Zebra Technologies MD-ZBR5QLN Zebra Embedded BT radio User Manual 2 of 3

Zebra Technologies Corporation Zebra Embedded BT radio 2 of 3

Contents

User Manual 2 of 3

31QLn Series User GuideProgrammable LCD SettingsIn addition to the status icons, the LCD control panel can display other printer settings and functions as text. Applications can be writ-ten to allow the user to view and /or modify these settings using the scroll and select keys on the display. The menu that comes with the printer provides access to the most commonly used parameters. Refer to the CPCL Programming Manual for a complete list of the param-eters, and for details on how to change the front panel display (p/n PROMAN-CPCL at www.zebra.com/manuals).The LCD backlighting option allows viewing of the screen in a dark environment, or provides better contrast in a very bright environ-ment. The QLn320 can be programmed to enter a low power mode (Backlight Off) during periods of front panel inactivity. While in low power mode, the screen is populated with menus and status icons, data which may or may not be readable depending on ambient light conditions. The QLn320 provides a configurable time delay from the time the backlight is turned on to when it turns off. The time range for this de-lay is 5 to 1200 seconds with a default time of 10 seconds. The back-light can be activated within one second after any of the cursor, select, or soft keys is pressed. (The feed button does not activate the back-light.) The status bar icons, the user space content, and the navigation bar will remain on the screen with the backlight off. Extensive use of the display backlight will decrease the time the printer can run between charges. Refer to the section “Extending Battery Life” for more information.Soft Keys
32QLn Series User GuideVerify the Printer Is WorkingBefore you connect the printer to your computer or portable data terminal, make sure that the printer is in proper working order. You can do this by printing a configuration label using the “two key” meth-od. If you can’t get this label to print, refer to “Troubleshooting”.Printing a Conguration Label1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back)2. Press and hold the Feed Button.3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button. The unit will print a line of interlocking “x” characters to ensure all elements of the print head are working, print out the version of software loaded in the printer and then print two re-ports. The report indicates model, serial number, baud rate, and more detailed information on the printer’s configuration and parameter set-tings. (See the Troubleshooting Section for sample printouts and a fur-ther discussion on how to use the configuration label as a diagnostic tool.)Connecting the PrinterThe printer must establish communications with a host ter-minal which sends the data to be printed. Communications occur in four basic ways:• QLn320 printers can communicate by cable via either RS-232C or USB 2.0 protocols. USB drivers are included in the Zebra Designer Driver which can be downloaded from www.zebra.com/drivers.• By means of a Bluetooth™ short range radio frequency link. (Optional)• By means of a wireless LAN (Local Area Network) per 802.11 spec-ifications. (Optional)• By means of the Ethernet when docked on the Ethernet cradle. (Optional)
33QLn Series User GuideCable Communication Caution • The printer should be turned o before connecting or disconnecting a communications cable.The QLn320 printer can communicate by cable; the specific cable supplied with your printer will vary with the host termi-nal and your model printer. RS-232C CommunicationsThe 14-pin serial connector on your communications cable plugs into the serial communications port on the side of the printer. QLn320 model printers also have a USB port. USB Communications The small 5-pin connector on the USB cable plugs into the printer. The connectors are keyed to assure correct align-ment; do not try to force the cable if it does not plug in. The Communications Cable to TerminalPart numbers vary. Refer to Appendix A.RS-232C or USB Communications Cable to ComputerRefer to Appendix A for part numbers. Figure 17: Cable Communications Figure 18: Communications with a P.C.Communications Port
34QLn Series User Guideother end of the cable must be plugged into the host terminal as shown in Figure 18, or to a serial or USB port on a comput-er (Figure 18). The QLn320 series is configured with the USB Open HCI interface driver allowing it to communicate with Windows® based devices.USB drivers are included in the Zebra Designer Driver which can be downloaded from the Zebra Web site. Other terminals or communica-tions devices may require the installation of special drivers to use the USB connection. Consult the factory for further details.Providing Strain Relief for Communications CableIf you are connecting either a USB or RS-232 communications cable to the printer permanently, access the communications port on the side of the printer next to the latch release lever. Plug the connector into the appropriate port and align the plastic locking cap with the cut outs shown below. Rotate the locking cap clockwise to lock the cable in place. (Turn counterclockwise to unlock the cable.) Once locked in place, this provides strain relief for the cable and will prevent the cable from disconnecting from the printer. Note: Only one cable can be present in the USB/RS-232 USB PortRS-232 PortAlign locking connector with these cut-outs. Figure 19: Communications Port
35QLn Series User Guide Figure 20: Communications Port Strain ReliefRotate locking cap in a clockwise direction to lock cable in place.
