Zebra Technologies PLAN11BG Zebra Printer with Embedded b/G radio User Manual UMAN P4TB3

Zebra Technologies Corporation Zebra Printer with Embedded b/G radio UMAN P4TB3

Users Manual Part 3 of 4

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Document DescriptionUsers Manual Part 3 of 4
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Date Submitted2008-08-29 00:00:00
Date Available2008-08-29 00:00:00
Creation Date2008-08-27 11:43:58
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Document TitleUMAN_P4TB3
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Document Author: Zebra Technologies International. LLC

RP4T Printers
Manual
Introduction
P4T Overview
Maintenance
Printer Preparation
Troubleshooting
Connecting the
Printer
Specifications
Radio Regulatory
Information
Appendices
P4T/RP4T
User Guide
Model RP4T RFID Encoder
The information in this section is provided for your
convenience only and is subject to change. Go to
h t t p://w w w.e p c g l o b a l i n c .o r g fo r the la te s t E PC
information.
The RP4T printer is equipped with an RFID encoder/reader, which
is integrated into the printer’s printhead assembly.  The RP4T encodes (writes) information on ultra-thin UHF RFID transponders
that are embedded in “smart” labels, tickets, and tags. The printer
encodes the information; verifies proper encoding; and prints bar
codes, graphics, and/or text on the label’s surface.  The RP4T printer
uses Zebra’s extensive set of RFID commends running under ZPL
programming language emulation.
The RFID transponder is sometimes called the RFID tag or an inlay.
The transponder is usually made of an antenna that is bonded to
an integrated circuit (IC) chip. The IC chip contains the RF circuit,
coders, decoders, and memory. If you hold an RFID label up to the
light, you can see the transponder’s antenna, and you can feel a
bump in the label where the IC chip is located.
The RP4T can encode and verify EPC (Electronic Product Code)
Generation 2 Class 1 UHF passive RFID tags, in addition to printing
human readable text and conventional 1 and 2-D barcode information on Zebra supplied RFID thermal transfer media.
EPC is a product numbering standard that can be used to identify
a variety of items by using RFID technology.  EPC Generation 2 tags
offer advantages over other tag types. The tag identification (TID)
memory in a Generation 2 tag includes the chip manufacturer and
model number information, which can be used to identify which
optional features are present on the tag. These optional features
include those for data content and security.
Gen 2 tags typically have a 96-bit EPC identifier, which is different
from the 64-bit identifiers common in early EPC tags. The 96-bit
EPC code links to an online database, providing a secure way of
sharing product-specific information along the supply chain.
Gen 2 tags also support much larger data structures. The size of
user memory available (if any) varies by the model and manufacturer of the tag.
Generation 2 Class 1 UHF Passive Tags Supported By The P4T
Alien Squiggle
Avery Dennison
Raflatac Onetenna
Omron Wave
Encoding and printing of an RFID label usually are completed on the
first try, but some failures may occur. If you experience consistent
encoding failures, it may signal a problem with the RFID tags, your
label formats, or with the transponder placement.
If an RFID tag cannot be encoded, “VOID” will be printed on the
label. The printer then attempts to read/encode “n” labels before
the next format is attempted, where “n” is specified by the ZPL
programming language “^RS” command. Acceptable values of “n”
are 1 to 10 and the default is 3. After printing the defined number of
voided RFID labels, printer will go into an error mode. The printer
response to an error is defined by the RFID Setup command and
will allow:
1. No Action (Label format causing the error is dropped)
2. Notification to the Host of the details of the error (Label format
causing the error is dropped).
The user has control of where on the label the VOID is printed.
More information on the “^RS” command may be found in Zebra’s
RFID Programming Guide available on the corporate Web site.
Index
Print quality will be reduced when attempting to print over
the transponder portion of an RFID label.  It is recommended
that RFID label layouts should not allow printing over the
RFID transponder portion of a label.
