VTech Telecommunications 80-7718-00 1.9GHz Digital Modulation Cordless Phone User Manual CS6124 FCC English Re 2
VTech Telecommunications Ltd 1.9GHz Digital Modulation Cordless Phone CS6124 FCC English Re 2
Contents
- 1. USER MANUAL
- 2. Users Manual
Users Manual
User’s manual
Models:
CS6124/CS6124-2
www.vtechphones.com
Congratulations
on purchasing your new VTech product. Before using this telephone, please
read the Important safety instructions on page 46 of this manual.
This manual has all the feature operations and troubleshooting necessary
to install and operate your new VTech telephone. Please review this manual
thoroughly to ensure proper installation and operation of this innovative and
feature rich VTech product. For support, shopping, and everything new at
VTech, visit our website at www.vtechphones.com.
In Canada, please visit
www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR® label indicating it meets the latest energy
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T
Compatible with
Hearing Aid T-Coil
TIA-1083
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interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of the
Telecommunications Industry Association. Used under license.
i
Table of contents
ii
Getting started..............1
Parts checklist ...............1
Telephone base installation.....2
Wall mounting................3
Battery installation ............4
Battery charging..............5
Handset layout...............6
Telephone base layout.........8
Telephone settings ..........9
Ringer volume (telephone base) . 9
Ringer volume (handset) .......9
Ringer tone..................9
LCD language ..............10
Clear voicemail..............10
Key tone...................11
Set date and time............11
Home area code.............12
Dial mode..................12
Website....................12
Telephone operation........13
Make a call.................13
Predial a call................13
Answer a call ...............13
End a call ..................13
Volume....................13
Mute......................13
Call waiting.................14
Temporary ringer silencing.....14
Temporary tone dialing........14
Find handset................14
Chain dialing................15
Redial list ..................15
Review the redial list .........15
Dial a redial entry............16
Delete a redial entry..........16
Multiple handset use .........16
Directory...................17
Add a directory entry .........18
Character chart .............19
Review the directory..........19
Alphabetical search ..........20
Dial a directory entry .........20
Edit a directory entry .........20
Delete a directory entry .......21
About caller ID ..............21
Call log....................22
Missed call indicator .........22
Memory match..............23
Review the call log...........23
View dialing options..........23
Dial a call log number.........24
Save a call log entry to
the directory ..............24
Delete from the call log .......25
Call log display screen
messages ................25
Answering system settings . . 26
Answering system set up......26
Answer ON/OFF.............26
Call screening ..............26
Number of rings .............27
Remote access code . . . . . . . . . 27
Message alert tone...........27
Recording time..............28
Announcement..............28
Play your announcement .....28
Record your own
announcement ............28
Delete your announcement ....29
Answering system operation . 30
Answering system and
voicemail.................30
Message capacity ...........30
New message indication ......31
Call intercept ...............31
Message playback...........31
Delete all messages..........32
Record, play or delete memos . . 32
Message window displays . . . . . 33
Remote access .............34
iii
Table of contents
Appendix..................35
Screen display messages .....35
Handset and telephone base
indicators ................37
Handset screen icons ........37
Battery ....................38
Troubleshooting .............39
Important safety instructions . . . 46
Precautions for users of
implanted cardiac
pacemakers ..............47
Operating range.............47
Maintenance................47
About cordless telephones.....48
The RBRC® seal.............48
Warranty...................49
FCC, ACTA and IC regulations . 51
6GEJPKECNURGEKſECVKQPU .......53
Index .....................54
1
Parts checklist
Your telephone contains the following items. Save your sales receipt and
original packaging in the event warranty service is necessary.
To purchase a replacement battery or power adapter, visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
Getting started
User’s manual
Handset
(1 for CS6124 and
2 for CS6124-2)
Telephone base Telephone base
power adapter
Telephone line cord
Battery
(1 for CS6124 and
2 for CS6124-2)
Battery compartment
cover
(1 for CS6124 and 2 for CS6124-2)
Quick start guide
Charger and
charger adapter
(1 for CS6124-2)
2
Telephone base installation
Install the telephone base as shown below.
Make sure that the electrical outlet is not controlled by a wall switch.
If you subscribe to digital subscriber line (DSL) high-speed Internet service
through your telephone line, you must install a &5.ſNVGTDGVYGGPVJG
VGNGRJQPGNKPGEQTFCPFVGNGRJQPGYCNNLCEM6JGſNVGTRTGXGPVUPQKUGCPFECNNGT
ID problems caused by DSL interference. Contact your DSL service provider
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Use only the power adapter supplied with this product. To order a
replacement, visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call
1 (800) 267-7377.
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mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
•
•
Getting started
Telephone base
Telephone
line cord
Electrical outlet
(not controlled
by a wall switch)
Telephone
wall jack
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required if you have
DSL high-speed
Internet service
Telephone base
power adapter
3
Getting started
Wall mounting
Your telephone comes ready for tabletop use. If you prefer to mount your
telephone on the wall (optional), it is designed to mount on a standard
telephone wall plate.
You can mount the telephone base on the wall by positioning the top hole at
the back of the telephone base against the top mounting stud [A]. Then slide
the telephone base down on the mounting studs [A] and [B] until it locks into
place.
Telephone base
Mounting
studs
[A]
[B]
4
Getting started
Battery installation
Install the battery as shown below.
If the battery compartment cover is on the handset, press on the indentation
and slide the cover down to remove.
Plug the battery connector securely into the socket inside the handset
battery compartment, matching the color-coded label.
Place the battery with the label THIS SIDE UP facing up and the wires
inside the battery compartment.
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the center of the handset until it clicks into place.
Charge the handset by placing it in the telephone base or charger. The
CHARGE light remains on whenever the handset is charging in the
telephone base or charger.
1.
2.
3.
4.
5.
If the handset will not be used for a long period of time, disconnect and
remove the battery to prevent any possible leakage.
To purchase a replacement battery, visit our website at www.vtechphones.com
or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call
1 (800) 267-7377.
•
•
1
4
2 3
5
CHARGE
light
5
Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery status
(see the table below). If necessary, place the handset in the telephone base
or charger to charge the battery. For best performance, keep the handset in
the telephone base or charger when not in use. The battery is fully charged
after 16 hours of continuous charging. See the table on page 38 for battery
operating times.
If the screen is blank, you need to charge the handset without interruption for
at least 10 minutes to give the handset enough charge to use the telephone
for a short time. When the battery is low, the handset beeps and shows Low
batteryCPFCƀCUJKPI icon. If you are on a call in low battery mode, the
handset beeps every minute.
The following table summarizes the battery charge indicators and actions
to take.
Battery indicators Battery status Action
The screen is blank, or
displays Place in charger
and ƀCUJGU.
Battery has very little or
no charge. The handset
cannot be used.
Charge without interruption
(at least 30 minutes).
The screen displays
Low battery and ƀCUJGU
Battery has enough
charge to be used for a
short time.
Charge
without interruption
(about 30 minutes).
The screen displays
HANDSET X and --:-- -
-/--.
Battery is charged. To keep the battery charged,
place it in the telephone
base or charger when not
in use.
If you do not plug in the battery into the handset and place it in the telephone base
or charger, the screen displays No battery.
6
Getting started
Handset layout
CID/VOL-
Press to review the call log when the telephone is
not in use (page 23).
During a call, press to decrease the listening
volume. A double beep sounds at the lowest setting
(page 13).
Press to scroll down while in a menu or reviewing
the directory, call log or redial list.
When entering numbers or names in the directory,
press to move the cursor to the left.
/FLASH
Press to make or answer a call (page 13).
During a call, press to answer an incoming call when
you receive a call waiting alert (page 14).
CHARGE light
On when the handset is charging in the telephone
base (page 4).
CANCEL
MUTE/DELETE
While on a call, press to mute the microphone page 13).
While using the dialing keys, press to delete digits.
While the handset is ringing, press to silence the ringer
temporarily (page 14).
When reviewing the directory, call log or redial list, press to delete the
desired entry (page 21, 25 or 16).
TONE
Press to switch to tone dialing temporarily when
using the pulse service (page 14).
Dialing keys
Press to enter numbers or characters.
1
Press repeatedly to add or remove 1 in front of
the call log entry before dialing or saving it to
the directory.
7
Getting started
Handset layout
/VOL+
Press to review the directory when the telephone is
not in use (page 19).
During a call, press to increase the listening
volume. A double beep sounds at the highest setting
(page 13).
Press to scroll up while in a menu or reviewing the
directory, call log or redial list.
When entering numbers or names in the directory,
press to move the cursor to the right.
MENU/SELECT
Press to show the menu.
While in a menu, press to choose an item, or save
an entry or setting.
OFF/CANCEL
During a call, press to hang up.
While the handset is ringing, press to silence the
ringer temporarily (page 14).
While the telephone is not in use, press and hold to
erase the missed call indicator (page 22).
While in a menu, press to exit without making
changes.
While in a menu, press and hold to return to idle
mode.
While predialing, press to delete digits (page 13).
REDIAL/PAUSE
Press repeatedly to review the redial list (page 15).
While dialing or entering numbers into the directory,
press and hold to insert a dialing pause (pages 13
and 18).
#
Press repeatedly to show other dialing options when
reviewing a call log entry (page 23)
.
CANCEL
8
Getting started
Telephone base layout
/FIND HANDSET
Press to page all system
handsets (page 14).
Message window
Shows the number of
messages and other
answering system
information (page 33).
X/DELETE
Press to delete the
message currently playing
(page 31).
When the phone is not in
use, press twice to delete
all previously reviewed
messages (page 32).
/ANS ON/OFF
Press to turn the answering
system on or off (page 26).
/PLAY/STOP
Press to play messages
(page 31).
Press to stop message
playback (page 31).
