Verifone OMNI3600D Point of Sale Terminal User Manual
VeriFone Inc Point of Sale Terminal
Verifone >
Contents
User Manual Part I
| Download: |  |
| Mirror Download [FCC.gov] | |
| Document ID | 370917 |
| Application ID | c/TTycYtEbNSWTX1Q9jK6w== |
| Document Description | User Manual Part I |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 227.55kB (2844376 bits) |
| Date Submitted | 2003-11-04 00:00:00 |
| Date Available | 2003-11-04 00:00:00 |
| Creation Date | 2003-02-28 14:16:28 |
| Producing Software | Acrobat Distiller 5.0.5 (Windows) |
| Document Lastmod | 2003-11-04 16:12:53 |
| Document Title | Untitled Document |
| Document Creator | FrameMaker 6.0 |
VERIX OPERATING ENVIRONMENT SOFTPAY Omni 3600 Reference Manual E-PAYMENT APPLICATION VERIX DEVELOPER TOOLKIT DEVELOPMENT TOOLS VERISHIELD SECURITY ARCHITECTURE OMNI 37XX HAND-OVER-COUNTER MULTI-APPLICATION APPLIANCES OMNI 33XX MULTI-APPLICATION APPLIANCES OMNI 3600 HAND-HELD RADIO MODEM APPLIANCES VERICENTRE APPLIANCE MANAGEMENT SUITE Part Number 22379, Revision A Omni 3600 Reference Manual © 2003 VeriFone, Inc. All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program before placing the software into productive use. This document, including without limitation the examples and software programs, is supplied “As-Is.” VeriFone, the VeriFone logo, Omni, VeriCentre, Verix, and ZonTalk are registered trademarks of VeriFone. Other brand names or trademarks associated with VeriFone’s products and services are trademarks of VeriFone, Inc. All other brand names and trademarks appearing in this manual are the property of their respective holders. Comments? Please e-mail all comments in this document to Tell_Us_More@VeriFone.com VeriFone, Inc. 2455 Augustine Drive Santa Clara CA 95054-3002 www.verifone.com Part Number 22379, Revision A CONTENTS CHAPTER 1 Omni 3600 Terminal and Omni 3600 Base Installation CHAPTER 2 Using the Terminal Keys CHAPTER 3 System Mode Select a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Omni 3600 Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Omni 3600 Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Convenience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Omni 3600 Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Unpack the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Terminal Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Power Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Smart Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Turn On/Off the Omni 3600 Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Paper Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Install/Replace MSAM Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Install/Replace SIM Card (GSM models) . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Wireless Transactions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Smart Card Reader Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Magnetic Card Reader Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Antenna (Some Wireless Models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Omni 3600 Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Unpack the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Omni 3600 Base Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Power Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Omni 3600 Terminal Docking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Spare Smart Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Omni 3600 Base Communications Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Data Entry Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Function Key Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Programmable Function (PF) Key Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . 32 32 33 35 When to Use System Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Local and Remote Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Verifying Terminal Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering System Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . File Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . File Group Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Mode Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Mode Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enter and Exit System Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Mode Menu 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Mode Menu 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 37 38 38 38 39 39 39 40 41 42 43 44 OMNI 3600 REFERENCE MANUAL C ONTENTS CHAPTER 4 Performing Downloads CHAPTER 5 File Authentication System Mode Menu 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Edit Keyed Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Mode Menu 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Mode Menu 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Mode Menu 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Mode