ZTE ZTEN9519 LTE/CDMA/WCDMA/GSM(GPRS) Multi-Mode Digital Mobile Phone User Manual

ZTE Corporation LTE/CDMA/WCDMA/GSM(GPRS) Multi-Mode Digital Mobile Phone Users Manual

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ZTEN9519 User Manual HTML Version

Users Manual

Important Information

for the Device Name

[FPO FOR PHONE LOGO]

2 Important Safety Information

IMPORTANT SAFETY

INFORMATION

This booklet contains important operational

and safety information that will help you safely

use your phone. Failure to read and follow the

information provided in this booklet may result in

serious bodily injury, death, or property damage.

General Precautions

There are several simple guidelines

to operating your phone properly and

maintaining safe, satisfactory service.

+To maximize performance, do not touch the

bottom portion of your phone where the internal

antenna is located while using the phone.

+Speak directly into the mouthpiece.

+Avoid exposing your phone and

accessories to rain or liquid spills. If your

phone does get wet, immediately turn

the power off and remove thebattery.

+Do not expose your phone to direct

sunlight for extended periods of time

(such as on the dashboard of a car).

+Although your phone is quite sturdy,

it is a complex piece of equipment

and can be broken. Avoid dropping,

hitting, bending, or sitting on it.

+Any changes or modifications to your phone

not expressly approved in this document could

void your warranty for this equipment and void

your authority to operate this equipment.

Note: For the best care of your device, only

authorized personnel should service your

phone and accessories. Failure to do so may

be dangerous and void your warranty.

2 Important Safety Information Important Safety Information 3

Maintaining Safe Use of and

Access toYour Phone

Do Not Rely on Your Phone

for EmergencyCalls

Mobile phones operate using radio signals,

which cannot guarantee connection in all

conditions. Therefore you should never rely

solely upon any mobile phone for essential

communication (e.g., medical emergencies).

Emergency calls may not be possible on all

cellular networks or when certain network

services or mobile phone features are in use.

Check with your local service provider for details.

Using Your Phone While Driving

Talking on your phone while driving (or

operating the phone without a hands-free

device) is prohibited in some jurisdictions.

Laws vary as to specific restrictions.

Remember that safety always comes first.

Following Safety Guidelines

To operate your phone safely and efficiently,

always follow any special regulations

in a given area. Turn your phone off in

areas where use is forbidden or when it

may cause interference ordanger.

Using Your Phone Near Other

ElectronicDevices

Most modern electronic equipment is shielded

from radio frequency (RF) signals. However,

RF signals from wireless phones may affect

inadequately shielded electronic equipment.

RF signals may affect improperly installed or

inadequately shielded electronic operating

systems or entertainment systems in motor

vehicles. Check with the manufacturer or their

representative to determine if these systems are

adequately shielded from external RF signals.

Also check with the manufacturer regarding any

equipment that has been added to your vehicle.

4 Important Safety Information

Consult the manufacturer of any personal

medical devices, such as pacemakers

and hearing aids, to determine if they are

adequately shielded from external RF signals.

Note: Always turn off the phone in healthcare

facilities, and request permission before

using the phone near medical equipment.

Turning Off Your Phone Before Flying

Turn off your phone before boarding any aircraft.

To prevent possible interference with aircraft

systems, the U.S. Federal Aviation Administration

(FAA) regulations require you to have permission

from a crew member to use your phone while

the plane is on the ground. To prevent any

risk of interference, FCC regulations prohibit

using your phone while the plane is in the air.

Turning Off Your Phone in Dangerous Areas

To avoid interfering with blasting operations, turn

your phone off when in a blasting area or in other

areas with signs indicating two-way radios should

be turned off. Construction crews often use

remote-control RF devices to set off explosives.

Turn your phone off when you’re in any area

that has a potentially explosive atmosphere.

Although it’s rare, your phone and accessories

could generate sparks. Sparks can cause

an explosion or fire, resulting in bodily injury

or even death. These areas are often, but

not always, clearly marked. They include:

+Fueling areas such as gas stations.

+Below deck on boats.

+Fuel or chemical transfer or storage facilities.

+Areas where the air contains chemicals or

particles such as grain, dust, or metal powders.

+Any other area where you would normally be

advised to turn off your vehicle’s engine.

Note: Never transport or store flammable

gas, flammable liquids, or explosives in

the compartment of your vehicle that

contains yourphone or accessories.

4 Important Safety Information Important Safety Information 5

Restricting Children’s Access to Your Phone

Your phone is not a toy. Do not allow

children to play with it as they could hurt

themselves and others, damage the phone

or make calls that increase your invoice.

Using Your Phone With a

Hearing AidDevice

A number of Boost phones have been

tested for hearing aid device compatibility.

When some wireless phones are used with

certain hearing devices (including hearing

aids and cochlear implants), users may

detect a noise which can interfere with the

effectiveness of the hearingdevice.

Some hearing devices are more immune than

others to this interference noise, and phones also

vary in the amount of interference noise they may

generate. ANSI standard C63.19 was developed

to provide a standardized means of measuring

both wireless phone and hearing devices to

determine usability rating categories for both.

Ratings have been developed for mobile

phones to assist hearing device users find

phones that may be compatible with their

hearing device. Not all phones have been

rated for compatibility with hearing devices.

Phones that have been rated have a label

located on the box. At the time this booklet was

printed, the HAC ratings were not available.

These ratings are not guarantees. Results will

vary depending on the user’s hearing device

and individual type and degree of hearing loss.

If a hearing device is particularly vulnerable

to interference noise; even a phone with a

higher rating may still cause unacceptable

noise levels in the hearing device. Trying out

the phone with your hearing device is the best

way to evaluate it for your personal needs.

M-Ratings: Phones rated M3 or M4 meet FCC

requirements for hearing aid compatibility

6 Important Safety Information

and are likely to generate less interference

to hearing devices than unrated phones. (M4

is the better/higher of the two ratings.)

T-Ratings: Phones rated T3 or T4 meet FCC

requirements and are likely to be more usable

with a hearing device’s telecoil (“T Switch” or

“Telephone Switch”) than unrated phones. (T4

is the better/higher of the two ratings. Note that

not all hearing devices have telecoils in them.)

Note: New Technologies, Including Wi-Fi

This phone has been tested and rated

for use with hearing aids for some of the

wireless technologies that it uses. However,

there may be newer wireless technologies

(including Wi-Fi) used in this phone that have

not been tested for use with hearing aids.

Hearing aid devices may also be measured

for immunity to interference noise from

wireless phones and should have ratings

similar to phones. Ask your hearing healthcare

professional for the rating of your hearing aid.

Add the rating of your hearing aid and your

phone to determine probable usability:

+Any combined rating equal to or greater

than six offers excellent use.

+Any combined rating equal to five

is considered normal use.

+Any combined rating equal to

four is consideredusable.

Thus, if you pair an M3 hearing aid with an M3

phone, you will have a combined rating of six for

“excellent use.” This is synonymous for T ratings.

It is further suggested you experiment with

multiple phones (even those not labeled M3/

T3 or M4/T4) while in the store to find the one

that works best with your hearing aid device.

Should you experience interference or find the

quality of service unsatisfactory after purchasing

your phone, promptly return it to the store.

6 Important Safety Information Important Safety Information 7

More information about hearing aid

compatibility may be found at: fcc.gov,

fda.gov, and accesswireless.org.

Getting the Best Hearing Device

Experience With Your Phone

To further minimize interference:

+Set the phone’s display and keypad backlight

settings to ensure the minimum time interval:

1. Touch > > Settings > Display.

2. Touch Sleep to set the time interval

beforethe display backlight turns oﬀ;

touchNavigation key light duration to

turnon or oﬀ keypad backlight and set

backlight duration.

+Position the phone so the internal antenna

is farthest from your hearing aid.

+Move the phone around to find the point with

least interference.

Caring for the Battery

Protecting Your Battery

The guidelines listed below help you get the

most out of your battery’s performance.

+Recently there have been some public reports

of wireless phone batteries overheating,

catching fire, or exploding. It appears that many,

if not all, of these reports involve counterfeit

or inexpensive, aftermarket-brand batteries

with unknown or questionable manufacturing

standards. Boost is not aware of similar

problems with Boost phones resulting from

the proper use of batteries and accessories

approved by Boost or the manufacturer

of your phone. Use only Boost-approved

or manufacturer-approved batteries and

accessories found at boostmobile.com or

through your phone’s manufacturer. Buying

theright batteries and accessories is the

bestway to ensure they’re genuine and safe.

8 Important Safety Information

+In order to avoid damage, charge the

battery only in temperatures that range

from 32° F to 113° F (0° C to 45° C).

+Don’t use the battery charger in direct sunlight

or in high humidity areas, such as the bathroom.

+Never dispose of the battery by incineration.

+Keep the metal contacts on

top of the batteryclean.

+Don’t attempt to disassemble or

short-circuit the battery.

+The battery may need recharging if it has

not been used for a long period of time.

+It’s best to replace the battery when it no

longer provides acceptable performance.

It can be recharged hundreds of

times before it needsreplacing.

+Don’t store the battery in high temperature

areas for long periods of time. It’s best

to follow these storage rules:

+Less than one month:

-4° F to 140° F (-20° C to 60° C)

+More than one month:

-4° F to 113° F (-20° C to 45° C)

Disposal of Lithium Ion (Li-Ion) Batteries

Do not handle a damaged or leaking

Li-Ion battery as you can be burned.

For safe disposal options of your Li-Ion batteries,

contact your nearest authorized service center.

Special Note: Be sure to dispose of your battery

properly. In some areas, the disposal of batteries

in household or business trash may be prohibited.

CTIA Requirements

+Do not disassemble or open, crush,

bend or deform, puncture or shred.

+Do not modify or remanufacture, attempt

to insert foreign objects into the battery,

immerse or expose to water or other liquids,

expose to fire, explosion or other hazard.

8 Important Safety Information Important Safety Information 9

+Only use the battery for the system

for which it is specified.

+Only use the battery with a charging system

that has been qualified with the system per

CTIA Certification Requirements for Battery

System Compliance to IEEE 1725. Use of an

unqualified battery or charger may present a

risk of fire, explosion, leakage, or other hazard.

+Do not short circuit a battery or allow metallic

conductive objects to contact battery terminals.

+Replace the battery only with another battery

that has been qualified with the system

per this standard, IEEE-Std-1725. Use of an

unqualified battery may present a risk of

fire, explosion, leakage or other hazard.

+Promptly dispose of used batteries in

accordance with local regulations.

+Battery usage by children

should be supervised.

+Avoid dropping the phone or battery. If the

phone or battery is dropped, especially on a

hard surface, and the user suspects damage,

take it to a service center for inspection.

+Improper battery use may result in a

fire, explosion or other hazard.

+The phone shall only be connected to CTIA

certified adapters, products that bear the

USB-IF logo or products that have completed

the USB-IF compliance program.

Radio Frequency (RF) Energy

Understanding How Your Phone Operates

Your phone is basically a radio transmitter and

receiver. When it’s turned on, it receives and

transmits radio frequency (RF) signals. When you

use your phone, the system handling your call

controls the power level. This power can range

from 0.006 watt to 0.2 watt in digital mode.

1.0 centimeters)

10 Important Safety Information

Knowing Radio Frequency Safety

The design of your phone complies with

updated NCRP standards described below.

In 1991–92, the Institute of Electrical and

Electronics Engineers (IEEE) and the American

National Standards Institute (ANSI) joined

in updating ANSI’s 1982 standard for safety

levels with respect to human exposure to RF

signals. More than 120 scientists, engineers and

physicians from universities, government health

agencies and industries developed this updated

standard after reviewing the available body of

research. In 1993, the Federal Communications

Commission (FCC) adopted this updated

standard in a regulation. In August 1996, the

FCC adopted hybrid standard consisting of the

existing ANSI/IEEE standard and the guidelines

published by the National Council of Radiation

Protection and Measurements (NCRP).

Body-Worn Operation

To maintain compliance with FCC RF exposure

guidelines, if you wear a handset on your body,

use a Boost-supplied or Boost-approved

carrying case, holster or other body-worn

accessory. If you do not use a body-worn

accessory, ensure the antenna is at least

from your body when

transmitting. Use of non-approved accessories

may violate FCC RF exposure guidelines.

For more information about RF exposure,

visit the FCC website at fcc.gov.

Specific Absorption Rates

(SAR) for WirelessPhones

The SAR value corresponds to the relative

amount of RF energy absorbed into the

head of a user of a wireless handset.

The SAR value of a phone is the result of an

extensive testing, measuring and calculation

process. It does not represent how much RF the

Body-worn and 1.06W/kg for hotspot.

tested was 0.47W/kg for head and 1.08W/kg for

The highest SAR value for this model phone when

10 Important Safety Information Important Safety Information 11

phone emits. All phone models are tested at

their highest value in strict laboratory settings.

But when in operation, the SAR of a phone can

be substantially less than the level reported

to the FCC. This is because of a variety of

factors including its proximity to a base station

antenna, phone design and other factors. What

is important to remember is that each phone

meets strict federal guidelines. Variations in

SARs do not represent a variation in safety.

values between different model phones do

not mean variations in safety. SAR values at

or below the federal standard of 1.6 W/kg are

considered safe for use by the public.

FCC Radio Frequency Emission

This phone meets the FCC Radio

Frequency Emission Guidelines.

FCC ID number:

More information on the phone’s SAR can be

found from the following FCC website:

http://fcc.gov/oet/ea/.

FCC Notice

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1) this device may not cause harmful interference,

and (2) this device must accept any

interference received, including interference

that may cause undesired operation.

Changes or modifications not expressly approved

by the party responsible for compliance could

void the user’s authority to operate the equipment.

12 Important Safety Information Important Safety Information 13

Note: This equipment has been tested and found

to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable

protection against harmful interference in a

residential installation. This equipment generates,

uses and can radiate radio frequency energy

and, if not installed and used in accordance

with the instructions, may cause harmful

interference to radio communications.

However, there is no guarantee that interference

will not occur in a particular installation.

If this equipment does cause harmful

interference to radio or television reception,

which can be determined by turning the

equipment off and on, the user is encouraged

to try to correct the interference by one

or more of the followingmeasures:

+Reorient the direction of the internal antenna.

+Increase the separation between

the equipment and receiver.

+Connect the equipment into an outlet

on a circuit different from that to

which the receiver isconnected.

+Consult the dealer or an experienced

radio/TV technician for help.

Owner’s Record

The model number, regulatory number, and

serial number are located on a nameplate

inside the battery compartment. Record

the serial number in the space provided

below. This will be helpful if you need to

Model:

[device name]

Serial No.:

User Guide Proprietary Notice

No part of this publication may be exerpted,

reproduced, translated or utilized in any form

or by any means, electronic or mechanical,

12 Important Safety Information Important Safety Information 13

including photocopying and microfilm, without

the prior written permission of ZTE Corporation.

The manual is published by ZTE Corporation. We

reserve the right th make modifications on print

errors or update specifications without

prior notice.

LCA Assessment

We have done an LCA assessment for

[device

name]

using the LCA assessment systems (EIME

system) from BV, and have had it peer-reviewed by

our Green Product manager who confirms that the

LCA test report complies with related

standard requirement.

14 Manufacturer's Warranty

MANUFACTURER’S

WARRANTY

Your device has been designed to provide you

with reliable, worry-free service. If for any reason

you have a problem with your equipment, please

refer to the manufacturer’s warranty in this section.

Manufacturer’s Warranty

ZTE (“Seller”) offers you a limited warranty that the

enclosed product or products (the “Product”) will

be free from defects in material and workmanship

for a period that expires one year from the date

of sale of the Product to you, provided that

you are the original end-user purchaser of the

Product and provided that your purchase was

made from a supplier authorized by the Seller.

Transfer or resale of a Product will automatically

terminate warranty coverage with respect to that

Product. This limited warranty is not transferable

to any third party, including but not limited to

any subsequent purchaser or owner of the

Product. This limited warranty is applicable to

end users in the United States and Puerto Rico.

Seller will, at its sole and absolute discretion,

either repair or replace a Product (which unit

may use refurbished parts of similar quality and

functionality) if found by Seller to be defective in

material or workmanship, or if Seller determines

that it is unable to repair or replace such Product,

Seller will refund the purchase price for such

Product, provided that the subject Product (i) is

returned to a Seller authorized service center

within the one year warranty period, and (ii) is

accompanied by a proof of purchase in the

form of a bill of sale or receipted invoice which

evidences that the subject Product is within the

one year warranty period. After the one year

warranty period, you must pay all shipping, parts

and labor charges. In the event that the product is

deemed un-repairable or has been removed from

14 Manufacturer's Warranty Manufacturer's Warranty 15

the list of products supported by the Seller, you

will only be liable for shipping and labor charges.

This limited warranty does not cover and is void

with respect to the following: (i) any Product

which has been improperly installed, repaired,

maintained or modified; (ii) any Product which

has been subjected to misuse (including any

Product used in conjunction with hardware

electrically or mechanically incompatible or

used with accessories not approved by Seller),

abuse, accident, physical damage, abnormal

operation, improper handling, neglect, exposure

to fire or liquid; (iii) any Product operated outside

published maximum ratings; (iv) cosmetic

damage; (v) any Product on which warranty

stickers or Product serial numbers have been

removed, altered, or rendered illegible; (vi) cost

of installation, removal or reinstallation; (vii) signal

reception problems (unless caused by defects

in material and workmanship); (viii) damage

the result of fire, flood, acts of God or other acts

which are not the fault of Seller and which the

Product is not specified to tolerate, including

damage caused by mishandling, shipping and

blown fuses; (ix) consumables (such as fuses);

or (x) any Product which has been opened,

repaired, modified or altered by anyone other

than Seller or a Seller authorized service center.

USE ONLY SELLER APPROVED ACCESSORIES

WITH SELLER DEVICES. USE OF ANY

UNAUTHORIZED ACCESSORIES MAY BE

DANGEROUS AND WILL INVALIDATE THE DEVICE

WARRANTY IF SAID ACCESSORIES CAUSE

DAMAGE OR A DEFECT TO THE DEVICE.

SELLER SPECIFICALLY DISCLAIMS LIABILITY

FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL,

GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED,

INCIDENTAL OR CONSEQUENTIAL DAMAGES,

EVEN IF ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES, WHETHER FORESEEABLE OR

UNFORESEEABLE OF ANY KIND WHATSOEVER,

INCLUDING BUT NOT LIMITED TO LOSS OF

16 Manufacturer's Warranty

PROFITS, UNANTICIPATED BENEFITS OR

REVENUE, ANTICIPATED PROFITS ARISING OUT

OF USE OF OR INABILITY TO USE ANY PRODUCT

(FOR EXAMPLE, WASTED AIRTIME CHARGES

DUE TO THE MALFUNCTION OF A PRODUCT)

OR CONTRIBUTION OR INDEMNITY IN RESPECT

OF ANY CLAIM RELATED TO A PRODUCT.

REPAIR OR REPLACEMENT OF A DEFECTIVE

PRODUCT OR REFUND OF THE PURCHASE

PRICE RELATING TO A DEFECTIVE PRODUCT,

AS PROVIDED UNDER THIS WARRANTY, ARE

YOUR SOLE AND EXCLUSIVE REMEDIES FOR

BREACH OF THE LIMITED WARRANTY, AND

SUBJECT TO THIS WARRANTY, THE PRODUCTS

ARE APPROVED AND ACCEPTED BY YOU “AS

IS”. SELLER MAKES NO OTHER WARRANTIES,

REPRESENTATIONS OR CONDITIONS OF

ANY KIND, ORAL OR WRITTEN, EXPRESS OR

IMPLIED, STATUTORY OR OTHERWISE, WITH

RESPECT TO THE PRODUCTS, INCLUDING BUT

NOT LIMITED TO ANY IMPLIED WARRANTY OR

CONDITION OF MERCHANTABILITY OR FITNESS

FOR A PARTICULAR PURPOSE OR AGAINST

INFRINGEMENT OR ANY IMPLIED WARRANTY

OR CONDITION ARISING OUT OF TRADE USAGE

OR OUT OF A COURSE OF DEALING OR COURSE

OF PERFORMANCE. NO DEALER, DISTRIBUTOR,

AGENT OR EMPLOYEE IS AUTHORIZED TO

MAKE ANY MODIFICATION OR ADDITION TO

THIS WARRANTY.

Some jurisdictions do not allow the exclusion

or limitation of incidental or consequential

damages, or allow limitations on how long an

implied warranty lasts, so the above limitations

or exclusions may not apply to you. This limited

warranty gives you specific legal rights, and

you may also have other rights which vary

from jurisdiction to jurisdiction. For warranty

service information, please call the following

telephone number: 1-877-817-1759, 1-212-444-0502

or return to the point of sale for the products.

16 Manufacturer's Warranty Manufacturer's Warranty 17

Theretailer can return the units to ZTE authorized

service center in US for repair service.

IMPORTANT: Please provide warranty information

(proof of purchase) to ZTE in order to receive

warranty service at no charge. If the warranty

has expired on the device, charges may apply.

18 General Terms and Conditions of Service effective 7-1-13

GENERAL TERMS

AND CONDITIONS

OFSERVICE

Please note that these terms may not be the most

current version. A current version of the terms is

available at boostmobile.com or upon request.

For further information on Boost Mobile plans,

products, and services go to boostmobile.com

or email Boostmobilecustomerassistance@

boostmobile.com.

Para solicitar esta literatura en español, por

favor visitar espanol.boostmobile.com.

Basic Definitions

In this document: (1) “we,” “us,” “our,” and “Boost”

mean Sprint Solutions, Inc., as contracting agent

on behalf of the applicable Sprint affiliated

entities providing the Products and Services;

(2) “you,” “your,” “customer,” and “user” mean

an account holder or user with us; (3) “Device”

means any phone, aircard, mobile broadband

device, any other device, accessory, or other

product that we provide you, we sell to you, or is

active on your account with us; and (4) “Service”

means our offers, rate or service plans, options,

wireless services, billing services, applications,

programs, products, software, or Devices on

your account with us. “Service(s)” also includes

any other product or service that we offer or

provide to you that references these General

Terms and Conditions of Service (“Ts&Cs”).

The Service Agreement

These Ts&Cs are part of your service agreement

with us (the “Agreement”) and constitute a

contract under which we provide you Services

under terms and conditions that you accept.

THIS AGREEMENT CONTAINS A MANDATORY

ARBITRATION PROVISION WITH A CLASS WAIVER,

18 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 19

A REPRESENTATIVE ACTION WAIVER, AND A JURY

WAIVER PROVISION. In addition to these Ts&Cs,

there are several parts of the Agreement, which

includes but is not limited to the following: (i) the

subscriber agreement and transaction materials

that you receive and accept; (ii) the plan(s) that

you chose as set forth in our written services

and transaction materials that we provide

or refer you to during the sales transaction,

including on-line and telephone transactions (if

your service plan is not specifically set forth in

any in-store brochure or printed materials, the

requirements and terms set forth in the current

written Agreement and transaction materials

apply); (iii) any confirmation materials that we may

provide to you; and (iv) the terms set forth in the

coverage map brochures. It is important that you

carefully read all of the terms of the Agreement.

Additional Terms

Additional terms will apply when you use

certain applications, programs, Devices, and

services, and these terms will be provided to

you prior to your use of the items. Depending

on who provides the items, the terms may come

from Boost or a third party. You are subject

to any terms provided by the third party, and

the terms are directly between you and that

third party. Boost is not responsible for these

third-party items and associated terms.

Our Policies

Services are subject to our business policies,

practices, and procedures (“Policies”). You

agree to adhere to all of our Policies when you

use our Services. Our Policies are subject to

change at any time with or without notice.

20 General Terms and Conditions of Service effective 7-1-13

When You Accept The Agreement

You must have the legal capacity to accept

the Agreement. You accept the Agreement

when you do any of the following: (a) accept

the Agreement through any printed, oral, or

electronic statement, for example, on the

Web by electronically marking that you have

reviewed and accepted; (b) attempt to or in any

way use the Services; (c) pay for the Services;

or (d) open any package or start any program

that says you are accepting the Agreement

when doing so. If you don’t want to accept the

Agreement, don’t do any of these things.

Service Activation

To activate the Service, you must both activate

your account and establish an appropriate

account balance to pay for pay-per-use charges

and applicable subscription charges (defined

in the “Types of Charges” section) based

on the service plan you select. To establish

an account balance, pay a subscription

charge, or make any other appropriate

payments, follow the instructions provided

with the equipment; at boostmobile.com;

or through Boost Customer Care.

Our Right To Change The

Agreement & Your Related Rights

We may change any part of the Agreement at any

time, including, but not limited to, rates, charges,

how we calculate charges, discounts, coverage,

technologies used to provide services, or your

particular rate plan or if a particular rate plan is

no longer supported or available, we may change

your rate plan to one for which you qualify. We

will provide you notice of material changes—

and we may provide you notice of non-material

changes—in a manner consistent with this

Agreement (see “Providing Notice To Each Other

Under The Agreement” section). If you continue

20 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 21

to access or use our Services or increase your

account balance on or after the effective date of

a change, you accept the change. Do not access

or use our Services after the effective date of a

change if you decide to reject the change and

terminate Service. You will not be entitled to any

credit for the unused portion of your account

balance if you decide to terminate Service in

response to a change to the Agreement.

Our Right To Suspend Or

Terminate Services

We can, without notice, suspend or terminate

any Service at any time for any reason. For

example, we can suspend or terminate any

Service for the following: (a) failure to have or

maintain an appropriate account balance for

applicable charges; (b) harassing/threatening/

abusing/offending our employees or agents;

(d) interfering with our operations; (e) using/

suspicion of using Services in any manner

restricted by or inconsistent with the Agreement

and Policies; (f) breaching, failing to follow, or

abusing the Agreement or Policies; (g) modifying

a Device from its manufacturer specifications

(for example, rooting the device); or (h) if we

believe the action protects our interests, any

customer’s interests, or our networks.