36QLn Series User GuideWireless Communications with Bluetooth™Bluetooth is a worldwide standard for the exchange of data be-tween two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interference with other de-vices running at similar radio frequencies. This limits the range of a Bluetooth device to about 10 meters (32 feet). Both the printer and the device it communicates with must follow the Bluetooth standard. Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.Bluetooth Networking Overview Each Bluetooth enabled QLn320 printer is identified by a unique Bluetooth Device Address (BDA). In order to exchange data, two Bluetooth enabled devices must establish a connection. Bluetooth software is always running in the background, ready to respond to connection requests. One device (known as the master or the client) must request a connection with an-other. The second device (the slave or the server) then accepts or rejects the connection. A Bluetooth enabled QLn320 print-er will normally act as a slave creating a miniature network with the terminal sometimes referred to as a “piconet”.For the most part, communications using the Bluetooth pro-tocol are initiated and processed without any operator inter-vention. continued
37QLn Series User GuideWLAN OverviewQLn320 printers can be equipped with a radio using the in-dustry standard 802.11 protocols. They will have the FCC ID number on the serial number label on the back of the unit. • QLn320 series Wireless Network Printers with the Zebra 802.11 WLAN radio module can be identified by the text “Wireless Network Printer” on the serial number label on the back of the printer.• These printers allow wireless communication as a node within a local area network (LAN) and its wireless capabilities allow com-munications from any point within the LAN’s perimeter. Methods of establishing communications to the printer will vary with each LAN application. General information on establishing WLAN communications can be found in either the ”CPCL Programming Manual” or the “Quick Start Guide for Mobile Wireless Printers” both available on-line. More in-formation and LAN configuration utilities are included in Zebra’s Net Bridge™ program (version 2.8 and later). Net Bridge may be down-loaded from the Zebra Web site.Setting Up the SoftwareQLn320 printers use Zebra’s CPCL and ZPL Programming languages which were designed for mobile printing applications. CPCL and ZPL are fully described in the ”CPCL Programming Manual” and the “ZPL Programming Guide” available on-line at www.zebra.com/manuals.You can also use Designer Pro, Zebra’s Windows® based label cre-ation program which uses a graphical interface to create and edit la-bels in the CPCL language. Refer to Appendix F for tips on downloading the Designer Pro appli-cation from Zebra’s Web site.
38QLn Series User GuideUsing the AccessoriesSwivel Belt ClipRefer to Figure 21. Most QLn320 printers have a belt clip (p/n P1024458) installed as a standard feature. To use: hook the clip over your belt, and ensure that the clip is securely at-tached to the belt. The belt clip will pivot to allow you to move freely while wearing the printer.In order to install or remove the Belt Clip you will need to remove the battery pack. BeltPrinter can pivot freelyFigure 21: Using the Belt ClipClip printer to belt
39QLn Series User GuidecontinuedAdjustable Shoulder StrapRefer to Figure 22 if your printer is equipped with the shoul-der strap option (p/n P1028227). Insert each end of the shoul-der strap into the cut-outs in each top corner of the printer and secure the looped end over the button on the end of the strap to fasten. Hold the buckle and pull the strap as shown below until you achieve End of strapButtonLoopHold Buckle.Pull Strap here to lengthen.Pull Strap here to shorten. Insert loop into cut-outs on printer. Figure 22: Using the Optional Shoulder Strap
40QLn Series User Guidethe desired length.Hand StrapThe QLn320 hand strap accessory (p/n P1028226) attaches to the printer’s cut-outs as does the shoulder strap to provide the user with a convenient and secure method of carrying the printer. To attach the hand strap to the printer:• Insert the end of the strap through the cut out on the front of the printer as shown.• Loop the end of the strap back around the cut out and secure it over the button.• Repeat this process for the opposite end of the strap.The QLn320 printer also features two mounting holes on the base of the printer to accommodate future mounting options. Figure 23: Detachable Hand StrapLoop strap into cut-outs on printer.
