VTech Telecommunications 80-6948-00 1.9GHz CORDLESS PHONE (HANDSET) User Manual 1

VTech Telecommunications Ltd 1.9GHz CORDLESS PHONE (HANDSET) Users Manual 1

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Users Manual 1

User’s manualCL81109/CL81209/CL81309DECT 6.0 cordlesstelephone with caller ID/call waiting

Parts checklistYour telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.Battery for cordless handset(One for CL81109)(Two for CL81209)(Three for CL81309)Cordless handsetCL81109 (one handset)CL81209 (two handsets)CL81309 (three handsets)Charger for cordless handset with power adapter installed(One for CL81209)(Two for CL81309)Battery compartment cover(One for CL81109)(Two for CL81209)(Three for CL81309)User's manualUser’s manualCL81109/CL81209/CL81309DECT 6.0 cordlesstelephone with caller ID/call waitingQuick start guideCL81109/CL81209/CL81309DECT 6.0 cordlesstelephone with caller ID/call waitingQuick start guide Telephone baseWall mount bracket Telephone line cord Power adapter for telephone base

User’s manualCL81109/CL81209/CL81309DECT 6.0 cordlesstelephone with caller ID/call waitingTable of contentsGetting startedQuick reference guide - handset ...........1Installation ........................................................4Telephone base installation .....................5Charger installation ......................................6Battery installation & charging...............7Wall installation .............................................9Handset settingsTelephone settings ................................... 11Ringer volume .............................................. 11Telephone settings ................................... 12Ringer tone .................................................... 12Key tone .......................................................... 12LCD Language .............................................. 12Telephone settings ................................... 13Set date/time ............................................... 13Telephone settings ................................... 14Voicemail (visual message waiting) indicator ..................................................... 14Clear voicemail indication .................... 14Telephone settings ................................... 15Home area code ......................................... 15Telephone operationMaking, answering, and ending calls .............................................................. 16Making a call ................................................ 16On-hook dialing (predialing) ................. 16Answering a call ......................................... 16Temporary ringer silencing .................... 16Ending a call ................................................. 16Auto off ........................................................... 16Handset operation .................................... 17Speakerphone .............................................. 17Last number redial ..................................... 17Options while on calls ............................ 18Volume control ............................................ 18Call waiting ................................................... 18Mute .................................................................. 18Options while on calls ............................ 19Chain dialing ................................................. 19Multiple handset useMultiple handset use ............................... 20Handset locator ........................................... 20Join a call in progress ............................. 20Intercom ......................................................... 21Call transfer using intercom ................ 23DirectoryAbout the directory .................................. 24Shared directory ......................................... 24Capacity .......................................................... 24Exiting the directory ................................. 24Create directory entries ......................... 25To create a new directory entry ......... 25Review directory ........................................ 27To review directory entries .................... 27Search directory ......................................... 28To search by name .................................... 28

To dial, delete or edit entries .............. 29Display dial .................................................... 29To delete an entry ..................................... 29To edit an entry ........................................... 29Caller IDAbout caller ID ........................................... 30Information about caller ID with call waiting ......................................................... 30Caller ID history ......................................... 31How the caller ID history (call log) works ............................................................ 31Caller ID operation ................................... 32Memory match ............................................. 32Missed (new) calls indicator .................. 32Caller ID history ......................................... 33To review the caller ID history ............ 33Make a call log entry ready to dial ... 33Caller ID history ......................................... 34Dial a call log entry .................................. 34Delete entries ............................................... 34Save a call log entry to the directory ...................................................... 34Reasons for missing caller ID information ............................................... 35Appendix AAlert tones and lights ............................. 36Screen icons.................................................. 36Handset alert tones .................................. 36Lights ................................................................ 36Appendix BHandset display screen messages .....37Appendix CExpansion handset .................................. 39To register a handset to your telephone base........................................ 40To de-register all handsets ................... 41Appendix DTroubleshooting ......................................... 42Appendix EMaintenance................................................. 49Appendix FImportant safety information .............. 50Appendix GFCC part 68 and ACTA ............................ 52Appendix HFCC part 15 .................................................. 54Appendix ILimited warranty ........................................ 55Appendix JTechnical specifications ......................... 57Index ................................................................ 58

