YEALINK W52P IP DECT Phone User Manual

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Copyright
Copyright © 2013 YEALINK NETWORK TECHNOLOGY CO., LTD.
Copyright © 2013 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be
reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or
otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD.
Under the law, reproducing includes translating into another language or format.
When this publication is made available on media, Yealink Network Technology CO., LTD. gives its consent to
downloading and printing copies of the content provided in this file only for private use and not for
redistribution. No parts of this publication may be subject to alteration, modification or commercial use.
Yealink Network Technology CO., LTD. will not be liable for any damages arising from use of an illegally
modified or altered publication.
Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO
CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS GUIDE
ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. Yealink Network Technology CO., LTD. shall not be liable for errors contained
herein nor for incidental or consequential damages in connection with the furnishing, performance, or use of
this guide.
Declaration of Conformity
Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity with the essential requirements and
other relevant provisions of the CE, FCC.
CE Mark Warning
This device is marked with the CE mark in compliance with EC Directives 1999/5/EC (R&TTE).
This device complies with the following standards:
1.
Safety: EN 60950‐1:2006+A11:2009+A1:2010+A12:2011
2.
SAR: EN62479:2010
3.
EMC: ETSI EN 301 489‐1 V1.9.2 (2011‐09) & ETSI EN 301 489‐6 V1.3.1 (2008‐08)
4.
Radio: ETSI EN 301 406 V2.1.1 (2009‐07)
Part 15 FCC Rules
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1.
This device may not cause harmful interference, and
2.
This device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications to this unit that are not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
Privacy of communications may not be ensured when using this product!
Class B Digital Device or Peripheral
This equipment is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. Privacy of communications may not be ensured when using this telephone. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
1.
Reorient or relocate the receiving antenna.
2.
Increase the separation between the equipment and receiver.
3.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4.
Consult the dealer or an experience radio/TV technician for help.
Note: Changes or modifications not expressly approved by Yealink Network Technology Co., Ltd could void the user's
authority to operate the equipment.
ACTA Information
1.
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this
equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If
requested, this number must be provided to the telephone company.
2.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the
applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is
provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
3.
If this equipment [US:T2LIPNANW52P] causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone
company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the
FCC if you believe it is necessary.
4.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the
operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make
necessary modifications to maintain uninterrupted service.
5.
If trouble is experienced with this equipment [US:T2LIPNANW52P], for repair or warranty information, Service can be
facilitated through our office at:
U.S. Agent Company name: American Technologies, LLC.
Address: 7620 Seneca St. East Aurora, NY USA
Tel: 888‐864‐7786 ext. 204
Fax: 866‐824‐0836
If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the
equipment until the problem is resolved.
6.
Please follow instructions for repairing if any (e.g. battery replacement section); otherwise do not alternate or repair any
parts of device except specified.
7.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service
commission or corporation commission for information.
8.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this
[US:T2LIPNANW52P] does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
9.
10.
If the telephone company requests information on what equipment is connected to their lines, inform them of:
a)
The ringer equivalence number [NAN]
b)
The USOC jack required [RJ45C]
c)
Facility Interface Codes (“FIC”) [N/A]
d)
Service Order Codes (“SOC”) [N/A]
e)
The FCC Registrat ion Number [US:T2LIPNANW52P]
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a
telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of
RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined
by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that
has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point. For this product
the FCC Registration number is [US: T2LIPNANW52P] indicates the REN would be NAN.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
For base unit it should be installed and operated with a minimum distance of 20 centimeters
between the radiator and your body..
Information for DECT Product
This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to 1.93GHz
frequency range. Installation of this equipment is subject to notification and coordination with UTAM. Any
relocation of this equipment must be coordinated through and approved by UTAM. UTAM may be
contacted at 1‐800‐429‐8826.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed‐out wheeled bin symbol. Do not dispose of
WEEE as unsorted municipal waste and have to collect such WEEE separately.
GNU GPL INFORMATION
Yealink W52P firmware contains third‐party software under the GNU General Public License (GPL). Yealink uses software
under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded
from Yealink web site: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
User Guide W52P IP DECT Phone
About This Guide
The Yealink W52P IP DECT phone is a full‐featured mobile device, which can provide reliable and
convenient wireless voice communications. In addition, it provides many widely accepted benefits of
the DECT standard, including high security, scalability, and low power consumption to better meet
your requirements.
This guide provides everything you need to quickly use your new phone. Be sure to verify with your
system administrator that your network is prepared for configuring your IP DECT phone. As well, be
sure to read the Packing List and Regulatory Notices sections in this guide before you set up and use
your W52P IP DECT phone.
If this is your first time using the W52P IP DECT phone, we recommend that you first refer to the
Quick Installation Guide and Quick Reference Guide. Documents are available for downloading at:
http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142.
In This Guide
The topics provided in this guide include:
vi
 Chapter 1
Getting Started
 Chapter 2
Overview
 Chapter 3
Basic Operations
 Chapter 4
Phone Settings
 Chapter 5
Call Features
Table of Contents
Table of Contents
About This Guide .........................................................................vi
In This Guide .................................................................................................................................. vi
Table of Contents........................................................................vii
Getting Started.............................................................................1
Packaging Contents ........................................................................................................................ 1
Connecting the W52P Base Station ................................................................................................ 3
Setting up the W52P/W52H Handset .............................................................................................. 5
Setting up the Charger Cradle ........................................................................................................ 5
Charging the Handset .....................................................................................................................6
Overview .....................................................................................7
Base Station Description ................................................................................................................ 7
Handset Description.......................................................................................................................8
Displaying Information on LCD Screen ......................................................................................... 10
Icon Instructions ........................................................................................................................... 11
Basic Operations ........................................................................12
Handset Registration.................................................................................................................... 12
Basic Network Settings................................................................................................................. 13
Checking System Status................................................................................................................ 14
Account Registration.................................................................................................................... 15
Checking Line Status..................................................................................................................... 16
Turning Handset On/Off................................................................................................................ 16
Adjusting Ringer Volume .............................................................................................................. 16
Locking/Unlocking Keypad ............................................................................................................17
Locating a Handset .......................................................................................................................17
Switching Silent Mode On/Off .......................................................................................................17
Menu Guidance............................................................................................................................. 18
Main Menu ................................................................................................................................ 18
Submenu................................................................................................................................... 18
Returning to Idle Screen ............................................................................................................ 19
Phone Settings...........................................................................20
vii
User Guide W52P IP DECT Phone
Handset Name.............................................................................................................................. 21
Language...................................................................................................................................... 21
Ring Tones .................................................................................................................................... 21
Advisory Tones.............................................................................................................................. 22
Backlight ...................................................................................................................................... 22
Screen Saver................................................................................................................................. 22
Colour Schemes............................................................................................................................ 23
Keypad Light ................................................................................................................................ 23
Notification Light ........................................................................................................................ 23
Date and Time .............................................................................................................................. 24
Shortcuts ...................................................................................................................................... 25
Contact Management...................................................................................................................26
Local Directory..........................................................................................................................26
Blacklist ....................................................................................................................................29
Remote Phonebook .................................................................................................................. 30
Network Directory..................................................................................................................... 31
Call History Management ............................................................................................................. 32
Network Call Log .......................................................................................................................... 34
Dial Plan ....................................................................................................................................... 35
Replace Rule.............................................................................................................................. 35
Area Code ................................................................................................................................. 36
Block Out .................................................................................................................................. 37
Emergency Numbers .................................................................................................................... 37
Outgoing Lines ............................................................................................................................. 38
Incoming Lines ............................................................................................................................. 38
Speed Dial .................................................................................................................................... 38
Assigning a Speed Dial Number................................................................................................. 39
Deleting a Speed Dial Number .................................................................................................. 39
Placing a Call Using Speed Dial Key ........................................................................................... 39
Auto Answer ................................................................................................................................. 40
Auto Intercom .............................................................................................................................. 40
Handset Reset .............................................................................................................................. 40
Base Reset .................................................................................................................................... 41
Auto Provision .............................................................................................................................. 41
Eco Mode+.................................................................................................................................... 42
Eco Mode ..................................................................................................................................... 42
Repeater Mode ............................................................................................................................. 43
Call Features ..............................................................................44
Placing Calls ................................................................................................................................. 44
Placing Internal Calls ................................................................................................................. 45
Placing External Calls ................................................................................................................ 45
Answering Calls ............................................................................................................................46
Ending Calls.................................................................................................................................. 47
viii
Table of Contents
Redialing Calls .............................................................................................................................. 47
Call Mute ...................................................................................................................................... 47
Call Hold/Resume ......................................................................................................................... 48
Call Waiting.................................................................................................................................. 48
Do Not Disturb (DND) ...................................................................................................................49
Call Forward .................................................................................................................................49
Call Transfer.................................................................................................................................. 50
Conference Call ............................................................................................................................ 51
Anonymous Call............................................................................................................................ 52
Anonymous Call Rejection............................................................................................................ 52
Voice Mail ..................................................................................................................................... 53
Troubleshooting .........................................................................55
Appendix ...................................................................................57
Firmware Upgrading..................................................................................................................... 57
Upgrading the Base Station ...................................................................................................... 57
Upgrading the Handset via USB Port ......................................................................................... 57
Menu Structure ............................................................................................................................. 59
Regulatory Notices.....................................................................60
Important Safety Information.......................................................................................................60
Index .........................................................................................62
ix
Getting Started
Getting Started
This chapter provides basic installation instructions and information for obtaining the best
performance with the W52P IP DECT phone. The topics include:
 Packaging Contents
 Connecting the W52P Base Station
 Setting up the W52P/W52H Handset
 Setting up the Charger Cradle
 Charging the Handset
If you require additional information or assistance with your new phone, contact your system
administrator.
Packaging Contents
The following components are included in your W52P/W52H IP DECT phone package:
W52P Package
W52H Package

