YEALINK T42G IP Phone User Manual
YEALINK (XIAMEN ) NETWORK TECHNOLOGY CO., LTD. IP Phone Users Manual
YEALINK >
Users Manual
Copyright C o pyrig ht © 2013 YEALINK NETWO RK TEC HNO LO G Y C O ., LTD. Copyright © 2013 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format. When this publication is made available on media, Yealink Network Technology CO., LTD. gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any damages arising from use of an illegally modified or altered publication. Warranty THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS. YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance, or use of this guide. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. Declaration of Conformity Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity with the essential requirements and other relevant provisions of the CE, FCC. CE Mark Warning This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC. Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Class B Digital Device or Peripheral Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1. Reorient or relocate the receiving antenna. 2. Increase the separation between the equipment and receiver. 3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4. Consult the dealer or an experience radio/TV technician for help. WEEE Warning To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. GNU GPL INFORMATION Yealink SIP-T42G firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded from Yealink web site: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293. About This Guide About This Guide Thank you for choosing the SIP-T42G IP Phone, an ultra-elegant gigabit IP Phone which is especially designed for power users in the office environment. This unit provides business telephony features such as Call Hold, Call Transfer, Busy Lamp Field and 5-way Conference. This guide provides everything you need to quickly use your new phone. Be sure to verify with your system administrator that your network is prepared for configuring your IP phone. As well, be sure to read the Packaging Contents and Regulatory Notices sections in this guide before you set up and use the SIP-T42G IP phone. If this is your first time using the SIP-T42G IP phone, we recommend that you first refer to the Q uic k Insta lla tio n G uide and Q uic k Re fe re nc e G uide , which are available at: http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142. In This Guide This guide is based on firmware version 71. The topics provided in this guide include: Chapter 1 Overview Chapter 2 Getting Started Chapter 3 Customizing Your Phone Chapter 4 Basic Call Features Chapter 5 Advanced Phone Features User Guide SIP-T42G IP Phone Table of Contents Ab o ut This G uide .......................................................................... v In This Guide............................................................................................................................. v Ta b le o f C o nte nts ........................................................................ vi O ve rvie w ....................................................................................... 1 Hardware Component Instructions ..................................................................................... 1 Icon Instructions ...................................................................................................................... 3 LED Instructions ........................................................................................................................ 5 User Interfaces......................................................................................................................... 5 Phone User Interface .......................................................................................................... 6 Web User Interface ............................................................................................................. 6 Documentations ..................................................................................................................... 8 G e tting Sta rte d ............................................................................. 9 Packaging Contents .............................................................................................................. 9 Phone Installation ................................................................................................................. 11 Phone Initialization ................................................................................................................ 13 Phone Status .......................................................................................................................... 14 Basic Network Settings ......................................................................................................... 14 Registration ............................................................................................................................ 15 Idle Screen ............................................................................................................................. 15 C usto m izing Yo ur Pho ne ............................................................ 17 General Settings ................................................................................................................... 17 Wallpaper ........................................................................................................................... 17 Backlight ............................................................................................................................. 18 Contrast .............................................................................................................................. 18 Language ........................................................................................................................... 19 Date & Time........................................................................................................................ 19 Administrator Password .................................................................................................... 21 Key as Send ........................................................................................................................ 21 Keypad Lock ...................................................................................................................... 21 Audio Settings ....................................................................................................................... 23 vi Table of Contents Volume................................................................................................................................ 23 Ring Tones........................................................................................................................... 23 Contact Management ........................................................................................................ 24 Favorites .............................................................................................................................. 24 Local Directory .................................................................................................................. 25 Blacklist ................................................................................................................................ 32 Remote Phonebook ......................................................................................................... 33 Call History Management ................................................................................................... 34 System Customizations......................................................................................................... 35 Headset Use ....................................................................................................................... 35 DSS Keys .............................................................................................................................. 37 Account Management .................................................................................................... 45 Dial Plan .............................................................................................................................. 46 Emergency Number ......................................................................................................... 49 Live Dialpad ....................................................................................................................... 50 Hotline ................................................................................................................................. 50 Ba sic C a ll Fe a ture s ..................................................................... 51 Placing Calls .......................................................................................................................... 51 Answering Calls ..................................................................................................................... 53 Ending Calls ........................................................................................................................... 54 Redialing Numbers ............................................................................................................... 55 Recent Call In Dialing .......................................................................................................... 55 Auto Answer .......................................................................................................................... 56 Auto Redial ............................................................................................................................ 56 Call Completion.................................................................................................................... 57 Call Return ............................................................................................................................. 57 Call Mute ............................................................................................................................... 58 Call Hold/Resume ................................................................................................................. 58 Do Not Disturb (DND) ........................................................................................................... 59 Call Forward .......................................................................................................................... 61 Call Transfer ........................................................................................................................... 65 Call Waiting ........................................................................................................................... 66 Conference ........................................................................................................................... 66 Local Conference ............................................................................................................. 67 Network Conference ........................................................................................................ 68 Call Park ................................................................................................................................. 69 Call Pickup ............................................................................................................................. 70 Anonymous Call.................................................................................................................... 73 Anonymous Call Rejection.................................................................................................. 73 Adva nc e d Pho ne Fe a ture s ....................................................... 75 Busy Lamp Field (BLF) ........................................................................................................... 75 vii User Guide SIP-T42G IP Phone Call Recording ...................................................................................................................... 77 Intercom ................................................................................................................................. 79 Outgoing Intercom Calls .................................................................................................. 79 Incoming Intercom Calls .................................................................................................. 80 Multicast Paging ................................................................................................................... 81 Sending RTP Stream .......................................................................................................... 81 Receiving RTP Stream ....................................................................................................... 82 Music on Hold........................................................................................................................ 83 Messages ............................................................................................................................... 84 Short Message Service (SMS) ........................................................................................... 84 Voice Mail .......................................................................................................................... 85 Message Waiting Indicator (MWI) .................................................................................. 86 Tro ub le sho o ting .......................................................................... 88 Re g ula to ry No tic e s ..................................................................... 92 Service Agreements ............................................................................................................. 92 Limitations of Liability ............................................................................................................ 92 Safety Instructions ................................................................................................................. 92 Appe ndix A - Tim e Zo ne s .......................................................... 94 Inde x ................................................................ viii Overview Overview This chapter provides the overview of the SIP-T42G IP phone. The topics include: Hardware Component Instructions Icon Instructions LED Instructions User Interfaces Documentations If you require additional information or assistance with your new phone, contact your system administrator. Hardware Component Instructions The main hardware components of the SIP-T42G IP phone are the LCD screen and the keypad. User Guide SIP-T42 2G IP Phone Hardwarre component instruction ns of the SIP-TT42G IP phone are: Ite m De sc rip ptio n Show ws informatio on about calls, messages, soft keys, tim me, date e and other relevant data a: • Ca all information n—caller ID, call duration Ԙ LC CD Screen • Ico ons (for exam mple, • Misssed call textt or second in ncoming caller informatio on • Pro ompt text (for example, "SSaving file…") • Da ate and time ԙ Po ower Indicato or LED Indic cates phone power statuss. Ԛ Lin ne Keys Use these keys to o activate up p to six accou unts. HE EADSET Key Togg gles and indic cates the headset mode. MUTE Key Togg gles and indic cates the Mu ute feature on or off. MESSAGE Key Accesses voice messages. HO OLD Key Places a call on hold or resum mes a held ca all. RE EDIAL Key Rediials a previou usly dialed nu umber. TRANSFER Key Transsfers a call to o another party. ԝ Sp peakerphone e Key Togg gles the hand ds-free speak kerphone mo ode. Ԟ Vo olume Key ԟ Ke eypad ԛ Ԝ Adju usts the volum me of the han ndset, headset, speaker, and ringer. Provides the digitts, letters, and d special cha aracters in conttext-sensitive applicationss. Scroll through the e displayed in nformation. Ԡ Confirms actions or answers an a incoming call. Cancels actions or rejects an incoming ca all. ԡ So oft Keys Labe el automatically to identitty their conte ext-sensitive featu ures. Overrview Ico on Instru uctions Icons ap ppear on the phone LCD screen are described in the following g table: Ic o ns De sc rip ptio n Network is unavailable Registered successfully Registered failed Registering No register Hands-free speakerphone mode Handset mo ode Headset mo ode Multi-lingua al lowercase letters input m mode Multi-lingua al uppercase letters input mode Alphanume eric input mo ode Numeric inp put mode Voice Mail Text Messag ge Auto Answe er Do Not Disturb Call Forwarrd Call Hold Call Mute User Guide SIP-T42 2G IP Phone Ic o ns De sc rip ptio n Ringer volume is 0 Keypad Loc ck Missed Calls Received Calls Dialed Callss Missed Calls Forwarded Calls Recording box b is full A call cann not be record ded Recording starts successsfully Recording cannot be sttarted Recording cannot be sttopped Open VPN Blue Tooth Conference The contac ct icon The defaultt contact pho oto Overview LED Instructions Po we r Indic a to r LED LED Sta tus Solid red De sc riptio n The phone is initializing. The phone is powered on. Fast flashing red The phone is ringing. Slow flashing red The phone receives a text message or voicemail. Off The phone is powered off. Line ke y LED LED Sta tus Solid green De sc riptio n The line is seized. The line is in conversation. Fast flashing green The line receives an incoming call, the phone is ringing. Slow flashing green The call is placed on hold. Off The line is inactive. Line ke y LED (configured as BLF key) LED Sta tus De sc riptio n Solid red The monitored user is busy. Fast flashing red The monitored user receives an incoming call. Off The monitored user is idle. The monitored user does not exist. User Interfaces There are two ways to customize specific configurations on your SIP-T42G IP phone: Using the user interface on the IP phone. Using the user interface in an internet browser window from your PC. The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many instances, it is possible to use both the phone user interface and the web user interface to operate the phone and change settings. However, in some instances, it is only possible to use the phone or the web user interface. User Guide SIP-T42G IP Phone Phone User Interface You can customize your phone by pressing the Menu soft key to access the phone user interface. The Advanced options are only accessible to an administrator, and the default administrator password is admin (case-sensitive). For more information on customizing your phone using the available options from the phone user interface, refer to Customizing Your Phone on page 17. Web User Interface In addition to the phone user interface, you can also customize your phone via web user interface. In order to access the web user interface, you need to know the IP address of your new phone. To obtain the IP address, press the OK key on the phone. Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10) in the address bar of web browser on your PC. The default administrator user name and password are both admin (case-sensitive). The options you can use to customize the IP phone via phone user interface and/or via web user interface are listed in the following table: O ptio ns Pho ne Use r Inte rfa c e We b Use r Inte rfa c e √ √ Sta tus --IPv4 --MAC --Firmware --Network --Phone --Accounts Ba sic C a ll Fe a ture s --Auto Answer √ --Auto Redial √ --Call Completion √ --Call Forward √ --Call Waiting √ --Call Park √ --Call Pickup √ --Call Return √ √ --Conference --Anonymous Call √ --Anonymous Call Rejection √ --DND √ Ba sic Pho ne Se tting s --Language √ √ Overview O ptio ns Pho ne Use r Inte rfa c e --Date & Time √ --Administrator Password √ --Ring Tones √ --Contrast √ --Wallpaper √ --Backlight √ --Call Waiting √ --Keypad Lock √ --Phone Volume √ --Call History Management √ We b Use r Inte rfa c e --Contact Management --Local Directory √ --Blacklist √ --Remote Phonebook --Dial Plan --DSS Keys √ --Key as Send √ --Hot Line √ --Live Dialpad --Emergency Adva nc e d Pho ne Fe a ture s --BLF √ --Intercom √ --Call Recording √ √ --Multicast Paging --Music on Hold --Messages √ SIP Ac c o unt --User Options --Register Status √ --Account Active √ --Label √ --Display Name √ --Register Name √ --User Name √ --Password √ --SIP Server √ √ --Server Option --Registrar Port --Outbound Status √ --Outbound Proxy √ User Guide SIP-T42G IP Phone O ptio ns Pho ne Use r Inte rfa c e We b Use r Inte rfa c e --NAT Traversal No te --STUN Status √ --STUN Server √ The table above lists most of the feature options. Please refer to the relevant sections for more information. Documentations The following table shows documentations available for the SIP-T42G IP phone. Na m e C o nte nts Whe re fo und Quick Installation Basic set up of the In the Guide phone package Quick Reference Guide Basic call features and phone customizations In the package Fo rm a t/ La ng ua g e PDF/English PDF/English Phone/Web user interface settings User Guide Basic call features and advanced CD attached in the package PDF/English phone features No te You can also download the latest documentations from website: http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142. Getting Started Getting Started This chapter provides basic installation instructions and information for obtaining the best performance with the SIP-T42G IP phone. The topics include: Packaging Contents Phone Installation Phone Initialization Phone Status Basic Network Settings Registration Idle Screen If you require additional information or assistance with your new phone, contact your system administrator. Packaging Contents The following components are included in your SIP-T42G IP phone package: SIP- T42G IP Pho ne Pho ne Sta nd User Guide SIP-T42G IP Phone Po we r Ada pte r Ha ndse t & Ha ndse t C o rd Ethe rne t C a b le Q uic k Insta lla tio n G uide & Q uic k Re fe re nc e G uide C D- RO M Check the list before installation. If you find anything missing, contact your system administrator. 