ZTE ZTEN9519 LTE/CDMA/WCDMA/GSM(GPRS) Multi-Mode Digital Mobile Phone User Manual

ZTE Corporation LTE/CDMA/WCDMA/GSM(GPRS) Multi-Mode Digital Mobile Phone Users Manual

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ZTEN9519 User Manual

Users Manual

2 Important Safety InformationIMPORTANT SAFETY INFORMATIONThis booklet contains important operational and safety information that will help you safely use your phone. Failure to read and follow the information provided in this booklet may result in serious bodily injury, death, or property damage.General PrecautionsThere are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service. +To maximize performance, do not touch the bottom portion of your phone where the internal antenna is located while using the phone. +Speak directly into the mouthpiece. +Avoid exposing your phone and accessories to rain or liquid spills. If your phone does get wet, immediately turn the power off and remove thebattery. +Do not expose your phone to direct sunlight for extended periods of time (such as on the dashboard of a car). +Although your phone is quite sturdy, it is a complex piece of equipment and can be broken. Avoid dropping, hitting, bending, or sitting on it. +Any changes or modifications to your phone not expressly approved in this document could void your warranty for this equipment and void your authority to operate this equipment. Note: For the best care of your device, only authorized personnel should service your phone and accessories. Failure to do so may be dangerous and void your warranty.

2 Important Safety Information Important Safety Information 3Maintaining Safe Use of and Access toYour PhoneDo Not Rely on Your Phone for EmergencyCalls Mobile phones operate using radio signals, which cannot guarantee connection in all conditions. Therefore you should never rely solely upon any mobile phone for essential communication (e.g., medical emergencies). Emergency calls may not be possible on all cellular networks or when certain network services or mobile phone features are in use. Check with your local service provider for details.Using Your Phone While DrivingTalking on your phone while driving (or operating the phone without a hands-free device) is prohibited in some jurisdictions. Laws vary as to specific restrictions. Remember that safety always comes first.Following Safety GuidelinesTo operate your phone safely and efficiently, always follow any special regulations in a given area. Turn your phone off in areas where use is forbidden or when it may cause interference ordanger.Using Your Phone Near Other ElectronicDevicesMost modern electronic equipment is shielded from radio frequency (RF) signals. However, RF signals from wireless phones may affect inadequately shielded electronic equipment.RF signals may affect improperly installed or inadequately shielded electronic operating systems or entertainment systems in motor vehicles. Check with the manufacturer or their representative to determine if these systems are adequately shielded from external RF signals. Also check with the manufacturer regarding any equipment that has been added to your vehicle.

4 Important Safety InformationConsult the manufacturer of any personal medical devices, such as pacemakers and hearing aids, to determine if they are adequately shielded from external RF signals.Note: Always turn off the phone in healthcare facilities, and request permission before using the phone near medical equipment.Turning Off Your Phone Before FlyingTurn off your phone before boarding any aircraft. To prevent possible interference with aircraft systems, the U.S. Federal Aviation Administration (FAA) regulations require you to have permission from a crew member to use your phone while the plane is on the ground. To prevent any risk of interference, FCC regulations prohibit using your phone while the plane is in the air.Turning Off Your Phone in Dangerous AreasTo avoid interfering with blasting operations, turn your phone off when in a blasting area or in other areas with signs indicating two-way radios should be turned off. Construction crews often use remote-control RF devices to set off explosives.Turn your phone off when you’re in any area that has a potentially explosive atmosphere. Although it’s rare, your phone and accessories could generate sparks. Sparks can cause an explosion or fire, resulting in bodily injury or even death. These areas are often, but not always, clearly marked. They include: +Fueling areas such as gas stations. +Below deck on boats. +Fuel or chemical transfer or storage facilities. +Areas where the air contains chemicals or particles such as grain, dust, or metal powders. +Any other area where you would normally be advised to turn off your vehicle’s engine.Note: Never transport or store flammable gas, flammable liquids, or explosives in the compartment of your vehicle that contains yourphone or accessories.

4 Important Safety Information Important Safety Information 5Restricting Children’s Access to Your PhoneYour phone is not a toy. Do not allow children to play with it as they could hurt themselves and others, damage the phone or make calls that increase your invoice.Using Your Phone With a Hearing AidDeviceA number of Boost phones have been tested for hearing aid device compatibility. When some wireless phones are used with certain hearing devices (including hearing aids and cochlear implants), users may detect a noise which can interfere with the effectiveness of the hearingdevice.Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference noise they may generate. ANSI standard C63.19 was developed to provide a standardized means of measuring both wireless phone and hearing devices to determine usability rating categories for both.Ratings have been developed for mobile phones to assist hearing device users find phones that may be compatible with their hearing device. Not all phones have been rated for compatibility with hearing devices. Phones that have been rated have a label located on the box. At the time this booklet was printed, the HAC ratings were not available.These ratings are not guarantees. Results will vary depending on the user’s hearing device and individual type and degree of hearing loss. If a hearing device is particularly vulnerable to interference noise; even a phone with a higher rating may still cause unacceptable noise levels in the hearing device. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.M-Ratings: Phones rated M3 or M4 meet FCC requirements for hearing aid compatibility

6 Important Safety Informationand are likely to generate less interference to hearing devices than unrated phones. (M4 is the better/higher of the two ratings.)T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. (T4 is the better/higher of the two ratings. Note that not all hearing devices have telecoils in them.)Note: New Technologies, Including Wi-Fi This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be newer wireless technologies (including Wi-Fi) used in this phone that have not been tested for use with hearing aids.Hearing aid devices may also be measured for immunity to interference noise from wireless phones and should have ratings similar to phones. Ask your hearing healthcare professional for the rating of your hearing aid. Add the rating of your hearing aid and your phone to determine probable usability: +Any combined rating equal to or greater than six offers excellent use. +Any combined rating equal to five is considered normal use. +Any combined rating equal to four is consideredusable.Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for “excellent use.” This is synonymous for T ratings.It is further suggested you experiment with multiple phones (even those not labeled M3/T3 or M4/T4) while in the store to find the one that works best with your hearing aid device. Should you experience interference or find the quality of service unsatisfactory after purchasing your phone, promptly return it to the store.

8 Important Safety Information +In order to avoid damage, charge the battery only in temperatures that range from 32° F to 113° F (0° C to 45° C). +Don’t use the battery charger in direct sunlight or in high humidity areas, such as the bathroom. +Never dispose of the battery by incineration. +Keep the metal contacts on top of the batteryclean. +Don’t attempt to disassemble or short-circuit the battery. +The battery may need recharging if it has not been used for a long period of time. +It’s best to replace the battery when it no longer provides acceptable performance. It can be recharged hundreds of times before it needsreplacing. +Don’t store the battery in high temperature areas for long periods of time. It’s best to follow these storage rules: +Less than one month: -4° F to 140° F (-20° C to 60° C) +More than one month: -4° F to 113° F (-20° C to 45° C)Disposal of Lithium Ion (Li-Ion) BatteriesDo not handle a damaged or leaking Li-Ion battery as you can be burned.For safe disposal options of your Li-Ion batteries, contact your nearest authorized service center.Special Note: Be sure to dispose of your battery properly. In some areas, the disposal of batteries in household or business trash may be prohibited.CTIA Requirements +Do not disassemble or open, crush, bend or deform, puncture or shred. +Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard.

1.0 centimeters) 10 Important Safety InformationKnowing Radio Frequency SafetyThe design of your phone complies with updated NCRP standards described below.In 1991–92, the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) joined in updating ANSI’s 1982 standard for safety levels with respect to human exposure to RF signals. More than 120 scientists, engineers and physicians from universities, government health agencies and industries developed this updated standard after reviewing the available body of research. In 1993, the Federal Communications Commission (FCC) adopted this updated standard in a regulation. In August 1996, the FCC adopted hybrid standard consisting of the existing ANSI/IEEE standard and the guidelines published by the National Council of Radiation Protection and Measurements (NCRP).Body-Worn OperationTo maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use a Boost-supplied or Boost-approved carrying case, holster or other body-worn accessory. If you do not use a body-worn accessory, ensure the antenna is at least from your body when transmitting. Use of non-approved accessories may violate FCC RF exposure guidelines. For more information about RF exposure, visit the FCC website at fcc.gov. Specific Absorption Rates (SAR) for WirelessPhonesThe SAR value corresponds to the relative amount of RF energy absorbed into the head of a user of a wireless handset.The SAR value of a phone is the result of an extensive testing, measuring and calculation process. It does not represent how much RF the

Body-worn and 1.06W/kg for hotspot. tested was 0.47W/kg for head and 1.08W/kg for The highest SAR value for this model phone when 10 Important Safety Information Important Safety Information 11phone emits. All phone models are tested at their highest value in strict laboratory settings. But when in operation, the SAR of a phone can be substantially less than the level reported to the FCC. This is because of a variety of factors including its proximity to a base station antenna, phone design and other factors. What is important to remember is that each phone meets strict federal guidelines. Variations in SARs do not represent a variation in safety. values between different model phones do not mean variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered safe for use by the public. FCC Radio Frequency EmissionThis phone meets the FCC Radio Frequency Emission Guidelines. FCC ID number:More information on the phone’s SAR can be found from the following FCC website: http://fcc.gov/oet/ea/.FCC NoticeThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

12 Important Safety Information Important Safety Information 13Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the followingmeasures: +Reorient the direction of the internal antenna. +Increase the separation between the equipment and receiver. +Connect the equipment into an outlet on a circuit different from that to which the receiver isconnected. +Consult the dealer or an experienced radio/TV technician for help.Owner’s RecordThe model number, regulatory number, and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in thefuture.Model: [device name]Serial No.: User Guide Proprietary NoticeNo part of this publication may be exerpted, reproduced, translated or utilized in any form or by any means, electronic or mechanical,

12 Important Safety Information Important Safety Information 13including photocopying and microfilm, without the prior written permission of ZTE Corporation.The manual is published by ZTE Corporation. We reserve the right th make modifications on print errors or update specifications without prior notice.LCA AssessmentWe have done an LCA assessment for [device name] using the LCA assessment systems (EIME system) from BV, and have had it peer-reviewed by our Green Product manager who confirms that the LCA test report complies with related standard requirement.

14 Manufacturer's WarrantyMANUFACTURER’S WARRANTYYour device has been designed to provide you with reliable, worry-free service. If for any reason you have a problem with your equipment, please refer to the manufacturer’s warranty in this section.Manufacturer’s WarrantyZTE (“Seller”) offers you a limited warranty that the enclosed product or products (the “Product”) will be free from defects in material and workmanship for a period that expires one year from the date of sale of the Product to you, provided that you are the original end-user purchaser of the Product and provided that your purchase was made from a supplier authorized by the Seller. Transfer or resale of a Product will automatically terminate warranty coverage with respect to that Product. This limited warranty is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product. This limited warranty is applicable to end users in the United States and Puerto Rico.Seller will, at its sole and absolute discretion, either repair or replace a Product (which unit may use refurbished parts of similar quality and functionality) if found by Seller to be defective in material or workmanship, or if Seller determines that it is unable to repair or replace such Product, Seller will refund the purchase price for such Product, provided that the subject Product (i) is returned to a Seller authorized service center within the one year warranty period, and (ii) is accompanied by a proof of purchase in the form of a bill of sale or receipted invoice which evidences that the subject Product is within the one year warranty period. After the one year warranty period, you must pay all shipping, parts and labor charges. In the event that the product is deemed un-repairable or has been removed from

14 Manufacturer's Warranty Manufacturer's Warranty 15the list of products supported by the Seller, you will only be liable for shipping and labor charges.This limited warranty does not cover and is void with respect to the following: (i) any Product which has been improperly installed, repaired, maintained or modified; (ii) any Product which has been subjected to misuse (including any Product used in conjunction with hardware electrically or mechanically incompatible or used with accessories not approved by Seller), abuse, accident, physical damage, abnormal operation, improper handling, neglect, exposure to fire or liquid; (iii) any Product operated outside published maximum ratings; (iv) cosmetic damage; (v) any Product on which warranty stickers or Product serial numbers have been removed, altered, or rendered illegible; (vi) cost of installation, removal or reinstallation; (vii) signal reception problems (unless caused by defects in material and workmanship); (viii) damage the result of fire, flood, acts of God or other acts which are not the fault of Seller and which the Product is not specified to tolerate, including damage caused by mishandling, shipping and blown fuses; (ix) consumables (such as fuses); or (x) any Product which has been opened, repaired, modified or altered by anyone other than Seller or a Seller authorized service center.USE ONLY SELLER APPROVED ACCESSORIES WITH SELLER DEVICES. USE OF ANY UNAUTHORIZED ACCESSORIES MAY BE DANGEROUS AND WILL INVALIDATE THE DEVICE WARRANTY IF SAID ACCESSORIES CAUSE DAMAGE OR A DEFECT TO THE DEVICE.SELLER SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER FORESEEABLE OR UNFORESEEABLE OF ANY KIND WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF

16 Manufacturer's WarrantyPROFITS, UNANTICIPATED BENEFITS OR REVENUE, ANTICIPATED PROFITS ARISING OUT OF USE OF OR INABILITY TO USE ANY PRODUCT (FOR EXAMPLE, WASTED AIRTIME CHARGES DUE TO THE MALFUNCTION OF A PRODUCT) OR CONTRIBUTION OR INDEMNITY IN RESPECT OF ANY CLAIM RELATED TO A PRODUCT.REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT OR REFUND OF THE PURCHASE PRICE RELATING TO A DEFECTIVE PRODUCT, AS PROVIDED UNDER THIS WARRANTY, ARE YOUR SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF THE LIMITED WARRANTY, AND SUBJECT TO THIS WARRANTY, THE PRODUCTS ARE APPROVED AND ACCEPTED BY YOU “AS IS”. SELLER MAKES NO OTHER WARRANTIES, REPRESENTATIONS OR CONDITIONS OF ANY KIND, ORAL OR WRITTEN, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR AGAINST INFRINGEMENT OR ANY IMPLIED WARRANTY OR CONDITION ARISING OUT OF TRADE USAGE OR OUT OF A COURSE OF DEALING OR COURSE OF PERFORMANCE. NO DEALER, DISTRIBUTOR, AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION OR ADDITION TO THIS WARRANTY.Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. For warranty service information, please call the following telephone number: 1-877-817-1759, 1-212-444-0502 or return to the point of sale for the products.

16 Manufacturer's Warranty Manufacturer's Warranty 17Theretailer can return the units to ZTE authorized service center in US for repair service.IMPORTANT: Please provide warranty information (proof of purchase) to ZTE in order to receive warranty service at no charge. If the warranty has expired on the device, charges may apply.

18 General Terms and Conditions of Service effective 7-1-13GENERAL TERMS AND CONDITIONS OFSERVICEPlease note that these terms may not be the most current version. A current version of the terms is available at boostmobile.com or upon request. For further information on Boost Mobile plans, products, and services go to boostmobile.com or email Boostmobilecustomerassistance@boostmobile.com.Para solicitar esta literatura en español, por favor visitar espanol.boostmobile.com.Basic DefinitionsIn this document: (1) “we,” “us,” “our,” and “Boost” mean Sprint Solutions, Inc., as contracting agent on behalf of the applicable Sprint affiliated entities providing the Products and Services; (2) “you,” “your,” “customer,” and “user” mean an account holder or user with us; (3) “Device” means any phone, aircard, mobile broadband device, any other device, accessory, or other product that we provide you, we sell to you, or is active on your account with us; and (4) “Service” means our offers, rate or service plans, options, wireless services, billing services, applications, programs, products, software, or Devices on your account with us. “Service(s)” also includes any other product or service that we offer or provide to you that references these General Terms and Conditions of Service (“Ts&Cs”).The Service AgreementThese Ts&Cs are part of your service agreement with us (the “Agreement”) and constitute a contract under which we provide you Services under terms and conditions that you accept. THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION PROVISION WITH A CLASS WAIVER,

18 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 19A REPRESENTATIVE ACTION WAIVER, AND A JURY WAIVER PROVISION. In addition to these Ts&Cs, there are several parts of the Agreement, which includes but is not limited to the following: (i) the subscriber agreement and transaction materials that you receive and accept; (ii) the plan(s) that you chose as set forth in our written services and transaction materials that we provide or refer you to during the sales transaction, including on-line and telephone transactions (if your service plan is not specifically set forth in any in-store brochure or printed materials, the requirements and terms set forth in the current written Agreement and transaction materials apply); (iii) any confirmation materials that we may provide to you; and (iv) the terms set forth in the coverage map brochures. It is important that you carefully read all of the terms of the Agreement.Additional TermsAdditional terms will apply when you use certain applications, programs, Devices, and services, and these terms will be provided to you prior to your use of the items. Depending on who provides the items, the terms may come from Boost or a third party. You are subject to any terms provided by the third party, and the terms are directly between you and that third party. Boost is not responsible for these third-party items and associated terms. Our PoliciesServices are subject to our business policies, practices, and procedures (“Policies”). You agree to adhere to all of our Policies when you use our Services. Our Policies are subject to change at any time with or without notice.