1 base station

1 handset

1 handset

1 charge cradle

1 charge cradle

1 power adapter

2 power adapters

2 rechargeable batteries

2 rechargeable batteries

1 belt clip

1 Ethernet cable

1 belt clip

1 Quick Installation Guide and Quick
Reference Guide

1 CD ROM
 W52P Base Station
 W52P/W52H Handset
User Guide W52P IP DECT Phone
 Charger Cradle
 Power Adapter
 Two Rechargeable Batteries
Getting Started
 Ethernet Cable
 Belt Clip
 Quick Installation Guide & Quick Reference Guide
 CD‐ROM
Check the list before installation. If you find anything missing, contact your system administrator.
Connecting the W52P Base Station
You have two options for power and network connection of the base station. Your system
administrator will advise you which one to use.
 AC power
 Power over Ethernet (PoE)
Note
Please pay attention to the range of the base station. This is up to 300 m in unobstructed outdoor areas
and up to 50 m inside buildings.
Set up the base station and the charger cradle at a central location on a flat, non‐slip surface in your
house or apartment.
User Guide W52P IP DECT Phone
AC Power
To connect the AC power:
1.
Connect the DC plug on the power adapter to the DC5V port on the base station and connect the
other end of the power adapter into an electrical power outlet.
2.
Connect the supplied Ethernet cable between the Internet port on the base station and the
Internet port in your network or the switch/hub device port.
Power over Ethernet
Using a regular Ethernet cable, the base station can be powered from a PoE (IEEE 802.3af) compliant
switch or hub.
To connect the PoE:
1.
Connect the Ethernet cable between the Internet port on the base station and an available port
on the in‐line power switch/hub.
Note
If in‐line power is provided, you do not need to connect the AC adapter. Make sure the Ethernet cable
and switch/hub are PoE compliant.
Important! Do not unplug or remove the power and network to the base station while it is updating
firmware and configurations.
Getting Started
Setting up the W52P/W52H Handset
To insert batteries into the handset:
1.
Open the battery cover.
2.
Insert the batteries in the correct polarity.
3.
Close the battery cover.
Note
Do not short‐circuit the batteries, as short‐circuiting the terminals may damage the batteries or the
handset.
Do not use damaged batteries, as using damaged batteries may cause an explosion.
Battery Information
Technology: Nickel Metal Hydride (NiMH)
Size: AAA
Voltage: 1.2V
Capacity: 800mAh
We strongly recommend you use the batteries complying with the above parameters. Because the
compliant ones can guarantee the specified operating time, full functionality and long service life.
The operating time of your handset depends on the capacity and age of the batteries and the way
they are used.
We recommend you use only the batteries that came with the handset or replacement batteries
approved by Yealink technology:
 Sanyo NiMH 800
 GP 850 mAh
 Yuasa Technologies AAA 800
Setting up the Charger Cradle
1.
Connect the DC plug on the power adapter to the DC5V port on the charger cradle.
2.
Connect the other end of the power adapter into an electrical power outlet.
User Guide W52P IP DECT Phone
Charging the Handset
To charge the handset:
1.
After setting up the handset and charger cradle, place the handset in the charger cradle.
The original handset included in the W52P package is pre‐registered to the base station. After
charging, the handset is ready to use.
Battery Charging Status
The charging status of batteries displays on the top right‐hand corner of the LCD screen:
Icon
Charge Status
Fully Charged
75% Charged
50% Charged
25% Charged
10% Charged
Almost Flat
Overview
Overview
This chapter provides the overview of the W52P IP DECT phone. The topics include:
 Base Station Description
 Handset Description
 Displaying Information on LCD Screen
 Icon Instructions
If you require additional information or assistance with your new phone, contact your system
administrator.
Base Station Description
After the base station starts up successfully and the handset is registered to the base station, all LEDs
on the base station illuminate solid green.
Hardware component instructions of the W52P base station are:
Item
Paging Key
Description
Locates a misplaced handset.
Toggles the registration mode.
Indicates the mode of the base station.
Fast flashes green when the base station is in the paging mode.
②
Registration LED
Slow flashes green when the base station is in the registration
mode.
Illuminates solid green when there is any handset registered to
the base station.
User Guide W52P IP DECT Phone
Item
Description
Indicates the network status.
③
Network Status LED
Slow flashes green when the network is unavailable.
Illuminates solid green when the network is ready.
Indicates the power status of the base station.
Slow flashes green when the base station is during the firmware
upgrading process.
④
Power Indicator LED
Slow flashes green when the base station is during the resetting
process.
Illuminates solid green when the base station is powered on.
Handset Description
The main hardware components of the W52P/W52H handset are the LCD screen and the keypad.
Overview
Hardware component instructions of the W52P/W52H handset are:
Item
①
Earpiece
②
LCD Screen
③
Soft Keys
④
Speakerphone Key
⑤
Headset Connector
Description
Outputs audio during the earpiece call.
Shows call information, handset status icons, prompt messages
and so on.
Label automatically to identity their context‐sensitive features.
Switches between the earpiece and speakerphone modes.
Answers an incoming call.
Connects a headset.
Answers an incoming call.
⑥
Off‐hook Key
Enters into the redial call list.
Places a call.
Provides the digits, letters, and special characters in
⑦
Keypad
⑧
Star Key
⑨
Redirect Key
Transfers a call to another party.
⑩
Microphone
Picks up audio during earpiece and hands‐free calls.
⑪
Mute Key
Toggles the Mute feature on or off.
context‐sensitive applications.
Enters the star symbol.
Switches the silent mode on or off.
Enters the pound symbol.
⑫
Pound Key
Locks or unlocks the handset keypad.
Switches the input method.
Long press to return to the idle screen in the menu mode.
⑬
On‐hook
Key/Power
key
Long press to turn the handset on or off when the handset is
idle.
Cancels actions or end a call.
Rejects an incoming call.
Indicates the new receiving voice mail or missed call.
⑭
Message Key
Accesses the voice mail or missed call list.
Indicates the handset is during the firmware upgrading process.
Scroll through the displaying information.
Move the cursor.
⑮
Adjust the ringer volume.
Act as shortcut keys.
Confirms actions or enter into the main menu.
User Guide W52P IP DECT Phone
Displaying Information on LCD Screen
The idle screen may be shown as below:
Status Line
Text Line
Soft Key Line
The LCD screen is divided into three parts: status line, text line and soft key line.
The information shown in the status line:
 On hook (idle) — displays signal strength indicator, internal handset number and battery status.
 Off hook — displays line ID.
The information shown in the text line:
 On hook (idle) — displays handset name, time and date, caller information when receiving an
incoming call and prompt messages.
 Off hook — displays the dialed digits.
The information shown in the soft key line:
 On hook (idle) — displays History and Line.
 Off hook — displays various terms according to the context of the specific feature.
Signal Strength
The strength of the reception signal between the base station and the handset may display as:
Weak to strong:
No reception:
Battery Status
The status of the battery displays on the top right‐hand corner of the LCD screen:
Icon
Battery Level
Full
High
Medium
Low
Need Charging
10
Overview
Icon Instructions
Icons appear on the LCD screen are described in the following table:
Icon
Description
Anonymous Call
Anonymous Call Rejection
Missed Call
Voice Mail
Keypad Lock
Silent Mode
Do Not Disturb
Call Forward
Call Hold
Call Mute
Unassigned Outgoing Line
Unusable Line
Loudspeaker On
Headset Mode On
11
User Guide W52P IP DECT Phone
Basic Operations
This chapter provides you with the basic operating instructions of the W52P IP DECT phone. The
topics include:
 Handset Registration
 Basic Network Settings
 Checking System Status
 Account Registration
 Checking Line Status
 Turning Handset On/Off
 Adjusting Ringer Volume
 Locking/Unlocking Keypad
 Locating a Handset
 Switching Silent Mode On/Off
 Menu Guidance
If you require additional information or assistance with your new phone, contact your system
administrator.
Handset Registration
You can register up to 5 handsets to one W52P base station. Each handset can be registered to 4 base
stations.
To register a handset manually:
1.
Long press
on the base station.
The registration LED slow flashes, indicating the base station is in the registration mode.
2.
Press
on the handset to enter the main menu.
3.
Select
‐>Registration‐>Register Handset.
The LCD screen displays the base (1‐4).
4.
Press
or
to highlight the desired base, and press the OK soft key.
The handset begins to search for base station.
5.
Press the OK soft key when the LCD screen displays the ID of the base station.
6.
Enter the system PIN (default: 0000).
7.
Press the Done soft key.
The handset plays a warning tone and prompts the message “Handset Subscribed” on the LCD
12
Basic Operations
screen, which indicates the registration has finished.
After successful registration, the internal handset number and handset name appear on the LCD
screen.
To de‐register a handset:
1.
Press
to enter the main menu.
2.
Select
3.
Enter the system PIN (default: 0000).
4.
Press the Done soft key.
‐>Registration‐>De‐reg. Handset.
The LCD screen displays the names of the handsets registered to the same base station. The
name of the handset itself is highlighted and followed by a left arrow.
5.
Press
or
to highlight the desired handset name, and press the OK soft key.
The LCD screen prompts the message “De‐register Handset”.
6.
Press the Yes soft key to de‐register the handset or the No soft key to cancel.
To select the base station:
1.
Press
2.
Select
to enter the main menu.
‐>Registration‐>Select Base.
The LCD screen displays all base stations the handset registered to and the Bestbase option (if
the handset is registered to more than one base stations). The radio box of the currently used
base station is marked. You can select Bestbase to search for the base station with the best signal
strength.
3.
Press
or
to highlight the desired base station or the Bestbase option, and press the
Select soft key.
The handset begins to search for base station. After successful connection, the handset plays a
warning tone and prompts the message “Base selected successfully!” on the LCD screen.
Basic Network Settings
By default, the base station attempts to contact a DHCP server in your network to obtain the valid
network settings, e.g. IP address, subnet mask, gateway, DNS server.
If your base station cannot contact a DHCP server for any reason, you need to configure a static IP
address manually.
To configure a static IP address manually.
1.
Press
to enter the main menu.
2.
Select
3.
Enter the system PIN (default: 0000).
4.
Press the Done soft key.
5.
Press
‐>System Settings‐>Network.
or
to select Static from the IP Address Type field.
13
User Guide W52P IP DECT Phone
6.
Enter the valid values in the IP Address, Subnet Mask, Default Gateway, Primary DNS and
Secondary DNS fields.
7.
Press the Save soft key to accept the change.
If you are using an xDSL modem, you can connect your base station to the Internet via PPPoE mode.
The PPPoE port will perform a PPP negotiation to obtain the IP address. Contact your system
administrator for the PPPoE username and password.
To configure PPPoE:
1.
Press
2.
Select
3.
Enter the system PIN (default: 0000).
4.
Press the Done soft key.
5.
Press
6.
Enter the valid values in the PPPoE User and PPPoE Password fields.
7.
Press the Save soft key to accept the change.
Note
to enter the main menu.
‐>System Settings‐>Network.
or
to select PPPoE from the IP Address Type field.
Using the wrong network parameters may result in inaccessibility of your phone and may also have an
impact on your network performance. For more information about these parameters, contact your
system administrator.
Checking System Status
You can view the system status on your handset. Available information of the system status includes:
 General information—including the IP address, MAC address, firmware version and RFPI code of the
base station.
 Network status—including the IP type, subnet mask, gateway, primary DNS and secondary DNS.
 Handset status—including the device model, hardware version, firmware version, product ID, IPUI
code and area of the handset.
To check the general information:
1.
Press
2.
Select
to enter the main menu.
‐>System Status.
The LCD screen displays the general information and the More… option.
3.
14
Press
or
to scroll through the list and view the specific information.
Basic Operations
To check the network status:
1.
Press
2.
Select
to enter the main menu.
‐>System Status.
The LCD screen displays the general information and the More… option.
3.
Select More …‐>Network.
The LCD screen displays the network status.
4.
Press
or
to scroll through the list and view the specific information.
To check the handset status:
1.
Press
2.
Select
to enter the main menu.
‐>System Status.
The LCD screen displays the general information and the More… option.
3.
Select More…‐>Handset.
The LCD screen displays the handset status.
4.
Press
or
to scroll through the list and view the specific information.
Account Registration
The base station supports up to 5 lines. You can register an account for each line via the web user
interface. To log in the web user interface of the base station, you should obtain the IP address of the
base station in advance. For more information on obtaining the IP address, refer to Checking System
Status on page 14.
To register an account via web user interface:
1.
Enter the IP address of the base station in the address bar of the browser and press the Enter key.
2.
Enter the username (admin) and password (admin) in the corresponding fields of the pop‐up
dialogue box.
