ZTE ZTEN9519 LTE/CDMA/WCDMA/GSM(GPRS) Multi-Mode Digital Mobile Phone User Manual

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Document ID	2947536
Application ID	yFzu48SpbbGv3P92LOldrQ==
Document Description	Users Manual
Short Term Confidential	No
Permanent Confidential	No
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	313.45kB (3918097 bits)
Date Submitted	2016-03-31 00:00:00
Date Available	2016-06-29 00:00:00
Creation Date	2015-12-17 17:08:54
Producing Software	Adobe PDF Library 10.0.1
Document Lastmod	2016-03-18 19:49:28
Document Title	Users Manual
Document Creator	Adobe InDesign CS6 (Windows)

Important Information
for the Device Name
[FPO FOR PHONE LOGO]
IMPORTANT SAFETY
INFORMATION
This booklet contains important operational
and safety information that will help you safely
use your phone. Failure to read and follow the
information provided in this booklet may result in
serious bodily injury, death, or property damage.
General Precautions
There are several simple guidelines
to operating your phone properly and
maintaining safe, satisfactory service.
++ To maximize performance, do not touch the
bottom portion of your phone where the internal
antenna is located while using the phone.
++ Speak directly into the mouthpiece.
++ Avoid exposing your phone and
accessories to rain or liquid spills. If your
phone does get wet, immediately turn
the power off and remove the battery.
++ Do not expose your phone to direct
sunlight for extended periods of time
(such as on the dashboard of a car).
++ Although your phone is quite sturdy,
it is a complex piece of equipment
and can be broken. Avoid dropping,
hitting, bending, or sitting on it.
++ Any changes or modifications to your phone
not expressly approved in this document could
void your warranty for this equipment and void
your authority to operate this equipment.
Note: For the best care of your device, only
authorized personnel should service your
phone and accessories. Failure to do so may
be dangerous and void your warranty.
Important Safety Information
Maintaining Safe Use of and
Access to Your Phone
Following Safety Guidelines
Do Not Rely on Your Phone
for Emergency Calls
Mobile phones operate using radio signals,
which cannot guarantee connection in all
conditions. Therefore you should never rely
solely upon any mobile phone for essential
communication (e.g., medical emergencies).
Emergency calls may not be possible on all
cellular networks or when certain network
services or mobile phone features are in use.
Check with your local service provider for details.
Using Your Phone While Driving
Talking on your phone while driving (or
operating the phone without a hands-free
device) is prohibited in some jurisdictions.
Laws vary as to specific restrictions.
Remember that safety always comes first.
To operate your phone safely and efficiently,
always follow any special regulations
in a given area. Turn your phone off in
areas where use is forbidden or when it
may cause interference or danger.
Using Your Phone Near Other
Electronic Devices
Most modern electronic equipment is shielded
from radio frequency (RF) signals. However,
RF signals from wireless phones may affect
inadequately shielded electronic equipment.
RF signals may affect improperly installed or
inadequately shielded electronic operating
systems or entertainment systems in motor
vehicles. Check with the manufacturer or their
representative to determine if these systems are
adequately shielded from external RF signals.
Also check with the manufacturer regarding any
equipment that has been added to your vehicle.
Important Safety Information
Consult the manufacturer of any personal
medical devices, such as pacemakers
and hearing aids, to determine if they are
adequately shielded from external RF signals.
Note: Always turn off the phone in healthcare
facilities, and request permission before
using the phone near medical equipment.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft.
To prevent possible interference with aircraft
systems, the U.S. Federal Aviation Administration
(FAA) regulations require you to have permission
from a crew member to use your phone while
the plane is on the ground. To prevent any
risk of interference, FCC regulations prohibit
using your phone while the plane is in the air.
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn
your phone off when in a blasting area or in other
areas with signs indicating two-way radios should
be turned off. Construction crews often use
remote-control RF devices to set off explosives.
Turn your phone off when you’re in any area
that has a potentially explosive atmosphere.
Although it’s rare, your phone and accessories
could generate sparks. Sparks can cause
an explosion or fire, resulting in bodily injury
or even death. These areas are often, but
not always, clearly marked. They include:
++ Fueling areas such as gas stations.
++ Below deck on boats.
++ Fuel or chemical transfer or storage facilities.
++ Areas where the air contains chemicals or
particles such as grain, dust, or metal powders.
++ Any other area where you would normally be
advised to turn off your vehicle’s engine.
Note: Never transport or store flammable
gas, flammable liquids, or explosives in
the compartment of your vehicle that
contains your phone or accessories.
Important Safety Information
Restricting Children’s Access to Your Phone
Your phone is not a toy. Do not allow
children to play with it as they could hurt
themselves and others, damage the phone
or make calls that increase your invoice.
Using Your Phone With a
Hearing Aid Device
A number of Boost phones have been
tested for hearing aid device compatibility.
When some wireless phones are used with
certain hearing devices (including hearing
aids and cochlear implants), users may
detect a noise which can interfere with the
effectiveness of the hearing device.
Some hearing devices are more immune than
others to this interference noise, and phones also
vary in the amount of interference noise they may
generate. ANSI standard C63.19 was developed
to provide a standardized means of measuring
both wireless phone and hearing devices to
determine usability rating categories for both.
Ratings have been developed for mobile
phones to assist hearing device users find
phones that may be compatible with their
hearing device. Not all phones have been
rated for compatibility with hearing devices.
Phones that have been rated have a label
located on the box. At the time this booklet was
printed, the HAC ratings were not available.
These ratings are not guarantees. Results will
vary depending on the user’s hearing device
and individual type and degree of hearing loss.
If a hearing device is particularly vulnerable
to interference noise; even a phone with a
higher rating may still cause unacceptable
noise levels in the hearing device. Trying out
the phone with your hearing device is the best
way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC
requirements for hearing aid compatibility
Important Safety Information
and are likely to generate less interference
to hearing devices than unrated phones. (M4
is the better/higher of the two ratings.)
T-Ratings: Phones rated T3 or T4 meet FCC
requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or
“Telephone Switch”) than unrated phones. (T4
is the better/higher of the two ratings. Note that
not all hearing devices have telecoils in them.)
Note: New Technologies, Including Wi-Fi
This phone has been tested and rated
for use with hearing aids for some of the
wireless technologies that it uses. However,
there may be newer wireless technologies
(including Wi-Fi) used in this phone that have
not been tested for use with hearing aids.
Hearing aid devices may also be measured
for immunity to interference noise from
wireless phones and should have ratings
similar to phones. Ask your hearing healthcare
professional for the rating of your hearing aid.
Add the rating of your hearing aid and your
phone to determine probable usability:
++ Any combined rating equal to or greater
than six offers excellent use.
++ Any combined rating equal to five
is considered normal use.
++ Any combined rating equal to
four is considered usable.
Thus, if you pair an M3 hearing aid with an M3
phone, you will have a combined rating of six for
“excellent use.” This is synonymous for T ratings.
It is further suggested you experiment with
multiple phones (even those not labeled M3/
T3 or M4/T4) while in the store to find the one
that works best with your hearing aid device.
Should you experience interference or find the
quality of service unsatisfactory after purchasing
your phone, promptly return it to the store.
Important Safety Information
More information about hearing aid
compatibility may be found at: fcc.gov,
fda.gov, and accesswireless.org.
Getting the Best Hearing Device
Experience With Your Phone
To further minimize interference:
++ Set the phone’s display and keypad backlight
settings to ensure the minimum time interval:
1. Touch
> Settings
> Display.
2. Touch Sleep to set the time interval
before the display backlight turns off;
touch Navigation key light duration to
turn on or off keypad backlight and set
backlight duration.
++ Position the phone so the internal antenna
is farthest from your hearing aid.
++ Move the phone around to find the point with
least interference.
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the
most out of your battery’s performance.
++ Recently there have been some public reports
of wireless phone batteries overheating,
catching fire, or exploding. It appears that many,
if not all, of these reports involve counterfeit
or inexpensive, aftermarket-brand batteries
with unknown or questionable manufacturing
standards. Boost is not aware of similar
problems with Boost phones resulting from
the proper use of batteries and accessories
approved by Boost or the manufacturer
of your phone. Use only Boost-approved
or manufacturer-approved batteries and
accessories found at boostmobile.com or
through your phone’s manufacturer. Buying
the right batteries and accessories is the
best way to ensure they’re genuine and safe.
Important Safety Information
++ In order to avoid damage, charge the
++
++
++
++
++
++
++
battery only in temperatures that range
from 32° F to 113° F (0° C to 45° C).
Don’t use the battery charger in direct sunlight
or in high humidity areas, such as the bathroom.
Never dispose of the battery by incineration.
Keep the metal contacts on
top of the battery clean.
Don’t attempt to disassemble or
short-circuit the battery.
The battery may need recharging if it has
not been used for a long period of time.
It’s best to replace the battery when it no
longer provides acceptable performance.
It can be recharged hundreds of
times before it needs replacing.
Don’t store the battery in high temperature
areas for long periods of time. It’s best
to follow these storage rules:
++Less than one month:
-4° F to 140° F (-20° C to 60° C)
++More than one month:
-4° F to 113° F (-20° C to 45° C)
Disposal of Lithium Ion (Li-Ion) Batteries
Do not handle a damaged or leaking
Li-Ion battery as you can be burned.
For safe disposal options of your Li-Ion batteries,
contact your nearest authorized service center.
Special Note: Be sure to dispose of your battery
properly. In some areas, the disposal of batteries
in household or business trash may be prohibited.
CTIA Requirements
++ Do not disassemble or open, crush,
bend or deform, puncture or shred.
++ Do not modify or remanufacture, attempt
to insert foreign objects into the battery,
immerse or expose to water or other liquids,
expose to fire, explosion or other hazard.
Important Safety Information
++ Only use the battery for the system
++
++
++
++
++
for which it is specified.
Only use the battery with a charging system
that has been qualified with the system per
CTIA Certification Requirements for Battery
System Compliance to IEEE 1725. Use of an
unqualified battery or charger may present a
risk of fire, explosion, leakage, or other hazard.
Do not short circuit a battery or allow metallic
conductive objects to contact battery terminals.
Replace the battery only with another battery
that has been qualified with the system
per this standard, IEEE-Std-1725. Use of an
unqualified battery may present a risk of
fire, explosion, leakage or other hazard.
Promptly dispose of used batteries in
accordance with local regulations.
Battery usage by children
should be supervised.
++ Avoid dropping the phone or battery. If the
phone or battery is dropped, especially on a
hard surface, and the user suspects damage,
take it to a service center for inspection.
++ Improper battery use may result in a
fire, explosion or other hazard.
++ The phone shall only be connected to CTIA
certified adapters, products that bear the
USB-IF logo or products that have completed
the USB-IF compliance program.
Radio Frequency (RF) Energy
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and
receiver. When it’s turned on, it receives and
transmits radio frequency (RF) signals. When you
use your phone, the system handling your call
controls the power level. This power can range
from 0.006 watt to 0.2 watt in digital mode.
Important Safety Information
Knowing Radio Frequency Safety
Body-Worn Operation
The design of your phone complies with
updated NCRP standards described below.
In 1991–92, the Institute of Electrical and
Electronics Engineers (IEEE) and the American
National Standards Institute (ANSI) joined
in updating ANSI’s 1982 standard for safety
levels with respect to human exposure to RF
signals. More than 120 scientists, engineers and
physicians from universities, government health
agencies and industries developed this updated
standard after reviewing the available body of
research. In 1993, the Federal Communications
Commission (FCC) adopted this updated
standard in a regulation. In August 1996, the
FCC adopted hybrid standard consisting of the
existing ANSI/IEEE standard and the guidelines
published by the National Council of Radiation
Protection and Measurements (NCRP).
To maintain compliance with FCC RF exposure
guidelines, if you wear a handset on your body,
use a Boost-supplied or Boost-approved
carrying case, holster or other body-worn
accessory. If you do not use a body-worn
accessory, ensure the antenna is at least
1.0 centimeters)
from your body when
transmitting. Use of non-approved accessories
may violate FCC RF exposure guidelines.
For more information about RF exposure,
visit the FCC website at fcc.gov.
10
Specific Absorption Rates
(SAR) for Wireless Phones
The SAR value corresponds to the relative
amount of RF energy absorbed into the
head of a user of a wireless handset.
The SAR value of a phone is the result of an
extensive testing, measuring and calculation
process. It does not represent how much RF the
Important Safety Information
phone emits. All phone models are tested at
their highest value in strict laboratory settings.
But when in operation, the SAR of a phone can
be substantially less than the level reported
to the FCC. This is because of a variety of
factors including its proximity to a base station
antenna, phone design and other factors. What
is important to remember is that each phone
meets strict federal guidelines. Variations in
SARs do not represent a variation in safety.
The highest SAR value for this model phone when
tested was 0.47W/kg for head and 1.08W/kg for
Body-worn and 1.06W/kg for hotspot.
values between different model phones do
not mean variations in safety. SAR values at
or below the federal standard of 1.6 W/kg are
considered safe for use by the public.
FCC Radio Frequency Emission
This phone meets the FCC Radio
Frequency Emission Guidelines.
FCC ID number:
More information on the phone’s SAR can be
found from the following FCC website:
http://fcc.gov/oet/ea/.
FCC Notice
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
and (2) this device must accept any
interference received, including interference
that may cause undesired operation.
Changes or modifications not expressly approved
by the party responsible for compliance could
void the user’s authority to operate the equipment.
Important Safety Information
11
Note: This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses and can radiate radio frequency energy
and, if not installed and used in accordance
with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encouraged
to try to correct the interference by one
or more of the following measures:
++ Reorient the direction of the internal antenna.
++ Increase the separation between
the equipment and receiver.
12
++ Connect the equipment into an outlet
on a circuit different from that to
which the receiver is connected.
++ Consult the dealer or an experienced
radio/TV technician for help.
Owner’s Record
The model number, regulatory number, and
serial number are located on a nameplate
inside the battery compartment. Record
the serial number in the space provided
below. This will be helpful if you need to
contact us about your phone in the future.
Model: [device name]
Serial No.:
User Guide Proprietary Notice
No part of this publication may be exerpted,
reproduced, translated or utilized in any form
or by any means, electronic or mechanical,
Important Safety Information
including photocopying and microfilm, without
the prior written permission of ZTE Corporation.
The manual is published by ZTE Corporation. We
reserve the right th make modifications on print
errors or update specifications without
prior notice.
LCA Assessment
We have done an LCA assessment for [device
name] using the LCA assessment systems (EIME
system) from BV, and have had it peer-reviewed by
our Green Product manager who confirms that the
LCA test report complies with related
standard requirement.
Important Safety Information
13
MANUFACTURER’S
WARRANTY
Your device has been designed to provide you
with reliable, worry-free service. If for any reason
you have a problem with your equipment, please
refer to the manufacturer’s warranty in this section.
Manufacturer’s Warranty
ZTE (“Seller”) offers you a limited warranty that the
enclosed product or products (the “Product”) will
be free from defects in material and workmanship
for a period that expires one year from the date
of sale of the Product to you, provided that
you are the original end-user purchaser of the
Product and provided that your purchase was
made from a supplier authorized by the Seller.
Transfer or resale of a Product will automatically
terminate warranty coverage with respect to that
Product. This limited warranty is not transferable
14
to any third party, including but not limited to
any subsequent purchaser or owner of the
Product. This limited warranty is applicable to
end users in the United States and Puerto Rico.
Seller will, at its sole and absolute discretion,
either repair or replace a Product (which unit
may use refurbished parts of similar quality and
functionality) if found by Seller to be defective in
material or workmanship, or if Seller determines
that it is unable to repair or replace such Product,
Seller will refund the purchase price for such
Product, provided that the subject Product (i) is
returned to a Seller authorized service center
within the one year warranty period, and (ii) is
accompanied by a proof of purchase in the
form of a bill of sale or receipted invoice which
evidences that the subject Product is within the
one year warranty period. After the one year
warranty period, you must pay all shipping, parts
and labor charges. In the event that the product is
deemed un-repairable or has been removed from
Manufacturer's Warranty
the list of products supported by the Seller, you
will only be liable for shipping and labor charges.
This limited warranty does not cover and is void
with respect to the following: (i) any Product
which has been improperly installed, repaired,
maintained or modified; (ii) any Product which
has been subjected to misuse (including any
Product used in conjunction with hardware
electrically or mechanically incompatible or
used with accessories not approved by Seller),
abuse, accident, physical damage, abnormal
operation, improper handling, neglect, exposure
to fire or liquid; (iii) any Product operated outside
published maximum ratings; (iv) cosmetic
damage; (v) any Product on which warranty
stickers or Product serial numbers have been
removed, altered, or rendered illegible; (vi) cost
of installation, removal or reinstallation; (vii) signal
reception problems (unless caused by defects
in material and workmanship); (viii) damage
the result of fire, flood, acts of God or other acts
which are not the fault of Seller and which the
Product is not specified to tolerate, including
damage caused by mishandling, shipping and
blown fuses; (ix) consumables (such as fuses);
or (x) any Product which has been opened,
repaired, modified or altered by anyone other
than Seller or a Seller authorized service center.
USE ONLY SELLER APPROVED ACCESSORIES
WITH SELLER DEVICES. USE OF ANY
UNAUTHORIZED ACCESSORIES MAY BE
DANGEROUS AND WILL INVALIDATE THE DEVICE
WARRANTY IF SAID ACCESSORIES CAUSE
DAMAGE OR A DEFECT TO THE DEVICE.
SELLER SPECIFICALLY DISCLAIMS LIABILITY
FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL,
GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED,
INCIDENTAL OR CONSEQUENTIAL DAMAGES,
EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES, WHETHER FORESEEABLE OR
UNFORESEEABLE OF ANY KIND WHATSOEVER,
INCLUDING BUT NOT LIMITED TO LOSS OF
Manufacturer's Warranty
15
PROFITS, UNANTICIPATED BENEFITS OR
REVENUE, ANTICIPATED PROFITS ARISING OUT
OF USE OF OR INABILITY TO USE ANY PRODUCT
(FOR EXAMPLE, WASTED AIRTIME CHARGES
DUE TO THE MALFUNCTION OF A PRODUCT)
OR CONTRIBUTION OR INDEMNITY IN RESPECT
OF ANY CLAIM RELATED TO A PRODUCT.
REPAIR OR REPLACEMENT OF A DEFECTIVE
PRODUCT OR REFUND OF THE PURCHASE
PRICE RELATING TO A DEFECTIVE PRODUCT,
AS PROVIDED UNDER THIS WARRANTY, ARE
YOUR SOLE AND EXCLUSIVE REMEDIES FOR
BREACH OF THE LIMITED WARRANTY, AND
SUBJECT TO THIS WARRANTY, THE PRODUCTS
ARE APPROVED AND ACCEPTED BY YOU “AS
IS”. SELLER MAKES NO OTHER WARRANTIES,
REPRESENTATIONS OR CONDITIONS OF
ANY KIND, ORAL OR WRITTEN, EXPRESS OR
IMPLIED, STATUTORY OR OTHERWISE, WITH
RESPECT TO THE PRODUCTS, INCLUDING BUT
NOT LIMITED TO ANY IMPLIED WARRANTY OR
16
CONDITION OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE OR AGAINST
INFRINGEMENT OR ANY IMPLIED WARRANTY
OR CONDITION ARISING OUT OF TRADE USAGE
OR OUT OF A COURSE OF DEALING OR COURSE
OF PERFORMANCE. NO DEALER, DISTRIBUTOR,
AGENT OR EMPLOYEE IS AUTHORIZED TO
MAKE ANY MODIFICATION OR ADDITION TO
THIS WARRANTY.
Some jurisdictions do not allow the exclusion
or limitation of incidental or consequential
damages, or allow limitations on how long an
implied warranty lasts, so the above limitations
or exclusions may not apply to you. This limited
warranty gives you specific legal rights, and
you may also have other rights which vary
from jurisdiction to jurisdiction. For warranty
service information, please call the following
telephone number: 1-877-817-1759, 1-212-444-0502
or return to the point of sale for the products.
Manufacturer's Warranty
The retailer can return the units to ZTE authorized
service center in US for repair service.
IMPORTANT: Please provide warranty information
(proof of purchase) to ZTE in order to receive
warranty service at no charge. If the warranty
has expired on the device, charges may apply.
Manufacturer's Warranty
17
GENERAL TERMS
AND CONDITIONS
OF SERVICE
Please note that these terms may not be the most
current version. A current version of the terms is
available at boostmobile.com or upon request.
For further information on Boost Mobile plans,
products, and services go to boostmobile.com
or email Boostmobilecustomerassistance@
boostmobile.com.
Para solicitar esta literatura en español, por
favor visitar espanol.boostmobile.com.
Basic Definitions
In this document: (1) “we,” “us,” “our,” and “Boost”
mean Sprint Solutions, Inc., as contracting agent
on behalf of the applicable Sprint affiliated
entities providing the Products and Services;
18
(2) “you,” “your,” “customer,” and “user” mean
an account holder or user with us; (3) “Device”
means any phone, aircard, mobile broadband
device, any other device, accessory, or other
product that we provide you, we sell to you, or is
active on your account with us; and (4) “Service”
means our offers, rate or service plans, options,
wireless services, billing services, applications,
programs, products, software, or Devices on
your account with us. “Service(s)” also includes
any other product or service that we offer or
provide to you that references these General
Terms and Conditions of Service (“Ts&Cs”).
The Service Agreement
These Ts&Cs are part of your service agreement
with us (the “Agreement”) and constitute a
contract under which we provide you Services
under terms and conditions that you accept.
THIS AGREEMENT CONTAINS A MANDATORY
ARBITRATION PROVISION WITH A CLASS WAIVER,
General Terms and Conditions of Service
effective 7-1-13
A REPRESENTATIVE ACTION WAIVER, AND A JURY
WAIVER PROVISION. In addition to these Ts&Cs,
there are several parts of the Agreement, which
includes but is not limited to the following: (i) the
subscriber agreement and transaction materials
that you receive and accept; (ii) the plan(s) that
you chose as set forth in our written services
and transaction materials that we provide
or refer you to during the sales transaction,
including on-line and telephone transactions (if
your service plan is not specifically set forth in
any in-store brochure or printed materials, the
requirements and terms set forth in the current
written Agreement and transaction materials
apply); (iii) any confirmation materials that we may
provide to you; and (iv) the terms set forth in the
coverage map brochures. It is important that you
carefully read all of the terms of the Agreement.
effective 7-1-13
Additional Terms
Additional terms will apply when you use
certain applications, programs, Devices, and
services, and these terms will be provided to
you prior to your use of the items. Depending
on who provides the items, the terms may come
from Boost or a third party. You are subject
to any terms provided by the third party, and
the terms are directly between you and that
third party. Boost is not responsible for these
third-party items and associated terms.
Our Policies
Services are subject to our business policies,
practices, and procedures (“Policies”). You
agree to adhere to all of our Policies when you
use our Services. Our Policies are subject to
change at any time with or without notice.
General Terms and Conditions of Service
19
When You Accept The Agreement
You must have the legal capacity to accept
the Agreement. You accept the Agreement
when you do any of the following: (a) accept
the Agreement through any printed, oral, or
electronic statement, for example, on the
Web by electronically marking that you have
reviewed and accepted; (b) attempt to or in any
way use the Services; (c) pay for the Services;
or (d) open any package or start any program
that says you are accepting the Agreement
when doing so. If you don’t want to accept the
Agreement, don’t do any of these things.
Service Activation
To activate the Service, you must both activate
your account and establish an appropriate
account balance to pay for pay-per-use charges
and applicable subscription charges (defined
in the “Types of Charges” section) based
on the service plan you select. To establish
20
an account balance, pay a subscription
charge, or make any other appropriate
payments, follow the instructions provided
with the equipment; at boostmobile.com;
or through Boost Customer Care.
Our Right To Change The
Agreement & Your Related Rights
We may change any part of the Agreement at any
time, including, but not limited to, rates, charges,
how we calculate charges, discounts, coverage,
technologies used to provide services, or your
terms of Service. If you lose your eligibility for a
particular rate plan or if a particular rate plan is
no longer supported or available, we may change
your rate plan to one for which you qualify. We
will provide you notice of material changes—
and we may provide you notice of non-material
changes—in a manner consistent with this
Agreement (see “Providing Notice To Each Other
Under The Agreement” section). If you continue
General Terms and Conditions of Service
effective 7-1-13
to access or use our Services or increase your
account balance on or after the effective date of
a change, you accept the change. Do not access
or use our Services after the effective date of a
change if you decide to reject the change and
terminate Service. You will not be entitled to any
credit for the unused portion of your account
balance if you decide to terminate Service in
response to a change to the Agreement.
Our Right To Suspend Or
Terminate Services
We can, without notice, suspend or terminate
any Service at any time for any reason. For
example, we can suspend or terminate any
Service for the following: (a) failure to have or
maintain an appropriate account balance for
applicable charges; (b) harassing/threatening/
abusing/offending our employees or agents;
(c) providing false or inaccurate information;
(d) interfering with our operations; (e) using/
effective 7-1-13
suspicion of using Services in any manner
restricted by or inconsistent with the Agreement
and Policies; (f) breaching, failing to follow, or
abusing the Agreement or Policies; (g) modifying
a Device from its manufacturer specifications
(for example, rooting the device); or (h) if we
believe the action protects our interests, any
customer’s interests, or our networks.
Your Right To Change Services &
When Changes Are Effective
The account holder can typically change
Services upon request. In some instances,
changes may be conditioned on payment
of certain charges. The effective date of any
changes will depend on our Policies, the old
Services, and the requested Services. We will
not credit or refund any subscription or other
charges as a result of a change in Services. We
may, but are not obligated to, provide you the
opportunity to authorize someone else to make
General Terms and Conditions of Service
21
changes to your Services. You are responsible
for any changes to your Services made by a
person you authorize, and those changes will
be treated as modifications to this Agreement.
Restrictions On Using Services
You can’t use our Services: (a) in a way that
could cause damage or adversely affect
any of our other customers or our reputation,
networks, property, or Services; or (b) in any
way prohibited by the terms of our Services,
the Agreement, or our Policies. You cannot
in any manner resell the Services to another
party. For additional restrictions on the use of
our Services, see our Acceptable Use Policy
and Visitors Agreement, which are available
on our website, and the detailed plan or other
information on Services that we provide or
refer you to during the sales transaction.
22
Your Device, Number, & Email Address
We don’t manufacture any Device that we
might sell to you or that is associated with our
Services, and we aren’t responsible for any
defects, acts, or omissions of the manufacturer.
The only warranties on your Device are
the limited warranties given to you by the
manufacturer directly or that we pass through.
Device performance may vary based on device
specifications (for example, a device’s software,
memory, and storage), and device performance
may impact access to all of our Services. This
Device is sold exclusively for use with our
Service and in other coverage areas that we
may make available to you. As programmed, it
will not accept wireless service from another
carrier. Except for any legal right you may have
to port/transfer your phone number to another
carrier, you have no—and cannot gain any
(for example, through publication, use, etc.)—
proprietary, ownership, or other rights to any
General Terms and Conditions of Service
effective 7-1-13
phone number, identification number, email
address, or other identifier that we assign to
you, your Device, or your account. We’ll notify
you if we decide to change or reassign them.
Porting/Transferring Phone Numbers
We don’t guarantee that number transfers
to or from us will be successful. If you
authorize another carrier to transfer a number
away from us, then that is considered a
request by you to us to terminate all of the
Services associated with that number.
Coverage; Where Your Device
Will Work; Service Speeds
Our coverage maps are available at our
authorized retail locations or boostmobile.com.
The specific network coverage you get will
depend on the radio transmissions your Device
can pick up and Services you’ve chosen. Our
coverage maps provide high level estimates of
effective 7-1-13
our coverage areas when using Services outdoors
under optimal conditions. Coverage isn’t available
everywhere. Coverage and Service speeds are
not guaranteed. Coverage is subject to change
without notice. Service speeds may depend on
the Service purchased. Actual speeds will vary.
Estimating wireless coverage, signal strength,
and Service speed is not an exact science.
There are gaps in coverage within our estimated
coverage areas that—along with other factors
both within and beyond our control (for example,
network problems, network or Internet congestion,
software, signal strength, your Device, structures,
buildings, weather, geography, topography, server
speeds of the websites you access, actions of
third parties, etc.) —may result in dropped and
blocked connections, slower Service speeds, or
otherwise impact the quality of Service. Services
that rely on location information, such as E911
and GPS navigation, depend on your Device’s
ability to acquire satellite signals (typically not
available indoors) and network coverage. While
General Terms and Conditions of Service
23
your Device is receiving a software update,
you may be unable to use your Device in any
manner until the software update is complete.
Roaming
The term “roaming” typically refers to coverage
on another carrier’s network that we may make
available to you based on our agreements with
other carriers. These agreements may change
from time to time, and roaming coverage is
subject to change without notice. Your ability
to receive roaming coverage depends on the
radio transmissions your Device can pick up
and the availability of roaming coverage. We
make no guarantee that roaming coverage will
be available. Roaming coverage may exist both
within and outside our network coverage areas.
Your Device will generally indicate when you’re
roaming. Depending on your Services, separate
charges or limits on the amount of minutes
used while roaming may apply. Certain Services
24
may not be available or work the same when
roaming (for example, data Services, voicemail,
call waiting, etc.). For information on whether
roaming applies, see your service plan details.
About Data Services & Content
Our data Services and your Device may allow
you to access the Internet, text, pictures, video,
games, graphics, music, email, applications,
sound, and other materials (“Data Content”)
or send Data Content elsewhere. Some Data
Content is available from us or our vendors,
while other Data Content can be accessed
from others (for example, third party websites,
games, ringers, applications, etc.). We make
absolutely no guarantees about the Data Content
that you access on your Device. Data Content
may be: (1) unsuitable for children/minors; (2)
unreliable or inaccurate; or (3) offensive, indecent,
or objectionable. You’re solely responsible for
evaluating the Data Content accessed by you
General Terms and Conditions of Service
effective 7-1-13
or anyone through your Services. We strongly
recommend that you monitor data usage by
children/minors. Data Content from third parties
may also harm your Device or its software. We
are not responsible for any Data Content. We
are not responsible for any damage caused by
any Data Content that you access through your
Services, that you load on your Device, or that
you request that our representatives access or
load on your Device. To protect our networks
and Services or for other reasons, we may place
restrictions on accessing certain Data Content
(such as certain websites, applications, etc.);
impose separate charges; limit throughput or
the amount of data that you can transfer; or
otherwise limit or terminate Services. If we provide
you storage for Data Content that you have
purchased, then we may delete the Data Content
without notice or place restrictions/limits on the
use of storage areas. Data Content stored on a
Device, transmitted over our networks, or stored
by Boost may be deleted, modified, or damaged.
effective 7-1-13
You may not be able to make or receive voice
calls while using data Services. Data Content
provided by our vendors or third parties is subject
to cancellation or termination at any time without
notice to you, and you may not receive a refund
for any unused portion of the Data Content.
Specific Terms & Restrictions
On Using Data Services
In addition to the rules for using all of our other
Services, unless we identify the Service or Device
that you have selected as specifically intended for
that purpose (for example, wireless routers, Data
Link, etc.), you can’t use our data Services: (1) with
server devices or host computer applications, or
other systems that drive continuous, heavy traffic
or data sessions; (2) as a substitute or backup
for private lines or frame relay connections; or (3)
for any other unintended use as we determine in
our sole discretion. We reserve the right to limit,
suspend, or constrain any heavy, continuous
General Terms and Conditions of Service
25
data usage that adversely impacts our networks’
performance or hinders access to our networks.
If your Services include Web or data access,
you also can’t use your Device as a modem
for computers or other equipment, unless we
identify the Service or Device you have selected
as specifically intended for that purpose (for
example, with “phone as modem” plans, mobile
broadband card plans, wireless router plans, etc.).
Software License
If Boost provides you software as part of the
Service and there are not software license terms
provided with the software (by Boost or by a third
party), then Boost grants you a limited, revocable,
non-exclusive, non-transferable license to use
the software to access the Services for your own
individual use. You will not sell, resell, transfer,
copy, translate, publish, create derivative works
of, make any commercial use of, modify, reverse
26
engineer, decompile, or disassemble the software.
Boost may revoke this license at any time.
Fees, Activation &
Miscellaneous Charges
Based on our Policies, we may charge activation,
prepayment, reactivation, program, or other fees
to establish, change, or maintain Services. Certain
transactions may also be subject to a charge
(for example, convenience payment, changing
phone numbers, handset upgrades, etc.). You
will be provided notice of these types of fees
before we complete the requested transaction.
Usage Charges
The types of charges that you incur will vary
depending on the Service used and your service
plan. You are responsible for the Services on
your account and associated charges, including
charges made by a person you permit to have
direct or indirect access to your device even if you
General Terms and Conditions of Service
effective 7-1-13
did not authorize its use. Charges may include,
but are not limited to, prepayment for service
charges; charges for additional services; and
taxes, surcharges, and fees associated with your
Services. For the actual usage charges applicable
to your Service, see the detailed plan or other
information we provide or refer you to during the
sales transaction or on our website. Depending
on your Services, charges for additional services
may include operator and directory assistance,
voicemail, call forwarding, data calls, texts, and
Web access. If you (the account holder) allow
end users to access or use your Device, you
authorize end users to access, download, and
use Services. You will generally be charged for
use of Services before or at the time of use in
accordance with your service plan. In certain
instances, we may charge at some point after
you use the Service. Rates that vary based on
the time of access will be determined based on
the location of the network equipment providing
service and not the location of your Device or your
effective 7-1-13
Device’s area code (if applicable). Charges are
generally deducted from your account balance
(for example, pay-per-use charges, subscription
charges, etc.), though in some instances you
may be able to pay for certain Services through a
credit card, debit card, or other payment method.
If you have incurred charges or fees that were not
charged prior to your account balance reaching a
zero balance, we may deduct these outstanding,
unpaid charges and fees from any subsequent
amounts you add to your account balance.
Types of Charges
We typically assess the following types of
charges: (1) “pay-per-use charges,” which are
charges assessed each time a Service is used;
(2) “subscription charges,” which are charges
that allow you access to a Service or provide you
a certain amount of use of a Service for a defined
period of time. Subscription charges for Services
end at 11:59 p.m., in the time zone in which your
General Terms and Conditions of Service
27
phone number is based, on the last day of your
subscription period. Also, depending on your
Service, certain types of subscription charges
may be assessed automatically upon activation
and automatically assessed for subsequent
subscription periods; and (3) “download charges,”
which are charges assessed when you download
or access content, which we collect on behalf
of ourselves or third-party content providers.
How We Calculate Your Charges
starts ringing until you press “End” or the network
connection otherwise breaks. You’re charged for
the entire call based on the rate that applies to
the time period in which the call starts. However,
the types of charges actually deducted from your
account balance will vary depending on your
Service. Call time data displayed on your Device
may be inaccurate and may not be relied upon for
determining charges to your account. Call time
for a single call may be limited. If the call exceeds
the limit, then it may be automatically terminated.
Regular Voice Calls: We round up partial minutes
of use to the next full minute. Time starts when you
press “Talk” or your Device connects to the network
and stops when you press “End” or the network
connection otherwise breaks. You’re charged for
all calls that connect, even to answering machines,
voicemail, or voice transcription services. You won’t
be charged for unanswered calls or if you get a
busy signal. For incoming calls answered, you’re
charged from the time shortly before the Device
Data Usage: Depending on your Service, you may
be charged for data usage. Unless we specifically
tell you otherwise, data usage is measured in
bytes, kilobytes, megabytes, and gigabytes—not
in minutes/time. 1024 bytes equals 1 kilobyte (“KB”),
1024 KB equals 1 megabyte, and 1024 megabytes
equals 1 gigabyte. Bytes are rounded up to KB, so
you will be charged at least 1 KB for each data usage
session (“data session”). Rounding occurs at the
end of each data session and sometimes during
28
General Terms and Conditions of Service
effective 7-1-13
a data session. Depending on your data Services,
usage may be charged against an allowance or
on a fixed price per KB, and you may be subject to
limitations on the amount of data usage. If you are
charged on a fixed price per KB, any fractional cents
will be rounded up to the next cent. You are charged
for all data directed to your Device’s Internet
address, including data sessions you did not initiate
and for incomplete transfers. As long as your Device
is connected to our data networks, you may incur
data charges. Examples of data for which you will be
charged includes the size of a requested file or Data
Content (game, ringer, etc.); Web page graphics
(logos, pictures, banners, advertisement, etc.);
additional data used in accessing, transporting,
and routing the file on our network; data from
partial or interrupted downloads; re-sent data;
and data associated with unsuccessful attempts
to reach websites or use applications. These data
charges are in addition to any charges for the
Data Content itself (game, ringer, etc.). Data used
and charged to you will vary widely, even between
effective 7-1-13
identical actions or data sessions. Estimates of
data usage—for example, the size of downloadable
files—are not reliable predictors of actual usage.
Taxes & Government Fees
You agree to pay all federal, state, and local
taxes, fees, and other assessments that
we’re required by law to collect and remit
to the government on the Services that we
provide to you. These charges may change
from time to time without advance notice.
Surcharges
You agree to pay all Boost surcharges
(“Surcharges”), which may include, but are not
limited to: Federal Universal Service; Regulatory
and Administrative charges; gross receipts
charges, and other charges. Surcharges are not
taxes, and we are not required by law to assess
them. They are part of our rates we choose, at our
discretion, to collect from you to recover certain
General Terms and Conditions of Service
29
costs, and are kept by us. The number and type
of Surcharges will be provided and may vary
depending upon the location of the transaction
or the primary account address of the payment
method or Device and can change over time. We
determine the amount for these charges, and
these amounts are subject to change as are the
components used to calculate these amounts.
We will provide you notice of any changes to
Surcharges in a manner consistent with this
Agreement (see “Providing Notice To Each
Other Under The Agreement” section). However,
because some Surcharges are based on amounts
set by the government or based on government
formulas, it will not always be possible to provide
advance notice of new Surcharges or changes in
the amount of existing Surcharges. Information
on Surcharges is provided during the sales
transaction and is available on our website.
30
Disputing Charges
Any dispute to a charge that we assess you
must be made in writing within 60 days of the
date we deduct the charge from your account
balance. You accept all charges not properly
disputed within the above time period.
About Account Balances
To keep your account active and avoid service
interruptions, you must either maintain a positive
account balance at all times or pay any applicable
subscription charges (depending on your service
plan). Account balances are not transferable,
redeemable for cash, or refundable; that is, once
you make payment on your account, you are
provided a credit on your account that can only be
used to pay for our Services during the effective
period, which varies depending on your service
plan. Positive account balances are forfeited
if they are not used within the effective period
specified in your service plan (if you properly
General Terms and Conditions of Service
effective 7-1-13
replenish your account balance during the
effective period, the effective period restarts). If
you do not use your account balance during the
effective period, your account balance will expire
and you will not be entitled to a refund or service
credit. Your Service will be interrupted if you fail
to maintain a positive account balance or timely
pay applicable subscription charges for each
effective period. When this service interruption
occurs, you will be given a period of time (which
varies depending on your service plan) to make
any appropriate payments on your account. If
you do not make such payments within this time
period, your account will be cancelled. If your
account is cancelled, you will lose any phone
number, identification number, or email address
associated with your account. Reactivation fees
will apply if you choose to restart Service after
cancellation. There may be limits over which
your account balance may not exceed. See the
detailed plan or other information we provide
or refer you to during the sales transaction (also
effective 7-1-13
available at boostmobile.com) for the account
status rules that apply to your Service.
Switching between Service Plans
Unless otherwise provided in the detailed plan
or other information we provide or refer you to
during the sales transaction, you may switch to
any current service plan. If you switch service
plans, you may not receive a refund of any portion
of any previously paid service charges and you
may lose all of your remaining unused minutes,
messages, and data allotment. Some service
plans are available only on certain phones.
Check boostmobile.com for details and options.
No Refunds of Re-Boost
and Monthly Charges
We are not responsible for, nor do we refund, lost,
stolen, misused, or damaged Re-Boost cards.
We do not accept returns of or provide refunds
for Re-Boost cards. Please ask your retailer any
General Terms and Conditions of Service
31
questions regarding its return policy. Re-Boost
cards must be applied to your account within
the time specified on the card. All Re-Boost
sales are final and non-refundable regardless
of who uses or possesses your mobile phone
or Device after you purchase services, and
regardless of whether the mobile phone or
Device is used with your consent or knowledge.
Establishing or Replenishing
Account Balances
Information on how you can establish
and maintain an account balance will be
provided at activation and is also available at
boostmobile.com or through Boost Customer
Care. The replenishment methods available to
you will depend on the terms of your Services. A
fee may apply to certain replenishment methods.
Some service plans may provide for automatic
account balance replenishment through, for
example, automatic billing to a credit card or
32
debit card or automatic debit from an eligible
account with a financial institution. Payment
through these methods may be subject to
limitations, including, but not limited to, the
number of times an account may be debited
or charged in a particular time period; the
amount that may be debited or charged from an
account; or other limitations imposed by us or
the financial institution that holds the account.
Protecting Our Networks & Services
We can take any action to: (1) protect our
networks, our rights and interests, or the rights
of others; or (2) optimize or improve the overall
use of our networks and Services. Some of these
actions may interrupt or prevent legitimate
communications and usage—for example,
message filtering/blocking software to prevent
spam or viruses; limiting throughput; limiting
access to certain websites, applications or other
Data Content; prohibitions on unintended uses
General Terms and Conditions of Service
effective 7-1-13
(for example, use as a dedicated line or use as a
monitoring service); etc. For additional information
on what we do to protect our customers, networks,
Services and equipment, see our Acceptable Use
Policy and Visitors Agreement at our website.
Your Privacy
Our Privacy Policy is available at boostmobile.
com/privacy. This policy may change from time
to time, so review it with regularity and care.
Call Monitoring: To ensure the quality of our
Services and for other lawful purposes, we may
monitor or record calls you make to us or we
make to you (for example, your conversations with
our customer service or sales departments).
Authentication and Contact: You (the account
holder) may password protect your account
information by establishing a personal
identification number (“PIN”). You may also set a
backup security question and answer in the event
you forget your PIN. You agree to protect your PIN,
effective 7-1-13
passwords, and other account access credentials
like your backup security question from loss or
disclosure. You further agree that Boost may, in
our sole discretion, treat any person who presents
your credentials that we deem sufficient for
account access as you or an authorized user
on the account for disclosure of information
or changes in Service. You agree that we may
contact you for Service-related reasons through
the contact information that you provide, through
the Services or Devices to which you subscribe,
or through other available means, including
text message, email, fax, recorded message,
mobile, residential or business phone, or mail.
CPNI: As we provide telecommunications products
and Services to you (the account holder), we
develop information about the quantity, technical
configuration, type, location, and destination of
telecommunications products and Services you
use, as well as some other information found on
your bill (“CPNI”). Under federal law, you have
General Terms and Conditions of Service
33
the right, and we have a duty, to protect the
confidentiality of your CPNI. For example, we
implement safeguards that are designed to protect
your CPNI, including authentication procedures
when you contact us. For some accounts with a
dedicated Boost representative, we may rely on
contacting your pre-established point of contact
as the standard authentication measure.
Third-Party Applications: If you use a thirdparty application, the application may
access, collect, use, or disclose your personal
information or require Boost to disclose your
information—including location information
(when applicable)—to the application provider
or some other third party. If you access, use,
or authorize third-party applications through
the Services, you agree and authorize Boost to
provide information related to your use of the
Services or the application(s). You understand
that your use of third-party applications
is subject to the third party’s terms and
34
conditions and policies, including its privacy
policy. Be sure that you have reviewed and
are comfortable with the third party’s policies
before using its application on your device.
Information on Devices: Your Device may contain
sensitive or personal information (for example,
pictures, videos, passwords, or stored credit
card numbers). Boost is not responsible for any
information on your Device, including sensitive
or personal information. If possible, you should
remove or otherwise safeguard any sensitive or
personal information when your Device is out of
your possession or control, for example, when
you relinquish, exchange, return, or recycle your
Device. By submitting your Device to us, you agree
that our employees, contractors, or vendors may
access all of the information on your Device. If
you exchange, return, or recycle your Device
through us, we typically attempt to erase all data
on your Device, but you must remove all data
from your Device before you provide it to us.
General Terms and Conditions of Service
effective 7-1-13
Location-Enabled Services
Our networks generally know the location of
your Device when it is outdoors and/or turned
on. By using various technologies to locate your
Device, we can provide enhanced emergency 911
services and optional location-enabled services
provided by us or a third party. Network coverage
or environmental factors (such as structures,
buildings, weather, geography, landscape, and
topography) can significantly impact the ability
to access your Device’s location information
and use of location-enabled services.
You agree that any authorized user may
access, use, or authorize Boost or third-party
location-enabled applications through the
Services. You understand that your use of
such location-enabled applications is subject
to the application’s terms and conditions
and policies, including its privacy policy. If
you activate location-enabled services for
devices used by other authorized users, you
effective 7-1-13
agree to inform the authorized user(s) of the
terms of use for location-enabled applications
and that the Device may be located.
911 Or Other Emergency Calls
Public safety officials advise that when making
911 or other emergency calls, you should always
be prepared to provide your location information.
Unlike traditional wireline phones, depending
on a number of factors (for example, whether
your Device is GPS-enabled, where you are,
whether local emergency service providers
have upgraded their equipment, etc.), 911
operators may not know your phone number,
your location, or the location of your Device.
In certain circumstances, an emergency call
