VTech Telecommunications 80-6948-00 1.9 GHz CORDLESS PHONE - BASE User Manual CL82X09 manual 111708

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Document ID	1052682
Application ID	MHZhsrhTNvAt8BVjce4klQ==
Document Description	USERS MANUAL 4
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Document Type	User Manual
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Date Submitted	2009-01-07 00:00:00
Date Available	2009-01-08 00:00:00
Creation Date	2008-12-23 09:43:34
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Document Lastmod	2008-12-24 12:26:10
Document Title	CL82X09 manual 111708.book
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Document Author:	VTT07858

Telephone operation
Making, answering, and ending calls
Making a call
To make a call:
• Press
PHONE/FLASH or
telephone number.
Elapsed time
SPEAKER, then enter the
QIPOF!!!1;11;41
The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
NOTE: Pressing
PHONE/FLASH to access services from your local telephone service
provider does not affect the elapsed time.
On-hook dialing (predialing)
1. Enter the telephone number. Press MUTE/DELETE or
make corrections when entering the phone number.
2. Press
PHONE/FLASH or
OFF/CLEAR
to
SPEAKER to dial.
Answering a call
To answer a call:
• Press
PHONE/FLASH or
SPEAKER.
-OR• Press any dial pad key (0-9, * or #).
Temporary ringer silencing
Press
OFF/CLEAR or MUTE/DELETE while the telephone is ringing to
silence the ringer temporarily on that handset only. This turns off the ringer
without disconnecting the call. The next incoming call rings normally at the
preset volume.
NOTE: Each handset rings when there is an incoming call unless the ringer volume is
turned off on that handset.
Ending a call
Press
OFF/CLEAR or return the handset to the telephone base or charger.
Auto off
A call ends automatically when you put the handset in the telephone base or
charger.
20
Telephone operation
Handset operation
Speakerphone
During a call, press
SPEAKER to switch between hands-free speakerphone
Elapsed time
and normal handset use. Press
OFF/CLEAR to hang up.
NOTE: If you use the speakerphone during LOW BATTERY mode,
except the
SPEAKER button, the backlight on the handset
screen and dial pad is off.
TQFBLFS!!!1;11;41!!
Last number redial
To view the five most recently dialed numbers:
• To display the most recently called number (up to 30 digits), press
REDIAL/PAUSE.
• To view up to five recently called numbers, press TCID,
DIRS, or REDIAL/PAUSE repeatedly.
SFEJBM
999.994.3556
The handset beeps twice at the beginning and at the end
of the list.
Press
OFF/CLEAR to exit.
To redial a number:
• To dial the displayed number, press
PHONE/FLASH or
SPEAKER.
-OR• You can call the most recently called number by pressing
PHONE/FLASH or
SPEAKER, then pressing REDIAL/PAUSE.
While reviewing the redial memory, press MUTE/DELETE to delete the
displayed number.
21
Telephone operation
Options while on calls
Volume control
While on a call, press VOLUME-/TCID to decrease or press VOLUME+/
DIRS to increase the listening volume.
VOLUME/TCID or
VOLUME/DIRS
NOTES:
1. Handset and speakerphone volume settings are independent.
2. When the volume reaches the minimum or maximum setting,
you hear two beeps.
Call waiting
If you subscribe to call waiting service with your local telephone service
provider, you hear a beep if someone calls while you are already on a call.
PHONE/FLASH to put your current call on hold and take the new
Press
call. Press
PHONE/FLASH at any time to switch back and forth between
calls.
Mute
Use the mute function to turn off the microphone. You can hear the caller,
but the caller does not hear you.
To mute a call:
• Press MUTE/DELETE. When mute is on, the handset screen
shows MUTED for a few seconds and the MUTE icon
appears until you turn off mute.
To un-mute a call:
• Press MUTE/DELETE again. When mute is off,
MICROPHONE ON appears temporarily on the handset
screen.
DELETE/MUTE
QIPOF!!!1;11;41
NVUFE
MUTE
22
Telephone operation
Options while on calls
Chain dialing
Use this feature to initiate a dialing sequence from the numbers in the
directory, caller ID history, or redial memory while you are on a call.
Chain dialing can be useful if you wish to access other numbers (such as bank
account information or access codes) from the directory, caller ID history, or
redial list.
To access the directory while on a call:
1. Press MENU/SELECT.
2. Press TCID or DIRS to scroll to >DIRECTORY, then press MENU/SELECT.
3. Press TCID or DIRS to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
To access the caller ID history (call log) while on a call:
1. Press MENU/SELECT.
2. Press TCID or DIRS to scroll to >CALL LOG, then press MENU/SELECT.
3. Press TCID or DIRS to scroll to the desired number.
4. Press MENU/SELECT to dial the number shown.
To access the last number redial while on a call:
Press REDIAL/PAUSE to show and dial the most recently dialed number. If
you press REDIAL/PAUSE again within two seconds, the system does not dial
the number.
NOTES:
1. You cannot edit a directory entry while on a call. For more details about the
directory, see page 28.
2. You cannot copy a caller ID entry into the directory while on a call. For more details
about the caller ID history, see page 33.
3. If you press REDIAL/PAUSE while on a call, you can only view the most recent call,
and you cannot erase the entry. For more details about the redial memory, see page
21.
4. Press and hold
call.
OFF/CLEAR to exit redial, directory or caller ID history when on a
23
Multiple handset use
Multiple handset use
Handset locator
The handset locator feature is useful if you misplace any
handset.
To start the paging tone:
• Press
HANDSET LOCATOR at the telephone base to
start the paging tone on all handsets for 60 seconds.
NOTE: If you press
OFF/CLEAR or MUTE/DELETE on a handset,
the ringer of the handset is off, but the page tone does not stop.
To stop the paging tone:
• Press
PHONE/FLASH,
SPEAKER, or any dial pad
key (0-9, *, or #) on the handset(s),
++QBHJOH++
–OR–
• Press
HANDSET LOCATOR on the telephone base.
NOTE: The handset ringer volume also determines the volume of the paging tone. If the
handset ringer volume level is set to off, that handset is silent for all calls and paging
(page 10).
Join a call in progress (not available on model CL82109)
You can conference with another system handset while on a call. If a handset
is already on a call and you would like to join the call, press
SPEAKER on another system handset.
PHONE/FLASH or
Press
OFF/CLEAR or place the handset in the telephone base or charger
to end the call. The call does not terminate until all handsets hang up.
NOTE: You can only use two system handsets at the same time on an outside call.
24
Multiple handset use
Intercom
Use the intercom feature for conversations between handsets. This feature is
not available for model CL82109 unless you have purchased additional
handsets (CL80109).
You can buy additional expansion handsets (model AT&T CL80109) for this
telephone base. You can register up to 12 handsets to the telephone base.
The first nine handsets that you register are named Handsets 1-9. Use the
handset number to initiate intercom and transfer calls.
Although the names for handsets 10-12 appears in their displays as 10-12,
when you intercom or transfer to one of them, you must use *0 for Handset
10, *1 for handset 11, and *2 for Handset 12.
1. Press INT on your handset when not in use.
• If you have a two-handset system, your handset
screen shows CALLING OTHER HANDSET.
• If you have more than two handsets, your screen
shows INTERCOM TO: Use the dialing keys to
select the other handset. Your handset screen
shows CALLING HANDSET X.
DBMMJOH
PUIFS!IBOETFU
PUIFS!IBOETFU
JT!DBMMJOH
The other handset rings and its screen shows either OTHER
HANDSET IS CALLING or HANDSET X IS CALLING.
2. To answer the intercom call, press
PHONE/FLASH,
INT, or any dial pad keys (0-9, #, *) on the other handset.
Both handsets now show INTERCOM.
JOUFSDPN
3. To end an intercom call, press INT,
OFF/CLEAR, or
place the handset back in the telephone base or charger.
NOTES:
1. Before the intercom call is answered, you can cancel the intercom call by pressing
OFF/CLEAR or INT on the calling handset.
2. If the called handset is not answered within 100 seconds, or if it is in the directory
or call log mode, or is out of range, the calling handset shows the message
UNABLE TO CALL TRY AGAIN.
