Woodstream CFA2 Custom Fence Anchor User Manual Manual

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Date Submitted	2011-01-24 00:00:00
Date Available	2011-01-24 00:00:00
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Certification Exhibit
FCC ID: SNA-CFA2
IC: 9458A-CFA2
FCC Rule Part: 15.247
IC Radio Standards Specification: RSS-210
ACS Report Number: 11-0003.W06.35.A
Manufacturer: Woodstream Corporation
Model: 5144A
Manual
5015 B.U. Bowman Drive Buford, GA 30518 USA Voice: 770-831-8048 Fax: 770-831-8598
DO NOT RETURN THIS PRODUCT
TO THE STORE FOR ANY REASON.
CONTACT HAVAHART® WIRELESS DIRECTLY!
CALL 1-800-800-1819, OPTION 1.
Havahart ® Wireless
Woodstream Corporation
69 North Locust Street
Lititz, PA 17543 | 1-800-800-1819
www.HavahartWireless.com
Instruction Manual
PRIOR TO INSTALLATION
Fully Charge the System Controller
and Batteries for 3 hours.
AVERAGE SYSTEM SETUP TIME IS 2 HOURS.
Model 5144G
Table of Contents
Welcome
Table of Contents
Congratulations and thank you for choosing the Custom-Shape Wireless
®
Dog Fence from Havahart Wireless — the leading innovator
of digital wireless fence solutions.
Featuring breakthrough, patented, wireless technology, the Custom-Shape
Wireless Dog Fence is designed to maximize the freedom and safety of your
dog, with minimal effort, investment and impact on your property. It is the
industry’s most-advanced, wireless dog containment system.
The Custom-Shape Wireless Dog Fence gives you all the advantages of a
professionally-installed, underground wire fence system without all the hassles
and costs. Our revolutionary technology allows you to shape the wireless
fence to the specific configuration of your yard — maximizing the space for
your dog to roam. It also allows you to add Custom Exclusion Zones thereby
keeping your dog out of your garden or swimming pool. There are no wires to
bury or break, no back pains from digging, and no wasted money on trenching
— just a fast & easy setup that creates freedom for your dog to roam!
IMPORTANT MESSAGE
NOTE: To ensure your complete
satisfaction and your dog’s safety, please
read and follow all of these instructions
carefully. Should you need assistance, our
Consumer Care Specialists are ready to
help. Call 1-800-800-1819, and press “1”.
Register Your Havahart® Wireless
Fence at www.HavahartWireless.com/
customerservice/product-registration
to ACTIVATE YOUR WARRANTY.
Thank you for purchasing the CustomShape Wireless Dog Fence from
®
Havahart Wireless!
IMPORTANT SAFETY REMINDERS .............................................................................................................................
SYSTEM COMPONENTS ...............................................................................................................................................
KEY DEFINITIONS, TECHNOLOGY & HOW IT WORKS ...........................................................................................
- Roaming Area
- Trigger Zone
- Exclusion Zone
- Controller
- Bases
®
- Havahart Wireless Collar
- The Technology Behind the System
- How it Works
GETTING STARTED .......................................................................................................................................................................
- Quick Checklist
- Planning Your Fence Boundary & Exclusion Zones
INSTALLING THE CUSTOM-SHAPE WIRELESS DOG FENCE ..........................................................................................
1 Setting Up the Bases .............................................................................................................................................
- Installing the Bases
- Accessing the Wireless Fence Tracker
- Activating the Bases
2 Setting Up the Fence Boundary/Trigger Zone ...................................................................................
13
16
Proper training of your dog is the most critical element in ensuring the
success of your wireless dog fence. Consult the training section of this
manual once you have set up your wireless dog fence.
Havahart® Custom-Shape Wireless Dog Fence
www.HavahartWireless.com
- Placing Fence Boundary Training Flags
- Recording the Fence Boundary/Trigger Zone
- Removing the Fence Boundary/Trigger Zone
- Removing/Resetting System Bases
- Advanced Base Setup - Manual Distance Entry
Setting Up the Exclusion Zones (Optional) ............................................................................................
- What are Exclusion Zones (ExZones)?
- Placing Exclusion Zone Training Flags
- Recording an Exclusion Zone
- Naming an Exclusion Zone
- Removing an Exclusion Zone
- Deactivating /Reactivating an Exclusion Zone
Setting Up the Collar(s) .......................................................................................................................................
- Installing a Battery
- Activating a Collar
- Naming a Collar
- Adjusting the Correction Level of a Collar
- Testing the Trigger Zone
- Removing a Collar
- Recharging a Battery
- System Monitoring / Checking Battery Status
- Fitting a Collar
Wireless Fence Tracker Examples ..........................................................................................................
21
27
TRAINING YOUR DOG ..................................................................................................................................................................
29
FACTORS AFFECTING SIGNAL STRENGTH ...........................................................................................................................
36
TERMS OF USE AND LIMITATION OF LIABILITY ................................................................................................................
39
WARRANTY INFORMATION .....................................................................................................................................................
40
Havahart® Custom-Shape Wireless Dog Fence
1-800-800-1819, Option 1
System Components
Important Safety Reminders
Important Safety Reminders
System Components
To ensure the safe and effective operation of your Custom-Shape Wireless Dog Fence, please read and follow all
safety guidelines and instructions:
Model 5144G
Ensure that the following components are
included with your system. If a component is
missing, please call 1-800-800-1819, Option 1.
• The Custom-Shape Wireless Dog Fence is designed for dogs older than 6 months that weigh more
than 8 pounds.
• It is necessary to fully charge the system Controller and Batteries for 3 hours PRIOR TO INSTALLATION.
• All Bases must be installed indoors and should not be exposed to moisture.
• Each Base must be plugged into a properly grounded 120V AC outlet.
• Changes or modifications to any system component may cause permanent system damage and will
void manufacturer warranties.
• To prevent system damage due to unexpected power surges, it is recommended that you unplug the
Bases from the wall outlets during thunderstorms. All settings will be retained in system memory. Also do not
attempt to install the system during stormy weather.
• To help prevent skin irritation and increase battery life, do not leave the Collar on your dog for more than
12 consecutive hours.
• Always remove the Collar from your dog before adjusting any of the system components or settings.
• The system is intended to provide safe containment of your dog. All components should be kept out of
the reach of children.
• Follow your established leash laws. There may be cases where this system will be prohibited by law.
• Proper training of your dog is the most critical element in ensuring the safe and successful operation
of your wireless dog fence.
DO NOT RETURN THIS PRODUCT
TO THE STORE FOR ANY REASON
CONTACT HAVAHART® WIRELESS DIRECTLY!
CALL 1-800-800-1819, OPTION 1.
Havahart® Custom-Shape Wireless Dog Fence
www.HavahartWireless.com
Controller
2 RCR123 Batteries For Collar
USB Cable
Battery Charger
USB AC Adapter
Extra Set Of Collar Probes For Short-Haired Dogs
Master Base
M Heart-Shaped Collar Tester
3 Bases
4 AC Adapter Power Cords For Bases
Instructional DVD
Removable Wall-Mount Adhesive Strips
Quick Setup Guide
4 Screws and 4 Wall Anchors
Troubleshooting Guide
Collar
74 White Training Flags, 1 Blue Training Flag
Other Items You May Need:
Additional Accessories Available For Purchase:
• Scissors
• Tape Measure
• Screw Driver
• Permanent Marker
• Isopropyl Rubbing Alcohol
• Soft Cloth
• Extra Collar - 5144GX
• 25 Flag Pack - HW25FLAGPACK
• Heart-Shaped Collar Tester - HWHEARTSCT
• 2 Base Antennas - HW2ANT
• 2 Pack of Batteries - HW2REBATPACK
• Battery Charger - HWBATRECHARG
• Collar Battery Cap - HWCBATCAP
• 2 Long Probes - HW2LPROBES
• 2 Short Probes - HW2SPROBES
• AC Adapter - HWACCORD
• USB Cable - HWUSB
• USB AC Adapter - HWUSBACADAPT
Havahart® Custom-Shape Wireless Dog Fence
1-800-800-1819, Option 1
Key Definitions, Technology & How it Works
Key Definitions, Technology & How it Works
Key Definitions, Technology & How it Works
Key Definitions:
Roaming Area: Area inside the Trigger Zone where your dog is free to roam and play. Capable of forming a Custom-Shape of up
to 500 feet in any direction.
Trigger Zone: The zone, which may be 6 to 13 feet wide, located at the edge of the Roaming Area that forms the fence
boundary. Correction is triggered by your dog crossing into the Trigger Zone which can be set to Tone Only (auditory alarm) or
static correction. The speed of your dog as he crosses the Trigger Zone will influence where the correction is delivered inside the
Trigger Zone.
Exclusion Zone: This is a targeted area where you wish to restrict your dog’s access, such as a large flowerbed, pool or patio. It
must be at least 12 feet by 12 feet wide. Also each zone cannot be located within
20 feet of another zone, Fence Boundary or Base.
