VTech Telecommunications 80-6948-00 1.9GHz CORDLESS PHONE - HANDSET User Manual manual1

VTech Telecommunications Ltd 1.9GHz CORDLESS PHONE - HANDSET manual1

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MANUAL

User’s manualwww.vtechphones.comModels: CS6219/CS6219-2

Table of contentsiGetting started .........................1Parts checklist ............................1Telephone base and charger installation ...............................2Battery installation and charging ..................................3Installation options .....................4Table top to wall mount installation ..............................4Wall mount to table top installation ...............................5Handset layout ...........................6Telephone base layout ...............7Telephone settings ..................8Ringer volume ............................8Ringer tone .................................8Key tone .....................................8LCD language ............................9Set date/time ..............................9Clear voicemail ...........................10Home area code .........................10Telephone operation ................11Make a call ................................11Make a predial call .....................11Answer a call ..............................11End a call ....................................11Speakerphone information .........11Volume .......................................11Mute ...........................................12Ringer mute ................................12Call waiting .................................12Find handset...............................12Chain dialing...............................13Multiple handset use ..................14Intercom .....................................14Answer an incoming call during an intercom call .......................14Share an outside call ..................15Directory .....................................16Store a directory entry ................17Character chart ..........................18Search the directory ...................19Alphabetical search ....................19Dial a directory entry ..................19Edit a directory entry ..................20Delete from the directory ............20About caller ID ............................21Call log .......................................22Missed calls indicator ................23Review the call log ....................23Make a call log entry ready to dial ......................................24Dial a call log entry ....................24Save a call log entry to the directory ............................24Delete from the call log ..............25Call log display screen messages ................................25Redial list .................................... 26Dial a redial entry .......................26Delete from redial .......................26Appendix ...................................27Handset display screen messages ................................27Handset and telephone base indicators ................................29Battery ........................................30Expand your telephone system ..................................... 31Add and register a handset (optional) .................................31Replace a handset .....................32Troubleshooting .......................... 3 3Important safety instructions ......38Operating range .........................39Maintenance ............................... 39About cordless telephones.........40The RBRC® seal .........................40Warranty .....................................41FCC, ACTA and IC regulations ..43Technical speciﬁcations .............45Index ...........................................46

1Telephone line cordParts checklistYour telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.Handset(1 for CS6219 and 2 for CS6219-2)Telephone baseCharger and charger adapter(1 for CS6219-2)Battery compartment cover(1 for CS6219 and 2 for CS6219-2)Battery(1 for CS6219 and 2 for CS6219-2)Telephone base power adapterUser’s manualTo purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.•Wall bracketGetting startedBAAB

2Telephone base and charger installationInstall the telephone base and charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL ﬁlter between the telephone line cord and the telephone wall jack. The ﬁlter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL ﬁlters.Telephone baseTelephone line cordTelephone base power adapter Telephone wall jackIf you have DSL high speed Internet service, a DSL filter (not included) is required.Electrical outlet not controlled by a wall switchCharger adapterChargerUse only the power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.The power adapters are intended to be correctly oriented in a vertical or ﬂoor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.••Getting started

3Getting startedWhen the screen shows LOW BATTERY, the backlight is off.If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.To purchase replacement batteries, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.•••Battery installation and chargingInstall the battery as shown below. After installing the battery, you might be able to make and receive short calls. For best performance, charge the handset for at least 16 hours before use. When not in use, place the handset in the telephone base or charger. See page 30 for battery operating times.Battery indicators Battery status ActionThe screen is blank. Battery has no charge and the handset cannot be used.Charge until the screen shows LOW BATTERY (about four minutes).The screen shows PLACE IN CHARGER.Battery has very little charge and the handset cannot be used.Charge until the screen shows LOW BATTERY (about four minutes).The screen shows LOW BATTERY, ﬂashes, and the handset beeps.Battery has enough charge to be used for a short time. There is not yet enough charge to use the speakerphone.Charge until the screen shows HANDSET X (about one hour).The screen shows HANDSET X.Battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use.If the battery compartment cover is on the handset, press the indentation and slide the cover to remove.Plug the battery securely into the plug inside the handset battery compartment, matching the color-coded label.Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.Align the cover ﬂat against the battery compartment, then slide it towards the center of the handset until it clicks into place.Charge the handset by placing it in the telephone base or charger. The CHARGE light is on when the handset charges.1.2.3.4.5.1234CHARGE light5

4Getting startedInstallation optionsYour telephone base is ready for table top use. If you want to mount yourIf you want to mount your telephone on a wall, use the provided wall bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You might need a professional to install the mounting plate.Table top to wall mount installation Position the telephone base as shown below. Insert the extended tabs (marked B) of the wall bracket into the slots on the back of the telephone base (marked B). Push the telephone base down until it clicks into place.If you are using a DSL ﬁlter, plug the line cord into the ﬁlter now. Route the telephone line cord (or DSL ﬁlter) through the wall bracket hole. Route the power cord out of the bottom of the telephone.Plug the telephone line cord (or DSL ﬁlter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch.Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with a twist tie.1.2.3.4.1 234

5Getting startedWall mount to table top installationIf the telephone line cord and power adapter cord are bundled, untie them ﬁrst.Lift the telephone base up to detach it from the black plastic wall bracket. Unplug the telephone line cord (or DSL ﬁlter) from the wall. Unplug the power adapter from the power outlet.See Telephone base and charger installation on page 2.1.2.3.1 2

6Getting startedCID (caller ID) Press to review the call log when the telephone is not in use.While in a menu, press to scroll down.During a call, press to lower the listening volume.MENU/SELECT Press to show the menu. While in a menu, press to select an item, or save an entry or setting.OFF/CLEAR During a call, press to hang up. While the handset is ringing, press to silence the ringer temporarily. Press and hold while the telephone is not in use to erase the missed calls indicator. During programming, press to exit without making changes.#Press repeatedly to show other dialing options when reviewing a call log entry.MUTE/REMOVEWhile on a call, press to mute the microphone. While reviewing the call log, press to delete an individual entry. Press to delete digits when predialing.INT (intercom) • Press to initiate an intercom conversation or transfer a call.1 While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory.CHARGE lightOn when the handset is charging in the telephone base or charger. (Speakerphone) Press to switch between speakerphone and handset./FLASHPress to make or answer a call. During a call, press to receive an incoming call when you receive a call waiting alert.REDIAL/PAUSE Press to review the redial list. While dialing or entering numbers into the directory, press and hold to insert a dialing pause. (Directory)Press to enter the directory when the telephone is not in use.While in a menu, press to scroll up.During a call, press to raise the listening volume.Handset layout

7Getting startedFIND HANDSET Press to page all system handsets.IN USE lightFlashes when there is an incoming call, or another telephone sharing the same line is in use.On when the handset is in use.VOICEMAIL lightFlashes when you have new voicemail, a service offered by your telephone company.Telephone base layout

8Ringer volumeYou can set the ringer volume or turn the ringer off.Press MENU/SELECT to show the menu when the handset is not in use.Press or to select >RINGER VOLUME, then press MENU/SELECT.Press or to adjust the volume. A sample of each ringer volume plays as you scroll through the choices.Press MENU/SELECT to conﬁrm your selection.1.2.3.4.RINGER VOLUME >RINGER VOLUME RINGER TONESetting the volume to the lowest level turns off the ringer. A ringer off icon appears.•Ringer toneYou can choose from different ringer tones.Press MENU/SELECT to show the menu when the handset is not in use.Press or to select >RINGER TONE, then press MENU/SELECT.Press or to select the desired ringer tone. A sample of each ringer tone plays as you scroll through the choices.Press MENU/SELECT to conﬁrm your selection.1.2.3.4.RINGER TONE1>RINGER TONE KEY TONEIf you turn off the ringer volume, you will not hear ringer tone samples.•>KEY TONE LCD LANGUAGEKEY TONEONKey toneYou can turn the key tone on or off.Press MENU/SELECT to show the menu when the handset is not in use.Press or to select >KEY TONE, then press MENU/SELECT.Press or to choose ON or OFF.Press MENU/SELECT to conﬁrm your selection.1.2.3.4.Telephone settings

9Telephone settings>LCD LANGUAGE SET DATE/TIMELCD LANGUAGEENGLISHLCD languageYou can select ENGLISH, FRANÇAIS or ESPAÑOL to be used in all screen displays.Press MENU/SELECT to show the menu when the handset is not in use.Press or to select >LCD LANGUAGE, then press MENU/SELECT.Press or to scroll through the choices.Press MENU/SELECT to conﬁrm your selection.Set date/time If you subscribe to caller ID service, the date and time are set automatically with each incoming call. To set the date and time:Press MENU/SELECT to show the menu when the handset is not in use.Press or to select >SET DATE/TIME, then press MENU/SELECT.Press the dialing keys (0-9) to enter a two-digit number or press or until the screen displays the correct value. Press MENU/SELECT to advance.Repeat step 3 until the date and time are set.1.2.3.4.1.2.3.4.>SET DATE/TIME CLR VOICEMAILSET DATE 12/25/08SET TIME 03:18 AM

10Telephone settingsClear voicemailIf you subscribe to voicemail service offered by your telephone company, NEW VOICEMAIL and appear on the handset, and the VOICEMAIL light on the telephone base ﬂashes when you have new voicemail messages. Contact your local telephone company for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on both the handset and telephone base turn off automatically.Use the clear voicemail feature when the telephone indicates that there is new voicemail but there is none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your local telephone company continues to send the signal to turn on the indicators. To manually turn off these indicators:Press MENU/SELECT to show the menu when the handset is not in use.Press or to select >CLR VOICEMAIL, then press MENU/SELECT. The screen shows TURN OFF INDICATOR?Press MENU/SELECT to conﬁrm your selection.1.2.3.>CLR VOICEMAIL HOME AREA CODETURN OFF INDICATOR?Your telephone service provider might alert you to new messages with a stutter (broken) dial tone. Contact your service provider for details.•Home area codeIf you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log.Press MENU/SELECT to show the menu when the handset is not in use.Press or to select >HOME AREA CODE, then press MENU/SELECT. The stored home area code appears with the last digit ﬂashing.Use the dialing keys to enter the desired home area code.Press MUTE/REMOVE to delete a digit.Press and hold MUTE/REMOVE to delete the entire entry.Press MENU/SELECT to conﬁrm.1.2.3.••4.>HOME AREA CODE DIRECTORYHOME AREA CODE 800If, in the future, your telephone company requires you to dial the area code when making a local call, delete the home area code you have already programmed by pressing MUTE/REMOVE. After you have deleted the programmed home area code, ___ appears.•

11Make a call Press /FLASH or . You hear a dial tone.Dial the number.Make a predial callDial the number.Press /FLASH or .Answer a callPress /FLASH, or any of the dialing keys (0-9, #, *).End a callPress OFF/CLEAR or put the handset in the telephone base or charger.Speakerphone informationDuring a call, press to switch between speakerphone and normal handset use.VolumeDuring a call, press VOL or VOL to adjust the listening volume.1.2.1.2.The screen shows the elapsed time as you talk (in hours, minutes and seconds).When predialing (preview numbers before dialing), press MUTE/REMOVE or OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause (p appears).••Telephone operation

12Telephone operationMuteThe mute function allows you to hear the other party but the other party cannot hear you.During a call, press MUTE/REMOVE on the handset. The handset screen shows MUTED temporarily, along with the smaller MUTE icon.Press MUTE/REMOVE again to resume the conversation. The handset screen temporarily shows MICROPHONE ON.Ringer muteWhen the telephone is ringing, press OFF/CLEAR or MUTE/REMOVE to temporarily silence the ringer without disconnecting the call. The next call rings normally.Call waitingIf you subscribe to call waiting service from your telephone company, you hear an alert tone if there is an incoming call while you are on another call.Press /FLASH to answer the new incoming call. Press /FLASH again to return to the original call.Find handsetUse this feature to page all system handsets.Press FIND HANDSET on the telephone base. All idle handsets ring and the screens show ** PAGING **.To end paging, press /FLASH, , any dialing keys (0-9, #, *), or press FIND HANDSET on the telephone base.1.2.•1.2.PHONE 0:00:00MUTED MUTE RINGER MUTE

13Telephone operationOnly the most recent phone number from the redial memory is available for chain dialing.•Chain dialingUse this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while already dialing one phone number or while on a call. Chain dialing can be useful when accessing numbers other than phone numbers (such as bank account information or access codes).To access a number in the directory while on a call:Press MENU/SELECT and then press to highlight >DIRECTORY.Press MENU/SELECT to select.Scroll to the desired entry by pressing or .Press MENU/SELECT to dial the displayed number.To access a number in the call log while on a call:Press MENU/SELECT and then press to highlight >CALL LOG.Press MENU/SELECT to select.Scroll to the desired entry by pressing or .Press MENU/SELECT to dial the displayed number.To access the last number on the redial list while on a call:Press REDIAL/PAUSE to dial. Press REDIAL/PAUSE again within two seconds to cancel the chain dialing.1.2.3.4.1.2.3.4.

