YEALINK T41P IP Phone User Manual

Copyright

publication may be reproduced or transmitted in any form or by any means, electronic or

mechanical, photocopying, recording, or otherwise, for any purpose, without the express

written permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes

translating into another language or format.

When this publication is made available on media, Yealink Network Technology CO., LTD. gives

its consent to downloading and printing copies of the content provided in this file only for

private use and not for redistribution. No parts of this publication may be subject to alteration,

modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any

damages arising from use of an illegally modified or altered publication.

Warranty

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT

TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN

THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY

KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF

PRODUCTS.

YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD

TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology CO., LTD. shall not be

liable for errors contained herein nor for incidental or consequential damages in connection

with the furnishing, performance, or use of this guide.

Declaration of Conformity

Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity

with the essential requirements and other relevant provisions of the CE, FCC.

CE Mark Warning

This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.

Part 15 FCC Rules

This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired

operation.

Class B Digital Device or Peripheral

Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the

FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference

by one or more of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4. Consult the dealer or an experience radio/TV technician for help.

WEEE Warning

To avoid the potential effects on the environment and human health as a result of the

presence of hazardous substances in electrical and electronic equipment, end users of

electrical and electronic equipment should understand the meaning of the crossed-out

wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to

collect such WEEE separately.

GNU GPL INFORMATION

Yealink SIP-T41P firmware contains third-party software under the GNU General Public License (GPL). Yealink

uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions

of the license.

The original GPL license, source code of components licensed under GPL and used in Yealink products can

be downloaded from Yealink web site:

http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide

v

About This Guide

Thank you for choosing the SIP-T41P IP Phone, an ultra-elegant gigabit IP Phone which is

especially designed for power users in the office environment. This unit provides business

telephony features such as Call Hold, Call Transfer, Busy Lamp Field and Conference.

This guide provides everything you need to quickly use your new phone. Be sure to

verify with your system administrator that your network is prepared for configuring your

IP phone. As well, be sure to read the Packaging Contents and Regulatory Notices

sections in this guide before you set up and use the SIP-T41P IP phone.

If this is your first time using the SIP-T41P IP phone, we recommend that you first refer to

the Quick Installation Guide and Quick Reference Guide, available online:

http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142.

Note

In This Guide

This guide is based on firmware version 71. The topics provided in this guide include:

z Chapter 1 Overview

z Chapter 2 Getting Started

z Chapter 3 Customizing Your Phone

z Chapter 4 Basic Call Features

z Chapter 5 Advanced Phone Features

The Shared Line, Busy Lamp Field List, Network Directory and Network Call Log features

are hidden for IP phones in neutral version, which are designed for BroadWorks

environment. Please contact your system administrator for more information.

User Guide for the SIP-T41P IP Phone

vi

Table of Contents

About This Guide .......................................................................... v

In This Guide............................................................................................................................. v

Table of Contents ........................................................................ vi

Overview ....................................................................................... 1

Hardware Component Instructions ..................................................................................... 1

Icon Instructions ...................................................................................................................... 3

LED Instructions ........................................................................................................................ 5

User Interfaces ......................................................................................................................... 6

Phone User Interface .......................................................................................................... 6

Web User Interface ............................................................................................................. 6

Documentations ..................................................................................................................... 8

Getting Started ............................................................................. 9

Packaging Contents .............................................................................................................. 9

Phone Installation ................................................................................................................. 11

Phone Initialization ................................................................................................................ 14

Phone Status .......................................................................................................................... 14

Basic Network Settings ......................................................................................................... 15

Registration ............................................................................................................................ 16

Idle Screen ............................................................................................................................. 16

Customizing Your Phone............................................................ 17

General Settings ................................................................................................................... 17

Backlight ............................................................................................................................. 17

Language ........................................................................................................................... 18

Time & Date........................................................................................................................ 19

Administrator Password .................................................................................................... 21

Key as Send ........................................................................................................................ 22

Audio Settings ....................................................................................................................... 22

Volu me ................................................................................................................................ 22

Ring Tones ........................................................................................................................... 23

Contact Management ........................................................................................................ 25

Table of Contents

vii

Directory ............................................................................................................................. 25

Local Directory .................................................................................................................. 26

Bla cklist ................................................................................................................................ 34

Remote Phonebook ......................................................................................................... 35

Call History Management ................................................................................................... 38

System Customizations ......................................................................................................... 39

Headset Use ....................................................................................................................... 39

DSS Keys .............................................................................................................................. 42

Account Management .................................................................................................... 50

Dial Plan .............................................................................................................................. 52

Live Dialpad ....................................................................................................................... 57

Hotline ................................................................................................................................. 57

Basic Call Features ..................................................................... 60

Placing Calls .......................................................................................................................... 61

Answering Calls ..................................................................................................................... 63

Ending Calls ........................................................................................................................... 64

Redialing Numbers ............................................................................................................... 64

Recent Call In Dialing .......................................................................................................... 64

Auto Answer .......................................................................................................................... 65

Auto Redial ............................................................................................................................ 66

Call Return ............................................................................................................................. 67

Call Mute ............................................................................................................................... 67

Call Hold/Resume ................................................................................................................. 69

Do Not Disturb (DND) ........................................................................................................... 70

Call Forward .......................................................................................................................... 73

Call Transfer ........................................................................................................................... 78

Call Waiting ........................................................................................................................... 79

Conference ........................................................................................................................... 79

Local Conference ............................................................................................................. 79

Network Conference ........................................................................................................ 80

Call Park ................................................................................................................................. 82

Call Pickup ............................................................................................................................. 83

Anonymous Call .................................................................................................................... 86

Anonymous Call Rejection .................................................................................................. 87

Advanced Phone Features ....................................................... 89

Busy Lamp Field (BLF) ........................................................................................................... 89

Call Recording ...................................................................................................................... 92

Hot Desking ............................................................................................................................ 93

Inte rcom ................................................................................................................................. 95

Outgoing Intercom Calls .................................................................................................. 95

Incoming Intercom Calls .................................................................................................. 95

User Guide for the SIP-T41P IP Phone

viii

Multicast Paging ................................................................................................................... 97

Sending RTP Stream .......................................................................................................... 97

Receiving RTP Stream ....................................................................................................... 99

Music on Ho ld ...................................................................................................................... 100

Automatic Call Distribution (ACD) ................................................................................... 101

Messages ............................................................................................................................. 103

Voice Mail ........................................................................................................................ 103

Message Waiting Indicator (MWI) ................................................................................ 104

Troubleshooting ........................................................................ 107

Regulatory Notices ................................................................... 116

Service Agreements ........................................................................................................... 116

Limitations of Liability .......................................................................................................... 116

Safety Instructions ............................................................................................................... 116

Appendix A - Time Zones ........................................................ 120

Index .......................................................................................... 122

Overview

1

Overview

This chapter provides the overview of the SIP-T41P IP phone. The topics include:

z Hardware Component Instructions

z Icon Instructions

z LED Instructions

z User Interfaces

z Documentations

If you require additional information or assistance with your new phone, contact your

system administrator.

Hardware Component Instructions

The main hardware components of the SIP-T41P IP phone are the LCD screen and the

keypad.

User

2

Guide for th

e

Hardwa

r

① L

C

② P

o

③ Li

n

④

M

H

e

M

e

R

e

⑤ S

p

⑥ V

o

⑦ K

e

⑧

⑨ S

o

e

SIP-T41P IP P

r

e compone

Item

C

D Screen

o

wer Indicat

o

n

e Keys

ute Key

e

adset Key

e

ssa

g

e Key

e

dial Key

p

eake

r

phon

e

o

lume Key

e

ypad

o

ft Keys

hone

nt instructio

n

Sho

w

dat

e

• C

a

• Ic

o

• Mi

s

• Pr

o

• D

a

or

LED Indi

c

Use

t

assi

g

To

gg

To

gg

Acc

Red

i

e

Key To

gg

Ad

ju

and

Prov

avai

Scro

Con

Can

Lab

e

feat

u

n

s of the SIP-

T

w

s informati

o

e

and other r

a

ll informatio

n

o

ns

(

for exa

m

s

sed call tex

t

o

mpt text

(

fo

a

te and time

c

ates phone

t

hese keys t

o

g

n various fe

a

g

les and indi

c

g

les and indi

c

esses voice

m

i

als a previo

u

g

les the han

d

u

sts the volu

m

rin

g

er.

ides the di

g

i

t

lable in con

t

ll throu

g

h th

e

firms actions

cels actions

e

l automatic

u

res.

T

41P IP phon

e

Descri

p

o

n about call

elevant dat

a

n

—caller ID,

m

ple, )

t

or second i

n

r example, "

S

power and

s

o

activate u

p

a

tures.

c

ates the m

u

c

ates the he

m

ails.

u

sly dialed n

u

d

s-free spea

k

m

e of the ha

n

t

s, letters, an

d

t

ext-sensitive

e

displayed i

n

or answers i

n

or re

j

ects in

c

ally to identi

t

e

are:

p

tion

s, messa

g

es,

a

:

call duratio

n

comin

g

cal

S

aving file!")

s

ome featur

e

p

to three ac

c

u

te feature.

adset mode

u

mber.

k

erphone m

o

n

dset, heads

d

special ch

a

application

s

n

formation.

n

comin

g

cal

c

oming calls.

t

y their cont

e

soft keys, ti

m

n

ler informati

o

e

status.

c

ounts and

.

o

de.

et, speaker,

a

racters

s

.

ls.

e

xt-sensitive

m

e,

o

n

Ic

o

n Instr

u

Icons a

p

u

ctions

p

pear on the

Icon

phone LCD

Netw

o

Re

g

is

t

Re

g

is

t

Re

g

is

t

Hand

s

Hand

s

Head

s

Voic

e

Auto

A

Do N

o

Call

H

Call

M

Ringe

Keyp

a

Call F

o

Misse

d

Recei

Plac

e

Reco

r

screen are

d

o

r

k

is unavail

t

ered succe

s

t

ration failed

t

erin

g

s

-free speak

e

s

et mode

s

et mode

e

Mail

A

nswe

r

o

t Disturb

H

old

M

ute

r

volume is 0

a

d Loc

k

o

rward/For

w

d

Calls

ved Calls

e

d Calls

r

din

g

box is f

u

d

escribed in

t

Descriptio

n

able

sfully

e

rphone mo

d

w

arded Calls

u

ll

t

he followin

g

n

d

e

Ove

r

g

table:

r

vie

w

3

User

4

Guide for th

e

SIP-T41P IP P

Icon

hone

A call

Reco

r

Reco

r

Reco

r

cannot be

r

din

g

starts s

u

r

din

g

canno

t

r

din

g

canno

t

Descriptio

n

r

ecorded

u

ccessfully

t

be started

t

be stoppe

d

n

d

Overview

5

LED Instructions

Power Indicator LED

LED Status Description

Solid red The phone is initializing.

Fast flashing red The phone is ringing.

The network is disconnected.

Slow flashing red The phone receives a voice mail.

Off The phone is powered off.

Line key LED

LED Status Description

Solid green The line is seized.

The line is in conversation.

Fast flashing green The line receives an incoming call.

Slow flashing green The call is placed on hold.

Off The line is inactive.

Line key LED (configured as BLF key)

LED Status Description

Solid red The monitored user is busy.

Fast flashing red The monitored user receives an incoming call.

Off The monitored user is idle.

The monitored user does not exist.

Line key LED (used as page switch key)

LED Status Description

Solid red There is a parked call on the line key of the non-current

page.

Solid green There is a call on the line key of the non-current page.

Fast flashing green The line receives an incoming call on the non-current

page.

Fast flashing red The monitored user receives an incoming call on the

non-current page.

Off Line keys are idle.

User Guide for the SIP-T41P IP Phone

6

User Interfaces

There are two ways to customize specific configurations on your SIP-T41P IP phone:

z Using the user interface on the IP phone.

z Using the user interface in an internet browser window from your PC.

The hardware components keypad and LCD screen constitute the phone user

interface, which allows the user to execute all call operation tasks and basic

configuration changes directly on the phone. In addition, you can use the web user

interface to access all configuration settings. In many instances, it is possible to use both

the phone user interface and the web user interface to operate the phone and

change settings. However, in some instances, it is only possible to use the phone user

interface or the web user interface.

Phone User Interface

You can customize your phone by pressing the Menu soft key to access the phone user

interface. The Advanced Settings option is only accessible to an administrator, and the

default administrator password is admin (case-sensitive). For more information on

customizing your phone using the available options from the phone user interface, refer

to Customizing Your Phone on page 17.

Web User Interface

In addition to the phone user interface, you can also customize your phone via web

user interface. In order to access the web user interface, you need to know the IP

address of your new phone. To obtain the IP address, press the OK key on the phone.

Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10) in the address bar of web

browser on your PC. The default administrator user name and password are both admin

(case-sensitive).

