Vocollect TT500-33300 Talkman-OPEN (Apollo) terminal User Manual part 5

Vocollect Inc Talkman-OPEN (Apollo) terminal part 5

$\t~i~~"',.-..~'.,";~::;,..: "',~~~~i~!.#.ij;lli-~i;;i ~;";::':!,,:j"";";.s " :;f;;~;~,ii:f-;r;;;;r;jTalkman@ Open Operator's GuideThis chapter describes how to tum aTalkman terminal on and off, how to talk toor control the voice dialog with a T alkmanterminal, and how to handle a Talknlanterminal that is not collecting data. ¥1.~1~using the Talkman terminal is as easy as working with anassistant. The Talkman terminal asks you questions orprovides instructions, and listens for your responses. Fromtime to time, you may need to ask the Talkman terminal torepeat something, erase a response, or infoml you of the possibleresponses to a question. To do these things, you need to learn voiceand button controls.Keeping an Idle Talkman Terminal in ItsCradleWhen not being used to collect data (idle), a Talkman should alwaysbe placed into a powered Talkman cradle (see Chapter 6,"Maintaining Talkman Batteries" for information on how to place aTalkman into its cradle). The Talkman cradle allows Talkman toreceive instructions from the host computer when idle.~, ':; ;".,17$

~:i,;::Jfl~~;[' ,.,',:;;;1i i,:;,::~~:1:~1t :,,-;~:,,1~," " ,;~,Talkman@ Open Operator's Guide-G,..,',,'-,Putting on the Talkman BeltFasten the Talkman belt around your waist and adjust it until it feelscomfortable. The Talkman can be worn on either side. Theconnectors toward the back out of the way ( see Fig. 4-2) .Open thevelcro tab near the belt buckle and remove the top belt from thevelcro connection. Slide the top belt through the groove on the backofTalkman (see Fig. 4-1). Reattach the top belt to the velcroconnection and close the velcro tab.Figure 4-1 Inserting T alkman BeltFigure 4-1 InsertingT alkman BeltFigure 4-2 Wearing the T alkmanterminal..,GUiG~f:w{;.."";~~~~,ti:i.;;;"':~;;,,"""'-;>.,)IWearing the Talkman terminal andHeadsetPut the belted Talkman terminal on. The connectors should betoward the back. The battery to the front. Run the headset cord up""'" ~~1:"18

$;\~~ic;~~~~c,Talkman@ Open Operator's Guideyour back and over your shoulder. Clip the headset cord to yourcollar and low on your shirt (or jacket) near the Talkman terminalconnectors. (Seeftgure4-3)Figure 4- 3 Wearing the T alkman terminalTurning On the Talkman TerminalTo turn on the Talkman terminal, press the yellow play / pausebutton. The LED will go solid green.If the Talkman terminal is starting a new session, it says:c ---, ~~- c c -!"hC ~,;;19$

Talkman@ Open Operator's GuideThe Talkman terminal then says:"Pleasesay"zero""!!"""!""""-",,,,,,This is called a background noise sample. You speak each of thenumbers as they are asked so that the Talkman terminal candetemUne how noisy the environment is, and to account for thisnoise when listening to you. This is the same as when you startedenrollment training and will happen at the beginning of each timethat you use the Talkman tem1inal.After a brief pause, the Talkman terminal saysPlease !~and after a brief pause, begins asking you questions or providinginstructions from your site's application. Your system administratorcan provide help on your site's application.While you are in the middle of data collection, you can pause theTa1kman terminal by pressing the yellow play /pause button.Talkman will remember where you left off and ask for the next word.If you pause for an extended period of time, the Ta1kman terminalmay ask you to repeat, "zero," "one," "twO," and "three" again.Remember that the Talkman terminal is expecting you to talk to it inthe same way you trained it during enrollment training. Don't yell,whisper, or over-enunciate your words. Talk in your normal, everyday tone of voice...i'~~...T o pause data collection:20 ~~