14Telephone operationMultiple handset useYou can use up to two system handsets at a time on an outside call. If a handset is already on a call and you would like to join the call, press /FLASH or on another handset to join the call.To end the call, press OFF/CLEAR or place the handset in the telephone base or charger. The call will not be terminated until all handsets hang up.You can buy additional expansion handsets (model CS6209) for this telephone base. You can register up to 12 handsets to the telephone base.The first nine handsets that you register are named HANDSETS 1-9. Use the handset number to intercom and transfer calls. Although the names for handsets 10-12 appear in their displays as 10-12, when you intercom or transfer to one of them, you must use *0 for HANDSET 10, *1 for HANDSET 11, and *2 for HANDSET 12.IntercomYou can have a conversation between two system handsets, so you can call someone in another room of your home.Press INT on your handset when not in use.If you have a two-handset system, your handset screen shows CALLING OTHER HANDSET.If you have more than two handsets, your screen shows INTERCOM TO:. Use the dialing keys to select the other handset.The other handset rings and its screen shows either OTHER HANDSET IS CALLING or CALLING HANDSET X.To answer the intercom call, press /FLASH, , INT, or any dialing keys (0-9, #, *) on the other handset. Both handsets now show INTERCOM.To end an intercom call, press INT, OFF/CLEAR, or place the handset back in the telephone base or charger.Answer an incoming call during an intercom callIf you receive an incoming outside call during an intercom call, there is an alert tone.To answer the call, press /FLASH. The intercom call ends automatically.To end the intercom call without answering the incoming call, press OFF/CLEAR.1.••2.3.••If the other handset does not answer the intercom call within 100 seconds, is in use, or is out of range, your originating handset screen shows UNABLE TO CALL TRY AGAIN and returns to idle mode.•OTHER HANDSET IS CALLINGINTERCOM CALLING OTHER HANDSET

15Telephone operationShare an outside callYou can call another system handset to join an outside call. That call continues even if you hang up. During a call, press INT. The other handset rings. The outside call is put on hold.If you have a two-handset system, your handset screen shows CALLING OTHER HANDSET. The other handset rings and its screen shows OTHER HANDSET IS CALLING.If you have more than two handsets, your screen shows TRANSFER TO:. Use the dialing keys to select the other handset. Your screen then shows CALLING HANDSET X. The other handset rings and its screen shows HANDSET X IS CALLING. To answer the call on the other handset, press /FLASH, , INT, or any dialing keys (0-9, #, *). The outside call is still on hold and both handsets now show INTERCOM. You can now have a private conversation between the system handsets.From this intercom call, you have the following options:You can let the other handset join you on the outside call in a three-way conversation. Press and hold INT on your originating handset.You can transfer the call. Press OFF/CLEAR, or place your handset back in the telephone base or charger. Your screen shows CALL TRANSFERED. The other handset is automatically connected to the outside call.You can alternate between the outside call (OUTSIDE CALL appears on the screen) and the intercom call (INTERCOM appears on the screen). Press INT repeatedly on your originating handset.The other person can leave the intercom call by pressing OFF/CLEAR, or placing the other handset back in the telephone base or charger. The outside call continues with the original system handset.1.••2.3.••••CALLING HANDSET XINTERCOM TRANSFER TO: HANDSET X IS CALLINGIf you want to cancel an intercom call and reconnect to the outside call before the other handset answers, press /FLASH, or INT on your originating handset.If the other handset does not answer the intercom call within 100 seconds, is in use, or is out of range, your originating handset screen shows UNABLE TO CALL TRY AGAIN and reconnects to the outside call automatically.••

16Telephone operationDirectoryThe directory can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name.When there are no records in the directory, the screen shows DIRECTORY EMPTY.When the directory is full and you try to save an entry, the screen shows LIST FULL.If you try to save a number already stored in the directory, the screen shows ALREADY SAVED.If the telephone number in the directory exceeds 15 digits, <* appears in front of the telephone number. Press * to move towards the end of the telephone number or press # to move towards the beginning of the telephone number.Only one handset can review the directory at a time. If a handset tries to enter the directory while another handset is already in it, NOT AVAILABLE AT THIS TIME appears.•••••Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset affect the directory on all handsets.•ELIZABETH JONES<* 800123456 #>ELIZABETH JONES123456789012 #> ELIZABETH JONES<* 180012345678ALREADY SAVEDLIST FULLDIRECTORY EMPTY

17Telephone operationStore a directory entryUse the following steps to store an entry in the directory.Press MENU/SELECT when the handset is not in use.Press or to select >DIRECTORY and then press MENU/SELECT.Press or to select >STORE, then press MENU/SELECT. The screen shows ENTER NUMBER. Use the dialing keys to enter the number.Press MUTE/REMOVE to backspace and erase a digit.Press and hold MUTE/REMOVE to erase the entire entry.Press to move the cursor to the left or to the right.Press and hold REDIAL/PAUSE to insert a dialing pause (p appears).- OR-Copy a number from the redial list by pressing REDIAL/PAUSE and then , or REDIAL/PAUSE to select a number. Press MENU/SELECT to copy the number.Press MENU/SELECT to move to the name. The screen shows ENTER NAME.Use the dialing keys (see page 18) to enter the name using the method explained in step 4 above. Press # to insert a space.Press MENU/SELECT to conﬁrm.1.2.3.4.••••5.6.7.ENTER NAME_ENTER NUMBER_>STORE REVIEW>DIRECTORY CALL LOG

18Telephone operationCharacter chartUse the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Number key Characters by number of key presses12345678911# ,,-.&2ABC2abc3DEF3de f4GHI 4gh i5JKL5 j k l6MNO 6m n o7PQRS 7 p q r s8TUV8 t u v9WXYZ9wx y z00* *?! /()@#spaceWhen entering a name in the directory, the ﬁrst letter of each word is automatically capitalized.•

19Telephone operation>REVIEW STORE VTECH 800-595-9511Search the directoryEntries are sorted alphabetically. To search the directory:Press when the handset is not in use.-OR-Press MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU/SELECT twice.Press or to browse.Alphabetical searchTo start an alphabetical search:Press when the handset is not in use.-OR-Press MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU/SELECT twice.Use the dialing keys to enter the letters associated with the name. For example, if you have name entries Jenny, Kristen and Linda in your directory, press 5 (JKL) once to ﬁnd Jenny, twice to ﬁnd Kristen, or three times to ﬁnd Linda. If there is no name entry matching your search, the next closest match in alphabetical order appears. If necessary, use or to browse.Dial a directory entryPress when the handset is not in use.-OR-Press MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU/SELECT twice.Press or , or use the alphabetical search to browse.Press /FLASH or .1.2.1.2.1.2.3.

20Telephone operationEdit a directory entryUse the following steps to edit an entry in the directory.Press when the handset is not in use.-OR-Press MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU/SELECT twice.Press or , or use the alphabetical search to browse (see page 19).Press MENU/SELECT to conﬁrm your selection. The screen shows EDIT NUMBER.Use the dialing keys to edit the number.Press MUTE/REMOVE to backspace and erase a digit.Press and hold MUTE/REMOVE to erase the entire entry.Press to move the cursor to the left or to the right.Press and hold REDIAL/PAUSE to insert a dialing pause (p appears).Copy a number from the redial list by pressing REDIAL/PAUSE and then , or REDIAL/PAUSE to select a number. Press MENU/SELECT to copy the number.Press MENU/SELECT to move to the name. The screen shows EDIT NAME.Use the dialing keys (see page 18) to edit the name using the method explained in step 4 above. Press # to insert a space.Press MENU/SELECT to save.Delete from the directoryPress when the handset is not in use.-OR-Press MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU/SELECT twice.Press or , or use the alphabetical search to browse.Press MUTE/REMOVE to remove the selected entry.1.2.3.4.•••••5.6.7.1.2.3.EDIT NUMBER595-9511_EDIT NAMEVTECH_

21Telephone operationAbout caller IDYou can use this telephone with regular caller ID service or combined caller ID with call waiting. You can use the telephone’s other features without subscribing to caller ID services. There might be fees for caller ID services and these services might not be available in all areas.Depending on your service, you might see the caller’s number or the caller’s name and number. The time and date are sent by the telephone company along with the call information.This product can provide caller ID information only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment. Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.It might be necessary to change your telephone service to use caller ID with call waiting features. Contact your telephone company if: • You have both caller ID and call waiting, but as separate services (you might need combined service).• You have only caller ID service, or only call waiting service.• You do not subscribe to any caller ID or call waiting services, but wish to order them.

22Telephone operationCall logIf you subscribe to caller ID service, information about each caller appears after the ﬁrst or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the call log.The call log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 24 digits, it is not saved or shown in the call log. If the phone number has more than 15 but fewer than 24 digits, only the last 15 digits appear. If the name has more than 15 characters, only the ﬁrst 15 characters are shown and saved in the call log.You can review, redial, and copy an entry into the directory.Entries appear in reverse chronological order.When the call log is full, the oldest entry is deleted to make room for new incoming call information.XX MISSED CALL(S) shows when there are new call log entries (including missed and unreviewed calls).CALL LOG EMPTY shows when there are no records in the call log.Only one handset can review the call log at a time. If a handset tries to enter the call log while another handset is already in it, NOT AVAILABLE AT THIS TIME appears.•••••••The caller ID information might not be available for every incoming call. The callers might intentionally block their names and/or telephone numbers.For call log entries with numbers between 16 and 23 digits, in order to view the entire number, you must save the entry to the directory (see page 24). ••HANDSET X XX MISSED CALLSCALL LOG EMPTY

23Telephone operationMissed calls indicator When there are unreviewed calls in the call log, the handset shows XX MISSED CALL(S).Each time you review a call log entry marked NEW, the number of missed calls decreases by one.When you have reviewed all the missed calls, the missed calls indicator no longer shows.If you do not want to review the missed calls one by one, press and hold OFF/CLEAR to erase the missed calls indicator. All the entries are then considered old and kept in the call log. Review the call log Press CID when the handset is not in use.Press or to browse through the call log. -OR-Press MENU/SELECT when the handset is not in use.Press or to select >CALL LOG, then press MENU/SELECT.Press or to select >REVIEW, then press MENU/SELECT.Press or to browse through the call log.The name (if available), telephone number, date and time of all incoming calls are shown on the screen.You hear a double beep when the list reaches the beginning or end of the call log.1.2.1.2.3.4.••HANDSET X XX MISSED CALLSVTECH595-9511 NEW3:45 AM 1/02 VTECH595-9511 3:45 AM 1/02 >CALL LOG RINGER VOLUME

24Telephone operation800-595-95111-800-595-9511595-95111-595-9511800-595-95111-800-595-9511595-95111-595-9511Make a call log entry ready to dialAlthough the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you might need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from and store in the call log. While reviewing the call log, press # repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory. When the number is shown in the correct format for dialing, press /FLASH or to call the number.Dial a call log entry When in the call log, press or to browse. Press /FLASH or to dial the entry.Save a call log entry to the directoryWhen in the call log, press or to browse.Press MENU/SELECT to select an entry. The screen displays EDIT NUMBER.Use the dialing keys to edit the number.Press MUTE/REMOVE to backspace and erase a digit.Press and hold MUTE/REMOVE to erase the entire entry.Press to move the cursor to the left or to the right.Press and hold REDIAL/PAUSE to insert a dialing pause (p appears).Copy a number from the redial list by pressing REDIAL/PAUSE and then , or REDIAL/PAUSE to select a number. Press MENU/SELECT to copy the number.Press MENU/SELECT to move to the name. The screen displays EDIT NAME.Use the dialing keys (see page 18) to edit the name using the same method as explained in step 3 above. Press # to insert a space.Press MENU/SELECT when done and the handset shows SAVED.If the entry is already saved in the directory, the handset shows ALREADY SAVED.If there is no caller ID information, the handset shows UNABLE TO SAVE.1.2.1.2.3.•••••4.•5.••EDIT NUMBER595-9511_EDIT NAMEVTECH_

25Telephone operationDelete from the call logTo delete one entry:When in the call log, press or to browse.Press MUTE/REMOVE to delete the selected entry.To delete all entries:Press MENU/SELECT when the handset is not in use.Press or to select >CALL LOG, then press MENU/SELECT.Press or to select >DEL ALL CALLS, then press MENU/SELECT.The screen shows DELETE ALL CALLS? Press MENU/SELECT to confirm.Call log display screen messages1.2.1.2.3.4.Displays WhenPRIVATE NAME The caller is blocking the name.PRIVATE NUMBER The caller is blocking the telephone number.PRIVATE CALLER The caller is blocking the name and number. UNKNOWN NAME This caller’s name is unavailable. UNKNOWN NUMBER This caller’s number is unavailable.UNKNOWN CALLER No information is available about this caller.LONG DISTANCEOR L (before the caller’s number) It is a long distance call.DELETE ALL CALLS?