The options you can use to customize the IP phone via phone user interface and/or via

web user interface are listed in the following table:

Options Phone User Interface

Web User Interface

Status

√ √

--IPv4

--MAC

--Firmware

--Network

--Phone

--Accounts

Basic Call Features

√

Overview

7

Options Phone User Interface

Web User Interface

--Auto Answer √

--Auto Redial √

--Call Forward √

--Call Waiting √

--Call Park √

--Call Pickup √

--Call Return √

--Conference

--Anonymous Call √

--Anonymous Call Rejection

√

--DND √

Basic Phone Settings

--Language √ √

--Time & Date √ √

--Administrator Password √ √

--Ring Tones √ √

--Backlight √ √

--Call Waiting √ √

--Phone Volume √

--Call History Management √

--Contact Management √

--Directory √

--Local Directory √ √

--Blacklist √ √

--Remote Phonebook √

--Dial Plan √

--DSS Keys √ √

--Key as Send √ √

--Hot Line √ √

--Live Dialpad √

Advanced Phone Features

√

--BLF √

--Call Recording √

--Intercom √

--Multicast Paging

--Music on Hold

--ACD √

--Messages √

SIP Account

--User Options

--Register Status √

User Guide for the SIP-T41P IP Phone

8

Options Phone User Interface

Web User Interface

--Account Active √ √

--Label √

--Display Name √

--Register Name √

--User Name √

--Password √

--SIP Server √

--Server Option

--Registrar Port

--Outbound Status √

--Outbound Proxy √

--NAT Traversal

--STUN Status √

--STUN Server √

Note

Documentations

The following table shows documentations available for the SIP-T41P IP phone.

Name Contents Where found Format/ Language

Quick Installation

Guide

Basic setup of the

phone

In the

package PDF/English

Quick Reference

Guide

Basic call features

and phone

customizations

In the

package PDF/English

User Guide

Phone/Web user

interface settings

Basic call features

and advanced

phone features

CD attached

in the package

PDF/English

Note

The table above lists most of the feature options. Please refer to the relevant sections for

more information.

You can also download the latest documentations from website:

http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142.

Getting Started

9

Getting Started

This chapter provides basic installation instructions and information for obtaining the

best performance with the SIP-T41P IP phone. The topics include:

z Packaging Contents

z Phone Installation

z Phone Initialization

z Phone Status

z Basic Network Settings

z Registration

z Idle Screen

If you require additional information or assistance with your new phone, contact your

system administrator.

Packaging Contents

The following components are included in your SIP-T41P IP phone package:

z SIP-T41P IP Phone

User

10

Guide for th

e

z

Phon

e

z

Wall

M

z

Powe

r

z

Hand

s

z

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n

z

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k

e

SIP-T41P IP P

e

Stand

M

ount Brack

e

r

Adapte

r

(

O

s

et & Hands

e

n

et Cable

k

Installation

G

hone

e

t

(

Optional

)

ptional

)

e

t Cord

G

uide & Qui

c

k Referenc

e

Guide

P

h

z

CD-R

O

Check t

h

adminis

t

h

one In

s

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content

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a

z

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n

z

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n

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a

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s

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tallatio

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a

ch the stan

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values in th

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ser interfac

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s

(password:

v

4 & IPv6 fro

m

a

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g

e or the

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u

ser interfac

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t Mask, Def

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d

uct

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Port.

N

d

Sec

User Guide for the SIP-T41P IP Phone

16

3. Press the Save soft key to accept the change or the Back soft key to cancel.

To configure a static IPv6 address via phone user interface:

1. Press Menu->Settings->Advanced Settings (password: admin) ->Network->WAN

Port->IPv6->Static IPv6 Client.

2. Enter the desired values in the IPv6 IP, IPv6 IP Prefix, IPv6 Gateway, IPv6 Pri.DNS and

IPv6 Sec.DNS fields respectively.

3. Press the Save soft key to accept the change or the Back soft key to cancel.

Note

Registration

Generally, your phone will be deployed with multiple other phones. In this case, your

system administrator will configure the phone parameters beforehand, so that after you

start up your phone, the phone will be registered and ready to use. If your phone is not

registered, you may have to register it. For more information on how to register your

phone, refer to Account Management on page 50.

Idle Screen

If the phone has successfully started up, the idle LCD screen is shown as below.

The idle screen shows the label of current account, time and date, and four soft keys.

Using the wrong network parameters may result in inaccessibility of your phone and may

also have an impact on your network performance. For more information about these

parameters, contact your system administrator.

C

u

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stomi

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topics i

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l history. You

pter provide

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configuring

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password:

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r

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ser

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are

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phone

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on the web

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and date d

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serv

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r the domai

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p

ectively.

s or

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g

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s the Save s

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accept the

c

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to obtain t

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automatic

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settin

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d date fro

m

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a

phone user

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m

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hina

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when the p

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the SNTP se

interface:

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o

select the

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n the NTP Se

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a

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list of availa

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cted lan

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ua

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w

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and time

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rver, contac

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t

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ack soft key

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anually. If t

h

t your syste

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r

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e

from the

to cancel.

e

s on the IP

hone

19

h

e

m

your

e

lds

User Guide for the SIP-T41P IP Phone

20

To configure the time and date manually via phone user interface:

1. Press Menu->Settings->Basic Settings->Time & Date->Manual Settings.

2. Enter the specific time and date.

3. Press the Save soft key to accept the change.

The time and date on the LCD screen will change accordingly.

A

d

To confi

g

1. Pres

2. Pres

or 2

4

3. Pres

Dat

e

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and "M

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formats yo

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ate Format

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b

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d

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en.

User Guide for the SIP-T41P IP Phone

24

If Common is selected, this account will use the ring tone selected for the phone at

the path of the web user interface Settings->Preference.

5. Click Confirm to accept the change.

Note

To upload a custom ring tone for your phone via web user interface:

1. Click on Settings->Preference.

2. Click Browse to locate a ring tone (the file format must be *.wav) file from your local

system.

3. Click Upload to upload the file.

Note The ring tone for an incoming call on the phone may be different. For example, when

the phone receives an incoming call from a contact stored in the local directory, it will

play the ring tone assigned to the contact (if not assigned, play the ring tone assigned to

the contact group) in the local directory (refer to Adding Contacts in the Contact

Management section). Otherwise, the phone will play the ring tone assigned to the

account. If both the contact ring tone and the account ring tone are not assigned, then

the phone will play the ring tone assigned for the phone.

You can select a ring tone for the account via web user interface only.

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User Guide for the SIP-T41P IP Phone

26

6. Click Confirm to accept the change.

Note

To check the directory via phone user interface:

1. Press the Directory soft key when the phone is idle.

The phone LCD screen displays the enabled list(s) in the directory.

If there is only one list in the directory, pressing the Directory soft key will enter this list

directly.

Note

Local Directory

The built-in phone directory can store the names and phone numbers of your contacts.

You can store up to 1000 contacts in your phone's local directory. There are four default

groups in the local directory: All Contacts, Company, Family and Friend. You can add

new groups and add new contacts to different groups in the local directory. You can

edit, delete or search for a contact in the local directory. You can also call a contact

from the local directory.

Adding Groups

To add a group to the local directory:

1. Press the Directory soft key.

The IP phone enters the local directory directly as there is only Local Directory in the

directory by default.

If Local Directory is removed from the directory, press Menu->Directory->Local

Directory to enter the local directory.

You can configure the directory via web user interface only.

If the remote phonebook and LDAP features are not configured in advance, you cannot

see the remote phonebook and LDAP lists on the phone user interface. For more

information about the remote phonebook, refer to Remote Phonebook on page 35. For

more information about the LDAP, contact your system administrator.

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soft key.

a

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p

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phone is in t

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the Disabl

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hone

31

soft

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User

32

Not

e

Im

p

Guide for th

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3. Rep

4. To r

e

5. To

a

The

6. Clic

e

To sear

c

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The

ma

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or

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orting/Ex

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e

To impo

r

You c

a

e

SIP-T41P IP P

eat the step

e

move a list

f

a

d

j

ust the dis

p

phone LCD

s

k Confirm to

c

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a

k

up the han

d

er

a few con

t

g

the keypa

d

entries in th

e

t

ches the ch

a

to scroll t

o

p

orting Co

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mana

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e y

o

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. But you c

a

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t an XML fil

e

a

n configure

s

hone

2 to add m

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f

rom the Ena

p

lay order o

f

s

creen displ

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accept the

c

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inuous char

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d

.

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enabled se

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racters ent

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the desire

d

n

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o

ur phone’s l

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a

n only impo

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e

of contact l

i

s

earch sourc

e

o

re lists to th

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bled colum

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f

lists, select t

h

a

ys the searc

c

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bled searc

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speakerph

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cters of the

a

rch source

e

red will app

d

contact, a

n

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cal directo

r

t or export t

h

i

st via web u

s

e

list in dialing

e

Enabled co

n

, select the

d

h

e desired li

s

h results in t

h

source lists:

one or press

entry’s nam

e

lists whose n

a

ear on the L

C

n

d then plac

r

y via phone

h

e contact li

s

er interface

:

via web user

lumn.

d

esired list a

n

s

t and click

h

e ad

j

usted

o

the line key.

e

or the entr

y

a

me or pho

n

C

D screen.

Y

e a call to t

h

user interfa

c

st via web u

s

:

interface on

l

n

d click

or .

o

rder.

y

’s phone nu

m

n

e number

Y

ou can pres

s

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e contact.

c

e or web us

e

s

er interface

.

l

y.

.

m

ber

s

e

r

.

Customizing Your Phone

33

1. Click on Directory->Local Directory.

2. Click Browse to locate a contact list file (file format must be .xml) from your local

system.

3. Click Import XML to import the contact list.

The web user interface prompts "The original contact will be covered, Continue?".

4. Click OK to complete importing the contact list.

To import a CSV file of contact list via web user interface:

1. Click on Directory->Local Directory.

2. Click Browse to locate a contact list file (file format must be.csv) from your local

system.

3. (Optional.) Check the Show Title checkbox.

It will prevent importing the title of the contact information which is located in the

first line of the CSV file.

4. Click Import CSV to import the contact list.

5. (Optional.) Mark the On radio box in the Delete Old Contacts field.

It will delete all existing contacts while importing the contact list.

User Guide for the SIP-T41P IP Phone

34

6. (Optional.) Select the contact information you want to import into the local

directory from the pull down list of Index.

7. Click Import to complete importing the contact list.

To export a contact list via web user interface:

1. Click on Directory->Local Directory.

2. Click Export XML (or Export CSV).

3. Click Save to save the contact list to your local system.

Note

Blacklist

The built-in phone directory can store the names and phone numbers of the blacklist.

You can store up to 30 contacts in your phone’s blacklist directory. You can add, edit,

delete or search for a contact in the blacklist directory. You can also call a contact in

the blacklist directory, but an incoming call from the contact in the blacklist directory

will be rejected automatically.

To add a contact to the blacklist directory manually:

1. Press Menu->Directory->Blacklist.

2. Press the Add soft key.

3. Enter the name and the office, mobile or other numbers in the corresponding fields.

You can import/export contact lists via web user interface only.

Re

4. Pres

Ac

c

If A

u

to t

h

5. Pres

To mov

e

1. Pres

The

dire

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Dire

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Operati

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and sea

Director

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o

You ca

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corpora

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access

U

To confi

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1. Clic

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s or

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ount field.

u

to is selecte

d

h

e contact f

r

s the Add so

f

e

a contact t

o

s Directory s

o

IP phone en

t

c

tory by def

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ctory to ent

e

ct the desir

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s or

s the Option

phone LCD

s

s the OK soft

ng

instructio

n

rchin

g

for a

c

y

on page 2

6

o

nebook

n

access you

r

a

l directory fr

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te directory.

n

confi

g

ure y

o

ooks must b

e

U

RL of the c

o

g

ure an acc

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k on Directo

r

e

r the acces

s

, or the Swit

c

d

, the phon

e

r

om the loca

f

t key to ac

c

o

the blackli

s

o

ft key.

t

ers the loca

l

a

ult.

y

is removed

e

r the local

d

e

d contact

g

to highlight

soft key an

d

s

creen prom

key to confi

n

s of editin

g

b

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ontact in t

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6

.

r

corpo

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ate

d

o

m the corp

o

ur new ph

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less than 5

M

o

rporate dire

e

ss URL for r

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r

y->Remote

P

s

URL in the R

e

c

h soft key t

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will use the

l directory.

c

ept the cha

n

s

t directory:

l

directory di

r

from the dir

e

d

irectory.

roup and pr

e

the desired

c

d

then select

pts "Move s

e

rm the settin

g

b

lacklists, de

h

e blacklist, r

e

d

irectory thr

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rate direct

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s

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B in size. C

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e

mote phon

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hone Book.

e

mote URL fi

e

o

select the

d

first availabl

e

ng

e or the B

a

r

ectly as the

r

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e

ss the Enter

c

ontact.

Add to Blac

k

e

lected to Bl

a

g

.

letin

g

blackl

i

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fer to the o

p

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ry. You can

s

up to 5 cor

p

o

ntact your s

y

book via w

e

ld.