Your Right To Change Services &

When Changes Are Effective

The account holder can typically change

Services upon request. In some instances,

changes may be conditioned on payment

of certain charges. The effective date of any

changes will depend on our Policies, the old

Services, and the requested Services. We will

not credit or refund any subscription or other

charges as a result of a change in Services. We

may, but are not obligated to, provide you the

opportunity to authorize someone else to make

22 General Terms and Conditions of Service effective 7-1-13

changes to your Services. You are responsible

for any changes to your Services made by a

person you authorize, and those changes will

be treated as modifications to this Agreement.

Restrictions On Using Services

You can’t use our Services: (a) in a way that

could cause damage or adversely affect

any of our other customers or our reputation,

networks, property, or Services; or (b) in any

way prohibited by the terms of our Services,

the Agreement, or our Policies. You cannot

in any manner resell the Services to another

party. For additional restrictions on the use of

our Services, see our Acceptable Use Policy

and Visitors Agreement, which are available

on our website, and the detailed plan or other

information on Services that we provide or

refer you to during the sales transaction.

Your Device, Number, & Email Address

We don’t manufacture any Device that we

might sell to you or that is associated with our

Services, and we aren’t responsible for any

defects, acts, or omissions of the manufacturer.

The only warranties on your Device are

the limited warranties given to you by the

manufacturer directly or that we pass through.

Device performance may vary based on device

specifications (for example, a device’s software,

memory, and storage), and device performance

may impact access to all of our Services. This

Device is sold exclusively for use with our

Service and in other coverage areas that we

may make available to you. As programmed, it

will not accept wireless service from another

carrier. Except for any legal right you may have

to port/transfer your phone number to another

carrier, you have no—and cannot gain any

(for example, through publication, use, etc.)—

proprietary, ownership, or other rights to any

22 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 23

phone number, identification number, email

address, or other identifier that we assign to

you, your Device, or your account. We’ll notify

you if we decide to change or reassign them.

Porting/Transferring Phone Numbers

We don’t guarantee that number transfers

to or from us will be successful. If you

authorize another carrier to transfer a number

away from us, then that is considered a

request by you to us to terminate all of the

Services associated with that number.

Coverage; Where Your Device

Will Work; Service Speeds

Our coverage maps are available at our

authorized retail locations or boostmobile.com.

The specific network coverage you get will

depend on the radio transmissions your Device

can pick up and Services you’ve chosen. Our

coverage maps provide high level estimates of

our coverage areas when using Services outdoors

under optimal conditions. Coverage isn’t available

everywhere. Coverage and Service speeds are

not guaranteed. Coverage is subject to change

without notice. Service speeds may depend on

the Service purchased. Actual speeds will vary.

Estimating wireless coverage, signal strength,

and Service speed is not an exact science.

There are gaps in coverage within our estimated

coverage areas that—along with other factors

both within and beyond our control (for example,

network problems, network or Internet congestion,

software, signal strength, your Device, structures,

buildings, weather, geography, topography, server

speeds of the websites you access, actions of

third parties, etc.) —may result in dropped and

blocked connections, slower Service speeds, or

otherwise impact the quality of Service. Services

that rely on location information, such as E911

and GPS navigation, depend on your Device’s

ability to acquire satellite signals (typically not

available indoors) and network coverage. While

24 General Terms and Conditions of Service effective 7-1-13

your Device is receiving a software update,

you may be unable to use your Device in any

manner until the software update is complete.

Roaming

The term “roaming” typically refers to coverage

on another carrier’s network that we may make

available to you based on our agreements with

other carriers. These agreements may change

from time to time, and roaming coverage is

subject to change without notice. Your ability

to receive roaming coverage depends on the

radio transmissions your Device can pick up

and the availability of roaming coverage. We

make no guarantee that roaming coverage will

be available. Roaming coverage may exist both

within and outside our network coverage areas.

Your Device will generally indicate when you’re

roaming. Depending on your Services, separate

charges or limits on the amount of minutes

used while roaming may apply. Certain Services

may not be available or work the same when

roaming (for example, data Services, voicemail,

call waiting, etc.). For information on whether

roaming applies, see your service plan details.

About Data Services & Content

Our data Services and your Device may allow

you to access the Internet, text, pictures, video,

games, graphics, music, email, applications,

sound, and other materials (“Data Content”)

or send Data Content elsewhere. Some Data

Content is available from us or our vendors,

while other Data Content can be accessed

from others (for example, third party websites,

games, ringers, applications, etc.). We make

absolutely no guarantees about the Data Content

that you access on your Device. Data Content

may be: (1) unsuitable for children/minors; (2)

unreliable or inaccurate; or (3) offensive, indecent,

or objectionable. You’re solely responsible for

evaluating the Data Content accessed by you

24 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 25

or anyone through your Services. We strongly

recommend that you monitor data usage by

children/minors. Data Content from third parties

may also harm your Device or its software. We

are not responsible for any Data Content. We

are not responsible for any damage caused by

any Data Content that you access through your

Services, that you load on your Device, or that

you request that our representatives access or

load on your Device. To protect our networks

and Services or for other reasons, we may place

restrictions on accessing certain Data Content

(such as certain websites, applications, etc.);

impose separate charges; limit throughput or

the amount of data that you can transfer; or

otherwise limit or terminate Services. If we provide

you storage for Data Content that you have

purchased, then we may delete the Data Content

without notice or place restrictions/limits on the

use of storage areas. Data Content stored on a

Device, transmitted over our networks, or stored

by Boost may be deleted, modified, or damaged.

You may not be able to make or receive voice

calls while using data Services. Data Content

provided by our vendors or third parties is subject

to cancellation or termination at any time without

notice to you, and you may not receive a refund

for any unused portion of the Data Content.

Specific Terms & Restrictions

On Using Data Services

In addition to the rules for using all of our other

Services, unless we identify the Service or Device

that you have selected as specifically intended for

that purpose (for example, wireless routers, Data

Link, etc.), you can’t use our data Services: (1) with

server devices or host computer applications, or

other systems that drive continuous, heavy traffic

or data sessions; (2) as a substitute or backup

for private lines or frame relay connections; or (3)

for any other unintended use as we determine in

our sole discretion. We reserve the right to limit,

suspend, or constrain any heavy, continuous

26 General Terms and Conditions of Service effective 7-1-13

data usage that adversely impacts our networks’

performance or hinders access to our networks.

If your Services include Web or data access,

you also can’t use your Device as a modem

for computers or other equipment, unless we

identify the Service or Device you have selected

as specifically intended for that purpose (for

example, with “phone as modem” plans, mobile

broadband card plans, wireless router plans, etc.).

Software License

If Boost provides you software as part of the

Service and there are not software license terms

provided with the software (by Boost or by a third

party), then Boost grants you a limited, revocable,

non-exclusive, non-transferable license to use

the software to access the Services for your own

individual use. You will not sell, resell, transfer,

copy, translate, publish, create derivative works

of, make any commercial use of, modify, reverse

engineer, decompile, or disassemble the software.

Boost may revoke this license at any time.

Fees, Activation &

Miscellaneous Charges

Based on our Policies, we may charge activation,

prepayment, reactivation, program, or other fees

to establish, change, or maintain Services. Certain

transactions may also be subject to a charge

(for example, convenience payment, changing

phone numbers, handset upgrades, etc.). You

will be provided notice of these types of fees

before we complete the requested transaction.

Usage Charges

The types of charges that you incur will vary

depending on the Service used and your service

plan. You are responsible for the Services on

your account and associated charges, including

charges made by a person you permit to have

direct or indirect access to your device even if you

26 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 27

did not authorize its use. Charges may include,

but are not limited to, prepayment for service

charges; charges for additional services; and

taxes, surcharges, and fees associated with your

Services. For the actual usage charges applicable

to your Service, see the detailed plan or other

information we provide or refer you to during the

sales transaction or on our website. Depending

on your Services, charges for additional services

may include operator and directory assistance,

voicemail, call forwarding, data calls, texts, and

Web access. If you (the account holder) allow

end users to access or use your Device, you

authorize end users to access, download, and

use Services. You will generally be charged for

use of Services before or at the time of use in

accordance with your service plan. In certain

instances, we may charge at some point after

you use the Service. Rates that vary based on

the time of access will be determined based on

the location of the network equipment providing

service and not the location of your Device or your

Device’s area code (if applicable). Charges are

generally deducted from your account balance

(for example, pay-per-use charges, subscription

charges, etc.), though in some instances you

may be able to pay for certain Services through a

credit card, debit card, or other payment method.

If you have incurred charges or fees that were not

charged prior to your account balance reaching a

zero balance, we may deduct these outstanding,

unpaid charges and fees from any subsequent

amounts you add to your account balance.

Types of Charges

We typically assess the following types of

charges: (1) “pay-per-use charges,” which are

charges assessed each time a Service is used;

(2) “subscription charges,” which are charges

that allow you access to a Service or provide you

a certain amount of use of a Service for a defined

period of time. Subscription charges for Services

end at 11:59 p.m., in the time zone in which your

28 General Terms and Conditions of Service effective 7-1-13

phone number is based, on the last day of your

subscription period. Also, depending on your

Service, certain types of subscription charges

may be assessed automatically upon activation

and automatically assessed for subsequent

subscription periods; and (3) “download charges,”

which are charges assessed when you download

or access content, which we collect on behalf

of ourselves or third-party content providers.

How We Calculate Your Charges

Regular Voice Calls: We round up partial minutes

of use to the next full minute. Time starts when you

press “Talk” or your Device connects to the network

and stops when you press “End” or the network

connection otherwise breaks. You’re charged for

all calls that connect, even to answering machines,

voicemail, or voice transcription services. You won’t

be charged for unanswered calls or if you get a

busy signal. For incoming calls answered, you’re

charged from the time shortly before the Device

starts ringing until you press “End” or the network

connection otherwise breaks. You’re charged for

the entire call based on the rate that applies to

the time period in which the call starts. However,

the types of charges actually deducted from your

account balance will vary depending on your

Service. Call time data displayed on your Device

may be inaccurate and may not be relied upon for

determining charges to your account. Call time

for a single call may be limited. If the call exceeds

the limit, then it may be automatically terminated.

Data Usage: Depending on your Service, you may

be charged for data usage. Unless we specifically

tell you otherwise, data usage is measured in

bytes, kilobytes, megabytes, and gigabytes—not

in minutes/time. 1024 bytes equals 1 kilobyte (“KB”),

1024 KB equals 1 megabyte, and 1024 megabytes

equals 1 gigabyte. Bytes are rounded up to KB, so

you will be charged at least 1 KB for each data usage

session (“data session”). Rounding occurs at the

end of each data session and sometimes during

28 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 29

a data session. Depending on your data Services,

usage may be charged against an allowance or

on a fixed price per KB, and you may be subject to

limitations on the amount of data usage. If you are

charged on a fixed price per KB, any fractional cents

will be rounded up to the next cent. You are charged

for all data directed to your Device’s Internet

address, including data sessions you did not initiate

and for incomplete transfers. As long as your Device

is connected to our data networks, you may incur

data charges. Examples of data for which you will be

charged includes the size of a requested file or Data

Content (game, ringer, etc.); Web page graphics

(logos, pictures, banners, advertisement, etc.);

additional data used in accessing, transporting,

and routing the file on our network; data from

partial or interrupted downloads; re-sent data;

and data associated with unsuccessful attempts

to reach websites or use applications. These data

charges are in addition to any charges for the

Data Content itself (game, ringer, etc.). Data used

and charged to you will vary widely, even between

identical actions or data sessions. Estimates of

data usage—for example, the size of downloadable

files—are not reliable predictors of actual usage.

Taxes & Government Fees

You agree to pay all federal, state, and local

taxes, fees, and other assessments that

we’re required by law to collect and remit

to the government on the Services that we

provide to you. These charges may change

from time to time without advance notice.

Surcharges

You agree to pay all Boost surcharges

(“Surcharges”), which may include, but are not

limited to: Federal Universal Service; Regulatory

and Administrative charges; gross receipts

charges, and other charges. Surcharges are not

taxes, and we are not required by law to assess

them. They are part of our rates we choose, at our

discretion, to collect from you to recover certain

30 General Terms and Conditions of Service effective 7-1-13

costs, and are kept by us. The number and type

of Surcharges will be provided and may vary

depending upon the location of the transaction

or the primary account address of the payment

method or Device and can change over time. We

determine the amount for these charges, and

these amounts are subject to change as are the

components used to calculate these amounts.

We will provide you notice of any changes to

Surcharges in a manner consistent with this

Agreement (see “Providing Notice To Each

Other Under The Agreement” section). However,

because some Surcharges are based on amounts

set by the government or based on government

formulas, it will not always be possible to provide

advance notice of new Surcharges or changes in

the amount of existing Surcharges. Information

on Surcharges is provided during the sales

transaction and is available on our website.

Disputing Charges

Any dispute to a charge that we assess you

must be made in writing within 60 days of the

date we deduct the charge from your account

balance. You accept all charges not properly

disputed within the above time period.

About Account Balances

To keep your account active and avoid service

interruptions, you must either maintain a positive

account balance at all times or pay any applicable

subscription charges (depending on your service

plan). Account balances are not transferable,

redeemable for cash, or refundable; that is, once

you make payment on your account, you are

provided a credit on your account that can only be

used to pay for our Services during the effective

period, which varies depending on your service

plan. Positive account balances are forfeited

if they are not used within the effective period

specified in your service plan (if you properly

30 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 31

replenish your account balance during the

effective period, the effective period restarts). If

you do not use your account balance during the

effective period, your account balance will expire

and you will not be entitled to a refund or service

credit. Your Service will be interrupted if you fail

to maintain a positive account balance or timely

pay applicable subscription charges for each

effective period. When this service interruption

occurs, you will be given a period of time (which

varies depending on your service plan) to make

any appropriate payments on your account. If

you do not make such payments within this time

period, your account will be cancelled. If your

account is cancelled, you will lose any phone

number, identification number, or email address

associated with your account. Reactivation fees

will apply if you choose to restart Service after

cancellation. There may be limits over which

your account balance may not exceed. See the

detailed plan or other information we provide

or refer you to during the sales transaction (also

available at boostmobile.com) for the account

status rules that apply to your Service.

Switching between Service Plans

Unless otherwise provided in the detailed plan

or other information we provide or refer you to

during the sales transaction, you may switch to

any current service plan. If you switch service

plans, you may not receive a refund of any portion

of any previously paid service charges and you

may lose all of your remaining unused minutes,

messages, and data allotment. Some service

plans are available only on certain phones.

Check boostmobile.com for details and options.

No Refunds of Re-Boost

and Monthly Charges

We are not responsible for, nor do we refund, lost,

stolen, misused, or damaged Re-Boost cards.

We do not accept returns of or provide refunds

for Re-Boost cards. Please ask your retailer any

32 General Terms and Conditions of Service effective 7-1-13

questions regarding its return policy. Re-Boost

cards must be applied to your account within

the time specified on the card. All Re-Boost

sales are final and non-refundable regardless

of who uses or possesses your mobile phone

or Device after you purchase services, and

regardless of whether the mobile phone or

Device is used with your consent or knowledge.

Establishing or Replenishing

Account Balances

Information on how you can establish

and maintain an account balance will be

provided at activation and is also available at

boostmobile.com or through Boost Customer

Care. The replenishment methods available to

you will depend on the terms of your Services. A

fee may apply to certain replenishment methods.

Some service plans may provide for automatic

account balance replenishment through, for

example, automatic billing to a credit card or

debit card or automatic debit from an eligible

account with a financial institution. Payment

through these methods may be subject to

limitations, including, but not limited to, the

number of times an account may be debited

or charged in a particular time period; the

amount that may be debited or charged from an

account; or other limitations imposed by us or

the financial institution that holds the account.

Protecting Our Networks & Services

We can take any action to: (1) protect our

networks, our rights and interests, or the rights

of others; or (2) optimize or improve the overall

use of our networks and Services. Some of these

actions may interrupt or prevent legitimate

communications and usage—for example,

message filtering/blocking software to prevent

spam or viruses; limiting throughput; limiting

access to certain websites, applications or other

Data Content; prohibitions on unintended uses

32 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 33

(for example, use as a dedicated line or use as a

monitoring service); etc. For additional information

on what we do to protect our customers, networks,

Services and equipment, see our Acceptable Use

Policy and Visitors Agreement at our website.

Your Privacy

Our Privacy Policy is available at boostmobile.

com/privacy. This policy may change from time

to time, so review it with regularity and care.

Call Monitoring: To ensure the quality of our

Services and for other lawful purposes, we may

monitor or record calls you make to us or we

make to you (for example, your conversations with

our customer service or sales departments).

Authentication and Contact: You (the account

holder) may password protect your account

information by establishing a personal

identification number (“PIN”). You may also set a

backup security question and answer in the event

you forget your PIN. You agree to protect your PIN,

passwords, and other account access credentials

like your backup security question from loss or

disclosure. You further agree that Boost may, in

our sole discretion, treat any person who presents

your credentials that we deem sufficient for

account access as you or an authorized user

on the account for disclosure of information

or changes in Service. You agree that we may

contact you for Service-related reasons through

the contact information that you provide, through

the Services or Devices to which you subscribe,

or through other available means, including

text message, email, fax, recorded message,

mobile, residential or business phone, or mail.

CPNI: As we provide telecommunications products

and Services to you (the account holder), we

develop information about the quantity, technical

configuration, type, location, and destination of

telecommunications products and Services you

use, as well as some other information found on

your bill (“CPNI”). Under federal law, you have

34 General Terms and Conditions of Service effective 7-1-13

the right, and we have a duty, to protect the

confidentiality of your CPNI. For example, we

implement safeguards that are designed to protect

your CPNI, including authentication procedures

when you contact us. For some accounts with a

dedicated Boost representative, we may rely on

contacting your pre-established point of contact

as the standard authentication measure.

Third-Party Applications: If you use a third-

party application, the application may

access, collect, use, or disclose your personal

information or require Boost to disclose your

information—including location information

(when applicable)—to the application provider

or some other third party. If you access, use,

or authorize third-party applications through

the Services, you agree and authorize Boost to

provide information related to your use of the

Services or the application(s). You understand

that your use of third-party applications

is subject to the third party’s terms and

conditions and policies, including its privacy

policy. Be sure that you have reviewed and

are comfortable with the third party’s policies

before using its application on your device.

Information on Devices: Your Device may contain

sensitive or personal information (for example,

pictures, videos, passwords, or stored credit

card numbers). Boost is not responsible for any

information on your Device, including sensitive

or personal information. If possible, you should

remove or otherwise safeguard any sensitive or

personal information when your Device is out of

your possession or control, for example, when

you relinquish, exchange, return, or recycle your

Device. By submitting your Device to us, you agree

that our employees, contractors, or vendors may

access all of the information on your Device. If

you exchange, return, or recycle your Device

through us, we typically attempt to erase all data

on your Device, but you must remove all data

from your Device before you provide it to us.

34 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 35

Location-Enabled Services

Our networks generally know the location of

your Device when it is outdoors and/or turned

on. By using various technologies to locate your

Device, we can provide enhanced emergency 911

services and optional location-enabled services

provided by us or a third party. Network coverage

or environmental factors (such as structures,

buildings, weather, geography, landscape, and

topography) can significantly impact the ability

to access your Device’s location information

and use of location-enabled services.

You agree that any authorized user may

access, use, or authorize Boost or third-party

location-enabled applications through the

Services. You understand that your use of

such location-enabled applications is subject

to the application’s terms and conditions

and policies, including its privacy policy. If

you activate location-enabled services for

devices used by other authorized users, you

agree to inform the authorized user(s) of the

and that the Device may be located.

911 Or Other Emergency Calls

Public safety officials advise that when making

911 or other emergency calls, you should always

be prepared to provide your location information.

Unlike traditional wireline phones, depending

on a number of factors (for example, whether

your Device is GPS-enabled, where you are,

whether local emergency service providers

have upgraded their equipment, etc.), 911

operators may not know your phone number,

your location, or the location of your Device.

In certain circumstances, an emergency call

may be routed to a state patrol dispatcher or

alternative location set by local emergency

service providers. Enhanced 911 service

(“E911”)—where enabled by local emergency

authorities—uses GPS technology to provide

36 General Terms and Conditions of Service effective 7-1-13

location information. Even when available,

however, E911 does not always provide accurate

location information. If your Device is indoors or

for some other reason cannot acquire a satellite

signal, you may not be located. Some Devices

have a safety feature that prevents use of the

keypad after dialing 911—you should follow

voice prompts when interacting with emergency

service providers employing interactive

voice response systems to screen calls.

If Your Device Is Lost or Stolen

Call us immediately if your Device is lost or

stolen so we can freeze your account. You may

be responsible for usage charges before you

notify us of the alleged loss or theft. You agree to

cooperate if we choose to investigate the matter

(provide facts, sworn statements, etc.). We may

not credit or refund any account balance if you

choose to terminate Services as a result of loss or

theft of your Device. If you do not either activate

a new device or notify us that you have found

your Device within 60 days from the date we froze

your account, your account will be deactivated,

we may assess a charge equal to the balance

in your account (which is not refundable), and,

if applicable, you will lose your phone number.

Disclaimer of Warranties

UNLESS EXPRESSLY PROVIDED IN WRITING

OTHERWISE, WE MAKE NO REPRESENTATIONS

OR WARRANTIES, EXPRESS OR IMPLIED,

INCLUDING (TO THE EXTENT ALLOWED BY LAW)

ANY IMPLIED WARRANTY OF MERCHANTABILITY,

NON-INFRINGEMENT, OR FITNESS FOR A

PARTICULAR PURPOSE CONCERNING YOUR

SERVICES (INCLUDING YOUR DEVICE AND

ANY SOFTWARE OR APPLICATIONS ON YOUR

DEVICE). WE DON’T PROMISE UNINTERRUPTED

OR ERROR-FREE SERVICES AND DON’T

AUTHORIZE ANYONE TO MAKE WARRANTIES ON

OUR BEHALF. BOOST PROVIDES ALL SOFTWARE

36 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 37

AND APPLICATIONS ON AN “AS IS” BASIS

WITH ALL FAULTS, ERRORS, AND DEFECTS.

You Agree That We Are Not

Responsible For Certain Problems

You agree that neither we nor our parent,

subsidiary, or affiliate companies, nor our vendors,

suppliers, or licensors are responsible for any

damages, delay, interruption or other failure to

perform resulting from: (a) anything done or not

done by someone else; (b) providing or failing

to provide Services, including, but not limited

to, deficiencies or problems with a Device

or network coverage (for example, dropped,

blocked, interrupted Services, etc.); (c) traffic

or other accidents, or any health-related claims

relating to our Services; (d) Data Content or

information accessed while using our Services;

(e) an interruption or failure in accessing or

attempting to access emergency services from

a Device, including through 911, Enhanced 911 or

otherwise; (f) interrupted, failed, or inaccurate

location information services; (g) information or

communication that is blocked by a spam filter;

(h) damage to your Device or any computer or

equipment connected to your Device, or damage

to or loss of any information stored on your Device,

computer, equipment, or Boost storage space

from your use of the Services or from viruses,

worms, or downloads of malicious content,

materials, data, text, images, video, or audio; or

(i) things beyond our control, including acts of

God (for example, weather-related phenomena,

fire, earthquake, hurricane, etc.), riot, strike, war,

terrorism, or government orders or acts. You

should implement appropriate safeguards to

secure your Device, computer, or equipment and

to backup your information stored on each.

38 General Terms and Conditions of Service effective 7-1-13

You Agree That Our Liability Is Limited

- No Consequential Damages

TO THE EXTENT ALLOWED BY LAW, OUR

LIABILITY FOR MONETARY DAMAGES FOR

ANY CLAIMS THAT YOU MAY HAVE AGAINST

US IS LIMITED TO NO MORE THAN THE

PROPORTIONATE AMOUNT OF THE SERVICE

CHARGES ATTRIBUTABLE TO THE AFFECTED

PERIOD. UNDER NO CIRCUMSTANCES ARE WE

LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL,

PUNITIVE, MULTIPLE, OR SPECIAL DAMAGES

OF ANY NATURE WHATSOEVER ARISING OUT

OF OR RELATED TO PROVIDING OR FAILING

TO PROVIDE SERVICES IN CONNECTION WITH

A DEVICE, INCLUDING, BUT NOT LIMITED TO,

LOST PROFITS, LOSS OF BUSINESS, OR COST

OF REPLACEMENT PRODUCTS AND SERVICES.

DISPUTE RESOLUTION

ANDARBITRATION

PLEASE READ THIS CAREFULLY;

IT AFFECTS YOUR RIGHTS

In those rare instances where your concern

is not resolved to your satisfaction through

calls to our customer care, you and Boost

each agree to try to resolve those disputes in

good faith after you provide written notice of

the dispute as set forth below. If the dispute

is not resolved, you and Boost agree that the

dispute will be resolved through individual

binding arbitration or small claims court,

instead of courts of general jurisdiction.

Mandatory Arbitration and

Waiver of Class Action

Instead of suing in court, you and Boost agree

to arbitrate all Disputes (as defined below) on

an individual, non-representative, basis. You

38 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 39

agree that, by entering into this Agreement,

you and Boost are waiving the right to a trial

by jury or to participate in a class action or

representative action. This agreement to

arbitrate is intended to be broadly interpreted.

In arbitration, there is no judge or jury. Instead

Disputes are decided by a neutral third-

party arbitrator in a more informal process

than in court. In arbitration, there is limited

discovery and the arbitrator’s decision is

subject to limited review by courts. However,

just as a court would, the arbitrator must

honor the terms of the Agreement and

can award damages and relief, including

any attorneys’ fees authorized by law.