10 Getting Started Phone Installation If your phone is already installed, proceed to Phone Initialization on page 13. This section introduces how to install the phone with the components in the packaging contents: Attach the stand Connect the handset and optional headset Connect the network and power 1) Atta c h the sta nd De skm o unt Me tho d Wa llm o unt Me tho d 11 User Guide SIP-T42G IP Phone 2) No te C o nne c t the ha ndse t a nd o ptio na l he a dse t A headset is not provided in the packaging contents. Contact your system administrator for more information. 3) C o nne c t the ne two rk a nd po we r You have two options for power and network connections. Your system administrator will advise you which one to use. AC power Power over Ethernet (PoE) AC Po we r To c o nne c t the AC po we r: 1. Connect the DC plug on the power adapter to the DC5V port on the phone and connect the other end of the power adapter into an electrical power outlet. 2. Connect the supplied Ethernet cable between the Internet port on the phone and the Internet port in your network or switch/hub device port. 12 Getting Started Po we r o ve r Ethe rne t Using a regular Ethernet cable, the SIP-T42G IP phone can be powered from a PoE (IEEE 802.3af) compliant switch or hub. To c o nne c t the Po E: 1. Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub. No te If in-line power is provided, you don’t need to connect the AC adapter. Make sure the Ethernet cable and switch/hub is PoE compliant. The phone can also share the network with other network devices such as a PC (personal computer). It is an optional connection. Im po rta nt! Do not unplug or remove power to the phone while it is updating firmware and configurations. Phone Initialization After your phone has been powered on, the system boots up and performs the following steps: Auto m a tic Pho ne Initia liza tio n The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Initializing…Please wait" during the initialization. 13 User Guide SIP-T42 2G IP Phone DHC P (D Dyna m ic Ho stt C o nfig ura tio o n Pro to c o l) By defau ult the phone e attempts to o contact a DHCP server in your netwo ork in order to obtain th he valid IPv4 network setttings, e.g., IP address, sub bnet mask, de efault gatew way address and DNS address. No te If your network doess not use DHC CP, proceed to o Basic Netwo ork Settings on n page 14. Ph hone Sta atus You can n view the sysstem status of o your phone e via phone user interface e or web user interface e. Available information n of phone sttatus include es: Netw work status in ncluding WAN N port and LA AN port inforrmation. Phone status including device model, firm mware version n and MAC a address. Acc count status in ndicating the e register stattus of sip acc counts. To vie w the pho ne sta a tus via pho ne n use r inte rffa c e : 1. Press , or pre ess Me nu->Sta a tus. 2. Press or to scroll thro ough the list and view the e specific info ormation. To vie w the pho ne sta a tus via we b use r inte rfa c e : 1. Ope en the web browser of yo our computerr. 2. Ente er the IP addrress in the bro owser’s addrress bar, and then click En nte r. 3. Ente er the user na ame (admin) and passwo ord (admin) in n the login pa age. 4. Click C o nfirm to login. Ba asic Netw work Se ettings If your phone cannot contact a DHCP server for any reaso on, you need d to configure network settings man nually. IP pho ones support to use the IPv4 address o only, the IPv6 address only or both IPv4 and IPv v6 addresses. To c o nfig g ure the IP a ddre ss m o de e via pho ne use u r inte rfa c e : 1. Press Me nu->Adv va nc e d (passsword: admin) ->Ne two rk k->WAN Po rt-> >IP Mo de . 2. Press 3. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. or to select IPv v4 , IPv6 or IPv v4 & IPv6 from m the IP Mo d e field. To c o nfig g ure a sta tic IPv4 a ddre sss via pho ne use u r inte rfa c e : 14 Getting Sta arted 1. Press Me nu- >Adv va nc e d (passsword: admin) ->Ne two rk k->WAN Po rt-- >IPv4 . 2. Press 3. Ente er the desired d values in the e IP Addre ss, Sub ne t Ma sk s , G a te wa y , Prim a ry DNS S and or , or the Switcc h soft key to o select the Sta S tic IP from the Type field. Se c o nda ry DNS fields respecttively. 4. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. To c o nfig g ure a sta tic IPv6 a ddre sss via pho ne use u r inte rfa c e : 1. Presss Me nu->Ad dva nc e d (passsword: admin) ->Ne two rk k->WAN Po rt-->IPv6 . 2. Presss 3. Ente er the desired d values in th he IP Addre sss, IPv6 IP Pre fiix, G a te wa y , Prim a ry DNS S and or , or the Swittc h soft key to t select the Sta tic IP from m the Type fie eld. Se c o nda ry DNS fields respec ctively. 4. Presss the Sa ve soft key to ac ccept the cha ange or the Ba B c k soft key y to cancel. If you are e using an xD DSL modem, you can con nnect your ph hone to the Internet via PPPoE mode. You can set a WAN port to o be a PPPoE E port. The PP PPoE port willl perform a PPP negotiattion to obtain n the IP addrress. Contactt your system administrato or for the PPP PoE user nam me and passw word. To c o nfig g ure PPPo E via v pho ne use e r inte rfa c e : No te 1. Press Me nu->Adv va nc e d (passsword: admin) ->Ne two rk k->WAN Po rt-> >IPv4 . 2. Press 3. Ente er the user na ame and passsword in the corresponding fields. 4. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. or , or the Switcc h soft key to o select the PPPo E from th he Type field.. Using th he wrong network parame eters may resu ult in inaccessiibility of your p phone and may also ha ave an impac ct on your netw work performance. For mo ore information about these parameters, contac ct your system m administrator. Re egistratio on Generally, your phon ne will be dep ployed with multiple othe er phones. In this case, yo our system administrator will configure e the phone parameters beforehand, so that after you start up your phone, the phone will w be registe ered and read dy to use. If y your phone iss not registere ed, you may have to regisster it. For mo ore informatio on on how to o register you ur phone, refer to Acco ount Manage ement on pa age 45. Idle Scree en If the phone has succ cessfully startted up, the id dle LCD scree en is shown a as below. Idle Sc re e e n de sc riptio n: 15 User Guide SIP-T42G IP Phone No . De sc riptio n This area shows the phone’s time & date. This area shows the phone feature status. For more information you can refer to Icon Instructions on page 3. This area shows the line key labels. You can customize the line key as other function. For more information you can refer to Line Keys on page 37. 16 This area shows three page icons. This area shows the soft key labels. The default soft key labels are “History”, “Favorites”, “DND” and “Menu”. This area shows the wallpaper. You can customize the wallpaper. For more information you can refer to Wallpaper on page 17. Custom mizing Your Phone Cu ustomizzing Yo our Phone You can n customize your SIP-T42G IP phone by y configuring the backligh ht, date & tim me, ring tone es and so on. You can ad dd contacts to t the phone e’s local direc ctory manually or from calll history. You can also handle incomin ng calls from different con ntacts in diffe erent ways. This chapter providess basic opera ating instructions for custo omizing your phone. The topics in nclude: Gen neral Settingss Aud dio Settings Con ntact Management Call History Mana agement Syste em Customizzations If you req quire additio onal informatiion or assistance with you ur new phone e, contact yo our system administrator Ge eneral Settings Wa allpaper You can n customize the wallpape er of the SIP-T4 42G IP phone e. You can change the wallpaper image via a phone user interface or web user inte erface. You c can also uplo oad custom wallpaper im mages via we eb user interfa ace. The file format of wa allpaper imag ge must be .jpg, .png orr .bmp. Contact your system administrrator for the d detailed requirem ment of the file format. To c ha ng g e the wa llpa a pe r via pho o ne use r inte rfa r ce: 1. Press Me nu->Ba sic s ->Displa y -> >Wa llpa pe r 2. Press 3. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. or , or the Switcc h soft key to o select the desired wallp paper image. n also change e wallpaper via web userr interface att the path You can Se tting s-> - Pre fe re nc e . To uplo a d the c usto m ize d wa llpa a pe r via we b use r inte rfa c e : 1. Click on Settings->Preference e. 17 User Guide SIP-T42 2G IP Phone 2. In th he Uplo a d Wa a llpa pe r field d, click Bro wse to select th he wallpaperr image from your loca al system. 3. Click Uplo a d to upload the file. 4. Click C o nfirm to accept the change. The customized wallpaper ap ppears in the e pull-down lisst of Wa llpa p pe r. Backlight You can n configure th he backlight feature to ad djust the brig ghtness of the e phone LCD screen. Backlight tim me specifies th he delay time e to turn off the backlightt when the IP phone iss inactive. Shorter backlig ght time is annoying if the backlight is tturned off qu uickly which do oes not give you enough h time to read d messages. Active level iis used to ad djust the backlight intensitty of the LCD D screen. Inac ctive level de efines whethe er the IP phone complettely turns off the backlight of the LCD screen after a period of iinactivity. You can n configure th he backlight status on the e LCD screen n as the follow wing types: Alwa a ys o n: Back klight is on pe ermanently. 1m in n, 2m in, 5m in n, 10m in, 30m m in: Backlightt is turned offf when the phone is inacttive for approximate ly 1min, 2min n, 5min, 10min n or 30min. To c o nfig g ure the b a c klig ht via pho ne use r inte e rfa c e : 1. Press Me nu->Ba sic s ->Displa y -> >G e ne ra l. 2. Press or , or the Switcc h soft key to o select the desired level from the Ac tive Le ve e l field. 3. Press or , or the Switcc h soft key to o select the desired value e from the Ina c tive Le ve l fie eld. 4. Press or , or the Switcc h soft key to o select the desired time from the Ba c klig ht Tim e fie eld. 5. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. You can n also configu ure the back klight via web b user interfac ce at the path Se tting s-> - Pre fe re nc e . Contrast You can n configure th he contrast of o the expanssion model (E EXP40) to a c comfortable level. Premise is the expanssion model has h been con nnected to th he phone. To c o nfig g ure the c o ntra st via pho ne use r inte rffa c e : 1. 2. Presss Me nu->Ad dva nc e d (passsword: admin) ->Pho ne Se S tting ->C o ntra st. Press contrast. 18 or , or the Switcc h soft key to o increase orr decrease th he intensity of Custom mizing Your Phone The default conttrast level is 2. 3. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. Lan nguage The defa ault language of the phone user interfface is English. The phone e will detect and use the same langua age as which h of your interrnet browser for the web user interfac ce. If the lang guage of you ur internet bro owser is not su upported by y the phone, the web user interface e will use Eng glish by defau ult. You can change the language forr the phone user interface e and the we eb user interface respectiively from ea ach other. No te Not all languages arre available fo or selection. The available languages depend on the langua age packs currrently loaded d to the IP pho one. Please contact your system administrator for mo ore information n about the available lang guages of you ur new phone e. To c ha ng g e the la ng u ua g e fo r the pho ne use r in nte rfa c e : 1. Press Me nu->Ba sic s ->La ng ua g e . 2. Press 3. Press the Sa ve so oft key to acc cept the cha ange. or to select the e desired language Text appears on the LCD scre een will chan nge to the selected langu uage. To c ha ng g e the la ng u ua g e fo r the we w b use r inte e rfa c e : 1. Click on Se tting s->Pre fe re nc e . 2. Sele ect the desire ed language from the pull-down list off La ng ua g e . 3. Click C o nfirm to accept the change. Text displays on the web userr interface wiill change to the selected d language. Date & Time The date e and time display on the e LCD screen when the ph hone is idle. If the phone cannot obtain the da ate and time e from the Sim mple Network Time Protoc col (SNTP) serrver, contact your system administrato or for more information. Yo ou can confiigure the pho one to obtain n the date and time from m the SNTP server automatically, or con nfigure the date and time e manually. To c o nfig g ure the SNTP se tting s via a pho ne use r inte rfa c e : 1. Press Me nu->Ba sic s ->Da te & Tim i e ->G e ne ra a l->SNTP. 2. Press or , or the Switcc h soft key to o select the time zone tha at applies to your area a from the Tim m e Zo ne field d. 19 User Guide SIP-T42 2G IP Phone The default time zone is "+8 China(Beijing) )". 3. Ente er the domain n names or IP P addresses in the NTP Se rve r r 1 and NT TP Se rve r 2 fie elds, resp pectively. 4. Press or, or the Switcc h soft key to o select Auto m a tic from th he Da ylig ht Sa viing field. 5. No te Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. Please refer to Appe endix A - Time e Zones for the e list of availab ble time zone es on the IP phone. To c o nfig g ure the da te e a nd tim e m a nua lly via pho ne use r in nte rfa c e : 1. Press Me nu->Ba sic s ->Da te & Tim i e ->G e ne ra a l->Ma nua l. 2. Ente er the specific c date and time. 3. Press the Sa ve so oft key to acc cept the cha ange. The time that displays on the LCD screen will change accordingly. To c o nfig g ure the da te e a nd tim e fo o rm a t via pho o ne use r inte rfa c e : 1. Press Me nu->Ba sic s ->Da te & Tim i e - >Fo rm a t. 2. Press or , or the Switcc h soft key to o select the desired date format from the Da te e Fo rm a t field d. 3. Press or , or the Switcc h soft key to o select the desired time format (12 Hour or 24 4 Hour) from the Tim e Fo rm a t field. 4. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. There are 7 available e date forma ats, for examp ple, the date e format "WW WW DD MMM","W WWW" repressents the abb breviation of the week, "D DD" representts two-digit of o the date, an nd "MMM" rep presents the first three lettters of the month. The date e formats you u need to know: D te Fo rm a t Da a m ple (2013--2-27) Exa WW WW MMM DD Wed Feb 27 DD-MMM-YY 27-Feb-13 YYYY-MM-DD 2013-02-27 DD/MM/YYYY 27/02/2013 MM/DD/YY 02/27/13 DD D MMM YYYY 27 Feb 2013 WW WW DD MMM Wed 27 Feb You can n also configu ure the date and time setttings via web b user interfa ace at the pa ath Se tting s-> - Tim e & Da tee . 20 Custom mizing Your Phone Administrato or Passw word You can n change the e administrato or password to protect yo our phone fro om unauthorrized use. Only y the users ow wning the ad dministrator password hav ve the permission to chan nge the adva anced settings. To c ha ng g e the a dm in nistra to r pa ssswo rd via pho o ne use r inte e rfa c e : 1. Press Me nu->Adv va nc e d (passsword: admin) ->Pa sswo rd r ->Adm in Pa a sswo rd . 2. Ente er the old passsword in the e C urre nt Pa ssswo rd field. 3. Ente er the new pa assword in the Ne w Pa ssw wo rd field. 4. Ente er the new pa assword again in the C o nfirm Pa sswo rd r field. 5. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. Keyy as Send You can n set the "#" or o "*" to perfo orm as a send d key while diialing a call. To se t the ke y a s se nd n via pho ne use r inte rfa c e : 1. l Fe a ture ->O the rs->G e ne ra l. Press Me nu->C a ll 2. Press or , or the Switcc h soft key to o select Ke y # or Ke y * fro om the Ke y As Se nd d field, or sele ect Disa b le d to disable th his feature. 3. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. n also configu ure key as send via web user interface e at the path You can Fe a ture s->G e ne ra l In nfo rm a tio n. Keyypad Locck You can n lock the key ypad of yourr phone when n you are tem mporarily nott using it. This feature helps you to protect yourr phone from m unauthorize ed use. This feature allows yo ou to perform m the followin ng: Me e nu Ke y: The Menu u soft key is lo ocked. You cannot accesss the menu of the phon ne until unloc cked. A new voice mail ca an be accesssed by pressin ng the Connect soft key, but the voice mail code cannot be b configured d. Fun nc tio n Ke ys: The function keys are locked. You u cannot use the MESSAG GE, REDIAL, HOLD, MUTE, TRANSFER, OK, O X, navigattion keys, soft keys, line e keys and me emory keys until unlocked d. All Ke ys: All keys are a locked. You are only allowed to dial emergenc cy numberss, answer incoming calls by b lifting the handset, pre essing the Spea akerphone ke ey or pressing g the HEADSE ET key and place an active call on hold by pressing g the Hold so oft key. 21 User Guide SIP-T42 2G IP Phone No te The em mergency num mber setting, if desired, musst be made before lock ac ctivation. For more in nformation, re efer to Emerge ency Numberr on page 49. a te the ke yp a d lo c k via pho ne use r in nte rfa c e : To a c tiva 1. Press Me nu->Adv va nc e d (passsword: admin) ->Pho ne Se tting s->Ke y pa d Lo c k. 2. Press or , or the Switcc h soft key to o select Ena b le d from the e Ke ypa d Lo c k Ena b le field. 3. Press or , or the Switcc h soft key to o select the desired type from the Ke ypa Lo c k Type field. 4. Press the Sa ve so oft key to acc cept the cha ange. 5. Long g press to lock the keypad imme ediately whe en the phone e is idle. The LCD screen prompts “Key ypad Lock!” and displayss the icon You can n configure th he interval (in n seconds) to o automatica ally lock the kkeypad instea ad of long pre essing To c o nfig g ure the inte rva r l fo r a uto m a tic ke ypa d lo c k via we e b use r inte rffa c e : No te 1. Click on Fe a ture s->Pho ne Lo c k. 2. Ente er the desired d time in the Auto Lo c k Tim m e O ut (0~36 600s) field. 3. Click C o nfirm to accept the change. The default time outt is 0 seconds, that is, you can long presss only. to loc ck the keypad You ca an configure the time out for f automatic c keypad loc ck via web user interface ck the keypad d, you should d know the ke eypad unloc ck PIN of the phone. The To unloc default keypad unlock PIN is null. To se t the ke ypa d lo c k PIN via ph ho ne use r inte e rfa c e : No te 1. s ->Pho ne Un nlo c k PIN. Press Me nu->Ba sic 2. Ente er the C urre ntt PIN, Ne w PIN and C o nfirrm PIN in the corresponding fields. 3. o cancel. Press the Sa ve so oft key to acc cept the setting or the Ba a c k soft key to The PIN N code can only be 0~9, an nd not more than 15 chara acters. To unlo c k the ke ypa d lo c k via ph ho ne use r inte e rfa c e : 1. Press any locked d key, the LCD D screen pro ompts “Unlock PIN”. 2. Ente er the PIN in the Unlo c k PIN field. 3. Press the O K soft key to unloc ck the keypad. The 22 m the LCD screen. icon disappears from Custom mizing Your Phone You can long pre ess No te to lo ock the keyp pad again. You ca an also unlock k the keypad by administra ator password. e ypa d lo c k viia pho ne use e r inte rfa c e : To de a c tiva te the ke 1. va nc e d (passsword: admin) ->Pho ne Se tting s->Ke y pa d Lo c k. Press Me nu->Adv 2. Press or , or the Switcc h soft key to o select Disa b le d from the e Ke ypa d Lo c k Ena b le field. Press the Sa ve so oft key to acc cept the cha ange. 3. n also activatte or deactiv vate the keyp pad lock via web user inte erface at the You can path Fe a ture s- >Pho ne n Lo c k. Au udio Setttings Volume You can n press the Vo olume key to adjust the rin nger volume when the ph hone is idle. You can also o press the Vo olume key to o adjust the re eceiver volum me of currently used audio devices (handset, sp peakerphone e or headset), when the phone is in the e dialing interface e or during a call. To a djusst the vo lum e whe n the ph ho ne is idle : 1. Press to adjust the e ringer volum me. To a djusst the vo lum e whe n the ph ho ne is during a c a ll: 1. Press t adjust the volume of currently to used d audio devic ce (handset, spea akerphone or o headset). No te If ringe er volume is ad djusted to min nimum, the icon will ap ppear on the LCD screen. Rin ng Tones Ring tones are used to t indicate in ncoming calls. You can se elect differen nt ring tones to distinguish the differe ent accountss registered on o your phone or to disting guish your ph hone from you ur neighbor’ss. To se le c t a ring to ne fo r the pho ne via pho ne use r inte rfa c e : 1. Press Me nu->Ba sic s ->So und ->Ring To ne s. 2. Press 3. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. or to select the e desired ring g tone. 23 User Guide SIP-T42G IP Phone To se le c t a ring to ne fo r the pho ne via we b use r inte rfa c e : 1. Click on Se tting s->Pre fe re nc e . 2. Select the desired ring tone from the pull-down list of Ring To ne . 3. Click C o nfirm to accept the change. To se le c t a ring to ne fo r the a c c o unt via we b use r inte rfa c e : 1. Click on Ac c o unt. 2. Select the desired account from the pull-down list of Ac c o unt. 3. Click on Ba sic 4. Select the desired ring tone from the pull-down list of Ring To ne . If C o m m o n is selected, this account will use the ring tone selected for the phone at Se tting s- >Pre fe re nc e . Refer to the above instruction. 5. Click C o nfirm to accept the change. You can also upload custom ring tones for your phone, contact your system administrator for more information. The ring tone for an incoming call on the phone may be different. For example, when the phone receives an incoming call from a contact stored in the local directory, it will play the ring tone assigned to the contact in the contact directory (refer to Adding Contacts in the Contact Management section). Otherwise, the phone will play the ring tone assigned to the account. If both the contact ring tone and the account ring tone are not assigned, then the phone will play the ring tone assigned for the phone. No te Contact Management This section provides the operating instructions for managing contacts. The topics include: Favorites Local Directory Blacklist Remote Phonebook Favorites Favorites provide easy access to the lists you use frequently. The lists may contain Local Directory, History, Remote Phone Book and LDAP. To c o nfig ure the fa vo rite s via we b use r inte rfa c e : 1. 24 Click on C o nta c ts->Se tting . Custom mizing Your Phone 2. In th he Fa vo rite bllock, select the desired lisst from the Diisa b le d colum mn and click The selected list appears in th he Ena b le d column. 3. Repeat the step 2 to add mo ore lists to the e Ena b le d column. 4. To re emove the lisst from the En na b le d colum mn, click 5. To adjust the ord der of list, click or The lists appear on o the LCD screen in the adjusted ord der. 6. Click C o nfirm to accept the change. If you don’t configure the remote e phonebook in advance in the C o nta c ts->Re m o te Pho ne b o o k, you cannot see the remote phonebook in the phone user in nterface. No te You ca an configure the favorites via v web user in nterface only y. To c he c k the fa vo rite e s via pho ne use r inte rfa c e : 1. Press the Fa vo ritee s soft key when the phone is idle. The phone LCD screen displa ays the list(s) of o favorites. If the ere is only on ne list in the fa avorite, presssing the Fa vo o rite s soft key y enters this lisst direc ctly. Loccal Directtory The builtt-in phone dirrectory storess the names and phone numbers of yo our contacts. You can store up to 1000 contacts in your phone'ss local directo ory. There are e four default groups in n the local directory: All Contacts, Co ompany, Fam mily and Friend. You can add 25 User Guide SIP-T42 2G IP Phone new gro oups and add d new contacts to different groups in the local dire ectory. You can edit, delete or search h for a conta act in the local directory. You can also o dial a conta act from the e local directory. Add ding Group ps To a dd a g ro up to a lo c a l dire c to o ry: 1. Press the Fa vo ritee s soft key. The IP phone entters the locall contacts dirrectly as therre is only Loca al Directory in the favo orites by defa ault. If Local Directory y is removed from the fav vorites, press Me M nu->Dire c to ry ->Lo c a l C o nta n c ts. 2. Press the G ro up soft key. 3. Ente er the desired d group name in the G ro up u Na m e field d. 4. Press 5. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. or to select the e desired gro oup ring tone e from the Rin ng To ne s field d. You can n also press th he O ptio n soft key to edit or o delete the e Company, FFamily and Frriend contact groups. Add ding Conta acts You can n add contac cts to your loc cal directory y in the follow wing ways: Man nually From m call history From m remote pho onebook Adding g C o nta c tss Ma nua lly To a dd a c o nta c t to the lo c a l dire e c to ry m a nua a lly: 1. Press the Fa vo ritee s soft key. al Directory in the The IP phone entters the locall contacts dirrectly as therre is only Loca favo orites by defa ault. If Local Directory y is removed from the fav vorites, press Me M nu->Dire c to ry ->Lo c a l C o nta n c ts. 2. Sele ect the desire ed contact group. 3. Press the Add sofft key. 4. Ente er the name and the offic ce, mobile or other numbe ers in the corrresponding fields. 5. Press or , or the Switcc h soft key to o select the desired acco ount from the Ac c o unt field. If Au uto is selected d, the phone e will use the first available e account w when placing calls 26 Custom mizing Your Phone to th he contact frrom the local directory. 6. Press or , or the Switcc h soft key to o select the desired ring to one from the Ring or , or the Switcc h soft key to o select the desired photo o from the Ph ho to field d. 7. Press field d. 8. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. If the contact has exxisted in the directory, the LCD screen will w prompt “C Contact name already existed!”. No te Adding g C o nta c tss fro m C a ll Histo ry To a dd a c o nta c t to the lo c a l dire e c to ry fro m th he c a ll histo ry: 1. Press the Histo ry soft key. 2. Press 3. Press the O ptio n soft key, and d then select Add to C o ntta c ts from the prompt list. 4. Ente er the contac ct name. 5. Press the Sa ve so oft key to acc cept the cha ange. or to highlight the desired entry. The entry is succe essfully saved d in the local directory. Adding g C o nta c tss fro m re m o te pho ne b o o k To a dd a c o nta c t to the lo c a l dire e c to ry fro m th he re m o te ph ho ne b o o k: 1. Press Me nu->Diree c to ry ->Re m o te Pho ne Bo o o k. If Re emote Phone e Book is added to the fav vorites, press Fa vo rite s->Re m o te Pho ne Bo o k. 2. Sele ect the desire ed remote gro oup. 3. Press 4. Press the O ptio n soft key, and d then select Add to C o ntta c ts from the prompt list. 5. Press the Sa ve so oft key to sav ve the contac ct to the loca al directory. or to highlight the desired entry. If the e contact ha as already exxisted in the lo ocal directorry, the LCD sc creen will pro ompt "Ove erwrite the orriginal contact?". Press the O K soft key y to overwrite e the original contact in the lo ocal directory y or the C a ncc e l soft key to o cancel. For more e information n on remote phonebook operating, re efer to Remotte Phoneboo ok on page 33 3. Editing Conta acts To e dit a c o nta c t in the lo c a l dire e c to ry: 1. Press the Fa vo ritee s soft key. 27 User Guide SIP-T42 2G IP Phone The IP phone entters the locall contacts dirrectly as therre is only Loca al Directory in the favo orites by defa ault. If Local Directory y is removed from the fav vorites, press Me M nu->Dire c to ry ->Lo c a l C o nta n c ts. 2. Sele ect the desire ed contact group. 3. Press 4. Press theO ptio n soft key, and then select De ta il from th he prompt lisst. 5. Press 6. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. or or to highlight the desired contact. to highlight the contact information and then edit. Deleting Conttacts To de le te e a c o nta c t fro f m the lo c a l dire c to ry: 1. Press the Fa vo ritee s soft key. The IP phone entters the locall contacts dirrectly as therre is only Loca al Directory in the favo orites by defa ault. If Local Directory y is removed from the fav vorites, press Me M nu->Dire c to ry ->Lo c a l C o nta n c ts. 2. Sele ect the desire ed contact group. 3. Press 4. Press the O ptio n soft key, and d then select De le te from the prompt list. or to highlight the desired contact. The LCD screen prompts the following wa arning: 5. No te Press the O K soft key to confirm the deletiing or the C a nc e l soft key y to cancel. You ca an also delete e all contactss by pressing the O ptio n soft key and the en select De le e te All. For more informa ation, refer to the above steps. You can n also manag ge the contacts via web user interface e at the path C o nta c ts t ->C o nta c ts. Uploading Co ontact Phottos To uplo a d a ne w c ussto m pho to fo o r the c o nta c t via we b usse r inte rfa c e : 1. Click on C o nta c ts t ->C o nta c ts. 2. Click Bro wse , and then select a photo fro om your locall computer. 3. Click Uplo a d Pho o to to upload d the photo. You can n also click Dee le te Pho to to delete the photo. 28 Custom mizing Your Phone No te The phone only supp ports uploadin ng the png, jp pg or bmp forrmat files. You ca an only delete e the custom photos. g e the c usto m pho to fo r the c o nta c t via v we b use r inte rfa c e : To c ha ng 1. Click on C o nta c ts t ->C o nta c ts. 2. Click to select th he desired en ntry which you want to ed dit. 3. Sele ect the desire ed photo from m the pull-do own list of Pho o to . 4. Click Edit to accept the chan nge. When yo ou place a call to the con ntact or rece eive a call fro om the conta act, the phon ne LCD scre een will show w the contactt photo. Placing Calls to Contactts To pla c e a c a ll to a c o nta c t fro m the lo c a l dir re c to ry: 1. Press Fa vo rite s so oft key. The IP phone entters the locall contacts dirrectly as therre is only Loca al Directory in the favo orites by defa ault. If Local Directory y is removed from the fav vorite, press Me M nu->Dire c to ry ->Lo c a l C o nta n c ts. 2. Sele ect the desire ed contact group. 3. Press 4. Press the Dia l sofft key. or to highlight the desired contact. 29 User Guide SIP-T42 2G IP Phone If on nly one numb ber of the con ntact is stored in the loca al directory, p press the Dia l soft key to dial out th he number. If mu ultiple numbe ers of the contact are sto ored in the loc cal directory y, press the Diia l soft key to displa ay a list of num mbers. Press orr to highlight the desiired number.. Press the Dia a l soft key to dial out the number. Sea arching forr Contacts To se a rc c h fo r a c o nta a c t in the lo c a l dire c to ry: 1. Press the Fa vo ritee s soft key. The IP phone entters the locall contacts dirrectly as therre is only Loca al Directory in the favo orites by defa ault If Local Directory y is removed from the fav vorites, press Me M nu->Dire c to ry ->Lo c a l C o nta n c ts. 2. Press the Se a rc h soft key. 3. Ente er a few conttinuous chara acters of the contact nam me or continu uous numberrs of the contact pho one number using the key ypad. The contacts wh hose name orr phone num mber matchess the charac cters entered will app pear on the LCD screen. You can dial from the resu ult list. Sea arch Sourcce List in Dialing You can n search for a contact in your desired list when the e phone is in tthe dialing interface e. The lists ma ay contain Lo ocal Contacts, History, Re emote Phone ebook and LD DAP. To c o nfig g ure se a rc h so s urc e list in dia ling via we w b use r inte rfa r ce: 1. Click on C o nta c ts t ->Se tting . 2. In th he Se a rc h So urc u e List In Dia ling block, select the de esired list from m the Disa b le ed colu umn and click The selected list appears in th he Ena b le d column. 3. Repeat the step 2 to add mo ore lists to the e Ena b le d column. 4. To re emove the lisst from the En na b le d colum mn, click 5. To adjust the ord der of list, click or The search resultts display on the LCD scre een in the adjusted order.. 30 Custom mizing Your Phone 6. Click C o nfirm to accept the change. You ca an configure search source e list in dialing via web user interface onlly. No te c h fo r a c o nta a c t in the e na a b le d se a rc h so urc e lists: To se a rc 1. Pick kup the handset, press the e speakerpho one or press the line key. 2. Ente er a few conttinuous chara acters of the contact nam me or the contact phone num mber using the e keypad. The contacts in the enabled search sourc ce lists whose e name or ph hone numberr mattches the cha aracters ente ered will appear on the LC CD screen. Y You can presss or to scroll to o the desired d contact and then place e a call to the e contact. Imp porting/Exp porting Con ntact Lists You can n manage yo our phone’s lo ocal directory y via phone or web user iinterface. But you can only y import or exxport the con ntact list via web user inte erface. To im po rt r a n XML file e o f c o nta c t liist via we b us se r inte rfa c e : 1. Click on C o nta c ts t ->C o nta c ts. 2. Click Bro wse to select a conttact list file (file format mu ust be .xml) frrom your loca al syste em. 3. Click Im po rt XML L to import th he contact lisst. The web user inte erface prompts "The original contact will be coverred, continue e?". 4. Click O K to complete importiing the conta act list. 31 User Guide SIP-T42 2G IP Phone To im po rt r a C SV file o f c o nta c t listt via we b use e r inte rfa c e : 1. Click on C o nta c ts t ->C o nta c ts. 2. Click Bro wse to select a conttact list file (file format mu ust be.csv) fro om your loca al syste em. 3. Click Im po rt C SV V to import th he contact list. You can then select whetherr to delete all old contactts while impo orting the con ntact list, and select th he contact in nformation yo ou want to im mport into the e local directtory. For example, contact name, office numb ber or mobile e number. 4. Click C o nfirm to complete im mporting the contact list. To e xpo rt r a c o nta c t list l via we b use u r inte rfa c e : 1. Click on C o nta c ts t ->C o nta c ts. 2. Click Expo rt XML L (or Expo rt C SV ). 3. Click Sa ve to sav ve the contact list to yourr local system m. Bla acklist The builtt-in phone dirrectory storess the names and phone numbers of th he blacklist. You can store up to 30 co ontacts in yo our phone’s blacklist direc ctory. You can add, edit, delete or o search for a contact in the blacklist directory. Yo ou can also d dial a contac ct in the blac cklist directory y, but an inco oming call fro om the black klist directory y will be rejec cted automatically. To a dd a c o nta c t to the b la c klist m a nua lly: 1. Presss Me nu->Dire c to ry ->Bla c klist. 2. Presss the Add so oft key. 3. Ente er the name and the offic ce, mobile or other numb bers in the co orresponding field ds. 4. Press or , or the Switcc h soft key to o select the desired acco ount from the Ac c o unt field. If Au uto is selected d, the phone e will use the first available e account w when placing calls to th he contact frrom the local directory. 5. Press or , or the Switcc h soft key to o select the desired ring to one from the Ring or , or the Switcc h soft key to o select the desired photo o from the Ph ho to field d. 6. Press field d. 7. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. To m o ve e a c o nta c t to o the Bla c klisst: 32 1. Presss Fa vo rite s-> >Lo c a l C o nta a c ts. 2. Sele ect the desire ed contact group. Customizing Your Phone 3. Press the O ptio n soft key and then select Add to Bla c klist from the prompt list. The phone user interface prompts "Move selected to Blacklist?" 4. Press the O K soft key to confirm the setting. Operating instructions of adding blacklists, editing blacklists, deleting blacklists, placing call to blacklists and searching for contact in the blacklist, refer to the operating instructions of Local Directory on page 25. Remote Phonebook You can access your corporate directory through your phone. You can add local contacts from the corporate directory. You can also dial a contact from the corporate directory. You can configure your new phone to access up to 5 corporate directories. Contact your system administrator for the access URL of the corporate directory. To c o nfig ure a n a c c e ss URL fo r re m o te pho ne b o o k via we b use r inte rfa c e : 1. Click on C o nta c ts->Re m o te Pho ne Bo o k. 2. Enter the access URL in the URL field. 3. Enter the name in the Na m e field. 4. Click C o nfirm to accept the change. To a c c e ss yo ur c o rpo ra te dire c to ry via pho ne use r inte rfa c e : 1. Press Me nu->Dire c to ry ->Re m o te Pho ne Bo o k. If Remote Phone Book is added to the favorite, press Fa vo rite s->Re m o te Pho ne Bo o k. 2. Select the desired remote group, and then press the Ente r soft key. The phone connects to load the corporate directory, and then displays the corporate contact list on the LCD screen. 3. Press the Ba c k soft key to back to the previous interface. To se a rc h fo r a c o nta c t in the c o rpo ra te dire c to ry: 1. Press Me nu->Dire c to ry ->Re m o te Pho ne Bo o k. 2. Select the desired remote group, and then press the Ente r soft key to load the corporate directory. 3. Press the Se a rc h soft key. 4. Enter a few continuous characters of the contact name or continuous numbers of the contact phone number using the keypad. The contacts whose name or phone number matches the characters entered will appear on the LCD screen. You can dial from the result list. To pla c e a c a ll fro m the c o rpo ra te dire c to ry: 33 User Guide SIP-T42 2G IP Phone 1. Press Me nu->Diree c to ry ->Re m o te Pho ne Bo o o k. 2. Sele ect the desire ed remote gro oup, and the en press the Ente r soft key y to load the corp porate directtory. 3. Sele ect the desire ed contact in n the corpora ate directory.. 4. Press the Dia l sofft key. to pre esent the calller identity sto ored in the In addition, you can enable the phone receiviing a call. corporate directory when n tio n o f c a lle l r ide ntity stto re d in the re m o te pho ne e b o o k: To e na b le the pre se nta 1. t ->Re m o te Pho P ne Bo o k. Click on C o nta c ts 2. ect Ena b le d frrom the pull--down list of SRe S m o te Na m e . Sele 3. Ente er the refresh period of co orporate directory in the SRe S m o te Na m e Fla sh Tim e (se c o nds) field. The default value e is 3600 seco onds. 4. Click C o nfirm to accept the change. Ca all Historry Mana agementt The SIP-TT42G IP phone maintains call c history lissts of Dialed Calls, Received Calls, Misssed Calls and d Forwarded d Calls. The ca all history list supports up to100 entriess in all. You ca an check th he call history y, dial a call, add a conta act or delete e an entry from the call hisstory list. You should enable the history y record featu ure in advance. To e na b le the histo ry y re c o rd fe a tu ure via pho ne e use r inte rfa ace: 1. l Fe a ture ->O the rs->G e ne ra l. Press Me nu->C a ll 2. Press or , or the Switcc h soft key to o select Ena b le d from the e Histo ry Re c o rd field d. 3. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. To c he c k the c a ll histo ry: 1. Press the Histo ry soft key. The LCD screen displays All C a lls list. 2. Press or to switch be etween All C a lls, Dia le d C a lls, Re c e ivee d C a lls, Missse d r d C a lls. C a lls and Fo rwa rde 3. Press or to select the e desired enttry. 4. d then select De ta il from the prompt liist. Press the O ptio n soft key, and The detailed info ormation of th he entry app pears on the LCD screen. To dia l a c a ll fro m the e c a ll histo ry y list: 1. 34 Press the Histo ry soft key. Custom mizing Your Phone 2. Press or to switch be etween All C a lls, Dia le d C a lls, Re c e ivee d C a lls, Missse d C a lls and Fo rwa rde r d C a lls. 3. Press 4. Press the Se nd so oft key. or to select the e desired enttry. To a dd a c o nta c t fro m the c a ll hissto ry list: 1. Press the Histo ry soft key. 2. Press or to switch be etween All C a lls, Dia le d C a lls, Re c e ivee d C a lls, Missse d C a lls and Fo rwa rde r d C a lls. 3. Press 4. Press the O ptio n soft key, and d then select Add to C o ntta c ts (or Add d to Bla c klist) from or to select the e desired enttry. the prompt list. 5. Ente er the desired d values in the correspond ding fields. And then presss the Sa ve so oft key. For more e information n, refer to Contact Manag gement on page 24. To de le te e a n e ntry fro o m the c a ll histo ry list: 1. Press the Histo ry soft key. 2. Press or to switch be etween All C a lls, Dia le d C a lls, Re c e ivee d C a lls, Missse d C a lls and Fo rwa rde r d C a lls. 3. Press 4. Press the De le te soft key. or to select the e desired enttry. The LCD screen prompts "Delette the selecte ed records?". 5. Presss the O K soft key k to confirm m the deleting g or the C a nc e l soft key to cancel. To de le te e a ll e ntrie s fro f m the c a ll histo ry list: 1. Presss the Histo ry y soft key. 2. Presss or to switch between All C a lls, Dia le d C a lls, Re c e iv ve d C a lls, Mis sse d C a lls l and Fo rwa a rde d C a lls. 3. Presss the O ptio n soft key, and then select C le a r from the prompt liist. 4. Presss the O K soft key. The LCD screen prompts "Clea ar all records? ?". 