Custo

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d

esired acc

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account

w

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soft key.

k

list from the

a

cklist?".

i

sts, placin

g

c

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eratin

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inst

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also call a c

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p

orate direc

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stem admi

n

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b user interf

a

m

izing Your P

o

unt from th

e

w

hen placing

to cancel.

a

l Directory i

c

tory->Local

prompt list.

c

alls to blac

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uctions of L

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n add cont

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tories. All re

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istrator for t

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hone

35

e

calls

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the

k

lists

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the

m

ote

h

e

User Guide for the SIP-T41P IP Phone

36

3. Enter the name in the Display Name field.

4. Click Confirm to accept the change.

Note

To access your corporate directory via phone user interface:

1. Press Menu->Directory->Remote Phone Book.

If Remote Phone Book is added to the directory, press Directory->Remote Phone

Book to enter the remote phonebook.

2. Select the desired remote group, and then press the Enter soft key.

The phone connects to load the corporate directory, and then displays the

corporate contacts on the LCD screen.

3. Press the Back soft key to back to the previous interface.

To search for a contact in the corporate directory:

1. Press Menu->Directory->Remote Phone Book.

If Remote Phone Book is added to the directory, press Directory->Remote Phone

Book to enter the remote phonebook.

2. Select the desired remote group, and then press the Enter soft key to load the

corporate directory.

3. Press the Search soft key.

You can configure an access URL for remote phone book via web user interface only.

Customizing Your Phone

37

4. Enter a few continuous characters of the contact name or continuous numbers of

the contact phone number using the keypad.

The contacts whose name or phone number matches the characters entered will

appear on the LCD screen. You can place a call from the result list.

To place a call from the corporate directory:

1. Press Menu->Directory->Remote Phone Book.

If Remote Phone Book is added to the directory, press Directory->Remote Phone

Book to enter the remote phonebook.

2. Select the desired remote group, and then press the Enter soft key to load the

corporate directory.

3. Select the desired contact in the corporate directory.

4. Press the Dial soft key.

In addition, you can enable the phone to present the caller identity stored in the

corporate directory when receiving a call.

To enable the presentation of caller identity stored in the remote phonebook:

1. Click on Directory->Remote Phone Book.

2. Select Enabled from the pull-down list of Sremote Name.

3. Enter the refresh period in the Sremote Flash Time (Seconds) field.

The default value is 3600 seconds.

4. Click Confirm to accept the change.

User

38

C

a

Guide for th

e

a

ll Histo

r

The SIP-

T

Calls an

d

check t

h

list. To s

a

To enab

1. Pres

2. Pres

fiel

d

3. Pres

To chec

1. Pres

The

2. Pres

call

3. Pres

4. Pres

The

To dial

a

1. Pres

2. Pres

call

3. Pres

4. Pres

To add

a

1. Pres

2. Pres

call

3. Pres

e

SIP-T41P IP P

r

y Man

a

T

41P IP phon

e

d

Forwarde

d

h

e call histor

y

a

ve the call

h

le the histor

y

s Menu->Fe

a

s or

d

.

s the Save s

o

k the call his

s the History

LCD screen

d

s or

lists.

s or

s the Option

detailed inf

o

a

call from th

e

s the History

s or

lists.

s or

s the Send s

o

a

contact to

t

s the History

s or

lists.

s or

hone

a

gemen

t

e

maintains

c

d

Calls. The c

a

y

, dial a call,

h

istory, you s

h

y

record feat

u

a

tures->Histo

r

, or the Swit

c

o

ft key to ac

c

tory:

soft key.

d

isplays the

a

to switch b

e

to select th

e

soft key, an

d

o

rmation of t

h

e

call histor

y

soft key.

to switch b

e

to select th

e

o

ft key.

t

he local dir

e

soft key.

to switch b

e

to select th

e

t

c

all history lis

t

a

ll history list

add a cont

a

h

ould enabl

e

u

re via phon

e

r

y Setting.

c

h soft key t

o

c

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a

ll call list.

e

tween All, P

e

desired en

t

d

then select

h

e entry ap

p

y

list:

e

tween All, P

e

desired en

t

e

ctory from t

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e

tween All, P

e

desired en

t

s of Placed

C

supports up

a

ct or delet

e

the history r

e

user interf

a

o

select Ena

b

a

n

g

e or the

B

laced, Rece

t

ry.

Detail from

t

p

ears on the

L

laced, Rece

t

ry.

h

e call histo

r

laced, Rece

t

ry.

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alls, Receiv

to 400 entrie

s

e

an entry fro

ecord featu

r

a

ce:

b

le from the

H

B

ack soft key

ived, Missed

t

he prompt li

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CD screen.

ived, Missed

r

y list:

ived, Missed

ed Calls, Mis

s

in all. You

c

m the call hi

s

r

e in advanc

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istory Reco

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to cancel.

and Forwar

d

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and Forwar

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and Forwar

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s

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r

d

ed

d

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d

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call

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call

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4. Pres

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5. Pres

y

stem C

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adset U

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If you w

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s the Option

m

the promp

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r the desire

d

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e

an entry fr

o

s the History

s or

lists.

s or

s the Delete

e

all entries

f

s the History

s or

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s the Option

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phone LCD

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soft key, an

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values in th

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, refer to Co

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h

soft key.

to switch b

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to select th

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soft key.

f

rom the call

soft key.

to switch b

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key.

s

creen prom

key to confi

ations

h

eadset, ph

y

s

e. For more

i

on page 11

.

d

then select

e correspon

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c

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a

ntact Mana

g

h

istory list:

e

tween All, P

e

desired en

t

history list:

e

tween All, P

d

then select

pts "Delete

a

rm the delet

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sically conn

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nformation

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.

Move to Co

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in

g

fields.

a

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g

ement on

p

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i

on or the C

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39

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efer

User Guide for the SIP-T41P IP Phone

40

Headset Mode Activation/Deactivation

To activate the headset mode:

1. Press on the phone.

The headset key LED illuminates solid green when the headset mode is activated.

Press the line key or the Answer soft key to answer an incoming call, the call will be

connected to your headset automatically.

Enter the desired number and then press the Send soft key, the phone will place a

call using the headset automatically. For more information about using the headset

to place a call, refer to Placing Calls on page 61.

To deactivate the headset mode:

1. Press again on the phone.

The headset key LED turns off when the headset mode is deactivated.

Headset Prior

You can use headset in priority when enabling the headset prior feature. This feature is

especially useful for permanent or full-time headset users.

To enable the headset prior feature via web user interface:

1. Click on Features->General Information.

2. Select Enabled from the pull-down list of Headset Prior.

3. Click Confirm to accept the change.

Customizing Your Phone

41

To use the headset prior feature, you should activate the headset mode in advance:

1. Physically connect the headset.

2. Press to activate the headset mode.

Note

Dual Headset

You can use two headsets when enabling the dual headset feature. To use this feature,

you must physically connect headsets to the headset jack and handset jack

respectively. Once the phone joins in a call, people with the headset connected to the

headset jack has a full-duplex conversation, another people with the headset

connected to the handset jack is only allowed to listen to.

To enable the dual headset feature via web user interface:

1. Click on Features->General Information.

2. Select Enabled from the pull-down list of Dual Headset.

3. Click Confirm to accept the change.

Note

If the headset prior feature is enabled, the headset mode will not be deactivated until

you press the Headset key again.

You can configure headset prior via web user interface only.

You can configure dual headset via web user interface only.

User Guide for the SIP-T41P IP Phone

42

DSS Keys

There are two types of DSS keys: Line Keys and Programmable Keys. The details will be

introduced in the following. The SIP-T41P IP phone supports 15 line keys.

Line Keys

You can assign predefined functionalities to the line keys. You can also define a label

for the line key feature which will appear on the LCD screen. Line keys allow you to

quick access features such as call return and voice mail. The line key LED will indicate

the monitoring status when the keys are assigned specific features, such as BLF. The

default key type of line key 1-3 is Line. The default key type of line key 4-15 is N/A, which

indicates that this line key provides no functionality.

To assign functionality to the line key via phone user interface:

1. Press Menu->Features->DSS Keys.

2. Select the desired line key, and then press the Enter soft key.

3. Select the desired key type from the Type field.

4. (Optional.) Select the desired key event type from the Key Type field.

5. (Optional.) Select the desired line from the Account ID field.

6. (Optional.) Enter a string that will appear on the LCD screen in the Label field.

7. (Optional.) Enter the corresponding value in the Value field.

8. (Optional.) Enter the corresponding value in the Extension field.

9. Press the Save soft key to accept the change or the Back soft key to cancel.

You can also configure the line key via web user interface at the path DSSKey->Line

Key.

Note

You can assign functionalities to 15 line keys. These 15 line keys are displayed on three

pages. When you assign functionality to line keys located in line key 1-6, the labels of

the line keys display on the first page.

The following figure shows an example:

When you assign functionality to line key located in line key 7-15, the labels of the line

key 6-10 display on the second page, and the labels of the line key 11-15 display on the

When the phone is idle, you can also long press the line key to configure it directly on the

phone.

Customizing Your Phone

43

third page. The right bottom line key is used to switch pages.

The following figure shows an example:

The following table lists the page icon status:

Icons Description

Indicates the current page of the line keys.

Indicates the non-current page of the line keys.

You can configure the page icon and page switch key LED to indicate the different

status. This feature is disabled by default. For more information on the page switch key

LED status, refer to LED Instructions on page 5.

The following table lists the page icon status for different states:

Icons Status Description

Fast flashing

The BLF monitored user receives an incoming call on the

non-current page.

The line receives an incoming call on the non-current page.

There is a hold call on the line on the on the non-current

page.

To configure the page icon to indicate status via web user interface:

1. Click on DSSKey->Line Key.

2. Select Enabled in the Enable Page Tips field.

3. Click Confirm to accept the change.

3

1

2

User Guide for the SIP-T41P IP Phone

44

The line key features are explained in the following subchapters in detail:

z Line

z Speed Dial

z Voice Mail

z Directed Pickup

z Group Pickup

z DTMF

z Prefix

z Local Group

z XML Group

z LDAP

z Conference

z Forward

z Transfer

z Hold

z DND

z Group Listening

z Zero Touch

z URL

z Directory

For more information, contact your system administrator.

Line

You can use this key feature to accept the incoming calls, place active calls on hold or

resume a held call. It performs the same as a hard line key.

Dependencies: Type (Line)

Account ID (the account this feature will be applied to)

Value (Default/Lock/Float)

Usage: When receiving an incoming call, the DSS key LED flashes green:

1. Press the DSS key to accept the incoming call.

2. Press the DSS key to place the active call on hold.

3. Press the DSS key again to resume the held call.

If you select Lock in the Value field, the line keys located in the same position of the

other page will be automatically assigned the line feature with Lock filled in the Value

field. Then you can use this key on every page. This feature is only applicable to line key

1-3.

Customizing Your Phone

45

If you select Float in the Value field, the phone will automatically switch to the page the

line key is located when the line key receives an incoming call.

Speed Dial

You can use this key feature to speed up dialing the numbers often used or hard to

remember.

Dependencies: Type (Speed Dial)

Account ID (the account this feature will be applied to)

Label (key label displayed on the LCD screen)

Value (the number you want to dial out)

Usage: Press the DSS key to dial out the number specified in the Value field, using the

account selected from the Account ID field.

Voice Mail

You can use this key feature to connect voice mail quickly. For more information, refer

to Voice Mail on page 103.

Dependencies: Type (Key Event)

Key Type (Voice Mail)

Account ID (the account this feature will be applied to)

Label (key label displayed on the LCD screen)

Value (the voice mail access code)

Usage: Press the DSS key to dial out the voice mail access code, you can follow the

voice prompt to listen to the voice mails.

Directed Pickup

You can use this key feature to answer someone else’s incoming call on the phone.

Dependencies: Type (Key Event)

Key Type (Direct Pickup)

Account ID (the account this feature will be applied to)

Label (key label displayed on the LCD screen)

Value (the direct pickup code followed by the specific phone number)

Usage: Press the DSS key on your phone when the specific phone number receives an

incoming call. The call is answered on your phone.

Group Pickup

You can use this key feature to answer incoming calls in a group that is associated with

their own group.

Dependencies: Type (Key Event)

Key Type (Group Pickup)

Account ID (the account this feature will be applied to)

User Guide for the SIP-T41P IP Phone

46

Label (key label displayed on the LCD screen)

Value (the group pickup feature code)

Usage: Press the DSS key on your phone when a phone number in the group receives

an incoming call. The call is answered on your phone.

DTMF

You can use this key feature to send the specification of arbitrary key sequences via

DTMF.

Dependencies: Type (Key Event)

Key Type (DTMF)

Label (key label displayed on the LCD screen)

Value (DTMF sequence)

Note

Usage: Press the DSS key during an active call to send the key sequence specified in the

Value field.

Prefix

You can use this key feature to add a specified prefix number before the dialed

number.

Dependencies: Type (Key Event)

Key Type (Prefix)

Label (key label displayed on the LCD screen)

Value (the prefix number)

Usage: Press the DSS key when the phone is idle, the phone enters into the dialing

screen and displays the prefix number which you specified in the Value field, enter

other digits and then dial out.

Local Group

You can use this key feature to access the contact group in the local directory quickly.

For more information, refer to Local Directory on page 26.

Dependencies: Type (Key Event)

Key Type (Local Group)

Local Group (the contact group name you want to access)

Label (key label displayed on the LCD screen)

Usage: Press the DSS key to access the contact group specified in the Local Group field.