41QLn Series User GuidePreventive MaintenanceExtending Battery Life• Never expose the battery to direct sunlight or tempera-tures over 104° F (40° C).• Always use a Zebra charger designed specifically for Lithium-Ion batteries. Use of any other kind of charger may damage the bat-tery.• Use the correct media for your printing requirements. An authorized Zebra re-seller can help you determine the op-timum media for your application.• If you print the same text or graphic on every label, con-sider using a pre-printed label.• Choose the correct print darkness, and print speed for your media.• Use software handshaking (XON/XOFF) whenever possi-ble.• Remove the battery if the printer won’t be used for a day or more and you’re not performing a maintenance charge.• Consider purchasing an extra battery.• Remember that any rechargeable battery will lose its ability to maintain a charge over time. It can only be re-charged a finite number of times before it must be re-placed. Always dispose of batteries properly. Refer to Appendix E for more information on battery disposal. General Cleaning Instructions Caution • Avoid possible personal injury or damage to the printer: never insert any pointed or sharp objects into the printer. Always turn the printer o before performing any cleaning procedures. Use care when working near the tear bar. The edges are very sharp. Caution • The printhead can be very hot after prolonged printing. Allow it to cool o before attempting any cleaning procedures. Only use the cleaning pen supplied with the printer or a cotton swab saturated with alcohol for cleaning the printhead. Caution • Use only cleaning agents specied in the following tables. Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer.
42QLn Series User GuideQLn320 CleaningArea Method IntervalPrinthead (Figure 24)Use the supplied cleaning pen or 70% Isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). After every five rolls of media (or more often, if needed), Linerless media requires more frequent cleaningPlaten Roller (Figure 24)Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% Isopropyl alcohol and a cotton swab. Platen Roller (Figure 25)Units with linerless platens: Rotate platen & clean bearing points only. Avoid use of alcohol on the surface of linerless platensPeel bar (Figure 24) Clean thoroughly with the cleaning pen or 70% Isopropyl alcohol and a cotton swab. As neededTear bar (Figure 24) As neededAs needed Exterior Water-dampened cloth or 70% Isopropyl alcohol wipe. Interior (Figure 24)Brush/air blow. Ensure the Bar Sensor, Gap Sensor and Label Present Sensor windows are free of dust.Units with linerless platens: Clean inside surfaces of edge guides & media rollers with the supplied cleaning pen or 70% Isopropyl alcohol on a cotton swab.After every five rolls of media (or more often, if needed)Interior (Figure 25)
43QLn Series User Guide Figure 24: Cleaning the QLn320 Printhead ElementsPeeler Bar Platen surfaceAvoid using alcohol on linerless platen surface.Tear BarLabel Presence SensorBar SensorGap SensorMedia Support Disks, Inner surfaces on both sides.Linerless units only.Platen surfacePeeler Bar Figure 25: Cleaning the Linerless QLn320 Bearing PointsLinerless Platens onlyScraper
44QLn Series User GuideTroubleshootingFigure 26 QLn320 Control PanelsFront Control PanelIf the printer is not functioning properly, refer to the chart below to find the state of the LED charge indicator on the Front Control Panel. Then refer to the Troubleshooting topic referenced in the chart to resolve the problem.Green Yellow Amber Indication Ref. to TopicSolid Off Off Fully charged n/aOff Solid Off Charging n/aOff Off Solid Fault 1, 6, 12Front Control PanelLCD Control PanelGreen/Yellow/Amber LEDStatus icons
45QLn Series User GuideLCD Control Panel IndicatorsThe top of the display shows several icons which indicate the status of various printer functions. Check the indicator sta-tus, then refer to the Troubleshooting topic referenced in the chart to resolve the problem.Icon Status Indication Topic #On Bluetooth Link estab-lished n/aNot Present Bluetooth Link inactive 6Blinking Connecting or Trans-mitting LabelsAntenna Blinking Looking for AP6Antenna Blinking/1 Parenthe-sis SolidWLAN Associated & At-tempting AuthenticationAntenna and 2 Parentheses SolidWLAN Associated and AuthenticatedAntenna and 2 Parentheses Blinking Receiving DataNot Present No Radio Present4 Bars >80% Charged3, 6, 7, 83 Bars 60%-80% Charged2 Bars 40%-60% Charged1 Bar 20%-40% Charged0 Bars Low Battery4 Blinking w/ Lightning Bolt Charging >80% Capacity83 Blinking w/ Lightning Bolt Charging 60-80% Ca-pacity2 Blinking w/ Lightning Bolt Charging 40-60% Ca-pacity1 Blinking w/ Lightning Bolt Charging 20-40% Ca-pacity0 Bars w/ Lightning Bolt Charging <20% CapacityBlinking Media cover open 10, 12Blinking Receiving datan/aSolid Ethernet ConnectedNot Present No Ethernet Connectioncontinued