“Disputes” shall include, but are not limited to,

any claims or controversies against each other

related in any way to or arising out of in any

way our Services or the Agreement, including,

but not limited to, coverage, Devices, billing

services and practices, policies, contract

practices (including enforceability), service

claims, privacy, or advertising, even if the

claim arises after Services have terminated.

Disputes also include, but are not limited

to, claims that: (a) you or an authorized or

unauthorized user of the Services or Devices

bring against our employees, agents, affiliates,

or other representatives; (b) you bring against

a third party, such as a retailer or equipment

manufacturer, that are based on, relate to,

or arise out of in any way our Services or the

Agreement; or (c) that Boost brings against

you. Disputes also include, but are not limited

to, (i) claims in any way related to or arising

out of any aspect of the relationship between

you and Boost, whether based in contract, tort,

statute, fraud, misrepresentation, advertising

claims or any other legal theory; (ii) claims

that arose before this Agreement or out of a

prior Agreement with Boost; (iii) claims that are

subject to on-going litigation where you are not

40 General Terms and Conditions of Service effective 7-1-13

a party or class member; and/or (iv) claims that

arise after the termination of this Agreement.

Dispute Notice and Dispute

Resolution Period

Before initiating an arbitration or a small

claims matter, you and Boost each agree

to first provide to the other a written notice

(“Notice of Dispute”), which shall contain:

(a) a written description of the problem

and relevant documents and supporting

information; and (b) a statement of the

specific relief sought. A Notice of Dispute to

Boost should be sent to:

General Counsel;

Arbitration Office; 12502 Sunrise Valley Drive,

Mailstop VARESA0202-2C682; Reston, Virginia

20191

. Boost will provide a Notice of Dispute

to you in accordance with the “Providing

Notice To Each Other Under The Agreement”

section of this Agreement. Boost will assign

a representative to work with you and try to

resolve your Dispute to your satisfaction.

You and Boost agree to make attempts to

resolve the Dispute prior to commencing

an arbitration or small claims action. If an

agreement cannot be reached within forty-

five (45) days of receipt of the Notice of

Dispute, you or Boost may commence an

arbitration proceeding or small claims action.

Arbitration Terms, Process,

Rules and Procedures

(1) Unless you and Boost agree otherwise,

the arbitration will be conducted by a single,

neutral arbitrator and will take place in the

county of the last billing address of the

Service. The arbitration will be governed

by either: (a) rules that we mutually agree

upon; or (b) the JAMS Comprehensive

Arbitration Rules & Procedures (the “JAMS

Rules”), as modified by this agreement to

arbitrate, including the rules about the filing,

administration, discovery and arbitrator fees.

The JAMS rules are available on its website

40 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 41

at jamsadr.com. Notwithstanding any JAMS

Rule to the contrary or any other provision in

arbitration rules chosen, by agreement, to

govern the arbitration, we each agree that all

issues regarding the Dispute are delegated

to the arbitrator to decide, except that only

a court (and not the arbitrator) shall decide

any disagreements regarding the scope and

enforceability of this agreement to arbitrate.

(2) The Federal Arbitration Act (“FAA”) applies

to this Agreement and arbitration provision.

We each agree that the FAA’s provisions—

not state law—govern all questions of

whether a Dispute is subject to arbitration.

To the extent that this agreement to arbitrate

conflicts with the JAMS Policy on Consumer

Arbitrations Pursuant to Pre-Dispute Clauses

Minimum Standards for Procedural Fairness

(the “Minimum Standards”), the Minimum

Standards in that regard will apply. However,

nothing in this paragraph will require or allow

you or Boost to arbitrate on a class-wide,

representative or consolidated basis.

(3) The arbitrator may award declaratory or

injunctive relief only in favor of the individual

party seeking relief and only to the extent

necessary to provide relief warranted by

that party’s individual claim. YOU AND BOOST

AGREE THAT EACH MAY BRING CLAIMS

AGAINST THE OTHER ONLY IN AN INDIVIDUAL

CAPACITY, AND NOT AS A CLASS MEMBER IN

ANY PUTATIVE CLASS OR REPRESENTATIVE

PROCEEDING. Further, unless both you and

Boost expressly agree otherwise, the arbitrator

may not consolidate more than one person’s

claims, and may not otherwise preside over any

form of a representative or class proceeding.

If any portion of this provision is found to

be unenforceable, then the entirety of this

arbitration provision shall be null and void.

(4) We each are responsible for our respective

costs, including our respective counsel,

42 General Terms and Conditions of Service effective 7-1-13

experts, and witnesses. Boost will pay

for any filing or case management fees

associated with the arbitration and the

professional fees for the arbitrator’s services.

(5) An arbitrator’s award will be a written

statement of the disposition of each claim and

will also provide a concise written statement

of the essential findings and conclusions

which form the basis of the award. The

arbitrator’s decision and award is final and

binding, with some limited court review under

the FAA, and judgment on the award may

be entered in any court with jurisdiction.

(6) As an alternative to arbitration, we may

resolve Disputes in small claims court in the

county of your most recent billing address.

In addition, this arbitration agreement

does not prevent you from bringing your

Dispute to the attention of any federal,

state, or local government agency. Such

agencies can, if the law allows, seek

relief against Boost on your behalf.

No Trial By Jury and No Class Action

IF FOR ANY REASON A CLAIM ARISING OUT

OF OR RELATING TO THIS AGREEMENT IN ANY

WAY PROCEEDS IN COURT RATHER THAN IN

ARBITRATION, REGARDLESS OF WHETHER

THE CLAIM IS AN ACTION, COUNTERCLAIM OR

ANY OTHER COURT PROCEEDING, WE EACH

AGREE THAT TO THE EXTENT ALLOWED BY LAW,

THERE WILL NOT BE A JURY TRIAL OR CLASS

ACTION AND WE EACH UNCONDITIONALLY

(1) WAIVE ANY RIGHT TO TRIAL BY JURY AND

(2) WAIVE ANY RIGHT TO PURSUE DISPUTES

ON A CLASSWIDE BASIS, INCLUDING JOINING

A CLAIM WITH THE CLAIM OF ANY OTHER

PERSON OR ENTITY OR ASSERT A CLAIM IN A

REPRESENTATIVE CAPACITY ON BEHALF OF

ANYONE ELSE IN ANY OTHER PROCEEDING.

42 General Terms and Conditions of Service effective 7-1-13 eﬀective 7-1-13 General Terms and Conditions of Service 43

Indemnification

You agree to indemnify, defend, and hold Boost

and our subsidiaries, affiliates, parent companies,

vendors, suppliers, and licensors harmless

from any claims arising out of or relating to your

actions, including, but not limited to, your use

of the Service and any information you submit,

post, transmit, or make available via the Service;

failing to provide appropriate notices regarding

location-enabled services (see “Location-

Enabled Services” section); failure to safeguard

your passwords, backup question to your shared

secret question, or other account information;

or violating this Agreement or any policy

referenced in this Agreement, any applicable

law or regulation, or the rights of any third party.

Providing Notice To Each Other

Under The Agreement

Except as the Agreement specifically

provides otherwise, you must deliver written

notice to us by mail to

Attn: Boost, NSSG

SBU, 1084 Laurel Rd., London, KY 40744

email to Boostmobilecustomerassistance@

boostmobile.com. We will provide you notice by

correspondence to your last known address

in our records, to any fax number or email

address you’ve provided us, by calling you on

your Device or any other phone number you’ve

provided us, by voice message on your Device

or any other phone number you’ve provided

us, or by text message on your Device.

Other Important Terms

Subject to federal law or unless the Agreement

specifically provides otherwise, this Agreement

is governed solely by the laws of the state

encompassing the area code assigned to your

Device, without regard to the conflicts of law

rules of that state. If either of us waives or doesn’t

enforce a requirement under this Agreement in an

instance, we don’t waive our right to later enforce

44 General Terms and Conditions of Service effective 7-1-13

that requirement. Except as the Agreement

specifically provides otherwise, if any part of

the Agreement is held invalid or unenforceable,

the rest of this Agreement remains in full force

and effect. This Agreement isn’t for the benefit

of any third party except our corporate parents,

affiliates, subsidiaries, agents, and predecessors

and successors in interest. You can’t assign the

Agreement or any of your rights or duties under

it unless we agree to the assignment. We can

assign the Agreement without notice. You cannot

in any manner resell Devices or Services to

another party. You cannot export any Device. The

Agreement and the documents it incorporates

make up the entire agreement between us and

replaces all prior written or spoken agreements—

you can’t rely on any contradictory documents or

statements by sales or service representatives.

The rights, obligations, and commitments in

the Agreement that—by their nature—would

logically continue beyond the termination of

Services (for example, those relating to billing,

payment, 911, dispute resolution, no class action,

no jury trial) survive termination of Services.

[End General Terms and Conditions of Service]

44 General Terms and Conditions of Service effective 7-1-13

registered trademarks of Boost Enterprises Ltd. and used under license by Boost Mobile. All other marks are the property of

their respective owners.

boostmobile.com

User Guide

[UG template version 15b]

[boost_zte_N9519_ug_en_030116_d3]

TOC i

Table of Contents

Introduction.................................................................................................................................................... 1

About the User Guide............................................................................................................................ 1

Get Started .................................................................................................................................................... 2

Parts and Functions .............................................................................................................................. 2

nano-SIM Card ...................................................................................................................................... 4

SD Card ................................................................................................................................................ 6

Insert SD Card .............................................................................................................................. 7

Unmount the SD Card ................................................................................................................... 8

Remove SD Card .......................................................................................................................... 8

Format SD Card ............................................................................................................................ 9

Use SD Card as Internal Storage ............................................................................................... 11

Battery Use ......................................................................................................................................... 16

Insert the Battery ......................................................................................................................... 16

Remove the Battery .................................................................................................................... 17

Charge the Battery ...................................................................................................................... 18

Turn Your Phone On and Off .............................................................................................................. 19

Use the Touchscreen .......................................................................................................................... 20

Activation and Service ........................................................................................................................ 23

Complete the Setup Screens .............................................................................................................. 23

Basic Operations ......................................................................................................................................... 27

Basics .................................................................................................................................................. 27

Home Screen and Applications (Apps) List ................................................................................ 27

Phone Settings Menu .................................................................................................................. 29

Portrait and Landscape Screen Orientation ................................................................................ 30

Capture Screenshots .................................................................................................................. 31

Applications ......................................................................................................................................... 31

Launch Applications .................................................................................................................... 31

Apps List ..................................................................................................................................... 32

Phone Number .................................................................................................................................... 35

Silent/Vibration Mode .......................................................................................................................... 35

Do Not Disturb Mode........................................................................................................................... 36

Airplane Mode ..................................................................................................................................... 37

TOC ii

Enter Text ............................................................................................................................................ 38

Touchscreen Keyboards ............................................................................................................. 38

Google Keyboard ........................................................................................................................ 38

TouchPal ..................................................................................................................................... 40

Google Voice Typing ................................................................................................................... 44

Tips for Editing Text .................................................................................................................... 44

Google Account ................................................................................................................................... 45

Create a Google Account ............................................................................................................ 45

Sign In to Your Google Account.................................................................................................. 46

Google Play Store ............................................................................................................................... 47

Find and Install an App ............................................................................................................... 48

Request a Refund for a Paid App ............................................................................................... 49

Update an App ............................................................................................................................ 49

Uninstall an App .......................................................................................................................... 52

Get Help with Google Play .......................................................................................................... 54

Lock and Unlock Your Screen ............................................................................................................ 54

Update Your Phone............................................................................................................................. 55

Update Your Phone Firmware .................................................................................................... 56

Update Your Android Operating System .................................................................................... 58

Update Your Profile ..................................................................................................................... 59

Update Your PRL ........................................................................................................................ 59

Your Phone Interface .................................................................................................................................. 61

Home Screen Basics........................................................................................................................... 61

Home Screen Layout .................................................................................................................. 61

Extended Home Screens ............................................................................................................ 62

Status Bar and Notification Panel ....................................................................................................... 63

Status Bar ................................................................................................................................... 63

Notification Panel ........................................................................................................................ 65

Customize the Home Screen .............................................................................................................. 67

Change the Wallpaper ................................................................................................................ 67

Change the Theme ..................................................................................................................... 68

Add Shortcuts to the Home Screen ............................................................................................ 69

Add Widgets to the Home Screen .............................................................................................. 70

Add Folders to the Home Screen................................................................................................ 71

Phone App................................................................................................................................................... 73

TOC iii

Place and Answer Calls ...................................................................................................................... 73

Call Using the Phone Dialer ........................................................................................................ 73

Call Emergency Numbers ........................................................................................................... 76

Answer Phone Calls .................................................................................................................... 77

In-Call Screen Layout and Operations ........................................................................................ 81

Place a Call from Contacts ......................................................................................................... 83

Call from Call Logs ...................................................................................................................... 84

Optional Services ................................................................................................................................ 85

Voicemail Setup .......................................................................................................................... 85

Visual Voicemail .......................................................................................................................... 86

Set Up Visual Voicemail .............................................................................................................. 86

Review Visual Voicemail ............................................................................................................. 88

Listen to Multiple Voicemail Messages ....................................................................................... 89

Visual Voicemail Options ............................................................................................................ 90

Configure Visual Voicemail Settings ........................................................................................... 91

Caller ID Blocking ....................................................................................................................... 92

Phone App Settings ............................................................................................................................ 92

Display Options ........................................................................................................................... 94

Sounds and Vibrate Settings ...................................................................................................... 94

Quick Responses ........................................................................................................................ 94

Voicemail Settings ...................................................................................................................... 95

Speed Dial................................................................................................................................... 95

DTMF Tones ............................................................................................................................... 95

Voice Privacy .............................................................................................................................. 95

Plus Code Dialing Setting ........................................................................................................... 96

TTY Mode ................................................................................................................................... 96

Hearing Aids................................................................................................................................ 97

Noise Reduction .......................................................................................................................... 98

Contacts ...................................................................................................................................................... 99

Add a Contact ..................................................................................................................................... 99

View Contacts ................................................................................................................................... 102

Contacts Screen Layout .................................................................................................................... 104

Edit a Contact .................................................................................................................................... 105

Delete a Contact ............................................................................................................................... 106

Share a Contact ................................................................................................................................ 107

TOC iv

Import Contacts ................................................................................................................................. 108

Back Up Contacts ............................................................................................................................. 110

Messaging and Internet ............................................................................................................................. 113

Text and Multimedia Messaging ....................................................................................................... 113

Send a Text Message ............................................................................................................... 113

Send a Multimedia Message (MMS) ......................................................................................... 114

Save and Resume a Draft Message ......................................................................................... 116

New Messages Notification ....................................................................................................... 116

Manage Message Conversations ............................................................................................. 117

Text and MMS Options ............................................................................................................. 119

Gmail ................................................................................................................................................. 120

Create and Send a Gmail Message .......................................................................................... 120

Check Received Gmail Messages ............................................................................................ 121

Use Gmail Labels ...................................................................................................................... 123

Archive Gmail Threads ............................................................................................................. 123

Mute Gmail Threads ................................................................................................................. 124

Delete Gmail Threads ............................................................................................................... 125

Search Gmail Messages ........................................................................................................... 126

Report Spam or Phishing Gmail ............................................................................................... 127

Add Another Google (Gmail) Account ...................................................................................... 128

Switching between Gmail Accounts .......................................................................................... 129

Email ................................................................................................................................................. 130

Set Up an Email Account .......................................................................................................... 130

Add an Email Account ............................................................................................................... 131

Add an Exchange ActiveSync Account ..................................................................................... 133

Compose and Send Email ........................................................................................................ 134

Open Email Messages .............................................................................................................. 135

Delete an Email Account ........................................................................................................... 136

Manage Your Email Inbox ......................................................................................................... 137

Exchange ActiveSync Email Features ...................................................................................... 138

Browser ............................................................................................................................................. 140

Use the Browser ....................................................................................................................... 140

Add a Bookmark ....................................................................................................................... 141

View Browser History ................................................................................................................ 143

Open New Browser Tabs .......................................................................................................... 143

TOC v

Browser Settings ....................................................................................................................... 144

Chrome Browser ............................................................................................................................... 145

Camera and Video .................................................................................................................................... 147

Camera Overview ............................................................................................................................. 147

Take Pictures and Record Videos .................................................................................................... 147

Take a Picture ........................................................................................................................... 148

Record Videos .......................................................................................................................... 150

View Pictures and Videos Using Gallery........................................................................................... 151

Edit Pictures ...................................................................................................................................... 153

Share Pictures and Videos ............................................................................................................... 156

Send Pictures or Videos by Email ............................................................................................ 156

Send a Picture or Video by Multimedia Message ..................................................................... 158

Send Pictures or Videos Using Bluetooth ................................................................................. 160

Share Pictures or Videos via Additional Apps or Social Media ................................................ 162

Share Videos on YouTube ........................................................................................................ 164

Camera Settings ............................................................................................................................... 166

Switch Camera Modes .............................................................................................................. 166

Set Camera Functions .............................................................................................................. 167

Useful Apps and Features......................................................................................................................... 168

Calculator .......................................................................................................................................... 168

Calendar ............................................................................................................................................ 168

Add an Event to the Calendar ................................................................................................... 169

View Calendar Events ............................................................................................................... 171

Sync Calendars ......................................................................................................................... 172

Synchronize an Exchange ActiveSync Calendar...................................................................... 175

Clock ................................................................................................................................................. 175

Set Alarms................................................................................................................................. 176

Additional Clock Features ......................................................................................................... 178

Facebook .......................................................................................................................................... 180

Install the Facebook App on Your Phone ................................................................................. 180

Use Facebook ........................................................................................................................... 182

File Manager ..................................................................................................................................... 182

Google Search .................................................................................................................................. 183

Use Google Search ................................................................................................................... 183

Use Google Voice Search ......................................................................................................... 183

TOC vi

Hangouts ........................................................................................................................................... 184

Google Maps ..................................................................................................................................... 186

Music Player ...................................................................................................................................... 189

Listen to Music Using the Music Player .................................................................................... 189

The Playback Screen ................................................................................................................ 190

Create a Playlist ........................................................................................................................ 191

Manage Playlists ....................................................................................................................... 191

Manage Songs in a Playlist ....................................................................................................... 193

Set a Song as Ringtone ............................................................................................................ 194

Google Play Music App ..................................................................................................................... 195

Play Music with Google Play..................................................................................................... 195

Google Play Music Screen Layout ............................................................................................ 197

Create Playlists in Google Play Music ...................................................................................... 199

Sound Recorder ................................................................................................................................ 201

Twitter ............................................................................................................................................... 202

Install the Twitter App on Your Phone ...................................................................................... 202

Tweet on Twitter ....................................................................................................................... 203

LinkedIn ............................................................................................................................................. 204

Install the LinkedIn App on Your Phone ................................................................................... 204

Sign In to Your LinkedIn Account ............................................................................................. 204

YouTube ............................................................................................................................................ 204

View YouTube Videos ............................................................................................................... 204

Post a Video to YouTube .......................................................................................................... 205

Connectivity ............................................................................................................................................... 207

Transfer Files between Your Phone and a Computer ...................................................................... 207

Wi-Fi .................................................................................................................................................. 209

Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 209

Wi-Fi Settings ............................................................................................................................ 210

Disconnect Wi-Fi ....................................................................................................................... 212

Wi-Fi Direct ............................................................................................................................... 214

Hotspot ...................................................................................................................................... 216

Tethering ........................................................................................................................................... 217

Bluetooth ........................................................................................................................................... 219

Bluetooth Information ................................................................................................................ 219

Enable the Bluetooth Feature ................................................................................................... 219

TOC vii

Pair Bluetooth Devices .............................................................................................................. 220

Connect to a Paired Bluetooth Device ...................................................................................... 222

Send Information Using Bluetooth ............................................................................................ 223

Receive Data via Bluetooth ....................................................................................................... 226

Settings ..................................................................................................................................................... 228

Basic Settings ................................................................................................................................... 228

Wi-Fi Settings Menu .......................................................................................................................... 230

Bluetooth Settings ............................................................................................................................. 233

Mobile Network Settings ................................................................................................................... 234

Data Usage Settings ......................................................................................................................... 236

More Settings .................................................................................................................................... 238

Airplane Mode ................................................................................................................................... 239

Virtual Private Networks (VPN) ......................................................................................................... 240

Prepare Your Phone for VPN Connection ................................................................................ 240

Set Up Secure Credential Storage ........................................................................................... 241

Add a VPN Connection ............................................................................................................. 241

Connect to or Disconnect from a VPN ...................................................................................... 242

Default SMS App Settings ................................................................................................................ 243

USB Tethering ................................................................................................................................... 244

Bluetooth Tethering ........................................................................................................................... 244

Display Settings ................................................................................................................................ 244

Sound & Notification Settings ........................................................................................................... 246

Security Settings ............................................................................................................................... 248

Screen Lock Settings ........................................................................................................................ 250

Screen Lock .............................................................................................................................. 250

Disable the Screen Lock ........................................................................................................... 256

Navigation Key Setting ...................................................................................................................... 256

Date & Time Settings ........................................................................................................................ 257

Language & Input Settings ................................................................................................................ 258

Location Settings ............................................................................................................................... 261

Storage Settings ................................................................................................................................ 262

Battery Settings ................................................................................................................................. 263

Apps Settings .................................................................................................................................... 264

Memory Setting ................................................................................................................................. 266

Users Settings ................................................................................................................................... 266

TOC viii

Connect to PC Settings ..................................................................................................................... 268

Backup & Reset ................................................................................................................................ 268

Accounts ........................................................................................................................................... 271

Accessibility Settings......................................................................................................................... 273

Printing .............................................................................................................................................. 274

Connect Your Printer to Your Google Account ......................................................................... 275

Use Cloud Print on Your Phone ................................................................................................ 275

Activate This Device.......................................................................................................................... 277

System Updates ................................................................................................................................ 277

About Phone ..................................................................................................................................... 278

For Assistance .......................................................................................................................................... 280

Troubleshooting ................................................................................................................................ 280

Specifications .................................................................................................................................... 281

Boost Account Information and Help ................................................................................................ 282

Manage Your Account .............................................................................................................. 282

Re-Boost ................................................................................................................................... 283

Copyright Information ........................................................................................................................ 283

Index .......................................................................................................................................................... 285

Introduction 1

Introduction

The following topics describe the basics of using this guide and your new phone.

About the User Guide

Thank you for purchasing your new ZTE Warp® 7. The following topics explain how best to use this guide

to get the most out of your phone.

Before Using Your Phone

Read the Get Started guide and Important Information booklet that were packaged with your phone

thoroughly for proper usage.

Accessible services may be limited by subscription contract conditions.

Descriptions in the User Guide

Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless

otherwise noted, instructions begin from the phone's home screen, which is displayed by tapping Home

. Some operation descriptions may be simplified.

Screenshots and Key Labels

Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in

the user guide are simplified for description purposes and differ from your phone's display.

Other Notations

In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or

microSDHC™ card is referred to as an "SD Card" or a "memory card."

Get Started 2

Get Started

The following topics give you all the information you need to set up your phone and wireless service the

first time.

Parts and Functions

These topics illustrate your phone’s primary parts and key functions.

Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample

images only.

Phone Layout

The following illustration outlines your phone’s primary external features and keys.

Get Started 3

Part

Description

Ambient light and proximity

sensor

Detects how close an object is to the surface of the screen. This is

typically used to detect when your face is pressed up against the

screen, such as during a phone call.

Front camera lens

Takes pictures and records videos while facing the screen, and allows

you to video conference.

Earpiece

Lets you hear the caller and automated prompts.

Touchscreen

Displays all the information needed to operate your phone, such as the

call status, the Contacts list, and the date and time. Also provides one-

tap access to all of your features and applications.

Volume keys

Allow you to adjust the ringtone or media volume or adjust the voice

volume during a call.

Power/Lock key

Lets you turn the phone on or off, turn airplane mode on or off, turn the

screen on or off, or restart the phone.

Recent Apps key

Displays a list of recently used applications.

Home key

Returns you to the home screen. The light beneath the key blinks

when you charge the battery or you have a notification or alert.

Back key

Lets you return to the previous screen, or close a dialog box, options

menu, the notification panel, or onscreen keyboard.

Speaker

Lets you hear the different ringtones and sounds. The speaker also

lets you hear the caller’s voice in speakerphone mode.

USB charger/accessory port

Allows you to connect the phone charger or the USB cable (included).

Microphone

Transmits your voice for phone calls or records your voice or ambient

sounds for voice recordings and videos. The microphone on top of the

phone is useful for canceling ambient noise during a phone call.

Flash

Helps illuminate subjects in low-light environments when the camera is

focusing and capturing a picture or video. You can also use it as a

torch.

Back camera lens

Lets you take pictures and videos.

3.5 mm headset jack

Allows you to plug in either a stereo headset or an optional headset for

convenient, hands-free conversations.

Get Started 4

CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

nano-SIM Card

The nano-SIM card is an IC card containing phone number and other customer information.

Handling a nano-SIM Card

Keep the following in mind when handling a nano-SIM card.

● Customer is responsible for any damage caused by inserting nano-SIM card in another-brand IC

card reader, etc. Boost Mobile is not responsible in such case.

● Always keep the IC chip clean.

● Wipe clean with a dry, soft cloth.

● Avoid applying labels. May damage nano-SIM card.

● See instructions included with nano-SIM card for handling.

● nano-SIM card is the property of Boost Mobile.

● nano-SIM card is replaceable (at cost) in case of loss/damage.

● Return nano-SIM card to Boost Mobile when canceling subscription.

● Returned nano-SIM cards are recycled for environmental purposes.