20 General Terms and Conditions of Service effective 7-1-13When You Accept The AgreementYou must have the legal capacity to accept the Agreement. You accept the Agreement when you do any of the following: (a) accept the Agreement through any printed, oral, or electronic statement, for example, on the Web by electronically marking that you have reviewed and accepted; (b) attempt to or in any way use the Services; (c) pay for the Services; or (d) open any package or start any program that says you are accepting the Agreement when doing so. If you don’t want to accept the Agreement, don’t do any of these things.Service ActivationTo activate the Service, you must both activate your account and establish an appropriate account balance to pay for pay-per-use charges and applicable subscription charges (defined in the “Types of Charges” section) based on the service plan you select. To establish an account balance, pay a subscription charge, or make any other appropriate payments, follow the instructions provided with the equipment; at boostmobile.com; or through Boost Customer Care.Our Right To Change The Agreement & Your Related RightsWe may change any part of the Agreement at any time, including, but not limited to, rates, charges, how we calculate charges, discounts, coverage, technologies used to provide services, or your terms of Service. If you lose your eligibility for a particular rate plan or if a particular rate plan is no longer supported or available, we may change your rate plan to one for which you qualify. We will provide you notice of material changes—and we may provide you notice of non-material changes—in a manner consistent with this Agreement (see “Providing Notice To Each Other Under The Agreement” section). If you continue

20 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 21to access or use our Services or increase your account balance on or after the effective date of a change, you accept the change. Do not access or use our Services after the effective date of a change if you decide to reject the change and terminate Service. You will not be entitled to any credit for the unused portion of your account balance if you decide to terminate Service in response to a change to the Agreement.Our Right To Suspend Or Terminate ServicesWe can, without notice, suspend or terminate any Service at any time for any reason. For example, we can suspend or terminate any Service for the following: (a) failure to have or maintain an appropriate account balance for applicable charges; (b) harassing/threatening/abusing/offending our employees or agents; (c) providing false or inaccurate information; (d) interfering with our operations; (e) using/suspicion of using Services in any manner restricted by or inconsistent with the Agreement and Policies; (f) breaching, failing to follow, or abusing the Agreement or Policies; (g) modifying a Device from its manufacturer specifications (for example, rooting the device); or (h) if we believe the action protects our interests, any customer’s interests, or our networks.Your Right To Change Services & When Changes Are EffectiveThe account holder can typically change Services upon request. In some instances, changes may be conditioned on payment of certain charges. The effective date of any changes will depend on our Policies, the old Services, and the requested Services. We will not credit or refund any subscription or other charges as a result of a change in Services. We may, but are not obligated to, provide you the opportunity to authorize someone else to make

22 General Terms and Conditions of Service effective 7-1-13changes to your Services. You are responsible for any changes to your Services made by a person you authorize, and those changes will be treated as modifications to this Agreement.Restrictions On Using ServicesYou can’t use our Services: (a) in a way that could cause damage or adversely affect any of our other customers or our reputation, networks, property, or Services; or (b) in any way prohibited by the terms of our Services, the Agreement, or our Policies. You cannot in any manner resell the Services to another party. For additional restrictions on the use of our Services, see our Acceptable Use Policy and Visitors Agreement, which are available on our website, and the detailed plan or other information on Services that we provide or refer you to during the sales transaction.Your Device, Number, & Email Address We don’t manufacture any Device that we might sell to you or that is associated with our Services, and we aren’t responsible for any defects, acts, or omissions of the manufacturer. The only warranties on your Device are the limited warranties given to you by the manufacturer directly or that we pass through. Device performance may vary based on device specifications (for example, a device’s software, memory, and storage), and device performance may impact access to all of our Services. This Device is sold exclusively for use with our Service and in other coverage areas that we may make available to you. As programmed, it will not accept wireless service from another carrier. Except for any legal right you may have to port/transfer your phone number to another carrier, you have no—and cannot gain any (for example, through publication, use, etc.)—proprietary, ownership, or other rights to any

22 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 23phone number, identification number, email address, or other identifier that we assign to you, your Device, or your account. We’ll notify you if we decide to change or reassign them.Porting/Transferring Phone NumbersWe don’t guarantee that number transfers to or from us will be successful. If you authorize another carrier to transfer a number away from us, then that is considered a request by you to us to terminate all of the Services associated with that number.Coverage; Where Your Device Will Work; Service SpeedsOur coverage maps are available at our authorized retail locations or boostmobile.com. The specific network coverage you get will depend on the radio transmissions your Device can pick up and Services you’ve chosen. Our coverage maps provide high level estimates of our coverage areas when using Services outdoors under optimal conditions. Coverage isn’t available everywhere. Coverage and Service speeds are not guaranteed. Coverage is subject to change without notice. Service speeds may depend on the Service purchased. Actual speeds will vary. Estimating wireless coverage, signal strength, and Service speed is not an exact science. There are gaps in coverage within our estimated coverage areas that—along with other factors both within and beyond our control (for example, network problems, network or Internet congestion, software, signal strength, your Device, structures, buildings, weather, geography, topography, server speeds of the websites you access, actions of third parties, etc.) —may result in dropped and blocked connections, slower Service speeds, or otherwise impact the quality of Service. Services that rely on location information, such as E911 and GPS navigation, depend on your Device’s ability to acquire satellite signals (typically not available indoors) and network coverage. While

24 General Terms and Conditions of Service effective 7-1-13your Device is receiving a software update, you may be unable to use your Device in any manner until the software update is complete.RoamingThe term “roaming” typically refers to coverage on another carrier’s network that we may make available to you based on our agreements with other carriers. These agreements may change from time to time, and roaming coverage is subject to change without notice. Your ability to receive roaming coverage depends on the radio transmissions your Device can pick up and the availability of roaming coverage. We make no guarantee that roaming coverage will be available. Roaming coverage may exist both within and outside our network coverage areas. Your Device will generally indicate when you’re roaming. Depending on your Services, separate charges or limits on the amount of minutes used while roaming may apply. Certain Services may not be available or work the same when roaming (for example, data Services, voicemail, call waiting, etc.). For information on whether roaming applies, see your service plan details.About Data Services & ContentOur data Services and your Device may allow you to access the Internet, text, pictures, video, games, graphics, music, email, applications, sound, and other materials (“Data Content”) or send Data Content elsewhere. Some Data Content is available from us or our vendors, while other Data Content can be accessed from others (for example, third party websites, games, ringers, applications, etc.). We make absolutely no guarantees about the Data Content that you access on your Device. Data Content may be: (1) unsuitable for children/minors; (2) unreliable or inaccurate; or (3) offensive, indecent, or objectionable. You’re solely responsible for evaluating the Data Content accessed by you

24 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 25or anyone through your Services. We strongly recommend that you monitor data usage by children/minors. Data Content from third parties may also harm your Device or its software. We are not responsible for any Data Content. We are not responsible for any damage caused by any Data Content that you access through your Services, that you load on your Device, or that you request that our representatives access or load on your Device. To protect our networks and Services or for other reasons, we may place restrictions on accessing certain Data Content (such as certain websites, applications, etc.); impose separate charges; limit throughput or the amount of data that you can transfer; or otherwise limit or terminate Services. If we provide you storage for Data Content that you have purchased, then we may delete the Data Content without notice or place restrictions/limits on the use of storage areas. Data Content stored on a Device, transmitted over our networks, or stored by Boost may be deleted, modified, or damaged. You may not be able to make or receive voice calls while using data Services. Data Content provided by our vendors or third parties is subject to cancellation or termination at any time without notice to you, and you may not receive a refund for any unused portion of the Data Content.Specific Terms & Restrictions On Using Data ServicesIn addition to the rules for using all of our other Services, unless we identify the Service or Device that you have selected as specifically intended for that purpose (for example, wireless routers, Data Link, etc.), you can’t use our data Services: (1) with server devices or host computer applications, or other systems that drive continuous, heavy traffic or data sessions; (2) as a substitute or backup for private lines or frame relay connections; or (3) for any other unintended use as we determine in our sole discretion. We reserve the right to limit, suspend, or constrain any heavy, continuous

26 General Terms and Conditions of Service effective 7-1-13data usage that adversely impacts our networks’ performance or hinders access to our networks. If your Services include Web or data access, you also can’t use your Device as a modem for computers or other equipment, unless we identify the Service or Device you have selected as specifically intended for that purpose (for example, with “phone as modem” plans, mobile broadband card plans, wireless router plans, etc.).Software License If Boost provides you software as part of the Service and there are not software license terms provided with the software (by Boost or by a third party), then Boost grants you a limited, revocable, non-exclusive, non-transferable license to use the software to access the Services for your own individual use. You will not sell, resell, transfer, copy, translate, publish, create derivative works of, make any commercial use of, modify, reverse engineer, decompile, or disassemble the software. Boost may revoke this license at any time.Fees, Activation & Miscellaneous ChargesBased on our Policies, we may charge activation, prepayment, reactivation, program, or other fees to establish, change, or maintain Services. Certain transactions may also be subject to a charge (for example, convenience payment, changing phone numbers, handset upgrades, etc.). You will be provided notice of these types of fees before we complete the requested transaction.Usage ChargesThe types of charges that you incur will vary depending on the Service used and your service plan. You are responsible for the Services on your account and associated charges, including charges made by a person you permit to have direct or indirect access to your device even if you

26 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 27did not authorize its use. Charges may include, but are not limited to, prepayment for service charges; charges for additional services; and taxes, surcharges, and fees associated with your Services. For the actual usage charges applicable to your Service, see the detailed plan or other information we provide or refer you to during the sales transaction or on our website. Depending on your Services, charges for additional services may include operator and directory assistance, voicemail, call forwarding, data calls, texts, and Web access. If you (the account holder) allow end users to access or use your Device, you authorize end users to access, download, and use Services. You will generally be charged for use of Services before or at the time of use in accordance with your service plan. In certain instances, we may charge at some point after you use the Service. Rates that vary based on the time of access will be determined based on the location of the network equipment providing service and not the location of your Device or your Device’s area code (if applicable). Charges are generally deducted from your account balance (for example, pay-per-use charges, subscription charges, etc.), though in some instances you may be able to pay for certain Services through a credit card, debit card, or other payment method. If you have incurred charges or fees that were not charged prior to your account balance reaching a zero balance, we may deduct these outstanding, unpaid charges and fees from any subsequent amounts you add to your account balance. Types of ChargesWe typically assess the following types of charges: (1) “pay-per-use charges,” which are charges assessed each time a Service is used; (2) “subscription charges,” which are charges that allow you access to a Service or provide you a certain amount of use of a Service for a defined period of time. Subscription charges for Services end at 11:59 p.m., in the time zone in which your

28 General Terms and Conditions of Service effective 7-1-13phone number is based, on the last day of your subscription period. Also, depending on your Service, certain types of subscription charges may be assessed automatically upon activation and automatically assessed for subsequent subscription periods; and (3) “download charges,” which are charges assessed when you download or access content, which we collect on behalf of ourselves or third-party content providers. How We Calculate Your ChargesRegular Voice Calls: We round up partial minutes of use to the next full minute. Time starts when you press “Talk” or your Device connects to the network and stops when you press “End” or the network connection otherwise breaks. You’re charged for all calls that connect, even to answering machines, voicemail, or voice transcription services. You won’t be charged for unanswered calls or if you get a busy signal. For incoming calls answered, you’re charged from the time shortly before the Device starts ringing until you press “End” or the network connection otherwise breaks. You’re charged for the entire call based on the rate that applies to the time period in which the call starts. However, the types of charges actually deducted from your account balance will vary depending on your Service. Call time data displayed on your Device may be inaccurate and may not be relied upon for determining charges to your account. Call time for a single call may be limited. If the call exceeds the limit, then it may be automatically terminated.Data Usage: Depending on your Service, you may be charged for data usage. Unless we specifically tell you otherwise, data usage is measured in bytes, kilobytes, megabytes, and gigabytes—not in minutes/time. 1024 bytes equals 1 kilobyte (“KB”), 1024 KB equals 1 megabyte, and 1024 megabytes equals 1 gigabyte. Bytes are rounded up to KB, so you will be charged at least 1 KB for each data usage session (“data session”). Rounding occurs at the end of each data session and sometimes during

$28 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 29a data session. Depending on your data Services, usage may be charged against an allowance or on a fixed price per KB, and you may be subject to limitations on the amount of data usage. If you are charged on a fixed price per KB, any fractional cents will be rounded up to the next cent. You are charged for all data directed to your Device’s Internet address, including data sessions you did not initiate and for incomplete transfers. As long as your Device is connected to our data networks, you may incur data charges. Examples of data for which you will be charged includes the size of a requested file or Data Content (game, ringer, etc.); Web page graphics (logos, pictures, banners, advertisement, etc.); additional data used in accessing, transporting, and routing the file on our network; data from partial or interrupted downloads; re-sent data; and data associated with unsuccessful attempts to reach websites or use applications. These data charges are in addition to any charges for the Data Content itself (game, ringer, etc.). Data used and charged to you will vary widely, even between identical actions or data sessions. Estimates of data usage—for example, the size of downloadable files—are not reliable predictors of actual usage. Taxes & Government FeesYou agree to pay all federal, state, and local taxes, fees, and other assessments that we’re required by law to collect and remit to the government on the Services that we provide to you. These charges may change from time to time without advance notice. SurchargesYou agree to pay all Boost surcharges (“Surcharges”), which may include, but are not limited to: Federal Universal Service; Regulatory and Administrative charges; gross receipts charges, and other charges. Surcharges are not taxes, and we are not required by law to assess them. They are part of our rates we choose, at our discretion, to collect from you to recover certain$

30 General Terms and Conditions of Service effective 7-1-13costs, and are kept by us. The number and type of Surcharges will be provided and may vary depending upon the location of the transaction or the primary account address of the payment method or Device and can change over time. We determine the amount for these charges, and these amounts are subject to change as are the components used to calculate these amounts. We will provide you notice of any changes to Surcharges in a manner consistent with this Agreement (see “Providing Notice To Each Other Under The Agreement” section). However, because some Surcharges are based on amounts set by the government or based on government formulas, it will not always be possible to provide advance notice of new Surcharges or changes in the amount of existing Surcharges. Information on Surcharges is provided during the sales transaction and is available on our website.Disputing ChargesAny dispute to a charge that we assess you must be made in writing within 60 days of the date we deduct the charge from your account balance. You accept all charges not properly disputed within the above time period. About Account BalancesTo keep your account active and avoid service interruptions, you must either maintain a positive account balance at all times or pay any applicable subscription charges (depending on your service plan). Account balances are not transferable, redeemable for cash, or refundable; that is, once you make payment on your account, you are provided a credit on your account that can only be used to pay for our Services during the effective period, which varies depending on your service plan. Positive account balances are forfeited if they are not used within the effective period specified in your service plan (if you properly

