VTech Telecommunications 80-8205-00 1.9GHz Cordless Phone User Manual manual
VTech Telecommunications Ltd 1.9GHz Cordless Phone manual
Users Manual
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Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 68 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com. ÂŽ The ENERGY STAR program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our ÂŽ environment. We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines. Userâs manual w w w.v t e c h c a n a d a . c o m Compatible with Hearing Aid T-Coil TIA-1083 Model: CS6449 Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license. Getting started Getting started Parts checklist Telephone installation Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Install the telephone base and charger(s) as shown below. The telephone base is already for tabletop use. If you want to change to wall mounting, see for details. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters. Handset charger and charger adapter Telephone base corded handset If you have DSL high speed Internet service, a DSL filter (not included) is required. Electrical outlet not controlled by a wall switch Telephone base power adapter Charger adapter Telephone wall jack Handset Battery compartment cover Battery Telephone line cord Electrical outlet not controlled by a wall switch Telephone line cord Telephone base adapter Userâs manual Quick start guide Charger Telephone base To purchase replacement batteries or power adapters, visit our website at www.vtechcanada.com or call 1 (800) 267-7377. Getting started Getting started Battery installation Battery charging Install the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 58 for battery operating times. 1. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. 2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 3. Align the cover flat against the battery compartment, then slide it towards the center of the handset until it clicks into place. 4. Charge the handset by placing it in the charger. The CHARGE light is on when the handset is charging. CHARGE light remains on when charging. If the screen is blank or displays Place in charger, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. When the battery is low, the handset displays Low battery along with a flashing icon. If you are on a call in low battery mode, the handset plays short beeps to alert you. The following table summarizes the battery charge indicators and actions to take. Battery indicators Battery status Action The screen is blank, or displays Place in charger and flashes. Battery has no or very little charge. The handset cannot be used. Charge without interruption (about 30 minutes). The screen displays Low battery and flashes. Battery has enough charge to be used for a short time. Charge without interruption (about 30 minutes). The screen displays HANDSET. Battery is charged. To keep the battery charged, place it in the charger when not in use. If you place the handset in the telephone base or charger without installing a battery, the screen displays No battery. After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time (see page 13). To skip setting the date and time, press OFF/CANCEL. SET DATE --/--/-- SET TIME --:-- -- ⢠If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage. ⢠To purchase replacement batteries, visit our website at www.vtechcanada.com or call 1 (800) 267-7377. Getting started Getting started Installation options 3. Press the hook and remove the handset tab from the telephone base. Rotate and replace it to hold the corded handset securely in place when the telephone base is mounted on the wall. Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, swivel the wall mount bracket down to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the mounting plate. Tabletop to wall mount installation 1. Plug one end of the telephone line cord into the telephone line jack on the bottom of the telephone base. Plug the small end of the power adapter into the jack on the bottom of the telephone base. Press the hook Press the hook 5. Align the mounting studs on the telephone outlet plate with the mounting holes on the bracket. 4. Plug the power adapter and telephone line into the wall outlets. 2. Press in as the arrow indicate. The bracket will detach from the telephone base. Swivel it down into wall mount position, making sure it clicks into place. Side view Getting started Getting started Wall mount to tabletop installation Telephone base layout MENU/SELECT To change the telephone base from the wall mount position to tabletop position: 1. Remove the telephone base from the wall. 2. If necessary, untie the bundled telephone cord and power adapter cord. 3. Push as indicated by arrows in the illustration until the bracket is released, and then swivel it upward until it clicks into the tabletop position. Press to show the menu. While in the menu, press to EQPĹżTO or save an entry or setting. Press when the phone is idle to display the directory (page 48). Press to scroll up while in menus and lists. IN USE indicator While entering or modifying names, press to move the cursor to the right. Press to scroll down while in menus and lists. On when the telephone is in use, or when the answering system is answering an incoming call. On when a handset is being registered. Flashes when there is an incoming call or when a handset is being deregistered. While entering numbers or letters, press to move the cursor to the left. Flashes when another telephone is in use on the same line. /CID Press when the phone is idle to display the call history (page 54). Side view INTERCOM FLASH 4. Press the hook and remove the handset tab from the telephone base. Rotate and replace for desktop use. While the phone is idle, press to initiate an intercom call (page 39). During a call, press to answer an incoming call when you receive a call waiting alert (page 35). REDIAL/PAUSE Press to access the last 20 numbers dialed (page 33). CANCEL Press the hook Press the hook While using menus, press to cancel an operation, back up to the previous menu or exit the menu display. While predialing or entering numbers into your directory, press and hold to insert a dialing pause (page 45). /ANS ON/OFF TONE Press to turn the built-in answering system on or off (page 60). If you have pulse dialing, press during a call to switch to tone dialing temporarily (page 37). Getting started Getting started Telephone base layout Handset layout CHARGE light On when the handset is charging. /S/VOLUME (directory/volume) X/DELETE Press to delete the message currently playing. When in idle mode, press twice to delete all old messages (page 63). FIND HANDSET Press S/ While the phone is idle, press to page all handsets (page 38). Press to scroll up while in menus. /SKIP Press to skip the message (page 62). /PLAY/STOP /REPEAT Press to start or stop message playback (page 62). Press to repeat the message; press twice to play the previous message (page 63). Flashes when there are new messages or memos in the answering system. MUTE /VOL/ Press to turn off the microphone; press again to resume your conversation (page 35). During message playback, press to adjust the listening volume (page 62). MIC While in idle mode, press to adjust the base ringer volume (page 61). Microphone SPEAKER Press to switch between speakerphone and corded handset (page 30). to show directory entries (page 48). While entering names or numbers, press to move the cursor to the right. Press to increase the listening volume when on a call. MUTE/DELETE During a call, press to mute the microphone (page 35). While reviewing the caller ID history, the directory or the redial memory, press to delete an individual entry (page 56, page 50 and page 32 respectively). While predialing, press to delete digits (page 30). /FLASH Press to make or answer a call. During a call, press to answer an incoming call when you receive a call waiting alert (page 35). While reviewing a call log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 55). If you have pulse dialing, press during a call to switch to tone dialing temporarily (page 37). Press to switch between speakerphone and handset (page 31). 10 Getting started Handset settings Handset layout Using the menu /CID/VOLUME (caller ID/volume) Press /CID to show the caller ID history (page 54). Press to scroll down while in menus. While entering names or numbers, press to move the cursor to the left. Press to decrease the listening volume when on a call. MENU/SELECT Press to show the menu. While in the menu, press to select an item or save an entry or setting. OFF/CANCEL During a call, press to hang up. While in a menu, press to cancel an operation, back up to the previous menu, or exit the menu display. To enter the handset menu: 1. Press MENU/SELECT when the handset is not in use. 2. Press menu. or until the screen displays the desired feature Answering sys 3. Press MENU/SELECT to enter that menu. ⢠To return to the previous menu, press OFF/CANCEL. ⢠To return to idle mode, press and hold OFF/CANCEL. Go to Answering system settings starting on page 43 for instructions on how to use a system handset to modify the answering system settings shown below. Setting Page Announcement (record, play and delete) 43-44 Answer on/off 45 Call screening 45 Press and hold while the telephone is not in use to erase the missed calls indicator. Number of rings 46 Remote access code 46 Dialing keys Message alert tone 47 Press to enter numbers or characters. Voice language # (pound key) Message recording time 47 Press repeatedly to display other dialing options when reviewing a call log entry (page 55). INT Press to begin an intercom conversation (page 39) or to transfer a call (page 41). REDIAL/PAUSE Press repeatedly to view the last 20 numbers dialed (page 32). While entering numbers, press and hold to insert a dialing pause (page 44). 11 >Play messages 12 Handset settings Handset settings Ringer volume (handset) LCD language You can set the ringer volume to one of six levels or turn the ringer off. When the ringer is off, appears on the screen. >Ringers Settings You can select a language (English, French or Spanish) to be used in all screen displays. 1. Press MENU/SELECT when the handset is not in use. 1. Press MENU/SELECT when the handset is not in use. 2. Press or to highlight >Ringers, then press MENU/SELECT. 2. Press or to highlight >Settings, then press MENU/SELECT. 3. Press MENU/SELECT to select >Ringer volume. 4. Press or >Ringer volume Ringer tone 4. Press to sample each volume level. 5. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. 3. Press MENU/SELECT to select >LCD language. RINGER VOLUME or >LCD language Clr voicemail LCD LANGUAGE >English to highlight English, Français or EspaĂąol. 5. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. Clear voicemail indicators ⢠The ringer volume also determines the ringer volume of intercom calls. ⢠If the ringer volume is set to off, the handset displays Caller ID wonât be announced when you save the setting. The caller ID will not be announced when you have an incoming call (page 14). If you subscribe to voicemail service offered by your telephone service provider, New voicemail and appear on the handset when you have HANDSET new voicemail messages. Contact your telephone service New voicemail provider for more information and assistance about using your voicemail service. 2/17 11:59 AM After you have listened to all new voicemail messages, the indicators on the handset turn off automatically. Ringer tone You can choose from different ringer tones for each handset. 1. Press MENU/SELECT when the handset is not in use. 2. Press or 3. Press or to highlight >Ringers, then press MENU/SELECT. to highlight >Ringer tone, then press MENU/SELECT. 4. Press or Ringer volume >Ringer tone To manually turn off the new voicemail indicators: RINGER TONE to sample each ringer tone. Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators. >Tone 1 5. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. If you turn off the ringer volume, you will not hear ringer tone samples. 1. Press MENU/SELECT when the handset is not in use. >Clr voicemail Key tone 2. Press or to highlight >Settings, then press MENU/SELECT. 3. Press or to highlight >Clr voicemail, then press MENU/SELECT. The screen displays Turn off indicator? Turn off indicator? 4. Press MENU/SELECT to confirm and return to the previous menu. You hear a confirmation tone. Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details. 13 14 Handset settings Handset settings Key tone Set date and time You can adjust the key tone volume or turn it off for each handset. If you turn the key tone off, there are no beeps when you press the handset keys. The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information. You can also turn off the date and time settings of the caller ID service (see CID time synchronization on page 17) and set the date and time manually. 1. Press MENU/SELECT when the handset is not in use. 2. Press or to highlight >Settings, then press MENU/SELECT. 3. Press or to highlight >Key tone, then press MENU/SELECT. 4. Press or to select the desired volume or Off. 5. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. Clr voicemail >Key tone KEY TONE 1. Press MENU/SELECT when the handset is not in use. Key tone >Set date/time 2. Press or to highlight >Settings, then press MENU/SELECT. 3. Press or to highlight >Set date/time, then press MENU/SELECT. 4. Press or to highlight >Date & time, then press MENU/SELECT. 5. When the month is flashing, press or until the screen displays the correct month. Press MENU/SELECT to confirm. -OR- SET DATE MM/DD/YY SET TIME HH:MM -- Use the dialing keys (0-9) to enter the current month (for example, if the month is March, you must enter 03). 4. Repeat Step 3 to set the correct date and year and then press MENU/SELECT to advance to set the time. 5. Repeat Step 3 until the time is set. Press 2 for AM or 7 for PM. or to select AM or PM, or press 6. Press MENU/SELECT to save the settings and return to the previous menu. You hear a confirmation tone. If the date and time are not set when a message is recorded, the system announces, âTime and date not set,â before each message plays. 15 16 Handset settings Handset settings CID time synchronization Dial mode This feature allows the time and date to be set by incoming caller ID information. The default setting is On. The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone making a call. 1. Press MENU/SELECT when the handset is not in use. 1. Press MENU/SELECT when the handset is not in use. 2. Press or to highlight >Settings, then press MENU/SELECT. 3. Press or to highlight >CID time sync, then press MENU/SELECT. 4. Press or to choose >On or >Off. Key tone >Set date/time Date & time >CID time sync 5. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. 2. Press or to highlight >Settings, then press MENU/SELECT. 3. Press or to highlight >Dial mode, then press MENU/SELECT. 4. Press or to choose >Tone or >Pulse. Home area code >Dial mode DIAL MODE >Tone 5. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. CID TIME SYNC Website >On Use this feature to view the VTech website address. 1. Press MENU/SELECT when the handset is not in use. 2. Press or to highlight >Website, then press MENU/SELECT. The screen displays the website address. Home area code If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log. www.vtechcanada .com 1. Press MENU/SELECT when the handset is not in use. 2. Press or to highlight >Settings, then press MENU/SELECT. Set date/time >Home area code 3. Press or to highlight >Home area code, then press MENU/SELECT. 4. Use the dialing keys to enter a three-digit home area code. ⢠Press MUTE/DELETE to delete a digit. HOME AREA CODE --- ⢠Press and hold MUTE/DELETE to delete all digits. ⢠Press or Settings >Website to move the cursor to the left or right. 5. Press MENU/SELECT to save. You hear a confirmation tone, then the screen automatically turns to the previous menu. If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed, following the steps above. After you have deleted the home area code, _ _ _ will appear on the display. 17 18 Answering system settings (handset only) Answering system settings (handset only) Use the answering system menu of any system handset to set or change the outgoing announcement, call screening, number of rings, remote access and message alert tone settings. To delete your outgoing announcement: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. Play messages >Answering sys 2. Press or to scroll to >Answering sys, then press MENU/SELECT. 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press or to scroll to >Answering sys, then press MENU/SELECT. 3. Press MENU/SELECT again to select >Announcement. The system announces, âTo play, press 2. To record, press 7.â >Announcement Delete all old 4. Press 3 to delete your recorded announcement. When your announcement is deleted, the system answers calls with the default announcement described on the previous page. Announcement Your outgoing announcement plays when calls are answered by the answering system. The telephone has a default outgoing announcement, âHello. Please leave a message after the tone.â You can use this announcement, or record your own announcement. You can record an announcement up to 90 seconds. The system does not record any announcement shorter than two seconds. To play your current outgoing announcement: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press or to scroll to >Answering sys, then press MENU/SELECT. 3. Press MENU/SELECT again to select >Announcement. The system announces, âTo play, press 2. To record, press 7.â 4. Press 2 to play the current announcement. Play messages >Answering sys To turn the answering system on or off from a cordless handset: >Announcement Delete all old 2-Play 3-Delete >Answer ON/OFF Ans sys setup 4. Press or to highlight On or Off, then press MENU/SELECT to confirm. You hear a confirmation tone. Press OFF/CANCEL to cancel. If the answering system is on, the handset screen shows ANS ON. ANSWER ON/OFF >On 5-Stop 7-Record Record annc... 5-Stop 4. Press 7 to record an announcement. The system announces, âRecord after the tone. Press 5 when you are done.â 1. If the answering system is off and there is an incoming call, the system answers after 10 rings and announces, âPlease enter your remote access code.â For more information about remote access codes, see page 66. 2. If you change any answering system settings, the system automatically turns on and will answer incoming calls. 5. Facing the handset, record your announcement and press 5 to end recording. Your recorded announcement plays. To listen to the recorded announcement again, press 2 after playback is completed. 19 Play messages >Answering sys 2. Press or to scroll to >Answering sys, then press MENU/SELECT. 3. Press or to scroll to >Answer ON/OFF, then press MENU/SELECT. 2. Press or to scroll to >Answering sys, then press MENU/SELECT. 3. Press MENU/SELECT again to select >Announcement. The system announces, âTo play, press 2. To record, press 7.â Unless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages. 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. To record a new outgoing announcement: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. Answer on/off 20 Answering system settings (handset only) Answering system settings (handset only) Call screening 5. Press or to scroll and choose among >2, >4, >6 or >Toll saver. Use this feature to choose whether incoming messages can be heard over the telephone base speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can answer the call by pressing /FLASH or on the handset. To change the setting: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press or SELECT. 3. Press or Play messages >Answering sys or ⢠Toll saver - the answering system answers a call after two rings if you have new messages, and after four rings when there are no new messages. This feature allows you to check for new messages and avoid paying long distance charges when calling from out of your local area. 6. Press MENU/SELECT to confirm your setting and you hear a confirmation tone. Press OFF/CANCEL to cancel. to scroll to >Answering sys, then press MENU/ to scroll to >Ans sys setup. Answer ON/OFF Remote access code to choose On or Off. 6. Press MENU/SELECT to confirm your setting and you hear a confirmation tone. Press OFF/CANCEL to cancel. If you subscribe to voicemail service through your telephone service provider, see Answering system and voicemail on page 59. >Ans sys setup 4. Press MENU/SELECT twice to select >Call screening. 5. Press # OF RINGS >2 >Call screening # of rings To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). Unless you change it, the remote access code is 19. To change the remote access code: For more information on call screening, see page 61 CALL SCREENING >On 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press or to scroll to >Answering sys, then press MENU/SELECT. 3. Press or to scroll to >Ans sys setup, then press MENU/SELECT. Number of rings You can set the answering system to answer an incoming call after two, four, or six rings. You can also select toll saver, which is explained below. Unless you change it, the answering system answers an incoming call after four rings. To set the number of rings: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 5. Use the dial pad to enter a two-digit number. Use MUTE/DELETE to backspace and delete a digit. >Remote code Msg alert tone 6. Press MENU/SELECT to confirm your setting and you hear a confirmation tone. Press OFF/CANCEL to cancel. REMOTE CODE 19 Call screening ># of rings 4. Press or to scroll to ># of rings, then press MENU/SELECT. 21 Answer ON/OFF >Ans sys setup 4. Press or to scroll to >Remote code, then press MENU/SELECT. 2. Press or to scroll to >Answering sys, then press MENU/SELECT. 3. Press or to scroll to >Ans sys setup, then press MENU/SELECT. Play messages >Answering sys 22 Answering system settings (handset only) Telephone base settings Message alert tone Using the menu When the message alert tone is set to ON, and there is at least one new message, the telephone base beeps every 10 seconds. Unless you change it, the message alert tone is set to off. To enter the handset menu: There is no audible alert at the handset. 2. Press /CID or / feature menu. To change the setting: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. Play messages >Answering sys 2. Press or to scroll to >Answering sys, then press MENU/SELECT. 3. Press or to scroll to >Ans sys setup, then press MENU/SELECT. or to choose On or Off. Answer ON/OFF >Ans sys setup Remote code 6. Press MENU/SELECT to confirm your setting and you hear a confirmation tone. Press OFF/CANCEL to cancel. 1. The message alert tone beeps only if all the conditions below are met: >Msg alert tone MSG ALERT TONE >On - Answering system is on. - Message alert tone setting is on. - There are new messages. 2. To temporarily turn off the message alert tone, see page 61. 23 until the screen displays the desired 3. Press MENU/SELECT to enter that menu. ⢠To return to the previous menu, press OFF/CANCEL. ⢠To return to idle mode, press and hold OFF/CANCEL. 4. Press or to scroll to >Msg alert tone, then press MENU/SELECT. 5. Press 1. Press MENU/SELECT when the telephone base is not in use. Go to Answering system settings starting on page 43 for instructions on how to use a telephone base to modify the answering system settings shown below. Setting Page Announcement (record, play and delete) 43-44 Answer on/off 45 Call screening 45 Number of rings 46 Remote access code 46 Message alert tone 47 Voice language Message recording time 47 24 >Play messages Answering sys Telephone base settings Telephone base settings Ringer volume LCD language You can set the ringer volume or turn the ringer off. When the ringer is off, appears on the screen. ⢠Press /VOL/ on the telephone base to adjust the ringer volume when the telephone is not in use. -OR1. Press MENU/SELECT when telephone base is not in use. 2. Press /CID or / MENU/SELECT. /CID or / Ringer off to sample each volume level. 5. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. >Ringers Settings >Ringer volume Ringer tone RINGER VOLUME The ringer volume also determines the ringer volume for intercom calls (page ). If the ringer volume is set to off, the base ringer is silenced for all incoming and intercom calls. Ringer tone You can choose from different ringer tones for the telephone base. 1. Press MENU/SELECT when the telephone base is not in use. 2. Press /CID or / MENU/SELECT. to highlight >Ringers, then press 3. Press /CID or / to highlight >Ringer tone, then press MENU/SELECT. 4. Press /CID or / to sample each ringer tone. You can select a language (English, French or Spanish) to be used in all screen displays. Ringer volume >Ringer tone RINGER TONE >Tone 1 5. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. If you turn off the ringer volume, you will not hear ringer tone samples. 2. Press /CID or / MENU/SELECT. to highlight >Settings, then press Ringer volume >Ringer tone 3. Press MENU/SELECT to select >LCD language. 4. Press /CID or / or EspaĂąol. to highlight English, Français RINGER TONE >Tone 1 5. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider, New voicemail and appear on the telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. BASE New voicemail MSG # 01 10:01AM 11/20 After you have listened to all new voicemail messages, the indicators on the telephone base turn off automatically. Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators. 1. Press MENU/SELECT when the telephone base is not in use. 2. Press /CID or / MENU/SELECT. to highlight >Settings, then press LCD language >Clr voicemail 3. Press /CID or / to highlight >Clr voicemail, then press MENU/SELECT. The screen displays Turn off indicator? 4. Press MENU/SELECT to confirm and return to the previous menu. You hear a confirmation tone. 25 Ringer volume >Ringer tone 1. Press MENU/SELECT when the telephone base is not in use. to highlight >Ringers, then press 3. Press MENU/SELECT to select >Ringer volume. 4. Press RINGER VOLUME 26 Turn off indicator? Telephone base settings Telephone base settings ⢠Your telephone service provider may alert you of new messages with a stutter (broken) dial tone. Contact your telephone service provider for details. 