26Telephone operationRedial listThe telephone stores the ﬁve most recently dialed numbers. When there are already ﬁve entries, the oldest entry is deleted to make room for the new entry.Entries are shown in reverse chronological order.Press REDIAL/PAUSE to browse the redial list.Dial a redial entryPress REDIAL/PAUSE, then , or REDIAL/PAUSE to browse. You hear a double beep when it reaches the beginning or end of the redial list.Press /FLASH or to dial the number.Delete from redialPress REDIAL/PAUSE, then , or REDIAL/PAUSE to browse.Press MUTE/REMOVE to delete the selected entry.•••1.2.1.2.

27Handset display screen messagesALREADY SAVED The telephone number entered is already stored in the directory.CALL LOG EMPTY There are no call log entries.CALLING HANDSET X(for models with three or more handsets)CALLING OTHER HANDSET(for models with two handsets)Calling another handset.CONNECTING... The cordless handset is searching for the telephone base.CHARGING The handset with low battery is recharging.DIRECTORY EMPTY There are no directory entries.ENDED You have just ended a call.HANDSET X IS CALLING (for models with three or more handsets)OTHER HANDSET IS CALLING(for models with two handsets)Another system handset is calling.INCOMING CALL There is an incoming call.INT REQUIRES TWO HANDSETS Two handsets are required for an intercom call.INTERCOM The handset is on an intercom call.INTERCOM ENDED You have just ended an intercom call.LINE IN USE A system handset or another telephone on the same line is in use.LIST FULL The directory is full.LOW BATTERY The battery needs to be recharged.MICROPHONE ON MUTE is turned off and the person on the other end can hear you. MUTED You have turned off the handset microphone. The other party cannot hear you but you can hear the other party.NEW VOICEMAIL There are new voicemail messages from your telephone company.Appendix

28AppendixHandset display screen messagesNO LINE There is no telephone line connected.NO SIGNAL, CALL ENDEDCommunication between handset and telephone base is lost during a call.NOT AVAILABLE AT THIS TIMEOne handset is already viewing the call log or directory and another handset attempts to review it.OUTSIDE CALL Connected to the external call during call transfer.**PAGING**The cordless handset locator is activated.PHONE The handset is in use.PLACE IN CHARGER The battery is very low. Place the handset in the telephone base or charger for recharging.RINGER MUTE The ringer is muted temporarily during an incoming call.SAVED Your selection has been saved.SPEAKER The handset speakerphone is in use.UNABLE TO CALL TRY AGAINYou have attempted to make an intercom call, but the handset you are calling is in the directory, in the call log, out of range or on an outside call.UNABLE TO SAVE You are attempting to save a caller ID entry with no name or number.XX MISSED CALLS There are unreviewed calls in your call log.

29AppendixHandset and telephone base indicatorsHandset lightsOn when the handset speakerphone is in use.•CHARGE On when the handset is charging in the telephone base or charger.•Telephone base lightsIN USE Flashes when there is an incoming call or another telephone sharing the same line is in use.On when the handset is in use.••VOICEMAIL Flashes when you have new voicemail from your telephone company.•MUTE Microphone is muted.•Ringer off.•NEW New call log entries.•NEW VOICEMAIL New voicemail received from the telephone company.•SPEAKER In speakerphone mode.• (Battery indicator) Cycles (low, medium, and full) when the handset battery is charging.Flashes when the battery is low and needs charging.Solid when the battery is fully charged.•••Handset icons

30AppendixBatteryIt takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:Operation Operating timeWhile in handset use (talking*) Up to eight and a half hoursWhile in speakerphone mode (talking*) Up to two hoursWhile not in use (standby**) Up to seven days*Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use.The battery needs charging when:A new battery is installed in the handset.The handset beeps.A battery is properly installed and the screen is blank.LOW BATTERY or PLACE IN CHARGER shows on the handset screen.CAUTION:To reduce the risk of ﬁre or injury, read and follow these instructions:Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.Do not dispose of the battery(ies) in a ﬁre. Check with local waste management codes for special disposal instructions.Do not open or mutilate the battery(ies). Released electrolyte is corrosive and might cause burns or injury to the eyes or skin. The electrolyte might be toxic if swallowed.Exercise care in handling batteries in order not to create a short circuit with conductive materials.Charge the battery(ies) provided with or identiﬁed for use with this product only in accordance with the instructions and limitations speciﬁed in this manual.Observe proper polarity orientation between the battery and metallic contacts.To prevent ﬁre or shock hazard, do not expose this product to water or any type of moisture.•••••••••••

31AppendixExpand your telephone systemYour new telephone system can accommodate up to 12 handsets. You can add new handsets (CS6209, purchased separately) to your telephone system, but each handset must be registered with the telephone base before use. To register a new handset, see Add and register a handset below.The handsets provided with your telephone system are pre-registered. Each handset is assigned a number that shows on the handset display. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone system already has HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3.Add and register a handset (optional)Each newly purchased handset (CS6209) must be registered to the telephone base before use. When ﬁrst purchased, each expansion handset shows NOT REGISTERED. Before registering to the telephone base, you might need to charge the battery for at least ﬁve minutes.To register a handset:Place the unregistered handset in the telephone base or charger. If PRESS FIND HS 4 SEC ON BASE does not appear on the handset screen after a few seconds, remove the handset and place it in the telephone base or charger again.On the telephone base, press and hold FIND HANDSET for about four seconds (until the IN USE light on the telephone base turns on) and then release the button. The handset shows PLEASE WAIT... and it takes about 10 seconds to complete the registration. The handset shows HANDSET X REGISTERED (X represents the handset number assigned) and you hear a beep when the registration completes.1.2.If the registration fails, the handset shows NOT REGISTERED. To reset the handset, remove the handset from the telephone base and place it back in. Try the registration process again.You cannot register a handset if any other system handset is in use.••

32AppendixReplace a handsetIf you want to replace a handset or re-assign the designated handset number of a registered handset, you must de-register all the handsets and then individually register each handset.To de-register all handsets:Press and hold FIND HANDSET on the telephone base for about 10 seconds (until the IN USE light on the telephone base turns on and starts to ﬂash), then release FIND HANDSET.Press and release FIND HANDSET again. You must press FIND HANDSET while the IN USE light is still ﬂashing. The IN USE light ﬂashes for approximately seven seconds.All system handsets show CONNECTING... The de-registration process takes about 10 seconds to complete. All handsets show NOT REGISTERED when the de-registration completes.If de-registration fails, you might need to reset the telephone and try again.To reset:Pick up the registered handset and then press /FLASH.Press OFF/CLEAR and place the handset back in the telephone base.-OR-Unplug the power from the telephone base, then plug it back in.1.2.3.1.2.1.You cannot de-register a handset if any system handset is in use.•

33AppendixTroubleshootingIf you have difﬁculty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.My telephone does not work at all.Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return the handset to the telephone base or charger after use.Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.Make sure the telephone line cord is plugged ﬁrmly into the telephone base and the telephone wall jack.Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.Charge the battery in the handset for up to 16 hours.If the battery is completely depleted, it might take approximately four minutes to charge the handset before PLACE IN CHARGER or LOW BATTERY appears on the screen.Remove and re-insert the battery. If that still does not work, it might be necessary to purchase a new battery.Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company.LOW BATTERY shows on screen.Place the handset in the telephone base or charger for recharging.Remove and re-install the battery and use it until fully depleted, then recharge the handset in the telephone base or charger for up to 16 hours.If the above measures do not correct the problem, replace the battery.The battery does not charge in the handset or the handset battery does not accept charge.Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on.Remove and reinstall the battery, then charge for up to 16 hours.If the handset is in the telephone base or charger but the CHARGE light on the handset is not on, refer to The CHARGE light is off in this section.If the battery is completely depleted, it might take approximately four minutes to charge the handset before PLACE IN CHARGER or LOW BATTERY appears on the screen.Purchase a new battery. Refer to the Battery section (page 30).••••••••••••••••

34AppendixTroubleshootingThe CHARGE light is off.Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric.Make sure the power adapter and telephone line cord are plugged in correctly and securely.Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.There is no dial tone.First, try all the above suggestions.Move the handset closer to the telephone base. It might be out of range.The telephone line cord might be malfunctioning. Install a new telephone line cord.Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or local service. Contact your local telephone company.The telephone does not ring when there is an incoming call.Make sure the handset ringer volume is not set to the lowest level (page 8). Make sure the telephone line cord and power adapter are plugged in properly (page 2).The handset might be too far from the telephone base. Move it closer to the telephone base.There might be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges might apply).Other electronic products can cause interference to your cordless telephone. Install your telephone as far away as possible from electronic devices such as: wireless routers, radios, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your local telephone company (charges might apply).The telephone line cord might be malfunctioning. Install a new telephone line cord.Re-install the battery and place the handset in the telephone base or charger.Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.•••••••••••••••••

35AppendixTroubleshootingI cannot dial out.First, try all the above suggestions.Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges might apply).Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise. My handset beeps and is not performing normally.Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.Move the handset closer to the telephone base. It might be out of range.Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.Other electronic products can cause interference to your cordless telephone. Install your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.There is interference during a telephone conversation.My calls fade out when I am using the cordless handset.The handset might be out of range. Move it closer to the telephone base.If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL ﬁlter between the telephone base and the telephone wall jack. The ﬁlter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL ﬁlters.Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.Other electronic products can cause interference to your cordless telephone. Install your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector. •••••••••••••

36AppendixTroubleshootingThe location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or ofﬁce, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges might apply).If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges might apply).I hear other calls when using the telephone.Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.I hear noise on the cordless handset, and none of the keys or buttons works.Make sure the telephone line cord is plugged in securely.My caller ID features are not working properly.Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone.The caller might not be calling from an area which supports caller ID.Both you and the caller’s telephone companies must use equipment compatible with the caller ID service.The caller ID information shows after the ﬁrst or second ring.If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL ﬁlter between the telephone base and the telephone wall jack. The ﬁlter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL ﬁlters.The telephone does not receive caller ID or the telephone does not show caller ID during call waiting.Make sure you subscribe to caller ID with call waiting features provided by the local telephone company. The caller might not be calling from an area which supports caller ID.Both you and the caller’s telephone companies must use equipment compatible with caller ID service.If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL ﬁlter between the telephone base and the telephone wall jack. The ﬁlter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL ﬁlters.••••••••••••••

37AppendixTroubleshootingCaller ID entries do not match the numbers I need to dial.Although the call log entries you receive have 10 digits, (the area code plus the seven-digit number), in some areas, you might need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store in the call log. While reviewing the call log, press # repeatedly to show these dialing options for local and long distance numbers before dialing or saving the telephone number.CONNECTING... shows in the handset screen. Why don’t I get a dial tone when I try to use this telephone?The handset might be out of range. Move it closer to the telephone base.Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and re-install the battery. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.Other electronic products might prevent your handset and telephone base from communicating with each other. Install your telephone base as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.Common cures for electronic equipment.If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed):Disconnect the power to the telephone base.Disconnect the battery on the cordless handset.Wait a few minutes before connecting power to the telephone base.Re-install the battery and place the cordless handset in the telephone base or charger.Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.••••••••••••

38AppendixImportant safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of ﬁre, electric shock and injury, including the following:Read and understand all instructions. Follow all warnings and instructions marked on the product.Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.Do not place this product on an unstable table, shelf, stand or other unstable surfaces.Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than speciﬁed access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. Do not overload wall outlets and extension cords. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:When the power supply cord or plug is damaged or frayed.If liquid has been spilled onto the product. If the product has been exposed to rain or water.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.If the product has been dropped and the telephone base and/or handset has been damaged.If the product exhibits a distinct change in performance.Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.Do not use the telephone to report a gas leak in the vicinity of the leak.Only put the handset of your telephone next to your ear when it is in normal talk mode.The power adapters are intended to be correctly oriented in a vertical or ﬂoor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.SAVE THESE INSTRUCTIONS1.2.3.4.5.6.7.8.9.10.11.12.A.B.C.D.E.F.13.14.15.16.