3.
Click Confirm to log in.
4.
Click on Account‐>Basic.
5.
Select the desired account from the pull‐down list of Account.
6.
Select Enabled from the pull‐down list of Account Active.
7.
Enter the valid values in the Label, Name, Register Name, User Name, Password and SIP Server
fields respectively.
Contact your system administrator for the account information.
8.
Click Confirm to accept the change.
15
User Guide W52P IP DECT Phone
Checking Line Status
You can register up to 5 lines to one base station. The status of each registered line can be checked
using the menu of the handset.
To check the line status:
1.
Press
2.
Select
to enter the main menu.
‐>Line Status.
The LCD screen displays all lines registered to the base station with icons for indicating line
status. For example, the
icon in the bottom of a line indicates that the handset has no
privilege to place a call using this line.
Turning Handset On/Off
To turn the handset on:
Do one of the following:
- Long press
until the LCD screen lights up.
- Place the handset in the charger cradle.
The handset will be turned on automatically.
To turn the handset off:
1.
Long press
again when the handset is idle to turn the handset off.
Adjusting Ringer Volume
You can adjust the ringer volume of your handset according to the noise level of the surrounding
environment. The ringer volume can be adjusted using the menu or the predefined shortcut keys (left
and right navigation keys) on the keypad when the handset is idle. The handset supports 5 different
ringer volume levels. The default level is 3.
For more information on adjusting the ringer volume using the menu, refer to Ring Tones on page 21.
To adjust the ringer volume using the predefined shortcut keys:
1.
2.
Note
16
Press
or
when the handset is idle.
Press
to decrease the ringer volume, or press
to increase the ringer volume.
Press the Save soft key to accept the change or the Back soft key to cancel.
If the ringer volume is adjusted to the minimum, the
icon will appear on the idle screen.
Basic Operations
Locking/Unlocking Keypad
You can lock the handset keypad to prevent keys from being accidentally pressed.
To lock the keypad:
1.
Long press
when the handset is idle until the LCD screen prompts the message “Keypad
Locked, Press and hold ‘#’ to unlock!”.
The keypad is locked and the
icon appears on the idle screen.
You can still answer or reject incoming calls as usual. You can also end the answered call by
pressing
To unlock the keypad:
1.
Long press
again until the LCD screen prompts the message “Keypad Unlocked”.
The keypad is unlocked and the
Note
icon disappears from the idle screen.
If the keypad is locked, only the emergency numbers can be dialed out. You must enter the digits of the
emergency number continuously. To make emergency calls, you should configure the emergency
numbers in advance. For more information, refer to Emergency Numbers on page 38.
Locating a Handset
You can locate a misplaced handset using the base station to which this handset is registered.
To locate a handset:
1.
Press
on the base station.
All handsets registered to this base station will ring simultaneously (Paging) and display the IP
address of the base station on the LCD screen.
This helps you locate your handset easily.
You can press any key on the handset or press
again on the base station to end paging.
Switching Silent Mode On/Off
If the silent mode is switched on, the handset will not ring when receiving an incoming call, but you
can still see the incoming call information on the LCD screen. You can switch the silent mode on if you
do not want to be disturbed.
17
User Guide W52P IP DECT Phone
To switch the silent mode on:
1.
Long press
until the LCD screen prompts the message “All Ring Tones Off”.
The silent mode is on. The
icon appears on the idle screen.
To switch the silent mode off:
1.
again until the LCD screen prompts the message “All Ring Tones On”.
Long press
The silent mode is off. The
icon disappears from the idle screen.
Menu Guidance
The handset provides a variety of features that are grouped into menu. This section provides you with
some basic guidance of accessing and navigating the menu.
Main Menu
The handset menu has a number of levels. The main menu is the top‐level menu, which consists of six
main menu features: Status, Intercom, Voice Mail, Call Features, Directory and Settings.
To enter the main menu:
1.
Press
when the handset is idle.
The main menu features are shown on the LCD screen as a list of icons.
To access a main menu feature:
1.
Press
or
to scroll through the main menu feature list.
The name of the selected main menu feature displays on the top of the LCD screen.
Status
Voice Mail
Directory
2.
Press
Intercom
Call Features
Settings
or the OK soft key to enter the corresponding submenu.
Submenu
The submenu features display on the LCD screen and they are shown as a list. You can access the
desired submenu feature by selecting the corresponding submenu.
18
Basic Operations
To access a submenu feature:
1.
Press
2.
Press
or
to highlight the desired submenu.
or the OK soft key to access the next menu level.
You can cancel the current operation and return to the previous menu level by pressing
or
the Back soft key.
Returning to Idle Screen
To return to the idle screen:
1.
Long press
to quickly exit the menu and return to the idle screen.
If you do not press any key in a period of time, the LCD screen will automatically exit the menu and
return to the idle status.
Note
If you are navigating the menu, and an incoming call arrives, the LCD screen will automatically exit the
menu and the call will be handled as usual. When the call is terminated, the LCD screen returns to the
idle status.
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User Guide W52P IP DECT Phone
Phone Settings
This chapter provides you with some instructions to change the settings of your phone. The topics
include:
 Handset Name
 Language
 Ring Tones
 Advisory Tones
 Backlight
 Screen Saver
 Colour Schemes
 Keypad Light
 Notification Light
 Date and Time
 Shortcuts
 Contact Management
 Call History Management
 Network Call Log
 Dial Plan
 Emergency Numbers
 Outgoing Lines
 Incoming Lines
 Speed Dial
 Auto Answer
 Auto Intercom
 Handset Reset
 Base Reset
 Auto Provision
 Eco Mode+
 Eco Mode
 Repeater Mode
If you require additional information or assistance with your new phone, contact your system
administrator.
20
Phone Settings
Handset Name
The handset will be assigned a name by default if successfully registered to the base station. You can
personalize the handset name.
To rename the handset:
1.
Press
to enter the main menu.
2.
Select
3.
Edit the current value in the Rename field.
4.
Press the Save soft key to accept the change.
‐>Handset Name.
Language
The handset supports displaying text in different languages. The default language of the handset is
English. You can change the language according to your requirement.
To change the language of the handset:
1.
Press
2.
Select
3.
Press
to enter the main menu.
‐>Language.
or
to highlight the desired language and press the Select soft key.
The LCD screen prompts the warning “Change phone language to French (the language you
select)?”.
4.
Note
Press the Yes soft key to change the language or the No soft key to cancel.
The languages available for selection depend on the language packs currently loaded to the handset.
Please contact your system administrator for more information on the available languages of your
handset.
Ring Tones
Ring tones are used to indicate incoming calls. You can set different ring tones to distinguish the
incoming lines from each other on your handset. You can also set a ring tone to distinguish an
incoming intercom call. When receiving an incoming call, the handset rings the specified ring tone.
To configure the ring tones:
1.
Press
to enter the main menu.
2.
Select
3.
Press
4.
Press
5.
Press the Save soft key to accept the change or the Back soft key to cancel.
‐>Audio‐>Ring Tones‐>Melodies.
or
or
to highlight the Intercom Call option or the desired line.
to select and listen to the desired ring tone.
You can also enter the menu
‐>Audio‐>Ring Tones‐>Volume, press
or
to
21
User Guide W52P IP DECT Phone
decrease/increase the ringer volume.
Advisory Tones
Advisory tones are acoustic signals of your handset, which inform you of different actions and states.
The following advisory tones can be configured independently of each other:
 Keypad Tone: plays when a user presses any key of the keypad.
 Confirmation: plays when a user saves settings or places the handset in the charger cradle.
 Low Battery: plays when the capacity of the batteries is low and the handset requires charging.
To configure the advisory tones:
1.
Press
to enter the main menu.
2.
Select
3.
Press
or
to select the desired value from the Keypad Tone field.
4.
Press
or
to select the desired value from the Confirmation field.
5.
Press
or
to select the desired value from the Low Battery field.
6.
Press the Save soft key to accept the change or the Back soft key to cancel.
‐>Audio‐>Advisory Tones.
Backlight
The handset backlight status in the charging state or out of the charging state can be configured
independently of each other. If enabled, the backlight is always on. Otherwise, the backlight is turned
off after the handset is idle for a period of time. But the backlight is automatically turned on when an
incoming call arrives, a key is pressed or the status of the handset changes. You can disable the
backlight to save power.
To configure the backlight:
1.
Press
to enter the main menu.
2.
Select
3.
Press
or
to select the desired value from the In Charger field.
4.
Press
or
to select the desired value from the Out Of Charger field.
5.
Press the Save soft key to accept the change or the Back soft key to cancel.
‐>Display‐>Display Backlight.
Screen Saver
You can enable the screen saver to protect the LCD screen if you do not use your handset for a long
time. The screen saver of the handset is designed to protect your LCD screen by filling it with an
analog clock. When the screen saver is enabled, an analog clock will be activated and displays on the
LCD screen if no user activity is sensed for approximately 10 seconds.
22
Phone Settings
To configure the screen saver:
1.
Press
to enter the main menu.
2.
Select
3.
Press the Change soft key to check or uncheck the Screen Saver checkbox.
‐>Display‐>Screen Saver.
Colour Schemes
You can change the background of your handset by changing the colour theme. There are 2 colour
themes available.
To change the colour scheme:
1.
Press
to enter the main menu.
2.
Select
3.
Press
4.
Press the Select soft key to select the colour scheme.
‐>Display‐>Colour Schemes.
or
to highlight the desired colour scheme and preview its effect.
The radio box of the selected colour theme is marked. The colour theme of the handset is
changed accordingly.
Keypad Light
You can enable the keypad light to make the keypad light up when any key is pressed. This helps you
distinguish the keys from each other in a dark environment.
To configure the keypad light:
1.
Press
to enter the main menu.
2.
Select
3.
Press the Change soft key to check or uncheck the Keypad Light checkbox.
‐>Display‐>Keypad Light.
Notification Light
The notification light is used to indicate voice mails and missed calls. When the handset receives a
voice mail or misses a call, the message key LED flashes red. You can configure the notification light
to indicate the voice mails or missed calls respectively.
To configure the notification light:
1.
Press
2.
Select
3.
Press
to enter the main menu.
‐>Display‐>Notification Light.
or
to select the desired value from the Voice Mail field.
If Enabled is selected, the message key LED flashes red when the handset receives a new voice
mail.
23
User Guide W52P IP DECT Phone
4.
Press
or
to select the desired value from the Missed Call field.
If Enabled is selected, the message key LED flashes red when the handset receives a new missed
call.
5.
Press the Save soft key to accept the change or the Back soft key to cancel.
Date and Time
The date and time display on the idle screen of your handset. By default, the handset obtains the date
and time from the Simple Network Time Protocol (SNTP) server. If your handset cannot obtain the
date and time from the SNTP server, you can configure the date and time manually.
You can also configure the time format and date format respectively. The handset supports two time
formats (12 Hour or 24 Hour) and six date formats. The available date formats are listed in the
following table:
Date Format
Example(2011‐8‐17)
d M,D
17 Aug,Wed
M d,D
Aug 17,Wed
D,d M
Wed,17 Aug
DD/MM/YYYY
17/08/2011
MM/DD/YYYY
08/17/2011
YYYY/MM/DD
2011/08/17
To configure the date and time manually:
1.
Press
to enter the main menu.
2.
Select
3.
Edit the current values in the Date and Time fields.
4.
Press the Save soft key to accept the change.
‐>Date & Time.
The date and time that display on the LCD screen will change accordingly.
24
Phone Settings
To configure the time format:
1.
Press
2.
Select
3.
Press
to enter the main menu.
‐>Display‐>Time Format.
or
to highlight the desired time format, and press the Change soft key.
The radio box of the selected time format is marked. The format of the display time on the LCD
screen will be changed accordingly.
To configure the date format:
1.
Press
2.
Select
3.
Press
to enter the main menu.
‐>Display‐>Date Format.
or
to highlight the desired date format, and press the Change soft key.
The radio box of the selected date format is marked. The format of the display date on the LCD
screen will be changed accordingly.
Shortcuts
There are two types of shortcut keys on the handset: changeable and unchangeable shortcut keys.
Each shortcut key is assigned a feature by default. For example, long press
silent mode, long press
to lock/unlock the keypad, press
to turn on/off the
to access the directory and so
on.
The changeable shortcut keys are the two soft keys and four navigation keys. The available features
that can be assigned to each key may be a little different.
You can assign the frequently used features to the changeable shortcut keys of your handset as
shortcuts. This helps you get quick access to a feature by directly pressing the corresponding shortcut