//VOL
Press to adjust the volume during playback
(page 31).
When the phone is not in use, press to
adjust the telephone base ringer volume
(page 9).
IN USE light
Flashes when there is an
incoming call, or another
telephone sharing the
same line is in use.
On when the telephone is
in use, or the answering
system is answering a call.
/SKIP
Press to skip to the next
message (page 31).
/REPEAT
Press to repeat a
message or press twice to
play the previous message
(page 31).
9
Ringer volume (telephone base)
Press /VOLUME or /VOLUME on the telephone base to adjust the ringer
volume when the telephone is not in use. When you set the ringer volume to
zero, the base ringer is off and the system announces, “
Base ringer is off.”
Ringer volume (handset)
You can adjust the ringer volume or turn the ringer off.
Press MENU/SELECT when the handset is not in use.
Press CID or until the screen displays Ringers,
then pressress MENU/SELECT twice.
Press CID/VOL- or /VOL+to select ringer volume
from Off,Low or High. A sample of each ringer volumeA sample of each ringer volume
plays as you scroll through the choices.
Press MENU/SELECT to save your selection, you will
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Ringer tone
You can change the handset ringer tone.
Press MENU/SELECT when the handset is not in use.
Press CID or until the screen displays Ringers,
then press MENU/SELECT.
Press CID or until the screen displays
Ringer tone, then press MENU/SELECT.
Press CID or to choose Tone: 1,2, 3, or 4. The
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plays as you scroll through the choices.
Press MENU/SELECT to save your selection, you will
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•
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4.
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2.
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5.
Telephone settings
Ringers
Volume:High
If the ringer volume is set to Off,Ringer off is displayed on the idle screen.
The setting also determines the ringer volume of the handset paging tone.
However, when the ringer volume is set to Off, the handset still rings when
you press /FIND HANDSET.
•
•
If you turn off the ringer volume, you will not hear ringer
tone samples.
•
Ringers
Ringer tone
Tone: 1
10
Telephone settings
LCD language
The LCD language is preset to English. You can select English, French or
Spanish to be used in all screen displays.
To select a language:
Press MENU/SELECT when the handset is not in use.
Press CID or until the screen displays Settings,
then press MENU/SELECT twice.
Press CID or to choose English,Français or
Español, then press MENU/SELECT to save your setting.
;QWYKNNJGCTCEQPſTOCVKQPVQPG
Clear voicemail
If you subscribe to voicemail service offered by your telephone service
provider, New voicemail and are displayed on the handset when you have
new voicemail messages. Contact your telephone service provider for more
information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on the
handset turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is
new voicemail but there are none (for example, when you have accessed your
voicemail while away from home). The clear voicemail feature only turns off the
indicators; it does not delete your voicemail messages. As long as you have
new voicemail messages, your telephone service provider continues to send
the signal that turns on the indicators.
To manually turn off these indicators:
Press MENU/SELECT when the handset is not in use.
Press CID or until the screen displays Settings,
then press MENU/SELECT.
Press CID or until the screen displays
Clr voicemail, then press MENU/SELECT. The screen
displays Clear VM icon?
Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP[QWYKNN
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1.
2.
3.
1.
2.
3.
3.
Your telephone service provider may only alert you of new
messages with a broken (stutter) dial tone. This by itself
will not activate the New voicemail indication on your
cordless handset. The provider must also send a digital
signal for Visual Message Waiting Indication to activate the
new voicemail alert on the handset display. This may also be called FSK Voice
Message Waiting Indication. Contact your telephone service provider for details.
Settings
LCD language
Settings
Clr voicemail
Clear VM icon?
11
Telephone settings
Key tone
You can turn the key tone on or off.
Press MENU/SELECT when the handset is not in use.
Press CID or until the screen displays Settings,
then press MENU/SELECT.
Press CID or until the screen displays Key tone,
then press MENU/SELECT.
Press CID or to choose On or Off, then press
MENU/SELECTVQEQPſTO[QWTUGNGEVKQP;QWYKNNJGCTC
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Set date and time
The answering system announces the date and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. However, the year must be correct
so that the day of the week can be calculated from the caller ID information.
Press MENU/SELECT when the handset is not in use.
Press CID or until the screen displays Settings,
then press MENU/SELECT.
Press CID or until the screen displays
Set date/time, then press MENU/SELECT.
9JGPVJGOQPVJKUƀCUJKPIRTGUU CID or until
the screen displays the correct month and then press
MENU/SELECT; or, press the dialing keys (0-9) to enter
the current month (for example, December would be
represented as 12).
Repeat step 4 to set the correct date and year and then
press MENU/SELECT to advance to time setting.
9JGPVJGJQWTKUƀCUJKPIRTGUU CID or until
the screen displays the correct hour and then press
MENU/SELECT; or, press the dialing keys (0-9) to enter
the current hour (for example, twelve o’clock would be
represented as 12).
Repeat step 6 to set the correct minute. When AM or
PM KUƀCUJKPIRTGUU CID or to select AM or PM.
Press MENU/SELECT to save your settings, you will hear
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1.
2.
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4.
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2.
3.
4.
5.
6.
7.
If the date and time are not set when a message is recorded, the system
announces, “Time and date not set,” before each message plays.
When there is a power failure or after battery replacement, the time needs to
be reset.
•
•
Settings
Key tone
On
Settings
Set date/time
Date: 12/25/10
Time: 12:35 PM
12
Telephone settings
Home area code
If you dial local calls using only seven digits (area code not required), you can
program your home area code so that when you receive a call within your local
area, the telephone number is automatically stored in the call log without the
area code.
To change the setting:
Press MENU/SELECT when the handset is not in use.
Press CID or until the screen displays Settings,
then press MENU/SELECT.
Press CID or until the screen displays
Home area code, then press MENU/SELECT.The
screen displays --- if no area code is stored or the screen
displays the stored area code.
Use the dialing keys (0-9) to enter the desired home area
code or press MUTE/DELETE to delete a digit.
Press MENU/SELECTVQEQPſTO[QWYKNNJGCTCEQPſTOCVKQPVQPG
Dial mode
If you have touch-tone service, the telephone is ready to use as soon as the
battery is charged. If you have pulse (rotary) service, you need to change the
dial mode setting to pulse.
To change the setting:
Press MENU/SELECT when the handset is not in use.
Press CID or until the screen displays Settings, then press
MENU/SELECT.
Press CID or until the screen displays Dial mode, then press
MENU/SELECT.
Press CID or to choose Tone or Pulse, then press MENU/SELECT to
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Website
Use this feature to view the VTech website address.
Press MENU/SELECT when the handset is not in use.
Press CID or until the screen displays Website, then press
MENU/SELECT. The screen will display the VTech website address.
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Home area code
Home area code
---
If, in the future, your telephone service provider requires you to dial the area
code when making a local call, or, if you move to a location that requires it,
delete the home area code you have already programmed following the steps
above. After you have deleted the home area code, --- appears.
13
Telephone operation
Make a call
Press /FLASH and then use the dialing keys (0-9)
to dial the telephone number.
Predial a call
Enter the telephone number using the dialing
keys (0-9), then press /FLASH to dial.
Answer a call
Press /FLASH or any of the dialing keys (0-9,TONE or #).
End a call
Press OFF/CANCEL or put the handset to the telephone base.
Volume
During a call, press CID/VOL- or /VOL+ to adjust
the listening volume.
Mute
The mute function allows you to hear the other party
but the other party cannot hear you.
During a call, press MUTE/DELETE on the handset.
The handset screen displays Muted until the mute
function is turned off.
Press MUTE/DELETE again to resume the
conversation. The handset screen temporarily
displays Microphone on.
•
•
•
•
•
1.
2. Muted
10:15 PM
12/25
CANCEL
The screen shows the elapsed time as you talk (in hours, minutes
and seconds).
When predialing (preview numbers before dialing), press MUTE/DELETE or
OFF/CANCEL to backspace and delete; press and hold REDIAL/PAUSE to
insert a dialing pause (a P appears).
If the handset is moved out of range while on a call, it will beep three times.
•
•
•
14
Telephone operation
Call waiting
When you subscribe to call waiting service from your telephone service
provider, you hear an alert tone if there is an incoming call while you are on
another call.
Press /FLASH to put the current call on hold and take
the new call.
Press /FLASH at any time to switch back and forth
between calls.
Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the ringer of the
handset without disconnecting the call. The next call rings normally at the
preset volume.
To silence the handset ringer:
Press OFF/CANCEL or MUTE/DELETE and
Ringer muted displays.
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to tone
dialing temporarily during a call. This is useful if you need to send touch-tone
signals to access your telephone banking or long distance services.
During a call, press TONE .
Use the dialing keys to enter the relevant number. The telephone sends
touch-tone signals.
The telephone automatically returns to pulse dialing mode after you end the
call.
Find handset
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To start paging:
Press /FIND HANDSET on the telephone base when
the telephone is not in use.
All idle system handset(s) ring and ** Paging **
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To end paging:
Press /FIND HANDSET again on the telephone base.
-OR-
Press /FLASH or any of the dialing keys (0-9,TONE
or #) on the handset to stop the paging tone.
•
•
•
1.
2.
3.
1.
2.
•
•
CANCEL
Ringer muted
10:15 PM
12/25
15
Telephone operation
Chain dialing
Use this feature to initiate a dialing sequence from numbers stored in the
directory, call log or redial while you are on a call.
Chain dialing can be useful if you wish to access other numbers (such as bank
account numbers or access codes) from the directory, call log or redial list.
To access a number in the directory while on a call:
Press MENU/SELECT twice to select Directory.
Press CID or to scroll to the desired entry.
Press MENU/SELECT to dial the displayed number.
To access a number in the call log while on a call:
Press MENU/SELECT and then press CID or to select Call log.
