ViVOtech VP8850 Wireless Card Reader User Manual ViVOpay 8800 Tech Specs

ViVOtech, Inc. Wireless Card Reader ViVOpay 8800 Tech Specs

User Manual

Part number: 730-0010-00 Revision 1, December 2011ViVOtech, Inc. 451 El Camino Real, Santa Clara, CA 95050 Ph: (408) 248-7001Email: info@vivotech.com URL: www.vivotech.com ViVOpay® 8850Technical Specifications
Copyright© 2011, ViVOtech® Inc. All rights reserved.ViVOtech, Inc. 451 El Camino RealSanta Clara, CA 95050This document, as well as the hardware and software it describes, is furnished under license and may only be used in accordance with the terms of such license. The content of this paper is furnished for informational use, subject to change without notice, and not to be construed as a commitment by ViVOtech, Inc. ViVOtech, Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in this document. Except as permitted by such license, no part of this publication may be reproduced or transmitted by electronic, mechanical, recorded, or any other method, or translated into another language or language form without the express written consent of ViVOtech, Inc. ViVOtech, ViVOwallet, ViVOnfc, ViVOcard, ViVOpay, ViVOpersona, and ViVOgiftcard are trademarks or registered trademarks of ViVOtech®, Inc. Warranty Disclaimer: The services and hardware are provided "as is" and "as-available," and the use of these ser-vices and hardware is at the user’s own risk. ViVOtech does not make, and hereby disclaims, any and all other express or implied warranties, including, but not limited to warranties of merchantability, title, fitness for a particular purpose, and any warranties arising from any course of dealing, usage, or trade practice. ViVOtech does not war-rant that the services or hardware will be uninterrupted, error-free, or completely secure.December 2011
ViVOtech Confidential 1 ViVOpay 8850 Technical SpecificationsTable of ContentsChapter 1Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1ViVOpay 8850 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Payment Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Chapter 2Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Main Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3User Interface Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Contactless Reader/Writer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Magnetic Stripe Reader (MSR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3EMV Contact Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Touch Screen LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Electrical Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Data Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5SAM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Chapter 3Application Development and Interfaces . . . . . . . . . . . . . . . . . . . . . . . . 8Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Application Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Serial API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Key Injection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Device Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Fixed prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
ViVOtech Confidential 2 ViVOpay 8850 Technical SpecificationsSoft Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Onboard Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Signature Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Chapter 4Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Safety Standard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11EMI and RFID Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11RoHS Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11WEEE Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Card Association Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11PCI 2.1 Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Chapter 5Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12Durability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12HALT Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
ViVOtech Confidential 1 ViVOpay 8850 Technical SpecificationsChapter 1IntroductionAbout This DocumentThis technical specification provides details on the ViVOpay 8850 to ViVOtech partners and POS system integrators requiring complete functional specifications. Information on certifications and test results is also included. ViVOpay 8850 OverviewThe ViVOpay 8850 is a PCI 2.1 certified counter-top contactless reader with integrated display, MSR, signature capture, and PIN pad. This device features serial RS-232 and USB 2.0 communications to POS systems. The ViVOpay 8850 seamlessly integrates with existing POS systems and requires minimal counter space at checkout stands. The ViVOpay 8850 is one in a series of multi-function payment devices using the same basic components for consistent programming interface and performance over the product line.FeaturesThe following features are supported:• Support