Woodstream CFA2 Custom Fence Anchor User Manual Manual

Woodstream Corporation Custom Fence Anchor Manual

Manual

     5015 B.U. Bowman Drive  Buford, GA 30518 USA Voice: 770-831-8048 Fax: 770-831-8598   Certification Exhibit     FCC ID:  SNA-CFA2 IC: 9458A-CFA2  FCC Rule Part: 15.247 IC Radio Standards Specification: RSS-210  ACS Report Number:  11-0003.W06.35.A   Manufacturer: Woodstream Corporation Model: 5144A     Manual
Instruction ManualHavahart ® WirelessWoodstream Corporation69 North Locust StreetLititz, PA 17543  |  1-800-800-1819www.HavahartWireless.com DO NOT RETURN THIS PRODUCT TO THE STORE FOR ANY REASON.CONTACT HAVAHART® WIRELESS DIRECTLY!CALL 1-800-800-1819, OPTION 1.Model 5144GPRIOR TO INSTALLATION Fully Charge the System Controllerand Batteries for 3 hours.AVERAGE SYSTEM SETUP TIME IS 2 HOURS.
2Congratulations and thank you for choosing the Custom-Shape Wireless Dog Fence from Havahart® Wireless — the leading innovator of digital wireless fence solutions.      Featuring breakthrough, patented, wireless technology, the Custom-Shape Wireless Dog Fence is designed to maximize the freedom and safety of your dog, with minimal effort, investment and impact on your property.  It is the industry’s most-advanced, wireless dog containment system.The Custom-Shape Wireless Dog Fence gives you all the advantages of a professionally-installed, underground wire fence system without all the hassles and costs. Our revolutionary technology allows you to shape the wireless fence to the specific configuration of your yard — maximizing the space for your dog to roam. It also allows you to add Custom Exclusion Zones thereby keeping your dog out of your garden or swimming pool. There are no wires to bury or break, no back pains from digging, and no wasted money on trenching — just a fast & easy setup that creates freedom for your dog to roam! Table of ContentsTable of ContentsWelcomeHavahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.comHavahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 1IMPORTANT SAFETY REMINDERS   .............................................................................................................................SYSTEM COMPONENTS   ...............................................................................................................................................KEY DEFINITIONS, TECHNOLOGY & HOW IT WORKS ...........................................................................................   - Roaming Area  - Trigger Zone  - Exclusion Zone - Controller - Bases - Havahart® Wireless Collar  - The Technology Behind the System  - How it WorksGETTING STARTED  ....................................................................................................................................................................... - Quick Checklist  - Planning Your Fence Boundary & Exclusion ZonesINSTALLING THE CUSTOM-SHAPE WIRELESS DOG FENCE  ..........................................................................................     Setting Up the Bases .............................................................................................................................................      - Installing the Bases    - Accessing the Wireless Fence Tracker    - Activating the Bases Setting Up the Fence Boundary/Trigger Zone ...................................................................................    - Placing Fence Boundary Training Flags    - Recording the Fence Boundary/Trigger Zone    - Removing the Fence Boundary/Trigger Zone    - Removing/Resetting System Bases   - Advanced Base Setup - Manual Distance Entry Setting Up the Exclusion Zones (Optional) ............................................................................................    - What are Exclusion Zones (ExZones)?    - Placing Exclusion Zone Training Flags    - Recording an Exclusion Zone    - Naming an Exclusion Zone    - Removing an Exclusion Zone    - Deactivating /Reactivating an Exclusion Zone Setting Up the Collar(s) .......................................................................................................................................    - Installing a Battery    - Activating a Collar    - Naming a Collar    - Adjusting the Correction Level of a Collar    - Testing the Trigger Zone  - Removing a Collar  - Recharging a Battery  - System Monitoring / Checking Battery Status  - Fitting a Collar Wireless Fence Tracker Examples ..........................................................................................................            27TRAINING YOUR DOG ..................................................................................................................................................................FACTORS AFFECTING SIGNAL STRENGTH ........................................................................................................................... TERMS OF USE AND LIMITATION OF LIABILITY ................................................................................................................WARRANTY INFORMATION  .....................................................................................................................................................345788131621 2936394012345 IMPORTANT MESSAGE !NOTE: To ensure your complete satisfaction and your dog’s safety,  please read and follow all of these instructions carefully.  Should you need assistance, our Consumer Care Specialists are ready to help.  Call 1-800-800-1819, and press “1”.Register Your Havahart® Wireless Fence at www.HavahartWireless.com/customerservice/product-registration to ACTIVATE YOUR WARRANTY.Thank you for purchasing the Custom-Shape Wireless Dog Fence from Havahart® Wireless!1Proper training of your dog is the most critical element in ensuring the success of your wireless dog fence. Consult the training section of this manual once you have set up your wireless dog fence.
 Controller USB Cable  USB AC Adapter Master Base 3 Bases 4 AC Adapter Power Cords For Bases Removable Wall-Mount Adhesive Strips  4 Screws and 4 Wall Anchors Collar        2 RCR123 Batteries For Collar Battery Charger Extra Set Of Collar Probes For Short-Haired Dogs Heart-Shaped Collar Tester 74 White Training Flags, 1 Blue Training Flag Instructional DVD  Quick Setup Guide    Troubleshooting Guide   System ComponentsImportant Safety Reminders System Components Important Safety Reminders3 4AA JBKCLD MEFGHBDEFFGHE EIJLMHavahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.comHavahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 1To ensure the safe and effective operation of your Custom-Shape Wireless Dog Fence, please read and follow all safety guidelines and instructions:• The Custom-Shape Wireless Dog Fence is designed for dogs older than 6 months that weigh more   than 8 pounds. • It is necessary to fully charge the system Controller and Batteries for 3 hours PRIOR TO INSTALLATION.  • All Bases must be installed indoors and should not be exposed to moisture.• Each Base must be plugged into a properly grounded 120V AC outlet. • Changes or modifications to any system component may cause permanent system damage and will   void manufacturer warranties.• To prevent system damage due to unexpected power surges, it is recommended that you unplug the        Bases from the wall outlets during thunderstorms. All settings will be retained in system memory. Also do not      attempt to install the system during stormy weather.• To help prevent skin irritation and increase battery life, do not leave the Collar on your dog for more than   12 consecutive hours. • Always remove the Collar from your dog before adjusting any of the system components or settings. • The system is intended to provide safe containment of your dog. All components should be kept out of   the reach of children.• Follow your established leash laws. There may be cases where this system will be prohibited by law.• Proper training of your dog is the most critical element in ensuring the safe and successful operation                of your wireless dog fence. DO NOT RETURN THIS PRODUCT TO THE STORE FOR ANY REASONCONTACT HAVAHART® WIRELESS DIRECTLY!CALL 1-800-800-1819, OPTION 1.Model 5144GEnsure that the following components are included with your system.  If a component is missing, please call 1-800-800-1819, Option 1.NKNOther Items You May Need:• Scissors• Tape Measure• Screw Driver• Permanent Marker• Isopropyl Rubbing Alcohol• Soft ClothAdditional Accessories Available For Purchase:• Extra Collar - 5144GX• 25 Flag Pack - HW25FLAGPACK• Heart-Shaped Collar Tester - HWHEARTSCT• 2 Base Antennas - HW2ANT• 2 Pack of Batteries - HW2REBATPACK• Battery Charger - HWBATRECHARG • Collar Battery Cap - HWCBATCAP • 2 Long Probes - HW2LPROBES • 2 Short Probes - HW2SPROBES • AC Adapter - HWACCORD • USB Cable - HWUSB • USB AC Adapter - HWUSBACADAPTICFF