31
RP4T Printers
Manual
Introduction
P4T Overview
Maintenance
Printer Preparation
Troubleshooting
Connecting the
Printer
Specifications
P4T/RP4T
User Guide
Preventive Maintenance
Extending Battery Life
• Avoid exposing the battery to direct sunlight or temperatures
over 104 °F (40 °C).
• Always use a Zebra charger designed specifically for LithiumIon batteries.  Use of any other kind of charger may damage
the battery.
Caution • Do not print while an LI72 Single Charger is
plugged into the unit.   Unreliable battery charging can
result.
• Use the correct media for your printing requirements. An authorized Zebra re-seller can help you determine the optimum
media for your application.
• If you print the same text or graphic on every label, consider
using a preprinted label.
• Choose the correct print darkness and print speed for your
media.
• RP4T printers (with the RFID encoder/reader): adjust the encoder settings to use the minimum power required for the
RFID media in use.
• Use software handshaking (XON/XOFF) whenever possible.
• Use the LCD display backlight only when necessary.  Turn it
off whenever it is not needed.
• Remove the battery from the printer if it won’t be used for a day
or more and you’re not performing a maintenance charge.
• Consider purchasing an extra battery.
• Remember that any rechargeable battery will lose its ability
to maintain a charge over time and can be recharged only a
finite number of times before it must be replaced. The “Smart
Battery” feature of the P4T Series monitors the battery pack’s
condition and will prompt you when a battery pack is nearing
the end of its useful life.
Always dispose of used batteries properly.  Refer to Appendix E
for more information on proper battery disposal.
• When the printer displays “Please Recondition The Battery”
and beeps five times, the user should recondition the battery
to return it to optimal capacity Refer to the Operator Controls
section of this manual for information in reconditioning the
battery.
General Cleaning Instructions
Caution • Always turn the printer off before cleaning.
To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer.
Appendices
Radio Regulatory
Information
Use care when working near the Tear Bar.  The edges are very sharp.
Caution • The printhead can become very hot after prolonged printing. Allow it to cool off before attempting any cleaning
procedures.
Caution • Use only cleaning agents specified in the P4T Series cleaning instructions.  Zebra Technologies Corporation will not
be responsible for damage caused by any other cleaning materials used on this printer.
Clean the printer with either the cleaning pen supplied with the printer or a cotton swab saturated with alcohol.
Index
Section Continues
32
Manual
Introduction
RP4T Printers
P4T Overview
Maintenance
P4T/RP4T
User Guide
P4T Series Cleaning
Caution • To avoid possible personal injury or damage to the printer never insert sharp or pointed objects into the printer
mechanism.
Figure 17.1- P4T Series Cleaning
Tear Edge
Printhead
Elements
Printer Preparation
Troubleshooting
Connecting the
Printer
Specifications
Gap Sensor
Media
Support Disks
Bar
Sensor
Peeler Bar
Platen Surface
Appendices
Radio Regulatory
Information
Figure 17.2- Cleaning the P4T Series Peeler Assembly
Label Presence
Sensor
Area
Cleaning Method
Use the supplied cleaning pen to clean the print
Printhead Elements elements from end to end (the print elements are
located in the thin gray line on the printhead).
Platen Surface
Index
Peeler Bar
Tear Edge
Exterior
Interior
Rotate the platen roller and clean it thoroughly with the
cleaning pen.
Interval
After every five rolls of media (or more often,
if needed)
Clean thoroughly with the cleaning pen.
Wipe with water-dampened cloth
Brush/air blow. Ensure the Bar Sensor, Gap Sensor and
Label Present Sensor windows and the Media Support
Disks are free of dust.
As needed
33
RP4T Printers
Manual
Introduction
LCD Control Panel
The top of the display shows icons indicating the status of various printer functions. Check the icon’s status and refer to the referenced
Troubleshooting topic on the following pages.
