Verifone 1000CTLS Payment Terminal User Manual Manual Add QX

VeriFone Inc Payment Terminal Manual Add QX

Contents

Manual Add QX

c 2009 VeriFone, Inc. All rights reserved.
2099 Gateway Place, Suite 600
San Jose, CA 95110 USA
Telephone: (800) VeriFone (837-4366)
World Wide Web: www.verifone.com
Qx1000
Certifications and Regulations
VeriFonePart Number: DOC115EN08-A, Revision A
*DOC115EN08-A*
Equipment
Damage
Carefully inspect the shipping carton and its contents for any damage. If the unit or any product component
appears damaged or to have been tampered with, immediately notify the shipping company and your VeriFone
distributor or service provider.
Do not use a unit that has been damaged or tampered with.
Lithium Battery Caution
The Random Access Memory (RAM) contents in the device are protected by a lithium battery. Do not, under any
circumstances, attempt to replace this battery. Failure to comply may invalidate the product warranty.
Tamper Warning
This device has a tamper-evident case to indicate if an unauthorized party has opened the device.
Opening the case will make the unit inoperable and void the product warranty.
Repairs
Do not, under any circumstances, attempt any service, adjustments, or repairs on this equipment. Instead,
contact your local VeriFone distributor or service provider for assistance. Failure to comply may invalidate the
product warranty.
Location – Environmental Considerations
Do not operate the device outdoors. It is not waterproof or dustproof, and is for indoor use only. Any damage to
the unit from exposure to rain or dust may invalidate the product warranty.
Do not use the unit where there is high heat, dust, humidity, moisture, or caustic chemicals or oils. Keep the unit
away from direct sunlight and anything that radiates heat, such as a stove or a motor.
Location – Ease of Use
Select a location for your device that contributes to its ease of use:
• A location convenient for both merchant and cardholder.
• A flat support surface, such as a countertop or table.
Cleaners and Solvents
Never use thinner, trichloroethylene, or ketone-based solvents to clean the device — they may deteriorate plastic
or rubber parts. Do not spray cleaners or other solutions directly onto the keypad or display. For best results, use
a clean cloth dampened with water and mild soap. To remove stubborn stains, use alcohol or an alcohol-based
cleaner.
Electrical
Peripherals
Before connecting the device, turn off power to the unit. Turn on power only after you are finished connecting the
peripheral device(s). For complete information about peripheral installation and use, please refer to the user
documentation supplied with the device.
Disconnecting Power
Disconnecting power during a transaction may cause transaction data files that are not yet stored in memory to
be lost.
Location – Electrical Considerations
Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit
electrical noise (for example, air conditioners, neon signs, high-frequency or magnetic security devices, or
electric motors).
CAUTION: Due to risk of electrical shock or unit damage, do not use the device near water, including a bathtub, wash bowl,
kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Also, avoid using this product during electrical
storms.
Qx1000 Certifications and Regulations
Compliance
Manufacturer: VeriFone, Inc.
Models: Qx1000
NOTE: This page contains Compliance Information regarding U.S.A. and Canada excluding the European Union (EU) Countries,
the Compliance Information for which appears in the next page.
ElectroMagnetic Compatibility (EMC) Compliance
U.S.A. Requirements: FCC Part 15 Regulations
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1This device may not cause harmful interference.
2This device must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and a receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING! Any changes or modifications to this equipment not expressly approved by VeriFone may void the user’s authority to
operate this equipment.
Canada Requirements: Radio Interference Regulations
This equipment has been tested and found to comply with the limits for Class B digital device in accordance with
the limits of the Standard ICES-003.
This digital apparatus does not exceed the class B limits for radio noise emissions from digital apparatuses set
forth in the Radio Interference Regulations of the Canadian Department of Communications.
Radio Compliance
U.S.A. Requirements: FCC Part 15, Subpart C Regulations
This device contains a radio transceiver module (the FCC Certification Number is located on the bottom of the
terminal), operating under Part 15 of the FCC rules in an unlicensed part of the radio spectrum. Qualified
personnel must perform service or repairs to the radio portion of this device. Any unauthorized modification to the
radio module, shielding, or antenna system may void the user's authority to operate this device.
FCC Certification Number: FCC ID: B321000CTLS
Canada Requirements: Standard RSS 210
This device contains a radio transceiver module (the IC Certification Number is located on the bottom of the
terminal), operating under the Standard RSS 210 in an unlicensed part of the radio spectrum. Qualified
personnel must perform service or repairs to the radio portion of this device. Any unauthorized modification to the
radio module, shielding, or antenna system may void the user's authority to operate this device.
IC Certification Number: IC: 787C-1000CTLS
EU Directives Compliance Statement
This product complies with the requirements of the applicable EU Council Directives, and is supported by the
Declaration of Conformity (DOC) appearing in the next page.
Recycling: DO NOT DISCARD!
UNIT MUST BE RECYCLED OR DISPOSED OF PROPERLY
For proper disposal instructions go to http://recycle.verifone.com/ Please retain this sheet for future
reference.
continued on rear cover
Qx1000 Declaration of Conformity
DECLARATION OF CONFORMITY
according to ISO/IEC Guide 22 and EN 45014
Manufacturer’s Name: VeriFone Inc.
Manufacturer’s Address: VeriFone
2099 Gateway Place, Suite 600
San Jose, CA 95110, USA
declares, that the product
Product Name: Qx1000
Part Numbers: P003-2xx-x9-xxx; P003-3xx-x9-xxx
Product Options: All
conforms to the following Product Specifications:
EMC Emission and Immunity Standards: EN 301 489-1, 3, Class B;
EN 61000-3-2:2000;
EN 61000-3-3:1995 + A1:2001 + A2:2005
Radio Standards: EN 300 330-1 V.1.5.1: 2006;
EN 300 330-2 V.1.3.1: 2006
Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 2004/108/EC, Low-Voltage Directive 2006/95/EC,
and the RTT&E Directive 1999/5/EC, and carries the CE marking accordingly
Dated: February 26, 2009 Avi Galili,
VP Products R&D
European contact for regulatory topics only: VeriFone UK Ltd.
Symphony House
7 Cowley Business Park
High Street
Cowley
Uxbridge, UB8 2AD
United Kingdom
Tel: +44-1895 275275
Technical Documentation kept at: VeriFone, 1400 West Stanford Ranch Road
Suite 200, Rocklin, CA 95765, USA

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