Trigge
Controller: Auditory alerts and the touch screen provide
intuitive navigation for setting up, activating and
managing your fence with ease. The
Controller houses a state-of-the-art
transceiver that enables
communication with the system. It will
notify you if your dog breaches the Fence
Boundary, if there is a problem with any of
the fence components or if the Battery life of the
Collar is running low. The Controller can manage up
to 2 Collars.
r Zone
ROAMING ARE
EA
RO
AM
ING
Trig
ger
Zo
ne
Bases: The system features a Master Base and 3 additional
Bases. Each Base houses a state-of-the-art transceiver that enables
the Bases to work together to determine the location of your dog while
in your yard.
AR
Base
EA
Base
Dec
Ma
ster
Base
Base
®
Havahart Wireless Collar: The comfortable, water-proof Collar houses a state-of-the-art
radio transceiver with advanced antenna assembly, a rechargeable RCR123 battery, and two correction Probes.
The Collar communicates continuously with the Bases to track the real-time location of your dog. The Collar can be
programmed to Tone Only (auditory correction) or one of 5 different static correction levels. The default correction level is
Tone Only. The Havahart® Wireless Collar features exclusive Integrated Motion Sensor Technology, which allows the Collar to
go to sleep when it is not in motion to conserve and optimize Battery life.
The Technology Behind the System:
The Custom-Shape Wireless Dog Fence is driven by nanoLOC TRX 2.4 GHz transceivers that have been enhanced with
complex algorithms, strategic distortion filtering and modular signal amplification to deliver advanced time-of-flight-ranging
technology and precision event-stamp mapping. Time-of-flight is the time it takes for a signal to travel from a Base to the
Collar and back at the speed of light. By continually ranging or communicating to the Collar to determine the time-of-flight,
each Base is able to track the real-time distance to your dog. When radio signals are sent from the antennas of the Bases,
they propagate in a spherical manner. At least 3 Bases providing 1 common point of intersection between 3 of their spherical
radio signals are needed to accurately pinpoint the real-time location of the Controller or the Collar. Because each of the
Havahart® Custom-Shape Wireless Dog Fence
www.HavahartWireless.com
Bases is at the same relative height throughout the home, the intersection of the 3 spherical signals is known as trilateration.
As the Controller moves along the flag line, the Master Base records each trilaterated point of your wireless fence, thereby
memorizing the location of the entire fence. This process of memorization is known as event stamp mapping. It is also used
to record the location of Exclusion Zones. These enhancements comprise the core of the patented elements that provide an
unparalleled level of technical sophistication in the wireless dog fencing industry.
How it Works:
®
The Custom-Shape Havahart Wireless System has the following key components: a Wireless Collar, a Controller and 4 Bases.
Each component contains an advanced transceiver that enables constant communication with each of the other components.
The Wireless Fence Tracker allows you to see the location of your wireless Fence Boundary and all System components. It also
aids in the installation and testing of your Fence Boundary. After accessing the the Wireless Fence Tracker on line , you use the
Controller to add each Base to the System. This allows the Bases to begin communication with each other and establish their
positions relative to one another. The Bases are represented by antennas on the Wireless Fence Tracker Screen. The Bases track
the position of the Controller wherever it goes. This allows you to create virtually any shape of wireless fence. With the Controller
in hand, you walk around your property to record your Fence Boundary. The Controller is represented by blue circles on the
Wireless Fence Tracker screen. After you have finished recording, your new Fence Boundary will be represented by a green line
on the screen of your Wireless Fence Tracker. The Bases will track the Controller again if you record Exclusion Zones.
After a Collar had been added to the system and fitted to
your dog, the Bases will track the real-time location of your
dog as it moves around in the Roaming Area. The Collar
will be represented by red circles on the Wireless Fence
Tracker screen. If your dog reaches the Fence Boundary or
an Exclusion Zone (a red circle touches the green line on
the Wireless Fence Tracker screen), the System will send a
command to the Collar to take action and correct (tone or
static - based on user settings). The green fence line on your
Wireless Fence Tracker will turn red if your dog breaches
the Fence Boundary. The correction is not constant. It is a
repetitive pulse. The Collar will correct your dog until one of
the following two conditions is met:
1.
Your dog returns back into the Roaming Area. The
system then returns to normal operating mode.
2.
The Collar’s Safety Time-Out Feature stops the correction cycle after 30 seconds. The red fence line on the Wireless Fence
Tracker will turn yellow when this happens. After the correction cycle times out, your dog will NOT be corrected for
returning to the Roaming Area. The Collar will revert to normal operating mode only when your dog is back inside the
Roaming Area. The yellow fence line on the Wireless Fence Tracker will also revert to green . After that, the Controller will
not send another correction command until your dog moves back to the Fence Boundary or an Exclusion Zone.
This first-of-its-kind, cutting-edge Custom-Shape Wireless Dog Fence gives you the advantage of allowing your dog to go to
the edge of your property while keeping him safe and out of designated areas.
Havahart® Custom-Shape Wireless Dog Fence
1-800-800-1819, Option 1
IMPORTANT MESSAGE
QUICK CHECKLIST
Before you begin the installation process,
be sure to check the following:
• Make sure that you have all system components
ready and available.
1 Setting Up the Bases
Make sure your house is inside the
enclosed boundary or your dog will
get corrected inside your home.
Installing the Bases:
Your Fence Boundary / Trigger Zone
should be NO closer than 10 feet to ANY
ROAD, SIDEWALK OR THOROUGHFARE
FOR YOUR DOG’S SAFETY.
• The best choice to place your Bases is on windows or outer walls
in the furthest corners of your home, near 120V AC power
outlets, spaced as far apart as possible, but a minimum of 20 feet
apart. Increasing the distance between the Bases will increase their
tracking accuracy.
• Charge the Controller and Batteries for 3 hours. Connect
the Controller, via the USB Cable, to your computer while it
is turned on or to the USB AC Adapter.
• Do NOT place the Bases within 3 feet of metal objects, such as
mirrors, microwaves, home appliances, an electric power meter,
air conditioning units, metal grates/fences, metal screened
porches, downspouts, large bushes or other objects immediately
outside the wall. Move the Bases so that they have the best
communication path to the outside.
Planning Your Wireless Fence Boundary & Exclusion Zones:
1.
Install the Master Base A first. To identify it from the rest of
the Bases, the Master Base A is the only Base to have a USB port on
the bottom next to the power port.
Trigger Zone
2.
Position the Master Base A in an interior corner wall near the
area where your dog spends most of his time outdoors (see
Illustration A). Make sure a power outlet is nearby.
Master Base
ROAMING AREA
Base
Base
Trigger Zone
Master Base
10’
3.
Exclusion Zonee
Base
Base
Trigger Zone
Trigger Zone
Narrow Yard Coverage
Back Yard Coverage
Trigger Zone
Base
Deck
Base
Base
ROAMING AREA
Master Base
10’
EExclusion Zone
Base
Good
Bad
Base placement away from
obstructions increases
signal strength.
Position all 4 Bases at the far corners inside of your home and near a
power outlet (including the attached garage if it applies).
The following are sample layouts, which you may consider implementing on your property:
Base
Base
Base placement near
obstructions decreases
signal strength.
Bases need to be a minimum of 20 feet apart.
Because the Custom-Shape Wireless Dog Fence is so flexible, there are an infinite number of installation layout options you
can design. Prior to installation, it is important to map out how you envision the layout of your wireless fence to ensure it suits
the custom shape of your yard while providing your dog optimum freedom and safety.
Deck
Bad
OBSTRUCTIONS
• If Bases must be in the same area, such as a garage, it is better to
place Bases on adjacent walls than on the same wall.
• If a Found New Hardware screen appears when you connect the
Controller to your computer, press Cancel.
Base
Good
4.
Using the removable wall-mount adhesive strips or screw
& wall anchor, mount the Master Base A on the appropriate
wall, approximately 6 feet off the ground or at eye level
(see Illustration B). Do not plug in the Master Base A at
this time.
Ba
se
ck
Ma
ste
rB
Ba
ga
se
rag
De
as
eA
Ba
se
Illustration A
There is no difference between the other 3 Bases. Attach them
to walls in the remaining 3 corners, approximately 6 feet off the
ground or at eye level. Do NOT plug them in at this time.
NOTE: The Fence Boundary or Exclusion
Zone cannot be within 20 feet of a Base
or the Collar may deliver corrections near
the Base inside the home.
Trigger Zone
Entire Yard Coverage
Illustration B
Havahart® Custom-Shape Wireless Dog Fence
www.HavahartWireless.com
Havahart® Custom-Shape Wireless Dog Fence
1-800-800-1819, Option 1
Setting Up the Bases
Installing the Custom-Shape Wireless Dog Fence
Getting Started
Getting Started
Setting Up the Bases
Setting Up the Bases
Installing the Custom-Shape Wireless Dog Fence
To attach using the removable wall-mount adhesive strips:
Accessing the Wireless Fence Tracker:
• Clean the surface of the desired location of the Base with isopropyl
rubbing alcohol, wipe gently with a soft cloth and let dry. DO NOT
USE household cleaners (see Figure 1.0).
The Wireless Fence Tracker program allows you to see approximately
where your wireless Fence Boundary lies and where your dog is and has
been in relation to your Base locations. Your home computer will need
internet access in order to operate the program.
