deleted.Recording and playing memos Memos are your own recorded messages used as a reminder to yourself or for others in the household using the same answering system. They are saved, played back and deleted ex-actly like incoming messages.Recording a memo You can record a memo up to four minutes. • From the idle screen, press the MENU softkey to enter the Main Menu.• Press twice to highlight Answering System and press the SELECT softkey to confirm.• Press twice to highlight Record Memo and press the SELECT softkey to confirm.ANSWERING SYSTEMCall ScreeningCALL SCREENINGOn
73Answering system operationAnnouncements• The screen will show Record memo after tone and a confirmation tone will sound.• After the record start tone, the screen will show Recording Memo... Press STOP to end recording.• Speak facing the MIC at the bottom front of the telephone base from about nine inches away.• Memos can only be recorded for a maximum of four minutes. • When finished recording, press the STOP soft-key. A confirmation tone will sound and the screen will show Memo recorded.Playing back a memoThe PLAY/STOP light on the telephone base will be flashing and the screen on the tele-phone base also displays the total number of new messages (memos and incoming messages). On the handset, the status light at the top left corner will also be flashing and the handset screen will show New Message and the new message icon will also be flashing alternately with the current time.Press PLAY/STOP on the telephone base to listen to messages and memos. (Please see previous page for other options.)Number of ringsThis feature allows you to select how many times the telephone rings before the system answers. You can choose from two, four or six rings, or toll saver. With toll saver active, the system answers after two rings when there are new messages, and after four rings when there are no new messages.• Press the MENU softkey on the telephone base to bring out the Main Menu on the screen.• Press twice to highlight Answering System and press the SELECT softkey to confirm.Elapsed recording time (in seconds).Press to stop recording.ANNOUNCEMENTRecordRecord after tonePress STOP toend recordingAnnouncementRecordedAnnouncementplaybackANNOUNCEMENTDeleteNOTE: If your own recorded announcement is deleted, the fac-tory preset announcement will be used.
74Answering system operation1.“You have [xx] new messages.”Number of messages waiting (or, during playback, message number currently playing).2.Message playback ends. Press /PLAY/STOPto begin or end message playback.(Play/Stop)(Play/Stop)Message playback• Once in the Answering System menu, press three times to highlight Number of Rings and press the SELECT softkey to confirm.• When the Number of Rings menu is on the screen, the current selection is marked with aon the left side of the screen. Press or to scroll through the list of options and highlight the desired choice.• Press the SET softkey. A confirmation tone will sound and the screen will show Choice saved.Call screeningThis feature allows you to listen to the caller’s mes-sages while they are being recorded. If you wish to take the call, press HOME/FLASH or SPEAKER on the handset, or HOME on the telephone base when the caller is leaving the message.• Press the MENU softkey on the telephone base to bring out the Main Menu on the screen.• Press twice to highlight Answering System and press the SELECT softkey to confirm.• Once in the Answering System menu, press four times to highlight Call Screeningand press the SELECT softkey to confirm.• When the Call Screening menu is on the screen, the current selection is marked with a on the left side of the screen. Press or to highlight the desired choice.• Press the SET softkey. A confirmation tone will sound and the screen will show Choice saved.Remote code A four-digit security code is required to access your answering system from any touch tone telephone. This code is set as 5000 when this telephone left the factory. The system will wait up to 10 seconds for each digit entry.To change this code, NOTES:1. Messages deleted cannot beMessages deleted cannot be retrieved again. Unreviewed messages will not be deleted.2. Even though a messageEven though a message has been deleted, the CID record for the call will indi-cate that a message was left.3. The answering system auto-matically disconnects the line after seven consecutive sec-onds of silence unless either the handset or the base goes off hook.
