Verizon Online G1100 FiOS Quantum Gateway User Manual rev

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VerizonFiOSQuantumGatewayUserGuideModelFiOS‐G1100

PageiContentsChapter1Introduction...................................................................................1PackageContent...........................................................................................................1SystemRequirements...................................................................................................1Features.......................................................................................................................1GettingtoKnowyourGateway......................................................................................3MountGatewaytoWallOption................................................................................................5Chapter2ConnectingyourGateway..............................................................7SettingUpyourGateway..............................................................................................7Step1:ConnectyourGateway..................................................................................................7Step2:ConnectYourDevicetoyourGateway.........................................................................8Step3:ConfigureyourGateway...............................................................................................8ComputerNetworkConfiguration................................................................................12ConfiguringDynamicIPAddressing........................................................................................12ConnectingOtherComputersandNetworkDevices..............................................................13MainScreen...............................................................................................................15Menu.......................................................................................................................................16Status.......................................................................................................................................17Chapter3WirelessSettings..........................................................................18Overview...................................................................................................................18ConnectingaWirelessClient..........................................................錯誤!尚未定義書籤。WirelessStatus...........................................................................................................19BasicSecuritySettings................................................................................................21AdvancedSecuritySettings.........................................................................................23Level1:SecuringyourNetwork...............................................................................................24Level2:SSIDBroadcast...........................................................................................................26Level3:LimitAccess................................................................................................................27WirelessMACAuthentication......................................................................................29802.11Mode..............................................................................................................30OtherAdvancedWirelessOptions...............................................................................31WMMSettings.........................................................................................................................34Chapter4ConfiguringMyNetworkSettings.................................................35AccessingMyNetworkSettings...................................................................................35UsingMyNetworkSettings.........................................................................................36

PageiiChapter5UsingNetworkConnections.........................................................37AccessingNetworkConnections..................................................................................37Network(Home/Office)Connection............................................................................38Ethernet/CoaxConnection..........................................................................................45WirelessAccessPointConnection................................................................................48BroadbandEthernet/CoaxConnection.........................................................................51Chapter6ConfiguringSecuritySettings........................................................57Firewall......................................................................................................................57SettingFirewallConfiguration.................................................................................................58SpecifyingGeneralSettingsforIPv4orIPv6...........................................................................59AccessControl............................................................................................................60AlloworRestrictServices........................................................................................................60DisableAccessControl............................................................................................................61PortForwarding.........................................................................................................62AdvancedPortForwardingRules............................................................................................62PortTriggering...........................................................................................................64RemoteAdministration...............................................................................................65StaticNAT..................................................................................................................67SecurityLog................................................................................................................68EventTypes.............................................................................................................................69Chapter7SettingParentalControls..............................................................74ActivatingParentalControls........................................................................................74RuleSummary.........................................................................................................................77Chapter8ConfiguringAdvancedSettings.....................................................78UsingAdvancedSettings.............................................................................................78Utilities......................................................................................................................79Diagnostics..............................................................................................................................80RestoreDefaults......................................................................................................................80RebootGateway......................................................................................................................81MACCloning............................................................................................................................82ARPTable.................................................................................................................................83Users........................................................................................................................................83LocalAdministration................................................................................................................85RemoteAdministration...........................................................................................................86DNSSettings...............................................................................................................86DNSServer...............................................................................................................................86NetworkSettings........................................................................................................87NetworkObjects......................................................................................................................87UniversalPlugandPlay...........................................................................................................89IGMPProxy..............................................................................................................................90PortForwardingRules.............................................................................................................92

PageiiiRouting......................................................................................................................94IPv6ConfigurationControl......................................................................................................94RoutingSettings......................................................................................................................95IPAddressDistribution............................................................................................................97FirmwareUpgrade.....................................................................................................102FirmwareUpgrade.................................................................................................................102FirmwareRestore..................................................................................................................104DateandTime...........................................................................................................106DateandTimeSettings.........................................................................................................106SchedulerRules.....................................................................................................................107ConfigurationSettings...............................................................................................110ConfigurationFile..................................................................................................................110SystemSettings.....................................................................................................................111EthernetPortConfiguration..................................................................................................114Chapter9MonitoringyourGateway...........................................................116GatewayStatus.........................................................................................................116AdvancedStatus........................................................................................................117SystemLogging..........................................................................................................118FullStatus/SystemwideMonitoringofConnections....................................................119TrafficMonitoring.....................................................................................................120BandwidthMonitoring...............................................................................................121Chapter10Troubleshooting.......................................................................122TroubleshootingTips.................................................................................................122FrequentlyAskedQuestions.......................................................................................126Chapter11Specifications...........................................................................129General.....................................................................................................................129LEDIndicators...........................................................................................................130EnvironmentalParameters.........................................................................................130Chapter12Notices.....................................................................................132RegulatoryComplianceNotices..................................................................................132ClassBEquipment.................................................................................................................132Modifications.........................................................................................................................132NEBSRequirements...............................................................................................................133GeneralPublicLicense...........................................................................................................134

Page1Chapter1 IntroductionTheVerizonFiOS®QuantumGatewayletsyoutransmitanddistributedigitalentertainmentandinformationtomultipledevicesinyourhome/office.YourGatewaysupportsnetworkingusingcoaxialcables,Ethernet,orWi‐Fi,makingitoneofthemostversatileandpowerfulgatewaysavailable.PackageContentYourpackagecontains:• TheFiOSQuantumGateway• Poweradapter• WANEthernetcable(white)• LANEthernetcable(yellow)• QuickStartGuide• InstallationGuideSystemRequirementsSystemandsoftwarerequirementsare:• AcomputerorothernetworkdevicesupportingWi‐FiorwiredEthernet• Awebbrowser,suchasChrome,Firefox,InternetExplorer8orhigher,orSafari5.1orhigherFeaturesYourGatewayfeaturesinclude:• Supportformultiplenetworkingstandards,including WAN–GigabitEthernetandMoCA2.0interfaces LAN–802.11b/g/n/ac,GigabitEthernetandMoCA2.0interfaces• Integratedwirednetworkingwith4‐portEthernetswitchandMoCA Ethernetsupportsspeedsupto1000Mbps MoCA2.0and1.1enabledtosupportspeedsupto700Mbpsovercoaxialcable

Page2• Integratedwirelessnetworkingwith802.11b/g/n/acaccesspointfeaturing: 802.11benabledtosupportspeedsupto11Mbpswirelessly 802.11genabledtosupportspeedsupto54Mbpswirelessly 802.11nenabledtosupportspeedsupto450Mbpswirelessly 802.11acenabledtosupportspeedsupto1300Mbpswirelessly• Enterprise‐levelsecurity,including: FullycustomizablefirewallwithStatefulPacketInspection(SPI) ContentfilteringwithURL‐keywordbasedfiltering,parentalcontrol,andcustomizablefilteringpoliciespercomputer IntrusiondetectionwithDenialofServiceprotectionagainstIPspoofingattacks,scanningattacks,IPfragmentoverlapexploit,pingofdeath,andfragmentationattacks Eventlogging Intrusiondetection MACaddressfiltering StaticNAT Portforwarding Porttriggering Accesscontrol AdvancedwirelessprotectionfeaturingWPA2/,WPA2MixedMode,WEP64/128bitencryption,andMACaddressfiltering ICSAcertification• Options,including: DHCPserver WANinterfaceauto‐detection DNSserver LANIPandWANIPaddressselection MACaddresscloning QoSsupport(endtoendlayer2/3)featuring:DifferentiatedServices(Diffserv),802.1p/qprioritization,andpass‐throughofWAN‐sideDSCPs,PerHopBehaviors(PHBs),andqueuingtoLAN‐sidedevices RemotemanagementandsecuredremotemanagementusingHTTPS Staticrouting Timezonesupport

Page3 VPN(VPNpassthroughonly) Portforwardingrules IGMPproxy Securityloggingofmultipleeventtypes DaylightsavingstimesupportGettingtoKnowyourGatewayFrontPanelThefrontpanelhastwolightedindicatorsandaWPS(Wi‐FiProtectedSetup)button.ThePower/InternetlightwillbeonandsolidwhenyourGatewayisturnedon,connectedtotheInternet,andfunctioningnormally.TheWirelesslightwillbeonwhenyourGatewayWi‐Fiisturnedon.Foradditionalinformationonthefrontlightsanderrorindications,refertheTroubleshootingsectioninthisGuide.TheWPSbuttonisusedtoinitiateWi‐FiProtectedSetup.ThisisaneasywaytoaddWPScapabledevicestoyourwirelessnetwork.WhenWPSisinitiatedfromyourGateway,thewirelesslightslowlyflasheswhiteforuptotwominutes,allowingtimetocompletetheWPSpairingprocessonyourwirelessclientdevice.WhenadevicebeginsconnectingtoyourGatewayusingWPS,thewirelesslightrapidlyflasheswhiteforafewseconds,thenturnssolidwhiteastheconnectioncompletes.IfthereisanerrorduringtheWPSpairingprocess,thewirelesslightflashesredrapidlyfortwominutesaftertheerroroccurs.TheWPSbuttoncanalsobeusedtoreboottherouter.Toperformasoftreboot,pressandholdtheWPSbuttonforatleast10seconds.

Page4SidePanelThesidepanelofyourGatewayhasalabelthatcontainsimportantinformationaboutyourdevice,includingthedefaultsettingsfortheGateway’swirelessnetworkname(ESSID),wirelesspassword(WPA2key),localURLforaccessingtheGateway’sadministrativepages,andGatewayadministratorpassword.RearPanelTherearpanelofyourGatewayhas8ports;MoCA(COAX),EthernetLAN[4],EthernetWAN,andUSB[2].TherearpanelalsoincludesaDCpowerjackandaresetbutton.

Page5• USB–providesupto500mAat5VDCforattacheddevices.Forexample,youcouldchargeacellphone.Inthefuture,withafirmwareupgrade,theUSBhostfunctionalitymaybeavailableforotherdevices,suchasexternalstorageandcameras.• Resetbutton–allowsyoutoresetyourGatewaytothefactorydefaultsettings.ToresettheGateway,pressandholdtheResetbuttonforatleastthreeseconds.• EthernetLAN–connectsdevicestoyourGatewayusingEthernetcablestojointhelocalareanetwork(LAN).ThefourEthernetLANportsare10/100/1000Mbpsauto‐sensingandcanbeusedwitheitherstraight‐throughorcrossoverEthernetcables.• EthernetWAN–connectsyourGatewaytotheInternetusinganEthernetcable.• MoCA(COAX)WANandLAN–connectsyourGatewaytotheInternetand/ortootherMoCAdevicesusingacoaxialcable.Warning!TheWANCoaxPortisintendedforconnectiontoVerizonFiOSonly.ItmustnotbeconnectedtoanyexteriororinteriorcoaxialwiresnotdesignatedforVerizonFiOS.• Power–connectsyourGatewaytoanelectricalwalloutletusingthesuppliedpoweradapter.MountGatewaytoWallOptionForoptimumperformance,theFiOSQuantumGatewayisdesignedtostandinaverticaluprightposition.VerizondoesnotrecommendwallmountingtheFiOSQuantumGateway.However,ifyouwishtomountyourGateway,youcanpurchaseawallmountbracketfromtheVerizonFiOSAccessoriesStoreatverizon.com/fiosaccessories.IfyouarereplacinganexistingVerizonwallmountedrouter,youdonotneedtoremovethemountingscrewsfromthewall.Themountingscrewswillfittheexistingbracket.TomountyourGatewaytoawall:1. RemovethefootbyturningtheGatewayupsidedownandremovingthesinglescrewthatholdsthefoottotheGateway.2. SlidethefoottowardthefrontoftheGatewayandpullthefootfromtheholes.Youmayneedtowigglethefootslightly.3. YoumayusethewallmountbracketasatemplateforpositioningtheGateway.4. Markthemountingholes,thenremovethewallmountbracketfromthewall.5. Drillholesforthescrewanchors.6. Insertthescrewsinthescrewanchors,theninsertthescrewanchorsintheholes.Leavescrewsextendedabout0.2inchesfromthewall.7. Verifythescrewsarepositionedcorrectlybyplacingthewallbracketonthescrews.Removethewallbracketfromthewall.

Page68. PlacetheGatewayonthewallbracketandslidetheGatewayforwarduntilitlocksinplace.9. TosecuretheGateway,attachthebrackettotheGatewayusingthesinglescrewyouremovedfromthefoot.10. SlidethewallmountbracketwiththeattachedGatewayonthescrews,thenslidethebracketdownuntilitlocksinplace.

Page7Chapter2 ConnectingyourGatewayConnectingyourGatewayandaccessingitsweb‐basedGraphicalUserInterface(GUI)arebothsimpleprocedures.AccessingtheGUImayvaryslightly,dependingonyourdevice’soperatingsystemandwebbrowser.SettingUpyourGatewayTherearethreebasicstepstosettingupyourGateway:Step1:ConnectyourGatewaytotheInternetStep2:ConnectyournetworkdevicetoyourGatewayStep3:ConfigureyourGatewayBeforeyoubegin,ifyouarereplacinganexistingGateway,disconnectit.RemovealloldGatewaycomponents,includingthepowersupply.TheywillnotworkwithyournewGateway.Step1:ConnectyourGateway1. RemoveyourGateway,Ethernetcables,andpoweradapterfromthebox.2. Locateyourhigh‐speedInternet(WAN)outlet.ThiswouldbethewalljackinstalledpreviouslybyVerizon.NotethetypeofjackmaybeeitherEthernetorcoaxial.3. ConnectyourGatewaytotheInternet(WAN).a. IfconnectingtheWANusingEthernet,usethesuppliedwhiteEthernetcableandplugoneendintothewhiteEthernetWANportonthebackofyourGateway.Plugtheotherendofthecableintothehigh‐speedEthernetwalljack.b. IfconnectingtheWANusingcoaxialcable,locateacoaxialcableandconnectoneendtothecoaxportonthebackofyourGateway.Connecttheotherendofthecoaxialcabletoacoaxwalljack.Tightenthecoaxialcablesbyhanduntilsnug.Thecablesshouldnotrequireawrench.4. PlugthepowercordintothepowerportonthebackofyourGatewayandthenintoapoweroutlet.TheGatewayautomaticallyturnsonassoonaspowerispluggedin.

Page8IMPORTANT:WaituntilthePower/InternetlightonthefrontoftheGatewaystopsflashingandissolidwhite.Ifafterseveralminutesitisstillnotsolidlylit,checkthetroubleshootingstepsintheTroubleshootingsectionoftheuserguide.Step2:ConnectYourDevicetoyourGatewayIfconnectingadeviceusingwiredEthernet(preferredforinitialsetup):• PlugoneendofthesuppliedyellowEthernetcableintooneofthefouryellowEthernetportsinthebackofyourGateway.• PlugtheotherendoftheyellowEthernetcableintotheEthernetportofyournetworkdevice.Ifconnectingawirelessdeviceusingthewirelessnetwork:• AccesstheWi‐Fisettingonyourwirelessdevice,thenselectyournewGatewayusingthewirelessnetworkname(ESSID)shownonthestickerlocatedonthesideofyourGateway.• Enterthewirelesspassword(WPA2key)alsoshownonthesticker.Step3:ConfigureyourGateway1. OpenawebbrowseronthedeviceconnectedtoyourGatewaynetwork.2. Inthebrowseraddressfield(URL),enter:myfiosgateway.com,thenpresstheEnterkeyonyourkeyboard.Alternately,youcanenter:http://192.168.1.1

Page9ThefirsttimeyouaccessyourGateway,anEasySetupWizarddisplaystohelpstepyouthroughthesetupprocess.3. ClicktheGetStartedbutton.TheGatewayLoginscreendisplays.4. IntheAdminPasswordfield,enterthepasswordthatisprintednexttotheAdministratorPasswordonthelabelonthesideofyourGateway.