5. Presss the O K soft key to confirm m the deleting g or the C a ncc e l soft key to o cancel. Syystem Cu ustomizations Headset Usse Physically connect yo our headset,, refer to Phone Installatio on on page 11 and activate e/deactivate e it for use. 35 User Guide SIP-T42G IP Phone Headset Activation/Deactivation To a c tiva te the he a dse t m o de : 1. Press on the phone. The HEADSET key LED illuminates solid green when the headset mode is activated. Press the line key or the Answe r soft key to answer a call, the call will connect to your headset automatically. Enter the desired number and then press the Se nd soft key, the phone will place the call by using the headset automatically. For more information about using the headset to place a call, refer to Placing Calls on page 51. To de a c tiva te the he a dse t m o de : 1. Press again on the phone. The HEADSET key LED turns off when the headset mode is deactivated. Headset Prior You can use headset in priority when enabling the headset prior feature. This feature is especially useful for permanent or full-time headset users. To e na b le he a dse t prio r via we b use r inte rfa c e : 1. Click on Fe a ture s->G e ne ra l Info rm a tio n. 2. Select Ena b le d from the pull-down list of He a dse t Prio r. 3. Click C o nfirm to accept the change. To use he a dse t prio r, yo u sho uld a c tiva te the he a dse t m o de in a dva nc e : 1. Physically connect the headset. 2. Press No te to activate the headset mode. If the headset prior feature is enabled, the headset mode will not be deactivated until you press the HEADSET key again. Dual Headset You can use two headsets when enabling the dual headset feature. To use this feature, you must physically connect headsets to the headset jack and handset jack respectively. Once the phone joins in a call, people with the headset connected to the headset jack has a full-duplex conversation, another people with the headset connected to the handset jack is only allowed to listen to. To e na b le dua l he a dse t via we b use r inte rfa c e : 1. 36 Click on Fe a ture s->G e ne ra l Info rm a tio n. Customizing Your Phone 2. Select Ena b le d from the pull-down list of Dua l He a dse t. 3. Click C o nfirm to accept the change. DSS Keys There are two types of DSS keys: Line Keys and Programmable Keys. The details will be introduced as following. The SIP-T42G IP phone supports 27 line keys. Line Keys You can assign predefined functionalities to the line keys. You can also define a label for the line key feature which will appear on the LCD screen. Line keys allow you to use quick access features such as call return and voice mail. The Line keys LED will indicate the monitoring status when the keys a reassigned specific features, such as BLF and Shared Line. The default key type of line key 1-6 is Line. The default key type of line key 7-27 is N/A, which indicates that this line key provides no functionality. To c o nfig ure the Line ke y via pho ne use r inte rfa c e : 1. Press Me nu->C a ll Fe a ture ->DSS Ke ys. 2. Select the desired Line key, and then press the Ente r soft key. 3. Select the desired key type from the Type field. 4. (Optional.) Select the desired key event type from the Ke y Eve nt field. 5. (Optional.) Select the desired line from the Ac c o unt ID field. 6. (Optional.) Enter the string that will appear on the LCD screen in the La b e l field. 7. (Optional.) Enter the corresponding value in the Va lue field. 8. (Optional.) Enter the corresponding value in the Exte nsio n field. 9. Press the Sa ve soft key to accept the change or the Ba c k soft key to cancel. You can also configure the Line key via web user interface at the path Dsske y ->Line Ke y . You can assign functionalities to 27 line keys. When you assign functionality to line keys located in line key 1-9, the labels of the line key are displayed on the first page of line keys. The following figure shows an example of the line keys: When you assign functionality to line key located in line key 10-27, the label of the line key is displayed on the second or third page of the line keys. Each page can display 9 line key labels at most. The right lowest line key is used to switch pages of the line keys. The following figure shows an example of the line keys: The following table lists the page icon status: Ic o ns De sc riptio n 37 User Guide SIP-T42 2G IP Phone Indicatess the current page of the line keys. Indicatess the non-currrent page off the line keys. Fast flashing: The BLF monitored use er receives an incoming c call on the non-curre ent page. Solid: There is a parked call on the non-c current page e. Fast flashing: The line re eceives an in ncoming call on the non-c current page e. The Line key featuress are explaine ed in the follo owing subchapters in dettail: Line Spee ed Dial Voic ce Mail Pick k Up Grou up Pickup DTM MF Prefiix Loca al Group XMLL Group XMLL Brower LDA AP Con nference Forw ward Tran nsfer Hold DND SMS Grou up Listening Zero o-Touch URL Keyp pad Lock For more e information n, contact yo our system ad dministrator. Line 38 Customizing Your Phone You can use this key feature to accept the incoming calls, place active calls on hold or resume a held call. It performs the same as a hard line key. De pe nde nc ie s: Ty p e ( Line ) A c c o unt ID (the a c c o unt this fe a ture will b e a p p lie d to ) Value (De fa ult/Lo c k/Flo a t) Usa g e : When receiving an incoming call, the DSS key LED flashes green: 1. Press the DSS key to accept the incoming call. 2. Press the DSS key to place the active call on hold. 3. Press the DSS key again to resume the held call. If Auto is selected from the Ac c o unt ID field, press the DSS key when the phone is idle, you can then dial out using the first available account. When you select Lo c k in the Va lue field, the line keys located in the same position of the other page will be automatically assigned Line feature with Lo c k filled in the Va lue field. Then you can use this key on every page. This feature is only applicable to line key 1-9. When you select Flo a t in the Va lue field, the phone will automatically switch to the page where the line receives an incoming call. Spe e d Dia l You can use this key feature to speed up dialing the numbers often used or hard to remember. De pe nde nc ie s: Ty p e ( Sp e e d Dial) A c c o unt ID (the a c c o unt this fe a ture will b e a p p lie d to ) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) Value (the numb e r yo u wa nt to dia l o ut) Usa g e : Press the DSS key to dial out the number specified in the Va lue field, using the account selected from the Ac c o unt ID field. Vo ic e Ma il You can use this key feature to connect voice mail quickly. For more information, refer to Voice Mail on page 85. De pe nde nc ie s: Ty p e ( Ke y Eve nt) Ke y Eve nt ( Vo ic e Mail) A c c o unt ID (the a c c o unt this fe a ture will b e a p p lie d to ) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) Value (the vo ic e ma il a c c e ss c o de ) Usa g e : Press the DSS key to dial out the voice mail access code, you can follow the voice prompt to listen to the voice mails. Pic k Up 39 User Guide SIP-T42G IP Phone You can use this key feature to answer someone else’s incoming call on the phone. De pe nde nc ie s: Ty p e ( Ke y Eve nt) Ke y Eve nt ( Pic k Up ) A c c o unt ID (the a c c o unt this fe a ture will b e a p p lie d to ) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) Value (the dire c t p ic kup c o de fo llo we d b y the sp e c ific p ho ne numb e r) Usa g e : Press the DSS key on your phone when the specific phone number receives an incoming call. The call is answered on your phone. G ro up Pic kup You can use this key feature to answer incoming calls in a group that is associated with their own group. De pe nde nc ie s: Ty p e ( Ke y Eve nt) Ke y Eve nt ( G ro up Pic kup ) A c c o unt ID (the a c c o unt this fe a ture will b e a p p lie d to ) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) Value (the g ro up p ic kup fe a ture c o de ) Usa g e : Press the DSS key on your phone when a phone number in the group receives an incoming call. The call is answered on your phone. DTMF You can use this key feature to send the specification of arbitrary key sequences via DTMF. De pe nde nc ie s: Ty p e ( Ke y Eve nt) Ke y Eve nt ( DTMF) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) Value (DTMF se q ue nc e ) No te DTMF sequence is allowed to be: "0-9", "*", "#" and "A-D". Usa g e : Press the DSS key during an active call to send the key sequence specified in the Va lue field. Pre fix You can use this key feature to add a specified prefix number before the dialed number. De pe nde nc ie s: Ty p e ( Ke y Eve nt) Ke y Eve nt ( Pre fix ) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) 40 Customizing Your Phone Value (the p re fix numb e r) Usa g e : Press the DSS key when the phone is idle, the phone enters into the dialing screen and displays the prefix number which you specified in the Va lue field, enter other digits and then dial out. Lo c a l G ro up You can use this key feature to access the contact group in the local directory quickly. For more information, refer to Local Directory on page 25. De pe nde nc ie s: Ty p e ( Ke y Eve nt) Ke y Eve nt ( Lo c al G ro up ) Lo c al G ro up (the c o nta c t g ro up na me yo u wa nt to a c c e ss) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) Usa g e : Press the DSS key to access the contact group specified in the Lo c a l G ro up field. XML G ro up You can use this key feature to access the remote group in your corporate directory quickly. You should configure the remote phonebook in advance. For more information, refer to Remote Phonebook on page 33. De pe nde nc ie s: Ty p e ( Ke y Eve nt) Ke y Eve nt ( XML G ro up ) XML G ro up (the re mo te g ro up na me yo u wa nt to a c c e ss if the re mo te p ho ne b o o k is c o nfig ure d) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) Usa g e : Press the DSS key to access the remote group specified in the XML G ro up field. XML Bro wse r You can use this key feature to access the XML browser quickly. The Xml browser allows you to create custom services which meet your functional requirements on the server. You can customize practical applications, such as weather report, stock information, Google search, etc. De pe nde nc ie s: Ty p e ( Ke y Eve nt) Ke y Eve nt ( XML Bro wse r) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) Value (the a c c e ss URL fo r xml b ro wse r) Usa g e : Press the DSS key to access the Xml browser specified in the Va lue field. LDAP You can use this key feature to access the LDAP search interface quickly. De pe nde nc ie s: Ty p e ( Ke y Eve nt) Ke y Eve nt ( LDA P) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) 41 User Guide SIP-T42G IP Phone Usa g e : 1. Press the DSS key to access the LDAP search interface. 2. Enter a few continuous characters of the contact name or continuous numbers of the contact phone number using the keypad. The contacts whose name or phone number matches the characters entered will appear on the LCD screen. C o nfe re nc e You can use this key feature to set up a conference call. For more information, refer to Conference on page 66. De pe nde nc ie s: Ty p e ( Ke y Eve nt) Ke y Eve nt ( C o nfe re nc e ) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) Value (the numb e r yo u wa nt to a dd to the c o nfe re nc e ) Usa g e : Press the DSS key during an active call to set up a conference with the number specified in the Va lue field. No te When leaving the Va lue field blank, the DSS key performs the same as the C o nfe re nc e soft key during a call. Fo rwa rd You can use this key feature to forward an incoming call to someone else. For more information, refer to Call Forward on page 61. De pe nde nc ie s: Ty p e ( Ke y Eve nt) Ke y Eve nt ( Fo rward ) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) Value (the numb e r yo u wa nt to fo rwa rd to ) Usa g e : Press the DSS key to forward an incoming call to the number specified in the Va lue field. No te When leaving the Va lue field blank, the DSS key performs the same as the Fo rwa rd soft key when receiving an incoming call. Tra nsfe r You can use this key feature to handle the call differently depending on the transfer mode on DSS key when there is an active call on the phone. De pe nde nc ie s: Ty p e ( Ke y Eve nt) Ke y Eve nt ( Transfe r) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) 42 Customizing Your Phone Value (the numb e r yo u wa nt to tra nsfe r to ) Usa g e : When the transfer mode on DSS key is Blind Tra nsfe r, press the DSS key to complete the blind transfer to the number specified in the Va lue field. When the transfer mode on DSS key is Atte nde d Tra nsfe r, press the DSS key to dial out the number specified in the Va lue field, and then you can perform the attended or semi-attended transfer. When the transfer mode on DSS key is Ne w C a ll, press the DSS key, the number specified in the Va lue field displays on the LCD screen, and then you can perform the blind, attended or semi-attended transfer. No te You can configure the transfer mode on DSS key via web user interface at the path Fe a ture s->Tra nsfe r. For more information on how to configure the transfer mode on DSS key, refer to Busy Lamp Field (BLF) on page 75. When leaving the Va lue field blank, the DSS key performs the same as the TRANSFER key or the Tra nsfe r soft key during a call. For more information, refer to Call Transfer on page 65. Ho ld You can use this key feature to place an active call on hold or retrieve a held call. De pe nde nc ie s: Ty p e ( Ke y Eve nt) Ke y Eve nt ( Ho ld ) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) Usa g e : 1. Press the DSS key during an active call to place the call on hold. 2. Press the DSS key again to retrieve the held call. DND You can use this key feature to activate or deactivate the DND mode. De pe nde nc ie s: Ty p e ( Ke y Eve nt) Ke y Eve nt ( DND) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) Usa g e : No te 1. Press the DSS key to activate the DND mode. 2. Press the DSS key again to deactivate the DND mode. When the DND mode is activated, the incoming calls will be rejected automatically. 43 User Guide SIP-T42G IP Phone SMS You can use this key feature to quick access the text message feature. For more information, refer to Short Message Service (SMS) on page 84. De pe nde nc ie s: Ty p e ( Ke y Eve nt) Ke y Eve nt ( SMS) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) Usa g e : Press the DSS key when the phone is idle to access the text message feature. G ro up Liste ning You can use this key feature to activate the Speakerphone and Handset/Headset mode at the same time. It is suitable for the group conversation which has more than one person at one side. You are able to speak and listen through the handset/headset, meanwhile the others nearby can only listen through the speaker. De pe nde nc ie s: Ty p e ( Ke y Eve nt) Ke y Eve nt ( G ro up Liste ning ) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) Usa g e : 1. During a call, press the DSS key to activate the group listening mode. You can then speak and listen through the handset/headset, other people at your side can listen through speaker at the same time. 2. Press the DSS key again to deactivate the group listening mode. Ze ro - To uc h You can use this key feature to configure auto provision and network parameters quickly. De pe nde nc ie s: Ty p e ( Ke y Eve nt) Ke y Eve nt ( Ze ro - To uc h) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) Usa g e : 1. Press the DSS key to access the zero-touch screen. 2. Press the O K soft key within a few seconds. 3. Configure the network parameters in the corresponding fields. 4. Press the Ne xt soft key. 5. Configure the auto provision parameters in the corresponding fields. 6. Press the O K soft key. The phone will reboot to update configurations. URL You can use this key feature to trigger the phone to send a HTTP GET request contained a specific URL. 44 Customizing Your Phone De pe nde nc ie s: Ty p e ( URL) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) URL (the URL c o nta ine d in the HTTP G ET re q ue st) Usa g e : Press the DSS key to trigger the phone to send a HTTP GET request contained the URL specified in the URL field. Ke ypa d Lo c k You can use this key feature to immediately lock the keypad of your phone instead of . For more information, refer to Keypad Lock on page 21. long pressing De pe nde nc ie s: Ty p e ( Ke y Eve nt) Ke y Eve nt (Ke y p ad Lo c k) Lab e l (ke y la b e l disp la ye d o n the LC D sc re e n) Usa g e : Press the DSS key to immediately lock the keypad of your phone instead of long pressing Programmable Keys You can customize the soft keys, navigation keys and function keys on the keypad. To c usto m ize the pro g ra m m a b le ke ys via we b use r inte rfa c e : No te 1. Click on Dsske y ->Pro g ra m m a b le Ke y . 2. Customize specific features for these keys. 3. Click C o nfirm to accept the change. You can configure the programmable keys via web user interface only. Account Management You can register one or multiple accounts on the SIP-T42G IP phone. You can also configure each line key associated with an account or configure multiple line keys associated with an account. Account Registration To re g iste r a n a c c o unt via pho ne use r inte rfa c e : 1. Press Me nu->Adva nc e d (password: admin) ->Ac c o unt. 2. Select the desired account and then press the Ente r soft key. 3. Select Ena b le d from the Ac c o unt Sta tus field. 4. Enter the desired values in La b e l, Displa y Na m e , Re g iste r Na m e , Use r Na m e , Pa sswo rd and SIP Se rve r1 fields respectively. Contact your system administrator for 45 User Guide SIP-T42G IP Phone more information. 5. Press the Sa ve soft key to accept the change or the Ba c k soft key to cancel. 6. Repeat steps 2 to 5 until you have registered all accounts. The following figures show single or multiple accounts registered on the phone: Sing le a c c o unt: Multiple a c c o unts: To disa b le a n a c c o unt via pho ne use r inte rfa c e : 1. Press Me nu->Adva nc e d (password: admin) ->Ac c o unt. 2. Select the desired account and then press the Ente r soft key. 3. Select Disa b le d from the Ac c o unt Sta tus field. 4. Press the Sa ve soft key to accept the change or the Ba c k soft key to cancel. You can also register or disable an account via web user interface at the path Ac c o unt->Re g iste r. Multiple Line Keys per Account You can configure multiple line keys associated with an account. This enhances call visualization and simplifies call handling. If this is the case, the LCD screen could resemble the following figure: Incoming calls to this line will be distributed evenly among the available line keys. Similarly, outgoing calls will be distributed. Your phone can be configured to have a combination of lines with a single line key and lines with multiple line keys. Dial Plan Dial plan is a string of characters that governs the way your SIP-T42GIP phone processes the inputs received from your phone keypad. The SIP-T42G IP phone supports the following dial plan features: Replace Rule Dial-now Area Code Block Out The basic expression syntax you need to know: Synta x 46 De sc riptio n The dot "." can be used as a placeholder or multiple placeholders for Customizing Your Phone Synta x De sc riptio n any character. Example: "12." would match "123 ", "1234 ", "12345 ", "12a b c ", etc. An "x" can be used as a placeholder for any character. Example: "12x" would match "121 ", "122 ", "123 ", "12a ", etc. The square brackets "[]" can be used as a placeholder for a single [] character which matches any of a set of characters. Example: "91[5-7]1234" would match "915 1234", "916 1234", "917 1234", etc. The parentheses "( )" can be used to group together patterns, for () instance, to logically combine two or more patterns. Example: "([1-9])([2-7])3" would match "92 3", "15 3", "77 3",etc. The “$” should be followed by the sequence number of a parenthesis. The “$” plus the sequence number means the whole character or characters placed in the parenthesis. The number directs to the right parenthesis when there are more than one. Example: A replace rule configuration: Number: "9([5-7])(.)", Replace: "5$2". When you enter "96123" to dial out on your phone, the number will be replaced as "5123" and then dialed out. “$2” means the characters in the second parenthesis, that is, “123”. No te You can configure the dial plan rules via web user interface only. Replace Rule You can configure one or more replace rules to remove the specified string and replace it with another string. You can configure a pattern with wildcards (expression syntax refer to the table above), so that any string that matches the pattern will be replaced. This feature is convenient for you to dial out a long number. For example, a replace rule is configured as "Prefix: 1" and "Replace: 1234567", when you try to dial out the number “1234567”, you just need to enter “1” on the phone and then press the Send soft key. To a dd a re pla c e rule via we b use r inte rfa c e : 1. Click on Se tting s->Dia l Pla n->Re pla c e Rule . 2. Enter the string (e.g., 2xx) in the Pre fix field. 3. Enter the string (e.g., 12345) in the Re pla c e field. 4. Enter the desired line ID in the Ac c o unt field or leave it blank. 