ViVOtech VP8850 Wireless Card Reader User Manual ViVOpay 8800 Tech Specs
ViVOtech, Inc. Wireless Card Reader ViVOpay 8800 Tech Specs
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| Document ID | 1606188 |
| Application ID | 6CcmQRAVofmvzgl1NVwfcg== |
| Document Description | User Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 109.32kB (1366481 bits) |
| Date Submitted | 2011-12-20 00:00:00 |
| Date Available | 2011-12-20 00:00:00 |
| Creation Date | 2011-12-14 10:46:16 |
| Producing Software | Acrobat Distiller 8.3.1 (Windows) |
| Document Lastmod | 2011-12-14 10:52:57 |
| Document Title | ViVOpay 8800 Tech Specs.book |
| Document Creator | FrameMaker 8.0 |
| Document Author: | sbaird |
ViVOpay® 8850 Technical Specifications ViVOtech, Inc. 451 El Camino Real, Santa Clara, CA 95050 Ph: (408) 248-7001 Email: info@vivotech.com URL: www.vivotech.com Part number: 730-0010-00 Revision 1, December 2011 Copyright© 2011, ViVOtech® Inc. All rights reserved. ViVOtech, Inc. 451 El Camino Real Santa Clara, CA 95050 This document, as well as the hardware and software it describes, is furnished under license and may only be used in accordance with the terms of such license. The content of this paper is furnished for informational use, subject to change without notice, and not to be construed as a commitment by ViVOtech, Inc. ViVOtech, Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in this document. Except as permitted by such license, no part of this publication may be reproduced or transmitted by electronic, mechanical, recorded, or any other method, or translated into another language or language form without the express written consent of ViVOtech, Inc. ViVOtech, ViVOwallet, ViVOnfc, ViVOcard, ViVOpay, ViVOpersona, and ViVOgiftcard are trademarks or registered trademarks of ViVOtech®, Inc. Warranty Disclaimer: The services and hardware are provided "as is" and "as-available," and the use of these services and hardware is at the user’s own risk. ViVOtech does not make, and hereby disclaims, any and all other express or implied warranties, including, but not limited to warranties of merchantability, title, fitness for a particular purpose, and any warranties arising from any course of dealing, usage, or trade practice. ViVOtech does not warrant that the services or hardware will be uninterrupted, error-free, or completely secure. December 2011 Table of Contents Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 ViVOpay 8850 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Payment Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Chapter 2 Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Main Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 User Interface Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Contactless Reader/Writer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Magnetic Stripe Reader (MSR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 EMV Contact Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Touch Screen LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Electrical Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Data Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 SAM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Chapter 3 Application Development and Interfaces . . . . . . . . . . . . . . . . . . . . . . . . 8 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Application Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Serial API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Key Injection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Device Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Fixed prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 ViVOtech Confidential ViVOpay 8850 Technical Specifications Soft Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Onboard Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Signature Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Chapter 4 Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Safety Standard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 EMI and RFID Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 RoHS Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 WEEE Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Card Association Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 PCI 2.1 Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Chapter 5 Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Durability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 HALT Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 ViVOtech Confidential ViVOpay 8850 Technical Specifications Chapter 1 Introduction About This Document This technical specification provides details on the ViVOpay 8850 to ViVOtech partners and POS system integrators requiring complete functional specifications. Information on certifications and test results is also included. ViVOpay 8850 Overview The ViVOpay 8850 is a PCI 2.1 certified counter-top