XML Group

You can use this key feature to access the remote group in your corporate directory

DTMF sequence can only contain "0-9", "*", "#" and "A-D".

Customizing Your Phone

47

quickly. You should configure the remote phonebook in advance. For more information,

refer to Remote Phonebook on page 35.

Dependencies: Type (Key Event)

Key Type (XML Group)

XML Group (the remote group name you want to access if the remote

phonebook is configured)

Label (key label displayed on the LCD screen)

Usage: Press the DSS key to access the remote group specified in the XML Group field.

LDAP

You can use this key feature to access the LDAP search interface quickly.

Dependencies: Type (Key Event)

Key Type (LDAP)

Label (key label displayed on the LCD screen)

Usage:

1. Press the DSS key to access the LDAP search interface.

2. Enter a few continuous characters of the contact name or continuous numbers of

the contact phone number using the keypad.

The contacts whose name or phone number matches the characters entered will

appear on the LCD screen.

Conference

You can use this key feature to set up a conference call. For more information, refer to

Conference on page 79.

Dependencies: Type (Key Event)

Key Type (Conf)

Label (key label displayed on the LCD screen)

Value (the number you want to add to the conference)

Usage: Press the DSS key during an active call to set up a conference with the number

specified in the Value field.

Forward

You can use this key feature to forward an incoming call to someone else. For more

information, refer to Call Forward on page 73.

Dependencies: Type (Key Event)

Key Type (Forward)

Label (key label displayed on the LCD screen)

Value (the number you want to forward to)

Usage: Press the DSS key to forward an incoming call to the number specified in the

Value field.

User Guide for the SIP-T41P IP Phone

48

Transfer

You can use this key feature to handle the call differently depending on the transfer

mode on DSS key when there is an active call on the phone.

Dependencies: Type (Key Event)

Key Type (Tran)

Label (key label displayed on the LCD screen)

Value (the number you want to transfer to)

Usage:

z When the transfer mode on DSS key is Blind Transfer, press the DSS key to complete

the blind transfer to the number specified in the Value field.

z When the transfer mode on DSS key is Attended Transfer, press the DSS key to dial

out the number specified in the Value field, and then you can perform the

attended or semi-attended transfer.

z When the transfer mode on DSS key is New Call, press the DSS key to place a new

call to the number specified in the Value field.

Note

Hold

You can use this key feature to place an active call on hold or retrieve a held call.

Dependencies: Type (Key Event)

Key Type (Hold)

Label (key label displayed on the LCD screen)

Usage:

1. Press the DSS key during an active call to place the call on hold.

2. Press the DSS key again to retrieve the held call.

DND

You can use this key feature to activate or deactivate the DND mode.

Dependencies: Type (Key Event)

Key Type (DND)

Label (key label displayed on the LCD screen)

Usage:

1. Press the DSS key to activate the DND mode.

2. Press the DSS key again to deactivate the DND mode.

Note

You can configure the transfer mode on DSS key via web user interface at the path

Features->Transfer. For more information on how to configure the transfer mode on DSS

key, refer to Busy Lamp Field (BLF) on page 89.

When the DND mode is activated, the incoming calls will be rejected automatically.

Customizing Your Phone

49

Group Listening

You can use this key feature to activate the Speakerphone and Handset/Headset

mode at the same time. It is suitable for the group conversation which has more than

one person at one side. You are able to speak and listen through the handset/headset,

meanwhile the others nearby can only listen through the speaker.

Dependencies: Type (Key Event)

Key Type (Group Listening)

Label (key label displayed on the LCD screen)

Usage:

1. During a call, press the DSS key to activate the group listening mode.

You can then speak and listen through the handset/headset, other people at your

side can listen through speaker at the same time.

2. Press the DSS key again to deactivate the group listening mode.

Zero Touch

You can use this key feature to configure auto provision and network parameters

quickly.

Dependencies: Type (Key Event)

Key Type (Zero Touch)

Label (key label displayed on the LCD screen)

Usage:

1. Press the DSS key to access the zero touch screen.

2. Press the OK soft key within a few seconds.

3. Configure the network parameters in the corresponding fields.

4. Press the Next soft key.

5. Configure the auto provision parameters in the corresponding fields.

6. Press the OK soft key.

The phone will reboot to update configurations.

URL

You can use this key feature to trigger the phone to send a HTTP GET request contained

a specific URL.

Dependencies: Type (URL)

Label (key label displayed on the LCD screen)

URL (the URL contained in the HTTP GET request)

Usage: Press the DSS key to trigger the phone to send a HTTP GET request contained the

URL specified in the URL field.

Directory

You can use this key feature to easy access to the lists you use frequently. For more

User Guide for the SIP-T41P IP Phone

50

information, refer to Directory on page 25.

Dependencies: Type (Key Event)

Key Type (Directory)

Label (key label displayed on the LCD screen)

Usage: Press the DSS key to immediately access to the lists you use frequently.

Programmable Keys

You can customize the soft keys, navigation keys and function keys.

To customize the programmable keys via web user interface:

1. Click on DSSKey->Programmable Key.

2. Customize specific features for these keys.

3. Click Confirm to accept the change.

Note

Account Management

You can register one or multiple accounts on the SIP-T41P IP phone. You can also

configure each line key associated with an account or configure multiple line keys

associated with an account.

Account Registration

To register an account via phone user interface:

1. Press Menu->Settings->Advanced Settings (password: admin) ->Accounts.

2. Select the desired account and then press the Enter soft key.

You can configure the programmable keys via web user interface only.

Customizing Your Phone

51

3. Select Enable from the Activation field.

4. Enter the desired values in Label, Display Name, Register Name, User Name,

Password and SIP Server1 fields respectively. Contact your system administrator for

more information.

5. Press the Save soft key to accept the change or the Back soft key to cancel.

6. Repeat steps 2 to 5 until you have registered all accounts.

The following figures show single or multiple accounts registered on the phone:

Single account:

Multiple accounts:

To disable an account via phone user interface:

1. Press Menu->Settings->Advanced Settings (password: admin) ->Accounts.

2. Select the desired account and then press the Enter soft key.

3. Select Disable from the Activation field.

4. Press the Save soft key to accept the change or the Back soft key to cancel.

You can also register or disable an account via web user interface at the path

Account->Register.

Multiple Line Keys per Account

You can configure multiple line keys associated with an account. This enhances call

visualization and simplifies call handling.

If this is the case, the LCD screen resembles the following figure:

User Guide for the SIP-T41P IP Phone

52

Incoming calls to this line will be distributed evenly among the available line keys.

Similarly, outgoing calls will be distributed.

Your phone can be configured to have a combination of lines with a single line key and

lines with multiple line keys.

Dial Plan

Dial plan is a string of characters that governs the way your SIP-T41PIP phone processes

the inputs received from your phone keypad. The SIP-T41P IP phone supports the

following dial plan features:

z Replace Rule

z Dial-now

z Area Code

z Block Out

The basic expression syntax you need to know:

Syntax Description

.

The dot "." can be used as a placeholder or multiple placeholders for

any character. Example:

"12." would match "123", "1234", "12345", "12abc", etc.

x An "x" can be used as a placeholder for any character. Example:

"12x" would match "121", "122", "123", "12a", etc.

[]

The square brackets "[]" can be used as a placeholder for a single

character which matches any of a set of characters. Example:

"91[5-7]1234" would match "9151234", "9161234", "9171234", etc.

()

The parentheses "( )" can be used to group together patterns, for

instance, to logically combine two or more patterns. Example:

"([1-9])([2-7])3" would match "923", "153", "773",etc.

$

The “$” should be followed by the sequence number of a parenthesis.

The “$” plus the sequence number means the whole character or

characters placed in the parenthesis. The number directs to the right

parenthesis when there are more than one. Example:

A replace rule configuration: Prefix: "9([5-7])(.)", Replace: "5$2". When

you enter "96123" to dial out on your phone, the number will be

replaced as "5123" and then dialed out. “$2” means the characters in

the second parenthesis, that is, “123”.

Note You can configure the dial plan rules via web user interface only.

Customizing Your Phone

53

Replace Rule

You can configure one or more replace rules to remove the specified string and

replace it with another string. You can configure a pattern with wildcards (expression

syntax refer to the table above), so that any string that matches the pattern will be

replaced. This feature is convenient for you to dial out a long number. For example, a

replace rule is configured as "Prefix: 1" and "Replace: 1234567", when you try to dial out

the number “1234567”, you just need to enter “1” on the phone and then press the

Send soft key.

To add a replace rule via web user interface:

1. Click on Settings->Dial Plan->Replace Rule.

2. Enter the string (e.g., 2xx) in the Prefix field.

3. Enter the string (e.g., 12345) in the Replace field.

4. Enter the desired line ID in the Account field or leave it blank.

5. Click Add to add the replace rule.

When you enter the number “234” using the keypad and then dial out, the phone

will dial out “12345” instead.

Note

To edit a replace rule via web user interface:

1. Click on Settings->Dial Plan->Replace Rule.

2. Select the desired replace rule by checking the checkbox.

The valid values of Account field can be one or more digits among 1, 2, and 3. Each digit

must be separated by a “,”. For example: when you enter the value “1, 2” in the Account

field, this replace rule will apply to account1 and account2.

If you leave the Account field blank, the replace rule will apply to all accounts.

User Guide for the SIP-T41P IP Phone

54

3. Edit the values in the Prefix and Replace fields.

4. Enter the desired line ID in the Account field or leave it blank.

5. Click Edit to edit the replace rules.

To delete one or more replace rules via web user interface:

1. Click on Settings->Dial Plan->Replace Rule.

2. Select the one or more replace rules by checking the checkbox(es).

3. Click Del to delete the replace rule(s).

Dial-now

You can configure one or more dial-now rules on your phone. When the dialed out

number matches the dial-now string, the number will be dialed out automatically. For

example, a dial-now rule is configured as "2xx", then entering any three-digit string

begins with 2 will be dialed out automatically on the phone.

To add a dial-now rule via web user interface:

1. Click on Settings->Dial Plan->Dial-now.

2. Enter the desired value (e.g., 1234) in the Rule field.

3. Enter the desired line ID in the Account field or leave it blank.

For more information about the valid values of Account field, refer to Replace Rule

on page 53.

4. Click Add to add the dial-now rule.

When you enter the number “1234” using the keypad, the phone will dial out “1234”

automatically without pressing any key.

Note You can also edit or delete the dial-now rule, refer to Replace Rule on page 53 for more

information.

Customizing Your Phone

55

Time Out for Dial-Now Rule

You can configure the interval for dial-now rules. That is, you can configure your phone

to dial out the phone number automatically, which matches a dial-now rule, after the

specified delay time.

To configure the time out for dial-now rule via web user interface:

1. Click on Features->General Information.

2. Enter the time within 1-14 (in seconds) in the Time-Out For Dial-Now Rule field.

3. Click Confirm to accept the change.

Area Code

Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate

geographical areas in a country. This feature is necessary only when dialing the number

outside the code area. For example, area code is configured as "Code: 011, Min

Length: 4, Max Length: 11". When you dial out the number "56789" (the length of the

number is between 4 and 11), the phone will add the area code and dial out the

number "01156789".

To configure the area code and lengths via web user interface:

1. Click on Settings->Dial Plan->Area Code.

2. Enter the desired values in the Code, Min Length (1-15) and Max Length (1-15)

fields.

3. Enter the desired line ID in the Account field or leave it blank.

User Guide for the SIP-T41P IP Phone

56

For more information about the valid values of Account field, refer to Replace Rule

on page 53.

4. Click Confirm to accept the change.

Note

Block Out

You can block some specific numbers from being dialed on your phone. When you dial

a block out number on your phone, the dialing will fail and the LCD screen will prompt

"Forbidden Number".

To add a block out number via web user interface:

1. Click on Settings->Dial Plan->Block Out.

2. Enter the desired value in the BlockOut Number field.

3. Enter the desired line ID in the Account field or leave it blank.

For more information about the valid values of the Account field, refer to Replace

Rule on page 53.

4. Click Confirm to add the block out number.

The default values of minimum and maximum length are 1 and 15 respectively.

Customizing Your Phone

57

Live Dialpad

You can enable the live dialpad feature on the SIP-T41P IP phone, which enables the IP

phone to automatically dial out the phone number without pressing any other key. You

can also configure a period of delay time to dial out the phone number. The phone will

dial out the phone number automatically after the specified delay time.

To enable the live dialpad via web user interface:

1. Click on Settings->Preference.

2. Select Enabled from the pull-down list of Live Dialpad.

3. Enter the desired delay time (in seconds) in the Inter Digit Time (1~14s) field.

4. Click Confirm to accept the change.

Note

Hotline

You can dial a hotline number immediately once you lift the handset, press the

speakerphone key or press a line key. You can also configure a period of delay time to

dial out the hotline number, the phone will dial out the hotline number automatically

after the specified delay time.

To configure the hotline number via phone user interface:

1. Press Menu->Features->Hot Line.

2. Enter the desired number in the Hot Number field.

3. Enter the delay time (in seconds) in the HotLine Delay field.

The default delay time of live dialpad feature is 4s.