1Quick reference guide - handsetCHARGER indicatorOn when the handset is charging in the telephone base or charger. qCID/-VOLUMEPress qCID to display caller ID history (page 33).Press to scroll down while in menus. While entering names or numbers, press to move the cursor to the left.Press to decrease the listening volume when on a call. PHONE/FLASHPress to make or answer a call.During a call, press to answer an incoming call when you receive a call waiting alert (page 18).1While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory.MENU/SELECTPress to show the menu. While in the menu, press to select an item or save an entry or setting.DIRp/+VOLUMEPress DIRp to show directory entries (page 27).Press to scroll up while in menus. While entering names or numbers, press to move the cursor to the right. Press to increase the listening volume when on a call. OFF/CLEARDuring a call, press to hang up. While in a menu, press to cancel an operation, back up to the previous menu, or exit the menu display.Press and hold while the telephone is not in use to erase the missed calls indicator.#Press repeatedly to display other dialing options when reviewing a call log entry.REDIAL/PAUSEPress to view redial memory (page 17).While entering numbers, press and hold to insert a dialing pause (page 25).INTPress to begin an intercom conversation or to transfer a call (pages 21-23).MUTE/DELETEDuring a call, press to mute the microphone (page 18). While reviewing the caller ID history, press to delete an individual entry, or press and hold to clear the caller ID history (page 34). While predialing, press to delete digits (page 16). SPEAKERPress to switch between speakerphone and handset.Getting started

Getting started2Quick reference guide - handsetMain menu> shows a highlighted item>DIRECTORYCALL LOGMain menuDIRECTORY (page 24)CALL LOG (page 30)RINGER VOLUME (page 11)RINGER TONE (page 12)KEY TONE (page 12) LCD LANGUAGE (page 12)SET DATE/TIME (page 13)CLR VOICEMAIL (page 14)HOME AREA CODE (page 15)Using menusPress MENU/SELECT to show the first menu item, DIRECTORY.Press qCID or DIRp to scroll through menu items.Press MENU/SELECT to select or save changes to a highlighted menu item.Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display.Menu

Getting started3Quick reference guide - handsetIN USE indicatorOn when the handset is in use or when you are registering a handset.Flashes when another telephone is in use on the same line, or when you are de-registering handset(s) from the telephone base.Flashes quickly when there is an incoming call. VOICEMAIL indicatorFlashes when you have new voicemail. Voicemail service is offered by your local telephone company (page 14). HANDSET LOCATORPress to make handsets beep so you can locate them (page 20).

Getting started4See pages 7-8for easy instructions.You must install and charge the battery before using the telephone. STOP!InstallationInstall the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 9). For optimum range and better reception, place the telephone base in a central and open location.If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see the following page). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use.For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.Avoid placing the telephone base too close to:Communication devices such as: television sets, VCRs, or other cordless telephones.Excessive heat sources.Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.Excessive dust sources such as a workshop or garage.Excessive moisture.Extremely low temperature.Mechanical vibration or shock such as on top of the washing machine or workbench.•••••••

Getting started5Telephone base installationInstall the telephone base as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see page 9 for details. IMPORTANT INFORMATION1. Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.2. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.2. Plug the small end of the power adapter into the power jack on the bottom of the telephone base.1. Route the power adapter cord through the slot.3. Plug one end of the telephone line cord into the telephone jack on the bottom of the telephone base.4. Place the cords into the channels.6. Plug the large end of the power adapter into a power outlet not controlled by a wall switch.If you have DSL high speed Internet service, a DSL filter (not included) is required.5. Plug the other end of the telephone line cord into a telephone jack or a DSL filter.7. Raise the antenna.