46QLn Series User GuideBlinking Data processing in progress 9Steady No data being processedBlinking Out of Media10,12Steady Media presentBlinkingError exists (excluding Media Out and Head Latch Open) 3,4,6,12Not Present No error exists4 Bars 802.11 signal strength > 75%6,123 Bars 802.11 signal strength </= 75%2 Bars 802.11 signal strength </= 50% but >25%1 Bar 802.11 signal strength </= 25%0 Bars No Signal Strength Troubleshooting Topics1. No power• Check that battery is installed properly.• Recharge or replace battery as necessary. Always dispose of batteries properly. Refer to Appendix E for more information on proper battery disposal.2. Media does not feed: • Be sure print head is closed and latched.• Check spindle holding media for any binding.• Ensure most recently printed label is removed (only in peel mode).• Also ensure label sensor is not blocked.3. Poor or faded print:• Clean print head.• Check quality of media.4. blinking• Check battery and recharge or replace as necessary. Always dispose of batteries properly. Refer to Appendix D for more information on proper battery disposal.5. Partial or missing print:• Check media alignment
47QLn Series User Guide• Clean print head.• Ensure printhead is properly closed and latched.6. Garbled print:• Check baud rate.7. No print:• Check baud rate.• Replace battery. • Check cable to terminal.• Establish RF Link (Wireless units only) and/or restore LAN associativity (Printers with WLAN radios only).• Invalid label format or command structure. Place printer in Communications Diagnostic (Hex Dump) Mode to diagnose problem.8. Reduced battery charge life• Check battery date code — if battery is older than 1 year old, short charge life may be due to normal aging.• Check battery health.• Replace battery. 9. ashing:• If using wireless communications: flashing indicator is normal while data is being transmitted or received.10. or ashing:• Check that media is loaded and that the media cover is closed and securely latched.11. Skips labels:• Check media for top of form sense mark or label gap.• Check that the maximum print field has not been exceeded on label.• Ensure bar or gap sensor is not blocked or malfunctioning12. Communication error:• Check baud rate.• Replace cable to terminal.13. Label jam:• Open head release latch and media cover.• Generously apply alcohol to printer in area of jammed label.14. Blank LCD screen • No application loaded or application corrupted: reload program.
48QLn Series User GuideTroubleshooting TestsPrinting a Conguration LabelTo print out a listing of the printer’s current configuration fol-low these steps:1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back).2. Press and hold the Feed Button.3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button. Refer to Figures 27a, b, and c for sample configuration print-outs.Communications DiagnosticsIf there is a problem transferring data between the computer and the printer, try putting the printer in the Communications Diagnostics Mode (also referred to as the “DUMP” mode). The printer will print the ASCII characters and their text represen-tation (or the period ‘.’, if not a printable character) for any data received from the host computer.To enter Communications Diagnostics Mode:1. Print a configuration label as described above. 2. At the end of the diagnostics report, the printer will print: “Press FEED key to enter DUMP mode”.3. Press the FEED key. The printer will print: “Entering DUMP mode”. Note • If the FEED key is not pressed within 3 seconds, the printer will print “DUMP mode not entered” and will resume normal operation.4. At this point, the printer is in DUMP mode and will print the ASCII hex codes of any data sent to it, and their text representation (or “.” if not a printable character).Additionally, a file with a “.dmp” extension containing the ASCII information will be created and stored in the printer’s memory. It can be viewed, “cloned” or deleted using the Net Bridge application. (Refer the Net Bridge documentation for
49QLn Series User Guidemore information.)To terminate the Communications Diagnostics Mode and re-turn the printer to normal operations:1. Turn the printer OFF.2. Wait 5 seconds.3. Turn the printer ON. Contacting Technical SupportIf the printer fails to print the configuration label, or you en-counter problems not covered in the Troubleshooting Guide, contact Zebra Technical Support. Technical Support ad-dresses and phone numbers for your area can be found in Appendix D of this manual. You will need to supply the fol-lowing information:• Model number and type (e.g. QLn320)• Unit serial number (Found on the large label on the back of the printer, also found in the configuration label printout. • Product Configuration Code (PCC) (15 digit number found on the label on the back of the unit)
50QLn Series User Guide Figure 27a: QLn320 Conguration Label ExampleUnit Serial NumberApplication NumberReport appears only on units with wireless options in-stalled. Units with no wireless options will print an empty line and resume. Identifies Printer as a QLn320 seriesThis unit has a 802.11b/g radio option installed. This section details the radio’s network settings.
51QLn Series User Guidecontinued Figure 27b: QLn320 Conguration Label Example (continued)Flash and RAM Memory InstalledMaximum Label Size Resident Human Readable fonts installed.Peripherals installed: In this example the 802.11 option is installed.
52QLn Series User Guide Figure 27c: QLn320 Conguration Label Example (continued)Files Loaded in Printer Memory (will include Pre-scaled or Scalable Fonts).ZPL is standard on QLn320 series.