Talkman@ Open Operator's Guide.Press the yellow play/pause button or.Say, "Talkman, Sleep."NOTE: The LED will blink green when the Talkman tenninalis paused.Either will tell the Talkman terminal to stop speaking and listening.The only way to start the Talkman terminal after pausing it is to pressthe yellow play / pause button again. The Talkman temlinalremembers where you were if you pause in the middle of collectingdata. So if you are collecting data, and pause Talkman, when you turnit back on, it asks the current unanswered question.Also, if you don't speak to the Talkman terminal for a while, it willturn itself off. It says, "Goodnight" and stops listening. This way ifyou forget to turn it off, it knows to turn itself off. The default settingfor how long the Talkman will wait for an answer beforeautomatically pausing is 60 seconds. This setting may be changed byyour system administrator.When you turn the Talkman tenninal back on by pressing the yellowplay/pause button, it remembers where you left off and repeats thelast unanswered or partially answered question.Do not remove the battery from a paused Talkmantenninal. You will lose data that you collected. Youmust Stop the Talkman terminal. (See next section.)..Warnmg.Stopping the Talkman TerminalTo stop the Talkman Terminal, hold the play/pause button downuntil the LED turns red and then off.When you are sure that the Talkman tenninal is turned off, you canremove the battery and replace it with a fully charged battery.~~iifi21

Talkman@ Open Operator's GuideSpeaking to the Talkman TerminalFor the Talkman terminal to best understand you, speak the way younormally do. There is no correct way to say a word, so the enrollmenttraining lets the Talkman terminal learn how you speak. The key toallowing the Talkman terminal to best understand you is to say wordsthe same way every time.The Talkrru1n terminal does a background noise sample at thebeginning of every data collection session when it asks you to pleasekeep quiet for a few seconds and to repeat the words, one, two, andthree. This allows it to adjust for noisy or quiet backgrounds.Even when you are in a loud area, there is no need to yell at theT alkman tenninal.For best possible recognition, the microphone should be at thecomer of your mouth, out of the flow of your breath. 1/4 inch awayfrom your face. cY ou should be able to run the tip of your finger overthe comer of your lip and your fingernail should just brush themicrophone. (Seefigure 4-4).)-;:;;-0e"'1,~"'I"'.'Figure 4-4 Placement of Microphone~Place windscreen coveredmicrophone at corner ofmouth, out of flow ofbreath, 114 .from face.22 ~

Talkman@ Open Operator's GuideT alk-Ahead CapabilityNew Talkman users often listen to the entire question beforeresponding. As you become more comfortable using the Talkmanterminal, you can interrupt it by answering while it is still talking, oreven before it asks the question. When you start talking, theTalkman terminal stops.This talk-ahead feature of the Talkman terminal allows you to answerseveral questions in advance without waiting to hear the entirequestion.For example, suppose your task has the following questionsIs this a truck or car?..What color is the vehicle?If you respond to the first question by saying, "Truck, Blue," theTalkman terminal does not speak the second question since it heardthe answer to it, but instead speaks the next question in your task. Ifthe echo feature is enabled, the Talkman terminal repeats the answersit heard. Since each task is different, refer to your systemadministrator for information on whether echo is used at your site.New operators sometimes try to rush words together, like whentrying to talk ahead or speaking a group of digits, such as a partnumber. Until you are comfortable with the talk-ahead feature, it iseasier if you pause slightly between each word. For example, if theTalkman tenninal asks you :"What is the serial number?"say:"one" pause "nine" pause "one:Once you are more comfortable using the Talkman terminal, you canspeak groups of words without pausing between them.~, ~~~23

~iTalkman@ Open Operator's GuideNote: This is a feature that may not be active at your site. Pleaseask your system administrator whether you can talk ahead.Talkman Control FeaturesThe Ta1kman terminal provides features, either through voice commandsor keypad buttons that allow you to control the dialog.. This includesgetting help for a question, erasing data, controlling how loud theTalkman tenninal speaks, changing the active operator, and retrainingwords the Talkman temlinal is having trouble understanding. It alsoincludes a feature that allows the Talkman tem1inal to better adjust to thenoise in the area where you are working.Table 4-1 summarizes the Talkman terminal controls, and how toperform functions using either Talkman buttons or voice controls. Somefunctions can only be done -with Talkman buttons, others can only bedone using voice controls, and some can be initiated by both.iJ;0~~Talkman Button ControlsYou can use Talkman buttons to control Talkman operations. Thisincludes:.turning the Talkman ternllnal onpausing the Talkman tem1inalturning the Talkman ternllnal offchanging the Talkman tem1inal's volumechanging the operatorallowing the Talkman terminal to adjust to thebackground noiseupdating voice training for certain words.....~,:~.JI;J,..}-..§..,j;/24