You can configure live dialpad via web user interface only.

User Guide for the SIP-T41P IP Phone

58

The valid values range from 0 to10.

4. Press the Save soft key to accept the change or the Back soft key to cancel.

You can also configure hotline via web user interface at the path Features->General

Information.

User Guide for the SIP-T41P IP Phone

60

Basic Call Features

The SIP-T41P IP phone is designed to be easily used like a regular phone on a public

switched telephone network (PSTN). You can place calls, answer calls, transfer a call to

someone else, or conduct a conference call.

This chapter provides basic operating instructions for the SIP-T41P IP phone. The topics

include:

z Placing Calls

z Answering Calls

z Ending Calls

z Redialing Numbers

z Recent Call In Dialing

z Auto Answer

z Auto Redial

z Call Return

z Call Mute

z Call Hold/Resume

z Do Not Disturb (DND)

z Call Forward

z Call Transfer

z Call Waiting

z Conference

z Call Park

z Call Pickup

z Anonymous Call

z Anonymous Call Rejection

If you require additional information or assistance with your new phone, contact your

system administrator.

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Basic Call Features

63

Answering Calls

When you are not in another call, you can answer a call in three ways:

z Using the handset

z Using the speakerphone

z Using the headset

Note

Answering When Not in Another Call

In all cases, call duration and destination of the active call will appear on the LCD

screen.

To answer a call using the handset:

1. Pick up the handset.

To answer a call using the hands-free speakerphone mode:

Do one of the following:

- Press .

- With the handset on-hook and the headset mode deactivated, press the Answer

soft key.

- With the handset on-hook and the headset mode deactivated, press the line key

(the line key LED flashes green).

To answer a call using the headset:

Do one of the following:

- Press .

- With the headset mode activated, press the Answer soft key.

- With the headset mode activated, press the line key (the line key LED flashes

green).

Answering When in Another Call

If you have an active call, and an incoming call arrives on the phone, do one of the

following:

- Press the Answer soft key.

You can ignore incoming calls by pressing the X key, the Reject soft key or the Silence

soft key. You can also activate Do Not Disturb mode to ignore the incoming calls without

ring on your phone. For more information, refer to Do Not Disturb (DND) on page 70.

You can forward incoming calls to someone else by pressing the Fwd soft key. For more

information, refer to Call Forward on page 73.

User

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ey.

d

and the or

press the C

a

press the C

a

p

hone, press

r

om your ph

o

m

be

r

is attem

m

be

r

from yo

u

s idle.

e

desired en

t

e

y.

t

when the p

d

ialin

g

featu

r

ng

feature vi

a

u

can press t

h

e

sume the ca

l

i

g

inal call is

p

i

g

inal call is

p

a

ncel soft ke

y

a

ncel soft ke

y

or the

C

o

ne:

pted.

u

r phone:

t

ry from the

p

hone is in th

e

r

e in advan

c

a

web user i

n

h

e Cancel so

f

l before endi

n

p

laced on h

o

p

laced on h

o

y

or hang up

y

.

C

ancel soft

k

p

laced calls

l

e

pre-dialin

g

c

e.

n

terface:

f

t key to end

n

g it.

o

ld.

o

ld.

the handset

k

ey.

l

ist, and the

n

interface. Y

o

the call dire

c

.

n

o

u

c

tly,

Basic Call Features

65

2. Select Enabled from the pull-down list of Recent Call In Dialing.

3. Click Confirm to accept the change.

Note

To view placed calls list when the phone is in the dialing interface:

1. Pick up the handset, press the speakerphone or press the line key.

The phone LCD screen displays the placed calls list.

Auto Answer

The auto answer feature allows the phone to automatically answer an incoming call on

the line. You can enable the auto answer feature on a per-line basis.

To configure auto answer via phone user interface:

1. Press Menu->Settings->Advanced Settings (password: admin) ->Accounts.

2. Select the desired account and then press the Enter soft key.

You can enable the recent call in dialing feature via web user interface only.

User

66

Not

e

Au

Guide for th

e

3. Pres

4. Pres

The

You ca

n

Accoun

t

e

u

to Redi

a

You ca

n

when th

the tim

e

To confi

g

1. Pres

2. Pres

3. Ent

e

The

4. Ent

e

The

5. Pres

You ca

n

Feature

s

To use a

When t

h

The a

u

phon

e

SIP-T41P IP P

s or

s the Save s

o

icon ap

n

also confi

gu

t

->Basic.

a

l

n

enable the

e called par

e

to wait bet

w

g

ure auto re

d

s Menu->Fe

a

s or

e

r the desire

d

default time

e

r the desire

d

default valu

e

s the Save s

o

n

also confi

gu

s

->General I

n

uto redial:

h

e called pa

r

u

to answer fe

a

e

.

hone

, or the Swit

c

o

ft key to ac

c

pears on th

e

u

re auto ans

w

auto redial f

ty is busy. Yo

w

een redial

a

d

ial via pho

n

a

tures->Auto

, or the Swit

c

d

time

(

in se

c

interval

(

in s

e

d

times in the

e

is 10.

o

ft key to ac

c

u

re auto redi

n

formation.

r

ty is busy, th

e

a

ture is only

a

c

h soft key t

o

c

ept the ch

a

e

phone LCD

w

e

r

via web

eature to re

d

u can also c

a

ttempts.

n

e user interf

a

Redial.

c

h soft key t

o

c

onds

)

in the

e

conds

)

is 1

0

Redial Time

s

c

ept the ch

a

al via web u

s

e

phone LC

D

a

pplicable w

h

o

select Ena

b

a

n

g

e or the

B

screen.

user interfa

c

d

ial the pho

n

onfi

g

ure the

a

ce:

o

select Ena

b

Redial Inter

v

0

.

s

field.

a

n

g

e or the

B

s

er interface

D

screen pro

m

h

en there is n

o

b

le from the

A

B

ack soft key

c

e at the pat

n

e number a

times of the

b

le from the

A

v

al field.

B

ack soft key

at the path

m

pts the foll

o

other call in

A

uto Answe

r

to cancel.

h

utomatically

auto redial

a

A

uto Redial

f

to cancel.

o

win

g

:

progress on

t

field.

a

nd

f

ield.

t

he

C

a

C

a

1. Pres

The

2. Wai

t

The pho

a

ll Retu

r

You ca

n

To confi

g

1. Pres

2. Sel

e

3. Pres

4. Pres

fiel

d

5.

(

Op

6. Pres

You ca

n

DSSKey-

a

ll Mute

You ca

n

then th

e

To mute

1. Pres

s the OK soft

phone LCD

s

t

for a perio

d

ne will retry

a

r

n

press a call

g

ure a call r

e

s Menu->Fe

a

e

ct a desired

s or

d

.

tional.

)

Ente

r

s the Save s

o

n

also confi

gu

>Line key.

n

mute the

m

e

other party

a call:

s durin

g

key to activ

s

creen prom

d

of time or

p

a

s many tim

e

return key t

o

e

turn key via

a

tures->DSS

K

DSS key.

, or the Swit

c

, or the Swit

c

r

a strin

g

tha

t

o

ft key to ac

c

u

re a call ret

u

m

icrophone

o

cannot hea

r

g

an active

c

ate auto re

d

pts the follo

w

p

ress the OK

s

e

s as you co

n

o

place a ca

l

phone user

K

eys.

c

h soft key t

o

c

h soft key t

o

t

will appear

c

ept the ch

a

u

rn key via

w

o

f the active

a

r

you.

c

all.

d

ial.

w

in

g

:

s

oft key to re

d

n

fi

g

ured until

l

l back to th

e

interface:

o

select Key

o

select Call

on the LCD

s

a

n

g

e or the

B

w

eb user inte

r

a

udio devic

e

B

a

d

ial the pho

n

the called

p

e

last incomi

n

Event from t

h

Return from

t

s

creen in the

B

ack soft key

r

face at the

e

durin

g

an

a

sic Call Fe

a

n

e number.

p

arty is idle.

ng

call.

h

e Type field

t

he Key Typ

e

Label field.

to cancel.

path

a

ctive call, a

a

tures

67

.

e

nd

C

a

Not

e

The

To un-m

1. Pres

The

a

ll Hold/

R

You ca

n

progres

s

ori

g

inal

c

the oth

e

To plac

e

1. Pres

The

e

To resu

m

1. Pres

Multiple

If multip

l

then pr

e

If more t

exampl

e

If multip

l

of the c

a

to retrie

v

The ph

hold.

phone LCD

s

ute a call:

s a

g

ai

n

mute key LE

D

R

esum

e

n

place an a

c

s

on your ph

o

c

all on hold.

e

r party whil

e

a call on h

o

s the Hold s

o

phone LCD

s

m

e a held ca

s the Resum

e

Calls on Hol

d

l

e calls are p

e

ss the Resu

m

han two call

e

"2/3", indic

a

l

e calls are p

a

lls by pressi

n

v

e the call.

one will bee

p

s

creen indic

a

n

to un-mute

D

turns off.

e

c

tive call on

o

ne, other c

a

When placi

n

e

waitin

g

.

o

ld:

o

ft key durin

g

s

creen show

s

ll:

e

soft key.

d

:

laced on ho

m

e soft key t

o

s are place

d

a

tin

g

that thi

s

laced on ho

ng

the corre

s

p

softly every

3

a

tes that the

the call.

hold. At any

a

lls can be r

e

ng

a call on

h

g

a call.

s

the call is o

ld, press

o

retrieve the

d

on hold, an

s

is the seco

n

ld on more t

h

s

pondin

g

lin

e

3

0 seconds t

o

call is on m

u

time, at mo

s

e

ceived and

h

old, your IP

n hold and t

h

or to s

w

desired call

indication a

n

d call out o

f

h

an one line

e

key, and th

e

o

remind you

t

B

a

u

te.

s

t one activ

e

made while

PBX mi

g

ht pl

h

e line key L

E

w

itch betwe

e

.

ppears on t

h

f

three calls.

key, you ca

n

e

n press the

t

hat you still h

a

sic Call Fe

a

e

call can be

placin

g

the

ay a melod

y

E

D flashes

g

r

e

n the calls,

a

h

e LCD scree

n

view the d

e

Resume soft

h

ave a call o

n

a

tures

69

in

y

to

e

en.

a

nd

n, for

e

tails

key

n

User Guide for the SIP-T41P IP Phone

70

Do Not Disturb (DND)

You can use the DND feature to reject incoming calls automatically on the phone and

the callers can hear a busy signal or a message depending on your server.

You can enable/disable the DND feature for the phone system, or you can customize

the DND feature for each account or all accounts. The following describes the DND

modes:

z Phone (default): DND in phone mode means that the DND feature is effective for

the phone system.

z Custom: DND in custom mode means that you can configure the DND feature for

each account or all accounts.

You can also configure the phone to receive incoming calls from some authorized

numbers when the DND feature is enabled.

To configure the DND mode via web user interface:

1. Click on Features->Forward & DND.

2. In the DND block, mark the desired radio box in the Mode field.

3. Click Confirm to accept the change.

Note

To activate DND in phone mode:

1. Press the DND soft key when the phone is idle.

You can configure the DND mode via web user interface only.

The

Inc

o

the

To activ

a

1. Pres

The

2. Pres

3. Pres

4. Pres

The

to

Inc

o

LC

D

To activ

a

1. Pres

The

2. Pres

3. Pres

The

icon on

o

min

g

calls

w

number of t

h

a

te DND in c

u

s the DND s

o

LCD screen

d

s or

s the Save s

o

icon ap

.

o

min

g

calls o

D

screen pro

m

a

te DND in c

u

s the DND s

o

LCD screen

d

s the All On

s

s the Save s

o

icon ap

the idle scr

e

w

ill be re

j

ect

e

h

e missed ca

u

stom mode

o

ft key when

t

d

isplays a lis

t

to select th

e

, or the Swit

c

o

ft key to ac

c

pears on th

e

n the specifi

c

m

pts "n Misse

u

stom mode

o

ft key when

t

d

isplays a lis

t

s

oft key to a

c

o

ft key to ac

c

pears on th

e

en indicate

s

e

d automati

c

lls) will prom

p

for a specifi

c

t

he phone is

t

of account

s

e

desired ac

c

h soft key t

o

c

ept the ch

a

e

idle screen

c

line will be

d Call(s)" ("n

"

for all acco

u

t

he phone is

t

of account

s

c

tivate DND

f

c

ept the ch

a

e

idle screen

s

that the DN

c

ally and "n

M

p

t on the LC

D

c

account:

idle.

s

registered

o

c

ount and t

h

o

select Ena

b

a

n

g

e.

and the ass

o

re

j

ected au

t

"

indicates th

u

nts:

idle.

s

registered

o

f

or all acco

u

a

n

g

e.

and all line i

c

B

a

D feature is

e

M

issed Call

(

s

)

D

screen.

o

n the phon

e

h

en press th

e

b

le from the

D

o

ciated line i

t

omatically,

a

e number of

o

n the phon

e

u

nts.

c

ons chan

ge

a

sic Call Fe

a

e

nabled.

)

" ("n" indica

t

e

.

e

Enter soft k

e

D

ND Enables

con chan

g

e

a

nd the pho

n

the missed

c

e

.

e

to .

a

tures

71

t

es

e

y.

field.

s

n

e

c

alls).