Getting started6Charger installationInstall the charger as shown below. Plug the power adapter into an electrical outlet not controlled by a wall switch.IMPORTANT INFORMATION1. Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.2. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

Getting started7Battery installation & chargingInstall the battery as shown below. After installing the battery, you can make and receive short calls. Place the handset in the telephone base or charger when not in use. For optimal performance, charge the handset battery for at least 16 hours before use. See the table on page 57 for battery operating times.If the battery is depleted, it may take approximately four minutes to charge the handset before it can resume screen display. The screen continues to display LOW BATTERY until the battery has charged for approximately one hour; the backlight on the handset disables when in LOW BATTERY mode.Battery indicators Battery status ActionThe screen is blank. Battery has no charge and the handset cannot be used.Charge until the screen shows LOW BATTERY (at least 10 minutes)The screen shows PLACE IN CHARGER and flashes.Battery has very little charge and the handset cannot be used.Charge until the screen shows LOW BATTERY (about four minutes).The screen shows LOW BATTERY, flashes, and the handset beeps.Battery has enough charge to be used for a short time.Charge until the screen shows HANDSET X (about one hour).The screen shows HANDSET X.Battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use.Step 1Plug the battery securely into the connector inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up as indicated.Step 2Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.

Getting started8Battery installation & chargingStep 3Charge the handset by placing it face up in the telephone base or charger. The CHARGE light will be on when charging.IMPORTANT INFORMATION1. Use only the supplied rechargeable battery or replacement battery (model BT8001). To order, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.2. If you do not use the handset for a long time, disconnect and remove the battery to prevent possible leakage.

Getting started9Wall installationYour telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers. You might need a professional to install the mounting plate.Tabletop to wall installation1. Position the telephone base as shown below. Insert the extended tabs (marked A) of the wall mount bracket into the slots on the back of the telephone base (marked A). Push the telephone base down until it is securely in place. 2. If you are using a DSL filter, plug the line cord into the filter now. Route the telephone line cord (or DSL filter) through the wall mount bracket hole. Route the power cord out of the bottom of the telephone. 3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch. 4. Align the holes on the wall mount bracket with the standard wall plate and slide the wall mount bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with a twist tie. 1. 2.

Getting started10Wall installationWall to tabletop installation1. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Push the telephone base up to detach it from the wall mount bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet. 3. See Telephone base and charger installation on page 5.3. 4.

11Telephone settingsUse the menus to change the telephone’s settings.1. Press MENU/SELECT when in idle mode (when the phone is not in use) to enter the main menu.2. Press qCID or DIRp to scroll to the feature to be changed. When scrolling through the menu, the top menu item is always highlighted with a > symbol.3. Press MENU/SELECT to select the highlighted item. NOTE: Press OFF/CLEAR to cancel an operation, back up to the previous menu or exit the menu display. Press and hold OFF/CLEAR to return to idle mode.Ringer volumeYou can set the ringer volume level (1-6), or turn the ringer off. When the ringer is off, appears on the handset screen. 1. Press MENU/SELECT in idle mode to enter the main menu.2. Use qCID or DIRp to scroll to >RINGER VOLUME, then press MENU/SELECT.3. Press qCID or DIRp to sample each volume level.4. Press MENU/SELECT to save your preference and return to the main menu.NOTE: The ringer volume also determines the ringer volume of the intercom calls (page 21) and the paging tone for the handset locator (page 20). If the handset ringer volume is set to off, that handset is silenced for all incoming calls and paging.>DIRECTORYCALL LOG>RINGER VOLUMERINGER TONERINGER VOLUMEHandset settings