may be routed to a state patrol dispatcher or
alternative location set by local emergency
service providers. Enhanced 911 service
(“E911”)—where enabled by local emergency
authorities—uses GPS technology to provide
General Terms and Conditions of Service
35
location information. Even when available,
however, E911 does not always provide accurate
location information. If your Device is indoors or
for some other reason cannot acquire a satellite
signal, you may not be located. Some Devices
have a safety feature that prevents use of the
keypad after dialing 911—you should follow
voice prompts when interacting with emergency
service providers employing interactive
voice response systems to screen calls.
If Your Device Is Lost or Stolen
Call us immediately if your Device is lost or
stolen so we can freeze your account. You may
be responsible for usage charges before you
notify us of the alleged loss or theft. You agree to
cooperate if we choose to investigate the matter
(provide facts, sworn statements, etc.). We may
not credit or refund any account balance if you
choose to terminate Services as a result of loss or
theft of your Device. If you do not either activate
36
a new device or notify us that you have found
your Device within 60 days from the date we froze
your account, your account will be deactivated,
we may assess a charge equal to the balance
in your account (which is not refundable), and,
if applicable, you will lose your phone number.
Disclaimer of Warranties
UNLESS EXPRESSLY PROVIDED IN WRITING
OTHERWISE, WE MAKE NO REPRESENTATIONS
OR WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING (TO THE EXTENT ALLOWED BY LAW)
ANY IMPLIED WARRANTY OF MERCHANTABILITY,
NON-INFRINGEMENT, OR FITNESS FOR A
PARTICULAR PURPOSE CONCERNING YOUR
SERVICES (INCLUDING YOUR DEVICE AND
ANY SOFTWARE OR APPLICATIONS ON YOUR
DEVICE). WE DON’T PROMISE UNINTERRUPTED
OR ERROR-FREE SERVICES AND DON’T
AUTHORIZE ANYONE TO MAKE WARRANTIES ON
OUR BEHALF. BOOST PROVIDES ALL SOFTWARE
General Terms and Conditions of Service
effective 7-1-13
AND APPLICATIONS ON AN “AS IS” BASIS
WITH ALL FAULTS, ERRORS, AND DEFECTS.
You Agree That We Are Not
Responsible For Certain Problems
You agree that neither we nor our parent,
subsidiary, or affiliate companies, nor our vendors,
suppliers, or licensors are responsible for any
damages, delay, interruption or other failure to
perform resulting from: (a) anything done or not
done by someone else; (b) providing or failing
to provide Services, including, but not limited
to, deficiencies or problems with a Device
or network coverage (for example, dropped,
blocked, interrupted Services, etc.); (c) traffic
or other accidents, or any health-related claims
relating to our Services; (d) Data Content or
information accessed while using our Services;
(e) an interruption or failure in accessing or
attempting to access emergency services from
a Device, including through 911, Enhanced 911 or
effective 7-1-13
otherwise; (f) interrupted, failed, or inaccurate
location information services; (g) information or
communication that is blocked by a spam filter;
(h) damage to your Device or any computer or
equipment connected to your Device, or damage
to or loss of any information stored on your Device,
computer, equipment, or Boost storage space
from your use of the Services or from viruses,
worms, or downloads of malicious content,
materials, data, text, images, video, or audio; or
(i) things beyond our control, including acts of
God (for example, weather-related phenomena,
fire, earthquake, hurricane, etc.), riot, strike, war,
terrorism, or government orders or acts. You
should implement appropriate safeguards to
secure your Device, computer, or equipment and
to backup your information stored on each.
General Terms and Conditions of Service
37
You Agree That Our Liability Is Limited
- No Consequential Damages
TO THE EXTENT ALLOWED BY LAW, OUR
LIABILITY FOR MONETARY DAMAGES FOR
ANY CLAIMS THAT YOU MAY HAVE AGAINST
US IS LIMITED TO NO MORE THAN THE
PROPORTIONATE AMOUNT OF THE SERVICE
CHARGES ATTRIBUTABLE TO THE AFFECTED
PERIOD. UNDER NO CIRCUMSTANCES ARE WE
LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL,
PUNITIVE, MULTIPLE, OR SPECIAL DAMAGES
OF ANY NATURE WHATSOEVER ARISING OUT
OF OR RELATED TO PROVIDING OR FAILING
TO PROVIDE SERVICES IN CONNECTION WITH
A DEVICE, INCLUDING, BUT NOT LIMITED TO,
LOST PROFITS, LOSS OF BUSINESS, OR COST
OF REPLACEMENT PRODUCTS AND SERVICES.
DISPUTE RESOLUTION
AND ARBITRATION
PLEASE READ THIS CAREFULLY;
IT AFFECTS YOUR RIGHTS
In those rare instances where your concern
is not resolved to your satisfaction through
calls to our customer care, you and Boost
each agree to try to resolve those disputes in
good faith after you provide written notice of
the dispute as set forth below. If the dispute
is not resolved, you and Boost agree that the
dispute will be resolved through individual
binding arbitration or small claims court,
instead of courts of general jurisdiction.
Mandatory Arbitration and
Waiver of Class Action
Instead of suing in court, you and Boost agree
to arbitrate all Disputes (as defined below) on
an individual, non-representative, basis. You
38
General Terms and Conditions of Service
effective 7-1-13
agree that, by entering into this Agreement,
you and Boost are waiving the right to a trial
by jury or to participate in a class action or
representative action. This agreement to
arbitrate is intended to be broadly interpreted.
In arbitration, there is no judge or jury. Instead
Disputes are decided by a neutral thirdparty arbitrator in a more informal process
than in court. In arbitration, there is limited
discovery and the arbitrator’s decision is
subject to limited review by courts. However,
just as a court would, the arbitrator must
honor the terms of the Agreement and
can award damages and relief, including
any attorneys’ fees authorized by law.
“Disputes” shall include, but are not limited to,
any claims or controversies against each other
related in any way to or arising out of in any
way our Services or the Agreement, including,
but not limited to, coverage, Devices, billing
services and practices, policies, contract
effective 7-1-13
practices (including enforceability), service
claims, privacy, or advertising, even if the
claim arises after Services have terminated.
Disputes also include, but are not limited
to, claims that: (a) you or an authorized or
unauthorized user of the Services or Devices
bring against our employees, agents, affiliates,
or other representatives; (b) you bring against
a third party, such as a retailer or equipment
manufacturer, that are based on, relate to,
or arise out of in any way our Services or the
Agreement; or (c) that Boost brings against
you. Disputes also include, but are not limited
to, (i) claims in any way related to or arising
out of any aspect of the relationship between
you and Boost, whether based in contract, tort,
statute, fraud, misrepresentation, advertising
claims or any other legal theory; (ii) claims
that arose before this Agreement or out of a
prior Agreement with Boost; (iii) claims that are
subject to on-going litigation where you are not
General Terms and Conditions of Service
39
a party or class member; and/or (iv) claims that
arise after the termination of this Agreement.
Dispute Notice and Dispute
Resolution Period
Before initiating an arbitration or a small
claims matter, you and Boost each agree
to first provide to the other a written notice
(“Notice of Dispute”), which shall contain:
(a) a written description of the problem
and relevant documents and supporting
information; and (b) a statement of the
specific relief sought. A Notice of Dispute to
Boost should be sent to: General Counsel;
Arbitration Office; 12502 Sunrise Valley Drive,
Mailstop VARESA0202-2C682; Reston, Virginia
20191. Boost will provide a Notice of Dispute
to you in accordance with the “Providing
Notice To Each Other Under The Agreement”
section of this Agreement. Boost will assign
a representative to work with you and try to
resolve your Dispute to your satisfaction.
40
You and Boost agree to make attempts to
resolve the Dispute prior to commencing
an arbitration or small claims action. If an
agreement cannot be reached within fortyfive (45) days of receipt of the Notice of
Dispute, you or Boost may commence an
arbitration proceeding or small claims action.
Arbitration Terms, Process,
Rules and Procedures
(1) Unless you and Boost agree otherwise,
the arbitration will be conducted by a single,
neutral arbitrator and will take place in the
county of the last billing address of the
Service. The arbitration will be governed
by either: (a) rules that we mutually agree
upon; or (b) the JAMS Comprehensive
Arbitration Rules & Procedures (the “JAMS
Rules”), as modified by this agreement to
arbitrate, including the rules about the filing,
administration, discovery and arbitrator fees.
The JAMS rules are available on its website
General Terms and Conditions of Service
effective 7-1-13
at jamsadr.com. Notwithstanding any JAMS
Rule to the contrary or any other provision in
arbitration rules chosen, by agreement, to
govern the arbitration, we each agree that all
issues regarding the Dispute are delegated
to the arbitrator to decide, except that only
a court (and not the arbitrator) shall decide
any disagreements regarding the scope and
enforceability of this agreement to arbitrate.
(2) The Federal Arbitration Act (“FAA”) applies
to this Agreement and arbitration provision.
We each agree that the FAA’s provisions—
not state law—govern all questions of
whether a Dispute is subject to arbitration.
To the extent that this agreement to arbitrate
conflicts with the JAMS Policy on Consumer
Arbitrations Pursuant to Pre-Dispute Clauses
Minimum Standards for Procedural Fairness
(the “Minimum Standards”), the Minimum
Standards in that regard will apply. However,
nothing in this paragraph will require or allow
effective 7-1-13
you or Boost to arbitrate on a class-wide,
representative or consolidated basis.
(3) The arbitrator may award declaratory or
injunctive relief only in favor of the individual
party seeking relief and only to the extent
necessary to provide relief warranted by
that party’s individual claim. YOU AND BOOST
AGREE THAT EACH MAY BRING CLAIMS
AGAINST THE OTHER ONLY IN AN INDIVIDUAL
CAPACITY, AND NOT AS A CLASS MEMBER IN
ANY PUTATIVE CLASS OR REPRESENTATIVE
PROCEEDING. Further, unless both you and
Boost expressly agree otherwise, the arbitrator
may not consolidate more than one person’s
claims, and may not otherwise preside over any
form of a representative or class proceeding.
If any portion of this provision is found to
be unenforceable, then the entirety of this
arbitration provision shall be null and void.
(4) We each are responsible for our respective
costs, including our respective counsel,
General Terms and Conditions of Service
41
experts, and witnesses. Boost will pay
for any filing or case management fees
associated with the arbitration and the
professional fees for the arbitrator’s services.
(5) An arbitrator’s award will be a written
statement of the disposition of each claim and
will also provide a concise written statement
of the essential findings and conclusions
which form the basis of the award. The
arbitrator’s decision and award is final and
binding, with some limited court review under
the FAA, and judgment on the award may
be entered in any court with jurisdiction.
(6) As an alternative to arbitration, we may
resolve Disputes in small claims court in the
county of your most recent billing address.
In addition, this arbitration agreement
does not prevent you from bringing your
Dispute to the attention of any federal,
state, or local government agency. Such
42
agencies can, if the law allows, seek
relief against Boost on your behalf.
No Trial By Jury and No Class Action
IF FOR ANY REASON A CLAIM ARISING OUT
OF OR RELATING TO THIS AGREEMENT IN ANY
WAY PROCEEDS IN COURT RATHER THAN IN
ARBITRATION, REGARDLESS OF WHETHER
THE CLAIM IS AN ACTION, COUNTERCLAIM OR
ANY OTHER COURT PROCEEDING, WE EACH
AGREE THAT TO THE EXTENT ALLOWED BY LAW,
THERE WILL NOT BE A JURY TRIAL OR CLASS
ACTION AND WE EACH UNCONDITIONALLY
(1) WAIVE ANY RIGHT TO TRIAL BY JURY AND
(2) WAIVE ANY RIGHT TO PURSUE DISPUTES
ON A CLASSWIDE BASIS, INCLUDING JOINING
A CLAIM WITH THE CLAIM OF ANY OTHER
PERSON OR ENTITY OR ASSERT A CLAIM IN A
REPRESENTATIVE CAPACITY ON BEHALF OF
ANYONE ELSE IN ANY OTHER PROCEEDING.
General Terms and Conditions of Service
effective 7-1-13
Indemnification
You agree to indemnify, defend, and hold Boost
and our subsidiaries, affiliates, parent companies,
vendors, suppliers, and licensors harmless
from any claims arising out of or relating to your
actions, including, but not limited to, your use
of the Service and any information you submit,
post, transmit, or make available via the Service;
failing to provide appropriate notices regarding
location-enabled services (see “LocationEnabled Services” section); failure to safeguard
your passwords, backup question to your shared
secret question, or other account information;
or violating this Agreement or any policy
referenced in this Agreement, any applicable
law or regulation, or the rights of any third party.
Providing Notice To Each Other
Under The Agreement
Except as the Agreement specifically
provides otherwise, you must deliver written
effective 7-1-13
notice to us by mail to Attn: Boost, NSSG
SBU, 1084 Laurel Rd., London, KY 40744 or
email to Boostmobilecustomerassistance@
boostmobile.com. We will provide you notice by
correspondence to your last known address
in our records, to any fax number or email
address you’ve provided us, by calling you on
your Device or any other phone number you’ve
provided us, by voice message on your Device
or any other phone number you’ve provided
us, or by text message on your Device.
Other Important Terms
Subject to federal law or unless the Agreement
specifically provides otherwise, this Agreement
is governed solely by the laws of the state
encompassing the area code assigned to your
Device, without regard to the conflicts of law
rules of that state. If either of us waives or doesn’t
enforce a requirement under this Agreement in an
instance, we don’t waive our right to later enforce
General Terms and Conditions of Service
43
that requirement. Except as the Agreement
specifically provides otherwise, if any part of
the Agreement is held invalid or unenforceable,
the rest of this Agreement remains in full force
and effect. This Agreement isn’t for the benefit
of any third party except our corporate parents,
affiliates, subsidiaries, agents, and predecessors
and successors in interest. You can’t assign the
Agreement or any of your rights or duties under
it unless we agree to the assignment. We can
assign the Agreement without notice. You cannot
in any manner resell Devices or Services to
another party. You cannot export any Device. The
Agreement and the documents it incorporates
make up the entire agreement between us and
replaces all prior written or spoken agreements—
you can’t rely on any contradictory documents or
statements by sales or service representatives.
The rights, obligations, and commitments in
the Agreement that—by their nature—would
logically continue beyond the termination of
44
Services (for example, those relating to billing,
payment, 911, dispute resolution, no class action,
no jury trial) survive termination of Services.
[End General Terms and Conditions of Service]
General Terms and Conditions of Service
effective 7-1-13
boostmobile.com
©2015 Boost Worldwide, Inc. All rights reserved. The Boost Mobile name and signature and the Boost Mobile name and logo are
registered trademarks of Boost Enterprises Ltd. and used under license by Boost Mobile. All other marks are the property of
their respective owners.
User Guide
[UG template version 15b]
[boost_zte_N9519_ug_en_030116_d3]
Table of Contents
Introduction.................................................................................................................................................... 1
About the User Guide............................................................................................................................ 1
Get Started .................................................................................................................................................... 2
Parts and Functions .............................................................................................................................. 2
nano-SIM Card ...................................................................................................................................... 4
SD Card ................................................................................................................................................ 6
Insert SD Card .............................................................................................................................. 7
Unmount the SD Card ................................................................................................................... 8
Remove SD Card .......................................................................................................................... 8
Format SD Card ............................................................................................................................ 9
Use SD Card as Internal Storage ............................................................................................... 11
Battery Use ......................................................................................................................................... 16
Insert the Battery ......................................................................................................................... 16
Remove the Battery .................................................................................................................... 17
Charge the Battery ...................................................................................................................... 18
Turn Your Phone On and Off .............................................................................................................. 19
Use the Touchscreen .......................................................................................................................... 20
Activation and Service ........................................................................................................................ 23
Complete the Setup Screens .............................................................................................................. 23
Basic Operations ......................................................................................................................................... 27
Basics .................................................................................................................................................. 27
Home Screen and Applications (Apps) List ................................................................................ 27
Phone Settings Menu .................................................................................................................. 29
Portrait and Landscape Screen Orientation ................................................................................ 30
Capture Screenshots .................................................................................................................. 31
Applications ......................................................................................................................................... 31
Launch Applications .................................................................................................................... 31
Apps List ..................................................................................................................................... 32
Phone Number .................................................................................................................................... 35
Silent/Vibration Mode .......................................................................................................................... 35
Do Not Disturb Mode........................................................................................................................... 36
Airplane Mode ..................................................................................................................................... 37
TOC
Enter Text ............................................................................................................................................ 38
Touchscreen Keyboards ............................................................................................................. 38
Google Keyboard ........................................................................................................................ 38
TouchPal ..................................................................................................................................... 40
Google Voice Typing ................................................................................................................... 44
Tips for Editing Text .................................................................................................................... 44
Google Account................................................................................................................................... 45
Create a Google Account ............................................................................................................ 45
Sign In to Your Google Account.................................................................................................. 46
Google Play Store ............................................................................................................................... 47
Find and Install an App ............................................................................................................... 48
Request a Refund for a Paid App ............................................................................................... 49
Update an App ............................................................................................................................ 49
Uninstall an App .......................................................................................................................... 52
Get Help with Google Play .......................................................................................................... 54
Lock and Unlock Your Screen ............................................................................................................ 54
Update Your Phone............................................................................................................................. 55
Update Your Phone Firmware .................................................................................................... 56
Update Your Android Operating System .................................................................................... 58
Update Your Profile ..................................................................................................................... 59
Update Your PRL ........................................................................................................................ 59
Your Phone Interface .................................................................................................................................. 61
Home Screen Basics........................................................................................................................... 61
Home Screen Layout .................................................................................................................. 61
Extended Home Screens ............................................................................................................ 62
Status Bar and Notification Panel ....................................................................................................... 63
Status Bar ................................................................................................................................... 63
Notification Panel ........................................................................................................................ 65
Customize the Home Screen .............................................................................................................. 67
Change the Wallpaper ................................................................................................................ 67
Change the Theme ..................................................................................................................... 68
Add Shortcuts to the Home Screen ............................................................................................ 69
Add Widgets to the Home Screen .............................................................................................. 70
Add Folders to the Home Screen................................................................................................ 71
Phone App................................................................................................................................................... 73
TOC
ii
Place and Answer Calls ...................................................................................................................... 73
Call Using the Phone Dialer ........................................................................................................ 73
Call Emergency Numbers ........................................................................................................... 76
Answer Phone Calls .................................................................................................................... 77
In-Call Screen Layout and Operations ........................................................................................ 81
Place a Call from Contacts ......................................................................................................... 83
Call from Call Logs ...................................................................................................................... 84
Optional Services ................................................................................................................................ 85
Voicemail Setup .......................................................................................................................... 85
Visual Voicemail .......................................................................................................................... 86
Set Up Visual Voicemail.............................................................................................................. 86
Review Visual Voicemail ............................................................................................................. 88
Listen to Multiple Voicemail Messages ....................................................................................... 89
Visual Voicemail Options ............................................................................................................ 90
Configure Visual Voicemail Settings ........................................................................................... 91
Caller ID Blocking ....................................................................................................................... 92
Phone App Settings ............................................................................................................................ 92
Display Options ........................................................................................................................... 94
Sounds and Vibrate Settings ...................................................................................................... 94
Quick Responses ........................................................................................................................ 94
Voicemail Settings ...................................................................................................................... 95
Speed Dial................................................................................................................................... 95
DTMF Tones ............................................................................................................................... 95
Voice Privacy .............................................................................................................................. 95
Plus Code Dialing Setting ........................................................................................................... 96
TTY Mode ................................................................................................................................... 96
Hearing Aids................................................................................................................................ 97
Noise Reduction .......................................................................................................................... 98
Contacts ...................................................................................................................................................... 99
Add a Contact ..................................................................................................................................... 99
View Contacts ................................................................................................................................... 102
Contacts Screen Layout .................................................................................................................... 104
Edit a Contact.................................................................................................................................... 105
Delete a Contact ............................................................................................................................... 106
Share a Contact ................................................................................................................................ 107
TOC
iii
Import Contacts ................................................................................................................................. 108
Back Up Contacts ............................................................................................................................. 110
Messaging and Internet ............................................................................................................................. 113
Text and Multimedia Messaging ....................................................................................................... 113
Send a Text Message ............................................................................................................... 113
Send a Multimedia Message (MMS) ......................................................................................... 114
Save and Resume a Draft Message ......................................................................................... 116
New Messages Notification....................................................................................................... 116
Manage Message Conversations ............................................................................................. 117
Text and MMS Options ............................................................................................................. 119
Gmail ................................................................................................................................................. 120
Create and Send a Gmail Message .......................................................................................... 120
Check Received Gmail Messages ............................................................................................ 121
Use Gmail Labels ...................................................................................................................... 123
Archive Gmail Threads ............................................................................................................. 123
Mute Gmail Threads ................................................................................................................. 124
Delete Gmail Threads ............................................................................................................... 125
Search Gmail Messages ........................................................................................................... 126
Report Spam or Phishing Gmail ............................................................................................... 127
Add Another Google (Gmail) Account ...................................................................................... 128
Switching between Gmail Accounts .......................................................................................... 129
Email ................................................................................................................................................. 130
Set Up an Email Account .......................................................................................................... 130
Add an Email Account ............................................................................................................... 131
Add an Exchange ActiveSync Account ..................................................................................... 133
Compose and Send Email ........................................................................................................ 134
Open Email Messages .............................................................................................................. 135
Delete an Email Account ........................................................................................................... 136
Manage Your Email Inbox ......................................................................................................... 137
Exchange ActiveSync Email Features ...................................................................................... 138
Browser ............................................................................................................................................. 140
Use the Browser ....................................................................................................................... 140
Add a Bookmark ....................................................................................................................... 141
View Browser History ................................................................................................................ 143
Open New Browser Tabs .......................................................................................................... 143
TOC
iv
Browser Settings ....................................................................................................................... 144
Chrome Browser ............................................................................................................................... 145
Camera and Video .................................................................................................................................... 147
Camera Overview ............................................................................................................................. 147
Take Pictures and Record Videos .................................................................................................... 147
Take a Picture ........................................................................................................................... 148
Record Videos .......................................................................................................................... 150
View Pictures and Videos Using Gallery........................................................................................... 151
Edit Pictures ...................................................................................................................................... 153
Share Pictures and Videos ............................................................................................................... 156
Send Pictures or Videos by Email ............................................................................................ 156
Send a Picture or Video by Multimedia Message ..................................................................... 158
Send Pictures or Videos Using Bluetooth ................................................................................. 160
Share Pictures or Videos via Additional Apps or Social Media ................................................ 162
Share Videos on YouTube ........................................................................................................ 164
Camera Settings ............................................................................................................................... 166
Switch Camera Modes .............................................................................................................. 166
Set Camera Functions .............................................................................................................. 167
Useful Apps and Features......................................................................................................................... 168
Calculator .......................................................................................................................................... 168
Calendar ............................................................................................................................................ 168
Add an Event to the Calendar ................................................................................................... 169
View Calendar Events ............................................................................................................... 171
Sync Calendars ......................................................................................................................... 172
Synchronize an Exchange ActiveSync Calendar...................................................................... 175
Clock ................................................................................................................................................. 175
Set Alarms................................................................................................................................. 176
Additional Clock Features ......................................................................................................... 178
Facebook .......................................................................................................................................... 180
Install the Facebook App on Your Phone ................................................................................. 180
Use Facebook ........................................................................................................................... 182
File Manager ..................................................................................................................................... 182
Google Search .................................................................................................................................. 183
Use Google Search ................................................................................................................... 183
Use Google Voice Search ......................................................................................................... 183
TOC
Hangouts ........................................................................................................................................... 184
Google Maps ..................................................................................................................................... 186
Music Player ...................................................................................................................................... 189
Listen to Music Using the Music Player .................................................................................... 189
The Playback Screen ................................................................................................................ 190
Create a Playlist ........................................................................................................................ 191
Manage Playlists ....................................................................................................................... 191
Manage Songs in a Playlist ....................................................................................................... 193
Set a Song as Ringtone ............................................................................................................ 194
Google Play Music App ..................................................................................................................... 195
Play Music with Google Play..................................................................................................... 195
Google Play Music Screen Layout ............................................................................................ 197
Create Playlists in Google Play Music ...................................................................................... 199
Sound Recorder ................................................................................................................................ 201
Twitter ............................................................................................................................................... 202
Install the Twitter App on Your Phone ...................................................................................... 202
Tweet on Twitter ....................................................................................................................... 203
LinkedIn ............................................................................................................................................. 204
Install the LinkedIn App on Your Phone ................................................................................... 204
Sign In to Your LinkedIn Account ............................................................................................. 204
YouTube ............................................................................................................................................ 204
View YouTube Videos ............................................................................................................... 204
Post a Video to YouTube .......................................................................................................... 205
Connectivity ............................................................................................................................................... 207
Transfer Files between Your Phone and a Computer ...................................................................... 207
Wi-Fi .................................................................................................................................................. 209
Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 209
Wi-Fi Settings ............................................................................................................................ 210
Disconnect Wi-Fi ....................................................................................................................... 212
Wi-Fi Direct ............................................................................................................................... 214
Hotspot ...................................................................................................................................... 216
Tethering ........................................................................................................................................... 217
Bluetooth ........................................................................................................................................... 219
Bluetooth Information ................................................................................................................ 219
Enable the Bluetooth Feature ................................................................................................... 219
TOC
vi
Pair Bluetooth Devices .............................................................................................................. 220
Connect to a Paired Bluetooth Device ...................................................................................... 222
Send Information Using Bluetooth ............................................................................................ 223
Receive Data via Bluetooth ....................................................................................................... 226
Settings ..................................................................................................................................................... 228
Basic Settings ................................................................................................................................... 228
Wi-Fi Settings Menu .......................................................................................................................... 230
Bluetooth Settings ............................................................................................................................. 233
Mobile Network Settings ................................................................................................................... 234
Data Usage Settings ......................................................................................................................... 236
More Settings .................................................................................................................................... 238
Airplane Mode ................................................................................................................................... 239
Virtual Private Networks (VPN) ......................................................................................................... 240
Prepare Your Phone for VPN Connection ................................................................................ 240
Set Up Secure Credential Storage ........................................................................................... 241
Add a VPN Connection ............................................................................................................. 241
Connect to or Disconnect from a VPN ...................................................................................... 242
Default SMS App Settings ................................................................................................................ 243
USB Tethering................................................................................................................................... 244
Bluetooth Tethering ........................................................................................................................... 244
Display Settings ................................................................................................................................ 244
Sound & Notification Settings ........................................................................................................... 246
Security Settings ............................................................................................................................... 248
Screen Lock Settings ........................................................................................................................ 250
Screen Lock .............................................................................................................................. 250
Disable the Screen Lock ........................................................................................................... 256
Navigation Key Setting ...................................................................................................................... 256
Date & Time Settings ........................................................................................................................ 257
Language & Input Settings ................................................................................................................ 258
Location Settings............................................................................................................................... 261
Storage Settings................................................................................................................................ 262
Battery Settings ................................................................................................................................. 263
Apps Settings .................................................................................................................................... 264
Memory Setting ................................................................................................................................. 266
Users Settings ................................................................................................................................... 266
TOC
vii
Connect to PC Settings ..................................................................................................................... 268
Backup & Reset ................................................................................................................................ 268
Accounts ........................................................................................................................................... 271
Accessibility Settings......................................................................................................................... 273
Printing .............................................................................................................................................. 274
Connect Your Printer to Your Google Account ......................................................................... 275
Use Cloud Print on Your Phone ................................................................................................ 275
Activate This Device.......................................................................................................................... 277
System Updates ................................................................................................................................ 277
About Phone ..................................................................................................................................... 278
For Assistance .......................................................................................................................................... 280
Troubleshooting ................................................................................................................................ 280
Specifications .................................................................................................................................... 281
Boost Account Information and Help ................................................................................................ 282
Manage Your Account .............................................................................................................. 282
Re-Boost ................................................................................................................................... 283
Copyright Information ........................................................................................................................ 283
Index.......................................................................................................................................................... 285
TOC
viii
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
®
Thank you for purchasing your new ZTE Warp 7. The following topics explain how best to use this guide
to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone
thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's home screen, which is displayed by tapping Home
. Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in
the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or
microSDHC™ card is referred to as an "SD Card" or a "memory card."
Introduction
Get Started
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Get Started
Part
Description
Ambient light and proximity
sensor
Detects how close an object is to the surface of the screen. This is
typically used to detect when your face is pressed up against the
screen, such as during a phone call.
Front camera lens
Takes pictures and records videos while facing the screen, and allows
you to video conference.
Earpiece
Lets you hear the caller and automated prompts.
Touchscreen
Displays all the information needed to operate your phone, such as the
call status, the Contacts list, and the date and time. Also provides onetap access to all of your features and applications.
Volume keys
Allow you to adjust the ringtone or media volume or adjust the voice
volume during a call.
Power/Lock key
Lets you turn the phone on or off, turn airplane mode on or off, turn the
screen on or off, or restart the phone.
Recent Apps key
Displays a list of recently used applications.
Home key
Returns you to the home screen. The light beneath the key blinks
when you charge the battery or you have a notification or alert.
Back key
Lets you return to the previous screen, or close a dialog box, options
menu, the notification panel, or onscreen keyboard.
Speaker
Lets you hear the different ringtones and sounds. The speaker also
lets you hear the caller’s voice in speakerphone mode.
USB charger/accessory port
Allows you to connect the phone charger or the USB cable (included).
Microphone
Transmits your voice for phone calls or records your voice or ambient
sounds for voice recordings and videos. The microphone on top of the
phone is useful for canceling ambient noise during a phone call.
Flash
Helps illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video. You can also use it as a
torch.
Back camera lens
Lets you take pictures and videos.
3.5 mm headset jack
Allows you to plug in either a stereo headset or an optional headset for
convenient, hands-free conversations.
Get Started
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
nano-SIM Card
The nano-SIM card is an IC card containing phone number and other customer information.
Handling a nano-SIM Card
Keep the following in mind when handling a nano-SIM card.
●
Customer is responsible for any damage caused by inserting nano-SIM card in another-brand IC
card reader, etc. Boost Mobile is not responsible in such case.
●
Always keep the IC chip clean.
●
Wipe clean with a dry, soft cloth.
●
Avoid applying labels. May damage nano-SIM card.
●
See instructions included with nano-SIM card for handling.
●
nano-SIM card is the property of Boost Mobile.
●
nano-SIM card is replaceable (at cost) in case of loss/damage.
●
Return nano-SIM card to Boost Mobile when canceling subscription.
●
Returned nano-SIM cards are recycled for environmental purposes.
●
Note that nano-SIM card specifications and performance may change without notice.
●
It is recommended that you keep a separate copy of information that is stored on nano-SIM card.
Boost Mobile is not responsible for damages from stored information that is lost.
●
Always follow emergency procedures to suspend service if your nano-SIM card or phone (nanoSIM card inserted) is lost/stolen. For details, contact Customer Service.
●
Always power off phone before inserting/removing nano-SIM card.
Insert nano-SIM Card
Follow these instructions to insert a nano-SIM card. Remember to power off your phone before inserting a
nano-SIM card.
Note: Your phone’s nano-SIM card is preinstalled. These instructions are for reference only.
Get Started
1. Remove the battery cover.