for NFC devices• ISO 18092 support for peer-to-peer NFC devices and smartphones• Support for contactless cards• ADA-compliant keypad for PIN entry• Three-track, bidiractional magnetic-stripe reader• Electronic signature capture• 24-bit color touch screen (480 x 272)• Buzzer• Industry standard LED indicators• SAM card controller and two connectors• EMV contact card reader• Serial communications• USB 2.0 slave interface• Real time clock• PCI PED 2.1 compliance• Environmental compliance• Field-upgradeable firmware• Full application programming interface and software development kit over serial port with any Windows XP-based development tool Payment ApplicationsViVOpay 8850 supports the following contactless payment applications with AR 2.1.X firmware: • MasterCard PayPass Magstripe v3.3 • Visa payWave MSD v2.0.2• American Express ExpressPay v1.0• Discover Zip v1.0• Google Wallet
ViVOtech Confidential 2 ViVOpay 8850 Technical SpecificationsIntroduction• ViVOcard 1, 2, and 3Other payment applications may be offered with future versions of the Advanced Reader firmware.Related DocumentationThe following documents also provide information on the ViVOpay 8850:• ViVOpay 8850 User Guide•ViVOpay 8000-Series Serial Interface Developers Guide•ViVOpay 8000-Series SDK Reference Manual
ViVOtech Confidential 3 ViVOpay 8850 Technical SpecificationsChapter 2Hardware SpecificationsMain ComponentsUser Interface ComponentsContactless Reader/WriterThe radio frequency antenna used for contactless communications surrounds the touch screen. The typical reading range is 4 cm depending on conditions where the ViVOpay 8850 is located. Magnetic Stripe Reader (MSR)The enclosure incorporates a 3-track magnetic stripe card reader head conforming to ISO/IEC 7811-2 specifications. The analog signals from this MSR are protected in a flat ribbon cable that connects to the Controller Main Board.EMV Contact Card ReaderThe contact card reader is PCI- and ISO 7816-compliant contact interface supporting EMV 4.2 for contact card transactions.KeypadThe 13-button keypad is ADA compliant and withstands more than one million pushes on each button. The keypad membrane snap domes provide approximately 220 gms of tactile feedback when pressed.Touch Screen LCDThe capacitive touch screen is a 24-bit color LCD with a 480 x 272 pixel resolution. The touch screen withstands more than one million signatures.StylusThe stylus is an active capacitance device with a straight cord and connector. Only the stylus can be used to write on the touch screen. Replacement styluses are available.Electrical InterfaceThe ViVOpay 8850 has four connectors: data, power, stylus, and SAM card. DataThe ViVOpay 8850 data connector supports serial and USB communications on a single 10-pin RJ-45/RJ50 connector. Data cables with power are available. The pinouts for the data connector are given below.Pin Number Description1+9-12VDC, 500mA2 RS-232 Tx3 RS-232 Rx
ViVOtech Confidential 4 ViVOpay 8850 Technical SpecificationsHardware SpecificationsData CablesData cables are available in 1, 2, and 3 meter lengths (part numbers ending in -00, -01, -02 respectively). The pinouts for the POS side of the data cables are given in the tables below. RS-232 (220-2463-0X)RS-232 with power (220-2467-0X) 4+9-12VDC, 500mA5Data + (DP USB)6Data - (DM USB)7PWR GND8N/C9PWR GND10VBUS (USB)DB9 Pin Number Description1No connect2 RS-232 Tx3 RS-232 Rx4No connect5GND6No connect7No connect8No connect9No connectDB9 Pin Number Description1No connect2 RS-232 Tx3 RS-232 Rx4No connect5PWR GND6No connect7No connect8No connect9+12VDC, 500mAPin Number Description
ViVOtech Confidential 5 ViVOpay 8850 Technical SpecificationsHardware SpecificationsUSB (220-2462-0X)USB with power (220-2466-0X)PowerPower to the ViVOpay 8850 is supplied through a 5.5 mm barrel connector (socket). The following table gives the pinouts.Maximum power consumption is 13.5 Watts.Maximum voltage input is 24 VDC, not recommended for sustained usage.The ViVOpay 8850 also includes a lithium-ion battery with a shelf life of 5 years.StylusThe 4-pin stylus connector has a lock tab for added security. Use only styluses available from ViVOtech for this connector.SAM CardThe ViVOpay 8850 has one SAM card slot standard with a second optional SAM slot. USB Pin Number Description1VBus2 Data - (DM)3 Data + (DP)4GNDUSB Pin Number Description1VBus2 Data - (DM)3 Data + (DP)4GND5GND6+12 VDC, 500mAContact DescriptionOuterPWR GNDInner+9 to 12VDC, 500mA
ViVOtech Confidential 6 ViVOpay 8850 Technical SpecificationsHardware SpecificationsMechanicalDimensionsThe ViVOpay 8850 has the following overall dimensions.MountingThe ViVOpay 8850 can be mounted to bracket or other surface using four M3 blind-tapped mounting holes. DimensionsLength 215.4 mm (8.48 in)Width 149.2 mm (5.87 in) maximumDepth 51.1 mm (2.01 in)Weight 0.57 Kg (1.25 lbs)Mounting Holes x476.20 mm 3.0 inches76.20 mm 3.0 inches
