VTech Telecommunications 80-7723-00 1.9GHz Cordless Phone User Manual
VTech Telecommunications Ltd 1.9GHz Cordless Phone Users Manual
Users Manual
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| Document Description | Users Manual |
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| Document Type | User Manual |
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| Date Submitted | 2010-11-15 00:00:00 |
| Date Available | 2010-11-15 00:00:00 |
| Creation Date | 2010-11-04 16:52:52 |
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| Document Title | (checked fine on Oct 11) LS6425 CIB user manual.pdf |
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| Document Author: | kwkwan |
Userâs manual w w w.v t e c h c a n a d a . c o m Models: LS6425/LS6425-2/ LS6425-3/LS6425-4 Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 64 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com. The ENERGY STARÂŽ program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STARÂŽ label indicating it meets the latest energy efficiency guidelines. Compatible with Hearing Aid T-Coil TIA-1083 Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license. Table of contents Call waiting ...................................... 19 Equalizer.......................................... 19 Chain dialing.................................... 20 Redial ............................................. 20 View a redial entry ........................... 20 Dial a redial entry............................. 21 Delete a redial entry ........................ 21 Copy a number form the redial list to the directory ................................. 21 Multiple handset use........................ 21 Intercom........................................... 22 Answer an incoming call during an intercom call ................................. 23 Announced transfer ......................... 23 Blind transfer ................................... 24 Push to talk (PTT)............................ 25 Turn PTT on or off: .......................... 25 PTT to a single handset................... 26 PTT to all handsets.......................... 27 Answer PTT..................................... 28 Change a one-to-one PTT to intercom ....................................... 28 End PTT .......................................... 29 Answer an incoming call during PTT ................................... 29 Make an outgoing call during PTT... 29 Directory .......................................... 30 Store a directory entry ..................... 30 Character chart................................ 31 Search the directory ........................ 32 Alphabetical search ......................... 32 Dial a directory entry........................ 32 Edit a directory entry........................ 33 Delete a directory entry ................... 33 Assign a directory entry to a speed dial location .................... 34 Dial a speed dial entry ..................... 34 Getting started ................................. 1 Parts checklist ................................... 1 Base layout........................................ 2 Handset layout................................... 3 Telephone installation........................ 6 Battery installation ............................. 7 Handset battery charging .................. 8 Installation options............................. 9 Tabletop to wall mount installation .... 9 Wall mount to tabletop installation... 10 Telephone settings........................ 11 Ringer volume (telephone base) ..... 11 Ringer volume (handset) ................. 11 Ringer tone ...................................... 11 Set date/time ................................... 12 LCD language.................................. 12 Voice announce caller ID................. 13 Clear voicemail indicator ................. 13 Rename handset ............................. 14 Key tone .......................................... 15 CID time synchronization................. 15 Home area code .............................. 15 Dial mode ........................................ 16 Website............................................ 16 Telephone operation ..................... 17 Make a call ...................................... 17 Predial a call .................................... 17 Answer a call ................................... 17 End a call......................................... 17 Speakerphone ................................. 17 Listening volume.............................. 17 Mute................................................. 18 Temporary ringer silencing .............. 18 Temporary tone dialing.................... 18 Find handset.................................... 19 Reassign a speed dial number ........ 35 Delete a speed dial entry................. 35 Record, play and delete memos...... 49 Message window displays ............... 49 Remote access................................ 50 Caller ID operation......................... 36 Appendix ........................................ 51 About caller ID ................................. 36 Information about caller ID with call waiting .......................................... 36 Caller ID log..................................... 37 Memory match................................. 37 Missed call indicator ........................ 38 Review the caller ID log................... 38 View dialing options......................... 38 Dial a caller ID log entry .................. 39 Save a caller ID log entry to the directory ....................................... 39 Delete the caller ID log entries ........ 40 Caller ID log display screen messages ......................... 40 Handset display screen messages.. 51 Handset and telephone base indicators...................................... 53 Handset battery ............................... 54 Expand your telephone system ....... 55 Add and register a handset (optional) ..................... 55 Deregister a handset ....................... 56 Troubleshooting............................... 57 Important safety instructions............ 64 Precautions for users of implanted cardiac pacemakers ..................... 66 Operating range............................... 66 Maintenance .................................... 66 About cordless telephones .............. 67 The RBRCÂŽ seal .............................. 67 FCC, ACTA and IC regulations ....... 68 Limited warranty .............................. 70 6GEJPKECNURGEKĹżECVKQPU................... 72 Index................................................ 73 Answering system settings .......... 41 Answering system ........................... 41 Answer ON/OFF .............................. 41 Call screening.................................. 41 Number of rings ............................... 42 Remote access code ....................... 42 Message alert tone .......................... 43 Message recording time .................. 43 Announcement ................................ 43 Record your own announcement..... 44 Play your announcement................. 44 Delete your announcement ............. 44 Answering system operation ....... 45 Answering system and voicemail .... 45 Message capacity............................ 45 New message indication.................. 46 Call screening and call intercept...... 46 Message playback........................... 46 Delete all messages ........................ 48 ii Getting started Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Telephone base Wall mount bracket Handset (1 for LS6425, 2 for LS6425-2, 3 for LS6425-3, 4 for LS6425-4) Handset charger and charger adapter (1 for LS6425-2, 2 for LS6425-3, 3 for LS6425-4) Battery compartment cover (1 for LS6425, 2 for LS6425-2, 3 for LS6425-3, 4 for LS6425-4) Battery (1 for LS6425, 2 for LS6425-2, 3 for LS6425-3, 4 for LS6425-4) Userâs manual Quick start guide w w w.v t e c h c a n a d a . c o m Models: LS6425/LS6425-2/ LS6425-3/LS6425-4 Telephone line cord Telephone base power adapter Userâs manual w w w.v t e c h c a n a d a . c o m Models: LS6425/LS6425-2/ LS6425-3/LS6425-4 Quick start guide To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. Getting started Base layout IN USE light Flashes when there is an incoming call, or another telephone sharing the same line is in use. On when the telephone is in use, or the answering system is answering a call. X/DELETE Press to delete the message currently playing (page 46). When the phone is not in use, press twice to delete all old messages (page 48). /SKIP Press to skip to the next message (page46). /ANS ON/OFF Press to turn the answering system on or off (page 41). /FIND HANDSET Press to page all system handsets (page 19). Message window Shows the number of messages and other answering system information (page 49). /REPEAT Press to repeat a message or press twice to play the previous message (page 46). /PLAY/STOP Press to play messages or press to stop message playback (page 46). Getting started Handset layout CHARGE light On when the handset is charging in the telephone base or charger (page 8). /VOLUME (directory/volume) Press to enter the directory when the telephone is not in use (page 32). While in a menu, press to scroll up. During a call, press to increase the listening volume (page 17). MUTE/DELETE While on a call, press to mute the microphone (page 18). While reviewing the redial list, directory or caller ID log, press to delete an individual entry (pages 21, 33 and 40 respectively). While the handset is ringing, press to silence the ringer temporarily (page 18). While predialing, press to delete digits (page 17). /FLASH Press to make or answer a call (page 17). During a call, press to answer an incoming call when you receive a call waiting alert (page 19). While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 38). With the phone set for pulse dialing, press to temporarily change to tone dialing while on a call (page 18). /SPEAKER Press to make or answer a call (page 17). During a call, press to switch between speakerphone and handset (page 17). Getting started Handset layout CID/VOLUME (caller ID/volume) Press to review the caller ID log when the telephone is not in use (page 38). While in a menu, press to scroll down. During a call, press to decrease the listening volume (page 17). MENU/SELECT Press to show the menu. While in a menu, press to choose an item, or save an entry or setting. OFF/CLEAR During a call, press to hang up (page 17). While the handset is ringing, press to silence the ringer temporarily (page 18). While the telephone is not in use, press and hold to delete the missed call indicator (page 38). While in a menu, press to exit without making changes. While in a menu, press and hold to return to idle mode. Dialing keys Press to enter numbers or characters. Press repeatedly to show other dialing options when reviewing a caller ID log entry (page 38). Press to switch the name order (page 39). EQ During an outside call, intercom call, message or announcement playback, press to change the audio quality to best suit your hearing (page 19). REDIAL/PAUSE Press to review the redial list (page 20). While dialing or entering numbers into the directory, press and hold to insert a dialing pause (page 30). Getting started Handset layout Push to talk (PTT) Press to begin a one-to-one or one-to-all broadcast message (pages 25 and 27). Getting started Telephone installation Install the telephone base and charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters. Charger adapter Telephone base power adapter Electrical outlet not controlled by a wall switch Telephone wall jack If you have DSL high speed Internet service, a DSL filter (not included) is required. Telephone line cord Charger Telephone base Getting started Battery installation Install the battery as shown below. 1. If the battery compartment cover is on the handset, press on the grooved tab and slide the cover to remove. 2. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. 3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 4. Align the cover flat against the battery compartment, then slide it towards the center of the handset until it clicks into place. 