Lift gently in the direction shown.
2. Remove the battery.

Lift upward gently as shown.
3. Insert the nano-SIM card.

Get Started
Insert gently with gold IC chip facing downward.
4. Insert the battery.

Align the contacts of the battery with the contacts in the phone.
5. Attach the battery cover.

Make sure all the tabs are secure and there are no gaps around the cover.
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It
supports cards up to 32 GB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on SD Card can become lost or changed accidently or as a result of damage.
It is recommended that you keep a separate copy of important data. The company is not responsible
for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove battery while reading or writing data.
Battery Level: A low battery charge may prevent reading/writing to SD Card.
Handling SD Card: Use/store SD Cards away from the reach of infants. May cause choking if
swallowed.
Get Started
Insert SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before
inserting or removing an SD card.
1. Remove the battery cover.

Lift gently in the direction shown.
2. Insert SD card.

Insert SD Card all the way gently without bending and with terminals facing down.

Insert only SD Cards.
3. Attach the battery cover.
Get Started

Make sure all the tabs are secure and there are no gaps around the cover.
Unmount the SD Card
Always unmounts the SD card before removing it from your phone.
1. From home, tap Apps
> Settings
2. Tap Storage.
3. Tap Unmount
next to the name of your SD card.
 The text below your SD card name changes from its space usage to Ejected. The card is now
unmounted.
Remove SD Card
Follow these instructions to remove an SD card. Always unmount the SD card or power the phone off
before removing an SD card.
Get Started
1. Remove the battery cover.

Lift gently in the direction shown.
2. Remove SD card.
3. Attach the battery cover.

Make sure all the tabs are secure and there are no gaps around the cover.
Format SD Card
When you insert an optional SD card for the first time, it is recommended that you format it on your phone.
1. From home, tap Apps
Get Started
> Settings
2. Tap Storage.
3. Tap the SD card name below Portable storage.
4. Tap Format, and then tap Erase & format to confirm.
Get Started
10
 All data on the SD card is erased, and the card is formatted for use on your phone. Tap Done
to exit.
Use SD Card as Internal Storage
You can use an optional SD card as an extension of the internal storage and save data, apps, and media
files on it. This requires formatting that erases all data on the card and after that the card will only work in
this phone. If you move the SD card to another device, it needs to be formatted before it can be used.
CAUTION! As part of the internal storage, the SD card may have data on it that is necessary for some
apps to function normally. Therefore, do not remove or replace the card randomly.
Set Up the SD Card as Internal Storage
Before using the SD card as internal storage, you need to set the card up.
1. From home, tap Apps
> Settings
2. Tap Storage.
3. Tap the SD card name below Portable storage.
Get Started
11
4. Tap Format as internal, and then tap Erase & format to confirm.
5. The phone will prompt you to move your photos, files and other data from the phone storage to
the SD card. Tap Move now or Move later and tap NEXT. Follow the onscreen instructions to
continue.
Get Started
12
Note: If you move files and data to the SD card, it will be used to save new apps data and personal data
(such as photos and videos) and only the SD card is accessible from a computer. If you choose not to
move, new apps data and personal data is saved to the phone storage and the SD card is not accessible
from a computer.
Move Data Between Internal Storage and SD Card
While you can choose the save location for data and files while setting up the SD card as internal storage,
you can move the files and data between the SD card and the phone any time afterwards.
1. From home, tap Apps
> Settings
2. Tap Storage.
3. Below Device storage, tap Phone or the SD card name.

If you want to move data and files from the phone to the SD card, tap the SD card name.

If you want to move data and files from the SD card to the phone, tap Phone.
4. Tap Migrate data > Move.
 Existing app data and personal files are moved to the destination storage. The destination is
used to save new apps data and personal data (such as photos and videos) and only the
destination is accessible from a computer.
Get Started
13
Move an App Between Phone and SD Card
With the SD card as part of the internal storage, you can move some apps between the card and the
phone freely.
1. From home, tap Apps
> Settings
> Apps.
2. Tap the app you want to move.
3. In the App info screen, tap Change storage and select the new storage for the app.
4. Tap Move.
Note: Not all apps can be moved.
Remove the SD Card as Internal Storage
While the SD card is used as internal storage, you can still unmount and remove the card while the phone
is on.
1. From home, tap Apps
> Settings
> Storage.
2. Tap the SD card name below Device storage.
3. Tap Eject > Eject.
Note: Moved data and apps to the phone storage as instructed above before ejecting the card. Otherwise
some apps and files may not be accessible or usable until you install the card back.
4. When the screen prompts the card is safely ejected, you can now remove it from the phone.
Reformat SD Card as Portable Storage
If you no longer want to use your SD card as internal storage, you can reformat the card as portable
storage.
Note: Moved data and apps to the phone storage as instructed above before formatting the card.
Otherwise some apps and files may not be permanently lost.
1. From home, tap Apps
> Settings
> Storage.
2. Tap the SD card name below Device storage.
Get Started
14
3. Tap Format as portable.
4. Tap Format.
 The SD card is formatted and mounted to the phone as portable storage. Tap Done to finish.
Get Started
15
Battery Use
The following topics explain how to insert and remove your phone’s battery.
Battery Cautions
Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings
may become lost or changed, or battery may become unusable. Charge once every six months
before storing or leaving unused for a long period.
Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety.
Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time
shortens noticeably. Purchase a new battery.
Cleaning: Clean soiled terminals between battery and phone with a clean, dry cotton swab. Soiled
terminals can result in a poor connection and prevent charging, etc.
Insert the Battery
Follow these instructions to insert your phone’s battery safely and properly.
1. Remove the battery cover.

Lift gently in the direction shown.
2. Insert the battery.
Get Started
16

Align the contacts of the battery with the contacts in the phone.
3. Attach the battery cover.

Make sure all the tabs are secure and there are no gaps around the cover.
Remove the Battery
Follow these instructions to remove your phone’s battery. Always power the phone off before removing
the battery.
1. Remove the battery cover.

Lift gently in the direction shown.
2. Remove the battery.
Get Started
17

Lift upward gently as shown.
Charge the Battery
Follow these instructions to charge your phone’s battery using either the included AC adapter or via a
USB connection on your computer.
Charge Using the AC Adapter
1. Plug the USB connector into the USB charger/accessory port on the bottom of your phone.
2. Plug the other end of the USB cable into the AC adapter.
3. Plug the AC adapter into an electrical outlet.
 The light beneath the Home key illuminates when charging starts. Fully charging a battery may
take up to three hours.
4. After charging, disconnect the phone from the charger.

Unplug the AC adapter from the outlet, and remove the USB cable from the phone and the
AC adapter.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cord into the USB charger/accessory port on the bottom of your
phone.
Get Started
18
2. Insert the large end of the USB cord into an external USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■
Press and hold the Power/Lock key.
 Your phone will power on. Depending on the settings, you may see the lock screen.

See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.

The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.

If your phone is not yet activated, see Activation and Service for more information.
Get Started
19
Turn Your Phone Off
1. Press and hold the Power/Lock key to display the device options menu.
2. Tap Power off to turn the phone off.
 Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or press onscreen buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Get Started
20
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Get Started
21
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard. See Touchscreen Keyboards for more details.
Note: The Auto-rotate feature needs to be enabled for the screen orientation to automatically change.
From home, tap Apps
> Settings
> Display and tap Auto-rotate screen.
Tip: You can also access the screen rotation setting from the notification panel. Pull down the status bar
and tap Portrait or Auto-rotate to select or deselect the option.
Pinch and Spread
―
Pinch‖ the screen using your thumb and forefinger to zoom out or ―
spread‖ the screen to zoom in when
viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Get Started
22
Activation and Service
Before using your phone, you must set up your service with Boost Mobile. You will need your phone’s
serial number (MEID), printed on a sticker inside the battery compartment.
For more information about your Boost Mobile account, see Boost Account Information and Help.
Create Your Account and Pick Your Plan
Set up your Boost Mobile account.
1. From your computer, visit boostmobile.com and click Activate.
2. Choose an activation option and click Next.
3. When prompted, enter the serial number (MEID) printed on the sticker located on the back of
your phone in the battery compartment. This number can also be found on the bottom panel of
the phone’s package.
4. Follow the remaining instructions to choose your plan and select a payment method.
5. Follow the activation instructions below and you’ll be able to start using your phone.
Note: You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from any other
phone.
Activate Your Phone
After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to
activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to
turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn
on the new device and the programming information will be pushed to your device automatically.
You can also start the activation process manually.
■
From home, tap Apps
> Settings
> Activate this device.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your
account.
1. On the Talkback screen, activate the Talkback feature by double-tapping the center of the screen
if you have sight problems, or tap Accessibility to explore other accessibility features.
Get Started
23

If you have no accessibility problem with the phone, tap Next.
2. On the Language screen, select a language and tap Next to get started.
3. Follow the onscreen instructions to complete each section. For each topic, you will have the
option to skip it and continue to the next screen.

Get Started
Select Wi-Fi network – If prompted, follow the prompts to sign in to an available Wi-Fi
network. For secured Wi-Fi networks, you will need to enter a password. See Wi-Fi for more
details.
24

Get Started
Name – If applicable, enter your first and last name and tap Next. This information is used by
the phone to personalize certain apps.
25

Protect your phone – Check Protect this device and tap Next to set up a screen lock, or
uncheck this option and tap Skip to go to the next screen.
Note: You can always set up a screen lock in Settings. See Screen Lock.

Google services – Select your Google location and service options and then tap Next.
4. Tap Done. Your setup is now complete.
 Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps screen or through Settings.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps
from Google Play, you must link your phone to a Google Account.
Get Started
26
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Home Screen and Applications (Apps) List
Most of your phone’s operations originate from the home screen or the apps list.
1. From any screen tap Home
2. Tap Apps
to display the home screen.
to display the apps list.
For information about using the home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, onscreen keys, and other items to open or activate the assigned function. For example, to
open Calculator, tap Home
Basic Operations
to get to the home screen and then tap Apps
> Calculator
27
■
Tap Back
to return to the previous screen.
Recent Applications
You can display a list of recently used applications using the Recent Apps key.
Basic Operations
28
■
Tap Recent Apps
to view a list of recently used applications.
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■
From home, tap Apps
> Settings
– or –
Pull down the status bar and tap Settings
Basic Operations
29
For more information, see Settings.
Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.
Note: Not all screens will adjust for landscape orientation.
Basic Operations
30
Turn Screen Rotation On or Off
1. Pull down the status bar to display the quick settings menu.
2. Tap Portrait or Auto-rotate to turn the option on or off.

If the screen rotation option is not available, tap
to display the full options list.
Note: You can also set the rotation option from the main settings menu. From home, tap Apps
Settings
> Display > Auto-rotate screen.
Capture Screenshots
You can use your phone’s power and volume keys to capture screenshots.
■
Press and hold the Power/Lock key and the Volume Down key at the same time to capture a
screenshot of the current screen.
 The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, tap Apps
> Gallery
Applications
The following topics describe how to access the applications (apps) list and launch apps on your phone.
Launch Applications
All installed apps can be accessed and launched from the apps list.
Basic Operations
31
1. From home, tap Apps
 The apps list opens.
2. Tap and app icon to launch the corresponding application.
 The application opens.
Apps List
The apps list expands to include any apps you download and install on your phone. The following table
outlines the primary apps that have been preinstalled on your phone.
App
Function/Service
Browser
Calculator
Browse the Internet.
Perform basic and advanced mathematical equations.
Calendar
Organize your time and reminds you of important events.
Camera
Take and share pictures and videos.
Basic Operations
32
App
Function/Service
Chrome
Browse the Internet and get your bookmarks, browsing history, and more
synced with your Google Account.
Clock
Set alarms, view time in time zones around the world, use stopwatch, or set a
time and count down to zero.
Contacts
Store and manage contacts saved in your phone as well as contacts
synchronized with your web accounts and computer.
Dolby Audio
Manage the Dolby Audio settings for enhanced audio experience with your
phone.
Downloads
Check the record of files you have downloaded using apps such as Browser
or Email.
Drive
Store and share files on Google servers for free after you sign in to your
Google Account.
Email
Send and receive emails from your webmail accounts or your corporate email
accounts.
File Manager
View and manage files stored on your phone's internal storage and your SD
card as well as a USB device when they are available.
Gallery
Gmail
Google
Google+
Hangouts
Maps
View and manage pictures and videos on your phone.
Send and receive emails from your POP3 and IMAP email accounts as well
as your Google Accounts.
Use Google search or get information when you need it with Google Now.
Socialize with friends on the Google+ online community.
Chat with Google+ friends or send text or multimedia messages.
Find your place on the map and find your way in the world.
Messaging
Exchange text messages (SMS) and multimedia messages (MMS).
Music
Play audio files stored on your phone.
Basic Operations
33
App
Function/Service
Phone
Photos
Play Books
Play Games
TV
Play Movies &
Play Music
Play Newsstand
Play Store
Settings
Sound Recorder
Video Player
Voice Search
Voicemail
YouTube
Place and receive calls and use voicemail.
Manage photos on the phone and your Google Account.
Buy and read the electronic version of new bestsellers and classics.
Buy and play games from the Google Play Store. Share your gaming
experience and progress with your friends.
Purchase, download and watch the latest and your favorite movies and TV
shows.
Play music on the phone and on your Google Account.
Purchase and read newspapers and magazines.
Buy and download apps, games, and other content from the Google Play
Store.
Customize and configure your phone.
Record voice memos and listen to them whenever you like.
Play and manage video files on your phone.
Use Google search by voice.
Use Visual Voicemail to check and manage your voicemail messages.
Watch video clips from YouTube.com, or upload your own and share with the
world.
Note: Available apps are subject to change.
Basic Operations
34
Phone Number
Follow the instructions below to display your phone’s wireless phone number.
1. From home, tap Apps
> Settings
> About phone.
2. Tap Status.
 You will see the number listed under My phone number.
Silent/Vibration Mode
Silent/vibration mode sets your phone's ringtone, operation sounds, notifications, etc., not to sound to
avoid disturbing others around you.
Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent or
vibration mode.
To set silent or vibration mode:
1. Press the Volume keys to display the volume control window.
Basic Operations
35
2. Press and hold the Volume Down key.
 Your phone is now in vibration mode.
3. To switch the phone to silent mode, press the Volume Down key once more.
 Your phone is now in silent mode.
Note: In the volume control window, you can tap
to adjust notification, media and alarm volumes.
To restore normal sound settings, press or hold the Volume Up key.
Do Not Disturb Mode
You can limit sound interruptions with Do not disturb mode, which silences unwanted sounds from your
phone.
To turn on Do not disturb mode:
1. Swipe down from the top of the screen with two fingers and tap Do not disturb in the quick
settings menu.
– or –
From home, tap Apps
Basic Operations
> Settings
> Sound & notification > Do Not Disturb.
36
2. Tap Do Not Disturb and select Always or Scheduled.
3. Set the detailed settings.

If you have selected Scheduled, set the days and start/end time during which Do not disturb
mode should apply.

Tap Disturb rules to determine whether you allow exceptions.