ViVOtech Confidential 7 ViVOpay 8850 Technical SpecificationsHardware SpecificationsEnvironmentalThe following table lists the environmental specifications for the ViVOpay 8850. Specification Details NotesStorage Temperature -10 to +60°C14 to 140°F Based on Bellcore GR-63-CORE.Operating Temperature 0 to 40°C32 to 104°FRelative Humidity 10 to 85% non-condensing
ViVOtech Confidential 8 ViVOpay 8850 Technical SpecificationsChapter 3Application Development and InterfacesOverviewThe ViVOpay 8850 employs an operating system and advanced software features based on our next generation firmware design. This modular architecture supports efficient certification and maintenance across the entire product line.The ViVOpay Runtime Environment (VRE) provides the architecture for writing new card and general applications, communications protocols, and user interface experiences. Application DevelopmentThe ViVOpay 8850 development environment is based an extensive library of commands and responses passed between the ViVOpay 8850 and POS device. The serial API and SDK functions allow easy development of Windows applications to interact with the ViVOpay 8850 over its serial interface.Developers can use the serial protocol API, the C++/C SDK, or both to develop applications for the ViVOpay 8850. Serial APIThe ViVOpay 8000-Series Serial Command API consists of over 60 commands for controlling the ViVOpay 8850 via the serial data port as part of your POS application. For complete information, see the ViVOpay 8000-Series Interface Developer's Guide.Key InjectionKey injection will be performed at the customer facility or at their contract manufacturer’s facility. The manufacturer must log the serial number at the time the keys are injected. The ViVOpay 8000-Series Interface Developer's Guide contains information on how to retrieve the serial number from the ViVOpay 8850.Device EmulationThe ViVOpay 8850 is capable of emulating third-party payment devices. Contact ViVOtech for more information on payment device emulation with the ViVOpay 8800.
ViVOtech Confidential 9 ViVOpay 8850 Technical SpecificationsApplication Development and InterfacesFirmware UpgradesThe ViVOpay 8850 firmware can be easily upgraded using a USB data cable and a Windows utility. ViVOpay 8850 has a secure boot loader to verify the authenticity of the ViVOpay firmware before it can be loaded. If authentication fails, the firmware is deleted and unit is disabled. The authenticity of the firmware is verified using 2048-bit RSA public keys that are embedded into the microprocessor.For more information, see the ViVOpay 8850 User Guide.InterfacesFixed promptsThe ViVOpay 8850 includes a set of pre-defined screen prompts to help customers through the payment process. Downloading custom or localized prompts is not supported in the ViVOpay 8850 firmware. The following list of PCI 2.1-compliant prompts are pre-defined for firmware release AR 2.1.0. amountamount ok?approvedapproved availapproved availableauthorizedauthorizing please waitavailablebalancecall your bankcancelcancelledcancel to rejectcard read okcard read ok remove cardcashcash back?choose transaction typeclearconfirm amountconnecting onlineconvert to credit?copyrightcreditdebitdeclineddoneend of key lifeenter configuration identer date and timeenter force transaction onlinefailfarefatal errorfeeinitializinginput date of birth and press enterinput joint applicant date of birth and press enterinput joint applicant social security number and press enterinput social security number and press enterinsert or swipe cardinternational cardinternational card please insertinternational card please swipeinvalid entryis amount ok?keys not foundno cardnot acceptednot authorizednot connectedofflineoffline available fundotherother amountout of orderpaymentpin try limit exceededplease enter amountplease enter cash back amountplease enter phoneplease enter tipplease enter tip amount using keypadplease enter tip option using keypadplease enter zip codeplease insert cardplease insert or swipe cardplease present cardplease present one card onlyplease press enter on keypad to continueplease press enter to continueplease push enterplease re-enter phone numberplease re-enter zip codeplease remove cardplease select 1 cardplease select optionplease sign on the screenplease sign the receiptplease swipe cardplease tap cardplease tap or swipe cardplease use chip readerplease use keypad to confirmplease use keypad to confirm or cancelplease use keypad to select accountplease use keypad to select optionplease use other visa cardplease waitplease wait...present cardpresent one card onlypress cancel to rejectpress enter to acceptprocessingprocessing...push enterreceipt?remove card please waitsignature requiredsignature required transaction not completedsubtotalswipe againswipe cardtap againtap cardtap or swipe cardthank youtimeouttiptip amounttotaltotal charged to cardtransaction completetransaction completedtransaction not completedunit disabledvivotech, inc.voucherwelcomewould you like a receipt?