3. Pressing
OFF/CLEAR or MUTE/DELETE temporarily silences the intercom ringer.
4. You can use a maximum of four handsets at a time. When you use two handsets on
an intercom call, others can use two other system handsets for an outside call.
25
Multiple handset use
Intercom
Answer an incoming call during an intercom call
If you receive an incoming outside call during an intercom call, there is an
alert tone.
• To answer the call, press
automatically.
PHONE/FLASH. The intercom call ends
• To end the intercom call without canceling the incoming call, press
OFF/CLEAR.
26
Multiple handset use
Call transfer using intercom
1. During a call, press INT. The outside call is put on hold.
• If you have a two-handset system, your handset
screen shows CALLING OTHER HANDSET. The
other handset rings and its screen shows OTHER
HANDSET IS CALLING.
• If you have more than two handsets, your screen
shows TRANSFER TO: Use the dialing keys to
select the other handset. Your screen then shows
CALLING HANDSET X. The other handset rings and
its screen shows HANDSET X IS CALLING.
2. To answer the call on the other handset, press
PHONE/FLASH, INT, or any dial pad keys (0-9, #, *).
The outside call is still on hold and both handsets now
show INTERCOM. You can now have a private
conversation between the system handsets.
USBOTGFS!UP;
DBMMJOH
IBOETFU!Y
IBOETFU!Y
JT!DBMMJOH
JOUFSDPN
NOTES:
1. Before the intercom call is answered, you can cancel the transfer and return to the
PHONE/FLASH, or INT on your handset.
external call by pressing
OFF/CLEAR,
2. If the other handset does not answer the intercom call within 100 seconds, or if the
other handset is in the directory or call log mode, or is out of range, the calling
handset shows UNABLE TO CALL TRY AGAIN on its screen and automatically
returns to the external call.
3. From this intercom call, you have the following options:
• You can let the other handset join you on the outside call in a threeway conversation. Press and hold INT on your handset.
• You can transfer the call. Press
OFF/CLEAR, or
place your handset back in the telephone base or
charger. Your screen shows CALL TRANSFERED.
The other handset automatically connects to the
outside call.
DBMM!USBOTGFSFE
• You can alternate between the outside call (OUTSIDE CALL appears
on the screen) and the intercom call (INTERCOM appears on the
screen). Press INT on your handset to alternate.
• The other person can end the intercom call by pressing
OFF/CLEAR, or by placing the other handset back in the
telephone base or charger. The outside call continues with the
original system handset.
27
Directory
About the directory
Shared directory
The directory is in the telephone base and is common for
all handsets. Changes made to the directory from any
handset apply to all.
SPCFSU!CSPXO
999.994.3556
NOTE: Only one handset can review the directory at a time. If
another handset tries to enter the directory, the screen shows
NOT AVAILABLE AT THIS TIME.
Capacity
The directory can store up to 50 entries, with a maximum of 15 alphanumeric
characters (including spaces) for names and 30 digits for telephone numbers.
A convenient search feature can help you find and dial numbers quickly (page
31).
If there are already 50 entries, the screen shows LIST FULL. You cannot store
a new number until you delete one.
Exiting the directory
Press
OFF/CLEAR to cancel an operation, back up to the previous menu,
OFF/CLEAR to return to the idle
or exit the menu display. Press and hold
mode.
If you pause for too long while creating or reviewing an entry, the procedure
times out and you have to begin again.
28
Directory
Create directory entries
To create a new directory entry
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press TCID or DIRS to scroll to >DIRECTORY, then
press MENU/SELECT.
> EJSFDUPSZ
DBMM!MPH
3. Press TCID or DIRS to highlight STORE.
4. Press MENU/SELECT.
5. Enter the telephone number when prompted.
• Use the dial pad to enter up to 30 digits.
> SFWJFX
TUPSF
– Press TCID or DIRS to move the cursor to the
left or right.
– Press MUTE/DELETE to erase digits.
– Press and hold MUTE/DELETE to erase all digits.
> TUPSF
SFWJFX
– Press and hold REDIAL/PAUSE to enter a threesecond dialing pause.
-OR-
FOUFS!OVNCFS
• Copy a number from the redial list by pressing
REDIAL/PAUSE then press TCID or DIRS, or
pressing REDIAL/PAUSE repeatedly to locate the
number to copy. Press MENU/SELECT to copy the
number.
999.994.3556`
6. Press MENU/SELECT to save the number in the display.
The display shows ALREADY SAVED if the number is already in the directory.
You cannot save the same number twice.
NOTE: Each line can hold 11 digits, so if you enter a number longer than 11 digits, the
top line shows the entire number.
29
Directory
Create directory entries
7. Enter the name when prompted.
• Use the dial pad to enter a name (up to 15
characters). Each time you press a key, a character
on that key appears. Additional key presses
produce other characters on that key. See the
chart below.
FOUFS!OBNF
Spcfsu!Cspxo`
– Press TCID or DIRS to move the cursor to the
left or right.
– Press MUTE/DELETE to erase characters.
– Press and hold MUTE/DELETE to erase all characters.
NOTE: The first letter of every word is a capital letter. The remaining letters in a word
start as lower case letters as in the chart below.
Dial
Key
space
Characters by number of key presses
‘
8. Press MENU/SELECT to store your new directory entry.
The name and the telephone number appear. To change
them later, see page 32.
30
SPCFSU!CSPXO
999.994.3556
Directory
Review directory
To review directory entries
1. Press DIRS when in idle mode to show the first entry in the directory.
DIRECTORY EMPTY appears if there are no directory entries.
-ORYou can also show the first entry in the directory by pressing
MENU/SELECT when in idle mode, then press TCID or DIRS to scroll to
>DIRECTORY, then press MENU/SELECT twice.
2. Press TCID or DIRS to browse through the directory. Entries appear
alphabetically by the first letter in the name.
NOTE: If the telephone number in the directory exceeds 15 digits, <* appears in front of
the telephone number. Press * to move towards the end of the telephone number or
press # to move towards the beginning of the telephone number.
Search directory
To search by name
1. Press DIRS in idle mode to show the first listing in the directory.
DIRECTORY EMPTY appears if there are no directory entries.
2. When a name entry appears, press the dial pad keys (2-9) to start a name
search.
The directory shows the first name beginning with the first letter
associated with the dial pad key if there is an entry in the directory
beginning with that letter.
3. To see other names starting with the letters on the same dial pad key,
keep pressing the key. The names appear in alphabetical order.
For example, if you have the names Jennifer, Jessie, Kevin and Linda in your
directory:
• If you press 5 (JKL) once, you see Jennifer.
• If you press 5 (JKL) twice, you see Jessie.
• If you press 5 (JKL) three times, you see Kevin.
• If you press 5 (JKL) four times, you see Linda.
• If you press 5 (JKL) five times, you see Jennifer again.
NOTES:
1. If there is no name matching the first letter of the key you press, the directory
shows a name matching the following letters of the key.
2. If you press a key (2-9) and no name starts with the letters on that key, the directory
shows the entry matching the next letter in the directory.
31
Directory
To dial, delete or edit entries
To dial, delete or edit a directory entry (name and number), the entry must be
on the handset. Use the directory review or search (page 31) to show an
entry.
Display dial
To dial a displayed number from the directory, press
SPEAKER.
PHONE/FLASH or
To delete an entry
When a directory entry appears, press MUTE/DELETE to delete the displayed
entry from the directory. You cannot retrieve a deleted entry.
To edit an entry
When a directory entry appears:
1. Press MENU/SELECT to modify the entry. You need to EDIT NUMBER.
• Press the dial pad keys to add digits.
• Press MUTE/DELETE to erase digits.
• Press TCID or DIRS to move the cursor to the
left or right.
Boesfx
999.5:1.3116
• Press and hold REDIAL/PAUSE to add a threesecond pause, if desired.
• Copy a number from the redial list by pressing
REDIAL/PAUSE. Then press TCID or DIRS or press
REDIAL/PAUSE repeatedly to locate the number to
copy. Press MENU/SELECT to copy the selected
number.