•
Priority only: Disturbance set as priority interruptions are allowed.
•
Alarms only: Only alarms sound or vibration is allowed.
•
Total silence: Forbid all disturbance.
If you have allowed priority interruptions, customize the types of allowed sounds or vibration
in the Priority interruptions section.
Airplane Mode
Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can
use apps that don’t require a signal or data.
To turn on or off airplane mode:
Basic Operations
37
1. Press and hold the Power/Lock key to display the device options menu.
2. Tap Airplane mode.
 Your phone is now in or out of airplane mode. When the phone is in airplane mode, you will see
the airplane mode icon
in the status bar.
Tip: You can also access airplane mode through the quick settings menu. Pull down the status bar with
two fingers and tap Airplane mode.
Enter Text
You can type on your phone using one of the available touchscreen keyboards or Google voice typing.
Touchscreen Keyboards
Your phone offers you a choice of two touchscreen keyboards for entering text. The keyboard appear
automatically onscreen when you tap a text entry field, and they can be used in either portrait or
landscape mode. You can also use the Google voice typing option to enter text using your voice (see
Google Voice Typing for details).
The methods available include:
●
Google keyboard lets you use a traditional QWERTY setup to enter text. Additional options
expand your ability to enter text faster and more accurately. See Google Keyboard for details.
●
TouchPal lets you use Curve to speed up text input by replacing key-tapping gesture with a
tracing gesture where you move your finger from letter to letter without lifting the finger until you
reach the end of each word. See TouchPal for details.
®
Note: Keyboard layouts and options may change depending on where you’re using them. For example, if
you’re entering text to do a Web search, a search icon may be available instead of an enter key.
Note: Along with the pre-installed keyboards, you can download additional keyboard options from Google
Play Store. See Find and Install an App for details.
Google Keyboard
The Google keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like
on a computer), along with enhancements and options that allow you to enter text faster and more
accurately, such as continuous key input, personalized usage dictionaries, and more.
Basic Operations
38
Assign Google Keyboard for Text Entry
1. Tap a text entry field, so that a keyboard displays on the screen.
2. Slide the status bar down and tap Change keyboard.
3. Select Google Keyboard.
Note: If you cannot find the input keyboard that has been installed, it may have been disabled. To enable
it, from home, tap Apps
> Settings
> Language & input > Current keyboard > Choose
keyboards and tap the input keyboard that is disabled.
Use Google Keyboard
Tap the alphabetic keys to enter letters. Touch and hold some specific keys to enter associated accented
letters or numbers. For example, to enter È, touch and hold
number 3 appear. Then slide to choose È.
and the available accented letters and
●
As you enter a word, candidates appear above the keyboard. Tap to select the correct one; touch
and hold to see more possible options.
●
Tap
to use uppercase. Double-tap
the current case you are using:
uppercase.
to lock uppercase. This key also changes to indicate
for lowercase,
●
Tap
●
Tap
●
Tap
to enter emoji or emoticon.
●
Tap
to use Google voice typing.
●
Touch and hold
for uppercase, and
when locked in
to delete the text before the cursor.
to select numbers and symbols. You can then tap
to find more.
to change the input languages or set up the Google keyboard.
Use Gesture Typing
The Google keyboard supports the gesture typing feature. You can use this feature to input a word by
sliding through the letters.
Basic Operations
39
To enable and use gesture typing:
on the Google keyboard and then tap Google Keyboard Settings.
1. Touch and hold
2. Tap Gesture Typing and then tap Enable gesture typing if this feature is turned off.
3. Move your finger from letter to letter on the keyboard to trace a word without lifting the finger until
you reach the end of the word.
TouchPal
The TouchPal keyboard offers three layouts including Full, Phonepad, and T+. You can tap
a language and layout.
to select
®
You can also use Curve and Wave™ to speed up text input by moving your finger from letter to letter or
word from word without lifting the finger.
Assign TouchPal for Text Entry
1. Tap a text entry field, so that a keyboard displays on the screen.
2. Slide the status bar down and tap Change keyboard.
3. Select TouchPal.
Note: If you cannot find the input keyboard that has been installed, it may have been disabled. To enable
> Settings
> Language & input > Current keyboard > Choose
it, from home, tap Apps
keyboards and tap the input keyboard that is disabled.
Basic Operations
40
The Full Layout
The full layout offers an input experience similar to a computer keyboard.
●
The alphabetic keys: Tap the keys to enter letters. Touch and hold a key and slide if necessary
to choose more characters.
●
The shift key: Tap
to use uppercase. Double-tap
changes to indicate the current case you are using:
to lock uppercase. This key also
for lowercase,
for uppercase, and
when locked in uppercase.
●
Word prediction: Touch and hold
prediction.
●
Pre-defined texts: Tap
to enter digits, symbols, and other texts. You can tap the arrow
keys to turn pages, or tap
to go back to the alphabetic keys. Slide up on the space key or tap
or
and tap the prediction switch to turn off or on
to enter Emoji and emoticons.
●
The delete key: Tap
delete a whole word.
●
More options: Tap
to access additional functions of TouchPal, use voice input, edit text,
change keyboard themes, and more.
to delete text before the cursor. You can also slide left on the key to
The Phonepad Layout
The layout is similar to a phonepad.
Basic Operations
41
Tap an alphabetic key repeatedly until the desired letter appears. You can also touch and hold the key
and slide left or right to choose the letter or number you need.
If word prediction is enabled (
), just tap the keys once and choose the right word.
The T+ Layout
Tap to enter the left letter on the key. Double-tap or flick right to enter the right letter/symbol on the key.
You can also touch and hold a key and slide left or right to choose more letters and symbols.
If word prediction is enabled (
), just tap the keys once and choose the right word.
Curve Word Gesture
Curve allows you to enter text by moving your finger on the screen from letter to letter to enter each word.
To enable and use Curve:
1. On the TouchPal keyboard, tap
2. Tap Back
> Settings > Smart input and check Curve - Word gesture.
to return to the text field. Open the TouchPal keyboard and switch to the full layout.
Note: Curve is only available in the full layout.
3. Move your finger from letter to letter on the keyboard to trace a word without lifting the until you
reach the end of the word.
Basic Operations
42
Tip: Tap when you want to. If you want to enter a single letter, go ahead and tap the key.
Tip: Lift your finger at the end of the word. A space is added automatically when you begin to trace the
next word.
Wave Sentence Gesture
Wave allows you to enter words by dragging candidate words to the space key.
To enable and use Wave:
1. On the TouchPal keyboard, tap
gesture.
2. Tap Back
> Settings > Smart input and check Wave - Sentence
to return to the text field. Open the TouchPal keyboard and switch to the full layout.
Note: Wave is only available in the full layout.
3. Tap or use Curve to enter the first word. As the first word appears on the text field, candidate
words appear on the keyboard for you to choose from as the following word.
4. Drag the correct candidate word to the space key to add the word to the text field.
Note: If no candidate word is correct or displayed, you can go on entering the words normally.
Basic Operations
43
Google Voice Typing
Google voice typing uses Google voice recognition to convert speech to text.
To use Google voice typing:
1. Slide the status bar down when entering text and tap Change keyboard > Google voice typing.
– or –
Tap
to access the voice typing feature when you are using the Google keyboard.
– or –
Tap
> Voice to access the voice typing feature when you are using the TouchPal keyboard.
2. When you see the microphone image, speak what you want to type. The phone will work on your
speech and display the transcription.
3. Continue entering text or touch Delete to cancel the last dictated text.
Tip: Say "comma," "period," "question mark," "exclamation mark," or "exclamation point" to enter
punctuation.
Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and pasting
text, customizing the user dictionary, using predictive text, and more.
●
To move the insertion point, tap where you want to type. The cursor blinks in the new position,
and a tab appears below it. Drag the tab to move the cursor.
●
To select text, touch and hold or double-tap the text. The nearest word is selected, with a tab at
both ends of the selection. Drag the tabs to change the selection. To cancel the selection, simply
tap the text field.
●
To cut or copy text, select the text you want to manipulate. Then tap Cut or Copy.
●
To replace text with the clipboard text, select the text you want to replace and then tap Paste.
●
To insert clipboard text to the text field, touch and hold the tab below the cursor and then select
Paste.
Basic Operations
44
●
You can customize your personal dictionary for word suggestion and spell check. From home, tap
Apps
> Settings
new word.
●
> Language & input > Personal dictionary. Then tap
to add a
Many input methods have predictive text features of their own. You may need to configure them
separately. For example, when using the TouchPal keyboard, touch and hold
prediction.
or
to manage
Google Account
You will need a Google Account to access several phone features such as Gmail, Google Maps,
Hangouts, and the Google Play applications. Before you are able to access Google applications, you
must enter your account information. These applications sync between your phone and your online
Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.
Create a Google Account
If you do not already have a Google Account, you can create one online or using your phone.
Note: You can also create and sign into your Google/Gmail account through your phone’s Setup
application.
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play,
you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign in > Create an account.
3. Follow the onscreen prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email to confirm
and activate your new account.
Create a Google Account Using Your Phone
1. From home, tap Apps
Basic Operations
> Settings
> Accounts > Add account.
45
2. Tap Google and then tap Or create a new account.
3. Follow the prompts to set up your account. Tap Next to proceed between steps, which may
include:

Enter your First name and Last name.

Enter a desired Username.

Enter and reenter a password.

Enter your phone number or secondary email address for recovering your password.

Agree to the privacy policy and terms of service.

Select Google service options.

Set up billing or gift card information for purchase from Google Play Store.
4. Tap Continue.
 You are signed in to your Google Account, and your phone will synchronize the selected items.
Note: When setting up a new Google Account, either on your phone or online, you may be prompted to
add a secondary email address. Enter a second Gmail address or any other email address from which
you currently send and receive email. This address is used to authenticate your account should you ever
encounter problems or forget your password. It is strongly encouraged for Android users so you can
regain access to Google services and purchases on your phone.
Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign
in to your Google Account.
1. From home, tap Apps
Basic Operations
> Settings
> Accounts > Add account.
46
2. Tap Google, and then enter your Gmail address and tap Next.
3. Enter your Gmail password, and then tap Next.
4. After your phone connects with the Google servers, accept the privacy policy and terms of service,
and then set up billing or gift card information for purchase from Google Play Store.
5. Tap Continue.
 You are signed in to your Google Account, and your phone will synchronize the selected items.
Google Play Store
Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to
bestselling books and blockbuster movies and music. When you find what you want, you can easily
download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or
mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google
Account for details.
Basic Operations
47
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by
Google Inc.). Boost Mobile is not responsible in any way for user-installed applications (quality,
reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses,
etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access
your personal information or require us to disclose your customer information to the third-party application
provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you
aren’t comfortable with the third-party application’s policies, don’t use the application.
Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require access to
your personal information (such as your location, contact data, and more) or access to certain functions
or settings of your phone. Download and install only apps that you trust.
1. From home, tap Apps
> Play Store
2. Browse through the categories (Apps & Games or Entertainment), find an item you're interested
in, and tap the name.

Browse through featured apps. Scroll through the list of featured apps when you open Google
Play.
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48

Search for an app. Tap the search field at the top of the Google Play home screen, enter the
name or type of app you’re looking for, and then tap the search key on the keyboard.
3. Tap an app to read a description about the app and user reviews.
4. Tap Install (for free applications) or the price (for paid applications).
Note: If you have not already done so, you will need to set up a payment method to purchase paid apps
from Google Play.
5. The subsequent screen notifies you whether the app will require access to your personal
information or access to certain functions or settings of your phone. If you agree to the conditions,
tap Accept (for free apps) or Accept and then Buy (for paid apps) to begin downloading and
installing the app.

If you have not already set up a payment method, tap Continue and then follow the prompts
to arrange payment and complete the purchase.
 The selected app is downloaded and installed on your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have access to
many functions or a significant amount of your data. Once you tap Accept on this screen, you are
responsible for the results of using this item on your phone.
Purchasing Applications
Purchase apps at your own risk. Boost Mobile is not responsible for any disadvantage resulting for
user or third parties.
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your
credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second time.
1. From home, tap Apps
2. Tap Menu
> Play Store
> My apps & games.
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is canceled.
Update an App
Depending on your settings, many apps will update automatically, or you can update apps directly from
the Play Store app.
Update an App Directly
1. From home, tap Apps
Basic Operations
> Play Store
49
2. Tap Menu
> My apps & games.
3. Tap the app you want to update, and then tap Update.
 The app update is downloaded and installed.
Note: You can also tap UPDATE ALL in My apps to install available updates for all your apps.
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50
Set Automatic App Updates
1. From home, tap Apps
2. Tap Menu
Basic Operations
> Play Store
> My apps & games.
51
3. Tap the app you want to set for auto-update, and then tap Menu
> Auto-update.
 The app is set to update automatically whenever an update becomes available.
Note: Automatic updates are unavailable for some apps.
Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. From home, tap Apps
Basic Operations
> Play Store
52
2. Tap Menu
> My apps & games.
3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.
 The app is uninstalled and removed from your phone.
Basic Operations
53
Get Help with Google Play
The Google Play store app offers an online help option if you have questions or want to know more about
the app.
1. From home, tap Apps
2. Tap Menu
> Play Store
> Help.
 The Web browser will take you to the Google Play Help Web page, where you will find
comprehensive, categorized information about Google Play.
Lock and Unlock Your Screen
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.
Turn the Screen Off When Not in Use
■
To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again or
receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when
you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock key.
 The lock screen appears.
Basic Operations
54
2. Touch and hold an empty area of the screen to unlock it.
 The screen is unlocked.

If you have set up a screen lock, you will be prompted to draw the pattern or enter the
password or PIN. See Screen Lock.
Tip: You can also touch and hold
to launch Voice Search, or touch and hold
to launch Camera.
Update Your Phone
From time to time, updates may become available for your phone. You can download and apply updates
through the Settings > System updates menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to
update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change
location during the update process. Make sure the battery is adequately charged before beginning an
update. A weak signal or low battery during an update may cause the update to fail. An update failure
may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
Basic Operations
55
Update Your Phone Firmware
You can update your phone's software using the Update Firmware option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating
your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps
> Settings
> Accounts > Google.
2. Tap your Google Account to open the Sync screen.

If the Auto-sync data option is on, check the items you want to keep in sync.

If the Auto-sync data option is off, tap the items you want to synchronize to back up related
data.
To back up your Exchange mail information:
1. From home, tap Apps
> Settings
> Accounts > Corporate.
2. Tap your corporate account to open the Sync screen.

If the Auto-sync data option is on, check the items you want to keep in sync.

If the Auto-sync data option is off, tap the items you want to synchronize to back up related
data.
To back up stored text messages:
1. From home, tap Apps
> Messaging
2. Select the text message from the list to view the message thread.
3. Tap a portion of the text message from the string. The Message options context menu appears.
Note: You can back up stored text messages by forwarding them to your own phone number. Open the
messages after you have updated your firmware.
4. Tap Forward.
5. Enter your phone number and tap Send
To restore your Google apps following the update:
1. From home, tap Apps
Basic Operations
> Play Store
56
2. Tap Menu
> My apps & games > All tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish to
reinstall.
4. Follow the onscreen instructions.
Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is
applied.
As an added precaution, to preserve any data on your SD card, please unmount it from your phone prior
to starting the update process. From home, tap Apps
> Settings
> Storage > Unmount
If you are using the SD card as internal storage, please copy all your personal files to your computer. See
Transfer Files between Your Phone and a Computer.
Update Your Phone’s Firmware
Once you have backed up all your data, use the Update Firmware option to update your phone’s
firmware.
1. From home, tap Apps
> Settings
> System updates.
2. Tap Update Firmware.
 Your phone automatically downloads and installs any available updates. You may be required
to power your phone off and back on to complete the software upgrade.
Alternatively, you can access system updates through the notification panel.
1. Locate the System Update Available icon (
) in notifications.
2. Pull down the status bar.
3. Tap
to open the update screen.
4. Follow the onscreen instructions to restart and install the update.
Basic Operations
57
Confirm Your Current Phone Firmware
1. From home, tap Apps
> Settings
> About phone.
2. Locate the Baseband version read-only field.
Update Your Android Operating System
This option allows you to update the Android Operating System (OS) on your phone via an over-the-air
connection.
1. From home, tap Apps
> Settings
> System updates.
2. Tap Update ZTE Software.
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58
3. Follow the onscreen instructions.
Update Your Profile
This option allows you to automatically update your online user profile information. If you choose to
change your user name and select a new one online, you must then update the user name on your phone.
1. From home, tap Apps
> Settings
> System updates > Update Profile.
2. Follow the onscreen instructions.
 The phone will download and install the profile update and you will see a confirmation when
complete.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to
reconnect with the network.
Update Your PRL
This option allows you to download and update the PRL (preferred roaming list) automatically.
1. From home, tap Apps
> Settings
> System updates > Update PRL.
2. Follow the onscreen instructions.
Basic Operations
59
 The phone will download and install the PRL update and you will see a confirmation when
complete.
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60
Your Phone Interface
The following topics describe how to use and customize your phone’s home screen, understand the
status bar, and use the notification panel.
Home Screen Basics
The home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Home Screen Layout
Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.
Item
Description
Status bar
The status bar displays icons to notify you of your phone and service status
information on the right side (such as signal strength, battery status, Wi-Fi
and data connectivity, ringer status, and time ) and notifications on the left
side (such as notifications for incoming messages, missed calls, and
application updates). Pull down the status bar to display the notification panel.
Widget
Widgets are self-contained onscreen apps that reside on your phone’s home
screen.
Application icons
Application icons are shortcuts to favorite applications. You can add and
remove these shortcuts as you wish.
Your Phone Interface
61
Item
Description
Folder
You can group shortcuts on the home screen into folders for convenient
access.
Primary shortcuts
Primary shortcuts are application shortcuts that appear in the same location
on all of your phone’s home screens. These are customizable except for the
Applications (Apps) shortcut, which remains static.
Application list (Apps)
Tap to open the applications (apps) list. The apps list key is a primary
shortcut available from all home screens.
Recent Apps key
Tap to display a list of recently used applications.
Home key
Tap to display the main home screen.
Back key
Tap to return to the previous screen.
Note: Your phone’s home screens cycle through so that you can keep swiping in one direction and make
it back to the main home screen. The small circles above the primary shortcuts let you know your current
screen position.
Tip: Tap Home
to return to the main home screen from any other screen.
Extended Home Screens
In addition to the main home screen, your phone features extended home screens to provide more space
for adding icons, widgets, and more. Tap Home
to display the main home screen and then slide the
screen right or left to move from the main screen to an extended screen.
There are up to eight and at least two extended screens available in addition to the main home screen.
●
If you are not already using the maximum number of screens for your phone, you can add more
screens when adding a shortcut or widget to the home screen. See Add Shortcuts to the Home
Screen and Add Widgets to the Home Screen.
●
If there are more than two extended screens and you remove all contents from one screen, the
empty screen is deleted automatically.
●
While on an extended screen, tap Home
to return to the main home screen.
To delete or set the home screens:
Your Phone Interface
62
■
From any home screen, touch and hold an empty area to display thumbnail images of all screens.
on the corner of its thumbnail and tap OK.

To delete a home screen, tap

To set a home screen as the main home screen, tap

To change the order of the screens, touch and hold a thumbnail and drag it left or right to a
new position.
at the bottom of its thumbnail.
Status Bar and Notification Panel
Your phone’s status and notifications are available at a glance at the top of the screen.
Status Bar
The status bar at the top of the home screen provides phone and service status information on the right
side and notification alerts on the left. To view the notification panel or access the quick settings menu,
pull down the status bar from the top of the screen.
Status Bar Layout
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63
Main Status Icons
Icon
Status
®
Bluetooth active
GPS active
®
Wi-Fi active
Network (full signal)
Enhanced 4G LTE data service
3G (data service)
Vibration on
Microphone off
Speakerphone active
Do not disturb mode (alarms only or priority)
Do not disturb mode (total silence)
Ringer off
Airplane mode
Alarm set
Battery (charging)
Battery (full charge)
Battery (low)
Wired headset connected
Your Phone Interface
64
Main Notification Icons
Icon
Notification
Missed call
New voicemail
New personal account emails from the Email app
New Exchange account emails from the Email app
New message(s) from the Gmail app
New text message
New MMS message
New Hangout message
Upcoming event
USB connection
Call in progress
Open Wi-Fi network detected
Music playing
Updates available from the Google Play Store
Downloading or receiving data
Uploading or sending data
Notification Panel
Your phone’s notifications appear at the left side of the status bar, and you can access the full notification
panel by pulling down the status bar. From there, you can check notifications, download updates, open
messaging apps, use the quick settings menu, and more.
Your Phone Interface
65
Open the Notification Panel
■
Pull down the status bar. (Slide your finger down from the top of the screen.)
 The notification panel opens. To check notifications, tap an item in the list.
Close the Notification Panel
■
Slide the notification panel up. (Slide your finger up from the bottom of the screen.)
– or –
Tap Back
Your Phone Interface
to close the notification panel.
66
Notification Panel Layout
The notification panel gives you access both to notifications and the quick settings menu.
Customize the Home Screen
Learn how to set the wallpaper or theme, and add, move, or remove shortcuts, widgets, and folders from
the home screen.
Operations for Rearranging the Home Screen
●
Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired
location.
●
Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove
●
Displaying the Home Screen Menu: From home, touch and hold an empty space to display the
home screen menu. Menu options include Wallpapers, Widgets, Themes, and Effects, and you
also have the option to add or remove home screens.
Change the Wallpaper
Select and assign your phone’s background wallpaper.
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67
1. From home, touch and hold an empty space, and then tap Wallpapers.

You can also access the wallpaper menu through settings. From home, tap Settings
Display > Wallpaper.
2. Tap an option to select the wallpaper.
3. If necessary, tap Set wallpaper.
 The wallpaper is set.
Note: If you select Gallery, you will need to select an album and a picture. Once selected, use the crop
tool to resize and position the image and then tap Done
Change the Theme
Each theme contains a unique set of icons. You can change the theme to the one you like.
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68
1. From home, touch and hold an empty space, and then tap Themes.
2. Tap the theme you like.
 The theme is set.
Add Shortcuts to the Home Screen
You can add shortcuts for quick access to favorite apps from the home screen.
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69
1. From home, tap Apps
 The Apps list opens.
2. Touch and hold an app icon.
 The icon will disengage and you will see thumbnails of your home screens.
3. Drag the icon to an empty location on one of the home screens.
Note: If there are less than eight extended home screens, you can add a new extended home screen
while you add a shortcut. Just drag the app icon to the right edge of the screen and drop it after you reach
the right-most screen.
 The shortcut is added to the home screen.
Add Widgets to the Home Screen
You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a
home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of
widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many
others.
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70
1. From home, touch and hold an empty space, and then tap Widgets.
2. Touch and hold a widget icon.
 The icon will disengage and float with your finger.
3. Drag the icon to an empty location on one of the home screens.
Note: If there are less than eight extended home screens, you can add a new extended home screen
while you add a widget. Just drag the widget icon to the right edge of the screen and drop it after you
reach the right-most screen.
 The widget is added to the home screen.
Add Folders to the Home Screen
You can group home screen shortcuts into folders for convenient access.
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71
1. From home, touch and hold a shortcut you want to place in a folder.
2. Drag the shortcut to Folder
at the top left and release it.
 A new folder is created.
3. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new
folder.
 The new shortcut is added to the folder.
Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. From home, tap the folder to open it, and then tap the folder name.
2. Type a new name and then tap Done.
Your Phone Interface
72
Phone App
The following topics outline the use of your device’s phone app to place and receive calls, use voicemail,
set up and manage contacts, and more.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the
in-call screen options.
Adjust In-Call Volume
■
Adjusting Call Volume: Press the Volume keys up or down during the call.
Troubleshooting
Question: Difficulty during call.
Answer 1: It may not be possible to make a call properly in a noisy location.
Answer 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Question: Sound pops momentarily during a call.
Answer: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
Emergency Call Cautions
Emergency calls are restricted in Airplane mode.
Call Using the Phone Dialer
The most ―tr
aditional‖ way to place a call is by using the phone’s dialer screen.
Phone App
73
1. From home, tap Phone
to display the phone screen.
 The phone app opens. If necessary, tap
Phone App
to display the dialer screen.
74
2. Tap the number keys on the keypad to enter the phone number.

3. Tap
As you enter digits, Smart Dial searches for contacts that match. If you see the number you
want to dial, tap it to place the call immediately without entering the rest of the number.
to call the number.
 The phone dials the number. The call begins when the other party answers.
Phone App
75
4. To end the call, tap
 The call ends.
Troubleshooting
Question: Call does not connect.
Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit
number including the area code.
Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. From the lock screen, touch and hold the screen to display the screen where you need to draw a
pattern or enter a PIN or password to unlock.
2. Touch and hold Emergency Call (ICE).
3. Tap
next to 911.
 As long as you are in an area covered by wireless service, the emergency call is placed.
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76
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
2. From home, tap Phone
3. Tap
 As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1
emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate
your approximate location. Depending on several variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some
designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be
equipped to receive GPS location information from your phone.
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls,
reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party. When you receive a phone call from someone who
is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call
screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
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77
Answer an Incoming Call
1. When a call arrives, slide
down to answer it.
 The call begins.
Phone App
78
2. To end the call, tap
 The call ends.
Mute the Ringing Sound
To mute the ringer without rejecting the call, you can press the Power/Lock key, the Volume keys, Home
, Back
Phone App
, or Recent Apps
79
Reject an Incoming Call
■
When a call arrives, slide
up to reject it.
 The ringtone or vibration will stop and the call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
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80
1. When a call arrives, slide
Message reject up from the bottom of the screen.
 You will see a list of preset text messages.
2.
Tap one of the messages to send it to the caller.
 The selected message will be delivered to the caller.

You can edit the reject messages through the Call settings menu. From the phone app, tap
Menu > Settings > Quick responses and tap a message to edit it.
In-Call Screen Layout and Operations
While you’re on a call, you will see a number of onscreen options.
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81
In-Call Screen Layout
Tap options to activate them during a call.
●
Add call: Tap to make another call separately from the current call, which is put on hold. When
both calls are connected, you can tap Swap to toggle between the two calls.
●
Contacts: Open the Contacts app and view your contacts list.
●
Dialpad: Toggle the appearance of the onscreen keypad. Show the keypad to enter additional
numbers, for example, an extension or access code.

For example: When you call your bank’s 800 number, use the keypad to enter your account
number and PIN.
●
Mute: Mute the microphone during an active call. Tap again to unmute the microphone.
●
Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off).

Activate Speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the Volume keys.)

Deactivate Speaker to use the phone’s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
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82
Note: When a Bluetooth headset is connected to your phone, you can route the audio through the
Bluetooth headset (
), the phone earpiece (
), or the phone speaker (
). Tap one of these icons
and select Speaker, Handset earpiece, or Bluetooth to change how the audio is routed.
●
End call: Tap
to end the current call.
Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. From home, tap Phone
2. Tap Contacts
to display the phone app.
to display the Contacts list.
 The contacts list appears.
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83
3. Tap a contact.
4. Tap the number you want to call.
 The phone dials the number. The call begins when the other party answers.
5. To end the call, tap
 The call ends.
Tip: You can also place a call directly from the Contacts list. Tap
place a call to the entry's default number.
next to the entry you want to call to
Call from Call Logs
The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. From home, tap Phone
Phone App
to display the phone app.
84
2. Tap Recent calls
to display the recent call history.
Tip: To view the complete call history, scroll to the bottom of the list and tap View full call history.
3. Tap Call
next to an entry to call the number.
 The phone dials the number. The call begins when the other party answers.

For additional options, tap the name or number.
4. To end the call, tap

The call ends.
Optional Services
The following topics outline additional voice-related services available with your phone, including call
services, voicemail, and more.
Voicemail Setup
You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a
password to protect against unauthorized access. Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or turned off.
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1. From home, tap Phone
2. Touch and hold
to dial your voicemail number.
 Your phone dials the voicemail access number.
3. Follow the system prompts to:

Create your password.

Record your name announcement.

Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password when setting
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.
Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the
message you are looking for without having to listen to every voicemail message first. This feature
periodically goes out to your voicemail, and gathers the caller information from all of the current
voicemails. It then populates a list with the caller name and number, along with the length of time and
priority level of the voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You
should set up your voicemail and personal greeting as soon as your phone is activated. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail Setup.
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1. From home, tap Apps
> Voicemail
 You’ll see a Personalize your voicemail prompt.
2. Tap Personalize now and follow the system prompts to:

Create a password (part of standard voicemail).

Record your name announcement.

Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password when setting
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.
3. Tap the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail
services.
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Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
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1. From home, tap Apps
> Voicemail
 You will see the voicemail inbox.
2. Tap a message to review it.
Tip: There are several icons at the bottom of the review screen for calling, reply, deletion, and other
options. For an explanation of all your options, tap Menu
Messages > Message Playback.
> Help > Messaging > Receiving
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail messages
without returning to the main voicemail screen.
1. Listen to the current voicemail message.
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2. Swipe your finger left or right to display the next or previous message.
 The next or previous message is displayed. You can tap
to play it.
You can navigate through voicemail messages as frequently as you'd like. You can even move to the next
or previous message before you're finished listening to the current one.
Visual Voicemail Options
Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
1. From home, tap Apps
> Voicemail
2. Tap a message to review it. The following options are available while reviewing a voicemail
message:

Call to call the sender.

Reply to reply the message.

Delete to delete the message.

Tap Menu
> Share to share the message. Options depend on the applications installed.

Tap Menu
> Archive to archive the current message. You can find it in the Archive box.
Note: Not all options are available for all messages.
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Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and
more.
1. From home, tap Apps
2. Tap Menu
> Voicemail
> Settings.
 You will see the voicemail settings menu.
3. Select an option to change its settings.