75Answering system operationRecording and playing memos• Press the MENU softkey on the telephone base to bring out the Main Menu on the screen.• Press twice to highlight Answering System and press the SELECT softkey to confirm.• Once in the Answering System menu, press five times to highlight Remote Code and press the SELECT softkey to confirm.• When the Remote Code menu is on the screen, the current remote code is shown. Press or to change the number, or press the corresponding number on the dial pad to enter the desired number. Then press or to move to the next digit to the left or to the right and continue inputting the next number.• Press the SET softkey. A confirmation tone will sound and the screen will show Choice saved.Recording a memoYou can record a memo up to four minutes. The elapsed time (in seconds) is shown in the message window when recording. • Press the MENU softkey on the telephone base to bring out the Main Menu on the screen.• Press twice to highlight Answering System and press the SELECT softkey to confirm.• Once in the Answering Systemmenu, press twice to highlight Record Memo.• Press the SELECT softkey when you are ready to record. The screen will show Record Memo after tone, and a tone will sound.• Speak facing the MIC at the bottom front of the telephone base from about nine inches away.1. MEMOElapsed recording time (in seconds).Press to stop recording.3.2. Speak into microphone.Microphone(Play/Stop)Press STOP to end recordingRecord memo after toneMemorecorded
76Answering system operationRecording and playing memos• Then the screen will show Recording Memo...Press STOP to end recording.• Press the STOP softkey when finished re-cording.• The PLAY/STOP light on the telephone base will flash and the number of New Messages on the screen will have increased by one.• On the handset the status indicator light at the top left corner of the handset will flash. The message icon will flash alternately with the current time on the screen. The words New Message will also be dis-played across the screen.• A confirmation tone will sound and the screen will show Memo recorded.
77Answering system operationMessage window displaysMessage alert toneThis function programs the answering system to beep every 10 seconds to alert you of new messages. The beep will stop when all new messages have been reviewed.• Press the MENU softkey on the telephone base to bring out the Main Menu on the screen.• Press twice to highlight Answering System and press the SELECT softkey to confirm.• Once in the Answering System menu, press once to highlight Msg Alert Tone and press the SELECT softkey to con-firm.• When the Msg Alert Tone menu is on the screen, the current selection is highlighted and marked with a on the left side of the screen. Press or highlight the desired choice.• Press the SET softkey. A confirmation tone will sound and the screen will show Choice saved.Message window
78AppendixDisplay screen status iconsHandset status iconsBase status iconsSpare battery charging.Ringer off (Flashing).When the speakerphone or a Bluetooth handset is in use.Battery power level; animated display when charging.Ringer off (Flashing).NEW MessageThere are unreviewed messages and or memos.New messages in Answering System. 4:17PMREDIAL CALLER IDHANDSET 1AT&T 1/1 12:00AMA Bluetooth device is activated.On when a Bluetooth handset is connected to the telephone base.On when the speakerphone of the telephone base or when the home line is used by another handset. Flashes slowly when there is a call on hold. Flashes quicky when there is an incomg call.
79AppendixConfirmation tone Handset registration or programming command successfully completed.Out of Range tone The handset is out of range. Move it closer to the base.Beeeeeeeeep Error tone (current operation has been unsuccessful; try again).Alert tones and indicator lightsBeep-Beep-Beep(3 quick beeps)Handset battery is low. Place handset in telephone base or charger to charge the battery.Alert tonesIndicator lightsSPEAKEROn when speaker-phone is in use.ANSWER ON/OFFOn when answering system is activated and ready to receive calls.Beep(beeps every 10 sec-onds on telephone base)There are new messages in the answering system (only applies if the Message Alert Tone feature is turned on).VOICEMAILFlashes when there are new messages which have not been reviewed.CHARGEOn when the handset is charg-ing at the tele-phone base.IN USEOn when either the handset or the telephone base, or both are on line (Flashes when call is on hold).STATUS LIGHTBlinks when there is a new voicemail, a new message in the answering system, or a call is on hold.