2. Press MENU/SELECT. You need to EDIT NAME.
• Press the dial pad keys to add characters (page
30).
FEJU!OVNCFS
999.994.3556
FEJU!OBNF
Boez`
• Press MUTE/DELETE to erase characters.
• Press TCID or DIRS to move the cursor to the
left or right.
3. Press MENU/SELECT to confirm.
32
Boez
999.994.3556
Caller ID
About caller ID
This product supports caller ID services that most local
telephone service companies provide. Depending on your
service subscription, you might see the caller’s number, or
the caller’s name and number from the telephone
company after the first or second ring. Caller ID allows
you to see the name, number, date, and time of calls.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and
telephone number of the caller before answering the
telephone, even while on another call.
DISJTUJOF!TNJUI
999.833.8813
NEW
21;12
BN
:036
It might be necessary to change your telephone service
to use this feature. Contact your telephone company if:
• You have both caller ID and call waiting, but as
separate services (you might need to combine these
services).
• You have only caller ID service, or only call waiting
service.
• You don't subscribe to caller ID or call waiting services.
There are fees for caller ID services. In addition, services
may not be available in all areas.
This product can provide information only if both you and the caller are in
areas offering caller ID service and if both telephone companies use
compatible equipment. The time and date are from the telephone company
along with the call information.
Caller ID information might not be available for every incoming call. Callers
may intentionally block their names and/or telephone numbers. To view call
log entries with numbers between 16 and 23 digits, you must save the entry
to the directory (see page 37).
NOTE: You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to caller ID or combined caller ID with call
waiting service.
33
Caller ID
Caller ID history
How the caller ID history (call log) works
The telephone stores caller ID information about the
last 50 incoming calls in the telephone base. Entries
are stored in reverse chronological order. The phone
deletes the oldest entry when the log is full to make room
for new calls. This information is common to all handsets,
so changes made using any handset are reflected in all
other handsets. If you answer a call before the information
appears on the screen, it does not show in the caller ID
history.
DISJTUJOF!TNJUI
999.833.8813
NEW
21;12
Review the caller ID history to find out who called, to easily
return the call, or to copy the caller’s name and number into
your directory.
XX MISSED CALL(S) appears if there are new call log
entries (including missed and unreviewed calls). CALL LOG
EMPTY appears if there are no records in the call log.
NOTES:
1. Only one handset can review the caller ID history at a time. If
another handset tries to enter the directory or caller ID history,
it shows NOT AVAILABLE AT THIS TIME.
2. Each entry can have up to 24 digits for the phone number and
15 characters for the name.
Caller’s name
DISJTUJOF!TNJUI
999.833.8813
NEW
21;12
BN
Time of call
Caller’s number
Appears when there are missed
and unreviewed calls.
:036
Date of call
34
BN
:036
Caller ID
Caller ID operation
Memory match
If the incoming telephone number exactly matches a
telephone number in your directory, the name that
appears on the screen matches the corresponding
name in your directory.
For example, if Christine Smith calls, her name appears as
Chris if this is how you entered it into your directory.
NOTE: The number you see on your caller ID is in the format
from the phone company. The phone company usually delivers
ten-digit phone numbers (area code plus phone number). If the
telephone number of the caller does not exactly match a number
in your directory, the name appears the same from the phone
company. For example, if the phone company includes the area
code and the directory number does not, the name is the one
which the phone company sends.
DISJTUJOF!TNJUI
999.833.8813
NEW
21;12
BN
:036
Missed (new) calls indicator
When a handset is in idle mode and has unreviewed calls, its screen shows
XX MISSED CALLS.
All unreviewed entries are counted as missed calls. Each
time you review a call log entry with the icon NEW, the
number of missed calls decreases by one.
If you do not want to review the missed calls one by one,
but you still want to keep them in the caller ID history, you
can press and hold
OFF/CLEAR for four seconds when
the handset is idle. All the entries in the caller ID history
become old (have been reviewed), and the missed calls
counter shows 0.
35
IBOETFU!2
7!NJTTFE!DBMMT!
Spcfsu!Cspxo
999.994.3556
Caller ID
Caller ID history
To review the caller ID history
1. When a handset is in idle mode, press TCID to review
the caller ID history in reverse chronological order
starting with the most recent call.
IBOETFU!2
7!NJTTFE!DBMMT!
-ORYou can also review the caller ID history by pressing
MENU/SELECT, then press TCID or DIRS to scroll to
>CALL LOG, then press MENU/SELECT twice to REVIEW.
TCID
2. Press TCID or DIRS to scroll through the list as shown
on the right.
3. Press
OFF/CLEAR to exit the caller ID history.
You hear a double beep when the list reaches the
beginning or end of the call log.
Spcfsu!Cspxo
999.994.3556
Dibsmjf!Kpiotpo
911.333.4222
Make a call log entry ready to dial
Although the incoming call log entries have 10 digits (the area code plus the
seven-digit number), in some areas, you might need to dial only the seven
digits, 1 plus the seven digits, or 1 plus the area code
plus the seven digits. You can change and store the
994.3556
number of digits that you dial in the call log.
2.994.3556
While reviewing the call log, press # repeatedly to
show different dialing options for local and long
distance numbers before dialing or saving the
telephone number in the directory.
Press 1 repeatedly if you need to add or remove 1 in
front of the telephone number before dialing or saving
it in the directory.
999.994.3556
2.999.994.
994.3556
2.994.3556
999.994.3556
2.999.994.
When the number shows in the correct format for dialing, press
PHONE/FLASH or
SPEAKER to call the number.
36
Press #
Press
Caller ID
Caller ID history
Dial a call log entry
1. When in the call log, press TCID or DIRS to browse.
2. Press
PHONE/FLASH or
SPEAKER to dial the entry.
Delete entries
• Press MUTE/DELETE to delete the shown entry from the caller ID history.
• When an entry from the caller ID history is shown, press and hold
MUTE/DELETE to delete all entries from the caller ID history. When the
screen shows DELETE ALL CALLS? press MENU/SELECT to clear the caller
ID history of all entries, or press
OFF/CLEAR to exit and leave all
entries in the caller ID history intact.
Save a call log entry to the directory
1. When in the call log, press TCID or DIRS to browse.
2. Press MENU/SELECT to select an entry. The screen displays EDIT NUMBER.
3. Use the dialing keys to edit the number.
• Press MUTE/REMOVE to backspace and erase a digit.
• Press and hold MUTE/REMOVE to erase the entire entry.
• Press TCID or DIRS to move the cursor to the left or right.
• Press and hold REDIAL/PAUSE to insert a dialing pause (p appears).
• Copy a number from the redial list by pressing REDIAL/PAUSE and
then TCID, DIRS or REDIAL/PAUSE to select a number. Press
MENU/SELECT to copy the number.
4. Press MENU/SELECT to move to the name. The screen displays EDIT NAME.
• Use the dialing keys (page 30) to edit the name using the method
explained in step 3 above. Press # to insert a space.
5. Press MENU/SELECT when done and the handset shows SAVED.
• If the entry is already saved in the directory, the handset shows
ALREADY SAVED.
• If there is no caller ID information, the handset shows UNABLE TO
SAVE.
NOTES:
1. You might need to change how a caller ID number is dialed if the entry does not
appear in the correct format. Caller ID numbers might appear with an area code that
might not be necessary for local calls, or without a 1 that might be necessary for
long distance calls (page 36).
2. If neither the name nor number is available, UNABLE TO SAVE appears.
37
Caller ID
Reasons for missing caller ID information
There are also occasions when other information or no information shows for
various reasons:
On-screen
message
Reason
QSJWBUF!
OVNCFS
The caller prefers not to show the phone number.
QSJWBUF!
OBNF
The caller prefers not to show the name.
QSJWBUF!
DBMMFS
The caller prefers not to show the phone number and
name.
VOLOPXO!
OVNCFS
Your local telephone company cannot determine the caller's
number.
VOLOPXO!
OBNF
Your local telephone company cannot determine the caller's
name.
VOLOPXO!
DBMMFS
Your local telephone company cannot determine the caller's
name and telephone number. Calls from other countries may
also generate this message.