39AppendixOperating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofﬁce. When the handset is out of range, the handset displays CONNECTING... If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press /FLASH. Move closer to the telephone base, then press /FLASH to answer the call. If the handset moves out of range during a telephone conversation, there might be interference.To improve reception, move closer to the telephone base.MaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatmentPlace the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords.

40AppendixAbout cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted. Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference. Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.•••••The RBRC® sealThe RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

41AppendixWarrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.How long is the limited warranty period?The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover:1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, ﬁre, water or other liquid intrusion; or2. Product that has been damaged due to repair, alteration or modiﬁcation by anyone other than an authorized service representative of VTech; or3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or4. Product to the extent that the problem is caused by use with non-VTech accessories; or5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or7. Product returned without a valid proof of purchase (see item 2 below); or8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

42AppendixHow do you get warranty service?To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.What must you return with the Product to get warranty service?Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difﬁculty; andInclude a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and3. Provide your name, complete and correct mailing address, and telephone number.Other LimitationsThis warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modiﬁcations to this limited warranty and you should not rely on any such modiﬁcation.State/Provincial Law Rights: This warranty gives you speciﬁc legal rights, and you may also have other rights, which vary from state to state or province to province.Limitations: Implied warranties, including those of ﬁtness for a particular purpose and merchantability (an unwritten warranty that the Product is ﬁt for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost proﬁts or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Please retain your original sales receipt as proof of purchase.1.2.G

43AppendixFCC, ACTA and IC regulationsFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.Changes or modiﬁcations to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.This Class B digital apparatus complies with Canadian ICES-003.FCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identiﬁer in the format US:AAAEQ##TXXXX. This identiﬁer must be provided to your local telephone company upon request.The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identiﬁer (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ﬁve (5.0) or less. For more information, please contact your local telephone company.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualiﬁed installer.If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.••••

44AppendixIf this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notiﬁed as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to ﬁle a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, ﬁre, medical) in these locations. If you do store or test emergency numbers, please:Remain on the line and brieﬂy explain the reason for the call before hanging up.Perform such activities in off-peak hours, such as early morning or late evening.Industry CanadaOperation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.The term ‘’IC: ‘’ before the certiﬁcation/registration number only signiﬁes that the Industry Canada technical speciﬁcations were met.The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ﬁve.This product meets the applicable Industry Canada technical speciﬁcations.

45AppendixFrequency control Crystal controlled PLL synthesizerTransmit frequencyHandset: 1921.536-1928.448 MHzTelephone base: 1921.536-1928.448 MHzChannels 5Nominal effective rangeMaximum power allowed by FCC and IC. Actual operating range might vary according to environmental conditions at the time of use.Size Handset: 6.35 X 1.87 X 1.24 in (161.50 X 47.50 X 31.50 mm) Telephone base: 5.38 X 4.70 X 3.28 in (137.00 X 119.50 X 83.50 mm)Charger: 3.70 X 3.60 X 1.91 in (94.00 X 81.50 X 48.50 mm)Weight Handset: 4.54oz (128.60g) (including battery) Telephone base: 5.88oz (166.80g)Charger: 2.43oz (69.00g)Power requirementsHandset: 2.4V 500mAh Ni-MH battery Telephone base: 6V AC @ 300mACharger: 6V AC @ 300mAMemory Handset directory: 50 memory locations; up to 30 digits and 15 characters Handset call log: 50 memory locations; up to 24 digits and 15 charactersTechnical speciﬁcations

46AppendixAAdd a handset 31Answer a call 11BBattery 3, 30CCaller ID 21Call log 22Call log display screen messages 25Call waiting 12Chain dialing 13Character chart 18Charging 3Clear voicemail 10DDate and time 9Delete from redial 26Delete from the call log 25Delete from the directory 20Dial a call log entry 24Dial a directory entry 19Dial a redial entry 26Dialing pause 17, 20, 24Directory 16DSL ﬁlter 2EEdit a directory entry 20End a call 11Expand your telephone system 31FFind handset 12HHandset display screen messages 27Handset icons 29Handset lights 29Home area code 10IImportant safety instructions 38Intercom 14KKey tone 8LLanguage 9MMaintenance 39Make a call 11Make a call log entry ready to dial 24Missed calls indicator 23Mute 12OOperating range 39PParts checklist 1Predialing 11RRedial list 26Register a handset 31Review the call log 23Ringer mute 12Ringer tone 8Ringer volume 8Index

47AppendixIndexSSave a call log entry to the directory 24Search the directory 19Share an outside call 15Speakerphone 11Store a directory entry 17Store from redial 17TTechnical speciﬁcations 45Telephone base installation 2Telephone base lights 29Transfer a call 15Troubleshooting 33VVolume 8, 11WWall mount installation 4Warranty 41

VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, OregonDistributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C.Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD.Printed in China.91-002157-010-100

User’s manualwww.vtechphones.comModels: CS6229/CS6229-2/CS6229-3/CS6229-4/CS6229-5

Table of contentsiiGetting started .........................1Parts checklist ............................1Telephone base and charger installation ...............................2Battery installation and charging ..................................3Installation options .....................4Table top to wall mount .............installation ...............................4Wall mount to table top ..............installation ...............................5Handset layout ...........................6Telephone base layout ...............7Telephone settings ..................8Ringer volume (handset) ............8Ringer tone .................................8Key tone .....................................8LCD language ............................9Set date/time ..............................9Clear voicemail ...........................10Home area code .........................10Answering system settings ....11Answering system set up ...........11Number of rings ..........................11Remote code .............................11Message alert tone.....................11Announcement ...........................12Play your announcement ...........12Record your announcement .......12Delete your announcement ........12Telephone operation ................13Make a call ................................13Make a predial call .....................13Answer a call ..............................13End a call ....................................13Speakerphone information .........13Volume .......................................13Mute ...........................................14Ringer mute ................................14Call waiting .................................14Find handset...............................14Chain dialing...............................15Multiple handset use ..................16Intercom .....................................16Answer an incoming call during an intercom call ............16Share an outside call ..................17Directory .....................................18Store a directory entry ................19Character chart ..........................20Search the directory ...................21Alphabetical search ....................21Dial a directory entry ..................21Edit a directory entry ..................22Delete from the directory ............2 2About caller ID ............................23Call log .......................................24Missed calls indicator ................25Review the call log ....................25Make a call log entry ready to dial ......................................26Dial a call log entry ....................26Save a call log entry to the directory ............................26Delete from the call log ..............27Call log display screen messages ................................27Redial list ....................................28Dial a redial entry .......................28Delete from redial .......................28Answering system ...................29Answering system and voicemail .................................29Message capacity ......................29Turn the answering system on or off ...................................30Call screening ............................30Call intercept ..............................30Telephone base ringer volume ...30New message indication ............31Message playback .....................31Delete all messages ...................32Record and play memos ............32Record a memo ..........................32

iiiTable of contentsMessage window displays..........33Remote access ..........................34Appendix ...................................35Handset display screen messages ................................35Handset and telephone base indicators ................................37Battery ........................................38Expand your telephone system ..................................... 39Add and register a handset (optional) .................................39Replace a handset .....................40Troubleshooting .......................... 41Important safety instructions ......47Operating range .........................48Maintenance ............................... 48About cordless telephones.........49The RBRC® seal .........................49Warranty .....................................50FCC, ACTA and IC regulations ..52Technical speciﬁcations .............54Index ...........................................55

1Telephone line cordParts checklistYour telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.Quick start guideHandset(1 for CS6229,2 for CS6229-2,3 for CS6229-3,4 for CS6229-4 and 5 for CS6229-5)Telephone baseCharger and charger adapter(1 for CS6229-2, 2 for CS6229-3, 3 for CS6229-4 and 4 for CS6229-5)Battery compartment cover(1 for CS6229,2 for CS6229-2,3 for CS6229-3,4 for CS6229-4 and 5 for CS6229-5)Battery(1 for CS6229,2 for CS6229-2,3 for CS6229-3,4 for CS6229-4and 5 for CS6229-5)Telephone base power adapterUser’s manualTo purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.•Wall bracketGetting startedBAAB

2Telephone base and charger installationInstall the telephone base and charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL ﬁlter between the telephone line cord and the telephone wall jack. The ﬁlter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL ﬁlters.Telephone baseTelephone line cordTelephone base power adapter Telephone wall jackIf you have DSL high speed Internet service, a DSL filter (not included) is required.Electrical outlet not controlled by a wall switchCharger adapterChargerUse only the power adapters supplied with this product. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.The power adapters are intended to be correctly oriented in a vertical or ﬂoor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.••Getting started

3Getting startedWhen the screen shows LOW BATTERY, the backlight is off.If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.To purchase replacement batteries, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.•••Battery installation and chargingInstall the battery as shown below. After installing the battery, you might be able to make and receive short calls. For best performance, charge the handset for at least 16 hours before use. When not in use, place the handset in the telephone base or charger. See page 38 for battery operating times.Battery indicators Battery status ActionThe screen is blank. Battery has no charge and the handset cannot be used.Charge until the screen shows LOW BATTERY (about four minutes).The screen shows PLACE IN CHARGER.Battery has very little charge and the handset cannot be used.Charge until the screen shows LOW BATTERY (about four minutes).The screen shows LOW BATTERY, ﬂashes, and the handset beeps.Battery has enough charge to be used for a short time. There is not yet enough charge to use the speakerphone.Charge until the screen shows HANDSET X (about one hour).The screen shows HANDSET X.Battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use.If the battery compartment cover is on the handset, press the indentation and slide the cover to remove.Plug the battery securely into the plug inside the handset battery compartment, matching the color-coded label.Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.Align the cover ﬂat against the battery compartment, then slide it towards the center of the handset until it clicks into place.Charge the handset by placing it in the telephone base or charger. The CHARGE light is on when the handset charges.1.2.3.4.5.1234CHARGE light5When the screen showsLOW BATTERY, the backlight is off.