80AppendixAdding new handsetsYour telephone can accommodate up to twelve handsets. You can add new handsets (AT&T model EP562, purchased separately) anytime. Up to three handsets can be on a call at the same time.The handset provided with your telephone sys-tem is automatically registered as Handset 1. Additional handsets will be assigned in numeri-cal order (2, 3, 4, etc.) when they are regis-tered.Before using a separately purchased handset, it must be registered with the telelphone base. Put the new handset on the telephone base. Press the MENU softkey, followed by once to reach the Register Handset screen. Press the SELECT softkey to confirm.Registering Handset will be shown on the screen of the telephone base. This pro-cess may take up to 90 seconds.When the handset is successfully registered to the telephone base, the telephone base will generate a confirmation tone. The newly registered handset will be assigned the lowest extension telephone number which has not previously been assigned to another system handset (2-8).The newly registered handset will sound a con-firmation tone.Register handset:Press MENU in the base. Find 'Register Handset' in the main menu. Press SELECT. 12:00AMNOTE: The maximum number of handsets for use at any time is three, and the possible combinations include:•Three handsets and the base on an external call.•Two handsets and the base on an external call, and one handset accessing the answering system.•One handset and the base are on an external call, and two handsets are on intercom.Not Registered 12:00AMRegisteringHandset
81AppendixReplacing a handsetRe-registering a handsetYou can re-register handsets after de-registering them from the telephone base, or you can re-register them to a new telephone base if you have replaced your telephone base for any reason.• Make sure your handset battery is properly installed and charged.• The screen on the handset will initially show Not Registered.• Put the handset in the telephone base.• Press the MENU softkey, followed by once to reach the Register Handset screen. Press the SELECT softkey to confirm.•Registering Handset will be shown on the screen of the telephone base. This process may take up to 90 seconds.NOTE: The new handset will be assigned the next available handset number. A maximum of twelve handsets can be registered to each telephone base.
82AppendixCAUTION:To Reduce Riskof Fire, Use Only Supplied Batteryor Battery 103Charging spare battery packOptional spare battery (AT&T model 103 Part number, purchased sepa-rately) can be kept charged in the telephone base for quick replacement when the handset battery is depleted.• To insert the spare battery, slide the latch to the left on the side of the telephone base to open the spare battery compartment.• Insert the battery pack according to the instruction provided. • Push the compartment back inside the telephone base until it clicks securely.In the event of a power failure, the charged battery pack in the tele-phone base will allow you to make and receive calls from the handset for up to three hours.A spare battery requires at least 20 hours to reach full charge.Slide latch to the right to open the spare battery compartment on the side of the telephone base.Insert spare bat-tery, then push the compartment back inside the telephone base until it clicks securely.Caution: Use only supplied rechargeable battery or replacement battery (Model 103 Part number).
83AppendixTroubleshootingIf you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222–3111; in Canada, call 1 (866) 288-4268.My telephone does not work at all.• Make sure the battery pack is installed and charged correctly (see page 8). For optimum daily performance, return the cordless handset to the telephone base after use.• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.• Make sure the telephone line cord is plugged firmly into the telephone base and the modular wall jack.• Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and base to reset.• Remove and re-insert the battery pack. If that still does not work, it may be necessary to purchase a new battery pack.Low Battery is displayed on screen.• Place the handset in the base or charger for recharging.• Remove and re-install the battery pack and use it normally until fully discharged, then recharge the handset on the base or charger for 16 hours.• If the above measures do not correct the problem, the battery pack may need to be replaced.The battery does not charge in the handset or the handset battery does not accept charge.• Make sure the handset is placed in the charger correctly. The CHARGElight on the charger should be on.• Remove the battery from the handset and install it in the spare battery compartment on the side of the telephone base and let it charge for 16 hours. Then re-install the charged battery pack into the handset.• If the cordless handset is in the charger or in the telephone base but the CHARGE light is not on, refer to The charge light is off in the section below.• It may be necessary to purchase a new battery. Please refer to the bat-tery section of this user’s manual.• The telephone might be malfunctioning. Please refer to the warranty section of this user’s manual for further instruction.The CHARGE light is off.• Clean the charging contacts on the cordless handset(s) and telephone base each month using a pencil eraser or a dry non-abrasive fabric.