key when the handset is idle without having to scroll through the menu.
To configure a shortcut:
1.
Press
2.
Select
to enter the main menu.
‐>Shortcut.
The LCD screen displays the changeable shortcut keys and the features currently assigned to
them.
3.
Press
or
to highlight the desired shortcut key.
4.
Press the Change soft key to access the available features.
The feature currently assigned to the selected key is highlighted and followed by a left arrow.
5.
Press
or
to highlight the desired feature.
6.
Press the OK soft key to accept the change or the Back soft key to cancel.
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User Guide W52P IP DECT Phone
Contact Management
This section provides the operating instructions for managing contacts. The topics include:
 Local Directory
 Blacklist
 Remote Phonebook
 Network Directory
Local Directory
You can store the frequently used contacts in the handset’s local directory, where names and numbers
can be freely added, deleted and edited. This allows you to make calls without having to dial the
number manually. You can store up to 100 contacts, each with a name, a mobile number and an office
number. You can also dial a contact from the local directory.
The directory entries are usually sorted in alphabetical order by the name attribute. Spaces and digits
take first priority. The sort order is as follows:
1.
Space
2.
Digits (0‐9)
3.
Letters (alphabetical)
Other special characters are sorted completely in accordance with the ASCII sort order.
Using Alphanumeric Keys
You can edit the names and numbers of the contacts stored in the local directory using the keypad.
The digit keys 0‐1 are devoid of any letters. But the digit keys 2‐9 are all alphanumeric keys containing
one digit and three or four letters in alphabetical order. The following describes how to use the
alphanumeric keys in detail.
To configure the input methods:
The handset provides you with 8 different input methods. You can disable the infrequently used input
methods. Then you can only switch among the enabled input methods when editing.
1.
Press
2.
Select
to enter the main menu.
‐>Display‐>Input Method.
The LCD screen displays all available input methods.
26
3.
Press
or
to highlight the desired input method.
4.
Press the Change soft key to check or uncheck the checkbox.
Phone Settings
To enter a character:
You can press the key which contains your desired character a certain number of times to enter the
character.
To switch the input method:
1.
Press
The current input method is indicated on the top right‐hand corner of the LCD screen. For
example, “ABC” represents the upper‐case input method, “abc” represents the lower‐case input
method and “123” represents the digital input method.
To make a space:
1.
Press
when the input method is not “123”.
To move the cursor:
1.
Press
or
to move the cursor.
To delete a wrong input character:
1.
Place the cursor behind the wrong input character.
2.
Press the Del soft key to delete the character.
Adding Contacts
You can add contacts to your local directory manually or from the call history. You can also add
contacts to your local directory from the remote phonebook or the network directory, for more
information, refer to Remote Phonebook on page 30 and Network Directory on page 31.
To add a contact to the local directory manually:
1.
Press
to enter the main menu.
2.
Select
3.
Press the Options soft key, and select New Contact.
4.
Enter the desired values in the Name, Office and Mobile fields.
5.
Press the Save soft key to accept the change or the Back soft key to cancel.
To add a contact to the local directory from the call history:
1.
Press the History soft key when the handset is idle.
2.
Press
or
to highlight the desired call history list, and press the OK key.
3.
Press
or
to highlight the desired entry.
4.
Press the Options soft key, and select Add To Local‐>New Entry.
5.
Press
or
to set the number to be the office number or the mobile number of the new
entry, and press the OK soft key.
6.
Enter the name of the new entry.
27
User Guide W52P IP DECT Phone
7.
Note
Press the Save soft key to accept the change or the Back soft key to cancel.
When you are adding a contact, both the office number and the mobile number cannot be left blank at
the same time. When the contact name is left blank, the handset sets the office number or the mobile
number as the contact name.
If the information of the contact you want to add is totally same with that of an existing entry in the
local directory, the screen will prompt “Contact save failed.”.
Editing Contacts
To edit a contact in the local directory:
1.
Press
to enter the main menu.
2.
Select
3.
Press
or
4.
Press the Options soft key, and select Edit.
5.
Edit the values in the Name, Office and Mobile fields.
6.
Press the Save soft key to accept the change.
to highlight the desired entry.
Deleting Contacts
You can delete a contact or all contacts from the local directory.
To delete a contact:
1.
Press
to enter the main menu.
2.
Select
3.
Press
or
4.
Press the Options soft key, and select Delete.
to highlight the desired entry.
The selected entry will be deleted successfully.
To delete all contacts:
1.
Press
to enter the main menu.
2.
Select
3.
Press the Options soft key, and select Delete All.
The LCD screen prompts the warning “Delete All?”.
4.
Press the Yes soft key to delete all contacts or the No soft key to cancel.
Searching for Contacts
You can search for the contacts by simply typing a few continuous characters of the desired contact
name or number, and the results of potential matches are dynamically filtered and display on the LCD
screen.
To search for contacts in the local directory:
28
Phone Settings
1.
Press
to enter the main menu.
2.
Select
3.
Enter a few continuous characters of the desired contact name or number using the keypad.
The contacts whose name or number matches the search will appear on the LCD screen after a
timeout or when the Search soft key is pressed. You can dial a contact from the result list.
Placing a Call from Local Directory
To place a call from the local directory:
1.
Press
to enter the main menu.
2.
Select
3.
Press
or
4.
Do one of the following:
to highlight the desired entry.
‐ If only one number of the contact is stored in the local directory, press
to dial out the
number.
‐ If both the office number and the mobile number of the contact are stored in the local directory,
press the View soft key to display the two numbers.
Press
Press
or
to highlight the desired number.
to dial out.
Blacklist
You can store up to 30 numbers in the handset’s blacklist. You can add, edit or delete numbers in the
blacklist. You can also dial a call from the blacklist, but an incoming call from a number in the blacklist
will be rejected automatically.
To add an entry to the blacklist manually:
1.
Press
to enter the main menu.
2.
Press
3.
Press the Options soft key, and select New Entry.
4.
Enter the desired number in the Phone Number field.
5.
Press the Save soft key to accept the change or the Back soft key to cancel.
‐>Telephony‐>Caller Blacklist.
You can also add an entry to the blacklist from the call history. For more information, refer to Call
History Management on page 32.
29
User Guide W52P IP DECT Phone
To delete an entry from the blacklist:
1.
Press
to enter the main menu.
2.
Select
3.
Press
4.
Press the Options soft key, and select Delete.
‐>Telephony‐>Caller Blacklist.
or
to highlight the desired entry.
The selected entry will be deleted successfully.
To delete all entries from the blacklist:
1.
Press
to enter the main menu.
2.
Select
3.
Press the Options soft key, and select Delete All.
‐>Telephony‐>Caller Blacklist.
The LCD screen prompts the warning “Delete All?”.
4.
Press the Yes soft key to delete all entries or the No soft key to cancel.
To place a call from the blacklist:
1.
Press
2.
Select
3.
Press
4.
Press
to enter the main menu.
‐>Telephony‐>Caller Blacklist.
or
to highlight the desired entry.
to dial out.
Remote Phonebook
You can access your corporate directory on your handset. You can add local contacts from the
corporate directory. You can also dial a contact from the corporate directory. Contact your system
administrator for the access URL of the corporate directory.
To configure access URL for the corporate directory via web user interface:
1.
Click on Contacts‐>Remote Phone Book.
2.
Enter the name in the Name field.
3.
Enter the access URL in the Phone Book URL field.
4.
Click Confirm to accept the change.
To access your corporate directory:
1.
Press
to enter the main menu.
2.
Select
3.
Press
or
to highlight the name of your corporate directory, and press the Enter soft
key.
The handset connects to load the corporate directory, and then displays the corporate contact list
on the LCD screen.
30
Phone Settings
To place a call from the corporate directory:
1.
Press
to enter the main menu.
2.
Select
3.
Press
or
to highlight the name of your corporate directory, and press the Enter soft
key.
4.
Select the desired contact from the corporate directory.
5.
Do one of the following:
‐ If only one number of the contact is stored in the local directory, press
to dial out the
number.
‐ If both the office number and the mobile number of the contact are stored in the local directory,
press the View soft key to display the two numbers.
Press
or
Press
to highlight the desired number.
to dial out.
To add a contact to the local directory from the corporate directory:
1.
Press
to enter the main menu.
2.
Select
3.
Press
or
to highlight the name of your corporate directory, and press the Enter soft
key.
4.
Select the desired contact from the corporate directory.
5.
Press the Options soft key, and select Add to Local‐>New Entry.
6.
Press the Save soft key to add the contact to the local directory.
Network Directory
You can access the network directory on your handset. You can add local contacts from the network
directory. You can also dial a contact from the network directory.
Contact your system administrator for the XSI server address, XSI username and XSI password for
accessing the network directory.
To configure the network directory via web user interface:
1.
Click on Contacts‐>Network Directories.
2.
Enter the valid values in the XSI Server, XSI Username and XSI Password fields.
3.
Select the desired values from the pull‐down lists of Group, GroupCommon, Enterprise and
EnterpriseCommon.
4.
Click Confirm to accept the change.
To access the network directory:
1.
Press
2.
Select
to enter the main menu.
‐>Network Dir.
31
User Guide W52P IP DECT Phone
3.
Press
or
to highlight the desired group, and press the Enter soft key.
The handset connects to load the network directory, and then displays the desired network
contact list on the LCD screen.
To place a call from the network directory:
1.
Press
2.
Select
3.
Press
to enter the main menu.
‐>Network Dir.
or
to highlight the desired group, and press the Enter soft key.
The LCD screen displays the desired network contact list.
4.
Press
or
to highlight the desired entry.
6.
Do one of the following:
‐ If only one number of the contact is stored in the network directory, press
to dial out the
number.
‐ If multiple numbers of the contact are stored in the network directory, press the View soft key
to display all the numbers.
Press
or
Press
to highlight the desired number.
to dial out.
To add a contact to the local directory from the network directory:
1.
Press
2.
Select
3.
Press
to enter the main menu.
‐>Network Dir.
or
to highlight the desired group, and press the Enter soft key.
The LCD screen displays the desired network contact list.
4.
Press
or
5.
Press the Options soft key, and select Add to Local‐>New Entry.
6.
Press the Save soft key to add the contact to the local directory.
to highlight the desired entry.
Call History Management
The call history contains call information such as calling/called party identification, time and date,
and call duration. The handset maintains call history lists of All Calls, Outgoing Calls, Missed Calls and
Accepted Calls. Each call history list can store a maximum of 120 entries sorted by date and time of
the call, starting with the latest call entry. You can check the detail information of an entry in the call
history. You can also dial a call, add an entry to the blacklist or delete entries from the call history.
To check the local call history:
1.
Press the History soft key when the handset is idle.
The LCD screen displays 4 call history lists: All Calls, Outgoing Calls, Missed Calls and Accepted
Calls.
2.
32
Press
or
to highlight the desired list, and press the OK soft key.
Phone Settings
The LCD screen displays all entries of the selected list.
3.
Press
or
to highlight the desired entry, and press the View soft key.
The LCD screen displays the detail information of the entry.
To add an entry to the blacklist from the call history:
You can block phone calls from a number by adding this number to the blacklist. For more information
on blacklist, refer to Blacklist on page 29.
1.
Press the History soft key when the handset is idle.
The LCD screen displays 4 call history lists: All Calls, Outgoing Calls, Missed Calls and Accepted
Calls.
2.
Press
or
to highlight the desired list, and press the OK soft key.
The LCD screen displays all entries of the selected list.
3.
Press
or
to highlight the desired entry.
4.
Press the Options soft key, and select Add To Blacklist.
The LCD screen prompts the warning “Are you sure?”.
5.
Press the Yes soft key to add the selected entry to the blacklist or the No soft key to cancel.
To delete an entry from the call history:
1.
Press the History soft key when the handset is idle.
The LCD screen displays 4 call history lists: All Calls, Outgoing Calls, Missed Calls and Accepted
Calls.
2.
Press
or
to highlight the desired list, and press the OK soft key.
The LCD screen displays all entries of the selected list.
3.
Press
or
to highlight the desired entry.
4.
Press the Options soft key, and select Delete.
The selected entry is deleted successfully.
To delete all entries of a list from the call history:
1.
Press the History soft key when the handset is idle.
The LCD screen displays 4 call history lists: All Calls, Outgoing Calls, Missed Calls and Accepted