User Guide for the SIP-T41P IP Phone

72

Incoming calls will be rejected automatically and "n Missed Call(s)" ("n" indicates

the number of the missed calls) will be prompted on the LCD screen.

Note

To configure the DND authorized numbers via web user interface:

1. Click on Features->Forward & DND.

2. Select Enabled from the pull-down list of DND Emergency.

3. Enter the numbers in the DND Authorized Numbers field.

For multiple numbers, enter a comma between each number.

4. Click Confirm to accept the change.

When the DND feature is enabled on the phone, the phone can still receive incoming

calls from the numbers specified in the DND Authorized Numbers field.

The prompt message displays only if the Missed Call Log feature for the line is enabled.

The missed call log feature can be configured via web user interface at the path

Account->Basic.

The Do Not Disturb feature is local to the phone, and may be overridden by the server

settings. For more information, contact your system administrator.

Basic Call Features

73

Call Forward

You can configure your phone to forward incoming calls to another party by the static

forwarding. You can also forward calls while your phone is ringing, refer to the dynamic

forwarding.

Static Forwarding

You can configure three types of call forward:

z Always Forward: Incoming calls are immediately forwarded.

z Busy Forward: Incoming calls are immediately forwarded if the phone is busy.

z No Answer Forward: Incoming calls are forwarded if not answered after a period of

time.

You can enable/disable the call forward feature for the phone system, or you can

customize the call forward feature for each account or all accounts. The following

describes the call forward modes:

z Phone: Call forward in phone mode means that the call forward feature is

effective for the phone system.

z Custom: Call forward in custom mode means that you can configure the call

forward feature for each account or all accounts.

To configure the call forward mode via web user interface:

1. Click on Features->Forward & DND.

2. In the Forward block, mark the desired radio box in the Mode field.

3. Click Confirm to accept the change.

Note You can configure the call forward mode via web user interface only.

User

74

Guide for th

e

To enab

1. Pres

2. Pres

key.

3. De

p

a.

)

b.

)

c.

)

e

SIP-T41P IP P

le call forwa

r

s Menu->Fe

a

s or

p

endin

g

on y

If you selec

t

1) Press

field.

2) Enter th

e

the For

w

3)

(

Option

a

the On

C

If you selec

t

1) Press

2) Enter th

e

when th

3) (Option

a

On Cod

e

If you selec

t

1) Press

Answer

f

2) Enter th

e

incomin

3) Press

before f

The def

a

hone

r

d in phone

m

a

tures->Call

F

to select th

e

our selectio

n

t

Always For

w

or , or

e

destination

w

ard To field.

a

l.

)

Enter the

C

ode or Off

C

t

Busy Forwa

r

or , or

e

destination

e phone is b

a

l.

)

Enter the

e

or Off Cod

e

t

No Answer

or , or

f

ield.

e

destination

g

calls to in

t

or , or

orwardin

g

in

a

ult value is

1

m

ode:

F

orward.

e

desired for

w

n

:

w

ard:

the Switch s

o

number yo

u

always forw

a

C

ode field.

r

d:

the Switch s

o

number yo

u

usy in the Fo

r

busy forwar

d

e

field.

Forward:

the Switch s

o

number yo

u

t

he Forward

T

the Switch s

o

the After Ri

n

1

2.

w

ardin

g

typ

e

o

ft key to sel

e

u

want to for

w

a

rd on code

o

ft key to sel

e

u

want to for

w

r

ward To fiel

d

on code o

r

o

ft key to sel

e

u

want to for

w

T

o field.

o

ft key to sel

e

ng

Times fiel

d

e

, and then

p

e

ct Enable f

r

w

ard all inco

or off code

e

ct Enable fr

o

w

ard all inco

d

.

r

off code re

s

e

ct Enable f

r

w

ard all una

n

e

ct the rin

g

t

d

.

p

ress the Ent

e

r

om the Alw

a

min

g

calls t

o

respectively

o

m the Busy

min

g

calls t

o

s

pectively in

r

om the No

n

swered

t

ime to wait

e

r soft

a

ys

o

in

field.

o

the

4. Pres

The

To enab

1. Pres

2. Pres

3. Pres

key.

4. De

p

a.

)

b.

)

4)

(

Option

a

the On

C

s the Save s

o

icon on

le call forwa

r

s Menu->Fe

a

s or

p

endin

g

on y

If you selec

t

1) Press

field.

2) Enter th

e

the For

w

3)

(

Option

a

the On

C

You can als

o

forward wa

s

1) Press

2

)

Press th

e

The pho

3

)

Press th

e

cancel.

If you selec

t

a

l.

)

Enter the

C

ode or Off

C

o

ft key to ac

c

the idle scr

e

r

d in custom

a

tures->Call

F

to select th

e

to select th

e

our selectio

n

t

Always For

w

or , or

e

destination

w

ard To field.

a

l.

)

Enter the

C

ode or Off

C

o

enable the

s

enabled fo

r

or to

h

e

All Lines so

f

ne LCD scre

e

OK soft key

t

Busy Forwa

r

no answer f

o

C

ode field.

c

ept the ch

a

e

en indicate

s

mode:

F

orward.

e

desired ac

c

e

desired for

w

n

:

w

ard, you c

a

the Switch s

o

number yo

u

always forw

a

C

ode field.

always for

w

r

a specific a

h

i

g

hli

g

ht the

A

f

t key.

e

n prompts

“

to accept t

h

r

d, you can

e

o

rward on c

o

a

n

g

e or the

B

s

the call for

w

c

ount, and t

h

w

ardin

g

typ

e

a

n enable it f

o

ft key to sel

e

u

want to for

w

a

rd on code

w

ard for all a

c

ccount, do

a

A

lways field.

“

Copy to All

L

h

e chan

g

e

o

e

nable it for

a

B

a

o

de or off co

d

B

ack soft key

w

ard is enabl

h

en press th

e

, and then

p

o

r a specific

e

ct Enable f

r

w

ard all inco

or off code

c

counts. Aft

e

a

s below:

L

ines?”.

o

r the Cance

l

a

specific a

c

a

sic Call Fe

a

d

e respectiv

e

to cancel.

ed.

e

Enter soft k

e

p

ress the Ent

e

account.

r

om the Alw

a

min

g

calls t

o

respectively

e

r the always

l

soft key to

c

count.

a

tures

75

e

ly in

e

y.

e

r soft

a

ys

o

in

User

76

Guide for th

e

c.

)

e

SIP-T41P IP P

1) Press

2) Enter th

e

the pho

3)

(

Option

a

On Cod

e

You can als

o

was enable

d

1) Press

2

)

Press th

e

The pho

3

)

Press th

e

cancel.

If you selec

t

1) Press

Answer

f

2) Enter th

e

incomin

3) Press

before f

The def

a

4)

(

Option

a

the On

C

You can als

o

answer forw

a

1) Press

2

)

Pres

s

hone

or , or

e

destination

ne is busy in

t

a

l.

)

Enter the

e

or Off Cod

e

o

enable the

d

for a speci

f

or to

h

e

All Lines so

f

ne LCD scre

e

OK soft key

t

No Answer

or , or

f

ield.

e

destination

g

calls to in

t

or , or

orwardin

g

in

a

ult value is

1

a

l.

)

Enter the

C

ode or Off

C

o

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Basic Call Features

83

Call Pickup

You can use call pickup feature to answer someone else’s incoming call on the phone.

The SIP-T41P IP phone supports the directed call pickup and group call pickup features.

Directed call pickup is used for picking up a call that is ringing at a specific phone

number. Group call pickup is used for picking up a call that is ringing at any phone

number in the group. The pickup group should be predefined, contact your system

administrator for more information.

You can pick up an incoming call by using the DPickup/GPickup soft key. To use the

call pickup feature, you need to configure the call pickup code beforehand on a

global or per-line basis via web user interface.

Note

Directed Call Pickup

To enable directed call pickup and configure the directed call pickup code on a

global basis via web user interface:

1. Click on Features->Call Pickup.

2. Select Enabled from the pull-down list of Directed Call Pickup.

3. Enter the directed call pickup code in the Directed Call Pickup Code field.

4. Click Confirm to accept the change.

To configure the directed call pickup code on a per-line basis via web user interface:

1. Click on Account.

2. Select the desired account from the pull-down list of Account.

3. Click on Advanced.

If there are many incoming calls at the same time, pressing the GPickup soft key on the

phone will pick up the call that rings first.

User Guide for the SIP-T41P IP Phone

84

4. Enter the directed call pickup code in the Directed Call Pickup Code field.

5. Click Confirm to accept the change.

To pick up a call directly:

1. Pick up the handset.

The DPickup soft key appears on the LCD screen.

2. Press the DPickup soft key on your phone when a phone receives an incoming call.

3. Enter the phone number which receives an incoming call.

4. Press the DPickup soft key again.

The call is answered on your phone.

You can also configure a DSS key as a directed pickup key via phone user interface or

web user interface. You can pick up a call by pressing the directed pickup key directly.

Group Call Pickup

To enable the group call pickup and configure the group call pickup code on a global

basis via web user interface:

1. Click on Features->Call Pickup.

2. Select Enabled from the pull-down list of Group Call Pickup.

Basic Call Features

85

3. Enter the group call pickup code in the Group Call Pickup Code field.

4. Click Confirm to accept the change.

To configure the group call pickup code on a per-line basis via web user interface:

1. Click on Account.

2. Select the desired account from the pull-down list of Account.

3. Click on Advanced.

4. Enter the group call pickup code in the Group Call Pickup Code field.

5. Click Confirm to accept the change.

To pick up a call in the group:

1. Pick up the handset.

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Advanced Phone Features

91

In the following figure, the phone LCD screen shows an incoming call from 1001 on the

monitored line.

When there is an active call on the IP phone, you can transfer the active call to the

monitored phone number directly by pressing the BLF key. The phone transfers the

active call differently depending on the transfer mode on DSS key. For more information

on performing call transfer, refer to Call Transfer on page 78.

To configure the transfer mode on DSS key via web user interface:

1. Click on Features->Transfer.

2. Select the desired transfer mode from the pull-down list of Transfer Mode Via Dsskey.

Depending on your selection:

- If you select Blind Transfer, press the BLF key to blind transfer to the monitored

phone number.

- If you select Attended Transfer, press the BLF key to dial out the monitored

phone number and then you can perform the attended or semi-attended

transfer.

- If you select New Call, press the BLF key to place a new call to the monitored

user.

3. Click Confirm to accept the change.

Note

You can configure the transfer mode on DSS key via web user interface only.

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for

User Guide for the SIP-T41P IP Phone

96

enable the phone to automatically answer an incoming intercom call while there is

already an active call on the phone, the active call is placed on hold.

Intercom features you need to know:

Intercom features Description

Accept Intercom Allows you to enable or disable the IP phone to

automatically answer an incoming intercom call.

Intercom Mute Allows you to enable or disable the microphone on

the IP phone for Intercom calls.

Warning Tone

Allows you to enable or disable the IP phone to play

a warning tone when the IP phone receives an

incoming intercom call.

Intercom Barge

Allows you to enable or disable the IP phone to

automatically answer an incoming intercom call

while there is already an active call on the phone.

To configure intercom features via phone user interface:

1. Press Menu->Features->Intercom.

2. Make the desired changes.

3. Press the Save soft key to accept the change or the Back soft key to cancel.

You can also configure these specific parameters via web user interface at the path

Features->Intercom.

Accept Intercom

You can enable or disable the phone to automatically answer an incoming intercom

call. If Accept Intercom is enabled, the phone automatically answers an incoming

intercom call. If Accept Intercom is disabled, the phone rejects incoming intercom calls

and sends a busy signal to the caller. Accept Intercom is enabled by default.

Note

Intercom Mute

You can mute or un-mute the microphone on the phone for intercom calls

automatically. If Intercom Mute is enabled, the microphone is muted for intercom calls.

If Intercom Mute is disabled, the microphone is un-muted for incoming calls. Intercom

Mute is disabled by default.

Your administrator can set a time period delay before the phone automatically answers.

Contact your system administrator for more information.

M

u

Se

Interco

m

You ca

n

interco

m

before

a

automa

default.

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m

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n

call whil

e

phone

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alue

User Guide for the SIP-T41P IP Phone

98

You can also configure a multicast paging key via web user interface at the path

DSSKey->Line Key.

You can also configure the phone to use a default codec for sending multicast RTP

stream via web user interface.

To configure a default codec for multicast paging via web user interface:

1. Click on Features->General Information.

2. Select the desired codec from the pull-down list of Multicast Codec.

The default codec is G722.

3. Click Confirm to accept the change.

Note

To send RTP stream:

1. Press the multicast paging key when the phone is idle.

The phone sends RTP to a preconfigured multicast address (IP: Port). Any phone in

the local network then listens to the RTP on the preconfigured multicast address (IP:

Port). For both sending and receiving of the multicast RTP there is no sip signaling

involved.

The multicast paging key LED illuminates solid green.

If G722 codec is used for multicast paging, the phone LCD screen displays the icon to

indicate that is providing high definition voice.