Page105. ClickNext.ThePersonalizeyourGatewayscreendisplays.Foryourprotection,yourGatewayispre‐setatthefactorytouseWPA2(Wi‐FiProtectedAccess)encryptionforyourwirelessnetwork.Thisisthebestsettingformostusersandprovidesmaximumsecurity.IfyouhaveanoldwirelessdevicethatdoesnotsupportWPA2,clicktheChangebuttonbelowtheLockicon.Thisallowsyoutochangethesecuritytypetothebackwards‐compatibletheolder,lesssecureWPA2/WPAmixedmodeorWEPencryption,oryoucandisablewirelesssecurityentirelybytogglingtheWEPoptionon,thenoff.WARNING:WEPprovidesalowlevelofsecurityandisnotrecommended.TheWEPsecuritysettingwilldropyourGateway’swirelessspeedperformancefromamaximumdatarateof450Mbpstoamaximumdatarateof54Mbps.

Page116. ClickNexttocontinueandsavetheAdminandWi‐FichangestoyourGateway.IMPORTANT:IfyouareonaWi‐FidevicewhensettingupyourGateway,youwillbedisconnectedfromtheWi‐FinetworkwhenyouchangetheWi‐FinameorWi‐Fipassword.Whenthisoccurs,yourGatewaywilldetectthissituationandpromptyoutoreconnectusingthenewsettings.7. Saveyoursettings.OnceyouhavepersonalizedyourGatewaysettings,youwillbepromptedtosavearecordofthesesettingsincaseyouforgetthem.Youhavetheoptiontoprintorsavethemtoafileandsavethefileonyourdevice.8. ClickNexttocontinue.YourGatewayverifiesthefinalsettingsanddisplaysthatitissuccessfullyconnectedtotheInternetandisreadyforuse.Uponthesuccessfulcompletionofsetup,theMainscreenoftheGatewaydisplays.YourGatewayisnowconfigured.YoucanchangeanyoftheGatewaysettingsafterthisinitiallogin.IfyourGatewayissubsequentlyresettothefactorydefaultsettings,thesettingsprintedonthelabelwillagainbeineffect.IfyourGatewayfailstoconnect,followthetroubleshootingstepsintheTroubleshootingsectionofthisguide.

Page12ComputerNetworkConfigurationEachnetworkinterfaceonyourcomputershouldeitherautomaticallyobtainanIPaddressfromtheupstreamNetworkDHCPserver(defaultconfiguration)orbemanuallyconfiguredwithastaticallydefinedIPaddressandDNSaddress.Werecommendleavingthissettingasis.ConfiguringDynamicIPAddressing¾ ToconfigureacomputertousedynamicIPaddressing:Windows71. IntheControlPanel,locateNetworkandInternet,thenselectViewNetworkStatusandTasks.2. IntheViewyouractivenetworks–Connectordisconnectsection,clickLocalAreaConnectionintheConnectionsfield.TheLocalAreaConnectionStatuswindowdisplays.3. ClickProperties.TheLocalAreaConnectionPropertieswindowdisplays.4. SelectInternetProtocolVersion4(TCP/IPv4),thenclickProperties.TheInternetProtocolVersion4(TCP/IPv4)Propertieswindowdisplays.5. ClicktheObtainanIPaddressautomaticallyradiobutton.6. ClicktheObtainDNSserveraddressautomaticallyradiobutton,thenclickOK.7. IntheLocalAreaConnectionPropertieswindow,clickOKtosavethesettings.8. ToconfigureInternetProtocolVersion6(TCP/IPv6)tousedynamicIPaddressing,repeatstep1to7.Howeverforstep3,selectInternetProtocolVersion6(TCP/IPv6)inthePropertiesoption.MacintoshOSX1. ClicktheAppleiconinthetopleftcornerofthedesktop.Amenudisplays.2. SelectSystemPreferences.TheSystemPreferenceswindowdisplays.3. ClickNetwork.4. VerifythatEthernet,locatedinthelistontheleft,ishighlightedanddisplaysConnected.5. ClickAssistMe.6. FollowtheinstructionsintheNetworkDiagnosticsAssistant.

Page13ConnectingOtherComputersandNetworkDevicesYoucanconnectyourGatewaytoothercomputersorsettopboxesusinganEthernetcable,wirelessconnection(Wi‐Fi),orcoaxialcable.Ethernet1. PlugoneendofanEthernetcableintooneoftheopenyellowEthernetportsonthebackofyourGateway.2. PlugtheotherendoftheEthernetcableintoanEthernetportonthecomputer.3. RepeatthesestepsforeachcomputertobeconnectedtoyourGatewayusingEthernet.Youcanconnectuptofour.WirelessusingWPSWi‐FiProtectedSetup(WPS)isaneasierwayformanydevicestosetupasecurewirelessnetworkconnection.Insteadofmanuallyenteringpasswordsormultiplekeysoneachwirelessclient,suchasalaptop,printer,orexternalharddrive,yourGatewaycreatesasecurewirelessnetwork.Inmostcases,thisonlyrequiresthepressingofafewbuttons–oneonyourGatewayandoneonthewirelessclient.Thiscouldbeeitherabuilt‐inbuttonoroneonacompatiblewirelessadapter/card,oravirtualbuttoninsoftware.Oncecompleted,thisallowswirelessclientstojoinyourwirelessnetwork.ToinitializetheWPSprocess,youcaneitherpressandreleasetheWPSbuttonlocatedonthefrontofyourGatewayorusetheGUIandpresstheon‐screenbutton.IfyoupresstheWPSbuttononyourGatewayandchangeyourmind,youcancanceltheWPSprocessbypressingthebuttonasecondtime.YoucaneasilyaddwirelessdevicestoyourwirelessnetworkusingtheWPSoptionifyourwirelessdevicesupportstheWPSfeature.ToaccessWPSusingtheuserinterface:1. FromtheMainmenu,selectWirelessSettings,thenselectWi‐FiProtectedSetup(WPS).

Page142. EnabletheprotectedsetupbymovingtheselectortoOn.3. Useoneofthefollowingmethods: IfyourwirelessclientdevicehasaWPSbutton,presstheWPSbuttononyourGateway,thenclicktheWPSbuttononyourwirelessclienttostarttheWPSregistrationprocess. IfyourclientdevicehasaWPSPIN,locatethePINprintedontheclient’slabelorintheclientdocumentation.EnterthePINnumberintheClientWPSPINfield.TheClientWPSPINfieldislocatedinthesectionBPINEnrollmentontheuserinterface.ClickRegister.4. AfterinitializingWPSonyourGateway,youhavetwominutestopresstheWPSbuttonontheclientdevicebeforetheWPSsessiontimesout.WhentheWPSbuttononyourGatewayispressed,theWirelesslightonthefrontofyourGatewaybeginsflashingwhite.TheflashingcontinuesuntilWPSpairingtotheclientdevicecompletessuccessfully.Atthistime,theWirelesslightturnssolidwhite.IfWPSfailstoestablishaconnectiontoawirelessclientdevicewithintwominutes,theWirelesslightonyourGatewayflashesredfortwominutestoindicatetheWPSpairingprocesswasunsuccessful.Afterflashingred,thelightreturnstosolidwhitetoindicatethatWi‐Fiison.

Page15WirelessusingManualConfiguration1. Verifyeachdevicethatyouareconnectingwirelessly(usingWi‐Fi)hasabuilt‐inwirelessorexternalwirelessadapter.2. Openthedevice’swirelesssettingsapplication.3. SelectyourGateway’swirelessnetworkname(SSID)fromthedevice’slistofdiscoveredwirelessnetworks.4. EnteryourGateway’swirelesspassword(WPA2key)intothedevice’swirelesssettings.YourGateway’sdefaultwirelessnetworknameandwirelesspasswordarelocatedareonthestickeronthesideofyourGateway.5. Verifythechangeswereimplementedbyusingthedevice’swebbrowsertoaccessasiteontheInternet.6. RepeatthesestepsforeverydevicethatyouarewirelesslyconnectingtoyourGateway.Coaxial1. Verifyallcoaxdevicesareturnedoff.2. DisconnectanyadaptercurrentlyconnectedtothecoaxialwalljackintheroomwhereyourGatewayislocated.3. ConnectoneendofthecoaxialcabletothecoaxialwalljackandtheotherendtotheCoaxportonyournetworkdevice.4. Powerupthenetworkdevice.MainScreenWhenyoulogintoyourGateway,thepagedisplaysshowingtheMainnavigationmenuatthetopofthepageandyourGateway’sStatus,includingQuickLinks,MyNetwork,andVerizonZonedisplayinthebodyofthepage.

Page16MenuTheMainmenucontainslinkstothefollowingconfigurationoptionsandchapters:• WirelessSettings–Chapter3• MyNetwork–Chapter5• FirewallSettings–Chapter6• ParentalControls–Chapter7• Advanced–Chapter8• SystemMonitoring–Chapter9

Page17StatusThissectiondisplaysthestatusofyourGateway’slocalnetwork(LAN)andInternetconnection(WAN).BroadbandConnectionBroadbandConnectiondisplaysthestateofthebroadbandconnection:• Broadbandinterface:EthernetorCoax• Connectedstatus:ConnectedorNoConnection• Connectiontype:DHCPorStatic• WANIPaddress:AddressofthebroadbandconnectionQuickLinksQuickLinkscontainlinkstofrequentlyaccesseddocumentation,suchasUserGuide,QuickSetupWizard,andVerizonHelp,andlinkstosettings,suchasChangeWirelessSettings,ChangeAdminPassword,andPortForwarding,aswellasLogouttologoutofyourGateway’sGUI.MyNetworkMyNetworkdisplaystheconnectiontype,IPaddress,andstatusofalldevicesthathaveaccessedorarecurrentlyconnectedtothenetwork.Theiconassociatedwiththedevicedisplaystosignifythedeviceisactiveorshadedgraytoindicatethedevicehasnotbeenactiveforseveralminutes.Youcanviewtheindividualsettingsofeachdevicebyclickingitsicon.VerizonZoneTheVerizonZonecontainslinkstovariousVerizonwebsitesandotherinformationallinks.

Page18Chapter3 WirelessSettingsWirelessnetworkingenablesyoutofreeyourselffromwiresandplugs,makingyourdevicesmoreaccessibleandeasiertouse.Youcancreateawirelessnetwork,includingaccessingandconfiguringwirelesssecurityoptions.OverviewYourGatewayprovidesyouwithwirelessconnectivityusingthe802.11b,g,n,oracstandards.Thesearethemostcommonwirelessstandards.802.11bhasamaximumdatarateof11Mbps,802.11ghasamaximumdatarateof54Mbps,802.11nhasamaximumdatarateof450Mbps,and802.11achasamaximumdatarateof1300Mbps.802.11bandgstandardsoperateinthe2.4GHzrange.802.11noperatesinboththe2.4GHzand5GHzranges.802.11acoperatesinthe5GHzrange.Note:802.11bisalegacymodeandisnotrecommended.Evenone802.11bdeviceconnectedtothenetworkwillslowyourentirewirelessnetwork.Thewirelessserviceandwirelesssecurityareactivatedbydefault.ThelevelofsecurityispresettoWPA2encryptionusingauniquedefaultWPA2key(alsoreferredtoasapassphraseorpassword)pre‐configuredatthefactory.ThisinformationisdisplayedonastickerlocatedonthesideofyourGateway.YourGatewayintegratesmultiplelayersofsecurity.TheseincludeWiredEquivalentPrivacy(WEP),Wi‐FiProtectedAccess(WPAandWPA2),andfirewall.

Page19WirelessStatusUsetheWirelessStatusfeaturetoviewthestatusofyourGateway’swirelessnetwork.¾ Toviewthestatus:1. AccesstheMainpage.YoucanquicklyviewyourGateway’swirelessstatusintheMyNetworkcolumn.Thisincludesalldevicesthathaverecentlyaccessedorarecurrentlyconnectedtothenetwork.2. SelecttheWirelessSettingsicon.TheWirelessStatuspagedisplaysadditionalwirelessdetails.

Page203. OntheWirelessStatuspageforeither2.4GHzor5GHz,thefollowinginformationdisplays: RadioEnabled–displayswhetherthewirelessradioisactive. SSID–displaystheSSID(ServiceSetIdentifier)sharedamongalldevicesonawirelessnetwork.TheSSIDisthenetworkname.AlldevicesmustusethesameSSID. Channel–displaysthechannelthewirelessconnectioniscurrentlyusing. SecurityEnabled–displaysthetypeofsecurityactiveonthewirelessconnectionaswellasthesecurityencryptionkey. SSIDBroadcast–displayswhetheryourGatewayisbroadcastingitsSSID.Ifactivated,theSSIDofyourGatewaywirelessnetworkisbroadcastwirelessly.Ifnotactivated,theSSIDishiddenandthewirelessclientsmustbemanuallyconfiguredtousetheSSID. MACAuthentication–displayswhetheryourGatewayisusingMAC(MediaAccessControl)addressauthenticationtoallowwirelessdevicestojointhenetwork. WirelessMode–displaysthetypesofwirelessdevicethatcanjointhenetwork.

Page21 WMM–displayswhetherWMMisenabledonyourGateway. PacketsReceived/Sent–displaysthenumberofpacketsreceivedandsentsincethewirelesscapabilitywasactivated.BasicSecuritySettingsYoucanconfigurethebasicsecuritysettingsforyourGateway’swirelessnetwork.Note:YourGateway’srecommendedwirelesssecurityencryptionissettoWPA2.Thisisthefactorydefault.ThissectionexplainshowtoactivateWEP(WiredEquivalentPrivacy)wirelesssecurity.WEPisasignificantlylessrobustsecuritycomparedtoWPAorWPA2andisnotrecommended.TosetupWPA2wirelesssecurity,refertotheWPA2section.¾ ToconfigurebasicsecuritytoWEP:1. OntheWirelessSettingspage,selectBasicSecuritySettings.

Page222. Toactivatethewirelessradio,clicktheOnradiobutton.3. Ifdesired,enteranewnameforthewirelessnetworkintheSSIDfieldorleavethedefaultnamethatdisplaysautomatically.4. Selectthechannelyouwantthewirelessradiotousetocommunicateoracceptthedefaultchannel,thenselecttheKeepmychannelselectionduringpowercyclecheckboxtosaveyourchannelselectionwhenyourGatewayisrebooted.5. ToactiveWEP(WiredEquivalentPrivacy)security,clicktheWEPradiobutton.6. SelectaWEPsecuritylevelas64/40bitor128/104bit.7. Enterthekeycode.IfusingaHEXkey,eachcharactermustbealetterfromAtoForanumberfrom0to9.IfthekeyisASCII,eachcharactercanbeeitheranyASCIIoralphanumericcharacter.Ifusing64/40bit,enter10HEXor5ASCII/alphanumericcharacters.If128/104,enter26HEXor5ASCII/alphanumericcharacters.8. Besuretowritedownthewirelesssettingsforfutureuse.OtherwirelessdevicesthatwillbeconnectedtoyourGatewaymustbeconfiguredtousethesesettingstojoinyourGateway’swirelessnetwork.9. ClickApplytosavechanges.