$Talkman@ Open Operator's GuideTurn Talkman On , Yellow Play /Pause'.../II)Yellow Play /PauseSolid greennaPause Talkman(Press once)Talkman, Sleep BlinkinggreenTurn Talkman Off(Press and hold for5 seconds)Solid red tooffnaChange Volume ofTalkman's VoiceSolid greenGray Plus/:M:inusbuttonsT aIkman, Volume-Louder-Softer-ContinueSolid greenTalkman, RepeatTalkman, HdpnaGet Help:Question/InstructionValid ResponsesChange Operator Gray Operatol na Blinking redduringchange.Solid greenRed BackgroundNoiseBackground NoiseAdjustmentna.Solid greenRetrain a Word Blue Update TrainInaEnd voice controlfeature/ resumeoperationT alkman,ContinueSolid greennaTalkman, BackupTalkman, EraseSolid greennaErase data:(This erases all wordsup to the last prompt orone word in a series ofwords) --T able 4-1, Summary ofT alkman Controls -Voice Commands or Buttons~,;;:,\25$

Talkman@ Open Operat'or's GuideVoice ControlsYou can control the Talkman tenninaJ 'With voice controls. By sayingthe word, "Talkman*" and then saying a control word, you can tellthe Talkman tenninal to backup, repeat infomlation, talk louder orsofter, or provide help messages. Some of these functions can alsobe perfomled by pressing a Talkman button. These voice controlshave been reviewed in Table 4-1.Table 4-2 shows the voice controls you can use and what functioneach does. Each voice control is started by saying "Talkman*", thenthe voice control.fl"~i~:T able 4-2) T alkman Voice Controls*Check with your system administrator to see if your site has changedany voice control words from the defaults. If the Talkrnan terminaldoesn't listen when you are using voice control words, this may bethe problem.NoteThe Talkman terminal repeats rlle word "Talkman*" afteryou say it to let you know that it expects the next word tobe a voice control word. .26

$:~j::~~1t;?:.tt'.~'cf:~;;~i'~;:;:j.~:i~i!,':;::!,';¥;:i;:i~ c;i;-L;-..Talkman@ Open Operator's GuideYou use ilie voice controls, "Talkman, Bac.kup" and "TaIkman, Erase" toerase voice data you've just entered You would normally use iliesecommands when ilie Talkman terminal misunderstands your response."Ta1kman, Backup" erases all responses to ilie current question."Ta1kman, Erase" erases ilie last word spoken if a series of digits orwords are part of ilie response. If the response is a single word, ilie twocommands work ilie same.Talkman, Backup*Saying "Talkman, Backup" tells the Talkman terminal to erase the lastword or group of words you said in response to a question and thenrepeat the question. For example, if you respond to a question for afive-digit serial number by saying:"one, two, three, Talkman, Backup"the Talkman terminal forgets that you said "one, two, three", andrepeats the serial number question. This voice control is just likeUSIng an eraser. ~;~1'Saying "Talkman, Backup" repeatedly erases infonnation through thetask, eliminating answers to previous questions until the infonnationyou are attempting to erase is no longer available.Talkman, Erase*This tells the Talkman temlinal to erase the last word you said as partof a response to a question. For example, if you respond to aquestion for a five-digit serial number by saying ."one, two, three, Talkman, eraselthe "three" is erased. the Talkman terminal "beeps" to let you knowit erased a word. If you say, "Talkman, Erase" again it will beep anderase the "two." If you say it one more time, the Talkman terminalerases the "one", and instead of beeping r(~peats the question to letyou know you have erased the first response to a prompt.~ ; " c-"~.",,,...c, ~,c~,1\27$

