YEALINK T42G IP Phone User Manual

YEALINK (XIAMEN ) NETWORK TECHNOLOGY CO., LTD. IP Phone Users Manual

Users Manual

Copyright
Copyright © 2013 YEALINK NETWORK TECHNOLOGY CO., LTD.
Copyright © 2013 Yealink Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or
mechanical, photocopying, recording, or otherwise, for any purpose, without the express
written permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes
translating into another language or format.
When this publication is made available on media, Yealink Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for
private use and not for redistribution. No parts of this publication may be subject to alteration,
modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any
damages arising from use of an illegally modified or altered publication.
Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT
TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN
THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY
KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF
PRODUCTS.
YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD
TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology CO., LTD. shall not be
liable for errors contained herein nor for incidental or consequential damages in connection
with the furnishing, performance, or use of this guide.
Any Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Declaration of Conformity
Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity
with the essential requirements and other relevant provisions of the CE, FCC.
CE Mark Warning
This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.
Part 15 FCC Rules
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired
operation.
Class B Digital Device or Peripheral
Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experience radio/TV technician for help.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.
GNU GPL INFORMATION
Yealink SIP-T42G firmware contains third-party software under the GNU General Public License (GPL). Yealink
uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions
of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can
be downloaded from Yealink web site:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
About This Guide
v
About This Guide
Thank you for choosing the SIP-T42G IP Phone, an ultra-elegant gigabit IP Phone which is
especially designed for power users in the office environment. This unit provides business
telephony features such as Call Hold, Call Transfer, Busy Lamp Field and 5-way
Conference.
This guide provides everything you need to quickly use your new phone. Be sure to
verify with your system administrator that your network is prepared for configuring your
IP phone. As well, be sure to read the Packaging Contents and Regulatory Notices
sections in this guide before you set up and use the SIP-T42G IP phone.
If this is your first time using the SIP-T42G IP phone, we recommend that you first refer to
the Quick Installation Guide and Quick Reference Guide, which are available at:
http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142.
In This Guide
This guide is based on firmware version 71. The topics provided in this guide include:
z Chapter 1 Overview
z Chapter 2 Getting Started
z Chapter 3 Customizing Your Phone
z Chapter 4 Basic Call Features
z Chapter 5 Advanced Phone Features
User Guide SIP-T42G IP Phone
vi
Table of Contents
About This Guide .......................................................................... v
In This Guide............................................................................................................................. v
Table of Contents ........................................................................ vi
Overview ....................................................................................... 1
Hardware Component Instructions ..................................................................................... 1
Icon Instructions ...................................................................................................................... 3
LED Instructions ........................................................................................................................ 5
User Interfaces ......................................................................................................................... 5
Phone User Interface .......................................................................................................... 6
Web User Interface ............................................................................................................. 6
Documentations ..................................................................................................................... 8
Getting Started ............................................................................. 9
Packaging Contents .............................................................................................................. 9
Phone Installation ................................................................................................................. 11
Phone Initialization ................................................................................................................ 13
Phone Status .......................................................................................................................... 14
Basic Network Settings ......................................................................................................... 14
Registration ............................................................................................................................ 15
Idle Screen ............................................................................................................................. 15
Customizing Your Phone............................................................ 17
General Settings ................................................................................................................... 17
Wallpaper ........................................................................................................................... 17
Backlight ............................................................................................................................. 18
Contrast .............................................................................................................................. 18
Language ........................................................................................................................... 19
Date & Time........................................................................................................................ 19
Administrator Password .................................................................................................... 21
Key as Send ........................................................................................................................ 21
Keypad Lock ...................................................................................................................... 21
Audio Settings ....................................................................................................................... 23
Table of Contents
vii
Volu me ................................................................................................................................ 23
Ring Tones ........................................................................................................................... 23
Contact Management ........................................................................................................ 24
Favorites .............................................................................................................................. 24
Local Directory .................................................................................................................. 25
Bla cklist ................................................................................................................................ 32
Remote Phonebook ......................................................................................................... 33
Call History Management ................................................................................................... 34
System Customizations ......................................................................................................... 35
Headset Use ....................................................................................................................... 35
DSS Keys .............................................................................................................................. 37
Account Management .................................................................................................... 45
Dial Plan .............................................................................................................................. 46
Emergency Number ......................................................................................................... 49
Live Dialpad ....................................................................................................................... 50
Hotline ................................................................................................................................. 50
Basic Call Features ..................................................................... 51
Placing Calls .......................................................................................................................... 51
Answering Calls ..................................................................................................................... 53
Ending Calls ........................................................................................................................... 54
Redialing Numbers ............................................................................................................... 55
Recent Call In Dialing .......................................................................................................... 55
Auto Answer .......................................................................................................................... 56
Auto Redial ............................................................................................................................ 56
Call Completion.................................................................................................................... 57
Call Return ............................................................................................................................. 57
Call Mute ............................................................................................................................... 58
Call Hold/Resume ................................................................................................................. 58
Do Not Disturb (DND) ........................................................................................................... 59
Call Forward .......................................................................................................................... 61
Call Transfer ........................................................................................................................... 65
Call Waiting ........................................................................................................................... 66
Conference ........................................................................................................................... 66
Local Conference ............................................................................................................. 67
Network Conference ........................................................................................................ 68
Call Park ................................................................................................................................. 69
Call Pickup ............................................................................................................................. 70
Anonymous Call .................................................................................................................... 73
Anonymous Call Rejection .................................................................................................. 73
Advanced Phone Features ....................................................... 75
Busy Lamp Field (BLF) ........................................................................................................... 75
User Guide SIP-T42G IP Phone
viii
Call Recording ...................................................................................................................... 77
Inte rcom ................................................................................................................................. 79
Outgoing Intercom Calls .................................................................................................. 79
Incoming Intercom Calls .................................................................................................. 80
Multicast Paging ................................................................................................................... 81
Sending RTP Stream .......................................................................................................... 81
Receiving RTP Stream ....................................................................................................... 82
Music on Ho ld ........................................................................................................................ 83
Messages ............................................................................................................................... 84
Short Message Service (SMS) ........................................................................................... 84
Voice Mail .......................................................................................................................... 85
Message Waiting Indicator (MWI) .................................................................................. 86
Troubleshooting .......................................................................... 88
Regulatory Notices ..................................................................... 92
Service Agreements ............................................................................................................. 92
Limitations of Liability ............................................................................................................ 92
Safety Instructions ................................................................................................................. 92
Appendix A - Time Zones .......................................................... 94
Index ................................................................
Overview
1
Overview
This chapter provides the overview of the SIP-T42G IP phone. The topics include:
z Hardware Component Instructions
z Icon Instructions
z LED Instructions
z User Interfaces
z Documentations
If you require additional information or assistance with your new phone, contact your
system administrator.
Hardware Component Instructions
The main hardware components of the SIP-T42G IP phone are the LCD screen and the
keypad.
User
2
Guide SIP-T4
2
Hardwa
r
① L
C
② P
o
③ Li
n
④ H
E
M
⑤
M
H
O
R
E
TR
⑥ S
p
⑦ V
o
⑧ K
e
⑨
⑩ S
o
G IP Phone
r
e compone
Item
C
D Screen
o
wer Indicat
o
n
e Keys
E
ADSET Key
UTE Key
ESSAGE Key
O
LD Key
E
DIAL Key
ANSFER Key
p
eake
r
phon
e
o
lume Key
e
ypad
o
ft Keys
nt instructio
n
Sho
w
dat
e
• C
a
• Ic
o
• Mi
s
• Pr
o
• D
a
or
LED Indi
c
Use
t
To
gg
To
gg
Acc
Plac
Red
i
Tran
s
e
Key To
gg
Ad
ju
and
Prov
con
t
Scro
Con
Can
Lab
e
feat
u
n
s of the SIP-
T
w
s informati
o
e
and other r
a
ll informatio
n
o
ns
(
for exa
m
s
sed call tex
t
o
mpt text
(
fo
a
te and time
c
ates phone
t
hese keys t
o
g
les and indi
c
g
les and indi
c
esses voice
m
es a call on
h
i
als a previo
u
s
fers a call t
o
g
les the han
d
u
sts the volu
m
rin
g
er.
ides the di
g
i
t
t
ext-sensitive
ll throu
g
h th
e
firms actions
cels actions
e
l automatic
u
res.
T
42G IP phon
Descri
p
o
n about call
elevant dat
a
n
—caller ID,
m
ple, )
t
or second i
n
r example, "
S
power statu
s
o
activate u
p
c
ates the he
c
ates the M
u
m
essa
g
es.
h
old or resu
m
u
sly dialed n
u
o
anothe
r
pa
d
s-free spea
k
m
e of the ha
n
t
s, letters, an
d
application
s
e
displayed i
n
or answers
a
or re
j
ects an
ally to identi
t
e are:
p
tion
s, messa
g
es,
a
:
call duratio
n
n
comin
g
cal
S
avin
g
file…"
s
.
p
to six acco
u
adset mode
u
te feature o
m
es a held c
a
u
mber.
rty.
k
erphone m
o
n
dset, heads
d
special ch
a
s
.
n
formation.
a
n incomin
g
incomin
g
c
a
t
y their cont
e
soft keys, ti
m
n
ler informati
o
)
u
nts.
.
n or off.
a
ll.
o
de.
et, speaker,
a
racters in
call.
a
ll.
e
xt-sensitive
m
e,
o
n
Ic
o
o
n Instr
u
Icons a
p
u
ctions
p
pear on the
Icons
phone LCD
screen are
d
Network is
u
Re
g
istered
Re
g
istered
Registering
No register
Hands-free
Handset m
o
Headset m
o
Multi-lin
g
u
a
Multi-lin
g
u
a
Alphanum
e
Numeric in
p
Voice Mail
Text Messa
g
Auto Answ
e
Do Not Dist
Call Forwa
r
Call Hold
Call Mute
d
escribed in
t
Descri
p
u
navailable
successfully
failed
speakerpho
o
de
o
de
a
l lowercase
a
l uppercase
e
ric input m
o
p
ut mode
g
e
er
urb
r
d
t
he followin
g
p
tion
ne mode
letters input
m
letters input
o
de
Ove
r
g
table:
m
ode
mode
r
vie
w
3
User
4
Guide SIP-T4
2
G IP Phone
Icons
Ringer volu
Keypad Lo
c
Missed Call
Received
C
Dialed Call
s
Missed Call
Forwarded
Recordin
g
b
A call can
n
Recordin
g
s
Recording
c
Recording
c
Open VPN
Blue Tooth
Conferenc
e
The conta
c
The defaul
t
Descri
p
me is 0
ck
s
C
alls
s
s
Calls
b
ox is full
n
ot be recor
d
s
tarts succes
s
c
annot be s
t
c
annot be s
t
e
c
t icon
t
contact ph
o
p
tion
d
ed
s
fully
t
arted
t
opped
o
to
Overview
5
LED Instructions
Power Indicator LED
LED Status Description
Solid red The phone is initializing.
The phone is powered on.
Fast flashing red The phone is ringing.
Slow flashing red The phone receives a text message or voicemail.
Off The phone is powered off.
Line key LED
LED Status Description
Solid green The line is seized.
The line is in conversation.
Fast flashing green The line receives an incoming call, the phone is ringing.
Slow flashing green The call is placed on hold.
Off The line is inactive.
Line key LED (configured as BLF key)
LED Status Description
Solid red The monitored user is busy.
Fast flashing red The monitored user receives an incoming call.
Off The monitored user is idle.
The monitored user does not exist.
User Interfaces
There are two ways to customize specific configurations on your SIP-T42G IP phone:
z Using the user interface on the IP phone.
z Using the user interface in an internet browser window from your PC.
The hardware components keypad and LCD screen constitute the phone user
interface, which allows the user to execute all call operation tasks and basic
configuration changes directly on the phone. In addition, you can use the web user
interface to access all configuration settings. In many instances, it is possible to use both
the phone user interface and the web user interface to operate the phone and
change settings. However, in some instances, it is only possible to use the phone or the
web user interface.
User Guide SIP-T42G IP Phone
6
Phone User Interface
You can customize your phone by pressing the Menu soft key to access the phone user
interface. The Advanced options are only accessible to an administrator, and the
default administrator password is admin (case-sensitive). For more information on
customizing your phone using the available options from the phone user interface, refer
to Customizing Your Phone on page 17.
Web User Interface
In addition to the phone user interface, you can also customize your phone via web
user interface. In order to access the web user interface, you need to know the IP
address of your new phone. To obtain the IP address, press the OK key on the phone.
Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10) in the address bar of web
browser on your PC. The default administrator user name and password are both admin
(case-sensitive).
The options you can use to customize the IP phone via phone user interface and/or via
web user interface are listed in the following table:
Options Phone User Interface
Web User Interface
Status
√ √
--IPv4
--MAC
--Firmware
--Network
--Phone
--Accounts
Basic Call Features
√
--Auto Answer √
--Auto Redial √
--Call Completion √
--Call Forward √
--Call Waiting √
--Call Park √
--Call Pickup √
--Call Return √
--Conference
--Anonymous Call √
--Anonymous Call Rejection
√
--DND √
Basic Phone Settings √
--Language √
Overview
7
Options Phone User Interface
Web User Interface
--Date & Time √
--Administrator Password √
--Ring Tones √
--Contrast √
--Wallpaper √
--Backlight √
--Call Waiting √
--Keypad Lock √
--Phone Volume √
--Call History Management √
--Contact Management
--Local Directory √
--Blacklist √
--Remote Phonebook
--Dial Plan
--DSS Keys √
--Key as Send √
--Hot Line √
--Live Dialpad
--Emergency
Advanced Phone Features
√
--BLF √
--Intercom √
--Call Recording √
--Multicast Paging
--Music on Hold
--Messages √
SIP Account
√
--User Options
--Register Status √
--Account Active √
--Label √
--Display Name √
--Register Name √
--User Name √
--Password √
--SIP Server √
--Server Option
--Registrar Port
--Outbound Status √
--Outbound Proxy √
User Guide SIP-T42G IP Phone
8
Options Phone User Interface
Web User Interface
--NAT Traversal
--STUN Status √
--STUN Server √
Note
Documentations
The following table shows documentations available for the SIP-T42G IP phone.
Name Contents Where found Format/ Language
Quick Installation
Guide
Basic set up of the
phone
In the
package PDF/English
Quick Reference
Guide
Basic call features
and phone
customizations
In the
package PDF/English
User Guide
Phone/Web user
interface settings
Basic call features
and advanced
phone features
CD attached
in the package
PDF/English
Note
The table above lists most of the feature options. Please refer to the relevant sections for
more information.
You can also download the latest documentations from website:
http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142.
Getting Started
9
Getting Started
This chapter provides basic installation instructions and information for obtaining the
best performance with the SIP-T42G IP phone. The topics include:
z Packaging Contents
z Phone Installation
z Phone Initialization
z Phone Status
z Basic Network Settings
z Registration
z Idle Screen
If you require additional information or assistance with your new phone, contact your
system administrator.
Packaging Contents
The following components are included in your SIP-T42G IP phone package:
z SIP-T42G IP Phone
z Phone Stand
User Guide SIP-T42G IP Phone
10
z Power Adapter
z Handset & Handset Cord
z Ethernet Cable
z Quick Installation Guide & Quick Reference Guide
z CD-ROM
Check the list before installation. If you find anything missing, contact your system
administrator.
Getting Started
11
Phone Installation
If your phone is already installed, proceed to Phone Initialization on page 13.
This section introduces how to install the phone with the components in the packaging
contents:
z Attach the stand
z Connect the handset and optional headset
z Connect the network and power
1) Attach the stand
Deskmount Method
Wallmount Method
User Guide SIP-T42G IP Phone
12
2) Connect the handset and optional headset
Note
3) Connect the network and power
You have two options for power and network connections. Your system administrator
will advise you which one to use.
z AC power
z Power over Ethernet (PoE)
AC Power
To connect the AC power:
1. Connect the DC plug on the power adapter to the DC5V port on the phone and
connect the other end of the power adapter into an electrical power outlet.
2. Connect the supplied Ethernet cable between the Internet port on the phone and
the Internet port in your network or switch/hub device port.
A headset is not provided in the packaging contents. Contact your system administrator
for more information.
Getting Started
13
Power over Ethernet
Using a regular Ethernet cable, the SIP-T42G IP phone can be powered from a PoE (IEEE
802.3af) compliant switch or hub.
To connect the PoE:
1. Connect the Ethernet cable between the Internet port on the phone and an
available port on the in-line power switch/hub.
Note
Phone Initialization
After your phone has been powered on, the system boots up and performs the
following steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The
phone LCD screen will display "Initializing…Please wait" during the initialization.
If in-line power is provided, you don’t need to connect the AC adapter. Make sure the
Ethernet cable and switch/hub is PoE compliant.
The phone can also share the network with other network devices such as a PC
(personal computer). It is an optional connection.
Important! Do not unplug or remove power to the phone while it is updating firmware
and configurations.
User
14
Not
e
P
h
B
a
Guide SIP-T4
2
DHCP
(D
By defa
u
obtain t
h
address
e
h
one St
a
You ca
n
interfac
e
Availabl
z
Net
w
z
Pho
z
Ac
c
To view
t
1. Pres
2. Pres
To view
t
1. Op
e
2. Ent
e
3. Ent
e
4. Clic
a
sic Net
w
If your p
network
address
To confi
g
1. Pres
2. Pres
3. Pres
To confi
g
If your
G IP Phone
D
ynamic Hos
t
u
lt the phon
e
h
e valid IPv4
and DNS ad
a
tus
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view the sy
s
e
.
e informatio
n
w
ork status i
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ount status i
n
t
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a
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e
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t
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e
r the IP add
r
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ork S
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settin
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n
only or both
g
ure the IP a
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s or
s the Save s
o
g
ure a static
network doe
s
t
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g
urati
o
e
attempts t
o
network set
t
dress.
s
tem status
o
n
of phone s
t
n
cludin
g
WA
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ludin
g
devic
n
dicatin
g
th
e
a
tus via pho
n
e
ss Menu->St
a
to scroll thr
o
a
tus via we
b
b
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o
r
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o
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me
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e
ttings
t contact a
D
n
ually. IP ph
o
IPv4 and IP
v
d
dress mod
e
v
anced (pas
s
to select IP
v
o
ft key to ac
c
IPv4 addres
s
s
not use DH
C
o
n Protocol
)
o
contact a
D
t
in
g
s, e.g., IP
o
f your phon
e
t
atus includ
e
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port and L
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e model, fir
m
e
re
g
ister sta
t
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e user inter
f
a
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o
u
g
h the list
a
b
user interfa
c
o
ur compute
r
o
wser’s add
r
and passw
o
D
HCP server
o
nes support
v
6 addresses.
e
via phone
u
s
word: admi
v
4, IPv6 or IP
v
c
ept the ch
a
s
via phone
u
C
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o
D
HCP server
address, su
b
e
via phone
u
e
s:
A
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r
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n
t
us of sip ac
c
f
ace:
a
nd view th
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c
e:
r
.
r
ess ba
r
, and
o
rd (admin) i
n
for any reas
o
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u
ser interfac
e
n
)
->Networ
k
v
4 & IPv6 fro
m
a
n
g
e or the
B
u
ser interfac
e
o
Basic Netw
o
in your netw
o
b
net mask, d
e
u
ser interfac
e
r
mation.
n
and MAC
a
c
ounts.
e
specific inf
o
then click E
n
n
the lo
g
in p
a
o
n, you nee
d
v4 address
o
e
:
k
->WAN Port-
>
m
the IP Mod
B
ack soft key
e
:
o
rk Settings o
n
o
rk in order t
e
fault
g
ate
w
e
or web use
a
ddress.
o
rmation.
n
te
r
.
ag
e.
d
to confi
g
ur
e
o
nly, the IPv6
>
IP Mode.
e field.
to cancel.
n
page 14.
o
w
ay
r
e
Not
e
R
e
Idl
1. Pres
2. Pres
3. Ent
e
Sec
o
4. Pres
To confi
g
1. Pre
s
2. Pre
s
3. Ent
e
Se
c
4. Pre
s
If you ar
e
mode.
Y
ne
g
otia
t
user na
m
To confi
g
1. Pres
2. Pres
3. Ent
e
4. Pres
e
e
gistrati
o
General
system
a
start up
y
re
g
ister
e
phone,
r
e Scre
e
If the ph
Idle Scr
e
Using t
h
also h
a
param
s Menu->Ad
v
s or
e
r the desire
d
o
ndary DNS
f
s the Save s
o
g
ure a static
s
s Menu->A
d
s
s or
e
r the desire
d
c
ondary DNS
s
s the Save s
e
usin
g
an x
D
Y
ou can set
a
t
ion to obtai
n
m
e and pass
w
g
ure PPPoE
v
s Menu->Ad
v
s or
e
r the use
r
n
a
s the Save s
o
o
n
ly, your pho
n
a
dministrator
y
our phone,
e
d, you may
r
efer to Acc
o
e
n
one has suc
c
e
en descripti
h
e wrong net
a
ve an impa
c
eters, conta
c
v
anced (pa
s
, or the Swit
c
d
values in th
e
f
ields respec
t
o
ft key to ac
c
IPv6 addres
s
d
vanced (pa
s
, or the Swi
t
d
values in t
h
fields respe
c
oft key to a
c
D
SL modem,
a
WAN port t
o
n
the IP add
r
w
ord.
v
ia phone us
e
v
anced (pas
s
, or the Swit
c
a
me and pa
s
o
ft key to ac
c
n
e will be de
p
will confi
g
ur
e
the phone
w
have to re
g
i
s
o
unt Mana
ge
c
essfully star
t
on:
work param
e
c
t on your net
w
c
t your syste
m
s
sword: admi
h soft key t
o
e
IP Address
,
t
ively.
c
ept the ch
a
s
via phone
u
s
sword: adm
t
ch soft key
t
h
e IP Addres
s
c
tively.
c
cept the ch
a
you can co
n
o
be a PPPo
E
r
ess. Contac
t
e
r interface:
s
word: admi
h soft key t
o
s
sword in the
c
ept the ch
a
p
loyed with
m
e
the phone
w
ill be re
g
ist
e
s
ter it. For m
o
e
ment on p
a
t
ed up, the i
d
e
ters may res
u
w
ork perform
m
administrato
n
)
->Networ
k
o
select the
S
,
Subnet Ma
s
a
n
g
e or the
B
u
ser interfac
e
in
)
->Networ
k
t
o select the
s
, IPv6 IP Pref
i
a
n
g
e or the
B
n
nect your p
h
E
port. The P
P
t
your system
n
)
->Networ
k
o
select the
P
correspondi
a
n
g
e or the
B
m
ultiple oth
e
parameters
e
red and rea
d
o
re informati
o
ag
e 45.
d
le LCD scre
e
u
lt in inaccess
i
ance. For m
o
r.
k
->WAN Port
-
S
tatic IP from
s
k, Gateway,
B
ack soft key
e
:
k
->WAN Port
-
Static IP fro
m
i
x, Gateway,
B
ack soft ke
y
h
one to the I
P
PoE port wil
l
administrat
o
k
->WAN Port-
>
P
PPoE from t
h
n
g
fields.
B
ack soft key
e
r phones. In
beforehand
d
y to use. If
y
o
n on how t
o
e
n is shown
a
i
bility of your
p
o
re informatio
Getting St
a
-
>IPv4.
the Type fie
Primary DN
S
to cancel.