Page23AdvancedSecuritySettingsYoucanchangeyouradvancedwirelesssecuritysettings,suchasconfiguringwirelessencryptiontopreventunauthorizedaccessordamagetoyournetworkdevices;disableyourSSIDbroadcasttosecureyourwirelesstraffic;stopyourGatewayfrombroadcastingyourSSID;setWirelessMACAuthenticationtolimitaccesstospecificwirelessdevices;andchangethewirelessmodetolimitorallowaccesstoyourwirelessnetworkbasedonthetypeoftechnologyaswellasotheradvancedwirelessoptions.¾ Tomodifythesecuritysettingsforeither2.4GHzor5GHz:1. IntheWirelessSettingspage,selectAdvancedSecuritySettings.

Page24Level1:SecuringyourNetworkIntheLevel1section,selectthetypeofwirelesssecurity.Dependingonyourselection,oneofthefollowingpagesdisplays.WEPIfWEPwasselected,theWEPSettingspagedisplays.¾ TosettheWEPsecurity:1. IntheNetworkAuthenticationfield,selecttheauthenticationlevelasOpenSystemAuthentication,SharedKeyAuthenticationorBoth.2. IntheWEPKeyssection,activatetheencryptionkeybeenteringthekeynameintheEncryptionKeycolumn.IfHEX,thekeymustbehexadecimaldigits.IfASCII,anycharacterscanbeused.3. Specifythelengthofkey1byselecting64/40bitor128/104bitintheKeyLengthfieldandHEXorASCIIintheEntryMethodfield.4. ClickApplytosavechanges.

Page25WPAIfWPA(Wi‐FiProtectedAccess)wasselected,theWPAKeypagedisplays.YoucanreviewtheUserGuidanceonPasswordSelectionsection.¾ TosettheWPAsecurity:1. EnterthePre‐SharedKeyasawirelesspasswordorWPAkey.2. Toactivatethegroupkeyupdateinterval,selecttheGroupKeyUpdateIntervalcheckboxandsettheintervaltimeinseconds.3. ClickApplytosavethechanges.WPA2IfWPA2(Wi‐FiProtectedAccessII)wasselected,theWPA2pagedisplays.WPA2isthedefaultwirelesssecurityprotocol.YoucanreviewtheUserGuidanceonPasswordSelectionsection.¾ TosettheWPA2security:1. EnterthePre‐SharedKey.

Page262. SelecttheencryptionalgorithmasTKIPandAESorAES.3. Toactivatethegroupkeyupdateinterval,selecttheGroupKeyUpdateIntervalcheckboxandsettheintervaltimeinseconds.4. ClickApplytosavethechanges.Level2:SSIDBroadcastYoucanconfigureyourGateway’sSSIDbroadcastcapabilitiestoallowordisallowwirelessdevicesfromautomaticallyusingabroadcastSSIDnametodetectyourGatewaywirelessnetwork.¾ ToenableordisableSSIDbroadcast:1. IntheAdvancedSettingspage,locatetheLevel2section.2. Clickthe2.4GHzSSIDBroadcastor5GHzSSIDBroadcastlinkforthewirelessnetworkyouwishtomodify.Thefollowingexampleusesthe2.4GHznetwork.Thedisplayconfigurationlooksbasicallythesameforthe5GHznetwork.

Page273. ToenableSSIDbroadcasting,clicktheEnableradiobutton.SSIDbroadcastisenabledbydefault.TheSSIDofthewirelessnetworkwillbebroadcasttoallwirelessdevices.4. TodisableSSIDbroadcasting,clicktheDisableradiobutton.ThepublicSSIDbroadcastwillbehiddenfromallwirelessdevices.Youwillneedtomanuallyconfigureadditionalwirelessdevicestojointhewirelessnetwork.5. ClickApplytosavethechanges.Level3:LimitAccessYoucanconfigureyourGatewaytolimitaccesstoyourwirelessnetworkallowingaccessonlytothosedeviceswithspecificMACaddressesorbasedonthetypeofwirelesstechnologyused.¾ Tolimitaccess:1. IntheAdvancedSettingspage,locatetheLevel3section.

Page282. ToallowonlydeviceswithspecificMACaddresses,clicktheWirelessMACAuthenticationlink.TheWirelessMACAuthenticationpagedisplays.Foradditionaldetails,refertotheWirelessMACAuthenticationsection.3. Tolimitaccessbasedonthetypeoftechnology,clickthe802.11b/g/n/acModelink.The802.11b/g/n/acModepagedisplays.Foradditionaldetails,refertothe802.11b/g/n/acModesection.4. Toaccessotheradvancedwirelessoptions,clicktheOtherAdvancedWirelessOptionslink.TheOtherAdvancedWirelessOptionspagedisplays.Foradditionaldetails,refertotheOtherAdvancedWirelessOptionssection.

Page29WirelessMACAuthenticationYoucanallowordenyaccesstoyourwirelessnetworkbyspecifyingdeviceswithspecificMACaddresses.

Page30¾ TosetWirelessMACAuthentication:1. OntheAdvancedSettingspage,locatetheLevel3sectionandclicktheWirelessMACAuthenticationlink.TheWirelessMACAuthenticationpagedisplays.2. Toenableaccesscontrol,selecttheEnableAccessListcheckbox.3. Selecteither: Acceptalldeviceslistedbelow–allowsonlythelisteddevicestoaccessthewirelessnetwork.WARNING:Thiswillblockwirelessnetworkaccessforalldevicesnotinthelist.Onlydevicesinthelistwillbeabletoconnecttothewirelessnetwork. Denyalldeviceslistedbelow–deniesaccesstothelisteddevices.Allotherwirelessdeviceswillbeabletoaccessthewirelessnetworkiftheyusethecorrectwirelesspassword.4. EntertheMACaddressofadevice,thenclickAdd.5. Repeatstep2toaddadditionaldevices,asneeded.6. Toremoveaspecificdevice’sMACaddress,clicktheRemovebuttonnexttothespecificMACaddress.7. Whenallchangesarecomplete,clickApplytosavechanges.802.11ModeFromthe802.11Modepage,youcanlimitthewirelessaccesstoyournetworkbyselectingthe2.4GHzand5GHzwirelesscommunicationstandard(mode)bestsuitedorcompatiblewiththedevicesyouallowaccesstoyourwirelessnetwork.

Page31¾ Toselectthe802.11Mode:1. OntheAdvancedSettingspage,locatetheLevel3sectionandclickthe802.11Modelink.The802.11Modepagedisplays.2. Selectthe2.4GHzWirelessModeasfollows: Compatibility–Thisisthedefaultmodesetting,providingagoodbalanceofperformanceandcompatibilitywithexistingwirelessdevices.802.11b,g,andndevicescanconnect. Legacy–Forolderwirelessdevices.Only802.11bandgdevicescanconnect.802.11b(legacymode)willcauseyourwirelessnetworktoslowandisnotrecommended. Performance–Fornewerwireless802.11ndevicesonly.Nootherdevicescanbeused.3. Selectthe5GHzWirelessModeasfollows: NandACMode–Thisisthedefaultsetting.Both802.11nand802.11acareavailableonthe5GHzfrequencies. NOnlyMode–The5GHzfrequenciesareavailableto802.11ndevices.802.11acisnotenabled. ACOnlyMode–Thisprovidesmaximumperformance.802.11acdeviceswillhaveexclusiveuseofthe5GHzfrequenciesand802.11ndeviceswillnotbeabletoconnectat5GHz.4. ClickApplytosavethechanges.OtherAdvancedWirelessOptionsYoucanviewadditionalwirelessoptions.¾ Toviewtheoptions:1. IntheAdvancedSettingspage,locatetheLevel3sectionandclickOtherAdvancedWirelessOptionslink.Awarningmessagedisplays.2. ClickOK.TheOtherAdvancedWirelessOptionspagedisplays.

Page32

Page333. Viewthefollowingoptions:Caution!Thesesettingsshouldonlybeconfiguredbyexperiencednetworktechnicians.ChangingthesettingscouldadverselyaffecttheoperationofyourGatewayandyourlocalnetwork. TransmissionRate–displaysstatusasAuto TransmitPower–adjuststhepowerofthewirelesssignal CTS(CleartoSend)ProtectionMode–allowsmixed802.11b/g/n/acnetworkstooperateatmaximumefficiency CTSProtectionType–displayscts,whichisonlyformixed802.11b/g/n/acnetworksorrts‐cts,whichisfor802.11a/b/gnetworks FrameBurst–MaxNumber–allowspacketbursting,whichincreasesoverallnetworkspeed FrameBurst–BurstTime–indicatesthebursttimeoftheframebursts BeaconInterval–displaysthetimeperiodofthebeaconinterval DTIM(DeliveryTrafficIndicationMessage)Interval–providesacountdownmechanism,informingwirelessnetworkclientsofthenextwindowforlisteningtobroadcastandmulticastmessages FragmentationThreshold–increasesthereliabilityofframetransmissionsonthewirelessnetwork RTSThreshold–controlsthesizeofthedatapacketthatthelowlevelRFprotocolissuestoanRTSpacket MSDUAggregation–enablesordisablesMSDUaggregation MPDUAggregation–enablesordisablesMPDUaggregation4. ToaccesstheWMMsettings,clicktheWMMSettingslink.5. ClickApplytosavechanges.

Page34WMMSettingsYoucanprioritizethetypesofdatatransmittedoverthewirelessnetworkusingtheadvancedWMMsettings.WirelessQoS(WMM)canimprovethequalityofservice(QoS)forvoice,video,andaudiostreamingoverWi‐Fibyprioritizingthesedatastreams.WMMPowerSavecanimprovebatterylifeonmobileWi‐Fidevicessuchassmartphonesandtabletsbyfine‐tuningpowerconsumption.WMM(Wi‐FiMultimedia)QoSandPowerSaverequireawirelessclientdevicewhichalsosupportsWMM.¾ Tosettheoptions:1. IntheAdvancedWirelessOptionspage,clickWMMSettingslink.Awarningmessagedisplays.2. ClickYes.TheWMMSettingspagedisplays.3. ToenableWirelessQoS(WMM),selecttheEnabledcheckbox.4. ToenableWMMPowerSave,enableWirelessQoS(WMM)first,thenenableWMMPowerSavebyselectingtheEnabledcheckbox.5. ClickApplytosavechanges.

Page35Chapter4 ConfiguringMyNetworkSettingsYoucanconfigurethebasicnetworksettingsforyourGateway’snetwork.Caution!Thesettingsdescribedinthischaptershouldonlybeconfiguredbyexperiencednetworktechnicians.ChangescouldadverselyaffecttheoperationofyourGatewayandyourlocalnetwork.AccessingMyNetworkSettingsMyNetworkallowsyoutoviewandmanageyournetworkconnectionsanddevices.YoucanblockwebsitesandInternetservices,setportforwarding,viewdevicedetails,andrenamedevices.¾ Toviewyournetworkconnections:1. OntheMainpage,selecttheMyNetworkicon.TheMyNetworkpageopenswithourcurrentstatusdisplayed.

Page36UsingMyNetworkSettingsYoucanaccessandconfigurecommonnetworkparameters:• WebsiteBlockingToblockspecificwebsites,clickWebsiteBlocking.TheParentalControlpagedisplays.Foradditionalinformationaboutblockingwebsites,refertoChapter7UsingParentalControls.• BlockInternetServicesInternetservicesblockingpreventsadeviceonyournetworkfromaccessingspecificservices,suchasreceivingemailordownloadingfilesfromFTPsites.BlockInternetservicesbylocatingthedevice,thenclickingBlockInternetServices.TheAccessControlpagedisplays.ForadditionalinformationonblockingInternetservices,refertotheAccessControlsectioninChapter6ConfiguringSystemSettings.• PortForwardingPortForwardingallowsyournetworktobeexposedtotheInternetinspecificlimitedandcontrolledways.Forexample,youcouldallowspecificapplications,suchasgaming,voice,andchat,toaccessserversinthelocalnetwork.ToaccessthePortForwardingpage,clickPortForwarding.Foradditionalinformation,refertothePortForwardingsectioninChapter6ConfiguringSystemSettings.• ViewDeviceDetailsClickViewDeviceDetailstodisplaytheDeviceInformationpageandviewtheselecteddevice’sinformation,suchasIPAddress,MACaddress,NetworkConnection,LeaseType,PortForwardingServices,andWindowsSharedFolderaswellasthePingTestoption.Youcanalsoclickthedevice’siconintheMainpagetodisplaytheDeviceInformationpage.• RenamethisDeviceTochangethenameofaspecificdevice,clickRenamethisDevice.TheRenameDevicepagedisplays.Ifdesired,enterthenewdevicenameand/orselectadifferenticon.ClickApplytosavechanges.TheMyNetworkpagewillopenwiththenewnameandicondisplayed.

Page37Chapter5 UsingNetworkConnectionsYourGatewaysupportsvariouslocalareanetwork(LAN)andwideareanetwork(WAN),orInternetconnectionsusingEthernetorcoaxialcables.YoucanconfigureaspectsofthenetworkandInternetconnectionsaswellascreatenewconnections.Caution!Thesettingsdescribedinthischaptershouldonlybeconfiguredbyexperiencednetworktechnicians.ChangescouldadverselyaffecttheoperationofyourGatewayandyourlocalnetwork.AccessingNetworkConnectionsYoucanaccessyournetworkconnectionsandviewtheconnectionsbyconnectiontype.¾ Toaccessthenetworkconnections:1. SelectMyNetwork,thenselectNetworkConnections.

Page382. Todisplayallconnectionentries,clicktheAdvancedbutton.3. Toselectaspecificnetworkconnection,clickthehyperlinkedname.Thefollowingsectionsdetailthetypesofnetworkconnectionsthatyoucanview.Network(Home/Office)ConnectionYoucanviewthepropertiesofyourlocalnetwork.Thisconnectionisusedtocombineseveralnetworkdevicesunderonevirtualnetwork.Forexample,youcancreateahome/officenetworkconnectionforEthernetandothernetworkdevices.Note:Whenanetworkconnectionisdisabled,theformerlyunderlyingdevicesconnectedtoitwillnotbeabletoobtainanewDHCPaddressfromthatGatewaynetworkinterface.¾ Toviewtheconnection:1. OntheNetworkConnectionspage,clicktheNetwork(Home/Office)connectionlink.TheNetwork(Home/Office)Propertiespagedisplays.

Page392. Todisableanactivenetworkconnection,clickDisable.3. Torenameanetworkconnection,enterthenewnetworknameintheNamefield.4. ClickApplytosavethechanges.ConfiguringtheHome/OfficeNetwork¾ Toconfigureanetworkconnection:1. IntheNetwork(Home/Office)Propertiespage,clickSettings.Theconfigurationpagedisplays.