4. Repeat Step 3 to set the correct date and year and then press MENU/SELECT to advance to set the time. ⢠Voicemail is different from answering system messages recorded in your cordless phoneâs answering system. For more information about the difference, see page 48. 5. Repeat Step 3 until the time is set. Press /CID or / to select AM or PM, or press 2 for AM or 7 for PM. SET DATE --/--/-- SET TIME 6. Press MENU/SELECT to save the settings and return to the previous menu. You hear a confirmation tone. --:-- -- Key tone You can adjust the key tone volume or turn it off for the telephone base. If you turn the key tone off, there are no beeps when you press the telephone base keys. 1. Press MENU/SELECT when the telephone base is not in use. 2. Press /CID or / MENU/SELECT. to highlight >Settings, then press 3. Press /CID or / MENU/SELECT. to highlight >Key tone, then press 4. Press to select the desired volume or Off. /CID or / If the date and time are not set when a message is recorded, the system announces, âTime and date not set,â before each message plays. ⢠The telephone plays two beeps if you enter an invalid number. CID time synchronization >Key tone 5. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. ⢠Set date/time KEY TONE >Off This feature allows the time and date to be set by incoming caller ID information. The default setting is On. 1. Press MENU/SELECT when the telephone base is not in use. 2. Press /CID or / MENU/SELECT. to highlight >Settings, then press 3. Press /CID or / to highlight >CID time sync, then press MENU/SELECT. Set date and time The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information. You can also turn off the date and time settings of the caller ID service (see CID time synchronization on page 17) and set the date and time manually. 4. Press /CID or / >Set date/time 3. When the month is flashing, press /CID or / the screen displays the correct month. Press MENU/SELECT to confirm. >Date & time Key tone until CID time sync -ORUse the dialing keys (0-9) to enter the current month (for example, if the month is March, you must enter 03). 27 Date & time >CID time sync to choose >On or >Off. 5. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. 1. Press MENU/SELECT when the telephone base is not in use. 2. Press /CID or / to highlight >Set date/time, then press MENU/SELECT. Key tone >Set date/time 28 CID TIME SYNC >On Telephone base settings Telephone base settings Home area code Dial mode If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log. The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone making a call. 1. Press MENU/SELECT when the telephone base is not in use. 2. Press /CID or / MENU/SELECT. Set date/time >Home area code to highlight >Settings, then press 3. Press /CID or / to highlight >Home area code, then press MENU/SELECT. HOME AREA CODE --- 4. Use the dialing keys to enter a three-digit home area code. ⢠Press MUTE/DELETE to delete a digit. ⢠Press and hold MUTE/DELETE to delete all digits. ⢠Press /CID or / to move the cursor to the left or right. 5. Press MENU/SELECT to save. You hear a confirmation tone, then automatically turns to the previous menu. If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed, following the steps above. After you have deleted the home area code, _ _ _ will appear on the display. 29 1. Press MENU/SELECT when the telephone base is not in use. 2. Press /CID or / MENU/SELECT. to highlight >Settings, then press 3. Press /CID or / MENU/SELECT. to highlight >Dial mode, then press 4. Press to choose >Tone or >Pulse. /CID or / Home area code >Dial mode DIAL MODE >Tone 5. Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone. Website Use this feature to view the VTech website address. 1. Press MENU/SELECT when the telephone base is not in use. 2. Press /CID or / to highlight >Website, then press MENU/SELECT. The screen displays the website address. 30 >Website -End of list- www.vtechcanada .com Telephone operation Telephone operation Making a call Answering a call Using a cordless handset: Using a cordless handset: 1. Press 2. When you hear a dial tone, dial the number. Press call. Using the telephone base: Using the telephone base: /FLASH or on the handset. 1. Lift the corded handset or press on the telephone base. 2. When you hear a dial tone, dial the number. /FLASH, or any dialing key (0-9, # or Lift the corded handset, or press telephone base to answer a call. ) on the handset to answer a or any dialing key (0-9, # or ) on the Temporary ringer silencing Using a cordless handset: When the telephone is ringing, press OFF/CANCEL or MUTE/DELETE to temporarily silence the ringer on that handset only. The handset displays Ringer muted and . This turns off the ringer without disconnecting the call. The next call rings normally at the preset volume. On hook dialing (predialing) Using a cordless handset: 1. Enter the telephone number. Press MUTE/DELETE or OFF/CANCEL to make corrections when entering the phone number. 2. Press /FLASH or to dial. Using the telephone base: 1. Use the dialing keys on the telephone base to enter the telephone number. Press CANCEL or X/DELETE to make corrections as you enter the phone number. 2. Press SPEAKER Using the telephone base: When the telephone is ringing, press MUTE to temporarily silence the ringer on the telephone base only. The telephone base displays Ringer muted and . This turns off the ringer without disconnecting the call. The next call rings normally at the preset volume. Each handset or telephone base rings when there is an incoming call unless the ringer volume is turned off on that device. Ending a call to dial. -OR- Using a cordless handset: Lift the corded handset to dial. Press OFF/CANCEL on the handset or place the handset in the telephone base or charger. ⢠The handset or and the telephone base show the elapsed time as you talk (in hours, minutes and seconds). ⢠When predialing (preview numbers before dialing), press MUTE/DELETE on the cordless handset or X/DELETE on the telephone base to backspace and delete a digit; press and hold REDIAL/PAUSE on the cordless handset or telephone base to insert a dialing pause (a p appears). ⢠Using the telephone base: When the corded handset is on a call, place the corded handset on the telephone base. When the speakerphone is on, press on the telephone base. The cordless handset or the telephone base displays Unable to call. Line in use if you predial a number while your telephone line is in use. 31 32 Telephone operation Telephone operation Auto off To edit a number: A call ends automatically when you put the handset in the telephone base or charger. ⢠While the desired number displays, press MENU/SELECT (If the telephone base speakerphone is active, placing the corded handset in the telephone base does not end the call.) Enter number (see step 5 in the To create a new directory entry section on page 44 for details). 888-408-2006 To delete a number: ⢠While the screen displays the desired number, press Speakerphone MUTE/DELETE Using a cordless handset: When the cordless handset is on a call, press to switch between the speakerphone and the handset. When the speakerphone is active, the handset displays Speaker and . to delete the number from the redial memory. Using the telephone base: To view the 20 most recently dialed numbers: ⢠To display the most recently dialed number (up to 30 digits), press REDIAL/PAUSE. Using the telephone base: Redial 888-408-2006 ⢠To view up to 20 recently dialed numbers, press to switch between the telephone When the corded handset is on a call, press base and the corded handset. When the speakerphone is active, the telephone base displays Speaker. REDIAL/PAUSE then /CID or / , or press REDIAL/PAUSE repeatedly. The telephone base beeps twice at the end of the list. Press CANCEL to exit. Last number redial The last 20 telephone numbers dialed (up to 30 digits) are stored in the system memory. To redial a number: ⢠To dial a displayed number, press or lift the corded handset. Using a cordless handset: -OR- To view the 20 most recently dialed numbers: or lift the corded handset then press REDIAL/PAUSE repeatedly to Press view the redial memory. Press MENU/SELECT to dial the displayed number. ⢠To display the most recently dialed number, press Redial 888-408-2006 REDIAL/PAUSE. ⢠To view up to 20 recently dialed numbers, press REDIAL/PAUSE then To edit a number: ⢠While the desired number displays, press MENU/SELECT (see step 5 in the To create a new directory entry section on page 45 for details). or , or press REDIAL/PAUSE repeatedly. The handset beeps twice at the end of the list. To delete a number: Press OFF/CANCEL to exit. ⢠While the screen displays the desired number, press X/DELETE to delete the number from the redial memory. To redial a number: ⢠To dial the displayed number, press /FLASH or -OR- ⢠Press /FLASH or , then press REDIAL/PAUSE repeatedly to view the redial memory. Press MENU/SELECT to dial the displayed number. 33 34 Telephone operation Telephone operation Exiting the menu Chain dialing On the handset, press OFF/CANCEL to cancel an operation, back up to the previous menu, or exit the menu display. Press and hold OFF/CANCEL to return to idle mode. Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. -OR- Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list. On the telephone base, press CANCEL to cancel an operation, back up to the previous menu, or exit the menu display. Press and hold CANCEL to return to idle mode. To access a number from the directory while on a call: If you pause for too long while creating or reviewing an entry, the procedure times out and you have to begin again. 1. Press MENU/SELECT. Volume control 3. Press Using a cordless handset: 4. Press MENU/SELECT to dial the displayed number. During a call, press listening volume. /VOLUME or /VOLUME on the handset to adjust the 2. Press or to highlight >Directory, then press MENU/SELECT. or >Directory Call log to scroll to the desired entry. Using the telephone base: 1. Press MENU/SELECT. Using the telephone base: During a call, press listening volume. Using a cordless handset: /VOL or /VOL on the telephone base to adjust the 2. Press /CID or / to highlight >Directory, then press MENU/SELECT. 3. Press /CID or / to scroll to the desired entry. 4. Press MENU/SELECT to dial the displayed number. ⢠Handset and speakerphone volume settings are independent. ⢠When the volume reaches the minimum or maximum setting, you hear two beeps. To access a number from the call log while on a call: Using a cordless handset: Call waiting 1. Press MENU/SELECT. If you subscribe to call waiting service from your telephone service provider, you hear an alert tone when there is an incoming call while you are on another call. 2. Press or to highlight >Call log, then press MENU/SELECT. ⢠Press /FLASH on the cordless handset or FLASH on the telephone base to put your current call on hold and take the new call. 3. Press ⢠Press /FLASH on the cordless handset or FLASH on the telephone base to switch back and forth between the calls. or Directory >Call log to scroll to the desired entry. 4. Press MENU/SELECT to dial the displayed number. Using the telephone base: 1. Press MENU/SELECT. 2. Press /CID or / to highlight >Call log, then press MENU/SELECT. 3. Press /CID or / to scroll to the desired entry. 4. Press MENU/SELECT to dial the displayed number. 35 36 Multiple handset use Multiple handset use To access a number from the redial list while on a call: Temporary tone dialing Using a cordless handset: If you have pulse (rotary) service only, you can switch from pulse to tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. 1. Press REDIAL/PAUSE to enter the redial list. 2. Press or , or press REDIAL/PAUSE repeatedly to browse to the desired entry. 3. Press MENU/SELECT to dial the displayed number. 