53QLn Series User GuideSpecifications Note.- Printer specications are subject to change without notice.Printing Specications PaParameter QLn320 Print Width Up to 2.91 in. (73,9 mm)Print Speed 4 in./second (101,6 mm/second) without peeler2 in./second (50,8 mm/second) with peelerDistance from Print Element to Top of Form 0.571 in. (14,5 mm) 116 dotsPrint Head Life, calculated 1 million inches of paper fedPrint Density 203 dots/in.Memory and Communications SpecicationsFlash Memory 256 MB Flash 1RAM Memory 128 MB RAM 1Standard CommunicationsRS-232 serial port (14 Pin serial connector)Configurable Baud rate (from 9600 to 115.2 Kbps), parity and data bits.Software (X-ON/X-OFF) or hardware (DTR/STR) communication handshake protocols.USB 2.0 Full Speed Interface (12 Mbps)Optional Wireless CommunicationsBluetooth v2.1 compatible 2.4 GHz SRRF linkOptional wireless LAN capabilities comply with802.11b/g protocolsReal Time Clock (RTC)Time and date under application control. Refer to CPCL and ZPL Programming Manuals, available at www.zebra.com/manuals for RTC commands. Ethernet 10 or 100 mps Ethernet auto detect when docked in cradle.1. Memory configuration on your printer may be ascertained by printing a configuration label as detailed on pages 48.
54QLn Series User GuideLabel SpecicationsParameter QLn320Media Width 1.0 in. to 3.125 in. (38,1 to 78,4 mm)Max/Min Label Length 0.5 in. minimum to 32 in. maximumInter-label Gap. 0.08 in. to 0.16 in. (.12 in. preferred)(2 mm to 4 mm, 3 mm preferred)Label Thickness 0.0023 in to 0.0065 in (0.058 mm to 0.165 mm)Tag Thickness 0.0060 in. (0.152 mm) maximumMax. Label Roll dia. 2.63 in. (66,8 mm) O.D.Label Inner Core** 0.75 in. (19 mm) or 1.38 in (35,05 mm) minimum dia. for linered 1.38 in. (35,05 mm) minimum dia. for linerless mediaBlack Mark Dimensions The reflective media black marks should be centered on the media roll.Media RequirementsMinimum mark width: 0.5 in. (12,7 mm) perpendicular to inside edge of media, centered within the width of the roll. Mark length: 0.12 in. to 0.43 in. (3-11 mm) parallel to inside edge of media Use Zebra brand direct thermal media that is outside wound. Media may be reective (black mark) sensing, or transmissive (gap) sensing, die-cut, continuous, or linerless. For die-cut labels, use only full auto dies.** QLn320 supports coreless media which is 0.75 in. (19 mm) in diameter.
55QLn Series User GuideCPCL Font and Bar Code Specications and CommandsStandard Fonts25 bit-mapped fonts; 1 scalable font (CG Trimvirate Bold Condensed*) *Contains UFST from Agfa Monotype CorporationDownloadable optional bit-mapped & scalable fonts via Net Bridge software.Available Optional FontsOptional International character sets: Chinese 16 x 16 (trad), 16 x 16 (simplified),24 x 24 (simplified); Japanese 16 x 16, 24 x 24; Hebrew/ArabicLinear Bar Codes Available Barcode (CPCL Command)Aztec (AZTEC)Codabar (CODABAR, CODABAR 16)UCC/EAN 128 (UCCEAN128) Code 39 (39, 39C, F39, F39C)Code 93 (93)Code 128 (128)EAN 8, 13, 2 and 5 digit extensions (EAN8, EAN82, EAN85, EAN13, EAN132, and EAN135) EAN-8 Composite (EAN8)EAN-13 Composite (EAN13)Plessey (PLESSEY)lnterleaved 2 of 5 (I2OF5)MSI (MSI, MSI10, MSI1110)FIM/POSTNET (FIM)TLC39 (TLC39)UCC Composite A/B/C (128(Auto)) UPCA, 2 and 5 digit extensions (UPCA2 and UPCA5)UPCA Composite (UPCA)UPCE, 2 and 5 digit extensions (UPCE2 and UPCE5)UPCE Composite (UPCE)2-D Bar Codes Available MaxiCode (MAXICODE)PDF 417 (PDF-417)Datamatrix (using ZPL emulation) (DATAMATRIX)QR Code (QR)RSS:RSS-14 (RSS-Subtype 1)RSS-14 Truncated (RSS-Subtype 2)RSS-14 Stacked (RSS-Subtype 3)RSS-14 Stacked Omnidirectional (RSS-Subtype 4)RSS Limited (RSS-Subtype 5)RSS Expanded (RSS-Subtype 6)Rotation Angles 0°, 90°, 180°, and 270°