Avatar

Display

Help

Preferences

Sound

Updates

About Voicemail
Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves
you from having to navigate within the voicemail menu.
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1. From home, tap Apps
2. Tap Menu
> Voicemail
> Settings > Preferences > Personalize voicemail.
3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.
Edit the Display Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to your voice
messages.
1. From home, tap Apps
2. Tap Menu
> Voicemail
> Settings > Display > Display name.
3. Tap the existing identification field and enter a new identifying name or number (used to identify
you to recipients of your voice messages).
4. Tap OK to save your information.
Caller ID Blocking
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If
you do not want your number displayed when you make a call, follow these steps.
1. From home, tap Phone
2. Tap
3. Enter a phone number.
4. Tap
 Your caller information will not appear on the recipient’s phone.
To permanently block your number, call Boost Customer Service.
Phone App Settings
The settings menu of the Phone app lets you configure your voicemail options and a number of other
settings for the phone application.
Phone App Settings Options
Use the Settings menu to adjust the following settings:
Setting
Phone App
Description
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Setting
Description
Display options
Set up the way contacts are displayed and sorted in the contacts list in
the Phone app.
Sounds and vibration
Set up the default ringtone for incoming calls and enable/disable
vibration or keypad tones.
Quick responses
Edit the text messages that you can quickly send to rejected callers.
Voicemail
Adjust your voicemail settings.
Speed dial
Set speed dialing keys.
DTMF tones
Set the length of Dual-Tone Multi-Frequency signal tones.
Voice privacy
Use enhanced privacy mode.
Plus code dialing setting
Enable plus code dialing and set international dialing code.
TTY mode
Select a TTY mode for your phone to work with a teletypewriter.
Hearing aids
Turn on or off hearing aids compatibility.
Noise reduction
Reduce background noise during calls.
Use the Call Settings Menu
1. From home, tap Phone
 The phone app opens.
2. Tap Menu
> Settings.
 The call settings menu appears.
3. Configure your options.

Phone App
Tap a menu item to display its options.
93

Select your options and follow the prompts to set them.
 Your settings options are set.
Display Options
You can change the way contacts are displayed and sorted in the contacts list of the Phone app.
1. From home, tap Phone
2. Tap Menu
> Settings > Display options.
3. Tap Sort by and select First name or Last name to change the way contacts are sorted in the
list.
– or –
Tap Name format and select First name first or Last name first to change the way contact
names are displayed in the list.
Sounds and Vibrate Settings
You can set the default incoming call ringtone, dialpad tones, and vibration.
1. From home, tap Phone
2. Tap Menu
> Settings > Sounds and vibration.
3. Tap Phone ringtone to select a ringtone.
– or –
Check Dialpad tones or Also vibrate for calls to make the phone play tones when you tap the
keypad or make the phone vibrate when it rings for incoming calls.
Quick Responses
This menu allows you to edit the text response that you can quickly send to the caller when you reject a
call. See "Reject a Call and Send a Text Message" in Answer Phone Calls.
1. From home, tap Phone
2. Tap Menu
> Settings > Quick responses.
3. Tap a preset response.
4. In the window that opens, edit the message and tap OK.
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Voicemail Settings
If you need to adjust your voicemail settings, use the Voicemail settings menu.
1. From home, tap Phone
2. Tap Menu
> Settings > Call settings > Voicemail.
3. Configure your options.
Speed Dial
The speed dial setting allows you to set speed dialing keys.
To set up speed dialing:
1. From home, tap Phone
2. Tap Menu
> Settings > Call settings > Speed dial.
3. Tap a speed dial key.
4. Enter the phone number or tap
and select one from the contacts.
5. Tap OK.
Note: If you assign a number to an already in-use speed dial location, the new phone number will
automatically replace the previous speed dial assignment.
DTMF Tones
The DTMF tones setting allows you to set the length of Dual-Tone Multi-Frequency (DTMF) signal tones.
1. From home, tap Phone
2. Tap Menu
> Settings > Call settings > DTMF tones.
3. Tap Long or Normal.
Voice Privacy
Voice privacy allows you to enable enhanced privacy mode.
1. From home, tap Phone
2. Tap Menu
> Settings > Call settings.
3. Check Voice privacy to enable this feature.
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Plus Code Dialing Setting
Plus Code Dialing allows the phone to automatically dial the international access code for your location
when you touch and hold
in the dialer.
To activate Plus Code Dialing:
1. From home, tap Phone
2. Tap Menu
> Settings > Call settings > Plus code dialing setting.
3. Check North American dialing to enable this feature.
To change the international dialing code:
1. From home, tap Phone
2. Tap Menu
> Settings > Call settings > Plus code dialing setting.
3. Tap International dialing.
4. Input a new code and tap OK.
TTY Mode
A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that
allows people who are deaf, hard of hearing, or who have speech or language disabilities, to
communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY
device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect
using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase the connector cable.
To turn TTY Mode on or off:
1. From home, tap Phone
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2. Tap Menu
> Settings > Accessibility > TTY mode.
3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on.
– or –
Tap TTY Off to turn TTY mode off.
 Your phone’s TTY mode is set.
Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the
headset jack.
Warning: 9-1-1 Emergency Calling
It is recommended that TTY users make emergency calls by other means, including Telecommunications
Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be
corrupted when received by public safety answering points (PSAPs), rendering some communications
unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs.
This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP
community are currently working to resolve this.
Hearing Aids
Your phone supports HAC (Hearing Aid Compatibility) function. When you turn on the hearing aid
compatibility and use a hearing aid device with a telecoil in it to answer the phone, it will help you hear
more clearly during the phone call.
1. From home, tap Phone
2. Tap Menu
> Settings > Accessibility.
3. Check Hearing aids to turn on HAC.
 The hearing aid compatibility is turned on.
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Noise Reduction
With noise reduction, your phone can use the microphone on its back to reduce background noise during
calls.
1. From home, tap Phone
2. Tap Menu
> Settings > Call settings.
3. Check or uncheck Noise reduction to enable or disable this feature.
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Contacts
The Contacts application lets you store and manage contacts from a variety of sources, including
contacts you enter and save directly in your phone as well as contacts synchronized with your Google
Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.
Contacts Cautions
Information saved in Contacts may be lost or changed if the battery is removed for a long period or
left uncharged. Accident or malfunction may also cause loss or change to information. It is
recommended that you keep a separate copy of contacts and other important information. Boost
Mobile is not responsible for any damages from lost or changed contacts.
Add a Contact
You can add contacts from your phone’s Contacts or Phone application. Enter details such as name,
phone numbers, email addresses, mailing addresses, and more.
1. From home, tap Apps
> Contacts
 You will see the Contacts list.
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99
2. Tap
to add a contact.
 The Add new contact screen appears.
3. Use the keyboard to enter as much information as you want.
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100
: Tap the picture icon to assign a picture to the contact.


Name

Phone

Email

More Fields: Tap More Fields to include additional information such as address, ringtone,
Notes, Website, etc. If you have multiple accounts associated with your phone, tap the area
above the contact name and select an account.
•
Select Google if you want to save contacts to your Google Account; these will be synced
automatically with your Google Account online.
•
Select Phone-only, unsynced contact as the sync account if you want your contacts on
your phone only; they will not be synced with your Google Account.
Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile,
Home, Work, etc.), tap the type below the field and select the appropriate type.
Note: To delete a phone number, email address, or other information, tap
4. When you have finished adding information, tap
beside it.
on the top right.
 The contact is added.
Save a Phone Number
You can save a phone number to Contacts directly from the phone keypad.
1. From home, tap Phone
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101
2. Enter a phone number.
3. To add the number to an existing contact, tap Add to a contact. To add a new contact, tap
Create new contact.

For an existing contact, tap the contact name and select a number type for the new number.

For a new contact, enter the name and any additional information.
4. Tap OK if you are updating an existing contact, or
if you are saving a new contact.
 The number is saved.
View Contacts
View a contact’s details by displaying a contact entry.
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1. From home, tap Apps
> Contacts
 You will see the Contacts list.
2. Tap a contact to view its details.
 The contact’s detailed listing appears.
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Contacts Screen Layout
The following illustration show’s your Contacts app layout and describes the various features.
Item
Description
Groups tab
Show contact groups.
Favorites tab
Show favorite contacts.
Contacts tab
Show all contacts.
Contact
Tap to show contact’s details.
Scroll
Scroll the contacts list by letter.
Call
Place a call to the contact.
Add new
Add a new contact.
Search
Search contacts.
More options
Get more contacts options.
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Edit a Contact
Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID
picture, customize with a unique ringtone, and more.
1. From home, tap Apps
> Contacts
 You will see the Contacts list.
2. Tap a contact to view its details.
 The contact’s detailed listing appears.
3. Tap Edit
4. Tap any field you want to change or add. See Add a Contact.
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105
5. Add or edit the information, and then tap
 Your changes are saved to the contact entry.
Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile,
Home, Work, etc.), tap the type below the field.
Delete a Contact
You can delete a contact from the contacts details page.
1. From home, tap Apps
> Contacts
 You will see the Contacts list.
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106
2. Tap a contact to view its details.
 The contact’s detailed listing appears.
3. Tap Menu
> Delete.
4. Tap OK.
 The contact is deleted.
Tip: You can also touch and hold the contact from the contact list and then tap
> OK.
Share a Contact
You can quickly share contacts using Bluetooth, email, Gmail, messaging, and more.
1. From home, tap Apps
> Contacts
 You will see the Contacts list.
2. Tap a contact to display it, and then tap Menu
> Share.
 You will see the Share contact via menu.
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3. In the Share contact via menu, select a method:

Messaging to send the information in a multimedia message. Select a contact or enter a
wireless phone number or email address, enter any additional information, and then tap
or Send. For more information on messaging, see Send a Multimedia Message (MMS).

Bluetooth to send the information via Bluetooth. See Bluetooth for information on pairing and
sending via Bluetooth.

Drive to upload the information as a vCard file to Google Drive.

Email/Gmail to send the information as an attachment. Address the message, add a subject
and a message, and then tap
Gmail Message for details.

. See Compose and Send Email and Create and Send a
Wi-Fi Direct to send the information via Wi-Fi Direct. See Wi-Fi Direct for information on
pairing and sending via Wi-Fi Direct.
4. Complete the required steps as prompted for the selected method.
 The selected contact will be shared.
Import Contacts
Your phone offers a couple of options for importing contacts from the phone's internal storage, installed
SD memory cards or external devices via USB. This is especially useful when you need to transfer
contacts between different devices.
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Before Importing Contacts from an SD Card
You will need to have copied previously backed up contacts information into your phone's internal storage,
an installed SD card, or a USB storage device before you can import contacts. See SD Card for SD card
information.
Import Contacts from Internal Storage, an SD Card or USB Storage
1. From home, tap Apps
> Contacts
 You will see the Contacts list.
2. Tap Menu
> Import/Export.
 You will see the Import/export contacts menu.
3. Tap Import from storage.
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4. Select an account for the imported contacts.
5. Follow the onscreen instructions to complete the import.
 The contacts are imported and stored in the selected account.
Back Up Contacts
If you are saving contacts to an account that does not automatically back them up via the Cloud, you can
manually back them up for re-import if needed.
You can back up your contacts to an installed SD card or the phone storage, depending on your "Save
location" setting. See Storage Settings.
1. From home, tap Apps
> Contacts
 You will see the Contacts list.
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110
2. Tap Menu
> Import/Export.
 You will see the Import/export contacts menu.
3. Tap Export to storage.
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111
4. The phone will prompt you with the name and the directory of the vCard file. Tap OK to create the
file.
 The contacts are exported and saved to the installed SD card or the phone storage.
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Messaging and Internet
With wireless service and your phone’s messaging and data capabilities, you have the opportunity to
share information through many different channels and accounts, including Gmail (Google), personal and
corporate email, text and multimedia messaging.
Text and Multimedia Messaging
With text messaging (SMS), you can send and receive instant text messages between your wireless
phone and another messaging-ready phone.
Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture
slideshows, contact cards (vCard), or appointments (vCalendar).
See your service plan for applicable charges for messaging.
Send a Text Message
Quickly compose and send text messages on your phone.
1. From home, tap Messaging
2. On the Messaging screen, tap
. The New message screen opens.
3. Fill in one or more recipients. You can:

Enter phone numbers directly in the To field. If you’re sending the message to several phone
numbers, tap Next or the return key on the keyboard after entering each number. As you
enter information, any matching phone numbers from your contacts list are displayed. Tap a
match to enter that number or address directly.

Tap the
icon, and then select the contacts to whom you want to send the message. You
can also select from call log, favorite contacts, or contact groups as recipients. When you
have selected all the message recipients, tap OK.

Enter the first few letters of the recipient's name to display a matching list of names from your
stored contacts. Tap a match to add the recipient.
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113
4. Tap the ―
Type message‖ box and then start composing your message.
) to tell you how many characters are left. Once you
Note: A counter appears above the Send button (
go over the 160-character limit, a new message is created but automatically joined into one when
received.
5. When done, tap Send
to send the text message.
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message (MMS) with
pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar).
1. From home, tap Messaging
2. On the Messaging screen, tap
. The New message screen opens.
3. Fill in one or more recipients. You can:

Enter phone numbers directly in the To field. If you’re sending the message to several phone
numbers, tap Next or the return key on the keyboard after entering each number. As you
enter information, any matching phone numbers from your contacts list are displayed. Tap a
match to enter that number or address directly.

Tap the
icon, and then select the contacts to whom you want to send the message. You
can also select from call log, favorite contacts, or contact groups as recipients. When you
have selected all the message recipients, tap OK.
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114

Enter the first few letters of the recipient's name to display a matching list of names from your
stored contacts. Tap a match to add the recipient.
Note: You can add a subject line by tapping Menu
> Add subject.
4. Tap the ―
Type message‖ box, and then start composing your message.
5. Tap
6. In the Attach window, select from the following file attachments:

Picture. Select a picture to attach to your MMS.

Capture picture. Open the camera and take a photo to attach to your MMS.

Video. Select a video clip to attach to your MMS.

Capture video. Open the camcorder and shoot a video clip to attach to your MMS.

Audio. Select an audio file to attach to your MMS.

Record audio. Open Sound Recorder and record an audio file to attach to your MMS.

Slideshow. See "Create a Slideshow" for details.

Files. Open File Manager and select a file to attach to your MMS.

Insert contacts. Select a contact entry and add it to your MMS as a vCard attachment.
7. To make changes to your attachment, tap Replace or Remove.
8. Tap Send
to send the MMS message.
Create a Slideshow
In a multimedia message, you can add slides, each containing a picture, video, or audio.
1. In the multimedia message you’re composing, tap
> Slideshow.
2. On the Edit slideshow screen, tap Slide 1.
Note: You can tap Add slide to add more slides.
3. To compose your slideshow, do any of the following:

Add a picture. Tap ADD PICTURE,

Add a video. Tap Menu > Add video or Capture video. (You cannot add both a picture
and a video on the same slide.)

Add music or a voice recording. Tap Menu
audio.
Messaging and Internet
> Add picture or Capture picture.
> Add music and then tap Audio or Record
115

Add a caption. Tap the ―
Type message, or leave blank‖ box.

Add some preset text. Tap Menu

Insert a smiley to the caption. Tap Menu

Set text layout. Tap Menu

Preview your slide. Tap Menu

Remove the caption on the slide. Tap Menu

Set duration for this slide. Tap Menu

Add a new slide. Tap Menu

View the next or previous slide. Tap
> Quick Text.
> Insert smiley.
> Layout.
> Preview.
> Remove text.
> Duration.
> Add slide.
or
4. When you have finished composing the slideshow, tap Back
screen.
to return to the New message
Tip: To compose a slideshow, you can also simply attach multiple items separately to the MMS message.
Tap and select a file type, location, and file and then repeat it for additional slides. Your phone will
automatically compile a slideshow.
Save and Resume a Draft Message
While composing a text or multimedia message, tap Back
draft.
to automatically save your message as a
To resume composing the message:
1. From home, tap Messaging
2. On the Messaging screen, the draft messages are marked with a red word "Draft" next to them.
You can also tap Menu
> Drafts to view them.
3. Tap the message to resume editing it.
4. When you finish editing the message, tap Send
New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message
briefly in the status bar when you receive a new text or multimedia message. To change the notification
for new text and multimedia messages, see Text and MMS Options for details.
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A new message icon (
) also appears in the notifications area of the status bar to notify you of a
new text or multimedia message. The Messaging application icon (if shown on the home screen) also
displays the number of new messages
■
To open the message, pull down the status bar to open the notification panel. Tap the new
message to open and read it. For information on reading and replying to messages see Manage
Message Conversations.
Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are grouped
into conversations or message threads in the Messaging screen. Text or MMS conversations let you see
exchanged messages (similar to a chat program) with a contact on the screen.
Read a Text Message
■
Do one of the following:

On the Messaging screen, tap the text message or conversation to open and read it.

If you have a new message notification, pull down the status bar to open the notification
panel. Tap the new message to open and read it.
To return to the Messaging screen from a conversation, tap Back
Note: To view the details of a particular message, in the conversation, tap the message to open the
options menu, and then tap View details.
Note: If a message contains a link to a Web page, tap the link in the message and then tap Visit to open
it in the Web browser.
Note: If a message contains a phone number or an email address, tap the phone number or email in the
message to dial the number, send a message, send an email, or add it to your contacts.
View a Multimedia Message (MMS)
1. From home, tap Messaging
2. On the Messaging screen, tap a multimedia message or conversation to open it.
3. Tap the attachment to open it.

If the attachment is a vCard contact, tap View or Import to view the contact or import it to
your contacts. For more information, see Contacts.

If the attachment is a vCalendar file, you can import the calendar event. For information on
using Calendar, see Calendar.
Note: When Auto-retrieve in MMS settings is disabled, only the message header is downloaded. To
download the entire message, tap the Download button at the right side of the message. For details, see
Text and MMS Options.
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Note: If you are concerned about the size of your data downloads, check the multimedia message size
before you download it.
Reply to a Message
1. From home, tap Messaging
2. On the Messaging screen, tap a conversation to open it.
3. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send
Note: To reply to a text message with a multimedia message, open the text message, tap
Add subject. The text message is automatically converted into a multimedia message.
or Menu
Protect (Lock) a Message
You can lock a message so that it will not be deleted even if you delete the other messages in the
conversation.
1. From home, tap Messaging
2. On the Messaging screen, tap a conversation.
3. Tap the message that you want to lock.
4. Tap Lock on the options menu. A lock icon is displayed at the bottom of the message.
Delete Conversations
1. From home, tap Messaging
2. On the Messaging screen, tap Menu
> Select….
3. Select the conversations you want to delete.
4. Tap Delete
and then tap OK to confirm. Any locked messages will not be deleted unless you
select the Delete locked messages check box.
Tip: You can also delete a conversation while you're viewing it. While viewing a conversation, tap Menu
> Delete thread, and then tap OK to confirm. Any locked messages in the conversation will not be
deleted unless you select the Delete locked messages check box.
Delete a Single Message
1. While viewing a conversation, tap the message that you want to delete.

If the message is locked, tap Unlock on the options menu and tap the message again to
display the options menu.
2. Tap Delete on the options menu.
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3. When prompted to confirm, tap OK.
View Contact Information from a Message
When you have received a message from someone in your stored contacts, you can tap the contact’s
picture or icon on the messaging screen to open the contact details. Depending on the stored contact
information, you can view the contact details, place a phone call or send an email message to the contact,
and more.
Text and MMS Options
The messages settings menu lets you control options for your text and MMS messages including
message limits, size settings, and notifications.
1. From home, tap Messaging
2. On the Messaging screen, tap Menu
> Settings. You can set the following:
SMS Enabled
■
Change your default app for SMS and MMS. Tap Default SMS app and select Hangouts or
Messaging.
Storage
●
Delete old messages: Automatically delete older messages, except for locked messages, when
the set limits are reached.
●
Text message limit: Choose the maximum number of text messages to store in each
conversation.
●
Multimedia message limit: Choose the maximum number of MMS messages to store in each
conversation.
Text (SMS) Messages
■
SMS Reassembly: Automatically reassemble segmented long SMS.
Multimedia (MMS) Messages
●
Auto-retrieve: Select this option to automatically retrieve all your multimedia messages
completely. When selected, the multimedia message header plus the message body and
attachments will automatically download to your phone. If you clear this check box, only the
multimedia message header will be retrieved and shown in your Messaging screen.
●
Group messaging: Automatically send messages as MMS when there are multiple recipients.
Display Settings
●
Bubble and background: Choose the pattern of the dialog balloons and background displayed
in every conversation.
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Notifications
●
Notifications: Select this option if you want to receive a notification in the status bar when a new
text or multimedia message arrives.
●
Select ringtone: Select a ringtone that is specific to new text and multimedia messages. Note
that the ringtone briefly plays when selected.
●
Vibrate: Select this option if you want the phone to vibrate when a new text or multimedia
message arrives.
Signature Settings
●
Edit signature: Edit the signature for outgoing messages.
●
Add signature: Select this option if you want to attach the signature to all outgoing messages.
WAP Push Switch
■
Enable wap push receiving: Check this option if you want to receive WAP push messages.
Emergency Alerts
■
Receive emergency alerts: Tap this option and check the threat levels that you want to receive
alerts for.
Gmail
Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail
messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google
Account for details.
Gmail Cautions
Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone
from receiving Gmail.
Create and Send a Gmail Message
Use your phone to create and send Gmail messages.
1. From home, tap Apps
> Gmail
. If prompted, tap Take me to Gmail.
 The Gmail inbox opens.
2. In the inbox, tap Compose
 The Gmail composition window opens.
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3. Enter the message recipient(s), subject, and message, and then tap Send
 The Gmail message is sent.
Gmail Composition Options
●
Adding Cc/Bcc: In the mail composition window, tap
recipients.
●
Attaching Pictures or Videos: In the mail composition window, tap
> Attach file or Insert
from Drive. Locate and then tap the picture or video you want to attach.
●
Save as a Draft (Send Later): While composing your message, tap Menu
message is saved as a draft for later.
> Save draft. The
●
Delete Mail Being Composed: In the mail composition window, tap Menu
Discard.
> Discard >
on the "To" line, and then add
Note: To view your draft email messages, at the top left of the inbox, tap
Note: To view your sent messages, at the top left of the inbox, tap
> Drafts.
> Sent.
Check Received Gmail Messages
Your phone allows you to access, read, and reply to all your Gmail messages.
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Open New Gmail Messages
When new Gmail arrives, you will see
in the status bar.
1. Pull down the status bar to display the notification panel.
2. Tap the new message from the notification panel.
 The new Gmail message opens.

If you have two or more new Gmail messages, tapping the notification opens the Gmail inbox.
Open Gmail Messages
You can also read and reply to all your Gmail messages from the Gmail inbox.
1. From home, tap Apps
> Gmail
 The Gmail inbox opens.
2. Tap the message thread you want to view.
 The message thread opens, with the newest message displayed.
Options when Reviewing Gmail Messages
●
Replying to Gmail Messages: With the Gmail message open, tap Reply
reply message, and tap Send

To reply to all, tap Options
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> Reply all.
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●
Forwarding Gmail Messages: With the Gmail message open, tap Options
recipient and an additional message, and tap Send
> Forward, enter a
Use Gmail Labels
Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation
threads. For example, when a new thread starts with a received mail, the label "Inbox" is automatically
added to the thread. By then adding the label "travel," all threads with "travel" are shown in a list.
1. From home, tap Apps
> Gmail
 The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options
to.
> Move
3. Tap a label for the thread.
 The thread is added to the selected label.
Archive Gmail Threads
Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for
archived threads, they appear in the inbox again.
1. From home, tap Apps
Messaging and Internet
> Gmail
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 The inbox opens.
2. Swipe a conversation thread from left to right or from right to left out of the list.
 The thread is now archived.
Mute Gmail Threads
If registered on a mailing list, there will be threads with always-continuing conversations. For long threads
that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives
that includes user's address as a recipient or in Cc, mail will again appear in the inbox.
1. From home, tap Apps
> Gmail
 The inbox opens.
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2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options
> Mute.
 The thread is now hidden.
Delete Gmail Threads
If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox.
1. From home, tap Apps
> Gmail
 The inbox opens.
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2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete
 The thread is deleted.
Search Gmail Messages
If you need to find a specific message or message thread, you can search Gmail from the inbox.
1. From home, tap Apps
> Gmail
 The inbox opens.
2. Tap
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3. Enter your search text and tap the search key on the keyboard.
 The search results appear. Tap a message or thread from the list to display it.
Report Spam or Phishing Gmail
You can report spam or phishing Gmail messages from your phone’s Gmail inbox.
1. From home, tap Apps
> Gmail
 The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options
spam or Report phishing.
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 The selected message is reported as spam or phishing Gmail.
Add Another Google (Gmail) Account
If you have multiple Gmail accounts you wish to view on your phone, you can add them from the
Settings > Accounts menu.
1. From home, tap Apps
> Settings
> Accounts > Add account.
2. Tap Google, and then tap Enter your email.
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3. Enter your existing Google Account username or email, and then tap Next.
4. Enter your password, and then tap Next.
5. After your phone connects with the Google servers, tap Accept to agree to Google privacy policy
and terms of service.
6. On the Google services screen, select your Google service options, and tap Next.
7. Select Add credit or debit card or Redeem and tap Next to set up your billing or gift card
information for purchasing apps, games, movies, and books in the Google Play Store app from
your phone. You can also select Remind me later and tap Next.
 You are signed in to your Google Account, and you can access both of your Gmail accounts
from the Gmail app.
Note: You can also sign up for a new Gmail account from the Settings menu. In step 2 above, tap Or
create a new account and follow the prompts.
Switching between Gmail Accounts
If you have more than one Gmail account set up, you can switch between them in the Gmail app.
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1. From home, tap Apps
> Gmail
 The inbox opens.
2. Tap
3. Tap the avatar of the account you want to view at the top of the menu.
 The selected account inbox is displayed.
Email
Use the Email application to send and receive email from your webmail or other accounts, using POP3 or
IMAP, or access your Exchange ActiveSync account for your corporate email needs.
Set Up an Email Account
Your phone supports several types of email accounts and allows you to have multiple email accounts set
up at one time.
Before setting up an email account, make sure you have the username (user ID), password, server name,
etc., so you can get set up successfully.
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1. From home, tap Apps
> Email
 The Account setup screen for adding an account appears if no email account has been
previously set up.
2. Follow the onscreen instructions to set up your email account.
 The email account is set up and you will begin receiving email.
Add an Email Account
You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your
phone.
Add an Email Account from the Email App
You can add email accounts directly from the email app, even if you have another email account set up.
1. From home, tap Apps
> Email
 The email inbox opens.
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2. Tap Menu
> Settings.
3. Tap Add account
4. Follow the onscreen instructions to complete the account setup.
 The email account is added and you will begin receiving email for the account.
Add an Email Account from the Settings Menu
You can also set up email accounts from the Settings > Accounts menu.
1. From home, tap Apps
> Settings
> Accounts > Add account > Email.
2. Select an email server. Tap Others if the server you use is not listed.
3. Enter the Email address and Password for the email account and then tap Next.
 Tapping Next prompts your phone to attempt a "regular" email setup and test the incoming and
outgoing servers.
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
If you have custom settings you need to configure, tap Manual setup and enter your settings.
These may include mail type, user name, password, server, security type, etc.
4. Select your sync settings and then tap Next.
5. Enter an account name and a display name and tap Next to complete setup.
 The email account is set up and you will begin receiving email for the account.
Important: If the account type you want to set up is not in the phone database, you will be asked to enter
more details. You should get all pertinent information for the email account, such as incoming and
outgoing server settings, before you proceed.
Add an Exchange ActiveSync Account
If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send
email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful
Exchange features.
Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s
Exchange Server administrator for required account settings information.
1. From home, tap Apps
> Settings
> Accounts > Add account > Corporate.
2. Enter the Email address and Password for the email account and then tap Next.
 Tapping Next prompts your phone to attempt an automatic setup and test the incoming and
outgoing servers.
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
If the automatic setup fails, you need to enter your settings. These may include
domain\username, password, server, security type, etc.
3. Follow the onscreen prompts to configure options for the account. Then tap Next.
4. Enter an account name and tap Next to complete setup.
 Your corporate email account is set up and you will begin receiving email for the account.
Compose and Send Email
Compose and send email using any account you have set up on your phone. Increase your productivity
by attaching files such as pictures, videos, or documents to your email messages.
1. From home, tap Apps
> Email
 The email inbox opens.

If you want to switch to a different email account, tap the account name at the top left of the
screen and select another account.
2. Tap Compose
 The email composition window opens.
3. Enter the message recipient(s), subject, and message.

You can add multiple recipients to an email message.

To add recipients from contacts, groups, or history, tap
include, and then tap Select.

To add an attachment to the message, tap
attachment.
4. Tap Send
, select the contact(s) you wish to
> Attach file, select an attachment type and an
 The email message is sent.
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Open Email Messages
You can open and read email messages directly from the email inbox. Reading and replying to email on
your phone is as simple as on your computer.
1. From home, tap Apps
> Email
 The email inbox opens.
Tip: Tap the account name at the top left of the inbox screen to switch to a different email account.
2. Tap the message you want to view.
 The email message opens.
3. Tap Reply
or Reply all
to reply to the message.
Tip: You can also access new email messages from the notification panel. Pull down the status bar to
display the notification panel, and then tap an email notification. The email inbox will open and display the
new email message.
Options when Reviewing Email Messages
●
Resetting Mail as Unread: Tap the check box on the left side of a read message and then tap
Mark as unread
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●
Deleting Email: Tap the check box on the left side of a message or messages and then tap
Delete
●
Syncing Accounts Manually: Sync sent and received email messages manually at any time
regardless of the automatic sync settings. Switch to the account you want to sync and then drag
the message list downwards.
●
Replying to Email Messages: With an email message open, tap Reply
compose your reply message, and tap Send
●
Forwarding Email Messages: With the email message open, tap Forward
and an additional message, and tap Send
or Reply all
, enter a recipient
Delete an Email Account
You can delete an email account from your phone if you no longer wish to receive messages for the
account on your phone.
1. From home, tap Apps
> Email
 The email inbox opens.
2. Tap Menu
> Settings.
3. Tap the account you want to delete and scroll to the bottom of the menu in the new screen.
4.
Tap Remove account.
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5. Tap OK to confirm.
 The account is deleted from your phone
Manage Your Email Inbox
Your email inbox provides management options for viewing, sorting, and deleting your email messages.
View Your Email Inbox
1. From home, tap Apps
> Email
 The email inbox opens.
2. Tap the email account at the top left of the screen to select a different inbox, or tap Combined
view to see all your email inboxes at once.
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Refresh an Email Account
Whatever your automatic synchronization settings are, you can also synchronize your sent and received
email messages manually at any time.
■
While viewing the account you want to synchronize, drag the message list downwards.
Sort Email Messages
1. On the email account inbox, tap Menu
> Display sort & filter.
2. Tap the left drop-down menu at the top of the email list to sort email messages by date received,
subject, sender, or size.
– or –
Tap the right drop-down menu to filter the inbox by priority, attachments, or read/unread status.
Delete an Email Message
1. On the email account inbox, touch and hold the message you want to delete.
2. At the bottom of the screen, tap Delete
> OK.
Delete Multiple Email Messages
1. On the email account inbox, tap the check box next to the messages you want to delete.
2. Tap Delete
> OK.
Exchange ActiveSync Email Features
Set options for your corporate Exchange ActiveSync email messages, including synchronization options,
flagging messages, out-of-office messages, and message priority.
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Synchronize Exchange ActiveSync Email
You can set Exchange ActiveSync to automatically check for new Exchange ActiveSync email messages.
1. From home, tap Apps
2. Tap Menu
> Email
> Settings.
3. Tap the name of the Exchange ActiveSync account.
4. Tap Inbox check frequency and choose the option you want.
Flag Email Messages
For an Exchange ActiveSync account, you can flag email messages to help you keep track of them.
1. From home, tap Apps
> Email
2. On the inbox screen, tap the message you want to view.
Tip: Tap your current email account at the top left to switch to a different email account.
3. Tap Menu
> Toggle flag and select a flag option (Set flag, Complete flag, or Clear flag).
Set Out of Office Status
You can set your Out of Office status and auto-reply message right from your phone.
1. From home, tap Apps
2. Tap Menu
> Email
> Settings and tap the Exchange ActiveSync account name.
3. Tap Out of Office.
4. Check Use out of office settings.
5. Check Send automatic replies during this time period and set the time range when you will be
out of the office.
6. Enter the auto-reply message for senders inside your organization. You can also choose to send
a message to all senders outside your organization or senders in your contact list.
7. Tap Save.
Set Email Message Priority
You can set the priority for an email message you send with your Exchange ActiveSync account.
1. While composing the message, tap Menu
> Show priority.
 A priority line appears below the email subject.
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2. Select the priority for the message. You can select High, Normal, or Low.
Browser
Your phone’s Web browser gives you full access to both mobile and traditional websites on the go, using
3G, 4G, or Wi-Fi data connections.
SSL/TLS
SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are protocols for encrypting
sent/received data. While in a screen connected by SSL/TLS, data is encrypted to safely send/receive
private information, credit card numbers, corporate secrets, etc., and provide protection against online
threats (eavesdropping, falsification, impersonation, etc.).
SSL/TLS Cautions
When opening a secured page, users must decide as their responsibility whether or not to open the
page with use of SSL/TLS. Boost Mobile and the applicable Certification Authorities make no
guarantees whatsoever to users regarding security of SSL/TLS.
Use the Browser
Launching the browser is as easy as tapping an icon.
1. From home, tap Apps
Messaging and Internet
> Browser
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 The browser opens.