● Note that nano-SIM card specifications and performance may change without notice.

● It is recommended that you keep a separate copy of information that is stored on nano-SIM card.

Boost Mobile is not responsible for damages from stored information that is lost.

● Always follow emergency procedures to suspend service if your nano-SIM card or phone (nano-

SIM card inserted) is lost/stolen. For details, contact Customer Service.

● Always power off phone before inserting/removing nano-SIM card.

Insert nano-SIM Card

Follow these instructions to insert a nano-SIM card. Remember to power off your phone before inserting a

nano-SIM card.

Note: Your phone’s nano-SIM card is preinstalled. These instructions are for reference only.

Get Started 5

1. Remove the battery cover.

 Lift gently in the direction shown.

2. Remove the battery.

 Lift upward gently as shown.

3. Insert the nano-SIM card.

 Insert gently with gold IC chip facing downward.

Get Started 6

4. Insert the battery.

 Align the contacts of the battery with the contacts in the phone.

5. Attach the battery cover.

 Make sure all the tabs are secure and there are no gaps around the cover.

SD Card

Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It

supports cards up to 32 GB. Some cards may not operate properly with your phone.

SD Card Cautions

Data: Information stored on SD Card can become lost or changed accidently or as a result of damage.

It is recommended that you keep a separate copy of important data. The company is not responsible

for damages from data that is lost or changed.

Reading/Writing Data: Never power off or remove battery while reading or writing data.

Battery Level: A low battery charge may prevent reading/writing to SD Card.

Handling SD Card: Use/store SD Cards away from the reach of infants. May cause choking if

swallowed.

Get Started 7

Insert SD Card

Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before

inserting or removing an SD card.

1. Remove the battery cover.

 Lift gently in the direction shown.

2. Insert SD card.

 Insert SD Card all the way gently without bending and with terminals facing down.

 Insert only SD Cards.

3. Attach the battery cover.

Get Started 8

 Make sure all the tabs are secure and there are no gaps around the cover.

Unmount the SD Card

Always unmounts the SD card before removing it from your phone.

1. From home, tap Apps > Settings .

2. Tap Storage.

3. Tap Unmount next to the name of your SD card.

 The text below your SD card name changes from its space usage to Ejected. The card is now

unmounted.

Remove SD Card

Follow these instructions to remove an SD card. Always unmount the SD card or power the phone off

before removing an SD card.

Get Started 9

1. Remove the battery cover.

 Lift gently in the direction shown.

2. Remove SD card.

3. Attach the battery cover.

 Make sure all the tabs are secure and there are no gaps around the cover.

Format SD Card

When you insert an optional SD card for the first time, it is recommended that you format it on your phone.

1. From home, tap Apps > Settings .

Get Started 10

2. Tap Storage.

3. Tap the SD card name below Portable storage.

4. Tap Format, and then tap Erase & format to confirm.

Get Started 11

 All data on the SD card is erased, and the card is formatted for use on your phone. Tap Done

to exit.

Use SD Card as Internal Storage

You can use an optional SD card as an extension of the internal storage and save data, apps, and media

files on it. This requires formatting that erases all data on the card and after that the card will only work in

this phone. If you move the SD card to another device, it needs to be formatted before it can be used.

CAUTION! As part of the internal storage, the SD card may have data on it that is necessary for some

apps to function normally. Therefore, do not remove or replace the card randomly.

Set Up the SD Card as Internal Storage

Before using the SD card as internal storage, you need to set the card up.

1. From home, tap Apps > Settings .

2. Tap Storage.

3. Tap the SD card name below Portable storage.

Get Started 12

4. Tap Format as internal, and then tap Erase & format to confirm.

5. The phone will prompt you to move your photos, files and other data from the phone storage to

the SD card. Tap Move now or Move later and tap NEXT. Follow the onscreen instructions to

continue.

Get Started 13

Note: If you move files and data to the SD card, it will be used to save new apps data and personal data

(such as photos and videos) and only the SD card is accessible from a computer. If you choose not to

move, new apps data and personal data is saved to the phone storage and the SD card is not accessible

from a computer.

Move Data Between Internal Storage and SD Card

While you can choose the save location for data and files while setting up the SD card as internal storage,

you can move the files and data between the SD card and the phone any time afterwards.

1. From home, tap Apps > Settings .

2. Tap Storage.

3. Below Device storage, tap Phone or the SD card name.

 If you want to move data and files from the phone to the SD card, tap the SD card name.

 If you want to move data and files from the SD card to the phone, tap Phone.

4. Tap Migrate data > Move.

 Existing app data and personal files are moved to the destination storage. The destination is

used to save new apps data and personal data (such as photos and videos) and only the

destination is accessible from a computer.

Get Started 14

Move an App Between Phone and SD Card

With the SD card as part of the internal storage, you can move some apps between the card and the

phone freely.

1. From home, tap Apps > Settings > Apps.

2. Tap the app you want to move.

3. In the App info screen, tap Change storage and select the new storage for the app.

4. Tap Move.

Note: Not all apps can be moved.

Remove the SD Card as Internal Storage

While the SD card is used as internal storage, you can still unmount and remove the card while the phone

is on.

1. From home, tap Apps > Settings > Storage.

2. Tap the SD card name below Device storage.

3. Tap Eject > Eject.

Note: Moved data and apps to the phone storage as instructed above before ejecting the card. Otherwise

some apps and files may not be accessible or usable until you install the card back.

4. When the screen prompts the card is safely ejected, you can now remove it from the phone.

Reformat SD Card as Portable Storage

If you no longer want to use your SD card as internal storage, you can reformat the card as portable

storage.

Note: Moved data and apps to the phone storage as instructed above before formatting the card.

Otherwise some apps and files may not be permanently lost.

1. From home, tap Apps > Settings > Storage.

2. Tap the SD card name below Device storage.

Get Started 15

3. Tap Format as portable.

4. Tap Format.

 The SD card is formatted and mounted to the phone as portable storage. Tap Done to finish.

Get Started 16

Battery Use

The following topics explain how to insert and remove your phone’s battery.

Battery Cautions

Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings

may become lost or changed, or battery may become unusable. Charge once every six months

before storing or leaving unused for a long period.

Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety.

Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time

shortens noticeably. Purchase a new battery.

Cleaning: Clean soiled terminals between battery and phone with a clean, dry cotton swab. Soiled

terminals can result in a poor connection and prevent charging, etc.

Insert the Battery

Follow these instructions to insert your phone’s battery safely and properly.

1. Remove the battery cover.

 Lift gently in the direction shown.

2. Insert the battery.

Get Started 17

 Align the contacts of the battery with the contacts in the phone.

3. Attach the battery cover.

 Make sure all the tabs are secure and there are no gaps around the cover.

Remove the Battery

Follow these instructions to remove your phone’s battery. Always power the phone off before removing

the battery.

1. Remove the battery cover.

 Lift gently in the direction shown.

2. Remove the battery.

Get Started 18

 Lift upward gently as shown.

Charge the Battery

Follow these instructions to charge your phone’s battery using either the included AC adapter or via a

USB connection on your computer.

Charge Using the AC Adapter

1. Plug the USB connector into the USB charger/accessory port on the bottom of your phone.

2. Plug the other end of the USB cable into the AC adapter.

3. Plug the AC adapter into an electrical outlet.

 The light beneath the Home key illuminates when charging starts. Fully charging a battery may

take up to three hours.

4. After charging, disconnect the phone from the charger.

 Unplug the AC adapter from the outlet, and remove the USB cable from the phone and the

AC adapter.

Charge Using a PC Connection

Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending

on the type of connection, your phone’s battery may not charge.

1. Insert the small end of the USB cord into the USB charger/accessory port on the bottom of your

phone.

Get Started 19

2. Insert the large end of the USB cord into an external USB port on your computer.

3. After charging, remove the USB cable from both the phone and the computer.

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off.

Turn Your Phone On

■ Press and hold the Power/Lock key.

 Your phone will power on. Depending on the settings, you may see the lock screen.

 See Lock and Unlock Your Screen and Screen Lock for information about using the screen

lock.

 The first time you turn the phone on, you will see the startup screens. See Complete the

Setup Screens for details.

 If your phone is not yet activated, see Activation and Service for more information.

Get Started 20

Turn Your Phone Off

1. Press and hold the Power/Lock key to display the device options menu.

2. Tap Power off to turn the phone off.

 Your phone will power off.

Your screen remains blank while your phone is off (unless the battery is charging).

Use the Touchscreen

Your phone’s touchscreen lets you control actions through a variety of touch gestures.

Tap

When you want to type using the onscreen keyboard, select items onscreen such as application and

settings icons, or press onscreen buttons, simply tap or touch them with your finger.

Touch and Hold

To open the available options for an item (for example, a contact or link in a Web page), touch and hold

the item.

Get Started 21

Swipe or Slide

To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.

Drag

To drag, press and hold your finger with some pressure before you start to move your finger. While

dragging, do not release your finger until you have reached the target position.

Flick

Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.

This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.

Get Started 22

Rotate

For most screens, you can automatically change the screen orientation from portrait to landscape by

turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger

keyboard. See Touchscreen Keyboards for more details.

Note: The Auto-rotate feature needs to be enabled for the screen orientation to automatically change.

From home, tap Apps > Settings > Display and tap Auto-rotate screen.

Tip: You can also access the screen rotation setting from the notification panel. Pull down the status bar

and tap Portrait or Auto-rotate to select or deselect the option.

Pinch and Spread

―Pinch‖ the screen using your thumb and forefinger to zoom out or ―spread‖ the screen to zoom in when

viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)

Get Started 23

Activation and Service

Before using your phone, you must set up your service with Boost Mobile. You will need your phone’s

serial number (MEID), printed on a sticker inside the battery compartment.

For more information about your Boost Mobile account, see Boost Account Information and Help.

Create Your Account and Pick Your Plan

Set up your Boost Mobile account.

1. From your computer, visit boostmobile.com and click Activate.

2. Choose an activation option and click Next.

3. When prompted, enter the serial number (MEID) printed on the sticker located on the back of

your phone in the battery compartment. This number can also be found on the bottom panel of

the phone’s package.

4. Follow the remaining instructions to choose your plan and select a payment method.

5. Follow the activation instructions below and you’ll be able to start using your phone.

Note: You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from any other

phone.

Activate Your Phone

After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to

activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to

turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn

on the new device and the programming information will be pushed to your device automatically.

You can also start the activation process manually.

■ From home, tap Apps > Settings > Activate this device.

Complete the Setup Screens

The setup screens help you set up certain features and preferences on your phone. Once your phone has

been turned on, you will see a Welcome message. You can then complete the setup process.

Note: You may be able to complete the setup screens before your phone has been activated on your

account.

1. On the Talkback screen, activate the Talkback feature by double-tapping the center of the screen

if you have sight problems, or tap Accessibility to explore other accessibility features.

Get Started 24

 If you have no accessibility problem with the phone, tap Next.

2. On the Language screen, select a language and tap Next to get started.

3. Follow the onscreen instructions to complete each section. For each topic, you will have the

option to skip it and continue to the next screen.

 Select Wi-Fi network – If prompted, follow the prompts to sign in to an available Wi-Fi

network. For secured Wi-Fi networks, you will need to enter a password. See Wi-Fi for more

details.

Get Started 25

 Name – If applicable, enter your first and last name and tap Next. This information is used by

the phone to personalize certain apps.

Get Started 26

 Protect your phone – Check Protect this device and tap Next to set up a screen lock, or

uncheck this option and tap Skip to go to the next screen.

Note: You can always set up a screen lock in Settings. See Screen Lock.

 Google services – Select your Google location and service options and then tap Next.

4. Tap Done. Your setup is now complete.

 Your phone is now set up for use. If you skipped any part of the setup, you can access

additional options through the Apps screen or through Settings.

Note: You do not need to sign up for a Google Account to use your phone. However, to download apps

from Google Play, you must link your phone to a Google Account.

Basic Operations 27

Basic Operations

The following topics outline basic features and operations of your phone.

Basics

The following topics offer an overview of your phone’s basic operations.

Home Screen and Applications (Apps) List

Most of your phone’s operations originate from the home screen or the apps list.

1. From any screen tap Home to display the home screen.

2. Tap Apps to display the apps list.

For information about using the home screen, see Home Screen Basics.

Select Options and Navigate Screens

Tap icons, onscreen keys, and other items to open or activate the assigned function. For example, to

open Calculator, tap Home to get to the home screen and then tap Apps > Calculator .

Basic Operations 28

■ Tap Back to return to the previous screen.

Recent Applications

You can display a list of recently used applications using the Recent Apps key.

Basic Operations 29

■ Tap Recent Apps to view a list of recently used applications.

Phone Settings Menu

You can customize your phone’s settings and options through the Settings menu.

■ From home, tap Apps > Settings .

– or –

Pull down the status bar and tap Settings .

Basic Operations 30

For more information, see Settings.

Portrait and Landscape Screen Orientation

The default orientation for your phone’s screen is portrait (vertical), but many apps will change to

landscape orientation (widescreen) when you rotate the phone sideways.

Note: Not all screens will adjust for landscape orientation.

Basic Operations 31

Turn Screen Rotation On or Off

1. Pull down the status bar to display the quick settings menu.

2. Tap Portrait or Auto-rotate to turn the option on or off.

 If the screen rotation option is not available, tap to display the full options list.

Note: You can also set the rotation option from the main settings menu. From home, tap Apps >

Settings > Display > Auto-rotate screen.

Capture Screenshots

You can use your phone’s power and volume keys to capture screenshots.

■ Press and hold the Power/Lock key and the Volume Down key at the same time to capture a

screenshot of the current screen.

 The current screenshot will be captured and stored in the Screenshots album in the phone’s

Gallery. From home, tap Apps > Gallery .

Applications

The following topics describe how to access the applications (apps) list and launch apps on your phone.

Launch Applications

All installed apps can be accessed and launched from the apps list.

Basic Operations 32

1. From home, tap Apps .

 The apps list opens.

2. Tap and app icon to launch the corresponding application.

 The application opens.

Apps List

The apps list expands to include any apps you download and install on your phone. The following table

outlines the primary apps that have been preinstalled on your phone.

App

Function/Service

Browser

Browse the Internet.

Calculator

Perform basic and advanced mathematical equations.

Calendar

Organize your time and reminds you of important events.

Camera

Take and share pictures and videos.

Basic Operations 33

App

Function/Service

Chrome

Browse the Internet and get your bookmarks, browsing history, and more

synced with your Google Account.

Clock

Set alarms, view time in time zones around the world, use stopwatch, or set a

time and count down to zero.

Contacts

Store and manage contacts saved in your phone as well as contacts

synchronized with your web accounts and computer.

Dolby Audio

Manage the Dolby Audio settings for enhanced audio experience with your

phone.

Downloads

Check the record of files you have downloaded using apps such as Browser

or Email.

Drive

Store and share files on Google servers for free after you sign in to your

Google Account.

Send and receive emails from your webmail accounts or your corporate email

accounts.

File Manager

View and manage files stored on your phone's internal storage and your SD

card as well as a USB device when they are available.

Gallery

View and manage pictures and videos on your phone.

Gmail

Send and receive emails from your POP3 and IMAP email accounts as well

as your Google Accounts.

Google

Use Google search or get information when you need it with Google Now.

Google+

Socialize with friends on the Google+ online community.

Hangouts

Chat with Google+ friends or send text or multimedia messages.

Maps

Find your place on the map and find your way in the world.

Messaging

Exchange text messages (SMS) and multimedia messages (MMS).

Music

Play audio files stored on your phone.

Basic Operations 34

App

Function/Service

Phone

Place and receive calls and use voicemail.

Photos

Manage photos on the phone and your Google Account.

Play Books

Buy and read the electronic version of new bestsellers and classics.

Play Games

Buy and play games from the Google Play Store. Share your gaming

experience and progress with your friends.

Play Movies &

Purchase, download and watch the latest and your favorite movies and TV

shows.

Play Music

Play music on the phone and on your Google Account.

Play Newsstand

Purchase and read newspapers and magazines.

Play Store

Buy and download apps, games, and other content from the Google Play

Store.

Settings

Customize and configure your phone.

Sound Recorder

Record voice memos and listen to them whenever you like.

Video Player

Play and manage video files on your phone.

Voice Search

Use Google search by voice.

Voicemail

Use Visual Voicemail to check and manage your voicemail messages.

YouTube

Watch video clips from YouTube.com, or upload your own and share with the

world.

Note: Available apps are subject to change.

Basic Operations 35

Phone Number

Follow the instructions below to display your phone’s wireless phone number.

1. From home, tap Apps > Settings > About phone.

2. Tap Status.

 You will see the number listed under My phone number.

Silent/Vibration Mode

Silent/vibration mode sets your phone's ringtone, operation sounds, notifications, etc., not to sound to

avoid disturbing others around you.

Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent or

vibration mode.

To set silent or vibration mode:

1. Press the Volume keys to display the volume control window.

Basic Operations 36

2. Press and hold the Volume Down key.

 Your phone is now in vibration mode.

3. To switch the phone to silent mode, press the Volume Down key once more.

 Your phone is now in silent mode.

Note: In the volume control window, you can tap to adjust notification, media and alarm volumes.

To restore normal sound settings, press or hold the Volume Up key.

Do Not Disturb Mode

You can limit sound interruptions with Do not disturb mode, which silences unwanted sounds from your

phone.

To turn on Do not disturb mode:

1. Swipe down from the top of the screen with two fingers and tap Do not disturb in the quick

settings menu.

– or –

From home, tap Apps > Settings > Sound & notification > Do Not Disturb.

Basic Operations 37

2. Tap Do Not Disturb and select Always or Scheduled.

3. Set the detailed settings.

 If you have selected Scheduled, set the days and start/end time during which Do not disturb

mode should apply.

 Tap Disturb rules to determine whether you allow exceptions.

• Priority only: Disturbance set as priority interruptions are allowed.

• Alarms only: Only alarms sound or vibration is allowed.

• Total silence: Forbid all disturbance.

 If you have allowed priority interruptions, customize the types of allowed sounds or vibration

in the Priority interruptions section.

Airplane Mode

Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can

use apps that don’t require a signal or data.

To turn on or off airplane mode:

Basic Operations 38

1. Press and hold the Power/Lock key to display the device options menu.

2. Tap Airplane mode.

 Your phone is now in or out of airplane mode. When the phone is in airplane mode, you will see

the airplane mode icon in the status bar.

Tip: You can also access airplane mode through the quick settings menu. Pull down the status bar with

two fingers and tap Airplane mode.

Enter Text

You can type on your phone using one of the available touchscreen keyboards or Google voice typing.

Touchscreen Keyboards

Your phone offers you a choice of two touchscreen keyboards for entering text. The keyboard appear

automatically onscreen when you tap a text entry field, and they can be used in either portrait or

landscape mode. You can also use the Google voice typing option to enter text using your voice (see

Google Voice Typing for details).

The methods available include:

● Google keyboard lets you use a traditional QWERTY setup to enter text. Additional options

expand your ability to enter text faster and more accurately. See Google Keyboard for details.

● TouchPal lets you use Curve® to speed up text input by replacing key-tapping gesture with a

tracing gesture where you move your finger from letter to letter without lifting the finger until you

reach the end of each word. See TouchPal for details.

Note: Keyboard layouts and options may change depending on where you’re using them. For example, if

you’re entering text to do a Web search, a search icon may be available instead of an enter key.

Note: Along with the pre-installed keyboards, you can download additional keyboard options from Google

Play Store. See Find and Install an App for details.

Google Keyboard

The Google keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like

on a computer), along with enhancements and options that allow you to enter text faster and more

accurately, such as continuous key input, personalized usage dictionaries, and more.

Basic Operations 39

Assign Google Keyboard for Text Entry

1. Tap a text entry field, so that a keyboard displays on the screen.

2. Slide the status bar down and tap Change keyboard.

3. Select Google Keyboard.

Note: If you cannot find the input keyboard that has been installed, it may have been disabled. To enable

it, from home, tap Apps > Settings > Language & input > Current keyboard > Choose

keyboards and tap the input keyboard that is disabled.

Use Google Keyboard

Tap the alphabetic keys to enter letters. Touch and hold some specific keys to enter associated accented

letters or numbers. For example, to enter È, touch and hold and the available accented letters and

number 3 appear. Then slide to choose È.

● As you enter a word, candidates appear above the keyboard. Tap to select the correct one; touch

and hold to see more possible options.

● Tap to use uppercase. Double-tap to lock uppercase. This key also changes to indicate

the current case you are using: for lowercase, for uppercase, and when locked in

uppercase.

● Tap to delete the text before the cursor.

● Tap to select numbers and symbols. You can then tap to find more.

● Tap to enter emoji or emoticon.

● Tap to use Google voice typing.

● Touch and hold to change the input languages or set up the Google keyboard.

Use Gesture Typing

The Google keyboard supports the gesture typing feature. You can use this feature to input a word by

sliding through the letters.

Basic Operations 40

To enable and use gesture typing:

1. Touch and hold on the Google keyboard and then tap Google Keyboard Settings.

2. Tap Gesture Typing and then tap Enable gesture typing if this feature is turned off.

3. Move your finger from letter to letter on the keyboard to trace a word without lifting the finger until

you reach the end of the word.

TouchPal

The TouchPal keyboard offers three layouts including Full, Phonepad, and T+. You can tap to select

a language and layout.

You can also use Curve® and Wave™ to speed up text input by moving your finger from letter to letter or

word from word without lifting the finger.

Assign TouchPal for Text Entry

1. Tap a text entry field, so that a keyboard displays on the screen.

2. Slide the status bar down and tap Change keyboard.

3. Select TouchPal.

Note: If you cannot find the input keyboard that has been installed, it may have been disabled. To enable

it, from home, tap Apps > Settings > Language & input > Current keyboard > Choose

keyboards and tap the input keyboard that is disabled.

Basic Operations 41

The Full Layout

The full layout offers an input experience similar to a computer keyboard.

● The alphabetic keys: Tap the keys to enter letters. Touch and hold a key and slide if necessary

to choose more characters.

● The shift key: Tap to use uppercase. Double-tap to lock uppercase. This key also

changes to indicate the current case you are using: for lowercase, for uppercase, and

when locked in uppercase.

● Word prediction: Touch and hold or and tap the prediction switch to turn off or on

prediction.

● Pre-defined texts: Tap to enter digits, symbols, and other texts. You can tap the arrow

keys to turn pages, or tap to go back to the alphabetic keys. Slide up on the space key or tap

to enter Emoji and emoticons.

● The delete key: Tap to delete text before the cursor. You can also slide left on the key to

delete a whole word.

● More options: Tap to access additional functions of TouchPal, use voice input, edit text,

change keyboard themes, and more.

The Phonepad Layout

The layout is similar to a phonepad.

Basic Operations 42

Tap an alphabetic key repeatedly until the desired letter appears. You can also touch and hold the key

and slide left or right to choose the letter or number you need.

If word prediction is enabled ( ), just tap the keys once and choose the right word.

The T+ Layout

Tap to enter the left letter on the key. Double-tap or flick right to enter the right letter/symbol on the key.

You can also touch and hold a key and slide left or right to choose more letters and symbols.

If word prediction is enabled ( ), just tap the keys once and choose the right word.

Curve Word Gesture

Curve allows you to enter text by moving your finger on the screen from letter to letter to enter each word.

To enable and use Curve:

1. On the TouchPal keyboard, tap > Settings > Smart input and check Curve - Word gesture.

2. Tap Back to return to the text field. Open the TouchPal keyboard and switch to the full layout.

Note: Curve is only available in the full layout.

3. Move your finger from letter to letter on the keyboard to trace a word without lifting the until you

reach the end of the word.

Basic Operations 43

Tip: Tap when you want to. If you want to enter a single letter, go ahead and tap the key.

Tip: Lift your finger at the end of the word. A space is added automatically when you begin to trace the

next word.

Wave Sentence Gesture

Wave allows you to enter words by dragging candidate words to the space key.

To enable and use Wave:

1. On the TouchPal keyboard, tap > Settings > Smart input and check Wave - Sentence

gesture.

2. Tap Back to return to the text field. Open the TouchPal keyboard and switch to the full layout.

Note: Wave is only available in the full layout.

3. Tap or use Curve to enter the first word. As the first word appears on the text field, candidate

words appear on the keyboard for you to choose from as the following word.

4. Drag the correct candidate word to the space key to add the word to the text field.

Note: If no candidate word is correct or displayed, you can go on entering the words normally.

Basic Operations 44

Google Voice Typing

Google voice typing uses Google voice recognition to convert speech to text.

To use Google voice typing:

1. Slide the status bar down when entering text and tap Change keyboard > Google voice typing.

– or –

Tap to access the voice typing feature when you are using the Google keyboard.

– or –

Tap > Voice to access the voice typing feature when you are using the TouchPal keyboard.

2. When you see the microphone image, speak what you want to type. The phone will work on your

speech and display the transcription.

3. Continue entering text or touch Delete to cancel the last dictated text.

Tip: Say "comma," "period," "question mark," "exclamation mark," or "exclamation point" to enter

punctuation.

Tips for Editing Text

Your phone gives you many options to make entering text easier, including copying, cutting, and pasting

text, customizing the user dictionary, using predictive text, and more.

● To move the insertion point, tap where you want to type. The cursor blinks in the new position,

and a tab appears below it. Drag the tab to move the cursor.

● To select text, touch and hold or double-tap the text. The nearest word is selected, with a tab at

both ends of the selection. Drag the tabs to change the selection. To cancel the selection, simply

tap the text field.

● To cut or copy text, select the text you want to manipulate. Then tap Cut or Copy.

● To replace text with the clipboard text, select the text you want to replace and then tap Paste.

● To insert clipboard text to the text field, touch and hold the tab below the cursor and then select

Paste.