Menu 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 52 52 54 55 56 Downloads and Uploads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Download Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Download Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Download Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Full and Partial Downloads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Omni 3600 Download Differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Support for Multiple Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Use of RAM and Flash Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Redirection of Files During Application Downloads . . . . . . . . . . . . . . . . . . . File Authentication Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Support for File Compression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Effect of Downloads on Existing Files and Data. . . . . . . . . . . . . . . . . . . . . . . . . Set Up the Download Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cable Connection for Direct Downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephone Line Connection for Telephone Downloads . . . . . . . . . . . . . . . . Connections for Back-to-Back Downloads . . . . . . . . . . . . . . . . . . . . . . . . . . Direct Application Downloads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Checklist for Effects on Files and Settings in the Receiving Terminal . . . . . Direct Application Download Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . Direct Operating System Downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Checklist for Effects on Files and Settings in the Receiving Terminal . . . . . Direct Operating System Download Procedure . . . . . . . . . . . . . . . . . . . . . . Download by Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephone Downloads Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back-to-Back Application Downloads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Checklist for Effects on Files and Settings in the Receiving Terminal . . . . . Back-to-Back Application Download Procedure . . . . . . . . . . . . . . . . . . . . . . 57 58 58 59 60 62 62 63 64 69 76 76 77 78 80 80 80 80 80 81 81 85 85 85 86 86 88 88 88 89 91 91 91 92 92 Introduction to File Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 The VeriFone Certificate Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Special Files Used in the File Authentication Process . . . . . . . . . . . . . . . . . 98 How File Authentication Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Planning for File Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Digital Certificates and the File Authentication Process . . . . . . . . . . . . . . . 107 File Authentication and the Omni 3600 File System . . . . . . . . . . . . . . . . . . 111 OMNI 3600 REFERENCE MANUAL C ONTENTS CHAPTER 6 Troubleshooting and Service The FILESIGN.EXE File Signing Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FILESIGN.EXE System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operating Modes for FILESIGN.EXE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Command-Line Entries for FILESIGN.EXE . . . . . . . . . . . . . . . . . . . . . . . . Command-Line Mode Syntax Example . . . . . . . . . . . . . . . . . . . . . . . . . . . FILESIGN.EXE Graphical Interface Mode . . . . . . . . . . . . . . . . . . . . . . . . . 114 114 115 116 117 117 Smart Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Use Remote Diagnostics to Identify Problems . . . . . . . . . . . . . . . . . . . . . . Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Terminal Display Does Not Show Correct or Readable Information. . . . . . Smart Battery Will Not Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephone Line Connection Does Not Work Properly . . . . . . . . . . . . . . . . Printer Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Serial Port Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Terminal Does Not Process Transactions . . . . . . . . . . . . . . . . . . . . . . . . . Keypad Does Not Respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Base Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Smart Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VeriFone Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Return a Terminal, Omni 3600 Base, or Smart Battery . . . . . . . . . . . . . . . Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 119 119 119 120 120 120 120 121 121 122 122 122 123 123 123 125 125 125 125 125 126 126 RS232 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telco Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telset Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Barrel Connector Polarity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 141 141 142 APPENDIX A System Messages APPENDIX B ASCII Table APPENDIX C Omni 3600 Base Unit Port Pinouts G L O S S A R Y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 I N D E X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 OMNI 3600 REFERENCE MANUAL C ONTENTS OMNI 3600 REFERENCE MANUAL CHAPTER 1 Omni 3600 Terminal and Omni 3600 Base Installation This chapter describes how to set up and install the Omni 3600 terminal and Omni 3600 base, including how to: NOTE • protect the terminal from adverse Environmental conditions, • install and maintain the Smart Battery, • establish communications connections through the Omni 3600 Base Communications Ports, and • connect optional peripheral devices through the Omni 3600 base (see Peripheral Devices). This installation procedure is also available for end users in the Omni 3600 Installation Guide (VeriFone part number 22060), which can be downloaded at: http://www.verifone.com/support/index.html Select a Location This section provides tips on using and protecting your Omni 3600 terminal, and location recommendations for the Omni 3600 base. Omni 3600 Terminal The Omni 3600 is a portable terminal for performing transactions remotely. Since it is a portable unit, location is not a factor however, follow the rules established in the Environment and Convenience sections. Omni 3600 Base A prime location for the Omni 3600 base is a counter or other flat surface that provides easy access to a power outlet and phone jack. Also, follow the rules established in the Environment and Convenience sections. Environment WARNING Do not leave this terminal in a non-climate-controlled vehicle. The Omni 3600 terminal is highly sensitive to temperature extremes. Subjecting the terminal to temperatures outside the stated operating range can void your warranty. • Do not use the Omni 3600 terminal or Omni 3600 base where there is moisture or high humidity, chemicals or oils, or excessive heat or dust. • Avoid locations near electrical appliances or other devices that emit excessive voltage fluctuations or electrical noise (for example, air conditioners, electric motors, neon signs, high-frequency or magnetic security devices, or computer equipment). OMNI 3600 REFERENCE MANUAL O MNI 3600 TERMINAL AND O MNI 3600 B ASE I NSTALLATION Omni 3600 Terminal • Never place the terminal in direct sunlight. CAUTION Do not use the Omni 3600 terminal or Omni 3600 base outdoors. They are for indoor use only, and are not waterproof or dustproof. Damage to the unit from exposure to sun, rain, or dust may void your warranty. • Keep the Omni 3600 terminal and Omni 3600 base away from anything that radiates heat, such as a stove or motor. WARNING Do not use the Omni 3600 terminal or Omni 3600 base near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using these products during electrical storms. Convenience Omni 3600 Terminal Keep the Omni 3600 terminal with you to perform transactions. When plugging the Omni 3600 terminal into the power pack, ensure that the unit is placed close enough to a power outlet so that the power cable readily reaches the unit. For safety, do not string the power cable in a walkway or place across a walkway on the floor. Omni 3600 Base Locate the Omni 3600 base so that you can readily dock the Omni 3600 terminal on the cradle for recharging and downloading. Again, for safety, ensure that the power cable readily reaches the Omni 3600 base unit, so as not to trip or interfere in any way in a busy location. Omni 3600 Terminal Unpack the Shipping Carton This section discusses the features of the Omni 3600 terminal, including • providing power to the Omni 3600 terminal, • charging the smart battery, • installing paper, • installing MSAM cards, and • completing magnetic card and smart card transactions. Open the shipping carton and carefully inspect the contents for possible tampering or shipping damage (Figure 1). OMNI 3600 REFERENCE MANUAL O MNI 3600 TERMINAL AND O MNI 3600 B ASE I NSTALLATION Omni 3600 Terminal PAPER ROLL SMART BATTERY PACK OMNI 3600 TERMINAL POWER PACK POWER CABLE (REGIONAL) MOD10 ADAPTOR (OPTIONAL) Figure 1 Omni 3600 Terminal Shipping Carton Components 1 Remove the following items: • Omni 3600 terminal • Power pack and power cable (if present) • Roll of thermal printer paper • Battery pack • MOD10 adaptor (optional) 2 Remove all plastic wrap from the Omni 3600 terminal and components. 