38
Answering system
About the answering system
Answering system and voicemail
Your telephone has both a digital answering system and voicemail indication.
Most telephone companies offer voicemail services (fees may apply). Your
telephone’s answering system and voicemail indication are independent
features. Each alerts you to new messages differently. For more information
on the voicemail indicators, see page 13. To listen to your voicemail, you
typically follow the instructions that your voicemail service provider provides.
To listen to messages on your digital answering system, press
PLAY/STOP button on the telephone base.
If you subscribe to caller ID/call waiting service through your telephone
service provider, you can use your telephone answering system and voicemail
together. Set your answering system to answer calls at least two rings earlier
than your voicemail is set to answer. For example, set your voicemail to
answer calls after six rings and set your answering system to answer after
four rings.
NOTE: Some voicemail providers may program the delay before answering calls in
seconds instead of rings; in this case, allow six seconds per ring when determining the
appropriate setting. By doing this, if you are on a call, or if the answering system is busy
recording a message and you receive another call, the second caller can leave a
voicemail message.
Message capacity
The answering system can record up to 99 messages, depending on the
length of each message. Individual messages can be up to four minutes, and
the maximum recording time is 14 minutes. The actual recording time
depends on individual message characteristics. Messages remain available for
replay until you delete them.
When there are new messages (including memos) on the answering system,
the number of messages stored flashes in the message counter.
If F is flashing in the message counter, the memory is full. You must delete
some messages before recording new ones.
Turn the answering system on or off at the telephone base
Unless you change it, the answering system is on and ready to record
messages. You can turn the answering system off, but if you do so, the
answering system does not answer calls and record incoming messages.
Press
ANSWER ON/OFF to turn the answering
system on or off. If the answering system is turned on, it
announces “Calls will be answered.” If the answering
system is turned off, it announces “Calls will not be
answered.”
39
Answering system
About the answering system
New message indication
The message window on the telephone base flashes and
shows on the handset when there are new answering
system messages.
If the new message alert tone is turned on, the telephone
base beeps every 10 seconds when there are unreviewed
messages.
IBOETFU!2
NOTE: If the answering system has less than five minutes of
recording time left, it announces the remaining time.
21;32BN
22024
Call screening at the telephone base
If the answering system is on and the telephone base volume is not off (set
to 1 or higher), you hear the announcement and the incoming message when
receiving a call. If you want the telephone base to be silent while recording
messages, make sure you set the telephone base volume to 0.
Call intercept
While screening a call, you can stop recording and speak to the caller by
SPEAKER on the handset.
pressing
PHONE/FLASH or
Base ringer
Press VOLUMEST on the telephone base to adjust the ringer volume when
the telephone is not in use.
You hear a sample of the ringer while adjusting the volume. The telephone
base announces, “Base ringer is off” when you set the volume to 0.
Temporarily turning off the message alert tone
Pressing any telephone base key (except
HANDSET LOCATOR)
temporarily silences the message alert tone.
If you press XDELETE when in idle mode, there is a voice prompt to direct
you to press XDELETE again to delete all old messages, and the message
alert tone is temporarily off.
The message alert tone is re-activated with the next incoming message.
40
Answering system
Message playback
If you have new messages, you hear only the new messages (oldest first). If
there are no new messages, the system plays back all the messages (oldest
first).
When playback begins, the total number of messages is announced. Before
each message, you hear the day and time of the recording. After the last
message, you hear, “End of messages.” If the system has less than five
minutes of recording time left, you hear the remaining time.
To listen to messages at the telephone base:
Press
PLAY/STOP on the telephone base to listen to the messages. The
system announces the number of messages, then begins playback. Press
PLAY/STOP again to end the message playback.
To listen to messages on the handset:
1. When the handset is in idle mode, press MENU/SELECT
to enter the main menu.
?BOT/!TZTUFN
EJSFDUPSZ
2. Press MENU/SELECT again to select >ANS. SYSTEM,
then press MENU/SELECT.
3. Press MENU/SELECT to select >PLAY MSGS.
The system announces the number of messages, then
begins playback. The message sequence is shown on the
handset's screen. If there is no message in the answering
system, the screen shows NO MESSAGES.
?QMBZ!NTHT
EFM!BMM!PME
6.Tupq!4.Efmfuf
5.Sfqfbu!7.Tljq
MSG#
12013
41
Answering system
Message playback
Options during playback
When a message is playing, you can adjust the playback volume, skip, repeat,
or delete the message.
When messages are playing on the telephone base:
• Press VOLUMEST button to adjust the message playback volume.
• Press
SKIP to skip to the next message.
• Press
REPEAT to repeat the message. Press twice to hear the previous
message.
• Press XDELETE to delete the message.
• Press
PLAY/STOP
to stop the playback.
When messages are playing on the handset:
• Press TCID or DIRS to adjust the message playback volume.
• Press 6 to skip to the next message.
• Press 4 to repeat the message. Press twice to hear the previous message.
• Press 3 to delete the message.
• Press 5 to stop the playback.
• Press
mode.
SPEAKER to switch between speakerphone mode and handset
To delete all old messages
You can only delete old (reviewed) messages. You cannot
delete new messages until you review them. You cannot
retrieve deleted messages.
?BOT/!TZTUFN
EJSFDUPSZ
To delete all old messages at the telephone base:
1. Press XDELETE on the telephone base. The system
announces, "To delete all old messages, press DELETE
again."
2. Press XDELETE again. The system announces, "All old
messages deleted."
?EFM!BMM!PME
SFDPSE!NFNP
To delete all old messages at the handset:
1. Press MENU/SELECT when in idle mode to enter the
main menu.
EFMFUF!BMM
PME!NTHT@
2. Press MENU/SELECT again.
3. Press TCID or DIRS to select >DEL ALL OLD, the
screen then displays DELETE ALL OLD MSGS?
4. Press MENU/SELECT again to confirm. The screen
displays ALL OLD MSGS DELETED! and you hear a
confirmation tone.
42
BMM!PME!NTHT
EFM!BMM!PME
Answering system
Recording & playing memos
Memos are messages you record at a handset. You can save, play back, and
delete them like incoming messages. You can record a memo as a reminder
to yourself, or leave a message for others who use the answering system.
To record a memo:
1. When the handset is in idle mode, press MENU/SELECT to enter the main
menu.
2. Press MENU/SELECT again.
3. Press TCID or DIRS to select >RECORD MEMO. The system announces
“Record after the tone. Press 5 when you are done.” You can record a
memo for up to four minutes. The system does not save memos shorter
than two seconds.
4. Speak facing the handset to record the memo.
5. Press 5 to stop recording. The system announces, "Recorded."
To play back a memo
Play memos the same way as messages. See Message playback on page 41.
43
Answering system
Base message counter displays
The base message counter shows the total number of answering system
messages. See the table below for other message counter displays.
Message counter displays
No messages.
1 (flashing)
You need to set the clock (page 12).
2.::!
Total number of old messages and memos, or message number currently
playing.
2.:: (flashing)
Total number of messages and memos. The number flashes when there
are new (unreviewed) messages.
After a power failure, the number in the message counter flashes to
indicate that you need to set the clock.
21.::
Current remote access code while setting (page 18).
2.:: (counting)
Elapsed time while recording a memo (page 43) or announcement up to
90 seconds (page 16).
:: (flashing)
A memo recording is longer than 99 seconds.
2.::!&!G
(alternating)
Memory is full. You must delete some messages before recording new
messages.
..
The system is answering a call, or someone is trying to reach it remotely.
1.7
Shows for two seconds while adjusting the telephone base speaker
volume.
44
Answering system
Remote access
You can reach your answering system remotely by dialing your home
telephone number from any touch-tone telephone.
To remotely reach your answering system:
1. Dial your telephone number from any touch-tone telephone.
2. When the system answers, enter the two digit remote access code (19 is
the default code, see page 18 to change it).
• The system automatically announces the number of messages (new
and/or old) if there are any, and then begins to play them.
3. You can also enter the following remote commands.
Remote commands
Press to listen to all messages.