Calls.
2.
Press
or
to highlight the desired list, and press the OK soft key.
The LCD screen displays all entries of the selected list.
3.
Press the Options soft key, and select Delete All.
The LCD screen prompts the warning “Delete All?”.
4.
Press the Yes soft key to delete all entries of the selected list or the No soft key to cancel.
To place a call from the call history:
1.
Press the History soft key when the handset is idle.
The LCD screen displays 4 call history lists: All Calls, Outgoing Calls, Missed Calls and Accepted
33
User Guide W52P IP DECT Phone
Calls.
2.
Press
or
to highlight the desired list, and press the OK soft key.
The LCD screen displays all entries of the selected list.
3.
Press
4.
Press
or
to highlight the desired entry.
Network Call Log
You can access the network call log on the handset. The network call log contains call information
such as calling/called party identification, time and date. You can check the call log and dial a call
from the call log list. The network call log allows users to view and dial the stored numbers in the
following lists: All Calls, Outgoing Calls, Missed Calls and Accepted Calls.
To manage the entries of the network call log, you should enable the network call log feature in
advance.
To enable the network call log feature via web user interface:
1.
Click on Contacts‐>Network Directories.
2.
Select Enabled from the pull‐down list of Network CallLog.
The LCD screen displays the network call log lists when you press the History soft key.
If Disabled is selected, the LCD screen displays the local call history lists when you press the
History soft key.
3.
Click Confirm to accept the change.
To check the network call log:
1.
Press the History soft key when the handset is idle.
The LCD screen displays 4 network call log lists: All Calls, Outgoing Calls, Missed Calls and
Accepted Calls.
2.
Press
or
to highlight the desired list, and press the OK soft key.
The LCD screen displays all entries of the selected list.
3.
Press
or
to highlight the desired entry, and press the View soft key.
The LCD screen displays the detail information of the entry.
To place a call from the network call log:
1.
Press the History soft key when the handset is idle.
The LCD screen displays 4 network call log lists: All Calls, Outgoing Calls, Missed Calls and
Accepted Calls.
2.
Press
or
to highlight the desired list, and press the OK soft key.
The LCD screen displays all entries of the selected list.
34
3.
Press
4.
Press
or
to highlight the desired entry.
Phone Settings
Dial Plan
Dial plan is a string of characters that governs the way your handset processes the inputs received
from your handset keypad. The handset supports the following dial plan features:
 Replace Rule
 Area Code
 Block Out
The basic expression syntax you need to know:
The dot “.” can be used as a placeholder or multiple placeholders for any character.
Example:
“12.” would match “123”, “1234”, “12345”, “12abc”, etc.
An “x” can be used as a placeholder for any character. Example:
“12x” would match “121”, “122”, “123”, “12a”, etc.
The square brackets “[]”can be used as a placeholder for a single character which matches
[]
any of a set of characters. Example:
“91[5‐7]1234” would match “9151234”, “9161234”, “9171234”, etc.
The parentheses “( )”can be used to group together patterns, for instance, to logically
()
combine two or more patterns. Example:
“91([5‐7])1(x)” would match “91511”, “91618”, “91715”, etc.
The “$” should be followed by the sequence number of a parenthesis. The “$” plus the
sequence number means the whole character or characters placed in the parenthesis. The
number directs to the right parenthesis when there are more than one. Example:
A replace rule configuration: Number: “9([5‐7]) (.)”, Replace: “5$2”. When you enter
“96123” to dial out on your phone, the number will be replaced as “5123” and then dialed
out. “$2” means the characters in the second parenthesis, that is, “123”.
Note
When adding a dial plan rule, you can specify the accounts to apply the dial plan rule in the Account
field. The valid value of the “Account” parameter can be one or more digits among 1, 2, 3, 4 and 5, each
of which represents a line ID. Each digit must be separated by a comma. For example, when you enter
the value “1, 2” in the Account field, this dial plan rule will apply to account1 and account2.
If you leave the Account field blank or enter an invalid value, then the dial plan rule will apply to all
accounts.
Replace Rule
You can configure one or more replace rules to remove the specified string and replace it with another
string. You can configure a pattern with wildcards (refer to the expression syntax in the table above), so
that any string that matches the pattern will be replaced. This feature is convenient for you to dial out
a long number. For example, a replace rule is configured as “Number: 1” and “Replace: 1234567”, when
you want to dial out the number “1234567”, you just need to enter “1”.
35
User Guide W52P IP DECT Phone
To add a replace rule via web user interface:
1.
Click on Phone‐>Dial Plan‐>Replace Rule.
2.
Enter the string (e.g. 2xx) in the Number field.
3.
Enter the string (e.g. 12345) in the Replace field.
4.
Enter the desired line ID in the Account field or leave it blank.
5.
Click Add to add the replace rule.
When you enter the number “234” using the keypad and then dial out, the handset will dial out
“12345” instead.
To edit a replace rule via web user interface:
1.
Click on Phone‐>Dial Plan‐>Replace Rule.
2.
Select the desired replace rule by checking the check box.
3.
Edit the values in the Number and Replace fields.
4.
Enter the desired line ID in the Account field or leave it blank.
5.
Click Edit to accept the change.
To delete one or more replace rules via web user interface:
1.
Click on Phone‐>Dial Plan‐>Replace Rule.
2.
Select the one or more replace rules by checking the check box(es).
3.
Click Delete to delete the replace rule(s).
Area Code
Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate geographical areas
in a country. This feature is necessary only when dialing the number outside the code area. For
example, area code is configured as “Code: 011, Minimum Length: 4, Maximum Length: 11”, then
when you dial out the number “56789”, which has digits between 4 and 11, the phone will add the area
code and dial out the number “01156789”.
36
Phone Settings
To configure the area code via web user interface:
1.
Click on Phone‐>Dial Plan‐>Area Code.
2.
Enter the desired values in the Code, Minimum Length (1‐15) and Maximum Length (1‐15)
fields.
Note
3.
Enter the desired line ID in the Account field or leave it blank.
4.
Click Confirm to accept the change.
The default values of minimum and maximum length are 1 and 15 respectively.
Block Out
You can block the dialing of specific numbers. When you dial a block out number on the handset, the
dialing will fail and the LCD screen will prompt “Num Block”.
To add a block out number via web user interface:
1.
Click on Phone‐>Dial Plan‐>Block Out.
2.
Enter the desired value in the BlockOut Number field.
3.
Enter the desired line ID in the Account field or leave it blank.
4.
Click Confirm to add the block out number.
Emergency Numbers
Public telephone networks in countries around the world have a single emergency telephone number
(emergency services number), that allows a caller to contact local emergency services for assistance
when required. The emergency telephone number may differ from country to country. It is typically a
three‐digit number so that it can be easily remembered and dialed quickly. Some countries have
different emergency numbers for different emergency services.
You can specify the emergency numbers for contacting the emergency services in an emergency
situation.
Note
Contact your local phone service provider for available emergency numbers in your area.
To specify emergency numbers via web user interface:
1.
Click on Phone‐>Features.
2.
Enter the emergency services number in the Emergency Numbers field.
For multiple numbers, enter a comma between each emergency number.
3.
Click Confirm to accept the change.
37
User Guide W52P IP DECT Phone
Outgoing Lines
After the handset is registered to the base station, you can assign one or more outgoing lines for the
handset. The handset can only use the assigned outgoing line(s) to place calls. When multiple
outgoing lines are assigned to the handset, the handset uses the first line as the outgoing line by
default. You can change the default outgoing line of the handset.
To change the default outgoing line of the handset:
1.
Press
2.
Select
to enter the main menu.
‐>Telephony‐>Default Line.
The LCD screen displays all outgoing lines currently assigned to the handset. The default
outgoing line is highlighted and followed by a left arrow.
3.
Press
or
to highlight the desired line, and press the OK soft key.
The default outgoing line is changed successfully.
Incoming Lines
After the handset is registered to the base station, you can assign one or more incoming lines for the
handset. The handset can only receive incoming calls to the assigned incoming line(s). You can assign
incoming lines to all handsets registered to the same base station on your handset.
To assign the incoming line to the handsets:
1.
Press
to enter the main menu.
2.
Select
3.
Enter the system PIN (default: 0000).
4.
Press the Done soft key.
‐>Telephony‐>Incoming Lines.
The LCD screen displays all handsets registered to the base station. The handset itself is
highlighted and followed by a left arrow.
5.
Press
or
6.
Press
7.
Press the Save soft key to accept the change.
8.
Press the Back soft key to return to the previous interface.
9.
Repeat the step 5‐7 to assign incoming lines for other handsets.
or
to highlight the desired handset, and press the OK soft key.
to select Accept from the desired line fields.
If a line is assigned to multiple handsets as an incoming line, an incoming call to this line will
cause these handsets to ring simultaneously, but the incoming call can be answered only by one
of them.
Speed Dial
Speed dial allows you to perform single‐digit dialing to predefined numbers. This feature is particular
38
Phone Settings
useful to users who dial certain numbers on regular basis. A maximum of 8 speed dial numbers are
allowed.
Assigning a Speed Dial Number
You can assign the important numbers of your directory (including local directory, remote phonebook
and network directory) to the speed dial keys of your handset. This helps you dial a contact quickly and
easily by long pressing the speed dial key without having to enter the directory. The available speed
dial keys are the digit keys 2‐9.
To assign a speed dial number from the directory:
1.
Press
2.
Select
to enter the main menu.
‐>Telephony‐>Speed Dial.
The LCD screen displays all available speed dial keys.
3.
Press
or
to highlight the desired speed dial key, and press the Assign soft key.
4.
Press
or
to highlight the desired directory.
5.
Select the desired contact from the directory.
6.
Do one of the following:
‐ If only one number of the contact is stored in the selected directory, press the OK soft key to
assign the number to the selected speed dial key.
‐ If both the office number and the mobile number of the contact are stored in the selected
directory, press the OK soft key to display the two numbers.
Press
or
to highlight the desired number.
Press the OK soft key again to assign the number to the selected speed dial key.
Deleting a Speed Dial Number
To delete a speed dial number:
1.
Press
2.
Select
to enter the main menu.
‐>Telephony‐>Speed Dial.
The LCD screen displays all available speed dial keys.
3.
Press
4.
Press
or
to highlight the desired speed dial key, which is already assigned a number.
or the Clear Key soft key to delete the speed dial number.
Placing a Call Using Speed Dial Key
To place a call using the speed dial key:
1.
Long press the speed dial key (digit key) when the handset is idle.
The number assigned to this speed dial key is dialed out.
39
User Guide W52P IP DECT Phone
Auto Answer
When the auto answer feature is enabled, you can simply answer the incoming calls by lifting the
handset from the charger cradle without having to press the off‐hook key. The auto answer feature
works only if the handset is placed in the charger cradle.
To configure the auto answer feature:
1.
Press
to enter the main menu.
2.
Select
3.
Press the Change soft key to check or uncheck the Auto Answer checkbox.
‐>Telephony‐>Auto Answer.
Auto Intercom
Intercom calls are internal calls made between handsets registered to the same base station. You can
enable the auto intercom feature on the handset to automatically answer an incoming intercom call.
The following three configuration types of the auto intercom feature are available for selection:
 On (Beep On): The auto intercom feature is on. The handset will answer an incoming intercom call
automatically after playing a warning tone.
 On (Beep Off): The auto intercom feature is on. The handset will answer an incoming intercom call
automatically without playing any tone.
 Off: The auto intercom feature is off. You need to answer an incoming intercom call by pressing the
Accept soft key.
To configure the auto intercom feature:
1.
Press
2.
Select
to enter the main menu.
‐>Telephony‐>Auto Intercom.
The LCD screen displays three configuration types for selection.
3.
Press
or
to highlight the desired configuration type, and press the Change soft key.
The radio box of the selected configuration type is marked.
Handset Reset
You can reset any individual settings that you have made on the handset. Resetting your handset will
not affect the entries of the directory, the call history, the voice mail and the handset’s registration to
the base station. But you need to note that other customized settings on the handset will be reset to
factory settings after resetting. We recommend that you ask your system administrator for advice
before resetting your handset.
To reset the handset:
1.
40
Press
to enter the main menu.
Phone Settings
2.
Select
‐>System Settings‐>Handset Reset.
The LCD screen prompts the warning “Reset handset to default?”.
3.
Press the Yes soft key to reset the handset or the No soft key to cancel.