1. During a call, press 1. Press REDIAL/PAUSE to enter the redial list. 2. Use the dialing keys to enter the number you wish to dial. The telephone sends touch-tone signals. The telephone automatically returns to pulse dialing mode after you end the call. 2. Press /CID or / , or press REDIAL/PAUSE repeatedly to browse to the desired entry. Handset locator 3. Press MENU/SELECT to dial the displayed number. The handset locator feature is useful if you misplace any handsets. Mute To start the paging tone: The mute function allows you to hear the other party but the other party cannot hear you. ⢠Press FIND HANDSET at the telephone base. Paging Using the telephone base: To mute a call on a cordless handset: Paging Muted If you press OFF/CANCEL or MUTE/DELETE on a handset, the ringer of that handset stops, but the paging to the rest of the handsets continues. ⢠During a call, press MUTE/DELETE. The handset displays Muted for a few seconds and MUTE displays until the mute function is turned off. To end mute a call on a cordless handset: all handsets appears on the screen and the paging tone sounds on all handsets for 60 seconds. Microphone ON all handsets To stop the paging tone: ⢠Press OFF/CANCEL, , or any dial pad keys (0-9, TONE , or #) on the handset(s). ⢠Press MUTE/DELETE again to resume the conversation. The handset screen temporarily displays Microphone ON. -ORTo mute a call on a telephone base: Press FIND HANDSET on the telephone base. ⢠During a call, press MUTE. The telephone base displays Muted for a few seconds and the MUTE button turns red until the mute function is turned off. To end mute a call on a telephone base: Muted Microphone ON ⢠Press MUTE again to resume the conversation. The telephone base screen temporarily displays Microphone ON. 37 38 **Paging** Multiple handset use Multiple handset use Join a call in progress 2. To answer the intercom call, press /FLASH, INT, or any dial pad keys (0-9, TONE , #) on the called handset. Both handsets now show Intercom. -ORPress SPEAKER , INTERCOM or any dial pad keys (0-9, TONE , #) on the telephone base, or lift the corded handset to answer the intercom call. If a handset or telephone base is already on a call, you can join the call. Using a cordless handset: Press /FLASH or on another cordless handset. Press OFF/CANCEL or place the handset in the handset charger to end the call. The call does not end until all handsets and the telephone base hang up. Using the telephone base: Lift the corded handset or press on the telephone base. Return the corded handset to the telephone base or press to hang up. The call does not end until all handsets and the telephone base hang up. You can use up to four system handsets and the telephone base at the same time on an outside call. Intercom 3. To end the intercom call, one party presses OFF/CANCEL or INT on either handset, or places the handset back in the charger. The other party hears four beeps. Both handsets display Intercom ended. -ORPress INTERCOM or CANCEL on the telephone base if you are using speakerphone mode, or return the corded handset to the telephone base. The other party hears four beeps. Intercom ended appears on both handset screen and telephone base screen. Intercom Calling base HANDSET is calling ⢠You can cancel the intercom call before it is answered by pressing OFF/CANCEL. ⢠If the other handset does not answer the intercom call within 100 seconds, or if it is accessing the answering system, is out of range, or has no power, your handset displays No answer. Try again and returns to idle mode. 6JGĹżTUVPKPGJCPFUGVVJCV[QWTGIKUVGTCTGPCOGFHANDSET 1-9. Use the handset number to initiate intercom and transfer calls. ⢠Pressing OFF/CANCEL or MUTE/DELETE on the cordless handset temporarily silences the intercom ringer. Although the names for handsets 10-12 appear in their displays as 10-12, when you intercom or transfer to one of them, you must use *0 for HANDSET 10, *1 for HANDSET 11, and *2 for HANDSET 12. ⢠Only one intercom call can be established with two handsets at a time. Use the intercom feature for conversations between handsets. You can buy additional expansion handsets (model Vtech CS6400) for this telephone base. You can register up to 12 handsets to the telephone base. Using a cordless handset: 1. Press INT on your handset when not in use. ⢠If you have a single handset system, your handset screen shows Calling base. The telephone base rings and its screen shows HANDSET is calling. CALLING base ⢠If you have more than one handset, your screen shows INTERCOM TO: Use the dial pad keys to enter a HANDSET handset number. Your handset screen shows is calling Calling HANDSET X. The called handset rings and its screen shows HANDSET X is calling. -OREnter 0 to intercom with the telephone base. The screen shows CALLING BASE. The telephone base rings and its screen shows HANDSET X is calling. 39 Using the telephone base: 1. Press INTERCOM on the telephone base, INTERCOM TO: appears on the screen. 2. Enter a handset number. The screen shows Calling HANDSET X. If you have a single handset system, the base displays Calling HANDSET. The called handset rings and its screen shows Base is calling. 3. On the ringing handset, press /FLASH, INT, or any dial pad keys (0-9, TONE , #) to answer the intercom call. 40 Calling HANDSET Base is calling Multiple handset use Multiple handset use ⢠If you press INTERCOM when there is no cordless handset registered to the telephone base, Int requires two handsets displays on the base screen. ⢠Before the intercom call is answered, you can cancel it by pressing CANCEL or INTERCOM on the telephone base. ⢠If the called handset is not answered within 100 seconds, or if it is in the directory or call log mode, or is on a call, or is out of range, the base shows Unable to call. Try again. ⢠Pressing CANCEL or MUTE on the telephone base temporarily silences the intercom ringer. 4. To end the intercom call, press INTERCOM or CANCEL on the telephone base if you are using speakerphone mode, or return the corded handset to the telephone base. The other party hears four beeps. Intercom ended appears on both handset screen and telephone base screen. Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, there is a twobeep call waiting tone. Using a cordless handset: ⢠To answer the call, press /FLASH. The intercom call ends automatically. Other system handsets can also answer the incoming call by pressing /FLASH. ⢠To end the intercom call without answering or canceling the incoming call, press OFF/CANCEL. Using the telephone base: Press SPEAKER or lift the corded handset to answer the incoming call. The intercom call ends automatically. Call transfer using intercom Use the intercom feature to transfer an outside call to the telephone base or a cordless system handset. Using a cordless handset: 1. During a call, press INT. ⢠If you have a single handset system, the outside call is put Calling on hold and your handset screen shows Calling base. The telephone base rings and its screen shows HANDSET is calling. base ⢠If you have more than one handset, your screen shows INTERCOM TO: INTERCOM TO:. Use the dial pad keys to enter a handset number. The outside call is put on hold and your handset screen shows Calling HANDSET X. The other handset rings and its HANDSET screen shows HANDSET X is calling. is calling -OREnter 0 to transfer to the telephone base. The screen shows Calling base. The telephone base rings and its screen shows HANDSET X is calling. Intercom 2. To answer the call on the other handset,, press /FLASH, INT, , or any dial pad keys (0-9, TONE or #). The outside call is still on hold and both handsets now show Intercom. You can now talk without the outside caller hearing the conversation. -ORPress INTERCOM or SPEAKER on the telephone base or any dial pad keys (0-9, TONE or #), or lift the corded handset to answer the intercom call. You can now talk without the outside caller hearing the conversation. 1. To cancel the transfer and return to the external call before the intercom call is answered, press OFF/Cancel, /FLASH or INT on your handset. 2. If the other handset does not answer the intercom call within 100 seconds, or if the other handset is in the directory or call log mode, or is out of range, the calling handset shows Unable to call. Try again and automatically returns to the external call. 41 42 Multiple handset use Multiple handset use 3. From this intercom call, you have the following options: ⢠You can transfer the call. Press MENU/SELECT twice to highlight Transfer on the calling handset. Your screen shows Call transferred. The other handset automatically connects to the outside call. >Transfer Share call ⢠You can press INT on your handset to alternate between the outside call (Outside call appears on the screen) and the intercom call (Intercom appears on the screen). Call transferred Outside call alternate between the outside call (Outside call appears on the screen) and the intercom call (Intercom appears on the screen). Press to alternate. call with your originating handset. Press /FLASH on your handset (the ended intercom call party hears four beeps), or the other person can press OFF/CANCEL on the other system handset. Using the telephone base: 1. During a call, press INTERCOM. ⢠If you have a single handset system, the telephone base screen shows Calling HANDSET. The handset screen shows Base is calling. ⢠If you have more than one handset, the telephone base screen shows INTERCOM TO:. Use the dial pad keys to enter a handset number. The telephone base screen then shows Calling HANDSET X. The handset screen shows Base is calling. 2. To answer the call on the handset,, press /FLASH, INT, , or any dial pad keys (0-9, TONE or #). The outside call is still on hold and both base and handset now show Intercom. You can now talk without the outside caller hearing the conversation. 3. From this intercom call, you have the following options: twice to highlight Transfer on the telephone base. Your screen shows Call transferred. The handset automatically connects to the outside call. >Transfer Share call ⢠You can let the handset join you on the outside call in a three-way 43 Outside call You can end the intercom call and continue the outside call on the telephone base. Press CANCEL on the telephone base (the ended intercom call party hears four beeps), or the person at the handset can press OFF/CANCEL. ⢠You can end the intercom call and continue the outside ⢠You can transfer the call. Press MENU/SELECT Call transferred ⢠You can press INTERCOM on the telephone base to ⢠You can let the other handset join you on the outside call in a three-way conversation. Press MENU/SELECT. Press or to highlight Share call on the calling handset, then press MENU/SELECT. conversation. Press MENU/SELECT. Press /CID or / to highlight Share call, then press MENU/ SELECT. 44 Directory Directory Creating a new directory entry 8. Press MENU/SELECT to store your new directory entry. There is a EQPĹżTOCVKQPVQPGThe name and the telephone number appear. To change them later, see page 50. Using a cordless handset: 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Press or SELECT. 3. Press or to scroll to >Directory, then press MENU/ Answering sys >Directory 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Press /CID or / MENU/SELECT. to select >Add contact. 4. Press MENU/SELECT. Review 5. Enter the telephone number when prompted. >Add Contact or â Press and hold MUTE/DELETE to erase all digits. ENTER NUMBER 888-408-2006_ â Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a p appears). 6. Press MENU/SELECT to save the number in the display. The display shows Already saved if the number is already in the directory. You cannot save the same number twice. ENTER NAME ⢠Use the dial pad keys to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. See the chart on the next page. â Press or Linda Jones_ Call log Review >Add contact ⢠Use the dial pad to enter up to 30 digits. â Press /CID or / or right. to move the cursor to the left ENTER NUMBER 888-408-2006_ â Press and hold X/DELETE to erase all digits. â Press and hold REDIAL/PAUSE to enter a threesecond dialing pause (a p appears). â Copy a number from the redial list by pressing REDIAL/PAUSE then /CID or / , or pressing REDIAL/PAUSE repeatedly to locate the number to copy. Press MENU/SELECT to copy the number. 6. Press MENU/SELECT to save the number in the display. The display shows Already saved if the number is already in the directory. You cannot save the same number twice. 7. Enter the name when prompted. Saved to move the cursor to the left or right. â Press 0 to add a space. â Press MUTE /DELETE to erase a letter. â Press and hold MUTE/DELETE to erase all letters. 1. The first letter of every word is a capital letter. The remaining letters in a word start as lowercase letters. 2. You cannot store a new number to a full directory until you delete one. The screen shows Directory full. 45 >Directory to highlight Add contact. â Press X/DELETE to erase a digit. â Copy a number from the redial list by pressing REDIAL/PAUSE then or , or pressing REDIAL/PAUSE repeatedly to locate the number to copy. Press MENU/SELECT to copy the number. 7. Enter the name when prompted. /CID or / 5. Enter the telephone number when prompted. to move the cursor to the left or right. â Press MUTE/DELETE to erase a digit. 3. Press to scroll to >Directory, then press 4. Press MENU/SELECT. ⢠Use the dial pad keys to enter up to 30 digits. â Press Using the telephone base: ⢠Use the dial pad to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. See the chart below. â Press /CID or / to move the cursor to the left or right. â Press X/DELETE to erase a letter. â Press and hold X/DELETE to erase all letters. Linda Jones 8. Press MENU/SELECT to store your new directory 888-408-2006 entry. 6JGTGKUCEQPĹżTOCVKQPVQPGThe name and the telephone number appear. To change them later, see page. 46 Directory Directory Adding a predialed telephone number to the directory Reviewing directory entries You can save a predialed telephone number to the directory. Using a cordless handset or telephone base: Using a cordless handset: 1. Press / on a cordless handset or press / on the telephone base when KPKFNGOQFGVQUJQYVJGĹżTUVGPVT[KPVJGFKTGEVQT[Directory empty appears if there are no directory entries. 1. Enter the telephone number in idle mode. ⢠Use the dial pad keys to enter up to 30 digits. 