Basic Operations 45

● You can customize your personal dictionary for word suggestion and spell check. From home, tap

Apps > Settings > Language & input > Personal dictionary. Then tap to add a

new word.

● Many input methods have predictive text features of their own. You may need to configure them

separately. For example, when using the TouchPal keyboard, touch and hold or to manage

prediction.

Google Account

You will need a Google Account to access several phone features such as Gmail, Google Maps,

Hangouts, and the Google Play applications. Before you are able to access Google applications, you

must enter your account information. These applications sync between your phone and your online

Google Account.

Google Account Cautions

Be sure not to forget your Google Account ID or password.

Create a Google Account

If you do not already have a Google Account, you can create one online or using your phone.

Note: You can also create and sign into your Google/Gmail account through your phone’s Setup

application.

Note: Although you need a Gmail account to use certain features of your phone, such as Google Play,

you do not need to use Gmail as the default account for your phone.

Create a Google Account Online

1. From a computer, launch a Web browser and navigate to google.com.

2. On the main page, click Sign in > Create an account.

3. Follow the onscreen prompts to create your free account.

4. Look for an email from Google in the email box you provided, and respond to the email to confirm

and activate your new account.

Create a Google Account Using Your Phone

1. From home, tap Apps > Settings > Accounts > Add account.

Basic Operations 46

2. Tap Google and then tap Or create a new account.

3. Follow the prompts to set up your account. Tap Next to proceed between steps, which may

include:

 Enter your First name and Last name.

 Enter a desired Username.

 Enter and reenter a password.

 Enter your phone number or secondary email address for recovering your password.

 Agree to the privacy policy and terms of service.

 Select Google service options.

 Set up billing or gift card information for purchase from Google Play Store.

4. Tap Continue.

 You are signed in to your Google Account, and your phone will synchronize the selected items.

Note: When setting up a new Google Account, either on your phone or online, you may be prompted to

add a secondary email address. Enter a second Gmail address or any other email address from which

you currently send and receive email. This address is used to authenticate your account should you ever

encounter problems or forget your password. It is strongly encouraged for Android users so you can

regain access to Google services and purchases on your phone.

If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign

in to your Google Account.

1. From home, tap Apps > Settings > Accounts > Add account.

Basic Operations 47

2. Tap Google, and then enter your Gmail address and tap Next.

3. Enter your Gmail password, and then tap Next.

4. After your phone connects with the Google servers, accept the privacy policy and terms of service,

and then set up billing or gift card information for purchase from Google Play Store.

5. Tap Continue.

 You are signed in to your Google Account, and your phone will synchronize the selected items.

Google Play Store

Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone.

Choose from a wide variety of free and paid content ranging from productivity apps and games to

bestselling books and blockbuster movies and music. When you find what you want, you can easily

download and install it on your phone.

To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or

mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google

Account for details.

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Installing Applications

Many different kinds of applications can be installed on your phone from Google Play (provided by

Google Inc.). Boost Mobile is not responsible in any way for user-installed applications (quality,

reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses,

etc.).

Important: Our policies often do not apply to third-party applications. Third-party applications may access

your personal information or require us to disclose your customer information to the third-party application

provider. To find out how a third-party application will collect, access, use, or disclose your personal

information, check the application provider’s policies, which can usually be found on their website. If you

aren’t comfortable with the third-party application’s policies, don’t use the application.

Find and Install an App

When you install apps from Google Play app and use them on your phone, they may require access to

your personal information (such as your location, contact data, and more) or access to certain functions

or settings of your phone. Download and install only apps that you trust.

1. From home, tap Apps > Play Store .

2. Browse through the categories (Apps & Games or Entertainment), find an item you're interested

in, and tap the name.

 Browse through featured apps. Scroll through the list of featured apps when you open Google

Play.

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 Search for an app. Tap the search field at the top of the Google Play home screen, enter the

name or type of app you’re looking for, and then tap the search key on the keyboard.

3. Tap an app to read a description about the app and user reviews.

4. Tap Install (for free applications) or the price (for paid applications).

Note: If you have not already done so, you will need to set up a payment method to purchase paid apps

from Google Play.

5. The subsequent screen notifies you whether the app will require access to your personal

information or access to certain functions or settings of your phone. If you agree to the conditions,

tap Accept (for free apps) or Accept and then Buy (for paid apps) to begin downloading and

installing the app.

 If you have not already set up a payment method, tap Continue and then follow the prompts

to arrange payment and complete the purchase.

 The selected app is downloaded and installed on your phone.

Warning: Read the notification carefully! Be especially cautious with applications that have access to

many functions or a significant amount of your data. Once you tap Accept on this screen, you are

responsible for the results of using this item on your phone.

Purchasing Applications

Purchase apps at your own risk. Boost Mobile is not responsible for any disadvantage resulting for

user or third parties.

Request a Refund for a Paid App

If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your

credit card is not charged and the app is uninstalled from your phone.

If you change your mind, you can install the app again, but you can’t request a refund a second time.

1. From home, tap Apps > Play Store .

2. Tap Menu > My apps & games.

3. Tap the app to uninstall for a refund. The details screen for the app opens.

4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is canceled.

Update an App

Depending on your settings, many apps will update automatically, or you can update apps directly from

the Play Store app.

Update an App Directly

1. From home, tap Apps > Play Store .

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2. Tap Menu > My apps & games.

3. Tap the app you want to update, and then tap Update.

 The app update is downloaded and installed.

Note: You can also tap UPDATE ALL in My apps to install available updates for all your apps.

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Set Automatic App Updates

1. From home, tap Apps > Play Store .

2. Tap Menu > My apps & games.

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3. Tap the app you want to set for auto-update, and then tap Menu > Auto-update.

 The app is set to update automatically whenever an update becomes available.

Note: Automatic updates are unavailable for some apps.

Uninstall an App

You can uninstall any app that you have downloaded and installed from Google Play.

1. From home, tap Apps > Play Store .

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2. Tap Menu > My apps & games.

3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.

 The app is uninstalled and removed from your phone.

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Get Help with Google Play

The Google Play store app offers an online help option if you have questions or want to know more about

the app.

1. From home, tap Apps > Play Store .

2. Tap Menu > Help.

 The Web browser will take you to the Google Play Help Web page, where you will find

comprehensive, categorized information about Google Play.

Lock and Unlock Your Screen

Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it

when you need it.

Turn the Screen Off When Not in Use

■ To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again or

receiving an incoming call will turn on your phone screen and show the lock screen.

To save battery power, the phone automatically turns off the screen after a certain period of time when

you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.

Note: For information on how to adjust the time before the screen turns off, see Display Settings.

Turn the Screen On and Unlock It

1. To turn the screen on, press the Power/Lock key.

 The lock screen appears.

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2. Touch and hold an empty area of the screen to unlock it.

 The screen is unlocked.

 If you have set up a screen lock, you will be prompted to draw the pattern or enter the

password or PIN. See Screen Lock.

Tip: You can also touch and hold to launch Voice Search, or touch and hold to launch Camera.

Update Your Phone

From time to time, updates may become available for your phone. You can download and apply updates

through the Settings > System updates menu.

Software Update Cautions

During update: The phone cannot be used until the software update is complete. It may take time to

update your phone’s software.

Signal during update: Update your phone where signal reception is good, and do not change

location during the update process. Make sure the battery is adequately charged before beginning an

update. A weak signal or low battery during an update may cause the update to fail. An update failure

may disable the phone.

Other functions during update: Other phone functions cannot be used during a software update.

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Update Your Phone Firmware

You can update your phone's software using the Update Firmware option.

Before Updating Your Phone

Updating your phone may result in a loss of saved data depending on the condition of your phone

(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating

your phone firmware.

Back Up All Data Prior to Update

To back up your Gmail information:

1. From home, tap Apps > Settings > Accounts > Google.

2. Tap your Google Account to open the Sync screen.

 If the Auto-sync data option is on, check the items you want to keep in sync.

 If the Auto-sync data option is off, tap the items you want to synchronize to back up related

data.

To back up your Exchange mail information:

1. From home, tap Apps > Settings > Accounts > Corporate.

2. Tap your corporate account to open the Sync screen.

 If the Auto-sync data option is on, check the items you want to keep in sync.

 If the Auto-sync data option is off, tap the items you want to synchronize to back up related

data.

To back up stored text messages:

1. From home, tap Apps > Messaging .

2. Select the text message from the list to view the message thread.

3. Tap a portion of the text message from the string. The Message options context menu appears.

Note: You can back up stored text messages by forwarding them to your own phone number. Open the

messages after you have updated your firmware.

4. Tap Forward.

5. Enter your phone number and tap Send .

To restore your Google apps following the update:

1. From home, tap Apps > Play Store .

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2. Tap Menu > My apps & games > All tab.

3. Scroll through the list of previously downloaded Google apps and choose those you wish to

reinstall.

4. Follow the onscreen instructions.

Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is

applied.

As an added precaution, to preserve any data on your SD card, please unmount it from your phone prior

to starting the update process. From home, tap Apps > Settings > Storage > Unmount .

If you are using the SD card as internal storage, please copy all your personal files to your computer. See

Transfer Files between Your Phone and a Computer.

Update Your Phone’s Firmware

Once you have backed up all your data, use the Update Firmware option to update your phone’s

firmware.

1. From home, tap Apps > Settings > System updates.

2. Tap Update Firmware.

 Your phone automatically downloads and installs any available updates. You may be required

to power your phone off and back on to complete the software upgrade.

Alternatively, you can access system updates through the notification panel.

1. Locate the System Update Available icon ( ) in notifications.

2. Pull down the status bar.

3. Tap to open the update screen.

4. Follow the onscreen instructions to restart and install the update.

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Confirm Your Current Phone Firmware

1. From home, tap Apps > Settings > About phone.

2. Locate the Baseband version read-only field.

Update Your Android Operating System

This option allows you to update the Android Operating System (OS) on your phone via an over-the-air

connection.

1. From home, tap Apps > Settings > System updates.

2. Tap Update ZTE Software.

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3. Follow the onscreen instructions.

Update Your Profile

This option allows you to automatically update your online user profile information. If you choose to

change your user name and select a new one online, you must then update the user name on your phone.

1. From home, tap Apps > Settings > System updates > Update Profile.

2. Follow the onscreen instructions.

 The phone will download and install the profile update and you will see a confirmation when

complete.

Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to

reconnect with the network.

Update Your PRL

This option allows you to download and update the PRL (preferred roaming list) automatically.

1. From home, tap Apps > Settings > System updates > Update PRL.

2. Follow the onscreen instructions.

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 The phone will download and install the PRL update and you will see a confirmation when

complete.

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Your Phone Interface

The following topics describe how to use and customize your phone’s home screen, understand the

status bar, and use the notification panel.

Home Screen Basics

The home screen is the starting point for your phone’s applications, functions, and menus. You can

customize your home screen by adding application icons, shortcuts, folders, widgets, and more.

Home Screen Layout

Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional

screens.

Item

Description

Status bar

The status bar displays icons to notify you of your phone and service status

information on the right side (such as signal strength, battery status, Wi-Fi

and data connectivity, ringer status, and time ) and notifications on the left

side (such as notifications for incoming messages, missed calls, and

application updates). Pull down the status bar to display the notification panel.

Widget

Widgets are self-contained onscreen apps that reside on your phone’s home

screen.

Application icons

Application icons are shortcuts to favorite applications. You can add and

remove these shortcuts as you wish.

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Item

Description

Folder

You can group shortcuts on the home screen into folders for convenient

access.

Primary shortcuts

Primary shortcuts are application shortcuts that appear in the same location

on all of your phone’s home screens. These are customizable except for the

Applications (Apps) shortcut, which remains static.

Application list (Apps)

Tap to open the applications (apps) list. The apps list key is a primary

shortcut available from all home screens.

Recent Apps key

Tap to display a list of recently used applications.

Home key

Tap to display the main home screen.

Back key

Tap to return to the previous screen.

Note: Your phone’s home screens cycle through so that you can keep swiping in one direction and make

it back to the main home screen. The small circles above the primary shortcuts let you know your current

screen position.

Tip: Tap Home to return to the main home screen from any other screen.

Extended Home Screens

In addition to the main home screen, your phone features extended home screens to provide more space

for adding icons, widgets, and more. Tap Home to display the main home screen and then slide the

screen right or left to move from the main screen to an extended screen.

There are up to eight and at least two extended screens available in addition to the main home screen.

● If you are not already using the maximum number of screens for your phone, you can add more

screens when adding a shortcut or widget to the home screen. See Add Shortcuts to the Home

Screen and Add Widgets to the Home Screen.

● If there are more than two extended screens and you remove all contents from one screen, the

empty screen is deleted automatically.

● While on an extended screen, tap Home to return to the main home screen.

To delete or set the home screens:

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■ From any home screen, touch and hold an empty area to display thumbnail images of all screens.

 To delete a home screen, tap on the corner of its thumbnail and tap OK.

 To set a home screen as the main home screen, tap at the bottom of its thumbnail.

 To change the order of the screens, touch and hold a thumbnail and drag it left or right to a

new position.

Status Bar and Notification Panel

Your phone’s status and notifications are available at a glance at the top of the screen.

Status Bar

The status bar at the top of the home screen provides phone and service status information on the right

side and notification alerts on the left. To view the notification panel or access the quick settings menu,

pull down the status bar from the top of the screen.

Status Bar Layout

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Main Status Icons

Icon

Status

Bluetooth® active

GPS active

Wi-Fi® active

Network (full signal)

Enhanced 4G LTE data service

3G (data service)

Vibration on

Microphone off

Speakerphone active

Do not disturb mode (alarms only or priority)

Do not disturb mode (total silence)

Ringer off

Airplane mode

Alarm set

Battery (charging)

Battery (full charge)

Battery (low)

Wired headset connected

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Main Notification Icons

Icon

Notification

Missed call

New voicemail

New personal account emails from the Email app

New Exchange account emails from the Email app

New message(s) from the Gmail app

New text message

New MMS message

New Hangout message

Upcoming event

USB connection

Call in progress

Open Wi-Fi network detected

Music playing

Updates available from the Google Play Store

Downloading or receiving data

Uploading or sending data

Notification Panel

Your phone’s notifications appear at the left side of the status bar, and you can access the full notification

panel by pulling down the status bar. From there, you can check notifications, download updates, open

messaging apps, use the quick settings menu, and more.

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Open the Notification Panel

■ Pull down the status bar. (Slide your finger down from the top of the screen.)

 The notification panel opens. To check notifications, tap an item in the list.

Close the Notification Panel

■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.)

– or –

Tap Back to close the notification panel.

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Notification Panel Layout

The notification panel gives you access both to notifications and the quick settings menu.

Customize the Home Screen

Learn how to set the wallpaper or theme, and add, move, or remove shortcuts, widgets, and folders from

the home screen.

Operations for Rearranging the Home Screen

● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired

location.

● Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove

● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the

home screen menu. Menu options include Wallpapers, Widgets, Themes, and Effects, and you

also have the option to add or remove home screens.

Change the Wallpaper

Select and assign your phone’s background wallpaper.

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1. From home, touch and hold an empty space, and then tap Wallpapers.

 You can also access the wallpaper menu through settings. From home, tap Settings >

Display > Wallpaper.

2. Tap an option to select the wallpaper.

3. If necessary, tap Set wallpaper.

 The wallpaper is set.

Note: If you select Gallery, you will need to select an album and a picture. Once selected, use the crop

tool to resize and position the image and then tap Done .

Change the Theme

Each theme contains a unique set of icons. You can change the theme to the one you like.

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1. From home, touch and hold an empty space, and then tap Themes.

2. Tap the theme you like.

 The theme is set.

Add Shortcuts to the Home Screen

You can add shortcuts for quick access to favorite apps from the home screen.

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1. From home, tap Apps .

 The Apps list opens.

2. Touch and hold an app icon.

 The icon will disengage and you will see thumbnails of your home screens.

3. Drag the icon to an empty location on one of the home screens.

Note: If there are less than eight extended home screens, you can add a new extended home screen

while you add a shortcut. Just drag the app icon to the right edge of the screen and drop it after you reach

the right-most screen.

 The shortcut is added to the home screen.

Add Widgets to the Home Screen

You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a

home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of

widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many

others.

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1. From home, touch and hold an empty space, and then tap Widgets.

2. Touch and hold a widget icon.

 The icon will disengage and float with your finger.

3. Drag the icon to an empty location on one of the home screens.

Note: If there are less than eight extended home screens, you can add a new extended home screen

while you add a widget. Just drag the widget icon to the right edge of the screen and drop it after you

reach the right-most screen.

 The widget is added to the home screen.

Add Folders to the Home Screen

You can group home screen shortcuts into folders for convenient access.

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1. From home, touch and hold a shortcut you want to place in a folder.

2. Drag the shortcut to Folder at the top left and release it.

 A new folder is created.

3. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new

folder.

 The new shortcut is added to the folder.

Change Folder Names

Once you have added folders, you can change the name easily from the folder display.

1. From home, tap the folder to open it, and then tap the folder name.

2. Type a new name and then tap Done.

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Phone App

The following topics outline the use of your device’s phone app to place and receive calls, use voicemail,

set up and manage contacts, and more.

Place and Answer Calls

The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the

in-call screen options.

Adjust In-Call Volume

■ Adjusting Call Volume: Press the Volume keys up or down during the call.

Troubleshooting

Question: Difficulty during call.

Answer 1: It may not be possible to make a call properly in a noisy location.

Answer 2: When calling using Speaker, check the call volume. Raising the call volume may make

calling difficult.

Question: Sound pops momentarily during a call.

Answer: Are you changing location while calling? Sound pops when signal is weak and the phone

switches to a different area.

Emergency Call Cautions

Emergency calls are restricted in Airplane mode.

Call Using the Phone Dialer

The most ―traditional‖ way to place a call is by using the phone’s dialer screen.

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1. From home, tap Phone to display the phone screen.

 The phone app opens. If necessary, tap to display the dialer screen.

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2. Tap the number keys on the keypad to enter the phone number.

 As you enter digits, Smart Dial searches for contacts that match. If you see the number you

want to dial, tap it to place the call immediately without entering the rest of the number.

3. Tap to call the number.

 The phone dials the number. The call begins when the other party answers.

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4. To end the call, tap .

 The call ends.

Troubleshooting

Question: Call does not connect.

Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit

number including the area code.

Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area.

Call Emergency Numbers

You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.

To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:

1. From the lock screen, touch and hold the screen to display the screen where you need to draw a

pattern or enter a PIN or password to unlock.

2. Touch and hold Emergency Call (ICE).

3. Tap next to 911.

 As long as you are in an area covered by wireless service, the emergency call is placed.

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To call the 9-1-1 emergency number normally or when your account is restricted:

1. Unlock the screen. For more information, see Lock and Unlock Your Screen.

2. From home, tap Phone > .

3. Tap .

 As long as you are in an area covered by wireless service, the emergency call is placed.

Enhanced 9-1-1 (E 9-1-1) Information

This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1

emergency location services where available.

When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate

your approximate location. Depending on several variables, including availability and access to satellite

signals, it may take up to 30 seconds or more to determine and report your approximate location.

Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some

designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be

equipped to receive GPS location information from your phone.

Answer Phone Calls

The following information lets you know how to answer incoming calls, mute the ringer on incoming calls,

reject incoming calls, and more.

When you receive a phone call from a contact, the Incoming call screen appears and displays the caller

ID icon, name, and phone number of the calling party. When you receive a phone call from someone who

is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call

screen.

Note: If your phone is turned off, all calls automatically go to voicemail.

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Answer an Incoming Call

1. When a call arrives, slide down to answer it.

 The call begins.

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2. To end the call, tap .

 The call ends.

Mute the Ringing Sound

To mute the ringer without rejecting the call, you can press the Power/Lock key, the Volume keys, Home

, Back , or Recent Apps .

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Reject an Incoming Call

■ When a call arrives, slide up to reject it.

 The ringtone or vibration will stop and the call will be sent directly to voicemail.

Reject a Call and Send a Text Message

You can reject an incoming call and automatically send a text message to the caller.

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1. When a call arrives, slide Message reject up from the bottom of the screen.

 You will see a list of preset text messages.

2. Tap one of the messages to send it to the caller.

 The selected message will be delivered to the caller.

 You can edit the reject messages through the Call settings menu. From the phone app, tap

Menu > Settings > Quick responses and tap a message to edit it.

In-Call Screen Layout and Operations

While you’re on a call, you will see a number of onscreen options.

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In-Call Screen Layout

Tap options to activate them during a call.

● Add call: Tap to make another call separately from the current call, which is put on hold. When

both calls are connected, you can tap Swap to toggle between the two calls.

● Contacts: Open the Contacts app and view your contacts list.

● Dialpad: Toggle the appearance of the onscreen keypad. Show the keypad to enter additional

numbers, for example, an extension or access code.

 For example: When you call your bank’s 800 number, use the keypad to enter your account

number and PIN.

● Mute: Mute the microphone during an active call. Tap again to unmute the microphone.

● Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off).

 Activate Speaker to route the phone’s audio through the speaker. (You can adjust the

speaker volume using the Volume keys.)

 Deactivate Speaker to use the phone’s earpiece.

Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone

use.

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Note: When a Bluetooth headset is connected to your phone, you can route the audio through the

Bluetooth headset ( ), the phone earpiece ( ), or the phone speaker ( ). Tap one of these icons

and select Speaker, Handset earpiece, or Bluetooth to change how the audio is routed.

● End call: Tap to end the current call.

Place a Call from Contacts

You can place phone calls directly from entries in your Contacts list.

1. From home, tap Phone to display the phone app.

2. Tap Contacts to display the Contacts list.

 The contacts list appears.

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3. Tap a contact.

4. Tap the number you want to call.

 The phone dials the number. The call begins when the other party answers.

5. To end the call, tap .

 The call ends.

Tip: You can also place a call directly from the Contacts list. Tap next to the entry you want to call to

place a call to the entry's default number.

Call from Call Logs

The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.

1. From home, tap Phone to display the phone app.

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2. Tap Recent calls to display the recent call history.

Tip: To view the complete call history, scroll to the bottom of the list and tap View full call history.

3. Tap Call next to an entry to call the number.

 The phone dials the number. The call begins when the other party answers.

 For additional options, tap the name or number.

4. To end the call, tap .

 The call ends.

Optional Services

The following topics outline additional voice-related services available with your phone, including call

services, voicemail, and more.

Voicemail Setup

You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a

password to protect against unauthorized access. Your phone automatically transfers all unanswered

calls to your voicemail, even if your phone is in use or turned off.

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1. From home, tap Phone > .

2. Touch and hold to dial your voicemail number.

 Your phone dials the voicemail access number.

3. Follow the system prompts to:

 Create your password.

 Record your name announcement.

 Record your greeting.

Important: Voicemail Password – It is strongly recommended that you create a password when setting

up your voicemail to protect against unauthorized access. Without a password, anyone who has access

to your phone is able to access your voicemail messages.

Visual Voicemail

Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the

message you are looking for without having to listen to every voicemail message first. This feature

periodically goes out to your voicemail, and gathers the caller information from all of the current

voicemails. It then populates a list with the caller name and number, along with the length of time and

priority level of the voicemail message.

Set Up Visual Voicemail

Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You

should set up your voicemail and personal greeting as soon as your phone is activated. Your phone

automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.

Note: To set up your traditional voicemail box, see Voicemail Setup.

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1. From home, tap Apps > Voicemail .

 You’ll see a Personalize your voicemail prompt.

2. Tap Personalize now and follow the system prompts to:

 Create a password (part of standard voicemail).

 Record your name announcement.

 Record your greeting.

Important: Voicemail Password – It is strongly recommended that you create a password when setting

up your voicemail to protect against unauthorized access. Without a password, anyone who has access

to your phone is able to access your voicemail messages.

3. Tap the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail

services.

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Review Visual Voicemail

Visual Voicemail lets you easily access and select which messages you want to review.

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1. From home, tap Apps > Voicemail .

 You will see the voicemail inbox.

2. Tap a message to review it.

Tip: There are several icons at the bottom of the review screen for calling, reply, deletion, and other

options. For an explanation of all your options, tap Menu > Help > Messaging > Receiving

Messages > Message Playback.

Listen to Multiple Voicemail Messages

When you are done listening to a voicemail message you can easily access other voicemail messages

without returning to the main voicemail screen.

1. Listen to the current voicemail message.

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2. Swipe your finger left or right to display the next or previous message.

 The next or previous message is displayed. You can tap to play it.

You can navigate through voicemail messages as frequently as you'd like. You can even move to the next

or previous message before you're finished listening to the current one.

Visual Voicemail Options

Your visual voicemail options appear as icons at the bottom of the voicemail review screen.

1. From home, tap Apps > Voicemail .

2. Tap a message to review it. The following options are available while reviewing a voicemail

message:

 Call to call the sender.

 Reply to reply the message.

 Delete to delete the message.

 Tap Menu > Share to share the message. Options depend on the applications installed.

 Tap Menu > Archive to archive the current message. You can find it in the Archive box.

Note: Not all options are available for all messages.

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Configure Visual Voicemail Settings

The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and

more.

1. From home, tap Apps > Voicemail .

2. Tap Menu > Settings.

 You will see the voicemail settings menu.

3. Select an option to change its settings.

 Avatar

 Display

 Help

 Preferences

 Sound

 Updates

 About Voicemail

Change Your Main Greeting via the Voicemail Menu

Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves

you from having to navigate within the voicemail menu.

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1. From home, tap Apps > Voicemail .

2. Tap Menu > Settings > Preferences > Personalize voicemail.

3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.

Edit the Display Name via the Voicemail Menu

From your Visual Voicemail menu, you can quickly change the name or number attached to your voice

messages.