Press to listen to new messages only.
Press to delete the current message (during playback).
33
Press twice to delete all old messages.
Press to repeat the current message (during playback).
44
Press twice to listen to the previous message.
Press to stop any operation (including recording).
*5
Press to listen to a list of remote commands.
Press to skip to the next message (during playback).
*7
Press to record a new announcement.
Press to turn the answering system on or off.
Press to end remote access (the call will be terminated).
4. Hang up to end the call and save all undeleted messages.
Cut out and carry the remote access wallet card at the back of this user’s
manual for quick reference.
45
Answering system
NOTES:
1. If you do not enter a valid remote access code, the system answers the call
automatically.
2. If you pause for more than four seconds during remote access, you hear a help
menu listing all features and commands. If there is no command for another 20
seconds, the call ends automatically.
3. If you want to delete all the old messages remotely, press 3 twice in remote standby
mode.
4. If the memory is full, the answering system answers after 10 rings and announces,
"Memory is full. Enter the remote access code." Enter your remote access code to
reach the messages and announcements.
46
Appendix A
Alert tones and lights
Screen icons
Battery status - battery is charging (animated display).
Battery status - low battery (flashing); place handset in
telephone base or charger to recharge.
SPEAKERPHONE - the speakerphone is in use.
Ringer off - the handset ringer is off.
ANS ON
NEW VOICEMAIL - there are new voicemail from the local
telephone company.
ANS. ON
21;32BN MUTE
NEW
MSG#
12013
Answering system is on.
Message - new message in the answering system.
NEW
Missed and unreviewed calls.
MUTE
Microphone is off.
MSG#
12013
Message counter - number of messages playing.
Handset alert tones
Two short beeps
You are pressing the TCID or DIRS keys when the volume is already
at its highest or lowest setting.
Four short beeps
Low battery warning.
Two beeps
Out of range while the handset is on a call.
Three rising tones
The system has completed the command successfully.
Telephone base tone
Beeps every 10 seconds
Message alert.
Lights
ANSWER ON
On when the
answering system
is on and ready to
receive calls.
CHARGE
On when the handset is
charging in the telephone
base or charger.
VOICEMAIL
Flashes when you
have new
voicemail.
Voicemail service is
from your local
telephone
company, and is
different from
answering system
messages.
Lighted display
IN USE
On when the handset is in use, when
the answering system is answering an
incoming call or when you are
registering a handset.
Flashes when another telephone is in
use on the same line, or when you are
de-registering handset(s) from the
telephone base.
Flashes quickly when there is an
incoming call.
47
Lighted
dial pad
SPEAKER
On when the
speakerphone is on.
Appendix B
Handset display screen messages
Screen display messages
BMSFBEZ!TBWFE
The telephone number you have entered is already in the
directory.
DBMM!MPH!FNQUZ
You are trying to reach an empty caller ID history.
DBMM!USBOTGFSFE
You are transferring an outside call from one handset to another
handset.
DBMMJOH!
IBOETFU!Y
(For systems with three
or more handsets)
The handset is calling the other handset (for intercom calls).
DBMMJOH!
PUIFS!IBOETFU
(For system with two
handsets)
The handset is calling the other handset (for intercom calls).
DIBSHJOH
A handset with a low battery is in the telephone base or charger.
EJSFDUPSZ!FNQUZ
There are no directory entries.
FOEFE
You have just ended a call.
IBOETFU!Y!
JT!DBMMJOH!
(For systems with three
or more handsets)
Another system handset is calling.
IBOETFU!Y!
SFHJTUFSFE
The handset registration is successful, with X being the handset
number.
JODPNJOH!DBMM
There is a call coming in.
JOUFSDPN
The handset is on an intercom call.
JOUFSDPN!FOEFE
The intercom call has just ended.
JOUFSDPN!UP;
(For systems with three
or more handsets)
You have started the intercom process, and need to enter the
number of the handset you wish to call.
MJOF!JO!VTF
An extension phone or one of the handsets is in use.
MJTU!GVMM
The directory is full. You cannot save any new entries unless you
delete some current entries.
MPX!CBUUFSZ
You should charge the battery.
NJDSPQIPOF!PO
Mute is off so the other party can hear your voice.
YY!NJTTFE!DBMMT
There are new calls in the caller ID history.
NVUFE
The microphone is off.
The handset is going to transfer an outside call to another handset.
48
Appendix B
OFX!WPJDFNBJM!
There are new voicemail messages.
OP!MJOF
There is no telephone line connection.
OP!TJHOBM-!DBMM!
FOEFE
The handset is out of range while on a call.
OPU!BWBJMBCMF
BU!UIJT!UJNF
Someone else is already using the directory or caller ID history.
PUIFS!IBOETFU!
JT!DBMMJOH!
(For system with two
handsets)
The other handset is calling.
PVUTJEF!DBMM
You are on the external call during call transfer.
++!QBHJOH!++
The telephone base is paging handset(s).
QIPOF
The handset is in use.
QMBDF!JO!
DIBSHFS
The battery is very low. The handset should be in the telephone
base or charger.
SJOHFS!NVUF
The ringer is off temporarily during an incoming call.
TBWFE
The entry in caller ID history is now in the directory.
TFBSDIJOH
GPS!CBTF
The handset has lost communication with the telephone base.
TQFBLFS
The handset speakerphone is in use.
USBOTGFS!UP;
(For systems with three
or more handsets)
You have started transferring a call, and need to enter the
desired handset number.
VOBCMF!UP!DBMM!
USZ!BHBJO
Failed intercom or conference call (there are already two
handsets being used).
VOBCMF!UP!TBWF
You are trying to save an entry with no name and number from
the caller ID history.
49
Appendix C
Expansion handset
Your new AT&T CL82109/CL82209/CL82309/CL82359/CL82409/CL82509/
CL82609/CL82859 telephone system can accommodate up to 12 handsets.
You can add new handsets (AT&T CL80109, available separately) to your
telephone system, you must register each device with the telephone base
before use. To register a new handset, see page 51.
The handset with the CL82109 comes as HANDSET 1. You can register up to
11 additional handsets to the telephone base, and the handset numbers are
in numerical order (HANDSET 2, HANDSET 3, HANDSET 4 and so on).
The handsets that come with the CL82209 are HANDSET 1, HANDSET 2. You
can register up to 10 additional handsets to the telephone base, and they are
assigned numbers in sequential order (HANDSET 3, HANDSET 4, HANDSET 5
and so on).
The handsets that come with the CL82309/CL82359 are HANDSET 1,
HANDSET 2 and HANDSET 3. You can register up to nine additional handsets
to the telephone base, and they are in sequential order (HANDSET 4,
HANDSET 5, HANDSET 6 and so on).
The handsets that come with the CL82409 are HANDSET 1, HANDSET 2,
HANDSET 3 and HANDSET 4. You can register up to eight additional
handsets to the telephone base, and they are in sequential order (HANDSET
5, HANDSET 6, HANDSET 7 and so on).
The handsets that come with the CL82509 are HANDSET 1, HANDSET 2,
HANDSET 3, HANDSET 4 and HANDSET 5. You can register up to seven
additional handsets to the telephone base, and they are in sequential order
(HANDSET 6, HANDSET 7, HANDSET 8 and so on).
The handsets that come with the CL82609 are HANDSET 1, HANDSET 2,
HANDSET 3, HANDSET 4, HANDSET 5 and HANDSET 6 You can register up
to six additional handsets to the telephone base, and they are in sequential
order (HANDSET 7, HANDSET 8, HANDSET 9 and so on).
The handsets that come with the CL82859 are HANDSET 1, HANDSET 2,
HANDSET 3, HANDSET 4, HANDSET 5, HANDSET 6, HANDSET 7 and
HANDSET 8. You can register up to four additional handsets to the telephone
base, and they are in sequential order (HANDSET 9, HANDSET 10, HANDSET
11 and HANDSET 12).
50
Appendix C
Expansion handset
Adding and registering handsets (optional)
Handsets that you purchase separately (AT&T CL80109)
need to synchronize with the telephone base before use.