-
>IPv6.
m
the Type fi
e
Primary DN
S
y
to cancel.
nternet via P
l
perform a
P
o
r for the PP
P
>
IPv4.
h
e Type field
.
to cancel.
this case, y
o
, so that afte
y
our phone i
s
o
re
g
ister yo
u
a
s below.
p
hone and
m
n about thes
e
a
rted
15
ld.
S
and
e
ld.
S
and
PPoE
P
PP
P
oE
.
o
ur
r you
s
not
u
r
m
ay
e
User Guide SIP-T42G IP Phone
16
No. Description
1 This area shows the phone’s time & date.
2 This area shows the phone feature status. For more information
you can refer to Icon Instructions on page 3.
3
This area shows the line key labels. You can customize the line key
as other function. For more information you can refer to Line Keys
on page 37.
4 This area shows three page icons.
5 This area shows the soft key labels. The default soft key labels are
“History”, “Favorites”, “DND” and “Menu”.
6 This area shows the wallpaper. You can customize the wallpaper.
For more information you can refer to Wallpaper on page 17.
C
u
G
e
W
a
u
stomi
z
You ca
n
rin
g
ton
e
from ca
l
ways.
This cha
topics i
n
z
Ge
n
z
Au
d
z
Co
n
z
Call
z
Syst
e
If you re
q
system
a
e
neral
S
a
llpaper
You ca
n
wallpap
custom
w
must be
require
m
To chan
g
1. Pres
2. Pres
3. Pres
You ca
n
Settings
-
To uplo
a
1. Clic
z
ing Y
o
n
customize
y
e
s and so on
l
l history. You
pter provide
s
n
clude:
n
eral Settin
gs
d
io Settin
g
s
n
tact Mana
g
History Man
a
e
m Customi
z
q
uire additi
o
a
dministrator
S
ettings
n
customize t
er ima
g
e vi
a
w
allpaper i
m
.
j
p
g
, .pn
g
o
r
m
ent of the fi
g
e the wallp
a
s Menu->Ba
s
s or
s the Save s
o
n
also chan
ge
-
>Preference
a
d the custo
m
k on Settin
g
s
o
ur Pho
y
our SIP-T42G
. You can a
d
can also ha
s
basic oper
a
s
ement
ag
ement
z
ations
o
nal informat
i
.
he wallpap
e
a
phone user
m
a
g
es via w
e
r
.bmp. Cont
le format.
a
pe
r
via ph
o
s
ic->Display-
>
, or the Swit
c
o
ft key to ac
c
e
wallpaper
.
m
ized wallp
a
->Preferenc
e
ne
IP phone b
y
d
d contacts
t
ndle incomi
n
a
tin
g
instruct
i
on or assista
e
r of the SIP-T
4
interface or
e
b user interf
a
act your syst
o
ne user inte
r
>
Wallpaper
h soft key t
o
c
ept the ch
a
via web use
r
a
pe
r
via web
e
.
y
configurin
g
t
o the phon
e
ng
calls from
ions for cust
o
nce with yo
u
4
2G IP phon
e
web user int
e
a
ce. The file
em administ
r
r
face:
o
select the
d
a
n
g
e or the
B
r
interface a
t
user interfa
c
Custo
m
the backli
gh
e
’s local dire
c
diffe
r
ent co
n
o
mizin
g
your
u
r new phon
e
e
. You can c
e
rface. You
c
format of w
a
r
ator for the
d
d
esired wall
p
B
ack soft key
t
the path
c
e:
m
izing Your P
h
t, date & ti
m
c
tory manua
n
tacts in diff
e
phone. The
e
, contact y
o
han
g
e the
c
an also upl
o
a
llpaper ima
g
d
etailed
p
ape
r
image
to cancel.
hone
17
m
e,
lly or
e
rent
o
ur
o
ad
g
e
.
User
18
Ba
Co
Guide SIP-T4
2
2. In t
h
loc
a
3. Clic
4. Clic
The
cklight
You ca
n
screen.
B
phone i
s
which d
o
the bac
comple
t
You ca
n
z
Alw
a
z
1mi
n
for
a
To confi
g
1. Pres
2. Pres
Lev
e
3. Pres
Ina
c
4. Pres
Bac
5. Pres
You ca
n
Settings
-
ntrast
You ca
n
Premise
To confi
g
1. Pre
s
2. Pres
con
G IP Phone
h
e Upload W
a
a
l system.
k Upload to
u
k Confirm to
customized
w
n
confi
g
ure t
h
B
ackli
g
ht ti
m
s
inactive. Sh
o
es not
g
ive
kli
g
ht intensi
t
t
ely turns off
n
confi
g
ure t
h
a
ys on: Bac
k
n
, 2min, 5mi
n
a
pproximate
g
ure the ba
c
s Menu->Ba
s
s or
e
l field.
s or
c
tive Level fi
e
s or
kli
g
ht Time fi
e
s the Save s
o
n
also confi
gu
-
>Preference
n
confi
g
ure t
h
is the expan
s
g
ure the con
s
s Menu->A
d
s or
trast.
a
llpape
r
fiel
d
u
pload the fi
accept the
c
w
allpape
r
a
p
h
e backli
g
ht
m
e specifies t
h
orter backli
g
you enou
gh
t
y of the LC
D
the backli
g
h
h
e backli
g
ht
k
li
g
ht is on p
e
n
, 10min, 30
m
ly 1min, 2mi
n
c
kli
g
ht via ph
s
ic->Display-
>
, or the Swit
c
, or the Swit
c
e
ld.
, or the Swit
c
e
ld.
o
ft key to ac
c
u
re the bac
k
.
h
e contrast
o
s
ion model
h
trast via pho
d
vanced
(
pa
s
, or the Swit
c
d
, click Brows
le.
c
han
g
e.
p
pears in th
e
feature to a
d
h
e delay tim
e
g
ht time is an
h
time to rea
d
D
screen. Ina
c
t of the LCD
status on th
e
e
rmanently.
m
in: Backli
g
h
t
n
, 5min, 10mi
n
one user int
e
>
General.
h soft key t
o
h soft key t
o
h soft key t
o
c
ept the ch
a
k
li
g
ht via we
b
o
f the expan
s
h
as been co
n
ne user inter
f
s
sword: adm
h soft key t
o
e to select t
h
e
pull-down li
s
dj
ust the bri
g
e
to turn off
t
noyin
g
if the
d
messa
g
es.
c
tive level d
e
screen after
e
LCD scree
n
t
is turned of
f
n
or 30min.
e
rface:
o
select the
d
o
select the
d
o
select the
d
a
n
g
e or the
B
b
user interfa
c
s
ion model (
E
n
nected to t
h
f
ace:
in
)
->Phone
S
o
increase o
r
h
e wallpape
r
s
t of Wallpa
p
g
htness of th
e
t
he backli
g
h
t
backli
g
ht is
t
Active level
i
e
fines wheth
e
a period of
i
n
as the follo
w
f
when the p
d
esired level
d
esired valu
e
d
esired time
B
ack soft key
c
e at the pa
E
XP40) to a
c
h
e phone.
S
ettin
g
->Con
r
decrease t
h
r
ima
g
e from
p
e
r
.
e
phone LC
D
t
when the I
P
t
urned off q
u
i
s used to a
d
e
r the IP pho
i
nactivity.
w
in
g
types:
hone is inac
t
from the Ac
t
e
from the
from the
to cancel.
th
c
omfortable l
trast.
h
e intensity o
your
D
P
u
ickly
dj
ust
ne
t
ive
t
ive
evel.
f
La
n
Not
e
Da
The
3. Pres
n
guage
The def
a
use the
s
the lan
g
interfac
e
interfac
e
e
To chan
g
1. Pres
2. Pres
3. Pres
Text
To chan
g
1. Clic
2. Sel
e
3. Clic
Text
te & Tim
e
The dat
e
cannot
o
contact
to obtai
n
and tim
e
To confi
g
1. Pres
2. Pres
are
a
Not all
langu
a
admini
default con
t
s the Save s
o
a
ult lan
g
ua
g
s
ame lan
g
u
a
g
ua
g
e of yo
u
e
will use En
g
e
and the w
e
g
e the lan
gu
s Menu->Ba
s
s or
s the Save s
o
appears on
g
e the lan
gu
k on Settings
e
ct the desir
e
k Confirm to
displays on
t
e
e
and time d
o
btain the d
a
your system
n
the date a
e
manually.
g
ure the SNT
P
s Menu->Ba
s
s or
a
from the Ti
m
languages a
r
a
ge packs cu
r
strator for m
o
t
rast level is
2
o
ft key to ac
c
e of the pho
ag
e as whic
h
u
r internet br
o
g
lish by defa
u
e
b user interf
u
a
g
e for the
p
s
ic->Lan
g
ua
g
to select th
e
o
ft key to ac
c
the LCD scr
e
u
a
g
e for the
w
->Preferenc
e
e
d lan
g
ua
g
e
accept the
c
t
he web use
r
isplay on th
e
a
te and tim
e
administrat
o
nd time fro
m
P
settin
g
s vi
a
s
ic->Date & T
i
, or the Swit
c
m
e Zone fiel
d
r
e available f
o
r
rently loade
d
o
re informatio
n
2
.
c
ept the ch
a
ne user inter
f
h
of your inte
r
o
wse
r
is not s
u
u
lt. You can
c
ace respect
i
p
hone user i
n
g
e.
e
desired lan
c
ept the ch
a
e
en will cha
n
w
eb user int
e
e
.
from the pul
c
han
g
e.
r
interface w
i
e
LCD screen
e
from the Si
m
o
r for more in
m
the SNTP se
a
phone user
i
me->Gener
a
h soft key t
o
d
.
o
r selection.
T
d
to the IP ph
o
n
about the
a
a
n
g
e or the
B
f
ace is En
g
lis
r
net browse
r
u
pported b
y
c
han
g
e the
l
i
vely from e
a
n
terface:
g
ua
g
e
a
n
g
e.
ng
e to the se
e
rface:
l-down list o
f
i
ll chan
g
e to
when the p
h
m
ple Networ
formation. Y
o
rver automa
interface:
a
l->SNTP.
o
select the
t
T
he available
o
ne. Please c
a
vailable lan
g
Custo
m
B
ack soft key
h. The phon
e
for the web
y
the phone,
l
an
g
ua
g
e fo
r
a
ch othe
r
.
lected lan
gu
f
Language.
the selecte
d
h
one is idle. I
k Time Proto
c
o
u can conf
i
tically, or co
n
t
ime zone th
a
languages d
ontact your s
g
uages of yo
u
m
izing Your P
to cancel.
e
will detect
a
user interfa
c
the web use
r
the phone
u
u
a
g
e.
d
lan
g
ua
g
e.
f the phone
c
ol
(
SNTP
)
se
r
ig
ure the ph
o
n
figure the
d
a
t applies to
epend on th
e
ystem
u
r new phon
e
hone
19
a
nd
c
e. If
r
u
ser
r
ver,
o
ne
d
ate
your
e
e
.
User
20
Not
e
Guide SIP-T4
2
The
3. Ent
e
res
p
4. Pres
Sav
i
5. Pres
e
To confi
g
1. Pres
2. Ent
e
3. Pres
The
To confi
g
1. Pres
2. Pres
Dat
e
3. Pres
or 2
4
4. Pres
There ar
MMM","
W
date, a
n
The dat
e
You ca
n
Settings
-
Please
phone
G IP Phone
default time
e
r the domai
n
p
ectively.
s or,
i
n
g
field.
s the Save s
o
g
ure the dat
e
s Menu->Ba
s
e
r the specifi
c
s the Save s
o
time that dis
g
ure the dat
e
s Menu->Ba
s
s or
e
Format fiel
d
s or
4
Hour) from
s the Save s
o
e 7 availabl
e
W
WW" repre
s
n
d "MMM" re
p
e
formats yo
u
D
W
W
D
Y
D
D
D
W
W
n
also confi
gu
-
>Time & Dat
e
refer to App
e
.
zone is "+8
C
n
names or I
P
or the Swit
c
o
ft key to ac
c
e
and time
m
s
ic->Date & T
i
c
date and t
o
ft key to ac
c
plays on the
e
and time f
o
s
ic->Date & T
i
, or the Swit
c
d
.
, or the Swit
c
the Time For
o
ft key to ac
c
e
date form
a
s
ents the ab
b
p
resents the
u
need to kn
D
ate Format
W
W MMM D
D
D-MMM-YY
Y
YYY-MM-DD
D
D/MM/YYY
Y
MM/DD/YY
D
MMM YYY
Y
W
W DD MM
M
u
re the date
e
.
e
ndix A - Tim
e
C
hina
(
Bei
j
in
g)
P
addresses i
c
h soft key t
o
c
ept the ch
a
m
anually via
p
i
me->Gener
a
ime.
c
ept the ch
a
LCD screen
o
rmat via ph
o
i
me->Forma
t
h soft key t
o
h soft key t
o
mat field.
c
ept the ch
a
a
ts, for exam
p
b
reviation of
first three let
t
ow:
Ex
a
D
Y
Y
M
and time se
t
e
Zones
for th
e
)
".
n the NTP Se
r
o
select Auto
m
a
n
g
e or the
B
p
hone user i
n
a
l->Manual.
a
n
g
e.
will chan
g
e
a
o
ne user inte
t
.
o
select the
d
o
select the
d
a
n
g
e or the
B
p
le, the dat
e
the week, "
D
t
ers of the m
a
mple (2013
-
Wed Feb 2
7
27-Feb-13
2013-02-2
7
27/02/201
3
02/27/13
27 Feb 201
3
Wed 27 Fe
b
t
tin
g
s via we
b
e
list of availa
b
r
ve
r
1 and N
T
m
atic from t
h
B
ack soft key
n
terface:
a
ccordin
g
ly
.
rface:
d
esired date
d
esired time
B
ack soft key
e
format "W
W
D
D" represen
t
onth.
-
2-27)
7
7
3
3
b
b
user interf
a
b
le time zon
e
T
P Serve
r
2 fi
e
h
e Daylight
to cancel.
.
format from
format (12 H
to cancel.
W
W DD
t
s two-di
g
it
o
a
ce at the p
a
e
s on the IP
e
lds,
the
our
o
f the
a
th
A
d
Ke
y
Ke
y
ministrat
o
You ca
n
use. Onl
y
the adv
a
To chan
g
1. Pres
2. Ent
e
3. Ent
e
4. Ent
e
5. Pres
y
as Sen
You ca
n
To set th
1. Pres
2. Pres
Sen
d
3. Pres
You ca
n
Feature
s
y
pad Lo
c
You ca
n
feature
h
This feat
M
Fu
All
o
r Pass
w
n
chan
g
e th
e
y
the users o
w
a
nced settin
g
e the admi
n
s Menu->Ad
v
e
r the old pa
s
e
r the new p
a
e
r the new p
a
s the Save s
o
d
n
set the "#"
o
e key as se
n
s Menu->Ca
l
s or
d
field, or sel
e
s the Save s
o
n
also confi
gu
s
->General I
n
c
k
n
lock the ke
y
h
elps you to
ure allows y
o
e
nu Key:
n
ction Keys:
Keys:
w
ord
e
administrat
o
w
nin
g
the a
d
g
s.
n
istrator pas
s
v
anced
(
pas
s
s
sword in th
e
a
ssword in th
a
ssword a
g
a
o
ft key to ac
c
o
r "*" to perf
o
n
d via phone
l
l Feature->O
, or the Swit
c
e
ct Disabled
o
ft key to ac
c
u
re key as se
n
formation.
y
pad of you
r
protect you
r
o
u to perfor
m
The Men
u
the pho
n
by pressi
n
cannot
b
The func
REDIAL,
H
keys, lin
e
All keys
a
number
s
the Spe
a
an activ
o
r password
d
ministrator
p
s
word via ph
o
s
word: admi
e
Current Pas
s
e New Pass
w
in in the Co
n
c
ept the ch
a
o
rm as a sen
d
user interfa
c
the
r
s->Gene
h soft key t
o
to disable t
h
c
ept the ch
a
nd via web
u
r
phone whe
n
r
phone fro
m
m
the followi
n
u
soft key is l
o
n
e until unlo
c
ng
the Conn
b
e confi
g
ure
d
tion keys ar
e
H
OLD, MUTE,
e
keys and m
e
a
re locked.
Y
s
, answer inc
a
ke
r
phone k
e
e call on hol
to protect y
o
p
assword ha
v
o
ne user int
e
n
)
->Passwo
r
s
word field.
w
ord field.
n
firm Passwo
r
a
n
g
e or the
B
d
key while d
i
c
e:
ral.
o
select Key
h
is feature.
a
n
g
e or the
B
u
ser interfac
e
n
you are te
m
m
unauthoriz
e
ng
:
o
cked. You
c
c
ked. A new
v
ect soft key,
d
.
locked. Yo
u
TRANSFER,
O
e
mory keys
u
Y
ou are only
a
omin
g
calls
b
e
y or pressin
g
d by pressin
g
Custo
m
o
ur phone fr
o
v
e the permi
e
rface:
r
d->Admin P
a
r
d field.
B
ack soft key
i
alin
g
a call.
# or Key * fr
o
B
ack soft key
e
at the pat
h
m
porarily no
t
e
d use.
c
annot acce
s
v
oice mail c
a
but the voic
u
cannot use
O
K, X, navi
g
a
t
u
ntil unlocke
d
a
llowed to d
b
y lifting the
g
the HEADS
E
g
the Hold s
o
m
izing Your P
o
m unautho
r
ssion to cha
n
a
ssword.
to cancel.
o
m the Key
A
to cancel.
h
t
usin
g
it. This
s
s the menu
o
a
n be acce
s
e mail code
the MESSA
G
t
ion keys, sof
d
.
ial emer
g
en
c
handset, pr
e
E
T key and p
o
ft key.
hone
21
r
ized
ng
e
A
s
o
f
s
sed
G
E,
t
c
y
e
ssing
lace
User
22
Not
e
Not
e
Not
e
Guide SIP-T4
2
e
To activ
a
1. Pres
2. Pres
Ena
b
3. Pres
Loc
k
4. Pres
5. Lon
g
The
You ca
n
lon
g
pr
e
To confi
g
1. Clic
2. Ent
e
3. Clic
e
To unlo
c
default
k
To set th
1. Pres
2. Ent
e
3. Pres
e
To unlo
c
1. Pres
2. Ent
e
3. Pres
The
The e
m
more i
n
The de
only.
You c
a
l
The PI
N
G IP Phone
a
te the keyp
s Menu->Ad
v
s or
b
le field.
s or
k
Type field.
s the Save s
o
g
press
LCD screen
p
n
confi
g
ure t
h
e
ssin
g
g
ure the inte
r
k on Feature
s
e
r the desire
d
k Confirm to
c
k the keypa
d
k
eypad unlo
e keypad lo
c
s Menu->Ba
s
e
r the Curren
t
s the Save s
o
c
k the keypa
s any locke
d
e
r the PIN in t
s the OK soft
icon dis
m
ergency nu
m
n
formation, r
e
fault time ou
t
a
n configure t
N
code can o
ad lock via
p
v
anced
(
pas
s
, or the Swit
c
, or the Swit
c
o
ft key to ac
c
to lock the
k
p
rompts “Ke
y
h
e interval
(
i
n
.
r
val for auto
m
s
->Phone Lo
c
d
time in the
A
accept the
c
d
, you shoul
d
ck PIN is null.
c
k PIN via p
h
s
ic->Phone U
n
t
PIN, New PI
o
ft key to ac
c
d lock via p
h
d
key, the LC
D
he Unlock PI
key to unlo
c
appea
r
s fro
m
m
be
r
setting, i
e
fer to Emerg
e
t
is 0 seconds,
he time out
f
nly be 0~9, a
n
p
hone user i
n
s
word: admi
h soft key t
o
h soft key t
o
c
ept the ch
a
k
eypad imm
e
y
pad Lock!”
n
seconds
)
t
o
m
atic keypa
c
k.
A
uto Lock Ti
m
c
han
g
e.
d
know the k
e
h
one user int
e
n
lock PIN.
N and Confi
r
c
ept the sett
h
one user int
e
D
screen pr
o
N field.
c
k the keypa
m
the LCD sc
f desired, mu
s
e
ncy Numbe
r
that is, you
c
f
or automati
c
n
d not more
t
n
terface:
n
)
->Phone S
o
select Ena
b
o
select the
d
a
n
g
e.
e
diately wh
e
and display
s
o
automatic
a
d lock via w
e
m
e Out
(
0~3
6
e
ypad unlo
c
e
rface:
r
m PIN in the
in
g
or the B
a
e
rface:
o
mpts “Unloc
d.
reen.
s
t be made
b
r
on page 49.
c
an long pres
s
c
keypad lo
c
t
han 15 char
a
ettin
g
s->Key
led from th
e
d
esired type
e
n the phon
e
s
the icon
a
lly lock the
k
e
b user inter
f
6
00s
)
field.
c
k PIN of the
correspondi
a
ck soft key t
o
k
PIN”.
b
efore lock a
c
s
to lo
c
ck
via web us
a
cters.
pad Lock.
e
Keypad Lo
c
from the Ke
y
e
is idle.
.
k
eypad inste
a
f
ace:
phone. The
n
g
fields.
o cancel.
c
tivation. For
c
k the keypa
d
er interface
c
k
y
pad
a
d of
d
Not
e
Au
Vo
Not
e
Ri
n
You
e
To deac
1. Pres
2. Pres
Ena
b
3. Pres
You ca
n
path Fe
a
u
dio Set
t
lume
You ca
n
can als
o
devices
interfac
e
To ad
j
u
s
1. Pres
To ad
j
u
s
1. Pres
spe
a
e
n
g Tones
Rin
g
ton
distin
g
ui
from yo
u
To selec
1. Pres
2. Pres
3. Pres
If ring
e
You c
a
can lon
g
pr
e
tivate the k
e
s Menu->Ad
v
s or
b
le field.
s the Save s
o
n
also activa
t
a
tures->Pho
n
t
ings
n
press the V
o
o
press the V
o
(
handset, s
p
e
or durin
g
a
s
t the volum
e
s
s
t the volum
e
s
t
a
ke
r
phone
o
es are used
t
sh the differ
e
u
r nei
g
hbor’
s
t a rin
g
tone
s Menu->Ba
s
s or
s the Save s
o
e
r volume is a
d
a
n also unloc
k
e
ss to l
o
e
ypad lock v
i
v
anced
(
pas
s
, or the Swit
c
o
ft key to ac
c
t
e or deacti
v
n
e Lock.
o
lume key to
o
lume key t
o
p
eake
r
phon
e
call.
e
when the p
h
to ad
j
ust th
e
e
when the p
h
t
o ad
j
ust the
o
r headset
)
.
t
o indicate i
n
e
nt account
s
s
.
for the phon
s
ic->Sound->
R
to select th
e
o
ft key to ac
c
d
justed to mi
n
k
the keypad
o
ck the key
p
i
a phone us
e
s
word: admi
h soft key t
o
c
ept the ch
a
v
ate the key
p
ad
j
ust the ri
n
o
ad
j
ust the r
e
e
or headset
)
h
one is idle:
e
rin
g
er volu
m
h
one is durin
volume of
c
n
comin
g
cal
l
s
re
g
istered
o
e via phone
R
in
g
Tones.
e
desired rin
g
c
ept the ch
a
n
imum, the
by administr
a
p
ad a
g
ain.
e
r interface:
n
)
->Phone S
o
select Disa
b
a
n
g
e.
p
ad lock via
w
ng
e
r
volume
e
ceiver volu
m
, when the
p
m
e.
g
a call:
c
urrently use
d
s. You can s
e
o
n your phon
user interfa
c
g
tone.
a
n
g
e or the
B
icon will a
p
a
tor password
Custo
m
ettin
g
s->Key
b
led from th
e
w
eb user int
e
when the p
h
m
e of curren
p
hone is in th
e
d
audio devi
c
e
lect differe
n
e or to distin
g
c
e:
B
ack soft key
p
pear on the
.
m
izing Your P
pad Lock.
e
Keypad Lo
e
rface at th
e
h
one is idle.