4Getting startedInstallation optionsYour telephone base is ready for table top use. If you want to mount yourIf you want to mount your telephone on a wall, use the provided wall bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You might need a professional to install the mounting plate.Table top to wall mount installation Position the telephone base as shown below. Insert the extended tabs (marked B) of the wall bracket into the slots on the back of the telephone base (marked B). Push the telephone base down until it clicks into place.If you are using a DSL ﬁlter, plug the line cord into the ﬁlter now. Route the telephone line cord (or DSL ﬁlter) through the wall bracket hole. Route the power cord out of the bottom of the telephone.Plug the telephone line cord (or DSL ﬁlter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch.Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with a twist tie.1.2.3.4.1 234

5Getting startedWall mount to table top installationIf the telephone line cord and power adapter cord are bundled, untie them ﬁrst.Lift the telephone base up to detach it from the black plastic wall bracket. Unplug the telephone line cord (or DSL ﬁlter) from the wall. Unplug the power adapter from the power outlet.See Telephone base and charger installation on page 2.1.2.3.1 2

6Getting startedCID (caller ID) Press to review the call log when the telephone is not in use.While in a menu, press to scroll down.During a call, press to lower the listening volume.MENU/SELECT Press to show the menu. While in a menu, press to select an item, or save an entry or setting.OFF/CLEAR During a call, press to hang up. While the handset is ringing, press to silence the ringer temporarily. Press and hold while the telephone is not in use to erase the missed calls indicator. During programming, press to exit without making changes.#Press repeatedly to show other dialing options when reviewing a call log entry.MUTE/REMOVEWhile on a call, press to mute the microphone. While reviewing the call log, press to delete an individual entry. Press to delete digits when predialing.INT (intercom) • Press to initiate an intercom conversation or transfer a call.1 While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory.CHARGE lightOn when the handset is charging in the telephone base or charger. (Speakerphone) Press to switch between speakerphone and handset./FLASHPress to make or answer a call. During a call, press to receive an incoming call when you receive a call waiting alert.REDIAL/PAUSE Press to review the redial list. While dialing or entering numbers into the directory, press and hold to insert a dialing pause. (Directory)Press to enter the directory when the telephone is not in use.While in a menu, press to scroll up.During a call, press to raise the listening volume.Handset layout

7Getting startedFIND HANDSET Press to page all system handsets./REPEATPress to repeat a message or press twice to play previous message (page 31).Message windowShows the number of messages and other answering system information (page 33)./SKIPPress to skip to the next message (page 31).X/DELETEPress to delete the message currently playing (page 31).When the phone is not in use, press twice to delete all previously reviewed messages (page 32).ANS ON/OFFPress to turn the answering system on or off (page 30)./PLAY/STOPPress to play messages (page 31).Press to stop message playback (page 31). VOL Press to adjust the volume during playback (page 31).When the phone is not in use, press to adjust the telephone base ringer volume (page 30).IN USE lightFlashes when there is an incoming call, or another telephone sharing the same line is in use.On when the handset is in use.VOICEMAIL lightFlashes when you have new voicemail, a service offered by your telephone company.Telephone base layout

8Ringer volume (handset)You can set the ringer volume or turn the ringer off.Press MENU/SELECT to show the menu when the handset is not in use.Press or to select >RINGER VOLUME, then press MENU/SELECT.Press or to adjust the volume. A sample of each ringer volume plays as you scroll through the choices.Press MENU/SELECT to conﬁrm your selection.1.2.3.4.RINGER VOLUME >RINGER VOLUME RINGER TONESetting the volume to the lowest level turns off the ringer. A ringer off icon appears.See page 30 to set the telephone base ringer volume.••Ringer toneYou can choose from different ringer tones.Press MENU/SELECT to show the menu when the handset is not in use.Press or to select >RINGER TONE, then press MENU/SELECT.Press or to select the desired ringer tone. A sample of each ringer tone plays as you scroll through the choices.Press MENU/SELECT to conﬁrm your selection.1.2.3.4.RINGER TONE1>RINGER TONE KEY TONEIf you turn off the ringer volume, you will not hear ringer tone samples.•>KEY TONE LANGUAGEKEY TONEONKey toneYou can turn the key tone on or off.Press MENU/SELECT to show the menu when the handset is not in use.Press or to select >KEY TONE, then press MENU/SELECT.Press or to choose ON or OFF.Press MENU/SELECT to conﬁrm your selection.1.2.3.4.Telephone settings

9Telephone settings>LANGUAGE SET DATE/TIMELANGUAGEENGLISHLCD languageYou can select ENGLISH, FRANÇAIS or ESPAÑOL to be used in all screen displays.Press MENU/SELECT to show the menu when the handset is not in use.Press or to select >LCD LANGUAGE, then press MENU/SELECT.Press or to scroll through the choices.Press MENU/SELECT to conﬁrm your selection.Set date/time The answering system announces the day and time of the message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the date and time are set automatically with each incoming call. The year must be correct so that the day of the week can be calculated from the caller ID information.Press MENU/SELECT to show the menu when the handset is not in use.Press or to select >SET DATE/TIME, then press MENU/SELECT.Press the dialing keys (0-9) to enter a two-digit number or press or until the screen displays the correct value. Press MENU/SELECT to advance.Repeat step 3 until the date and time are set.1.2.3.4.1.2.3.4.>SET DATE/TIME CLR VOICEMAILSET DATE 12/25/08If the date and time are not set, the system announces, “Time and day not set,” before each message is played.•SET TIME 03:18 AM

10Telephone settingsClear voicemailIf you subscribe to voicemail service offered by your telephone company, NEW VOICEMAIL and appear on the handset, and the VOICEMAIL light on the telephone base ﬂashes when you have new voicemail messages. Contact your local telephone company for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on both the handset and telephone base turn off automatically.Use the clear voicemail feature when the telephone indicates that there is new voicemail but there is none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your local telephone company continues to send the signal to turn on the indicators. To manually turn off these indicators:Press MENU/SELECT to show the menu when the handset is not in use.Press or to select >CLR VOICEMAIL, then press MENU/SELECT. The screen shows TURN OFF INDICATOR?Press MENU/SELECT to conﬁrm your selection.1.2.3.>CLR VOICEMAIL HOME AREA CODETURN OFF INDICATOR?Your telephone service provider might alert you to new messages with a stutter (broken) dial tone. Contact your service provider for details.•Home area codeIf you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log.Press MENU/SELECT to show the menu when the handset is not in use.Press or to select >HOME AREA CODE, then press MENU/SELECT. The stored home area code appears with the last digit ﬂashing.Use the dialing keys to enter the desired home area code.Press MUTE/REMOVE to delete a digit.Press and hold MUTE/REMOVE to delete the entire entry.Press MENU/SELECT to conﬁrm.1.2.3.••4.>HOME AREA CODE ANS. SYSTEMHOME AREA CODE 800If, in the future, your telephone company requires you to dial the area code when making a local call, delete the home area code you have already programmed by pressing MUTE/REMOVE. After you have deleted the programmed home area code, ___ appears.•

11Answering system set upUse a system handset to program your answering system.Number of ringsYou can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area.Press MENU/SELECT to show the menu when the handset is not in use.Press MENU/SELECT to select >ANS. SYSTEM.Press or to select >ANS SYS SETUP, then press MENU/SELECT.Press or to select ># OF RINGS, then press MENU/SELECT.Press or to choose from 2, 4, 6 or TOLL SAVER, then press MENU/SELECT to conﬁrm your selection.Remote code A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can set the code from 10 to 99.Press MENU/SELECT to show the menu when the handset is not in use.Press MENU/SELECT to select >ANS. SYSTEM.Press or to select >ANS SYS SETUP, then press MENU/SELECT.Press or to select >REMOTE CODE, then press MENU/SELECT.Press or to select, then press MENU/SELECT to conﬁrm.Message alert toneThis telephone can beep every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed.Press MENU/SELECT to show the menu when the handset is not in use.Press MENU/SELECT to select >ANS. SYSTEM.Press or to select >ANS SYS SETUP, then press MENU/SELECT.Press or to select >MSG ALERT TONE, then press MENU/SELECT.Press or to select from ON or OFF, then press MENU/SELECT to conﬁrm your selection.1.2.3.4.5.1.2.3.4.5.1.2.3.4.5.The answering system must be turned on for the message alert tone to function. •Answering system settings

12Answering system settingsAnnouncementThe telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. Play your announcement Press MENU/SELECT to show the menu when the handset is not in use.Press MENU/SELECT to select >ANS. SYSTEM.Press or to select >ANS SYS SETUP, then press MENU/SELECT.Press or to select >ANNOUNCEMENT, then press MENU/SELECT.The handset announces, “To play, press 2. To record, press 7.” Press 2 to play.Record your own announcement Press MENU/SELECT to show the menu when the handset is not in use.Press MENU/SELECT to select >ANS. SYSTEM.Press or to select >ANS SYS SETUP, then press MENU/SELECT.Press or to select >ANNOUNCEMENT, then press MENU/SELECT.The handset announces, “To play, press 2. To record, press 7.” Press 7 to record.The handset announces, “Record after the tone. Press 5 when you are done.”After the tone, speak towards the microphone of the handset.Press 5 when ﬁnished.The answering system automatically plays back the newly recorded announcement. Press 5 to stop the playback at anytime; 2 to replay the recorded announcement; or 7 to record again if desired.1.2.3.4.5.1.2.3.4.5.6.7.8.9.Your announcement can be up to 90 seconds in length.Announcements shorter than two seconds are not recorded.••Delete your announcementPress MENU/SELECT to show the menu when the handset is not in use.Press MENU/SELECT to select >ANS. SYSTEM.Press or to select >ANS SYS SETUP, then press MENU/SELECT.Press or to select >ANNOUNCEMENT, then press MENU/SELECT.The handset announces, “To play, press 2. To record, press 7.” Press 3 to delete your own recorded announcement.1.2.3.4.5.When your announcement is deleted, calls are answered with the preset announcement.•“To play, press 2. To record, press 7.”77“To play, press 2.To record, press 7.”77“To play, press 2. To record, press 7.”77

13Make a call Press /FLASH or . You hear a dial tone.Dial the number.Make a predial callDial the number.Press /FLASH or .Answer a callPress /FLASH, or any of the dialing keys (0-9, #, *).End a callPress OFF/CLEAR or put the handset in the telephone base or charger.Speakerphone informationDuring a call, press to switch between speakerphone and normal handset use.VolumeDuring a call, press VOL or VOL to adjust the listening volume.1.2.1.2.The screen shows the elapsed time as you talk (in hours, minutes and seconds).When predialing (preview numbers before dialing), press MUTE/REMOVE or OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause (p appears).••Telephone operationDuring a call, press to switch between speakerphone and normal handsetuse.

14Telephone operationMuteThe mute function allows you to hear the other party but the other party cannot hear you.During a call, press MUTE/REMOVE on the handset. The handset screen shows MUTED temporarily, along with the smaller MUTE icon.Press MUTE/REMOVE again to resume the conversation. The handset screen temporarily shows MICROPHONE ON.Ringer muteWhen the telephone is ringing, press OFF/CLEAR or MUTE/REMOVE to temporarily silence the ringer without disconnecting the call. The next call rings normally.Call waitingIf you subscribe to call waiting service from your telephone company, you hear an alert tone if there is an incoming call while you are on another call.Press /FLASH to answer the new incoming call. Press /FLASH again to return to the original call.Find handsetUse this feature to page all system handsets.Press FIND HANDSET on the telephone base. All idle handsets ring and the screens show ** PAGING **.To end paging, press /FLASH, , any dialing keys (0-9, #, *), or press FIND HANDSET on the telephone base.1.2.•1.2.PHONE 0:00:00MUTED MUTE RINGER MUTE

15Telephone operationOnly the most recent phone number from the redial memory is available for chain dialing.•Chain dialingUse this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while already dialing one phone number or while on a call. Chain dialing can be useful when accessing numbers other than phone numbers (such as bank account information or access codes).To access a number in the directory while on a call:Press MENU/SELECT and then press to highlight >DIRECTORY.Press MENU/SELECT to select.Scroll to the desired entry by pressing or .Press MENU/SELECT to dial the displayed number.To access a number in the call log while on a call:Press MENU/SELECT and then press to highlight >CALL LOG.Press MENU/SELECT to select.Scroll to the desired entry by pressing or .Press MENU/SELECT to dial the displayed number.To access the last number on the redial list while on a call:Press REDIAL/PAUSE to dial. Press REDIAL/PAUSE again within two seconds to cancel the chain dialing.1.2.3.4.1.2.3.4.