Base Reset
You can reset the base station to factory settings. This will clear all individual settings of the base
station, entries of the directory and active SIP registrations. All registered handsets are de‐registered.
You need to re‐register your handset to use. We recommend that you ask your system administrator
for advice before resetting your base station.
To reset the handset:
1.
Press
to enter the main menu.
2.
Select
3.
Enter the system PIN (default: 0000).
4.
Press the Done soft key.
‐>System Settings‐>Base Reset.
The base station is reset to factory settings successfully. The power indicator LED on the base
station slow flashes when the base station is during the resetting process.
Auto Provision
You can trigger the auto provisioning process using the VoIP wizard. After you enter the username and
password in the wizard and confirm to perform an update, the base station tries to connect to the RPS
server. If the base station successfully connects to the RPS server, the RPS server responds the base
station with the URL for downloading the configuration files. Then the base station tries to perform
the auto provisioning process. Contact your system administrator for more information on the
username and password for connecting to the RPS server.
41
User Guide W52P IP DECT Phone
To trigger the auto provisioning:
1.
Press
to enter the main menu.
2.
Select
3.
Enter the system PIN (default: 0000) and press the Done soft key.
4.
Enter the valid value in the Username field and press the OK soft key.
5.
Enter the valid value in the Password field and press the OK soft key.
‐>System Settings‐>Auto Provision.
The LCD screen prompts the warning “Update now?”.
6.
Press the Yes soft key to perform an update or press the No soft key to cancel.
Eco Mode+
Eco mode+ turns off the transmission power and the radio waves emitted are virtually zero
when the phone is in the standby mode. If the eco mode+ is enabled, the base station only
transmits a signal when necessary, for example, when a call comes in, when the phone is in
use, or when a connection occurs.
To configure the eco mode+:
1.
Press
to enter the main menu.
2.
Select
3.
Press the Change soft key to check or uncheck the Eco Mode+ checkbox.
4.
Enter the system PIN (default: 0000) and press the Done soft key.
‐>System Settings‐>Eco Mode+.
The LCD screen prompts the warning “Are you sure you want to reboot the base station?”.
5.
Press the Yes soft key to reboot the handset.
The base station reboots to make the configuration take effect. The configuration applies to all
the handsets registered to the same base station.
Eco Mode
Eco mode greatly reduces the transmission power and signal output no matter the phone is
in standby mode or talk mode.
Eco mode is disabled by default and the colour of the signal strength indicator shown on the
top left‐hand corner of the idle screen is white.
To configure the eco mode:
42
1.
Press
to enter the main menu.
2.
Select
3.
Press the Change soft key to check or uncheck the Eco Mode checkbox.
‐>System Settings‐>Eco Mode.
Phone Settings
If the Eco Mode checkbox is checked, the eco mode is enabled. The colour of the signal strength
indicator on the idle screen will change to green.
Note
If the eco mode is enabled, the range of the base station will be reduced.
Repeater Mode
Repeater mode extends the signal coverage of DECT phones. This feature is especially useful to the
users who require mobility in large dwellings. If repeater mode is enabled, the handset registered to
the base station can be used either in the base station or the repeater coverage area, thereby
providing the users with greater freedom in mobility.
To configure the eco mode:
1.
Press
to enter the main menu.
2.
Select
3.
Press the Change soft key to check or uncheck the Eco Mode checkbox.
‐>System Settings‐>Repeater Mode.
The base station reboots to make the configuration take effect. The configuration applies to all
the handsets registered to the same base station.
Note
Repeater mode and eco mode+ cancel each other out. Both features cannot be used at the same time.
43
User Guide W52P IP DECT Phone
Call Features
The W52P IP DECT phone is designed to be easily used like a regular phone on a public switched
telephone network (PSTN). You can place internal and external calls, answer calls, transfer a call to
someone else, or conduct a conference call.
This chapter provides operating instructions of the call features. The topics include:
 Placing Calls
 Answering Calls
 Ending Calls
 Redialing Calls
 Call Mute
 Call Hold/Resume
 Call Waiting
 Do Not Disturb (DND)
 Call Forward
 Call Transfer
 Conference Call
 Anonymous Call
 Anonymous Call Rejection
 Voice Mail
If you require additional information or assistance with your new phone, contact your system
administrator.
Placing Calls
You can use your handset to place an internal or external call. You can place a call using the following
call modes:
 Earpiece mode—pressing the off‐hook key to dial out.
 Speakerphone mode—pressing the speakerphone key to dial out.
 Headset mode—connecting a headset.
During the call, you can switch the call mode by pressing the corresponding keys or connecting a
headset.
You can cancel the dialing operation by pressing the on‐hook key. During the call conversation, you
can press the left and right navigation keys to adjust the volume of the currently used audio devices
44
Call Features
(earpiece, headset or loudspeaker). The call duration displays on the LCD screen while the call is in
progress.
Placing Internal Calls
You can make free internal calls between the handsets registered to the same base station. You can
place an internal call to one handset or all handsets registered to the same base station.
To place an internal call to one handset:
1.
Press
2.
Select
to enter the main menu.
The LCD screen displays all other registered handset names and the All HS option.
3.
Press
4.
Press
or
to highlight the desired handset name.
or the OK soft key to dial out.
To place an internal call to all handsets:
1.
Press
2.
Select
to enter the main menu.
The LCD screen displays all registered handset names and the All HS option.
3.
Select All HS.
4.
Press
or the OK soft key to dial out.
All other handsets registered to this base station will ring simultaneously.
Placing External Calls
You can place external calls on the handset. External calls based on the public telephone network
require the use of SIP lines. Your system administrator will assign the SIP line to the handset
beforehand, so that after you register the handset to the base station, the handset is ready to use.
To place an external call:
1.
Enter the desired number using the keypad.
2.
Press
or
to dial out.
If there are multiple lines assigned to your handset as outgoing lines, press the Line soft key to
select the desired line and then press
or the Dial soft key to dial out. If you do not select a
line, the handset uses the default outgoing line to dial out.
45
User Guide W52P IP DECT Phone
To place a new call during an active call:
You can have at most two calls on your handset.
1.
Press the Ext.Call soft key.
The active call is placed on hold.
2.
Enter the desired number in the Call To field using the keypad.
3.
Press
Note
or
to dial out.
You can also make an IP call by directly dialing the IP address of any IP phone. For example, IP:
192.168.1.15.
Answering Calls
You can answer a call in three ways:
 Using the earpiece
 Using the speakerphone
 Using the headset
Note
You can ignore an incoming call by pressing the Silence soft key or reject an incoming call by pressing
the on‐hook key.
You can also activate Do Not Disturb mode on a per‐line basis to reject all incoming calls of the
specified line.
Answering When Not in Another Call
In all cases, the active call will appear on the LCD screen showing call duration and destination.
To answer a call using the earpiece:
1.
Press
or the Accept soft key.
To answer a call using the speakerphone mode:
1.
Press
To answer a call using the headset:
1.
With a headset connected, press the Accept soft key.
Answering When in Another Call
If you are during an active call, an incoming call arrives on the handset, do the following:
1.
Press
or the Accept soft key.
The incoming call is answered and the original call is placed on hold.
46
Call Features
Ending Calls
To end a call:
Do one of the following:
- Press
- Place the handset in the charger cradle.
Redialing Calls
The redial number list stores the twenty last dialed phone numbers. When the memory of the redial
number list is full, the handset will automatically erase the oldest dialed number when a new number
is dialed. You can redial a call from the redial number list.
To redial the last dialed number:
1.
Press
when the handset is idle.
2.
Press
again.
A call to your last dialed number is attempted.
To redial a previously dialed number:
1.
Press
when the handset is idle.
The handset displays the last dialed phone numbers.
2.
Press
or
to highlight the desired entry.
You can press Options‐>Edit Before Call to edit the phone number or select the desired line.
3.
Press
again.
You can add local contacts from the redial number list. You can also delete an entry or all entries from
the redial number list.
Call Mute
You can mute the microphone during an active call. When muting the microphone, you can hear the
other party but he or she cannot hear you. For example, if you do not want the other party to listen in
while you talk to someone in the room, you can mute the microphone temporarily.
To mute a call:
1.
Press
during an active call.
The call is on mute and the
icon displays on the LCD screen.
47
User Guide W52P IP DECT Phone
To un‐mute a call:
1.
Press
again.
The
icon disappears from the LCD screen.
Call Hold/Resume
You can place an active call on hold. At any time, at most one active call can be in progress on your
handset. Another call can be answered and made while placing the original call on hold.
To place a call on hold:
1.
Press the Options soft key during a call, and select Hold.
The call is placed on hold and the
icon displays on the LCD screen.
To resume a hold call:
Do one of the following:
- Press the Resume soft key.
- Press
- Press
Two Calls on Hold:
If two calls are placed on hold on the handset, press the Resume soft key to resume the current call.
Press
Note
or the Swap soft key to swap between the two calls.
When the call on the handset is on hold, placing the handset in the charger cradle will not end the call.
Call Waiting
You can enable or disable the call waiting feature on the handset. If the call waiting feature is enabled,
the handset will notify you of a new incoming call during a call, and present the incoming call
information visually on the LCD screen. You can also enable the handset to play a warning tone when
receiving a new incoming call during a call. If the call waiting feature is disabled, the new incoming call
will be automatically rejected by the handset.
To configure the call waiting feature:
48
1.
Press
2.
Select
3.
Press
to enter the main menu.
‐>Call Waiting.
or
to select the desired value from the Status field.
Call Features
4.
Press
5.
Press the Save soft key to accept the change or the Back soft key to cancel.
Note
or
to select the desired value from the Tone field.
The call waiting tone works only if the call waiting feature is enabled.
To answer a new incoming call during a call:
If call waiting feature is enabled, a new incoming call can be answered during a call.
1.
Press the Accept soft key to answer the new incoming call.
The original call is placed on hold.
Do Not Disturb (DND)
You can activate or deactivate the DND mode on a per‐line basis. If DND mode is activated for a
specific line, all incoming calls to the line will be rejected automatically, and the callers will hear a
busy signal.
To activate DND mode for a specific line:
1.
Press
2.
Select
to enter the main menu.
‐>Do Not Disturb.
The LCD screen displays the incoming lines currently assigned to the handset.
3.
Press
4.
Press
5.
Press the OK soft key to accept the change.
The
or
or
to highlight the desired line, and press the OK soft key.
to select Enabled from the Status field.
icon on the idle screen indicates the DND mode is activated. You can press the Line soft key
when the handset is idle to check the line status. The
icon in the bottom of a line indicates that the
DND mode is activated for this line.
The handset will reject all incoming calls to the line, and the LCD screen displays the missed call icon
followed by the number of missed calls.
Call Forward
You can enable the call forward feature on a per‐line basis. The handset will forward incoming calls to
the line to another party. There are three forwarding types:
 Always Forward: Incoming calls are immediately forwarded.
 Busy Forward: Incoming calls are immediately forwarded if the line is busy.
 No Answer Forward: Incoming calls are forwarded if not answered after a period of time.
49
User Guide W52P IP DECT Phone
To enable the call forward feature for a specific line:
1.
Press
2.
Select
to enter the main menu.
‐>Call Forward.
The LCD screen displays the incoming lines currently assigned to the handset.
3.
Press
or
to highlight the desired line, and press the OK soft key.
4.
Press
or
to highlight the desired forwarding type, and press the OK soft key.
5.
Press
6.
Enter the destination number you want to forward incoming calls to in the Target field.
7.
Press
or
or
to select Enabled from the Status field.
to select the desired ring time to wait before forwarding from the After Ring Time
field (only available for No Answer Forward).
8.
The
Press the Save soft key to accept the change.
icon on the idle screen indicates the call forward feature is enabled.
If Always Forward is selected, there is no prompt on the LCD screen when the line receives an incoming
call. The incoming call is logged in the Accepted Calls list.
Note
Call forward feature may be overridden by the server settings. For more information, contact your
system administrator.
Call Transfer
You can transfer a call to another party in one of the following ways:
 Blind Transfer: Transfer a call directly to another party without consulting.
 Semi‐Attended Transfer: Transfer a call when receiving the ring‐back.