56QLn Series User GuideZPL Font and Bar Code Specications and CommandsStandard Fonts15 bit-mapped fonts; 1 scalable font (CG Trimvirate Bold Condensed*)Downloadable optional bit-mapped & scalable fonts via Net Bridge software.Available Optional FontsZebra offers font kits covering multiple languages including Simplified and Traditional Chinese, Japanese, Korean, Hebrew/Arabic, and others.Linear Bar Codes Available 2-D Bar Codes Available Barcode (ZPL Command)Aztec (^B0)Codabar (^BK)Codablock (^BB)Code 11 (^B1)Code 39 (^B3)Code 49 (B4)Code 93 (^BA)Code 128 (^BC)DataMatrix (^BX)EAN-8 (^B8)EAN-13 (^BE)GS1 DataBar Omnidirectional (^BR)Industrial 2 of 5 (^BI)lnterleaved 2 of 5 (^B2)ISBT-128 (^BC)LOGMARS (^BL)Micro-PDF417 (^BF)MSI (^BM)PDF-417 (^B7)Planet Code (^B5)Plessey (^BP)Postnet (^BZ)Standard 2 of 5 (^BJ)TLC39 (^BT)UPC/EAN extensions (^BS) UPC-A (^BU)UPC-E (^B9)Maxi Code (^BD)QR Code (^BQ)Rotation Angles 0°, 90°, 180°, and 270°*Contains UFST from Agfa Monotype Corporation
57QLn Series User GuideCommunications PortsRS-232CPin# Signal Name Type Description1CTS input Clear To Send from host2 TXD output Transmit Data3RXD input Receive Data4DSR input Data Set Ready: low to high transition turns printer on, high to low transition turns printer off (if enabled)5 GND Ground6DTR output Data Terminal Ready: set high when printer is on.Switched 5V (300mA max)7N/A Do Not Use8RTS output Request To Send set high when printer is ready to accept a command or data9 N/A Do Not Use10 N/A Do Not Use11 N/A Do Not Use12 N/A Do Not Use13 N/A Do Not Use14 N/A Do Not Use825314101214 1311976Figure 28: RS-232C Communications Port
58QLn Series User GuidePhysical, Environmental and Electrical SpecicationsParameter QLn320 Weight w/ battery,excluding media & wireless options.1.60 lbs. (0.75 kg.)TemperatureOperating : -4° to 122° F (-20° to 50° C)Storage: -13° to 149° F (-25° to 65° C) RangeCharging: 32° to 104° F (0° to 40° C) Relative Humidity Operating: 10% to 80% (non-condensing) Storage: 10% to 90% (non-condensing)Battery Lithium-Ion, 7.4 VDC (nominal); 2.45 AHr min. Intrusion Protection (IP) RatingIP14 (without optional environmental case)IP54 (with case)USBPinPin # Signal Name Type Description1 VBUS - USB Bus Power2 USB - bi-directional I/O signals3 USB + bi-directional I/O signals4 USB_ID - Identifies A/B connector5 Return Ground Figure 29: USB Communications Port51
59QLn Series User GuideOKZEBRAQLn320 Figure 30: QLn320 Overall Dimensions3.15 in.(76,9 mm)4.65 in.(117,9 mm)6.85 in.(173,7 mm)DepthWidth Height
60QLn Series User GuideQLn320 Accessories DescriptionAdjustable shoulder strap (p/n P1028227)Hand Strap (p/n P1028226)Protective soft case (p/n P1029820)Extra battery packs (p/n P1023901)Ethernet CradleQuad Ethernet CradleSC2 Smart Single Battery Charger AC Power Adapter (p/n P1031365-024)Model UCLI72-4 Quad Battery Charger(100-240 VAC input) Refer to Appendix A for information on Data I/O Cables For more accessory kit details and order numbers, contact the factory or your authorized Zebra re-seller.