$.:;':,'ii,,"-," ";~;;;'., :;~;:;i;:'\:~:;:t~;~;;~::~'h1;T::~:Talkman@ Open Operator's GuideWhereas saying "Talkman, Backup" eliminates all words said inresponse to a prompt, saying "Talkmatl, Erase" eliminates onlyasingle word. Saying "Talkman, Erase" repeatedly erases informationthrough the task, eliminating answers to previous questions until theinformation you are attempting to erase is no longer available.~.I~"1"'",To ask the Talkman terminal to repeat the question or instruction,say "Talkman, Repeat." To request help from the Talkman terminalfor how to respond to the question or instruction, use "Talkman,Help."Talkman, Help*In response to this voice control, the Talkman terminal gives you ahelp message. For example, if at the question "What is the partnumber?" you say, "Talkman, Help," the Talkman terminal might say"The part number is a three digit number, followed by a letter." Helpmessages are developed by your organization. If no help messageexists for the question, Talkman just r(:peats the question when youissue this voice command.':~~0.~~"~"-,-:t~.:.~:(;fiTalkman, Repeat*This voice control makes the Talkman terminal repeat the previousquestion, the previous answer, and the current question.;.:..~~, If the current question has a inulti-word response, like a part number,and you have already said one or more of the words, only the currentquestion and response are repeated....;;.."'"';}---0,ft-.6.tN ote: There is a difference between Continue and Repeat.Continue tells the Talkman tern1inal to speak only thecurrent prompt,.Repeat tells the Talkman 1:erminal to say the previousprompt and answer also.--"'\ ~~28$

Talkman@ Open Operator's GuideFor example, if the Talkman terminal said, "Say the partnumber," you said, "one, two, three," the Talkman terminalthen said, "Say the slot number."If you responded by saying, "Talkman, Repeat, " the Talkmanterminal would say, "Say the part number. One. Two. Three.Say the slot number."Talkman, ContinueSaying "Talkman, Continue" ends any control word sequence -initiated by a voice control -and returns r.he Talkman terminal to datacollection. If you have said one or more words in response to thecurrent question, the words spoken are also repeated. For example, ifyou respond to a question for a five-digit serial number by saying"one two, Talkman, Continue," Talkman says "What is the SerialNumber, one, two."Retraining a WordThe blue update training button lets you retrain a word the Talkmanterminal is having difficulty understanding.To train a word, you must be at a prompt where that word is one of thevalid words you can say to answer the prompt. For example to retrain thedigit, "2" you must be at a prompt where the word, "2" is a validresponse. Then press the blue update train button.The Talkman terminal ilien says:Update Trailiing. Press the ~rowsUritil you cCC ccccc ccccccPress the gray arrow buttons. Each time you press an arrow button, theTalkman terminal speaks a word that is valid for the current promptThe words for the current prompt are listed alphabetically. The arrow~29

$Talkman@ Open Operator's Guidebuttons let you move up and down throttgh ilie list until you find ilieword you want to retrain.When the Talkman tenninal speaks the ,vord you wish to retrain, pressthe blue update-training button again. Yau may be asked to repeat thewords "0 " "1 " "2" and "3" if you hay(' not done a background noise, , , , .sample recently. Then you are asked to 5:ay the selected word a fewtimes just like during enrollment training.Note:To retrain one of the voice control words, you must firstsay "Ta1kmart*" and then select 1:he blue buttoft Thenasyou press the gray plus/ minUi; buttons, the TaJkmantem1inal will repeat the voice ccontrOl words. Select theword by pressing the blue buttoft The word, "TaJkman" isavailable to be retrained at every prompt""-,~,.,"~~When the Talkman terminal is finished ..\lith the update training process,it beeps for a few moments, then says the prompt where you left off andyou can continue data collection.Note:Press rl:1e yellow play / pause button tWice to cancel updatetraining at anytime.The red background noise sample button' allows the Talkmanterminal to adjust to the volume of background noise you areworking in. Use this button if Talkman. is having trouble hearing you.IfTalkman is only having trouble with a word or two and doing a30 ~,"',"',.F'~r$