2. Press MENU/SELECT to edit the number. â Press or to move the cursor to the left or right. â Press MUTE/DELETE to erase a digit. â Press and hold MUTE/DELETE to erase all digits. â Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a p appears). â Copy a number from the redial list by pressing REDIAL/PAUSE then or , or pressing REDIAL/PAUSE repeatedly to locate the number to copy. Press MENU/SELECT to copy the number. 3. Press MENU/SELECT again to edit the name (see To edit an entry on pages). 4. Press MENU/SELECT to save the number to the directory. There is a EQPĹżTOCVKQPVQPG -ORPress MENU/SELECT when in idle mode, then press or on a cordless handset, or press /CID or / on the telephone base to scroll to >Directory. Press MENU/SELECT twice. 2. Press or on a cordless handset, or press /CID or / on the telephone base VQDTQYUGVJTQWIJVJGFKTGEVQT['PVTKGUCRRGCTCNRJCDGVKECNN[D[VJGĹżTUV letter in the name. If the telephone number in the directory exceeds 15 digits, <* appears in front of the telephone number. Press TONE to move towards the end of the telephone number or press # (pound key) to move towards the beginning of the telephone number. Using the telephone base: 1. Enter the telephone number in idle mode. ⢠Use the dial pad keys to enter up to 30 digits. 2. Press MENU/SELECT to edit the number. â Press /CID or / to move the cursor to the left or right. â Press X/DELETE to erase a digit. â Press and hold X/DELETE to erase all digits. â Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a p appears). â Copy a number from the redial list by pressing REDIAL/PAUSE then /CID or / , or pressing REDIAL/PAUSE repeatedly to locate the number to copy. Press MENU/SELECT to copy the number. 3. Press MENU/SELECT again to edit the name (see To edit an entry on pages). 4. Press MENU/SELECT to save the number to the directory. There is a EQPĹżTOCVKQPVQPG 47 48 Directory Directory Searching by name To dial, delete or edit entries Follow the steps below to search for directory entries on a cordless handset or the telephone base. To dial, delete or edit a directory entry (name and number), the entry must be displayed on the cordless handset or the telephone base screen. Use the directory review or search to show an entry. 1. Press / on a cordless handset or press / on the telephone base when in KFNGOQFGVQUJQYVJGĹżTUVNKUVKPIKPVJGFKTGEVQT[Directory empty appears if there are no directory entries. 2. When an entry appears, press the dial pad keys (2-9) to start a name search. 6JGFKTGEVQT[UJQYUVJGĹżTUVPCOGDGIKPPKPIYKVJVJGĹżTUVNGVVGTCUUQEKCVGFYKVJ the dial pad key if there is an entry in the directory beginning with that letter. Press or on a cordless handset, or press /CID or / on the telephone base to scroll through the directory. 3. To see other names starting with the letters on the same dial pad key, keep pressing the key. The names appear in alphabetical order. For example, if you have the names Jennifer, Jessie, Kevin and Linda in your directory: Display dial To dial a displayed number from the directory: ⢠Press /FLASH or on a cordless handset. -OR- ⢠Press SPEAKER on the telephone base, or lift the corded Linda Jones Delete contact? handset. To delete an entry To delete a displayed directory entry on a cordless handset, press MUTE/DELETE then press MENU/SELECT. To delete a displayed directory entry at the telephone base, press X/DELETE then press MENU/SELECT. You cannot retrieve a deleted entry. Linda Jones Delete contact? ⢠If you press 5 (JKL) once, you see Jennifer. If you press /CID on a cordless handset or press /CID on the telephone base and you see Jessie. ⢠If you press 5 (JKL) twice, you see Kevin. ⢠If you press 5 (JKL) three times, you see Linda. ⢠If you press 5 (JKL) four times, you see 5CPFVJGPVJGĹżTUVFKTGEVQT[GPVT[ under 6 (MNO). ⢠If you press 5 (JKL)ĹżXGVKOGU[QWUGGJennifer again. To edit an entry When a directory entry is displayed: Using a cordless handset: 1. To edit an entry, press MENU/SELECT, then or to highlight Number, then press MENU/SELECT again. ⢠Press the dial pad keys to add digits. ⢠Press 1. If there is no name matching the first letter of the key you press, the directory shows a name matching the following letters of the key. 2. If you press a key (2-9) and no name starts with the letters on that key, the directory shows the entry matching the next letter in the directory. or to move the cursor to the left or right. ⢠Press MUTE/DELETE to erase a digit. EDIT CONTACT >Number ⢠Press and hold MUTE/DELETE to erase all digits. ⢠Press and hold REDIAL/PAUSE to add a three-second pause, if desired. 2. Press MENU/SELECT to save the setting. There is a EQPĹżTOCVKQPVQPG6JGWRFCVGFFKTGEVQT[GPVT[CRRGCTU 3. To edit the name, press MENU/SELECT. or ⢠Press or EDIT NUMBER 800-490-2005_ to highlight Name and press EDIT CONTACT ⢠Press the dial pad keys to add characters (page 45). 49 Mike Smith 800-490-2005 to move the cursor to the left or right. 50 >Name Directory Caller ID ⢠Press MUTE/DELETE to erase a letter. EDIT NAME Mike Smith_ ⢠Press and hold MUTE/DELETE to erase all letters. 4. Press MENU/SELECTVQEQPĹżTO6JGTGKUCEQPĹżTOCVKQP tone. Using the telephone base: Mike Smith 800-490-2005 ⢠Press the dial pad keys to add digits. /CID or / EDIT NUMBER 800-490-2005_ ⢠Press and hold REDIAL/PAUSE to add a three-second pause, if desired. 2. Press MENU/SELECTVQUCXGVJGUGVVKPI6JGTGKUCEQPĹżTOCVKQPVQPG6JG updated directory entry appears. to highlight EDIT NAME Mike Smith_ ⢠Press the dial pad keys to add characters (page 46). /CID or / to move the cursor to the left or right. ⢠Press X/DELETE to erase a letter. ⢠Press and hold X/DELETE to erase all letters. 4. Press MENU/SELECTVQEQPĹżTO6JGTGKUCEQPĹżTOCVKQPVQPG 51 ⢠You have both caller ID and call waiting, but as separate services (you might need to combine these services). ⢠You have only caller ID service, or only call waiting service. ⢠You donât subscribe to caller ID or call waiting services. ⢠Press and hold X/DELETE to erase all digits. 3. To edit the name, press /CID or / Name and press MENU/SELECT. Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call. It might be necessary to change your telephone service to use this feature. Contact your telephone service provider if: to move the cursor to the left ⢠Press X/DELETE to erase a digit. ⢠Press This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The CXCKNCDNGECNNGT+&KPHQTOCVKQPYKNNCRRGCTCHVGTVJGĹżTUVQTUGEQPFTKPI Information about caller ID with call waiting 1. To edit an entry, press MENU/SELECT, then /CID or / to highlight Number, then press MENU/SELECT again. ⢠Press or right. About caller ID There are fees for caller ID services. In addition, services may not be available in all areas. This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date, along with the call information, are from the telephone service provider. Caller ID information might not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. To view call log entries with numbers between 16 and 24 digits, you must save the entry to the directory (see page 56) You can use this product with regular caller ID service, or you can use this productâs other features without subscribing to caller ID or combined caller ID with call waiting service. 52 Caller ID Caller ID How the caller ID history (call log) works Memory match The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets and the base, so changes made using any handset QTVJGVGNGRJQPGDCUGCTGTGĆGEVGFKPCNN+H[QWCPUYGTCECNNDGHQTGVJG information appears on the screen, it does not show in the caller ID history. If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. Mike 800-490-2005 NEW 2/17 11:59AM For example, if Mike Smith calls, her name appears as Mike if this is how you entered it into your directory. Mike 800-490-2005 Each entry may have up to 24 digits for the phone number and 15 characters for the name. Missed (new) calls indicator When a cordless handset or the telephone base is in idle mode and has new or missed calls, the screen shows XX Missed call(s). MSG # HANDSET 6 Missed calls All new or missed entries are counted as missed calls. Each time you review a call log entry on a cordless handset with the icon NEW, or review a call log entry on the telephone base with the icon NEW , the number of missed calls decreases by one. If you do not want to review the missed calls one by one, but you still want to keep them in the caller ID history, when the cordless handset or the telephone base is idle, you can press and hold OFF/CANCEL for four seconds on a cordless handset, or press and hold CANCEL for four seconds on the telephone base. All the entries in the caller ID history become old (have been reviewed), and the missed calls message goes away. The number shown in the call log will be in the format sentby the telephone service provider. The telephone 01 10:01AM 11/20 NEW service provider usually delivers 10-digit phone numbers (area code plus telephone number). If the telephone number of the caller does not match a number in your directory, the name will appear as it is delivered by the telephone service provider. 2/17 11:59AM Mike Smith 800-490-2005 To review the caller ID history 4GXKGYVJGECNNGT+&JKUVQT[VQĹżPFQWVYJQECNNGFto return the call, or to copy the callerâs name and number into your directory. Call log empty appears if there are no records in the call log. Using a cordless handset: NEW 2/17 11:59AM BASE 1 Missed call 1. When a handset is in idle mode, press /CID to review the caller ID history in reverse chronological order starting with the most recent call. HANDSET 6 Missed calls 2/17 11:59AM -OR- MSG # 01 10:01AM 11/20 Mike Smith 800-490-2005 MSG # 01 10:01AM 11/20 NEW Review the caller ID history by pressing MENU/SELECT, then >Directory press or to scroll to >Call log. Press MENU/SELECT twice Call log to select >Review. 2. Press or to scroll through the list. 3. Press OFF/CANCEL to exit the caller ID history. Mike Smith 800-490-2005 You hear a double beep when the list reaches the beginning or end of the call log. NEW 11:59AM 2/17 Using the telephone base: 1. When the telephone base is in idle mode, press /CID to review the caller ID history starting with the most recent call. -OR- 53 54 BASE 1 Missed call MSG # 01 10:01AM 11/20 Caller ID Caller ID Review the caller ID history by pressing MENU/SELECT, then press /CID or / to scroll to >Call log, then press MENU/SELECT twice to select >Review. 2. Press /CID or / Dial a call log entry Directory To dial a call log entry when in the call log: >Call log Using a cordless handset: to scroll through the list. 3. Press CANCEL to exit the caller ID history. You hear a double beep when the list reaches the beginning or end of the call log. Dial a caller ID log entry Mike Smith 1. Press or to browse. 2. Press /FLASH or to dial the entry. 800-490-2005 Using the telephone base: MSG # 01 10:01AM 11/20 NEW Only one handset or the base can review the caller ID history at a time. If another handset tries to enter the directory or caller ID history, it shows Not available at this time. 1. Press /CID or / 2. Press SPEAKER to browse. or lift the corded handset to dial the entry. Delete entries Using a cordless handset or the telephone base: View dialing options Although the incoming call log entries have 10 digits (the area code plus the seven-digit Press # number), in some areas, you might need to dial only the seven digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you Press 1 dial in the call log. 1-800-595-9511 While reviewing the call log, press # (pound key) Press 1 repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory. 1-595-9511 595-9511 1-595-9511 800-595-9511 1-800-595-9511 800-595-9511 595-9511 Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory. on When the number is in the correct format for dialing, press /FLASH or a cordless handset or press SPEAKER/ or lift the corded handset on the telephone base to call the number. To save the number to the directory, see Save a call log entry to the directory on the next page. ⢠Press MUTE/DELETE on the cordless handset or X/DELETE on the telephone base to delete the displayed entry from the caller ID history. Review >Del all calls ⢠Follow the steps below to delete all call log entries. 1. Press MENU/SELECT when in idle mode. 2. Press or on a cordless handset, or press /CID or / on the telephone base to scroll to >Call log, then press MENU/SELECT. Review >Del all calls 3. Press or on a cordless handset, or press /CID or / on the telephone base to scroll to >Del all calls, then press MENU/SELECT. 4. When the screen shows Delete all calls? press MENU/SELECT to clear the caller ID history of all entries. There is a confirmation tone. Press OFF/CANCEL on the cordless handset or CANCEL on the telephone base to exit without deleting any entries. Save a call log entry to the directory Using a cordless handset or the telephone base: 1. When in the call log, Press or on a cordless handset, or press /CID or / on the telephone base to browse. 2. Press MENU/SELECT to choose an entry. The screen displays EDIT NUMBER. 3. Use the dial pad keys to edit the number. ⢠Press or on a cordless handset, or press /CID or / telephone base to move the cursor to the left or right. 