5. Click Add to add the replace rule. When you enter the number “234” using the keypad and then dial out, the phone will dial out “12345” instead. No te The valid value of Ac c o unt field can be one or more digits among 1, 2, 3, 4, 5 and 6. Each digit must be separated by a “,”. For example: when you enter the value “1, 2” in the Ac c o unt field, this replace rule will apply to account1 and account2. If you leave the Ac c o unt field blank or enter an invalid value, then the replace rule will 47 apply to all accounts. User Guide SIP-T42G IP Phone To e dit a re pla c e rule via we b use r inte rfa c e : 1. Click on Se tting s->Dia l Pla n->Re pla c e Rule . 2. Select the desired replace rule by checking the checkbox. 3. Edit the values in the Pre fix and Re pla c e fields. 4. Enter the desired line ID in the Ac c o unt field or leave it blank. 5. Click Edit to edit the replace rules. To de le te o ne o r m o re re pla c e rule s via we b use r inte rfa c e : 1. Click on Se tting s->Dia l Pla n->Re pla c e Rule . 2. Select the one or more replace rules by checking the checkbox(es). 3. Click De l to delete the replace rule(s). Dial-now You can configure one or more dial-now rules on your phone. When the dialed out number matches the dial-now string, the number will be dialed out automatically. For example, a dial-now rule is configured as "2xx", then entering any three-digit string begins with 2 will be dialed out automatically on the phone. To a dd a dia l- no w rule via we b use r inte rfa c e : 1. Click on Se tting s->Dia l Pla n->Dia l No w. 2. Enter the desired value (e.g., 1234) in the Dia l No w Rule field. 3. Enter the desired line ID in the Ac c o unt field or leave it blank. 4. Click Add to add the dial-now rule. When you enter the number “1234” using the keypad, the phone will dial out “1234” automatically without pressing any key. No te You can also edit or delete the dial-now rule, refer to Replace Rule on page 47 for more information. Tim e O ut fo r Dia l- No w Rule You can configure the interval for dial-now rules. That is, you can configure your phone to dial out the phone number automatically, which matches a dial-now rule, after the specified delay time. To c o nfig ure the tim e o ut fo r dia l- no w rule via we b use r inte rfa c e : 48 1. Click on Fe a ture s->G e ne ra l Info rm a tio n. 2. Enter the time within 1-14 (in seconds) in the Tim e O ut fo r Dia l No w Rule field. 3. Click C o nfirm to accept the change. Customizing Your Phone Area Code Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate geographical areas in a country. This feature is necessary only when dialing the number outside the code area. For example, area code is configured as "Code: 011, Minimum Length: 4, Maximum Length: 11", then when you dial out the number "56789", which has the digits between 4 to 11, the phone will add the area code and dial out the number "01156789". To c o nfig ure the a re a c o de a nd le ng ths via we b use r inte rfa c e : 1. Click on Se tting s->Dia l Pla n->Are a C o de . 2. Enter the desired values in the C o de , Min Le ng th (1- 15) and Ma x Le ng th (1- 15) fields. No te 3. Enter the desired line ID in the Ac c o unt field or leave it blank. 4. Click C o nfirm to accept the change. The default values of minimum and maximum length are 1 and 15 respectively. Block Out You can block some specific numbers from being dialed on your phone. When you dial a block out number on your phone, the dialing will fail and the LCD screen will prompt "Forbidden Number". To a dd a b lo c k o ut num b e r via we b use r inte rfa c e : 1. Click on Se tting s->Dia l Pla n->Blo c k O ut. 2. Enter the desired value in the Blo c kO ut Num b e r field. 3. Enter the desired line ID in the Ac c o unt field or leave it blank. 4. Click C o nfirm to add the block out number. Emergency Number Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered and dialed quickly. Some countries have a different emergency number for each of the different emergency services. You can specify the emergency telephone numbers on the IP phone for contacting the emergency services in an emergency situation. No te Contact your local phone service provider for available emergency numbers in your area. 49 User Guide SIP-T42G IP Phone To spe c ify e m e rg e nc y num b e rs via we b use r inte rfa c e : 1. Click on Fe a ture s->Pho ne Lo c k. 2. Enter the emergency services number in the Em e rg e nc y field. For multiple numbers, enter a "," between each emergency number. The default emergency numbers are 120, 911 and 110. 3. Click C o nfirm to accept the change. Live Dialpad You can enable the live dialpad feature on the SIP-T42G IP phone, which enables the IP phone to automatically dial out the phone number without pressing any other key. You can also configure a period of time before automatically dialing out the phone number. To e na b le the live dia lpa d via we b use r inte rfa c e : No te 1. Click on Se tting s->Pre fe re nc e . 2. Select Ena b le d from the pull-down list of Live Dia lpa d . 3. Enter the desired delay time in the Inte r Dig it Tim e (1~14) (se c o nds) field. 4. Click C o nfirm to accept the change. The default delay time of live dialpad feature is 4s. You can configure live dialpad via web user interface only. Hotline You can dial a hotline number immediately once you lift the handset, press the speakerphone key or press a line key. You can also configure a period of delay time to dial out the hotline number, the phone will dial out the hotline number automatically after the specified delay time. To c o nfig ure the ho tline num b e r via pho ne use r inte rfa c e : 1. Press Me nu->C a ll Fe a ture ->O the rs->Ho tline . 2. Enter the desired number in the Num b e r field. 3. Enter the delay time in the Ho tline De la y0- 10(s) field. 4. Press the Sa ve soft key to accept the change or the Ba c k soft key to cancel. You can also configure hotline via web user interface at the path Fe a ture s->G e ne ra l Info rm a tio n. 50 Basic Call Features Basic Call Features The SIP-T42G IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call. This chapter provides basic operating instructions for the SIP-T42G IP phone. The topics include: Placing Calls Answering Calls Ending Calls Redialing Numbers Recent Call In Dialing Auto Answer Auto Redial Call Completion Call Return Call Mute Call Hold/Resume Do Not Disturb (DND) Call Forward Call Transfer Call Waiting Conference Call Park Call Pickup Anonymous Call Anonymous Call Rejection If you require additional information or assistance with your new phone, contact your system administrator. Placing Calls You can place a call in three ways using your SIP-T42G IP phone: 51 User Guide SIP-T42 2G IP Phone Using g the handse et Using g the speake erphone Using g the headse et You can n also dial the e number firstt, and then choose the way w you wantt to speak to the other pa arty. You can n search the call c history, th he local contact directorry or the remo ote phonebo ook and diall from the sea arch results. For F more info ormation, refe er to Contact Manageme ent on page e 24 and Call History Management on n page 34. During a call, you ca an alternate between Spe eakerphone, Headset, or Handset mo ode by pressing the Spea akerphone ke ey, the HEADS SET key, or piicking up the e handset. The call duration of active calls iss visible on the LCD screen n. In the figurre below, the e call to the nu umber”1000”” has lasted 20 2 seconds. To pla c e a c a ll using g the ha ndse t: 1. Pick k up the hand dset. 2. Ente er the desired d number usin ng the keypa ad. 3. Press , or the Se nd d soft key. By defau ult, the # key y is configured d as a send key. You can n set the * key y as the send d key or set ne either of them m as send key ys. For more information, refer to the K Key as Send on page 21. You ca an also dial ussing the SIP UR RI or IP addresss. To obtain the IP addresss of your phon ne, press th he O K key. Th he maximum SIP S URI or IP ad ddress length is 32 charactters. For examp ple, SIP URI: 36 606@sip.com, IP: 192.168.1.15. No te Your phone may no ot support dire ect IP dialing. Contact yourr system administrator for nformation. more in g the ha nds- fr re e spe a ke rp pho ne m o de e: To pla c e a c a ll using Do one of the followiing: h the handset on-hook, prress With or the line ke ey to obtain a dial tone. Ente er the desired d number usin ng the keypa ad. Press or the Se nd soft key. With h the handset on-hook, en nter the desirred number using the key ypad. Press o the Se nd so or oft key. To pla c e a c a ll using g the he a dse t: Do one of the followiing: h the optiona al headset co onnected, prress With Press the line key y to obtain a dial tone. 52 to activate the headset mod de. Ba asic Call Fea atures Ente er the desired d number usin ng the keypa ad. Press , or the Se nd d soft key. With h the optiona al headset co onnected, prress to activate the headset mod de. Ente er the desired d number usin ng the keypa ad. Press No te , or the Se nd d soft key. To perm manently enable your head dset, refer to Headset Prior on page 36. To pla c e m ultiple c a lls: You can n have more than one ca all on your SIP-T42G IP pho one. To place e a new call during an a active calll, do one of the following: Press the line key y. The active call is placed d on hold. Ente er the desired d number usin ng the keypa ad. Press Press , or the Se nd d soft key. or the e Ho ld soft ke ey to place th he original ca all on hold. Press the Ne w C a ll soft key. Ente er the desired d number usin ng the keypa ad. Press You can n press , or the Se nd d soft key. or to switc ch between the calls, and then press the Re sum e soft key to re etrieve the de esired call. An nswering g Calls When yo ou are not in another call, you can an nswer a call in n three ways: No te Using g the handse et Using g the speake erphone Using g the headse et You can ignore inco oming calls by y pressing the X key, the Re je j c t soft key o or the Sile nc e y. You can also activate Do o Not Disturb mode to ignore the incoming calls witho out soft key ring on your phone. For more information, referr to Do Not Disturb (DND) o on page 59. You can forward inc coming calls to o someone else by pressing g the Fo rwa rd d soft key. For nformation, re efer to Call Forrward on pag ge 61. more in Answe rin ng Whe n No t in Ano the r C a ll In all casses, the activ ve call will ap ppear on the LCD screen showing calll duration and destination. 53 User Guide SIP-T42 2G IP Phone To a nswe e r a c a ll usin ng the ha ndse e t: 1. Pick k up the hand dset. To a nswe e r a c a ll usin ng the ha nds-- fre e spe a ke rpho ne m o d e : Do one of the follow wing: Press With h the handset on-hook an nd the headsset mode dea activated, press the Answ we r soft key. With h the handset on-hook an nd the headsset mode dea activated, press the line key (the line key LED flashes gree en). To a nswe e r a c a ll usin ng the he a dse e t: Do one of the followiing: Press With h the headset mode activ vated, press the Answe r soft key. With h the headset mode activ vated, press the line key (the line key LED flashes gree en). Answe rin ng Whe n in Ano the r C a ll If you ha ave an active e call, and an incoming call c arrives on n the phone, do one of th he following g: Press the Answe r soft key. The incoming ca all is answered d and the original call is placed on ho old. Press to acc cess the new call. Press or the Answe r soft key. The incoming ca all is answered d and the original call is placed on ho old. En nding Ca alls To e nd a c a ll: Do one of the followiing: No te 54 If yo ou are using the handset, press the C a nc e l soft key y or hang up the handset. If yo ou are using the headset, press the C a nc e l soft key y. If yo ou are using the speakerp phone, press or th he C a nc e l so oft key. To end a call placed d on hold, you u can press th he C a nc e l sofft key to end tthe call directtly, esume the call before endin ng it. or presss the Re sum e soft key to re Ba asic Call Fea atures Re edialing Numberrs To re dia l the la st pla c e d c a ll fro m yo ur pho ne e: 1. Press twice e. A ca all to your lasst placed call is attempted. To re dia l a pre vio usly y pla c e d c a ll fro m yo ur pho ne : 1. Press 2. Press when the phone is idle. or to select the e desired enttry from the dialed calls lisst, and then press or the Se nd n soft key. Re ecent Ca all In Dia aling You can n check the placed calls list l when the phone is in the dialing intterface. You should enable the re ecent call in dialing featurre in advanc ce. To e na b le the re c e ntt c a ll in dia lin ng fe a ture via a we b use r in nte rfa c e : No te 1. Clic ck on C o nta c ts->Se tting . 2. Sele ect Ena b le d from the pull-down list of Re c e nt C a ll In Dia ling . 3. Clic ck C o nfirm to o accept the change. You ca an enable the e recent call in n dialing featu ure via web user interface only. To c he c k pla c e c a llss list whe n the e pho ne is in the dia ling in nte rfa c e : 55 User Guide SIP-T42 2G IP Phone 1. Pick kup the hand dset, press the speakerph hone or press the line key. The e phone LCD screen displa ays the place ed calls list. Au uto Answ wer You can n enable the auto answerr feature for a line. You ca an use the au uto answer feature to t allow the phone to automatically answer an inc coming call o on the line. To c o nfig g ure a uto a nswe r via pho o ne use r inte rfa r ce: 1. Presss Me nu->C a ll Fe a ture ->Auto Answe r. 2. Sele ect the desire ed line and then press the e Ente r soft ke ey. 3. Presss or , or the Swittc h soft key to t select Ena b le d from the e Auto Answe r field d. 4. Presss the Sa ve soft key to ac ccept the cha ange or the Ba B c k soft key y to cancel. The icon ap ppears on the e LCD screen n. You can n also configu ure auto answ wer via web user interfac ce at the path Ac c o untt->Ba sic . The au uto answer fea ature is not ap pplicable to answer another incoming c call autom matically when n there is an active call on the phone. No te Au uto Redia al You can n enable the auto redial feature to red dial the phon ne number automatically when the called party is busy. You can also configure the times of the auto redial and the time e to wait betw ween redial attempts. To c o nfig g ure a uto re dia d l via pho ne n use r inte rfa ace: 1. Presss Me nu->C a ll Fe a ture ->O the rs->Auto Re dia l. 2. Presss or , or the Swittc h soft key to t select Ena b le d from the e Auto Re dia al field d. 3. Ente er the desired d time in the Re dia l Inte rv va l field. The e default time e interval is 10 0s. 4. Ente er the desired d times in the e Re dia l Tim e s field. The e default time es are 10. 5. Presss the Sa ve soft key to ac ccept the cha ange or the Ba B c k soft key y to cancel. You can n also configu ure auto redial via web usser interface at the path Fe a ture s->G e ne ra l In nfo rm a tio n. To use a uto re dia l: 56 Ba asic Call Fea atures When th he called parrty is busy, the e following prompt will ap ppear on the e LCD screen of the phon ne: 1. Presss the O K soft key to activ vate auto red dial. The follo owing prompt will appearr on the LCD screen of the phone e: 2. Wait for a period d of time or press the O K soft key to re edial the pho one number. The phone will retry as a many time es as you con nfigured until the called p party is idle. Ca all Comp pletion You can n use the call completion feature to no otify the calle er who failed d to reach a desired callee when the callee becomes ava ailable to receive a call. To c o nfig g ure c a ll c o m ple tio n via pho ne use r inte rfa c e : 1. Presss Me nu->C a ll Fe a ture ->O the rs->C a ll C o m ple tio n. 2. Presss or , or the Swittc h soft key to t select Ena b le d from the e C a ll C o m ple tio n field d. 3. Presss the Sa ve soft key to ac ccept the cha ange or the Ba B c k soft key y to cancel. You can n also configu ure call comp pletion via web user interrface at the p path Fe a ture s->G e ne ra l In nfo rm a tio n. To use c a ll c o m ple tio o n: When th he called parrty is busy, the e following prompt will ap ppear on the e LCD screen of the phon ne: 1. Presss the O K soft key, the phone returns to t the idle screen and call completion n is acttivated. When the called d party beco omes idle, the e following prompt appea ars on the LC CD scre een of the ph hone: 2. No te Presss the O K soft key to redia al the numbe er. The ca all completion feature is not available on n all servers. Fo or more inform mation, conta act your sy ystem adminisstrator. Ca all Returrn You can n press a call return key to o place a calll back to the e last incomin ng call. To c o nfig g ure a c a ll re e turn ke y via pho ne use r inte rfa c e : 1. Press Me nu->C a ll l Fe a ture ->DS SS Ke ys. 2. Sele ect a desired DSS key. 3. Press or , or the Switcc h soft key to o select Ke y Eve nt from th he Type field. 57 User Guide SIP-T42 2G IP Phone 4. Press or , or the Switcc h soft key to o select C a ll Re turn from tthe Ke y Eve nt field d. 5. (Optional.) Enterr the string that will appea ar on the LCD D screen in th he La b e l field d. 6. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. You can n also configu ure a call retu urn key via web user interrface at the path Dsske y -> >Line ke y . Ca all Mute You can n mute the microphone o the active audio of device e during an a active call, and then the e other party cannot hearr you. To m ute a c a ll: 1. Press during g an active call. The phone LCD screen indica ates that the call is on mu ute. The Mute e key LED illum minates solid green when the call is on mute. To un- m ute a c a ll: 1. Press e the call. again to un-mute Ca all Hold/R Resume You can n place an ac ctive call on hold. At any time, at mosst one active e call can be in progresss on your pho one, other ca alls can be re eceived and made while placing the original call c on hold. When placin ng a call on hold, your IP PBX might play a melody y or message e to the othe er party while e waiting. To pla c e a c a ll o n ho o ld: 1. Press or the e Ho ld soft ke ey during a call. The phone LCD screen showss the call is on hold and th he line key LE ED flashes gre een. No te The phone will beep p softly every 30 3 seconds to o remind you that you still h have a call on hold. m e a he ld c a ll: To re sum 1. Press e Re sum e sofft key. or the Multiple C a lls o n Ho ld d: If multiplle calls are placed on hold, press or to sw witch betwee en the calls, and then pre ess the Re sum m e soft key to o retrieve the desired call. If more than two callls are on hold d, an indicatiion appears on the LCD sscreen, for 58 Basic Call Features example "2/4", indicating that this is the second call out of four calls. If multiple calls are on hold on more than one line keys, you can view the details of the calls by pressing the corresponding line key, and then press the Re sum e soft key to retrieve the call. Do Not Disturb (DND) You can use the DND feature to reject the incoming calls automatically on the phone and the callers can hear a busy signal or a message depending on your server. You can enable/disable the DND feature for the phone system, or you can customize the DND feature for each account or all accounts. The following describes the DND modes: Pho ne (default): DND in phone mode means that the DND feature is effective for the phone system. C usto m : DND in custom mode means that you can configure the DND feature for each account or all accounts. You can also configure the phone to receive incoming calls from some specific numbers when the DND feature is enabled. To c o nfig ure the DND m o de via we b use r inte rfa c e : 1. Click on Fe a ture s->Fo rwa rd & DND. 2. In the DND block, mark the desired radio box in the Mo de field. 3. Click C o nfirm to accept the change. 59 User Guide SIP-T42 2G IP Phone No te You ca an configure the DND mode via web use er interface only. a te DND in p ho ne m o de : To a c tiva 1. Presss the DND so oft key when the phone iss idle. The icon on n the idle scre een indicates that the DN ND feature is enabled. Inco oming calls will w be rejecte ed automatic cally and "n Ne N w Misse d C a ll(s) " ("n" indiicates the nu umber of the missed calls)) will prompt on the LCD sscreen. To a c tiva a te DND in c usto m m o de fo r a spe c ific c a c c o unt: 1. Presss the DND so oft key when the phone iss idle. The e LCD screen displays a lisst of the acco ounts on the phone. 2. Presss or to select th he desired ac ccount. 3. Presss or soft key to select O n to activate DND. 4. Presss the Sa ve soft key to ac ccept the cha ange. The e specific line e icon changes to icon Inco oming calls on o the specific line will be e rejected au utomatically a and "n Ne w Misse d C a ll(s) " ("n" ( indicatess the numberr of the missed calls) will p prompt on the LCD D screen. To a c tiva a te DND in c usto m m o de fo r a ll a c c o unts: 1. Presss the DND so oft key when the phone iss idle. The e LCD screen displays a lisst of the acco ounts on the phone. 