5. Charge the handset by placing it in the telephone base or charger. The CHARGE light is on when the handset charges. ⢠⢠CHARGE light If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage. To purchase replacement batteries, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. Getting started Handset battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 10 hours of continuous charging. See the table on page 54 for battery operating times. If the screen is blank or displays Place in charger, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. When the battery is low, the handset screen displays Low battery and a flashing icon. If you are on a call in low battery mode, the handset plays short beeps to alert you. The following table summarizes the battery charge indicators and actions to take. Battery indicators Battery status Action The screen is blank, or displays Place in charger and flashes. Battery has very little or no charge. The handset cannot be used. Charge without interruption (at least 30 minutes). The screen displays Battery has enough charge to be used for a short time. Charge without interruption (about 30 minutes). Battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use. Low battery and flashes. The screen displays HANDSET X. If you do not plug in the battery into the handset and place it in the telephone base or charger, the screen displays No battery. Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the mounting plate. Tabletop to wall mount installation 1. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the telephone base. Plug the small end of the power adapter into the POWER jack on the bottom of the telephone base. 2. Position the telephone bas and wall mount bracket as shown below. Insert the extended tabs b of the wall mount bracket into the slots a on the back of the telephone base. Push the telephone base down until it clicks securely in place. 3. Route the telephone line cord through the wall mount bracket hole and plug it into the telephone wall jack. Route the power cord out of the bottom of the telephone and plug it into an electrical outlet not controlled by a wall switch. 4. Align the holes on the bracket with the standard wall plate and slide the bracket down until it locks securely. Bundle the telephone line cord and power adapter cord neatly with twist. Getting started Wall mount to tabletop installation 1. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Slide the black wall mount bracket up and remove it from the wall plate. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet. 3. Slide the telephone base up and remove it from the wall mount bracket. 4. See Telephone installation on page 6. 10 Telephone settings Ringer volume (telephone base) ⢠Press /VOL or /VOL on the right side of the telephone base to adjust the ringer volume when the telephone is not in use. When you set the base ringer volume to off, the window box displays 0 and the system announces, âBase ringer is off.â Ringer volume (handset) You can set the ringer volume or turn the ringer off. When the icon appear on the screen. ringer is off, Ringer off and Caller ID log >Ringers 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to highlight >Ringers, then press >Ringer volume Ringer tone 3. Press MENU/SELECT to select >Ringer volume. to adjust the volume. A sample of each 4. Press CID or ringer volume plays as you scroll through the choices. RINGER VOLUME 5. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. ⢠⢠The setting also determines the ringer volume of the intercom call and paging tone. However, paging volume ranges between level 4 to 6 only. If the ringer volume is set to off, the handset screen displays Caller ID wonât be announced when you save the setting. The Voice announce caller ID (page 13) is silenced. Ringer tone You can choose different ringer tones for each handset. 1. Press MENU/SELECT when the handset is not in use. or MENU/SELECT. 2. Press CID 3. Press CID or Ringer volume >Ringer tone to highlight >Ringers, then press to highlight >Ringer tone, then press MENU/SELECT. RINGER TONE >Tone 1 to highlight the desired ringer tone. 4. Press CID or A sample of each ringer tone plays as you scroll through the choices. 5. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. If you turn off the ringer volume, you will not hear ringer tone samples. 11 Telephone settings Set date/time The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information. You can also turn off the date and time settings of the caller ID service and use your own settings for each incoming call (see CID time synchronization on page 15). Ringers 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to highlight >Set date/time, then press to 3. Press the dialing keys (0-9) to enter or press CID or scroll to the correct numbers for the month, date and year. Press MENU/SELECT to move on to set the time. 4. Press the dialing keys (0-9) to enter correct numbers for the hour and minute. Press CID or to select AM or PM or press 2 for AM and 7 for PM, then press MENU/SELECT to save the settings and return to the previous menu. You hear a confirmation tone. ⢠⢠>Set date/time SET DATE __/__/__ SET TIME __:__ __ If the date and time are not set when a message is recorded, the system announces, âTime and date not set,â before each message plays. The telephone plays two beeps if the number you entered is invalid. LCD language You can select English, Français or EspaĂąol to be used in all screen displays. 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to highlight >Settings, then press Set date/time >Settings 3. Press MENU/SELECT to select >LCD language. 4. Press CID or to scroll through the choices. 5. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. >LCD language Annc Caller ID LCD LANGUAGE >English 12 Telephone settings Voice announce caller ID The voice announce caller ID feature lets you know who is calling without having to look at the display. When you have an incoming call, the handset and/or base speaks the name and number of the caller based on the directory or caller ID information. If the callerâs name is private or unknown, the last 11 digits of the telephone number will be spoken, if no digits are available, âno digitsâ will be spoken. If the callerâs telephone number is also private or unknown, âPrivate numberâ or âUnknown numberâ will be spoken. Unless you change it, the voice announce caller ID feature is already turned on. 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to highlight >Settings, then press 3. Press CID or MENU/SELECT. to highlight >Annc Caller ID, then press LCD language >Annc Caller ID ANNC CALLER ID >HANDSET 4. Press CID or to highlight >HANDSET or >BASE, then press MENU/SELECT. 5. Press CID or to choose >On or >Off. HS ANNOUNCE CID >On 6. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. Voice announce caller ID is available in English only. Clear voicemail indicator If you subscribe to voicemail service offered by your telephone service provider, appear on the handset when you have new voicemail New voicemail and messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handset turn off automatically. Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators. 13 Telephone settings 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to highlight >Settings, then press to highlight >Clr voicemail, then press 3. Press CID or MENU/SELECT. The screen displays Turn off indicator? 4. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. ⢠⢠Annc Caller ID >Clr voicemail Turn off indicator? Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details. Voicemail is different from answering system messages recorded in your cordless phoneâs answering system. For more information about the difference, see page 45. Rename handset You can change the name for each registered handset. The name can be up to 11 characters. 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to highlight >Settings, then press to highlight >Rename handset, then 3. Press CID or press MENU/SELECT. 4. Press the dialing keys to enter a name. Clr voicemail >Rename handset RENAME HANDSET HANDSET____ ⢠Press MUTE/DELETE to delete a character. ⢠Press and hold MUTE/DELETE to delete all characters. to move the cursor to the right or left. ⢠Press CID or 5. Press MENU/SELECT to save the name and return to the previous menu. You hear a confirmation tone. ⢠⢠The new handset name will be shown in other handsets when you start intercom or transfer a call. If the new handset name is deleted, the default handset name will be used. 14 Telephone settings Key tone You can choose different key tone for each handset. 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to highlight >Settings, then press 3. Press CID or MENU/SELECT. to highlight >Key tone, then press Rename handset >Key tone KEY TONE 4. Press CID or to adjust the volume. A sample of each ringer volume plays as you scroll through the choices. Off displays on the screen when the key tone is turned off. 5. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. CID time synchronization This feature allows the time and date to be set by incoming caller ID information. The default setting is On. 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to highlight >Settings, then press 3. Press CID or MENU/SELECT. to highlight >CID time sync, then press 4. Press to choose >On or >Off. CID or Key tone >CID time sync CID TIME SYNC >On 5. Press MENU/SELECT to save your selection and returns to the previous menu. You hear a confirmation tone. Home area code If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log. 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or to highlight >Settings, then press MENU/SELECT. 15 Telephone settings 3. Press CID or to highlight >Home area code, then press MENU/SELECT. The screen displays only for 7digit dial from CID for two CID time sync seconds, then automatically advances to home area code >Home area code edit mode. 4. Press the dialing keys to enter a three-digit home area code. ⢠Press MUTE/DELETE to delete a digit. ⢠Press and hold MUTE/DELETE to delete all digits. ⢠Press CID or to move the cursor to the right or left. Press MENU/SELECT to save your selection. You hear a confirmation tone. The screen displays Area code will not show in CID for two seconds, and then automatically turns to the main menu. Only for 7digit dial from CID HOME AREA CODE ___ If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed, following the steps above. After you have deleted the home area code, _ _ _ will appear on the display. Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to highlight >Settings, then press 3. Press CID or MENU/SELECT. to highlight >Dial mode, then press 4. Press to choose >Tone or >Pulse. CID or Home area code >Dial mode DIAL MODE >Tone 5. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. While on a call in pulse dialing mode, press dialing mode. to temporarily change to tone Settings >User help Website Use this feature to view the VTech website address. 1. Press MENU/SELECT when the handset is not in use. to highlight >User help, then press 2. Press CID or MENU/SELECT. The screen displays the website. 16 www.vtechphones .com Telephone operation Make a call 1. Press /FLASH or a dial tone. /SPEAKER on the handset. You hear 2. Dial the number. Predial a call 1. Dial the number on the handset. 2. Press /FLASH or /SPEAKER. Answer a call Press (0-9, #, /FLASH, /SPEAKER or any of the dialing keys ) on the handset to answer a call. ⢠⢠The handset screen shows the elapsed time as you talk (in hours, minutes and seconds). When predialing (preview numbers before dialing), press MUTE/DELETE or OFF/CLEAR to backspace and delete a digit; press and hold REDIAL/PAUSE to insert a dialing pause (a p appears). End a call Press OFF/CLEAR on the handset or place the handset in the telephone base or charger. Speakerphone When the handset is on a call, press /SPEAKER to switch between speakerphone and normal handset use. When the speakerphone is active, the handset screen displays Speaker. Listening volume To adjust handset listening volume: During a call, press CID or on the handset. 17 Telephone operation Mute The mute function allows you to hear the other party but the other party cannot hear you. ⢠During a call, press MUTE/DELETE. The handset screen displays Muted for a few seconds and MUTE displays until the mute function is turned off. ⢠Press MUTE/DELETE again to resume the conversation. The handset screen temporarily displays Microphone ON. Temporary ringer silencing When the telephone is ringing, press OFF/CLEAR or MUTE/DELETE to temporarily silence the ringer on that handset only. The handset screen displays Ringer off and . This turns off the ringer without disconnecting the call. The next call rings normally at the preset volume. Each handset rings when there is an incoming call unless the ringer volume is turned off on that handset. Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. 