Talkman@ Open Operator's Guidebackground noise sample does not improve the recognition, you maywish to retrain the word or words you are having trouble with (seethe "Retraining a Word" section in this chapter).When you press the red background nojse sample button, .theTalkman terminal says:cPleas e keep ~ietfor: a £ew seconds.Then the Talkman tenninal asks you to say the words, "0," "1," "2,"and "3."Once you have repeated these words, the Talkman terminal adjuststhe settings for background noise, and says the prompt where youleft off. You can then resume data collection.You can control how loud the Talkman terminal speaks by usingeither the Gray Plus/Minus button ..~ or by using the voicecontrol, "Talkman, Volume."Gray Plus/Minus ButtonsEach time you press a gray plus/minus button --, theTalkman terminal says "louder" or "softer" in a louder or softervoice. You can resume data collection by simply answering theprompt you are at.Talkman, Volume* .Say "Talkman, Volume", followed by:increases volumedecreases volumeends volume adjustmentlouder*softer*continue*~~31

~;cc';::~:f; ':t,;;~.~":tI~)-iii;~t~;~t: ~;~:~;~~~~:;;g~::.~~:i~:~::~:.;.l:~:i:~Talkman@ Open Operator's Guidebackground noise sample does not improve the recognition, you maywish to retrain the word or words you are having trouble with (seethe "Retraining a Word" section in this chapter).When you press the red background noise sample button, .theTalkman terminal says:PleasekeeT'lquietfora ~Then the Talkman tem1inal asks you to say the words, "0," "1," "2,"and "3."Once you have repeated these words, the Talkman terminal adjuststhe settings for background noise, and says the prompt where youleft off. You can then resume data collection.Adjusting How Loud the 'Talkman TerminalSpeaksYou can control how loud the Talkman terminal speaks by usingeither the Gray Plus/Minus button ..I~ or by using the voicecontrol, "Talkman, Volume."Gray Plus/Minus ButtonsEach time you press a gray plus/ minus button -, theTalkman terminal says "louder" or "softer" in a louder or softervoice. You can resume data collection by simply answering theprompt you are at.Talkman, Volume* .Say "Talkman, Volume", followed by: I: Ilouder*softer*continue* ends volume adjustmentI, !31increases volumedecreases volume

Talkman@ Open Operator's GuideEach time you say, "louder" or "softer," the Talkman terminalrepeats your voice command at a slightly louder or softer volume.When you are comfortable with the volume, say "continue". theTalkman tenninal then repeats the cU!1~ent question or instruction atthe new volume setting.For example, you can say "Talkman, V.olume, Louder, Louder,Softer, Continue." In this case, the volwne is set one level higher.Different operators can use the same Talkman terminal at differenttimes. Only one operator is active at a time, meaning only oneperson can talk to the Talkman terminal at a time. Changing theactive operator can be done while you are in radio range. To changethe active operator, the Talkman terminal's LED must be solid green(meaning the Talkman terminal is on).-f;;~, "--,.dji Do the following to change the active operator:Press the gray operator button on the Talkman terminal1The Talkman temlinal saysto scroll through2.While it retrieves a list of all operal:ors that have been assigned toit. It may take a few moments for this to occur.Press the gray plus/minus buttonsthe list of available operator name5;.3. Press the gray operator button again once you hear yourname. It will take a few moments for the new active operator toloaded. The Talkman terminal says:;-.;jt This tells you that it is going to' load your voice patterns.Then the Talkman terminal says:~32

$Talkman@ Open Operator's GuidePlease-And you are ready to collect data with your Talkmanterminal.If your name is not in the list, one of the options the Talkmanterminal says is:; .s e 1 ec t r\rieratorfromGlobalTeam!j'-'1:' '!At this point, press the gray operator button -i TheTalkman terminal will retrieve the list of global operatorteams.2.Talkman will then load this new list of operators.Note:Changing the active opetator can only be done while theTalkman terminal is in radio range. If you have troublechanging the active operator, move to a spot rl1at is in radio~133$

Vocollect TT500-33300 Talkman-OPEN (Apollo) terminal User Manual part 5

Vocollect Inc Talkman-OPEN (Apollo) terminal part 5

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