1. From home, tap Apps > Voicemail .

2. Tap Menu > Settings > Display > Display name.

3. Tap the existing identification field and enter a new identifying name or number (used to identify

you to recipients of your voice messages).

4. Tap OK to save your information.

Caller ID Blocking

Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If

you do not want your number displayed when you make a call, follow these steps.

1. From home, tap Phone > .

2. Tap .

3. Enter a phone number.

4. Tap .

 Your caller information will not appear on the recipient’s phone.

To permanently block your number, call Boost Customer Service.

Phone App Settings

The settings menu of the Phone app lets you configure your voicemail options and a number of other

settings for the phone application.

Phone App Settings Options

Use the Settings menu to adjust the following settings:

Setting

Description

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Setting

Description

Display options

Set up the way contacts are displayed and sorted in the contacts list in

the Phone app.

Sounds and vibration

Set up the default ringtone for incoming calls and enable/disable

vibration or keypad tones.

Quick responses

Edit the text messages that you can quickly send to rejected callers.

Voicemail

Adjust your voicemail settings.

Speed dial

Set speed dialing keys.

DTMF tones

Set the length of Dual-Tone Multi-Frequency signal tones.

Voice privacy

Use enhanced privacy mode.

Plus code dialing setting

Enable plus code dialing and set international dialing code.

TTY mode

Select a TTY mode for your phone to work with a teletypewriter.

Hearing aids

Turn on or off hearing aids compatibility.

Noise reduction

Reduce background noise during calls.

Use the Call Settings Menu

1. From home, tap Phone .

 The phone app opens.

2. Tap Menu > Settings.

 The call settings menu appears.

3. Configure your options.

 Tap a menu item to display its options.

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 Select your options and follow the prompts to set them.

 Your settings options are set.

Display Options

You can change the way contacts are displayed and sorted in the contacts list of the Phone app.

1. From home, tap Phone .

2. Tap Menu > Settings > Display options.

3. Tap Sort by and select First name or Last name to change the way contacts are sorted in the

list.

– or –

Tap Name format and select First name first or Last name first to change the way contact

names are displayed in the list.

Sounds and Vibrate Settings

You can set the default incoming call ringtone, dialpad tones, and vibration.

1. From home, tap Phone .

2. Tap Menu > Settings > Sounds and vibration.

3. Tap Phone ringtone to select a ringtone.

– or –

Check Dialpad tones or Also vibrate for calls to make the phone play tones when you tap the

keypad or make the phone vibrate when it rings for incoming calls.

Quick Responses

This menu allows you to edit the text response that you can quickly send to the caller when you reject a

call. See "Reject a Call and Send a Text Message" in Answer Phone Calls.

1. From home, tap Phone .

2. Tap Menu > Settings > Quick responses.

3. Tap a preset response.

4. In the window that opens, edit the message and tap OK.

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Voicemail Settings

If you need to adjust your voicemail settings, use the Voicemail settings menu.

1. From home, tap Phone .

2. Tap Menu > Settings > Call settings > Voicemail.

3. Configure your options.

Speed Dial

The speed dial setting allows you to set speed dialing keys.

To set up speed dialing:

1. From home, tap Phone .

2. Tap Menu > Settings > Call settings > Speed dial.

3. Tap a speed dial key.

4. Enter the phone number or tap and select one from the contacts.

5. Tap OK.

Note: If you assign a number to an already in-use speed dial location, the new phone number will

automatically replace the previous speed dial assignment.

DTMF Tones

The DTMF tones setting allows you to set the length of Dual-Tone Multi-Frequency (DTMF) signal tones.

1. From home, tap Phone .

2. Tap Menu > Settings > Call settings > DTMF tones.

3. Tap Long or Normal.

Voice Privacy

Voice privacy allows you to enable enhanced privacy mode.

1. From home, tap Phone .

2. Tap Menu > Settings > Call settings.

3. Check Voice privacy to enable this feature.

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Plus Code Dialing Setting

Plus Code Dialing allows the phone to automatically dial the international access code for your location

when you touch and hold in the dialer.

To activate Plus Code Dialing:

1. From home, tap Phone .

2. Tap Menu > Settings > Call settings > Plus code dialing setting.

3. Check North American dialing to enable this feature.

To change the international dialing code:

1. From home, tap Phone .

2. Tap Menu > Settings > Call settings > Plus code dialing setting.

3. Tap International dialing.

4. Input a new code and tap OK.

TTY Mode

A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that

allows people who are deaf, hard of hearing, or who have speech or language disabilities, to

communicate by telephone.

Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY

device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect

using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your

TTY device, contact your TTY device manufacturer to purchase the connector cable.

To turn TTY Mode on or off:

1. From home, tap Phone .

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2. Tap Menu > Settings > Accessibility > TTY mode.

3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on.

– or –

Tap TTY Off to turn TTY mode off.

 Your phone’s TTY mode is set.

Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the

headset jack.

Warning: 9-1-1 Emergency Calling

It is recommended that TTY users make emergency calls by other means, including Telecommunications

Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be

corrupted when received by public safety answering points (PSAPs), rendering some communications

unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs.

This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP

community are currently working to resolve this.

Hearing Aids

Your phone supports HAC (Hearing Aid Compatibility) function. When you turn on the hearing aid

compatibility and use a hearing aid device with a telecoil in it to answer the phone, it will help you hear

more clearly during the phone call.

1. From home, tap Phone .

2. Tap Menu > Settings > Accessibility.

3. Check Hearing aids to turn on HAC.

 The hearing aid compatibility is turned on.

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Noise Reduction

With noise reduction, your phone can use the microphone on its back to reduce background noise during

calls.

1. From home, tap Phone .

2. Tap Menu > Settings > Call settings.

3. Check or uncheck Noise reduction to enable or disable this feature.

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Contacts

The Contacts application lets you store and manage contacts from a variety of sources, including

contacts you enter and save directly in your phone as well as contacts synchronized with your Google

Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.

Contacts Cautions

Information saved in Contacts may be lost or changed if the battery is removed for a long period or

left uncharged. Accident or malfunction may also cause loss or change to information. It is

recommended that you keep a separate copy of contacts and other important information. Boost

Mobile is not responsible for any damages from lost or changed contacts.

Add a Contact

You can add contacts from your phone’s Contacts or Phone application. Enter details such as name,

phone numbers, email addresses, mailing addresses, and more.

1. From home, tap Apps > Contacts .

 You will see the Contacts list.

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2. Tap to add a contact.

 The Add new contact screen appears.

3. Use the keyboard to enter as much information as you want.

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 : Tap the picture icon to assign a picture to the contact.

 Name

 Phone

 Email

 More Fields: Tap More Fields to include additional information such as address, ringtone,

Notes, Website, etc. If you have multiple accounts associated with your phone, tap the area

above the contact name and select an account.

• Select Google if you want to save contacts to your Google Account; these will be synced

automatically with your Google Account online.

• Select Phone-only, unsynced contact as the sync account if you want your contacts on

your phone only; they will not be synced with your Google Account.

Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile,

Home, Work, etc.), tap the type below the field and select the appropriate type.

Note: To delete a phone number, email address, or other information, tap beside it.

4. When you have finished adding information, tap on the top right.

 The contact is added.

Save a Phone Number

You can save a phone number to Contacts directly from the phone keypad.

1. From home, tap Phone > .

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2. Enter a phone number.

3. To add the number to an existing contact, tap Add to a contact. To add a new contact, tap

Create new contact.

 For an existing contact, tap the contact name and select a number type for the new number.

 For a new contact, enter the name and any additional information.

4. Tap OK if you are updating an existing contact, or if you are saving a new contact.

 The number is saved.

View Contacts

View a contact’s details by displaying a contact entry.

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1. From home, tap Apps > Contacts .

 You will see the Contacts list.

2. Tap a contact to view its details.

 The contact’s detailed listing appears.

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Contacts Screen Layout

The following illustration show’s your Contacts app layout and describes the various features.

Item

Description

Groups tab

Show contact groups.

Favorites tab

Show favorite contacts.

Contacts tab

Show all contacts.

Contact

Tap to show contact’s details.

Scroll

Scroll the contacts list by letter.

Call

Place a call to the contact.

Add new

Add a new contact.

Search contacts.

More options

Get more contacts options.

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Edit a Contact

Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID

picture, customize with a unique ringtone, and more.

1. From home, tap Apps > Contacts .

 You will see the Contacts list.

2. Tap a contact to view its details.

 The contact’s detailed listing appears.

3. Tap Edit .

4. Tap any field you want to change or add. See Add a Contact.

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5. Add or edit the information, and then tap .

 Your changes are saved to the contact entry.

Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile,

Home, Work, etc.), tap the type below the field.

Delete a Contact

You can delete a contact from the contacts details page.

1. From home, tap Apps > Contacts .

 You will see the Contacts list.

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2. Tap a contact to view its details.

 The contact’s detailed listing appears.

3. Tap Menu > Delete.

4. Tap OK.

 The contact is deleted.

Tip: You can also touch and hold the contact from the contact list and then tap > OK.

Share a Contact

You can quickly share contacts using Bluetooth, email, Gmail, messaging, and more.

1. From home, tap Apps > Contacts .

 You will see the Contacts list.

2. Tap a contact to display it, and then tap Menu > Share.

 You will see the Share contact via menu.

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3. In the Share contact via menu, select a method:

 Messaging to send the information in a multimedia message. Select a contact or enter a

wireless phone number or email address, enter any additional information, and then tap

or Send. For more information on messaging, see Send a Multimedia Message (MMS).

 Bluetooth to send the information via Bluetooth. See Bluetooth for information on pairing and

sending via Bluetooth.

 Drive to upload the information as a vCard file to Google Drive.

 Email/Gmail to send the information as an attachment. Address the message, add a subject

and a message, and then tap . See Compose and Send Email and Create and Send a

Gmail Message for details.

 Wi-Fi Direct to send the information via Wi-Fi Direct. See Wi-Fi Direct for information on

pairing and sending via Wi-Fi Direct.

4. Complete the required steps as prompted for the selected method.

 The selected contact will be shared.

Import Contacts

Your phone offers a couple of options for importing contacts from the phone's internal storage, installed

SD memory cards or external devices via USB. This is especially useful when you need to transfer

contacts between different devices.

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Before Importing Contacts from an SD Card

You will need to have copied previously backed up contacts information into your phone's internal storage,

an installed SD card, or a USB storage device before you can import contacts. See SD Card for SD card

information.

Import Contacts from Internal Storage, an SD Card or USB Storage

1. From home, tap Apps > Contacts .

 You will see the Contacts list.

2. Tap Menu > Import/Export.

 You will see the Import/export contacts menu.

3. Tap Import from storage.

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4. Select an account for the imported contacts.

5. Follow the onscreen instructions to complete the import.

 The contacts are imported and stored in the selected account.

Back Up Contacts

If you are saving contacts to an account that does not automatically back them up via the Cloud, you can

manually back them up for re-import if needed.

You can back up your contacts to an installed SD card or the phone storage, depending on your "Save

location" setting. See Storage Settings.

1. From home, tap Apps > Contacts .

 You will see the Contacts list.

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2. Tap Menu > Import/Export.

 You will see the Import/export contacts menu.

3. Tap Export to storage.

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4. The phone will prompt you with the name and the directory of the vCard file. Tap OK to create the

file.

 The contacts are exported and saved to the installed SD card or the phone storage.

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Messaging and Internet

With wireless service and your phone’s messaging and data capabilities, you have the opportunity to

share information through many different channels and accounts, including Gmail (Google), personal and

corporate email, text and multimedia messaging.

Text and Multimedia Messaging

With text messaging (SMS), you can send and receive instant text messages between your wireless

phone and another messaging-ready phone.

Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture

slideshows, contact cards (vCard), or appointments (vCalendar).

See your service plan for applicable charges for messaging.

Send a Text Message

Quickly compose and send text messages on your phone.

1. From home, tap Messaging .

2. On the Messaging screen, tap . The New message screen opens.

3. Fill in one or more recipients. You can:

 Enter phone numbers directly in the To field. If you’re sending the message to several phone

numbers, tap Next or the return key on the keyboard after entering each number. As you

enter information, any matching phone numbers from your contacts list are displayed. Tap a

match to enter that number or address directly.

 Tap the icon, and then select the contacts to whom you want to send the message. You

can also select from call log, favorite contacts, or contact groups as recipients. When you

have selected all the message recipients, tap OK.

 Enter the first few letters of the recipient's name to display a matching list of names from your

stored contacts. Tap a match to add the recipient.

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4. Tap the ―Type message‖ box and then start composing your message.

Note: A counter appears above the Send button ( ) to tell you how many characters are left. Once you

go over the 160-character limit, a new message is created but automatically joined into one when

received.

5. When done, tap Send to send the text message.

Send a Multimedia Message (MMS)

When you need to add a little more to a text message, you can send a multimedia message (MMS) with

pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar).

1. From home, tap Messaging .

2. On the Messaging screen, tap . The New message screen opens.

3. Fill in one or more recipients. You can:

 Enter phone numbers directly in the To field. If you’re sending the message to several phone

numbers, tap Next or the return key on the keyboard after entering each number. As you

enter information, any matching phone numbers from your contacts list are displayed. Tap a

match to enter that number or address directly.

 Tap the icon, and then select the contacts to whom you want to send the message. You

can also select from call log, favorite contacts, or contact groups as recipients. When you

have selected all the message recipients, tap OK.

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 Enter the first few letters of the recipient's name to display a matching list of names from your

stored contacts. Tap a match to add the recipient.

Note: You can add a subject line by tapping Menu > Add subject.

4. Tap the ―Type message‖ box, and then start composing your message.

5. Tap .

6. In the Attach window, select from the following file attachments:

 Picture. Select a picture to attach to your MMS.

 Capture picture. Open the camera and take a photo to attach to your MMS.

 Video. Select a video clip to attach to your MMS.

 Capture video. Open the camcorder and shoot a video clip to attach to your MMS.

 Audio. Select an audio file to attach to your MMS.

 Record audio. Open Sound Recorder and record an audio file to attach to your MMS.

 Slideshow. See "Create a Slideshow" for details.

 Files. Open File Manager and select a file to attach to your MMS.

 Insert contacts. Select a contact entry and add it to your MMS as a vCard attachment.

7. To make changes to your attachment, tap Replace or Remove.

8. Tap Send to send the MMS message.

Create a Slideshow

In a multimedia message, you can add slides, each containing a picture, video, or audio.

1. In the multimedia message you’re composing, tap > Slideshow.

2. On the Edit slideshow screen, tap Slide 1.

Note: You can tap Add slide to add more slides.

3. To compose your slideshow, do any of the following:

 Add a picture. Tap ADD PICTURE, > Add picture or Capture picture.

 Add a video. Tap Menu > Add video or Capture video. (You cannot add both a picture

and a video on the same slide.)

 Add music or a voice recording. Tap Menu > Add music and then tap Audio or Record

audio.

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 Add a caption. Tap the ―Type message, or leave blank‖ box.

 Add some preset text. Tap Menu > Quick Text.

 Insert a smiley to the caption. Tap Menu > Insert smiley.

 Set text layout. Tap Menu > Layout.

 Preview your slide. Tap Menu > Preview.

 Remove the caption on the slide. Tap Menu > Remove text.

 Set duration for this slide. Tap Menu > Duration.

 Add a new slide. Tap Menu > Add slide.

 View the next or previous slide. Tap or .

4. When you have finished composing the slideshow, tap Back to return to the New message

screen.

Tip: To compose a slideshow, you can also simply attach multiple items separately to the MMS message.

Tap and select a file type, location, and file and then repeat it for additional slides. Your phone will

automatically compile a slideshow.

Save and Resume a Draft Message

While composing a text or multimedia message, tap Back to automatically save your message as a

draft.

To resume composing the message:

1. From home, tap Messaging .

2. On the Messaging screen, the draft messages are marked with a red word "Draft" next to them.

You can also tap Menu > Drafts to view them.

3. Tap the message to resume editing it.

4. When you finish editing the message, tap Send .

New Messages Notification

Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message

briefly in the status bar when you receive a new text or multimedia message. To change the notification

for new text and multimedia messages, see Text and MMS Options for details.

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A new message icon ( / ) also appears in the notifications area of the status bar to notify you of a

new text or multimedia message. The Messaging application icon (if shown on the home screen) also

displays the number of new messages .

■ To open the message, pull down the status bar to open the notification panel. Tap the new

message to open and read it. For information on reading and replying to messages see Manage

Message Conversations.

Manage Message Conversations

Text and multimedia messages that are sent to and received from a contact (or a number) are grouped

into conversations or message threads in the Messaging screen. Text or MMS conversations let you see

exchanged messages (similar to a chat program) with a contact on the screen.

Read a Text Message

■ Do one of the following:

 On the Messaging screen, tap the text message or conversation to open and read it.

 If you have a new message notification, pull down the status bar to open the notification

panel. Tap the new message to open and read it.

To return to the Messaging screen from a conversation, tap Back .

Note: To view the details of a particular message, in the conversation, tap the message to open the

options menu, and then tap View details.

Note: If a message contains a link to a Web page, tap the link in the message and then tap Visit to open

it in the Web browser.

Note: If a message contains a phone number or an email address, tap the phone number or email in the

message to dial the number, send a message, send an email, or add it to your contacts.

View a Multimedia Message (MMS)

1. From home, tap Messaging .

2. On the Messaging screen, tap a multimedia message or conversation to open it.

3. Tap the attachment to open it.

 If the attachment is a vCard contact, tap View or Import to view the contact or import it to

your contacts. For more information, see Contacts.

 If the attachment is a vCalendar file, you can import the calendar event. For information on

using Calendar, see Calendar.

Note: When Auto-retrieve in MMS settings is disabled, only the message header is downloaded. To

download the entire message, tap the Download button at the right side of the message. For details, see

Text and MMS Options.

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Note: If you are concerned about the size of your data downloads, check the multimedia message size

before you download it.

Reply to a Message

1. From home, tap Messaging .

2. On the Messaging screen, tap a conversation to open it.

3. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send .

Note: To reply to a text message with a multimedia message, open the text message, tap or Menu >

Add subject. The text message is automatically converted into a multimedia message.

Protect (Lock) a Message

You can lock a message so that it will not be deleted even if you delete the other messages in the

conversation.

1. From home, tap Messaging .

2. On the Messaging screen, tap a conversation.

3. Tap the message that you want to lock.

4. Tap Lock on the options menu. A lock icon is displayed at the bottom of the message.

Delete Conversations

1. From home, tap Messaging .

2. On the Messaging screen, tap Menu > Select….

3. Select the conversations you want to delete.

4. Tap Delete and then tap OK to confirm. Any locked messages will not be deleted unless you

select the Delete locked messages check box.

Tip: You can also delete a conversation while you're viewing it. While viewing a conversation, tap Menu

> Delete thread, and then tap OK to confirm. Any locked messages in the conversation will not be

deleted unless you select the Delete locked messages check box.

Delete a Single Message

1. While viewing a conversation, tap the message that you want to delete.

 If the message is locked, tap Unlock on the options menu and tap the message again to

display the options menu.

2. Tap Delete on the options menu.

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3. When prompted to confirm, tap OK.

View Contact Information from a Message

When you have received a message from someone in your stored contacts, you can tap the contact’s

picture or icon on the messaging screen to open the contact details. Depending on the stored contact

information, you can view the contact details, place a phone call or send an email message to the contact,

and more.

Text and MMS Options

The messages settings menu lets you control options for your text and MMS messages including

message limits, size settings, and notifications.

1. From home, tap Messaging .

2. On the Messaging screen, tap Menu > Settings. You can set the following:

SMS Enabled

■ Change your default app for SMS and MMS. Tap Default SMS app and select Hangouts or

Messaging.

Storage

● Delete old messages: Automatically delete older messages, except for locked messages, when

the set limits are reached.

● Text message limit: Choose the maximum number of text messages to store in each

conversation.

● Multimedia message limit: Choose the maximum number of MMS messages to store in each

conversation.

Text (SMS) Messages

■ SMS Reassembly: Automatically reassemble segmented long SMS.

Multimedia (MMS) Messages

● Auto-retrieve: Select this option to automatically retrieve all your multimedia messages

completely. When selected, the multimedia message header plus the message body and

attachments will automatically download to your phone. If you clear this check box, only the

multimedia message header will be retrieved and shown in your Messaging screen.

● Group messaging: Automatically send messages as MMS when there are multiple recipients.

Display Settings

● Bubble and background: Choose the pattern of the dialog balloons and background displayed

in every conversation.

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Notifications

● Notifications: Select this option if you want to receive a notification in the status bar when a new

text or multimedia message arrives.

● Select ringtone: Select a ringtone that is specific to new text and multimedia messages. Note

that the ringtone briefly plays when selected.

● Vibrate: Select this option if you want the phone to vibrate when a new text or multimedia

message arrives.

Signature Settings

● Edit signature: Edit the signature for outgoing messages.

● Add signature: Select this option if you want to attach the signature to all outgoing messages.

WAP Push Switch

■ Enable wap push receiving: Check this option if you want to receive WAP push messages.

Emergency Alerts

■ Receive emergency alerts: Tap this option and check the threat levels that you want to receive

alerts for.

Gmail

Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail

messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google

Account for details.

Gmail Cautions

Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone

from receiving Gmail.

Create and Send a Gmail Message

Use your phone to create and send Gmail messages.

1. From home, tap Apps > Gmail . If prompted, tap Take me to Gmail.

 The Gmail inbox opens.

2. In the inbox, tap Compose .

 The Gmail composition window opens.

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3. Enter the message recipient(s), subject, and message, and then tap Send .

 The Gmail message is sent.

Gmail Composition Options

● Adding Cc/Bcc: In the mail composition window, tap on the "To" line, and then add

recipients.

● Attaching Pictures or Videos: In the mail composition window, tap > Attach file or Insert

from Drive. Locate and then tap the picture or video you want to attach.

● Save as a Draft (Send Later): While composing your message, tap Menu > Save draft. The

message is saved as a draft for later.

● Delete Mail Being Composed: In the mail composition window, tap Menu > Discard >

Discard.

Note: To view your draft email messages, at the top left of the inbox, tap > Drafts.

Note: To view your sent messages, at the top left of the inbox, tap > Sent.

Check Received Gmail Messages

Your phone allows you to access, read, and reply to all your Gmail messages.

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Open New Gmail Messages

When new Gmail arrives, you will see / in the status bar.

1. Pull down the status bar to display the notification panel.

2. Tap the new message from the notification panel.

 The new Gmail message opens.

 If you have two or more new Gmail messages, tapping the notification opens the Gmail inbox.

Open Gmail Messages

You can also read and reply to all your Gmail messages from the Gmail inbox.

1. From home, tap Apps > Gmail .

 The Gmail inbox opens.

2. Tap the message thread you want to view.

 The message thread opens, with the newest message displayed.

Options when Reviewing Gmail Messages

● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your

reply message, and tap Send .

 To reply to all, tap Options > Reply all.

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● Forwarding Gmail Messages: With the Gmail message open, tap Options > Forward, enter a

recipient and an additional message, and tap Send .

Use Gmail Labels

Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation

threads. For example, when a new thread starts with a received mail, the label "Inbox" is automatically

added to the thread. By then adding the label "travel," all threads with "travel" are shown in a list.

1. From home, tap Apps > Gmail .

 The inbox opens.

2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options > Move

to.

3. Tap a label for the thread.

 The thread is added to the selected label.

Archive Gmail Threads

Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for

archived threads, they appear in the inbox again.

1. From home, tap Apps > Gmail .

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 The inbox opens.

2. Swipe a conversation thread from left to right or from right to left out of the list.

 The thread is now archived.

Mute Gmail Threads

If registered on a mailing list, there will be threads with always-continuing conversations. For long threads

that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives

that includes user's address as a recipient or in Cc, mail will again appear in the inbox.

1. From home, tap Apps > Gmail .

 The inbox opens.

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2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options > Mute.

 The thread is now hidden.

Delete Gmail Threads

If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox.

1. From home, tap Apps > Gmail .

 The inbox opens.

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2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete .

 The thread is deleted.

Search Gmail Messages

If you need to find a specific message or message thread, you can search Gmail from the inbox.

1. From home, tap Apps > Gmail .

 The inbox opens.

2. Tap .

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3. Enter your search text and tap the search key on the keyboard.

 The search results appear. Tap a message or thread from the list to display it.

Report Spam or Phishing Gmail

You can report spam or phishing Gmail messages from your phone’s Gmail inbox.

1. From home, tap Apps > Gmail .

 The inbox opens.

2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options > Report

spam or Report phishing.

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 The selected message is reported as spam or phishing Gmail.

Add Another Google (Gmail) Account

If you have multiple Gmail accounts you wish to view on your phone, you can add them from the

Settings > Accounts menu.

1. From home, tap Apps > Settings > Accounts > Add account.

2. Tap Google, and then tap Enter your email.

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3. Enter your existing Google Account username or email, and then tap Next.

4. Enter your password, and then tap Next.

5. After your phone connects with the Google servers, tap Accept to agree to Google privacy policy

and terms of service.

6. On the Google services screen, select your Google service options, and tap Next.

7. Select Add credit or debit card or Redeem and tap Next to set up your billing or gift card

information for purchasing apps, games, movies, and books in the Google Play Store app from

your phone. You can also select Remind me later and tap Next.

 You are signed in to your Google Account, and you can access both of your Gmail accounts

from the Gmail app.

Note: You can also sign up for a new Gmail account from the Settings menu. In step 2 above, tap Or

create a new account and follow the prompts.

Switching between Gmail Accounts

If you have more than one Gmail account set up, you can switch between them in the Gmail app.

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1. From home, tap Apps > Gmail .

 The inbox opens.

2. Tap .

3. Tap the avatar of the account you want to view at the top of the menu.

 The selected account inbox is displayed.