2. Presss the All O n soft key to activate DND for all accou unts. 3. Presss the Sa ve soft key to ac ccept the cha ange. All the line iconss change to icon Inco oming calls will w be rejecte ed automatic cally and "n Ne N w Misse d C a ll(s) " ("n" indiicates the nu umber of the missed calls)) will prompt on the LCD sscreen. No te The pro ompt message e displays only y if the Missed d Call Log fea ature for the lin ne is enabled d. The Misssed Call Log feature can be b configured d via web use er interface att the path Ac c o un nt- >Ba sic . The Do Not Disturb fe eature is local to the phone e, and may be b overridden by the serverr settingss. For more infformation, contact your sysstem administtrator. To c o nfig g ure the DND D a utho rize d num b e rs via we b use r intte rfa c e : 1. Clic ck on Fe a turee s->Fo rwa rd & DND. 2. Sele ect Ena b le d from the pull-down list of DND Em e rg e nc y . 3. Ente er the numbe ers in the Auttho rize d Num m b e rs (c o m m a se pa ra te d d) field. For multiple num mbers, enter a "," between n each numb ber. 4. 60 Clic ck C o nfirm to o accept the change. Basic Call Features When the DND feature is enabled on the phone, the phone can still receive the incoming call from the numbers specified in the Autho rize d Num b e rs (c o m m a se pa ra te d) field. Call Forward You can configure your phone to forward incoming calls to another party by the static forwarding. You can also forward calls while your phone is ringing, refer to the dynamic forwarding. Sta tic Fo rwa rding You can configure three types of call forward: Alwa ys Fo rwa rd : Incoming calls are immediately forwarded. Busy Fo rwa rd : Incoming calls are immediately forwarded if the phone is busy. No Answe r Fo rwa rd : Incoming calls are forwarded if not answered after a period of time. You can enable/disable the call forward feature for the phone system, or you can customize the call forward feature for each account or all accounts. The following describes the call forward modes: Pho ne : Call forward in phone mode means that the call forward feature is effective for the phone system. C usto m : Call forward in custom mode means that you can configure the call forward feature for each account or all accounts. To c o nfig ure the c a ll fo rwa rd m o de via we b use r inte rfa c e : 1. Click on Fe a ture s->Fo rwa rd & DND. 2. In the Fo rwa rd block, mark the desired radio box in the Mo de field. 61 User Guide SIP-T42 2G IP Phone 3. No te Click C o nfirm to accept the change. You ca an configure the call forward mode via web user interface only. r in pho ne m o de : To e na b le c a ll fo rwa rd 1. l Fe a ture ->C a ll Fo rwa rd . Press Me nu->C a ll 2. Press or to select th he desired forwarding typ pe, and then press the Entte r soft key. 3. pending on your selection n: Dep a.) If you se elect Alwa ys Fo rwa rd : 1) Presss or , or the Switcc h soft key to o select Ena b le d from the Alwa a ys Fo rwa rd field. 2) Ente er the destina ation numberr you want to o forward all iincoming ca alls to in th he Ta rg e t field d. 3) (Opttional.) Enterr the always forward on code or off co ode respectiv vely in th he O n C o de or o O ff C o de field. b.) If you se elect Busy Fo o rwa rd: 1) Presss or , or the Switcc h soft key to o select Ena b le d from the Busy Fo rw wa rd field. 2) Ente er the destina ation numberr you want to o forward all iincoming ca alls to whe en the phone e is busy in the e Ta rg e t field d. 3) (Opttional.) Enterr the busy forw ward on cod de or off code respectively in the O n C o de or O ff C o de field. c.) If you se elect No Answ we r Fo rwa rd : 1) Presss or , or the Switcc h soft key to o select Ena b le d from the e No Answ we r Fo rwa rd field. 62 Ba asic Call Fea atures 2) Ente er the destina ation numberr you want to o forward all u unanswered inco oming calls to o in the Ta rg e t field. 3) Presss or , or the Switcc h soft key to o select the rring time to wait befo ore forwardin ng in the Afte e r Ring Tim e fiield. The default ring time is 12 sec conds. 4) (Opttional.) Enterr the no answ wer forward on o code or offf code resp pectively in th he O n C o de or o O ff C o de field. 4. The Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. icon on the idle screen in ndicates the call forward is enabled. To e na b le c a ll fo rwa rd r in c usto m m o de : 1. Presss Me nu->C a ll Fe a ture ->C a ll Fo rwa rd . 2. Presss or to select th he desired ac ccount, and then press the Ente r soft key. 3. Presss or to select th he desired forrwarding type, and then press the Ente r softt key. 4. Dep pending on your selection n: a.) If you se elect Alwa ys Fo rwa rd , you u can enable e it for a spec cific account. 1) Presss or , or the Switcc h soft key to o select Ena b le d from the Alwa a ys Fo rwa rd field. 2) Ente er the destina ation numberr you want to o forward all iincoming ca alls to in th he Ta rg e t field d. 3) (Opttional.) Enterr the always forward on code or off co ode respectiv vely in th he O n C o de or o O ff C o de field. You can n also enable e the always forward for all a accounts. After the alw ways forward was enabled d for a speciffic account, do as below w: 1) Presss or to highlight the Alwa ys Fo F rwa rd field.. 2) Presss the All Line s soft key. The LCD screen prompts “Co opy to All Line es?”. 3) Presss the O K soft key to acce ept the chang ge or the C a nc e l soft key y to cancel. elect Busy Fo o rwa rd , you can enable itt for a specific account. b.) If you se 1) Presss or , or the Switcc h soft key to o select Ena b le d from the Busy Fo rw wa rd field. 2) Ente er the destina ation numberr you want to o forward all iincoming ca alls to whe en the phone e is busy in the e Ta rg e t field d. 3) (Opttional.) Enterr the busy forw ward on cod de or off code respectively in the O n C o de or O ff C o de field. n also enable e the busy forrward for all accounts. Affter the busy You can forward was enabled d for a speciffic account, do as below w: 63 User Guide SIP-T42 2G IP Phone 1) Presss or to highlight the Busy Fo rw wa rd field. 2) Presss the All Line s soft key. The LCD screen prompts “Co opy to All Line es?”. 3) Presss the O K soft key to acce ept the chang ge or the C a nc e l soft key y to cancel. c.) If you se elect No Answ we r Fo rwa rd , you can enable it for a sspecific acco ount. 1) Presss or , or the Switcc h soft key to o select Ena b le d from the e No Answ we r Fo rwa rd field. 2) Ente er the destina ation numberr you want to o forward all u unanswered inco oming calls to o in the Ta rg e t field. 3) Presss or , or the Switcc h soft key to o select the rring time to wait befo ore forwardin ng in the Afte e r Ring Tim e fiield. The default ring time is 12 sec conds. 4) (Opttional.) Enterr the no answ wer forward on o code or offf code resp pectively in th he O n C o de or o O ff C o de field. You can n also enable e the no answ wer forward for all accoun nts. After the no answer forward was enabled for a specific ac ccount, do a as below: 1) Presss or to highlight the No Answ we r Fo rwa rd fiield. 2) Presss the All Line s soft key. The LCD screen prompts “Co opy to All Line es?”. 3) Presss the O K soft key to acce ept the chang ge or the C a nc e l soft key y to cancel. 5. Presss the Sa ve soft key to ac ccept the cha ange or the Ba B c k soft key y to cancel. The asso ociate line ico on changes to You can n also configu ure forward feature via web user interrface at the p path Fe a ture s->Fo rwa rd & DND. No te You ca an also enter the SIP URL or IP address in the Ta rg e t fie eld. For more information on using th he SIP URL or IP I address, refer to Placing g Calls on pag ge 51. Call forrward feature e is local to the e phone, and d may be ove erridden by the e server settin ngs. Call forward on cod de or off code e may be diffe erent betwee en servers. For more ation, contac ct your system administrator. informa To disa b le c a ll fo rwa rd in pho ne m o de : Do one of the followiing: Press l Fe a ture ->C a ll Fo rwa rd . Press Me nu->C a ll Press 64 when n the phone is idle. or to select the e desired forw warding type e, then press tthe Ente r softt key. Ba asic Call Fea atures Press or , or the Switcc h soft key to o select Disa b le d to disab ble the call forw ward. Press the Sa ve so oft key to acc cept the cha ange. To disa b le c a ll fo rwa rd in c usto m m o de fo r a spe s c ific a c c o unt: e. when the phone is idle 1. Presss Me nu->C a ll Fe a ture ->C a ll Fo rwa rd or o press 2. Presss or to select th he desired ac ccount, then press the Entte r soft key. 3. Presss or to select th he desired forrwarding type, then presss the Ente r soft or , or the Swittc h soft key to t select Disa a b le d to disable the call key y. 4. Presss forw ward. 5. Presss the Sa ve soft key to ac ccept the cha ange. Dyna m ic Fo rwa rd ding To fo rwa a rd a n inc o m ing c a ll to a no n the r pa rty: 1. Whe en the phone e is ringing, press the Fo rw wa rd soft key. 2. Ente er the numbe er you want to o forward the e incoming call c to. 3. Press , or the Se nd d soft key. a ca all forward message. The LCD screen prompts Ca all Transsfer You can n transfer a ca all to anothe er party in one e of the three e ways: Blind d Tra nsfe r: Tra ansfer a call directly to an nother party without conssulting. nging. Se m i- Atte nde d Tra nsfe r: Transsfer a call wh hen the targe et phone is rin Atte e nde d Tra nsfe e r: Transfer a call with prio or consulting. To pe rfo rm a b lind tra a nsfe r: 1. Press 2. Ente er the numbe er you want to o transfer the e call to. 3. Press or the e Tra nsfe r softt key during a call. or the e Tra nsfe r softt key to complete the transfer. Then n the call is connected to o the numberr to which yo ou are transfe erring. To pe rfo rm a se m i- a tte t nde d tra nssfe r: 1. Press or the e Tra nsfe r softt key during a call. 2. er the numbe er you want to o transfer the e call to. Ente 3. Press 4. Press or to dial out.. or the e Tra nsfe r softt key to complete the transfer when re eceiving ringb back. 65 User Guide SIP-T42 2G IP Phone To pe rfo rm a n a tte nd de d tra nsfe r: 1. Press or the e Tra nsfe r softt key during a call. 2. Ente er the numbe er you want to o transfer the e call to. 3. Press 4. Afte er the party answers the call, press or to dial out.. or the Tra nsfe r soft key to complete e the transfer. If you are using a han ndset, the tra ansfer can be e completed d by hanging g up the hand dset. You can n cancel the transfer befo ore the call is connected by pressing tthe C a nc e l so oft key. Ca all Waitin ng You can n enable or disable the ca all waiting fea ature on the phone. If the e call waiting feature is i enabled, you can rece eive another call c when the ere is an actiive call on th he phone. Otherwise, another incom ming call is au utomatically rejected by the phone with w a busy me essage when there is an active call on n the phone. You can also o enable or disable the phone to o play a warn ning tone when receiving g another call. To c o nfig g ure c a ll wa iting via pho ne n use r inte rffa c e : 1. Presss Me nu->C a ll Fe a ture ->C a ll Wa iting . 2. Presss or , or the Swittc h soft key to t select Ena b le d from the e C a ll Wa iting or , or the Swittc h soft key to t select Ena b le d from the e Pla y To ne field. field d. 3. Presss 4. (Op ptional.) Ente er the call wa aiting on code or off code e respectively y in the O n C o de or O ff C o de field d. 5. Presss the Sa ve soft key to ac ccept the cha ange or the Ba B c k soft key y to cancel. You can n also configu ure the call waiting featurre via web usser interface at the path Fe a ture ss >G e ne ra l In nfo rm a tio n. Co onferencce You can n create a co onference with other partties using the phone’s local conferenc ce feature. You can cre eate a conference betwe een an active e call and so ome calls on hold by pressing the C o nfee re nc e soft key. Then you u can add orr remove the e conference parties by b pressing th he Ma na g e soft key. The network confference feature also allow ws you to add and remo ove specific conference parties. No te 66 The network confere ence feature is not availab ble on all serve ers. For more iinformation, ct your system m administrato or. contac Ba asic Call Fea atures Loccal Confe erence The SIP-TT42G IP phone supports up to 5 partiess (including yourself) in a conference call. This is ca alled Local Conference and is the default method of conference. To se t up p a lo c a l c o nfe n re nc e c a ll: 1. Plac ce a call to th he first party. 2. Press the C o nfe ree nc e soft key y to create a new call. The active call is placed on hold. 3. Ente er the numbe er of the seco ond party and press , or the e Se nd soft key. 67 User Guide SIP-T42 2G IP Phone 4. Whe en the second party answ wers the call, press the C o nfe re nc e sofft key again to add d the second party to the conference. 5. Press the Ma na g e soft key an nd then presss the Ne w C a ll soft key. 6. Ente er the numbe er of the new w party and press 7. Whe en the new party answerss the call, pre ess the C o nfee re nc e soft ke ey again to add , or the See nd soft key. the third party to o the confere ence. 8. Repeat steps 5 to o 7 until you have added d up to 4 intended partiess. To jo in m ultiple c a lls (no m o re tha a n 4) in a c o nfe n re nc e : 1. Plac ce multiple ca alls using multiple differen nt accounts on o the phone e (for examp ple, plac ce the first ca all using acco ount 1, and th hen place th he second ca all using acco ount 2 an nd so on). 2. Press the C o nfe ree nc e soft key y to join the multiple calls in the confe erence on acc count 1. During th he c o nfe re nc c e c a ll, yo u c a n do the fo o llo wing : Presss or the e Ho ld soft ke ey to place the conferen nce on hold. Presss the Split so oft key to splitt the confere ence call into o some individ dual calls. Presss the Ma na g e soft key, and then presss Presss the Fa r Mu ute soft key to o forbid the party speakin ng. Presss the Re m o ve v soft key to o remove the e party from the conference call. Presss the Ne w C a ll soft key to o add a new w party. Presss Presss the End C a ll soft key to o drop the co onference ca all. or to select th he desired pa arty. to mute the conference call. Network Co onference You can n use network k conference e feature on the SIP-T42G IP phone to conduct a conferen nce with mulltiple particip pants. This feature allows yo ou to perform m the followin ng: Join two calls tog gether into a conference e call. Invite another pa arty into an active conferrence call. his feature, co ontact your system administrator for the network c conference-U URI in To use th advance e, and config gure the pho one via web user interface e: 68 1. Click on Ac c o un nt->Adva nc e d . 2. Sele ect the desire ed conferenc ce type from the pull-dow wn list of C o nffe re nc e Type e. 3. Ente er the confere ence URI (e.g g., conferenc ce@example e.com) in the e C o nfe re nc e URI Ba asic Call Fea atures field d. 4. Click C o nfirm to accept the change. To se t up p a ne two rk c o nfe re nc e c a ll: 1. Plac ce a call to th he first party. 2. Press the C o nfe ree nc e soft key y to create a new call. The active call is placed on hold. 3. Ente er the numbe er of the seco ond party and press 4. Whe en the second party answ wers the call, press the C o nfe re nc e sofft key to add d the , or the e Se nd soft key. seco ond party to the conferen nce. 5. Press the C o nfe ree nc e soft key y to create a new call. The conference is placed on hold. 6. Ente er the numbe er of the new party and th hen press 7. Whe en the new party answerss the call, pre ess the C o nfee re nc e soft ke ey to add the , or tthe Se nd softt key. new w party to the e conference e. 8. Repeat steps 5 to o 7 until you have added d all intended d parties. The proc cedures to se et up a netwo ork conference call for sp pecific serverrs may be differentt from introdu uced above.. Contact your system administrator fo or more informattion. Ca all Park You can n use call parrk feature to place a call on hold, and d then retriev ve the call fro om another phone in the e system (for example, a phone in ano other office o or conferenc ce room). You can park k an active call by pressing the call pa ark key on the e phone. If th he call is pa arked successsfully, the ressponse is either a voice prrompt confirm ming that the e call was parked, or a visib ble indication on the LCD D screen. Call Pa ark feature is not n available on all servers.. Contact you ur system adm ministrator for more in nformation. No te g ure a c a ll p a rk ke y via pho ne use r in nte rfa c e : To c o nfig 1. Press Me nu->C a ll l Fe a ture ->DS SS Ke ys. 2. Sele ect the desire ed DSS key. 3. Press or , or the Switcc h soft key to o select Ke y Eve nt from th he Type field. 4. Press or , or the Switcc h soft key to o select C a ll Pa rk from the e Ke y Eve nt field. 5. Press or , or the Switcc h soft key to o select the desired line frrom the Ac c o unt ID fie eld. 6. Ente er the call park feature co ode (contactt your system m administrato or for it) in the 69 User Guide SIP-T42G IP Phone Va lue field. 7. (Optional.) Enter the string that will appear on the LCD screen in the La b e l field. 8. Press the Sa ve soft key to accept the change or the Ba c k soft key to cancel. You can also configure a call park key via web user interface at the path Dsske y- >Line Ke y . To use the C a ll Pa rk fe a ture : 1. User on phone A places a call to phone B. 2. User on phone A wants to take the call in a conference room for privacy, then presses the call park key on phone A. 3. User on phone A walks to an available conference room where the phone is designated as phone C. The user dials the call park retrieve feature code to retrieve the parked call. The system establishes call between phone C and B. No te The call park feature code and call park retrieve feature code are predefined on the system server. Contact your system administrator for more information. If the parked call is not retrieved within a period of time assigned by the system, the phone performing call park feature will receive call back. Call Pickup You can use call pickup feature to answer someone else’s incoming call on the phone. The SIP-T42G IP phone supports the directed call pickup and group call pickup features. Directed call pickup is used for picking up a call that is ringing at a specific phone number. Group call pickup is used for picking up a call that is ringing at any phone number in the group. The pickup group should be predefined, contact your system administrator for more information. You can configure the phone to pick up an incoming call by using the DPic kup /G Pic kup soft key. To use the call pickup feature, you need to configure the call pickup code beforehand on a global or per-line basis via web user interface. No te If there are many incoming calls at the same time, pressing the Gpickup soft key on the phone will pick up the call that rings first. Dire c te d C a ll Pic kup To e na b le the dire c te d c a ll pic kup via we b use r inte rfa c e : 70 1. Click on Fe a ture s->C a ll Pic kup . 2. Select Ena b le d from the pull-down list of Dire c te d C a ll Pic kup . 3. Enter the directed call pickup code in the Dire c te d C a ll Pic kup C o de field. Basic Call Features 4. No te Click C o nfirm to accept the change. The directed pickup code above is configured on a global, which applies to all To c o nfig ure the dire c te d c a ll pic kup c o de o n a pe r- line b a sis via we b use r inte rfa c e : 1. Click on Ac c o unt. 2. Select the desired account from the pull-down list of Ac c o unt. 3. Click on Adva nc e d . 4. Enter the directed call pickup code in the Dire c te d C a ll Pic kup C o de field. 5. Click C o nfirm to accept the change. To pic k up a c a ll dire c tly: 1. Pick up the handset. The DPic kup soft key appears on the LCD screen. 2. Press the DPic kup soft key on your phone when a phone receives an incoming call. 3. Enter the ringing phone’s number. 4. Press the DPic kup soft key again. The call is answered on your phone. You can also configure a DSS key as a directed pickup key via phone user interface or web user interface. You can pick up a call by pressing the directed pickup key directly. G ro up C a ll Pic kup To e na b le the g ro up c a ll pic kup via we b use r inte rfa c e : 1. Click on Fe a ture s->C a ll Pic kup. 2. Select Ena b le d from the pull-down list of G ro up C a ll Pic kup . 71 User Guide SIP-T42G IP Phone No te 3. Enter the group call pickup code in the G ro up C a ll Pic kup C o de field. 4. Click C o nfirm to accept the change. The group pickup code above is configured on a global, which applies to all accounts. To c o nfig ure the g ro up c a ll pic kup c o de o n a pe r- line b a sis via we b use r inte rfa c e : 1. Click on Ac c o unt. 2. Select the desired account from the pull-down list of Ac c o unt. 3. Click on Adva nc e d . 4. Enter the group call pickup code in the G ro up C a ll Pic kup C o de field. 5. Click C o nfirm to accept the change. To pic k up a c a ll in the g ro up: 1. Pick up the handset. The G Pic kup soft key appears on the LCD screen. 2. Press the G Pic kup soft key on your phone when a phone in the group receives an incoming call. The call is answered on your phone. You can also configure a DSS key as group pickup key via phone user interface or web user interface. You can pick up a call by pressing the group pickup key directly. No te The directed call pickup code and group call pickup code are predefined on the system server. Contact your system administrator for more information. The call pickup code configured on a per-line basis takes precedence over that configured on a global. 