Press MENU/SELECT and then press CID or to scroll to the desired
entry.
Press MENU/SELECT to dial the displayed number.
To access a number in the redial list while on a call:
Press REDIAL/PAUSE and then press CID or or REDIAL/PAUSE to
browse to the desired entry.
Press MENU/SELECT to dial the displayed number.
Redial list
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9JGPVJGTGCTGCNTGCF[ſXGGPVTKGUVJGQNFGUVGPVT[KUFGNGVGFVQOCMGTQQO
for the new entry.
Entries are shown in reverse chronological order.
Review the redial list
Press REDIAL/PAUSE when the handset is not in use.
Press CID, or REDIAL/PAUSE repeatedly to browse
the redial list.
1.
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2.
•
•
1.
2.
You cannot edit a directory entry while on a call. For more details about the
directory, see page 17.
You cannot copy a call log entry into the directory while on a call. For more
details about call log, see page 22.
You cannot erase a redial entry while on a call. For more details about the redial
memory, see page 15.
Press OFF/CLEAR to exit redial, directory or call log when you are on a call.
9JGPVJGTGKUOQTGVJCPQPGJCPFUGVQPCECNNQPN[VJGſTUVJCPFUGVVJCV
answered the call can access the directory, call log or redial list.
•
•
•
•
•
16
Telephone operation
This feature is not applicable to model CS6124.•
Dial a redial entry
Press REDIAL/PAUSE when the handset is not in use.
Press CID, or REDIAL/PAUSE repeatedly until the desired
entry displays.
Press /FLASH to dial.
-OR-
Press /FLASH when the handset is not in use.
Press REDIAL/PAUSE and then press CID, or REDIAL/PAUSE
repeatedly until the desired entry displays.
Press MENU/SELECT to dial.
Delete a redial entry
Press REDIAL/PAUSE when the handset is not in use.
Press CID, or REDIAL/PAUSE repeatedly to browse to the
desired entry.
Press MUTE/DELETE to delete the displayed number. You will hear a
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Multiple handset use
You can use up to two system handsets at a time on an outside call.
To share an outside call:
When a handset is already on a call and you would like to join the call, press
/FLASH on another handset to join the call.
To end the call, press OFF/CLEAR or place the handset in the telephone base
or charger. The call will not end until all handsets hang up.
1.
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2.
3.
1.
2.
3.
•
•
17
Telephone operation
Directory
The directory can store up to 30 entries. Each entry may
consist of a phone number up to 30 digits and a name up to
15 characters.
Each handset directory is independent. Any additions,
FGNGVKQPUQTGFKVUOCFGQPQPGJCPFUGVYKNNPQVTGƀGEVKP
the directory of other handsets (model CS6124-2 only).
When there are no records in the directory, the screen
displays Directory empty.
When the directory is full and you try to save an entry, the
screen displays Directory full.
If you try to save an entry already stored in the directory,
the screen displays Number repeated.
Only one handset can review the directory at a time. If a
handset tries to enter the directory while another handset
is already in it, Not available appears.
If the telephone number in the directory exceeds 15
digits, a - appears after the 14th number and the rest of
the numbers will be shown two seconds later on the same
row beginning with a -.
•
•
•
•
•
•
Directory empty
Directory full
Number repeated
Not available
Elizabeth Jones
18001234567890-
Elizabeth Jones
-1234567890123-
Elizabeth Jones
-456
18
Telephone operation
Add a directory entry
Enter the number when the handset is not in use and press MENU/SELECT,
then go to step 3.
-OR-
Press MENU/SELECT three times when the handset is not in use.
2. The screen displays Enter number.
3. Use the dialing keys to enter or edit the number.
Press MUTE/DELETE to backspace and erase
a digit.
Press and hold MUTE/DELETE to erase the
entire entry.
Press CID or to move the cursor to the left
or right.
Press and hold REDIAL/PAUSE to insert a dialing
pause (a P appears).
-OR-
Copy a number from the redial list by pressing
REDIAL/PAUSE and then press CID, or
REDIAL/PAUSE repeatedly to select a number.
Press MENU/SELECT to copy the number.
Press MENU/SELECT to move to the name. The screen
displays Enter name.
Use the dialing keys (see Character Chart on page 19)
to enter the name.
Press MUTE/DELETE to backspace and erase
a character.
Press and hold MUTE/DELETE to erase the
entire entry.
Press CID or to move the cursor to the left
or right.
Press MENU/SELECTVQEQPſTO6JGUETGGPFKURNC[USaved and you hear a
EQPſTOCVKQPVQPG.
1.
•
•
•
•
4.
5.
•
•
•
6.
Enter name
Mike_
Enter number
-
Add contact
Directory
19
Telephone operation
Character chart
Use the dialing keys and the chart below to enter a name (up to 15 characters).
Each press of a particular key causes the characters to be displayed in the
following order:
Review the directory
Entries are sorted alphabetically. To search the directory:
Press when the handset is not in use. Press
CID or to browse.
-OR-
Press MENU/SELECT twice when the handset is not
in use.
Press CID or to select Review.
Press MENU/SELECT and then press CID or
to browse.
1.
1.
2.
3.
Number
key
Characters by number of key presses
1234 5 6 7891011
11.-’ ( ) *#&/ ,
2ABCa b c 2
3DEFd e f 3
4GHI g h i 4
5JKLj k l 5
6MNOm n o 6
7PQRS p q r s7
8TUVt u v 8
9WXYZ w x y z 9
0space 0
TONE
#
9JGPGPVGTKPICPCOGKPVJGFKTGEVQT[VJGſTUVNGVVGTQHGCEJYQTFKU
automatically capitalized. Press the number key repeatedly until the desired
character appears.
•
Mike Smith
800-595-9511
REVIEW
20
Telephone operation
Alphabetical search
To start an alphabetical search:
Follow the steps in Review the directory on page 19 to enter the directory.
Use the dialing keys to enter the letters associated with the name. For
example, if you have entries for Jenny, Jessie, Kristen and Laura in your
directory, press 5 (JKL) once to see Jenny, twice to see Kristen (if you have
more than one stored entry beginning with the same letter, in this case Jenny
CPF,GUUKGYKVJVJGſTUVGPVT[FKURNC[GF=Jenny], press to view all other
entries beginning with that letter), or three times to see Laura. If there is no
name entry matching your search, the next closest match in alphabetical
order appears. If necessary, press CID or on the handset to browse.
Dial a directory entry
Search for the desired entry in the directory (see Review the directory on
page 19 or Alphabetical search above).
When the desired entry appears, press /FLASH to dial.
Edit a directory entry
Search for the desired entry in the directory (see Review the directory on
page 19 or Alphabetical search above).
When the desired entry appears, press MENU/SELECT.
The screen displays Edit number and the desired entry’s number.
If the number is more than 11 digit, the screen will
not display Edit Number but the desired entry’s
number only.
4. Use the dialing keys to edit the number.
Press MUTE/DELETE to backspace and erase a digit.
Press and hold MUTE/DELETE to erase the entire entry.
Press CID or to move the cursor to the left or right.
Press and hold REDIAL/PAUSE to insert a dialing pause (a P appears).
Press MENU/SELECT to move to the name. The screen
displays Edit name and the desired entry’s name
displays.
Use the dialing keys (see Character Chart on page 19)
to edit the name.
Press MUTE/DELETE to backspace and erase
a character.
Press and hold MUTE/DELETE to erase the
entire entry.
Press CID or to move the cursor to the left
or right.
Press MENU/SELECTVQEQPſTO6JGUETGGPFKURNC[USaved and you hear a
EQPſTOCVKQPVQPG
1.
2.
1.
2.
1.
2.
3.
•
•
•
•
•
5.
6.
•
•
•
7.
Edit name
Mike Smith_
Edit number
800-595-9511_
21
Telephone operation
Delete a directory entry
Search for the desired entry in the directory (see
Review the directory on page 19 or Alphabetical
search on page 20).
When the desired entry appears, press MUTE/DELETE.
The screen displays Delete Contact? and the number.
Press MENU/SELECTVQEQPſTO6JGUETGGPFKURNC[U
Deleting ... and Contact deleted. You will hear a
EQPſTOCVKQPVQPG
1.
2.
3.
Delete contact?
800-595-9511
Deleting...
About caller ID
This product supports caller ID services provided by most telephone service
providers. Depending on your service subscription, you may see the caller’s
number, or the caller’s name and number that are sent by your telephone
UGTXKEGRTQXKFGTCHVGTVJGſTUVQTUGEQPFTKPI%CNNGT+&CNNQYU[QWVQUGGVJG
name, number, date and time of calls.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of the
caller before answering the telephone, even while on another call.
It may be necessary to change your telephone service to use this feature.
Contact your telephone service provider if:
You have both caller ID and call waiting, but as separate services (you may
need to combine these services).
You have only caller ID service, or only call waiting service.
You do not subscribe to caller ID or call waiting services.
There are fees for caller ID services. In addition, services may not be available
in all areas.
This product can provide information only if both you and the caller are in
areas offering caller ID service and if both telephone service providers use
compatible equipment. The time and date are sent by your telephone service
provider along with the call information.
You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to either caller ID or combined
caller ID with call waiting service.
•
•
•
The name (if available), telephone number, date and time of all incoming calls
are shown on the screen.
You hear a double beep when it reaches the beginning or end of the call log list.
•
•
Contact deleted
22
Telephone operation
Call log
If you subscribe to caller ID service, information about each caller will appear
CHVGTVJGſTUVQTUGEQPFTKPI+H[QWCPUYGTCECNNDGHQTGVJGECNNGTKPHQTOCVKQP
appears on the screen, it will not be saved in the call log.