Bases is at the same relative height throughout the home, the intersection of the 3 spherical signals is known as trilateration. As the Controller moves along the flag line, the Master Base records each trilaterated point of your wireless fence, thereby memorizing the location of the entire fence.  This process of memorization is known as event stamp mapping. It is also used to record the location of Exclusion Zones. These enhancements comprise the core of the patented elements that provide an unparalleled level of technical sophistication in the wireless dog fencing industry.How it Works:The Custom-Shape Havahart® Wireless System has the following key components: a Wireless Collar, a Controller and 4 Bases. Each component contains an advanced transceiver that enables constant communication with each of the other components.The Wireless Fence Tracker allows you to see the location of your wireless Fence Boundary and all System components. It also aids in the installation and testing of your Fence Boundary.  After accessing the the Wireless Fence Tracker on line , you use the Controller to add each Base to the System.  This allows the Bases to begin communication with each other and establish their positions relative to one another.  The Bases are represented by antennas on the Wireless Fence Tracker Screen.  The Bases track the position of the Controller wherever it goes. This allows you to create virtually any shape of wireless fence.  With the Controller in hand, you walk around your property to record your Fence Boundary. The Controller is represented by blue circles on the Wireless Fence Tracker screen. After you have finished recording, your new Fence Boundary will be represented by a green line on the screen of your Wireless Fence Tracker. The Bases will track the Controller again if you record Exclusion Zones.  After a Collar had been added to the system and fitted to your dog, the Bases will track the real-time location of your dog as it moves around in the Roaming Area. The Collar will be represented by red circles on the Wireless Fence Tracker screen. If your dog reaches the Fence Boundary or an Exclusion Zone (a red circle touches the green line on the Wireless Fence Tracker screen), the System will send a command to the Collar to take action and correct (tone or static - based on user settings). The green fence line on your Wireless Fence Tracker will turn red if your dog breaches the Fence Boundary. The correction is not constant. It is a repetitive pulse. The Collar will correct your dog until one of the following two conditions is met: 1.   Your dog returns back into the Roaming Area. The system then returns to normal operating mode.2.   The Collar’s Safety Time-Out Feature stops the correction cycle after 30 seconds. The red fence line on the Wireless Fence Tracker will turn yellow when this happens.  After the correction cycle times out, your dog will NOT be corrected for returning to the Roaming Area. The Collar will revert to normal operating mode only when your dog is back inside the Roaming Area. The yellow fence line on the Wireless Fence Tracker will also revert to green . After that, the Controller will not send another correction command until your dog moves back to the Fence Boundary or an Exclusion Zone.This first-of-its-kind, cutting-edge Custom-Shape Wireless Dog Fence gives you the advantage of allowing your dog to go to the edge of your property while keeping him safe and out of designated areas. Key Definitions, Technology & How it WorksKey Definitions, Technology & How it Works5Key Definitions, Technology & How it Works6Havahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.comHavahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 1Trigger ZoneTrigger ZoneROOAAAMMING AREARROOAAMING AREEAADeckMaster Base ABase DBase CBase BKey Definitions:Roaming Area: Area inside the Trigger Zone where your dog is free to roam and play. Capable of forming a Custom-Shape of up to 500 feet in any direction.Trigger Zone: The zone, which may be 6 to 13 feet wide, located at the edge of the Roaming Area that forms the fence boundary. Correction is triggered by your dog crossing into the Trigger Zone which can be set to Tone Only (auditory alarm) or static correction. The speed of your dog as he crosses the Trigger Zone will influence where the correction is delivered inside the Trigger Zone.Exclusion Zone: This is a targeted area where you wish to restrict your dog’s access, such as a large flowerbed, pool or patio. It must be at least 12 feet by 12 feet wide. Also each zone cannot be located within 20 feet of another zone, Fence Boundary or Base.Controller: Auditory alerts and the touch screen provide intuitive navigation for setting up, activating and managing your fence with ease.  The Controller houses a state-of-the-art transceiver that enables communication with the system. It will notify you if your dog breaches the Fence Boundary, if there is a problem with any of the fence components or if the Battery life of the Collar is running low. The Controller can manage up to 2 Collars.Bases: The system features a Master Base and 3 additional Bases. Each Base houses a state-of-the-art transceiver that enables the Bases to work together to determine the location of your dog while in your yard. Havahart® Wireless Collar: The comfortable, water-proof Collar houses a state-of-the-art radio transceiver with advanced antenna assembly, a rechargeable RCR123 battery, and two correction Probes. The Collar communicates continuously with the Bases to track the real-time location of your dog. The Collar can be programmed to Tone Only (auditory correction) or one of 5 different static correction levels.  The default correction level is Tone Only. The Havahart® Wireless Collar features exclusive Integrated Motion Sensor Technology, which allows the Collar to go to sleep when it is not in motion to conserve and optimize Battery life.The Technology Behind the System:The Custom-Shape Wireless Dog Fence is driven by nanoLOC TRX 2.4 GHz transceivers that have been enhanced with complex algorithms, strategic distortion filtering and modular signal amplification to deliver advanced time-of-flight-ranging technology and precision event-stamp mapping. Time-of-flight is the time it takes for a signal to travel from a Base to the Collar and back at the speed of light. By continually ranging or communicating to the Collar to determine the time-of-flight, each Base is able to track the real-time distance to your dog.  When radio signals are sent from the antennas of the Bases, they propagate in a spherical manner. At least 3 Bases providing 1 common point of intersection between 3 of their spherical radio signals are needed to accurately pinpoint the real-time location of the Controller or the Collar. Because each of the
Getting StartedGetting Started7Havahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.com 8Setting Up the BasesHavahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 1Because the Custom-Shape Wireless Dog Fence is so flexible, there are an infinite number of installation layout options you can design. Prior to installation, it is important to map out how you envision the layout of your wireless fence to ensure it suits the custom shape of your yard while providing your dog optimum freedom and safety. The following are sample layouts, which you may consider  implementing on your property:Make sure your house is inside the enclosed boundary or your dog will get corrected inside your home.Your Fence Boundary / Trigger Zone should be NO closer than 10 feet to ANY ROAD, SIDEWALK OR THOROUGHFARE FOR YOUR DOG’S SAFETY. IMPORTANT MESSAGEPlanning Your Wireless Fence Boundary & Exclusion Zones: DeckExclusion ZoneMaster BaseROAMING AREABaseBaseTrigger ZoneTrigger ZoneeBaseBaseBaseMaster BaseTrigger ZoneTrigger Zone10 ’BaseDeckExclusion ZoneEROAMING AREAMaster BaseBaseBase BaseTrigger ZoneTrigger Zone10 ’Before you begin the installation process, be sure to check the following: •  Make sure that you have all system components     ready and available. •  Charge the Controller and Batteries for 3 hours. Connect        the Controller, via the USB Cable, to your computer while it      is turned on or to the USB AC Adapter.  •  If a Found New Hardware screen appears when you connect the      Controller to your computer, press Cancel.QUICK CHECKLISTInstalling the Custom-Shape Wireless Dog Fence1 Position all 4 Bases at the far corners inside of your home and near a power outlet (including the attached garage if it applies). 1.   Install the Master Base A first. To identify it from the rest of     the Bases, the Master Base A is the only Base to have a USB port on    the bottom next to the power port. 2.   Position the Master Base A in an interior corner wall near the     area where your dog spends most of his time outdoors (see     Illustration A).  Make sure a power outlet is nearby.3.   Using the removable wall-mount adhesive strips or screw   & wall anchor, mount the Master Base A on the appropriate    wall, approximately 6 feet off the ground or at eye level   (see Illustration B).  Do not plug in the Master Base A at  this time.4.   There is no difference between the other 3 Bases.  Attach them   to walls in the remaining 3 corners, approximately 6 feet off the    ground or at eye level. Do NOT plug them in at this time.•  The best choice to place your Bases is on windows or outer walls in the furthest corners of your home, near 120V AC power outlets, spaced as far apart as possible, but a minimum of 20 feet apart. Increasing the distance between the Bases will increase their tracking accuracy.•  If Bases must be in the same area, such as a garage, it is better to place Bases on adjacent walls than on the same wall. •  Do NOT place the Bases within 3 feet of metal objects, such as mirrors, microwaves, home appliances, an electric power meter,  air conditioning units, metal grates/fences, metal screened  porches, downspouts, large bushes or other objects immediately outside the wall. Move the Bases so that they have the best communication path to the outside.!Illustration BBack Yard CoverageEntire Yard CoverageNarrow Yard CoverageNOTE:  The Fence Boundary or Exclusion Zone cannot be within 20 feet of a Base or the Collar may deliver corrections near the Base inside the home.Illustration ADeckMaster Base ABase DBase CBase BBases need to be a minimum of 20 feet apart.Setting Up the BasesInstalling the Bases:GoodBase placement away fromobstructions increases signal strength.Base placement nearobstructions decreases signal strength.BadeBaseGoodOBSTRUCTIONSBaseBadgarage