• Separate strips (if still connected) at the perforation.
• Peel the liner from the back of one of the strips and attach it
vertically to the middle of the Base with the release-tab pointed
upward toward the antennas (see Figure 1.1a).
Figure 1.0
• Connect another strip to the strip on the Base by pressing the
fasteners of both strips firmly together until they snap. The
release-tab on the other strip should point downward away
from the antennas - the opposite direction of the release-tab of
the strip on the Base (see Figure 1.1b).
• Peel the liner from the back of the other strip and attach it to the
wall with the release-tab facing downward toward the floor and
the Base antennas facing upward toward the ceiling (see Figure 1.2).
Figure 1.1a
Figure 1.1b
1.
Make sure the computer is located within 6 feet of the Master Base A.
2.
To access the Wireless Fence Tracker, visit
www.HavahartWireless.com/myaccount.
3.
If you don’t have an account, create one to gain secure access to
the program.
4.
The Wireless Fence Tracker Grid should appear with 4 Bases on the
screen (see Figure 2.3). At this time, these Bases do not yet
represent your Bases.
5.
Disconnect the fully charged Controller from the USB cable.
6.
Connect your computer to the Master Base A via the USB cable.
Figure 2.0
To remove the adhesive strips:
• Pull the Base gently from the wall by disconnecting the fasteners.
DO NOT pull the strips off the Base or the wall.
• Start with the strip on the wall. Press one hand on the end of the
strip opposite the release-tab and use your other hand to pull
the release-tab slowly straight down against the wall, stretching it
at least 12 inches until the strip releases. Repeat for the strip
attached to the Base (see Figures 1.3a & b).
Figure 1.2
Screen 1.2
NOTE: The removable wall-mount adhesive strips are not
recommended for wallpaper. Apply to surfaces above 50˚F .
Adhesive could soften and lose adhesion above 105˚F.
Figure 1.3a
Havahart® Custom-Shape Wireless Dog Fence
www.HavahartWireless.com
Figure 1.3b
Havahart® Custom-Shape Wireless Dog Fence
1-800-800-1819, Option 1
10
Setting Up the Bases
Activating the Bases:
Activating the Bases (continued):
1.
Once all the bases have been attached to the walls and the
Wireless Fence Tracker has been accessed, it is necessary to
add the Bases, one at a time, to the System starting with the
Master Base A. Plug the Master Base A into the power outlet.
8.
2.
The indicator light will flash green to show that Master
Base A is powered on. Do not plug in the other Bases yet.
3.
On the Wireless Fence Tracker, select “Start” to begin recording.
As you activate your Bases, they will move to their actual
locations on the screen.
4.
Touch the screen of the Controller to turn it on and press
“Get Started” (see Screen 1.0).
5.
Press “System” (see Screen 1.1).
6.
Press “Complete” (see Screen 1.2) to add the Master Base A to the
System, and its indicator light will stop flashing green and turn
solid green.
7.
8.
Base Positions on the Wireless Fence Tracker:
•
•
•
•
•
•
Screen 1.2
The Master Base A will always appear at the intersection or crosshairs of the 2 bold lines.
Base B will always appear directly to the right of the Master Base A on the horizontal bold line.
Bases C will always be positioned clockwise from Base B.
Base D will always be positioned clockwise from Base C.
Please see the example illustrations for comparison to your layout.
Your on screen layout may make more sense once you have recorded your fence.
Activate the Bases in a clockwise fashion.
Wireless Fence Tracker Base Locations:
Examples:
Walk clockwise to the next Base to the right of the Master Base A and plug
it into a power outlet. This will become Base B. After the indicator light turns
green, press “Complete” on the Controller to add Base B to the System.
Walk clockwise to the remaining 2 Bases and repeat Step 7 to activate them
(see Illustration C).
Your Bases should now be properly oriented on the Wireless Fence Tracker. As you look at your computer
screen the orientation of the Bases may look different than what you would expect. However, the
Bases should all be in the correct position relative to one another. Your on screen layout may make more
sense once you have recorded your fence.
The default scale for each large block is roughly 16 feet. The scale may change depending on the distance
between the Bases and the size of your Roaming Area. The larger the distance between the Bases or the
larger the size of your Roaming Area, the more the scale for each large block will decrease to allow you to see
your entire Fence Boundary.
Screen 1.0
Setting Up the Bases
Installing the Custom-Shape Wireless Dog Fence
Ba
se
De
Ba
se
ck
Base
Master Base
Ma
ste
Deck
rB
as
eA
Ba
se
Base
Base
Illustration C
BASE ACTIVATION NOTE: If successful, a congratulatory screen will appear on the Controller indicating you are now ready to proceed to
setup your Fence Boundary (see Screen 1.8).
Base
If you are unsuccessful, the Controller will advise you to recheck each Base (see Error Screen 1.0a or 1.0b). Before moving any Bases, press
“Recheck System” to retry Base installation. If the same error occurs and you must move one or more of the Bases, or if you want to exit the
setup process from your Error Screen and start over, Press “MAIN MENU”, then Press “Yes.”
Master Base
10’
Base
Base
Screen 1.8
11
Havahart® Custom-Shape Wireless Dog Fence
www.HavahartWireless.com
Error Screen 1.0a
Bases are too close together.
Error Screen 1.0b
Bases have too much signal limiting
material between them.
NOTE: If you would like to be able to see where your dog is after you have closed the Wireless Fence Tracker,
reconnect to the program and use the Reload Fence option to automatically redraw the Fence Boundary
and Base positions on your screen. Your system settings are stored in memory so that you will not have to
re-record your Fence Boundary.
Havahart® Custom-Shape Wireless Dog Fence
1-800-800-1819, Option 1
12
IMPORTANT MESSAGE
2 Setting Up the Fence Boundary/
Trigger Zone
Placing Fence Boundary Training Flags: ( See Illustration E )
Your Fence Boundary / Trigger Zone
should be NO closer than 10 feet to ANY
ROAD, SIDEWALK OR THOROUGHFARE
FOR YOUR DOG’S SAFETY.
START
END
1. Use the blue flag to mark your starting point. Place boundary flags in the
ground, 6 feet apart from one another to establish the desired perimeter
of your boundary. You do not need to place flags across driveways.
2. Using the Controller, select “Fence” from the main menu (see Screen 3.3).
3.
Select “Add Fence” (see Screen 3.4).
4. Once you have confirmed that all flags are in the proper position, press
“Complete” (see Screen 3.5).
Screen 3.3
Figure 3.0
NOTE : These flags represent the desired location of your wireless
fence and will be used later to train your dog. Be sure that the flags
form an enclosed area and that your house is inside the boundary.
Illustration E
When recording your fence boundary, keep the Controller over the flags at all times
and between your body and the Bases as your body may affect the signal and
cause the boundary to shift (see Factors Affecting Signal Strength on Page 36).
Recording the Fence Boundary/Trigger Zone:
PAUSE FEATURE NOTE : During fence recording, you can press “Pause”
(see Screen 3.7) to stop, go around an object (such as a shed or
other large object), and record the Fence Boundary through the object
(see Illustration D). After you walk around the object, wait 5 seconds and
then press “Continue” to continue recording your Fence (see Screen 3.8).
Screen 3.4
Screen 3.5
Screen 3.7
Starting at the blue flag, hold the Controller at waist level over the flag, wait 5
seconds and press “Record” (see Screen 3.6).
2.
Walk the flag line (see Illustration E) at a SLOW deliberate pace until you reach
the blue flag and press “Done” (see Screen 3.7). Slow down coming around
corners. Stop for 1 second at each corner if you want the system to make a sharp
corner point.
3.
A Congratulatory screen will appear. Press “NEXT”.
4.
When viewing the Wireless Fence Tracker, the Fence Boundary will be in green.
The blue circles track your Controller and should closely, but not perfectly overlay
the green line where you recorded the fence (see Figure 3.0). You should
confirm your Fence Boundary location before making any decisions to remove
and re-record your fence. You will confirm your Fence Boundary location after
you install a Collar.
Screen 3.8
The Pause feature enables you to walk around objects and
close your fence boundary through them.
Wait 5 seconds,
then Continue
SHED
Pause
Illustration D
13
1.
Havahart® Custom-Shape Wireless Dog Fence
www.HavahartWireless.com
Screen 4.0
Removing the Fence Boundary/Trigger Zone:
Screen 3.6
Screen 4.2
Screen 4.1a
Should you have the need to remove your Fence Boundary (you add another building to
your property or simply want to change your Fence Boundary), follow these steps:
1.
Using the Controller, select “Fence” from the main menu (see Screen 4.2).
2.
Select “Remove Fence” (see Screen 4.0).
3.
Press “Yes” (see Screen 4.1a). A Congratulatory screen will appear
briefly (see Screen 4.1b) and return you to adding a fence.