The call log stores up to 30 entries. Each entry has up to 24 digits for the
phone number and 15 characters for the name. If the phone number has
more than 15 digits, only the last 15 digits appear. If the name has more
VJCPEJCTCEVGTUQPN[VJGſTUVEJCTCEVGTUCTGUJQYPCPFUCXGFKPVJG
call log.
You can review, redial and copy an entry into the directory.
Entries appear in reverse chronological order.
When the call log is full, the oldest entry is deleted to make room for new
incoming call information.
XX missed call(s) displays when there are new call log entries that have not
been reviewed.
Call log empty displays when there are no records in the call log.
Only one handset can review the call log at a time. If a handset tries to enter
the call log while another handset is already in it, Not available displays.
Missed call indicator
When there are calls that have not been reviewed in the call
log, the handset displays XX missed calls.
Each time you review a call log entry marked NEW, the
number of missed calls decreases by one.
When you have reviewed all the missed calls, the missed
call indicator no longer displays.
If you do not want to review the missed calls one by one,
press and hold OFF/CANCEL on the handset to erase the
missed call indicator. All the entries are then considered old
and kept in the call log.
•
•
•
•
•
•
•
The caller ID information may not be available for every incoming call. The
callers may intentionally block their names and/or telephone numbers.
For call log entries with numbers between 16 and 24 digits, in order to view the
entire number, you must save the entry to the directory (see page 24).
If the phone number has more than 24 digits, it will not be saved or shown in the
call log.
•
•
•
xx missed calls
10:15 PM
12/25
Mike Smith
595-9511
10:15 PM
12/25
NEW
23
Telephone operation
Memory match
When the incoming telephone number matches exactly a telephone number
in your directory, the name on the screen matches the corresponding name in
your directory.
For example, if Linda Jones calls, her name appears as Linda if this is how
you entered it into your directory.
Review the call log
Press CID when the handset is not in use.
Press CID or to browse.
-OR-
Press MENU/SELECT when the handset is not in use. Press CID or to
select Call log.
Press MENU/SELECT and then press CID or to select Review.
Press MENU/SELECT and then press CID or to browse.
View dialing options
Although the call log entries received have 10 digits (the area code plus the
seven-digit number), in some areas, you may dial only the seven digits, or a 1
plus the seven digits, or a 1 plus the area code plus the
seven digits. You can change the number of digits that
you dial from or store to the directory.
While reviewing the call log, press # (the pound key)
repeatedly to show different dialing options for local
and long distance numbers before dialing or saving the
telephone number in the directory.
Press 1 repeatedly if you need to add or remove 1 in
front of the telephone number before dialing or saving it
in the directory.
When the number is shown in the correct format for
dialing, press /FLASH on the handset to call
the number.
1.
2.
1.
2.
3.
The number shown in the call log is in the format sent by the telephone service
provider. It usually delivers 10-digit telephone numbers (area code plus phone
number). If the last seven digits of the incoming telephone number does not
match a number in your directory, the name appears as it is delivered by the
telephone service provider.
If you have programmed the home area code (see page 12), only the last
seven digits of the incoming phone numbers from that area code will be
displayed while reviewing the call log. Press # repeatedly to display all possible
dialing options.
595-9511
1-595-9511
800-595-9511
1-800-595-9511
800-595-9511
1-800-595-9511
595-9511
1-595-9511
24
Telephone operation
Dial a call log number
When in the call log (see Review the call log on page 23), press CID or
to browse to the desired entry.
Press /FLASH to call.
Save a call log entry to the directory
When in the call log (see Review the call log on page 23), press CID or
to browse.
When the desired entry appears, press MENU/SELECT.
The screen displays Edit number and the desired
entry’s number.
4. Use the dialing keys to edit the number.
Press MUTE/DELETE to backspace and erase
a digit.
Press and hold MUTE/DELETE to erase the entire entry.
Press CID or to move the cursor to the left or right.
Press and hold REDIAL/PAUSE to insert a dialing pause (a P appears).
Press MENU/SELECT to move to the name. The
screen displays Edit name and the desired entry’s
name displays.
Use the dialing keys (see Character chart on page 19)
to edit the name.
Press MUTE/DELETE to backspace and erase
a character.
Press and hold MUTE/DELETE to erase the
entire entry.
Press CID or to move the cursor to the left or right.
Press MENU/SELECTVQEQPſTO6JGUETGGPFKURNC[USaved and you hear a
EQPſTOCVKQPVQPG
1.
2.
1.
2.
3.
•
•
•
•
5.
6.
•
•
•
7.
Edit number
800-595-9511_
Edit name
Mike Smith_
If the entry is already saved in the directory, the screen displays
Number repeated.
I
f there is no caller ID information, the screen displays Unable to save and you
hear
a double beep.
•
•
25
Telephone operation
Delete from the call log
Delete an entry:
When in the call log, press CID or to browse.
Press MUTE/DELETE to delete the selected entry. The screen displays
Deleting...CPF[QWJGCTCEQPſTOCVKQPVQPG
Delete all entries:
Press MENU/SELECT when the handset is not in use. Press CID or to
select Call log.
Press MENU/SELECT and then press CID or to select
Del all calls.
Press MENU/SELECT and the screen displays
Delete all?
Press MENU/SELECTVQEQPſTO6JGUETGGPFKURNC[U
Deleting...CPF[QWJGCTCEQPſTOCVKQPVQPG
Displays When
PRIVATE NAME The caller is blocking the name information.
PRIVATE NUMBER The caller is blocking the telephone number
information.
PRIVATE CALLER The caller is blocking the name and number
information.
UNKNOWN NAME This caller’s name is unavailable.
UNKNOWN NUMBER This caller’s number is unavailable.
UNKNOWN CALLER No call information is available about this caller.
LONG DISTANCE
-OR-
L (before the caller’s number)
It is a long distance call.
1.
2.
1.
2.
3.
4.
Delete all?
Call log display screen messages
26
Answering system set up
You must use a system handset to change your answering system settings.
Answer ON/OFF
The answering system must be turned on to answer and record messages.
When the answering system is turned on, the /ANS ON/OFF light on the
telephone base will be on and ANS ON will display on the handset.
To turn on or off with the telephone base:
Press /ANS ON/OFF to turn the built-in answering system on
or off. When the answering system is turned on, it announces,
“Calls will be answered.”
When the answering system is turned
off, it announces,
“Calls will not be answered.”
To turn on or off with a handset:
Press MENU/SELECT when the handset is not in use.
Press CID or to select Answering Sys, then press MENU/SELECT.
Press CID or to select Answer ON/OFF, then press MENU/SELECT.
Press CID or to choose On or Off, then press MENU/SELECT to
EQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPG
Call screening
You can listen at the telephone base to a caller leaving a message. If you
want to turn off the call screening feature, set the call screening off on the
handset. Remember to increase the volume in order to hear your messages
during playback.
To turn on or off with a handset:
Press MENU/SELECT when the handset is not in use.
Press CID or to select Answering Sys, then press MENU/SELECT.
Press CID or to select Ans sys setup, then press MENU/SELECT.
Press MENU/SELECT to select Call screening.
Press CID or to choose On or Off, then press MENU/SELECT to
EQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPG
•
1.
2.
3.
4.
1.
2.
3.
4.
5.
Answering system settings
27
Answering system settings
Number of rings
You can choose from two, four, or six rings; or toll saver. With toll saver
selected, the answering system answers after two rings when you have
new messages, and after four rings when you have no new messages. This
enables you to check for new messages and avoid paying unnecessary long
distance charges if you are calling from out of your local area.
Press MENU/SELECT when the handset is not in use.
Press CID or to select Answering Sys, then press MENU/SELECT.
Press CID or to select Ans sys setup, then press MENU/SELECT.
Press CID or to select # of rings, then press MENU/SELECT.
Press CID or to choose from 6,4,2 or Toll saver, then press
MENU/SELECT VQEQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPG
Remote access code
A two-digit security code is required to access the answering system remotely
from any touch-tone telephone. The preset code is 19. You can set the code
from 00 to 99.
Press MENU/SELECT when the handset is not in use.
Press CID or to select Answering Sys, then press MENU/SELECT.
Press CID or to select Ans sys setup, then press MENU/SELECT.
Press CID or to select Remote code, then press MENU/SELECT.
Press the dialing keys (0-9) to enter the code or CID or to select from
00 to 99, then press MENU/SELECT VQEQPſTO[QWTUGNGEVKQP;QWYKNNJGCT
CEQPſTOCVKQPVQPG
Message alert tone
This telephone can beep every 10 seconds to alert you of new messages. The
tone stops when all new messages have been reviewed.
Press MENU/SELECT when the handset is not in use.
Press CID or to select Answering Sys, then press MENU/SELECT.
Press CID or to select Ans sys setup, then press MENU/SELECT.
Press CID or to select Msg alert tone, then press MENU/SELECT.
Press CID or to choose On or Off, then press MENU/SELECT to
EQPſTO[QWTUGNGEVKQP;QWYKNNJGCTCEQPſTOCVKQPVQPG
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
While the answering system is answering a call, you can press /VOLUME once
on the telephone base, or press /PLAY/STOP to temporarily turn on the call
screening. Press /PLAY/STOP to temporarily turn off the call screening.
The answering system must be turned on for the message alert tone to function.
Press any key on the telephone base (except /FIND HANDSET) to temporarily
silence the message alert tone.
•
•
28
Answering system settings
Recording time
You can set the recording time for each incoming message.
Press MENU/SELECT when the handset is not in use.
Press CID or to select Answering Sys, then press MENU/SELECT.
Press CID or to select Ans sys setup, then press MENU/SELECT.
Press CID or to select Recording time, then press MENU/SELECT.