30 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 31replenish your account balance during the effective period, the effective period restarts). If you do not use your account balance during the effective period, your account balance will expire and you will not be entitled to a refund or service credit. Your Service will be interrupted if you fail to maintain a positive account balance or timely pay applicable subscription charges for each effective period. When this service interruption occurs, you will be given a period of time (which varies depending on your service plan) to make any appropriate payments on your account. If you do not make such payments within this time period, your account will be cancelled. If your account is cancelled, you will lose any phone number, identification number, or email address associated with your account. Reactivation fees will apply if you choose to restart Service after cancellation. There may be limits over which your account balance may not exceed. See the detailed plan or other information we provide or refer you to during the sales transaction (also available at boostmobile.com) for the account status rules that apply to your Service. Switching between Service PlansUnless otherwise provided in the detailed plan or other information we provide or refer you to during the sales transaction, you may switch to any current service plan. If you switch service plans, you may not receive a refund of any portion of any previously paid service charges and you may lose all of your remaining unused minutes, messages, and data allotment. Some service plans are available only on certain phones. Check boostmobile.com for details and options.No Refunds of Re-Boost and Monthly Charges We are not responsible for, nor do we refund, lost, stolen, misused, or damaged Re-Boost cards. We do not accept returns of or provide refunds for Re-Boost cards. Please ask your retailer any

32 General Terms and Conditions of Service effective 7-1-13questions regarding its return policy. Re-Boost cards must be applied to your account within the time specified on the card. All Re-Boost sales are final and non-refundable regardless of who uses or possesses your mobile phone or Device after you purchase services, and regardless of whether the mobile phone or Device is used with your consent or knowledge.Establishing or Replenishing Account BalancesInformation on how you can establish and maintain an account balance will be provided at activation and is also available at boostmobile.com or through Boost Customer Care. The replenishment methods available to you will depend on the terms of your Services. A fee may apply to certain replenishment methods. Some service plans may provide for automatic account balance replenishment through, for example, automatic billing to a credit card or debit card or automatic debit from an eligible account with a financial institution. Payment through these methods may be subject to limitations, including, but not limited to, the number of times an account may be debited or charged in a particular time period; the amount that may be debited or charged from an account; or other limitations imposed by us or the financial institution that holds the account.Protecting Our Networks & ServicesWe can take any action to: (1) protect our networks, our rights and interests, or the rights of others; or (2) optimize or improve the overall use of our networks and Services. Some of these actions may interrupt or prevent legitimate communications and usage—for example, message filtering/blocking software to prevent spam or viruses; limiting throughput; limiting access to certain websites, applications or other Data Content; prohibitions on unintended uses

34 General Terms and Conditions of Service effective 7-1-13the right, and we have a duty, to protect the confidentiality of your CPNI. For example, we implement safeguards that are designed to protect your CPNI, including authentication procedures when you contact us. For some accounts with a dedicated Boost representative, we may rely on contacting your pre-established point of contact as the standard authentication measure.Third-Party Applications: If you use a third-party application, the application may access, collect, use, or disclose your personal information or require Boost to disclose your information—including location information (when applicable)—to the application provider or some other third party. If you access, use, or authorize third-party applications through the Services, you agree and authorize Boost to provide information related to your use of the Services or the application(s). You understand that your use of third-party applications is subject to the third party’s terms and conditions and policies, including its privacy policy. Be sure that you have reviewed and are comfortable with the third party’s policies before using its application on your device.Information on Devices: Your Device may contain sensitive or personal information (for example, pictures, videos, passwords, or stored credit card numbers). Boost is not responsible for any information on your Device, including sensitive or personal information. If possible, you should remove or otherwise safeguard any sensitive or personal information when your Device is out of your possession or control, for example, when you relinquish, exchange, return, or recycle your Device. By submitting your Device to us, you agree that our employees, contractors, or vendors may access all of the information on your Device. If you exchange, return, or recycle your Device through us, we typically attempt to erase all data on your Device, but you must remove all data from your Device before you provide it to us.

34 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 35Location-Enabled ServicesOur networks generally know the location of your Device when it is outdoors and/or turned on. By using various technologies to locate your Device, we can provide enhanced emergency 911 services and optional location-enabled services provided by us or a third party. Network coverage or environmental factors (such as structures, buildings, weather, geography, landscape, and topography) can significantly impact the ability to access your Device’s location information and use of location-enabled services.You agree that any authorized user may access, use, or authorize Boost or third-party location-enabled applications through the Services. You understand that your use of such location-enabled applications is subject to the application’s terms and conditions and policies, including its privacy policy. If you activate location-enabled services for devices used by other authorized users, you agree to inform the authorized user(s) of the terms of use for location-enabled applications and that the Device may be located.911 Or Other Emergency CallsPublic safety officials advise that when making 911 or other emergency calls, you should always be prepared to provide your location information. Unlike traditional wireline phones, depending on a number of factors (for example, whether your Device is GPS-enabled, where you are, whether local emergency service providers have upgraded their equipment, etc.), 911 operators may not know your phone number, your location, or the location of your Device. In certain circumstances, an emergency call may be routed to a state patrol dispatcher or alternative location set by local emergency service providers. Enhanced 911 service (“E911”)—where enabled by local emergency authorities—uses GPS technology to provide

36 General Terms and Conditions of Service effective 7-1-13location information. Even when available, however, E911 does not always provide accurate location information. If your Device is indoors or for some other reason cannot acquire a satellite signal, you may not be located. Some Devices have a safety feature that prevents use of the keypad after dialing 911—you should follow voice prompts when interacting with emergency service providers employing interactive voice response systems to screen calls.If Your Device Is Lost or StolenCall us immediately if your Device is lost or stolen so we can freeze your account. You may be responsible for usage charges before you notify us of the alleged loss or theft. You agree to cooperate if we choose to investigate the matter (provide facts, sworn statements, etc.). We may not credit or refund any account balance if you choose to terminate Services as a result of loss or theft of your Device. If you do not either activate a new device or notify us that you have found your Device within 60 days from the date we froze your account, your account will be deactivated, we may assess a charge equal to the balance in your account (which is not refundable), and, if applicable, you will lose your phone number. Disclaimer of WarrantiesUNLESS EXPRESSLY PROVIDED IN WRITING OTHERWISE, WE MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE EXTENT ALLOWED BY LAW) ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICES (INCLUDING YOUR DEVICE AND ANY SOFTWARE OR APPLICATIONS ON YOUR DEVICE). WE DON’T PROMISE UNINTERRUPTED OR ERROR-FREE SERVICES AND DON’T AUTHORIZE ANYONE TO MAKE WARRANTIES ON OUR BEHALF. BOOST PROVIDES ALL SOFTWARE

36 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 37AND APPLICATIONS ON AN “AS IS” BASIS WITH ALL FAULTS, ERRORS, AND DEFECTS.You Agree That We Are Not Responsible For Certain ProblemsYou agree that neither we nor our parent, subsidiary, or affiliate companies, nor our vendors, suppliers, or licensors are responsible for any damages, delay, interruption or other failure to perform resulting from: (a) anything done or not done by someone else; (b) providing or failing to provide Services, including, but not limited to, deficiencies or problems with a Device or network coverage (for example, dropped, blocked, interrupted Services, etc.); (c) traffic or other accidents, or any health-related claims relating to our Services; (d) Data Content or information accessed while using our Services; (e) an interruption or failure in accessing or attempting to access emergency services from a Device, including through 911, Enhanced 911 or otherwise; (f) interrupted, failed, or inaccurate location information services; (g) information or communication that is blocked by a spam filter; (h) damage to your Device or any computer or equipment connected to your Device, or damage to or loss of any information stored on your Device, computer, equipment, or Boost storage space from your use of the Services or from viruses, worms, or downloads of malicious content, materials, data, text, images, video, or audio; or (i) things beyond our control, including acts of God (for example, weather-related phenomena, fire, earthquake, hurricane, etc.), riot, strike, war, terrorism, or government orders or acts. You should implement appropriate safeguards to secure your Device, computer, or equipment and to backup your information stored on each.

38 General Terms and Conditions of Service effective 7-1-13You Agree That Our Liability Is Limited - No Consequential DamagesTO THE EXTENT ALLOWED BY LAW, OUR LIABILITY FOR MONETARY DAMAGES FOR ANY CLAIMS THAT YOU MAY HAVE AGAINST US IS LIMITED TO NO MORE THAN THE PROPORTIONATE AMOUNT OF THE SERVICE CHARGES ATTRIBUTABLE TO THE AFFECTED PERIOD. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE, MULTIPLE, OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR RELATED TO PROVIDING OR FAILING TO PROVIDE SERVICES IN CONNECTION WITH A DEVICE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND SERVICES.DISPUTE RESOLUTION ANDARBITRATIONPLEASE READ THIS CAREFULLY; IT AFFECTS YOUR RIGHTSIn those rare instances where your concern is not resolved to your satisfaction through calls to our customer care, you and Boost each agree to try to resolve those disputes in good faith after you provide written notice of the dispute as set forth below. If the dispute is not resolved, you and Boost agree that the dispute will be resolved through individual binding arbitration or small claims court, instead of courts of general jurisdiction.Mandatory Arbitration and Waiver of Class ActionInstead of suing in court, you and Boost agree to arbitrate all Disputes (as defined below) on an individual, non-representative, basis. You

38 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 39agree that, by entering into this Agreement, you and Boost are waiving the right to a trial by jury or to participate in a class action or representative action. This agreement to arbitrate is intended to be broadly interpreted.In arbitration, there is no judge or jury. Instead Disputes are decided by a neutral third-party arbitrator in a more informal process than in court. In arbitration, there is limited discovery and the arbitrator’s decision is subject to limited review by courts. However, just as a court would, the arbitrator must honor the terms of the Agreement and can award damages and relief, including any attorneys’ fees authorized by law.“Disputes” shall include, but are not limited to, any claims or controversies against each other related in any way to or arising out of in any way our Services or the Agreement, including, but not limited to, coverage, Devices, billing services and practices, policies, contract practices (including enforceability), service claims, privacy, or advertising, even if the claim arises after Services have terminated. Disputes also include, but are not limited to, claims that: (a) you or an authorized or unauthorized user of the Services or Devices bring against our employees, agents, affiliates, or other representatives; (b) you bring against a third party, such as a retailer or equipment manufacturer, that are based on, relate to, or arise out of in any way our Services or the Agreement; or (c) that Boost brings against you. Disputes also include, but are not limited to, (i) claims in any way related to or arising out of any aspect of the relationship between you and Boost, whether based in contract, tort, statute, fraud, misrepresentation, advertising claims or any other legal theory; (ii) claims that arose before this Agreement or out of a prior Agreement with Boost; (iii) claims that are subject to on-going litigation where you are not

40 General Terms and Conditions of Service effective 7-1-13a party or class member; and/or (iv) claims that arise after the termination of this Agreement.Dispute Notice and Dispute Resolution PeriodBefore initiating an arbitration or a small claims matter, you and Boost each agree to first provide to the other a written notice (“Notice of Dispute”), which shall contain: (a) a written description of the problem and relevant documents and supporting information; and (b) a statement of the specific relief sought. A Notice of Dispute to Boost should be sent to: General Counsel; Arbitration Office; 12502 Sunrise Valley Drive, Mailstop VARESA0202-2C682; Reston, Virginia 20191. Boost will provide a Notice of Dispute to you in accordance with the “Providing Notice To Each Other Under The Agreement” section of this Agreement. Boost will assign a representative to work with you and try to resolve your Dispute to your satisfaction. You and Boost agree to make attempts to resolve the Dispute prior to commencing an arbitration or small claims action. If an agreement cannot be reached within forty-five (45) days of receipt of the Notice of Dispute, you or Boost may commence an arbitration proceeding or small claims action. Arbitration Terms, Process, Rules and Procedures(1) Unless you and Boost agree otherwise, the arbitration will be conducted by a single, neutral arbitrator and will take place in the county of the last billing address of the Service. The arbitration will be governed by either: (a) rules that we mutually agree upon; or (b) the JAMS Comprehensive Arbitration Rules & Procedures (the “JAMS Rules”), as modified by this agreement to arbitrate, including the rules about the filing, administration, discovery and arbitrator fees. The JAMS rules are available on its website

40 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 41at jamsadr.com. Notwithstanding any JAMS Rule to the contrary or any other provision in arbitration rules chosen, by agreement, to govern the arbitration, we each agree that all issues regarding the Dispute are delegated to the arbitrator to decide, except that only a court (and not the arbitrator) shall decide any disagreements regarding the scope and enforceability of this agreement to arbitrate.(2) The Federal Arbitration Act (“FAA”) applies to this Agreement and arbitration provision. We each agree that the FAA’s provisions—not state law—govern all questions of whether a Dispute is subject to arbitration. To the extent that this agreement to arbitrate conflicts with the JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards for Procedural Fairness (the “Minimum Standards”), the Minimum Standards in that regard will apply. However, nothing in this paragraph will require or allow you or Boost to arbitrate on a class-wide, representative or consolidated basis. (3) The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. YOU AND BOOST AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A CLASS MEMBER IN ANY PUTATIVE CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Boost expressly agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. If any portion of this provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.(4) We each are responsible for our respective costs, including our respective counsel,

42 General Terms and Conditions of Service effective 7-1-13experts, and witnesses. Boost will pay for any filing or case management fees associated with the arbitration and the professional fees for the arbitrator’s services. (5) An arbitrator’s award will be a written statement of the disposition of each claim and will also provide a concise written statement of the essential findings and conclusions which form the basis of the award. The arbitrator’s decision and award is final and binding, with some limited court review under the FAA, and judgment on the award may be entered in any court with jurisdiction.(6) As an alternative to arbitration, we may resolve Disputes in small claims court in the county of your most recent billing address. In addition, this arbitration agreement does not prevent you from bringing your Dispute to the attention of any federal, state, or local government agency. Such agencies can, if the law allows, seek relief against Boost on your behalf.No Trial By Jury and No Class ActionIF FOR ANY REASON A CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN ANY WAY PROCEEDS IN COURT RATHER THAN IN ARBITRATION, REGARDLESS OF WHETHER THE CLAIM IS AN ACTION, COUNTERCLAIM OR ANY OTHER COURT PROCEEDING, WE EACH AGREE THAT TO THE EXTENT ALLOWED BY LAW, THERE WILL NOT BE A JURY TRIAL OR CLASS ACTION AND WE EACH UNCONDITIONALLY (1) WAIVE ANY RIGHT TO TRIAL BY JURY AND (2) WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASSWIDE BASIS, INCLUDING JOINING A CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE IN ANY OTHER PROCEEDING.