You can configure a default codec for multicast paging via web user interface only.

Advanced Phone Features

99

The following figure shows a multicast RTP session on the phone:

2. Press the Hold soft key to place the current multicast RTP session on hold.

3. Press the Cancel soft key to cancel the multicast RTP session.

Note

Receiving RTP Stream

You can configure the phone to receive a Real Time Transport Protocol (RTP) stream

from the pre-configured multicast address(es) without involving SIP signaling. You can

specify up to 10 multicast addresses that the phone listens to on the network.

You can also change the behavior of how the phone handles incoming multicast

paging calls by configuring specific parameters via web user interface. The specific

parameters are: Paging Barge and Paging Priority Active.

Paging Barge

You can use the paging barge feature to define the priority of the voice call in progress.

If the priority of an incoming multicast paging call is lower than that of the active call,

then it will be ignored automatically. If Disabled is selected from the pull-down list of

Paging Barge, the voice call in progress shall take precedence over all incoming

multicast paging calls. The valid values in the Paging Barge field are:

z 1 to 10: Define the priority of the active call, 1 is the highest priority, 10 is the lowest

priority.

z Disabled: The voice call in progress shall take precedence over all incoming

paging calls.

Paging Priority Active

You can enable or disable this feature to decide how the phone handles the incoming

multicast paging calls, when there is already a multicast paging call on the phone. If

enabled, the phone will ignore the incoming multicast paging call with a lower priority,

otherwise, the phone will play the incoming multicast RTP and place the previous

multicast paging call on hold. If disabled, the phone will automatically ignore all

incoming multicast paging calls.

To configure multicast listening addresses via web user interface:

1. Click on Directory->Multicast IP.

Multicast RTP is one way only from sender to the multicast address(es) (receiver). For

outgoing RTP multicasts, all other existing calls on the phone will be placed on hold.

User Guide for the SIP-T41P IP Phone

100

2. Select the desired value from the pull-down list of Paging Barge.

3. Select the desired value from the pull-down list of Paging Priority Active.

4. Enter the multicast IP address(es) and port number (e.g., 224.5.6.20:10008) which

the phone listens for incoming RTP multicast in the Listening Address field.

5. Enter the label in the Label field.

Label will appear on the LCD screen when receiving the multicast RTP stream.

6. Click Confirm to accept the change.

Note

Music on Hold

Music on hold (MoH) is the business practice of playing recorded music to fill the silence

that would be heard by the callers who have been placed on hold. To use this feature,

you should specify a SIP URI pointing to a Music on Hold Server account, when placing

a call on hold, the phone will invite this SIP URI to the Music on Hold Server account. The

Music on Hold account automatically answers to the SIP INVITE messages and

immediately plays audio from some source located anywhere (LAN, Internet) to the

held party. Contact your system administrator for the SIP URI.

To configure music on hold server via web user interface:

1. Click on Account.

2. Select the desired account from the pull-down list of Account.

The multicast IP addresses range from 224.0.0.0 to 239.255.255.255.

The priorities of listening addresses are predefined: 1 with the highest priority, 10 with the

lowest priority.

Both the multicast paging sender and the receiver will play a warning tone when

pressing the multicast paging key.

Advanced Phone Features

101

3. Click on Advanced.

4. Enter the SIP URI (e.g., sip:moh@sip.com) in the Music Server URI field.

5. Click Confirm to accept the change.

When you have placed a call on hold, the held party can hear the music.

Note

Automatic Call Distribution (ACD)

ACD is often used in offices for customer service, such as call center. The ACD system

handles large volumes of incoming calls from callers who have no need to talk to a

specific person but who require assistance from any of multiple persons at the earliest

opportunity. The ACD feature on the SIP-T41P IP phone allows the ACD system to

distribute large volumes of incoming calls to the registered IP phone users. To use this

feature, you should configure an ACD key in advance.

Note

To configure an ACD key via phone user interface:

1. Press Menu->Features->DSS Keys.

2. Select the desired DSS key.

All involved parties cannot use encrypted RTP (SRTP).

You can configure the music on hold server via web user interface only.

Make sure the ACD feature is enabled on your IP phone. For more information about

enabling the ACD feature, contact your system administrator.

User

102

Not

e

Not

e

Guide for th

e

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Advanced Phone Features

103

Messages

Voice Mail

You can leave voice mails for someone else on the SIP-T41P IP phone. You can also

listen to the voice mails stored in a centralized location. When receiving a new voice

mail, the phone will play a warning tone, and the power indicator LED will slow flash red.

The phone LCD screen will display a prompt message and appear an icon.

Note

To leave a voice mail:

You can leave a voice mail for someone else when he/she is busy or inconvenient to

answer the call. Follow the voice prompt from the system server to leave the voice mail,

and then hang up after completing the voice mail.

To configure voice mail access codes via phone user interface:

1. Press Menu->Messages->Voice Mail->Set Voice Mail.

2. Press the navigation keys to highlight the account which you want to set.

3. Press the 123 soft key to select the proper input mode and then enter the voice

mail access code (e.g., *97).

4. Press the Save soft key to accept the change or the Back soft key to cancel.

Note

To listen to the voice mails:

1. When the phone user interface prompts receiving new voice mails and the power

indicator LED slow flashes red, press or the Connect soft key to dial out the

voice mail access code.

Voice mail feature is not available on all servers, contact your system administrator for

more information.

Voice mail access code must be predefined on the system server. Contact your system

administrator for the more information.

User Guide for the SIP-T41P IP Phone

104

2. Follow the voice prompt to listen to voice mails.

Note

To view the voice mail via phone user interface:

1. Press Menu->Messages->Voice Mail->View Voice Mail.

The phone LCD screen displays the amount of the voice mails that includes new or

old voice mails.

2. Select an account and then press the Connect soft key to listen to the voice mails.

Message Waiting Indicator (MWI)

The SIP-T41P IP phone supports MWI feature when receiving a new voice message. If

someone leaves you a voice mail, you will receive a message waiting indicator. MWI

will be indicated in three ways: a warning tone, the power indicator LED slow flashes red

and an indicator message (including a voice mail icon) appears on the LCD screen.

This is cleared only when you retrieve all voice mails or delete them.

For some particular servers, the MWI service is unsolicited. So the SIP-T41P IP phone just

needs to handle the MWI messages sent from the server. But for some servers, the MWI

service is solicited. In this case, the SIP-T41P IP phone must enable the MWI Subscription

for MWI messages.

Note

The MWI subscription parameters you need to know:

Options Description

Subscribe for MWI Enable or disable a subscription for MWI service.

MWI Subscription Period

Period of MWI subscription. The IP phone re-sends a

SUBSCRIBE request before initial SUBSCRIBE

expiration.

Subscribe MWI to Voice

Mail

Enable or disable a subscription to the voice mail

number for MWI service.

MWI service is not available on all servers. Contact your system administrator for more

information.

Before listening to the voice mails, make sure the voice mail access code has been

configured.

When all new voice mails are retrieved, the power indicator LED will stop flashing.

Advanced Phone Features

105

Options Description

To use this feature, you should also configure the

voice mail number.

Note

To enable subscribe for MWI via web user interface:

1. Click on Account.

2. Select the desired account from the pull-down list of Account.

3. Click on Advanced.

4. Select Enabled from the pull-down list of Subscribe for MWI.

5. Enter the period time in the MWI Subscription Period (Seconds) field.

6. Click Confirm to accept the change.

The IP phone will subscribe to the account number for MWI service by default.

To enable the Subscribe MWI to VM feature via web user interface:

1. Click on Account.

2. Select the desired account from the pull-down list of Account.

3. Click on Advanced.

4. Select Enabled from the pull-down list of Subscribe MWI To Voice Mail.

Whether the phone subscribes the MWI messages to the account or the voice number

MWI service depends on the server. Contact your system administrator for more

information.

User Guide for the SIP-T41P IP Phone

106

5. Enter the desired voice number in the Voice Mail field.

6. Click Confirm to accept the change.

Troubleshooting

107

Troubleshooting

This chapter provides general troubleshooting information to help you solve the

problems you might encounter when using your SIP-T41P IP phone.

If you require additional information or assistance with your new phone, contact your

system administrator.

Why is the phone LCD screen blank?

z Ensure that the phone is properly plugged into a functional AC outlet.

z Ensure that the phone isn’t plugged into a plug controlled by a switch that is off.

z If the phone is plugged into a power strip, try plugging it directly into a wall outlet

instead.

z If the phone is powered from PoE, ensure you use a PoE compliant switch or hub, or

contact your system administrator for more information.

Why does the phone display "Network Unavailable"?

z Ensure that the Ethernet cable is plugged into the Internet port on the phone and

the Ethernet cable is not loose.

z Ensure that the switch or hub in your network is operational.

Why doesn’t the phone display time and date correctly?

Check if you have configured your phone to obtain the time and date from the SNTP

server automatically. If your phone is unable to access the SNTP server, configure the

time and date manually.

How do I find the basic information of the IP phone?

Press the OK key when the IP phone is idle to check the basic information of the IP

phone, such as IP address and firmware version. For more the basic information, refer to

Phone Status on page 14.

How to obtain the MAC address of a phone when the phone is not powered on?

There are three ways to obtain the MAC address of a phone:

z You can ask your supplier for shipping information sheet which includes MAC

addresses according to the corresponding PO.

z You can find the MAC address in the label of carton box.

User Guide for the SIP-T41P IP Phone

108

z You can also find the MAC address from the phone’s bar code on the back of the

phone.

Why can’t I get a dial tone?

Check for any loose connections and that the phone has been installed properly. For

more on installation instructions, refer to Phone Installation on page 11.

Check whether dial tone is present on one of the audio modes.

z Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to

check whether dial tone is present for one of the audio modes.

z If the dial tone exists on another audio mode, connect a different handset or

headset to isolate the problem.

Why doesn’t the phone ring?

Check the ringer volume on your phone. To adjust the ringer volume setting, press the

Volume key when the phone is on-hook and idle. For more information, refer to Volume

on page 22.

Why can’t I receive calls?

z Check the SIP registration with your system administrator.

z Check that DND (Do Not Disturb) mode is deactivated on your phone. Refer to Do

Not Disturb (DND) on page 70.

z Check that call forward feature is disabled on the phone. Refer to Call Forward on

page 73.

z Check whether the caller number is stored in the blacklist directory. Refer to

Blacklist on page 34.

Why is my handset not working?

Check that the handset cord is fully connected to both the handset jack on the phone

and handset. Refer to Phone Installation on page 11.

Why is my headset not working?

z Check that the headset cord is fully connected to the headset jack on the phone.

Refer to Phone Installation on page 11.

z Check that the headset mode is activated. Refer to Headset Use on page 39.

z Check that the headset volume is adjusted to an appropriate level. Refer to

Volume on page 22.

What is the difference between user name, register name and display name?

Both user name and register name are defined by the server. A user name is used to

Troubleshooting

109

identify the account, while a register name matched with a password is used for

authentication if the server requires. Display name is the caller ID that will display on the

callee’s phone LCD screen. Server configuration may override the local configuration.

Why does the phone play a tone when hold? How to disable it?

When the phone is hold, it will play a hold tone every 30 seconds to prompt that the

phone is being hold status. The call hold tone feature is enabled by default. You can

disable it or change the interval to play a hold tone via web user interface only.

To configure the call hold tone and call hold tone delay via web user interface:

1. Click on Features->General Information.

2. Select Enabled or Disabled from the pull-down list of Play Hold Tone.

3. Enter the desired time in the Play Hold Tone Delay field.

4. Click Confirm to accept the change.

How to change the user password?

To change the user password via web user interface:

1. Click on Security->Password.

2. Select user from the pull-down list of User Type.

3. Enter the new user password in the New Password field and Confirm Password field.

User Guide for the SIP-T41P IP Phone

110

4. Click Confirm to accept the change.

You can also contact your system administrator for help.

Note

How to make a call using SRTP?

You can enable SRTP to encrypt the audio stream(s) of phone calls. The parties

participating in the call should enable SRTP. You can enable SRTP on per-line basis.

To enable SRTP via web user interface:

1. Click on Account.

2. Select the desired account from the pull-down list of Account.

3. Click on Advanced.

4. Select the desired type from the pull-down list of RTP Encryption (SRTP).

5. Click Confirm to accept the change.

If logging in the web user interface of the phone with the user credential, you need to

enter the current user password in the Old Password field.

Troubleshooting

111

Note

The SRTP feature is not available on all servers. Contact your system administrator for

more information.

User Guide for the SIP-T41P IP Phone

112

How to reboot the phone?

To reboot the phone via web user interface:

1. Click on Settings->Upgrade.

2. Click Reboot to reboot the IP phone.

Note

How to export PCAP Trace?

We may need you to provide a PCAP trace to help analyze your problem.

To export a PCAP trace via web user interface:

1. Click on Settings->Upgrade.

2. Click Start to start the SIP trace capture.

3. Recreate the error to be documented in the trace.

4. Click Stop to stop the capture.

5. Click Export to save the file to your local system.

Any reboot of the phone may take a few minutes.

Troubleshooting

113

How to export system log?

We may need you to provide debug log information to help analyze your problem. By

default, you can export the debug system log information to local PC.