Y
tly used aud
e
dialing
c
e
(
handset,
n
t rin
g
tones
t
g
uish your p
h
to cancel.
LCD screen.
hone
23
ck
e
Y
ou
i
o
t
o
h
one
User Guide SIP-T42G IP Phone
24
To select a ring tone for the phone via web user interface:
1. Click on Settings->Preference.
2. Select the desired ring tone from the pull-down list of Ring Tone.
3. Click Confirm to accept the change.
To select a ring tone for the account via web user interface:
1. Click on Account.
2. Select the desired account from the pull-down list of Account.
3. Click on Basic
4. Select the desired ring tone from the pull-down list of Ring Tone.
If Common is selected, this account will use the ring tone selected for the phone at
Settings->Preference. Refer to the above instruction.
5. Click Confirm to accept the change.
You can also upload custom ring tones for your phone, contact your system
administrator for more information.
Note
Contact Management
This section provides the operating instructions for managing contacts. The topics
include:
z Favorites
z Local Directory
z Blacklist
z Remote Phonebook
Favorites
Favorites provide easy access to the lists you use frequently. The lists may contain Local
Directory, History, Remote Phone Book and LDAP.
To configure the favorites via web user interface:
1. Click on Contacts->Setting.
The ring tone for an incoming call on the phone may be different. For example, when
the phone receives an incoming call from a contact stored in the local directory, it will
play the ring tone assigned to the contact in the contact directory (refer to Adding
Contacts in the Contact Management section). Otherwise, the phone will play the ring
tone assigned to the account. If both the contact ring tone and the account ring tone
are not assigned, then the phone will play the ring tone assigned for the phone.
Not
e
Lo
c
2. In t
h
clic
k
The
3. Rep
4. To r
e
5. To
a
The
6. Clic
e
To chec
1. Pres
The
If th
e
dire
c
c
al Direc
t
The buil
t
can stor
g
roups i
n
If you
d
Phone
b
You c
a
h
e Favorite b
l
k
.
selected list
eat the step
e
move the li
s
a
d
j
ust the or
d
lists appear
o
k Confirm to
k the favorit
e
s the Favorit
e
phone LCD
s
e
re is only o
n
c
tly.
t
ory
t
-in phone di
r
e up to 1000
n
the local d
d
on’t configu
b
oo
k
, you ca
a
n configure
t
l
ock, select t
appears in t
h
2 to add m
o
s
t from the E
n
d
er of list, clic
o
n the LCD s
accept the
c
e
s via phone
e
s soft key w
s
creen displ
a
n
e list in the f
a
r
ectory store
s
contacts in
y
irectory: All
C
re the remot
e
nnot see the
t
he favorites
v
he desired li
s
h
e Enabled
c
o
re lists to th
e
n
abled colu
m
k or
creen in the
c
han
g
e.
user interfa
c
hen the pho
a
ys the list(s)
o
a
vorite, pres
s
s
the names
a
y
our phone'
s
C
ontacts, C
o
e
phonebook
remote phon
v
ia web user i
n
s
t from the D
i
c
olumn.
e
Enabled co
m
n, click
.
ad
j
usted or
d
c
e:
ne is idle.
o
f favorites.
s
in
g
the Fav
o
a
nd phone
n
s
local direct
o
o
mpany, Fa
m
in advance i
ebook in the
n
terface onl
y
Custo
m
i
sabled colu
m
lumn.
.
d
er.
o
rites soft ke
y
n
umbers of y
o
o
ry. There ar
e
m
ily and Frien
n the Contac
phone user i
n
y
.
m
izing Your P
m
n and
y
enters this li
s
o
ur contacts
e
fou
r
defau
d. You can
a
ts->Remote
n
terface.
hone
25
s
t
. You
lt
a
dd
User
26
A
d
d
A
d
d
Guide SIP-T4
2
new
g
r
o
edit, del
from th
e
d
ing Grou
p
To add
a
1. Pres
The
fav
o
If Lo
Co
n
2. Pres
3. Ent
e
4. Pres
5. Pres
You ca
n
contact
d
ing Cont
a
You ca
n
z
Ma
n
z
Fro
m
z
Fro
m
Addin
g
To add
a
1. Pres
The
fav
o
If Lo
Co
n
2. Sel
e
3. Pres
4. Ent
e
5. Pres
Ac
c
If A
u
G IP Phone
o
ups and ad
d
ete or searc
h
e
local direct
p
s
a
g
roup to a
s the Favorit
e
IP phone en
t
o
rites by def
a
cal Director
y
n
tacts.
s the Group
s
er
the desire
d
s or
s the Save s
o
n
also press t
h
g
roups.
a
cts
n
add conta
c
n
ually
m
call history
m
remote ph
o
g
Contact
s
a
contact to
t
s the Favorit
e
IP phone en
t
o
rites by def
a
cal Director
y
n
tacts.
e
ct the desir
e
s the Add so
f
e
r the name
a
s or
c
ount field.
u
to is selecte
d
d
new conta
h
for a cont
a
ory.
local direct
o
e
s soft key.
t
ers the loca
l
a
ult.
y
is removed
s
oft key.
d
g
roup nam
to select th
e
o
ft key to ac
c
h
e Option sof
c
ts to your lo
c
o
neboo
k
s
Manually
t
he local dir
e
e
s soft key.
t
ers the loca
l
a
ult.
y
is removed
e
d contact
g
f
t key.
a
nd the offi
c
, or the Swit
c
d
, the phon
e
cts to differe
a
ct in the loc
o
ry:
l
contacts di
r
from the fa
v
e in the Gro
u
e
desired
g
r
o
c
ept the ch
a
t key to edit
o
c
al director
y
e
ctory manu
a
l
contacts di
r
from the fa
v
roup.
c
e, mobile or
h soft key t
o
e
will use the
nt
g
roups in
al directory.
r
ectly as the
r
v
orites, press
M
u
p Name fiel
d
o
up rin
g
ton
e
a
n
g
e or the
B
o
r delete th
e
y
in the follo
w
a
lly:
r
ectly as the
r
v
orites, press
M
other numb
e
o
select the
d
first availabl
e
the local dir
e
You can als
o
r
e is only Loc
a
M
enu->Dire
c
d
.
e
from the Ri
n
B
ack soft key
e
Company,
F
w
in
g
ways:
r
e is only Loc
a
M
enu->Dire
c
e
rs in the cor
r
d
esired acc
o
e
account
w
e
ctory. You
c
o
dial a cont
a
a
l Directory i
c
tory->Local
ng
Tones fiel
d
to cancel.
F
amily and F
r
a
l Directory i
c
tory->Local
r
espondin
g
f
o
unt from th
e
w
hen placing
c
an
a
ct
n
the
d
.
r
iend
n
the
ields.
e
calls
Not
e
Edi
to t
h
6. Pres
fiel
d
7. Pres
fiel
d
8. Pres
e
Addin
g
To add
a
1. Pres
2. Pres
3. Pres
4. Ent
e
5. Pres
The
Addin
g
To add
a
1. Pres
If R
e
Boo
2. Sel
e
3. Pres
4. Pres
5. Pres
If th
e
"Ov
e
con
For mor
e
page 3
3
ting Cont
a
To edit
a
1. Pres
If the
c
alread
h
e contact f
r
s or
d
.
s or
d
.
s the Save s
o
g
Contact
s
a
contact to
t
s the History
s or
s the Option
e
r the conta
c
s the Save s
o
entry is succ
e
g
Contact
s
a
contact to
t
s Menu->Dir
e
e
mote Phon
e
k.
e
ct the desir
e
s or
s the Option
s the Save s
o
e
contact h
a
e
rwrite the o
r
tact in the l
o
e
informatio
n
3
.
a
cts
a
contact in t
s the Favorit
e
c
ontact has e
x
y existed!”.
r
om the loca
, or the Swit
c
, or the Swit
c
o
ft key to ac
c
s
from Call
t
he local dir
e
soft key.
to hi
g
hli
g
ht
soft key, an
d
c
t name.
o
ft key to ac
c
e
ssfully save
d
s
from rem
o
t
he local dir
e
e
ctory->Rem
o
e
Book is add
e
d remote
g
r
o
to hi
g
hli
g
ht
soft key, an
d
o
ft key to sa
v
a
s already e
x
r
i
g
inal conta
o
cal director
y
n
on remote
p
he local dir
e
e
s soft key.
x
isted in the
d
l directory.
c
h soft key t
o
h soft key t
o
c
ept the ch
a
History
e
ctory from t
h
the desired
e
d
then select
c
ept the ch
a
d
in the loca
o
te phone
e
ctory from t
h
o
te Phone B
o
ed to the fa
v
o
up.
the desired
e
d
then select
v
e the conta
c
x
isted in the l
o
ct?". Press th
y
or the Can
c
p
honebook
o
e
ctory:
d
irectory, the
o
select the
d
o
select the
d
a
n
g
e or the
B
h
e call histo
r
e
ntry.
Add to Con
t
a
n
g
e.
l
directory.
book
h
e remote p
h
o
ok.
v
orites, press
e
ntry.
Add to Con
t
c
t to the loc
a
o
cal directo
r
e OK soft ke
y
c
el soft key t
o
o
peratin
g
, r
e
LCD screen
w
Custo
m
d
esired rin
g
t
o
d
esired phot
o
B
ack soft key
r
y:
t
acts from th
h
onebook:
Favorites->R
t
acts from th
a
l directory.
r
y, the LCD s
c
y
to overwrit
e
o
cancel.
e
fer to Remo
t
w
ill prompt “
C
m
izing Your P
o
ne from the
o
from the P
h
to cancel.
e prompt list
emote Phon
e
e prompt list
c
reen will pr
o
e
the ori
g
ina
t
e Phonebo
o
C
ontact nam
e
hone
27
Ring
h
oto
.
e
.
o
mpt
l
ok
on
e
User
28
Del
Not
e
Upl
Guide SIP-T4
2
The
fav
o
If Lo
Co
n
2. Sel
e
3. Pres
4. Pres
5. Pres
6. Pres
eting Con
t
To delet
e
1. Pres
The
fav
o
If Lo
Co
n
2. Sel
e
3. Pres
4. Pres
The
5. Pres
e
You ca
n
Contac
t
oading C
o
To uplo
a
1. Clic
2. Clic
3. Clic
You ca
n
You c
a
All. For
G IP Phone
IP phone en
t
o
rites by def
a
cal Director
y
n
tacts.
e
ct the desir
e
s or
s theOption
s
s or
s the Save s
o
t
acts
e
a contact
f
s the Favorit
e
IP phone en
t
o
rites by def
a
cal Director
y
n
tacts.
e
ct the desir
e
s or
s the Option
LCD screen
p
s the OK soft
n
also mana
g
t
s->Contacts.
o
ntact Pho
t
a
d a new cu
s
k
on Contac
t
k Browse, an
k Upload Ph
o
n
also click D
e
a
n also delet
e
more inform
a
t
ers the loca
l
a
ult.
y
is removed
e
d contact
g
to highlight
s
oft key, and
to hi
g
hli
g
ht
o
ft key to ac
c
f
rom the loc
a
e
s soft key.
t
ers the loca
l
a
ult.
y
is removed
e
d contact
g
to hi
g
hli
g
ht
soft key, an
d
p
rompts the
key to confi
g
e the conta
t
os
s
tom photo f
o
t
s->Contacts
d then selec
o
to to uploa
d
e
lete Photo t
e
all contact
s
a
tion, refer to
l
contacts di
r
from the fa
v
roup.
the desired
c
then select
the contact
c
ept the ch
a
a
l directory:
l
contacts di
r
from the fa
v
roup.
the desired
c
d
then select
followin
g
w
a
rm the delet
i
cts via web
u
o
r the conta
c
.
t a photo fr
o
d
the photo.
o delete the
s
by pressing
t
the above st
r
ectly as the
r
v
orites, press
M
c
ontact.
Detail from t
h
information
a
n
g
e or the
B
r
ectly as the
r
v
orites, press
M
c
ontact.
Delete from
a
rnin
g
:
i
n
g
or the C
a
u
ser interfac
e
c
t via web u
s
o
m your loca
l
photo.
t
he Option so
eps.
r
e is only Loc
a
M
enu->Dire
c
h
e prompt li
s
and then ed
B
ack soft key
r
e is only Loc
a
M
enu->Dire
c
the prompt
a
ncel soft ke
y
e
at the pat
h
s
e
r
interface:
l
computer.
ft key and th
e
a
l Directory i
c
tory->Local
s
t.
it.
to cancel.
a
l Directory i
c
tory->Local
list.
y
to cancel.
h
e
n select Del
e
n
the
n
the
e
te
Not
e
Pla
e
To chan
g
1. Clic
2. Clic
3. Sel
e
4. Clic
When y
o
LCD scr
e
cing Calls
To plac
e
1. Pres
The
fav
o
If Lo
Co
n
2. Sel
e
3. Pres
4. Pres
The ph
You c
a
g
e the custo
k
on Contac
t
k
to select t
h
e
ct the desir
e
k Edit to acc
o
u place a c
e
en will sho
w
to Contac
t
e
a call to a
c
s Favorites s
o
IP phone en
t
o
rites by def
a
cal Director
y
n
tacts.
e
ct the desir
e
s or
s the Dial so
f
one only sup
p
a
n only delet
e
m photo for
t
t
s->Contacts
h
e desired e
n
e
d photo fro
m
ept the cha
n
all to the co
n
w
the contac
t
t
s
c
ontact from
o
ft key.
t
ers the loca
l
a
ult.
y
is removed
e
d contact
g
to hi
g
hli
g
ht
f
t key.
p
orts uploadi
n
e
the custom
t
he contact
v
.
n
try which yo
m
the pull-d
o
ng
e.
n
tact or rec
e
t
photo.
the local di
l
contacts di
r
from the fa
v
roup.
the desired
c
n
g the png, j
p
photos.
v
ia web user
u want to e
d
o
wn list of Ph
o
e
ive a call fr
o
r
ectory:
r
ectly as the
r
v
orite, press
M
c
ontact.
p
g or bmp fo
r
Custo
m
interface:
d
it.
o
to.
o
m the cont
a
r
e is only Loc
a
M
enu->Direct
r
mat files.
m
izing Your P
a
ct, the pho
n
a
l Directory i
ory->Local
hone
29
n
e
n
the
User
30
Se
a
Se
a
Guide SIP-T4
2
- If o
n
key
- If m
u
soft
a
rching fo
r
To sear
c
1. Pres
The
fav
o
If Lo
Co
n
2. Pres
3. Ent
e
the
The
ap
p
a
rch Sour
c
You ca
n
interfac
e
To confi
g
1. Clic
2. In t
h
col
u
The
3. Rep
4. To r
e
5. To
a
The
G IP Phone
n
ly one num
b
to dial out t
h
u
ltiple numb
e
key to displ
a
Press o
r
Press the Di
a
r
Contacts
c
h for a cont
a
s the Favorit
e
IP phone en
t
o
rites by def
a
cal Director
y
n
tacts.
s the Search
er
a few con
t
contact ph
o
contacts w
h
p
ear on the L
c
e List in
D
n
search for
a
e
. The lists m
a
g
ure search
s
k on Contac
t
h
e Search So
u
u
mn and clic
selected list
eat the step
e
move the li
s
a
d
j
ust the or
d
search resul
t
b
er of the co
n
h
e number.
e
rs of the co
a
y a list of nu
m
r
to hi
g
h
a
l soft key to
a
ct in the loc
e
s soft key.
t
ers the loca
l
a
ult
y
is removed
soft key.
t
inuous char
a
o
ne number
u
h
ose name o
r
CD screen.
Y
D
ialing
a
contact in
y
a
y contain L
o
s
ource list in
t
s->Setting.
u
rce List In D
k .
appears in t
h
2 to add m
o
s
t from the E
n
d
er of list, clic
t
s display on
n
tact is store
ntact are st
o
m
bers.
li
g
ht the des
i
dial out the
al directory:
l
contacts di
r
from the fa
v
a
cters of the
u
sin
g
the ke
y
r
phone nu
m
Y
ou can dial
y
our desired
o
cal Contac
dialin
g
via
w
ialin
g
block,
h
e Enabled
c
o
re lists to th
e
n
abled colu
m
k or
the LCD scr
e
d in the loc
a
o
red in the lo
c
i
red number
.
number.
r
ectly as the
r
v
orites, press
M
contact na
m
y
pad.
m
ber matche
s
from the res
u
list when th
e
ts, History, R
e
w
eb user inte
r
select the d
e
c
olumn.
e
Enabled co
m
n, click
.
e
en in the ad
a
l directory,
p
c
al director
y
.
r
e is only Loc
a
M
enu->Dire
c
m
e or contin
u
s
the chara
c
u
lt list.
e
phone is in
t
e
mote Phon
e
r
face:
e
sired list fro
m
lumn.
.
j
usted order
.
p
ress the Dial
y
, press the D
i
a
l Directory i
c
tory->Local
u
ous numbe
r
c
ters entered
t
he dialin
g
e
book and L
D
m
the Disabl
e
.
soft
i
al
n
the
r
s of
will
D
AP.
e
d
Not
e
Im
p
6. Clic
e
To sear
c
1. Pic
k
2. Ent
e
nu
m
The
ma
t
or
p
orting/Ex
p
You ca
n
can onl
y
To impo
r
1. Clic
2. Clic
syst
e
3. Clic
The
4. Clic
You c
a
k Confirm to
c
h for a cont
a
k
up the hand
er
a few con
t
m
ber usin
g
th
e
contacts in
t
t
ches the ch
a
to scroll t
o
p
orting Co
n
n
mana
g
e y
o
y
import or e
x
r
t an XML fil
e
k on Contac
t
k Browse to
s
e
m.
k Import XM
L
web user int
e
k OK to com
a
n configure
s
accept the
c
a
ct in the en
a
set, press th
e
t
inuous char
a
e
keypad.
t
he enabled
a
racters ent
e
o
the desire
d
n
tact Lists
o
ur phone’s l
o
x
port the co
n
e
of contact l
i
t
s->Contacts
s
elect a con
t
L
to import t
h
e
rface prom
plete import
i
s
earch sourc
e
c
han
g
e.
a
bled searc
h
e
speakerph
o
a
cters of the
search sour
c
e
red will app
d
contact an
o
cal director
y
n
tact list via
w
i
st via web u
s
.
t
act list file
(
fi
h
e contact li
s
pts "The ori
g
i
i
n
g
the cont
a
e
list in dialing
h
source lists:
o
ne or press
t
contact na
m
c
e lists whos
e
ear on the L
C
d then plac
e
y
via phone
w
eb user int
e
s
er interface
:
le format m
u
s
t.
nal contact
a
ct list.
via web user
Custo
m
t
he line key.
m
e or the co
e
name or p
h
C
D screen.
Y
e
a call to th
e
o
r
web user i
e
rface.
:
u
st be .xml
)
f
r
will be cove
r
interface on
l
m
izing Your P
ntact phon
e
h
one numbe
r
Y
ou can pres
s
e
contact.
i
nterface. Bu
r
om your loc
a
r
ed, continu
e
l
y.
hone
31
e
r
s
t you
a
l
e
?".
User
32
Bl
a
Guide SIP-T4
2
To impo
r
1. Clic
2. Clic
syst
e
3. Clic
You
list,
a
For
e
4. Clic
To expo
r
1. Clic
2. Clic
3. Clic
a
cklist
The buil
t
can stor
delete
o
the bla
c
automa
To add
a
1. Pre
s
2. Pre
s
3. Ent
e
fiel
d
4. Pres
Ac
c
If A
u
to t
h
5. Pres
fiel
d
6. Pres
fiel
d
7. Pres
To mov
e
1. Pre
s
2. Sel
e
G IP Phone
r
t a CSV file
o
k on Contac
t
k Browse to
s
e
m.
k Import CS
V
can then se
a
nd select t
h
e
xample, co
k
Confirm to
r
t a contact
l
k on Contac
t
k Export XM
L
k Save to sa
v
t
-in phone di
r
e up to 30 c
o
o
r search for
a
c
klist director
y
tically.
a
contact to
t
s
s Menu->Dir
s
s the Add s
o
e
r the name
d
s.
s or
c
ount field.
u
to is selecte
d
h
e contact f
r
s or
d
.
s or
d
.
s the Save s
o
e
a contact t
o
s
s Favorites-
>
e
ct the desir
e
o
f contact lis
t
t
s->Contacts
s
elect a con
t
V
to import t
h
lect whethe
r
h
e contact i
n
ntact name,
complete i
m
l
ist via web
u
t
s->Contacts
L
(or Export C
v
e the conta
r
ectory store
s
o
ntacts in y
o
a
contact in
y
, but an inc
o
t
he blacklist
ectory->Bla
c
o
ft key.
and the offi
c
, or the Swit
c
d
, the phon
e
r
om the loca
, or the Swit
c
, or the Swit
c
o
ft key to ac
c
o
the Blackli
s
>
Local Cont
a
e
d contact
g
t
via web us
e
.
t
act list file
(
fi
h
e contact lis
r
to delete al
n
formation y
o
office num
b
m
portin
g
the
c
u
ser interfac
e
.
SV).
ct list to you
r
s
the names
o
ur phone’s
b
the blacklist
o
min
g
call fr
o
manually:
c
klist.
c
e, mobile o
h soft key t
o
e
will use the
l directory.
c
h soft key t
o
h soft key t
o
c
ept the ch
a
s
t:
a
cts.
g
roup.
e
r interface:
le format m
u
t.
l old contac
t
o
u want to i
m
b
er or mobil
e
c
ontact list.
e
:
r
local syste
m
and phone
n
b
lacklist dire
c
directory. Y
o
o
m the blac
k
r other num
b
o
select the
d
first availabl
e
o
select the
d
o
select the
d
a
n
g
e or the
B
u
st be.csv
)
fr
o
t
s while imp
o
m
port into th
e
e
number.
m
.
n
umbers of t
h
c
tory. You ca
o
u can also
d
k
list director
y
b
ers in the c
o
d
esired acc
o
e
account
w
d
esired rin
g
t
o
d
esired phot
o
B
ack soft key
o
m your loc
a
o
rtin
g
the co
n
e
local direc
t
h
e blacklist.
Y
n add, edit,
d
ial a conta
c
y
will be re
j
e
c
o
rrespondin
g
o
unt from th
e
w
hen placing
o
ne from the
o
from the P
h
to cancel.
a
l
n
tact
t
ory.
Y
ou
c
t in
c
ted
e
calls
Ring
h
oto
Customizing Your Phone
33
3. Press the Option soft key and then select Add to Blacklist from the prompt list.
The phone user interface prompts "Move selected to Blacklist?"
4. Press the OK soft key to confirm the setting.
Operating instructions of adding blacklists, editing blacklists, deleting blacklists, placing
call to blacklists and searching for contact in the blacklist, refer to the operating
instructions of Local Directory on page 25.