Page402. Configurethefollowingsections,asneeded.GeneralIntheGeneralsection,verifythefollowinginformation: Status–displaystheconnectionstatusofthenetwork Network–displaysthetypeofnetworkconnection ConnectionType–displaysthetypeofconnection PhysicalAddress–displaysthephysicaladdressofthenetworkcardusedforthenetwork MTU–specifiestheMaximumTransmissionUnit(MTU)specifiesthelargestpacketsizepermittedforInternettransmissions:⎯ Automatic–setstheMTUat1500⎯ AutomaticbyDHCP–setstheMTUaccordingtotheDHCPconnection⎯ Manual–allowsyoutomanuallysettheMTU

Page41InternetProtocolIntheInternetProtocolsection,specifyoneofthefollowing: ObtainanIPAddressAutomatically–thenetworkconnectionisrequiredbyVerizontoobtainanIPaddressautomatically(default).TheDHCPserverassigningtheIPaddressalsoassignsasubnetmaskaddress.ThesubnetmaskaddresscanbeoverriddenbyenteringadifferentsubnetmaskaddressprovidedbyVerizonorexperiencednetworktechnician. UsetheFollowingIPAddress–thenetworkconnectionusesapermanentorstaticIPaddressandsubnetmaskaddress,providedbyVerizonorexperiencednetworktechnician. UsetheFollowingIPAddress‐thenetworkconnectionusesapermanentorstaticIPaddress,thentheIPaddressandsubnetmaskaddress.BridgeIntheBridgesectionoftheConfigureNetwork(Home/Office),youcanconfigurethevariousLANinterfaces.Bydefault,theEthernet,Coax,andWirelessAccessPointconnectionsareactivated.Caution!DonotchangethesesettingsunlessspecificallyinstructedtobyVerizon.ChangescouldadverselyaffecttheoperationofyourGatewayandyourlocalnetwork.

Page42Verifythefollowinginformation: Status–displaystheconnectionstatusofaspecificdevice. STP–enablesSpanningTreeProtocolonthedevice.Thisprotocolprovidesapathredundancywhilepreventingundesirablecommunicationloopsinthenetwork. Action–containsaniconthat,whenclicked,generatesthenextlower‐levelconfigurationpageforthespecificnetworkconnectionornetworkdevice.Forexample,whenyouclicktheActionicon,youcanconfiguretheDNSserverinthelower‐levelnetworkconnectionpropertiessettingsfortheBroadbandConnection(Ethernet/Coax)network.

Page43Inaddition,theDHCPandRoutingactionslistedbelowareexamplesoftheactionsthatcanbeconfiguredfortheBroadbandConnection(Ethernet/Coax)andNetwork(Home/Office)networks.DNSServerTheDNS(DomainNameSystem)isthenamingsystemmethodbywhichwebsitesordomainnamesaretranslatedintoIPaddresses.ToconfigureyourGateway’sBroadbandConnection(Ethernet/Coax)networktouseaspecificDNSserver,refertotheDNSServersectionofthePropertiespage.TomanuallyconfigureaDNSserverusingtheDNSaddressesprovidedbyVerizon:1. SpecifythefollowingDNSServeraddresses:thePrimaryandSecondaryDNSserveraddresses.2. ClickApplytosavethechanges.DHCPServerTheIPAddressDistributionsectionofthePropertiessettingsisusedtoconfigureyourGateway’sDynamicHostConfigurationProtocol(DHCP)serverparameters.Onceenabledandconfigure,theDHCPserverautomaticallyassignsIPaddressestoanynetworkdeviceswhicharesettoobtaintheirIPaddressdynamically.IfDHCPServerisenabledonyourGateway,configurethenetworkdevicesasDHCPClients.Thereare2basicoptionsinthissection:DisabledandDHCPServer.TosetuptheGateway’snetworkbridgetofunctionasaDHCPserver:1. IntheIPAddressDistributionsection,selecttheDHCPserver.Onceenabled,theDHCPserverprovidesautomaticIPassignments(alsoreferredtoasIPleases)basedonthepresetIPrangedefinedbelow.a. StartIPAddress–EnterthefirstIPaddressintheIPrangethattheGatewaywillautomaticallybeginassigningIPaddressesfrom.SinceyourGateway’sIPaddressis192.168.1.1,thedefaultStartIPAddressis192.168.1.2.b. EndIPAddress–EnterthelastIPaddressintheIPrangethattheGatewaywillautomaticallystoptheIPaddressallocationat.ThemaximumendIPaddressrangethatcanbeenteredis192.168.1.254.2. IfWindowsInternetNamingService(WINS)isbeingused,entertheWINSserveraddress.3. IntheLeaseTimeinMinutesfield,entertheamountoftimeanetworkdeviceisallowedtoconnecttotheGatewaywithitscurrentlyissueddynamicIPaddress.4. TohavetheGatewayautomaticallyassignahostnametonetworkdevices,selecttheProvideHostNameifNotSpecifiedbyClientcheckbox.5. ClickApplytosavechanges.

Page44RoutingYoucanconfigureyourGatewaytousestaticordynamicrouting.• Staticrouting–specifiesafixedroutingpathtoneighboringdestinationsbasedonpredeterminedmetrics.• Dynamicrouting–automaticallyadjustshowpacketstravelonthenetwork.Thepathdeterminationisbasedonnetwork/devicereachabilityandstatusofnetworkbeingtraveled.Toconfigurerouting:1. IntheDeviceMetricfield,enteradevicemetric.ThedevicemetricisavalueusedbyyourGatewaytodeterminewhetheronerouteissuperiortoanother,basedonparameters,suchasbandwidthanddelaytime.2. IntheRoutingTablesection,clickAddNewRoutetodisplayandmodifythenewrouteconfigurationpage.CompleteNetworkConnectionConfigurationUpdates• Tosaveyourchanges,clickApply.

Page45Ethernet/CoaxConnectionAnEthernetconnectionconnectscomputerstoyourGatewayusingEthernetcables.Theconnectionsareeitherdirectorusenetworkhubsandswitches.ACoaxconnectionconnectsdevices,suchasset‐topboxes,toyourGatewayusingacoaxialcable.Note:Ifdisablingtheconnection,youmustrebootyourGatewayforthechangetotakeeffect.¾ Toviewtheconnection:1. IntheNetworkConnectionspage,clicktheBroadbandConnection(Ethernet/Coax)link.

Page462. Torenamethenetworkconnection,enterthenewnameintheNamefield.3. ClickApplytosavechanges.ConfiguringtheEthernet/CoaxConnection¾ Toconfiguretheconnection:1. IntheBroadbandConnection(Ethernet/Coax)Propertiespage,clickSettings.Theconfigurationpagedisplays.

Page472. Configurethefollowingsettings,asneeded.GeneralVerifythefollowinginformation: Status–displaystheconnectionstatusofthenetwork Network–displaysthetypeofnetworkconnection ConnectionType–displaysthetypeofconnection PhysicalAddress–displaysthephysicaladdressofthenetworkcardusedforthenetwork MTU–specifiesthelargestpacketsizepermittedforInternettransmissions:⎯ Automatic–settheMTU(MaximumTransmissionUnit)at1500⎯ AutomaticbyDHCP–setstheMTUaccordingtotheDHCPconnection⎯ Manual–allowsyoutomanuallysettheMTUCoaxLink1. TosettheChannel,selectthecoaxlinkchannelas1to3.

Page482. SelecttheOnorOffradiobuttonintheAutoDetectionfield.3. Tosetprivacy,selecttheEnabledcheckbox.Thiscausesalldevicesconnectedtothecoaxialcabletousethesamepassword.Thisisrecommended.4. Tosetthepassword,entertheCoaxLinkpasswordinthePasswordfield.5. TosettheCMratio,selecttheCMratioindropdown.6. ToenableordisabletheCoaxlink,clickDisableorEnable.7. Toviewthedevicesconnectedusingthecoaxialcable,clicktheGotoWANCoaxStatslink.HWSwitchPorts¾ TogeneratethePortSettingspageandsettheHWSwitchPorts:1. IntheHWSwitchPortssection,verifytheconnectionstatusofthe4Ethernetportsand1coaxport.2. Toeditnetworktrafficpolicies,clicktheActionicon.CompleteallEthernet/CoaxConnectionConfigurationUpdates¾ Tosaveyourchanges:1. ClickApply.WirelessAccessPointConnectionAWirelessAccessPointnetworkconnectionallowswirelessdevicestoconnecttothelocalareanetwork(LAN)usingthe2.4GHzor5GHzWi‐Finetwork.Note:Oncedisabled,allwirelessdevicesconnectedtothatwirelessnetworkwillbedisconnectedfromtheLANnetworkandInternet.¾ Toviewtheconnection:1. IntheNetworkConnectionspage,clickAdvanced.

Page492. Click5GHzWirelessAccessPoint1or2.4GHzWirelessAccessPoint2.

Page503. Todisabletheconnection,clickDisable.4. Torenametheconnection,enteranameintheNamefield.5. ClickApplytosavethechanges.6. RebootyourGateway.ConfiguringtheWirelessAccessPointProperties¾ Toconfiguretheconnection:1. IntheWirelessAccessPointPropertiespage,clickSettings.Theconfigurationpagedisplays.

Page512. Verifythefollowinginformation: Status–displaystheconnectionstatusofthenetwork Network–displaysthetypeofnetworkconnection ConnectionType–displaysthetypeofconnection PhysicalAddress–displaysthephysicaladdressofthenetworkcardusedforthenetwork MTU–specifiesthelargestpacketsizepermittedforInternettransmissions:⎯ Automatic–settheMTU(MaximumTransmissionUnit)at1500⎯ AutomaticbyDHCP–setstheMTUaccordingtotheDHCPconnection⎯ Manual–allowsyoutomanuallysettheMTU3. ClickApplytosavechanges.BroadbandEthernet/CoaxConnectionABroadbandEthernetconnectionconnectscomputerstoyourGatewayusingEthernetcables.Theconnectionsareeitherdirectorusenetworkhubsandswitches.ACoaxconnectionconnectsdevices,suchasset‐topboxes,toyourGatewayusingacoaxialcable.Note:Ifdisablingtheconnection,youmustrebootyourGatewayforthechangetotakeeffect.¾ Toviewtheconnection:1. IntheNetworkConnectionspage,clicktheBroadbandConnection(Ethernet/Coax)link.

Page522. Torenamethenetworkconnection,enterthenewnameintheNamefield.3. ClickApplytosavechanges.

Page53ConfiguringtheEthernet/CoaxConnection¾ Toconfiguretheconnection:1. IntheBroadbandConnection(Ethernet/Coax)Propertiespage,clickSettings.Theconfigurationpagedisplays.2. Configurethefollowingsettings,asneeded.GeneralVerifythefollowinginformation: Status–displaystheconnectionstatusofthenetwork Network–displaysthetypeofnetworkconnection ConnectionType–displaysthetypeofconnection PhysicalAddress–displaysthephysicaladdressofthenetworkcardusedforthenetwork MTU–specifiesthelargestpacketsizepermittedforInternettransmissions:⎯ Automatic–settheMTU(MaximumTransmissionUnit)at1500⎯ AutomaticbyDHCP–setstheMTUaccordingtotheDHCPconnection⎯ Manual–allowsyoutomanuallysettheMTU

Page54CoaxLink1. TosettheChannel,selectthecoaxlinkchannelas1to3.2. SelecttheOnorOffradiobuttonintheAutoDetectionfield.3. Tosetprivacy,selecttheEnabledcheckbox.Thiscausesalldevicesconnectedtothecoaxialcabletousethesamepassword.Thisisrecommended.4. Tosetthepassword,entertheCoaxLinkpasswordinthePasswordfield.5. TosettheCMratio,selecttheCMratioindropdown.6. ToenableordisabletheCoaxlink,clickDisableorEnable.7. Toviewthedevicesconnectedusingthecoaxialcable,clicktheGotoWANCoaxStatslink.InternetProtocol1. IntheInternetProtocolsection,specifyoneofthefollowing: NoIPAddress–theconnectionhasnoIPaddress.Thisisusefuliftheconnectionoperatesunderabridge. ObtainanIPAddressAutomatically–thenetworkconnectionisrequiredbyVerizontoobtainanIPaddressautomatically.TheserverassigningtheIPaddressalsoassignsasubnetmaskaddress,whichcanbeoverriddenbyenteringanothersubnetmaskaddress.

Page55 UsetheFollowingIPAddress‐thenetworkconnectionusesapermanentorstaticIPaddress,thentheIPaddressandsubnetmaskaddress.2. Tooverridethesubnetmask,selecttheOverrideSubnetMaskcheckbox,thenenterthenewsubnetmask.RoutingMode

Page56CompleteallEthernet/CoaxConnectionConfigurationUpdates¾ Tosaveyourchanges:1. ClickApply.

Page57Chapter6 ConfiguringSecuritySettingsYourGateway’ssecuritysuiteincludescomprehensiveandrobustsecurityservices,suchasstatefulpacketinspection,firewallsecurity,userauthenticationprotocols,andpasswordprotectionmechanisms.ThesefeatureshelpprotectyourcomputersfromsecuritythreatsontheInternet.Thischaptercoversthefollowingsecurityfeatures:• Firewall–selectthesecuritylevelforthefirewall• AccessControl–restrictaccessfromthelocalnetworktotheInternet• PortForwarding–enableaccessfromtheInternettospecificservicesprovidedbycomputersonthelocalnetwork• PortTriggering–defineporttriggeringentriestodynamicallyopenthefirewallforspecificprotocolsorports• RemoteAdministration–enableremoteconfigurationofyourGatewayfromanyInternet‐accessiblecomputer• StaticNAT–allowmultiplestaticNATIPaddressestobedesignatedtodevicesonthenetwork• SecurityLog–viewandconfigurethesecuritylogFirewallThefirewallisthecornerstoneofthesecuritysuiteforyourGateway.Ithasbeenexclusivelytailoredtotheneedsoftheresidentialorofficeuserandispre‐configuredtoprovideoptimumsecurity.Thefirewallprovidesboththesecurityandflexibilityhomeandofficeusersseek.Itprovidesamanaged,professionallevelofnetworksecuritywhileenablingthesafeuseofinteractiveapplications,suchasInternetgamingandvideoconferencing.Additionalfeatures,includingsurfingrestrictionsandaccesscontrol,canalsobeconfiguredlocallythroughtheuserinterfaceorremotelybyaserviceprovider.ThefirewallregulatestheflowofdatabetweenthelocalnetworkandtheInternet.Bothincomingandoutgoingdataareinspected,theneitheracceptedandallowedtopassthroughyourGatewayorrejectedandbarredfrompassingthroughyourGateway,accordingtoaflexibleandconfigurablesetofrules.Theserulesaredesignedtopreventunwantedintrusionsfromtheoutside,whileallowinglocalnetworkusersaccesstoInternetservices.