12Handset settingsTelephone settingsRinger toneYou can choose one of 10 ringer tones.1. Press MENU/SELECT in idle mode to enter the main menu.2. Use qCID or DIRp to scroll to >RINGER TONE, then press MENU/SELECT.3. Press qCID or DIRp to get to the next ringer tone and to hear a sample of it.4. Press MENU/SELECT to save your preference and return to the main menu. NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.Key toneThe handset is factory programmed to beep with each key press. If you turn off the KEY TONE, there are no beeps when you press keys. 1. Press MENU/SELECT in idle mode to enter the main menu.2. Use qCID or DIRp to scroll to >KEY TONE, then press MENU/SELECT.3. Press qCID or DIRp to select ON or OFF.4. Press MENU/SELECT to save your preference and return to the main menu.LCD LanguageYou can select the language used for all screen displays. 1. Press MENU/SELECT in idle mode to enter the main menu.2. Use qCID or DIRp to scroll to >LCD LANGUAGE, then press MENU/SELECT.3. Press qCID or DIRp to select ENGLISH, FRANCAIS or ESPANOL.4. Press MENU/SELECT to save your preference and return to the main menu.RINGER TONE1>RINGER TONEKEY TONE>KEY TONELANGUAGEKEY TONEON>LCD LANGUAGESET DATE/TIMELANGUAGEENGLISH

13Handset settingsTelephone settingsIf you subscribe to caller ID service, the day and month are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information.Set date/timeFollow the steps below to set the month, day, year and time. 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu.2. Press qCID or DIRp to scroll to >SET DATE/TIME, then press MENU/SELECT.3. Press qCID or DIRp to select the month, or enter the correct number using the dial pad, then press MENU/SELECT to confirm. 4. Press qCID or DIRp to select the day, or enter the correct number using the dial pad, then press MENU/SELECT to confirm.5. Press qCID or DIRp to select the year, or enter the correct number using the dial pad, then press MENU/SELECT to confirm.6. Press qCID or DIRp to select the hour, or enter the correct number using the dial pad, then press MENU/SELECT to confirm.7. Press qCID or DIRp to select the minute, or enter the correct number using the dial pad, then press MENU/SELECT to confirm.8. Press qCID or DIRp to select the AM or PM, then press MENU/SELECT to confirm. There is a confirmation tone. >SET DATE/TIMECLR VOICEMAILSET DATE--/--/--SET TIME--/--/--

14Handset settingsTelephone settingsVoicemail (visual message waiting) indicatorIf you subscribe to a voicemail service offered by your local telephone company, this feature provides a visual indication when you have new voicemail messages. The VOICEMAIL light on the telephone base flashes, and NEW VOICEMAIL and the icon appear on the handset screen.Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed NEW VOICEMAIL message, icon, and VOICEMAIL light; it does not delete your voicemail messages. As long as you have new voicemail messages, your local telephone company continues to send the signal to turn on the indicator.To manually turn off the new voicemail indicator: 1. Press MENU/SELECT when in idle mode to enter the main menu.2. Use qCID or DIRp to scroll to >CLR VOICEMAIL, then press MENU/SELECT.3. Press MENU/SELECT again to turn the voicemail indication off, or press OFF/CLEAR to cancel the procedure. NOTES:1. Telephone company voicemail might alert you to new messages with a stutter (broken) dial tone. Contact your telephone company for more details.2. For information about using your voicemail service, contact your telephone company for assistance.NEW VOICEMAIL>CLR VOICEMAILHOME AREA CODETURN INDICATOROFF?

15Handset settingsTelephone settingsHome area codeIf you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature. If you do, you cannot place calls from you caller ID log as they have only seven digits.1. Press MENU/SELECT in the idle mode to enter the main menu.2. Use qCID or DIRp to scroll to >HOME AREA CODE, then press MENU/SELECT. 3. Use the dial pad keys to enter a three-digit home area code. Press MUTE/DELETE to delete digits while entering.4. Press MENU/SELECT to save and return to the main menu.NOTE: If, in the future, your telephone service provider requires you to dial 10 digits to make a local call (area code + phone number). With the home area code displayed, press and hold MUTE/DELETE. The home area code is now restored to its default setting of _ _ _.>HOME AREA CODEDIRECTORYHOME AREA CODE___