Remote Phonebook
You can access your corporate directory through your phone. You can add local
contacts from the corporate directory. You can also dial a contact from the corporate
directory.
You can configure your new phone to access up to 5 corporate directories. Contact
your system administrator for the access URL of the corporate directory.
To configure an access URL for remote phonebook via web user interface:
1. Click on Contacts->Remote Phone Book.
2. Enter the access URL in the URL field.
3. Enter the name in the Name field.
4. Click Confirm to accept the change.
To access your corporate directory via phone user interface:
1. Press Menu->Directory->Remote Phone Book.
If Remote Phone Book is added to the favorite, press Favorites->Remote Phone
Book.
2. Select the desired remote group, and then press the Enter soft key.
The phone connects to load the corporate directory, and then displays the
corporate contact list on the LCD screen.
3. Press the Back soft key to back to the previous interface.
To search for a contact in the corporate directory:
1. Press Menu->Directory->Remote Phone Book.
2. Select the desired remote group, and then press the Enter soft key to load the
corporate directory.
3. Press the Search soft key.
4. Enter a few continuous characters of the contact name or continuous numbers of
the contact phone number using the keypad.
The contacts whose name or phone number matches the characters entered will
appear on the LCD screen. You can dial from the result list.
To place a call from the corporate directory:
User
34
C
a
Guide SIP-T4
2
1. Pres
2. Sel
e
cor
p
3. Sel
e
4. Pres
In additi
corpora
To enab
1. Clic
2. Sel
e
3. Ent
e
(
se
c
The
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to select th
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, refer to Co
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to switch b
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ded Calls.
to select th
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p
rompts "Dele
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to switch b
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etween All
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refer to Pho
alls, Dialed
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m
izing Your P
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st.
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cancel.
1 and
hone
35
s
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from
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s
ed
s
sed
User Guide SIP-T42G IP Phone
36
Headset Activation/Deactivation
To activate the headset mode:
1. Press on the phone.
The HEADSET key LED illuminates solid green when the headset mode is activated.
Press the line key or the Answer soft key to answer a call, the call will connect to
your headset automatically. Enter the desired number and then press the Send soft
key, the phone will place the call by using the headset automatically. For more
information about using the headset to place a call, refer to Placing Calls on page
51.
To deactivate the headset mode:
1. Press again on the phone.
The HEADSET key LED turns off when the headset mode is deactivated.
Headset Prior
You can use headset in priority when enabling the headset prior feature. This feature is
especially useful for permanent or full-time headset users.
To enable headset prior via web user interface:
1. Click on Features->General Information.
2. Select Enabled from the pull-down list of Headset Prior.
3. Click Confirm to accept the change.
To use headset prior, you should activate the headset mode in advance:
1. Physically connect the headset.
2. Press to activate the headset mode.
Note
Dual Headset
You can use two headsets when enabling the dual headset feature. To use this feature,
you must physically connect headsets to the headset jack and handset jack
respectively. Once the phone joins in a call, people with the headset connected to the
headset jack has a full-duplex conversation, another people with the headset
connected to the handset jack is only allowed to listen to.
To enable dual headset via web user interface:
1. Click on Features->General Information.
If the headset prior feature is enabled, the headset mode will not be deactivated until
you press the HEADSET key again.
Customizing Your Phone
37
2. Select Enabled from the pull-down list of Dual Headset.
3. Click Confirm to accept the change.
DSS Keys
There are two types of DSS keys: Line Keys and Programmable Keys. The details will be
introduced as following. The SIP-T42G IP phone supports 27 line keys.
Line Keys
You can assign predefined functionalities to the line keys. You can also define a label
for the line key feature which will appear on the LCD screen. Line keys allow you to use
quick access features such as call return and voice mail. The Line keys LED will indicate
the monitoring status when the keys a reassigned specific features, such as BLF and
Shared Line. The default key type of line key 1-6 is Line. The default key type of line key
7-27 is N/A, which indicates that this line key provides no functionality.
To configure the Line key via phone user interface:
1. Press Menu->Call Feature->DSS Keys.
2. Select the desired Line key, and then press the Enter soft key.
3. Select the desired key type from the Type field.
4. (Optional.) Select the desired key event type from the Key Event field.
5. (Optional.) Select the desired line from the Account ID field.
6. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
7. (Optional.) Enter the corresponding value in the Value field.
8. (Optional.) Enter the corresponding value in the Extension field.
9. Press the Save soft key to accept the change or the Back soft key to cancel.
You can also configure the Line key via web user interface at the path Dsskey->Line
Key.
You can assign functionalities to 27 line keys. When you assign functionality to line keys
located in line key 1-9, the labels of the line key are displayed on the first page of line
keys. The following figure shows an example of the line keys:
When you assign functionality to line key located in line key 10-27, the label of the line
key is displayed on the second or third page of the line keys. Each page can display 9
line key labels at most. The right lowest line key is used to switch pages of the line keys.
The following figure shows an example of the line keys:
The following table lists the page icon status:
Icons Description
User
38
Guide SIP-T4
2
The Line
z
Line
z
Spe
e
z
Voi
c
z
Pic
k
z
Gro
u
z
DT
M
z
Pref
i
z
Loc
a
z
XM
L
z
XM
L
z
LD
A
z
Co
n
z
For
w
z
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n
z
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d
z
DN
D
z
SMS
z
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u
z
Zer
o
z
URL
z
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p
For mor
e
Line
G IP Phone
key feature
s
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d Dial
c
e Mail
k
Up
u
p Pickup
M
F
i
x
a
l Group
L
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Brower
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P
n
ference
w
ard
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p Listenin
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informatio
n
2
3
1
1
1
Indicate
s
Indicate
s
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The BLF
m
non-curr
e
Solid:
There is
a
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The line r
e
s
are explain
e
n
, contact y
o
s
the current
s
the non-cu
r
in
g
:
m
onitored us
e
e
nt page.
a
parked call
in
g
:
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ceives an i
n
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d in the foll
o
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ur system a
d
pa
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e of the
r
rent pa
g
e o
f
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receives a
on the non-
c
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ministrator.
line keys.
f
the line key
n incomin
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c
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s.
c
all on the
e
.
c
urrent pa
ge
t
ail:
e
.
Customizing Your Phone
39
You can use this key feature to accept the incoming calls, place active calls on hold or
resume a held call. It performs the same as a hard line key.
Dependencies: Type (Line)
Account ID (the account this feature will be applied to)
Value (Default/Lock/Float)
Usage: When receiving an incoming call, the DSS key LED flashes green:
1. Press the DSS key to accept the incoming call.
2. Press the DSS key to place the active call on hold.
3. Press the DSS key again to resume the held call.
If Auto is selected from the Account ID field, press the DSS key when the phone is idle,
you can then dial out using the first available account.
When you select Lock in the Value field, the line keys located in the same position of
the other page will be automatically assigned Line feature with Lock filled in the Value
field. Then you can use this key on every page. This feature is only applicable to line key
1-9.
When you select Float in the Value field, the phone will automatically switch to the
page where the line receives an incoming call.
Speed Dial
You can use this key feature to speed up dialing the numbers often used or hard to
remember.
Dependencies: Type (Speed Dial)
Account ID (the account this feature will be applied to)
Label (key label displayed on the LCD screen)
Value (the number you want to dial out)
Usage: Press the DSS key to dial out the number specified in the Value field, using the
account selected from the Account ID field.
Voice Mail
You can use this key feature to connect voice mail quickly. For more information, refer
to Voice Mail on page 85.
Dependencies: Type (Key Event)
Key Event (Voice Mail)
Account ID (the account this feature will be applied to)
Label (key label displayed on the LCD screen)
Value (the voice mail access code)
Usage: Press the DSS key to dial out the voice mail access code, you can follow the
voice prompt to listen to the voice mails.
Pick Up
User Guide SIP-T42G IP Phone
40
You can use this key feature to answer someone else’s incoming call on the phone.
Dependencies: Type (Key Event)
Key Event (Pick Up)
Account ID (the account this feature will be applied to)
Label (key label displayed on the LCD screen)
Value (the direct pickup code followed by the specific phone number)
Usage: Press the DSS key on your phone when the specific phone number receives an
incoming call. The call is answered on your phone.
Group Pickup
You can use this key feature to answer incoming calls in a group that is associated with
their own group.
Dependencies: Type (Key Event)
Key Event (Group Pickup)
Account ID (the account this feature will be applied to)
Label (key label displayed on the LCD screen)
Value (the group pickup feature code)
Usage: Press the DSS key on your phone when a phone number in the group receives
an incoming call. The call is answered on your phone.
DTMF
You can use this key feature to send the specification of arbitrary key sequences via
DTMF.
Dependencies: Type (Key Event)
Key Event (DTMF)
Label (key label displayed on the LCD screen)
Value (DTMF sequence)
Note
Usage: Press the DSS key during an active call to send the key sequence specified in the
Value field.
Prefix
You can use this key feature to add a specified prefix number before the dialed
number.
Dependencies: Type (Key Event)
Key Event (Prefix)
Label (key label displayed on the LCD screen)
DTMF sequence is allowed to be: "0-9", "*", "#" and "A-D".
Customizing Your Phone
41
Value (the prefix number)
Usage: Press the DSS key when the phone is idle, the phone enters into the dialing
screen and displays the prefix number which you specified in the Value field, enter
other digits and then dial out.
Local Group
You can use this key feature to access the contact group in the local directory quickly.
For more information, refer to Local Directory on page 25.
Dependencies: Type (Key Event)
Key Event (Local Group)
Local Group (the contact group name you want to access)
Label (key label displayed on the LCD screen)
Usage: Press the DSS key to access the contact group specified in the Local Group field.
XML Group
You can use this key feature to access the remote group in your corporate directory
quickly. You should configure the remote phonebook in advance. For more information,
refer to Remote Phonebook on page 33.
Dependencies: Type (Key Event)
Key Event (XML Group)
XML Group (the remote group name you want to access if the remote
phonebook is configured)
Label (key label displayed on the LCD screen)
Usage: Press the DSS key to access the remote group specified in the XML Group field.
XML Browser
You can use this key feature to access the XML browser quickly. The Xml browser allows
you to create custom services which meet your functional requirements on the server.
You can customize practical applications, such as weather report, stock information,
Google search, etc.
Dependencies: Type (Key Event)
Key Event (XML Browser)
Label (key label displayed on the LCD screen)
Value (the access URL for xml browser)
Usage: Press the DSS key to access the Xml browser specified in the Value field.
LDAP
You can use this key feature to access the LDAP search interface quickly.
Dependencies: Type (Key Event)
Key Event (LDAP)
Label (key label displayed on the LCD screen)
User Guide SIP-T42G IP Phone
42
Usage:
1. Press the DSS key to access the LDAP search interface.
2. Enter a few continuous characters of the contact name or continuous numbers of
the contact phone number using the keypad.
The contacts whose name or phone number matches the characters entered will
appear on the LCD screen.
Conference
You can use this key feature to set up a conference call. For more information, refer to
Conference on page 66.
Dependencies: Type (Key Event)
Key Event (Conference)
Label (key label displayed on the LCD screen)
Value (the number you want to add to the conference)
Usage: Press the DSS key during an active call to set up a conference with the number
specified in the Value field.
Note
Forward
You can use this key feature to forward an incoming call to someone else. For more
information, refer to Call Forward on page 61.
Dependencies: Type (Key Event)
Key Event (Forward)
Label (key label displayed on the LCD screen)
Value (the number you want to forward to)
Usage: Press the DSS key to forward an incoming call to the number specified in the
Value field.
Note
Transfer
You can use this key feature to handle the call differently depending on the transfer
mode on DSS key when there is an active call on the phone.
Dependencies: Type (Key Event)
Key Event (Transfer)
Label (key label displayed on the LCD screen)
When leaving the Value field blank, the DSS key performs the same as the Forward soft
key when receiving an incoming call.
When leaving the Value field blank, the DSS key performs the same as the Conference
soft key during a call.
Customizing Your Phone
43
Value (the number you want to transfer to)
Usage:
z When the transfer mode on DSS key is Blind Transfer, press the DSS key to complete
the blind transfer to the number specified in the Value field.
z When the transfer mode on DSS key is Attended Transfer, press the DSS key to dial
out the number specified in the Value field, and then you can perform the
attended or semi-attended transfer.
z When the transfer mode on DSS key is New Call, press the DSS key, the number
specified in the Value field displays on the LCD screen, and then you can perform
the blind, attended or semi-attended transfer.
Note
Hold
You can use this key feature to place an active call on hold or retrieve a held call.
Dependencies: Type (Key Event)
Key Event (Hold)
Label (key label displayed on the LCD screen)
Usage:
1. Press the DSS key during an active call to place the call on hold.
2. Press the DSS key again to retrieve the held call.
DND
You can use this key feature to activate or deactivate the DND mode.
Dependencies: Type (Key Event)
Key Event (DND)
Label (key label displayed on the LCD screen)
Usage:
1. Press the DSS key to activate the DND mode.
2. Press the DSS key again to deactivate the DND mode.
Note
You can configure the transfer mode on DSS key via web user interface at the path
Features->Transfer. For more information on how to configure the transfer mode on DSS
key, refer to Busy Lamp Field (BLF) on page 75.
When leaving the Value field blank, the DSS key performs the same as the TRANSFER key
or the Transfer soft key during a call. For more information, refer to Call Transfer on page
65.
When the DND mode is activated, the incoming calls will be rejected automatically.
User Guide SIP-T42G IP Phone
44
SMS
You can use this key feature to quick access the text message feature. For more
information, refer to Short Message Service (SMS) on page 84.
Dependencies: Type (Key Event)
Key Event (SMS)
Label (key label displayed on the LCD screen)
Usage: Press the DSS key when the phone is idle to access the text message feature.
Group Listening
You can use this key feature to activate the Speakerphone and Handset/Headset
mode at the same time. It is suitable for the group conversation which has more than
one person at one side. You are able to speak and listen through the handset/headset,
meanwhile the others nearby can only listen through the speaker.
Dependencies: Type (Key Event)
Key Event (Group Listening)
Label (key label displayed on the LCD screen)
Usage:
1. During a call, press the DSS key to activate the group listening mode.
You can then speak and listen through the handset/headset, other people at your
side can listen through speaker at the same time.
2. Press the DSS key again to deactivate the group listening mode.
Zero-Touch
You can use this key feature to configure auto provision and network parameters
quickly.
Dependencies: Type (Key Event)
Key Event (Zero-Touch)
Label (key label displayed on the LCD screen)
Usage:
1. Press the DSS key to access the zero-touch screen.
2. Press the OK soft key within a few seconds.
3. Configure the network parameters in the corresponding fields.
4. Press the Next soft key.
5. Configure the auto provision parameters in the corresponding fields.
6. Press the OK soft key.
The phone will reboot to update configurations.
URL
You can use this key feature to trigger the phone to send a HTTP GET request contained
a specific URL.
Customizing Your Phone
45
Dependencies: Type (URL)
Label (key label displayed on the LCD screen)
URL (the URL contained in the HTTP GET request)
Usage: Press the DSS key to trigger the phone to send a HTTP GET request contained the
URL specified in the URL field.
Keypad Lock
You can use this key feature to immediately lock the keypad of your phone instead of
long pressing . For more information, refer to Keypad Lock on page 21.
Dependencies: Type (Key Event)
Key Event (Keypad Lock)
Label (key label displayed on the LCD screen)
Usage: Press the DSS key to immediately lock the keypad of your phone instead of long
pressing .
Programmable Keys
You can customize the soft keys, navigation keys and function keys on the keypad.
To customize the programmable keys via web user interface:
1. Click on Dsskey->Programmable Key.
2. Customize specific features for these keys.
3. Click Confirm to accept the change.
Note
Account Management
You can register one or multiple accounts on the SIP-T42G IP phone. You can also
configure each line key associated with an account or configure multiple line keys
associated with an account.
Account Registration
To register an account via phone user interface:
1. Press Menu->Advanced (password: admin) ->Account.
2. Select the desired account and then press the Enter soft key.
3. Select Enabled from the Account Status field.
4. Enter the desired values in Label, Display Name, Register Name, User Name,
Password and SIP Server1 fields respectively. Contact your system administrator for
You can configure the programmable keys via web user interface only.
User Guide SIP-T42G IP Phone
46
more information.
5. Press the Save soft key to accept the change or the Back soft key to cancel.
6. Repeat steps 2 to 5 until you have registered all accounts.
The following figures show single or multiple accounts registered on the phone:
Single account:
Multiple accounts:
To disable an account via phone user interface:
1. Press Menu->Advanced (password: admin) ->Account.
2. Select the desired account and then press the Enter soft key.
3. Select Disabled from the Account Status field.
4. Press the Save soft key to accept the change or the Back soft key to cancel.
You can also register or disable an account via web user interface at the path
Account->Register.
Multiple Line Keys per Account
You can configure multiple line keys associated with an account. This enhances call
visualization and simplifies call handling.
If this is the case, the LCD screen could resemble the following figure:
Incoming calls to this line will be distributed evenly among the available line keys.
Similarly, outgoing calls will be distributed.
Your phone can be configured to have a combination of lines with a single line key and
lines with multiple line keys.
Dial Plan
Dial plan is a string of characters that governs the way your SIP-T42GIP phone processes
the inputs received from your phone keypad. The SIP-T42G IP phone supports the
following dial plan features:
z Replace Rule
z Dial-now
z Area Code
z Block Out
The basic expression syntax you need to know:
Syntax Description
. The dot "." can be used as a placeholder or multiple placeholders for
Customizing Your Phone
47
Syntax Description
any character. Example:
"12." would match "123", "1234", "12345", "12abc", etc.
x An "x" can be used as a placeholder for any character. Example:
"12x" would match "121", "122", "123", "12a", etc.
[]
The square brackets "[]" can be used as a placeholder for a single
character which matches any of a set of characters. Example:
"91[5-7]1234" would match "9151234", "9161234", "9171234", etc.
()
The parentheses "( )" can be used to group together patterns, for
instance, to logically combine two or more patterns. Example:
"([1-9])([2-7])3" would match "923", "153", "773",etc.
$
The “$” should be followed by the sequence number of a parenthesis.
The “$” plus the sequence number means the whole character or
characters placed in the parenthesis. The number directs to the right
parenthesis when there are more than one. Example:
A replace rule configuration: Number: "9([5-7])(.)", Replace: "5$2". When
you enter "96123" to dial out on your phone, the number will be
replaced as "5123" and then dialed out. “$2” means the characters in
the second parenthesis, that is, “123”.
Note
Replace Rule
You can configure one or more replace rules to remove the specified string and
replace it with another string. You can configure a pattern with wildcards (expression
syntax refer to the table above), so that any string that matches the pattern will be
replaced. This feature is convenient for you to dial out a long number. For example, a
replace rule is configured as "Prefix: 1" and "Replace: 1234567", when you try to dial out
the number “1234567”, you just need to enter “1” on the phone and then press the
Send soft key.
To add a replace rule via web user interface:
1. Click on Settings->Dial Plan->Replace Rule.
2. Enter the string (e.g., 2xx) in the Prefix field.
3. Enter the string (e.g., 12345) in the Replace field.
4. Enter the desired line ID in the Account field or leave it blank.
5. Click Add to add the replace rule.
When you enter the number “234” using the keypad and then dial out, the phone
will dial out “12345” instead.
Note The valid value of Account field can be one or more digits among 1, 2, 3, 4, 5 and 6.
Each digit must be separated by a “,”. For example: when you enter the value “1, 2” in
the Account field, this replace rule will apply to account1 and account2.
If you leave the Account field blank or enter an invalid value, then the replace rule will
apply to all accounts.
You can configure the dial plan rules via web user interface only.
User Guide SIP-T42G IP Phone
48
To edit a replace rule via web user interface:
1. Click on Settings->Dial Plan->Replace Rule.
2. Select the desired replace rule by checking the checkbox.
3. Edit the values in the Prefix and Replace fields.
4. Enter the desired line ID in the Account field or leave it blank.
5. Click Edit to edit the replace rules.
To delete one or more replace rules via web user interface:
1. Click on Settings->Dial Plan->Replace Rule.
2. Select the one or more replace rules by checking the checkbox(es).
3. Click Del to delete the replace rule(s).
Dial-now
You can configure one or more dial-now rules on your phone. When the dialed out
number matches the dial-now string, the number will be dialed out automatically. For
example, a dial-now rule is configured as "2xx", then entering any three-digit string
begins with 2 will be dialed out automatically on the phone.
To add a dial-now rule via web user interface:
1. Click on Settings->Dial Plan->Dial Now.
2. Enter the desired value (e.g., 1234) in the Dial Now Rule field.
3. Enter the desired line ID in the Account field or leave it blank.
4. Click Add to add the dial-now rule.
When you enter the number “1234” using the keypad, the phone will dial out “1234”
automatically without pressing any key.
Note
Time Out for Dial-Now Rule
You can configure the interval for dial-now rules. That is, you can configure your phone
to dial out the phone number automatically, which matches a dial-now rule, after the
specified delay time.
To configure the time out for dial-now rule via web user interface:
1. Click on Features->General Information.
2. Enter the time within 1-14 (in seconds) in the Time Out for Dial Now Rule field.
3. Click Confirm to accept the change.
You can also edit or delete the dial-now rule, refer to Replace Rule
on page 47 for more
information.
Customizing Your Phone
49
Area Code
Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate
geographical areas in a country. This feature is necessary only when dialing the number
outside the code area. For example, area code is configured as "Code: 011, Minimum
Length: 4, Maximum Length: 11", then when you dial out the number "56789", which has
the digits between 4 to 11, the phone will add the area code and dial out the number
"01156789".
To configure the area code and lengths via web user interface:
1. Click on Settings->Dial Plan->Area Code.
2. Enter the desired values in the Code, Min Length (1-15) and Max Length (1-15)
fields.
3. Enter the desired line ID in the Account field or leave it blank.
4. Click Confirm to accept the change.
Note
Block Out
You can block some specific numbers from being dialed on your phone. When you dial
a block out number on your phone, the dialing will fail and the LCD screen will prompt
"Forbidden Number".
To add a block out number via web user interface:
1. Click on Settings->Dial Plan->Block Out.
2. Enter the desired value in the BlockOut Number field.
3. Enter the desired line ID in the Account field or leave it blank.
4. Click Confirm to add the block out number.
Emergency Number
Public telephone networks in countries around the world have a single emergency
telephone number (emergency services number), that allows a caller to contact local
emergency services for assistance when required. The emergency telephone number
may differ from country to country. It is typically a three-digit number so that it can be
easily remembered and dialed quickly. Some countries have a different emergency
number for each of the different emergency services.
You can specify the emergency telephone numbers on the IP phone for contacting
the emergency services in an emergency situation.
Note
The default values of minimum and maximum length are 1 and 15 respectively.
Contact your local phone service provider for available emergency numbers in your
area.
User Guide SIP-T42G IP Phone
50
To specify emergency numbers via web user interface:
1. Click on Features->Phone Lock.
2. Enter the emergency services number in the Emergency field. For multiple numbers,
enter a "," between each emergency number.
The default emergency numbers are 120, 911 and 110.
3. Click Confirm to accept the change.
Live Dialpad
You can enable the live dialpad feature on the SIP-T42G IP phone, which enables the IP
phone to automatically dial out the phone number without pressing any other key. You
can also configure a period of time before automatically dialing out the phone
number.