61QLn Series User GuideAppendix AInterface CablesRS232 CablesPart Number P1027474; DB-9 to 14-Pin SerialPart Number P1024467; 8-Pin DIN to 14-Pin Serial Cable (QL Adapter Cable)
62QLn Series User Guide Contact the Factory or your Zebra Sales Representative for more information on interface cables to most major manufacturer’s data terminals. You may also vist the Zebra Web site at: www.zebra.com/accessories for a listing of interface cables for all series of Zebra mobile printersMore Interface CablesUSB CablePart Number AT17010-1; USB A to USB Mini B Cable - GND- D+- D-- VBUS - VBUS- D-- D+- NC- GNDPart Number P1028669; 4 Position USB Mini to 4-Pin USB (w/ Strain Relief)
63QLn Series User GuideAppendix BMedia SuppliesTo insure maximum printer life and consistent print qual-ity and performance for your individual application, it is rec-ommended that only media produced by Zebra be used. Advantages include:• Consistent quality and reliability of media products.• Large range of stocked and standard formats.• In-house custom format design service.• Large production capacity which services the needs of many large and small media consumers including major retail chains world wide.• Media products that meet or exceed industry standards.For more information go the Zebra website (www.zebra.com) and select the Products tab, or refer to the CD included with the printer. Appendix CMaintenance SuppliesIn addition to using quality media provided by Zebra, it is recommended that the printer be cleaned as prescribed in the maintenance section. The following items are available for this purpose:• Cleaning Pen (10 pack), Reorder No. AN11209-1
64QLn Series User GuideAppendix DProduct SupportWhen calling with a specific problem regarding your printer, please have the following information on hand:• Model number/type (e.g. QLn320)• Unit serial number (refer to figure on opposite page)• Product Configuration Code (PCC) (refer to figure on fol-lowing page))In the Americas contactRegional Headquarters Technical Support Customer Service Dept.Zebra Technologies Corporation475 Half Day Road, Suite 500Lincolnshire, Illinois 60069 U.S.AT: +1 847 634 6700Toll-free +1 866 230 9494F: +1 847 913 8766T: +1 877 275 9327F: +1 847 913 2578Hardware:ts1@zebra.comSoftware:ts3@zebra.comFor printers, parts, media, and ribbon, please call your distributor, or contact us.T: +1 877 275 9327E: clientcare@zebra.comIn Europe, Africa, the Middle East, and India contactRegional Headquarters Technical Support Internal Sales Dept.Zebra Technologies Europe LimitedDukes MeadowMillboard RoadBourne EndBuckinghamshire SL8 5XF, UKT: +44 (0)1628 556000F: +44 (0)1628 556001T: +44 (0) 1628 556039F: +44 (0) 1628 556003E: Tseurope@zebra.comFor printers, parts, media, and ribbon, please call yo ur dist ri bu to r, or contact us.T: +44 (0) 1628 556032F: +44 (0) 1628 556001E: cseurope@zebra.comIn the Asia Pacic region contactRegional Headquarters Technical Support Customer ServiceZebra Technologies Asia Pacic Pte. Ltd.120 Robinson Road#06-01 Parakou BuildingSingapore 068913T: +65 6858 0722F: +65 6885 0838T: +65 6858 0722F: +65 6885 0838E: (China) tschina@zebra.comAll other areas:tsasiapacic@zebra.comFor printers, parts, media, and ribbon, please call your distributor, or contact us.T: +65 6858 0722F: +65 6885 0836E: (China) order-csr@zebra.comAll other areas:csasiapacic@zebra.comcontinued
65QLn Series User GuideXXXXSYYWWNNNNNPLACE BAR CODE HERES/N:PLACE BAR CODE HEREXXX-XXXXXXXX-XXPCC:QLn3207,4V 15A中Made In China This product is covered by one or more Zebra US patents.Appendix D (continued)Serial and PCC Number Locations for QLn320 PrintersSerial Number Barcode PCC BarcodeQLn320 (Bottom View)
66QLn Series User GuideAppendix EBattery DisposalThe EPA certified RBRC® Battery Recycling Seal on the Lithium-Ion (Li-Ion) battery supplied with your printer indicates Zebra Technologies Corporation is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful life, when taken out of service in the United States or Canada. The RBRC program provides a convenient alterna-tive to placing used Li-Ion batteries into the trash or the municipal waste stream, which may be illegal in your area. Important • When the battery is depleted, insulate the terminals with tape before disposalPlease call 1-800-8-BATTERY for information on Li-Ion bat-tery recycling and disposal bans/restrictions in your area. Zebra Technologies Corporation’s involvement in this program is part of our commitment to preserving our environment and conserving our natural resources.Outside North America, please follow local battery recycling guidelines.Product DisposalThe majority of this printer’s components are recyclable.Do not dispose of any printer components in un-sorted municipal waste. Please dispose of the bat-tery according to your local regulations, and recycle the other printer components according to your local standards. For more information, please see our web site at: http://www.zebra.com/environment