ViVOtech Confidential 10 ViVOpay 8850 Technical SpecificationsApplication Development and InterfacesSoft ButtonsA fixed set of soft buttons are available for display and use on the touch screen. The size and location of the buttons is controlled through the communication interface using the appropriate commands. However the appearance and the text is fixed. The following button texts are available:The TOUCH button is used exclusively by the onboard diagnostics and not available for application programming. The button text is fixed to upper case.Onboard DiagnosticsOnboard diagnostics allow the user to boot up in a diagnostic mode to carry out various system components tests. These tests include:• Touch Screen•Keypad•LCD•LEDs• Buzzer• Magstripe •RFID• PIN keys statusFor more information, see the ViVOpay 8850 User Guide.Signature CaptureThe ViVOpay 8850 returns signature captures as either a PNG or BMP formatted graphic file. For more information, see the ViVOpay 8000-Series Interface Developer’s Guide.DONE CLEAR LOYALTYCREDIT OK EBTDEBIT YES GIFT CARDCANCEL NO CASH
ViVOtech Confidential 11 ViVOpay 8850 Technical SpecificationsChapter 4CertificationsSafety StandardThis product meets the basic Safety requirement as defined by IEC 60950-1: 2005 Second Edition and EN 60950-1: 2006 Second Edition + A11:200. EMI and RFID ComplianceThe product meets FCC and Industry Canada electromagnetic interference (EMI) and radio frequency interference device (RFID) compliance requirement. • US - 47CFR15J/FCC Part 15, Subpart J Class A (EMI) • FCC 15.225 (RFID)RoHS ComplianceThis product complies with European Union Directive 2002/95/EC (RoHS Directive) of the European Parliament and of the Council of 27 January 2003.WEEE ComplianceThis product complies with European Union Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE).Card Association CertificationsThis product is tested and certified by the card associations - Master Card Global, Visa International, American Express, Discover.• MasterCard PayPass ISO/IEC 14443 v1.1• MasterCard M/Stripe v3.3 • Visa - MSD v2.0.2• AmEx - ExpressPay 1.0 • Discover - v1.0PCI 2.1 CertificationThe ViVOpay 8850 is PCI 2.1 certified for online PIN transactions. Security design elements include:• PIN entry shield• Secure area on Main Board• Secure data protected from enclosure penetration
ViVOtech Confidential 12 ViVOpay 8850 Technical SpecificationsChapter 5TestingOverviewThe ViVOpay 8850 has been subjected to performance, durability, and environmental testing.EnvironmentalThe following table lists the environmental specifications for the ViVOpay 8850. DurabilityThe following table lists the durability specifications for the ViVOpay 8850.Specification Details NotesStatic Contact Discharge Withstands ±2kV to ±4kV EN 301 489-1, clause 9.3.2 and EN 61000-4-2, 1995, ESD (Electrostatic Discharge)Static Air Discharge Withstands ±2kV to ±8kVUltraviolet Exposure Colorfast to less than 5% variation after 3 years, no visible cracking or mechanical deterioration after 3 years.Spill resistant Survives minor spills Tested by ViVOtechComponent Specification CommentsViVOpay 8850 Greater than 6 years Mean Time Before Failure (MTBF)This is a calculated value based on Telcordia Technologies SR-332 modeled at 40°C.ViVOpay 8850 Drop test Dropped on six points from three feet on carpet covered concrete.MSR Greater than 1 million reads Manufacturer specification verified by ViVOtechTouch Screen Shatter resistance Survives a 1” diameter steel ball (2.4 ounces) dropped from 3 feetKeypad 1 million button pushesLithium-ion Battery 5 year shelf life Includes dissipation while the ViVOpay 8850 is unpowered
ViVOtech Confidential 13 ViVOpay 8850 Technical SpecificationsTestingHALT TestingThe ViVOpay 8850 underwent and passed thermal and vibration stress testing at an independent HALT lab.Test CommentsCold Temperature Operating Limit PassedHot Temperature Operating Limit PassedCold Temperature Destructive Limit PassedHot Temperature Destructive Limit PassedVibration Operating Limit PassedVibration Destructive Limit Passed

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