To enable the live dialpad via web user interface:
1. Click on Settings->Preference.
2. Select Enabled from the pull-down list of Live Dialpad.
3. Enter the desired delay time in the Inter Digit Time (1~14) (seconds) field.
4. Click Confirm to accept the change.
Note
Hotline
You can dial a hotline number immediately once you lift the handset, press the
speakerphone key or press a line key. You can also configure a period of delay time to
dial out the hotline number, the phone will dial out the hotline number automatically
after the specified delay time.
To configure the hotline number via phone user interface:
1. Press Menu->Call Feature->Others->Hotline.
2. Enter the desired number in the Number field.
3. Enter the delay time in the Hotline Delay0-10(s) field.
4. Press the Save soft key to accept the change or the Back soft key to cancel.
You can also configure hotline via web user interface at the path Features->General
Information.
The default delay time of live dialpad feature is 4s.
You can configure live dialpad via web user interface only.
Basic Call Features
51
Basic Call Features
The SIP-T42G IP phone is designed to be easily used like a regular phone on a public
switched telephone network (PSTN). You can place calls, answer calls, transfer a call to
someone else, or conduct a conference call.
This chapter provides basic operating instructions for the SIP-T42G IP phone. The topics
include:
z Placing Calls
z Answering Calls
z Ending Calls
z Redialing Numbers
z Recent Call In Dialing
z Auto Answer
z Auto Redial
z Call Completion
z Call Return
z Call Mute
z Call Hold/Resume
z Do Not Disturb (DND)
z Call Forward
z Call Transfer
z Call Waiting
z Conference
z Call Park
z Call Pickup
z Anonymous Call
z Anonymous Call Rejection
If you require additional information or assistance with your new phone, contact your
system administrator.
Placing Calls
You can place a call in three ways using your SIP-T42G IP phone:
User
52
Not
e
Guide SIP-T4
2
z
Usin
g
z
Usin
g
z
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g
You ca
n
other p
a
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n
and dia
l
on pa
ge
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a
by press
The call
to the n
u
To plac
e
1. Pic
k
2. Ent
e
3. Pres
By defa
u
or set n
e
page 21
e
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more i
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the hands
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c
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from the se
a
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24 and Cal
a
call, you c
a
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the Spe
a
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a
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mbe
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g
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n
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e call will a
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o
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fer to Call Fo
r
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d
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ng
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a
ll on your SI
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t
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g
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n
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pear on the
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o
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rmation, refe
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a
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a
a
d.
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e original c
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a
d.
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n
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j
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lse by pressin
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g
e 61.
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a
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ctivate the
o
ne. To plac
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a
ll on hold.
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n
three ways
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l
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ect soft key
o
re the incomi
sturb (DND)
o
g
the Forwar
d
on page 36.
a
sic Call Fe
a
headset mo
d
e
a new call
the Resume
:
l
duration an
o
r the Silenc
e
ng calls with
o
o
n page 59.
d
soft key. For
a
tures
53
d
e.
soft
d
e
o
ut
User
54
E
n
Not
e
Guide SIP-T4
2
To answ
e
1. Pic
k
To answ
e
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h
soft
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the
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re
e
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n
If you h
a
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g
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ding C
a
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a
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e
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or pres
s
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e
r a call usi
n
k
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s .
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the handse
line key LED
e
r a call usi
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s .
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the headse
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a
ve an activ
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:
s the Answe
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incomin
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incomin
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of the follow
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t
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u are usin
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:
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t mode acti
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nother Call
e
call, and a
r
soft key.
a
ll is answere
d
c
ess the new
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k
a
ll is answere
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i
n
g
:
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he headset,
he speaker
p
d
on hold, yo
u
soft key to r
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t:
-
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d the head
s
n
d the head
s
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)
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e
t:
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ated, press
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v
ated, press
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n incomin
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c
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and the or
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and the or
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a
press the C
a
p
hone, press
u
can press t
h
e
sume the ca
l
rphone mod
s
et mode de
a
s
et mode de
a
t
he Answer s
t
he line key
(
c
all arrives o
n
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p
i
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inal call is
p
a
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y
a
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h
e Cancel so
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l before endi
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ctivated, p
oft key.
(
the line key
n
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p
laced on h
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p
laced on h
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y
.
h
e Cancel s
o
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t key to end
t
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ress the line
k
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h
o
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o
ld.
the handset
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t
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t
w
e
r
k
ey
h
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t
ly,
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e
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e
e
dialing
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l
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a
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l
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2. Pres
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c
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e
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c
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a
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r
l
the last pla
c
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a
ll to your la
s
l
a previousl
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s whe
s or
or the Se
n
a
ll In Di
a
n
check the
p
e
nable the r
e
le the recen
t
c
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c
e
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c
k Confirm t
o
k place call
s
a
n enable th
e
r
s
c
ed call fro
m
e
.
s
t placed cal
y
placed cal
n the phone
to select th
e
n
d soft key.
a
ling
p
laced calls
l
e
cent call in
d
t
call in diali
n
c
ts->Setting.
from the pull
o
accept the
s
list when th
e
e
recent call i
n
m
your phon
e
l is attempte
l from your
p
is idle.
e
desired en
t
l
ist when the
d
ialin
g
featu
r
ng
feature vi
a
-down list of
chan
g
e.
e
phone is in
n
dialing feat
u
e
:
d.
p
hone:
t
ry from the
d
phone is in t
r
e in advan
c
a
web user i
n
Recent Call
the dialin
g
i
n
u
re via web
u
B
a
d
ialed calls li
s
he dialin
g
in
t
c
e.
n
terface:
In Dialin
g
.
n
terface:
u
ser interface
a
sic Call Fe
a
s
t, and then
p
t
erface. You
only.
a
tures
55
p
ress
User
56
Au
Not
e
Au
Guide SIP-T4
2
1. Pic
k
Th
e
u
to Ans
w
You ca
n
feature
t
To confi
g
1. Pre
s
2. Sel
e
3. Pre
s
fiel
d
4. Pre
s
Th
e
You ca
n
Accoun
t
e
u
to Redi
a
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n
when th
the tim
e
To confi
g
1. Pre
s
2. Pre
s
fiel
d
3. Ent
e
Th
e
4. Ent
e
Th
e
5. Pre
s
You ca
n
Feature
s
To use a
The a
u
auto
m
G IP Phone
k
up the han
d
e
phone LCD
w
er
n
enable the
t
o allow the
p
g
ure auto a
n
s
s Menu->C
a
e
ct the desir
e
s
s or
d
.
s
s the Save s
e
icon a
p
n
also confi
gu
t
->Basic.
a
l
n
enable the
e called par
e
to wait bet
w
g
ure auto re
d
s
s Menu->C
a
s
s or
d
.
e
r the desire
d
e
default tim
e
e
r the desire
d
e
default tim
e
s
s the Save s
n
also confi
gu
s
->General I
n
uto redial:
u
to answe
r
fe
a
m
atically whe
n
d
set, press th
screen displ
a
auto answe
r
p
hone to au
n
swe
r
via ph
o
a
ll Feature->
A
e
d line and t
, or the Swi
t
oft key to a
c
p
pears on th
e
u
re auto ans
w
auto redial f
ty is busy. Yo
w
een redial
a
d
ial via pho
n
a
ll Feature->
O
, or the Swi
t
d
time in the
e
interval is 1
0
d
times in th
e
e
s are 10.
oft key to a
c
u
re auto redi
n
formation.
a
ture is not a
p
n
there is an
a
e speakerp
h
a
ys the plac
e
r
feature for
a
tomatically
a
o
ne user inte
r
A
uto Answe
r
.
hen press th
e
t
ch soft key
t
c
cept the ch
a
e
LCD scree
n
w
e
r
via web
eature to re
d
u can also c
a
ttempts.
n
e user interf
a
O
thers->Auto
t
ch soft key
t
Redial Inter
v
0
s.
e
Redial Tim
e
c
cept the ch
a
al via web u
s
p
plicable to
a
a
ctive call on
h
one or press
e
d calls list.
a
line. You c
a
a
nswe
r
an in
c
r
face:
e
Enter soft k
e
t
o select Ena
a
n
g
e or the
B
n
.
user interfa
c
d
ial the pho
n
onfi
g
ure the
a
ce:
Redial.
t
o select Ena
v
al field.
e
s field.
a
n
g
e or the
B
s
er interface
a
nswer anoth
the phone.
the line key.
a
n use the a
u
c
omin
g
call
o
e
y.
bled from th
e
B
ack soft ke
y
c
e at the pat
n
e number a
times of the
bled from th
e
B
ack soft ke
y
at the path
er incoming
c
u
to answer
o
n the line.
e
Auto Answ
y
to cancel.
h
utomatically
auto redial
a
e
Auto Redi
a
y
to cancel.
c
all
e
r
a
nd
a
l
C
a
Not
e
C
a
When t
h
the pho
n
1. Pre
s
the
2. Wa
The pho
a
ll Com
p
You ca
n
desired
c
To confi
g
1. Pre
s
2. Pre
s
Co
m
3. Pre
s
You ca
n
Feature
s
To use c
When t
h
the pho
n
1. Pre
s
ac
t
Wh
scr
e
2. Pre
s
e
a
ll Retu
r
You ca
n
To confi
g
1. Pres
2. Sel
e
3. Pres
The c
a
your s
y
h
e called pa
r
n
e:
s
s the OK sof
LCD screen
it for a perio
d
ne will retry
a
p
letion
n
use the call
c
allee when
g
ure call co
m
s
s Menu->C
a
s
s or
m
pletion fiel
d
s
s the Save s
n
also confi
gu
s
->General I
n
all completi
o
h
e called pa
r
n
e:
s
s the OK sof
t
ivated.
en the calle
d
e
en of the p
h
s
s the OK sof
r
n
n
press a call
g
ure a call r
e
s Menu->Ca
l
e
ct a desired
s or
a
ll completion
y
stem admini
s
r
ty is busy, th
e
t key to acti
v
of the phon
e
d
of time or
p
a
s many tim
e
completion
the callee
b
m
pletion via
a
ll Feature->
O
, or the Swi
t
d
.
oft key to a
c
u
re call com
p
n
formation.
o
n:
r
ty is busy, th
e
t key, the ph
d
party bec
o
h
one:
t key to redi
a
return key t
o
e
turn key via
l
l Feature->D
S
DSS key.
, or the Swit
c
feature is no
s
trator.
e
followin
g
p
v
ate auto re
d
e
:
p
ress the OK
e
s as you co
n
feature to n
o
b
ecomes av
a
phone user i
O
thers->Call
C
t
ch soft key
t
c
cept the ch
a
p
letion via
w
e
followin
g
p
one returns
t
o
mes idle, th
e
a
l the numb
e
o
place a ca
l
phone user
S
S Keys.
h soft key t
o
t available o
n
p
rompt will a
p
d
ial. The foll
o
soft key to r
e
n
fi
g
ured until
o
tify the call
e
a
ilable to rec
nterface:
C
ompletion.
t
o select Ena
a
n
g
e or the
B
w
eb user inte
r
p
rompt will a
p
t
o the idle sc
e
followin
g
p
e
r.
l
l back to th
e
interface:
o
select Key
n
all servers. F
o
B
a
p
pear on th
e
o
win
g
promp
e
dial the ph
o
the called
p
e
r who faile
d
eive a call.
bled from th
e
B
ack soft ke
y
r
face at the
p
p
pear on th
e
reen and ca
rompt appe
a
e
last incomi
n
Event from t
h
o
r more infor
m
a
sic Call Fe
a
e
LCD screen
t will appea
r
o
ne number.
p
arty is idle.
d
to reach a
e
Call
y
to cancel.
p
ath
e
LCD screen
ll completio
n
a
rs on the L
C
ng
call.
h
e Type field
m
ation, cont
a
a
tures
57
of
r
on
of
n
is
C
D
.
a
ct
User
58
C
a
C
a
Not
e
Guide SIP-T4
2
4. Pres
fiel
d
5.
(
Op
6. Pres
You ca
n
Dsskey-
>
a
ll Mute
You ca
n
then th
e
To mute
1. Pres
The
illu
m
To un-m
1. Pres
a
ll Hold/
R
You ca
n
pro
g
res
s
ori
g
inal
c
messa
ge
To plac
e
1. Pres
The
e
To resu
m
1. Pres
Multiple
If multip
l
then pr
e
If more
t
The ph
hold.
G IP Phone
s or
d
.
tional.
)
Ente
r
s the Save s
o
n
also confi
gu
>
Line key.
n
mute the
m
e
other party
a call:
s durin
g
phone LCD
s
m
inates solid
g
ute a call:
s a
g
a
R
esum
e
n
place an a
c
s
on your ph
o
c
all on hold.
e
to the oth
e
e
a call on h
o
s or th
e
phone LCD
s
m
e a held ca
s or th
e
Calls on Hol
d
l
e calls are p
e
ss the Resu
m
t
han two cal
l
one will bee
p
, or the Swit
c
r
the strin
g
th
o
ft key to ac
c
u
re a call ret
u
m
icrophone
o
cannot hea
r
g
an active
c
s
creen indic
a
g
reen when
in to un-mut
e
e
c
tive call on
o
ne, other c
a
When placi
n
e
r party whil
e
o
ld:
e
Hold soft k
e
s
creen show
s
ll:
e
Resume so
f
d
:
laced on ho
m
e soft key t
o
l
s are on hol
d
p
softly every
3
h soft key t
o
at will appe
a
c
ept the ch
a
u
rn key via
w
o
f the active
a
r
you.
c
all.
a
tes that the
the call is on
e
the call.
hold. At any
a
lls can be r
e
ng
a call on
h
e
waitin
g
.
e
y durin
g
a c
s
the call is o
f
t key.
ld, press
o
retrieve the
d
, an indicat
i
3
0 seconds t
o
o
select Call
a
r on the LC
D
a
n
g
e or the
B
w
eb user inte
r
a
udio devic
e
call is on m
u
mute.
time, at mo
s
e
ceived and
h
old, your IP
all.
n hold and t
h
or to s
w
desired call
i
on appears
o
remind you
t
Return from
t
D
screen in t
h
B
ack soft key
r
face at the
e
durin
g
an
a
u
te. The Mut
e
s
t one activ
e
made while
PBX mi
g
ht pl
h
e line key L
E
w
itch betwe
e
.
on the LCD
s
t
hat you still h
t
he Key Eve
n
h
e Label fiel
d
to cancel.
path
a
ctive call, a
e
key LED
e
call can be
placin
g
the
ay a melod
y
E
D flashes
g
r
e
e
n the calls,
a
s
creen, for
h
ave a call o
n
n
t
d
.
nd
in
y
or
e
en.
a
nd
n
Basic Call Features
59
example "2/4", indicating that this is the second call out of four calls.
If multiple calls are on hold on more than one line keys, you can view the details of the
calls by pressing the corresponding line key, and then press the Resume soft key to
retrieve the call.
Do Not Disturb (DND)
You can use the DND feature to reject the incoming calls automatically on the phone
and the callers can hear a busy signal or a message depending on your server.
You can enable/disable the DND feature for the phone system, or you can customize
the DND feature for each account or all accounts. The following describes the DND
modes:
z Phone (default): DND in phone mode means that the DND feature is effective for
the phone system.
z Custom: DND in custom mode means that you can configure the DND feature for
each account or all accounts.
You can also configure the phone to receive incoming calls from some specific
numbers when the DND feature is enabled.
To configure the DND mode via web user interface:
1. Click on Features->Forward & DND.
2. In the DND block, mark the desired radio box in the Mode field.
3. Click Confirm to accept the change.
User
60
Not
e
Not
e
Guide SIP-T4
2
e
To activ
a
1. Pre
s
Th
e
Inc
o
ind
i
To activ
a
1. Pre
s
Th
e
2. Pre
s
3. Pre
s
4. Pre
s
Th
e
Inc
o
Mis
LC
D
To activ
a
1. Pre
s
Th
e
2. Pre
s
3. Pre
s
All
t
Inc
o
ind
i
e
To confi
g
1. Cli
c
2. Sel
e
3. Ent
e
For
4. Cli
c
The pr
o
The Mi
s
Accou
n
The Do
setting
s
You c
a
G IP Phone
a
te DND in p
s
s the DND s
o
e
icon o
n
o
min
g
calls
w
i
cates the n
u
a
te DND in c
u
s
s the DND s
o
e
LCD screen
s
s or
s
s or
s
s the Save s
e
specific lin
e
o
min
g
calls
o
sed Call(s)"
(
D
screen.
a
te DND in c
u
s
s the DND s
o
e
LCD screen
s
s the All On
s
s the Save s
t
he line icon
s
o
min
g
calls
w
i
cates the n
u
g
ure the DN
D
c
k on Featur
e
e
ct Enabled
e
r the numb
e
multiple nu
m
c
k Confirm t
o
o
mpt messag
e
s
sed Call Log
n
t->Basic.
Not Disturb f
e
s
. For more in
f
a
n configure t
hone mode:
o
ft key when
n
the idle scr
e
w
ill be re
j
ect
e
u
mber of the
u
stom mode
o
ft key when
displays a li
s
to select t
h
soft key to
s
oft key to a
c
e
icon chan
g
o
n the specif
(
"n" indicate
s
u
stom mode
o
ft key when
displays a li
s
soft key to a
oft key to a
c
s
chan
g
e to
i
w
ill be re
j
ect
e
u
mber of the
D
authorized
e
s->Forward
&
from the pull
er
s in the Au
t
m
bers, enter
a
o
accept the
e
displays onl
y
feature can
b
e
ature is loca
f
ormation, co
he DND mod
the phone i
s
e
en indicate
e
d automati
c
missed calls
)
for a specifi
c
the phone i
s
s
t of the acc
o
h
e desired a
c
s
elect On to
c
cept the ch
a
es to icon
ic line will b
e
s
the numbe
r
for all acco
u
the phone i
s
s
t of the acc
o
ctivate DND
c
cept the ch
a
i
con .
e
d automati
c
missed calls
)
numbers via
&
DND.
-down list of
t
horized Nu
m
a
"," betwee
n
chan
g
e.
y
if the Misse
d
b
e configure
d
l to the phon
e
ntact your sy
s
e via web us
e
s
idle.
s that the D
N
c
ally and "n
N
)
will prompt
c
account:
s
idle.
o
unts on the
c
count.
activate DN
a
n
g
e.
.
e
re
j
ected a
u
r
of the misse
u
nts:
s
idle.
o
unts on the
for all acco
u
a
n
g
e.
c
ally and "n
N
)
will prompt
web user in
t
DND Emer
ge
m
bers
(
com
m
n
each num
b
d
Call Log fe
a
d
via web us
e
e
, and may
b
s
tem adminis
t
e
r interface o
N
D feature is
N
ew Missed
on the LCD
s
phone.
D.
u
tomatically
a
d calls) will
p
phone.
u
nts.
N
ew Missed
on the LCD
s
t
erface:
e
ncy.
m
a separate
d
b
e
r
.
a
ture for the li
n
e
r interface a
t
b
e overridden
t
rator.
nly.
enabled.
Call(s)" ("n"
s
creen.
a
nd "n New
p
rompt on th
e
Call(s)" ("n"
s
creen.
d)
field.
n
e is enable
d
t
the path
by the serve
r
e
d
.
r
Basic Call Features
61
When the DND feature is enabled on the phone, the phone can still receive the
incoming call from the numbers specified in the Authorized Numbers (comma
separated) field.
Call Forward
You can configure your phone to forward incoming calls to another party by the static
forwarding. You can also forward calls while your phone is ringing, refer to the dynamic
forwarding.
Static Forwarding
You can configure three types of call forward:
z Always Forward: Incoming calls are immediately forwarded.
z Busy Forward: Incoming calls are immediately forwarded if the phone is busy.
z No Answer Forward: Incoming calls are forwarded if not answered after a period of
time.
You can enable/disable the call forward feature for the phone system, or you can
customize the call forward feature for each account or all accounts. The following
describes the call forward modes:
z Phone: Call forward in phone mode means that the call forward feature is
effective for the phone system.
z Custom: Call forward in custom mode means that you can configure the call
forward feature for each account or all accounts.
To configure the call forward mode via web user interface:
1. Click on Features->Forward & DND.
2. In the Forward block, mark the desired radio box in the Mode field.
User
62
Not
e
Guide SIP-T4
2
3. Clic
e
To enab
1. Pres
2. Pres
soft
3. De
p
You c
a
G IP Phone
k Confirm to
le call forwa
r
s Menu->Ca
l
s or
key.
p
endin
g
on y
a.) If you s
e
1) Pres
s
Alw
a
2) Ent
e
in t
h
3)
(
Op
t
in t
h
b.) If you s
e
1) Pres
s
For
w
2) Ent
e
wh
e
3)
(
Op
t
the
c.) If you s
e
1) Pres
s
Ans
w
a
n configure t
accept the
c
r
d in phone
m
l
l Feature->C
to select t
h
our selectio
n
e
lect Always
s
or
a
ys Forward
e
r the destin
a
h
e Target fiel
d
t
ional.
)
Ente
r
h
e On Code
o
e
lect Busy F
o
s
or
w
ard field.
e
r the destin
a
e
n the phon
e
t
ional.
)
Ente
r
On Code or
e
lect No Ans
w
s
or
w
er Forward
he call forwa
c
han
g
e.
m
ode:
all Forward.
h
e desired fo
n
:
Forward:
, or the Swit
c
field.
a
tion numbe
r
d
.
r
the always
f
o
r Off Code
f
o
rward:
, or the Swit
c
a
tion numbe
r
e
is busy in th
e
r
the busy for
w
Off Code fiel
w
er Forward
:
, or the Swit
c
field.
rd mode via
w
rwardin
g
ty
p
c
h soft key t
o
r
you want t
o
f
orward on
c
f
ield.
c
h soft key t
o
r
you want t
o
e
Target fiel
d
w
ard on co
d
d.
:
c
h soft key t
o
w
eb user inte
p
e, and then
o
select Ena
b
o
forward all
i
c
ode or off c
o
o
select Ena
b
o
forward all
i
d
.
d
e or off cod
o
select Ena
b
rface only.
press the En
t
b
led from th
e
i
ncomin
g
c
a
o
de respecti
v
b
led from the
i
ncomin
g
c
a
e respective
b
led from th
e
t
er
e
a
lls to
v
ely
Busy
a
lls to
ly in
e
No
4. Pres
The
To enab
1. Pre
s
2. Pre
s
3. Pre
s
sof
t
4. De
p
2) Ent
e
inc
o
3) Pres
s
bef
o
The
4)
(
Op
t
res
p
s the Save s
o
icon on the
le call forwa
r
s
s Menu->C
a
s
s or
s
s or
t
key.
p
endin
g
on
y
a.) If you s
e
1) Pres
s
Alw
a
2) Ent
e
in t
h
3)
(
Op
t
in t
h
You ca
n
forward
1) Pres
s
2
)
Pres
s
The
3
)
Pres
s
can
b.) If you s
e
1) Pres
s
For
w
2) Ent
e
wh
e
3)
(
Op
t
the
You ca
n
forward
e
r the destin
a
o
min
g
calls t
o
s
or
o
re forwardi
n
default rin
g
t
t
ional.
)
Ente
r
p
ectively in t
h
o
ft key to ac
c
idle screen i
n
r
d in custom
a
ll Feature->
C
to select t
h
to select t
h
y
our selectio
n
e
lect Always
s
or
a
ys Forward
e
r the destin
a
h
e Target fiel
d
t
ional.
)
Ente
r
h
e On Code
o
n
also enabl
e
was enable
d
s
or
s
the All Line
s
LCD screen
p
s
the OK soft
cel.
e
lect Busy F
o
s
or
w
ard field.
e
r the destin
a
e
n the phon
e
t
ional.