contactless reader with integrated display, MSR, signature capture, and PIN pad. This device features serial RS-232 and USB 2.0 communications to POS systems. The ViVOpay 8850 seamlessly integrates with existing POS systems and requires minimal counter space at checkout stands. The ViVOpay 8850 is one in a series of multi-function payment devices using the same basic components for consistent programming interface and performance over the product line. Features The following features are supported: • • • • • • • • • • • • • • • • • • Support for NFC devices ISO 18092 support for peer-to-peer NFC devices and smartphones Support for contactless cards ADA-compliant keypad for PIN entry Three-track, bidiractional magnetic-stripe reader Electronic signature capture 24-bit color touch screen (480 x 272) Buzzer Industry standard LED indicators SAM card controller and two connectors EMV contact card reader Serial communications USB 2.0 slave interface Real time clock PCI PED 2.1 compliance Environmental compliance Field-upgradeable firmware Full application programming interface and software development kit over serial port with any Windows XP-based development tool Payment Applications ViVOpay 8850 supports the following contactless payment applications with AR 2.1.X firmware: • • • • • ViVOtech Confidential MasterCard PayPass Magstripe v3.3 Visa payWave MSD v2.0.2 American Express ExpressPay v1.0 Discover Zip v1.0 Google Wallet ViVOpay 8850 Technical Specifications Introduction • ViVOcard 1, 2, and 3 Other payment applications may be offered with future versions of the Advanced Reader firmware. Related Documentation The following documents also provide information on the ViVOpay 8850: • ViVOpay 8850 User Guide • ViVOpay 8000-Series Serial Interface Developers Guide • ViVOpay 8000-Series SDK Reference Manual ViVOtech Confidential ViVOpay 8850 Technical Specifications Chapter 2 Hardware Specifications Main Components User Interface Components Contactless Reader/Writer The radio frequency antenna used for contactless communications surrounds the touch screen. The typical reading range is 4 cm depending on conditions where the ViVOpay 8850 is located. Magnetic Stripe Reader (MSR) The enclosure incorporates a 3-track magnetic stripe card reader head conforming to ISO/IEC 78112 specifications. The analog signals from this MSR are protected in a flat ribbon cable that connects to the Controller Main Board. EMV Contact Card Reader The contact card reader is PCI- and ISO 7816-compliant contact interface supporting EMV 4.2 for contact card transactions. Keypad The 13-button keypad is ADA compliant and withstands more than one million pushes on each button. The keypad membrane snap domes provide approximately 220 gms of tactile feedback when pressed. Touch Screen LCD The capacitive touch screen is a 24-bit color LCD with a 480 x 272 pixel resolution. The touch screen withstands more than one million signatures. Stylus The stylus is an active capacitance device with a straight cord and connector. Only the stylus can be used to write on the touch screen. Replacement styluses are available. Electrical Interface The ViVOpay 8850 has four connectors: data, power, stylus, and SAM card. Data The ViVOpay 8850 data connector supports serial and USB communications on a single 10-pin RJ45/RJ50 connector. Data cables with power are available. The pinouts for the data connector are given below. Pin Number Description +9-12VDC, 500mA RS-232 Tx RS-232 Rx ViVOtech Confidential ViVOpay 8850 Technical Specifications Hardware Specifications Pin Number Description +9-12VDC, 500mA Data + (DP USB) Data - (DM USB) PWR GND N/C PWR GND 10 VBUS (USB) Data Cables Data cables are available in 1, 2, and 3 meter lengths (part numbers ending in -00, -01, -02 respectively). The pinouts for the POS side of the data cables are given in the tables below. RS-232 (220-2463-0X) DB9 Pin Number Description No connect RS-232 Tx RS-232 Rx No connect GND No connect No connect No connect No connect RS-232 with power (220-2467-0X) DB9 Pin Number Description No connect RS-232 Tx RS-232 Rx No connect PWR GND No connect No connect No connect +12VDC, 500mA ViVOtech Confidential ViVOpay 8850 Technical Specifications Hardware Specifications USB (220-2462-0X) USB Pin Number Description VBus Data - (DM) Data + (DP) GND USB with power (220-2466-0X) USB Pin Number Description VBus Data - (DM) Data + (DP) GND GND +12 VDC, 500mA Power Power to the ViVOpay 8850 is supplied through a 5.5 mm barrel connector (socket). The following table gives the pinouts. Contact Description Outer PWR GND Inner +9 to 12VDC, 500mA Maximum power consumption is 13.5 Watts. Maximum voltage input is 24 VDC, not recommended for sustained usage. The ViVOpay 8850 also includes a lithium-ion battery with a shelf life of 5 years. Stylus The 4-pin stylus connector has a lock tab for added security. Use only styluses available from ViVOtech for this connector. SAM Card The ViVOpay 8850 has one SAM card slot standard with a second optional SAM slot. ViVOtech Confidential ViVOpay 8850 Technical Specifications Hardware Specifications Mechanical Dimensions The ViVOpay 8850 has the following overall dimensions. Dimensions Length 215.4 mm (8.48 in) Width 149.2 mm (5.87 in) maximum Depth 51.1 mm (2.01 in) Weight 0.57 Kg (1.25 lbs) Mounting The ViVOpay 8850 can be mounted to bracket or other surface using four M3 blind-tapped mounting holes. 