3 Remove the clear protective film from the display lens. WARNING Do not use a Omni 3600 terminal or Omni 3600 base that has been damaged or tampered with. OMNI 3600 REFERENCE MANUAL O MNI 3600 TERMINAL AND O MNI 3600 B ASE I NSTALLATION Omni 3600 Terminal Terminal Features Figure 2 illustrates the physical features of the Omni 3600 terminal. PRINTER DOOR RELEASE INTERNAL THERMAL PRINTER CARD SWIPE FUNCTION KEYS DISPLAY PROGRAMMABLE FUNCTION KEYS ALPHA KEY KEYPAD CANCEL/OFF KEY ENTER/ON KEY BACKSPACE KEY SMART CARD READER Figure 2 Omni 3600 Terminal Features Notice the following features of the Omni 3600 terminal shown in Figure 2: 10 • The display • Four types of keys: • A 12-key, telephone-style keypad • Eight function keys: four function keys, labeled F1 to F4, right display; four unlabeled, programmable function (PF) keys above the keypad • Three keys (icons at left) under the keypad (left-to-right: CANCEL/OFF, BACKSPACE, ENTER/ON) • An ALPHA key center above the keypad (see ALPHA Key, page 33) • The magnetic card swipe, above the display. The icon at left shows proper card orientation • Smart card reader, in the front of the unit. The icon at left shows proper card orientation • The internal thermal printer and door release • The smart battery pack installed in back of unit (Figure 4) • A SAM (security access module) access door, underneath the battery (Figure 9). The Omni 3600 terminal contains three micromodule-sized SAM (MSAM) cardholders to support multiple stored-value card programs or other merchant cards OMNI 3600 REFERENCE MANUAL O MNI 3600 TERMINAL AND O MNI 3600 B ASE I NSTALLATION Omni 3600 Terminal The Omni 3600 terminal is equipped with a tamper-evident label (on a screw hole on the case bottom). Power Port On the back of the Omni 3600 is one port—the power port. Use this port to connect the Omni 3600 to the power pack to recharge the battery through the unit Connect Power Pack To connect the Omni 3600 terminal to power: 1 Insert the round barrel connector (Figure 3) into the power port on the back of the terminal. 2 Insert the power cable into the power pack. 3 Plug the power pack into a wall outlet or surge protector. NOTE Install a power surge protector to protect against possible damage caused by lightning strikes and electrical surges. Figure 3 Connect Omni 3600 Terminal Power Pack WARNING Do not plug the power pack into an outdoor outlet. Smart Battery The Omni 3600 wireless terminal uses an Li-ion smart battery (see Accessories and Documentation for ordering information). The internal logic of the smart battery prevents both overcharging and undercharging (a fault condition in which the battery level goes well below the minimum acceptable charge and the battery becomes unusable). CAUTION Note that a new Li-ion battery’s full performance is achieved only after two or three complete charge and discharge cycles. On initial use, allow the Omni 3600 smart battery to charge 4 hours, then fully discharge during normal operation, to ensure reliable battery operation. OMNI 3600 REFERENCE MANUAL 11 O MNI 3600 TERMINAL AND O MNI 3600 B ASE I NSTALLATION Omni 3600 Terminal The following are features of the smart battery: • Two Li-ion cells • A fuel gauge module • NOTE • monitors state of charge (voltage and current), • communicates with the terminal (charge parameters and alarms to indicate full discharge), • determines full charge capacity (on charge cycle and uninterrupted discharge cycle), and • automatically shuts down when cell voltage is extremely low. A safety circuit • prevents cell damage from overcharge/over-discharge, • activates when the battery is left in an unused terminal for extended periods, and • resets when battery voltage reaches a preset threshold during the charge cycle. Conserve battery power by turning the Omni 3600 terminal off when not in use. If the terminal is not to be used for several days, remove the battery from the terminal as it continues to discharge even when the terminal is turned off. Refer to Spare Smart Battery Pack for smart battery instructions for the Omni 3600 terminal on the Omni 3600 base. NOTE The smart battery pack must be installed and holding a minimum of a 1% charge to operate the Omni 3600 terminal. Smart Battery Installation The smart battery installs in a slot on the back of the terminal, as shown in Figure 4. The locking tab clicks when the battery is in place. The slot is keyed, so that there is only one way to insert the battery. Figure 4 12 OMNI 3600 REFERENCE MANUAL Install the Smart Battery O MNI 3600 TERMINAL AND O MNI 3600 B ASE I NSTALLATION Omni 3600 Terminal Smart Battery Removal To remove the smart battery, press the locking tab at the top of the battery and pull the smart battery from its slot. Smart Battery Charging On initial use, the smart battery must be fully charged and fully discharged through normal operation. After unpacking your Omni 3600 terminal, install the battery and connect the power pack to the unit for 4 hours. Disconnect the power pack and allow your Omni 3600 terminal to remain on until the smart battery completely discharges. Reconnect the power pack to the unit and allow the smart battery to recharge a maximum of 4 hours. It is also recommended that the smart battery receive a periodic full discharge. To ensure a full discharge, use the unit until the battery is fully drained. To determine the charge state of the battery, push the “test button” icon (shown in Figure 5) on the bottom of the battery. The bar LED status indicators on the battery each indicate 25% of the charge state. When the battery charge state reaches 10%, the E LED (Figure 