Icon
Indication
Ref. to Troubleshooting
Topic
On
Bluetooth link established
n/a
Off
No Bluetooth link
6,8
802.11b/g RF Link established
n/a
Off
No 802.11b/g RF Link
6,8
Printer Preparation
On
Number of bars indicates 802.11g signal strength
n/a
Troubleshooting
Status
Maintenance
P4T Overview
P4T/RP4T
User Guide
Troubleshooting
Outer icon element flashing
4, 6,
Specifications
Connecting the
Printer
Blank Screen
Low Battery
Number of bars indicates battery charge level.
Display will cycle through the battery icons if it is undergoing a charge
from the AC Adapter.
n/a
Flashing
Battery too hot or too cold to charge
Flashing
Out of Media
Flashing
Ribbon Cartridge depleted
Flashing
Data transfer in process
n/a
n/a
Battery voltage too low to turn printer
on or no application loaded
1,14
Appendices
Radio Regulatory
Information
Troubleshooting Topics
1. No power:
Index
• Check that battery is installed properly.
• Recharge or replace battery as necessary.
• If the battery voltage is outside of the range at which the printer
will turn on and the AC Adapter is plugged into printer, the
printer will not turn on. The battery will start to charge, but
the user will have no indication that the battery is charging.
When the battery reaches a valid operating voltage range, the
printer will still not turn on unless the user manually turns it
on, or unplugs and re-plugs the charge cable.
2. AC Adapter is plugged in and the battery icon is
alternately flashing
and
• Indicates that the battery is out of its safe charging temperature
range. Charging will resume when the battery reaches a safe
charging temperature.
3. Media does not feed:
• Be sure printhead is  closed and latched.
• Check media support components for any binding.
• If unit is equipped with label presence sensor, ensure the most
recently printed label is removed.
• Ensure label sensor is not blocked.
Section Continues
34
RP4T Printers
Manual
Introduction
4. Poor or faded print or low battery icon (
flashing:
• Clean printhead.
• Check battery pack. Recharge or replace as necessary.  
Always dispose of used battery packs properly.  Refer to
Appendix E for more information.
Maintenance
P4T Overview
P4T/RP4T
User Guide
Troubleshooting Topics (continued)
• Check quality of media.
5. Partial/missing print:
• Check Ribbon Cartridge and/or label media alignment.
• Clean printhead.
• Ensure printhead is properly closed and latched.
6. No print:
Printer Preparation
Troubleshooting
7. Reduced battery life:
Connecting the
Printer
Specifications
• Replace battery pack.
• Check cable to terminal.
• Wireless units only: Restore wireless connection.
• Units using Thermal Transfer media: Ensure Ribbon Cartridge
has been installed.
8.
free operation when loading media into the peeler assembly.
Correct media alignment if necessary.
12. Prints multiple “Void” messages:
• RP4T printers only: Ensure you have installed RFID media.  
Printer cannot verify RF encoding on non-RFID media and will
print “Void” on a pre-set number of labels before stopping.
13. Communication Error:
• Check media is loaded, head is closed and all error indicators
are off.
• Replace cable to terminal.
14. Screen blank
• No application loaded.   Attempt to re-load application and
restart printer.
• No power.  See Topic “1” of this section.
• Check battery pack date code.  If battery is one to two years
old, short life may be due to normal aging.
• Check printer display.  If battery has exceeded a factory set
number of charge cycles the printer will display a message
that the battery needs re-conditioning or replacing.
• Replace battery pack.
or
icon off:
• Units with Bluetooth or 802.11g option only: indicates no radio
link has been established.
Appendices
Radio Regulatory
Information
9.
or
flashing:
• Check that label media is loaded.
• Replace Ribbon Cartridge if depleted.
• Check that the printhead is closed and securely latched.
10. Skips labels:
• Ensure correct media is being used.
• Ensure bar/ or gap sensor is not blocked.
• Ensure label design does not exceed actual media length.