Screen 4.1b
Havahart® Custom-Shape Wireless Dog Fence
1-800-800-1819, Option 1
14
Setting Up the Fence Boundary/Trigger Zone
Setting Up the Fence Boundary/Trigger Zone
Installing the Custom-Shape Wireless Dog Fence
Setting Up the Exclusion Zones
Setting Up the Fence Boundary/Trigger Zone
Installing the Custom-Shape Wireless Dog Fence
IMPORTANT MESSAGE
Removing/Resetting System Bases:
Should you need to move a Base(s) to provide a more accurate Fence Boundary, or
because you move, relocate or because of interference from objects inside
or outside the home (such as bushes, trees or other large objects), follow
these steps:
®
2.
Select “System” from the main menu
3.
Select “Yes” (see Screen 2.1).
4.
Select “Yes” again (see Screen 2.2).
5.
Unplug ALL Bases and reposition the Base(s) as needed.
6.
Plug in the Master Base A.
7.
Press “Complete”.
8.
Walk clockwise to the right of the Master Base A.
Plug in Base B and Press “Complete”.
9.
3 Setting Up the Exclusion Zones
What are Exclusion Zones (ExZones)?
Exclusion Zones are target areas on your property where you wish to
restrict your dog’s access, such as a flower bed, children’s play area,
pool or patio. Exclusion Zones are optional and may be added either
during or after the initial installation process. Up to 4 Exclusion Zones
can be created. The minimum size of an Exclusion Zone is 12’ x 12’.
Each Exclusion Zone cannot be located within 20 feet of another
Exclusion Zone, Fence Boundary or Base.
The following are examples of possible Exclusion Zones:
Good
Screen 2.1
Screen 2.2
Repeat this process for the 2 remaining Bases.
Advanced Base Setup – Manual Distance Entry:
®
1.
Make sure the Havahart Wireless Collar is not
on your dog.
2.
Select “System” from the main menu.
3.
Select “Yes” (see Screen 2.1).
4.
Select “ADVANCED” (see Screen 2.2).
5.
Measure the 6 distances (in feet) between the Bases (see Illustration F)
write them in the chart below. Each pace is about 3 feet.
C to D _____ feet
D to A _____ feet
Bad
Exclusion
Zone 1
Distance of 20
feet or greater
Exclusion
Zone 2
Minimum Size
12’ x 12’
Screen 2.3
Screen 2.4
2 Dog should be able to walk between Exclusion Zones.
Flower
Garden
Exclusion
Zone 1
Shed
Pool
1 Dog should be able to walk between Exclusion Zone
and boundary
Distance is less
than 20 feet
Shed
Pool
Exclusion
Zone 2
1 Dog may not be able to walk between Exclusion Zone
and boundary. It would be better to make the boundary
include the Exclusion Zone.
2 Dog may not be able to walk between Exclusion Zones.
It would be better to make one big Exclusion Zone.
A to B _____ feet
B to C _____ feet
If you choose to add an Exclusion Zone
after the initial installation process,
you will need to retrain your dog to
familiarize him with the new restricted
area.
(optional)
ROAMING A
Make sure the Havahart Wireless Collar is not on your dog.
Advanced Base Setup should be used
ONLY when you have severe issues
®
where the Havahart Wireless Collar
corrects inconsistently and Moving and
Resetting the Bases does not resolve the
issue. The system automatically calculates
the distances between the Bases during
setup. In rare cases, it is possible that the
system may need to have the distances
manually entered.
IMPORTANT MESSAGE
ROAMING AR
1.
Using the Controller, you have the ability to:
A to C _____ feet
B to D _____ feet
Press “Complete” (see Screen 2.3).
7.
Press each value to enter each distance (see Screen 2.4). You will need to
press “NEXT” twice between screens and “Done” when complete.
8.
Press “Continue” (see Screen 2.7) and a Congratulatory screen will appear.
9.
Press “Yes” to install your Fence Boundary again.
• Add/Remove an Exclusion Zone
• Name an Exclusion Zone
• Turn an Exclusion Zone On or Off
Screen 2.7
Master Base A
Base B
Base D
Base C
Illustration F
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Setting Up the Exclusion Zones
Setting Up the Exclusion Zones
Installing the Custom-Shape Wireless Dog Fence
Placing Exclusion Zone Training Flags:
1.
Recording an Exclusion Zone:
Similar to Fence Boundary training flag placement, place flags in the ground
six feet apart from one another to establish the desired Exclusion Zone
boundary. The blue flag is not required for Exclusion Zone boundary setup
(see Illustration G).
2.
Using the Controller, select “ExZones” from the main menu (see Screen 4.2).
3.
Select “Add ExZone” (see Screen 4.3).
4.
Select the ExZone you would like to add ie. EXZONE1 (see Screen 4.4).
5.
Once you have confirmed that all flags are in the proper position, press
“Complete” (see Screen 4.5).
PAUSE FEATURE NOTE : During Exclusion Zone recording, you can
press “Pause” (see Screen 4.7) to stop, go around an object (such
as a tree, bush or other object), and record the Exclusion Zone
through the object. After you walk around the object, wait 5
seconds and then press “Continue” to continue recording your
Exclusion Zone (see Screen 4.8).
Screen 4.2
Screen 4.6
NOTE : Make sure that there is at least 20 feet between different
Exclusion Zones and between Exclusion Zones and the Fence
Boundary and the Bases.
Screen 4.3
Screen 4.7
Screen 4.8
Because Exclusion Zones are smaller than your fence you must walk about 4 feet
or one pace inside the flag line. Make sure to keep the Controller between
your body and the Bases as your body may affect the signal and cause the
boundary to shift (see Factors Affecting Signal Strength on Page 36).
1.
Illustration G
Screen 4.4
2.
Screen 4.5
Starting about 4 feet or one pace inside the first flag, hold the Controller at
waist level, wait 5 seconds and press “Record” (see Screen 4.6). Walk at
a QUICK deliberate pace all the way around the inside of your Exclusion
Zone ending where you started. Slow down coming around corners. Stop
for 1 second at each corner if you want the system to make a sharp
corner point.
Screen 4.9
Error Screen 1.1
When you return to your starting point, press “Done” (see Screen 4.7)
and a Congratulatory screen will appear (see Screen 4.9). If unsuccessful,
an ExZone Error Screen will appear, directing you to repeat the process as
the signal may not have been properly received (see Error Screen 1.1).
You have the opportunity to name the Exclusion Zone now if you desire.
Otherwise, the Exclusion Zone will be given the default name of EXZONE1,
EXZONE2, etc.
3.
17
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Repeat this process to create additional Exclusion Zones on your property.
Havahart® Custom-Shape Wireless Dog Fence
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Setting Up the Exclusion Zones
Setting Up the Exclusion Zones
Installing the Custom-Shape Wireless Dog Fence
Naming an Exclusion Zone:
Removing an Exclusion Zone:
1.
Select “ExZones” from the main menu (see Screen 4.2).
Should you have the need to permanently remove an Exclusion Zone, follow
these steps:
2.
Press “Name ExZone” (see Screen 5.0).
3.
Press the Exclusion Zone name that you would like to change
(see Screen 5.1).
4.
Using the Controller, select “ExZones” from the main menu (See Screen 4.2).
2.
Select “Remove ExZone” (see Screen 5.4).
3.
Press the Exclusion Zone that you would like to remove (see Screen 5.5).
4.
If you are certain that this is the Exclusion Zone that you would like to
permanently remove, press “Yes”. Press “No” to return to the previous
selection screen (see Screen 5.6).
5.
Upon successful removal, a Congratulatory screen will appear (see Screen 5.7)
and you will be returned to the ExZone menu screen.
6.
Repeat this process to remove other Exclusion Zones.
Screen 4.2
Create the name of the Exclusion Zone. Press the left or right arrows to
highlight the letter you would like to change. Then press the up or down
arrows to choose the character that you want from A-Z and 0-9. The name
can be up to 8 characters in length. Repeat this process until you are
satisfied with the name (see Screen 5.2).
NOTE : You can also change the name of an Exclusion Zone back to
its default name by pressing “DEFAULT NAME” in the lower center of
your screen.
1.
Screen 5.0
Screen 5.4
Screen 5.5
Deactivating / Reactivating an Exclusion Zone:
5.
Once you are satisfied with the name of the Exclusion Zone, press
“SAVE” and a Confirmation screen will display briefly and then take you
back to Exclusion Zone Options (see Screen 5.3).
1.
To deactivate a particular Exclusion Zone, select “ExZones” from the
main menu (see Screen 4.2).
2.
Press “Turn On/Off ExZone”(see Screen 5.8).
3.
Press the desired Exclusion Zone to deactivate (see Screen 6.0) and it will
turn grey to indicate that it is now OFF (see Screen 6.1). To reactivate the
Exclusion Zone, press the desired Exclusion Zone and it will turn green to
indicate that it is now ON.
Screen 5.1
6.
When viewing the Wireless Fence Tracker, your Exclusion Zone will be
represented by a green line on the screen with your Bases and Fence
Boundary (see Figure 4.0). You should confirm your Exclusion Zone
location before making any decisions to remove and re-record your
Exclusion Zone. You will confirm your Exclusion Zone location after you
install a Collar.
Screen 5.6
Screen 5.2
Screen 5.7
Screen 6.0
Screen 5.3
Screen 6.1
NOTE : Frequently deactivating and reactivating Exclusion Zones
is NOT recommended as your dog must be retrained each time.