16Telephone operationMultiple handset useYou can use up to two system handsets at a time on an outside call. If a handset is already on a call and you would like to join the call, press /FLASH or on another handset to join the call.To end the call, press OFF/CLEAR or place the handset in the telephone base or charger. The call will not be terminated until all handsets hang up.You can buy additional expansion handsets (model CS6209) for this telephone base. You can register up to 12 handsets to the telephone base.The first nine handsets that you register are named HANDSETS 1-9. Use the handset number to intercom and transfer calls. Although the names for handsets 10-12 appear in their displays as 10-12, when you intercom or transfer to one of them, you must use *0 for HANDSET 10, *1 for HANDSET 11, and *2 for HANDSET 12.IntercomYou can have a conversation between two system handsets, so you can call someone in another room of your home.Press INT on your handset when not in use.If you have a two-handset system, your handset screen shows CALLING OTHER HANDSET.If you have more than two handsets, your screen shows INTERCOM TO:. Use the dialing keys to select the other handset.The other handset rings and its screen shows either OTHER HANDSET IS CALLING or CALLING HANDSET X.To answer the intercom call, press /FLASH, , INT, or any dialing keys (0-9, #, *) on the other handset. Both handsets now show INTERCOM.To end an intercom call, press INT, OFF/CLEAR, or place the handset back in the telephone base or charger.Answer an incoming call during an intercom callIf you receive an incoming outside call during an intercom call, there is an alert tone.To answer the call, press /FLASH. The intercom call ends automatically.To end the intercom call without answering the incoming call, press OFF/CLEAR.1.••2.3.••If the other handset does not answer the intercom call within 100 seconds, is in use, or is out of range, your originating handset screen shows UNABLE TO CALL TRY AGAIN and returns to idle mode.•OTHER HANDSET IS CALLINGINTERCOM CALLING OTHER HANDSET

17Telephone operationShare an outside callYou can call another system handset to join an outside call. That call continues even if you hang up. During a call, press INT. The other handset rings. The outside call is put on hold.If you have a two-handset system, your handset screen shows CALLING OTHER HANDSET. The other handset rings and its screen shows OTHER HANDSET IS CALLING.If you have more than two handsets, your screen shows TRANSFER TO:. Use the dialing keys to select the other handset. Your screen then shows CALLING HANDSET X. The other handset rings and its screen shows HANDSET X IS CALLING. To answer the call on the other handset, press /FLASH, , INT, or any dialing keys (0-9, #, *). The outside call is still on hold and both handsets now show INTERCOM. You can now have a private conversation between the system handsets.From this intercom call, you have the following options:You can let the other handset join you on the outside call in a three-way conversation. Press and hold INT on your originating handset.You can transfer the call. Press OFF/CLEAR, or place your handset back in the telephone base or charger. Your screen shows CALL TRANSFERED. The other handset is automatically connected to the outside call.You can alternate between the outside call (OUTSIDE CALL appears on the screen) and the intercom call (INTERCOM appears on the screen). Press INT repeatedly on your originating handset.The other person can leave the intercom call by pressing OFF/CLEAR, or placing the other handset back in the telephone base or charger. The outside call continues with the original system handset.1.••2.3.••••CALLING HANDSET XINTERCOM TRANSFER TO: HANDSET X IS CALLINGIf you want to cancel an intercom call and reconnect to the outside call before the other handset answers, press /FLASH, or INT on your originating handset.If the other handset does not answer the intercom call within 100 seconds, is in use, or is out of range, your originating handset screen shows UNABLE TO CALL TRY AGAIN and reconnects to the outside call automatically.••

18Telephone operationDirectoryThe directory can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name.When there are no records in the directory, the screen shows DIRECTORY EMPTY.When the directory is full and you try to save an entry, the screen shows LIST FULL.If you try to save a number already stored in the directory, the screen shows ALREADY SAVED.If the telephone number in the directory exceeds 15 digits, <* appears in front of the telephone number. Press * to move towards the end of the telephone number or press # to move towards the beginning of the telephone number.Only one handset can review the directory at a time. If a handset tries to enter the directory while another handset is already in it, NOT AVAILABLE AT THIS TIME appears.•••••Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset affect the directory on all handsets.•ELIZABETH JONES<* 800123456 #>ELIZABETH JONES123456789012 #> ELIZABETH JONES<* 180012345678ALREADY SAVEDLIST FULLDIRECTORY EMPTY

19Telephone operationStore a directory entryUse the following steps to store an entry in the directory.Press MENU/SELECT when the handset is not in use.Press or to select >DIRECTORY and then press MENU/SELECT.Press or to select >STORE, then press MENU/SELECT. The screen shows ENTER NUMBER. Use the dialing keys to enter the number.Press MUTE/REMOVE to backspace and erase a digit.Press and hold MUTE/REMOVE to erase the entire entry.Press to move the cursor to the left or to the right.Press and hold REDIAL/PAUSE to insert a dialing pause (p appears).- OR-Copy a number from the redial list by pressing REDIAL/PAUSE and then , or REDIAL/PAUSE to select a number. Press MENU/SELECT to copy the number.Press MENU/SELECT to move to the name. The screen shows ENTER NAME.Use the dialing keys (see page 20) to enter the name using the method explained in step 4 above. Press # to insert a space.Press MENU/SELECT to conﬁrm.1.2.3.4.••••5.6.7.ENTER NAME_ENTER NUMBER_>STORE REVIEW>DIRECTORY CALL LOG

20Telephone operationCharacter chartUse the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Number key Characters by number of key presses12345678911# ,,-.&2ABC2abc3DEF3de f4GHI 4gh i5JKL5 j k l6MNO 6m n o7PQRS 7 p q r s8TUV8 t u v9WXYZ9wx y z00* *?! /()@#spaceWhen entering a name in the directory, the ﬁrst letter of each word is automatically capitalized.•

21Telephone operation>REVIEW STORE VTECH 800-595-9511Search the directoryEntries are sorted alphabetically. To search the directory:Press when the handset is not in use.-OR-Press MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU/SELECT twice.Press or to browse.Alphabetical searchTo start an alphabetical search:Press when the handset is not in use.-OR-Press MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU/SELECT twice.Use the dialing keys to enter the letters associated with the name. For example, if you have name entries Jenny, Kristen and Linda in your directory, press 5 (JKL) once to ﬁnd Jenny, twice to ﬁnd Kristen, or three times to ﬁnd Linda. If there is no name entry matching your search, the next closest match in alphabetical order appears. If necessary, use or to browse.Dial a directory entryPress when the handset is not in use.-OR-Press MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU/SELECT twice.Press or , or use the alphabetical search to browse.Press /FLASH or .1.2.1.2.1.2.3.

22Telephone operationEdit a directory entryUse the following steps to edit an entry in the directory.Press when the handset is not in use.-OR-Press MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU/SELECT twice.Press or , or use the alphabetical search to browse (see page 21).Press MENU/SELECT to conﬁrm your selection. The screen shows EDIT NUMBER.Use the dialing keys to edit the number.Press MUTE/REMOVE to backspace and erase a digit.Press and hold MUTE/REMOVE to erase the entire entry.Press to move the cursor to the left or to the right.Press and hold REDIAL/PAUSE to insert a dialing pause (p appears).Copy a number from the redial list by pressing REDIAL/PAUSE and then , or REDIAL/PAUSE to select a number. Press MENU/SELECT to copy the number.Press MENU/SELECT to move to the name. The screen shows EDIT NAME.Use the dialing keys (see page 20) to edit the name using the method explained in step 4 above. Press # to insert a space.Press MENU/SELECT to save.Delete from the directoryPress when the handset is not in use.-OR-Press MENU/SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU/SELECT twice.Press or , or use the alphabetical search to browse.Press MUTE/REMOVE to remove the selected entry.1.2.3.4.•••••5.6.7.1.2.3.EDIT NUMBER595-9511_EDIT NAMEVTECH_

23Telephone operationAbout caller IDYou can use this telephone with regular caller ID service or combined caller ID with call waiting. You can use the telephone’s other features without subscribing to caller ID services. There might be fees for caller ID services and these services might not be available in all areas.Depending on your service, you might see the caller’s number or the caller’s name and number. The time and date are sent by the telephone company along with the call information.This product can provide caller ID information only if both you and the caller are in areas offering caller ID service and if both telephone companies use compatible equipment. Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.It might be necessary to change your telephone service to use caller ID with call waiting features. Contact your telephone company if: • You have both caller ID and call waiting, but as separate services (you might need combined service).• You have only caller ID service, or only call waiting service.• You do not subscribe to any caller ID or call waiting services, but wish to order them.

24Telephone operationCall logIf you subscribe to caller ID service, information about each caller appears after the ﬁrst or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the call log.The call log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 24 digits, it is not saved or shown in the call log. If the phone number has more than 15 but fewer than 24 digits, only the last 15 digits appear. If the name has more than 15 characters, only the ﬁrst 15 characters are shown and saved in the call log.You can review, redial, and copy an entry into the directory.Entries appear in reverse chronological order.When the call log is full, the oldest entry is deleted to make room for new incoming call information.XX MISSED CALL(S) shows when there are new call log entries (including missed and unreviewed calls).CALL LOG EMPTY shows when there are no records in the call log.Only one handset can review the call log at a time. If a handset tries to enter the call log while another handset is already in it, NOT AVAILABLE AT THIS TIME appears.•••••••The caller ID information might not be available for every incoming call. The callers might intentionally block their names and/or telephone numbers.For call log entries with numbers between 16 and 23 digits, in order to view the entire number, you must save the entry to the directory (see page 26). ••HANDSET X XX MISSED CALLSCALL LOG EMPTY

25Telephone operationMissed calls indicator When there are unreviewed calls in the call log, the handset shows XX MISSED CALL(S).Each time you review a call log entry marked NEW, the number of missed calls decreases by one.When you have reviewed all the missed calls, the missed calls indicator no longer shows.If you do not want to review the missed calls one by one, press and hold OFF/CLEAR to erase the missed calls indicator. All the entries are then considered old and kept in the call log. Review the call log Press CID when the handset is not in use.Press or to browse through the call log. -OR-Press MENU/SELECT when the handset is not in use.Press or to select >CALL LOG, then press MENU/SELECT.Press or to select >REVIEW, then press MENU/SELECT.Press or to browse through the call log.The name (if available), telephone number, date and time of all incoming calls are shown on the screen.You hear a double beep when the list reaches the beginning or end of the call log.1.2.1.2.3.4.••HANDSET X XX MISSED CALLSVTECH595-9511 NEW3:45 AM 1/02 VTECH595-9511 3:45 AM 1/02 >CALL LOG RINGER VOLUME

26Telephone operation800-595-95111-800-595-9511595-95111-595-9511800-595-95111-800-595-9511595-95111-595-9511Make a call log entry ready to dialAlthough the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you might need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from and store in the call log. While reviewing the call log, press # repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory. When the number is shown in the correct format for dialing, press /FLASH or to call the number.Dial a call log entry When in the call log, press or to browse. Press /FLASH or to dial the entry.Save a call log entry to the directoryWhen in the call log, press or to browse.Press MENU/SELECT to select an entry. The screen displays EDIT NUMBER.Use the dialing keys to edit the number.Press MUTE/REMOVE to backspace and erase a digit.Press and hold MUTE/REMOVE to erase the entire entry.Press to move the cursor to the left or to the right.Press and hold REDIAL/PAUSE to insert a dialing pause (p appears).Copy a number from the redial list by pressing REDIAL/PAUSE and then , or REDIAL/PAUSE to select a number. Press MENU/SELECT to copy the number.Press MENU/SELECT to move to the name. The screen displays EDIT NAME.Use the dialing keys (see page 20) to edit the name using the same method as explained in step 3 above. Press # to insert a space.Press MENU/SELECT when done and the handset shows SAVED.If the entry is already saved in the directory, the handset shows ALREADY SAVED.If there is no caller ID information, the handset shows UNABLE TO SAVE.1.2.1.2.3.•••••4.•5.••EDIT NUMBER595-9511_EDIT NAMEVTECH_

27Telephone operationDelete from the call logTo delete one entry:When in the call log, press or to browse.Press MUTE/REMOVE to delete the selected entry.To delete all entries:Press MENU/SELECT when the handset is not in use.Press or to select >CALL LOG, then press MENU/SELECT.Press or to select >DEL ALL CALLS, then press MENU/SELECT.The screen shows DELETE ALL CALLS? Press MENU/SELECT to confirm.Call log display screen messages1.2.1.2.3.4.Displays WhenPRIVATE NAME The caller is blocking the name.PRIVATE NUMBER The caller is blocking the telephone number.PRIVATE CALLER The caller is blocking the name and number. UNKNOWN NAME This caller’s name is unavailable. UNKNOWN NUMBER This caller’s number is unavailable.UNKNOWN CALLER No information is available about this caller.LONG DISTANCEOR L (before the caller’s number) It is a long distance call.DELETE ALL CALLS?

28Telephone operationRedial listThe telephone stores the ﬁve most recently dialed numbers. When there are already ﬁve entries, the oldest entry is deleted to make room for the new entry.Entries are shown in reverse chronological order.Press REDIAL/PAUSE to browse the redial list.Dial a redial entryPress REDIAL/PAUSE, then , or REDIAL/PAUSE to browse. You hear a double beep when it reaches the beginning or end of the redial list.Press /FLASH or to dial the number.Delete from redialPress REDIAL/PAUSE, then , or REDIAL/PAUSE to browse.Press MUTE/REMOVE to delete the selected entry.•••1.2.1.2.