55 56 on the Answering system settings Answering system settings ⢠Press MUTE/DELETE on the cordless handset or X/DELETE on the telephone base to backspace and erase a digit. ⢠Press and hold MUTE/DELETE on the cordless handset or X/DELETE on the telephone base to erase the entire entry. ⢠Press and hold REDIAL/PAUSE to insert a three-second dialing pause (a p appears). 4. Press MENU/SELECT to move to the name. The screen displays EDIT NAME. ⢠Use the dial pad keys (see page 45) to add characters. ⢠Press or on a cordless handset, or press /CID or / on the telephone base to move the cursor to the left and right. ⢠Press MUTE/DELETE on the cordless handset or X/DELETE on the telephone base to erase a letter. ⢠Press and hold MUTE/DELETE on the cordless handset or X/DELETE on the telephone base to erase all letters. 5. Press MENU/SELECT when done and the screen shows Saved. ⢠If the entry is already saved in the directory, Already saved displays. You might need to change how a caller ID number is dialed if the entry does not appear in the correct format. Caller ID numbers might appear with an area code that might not be necessary for local calls, or without a 1 that might be necessary for long distance calls (see View dialing options on page 55). Caller ID log display screen messages Displays: When: PRIVATE NAME The caller is blocking the name. PRIVATE NUMBER The caller is blocking the telephone number. PRIVATE CALLER The caller is blocking the name and number. UNKNOWN NAME This callerâs name is unavailable. UNKNOWN NUMBER This callerâs number is unavailable. UNKNOWN CALLER No information is available about this caller. 57 Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left with your telephone service providerâs voicemail (fees may apply). Your telephoneâs built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently. HANDSET 1 new message ANS ON 11:59AM 2/17 BASE New voicemail If and New voicemail display on the handset and 01 10:01 11/20 the telephone base, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN. MSG # AM Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider. To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service. You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message. Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting. 58 Answering system settings Answering system settings Answering system new message indication HANDSET 1 new message The handset screen shows , XX New message(s) and the /PLAY/STOP indicator on the telephone base ĆCUJGU when there are new answering system messages. To listen to the messages, press MENU/SELECT twice on the handset or press /PLAY/STOP on the telephone base (page 62). 2/17 11:59AM If you attempt to turn on the answering system but the memory is full, Memory full displays on the cordless handset and telephone base screens. The base also announces, âMemory is full,â then âCalls will not be answered.â The message counter displays the number of messages. BASE 1 new message Voice prompts MSG # 01 10:01 AM 11/20 After reviewing new message(s), the number of old message(s) appears on the message window. The system provides voice prompts for message playback, recording outgoing announcements and during remote access. When your announcement is deleted, calls are answered with the preset announcement. Turn the answering system on or off at the telephone base Unless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages. Press /ANS ON/OFF to turn the answering system on or off. If the answering system is turned on, Calls will be answered displays and the system announces âCalls will be answered.â If the answering system is turned off, Calls will not be answered displays and the system announces âCalls will not be answered.â Call screening at the telephone base If the answering system and call screening are on, the announcement and the incoming message are audible at the telephone base when a call arrives. Calls will be answered Calls will not be answered You can turn call screening on or off using a cordless handset (see page 21) or using the telephone base. When call screening is off, you can temporarily turn on call screening by pressing /PLAY/STOP on the telephone base. Call screening will be off for the next incoming call. If call screening is on and you want to silence the telephone base while it is recording messages, press /PLAY/STOP on the telephone base. Call screening will be on for the next call. Message capacity Call intercept The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes, and the maximum recording time is approximately 11 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them. While screening a call, you can stop recording and speak to the caller by pressing /FLASH or on a cordless handset, or pressing SPEAKER or lifting the corded handset on the telephone base. If the answering system has three minutes of recording time left, it announces, âLess than three minutes to record,â before message playback. If the answering system has no time left, it announces, âMemory is full,â before message playback. If you attempt to turn on the answering system but the memory is low, Less than 3 min to record displays on the cordless handset and telephone base screens. 59 Base ringer Press T/VOL/S on the telephone base to adjust the ringer volume when the telephone is not in use. You hear a sample of the ringer while adjusting the volume. The telephone base screen shows Ringer off and when the ringer is off. 60 Answering system settings Answering system settings Temporarily turn off the message alert tone the telephone base screen shows No message and you hear, âYou have no messages.â If the new message alert tone is turned on (see page 23), the telephone base beeps every 10 seconds when there are new or missed messages. Pressing any telephone base key temporarily silences the message alert tone. If you press X/DELETE when in idle mode to temporarily turn off the message alert tone, there is a voice prompt directing you to press X/DELETE again to delete all old messages. The message alert tone is temporarily turned off. Only press X/DELETE a second time if you wish to erase all old messages in the answering system. The message alert tone resumes when you receive another message. Message playback If you have new messages, /PLAY/STOP on the telephone base flashes and only the new messages are played (oldest first). If there are no new messages, the system plays back all the messages (oldest first). When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, âTime and date not set,â before playback. After the last message, you hear, âEnd of messages.â If the recording time is less than three minutes, you hear, âLess than three minutes to recordâ (see Message capacity on page 60). /PLAY/STOP. -ORPress MENU/SELECT twice. If there are only new or old messages, the messages will play automatically. If there are new and old messages, press /CID or / to highlight Play new msgs or Play old msgs and press MENU/SELECT. To listen to messages on a cordless handset: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press MENU/SELECT again to select >Play messages. 3. If there are only new or old messages, they will play automatically. If there are new and old messages, press or to select >Play new msgs or >Play old msgs, then press MENU/SELECT. If there are only new messages, they will play automatically. The system announces the number of messages, then begins playback. The message sequence is shown on the cordless handset screen or the telephone base screen. If there are no recorded messages, the cordless handset or 61 When a message is playing, you can adjust the playback volume, skip, repeat or delete the message. When messages are playing on the telephone base: ⢠Press T/VOL/S to adjust the message playback volume. ⢠Press /SKIP to skip to the next message. ⢠Press /REPEAT to repeat the message. Press twice to hear the previous message. Press X/DELETE to delete the message. /PLAY/STOP to stop the playback. ⢠Press When messages are playing on the cordless handset: ⢠Press T/VOLUME or S/VOLUME to adjust the message playback volume. ⢠Press 6 to skip to the next message. ⢠Press 4 to repeat the message. Press twice to hear the previous message. ⢠Press 3 to delete the message. ⢠Press 5 to stop the playback. To listen to messages at the telephone base: When the telephone base is in idle mode, press Options during playback ⢠Press to switch between speakerphone mode and handset mode. To delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages on the telephone base: 1. When the telephone is idle, press X/DELETE. The system announces, âTo delete all old messages, press DELETE again.â The screen displays Delete all old messages? 2. Press X/DELETE again. The system announces, âAll old messages deleted.â To delete all old messages on a cordless handset: 1. Press MENU/SELECT when in idle mode to enter the main menu. 2. Press or to scroll to >Answering sys. Press MENU/SELECT. 3. Press or to highlight Delete all old, then press MENU/SELECT. The screen shows Delete all old messages? 62 Answering system operation Answering system operation 4. Press MENU/SELECT again to confirm. The screen displays Deleting... then All old msgs deleted! There is a confirmation tone. Recording and playing memos Message window displays Memos are messages you record at a cordless handset or the telephone base. You can record, playback, and delete them like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. Window display Description No message. 1-99 The total number of old messages recorded. The message number currently playing. If XX New message(s) displays on the screen at the same time, there are new messages or memos. If Rec mem full displays on the screen at the same time, the memory is full. You must delete some messages before recording new messages. To record a memo Using a cordless handset: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press or to scroll to >Answering sys. Press MENU/SELECT. -- The system is answering a call, or recording a memo or announcement. The telephone is answering a call or being accessed remotely. The answering system is being programmed. 3. Press or to highlight Record memo, then press MENU/SELECT. The system announces, âRecord after the tone. Press 5 when you are done.â You can record a memo for up to four minutes. 4. Speak facing the handset to record a memo. 5. Press 5 to stop recording. The system announces, âRecorded.â The system does not save memos shorter than two seconds. Using the telephone base: 1. When the telephone is in idle mode, press MENU/SELECT to enter the main menu. 2. Press /CID or / to scroll to >Answering sys. Press MENU/SELECT. 3. Press /CID or / to highlight Record memo, press MENU/SELECT. The system announces, âRecord after the tone. Press 5 when you are done.â You can record a memo for up to four minutes. 4. Speak facing the telephone base speakerphone to record a memo. 5. Press 5 to stop recording. The system announces, âRecorded.â The system does not save memos shorter than two seconds. To play back a memo Play memos the same way as messages. See Message playback on page 62. 63 64 Answering system operation Appendix Remote access Handset display screen messages A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19; see Remote access code on page 46 to change it. Already saved 1. Dial your telephone number from any touch-tone telephone. Check AC power 2. When the system plays your announcement, enter the two-digit security code. Call log empty There are no entries in caller ID history. 3. Then you can enter one of the following remote commands. Call You have transferred an outside call to another cordless handset. BASE The telephone number you have entered is already in the directory. The telephone base is on a call while in line power mode. Function transferred Play all messages. Calling The handset is calling the base (for intercom calls). Play new messages. base The handset is transferring an outside call to the base. Delete the current message (during playback). Calling The telephone base is calling the handset (for intercom calls). HANDSET The telephone base is transferring an outside call to the handset. Command 33 Delete all old messages. Repeat the current message (during playback). (For systems with one handset) Listen to the previous message (during playback). Calling The handset is calling another handset (for intercom calls). Stop. HANDSET X *5 Hear a list of remote commands. Skip to the next message (during playback). (For systems with two or more handsets) The handset is transferring an outside call to another handset. *7 Record a new announcement. answered End the call. Calls will be Turn the answering system on or off. answered 44 Call Calls will not 4. Hang up or press 8 to end the call. The answering system is answering a call. The answering system is turned on and can answer calls. The answering system is turned off and cannot answer calls. be answered ⢠If you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play. ⢠⢠Contact deleted A directory entry is deleted. Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects. Directory empty There are no directory entries. Directory full When the answering system memory is full, the telephone announces, âMemory is full. Enter the remote access code.