Page58ThefirewallrulesspecifythetypeofservicesontheInternetthatareaccessiblefromthelocalnetworkandtypesofservicesinthelocalnetworkthatareaccessiblefromtheInternet.Eachrequestforaservicethatthefirewallreceivesischeckedagainstthefirewallrulestodeterminewhethertherequestshouldbeallowedtopassthroughthefirewall.Iftherequestispermittedtopass,allsubsequentdataassociatedwiththisrequestorsessionisalsoallowedtopass,regardlessofitsdirection.Forexample,whenaccessingawebsiteontheInternet,arequestissenttotheInternetforthissite.WhentherequestreachesyourGateway,thefirewallidentifiestherequesttypeandorigin,suchasHTTPandaspecificcomputerinthelocalnetwork.UnlessyourGatewayisconfiguredtoblockrequestsofthistypefromthiscomputer,thefirewallallowsthistypeofrequesttopasstotheInternet.Whenthewebsiteisreturnedfromthewebserver,thefirewallassociatesthewebsitewiththissessionandallowsittopass;regardlessHTTPaccessfromtheInternettothelocalnetworkisblockedorpermitted.Itistheoriginoftherequest,notsubsequentresponsestothisrequest,whichdetermineswhetherasessioncanbeestablished.SettingFirewallConfigurationYoucanselectamaximum,typical,orminimumsecurityleveltoblock,limit,orpermitalltraffic.Thefollowingtableshowsrequestaccessforeachsecuritylevel.SecurityLevelInternetRequestsIncomingTrafficLocalNetworkRequestsOutgoingTrafficMaximumBlockedLimitedTypicalBlockedUnrestrictedMinimumUnrestrictedUnrestrictedTherequestaccessisdefinedas:• Blockedtraffic–noaccessallowed,exceptasconfiguredinPortForwardingandRemoteAccess• Limited–permitsonlycommonlyusedservices,suchasemailandwebbrowsing• Unrestricted–permitsfullaccessofincomingtrafficfromtheInternetandallowsalloutgoingtraffic,exceptasconfiguredinAccessControl

Page59SpecifyingGeneralSettingsforIPv4orIPv6¾ Tosetyourfirewallconfiguration:1. ClicktheFirewallSettingsicon.TheGeneralSettingspagedisplays.2. Selectasecuritylevelbyclickingoneoftheradiobuttons.UsingtheMinimumSecuritysettingmayexposethelocalnetworktosignificantsecurityrisks,andshouldonlybeusedforshortperiodsoftimetoallowtemporarynetworkaccess.3. Toprotectthelocalnetworkfromacommontypeofhackerattackthatusesfragmenteddatapacketstosabotagethenetwork,selecttheBlockIPFragmentscheckbox.VPNoverIPSecandsomeUDP‐basedservicesmakelegitimateuseofIPfragments.IPfragmentsmustbeallowedtopassintothelocalnetworktousetheseservices.4. ClickApplytosavechanges.

Page60AccessControlYoucanblockindividualcomputersonyourlocalnetworkfromaccessingspecificservicesontheInternet.Forexample,youcouldblockonecomputerfromaccessingtheInternet,thenblockasecondcomputerfromtransferringfilesusingFTPaswellasprohibitthecomputerfromreceivingincomingemail.Accesscontrolincorporatesalistofpresetservices,suchasapplicationsandcommonportsettings.AlloworRestrictServices¾ Toalloworrestrictservices:1. FromtheFirewallpage,selectAccessControl.TheAccessControlpageopenswiththeAllowsandBlockedsectionsdisplayed.TheAllowedsectiononlydisplayswhenthefirewallissettomaximumsecurity.2. Toblockaservice,clickAdd.TheAddAccessControlRulepagedisplays.

Page613. Toapplytheruleto: Allnetworkeddevices–selectAny. Specificdevicesonly–selectUserDefined,thenclickAddandcreateanetworkobject.4. IntheProtocolfield,selecttheInternetprotocoltobeallowedorblocked.Iftheserviceisnotincludedinthelist,selectUserDefined.TheEditServicepagedisplays.Definetheservice,thenclickOK.TheserviceisautomaticallyaddedtotheAddAccessControlRulesection.5. SpecifywhentheruleisactiveasAlwaysorUserDefinedandclickAddtocreatetheschedule.6. ClickApplytosavechanges.TheAccessControlpagedisplaysasummaryofthenewaccesscontrolrule.DisableAccessControlYoucandisableanaccesscontrolandenableaccesstotheservicewithoutremovingtheservicefromtheAccessControltable.Thiscanmaketheserviceavailabletemporarilyandallowyoutoeasilyreinstatetherestrictionlater.• Todisableanaccesscontrol,clearthecheckboxnexttotheservicename.• Toreinstatetherestriction,selectthecheckboxnexttotheservicename.• Toremoveanaccessrestriction,selecttheserviceandclickRemove.TheserviceisremovedfromtheAccessControltable.

Page62PortForwardingYoucanactivateportforwardingtoexposethenetworktotheInternetinalimitedandcontrolledmanner.Forexample,enablingapplications,suchasgamingandvoice,toworkfromthelocalnetworkaswellasallowingInternetaccesstoserverswithinthelocalnetwork.¾ Tocreateportforwardingrules:1. FromtheFirewallpage,selectPortForwarding.ThePortForwardingpageopenswiththecurrentrulesdisplayed.2. Tocreateanewrule,selecttheIPaddressintheSelectIPfromMenudropdown.3. SelecttheapplicationintheApplicationtoForwarddropdown.4. ClickAdd.TheruledisplaysintheAppliedRulessection.5. ClickApplytosavechanges.AdvancedPortForwardingRulesYoucanconfigureadvancedportforwardingrules.¾ Toconfiguretherules:1. InthePortForwardingpage,selectAdvanced.

Page632. Ifneeded,toselectaporttoforwardcommunicationto,selectanoptionintheForwardtoPortlistbox.3. Ifasingleportorrangeofportsisselected,atextboxdisplays.Entertheportnumbers.4. Toscheduletherule,selecteitherAlwaysorUserDefinedintheSchedulelistbox.5. ClickAdd.TheruledisplaysintheAppliedRulessection.6. ClickApplytosavechanges.

Page64PortTriggeringPorttriggeringcanbedescribedasdynamicportforwarding.Bysettingporttriggeringrules,inboundtrafficarrivesataspecificnetworkhostusingportsthataredifferentthanthoseusedforoutboundtraffic.Theoutboundtraffictriggerstheportswheretheinboundtrafficisdirected.Forexample,agamingserverisaccessedusingUDPprotocolonport2222.ThegamingserverthenrespondsbyconnectingtheuserusingUDPonport3333,whenagamingsessionisinitiated.Inthiscase,porttriggeringmustbeusedsinceitconflictswiththefollowingdefaultfirewallsettings:• Firewallblocksinboundtrafficbydefault.• ServerrepliestoyourGatewayIP,andtheconnectionisnotsentbacktothehostsinceitisnotpartofasession.Toresolvetheconflict,aporttriggeringentrymustbedefined,whichallowsinboundtrafficonUDPport3333onlyafteranetworkhostgeneratedtraffictoUDPport2222.ThisresultsinyourGatewayacceptingtheinboundtrafficfromthegamingserverandsendingitbacktothenetworkhostwhichoriginatedtheoutgoingtraffictoUDPport2222.¾ Toconfigureporttriggering:1. SelectPortTriggering.

Page652. Toaddaserviceasanactiveprotocol,clickAdd.TheEditPortTriggeringRulepagedisplays.3. Entertheservicenamethenconfigureitsinboundandoutboundtriggerports.ClickApplytosaveUserDefinedchanges.ThePortTriggeringpagedisplays.4. ClickApplyagaintosaveallchanges.RemoteAdministrationCaution!EnablingRemoteAdministrationplacesyourGatewaynetworkatriskfromoutsideattacks.YoucanaccessandcontrolyourGatewaynotonlyfromwithinthelocalnetwork,butalsofromtheInternetusingRemoteAdministration.Youcanallowincomingaccesstothefollowing:• SSHAccess–usedtocreateacommand‐linesessionandgainaccesstoallsystemsettingsandparametersusingatext‐basedterminal.• WebManagement–usedtoobtainaccesstoyourGateway’sGUIandgainaccesstoallsettingsandparametersthroughawebbrowser.BothsecureHTTPSandnon‐secureHTTPaccessisavailable.• DiagnosticTools–usedfortroubleshootingandremotesystemmanagementbyauserorVerizon.

Page66SSHandWebManagementremoteadministrationaccessmaybeusedtomodifyordisablefirewallsettings.LocalIPaddressesandothersettingscanalsobechanged,makingitdifficultorimpossibletoaccessyourGatewayfromthelocalnetwork.RemoteadministrationaccesstoSSHorWebManagementservicesshouldbeactivatedonlywhenabsolutelynecessary.Note:EncryptedremoteadministrationisperformedusingasecureSSLconnectionandrequiresaSSLcertificate.WhenaccessingyourGatewayforthefirsttimeusingencryptedremoteadministration,awarningpageopenswithacertificateauthenticationmessagedisplayed.ThisisduetoyourGatewaySSLcertificatebeingself‐generated.Whenthismessagedisplayunderthatcircumstance,ignorethemessageandcontinue.Eventhoughthismessagedisplays,theself‐generatedcertificateissafeandprovidesasecureSSLconnection.¾ Toenableremoteadministration:1. SelectRemoteAdministration.

Page672. Toenableaccess,selectthecheckbox.3. ClickApplytosavechanges.4. Toremoveaccess,clearthecheckbox.5. ClickApplyagaintosavechanges.StaticNATStaticNATallowsdeviceslocatedbehindafirewallthatisconfiguredwithprivateIPaddressestoappeartohavepublicIPaddressestotheInternet.Thisallowsaninternalhost,suchasawebserver,tohaveanunregistered(private)IPaddressandstillbeaccessibleovertheInternet.¾ ToconfigurestaticNAT:1. SelectStaticNAT.2. TocreateastaticNAT,clickAdd.TheAddNAT/NAPTRulepagedisplays.

Page683. SelectasourceaddressintheSpecifyAddressfieldorenteranIPaddressinthetextbox.4. EnterthepublicIPaddress.5. Ifusingportforwarding,selecttheEnablePortForwardingforStaticNATcheckbox.6. ClickApplytosavechanges.7. RepeatthesestepstoaddadditionalstaticIPaddresses.SecurityLogYoucanvieweventsthatyourfirewallhasblockedbyaccessingthesecuritylog.YourGatewayreportsevents,suchasattemptstoestablishinboundandoutboundconnections,attemptstoauthenticateatanadministrativeinterface,suchasyourGatewayGUI,firewallconfiguration,andsystemstart‐up.Thesecuritylogreportsthefollowinginformation:• Time–basedonthedateandtimeinyourGateway• Event–consistsoffirewallinformation,firewallsetup,andsystemlog• EventType–describestheeventthatoccurred,suchasafragmentedpacketorparentalcontrols.• Details–provideareasontheeventoccurred,suchasapackethasbeenblockedbecauseofparentalcontrol.Youcanmodifythetypeofeventsthatdisplayinthesecuritylog.Thisdoesnotmodifytheeventitself.Itsimplychangestheinformationthatdisplaysinthelog.

Page69EventTypesThesecuritylogsrecordsthefollowingeventtypes:• Accesscontrol–apackethasbeenaccepted/blockedduetoanaccesscontrolrule.• Advancefilterrule–apackethasbeenaccepted/blockedduetoanadvancedfilterrule.• ARP–anARPpackethasbeenaccepted.• AUTH:113request‐anoutboundpacketforAUTHprotocolhasbeenaccepted(formaximumsecuritylevel).• Broadcast/Multicastprotection–apacketwithabroadcast/multicastsourceIPhasbeenblocked.• Defaultpolicy–apackethasbeenaccepted/blockedaccordingtothedefaultpolicy.• Defragmentationfailed–thefragmenthasbeenstoredinmemoryandblockeduntilallfragmentshavearrivedanddefragmentationcanbeperformed.• DHCPrequest–yourGatewaysentaDHCPrequest(dependsonthedistribution).• DHCPresponse‐yourGatewaysentaDHCPresponse(dependsonthedistribution).• Echo/Chargen/Quote/Snorkprotection–apackethasbeenblockedduetoEcho/Chargen/Quote/Snorkprotection.• Firewallinternal–fromthefirewallinternalmechanism,eventtypeisrecordedandanaccompanyingexplanationwillbeadded.• Firewallruleswerechanged–therulesethasbeenmodified.• Firewallstatuschanged–thefirewallstatuschangedfromuptodownorviceversa,asspecifiedintheeventtypedescription.• FirstpacketinconnectionisnotaSYNpacket–apackethasbeenblockedduetoaTCPconnectionthatstartedwithoutaSYNpacket.• Fragmentedpacket–afragmenthasbeenrejected.• Fragmentedpacket,badalign–apackethasbeenblockedbecause,afterdefragmentation,thepacketwasbadlyaligned.• Fragmentedpacket,headertoobig–apackethasbeenblockedbecause,afterdefragmentation,theheaderwastoobig.• Fragmentedpacket,headertoosmall–apackethasbeenblockedbecause,afterdefragmentation,theheaderwastoosmall.• Fragmentedpacket,nomemory–apackethasbeenblockedbecausethereisnomemoryforfragments.• Fragmentedpacket,overlapped–apackethasbeenblockedbecause,afterdefragmentation,therewereoverlappingfragments.

Page70• Fragmentedpacket,packetexceeds–apackethasbeenblockedbecause,afterdefragmentation,thepacketexceeded.• Fragmentedpacket,packettoobig–apackethasbeenblockedbecause,afterdefragmentation,thepacketwastoobig.• FTPportrequestto3rdpartyisforbidden–possiblebounceattack–apackethasbeenblocked.• ICMPfloodprotection–abroadcastICMP(InternetControlMessageProtocol)flood.• ICMPprotection–abroadcastICMPmessagehasbeenblocked.• ICMPredirectprotection–anICMPredirectedmessagehasbeenblocked.• ICMPreplay–anICMPreplaymessagehasbeenblocked.• Illegalpacketoptions–theoptionsfieldinthepacket’sheaderiseitherillegalorforbidden.• IPVersion6–anIPv6packethasbeenaccepted.• Malformedpacket:Failedparsing–apackedhasbeenblockedbecauseitismalformed.• Maximumsecurityenabledservice–apackethasbeenacceptedbecauseitbelongstoapermittedserviceinthemaximumsecuritylevel.• MulticastIGMPconnection–amulticastpackethasbeenaccepted.• NATError:Connectionpoolisfull‐Noconnectioncreated–aconnectionhasnotbeencreatedbecausetheconnectionpoolisfull.• NATError:Conflictmappingalreadyexists–aconflictoccurredbecausetheNATmappingalreadyexists,soNATfailed.• NATError:NofreeNATIP–nofreeNATIP,soNAThasfailed.• NAToutfailed–NATfailedforthispacket.• OutboundAuth1X–anoutboundAuth1Xpackethasbeenaccepted.• Packetinvalidinconnection–aninvalidconnectionpackethasbeenblocked.• Parentalcontrol–apackagehasbeenblockbecauseofparentalcontrol.• Passiveattackonftp‐server:ClientattemptedtoopenServerports–apackethasbeenblocked.• Service–apackethasbeenacceptedbecauseofacertainservice,asspecifiedintheeventtype.• Spoofingprotection–apacketfromtheInternetwithasourceIPbelongtothelocalnetworkhasbeenblocked.• STPpacket–STP(SpanningTreeProtocol)packethasbeenaccepted/rejected.• SynCookiesprotection–aSynCookiespackethasbeenblocked.

Page71• Trusteddevice–apacketfromatrusteddevicehasbeenaccepted.• UDPfloodprotection–apackedhasbeenblocked,stoppingaUDPflood.• Userauthentication–amessagearrivedduringlogintime,includingbothsuccessfulandfailedauthentication.• Wildcardconnectionhooked–debugmessageregardingconnection.• Wildcardconnectionopened‐debugmessageregardingconnection.• WinNukeprotection–aWinNukeattackhasbeenblocked.¾ Toviewthesecuritylog:1. SelectSecurityLog.

Page722. Tomodifythetypesofeventsthatdisplayinthelog,clickSettings.