42 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 43IndemnificationYou agree to indemnify, defend, and hold Boost and our subsidiaries, affiliates, parent companies, vendors, suppliers, and licensors harmless from any claims arising out of or relating to your actions, including, but not limited to, your use of the Service and any information you submit, post, transmit, or make available via the Service; failing to provide appropriate notices regarding location-enabled services (see “Location-Enabled Services” section); failure to safeguard your passwords, backup question to your shared secret question, or other account information; or violating this Agreement or any policy referenced in this Agreement, any applicable law or regulation, or the rights of any third party.Providing Notice To Each Other Under The AgreementExcept as the Agreement specifically provides otherwise, you must deliver written notice to us by mail to Attn: Boost, NSSG SBU, 1084 Laurel Rd., London, KY 40744 or email to Boostmobilecustomerassistance@boostmobile.com. We will provide you notice by correspondence to your last known address in our records, to any fax number or email address you’ve provided us, by calling you on your Device or any other phone number you’ve provided us, by voice message on your Device or any other phone number you’ve provided us, or by text message on your Device. Other Important TermsSubject to federal law or unless the Agreement specifically provides otherwise, this Agreement is governed solely by the laws of the state encompassing the area code assigned to your Device, without regard to the conflicts of law rules of that state. If either of us waives or doesn’t enforce a requirement under this Agreement in an instance, we don’t waive our right to later enforce

44 General Terms and Conditions of Service effective 7-1-13that requirement. Except as the Agreement specifically provides otherwise, if any part of the Agreement is held invalid or unenforceable, the rest of this Agreement remains in full force and effect. This Agreement isn’t for the benefit of any third party except our corporate parents, affiliates, subsidiaries, agents, and predecessors and successors in interest. You can’t assign the Agreement or any of your rights or duties under it unless we agree to the assignment. We can assign the Agreement without notice. You cannot in any manner resell Devices or Services to another party. You cannot export any Device. The Agreement and the documents it incorporates make up the entire agreement between us and replaces all prior written or spoken agreements—you can’t rely on any contradictory documents or statements by sales or service representatives. The rights, obligations, and commitments in the Agreement that—by their nature—would logically continue beyond the termination of Services (for example, those relating to billing, payment, 911, dispute resolution, no class action, no jury trial) survive termination of Services.[End General Terms and Conditions of Service]

User Guide [UG template version 15b] [boost_zte_N9519_ug_en_030116_d3]

TOC i Table of Contents Introduction.................................................................................................................................................... 1 About the User Guide............................................................................................................................ 1 Get Started .................................................................................................................................................... 2 Parts and Functions .............................................................................................................................. 2 nano-SIM Card ...................................................................................................................................... 4 SD Card ................................................................................................................................................ 6 Insert SD Card .............................................................................................................................. 7 Unmount the SD Card ................................................................................................................... 8 Remove SD Card .......................................................................................................................... 8 Format SD Card ............................................................................................................................ 9 Use SD Card as Internal Storage ............................................................................................... 11 Battery Use ......................................................................................................................................... 16 Insert the Battery ......................................................................................................................... 16 Remove the Battery .................................................................................................................... 17 Charge the Battery ...................................................................................................................... 18 Turn Your Phone On and Off .............................................................................................................. 19 Use the Touchscreen .......................................................................................................................... 20 Activation and Service ........................................................................................................................ 23 Complete the Setup Screens .............................................................................................................. 23 Basic Operations ......................................................................................................................................... 27 Basics .................................................................................................................................................. 27 Home Screen and Applications (Apps) List ................................................................................ 27 Phone Settings Menu .................................................................................................................. 29 Portrait and Landscape Screen Orientation ................................................................................ 30 Capture Screenshots .................................................................................................................. 31 Applications ......................................................................................................................................... 31 Launch Applications .................................................................................................................... 31 Apps List ..................................................................................................................................... 32 Phone Number .................................................................................................................................... 35 Silent/Vibration Mode .......................................................................................................................... 35 Do Not Disturb Mode........................................................................................................................... 36 Airplane Mode ..................................................................................................................................... 37

TOC iii Place and Answer Calls ...................................................................................................................... 73 Call Using the Phone Dialer ........................................................................................................ 73 Call Emergency Numbers ........................................................................................................... 76 Answer Phone Calls .................................................................................................................... 77 In-Call Screen Layout and Operations ........................................................................................ 81 Place a Call from Contacts ......................................................................................................... 83 Call from Call Logs ...................................................................................................................... 84 Optional Services ................................................................................................................................ 85 Voicemail Setup .......................................................................................................................... 85 Visual Voicemail .......................................................................................................................... 86 Set Up Visual Voicemail .............................................................................................................. 86 Review Visual Voicemail ............................................................................................................. 88 Listen to Multiple Voicemail Messages ....................................................................................... 89 Visual Voicemail Options ............................................................................................................ 90 Configure Visual Voicemail Settings ........................................................................................... 91 Caller ID Blocking ....................................................................................................................... 92 Phone App Settings ............................................................................................................................ 92 Display Options ........................................................................................................................... 94 Sounds and Vibrate Settings ...................................................................................................... 94 Quick Responses ........................................................................................................................ 94 Voicemail Settings ...................................................................................................................... 95 Speed Dial................................................................................................................................... 95 DTMF Tones ............................................................................................................................... 95 Voice Privacy .............................................................................................................................. 95 Plus Code Dialing Setting ........................................................................................................... 96 TTY Mode ................................................................................................................................... 96 Hearing Aids................................................................................................................................ 97 Noise Reduction .......................................................................................................................... 98 Contacts ...................................................................................................................................................... 99 Add a Contact ..................................................................................................................................... 99 View Contacts ................................................................................................................................... 102 Contacts Screen Layout .................................................................................................................... 104 Edit a Contact .................................................................................................................................... 105 Delete a Contact ............................................................................................................................... 106 Share a Contact ................................................................................................................................ 107

TOC iv Import Contacts ................................................................................................................................. 108 Back Up Contacts ............................................................................................................................. 110 Messaging and Internet ............................................................................................................................. 113 Text and Multimedia Messaging ....................................................................................................... 113 Send a Text Message ............................................................................................................... 113 Send a Multimedia Message (MMS) ......................................................................................... 114 Save and Resume a Draft Message ......................................................................................... 116 New Messages Notification ....................................................................................................... 116 Manage Message Conversations ............................................................................................. 117 Text and MMS Options ............................................................................................................. 119 Gmail ................................................................................................................................................. 120 Create and Send a Gmail Message .......................................................................................... 120 Check Received Gmail Messages ............................................................................................ 121 Use Gmail Labels ...................................................................................................................... 123 Archive Gmail Threads ............................................................................................................. 123 Mute Gmail Threads ................................................................................................................. 124 Delete Gmail Threads ............................................................................................................... 125 Search Gmail Messages ........................................................................................................... 126 Report Spam or Phishing Gmail ............................................................................................... 127 Add Another Google (Gmail) Account ...................................................................................... 128 Switching between Gmail Accounts .......................................................................................... 129 Email ................................................................................................................................................. 130 Set Up an Email Account .......................................................................................................... 130 Add an Email Account ............................................................................................................... 131 Add an Exchange ActiveSync Account ..................................................................................... 133 Compose and Send Email ........................................................................................................ 134 Open Email Messages .............................................................................................................. 135 Delete an Email Account ........................................................................................................... 136 Manage Your Email Inbox ......................................................................................................... 137 Exchange ActiveSync Email Features ...................................................................................... 138 Browser ............................................................................................................................................. 140 Use the Browser ....................................................................................................................... 140 Add a Bookmark ....................................................................................................................... 141 View Browser History ................................................................................................................ 143 Open New Browser Tabs .......................................................................................................... 143

TOC v Browser Settings ....................................................................................................................... 144 Chrome Browser ............................................................................................................................... 145 Camera and Video .................................................................................................................................... 147 Camera Overview ............................................................................................................................. 147 Take Pictures and Record Videos .................................................................................................... 147 Take a Picture ........................................................................................................................... 148 Record Videos .......................................................................................................................... 150 View Pictures and Videos Using Gallery........................................................................................... 151 Edit Pictures ...................................................................................................................................... 153 Share Pictures and Videos ............................................................................................................... 156 Send Pictures or Videos by Email ............................................................................................ 156 Send a Picture or Video by Multimedia Message ..................................................................... 158 Send Pictures or Videos Using Bluetooth ................................................................................. 160 Share Pictures or Videos via Additional Apps or Social Media ................................................ 162 Share Videos on YouTube ........................................................................................................ 164 Camera Settings ............................................................................................................................... 166 Switch Camera Modes .............................................................................................................. 166 Set Camera Functions .............................................................................................................. 167 Useful Apps and Features......................................................................................................................... 168 Calculator .......................................................................................................................................... 168 Calendar ............................................................................................................................................ 168 Add an Event to the Calendar ................................................................................................... 169 View Calendar Events ............................................................................................................... 171 Sync Calendars ......................................................................................................................... 172 Synchronize an Exchange ActiveSync Calendar...................................................................... 175 Clock ................................................................................................................................................. 175 Set Alarms................................................................................................................................. 176 Additional Clock Features ......................................................................................................... 178 Facebook .......................................................................................................................................... 180 Install the Facebook App on Your Phone ................................................................................. 180 Use Facebook ........................................................................................................................... 182 File Manager ..................................................................................................................................... 182 Google Search .................................................................................................................................. 183 Use Google Search ................................................................................................................... 183 Use Google Voice Search ......................................................................................................... 183

TOC vi Hangouts ........................................................................................................................................... 184 Google Maps ..................................................................................................................................... 186 Music Player ...................................................................................................................................... 189 Listen to Music Using the Music Player .................................................................................... 189 The Playback Screen ................................................................................................................ 190 Create a Playlist ........................................................................................................................ 191 Manage Playlists ....................................................................................................................... 191 Manage Songs in a Playlist ....................................................................................................... 193 Set a Song as Ringtone ............................................................................................................ 194 Google Play Music App ..................................................................................................................... 195 Play Music with Google Play..................................................................................................... 195 Google Play Music Screen Layout ............................................................................................ 197 Create Playlists in Google Play Music ...................................................................................... 199 Sound Recorder ................................................................................................................................ 201 Twitter ............................................................................................................................................... 202 Install the Twitter App on Your Phone ...................................................................................... 202 Tweet on Twitter ....................................................................................................................... 203 LinkedIn ............................................................................................................................................. 204 Install the LinkedIn App on Your Phone ................................................................................... 204 Sign In to Your LinkedIn Account ............................................................................................. 204 YouTube ............................................................................................................................................ 204 View YouTube Videos ............................................................................................................... 204 Post a Video to YouTube .......................................................................................................... 205 Connectivity ............................................................................................................................................... 207 Transfer Files between Your Phone and a Computer ...................................................................... 207 Wi-Fi .................................................................................................................................................. 209 Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 209 Wi-Fi Settings ............................................................................................................................ 210 Disconnect Wi-Fi ....................................................................................................................... 212 Wi-Fi Direct ............................................................................................................................... 214 Hotspot ...................................................................................................................................... 216 Tethering ........................................................................................................................................... 217 Bluetooth ........................................................................................................................................... 219 Bluetooth Information ................................................................................................................ 219 Enable the Bluetooth Feature ................................................................................................... 219

TOC vii Pair Bluetooth Devices .............................................................................................................. 220 Connect to a Paired Bluetooth Device ...................................................................................... 222 Send Information Using Bluetooth ............................................................................................ 223 Receive Data via Bluetooth ....................................................................................................... 226 Settings ..................................................................................................................................................... 228 Basic Settings ................................................................................................................................... 228 Wi-Fi Settings Menu .......................................................................................................................... 230 Bluetooth Settings ............................................................................................................................. 233 Mobile Network Settings ................................................................................................................... 234 Data Usage Settings ......................................................................................................................... 236 More Settings .................................................................................................................................... 238 Airplane Mode ................................................................................................................................... 239 Virtual Private Networks (VPN) ......................................................................................................... 240 Prepare Your Phone for VPN Connection ................................................................................ 240 Set Up Secure Credential Storage ........................................................................................... 241 Add a VPN Connection ............................................................................................................. 241 Connect to or Disconnect from a VPN ...................................................................................... 242 Default SMS App Settings ................................................................................................................ 243 USB Tethering ................................................................................................................................... 244 Bluetooth Tethering ........................................................................................................................... 244 Display Settings ................................................................................................................................ 244 Sound & Notification Settings ........................................................................................................... 246 Security Settings ............................................................................................................................... 248 Screen Lock Settings ........................................................................................................................ 250 Screen Lock .............................................................................................................................. 250 Disable the Screen Lock ........................................................................................................... 256 Navigation Key Setting ...................................................................................................................... 256 Date & Time Settings ........................................................................................................................ 257 Language & Input Settings ................................................................................................................ 258 Location Settings ............................................................................................................................... 261 Storage Settings ................................................................................................................................ 262 Battery Settings ................................................................................................................................. 263 Apps Settings .................................................................................................................................... 264 Memory Setting ................................................................................................................................. 266 Users Settings ................................................................................................................................... 266

TOC viii Connect to PC Settings ..................................................................................................................... 268 Backup & Reset ................................................................................................................................ 268 Accounts ........................................................................................................................................... 271 Accessibility Settings......................................................................................................................... 273 Printing .............................................................................................................................................. 274 Connect Your Printer to Your Google Account ......................................................................... 275 Use Cloud Print on Your Phone ................................................................................................ 275 Activate This Device.......................................................................................................................... 277 System Updates ................................................................................................................................ 277 About Phone ..................................................................................................................................... 278 For Assistance .......................................................................................................................................... 280 Troubleshooting ................................................................................................................................ 280 Specifications .................................................................................................................................... 281 Boost Account Information and Help ................................................................................................ 282 Manage Your Account .............................................................................................................. 282 Re-Boost ................................................................................................................................... 283 Copyright Information ........................................................................................................................ 283 Index .......................................................................................................................................................... 285

Introduction 1 Introduction The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new ZTE Warp® 7. The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage. Accessible services may be limited by subscription contract conditions. Descriptions in the User Guide Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by tapping Home . Some operation descriptions may be simplified. Screenshots and Key Labels Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display. Other Notations In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or microSDHC™ card is referred to as an "SD Card" or a "memory card."

Get Started 2 Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only. Phone Layout The following illustration outlines your phone’s primary external features and keys.

Get Started 3 Part Description Ambient light and proximity sensor Detects how close an object is to the surface of the screen. This is typically used to detect when your face is pressed up against the screen, such as during a phone call. Front camera lens Takes pictures and records videos while facing the screen, and allows you to video conference. Earpiece Lets you hear the caller and automated prompts. Touchscreen Displays all the information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one-tap access to all of your features and applications. Volume keys Allow you to adjust the ringtone or media volume or adjust the voice volume during a call. Power/Lock key Lets you turn the phone on or off, turn airplane mode on or off, turn the screen on or off, or restart the phone. Recent Apps key Displays a list of recently used applications. Home key Returns you to the home screen. The light beneath the key blinks when you charge the battery or you have a notification or alert. Back key Lets you return to the previous screen, or close a dialog box, options menu, the notification panel, or onscreen keyboard. Speaker Lets you hear the different ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode. USB charger/accessory port Allows you to connect the phone charger or the USB cable (included). Microphone Transmits your voice for phone calls or records your voice or ambient sounds for voice recordings and videos. The microphone on top of the phone is useful for canceling ambient noise during a phone call. Flash Helps illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video. You can also use it as a torch. Back camera lens Lets you take pictures and videos. 3.5 mm headset jack Allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations.

Get Started 5 1. Remove the battery cover.  Lift gently in the direction shown. 2. Remove the battery.  Lift upward gently as shown. 3. Insert the nano-SIM card.  Insert gently with gold IC chip facing downward.

Get Started 6 4. Insert the battery.  Align the contacts of the battery with the contacts in the phone. 5. Attach the battery cover.  Make sure all the tabs are secure and there are no gaps around the cover. SD Card Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 32 GB. Some cards may not operate properly with your phone. SD Card Cautions Data: Information stored on SD Card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. The company is not responsible for damages from data that is lost or changed. Reading/Writing Data: Never power off or remove battery while reading or writing data. Battery Level: A low battery charge may prevent reading/writing to SD Card. Handling SD Card: Use/store SD Cards away from the reach of infants. May cause choking if swallowed.

Get Started 7 Insert SD Card Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card. 1. Remove the battery cover.  Lift gently in the direction shown. 2. Insert SD card.  Insert SD Card all the way gently without bending and with terminals facing down.  Insert only SD Cards. 3. Attach the battery cover.

Get Started 8  Make sure all the tabs are secure and there are no gaps around the cover. Unmount the SD Card Always unmounts the SD card before removing it from your phone. 1. From home, tap Apps > Settings . 2. Tap Storage. 3. Tap Unmount next to the name of your SD card.  The text below your SD card name changes from its space usage to Ejected. The card is now unmounted. Remove SD Card Follow these instructions to remove an SD card. Always unmount the SD card or power the phone off before removing an SD card.