â Ended The directory is full. You cannot save any new entries unless you delete some current entries. You have just ended a call. HANDSET The handset is calling the telephone base. is calling (For systems with one handset) 65 66 Appendix HANDSET X Appendix Another system handset is calling. Paging The telephone base is paging the handset(s). is calling all handsets (For systems with two or more handsets) Phone The handset is on a call. Place in The battery is very low. The handset should be charged. Incoming call There is a call coming in. Int requires There are no registered handsets for the telephone base to intercom. two handsets The handset is on an intercom call. Intercom ended The intercom call has just ended. INTERCOM TO: You have started the intercom process, and need to enter the number of the handset you wish to call. An extension phone, or one of the handsets is in use. Low battery You should charge the battery. Microphone ON Mute is off so the other party can hear your voice. Muted The microphone is off. The other party cannot hear you. New voicemail No battery There are new voicemail messages from your telephone service provider. The handset in the charger has no battery installed. No line There is no telephone line connection. No signal, The handset is out of range while on a call. call ended Someone else is using the directory or caller ID history. at this time Other handset is calling The other handset is calling. No pwr at base Rec mem full The system recording time is full. Rec mem low The system recording time is low. Recording The answering system is recording a message. Registering... Please wait The handset screen display when it is registering to the telephone base. Registration failed The handset registration is not successful. Registration slots are full The system does not allow a 13th handset to be registered to the telephone base. Ringer off The ringer is off temporarily during an incoming call. Saved The entry in the caller ID history is saved in the directory. Share call You can share an outside call with another cordless handset. Speaker The handset speakerphone is in use. Transfer to: You have started transferring a call, and need to enter the desired handset number. (For systems with two or more handsets) 2.Then press # Screen display before handset registration. on handset (For systems with two handsets) Out of range OR Screen display before handset registration. message Line in use Not available 1.Press FIND HS on base 4sec Intercom (For systems with two or more handsets) charger Unable to call. The telephone base has lost power, or the handset is out of range. Outside call You are on the external call during call transfer. **Paging** The cordless handset is paged by the telephone base. Line in use Unable to call. Try again XX Missed calls 67 Failed phone call (the telephone line is in use). Failed intercom or conference call (there are already two handsets being used). There are new calls in the caller ID history. 68 Appendix Appendix Handset and telephone base indicators Handset icons Handset lights The battery icon flashes when the battery is low and needs charging. On when the handset speakerphone is in use. CHARGE The battery icon animates when the battery is charging. On when the handset is charging in the telephone base or charger. The battery icon becomes solid when the battery is fully charged. Telephone base lights IN USE The speakerphone is in use. On when the telephone line is in use. The handset ringer is off. On when the answering system is answering a call. There are new voicemail received from your telephone service provider. On when you are registering a handset. Flashes quickly when there is an incoming call. Flashes when another telephone sharing the same line is in use. ANS ON There are new answering system messages. Flashes when you are deregistering all handsets. /ANS ON/OFF SPEAKER /PLAY/STOP MUTE The answering system is turned on. On when the answering system is turned on. NEW There are new caller ID log entries. On when the speakerphone is on. MUTE The microphone is muted. Flashes when there are new memos or messages in the answering system. On when mute function is on. 1/13 The message number currently playing and total number of messages recorded. Telephone base icons The telephone base ringer is off. There are new voicemail received from your telephone service provider. NEW 1/13 69 There are new caller ID log entries. The message number currently playing and total number of messages recorded. 70 Appendix Appendix Battery Expand your telephone system It takes up to 10 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: The handset provided with your telephone system is already registered and named HANDSET. You can add new handsets (Vtech CS6400, available separately) to your telephone system, but must register each device with the telephone base before use (see page 69). You can register up to 11 additional handsets to the telephone base, and they are assigned numbers in sequential order (HANDSET 2, HANDSET 3, HANDSET 4 and so on). Operation Operating time While in handset use (talking*) Up to seven hours While in speakerphone mode (talking*) Up to five hours While not in use (standby**) Up to seven days *Operating times vary depending on your actual use and the age of the battery. Add and register a handset ⢠A new battery is installed in the handset. ⢠The handset beeps. 9JGPĹżTUVRWTEJCUGFCNNGZRCPUKQPJCPFUGVU alternately show 1.Press 1.Press FIND HS on base 4sec and 2.Then press # on handset on base on the screen. The new handset should be charged without interruption for at least 30 minutes before registering it to the telephone base. ⢠A battery is properly installed and the screen is blank. To register a handset: ⢠Low battery or Place in charger displays on the handset screen. 1. Make sure the handset is out of the charger and alternately shows 1.Press FIND HS on base 4sec and 2.Then press # on handset before you begin registration. **Handset is not charging or in use. The battery needs charging when: FIND HS 4sec 2.Then press # CAUTION: To reduce the risk of fire or injury, read and follow these instructions: ⢠Use only the battery(ies) provided or equivalent. To order a replacement, go to www.vtechcanada.com or call 1 (800) 267-7377. ⢠Do not dispose of the battery(ies) in a fire. Check with local waste management codes for special disposal instructions. ⢠Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. ⢠Exercise care in handling batteries in order not to create a short circuit with conductive materials. ⢠Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. ⢠Observe proper polarity orientation between the battery and metallic contacts. ⢠To prevent fire or shock hazard, do not expose this product to water or any type of moisture. on handset 2. Press and hold FIND HANDSET on the telephone base for about four seconds until the base screen shows Registering... Please wait, then release the button. 3. Press # (pound key) on the handset. The screen shows Registering... Please wait. It takes up to 60 seconds to complete registration. Then HANDSET X Registered appears on the screen, with X being the handset number (1-12), and the handset beeps. The handset is now registered with the telephone base. Registering... Please wait Registering... Please wait If registration is not successful, the handset screen displays Registration failed. Please start again from step one above. 1. You cannot register a handset if any other system handset is in use. 2. You cannot register more than 12 handsets to the telephone base. Registration slots are full shows on the base screen while you are doing step two above. HANDSET X Registered HANDSET X Registered 71 72 Appendix Appendix Deregister handsets Troubleshooting If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base. Then register each handset individually. If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechcanada.com or call 1 (800) 267-7377. To make deregistration easier, read all of the instructions on this page before you begin. To deregister all handsets: 1. Press and hold FIND HANDSET on the telephone base for about 10 seconds until the base screen shows Registering handset... followed by Deregister all handsets?, then release the FIND HANDSET button. The base screen shows the deregistration screen. 2. Immediately press MENU/SELECT. 3. The deregistration process takes about 60 seconds to complete. All handsets alternately show 1.Press FIND HS on base 4sec and 2.Then press # on handset . 4. To register the handset(s) to the telephone base again, follow the registration instructions on the previous page. 5. After you deregister the handset(s), the telephone base is in idle mode but the system date and time information needs to be reset. For instructions, see Set date/time on page 27. ⢠You cannot deregister all handsets if any other system handset is in use. ⢠If the deregistration process is not successful, you might need to reset the system and try again. To reset, unplug the power from the telephone base and plug it back in. ⢠Even if the battery is depleted, you can still deregister the handset by following the steps above. After the handset is charged for at least 10 minutes, the screen shows 1.Press HS LOC on base 4sec and 2.Then press # on handset. 73 My telephone doesnât work at all. ⢠⢠⢠Make sure the power cord is securely plugged in. ⢠Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the handset charger when not in use. ⢠If the battery is depleted, it might take approximately 30 minutes to charge the handset before it shows Low battery, see page 7 for details. ⢠Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. ⢠You may need to purchase a new battery. Please refer to Battery installation and charging in this userâs manual on pages 7-8. Make sure you plug the battery connector securely into the cordless handset. /CMGUWTG[QWRNWIVJGVGNGRJQPGNKPGEQTFUGEWTGN[CPFĹżTON[KPVQVJGVGNGRJQPGDCUG and the telephone wall jack. I cannot get a dial tone. ⢠⢠First try all the suggestions above. ⢠If the previous suggestions do not work, disconnect the telephone base from the telephone jack and connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or telephone service. Contact your telephone service provider. ⢠Your line cord might be malfunctioning. Try installing a new line cord. Move the cordless handset closer to the telephone base. You might have moved out of range. I cannot dial out. ⢠⢠First try all the suggestions above. ⢠Eliminate any background noise. Noise from a television, radio or other appliances might cause the phone to not dial out properly. If you cannot eliminate the background PQKUGĹżTUVVT[OWVKPIVJGEQTFNGUUJCPFUGVDGHQTGFKCNKPIQTFKCNKPIHTQOCPQVJGTTQQO with less background noise. ⢠If the other phones in your home are having the same problem, contact your telephone service provider (charges may apply). Make sure you have a dial tone before dialing. The cordless handset might take a UGEQPFQTVYQVQĹżPFVJGVGNGRJQPGDCUGCPFRTQFWEGCFKCNVQPG6JKUKUPQTOCN9CKV an extra second before dialing. 74 Appendix Appendix Troubleshooting Troubleshooting My cordless handset isnât performing normally. I get noise, static, or weak signals even when Iâm near the telephone base. ⢠Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch. ⢠⢠Move the cordless handset closer to the telephone base. You might have moved out of range. ⢠Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through [QWTVGNGRJQPGNKPG[QWOWUVKPUVCNNC&5.ĹżNVGTDGVYGGPVJGVGNGRJQPGNKPGEQTFCPF the telephone wall jack (see page 5 6JGĹżNVGTRTGXGPVUPQKUGCPFECNNGT+&RTQDNGOU as a result of DSL interference. Please contact your DSL service provider for more KPHQTOCVKQPCDQWV&5.ĹżNVGTU ⢠⢠Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed. ⢠Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. ⢠Do not install this phone near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating. ⢠If you plug your phone in with a modem or a surge protector, plug the phone (or modem/ surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector. Out of range OR No pwr at base appears on my cordless handset. ⢠⢠⢠Ensure you plug the telephone base in properly and the power is on. ⢠Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. ⢠Relocate your phone to a higher location. The phone might have better reception in a high area. ⢠Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. ⢠If the other phones in your home are having the same problem, contact your telephone service provider (charges may apply). Place the cordless handset closer to the telephone base for synchronization. Move the cordless handset closer to the telephone base. You might have moved out of range. I experience poor sound quality when using the speakerphone. The batteries do not hold a charge. ⢠If the cordless handset is in the handset charger and the charge light is not on, refer to The charge light is off or blinking (page 79). ⢠Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the charger when not in use. ⢠If the battery is depleted, it might take approximately 30 minutes to charge the handset before it shows Low battery, refer to the table on page 7 for details. ⢠You might need to purchase a new battery. Please refer to Battery installation and charging in this userâs manual on pages 7-8. 