 Attended Transfer: Transfer a call with prior consulting.
To perform a blind transfer:
1.
Press the Options soft key during a call, and select Blind Transfer.
2.
Do one of the following:
‐ Enter the number or select the handset you want to transfer the call to.
Press
or the Transfer soft key.
‐ Press the Directory soft key, and select the desired contact.
Press the Call soft key.
If both the office number and the mobile number of the contact are stored, select the
desired number and press
or the OK soft key.
The call is connected to the number or handset you specified, and the LCD screen prompts the
message “Call Transferred”.
50
Call Features
To perform a semi‐attended transfer:
1.
Press the Options soft key during a call, and select Transfer.
2.
Do one of the following:
‐ Enter the number or select the handset you want to transfer the call to.
Press
or the Transfer soft key to dial out.
‐ Press the Directory soft key, and select the desired contact.
Press the Call soft key.
If both the office number and the mobile number of the contact are stored, select the
desired number and press
3.
Press
or the OK soft key to dial out.
or the Transfer soft key to complete the transfer when receiving the ring‐back.
The LCD screen prompts the message “Call Transferred”.
To perform an attended transfer:
1.
Press the Options soft key during a call, and select Transfer.
2.
Do one of the following:
‐ Enter the number or select the handset you want to transfer the call to.
Press
or the Transfer soft key to dial out.
‐ Press the Directory soft key, and select the desired contact.
Press the Call soft key.
If both the office number and the mobile number of the contact are stored, select the
desired number and press
3.
or the OK soft key to dial out.
Press the Transfer soft key to complete the transfer after the party answers the call.
The LCD screen prompts the message “Call Transferred”.
Conference Call
You can use the handset to create a local conference with other parties. The handset supports up to 3
parties (including yourself) in a conference call. You can create a conference between an active call
and a held call on the handset (on the same line or different lines).
To set up a local conference call:
1.
Place a call to the first party.
2.
Press the Options soft key, and select Conference.
3.
Do one of the following:
‐ Enter the number of the second party or select the handset you want to add to the conference.
Press
or the Conf. soft key to dial out.
‐ Press the Directory soft key, and select the desired contact.
Press the Call soft key.
If both the office number and the mobile number of the contact are stored, select the
51
User Guide W52P IP DECT Phone
desired number and press
4.
or the OK soft key to dial out.
When the second party answers the call, you can consult with him or her before adding to the
conference.
5.
Press the Conf. soft key again to join all parties in the conference.
To join two calls in a conference:
1.
Place two calls on the handset.
2.
Select the desired call and make sure the call is active.
3.
Press the Options soft key, and select Conference.
Two calls are joined in the conference.
To drop the conference call, press
or the End soft key.
Anonymous Call
You can use anonymous call feature to block the identity and phone number from showing up to the
called party when you call someone. For example, you want to call to consult some service, but you do
not want to be harassed. You can configure the anonymous call feature on a per‐line basis.
Note
The anonymous call feature is not available on all servers. Contact your system administrator for more
information.
To enable the anonymous call feature for a specific line:
1.
Press
to enter the main menu.
2.
Select
‐>Anonymous Call.
The LCD screen displays the outgoing lines currently assigned to the handset. The default
outgoing line is highlighted and followed by a left arrow.
3.
Press
or
4.
Press
5.
Press the OK soft key to accept the change.
or
to highlight the desired line, and press the OK soft key.
to select Enabled from the Status field.
To place an anonymous call:
1.
Using the specific line on the handset to place a call.
The LCD screen of the phone receiving this call prompts an incoming call from anonymity.
Anonymous Call Rejection
You can use anonymous call rejection feature to reject incoming calls from anonymous callers.
Anonymous call rejection automatically rejects incoming calls from callers who deliberately block
their identities and numbers from showing up. You can configure the anonymous call rejection feature
on a per‐line basis.
52
Call Features
To enable the anonymous call rejection feature for a specific line:
1.
Press
2.
Select
to enter the main menu.
‐>Anon.Call Rejection.
The LCD screen displays the incoming lines currently assigned to the handset.
3.
Press
or
4.
Press
5.
Press the OK soft key to accept the change.
or
to highlight the desired line, and press the OK soft key.
to select Enabled from the Status field.
Voice Mail
You can leave voice mails to someone else. You can also receive and listen to the voice mails. The voice
mail feature ensures that you will never miss any important messages. When receiving a new voice
mail, the
icon appears on the LCD screen with the number of unread voice mails and the message
key LED flashes red.
Note
The voice mail feature is not available on all servers. Contact your system administrator for more
information.
To leave a voice mail:
You can leave a voice mail to someone else when he or she is busy or inconvenient to answer the call.
Follow the voice prompts from the system server to leave a voice mail, and then hang up after
completing.
To configure the voice mail access code:
1.
Press
2.
Select
to enter the main menu.
‐>Set Voice Mail.
The LCD screen displays the lines assigned to the handset as incoming lines and outgoing lines
simultaneously, and the number of voice mails of each line.
3.
Press
4.
Press
5.
Enter the voice mail access code in the Number field.
6.
Press the OK soft key to accept the change or the Back soft key to cancel.
or
or
to highlight the desired line, and press the Select soft key.
to select Enabled from the Status field.
53
User Guide W52P IP DECT Phone
To configure fast access for voice mail:
You can configure fast access to connect straight to the voice mails of the desired line by long pressing
the digit key 1, when the handset is idle without having to scroll through the menu.
1.
Press
2.
Select
to enter the main menu.
‐>Set Key 1.
The LCD screen displays the lines assigned to the handset as incoming lines and outgoing lines
simultaneously, and the number of voice mails of each line.
3.
Press
or
to highlight the desired line and press the Select soft key.
The radio box of the selected line is marked.
To listen to the voice mail using the menu:
1.
Press the OK key to enter the main menu.
2.
Select
‐>Play Message.
The LCD screen displays the lines assigned to the handset as incoming lines and outgoing lines
simultaneously, and the number of voice mails of each line.
3.
Press
or
to highlight the desired line, and press the Select soft key.
The handset dials out the voice mail access code using the selected line automatically.
4.
Listen to the voice mail following the voice prompts from the system server.
To listen to the voice mail via fast access:
1.
Long press
when the handset is idle.
The handset automatically dials out the voice mail access code using the line you selected when
configuring fast access for voice mail.
2.
Listen to the voice mail of this line following the voice prompts from the system server.
You can also listen to the voice mail by pressing
to enter into the Message & Call interface.
Select the desired line and press the Select soft key.
Note
Before listening to the voice mails, make sure the voice mail access code has been configured.
When all new voice mails are retrieved, the
54
icon disappears from the screen.
Troubleshooting
Troubleshooting
This chapter provides some general troubleshooting information to help you solve the problems you
might encounter when using your W52P IP DECT phone.
If you require additional information or assistance with your new phone, contact your system
administrator.
Why doesn’t the handset ring?
 Ensure the ringer volume of your handset is not adjusted to the minimum. Refer to Adjusting Ringer
Volume on page 16.
 Make sure the silent mode is not switched on. Refer to Switching Silent Mode On/Off on page 17.
Why can’t I receive calls?
 Ensure the DND mode is not activated. Refer to Do Not Disturb (DND) on page 49.
 Ensure the Always Forward feature is not enabled. Refer to Call Forward on page 49.
Why does the handset prompt the message ”Not Subscribed”?
Check the registration status of your handset. If your handset is not registered to the base station,
register it manually. Refer to Handset Registration on page 12.
Why does the handset prompt the message ”Not in range”?
 Ensure the base station is properly plugged into a functional AC outlet.
 Ensure the handset is not too far from the base station.
Why does the handset prompt the message ”No LAN Connection”?
 Ensure the Ethernet cable is plugged into the Internet port on the base station and the Ethernet
cable is not loose.
 Ensure the switch or hub in your network is operational.
Why does paging fail?
Check the current mode of the base station. If the base station is not on the paging mode, press the
paging key on the base station to cast the base station into the paging mode.
55
User Guide W52P IP DECT Phone
Why can’t I turn the handset on?
Ensure the batteries are inserted into the handset. If the batteries are already inserted into the handset,
place the handset into the charger cradle.
Why do I hear some noise during a call?
 Ensure you are not using the handset or base station in an area with high electrical interference. You
can reposition the handset and the base station to keep them far away from sources of high
electrical interference
 Ensure the handset is not too far from the base station.
 Turn off the handset. Restart the base station, turn on the handset and place a call to see if there is
still noise heard during the call.
56
Appendix
Appendix
Firmware Upgrading
You can upgrade your base station or handset to the latest firmware version. The latest firmware
version not only improves the performance of the base station or handset, but also provides more
features compared to the previous versions.
Upgrading the Base Station
You can upgrade the base station firmware via auto provisioning or via the web user interface. This
section provides you with the instruction of upgrading the base station via the web user interface. For
more information on upgrading the base station via auto provisioning, refer to the document Yealink
W52P Auto Provisioning User Guide.
To upgrade the base station firmware, contact your system administrator for the latest firmware file,
and store it on your local system.
To upgrade the base station firmware via web user interface:
1.
Click on Phone‐>Upgrade.
2.
In the Select and Upgrade Firmware field, locate the firmware file from your local system.
3.
Click Upgrade to upgrade the firmware of the base station.
The upgrading process will take a few minutes. The power indicator LED on the base station slow
flashes when the base station is during the firmware upgrading process.
Once the base station firmware has been successfully upgraded, the base station reboots
automatically. The handset will perform an auto registration to the base station.
You can check the firmware version of the base station using the handset. For more information, refer
to Checking System Status on page 14.
Note
Do not refresh or close the browser during the upgrading process of the base station.
Upgrading the Handset via USB Port
You can upgrade your handset firmware via the USB port located underneath the battery cover. USB
ports allow standalone electronic devices to be connected via cables to a computer.
To upgrade the handset firmware, contact your system administrator for the latest firmware file and
the firmware upgrading tool (W52P‐HS‐Flasher.exe), and store them on your local system.
To connect the handset to the PC using the USB cable:
57
User Guide W52P IP DECT Phone
Before upgrading the handset, you need to connect the handset to the computer.
1.
Open the battery cover of the handset.
A USB mini port is located underneath the battery cover.
2.
Connect the USB cable to the computer.
3.
Connect the other end of the USB cable to the USB port on the handset.
To upgrade the handset firmware:
1.
Double click the W52P‐HS‐Flasher.exe application.
2.
Click the Browse button to locate the latest firmware file from your local system.
3.
Click the Upgrade button.
The handset is turned off. The status of the upgrading process is indicated on the interface of the
firmware upgrading tool. The upgrading process will take a few minutes.
Once the handset firmware has been successfully upgraded, the handset is turned on automatically,
plays a warning tone and performs an auto registration to the base station. You can check the
firmware version of the handset. For more information, refer to Checking System Status on page 14.
58
Appendix
Menu Structure
System Sta tus
Line Sta tus
Pla y M essa g e
Set Voice M a il
Set Key 1
Ca ll Forw a rd
Alw a ys
Busy
No Answ er
Do Not Disturb
Ca ll Wa iting
Anon. Ca ll Rejection
Anonymous Ca ll
Loca l Dir
Netw ork Dir
Remote Phoneb ook
Da te & Time
Aud io
Disp la y
Ad visory Tones
Ring Tones
Screen Sa ver
Colour Schemes
Disp la y Ba cklig ht
Keyp a d Lig ht
Notifica tion Lig ht
Time Forma t
Da te Forma t
Inp ut M ethod
Shortcut
La ng ua g e
Reg istra tion
Telep hony
System Setting s
Ha nd set Na me
Reg ister Ha nd set
De-reg . Ha nd set
Select Ba se
Auto Answ er
Auto Intercom
Defa ult Line
Incoming Lines
Sp eed Dia l
Ca ller Bla cklist
Netw ork
Ha nd set Reset
Cha ng e Ba se PIN
Ba se Reset
Ba se Resta rt
Auto Provision
Eco M od e+
Eco M od e
Rep ea ter M od e
59
User Guide W52P IP DECT Phone
Regulatory Notices
Important Safety Information
To reduce risk of fire, severe personal injury and damage to property, read the following safety
information carefully before using the product.
Environmental Requirements