The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone
number to access the Sprint home page.

You can also launch the browser by tapping a URL in a text message, email message, or
Gmail message.
2. Tap the address/search field at the top and enter search words or a Web address (URL).
 The search results appear or a Web page opens.
Browser Use Options
●
Refreshing the Web Page: With the page displayed, tap
●
Going Forward to the Next Page: Tap
●
Returning to the Last Page: Tap
●
Returning to the Home Page: Tap
●
Sharing the Web Page URL: Tap Menu
●
Searching within a Web Page: With a Web page displayed, tap Menu
enter your search text.
●
Copying the URL of the Web Page: With the Web page displayed, tap Menu
> Share and select an app or service for sharing.
> Find in Page, and
> Copy Link.
Add a Bookmark
Bookmark favorite sites using the browser menu options.
1. From home, tap Apps
> Browser
 The browser opens.
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2. Navigate to the Web page you want to bookmark, and tap Menu
> Add Bookmark.
 The add bookmark window opens.
3. Check or change the bookmark title, URL, folder, and then tap OK.
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 The Web page is added to bookmarks.
Bookmark Options
●
Editing Bookmarks: From the browser, tap Menu
tap Edit, edit the bookmark, and then tap OK.
> Bookmarks, touch and hold a bookmark,
●
Deleting Bookmarks: From the browser, tap Menu
and then tap Delete.
●
Open the Bookmarked Web Page in a New Browser Tab: From the browser, tap Menu
Bookmarks, touch and hold a bookmark, tap New tab.
●
Create Bookmark Folders: From the browser, tap Menu
Bookmark Folder, enter the folder name and tap Create.
> Bookmarks, touch and hold a bookmark,
> Bookmarks, tap Menu
> Add
View Browser History
Use the browser menu options to view your browsing history.
1. From home, tap Apps
> Browser
 The browser opens.
2. Tap Menu
> History.
 The History screen opens.
3. Tap an entry to reopen the Web page.
 The Web page opens.
Open New Browser Tabs
Use tabbed browsing to switch between websites quickly and easily.
1. From home, tap Apps
> Browser
 The browser opens.
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2. Tap Menu
> New Tabs.
 A new tab appears.

To switch tabs, tap
at the bottom of the screen. The number in the icon changes
dynamically as the number of opened tabs changes.
Browser Settings
Customize your experience with the Internet through the browser settings menu.
1. From home, tap Apps
> Browser
 The browser opens.
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2. Tap Menu
> Settings, and customize your browser settings.
 Your browser settings are saved.
Chrome Browser
In addition to the default "Browser" Web browser, your phone supports the Chrome mobile Web browser.
If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other
Web preferences for use on your phone.
1. From home, tap Apps
> Chrome
 Chrome opens.
2. Tap the address bar at the top and enter search words (for a Google search) or a Web address
(URL).
 The search results appear or a Web page opens.
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Chrome Support
■
To find on-phone help with Chrome, from Chrome, tap Menu
> Help & feedback.
 A Web page will open displaying Google help for Chrome.
Tip: For more information, from your computer, visit: google.com/intl/en/chrome/browser/mobile/.
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Camera and Video
You can use the camera or video camera to take and share pictures and videos. Your phone comes with
a 13 megapixel camera with an autofocus feature and a front-facing camera that let you capture sharp
pictures and videos.
Camera Overview
The camera's viewfinder screen lets you view your subject and access camera controls and options.
●
Switch view mode: Switch between the back camera lens and the front-facing camera lens (for
self-portraits, video chatting, etc.).
●
Self-timer: Set a time delay before the camera takes a picture after you tap the shutter icon, or
turns off this feature.
●
Flash: Select a flash mode for the camera.
●
Settings: Open the camera and camcorder settings menu and lets you change additional camera
and camcorder settings. See Set Camera Functions.
●
Captured picture/video: View pictures and videos you have captured.
●
Capture picture: Tap the icon to take a picture.
●
Capture video: Tap the icon to start capturing a video.
●
Switch camera mode: Select a camera mode for the back camera lens and the front-facing
camera lens. When using the back camera, in addition to the default AUTO mode, you can tap
PRO to adjust some advanced professional options, or tap FUN to use panorama, HDR, special
effects, multi-exposure, macro subjects, or smile detection modes. When using the front camera,
you can tap BEAUTY or EFFECT to capture beauty shots or apply various filters to your picture.
Take Pictures and Record Videos
The following topics teach you how to take pictures and record videos with your phone’s camera.
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Capturing Pictures/Videos
●
File Format for Pictures: File format for pictures is JPEG.
●
File Format for Videos: File format for videos is MPEG4.
Camera Cautions
If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos.
Wipe lens with a soft cloth beforehand.
Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods.
May discolor color filter and affect color of images.
Flash Warning
Do not shine the flash close to eyes. Do not look directly at the flash when shining. Do not shine the
flash at other people's eyes. May affect eyesight, etc.
Take a Picture
You can take high-resolution pictures using your phone’s cameras.
Note: If you have an SD card installed as portable storage, pictures and videos are stored to the SD card
by default. If no card is installed, pictures and videos are saved to your phone’s memory. To change this
setting, tap Apps
Camera and Video
> Settings
> Storage > Save location.
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1. From home, tap Camera
 The camera viewfinder appears.
2. Before taking the picture, you can zoom in on your subject.

To zoom in, "spread" the screen with your thumb and finger or press the Volume Up key.

To zoom out, "pinch" the screen or press the Volume Down key.
3. Frame your subject on the screen and configure other necessary settings. See Camera Overview
for details.
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Tip: Hold the phone vertically when taking portrait shots or hold the phone horizontally when taking
landscape shots.
4. You can either let the camera autofocus on the center of the screen, or you can tap another area
of the screen that you want to focus on.
5. Tap
to take the picture.
 The shutter clicks and the picture is captured and saved to your phone or SD card. Tap the
thumbnail at the corner of the screen and choose what you want to do with the picture you've
just taken.
Record Videos
Record high-quality videos (resolution up to 1080p) using your phone’s camcorder.
Note: If you have an SD card installed as portable storage, pictures and videos are stored to the SD card
by default. If no card is installed, pictures and videos are saved to your phone’s memory. To change this
setting, tap Apps
> Settings
1. From home, tap Camera
> Storage > Save location.
 The camera viewfinder appears.
2. Frame your subject on the screen. You can tap any area of the Viewfinder screen that you want
the camera to focus on before and during recording.
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3. Tap
to start recording video. The recording duration appears.
Tip: During recording, you can pinch or spread on the screen or press the Volume keys to zoom in or out.
You can also tap
to take a picture.
 Video recording begins.
4. Tap
to pause recording. Tap
5. Tap
to stop recording.
to continue recording.
 The camera stops recording and the video is captured and saved to your phone or SD card.
View Pictures and Videos Using Gallery
Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s
camera, downloaded, or copied onto your storage card or phone memory.
For pictures that are on your storage card or phone memory, you can do basic editing such as rotating
and cropping. You can also easily assign a picture as your contact picture or wallpaper and share
pictures with your friends.
View Pictures and Videos
You can access and view all your stored pictures and videos from your phone’s Gallery.
1. From home, tap Apps
> Gallery
 The album list opens.
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2. Tap an album (such as Camera).
 The list of pictures and videos for the album opens.

To open another album, tap Back
to return to the Albums view.
3. Tap an image to view the picture or video.
 The picture or the video snapshot opens and displays in full screen.

Tap
to play the video.

When viewing pictures and videos in full screen, you can touch the screen to display a series
of options and choose what to do with the picture or video.
Pictures and Videos: Review Screen
After capturing a picture or video, from the camera screen, tap the thumbnail image at a corner of the
screen to see the item in the review screen. From there, you can access options such as share, edit/trim,
or delete the picture or video.
Pictures and Videos: Options while Viewing
●
Zoom In or Out on a Picture or Video: Tap the screen twice or pinch the screen to zoom in or
out on a picture or video.
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●
Viewing Videos: Use the onscreen controls to play, pause, fast forward, or rewind the video
playback. If you use the Video Player app, more options are available, including screenshot,
video ratio, picture-in-picture, and more.
After selecting an album from the Albums screen, you can browse through the thumbnails of pictures and
videos of that album. Tap a thumbnail to view the picture or video in full screen. Tap
By default, the thumbnails in an album are displayed in grid view.
to play the video.
Note: When viewing the content of an album, you can touch and hold on a thumbnail to open a selection
menu and choose what to do with the picture or video.
Edit Pictures
Whether you’re browsing pictures in the Gallery application, you can tap a picture to display options and
choose to edit the picture, rotate it, and more.
Rotate and Save a Picture
1. From home, tap Apps
> Gallery
 The album list opens.
2. Tap an album (such as Camera).
 The list of pictures and videos for the album opens.
3. Tap the picture you want to rotate.
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4. Tap Menu
and then select either Rotate left or Rotate right.
 The picture is rotated its file is updated.
Retouch a Picture
1. From home, tap Apps
> Gallery
 The album list opens.
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2. Tap an album (such as Camera).
 The list of pictures and videos for the album opens.
3. Tap the picture you want to edit.
4. Tap
and choose Photo Editor.
 The Photo Editor screen appears.
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5. Tap an edit option along the bottom of the screen and edit the picture.
6. Tap
to keep the change or
7. Tap
to save the new picture.
Note: Tap
to cancel it.
in the Photo Editor screen to see the edits you have made and undo or redo them.
 The new picture is saved as a new file in the same album as the original picture. The original
picture remains unedited.
Share Pictures and Videos
The Gallery application lets you send pictures and videos using email or multimedia messages. You can
share pictures on your social networks (such as Facebook, Google+, and Twitter) and share videos on
YouTube. You can also send them to another phone, your computer, or your Google Acount using
Bluetooth, Wi-Fi Direct, Photos, or Drive.
Send Pictures or Videos by Email
You can send several pictures, videos, or both in an email or Gmail message. They are added as file
attachments in your email. For more information about using email and Gmail, see Compose and Send
Email or Create and Send a Gmail Message.
1. From home, tap Apps
Camera and Video
> Gallery
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 The album list opens.
2. Tap an album (such as Camera).
 The list of pictures and videos for the album opens.
3. Touch and hold a thumbnail of the picture or video you want to share.

To select multiple items, tap all the items you want to include.
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4. Tap Share
and then on the Share menu, tap Email or Gmail.
 Follow onscreen prompts to complete and send the message.
Note: If you have multiple email accounts, the default email account will be used. To change the account,
tap the sender address displayed above the recipients line and select the desired email account.
Send a Picture or Video by Multimedia Message
Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app.
Although you can send several pictures or videos in a multimedia message, it may be better to just send
one at a time, especially if the files are large in size.
1. From home, tap Apps
> Gallery
 The album list opens.
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2. Tap an album (such as Camera).
 The list of pictures and videos for the album opens.
3. Touch and hold a thumbnail of the picture or video you want to share.

To select multiple items, tap all the items you want to include.
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4. Tap Share
and then on the Share menu, tap Messaging.
 Follow the onscreen prompts to complete and send the message.
For more information about sending multimedia messages, see Send a Multimedia Message (MMS).
Send Pictures or Videos Using Bluetooth
You can select several pictures, videos, or both and send them to someone’s phone or your computer
using Bluetooth.
1. From home, tap Apps
> Gallery
 The album list opens.
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2. Tap an album (such as Camera).
 The list of pictures and videos for the album opens.
3. Touch and hold a thumbnail of the picture or video you want to share.

To select multiple items, tap all the items you want to include.
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4. Tap Share
and then on the Share menu, tap Bluetooth.
 Follow the onscreen prompts to complete and send the files.
For more information, see Bluetooth.
Share Pictures or Videos via Additional Apps or
Social Media
From Gallery, you can share your pictures and videos from a variety of apps and social media sites, such
as Facebook, Google+, Hangouts, Instagram, Flickr, and more. Available apps will vary depending on
what you have installed on your phone.
1. From home, tap Apps
> Gallery
 The album list opens.
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2. Tap an album (such as Camera).
 The list of pictures and videos for the album opens.
3. Touch and hold a thumbnail of the picture or video you want to share.

To select multiple items, tap all the items you want to include.
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4. Tap Share
and then on the Share menu, tap the app you want to use.
5. Follow the prompts to complete and post or share your pictures or videos.
 The upload is completed.
Share Videos on YouTube
You can share your videos by uploading them to YouTube™. Before you do this, you must create a
YouTube account or Google Account and sign in to that account on your phone.
1. From home, tap Apps
> Gallery
 The album list opens.
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2. Tap an album (such as Camera).
 The list of pictures and videos for the album opens.
3. Touch and hold a thumbnail of the videos you want to share.

To select multiple videos, tap all the videos you want to include.
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4. Tap Share
and then on the Share menu, tap YouTube.
5. Enter the prompted information, such as description and tags, and select a privacy option.
6. Tap
 The upload is completed.
Camera Settings
You can adjust your camera’s settings using the icons on the main camera screen and the full camera
settings menu.
Switch Camera Modes
Your phone lets you use different types of camera modes depending on your subject and environment.
1. From home, tap Camera
 The camera viewfinder appears.
2. When the back camera lens is used, tap PRO to switch to professional mode where you can
configure some advanced professional options, or tap FUN and select a mode. When the frontfacing camera is used, tap BEAUTY to capture beauty shots or tap EFFECT to apply a filter to
your picture.
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 The camera switches mode.
Set Camera Functions
You can configure your camera’s settings to fit any situation and event.
1. From home, tap Camera
 The camera viewfinder appears.
2. Tap Settings
 The camera settings menu opens.
3. Select your desired settings.
 The settings are applied.

Settable items differ depending on the camera type in use.
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Useful Apps and Features
The following topics detail many of your phone’s tools and features such as maps and navigation,
calendar, clock, social networking apps, music, and more.
Calculator
Your phone’s convenient built-in calculator lets you perform basic mathematical equations.
1. From home, tap Apps
> Calculator
 The calculator app launches.
2. Tap onscreen keys for calculations.
 Calculation results appear.
Calendar
Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize
your time and reminds you of important events. Depending on your synchronization settings, your
phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google
Calendar, and Outlook calendar.
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In order to sync with your Google calendar, you must sign in to a Google account on your phone. See
Google Account.
Calendar Operations
●
View Today’s Calendar: From the Calendar, tap
dynamically with your current date.
●
Change Calendar View: From the Calendar, tap the time at the top left and select Day, Week,
Month, or Agenda to change the current view.
●
View Next/Previous Month (Month View): From the Calendar, flick the screen up or down.
●
View Next/Previous Week (Week View): From the Calendar, flick the screen left or right.
●
View Next/Previous Day (Day View): From the Calendar, flick the screen left or right.
●
View the Next/Previous Time Period (Day/Week View): From the Calendar, flick the screen up
or down.
. The number in the icon changes
Add an Event to the Calendar
Add events to your calendar directly from the Calendar application.
1. From home, tap Apps
> Calendar
 The Calendar app opens.
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2. Tap Add
 The add event window opens.
3.
Enter an event title, start date/time, end date/time, etc., and then tap Done.
 The event is added to your calendar.
Selecting a Calendar
If you have more than one calendar, select a calendar in which to add events:
●
Select My calendar to create an event that will appear only on your phone.
●
Select your Google Account to create a Google Calendar event. If you have several Google
Calendars on the Web, select one in which to add your event.

You can create multiple Google Calendars only in Google Calendar on the Web. After
creating them in Google Calendar on the Web, you’ll be able to see them in the Calendar
application on your phone. For more information about creating and managing multiple
Google Calendars, visit the Google website: calendar.google.com.
●
If you have synchronized your phone with an Exchange ActiveSync account or Outlook on your
computer, you can also select these calendars.
●
Select your Outlook Account to create an Outlook Calendar event to sync with your computer.
●
Select your Exchange ActiveSync Account to create an Exchange ActiveSync calendar event.
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View Calendar Events
You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view,
tap the time at the top left and select Day, Week, Month, or Agenda.
1. From home, tap Apps
> Calendar
 The Calendar app opens.
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2. Tap an event. If you are in month view, tap a date first.
Note: The color for the events indicates the type of calendar that includes the event. To find out which
calendar each color represents, tap Menu
> Calendars to display.
 The event details appear.

In event details, tap Edit

In event details, tap Delete
and follow the prompts.

In event details, tap Export
the SD card.
to export the event as a .ics (iCalendar) file to the phone or
to edit the event.
Sync Calendars
You can select which calendars you’d like to sync on your phone, along with what types of information
you want to sync.
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1. From home, tap Apps
> Calendar
 The Calendar app opens.
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2. Tap Menu
> Calendars to display.
3. Tap Calendars to sync at the bottom.
4. Select sync options by adding or removing check marks from the items.
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5. Tap OK.
 The sync settings have been updated.
Synchronize an Exchange ActiveSync Calendar
If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize
Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will
also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server.
1. From home, tap Apps

> Settings
> Corporate.
To confirm your sync settings, tap the account name and make sure the Calendar switch is
on.
2. Tap Menu
> Sync now.
Note: If Microsoft Exchange ActiveSync doesn’t appear under the Accounts heading in the Settings menu,
you do not have an Exchange ActiveSync account configured on the phone. For information about adding
an account, see Add an Exchange ActiveSync Account.
Clock
Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a
stopwatch, and set a timer.
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Check the Time
You can check the time any time on your phone. The current time displays in the upper right corner of the
status bar. Many widgets and lock screens also display the time and provide options for how time is
displayed.
Set the Date and Time
Your phone automatically receives the current date, time and time zone from the wireless network. You
can set the date by hand by overriding the default setting.
1. From home, tap Apps
> Settings
> Date & time.
2. Tap to turn off the switch next to Automatic date and time and Automatic time zone, and then
set the date, time, and time zone as desired.
 The date, time, and time zone will reflect your new settings.
Set Alarms
Set multiple alarms using your phone’s Clock app.
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1. From home, tap Apps
2. Tap the Alarm
Useful Apps and Features
> Clock
tab and then tap Create alarm
177
3. Set the alarm options, including time, alarm days, repeat pattern, snooze, ringtone, and alarm
label, and then tap Save.
 The alarm is set.
Note: To enable or disable existing alarms directly, just tap the switch next to the alarm.
Note: Tap
in the Alarm tab to adjust general alarm settings.
Phone at Alarm Time
●
At the set alarm time, the phone sounds the alarm and/or vibrates.
●
Stopping an alarm: When the alarm sounds, drag
to the right to dismiss it.
Additional Clock Features
Your phone’s clock app provides additional useful features including world clock, stopwatch, and timer
functions. All features are available from the clock app display.
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■
From home, tap Apps
> Clock
World Clock
The world clock lets you keep track of the current time in multiple cities around the globe.
1. From the clock app, tap World Clock
2. Tap Add City
find the city.
and select a city. You can enter a city name in the search field at the top to
3. Repeat to add multiple cities.
Stopwatch
The stopwatch lets you time events down to the hundredth of a second.
1. From the clock app, tap Stopwatch
2. Tap Start
3. Tap Record
to begin timing.
to record lap time and total time.
Note: The stopwatch can record 20 laps at a time.
4. Tap Pause
to pause timing. If you want to reset the stopwatch to zero, tap Record
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179
Timer
The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.
1. From the clock app, tap Timer
2. Use the keypad to set the length of the timer.
3. Tap Start
to begin the timer.
Facebook
Post updates, read what your friends are up to, upload pictures and check-ins, and more with on-the-go
Facebook access.
Install the Facebook App on Your Phone
Before you use Facebook on your phone, you must download and install the app.
1. From home, tap Apps
> Facebook
2. Tap Install.
 The app will be downloaded and installed on your phone.

To open the app from the home screen, tap Apps
Useful Apps and Features
> Facebook
180
Sign in to Your Facebook Account from Account Settings
1. From home, tap Apps
Useful Apps and Features
> Settings
> Accounts > Add account.
181
2. Tap Facebook.
3. Enter your email/phone number and password and tap Log in.
 Your Facebook account is added to your phone.
Use Facebook
Once you’ve downloaded the app and signed in, you can post and read updates, upload pictures, tag
locations, and more, all from your phone.
1. From home, tap Apps
> Facebook
 The Facebook app launches.

If this is the first time you’ve used Facebook on your phone, enter your Facebook ID and
password and tap Log in to sign in to an existing account, or tap Sign Up for Facebook to
set up a new Facebook account.
2. Tap Status and type an update, tap Photo and upload a picture from the gallery, tap Check In to
share your location, ―
Like‖ and comment on friends’ posts, and more.
File Manager
File Manager allows you to view and manage files stored on your phone's internal storage and your SD
card as well as a USB device when they are available.
1. From home, tap Apps
Useful Apps and Features
> File Manager
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2. Find the file you need by category in the Category tab, or tap Local to browse folders and files
on the phone's internal storage, the SD card or the USB device connected to the phone.

Tap folders and files to access stored items.

Touch and hold an item to access option icons such as Copy, Move, Share, Delete, and more.

To copy or move an item, navigate to a new location and tap Paste.

Tap
to create a new folder in the current directory.
Google Search
Search information saved on the phone and in phone applications as well as on the Internet.
Use Google Search
Type search terms in the Google Search bar to find information on your phone and around the globe.
1. From home, tap Apps
> Google
 The Search window opens.

If confirmation appears, follow onscreen instructions.

If a description for Google Now appears, tap Get started and read information. Tap Yes, I'm
in on the last page if you want to use Google Now.
2. Type your search keywords and tap the search key on the keyboard.
 Search results appear.

To search by voice, tap
in the search bar and speak your search terms.
Google Search Operations
●
Changing Search Information: From home, tap Apps
Now > Phone search and select where to search.
●
Using Google Now: Google Now automatically searches for information based on search
keywords used, your current location, etc., and presents search results in the search screen.
Google Now also informs users of scheduled events.
> Settings
> Google > Search &
Use Google Voice Search
Use your voice to search instead of typing, with Google Voice Search.
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1. From home, tap Apps
> Voice Search
 The Voice Search window opens.
2. Speak your search terms.
 Search results appear.
Hangouts
Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, and also
use video calling. Log in to a Google Account beforehand (see Google Account).
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184
Using Hangouts
1. From home, tap Apps
> Hangouts
 The Hangouts app will open.
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185
2. Tap Add
to start a new session of conversation, video call, or group chat.
3. Type a name, email, number, or circle, or select a contact from the list.
4. Type a message or start a video chat.
 A chat window or a video chat window opens.

If a friend is not in a Hangout, you will see a message. Tap Send invitation to invite them to
join the Hangout.
Hangouts Operations
●
Ending a Chat: In the Hangouts window, touch and hold a chat and then tap Delete
●
Ending a Video Chat: In the video chat window, tap
> Delete.
Note: You can use Hangouts as your phone’s default messaging app, or as a standalone IM app. If you
set Hangouts as the default messaging app, the Messages app will be disabled. For more information,
see Default SMS App Settings.
Google Maps
Use the Google Maps app to determine your location, find directions, browse local businesses and
attractions, rate and review places, and more.
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Enable Location Services on Your Phone
Before using any location-based services, you must enable your phone’s location feature. For information
about setting your phone’s location options, see Location Settings.
View Maps of Specified Places
Use Google Maps to locate and map a specific address or destination.
1. From home, tap Apps
> Maps
 Google Maps opens.

If prompted, follow the onscreen instructions to accept terms of use.
2. Tap the search box at the top.
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187
3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.
Note: If your search term is specific enough, the map will automatically pan to that location.
 The information card for the specific location opens. You can find out its address, open hours,
street view, people's review, how to get there, give the place a call, save it to your Google
Account, and more.

Slide the card down to view the place on the map.
Google Maps Operations
●
Viewing Current Location: From the Maps app, tap
●
Obtain Useful Area Information for Current Location: From the Maps app, tap
. When
your location is found, tap
at the bottom of the screen and, in the new screen, select a type of
business or attraction to browse related locations. You can then tap a location to view detailed
information and find out how to get there.
●
View Traffic Information, Aerial Photos, Etc., in Maps: From the Maps app, tap Menu
then tap Traffic, Satellite, Google Earth, etc.
●
Check Route to Destination: From the Maps app, tap
, select a method of transport (car,
public transit, or on foot), and then enter your current location and your destination.

and
Route candidates appear in a list. Tap one to get more information.
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188
●
Check Detailed Operation for Maps: From the Maps app, tap Menu
> Help.
Music Player
Your phone's built-in music player app lets you listen to and organize music files you have loaded into
your phone's memory or SD card.
Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and
a Computer.
Listen to Music Using the Music Player
The Music app allows you to play music files in your phone's storages.
1. From home, tap Apps
> Music
 The music library opens. Your music files are cataloged, according to the information stored in
the files.
2. Tap All songs, Playlists, Favorites, Artists, Albums, or Folders to browse your music. You
can also tap a song in the Recently played list to select songs you recently played.
3. Tap a song to start playing in the music player.
Note: Adjust the volume with the Volume keys.
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The Playback Screen
When you tap a song in the music library, the music player immediately starts to play it and its name and
the player controls are displayed at the bottom of the screen. Tap the area to open the playback screen,
where you can have more control over the player.
●
Track title: Display track name, artist, and album information.
●
Back to library: Return to the music library.
●
Album cover: Display the cover art of the album when it is available. Swipe horizontally to switch
to the next or previous song.
●
Track information: Display the detailed information of the song and the file.
●
Shuffle: Turn on or off shuffle.
●
Playback control: Skip songs or pause and resume playback. Drag the progress bar to jump to
any part of the track.
●
Repeat: Toggle repeat mode (no repeat, repeat the current track, or repeat the current playlist).
●
Add to favorites: Add the track to the Favorites playlist. Tap again to remove the track from the
list.
●
Current playlist: Tap to view the current playlist.
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●
Options: Access additional options.
Create a Playlist
Music playlists help you organize your music files.
1. From home, tap Apps
> Music
 The music library opens. Your music files are cataloged, according to the information stored in
the files.
2. Find the music file you want to put in a playlist. Tap
next to the song to open a list of options.
3. Tap Add to playlist > New playlist +.
4. Enter the playlist name and tap Save.
Manage Playlists
You can rename or delete your music playlists.
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191
1. From home, tap Apps
> Music
 The music library opens. Your music files are cataloged, according to the information stored in
the files.
2. Tap Playlists to view all music playlists.
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3. Tap
next to the playlist you want to manipulate to open the options menu.
4. Tap Rename or Delete.
Manage Songs in a Playlist
You can add more songs to a playlist or remove some tracks from a playlist.
1. From home, tap Apps
> Music
 The music library opens. Your music files are cataloged, according to the information stored in
the files.
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2. Tap Playlists to view all music playlists.
3. Tap a playlist to open its content.
4. Tap
> Add songs and select the music you want to add before tapping
– or –
Tap
next to the song you want to remove and select Remove.
Set a Song as Ringtone
You can set a song or audio file as your default ringtone. This will not change the ringtone you have
assigned individually to specific contacts (see Add a Contact and Edit a Contact).
1. From home, tap Apps
> Music
 The music library opens. Your music files are cataloged, according to the information stored in
the files.
2. Find the music file you want to use as the default ringtone. Tap
options.
Useful Apps and Features
next to the song to open a list of
194
3. Tap Set as ringtone.
Tip: You can also set a song as the default ringtone in the playback screen. Just tap
> Set as ringtone.
Google Play Music App
The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as
well as songs you have loaded from your own music library. The music you choose is automatically
stored in your Google Play Music library and instantly ready to play via streaming or download.
For more information about Google Play Music, visit play.google.com/about/music.
Note: For information about loading music onto your phone, see Transfer Files between Your Phone and
a Computer.
Play Music with Google Play
Use the Google Play Music app to listen to all your music on your phone.
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1. From home, tap Apps
> Play Music
 The Play Music app opens.
2. Tap a recommendation in the Listen Now screen, or tap Menu
> My library to view all the
music or playlists. To change views of your library, swipe left or right.
3. Tap a song to play it. The song title and player control appears at the bottom of the screen. You
can touch it or drag it up to display the player screen.
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196
 The song begins playing.
Google Play Music Screen Layout
The following diagram outlines the main features of the Play Music app player screen.
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197
Feature
Description
Song and artist
Shows the names of the song and the artist. Tap the area to
close the player screen and return to the music library.
Album image
Displays the album artwork (if available). Swipe left or right to
switch to the next or previous song in the current playlist.
Play/pause
Tap to resume or pause the player.
Repeat
Tap to switch repeat modes. You can repeat the current song,
the current playlist, or turn off repeat.
Thumbs-up
Rate the song by giving it a thumbs-up.
Previous song
Tap to restart the current song; tap twice to switch to the
previous song in the playlist.
Next song
Tap to switch to the next song in the playlist.
Thumbs-down
Rate the song by giving it a thumbs-down.
Progress bar
Shows the progress of the current song. Drag or tap it to jump to
any part of song.
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198
Feature
Description
Shuffle
Tap to turn on or off shuffle.
Current playlist
Tap to display the current music list (queue).
Options
Tap to access more player options.
Create Playlists in Google Play Music
Organize music into playlists to fit every occasion.
1. From home, tap Apps
> Play Music
 The Play Music app opens.
2. Tap Menu
> My library to view all music files and playlists.
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3. Tap Menu
next to a song and select Add to playlist.
4. Tap New playlist. Enter a playlist name and description and tap Create playlist.
 The playlist is created.
5. Tap the Back key
6. Tap Menu
to return to the library view and select another song or album.
next to an item and then tap Add to playlist > .
 The song or album is added to the playlist. Repeat to add more items to the playlist.
Adding Currently Playing Music to a Playlist
■
From the player view, tap Menu
> Add to playlist > .
 The music is added to the playlist.
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200
Sound Recorder
You can use Sound Recorder to record voice memos.
Record and Play a Voice Memo
1. From home, tap Apps
Useful Apps and Features
> Sound Recorder
201
2. Tap
to start recording.
Note: Before recording, you can tap

to turn off or on high-quality recording.
During recording, you can tap
3. Tap
to pause or continue the recording.
to stop the recording. The memo is automatically saved.