Page733. IntheAcceptedEventssection,selectthetypeofactivitiesthatgeneratesalogmessage: AcceptedIncomingConnections–generatesalogmessageforeachsuccessfulattempttoestablishaninboundconnectiontothelocalnetwork. AcceptedOutgoingConnections‐generatesalogmessageforeachsuccessfulattempttoestablishanoutboundconnectiontothepublicnetwork.4. IntheBlockedEventssection,selectthetypeofblockedeventsyouwantlogged.5. Tologamessageforeachremoteadministrationconnectionattempt,clicktheRemoteAdministrationAttemptscheckbox.6. TologtheconnectionforhandlingbythefirewallandapplicationlevelGateways,clicktheConnectionStatescheckbox.7. ClickApplytosavechanges.TheSecurityLogpagedisplays.

Page74Chapter7 SettingParentalControlsTheabundanceofharmfulinformationontheInternetposesaseriouschallengeforemployersandparentsalikeastheyask“HowcanIregulatewhatmyemployeeorchilddoesontheInternet?”Withthatquestioninmind,yourGateway’sParentalControlsweredesignedtoallowcontrolofInternetaccessonalllocallynetworkeddevices.ActivatingParentalControlsYoucancreateabasicaccesspolicyforanycomputerordeviceonyourGatewaynetwork.ParentalcontrolslimitInternetaccesstospecificwebsitesbasedonaschedulethatyoucreate.Accesscanbelimitedonspecificwebsitesorkeywordsembeddedinawebsite.Forexample,youcanblockaccesstothe‘www.anysite.com’aswellasblockanywebsitethathastheword‘any’initssitename.¾ Tolimitcomputeraccess:1. SelectParentalControl.

Page752. InStep1,selectthecomputersordevicewhereyouarelimitingaccessintheNetworkedComputer/Devicelistbox,thenclickAdd.ThedevicesdisplayintheSelectedDevicessection.3. ToremoveadevicefromtheSelectedDeviceslistbox,selectthedevice,thenclickRemove.ThedevicedisplaysintheNetworkedComputer/Devicelistbox.4. InStep2,clickoneofthefollowingoptionsintheLimitAccessBysection: BlockthefollowingWebsitesandEmbeddedKeywordswithinaWebsite–blocksthespecifiedwebsitesandwebsiteswithnamescontainedthespecifiedkeyword. AllowthefollowingWebsitesandEmbeddedKeywordswithinaWebsite–allowsthespecifiedwebsitesandwebsiteswithnamescontainedthespecifiedkeyword. BlockALLInternetAccess–willnotallowthedevicetoaccesstheInternet.5. Enterthenameofthewebsiteorkeyword,thenclickAdd.

Page766. Toremoveawebsiteorkeyword,selecttheword,thenclickRemove.7. Createaschedulebyselectingthedaysoftheweekwhentherulewillbeactiveorinactive.

Page778. Setthetimewhentherulewillbeactiveorinactive,thenspecifythestarttimeandendtime.9. Createarulenameanddescription.10. ClickApplytosavechanges.RuleSummaryYoucanviewtherulescreatedforyourGateway.• Toviewtherulesummary,selectRuleSummary.TheRuleSummarypageopenswiththerulename,description,andcomputerordevicedisplayed.Youcanview,edit,ordeletetherule.

Page78Chapter8 ConfiguringAdvancedSettingsAdvancedsettingscoverawiderangeofsophisticatedconfigurationsforyourGateway’sfirmwareandnetwork.Caution!Thesettingsdescribedinthissectionshouldonlybeconfiguredbyexperiencednetworktechnicians.ChangescouldadverselyaffecttheoperationofyourGatewayandlocalnetwork.UsingAdvancedSettingsYoucanaccessthefollowingsettings:¾ Toaccesstheadvancedsettings:1. SelectAdvanced.Awarningpagedisplays,askingifyouwanttoproceed.2. ClickYes.TheAdvancedpagedisplays.

Page793. Selectatopicbyclickingthetopicname.UtilitiesYoucanaccessthefollowingadvancedsettings:• Diagnostics–performsdiagnostictests• RestoreDefaults–resetsyourGatewaytoitdefaultsettings• RebootRouter–restartsyourGateway• MACCloning–clonestheMACaddress• ARPTable–displaysactivedeviceswiththeirIPandMACaddresses• Users–createsandmanagesremoteusers• QualityofService(QoS)–contactTechnicalSupportfordetailedinformation• LocalAdministration–allowsyoutograntlocalSSHaccess• RemoveAdministration–detailedinChapter6ConfiguringYourNetworkSettings

Page80DiagnosticsYoucanusediagnosticstotestnetworkconnectivity.¾ Todiagnosenetworkconnectivity:1. SelectDiagnosticsintheAdvancedpage.2. TopinganIPaddress,entertheIPaddressordomainnameintheDestinationfieldandclickGo.Thediagnosticswilldisplaythenumberofpings,status,packetssent,androundtriptime.Ifnodiagnosticstatusdisplays,clickRefreshinyourwebbrowser.3. ClickClosetoexitthesession.RestoreDefaultsYoucanrestoreyourconfigurationsettingstoyourGatewayfactorydefaultsettings.Restoringthedefaultsettingserasesthecurrentconfiguration,includinguserdefinedsettingsandnetworkconnections.AllconnectedDHCPclientmustrequestnewIPaddresses.YourGatewaymustrestart.Priortorestoringthefactorydefaults,youmaywanttosaveyourcurrentconfigurationtoafile.Thisallowsyoutoreapplyyourcurrentsettingsandparameterstothedefaultsettings,asneeded.Foradditionalinformation,refertotheConfigurationFilesection.

Page81Note:Whenrestoringdefaults,thesettingandparametersofyourGatewayarerestoredtotheirdefaultvalues.ThisincludestheAdministratorpassword.Auser‐specifiedpasswordwillnolongerbevalid.¾ TorestoreyourGateway’sfactorydefaultsettings:1. SelectRestoreDefaultsintheAdvancedpage.2. Tosaveyourcurrentconfigurationfile,clickSaveConfigurationFile.3. Torestorethefactorydefaultsettings,clickOK.ThefactorydefaultsettingsareappliedandyourGatewayrestarts.Oncecomplete,theLoginpagefortheFirstTimeEasySetupWizarddisplays.RebootGatewayYoucanrebootyourGatewayusingtheRebootRouterfeatureaswellaspressingandholdingtheWPSbuttononthefrontoftheGatewayforatleast10seconds.¾ TorebootyourGateway:1. SelectRebootRouterintheAdvancedpage.

Page822. Toreboot,clickOK.YourGatewayreboots.Thismaytakeuptoaminute.3. ToaccessyourGatewayuserinterface,refreshyourwebbrowser.MACCloningAMACaddressisahexadecimalcodethatidentifiesadeviceonanetwork.AllnetworkabledeviceshaveauniqueMACaddress.WhenreplacinganetworkdeviceonyourGateway,youcansimplifytheinstallationprocessbycopyingtheMACaddressoftheexistingdevicetoyourGateway.¾ TocopytheMACaddressoftheexistingdevice:1. SelectMACCloningintheAdvancedpage.2. IntheToPhysicalAddressfield,entertheMACaddressofyournewdevice.3. TolocatetheMACaddress,refertothedocumentationfromthedevicemanufacturer.4. ClickApplytosavechanges.

Page83ARPTableYoucanviewtheIPandMACaddressesofeachDHCPconnection.¾ Toviewtheaddresses:1. SelectARPTableintheAdvancedpage.2. ReviewtheIPandMACaddressforeachdevice.3. Whencomplete,clickClose.UsersYoucanviewtheusersthatcancurrentlyaccessyourwirelessnetwork.Inaddition,youcanmodifytheirloginpasswordandnameaswellasmanagethenumberofunsuccessfulloginattemptsausercanenterbeforeyourGatewaytemporarilydeniesallfurtherloginattemptsbythatuser.¾ Toviewusers:1. SelectUsersintheAdvancedpage.

Page842. IntheLoginConfigurationsection,enterthemaximumnumberofunsuccessfulloginattempts.3. Toeditusernamesandpasswords,clicktheEditiconintheActioncolumn.TheUserSettingspagedisplays.

Page854. Toedittheusernameandsetanewpassword,asneeded.5. Toaddanewuser,specifythefollowingparameters: FullName–nameoftheuser. UserName–nametheuserenterstoremotelyaccessthehomeorofficenetwork.Thisfieldiscase‐sensitive.6. TosetanewPassword,selecttheSetanewpasswordcheckbox.TheNewPasswordfieldsdisplay.7. VerifythelevelofaccessfortheuserinthePermissionsfield.8. ClickApplytosavechanges.TheUserspageopenswiththeuserinformationdisplayed.9. ClickApplyagaintosavechangesandexit.LocalAdministrationYoucangrantlocalaccessonaspecificport.¾ Tograntaccess:1. SelectLocalAdministrationintheAdvancedpage.2. Tograntaccess,selectthecheckboxforthespecificSSHaccess.3. ClickApplytosavechanges.Localaccessisgranted.4. Toremoveaccess,clearthecheckbox,thenclickApply.Nolocalaccessisgranted.

Page86RemoteAdministrationTheRemoteAdministrationparametersaredetailedinChapter4ConfiguringYourNetworkSettings.DNSSettingsYoucanviewandmanagetheDNSserverhostnameandIPaddressaswellasaddanewcomputer.TheDNSserverdoesnotrequireconfiguration.DNSServerYoucaneditthehostnameand/orIPaddress,ifthehostwasmanuallyaddedtotheDNStable.Ifnot,youcanonlymodifythehostname.¾ ToaccesstheDNSserver:1. SelectDNSServerintheAdvancedpage.2. ToviewandaddcomputersstoredintheDNStable,clickAddDNSEntry.TheAddDNSEntrypagedisplays.3. IntheHostNamefield,enterthenameofthecomputer,thenentertheIPaddressandclickApplytosavechanges.TheDNSServerpagedisplays.4. ToeditthehostnameorIPaddress,clicktheEditiconintheActioncolumn.TheDNSEntrypagedisplays.Editthehostnameand/orIPaddress,thenclickApplytosavechanges.5. ToremoveahostfromtheDNStable,clicktheDeleteiconintheActioncolumn.

Page87NetworkSettingsYoucanconfigurethefollowingnetworksettings:• NetworkObjects–defineagroup,suchasagroupofcomputers• UPnP–checksthevalidityofallUPnPservicesandrules• IGMPProxy–enablesIGMPproxy• PortForwardingRules–displaysportforwardingrulesNetworkObjectsNetworkobjectsdefineagroup,suchasagroupofcomputers,onyourGatewaynetworkbyMACaddress,IPaddress,and/orhostname.Thedefinedgroupbecomesanetworkobject.Youcanapplysettings,suchasconfiguringsystemrules,toalldevicesdefinedinthenetworkobject.Forexample,insteadofsettingthesamewebsitefilteringconfigurationindividuallytofivecomputersoneatatime,youcandefinethecomputersasanetworkobject.Websitefilteringcanthenbesimultaneouslyappliedtoallthecomputers.Youcanusenetworkobjectstoapplysecurityrulesbasedonhostnames,insteadofIPaddresses.ThisisusefulsinceIPaddresseschangefromtimetotime.Inaddition,youcandefinenetworkobjectsaccordingtoMACaddresstomaketheruleapplicationmorepersistentagainstnetworkconfigurationsettings.¾ Todefineanetworkobject:1. SelectNetworkObjectsintheAdvancedpage.

Page882. Todefineanetworkobject,clickAdd.TheEditNetworkObjectspagedisplays.3. IntheDescriptionfield,enteranameforthenetworkobject.4. ClickAdd.TheEditItempagedisplays.5. SelectthetypeofnetworkobjectasIPaddress,IPsubnet,IPrange,MACaddress,hostname,DHCPoption,orprotocol,andclickApplytosavechanges.6. Repeattheabovestepstocreateadditionalnetworkobjects.7. Whencomplete,clickApplytosavechanges.

Page89UniversalPlugandPlayYoucanuseUniversalPlugandPlay(UPnP)tosupportnewdeviceswithoutconfiguringorrebootingyourGateway.Inaddition,youcanenabletheautomaticcleanupofinvalidrules.Whenenabled,thisfunctionalityverifiesthevalidityofallUPnPservicesandruleseveryfiveminutes.OldandunusedUPnPdefinedservicesareremoved,unlessauser‐definedruledependsonit.UPnPservicesarenotdeletedwhendisconnectingacomputerwithoutpropershutdownoftheUPnPapplications,suchasmessenger.Servicesmayoftennotbedeletedandeventuallythisleadstotheexhaustionofrulesandservices,andnonewservicescanbedefine.Thecleanupfeaturelocatestheinvalidservicesandremovesthem,preventingservicesexhaustion.¾ Toaccessthissetting:1. SelectUniversalPlugandPlayintheAdvancedpage.2. ToenableUPnPandallowUPnPservicestobedefinedonanynetworkhosts,selecttheUPnPEnabledcheckbox.3. Toenableautomaticcleanupofinvalidrules,selectEnableAutomaticCleanupofOldUnusedUPnPServicescheckbox.4. ClickApplytosavechanges.

Page90IGMPProxyYoucanconfigureIGMPproxysettings,asneeded.¾ Todefinethesettings:1. SelectICMPProxyintheAdvancedpage.

Page912. IntheIGMPProxyfield,verifyIGMPProxyisenabled.3. IntheQuerierConfigurationsection,definethefollowingfields,asneeded: IGMPVersion‐selecttheIGMPProxyversionasIGMP,IGMPv2,orIGMPv3. FastLeave‐activateordeactivateFast. Robustness‐selectthelevelofrobustnessbyenteringanumbergreaterthanorequalto1. QueryInterval‐setthequeryintervalinseconds.Theintervalmustbegreaterthanorequalto1. QueryResponseInterval‐setthequeryresponseintervalinseconds.Theintervalmustbegreaterthanorequalto1.4. IntheClient(Host)Configurationsection,definethefollowingfields,asneeded: UnsolicitedReportInterval‐settheunsolicitedreportinseconds.Theintervalmustbebetween1and25. PersistentJoinInterval‐setthepersistentjoinintervalinseconds.Theintervalmustbebetween1and25.5. ClickApplytosavechanges.

Page92PortForwardingRulesYoucanview,modify,anddeleteportforwardingrules.¾ Toaccesstherules:1. SelectPortForwardingRulesintheAdvancedpage.

Page932. Toeditaprotocolrule,clicktheEditiconintheActioncolumn.TheEditServicepagedisplays.3. ModifytheServiceNameandServiceDescription,asneeded.4. Tomodifythecurrentprotocol,clicktheEditiconintheActioncolumn.5. Toaddserverports,clickAddServerPorts.6. ClickApplytosavechanges.

Page94RoutingYoucanconfigurethefollowingsettings:• IPv6–enablesIPv6support.• Routing–managestheroutingandIPaddressdistributionrules.• IPAddressDistribution‐addscomputersconfiguredasDHCPclientstothenetworkIPv6ConfigurationControlYoucanconfigureIPv6onyourwirelessnetwork.¾ ToconfigureIPv6:1. SelectIPv6fromtheAdvancedpage.