Get Started 9 1. Remove the battery cover.  Lift gently in the direction shown. 2. Remove SD card. 3. Attach the battery cover.  Make sure all the tabs are secure and there are no gaps around the cover. Format SD Card When you insert an optional SD card for the first time, it is recommended that you format it on your phone. 1. From home, tap Apps > Settings .

Get Started 10 2. Tap Storage. 3. Tap the SD card name below Portable storage. 4. Tap Format, and then tap Erase & format to confirm.

Get Started 11  All data on the SD card is erased, and the card is formatted for use on your phone. Tap Done to exit. Use SD Card as Internal Storage You can use an optional SD card as an extension of the internal storage and save data, apps, and media files on it. This requires formatting that erases all data on the card and after that the card will only work in this phone. If you move the SD card to another device, it needs to be formatted before it can be used. CAUTION! As part of the internal storage, the SD card may have data on it that is necessary for some apps to function normally. Therefore, do not remove or replace the card randomly. Set Up the SD Card as Internal Storage Before using the SD card as internal storage, you need to set the card up. 1. From home, tap Apps > Settings . 2. Tap Storage. 3. Tap the SD card name below Portable storage.

Get Started 12 4. Tap Format as internal, and then tap Erase & format to confirm. 5. The phone will prompt you to move your photos, files and other data from the phone storage to the SD card. Tap Move now or Move later and tap NEXT. Follow the onscreen instructions to continue.

Get Started 13 Note: If you move files and data to the SD card, it will be used to save new apps data and personal data (such as photos and videos) and only the SD card is accessible from a computer. If you choose not to move, new apps data and personal data is saved to the phone storage and the SD card is not accessible from a computer. Move Data Between Internal Storage and SD Card While you can choose the save location for data and files while setting up the SD card as internal storage, you can move the files and data between the SD card and the phone any time afterwards. 1. From home, tap Apps > Settings . 2. Tap Storage. 3. Below Device storage, tap Phone or the SD card name.  If you want to move data and files from the phone to the SD card, tap the SD card name.  If you want to move data and files from the SD card to the phone, tap Phone. 4. Tap Migrate data > Move.  Existing app data and personal files are moved to the destination storage. The destination is used to save new apps data and personal data (such as photos and videos) and only the destination is accessible from a computer.

Get Started 14 Move an App Between Phone and SD Card With the SD card as part of the internal storage, you can move some apps between the card and the phone freely. 1. From home, tap Apps > Settings > Apps. 2. Tap the app you want to move. 3. In the App info screen, tap Change storage and select the new storage for the app. 4. Tap Move. Note: Not all apps can be moved. Remove the SD Card as Internal Storage While the SD card is used as internal storage, you can still unmount and remove the card while the phone is on. 1. From home, tap Apps > Settings > Storage. 2. Tap the SD card name below Device storage. 3. Tap Eject > Eject. Note: Moved data and apps to the phone storage as instructed above before ejecting the card. Otherwise some apps and files may not be accessible or usable until you install the card back. 4. When the screen prompts the card is safely ejected, you can now remove it from the phone. Reformat SD Card as Portable Storage If you no longer want to use your SD card as internal storage, you can reformat the card as portable storage. Note: Moved data and apps to the phone storage as instructed above before formatting the card. Otherwise some apps and files may not be permanently lost. 1. From home, tap Apps > Settings > Storage. 2. Tap the SD card name below Device storage.

Get Started 15 3. Tap Format as portable. 4. Tap Format.  The SD card is formatted and mounted to the phone as portable storage. Tap Done to finish.

Get Started 16 Battery Use The following topics explain how to insert and remove your phone’s battery. Battery Cautions Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings may become lost or changed, or battery may become unusable. Charge once every six months before storing or leaving unused for a long period. Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety. Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time shortens noticeably. Purchase a new battery. Cleaning: Clean soiled terminals between battery and phone with a clean, dry cotton swab. Soiled terminals can result in a poor connection and prevent charging, etc. Insert the Battery Follow these instructions to insert your phone’s battery safely and properly. 1. Remove the battery cover.  Lift gently in the direction shown. 2. Insert the battery.

Get Started 17  Align the contacts of the battery with the contacts in the phone. 3. Attach the battery cover.  Make sure all the tabs are secure and there are no gaps around the cover. Remove the Battery Follow these instructions to remove your phone’s battery. Always power the phone off before removing the battery. 1. Remove the battery cover.  Lift gently in the direction shown. 2. Remove the battery.

Get Started 18  Lift upward gently as shown. Charge the Battery Follow these instructions to charge your phone’s battery using either the included AC adapter or via a USB connection on your computer. Charge Using the AC Adapter 1. Plug the USB connector into the USB charger/accessory port on the bottom of your phone. 2. Plug the other end of the USB cable into the AC adapter. 3. Plug the AC adapter into an electrical outlet.  The light beneath the Home key illuminates when charging starts. Fully charging a battery may take up to three hours. 4. After charging, disconnect the phone from the charger.  Unplug the AC adapter from the outlet, and remove the USB cable from the phone and the AC adapter. Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. 1. Insert the small end of the USB cord into the USB charger/accessory port on the bottom of your phone.

Get Started 19 2. Insert the large end of the USB cord into an external USB port on your computer. 3. After charging, remove the USB cable from both the phone and the computer. Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On ■ Press and hold the Power/Lock key.  Your phone will power on. Depending on the settings, you may see the lock screen.  See Lock and Unlock Your Screen and Screen Lock for information about using the screen lock.  The first time you turn the phone on, you will see the startup screens. See Complete the Setup Screens for details.  If your phone is not yet activated, see Activation and Service for more information.

Get Started 20 Turn Your Phone Off 1. Press and hold the Power/Lock key to display the device options menu. 2. Tap Power off to turn the phone off.  Your phone will power off. Your screen remains blank while your phone is off (unless the battery is charging). Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Tap When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger. Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.

Get Started 21 Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.

Get Started 22 Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Touchscreen Keyboards for more details. Note: The Auto-rotate feature needs to be enabled for the screen orientation to automatically change. From home, tap Apps > Settings > Display and tap Auto-rotate screen. Tip: You can also access the screen rotation setting from the notification panel. Pull down the status bar and tap Portrait or Auto-rotate to select or deselect the option. Pinch and Spread ―Pinch‖ the screen using your thumb and forefinger to zoom out or ―spread‖ the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)

Get Started 23 Activation and Service Before using your phone, you must set up your service with Boost Mobile. You will need your phone’s serial number (MEID), printed on a sticker inside the battery compartment. For more information about your Boost Mobile account, see Boost Account Information and Help. Create Your Account and Pick Your Plan Set up your Boost Mobile account. 1. From your computer, visit boostmobile.com and click Activate. 2. Choose an activation option and click Next. 3. When prompted, enter the serial number (MEID) printed on the sticker located on the back of your phone in the battery compartment. This number can also be found on the bottom panel of the phone’s package. 4. Follow the remaining instructions to choose your plan and select a payment method. 5. Follow the activation instructions below and you’ll be able to start using your phone. Note: You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from any other phone. Activate Your Phone After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn on the new device and the programming information will be pushed to your device automatically. You can also start the activation process manually. ■ From home, tap Apps > Settings > Activate this device. Complete the Setup Screens The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process. Note: You may be able to complete the setup screens before your phone has been activated on your account. 1. On the Talkback screen, activate the Talkback feature by double-tapping the center of the screen if you have sight problems, or tap Accessibility to explore other accessibility features.

Get Started 24  If you have no accessibility problem with the phone, tap Next. 2. On the Language screen, select a language and tap Next to get started. 3. Follow the onscreen instructions to complete each section. For each topic, you will have the option to skip it and continue to the next screen.  Select Wi-Fi network – If prompted, follow the prompts to sign in to an available Wi-Fi network. For secured Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details.

Get Started 25  Name – If applicable, enter your first and last name and tap Next. This information is used by the phone to personalize certain apps.

Basic Operations 27 Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the apps list. 1. From any screen tap Home to display the home screen. 2. Tap Apps to display the apps list. For information about using the home screen, see Home Screen Basics. Select Options and Navigate Screens Tap icons, onscreen keys, and other items to open or activate the assigned function. For example, to open Calculator, tap Home to get to the home screen and then tap Apps > Calculator .

Basic Operations 28 ■ Tap Back to return to the previous screen. Recent Applications You can display a list of recently used applications using the Recent Apps key.

Basic Operations 29 ■ Tap Recent Apps to view a list of recently used applications. Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. ■ From home, tap Apps > Settings . – or – Pull down the status bar and tap Settings .

Basic Operations 30 For more information, see Settings. Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. Note: Not all screens will adjust for landscape orientation.

Basic Operations 31 Turn Screen Rotation On or Off 1. Pull down the status bar to display the quick settings menu. 2. Tap Portrait or Auto-rotate to turn the option on or off.  If the screen rotation option is not available, tap to display the full options list. Note: You can also set the rotation option from the main settings menu. From home, tap Apps > Settings > Display > Auto-rotate screen. Capture Screenshots You can use your phone’s power and volume keys to capture screenshots. ■ Press and hold the Power/Lock key and the Volume Down key at the same time to capture a screenshot of the current screen.  The current screenshot will be captured and stored in the Screenshots album in the phone’s Gallery. From home, tap Apps > Gallery . Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Launch Applications All installed apps can be accessed and launched from the apps list.

Basic Operations 32 1. From home, tap Apps .  The apps list opens. 2. Tap and app icon to launch the corresponding application.  The application opens. Apps List The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. App Function/Service Browser Browse the Internet. Calculator Perform basic and advanced mathematical equations. Calendar Organize your time and reminds you of important events. Camera Take and share pictures and videos.

Basic Operations 33 App Function/Service Chrome Browse the Internet and get your bookmarks, browsing history, and more synced with your Google Account. Clock Set alarms, view time in time zones around the world, use stopwatch, or set a time and count down to zero. Contacts Store and manage contacts saved in your phone as well as contacts synchronized with your web accounts and computer. Dolby Audio Manage the Dolby Audio settings for enhanced audio experience with your phone. Downloads Check the record of files you have downloaded using apps such as Browser or Email. Drive Store and share files on Google servers for free after you sign in to your Google Account. Email Send and receive emails from your webmail accounts or your corporate email accounts. File Manager View and manage files stored on your phone's internal storage and your SD card as well as a USB device when they are available. Gallery View and manage pictures and videos on your phone. Gmail Send and receive emails from your POP3 and IMAP email accounts as well as your Google Accounts. Google Use Google search or get information when you need it with Google Now. Google+ Socialize with friends on the Google+ online community. Hangouts Chat with Google+ friends or send text or multimedia messages. Maps Find your place on the map and find your way in the world. Messaging Exchange text messages (SMS) and multimedia messages (MMS). Music Play audio files stored on your phone.

Basic Operations 34 App Function/Service Phone Place and receive calls and use voicemail. Photos Manage photos on the phone and your Google Account. Play Books Buy and read the electronic version of new bestsellers and classics. Play Games Buy and play games from the Google Play Store. Share your gaming experience and progress with your friends. Play Movies & TV Purchase, download and watch the latest and your favorite movies and TV shows. Play Music Play music on the phone and on your Google Account. Play Newsstand Purchase and read newspapers and magazines. Play Store Buy and download apps, games, and other content from the Google Play Store. Settings Customize and configure your phone. Sound Recorder Record voice memos and listen to them whenever you like. Video Player Play and manage video files on your phone. Voice Search Use Google search by voice. Voicemail Use Visual Voicemail to check and manage your voicemail messages. YouTube Watch video clips from YouTube.com, or upload your own and share with the world. Note: Available apps are subject to change.

Basic Operations 35 Phone Number Follow the instructions below to display your phone’s wireless phone number. 1. From home, tap Apps > Settings > About phone. 2. Tap Status.  You will see the number listed under My phone number. Silent/Vibration Mode Silent/vibration mode sets your phone's ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you. Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent or vibration mode. To set silent or vibration mode: 1. Press the Volume keys to display the volume control window.

Basic Operations 36 2. Press and hold the Volume Down key.  Your phone is now in vibration mode. 3. To switch the phone to silent mode, press the Volume Down key once more.  Your phone is now in silent mode. Note: In the volume control window, you can tap to adjust notification, media and alarm volumes. To restore normal sound settings, press or hold the Volume Up key. Do Not Disturb Mode You can limit sound interruptions with Do not disturb mode, which silences unwanted sounds from your phone. To turn on Do not disturb mode: 1. Swipe down from the top of the screen with two fingers and tap Do not disturb in the quick settings menu. – or – From home, tap Apps > Settings > Sound & notification > Do Not Disturb.

Basic Operations 37 2. Tap Do Not Disturb and select Always or Scheduled. 3. Set the detailed settings.  If you have selected Scheduled, set the days and start/end time during which Do not disturb mode should apply.  Tap Disturb rules to determine whether you allow exceptions. • Priority only: Disturbance set as priority interruptions are allowed. • Alarms only: Only alarms sound or vibration is allowed. • Total silence: Forbid all disturbance.  If you have allowed priority interruptions, customize the types of allowed sounds or vibration in the Priority interruptions section. Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data. To turn on or off airplane mode:

Basic Operations 38 1. Press and hold the Power/Lock key to display the device options menu. 2. Tap Airplane mode.  Your phone is now in or out of airplane mode. When the phone is in airplane mode, you will see the airplane mode icon in the status bar. Tip: You can also access airplane mode through the quick settings menu. Pull down the status bar with two fingers and tap Airplane mode. Enter Text You can type on your phone using one of the available touchscreen keyboards or Google voice typing. Touchscreen Keyboards Your phone offers you a choice of two touchscreen keyboards for entering text. The keyboard appear automatically onscreen when you tap a text entry field, and they can be used in either portrait or landscape mode. You can also use the Google voice typing option to enter text using your voice (see Google Voice Typing for details). The methods available include: ● Google keyboard lets you use a traditional QWERTY setup to enter text. Additional options expand your ability to enter text faster and more accurately. See Google Keyboard for details. ● TouchPal lets you use Curve® to speed up text input by replacing key-tapping gesture with a tracing gesture where you move your finger from letter to letter without lifting the finger until you reach the end of each word. See TouchPal for details. Note: Keyboard layouts and options may change depending on where you’re using them. For example, if you’re entering text to do a Web search, a search icon may be available instead of an enter key. Note: Along with the pre-installed keyboards, you can download additional keyboard options from Google Play Store. See Find and Install an App for details. Google Keyboard The Google keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more.

Basic Operations 39 Assign Google Keyboard for Text Entry 1. Tap a text entry field, so that a keyboard displays on the screen. 2. Slide the status bar down and tap Change keyboard. 3. Select Google Keyboard. Note: If you cannot find the input keyboard that has been installed, it may have been disabled. To enable it, from home, tap Apps > Settings > Language & input > Current keyboard > Choose keyboards and tap the input keyboard that is disabled. Use Google Keyboard Tap the alphabetic keys to enter letters. Touch and hold some specific keys to enter associated accented letters or numbers. For example, to enter È, touch and hold and the available accented letters and number 3 appear. Then slide to choose È. ● As you enter a word, candidates appear above the keyboard. Tap to select the correct one; touch and hold to see more possible options. ● Tap to use uppercase. Double-tap to lock uppercase. This key also changes to indicate the current case you are using: for lowercase, for uppercase, and when locked in uppercase. ● Tap to delete the text before the cursor. ● Tap to select numbers and symbols. You can then tap to find more. ● Tap to enter emoji or emoticon. ● Tap to use Google voice typing. ● Touch and hold to change the input languages or set up the Google keyboard. Use Gesture Typing The Google keyboard supports the gesture typing feature. You can use this feature to input a word by sliding through the letters.