Accessing the Wireless Fence Tracker:The Wireless Fence Tracker program allows you to see approximately where your wireless Fence Boundary lies and where your dog is and has been in relation to your Base locations. Your home computer will need internet access in order to operate the program.  1.   Make sure the computer is located within 6 feet of the Master Base A. 2.   To access the Wireless Fence Tracker, visit  www.HavahartWireless.com/myaccount.3.   If you don’t have an account, create one to gain secure access to  the program.    4.  The Wireless Fence Tracker Grid should appear with 4 Bases on the      screen (see Figure 2.3).  At this time, these Bases do not yet       represent your Bases.5.   Disconnect the fully charged Controller from the USB cable.6.   Connect your computer to the Master Base A via the USB cable.Installing the Custom-Shape Wireless Dog Fence10Screen 1.2Setting Up the BasesSetting Up the BasesHavahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.comHavahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 19To attach using the removable wall-mount adhesive strips:•  Clean the surface of the desired location of the Base with isopropyl    rubbing alcohol, wipe gently with a soft cloth and let dry. DO NOT    USE household cleaners (see Figure 1.0).•  Separate strips (if still connected) at the perforation.•  Peel the liner from the back of one of the strips and attach it           vertically to the middle of the Base with the release-tab pointed    upward toward the antennas (see Figure 1.1a).•  Connect another strip to the strip on the Base by pressing the    fasteners of both strips firmly together until they snap. The   release-tab on the other strip should point downward away      from the antennas - the opposite direction of the release-tab of   the strip on the Base (see Figure 1.1b).•  Peel the liner from the back of the other strip and attach it to the   wall with the release-tab facing downward toward the floor and   the Base antennas facing upward toward the ceiling (see Figure 1.2).   To remove the adhesive strips:•  Pull the Base gently from the wall by disconnecting the fasteners.     DO NOT pull the strips off the Base or the wall.   •  Start with the strip on the wall. Press one hand on the end of the   strip opposite the release-tab and use your other hand to pull   the release-tab slowly straight down against the wall, stretching it   at least 12 inches until the strip releases.  Repeat for the strip      attached to the Base (see Figures 1.3a & b).    Figure 1.0Figure 1.1aFigure 1.2Figure 1.3aNOTE:  The removable wall-mount adhesive strips are not recommended for wallpaper. Apply to surfaces above 50˚F .  Adhesive could soften and lose adhesion above 105˚F.Figure 1.1bFigure 1.3bFigure 2.0
Activating the Bases (continued):8.  Your Bases should now be properly oriented on the Wireless Fence Tracker. As you look at your computer screen the orientation of the Bases may look different than what you would expect.  However, the Bases should all be in the correct position relative to one another.  Your on screen layout may make more sense once you have recorded your fence.   The default scale for each large block is roughly 16 feet. The scale may change depending on the distance between the Bases and the size of your Roaming Area. The larger the distance between the Bases or the larger the size of your Roaming Area, the more the scale for each large block will decrease to allow you to see your entire Fence Boundary. Base Positions on the Wireless Fence Tracker: •    The Master Base A will always appear at the intersection or  crosshairs of the 2 bold lines.   •  Base B will always appear directly to the right of the Master Base A on the horizontal bold line.   •  Bases C will always be positioned clockwise from Base B.   •  Base D will always be positioned clockwise from Base C.  •  Please see the example illustrations for comparison to your layout.   • Your on screen layout may make more sense once you have recorded your fence.  Activating the Bases:1.  Once all the bases have been attached to the walls and the   Wireless Fence Tracker has been accessed, it is necessary to    add the Bases, one at a time, to the System starting with the    Master Base A. Plug the Master Base A into the power outlet.2.   The indicator light will flash green to show that Master   Base A is powered on. Do not plug in the other Bases yet.3.   On the Wireless Fence Tracker, select “Start” to begin recording.   As you activate your Bases, they will move to their actual   locations on the screen.4.   Touch the screen of the Controller to turn it on and press   “Get Started” (see Screen 1.0).5.   Press “System” (see Screen 1.1). 6.   Press “Complete” (see Screen 1.2) to add the Master Base A to the   System, and its indicator light will stop flashing green and turn       solid green.7.   Walk clockwise to the next Base to the right of the Master Base A and plug   it into a power outlet. This will become Base B.  After the indicator light turns   green, press “Complete” on the Controller to add Base B to the System.8.   Walk clockwise to the remaining 2 Bases and repeat Step 7 to activate them      (see Illustration C).Installing the Custom-Shape Wireless Dog FenceScreen 1.0Screen 1.2BASE ACTIVATION NOTE: If successful, a congratulatory screen will appear on the Controller indicating you are now ready to proceed to setup your Fence Boundary (see Screen 1.8). If you are unsuccessful, the Controller will advise you to recheck each Base (see Error Screen 1.0a or 1.0b). Before moving any Bases, press “Recheck System” to retry Base installation. If the same error occurs and you must move one or more of the Bases, or if you want to exit the setup process from your Error Screen and start over, Press “MAIN MENU”, then Press “Yes.” NOTE: If you would like to be able to see where your dog is after you have closed the Wireless Fence Tracker, reconnect to the program and use the Reload Fence option to automatically redraw the Fence Boundary and Base positions on your screen.  Your system settings are stored in memory so that you will not have to re-record your Fence Boundary.  Screen 1.8 Error Screen 1.0aBases are too close together. Error Screen 1.0bBases have too much signal limiting material between them.DeckPMaster Base ABase DBase CBase BIllustration CActivate the Bases in a clockwise fashion.12341211Setting Up the BasesSetting Up the BasesHavahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.com Havahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 1DeckMaster BaseBaseBase BaseBaseBaseMaster Base10 ’BaseExamples: Wireless Fence Tracker Base Locations:
START END13Placing Fence Boundary Training Flags: ( See Illustration E )1.   Use the blue flag to mark your starting point. Place boundary flags in the     ground, 6 feet apart from one another to establish the desired perimeter    of your boundary. You do not need to place flags across driveways.2.   Using the Controller, select “Fence” from the main menu  (see Screen 3.3).3.   Select “Add Fence” (see Screen 3.4).4.   Once you have confirmed that all flags are in the proper position, press    “Complete” (see Screen 3.5).     NOTE : These flags represent the desired location of your wireless    fence and will be used later to train your dog. Be sure that the flags    form an enclosed area and that your house is inside the boundary.    14Screen 3.3Screen 3.4When recording your fence boundary, keep the Controller over the flags at all times and between your body and the Bases as your body may affect the signal and cause the boundary to shift (see Factors Affecting Signal Strength on Page 36). 1.   Starting at the blue flag, hold the Controller at waist level over the flag, wait 5    seconds and press “Record” (see Screen 3.6).  2.   Walk the flag line (see Illustration E) at a SLOW deliberate pace until you reach   the blue flag and press “Done” (see Screen 3.7).  Slow down coming around   corners. Stop for 1 second at each corner if you want the system to make a sharp   corner point. 3.   A Congratulatory screen will appear. Press “NEXT”.4.   When viewing the Wireless Fence Tracker, the Fence Boundary will be in green.    The blue circles track your Controller and should closely, but not perfectly overlay    the green line where you recorded the fence (see Figure 3.0). You should      confirm your Fence Boundary location before making any decisions to remove    and re-record your fence. You will confirm your Fence Boundary location after    you install a Collar.Screen 3.5Recording the Fence Boundary/Trigger Zone:   PAUSE FEATURE NOTE : During fence recording, you can press “Pause”    (see Screen 3.7) to stop, go around an object (such as a shed or    other large object), and record the Fence Boundary through the object    (see Illustration D). After you walk around the object, wait 5 seconds and    then press “Continue” to continue recording your Fence (see Screen 3.8). Screen 3.8Screen 3.7Screen 3.6 Setting Up the Fence Boundary/    Trigger Zone2Setting Up the Fence Boundary/Trigger ZoneSetting Up the Fence Boundary/Trigger ZoneIllustration EInstalling the Custom-Shape Wireless Dog FenceHavahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.comHavahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 1Your Fence Boundary / Trigger Zone should be NO closer than 10 feet to ANY ROAD, SIDEWALK OR THOROUGHFARE FOR YOUR DOG’S SAFETY. ! IMPORTANT MESSAGERemoving the Fence Boundary/Trigger Zone:Should you have the need to remove your Fence Boundary (you add another building to your property or simply want to change your Fence Boundary), follow these steps:1.   Using the Controller, select “Fence” from the main menu (see Screen 4.2).2.   Select “Remove Fence” (see Screen 4.0). 3.   Press “Yes” (see Screen 4.1a). A Congratulatory screen will appear   briefly (see Screen 4.1b) and return you to adding a fence.  Screen 4.2Screen 4.0Screen 4.1aScreen 4.1bIllustration  DSHEDPauseWait 5 seconds, then ContinueThe Pause feature enables you to walk around objects and close your fence boundary through them. Figure 3.0