84AppendixThe telephone does not ring when there is an incoming call.• Make sure the ringer is on. (See page 12 for handset and page 19 for telephone base).• Make sure the telephone line cord and power adapter are plugged in properly (see page 7).• The cordless handset may be too far from the telephone base. Move it closer to the telephone base.• There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them.• If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply).• Other electronic products can cause interference to your cordless tele-phone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room moni-tors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.• Test a working telephone at the telephone jack. If another telephone has the same problem, the problem is in the telephone jack. Contact your local telephone company (charges may apply).• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.• Re-install the battery pack and place the cordless handset in the tele-phone base.• Wait for the cordless handset to synchronize with the telephone base. To be safe, allow up to one minute for this to take place.• First, try all the above suggestions.• Move the cordless handset closer to the telephone base. It might be out of range.• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.• Disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on the telephone either, the problem is in your wiring or local service. Contact your local telephone company.There is no dial tone.Troubleshooting• Make sure the power adapter and telephone line cords are plugged in correctly and securely.• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the cordless handset and telephone base to reset.• The telephone might be malfunctioning. Please refer to the warranty section of this user’s manual for further instruction.
85AppendixThere is noise or interference dur-ing a telephone conversation.My calls fade out or cut in and out when I am using the cordless handset.• The handset may be out of range. Move it closer to the telephone base.• Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appli-ances or telephone base to another outlet.• Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.• Microwave ovens operate on the same frequency as your telephone. It is normal to experience static on your telephone while the microwave oven is operating. Do not install this telephone in the same outlet or near a microwave oven.• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different loca-tion. If this solves the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector. • The layout of your home or office might be limiting the operating range. Trying moving the base to another location, preferably a higher location for better reception.• Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charg-es may apply).• Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack that has a telephone connected to it. Contact your DSL service provider for filter information.TroubleshootingI cannot dial out.• Make sure there is a dial tone before dialing. It is normal if the cord-less handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.• If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply).• Eliminate any background noise. Noise from a television, radio, or other appliances may cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise.
86AppendixI hear noise in the cordless handset, and none of the keys or buttons work.• Make sure the telephone line cord is plugged in securely.I hear other calls when using the tele-phone.• Disconnect the telephone base from the telephone jack. Plug in a dif-ferent telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.My Caller ID features are not working properly.• Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone.• The caller may not be calling from an area which supports Caller ID.• Both you and the caller’s telephone companies must use equipment which are compatible with Caller ID service.• If you subscribe to DSL service, install a noise filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter information.The system does not receive Caller ID or the sys-tem does not display Caller ID during Call Waiting.• Make sure you subscribe to Caller ID with Call Waiting features services provided by the local telephone company. • The caller may not be calling from an area which supports Caller ID.• Both you and the caller’s telephone companies must use equipment which are compatible with Caller ID service.• If you subscribe to DSL service, install a noise filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter information.The answering system does not answer after the cor-rect number of rings.• Make sure the answering system is on. When the answering system is on, the red light on the ANSWER ON/OFF key should be lit.• If Toll Saver is activated, the number of rings changes to two when there are new messages waiting (see page 55).• If the memory is full or if the answering system is off, the system will answer after ten rings.• In some cases, the answering system may be affected by the ringing system used by the local telephone company.Troubleshooting
87AppendixTroubleshootingThe messages on the system are very diffi-cult to hear.• Press /VOLUME on the side of the handset or on the telephone base to increase the speaker volume.• Make sure your Remote Access Code is correct (see page 56).• Make sure you are calling from a touch tone telephone. When dialing a number, you should hear tones. If you hear clicks, then it is not a touch tone telephone and cannot activate the answering system.• The answering system may not detect the Remote Access Code when your announcement is playing. Wait until the announcement is over before entering the code.• There may be interference on the telephone line you are using. Press the dial pad keys firmly when dialing.The answering system does not respond to remote com-mands.The announce-ment message is not clear.• When recording the announcement, make sure you speak in a normal tone of voice about nine inches from the telephone base.• Make sure there is no background noise (television, music, traffic, etc.) when recording.The answering system does not record mes-sage.• Make sure the answering system is on.• Make sure the memory of the answering system is not full.The messages on the answer-ing system are incomplete.• If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes.• If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.• If the memory on the system becomes full during a message, the sys-tem stops recording and disconnects the call.• If the caller’s voice is very soft, the system may stop recording and dis-connect the call.