1. During a call, press on the handset. 2. Press the dialing keys to enter the number you wish to dial. The telephone sends touch-tone signals. The telephone automatically returns to pulse dialing mode after you end the call. 18 Telephone operation Find handset The find handset feature is useful if you misplace any handsets. To start the paging tone: ⢠Press /FIND HANDSET on the telephone base. All idle handsets ring, the handset screens display ** Paging **. To end the paging tone: ⢠To end paging, press /FLASH, /SPEAKER, any dialing keys (0-9, #, ) on the handset or press /FIND HANDSET on the telephone base. ⢠⢠Press OFF/CLEAR to temporarily turn off the paging tone on the handset when paging rings, the screen shows Ringer off and icon. Paging rings on all the registered handsets even if the ringer volume is set to off. Call waiting When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call. ⢠Press /FLASH to put your current call on hold and take the new call. ⢠Press /FLASH at any time to switch back and forth between calls. Equalizer The equalizer feature on the handset enables you to change the audio quality of the handset to best suit your hearing. While on a call, intercom call or listening to a message or EQ to select the equalizer setting announcement, press Treble 1, Treble 2, Bass or Natural (the default setting) for the handset. The current setting is displayed on the handset for two seconds. 19 Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list. To access a number from the directory while on a call: 1. Press MENU/SELECT. 2. Press CID or MENU/SELECT. to highlight >Directory, then press 3. Press to scroll to the desired entry. CID or >Directory Caller ID log Mike Smith 595-9511 4. Press MENU/SELECT to dial the displayed number. To access a number from the directory while on a call: 1. Press MENU/SELECT. 2. Press CID or MENU/SELECT. to highlight >Caller ID log, then press 3. Press to scroll to the desired entry. CID Phone 0:03:20 Mike Smith 9/27 or 2:30PM 4. Press MENU/SELECT to dial the displayed number. To access a number from the redial list while on a call: 1. Press REDIAL/PAUSE to enter the redial list. 2. Press CID or or REDIAL/PAUSE repeatedly to browse to the desired entry. 3. Press MENU/SELECT to dial the displayed number. Redial REDIAL #1/10 Each system handset stores the 10 most recently dialed 800-595-9511 numbers. Entries are shown in reverse chronological order. When there are already 10 entries, the oldest entry is deleted to make room for the new entry. When there are no redial entries in the redial list, the handset screen shows Redial empty. View a redial entry Each system handset stores the 10 most recently dialed numbers. To view the redial entries: 1. Press REDIAL/PAUSE to display the most recently called number. or REDIAL/PAUSE repeatedly to browse the redial list. 2. Press CID or Press OFF/CLEAR to exit the redial list. 20 Telephone operation Dial a redial entry ⢠Display the desired redial number, then press /FLASH or /SPEAKER. -ORPress /FLASH or /SPEAKER, then press REDIAL/PAUSE. Press REDIAL/PAUSE repeatedly or CID or to browse to the desired entry, then press MENU/SELECT. Delete a redial entry 1. Press REDIAL/PAUSE to enter the redial list. 2. Press CID or or REDIAL/PAUSE repeatedly to browse to the desired entry. 3. Press MUTE/DELETE to delete the displayed entry. You hear a confirmation tone. Copy a number form the redial list to the directory 1. Press REDIAL/PAUSE to enter the redial list. 2. Press CID or or REDIAL/PAUSE repeatedly to browse to the desired entry, then press MENU/SELECT. 3. Use the dialing keys (0-9) to edit the number (up to 30 digits). ⢠Press MUTE/DELETE to backspace and delete a digit. ⢠Press and hold MUTE/DELETE to delete the entire entry. ⢠Press CID or to move the cursor to the right or left. ⢠Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears). 4. Press MENU/SELECT to move on to edit the name. The screen displays Edit name. 5. Use the dialing keys to edit the name (up to 15 characters). ⢠Press 0 to add a space. ⢠Press MUTE/DELETE to backspace and delete a character. ⢠Press and hold MUTE/DELETE to delete all characters ⢠Press CID or to move the cursor to the right or left. 6. Press MENU/SELECT to save the entry, the screen shows Saved with a confirmation tone. Multiple handset use The telephone base supports four system handsets at a time on an outside call. You can buy additional expansion handsets (model LS6405) for this telephone base, and you can register up to 12 handsets to the telephone base. 21 Telephone operation To share an outside call: ⢠When a handset is already on a call, you can join the call by pressing /FLASH or /SPEAKER on another handset. ⢠To exit the call, press OFF/CLEAR or place the handset in the telephone base or charger. The call will not end until all handsets hang up. Intercom Use the intercom feature for conversations between two handsets. This feature is not available for model LS6429. Intercom does not show on the main menu if only one handset is available or registered. 1. When the handset is not in use, press MENU/SELECT. Press highlight >Intercom, then press MENU/SELECT. CID or to -ORPress /FLASH or /SPEAKER, then press MENU/SELECT. Press to highlight >Intercom, then press MENU/SELECT. CID or ⢠If you have a two-handset system, your handset screen displays Calling other handset. ⢠If you have more than two handsets, your handset screen displays INTERCOM TO:. Use the dialing keys to enter a handset number (to call handset 10, 11 or 12, press 0, 1 and 2 respectively) or press CID or to scroll to the desired handset, then press MENU/SELECT. Your handset screen displays Calling handset X (X represents the destination handset number). -OR# or CID or to scroll to >Ring all, then press MENU/SELECT to Press call all other handsets. Your handset screen displays Calling all handsets. The other handset rings and its screen displays Other handset is calling or Handset Y is calling (Y represents the originating handset number). 2. To answer the intercom call, press /FLASH, /SPEAKER or any of the dialing keys (0-9, #, ) on the other handset. Both handsets now display Intercom. 3. To end the intercom call, one party press OFF/CLEAR or place the handset in the telephone base or charger. Both handsets displays Intercom ended. ⢠⢠⢠You can cancel the intercom call before it is answered by pressing OFF/CLEAR on your originating handset. If the other handset does not answer the intercom call within 100 seconds, or if it is accessing the answering system, is out of range, or has no power, your handset screen displays Unable to call. Try again and returns to idle mode. You can only use one pair of handsets to make intercom calls at a time. 22 Telephone operation Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, there will be an alert tone. ⢠To answer the call, press automatically. /FLASH on the handset. The intercom call ends ⢠To end the intercom call without answering the incoming call, press OFF/CLEAR on the handset. The telephone continues to ring. Announced transfer Use this feature to transfer an outside call to other system handsets by notifying them first. This feature is not available for model LS6429. 1. When the handset is on a call, press MENU/SELECT. 2. Press CID or to scroll to >Intercom, then press MENU/SELECT. The outside call is put on hold automatically. The handset screen displays INTERCOM TO:. 3. Use the dialing keys to enter a handset number (to call handset 10, 11 or 12, 0, 1 and 2 respectively). Press CID or to scroll to the press desired handset -OR# or CID or Press call all handsets. to scroll >Ring all. Then press MENU/SELECT to 4. To answer the intercom call, press /FLASH, /SPEAKER or any of the dialing ) on the destination handset. Handsets now display Intercom. keys (0-9, #, You can now have a private conversation between the two handsets. 5. From this intercom call, you have the following options: ⢠To transfer the call, press MENU/SELECT twice on the originating handset to choose >Transfer. The originating handset screen displays Call transferred. The destination handset is automatically connected to the outside call. ⢠To share the call, press MENU/SELECT on your handset and then press CID or to highlight >Share call. Then press MENU/SELECT. Both handsets are connected to the outside call. 6. To end the outside call, press OFF/CLEAR or place the handset in the telephone base or charger. The call continues until all handsets hang up. ⢠⢠You can cancel the intercom call before it is answered by pressing OFF/CLEAR on your originating handset. If the destination handset does not answer the intercom call within 100 seconds, or if it is accessing the answering system, is out of range, or has no power, your originating handset screen displays Unable to call. Try again and returns to idle mode. 23 Telephone operation Blind transfer Use this feature to transfer an outside call to other system handsets without notifying them. This feature is not available for model LS6429. 1. When the handset is on a call, press MENU/SELECT. 2. Press CID or to scroll to >Transfer, then press MENU/SELECT. ⢠If you have a two-handset system, your handset screen displays Transferring call... ⢠If you have more than two handsets, your handset screen displays TRANSFER TO:. Use the dialing keys to enter a handset number (to call 0, 1 and 2 respectively) or press handset 10, 11 or 12, press CID or to scroll to the desired handset, then press MENU/SELECT. Your handset screen displays Transferring call... -ORPress CID or to scroll to >Ring all, then press MENU/SELECT to call all other handsets. Your handset screen displays Transferring call to all... The destination handset rings and its screen displays Transfer from other handset or Transfer from HANDSET X. 3. To answer the outside call, press /FLASH, /SPEAKER or any of the dialing keys (0-9, #, ) on the destination handset. 4. To end the outside call, press OFF/CLEAR or place the handset in the telephone base or charger. ⢠⢠You can cancel the intercom call before it is answered by pressing OFF/CLEAR on your originating handset. If the destination handset does not answer the intercom call within 100 seconds, is accessing the answering system, is out of range, or has no power, your originating handset screen displays No response to transfer. If you do not press /FLASH, /SPEAKER or any of the dialing keys (0-9, #, ) on the other handset to answer the outside call within 30 seconds, the call hangs up automatically. 24 Telephone operation Push to talk (PTT) You can directly broadcast messages from one handset to the speakerphone of one or all other handsets. Any handset you call can respond by pressing Push to talk on the right side of the handset to begin a two-way communication. If there is only one handset is available or registered, the handset screen shows PTT requires two handsets when you press Push to talk. ⢠Only one handset can talk at a time. To do so, press and hold Push to talk. ⢠You must release Push to talk, so the other person can respond. ⢠Only one PTT can be active at a time. ⢠While PTT is in use between two handsets, other handsets cannot use the intercom feature but can access the answering system. ⢠When you attempt to place a PTT call to another handset which is accessing the answering system, your handset screen displays Not available at this time. PUSH TO TALK >PTT On/Off Turn PTT on or off: 1. Press Push to talk when the handset is not in use. The Push to talk menu displays. 2. Press CID or MENU/SELECT. to highlight >PTT On/Off, then press 3. Press CID or MENU/SELECT. to choose >On or >Off, then press ⢠⢠INCOMING PTT >On When PTT is turned off, the handset screen shows No Incoming PTT while the phone is not in use. When you attempt to place a PTT call to another handset that has the PTT feature turned off, your handset screen displays Not available at this time. 25 Telephone operation PTT to a single handset 1. You have two ways to begin a PTT call: ⢠If you have a two-handset system, press and hold Push to talk when the handset is not in use. ⢠If you have more than two handsets, press Push to talk when the handset is not in use. Then use the dialing keys to enter a handset number (to call 0, 1 and 2 respectively) or press handset 10, 11 or 12, press CID or to highlight a handset number and then press MENU/SELECT or Push to talk. Your handset screen displays Connecting to HANDSET X... for a few seconds. When the connection is made, both your and the destination handset screens display Press and hold [PTT] to talk and beep once. 2. Press and hold Push to talk on your handset. A chirp indicates your microphone is on. Speak towards the handset. Your voice is broadcast to the destination handset. While you are speaking, your handset screen displays PTT To X (X represents the destination handset number). 