29Answering system and voicemailYour telephone has both a digital answering system and voicemail indication. Most telephone companies offer voicemail service (fees may apply). Your telephone’s answering system and voicemail indication are independent features, and each alerts you to new messages differently. For more information on the voicemail indicators, see page 10. To listen to your voicemail, follow the instructions provided by your voicemail service provider. To listen to messages recorded on your digital answering system, see page 31.If you subscribe to caller ID/call waiting service through your telephone company, you can use your telephone answering system and voicemail together. If you are on a call, or the answering system is busy and you receive another call, the second caller can leave a voicemail message. Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, set your voicemail to answer calls after six rings and set your answering system to answer after four rings. Message capacityThe answering system can record and store up to 99 messages. Each message can be up to four minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.Some telephone companies program the delay before answering calls in seconds instead of rings; in this case, allow six seconds per ring when determining the appropriate setting.•Answering system

30Answering systemTurn the answering system on or offThe answering system must be turned on to answer and record messages.When the answering system is turned on, the ANS ON/OFF light on the telephone base will be on and ANS ON will display on the handset.To turn on or off with the telephone base: Press ANS ON/OFF to turn the answering system on or off. If the answering system is turned on, it announces, “Calls will be answered.” If the answering system is turned off, it announces, “Calls will not be answered.” To turn on or off with a handset:Press MENU/SELECT to show the menu when the handset is not in use.Press MENU/SELECT to select >ANS. SYSTEM.Press or to select >ANS SYS SETUP, then press MENU/SELECT.Press MENU/SELECT to select >ANSWER ON/OFF.Press or to choose ON or OFF, then press MENU/SELECT.•1.2.3.4.5.You cannot use the answering system while a system handset is on a call.•Call screeningYou can listen at the telephone base to a caller leaving a message. If you want to turn off the call screening feature, set the telephone base volume to zero. Remember to raise the volume in order to hear your messages during playback.Call interceptIf you want to talk to the person whose message is being recorded, press /FLASH on the handset.Telephone base ringer volumePress VOL or VOL on the telephone base to adjust the ringer volume when the telephone is not in use. If you set the ringer volume to zero, the base ringer is off.See page 8 to set the handset ringer volume. •

31Answering systemNew message indicationThe message window on the telephone base ﬂashes and shows on the handset when there are new answering system messages.If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are unreviewed messages.If the answering system has less than ﬁve minutes of recording time left, the remaining time is announced.If F and number of messages are ﬂashing in the message window, the memory is full. Delete some messages to make room for more.••Message playbackIf you have new messages, the telephone plays only the new messages (oldest ﬁrst). If there are no new messages, the telephone plays back all messages (oldest ﬁrst).When playback begins, you hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces, “End of messages.”To play messages with the telephone base:Press /PLAY/STOP to listen to messages.Options during playback:Press VOL to adjust the speaker volume.Press /SKIP to skip to the next message.Press /REPEAT to repeat the message currently playing. Press /REPEAT twice to listen to the previous message.Press X/DELETE to delete the current message. The system advances to the next message.Press /PLAY/STOP to stop.To play messages with a handset:Press MENU/SELECT to show the menu when the handset is not in use.Press MENU/SELECT to select >ANS. SYSTEM.Press MENU/SELECT to select >PLAY MSGS, then press MENU/SELECT.Options during playback:Press VOL to adjust the speaker volume.Press 6 to skip to the next message.Press 4 to repeat the message currently playing. Press 4 twice to listen to the previous message.Press 3 to delete the current message. The system advances to the next message.Press 5 to stop. 1.•••••1.2.3.•••••You can only delete old messages, which are messages you have played.•

32Answering system“Memory is full,” is announced if you record a memo when the memory is full.Each memo can be up to four minutes in length.Memos shorter than one second are not recorded.•••Delete all messagesTo delete all messages with the telephone base:Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages are erased and the telephone announces, “All old messages deleted.”To delete all messages with a handset:Press MENU/SELECT to show the menu when the handset is not in use.Press MENU/SELECT to select >ANS. SYSTEM.Press or to select >DEL ALL OLD, then press MENU/SELECT.The handset shows DELETE ALL OLD MSG? Press MENU/SELECT to conﬁrm your selection.Record and play memosMemos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Playback and delete them in the same way as incoming messages.Record a memoPress MENU/SELECT to show the menu when the handset is not in use.Press MENU/SELECT to select >ANS. SYSTEM.Press or to select >RECORD MEMO, then press MENU/SELECT.The handset announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the microphone of the handset.Press 5 when ﬁnished recording. The handset announces, “Recorded.”1.2.3.4.1.2.3.4.5.f you record a memo

33Answering systemIf the memory is full, the answering system answers incoming calls after 10 rings and announces, “Memory is full. Enter the remote access code.” •Window displays Descriptions0No messages.1-99 Total number of old messages recorded.0-99 (ﬂashing) Total number of messages recorded.The telephone base might have lost and regained power. The clock needs to be set.1-99 & F (alternating) Memory is full with total number of messages recorded.1-99 (ﬂashing) Current message number during new message playback.1-99 Current message number during old message playback.1-8Telephone base speaker volume level while adjusting.-- Telephone is answering a call or being accessed remotely. The answering system is being programmed.-- (ﬂashing) Telephone is being initialized.0-6 Telephone base ringer level while adjusting.Message window displaysTelephone is answering a call or being accessed remotely.pggThe answering system is being programmed.-- ((ﬂashing)Telephone is being initialized.

34Answering systemIf you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play.Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.When the answering system is turned off, the telephone answers after 10 rings, and announces, “Please enter your remote access code.”•••Remote accessA two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19; see Remote code on page 36 to change it. Dial your telephone number from any touch tone telephone.When the system plays your announcement, enter the two-digit security code. If you have new messages, the system plays them automatically (new messages ﬁrst).You can also enter one of the following remote commands.Hang up or press 8 to end the call.1.2.3.4.Command Function1 Play all messages.2 Play only new messages.3 Delete the current message (during playback).33 Delete all messages.4 Repeat the current message (during playback).5 Stop.*5 Hear a list of remote commands.6 Skip to the next message (during playback).*7 Record a new announcement.8 End the call.0 Turn the answering system on or off.

35Handset display screen messagesALREADY SAVED The telephone number entered is already stored in the directory.CALL LOG EMPTY There are no call log entries.CALLING HANDSET X(for models with three or more handsets)CALLING OTHER HANDSET(for models with two handsets)Calling another handset.CONNECTING... The cordless handset is searching for the telephone base.CHARGING The handset with low battery is recharging.DIRECTORY EMPTY There are no directory entries.ENDED You have just ended a call.HANDSET X IS CALLING (for models with three or more handsets)OTHER HANDSET IS CALLING(for models with two handsets)Another system handset is calling.INCOMING CALL There is an incoming call.INT REQUIRES TWO HANDSETS Two handsets are required for an intercom call.INTERCOM The handset is on an intercom call.INTERCOM ENDED You have just ended an intercom call.LINE IN USE A system handset or another telephone on the same line is in use.LIST FULL The directory is full.LOW BATTERY The battery needs to be recharged.MICROPHONE ON MUTE is turned off and the person on the other end can hear you. MUTED You have turned off the handset microphone. The other party cannot hear you but you can hear the other party.NEW VOICEMAIL There are new voicemail messages from your telephone company.Appendix(for models with two handsets)(for models with two handsets)

36AppendixHandset display screen messagesNO LINE There is no telephone line connected.NO SIGNAL, CALL ENDEDCommunication between handset and telephone base is lost during a call.NOT AVAILABLE AT THIS TIMEOne handset is already viewing the call log or directory and another handset attempts to review it.OUTSIDE CALL Connected to the external call during call transfer.**PAGING**The cordless handset locator is activated.PHONE The handset is in use.PLACE IN CHARGER The battery is very low. Place the handset in the telephone base or charger for recharging.RINGER MUTE The ringer is muted temporarily during an incoming call.SAVED Your selection has been saved.SPEAKER The handset speakerphone is in use.UNABLE TO CALL TRY AGAINYou have attempted to make an intercom call, but the handset you are calling is in the directory, in the call log, out of range or on an outside call.UNABLE TO SAVE You are attempting to save a caller ID entry with no name or number.XX MISSED CALLS There are unreviewed calls in your call log.

37AppendixHandset and telephone base indicatorsHandset lightsOn when the handset speakerphone is in use.•CHARGE On when the handset is charging in the telephone base or charger.•Telephone base lightsIN USE Flashes when there is an incoming call or another telephone sharing the same line is in use.On when the handset is in use.••VOICEMAIL Flashes when you have new voicemail from your telephone company.•ANS ON/OFF On when the answering system is on.•ANS ON Answering system is turned on.•MUTE Microphone is muted.•Ringer off.•New answering system messages.•Message number currently playing and total number of messages recorded.•NEW New call log entries.•NEW VOICEMAIL New voicemail received from the telephone company.•SPEAKER In speakerphone mode.• (Battery indicator) Cycles (low, medium, and full) when the handset battery is charging.Flashes when the battery is low and needs charging.Solid when the battery is fully charged.•••Handset icons1/3

38AppendixBatteryIt takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:Operation Operating timeWhile in handset use (talking*) Up to eight and a half hoursWhile in speakerphone mode (talking*) Up to two hoursWhile not in use (standby**) Up to seven days*Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use.The battery needs charging when:A new battery is installed in the handset.The handset beeps.A battery is properly installed and the screen is blank.LOW BATTERY or PLACE IN CHARGER shows on the handset screen.CAUTION:To reduce the risk of ﬁre or injury, read and follow these instructions:Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.Do not dispose of the battery(ies) in a ﬁre. Check with local waste management codes for special disposal instructions.Do not open or mutilate the battery(ies). Released electrolyte is corrosive and might cause burns or injury to the eyes or skin. The electrolyte might be toxic if swallowed.Exercise care in handling batteries in order not to create a short circuit with conductive materials.Charge the battery(ies) provided with or identiﬁed for use with this product only in accordance with the instructions and limitations speciﬁed in this manual.Observe proper polarity orientation between the battery and metallic contacts.To prevent ﬁre or shock hazard, do not expose this product to water or any type of moisture.•••••••••••eight and a half hourso two hoursseven days

39AppendixExpand your telephone systemYour new telephone system can accommodate up to 12 handsets. You can add new handsets (CS6209, purchased separately) to your telephone system, but each handset must be registered with the telephone base before use. To register a new handset, see Add and register a handset below.The handsets provided with your telephone system are pre-registered. Each handset is assigned a number that shows on the handset display. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone system already has HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3.Add and register a handset (optional)Each newly purchased handset (CS6209) must be registered to the telephone base before use. When ﬁrst purchased, each expansion handset shows NOT REGISTERED. Before registering to the telephone base, you might need to charge the battery for at least ﬁve minutes.To register a handset:Place the unregistered handset in the telephone base or charger. If PRESS FIND HS 4 SEC ON BASE does not appear on the handset screen after a few seconds, remove the handset and place it in the telephone base or charger again.On the telephone base, press and hold FIND HANDSET for about four seconds (until the IN USE light on the telephone base turns on) and then release the button. The handset shows PLEASE WAIT... and it takes about 10 seconds to complete the registration. The handset shows HANDSET X REGISTERED (X represents the handset number assigned) and you hear a beep when the registration completes.1.2.If the registration fails, the handset shows NOT REGISTERED. To reset the handset, remove the handset from the telephone base and place it back in. Try the registration process again.You cannot register a handset if any other system handset is in use.••PRESSfgFIND HS 4 SEC ON BASEfd h

40AppendixReplace a handsetIf you want to replace a handset or re-assign the designated handset number of a registered handset, you must de-register all the handsets and then individually register each handset.To de-register all handsets:Press and hold FIND HANDSET on the telephone base for about 10 seconds (until the IN USE light on the telephone base turns on and starts to ﬂash), then release FIND HANDSET.Press and release FIND HANDSET again. You must press FIND HANDSET while the IN USE light is still ﬂashing. The IN USE light ﬂashes for approximately seven seconds.All system handsets show CONNECTING... The de-registration process takes about 10 seconds to complete. All handsets show NOT REGISTERED when the de-registration completes.If de-registration fails, you might need to reset the telephone and try again.To reset:Pick up the registered handset and then press /FLASH.Press OFF/CLEAR and place the handset back in the telephone base.-OR-Unplug the power from the telephone base, then plug it back in.1.2.3.1.2.1.You cannot de-register a handset if any system handset is in use.•