When new, all expansion handsets show NOT REGISTERED
on the screen. You might need to charge the new handsets
for five minutes before registering to the telephone base.
OPU!SFHJTUFSFE
To register a handset to your telephone base
1. Place the unregistered handset into the telephone base.
If PRESS HNDST LOC 4 SEC ON BASE does not appear
on the handset screen after a few seconds, remove the
handset and place it in the telephone base again.
2. On the telephone base, press and hold HANDSET
LOCATOR for about four seconds (until the red IN USE
light on the telephone base is on) and then release the
button. The handset shows PLEASE WAIT... and it takes
10 seconds to complete the registration. The handset
shows HANDSET X REGISTERED, with X being the
handset number (1-12). There is a beep sound when the
registration is successful.
QSFTT!IOETU!MPD
5!TFD!PO!CBTF
QMFBTF!XBJU///
IBOETFU!Y
SFHJTUFSFE
NOTES:
1. If the registration is not successful, the screen shows NOT REGISTERED. To reset the
handset, remove the handset from the telephone base and place it back in. Try the
registration process again.
2. You cannot register a handset if any other system handset is in use.
51
Appendix C
Expansion handset
De-registering a handset
You can de-register handsets. You may need to de-register your handsets if:
You have twelve registered handsets and need to replace a handset.
-ORYou wish to change the designated handset number of your registered
handsets.
You must first de-register ALL the handsets, and then re-register each
handset you wish to use.
Please read carefully through all the instructions on this page before
beginning the de-registration process.
To de-register all handsets
1. Press and hold
HANDSET LOCATOR on the telephone base for about
10 seconds (until the IN USE light starts to flash), then release the
HANDSET LOCATOR button.
2. Immediately press and release
HANDSET LOCATOR again. You must
press
HANDSET LOCATOR while the IN USE light is still flashing. (The
light flashes for about seven seconds. If the light stops flashing, pick up
the handset and place it back into the telephone base, then start again
with step one above.)
3. The handset(s) shows SEARCHING FOR BASE and it takes about 10
seconds to complete the de-registration process. ALL handsets shows NOT
REGISTERED when de-registration is successful.
4. To re-register the handset(s) to the telephone base, follow the registration
instructions on page 51.
NOTES:
1. If the de-registration process is not successful, you might need to reset the system
and try again. To reset: pick up the handset and press the
PHONE/FLASH button,
then press the
OFF/CLEAR button and place the handset back into the telephone
base. You can also reset by unplugging the power from the telephone base and
plugging it back in.
2. You cannot de-register the handset(s) if any other system handset is in use.
52
Appendix D
Troubleshooting
If you have difficulty with your phone, please try the suggestions below. For
www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Customer Service, visit our website at
My phone doesn’t
work at all.
• Make sure the power cord is securely plugged in.
• Make sure you plug the battery connector securely
into the cordless handset.
• Make sure you plug the telephone line cord securely
and firmly into the telephone base and the
telephone wall jack.
• Charge the battery in the cordless handset for at
least 16 hours. For optimum daily performance,
return the cordless handset to the telephone base
or charger when not in use.
• If the battery is depleted, it might take
approximately four minutes to charge the handset
before it can resume display on the screen.
• Reset the telephone base. Unplug the electrical
power. Wait for approximately 15 seconds, then
plug it back in. Allow up to one minute for the
cordless handset and telephone base to reset.
• You may need to purchase a new battery. Please
refer to Battery installation & charging, page 6, in
this user’s manual.
I cannot get a dial
tone.
• First try all the suggestions above.
• Move the cordless handset closer to the telephone
base. You might have moved out of range.
• If the previous suggestions do not work, disconnect
the telephone base from the telephone jack and
connect to a different phone. If there is no dial tone
on that phone either, the problem is in your wiring
or local service. Contact your local telephone
company.
• Your line cord might be malfunctioning. Try installing
a new line cord.
53
Appendix D
Troubleshooting
I cannot dial out.
• First try all the suggestions above.
• Make sure you have a dial tone before dialing. The
cordless handset might take a second or two to find
the telephone base and produce a dial tone. This is
normal. Wait an extra second before dialing.
• Eliminate any background noise. Noise from a
television, radio or other appliances might cause the
phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the
cordless handset before dialing, or dialing from
another room with less background noise.
• If the other phones in your home are having the same
problem, contact your local telephone company
(charges might apply).
My cordless
handset isn’t
performing
normally.
• Make sure you plug the power cord securely into the
telephone base. Plug the power adapter into a
different, working electrical outlet without a wall
switch.
• Move the cordless handset closer to the telephone
base. You might have moved out of range.
• Reset the telephone base. Unplug the electrical
power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and
telephone base to reset.
• Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from these types of electronic devices as
possible: television sets, VCRs, or other cordless
telephones.
SEARCHING FOR
BASE appears on
my cordless
handset.
• Ensure you plug the telephone base in properly and
the power is on.
• Place the cordless handset in the telephone base for
one minute to allow the cordless handset and base to
synchronize.
• Move the cordless handset closer to the telephone
base. You might have moved out of range.
54
Appendix D
Troubleshooting
• Reset the telephone base. Unplug the electrical
power. Wait for 15 seconds then plug it back in. Allow
up to one minute for the cordless handset and
telephone base to reset.
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from these types of electronic devices as
possible: television sets, VCRs, or other cordless
telephones.
The batteries does
not hold a charge.
• If the cordless handset is in the telephone base or
charger and the charge light is not on, refer to The
charge light is off in this Troubleshooting guide.
• Charge the battery in the cordless handset for at
least 16 hours. For optimum daily performance, return
the cordless handset to the telephone base or
charger when not in use.
• If the battery is depleted, it might take approximately
four minutes to charge the handset before it can
resume display on the screen.
• You might need to purchase a new battery. Please
refer to Battery installation & charging, page 6, in
this user’s manual.
I get noise, static,
or weak signals
even when I’m
near the telephone
base.
• If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone lines,
you must install a DSL filter between the telephone
base and the telephone wall jack (see page 5). The
filter prevents noise and caller ID problems as a
result of DSL interference. Please contact your DSL
service provider for more information about DSL
filters.
• You may be able to improve the performance of your
cordless phone by installing your new telephone base
as far as possible from any other existing cordless
telephone system that may already be installed.
• Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from the following electronic devices as
possible: television sets, VCRs, or other cordless
55
Appendix D
Troubleshooting
• Do not install this phone near a microwave oven or on
the same electrical outlet. You might experience
decreased performance while the microwave oven is
operating.
• If you plug your phone in with a modem or a surge
protector, plug the phone (or modem/surge
protector) into a different location. If this does not
solve the problem, re-locate your phone or modem
farther apart from one another, or use a different
surge protector.
• Relocate your phone to a higher location. The phone
might have better reception in a high area.
• If the other phones in your home are having the same
problem, contact your local telephone company
(charges may apply).
I experience poor
sound quality
when using the
speakerphone.
• For increased sound quality while using the
speakerphone, place the handset on a flat surface
with the dial pad facing up.
I hear other calls
while using my
phone.
• Disconnect the telephone base from the telephone
jack, and plug in a different telephone. If you still hear
other calls, call your local telephone company.
My cordless
handset does not
ring when I
receive a call.
• Make sure that the ringer is not off. Refer to Ringer
volume on page 10 in this user’s manual.
• Make sure you plug in the telephone line cord
securely into the telephone base and the telephone
jack. Make sure you plug in the power cord securely.
• The cordless handset may be too far from the
telephone base.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the telephone base or charger
when not in use.
56
Appendix D
Troubleshooting
• You may have too many extension phones on your
telephone line to allow all of them to ring
simultaneously. Try unplugging some of the other
phones.
• The layout of your home or office might be limiting
the operating range. Try moving the telephone base
to another location, preferably on an upper floor.
• If the other phones in your home are having the same
problem, contact your local telephone company
(charges might apply).
• Test a working phone at the phone jack. If another
phone has the same problem, contact your local
telephone company (charges might apply).
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away as possible from electronic devices such as
television sets, VCRs, or other cordless telephones.