Removing/Resetting System Bases:Should you need to move a Base(s) to provide a more accurate Fence Boundary, or because you move, relocate or because of interference from objects inside  or outside the home (such as bushes, trees or other large objects), follow  these steps:1.  Make sure the Havahart® Wireless Collar is not on your dog.2.   Select “System” from the main menu3.   Select “Yes”  (see Screen 2.1).4.   Select “Yes” again (see Screen 2.2).5.   Unplug ALL Bases and reposition the Base(s) as needed.6.   Plug in the Master Base A.7.   Press “Complete”.8.   Walk clockwise to the right of the Master Base A.           Plug in Base B and Press “Complete”.9.   Repeat this process for the 2 remaining Bases.Advanced Base Setup – Manual Distance Entry:1.  Make sure the Havahart® Wireless Collar is not   on your dog.2.   Select “System” from the main menu.3.   Select “Yes”  (see Screen 2.1).4.   Select “ADVANCED”  (see Screen 2.2).5.   Measure the 6 distances (in feet) between the Bases (see Illustration F)   write them in the chart below.  Each pace is about 3 feet.6  Press “Complete” (see Screen 2.3).7.   Press each value to enter each distance (see Screen 2.4).  You will need to    press “NEXT” twice between screens and “Done” when complete.8.   Press “Continue” (see Screen 2.7) and a Congratulatory screen will appear.9.   Press “Yes” to install your Fence Boundary again.  IMPORTANT MESSAGE!15 16Setting Up the Exclusion ZonesSetting Up the Fence Boundary/Trigger ZoneInstalling the Custom-Shape Wireless Dog FenceHavahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.comHavahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 1Screen 2.2Screen 2.1Screen 2.3 Screen 2.4Screen 2.7Using the Controller, you have the ability to:•  Add/Remove an Exclusion Zone•  Name an Exclusion Zone•  Turn an Exclusion Zone On or Off         kFlower GardenPoolShedShedROAMING AExclusion Zone 2Exclusion Zone 1    Dog should be able to walk between Exclusion Zone      and boundary      Dog should be able to walk between Exclusion Zones.    Dog may not be able to walk between Exclusion Zone     and boundary. It would be better to make the boundary      include the Exclusion Zone.     Dog may not be able to walk between Exclusion Zones.     It would be better to make one big Exclusion Zone. 3kPoolShedShedROAMING ARExclusion Zone 2Exclusion Zone 1Distance is less than 20 feet  Setting Up the Exclusion Zones     (optional) If you choose to add an Exclusion Zone after the initial installation process, you will need to retrain your dog to familiarize him with the new restricted area.! IMPORTANT MESSAGEMaster Base ABase D Base CBase BIllustration FA to BB to CC to DD to AA to CB to D_____ feet_____ feet_____ feet_____ feet_____ feet_____ feetAdvanced Base Setup should be used ONLY when you have severe issues where the Havahart® Wireless Collar corrects inconsistently and Moving and Resetting the Bases does not resolve the issue. The system automatically calculates the distances between the Bases during setup. In rare cases, it is possible that the system may need to have the distances manually entered.! IMPORTANT MESSAGEGood                                                                                                Bad21211212Distance of 20 feet or greater Minimum Size12’ x 12’What are Exclusion Zones (ExZones)?Exclusion Zones are target areas on your property where you wish to restrict your dog’s access, such as a flower bed, children’s play area, pool or patio. Exclusion Zones are optional and may be added either during or after the initial installation process. Up to 4 Exclusion Zones can be created. The minimum size of an Exclusion Zone is 12’ x 12’. Each Exclusion Zone cannot be located within 20 feet of another Exclusion Zone, Fence Boundary or Base. The following are examples of possible Exclusion Zones:
17Setting Up the Exclusion ZonesSetting Up the Exclusion ZonesInstalling the Custom-Shape Wireless Dog FencePlacing Exclusion Zone Training Flags:1.   Similar to Fence Boundary training flag placement, place flags in the ground    six feet apart from one another to establish the desired Exclusion Zone    boundary. The blue flag is not required for Exclusion Zone boundary setup    (see Illustration G).2.   Using the Controller, select “ExZones” from the main menu (see Screen 4.2).   3.   Select “Add ExZone” (see Screen 4.3).    4.   Select the ExZone you would like to add ie. EXZONE1 (see Screen 4.4).5.   Once you have confirmed that all flags are in the proper position, press    “Complete” (see Screen 4.5). NOTE : Make sure that there is at least 20 feet between different Exclusion Zones and between Exclusion Zones and the Fence Boundary and the Bases.Havahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 1 18Screen 4.2Screen 4.3Screen 4.4Screen 4.5Havahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.comBecause Exclusion Zones are smaller than your fence you must walk about 4 feet  or one pace inside the flag line. Make sure to keep the Controller between your body and the Bases as your body may affect the signal and cause the boundary to shift (see Factors Affecting Signal Strength on Page 36).1.   Starting about 4 feet or one pace inside the first flag, hold the Controller at waist level, wait 5 seconds and press “Record” (see Screen 4.6).  Walk at a QUICK deliberate pace all the way around the inside of your Exclusion Zone ending where you started.  Slow down coming around corners. Stop for 1 second at each corner if you want the system to make a sharp  corner point.2.   When you return to your starting point, press “Done” (see Screen 4.7)   and a Congratulatory screen will appear (see Screen 4.9).  If unsuccessful,  an ExZone Error Screen will appear, directing you to repeat the process as  the signal may not have been properly received (see Error Screen 1.1).  You have the opportunity to name the Exclusion Zone now if you desire.  Otherwise, the Exclusion Zone will be given the default name of EXZONE1,  EXZONE2, etc.3.   Repeat this process to create additional Exclusion Zones on your property.Recording an Exclusion Zone: PAUSE FEATURE NOTE : During Exclusion Zone recording, you can  press “Pause” (see Screen 4.7) to stop, go around an object (such   as a tree, bush or other object), and record the Exclusion Zone   through the object.  After you walk around the object, wait 5  seconds and then press “Continue” to continue recording your   Exclusion Zone (see Screen 4.8).Screen 4.8Screen 4.7Screen 4.6Error Screen 1.1Screen 4.9Illustration G
20Setting Up the Exclusion ZonesInstalling the Custom-Shape Wireless Dog FenceSetting Up the Exclusion Zones19 Havahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.comHavahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 1Naming an Exclusion Zone:1.   Select “ExZones” from the main menu (see Screen 4.2). 2.   Press “Name ExZone” (see Screen 5.0). 3.   Press the Exclusion Zone name that you would like to change   (see Screen 5.1).4.   Create the name of the Exclusion Zone. Press the left or right arrows to     highlight the letter you would like to change. Then press the up or down    arrows to choose the character that you want from A-Z and 0-9. The name    can be up to 8 characters in length. Repeat this process until you are   satisfied with the name (see Screen 5.2). 5.   Once you are satisfied with the name of the Exclusion Zone, press      “SAVE” and a Confirmation screen will display briefly and then take you    back to Exclusion Zone Options (see Screen 5.3).6.   When viewing the Wireless Fence Tracker, your Exclusion Zone will be   represented by a green line on the screen with your Bases and Fence    Boundary (see Figure 4.0).  You should confirm your Exclusion Zone    location before making any decisions to remove and re-record your   Exclusion Zone. You will confirm your Exclusion Zone location after you    install a Collar.Screen 4.2Screen 5.0Screen 5.1Screen 5.2Screen 5.3Screen 6.1Screen 6.0Removing an Exclusion Zone:Should you have the need to permanently remove an Exclusion Zone, follow these steps: 1.   Using the Controller, select “ExZones” from the main menu (See Screen 4.2).2.   Select “Remove ExZone” (see Screen 5.4).3.   Press the Exclusion Zone that you would like to remove (see Screen 5.5).4.   If you are certain that this is the Exclusion Zone that you would like to    permanently remove, press “Yes”. Press “No” to return to the previous    selection screen (see Screen 5.6).5.   Upon successful removal, a Congratulatory screen will appear (see Screen 5.7)    and you will be returned to the ExZone menu screen.6.   Repeat this process to remove other Exclusion Zones. Screen 5.4Screen 5.5Screen 5.6Screen 5.7Screen 5.8Deactivating / Reactivating an Exclusion Zone:1.   To deactivate a particular Exclusion Zone, select “ExZones” from the     main menu (see Screen 4.2). 2.   Press “Turn On/Off ExZone”(see Screen 5.8). 3.   Press the desired Exclusion Zone to deactivate (see Screen 6.0) and it will    turn grey to indicate that it is now OFF (see Screen 6.1). To reactivate the    Exclusion Zone, press the desired Exclusion Zone and it will turn green to    indicate that it is now ON.NOTE : Frequently deactivating and reactivating Exclusion Zones is NOT recommended as your dog must be retrained each time.NOTE : You can also change the name of an Exclusion Zone back to its default name by pressing “DEFAULT NAME” in the lower center of your screen.Figure 4.0