Press CID or to choose from 3 minutes,2 minutes or 1 minute,
then press MENU/SELECT VQEQPſTO[QWTUGNGEVKQP;QWYKNNJGCTC
EQPſTOCVKQPVQPG
Announcement
The telephone is preset with a greeting that answers calls with
“Hello, please
leave a message after the tone.”
You can use this preset announcement, or
replace it with your own.
Play your announcement
Press MENU/SELECT when the handset is not in use.
Press CID or to select Answering Sys, then press MENU/SELECT.
Press MENU/SELECT to select Announcement.
The handset announces,
“To play, press 2. To record, press 7.”
Press 2
to play.
Record your own announcement
Press MENU/SELECT when the handset is not in use.
Press CID or to select Answering Sys, then press MENU/SELECT.
Press MENU/SELECT to select Announcement.
The handset announces,
“To play, press 2. To record, press 7.”
Press 7
to record.
The handset announces,
“Record after the tone. Press 5 when you are done.”
After the tone, speak towards the microphone of the handset.
Press 5YJGPſPKUJGF
The answering system automatically plays back the newly recorded
announcement. Press 5 to stop the playback at any time; 2 to replay the
recorded announcement; or 7 to record again if desired.
1.
2.
3.
4.
5.
1.
2.
3.
4.
1.
2.
3.
4.
5.
6.
7.
8.
Your announcement can be up to 90 seconds in length.
Announcements shorter than two seconds will not be recorded.
•
•
29
Answering system settings
Delete your announcement
Press MENU/SELECT when the handset is not in use.
Press CID or to select Answering Sys, then press MENU/SELECT.
Press MENU/SELECT to select Announcement.
The handset announces,
“To play, press 2. To record, press 7.”
Press 3
to delete your own recorded announcement. The handset announces,
“Announcement deleted.”
1.
2.
3.
4.
When your announcement is deleted, calls are answered with the
preset announcement.
•
30
Answering system and voicemail
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in answering system and those left at your
service provider’s voicemail. Your telephone’s built-in answering system
messages and voicemail messages are separate. Each alerts you to new
messages differently.
If and New voicemail display on the handset, your telephone service
provider is indicating that it has new voicemail for you. To listen to your
voicemail, you typically dial an access number provided by your telephone
service provider, followed by a security code or PIN.
If and XX new message(s) display on the handset and the message
YKPFQYQPVJGVGNGRJQPGDCUGƀCUJGUVJGTGCTGPGYCPUYGTKPIU[UVGO
messages. Press MENU/SELECT twice on the handset (page 31) or
/PLAY/STOP on the telephone base (page 31) to listen.
Some service providers bundle or combine multiple services like voicemail
and call waiting, so you may not be aware that you have voicemail. To check
what services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than your answering system, turn off your
answering system. To use your answering system rather than your voicemail
service, contact your telephone service provider to deactivate your voicemail
service. You can also use your telephone answering system and voicemail
together by setting your built-in answering system to answer before voicemail
answers as described below. To learn how to program your voicemail settings,
contact your telephone service provider. Then, if you are on a call, or if the
answering system is busy recording a message and you receive another call,
the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings. Some
voicemail providers may program the delay before answering calls in seconds
instead of rings. In this case, allow six seconds per ring when determining the
appropriate setting.
Message capacity
The answering system can record and store up to 99 messages. Each
message can be up to three minutes in length. The total storage capacity
for the announcement, messages and memos is approximately 14 minutes.
The actual recording time depends on individual message characteristics.
Messages remain available for replay until you delete them.
•
•
Answering system operation
31
Answering system operation
New message indication
When there are new answering system messages, and XX new message(s)
UJQYQPVJGJCPFUGVCPFVJGOGUUCIGYKPFQYQPVJGVGNGRJQPGDCUGƀCUJGU
If the new message alert tone is turned on, the telephone base beeps every
10 seconds when there are messages that have not been reviewed.
Call intercept
If you want to talk to the person whose message is being recorded, press
/FLASH or on the handset.
Message playback
If you have new messages, the telephone plays only the new messages (oldest
ſTUV+HVJGTGCTGPQPGYOGUUCIGUVJGVGNGRJQPGRNC[UDCEMCNNOGUUCIGU
QNFGUVſTUV
When playback begins, you hear the total number of messages followed by the
day and time of the message. After the last message, the telephone announces,
“End of messages.”
To play messages with the telephone base:
Press /PLAY/STOP when the phone is not in use.
Options during playback:
Press /VOLUME or /VOLUME to adjust the speaker volume.
Press /SKIP to skip to the next message.
Press /REPEAT to repeat the message currently playing.
Press /REPEAT twice to listen to the previous message.
Press X/DELETE to delete the current message. The system advances to
the next message.
Press /PLAY/STOP to stop.
To play messages with a handset:
Press MENU/SELECT when the phone is not in use.
Press MENU/SELECT to select Play messages.
Options during playback:
Press CID/VOL- or /VOL+ to adjust the speaker volume.
Press 6 to skip to the next message.
Press 4 to repeat the message currently playing. Press 4 twice to listen to
the previous message.
Press 3 to delete the current message. The system advances to the
next message.
Press OFF/CLEAR to stop.
1.
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•
•
•
•
1.
2.
•
•
•
•
•
During message playback, if there is an incoming call or another handset makes
a call, message playback will be stopped.
•
32
Answering system operation
Delete all messages
To delete all messages with the telephone base:
Press X/DELETE when the phone is not in use.
The telephone announces, “To delete all old messages, press DELETE
again.” Press X/DELETE again. All previously heard messages are erased
and the telephone announces, “All old messages deleted.”
To delete all messages with a handset:
Press MENU/SELECT when the handset is not in use.
Press CID or to select >Answering Sys, then press MENU/SELECT.
Press CID or to select >Delete all old, then press MENU/SELECT.
The handset shows Delete all msg?
Press MENU/SELECTVQEQPſTO[QWTUGNGEVKQP6JGUETGGPFKURNC[U
Deleting ... and No old messages;QWYKNNJGCTCEQPſTOCVKQPVQPG
Record, play or delete memos
Memos are your own recorded messages used as reminders for yourself or
others using the same answering system. You can record your own memos
using a system handset. Playback and delete them in the same way as
incoming messages.
To record a memo:
Press MENU/SELECT when the handset is not in use.
Press CID or to select Answering Sys, then press MENU/SELECT.
Press CID or to select Record memo, then press MENU/SELECT.
The handset announces,
“Record after the tone. Press 5 when you are
done.”
After the tone, speak towards the microphone of the handset.
Press 5YJGPſPKUJGFTGEQTFKPI6JGJCPFUGVCPPQWPEGU
“Recorded.”
1.
2.
1.
2.
3.
4.
1.
2.
3.
4.
5.
If you record a memo when the answering system memory is full, “MEMORY IS
FULL” will be announced.
Each memo can be up to three minutes in length and memos shorter than two
second are not recorded.
When the answering system has less than three minutes of recording time left,
“Less than three minutes to record” is announced at the telephone base and the
handset displays Rec mem low.
When FCPFPWODGTQTOGUUCIGUCTGƀCUJKPICNVGTPCVGN[KPVJGOGUUCIG
window or the handset displays Rec mem full, the memory is full. Delete some
messages to make room for more.
You can only delete old messages, which are messages you have played.
•
•
•
•
•
33
Answering system operation
When the memory is full, the answering system answers incoming calls after
10 rings and announces, “Memory is full. Enter the remote access code.”
•
Window display Description
0No messages.
1-9 9 Total number of old messages recorded.
Current message number during old message playback.
0-99 ƀCUJKPI 9JGPVKOGCPFFCVGCTGPQVUGVKVƀCUJGUVQVCNPWODGT
of new messages recorded, or total number of old
messages recorded.
The telephone base may have lost and regained power.
The clock needs to be set.
1-9 9 & F (alternating) Memory is full with total number of messages recorded.
1-8 Telephone base speaker volume level while adjusting.
-- The system is answering a call, recording a memo or
announcement.
Telephone is answering a call, accessing directory or call
log, or being accessed remotely.
The answering system is being programmed.
0-6 Telephone base ringer level while adjusting.
Message window displays
34
Answering system operation
Remote access
A two-digit security code is required to access the answering system remotely
from any touch-tone telephone. The preset code is 19; see Remote access
code on page 27 to change it.
Dial your telephone number from any touch-tone telephone.
When the system plays your announcement, enter the two-digit security
code.
Then you can enter one of the following remote commands.
Hang up or press 8 to end the call.
1.
2.
3.
4.
Command Function
1Play all messages.
2Play only new messages.
3Delete the current message (during playback).
33 Delete all old messages.
4Repeat the current message (during playback).
5Stop.
*5 Hear a list of remote commands.
6Skip to the next message (during playback).
*7 Record a new announcement.
8End the call.
0Turn the answering system on or off.
If you do not press any keys after you enter the remote access code, all new and
old messages play. If there are no new messages, all old messages play.
Once the new messages have played, the telephone announces the help menu
options. If you do not press any key within 20 seconds, the remote access call
automatically disconnects.
When the answering system is turned off, the telephone answers after 10 rings,
and announces, “Please enter your remote access code.”
•
•
•
35
Appendix
Appendix
Call log empty There are no call log entries.
Directory empty There are no directory entries.
Directory full The directory is full.
Ended X:XX:XX You have just ended a call.
Incoming call There is an incoming call.
Line in use A system handset or another telephone on the same line
is in use.
Low battery The battery needs to be recharged.
Microphone on MUTE is turned off and the person on the other end can
hear you.
Muted You have turned off the handset microphone. The other
party cannot hear you but you can hear the other party.
New voicemail There are new voicemail message(s) from the telephone
service provider.
No battery No battery is installed. Follow the directions for battery
installation on page 4 to install the battery before charging.
No line There is no telephone line connected.
No signal Communication between handset and telephone base is
lost during a call.