72 Ba asic Call Fea atures An nonymou us Call You can n use anonym mous call feature to block k the identity and phone number from showing up to the ca alled party when you call someone. Fo or example, you want to call to consu ult some of th he services, but b you don’tt want to be harassed. An nonymous ca all is configurrable on a pe er-account basis. No te The ano onymous call feature is nott available on n all servers. Contact your ssystem adminisstrator for the anonymous call on code and off code e. To c o nfig g ure a no nym m o us c a ll via pho ne use r inte rfa c e : 1. Press Me nu->C a ll l Fe a ture ->An no nym o us. 2. Sele ect the desire ed line and th hen press Ente e r soft key. 3. Press or , or the Switcc h soft key to o select Ena b le d from the e Ano nym o uss C a ll field d. 4. (Optional.) Enterr the anonym mous call on code in the O n C o de field d. 5. (Optional.) Enterr the anonym mous call off code in the O ff C o de field d. 6. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. You can n also configu ure anonymo ous call via web user interrface at the p path Ac c o untt->Ba sic . To pla c e a n a no nym m o us c a ll: 1. Using g the specific c line on the phone to pla ace a call to o phone B. The LCD screen of o phone B prompts an in ncoming call from anonym mity. An nonymou us Call Rejectio You can n use anonym mous call reje ection feature e to reject inc coming calls from anonym mous callers. Anonymous c rejection automatica call ally rejects inc coming calls from callers who delibera ately block th heir identities and numberrs from showing up. Anonymous call rejection n is configura able on a perr-account ba asis. To c o nfig g ure a no nym m o us c a ll re je e c tio n via pho ne use r inte e rfa c e : 1. Press Me nu->C a ll l Fe a ture ->An no nym o us. 2. Sele ect the desire ed line and th hen press Ente e r soft key. 3. Press or to scroll to the Ano nym o us Re je c t fie eld. Press or , or the Switcc h soft key to o select Ena b le d from the e Ano nym o uss 4. Re je e c t field. 5. (Optional.) Enterr the anonym mous call rejection on cod de in the O n C o de field. 6. (Optional.) Enterr the anonym mous call rejection off cod de in the O ff C o de field. 73 User Guide SIP-T42G IP Phone 7. Press the Sa ve soft key to accept the change or the Ba c k soft key to cancel. You can also configure anonymous call rejection via web user interface at the path Ac c o unt->Ba sic . 74 Advanced Phone Fea atures Ad dvanced d Phon ne Features This chapter providess operating in nstructions fo or the advanc ced featuress of the SIP-T4 42G IP phone e. The topics include: Busy y Lamp Field (BLF) Call Recording Interrcom Multticast Paging Music on Hold Messsages If you req quire additio onal informatiion or assistance with you ur new phone e, contact yo our system administrator Bu usy Lamp Field (BLF) You can n use the BLF feature to monitor a spec cific user for status chang ges on the ph hone. For exam mple, you can configure a BLF key on the phone fo or monitoring g the status of o a friend’s phone (busy or idle). Whe en the friend makes a call, the BLF key y (line key) LE ED illuminattes solid red on o your phon ne to indicate e that the frie end’s phone is in use and busy. For more e BLF key LED D indications, refer to LED Instructions on o page 5. You can n press a BLF key k to dial ou ut the monito ored phone number when the monito ored phone iss idle. You ca an receive a visual alert and an audio o alert when tthe monitore ed phone number receiives an incom ming call. You can also piick up a call directly by pressing the BLF key when the mo onitored pho one number receives an in ncoming call. For more infformation, co ontact your sy ystem admin nistrator. To c o nfig g ure a BLF ke e y via pho ne e use r inte rfa c e : 1. Press Me nu->C a ll l Fe a ture ->DS SS Ke ys. 2. Sele ect the desire ed DSS key. 3. Press or 4. Press or , or the Switcc h soft key to o select BLF frrom the Typee field. , or the Switcc h soft key to select the de esired line fro om the Ac c o unt ID fie eld. 5. Ente er the phone number or extension you u want to mo onitor in the V Va lue field. 6. (Optional.) Enterr the string that will appea ar on the LCD D screen in th he La b e l field d. 75 User Guide SIP-T42G IP Phone 7. (Optional.) Enter the pickup code in the Exte nsio n field. 8. Press the Sa ve soft key to accept the change or the Ba c k soft key to cancel. You can also configure the BLF key via web user interface at the path Dsske y ->Line Ke y . You can enable audio alert for BLF pickup feature on the phone. This allows the monitoring phone to play a warning tone, when the monitored phone number receives an incoming call. You can also enable visual alert for BLF pickup feature on the phone. This allows the LCD screen of the monitoring phone to display the caller ID, when the monitored phone number receives an incoming call. To e na b le the visua l a nd a udio a le rt fe a ture via we b use r inte rfa c e : 1. Click on Fe a ture s->C a ll Pic kup . 2. Select Ena b le d from the pull-down list of Visua l Ale rt fo r BLF Pic kup . 3. Select Ena b le d from the pull-down list of Audio Ale rt fo r BLF Pic kup . 4. Click C o nfirm to accept the change. When the monitored phone number receives an incoming call, the following occurs on the monitoring phone: 76 The phone plays a warning tone (if enabled). The BLF key LED flashes red. The caller ID appears on the LCD screen (if enabled). Advanced Phone Features In the following figure, the phone LCD screen shows an incoming call from 3606 on the monitored line. If your phone is locked and the type of the keypad lock is set to be Func tio n Ke ys or All ke ys, you cannot use the Pic kup , Dia l, Ne w C a ll and C a nc e l soft keys appear in the figure above until unlocked. No te When there is an active call on the IP phone, you can transfer the active call to the monitored phone number directly by pressing the BLF key. The phone transfers the active call differently depending on the transfer mode on DSS key. To c o nfig ure the tra nsfe r m o de o n DSS ke y via we b use r inte rfa c e : 1. Click on Fe a ture s->Tra nsfe r. 2. Select the desired transfer mode from the pull-down list of Tra nsfe r Mo de via DSSke y . Depending on your selection: If you select Blind Tra nsfe r, press the BLF key to blind transfer to the monitored phone number. If you select Atte nde d Tra nsfe r, press the BLF key to dial out the monitored phone number and then you can perform the attended or semi-attended transfer. If you select Ne w C a ll, press the BLF key to place a new call to the monitored user. 3. Click C o nfirm to accept the change. For more information on performing call transfer, refer to Call Transfer on page 65. Call Recording You can record calls by pressing a record key on the SIP-T42G IP phone. There are 2 different ways of configuring call recording and they even work differently: Re c o rd : The phone sends SIP INFO message containing a specific header “Record: on/off” to trigger a recording. URL Re c o rd : The phone sends HTTP URL request to trigger a recording. Contact your system administrator for the predefined URL. 77 User Guide SIP-T42 2G IP Phone No te The rec cord feature iss not available e on all serverrs. Contact yo our system ad dministrator for more in nformation. g ure a Re c o rd r ke y via ph ho ne use r inte e rfa c e : To c o nfig 1. Press Me nu->C a ll l Fe a ture ->DS SS Ke ys. 2. Sele ect the desire ed DSS key. 3. Press or , or the Switcc h soft key to o select Ke y Eve nt from th he Type field. 4. Press or , or the Switcc h soft key to o select Re c o rd from the Ke y Eve nt fie eld. 5. (Optional.) Enterr the string that will appea ar on the LCD D screen in th he La b e l field d. 6. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. To c o nfig g ure a URL Re e c o rd ke y via a pho ne use r inte rfa c e : 1. Press Me nu->C a ll l Fe a ture ->DS SS Ke ys. 2. Sele ect the desire ed DSS key. 3. Press 4. Ente er the URL (e.g., http://10.1.2.224/phon nerecording.cgi) in the UR RL Re c o rd file ed. 5. (Optional.) Enterr the string that will appea ar on the LCD D screen in th he La b e l field d. 6. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. or , or the Switcc h soft key to o select URL Re R c o rd from the Type field d. You can n also configu ure the Reco ord or URL Rec cord keys via a web user interface at th he path Dssske y- >Line Kee y . The Re c o rd/ URL Re c o rd ke ys c o ntro n l the re c o rding a nd a re e a va ila b le : During an active e call Whe en calls are on o hold or mu ute During a blind orr attended transfer During a confere ence call Whe en the phone e prompts yo ou to answer an incoming g call The Re c o rd/ URL Re c o rd ke ys a re no t a va ila b le e: Whe en there are no connecte ed calls on yo our phone Whe en you place e a new call To re c o rd a c a ll: 1. Press a Record or o URL Record d key during a call. If the e recording starts successsfully, there cording icon appears on tthe LCD scre een and the Record or URL Recorrd key LED fla ashes green. 2. d or URL Reco ord key again n to stop reco ording. Press the Record The recording ico on disappea ars from the LCD screen and the Record or URL Rec cord key LED turns off.. 78 Advanced Phone Fea atures Recordin ng status indiications you need to know w: C irc um sta nc n e Ic c o ns o n the LC D sc re e n A record ding is started appea ars on the LC CD screen A record ding cannot be b started appea ars for 1 seco ond A record ding cannot be appea ars for 1 seco ond, then goe es back The reco ording box is full appea ars for 1 seco ond The cannot be recorrded appea ars for 1 seco ond You can n listen to the recordings stored on you ur server syste em. For exam mple, you can n dial an acce ess code to lissten to the re ecordings. No te The wa ay listening to the recording gs may be diffferent on diffe erent servers. Contact yourr system administratorr for more info ormation. Inttercom Intercom m is a useful fe eature in an office enviro onment to qu uickly connec ct with the operator or the secre etary. You ca an press the intercom key y to automatiically connec ct with a re emote extenssion for outgo oing intercom m calls, and the remote e extension will automatically answe er the incoming intercom calls. No te The inte ercom feature e is not availa able on all serv vers. Contact your system a administrator for more in nformation. Ou utgoing In ntercom Calls To c o nfig g ure a n inte rc o m ke y via pho ne use r inte rfa c e : 1. Press Me nu->C a ll l Fe a ture ->DS SS Ke ys. 2. Sele ect the desire ed DSS key. 3. Press 4. Sele ect the desire ed line from th he Ac c o unt ID I field. 5. Ente er the remote e extension number in the e Va lue field. 6. (Optional.) Enterr the string that will appea ar on the LCD D screen in th he La b e l field d. 7. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key y to cancel. or , or the Switcc h soft key to select Inte rcc o m from the e Type field. You can n also configu ure an interco om key via web user interface at the path DSS Ke y . To pla c e a n inte rc o m c a ll: 1. Press the intercom key when the phone iss idle. 79 User Guide SIP-T42G IP Phone The phone is automatically connected to the extension specified in the Va lue field. 2. Press the intercom key again or the C a nc e l soft key to end the intercom call. Incoming Intercom Calls By default, the SIP-T42G IP phone supports to answer an incoming intercom call automatically. The phone automatically plays a warning tone when it receives an incoming intercom call. In addition, you can enable the phone to mute the microphone when it automatically answers an incoming intercom call. You can also enable the phone to automatically answer an incoming intercom call while there is already an active call on the phone, the active call is placed on hold. Intercom features you need to know: Inte rc o m fe a ture s Accept Intercom Intercom Mute De sc riptio n Allows you to enable or disable the IP phone to automatically answer an incoming intercom call. Allows you to enable or disable the microphone on the IP phone for Intercom calls. Allows you to enable or disable the IP phone to play Warning Tone a warning tone when the IP phone receives an incoming intercom call. Allows you to enable or disable the IP phone to Intercom Barge automatically answer an incoming intercom call while there is already an active call on the phone. To c o nfig ure inte rc o m fe a ture s via pho ne use r inte rfa c e : 1. Press Me nu->C a ll Fe a ture ->Inte rc o m . 2. Make the desired changes. 3. Press the Sa ve soft key to accept the change or the Ba c k soft key to cancel. You can also configure these specific parameters via web user interface at the path Fe a ture s->Inte rc o m . Ac c e pt Inte rc o m You can enable or disable the phone to automatically answer an incoming intercom call. If Accept Intercom is enabled, the phone automatically answers an incoming intercom call. If Accept Intercom is disabled, the phone rejects incoming intercom calls and sends a busy signal to the caller. Accept Intercom is enabled by default. No te Your administrator can set a time period delay before the phone automatically answers. Contact your system administrator for more information. Inte rc o m Mute 80 Advanced Phone Fea atures You can n mute or un--mute the mic crophone on n the phone for f intercom calls automatically. If Intercom Mute iss enabled, th he microphon ne is muted ffor intercom calls. If Interco om Mute is diisabled, the microphone is un-muted for incoming g calls. Interco om Mute is disabled by default. Wa rning To ne You can n enable or disable the ph hone to play a warning to one when rec ceiving an intercom m call. If Warn ning Tone is enabled, the phone playss a warning ttone to alert you before answering the e intercom call. If Warning g Tone is disa abled, the ph hone automatically answe ers the interco om call witho out warning. Warning Ton ne is enabled d by default. Inte rc o m Ba rg e You can n enable or disable the ph hone to auto omatically an nswer an inco oming interco om call while e there is alre eady an activ ve call on the e phone. If In ntercom Barg ge is enabled d, the phone automatically y answers the e intercom ca all and place es the active e call on hold. If Intercom m Barge is dissabled, the phone handle es an incomin ng intercom call like a wa aiting call. Inte ercom Barge is disabled by b default. Mu ulticast Paging You can n use multicast paging to quickly and easily forwarrd time sensittive announc cements out to people within the mullticast group.. You can co onfigure a multicasst paging key y on the phon ne, which allows you to se end a Real Tiime Transporrt Protocoll (RTP) stream m to the pre-c configured multicast add dress(es) witho out involving g SIP signaling g. You can co onfigure the phone to allow it to rece eive an RTP stream from pre-conffigured multicast listening g address(es) without invo olving SIP sign naling. You can specify up u to 10 multticast listening g addresses. Sending RT TP Stream To c o nfig g ure a m ultic c a st pa g ing ke k y via pho ne use r inte rfa ace: 1. Press Me nu->Fe a ture s->DSS Ke K ys. 2. Sele ect the desire ed DSS key. 3. Press or , or the Switcc h soft key to o select Ke y Eve nt from th he Type field. 4. Press or , or the Switcc h soft key to o select Pa g ing from the K Ke y Eve nt fie eld. 5. (Optional.) Enterr the string that will appea ar on the LCD D screen in th he La b e l field d. 6. Ente er the multica ast IP addresss and port nu umber (e.g., 224.5.6.20:10 0008) in the Va V lue field d. The valid multica ast IP addressses range from 224.0.0.0 to 239.255.255 5.255. 7. Press the Sa ve so oft key to acc cept the cha ange or the Ba B c k soft key to cancel. You can n also configu ure a multica ast paging ke ey via web usser interface at the path 81 User Guide SIP-T42 2G IP Phone Dsske y -> >Line Ke y . You can n also configu ure the phone to use a de efault codec c for sending Multicast RTP stream via v web user interface. To c o nfig g ure a de fa ult u c o de c fo r m ultic a st pa g ing via we b use r inte rfa c e : 1. Click on Fe a ture s ->G e ne ra l Info rm a tio n. 2. Sele ect the desire ed codec from the pull-do own list of Mu ultic a st C o de ec. The default code ec is G722. 3. No te Click C o nfirm to accept the change. If G722 2 codec is use ed for multicasst paging, the e phone LCD screen displays icon indicatte that is providing high definition voice. to To se nd RTP stre a m : 1. ast paging ke ey when the phone is idle. Press the multica econfigured multicast address (IP: Porrt). Any phone in The phone sendss RTP to a pre the local networrk then listenss to the RTP on o the precon nfigured multticast addresss (IP: Port). For both se ending and re eceiving of the multicast RTP there is n no sip signalin ng invo olved. The multicast paging key LED D illuminates solid green. The following figu ure shows a multicast RTP P session on th he phone: No te 2. Press the Ho ld so oft key to plac ce the curren nt multicast RTP R session on n hold. 3. Press the End C a ll soft key to cancel the multicast RTP session. Multica ast RTP is one way w only from m sender to th he multicast address (es) (re eceiver). For outgoin ng RTP multica asts, all other existing calls on the phone e will be place ed on hold. Receiving RTP Strea am You can n configure th he phone to receive a Re eal Time Transsport Protoco ol (RTP) stream from the e pre-configu ured multicasst address (ess) without inv volving SIP sig gnaling. You can specify up u to 10 multticast addressses that the phone listenss to on the ne etwork. You can n also change e the behaviior of how the e phone han ndles incomin ng multicast paging calls by conffiguring specific paramete ers via web user interface e. The specific parameters are: Pag ging Barge an nd Paging Priority Active. Pa g ing Ba B rg e You can n use the pag ging barge fe eature to defiine the prioritty of the voic ce call in prog gress. If the priority of an inc coming multticast paging g call is lower than that of the active call, then it will w be ignored d automatica ally. If Disable ed is selected d from the pu ull-down list of 82 Advanced Phone Features Paging Barge, the voice call in progress shall take precedence over all incoming multicast paging calls. The valid values in the Paging Barge field are: 1 to 10 : Define the priority of the active call, 1 is the highest priority, 10 is the lowest priority. Disa b le d : The voice call in progress shall take precedence over all incoming paging calls. Pa g ing Prio rity Ac tive You can enable or disable this feature to decide how the phone handles the incoming multicast paging calls, when there is already a multicast paging call on the phone. If enabled, the phone will ignore the incoming multicast paging call with a lower priority, otherwise, the phone will play the incoming multicast RTP and place the previous multicast paging call on hold. If disabled, the phone will automatically ignore all incoming multicast paging calls. To c o nfig ure m ultic a st liste ning a ddre sse s via we b use r inte rfa c e : 1. Click on C o nta c ts->Multic a st Pa g ing . 2. Select the desired value from the pull-down list of Pa g ing Ba rg e . 3. Select the desired value from the pull-down list of Pa g ing Prio rity Ac tive . 4. Enter the multicast IP address (es) and port number (e.g., 224.5.6.20:10008) which the phone listens for incoming RTP multicast in the Liste ning Addre ss field. 5. Enter the label in the La b e l field. Label will appear on the LCD screen when receiving the RTP multicast. 6. No te Click C o nfirm to accept the change. The multicast IP addresses range from 224.0.0.0 to 239.255.255.255. The priorities of listening addresses are predefined: 1 with the highest priority, 10 with the lowest priority. Both the multicast paging sender and the receiver will play a warning tone when pressing the multicast paging key. Music on Hold Music on hold (MoH) is the business practice of playing recorded music to fill the silence that would be heard by the callers who have been placed on hold. To use this feature, you should specify a SIP URI pointing to a Music on Hold Server account, when placing a call on hold, the phone will invite this SIP URI to the Music on Hold Server account. The Music on Hold account automatically answers to the SIP INVITE messages and immediately plays audio from some source located anywhere (LAN, Internet) to the held party. Contact your system administrator for the SIP URI. To c o nfig ure m usic o n ho ld se rve r via we b use r inte rfa c e : 83 User Guide SIP-T42 2G IP Phone 1. Click on Ac c o un nt. 2. Sele ect the desire ed account frrom the pull-down list of Ac A c o unt. 3. Click on Adva ncc e d . 4. Ente er the SIP URI (e.g., sip:moh@sip.com) in the Music o n Ho ld Se rv ve r field. 