67QLn Series User GuideAppendix FUsing zebra.comThe following examples use the search functions on Zebra’s Web site for finding specific documents . Example1: Find the Mobile Printer WIreless Conguration Guide.Go to www.zebra.com/manuals.Select as a manual type “Networking Manual” then click on “Submit”.At the resulting screen, select Wireless Mobile as the networking type. Then select the desired language. (Best choices are “All” or “English”) At the resulting screen, select “Zebra Mobile Printers - Wireless Configuration Guide” then click on “Download” to begin the download process.Select manual typeSelect languageClick on “SUBMIT”Select networking type (Wireless Mobile in this example)Click on “SUBMIT”
68QLn Series User GuideExample 2: Find the Net Bridge Download page:Go to www.zebra.com/software and access the screen below.At the resulting window select “Download Current Release“Select the “ZebraNet Bridge Enterprise
69QLn Series User GuideAAccessoriesBelt clip 38Hand Strap 40list of 60Shoulder Strap 39using 38BBattery, charging 13Battery, installing 12Battery life, tips for extending 41Battery disposal 66Battery Safety Guidelines 16Bluetooth™ Networking Overview 36Bluetooth Device Address (BDA) 36CCharger, batterySC2 Single Battery Charger 13UCLI72-4 Quad Charger 15charging times 16front panel indicators 16QLn-EC Ethernet Cradle 184 Bay 191 Bay 20Charger Safety Guidelines 16Cleaninggeneral instructions 41QLn320 42, 43Communicationscablestrain relief for 35RS232Connector signals 57with a cable 61USBConnector signals 58with a cable 62Communications diagnostics 48Configuration label, printing 50DDamage, shipping 7Dimensions 59LNet Bridge 27,34use in troubleshooting 64MManualCPCL Programming 7,31ZPL II Programming 31Media, loading 22peel-o mode 24tear-o mode 22OOperator Controls 25Standard Control Panel 26error indicator 26power-on indicator 26LCD Control Panel 27functions displayed 27status bar icons 28PPlatenlinerless 43Programming languageCPCL 7ZPL II 7QQLn320 Overview 10,11RRadio options See Wireless communi-cationsSSoftware 7,37Specifications 53Font/bar Code 55,56Label 54Memory/communications 57Physical 58printing 53TTroubleshooting 44Communications Diagnostics Mode 49Keypad control panel indicators 44LCD control panel indicators 45Troubleshooting tests 48printing a conguration label 48QLn320 conguration label example 50Troubleshooting Topics 46Troubleshooting Tests 47WWireless communicationsBluetooth™ radio 36WLAN Overview 37Index
70QLn Series User GuideD 275,286D 347,021D 389,178D 430,199D 433,702D 549,768 3,964,6734,019,6764,044,9464,360,7984,369,3614,387,2974,460,1204,496,8314,593,1864,607,1564,673,8054,736,0954,758,7174,816,6604,845,3504,896,0264,897,5324,923,2814,933,5384,992,7175,015,8335,017,7655,021,6415,029,1835,047,6175,103,4615,113,4455,140,1445,132,7095,142,5505,149,9505,157,6875,168,1485,168,1495,180,9045,229,5915,230,0885,235,1675,243,6555,247,1625,250,7915,250,7925,262,6275,267,8005,280,1635,280,1645,280,4985,304,7865,304,7885,321,2465,335,1705,364,1335,367,1515,372,4395,373,1485,378,8825,396,0535,396,0555,399,8465,408,0815,410,1395,410,1405,412,1985,415,4825,418,8125,420,4115,436,4405,444,2315,449,8915,449,8935,468,9495,479,0005,479,0025,479,4415,486,0575,503,4835,504,3225.519,3815,528,6215,532,4695,543,6105,545,8895,552,5925,570,1235,578,8105,589,6805,612,5315,642,6665,657,0665,680,4595,726,6305,768,9915,790,1625,791,7965,806,9935,813,3435,816,7185,820,2795,848,8485,860,7535,872,5855,874,9805,909,2335,976,7205,978,0045,995,1285,997,1936,004,0536,010,2576,020,9066,034,7086,036,3836,057,8706,068,4156,068,4156,095,7046,109,8016,123,4716,147,7676,151,0376,201,255 B16,231,253 B16,261,0096,261,0136,267,5216,270,072 B16,285,845 B16,292,5956,296,0326,364,5506,379,058 B16,409,401 B16,411,397 B16,428,227 B26,480,1436,530,7056,540,1226,540,1426,607,3166,609,8446,655,5936,784,7876,874,9586,899,4776,908,0347,126,7167,137,0007,172,1227,190,270This product and/or its use m ay be covered by one or m ore of the follow ing U S patents and corresponding international patents w orldw idePatent Numbers
71QLn Series User Guide

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