21 22Installing the Custom-Shape Wireless Dog Fence Setting Up the Collar(s) Setting Up the Collar(s)Havahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.comHavahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 1 Setting Up the Collar(s)4Screen 6.4Screen 6.5Screen 6.2Screen 6.3The Collar should not be placed on your dog until after you have successfully installed it on the system. ! IMPORTANT MESSAGEInstalling a Battery:1.   Make sure a Battery is fully charged before installing it in the Collar   (see Recharging a Battery on Page 25). Turn the Battery Cap on the    Collar counterclockwise about 1/4 turn and pull it out. With the   positive side facing outward, install one rechargeable RCR123 Battery   into the Collar (see Figure 5.0). Replace the Battery Cap and turn it    clockwise to lock it in place.2.   The Collar will flash green.  If it does not, shake the Collar gently as the    Collar is in sleep mode (see the Havahart® Wireless Collar Light Chart     on Page 25). NOTE : The Collar is always “on” when a fully charged Battery is      installed. However, the Collar may be awake or asleep based on    Integrated Motion Sensor Technology. This technology allows    the Collar to conserve Battery life when appropriate by putting    the Collar to sleep. The Collar Light will not flash when the Collar    is asleep. Movement, such as gently shaking the Collar, will    awaken it and the Collar Light will flash green (see the Havahart®  Wireless Collar Light Chart on Page 25). The Collar Light will flash   red to indicate that the Battery needs to be recharged. The    Controller will also produce an auditory tone to alert you that    the Battery is low.+-RCR123Figure 5.0Screen 7.5Screen 7.6Naming a Collar:You can name each Collar using the Controller.1.   Select “Collars” from the main menu (see Screen 6.2).2.   Press “Name Collar” (see Screen 7.3). 3.   Press the Collar you would like to name (see Screen 7.4).4.   Create the name of the Collar. Press the left or right arrows to     highlight the letter you would like to change. Then press the up    or down arrows to choose the character that you want from A-Z    and 0-9. The name can be up to 8 characters in length. Repeat    this process for each letter until you are satisfied with the name.    You can also change the name of a Collar back to its default    name by pressing the “DEFAULT NAME” Button in the lower     center of the screen (see Screen 7.5).5.   Once you are satisfied with the name of the Collar, press    “SAVE” and a confirmation will display briefly and then   take you back to Collar Options (see Screen 7.6).Screen 7.3Screen 7.4 Embedded Antennas Collar Light  Grey Battery HousingBattery CapProbesWashersDEFABCCCollar Features:EFDAABActivating a Collar:The system allows you to activate up to 2 Collars using the Controller. Before initiating the setup process, make sure to install a fully charged RCR123 Battery in the Collar.1.   Position the Collar near the Master Base A.2.  Select “Collars” from the main menu (see Screen 6.2).3.   Select “Add Collar” (see Screen 6.3).4.   Press “Next” (see Screen 6.4). 5.   While gently shaking a Collar to keep it awake, press the Collar that      you would like to activate (see Screen 6.5).COLLAR ACTIVATION NOTE: If successful, a Congratulatory screen will appear (see Screen 6.7), indicating that the Collar has been properly set. You may proceed to name your Collar. If you choose not to name it, the Collar will be given the default name of COLLAR1 or COLLAR2 (see the “Naming a Collar” section for more information). If unsuccessful, you will be directed to try again (see Error Screen 1.2).Error Screen 1.2Screen 6.7Once you have a Collar activated, test your fence boundary and or Exclusion Zone(s) in different locations. ! IMPORTANT MESSAGECollar  Light
Screen 6.2Screen 7.7Installing the Custom-Shape Wireless Dog Fence23 24Adjusting the Correction Level of a Collar:1.   To adjust the correction level of a Collar, first select “Collars”     from the main menu (see Screen 6.2).2.   Press “Edit Collar Correction Level” (see Screen 7.7). 3.   Press Collar that you wish to adjust (see Screen 7.8). 4.   Press “LEVEL UP” or “LEVEL DOWN” to adjust the correction     level to the desired setting -- 5 being the highest correction    level and 1 being the lowest correction level (see Screen 7.9). 5.   Press “APPLY” and a Confirmation screen  will display briefly   and then return you to Collar Options (see Screen 8.0).Screen 7.8Figure 6.0Screen 7.9 Screen 8.0Screen 8.3 Setting Up the Collar(s) Setting Up the Collar(s)Havahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.comHavahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 1The correction level of the Collar may be adjusted by the Controller based on the size and temperament of your dog. There are 5 static correction levels and one Tone Only (sound only) level. The default correction level of the Collar is tone only.It is recommended to start with a lower correction level when training your dog.! IMPORTANT MESSAGECAUTION: Before fitting the Collar on your dog, make sure the battery is not in the Collar. Insert the battery after the Collar has been fitted to your dog! IMPORTANT MESSAGEScreen 8.5Testing the Trigger Zone :  To confirm that the location of the actual boundary is correct ,    test your Trigger Zone in 2 ways - It is necessary to perform both   steps for complete verification.•  In both cases, make sure the Collar is set to Tone Only. Extend your arm down by your side and hold the Collar by the Grey Battery Housing so that you can see the Collar Light (see Figure 6.0).  Make sure to keep the Collar between your body and the Bases as your body may affect the signal and cause the boundary to shift (see Factors Affecting Signal Strength on Page 36).   Testing the Trigger Zone (continued):Step 1•   Walk a parallel path to your boundary, 10 feet inside the flag line, at  the same SLOW deliberate pace and in the same manner in which   you recorded the Trigger Zone while gently moving the Collar to keep  it awake.  •   The Collar alarm should not tone as you walk along the inside of your boundary.  If the Collar alarm tones during your Trigger Zone test, make a note of the location and continue walking inside your Fence Boundary.   •   Once complete, look at the Wireless Fence Tracker. The path that    you walked should be represented by little red circles (see Figure 7.0). •   The red circles should closely, but not perfectly run parallel to the green line. •   If you notice any extreme dips, loops or crossovers in your fence, you may want to Remove your Fence and re-record. In most cases you may need to simply move flags one way or the other to be closer to the boundary (see Wireless Fence Tracker Examples on Page 27). If the Fence Boundary is still not within your level of tolerance and if re-recording does not solve the problem (consult your Troubleshooting Guide), it may be necessary to reposition one or more of your Bases so that there are less signal limiting obstructions (see Page 8) between the Fence Boundary and your Bases (see Factors Affecting Signal Strength on Page 36). Step 2•   Walk toward the boundary while gently moving the Collar to keep it      awake until the Collar beeps and the Collar Light flashes red. To confirm the    boundary location, step back until the Collar stops beeping and then walk    forward in the same direction until the Collar beeps and the Collar Light    flashes red again (see Illustration H). •   Test the Trigger Zone in multiple locations.•   If necessary, move the flags to the correct location. If not satisfied  with the    location, you may need to Remove your Fence and re-record.If you have any Exclusion Zones, perform similar Trigger Zone testing.Removing a Collar:1.      To remove a Collar, select “Collars” from the main menu (see Screen 6.2).2.   Press “Remove Collar” (see Screen 7.7).  3.   Press the Collar that you wish to remove (see Screen 7.8). 4.   If you are certain that this is the Collar that you would like to remove,   press “Yes”. Press “No” to return to the previous selection screen   (see Screen 8.3).  Select “No” if you picked the wrong Collar or if you have     changed your mind and you will be returned to the Collar selection screen.  5.   Upon successful removal, you will be returned to the Collar selection       screen (see Screen 8.5). 6.   Repeat this process to remove the other Collar.HEART-SHAPED COLLAR TESTER NOTE : If you would like to confirm that the Havahart® Wireless Collar will deliver a static correction when crossing the Trigger Zone, you can use the Heart-Shaped Collar Tester. Set the correction level to static level 1.  Hold the metal contact points located inside the holes of the Heart-Shaped Collar Tester against the Probes of the Havahart® Wireless Collar so that metal is touching metal. Carry the Havahart® Wireless Collar by the Grey Battery Housing of the Collar with the Heart-Shaped Collar Tester held against the Probes. Make sure that your body does not get between the Collar and the Bases as your body may affect the signal and cause the boundary to shift. Walk to a boundary point and watch the Heart-Shaped Collar Tester illuminate.  Remember to set the correction level back to Tone Only before beginning training.Fence Boundary/Trigger ZoneIllustration HFigure 7.0