5. Click C o nfirm to accept the change. Whe en you have placed a ca all on hold, th he held party y can then he ear the music c. All invo olved parties cannot use encrypted RTP (SRTP). No te Me essagess Short Message Servvice (SMS S) You can n send and re eceive text messages usin ng the SIP-T42 2G IP phone. New text message es can be ind dicated both h acoustically y and visually y. When rece eiving a new text message e, the phone e LCD screen will prompt receiving new w text messa ages with the number of waiting messages (exa ample: 3 New w Text Message) and an iicon. The pow wer indicato or LED slow fla ashes red. No te The SM MS feature is no ot available on o all servers. Contact yourr system admiinistrator for more in nformation. To re a d a te xt m e ssa age: No te 1. s g e ->Te xt Me M ssa g e ->In nb o x . Press Me nu->Me ssa 2. ect the desire ed message and press the e Vie w soft ke ey. Sele If the phone promptts receiving ne ew text messa ages, you can n also press th he Vie w soft ke ey to read d the new me essages directtly. To se nd a te xt m e ssa age: 1. s g e ->Te xt Me M ssa g e ->Ne w Me ssa g e . Press Me nu->Me ssa 2. mpose the ne ew text messa age. You can press the a b c soft key to o change the Com inpu ut mode. 3. Press the Se nd so oft key. 4. (Optional.) Press or unt , or the Switcc h soft key to select the desired accou from m the Fro m fie eld. 5. 84 Ente er the numbe er you want to o send the message to in n the To field. Advanced Phone Features 6. Press the Se nd soft key to send the message or the Ba c k soft key to cancel. You can also send a text message via web user interface at the path Fe a ture s->SMS. To re ply a te xt m e ssa g e : 1. Press Me nu->Me ssa g e ->Te xt Me ssa g e ->Inb o x . 2. Select the desired message and press the Re ply soft key. 3. Compose the new text message. You can press the a b c soft key to change the input mode. 4. Press the Se nd soft key after completing the content. To de le te a te xt m e ssa g e : 1. Press Me nu->Me ssa g e ->Te xt Me ssa g e ->Inb o x (Se nt Bo x , O utb o x or Dra ftb o x ). 2. Select the desired message and then press the O ptio n soft key. 3. Select De le te to delete the desired message. The LCD screen prompts "Delete the selected message?". 4. No te Press the O K soft key to delete this message or the C a nc e l soft key to cancel. You can also delete all text messages by pressing the O ptio n soft key and then select De le te All. For more information, refer to the above steps. You can also delete a specific message after retrieving by pressing the De le te soft key. Voice Mail You can leave voice mails for someone else on the SIP-T42G IP phone. You can also listen to the voice mails stored in a centralized location. When receiving a new voice mail, the phone will play a warning tone. The power indicator LED will slow flash red. The phone LCD screen will prompt receiving a new voice mail and an icon. No te Voice Mail feature is not available on all servers, contact your system administrator for more information. To le a ve a vo ic e m a il: You can leave a voice mail for someone else when he/she is busy or inconvenient to answer the call. Follow the voice prompt from the system server to leave the voice mail, and then hang up after completing the voice mail. To c o nfig ure vo ic e m a il a c c e ss c o de s via pho ne use r inte rfa c e : 1. Press Me nu->Me ssa g e ->Vo ic e Ma il->Se t Vo ic e m a il. 2. Press the navigation keys to highlight the account which you want to set. 85 User Guide SIP-T42G IP Phone 3. Press the 123 soft key to select the proper input mode and then enter the voice mail access code (e.g., *97). 4. No te Press the Sa ve soft key to accept the change or the Ba c k soft key to cancel. Voice mail access code must be predefined on the system server. Contact your system administrator for the more information. To liste n to the vo ic e m a ils: 1. When the phone user interface prompts receiving new voice mails and the power indicator LED slow flashes red, press or the C o nne c t soft key to dial out the access voice mail code. 2. No te Follow the voice prompt to listen to the voice mails. Before listening to the voicemails, make sure the voice mail access code has been configured. When all new voice mails are retrieved, the power indicator LED will stop flashing. To vie w the vo ic e m a il via pho ne use r inte rfa c e : 1. Press Me nu->Me ssa g e ->Vo ic e Ma il->Vie w Vo ic e m a il. The phone LCD screen displays the amount of the voice mails that includes new or old voice mails. 2. Select an account and then press the C o nne c t soft key to listen to the voice mails. Message Waiting Indicator (MWI) The SIP-T42G IP phone supports MWI feature when receiving a new voice message. If someone leaves you a voicemail, you will receive a message waiting indicator. MWI will be indicated in three ways: a warning tone, the power indicator LED illuminates slow flashing red and an indicator message (including a voice mail icon) appears on the LCD screen. This is cleared only when you retrieve all voicemails or delete them. For some particular servers, the MWI service is unsolicited. So the SIP-T42G IP phone just need to handle the MWI messages sent from the server. But for some servers, the MWI service is solicited. In this case, the SIP-T42G IP phone must enable the MWI Subscription for MWI messages. No te MWI service is not available on all servers. Contact your system administrator for more information. The MWI Subscription parameters you need to know: 86 Advanced Phone Features O ptio ns Sub sc rib e fo r MWI De sc riptio n Enable or disable a subscription for MWI service. Period of MWI subscription. The IP phone sends MWI Sub sc riptio n Pe rio d refresh SUBSCRIBE request before initial SUBSCRIBE expiration Enable or disable a subscription to the voice mail number for MWI service. Sub sc rib e MWI to VM To use this feature, you should also configure the voice mail number. No te Whether the phone subscribes the MWI messages to the account or the voice number depends on the server. Contact your system administrator for more information. To e na b le MWI sub sc riptio n via we b use r inte rfa c e : 1. Click on Ac c o unt. 2. Select the desired account from the pull-down list of Ac c o unt. 3. Click on Adva nc e d . 4. Select Ena b le d from the pull-down list of Sub sc rib e fo r MWI. 5. Enter the period time in the MWI Sub sc riptio n Pe rio d (se c o nds) field. 6. Click C o nfirm to accept the change. The IP phone will subscribe to the account number for MWI service by default. To e na b le the Sub sc rib e MWI to VM fe a ture via we b use r inte rfa c e : 1. Click on Ac c o unt. 2. Select the desired account from the pull-down list of Ac c o unt. 3. Click on Adva nc e d . 4. Select Ena b le d from the pull-down list of Sub sc rib e MWI to VM . 5. Click on Ba sic . 6. Enter the desired voice number in the Vo ic e Ma il field. 7. Click C o nfirm to accept the change. The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI to WM feature. 87 User Guide SIP-T42G IP Phone Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your SIP-T42G IP phone. If you require additional information or assistance with your new phone, contact your system administrator. Why is the pho ne LC D sc re e n b la nk? Ensure your phone is properly plugged into a functional AC outlet. Ensure that the phone isn’t plugged into a plug controlled by a switch that is off. If the phone is plugged into a power strip, try plugging it directly into a wall outlet instead. If your phone is powered from PoE, ensure you use a PoE compliant switch or hub, or contact your system administrator for more information. Check that the power LED is on to ensure the phone is powered on. Why do e s the pho ne displa y "Ne two rk Una va ila b le "? Ensure that the Ethernet cable is plugged into the Internet port on the phone and the Ethernet cable is not loose. Ensure that the switch or hub in your network is operational. Contact your system administrator for more information. Why c a n’t I g e t a dia l to ne ? Check for any loose connections and that the phone has been installed properly. For the installation instructions, refer to Phone Installation on page 11. Check whether dial tone is present on one of the audio modes. Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to check whether dial tone is present for one of the audio modes. If the dial tone exists on another audio mode, connect a different handset or headset to isolate the problem. Why do e sn’t the pho ne ring ? Check the ringer volume on your phone. To adjust the ringer volume setting, press the Volume key when the phone is on-hook and idle. For more information, refer to Volume on page 23. 88 Troubleshooting Why c a n’t I re c e ive c a lls? Check the SIP registration with your system administrator. Check DND (Do Not Disturb) mode is turned off on your phone. Refer to Do Not Disturb (DND) on page 59. Check call forward feature is disabled on the phone. Refer to Call Forward on page 61. Check whether the caller number is stored in the blacklist directory. Refer to Blacklist on page 32. Why is m y ha ndse t no t wo rking ? Check to ensure that the handset cord is fully connected to both the handset jack on the phone and handset. Refer to Phone Installation on page 11. Why is m y he a dse t no t wo rking ? Check to ensure that the headset cord is fully connected to the headset jack on the phone. Refer to Phone Installation on page 11. Check to ensure that the headset mode is activated. Refer to Headset Use on page 35. Check to ensure that the headset volume is adjusted to an appropriate level. Refer to Volume on page 23. Ho w to c ha ng e the use r pa sswo rd? You can change the user password via web user interface: 1. Click on Se c urity ->Pa sswo rd . 2. Enter the current user password in the C urre nt Pa sswo rd field. 3. Enter the new user password in the Ne w Pa sswo rd field and C o nfirm Pa sswo rd field. 4. Click C o nfirm to accept the change. You can also contact your system administrator for help. Ho w to re b o o t the pho ne ? To reboot the IP phone via web user interface: No te 1. Click on Se tting s->Upg ra de . 2. Click Re b o o t to reboot the IP phone. Any reboot of your phone may take a few minutes. 89 User Guide SIP-T42 2G IP Phone Ho w to re r se t yo ur pho ne ? Reset yo our phone wh hen other Tro oubleshooting g suggestionss do not correct the prob blem. You nee ed to note tha at all custom mized settings will be overw written after rresetting. We recomm mend asking your system administrator r for advice before resetting your phone. To re se t yo ur pho ne via v pho ne usse r inte rfa c e : 1. va nc e d (passsword: admin) ->Re se t & Re b o o t->Re sse t to Fa c to ry y. Press Me nu->Adv 2. Press or , or the Switcc h soft key to o select the desired type from Re se t O ptiio n field. 3. Press Sa ve soft ke ey. The LCD screen prompts the following me essage: 4. No te Press the O K soft key. Reset of your phone may take a few minutes. Ho w to Expo rt PC AP Tra c e ? We may y need you to o provide a PCAP Trace to help analy yze your prob blem. To e xpo rt r a PC AP Tra a c e via we b use u r inte rfa c e : 1. Click on Se tting s->Upg ra de . 2. Click Sta rt to beg gin recording g signal traffic c. 3. Recreate the errror to be doc cumented in the trace. 4. Click Sto p to end d recording. 5. Click Expo rt to open file dow wnload windo ow, and then save the file e to your loca al syste em. Ho w to Expo rt Syste m Lo g ? We may y need you to o provide a System Log to o help analyzze your probllem. To e xpo rt r a Syste m Lo g via we b use u r inte rfa c e : 1. Click on Se tting s->C o nfig ura tio t n. 2. Sele ect 6 from the e pull-down liist of Systo m lo g Le ve l. 3. Click C o nfirm to accept the change. The web user inte erface prompts “Do you want to resta art your machine?”. 4. Click O K to reboot the phone e. Afte er rebooting the phone, you can expo ort a 6 level sy ystem log thrrough the follo owing steps. 90 5. Marrk the Lo c a l ra adio box in th he Expo rt Sysste m Lo g field d. 6. Click Expo rt to open file dow wnload windo ow, and then save the file e to your loca al Troubleshooting system. You can also export the system log to a Syslog Server, contact your system administrator for more information. Ho w to Expo rt/ Im po rt pho ne c o nfig ura tio ns? We may need you to provide your phone configurations to help analyze your problem. In some instance, you may need to import configurations to your phone. To e xpo rt yo ur pho ne c o nfig ura tio ns via we b use r inte rfa c e : 1. Click on Se tting s->C o nfig ura tio n. 2. Click Expo rt to open file download window, and then save the file to your local system. To im po rt pho ne c o nfig ura tio ns via we b use r inte rfa c e : 1. Click on Se tting s->C o nfig ura tio n. 2. Click Bro wse to select a configuration file from your local system. 3. Click Im po rt to import the configuration file. No te The file format of configuration file must be “.bin”. Ho w to m a ke a c a ll using SRTP? You can enable SRTP to encrypt the audio stream(s) of phone calls. The parties participating in the call should enable SRTP. You can enable SRTP on per-account basis. To e na b le SRTP via we b use r inte rfa c e : No te 1. Click on Ac c o unt. 2. Select the desired account from the pull-down list of Ac c o unt. 3. Click on Adva nc e d . 4. Select the desired type from the pull-down list of Ba sic e nc ryptio n (SRTP) . 5. Click C o nfirm to accept the change. The SRTP feature is not available on all servers. Contact your system administrator for more information. 91 User Guide SIP-T42G IP Phone Regulatory Notices Service Agreements Contact your Yealink Authorized Reseller for information about service agreements applicable to your product. Limitations of Liability TO THE FULL EXTENT ALLOWED BY LAW, YEALINK EXCLUDES FOR ITSELFAND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDINGNEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OFANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION ORDATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE,INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS,EVEN IF YEALINK OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCHAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASERICE PAID, AT YEALINK’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BEAFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. Safety Instructions Sa ve the se instruc tio ns. Re a d the se sa fe ty instruc tio ns b e fo re use ! The following basic safety precautions should always be followed to reduce risk of fire, electrical shock, and other personal injury. G e ne ra l Re q uire m e nts Before you install and use the device, read the safety instructions carefully and observe the situation during operation. During the process of storage, transportation, and operation, please always keep the device dry and clean. During the process of storage, transportation, and operation, please avoid collision and crash of the device. Please attempt not to dismantle the device by yourself. In case of any discrepancy, please contact the appointed maintenance center for repair. Without prior written consent, no organization or individual is permitted to make any change to the structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal issues caused by such changes. Please refer to the relevant laws and statutes while using the device. Legal rights of others should be respected as well. Enviro nm e nta l Re q uire m e nts 92 Place the device at a well-ventilated place. Do not expose the device under direct sunlight. Keep the device dry and free of dusts. Regulatory Notices Place the device on a stable and level platform. Please place no heavy objects on the device in case of damageand deformation caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat dissipation. Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials. Keep the device away from any heat source or bare fire, such as a candle or an electric heater. Keep the device away from any household appliance with strong magnetic field or electromagnetic field, such as a microwave oven or a refrigerator. O pe ra ting Re q uire m e nts Do not let a child operate the device without guidance. Do not let a child play with the device or any accessory in case of accidental swallowing. Please use the accessories provided or authorized by the manufacturer only. The power supply of the device shall meet the requirements of the input voltage of the device. Pleaseuse the provided surge protection power socket only. Before plugging or unplugging any cable, make sure that your hands are completely dry. Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, kitchen sink, wet basement or near a swimming pool. Do not tread on, pull, or over-bend any cable in case of malfunction of the device. During a thunderstorm, stop using the device and disconnect it from the power supply. Unplug the power plug and the Asymmetric Digital Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike. If the device is left unused for a rather long time, disconnect it from the power supply and unplug the power plug. When there is smoke emitted from the device, or some abnormal noise or smell, disconnect the device from the power supply, and unplug the power plug immediately. Contact the specified maintenance center for repair. Do not insert any object into equipment slots that is not part of the product or auxiliary product. Before connecting a cable, connect the grounding cable of the device first. Do not disconnect the grounding cable until you disconnect all other cables. C le a ning Re q uire m e nts Before cleaning the device, stop using it and disconnect it from the power supply. Use a piece of soft, dry and anti-static cloth to clean the device. Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric shock or other perils. 93 User Guide SIP-T42G IP Phone Appendix A - Time Zones Tim e Zo ne −11:00 −10:00 −10:00 −09:00 −08:00 −08:00 −08:00 −07:00 −07:00 −07:00 −07:00 −06:00 −06:00 −06:00 −06:00 −05:00 −05:00 −05:00 −05:00 −04:30 −04:00 −04:00 −04:00 −04:00 −04:00 −04:00 −03:30 −03:00 −03:00 −03:00 −03:00 −02:00 −01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 +01:00 Tim e Zo ne +01:00 94 Tim e Zo ne Na m e Samoa United States-Hawaii-Aleutian United States-Alaska-Aleutian United States-Alaska Time Canada(Vancouver, Whitehorse) Mexico(Tijuana, Mexicali) United States-Pacific Time Canada(Edmonton, Calgary) Mexico(Mazatlan, Chihuahua) United States-Mountain Time United States-MST no DST Canada-Manitoba(Winnipeg) Chile(Easter Islands) Mexico(Mexico City, Acapulco) United States-Central Time Bahamas(Nassau) Canada(Montreal, Ottawa, Quebec) Cuba(Havana) United States-Eastern Time Venezuela(Caracas) Canada(Halifax, Saint John) Chile(Santiago) Paraguay(Asuncion) United Kingdom-Bermuda(Bermuda) United Kingdom(Falkland Islands) Trinidad&Tobago Canada- New Foundland(St.Johns) Denmark-Greenland(Nuuk) Argentina(Buenos Aires) Brazil(no DST) Brazil(DST) Brazil(no DST) Portugal(Azores) GMT Greenland Denmark-Faroe Islands(Torshavn) Ireland(Dublin) Portugal(Lisboa, Porto, Funchal) Spain-Canary Islands(Las Palmas) United Kingdom(London) Morocco Albania(Tirane) Austria(Vienna) Belgium(Brussels) Caicos Chad Croatia(Zagreb) Czech Republic(Prague) Denmark(Kopenhagen) France(Paris) Germany(Berlin) Tim e Zo ne Na m e Hungary(Budapest) Appendix A-Time Zones +01:00 +01:00 +01:00 +01:00 +01:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +02:00 +03:00 +03:00 +03:00 +03:30 +04:00 +04:00 +04:00 +04:00 +04:00 +05:00 +05:00 +05:00 +05:00 +05:30 +06:00 +06:00 +07:00 +07:00 +08:00 +08:00 +08:00 +09:00 +09:00 +09:30 +09:30 +10:00 +10:00 +10:00 +10:00 +10:30 +11:00 +12:00 +12:45 +13:00 Italy(Rome) Luxembourg(Luxembourg) Macedonia(Skopje) Netherlands(Amsterdam) Namibia(Windhoek) Estonia(Tallinn) Finland(Helsinki) Gaza Strip(Gaza) Greece(Athens) Israel(Tel Aviv) Jordan(Amman) Latvia(Riga) Lebanon(Beirut) Moldova(Kishinev) Russia(Kaliningrad) Romania(Bucharest) Syria(Damascus) Turkey(Ankara) Ukraine(Kyiv, Odessa) Syria(Damascus) East Africa Time Iraq(Baghdad) Russia(Moscow) Iran(Teheran) Armenia(Yerevan) Azerbaijan(Baku) Georgia(Tbilisi) Kazakhstan(Aktau) Russia(Samara) Kazakhstan(Aqtobe) Kyrgyzstan(Bishkek) Pakistan(Islamabad) Russia(Chelyabinsk) India(Calcutta) Kazakhstan(Astana, Almaty) Russia(Novosibirsk, Omsk) Russia(Krasnoyarsk) Thailand(Bangkok) China(Beijing) Singapore(Singapore) Australia(Perth) Korea(Seoul) Japan(Tokyo) Australia(Adelaide) Australia(Darwin) Australia(Sydney, Melbourne, Canberra) Australia(Brisbane) Australia(Hobart) Russia(Vladivostok) Australia(Lord Howe Islands) New Caledonia(Noumea) New Zealand(Wellington, Auckland) New Zealand(Chatham Islands) Tonga(Nukualofa) 95
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.6 Linearized : Yes Encryption : Standard V4.4 (128-bit) User Access : Extract Author : yl0159 Create Date : 2013:03:21 09:12:09+08:00 Modify Date : 2013:03:28 09:41:52-07:00 Has XFA : No XMP Toolkit : Adobe XMP Core 5.2-c001 63.139439, 2010/09/27-13:37:26 Producer : Acrobat Distiller 7.0.5 (Windows) Creator Tool : PScript5.dll Version 5.2 Metadata Date : 2013:03:28 09:41:52-07:00 Format : application/pdf Title : Microsoft Word - Yealink_SIP-T42G_User_Guide_V71_40.docx Creator : yl0159 Document ID : uuid:88585d79-74a4-44b7-80b7-cc7dfe200d51 Instance ID : uuid:c6fd52f7-ccd9-4594-b283-82c27a2f0283 Page Count : 103EXIF Metadata provided by EXIF.tools