)
Ente
r
On Code or
n
also enabl
e
was enable
d
a
tion numbe
r
o
in the Tar
ge
, or the Swit
c
ng
in the Aft
e
t
ime is 12 se
c
r
the no ans
w
e On Code
o
c
ept the ch
a
n
dicates the
mode:
C
all Forward.
h
e desired a
c
h
e desired fo
r
n
:
Forward, yo
u
, or the Swit
c
field.
a
tion numbe
r
d
.
r
the always
f
o
r Off Code
f
e
the always
f
d
for a speci
f
to hi
g
hli
g
ht
s
soft key.
p
rompts “C
o
key to acc
e
o
rward, you
c
, or the Swit
c
a
tion numbe
r
e
is busy in th
e
r
the busy for
w
Off Code fiel
e
the busy fo
r
d
for a speci
f
r
you want t
o
e
t field.
c
h soft key t
o
e
r Rin
g
Time f
i
c
onds.
w
er forward
o
o
r Off Code
f
a
n
g
e or the
B
call forward
c
count, and
t
r
wardin
g
typ
u
can enabl
e
c
h soft key t
o
r
you want t
o
f
orward on
c
f
ield.
f
orward for
a
f
ic account,
the Always
F
o
py to All Lin
e
e
pt the chan
g
c
an enable i
t
c
h soft key t
o
r
you want t
o
e
Target fiel
d
w
ard on co
d
d.
r
ward for all
a
f
ic account,
B
a
o
forward all
u
o
select the r
i
eld.
o
n code or o
f
f
ield.
B
ack soft key
is enabled.
t
hen press th
e, and then
e
it for a spe
c
o
select Ena
b
o
forward all
i
c
ode or off c
o
a
ll accounts.
do as belo
w
F
orward field
.
e
s?”.
g
e or the Ca
t
for a specifi
o
select Ena
b
o
forward all
i
d
.
d
e or off cod
a
ccounts. A
f
do as belo
w
a
sic Call Fe
a
unanswered
r
in
g
time to
w
f
f code
to cancel.
e Enter soft
k
press the Ent
c
ific accoun
b
led from th
e
i
ncomin
g
c
a
o
de respecti
v
After the al
w
w
:
.
ncel soft ke
y
c account.
b
led from the
i
ncomin
g
c
a
e respective
f
ter the busy
w
:
a
tures
63
w
ait
k
ey.
er
t.
e
a
lls to
v
ely
w
ays
y
to
Busy
a
lls to
ly in
User
64
Not
e
Guide SIP-T4
2
5. Pre
s
The ass
o
You ca
n
Feature
s
e
To disa
b
Do one
- Pres
- Pres
Pres
You c
a
using t
h
Call fo
r
Call fo
inform
a
G IP Phone
1) Pres
s
2
)
Pres
s
The
3
)
Pres
s
can
c.) If you s
e
1) Pres
s
Ans
w
2) Ent
e
inc
o
3) Pres
s
bef
o
The
4)
(
Op
t
res
p
You ca
n
answer
f
1) Pres
s
2
)
Pres
s
The
3
)
Pres
s
can
s
s the Save s
o
ciate line ic
o
n
also confi
gu
s
->Forward &
b
le call forwa
of the follow
i
s whe
n
s Menu->Ca
l
s or
a
n also enter
t
h
e SIP URL or
I
r
ward featur
e
rward on co
d
a
tion, conta
c
s
or
s
the All Line
s
LCD screen
p
s
the OK soft
cel.
e
lect No Ans
w
s
or
w
er Forward
e
r the destin
a
o
min
g
calls t
o
s
or
o
re forwardi
n
default rin
g
t
t
ional.
)
Ente
r
p
ectively in t
h
n
also enabl
e
f
orward was
s
or
s
the All Line
s
LCD screen
p
s
the OK soft
cel.
oft key to a
c
o
n changes
t
u
re forward f
DND.
rd in phone
m
i
n
g
:
n
the phone i
l
l Feature->C
to select th
e
t
he SIP URL or
I
P address, re
e
is local to th
e
d
e or off cod
e
c
t your system
to hi
g
hli
g
ht
s
soft key.
p
rompts “C
o
key to acc
e
w
er Forward
,
, or the Swit
c
field.
a
tion numbe
r
o
in the Tar
ge
, or the Swit
c
ng
in the Aft
e
t
ime is 12 se
c
r
the no ans
w
e On Code
o
e
the no ans
w
enabled for
to hi
g
hli
g
ht
s
soft key.
p
rompts “C
o
key to acc
e
c
cept the ch
a
t
o .
eature via
w
m
ode:
s idle.
all Forward.
e
desired for
w
IP address in
fer to Placin
g
e
phone, an
d
e
may be diff
e
administrato
the Busy For
w
o
py to All Lin
e
e
pt the chan
g
,
you can en
c
h soft key t
o
r
you want t
o
e
t field.
c
h soft key t
o
e
r Rin
g
Time f
i
c
onds.
w
er forward
o
o
r Off Code
f
w
er forward f
a specific a
c
the No Ans
w
o
py to All Lin
e
e
pt the chan
g
a
n
g
e or the
B
w
eb user inte
r
w
ardin
g
typ
e
the Target fi
e
g
Calls on pa
g
d
may be ov
e
e
rent betwe
e
r.
w
ard field.
e
s?”.
g
e or the Ca
able it for a
s
o
select Ena
b
o
forward all
u
o
select the r
i
eld.
o
n code or o
f
f
ield.
or all accou
n
c
count, do
a
w
e
r
Forward f
i
e
s?”.
g
e or the Ca
B
ack soft ke
y
r
face at the
p
e
, then press
t
e
ld. For more i
g
e 51.
e
rridden by th
e
e
n servers. For
ncel soft ke
y
s
pecific acc
o
b
led from th
e
unanswered
r
in
g
time to
w
f
f code
n
ts. After the
a
s below:
i
eld.
ncel soft ke
y
y
to cancel.
p
ath
t
he Enter sof
t
nformation o
n
e
server setti
n
more
y
to
o
unt.
e
No
w
ait
no
y
to
t
key.
n
n
gs.
C
a
Pres
for
w
Pres
To disa
b
1. Pre
s
2. Pre
s
3. Pre
s
ke
y
4. Pre
s
for
w
5. Pre
s
Dyna
m
To forw
a
1. Wh
e
2. Ent
e
3. Pres
The
a
ll Tran
s
You ca
n
z
Blin
d
z
Se
m
z
Att
e
To perfo
1. Pres
2. Ent
e
3. Pres
The
n
To perfo
1. Pres
2. Ent
e
3. Pres
4. Pres
rin
gb
s or
w
ard.
s the Save s
o
b
le call forwa
s
s Menu->C
a
s
s or
s
s or
y
.
s
s or
w
ard.
s
s the Save s
m
ic Forwar
d
a
rd an incom
e
n the phon
e
e
r the numb
e
s ,
LCD screen
p
s
fer
n
transfer a c
a
d
Transfe
r
: Tr
a
m
i-Attended
T
e
nded Transf
e
rm a blind tr
a
s or th
e
e
r the numb
e
s or th
e
n
the call is
c
rm a semi-a
t
s or th
e
e
r the numb
e
s or
s or th
e
b
ack.
, or the Swit
c
o
ft key to ac
c
rd in custom
a
ll Feature->
C
to select t
h
to select t
h
, or the Swi
t
oft key to a
c
d
ing
in
g
call to a
n
e
is ringing, p
e
r you want t
o
, or the Sen
d
p
rompts a c
a
a
ll to anoth
e
a
nsfer a call
d
T
ransfe
r
: Tran
s
er
: Transfer a
a
nsfer:
e
Transfer sof
t
e
r you want t
o
e
Transfer sof
t
c
onnected t
o
t
tended tran
s
e
Transfer sof
t
e
r you want t
o
to dial out
.
e
Transfer sof
t
h soft key t
o
c
ept the ch
a
mode for a
s
C
all Forward
o
h
e desired a
c
h
e desired fo
r
t
ch soft key
t
c
cept the ch
a
n
other party:
ress the For
w
o
forward th
e
d
soft key.
a
ll forward
m
e
r party in on
e
d
irectly to a
n
s
fer a call w
h
call with pri
o
t
key durin
g
a
o
transfer th
e
t
key to com
o
the numbe
r
s
fer:
t
key durin
g
a
o
transfer th
e
.
t
key to com
o
select Disa
b
a
n
g
e.
s
pecific acc
o
or
press
c
count, then
r
wardin
g
typ
t
o select Dis
a
a
n
g
e.
w
ard soft key.
e
incomin
g
c
m
essa
g
e.
e
of the thre
e
n
other party
w
h
en the tar
ge
o
r consultin
g
.
a
call.
e
call to.
plete the tra
r
to which y
o
a
call.
e
call to.
plete the tra
B
a
b
led to disa
b
o
unt:
when the
press the En
t
e, then pres
s
a
bled to disa
c
all to.
e
ways:
w
ithout con
s
e
t phone is ri
n
nsfer.
o
u are transf
e
nsfer when r
e
a
sic Call Fe
a
b
le the call
phone is idl
e
t
er soft key.
s
the Enter so
ble the call
s
ultin
g
.
n
g
in
g
.
e
rrin
g
.
e
ceiving
a
tures
65
e
.
ft
User
66
C
a
C
o
Not
e
Guide SIP-T4
2
To perfo
1. Pres
2. Ent
e
3. Pres
4. Aft
e
tran
If you ar
You ca
n
key.
a
ll Waiti
n
You ca
n
feature
i
phone.
O
busy m
e
disable
t
To confi
g
1. Pre
s
2. Pre
s
fiel
d
3. Pre
s
4.
(
O
p
or
O
5. Pre
s
You ca
n
Feature
s
o
nferen
c
You ca
n
feature.
by press
parties
b
you to
a
e
The ne
conta
c
G IP Phone
rm an atten
d
s or th
e
e
r the numb
e
s or
e
r the party
a
sfer.
e usin
g
a ha
n
n
cancel the
n
g
n
enable or
d
i
s enabled,
y
O
therwise, a
e
ssa
g
e when
t
he phone t
o
g
ure call wa
i
s
s Menu->C
a
s
s or
d
.
s
s or
p
tional.
)
Ent
e
O
ff Code fiel
d
s
s the Save s
n
also confi
gu
s
->General I
n
c
e
n
create a c
o
You can cr
e
in
g
the Conf
e
b
y pressin
g
t
h
a
dd and rem
o
twork confer
e
c
t your syste
m
d
ed transfer:
e
Transfer sof
t
er
you want t
o
to dial out
.
a
nswers the
c
n
dset, the tr
a
transfer bef
o
d
isable the c
a
y
ou can rec
e
nother inco
m
there is an
a
o
play a war
n
i
tin
g
via pho
n
a
ll Feature->
C
, or the Swi
t
, or the Swi
t
e
r the call w
a
d
.
oft key to a
c
u
re the call
w
n
formation.
o
nference wi
e
ate a confe
e
rence soft
k
h
e Manage s
o
ve specific
e
nce feature
m
administrat
o
t
key durin
g
a
o
transfer th
e
.
c
all, press
a
nsfer can b
e
o
re the call is
a
ll waitin
g
fe
a
e
ive another
c
m
in
g
call is a
u
a
ctive call o
n
n
in
g
tone wh
n
e user inter
f
C
all Waitin
g
.
t
ch soft key
t
t
ch soft key
t
a
itin
g
on cod
c
cept the ch
a
w
aitin
g
featu
r
th other par
t
rence betw
e
k
ey. Then yo
u
oft key. The
n
conference
is not availa
b
o
r.
a
call.
e
call to.
or the Tra
n
e
complete
d
connected
a
ture on the
c
all when th
e
u
tomatically
n
the phone.
en receivin
g
f
ace:
t
o select Ena
t
o select Ena
e o
r
off cod
e
a
n
g
e or the
B
r
e via web u
s
t
ies usin
g
the
e
en an activ
e
u
can add o
r
n
etwork con
f
parties.
b
le on all serv
e
n
sfe
r
soft key
d
by han
g
in
g
by pressin
g
t
phone. If th
e
e
re is an act
i
re
j
ected by
You can als
o
g
another cal
bled from th
e
bled from th
e
e
respectivel
y
B
ack soft ke
y
s
er interface
phone’s loc
e
call and s
o
r
remove th
e
f
erence feat
e
rs. For more
i
to complet
e
g
up the han
d
t
he Cancel s
o
e
call waitin
g
i
ve call on t
h
the phone
w
o
enable or
l.
e
Call Waitin
e
Play Tone
f
y
in the On
C
y
to cancel.
at the path
al conferen
c
o
me calls on
h
e
conferenc
e
ure also allo
w
i
nformation,
e
the
d
set.
o
ft
g
h
e
w
ith a
g
f
ield.
C
ode
c
e
h
old
e
w
s
Lo
c
c
al Conf
e
The SIP-
T
This is c
a
To set u
p
1. Pla
c
2. Pres
The
3. Ent
e
e
rence
T
42G IP phon
a
lled Local C
p
a local co
n
c
e a call to t
h
s the Confer
e
active call is
e
r the numb
e
e supports u
onference a
n
ference call
h
e first party.
e
nce soft ke
y
placed on
h
e
r of the sec
o
p to 5 partie
s
nd is the de
f
:
y
to create
a
h
old.
o
nd party an
s
(
includin
g
y
ault method
a
new call.
d press
,
B
a
y
ourself
)
in a
of conferen
,
, or th
e
a
sic Call Fe
a
conference
ce.
e
Send soft
k
a
tures
67
call.
k
ey.
User
68
Ne
Guide SIP-T4
2
4. Wh
e
ad
d
5. Pres
6. Ent
e
7. Wh
e
the
8. Rep
To join
m
1. Pla
c
pla
c
2 a
n
2. Pres
ac
c
Durin
g
t
h
- Pre
s
- Pre
s
- Pre
s
- Pre
s
- Pre
s
- Pre
s
- Pre
s
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s
twork C
o
You ca
n
confere
n
This feat
z
Join
z
Invit
To use t
h
advanc
e
1. Clic
2. Sel
e
3. Ent
e
G IP Phone
e
n the secon
d
the second
s the Mana
g
e
r the numb
e
e
n the new
p
third party t
o
eat steps 5 t
o
m
ultiple calls
c
e multiple c
a
c
e the first c
a
n
d so on).
s the Confer
e
c
ount 1.
h
e conferen
c
s
s or th
e
s
s the Split s
o
s
s the Mana
g
s
s the Far M
u
s
s the Remo
v
s
s the New
C
s
s to m
s
s the End C
a
o
nferenc
e
n
use networ
k
n
ce with mu
l
ure allows y
o
two calls to
g
e another p
a
h
is feature, c
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e
, and confi
g
k on Accou
n
e
ct the desir
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r the confer
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d party ans
w
party to the
e soft key a
n
e
r of the ne
w
p
arty answer
s
o
the confer
e
o
7 until you
(no more th
a
a
lls usin
g
mu
a
ll using acc
o
e
nce soft ke
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c
e call, you
c
e
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e
o
ft key to spli
t
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a
u
te soft key t
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v
e soft key t
o
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all soft key t
o
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a
ll soft key t
o
e
k
conferenc
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l
tiple partici
p
o
u to perfor
m
g
ether into
a
a
rty into an
a
o
ntact your
s
g
ure the ph
o
n
t->Advance
d
e
d conferen
c
e
nce URI
(
e.
g
w
ers the call,
conference
n
d then pres
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party and
p
s
the call, pr
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e
nce.
have adde
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ltiple differe
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forbid the
p
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remove th
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o
add a ne
w
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o
drop the c
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feature on
p
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m
the followi
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a
conferenc
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a
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s
ystem admi
o
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u
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g
., conferen
c
press the C
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a
p
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e
ss the Conf
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d
up to 4 inte
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ference:
n
t accounts
o
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en place t
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m
ultiple calls
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o
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p
arty speaki
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party from t
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party.
o
nference c
a
the SIP-T42G
ng
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call.
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ence call.
nistrator for t
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a
ll soft key.
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nded partie
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o
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d
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ng
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ll.
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he network
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t key a
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ain
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y a
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s
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for exam
p
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ll usin
g
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ual calls.
h
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conduct a
c
onference-
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f
erence Typ
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t
o
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dd
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rty.
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e
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p
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c
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3. Ent
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sec
o
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6. Ent
e
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ne
w
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c
differen
t
informa
t
a
ll Park
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n
another
room
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call is p
a
was par
e
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g
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e
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5. Pres
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6. Ent
e
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a
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k Confirm to
p
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active call is
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r the numb
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n the secon
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s the Confer
e
conference
e
r the numb
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n the new
p
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party to th
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o
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t
from introd
u
t
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n
use call pa
r
phone in th
e
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ou can par
k
a
rked succe
s
ked, or a visi
b
g
ure a call p
s Menu->Ca
l
e
ct the desir
e
s or
s or
s or
e
ld.
e
r the call pa
a
rk feature is
n
n
formation.
accept the
c
c
onference
c
h
e first party.
e
nce soft ke
y
placed on
h
e
r of the sec
o
d party ans
w
the confere
n
e
nce soft ke
y
is placed on
e
r of the new
p
arty answer
s
e
conferenc
e
o
7 until you
e
t up a netw
o
u
ced above
.
r
k feature to
e
system
(
for
k
an active c
s
sfully, the re
s
b
le indicatio
ark key via
p
l
l Feature->D
S
e
d DSS key.
, or the Swit
c
, or the Swit
c
, or the Swit
c
rk feature c
o
n
ot available
c
han
g
e.
c
all:
y
to create
a
h
old.
o
nd party an
w
ers the call,
n
ce.
y
to create
a
hold.
party and t
h
s
the call, pr
e
e
.
have adde
d
o
rk conferen
.
Contact yo
place a call
example, a
all by pressin
s
ponse is eith
n on the LC
D
p
hone user i
n
S
S Keys.
h soft key t
o
h soft key t
o
h soft key t
o
o
de
(
contac
t
on all servers
.
a
new call.
d press
,
press the C
o
a
new call.
h
en press
e
ss the Conf
e
d
all intende
d
ce call for s
p
ur system ad
on hold, an
d
phone in an
o
g
the call p
a
er a voice p
r
D
screen.
n
terface:
o
select Key
o
select Call
o
select the
d
t
your syste
m
.
Contact yo
u
B
a
,
, or th
e
o
nference so
f
, , or
t
e
rence soft k
e
d
parties.
p
ecific serve
r
ministrator f
o
d
then retrie
v
o
ther office
o
a
rk key on th
e
r
ompt confir
m
Event from t
h
Park from th
e
d
esired line f
r
m
administrat
o
u
r system ad
m
a
sic Call Fe
a
e
Send soft
k
f
t key to ad
d
t
he Send sof
t
e
y to add th
e
r
s may be
o
r more
v
e the call fr
o
o
r conferen
c
e
phone. If t
h
m
in
g
that th
e
h
e Type field
e
Key Event
f
r
om the Acc
o
o
r for it
)
in th
e
m
inistrator for
a
tures
69
k
ey.
d
the
t
key.
e
o
m
c
e
h
e
e
call
.
f
ield.
o
unt
e
User Guide SIP-T42G IP Phone
70
Value field.
7. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
8. Press the Save soft key to accept the change or the Back soft key to cancel.
You can also configure a call park key via web user interface at the path Dsskey->Line
Key.
To use the Call Park feature:
1. User on phone A places a call to phone B.
2. User on phone A wants to take the call in a conference room for privacy, then
presses the call park key on phone A.
3. User on phone A walks to an available conference room where the phone is
designated as phone C. The user dials the call park retrieve feature code to
retrieve the parked call.
The system establishes call between phone C and B.
Note
Call Pickup
You can use call pickup feature to answer someone else’s incoming call on the phone.
The SIP-T42G IP phone supports the directed call pickup and group call pickup features.
Directed call pickup is used for picking up a call that is ringing at a specific phone
number. Group call pickup is used for picking up a call that is ringing at any phone
number in the group. The pickup group should be predefined, contact your system
administrator for more information.
You can configure the phone to pick up an incoming call by using the
DPickup/GPickup soft key. To use the call pickup feature, you need to configure the
call pickup code beforehand on a global or per-line basis via web user interface.
Note
Directed Call Pickup
To enable the directed call pickup via web user interface:
1. Click on Features->Call Pickup.
2. Select Enabled from the pull-down list of Directed Call Pickup.
3. Enter the directed call pickup code in the Directed Call Pickup Code field.
The call park feature code and call park retrieve feature code
are predefined on the
system server. Contact your system administrator for more information.
If the parked call is not retrieved within a period of time assigned by the system, the
phone performing call park feature will receive call back.
If there are many incoming calls at the same time, pressing the Gpickup soft key on the
phone will pick up the call that rings first.
Basic Call Features
71
4. Click Confirm to accept the change.
Note
To configure the directed call pickup code on a per-line basis via web user interface:
1. Click on Account.
2. Select the desired account from the pull-down list of Account.
3. Click on Advanced.
4. Enter the directed call pickup code in the Directed Call Pickup Code field.
5. Click Confirm to accept the change.
To pick up a call directly:
1. Pick up the handset.
The DPickup soft key appears on the LCD screen.
2. Press the DPickup soft key on your phone when a phone receives an incoming call.
3. Enter the ringing phone’s number.
4. Press the DPickup soft key again.
The call is answered on your phone.
You can also configure a DSS key as a directed pickup key via phone user interface or
web user interface. You can pick up a call by pressing the directed pickup key directly.
Group Call Pickup
To enable the group call pickup via web user interface:
1. Click on Features->Call Pickup.
2. Select Enabled from the pull-down list of Group Call Pickup.
The directed pickup code above is configured on a global, which applies to all
User Guide SIP-T42G IP Phone
72
3. Enter the group call pickup code in the Group Call Pickup Code field.
4. Click Confirm to accept the change.
Note
To configure the group call pickup code on a per-line basis via web user interface:
1. Click on Account.
2. Select the desired account from the pull-down list of Account.
3. Click on Advanced.
4. Enter the group call pickup code in the Group Call Pickup Code field.
5. Click Confirm to accept the change.
To pick up a call in the group:
1. Pick up the handset.
The GPickup soft key appears on the LCD screen.
2. Press the GPickup soft key on your phone when a phone in the group receives an
incoming call.
The call is answered on your phone.
You can also configure a DSS key as group pickup key via phone user interface or web
user interface. You can pick up a call by pressing the group pickup key directly.
Note The directed call pickup code and group call pickup code are predefined on the
system server. Contact your system administrator for more information.
The call pickup code configured on a per-line basis takes precedence over that
configured on a global.
The group pickup code above is configured on a global, which applies to all accounts.
An
Not
e
An
n
onymo
u
You ca
n
showin
g
to cons
u
configu
r
e
To confi
g
1. Pres
2. Sel
e
3. Pres
fiel
d
4.
(
Op
5.
(
Op
6. Pres
You ca
n
Accoun
t
To plac
e
1. Usin
g
The
n
onymo
u
You ca
n
callers.
A
deliber
a
re
j
ectio
n
To confi
g
1. Pres
2. Sel
e
3. Pres
4. Pres
Re
je
5.
(
Op
6.
(
Op
The an
o
admini
s
u
s Call
n
use anony
m
up to the c
a
u
lt some of t
h
r
able on a p
e
g
ure anony
m
s Menu->Ca
l
e
ct the desir
e
s or
d
.
tional.