Recharging a Battery:• Remove the low Battery from the Collar.• Make sure the Battery Charger is properly connected to a    grounded 120V AC outlet.• Properly orient the Battery in the Charger with the positive side    closest to the lights of the Charger.• Remove the Battery when recharging is complete.Recharging Light Colors: No Color - when on standby (no Battery in chamber), No Color - when the Battery is in the chamber the wrong wayBlue  - when the Battery is fully chargedRed  - when the Battery is charging System Monitoring/Checking Battery Status:BATTERY RECHARGING NOTE: You want to see the red light come on when you place the Battery in the Charger.  You can charge up to two Batteries at the same time.  Do NOT take the Battery out until the light turns blue.  It takes less than 3 hours to fully charge a Battery.Note:  Recharging the RCR123 Battery is similar to recharging a mobile phone. Always have a spare Battery ready. You should expect to charge the Battery every 1-3 days depending on how active your dog is.Warning: Do NOT put a non-rechargeable Bat-tery in the Battery Charger.Correct way to Insert a Battery in the Charger.CBa+-25 26Havahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.comHavahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 1 Setting Up the Collar(s)Installing the Custom-Shape Wireless Dog Fence Setting Up the Collar(s)-Asleep OR-Battery is too Low OR -Battery is not in the      Collar-Not added to System OR-System is off OR-Only Fence is on-Paired to System and  operating normally -Low Battery   OR-Boundary Breach Havahart®  Wireless Collar Light Chart: Collar Light  ActionCollar Status Off Fast Green Flashevery secondSlow Green Flashevery 4-5 secondsRed FlashShake gently and watch for the Light to flash green. Make sure a fully charged Battery is in the Collar.Make sure the Fence ison and add theCollar to the System.No action required. Charge the Battery OR Return the dog to the Roaming Area. Fitting a Collar:To ensure the safe and effective operation of the system, it is important to make sure that the Collar is fitted properly.1.   Be sure your dog is safely within the Roaming Area and the  Correction Level is set to Tone Only.2.   With your dog standing comfortably, position the Collar high on your dog’s neck, underneath the chin with the Probes facing  upward and centered on your dog’s neck. The Havahart® logo should be right side up when you look at your dog. 3.   Make sure the Probes maintain contact with skin.  •  Collar is factory installed with long Probes for thick or   long-haired breeds.  •  Short Probes for short-haired dogs are included •  To change the Probes, simply unscrew the long Probes and      replace them. Be sure the rubber washer is between the     Probe and the Grey Battery Housing. Use your fingers to        tighten the Probes as far as you can. Do not over tighten. 4.   Adjust the Collar to fit snugly but not tightly. You should be able  to slide the tip of one finger between your dog’s coat and one of the Probes on the Collar. The tip of your finger should not be  able to slip between the two easily, but with some effort. It    should be a tight squeeze (see Illustration I). Separately, you should  be able to slide one finger between the strap of the Collar and the  back of your dog’s neck.5.   Once the Collar is adjusted to the correct length, remove the Collar and trim the excess using scissors (see Illustration J).The Collar should be snug enough so that it does not move when your dog moves.To help prevent skin irritation, it is recommended that you never leave the Collar on your dog for more than 12 consecutive hours at a time.If you do not remove the Collar from your dog’s neck at least every 12 hours AND clean your dog’s neck and the Collar, Pressure Necrosis may occur which is a deterioration of your dog’s skin. It is caused by extended contact to the pressure of the Probes of the Collar combined with the oil and dirt that may accumulate on the Probes if not kept clean.Illustration I Illustration J IMPORTANT MESSAGE !NOTE: If your dog is going to continue to grow or grows a   long winter coat, leave extra room before trimming off the excess.   NOTE: It may be necessary to trim the hair around the    Probes to ensure reliable contact. Important Collar Safety Guidelines: 1.  During training, do not let your      dog wear the Collar without direct   supervision. 2.  Each time you take the Collar off your    dog, look for any indication of a sore or   rash. 3.   Should you find any indication of a sore    or rash on your dog, stop using the    Collar for a few days. 4.  If the rash or sore exists for more than 2    days, consult your veterinarian. 5.   Wash your dog’s neck weekly with  mild soap and a wash cloth and then   rinse clean. 6.   Wash the Probes of the Collar weekly    with mild soap and a wash cloth and    then rinse clean.Controller Battery StatusFence IndicatorCollar Names(2 Collars max) Collar Battery Status
27 28Havahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.comHavahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 1Wireless Fence Tracker Software OptionsInstalling the Custom-Shape Wireless Dog FenceWireless Fence Tracker Software Options Wireless Fence Tracker Examples5  26Trigger Zone Imperfections:It is normal for your Trigger Zone to have some imperfections as shown to the right. This should not be a problem for the successful operation of your wireless fence as the Fence Boundary is still closed.  If you see any small loops, jagged lines or cut-off areas, make sure the flags are moved to the proper position to compensate for the unintended issue. If this does not meet with your satisfaction, you can remove the Fence Boundary and re-record it.  When re-recording and you are near the problem area, use the Pause Feature.  Press “Pause” to stop recording before the problem area, walk to the other side, and press “Continue” to proceed with recording.  This should connect the Fence Boundary through the problem area.Fence Boundary/Exclusion Zone Line Color Meanings:•  Green: Your dog is within the Roaming Area.•  Red:  Your dog has breached the Fence Boundary or an Exclusion Zone.•  Yellow: Your dog has breached the Fence Boundary and the correction cycle has timed out after 30 seconds.Small LoopJagged LineCut-Off AreaFactors Affecting Signal StrengthWith perfect line of sight and no obstructions between the Controller and Bases, the system will create a Trigger Zone about 6 feet wide. With obstructions, the Trigger Zone can expand to around 13 feet wide. However, once set, your Fence Boundary/Trigger Zone will remain consistent. Various objects such as mirrors, microwaves, electric power meters or air conditioning units can interfere with the signal strength of your Wireless Fence. This can result in a gradual loss in the measured distance of the radio signal from the Bases to a set Trigger Zone. The part of the Trigger Zone that is obstructed by an object may bow or dip inward toward the Bases. The resulting shape of the Trigger Zone may be slightly different and the Roaming Area may be slightly reduced. When this happens, the object between the Bases and the set Trigger Zone is said to attenuate the radio signal or the Trigger Zone.Obstacles that can slightly obstruct any wireless signal (including mobile phones) include: mirrors, microwaves, home appliances, electric power meters, air conditioning units, metal screened porches, aluminum siding, metal downspouts, trees, large bushes, above-ground pools and sheds. Objects that will cause considerable obstruction are concrete walls, aluminum siding, metal roofs, densely wooded lots and heavily landscaped properties. The closer an obstructing object is to the Trigger Zone or the closer a metallic object such as a mirror is to one of the Bases, the greater the interfering effect it can have on the Trigger Zone. Likewise, the more dense an obstructing object is, the more severe the dip or shaping effect of the Trigger Zone.Without performing complex calculations and accounting for all factors, it is very difficult to predict the exact amount of interference different objects can cause and how the Trigger Zone and Roaming Area will be affected. Despite all of the measures Havahart Wireless has taken to boost the signal strength of the Bases, attenuation is difficult to totally prevent for any wireless fence system. Similar to the way buildings attenuate cell phone reception, your home will likely attenuate your dog’s Roaming Area. In most cases the resulting dipping should be a minor issue that may not even be noticed.In the event that your system experiences severe interference or attenuation with which you are not comfortable, there are a few things that you can try to counter or lessen the effects:  •   Place the Bases above or at least 3 feet away from appliances and other large metal objects like mirrors inside the home.    Also make sure there are no obstructing objects, such as an electric power meter, near or immediately outside the wall    where your Bases are placed.  The less material or objects the Bases’ signals have to go through to reach the outside,   the better. •   Raise the Bases to 6-8 ft or to a higher floor in the home.•   If the first two methods prove ineffective, choosing different Base locations in the home may be necessary.Should you need additional help to minimize wireless signal interference for your Havahart® Wireless Dog Fence, please call 1-800-800-1819, Option 1.