Index
11. Prints “wrinkle pattern” or partial characters:
• Ensure Ribbon Cartridge has been tensioned prior to installation.  
Problem will self-correct after printing a few labels.
• Ensure label media tracks properly when emerging from printer.  
Use the alignment marks on the printer cover to ensure wrinkle
Section Continues
35
RP4T Printers
Manual
Introduction
Maintenance
P4T Overview
P4T/RP4T
User Guide
Troubleshooting Techniques
Printer Preparation
Troubleshooting
Connecting the
Printer
Specifications
Radio Regulatory
Information
Appendices
Printing a Configuration Label
To print out a listing of the printer’s current configuration follow
these steps:
1.Turn the printer off.  Load the media compartment with journal
media (media with no black bars printed on the back)
2. Press and hold the Feed Button.
3. Press and release the Power button and keep the Feed button
pressed. When printing starts, release the Feed button.
4. The printer will create two reports.  The first report is a basic
functional test of the printer.  It prints a series of interlocking
“X” characters which acts as a test of the printhead elements
and reports on basic features of the printer including memory
installed.
The second report is a detailed list of the printer’s configuration, including any options installed (such as radios) and current status of system settings.
Refer to Figures 18.1 through 18.2 for a sample configuration
label printout.
Performing a Forced Shutdown
It the printer has locked up and is not responding to any operator
inputs or external commands, from either a connected terminal or
a linked LAN, you can perform a forced shutdown.
• If the printer software locks up during normal operation, force
the printer to shut down by pressing and holding the Power
Button for 3 seconds.
• If you try to turn the printer off normally and the software
locks up, the printer will automatically shut itself off after a 10
second delay.
• If you try to turn the printer off and it does not respond, you
can force an immediate shut down by pressing and holding
the Power Button again within 10 seconds.
A forced shutdown will preserve the printer’s data and settings.
Communications Diagnostics
If there’s a problem transferring data between a terminal or WLAN,
placing the printer in the Communications Diagnostics Mode (also
referred to as the “DUMP” mode) will allow diagnostic analysis. The
printer will print transmitted data as ASCII characters and their text
representation (or a period “.” if not a printable character) for any
data received from the host terminal or network
“Press FEED key to enter DUMP mode.”
3. Press the FEED key. The printer will print: “Entering DUMP
mode.”
Note • If the FEED key is not pressed within 3 seconds, the
printer will print “DUMP mode not entered” and will resume
normal operation.
4. At this point, the printer is in DUMP mode and will print the ASCII
hex codes of any data sent to it, and their text representation (or
“.” if not a printable character).
Additionally, a file with a “.dmp” extension containing the ASCII
information will be created and stored in the printer’s memory. It
can be viewed, “cloned” or deleted using the Label Vista application. (Refer the Label Vista documentation for more information.)
To terminate the Communications Diagnostics Mode:
1.Turn the printer OFF.
2. Wait 5 seconds.
3. Turn the printer ON.
The printer will resume normal operation.
Calling Technical Support
If the printer fails to print the configuration label, or you encounter
problems not covered in the Troubleshooting Guide, contact Zebra
Technical Support. You will need to supply the following information:
• Model number/type (e.g. P4T, RP4T)
• Unit serial number (14 digit number, including dashes) and
Product Configuration Code (PCC) (15 digit number, including
dashes).  Refer to Appendix D for the location of these numbers.
• Technical support contact information may be found in Appendix D of this manual.
Index
To enter Communications Diagnostics Mode:
1. Print a configuration label as described above.
2. At the end of 2nd diagnostics report, the printer will print:
Section Continues
36
RP4T Printers
Manual
Introduction
Print Head Test
First diagnostic report for all P4T
Series printers
End of First Report
Maintenance
P4T Overview
P4T/RP4T
User Guide
Figure 18.1- P4T Series Configuration Label Sample
Unit Serial Number
Printer Preparation
Troubleshooting
Connecting the
Printer
Specifications
Wireless Communications section for a
P4T Series with an
802.11 radio installed
Installed software and
firmware
Settings for RS232
and USB communications via cable
Appendices
Radio Regulatory
Information
Wireless
Communications
section with a
Bluetooth radio
installed.