Screen 5.8
Figure 4.0
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Setting Up the Collar(s)
Setting Up the Collar(s)
Installing the Custom-Shape Wireless Dog Fence
IMPORTANT MESSAGE
4 Setting Up the Collar(s)
The Collar should not be placed on your
dog until after you have successfully
installed it on the system.
Collar Features:
Collar Light
Figure 5.0
The system allows you to activate up to 2 Collars using the Controller.
Before initiating the setup process, make sure to install a fully charged
RCR123 Battery in the Collar.
1.
IMPORTANT MESSAGE
Activating a Collar:
Position the Collar near the Master Base A.
2.
Select “Collars” from the main menu (see Screen 6.2).
3.
Select “Add Collar” (see Screen 6.3).
4.
Press “Next” (see Screen 6.4).
5.
While gently shaking a Collar to keep it awake, press the Collar that
you would like to activate (see Screen 6.5).
RCR123
Once you have a Collar activated, test your
fence boundary and or Exclusion Zone(s) in
different locations.
COLLAR ACTIVATION NOTE: If successful, a Congratulatory
screen will appear (see Screen 6.7), indicating that the Collar has
been properly set. You may proceed to name your Collar. If you
choose not to name it, the Collar will be given the default name of
COLLAR1 or COLLAR2 (see the “Naming a Collar” section for more
information). If unsuccessful, you will be directed to try again (see
Error Screen 1.2).
A Embedded Antennas
D Battery Cap
Collar Light
E Probes
Grey Battery Housing
F Washers
Screen 7.3
Screen 6.2
Installing a Battery:
1.
2.
Make sure a Battery is fully charged before installing it in the Collar
(see Recharging a Battery on Page 25). Turn the Battery Cap on the
Collar counterclockwise about 1/4 turn and pull it out. With the
positive side facing outward, install one rechargeable RCR123 Battery
into the Collar (see Figure 5.0). Replace the Battery Cap and turn it
clockwise to lock it in place.
Screen 6.3
Havahart® Custom-Shape Wireless Dog Fence
www.HavahartWireless.com
Error Screen 1.2
Naming a Collar:
You can name each Collar using the Controller.
The Collar will flash green. If it does not, shake the Collar gently as the
®
Collar is in sleep mode (see the Havahart Wireless Collar Light Chart
on Page 25).
NOTE : The Collar is always “on” when a fully charged Battery is
installed. However, the Collar may be awake or asleep based on
Integrated Motion Sensor Technology. This technology allows
the Collar to conserve Battery life when appropriate by putting
the Collar to sleep. The Collar Light will not flash when the Collar
is asleep. Movement, such as gently shaking the Collar, will
®
awaken it and the Collar Light will flash green (see the Havahart
Wireless Collar Light Chart on Page 25). The Collar Light will flash
red to indicate that the Battery needs to be recharged. The
Controller will also produce an auditory tone to alert you that
the Battery is low.
21
Screen 7.4
Screen 6.7
Screen 6.4
Screen 6.5
1.
Select “Collars” from the main menu (see Screen 6.2).
2.
Press “Name Collar” (see Screen 7.3).
3.
Press the Collar you would like to name (see Screen 7.4).
4.
Create the name of the Collar. Press the left or right arrows to
highlight the letter you would like to change. Then press the up
or down arrows to choose the character that you want from A-Z
and 0-9. The name can be up to 8 characters in length. Repeat
this process for each letter until you are satisfied with the name.
You can also change the name of a Collar back to its default
name by pressing the “DEFAULT NAME” Button in the lower
center of the screen (see Screen 7.5).
5.
Once you are satisfied with the name of the Collar, press
“SAVE” and a confirmation will display briefly and then
take you back to Collar Options (see Screen 7.6).
Screen 7.5
Screen 7.6
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Setting Up the Collar(s)
Setting Up the Collar(s)
Installing the Custom-Shape Wireless Dog Fence
IMPORTANT MESSAGE
Adjusting the Correction Level of a Collar:
1.
To adjust the correction level of a Collar, first select “Collars”
from the main menu (see Screen 6.2).
2.
Press “Edit Collar Correction Level” (see Screen 7.7).
3.
Press Collar that you wish to adjust (see Screen 7.8).
4.
Press “LEVEL UP” or “LEVEL DOWN” to adjust the correction
level to the desired setting -- 5 being the highest correction
level and 1 being the lowest correction level (see Screen 7.9).
5.
Press “APPLY” and a Confirmation screen will display briefly
and then return you to Collar Options (see Screen 8.0).
The correction level of the Collar may be
adjusted by the Controller based on the
size and temperament of your dog. There
are 5 static correction levels and one
Tone Only (sound only) level. The default
correction level of the Collar is tone only.
It is recommended to start with a lower
correction level when training your dog.
CAUTION: Before fitting the Collar on
your dog, make sure the battery is not
in the Collar. Insert the battery after the
Collar has been fitted to your dog
Step 1
•
The Collar alarm should not tone as you walk along the inside of your
boundary. If the Collar alarm tones during your Trigger Zone test, make a
note of the location and continue walking inside your Fence Boundary.
•
Once complete, look at the Wireless Fence Tracker. The path that
you walked should be represented by little red circles (see Figure 7.0).
•
The red circles should closely, but not perfectly run parallel to the green line.
•
If you notice any extreme dips, loops or crossovers in your fence, you may
want to Remove your Fence and re-record. In most cases you may need to
simply move flags one way or the other to be closer to the boundary
(see Wireless Fence Tracker Examples on Page 27). If the Fence Boundary
is still not within your level of tolerance and if re-recording does not solve
the problem (consult your Troubleshooting Guide), it may be necessary to
reposition one or more of your Bases so that there are less signal limiting
obstructions (see Page 8) between the Fence Boundary and your Bases (see
Factors Affecting Signal Strength on Page 36).
Screen 8.0
Testing the Trigger Zone :
To confirm that the location of the actual boundary is correct ,
test your Trigger Zone in 2 ways - It is necessary to perform both
steps for complete verification.
•
23
In both cases, make sure the Collar is set to Tone Only. Extend your
arm down by your side and hold the Collar by the Grey Battery Housing
so that you can see the Collar Light (see Figure 6.0). Make sure to
keep the Collar between your body and the Bases as your body
may affect the signal and cause the boundary to shift (see Factors
Affecting Signal Strength on Page 36).
Havahart® Custom-Shape Wireless Dog Fence
www.HavahartWireless.com
•
Walk toward the boundary while gently moving the Collar to keep it
awake until the Collar beeps and the Collar Light flashes red. To confirm the
boundary location, step back until the Collar stops beeping and then walk
forward in the same direction until the Collar beeps and the Collar Light
flashes red again (see Illustration H).
•
Test the Trigger Zone in multiple locations.
•
If necessary, move the flags to the correct location. If not satisfied with the
location, you may need to Remove your Fence and re-record.
Screen 7.7
Fe
nc
eB
ou
nd
ar
y/
Illustration H
Step 2
HEART-SHAPED COLLAR TESTER NOTE : If you would like to confirm
that the Havahart® Wireless Collar will deliver a static correction
when crossing the Trigger Zone, you can use the Heart-Shaped
Collar Tester. Set the correction level to static level 1. Hold the metal
contact points located inside the holes of the Heart-Shaped Collar
Tester against the Probes of the Havahart® Wireless Collar so that
metal is touching metal. Carry the Havahart® Wireless Collar by the
Grey Battery Housing of the Collar with the Heart-Shaped Collar
Tester held against the Probes. Make sure that your body does not
get between the Collar and the Bases as your body may affect the
signal and cause the boundary to shift. Walk to a boundary point
and watch the Heart-Shaped Collar Tester illuminate. Remember to
set the correction level back to Tone Only before beginning training.
Figure 7.0
on
rZ
ge
Walk a parallel path to your boundary, 10 feet inside the flag line, at
the same SLOW deliberate pace and in the same manner in which
you recorded the Trigger Zone while gently moving the Collar to keep
it awake.
ig
Tr
•
Screen 6.2
Screen 7.9
IMPORTANT MESSAGE
Testing the Trigger Zone (continued):
Screen 8.3
If you have any Exclusion Zones, perform similar Trigger Zone testing.
Removing a Collar:
Screen 7.8
Figure 6.0
1.
To remove a Collar, select “Collars” from the main menu (see Screen 6.2).
2.
Press “Remove Collar” (see Screen 7.7).
3.
Press the Collar that you wish to remove (see Screen 7.8).
4.
If you are certain that this is the Collar that you would like to remove,
press “Yes”. Press “No” to return to the previous selection screen
(see Screen 8.3). Select “No” if you picked the wrong Collar or if you have
changed your mind and you will be returned to the Collar selection screen.
5.
Upon successful removal, you will be returned to the Collar selection
screen (see Screen 8.5).
6.
Repeat this process to remove the other Collar.
Screen 8.5
Havahart® Custom-Shape Wireless Dog Fence
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Setting Up the Collar(s)
IMPORTANT MESSAGE
Fitting a Collar:
• Remove the low Battery from the Collar.