Not available One handset is already viewing the call log and another
handset attempts to review it.
Number repeated The telephone number entered is already stored in the
directory.
Out of range or no
pwr at base
The handset cannot communicate with the telephone
base. Check the telephone base power connection or
move closer.
Phone X:XX:XX The handset is on a call.
Place in charger The battery is very low. Place the handset in the telephone
base or charger for recharging.
Rec mem full Answering system has no recording time left.
Rec mem low Answering system has less than three minutes recording
time left.
Ringer muted The handset ringer is muted temporarily during an
incoming call.
Screen display messages
Appendix
36
Appendix
Ringer off The handset ringer is turned off.
Saved Your selection has been saved.
XX missed calls There are calls that have not been reviewed in the call log.
XX new messages There are new messages in the answering system.
** Paging ** All system handsets are being paged.
Screen display messages
37
Appendix
Appendix
$CVVGT[UVCVWUƀCUJGUYJGPVJGDCVVGT[KUNQYCPFPGGFUEJCTIKPI
Battery status - animates when the battery is charging.
Battery status - becomes solid when the battery is fully charged.
New voicemail received from the telephone service provider.
New answering system messages.
NEW New missed call(s) in call log.
ANS ON Answering system is turned on.
Message number currently playing and total number of messages
recorded.
Handset screen icons
Handset and telephone base indicators
Handset light
CHARGE On when the handset is charging in the telephone base or
charger.
Telephone base light
IN USE On when the telephone line is in use.
On when the answering system is answering a call.
Flashes quickly when there is an incoming call.
Flashes when another telephone sharing the same line is
in use.
/ANS ON/OFF On when the answering system is turned on.
1/13
38
Appendix
Battery
It takes up to 16 hours for the battery to be fully charged. When it is fully charged,
you can expect the following performance:
Operation Operating time
While in use (talking*) Seven hours
While not in use (standby**) Seven days
*Operating times vary depending on your actual use and the age of the battery.
**Handset is not charging or in use.
The battery needs charging when:
A new battery is installed in the handset.
The handset beeps every minute while on a call.
The handset beeps and Low battery displays on the handset.
A battery is properly installed and the screen is blank.
CAUTION:
6QTGFWEGVJGTKUMQHſTGQTKPLWT[TGCFCPFHQNNQYVJGUGKPUVTWEVKQPU
Use only the battery(ies) provided or equivalent. To order a replacement, visit our
website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.
vtechcanada.com or call 1 (800) 267-7377.
&QPQVFKURQUGQHVJGDCVVGT[KGUKPCſTG%JGEMYKVJNQECNYCUVGOCPCIGOGPVEQFGU
for special disposal instructions.
Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may
cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
Exercise care in handling batteries in order not to create a short circuit with conductive
materials.
%JCTIGVJGDCVVGT[KGURTQXKFGFYKVJQTKFGPVKſGFHQTWUGYKVJVJKURTQFWEVQPN[KP
CEEQTFCPEGYKVJVJGKPUVTWEVKQPUCPFNKOKVCVKQPUURGEKſGFKPVJKUOCPWCN
Observe proper polarity orientation between the battery and metallic contacts.
6QRTGXGPVſTGQTUJQEMJC\CTFFQPQVGZRQUGVJKURTQFWEVVQYCVGTQTCP[V[RGQH
moisture.
•
•
•
•
•
•
•
•
•
•
•
39
Appendix
Appendix
Troubleshooting
+H[QWJCXGFKHſEWNV[YKVJ[QWTVGNGRJQPGRNGCUGVT[VJGUWIIGUVKQPUDGNQY
For customer service, visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call
1 (800) 267-7377.
My telephone does not work at all.
Make sure the battery is installed and charged correctly (pages 4 and 5). For optimum
daily performance, return the handset to the telephone base or charger after use.
Make sure the power adapter is securely plugged into an outlet not controlled by a
wall switch.
/CMGUWTGVJGVGNGRJQPGNKPGEQTFKURNWIIGFſTON[KPVQVJGVGNGRJQPGDCUGCPFVJG
wall jack.
Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,
then plug it back in. Allow up to one minute for the cordless handset and telephone
base to synchronize.
Charge the battery in the handset for up to 16 hours.
If the battery is completely depleted, it may take up to 10 minutes to charge the
handset before Low battery appears on the screen (page 5).
Remove and install the battery again. If that still does not work, it may be necessary to
purchase a new battery.
Disconnect the telephone base from the telephone wall jack and plug in a working
telephone. If the other telephone does not work, the problem is probably in the wiring
or the local telephone service. Contact your telephone service provider.
There is no dial tone.
First, try all the above suggestions.
Move the handset closer to the telephone base. It may be out of range.
The telephone line cord may be malfunctioning. Install a new telephone line cord.
Disconnect the telephone base from the telephone wall jack and connect a different
telephone. If there is no dial tone on this telephone either, the problem is in your
wiring or local telephone service. Contact your telephone service provider.
I cannot dial out.
First, try all the above suggestions.
Make sure there is a dial tone before dialing. It is normal if the handset takes a second
or two to synchronize with the telephone base before producing a dial tone. Wait an
extra second before dialing.
If the other telephones in your home are having the same problem, the problem is in the
wiring or local telephone service. Contact your telephone service provider (charges may
apply).
Eliminate any background noise. Mute the cordless handset before dialing, or dial from
another room in your home with less background noise.
Low battery shows on the handset screen.
Place the handset in the telephone base or charger for recharging.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
40
Appendix
Remove and install the battery again and use it until fully depleted, then charge the
handset in the telephone base for up to 16 hours.
If the above measures do not correct the problem, replace the battery.
The battery does not charge in the handset or the handset battery does
not accept charge.
Make sure the handset is placed in the telephone base or charger correctly. The
CHARGE light on the handset should be on.
Remove and install the battery again, then charge for up to 16 hours.
If the handset is in the telephone base or charger but the CHARGE light on the
handset is not on, refer to The CHARGE light is off below.
If the battery is completely depleted, it may take up to 10 minutes to charge the
handset before Low battery appears on the screen (page 5).
Purchase a new battery. Refer to the Battery section (page 38).
The CHARGE light is off.
Clean the charging contacts on the handset and telephone base or charger each
month with a pencil eraser or a dry non-abrasive fabric.
Make sure the power adapter and telephone line cord are plugged in correctly and
securely.
Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to
one minute for the handset and telephone base or charger to reset.
The telephone does not ring when there is an incoming call.
Make sure the handset ringer volume is not set to off (see page 9).
Make sure the telephone line cord and power adapter are plugged in properly (page 2).
The handset may be too far from the telephone base. Move it closer to the telephone
base.
There may be too many extension phones on the telephone line to allow all of them to
ring simultaneously. Unplug some of them.
If the other telephones in your home are having the same problem, the problem is in
the wiring or local telephone service. Contact your telephone service provider
(charges may apply).
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
Test a working telephone at the telephone wall jack. If another telephone has the same
problem, the problem is in the telephone wall jack. Contact your telephone service
provider (charges may apply).
The telephone line cord may be malfunctioning. Install a new telephone line cord.
Remove and install the battery again and place the handset in the telephone base.
Wait for the handset to synchronize with the telephone base. Allow up to one minute
for this to take place.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
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•
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•
Troubleshooting
41
Appendix
Appendix
My handset beeps and is not performing normally.
Make sure the power cord is securely plugged into the telephone base. Plug the
telephone base into a different working electrical outlet not controlled by a wall switch.
Move the handset closer to the telephone base. It may be out of range.
Reset the telephone base by unplugging the electrical power to the base. Wait for
15 seconds and plug it back in again. Allow up to one minute for the cordless handset
and the telephone base to synchronize.
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
There is interference during a telephone conversation.
My calls fade out when I am using the cordless handset.
The handset may be out of range. Move it closer to the telephone base.
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
[QWTVGNGRJQPGNKPG[QWOWUVKPUVCNNC&5.ſNVGTDGVYGGPVJGVGNGRJQPGNKPGEQTFCPF
VJGVGNGRJQPGYCNNLCEM6JGſNVGTRTGXGPVUPQKUGCPFECNNGT+&RTQDNGOUECWUGFD[
DSL interference. Contact your DSL service provider for more information about DSL
ſNVGTU
Appliances or other cordless telephones plugged into the same circuit as the
telephone base can cause interference. Try moving the appliance or telephone base
to another outlet.
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
If your telephone is plugged in with a modem or a surge protector, plug the telephone
(or modem/surge protector) into a different location. If this doesn’t solve the problem,
relocate your telephone or modem farther apart from each other, or use a different surge
protector.
The location of your telephone base can impact the performance of your cordless
phone. For better reception, install the telephone base in a centralized location within
[QWTJQOGQTQHſEGCYC[HTQOYCNNUQTQVJGTQDUVTWEVKQPU+POCP[GPXKTQPOGPVU
elevating the telephone base improves overall performance.
Disconnect the telephone base from the telephone wall jack and plug in a corded
telephone. If calls are still not clear, the problem is probably in the wiring or local
telephone service. Contact your telephone service provider (charges may apply).
If the other telephones in your home are having the same problem, the problem is
in the wiring or local telephone service. Contact your telephone service provider
(charges may apply).
I hear other calls when using the telephone.
Disconnect the telephone base from the telephone wall jack. Plug in a different
telephone. If you still hear other calls, the problem is probably in the wiring or local
telephone service. Contact your telephone service provider.
•
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•
Troubleshooting
42
Appendix
Troubleshooting
I hear noise on the cordless handset and the keys do not work.
Make sure the telephone line cord is plugged in securely.
My caller ID features are not working properly.
Caller ID is a subscription service. You must subscribe to this service from your
telephone service provider for this feature to work on your telephone.