To export the system log to local PC via web user interface:

1. Click on Settings->Configuration.

2. Select 6 from the pull-down list of System Log Level.

The default system log level is 3.

3. Click Confirm to accept the change.

The web user interface prompts “Do you want to restart your machine?”. The

configuration will take effect after reboot.

4. Click OK to reboot the phone.

After rebooting the phone, the system log level is set as 6, the debug level.

5. Mark the Local radio box in the Export System Log field.

6. Click Export to download and save the system log file to your local PC system.

You can also export the system log to a syslog server, contact your system administrator

for more information.

How to export/import the phone configurations?

We may need you to provide your phone configurations to help analyze your problem.

In some instance, you may need to import configurations to your phone.

To export the phone configurations via web user interface:

1. Click on Settings->Configuration.

User Guide for the SIP-T41P IP Phone

114

2. Click Export to save the configuration file to your local system.

To import the phone configurations via web user interface:

1. Click on Settings->Configuration.

2. Click Browse to select a configuration file from your local system.

3. Click Import to import the configuration file.

Note

How to upgrade firmware?

To upgrade firmware via web user interface:

1. Click on Settings->Upgrade.

2. Click Browse to select the firmware from your local system.

3. Click Upgrade to upgrade the firmware.

The web user interface prompts “Firmware of the SIP Phone will be updated. It will

take 5 minutes to complete. Please don't power off!”.

The file format of configuration file must be “.bin”.

Troubleshooting

115

4. Click OK to confirm upgrading.

How to reset the phone?

Reset the phone to factory configurations after you have tried almost all

troubleshooting suggestions but do not solve the problem. You need to note that all

customized settings will be overwritten after reset.

To reset the phone via phone user interface:

1. Press Menu->Settings->Advanced Settings (password: admin) ->Reset to Factory.

2. Press the Enter soft key.

The phone LCD screen prompts the following warning:

3. Press the OK soft key.

The phone LCD screen prompts the following:

The phone will be reset to factory sucessfully after startup.

Note Reset of the phone may take a few minutes. Do not power off until the phone starts up

successfully.

User Guide for the SIP-T41P IP Phone

116

Regulatory Notices

Service Agreements

Contact your Yealink Authorized Reseller for information about service agreements

applicable to your product.

Limitations of Liability

TO THE FULL EXTENT ALLOWED BY LAW, YEALINK EXCLUDES FOR ITSELFAND ITS SUPPLIERS

ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDINGNEGLIGENCE), FOR

INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OFANY KIND,

OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION

ORDATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE

SALE,INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF

ITS PRODUCTS,EVEN IF YEALINK OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE

POSSIBILITY OF SUCHAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR

REFUND OF THE PURCHASERICE PAID, AT YEALINK’S OPTION. THIS DISCLAIMER OF

LIABILITY FOR DAMAGES WILL NOT BEAFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL

FAIL OF ITS ESSENTIAL PURPOSE.

Safety Instructions

Save these instructions. Read these safety instructions before use!

The following basic safety precautions should always be followed to reduce risk of fire,

electrical shock, and other personal injury.

General Requirements

z Before you install and use the device, read the safety instructions carefully

and observe the situation during operation.

z During the process of storage, transportation, and operation, please always

keep the device dry and clean.

z During the process of storage, transportation, and operation, please avoid

collision and crash of the device.

z Please attempt not to dismantle the device by yourself. In case of any

discrepancy, please contact the appointed maintenance center for repair.

z Without prior written consent, no organization or individual is permitted to

make any change to the structure or the safety design of the device.

Yealink is under no circumstance liable to consequences or legal issues

caused by such changes.

z Please refer to the relevant laws and statutes while using the device. Legal

rights of others should be respected as well.

Regulatory Notices

117

Environmental Requirements

z Place the device at a well-ventilated place. Do not expose the device

under direct sunlight.

z Keep the device dry and free of dusts.

z Place the device on a stable and level platform.

z Please place no heavy objects on the device in case of damageand

deformation caused by the heavy load.

z Keep at least 10 cm between the device and the closest object for heat

dissipation.

z Do not place the device on or near any inflammable or fire-vulnerable

object, such as rubber-made materials.

z Keep the device away from any heat source or bare fire, such as a candle

or an electric heater.

z Keep the device away from any household appliance with strong magnetic

field or electromagnetic field, such as a microwave oven or a refrigerator.

Operating Requirements

z Do not let a child operate the device without guidance.

z Do not let a child play with the device or any accessory in case of

accidental swallowing.

z Please use the accessories provided or authorized by the manufacturer only.

z The power supply of the device shall meet the requirements of the input

voltage of the device. Pleaseuse the provided surge protection power

socket only.

z Before plugging or unplugging any cable, make sure that your hands are

completely dry.

z Do not spill liquid of any kind on the product or use the equipment near

water, for example, near a bathtub, washbowl, kitchen sink, wet basement

or near a swimming pool.

z Do not tread on, pull, or over-bend any cable in case of malfunction of the

device.

z During a thunderstorm, stop using the device and disconnect it from the

power supply. Unplug the power plug and the Asymmetric Digital Subscriber

Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike.

z If the device is left unused for a rather long time, disconnect it from the

power supply and unplug the power plug.

z When there is smoke emitted from the device, or some abnormal noise or

smell, disconnect the device from the power supply, and unplug the power

plug immediately. Contact the specified maintenance center for repair.

z Do not insert any object into equipment slots that is not part of the product

or auxiliary product.

z Before connecting a cable, connect the grounding cable of the device first.

Do not disconnect the grounding cable until you disconnect all other

cables.

Cleaning Requirements

z Before cleaning the device, stop using it and disconnect it from the power

supply.

User Guide for the SIP-T41P IP Phone

118

z Use a piece of soft, dry and anti-static cloth to clean the device.

z Keep the power plug clean and dry. Using a dirty or wet power plug may

lead to electric shock or other peril

User Guide for the SIP-T41P IP Phone

120

Appendix A - Time Zones

Time Zone Time Zone Name

−11:00 Samoa

−10:00 United States-Hawaii-Aleutian

−10:00 United States-Alaska-Aleutian

−09:00 United States-Alaska Time

−08:00 Canada(Vancouver, Whitehorse)

−08:00 Mexico(Tijuana, Mexicali)

−08:00 United States-Pacific Time

−07:00 Canada(Edmonton, Calgary)

−07:00 Mexico(Mazatlan, Chihuahua)

−07:00 United States-Mountain Time

−07:00 United States-MST no DST

−06:00 Canada-Manitoba(Winnipeg)

−06:00 Chile(Easter Islands)

−06:00 Mexico(Mexico City, Acapulco)

−06:00 United States-Central Time

−05:00 Bahamas(Nassau)

−05:00 Canada(Montreal, Ottawa, Quebec)

−05:00 Cuba(Havana)

−05:00 United States-Eastern Time

−04:30 Venezuela(Caracas)

−04:00 Canada(Halifax, Saint John)

−04:00 Chile(Santiago)

−04:00 Paraguay(Asuncion)

−04:00 United Kingdom-Bermuda(Bermuda)

−04:00 United Kingdom(Falkland Islands)

−04:00 Trinidad&Tobago

−03:30 Canada- New Foundland(St.Johns)

−03:00 Denmark-Greenland(Nuuk)

−03:00 Argentina(Buenos Aires)

−03:00 Brazil(no DST)

−03:00 Brazil(DST)

−02:00 Brazil(no DST)

−01:00 Portugal(Azores)

0 GMT

0 Greenland

0 Denmark-Faroe Islands(Torshavn)

0 Ireland(Dublin)

0 Portugal(Lisboa, Porto, Funchal)

0 Spain-Canary Islands(Las Palmas)

0 United Kingdom(London)

0 Morocco

+01:00 Albania(Tirane)

+01:00 Austria(Vienna)

+01:00 Belgium(Brussels)

+01:00 Caicos

+01:00 Chad

+01:00 Croatia(Zagreb)

+01:00 Czech Republic(Prague)

+01:00 Denmark(Kopenhagen)

+01:00 France(Paris)

+01:00 Germany(Berlin)

Time Zone Time Zone Name

Appendix A-Time Zones

121

+01:00 Hungary(Budapest)

+01:00 Italy(Rome)

+01:00 Luxembourg(Luxembourg)

+01:00 Macedonia(Skopje)

+01:00 Netherlands(Amsterdam)

+01:00 Namibia(Windhoek)

+02:00 Estonia(Tallinn)

+02:00 Finland(Helsinki)

+02:00 Gaza Strip(Gaza)

+02:00 Greece(Athens)

+02:00 Israel(Tel Aviv)

+02:00 Jordan(Amman)

+02:00 Latvia(Riga)

+02:00 Lebanon(Beirut)

+02:00 Moldova(Kishinev)

+02:00 Russia(Kaliningrad)

+02:00 Romania(Bucharest)

+02:00 Syria(Damascus)

+02:00 Turkey(Ankara)

+02:00 Ukraine(Kyiv, Odessa)

+03:00 East Africa Time

+03:00 Iraq(Baghdad)

+03:00 Russia(Moscow)

+03:30 Iran(Teheran)

+04:00 Armenia(Yerevan)

+04:00 Azerbaijan(Baku)

+04:00 Georgia(Tbilisi)

+04:00 Kazakhstan(Aktau)

+04:00 Russia(Samara)

+04:30 Afghanistan

+05:00 Kazakhstan(Aqtobe)

+05:00 Kyrgyzstan(Bishkek)

+05:00 Pakistan(Islamabad)

+05:00 Russia(Chelyabinsk)

+05:30 India(Calcutta)

+06:00 Kazakhstan(Astana, Almaty)

+06:00 Russia(Novosibirsk, Omsk)

+07:00 Russia(Krasnoyarsk)

+07:00 Thailand(Bangkok)

+08:00 China(Beijing)

+08:00 Singapore(Singapore)

+08:00 Australia(Perth)

+09:00 Korea(Seoul)

+09:00 Japan(Tokyo)

+09:30 Australia(Adelaide)

+09:30 Australia(Darwin)

+10:00 Australia(Sydney, Melbourne, Canberra)

+10:00 Australia(Brisbane)

+10:00 Australia(Hobart)

+10:00 Russia(Vladivostok)

+10:30 Australia(Lord Howe Islands)

+11:00 New Caledonia(Noumea)

+12:00 New Zealand(Wellington, Auckland)

+12:45 New Zealand(Chatham Islands)

+13:00 Tonga(Nukualofa)

User Guide for the SIP-T41P IP Phone

122

Index

A

About This Guide v

Account Management 50

Account Registration 50

Adding Contacts 28

Administrator password 21

Anonymous Call 86

Anonymous Call Rejection 87

Answering Calls 63

Area Code 55

Attaching Stand 11

Audio Settings 22

Auto Answer 64

Auto Redial 66

Automatic Call Distribution 101

B

Backlight 17

Basic Network Settings 15

Blacklist 34

Block Out 56

Busy Lamp Field (BLF) 89

C

Call Forward 73

Call Mute 67

Call History Management 38

Call Hold/Resume 69

Call Park 82

Call Pickup 83

Call Recording 92

Call Return 67

Call Transfer 61

Call Waiting 79

CE Mark Warning v

Conference 79

Contact Management 25

Copyright v

Customizing Your Phone 17

D

Declaration of Conformity v

Deleting Contacts 30

Dial-now 54

Dial Plan 52

Do Not Disturb (DND) 70

Documentation 8

DSS Keys 40

Directory 25

E

Editing Contacts 29

Ending Calls 64

G

General Settings 17

Getting Started 9

H

Hardware Component Instructions 1

Headset Use 39

Headset Activation/Deactivation 39

Hotline 57

Hot Desking 93

I

Icon Instructions 3

Idle screen 16

Importing/Exporting Contact lists 31

In This Guide v

Incoming intercom call features 95

Intercom 91

K

Key as Send 22

L

Language 18

LED Instructions 5

Limitation of Liability 116

Line Keys 49

Live Dialpad 57

Local Conference 79

Local Directory 26

M

Message Waiting Indicator 104

Messages 95

Multicast Paging 97

Multiple Line Keys per Account 51

Music on Hold 100

N

Network Conference 80

Network Connection 11

P

Packaging Contents 9

Phone Initialization 14

Phone Installation 11

Phone Status 14

Phone User Interface 6

Placing Calls 61

Placing Calls to Contacts 30

Programmable Keys 50

O

Outgoing intercom Calls 95

Overview 1

Index

123

R

Recent Call In Dialing 64

Redialing Numbers 64

Registration 16

Regulatory Notices 116

Remote Phonebook 35

Replace Rule 52

Ring Tones 23

S

Safety Instructions 116

Search Source List in Dialing 31

Searching for Contacts 31

Semi-attended Transfer 61

Service Agreements 116

System Customizations 39

T

Date and Time 19

Time Zones 120

Troubleshooting 107

V

Voice Mail 103

Volume 22

W

Warranty v

Web User Interface 6

WEEE Warning vi

YEALINK T41P IP Phone User Manual

YEALINK (XIAMEN ) NETWORK TECHNOLOGY CO., LTD. IP Phone Users Manual

Users Manual

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