Training Your Dog Training Your Dog29 30Training Your DogHavahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.comHavahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 1The Custom-Shape Wireless Dog Fence is not a physical boundary. It is necessary to contain your dog using a leash or other means during training.! IMPORTANT MESSAGEPRELIMINARY PHASE -- Flag Awareness Training  - Optional  (2-3 training sessions per day: each 10-15 minutes long)   Completing this phase will add 3 days to your training, but will give your dog more time to get used to the Training Flags if you choose to complete it.1.   Take the Battery out of the Collar.2.   Fit the Havahart® Wireless Collar around your dog’s neck. Place a different   non-metal collar above the Havahart® Wireless Collar and attach a leash   to it.  Make sure that this collar does not apply pressure to the Probes on  the Havahart® Wireless Collar as this could hurt your dog when you pull   on the leash.      3.   Using the leash, walk your dog around inside the Roaming Area for   5 minutes, avoiding contact with the Trigger Zone. 4.   Approach one of the Training Flags with your dog.  When your dog gets close to the flag, gently shake the   flag while saying “Bad Flags” in a firm, disapproving tone. Do not yell or frighten your dog. 5.   Lead your dog back into the Roaming Area and praise your dog. 6.   Repeat this process at several different Training Flags. 7.   End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the  Training Flags. 8.   Be sure to remove the Havahart® Wireless Collar from your dog after each training session.9.   You may proceed to PHASE 1 when your dog avoids going near the Training Flags but will walk anywhere within   the Roaming Area.  IMPORTANT REMINDERS:Please read the following information completely before you begin training:•   Proper training of your dog is essential to help ensure the   successful operation of your Custom-Shape Wireless Dog Fence.   •   We recommend that you train your dog for a minimum of 15  consecutive days. Use a calendar to track your dog’s progress.•   Keep your training sessions short and frequent -- approximately 10-15 minutes long, 2-3 times a day.•   Every dog is unique and may respond differently to the training depending on its age, size,   temperament and ability to learn. For this reason, you may need to adjust your training schedule accordingly. •   It may be necessary to decrease the speed of the training schedule or add more training days if your dog seems   to be under stress.  Signs that your dog may be under stress include: tail between legs, ears pulled back,   refusal to go outside the home and nervous shaking.•   Before beginning Collar-assisted training, allow your dog to get used to wearing the Havahart® Wireless Collar with   the battery removed.•   Have fun with your dog during the training process and end each session with positive praise and play   time in the Roaming Area at least 10 feet away from the Training Flags.•   Be patient and consistent in your approach.•   Remove the Havahart® Wireless Collar after each training session.•   If you are training more than one dog, train each dog separately. •   Should your dog breach the Trigger Zone while wearing the Havahart® Wireless Collar, unlike an underground wire fence,   your dog will not receive a separate correction for returning through the Trigger Zone back into the Roaming Area.•   It is important that you complete the entire training process and do not skip any phases.Leaving the Roaming Area with Your DogOnce your dog becomes accustomed to the Trigger Zone, he may become uncomfortable leaving the Roaming Area for activities such as walks or riding in the car. If you need to take your dog out of the Roaming Area, ALWAYS remove the Havahart® Wireless Collar, and use one of the following methods: 1.  Walk your dog outside of the Roaming Area while on a leash. Cross the same area of the Trigger Zone      flag line each time, giving a command such as “CROSS”, and praising your dog for crossing this specific area.     Always leave this area with your dog on a leash.   2.  Carry your dog out. 3.  Take your dog out in a car.
PHASE 2 -- Active Training -- DAY 4-7   (2-3 training sessions per day: each 10-15 minutes long)1.   Set the correction level to Static Level 1 (see Page 23).2.   To ensure the system is working properly, take the Havahart®   Wireless Collar to the Trigger Zone and use the Heart-Shaped Collar  Tester (see Page 23). The Heart-Shaped Collar Tester should light up. 3.   Fit the Havahart® Wireless Collar around your dog’s neck. Place a   different non-metal collar above the Havahart® Wireless Collar and   attach a leash to it. Make sure that this collar does not apply pressure   to the Probes on the Havahart® Wireless Collar as this could hurt your  dog when you pull on the leash.4.   Using the leash, walk your dog around inside the Roaming Area for   5 minutes, avoiding contact with the Trigger Zone.5.   Calmly approach the Trigger Zone flag line -- do not look at your dog.6.   Give your dog the opportunity to pass into the Trigger Zone, where   he will hear  a short tone and then receive a static correction.7.   Allow your dog to stay in the Trigger Zone for a few seconds while   receiving the static correction.8.   Gently shake a Training Flag to remind your dog that the flags are   associated with the short tone and static correction coming from  the Collar.9.   Lead your dog back into the Roaming Area and praise your dog. 10.   Repeat this process at a few Training Flags.11.   If your dog does not respond to the static correction, check to make sure that the Havahart® Wireless Collar fits   properly (see Page 26). If your dog continues to not respond to the static correction, you may need to   increase the static correction to level 2 or higher as necessary.12.   End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the  Training Flags.13.   Be sure to remove the Havahart® Wireless Collar from your dog after each training session. 14.   You may proceed to PHASE 3 when your dog avoids going near any of the Training Flags.31 32Training Your DogTraining Your DogTraining Your DogHavahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.comHavahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 1PHASE 1 -- Passive Training -- DAY 1-3 (2-3 training sessions per day: each 10-15 minutes long)1.   Insert a fully charged battery in the Havahart® Wireless Collar and set the correction level to Tone Only (see Page 23).2.   To ensure that the system is working properly, take the Havahart® Wireless Collar by itself out to the Trigger Zone and listen for the tone. 3.   Fit the Havahart® Wireless Collar around your dog’s neck. Place a different non-metal collar above the Havahart® Wireless Collar and attach a leash to it. Make sure that this collar does not apply pressure to the Probes on the Havahart® Wireless Collar as this could hurt your dog when you pull on the leash.  4.   Using the leash, walk your dog around inside the Roaming Area for 5 minutes, avoiding contact with the Trigger Zone. 5.   Calmly approach the Trigger Zone flag line -- do not look at your dog.6.   Give your dog the opportunity to pass into the Trigger Zone. He will hear a tone within the Trigger Zone. 7.   Allow your dog to stay in the Trigger Zone for a few seconds while hearing the tone.8.   Gently shake a Training Flag while saying “Bad Flags” in a firm, disapproving tone to show your dog      that the flags are associated with the tone coming from the Havahart® Wireless Collar. Do not yell or frighten your dog.9.   Lead your dog back into the Roaming Area and praise your dog. 10.   Repeat this process at several different Training Flags.11.   As training progresses over the next 2 days, you should notice that when your dog hears the tone, he will return to the Roaming Area without your prompting.12.   End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the Training Flags.13.   Be sure to remove the Havahart® Wireless Collar from your dog after each training session.14.   You may proceed to PHASE 2 when your dog avoids going near the Training Flags when you approach and actually turns to go back to the Roaming Area without your aid.Do not force your dog to receive too many static corrections as this may make your dog nervous or anxious.  It may be necessary to decrease the speed of the training schedule or add more training days if your dog seems to be under stress. If your dog leaves the Roaming Area, he will be corrected on the way out only.  Your dog will NOT be corrected when returning to the Roaming Area from outside the Trigger Zone. IMPORTANT MESSAGE !If your dog does not respond to the static correction.•   Make sure the static correction level is set to 1 or above.•   Test the Havahart® Wireless Collar with the Heart-Shaped Collar Tester to confirm static correction. •   If the Tester lights up when you cross into the Trigger Zone, check the fit of the Havahart® Wireless Collar on your dog.•   If necessary, trim your dog’s hair where the Probes touch the neck and/or switch to the Long Probes.•   Increase the static correction by one level.