5) blinks, indicating a low-charge state. The battery charge state displays at the bottom of the first copyright screen when the terminal is turned on. NOTE Conserve battery power by turning the Omni 3600 terminal off when not in use. If the terminal is not to be used for several days, remove the battery from the terminal as it continues to discharge even when the terminal is turned off. The smart battery has a safety circuit to protect the Li-ion cells from overcharging and over-discharging. If the battery is over-discharged, the safety circuit shuts down the battery and none of the indicator LEDs (see Figure 5) on the battery pack blink. The battery must then be recharged to restore operation. NOTE The Omni 3600 terminal automatically shuts off when the smart battery reaches the critically low charge state. If this occurs, the smart battery must recharge a minimum of 1/2 hour before it can power the terminal. It make take several recharge attempts to reset the safety circuit when charging a smart battery that has reached a critically low charge state. If the Omni 3600 terminal is already running an application (for example, SoftPay), a battery status indicator may appear on the display. BATTERY CHARGE STATE TEST BUTTON AND STATUS INDICATOR LEDS Figure 5 Smart Battery Charge Indicator LEDs and Test Button OMNI 3600 REFERENCE MANUAL 13 O MNI 3600 TERMINAL AND O MNI 3600 B ASE I NSTALLATION Omni 3600 Terminal NOTE It is recommended that you keep a spare, charged smart battery available. Smart Battery Life To ensure that you get the longest possible performance from the smart battery, it must be allowed to fully discharge periodically. The smart battery can be charged and discharged hundreds of times, but will eventually wear out. When operating times are noticeably shorter than usual, it is time to buy a new battery (see Accessories and Documentation for ordering information). WARNING Do not dispose of batteries in a fire. Li-ion batteries must be recycled or disposed of properly. Do not dispose of Li-ion batteries in municipal waste sites. Turn On/Off the Omni 3600 Terminal When the smart battery completes its initial charge, turn on the Omni 3600 terminal by pressing the green ENTER/ON key (icon at left) for approximately 3 sec. The display screen lights and displays the initial VeriFone copyright screen. If an application is loaded in the terminal, it starts after the initial VeriFone copyright screen and displays a unique (copyright) screen. If no application is loaded in the terminal, DOWNLOAD NEEDED appears on screen after the initial VeriFone copyright screen. Turn off the Omni 3600 terminal by pressing the red CANCEL/OFF key (icon at left) continuously until the cancel tone is heard (approximately 4 sec.). First a series of beeps is heard, then the cancel tone. The unit then shuts off. Paper Installation WARNING The internal thermal printer uses a roll of single-ply, thermal-sensitive paper 58 millimeters (2.25 inches) wide and 25 meters (82 feet) long. A pink out-of-paper indicator line appears on the edge of the paper approximately 18 inches before the end of the roll. After this line appears, there is enough paper remaining on the roll to conclude at least one transaction. Poor-quality paper may jam the printer. Order high-quality paper from VeriFone; refer to the ordering process listed in Accessories and Documentation. CAUTION Store thermal paper in a dry, dark, cool place. Handle thermal paper carefully; impact, friction, high temperatures, humidity, light, and oils affect the color and storage characteristics. To install the paper roll in the internal thermal printer: 1 Lift paper roll cover tab to unlock the printer door (Figure 6). 14 OMNI 3600 REFERENCE MANUAL O MNI 3600 TERMINAL AND O MNI 3600 B ASE I NSTALLATION Omni 3600 Terminal 2 Rotate the printer door up and back. Note that the door is hinged; it is not necessary to remove it from the unit. Figure 6 Open the Printer Cover 3 Loosen the glued leading edge of the paper from the roll. 4 Hold the paper roll so paper feeds from the bottom (Figure 7) and pull approximately two inches of paper free of the roll. 5 Drop the paper roll into the printer tray, allowing the free paper to extend outside the printer door (Figure 7). Figure 7 Load Paper 6 Close the cover by gently pressing directly on the paper roll cover tab until it clicks shut. Allow a small amount of paper to extend outside the cover, as shown in Figure 8. Figure 8 Close the Printer Cover OMNI 3600 REFERENCE MANUAL 15
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.4 Linearized : No Modify Date : 2003:11:04 16:12:53-08:00 Create Date : 2003:02:28 14:16:28Z Creator : FrameMaker 6.0 Page Count : 15 Creation Date : 2003:02:28 14:16:28Z Mod Date : 2003:11:04 16:12:53-08:00 Producer : Acrobat Distiller 5.0.5 (Windows) Metadata Date : 2003:11:04 16:12:53-08:00 Title : Untitled Document Page Mode : UseOutlines Has XFA : NoEXIF Metadata provided by EXIF.tools