Page952. EnableIPv6support.3. ObtainIPv6DNSServeraddressautomaticallyorspecifytheserveraddress.4. SpecifymethodforassigningLANIPv6addresses.5. IntheInterfacessection,selecttheenabledinterfaces.6. ClickApplytosavechanges.RoutingSettingsYoucanviewtheroutingandIPaddressdistributionrulesaswellasadd,edit,ordeletetherules.¾ Toviewtherules:1. SelectRoutingintheAdvancedpage.

Page962. ToaddanewGateway,clickAddNewRoute.3. Specifythefollowingparameters: Name–selectthenetworktype. Destination‐enterthedestinationIPofthedestinationhost,subnetaddress,networkaddress,ordefaultroute.Thedestinationforadefaultrouteis0.0.0.0. Netmask–enterthenetworkmask.Thisisusedinconjunctionwiththedestinationtodeterminewhenarouteisused. Gateway–entertheIPaddressofyourGateway. Metric–enterameasurementpreferenceoftheroute.Typically,thelowestmetricisthemostpreferredroute.Ifmultipleroutesexisttoaspecificdestinationnetwork,theroutewiththelowestmetricisused.4. ClickApplytosavechanges.

Page97IPAddressDistributionYoucaneasilyaddcomputersconfiguredasDHCPclientstothenetwork.TheDHCPserverprovidesamechanismforallocatingIPaddressestothesehostsandfordeliveringnetworkconfigurationparameterstothehosts.Forexample,aclient(host)sendsabroadcastmessageonthenetworkrequestinganIPaddressforitself.TheDHCPserverthenchecksitslistofavailableaddressesandleasesalocalIPaddresstothehostforaspecificperiodoftimeandsimultaneouslydesignatesthisIPaddressastaken.Atthispoint,thehostisconfiguredwithanIPaddressforthedurationofthelease.Thehostcanrenewanexpiringleaseorletitexpire.Ifitrenewsalease,thehostreceivescurrentinformationaboutnetworkservices,asitdidduringtheoriginallease,allowingittoupdateitsnetworkconfigurationstoreflectanychangesthatoccurredsincethefirstconnectiontothenetwork.Ifthehostwishestoterminatealeasebeforeitsexpiration,itsendsareleasemessagetotheDHCPserver.ThismakestheIPaddressavailableforusebyotherhosts.TheDHCPserverperformsthefollowingfunctions:• DisplaysalistofallDHCPhostdevicesconnectedtoyourGateway• DefinestherangeofIPaddressesthatcanbeallocatedinthenetwork• DefinesthelengthoftimethedynamicPaddressesareallocated• Providestheaboveconfigurationsforeachnetworkdeviceandcanbeconfiguredandenabledordisabledseparatelyforeachnetworkdevice• AssignsastaticleasetoanetworkcomputertoreceivethesameIPaddresseachtimeitconnectstothenetwork,evenifthisIPaddressiswithintherangeofaddressesthattheDHCPservermayassigntoothercomputer• ProvidestheDNSserverwiththehostnameandIPaddressofeachcomputerconnectedtothenetwork

Page98¾ ToviewasummaryoftheservicesprovidedbytheDHCPserver:1. SelectIPAddressDistributionintheAdvancedpage.DHCPServerSettingsYoucanedittheDHCPserversettingsforadevice.¾ Toeditthesettings:1. OntheIPAddressDistributionpage,clicktheEditiconintheActioncolumn.TheDHCPSettingspageopenswiththedeviceinformationdisplayed.

Page992. ToenabletheDHCPserver,selectDHCPServerintheIPAddressDistributionfield.Onceenabled,theDHCPserverprovidesautomaticIPassignments(IPleases)basedonthepresetIPrangedefinedbelow.3. ToconfiguretheDHCPservercompletethefollowingfields: StartIPAddress–enterthefirstIPaddressthatyourGatewaywillautomaticallybeginassigningIPaddressesfrom.SinceyourGateway’sdefaultIPaddressis192.168.1.1,thedefaultstartIPaddressshouldbe192.162.1.2. EndIPAddress–enterthelastIPaddressthatyourGatewaywillautomaticallystoptheIPaddressallocation.ThemaximumendIPaddressrangethatcanbeenteredis192.168.1.254. WINSServer–determinestheIPaddressassociatedwithanetworkdevice. LeaseTimeinMinutes‐assignstheamountoftimeinminutesthateachdeviceisassignedanIPaddressbytheDHCPserverwhenitconnectstothenetwork.Whentheleaseexpires,theserverdeterminesifthecomputerhasdisconnectedfromthenetwork.Ifithas,theservermayreassignthisIPaddresstoanewly‐connectedcomputer. ProvideHostNameifNotSpecifiedbyClient–whenactivated,yourGatewayassignsadefaultnametotheclient,iftheDHCPclienthasnohostname.4. ClickApplytosavechanges.DHCPConnectionsYoucanviewalistoftheconnectionscurrentlyassignedandrecognizedbytheDHCPserver.Inaddition,youcanaddanewconnectionwithafixedIPaddress.Note:ThefixedIPaddressofadeviceisassignedtotheMACaddressofthenetworkcardinstalledonthenetworkcomputer.Ifthisnetworkcardisreplaced,youmustupdatethedeviceentryintheDHCPConnectionslistwiththeMACaddressofthenewnetworkcard.¾ Toviewalistofcomputers:1. OntheIPAddresspage,clickConnectionList.

Page1002. TodefineanewStaticConnectionwithafixedIPaddress,clickAddStaticConnection.

Page1013. Enterthehostname.4. EnterthefixedIPaddresstobeassigned.5. EntertheMACaddressofthenetworkinterfaceofthecomputerusedwiththisDHCPstaticconnection.6. ClickApplytosavechanges.

Page102FirmwareUpgradeYoucanperformthefollowingfunctions:• FirmwareUpgrade–upgradesusingtheInternetoralocalcomputer.• FirmwareRestore–rollbacksyourfirmwaretoapreviousversion.FirmwareUpgradeYourGatewayoffersabuilt‐inmechanismforupgradingorrestoringitsfirmwarewithoutlosingcustomconfigurationandsettings.Youcanuseeitherofthefollowingmethods:• UpgradingfromtheInternet–upgradesyourGateway’sfirmwarebyremotelydownloadinganupdatedsoftwareimagefile.• Upgradingfromalocalcomputer–useasoftwareimagefilepre‐downloadedtothecomputer’sdiskdriveforupgrades¾ Toupgradethefirmware:1. SelectFirmwareUpgradeintheAdvancedpage.

Page1032. SelecteitherUpgradefromtheInternetorUpgradefromaComputerintheNetwork.AutomaticallyUpgradefromtheInternet¾ Toautomaticallyupgrade:1. SelectfromthefollowingoptionsintheFirmwareUpgradepage: AutomaticallyCheckforNewVersionandUpgradeWirelessBroadbandGateway–entertheperiodoftimeandURLatwhichtoreceivetheupgrade.YourGatewaycheckseachtimeintervalforanupgradeand,ifanupgradeisavailable,upgradesthefirmware. AutomaticallyCheckforNewVersionandNotifyviaEmail–entertheperiodoftimeandURLatwhichtoreceivetheupgrade.YourGatewaycheckseachtimeintervalforanupgradeand,ifanupgradeisavailable,sendsanemailtotheemailaddresslistedintheSystemSettings. AutomaticallyCheckDisabled–YourGatewaydoesnotautomaticallycheckforfirmwareupgrades.Youmustmanuallyupgradethefirmware.

Page1042. ClickApplytosavechanges.ManuallyUpgradefromtheInternet¾ Tomanuallyupgrade:1. ClicktheCheckNowbuttonintheFirmwareUpgradepage.2. Ifanewversionisavailable,clickForceUpgrade.Adownloadprocessbegins.Whencompleted,aconfirmationpagedisplays,askingwhethertoupgradetothenewversion.3. ClickApplytosavechanges.Theupgradeprocessbeginsandshouldrequirenomorethanaminutetocompletetheprocess.Whentheupgradeprocesscompletes,yourGatewayautomaticallyreboots.Thenewfirmwareruns,maintaininganycustomconfigurationsandsettings.UpgradefromLocalComputerOnlyusefileswitharmtextensionwhenperformingthefirmwareupgradeprocedure.¾ Toupgradefromalocalcomputer:1. ToutilizetheUpgradefromaComputerintheNetworkoption,firstobtainavalidfirmwareimage(file)foryourGateway.2. IntheUpgradefromaComputerintheNetworksectionoftheFirmwareUpgradepage,clickBrowsetolocatethedownloadedfirmwarefileandclickOpen.3. ClickUpgradeNowtobegintheupdateprocess.TheFirmwareUpgradeinprocesspagedisplays.Whentheupgradeprocesscompletes,yourGatewayautomaticallyreboots.Thenewfirmwareruns,maintaininganycustomconfigurationandsettings.FirmwareRestoreFirmwareRestoreallowsyoutoundochangestoyourGatewayandrestoreprevioussettings.Forexample,youcanusefirmwarerestoreifafirmwareupdatedoesnotfityourneeds.¾ Torestorefirmwaretoapreviousversion:1. SelectFirmwareRestoreintheAdvancedpage.

Page1052. ClickRestoreBackupFirmware.

Page106DateandTimeYoucanconfigurethefollowingsettings:• DateandTimeSettings–setsthetimezoneandenablesautomatictimeupdates.• SchedulerRules–limitstheactivationoffirewallrulestospecifictimeperiods.DateandTimeSettingsYoucansetthetimezoneandenableautomatictimeupdates.¾ Toconfigurethesettings:1. SelectDateandTimeintheAdvancedpage.

Page1072. Selectthelocaltimezone.YourGatewayautomaticallydetectsdaylightsavingtimesforselectedtimezone.3. IntheAutomaticTimeUpdatesection,selecttheEnabledchecktoperformanautomatictimeupdate.4. DefinethetimeserveraddressesbyclickingAdd.TheTimeServerSettingspagedisplays.5. EntertheIPaddressordomainnameofthetimeserver,thenclickApplytosavechanges.SchedulerRulesSchedulerrulesareusedforlimitingtheactivationoffirewallrulestospecifictimeperiods.Thetimeperiodsareeitherfordaysoftheweekorforhoursofeachdaybasedonactivityorinactivity.¾ Todefinearule:1. VerifythatthedateandtimeofyourGatewayiscorrect.2. SelectSchedulerRulesintheAdvancedpage.

Page1083. ClickAdd.TheSetRuleSchedulepagedisplays.

Page1094. Enterthenameoftherule.5. IntheRuleSettingssection,specifyiftheruleisactiveatthescheduledtimeorinactiveatthescheduledtime.6. ClicktheAddRuleSchedule.TheEditRuleSchedulepagedisplays.7. Selecttheactiveorinactivedaysoftheweek.8. Todefineanewactiveorinactivehourlyrange,clickNewHoursRangeEntry.9. Enterthestartandendtime,thenclickApplytosavechanges.10. ClickApplyagaintosavetheruleschedule.

Page110ConfigurationSettingsYoucanconfigurethefollowingconfigurationsettings:• ConfigurationFile–usedforfilebackupsandrestoringconfigurationfiles• SystemSettings–configuresvarioussystemandmanagementparameters• PortConfiguration–setsupEthernetportsConfigurationFileYoucanusetheConfigurationFilefunctionalitytoview,save,andloadconfigurationfiles.ThesefilesareusedtobackupandrestorethecurrentconfigurationofyourGateway.OnlyconfigurationfilessavedonaspecificGatewaycanbeappliedtothatGateway.YoucannottransferconfigurationfilesbetweenGateways.WARNING!ManuallyeditingaconfigurationfilecancauseyourGatewaytomalfunctionorbecomecompletelyinoperable.¾ Tosaveorloadtheconfigurationfile:1. SelectConfigurationFile.

Page1112. Tosavethecurrentconfigurationtoafile,clickSaveConfigurationFile.Theconfigurationfileissavedtoyouwebbrowser’sdownloadfolder.3. Toloadapreviouslysavedconfigurationfile,clickLoadConfigurationFile.Browsetothelocationofthefile,thenclickApplytobegintheconfigurationuploadingprocess.YourGatewaywillautomaticallyrestartwiththatconfiguration.SystemSettingsYoucanconfigurevarioussystemandmanagementparameters.¾ Toconfiguresystemsettings:1. SelectSystemSettingsintheAdvancedpage.

Page1122. IntheRouterStatussection,configurethefollowing: WirelessBroadbandRoute’sHostname–enterthehostnameorURLaddressofyourGateway.Bothnamesarethesame. LocalDomain–enterthelocaldomainofthenetwork.3. IntheWirelessBroadbandRoutersection,configurethefollowingbyselectingthecheckbox: AutomaticRefreshofSystemMonitoringWebPages–activatestheautomaticrefreshofsystemmonitoringwebpages. PromptforPasswordwhenAccessingviaLAN–causesyourGatewaytoaskforapasswordwhentryingtoconnecttothenetwork. WarnUserBeforeConfigurationChanges–activatesuserwarningsbeforenetworkconfigurationchangestakeeffect.IntheSessionLifetimefield,specifythelengthoftimerequiredbeforereenteringausernameandpasswordafteryourGatewayhasbeeninactive.IntheConfigureaNumberofConcurrentUsersfield,selectthenumberofusersthatcanaccessyourGatewayatanytime.4. SelectRemoteAdministrationtoconfiguretheremoteadministrationtoyourGateway.5. IntheManagementApplicationPortssection,changetheprimaryandsecondaryHTTPmanagementports.6. IntheSystemLoggingsection,configurethefollowingsystemlogoptions: EnableLogging–activatessystemlogging. LowCapacityNotificationEnabled–activateslowcapacitynotification.ThisworksinconjunctionwiththeAllowedCapacitybeforeEmailNotificationandSystemLogBufferSize. AllowedCapacitybeforeEmailNotification–specifythecapacitybeforeanemailnotificationissent. SystemLogBufferSize–specifythesizeofthesystemlogbuffer. RemoteSystemNotifyLevel–specifythetypeofinformation,suchasnone,error,warning,andinformation,receivedforremotesystemlogging.

Page113

Page1147. IntheSecurityLoggingsection,configurethefollowingsecurityloggingoptions: LowCapacityNotificationEnabled–activateslowcapacitynotification.ThisworksinconjunctionwiththeAllowedCapacitybeforeEmailNotificationandSystemLogBufferSize. AllowedCapacitybeforeEmailNotification–specifythecapacitybeforeanemailnotificationissent. SystemLogBufferSize–specifythesizeofthesystemlogbuffer. RemoteSystemNotifyLevel–specifythetypeofinformation,suchasnone,error,warning,andinformation,receivedforremotesystemlogging.8. IntheAutoWANDetectionsection,specifytheDHCPtimeout.9. ClickApplytosavechanges.EthernetPortConfigurationEthernetportconfigurationallowsyoutosetuptheEthernetportsaseitherfull‐orhalf‐duplexports,ateither10Mbps,100Mbps,or1000Mbps.¾ Toconfiguretheports:1. SelectPortConfigurationintheAdvancedpage.

Page1152. Toemulatethespeedandduplexconfigurationoftheportwithwhichit’scommunicating,selectAutoorselecttheportspeedandduplicity.3. ClickApplytosavechanges.

Page116Chapter9 MonitoringyourGatewaySystemMonitoringdisplayssysteminformation,includingbasicsettings,systemlog,keynetworkdeviceparameters,andnetworktrafficstatistics.GatewayStatusYoucanviewthebasicsettingsofyourGateway.¾ Toviewthebasicsettings:1. SelectSystemMonitoringintheMainmenu.TheRouterStatuspagedisplays.