3. Release Push to talk after speaking. Both handsets beep once again. After the handsets beep, you can press and hold Push to talk to continue speaking or the destination handset can respond (see Answer PTT on page 28). 4. To end the PTT call, press OFF/CLEAR or place the handset in the telephone base or charger. The handset screen displays Push to talk Ended for a few seconds. After Push to talk is released, the PTT call remains open for a short time. If no one presses Push to talk within 10 seconds, the PTT call ends automatically. 26 Telephone operation PTT to all handsets When there are two to five handsets registered to the phone system, PTT supports one-to-all calls (one-to-four maximum). However if there are six or more handsets registered to the phone system, PTT supports a maximum of one-tothree calls. The first four registered handsets will be able to use this feature. Other handsets can only use PTT for one-to-one calls. 1. To begin a PTT-to-all call: ⢠Press and hold Push to talk when the handset is not in use. ⢠If you have more than two handsets, press Push to talk when the handset is not in use. Press CID or to highlight >All handsets, then press MENU/SELECT or Push to talk. Your handset screen displays Connecting to all handsets... for a few seconds. When the connection is made, all handsets display Press and hold [PTT] to talk and beep once. 2. Press and hold Push to talk on your handset. A chirp indicates your microphone is on. Speak towards the handset. Your voice is broadcast to all destination handsets. While you are speaking, your handset screen displays PTT To handset: X (X represents the destination handset number). 3. Release Push to talk after speaking. Both handsets beep once again. After the handsets beep, you can press and hold Push to talk to continue speaking or the destination handset can respond (see Answer PTT on page 28). 4. To end the PTT call, press OFF/CLEAR or place the handset in the telephone base or charger. The handset screen displays Push to talk Ended for a few seconds. After Push to talk is released, the PTT call remains open for a short time. If no one presses Push to talk within 10 seconds, the PTT call ends automatically. 27 Telephone operation Answer PTT You can respond to a PTT call whenever the speakerphone light is off, as described below. 1. When your handset receives a PTT call, the handset beeps and the screen displays Press and hold [PTT] to talk. 2. When someone else is speaking, your speakerphone light is on, and your handset screen displays PTT From HS X To HS Y to (X represents the originating handset number, Y represents your handset number; a maximum of four handset numbers appear). 3. When your speakerphone light is off (the screen displays Press and hold [PTT] to talk, press and hold Push to talk on your handset. You will hear a chirp. Speak towards the handset. ⢠While you are speaking, your handset screen displays PTT To handset: X (X represents the handset numbers of one or more destination handsets; a maximum of four handset numbers appear). ⢠Your voice is broadcast to all destination handsets. After speaking, release Push to talk. Your handset will beep. After the beep, if your speakerphone light is off, you can press and hold Push to talk to continue speaking or the destination handset can respond. Change a one-to-one PTT to intercom You can convert a one-to-one PTT conversation to an intercom call. 1. When your handset screen displays Press and hold [PTT] to talk, press MENU/SELECT. The screen displays >Intercom. 2. Press MENU/SELECT. ⢠If you have two handsets system, your handset screen displays Calling other handset. The destination handset screen temporarily displays Push to talk Ended and then Other handset is calling. ⢠If you have more than two handsets system, you handset screen displays Calling HANDSET X. The destination handset screen temporarily displays Push to talk Ended and then HANDSET Y is calling. 3. On the destination handset, press /FLASH, /SPEAKER or any of the dialing keys (0-9, #, ) to answer the intercom call. Both handsets now display Intercom. 4. To end an intercom call, press OFF/CLEAR or place the handset in the telephone base or charger. Both screens display Intercom ended. 28 Telephone operation End PTT ⢠For one-to-one PTT, both originating and destination handsets can end PTT. ⢠For one-to-all PTT, the originating handset can end the PTT call for all handsets on the PTT call. If any one of the destination handsets leaves the PTT call, the call continues until all handsets hang up. To end or leave PTT: ⢠Press OFF/CLEAR or place the handset in the telephone base or charger. The handset screen displays Push to talk Ended. After Push to talk is released, the PTT call remains open for a short time. If no one presses Push to talk within 10 seconds, the PTT call ends automatically. Answer an incoming call during PTT If you receive an incoming outside call during PTT, there is an alert tone. ⢠During a one-to-one PTT, press /FLASH on the originating or destination handset. The PTT call ends automatically and the outside call is answered. ⢠During a one-to-all PTT, press /FLASH on the originating handset. The PTT call ends automatically and the outside call is answered. ⢠During a one-to-all PTT, press /FLASH on any one of the destination handsets and that handset answers the outside call. The PTT call continues for the rest of the PTT participants. ⢠To leave the PTT call without answering the incoming call, press OFF/CLEAR. The telephone continues to ring. Make an outgoing call during PTT ⢠During a one-to-one PTT, press automatically. /FLASH to get a dial tone. The PTT call ends ⢠During a one-to-all PTT, press /FLASH on the originating handset. The PTT call ends automatically and you get a dial tone. ⢠During a one-to-all PTT, press /FLASH on any one of the destination handsets and that handset gets a dial tone. The PTT call continues for the rest of the PTT participants. 29 Telephone operation Directory The directory can store up to 50 entries with up to 30 digits for each phone number and 15 alphanumeric characters for each name. ⢠Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset are reflected on all handsets. ⢠When there are no records in the directory, the screen displays Directory empty. ⢠When the directory is full and you try to save an entry, the screen displays Directory full. ⢠If you try to save a number already stored in the directory, the screen displays Number already saved. ⢠If the telephone number in the directory exceeds 15 digits, <* appears in front of to move the cursor to the left or # (pound key) the telephone number. Press to the right. ⢠Only one handset can review the directory at a time. If a handset tries to enter the directory while another handset is already in it, Not available at this time appears. Store a directory entry Use the following steps to store an entry in the directory. 1. Enter the number when the handset is not in use and press MENU/SELECT. The screen displays ENTER NUMBER. Answering sys >Directory -ORa. Press MENU/SELECT when the handset is not in use. b. Press CID or to highlight >Directory, then press MENU/SELECT. to highlight >Add contact, then press c. Press CID or MENU/SELECT. The screen displays ENTER NUMBER. 2. Use the dialing keys to enter or modify the number. Press MUTE/DELETE to backspace and delete a digit. Press and hold MUTE/DELETE to delete the entire entry. Press CID or to move the cursor to the right or left. Press and hold REDIAL/PAUSE to insert a three-second dialing pause (a p appears). -OR- ⢠⢠⢠⢠Review >Add contact ENTER NUMBER 800-595-9511_ ENTER NAME Mike Smith_ Copy a number from the redial list by pressing REDIAL/PAUSE and then press CID or or REDIAL/PAUSE repeatedly to choose a number. Press MENU/SELECT to copy the number. 30 Telephone operation 3. Press MENU/SELECT to move to the name. The screen displays ENTER NAME. 4. Use the dialing keys (see page 31) to enter the name. ⢠Press 0 to add a space. ⢠Press MUTE/DELETE to backspace and delete a character. ⢠Press and hold MUTE/DELETE to delete all characters. ⢠Press CID or to move the cursor to the right or left. 5. Press MENU/SELECT to confirm. The screen displays Saved and you hear a confirmation tone. Character chart Use the dialing keys and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Characters by number of key presses Dial Key 10 11 â space When entering a name in the directory, the first letter of each word is automatically capitalized. Press the number key repeatedly until the desired character appears. 31 Telephone operation Search the directory Entries are sorted alphabetically. To search the directory: 1. Press when the handset is not in use. Answering sys >Directory -ORa. Press MENU/SELECT when the handset is not in use. to highlight >Directory, then press b. Press CID or MENU/SELECT. c. Press MENU/SELECT again to select >Review. 2. Press CID or to browse. >Review Add contact Mike Smith 800-595-9511 Alphabetical search To start an alphabetical search: 1. Press when the handset is not in use. -ORa. Press MENU/SELECT when the handset is not in use. b. Press CID or to highlight >Directory, then press MENU/SELECT. c. Press MENU/SELECT again to select >Review. 2. Use the dialing keys to enter the letters associated with the name. For example, if you have name entries Jenny, Jessie, Kristen and Laura in your directory, press 5 (JKL) once to see Jenny (when Jenny displays, press /CID to see Jessie), twice to see Kristen, or three times to see Laura. If there is no name entry matching your search, the next closest match in alphabetical order appears. If necessary, press CID or to browse. Dial a directory entry 1. When in the directory (see Search the directory or Alphabetical search above), press CID or to browse to the desired entry. 2. Press /FLASH or /SPEAKER. /FLASH or /SPEAKER. -OR1. Press 2. Press MENU/SELECT. 3. Press CID or to highlight >Directory, then press MENU/SELECT. 2. Press CID or or press the dialing keys to browse to the desired entry, then press MENU/SELECT to dial the displayed number. 32 Telephone operation Edit a directory entry Use the following steps to edit an entry in the directory. 1. When in the directory (see Search the directory or Alphabetical search on page 32), press CID or to browse to the desired entry. 3. Press MENU/SELECT. The screen displays EDIT NUMBER. 4. Use the dialing keys to edit the number (up to 30 digits). ⢠Press MUTE/DELETE to backspace and delete a digit. ⢠Press and hold MUTE/DELETE to delete the whole digits. ⢠Press CID or to move the cursor to the left or right. 5. Press MENU/SELECT, the screen displays EDIT NAME. Mike Smith 800-595-9511 EDIT NUMBER 800-595-9511_ 6. Using the dialing keys to edit the name. ⢠Press 0 to add a space. ⢠Press MUTE/DELETE to backspace and delete a character. ⢠Press and hold MUTE/DELETE to delete all characters. ⢠Press CID or to move the cursor to the left or right. 6. Press MENU/SELECT to save the entry. The screen displays Saved, and then automatically returns to the revised entry. EDIT NAME Mike Smith_ Saved Delete a directory entry 1. When in the directory (see Search the directory or Alphabetical search on page 32), press CID or browse to the desired entry. to Mike Smith 800-595-9511 2. Press MUTE/DELETE, the screen displays Delete contact? 3. Press MUTE/DELETE to confirm. The screen displays Contact deleted and you hear a confirmation tone. Mike Smith Delete contact? Contact deleted 33 Telephone operation Assign a directory entry to a speed dial location You can store up to 10 directory entries in the speed dial directory. The speed dial entries are shared by all registered handset. >Add contact Speed dial 1. Press and hold an empty speed dial key (0-9). -OR- a. Press MENU/SELECT when the handset is not in use. to scroll to Directory and then press b. Press CID or MENU/SELECT. to scroll to Speed dial, then press c. Press CID or MENU/SELECT. to select an empty speed dial location. d. Press CID or 2. Press MENU/SELECT. The screen displays Copy from Directory... 3. Press CID or 1:>2: Copy from Directory... Tom Miller 888-490-2005 to select a desired directory entry. -OR- Use the dialing keys to start alphabetical search (see page 32). 