Basic Operations 40 To enable and use gesture typing: 1. Touch and hold on the Google keyboard and then tap Google Keyboard Settings. 2. Tap Gesture Typing and then tap Enable gesture typing if this feature is turned off. 3. Move your finger from letter to letter on the keyboard to trace a word without lifting the finger until you reach the end of the word. TouchPal The TouchPal keyboard offers three layouts including Full, Phonepad, and T+. You can tap to select a language and layout. You can also use Curve® and Wave™ to speed up text input by moving your finger from letter to letter or word from word without lifting the finger. Assign TouchPal for Text Entry 1. Tap a text entry field, so that a keyboard displays on the screen. 2. Slide the status bar down and tap Change keyboard. 3. Select TouchPal. Note: If you cannot find the input keyboard that has been installed, it may have been disabled. To enable it, from home, tap Apps > Settings > Language & input > Current keyboard > Choose keyboards and tap the input keyboard that is disabled.

Basic Operations 41 The Full Layout The full layout offers an input experience similar to a computer keyboard. ● The alphabetic keys: Tap the keys to enter letters. Touch and hold a key and slide if necessary to choose more characters. ● The shift key: Tap to use uppercase. Double-tap to lock uppercase. This key also changes to indicate the current case you are using: for lowercase, for uppercase, and when locked in uppercase. ● Word prediction: Touch and hold or and tap the prediction switch to turn off or on prediction. ● Pre-defined texts: Tap to enter digits, symbols, and other texts. You can tap the arrow keys to turn pages, or tap to go back to the alphabetic keys. Slide up on the space key or tap to enter Emoji and emoticons. ● The delete key: Tap to delete text before the cursor. You can also slide left on the key to delete a whole word. ● More options: Tap to access additional functions of TouchPal, use voice input, edit text, change keyboard themes, and more. The Phonepad Layout The layout is similar to a phonepad.

Basic Operations 42 Tap an alphabetic key repeatedly until the desired letter appears. You can also touch and hold the key and slide left or right to choose the letter or number you need. If word prediction is enabled ( ), just tap the keys once and choose the right word. The T+ Layout Tap to enter the left letter on the key. Double-tap or flick right to enter the right letter/symbol on the key. You can also touch and hold a key and slide left or right to choose more letters and symbols. If word prediction is enabled ( ), just tap the keys once and choose the right word. Curve Word Gesture Curve allows you to enter text by moving your finger on the screen from letter to letter to enter each word. To enable and use Curve: 1. On the TouchPal keyboard, tap > Settings > Smart input and check Curve - Word gesture. 2. Tap Back to return to the text field. Open the TouchPal keyboard and switch to the full layout. Note: Curve is only available in the full layout. 3. Move your finger from letter to letter on the keyboard to trace a word without lifting the until you reach the end of the word.

Basic Operations 43 Tip: Tap when you want to. If you want to enter a single letter, go ahead and tap the key. Tip: Lift your finger at the end of the word. A space is added automatically when you begin to trace the next word. Wave Sentence Gesture Wave allows you to enter words by dragging candidate words to the space key. To enable and use Wave: 1. On the TouchPal keyboard, tap > Settings > Smart input and check Wave - Sentence gesture. 2. Tap Back to return to the text field. Open the TouchPal keyboard and switch to the full layout. Note: Wave is only available in the full layout. 3. Tap or use Curve to enter the first word. As the first word appears on the text field, candidate words appear on the keyboard for you to choose from as the following word. 4. Drag the correct candidate word to the space key to add the word to the text field. Note: If no candidate word is correct or displayed, you can go on entering the words normally.

Basic Operations 44 Google Voice Typing Google voice typing uses Google voice recognition to convert speech to text. To use Google voice typing: 1. Slide the status bar down when entering text and tap Change keyboard > Google voice typing. – or – Tap to access the voice typing feature when you are using the Google keyboard. – or – Tap > Voice to access the voice typing feature when you are using the TouchPal keyboard. 2. When you see the microphone image, speak what you want to type. The phone will work on your speech and display the transcription. 3. Continue entering text or touch Delete to cancel the last dictated text. Tip: Say "comma," "period," "question mark," "exclamation mark," or "exclamation point" to enter punctuation. Tips for Editing Text Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, customizing the user dictionary, using predictive text, and more. ● To move the insertion point, tap where you want to type. The cursor blinks in the new position, and a tab appears below it. Drag the tab to move the cursor. ● To select text, touch and hold or double-tap the text. The nearest word is selected, with a tab at both ends of the selection. Drag the tabs to change the selection. To cancel the selection, simply tap the text field. ● To cut or copy text, select the text you want to manipulate. Then tap Cut or Copy. ● To replace text with the clipboard text, select the text you want to replace and then tap Paste. ● To insert clipboard text to the text field, touch and hold the tab below the cursor and then select Paste.

Basic Operations 45 ● You can customize your personal dictionary for word suggestion and spell check. From home, tap Apps > Settings > Language & input > Personal dictionary. Then tap to add a new word. ● Many input methods have predictive text features of their own. You may need to configure them separately. For example, when using the TouchPal keyboard, touch and hold or to manage prediction. Google Account You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account. Google Account Cautions Be sure not to forget your Google Account ID or password. Create a Google Account If you do not already have a Google Account, you can create one online or using your phone. Note: You can also create and sign into your Google/Gmail account through your phone’s Setup application. Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone. Create a Google Account Online 1. From a computer, launch a Web browser and navigate to google.com. 2. On the main page, click Sign in > Create an account. 3. Follow the onscreen prompts to create your free account. 4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account. Create a Google Account Using Your Phone 1. From home, tap Apps > Settings > Accounts > Add account.

Basic Operations 46 2. Tap Google and then tap Or create a new account. 3. Follow the prompts to set up your account. Tap Next to proceed between steps, which may include:  Enter your First name and Last name.  Enter a desired Username.  Enter and reenter a password.  Enter your phone number or secondary email address for recovering your password.  Agree to the privacy policy and terms of service.  Select Google service options.  Set up billing or gift card information for purchase from Google Play Store. 4. Tap Continue.  You are signed in to your Google Account, and your phone will synchronize the selected items. Note: When setting up a new Google Account, either on your phone or online, you may be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone. Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1. From home, tap Apps > Settings > Accounts > Add account.

Basic Operations 47 2. Tap Google, and then enter your Gmail address and tap Next. 3. Enter your Gmail password, and then tap Next. 4. After your phone connects with the Google servers, accept the privacy policy and terms of service, and then set up billing or gift card information for purchase from Google Play Store. 5. Tap Continue.  You are signed in to your Google Account, and your phone will synchronize the selected items. Google Play Store Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone. To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google Account for details.

Basic Operations 48 Installing Applications Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). Boost Mobile is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.). Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use the application. Find and Install an App When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust. 1. From home, tap Apps > Play Store . 2. Browse through the categories (Apps & Games or Entertainment), find an item you're interested in, and tap the name.  Browse through featured apps. Scroll through the list of featured apps when you open Google Play.

Basic Operations 49  Search for an app. Tap the search field at the top of the Google Play home screen, enter the name or type of app you’re looking for, and then tap the search key on the keyboard. 3. Tap an app to read a description about the app and user reviews. 4. Tap Install (for free applications) or the price (for paid applications). Note: If you have not already done so, you will need to set up a payment method to purchase paid apps from Google Play. 5. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone. If you agree to the conditions, tap Accept (for free apps) or Accept and then Buy (for paid apps) to begin downloading and installing the app.  If you have not already set up a payment method, tap Continue and then follow the prompts to arrange payment and complete the purchase.  The selected app is downloaded and installed on your phone. Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap Accept on this screen, you are responsible for the results of using this item on your phone. Purchasing Applications Purchase apps at your own risk. Boost Mobile is not responsible for any disadvantage resulting for user or third parties. Request a Refund for a Paid App If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone. If you change your mind, you can install the app again, but you can’t request a refund a second time. 1. From home, tap Apps > Play Store . 2. Tap Menu > My apps & games. 3. Tap the app to uninstall for a refund. The details screen for the app opens. 4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is canceled. Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app. Update an App Directly 1. From home, tap Apps > Play Store .

Basic Operations 50 2. Tap Menu > My apps & games. 3. Tap the app you want to update, and then tap Update.  The app update is downloaded and installed. Note: You can also tap UPDATE ALL in My apps to install available updates for all your apps.

Basic Operations 51 Set Automatic App Updates 1. From home, tap Apps > Play Store . 2. Tap Menu > My apps & games.

Basic Operations 52 3. Tap the app you want to set for auto-update, and then tap Menu > Auto-update.  The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1. From home, tap Apps > Play Store .

Basic Operations 53 2. Tap Menu > My apps & games. 3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.  The app is uninstalled and removed from your phone.

Basic Operations 54 Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app. 1. From home, tap Apps > Play Store . 2. Tap Menu > Help.  The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it. Turn the Screen Off When Not in Use ■ To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again or receiving an incoming call will turn on your phone screen and show the lock screen. To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off. Note: For information on how to adjust the time before the screen turns off, see Display Settings. Turn the Screen On and Unlock It 1. To turn the screen on, press the Power/Lock key.  The lock screen appears.

Basic Operations 55 2. Touch and hold an empty area of the screen to unlock it.  The screen is unlocked.  If you have set up a screen lock, you will be prompted to draw the pattern or enter the password or PIN. See Screen Lock. Tip: You can also touch and hold to launch Voice Search, or touch and hold to launch Camera. Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System updates menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software. Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone. Other functions during update: Other phone functions cannot be used during a software update.

Basic Operations 56 Update Your Phone Firmware You can update your phone's software using the Update Firmware option. Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware. Back Up All Data Prior to Update To back up your Gmail information: 1. From home, tap Apps > Settings > Accounts > Google. 2. Tap your Google Account to open the Sync screen.  If the Auto-sync data option is on, check the items you want to keep in sync.  If the Auto-sync data option is off, tap the items you want to synchronize to back up related data. To back up your Exchange mail information: 1. From home, tap Apps > Settings > Accounts > Corporate. 2. Tap your corporate account to open the Sync screen.  If the Auto-sync data option is on, check the items you want to keep in sync.  If the Auto-sync data option is off, tap the items you want to synchronize to back up related data. To back up stored text messages: 1. From home, tap Apps > Messaging . 2. Select the text message from the list to view the message thread. 3. Tap a portion of the text message from the string. The Message options context menu appears. Note: You can back up stored text messages by forwarding them to your own phone number. Open the messages after you have updated your firmware. 4. Tap Forward. 5. Enter your phone number and tap Send . To restore your Google apps following the update: 1. From home, tap Apps > Play Store .

Basic Operations 57 2. Tap Menu > My apps & games > All tab. 3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall. 4. Follow the onscreen instructions. Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is applied. As an added precaution, to preserve any data on your SD card, please unmount it from your phone prior to starting the update process. From home, tap Apps > Settings > Storage > Unmount . If you are using the SD card as internal storage, please copy all your personal files to your computer. See Transfer Files between Your Phone and a Computer. Update Your Phone’s Firmware Once you have backed up all your data, use the Update Firmware option to update your phone’s firmware. 1. From home, tap Apps > Settings > System updates. 2. Tap Update Firmware.  Your phone automatically downloads and installs any available updates. You may be required to power your phone off and back on to complete the software upgrade. Alternatively, you can access system updates through the notification panel. 1. Locate the System Update Available icon ( ) in notifications. 2. Pull down the status bar. 3. Tap to open the update screen. 4. Follow the onscreen instructions to restart and install the update.

Basic Operations 58 Confirm Your Current Phone Firmware 1. From home, tap Apps > Settings > About phone. 2. Locate the Baseband version read-only field. Update Your Android Operating System This option allows you to update the Android Operating System (OS) on your phone via an over-the-air connection. 1. From home, tap Apps > Settings > System updates. 2. Tap Update ZTE Software.

Basic Operations 60  The phone will download and install the PRL update and you will see a confirmation when complete.

Your Phone Interface 61 Your Phone Interface The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notification panel. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Home Screen Layout Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens. Item Description Status bar The status bar displays icons to notify you of your phone and service status information on the right side (such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time ) and notifications on the left side (such as notifications for incoming messages, missed calls, and application updates). Pull down the status bar to display the notification panel. Widget Widgets are self-contained onscreen apps that reside on your phone’s home screen. Application icons Application icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish.

Your Phone Interface 62 Item Description Folder You can group shortcuts on the home screen into folders for convenient access. Primary shortcuts Primary shortcuts are application shortcuts that appear in the same location on all of your phone’s home screens. These are customizable except for the Applications (Apps) shortcut, which remains static. Application list (Apps) Tap to open the applications (apps) list. The apps list key is a primary shortcut available from all home screens. Recent Apps key Tap to display a list of recently used applications. Home key Tap to display the main home screen. Back key Tap to return to the previous screen. Note: Your phone’s home screens cycle through so that you can keep swiping in one direction and make it back to the main home screen. The small circles above the primary shortcuts let you know your current screen position. Tip: Tap Home to return to the main home screen from any other screen. Extended Home Screens In addition to the main home screen, your phone features extended home screens to provide more space for adding icons, widgets, and more. Tap Home to display the main home screen and then slide the screen right or left to move from the main screen to an extended screen. There are up to eight and at least two extended screens available in addition to the main home screen. ● If you are not already using the maximum number of screens for your phone, you can add more screens when adding a shortcut or widget to the home screen. See Add Shortcuts to the Home Screen and Add Widgets to the Home Screen. ● If there are more than two extended screens and you remove all contents from one screen, the empty screen is deleted automatically. ● While on an extended screen, tap Home to return to the main home screen. To delete or set the home screens:

Your Phone Interface 63 ■ From any home screen, touch and hold an empty area to display thumbnail images of all screens.  To delete a home screen, tap on the corner of its thumbnail and tap OK.  To set a home screen as the main home screen, tap at the bottom of its thumbnail.  To change the order of the screens, touch and hold a thumbnail and drag it left or right to a new position. Status Bar and Notification Panel Your phone’s status and notifications are available at a glance at the top of the screen. Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notification panel or access the quick settings menu, pull down the status bar from the top of the screen. Status Bar Layout

Your Phone Interface 64 Main Status Icons Icon Status Bluetooth® active GPS active Wi-Fi® active Network (full signal) Enhanced 4G LTE data service 3G (data service) Vibration on Microphone off Speakerphone active Do not disturb mode (alarms only or priority) Do not disturb mode (total silence) Ringer off Airplane mode Alarm set Battery (charging) Battery (full charge) Battery (low) Wired headset connected

Your Phone Interface 65 Main Notification Icons Icon Notification Missed call New voicemail New personal account emails from the Email app New Exchange account emails from the Email app / New message(s) from the Gmail app New text message New MMS message New Hangout message Upcoming event USB connection Call in progress Open Wi-Fi network detected / Music playing Updates available from the Google Play Store Downloading or receiving data Uploading or sending data Notification Panel Your phone’s notifications appear at the left side of the status bar, and you can access the full notification panel by pulling down the status bar. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more.

Your Phone Interface 66 Open the Notification Panel ■ Pull down the status bar. (Slide your finger down from the top of the screen.)  The notification panel opens. To check notifications, tap an item in the list. Close the Notification Panel ■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.) – or – Tap Back to close the notification panel.

Your Phone Interface 67 Notification Panel Layout The notification panel gives you access both to notifications and the quick settings menu. Customize the Home Screen Learn how to set the wallpaper or theme, and add, move, or remove shortcuts, widgets, and folders from the home screen. Operations for Rearranging the Home Screen ● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location. ● Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove . ● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the home screen menu. Menu options include Wallpapers, Widgets, Themes, and Effects, and you also have the option to add or remove home screens. Change the Wallpaper Select and assign your phone’s background wallpaper.

Your Phone Interface 68 1. From home, touch and hold an empty space, and then tap Wallpapers.  You can also access the wallpaper menu through settings. From home, tap Settings > Display > Wallpaper. 2. Tap an option to select the wallpaper. 3. If necessary, tap Set wallpaper.  The wallpaper is set. Note: If you select Gallery, you will need to select an album and a picture. Once selected, use the crop tool to resize and position the image and then tap Done . Change the Theme Each theme contains a unique set of icons. You can change the theme to the one you like.

Your Phone Interface 69 1. From home, touch and hold an empty space, and then tap Themes. 2. Tap the theme you like.  The theme is set. Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen.