To ensure the safe and effective operation of the system, it is important
to make sure that the Collar is fitted properly.
Recharging a Battery:
• Make sure the Battery Charger is properly connected to a
grounded 120V AC outlet.
Setting Up the Collar(s)
Installing the Custom-Shape Wireless Dog Fence
• Properly orient the Battery in the Charger with the positive side
closest to the lights of the Charger.
Correct
way to Insert a
Battery in the Charger.
Ba
Warning: Do NOT put a non-rechargeable Battery in the Battery Charger.
1.
Be sure your dog is safely within the Roaming Area and the
Correction Level is set to Tone Only.
2.
With your dog standing comfortably, position the Collar high
on your dog’s neck, underneath the chin with the Probes facing
®
upward and centered on your dog’s neck. The Havahart logo
should be right side up when you look at your dog.
• Remove the Battery when recharging is complete.
BATTERY RECHARGING NOTE: You want to see
the red light come on when you place the Battery
in the Charger. You can charge up to two Batteries
at the same time. Do NOT take the Battery out until
the light turns blue. It takes less than 3 hours to fully
charge a Battery.
Recharging Light Colors:
3.
No Color - when on standby (no Battery in chamber),
No Color - when the Battery is in the chamber the wrong way
Blue
- when the Battery is fully charged
Red
- when the Battery is charging
Make sure the Probes maintain contact with skin.
• Collar is factory installed with long Probes for thick or
long-haired breeds.
• Short Probes for short-haired dogs are included
Note: Recharging the RCR123 Battery is similar to
recharging a mobile phone. Always have a spare
Battery ready. You should expect to charge the
Battery every 1-3 days depending on how active
your dog is.
• To change the Probes, simply unscrew the long Probes and
replace them. Be sure the rubber washer is between the
Probe and the Grey Battery Housing. Use your fingers to
tighten the Probes as far as you can. Do not over tighten.
NOTE: It may be necessary to trim the hair around the
Probes to ensure reliable contact.
System Monitoring/Checking Battery Status:
®
Havahart Wireless Collar Light Chart:
4.
Collar Light
Collar Names
(2 Collars max)
Controller Battery Status
Collar Battery Status
Action
Adjust the Collar to fit snugly but not tightly. You should be able
to slide the tip of one finger between your dog’s coat and one
of the Probes on the Collar. The tip of your finger should not be
able to slip between the two easily, but with some effort. It
should be a tight squeeze (see Illustration I). Separately, you should
be able to slide one finger between the strap of the Collar and the
back of your dog’s neck.
The Collar should be snug enough so that
it does not move when your dog moves.
To help prevent skin irritation, it is
recommended that you never leave
the Collar on your dog for more than
12 consecutive hours at a time.
If you do not remove the Collar from
your dog’s neck at least every 12 hours
AND clean your dog’s neck and the
Collar, Pressure Necrosis may occur
which is a deterioration of your dog’s
skin. It is caused by extended contact
to the pressure of the Probes of the
Collar combined with the oil and dirt
that may accumulate on the Probes if
not kept clean.
Important Collar Safety Guidelines:
1. During training, do not let your
dog wear the Collar without direct
supervision.
2. Each time you take the Collar off your
dog, look for any indication of a sore or
rash.
-Asleep OR
-Battery is too Low OR
-Battery is not in the
Collar
Shake gently and watch
for the Light to flash green.
Make sure a fully charged
Battery is in the Collar.
Fast Green Flash
every second
-Not added to System
OR
-System is off OR
-Only Fence is on
Make sure the Fence is
on and add the
Collar to the System.
Slow Green Flash
every 4-5 seconds
-Paired to System and
operating normally
No action required.
5. Wash your dog’s neck weekly with
mild soap and a wash cloth and then
rinse clean.
Red Flash
-Low Battery
OR
-Boundary Breach
Charge the Battery OR
Return the dog to the
Roaming Area.
6. Wash the Probes of the Collar weekly
with mild soap and a wash cloth and
then rinse clean.
Off
Fence Indicator
Collar Status
5.
Once the Collar is adjusted to the correct length, remove
the Collar and trim the excess using scissors (see Illustration J).
Illustration I
3. Should you find any indication of a sore
or rash on your dog, stop using the
Collar for a few days.
4. If the rash or sore exists for more than 2
days, consult your veterinarian.
Illustration J
NOTE: If your dog is going to continue to grow or grows a
long winter coat, leave extra room before trimming off
the excess.
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Wireless Fence Tracker Software Options
Wireless Fence Tracker Software Options
Factors Affecting Signal Strength
Installing the Custom-Shape Wireless Dog Fence
5 Wireless Fence Tracker Examples
With perfect line of sight and no obstructions between the Controller and Bases, the system will create a Trigger Zone about 6
feet wide. With obstructions, the Trigger Zone can expand to around 13 feet wide. However, once set, your Fence Boundary/
Trigger Zone will remain consistent.
Trigger Zone Imperfections:
Various objects such as mirrors, microwaves, electric power meters or air conditioning units can interfere with the signal
strength of your Wireless Fence. This can result in a gradual loss in the measured distance of the radio signal from the Bases
to a set Trigger Zone. The part of the Trigger Zone that is obstructed by an object may bow or dip inward toward the Bases.
The resulting shape of the Trigger Zone may be slightly different and the Roaming Area may be slightly reduced. When this
happens, the object between the Bases and the set Trigger Zone is said to attenuate the radio signal or the Trigger Zone.
It is normal for your Trigger Zone to have some imperfections as shown to
the right. This should not be a problem for the successful operation of your
wireless fence as the Fence Boundary is still closed.
If you see any small loops, jagged lines or cut-off areas, make sure the flags
are moved to the proper position to compensate for the unintended issue.
Obstacles that can slightly obstruct any wireless signal (including mobile phones) include: mirrors, microwaves, home appliances,
electric power meters, air conditioning units, metal screened porches, aluminum siding, metal downspouts, trees, large bushes,
above-ground pools and sheds.
Small Loop
If this does not meet with your satisfaction, you can remove the Fence
Boundary and re-record it.
Objects that will cause considerable obstruction are concrete walls, aluminum siding, metal roofs, densely wooded lots and
heavily landscaped properties.
When re-recording and you are near the problem area, use the Pause Feature.
Press “Pause” to stop recording before the problem area, walk to the other
side, and press “Continue” to proceed with recording. This should connect
the Fence Boundary through the problem area.
Fence Boundary/Exclusion Zone Line Color Meanings:
The closer an obstructing object is to the Trigger Zone or the closer a metallic object such as a mirror is to one of the Bases, the
greater the interfering effect it can have on the Trigger Zone. Likewise, the more dense an obstructing object is, the more severe
the dip or shaping effect of the Trigger Zone.
Without performing complex calculations and accounting for all factors, it is very difficult to predict the exact amount of
interference different objects can cause and how the Trigger Zone and Roaming Area will be affected.
Jagged Line
Despite all of the measures Havahart Wireless has taken to boost the signal strength of the Bases, attenuation is difficult to
totally prevent for any wireless fence system. Similar to the way buildings attenuate cell phone reception, your home will likely
attenuate your dog’s Roaming Area. In most cases the resulting dipping should be a minor issue that may not even be noticed.
• Green: Your dog is within the Roaming Area.
• Red: Your dog has breached the Fence Boundary or an Exclusion Zone.
• Yellow: Your dog has breached the Fence Boundary and the correction cycle has
timed out after 30 seconds.
In the event that your system experiences severe interference or attenuation with which you are not comfortable, there are a
few things that you can try to counter or lessen the effects:
Cut-Off Area
•
Place the Bases above or at least 3 feet away from appliances and other large metal objects like mirrors inside the home.
Also make sure there are no obstructing objects, such as an electric power meter, near or immediately outside the wall
where your Bases are placed. The less material or objects the Bases’ signals have to go through to reach the outside,
the better.
•
Raise the Bases to 6-8 ft or to a higher floor in the home.
•
If the first two methods prove ineffective, choosing different Base locations in the home may be necessary.
®
Should you need additional help to minimize wireless signal interference for your Havahart Wireless Dog Fence,
please call 1-800-800-1819, Option 1.
27
Havahart® Custom-Shape Wireless Dog Fence
www.HavahartWireless.com
26
Havahart® Custom-Shape Wireless Dog Fence
1-800-800-1819, Option 1
28
Training Your Dog
Training Your Dog
Training Your Dog
IMPORTANT MESSAGE
PRELIMINARY PHASE -- Flag Awareness Training - Optional (2-3 training sessions per day: each 10-15 minutes long)
IMPORTANT REMINDERS:
The Custom-Shape Wireless Dog Fence
is not a physical boundary. It is necessary
to contain your dog using a leash or other
means during training.
Please read the following information completely before you
begin training:
• Proper training of your dog is essential to help ensure the
successful operation of your Custom-Shape Wireless Dog Fence.
• We recommend that you train your dog for a minimum of 15
consecutive days. Use a calendar to track your dog’s progress.
Completing this phase will add 3 days to your training, but will give your dog more time to get used to the
Training Flags if you choose to complete it.
1.
Take the Battery out of the Collar.