• Re-install the battery, and place the cordless handset
in the telephone base. Wait for the cordless handset
to re-establish its connection with the telephone
base. Allow up to one minute for this to take place.
• Your line cord might be malfunctioning. Try installing
a new line cord.
My calls cut in
and out while I’m
using my cordless
handset.
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from the following electronic devices as
possible: television sets, VCRs, or other cordless
telephones.
• Do not install this phone near a microwave oven or
on the same electrical outlet. You might experience
decreased performance while the microwave oven is
operating.
• If you plug your phone in with a modem or surge
protector, plug the phone (or modem/surge
protector) into a different location. If this does not
solve the problem, re-locate your phone or modem
farther apart from one another, or use a different
surge protector.
57
Appendix D
Troubleshooting
• Relocate your telephone base to a higher location.
The phone might have better reception when installed
in a high area.
• If the other phones in your home are having the same
problem, contact your local telephone company
(charges may apply).
The charge light
is off.
• Make sure you plug the power and line cords in
correctly and securely.
• Unplug the electrical power. Wait for 15 seconds,
then plug it back in. Allow up to one minute for the
cordless handset and telephone base to reset.
• Clean the cordless handset and telephone base
charging contacts each month with a pencil eraser or
cloth.
My caller ID isn’t
working.
• Caller ID is a subscription service. You must subscribe
to this service from your local telephone company for
this feature to work on your phone.
• The caller must be calling from an area that supports
caller ID.
• Both you and your caller’s telephone companies must
use caller ID compatible equipment.
• If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone lines,
you must install a DSL filter between the telephone
base and the telephone wall jack (page 5). The filter
prevents noise and caller ID problems resulting from
DSL interference. Please contact your DSL service
provider for more information about DSL filters.
System does not
receive caller ID
when on a call.
• Make sure you subscribe to caller ID with call waiting
features from your local telephone company. Caller ID
features works only if both you and the caller are in
areas offering caller ID service, and if both telephone
companies use compatible equipment.
58
Appendix D
Troubleshooting
Incomplete
messages.
• If a caller leaves a very long message, part of it may
be lost when the system disconnects the call after
four minutes.
• If the caller pauses for longer than seven seconds,
the system stops recording and disconnects the call.
• If the system’s memory becomes full during a
message, the system stops recording and
disconnects the call.
• If the caller's voice is very soft, the system may stop
recording and disconnects the call.
Difficulty hearing
messages.
• Press VOLUMEST to increase speaker volume.
System does not
answer after
correct number of
rings.
• Make sure that the answering system is on (page 15
or page 39).
• If toll saver is on, the number of rings changes to
two when you have new messages stored (page 17).
• If the memory is full or the system is off, the system
answers after 10 rings.
System
announces “Time
and day not set.”
• You need to reset the answering system clock (page
12).
System does not
respond to remote
commands.
• Make sure you enter your remote access code
correctly (page 18).
• Make sure you are calling from a touch-tone phone.
When you dial a number, you should hear tones. If
you hear clicks, the phone is not a touch-tone
telephone and cannot activate the answering
system.
• The answering system might not detect the remote
access code while your announcement is playing.
Try waiting until the announcement is over before
entering the code.
• There may be interference on the phone line you
are using. Press dial pad keys firmly.
59
Appendix D
Troubleshooting
System does not
record message.
• Make sure the answering system is on (page 15 or
page 39).
• Make sure the memory of the answering system is
not full.
Outgoing
announcement
is not clear.
• When you record your announcement, make sure you
speak in a normal tone of voice, about nine inches
from the telephone base.
• Make sure there is no background noise (TV, music,
etc.) while recording.
Common cure
for electronic
equipment.
If the telephone does not seem to be responding
normally, try putting the cordless handset in the
telephone base or charger. If it does not seem to
respond, do the following (in the order listed):
• Disconnect the power to the telephone base.
• Disconnect the cordless handset battery, and spare
battery, if applicable.
• Wait a few minutes.
• Connect power to the telephone base.
• Re-install the battery, and place the cordless handset
into the telephone base.
• Wait for the cordless handset to re-establish its
connection with the telephone base. Allow up to one
minute for this to take place.
60
Appendix E
Maintenance
Taking care of your telephone
• Your cordless telephone contains sophisticated electronic parts, so you
must treat it with care.
• Avoid rough treatment.
• Place the handset down gently.
• Save the original packing materials to protect your telephone if you ever
need to ship it.
Avoid water
• You can damage your telephone if it gets wet. Do not use the handset in
the rain, or handle it with wet hands. Do not install the telephone base
near a sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to electronic
equipment. For your own safety, take caution when using electric
appliances during storms.
Cleaning your telephone
• Your telephone has a durable plastic casing that should retain its luster for
many years. Clean it only with a soft cloth slightly dampened with water or
a mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if you use it when wet or standing in
water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE
POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the telephone out by the
unplugged cords.
61
Appendix F
Important safety information
This symbol is to alert you to important operating or servicing instructions that may
appear in this user’s manual. Always follow basic safety precautions when using this
product to reduce the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe all markings on the product.
• Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock
from lightning.
• Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it
immediately, but use a telephone away from the area where the gas is leaking. If this product
is a cordless model, make sure the telephone base is also away from the area.
• Do not use this product near water, or when you are wet. For example, do not use it in a wet
basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not
use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid,
unplug any line or power cord immediately. Do not plug the product back in until it has dried
thoroughly.
• Install this product in a protected location where no one can trip over any line or power cords.
Protect cords from damage or abrasion.
• If this product does not operate normally, see the Troubleshooting section on pages 53-60
of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to
the Limited warranty on pages 66-67. Do not open this product except as directed in your
user’s manual. Opening the product or reassembling it incorrectly may expose you to
hazardous voltages or other risks.
• Replace batteries only as described in your user’s manual. Do not burn or puncture batteries
— they contain caustic chemicals.
• This power adapter is intended to be correctly oriented in a vertical or floor mount position.
The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an underthe-table/cabinet outlet.
Caution: Use only the power adapter provided with this product. To obtain a replacement, visit
our website at www.telephones.att.com or call 1
Canada, dial 1
(866) 288-4268.
(800) 222-3111. In
Especially about cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some
limitations. Telephone calls are transmitted between the telephone base and the handset by
radio waves, so there is a possibility that your cordless telephone conversations could be
intercepted by radio receiving equipment within range of the cordless handset. For this
reason, you should not think of cordless telephone conversations as being as private as
those on corded telephones.
• Electrical power: The telephone base of this cordless telephone must be connected to a
working electrical outlet which is not controlled by a wall switch. Calls cannot be made from
the handset if the telephone base is unplugged, switched off or if the electrical power is
interrupted.
62
Appendix F
Important safety information
• Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to TVs and VCRs. To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is
experienced, moving the cordless telephone farther away from the TV or VCR will often reduce
or eliminate the interference.
• Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.
Exercise care in handling batteries in order not to create a short circuit with conductive
material such as rings, bracelets, and keys. The battery or conductor may overheat and cause
harm. Observe proper polarity between the battery and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner.
Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating in an
industry program to collect and recycle nickel-metal hydride rechargeable batteries
when taken out of service within the United States. These batteries may be taken to
a participating local retailer of replacement batteries or recycling center. Or you may
call 1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary
evaluation of the interference between portable wireless telephones and implanted cardiac
pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians
that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,
when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using
wireless telephones.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other party that the call
is being recorded. To ensure that you are in compliance with any federal or state regulations
regarding recording a telephone call, you should start the recording process and then inform the
other party that you are recording the conversation.
SAVE THESE INSTRUCTIONS
63
Appendix G
FCC part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted
by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom
of this equipment contains, among other things, a product identifier in the format
US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon
request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be
used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in
the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect
to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03,
the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more
information, please contact your local telephone company.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing
equipment connected to your telephone line, ensure the connection of this equipment does not
disable your alarm equipment. If you have questions about what will disable the alarm equipment,
consult your telephone company or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem
has been corrected. Repairs to this telephone equipment can only be made by the manufacturer
or its authorized agents. For repair procedures, follow the instructions outlined under the Limited
Warranty.