Tap
to play the voice recording.

Tap
to edit the name of the recording.
Note: To find all your voice memos, tap
at the top right of the screen.
Twitter
Tweet (post messages) and view other people's tweets on Twitter. Login may be required to use Twitter.
For details on Twitter, visit twitter.com.
Install the Twitter App on Your Phone
Before you can use Twitter on your phone, you have to download and install the app from Google Play.
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202
1. From home, tap Apps
> Play Store
2. Tap the search field at the top and search for "twitter".
3. Tap Twitter from the results list.
4. Tap Install, and then tap Accept.
 The app will be downloaded and installed on your phone.
5. When the download has completed, tap Open.

To open the app from the home screen, tap Apps
> Twitter
Tweet on Twitter
Read Twitter feeds, follow your friends, and tweet your own updates right from your phone.
1. From home, tap Apps
> Twitter
 The Twitter app launches.

If this is the first time you’ve used Twitter on your phone, tap Log in to sign in to an existing
account, or tap Sign up to set up a new Twitter account.
2. Tap the ―
What’s happening?‖ text box, type a tweet, and tap Tweet.
 The tweet is sent and appears on your Twitter feed.
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203
LinkedIn
Find and connect with members worldwide, read the latest industry news, keep up-todate you're your
groups, and more with on-the-go LinkedIn access.
Install the LinkedIn App on Your Phone
Before you use LinkedIn on your phone, you must download and install the app from the Google Play
Store app.
1. From home, tap Apps
> Play Store
2. Tap the search field at the top and search for "linkedin".
3. Tap LinkedIn from the results list.
4. Tap Install, and then tap Accept.
 The app will be downloaded and installed on your phone.
5. When the download has completed, tap Open.

To open the app from the home screen, tap Apps
> LinkedIn
Sign In to Your LinkedIn Account
Once you've downloaded and installed the LinkedIn app, sign in to your account.
1. From home, tap Apps
> LinkedIn
2. Follow the onscreen prompts to enter your LinkedIn username and password to sign in. You can
also create a new LinkedIn account.
YouTube
View videos uploaded to YouTube and upload your own videos to your YouTube account.
View YouTube Videos
You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube
account.
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204
1. From home, tap Apps
> YouTube
 The YouTube app launches.

If you’re prompted to provide confirmation to use the site, follow the onscreen instructions to
continue.
2. Search through the YouTube channels and tap a video you want to see.
 The video plays on your phone screen.

Tap the screen to pause or resume play while watching.
Post a Video to YouTube
You can post videos to your YouTube account from your phone. Before posting, you must set up a
YouTube account and sign in to it on your phone.
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205
1. From home, tap Apps
> YouTube
 The YouTube app launches.
2. Tap Options
> Uploads >
 The Open from menu appears.
3. Select a video to upload.

4. Tap
Enter a title, description, and tags, and select a privacy setting.
 The video is uploaded to your YouTube channel.
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Connectivity
The following topics address your phone’s connectivity options, including USB file transfer, Wi-Fi,
Bluetooth, and more.
Transfer Files between Your Phone and a
Computer
You can use the supplied USB cable to connect your phone directly to your computer and transfer music,
pictures, and other content files.
For example, if you have a music album stored on your computer that you want to listen to on your phone
with any of the music apps, just attach your phone to the computer and copy the files to the music folder.
File Transfer Tips
●
If you want to save data to an SD card on your phone, make sure the SD card is installed and
active. See SD Card.
●
Avoid removing the battery or SD card while transferring data.
●
Data exchange may use the methods outlined in the following table:
Method
Description
Media Device (MTP)
Transfer files between your phone and PC such as pictures, videos, and
music.
Camera (PTP)
Transfer picture and video files from your phone to PC.
●
If the PC cannot recognize your phone, you may need to install the driver first. Connect your
phone to your PC using the supplied USB cable and drag down the status bar to select
Install driver. A new CD-ROM will appear on your PC and you can use the files in it to install the
driver manually.
Transfer Files between the Phone and a Computer
1. Connect your phone to your computer using the supplied USB/charging cable.

Insert the smaller end of the cable to the USB charger/accessory port at the bottom of the
phone.

Insert the USB end of the cable into an available USB port on your computer. You may need
to remove the USB cable from the charging head to access it.
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207
2. When
appears in the notifications area, drag the status bar down to display the notifications
panel and tap the notification.
3. Select either Media device (MTP) or Camera (PTP).
 The files on your phone can now be accessed via your computer.

For most transfers, you'll want to use Media device (MTP).

To change the option, tap
in the notification panel to open the Connect to PC window,
and then tap the desired option.
4. On your computer, navigate to the detected device (such as through the My Computer menu) and
open it.
5. If available, select a drive (either the SD card or Phone).
6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer.
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208
7. When you are done, disconnect your phone from your computer.
 The transferred files are now saved to your phone or SD card.
Wi-Fi
Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you
need access to a wireless access point or ―
hotspot.‖
The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and
other objects through which the signal passes.
Turn Wi-Fi On and Connect to a Wireless Network
Use the wireless and networks setting menu to enable your phone’s Wi-Fi radio and connect to an
available Wi-Fi network.
1. From home, tap Apps
> Settings
2. Tap Wi-Fi.
 The Wi-Fi settings menu appears.
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209
3. Tap the Wi-Fi slider to turn Wi-Fi on.
 Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.

To disable Wi-Fi, tap the slider again.
4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap
Connect.
 Your phone is connected to the Wi-Fi network. You will see (
) in the status bar.

The password, for a household wireless LAN router, is sometimes found on a sticker on the
router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For
password for a public wireless LAN, check with user's service provider.

Entering a password is not required if an access point is not security protected.
Note: The next time your phone connects to a previously accessed secured wireless network, you will not
be prompted to enter the password again, unless you reset your phone to its factory default settings or
you instruct the phone to forget the network.
Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone
to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain
closed wireless networks.
Wi-Fi Settings
Use the Wi-Fi settings menu to manually set your Wi-Fi connection options.
1. From home, tap Apps
Connectivity
> Settings
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2. Tap Wi-Fi.
 The Wi-Fi settings menu appears.
3. Tap the Wi-Fi slider to turn Wi-Fi on.
 Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.

To disable Wi-Fi, tap the slider again.
4. Tap Menu
> Advanced.
 The advanced Wi-Fi settings menu appears.
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211
5. Configure your Wi-Fi settings.
 Your Wi-Fi settings changes are saved.
Disconnect Wi-Fi
You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off.
1. From home, tap Apps
Connectivity
> Settings
212
2. Tap Wi-Fi.
 The Wi-Fi settings menu appears.
3. Tap the name of the connected access point and then tap Forget.
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213
 Wi-Fi is disconnected.

After disconnecting from an access point, you may need to re-enter the password to
reconnect.
Wi-Fi Direct
Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point
or via the Internet.
1. From home, tap Apps
> Settings
2. Tap Wi-Fi.
 The Wi-Fi settings menu appears.
3. Tap the Wi-Fi slider to turn Wi-Fi on.
 Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
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4. Tap Menu
> Advanced > Wi-Fi Direct.
 The Wi-Fi Direct settings menu appears.
5. Tap a device with which to connect below Peer devices.
6. Accept the connection on the other device.
 The phone is connected via Wi-Fi Direct.

If a connection is not accepted after a certain period, the connection request is canceled.

To stop a connection, tap the connected device and tap OK.
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Hotspot
Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share
your phone's mobile data services via Wi-Fi with other Wi-Fi enabled devices. The feature works best
when used in conjunction with 4G data services (although 3G service can also be used).
Important: Use of the Hotspot feature requires an additional subscription. Sign on to your account at
boostmobile.com or access your account via Boost Zone (tap Apps
> Boost Zone
) to learn more.
Note: Turning on Hotspot on will disable your phone's connection to other Wi-Fi networks.
Set Up Hotspot
1. From home, tap Apps
> Settings
2. Tap Hotspot.
 The Hotspot window opens.
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216
3. Tap the slider to turn Hotspot on.
 Hotspot is enabled.

To disable Hotspot, tap the slider again.
Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply.
Important: Write down the passkey (password) for this communication (shown onscreen).
Connect to Hotspot
1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.).
2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list.

The default name for your phone hotspot is N9519_XXXXXX. You can change the name by
tapping Configure > Network name from the Hotspot screen.
3. Select this phone and follow your onscreen instructions to enter the passkey (provided in the
Hotspot configuration window).
 The device is connected via your phone’s Hotspot.
4. Launch your Web browser to confirm you have an Internet connection.
Tethering
Use Tethering to share your device’s Internet connection with a computer that connects to your device via
USB cable, or by Bluetooth.
Note: When the phone is USB tethered, you cannot transfer files between your phone and your computer.
1. From home, tap Apps
Connectivity
> Settings
217
2. Tap More.
3. Select a tethering option: USB tethering or Bluetooth tethering.
 Tethering is turned on, and your phone’s Internet connection can be shared with a connected
device.

For USB tethering, connect your phone to the target device with the supplied USB cable
before turning on USB tethering.

For Bluetooth tethering, pair your phone with the other device via Bluetooth and set the
device to obtain data connection via Bluetooth.
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Bluetooth
®
Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number
of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds,
computers, printers, and wireless phones. The Bluetooth communication range is usually approximately
30 feet.
Bluetooth Hints
Question: Can’t use Bluetooth?
Answer: Is your phone in airplane mode? Bluetooth is unavailable in airplane mode.
Bluetooth Function Cautions
Information may not appear correctly on connected devices depending on the transferred data.
Bluetooth Information
Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free
features, etc.
Function
Description
Audio output
Listen to music, etc., wirelessly.
Hands-free calls
Call hands-free, using Bluetooth-capable hands-free devices and headsets.
Data exchange
Exchange data with Bluetooth devices.
Enable the Bluetooth Feature
Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
®
●
Wireless connection to all Bluetooth functions is not guaranteed for the phone.
●
The phone may not connect properly depending on the other device.
●
Noise may be experienced with wireless calls and hands-free calls depending on the conditions.
To enable Bluetooth
1. From home, tap Apps
Connectivity
> Settings
219
2. Tap Bluetooth.
 The Bluetooth settings open.
3. Tap the slider to turn Bluetooth on.
 Bluetooth is enabled.

To disable Bluetooth, tap the slider again.
Tip: You can also turn Bluetooth on or off with the quick settings menu in the notification panel. Pull down
the status bar to display the notification panel and then tap Bluetooth to turn Bluetooth on or off.
Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless
phone is prohibited, such as aboard an aircraft and in hospitals.
Pair Bluetooth Devices
®
Search for and pair nearby Bluetooth devices. Registered Bluetooth devices can be connected simply.
■
Enable the Bluetooth function on the Bluetooth devices being paired beforehand.
To pair Bluetooth devices:
1. From home, tap Apps
Connectivity
> Settings
220
2. Tap Bluetooth.
 The Bluetooth settings open.
3. If Bluetooth is off, tap the slider to turn Bluetooth on.

Nearby devices appear in the ―
Available devices‖ list.

If a target device is not detected, tap Menu
> Refresh to search again.
4. Tap a device from the ―Av
ailable devices‖ list, and follow the onscreen instructions to pair with the
device.
 The Bluetooth device is paired to your phone.

Methods to accept a Bluetooth connection differ depending on the devices used.
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221
Unpairing from a Paired Device
1. From the Bluetooth settings menu, tap Settings
next to the paired device you wish to unpair.
2. Tap Forget.
 The device is unpaired from your phone. To make another connection with the device, you will
need to pair again.
Connect to a Paired Bluetooth Device
You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a
compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free
devices.
1. From home, tap Apps
Connectivity
> Settings
222
2. Tap Bluetooth.
 The Bluetooth settings open.

Paired Bluetooth devices appear in the ―
Paired devices‖ list.
3. Tap a device from the ―Pa
ired devices‖ list.
 Your phone connects to the paired device.
The pairing and connection status is displayed below the device’s name in the Bluetooth devices section.
When the device is connected to your phone, the Bluetooth paired icon
is displayed in the status bar.
Depending on the type of device you have connected, you can then start using the headset or car kit to
listen to music or make and receive phone calls.
Note: Due to different specifications and features of other Bluetooth-compatible devices, display and
operations may be different, and functions such as transfer or exchange may not be possible with all
Bluetooth-compatible devices.
Send Information Using Bluetooth
You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device
such as a phone or notebook computer.
Types of Data You Can Send via Bluetooth
You can send the following types of information, depending on the device you are sending to:
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223
●
Images and videos
●
Calendar events
●
Contacts
●
Audio files
In the instructions below, Contacts data is being used as an example.
Sending Contacts Data via Bluetooth
1. From home, tap Apps
> Contacts
 You will see the Contacts list.
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224
2. Tap a contact to send.
3. Tap Menu
> Share > Bluetooth.
4. If you are prompted to turn on Bluetooth, tap Turn on.
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225
5. Tap the name of the receiving device.
6. If prompted, accept the connection on the receiving device, and enter the same passcode on both
your phone and the other device, or confirm the auto-generated passcode.
7. On the receiving device, accept the file.
 The contact information is sent.
Receive Data via Bluetooth
Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music
tracks, and documents such as PDFs.
1. When another device attempts to send a file to your phone via Bluetooth, you will see a request
to accept the file in the status bar.
2. Drag the status bar down to display the notifications panel and then tap the Bluetooth share
notification.
3. Tap Accept.
 The file is sent to your phone.

When your phone receives a file, you will see a notification. To open the file immediately, pull
down the status bar to display the notification panel, and then tap the notification.

When you open a received file, what happens next depends on the file type:
•
Connectivity
Media files and documents are usually opened directly in a compatible application. For
example, if you open a music track, it starts playing in a music app you choose.
226
•
For a vCalendar file, tap OK and the vCalendar event is imported to your local calendar
account. (For more information on using the Calendar, see Calendar.)
•
For a vCard contact file, all contacts in the file will be imported to your phone contacts
automatically.
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227
Settings
The following topics provide an overview of items you can change using your phone’s Settings menus.
Basic Settings
From the home screen, tap Apps
> Settings
to access your phone’s settings menu.
The table below outlines the top-level settings categories.
Category
Description
Wi-Fi
Enable and set Wi-Fi options
Bluetooth
Enable Bluetooth connections
Mobile networks
Set mobile network functions
Hotspot
Share your mobile data service by turning your phone into a Wi-Fi hotspot.
Data usage
Check your phone’s data usage
More
Manage airplane mode, VPN, and default SMS app
Display
Set wallpaper, brightness, etc.
Sound & notification
Set ringtone, volume, vibration, etc.
Security
Set your security options such as screen lock, encryption, credential storage,
etc.
Navigation key
Switch the positions of the Back key and the Recent Apps key
Date & time
Set date, time, time zone, and time format
Language & input
Set system language and input (keyboard, voice, mouse, trackpad) options
Google
Configure Google services options
Location
Select your phone’s location access options
Storage
Manage internal storage on your phone and options for your SD card and
other connected storages
Battery
Monitor battery usage
Settings
228
Category
Description
Apps
Manage installed applications
Memory
Monitor memory usage
Users
Manage user accounts that can access your phone
Connect to PC
Select the USB connection type between your phone and PC
Backup & reset
Back up your phone's data and settings and reset the phone to the original
factory settings
Accounts
Add and manage all your email, social networking, corporate, and
picture/video sharing accounts
Accessibility
Enable and manage accessibility-related applications
Printing
Configure Google Cloud Print service
Activate this device
Activate your new phone or use additional self-service options
System updates
Update your PRL, user profile, Android software, phone firmware
About phone
Access important phone and legal information
Settings
229
Access Settings
1. From home, tap Apps
> Settings
 The settings menu opens.
2. Select categories and then select your settings options.
 Settings are made and applied.
Tip: You can also access settings from the notification panel. Pull down the status bar and tap Settings
Wi-Fi Settings Menu
The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and
configure advanced Wi-Fi options.
For more information about Wi-Fi settings, see Wi-Fi.
1. From home, tap Apps
Settings
> Settings
230
2. Tap Wi-Fi.
 The Wi-Fi settings menu appears.
3. Tap the Wi-Fi slider to turn Wi-Fi on.
 Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.

To disable Wi-Fi, tap the slider again.
4. Tap a Wi-Fi network, enter the password, and tap Connect.
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231
 Your phone is connected to the Wi-Fi network. You will see (
) in the status bar.

The password, for a household wireless LAN router, is sometimes found on a sticker on the
router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For
password for a public wireless LAN, check with user's service provider.

Entering a password is not required if an access point is not security protected.
Advanced Wi-Fi Settings
The advanced Wi-Fi settings menu lets you set up and manage wireless access points.
●
●
Enable Notification when Open Networks Are Available: From Wi-Fi settings, tap Menu
Advanced and tap the Network notification slider.

The setting is available when Wi-Fi is turned on.

Tap Network notification to turn the option on or off.
Allow Some Services to Scan for Networks even when Wi-Fi is Off: From Wi-Fi settings, tap
Menu

> Advanced and tap the Scanning always available slider.
Tap Scanning always available to turn the option on or off.
●
Set Timing for Pausing a Connection: From Wi-Fi settings, tap Menu
Wi-Fi on during sleep and then select a setting.
●
Install Certificates for Secured Wi-Fi Networks: From Wi-Fi settings, tap Menu
Install certificates and then select the file to install.
●
Use Wi-Fi Direct: From Wi-Fi settings, tap Menu
●
> Advanced > Keep
> Advanced >
> Advanced > Wi-Fi Direct.

The setting is available when Wi-Fi is turned on.

For more information, see Wi-Fi Direct.
Use WPS to Connect to a Wi-Fi Network: From Wi-Fi settings, tap Menu
WPS Push Button or WPS Pin Entry.
> Advanced >

The settings are available when Wi-Fi is turned on.

If you tap WPS Push Button, press the WPS button on the access point and the access
point will recognize your phone and add it to the network.

If you tap WPS Pin Entry, enter the PIN number displayed on the phone into the access
point's setup page. Your phone automatically finds the access point and configures the
connection.
Note: For detailed information about the WPS feature of the access point, please refer to its user
documents.
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232
Check MAC Address: From Wi-Fi settings, tap Menu
●

MAC Address appears below ―
MAC address.‖
Check IP Address: From Wi-Fi settings, tap Menu
●

> Advanced.
> Advanced.
IP Address appears below ―
IP address.‖
Bluetooth Settings
Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files,
and more. For details on your phone’s Bluetooth usage, see Bluetooth.
1. From home, tap Apps
> Settings
2. Tap Bluetooth.
 The Bluetooth settings open.
Bluetooth Settings Operations
●
Enable Bluetooth: In Bluetooth settings, tap the slider at the top of the menu.

Settings
Alternatively, pull down the status bar to display the notifications panel and then tap
Bluetooth to turn Bluetooth on or off.
233
●
●
●
Pairing Bluetooth Devices: Make sure the other devices are set to be discovered. From
Bluetooth settings, tap the device name in ―A
vailable devices‖ and follow the onscreen
instructions.

Depending on the device, you may be required to enter or accept a passkey.

If the target device does not appear, tap Menu

This setting is available when Bluetooth is enabled.
Change the Name of a Paired Device: From Bluetooth settings, tap Settings
paired device name, tap the current name, enter a new name, and tap OK.

Emoji cannot be used in a device name.

This setting is available when Bluetooth is enabled.
Canceling Pairing: From Bluetooth settings, tap Settings
then tap Forget.

●
●
next to a
next to a paired device name, and
This setting is available when Bluetooth is enabled.
Enable Service from Paired Device: From Bluetooth settings, tap Settings
device name, and then tap the listing under Use for.

If a confirmation prompt appears, follow the onscreen instructions.

This setting is available when Bluetooth is enabled.

This setting is available when the paired device is providing a service.
Search for Other Devices: From Bluetooth settings, tap Menu

●
> Refresh to search again.
next to a paired
> Refresh.
This setting is available when Bluetooth is enabled.
Check Files Received via Bluetooth Transfer: From Bluetooth settings, tap Menu
received files, and follow the onscreen instructions.
> Show
Mobile Network Settings
The Mobile networks options let you enable your phone's mobile data access and set your preferred
network mode.
Settings
234
Enable Data Services
1. From home, tap Apps
> Settings
> Mobile networks.
2. Tap Data Enabled to enable or disable data services over the mobile network.
Note: Certain data service request may require additional time to process. While your phone is loading
the requested service, the touchscreen may appear unresponsive when in fact it is functioning properly.
Allow your phone some time to process your data usage request.
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235
Switch Network Mode
1. From home, tap Apps
> Settings
> Mobile networks > Preferred network type.
2. Tap LTE/CDMA or CDMA.
Data Usage Settings
The data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict
hotspot usage, and more.
1. From home, tap Apps
Settings
> Settings
236
2. Tap Data usage.
 The data usage window opens.
Data Usage Settings Operations
●
Enable Mobile Data: In Data usage window, tap the Data Enabled slider to enable or disable the
service.

●
●
Enable Restrictions on Mobile Data Usage: From the Data usage window, tap Set mobile data
limit to enable restriction and tap OK to confirm.

With restriction turned on, drag the horizontal Limit slider up or down to set the data usage
limit and data warning amount.

This setting is available when mobile data is enabled.
Set Date for Resetting Data Usage: To set the data usage measuring cycle, from the Data
usage window, tap the box above the data usage graph, tap Change cycle, set a reset date, and
tap Set.

●
Settings
If a confirmation appears, follow the onscreen instructions.
This setting is available when mobile data is enabled.
Check Data Usage for Each Application: To see how your data is being used in the current
time cycle, tap an app name to see its usage for the period.
237
●
●
Enable Restriction on Mobile Data in Background: From the Data usage window, tap Menu
Restrict background data.

This setting stops some apps and services from working unless your phone is connected to a
Wi-Fi network.

If a confirmation appears, tap OK.
View Both Mobile Data and Wi-Fi Usage: From the Data usage window, tap Menu
Wi-Fi.
> Show

Tap Menu
> Hide Wi-Fi to disable the feature.

When the feature is on, you will see a CELLULAR tab and a WI-FI tab at the top of the Data
usage window. Tap WI-FI to view your phone’s Wi-Fi data usage.
More Settings
The more settings menu provides access to additional wireless and network options, including default
messaging app, VPN, and airplane mode.
More Settings Options
Setting
Description
Airplane mode
Disable all settings that emit or receive signals. Phone stays powered on
VPN
Add a Virtual Private Network (VPN)
Default SMS app
Set a default SMS/MMS app
USB tethering
Share your mobile data service via USB cable.
Bluetooth tethering
Share your mobile data service via Bluetooth.
Access More Settings Options
1. From home, tap Apps
Settings
> Settings
238
2. Tap More.
3. Set items.
 Your settings are saved and implemented.
Airplane Mode
Airplane mode allows you to use many of your phone's features, such as Gallery, Camera, and Music,
when you are on an airplane or in any other area where making or receiving calls or data is prohibited.
When you set your phone to Airplane mode, it cannot send or receive any calls or access online
information.
To quickly turn Airplane mode on or off:
■
Settings
Press and hold the Power/Lock key, and then tap Airplane mode.
239

When in airplane mode, the status bar will display
To turn Airplane mode on or off in Settings:
1. From home, tap Apps
> Settings
2. Tap More.
3. Tap the Airplane mode slider. When in airplane mode, the status bar will display
Virtual Private Networks (VPN)
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to
connect and access resources inside a secured local network, such as your corporate network.
Prepare Your Phone for VPN Connection
Depending on the type of VPN you are using at work, you may be required to enter your login credentials
or install security certificates before you can connect to your company’s local network. You can get this
information from your network administrator.
Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For
information about setting up and using these connections on your phone, see Browser and Turn Wi-Fi On
and Connect to a Wireless Network.
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Set Up Secure Credential Storage
If your network administrator instructs you to download and install security certificates, you must first set
up the phone’s secure credential storage before setting up a VPN.
1. From home, tap Apps
> Settings
2. Tap Security > Install from SD card.
3. Select the certificate file you need to install. Only certificates that you have not installed are
displayed.
4. If prompted, enter the certificate password and tap OK.
5. Enter a name for the certificate and tap OK.
Note: If you have not set a PIN or password for your phone, you are prompted to set one up.
Add a VPN Connection
Use the VPN settings menu to add a VPN connection to your phone.
1. From home, tap Apps
> Settings
2. Tap More > VPN.
 The VPN settings window appears.
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3. Tap Add VPN profile
, and then enter the information for the VPN you want to add.

Information may include Name, Type, Server address, PPP encryption (MPPE), and
advanced options.

Set up all options according to the security details you have obtained from your network
administrator.
4. Tap Save.
 Your VPN is added to the VPNs section of the VPN settings window.
Connect to or Disconnect from a VPN
Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy.
Access the VPN Settings Window
1. From home, tap Apps
> Settings
2. Tap More > VPN.
 The VPN settings window appears.
Connect to a VPN
1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to.
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2. When prompted, enter your login credentials, and then tap Connect.
 You will connect to the selected VPN.

When you are connected, a VPN connected icon appears in the status bar.
3. Open the Web browser to access resources such as intranet sites on your corporate network.
Disconnect from a VPN
1. Pull down the status bar to open the notification panel.
2. Tap the VPN connection to return to the VPN settings window.
3. Tap the VPN connection to disconnect from it.
 Your phone disconnects from the VPN.

When your phone has disconnected from the VPN, you will see a VPN disconnected icon in
the notification area of the status bar.
Default SMS App Settings
If you have multiple messaging apps installed on your phone, you can choose the app your phone uses
for messaging. The app you select here will be used when you choose Messaging in other apps, such as
when sharing items like pictures or video.
1. From home, tap Apps
> Settings
2. Tap More > Default SMS app.
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3. Choose a messaging app.
 The default messaging app is set.
Note: If you choose a default messaging app other than Messaging (for example, Google Hangouts), you
will not be able to use the Messaging app unless you restore it as the default messaging app.
USB Tethering
USB tethering allows you to share your phone's mobile data connection with a computer through the
supplied USB cable.
1. Connect your phone to the computer with the supplied USB cable.
2. From home, tap Apps
> Settings
> More.
3. Touch USB tethering to turn it on.
 Tethering is turned on, and your phone’s Internet connection can be shared with the connected
computer. To stop sharing your data connection, switch off USB tethering or disconnect the
USB cable.
Bluetooth Tethering
Bluetooth tethering allows you to share your phone's mobile data connection with other devices via
Bluetooth.
1. Pair your phone with the target device via Bluetooth. See Pair Bluetooth Devices.
2. Set the target device to obtain data connection via Bluetooth.
3. From home, tap Apps
> Settings
> More.
4. Touch Bluetooth tethering to turn it on.
Display Settings
Use the phone's display settings menu to adjust items such as wallpaper, brightness, screen timeout, and
more.
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Display Settings Overview
The display settings menu allows you to configure the following options:
Display Setting
Description
Brightness level
Set the screen brightness
Adaptive brightness
Set whether to automatically adjust the screen brightness for available
light
Wallpaper
Set a wallpaper
Auto-rotate screen
Set whether to allow the screen to rotate the display with the phone
orientation, where applicable
Sleep
Set a screen timeout duration
Note: Longer durations discharge the battery more quickly.
Daydream
Manage the screensaver of colors or photos
Font size
Set font size for display
Pulse notification light
Set whether to flash the light beneath the Home key
missed calls, new messages, and other events
Accelerometer Calibration
Calibrate the phone's accelerometer when you detect any error during
use
Navigation key light
duration
Control the back light duration of the Home Key
to notify you of
Access Display Settings
1. From home, tap Apps
Settings
> Settings
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2. Tap Display.
3. Set your display options.
 Your display settings are saved and applied.
Sound & Notification Settings
The sound & notification settings menu lets you control your phone’s audio, from ringtones and alerts to
tap tones and notifications.
Sound & Notification Settings Overview
The sound & notification settings menu allows you to configure the following options:
Sound Setting
Description
Volume
Set volume for media, alarms, ringtones, and notifications
Do Not Disturb
Set silence and interruption rules. See Do Not Disturb Mode
Phone ringtone
Set your phone’s default ringtone
Default notification
ringtone
Set the default tone for phone notifications
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Sound Setting
Description
Vibrate pattern
Set the pattern of vibration when vibration is enabled for notifications
Other sounds
Manage system sounds including dial pad tones, screen lock sounds,
charging sounds, touch sounds, vibration on touch, and emergency tone
Notification mode
Select the sound and vibration mode of notification
Silent power-on/off
Set whether to silence to power-on and power-off sounds
When device is locked
Set the appearance of notification content on the lock screen
App notifications
Set the notification appearance for each app. You can allow an app to
show notification in priority mode, slide notifications on the current
screen, hide sensitive content on the lock screen, or block all notifications
from an app completely
Notification access
Manage the authority of individual apps to access notifications
Do Not Disturb access
Manage the authority of individual apps to access Do Not Disturb
Access Sound Settings
1. From home, tap Apps
Settings
> Settings
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2. Tap Sound & notification.
3. Set your sound options.
 Your sound settings are saved and applied.
Security Settings
The Security settings menus let you set screen lock and encryption options, password visibility,
administrator settings, credential storage options, and other advanced options.
Security Settings Overview
Many security settings are dependent on Screen lock settings, SIM lock settings, etc. The following table
outlines the settings available through the Security settings menu:
Security Setting
Description
Screen lock
Protect your phone with a screen lock that you must input to use the
phone
Make pattern visible
Show the pattern as you draw it (this option available when a "pattern"
screen lock is set)
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Security Setting
Automatically lock
Power button instantly
locks
Lock screen message
Smart Lock
Description
Set the time needed for the screen lock protection to be activated after
the screen turns off
Note: This option is available when pattern, PIN or password is set as the
screen lock.
Set whether to activate lock protection immediately when you press the
Power/Lock key
Note: This option is available when pattern, PIN or password is set as the
screen lock.
Set the text that you may display on the lock screen
Keep the phone unlocked when connected to trusted devices, in trusted
places, unlocked by trusted faces or voices, or as long as you keep
holding or carrying the device
Note: You need to sign in to your Google Account on the phone to use
this feature.
Encrypt phone
Encrypt all data on your phone
Set up SIM card lock
Lock the SIM card or change the SIM PIN
Make passwords visible
Toggle to show or hide passwords when entering form data
Device administrators
View or turn off device administrators
Unknown sources
Allow or deny installation of apps from sources other than the Google
Play store app
Storage type
Check the credential storage type
Trusted credentials
Display trusted CA certificates
Install from SD card
Install certificates from the phone storage or an optional installed SD card
Clear credentials
Clear the credential storage and delete all certificates
Trust agents
View or deactivate trust agents
Screen pinning
Keep a screen of your choice in view, so that others cannot switch to
other apps and access your personal information
Apps with usage access
Turn on or off some apps' access to your phone usage information
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Access Security Settings
1. From home, tap Apps
> Settings
2. Tap Security.
 The Security settings menu opens.
3. Set your security options.
 Your security settings are applied and saved.
Screen Lock Settings
The lock screen settings let you set your method for unlocking your phone, customize lock screen options,
and enter your owner information to be displayed on the lock screen.
Screen Lock
You can increase the security of your phone by creating a screen lock. When enabled, you have to draw
the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock
the phone’s control keys, buttons, and touchscreen.
In order from least secure to most secure, the available screen lock options are:
●
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None
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●
Long press
●
Pattern
●
PIN
●
Password
Important: To protect your phone and data from unauthorized access, it is recommended that you use
the highest security level available (Password protection). It is also recommended you frequently change
your password to ensure the safety of your phone and personal data.
Access Screen Lock Settings
1. From home, tap Apps
> Settings
2. Tap Security > Screen lock.
 The Screen lock settings menu opens.
Use Long Press to Unlock the Screen
From the Screen lock menu, tap Long press to save the setting.
■
 The screen lock is set.
Use a Screen Unlock Pattern
1. From the Screen lock menu, tap Pattern.
2. Choose whether you want to further protect your phone with the screen lock before it starts up,
and then tap Continue.
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3. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or
diagonal direction. Lift your finger from the screen when finished.
 The phone records the pattern.
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4. Tap Continue.
5. When prompted, draw the screen unlock pattern again, and then tap Confirm.
 The screen unlock pattern is saved.
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6. Choose how to show notifications on the lock screen and then tap Done.
 The screen lock is set.