75 ⢠(QTKPETGCUGFUQWPFSWCNKV[YJKNGWUKPIVJGURGCMGTRJQPGRNCEGVJGJCPFUGVQPCĆCV surface with the dial pad facing up. I hear other calls while using my phone. ⢠Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider. The telephone does not ring when there is an incoming call. ⢠Make sure that the ringer is not off. Refer to Ringer volume on page 24 in this userâs manual. ⢠Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack. Make sure you plug in the power cord securely. ⢠⢠The cordless handset may be too far from the telephone base. ⢠You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones. Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the handset charger when not in use. 76 Appendix Appendix Troubleshooting ⢠6JGNC[QWVQH[QWTJQOGQTQHĹżEGOKIJVDGNKOKVKPIVJGQRGTCVKPITCPIG6T[OQXKPI the telephone base to another location, preferably to a higher location. Troubleshooting ⢠The caller must be calling from an area that supports caller ID. ⢠Both your and your callerâs telephone service providers must use caller ID compatible If the other phones in your home are having the same problem, contact your telephone service provider (charges may apply). ⢠⢠⢠Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges may apply). ⢠Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. ⢠Remove and install the battery again. Place the cordless handset in the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. ⢠Your line cord might be malfunctioning. Try installing a new line cord. My calls cut in and out while Iâm using my cordless handset. equipment. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through [QWTVGNGRJQPGNKPG[QWOWUVKPUVCNNC&5.ĹżNVGTDGVYGGPVJGVGNGRJQPGNKPGEQTFCPFVJG telephone wall jack (page 5 6JGĹżNVGTRTGXGPVUPQKUGCPFECNNGT+&RTQDNGOUTGUWNVKPI from DSL interference. Please contact your DSL service provider for more information CDQWV&5.ĹżNVGTU System does not receive caller ID when on a call. ⢠Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID feature works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment. Incomplete messages. ⢠Other electronic products such as HAM Radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. ⢠Do not install this phone near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating. ⢠If you plug your phone in with a modem or surge protector, plug the phone (or modem/ surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector. ⢠Relocate your telephone base to a higher location. The phone might have better reception when installed in a high area. &KHĹżEWNV[JGCTKPIOGUUCIGU If the other phones in your home are having the same problem, contact your telephone service provider (charges may apply). ⢠⢠⢠⢠If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes. ⢠If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call. ⢠If the systemâs memory becomes full during a message, the system stops recording and disconnects the call. ⢠If the callerâs voice is very soft, the system may stop recording and disconnect the call. Press /VOL to increase the telephone base speaker volume. Press /VOLUME on a cordless handset to adjust the message playback volume. The charge light is off or blinking. System does not answer after the correct number of rings. ⢠⢠⢠Make sure that the answering system is on. ANS ON should show on the handset and ⢠If toll saver is activated, the number of rings changes to two when you have new messages stored (page 21). ⢠If the memory is full or the system is off, the system will answer after 10 rings. ⢠In some cases, the answering system is affected by the ringing system used by your telephone service provider. ⢠If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 59). To determine how many rings activate your voicemail, contact your telephone service provider. Make sure you plug the power and line cords in correctly and securely. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. ⢠Clean the cordless handset and telephone base charging contacts each month with a pencil eraser or cloth. ⢠A blinking CHARGE light is an indication that the battery is not connected to the handset or missing completely. Ensure that the battery is installed properly. My caller ID isnât working. ⢠Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. 77 /ANS ON/OFF light on the telephone base should be on. 78 Appendix Appendix Troubleshooting Troubleshooting ⢠New voicemail and If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. ⢠System does not respond to remote commands. ⢠Make sure to enter your remote access code correctly (page 22). ⢠Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system. ⢠The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code. ⢠There may be interference on the phone line you are using. Press dial pad keys firmly. show on the handset display and I donât know why. Your telephone has both a built-in answering system and voicemail indication. If New voicemail and appear on the handset display, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail. I cannot retrieve voicemail messages. ⢠Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 59). If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail. System does not record messages. ⢠Make sure the answering system is on. ANS ON should show on the handset and /ANS ON/OFF light on the telephone base should be on. ⢠Make sure the memory of the answering system is not full. ⢠If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 59). To determine how many rings activate your voicemail, contact your telephone service provider. ⢠If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. System announces âTime and day not set.â ⢠I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesnât work. ⢠Make sure your computer is powered on. ⢠Make sure your Internet connection is working properly. ⢠Make sure that the software is installed and running for your nontraditional telephone service. ⢠Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered. ⢠In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply. ⢠+H[QWCTGWUKPICĹżTGYCNNKVOC[RTGXGPVCEEGUUVQ[QWTPQPVTCFKVKQPCNVGNGRJQPGUGTXKEG provider. Contact your service provider for more information. You need to reset the system clock (page 15). Outgoing announcement is not clear. Common cure for electronic equipment. ⢠When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the handset. If the telephone does not seem to be responding normally, try putting the cordless handset in the handset charger. If it does not seem to respond, do the following (in the order listed): ⢠Make sure there is no background noise (TV, music, etc.) while recording. 79 ⢠⢠⢠⢠⢠Disconnect the power to the telephone base. ⢠Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. Disconnect the cordless handset battery. Wait a few minutes. Connect power to the telephone base. Install the battery again, and place the cordless handset into the handset charger. 80 Appendix Appendix Important safety instructions Precautions for users of implanted cardiac pacemakers When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower. 5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces. 6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. 7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company. 8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. 9. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. 10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. 11. Do not overload wall outlets and extension cords. 12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: ⢠When the power supply cord or plug is damaged or frayed. ⢠If liquid has been spilled onto the product. ⢠If the product has been exposed to rain or water. ⢠If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. ⢠If the product has been dropped and the telephone base and/or handset has been damaged. ⢠If the product exhibits a distinct change in performance. 13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 14. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc. 15. Only put the handset of your telephone next to your ear when it is in normal talk mode. 16. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients ⢠Should keep wireless telephones at least six inches from the pacemaker. ⢠Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON. ⢠Should use the wireless telephone at the ear opposite the pacemaker. WTRâs evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones. Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset displays Out of range OR No pwr at base. If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you press /FLASH. Move closer to the telephone base, then press /FLASH to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base. Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind. SAVE THESE INSTRUCTIONS Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords. 81 82 Appendix Appendix About cordless telephones FCC, ACTA and IC regulations ⢠FCC Part 15 Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. ⢠Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted. ⢠Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference. This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ⢠Reorient or relocate the receiving antenna. ⢠Increase the separation between the equipment and receiver. ⢠Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ⢠Consult the dealer or an experienced radio/TV technician for help. ⢠Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the userâs authority to operate the equipment. ⢠Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. The RBRCÂŽ seal The RBRCÂŽ seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRCÂŽ program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area. VTechâs participation in RBRCÂŽ makes it easy for you to drop off the spent battery at local retailers participating in the RBRCÂŽ program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTechâs involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRCÂŽ is a registered trademark of Rechargeable Battery Recycling Corporation. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the userâs body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. This Class B digital apparatus complies with Canadian ICES-003. FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the userâs manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, contact your telephone service provider. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer. 83 84 Appendix Appendix FCC, ACTA and IC regulations Limited warranty If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty. What does this limited warranty cover? If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (âConsumerâ or âyouâ) that the Product and all accessories provided in the sales package (âProductâ) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (âMaterially Defective Productâ)? During the limited warranty period, VTechâs authorized service representative will repair or replace at VTechâs option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTechâs option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days. How long is the limited warranty period? Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. The term ââIC:ââ before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five. This product meets the applicable Industry Canada technical specifications. 85 The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty? This limited warranty does not cover: 1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without a valid proof of purchase (see item 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. 86 Appendix Appendix Limited warranty Technical specifications How do you get warranty service? Frequency Control Crystal controlled PLL synthesizer To obtain warranty service, please visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com, or call 1 (800) 267-7377. Transmit frequency NOTE: Before calling for service, please review the userâs manual - a check of the Productâs controls and features may save you a service call. Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Power requirements Handset: 2.4V Ni-MH battery Telephone base: 6V DC @ 400mA Charger: 6V AC @ 300mA Memory Handset directory: 50 memory locations; up to 30 digits and 15 characters Handset caller ID log: 50 memory locations; up to 24 digits and 15 characters Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. What must you return with the Product to get warranty service? 1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and 2. Include a âvalid proof of purchaseâ (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Other limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTechâs responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase. 87 88 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008. Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5. Copyright Š 2011 for VTECH TELECOMMUNICATIONS LTD. Printed in China. 91-004310-010-100
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