Page1172. Torefreshthepage,clickRefresh.3. Tocontinuouslyrefreshthepage,clickAutomaticRefreshOn.AdvancedStatusYoucanviewthedetailsandstatusof:• SystemLogging• FullStatus/SystemwideMonitoringofConnections• TrafficMonitoring• BroadbandMonitoring¾ Toviewtheadvancedstatus:1. SelectAdvancedStatus.Awarningpagedisplays.2. ClickYes.TheAdvancedStatuspagedisplays.3. Toviewthedetailsofthelistedmonitoringoptions,clickthelink.

Page118SystemLoggingSystemloggingprovidesaviewofthemostrecentactivityofyourGateway.Inaddition,youcanviewadditionallogs,suchasthesecurity,advanced,firewall,WAN,DHCP,andLANDHCP.¾ Toviewthesystemlog:1. IntheAdvancedStatuspage,clicktheSystemLogginglink.2. Tomonitoraspecificfeature,clickthelinkintheSystemLogmenuintheleftcolumn.3. Toenablelogging,selecttheEnableLoggingcheckboxtomonitorthatfunctionality.4. Toupdatethedata,clickRefresh.

Page119FullStatus/SystemwideMonitoringofConnectionsYoucanviewasummaryofthemonitoreddatacollectedforyourGateway.¾ ToviewyourGateway’sfullsystemstatus:1. IntheAdvancedStatuspage,clickFullStatus/SystemwideMonitoringofConnections.2. Tomodifytheconnectionproperties,clicktheindividualconnectionlinks.3. Torefreshthepage,clickRefresh.4. Tocontinuouslyrefreshthepage,clickAutomaticRefreshOn.

Page120TrafficMonitoringYourGatewaycontinuallymonitorstrafficinthelocalareanetworkandbetweenthelocalnetworkandtheInternet.YoucanviewuptothesecondstatisticalinformationaboutdatareceivedfromandtransmittedtotheInternetaswellasdatareceivedfromandtransmittedtocomputersinthelocalnetwork.¾ Toviewthetrafficmonitoringdata:1. IntheAdvancedStatuspage,selectTrafficMonitoring.2. Torefreshthepage,clickRefresh.3. Tocontinuouslyrefreshthepage,clickAutomaticRefreshOn.

Page121BandwidthMonitoringYoucanviewandmonitortherecordedbandwidthusagemeasuredinKbps.¾ Toviewthebandwidth:1. IntheAdvancedStatuspage,selectBandwidthMonitoring.2. Torefreshthepage,clickRefresh.3. Tocontinuouslyrefreshthepage,clickAutomaticRefreshOn.

Page122Chapter10 TroubleshootingThischapterlistssolutionsforissuesthatmaybeencounteredwhileusingyourGatewayaswellasfrequentlyaskedquestions.Note:TheadvancedsettingsshouldonlybeconfiguredbyexperiencednetworktechnicianstoavoidadverselyaffectingtheoperationofyourGatewayandyourlocalnetwork.TroubleshootingTipsAccessingyourGatewayifyouarelockedoutIfyourGatewayconnectionislostwhilemakingconfigurationchanges,asettingthatlocksaccesstoyourGateway’sGUImayhaveinadvertentlybeenactivated.ThecommonwaystolockaccesstoyourGatewayare:• SchedulerIfaschedulehasbeencreatedthatappliestothecomputerovertheconnectionbeingused,yourGatewaywillnotaccessibleduringthetimessetintheschedule.• AccessControlIftheaccesscontrolsettingforthecomputerissettoblockthecomputer,accesstoyourGatewayisdenied.Togainaccess,restorethedefaultsettingstoyourGateway.RestoringyourGateway’sdefaultsettingsTherearetwowaystorestoreyourGateway’sdefaultsettings.Itisimportanttonotethatafterperformingeitherprocedure,allpreviouslysavesettingsonyourGatewaywillbelost.• Usingthetipofaballpointpenorpencil,pressandholdtheResetbuttononthebackofyourGatewayforthreeseconds.• AccesstheGUIandnavigatetotheAdvancedSettingspage.SelecttheRestoreDefaultsoption.Aftersavingyourconfiguration,ifdesired,clicktheRestoreDefaultsbutton.Foradditionaldetails,refertotheRestoreDefaultssectionofthisguide.

Page123LANconnectionfailureTotroubleshootaLANconnectionfailure:• VerifyyourGatewayisproperlyinstalled,LANconnectionsarecorrect,andthattheGatewayandcommunicatingnetworkdevicesareallpoweredon.• ConfirmthatthecomputerandGatewayarebothonthesamenetworksegment.Ifunsure,letthecomputergettheIPaddressautomaticallybyinitiatingtheDHCPfunction,thenverifythecomputerisusinganIPaddresswithinthedefaultrangeof192.168.1.2through192.168.1.254.IfthecomputerisnotusinganIPaddresswithinthecorrectIPrange,itwillnotconnecttoyourGateway.• Verifythesubnetmaskaddressissetto255.255.255.0.TimeouterroroccurswhenenteringtheURLorIPaddressVerifythefollowing:• Allcomputersareworkingproperly.• IPsettingsarecorrect.• Gatewayisonandconnectedproperly.• Gatewaysettingsarethesameasthecomputer.FrontLightedIndicatorsFlashSpeed• Slowflash–Twotimespersecond• Fastflash–FourtimespersecondPower/InternetLight• Slowflashwhite Gatewayisstarting• Solidwhite GatewayispoweredonandconnectedtotheInternet• Slowflashred Gatewayhasmalfunctioned• Solidred UnabletoconnecttotheInternet• Fastflashred Gatewayisoverheating.PleaseverifyyourGatewayisuprightandhassufficientventilation

Page124WirelessLight• Solidwhite Wi‐FiisonAdditionalFunctionswhenpressingWPSbutton:• Slowflashwhite WhentheWPSbuttonispressed,theWirelessLightslowlyflasheswhite,whilewaitingforaWPSdevicetoconnect.Thiscanrequireuptotwominutes.• Fastflashwhite WhenadevicebeginsconnectingtotheGatewayusingWPS,theWirelessLightfastflasheswhitefortwosecondsasestablishingconnection.• Solidwhite WhenadevicesuccessfullycompletesitsWPSassociationtotheGateway,theWirelessLightreturnstosolidwhite.• Fastflashred IfanerroroccursduringWi‐FiProtectedSetup,theWirelessLightflashesredrapidlyfortwominutes.RearLightedIndicatorsFlashSpeed• Slowflash–Twotimespersecond• Fastflash–FourtimespersecondWANEthernet• Unlit IndicatesnoEthernetlink• Solidgreen Indicatesanetworklink• Fastflashgreen‐ Indicatesnetworkactivity.Thetrafficcanbeineitherdirection.LANEthernet–UpperLED• UnlitIndicatesno1Gbpslink• Solidgreen Indicates1Gbpslink• Fastflashgreen IndicatesLANactivity.Thetrafficcanbeineitherdirection.

Page125LANEthernet–LowerLED• UnlitIndicatesno10/100Mbpslink• Solidgreen Indicates10/100Mbpslink• Fastflashgreen IndicatesLANactivity.Thetrafficcanbeineitherdirection.LANMoCA• UnlitIndicatesnoMoCAnetworkconnectiontothedevice• SolidgreenIndicatesnetworklinkWANMoCA• UnlitIndicatesnolinktotheupstreamMoCAdevice• SolidgreenIndicatesnetworklink

Page126FrequentlyAskedQuestionsI’verunoutofEthernetportsonmyGateway.HowdoIaddmorecomputersordevices?PlugginginanEthernethuborswitchexpandsthenumberofportsonyourGateway.• Runastraight‐throughEthernetcablefromtheUplinkportofthenewhubtotheGateway.UseacrossovercableifthereisnoUplinkport/switchonyourhub,useacrossovercable.• RemoveanexistingdevicefromtheyellowEthernetportonyourGatewayandusethatport.HowdoIchangethepasswordonmyGatewayGUI?Tochangethepassword:1. OntheMainscreen,selectAdvanced,thenselectUsers.2. IntheUserspage,selectAdmin.TheUserSettingspagedisplays.3. IntheGeneralsection,changethepassword.IsthewirelessoptiononbydefaultonmyGateway?Yes,yourGateway’swirelessoptionisactivatedoutofthebox.Isthewirelesssecurityonbydefaultwhenthewirelessoptionisactivated?Yes,withtheuniqueWPA2(Wi‐FiProtectedAccessII)keythatisprintedonthestickeronthesideofyourGateway.WhichconnectionspeedsdoesyourGatewaysupport?TheEthernetWANInternetconnectionsupports100Mbps.TheLANEthernetconnectionssupport10/100/1000Mbps.The802.11acwirelessconnectionsupportsupto1300Mbpsandthe802.11nsupportsupto450Mbps,dependingonsignalquality.TheMoCA2.0connectionsupports700Mbps.AreyourGateway’sEthernetportsauto‐sensing?Yes.Eitherastraight‐throughorcrossoverEthernetcablecanbeused.

Page127CanIuseanolderwirelessdevicetoconnecttoyourGateway?Yes,yourGatewaycaninterfacewith802.11b,g,n,oracdevices.YourGatewaycanbesetuptohandleonlynwirelesscards,gwirelesscards,bwirelesscards,oranycombinationofthethree.Canmywirelesssignalpassthroughfloors,walls,andglass?ThephysicalenvironmentsurroundingyourGatewaycanhaveavaryingeffectonsignalstrengthandquality.Thedensertheobject,suchasaconcretewallcomparedtoaplasterwall,thegreatertheinterference.Concreteormetal‐reinforcedstructuresexperienceahigherdegreeofsignallossthanthosemadeofwood,plaster,orglass.HowdoIlocatetheIPaddressthatmycomputerisusing?InWindows7,clicktheWindowsbuttonandselectControlPanel,thenclickViewNetworkStatusandTasks.Inthenextwindow,clickLocalAreaConnection.IntheLocalAreaNetworkConnectionStatuswindow,clickDetails.OnMacOSX,openSystemPreferencesandclicktheNetworkicon.TheIPaddressdisplaysnearthetopofthescreen.MycomputercannotconnecttotheInternetusingMoCA.WhatshouldIdo?AcomputercannotbeconnecteddirectlyusingaMoCAcable.ItmustgothroughaNIMtoconnect.TheNIMconvertstheMoCAsignaltoanEthernetsignalthecomputercanunderstand.First,checktheconnectionandverifyallcablesareconnectedcorrectly.ThenverifytheNIMisstillconnectedandchecktheEthernetconnectiontotheNIMfromthecomputer.IusedDHCPtoconfiguremynetwork.DoIneedtorestartmycomputertorefreshmyIPaddress?No.InWindows7,unplugtheEthernetcableorwirelesscard,thenplugitbackin.IcannotaccessyourGatewayGUI.WhatshouldIdo?IfyoucannotaccesstheGUI,verifythecomputerconnectedtoyourGatewayissetuptodynamicallyreceiveanIPaddress.IhaveaFTPorwebserveronmynetwork.HowcanImakeitavailabletousersontheInternet?Forawebserver,enableportforwardingforport80totheIPaddressoftheserver.Also,setupthewebservertoreceivethatport.ConfiguringtheservertouseastaticIPaddressisrecommended.

Page128ForaFTPserver,enableportforwardingforport21totheIPaddressoftheserver.Also,setupthewebservertoreceivethatport.ConfiguringtheservertouseastaticIPaddressisrecommended.HowmanycomputerscanbeconnectedthroughmyGateway?YourGatewayiscapableof254connections,butwerecommendhavingnomorethan45connections.Asthenumberofconnectionsincrease,theavailablespeedforeachcomputerdecreases.

Page129Chapter11 SpecificationsThespecificationsforyourFiOSQuantumGatewayareasfollows.Thisincludesstandards,cablingtypes,andenvironmentalparameters.Note:Thespecificationslistedinthischapteraresubjecttochangewithoutnotice.GeneralModelNumberModel:FiOS‐G1100StandardsIEEE802.3x,802.3uIEEE802.11b/g/n/acIPIPversions4and6MoCAMoCAWAN:1350–1675MHzand975‐1025MHzMoCALAN:1125–1225MHzSpeedWiredWANWiredLANEthernet:10/100/1000Mbpsauto‐sensingWirelessLAN:802.11b–upto11Mbps802.11g–upto54Mbps802.11n–upto450Mbps802.11ac–upto1300Mbps

Page130CablingTypeEthernet10BaseT:UTP/STPCategory3or5Ethernet100BaseT:UTP/STPCategory5Ethernet1000BaseT:UTP/STPCategory5eFirewallICSAcertifiedLEDIndicatorsFrontPanelPower/Internet,Wi‐FiRearPanelWANCoax,LANCoax,WANEthernet,andLANEthernet[4]EnvironmentalParametersDimensionsandWeightFiOSQuantumGateway(unitonly)Size:1.87”widthx10”heightx7.4”depthWeight:1.56lbs/0.71kgCompleteSystem(includingpackaging)Size:9.88”/251mmwidthx3.90”/99mmheightx9.57”/243mmdepthWeight:2.63lbs/1.19kgPowerExternal,12VDC,3.0ACertificationsFCCPart15,UL60950‐1

Page131OperatingTemperature10°Cto40°C(50°Fto104°F)StorageTemperature‐20°Cto85°C(‐4°Fto185°F)OperatingHumidity8%to95%(non‐condensing)StorageHumidity5%to100%(non‐condensing)

Page133Note:TocomplywithFCCRFexposurecompliancerequirements,theantennausedforthistransmittermustbeinstalledtoprovideaseparationdistanceofatleast28cmfromallpersonsandmustnotbeco‐locatedoroperatinginconjunctionwithanyotherantennaortransmitter.Foroperationwithinthe5.15~5.25GHzfrequencyrange,thisdeviceisrestrictedtoindoorenvironments.ThisdevicemeetsalltheotherrequirementsspecifiedinPart15E,Section15.407oftheFCCRules.ForquestionsregardingyourproductortheFCCdeclaration,contact:GreenWaveReality,Inc39Parker,suite100,Irvine,CA–92618USAtel:+1714805WAVE(9283)email:na@greenwavereality.comNEBSRequirementsThecoaxialcablescreenshieldmustbeconnectedtotheEarthatthebuildingentranceperANSI/NFPA70,theNationalElectricalCode(NEC),inparticularSection820.93,“GroundingofOuterConductiveShieldofaCoaxialCable,”orinaccordancewithlocalregulation.Warning!TheWANCoaxPortisintendedforconnectiontoVerizonFiOSonly.ItmustnotbeconnectedtoanyexteriororinteriorcoaxialwiresnotdesignatedforVerizonFiOS.

Page134GeneralPublicLicenseThisproductincludessoftwarecodedevelopedbythirdparties,includingsoftwarecodesubjecttotheenclosedGNUGeneralPublicLicense(GPL)orGNULesserGeneralPublicLicense(LGPL).TheGPLCodeandLGPLCodeusedinthisproductaredistributedWITHOUTANYWARRANTYandaresubjecttothecopyrightsoftheauthors,andtothetermsoftheapplicablelicensesincludedinthedownload.Fordetails,seetheGPLCodeandLGPLCodeforthisproductandthetermsoftheGPLandtheLGPL.