4. Press MENU/SELECT. The directory entry is assigned to the speed dial and you hear a confirmation tone. 1: >2: If the speed dial location is not empty when you store a directory entry into it, the new entry replace the old one. Dial a speed dial entry Press and hold a speed dial key (0-9) of the desired entry when the handset is not in use, the entry will be dialed automatically. If the speed dial location is not empty when you press and hold a speed dial key, the screen shows the empty speed dial location, follow Steps 2 to 4 in Assign a directory entry to a speed dial location above to assign entries to the speed dial locations. 34 Telephone operation Reassign a speed dial number 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to scroll to Directory and then press 3. Press CID or MENU/SELECT. to scroll to Speed dial, then press 4. Press CID or to select a desired speed dial location, then press MENU/SELECT. 5. Press MENU/SELECT. Press CID or to scroll to >Change SD, then press MENU/SELECT. The screen displays Copy from Directory... 6. Press CID or to select a desired directory entry. Tom Miller 888-490-2005 >Change SD Clear SD Copy from Directory... Mike Smith 800-595-9511 -OR- Use the dialing keys to start alphabetical search (see page 32). 7. Press MENU/SELECT. The directory entry is assigned to the speed dial location and you hear a confirmation tone. 1: >2: Delete a speed dial entry 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to scroll to Directory and then press 3. Press CID or MENU/SELECT. to scroll to Speed dial, then press 4. Press CID or to select a desired speed dial location, then press MENU/SELECT. 5. Press MENU/SELECT. Press CID or to scroll to >Clear SD, then press MENU/SELECT. The screen displays Speed dial empty. 35 Change SD >Clear SD Speed dial empty 1: >2: Caller ID operation About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the callerâs number, or the callerâs name and number that are sent by your telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call. It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if: ⢠You have both caller ID and call waiting, but as separate services (you may need to combine these services). ⢠You have only caller ID service, or only call waiting service. ⢠You do not subscribe to caller ID or call waiting services. There might be fees for caller ID services. In addition, services may not be available in all areas. This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date are sent by your telephone service provider along with the call information. You can use this product with regular caller ID service, or you can use this productâs other features without subscribing to either caller ID or combined caller ID with call waiting service. 36 Caller ID operation Caller ID log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. ⢠The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log. ⢠You can review, redial and copy an entry into the directory. ⢠Entries appear in reverse chronological order. ⢠When the caller ID log is full, the oldest entry is deleted to make room for new incoming call information. ⢠XX Missed call(s) displays when there are new caller ID log entries that have not been reviewed. ⢠Caller ID log empty displays when there are no records in the caller ID log. ⢠Only one handset can review the caller ID log at a time. If a handset tries to enter the caller ID log while another handset is already in it, Not available at this time appears. ⢠⢠⢠The caller ID information may not be available for every incoming call. The callers may intentionally block their names and/or telephone numbers. For caller ID log entries with numbers between 16 and 24 digits, in order to view the entire number, you must save the entry to the directory (see page 30). If the phone number has more than 24 digits, it will not be saved or shown in the caller ID log. Memory match If the last seven digits of the incoming telephone number is an exact match with a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Elizabeth Jones calls, her name appears as Liz if this is how you entered it into your directory. The number you see on your caller ID is in the format sent by the telephone service provider. It usually delivers 10-digit telephone numbers (area code plus telephone number). If the last seven digits of the incoming telephone number does not match a number in your directory, the name appears as it is delivered by the telephone service provider. 37 Caller ID operation Missed call indicator When there are calls that have not been reviewed in the caller ID log, the handset screen displays XX Missed call(s). When you have reviewed all the missed calls, the missed call indicator no longer displays. Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one. HANDSET 1 5 Missed calls 10/15 9:00pm Mike Smith 800-595-9511 NEW 10/15 9:00pm If you do not want to review the missed calls one by one, press and hold OFF/CLEAR when the handset is not in use to delete the missed call indicator. All the entries are then considered old and kept in the caller ID log. Review the caller ID log 1. Press CID when the handset is not in use. 2. Press CID or to browse through the caller ID log. Caller ID log Entries: 10 -OR1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to scroll to >Caller ID log, then press Mike Smith 800-595-9511 NEW 3. Press MENU/SELECT to select >Review. 10/15 9:00pm to browse through the caller ID log. You 4. Press CID or hear a double beep when you reach the beginning or end of the caller ID log list. View dialing options Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you might need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log and store the new number to the directory. While reviewing the caller ID log, press # (pound key) repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory Press # 1-800-595-9511 Press 1 repeatedly if you need to add or remove Press # 595-9511 1 in front of the telephone number before dialing or Press # 1-595-9511 saving it in the directory. Press # 800-595-9511 When the number is displayed in the correct -ORformat for dialing, press /FLASH or Press 1 1-800-595-9511 /SPEAKER to call the number. Press 1 800-595-9511 38 Caller ID operation Dial a caller ID log entry 1. When in the caller ID log (see Review the caller ID log on page 38), press CID or to browse to the desired entry. 2. Press /FLASH or /SPEAKER to dial. Save a caller ID log entry to the directory 1. When in the caller ID log, press the desired entry. CID or to browse to Tom Miller 888-490-2005 2. Press MENU/SELECT to highlight an entry. The screen displays EDIT NUMBER. 3. Use the dialing keys to edit the number (up to 30 digits). ⢠⢠⢠⢠Press MUTE/DELETE to backspace and delete a digit. Press and hold MUTE/DELETE to delete the entire entry. Press CID or to move the cursor to the left or right. Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears). 4. Press MENU/SELECT to move to the name. The screen displays EDIT NAME. 5. Use the dialing keys (see page 31) to edit the name (up to 15 characters). If the name you received from the telephone service provider is all in capital letters, the first letter of every word will be kept as capital letter and the rest of the letters become lowercase. 10/15 9:00pm EDIT NUMBER 888-490-2005 EDIT NAME Tom Miller_ Saved 10/15 9:00pm ⢠⢠⢠⢠⢠Press 0 to add a space. Press MUTE/DELETE to backspace and delete a character. Press and hold MUTE/DELETE to delete all characters. to move the cursor to the left or right. Press CID or Press # (pound key) to switch the order of the names. For example, Miller Tom becomes Tom Miller when you press # (pound key). 6. Press MENU/SELECT to save the entry to the directory. The screen displays Saved and you hear a confirmation tone. ⢠⢠If the entry is already saved in the directory, the handset screen displays Number already saved when you save the number. If there is no number available in the caller ID information, the handset screen displays Unable to save when you save it. 39 Caller ID operation Delete the caller ID log entries To delete one entry: 1. When in the caller ID log (see Review the caller ID log on page 38), press CID or to browse to the desired entry. 2. Press MUTE/DELETE to delete the selected entry. To delete all entries: Directory >Caller ID log 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to highlight >Caller ID log, then press Review >Del all calls to highlight >Del all calls, then press 3. Press CID or MENU/SELECT. The screen displays Delete all calls? Press MENU/SELECT to save. You hear a confirmation tone and the screen returns to the previous menu. Caller ID log display screen messages Displays When PRIVATE NAME The caller is blocking the name. PRIVATE NUMBER The caller is blocking the telephone number. PRIVATE CALLER The caller is blocking the name and number. UNKNOWN NAME This callerâs name is unavailable. UNKNOWN NUMBER This callerâs number is unavailable. UNKNOWN CALLER No information is available about this caller. 40 Delete all calls Answering system settings Answering system You must use a system handset to change your answering system settings. Changes of answering system setup made on one handset apply to all system handsets. Answer ON/OFF The answering system must be turned on to answer and record messages. When the answering system is turned on, the /ANS ON/OFF light on the telephone base will be on and ANS ON will display on the handset. If the answering system is turned off, it will be automatically turned on when you save the settings under Ans sys setup menu. To turn on or off with the telephone base: Press /ANS ON/OFF to turn the built-in answering system on or off. When the answering system is turned on, it announces, âCalls will be answered.â When the answering system is turned off, it announces, âCalls will not be answered.â To turn on or off with a handset: 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or to highlight >Answering sys, then press MENU/SELECT. 3. Press CID or to highlight >Answer ON/OFF, then press MENU/SELECT. 4. Press CID or to choose >On or >Off, then press MENU/SELECT. If the memory is full when you turn on the answering system, the telephone announces, âMemory fullâ and the screen displays Memory full. Call screening You can hear incoming messages at the telephone base while they are being recorded. Follow the below steps to turn this feature on or off. To turn on or off with a handset: 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to highlight >Answering sys, then press 3. Press CID or MENU/SELECT. to highlight >Ans sys setup, then press >Call screening # of rings CALL SCREENING >On 4. Press MENU/SELECT to select >Call screening, then press MENU/SELECT. 5. Press CID or to choose >On or >Off, then press MENU/SELECT. 41 Answering system settings Number of rings You can choose from two, three, four, five, six rings or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area. 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to highlight >Answering sys, then press 3. Press CID or MENU/SELECT. to highlight >Ans sys setup, then press 4. Press CID or MENU/SELECT. to highlight ># of rings, then press Call screening ># of rings # OF RINGS >2 5. Press CID or to choose 6, 5, 4, 3, 2 or Toll saver, then press MENU/SELECT to save your selection. Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99. 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to highlight >Answering sys, then press 3. Press CID or MENU/SELECT. to highlight >Ans sys setup, then press 4. Press CID or MENU/SELECT. to highlight >Remote code, then press # of rings >Remote code REMOTE CODE 5. Press the dialing keys (0-9) to enter the code, then press MENU/SELECT to save your setting. 42 19 Answering system settings Message alert tone The telephone base beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to highlight >Answering sys, then press 3. Press CID or MENU/SELECT. to highlight >Ans sys setup, then press 4. Press CID or MENU/SELECT. to highlight >Msg alert tone, then press Remote code >Msg alert tone MSG ALERT TONE >On 5. Press CID or to choose >On or >Off, then press MENU/SELECT to save your selection. ⢠⢠The answering system must be turned on for the message alert tone to function. Press any key on the telephone base (except /FIND HANDSET) to temporarily silence the message alert tone. Message recording time You can set the recording time allowed for incoming messages. The message length is one minute by default. 