The caller may not be calling from an area which supports caller ID.
Both your and the caller’s telephone service providers must use equipment
compatible with the caller ID service.
6JGECNNGT+&KPHQTOCVKQPUJQYUCHVGTVJGſTUVQTUGEQPFTKPI
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
[QWTVGNGRJQPGNKPG[QWOWUVKPUVCNNC&5.ſNVGTDGVYGGPVJGVGNGRJQPGNKPGEQTFCPF
VJGVGNGRJQPGYCNNLCEM6JGſNVGTRTGXGPVUPQKUGCPFECNNGT+&RTQDNGOUECWUGFD[
DSL interference. Contact your DSL service provider for more information about DSL
ſNVGTU
The telephone does not receive caller ID or the telephone does not show
caller ID during call waiting.
Make sure you subscribe to caller ID with call waiting features provided by your
telephone service provider.
The caller may not be calling from an area which supports caller ID.
Both your and the caller’s telephone service providers must use equipment
compatible with caller ID service.
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
[QWTVGNGRJQPGNKPG[QWOWUVKPUVCNNC&5.ſNVGTDGVYGGPVJGVGNGRJQPGNKPGEQTFCPF
VJGVGNGRJQPGYCNNLCEM6JGſNVGTRTGXGPVUPQKUGCPFECNNGT+&RTQDNGOUECWUGFD[
DSL interference. Contact your DSL service provider for more information about DSL
ſNVGTU
Caller ID entries do not match the numbers I need to dial.
Caller ID service delivers 10 digits (the area code plus the seven-digit number). If you
need to dial something other than 10 digits, see the view dialing options feature on
page 23 for instructions on changing the number.
If you dial seven digits for local calls, you may want to use the home area code feature
(see page 12).
Out of range or no pwr at base shows on the handset screen.
The handset may be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a working
electrical outlet not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base.
Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in
the power adapter and install the battery again. Place the handset in the telephone
base and allow up to one minute for the handset and telephone base to synchronize.
•
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43
Appendix
Appendix
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
New voicemail and show on the handset display and I don’t know why.
Your telephone has voicemail indication that is separate from the built-in answering
system. If New voicemail and appear on the handset, your telephone has
received a signal from your telephone service provider that you have a voicemail
message waiting for you to retrieve from them. Contact your telephone service
provider for more information on how to access your voicemail.
I cannot retrieve voicemail messages.
Your telephone has both a built-in answering system and voicemail indication. They
are independent features and each alerts you to new messages differently (page 30).
If
you subscribe to voicemail service from your telephone service provider (charges may
apply), contact your telephone service provider for more information on how to access
your voicemail.
The answering system does not answer after the correct number of rings.
Make sure the answering system is on. When the answering system is on, the
/ANS ON/OFF light on the telephone base should be lit and ANS ON should show
on the handset.
If toll saver is selected, the number of rings changes to two when there are new
messages waiting (page 15).
If the memory is full or if the answering system is off, the answering system answers
after 10 rings.
In some cases, the answering system is affected by the ringing system used by your
telephone service provider.
If you subscribe to voicemail service, change the number of rings so that your
answering system answers before your voicemail answers (page 36). To determine
how many rings will activate your voicemail, please contact your telephone service
provider.
If there is a fax machine connected to the same telephone line, try disconnecting the
fax machine. If that solves the problem, consult your fax machine documentation for
information on compatibility with answering systems.
The outgoing announcement is not clear.
When recording the announcement, make sure you speak in a normal tone of voice
towards the microphone of the handset.
Make sure there is no background noise when recording.
The answering system does not record messages.
Make sure the answering system is on.
When the answering machine memory is full, it does not record new messages until
some old messages are deleted.
•
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•
Troubleshooting
44
Appendix
If you subscribe to voicemail service, change the number of rings so that your
answering system answers before your voicemail answers (page 36). To determine
how many rings will activate your voicemail, please contact your local telephone
service provider.
If there is a fax machine connected to the same telephone line, try disconnecting the
fax machine. If that solves the problem, consult your fax machine documentation for
information on compatibility with answering systems.
6JGOGUUCIGUQPVJGCPUYGTKPIU[UVGOCTGXGT[FKHſEWNVVQJGCT
Press /VOLUME on the telephone base or /VOL+ on the handset to increase
the speaker volume.
The messages on the answering system are incomplete.
If a caller leaves a very long message, part of it may be lost when the answering
system disconnects the call after the preset recording time.
If the memory on the answering system becomes full during a message, the
answering system stops recording and disconnects the call.
If the caller’s voice is very soft, the answering system may stop recording and
disconnect the call.
The answering system does not respond to remote commands.
Make sure your remote access code is correct (page 27).
Make sure you are calling from a touch-tone telephone. When dialing a number, there
should be tones. If there are clicks, then it is not a touch-tone telephone and cannot
activate the answering system.
The answering system may not detect the remote access code when your
announcement is playing. Wait until the announcement is over before entering the
code.
There may be interference on the telephone line you are using. Press the dialing keys
ſTON[YJGPFKCNKPI
I subscribe to a nontraditional telephone service that uses my computer
to establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your nontraditional telephone
service.
Make sure to plug your USB telephone adapter into a dedicated USB port on your
computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.
In a few rare instances, the USB port on your computer may not have enough power.
In these instances, try using a USB hub with its own external power supply.
+H[QWCTGWUKPICſTGYCNNKVOC[RTGXGPVCEEGUUVQ[QWTPQPVTCFKVKQPCNVGNGRJQPG
service. Contact your service provider for more information.
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Troubleshooting
45
Appendix
Appendix
Common cure for electronic equipment.
If the telephone is not responding normally, put the cordless handset in the telephone
base. If it does not respond, try the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the battery on the cordless handset.
3. Wait a few minutes before connecting power to the telephone base.
4. Install the battery again and place the cordless handset in the telephone base .
5. Wait for the cordless handset to synchronize with the telephone base. Allow up to
one minute for this to take place.
•
Troubleshooting
46
Appendix
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to
TGFWEGVJGTKUMQHſTGGNGEVTKEUJQEMCPFKPLWT[KPENWFKPIVJGHQNNQYKPI
Read and understand all instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.
Use a damp cloth for cleaning.
Do not use this product near water.
Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
Slots and openings in the back or bottom of the telephone base and handset are provided for
ventilation. To protect them from overheating, these openings must not be blocked by placing the
product on a soft surface such as a bed, sofa or rug. This product should never be placed near
or over a radiator or heat register. This product should not be placed in any area where proper
ventilation is not provided.
This product should be operated only from the type of power source indicated on the marking
NCDGN+H[QWCTGPQVUWTGQHVJGV[RGQHRQYGTUWRRN[KP[QWTJQOGQTQHſEGEQPUWNV[QWTFGCNGT
or local power company.
Do not allow anything to rest on the power cord. Do not install this product where the cord may
be walked on.
Never push objects of any kind into this product through the slots in the telephone base or
handset because they may touch dangerous voltage points or create a short circuit. Never spill
liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized
UGTXKEGHCEKNKV[1RGPKPIQTTGOQXKPIRCTVUQHVJGVGNGRJQPGDCUGQTJCPFUGVQVJGTVJCPURGEKſGF
access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can
cause electric shock when the product is subsequently used.
Do not overload wall outlets and extension cords.
Unplug this product from the wall outlet and refer servicing to an authorized service facility under
the following conditions:
When the power supply cord or plug is damaged or frayed.
If liquid has been spilled onto the product.
If the product has been exposed to rain or water.
If the product does not operate normally by following the operating instructions. Adjust only
those controls that are covered by the operation instructions. Improper adjustment of other
controls may result in damage and often requires extensive work by an authorized technician to
restore the product to normal operation.
If the product has been dropped and the telephone base and/or handset has been damaged.
If the product exhibits a distinct change in performance.
Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk
of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Only put the handset of your telephone next to your ear when it is in normal talk mode.
6JGRQYGTCFCRVGTKUKPVGPFGFVQDGEQTTGEVN[QTKGPVGFKPCXGTVKECNQTƀQQTOQWPVRQUKVKQP6JG
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or
cabinet outlet.
SAVE THESE INSTRUCTIONS
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
A.
B.
C.
D.
E.
F.
13.
14.
15.
16.
47
Appendix
Appendix
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary
evaluation of the interference between portable wireless telephones and implanted cardiac
pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to
physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,
when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using
wireless telephones.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications
Commission (FCC). Even so, this handset and telephone base can communicate over only a certain
distance - which can vary with the locations of the telephone base and handset, the weather, and the
NC[QWVQH[QWTJQOGQTQHſEG
When the handset is out of range, the handset displays Out of range or no pwr at base.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not
connect well when you press /FLASH. Move closer to the telephone base, then press /FLASH to
answer the call.
If the handset moves out of range during a telephone conversation, there may be interference. To
improve reception, move closer to the telephone base.
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you
ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle
it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own
safety, take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only
with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning
solvents of any kind.
•
•
•
Remember that electrical appliances can cause serious injury if used when you are wet or standing
in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU
UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove
the telephone by the unplugged cords.
48
Appendix
About cordless telephones
Privacy: The same features that make a cordless telephone convenient create some limitations.
Telephone calls are transmitted between the telephone base and the cordless handset by radio
waves, so there is a possibility that the cordless telephone conversations could be intercepted by
radio receiving equipment within range of the cordless handset. For this reason, you should not
think of cordless telephone conversations as being as private as those on corded telephones.
Electrical power: The telephone base of this cordless telephone must be connected to a working
electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot
be made from the cordless handset if the telephone base is unplugged, switched off or if the
electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to televisions and VCRs. To minimize or prevent such interference, do not place
the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is
experienced, moving the cordless telephone farther away from the TV or VCR often reduces or
eliminates the interference.