88AppendixCommon cure for electronic equipment.• If the telephone is not responding normally, try putting the cordless handset in the telephone base or the charger. If it does not seem to respond, try the following (in the order listed):• Disconnect the power to the telephone base.• Disconnect the battery on the cordless handset and the spare battery in the telephone base.• Wait a few minutes before connecting power to the telephone base.• Re-install the battery pack and place the cordless handset into the telephone base or charger.• Wait for the cordless handset to synchronize its connection with the telephone base. To be safe, allow up to one minute for this to take place.Troubleshooting
89AppendixImportant safety informationThis symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.Safety Information•Read and understand all instructions in the user’s manual. Observe all markings on the product.•Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.•Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area where gas is leaking. If this product is a cordless model, make sure the telephone base is also away from the area.•Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.•Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.•If this product does not operate normally, read Troubleshooting on pages 69-74 of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the limited warranty on pages 81-83. Do not open this product except as may be directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to haz-ardous voltages or other risks.•Replace batteries only as described in your user’s manual. Do not burn or puncture batteries — they contain caustic chemicals.•This power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.Caution: Use only the power adapter provided with this product. To obtain a replacement, call 1 (800) 222-3111.
90AppendixImportant safety informationEspecially about cordless telephones•Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.•Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted.•Potential TV interference: Some cordless telephones operate at frequen-cies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless tele-phone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference. •Rechargeable batteries: This product contains either nickel-cadmium or nickel-metal hydride rechargeable batteries. Exercise care in handling bat-teries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.•Nickel-cadmium rechargeable batteries: Must be recycled or disposed of properly. Do not dispose of them in household garbage. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-cadmium rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1-800-8-BATTERY for locations accepting spent nickel-cadmium batteries.
91AppendixImportant safety informationPrecautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:PACEMAKER PATIENTS• Should keep wireless telephones at least six inches from the pace-maker.• Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.• Should use the wireless telephone at the ear opposite the pace-maker.WTR’s evaluation did not identify any risk to bystanders with pacemak-ers from other persons using wireless telephones.Especially about telephones answering systemsTwo-way recording: This unit does not sound warning beeps to let the other party know that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding record-ing a telephone call, you should start the recording process and then inform the other party that you are recording the conversation.SAVE THESE INSTRUCTIONS
92AppendixFCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This iden-tifier must be provided to your local telephone company upon request.The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.If this equipment is malfunctioning, it must be unplugged from the modu-lar jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the limited warranty.If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
93AppendixFCC Part 68 and ACTAIf this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these loca-tions. If you do store or test emergency numbers, please:• Remain on the line and briefly explain the reason for the call before hang-ing up.• Perform such activities in off-peak hours, such as early morning or late evening.
94AppendixFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential instal-lation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular instal-lation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied AT&T belt clip.
95AppendixLimited warrantyThe AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America call 1(800) 222-3111 or visit www.telephones.att.com; In Canada, call 1 (866) 288-4268.1. What does this limited warranty cover?The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada.2. What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)?During the limited warranty period, the manufacturer’s authorized service representative will repair or replace at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manu-facturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer will return repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.3. How long is the limited warranty period?The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materi-ally defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer.
96AppendixLimited warranty4. What is not covered by this limited warranty?This limited warranty does not cover:• PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or• PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufac-turer; or• PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or• PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illeg-ible; or• PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or• PRODUCT returned without valid proof of purchase (see item 6 below); or• Charges for installation or setup, adjustment of customer controls, and instal-lation or repair of systems outside the unit.5. How do you get warranty service?To obtain warranty service in the United States of America, call 1 (800) 222-3111; in Canada, please dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual - a check of the PRODUCT controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for deliv-ery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you, transportation, delivery or handling charges prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.
97AppendixLimited warranty6. What must you return with the PRODUCT to get warranty service?You must:a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or dif-ficulty; andb. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; andc. Provide your name, complete and correct mailing address, and telephone number.7. Other limitationsThis warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modi-fications to this limited warranty and you should not rely on any such mod-ification.State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or prov-ince to province.Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inabil-ity to use the PRODUCT or other associated equipment, the cost of substi-tute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclu-sion may not apply to you.Please retain your original sales receipt as proof of purchase.
