Ring Video Doorbell Pro Setup And Installation Guide Manual ANZ PREVIEW

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Video Doorbell Pro

Download the Ring app
The Ring app will walk you through setting up
and managing your Ring Video Doorbell Pro
and your Chime Pro.
Search for “Ring” in one of the app stores
below, or visit: ring.com/app
Download from

Windows Store

Grab your Wi-Fi password
It’s required for the in-app setup. Write it
down below so it’s handy when you need it:

Your Wi-Fi password

Plug in your
Chime Pro
It serves as a Wi-Fi
extender for your Ring
Doorbell Pro, so set
Chime Pro up first.
Plug Chime Pro in
somewhere between
your Wi-Fi router, and
the location where
you’ll be installing Ring
Doorbell Pro.

3

Set up your Chime Pro
In the Ring app, select Set Up Device.
When prompted, select Chime Pro, and follow
the in-app instructions.

4

Meet your Ring Doorbell Pro
Back

Front

Terminals
Mounting
holes

Setup
button

Attach the
power wires
here.
Use the
included wireextensions if
necessary.

4 Faceplates
Pick the one that best
matches your home…
or your mood.
Change it any time.

5

Ring Doorbell Pro
installation components
1 Screwdriver - Use the Phillips end for the mounting
screws and star-shaped end for the security screw.

3 Anchors - Use 2 for installing on concrete, stucco,
brick or any other masonry surface.

1 Drill Bit - To drill holes for the (optional) anchors.

3 Mounting Screws - Use two to mount your Ring.

2 Security Screws - Use one to secure the faceplate.

2 Extra Wires - To attach the power wires to your Ring
if necessary.

2 Wire Connectors - To connect the extra wires
(above) to the power wires.

1 Power Adapter - Plug it into an outlet to power your
Ring Doorbell Pro.

6

If you have an
existing doorbell…
If connected to a 16–24VAC
transformer, you can
connect Ring Pro directly to
your existing wiring.
Note: you’ll need a Pro
Power Kit, which you can
order on our website.

If you don’t have an
existing doorbell…
Follow the instructions on
the following pages to use
the plug-in adapter that
we’ve provided.
Ring Pro requires a 16–24VAC transformer. If you have a
doorbell with a transformer that ’s rated lower than 16VAC,
hire a licenced electrician to upgrade your existing doorbell and
transformer and install a Pro Power Kit which you can order at ring.
com, or use the provided plug-in adapter. Before touching live wires,
always shut off power at the fusebox.

7

Locate a
power outlet
Locate an outlet as
close to your door
as possible.
NOTE: DON’T PLUG
THE ADAPTER IN
YET!

8

Run the wires
Run the wires to the location you’ll be
installing your Ring Pro.
Run the wires down the wall from the outlet,
and along your moulding.
To get the wires outside, run them through
the wall behind your Ring Pro, through a
doorway or out a window.
NOTE: ALWAYS BE CAREFUL OF EXISTING
ELECTRICAL WIRING AND PIPES IF
DRILLING THROUGH WALLS.

9

Install anchors
(optional)
On stucco, brick, or
concrete, use the
provided bit to drill
two holes in your
wall, and install the
anchors.
If you’re installing on
wood or siding, put
the anchors in that
drawer of stuff you
never use and skip this
step.

10

Remove the
Faceplate
Remove the faceplate
on your Ring Doorbell
Pro to access the
mounting holes.

After your Ring Doorbell is installed,
remove the faceplate like this:

11

Connect the wires
Connect the wires from your power source
to the terminals on the back of your Ring
Doorbell Pro.
Use the wire clips and
extra wires if necessary.

It doesn’t matter which wire connects to which screw.

12

Plug in the power adapter and
perform the in-app setup
In the Ring app, select Set Up Device. Then
select Video Doorbell Pro.
When asked if you want to connect to your
Chime Pro Network, select Yes.

13

Install the
faceplate
Secure one of the
faceplates with a
security screw, using
the star-shaped
end of your Ring
screwdriver.

14

For additional help, visit: ring.com/help
Or give us a call…
AU 1 300 205 983
NZ +64 9 887 9871
US 1 800 656 1918
UK 01727 263045
Mexico (D.F) 52 55 8526 5445
Worldwide +1 310 929 7085
For a list of all our customer support numbers,
visit: ring.com/callus

15

LIMITED WARRANTY AND PURCHASE PROTECTION FOR AUSTRALIA CONSUMERS
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to
a major failure. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired.
Refurbished parts may be used to repair the goods.
WHAT THE WARRANTY COVERS
For a period of one year from the date of your purchase of the Ring Video Doorbell, any malfunction caused by defective
parts or workmanship will be corrected at no charge to you. Please keep your dated sales receipt; it is required for all warranty
requests.
WHAT THE WARRANTY DOES NOT COVER
Repair service, damage due to misuse, abuse, negligence, or casualty (e.g., fire), and batteries are not covered by this warranty.
Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This
warranty does not include reimbursement for inconvenience, installation, loss of use, or unauthorized service.
This warranty covers only the Ring Video Doorbell and is not extended to other equipment and components that a customer
uses in conjunction with our products. Bot Home Automation, Inc.’s maximum liability under this warranty is, to the extent
permitted by law, limited to the original purchase price of the Ring Video Doorbell. In addition, Bot Home Automation, Inc.
reserves the right to request any product claimed defective to be returned to Bot Home Automation, Inc. for inspection.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANTABILITY OR THAT THE PRODUCTS
ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES.
IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, THE DURATION AND REMEDIES FOR SUCH WARRANTIES ARE
LIMITED TO THE DURATION OF THIS EXPRESS WARRANTY AND REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY
OF THE CUSTOMER AND EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW
THERE SHALL BE NO LIABILITY ON THE PART OF BOT HOME AUTOMATION, INC. FOR ANY SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT
FORESEEABLE.
To obtain the benefit of the above limited warranty, please contact us at:
Bot Home Automation, Inc.
1523 26th Street
Santa Monica, CA 90404
USA
1 300 205 983



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