)
Ente
r
tional.
)
Ente
r
s the Save s
o
n
also confi
gu
t
->Basic.
e
an anony
m
g
the specifi
c
LCD screen
o
u
s Call
R
n
use anony
m
A
nonymous
c
a
tely block t
h
n
is confi
g
ur
a
g
ure anony
m
s Menu->Ca
l
e
ct the desir
e
s or
s or
e
ct field.
tional.
)
Ente
r
tional.
)
Ente
r
o
nymous call
s
trator for the
m
ous call fea
a
lled party
w
h
e services,
b
er
-account
b
m
ous call via
l
l Feature->A
n
e
d line and t
h
, or the Swit
c
r
the anony
m
r
the anony
m
o
ft key to ac
c
u
re anonym
o
m
ous call:
c
line on the
o
f phone B
p
R
ejectio
m
ous call re
je
c
all re
j
ection
h
eir identities
a
ble on a pe
r
m
ous call re
je
l
l Feature->A
n
e
d line and t
h
to scroll to t
, or the Swit
c
r
the anony
m
r
the anony
m
feature is no
t
anonymous
ture to bloc
k
w
hen you cal
l
b
ut you don’
t
b
asis.
phone user
i
n
onymous.
h
en press Ent
e
c
h soft key t
o
m
ous call on
c
m
ous call off
c
c
ept the ch
a
o
us call via
w
phone to pl
a
p
rompts an i
n
n
e
ction featur
e
automatic
a
and numbe
r
r
-account b
a
e
ction via ph
n
onymous.
h
en press Ent
e
he Anonym
o
h soft key t
o
m
ous call re
je
m
ous call re
je
t
available o
n
call on code
k
the identity
someone. F
o
t
want to be
i
nterface:
er
soft key.
o
select Ena
b
c
ode in the
O
c
ode in the
O
a
n
g
e or the
B
w
eb user inte
r
a
ce a call t
o
n
comin
g
call
e
to re
j
ect in
c
a
lly rejects in
c
r
s from showi
a
sis.
one user int
e
er
soft key.
o
us Reject fi
e
o
select Ena
b
ction on co
d
ction off co
d
n
all servers.
C
and off cod
e
B
a
and phone
o
r example,
harassed. A
n
b
led from th
e
O
n Code fiel
d
O
ff Code fiel
d
B
ack soft key
r
face at the
p
o
phone B.
from anony
m
c
omin
g
calls
c
omin
g
calls
n
g
up. Anon
e
rface:
e
ld.
led from th
e
d
e in the On
C
d
e in the Off
C
C
ontact your
s
e
.
a
sic Call Fe
a
number fro
m
you want to
n
onymous c
a
e
Anonymou
s
d
.
d
.
to cancel.
p
ath
m
ity.
from anony
m
from callers
w
ymous call
e
Anonymou
s
Code field.
C
ode field.
s
ystem
a
tures
73
m
call
a
ll is
s
Call
m
ous
w
ho
s
User Guide SIP-T42G IP Phone
74
7. Press the Save soft key to accept the change or the Back soft key to cancel.
You can also configure anonymous call rejection via web user interface at the path
Account->Basic.
Ad
B
u
d
vance
d
This cha
IP phon
e
z
Bus
y
z
Call
z
Inte
r
z
Mul
t
z
Mus
z
Me
s
If you re
q
system
a
u
sy Lam
You ca
n
For e
x
a
m
friend’s
p
illumina
t
For mor
e
You ca
n
phone i
s
phone
n
pressin
g
more in
f
To confi
g
1. Pres
2. Sel
e
3. Pres
4. Pres
ID fi
e
5. Ent
e
6.
(
Op
d
Pho
n
pter provide
s
e
. The topics
y
Lamp Field
Recordin
g
r
com
t
icast Pa
g
in
g
ic on Hold
s
sa
g
es
q
uire additi
o
a
dministrator
p Field
(
n
use the BLF
m
ple, you ca
p
hone
(
busy
t
es solid red
o
e
BLF key LE
D
n
press a BLF
k
s
idle. You c
a
n
umber rece
i
the BLF key
w
f
ormation, c
o
g
ure a BLF k
e
s Menu->Ca
l
e
ct the desir
e
s or
s or
,
e
ld.
e
r the phone
tional.
)
Ente
r
n
e Feat
s
operatin
g
i
n
include:
(
BLF
)
g
o
nal informat
i
.
(
BLF)
feature to
m
n configure
a
or idle
)
. Wh
e
o
n your pho
n
D
indications,
k
ey to dial o
u
a
n receive a
i
ves an inco
m
w
hen the m
o
o
ntact your s
y
e
y via phon
e
l
l Feature->D
S
e
d DSS key.
, or the Swit
c
,
or the Swit
c
number or
e
r
the strin
g
th
ures
n
structions f
o
i
on or assista
m
onitor a spe
c
a
BLF key on
e
n the friend
n
e to indicat
e
refer to LED
u
t the monit
o
visual alert a
m
in
g
call. Yo
o
nitored ph
o
y
stem admi
n
e
user interfa
c
S
S Keys.
h soft key t
o
c
h soft key to
e
xtension yo
u
at will appe
a
o
r the advan
c
nce with yo
u
c
ific user for
s
the phone f
o
makes a ca
e
that the fri
e
Instructions
o
o
red phone
n
nd an audi
o
u can also p
i
o
ne number
r
n
istrator.
c
e:
o
select BLF f
r
select the d
e
u
want to m
o
a
r on the LC
D
Advance
c
ed feature
s
u
r new phon
e
s
tatus chan
g
o
r monitorin
g
ll, the BLF ke
y
e
nd’s phone
o
n pa
g
e 5.
n
umber whe
o
alert when
t
i
c
k
up a call
r
eceives an i
n
r
om the Typ
e
e
sired line fr
o
o
nitor in the
V
D
screen in t
h
d Phone Fe
a
s
of the SIP-T
4
e
, contact y
o
g
es on the p
h
g
the status
o
y
(line key) L
E
is in use and
n the monit
o
t
he monitor
e
directly by
n
comin
g
cal
e
field.
o
m the Acc
o
V
alue field.
h
e Label fiel
d
a
tures
75
4
2G
o
ur
h
one.
o
f a
E
D
busy.
o
red
e
d
l. For
o
unt
d
.
User Guide SIP-T42G IP Phone
76
7. (Optional.) Enter the pickup code in the Extension field.
8. Press the Save soft key to accept the change or the Back soft key to cancel.
You can also configure the BLF key via web user interface at the path Dsskey->Line
Key.
You can enable audio alert for BLF pickup feature on the phone. This allows the
monitoring phone to play a warning tone, when the monitored phone number receives
an incoming call. You can also enable visual alert for BLF pickup feature on the phone.
This allows the LCD screen of the monitoring phone to display the caller ID, when the
monitored phone number receives an incoming call.
To enable the visual and audio alert feature via web user interface:
1. Click on Features->Call Pickup.
2. Select Enabled from the pull-down list of Visual Alert for BLF Pickup.
3. Select Enabled from the pull-down list of Audio Alert for BLF Pickup.
4. Click Confirm to accept the change.
When the monitored phone number receives an incoming call, the following occurs on
the monitoring phone:
z The phone plays a warning tone (if enabled).
z The BLF key LED flashes red.
z The caller ID appears on the LCD screen (if enabled).
Advanced Phone Features
77
In the following figure, the phone LCD screen shows an incoming call from 3606 on the
monitored line.
Note
When there is an active call on the IP phone, you can transfer the active call to the
monitored phone number directly by pressing the BLF key. The phone transfers the
active call differently depending on the transfer mode on DSS key.
To configure the transfer mode on DSS key via web user interface:
1. Click on Features->Transfer.
2. Select the desired transfer mode from the pull-down list of Transfer Mode via
DSSkey. Depending on your selection:
- If you select Blind Transfer, press the BLF key to blind transfer to the monitored
phone number.
- If you select Attended Transfer, press the BLF key to dial out the monitored phone
number and then you can perform the attended or semi-attended transfer.
- If you select New Call, press the BLF key to place a new call to the monitored user.
3. Click Confirm to accept the change.
For more information on performing call transfer, refer to Call Transfer on page 65.
Call Recording
You can record calls by pressing a record key on the SIP-T42G IP phone. There are 2
different ways of configuring call recording and they even work differently:
z Record: The phone sends SIP INFO message containing a specific header “Record:
on/off” to trigger a recording.
z URL Record: The phone sends HTTP URL request to trigger a recording. Contact your
system administrator for the predefined URL.
If your phone is locked and the type of the keypad lock is set to be Function Keys or All
keys, you cannot use the Pickup, Dial, New Call and Cancel soft keys appear in the
figure above until unlocked.
User
78
Not
e
Guide SIP-T4
2
e
To confi
g
1. Pres
2. Sel
e
3. Pres
4. Pres
5.
(
Op
6. Pres
To confi
g
1. Pres
2. Sel
e
3. Pres
4. Ent
e
5.
(
Op
6. Pres
You ca
n
path Ds
s
The Rec
o
z
Duri
z
Wh
e
z
Duri
z
Duri
z
Wh
e
The Rec
o
z
Wh
e
z
Wh
e
To recor
1. Pres
If th
e
and
2. Pres
The
key
The re
c
more i
n
G IP Phone
g
ure a Reco
r
s Menu->Ca
l
e
ct the desir
e
s or
s or
tional.
)
Ente
r
s the Save s
o
g
ure a URL R
e
s Menu->Ca
l
e
ct the desir
e
s or
e
r the URL
(
e.
tional.
)
Ente
r
s the Save s
o
n
also confi
gu
s
key->Line K
e
o
rd/URL Rec
o
n
g
an activ
e
e
n calls are
o
n
g
a blind o
r
n
g
a confer
e
e
n the phon
e
or
d/URL Rec
o
e
n there are
e
n you plac
e
d a call:
s a Record
o
e
recordin
g
s
the Record
s the Recor
d
recording ic
o
LED turns off
.
c
o
r
d feature i
s
n
formation.
r
d key via p
h
l
l Feature->D
S
e
d DSS key.
, or the Swit
c
, or the Swit
c
r
the strin
g
th
o
ft key to ac
c
e
cord key vi
a
l
l Feature->D
S
e
d DSS key.
, or the Swit
c
g
., http://10.
r
the strin
g
th
o
ft key to ac
c
u
re the Rec
o
e
y.
o
rd keys co
n
e
call
o
n hold or m
u
r
attended tr
e
nce call
e
prompts y
o
o
rd keys are
no connect
e
e
a new call
o
r URL Recor
d
s
tarts succes
s
or URL Reco
r
d
or URL Rec
o
o
n disappe
a
.
s
not availabl
e
h
one user int
e
S
S Keys.
h soft key t
o
h soft key t
o
at will appe
a
c
ept the ch
a
a
phone use
S
S Keys.
h soft key t
o
1.2.224/pho
n
at will appe
a
c
ept the ch
a
o
rd or URL Re
c
n
trol the reco
u
te
ansfe
r
o
u to answer
not availabl
e
e
d calls on y
o
d
key durin
g
a
s
fully, there
c
r
d key LED fl
a
o
rd key a
g
ai
n
a
rs from the L
e
on all serve
r
e
rface:
o
select Key
o
select Rec
o
a
r on the LC
D
a
n
g
e or the
B
r
interface:
o
select URL
R
n
erecordin
g
.
a
r on the LC
D
a
n
g
e or the
B
c
ord keys vi
a
rdin
g
and ar
e
an incomin
g
e
:
o
ur phone
a
call.
c
ordin
g
icon
a
shes green.
n
to stop rec
o
CD screen a
r
s. Contact y
o
Event from t
h
o
rd from the
D
screen in t
h
B
ack soft key
R
ecord from
c
g
i) in the U
R
D
screen in t
h
B
ack soft key
a
web user in
e
available:
g
call
appears on
t
o
rdin
g
.
nd the Reco
o
ur system a
d
h
e Type field
Key Event fi
e
h
e Label fiel
d
to cancel.
the Type fiel
d
R
L Record fil
e
h
e Label fiel
d
to cancel.
terface at t
h
t
he LCD scr
e
rd or URL Re
c
d
ministrato
r
fo
.
e
ld.
d
.
d
.
e
d.
d
.
h
e
e
en
c
ord
r
Not
e
In
t
Not
e
O
u
Recordi
n
A recor
d
A recor
d
A recor
d
td
The rec
o
The can
You ca
n
an acc
e
e
t
ercom
Interco
m
operato
with a r
e
automa
e
u
tgoing I
n
To confi
g
1. Pres
2. Sel
e
3. Pres
4. Sel
e
5. Ent
e
6.
(
Op
7. Pres
You ca
n
To plac
e
1. Pres
The int
e
more i
n
The w
a
system
ng
status ind
i
Circumsta
n
d
in
g
is starte
d
d
in
g
cannot
b
d
in
g
cannot
b
d
o
rdin
g
box is
not be reco
r
n
listen to the
e
ss code to li
s
m
is a useful f
e
r or the secr
e
e
mote exten
s
tically answ
e
n
tercom
C
g
ure an inter
s Menu->Ca
l
e
ct the desir
e
s or
,
e
ct the desir
e
e
r the remot
e
tional.
)
Ente
r
s the Save s
o
n
also confi
gu
e
an interco
m
s the interco
e
rcom featur
e
n
formation.
a
y listening to
administrato
r
i
cations you
n
ce
d
b
e started
b
e
full
r
ded
recordin
g
s s
s
ten to the r
e
e
ature in an
e
tary. You c
a
s
ion for out
go
e
r the incomi
C
alls
com key via
l
l Feature->D
S
e
d DSS key.
,
or the Swit
c
e
d line from t
h
e
extension n
r
the strin
g
th
o
ft key to ac
c
u
re an interc
o
m
call:
m key when
e
is not avail
a
the recordin
g
r
for more inf
o
need to kno
w
I
c
appe
a
appe
a
appe
a
appe
a
appe
a
tored on yo
u
e
cordin
g
s.
office envir
o
a
n press the i
o
ing interco
m
n
g
intercom
phone user
S
S Keys.
c
h soft key to
h
e Account
I
umber in th
e
at will appe
a
c
ept the ch
a
o
m key via
w
the phone i
s
a
ble on all ser
v
g
s may be dif
f
o
rmation.
w
:
c
ons on the
L
ar
s on the L
C
a
rs for 1 sec
o
a
rs for 1 sec
o
a
rs for 1 sec
o
a
rs for 1 sec
o
u
r server syst
e
o
nment to q
u
ntercom ke
y
m
calls, and
t
calls.
interface:
select Inter
c
I
D field.
e
Value field.
a
r on the LC
D
a
n
g
e or the
B
w
eb user inte
s
idle.
v
ers. Contact
f
erent on diff
e
Advance
L
CD screen
C
D screen
o
nd
o
nd, then
g
o
e
o
nd
o
nd
e
m. For exa
m
u
ic
k
ly conne
c
y
to automat
i
t
he remote
e
c
om from th
e
D
screen in t
h
B
ack soft key
rface at the
your system
a
e
rent servers.
d Phone Fe
a
e
s bac
k
m
ple, you ca
n
c
t with the
i
cally conne
c
e
xtension will
e
Type field.
h
e Label fiel
d
y
to cancel.
path DSS Ke
y
a
dministrator
Contact you
r
a
tures
79
n
dial
c
t
d
.
y
.
for
r
User Guide SIP-T42G IP Phone
80
The phone is automatically connected to the extension specified in the Value field.
2. Press the intercom key again or the Cancel soft key to end the intercom call.
Incoming Intercom Calls
By default, the SIP-T42G IP phone supports to answer an incoming intercom call
automatically. The phone automatically plays a warning tone when it receives an
incoming intercom call. In addition, you can enable the phone to mute the
microphone when it automatically answers an incoming intercom call. You can also
enable the phone to automatically answer an incoming intercom call while there is
already an active call on the phone, the active call is placed on hold.
Intercom features you need to know:
Intercom features Description
Accept Intercom Allows you to enable or disable the IP phone to
automatically answer an incoming intercom call.
Intercom Mute Allows you to enable or disable the microphone on
the IP phone for Intercom calls.
Warning Tone
Allows you to enable or disable the IP phone to play
a warning tone when the IP phone receives an
incoming intercom call.
Intercom Barge
Allows you to enable or disable the IP phone to
automatically answer an incoming intercom call
while there is already an active call on the phone.
To configure intercom features via phone user interface:
1. Press Menu->Call Feature->Intercom.
2. Make the desired changes.
3. Press the Save soft key to accept the change or the Back soft key to cancel.
You can also configure these specific parameters via web user interface at the path
Features->Intercom.
Accept Intercom
You can enable or disable the phone to automatically answer an incoming intercom
call. If Accept Intercom is enabled, the phone automatically answers an incoming
intercom call. If Accept Intercom is disabled, the phone rejects incoming intercom calls
and sends a busy signal to the caller. Accept Intercom is enabled by default.
Note
Intercom Mute
Your administrator can set a time period delay before the phone automatically answers.
Contact your system administrator for more information.
M
u
Se
You ca
n
automa
If Interc
o
Mute is
d
Warnin
g
You ca
n
interco
m
before
a
automa
default.
Interco
m
You ca
n
call whil
e
phone
a
Interco
m
call. Int
e
u
lticast
P
You ca
n
announ
c
multica
s
Protoco
l
si
g
nalin
g
pre-con
f
specify
u
nding R
T
To confi
g
1. Pres
2. Sel
e
3. Pres
4. Pres
5.
(
Op
6. Ent
e
fiel
d
The
7. Pres
You ca
n
n
mute or un
-
tically. If Inte
o
m Mute is d
i
d
isabled by
d
Tone
n
enable or
d
m
call. If War
n
a
nswerin
g
th
e
tically answ
e
m
Bar
g
e
n
enable or
d
e
there is alr
e
a
utomaticall
y
m
Bar
g
e is di
s
e
rcom Bar
g
e
P
aging
n
use multica
c
ements out
s
t pa
g
in
g
ke
y
l
(
RTP
)
strea
m
g
. You can c
o
f
i
g
ured multi
u
p to 10 mul
t
T
P Strea
m
g
ure a multi
c
s Menu->Fe
a
e
ct the desir
e
s or
s or
tional.
)
Ente
r
e
r the multic
a
d
.
valid multic
a
s the Save s
o
n
also confi
gu
-
mute the mi
c
rcom Mute i
s
i
sabled, the
m
d
efault.
d
isable the p
h
n
in
g
Tone is
e
e
intercom c
e
rs the interc
o
d
isable the p
h
e
ady an acti
v
y
answe
r
s th
e
s
abled, the
p
is disabled
b
st pa
g
in
g
to
to people
w
y
on the pho
n
m
to the pre-
c
o
nfi
g
ure the
cast listenin
g
t
icast listenin
g
m
c
ast pa
g
in
g
k
a
tures->DSS
K
e
d DSS key.
, or the Swit
c
, or the Swit
c
r
the strin
g
th
a
st IP addres
s
a
st IP addres
s
o
ft key to ac
c
u
re a multic
a
c
rophone o
n
s
enabled, t
h
m
icrophone
h
one to play
e
nabled, the
all. If Warnin
g
o
m call with
o
h
one to aut
o
v
e call on th
e
e
intercom c
a
p
hone handl
e
b
y default.
quickly and
w
ithin the mu
l
n
e, which all
c
onfi
g
ured
m
phone to all
g
address
(
es
)
g
addresses.
k
ey via pho
n
K
eys.
h soft key t
o
h soft key t
o
at will appe
a
s
and port n
u
s
es ran
g
e fro
c
ept the ch
a
a
st pa
g
in
g
k
e
n
the phone
f
h
e micropho
n
is un-muted
a warnin
g
t
o
phone play
s
g
Tone is dis
a
o
ut warnin
g
.
o
matically a
n
e
phone. If I
n
a
ll and plac
e
e
s an incomi
n
easily forwa
r
l
ticast
g
roup
.
ows you to s
e
m
ulticast ad
d
ow it to rec
e
without inv
o
e user interf
a
o
select Key
o
select Pa
g
i
a
r on the LC
D
u
mbe
r
(e.g.,
2
m 224.0.0.0 t
a
n
g
e or the
B
e
y via web u
s
Advance
f
o
r
intercom
n
e is muted
f
for incomin
g
o
ne when re
c
s
a warning
t
a
bled, the p
h
Warning To
n
n
swe
r
an inc
o
n
tercom Bar
g
e
s the activ
e
ng
intercom
r
d time sensi
t
.
You can c
o
e
nd a Real T
i
d
ress
(
es
)
with
o
e
ive an RTP st
o
lvin
g
SIP si
gn
a
ce:
Event from t
h
n
g
from the
K
D
screen in t
h
2
24.5.6.20:1
0
o 239.255.25
5
B
ack soft key
s
er interface
d Phone Fe
a
calls
f
or intercom
g
calls. Interc
o
c
eiving an
t
one to alert
h
one
n
e is enable
d
o
min
g
interc
o
g
e is enable
d
e
call on hold
call like a w
a
t
ive
o
nfi
g
ure a
i
me Transpo
r
o
ut involvin
g
ream from
n
alin
g
. You c
h
e Type field
K
ey Event fi
e
h
e Label fiel
d
0
008
)
in the
V
5
.255.
to cancel.
at the path
a
tures
81
calls.
o
m
y
ou
d
by
o
m
d
, the
. If
a
itin
g
r
t
g
SIP
an
.
e
ld.
d
.
V
alue
User
82
Not
e
Not
e
Re
Guide SIP-T4
2
Dsskey-
>
You ca
n
stream
v
To confi
g
1. Clic
2. Sel
e
The
3. Clic
e
To send
1. Pres
The
the
Port
inv
o
The
The
2. Pres
3. Pres
e
ceiving
R
You ca
n
from th
e
specify
u
You ca
n
pa
g
in
g
c
parame
Pa
g
in
g
B
You ca
n
If the pri
then it
w
If G72
2
indica
t
Multic
a
outgoi
n
G IP Phone
>
Line Key.
n
also confi
gu
v
ia web user
g
ure a defa
u
k on Feature
s
e
ct the desir
e
default cod
e
k Confirm to
RTP stream:
s the multic
a
phone send
s
local netwo
r
)
. For both s
e
o
lved.
multicast pa
followin
g
fi
gu
s the Hold s
o
s the End C
a
R
TP Stre
a
n
confi
g
ure t
h
e
pre-confi
gu
u
p to 10 mul
t
n
also chan
ge
c
alls by con
f
ters are: Pa
g
B
ar
g
e
n
use the pa
g
ority of an in
c
w
ill be i
g
nore
d
2
codec is us
e
t
e that is prov
a
st RTP is one
w
n
g RTP multic
a
u
re the phon
interface.
u
lt codec for
s
->General
I
e
d codec fro
e
c is G722.
accept the
c
a
st pa
g
in
g
k
e
s
RTP to a pr
e
r
k then listen
s
e
ndin
g
and r
e
g
in
g
key LE
D
u
re shows a
m
o
ft key to pla
c
a
ll soft key to
a
m
h
e phone to
u
red multica
s
t
icast addre
s
e
the behav
i
f
i
g
urin
g
spec
g
in
g
Bar
g
e a
n
g
in
g
bar
g
e f
e
c
omin
g
mul
t
d
automatic
a
e
d for multica
s
iding high de
w
ay only fro
m
a
sts, all other
e to use a d
e
multicast pa
I
nformation.
m the pull-d
o
c
han
g
e.
e
y when the
p
e
confi
g
ured
s
to the RTP
o
e
ceivin
g
of t
D
illuminates
s
m
ulticast RT
P
e the curre
n
cancel the
m
receive a R
e
s
t address
(
e
s
s
ses that the
p
i
or of how th
e
ific paramet
e
n
d Pa
g
in
g
Pr
e
ature to def
i
t
icast pa
g
in
g
a
lly. If Disabl
e
s
t paging, th
e
finition voice
.
m
sender to t
h
existing calls
e
fault code
c
g
in
g
via we
b
o
wn list of M
u
p
hone is idle
multicast ad
o
n the preco
n
he multicast
s
olid
g
reen.