Your Phone Interface 70 1. From home, tap Apps .  The Apps list opens. 2. Touch and hold an app icon.  The icon will disengage and you will see thumbnails of your home screens. 3. Drag the icon to an empty location on one of the home screens. Note: If there are less than eight extended home screens, you can add a new extended home screen while you add a shortcut. Just drag the app icon to the right edge of the screen and drop it after you reach the right-most screen.  The shortcut is added to the home screen. Add Widgets to the Home Screen You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.

Your Phone Interface 71 1. From home, touch and hold an empty space, and then tap Widgets. 2. Touch and hold a widget icon.  The icon will disengage and float with your finger. 3. Drag the icon to an empty location on one of the home screens. Note: If there are less than eight extended home screens, you can add a new extended home screen while you add a widget. Just drag the widget icon to the right edge of the screen and drop it after you reach the right-most screen.  The widget is added to the home screen. Add Folders to the Home Screen You can group home screen shortcuts into folders for convenient access.

Your Phone Interface 72 1. From home, touch and hold a shortcut you want to place in a folder. 2. Drag the shortcut to Folder at the top left and release it.  A new folder is created. 3. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new folder.  The new shortcut is added to the folder. Change Folder Names Once you have added folders, you can change the name easily from the folder display. 1. From home, tap the folder to open it, and then tap the folder name. 2. Type a new name and then tap Done.

Phone App 73 Phone App The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options. Adjust In-Call Volume ■ Adjusting Call Volume: Press the Volume keys up or down during the call. Troubleshooting Question: Difficulty during call. Answer 1: It may not be possible to make a call properly in a noisy location. Answer 2: When calling using Speaker, check the call volume. Raising the call volume may make calling difficult. Question: Sound pops momentarily during a call. Answer: Are you changing location while calling? Sound pops when signal is weak and the phone switches to a different area. Emergency Call Cautions Emergency calls are restricted in Airplane mode. Call Using the Phone Dialer The most ―traditional‖ way to place a call is by using the phone’s dialer screen.

Phone App 74 1. From home, tap Phone to display the phone screen.  The phone app opens. If necessary, tap to display the dialer screen.

Phone App 75 2. Tap the number keys on the keypad to enter the phone number.  As you enter digits, Smart Dial searches for contacts that match. If you see the number you want to dial, tap it to place the call immediately without entering the rest of the number. 3. Tap to call the number.  The phone dials the number. The call begins when the other party answers.

Phone App 76 4. To end the call, tap .  The call ends. Troubleshooting Question: Call does not connect. Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit number including the area code. Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area. Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock: 1. From the lock screen, touch and hold the screen to display the screen where you need to draw a pattern or enter a PIN or password to unlock. 2. Touch and hold Emergency Call (ICE). 3. Tap next to 911.  As long as you are in an area covered by wireless service, the emergency call is placed.

Phone App 77 To call the 9-1-1 emergency number normally or when your account is restricted: 1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. From home, tap Phone > . 3. Tap .  As long as you are in an area covered by wireless service, the emergency call is placed. Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1 emergency location services where available. When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location. Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone. Answer Phone Calls The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more. When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call screen. Note: If your phone is turned off, all calls automatically go to voicemail.

Phone App 78 Answer an Incoming Call 1. When a call arrives, slide down to answer it.  The call begins.

Phone App 79 2. To end the call, tap .  The call ends. Mute the Ringing Sound To mute the ringer without rejecting the call, you can press the Power/Lock key, the Volume keys, Home , Back , or Recent Apps .

Phone App 80 Reject an Incoming Call ■ When a call arrives, slide up to reject it.  The ringtone or vibration will stop and the call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller.

Phone App 81 1. When a call arrives, slide Message reject up from the bottom of the screen.  You will see a list of preset text messages. 2. Tap one of the messages to send it to the caller.  The selected message will be delivered to the caller.  You can edit the reject messages through the Call settings menu. From the phone app, tap Menu > Settings > Quick responses and tap a message to edit it. In-Call Screen Layout and Operations While you’re on a call, you will see a number of onscreen options.

Phone App 82 In-Call Screen Layout Tap options to activate them during a call. ● Add call: Tap to make another call separately from the current call, which is put on hold. When both calls are connected, you can tap Swap to toggle between the two calls. ● Contacts: Open the Contacts app and view your contacts list. ● Dialpad: Toggle the appearance of the onscreen keypad. Show the keypad to enter additional numbers, for example, an extension or access code.  For example: When you call your bank’s 800 number, use the keypad to enter your account number and PIN. ● Mute: Mute the microphone during an active call. Tap again to unmute the microphone. ● Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off).  Activate Speaker to route the phone’s audio through the speaker. (You can adjust the speaker volume using the Volume keys.)  Deactivate Speaker to use the phone’s earpiece. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use.

Phone App 83 Note: When a Bluetooth headset is connected to your phone, you can route the audio through the Bluetooth headset ( ), the phone earpiece ( ), or the phone speaker ( ). Tap one of these icons and select Speaker, Handset earpiece, or Bluetooth to change how the audio is routed. ● End call: Tap to end the current call. Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, tap Phone to display the phone app. 2. Tap Contacts to display the Contacts list.  The contacts list appears.

Phone App 84 3. Tap a contact. 4. Tap the number you want to call.  The phone dials the number. The call begins when the other party answers. 5. To end the call, tap .  The call ends. Tip: You can also place a call directly from the Contacts list. Tap next to the entry you want to call to place a call to the entry's default number. Call from Call Logs The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. From home, tap Phone to display the phone app.

Phone App 85 2. Tap Recent calls to display the recent call history. Tip: To view the complete call history, scroll to the bottom of the list and tap View full call history. 3. Tap Call next to an entry to call the number.  The phone dials the number. The call begins when the other party answers.  For additional options, tap the name or number. 4. To end the call, tap .  The call ends. Optional Services The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more. Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.

Phone App 86 1. From home, tap Phone > . 2. Touch and hold to dial your voicemail number.  Your phone dials the voicemail access number. 3. Follow the system prompts to:  Create your password.  Record your name announcement.  Record your greeting. Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message. Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. Note: To set up your traditional voicemail box, see Voicemail Setup.

Phone App 87 1. From home, tap Apps > Voicemail .  You’ll see a Personalize your voicemail prompt. 2. Tap Personalize now and follow the system prompts to:  Create a password (part of standard voicemail).  Record your name announcement.  Record your greeting. Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. 3. Tap the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail services.

Phone App 88 Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review.

Phone App 89 1. From home, tap Apps > Voicemail .  You will see the voicemail inbox. 2. Tap a message to review it. Tip: There are several icons at the bottom of the review screen for calling, reply, deletion, and other options. For an explanation of all your options, tap Menu > Help > Messaging > Receiving Messages > Message Playback. Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen. 1. Listen to the current voicemail message.

Phone App 90 2. Swipe your finger left or right to display the next or previous message.  The next or previous message is displayed. You can tap to play it. You can navigate through voicemail messages as frequently as you'd like. You can even move to the next or previous message before you're finished listening to the current one. Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen. 1. From home, tap Apps > Voicemail . 2. Tap a message to review it. The following options are available while reviewing a voicemail message:  Call to call the sender.  Reply to reply the message.  Delete to delete the message.  Tap Menu > Share to share the message. Options depend on the applications installed.  Tap Menu > Archive to archive the current message. You can find it in the Archive box. Note: Not all options are available for all messages.

Phone App 92 1. From home, tap Apps > Voicemail . 2. Tap Menu > Settings > Preferences > Personalize voicemail. 3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting. Edit the Display Name via the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. 1. From home, tap Apps > Voicemail . 2. Tap Menu > Settings > Display > Display name. 3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 4. Tap OK to save your information. Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps. 1. From home, tap Phone > . 2. Tap . 3. Enter a phone number. 4. Tap .  Your caller information will not appear on the recipient’s phone. To permanently block your number, call Boost Customer Service. Phone App Settings The settings menu of the Phone app lets you configure your voicemail options and a number of other settings for the phone application. Phone App Settings Options Use the Settings menu to adjust the following settings: Setting Description

Phone App 93 Setting Description Display options Set up the way contacts are displayed and sorted in the contacts list in the Phone app. Sounds and vibration Set up the default ringtone for incoming calls and enable/disable vibration or keypad tones. Quick responses Edit the text messages that you can quickly send to rejected callers. Voicemail Adjust your voicemail settings. Speed dial Set speed dialing keys. DTMF tones Set the length of Dual-Tone Multi-Frequency signal tones. Voice privacy Use enhanced privacy mode. Plus code dialing setting Enable plus code dialing and set international dialing code. TTY mode Select a TTY mode for your phone to work with a teletypewriter. Hearing aids Turn on or off hearing aids compatibility. Noise reduction Reduce background noise during calls. Use the Call Settings Menu 1. From home, tap Phone .  The phone app opens. 2. Tap Menu > Settings.  The call settings menu appears. 3. Configure your options.  Tap a menu item to display its options.

Phone App 94  Select your options and follow the prompts to set them.  Your settings options are set. Display Options You can change the way contacts are displayed and sorted in the contacts list of the Phone app. 1. From home, tap Phone . 2. Tap Menu > Settings > Display options. 3. Tap Sort by and select First name or Last name to change the way contacts are sorted in the list. – or – Tap Name format and select First name first or Last name first to change the way contact names are displayed in the list. Sounds and Vibrate Settings You can set the default incoming call ringtone, dialpad tones, and vibration. 1. From home, tap Phone . 2. Tap Menu > Settings > Sounds and vibration. 3. Tap Phone ringtone to select a ringtone. – or – Check Dialpad tones or Also vibrate for calls to make the phone play tones when you tap the keypad or make the phone vibrate when it rings for incoming calls. Quick Responses This menu allows you to edit the text response that you can quickly send to the caller when you reject a call. See "Reject a Call and Send a Text Message" in Answer Phone Calls. 1. From home, tap Phone . 2. Tap Menu > Settings > Quick responses. 3. Tap a preset response. 4. In the window that opens, edit the message and tap OK.

Phone App 95 Voicemail Settings If you need to adjust your voicemail settings, use the Voicemail settings menu. 1. From home, tap Phone . 2. Tap Menu > Settings > Call settings > Voicemail. 3. Configure your options. Speed Dial The speed dial setting allows you to set speed dialing keys. To set up speed dialing: 1. From home, tap Phone . 2. Tap Menu > Settings > Call settings > Speed dial. 3. Tap a speed dial key. 4. Enter the phone number or tap and select one from the contacts. 5. Tap OK. Note: If you assign a number to an already in-use speed dial location, the new phone number will automatically replace the previous speed dial assignment. DTMF Tones The DTMF tones setting allows you to set the length of Dual-Tone Multi-Frequency (DTMF) signal tones. 1. From home, tap Phone . 2. Tap Menu > Settings > Call settings > DTMF tones. 3. Tap Long or Normal. Voice Privacy Voice privacy allows you to enable enhanced privacy mode. 1. From home, tap Phone . 2. Tap Menu > Settings > Call settings. 3. Check Voice privacy to enable this feature.

Phone App 96 Plus Code Dialing Setting Plus Code Dialing allows the phone to automatically dial the international access code for your location when you touch and hold in the dialer. To activate Plus Code Dialing: 1. From home, tap Phone . 2. Tap Menu > Settings > Call settings > Plus code dialing setting. 3. Check North American dialing to enable this feature. To change the international dialing code: 1. From home, tap Phone . 2. Tap Menu > Settings > Call settings > Plus code dialing setting. 3. Tap International dialing. 4. Input a new code and tap OK. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable. To turn TTY Mode on or off: 1. From home, tap Phone .

Phone App 97 2. Tap Menu > Settings > Accessibility > TTY mode. 3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on. – or – Tap TTY Off to turn TTY mode off.  Your phone’s TTY mode is set. Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack. Warning: 9-1-1 Emergency Calling It is recommended that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this. Hearing Aids Your phone supports HAC (Hearing Aid Compatibility) function. When you turn on the hearing aid compatibility and use a hearing aid device with a telecoil in it to answer the phone, it will help you hear more clearly during the phone call. 1. From home, tap Phone . 2. Tap Menu > Settings > Accessibility. 3. Check Hearing aids to turn on HAC.  The hearing aid compatibility is turned on.

Phone App 98 Noise Reduction With noise reduction, your phone can use the microphone on its back to reduce background noise during calls. 1. From home, tap Phone . 2. Tap Menu > Settings > Call settings. 3. Check or uncheck Noise reduction to enable or disable this feature.

Contacts 99 Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information. Boost Mobile is not responsible for any damages from lost or changed contacts. Add a Contact You can add contacts from your phone’s Contacts or Phone application. Enter details such as name, phone numbers, email addresses, mailing addresses, and more. 1. From home, tap Apps > Contacts .  You will see the Contacts list.

Contacts 100 2. Tap to add a contact.  The Add new contact screen appears. 3. Use the keyboard to enter as much information as you want.

Contacts 101  : Tap the picture icon to assign a picture to the contact.  Name  Phone  Email  More Fields: Tap More Fields to include additional information such as address, ringtone, Notes, Website, etc. If you have multiple accounts associated with your phone, tap the area above the contact name and select an account. • Select Google if you want to save contacts to your Google Account; these will be synced automatically with your Google Account online. • Select Phone-only, unsynced contact as the sync account if you want your contacts on your phone only; they will not be synced with your Google Account. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the type below the field and select the appropriate type. Note: To delete a phone number, email address, or other information, tap beside it. 4. When you have finished adding information, tap on the top right.  The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. 1. From home, tap Phone > .

Contacts 102 2. Enter a phone number. 3. To add the number to an existing contact, tap Add to a contact. To add a new contact, tap Create new contact.  For an existing contact, tap the contact name and select a number type for the new number.  For a new contact, enter the name and any additional information. 4. Tap OK if you are updating an existing contact, or if you are saving a new contact.  The number is saved. View Contacts View a contact’s details by displaying a contact entry.

Contacts 103 1. From home, tap Apps > Contacts .  You will see the Contacts list. 2. Tap a contact to view its details.  The contact’s detailed listing appears.

Contacts 104 Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Item Description Groups tab Show contact groups. Favorites tab Show favorite contacts. Contacts tab Show all contacts. Contact Tap to show contact’s details. Scroll Scroll the contacts list by letter. Call Place a call to the contact. Add new Add a new contact. Search Search contacts. More options Get more contacts options.

Contacts 105 Edit a Contact Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, tap Apps > Contacts .  You will see the Contacts list. 2. Tap a contact to view its details.  The contact’s detailed listing appears. 3. Tap Edit . 4. Tap any field you want to change or add. See Add a Contact.

Contacts 106 5. Add or edit the information, and then tap .  Your changes are saved to the contact entry. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the type below the field. Delete a Contact You can delete a contact from the contacts details page. 1. From home, tap Apps > Contacts .  You will see the Contacts list.

Contacts 107 2. Tap a contact to view its details.  The contact’s detailed listing appears. 3. Tap Menu > Delete. 4. Tap OK.  The contact is deleted. Tip: You can also touch and hold the contact from the contact list and then tap > OK. Share a Contact You can quickly share contacts using Bluetooth, email, Gmail, messaging, and more. 1. From home, tap Apps > Contacts .  You will see the Contacts list. 2. Tap a contact to display it, and then tap Menu > Share.  You will see the Share contact via menu.

Contacts 108 3. In the Share contact via menu, select a method:  Messaging to send the information in a multimedia message. Select a contact or enter a wireless phone number or email address, enter any additional information, and then tap or Send. For more information on messaging, see Send a Multimedia Message (MMS).  Bluetooth to send the information via Bluetooth. See Bluetooth for information on pairing and sending via Bluetooth.  Drive to upload the information as a vCard file to Google Drive.  Email/Gmail to send the information as an attachment. Address the message, add a subject and a message, and then tap . See Compose and Send Email and Create and Send a Gmail Message for details.  Wi-Fi Direct to send the information via Wi-Fi Direct. See Wi-Fi Direct for information on pairing and sending via Wi-Fi Direct. 4. Complete the required steps as prompted for the selected method.  The selected contact will be shared. Import Contacts Your phone offers a couple of options for importing contacts from the phone's internal storage, installed SD memory cards or external devices via USB. This is especially useful when you need to transfer contacts between different devices.