16Making, answering, and ending callsMaking a callTo make a call:Press PHONE/FLASH or SPEAKER, then enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds).NOTE: Pressing PHONE/FLASH to access services from your local telephone service provider does not affect the elapsed time.On-hook dialing (predialing)1. Enter the telephone number. Press MUTE/DELETE or OFF/CLEAR to make corrections when entering the phone number.2. Press PHONE/FLASH or SPEAKER to dial.Answering a callTo answer a call:Press PHONE/FLASH or SPEAKER.-OR-Press any dial pad key (0-9, * or #).Temporary ringer silencingPress OFF/CLEAR or MUTE/DELETE while the telephone is ringing to silence the ringer temporarily on that handset only. This turns off the ringer without disconnecting the call. The next incoming call rings normally at the preset volume.NOTE: Each handset rings when there is an incoming call unless the ringer volume is turned off on that handset.Ending a callPress OFF/CLEAR or return the handset to the telephone base or charger.Auto offA call ends automatically when you put the handset in the telephone base or charger. •••Elapsed timePHONE 0:00:30Telephone operation

17Telephone operationHandset operationSpeakerphoneDuring a call, press SPEAKER to switch between hands-free speakerphone and normal handset use. Press OFF/CLEAR to hang up.NOTE: If you use the speakerphone during LOW BATTERY mode, except the SPEAKER button, the backlight on the handset screen and dial pad is off. Last number redialTo view the five most recently dialed numbers:To display the most recently called number (up to 30 digits), press REDIAL/PAUSE.To view up to five recently called numbers, press qCID, DIRp or REDIAL/PAUSE repeatedly.The handset beeps twice at the beginning and at the end of the list. Press OFF/CLEAR to exit.To redial a number:To dial the displayed number, press PHONE/FLASH or SPEAKER.-OR-You can call the most recently called number by pressing PHONE/FLASH SPEAKER, then pressing REDIAL/PAUSE.While reviewing the redial memory, press MUTE/DELETE to delete the displayed number.••••

18Telephone operationOptions while on callsVolume controlWhile on a call, press VOLUME-/qCID to decrease or press VOLUME+/DIRp to increase the listening volume.NOTES:1. Handset and speakerphone volume settings are independent.2. When the volume reaches the minimum or maximum setting, you hear two beeps.Call waitingIf you subscribe to call waiting service with your local telephone service provider, you hear a beep if someone calls while you are already on a call. Press PHONE/FLASH to put your current call on hold and take the new call. Press PHONE/FLASH at any time to switch back and forth between calls.MuteUse the mute function to turn off the microphone. You can hear the caller, but the caller does not hear you. To mute a call:Press MUTE/REDIAL. When mute is on, the handset screen shows MUTED for a few seconds and the MUTE icon appears until you turn off mute. To un-mute a call:Press MUTE/REDIAL again. When mute is off, MICROPHONE ON appears temporarily on the handset screen.••PHONE 0:00:30MUTEDMUTEMUTE/DELETEVOLUME-/qCID or VOLUME+/DIRp

19Telephone operationOptions while on callsChain dialingUse this feature to initiate a dialing sequence from the numbers in the directory, caller ID history, or redial memory while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account information or access codes) from the directory, caller ID history, or redial list. To access the directory while on a call:1. Press MENU/SELECT.2. Press qCID or DIRp to scroll to >DIRECTORY, then press MENU/SELECT.3. Press qCID or DIRp to scroll to the desired number. 4. Press MENU/SELECT to dial the number shown. To access the caller ID history (call log) while on a call:1. Press MENU/SELECT. 2. Press qCID or DIRp to scroll to >CALL LOG, then press MENU/SELECT.3. Press qCID or DIRp to scroll to the desired number. 4. Press MENU/SELECT to dial the number shown. To access the last number redial while on a call:Press REDIAL/PAUSE to show and dial the most recently dialed number. If you press REDIAL/PAUSE again within two seconds, the system does not dial the number.NOTES:1. You cannot edit a directory entry while on a call. For more details about the directory, see page 24.2. You cannot copy a caller ID entry into the directory while on a call. For more details about the caller ID history, see page 30.3. If you press REDIAL/PAUSE while on a call, you can only view the most recent call, and you cannot erase the entry. For more details about the redial memory, see page 17.4. Press and hold OFF/CLEAR to exit redial, directory or caller ID history when on a call.