Use the Email application to send and receive email from your webmail or other accounts, using POP3 or

IMAP, or access your Exchange ActiveSync account for your corporate email needs.

Set Up an Email Account

Your phone supports several types of email accounts and allows you to have multiple email accounts set

up at one time.

Before setting up an email account, make sure you have the username (user ID), password, server name,

etc., so you can get set up successfully.

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1. From home, tap Apps > Email .

 The Account setup screen for adding an account appears if no email account has been

previously set up.

2. Follow the onscreen instructions to set up your email account.

 The email account is set up and you will begin receiving email.

Add an Email Account

You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your

phone.

Add an Email Account from the Email App

You can add email accounts directly from the email app, even if you have another email account set up.

1. From home, tap Apps > Email .

 The email inbox opens.

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2. Tap Menu > Settings.

3. Tap Add account .

4. Follow the onscreen instructions to complete the account setup.

 The email account is added and you will begin receiving email for the account.

Add an Email Account from the Settings Menu

You can also set up email accounts from the Settings > Accounts menu.

1. From home, tap Apps > Settings > Accounts > Add account > Email.

2. Select an email server. Tap Others if the server you use is not listed.

3. Enter the Email address and Password for the email account and then tap Next.

 Tapping Next prompts your phone to attempt a "regular" email setup and test the incoming and

outgoing servers.

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 If you have custom settings you need to configure, tap Manual setup and enter your settings.

These may include mail type, user name, password, server, security type, etc.

4. Select your sync settings and then tap Next.

5. Enter an account name and a display name and tap Next to complete setup.

 The email account is set up and you will begin receiving email for the account.

Important: If the account type you want to set up is not in the phone database, you will be asked to enter

more details. You should get all pertinent information for the email account, such as incoming and

outgoing server settings, before you proceed.

Add an Exchange ActiveSync Account

If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send

email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful

Exchange features.

Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s

Exchange Server administrator for required account settings information.

1. From home, tap Apps > Settings > Accounts > Add account > Corporate.

2. Enter the Email address and Password for the email account and then tap Next.

 Tapping Next prompts your phone to attempt an automatic setup and test the incoming and

outgoing servers.

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 If the automatic setup fails, you need to enter your settings. These may include

domain\username, password, server, security type, etc.

3. Follow the onscreen prompts to configure options for the account. Then tap Next.

4. Enter an account name and tap Next to complete setup.

 Your corporate email account is set up and you will begin receiving email for the account.

Compose and Send Email

Compose and send email using any account you have set up on your phone. Increase your productivity

by attaching files such as pictures, videos, or documents to your email messages.

1. From home, tap Apps > Email .

 The email inbox opens.

 If you want to switch to a different email account, tap the account name at the top left of the

screen and select another account.

2. Tap Compose .

 The email composition window opens.

3. Enter the message recipient(s), subject, and message.

 You can add multiple recipients to an email message.

 To add recipients from contacts, groups, or history, tap , select the contact(s) you wish to

include, and then tap Select.

 To add an attachment to the message, tap > Attach file, select an attachment type and an

attachment.

4. Tap Send .

 The email message is sent.

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Open Email Messages

You can open and read email messages directly from the email inbox. Reading and replying to email on

your phone is as simple as on your computer.

1. From home, tap Apps > Email .

 The email inbox opens.

Tip: Tap the account name at the top left of the inbox screen to switch to a different email account.

2. Tap the message you want to view.

 The email message opens.

3. Tap Reply or Reply all to reply to the message.

Tip: You can also access new email messages from the notification panel. Pull down the status bar to

display the notification panel, and then tap an email notification. The email inbox will open and display the

new email message.

Options when Reviewing Email Messages

● Resetting Mail as Unread: Tap the check box on the left side of a read message and then tap

Mark as unread .

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● Deleting Email: Tap the check box on the left side of a message or messages and then tap

Delete .

● Syncing Accounts Manually: Sync sent and received email messages manually at any time

regardless of the automatic sync settings. Switch to the account you want to sync and then drag

the message list downwards.

● Replying to Email Messages: With an email message open, tap Reply or Reply all ,

compose your reply message, and tap Send .

● Forwarding Email Messages: With the email message open, tap Forward , enter a recipient

and an additional message, and tap Send .

Delete an Email Account

You can delete an email account from your phone if you no longer wish to receive messages for the

account on your phone.

1. From home, tap Apps > Email .

 The email inbox opens.

2. Tap Menu > Settings.

3. Tap the account you want to delete and scroll to the bottom of the menu in the new screen.

4. Tap Remove account.

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5. Tap OK to confirm.

 The account is deleted from your phone

Manage Your Email Inbox

Your email inbox provides management options for viewing, sorting, and deleting your email messages.

View Your Email Inbox

1. From home, tap Apps > Email .

 The email inbox opens.

2. Tap the email account at the top left of the screen to select a different inbox, or tap Combined

view to see all your email inboxes at once.

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Refresh an Email Account

Whatever your automatic synchronization settings are, you can also synchronize your sent and received

email messages manually at any time.

■ While viewing the account you want to synchronize, drag the message list downwards.

Sort Email Messages

1. On the email account inbox, tap Menu > Display sort & filter.

2. Tap the left drop-down menu at the top of the email list to sort email messages by date received,

subject, sender, or size.

– or –

Tap the right drop-down menu to filter the inbox by priority, attachments, or read/unread status.

Delete an Email Message

1. On the email account inbox, touch and hold the message you want to delete.

2. At the bottom of the screen, tap Delete > OK.

Delete Multiple Email Messages

1. On the email account inbox, tap the check box next to the messages you want to delete.

2. Tap Delete > OK.

Exchange ActiveSync Email Features

Set options for your corporate Exchange ActiveSync email messages, including synchronization options,

flagging messages, out-of-office messages, and message priority.

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Synchronize Exchange ActiveSync Email

You can set Exchange ActiveSync to automatically check for new Exchange ActiveSync email messages.

1. From home, tap Apps > Email .

2. Tap Menu > Settings.

3. Tap the name of the Exchange ActiveSync account.

4. Tap Inbox check frequency and choose the option you want.

Flag Email Messages

For an Exchange ActiveSync account, you can flag email messages to help you keep track of them.

1. From home, tap Apps > Email .

2. On the inbox screen, tap the message you want to view.

Tip: Tap your current email account at the top left to switch to a different email account.

3. Tap Menu > Toggle flag and select a flag option (Set flag, Complete flag, or Clear flag).

Set Out of Office Status

You can set your Out of Office status and auto-reply message right from your phone.

1. From home, tap Apps > Email .

2. Tap Menu > Settings and tap the Exchange ActiveSync account name.

3. Tap Out of Office.

4. Check Use out of office settings.

5. Check Send automatic replies during this time period and set the time range when you will be

out of the office.

6. Enter the auto-reply message for senders inside your organization. You can also choose to send

a message to all senders outside your organization or senders in your contact list.

7. Tap Save.

Set Email Message Priority

You can set the priority for an email message you send with your Exchange ActiveSync account.

1. While composing the message, tap Menu > Show priority.

 A priority line appears below the email subject.

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2. Select the priority for the message. You can select High, Normal, or Low.

Browser

Your phone’s Web browser gives you full access to both mobile and traditional websites on the go, using

3G, 4G, or Wi-Fi data connections.

SSL/TLS

SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are protocols for encrypting

sent/received data. While in a screen connected by SSL/TLS, data is encrypted to safely send/receive

private information, credit card numbers, corporate secrets, etc., and provide protection against online

threats (eavesdropping, falsification, impersonation, etc.).

SSL/TLS Cautions

When opening a secured page, users must decide as their responsibility whether or not to open the

page with use of SSL/TLS. Boost Mobile and the applicable Certification Authorities make no

guarantees whatsoever to users regarding security of SSL/TLS.

Use the Browser

Launching the browser is as easy as tapping an icon.

1. From home, tap Apps > Browser .

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 The browser opens.

 The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone

number to access the Sprint home page.

 You can also launch the browser by tapping a URL in a text message, email message, or

Gmail message.

2. Tap the address/search field at the top and enter search words or a Web address (URL).

 The search results appear or a Web page opens.

Browser Use Options

● Refreshing the Web Page: With the page displayed, tap .

● Going Forward to the Next Page: Tap .

● Returning to the Last Page: Tap .

● Returning to the Home Page: Tap .

● Sharing the Web Page URL: Tap Menu > Share and select an app or service for sharing.

● Searching within a Web Page: With a Web page displayed, tap Menu > Find in Page, and

enter your search text.

● Copying the URL of the Web Page: With the Web page displayed, tap Menu > Copy Link.

Add a Bookmark

Bookmark favorite sites using the browser menu options.

1. From home, tap Apps > Browser .

 The browser opens.

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2. Navigate to the Web page you want to bookmark, and tap Menu > Add Bookmark.

 The add bookmark window opens.

3. Check or change the bookmark title, URL, folder, and then tap OK.

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 The Web page is added to bookmarks.

Bookmark Options

● Editing Bookmarks: From the browser, tap Menu > Bookmarks, touch and hold a bookmark,

tap Edit, edit the bookmark, and then tap OK.

● Deleting Bookmarks: From the browser, tap Menu > Bookmarks, touch and hold a bookmark,

and then tap Delete.

● Open the Bookmarked Web Page in a New Browser Tab: From the browser, tap Menu >

Bookmarks, touch and hold a bookmark, tap New tab.

● Create Bookmark Folders: From the browser, tap Menu > Bookmarks, tap Menu > Add

Bookmark Folder, enter the folder name and tap Create.

View Browser History

Use the browser menu options to view your browsing history.

1. From home, tap Apps > Browser .

 The browser opens.

2. Tap Menu > History.

 The History screen opens.

3. Tap an entry to reopen the Web page.

 The Web page opens.

Open New Browser Tabs

Use tabbed browsing to switch between websites quickly and easily.

1. From home, tap Apps > Browser .

 The browser opens.

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2. Tap Menu > New Tabs.

 A new tab appears.

 To switch tabs, tap at the bottom of the screen. The number in the icon changes

dynamically as the number of opened tabs changes.

Browser Settings

Customize your experience with the Internet through the browser settings menu.

1. From home, tap Apps > Browser .

 The browser opens.

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2. Tap Menu > Settings, and customize your browser settings.

 Your browser settings are saved.

Chrome Browser

In addition to the default "Browser" Web browser, your phone supports the Chrome mobile Web browser.

If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other

Web preferences for use on your phone.

1. From home, tap Apps > Chrome .

 Chrome opens.

2. Tap the address bar at the top and enter search words (for a Google search) or a Web address

(URL).

 The search results appear or a Web page opens.

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Chrome Support

■ To find on-phone help with Chrome, from Chrome, tap Menu > Help & feedback.

 A Web page will open displaying Google help for Chrome.

Tip: For more information, from your computer, visit: google.com/intl/en/chrome/browser/mobile/.

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Camera and Video

You can use the camera or video camera to take and share pictures and videos. Your phone comes with

a 13 megapixel camera with an autofocus feature and a front-facing camera that let you capture sharp

pictures and videos.

Camera Overview

The camera's viewfinder screen lets you view your subject and access camera controls and options.

● Switch view mode: Switch between the back camera lens and the front-facing camera lens (for

self-portraits, video chatting, etc.).

● Self-timer: Set a time delay before the camera takes a picture after you tap the shutter icon, or

turns off this feature.

● Flash: Select a flash mode for the camera.

● Settings: Open the camera and camcorder settings menu and lets you change additional camera

and camcorder settings. See Set Camera Functions.

● Captured picture/video: View pictures and videos you have captured.

● Capture picture: Tap the icon to take a picture.

● Capture video: Tap the icon to start capturing a video.

● Switch camera mode: Select a camera mode for the back camera lens and the front-facing

camera lens. When using the back camera, in addition to the default AUTO mode, you can tap

PRO to adjust some advanced professional options, or tap FUN to use panorama, HDR, special

effects, multi-exposure, macro subjects, or smile detection modes. When using the front camera,

you can tap BEAUTY or EFFECT to capture beauty shots or apply various filters to your picture.

Take Pictures and Record Videos

The following topics teach you how to take pictures and record videos with your phone’s camera.

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Capturing Pictures/Videos

● File Format for Pictures: File format for pictures is JPEG.

● File Format for Videos: File format for videos is MPEG4.

Camera Cautions

If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos.

Wipe lens with a soft cloth beforehand.

Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods.

May discolor color filter and affect color of images.

Flash Warning

Do not shine the flash close to eyes. Do not look directly at the flash when shining. Do not shine the

flash at other people's eyes. May affect eyesight, etc.

Take a Picture

You can take high-resolution pictures using your phone’s cameras.

Note: If you have an SD card installed as portable storage, pictures and videos are stored to the SD card

by default. If no card is installed, pictures and videos are saved to your phone’s memory. To change this

setting, tap Apps > Settings > Storage > Save location.

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1. From home, tap Camera .

 The camera viewfinder appears.

2. Before taking the picture, you can zoom in on your subject.

 To zoom in, "spread" the screen with your thumb and finger or press the Volume Up key.

 To zoom out, "pinch" the screen or press the Volume Down key.

3. Frame your subject on the screen and configure other necessary settings. See Camera Overview

for details.

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Tip: Hold the phone vertically when taking portrait shots or hold the phone horizontally when taking

landscape shots.

4. You can either let the camera autofocus on the center of the screen, or you can tap another area

of the screen that you want to focus on.

5. Tap to take the picture.

 The shutter clicks and the picture is captured and saved to your phone or SD card. Tap the

thumbnail at the corner of the screen and choose what you want to do with the picture you've

just taken.

Record Videos

Record high-quality videos (resolution up to 1080p) using your phone’s camcorder.

Note: If you have an SD card installed as portable storage, pictures and videos are stored to the SD card

by default. If no card is installed, pictures and videos are saved to your phone’s memory. To change this

setting, tap Apps > Settings > Storage > Save location.

1. From home, tap Camera .

 The camera viewfinder appears.

2. Frame your subject on the screen. You can tap any area of the Viewfinder screen that you want

the camera to focus on before and during recording.

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3. Tap to start recording video. The recording duration appears.

Tip: During recording, you can pinch or spread on the screen or press the Volume keys to zoom in or out.

You can also tap to take a picture.

 Video recording begins.

4. Tap to pause recording. Tap to continue recording.

5. Tap to stop recording.

 The camera stops recording and the video is captured and saved to your phone or SD card.

View Pictures and Videos Using Gallery

Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s

camera, downloaded, or copied onto your storage card or phone memory.

For pictures that are on your storage card or phone memory, you can do basic editing such as rotating

and cropping. You can also easily assign a picture as your contact picture or wallpaper and share

pictures with your friends.

View Pictures and Videos

You can access and view all your stored pictures and videos from your phone’s Gallery.

1. From home, tap Apps > Gallery .

 The album list opens.

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2. Tap an album (such as Camera).

 The list of pictures and videos for the album opens.

 To open another album, tap Back to return to the Albums view.

3. Tap an image to view the picture or video.

 The picture or the video snapshot opens and displays in full screen.

 Tap to play the video.

 When viewing pictures and videos in full screen, you can touch the screen to display a series

of options and choose what to do with the picture or video.

Pictures and Videos: Review Screen

After capturing a picture or video, from the camera screen, tap the thumbnail image at a corner of the

screen to see the item in the review screen. From there, you can access options such as share, edit/trim,

or delete the picture or video.

Pictures and Videos: Options while Viewing

● Zoom In or Out on a Picture or Video: Tap the screen twice or pinch the screen to zoom in or

out on a picture or video.

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● Viewing Videos: Use the onscreen controls to play, pause, fast forward, or rewind the video

playback. If you use the Video Player app, more options are available, including screenshot,

video ratio, picture-in-picture, and more.

After selecting an album from the Albums screen, you can browse through the thumbnails of pictures and

videos of that album. Tap a thumbnail to view the picture or video in full screen. Tap to play the video.

By default, the thumbnails in an album are displayed in grid view.

Note: When viewing the content of an album, you can touch and hold on a thumbnail to open a selection

menu and choose what to do with the picture or video.

Edit Pictures

Whether you’re browsing pictures in the Gallery application, you can tap a picture to display options and

choose to edit the picture, rotate it, and more.

Rotate and Save a Picture

1. From home, tap Apps > Gallery .

 The album list opens.

2. Tap an album (such as Camera).

 The list of pictures and videos for the album opens.

3. Tap the picture you want to rotate.

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4. Tap Menu and then select either Rotate left or Rotate right.

 The picture is rotated its file is updated.

Retouch a Picture

1. From home, tap Apps > Gallery .

 The album list opens.

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2. Tap an album (such as Camera).

 The list of pictures and videos for the album opens.

3. Tap the picture you want to edit.

4. Tap and choose Photo Editor.

 The Photo Editor screen appears.

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5. Tap an edit option along the bottom of the screen and edit the picture.

6. Tap to keep the change or to cancel it.

7. Tap to save the new picture.

Note: Tap in the Photo Editor screen to see the edits you have made and undo or redo them.

 The new picture is saved as a new file in the same album as the original picture. The original

picture remains unedited.

Share Pictures and Videos

The Gallery application lets you send pictures and videos using email or multimedia messages. You can

share pictures on your social networks (such as Facebook, Google+, and Twitter) and share videos on

YouTube. You can also send them to another phone, your computer, or your Google Acount using

Bluetooth, Wi-Fi Direct, Photos, or Drive.

Send Pictures or Videos by Email

You can send several pictures, videos, or both in an email or Gmail message. They are added as file

attachments in your email. For more information about using email and Gmail, see Compose and Send

Email or Create and Send a Gmail Message.

1. From home, tap Apps > Gallery .

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 The album list opens.

2. Tap an album (such as Camera).

 The list of pictures and videos for the album opens.

3. Touch and hold a thumbnail of the picture or video you want to share.

 To select multiple items, tap all the items you want to include.

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4. Tap Share and then on the Share menu, tap Email or Gmail.

 Follow onscreen prompts to complete and send the message.

Note: If you have multiple email accounts, the default email account will be used. To change the account,

tap the sender address displayed above the recipients line and select the desired email account.

Send a Picture or Video by Multimedia Message

Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app.

Although you can send several pictures or videos in a multimedia message, it may be better to just send

one at a time, especially if the files are large in size.

1. From home, tap Apps > Gallery .

 The album list opens.

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2. Tap an album (such as Camera).

 The list of pictures and videos for the album opens.

3. Touch and hold a thumbnail of the picture or video you want to share.

 To select multiple items, tap all the items you want to include.

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4. Tap Share and then on the Share menu, tap Messaging.

 Follow the onscreen prompts to complete and send the message.

For more information about sending multimedia messages, see Send a Multimedia Message (MMS).

Send Pictures or Videos Using Bluetooth

You can select several pictures, videos, or both and send them to someone’s phone or your computer

using Bluetooth.

1. From home, tap Apps > Gallery .

 The album list opens.

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2. Tap an album (such as Camera).

 The list of pictures and videos for the album opens.

3. Touch and hold a thumbnail of the picture or video you want to share.

 To select multiple items, tap all the items you want to include.

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4. Tap Share and then on the Share menu, tap Bluetooth.

 Follow the onscreen prompts to complete and send the files.

For more information, see Bluetooth.

Share Pictures or Videos via Additional Apps or

Social Media

From Gallery, you can share your pictures and videos from a variety of apps and social media sites, such

as Facebook, Google+, Hangouts, Instagram, Flickr, and more. Available apps will vary depending on

what you have installed on your phone.

1. From home, tap Apps > Gallery .

 The album list opens.

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2. Tap an album (such as Camera).

 The list of pictures and videos for the album opens.

3. Touch and hold a thumbnail of the picture or video you want to share.

 To select multiple items, tap all the items you want to include.

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4. Tap Share and then on the Share menu, tap the app you want to use.

5. Follow the prompts to complete and post or share your pictures or videos.

 The upload is completed.

Share Videos on YouTube

You can share your videos by uploading them to YouTube™. Before you do this, you must create a

YouTube account or Google Account and sign in to that account on your phone.

1. From home, tap Apps > Gallery .

 The album list opens.

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2. Tap an album (such as Camera).

 The list of pictures and videos for the album opens.

3. Touch and hold a thumbnail of the videos you want to share.

 To select multiple videos, tap all the videos you want to include.

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4. Tap Share and then on the Share menu, tap YouTube.

5. Enter the prompted information, such as description and tags, and select a privacy option.

6. Tap .

 The upload is completed.

Camera Settings

You can adjust your camera’s settings using the icons on the main camera screen and the full camera

settings menu.

Switch Camera Modes

Your phone lets you use different types of camera modes depending on your subject and environment.

1. From home, tap Camera .

 The camera viewfinder appears.

2. When the back camera lens is used, tap PRO to switch to professional mode where you can

configure some advanced professional options, or tap FUN and select a mode. When the front-

facing camera is used, tap BEAUTY to capture beauty shots or tap EFFECT to apply a filter to

your picture.

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 The camera switches mode.

Set Camera Functions

You can configure your camera’s settings to fit any situation and event.

1. From home, tap Camera .

 The camera viewfinder appears.

2. Tap Settings .

 The camera settings menu opens.

3. Select your desired settings.

 The settings are applied.

 Settable items differ depending on the camera type in use.

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Useful Apps and Features

The following topics detail many of your phone’s tools and features such as maps and navigation,

calendar, clock, social networking apps, music, and more.

Calculator

Your phone’s convenient built-in calculator lets you perform basic mathematical equations.

1. From home, tap Apps > Calculator .

 The calculator app launches.

2. Tap onscreen keys for calculations.

 Calculation results appear.

Calendar

Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize

your time and reminds you of important events. Depending on your synchronization settings, your

phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google

Calendar, and Outlook calendar.

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In order to sync with your Google calendar, you must sign in to a Google account on your phone. See

Google Account.

Calendar Operations

● View Today’s Calendar: From the Calendar, tap . The number in the icon changes

dynamically with your current date.

● Change Calendar View: From the Calendar, tap the time at the top left and select Day, Week,

Month, or Agenda to change the current view.

● View Next/Previous Month (Month View): From the Calendar, flick the screen up or down.

● View Next/Previous Week (Week View): From the Calendar, flick the screen left or right.

● View Next/Previous Day (Day View): From the Calendar, flick the screen left or right.

● View the Next/Previous Time Period (Day/Week View): From the Calendar, flick the screen up

or down.

Add an Event to the Calendar

Add events to your calendar directly from the Calendar application.

1. From home, tap Apps > Calendar .

 The Calendar app opens.

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2. Tap Add .

 The add event window opens.

3. Enter an event title, start date/time, end date/time, etc., and then tap Done.

 The event is added to your calendar.

Selecting a Calendar

If you have more than one calendar, select a calendar in which to add events:

● Select My calendar to create an event that will appear only on your phone.

● Select your Google Account to create a Google Calendar event. If you have several Google

Calendars on the Web, select one in which to add your event.

 You can create multiple Google Calendars only in Google Calendar on the Web. After

creating them in Google Calendar on the Web, you’ll be able to see them in the Calendar

application on your phone. For more information about creating and managing multiple

Google Calendars, visit the Google website: calendar.google.com.

● If you have synchronized your phone with an Exchange ActiveSync account or Outlook on your

computer, you can also select these calendars.

● Select your Outlook Account to create an Outlook Calendar event to sync with your computer.

● Select your Exchange ActiveSync Account to create an Exchange ActiveSync calendar event.

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View Calendar Events

You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view,

tap the time at the top left and select Day, Week, Month, or Agenda.

1. From home, tap Apps > Calendar .

 The Calendar app opens.

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2. Tap an event. If you are in month view, tap a date first.

Note: The color for the events indicates the type of calendar that includes the event. To find out which

calendar each color represents, tap Menu > Calendars to display.

 The event details appear.

 In event details, tap Edit to edit the event.

 In event details, tap Delete and follow the prompts.

 In event details, tap Export to export the event as a .ics (iCalendar) file to the phone or

the SD card.

Sync Calendars

You can select which calendars you’d like to sync on your phone, along with what types of information

you want to sync.

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1. From home, tap Apps > Calendar .

 The Calendar app opens.

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2. Tap Menu > Calendars to display.

3. Tap Calendars to sync at the bottom.

4. Select sync options by adding or removing check marks from the items.

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5. Tap OK.

 The sync settings have been updated.

Synchronize an Exchange ActiveSync Calendar

If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize

Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will

also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server.

1. From home, tap Apps > Settings > Corporate.

 To confirm your sync settings, tap the account name and make sure the Calendar switch is

on.

2. Tap Menu > Sync now.

Note: If Microsoft Exchange ActiveSync doesn’t appear under the Accounts heading in the Settings menu,

you do not have an Exchange ActiveSync account configured on the phone. For information about adding

an account, see Add an Exchange ActiveSync Account.

Clock

Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a

stopwatch, and set a timer.

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Check the Time

You can check the time any time on your phone. The current time displays in the upper right corner of the

status bar. Many widgets and lock screens also display the time and provide options for how time is

displayed.

Set the Date and Time

Your phone automatically receives the current date, time and time zone from the wireless network. You

can set the date by hand by overriding the default setting.

1. From home, tap Apps > Settings > Date & time.

2. Tap to turn off the switch next to Automatic date and time and Automatic time zone, and then

set the date, time, and time zone as desired.

 The date, time, and time zone will reflect your new settings.

Set Alarms

Set multiple alarms using your phone’s Clock app.

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1. From home, tap Apps > Clock .

2. Tap the Alarm tab and then tap Create alarm .

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3. Set the alarm options, including time, alarm days, repeat pattern, snooze, ringtone, and alarm

label, and then tap Save.

 The alarm is set.

Note: To enable or disable existing alarms directly, just tap the switch next to the alarm.

Note: Tap in the Alarm tab to adjust general alarm settings.