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to highlight >Answering sys, then press 3. Press CID or MENU/SELECT. to highlight >Ans sys setup, then press 4. Press CID or MENU/SELECT. to highlight >Recording time, then press Msg alert tone >Recording time RECORDING TIME >3 minutes to choose >3 minutes, >2 minutes, or 5. Press CID or >1 minute, then press MENU/SELECT. Announcement The telephone is preset with a greeting that answers calls with âHello, please leave a message after the tone.â You can use this preset announcement, or replace it with your own. 43 Answering system settings Record your own announcement You can record an announcement up to 90 seconds, but announcements shorter than two seconds will not be recorded. 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to highlight >Answering sys, then press Play annc >Record annc 3. Press MENU/SELECT to select >Announcement. to highlight >Record annc, then press 4. Press CID or MENU/SELECT. The handset announces, âRecord after the tone, press 5 when you are doneâ and the screen shows 5-Stop. RECORDING ANNC... 5-Stop 5. After the tone, speak towards the microphone of the handset. Press 5 when finished or press OFF/CLEAR to exit the recording. Play your announcement 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. >Play annc Record annc to highlight >Answering sys, then press 3. Press MENU/SELECT to select >Announcement. RECORDING ANNC... 5-Stop 4. Press MENU/SELECT to select >Play annc. The handset starts to play the announcement and the screen shows 5-Stop. 5. Press 5 to stop the playback and return to the previous menu or the handset screen automatically returns to the previous menu after the playback. Press OFF/CLEAR to return to the previous menu during playback. Delete your announcement 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or to highlight >Answering sys, then press MENU/SELECT. 3. Press CID or to highlight >Announcement, then press MENU/SELECT. 4. Press MENU/SELECT to select >Play annc. The handset starts to play the announcement and the screen shows 5-Stop. 5. Press MUTE/DELETE or 3 to delete the announcement. The handset announces, âAnnouncement deleted.â When your announcement is deleted, calls are answered with the preset announcement. 44 Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service providerâs voicemail. Your telephoneâs built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently. ⢠If and New voicemail display on the handset, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN. ⢠If displays on the handset and the message window on the telephone base flashes, there are new messages in the built-in answering system. To listen to messages recorded on your digital answering system, press /PLAY/STOP on the telephone base or refer to Answer ON/OFF on page 41 to turn it on the handset. Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider. To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service. You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message. Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting. Message capacity The answering system can record and store up to 99 messages. The recording time of each message depends on the message length you set (see Message recording time on page 43). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them. 45 Answering system operation New message indication The message window on the telephone base flashes and XX New message(s) displays on the handset when there are new answering system messages. If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been reviewed. Call screening and call intercept Call screening on the telephone base: If the answering system and call screening are on (see Call screening on page 41), you hear the announcement and the incoming message when receiving a call. While the answering system is recording message, you have the following options. ⢠Press /VOL or /VOL on the telephone base to adjust the call screening volume. ⢠Press /PLAY/STOP to temporarily silence the call screening. /PLAY/STOP or /VOL to temporarily turn on the call screening if call ⢠Press screening is off. Call screening on the handset: If the answering system is on and your answering system is recording message, your handset shows To screen call, press [SELECT]. Press MENU/SELECT on your handset to hear the message. If you want to talk to the person whose message is being recorded, press /FLASH or /SPEAKER on the handset. The call screening setting does not affect the call screening on handset. Message playback On the telephone base, if you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first). On the handset, if you have both new and old messages, you can play either new or old messages. The caller ID information displays on the handset screen when you play messages and you can call back the caller. When playback begins, you hear the total number of messages followed by the day and time of the message. If the time and date are not set, the telephone announces, âTime and date not setâ. After the last message, the telephone announces, âEnd of messages.â 46 Answering system operation To play messages with the telephone base: ⢠Press /PLAY/STOP when the telephone is not in use. Options during playback: ⢠Press /VOL or /VOL to adjust the speaker volume. ⢠Press /SKIP to skip to the next message. ⢠Press /REPEAT to repeat the message currently playing. Press twice to listen to the previous message. /REPEAT ⢠Press X/DELETE to delete the current message. The system advances to the next message. ⢠Press /PLAY/STOP to stop, the telephone plays a long beep. To play messages with a handset: 1. Press MENU/SELECT when the handset is not in use. 2. Press MENU/SELECT to select >Play messages. If you have either new or old messages, the messages play automatically. If you have both new and old messages: ⢠To play new messages, press MENU/SELECT to select >Play new msgs. to highlight ⢠To play old messages, press CID or >Play old msgs, then press MENU/SELECT. When the telephone is playing the message, the screen shows the callerâs name, if there is no name or number available, the screen shows No caller info. Options during playback: >Play messages Answering sys >Play new msgs Play old msgs 1 New message ANS ON Mike Smith 4-Repeat 6-Skip ⢠Press MENU/SELECT to stop the playback, and display the callerâs name and number information if it is available, then 1/4 9:30 press /FLASH or /SPEAKER to call back the caller. If you do not press /FLASH or /SPEAKER within five seconds, the screen automatically returns to the message playback mode. ⢠Press /FLASH or /SPEAKER to stop the playback and call back the caller. ⢠Press CID or to adjust the speaker volume. ⢠Press EQ to adjust the handset message playback audio quality. ⢠Press 6 to skip to the next message. ⢠Press 4 to repeat the message currently playing. Press 4 twice to listen to the previous message. ANS ON AM 47 Answering system operation ⢠Press 3 or MUTE/DELETE to delete the current message. The system announces, âMessage deletedâ and advances to the next message. ⢠Press 5 to stop. ⢠⢠⢠When the answering system has less than three minutes of recording time left, âLess than three minutes to recordâ is announced. When the telephone is not in use, if F and the number of messages are flashing alternately in the message window, or the handset screen displays Rec mem full, the memory is full. Delete some messages to make room for more. You can only delete old messages, which are messages you have played. Delete all messages To delete all messages with the telephone base: 1. Press X/DELETE when the phone is not in use. The telephone announces, âTo delete all old messages, press DELETE again.â 2. Press X/DELETE again. All previously heard messages are deleted and the telephone announces, âAll old messages deleted.â To delete all messages with a handset: >Play messages Answering sys Announcement >Delete all old Delete all old messages? 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or MENU/SELECT. to highlight >Answering Sys, then press Deleting... 3. Press CID or to highlight >Delete all old, then press MENU/SELECT. The handset screen displays Delete all old messages? If there are no old messages in the answering system, the screen displays No old messages to delete. 4. Press MENU/SELECT to save your selection, the screen shortly displays Deleting.. and then All old msgs deleted. You hear a confirmation tone. 48 All old msgs deleted Answering system operation Record, play and delete memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Play and delete them in the same way as incoming messages (see Message playback on page 46). To record a memo: 1. Press MENU/SELECT when the handset is not in use. 2. Press CID or to highlight >Answering Sys, then press MENU/SELECT. 3. Press CID or to highlight >Record memo, then press MENU/SELECT. 4. The handset announces, âRecord after the tone. Press 5 when you are done.â After the tone, speak towards the microphone of the handset. 5. Press 5 when finished recording. The handset announces, âRecorded.â ⢠⢠⢠âMemory is fullâ is announced if you record a memo when the memory is full. Each memo can be up to four minutes in length. Memos shorter than two seconds are not recorded. Message window displays Window display Description No messages. 1-99 Total number of old messages recorded. Current messages number during old message playback. 0-99 (flashing) When time and date are not set, it flashes 0, or total number of new messages recorded, or total number of old messages recorded. The telephone base may have lost and regained power. The clock needs to be set. 1-99 & F Memory is full with total number of messages recorded. (alternating) 1-8 Telephone base speaker volume level while adjusting. -- The system is answering a call, or recording a memo or announcement. Telephone is answering a call or being accessed remotely. The answering system is being programmed. 0-6 Telephone base ringer level while adjusting. When the memory is full, the answering system answers incoming calls after 10 rings and announces, âMemory is full. Enter the remote access code.â 49 Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19; see Remote access code on page 42 to change it. 1. Dial your telephone number from any touch-tone telephone. 2. When the system plays your announcement, enter the two-digit security code. 3. Then you can enter one of the following remote commands. Command Function Play all messages. Play new messages. Delete the current message (during playback). 33 Delete all old messages. Repeat the current message (during playback). 44 Skip to the previous message (during playback). Stop. *5 Hear a list of remoter commands. Skip to the next message (during playback). *7 Record a new announcement. End the call. Turn the answering system on or off. 4. Hang up or press 8 to end the call. ⢠⢠⢠⢠If you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play. Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects. When the answering system is turned off, the telephone answers after 10 rings, and announces, âPlease enter your remote access code.â When the answering system memory is full (low), the telephone announces, âMemory is full (low). Enter your remote access code.â 50 Appendix Handset display screen messages Number already saved The telephone number entered is already stored in the directory. Caller ID log empty There are no caller ID log entries. Calling handset X Calling another handset. Calling other handset Directory empty There are no directory entries. Directory full The directory is full. Ended You have just ended a call. Handset X is calling Another system handset is calling. Other handset is calling Incoming call There is an incoming call. Intercom The handset is on an intercom call. Intercom ended You have just ended an intercom call. Line in use A system handset or another telephone on the same line is in use, or the answering system is answering a call. Low battery The handset battery needs to be recharged. Microphone ON MUTE is turned off and the person on the other end can hear you. Muted You have turned off the handset microphone. The other party cannot hear you but you can hear the other party. New voicemail There are new voicemail messages from your telephone service provider. No battery No battery is installed. Follow the directions for battery installation on page 7 to install the battery before charging. No line There is no telephone line connected. No signal, call ended Communication between the handset and telephone base is lost during a call. Not available at this time One handset is already viewing the caller ID log or directory and another handset attempts to review it. 51 Appendix Out of range OR No pwr at base The handset cannot communicate with the telephone base. Check the telephone base power connection or move closer. **Paging ** The system handset is being paged. Phone The handset is on a call. Place in charger The battery is very low. Place the handset in the telephone base or charger for recharging. Rec mem full The battery is very low. Place the handset in the telephone base or charger for recharging. Rec mem low Answering system has less than three minutes of recording time left. Ringer off The ringer is muted temporarily during an incoming or intercom call. Saved Your selection has been saved. Speaker The handset speakerphone is in use. Unable to call. You have attempted to make an intercom call, but the handset you are calling is in the directory, in the caller ID log or out of range, or the handset you are calling is on an outside call. Try again Unable to save You are attempting to save a caller ID entry without a name and number. XX Missed calls There are XX calls that have not been reviewed in your caller ID log. XX New messages There are XX new messages in the answering system. 