76.20 mm 3.0 inches Mounting Holes x4 76.20 mm 3.0 inches ViVOtech Confidential ViVOpay 8850 Technical Specifications Hardware Specifications Environmental The following table lists the environmental specifications for the ViVOpay 8850. Specification Details Notes Storage Temperature -10 to +60°C 14 to 140°F Operating Temperature 0 to 40°C 32 to 104°F Relative Humidity 10 to 85% non-condensing ViVOtech Confidential Based on Bellcore GR-63CORE. ViVOpay 8850 Technical Specifications Chapter 3 Application Development and Interfaces Overview The ViVOpay 8850 employs an operating system and advanced software features based on our next generation firmware design. This modular architecture supports efficient certification and maintenance across the entire product line. The ViVOpay Runtime Environment (VRE) provides the architecture for writing new card and general applications, communications protocols, and user interface experiences. Application Development The ViVOpay 8850 development environment is based an extensive library of commands and responses passed between the ViVOpay 8850 and POS device. The serial API and SDK functions allow easy development of Windows applications to interact with the ViVOpay 8850 over its serial interface. Developers can use the serial protocol API, the C++/C SDK, or both to develop applications for the ViVOpay 8850. Serial API The ViVOpay 8000-Series Serial Command API consists of over 60 commands for controlling the ViVOpay 8850 via the serial data port as part of your POS application. For complete information, see the ViVOpay 8000-Series Interface Developer's Guide. Key Injection Key injection will be performed at the customer facility or at their contract manufacturer’s facility. The manufacturer must log the serial number at the time the keys are injected. The ViVOpay 8000Series Interface Developer's Guide contains information on how to retrieve the serial number from the ViVOpay 8850. Device Emulation The ViVOpay 8850 is capable of emulating third-party payment devices. Contact ViVOtech for more information on payment device emulation with the ViVOpay 8800. ViVOtech Confidential ViVOpay 8850 Technical Specifications Application Development and Interfaces Firmware Upgrades The ViVOpay 8850 firmware can be easily upgraded using a USB data cable and a Windows utility. ViVOpay 8850 has a secure boot loader to verify the authenticity of the ViVOpay firmware before it can be loaded. If authentication fails, the firmware is deleted and unit is disabled. The authenticity of the firmware is verified using 2048-bit RSA public keys that are embedded into the microprocessor. For more information, see the ViVOpay 8850 User Guide. Interfaces Fixed prompts The ViVOpay 8850 includes a set of pre-defined screen prompts to help customers through the payment process. Downloading custom or localized prompts is not supported in the ViVOpay 8850 firmware. The following list of PCI 2.1-compliant prompts are pre-defined for firmware release AR 2.1.0. amount amount ok? approved approved avail approved available authorized authorizing please wait available balance call your bank cancel cancelled cancel to reject card read ok card read ok remove card cash cash back? choose transaction type clear confirm amount connecting online convert to credit? copyright credit debit declined done end of key life enter configuration id enter date and time enter force transaction online fail fare fatal error fee initializing input date of birth and press enter input joint applicant date of birth and press enter input joint applicant social security number and press enter input social security number and press enter ViVOtech Confidential insert or swipe card international card international card please insert international card please swipe invalid entry is amount ok? keys not found no card not accepted not authorized not connected offline offline available fund other other amount out of order payment pin try limit exceeded please enter amount please enter cash back amount please enter phone please enter tip please enter tip amount using keypad please enter tip option using keypad please enter zip code please insert card please insert or swipe card please present card please present one card only please press enter on keypad to continue please press enter to continue please push enter please re-enter phone number please re-enter zip code please remove card please select 1 card please select option please sign on the screen please sign the receipt please swipe card