If this equipment is causing harm to the telephone network, the telephone company may
temporarily discontinue your telephone service. The telephone company is required to notify you
before interrupting service. If advance notice is not practical, you will be notified as soon as
possible. You will be given the opportunity to correct the problem and the telephone company is
required to inform you of your right to file a complaint with the FCC. Your telephone company
may make changes in its facilities, equipment, operation, or procedures that could affect the
proper functioning of this product. The telephone company is required to notify you if such
changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone
numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers,
please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference, including interference that may
cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada
technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication
of the maximum number of devices allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
64
Appendix H
FCC part 15
This equipment has been tested and found to comply with the requirements for a Class B digital
device under Part 15 of the Federal Communications Commission (FCC) rules. These
requirements are intended to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency
energy that can be safely absorbed by a user or bystander according to the intended usage of
the product. This product has been tested and found to comply with the FCC criteria. The
handset may be safely held against the ear of the user. The telephone base shall be installed and
used such that parts of the user’s body other than the hands are maintained at a distance of
approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
65
Appendix I
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all
questions about this product should be directed to: In the United States of America, visit
www.telephones.att.com or call 1 (800) 222-3111. In Canada, call
1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the
following terms and conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for
products purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials and workmanship
during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service representative will
repair or replace at the manufacturer’s option, without charge, a materially defective PRODUCT.
If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If
the manufacturer chooses to replace the PRODUCT, they may replace it with a new or
refurbished PRODUCT of the same or similar design. The manufacturer will retain defective parts,
modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is
your exclusive remedy. The manufacturer will return repaired or replacement products to you in
working condition. You should expect the repair or replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the
terms of this limited warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT
is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever
is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other
liquid intrusion; or
• PRODUCT that has been damaged due to repair, alteration, or modification by anyone other
than an authorized service representative of the manufacturer; or
• PRODUCT to the extent that the problem experienced is caused by signal conditions, network
reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial
numbers have been removed, altered or rendered illegible; or
• PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of
America or Canada, or used for commercial or institutional purposes (including but not limited
to products used for rental purposes); or
66
Appendix I
Limited warranty
• PRODUCT returned without valid proof of purchase (see item 6 below); or
• Charges for installation or setup, adjustment of customer controls, and installation or repair of
systems outside the unit.
5. How do you get warranty service?
To obtain warranty service in the United States of America, visit
www.telephones.att.com or call 1 (800) 222-3111. In Canada, call
1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual; a
check of the PRODUCT controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport of
the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced
PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are
prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the
PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the
terms of this limited warranty, the manufacturer will notify you and will request that you
authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair
and return shipping costs for the repair of products that are not covered by this limited warranty.
6. What must you return with the PRODUCT to get warranty service? You must:
• Return the entire original package and contents including the PRODUCT to the service location
along with a description of the malfunction or difficulty; and
• Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT
model) and the date of purchase or receipt; and
• Provide your name, complete and correct mailing address, and telephone number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the manufacturer of
this AT&T branded PRODUCT. It supersedes all other written or oral communications related to
this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty
exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are
no other express warranties. No one is authorized to make modifications to this limited warranty
and you should not rely on any such modification.
State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to
one year from date of purchase. Some states/provinces do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential, or similar damages
(including, but not limited to lost profits or revenue, inability to use the PRODUCT or other
associated equipment, the cost of substitute equipment, and claims by third parties) resulting
from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
67
Appendix J
Technical specifications
RF frequency band
1921.536 MHz — 1928.448 MHz
Channels
Operating temperature
32°F — 122°F
0°C — 50°C
Telephone base voltage
(AC voltage, 60Hz)
96 — 130 Vrms
Telephone base voltage
(AC adapter output)
6VDC @400mA
Handset voltage
2.4 — 3.2 VDC
Charger voltage
(AC adapter output)
6VAC @300mA
Replacement battery
2.4V 750mAH
Operation
Operating time*
Talk time (handset)
Up to eight hours
Talk time (speakerphone)
Up to five hours
Standby
Up to six days
* Operating times varies depending on your actual use and the age of the battery.
DECT 6.0 digital technology
The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is
achieved through a unique antenna design and advances in noise-filtering technology. An
independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better in
range competitions. Now calls can be taken in the basement, backyard and garage with
exceptional sound quality.
Telephone operating range
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and telephone base can communicate
over only a certain distance — which can vary with the locations of the telephone base and
handset, the weather, and the construction of your home or office.
Extended range and clarity
This telephone base comes with an antenna which gives much better clarity and covers a longer
range than before.
68
Index
Alert 47
Alert tones, 47
Answering calls, 20
Answering system, 39
Auto off, 20
Elapsed time, 20
Ending calls, 20
Expansion handset, 50
Flash (switchhook flash), 22
Battery charging, 6
Battery installation, 6
Handset,
De-registration, 52
Expansion, 50
Key tone, 11
Language, 11
Locator, 24
Quick reference guide, 1
Registration, 51
Ringer tone, 10
Ringer volume, 10
Screen display message, 48
Settings, 10
Speakerphone, 21
Status icons, 47
Temporary ringer silencing, 20
Voicemail indicator, 13
Call intercept, 40
Call screening, 40
Call transfer using intercom, 27
Call waiting, 22
Caller ID (CID),
add entries to phone directory,
37
delete entries, 37
dial entries, 37
review entries, 36
Caller ID, 33
Chain dialing, 23
Charger installation, 5
Clear voicemail indication, 13
Clock, 12
Important safety information 62
Important safety information, 62
Incoming caller ID history, 36
Incoming calls, answering, 20
Installation, 4
Intercom, 25
Day and time, 12
Delete entries in the caller ID
history, 37
Delete redial entries, 21
De-registration, 52
Dialing,
Directory dialing, 32
From a record in the caller ID
history, 37
Directory,
Dial number, 32
Edit entries, 32
Name search, 31
New entries 29
Display dial, 32
DSL, 4, 5
Key tone, 11
Language, 11
Last number redial, 21
Lights, 47
Limited warranty, 66-67
69
M
Maintenance, 61
Making calls, 20
Memory match, 35
Memos, 43
Message,
Alert tone, 19
Counter display, 40
Playback, 41
Mute, 22
Technical specifications, 68
Telephone operating range, 68
Temporary ringer silencing, 20
Time, setting, 12
Troubleshooting, 53?60
Visual message waiting indicator,
13
Voicemail, 13
Volume controls,
Base ringer, 40
Handset, 10
Names,
Enter into directory, 30
Search for, 31
Number of rings, 17
Wall-mount installation, 8
Warranty, 66
On-hook dialing, 20
Outgoing announcement, 16
Paging tone, 24
Power adapter, 5
Pre-dialing, 20
Quick reference guide, 1-3
Receiving calls, 20
Recharging, 7
Redial, 21
Registration, 51
Remote access, 18, 45
Ring tone options, 10
Ringer silencing, 20
Ringer volume,
Base, 40
Handset, 10
Safety information, 62
Search by name, 31
Speakerphone, 21
70
Remote access wallet card
Use the wallet card below to help you remember commands to control your
answering system from any touch tone telephone.
Cut along dotted line.
Call your phone number, then
enter your two-digit access
code (preset to 19).
Action
Remote command
Play all messages......................1
Play new messages...................2
Delete the message ..................3
Delete all old messages ...........33
Repeat or go back.....................4
Stop ............................................5
Help menu..................................*5
Skip the message ..................... 6
Record announcement ............ *7
Turn system off or on .............. 0
End remote access call............ 8 (or hang up)
Model name: CL82109/CL82209/CL82309/CL82359/CL82409/
CL82509/CL82609/CL82859
Type: DECT 6.0 cordless telephone/answering system with
caller ID/call waiting
© 2008 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a
AT&T Intellectual Property licensed to Advanced American Telephones,
San Antonio, TX 78219. Printed in China.
www.telephones.att.com
© 2008 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property II, L.P. d/b/a
AT&T Intellectual Property licensed to Advanced American Telephones,
San Antonio, TX 78219. Printed in China. Issue 1 AT&T 12/08

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