P
session on t
h
n
t multicast
R
m
ulticast RTP
e
al Time Tran
s
s)
without in
v
p
hone listen
s
e
phone ha
n
e
rs via web
u
i
ority Active.
i
ne the priori
t
g
call is lower
e
d is selecte
d
e
phone LCD
s
h
e multicast a
on the phon
e
c
for sendin
g
b
user interfa
c
u
lticast Cod
e
.
dress
(
IP: Po
r
n
fi
g
ured mul
t
RTP there is
n
h
e phone:
R
TP session o
n
session.
s
port Protoc
o
v
olvin
g
SIP si
g
s
to on the n
e
n
dles incomi
n
u
ser interfac
e
t
y of the voi
c
than that of
d
from the p
u
s
creen displa
ddress (es) (r
e
e
will be plac
e
Multicast RT
P
c
e:
e
c.
r
t
)
. Any phon
t
icast addre
s
n
o sip si
g
nali
n
n
hold.
o
l
(
RTP
)
strea
g
nalin
g
. You
c
e
twork.
ng
multicast
e
. The specifi
c
e call in pro
g
the active
c
u
ll-down list
o
ys icon t
o
e
ceiver). For
e
d on hold.
P
e in
s
s
(
IP:
ng
m
c
an
c
g
ress.
c
all,
o
f
o
Advanced Phone Features
83
Paging Barge, the voice call in progress shall take precedence over all incoming
multicast paging calls. The valid values in the Paging Barge field are:
z 1 to 10: Define the priority of the active call, 1 is the highest priority, 10 is the lowest
priority.
z Disabled: The voice call in progress shall take precedence over all incoming
paging calls.
Paging Priority Active
You can enable or disable this feature to decide how the phone handles the incoming
multicast paging calls, when there is already a multicast paging call on the phone. If
enabled, the phone will ignore the incoming multicast paging call with a lower priority,
otherwise, the phone will play the incoming multicast RTP and place the previous
multicast paging call on hold. If disabled, the phone will automatically ignore all
incoming multicast paging calls.
To configure multicast listening addresses via web user interface:
1. Click on Contacts->Multicast Paging.
2. Select the desired value from the pull-down list of Paging Barge.
3. Select the desired value from the pull-down list of Paging Priority Active.
4. Enter the multicast IP address (es) and port number (e.g., 224.5.6.20:10008) which
the phone listens for incoming RTP multicast in the Listening Address field.
5. Enter the label in the Label field. Label will appear on the LCD screen when
receiving the RTP multicast.
6. Click Confirm to accept the change.
Note
Music on Hold
Music on hold (MoH) is the business practice of playing recorded music to fill the silence
that would be heard by the callers who have been placed on hold. To use this feature,
you should specify a SIP URI pointing to a Music on Hold Server account, when placing
a call on hold, the phone will invite this SIP URI to the Music on Hold Server account. The
Music on Hold account automatically answers to the SIP INVITE messages and
immediately plays audio from some source located anywhere (LAN, Internet) to the
held party. Contact your system administrator for the SIP URI.
To configure music on hold server via web user interface:
The multicast IP addresses range from 224.0.0.0 to 239.255.255.255.
The priorities of listening addresses are predefined: 1 with the highest priority, 10 with the
lowest priority.
Both the multicast paging sender and the receiver will play a warning tone when
pressing the multicast paging key.
User
84
Not
e
M
e
Sh
Not
e
Not
e
Guide SIP-T4
2
1. Clic
2. Sel
e
3. Clic
4. Ent
e
5. Clic
Wh
e
e
e
ssage
s
ort Mess
You ca
n
messa
ge
messa
ge
number
indicat
o
e
To read
1. Pres
2. Sel
e
e
To send
1. Pres
2. Co
m
inp
u
3. Pres
4.
(
Op
fro
m
5. Ent
e
The S
M
more i
n
If the
p
to rea
d
All inv
o
G IP Phone
k on Accou
n
e
ct the desir
e
k on Advan
c
e
r the SIP URI
k Confirm to
e
n you have
s
age Ser
v
n
send and r
e
e
s can be in
d
e
, the phon
e
of waitin
g
m
o
r LED slow fl
a
a text mess
a
s Menu->Me
s
e
ct the desir
e
a text mess
a
s Menu->Me
s
m
pose the n
e
u
t mode.
s the Send s
o
tional.
)
Press
m
the From fi
e
e
r the numb
e
M
S feature is n
o
n
formation.
p
hone promp
t
d
the new m
e
o
lved parties
c
n
t.
e
d account f
r
c
ed.
(e.g., sip:mo
accept the
c
placed a c
a
v
ice (SM
S
e
ceive text
m
d
icated bot
h
e
LCD screen
m
essa
g
es (ex
a
a
shes red.
ag
e:
s
sa
g
e->Text
M
e
d messa
g
e
a
ag
e:
s
sa
g
e->Text
M
e
w text mess
a
o
ft key.
or
e
ld.
e
r you want t
o
o
t available
o
t
s receiving n
e
e
ssages direc
t
c
annot use e
r
om the pull-
h@sip.com)
c
han
g
e.
a
ll on hold, t
h
S
)
m
essa
g
es usi
n
h
acousticall
y
will prompt
r
a
mple: 3 Ne
w
M
essa
g
e->I
n
a
nd press th
e
M
essa
g
e->N
ag
e. You ca
, or the Swit
c
o
send the
m
o
n all servers.
e
w text mess
a
t
ly.
ncrypted RTP
down list of
A
i
n the Music
h
e held part
y
ng
the SIP-T4
2
y
and visuall
y
r
eceivin
g
ne
w
w
Text Messa
n
box.
e
View soft k
e
ew Messa
ge
n press the a
c
h soft key to
m
essa
g
e to i
n
C
ontact you
r
a
ges, you ca
n
(SRTP).
A
ccount.
on Hold Ser
v
y
can then h
e
2
G IP phone.
y
. When rec
e
w
text mess
a
g
e
)
and an
i
e
y.
e
.
bc soft key t
o
select the d
n
the To field.
r
system adm
i
n
also press t
h
v
e
r
field.
e
ar the musi
c
New text
e
ivin
g
a new
ag
es with the
i
con. The po
w
o
chan
g
e th
esired acco
u
i
nistrato
r
for
h
e View soft k
e
c
.
text
w
e
r
e
u
nt
e
y
Advanced Phone Features
85
6. Press the Send soft key to send the message or the Back soft key to cancel.
You can also send a text message via web user interface at the path Features->SMS.
To reply a text message:
1. Press Menu->Message->Text Message->Inbox.
2. Select the desired message and press the Reply soft key.
3. Compose the new text message. You can press the abc soft key to change the
input mode.
4. Press the Send soft key after completing the content.
To delete a text message:
1. Press Menu->Message->Text Message->Inbox (Sent Box, Outbox or Draftbox).
2. Select the desired message and then press the Option soft key.
3. Select Delete to delete the desired message.
The LCD screen prompts "Delete the selected message?".
4. Press the OK soft key to delete this message or the Cancel soft key to cancel.
Note
Voice Mail
You can leave voice mails for someone else on the SIP-T42G IP phone. You can also
listen to the voice mails stored in a centralized location. When receiving a new voice
mail, the phone will play a warning tone. The power indicator LED will slow flash red.
The phone LCD screen will prompt receiving a new voice mail and an icon.
Note
To leave a voice mail:
You can leave a voice mail for someone else when he/she is busy or inconvenient to
answer the call. Follow the voice prompt from the system server to leave the voice mail,
and then hang up after completing the voice mail.
To configure voice mail access codes via phone user interface:
1. Press Menu->Message->Voice Mail->Set Voicemail.
2. Press the navigation keys to highlight the account which you want to set.
You can also delete all text messages by pressing the Option soft key and then select
Delete All. For more information, refer to the above steps.
You can also delete a specific message after retrieving by pressing the Delete soft key.
Voice Mail feature is not available on all servers, contact your system administrator for
more information.
User Guide SIP-T42G IP Phone
86
3. Press the 123 soft key to select the proper input mode and then enter the voice
mail access code (e.g., *97).
4. Press the Save soft key to accept the change or the Back soft key to cancel.
Note
To listen to the voice mails:
1. When the phone user interface prompts receiving new voice mails and the power
indicator LED slow flashes red, press or the Connect soft key to dial out the
access voice mail code.
2. Follow the voice prompt to listen to the voice mails.
Note
To view the voicemail via phone user interface:
1. Press Menu->Message->Voice Mail->View Voicemail.
The phone LCD screen displays the amount of the voice mails that includes new or
old voice mails.
2. Select an account and then press the Connect soft key to listen to the voice mails.
Message Waiting Indicator (MWI)
The SIP-T42G IP phone supports MWI feature when receiving a new voice message. If
someone leaves you a voicemail, you will receive a message waiting indicator. MWI will
be indicated in three ways: a warning tone, the power indicator LED illuminates slow
flashing red and an indicator message (including a voice mail icon) appears on the
LCD screen. This is cleared only when you retrieve all voicemails or delete them.
For some particular servers, the MWI service is unsolicited. So the SIP-T42G IP phone just
need to handle the MWI messages sent from the server. But for some servers, the MWI
service is solicited. In this case, the SIP-T42G IP phone must enable the MWI Subscription
for MWI messages.
Note
The MWI Subscription parameters you need to know:
Voice mail access code must be predefined on the system server. Contact your system
administrator for the more information.
MWI service is not available on all servers. Contact your system administrator for more
information.
Before listening to the voicemails, make sure the voice mail access code has been
configured.
When all new voice mails are retrieved, the power indicator LED will stop flashing.
Advanced Phone Features
87
Options Description
Subscribe for MWI Enable or disable a subscription for MWI service.
MWI Subscription Period
Period of MWI subscription. The IP phone sends
refresh SUBSCRIBE request before initial SUBSCRIBE
expiration
Subscribe MWI to VM
Enable or disable a subscription to the voice mail
number for MWI service.
To use this feature, you should also configure the
voice mail number.
Note
To enable MWI subscription via web user interface:
1. Click on Account.
2. Select the desired account from the pull-down list of Account.
3. Click on Advanced.
4. Select Enabled from the pull-down list of Subscribe for MWI.
5. Enter the period time in the MWI Subscription Period (seconds) field.
6. Click Confirm to accept the change.
The IP phone will subscribe to the account number for MWI service by default.
To enable the Subscribe MWI to VM feature via web user interface:
1. Click on Account.
2. Select the desired account from the pull-down list of Account.
3. Click on Advanced.
4. Select Enabled from the pull-down list of Subscribe MWI to VM.
5. Click on Basic.
6. Enter the desired voice number in the Voice Mail field.
7. Click Confirm to accept the change.
The IP phone will subscribe to the voice mail number for MWI service using
Subscribe MWI to WM feature.
Whether the phone subscribes the MWI messages to the account or the voice number
depends on the server. Contact your system administrator for more information.
User Guide SIP-T42G IP Phone
88
Troubleshooting
This chapter provides general troubleshooting information to help you solve the
problems you might encounter when using your SIP-T42G IP phone.
If you require additional information or assistance with your new phone, contact your
system administrator.
Why is the phone LCD screen blank?
z Ensure your phone is properly plugged into a functional AC outlet.
z Ensure that the phone isn’t plugged into a plug controlled by a switch that is off.
z If the phone is plugged into a power strip, try plugging it directly into a wall outlet
instead.
z If your phone is powered from PoE, ensure you use a PoE compliant switch or hub,
or contact your system administrator for more information.
z Check that the power LED is on to ensure the phone is powered on.
Why does the phone display "Network Unavailable"?
z Ensure that the Ethernet cable is plugged into the Internet port on the phone and
the Ethernet cable is not loose.
z Ensure that the switch or hub in your network is operational.
z Contact your system administrator for more information.
Why can’t I get a dial tone?
Check for any loose connections and that the phone has been installed properly. For
the installation instructions, refer to Phone Installation on page 11.
Check whether dial tone is present on one of the audio modes.
z Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to
check whether dial tone is present for one of the audio modes.
z If the dial tone exists on another audio mode, connect a different handset or
headset to isolate the problem.
Why doesn’t the phone ring?
Check the ringer volume on your phone. To adjust the ringer volume setting, press the
Volume key when the phone is on-hook and idle. For more information, refer to Volume
on page 23.
Troubleshooting
89
Why can’t I receive calls?
z Check the SIP registration with your system administrator.
z Check DND (Do Not Disturb) mode is turned off on your phone. Refer to Do Not
Disturb (DND) on page 59.
z Check call forward feature is disabled on the phone. Refer to Call Forward on
page 61.
z Check whether the caller number is stored in the blacklist directory. Refer to
Blacklist on page 32.
Why is my handset not working?
Check to ensure that the handset cord is fully connected to both the handset jack on
the phone and handset. Refer to Phone Installation on page 11.
Why is my headset not working?
z Check to ensure that the headset cord is fully connected to the headset jack on
the phone. Refer to Phone Installation on page 11.
z Check to ensure that the headset mode is activated. Refer to Headset Use on
page 35.
z Check to ensure that the headset volume is adjusted to an appropriate level. Refer
to Volume on page 23.
How to change the user password?
You can change the user password via web user interface:
1. Click on Security->Password.
2. Enter the current user password in the Current Password field.
3. Enter the new user password in the New Password field and Confirm Password field.
4. Click Confirm to accept the change.
You can also contact your system administrator for help.
How to reboot the phone?
To reboot the IP phone via web user interface:
1. Click on Settings->Upgrade.
2. Click Reboot to reboot the IP phone.
Note Any reboot of your phone may take a few minutes.
User
90
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2
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Troubleshooting
91
system.
You can also export the system log to a Syslog Server, contact your system administrator
for more information.
How to Export/Import phone configurations?
We may need you to provide your phone configurations to help analyze your problem.
In some instance, you may need to import configurations to your phone.
To export your phone configurations via web user interface:
1. Click on Settings->Configuration.
2. Click Export to open file download window, and then save the file to your local
system.
To import phone configurations via web user interface:
1. Click on Settings->Configuration.
2. Click Browse to select a configuration file from your local system.
3. Click Import to import the configuration file.
Note
How to make a call using SRTP?
You can enable SRTP to encrypt the audio stream(s) of phone calls. The parties
participating in the call should enable SRTP. You can enable SRTP on per-account basis.
To enable SRTP via web user interface:
1. Click on Account.
2. Select the desired account from the pull-down list of Account.
3. Click on Advanced.
4. Select the desired type from the pull-down list of Basicencryption (SRTP).
5. Click Confirm to accept the change.
Note
The file format of configuration file must be “.bin”.
The SRTP feature is not available on all servers. Contact your system administrator for
more information.
User Guide SIP-T42G IP Phone
92
Regulatory Notices
Service Agreements
Contact your Yealink Authorized Reseller for information about service agreements
applicable to your product.
Limitations of Liability
TO THE FULL EXTENT ALLOWED BY LAW, YEALINK EXCLUDES FOR ITSELFAND ITS SUPPLIERS
ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDINGNEGLIGENCE), FOR
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OFANY KIND,
OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION
ORDATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
SALE,INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF
ITS PRODUCTS,EVEN IF YEALINK OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCHAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR
REFUND OF THE PURCHASERICE PAID, AT YEALINK’S OPTION. THIS DISCLAIMER OF
LIABILITY FOR DAMAGES WILL NOT BEAFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL
FAIL OF ITS ESSENTIAL PURPOSE.
Safety Instructions
Save these instructions. Read these safety instructions before use!
The following basic safety precautions should always be followed to reduce risk of fire,
electrical shock, and other personal injury.
General Requirements
z Before you install and use the device, read the safety instructions carefully
and observe the situation during operation.
z During the process of storage, transportation, and operation, please always
keep the device dry and clean.
z During the process of storage, transportation, and operation, please avoid
collision and crash of the device.
z Please attempt not to dismantle the device by yourself. In case of any
discrepancy, please contact the appointed maintenance center for repair.
z Without prior written consent, no organization or individual is permitted to
make any change to the structure or the safety design of the device.
Yealink is under no circumstance liable to consequences or legal issues
caused by such changes.
z Please refer to the relevant laws and statutes while using the device. Legal
rights of others should be respected as well.
Environmental Requirements
z Place the device at a well-ventilated place. Do not expose the device
under direct sunlight.
z Keep the device dry and free of dusts.
Regulatory Notices
93
z Place the device on a stable and level platform.
z Please place no heavy objects on the device in case of damageand
deformation caused by the heavy load.
z Keep at least 10 cm between the device and the closest object for heat
dissipation.
z Do not place the device on or near any inflammable or fire-vulnerable
object, such as rubber-made materials.
z Keep the device away from any heat source or bare fire, such as a candle
or an electric heater.
z Keep the device away from any household appliance with strong magnetic
field or electromagnetic field, such as a microwave oven or a refrigerator.
Operating Requirements
z Do not let a child operate the device without guidance.
z Do not let a child play with the device or any accessory in case of
accidental swallowing.
z Please use the accessories provided or authorized by the manufacturer only.
z The power supply of the device shall meet the requirements of the input
voltage of the device. Pleaseuse the provided surge protection power
socket only.
z Before plugging or unplugging any cable, make sure that your hands are
completely dry.
z Do not spill liquid of any kind on the product or use the equipment near
water, for example, near a bathtub, washbowl, kitchen sink, wet basement
or near a swimming pool.
z Do not tread on, pull, or over-bend any cable in case of malfunction of the
device.
z During a thunderstorm, stop using the device and disconnect it from the
power supply. Unplug the power plug and the Asymmetric Digital Subscriber
Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike.
z If the device is left unused for a rather long time, disconnect it from the
power supply and unplug the power plug.
z When there is smoke emitted from the device, or some abnormal noise or
smell, disconnect the device from the power supply, and unplug the power
plug immediately. Contact the specified maintenance center for repair.
z Do not insert any object into equipment slots that is not part of the product
or auxiliary product.
z Before connecting a cable, connect the grounding cable of the device first.
Do not disconnect the grounding cable until you disconnect all other
cables.
Cleaning Requirements
z Before cleaning the device, stop using it and disconnect it from the power
supply.
z Use a piece of soft, dry and anti-static cloth to clean the device.
z Keep the power plug clean and dry. Using a dirty or wet power plug may
lead to electric shock or other perils.
User Guide SIP-T42G IP Phone
94
Appendix A - Time Zones
Time Zone Time Zone Name
−11:00 Samoa
−10:00 United States-Hawaii-Aleutian
−10:00 United States-Alaska-Aleutian
−09:00 United States-Alaska Time
−08:00 Canada(Vancouver, Whitehorse)
−08:00 Mexico(Tijuana, Mexicali)
−08:00 United States-Pacific Time
−07:00 Canada(Edmonton, Calgary)
−07:00 Mexico(Mazatlan, Chihuahua)
−07:00 United States-Mountain Time
−07:00 United States-MST no DST
−06:00 Canada-Manitoba(Winnipeg)
−06:00 Chile(Easter Islands)
−06:00 Mexico(Mexico City, Acapulco)
−06:00 United States-Central Time
−05:00 Bahamas(Nassau)
−05:00 Canada(Montreal, Ottawa, Quebec)
−05:00 Cuba(Havana)
−05:00 United States-Eastern Time
−04:30 Venezuela(Caracas)
−04:00 Canada(Halifax, Saint John)
−04:00 Chile(Santiago)
−04:00 Paraguay(Asuncion)
−04:00 United Kingdom-Bermuda(Bermuda)
−04:00 United Kingdom(Falkland Islands)
−04:00 Trinidad&Tobago
−03:30 Canada- New Foundland(St.Johns)
−03:00 Denmark-Greenland(Nuuk)
−03:00 Argentina(Buenos Aires)
−03:00 Brazil(no DST)
−03:00 Brazil(DST)
−02:00 Brazil(no DST)
−01:00 Portugal(Azores)
0 GMT
0 Greenland
0 Denmark-Faroe Islands(Torshavn)
0 Ireland(Dublin)
0 Portugal(Lisboa, Porto, Funchal)
0 Spain-Canary Islands(Las Palmas)
0 United Kingdom(London)
0 Morocco
+01:00 Albania(Tirane)
+01:00 Austria(Vienna)
+01:00 Belgium(Brussels)
+01:00 Caicos
+01:00 Chad
+01:00 Croatia(Zagreb)
+01:00 Czech Republic(Prague)
+01:00 Denmark(Kopenhagen)
+01:00 France(Paris)
+01:00 Germany(Berlin)
Time Zone Time Zone Name
+01:00 Hungary(Budapest)
Appendix A-Time Zones
95
+01:00 Italy(Rome)
+01:00 Luxembourg(Luxembourg)
+01:00 Macedonia(Skopje)
+01:00 Netherlands(Amsterdam)
+01:00 Namibia(Windhoek)
+02:00 Estonia(Tallinn)
+02:00 Finland(Helsinki)
+02:00 Gaza Strip(Gaza)
+02:00 Greece(Athens)
+02:00 Israel(Tel Aviv)
+02:00 Jordan(Amman)
+02:00 Latvia(Riga)
+02:00 Lebanon(Beirut)
+02:00 Moldova(Kishinev)
+02:00 Russia(Kaliningrad)
+02:00 Romania(Bucharest)
+02:00 Syria(Damascus)
+02:00 Turkey(Ankara)
+02:00 Ukraine(Kyiv, Odessa)
+02:00 Syria(Damascus)
+03:00 East Africa Time
+03:00 Iraq(Baghdad)
+03:00 Russia(Moscow)
+03:30 Iran(Teheran)
+04:00 Armenia(Yerevan)
+04:00 Azerbaijan(Baku)
+04:00 Georgia(Tbilisi)
+04:00 Kazakhstan(Aktau)
+04:00 Russia(Samara)
+05:00 Kazakhstan(Aqtobe)
+05:00 Kyrgyzstan(Bishkek)
+05:00 Pakistan(Islamabad)
+05:00 Russia(Chelyabinsk)
+05:30 India(Calcutta)
+06:00 Kazakhstan(Astana, Almaty)
+06:00 Russia(Novosibirsk, Omsk)
+07:00 Russia(Krasnoyarsk)
+07:00 Thailand(Bangkok)
+08:00 China(Beijing)
+08:00 Singapore(Singapore)
+08:00 Australia(Perth)
+09:00 Korea(Seoul)
+09:00 Japan(Tokyo)
+09:30 Australia(Adelaide)
+09:30 Australia(Darwin)
+10:00 Australia(Sydney, Melbourne, Canberra)
+10:00 Australia(Brisbane)
+10:00 Australia(Hobart)
+10:00 Russia(Vladivostok)
+10:30 Australia(Lord Howe Islands)
+11:00 New Caledonia(Noumea)
+12:00 New Zealand(Wellington, Auckland)
+12:45 New Zealand(Chatham Islands)
+13:00 Tonga(Nukualofa)

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