Phone at Alarm Time

● At the set alarm time, the phone sounds the alarm and/or vibrates.

● Stopping an alarm: When the alarm sounds, drag to the right to dismiss it.

Additional Clock Features

Your phone’s clock app provides additional useful features including world clock, stopwatch, and timer

functions. All features are available from the clock app display.

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■ From home, tap Apps > Clock .

World Clock

The world clock lets you keep track of the current time in multiple cities around the globe.

1. From the clock app, tap World Clock .

2. Tap Add City and select a city. You can enter a city name in the search field at the top to

find the city.

3. Repeat to add multiple cities.

Stopwatch

The stopwatch lets you time events down to the hundredth of a second.

1. From the clock app, tap Stopwatch .

2. Tap Start to begin timing.

3. Tap Record to record lap time and total time.

Note: The stopwatch can record 20 laps at a time.

4. Tap Pause to pause timing. If you want to reset the stopwatch to zero, tap Record .

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Timer

The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.

1. From the clock app, tap Timer .

2. Use the keypad to set the length of the timer.

3. Tap Start to begin the timer.

Facebook

Post updates, read what your friends are up to, upload pictures and check-ins, and more with on-the-go

Facebook access.

Install the Facebook App on Your Phone

Before you use Facebook on your phone, you must download and install the app.

1. From home, tap Apps > Facebook .

2. Tap Install.

 The app will be downloaded and installed on your phone.

 To open the app from the home screen, tap Apps > Facebook .

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1. From home, tap Apps > Settings > Accounts > Add account.

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2. Tap Facebook.

3. Enter your email/phone number and password and tap Log in.

 Your Facebook account is added to your phone.

Use Facebook

Once you’ve downloaded the app and signed in, you can post and read updates, upload pictures, tag

locations, and more, all from your phone.

1. From home, tap Apps > Facebook .

 The Facebook app launches.

 If this is the first time you’ve used Facebook on your phone, enter your Facebook ID and

password and tap Log in to sign in to an existing account, or tap Sign Up for Facebook to

set up a new Facebook account.

2. Tap Status and type an update, tap Photo and upload a picture from the gallery, tap Check In to

share your location, ―Like‖ and comment on friends’ posts, and more.

File Manager

File Manager allows you to view and manage files stored on your phone's internal storage and your SD

card as well as a USB device when they are available.

1. From home, tap Apps > File Manager .

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2. Find the file you need by category in the Category tab, or tap Local to browse folders and files

on the phone's internal storage, the SD card or the USB device connected to the phone.

 Tap folders and files to access stored items.

 Touch and hold an item to access option icons such as Copy, Move, Share, Delete, and more.

 To copy or move an item, navigate to a new location and tap Paste.

 Tap to create a new folder in the current directory.

Google Search

Search information saved on the phone and in phone applications as well as on the Internet.

Use Google Search

Type search terms in the Google Search bar to find information on your phone and around the globe.

1. From home, tap Apps > Google .

 The Search window opens.

 If confirmation appears, follow onscreen instructions.

 If a description for Google Now appears, tap Get started and read information. Tap Yes, I'm

in on the last page if you want to use Google Now.

2. Type your search keywords and tap the search key on the keyboard.

 Search results appear.

 To search by voice, tap in the search bar and speak your search terms.

Google Search Operations

● Changing Search Information: From home, tap Apps > Settings > Google > Search &

Now > Phone search and select where to search.

● Using Google Now: Google Now automatically searches for information based on search

keywords used, your current location, etc., and presents search results in the search screen.

Google Now also informs users of scheduled events.

Use Google Voice Search

Use your voice to search instead of typing, with Google Voice Search.

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1. From home, tap Apps > Voice Search .

 The Voice Search window opens.

2. Speak your search terms.

 Search results appear.

Hangouts

Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, and also

use video calling. Log in to a Google Account beforehand (see Google Account).

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Using Hangouts

1. From home, tap Apps > Hangouts .

 The Hangouts app will open.

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2. Tap Add to start a new session of conversation, video call, or group chat.

3. Type a name, email, number, or circle, or select a contact from the list.

4. Type a message or start a video chat.

 A chat window or a video chat window opens.

 If a friend is not in a Hangout, you will see a message. Tap Send invitation to invite them to

join the Hangout.

Hangouts Operations

● Ending a Chat: In the Hangouts window, touch and hold a chat and then tap Delete > Delete.

● Ending a Video Chat: In the video chat window, tap .

Note: You can use Hangouts as your phone’s default messaging app, or as a standalone IM app. If you

set Hangouts as the default messaging app, the Messages app will be disabled. For more information,

see Default SMS App Settings.

Google Maps

Use the Google Maps app to determine your location, find directions, browse local businesses and

attractions, rate and review places, and more.

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Enable Location Services on Your Phone

Before using any location-based services, you must enable your phone’s location feature. For information

about setting your phone’s location options, see Location Settings.

View Maps of Specified Places

Use Google Maps to locate and map a specific address or destination.

1. From home, tap Apps > Maps .

 Google Maps opens.

 If prompted, follow the onscreen instructions to accept terms of use.

2. Tap the search box at the top.

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3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.

Note: If your search term is specific enough, the map will automatically pan to that location.

 The information card for the specific location opens. You can find out its address, open hours,

street view, people's review, how to get there, give the place a call, save it to your Google

Account, and more.

 Slide the card down to view the place on the map.

Google Maps Operations

● Viewing Current Location: From the Maps app, tap .

● Obtain Useful Area Information for Current Location: From the Maps app, tap . When

your location is found, tap at the bottom of the screen and, in the new screen, select a type of

business or attraction to browse related locations. You can then tap a location to view detailed

information and find out how to get there.

● View Traffic Information, Aerial Photos, Etc., in Maps: From the Maps app, tap Menu and

then tap Traffic, Satellite, Google Earth, etc.

● Check Route to Destination: From the Maps app, tap , select a method of transport (car,

public transit, or on foot), and then enter your current location and your destination.

 Route candidates appear in a list. Tap one to get more information.

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● Check Detailed Operation for Maps: From the Maps app, tap Menu > Help.

Music Player

Your phone's built-in music player app lets you listen to and organize music files you have loaded into

your phone's memory or SD card.

Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and

a Computer.

Listen to Music Using the Music Player

The Music app allows you to play music files in your phone's storages.

1. From home, tap Apps > Music .

 The music library opens. Your music files are cataloged, according to the information stored in

the files.

2. Tap All songs, Playlists, Favorites, Artists, Albums, or Folders to browse your music. You

can also tap a song in the Recently played list to select songs you recently played.

3. Tap a song to start playing in the music player.

Note: Adjust the volume with the Volume keys.

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The Playback Screen

When you tap a song in the music library, the music player immediately starts to play it and its name and

the player controls are displayed at the bottom of the screen. Tap the area to open the playback screen,

where you can have more control over the player.

● Track title: Display track name, artist, and album information.

● Back to library: Return to the music library.

● Album cover: Display the cover art of the album when it is available. Swipe horizontally to switch

to the next or previous song.

● Track information: Display the detailed information of the song and the file.

● Shuffle: Turn on or off shuffle.

● Playback control: Skip songs or pause and resume playback. Drag the progress bar to jump to

any part of the track.

● Repeat: Toggle repeat mode (no repeat, repeat the current track, or repeat the current playlist).

● Add to favorites: Add the track to the Favorites playlist. Tap again to remove the track from the

list.

● Current playlist: Tap to view the current playlist.

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● Options: Access additional options.

Create a Playlist

Music playlists help you organize your music files.

1. From home, tap Apps > Music .

 The music library opens. Your music files are cataloged, according to the information stored in

the files.

2. Find the music file you want to put in a playlist. Tap next to the song to open a list of options.

3. Tap Add to playlist > New playlist +.

4. Enter the playlist name and tap Save.

Manage Playlists

You can rename or delete your music playlists.

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1. From home, tap Apps > Music .

 The music library opens. Your music files are cataloged, according to the information stored in

the files.

2. Tap Playlists to view all music playlists.

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3. Tap next to the playlist you want to manipulate to open the options menu.

4. Tap Rename or Delete.

Manage Songs in a Playlist

You can add more songs to a playlist or remove some tracks from a playlist.

1. From home, tap Apps > Music .

 The music library opens. Your music files are cataloged, according to the information stored in

the files.

Useful Apps and Features 194

2. Tap Playlists to view all music playlists.

3. Tap a playlist to open its content.

4. Tap > Add songs and select the music you want to add before tapping .

– or –

Tap next to the song you want to remove and select Remove.

Set a Song as Ringtone

You can set a song or audio file as your default ringtone. This will not change the ringtone you have

assigned individually to specific contacts (see Add a Contact and Edit a Contact).

1. From home, tap Apps > Music .

 The music library opens. Your music files are cataloged, according to the information stored in

the files.

2. Find the music file you want to use as the default ringtone. Tap next to the song to open a list of

options.

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3. Tap Set as ringtone.

Tip: You can also set a song as the default ringtone in the playback screen. Just tap > Set as ringtone.

Google Play Music App

The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as

well as songs you have loaded from your own music library. The music you choose is automatically

stored in your Google Play Music library and instantly ready to play via streaming or download.

For more information about Google Play Music, visit play.google.com/about/music.

Note: For information about loading music onto your phone, see Transfer Files between Your Phone and

a Computer.

Play Music with Google Play

Use the Google Play Music app to listen to all your music on your phone.

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1. From home, tap Apps > Play Music .

 The Play Music app opens.

2. Tap a recommendation in the Listen Now screen, or tap Menu > My library to view all the

music or playlists. To change views of your library, swipe left or right.

3. Tap a song to play it. The song title and player control appears at the bottom of the screen. You

can touch it or drag it up to display the player screen.

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 The song begins playing.

Google Play Music Screen Layout

The following diagram outlines the main features of the Play Music app player screen.

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Feature

Description

Song and artist

Shows the names of the song and the artist. Tap the area to

close the player screen and return to the music library.

Album image

Displays the album artwork (if available). Swipe left or right to

switch to the next or previous song in the current playlist.

Play/pause

Tap to resume or pause the player.

Repeat

Tap to switch repeat modes. You can repeat the current song,

the current playlist, or turn off repeat.

Thumbs-up

Rate the song by giving it a thumbs-up.

Previous song

Tap to restart the current song; tap twice to switch to the

previous song in the playlist.

Next song

Tap to switch to the next song in the playlist.

Thumbs-down

Rate the song by giving it a thumbs-down.

Progress bar

Shows the progress of the current song. Drag or tap it to jump to

any part of song.

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Feature

Description

Shuffle

Tap to turn on or off shuffle.

Current playlist

Tap to display the current music list (queue).

Options

Tap to access more player options.

Create Playlists in Google Play Music

Organize music into playlists to fit every occasion.

1. From home, tap Apps > Play Music .

 The Play Music app opens.

2. Tap Menu > My library to view all music files and playlists.

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3. Tap Menu next to a song and select Add to playlist.

4. Tap New playlist. Enter a playlist name and description and tap Create playlist.

 The playlist is created.

5. Tap the Back key to return to the library view and select another song or album.

6. Tap Menu next to an item and then tap Add to playlist > <playlist name>.

 The song or album is added to the playlist. Repeat to add more items to the playlist.

Adding Currently Playing Music to a Playlist

■ From the player view, tap Menu > Add to playlist > <playlist name>.

 The music is added to the playlist.

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Sound Recorder

You can use Sound Recorder to record voice memos.

Record and Play a Voice Memo

1. From home, tap Apps > Sound Recorder .

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2. Tap to start recording.

Note: Before recording, you can tap to turn off or on high-quality recording.

 During recording, you can tap / to pause or continue the recording.

3. Tap to stop the recording. The memo is automatically saved.

 Tap to play the voice recording.

 Tap to edit the name of the recording.

Note: To find all your voice memos, tap at the top right of the screen.

Twitter

Tweet (post messages) and view other people's tweets on Twitter. Login may be required to use Twitter.

For details on Twitter, visit twitter.com.

Install the Twitter App on Your Phone

Before you can use Twitter on your phone, you have to download and install the app from Google Play.

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1. From home, tap Apps > Play Store .

2. Tap the search field at the top and search for "twitter".

3. Tap Twitter from the results list.

4. Tap Install, and then tap Accept.

 The app will be downloaded and installed on your phone.

5. When the download has completed, tap Open.

 To open the app from the home screen, tap Apps > Twitter .

Tweet on Twitter

Read Twitter feeds, follow your friends, and tweet your own updates right from your phone.

1. From home, tap Apps > Twitter .

 The Twitter app launches.

 If this is the first time you’ve used Twitter on your phone, tap Log in to sign in to an existing

account, or tap Sign up to set up a new Twitter account.

2. Tap the ―What’s happening?‖ text box, type a tweet, and tap Tweet.

 The tweet is sent and appears on your Twitter feed.

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Find and connect with members worldwide, read the latest industry news, keep up-todate you're your

groups, and more with on-the-go LinkedIn access.

Install the LinkedIn App on Your Phone

Before you use LinkedIn on your phone, you must download and install the app from the Google Play

Store app.

1. From home, tap Apps > Play Store .

2. Tap the search field at the top and search for "linkedin".

3. Tap LinkedIn from the results list.

4. Tap Install, and then tap Accept.

 The app will be downloaded and installed on your phone.

5. When the download has completed, tap Open.

 To open the app from the home screen, tap Apps > LinkedIn .

Once you've downloaded and installed the LinkedIn app, sign in to your account.

1. From home, tap Apps > LinkedIn .

2. Follow the onscreen prompts to enter your LinkedIn username and password to sign in. You can

also create a new LinkedIn account.

YouTube

View videos uploaded to YouTube and upload your own videos to your YouTube account.

View YouTube Videos

You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube

account.

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1. From home, tap Apps > YouTube .

 The YouTube app launches.

 If you’re prompted to provide confirmation to use the site, follow the onscreen instructions to

continue.

2. Search through the YouTube channels and tap a video you want to see.

 The video plays on your phone screen.

 Tap the screen to pause or resume play while watching.

Post a Video to YouTube

You can post videos to your YouTube account from your phone. Before posting, you must set up a

YouTube account and sign in to it on your phone.

Useful Apps and Features 206

1. From home, tap Apps > YouTube .

 The YouTube app launches.

2. Tap Options > Uploads > .

 The Open from menu appears.

3. Select a video to upload.

 Enter a title, description, and tags, and select a privacy setting.

4. Tap .

 The video is uploaded to your YouTube channel.

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Connectivity

The following topics address your phone’s connectivity options, including USB file transfer, Wi-Fi,

Bluetooth, and more.

Transfer Files between Your Phone and a

Computer

You can use the supplied USB cable to connect your phone directly to your computer and transfer music,

pictures, and other content files.

For example, if you have a music album stored on your computer that you want to listen to on your phone

with any of the music apps, just attach your phone to the computer and copy the files to the music folder.

File Transfer Tips

● If you want to save data to an SD card on your phone, make sure the SD card is installed and

active. See SD Card.

● Avoid removing the battery or SD card while transferring data.

● Data exchange may use the methods outlined in the following table:

Method

Description

Media Device (MTP)

Transfer files between your phone and PC such as pictures, videos, and

music.

Camera (PTP)

Transfer picture and video files from your phone to PC.

● If the PC cannot recognize your phone, you may need to install the driver first. Connect your

phone to your PC using the supplied USB cable and drag down the status bar to select >

Install driver. A new CD-ROM will appear on your PC and you can use the files in it to install the

driver manually.

Transfer Files between the Phone and a Computer

1. Connect your phone to your computer using the supplied USB/charging cable.

 Insert the smaller end of the cable to the USB charger/accessory port at the bottom of the

phone.

 Insert the USB end of the cable into an available USB port on your computer. You may need

to remove the USB cable from the charging head to access it.

Connectivity 208

2. When appears in the notifications area, drag the status bar down to display the notifications

panel and tap the notification.

3. Select either Media device (MTP) or Camera (PTP).

 The files on your phone can now be accessed via your computer.

 For most transfers, you'll want to use Media device (MTP).

 To change the option, tap in the notification panel to open the Connect to PC window,

and then tap the desired option.

4. On your computer, navigate to the detected device (such as through the My Computer menu) and

open it.

5. If available, select a drive (either the SD card or Phone).

6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer.

Connectivity 209

7. When you are done, disconnect your phone from your computer.

 The transferred files are now saved to your phone or SD card.

Wi-Fi

Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you

need access to a wireless access point or ―hotspot.‖

The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and

other objects through which the signal passes.

Turn Wi-Fi On and Connect to a Wireless Network

Use the wireless and networks setting menu to enable your phone’s Wi-Fi radio and connect to an

available Wi-Fi network.

1. From home, tap Apps > Settings .

2. Tap Wi-Fi.

 The Wi-Fi settings menu appears.

Connectivity 210

3. Tap the Wi-Fi slider to turn Wi-Fi on.

 Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.

 To disable Wi-Fi, tap the slider again.

4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap

Connect.

 Your phone is connected to the Wi-Fi network. You will see ( ) in the status bar.

 The password, for a household wireless LAN router, is sometimes found on a sticker on the

router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For

password for a public wireless LAN, check with user's service provider.

 Entering a password is not required if an access point is not security protected.

Note: The next time your phone connects to a previously accessed secured wireless network, you will not

be prompted to enter the password again, unless you reset your phone to its factory default settings or

you instruct the phone to forget the network.

Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone

to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain

closed wireless networks.

Wi-Fi Settings

Use the Wi-Fi settings menu to manually set your Wi-Fi connection options.

1. From home, tap Apps > Settings .

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2. Tap Wi-Fi.

 The Wi-Fi settings menu appears.

3. Tap the Wi-Fi slider to turn Wi-Fi on.

 Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.

 To disable Wi-Fi, tap the slider again.

4. Tap Menu > Advanced.

 The advanced Wi-Fi settings menu appears.

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5. Configure your Wi-Fi settings.

 Your Wi-Fi settings changes are saved.

Disconnect Wi-Fi

You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off.

1. From home, tap Apps > Settings .

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2. Tap Wi-Fi.

 The Wi-Fi settings menu appears.

3. Tap the name of the connected access point and then tap Forget.

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 Wi-Fi is disconnected.

 After disconnecting from an access point, you may need to re-enter the password to

reconnect.

Wi-Fi Direct

Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point

or via the Internet.

1. From home, tap Apps > Settings .

2. Tap Wi-Fi.

 The Wi-Fi settings menu appears.

3. Tap the Wi-Fi slider to turn Wi-Fi on.

 Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.

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4. Tap Menu > Advanced > Wi-Fi Direct.

 The Wi-Fi Direct settings menu appears.

5. Tap a device with which to connect below Peer devices.

6. Accept the connection on the other device.

 The phone is connected via Wi-Fi Direct.

 If a connection is not accepted after a certain period, the connection request is canceled.

 To stop a connection, tap the connected device and tap OK.

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Hotspot

Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share

your phone's mobile data services via Wi-Fi with other Wi-Fi enabled devices. The feature works best

when used in conjunction with 4G data services (although 3G service can also be used).

Important: Use of the Hotspot feature requires an additional subscription. Sign on to your account at

boostmobile.com or access your account via Boost Zone (tap Apps > Boost Zone ) to learn more.

Note: Turning on Hotspot on will disable your phone's connection to other Wi-Fi networks.

Set Up Hotspot

1. From home, tap Apps > Settings .

2. Tap Hotspot.

 The Hotspot window opens.

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3. Tap the slider to turn Hotspot on.

 Hotspot is enabled.

 To disable Hotspot, tap the slider again.

Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply.

Important: Write down the passkey (password) for this communication (shown onscreen).

Connect to Hotspot

1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.).

2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list.

 The default name for your phone hotspot is N9519_XXXXXX. You can change the name by

tapping Configure > Network name from the Hotspot screen.

3. Select this phone and follow your onscreen instructions to enter the passkey (provided in the

Hotspot configuration window).

 The device is connected via your phone’s Hotspot.

4. Launch your Web browser to confirm you have an Internet connection.

Tethering

Use Tethering to share your device’s Internet connection with a computer that connects to your device via

USB cable, or by Bluetooth.

Note: When the phone is USB tethered, you cannot transfer files between your phone and your computer.

1. From home, tap Apps > Settings .

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2. Tap More.

3. Select a tethering option: USB tethering or Bluetooth tethering.

 Tethering is turned on, and your phone’s Internet connection can be shared with a connected

device.

 For USB tethering, connect your phone to the target device with the supplied USB cable

before turning on USB tethering.

 For Bluetooth tethering, pair your phone with the other device via Bluetooth and set the

device to obtain data connection via Bluetooth.

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Bluetooth

Bluetooth® is a short-range communications technology that allows you to connect wirelessly to a number

of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds,

computers, printers, and wireless phones. The Bluetooth communication range is usually approximately

30 feet.

Bluetooth Hints

Question: Can’t use Bluetooth?

Answer: Is your phone in airplane mode? Bluetooth is unavailable in airplane mode.

Bluetooth Function Cautions

Information may not appear correctly on connected devices depending on the transferred data.

Bluetooth Information

Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free

features, etc.

Function

Description

Audio output

Listen to music, etc., wirelessly.

Hands-free calls

Call hands-free, using Bluetooth-capable hands-free devices and headsets.

Data exchange

Exchange data with Bluetooth devices.

Enable the Bluetooth Feature

Use the settings menu to enable or disable your phone’s Bluetooth capabilities.

● Wireless connection to all Bluetooth® functions is not guaranteed for the phone.

● The phone may not connect properly depending on the other device.

● Noise may be experienced with wireless calls and hands-free calls depending on the conditions.

To enable Bluetooth

1. From home, tap Apps > Settings .

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2. Tap Bluetooth.

 The Bluetooth settings open.

3. Tap the slider to turn Bluetooth on.

 Bluetooth is enabled.

 To disable Bluetooth, tap the slider again.

Tip: You can also turn Bluetooth on or off with the quick settings menu in the notification panel. Pull down

the status bar to display the notification panel and then tap Bluetooth to turn Bluetooth on or off.

Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless

phone is prohibited, such as aboard an aircraft and in hospitals.

Pair Bluetooth Devices

Search for and pair nearby Bluetooth devices. Registered Bluetooth® devices can be connected simply.

■ Enable the Bluetooth function on the Bluetooth devices being paired beforehand.

To pair Bluetooth devices:

1. From home, tap Apps > Settings .

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2. Tap Bluetooth.

 The Bluetooth settings open.

3. If Bluetooth is off, tap the slider to turn Bluetooth on.

 Nearby devices appear in the ―Available devices‖ list.

 If a target device is not detected, tap Menu > Refresh to search again.

4. Tap a device from the ―Available devices‖ list, and follow the onscreen instructions to pair with the

device.

 The Bluetooth device is paired to your phone.

 Methods to accept a Bluetooth connection differ depending on the devices used.

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Unpairing from a Paired Device

1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair.

2. Tap Forget.

 The device is unpaired from your phone. To make another connection with the device, you will

need to pair again.

Connect to a Paired Bluetooth Device

You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a

compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free

devices.

1. From home, tap Apps > Settings .

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2. Tap Bluetooth.

 The Bluetooth settings open.

 Paired Bluetooth devices appear in the ―Paired devices‖ list.

3. Tap a device from the ―Paired devices‖ list.

 Your phone connects to the paired device.

The pairing and connection status is displayed below the device’s name in the Bluetooth devices section.

When the device is connected to your phone, the Bluetooth paired icon is displayed in the status bar.

Depending on the type of device you have connected, you can then start using the headset or car kit to

listen to music or make and receive phone calls.

Note: Due to different specifications and features of other Bluetooth-compatible devices, display and

operations may be different, and functions such as transfer or exchange may not be possible with all

Bluetooth-compatible devices.

Send Information Using Bluetooth

You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device

such as a phone or notebook computer.

Types of Data You Can Send via Bluetooth

You can send the following types of information, depending on the device you are sending to:

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● Images and videos

● Calendar events

● Contacts

● Audio files

In the instructions below, Contacts data is being used as an example.

Sending Contacts Data via Bluetooth

1. From home, tap Apps > Contacts .

 You will see the Contacts list.

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2. Tap a contact to send.

3. Tap Menu > Share > Bluetooth.

4. If you are prompted to turn on Bluetooth, tap Turn on.

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5. Tap the name of the receiving device.

6. If prompted, accept the connection on the receiving device, and enter the same passcode on both

your phone and the other device, or confirm the auto-generated passcode.

7. On the receiving device, accept the file.

 The contact information is sent.

Receive Data via Bluetooth

Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music

tracks, and documents such as PDFs.

1. When another device attempts to send a file to your phone via Bluetooth, you will see a request

to accept the file in the status bar.

2. Drag the status bar down to display the notifications panel and then tap the Bluetooth share

notification.

3. Tap Accept.

 The file is sent to your phone.

 When your phone receives a file, you will see a notification. To open the file immediately, pull

down the status bar to display the notification panel, and then tap the notification.

 When you open a received file, what happens next depends on the file type:

• Media files and documents are usually opened directly in a compatible application. For

example, if you open a music track, it starts playing in a music app you choose.

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• For a vCalendar file, tap OK and the vCalendar event is imported to your local calendar

account. (For more information on using the Calendar, see Calendar.)

• For a vCard contact file, all contacts in the file will be imported to your phone contacts

automatically.

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Settings

The following topics provide an overview of items you can change using your phone’s Settings menus.

Basic Settings

From the home screen, tap Apps > Settings to access your phone’s settings menu.

The table below outlines the top-level settings categories.

ZTE ZTEN9519 LTE/CDMA/WCDMA/GSM(GPRS) Multi-Mode Digital Mobile Phone User Manual

ZTE Corporation LTE/CDMA/WCDMA/GSM(GPRS) Multi-Mode Digital Mobile Phone Users Manual

Users Manual

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