Contacts 109 Before Importing Contacts from an SD Card You will need to have copied previously backed up contacts information into your phone's internal storage, an installed SD card, or a USB storage device before you can import contacts. See SD Card for SD card information. Import Contacts from Internal Storage, an SD Card or USB Storage 1. From home, tap Apps > Contacts .  You will see the Contacts list. 2. Tap Menu > Import/Export.  You will see the Import/export contacts menu. 3. Tap Import from storage.

Contacts 110 4. Select an account for the imported contacts. 5. Follow the onscreen instructions to complete the import.  The contacts are imported and stored in the selected account. Back Up Contacts If you are saving contacts to an account that does not automatically back them up via the Cloud, you can manually back them up for re-import if needed. You can back up your contacts to an installed SD card or the phone storage, depending on your "Save location" setting. See Storage Settings. 1. From home, tap Apps > Contacts .  You will see the Contacts list.

Contacts 111 2. Tap Menu > Import/Export.  You will see the Import/export contacts menu. 3. Tap Export to storage.

Contacts 112 4. The phone will prompt you with the name and the directory of the vCard file. Tap OK to create the file.  The contacts are exported and saved to the installed SD card or the phone storage.

Messaging and Internet 113 Messaging and Internet With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging. Text and Multimedia Messaging With text messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone. Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture slideshows, contact cards (vCard), or appointments (vCalendar). See your service plan for applicable charges for messaging. Send a Text Message Quickly compose and send text messages on your phone. 1. From home, tap Messaging . 2. On the Messaging screen, tap . The New message screen opens. 3. Fill in one or more recipients. You can:  Enter phone numbers directly in the To field. If you’re sending the message to several phone numbers, tap Next or the return key on the keyboard after entering each number. As you enter information, any matching phone numbers from your contacts list are displayed. Tap a match to enter that number or address directly.  Tap the icon, and then select the contacts to whom you want to send the message. You can also select from call log, favorite contacts, or contact groups as recipients. When you have selected all the message recipients, tap OK.  Enter the first few letters of the recipient's name to display a matching list of names from your stored contacts. Tap a match to add the recipient.

Messaging and Internet 114 4. Tap the ―Type message‖ box and then start composing your message. Note: A counter appears above the Send button ( ) to tell you how many characters are left. Once you go over the 160-character limit, a new message is created but automatically joined into one when received. 5. When done, tap Send to send the text message. Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. From home, tap Messaging . 2. On the Messaging screen, tap . The New message screen opens. 3. Fill in one or more recipients. You can:  Enter phone numbers directly in the To field. If you’re sending the message to several phone numbers, tap Next or the return key on the keyboard after entering each number. As you enter information, any matching phone numbers from your contacts list are displayed. Tap a match to enter that number or address directly.  Tap the icon, and then select the contacts to whom you want to send the message. You can also select from call log, favorite contacts, or contact groups as recipients. When you have selected all the message recipients, tap OK.

Messaging and Internet 115  Enter the first few letters of the recipient's name to display a matching list of names from your stored contacts. Tap a match to add the recipient. Note: You can add a subject line by tapping Menu > Add subject. 4. Tap the ―Type message‖ box, and then start composing your message. 5. Tap . 6. In the Attach window, select from the following file attachments:  Picture. Select a picture to attach to your MMS.  Capture picture. Open the camera and take a photo to attach to your MMS.  Video. Select a video clip to attach to your MMS.  Capture video. Open the camcorder and shoot a video clip to attach to your MMS.  Audio. Select an audio file to attach to your MMS.  Record audio. Open Sound Recorder and record an audio file to attach to your MMS.  Slideshow. See "Create a Slideshow" for details.  Files. Open File Manager and select a file to attach to your MMS.  Insert contacts. Select a contact entry and add it to your MMS as a vCard attachment. 7. To make changes to your attachment, tap Replace or Remove. 8. Tap Send to send the MMS message. Create a Slideshow In a multimedia message, you can add slides, each containing a picture, video, or audio. 1. In the multimedia message you’re composing, tap > Slideshow. 2. On the Edit slideshow screen, tap Slide 1. Note: You can tap Add slide to add more slides. 3. To compose your slideshow, do any of the following:  Add a picture. Tap ADD PICTURE, > Add picture or Capture picture.  Add a video. Tap Menu > Add video or Capture video. (You cannot add both a picture and a video on the same slide.)  Add music or a voice recording. Tap Menu > Add music and then tap Audio or Record audio.

Messaging and Internet 116  Add a caption. Tap the ―Type message, or leave blank‖ box.  Add some preset text. Tap Menu > Quick Text.  Insert a smiley to the caption. Tap Menu > Insert smiley.  Set text layout. Tap Menu > Layout.  Preview your slide. Tap Menu > Preview.  Remove the caption on the slide. Tap Menu > Remove text.  Set duration for this slide. Tap Menu > Duration.  Add a new slide. Tap Menu > Add slide.  View the next or previous slide. Tap or . 4. When you have finished composing the slideshow, tap Back to return to the New message screen. Tip: To compose a slideshow, you can also simply attach multiple items separately to the MMS message. Tap and select a file type, location, and file and then repeat it for additional slides. Your phone will automatically compile a slideshow. Save and Resume a Draft Message While composing a text or multimedia message, tap Back to automatically save your message as a draft. To resume composing the message: 1. From home, tap Messaging . 2. On the Messaging screen, the draft messages are marked with a red word "Draft" next to them. You can also tap Menu > Drafts to view them. 3. Tap the message to resume editing it. 4. When you finish editing the message, tap Send . New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Text and MMS Options for details.

Messaging and Internet 117 A new message icon ( / ) also appears in the notifications area of the status bar to notify you of a new text or multimedia message. The Messaging application icon (if shown on the home screen) also displays the number of new messages . ■ To open the message, pull down the status bar to open the notification panel. Tap the new message to open and read it. For information on reading and replying to messages see Manage Message Conversations. Manage Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messaging screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen. Read a Text Message ■ Do one of the following:  On the Messaging screen, tap the text message or conversation to open and read it.  If you have a new message notification, pull down the status bar to open the notification panel. Tap the new message to open and read it. To return to the Messaging screen from a conversation, tap Back . Note: To view the details of a particular message, in the conversation, tap the message to open the options menu, and then tap View details. Note: If a message contains a link to a Web page, tap the link in the message and then tap Visit to open it in the Web browser. Note: If a message contains a phone number or an email address, tap the phone number or email in the message to dial the number, send a message, send an email, or add it to your contacts. View a Multimedia Message (MMS) 1. From home, tap Messaging . 2. On the Messaging screen, tap a multimedia message or conversation to open it. 3. Tap the attachment to open it.  If the attachment is a vCard contact, tap View or Import to view the contact or import it to your contacts. For more information, see Contacts.  If the attachment is a vCalendar file, you can import the calendar event. For information on using Calendar, see Calendar. Note: When Auto-retrieve in MMS settings is disabled, only the message header is downloaded. To download the entire message, tap the Download button at the right side of the message. For details, see Text and MMS Options.

Messaging and Internet 118 Note: If you are concerned about the size of your data downloads, check the multimedia message size before you download it. Reply to a Message 1. From home, tap Messaging . 2. On the Messaging screen, tap a conversation to open it. 3. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send . Note: To reply to a text message with a multimedia message, open the text message, tap or Menu > Add subject. The text message is automatically converted into a multimedia message. Protect (Lock) a Message You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. 1. From home, tap Messaging . 2. On the Messaging screen, tap a conversation. 3. Tap the message that you want to lock. 4. Tap Lock on the options menu. A lock icon is displayed at the bottom of the message. Delete Conversations 1. From home, tap Messaging . 2. On the Messaging screen, tap Menu > Select…. 3. Select the conversations you want to delete. 4. Tap Delete and then tap OK to confirm. Any locked messages will not be deleted unless you select the Delete locked messages check box. Tip: You can also delete a conversation while you're viewing it. While viewing a conversation, tap Menu > Delete thread, and then tap OK to confirm. Any locked messages in the conversation will not be deleted unless you select the Delete locked messages check box. Delete a Single Message 1. While viewing a conversation, tap the message that you want to delete.  If the message is locked, tap Unlock on the options menu and tap the message again to display the options menu. 2. Tap Delete on the options menu.

Messaging and Internet 119 3. When prompted to confirm, tap OK. View Contact Information from a Message When you have received a message from someone in your stored contacts, you can tap the contact’s picture or icon on the messaging screen to open the contact details. Depending on the stored contact information, you can view the contact details, place a phone call or send an email message to the contact, and more. Text and MMS Options The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications. 1. From home, tap Messaging . 2. On the Messaging screen, tap Menu > Settings. You can set the following: SMS Enabled ■ Change your default app for SMS and MMS. Tap Default SMS app and select Hangouts or Messaging. Storage ● Delete old messages: Automatically delete older messages, except for locked messages, when the set limits are reached. ● Text message limit: Choose the maximum number of text messages to store in each conversation. ● Multimedia message limit: Choose the maximum number of MMS messages to store in each conversation. Text (SMS) Messages ■ SMS Reassembly: Automatically reassemble segmented long SMS. Multimedia (MMS) Messages ● Auto-retrieve: Select this option to automatically retrieve all your multimedia messages completely. When selected, the multimedia message header plus the message body and attachments will automatically download to your phone. If you clear this check box, only the multimedia message header will be retrieved and shown in your Messaging screen. ● Group messaging: Automatically send messages as MMS when there are multiple recipients. Display Settings ● Bubble and background: Choose the pattern of the dialog balloons and background displayed in every conversation.

Messaging and Internet 120 Notifications ● Notifications: Select this option if you want to receive a notification in the status bar when a new text or multimedia message arrives. ● Select ringtone: Select a ringtone that is specific to new text and multimedia messages. Note that the ringtone briefly plays when selected. ● Vibrate: Select this option if you want the phone to vibrate when a new text or multimedia message arrives. Signature Settings ● Edit signature: Edit the signature for outgoing messages. ● Add signature: Select this option if you want to attach the signature to all outgoing messages. WAP Push Switch ■ Enable wap push receiving: Check this option if you want to receive WAP push messages. Emergency Alerts ■ Receive emergency alerts: Tap this option and check the threat levels that you want to receive alerts for. Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. Gmail Cautions Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone from receiving Gmail. Create and Send a Gmail Message Use your phone to create and send Gmail messages. 1. From home, tap Apps > Gmail . If prompted, tap Take me to Gmail.  The Gmail inbox opens. 2. In the inbox, tap Compose .  The Gmail composition window opens.

Messaging and Internet 121 3. Enter the message recipient(s), subject, and message, and then tap Send .  The Gmail message is sent. Gmail Composition Options ● Adding Cc/Bcc: In the mail composition window, tap on the "To" line, and then add recipients. ● Attaching Pictures or Videos: In the mail composition window, tap > Attach file or Insert from Drive. Locate and then tap the picture or video you want to attach. ● Save as a Draft (Send Later): While composing your message, tap Menu > Save draft. The message is saved as a draft for later. ● Delete Mail Being Composed: In the mail composition window, tap Menu > Discard > Discard. Note: To view your draft email messages, at the top left of the inbox, tap > Drafts. Note: To view your sent messages, at the top left of the inbox, tap > Sent. Check Received Gmail Messages Your phone allows you to access, read, and reply to all your Gmail messages.

Messaging and Internet 122 Open New Gmail Messages When new Gmail arrives, you will see / in the status bar. 1. Pull down the status bar to display the notification panel. 2. Tap the new message from the notification panel.  The new Gmail message opens.  If you have two or more new Gmail messages, tapping the notification opens the Gmail inbox. Open Gmail Messages You can also read and reply to all your Gmail messages from the Gmail inbox. 1. From home, tap Apps > Gmail .  The Gmail inbox opens. 2. Tap the message thread you want to view.  The message thread opens, with the newest message displayed. Options when Reviewing Gmail Messages ● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your reply message, and tap Send .  To reply to all, tap Options > Reply all.

Messaging and Internet 123 ● Forwarding Gmail Messages: With the Gmail message open, tap Options > Forward, enter a recipient and an additional message, and tap Send . Use Gmail Labels Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation threads. For example, when a new thread starts with a received mail, the label "Inbox" is automatically added to the thread. By then adding the label "travel," all threads with "travel" are shown in a list. 1. From home, tap Apps > Gmail .  The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options > Move to. 3. Tap a label for the thread.  The thread is added to the selected label. Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for archived threads, they appear in the inbox again. 1. From home, tap Apps > Gmail .

Messaging and Internet 124  The inbox opens. 2. Swipe a conversation thread from left to right or from right to left out of the list.  The thread is now archived. Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives that includes user's address as a recipient or in Cc, mail will again appear in the inbox. 1. From home, tap Apps > Gmail .  The inbox opens.

Messaging and Internet 125 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options > Mute.  The thread is now hidden. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox. 1. From home, tap Apps > Gmail .  The inbox opens.

Messaging and Internet 126 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete .  The thread is deleted. Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. 1. From home, tap Apps > Gmail .  The inbox opens. 2. Tap .

Messaging and Internet 127 3. Enter your search text and tap the search key on the keyboard.  The search results appear. Tap a message or thread from the list to display it. Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone’s Gmail inbox. 1. From home, tap Apps > Gmail .  The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options > Report spam or Report phishing.

Messaging and Internet 128  The selected message is reported as spam or phishing Gmail. Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts > Add account. 2. Tap Google, and then tap Enter your email.

Messaging and Internet 131 1. From home, tap Apps > Email .  The Account setup screen for adding an account appears if no email account has been previously set up. 2. Follow the onscreen instructions to set up your email account.  The email account is set up and you will begin receiving email. Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. 1. From home, tap Apps > Email .  The email inbox opens.

Messaging and Internet 132 2. Tap Menu > Settings. 3. Tap Add account . 4. Follow the onscreen instructions to complete the account setup.  The email account is added and you will begin receiving email for the account. Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts > Add account > Email. 2. Select an email server. Tap Others if the server you use is not listed. 3. Enter the Email address and Password for the email account and then tap Next.  Tapping Next prompts your phone to attempt a "regular" email setup and test the incoming and outgoing servers.

Messaging and Internet 133  If you have custom settings you need to configure, tap Manual setup and enter your settings. These may include mail type, user name, password, server, security type, etc. 4. Select your sync settings and then tap Next. 5. Enter an account name and a display name and tap Next to complete setup.  The email account is set up and you will begin receiving email for the account. Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details. You should get all pertinent information for the email account, such as incoming and outgoing server settings, before you proceed. Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful Exchange features. Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s Exchange Server administrator for required account settings information. 1. From home, tap Apps > Settings > Accounts > Add account > Corporate. 2. Enter the Email address and Password for the email account and then tap Next.  Tapping Next prompts your phone to attempt an automatic setup and test the incoming and outgoing servers.

$Messaging and Internet 134  If the automatic setup fails, you need to enter your settings. These may include domain\username, password, server, security type, etc. 3. Follow the onscreen prompts to configure options for the account. Then tap Next. 4. Enter an account name and tap Next to complete setup.  Your corporate email account is set up and you will begin receiving email for the account. Compose and Send Email Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. From home, tap Apps > Email .  The email inbox opens.  If you want to switch to a different email account, tap the account name at the top left of the screen and select another account. 2. Tap Compose .  The email composition window opens. 3. Enter the message recipient(s), subject, and message.  You can add multiple recipients to an email message.  To add recipients from contacts, groups, or history, tap , select the contact(s) you wish to include, and then tap Select.  To add an attachment to the message, tap > Attach file, select an attachment type and an attachment. 4. Tap Send .  The email message is sent.$