Rechargeable batteries: Exercise care in handling batteries in order not to create a short
circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may
overheat and cause harm. Observe proper polarity between the battery and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner.
Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they
could release caustic material which could cause injury.
•
•
•
•
•
The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is
voluntarily participating in an industry program to collect and recycle these batteries at the end of
their useful lives, when taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride
batteries into the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC®makes it easy for you to drop off the spent battery at local retailers
participating in the RBRC® program or at authorized VTech product service centers. Please call
1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions
in your area. VTech’s involvement in this program is part of its commitment to protecting our
environment and conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
49
Appendix
Appendix
Warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase
(“Consumer” or “you”) that the Product and all accessories provided in the sales package
(“Product”) are free from defects in material and workmanship, pursuant to the following terms
and conditions, when installed and used normally and in accordance with the Product operating
instructions. This limited warranty extends only to the Consumer for Products purchased and used
in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship
during the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace
at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may
use new or refurbished replacement parts. If we choose to replace the Product, we may replace
it with a new or refurbished Product of the same or similar design. We will retain defective parts,
modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive
remedy. VTech will return the repaired or replacement Products to you in working condition. You
should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase.
If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty,
this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90
days from the date the repaired or replacement Product is shipped to you or (b) the time remaining
on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage,
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liquid intrusion; or
2TQFWEVVJCVJCUDGGPFCOCIGFFWGVQTGRCKTCNVGTCVKQPQTOQFKſECVKQPD[CP[QPGQVJGTVJCPCP
authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network
reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial
numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of
America or Canada, or used for commercial or institutional purposes (including but not limited to
Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of
systems outside the unit.
50
Appendix
Warranty (continued)
How do you get warranty service?
To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before
calling for service, please review the user’s manual - a check of the Product’s controls and features
may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport of the
Product(s) to the service location. VTech will return repaired or replaced Product under this limited
warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for
damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty,
or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will
request that you authorize the cost of repair prior to any further repair activity. You must pay for the
cost of repair and return shipping costs for the repair of Products that are not covered by this limited
warranty.
What must you return with the Product to get warranty service?
Return the entire original package and contents including the Product to the VTech service
NQECVKQPCNQPIYKVJCFGUETKRVKQPQHVJGOCNHWPEVKQPQTFKHſEWNV[CPF
Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product
model) and the date of purchase or receipt; and
Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all
other written or oral communications related to this Product. VTech provides no other warranties
for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the
2TQFWEV6JGTGCTGPQQVJGTGZRTGUUYCTTCPVKGU0QQPGKUCWVJQTK\GFVQOCMGOQFKſECVKQPUVQVJKU
NKOKVGFYCTTCPV[CPF[QWUJQWNFPQVTGN[QPCP[UWEJOQFKſECVKQP
5VCVG2TQXKPEKCN.CY4KIJVU6JKUYCTTCPV[IKXGU[QWURGEKſENGICNTKIJVUCPF[QWOC[CNUQJCXG
other rights, which vary from state to state or province to province.
.KOKVCVKQPU+ORNKGFYCTTCPVKGUKPENWFKPIVJQUGQHſVPGUUHQTCRCTVKEWNCTRWTRQUGCPF
OGTEJCPVCDKNKV[CPWPYTKVVGPYCTTCPV[VJCVVJG2TQFWEVKUſVHQTQTFKPCT[WUGCTGNKOKVGFVQQPG
year from the date of purchase. Some states/provinces do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be
liable for any indirect, special, incidental, consequential, or similar damages (including, but not
NKOKVGFVQNQUVRTQſVUQTTGXGPWGKPCDKNKV[VQWUGVJG2TQFWEVQTQVJGTCUUQEKCVGFGSWKROGPVVJGEQUV
of substitute equipment, and claims by third parties) resulting from the use of this Product. Some
states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
1.
2.
3.
51
Appendix
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device
under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are
intended to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
%JCPIGUQTOQFKſECVKQPUVQVJKUGSWKROGPVPQVGZRTGUUN[CRRTQXGFD[VJGRCTV[TGURQPUKDNGHQT
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two condi-
tions: (1) this device may not cause harmful interference, and (2) this device must accept any interfer-
ence received, including interference that may cause undesired operation. Privacy of communications
may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy
that can be safely absorbed by a user or bystander according to the intended usage of the product.
This product has been tested and found to comply with the FCC criteria. The handset may be safely
held against the ear of the user. The telephone base shall be installed and used such that parts of the
user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or
more.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by
the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this
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KFGPVKſGTOWUVDGRTQXKFGFVQ[QWTVGNGRJQPGUGTXKEGRTQXKFGTWRQPTGSWGUV
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting
to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to
your telephone line and still have them ring when you are called. The REN for this product is encoded
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+POQUVDWVPQVCNNCTGCUVJGUWOQHCNN4'0UUJQWNFDGſXGQTNGUU(QTOQTGKPHQTOCVKQP
please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment
connected to your telephone line, ensure the connection of this equipment does not disable your alarm
equipment. If you have questions about what will disable alarm equipment, consult your telephone
UGTXKEGRTQXKFGTQTCSWCNKſGFKPUVCNNGT
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has
been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its
authorized agents. For repair procedures, follow the instructions outlined under the Warranty.
•
•
•
•
FCC, ACTA and IC regulations
52
Appendix
FCC, ACTA and IC regulations (continued)
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to notify
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possible. You will be given the opportunity to correct the problem and the telephone service provider
KUTGSWKTGFVQKPHQTO[QWQH[QWTTKIJVVQſNGCEQORNCKPVYKVJVJG(%%;QWTVGNGRJQPGUGTXKEGRTQXKFGT
may make changes in its facilities, equipment, operation, or procedures that could affect the proper
functioning of this product. The telephone service provider is required to notify you if such changes are
planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
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4GOCKPQPVJGNKPGCPFDTKGƀ[GZRNCKPVJGTGCUQPHQTVJGECNNDGHQTGJCPIKPIWR
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference, including interference that may cause undesired
operation.
6JGVGTOŎŏ+%ŎŏDGHQTGVJGEGTVKſECVKQPTGIKUVTCVKQPPWODGTQPN[UKIPKſGUVJCVVJG+PFWUVT[%CPCFC
VGEJPKECNURGEKſECVKQPUYGTGOGV
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of
the maximum number of devices allowed to be connected to a telephone interface. The termination on
an interface may consist of any combination of devices subject only to the requirement that the sum of
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6JKURTQFWEVOGGVUVJGCRRNKECDNG+PFWUVT[%CPCFCVGEJPKECNURGEKſECVKQPU
53
Appendix
Appendix
6GEJPKECNURGEKſECVKQPU
Frequency control Crystal controlled PLL synthesizer
Transmit frequency Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448MHz
Channels 5
Nominal effective range Maximum power allowed by FCC and IC.
Actual operating range may vary according to
environmental conditions at the time of use.
Size Handset:
6.48 X 2.03 X 1.30 in (164.5 X 51.5 X 33.0 mm)
Telephone base:
4.92 X 5.32 X 3.19 in (125.0 X 135.0 X 81.0 mm)
Charger:
2.91 X 3.17 X 1.89 in (74.0 X 80.5 X 48.0 mm)
Weight Handset: 4.58oz (129.8g) (including battery)
Telephone base: 6.77oz (191.9g)
Charger:1.83oz (52.0g)
Power requirements Handset: 2.4V 400mAh Ni-MH battery
Telephone base: 6V DC @ 400mA
Charger: 6V AC @ 300mA
Memory Handset directory:
30 memory locations; up to 30 digits and 15 characters
Handset call log:
30 memory locations; up to 24 digits and 15 characters
54
Appendix
Index
A
About caller ID 21
About cordless telephones 48
Answer a call 13
Answering system and voicemail 30
Answering system setup 26
Answer ON/OFF 26
B
Battery 38
Battery charging 5
Battery installation 4
C
Caller ID 21
Call intercept 31
Call log 22
Call log display screen messages 25
Call waiting 14
Character chart 19
Charging 5
Clear voicemail 10
D
Delete a directory entry 21
Delete announcement 29
Delete a redial entry 16
Dial a call log number 24
Dial a number from the directory 20
Dial a redial entry 16
Dialing pause 18, 20, 24
Directory 17
&5.ſNVGT2
E
Edit a directory entry 20
End a call 13
F
Find handset 14
H
Handset layout 6, 7
Handset light 37
Handset screen icons 37
I
Important safety instructions 46
Indicators 37
Installation 2
K
Key tone 11
L
Listening volume 13
M
Maintenance 47
Make a call 13
Message alert tone 27
Message playback 31
Message window displays 33
Missed call indicator 22
N
Number of rings 27
O
Operating range 47
P
Pacemaker patients 47
Paging handset 14
Parts checklist 1
Phonebook 17
Play announcement 28
Precautions for users of implanted
cardiac pacemakers 47
Predial a call 13
55
Appendix
Appendix
Index
R
Review the call log 23
Review the directory 19
Ringer 9
Ringer volume 9
S
Safety instructions 46
Save a call log entry to the directory 24
Screen display messages 35, 36
Screen icons 37
Store a directory entry 18
Store from redial 18
T
6GEJPKECNURGEKſECVKQPU53
Telephone base installation 2
Telephone base layout 8
Telephone base light 37
Temporary tone dialing 14
Troubleshooting 39
V
View dialing options 23
Voicemail 30
Volume 9, 13
W
Wall mounting 3
Warranty 49
Website 12
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc.
Beaverton, Oregon 97008
Distributed in Canada by VTech Technologies Canada, Ltd.
Richmond, B.C. V6W 1L5
Copyright © 2010 for VTECH TELECOMMUNICATIONS LTD.
Printed in China.
91-003657-010-100