If you fail to draw the correct unlock pattern on the screen after five attempts, you will be
prompted to wait for 30 seconds before you can try again.
Note: Turn off the Make pattern visible switch if you do not want the unlock pattern to display on the
screen when you unlock it.
Note: To change your unlock screen pattern, from home, tap Apps
Screen lock.
Settings
> Settings
> Security >
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Use a Screen Unlock PIN
1. From the Screen lock menu, tap PIN.
2. Choose whether you want to further protect your phone with the screen lock before it starts up,
and then tap Continue.
3. Enter a PIN, tap Continue, re-enter your PIN, and tap OK to save the setting.
 The screen lock is set.

If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30
seconds before you can try again.
Use a Screen Unlock Password
1. From the Screen lock menu, tap Password.
2. Choose whether you want to further protect your phone with the screen lock before it starts up,
and then tap Continue.
3. Enter a password, tap Continue, re-enter your password, and tap OK to save the setting.
 The screen lock is set.
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
If you fail to enter the correct password after five attempts, you will be prompted to wait for 30
seconds before you can try again.
Important: To protect your phone and data from unauthorized access, it is recommended that you use
the screen unlock password (highest security). It is also recommended that you frequently change your
password to ensure the safety of your phone and personal data.
Disable the Screen Lock
Follow the instructions below to turn off your current screen lock.
1. From home, tap Apps
> Settings
> Security.
 The Security settings menu opens.
2. Tap Screen lock.
3. Draw your unlock screen pattern, enter your PIN, or enter your password.
4. Tap None.
 The screen lock is disabled.
Note: If you fail to enter the correct password after five attempts, you will be prompted to wait for 30
seconds before you can try again.
Navigation Key Setting
The Navigation key setting menu allows you to exchange the positions of the Back key
Recent Apps key .
and the
To swap the positions of the two keys:
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1. From home, tap Apps
> Settings
> Navigation key.
2. Tap an option.
Date & Time Settings
Use the Date & time settings menu either to automatically use the network-provided date and time or
manually set these values, as well as select time and date format options.
Date and Time Overview
The following date and time options may be configured:
Date and Time Option
Description
Automatic date & time
Set the date and time automatically via the connected mobile network
Automatic time zone
Set the time zone automatically via the connected mobile network
Set date
Set the date manually (only available when Automatic date & time option
is disabled)
Set time
Set the time manually (only available when Automatic date & time option
is disabled)
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Date and Time Option
Description
Select time zone
Set the time zone manually (only when Automatic time zone is disabled)
Use 24-hour format
Enable or disable 24-hour format
Access Date and Time Options
1. From home, tap Apps
> Settings
2. Tap Date & time.
3. Set available date and time options.
 Your date and time settings are applied and saved.
Language & Input Settings
Your phone’s language & input settings let you select a language for the phone’s menus and keyboards,
select and configure keyboard settings, configure speech input settings, and set your phone’s
mouse/trackpad options.
Language & Input Settings Overview
You can set the following options in the Language & input settings menu:
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Language and Input
Setting
Description
Language
Set the language for your display and menus
Spell checker
Turn on or off the feature and configure Google Spell Checker options to
check for spelling errors when entering text
Personal dictionary
Add words to a personal phone dictionary to improve word suggestion
and spell check when entering text
Current Keyboard
Set the default method for entering text and enable/disable installed input
methods
Google Keyboard
Set Google Keyboard options
TouchPal
Set TouchPal keyboard options
Google voice typing
Set options for Google Voice text entry
Text-to-speech output
Set text-to-speech options
Pointer speed
Set the speed of the pointer for a mouse/trackpad
Access Language and Input Setting Options
1. From home, tap Apps
Settings
> Settings
259
2. Tap Language & input.
 The Language and input settings menu opens.
3. Set options.
 The language and input settings are applied and saved.
Language and Input Options
Some of the language and input options are detailed below.
●
Set the Display Language: From the Language & input settings menu, tap Language and then
tap a language to assign it.
●
Set Input Method: From the Language & input settings menu, tap Current keyboard and then
tap an input method.
●
Enable Voice Input: From the Language & input settings menu, tap Current keyboard >
Choose keyboards and toggle the Google voice typing option on or off.
●
Set Google Keyboard Options: From the Language & input settings menu, tap Google
keyboard and configure your keyboard options.
●
Set Output for Text-to-Speech Output: From the Language & input settings menu, tap Text-tospeech output, tap a settings option, and follow the onscreen instructions.
●
Set Speed of Pointer for Mouse/Trackpad: From the Language & input settings menu, tap
Pointer speed, drag the bar to adjust the speed, and tap OK.
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Location Settings
Your Location settings menu lets you select how your phone determines its location (using the wireless
networks, GPS satellites, both, or neither).
Location Settings Overview
Your Location settings menu allows you to configure the following options.
Location Setting
Description
Mode
Select a locating method: High accuracy, Battery saving, or Device only
Recent location requests
Check the applications that recently used location services
Location services
Manage installed location services such as Qualcomm Izat™ hardware
accelerated location and Google Location History
®
Enable Location Services
Before using any features that require location assistance, you must enable your phone’s location
services.
1. From home, tap Apps
Settings
> Settings
261
2. Tap Location.
3. Tap the setting to toggle Location on or off.
 Your phone’s location services are enabled.

If you see a confirmation, follow the onscreen instructions to connect.
Access Location Settings
1. From home, tap Apps
> Settings
2. Tap Location.
3. Configure the desired settings.
 Your location settings are applied and saved.
Storage Settings
The storage settings menu lets you manage internal storage on your phone and provides options for your
SD card (not included).
Storage Settings Overview
The storage settings menu allows you to configure the following options:
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Storage Setting
Description
Save location
Set the default location for new data, such as files downloaded, photos
captured, and voice recorded
Device storage
View the available device storages (such as the phone storage) and
manage their spaces and use
Portable storage
View the available portable storages (such as an SD card) and manage
their spaces and use
Access Storage Settings
1. From home, tap Apps
> Settings
2. Tap Storage.
3. Tap an item and configure the settings you need.
Battery Settings
Monitor your phone’s battery usage through this settings menu. View which functions are consuming your
battery’s charge and at what percentage. You can also use the Battery saver or optimize apps to improve
battery life.
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1. From home, tap Apps
> Settings
2. Tap Battery.
3. Tap items to view details.
 Check your battery condition and access additional options.
Apps Settings
Manage installed applications.
Applications Settings Overview
Touch an installed application in the Apps settings menu to see its information and access options that
may include the following.
Apps Setting
Description
Force stop
Stop the application
Uninstall
Uninstall the application
Disable/Enable
Disable or enable the application
Storage
Check the storage information and clear app data or cache
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Apps Setting
Description
Data usage
Check how much data has been used by the app during the time cycle
and restrict background data for the app
Permissions
Check or change the app permissions
Notifications
Manage the app notifications in the notification panel and the lock screen.
You can set the priority, sensitivity, and more
Open by default
Check the app's supported links and set whether to open the links in the
app, and clear the app's defaults
Battery
Check the battery use details of the app since last full charge
Memory
Check how much memory has been used by the app
Access Applications Settings
1. From home, tap Apps
> Settings
2. Tap Apps.
3. Tap an app to configure its options.
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Memory Setting
Monitor the average memory use and performance of your phone.
To access memory setting:
1. From home, tap Apps
> Settings
2. Tap Memory.
3. Tap the time duration to check average memory use during that time.

To check the memory use breakdown by apps, touch Memory used by apps.
Users Settings
The Users settings allow you share your phone with others by creating three additional user accounts.
Each user has their own storage space, wallpaper, screen lock and so on.
1. From home, tap Apps
Settings
> Settings
266
2. Tap Users.
3. Manage your user settings as needed.
User Settings Operations
●
Set up a New User: In the Users screen, tap Add user > OK > Set up now and follow the
prompts on the screen.
●
Delete a User: In the User screen, tap
next to the user and select Remove user > Delete.
Note: A Guest account is available by default in case anyone needs to use your phone temporarily. This
user account cannot be deleted.
Note: When other users is finished using your phone, he or she can tap Menu > Delete 
from this device in the User screen to delete the account and related data from your phone.
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●
Manage Users' Authority to Use Phone Call and Messaging: In the Users screen, tap
next to the user and tap Turn on phone calls & SMS.
●
Switch Users: In the Users screen, tap the user name you want to switch to.
Note: You can switch users in the quick settings menu. Pull down the status bar to display the
notifications panel. Then tap
and tap the user icon at the top right to select users.
Connect to PC Settings
The Connect to PC settings menu lets you select the USB connection type between your phone and PC.
For more information, see Transfer Files Between Your Phone and a Computer.
Access Connect to PC Settings
1. From home, tap Apps
> Settings
> Connect to PC.
2. Tap one USB connection type.
Note: Uncheck Don't ask me again to be prompted to select a connection type each time you connect
the phone to a PC.
Backup & Reset
Your phone’s Backup & reset menu lets you back up your phone’s data and settings to Google servers
before resetting your phone to the original factory settings. The Factory data reset erases all data from
the phone’s application storage, including:
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●
Your Google Account
●
All other email and social networking accounts
●
System and application data and settings
●
Downloaded applications
Backup and Reset Overview
The following options are available in the Back up and reset menu:
Backup and Reset Option
Description
Back up my data
Enable backup for application data, Wi-Fi passwords, and other settings
to Google servers
Backup account
Select the account used to back up data
Automatic restore
When reinstalling an application, backed up settings and data will be
restored
Network settings reset
Reset Wi-Fi, mobile data, and Bluetooth settings
Factory data reset
Reset all settings and delete all data on phone
●
Performing a factory data reset erases all data on the phone. It is recommended that you back up
important data before performing a factory data reset.
●
Erased information cannot be restored. Only erase data after you are sure you have saved
everything you need.
Access Backup and Reset Options
1. From home, tap Apps
Settings
> Settings
269
2. Tap Backup & reset.
 The Backup & reset menu opens.
3. Set options.
 The backup and reset settings are applied and saved.

If you’re performing a Factory Data Reset, follow the prompts to confirm the data removal.
The phone will erase all data and reboot.
Factory Data Reset
Tip: Before performing a factory data reset on your phone, you may want to unmount an installed SD
memory card to avoid losing any data you may have stored on it. From home, tap Apps
> Storage and tap Unmount
> Settings
next to the name of your SD card.
1. From the Backup & reset menu, tap Factory data reset.
2. Read the factory data reset information page and tap Reset phone.
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3. Tap Erase everything.
 Your phone will power down and reset itself, which may take up to 10 minutes.

Once the phone has reset, it will run through the Hands Free Activation and update
processes again. When finished, you will see the Welcome screen and Setup application.
See Complete the Setup Screens to start over.
Accounts
The Accounts settings menu lets you add and manage all your email, social networking, and picture and
video sharing accounts.
Set Up a New Account
1. From home, tap Apps
Settings
> Settings
271
2. Tap Accounts > Add account.
 An Add account window appears.
3. Tap an account type and then follow the onscreen instructions to add the required account
information.
 The account is added to the accounts list.
Manage Existing Accounts
1. From home, tap Apps
> Settings
2. Tap an account type displayed below Accounts.
3. Tap an account in the category.
 The account settings menu appears.
4. Select your account settings.
 The account options are updated.
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Accessibility Settings
The accessibility menu lets you enable and manage accessibility-related applications.
Accessibility Settings Overview
The following accessibility options may be configured:
Accessibility Option
Description
TalkBack
Set the TalkBack service to help blind or low-vision users access the
phone
Switch Access
Set Switch Access to allow you to control the phone using configurable
key combinations
Magnification gestures
Set whether to allow zooming in and out the screen content by tripletapping the screen
Large text
Set whether to enlarge the text on the screen
High contrast text
Set whether to display onscreen text with higher contrast
Color inversion
Set whether to display screen content with its colors inverted
Color correction
Set whether to correct color on the screen for color-blind users
Text-to-speech output
Set text-to-speech options
Notification reminder
Set whether to remind you of notifications
Captions
Set the language, text size, and style for the captions
Audio Type
Set the type of the phone's audio output
Sound Balance
Set the sound volume balance
Physical key vibrating
Set whether to let the phone vibrate when you press the physical buttons
(the Power/Lock key and the Volume keys)
Touch & hold delay
Adjust the delay required for the phone to notice your "touch & hold"
gesture (for example, when you want to move an app to the home
screen)
Power button ends call
When enabled, you can press the Power/Lock key to end phone calls
without turning the screen off
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Accessibility Option
Description
Auto-rotate screen
Set whether to allow the screen to rotate the display with the phone
orientation, where applicable
Speak passwords
Get spoken feedback while typing passwords
Accessibility shortcut
When this feature is enabled, you can quickly enable accessibility
features following the steps prompted on the Accessibility shortcut screen
Access Accessibility Options
1. From home, tap Apps
> Settings
2. Tap Accessibility.
3. Set available accessibility options.
 Your accessibility settings are applied and saved.
Printing
The Printing menu lets you configure Google's Cloud Print service. You can connect your printer to your
Google Account and then add the printer on your phone in the Printing menu. After that, you can send
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documents, pictures, emails, or web pages from your phone to the printer wirelessly and have them
printed out.
Connect Your Printer to Your Google Account
How you connect your printer to your Google Account depends on the type of your printer.
For traditional printers, follow the steps below.
1. Connect the printer to your computer and install necessary software so that the printer is ready
for printing.
2. Open the Chrome Web browser on the computer and go to the Settings page.
3. Click Add printers and follow the prompts to add the printer to your Google Account. You need
to sign in to your Google Account in Chrome.
For Cloud Ready Printers, you can connect it to the Internet and register it to your Google Account
directly without using a computer.
Use Cloud Print on Your Phone
To use Google Cloud Print on your phone, you must sign in to your Google Account.
If you haven't added a printer on the phone or haven't turned on the Cloud Print feature, tap Apps
Settings
> Printing > Cloud Print from home to enable this function or add a printer registered to
your Google Account.
1. Open a file on the phone and select the option for print. For example, open a web page with the
Chrome app and tap Menu
Settings
> Print….
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2. Select a printer you have added to the phone or tap
away.
> All printers… to add a printer right
3. Configure other print job options, such as number of copies, color, and paper size.
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4. Touch Print
to send the print job wireless to your printer through Google Servers.
Note: Instead of selecting a printer, you can also choose to save the file to Google Drive or as a PDF file.
Activate This Device
The Activate this device menu lets you activate a new phone or use additional self-service options such
as checking the status of an in-service phone.
1. From home, tap Apps
> Settings
2. Tap Activate this device.
 The Self Service menu appears.
3. Follow the onscreen prompts to activate your phone or review your summary.
 Your phone activates. If already activated on an account, you will see a usage and plan
summary.
System Updates
The System updates menu lets you update your PRL (preferred roaming list), your user profile, your
Android software, and your phone firmware.
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1. From home, tap Apps
> Settings
2. Tap System updates and select an option and follow the prompts to complete the update.

For complete system update information, see Update Your Phone.
About Phone
The About phone menu lets you access important phone and legal information.
About Phone Overview
The following About phone items may be reviewed or set:
About Phone Item
Description
Status
Check your phone’s status
Legal information
Check open source license information, Google legal document, etc.
4G settings
Check the 4G LTE network provider and your IP address
Model number
Check the phone’s model number
Android version
Check the Android version number
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About Phone Item
Description
Android security patch
level
Check the Android security patch level
Baseband version
Check the phone’s baseband version
Kernel version
Check the phone’s kernel version
SW Version
Check the current phone software version
HW Version
Check the current phone hardware version
Access About Phone Options
1. From home, tap Apps
> Settings
2. Tap About phone.
3. Select or view available options.
 Your phone information is displayed.
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For Assistance
The following topics address areas of support for your phone, including troubleshooting, specifications,
account information, warranty information, and customer service contact information.
Troubleshooting
Check the problems and solutions below for troubleshooting solutions for common phone issues.
Check Here First
Problem: Phone freezes/operation is unstable.
Solution: Turn the phone on again. If you are unable to turn the phone off, remove and replace the
battery, and then turn the phone on again. Data that was being edited is erased after your phone is
powered on again.
Problem: Operation is unstable after a new application was installed.
Solution: The newly installed application may be the cause. Uninstall the application in Safe mode.
See Uninstall an App. To turn the phone on in Safe mode:

Press and hold the Power/Lock key > touch and hold Power off, read the disclaimer for safe
mode, and then tap OK.
•
After turning the phone on in Safe mode, "Safe Mode" appears at lower left.
•
After restarting in Safe mode, your phone can be powered on as usual.
•
Before turning the phone on in Safe mode, it is recommended that you back up important
data.
•
By powering the phone on in Safe mode, added widgets may not be displayed.
Problem: Cannot use phone, mail, or Internet.
Solution 1: Check whether you are where signal is weak or out of service area.
Solution 2: Power the phone on again.
Solution 3: Is the phone in Airplane mode? To check that Airplane mode is canceled:

From home, tap Apps
> Settings
> More and touch the Airplane mode slider.
Solution 4: Is data communication disabled? To check that data communication is enabled:

From home, tap Apps
slider.
For Assistance
> Settings
> Mobile networks and touch the Data Enabled
280
Solution 5: Is a disabled access point set? To reset to initial settings:

From home, tap Apps
Menu
> Settings
> Mobile networks > Access Point Names >
> Reset to default.
Problem: Battery level goes down quickly.
Solution: Are you where signal is weak or have been out of service area for a long period? Calling
where signal is weak or being out of service area uses a lot of battery.
Problem: Cannot install applications.
Solution: Applications cannot be installed with only a little free space on the phone or SD card. To
check free space, see Storage Settings. Applications not supported by your phone cannot be installed.
Problem: Cannot unlock screen.
Solution: Power the phone on again. If you are unable to turn the phone off, remove and replace the
battery, and then power the phone on again. Data that was being edited is erased after the phone is
powered on again.
Specifications
The following tables list your phone’s and battery’s specifications.
Phone Specifications
Item
Weight
Continuous Talk Time
Continuous Standby Time
Description
Handset alone: Approx. 117 g
Battery installed: Approx. 175 g
3G: Approx. 26.6 hours
3G: Approx. 574 hours
4G: Approx. 544 hours
Charging Time
Approx. 184 minutes
Dimensions
Approx. 154.3 x 76 x 9.3 mm
Maximum Output
For Assistance
3G: #.## W
GSM: #.## W
281
Item
Description
Up to 150 Mbps downlink/up to 50 Mbps uplink
Communication Speed
(theoretical speeds, actual speeds dependent on the network)
Battery Specifications
Item
Description
Voltage
3.8 V
Type
Lithium-ion Polymer
Capacity
3080 mAh
Dimensions (W x H x D)
Approx. 81.7 x 62 x 4.7 mm
Boost Account Information and Help
Find out about managing your account online and on your phone, buying additional minutes for your plan,
and getting help.
For more information about your Boost Mobile account, as well as other Boost Mobile services, visit us at:
boostmobile.com.
Manage Your Account
Access information about your account. You can:
●
Check your minutes.
●
Re-Boost (add money to your account).
●
Change plans.
●
And more.
®
From Your Phone
Access account information and other self-service tools from Boost Zone.
■
From home, tap Apps
> Boost Zone
You can also dial directly for access to certain information:
●
Dial
For Assistance
(#BAL) to check account balance.
282
●
Dial
(#ADD) to make a payment.
●
Dial
to launch Boost Zone or call Boost Customer Care (depending on your Settings)
to get answers to other questions.
From Your Computer
■
Visit boostmobile.com, click My Account, and log in with your wireless phone number and
account PIN.
From Any Other Phone
■
Boost Customer Care: 1-888-BOOST-4U (1-888-266-7848).
Re-Boost
Boost Mobile makes it easy to add money to your account. You decide exactly how and where you want
to pay. Keep your account active by using your phone and adding money to your account.
Pay with Cash
Find an Authorized Re-Boost Retailer near you. Pick up a Re-Boost Card or recharge for as low as $10 at
the register, where available.
Pay Anytime with a Credit/Debit Card
Dial
(#ADD) to add money from your phone or visit My Account at boostmobile.com to do
it online. Securely register your credit/debit card with Boost for more convenient one-time payments or to
set up easy Auto Re-Boost payments.
Set Up Worry-Free Payments with Auto Re-BoostSM
It’s the easiest way to make sure your account stays on and active. Use a credit card, debit card or bank
account—whatever’s best for you.
Visit boostmobile.com/reboost to get the details on all your Re-Boost options.
Copyright Information
©2016 Boost Worldwide, Inc. All rights reserved.
ZTE and the ZTE logos are trademarks of the ZTE Corporation.
Google and Android are trademarks of Google, Inc.
®
The Bluetooth trademark and logos are owned by the Bluetooth SIG, Inc. and any use of such
trademarks by ZTE Corporation is under license.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are
trademarks of Dolby Laboratories.
For Assistance
283
microSDHC logo is a trademark of SD-3C, LLC.
®
Qualcomm Snapdragon™ processors are products of Qualcomm Technologies, Inc.
Qualcomm and Snapdragon are trademarks of Qualcomm Incorporated, registered in the United States
and other countries. Used with permission.
Other trademarks and trade names are the property of their respective owners.
For Assistance
284
Index
Accessibility, 273
Accounts
Add new, 271
Manage, 272
Settings, 271
Activation, 23, 277
Airplane Mode, 37
Alarm, 176
Answer a Call, 78
Apps
Find and install, 48
Request refunds, 49
Uninstall, 52
Update, 49
Apps Settings, 264
Auto Rotate Screen, 245
Back Key, 3
Back Up Phone, 268
Battery
Settings, 263
Bluetooth
Connect, 222
Receive information, 226
Send information, 223
Settings, 233
Share pictures and videos, 160
Turn on or off, 219
Bookmark, 141
Browser
Bookmark, 141
History, 143
Launch connection, 140
Settings, 144
Tabs, 143
Calculator, 168
Calendar, 168
Add event, 169
Sync Exchange ActiveSync calendar, 175
View events, 171
Call Logs
Make call from, 84
Caller ID, 92
Camera, 147
Settings, 166
Index
Take a picture, 148
Viewfinder, 147
Car Kit
Connect, 222
Chrome, 145
Clock
Alarm, 176
Stopwatch, 179
Timer, 180
World Clock, 179
Contacts, 99
Add contact, 99
Delete, 106
Edit, 105
Import, 108
Make call from, 83
Save a phone number, 101
Share, 107
View, 102
Credentials, 249
Data Usage Settings, 236
Date and Time, 257
Device Administrators, 249
Drag, 21
Editing Text, 44
Email
Add account, 131
Add Exchange ActiveSync account, 133
Compose and send, 134
Delete account, 136
Manage inbox, 137
Send Gmail, 120
Setup, 130
Share pictures, 156
View and reply, 135
Emergency Numbers, 76
Encrypt Device, 249
Enhanced 9-1-1 (E 9-1-1), 77
Enter Text, 38
Exchange ActiveSync
Add account, 133
Features, 138
Extended Home Screen, 62
Facebook, 180
285
Factory Data Reset, 270
Files
Transfer between phone and computer, 207
Flash, 3
Flick, 21
Folders, 71
Font
Size, 245
Gallery, 151
View pictures and videos, 151
Gmail
Archive threads, 123
Create account, 45
Delete threads, 125
Labels, 123
Mute threads, 124
New messages, 122
Read and reply, 121
Read messages, 122
Report phishing, 127
Report spam, 127
Search, 126
Send message, 120
Share pictures, 156
Switch accounts, 129
Google
Chrome, 145
Create account, 45
Hangouts, 184
Sign in, 46
Voice search, 183
Google Keyboard, 38
Google Maps, 186
Google Play
Find and install apps, 48
Help, 54
Store, 47
Google Play Music, 195
Google Search, 183
Google Voice Typing, 44
GPS Satellites, 261
Hangouts, 184
Headset
Connect, 222
Headset Jack, 3
Home Screen, 61
Add Folders, 71
Add Shortcuts, 69
Add Widgets, 70
Index
Customize, 67
Extended, 62
Hotspot, 216
Import Contacts, 108
Incoming Call
Answer, 78
Reject, 80
Input Settings, 258
Internet, 113
Keyboard
Google keyboard, 38
TouchPal, 40
Touchscreen, 38
Language, 259
Language Settings, 258
LinkedIn, 204
Location
GPS satellites, 261
Wireless networks, 261
Location Services, 261
Lock Key, 3
Maps, 186
Messaging, 113
MMS
Options, 119
Send messages, 114
Mobile Hotspot, 216
Multimedia Messaging
Share pictures and videos, 158
Music
Google Play Music, 195
Navigation
Google Maps, 186
Notification Icons, 65
Notification Panel, 65
Notifications, 65
Phone
Dialer, 73
Phone Calls, 73
Answer, 77
Emergency numbers, 76
Using Call Logs, 84
Using contacts, 83
Using phone keypad, 73
Phone Layout (illustration), 2
Phone Number
Save to contacts, 101
Phone Status, 278
Phone Update
286
PRL, 59
Profile, 59
Pictures
Rotate, 153
Share via Bluetooth, 160
Share via email, 156
Share via messaging, 158
Take with camera, 148
View, 151
Pinch, 22
Play Music, 195
Play Store, 47
Find and install apps, 48
Power Key, 3
Power Off, 20
Power On, 19
PRL Update, 59
Reject Incoming Call, 80
Ringtone, 246
Rotate, 22
Save a Phone Number, 101
Screen Lock, 250
Screen Rotation, 245
Screen Timeout, 245
Screen Unlock
Long Press, 251
Motion, 251
Screen Unlock Password, 255
Screen Unlock Pattern, 251
Screen Unlock PIN, 255
Search
Google, 183
Secure Credential Storage, 241
Security Settings, 248
Settings, 228
Overview, 228
Setup Screens, 23
Share
Contacts, 107
Slide, 21
Sound Settings, 246
Speaker, 3
Spread, 22
Status Bar, 63
Status Icons, 64
Stopwatch, 179
Storage
Settings, 262
Swipe, 21
Index
Synchronize
Exchange ActiveSync, 139
Tap, 20
Tethering, 217
Text Editing, 44
Text Entry, 38
Text Messaging
Conversations, 117
Draft messages, 116
Notifications, 116
Options, 119
Send messages, 113
Timer, 180
Touch, 20
Touch and Hold, 20
TouchPal, 40
Touchscreen
Keyboard, 38
Turn off, 54
Turn on, 54
TTY Mode, 96
Turn Device Off, 20
Turn Device On, 19
Twitter, 202
Typing, 38
Video Camera
Record video, 150
Videos
Record, 150
Share via Bluetooth, 160
Share via messaging, 158
Share via YouTube, 164
View, 151
Visual Voicemail, 86
Listen to multiple messages, 89
Options, 90
Review, 88
Set up, 86
Settings, 91
Voice Search, 183
Voice Typing, 44
Voicemail
Display name, 92
Greeting, 91
Setup, 85
Volume, 246
Key, 3
VPN, 240
Add connection, 241
287
Connect or disconnect, 242
Prepare for connection, 240
Secure credential storage, 241
Wallpaper, 67, 245
Web
Launch connection, 140
Widgets, 70
Index
Wi-Fi, 209
Settings, 230
Turn on and connect, 209
World Clock, 179
YouTube, 204
Share videos, 164
Zoom, 22
288

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