2.
Fit the Havahart Wireless Collar around your dog’s neck. Place a different
®
non-metal collar above the Havahart Wireless Collar and attach a leash
to it. Make sure that this collar does not apply pressure to the Probes on
®
the Havahart Wireless Collar as this could hurt your dog when you pull
on the leash.
3.
Using the leash, walk your dog around inside the Roaming Area for
5 minutes, avoiding contact with the Trigger Zone.
4.
Approach one of the Training Flags with your dog. When your dog gets close to the flag, gently shake the
flag while saying “Bad Flags” in a firm, disapproving tone. Do not yell or frighten your dog.
5.
Lead your dog back into the Roaming Area and praise your dog.
6.
Repeat this process at several different Training Flags.
7.
End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the
Training Flags.
8.
Be sure to remove the Havahart Wireless Collar from your dog after each training session.
9.
You may proceed to PHASE 1 when your dog avoids going near the Training Flags but will walk anywhere within
the Roaming Area.
• Keep your training sessions short and frequent -- approximately 10-15 minutes long, 2-3 times a day.
• Every dog is unique and may respond differently to the training depending on its age, size,
temperament and ability to learn. For this reason, you may need to adjust your training schedule accordingly.
• It may be necessary to decrease the speed of the training schedule or add more training days if your dog seems
to be under stress. Signs that your dog may be under stress include: tail between legs, ears pulled back,
refusal to go outside the home and nervous shaking.
®
• Before beginning Collar-assisted training, allow your dog to get used to wearing the Havahart Wireless Collar with
the battery removed.
• Have fun with your dog during the training process and end each session with positive praise and play
time in the Roaming Area at least 10 feet away from the Training Flags.
• Be patient and consistent in your approach.
®
• Remove the Havahart Wireless Collar after each training session.
• If you are training more than one dog, train each dog separately.
®
®
®
• Should your dog breach the Trigger Zone while wearing the Havahart Wireless Collar, unlike an underground wire fence,
your dog will not receive a separate correction for returning through the Trigger Zone back into the Roaming Area.
• It is important that you complete the entire training process and do not skip any phases.
Leaving the Roaming Area with Your Dog
Once your dog becomes accustomed to the Trigger Zone, he may become uncomfortable leaving the Roaming Area for
activities such as walks or riding in the car. If you need to take your dog out of the Roaming Area, ALWAYS remove the
®
Havahart Wireless Collar, and use one of the following methods:
29
1.
Walk your dog outside of the Roaming Area while on a leash. Cross the same area of the Trigger Zone
flag line each time, giving a command such as “CROSS”, and praising your dog for crossing this specific area.
Always leave this area with your dog on a leash.
2.
Carry your dog out.
3.
Take your dog out in a car.
Havahart® Custom-Shape Wireless Dog Fence
www.HavahartWireless.com
Havahart® Custom-Shape Wireless Dog Fence
1-800-800-1819, Option 1
30
Training Your Dog
Training Your Dog
Training Your Dog
PHASE 1 -- Passive Training -- DAY 1-3 (2-3 training sessions per day: each 10-15 minutes long)
1.
®
Insert a fully charged battery in the Havahart Wireless Collar and set the correction level to Tone Only (see Page 23).
®
2.
To ensure that the system is working properly, take the Havahart
Wireless Collar by itself out to the Trigger Zone and listen for the tone.
3.
Fit the Havahart Wireless Collar around your dog’s neck. Place a different
®
non-metal collar above the Havahart Wireless Collar and attach a leash
to it. Make sure that this collar does not apply pressure to the Probes on
®
the Havahart Wireless Collar as this could hurt your dog when you pull on
the leash.
4.
PHASE 2 -- Active Training -- DAY 4-7 (2-3 training sessions per day: each 10-15 minutes long)
1.
Set the correction level to Static Level 1 (see Page 23).
2.
To ensure the system is working properly, take the Havahart
Wireless Collar to the Trigger Zone and use the Heart-Shaped Collar
Tester (see Page 23). The Heart-Shaped Collar Tester should light up.
®
®
®
3.
Fit the Havahart Wireless Collar around your dog’s neck. Place a
®
different non-metal collar above the Havahart Wireless Collar and
attach a leash to it. Make sure that this collar does not apply pressure
®
to the Probes on the Havahart Wireless Collar as this could hurt your
dog when you pull on the leash.
Using the leash, walk your dog around inside the Roaming Area for
5 minutes, avoiding contact with the Trigger Zone.
4.
Using the leash, walk your dog around inside the Roaming Area for
5 minutes, avoiding contact with the Trigger Zone.
5.
Calmly approach the Trigger Zone flag line -- do not look at your dog.
5.
Calmly approach the Trigger Zone flag line -- do not look at your dog.
6.
Give your dog the opportunity to pass into the Trigger Zone. He will hear a tone within the Trigger Zone.
6.
7.
Allow your dog to stay in the Trigger Zone for a few seconds while hearing the tone.
Give your dog the opportunity to pass into the Trigger Zone, where
he will hear a short tone and then receive a static correction.
7.
8.
Gently shake a Training Flag while saying “Bad Flags” in a firm, disapproving tone to show your dog
®
that the flags are associated with the tone coming from the Havahart Wireless Collar. Do not yell or frighten
your dog.
Allow your dog to stay in the Trigger Zone for a few seconds while
receiving the static correction.
8.
Gently shake a Training Flag to remind your dog that the flags are
associated with the short tone and static correction coming from
the Collar.
10. Repeat this process at several different Training Flags.
9.
Lead your dog back into the Roaming Area and praise your dog.
11. As training progresses over the next 2 days, you should notice that when your dog hears the tone, he
will return to the Roaming Area without your prompting.
10. Repeat this process at a few Training Flags.
9.
Lead your dog back into the Roaming Area and praise your dog.
12. End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from
the Training Flags.
IMPORTANT MESSAGE
Do not force your dog to receive too
many static corrections as this may
make your dog nervous or anxious. It
may be necessary to decrease the speed
of the training schedule or add more
training days if your dog seems to be
under stress.
If your dog leaves the Roaming Area, he
will be corrected on the way out only.
Your dog will NOT be corrected when
returning to the Roaming Area from
outside the Trigger Zone.
®
11. If your dog does not respond to the static correction, check to make sure that the Havahart Wireless Collar fits
properly (see Page 26). If your dog continues to not respond to the static correction, you may need to
increase the static correction to level 2 or higher as necessary.
13. Be sure to remove the Havahart Wireless Collar from your dog after each training session.
12. End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the
Training Flags.
14. You may proceed to PHASE 2 when your dog avoids going near the Training Flags when you approach and
actually turns to go back to the Roaming Area without your aid.
13. Be sure to remove the Havahart Wireless Collar from your dog after each training session.
®
®
14. You may proceed to PHASE 3 when your dog avoids going near any of the Training Flags.
If your dog does not respond to the static correction.
Make sure the static correction level is set to 1 or above.
Test the Havahart® Wireless Collar with the Heart-Shaped Collar Tester to confirm static correction.
If the Tester lights up when you cross into the Trigger Zone, check the fit of the Havahart® Wireless Collar
on your dog.
• If necessary, trim your dog’s hair where the Probes touch the neck and/or switch to the Long Probes.
• Increase the static correction by one level.
•
•
•
31
Havahart® Custom-Shape Wireless Dog Fence
www.HavahartWireless.com
Havahart® Custom-Shape Wireless Dog Fence
1-800-800-1819, Option 1
32
Training Your Dog
Training Your Dog
Training Your Dog
PHASE 3 -- On-Leash Distractions -- DAY 8-11 (2-3 training sessions per day: each 10-15 minutes long)
1.
2.
®
PHASE 4 -- Off-Leash Supervision -- DAY 12-15
Begin with short training sessions 10-15 minutes in length and gradually increase the sessions to an hour or more
Fit the Havahart Wireless Collar around your dog’s neck. Place a
®
different non-metal collar above the Havahart Wireless Collar and
attach a leash to it. Make sure that this collar does not apply pressure
®
to the Probes on the Havahart Wireless Collar as this could hurt your
dog when you pull on the leash.
Using the leash, walk your dog toward the Training Flags.
Create a distraction by:
1.
Do not leave your dog unattended during this phase of training.
2.
Fit the Havahart Wireless Collar around your dog’s neck. Place a
®
different non-metal collar above the Havahart Wireless Collar.
3.
Walk around inside the Roaming Area and play with your dog while
off the leash.
4.
Now focus your attention elsewhere and walk to another part of the
yard while keeping an eye on your dog.
5.
If your dog crosses into and goes beyond the Trigger Zone, lead him
back inside the Roaming Area. Your dog will not be corrected when
he comes back into the Roaming Area.
6.
Gently shake a flag to remind your dog that the flags are associated
®
with the short tone and static correction coming from the Havahart
Wireless Collar.
7.
Repeat the training from Phase 3 with distractions and a leash as
necessary.
8.
End with lots of playtime and praise for your dog in the Roaming Area
at least 10 feet away from the Training Flags.
9.
Be sure to remove the Havahart Wireless Collar from your dog after each training session.