Place the product on a stable, level and non‐slip surface.

Do not place the product close to heat sources, in direct sunlight or next to any household
appliance with strong magnetic field or electromagnetic field, such as a microwave oven
or a refrigerator.

Do not allow the product to come into contact with water, dust and chemicals.

Protect the product from aggressive liquids and vapors.

Do not place the product on or near any inflammable or fire‐vulnerable object, such as
rubber‐made materials.

Do not install the product in rooms with high humidity, for example, in bathrooms,
laundry rooms and wet basements.
Safety Notes During Operation
60

Use only spare parts and accessories supplied or authorized by Yealink. The operation of
non‐ authorized parts cannot be guaranteed.

Do not place heavy objects on top of the handset or the base station in case of damage
and deformation caused by the heavy load.

Do not open the handset or the base station by yourself for repair purpose, which could
expose you to high votages. Have all repairs carried out by authorized service personel.

Do not let a child operate the product without guidance.

Keep the small accessories contained in your product out of reach of small children in
case of accidental swallowing.

Before plugging or unplugging any cable, make sure that your hands are completely dry.

Do not hold the handset up to your ear when speakphone is on or when the ringer is
ringing as the volumn can be very loud, which may be harmful to your hearing.

During a thunderstorm, stop using the product and disconnect it from the power supply
to avoid lightning strike.

If the product is left unused for a rather long time, disconnect the base station from the
power supply and unplug the power adapter.

When there is smoke emitted from the product, or some abnormal noise or smell,
disconnect the product from the power supply, and unplug the power adapter
immediately.

Remove the electrical cord from an outlet by pulling gently on the power adapter, not by
pulling the cord.
Regulatory Notices
Battery Precautions

Do not immerse the battery into water, which could short‐circuit and damage the battery.

Do not expose the battery to an open flame or leave the battery where it could be
subjected to extremly high temperatues, which could cause the battery to explode.

Do power the handset off before removing the battery.

Do not try to use the bettery for the power supply of any device other than this handset.

Do not open or mutilate the battery, released electrolyte is corrosive and may cause
damage to the your eyes or skin.

Use only the rechargeable battery pack delivered with the handset or those rechargeable
battery packs expressly recommended by Yealink.

Defective or exhausted batteries should never be disposed of as municipal waste. Return
old batteries to the battery supplier, a licensed battery dealer or a designated collection
facility.
Notices of Cleaning

Before cleaning the base station, stop using it and disconnect it from the power supply.

Remove the battery before cleaning the handset to reduce risk of electric shock.

Only clean your product with a piece of slightly moist and anti‐static cloth.

Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric
shock or other perils.
61
User Guide W52P IP DECT Phone
Index
Date and Time
24
Deleting Contacts
28
Deleting a Speed Dial Number
39
Declaration of Conformity
ii
Dial Plan 35
Displaying Information on LCD Screen
Do Not Disturb (DND)
49
About This Guide
vi
Account Registration 15
Adding Contacts
27
Adjusting Ringer Volume
16
Advisory Tones
22
Always Forward
49
Anonymous Call 52
Anonymous Call Rejection 52
Answering Calls 46
Appendix 57
Area Code
36
Assigning a Speed Dial Number
Attended Transfer 50
Auto Answer 40
Auto Intercom 40
Auto Provision 41
AC Power 4
Eco Mode+ 42
Eco Mode
42
Editing Contacts
28
Emergency Numbers
37
Ending Calls
47
39
Firmware Upgrading
Getting Started 1
GNU GPL Information
Backlight 22
Base Reset 41
Base Station Description 7
Basic Network Settings
13
Basic Operations
12
Battery Charging Status
Battery Information 5
Battery Status
10
Blacklist
29
Blind Transfer 50
Block Out 37
Busy Forward 49
Handset Description
Handset Name
21
Handset Registration
Handset Reset 40
62
12
Icon Instructions 11
Incoming Lines 38
Information for DECT Product
Important Safety Information
In This Guide vi
Index 62
iv
60
Keypad Light
23
Language 21
Local Directory 26
Locating a Handset
17
Locking/Unlocking Keypad
Call Features 44
49
Call Forward
Call Hold/Resume
48
Call History Management 32
Call Mute
47
Call Transfer 50
Call Waiting
48
Connecting the W52P Base Station
Conference Call 51
Charging the Handset 6
Checking Line Status
16
Checking System Status
14
Copyright
ii
Colour Schemes 23
57
Main Menu
18
Menu Guidance
18
Menu Structure 59
17
10
Index
No Answer Forward 49
Notification Light 23
Overview 7
Outgoing Lines
38
Packaging Contents
Phone Settings 20
Placing a Call from Local Directory
Placing a Call Using Speed Dial Key
Placing Calls 44
Placing External Calls
45
Placing Internal Calls
45
Power over Ethernet 4
29
39
Redialing Calls 47
Regulatory Notices
60
Remote Phonebook
30
Repeater Mode 43
Replace Rule 35
Returning to Idle Screen 19
Ring Tones
21
Screen Saver 22
Searching for Contacts
28
Semi‐Attended Transfer 50
Setting up the Charger Cradle
Setting up the W52P/W52H Handset
Shortcuts
25
Signal Strength 10
Speed Dial
38
Submenu
18
Switching Silent Mode On/Off 17
Table of Contents
vii
Turning Handset On/Off
16
Upgrading the Base Station 57
Upgrading the Handset via USB Port
Using Alphanumeric keys
26
57
Voice Mail
53
Warranty ii
WEEE Warning
iv
63

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