52 Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or charger. Telephone base lights IN USE On when the telephone line is in use. On when the answering system is answering a call. On when you are registering a handset. Flashes quickly when there is an incoming call. Flashes when another telephone sharing the same line is in use. Flashes when you are deregistering all handsets. /ANS ON/OFF On when the answering system is turned on. Handset icons Battery status - flashes when the battery is low and needs charging. Battery status - animates when the battery is charging. Battery status - becomes solid when the battery is fully charged. Speakerphone is in use. Handset ringer off. New voicemail received from your telephone service provider. ANS ON Answering system is turned on. New answering system messages. NEW New caller ID log entries. MUTE Microphone is muted. 1/13 Message number currently playing and total number of messages recorded. 53 Appendix Handset battery It takes up to 10 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to seven hours While in speakerphone mode (talking*) Up to five hours While not in use (standby**) Up to seven days *Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use. The battery needs charging when: ⢠⢠⢠⢠A new battery is installed in the handset. The handset beeps. A battery is properly installed and the screen is blank. Low battery or Place in charger displays on the handset screen. CAUTION: To reduce the risk of fire or injury, read and follow these instructions: ⢠Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. ⢠Do not dispose of the battery(ies) in a fire. Check with local waste management codes for special disposal instructions. ⢠Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. ⢠Exercise care in handling batteries in order not to create a short circuit with conductive materials. ⢠Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. ⢠Observe proper polarity orientation between the battery and metallic contacts. ⢠To prevent fire or shock hazard, do not expose this product to water or any type of moisture. 54 Appendix Expand your telephone system The handsets provided with your telephone system are already registered. Each handset is assigned a number that displays on the handset. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone system already has HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3. This telephone system accommodates up to five handsets. Add and register a handset (optional) You can add new handsets (LS6405, purchased separately) to your telephone system. Each handset must be registered with the telephone base before use. When first purchased, each handset screen displays Put HS on BASE to register. You may need to charge the handset before registering it to the telephone base. For more details on battery charging, see page 8. To register a handset: 1. Place the unregistered handset in the telephone base. If Put HS on BASE to register does not appear on the handset screen after a few seconds, remove the handset and place it in the telephone base again. 2. The handset screen displays Registering...Please wait and the red IN USE light on the telephone base turns on. It takes about 90 seconds to complete the registration. The handset screen displays Handset registered and you hear a beep when the registration completes. If the registration fails, the handset screen displays Registration failed for a few seconds, then Put HS on BASE to register. To reset the handset, remove it from the telephone base and place it back in. Try the registration process again. You cannot register a handset if any other system handset is in use. 55 Appendix Deregister a handset If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all the handsets that are registered to the telephone base. Then register each handset individually. To make deregistration easier, read all of the instructions on this page before you begin. To deregister all handsets: 1. Press and hold /FIND HANDSET on the telephone base for about 10 seconds until the IN USENKIJVQPVJGVGNGRJQPGDCUGVWTPUQPCPFUVCTVUVQĆCUJ 2. Press and release /FIND HANDSET again. You must press /FIND HANDSET while the IN USENKIJVKUUVKNNĆCUJKPI6JGIN USENKIJVĆCUJGUHQTCRRTQZKOCVGN[UGXGP seconds. 3. The deregistration process takes about 10 seconds to complete. All handsets show Put HS on BASE to register. 4. If deregistration fails, you may need to reset the telephone base and try again. To reset: ⢠Pick up the registered handset and then press -OR- /FLASH. Unplug the power from the telephone base, then plug it back in. ⢠⢠You cannot register a handset if any other system handset is in use. After you deregister the handset(s), the telephone base is in idle mode but the system date and time information needs to be reset. For instructions, see Set date/time on page 12. 56 Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all. ⢠⢠⢠⢠⢠⢠⢠⢠⢠Make sure the battery is installed and charged correctly (pages 7-8). For optimum daily performance, return the handset to the telephone base or charger after use. Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack. Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize. Charge the battery in the handset for up to 10 hours. If the battery is completely depleted, it may take up to 30 minutes to charge the handset before Low battery appears on the screen (page 8). Completely remove and install the battery again. If that still does not work, it may be necessary to purchase a new battery. Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or telephone service. Contact your telephone service provider. There is no dial tone. ⢠⢠⢠⢠First, try all the above suggestions. Move the handset closer to the telephone base. It might be out of range. The telephone line cord may be defective. Install a new telephone line cord. Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider. I cannot dial out from my cordless handset. ⢠⢠⢠⢠First, try all the above suggestions. Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing. If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider. Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise. 57 Appendix Troubleshooting Low battery shows on screen. ⢠⢠⢠⢠⢠⢠⢠⢠⢠Place the handset in the telephone base or charger for recharging. Completely remove and install the battery again and use it until fully depleted, then recharge the handset in the telephone base or charger for up to 10 hours. If the above measures do not correct the problem, replace the battery. The battery does not charge in the handset or the handset battery does not accept charge. Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on. Completely remove and install the battery again, then charge for up to 10 hours. If the handset is in the telephone base or charger but the CHARGE light on the handset is not on, refer to The CHARGE light is off in this section. If the battery is completely depleted, it can take up to 30 minutes to charge the handset before Low battery appears on the screen (page 8). Purchase a new battery. Refer to Handset battery on page 54. The CHARGE light is off. Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric. ⢠Make sure the power adapter and telephone line cord are plugged in correctly and securely. ⢠Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset. The telephone does not ring when there is an incoming call. ⢠Make sure the handset ringer volume is not set to the lowest level (page 11) and the telephone base ringer volume is not set to zero (page 11). Make sure the telephone line cord and power adapter are plugged in properly (page 6). ⢠The handset may be too far from the telephone base. Move it closer to the telephone base. ⢠There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them. ⢠If the other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider. ⢠Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. ⢠Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider. ⢠The telephone line cord may be defective. Install a new telephone line cord. ⢠Completely remove and install the battery again and place the handset in the telephone base or charger. ⢠Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place. ⢠58 Appendix Troubleshooting My handset beeps and is not performing normally. ⢠⢠⢠⢠Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch. Move the handset closer to the telephone base. It may be out of range. Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize. Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. I hear noise on the cordless handset and the keys do not work. ⢠Make sure the telephone line cord is plugged in securely. There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. ⢠⢠⢠⢠⢠⢠⢠⢠The handset may be out of range. Move it closer to the telephone base. If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters. Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesnât solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector. The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance. Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply). If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider. 59 Appendix Troubleshooting I hear other calls when using the cordless handset. ⢠Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Call your telephone service provider. The other party cannot hear my voice during a call. ⢠Make sure the mute feature is not turned on during a call (page 18). Registration failed appears on the handset. ⢠⢠⢠Only one handset can be registered at a time. If you have multiple handsets to register, please follow the instructions on page 55 for the first handset. Once a handset has been successfully registered, repeat the steps for each handset that needs to be registered. If you have already registered the maximum numbers of handsets, you need to follow the deregistration instructions before registering a handset. Refer to Expand your telephone system on page 55 and Deregister a handset on page 56. Make sure that the telephone base and handsets are in idle mode when registering a handset. Follow the steps on page 63 for the Common cure for electronic equipment, then try again to register a handset. My caller ID features are not working properly. ⢠⢠⢠⢠⢠Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. The caller may not be calling from an area which supports caller ID. Both your and your callerâs telephone service providers must use equipment compatible with the caller ID service. The caller ID information shows after the first or second ring. If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters. The telephone does not receive caller ID or the telephone does not show caller ID during call waiting. ⢠⢠⢠⢠Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. The caller may not be calling from an area which supports caller ID. Both your and your callerâs telephone service providers must use equipment compatible with caller ID service. If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters. 60 Appendix Troubleshooting Caller ID entries do not match the numbers I need to dial. ⢠⢠Caller ID service delivers 10 digits (the area code plus the seven-digit number). If you need to dial something other 10 digits, see View dialing options on page 38 for instructions on changing the number. If you dial seven digits for local calls, you may want to use the home area code feature (page 15). Out of range OR No pwr at base shows in the handset screen. ⢠⢠⢠⢠The handset may be out of range. Move it closer to the telephone base. Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch. Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and install the battery again. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize. Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. New voicemail and ⢠⢠⢠⢠⢠⢠⢠⢠⢠show on the display and I donât know why. Your telephone has voicemail indication that is separate from the built-in answering system. If New voicemail and appear on the display, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail. I cannot retrieve voicemail messages. Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 45). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail. The answering system does not answer after the correct number of rings. Make sure the answering system is on. When the answering system is on, the /ANS ON/OFF light on the telephone base should be lit and ANS ON should show on the handset. If toll saver is selected, the number of rings changes to two when there are new messages waiting (page 42). If the memory is full or if the answering system is off, the answering system answers after 10 rings. In some cases, the answering system is affected by the ringing system used by your telephone service provider. If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (see Number of rings on page 42). To determine how many rings activate your voicemail, please contact your telephone service provider. 61 Appendix Troubleshooting ⢠If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. The outgoing announcement is not clear. ⢠⢠When recording the announcement, make sure you speak in a normal tone of voice towards the microphone of the handset. Make sure there is no background noise when recording. The answering system does not record messages. ⢠⢠⢠⢠Make sure the answering system is on (see Answer ON/OFF on page 41). When the answering machine memory is full, it does not record new messages until some old messages are deleted. If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (see Number of rings on page 42). To determine how many rings activate your voicemail, please contact your telephone service provider. If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. The messages on the answering system are very difficult to hear. ⢠Press /VOL on the telephone base or volume. on the handset to increase the speaker The messages on the answering system are incomplete. ⢠⢠⢠⢠The recording time of each message depends on the message length you set (see Message recording time on page 43). If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after four minutes. If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call. If the callerâs voice is very soft, the answering system may stop recording and disconnect the call. The answering system does not respond to remote commands. ⢠⢠⢠⢠Make sure your remote access code is correct (page 42). Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system. The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code. There may be interference on the telephone line you are using. Press the dial pad keys firmly when dialing. 62 Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesnât work. ⢠⢠⢠⢠⢠⢠Make sure your computer is powered on. Make sure your Internet connection is working properly. Make sure that the software is installed and running for your nontraditional telephone service. Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered. In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply. If you are using a firewall, it may prevent access to your nontraditional telephone service. Contact your service provider for more information. Common cure for electronic equipment. If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed): 1. Disconnect the power to the telephone base.- Disconnect the battery on the cordless handset. 2. Wait a few minutes before connecting power to the telephone base. 3. Completely remove and install the battery again and place the cordless handset in the telephone base or charger. 4. Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place. 63 Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water. 5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces. 6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. 7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company. 8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. 9. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. 10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. 11. Do not overload wall outlets and extension cords. 12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: ⢠When the power supply cord or plug is damaged or frayed. ⢠If liquid has been spilled onto the product. ⢠If the product has been exposed to rain or water. ⢠If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. ⢠If the product has been dropped and the telephone base and/or handset has been damaged. ⢠If the product exhibits a distinct change in performance. 13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 14. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc. 64 Appendix Important safety instructions 15. Only put the handset of your telephone next to your ear when it is in normal talk mode. 16. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. SAVE THESE INSTRUCTIONS 65 Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients ⢠Should keep wireless telephones at least six inches from the pacemaker. ⢠Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON. ⢠Should use the wireless telephone at the ear opposite the pacemaker. WTRâs evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones. Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset screen displays Out of range OR No pwr at base. If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press /FLASH. Move closer to the telephone base, then press /FLASH to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base. Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind. Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords. 66 Appendix About cordless telephones ⢠Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. ⢠Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted. ⢠Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference. ⢠Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. ⢠Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. The RBRCÂŽ seal The RBRCÂŽ seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRCÂŽ program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area. VTechâs participation in RBRCÂŽ makes it easy for you to drop off the spent battery at local retailers participating in the RBRCÂŽ program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTechâs involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRCÂŽ is a registered trademark of Rechargeable Battery Recycling Corporation. 67 Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ⢠Reorient or relocate the receiving antenna. ⢠Increase the separation between the equipment and receiver. ⢠Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ⢠Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the userâs authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the userâs body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. This Class B digital apparatus complies with Canadian ICES-003. FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the userâs manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. 68 Appendix FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. The term ââIC:ââ before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.5. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. This product meets the applicable Industry Canada technical specifications. 69 Appendix Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (âConsumerâ or âyouâ) that the Product and all accessories provided in the sales package (âProductâ) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (âMaterially Defective Productâ)? During the limited warranty period, VTechâs authorized service representative will repair or replace at VTechâs option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTechâs option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days. How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty? This limited warranty does not cover: 1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without a valid proof of purchase (see item 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. 70 Appendix Limited warranty How do you get warranty service? To obtain warranty service, please visit our website at www.vtechcanada.com or call 1 (800) 2677377. NOTE: Before calling for service, please review the userâs manual - a check of the Productâs controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. What must you return with the Product to get warranty service? 1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and 2. Include a âvalid proof of purchaseâ (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Other Limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTechâs responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase. 71 Appendix Technical specifications Frequency Control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range might vary according to environmental conditions at the time of use. Operating temperature 32°F â 122°F (0°C â 50°C) Power requirements Handset: 2.4V 400mAh Ni-MH battery Telephone base: 6V DC @ 400mACharger: 6V AC @ 300mA Memory Handset directory: 50 memory locations; up to 30 digits and 15 characters Handset caller ID log: 50 memory locations; up to 24 digits and 15 characters 72 Appendix Index Delete announcement, 44 Delete a speed dial entry, 35 Delete the caller ID log entries, 40 Deregister a handset, 56 Dial a caller ID log entry, 39 Dial a directory entry, 32 Dial a speed dial entry, 34 Dialing options, 38 Dial mode, 16 Directory, 30 About cordless telephones, 67 Add a handset, 55 Alphabetical search, 32 Announced transfer, 23 Announcement, 43 Answer a call, 17 Answer an incoming call during an intercom call, 23 Answer an incoming call during PTT, 29 Answering system, 41, 45 Answer ON/OFF, 41 Answer PTT, 28 Assign a directory entry to a speed dial location, 34 Edit a directory entry, 33 End a call, 17 Equalizer, 19 Expand your telephone system, 55 Base layout, 2 Battery, 54 Battery charging, 8 Blind transfer, 24 Handset display screen messages, 51â52 Handset icons, 53 Handset layout, 3â5 Handset lights, 53 Handset listening volume, 17 Home area code, 15 FCC, ACTA and IC regulations, 68â69 Find handset, 19 Caller ID, 36 Caller ID log, 37 Call intercept, 46 Call screening, 41, 46 Call waiting, 19 Chain dialing, 20 Character chart, 31 CID time synchronization, 15 Clear voicemail indicator, 13 Important safety instructions, 64â65 Installation (Battery), 7 Installation (telephone base), 6 Intercom, 22 Date and time, 12 Delete a directory entry, 33 Delete all messages, 48 Key tone, 15 73 Appendix LCD language, 12 Limited warranty, 70â71 Reassign a speed dial number, 35 Record announcement, 44 Redial, 20â21 Register a handset, 55 Remote access, 50 Remote access code, 42 Rename handset, 14 Review the caller ID log, 38 Ringer tone, 11 Ringer volume (handset), 11 Ringer volume (telephone base), 11 Maintenance, 66 Make a call, 17 Make an outgoing call during PTT, 29 Memo, 49 Memory match, 37 Message alert tone, 43 Message capacity, 45 Message playback, 46 Message recording time, 43 Message window displays, 49 Missed call indicator, 38 Multiple handset use, 21 Mute, 18 Save a caller ID log entry to the directory, 39 Search the directory, 32 Speakerphone, 17 Store a directory entry, 30 New message indication, 46 Number of rings, 42 Tabletop installation, 10 6GEJPKECNURGEKĹżECVKQPU72 Telephone base lights, 53 Temporary ringer silencing, 18 Temporary tone dialing, 18 The RBRCÂŽ seal, 67 Operating range, 66 Parts checklist, 1 Play announcement, 44 Precautions for users of implanted cardiac pacemakers, 66 Predial a call, 17 PTT on or off:, 25 PTT to all handsets, 27 PTT to a single handset, 26 Push to talk (PTT), 25 Voice announce caller ID, 13 Voicemail, 13, 45 Wall mount, 9 Website, 16 74 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008 Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5 Copyright Š 2010 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
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