®
1. Tossing a toy or treat outside the Trigger Zone.
2. Having someone walk by and not pay attention to your dog.
3. Having someone walk his/her own dog outside of the Trigger Zone.
3.
If your dog does not move toward the distraction, immediately praise him.
4.
If your dog moves toward the distraction, allow him to walk through the Trigger Zone and feel the correction.
5.
Gently shake a Training Flag to remind your dog that the flags are associated with the short tone and static
®
correction coming from the Havahart Wireless Collar.
6.
Promptly lead your dog back to the Roaming Area if he does not return within a few seconds and praise him.
7.
Repeat this process at several different Training Flags.
8.
9.
®
If your dog does not respond to the static correction, check to make sure that the Havahart Wireless
Collar fits properly (see Page 26). If your dog continues to not respond to the static correction, you may need to
increase the static correction by one level or more as necessary.
End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the
Training Flags.
®
10. You may proceed to PHASE 5 when your dog no longer goes beyond the Trigger Zone --even with distractions, but will walk anywhere within the Roaming Area.
®
10. Be sure to remove the Havahart Wireless Collar from your dog after each training session.
11. You may proceed to PHASE 4 when your dog will not go beyond the Trigger Zone --- even with distractions,
but will walk anywhere within the Roaming Area.
33
Havahart® Custom-Shape Wireless Dog Fence
www.HavahartWireless.com
Havahart® Custom-Shape Wireless Dog Fence
1-800-800-1819, Option 1
34
PHASE 5 -- Dog Monitoring -- DAY 16 AND BEYOND
Start with short sessions and gradually increase duration
Terms of Use and Limitation of Liability
1. Terms of Use
This Product is offered to you conditioned upon your acceptance without modification of the terms, conditions and notices contained herein. Usage of this
Product implies and acknowledges on your behalf acceptance of all such terms, conditions, and notices.
2. Proper Use
This Product is designed for use with dogs as a training aid. Because of the specific personality, temperament, size and age of your dog, this Product may
not be appropriate for your dog. Use of this Product is not recommended if your dog is less than six (6) months old, weighs less than eight (8) pounds or
if your dog has ever exhibited signs or symptoms of aggressive behavior. You should consult a veterinarian or certified trainer if you have any concerns
or questions regarding the suitability of this Product for use on your dog. Proper use of this Product includes, but is not limited to, reviewing the entire
Instruction Manual provided with your Product including: warnings, caution statements, important notes and notes.
1.
Your dog should now be comfortable within the Roaming Area and reluctant to cross the Trigger Zone
with or without distractions.
2.
Fit the Havahart Wireless Collar around your dog’s neck. Place a different non-metal Collar above the
®
Havahart Wireless Collar.
3.
Allow your dog to roam freely off leash within the Roaming Area.
4.
Keep an eye on him from inside your house.
4. Limitation of Liability
In no event shall Woodstream Corporation be liable for any direct, indirect, punitive, incidental, special or consequential damages, or any damages
whatsoever arising out of or connected with the use or misuse of this Product. The original purchaser assumes all risks and liability from the use of this
Product and agrees, by usage of this Product, to hold harmless and indemnify Woodstream Corporation, their officers, agents, and employees, from any and
all liability, loss, damages, costs or expenses which are sustained, incurred, or required arising out of your actions while using this Product.
5.
End with lots of playtime and praise for your dog in the Roaming Area at least 10 feet away from the Training Flags.
5. Modification of Terms and Conditions
Woodstream Corporation reserves the right to change, alter, amend, and/or revoke the terms, conditions and notices under which this Product is offered.
6.
Be sure to remove the Havahart Wireless Collar from your dog after each training session.
®
®
NOTE: After completing the training and three additional weeks of successful dog
containment, you can begin to gradually remove the Training Flags by taking away every
other flag, every few days.
CONGRATULATIONS TO YOU AND YOUR DOG FOR SUCCESSFULLY COMPLETING
ALL PHASES OF TRAINING!
Factors Affecting Signal Strength
Training Your Dog
Training Your Dog
3. No Unlawful or Prohibited Use
This Product is designed for use with dogs only. This dog training device is not intended to harm, injure or provoke. Using this Product in a way that is not
intended could result in violation of Federal, State or Local Laws.
FCC
WARNING: Changes or modifications to this device not expressly approved by Woodstream Corporation could void the user’s authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated
with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
WIRELESS COLLAR: THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS.
(1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING
INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION
Industry Canada:
The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met.
This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
Cet appareillage numérique de la classe B répond à toutes les exigences de l’interférence canadienne causant des règlements d’équipement. L’opération
est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce dispositif doit accepter n’importe quelle
interférence reçue, y compris l’interférence qui peut causer l’opération peu désirée.
To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that permitted for successful communication.
This device has been designed to operate with the antennas listed below, and having a maximum gain of 5 dB. Antennas not included in this list or having a
gain greater than 5 dB are strictly prohibited for use with this device. The required antenna impedance is 50 ohms.
Acceptable antennas are:
Nearson Collinear Antenna part number S151AH-2450
Skywave Antennas Part number 11-1080B
Caution
®
The Custom-Shape Havahart Wireless Dog Fence is neither a physical barrier nor a substitute for traditional obedience training. The system is designed to
act as a deterrent to remind dogs by auditory and/ or static correction to remain in the Trigger Zone established. It is important that you reinforce training
with your dog on a regular basis. Since the tolerance level to static correction varies from dog to dog, Woodstream Corporation CANNOT and DOES NOT
guarantee or warrant that the system will, in all cases, keep a dog within the established Trigger Zone. Not all dogs can be trained to avoid crossing the
Trigger Zone! Therefore, if you have reason to believe that your dog®may pose a danger to others or harm himself if he is not kept from crossing the Trigger
Zone, you should NOT rely solely upon the Custom-Shape Havahart Wireless Dog Fence to confine your dog. Woodstream Corporation shall NOT be liable
for any property damage, economic loss or any consequential damages sustained as a result of any animal crossing the Trigger Zone.
35
Havahart® Custom-Shape Wireless Dog Fence
www.HavahartWireless.com
Havahart® Custom-Shape Wireless Dog Fence
1-800-800-1819, Option 1
36
Warranty Information
Terms of Use and Limitation of Liability
Warranty Information
Planning Guide
Custom-Shape Havahart Wireless Dog Fence 10 Year Parts
& 12 Month Labor
®
LIMITED WARRANTY TO ORIGINAL PURCHASER
Woodstream Corporation warrants its products to be free from defects in materials and workmanship for the warranty period from the purchase date.
Activate your warranty online at www.HavahartWireless.com or return the completed form included with your product.
All parts are covered under warranty for ten (10) years from the date of purchase by the original purchaser and labor is covered for a period of one year (and
under no circumstances to exceed a period of 365 days) from the date of purchase by the original purchaser. Thereafter, a service charge may apply for the
repair or replacement of the product. This warranty DOES NOT cover any accessories.
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States by the original
purchaser. To receive warranty service, the purchaser must first contact Woodstream Corporation for problem determination and service procedures. Please
have the product available when discussing your experience.
If Woodstream Corporation determines that this product needs to be returned, Woodstream Corporation will issue a Return Goods Authorization (RGA)
number. The defective unit or parts must be returned to Woodstream Corporation, or specified authorized agent, for warranty inspection with the RGA
number labeled on the outside of the package within (10) days of return authorization date. Products returned without authorization will be refused.
Woodstream Corporation will repair or replace this product, at Woodstream Corporation’s option and at no charge as stipulated herein, with new or
reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the
property of Woodstream Corporation or authorized agent. Replacement parts and products assume the remaining original warranty, or ninety (90) days,
whichever is longer.
Limitations and Exclusions:
This product is neither a physical barrier nor a substitute for traditional obedience training. Due to variances in canine personality, temperament, size, and
age, as well as due to potential influences on your dog outside of Woodstream Corporation’s control, Woodstream does not guarantee or warrant the
effectiveness of this product.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and shall
not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for which
this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or
other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring
or connectors not supplied or authorized by Woodstream Corporation which damage this product or result in service problems; incorrect electrical line
voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions
that are covered and prescribed in the instruction book.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE
EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION
WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON WOODSTREAM CORPORATION. WOODSTREAM CORPORATION SHALL NOT BE LIABLE
FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED,
AND EVEN IF WOODSTREAM CORPORATION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST
WOODSTREAM CORPORATION BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY WOODSTREAM CORPORATION AND
CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO
PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT
SOLD BY WOODSTREAM CORPORATION NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF WOODSTREAM CORPORATION. THIS LIMITED WARRANTY SHALL
NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state.
CONTACTING WOODSTREAM CORPORATION:
To obtain product assistance or warranty service for your product, please choose one of the following:
1. Online Troubleshooting Assistance at www.HavahartWireless.com
2. Email Consumer Care at consumercare@woodstream.com
3. Call Consumer Care at 800-800-1819, Option 1
37
Havahart® Custom-Shape Wireless Dog Fence
www.HavahartWireless.com
Havahart® Custom-Shape Wireless Dog Fence
1-800-800-1819, Option 1
38

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