please tap card please tap or swipe card please use chip reader please use keypad to confirm please use keypad to confirm or cancel please use keypad to select account please use keypad to select option please use other visa card please wait please wait... present card present one card only press cancel to reject press enter to accept processing processing... push enter receipt? remove card please wait signature required signature required transaction not completed subtotal swipe again swipe card tap again tap card tap or swipe card thank you timeout tip tip amount total total charged to card transaction complete transaction completed transaction not completed unit disabled vivotech, inc. voucher welcome would you like a receipt? ViVOpay 8850 Technical Specifications Application Development and Interfaces Soft Buttons A fixed set of soft buttons are available for display and use on the touch screen. The size and location of the buttons is controlled through the communication interface using the appropriate commands. However the appearance and the text is fixed. The following button texts are available: DONE CLEAR LOYALTY CREDIT OK EBT DEBIT YES GIFT CARD CANCEL NO CASH The TOUCH button is used exclusively by the onboard diagnostics and not available for application programming. The button text is fixed to upper case. Onboard Diagnostics Onboard diagnostics allow the user to boot up in a diagnostic mode to carry out various system components tests. These tests include: • • • • • • • • Touch Screen Keypad LCD LEDs Buzzer Magstripe RFID PIN keys status For more information, see the ViVOpay 8850 User Guide. Signature Capture The ViVOpay 8850 returns signature captures as either a PNG or BMP formatted graphic file. For more information, see the ViVOpay 8000-Series Interface Developer’s Guide. ViVOtech Confidential 10 ViVOpay 8850 Technical Specifications Chapter 4 Certifications Safety Standard This product meets the basic Safety requirement as defined by IEC 60950-1: 2005 Second Edition and EN 60950-1: 2006 Second Edition + A11:200. EMI and RFID Compliance The product meets FCC and Industry Canada electromagnetic interference (EMI) and radio frequency interference device (RFID) compliance requirement. • US - 47CFR15J/FCC Part 15, Subpart J Class A (EMI) • FCC 15.225 (RFID) RoHS Compliance This product complies with European Union Directive 2002/95/EC (RoHS Directive) of the European Parliament and of the Council of 27 January 2003. WEEE Compliance This product complies with European Union Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE). Card Association Certifications This product is tested and certified by the card associations - Master Card Global, Visa International, American Express, Discover. • MasterCard PayPass ISO/IEC 14443 v1.1 • MasterCard M/Stripe v3.3 • Visa - MSD v2.0.2 • AmEx - ExpressPay 1.0 • Discover - v1.0 PCI 2.1 Certification The ViVOpay 8850 is PCI 2.1 certified for online PIN transactions. Security design elements include: • PIN entry shield • Secure area on Main Board • Secure data protected from enclosure penetration ViVOtech Confidential 11 ViVOpay 8850 Technical Specifications Chapter 5 Testing Overview The ViVOpay 8850 has been subjected to performance, durability, and environmental testing. Environmental The following table lists the environmental specifications for the ViVOpay 8850. Specification Details Notes Static Contact Discharge Withstands ±2kV to ±4kV EN 301 489-1, clause 9.3.2 and EN 61000-4-2, 1995, ESD (Electrostatic Discharge) Static Air Discharge Withstands ±2kV to ±8kV Ultraviolet Exposure Colorfast to less than 5% variation after 3 years, no visible cracking or mechanical deterioration after 3 years. Spill resistant Survives minor spills Tested by ViVOtech Durability The following table lists the durability specifications for the ViVOpay 8850. Component Specification Comments ViVOpay 8850 Greater than 6 years Mean Time Before Failure (MTBF) This is a calculated value based on Telcordia Technologies SR-332 modeled at 40°C. ViVOpay 8850 Drop test Dropped on six points from three feet on carpet covered concrete. MSR Greater than 1 million reads Manufacturer specification verified by ViVOtech Touch Screen Shatter resistance Survives a 1” diameter steel ball (2.4 ounces) dropped from 3 feet Keypad 1 million button pushes Lithium-ion Battery 5 year shelf life ViVOtech Confidential 12 Includes dissipation while the ViVOpay 8850 is unpowered ViVOpay 8850 Technical Specifications Testing HALT Testing The ViVOpay 8850 underwent and passed thermal and vibration stress testing at an independent HALT lab. Test Comments Cold Temperature Operating Limit Passed Hot Temperature Operating Limit Passed Cold Temperature Destructive Limit Passed Hot Temperature Destructive Limit Passed Vibration Operating Limit Passed Vibration Destructive Limit Passed ViVOtech Confidential 13 ViVOpay 8850 Technical Specifications
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