41AppendixTroubleshootingIf you have difﬁculty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.My telephone does not work at all.Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return the handset to the telephone base or charger after use.Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.Make sure the telephone line cord is plugged ﬁrmly into the telephone base and the telephone wall jack.Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.Charge the battery in the handset for up to 16 hours.If the battery is completely depleted, it might take approximately four minutes to charge the handset before PLACE IN CHARGER or LOW BATTERY appears on the screen.Remove and re-insert the battery. If that still does not work, it might be necessary to purchase a new battery.Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company.LOW BATTERY shows on screen.Place the handset in the telephone base or charger for recharging.Remove and re-install the battery and use it until fully depleted, then recharge the handset in the telephone base or charger for up to 16 hours.If the above measures do not correct the problem, replace the battery.The battery does not charge in the handset or the handset battery does not accept charge.Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on.Remove and reinstall the battery, then charge for up to 16 hours.If the handset is in the telephone base or charger but the CHARGE light on the handset is not on, refer to The CHARGE light is off in this section.If the battery is completely depleted, it might take approximately four minutes to charge the handset before PLACE IN CHARGER or LOW BATTERY appears on the screen.Purchase a new battery. Refer to the Battery section (page 38).••••••••••••••••

42AppendixTroubleshootingThe CHARGE light is off.Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric.Make sure the power adapter and telephone line cord are plugged in correctly and securely.Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.There is no dial tone.First, try all the above suggestions.Move the handset closer to the telephone base. It might be out of range.The telephone line cord might be malfunctioning. Install a new telephone line cord.Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or local service. Contact your local telephone company.The telephone does not ring when there is an incoming call.Make sure the handset ringer volume is not set to the lowest level (page 8) and the telephone base ringer volume is not set to zero (page 30). Make sure the telephone line cord and power adapter are plugged in properly (page 2).The handset might be too far from the telephone base. Move it closer to the telephone base.There might be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges might apply).Other electronic products can cause interference to your cordless telephone. Install your telephone as far away as possible from electronic devices such as: wireless routers, radios, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your local telephone company (charges might apply).The telephone line cord might be malfunctioning. Install a new telephone line cord.Re-install the battery and place the handset in the telephone base or charger.Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.•••••••••••••••••

43AppendixTroubleshootingI cannot dial out.First, try all the above suggestions.Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges might apply).Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise. My handset beeps and is not performing normally.Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.Move the handset closer to the telephone base. It might be out of range.Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.Other electronic products can cause interference to your cordless telephone. Install your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.There is interference during a telephone conversation.My calls fade out when I am using the cordless handset.The handset might be out of range. Move it closer to the telephone base.If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL ﬁlter between the telephone base and the telephone wall jack. The ﬁlter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL ﬁlters.Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.Other electronic products can cause interference to your cordless telephone. Install your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector. •••••••••••••

44AppendixTroubleshootingThe location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or ofﬁce, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges might apply).If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges might apply).I hear other calls when using the telephone.Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.I hear noise on the cordless handset, and none of the keys or buttons works.Make sure the telephone line cord is plugged in securely.My caller ID features are not working properly.Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone.The caller might not be calling from an area which supports caller ID.Both you and the caller’s telephone companies must use equipment compatible with the caller ID service.The caller ID information shows after the ﬁrst or second ring.If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL ﬁlter between the telephone base and the telephone wall jack. The ﬁlter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL ﬁlters.The telephone does not receive caller ID or the telephone does not show caller ID during call waiting.Make sure you subscribe to caller ID with call waiting features provided by the local telephone company. The caller might not be calling from an area which supports caller ID.Both you and the caller’s telephone companies must use equipment compatible with caller ID service.If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL ﬁlter between the telephone base and the telephone wall jack. The ﬁlter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL ﬁlters.••••••••••••••

45AppendixTroubleshootingCaller ID entries do not match the numbers I need to dial.Although the call log entries you receive have 10 digits, (the area code plus the seven-digit number), in some areas, you might need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store in the call log. While reviewing the call log, press # repeatedly to show these dialing options for local and long distance numbers before dialing or saving the telephone number.CONNECTING... shows in the handset screen. Why don’t I get a dial tone when I try to use this telephone?The handset might be out of range. Move it closer to the telephone base.Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and re-install the battery. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.Other electronic products might prevent your handset and telephone base from communicating with each other. Install your telephone base as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.The answering system does not answer after the number of rings which I programmed it.Make sure the answering system is on. When the answering system is on, the ANS ON/OFF light on the telephone base should be lit and ANS ON should show on the handset.If toll saver is selected, the number of rings changes to two when there are new messages waiting (page 11).If the memory is full or if the answering system is off, the answering system answers after 10 rings.In some cases, the answering system is affected by the ringing system used by the local telephone company.The outgoing announcement is not clear.When recording the announcement, make sure you speak in a normal tone of voice towards the microphone of the handset.Make sure there is no background noise when recording.••••••••••••

46AppendixTroubleshootingThe messages on the answering system are very difﬁcult to hear.Press VOL on the telephone base or handset to increase the speaker volume.on the telephone base or handset to increase the speaker volume.The answering system does not record messages.Make sure the answering system is on.If the answering machine memory is full, it does not record new messages until some old messages are deleted.The messages on the answering system are incomplete.If a caller leaves a very long message, part of it might be lost when the answering system disconnects the call after four minutes.If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call.If the caller’s voice is very soft, the answering system might stop recording and disconnect the call.The answering system does not respond to remote commands.Make sure your remote code is correct (page 11).Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.The answering system might not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code.There might be interference on the telephone line you are using. Press the dial pad keys ﬁrmly when dialing.Common cures for electronic equipment.If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed):Disconnect the power to the telephone base.Disconnect the battery on the cordless handset.Wait a few minutes before connecting power to the telephone base.Re-install the battery and place the cordless handset in the telephone base or charger.Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.••••••••••••••••

47AppendixImportant safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of ﬁre, electric shock and injury, including the following:Read and understand all instructions. Follow all warnings and instructions marked on the product.Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.Do not place this product on an unstable table, shelf, stand or other unstable surfaces.Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than speciﬁed access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. Do not overload wall outlets and extension cords. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:When the power supply cord or plug is damaged or frayed.If liquid has been spilled onto the product. If the product has been exposed to rain or water.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.If the product has been dropped and the telephone base and/or handset has been damaged.If the product exhibits a distinct change in performance.Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.Do not use the telephone to report a gas leak in the vicinity of the leak.Only put the handset of your telephone next to your ear when it is in normal talk mode.The power adapters are intended to be correctly oriented in a vertical or ﬂoor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.SAVE THESE INSTRUCTIONS1.2.3.4.5.6.7.8.9.10.11.12.A.B.C.D.E.F.13.14.15.16.

48AppendixOperating rangeThis cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofﬁce. When the handset is out of range, the handset displays CONNECTING... If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press /FLASH. Move closer to the telephone base, then press /FLASH to answer the call. If the handset moves out of range during a telephone conversation, there might be interference.To improve reception, move closer to the telephone base.MaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatmentPlace the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid waterYour telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.Electrical stormsElectrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephoneYour telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords.

49AppendixAbout cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted. Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference. Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.•••••The RBRC® sealThe RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

50AppendixWarrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.How long is the limited warranty period?The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.What is not covered by this limited warranty?This limited warranty does not cover:1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, ﬁre, water or other liquid intrusion; or2. Product that has been damaged due to repair, alteration or modiﬁcation by anyone other than an authorized service representative of VTech; or3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or4. Product to the extent that the problem is caused by use with non-VTech accessories; or5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or7. Product returned without a valid proof of purchase (see item 2 below); or8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

51AppendixHow do you get warranty service?To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.What must you return with the Product to get warranty service?Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difﬁculty; andInclude a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and3. Provide your name, complete and correct mailing address, and telephone number.Other LimitationsThis warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modiﬁcations to this limited warranty and you should not rely on any such modiﬁcation.State/Provincial Law Rights: This warranty gives you speciﬁc legal rights, and you may also have other rights, which vary from state to state or province to province.Limitations: Implied warranties, including those of ﬁtness for a particular purpose and merchantability (an unwritten warranty that the Product is ﬁt for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost proﬁts or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.Please retain your original sales receipt as proof of purchase.1.2.G

52AppendixFCC, ACTA and IC regulationsFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.Changes or modiﬁcations to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.This Class B digital apparatus complies with Canadian ICES-003.FCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identiﬁer in the format US:AAAEQ##TXXXX. This identiﬁer must be provided to your local telephone company upon request.The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identiﬁer (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ﬁve (5.0) or less. For more information, please contact your local telephone company.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualiﬁed installer.If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.••••

53AppendixIf this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notiﬁed as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to ﬁle a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, ﬁre, medical) in these locations. If you do store or test emergency numbers, please:Remain on the line and brieﬂy explain the reason for the call before hanging up.Perform such activities in off-peak hours, such as early morning or late evening.Industry CanadaOperation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.The term ‘’IC: ‘’ before the certiﬁcation/registration number only signiﬁes that the Industry Canada technical speciﬁcations were met.The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ﬁve.This product meets the applicable Industry Canada technical speciﬁcations.

54AppendixFrequency control Crystal controlled PLL synthesizerTransmit frequencyHandset: 1921.536-1928.448 MHzTelephone base: 1921.536-1928.448 MHzChannels 5Nominal effective rangeMaximum power allowed by FCC and IC. Actual operating range might vary according to environmental conditions at the time of use.Size Handset: 6.35 X 1.87 X 1.24 in (161.50 X 47.50 X 31.50 mm) Telephone base: 5.38 X 4.70 X 3.28 in (137.00 X 119.50 X 83.50 mm)Charger: 3.70 X 3.60 X 1.91 in (94.00 X 81.50 X 48.50 mm)Weight Handset: 4.54oz (128.60g) (including battery) Telephone base: 7.17oz (203.20g)Charger: 2.43oz (69.00g)Power requirementsHandset: 2.4V 500mAh Ni-MH battery Telephone base: 6V DC @ 400mACharger: 6V AC @ 300mAMemory Handset directory: 50 memory locations; up to 30 digits and 15 characters Handset call log: 50 memory locations; up to 24 digits and 15 charactersTechnical speciﬁcations

55AppendixIndexAAdd a handset 39Alphabetical search 21Announcement 12Answer a call 13Answering system 29BBattery 3, 38CCaller ID 23Call intercept 30Call log 24Call log display screen messages 27Call screening 30Call waiting 14Chain dialing 15Character chart 20Charging 3Clear voicemail 10DDate and time 9Delete answering system messages 32Delete from redial 28Delete from the call log 27Delete from the directory 22Dial a call log entry 26Dial a directory entry 21Dial a redial entry 28Dialing pause 19, 22, 26Directory 18DSL ﬁlter 2EEdit a directory entry 22End a call 13Expand your telephone system 39FFind handset 14HHandset display screen messages 35Handset icons 37Handset lights 37Home area code 10IImportant safety instructions 47Intercom 16KKey tone 8LLanguage 9MMaintenance 48Make a call 13Make a call log entry ready to dial 26Message alert tone 11Message capacity 29Message playback 31Message window displays 33Missed calls indicator 25Mute 14NNew message indication 31Number of rings 11OOperating range 48Index

56AppendixIndexPParts checklist 1Play your announcement 12Predialing 13RRecord and play memos 32Record announcement 12Redial list 28Register a handset 39Remote access 34Remote code 11Review the call log 25Ringer mute 14Ringer tone 8Ringer volume 8SSave a call log entry to the directory 26Search the directory 21Speakerphone 13Store a directory entry 19Store from redial 19TTechnical speciﬁcations 54Telephone base installation 2Telephone base lights 37Transfer a call 17Troubleshooting 41VVolume 8, 13WWall mount installation 4Warranty 50

VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, OregonDistributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C.Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD.Printed in China.91-002160-010-100

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