98AppendixAAC adapter, 7Access code, 56, 62 Alert tones, 64Answering calls, 23, 25Answering system, 54announcement, 58, 59delete messages, 59feature options, 54handset access, 54outgoing announcement, 58memos, 60message window, 61play messages, 59record announcement, 58remote access, 62remote access code, 56, 62Antenna, 80, 82BBattery charging, 8, 68Battery installation, 8, 68Belt clip, 10CCall logs, 42, 49Caller ID, 6, 41, 49add entries to phone directory, 43, 50delete entries, 43, 50dial entries, 43, 49Call screening, 57CID, 6, 41, 49Conference calls, 27DDate/time, setting, 19Delete call log entries, 43, 50Delete redial entries, 46, 53De-registering handsets, 66Dialing,manual dialing, 23, 25phonebook dialing, 32, 38Display screen, 63Distinctive ringer, 12-13, 31Directory,base directory, 35handset directory, 29dial number, 32, 38edit entries, 33, 39name search, 32, 38new entries, 30, 36EElapsed time, 58, 60Ending calls, 23, 25Error tones, 29, 35FFlash (switchhook flash), 27HHands-free use, 23Headphone, 10Hold, 24, 26IIncoming call log, 42, 49Incoming calls, answering, 23, 25Incoming messages, 59Indicator lights, 64Intercom, 28LLast number redial, 25Low battery, 8MMaking calls, 23, 25Memos, 60Menus, 3Message alert, 55Messages, 59Microphone, 23, 26Mute, 23, 26Index
99AppendixNNames,enter into phonebook, 30, 36search for, 32, 38New handsets, adding, 65Number of rings, setting, 55 OOn/off button, answering system, 54Operating range, 6Outgoing announcement, 58Out of range, 6, 64PPictures, handset, 11Playback (messages), 14, 59QQuick reference guide, 2-4RReceiving calls, 23, 25Recharging, 8, 68Redial, 45, 52Repeat, message playback, 59Re-registering handsets, 67Return calls, 43, 49Ringer silencing, 27Ringer melody options, 12, 20SSearch for names, 32, 38Security codes, 56, 62Skip, message, 59Sounds & alerts, 64Spare batteries, 68Speakerphone, 23TTechnical specifications, 86Time, setting, 19Timers,recording announcement, 58recording memo, 60Toll saver (number of rings), 55Tones,alert tones, 64keypad tones, 13message alert tones, 55Troubleshooting, 69-74VVoicemail, 17, 21Volume controls,handset ringer, 12base ringer, 19listening, 27Index
100AppendixTechnical specificationsOperating Temperature0 deg C to +50 deg C(+32 deg F - +122 deg F)Telephone baseInput voltage120V AC 60HzTelephone baseOutput voltage9V DC 600mAHandset Battery 3.6V 600mAh(NiMH)Cordless SystemOperating frequency5.725GHz to 5.850 GHzBluetooth SystemOperating frequency2.400 GHz to 2.4835 GHzTelephone operating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the handset(s) and tel-ephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset(s), the weather, the lay-out, and the construction of your home or office.
Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone.If you misplace this card, just clip and save the card below.Remote access wallet cardFold here.Cut along dotted line.Action Remote commandSaves all messages..................... ..................................................hang upPlays all messages....................... .............................................1Plays new messages only......................................................2Deletes all messages................................................................3Announces next set of menucommands................................ ................................................5Records new announcement................................................ 7Turn answering system on or off............................................................................................0Action Playback commandDeletes the message currently playing and announces Message deleted ............................ 3Repeats the message currently playing ......................4Pauses the message currently playing and announces Message paused. If message is paused, it will resume playback.. 5Skips to the next message................................................. 6Stops message playback and announces For help, press 5 ................................................#Call your phone number, then enter your 4-digit access code (preset to 5000).5.8 GHz cordless speakerphone/answering system EP5632Copyright © 2007 Advanced American Telephones. All rights reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China.
Copyright © 2007 Advanced American Telephones. All rights reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 1 AT&T 01/07.91-001102-010-100www.telephones.att.com

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