33 34Training Your DogTraining Your DogTraining Your DogHavahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.comHavahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 1PHASE 3 -- On-Leash Distractions -- DAY 8-11 (2-3 training sessions per day: each 10-15 minutes long)1.   Fit the Havahart® Wireless Collar around your dog’s neck. Place a   different non-metal collar above the Havahart® Wireless Collar and   attach a leash to it. Make sure that this collar does not apply pressure   to the Probes on the Havahart® Wireless Collar as this could hurt your   dog when you pull on the leash.   2.   Using the leash, walk your dog toward the Training Flags.   Create a distraction by:  1. Tossing a toy or treat outside the Trigger Zone.2. Having someone walk by and not pay attention to your dog.3. Having someone walk his/her own dog outside of the Trigger Zone. 3.   If your dog does not move toward the distraction, immediately praise him.4.   If your dog moves toward the distraction, allow him to walk through the Trigger Zone and feel the correction. 5.   Gently shake a Training Flag to remind your dog that the flags are associated with the short tone and static    correction coming from the Havahart® Wireless Collar.6.   Promptly lead your dog back to the Roaming Area if he does not return within a few seconds and praise him.7.   Repeat this process at several different Training Flags.8.   If your dog does not respond to the static correction, check to make sure that the Havahart® Wireless      Collar fits properly (see Page 26). If your dog continues to not respond to the static correction, you may need to    increase the static correction by one level or more as necessary.9.   End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the  Training Flags.10.   Be sure to remove the Havahart® Wireless Collar from your dog after each training session.11.   You may proceed to PHASE 4 when your dog will not go beyond the Trigger Zone ---  even with distractions,   but will walk anywhere within the Roaming Area. PHASE 4 -- Off-Leash Supervision -- DAY 12-15 Begin with short training sessions 10-15 minutes in length and gradually increase the sessions to an hour or more1.   Do not leave your dog unattended during this phase of training.2.   Fit the Havahart® Wireless Collar around your dog’s neck. Place a   different non-metal collar above the Havahart® Wireless Collar. 3.   Walk around inside the Roaming Area and play with your dog while   off the leash. 4.   Now focus your attention elsewhere and walk to another part of the   yard while keeping an eye on your dog. 5.   If your dog crosses into and goes beyond the Trigger Zone, lead him   back inside the Roaming Area. Your dog will not be corrected when    he comes back into the Roaming Area.6.   Gently shake a flag to remind your dog that the flags are associated   with the short tone and static correction coming from the Havahart® Wireless Collar. 7.   Repeat the training from Phase 3 with distractions and a leash as  necessary.8.   End with lots of playtime and praise for your dog in the Roaming Area   at least 10 feet away from the Training Flags.9.   Be sure to remove the Havahart® Wireless Collar from your dog after each training session.10.   You may proceed to PHASE 5 when your dog no longer goes beyond the Trigger Zone ---  even with distractions, but will walk anywhere within the Roaming Area.
Training Your Dog35 36Training Your DogFactors Affecting Signal  StrengthHavahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.comHavahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 1PHASE 5 -- Dog Monitoring -- DAY 16 AND BEYONDStart with short sessions and gradually increase duration1.   Your dog should now be comfortable within the Roaming Area and reluctant to cross the Trigger Zone   with or without distractions.2.   Fit the Havahart® Wireless Collar around your dog’s neck. Place a different non-metal Collar above the  Havahart® Wireless Collar.  3.   Allow your dog to roam freely off leash within the Roaming Area. 4.   Keep an eye on him from inside your house. 5.   End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the Training Flags.6.   Be sure to remove the Havahart® Wireless Collar from your dog after each training session.  NOTE: After completing the training and three additional weeks of successful dog   containment, you can begin to gradually remove the Training Flags by taking away every   other flag, every few days. CONGRATULATIONS TO YOU AND YOUR DOG FOR SUCCESSFULLY COMPLETING ALL PHASES OF TRAINING!Terms of Use and Limitation of Liability1. Terms of UseThis Product is offered to you conditioned upon your acceptance without modification of the terms, conditions and notices contained herein. Usage of this Product implies and acknowledges on your behalf acceptance of all such terms, conditions, and notices.2. Proper UseThis Product is designed for use with dogs as a training aid. Because of the specific personality, temperament, size and age of your dog, this Product may not be appropriate for your dog. Use of this Product is not recommended if your dog is less than six (6) months old, weighs less than eight (8) pounds or if your dog has ever exhibited signs or symptoms of aggressive behavior. You should consult a veterinarian or certified trainer if you have any concerns or questions regarding the suitability of this Product for use on your dog. Proper use of this Product includes, but is not limited to, reviewing the entire Instruction Manual provided with your Product including: warnings, caution statements, important notes and notes.3. No Unlawful or Prohibited UseThis Product is designed for use with dogs only. This dog training device is not intended to harm, injure or provoke. Using this Product in a way that is not intended could result in violation of Federal, State or Local Laws.4. Limitation of LiabilityIn no event shall Woodstream Corporation be liable for any direct, indirect, punitive, incidental, special or consequential damages, or any damages whatsoever arising out of or connected with the use or misuse of this Product. The original purchaser assumes all risks and liability from the use of this Product and agrees, by usage of this Product, to hold harmless and indemnify Woodstream Corporation, their officers, agents, and employees, from any and all liability, loss, damages, costs or expenses which are sustained, incurred, or required arising out of your actions while using this Product. 5. Modification of Terms and ConditionsWoodstream Corporation reserves the right to change, alter, amend, and/or revoke the terms, conditions and notices under which this Product is offered.FCCWARNING: Changes or modifications to this device not expressly approved by Woodstream Corporation could void the user’s authority to  operate the equipment.NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  - Reorient or relocate the receiving antenna.  - Increase the separation between the equipment and receiver.  - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  - Consult the dealer or an experienced radio/TV technician for help.This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. WIRELESS COLLAR: THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS. (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATIONIndustry Canada:The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met.This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Cet appareillage numérique de la classe B répond à toutes les exigences de l’interférence canadienne causant des règlements d’équipement. L’opération est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce dispositif doit accepter n’importe quelle interférence reçue, y compris l’interférence qui peut causer l’opération peu désirée.To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication.This device has been designed to operate with the antennas listed below, and having a maximum gain of 5 dB. Antennas not included in this list or having a gain greater than 5 dB are strictly prohibited for use with this device. The required antenna impedance is 50 ohms.Acceptable antennas are:Nearson Collinear Antenna part number S151AH-2450Skywave Antennas Part number 11-1080BCautionThe Custom-Shape Havahart® Wireless Dog Fence is neither a physical barrier nor a substitute for traditional obedience training. The system is designed to act as a deterrent to remind dogs by auditory and/ or static correction to remain in the Trigger Zone established. It is important that you reinforce training with your dog on a regular basis. Since the tolerance level to static correction varies from dog to dog, Woodstream Corporation CANNOT and DOES NOT guarantee or warrant that the system will, in all cases, keep a dog within the established Trigger Zone. Not all dogs can be trained to avoid crossing the Trigger Zone! Therefore, if you have reason to believe that your dog may pose a danger to others or harm himself if he is not kept from crossing the Trigger Zone, you should NOT rely solely upon the Custom-Shape Havahart® Wireless Dog Fence to confine your dog. Woodstream Corporation shall NOT be liable for any property damage, economic loss or any consequential damages sustained as a result of any animal crossing the Trigger Zone.
37Terms of Use and Limitation of Liability38Havahart® Custom-Shape Wireless Dog Fencewww.HavahartWireless.comHavahart® Custom-Shape Wireless Dog Fence1-800-800-1819, Option 1Warranty InformationWarranty InformationCustom-Shape Havahart® Wireless Dog Fence 10 Year Parts & 12 Month LaborLIMITED WARRANTY TO ORIGINAL PURCHASERWoodstream Corporation warrants its products to be free from defects in materials and workmanship for the warranty period from the purchase date. Activate your warranty online at www.HavahartWireless.com or return the completed form included with your product.All parts are covered under warranty for ten (10) years from the date of purchase by the original purchaser and labor is covered for a period of one year (and under no circumstances to exceed a period of 365 days) from the date of purchase by the original purchaser. Thereafter, a service charge may apply for the repair or replacement of the product. This warranty DOES NOT cover any accessories.This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States by the original purchaser. To receive warranty service, the purchaser must first contact Woodstream Corporation for problem determination and service procedures. Please have the product available when discussing your experience.If Woodstream Corporation determines that this product needs to be returned, Woodstream Corporation will issue a Return Goods Authorization (RGA) number. The defective unit or parts must be returned to Woodstream Corporation, or specified authorized agent, for warranty inspection with the RGA number labeled on the outside of the package within (10) days of return authorization date. Products returned without authorization will be refused.Woodstream Corporation will repair or replace this product, at Woodstream Corporation’s option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of Woodstream Corporation or authorized agent. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.Limitations and Exclusions:This product is neither a physical barrier nor a substitute for traditional obedience training. Due to variances in canine personality, temperament, size, and age, as well as due to potential influences on your dog outside of Woodstream Corporation’s control, Woodstream does not guarantee or warrant the effectiveness of this product.This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and shall not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by Woodstream Corporation which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in the instruction book.THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON WOODSTREAM CORPORATION. WOODSTREAM CORPORATION SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF WOODSTREAM CORPORATION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST WOODSTREAM CORPORATION BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY WOODSTREAM CORPORATION AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY WOODSTREAM CORPORATION NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF WOODSTREAM CORPORATION. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.CONTACTING WOODSTREAM CORPORATION:To obtain product assistance or warranty service for your product, please choose one of the following:1. Online Troubleshooting Assistance at www.HavahartWireless.com2. Email Consumer Care at consumercare@woodstream.com3. Call Consumer Care at 800-800-1819, Option 1Planning Guide

Navigation menu