Units with no
wireless options will
print an empty line
and resume printing.
Information on TCP/
IP and LAN addresses and settings.
Information on
any installed
802.11b/g wireless devices.
In this example,
an 802.11b WLAN
card has been
detected.
Index
Second diagnostic report for a printer with a
Bluetooth radio
Second diagnostic report for a printer with an
802.11b/g radio
Section Continues
37
Manual
Introduction
RP4T Printers
P4T Overview
Maintenance
P4T/RP4T
User Guide
Figure 18.2- P4T Series Configuration Label Sample
Command languges
supported. P4T
Series supports
both CPCL languge
and emulates ZPLII.
Configuration
settings for
ZPL language
emulation
Printer Preparation
Troubleshooting
Connecting the
Printer
Specifications
Radio Regulatory
Information
Appendices
Flash Memory Size
RAM Size
End of Configuration Report
Maximum label
dimensions and
label sensor
settings
End of second diagnostic report
Resident Fonts
Installed
Files Loaded in
Printer Memory.
Will include file for
LCD prompts (.wml
format)
Second diagnostic report continued
Amount of Memory
Available
Index
38
RP4T Printers
Manual
Introduction
Note.- Printer specifications are subject to change without
notice.
Figure 19- P4T Series Communication Ports
Printing Specifications
Maximum Print Width
4.09 in. [103,8 mm]
2.0 in. /sec. [50,8 mm/second ]
Direct Thermal mode
1.5 in/sec. [38,1 mm/second]
Thermal Transfer mode
Print Speed @ 30% density
Maintenance
P4T Overview
P4T/RP4T
User Guide
Specifications
Distance from Print Element to Tear
Edge
Print Head Life
Print Density
USB
0.39 in. [9,91 mm] 41 dots
RS232/USB
Combination
Port
1,000,000 inches (25.4 Km) min.
203 dots/inch (8 dots/mm)
Memory/Communications Specifications
Troubleshooting
Printer Preparation
Flash Memory
RAM Memory
Standard Communications
Specifications
Connecting the
Printer
Optional Wireless Communications
Real Time Clock (RTC)
Appendices
Radio Regulatory
Information
8 MB flash (standard)
16 MB RAM)
RS-232C serial port (RJ-45 connector) Configurable
Baud rate (from 9600 to 115.2 Kbps), parity and data
bits. Software (X-ON/X-OFF) or hardware (DTR/STR)
communication handshake protocols.
Two USB 2.0 Full Speed Interface connections:
(1) a “B” type USB connector, and
(2) USB signals are also integrated into the RJ-45
connector.
Refer to the Communications Ports specifications and
Appendix A for information on USB cables.
Bluetooth 2.0 compatible 2.4 GHz SRRF link
Wireless LAN capabilities comply with 802.11b or 802.11g
protocols
Co-located Bluetooth 2.0 + 802.11b/g radios (P4T only)
Time and date under application control. Refer to CPCL
Programming Manual, available at www.zebra.com for
RTC commands.
10
Communications Ports
USB
Signal
Pin#
Name
VBUS
USB USB +
USB _ ID
Return
Type
bi-directional
bi-directional
Description
USB Bus Power
I/O signals
I/O signals
Identifies A/B connector
Ground
RS232/USB
Signal
Index
Pin#
Name
USB DUSB D+
RXD
TXD
DTR
Type
bi-directional
bi-directional
input
output
output
GND
DSR
RTS
input
output
10
CTS
VBUS
input
Description
I/O signals
I/O signals
Receive Data
Transmit Data
Data Terminal Ready- set high
when printer is on.
Ground
Data Set Ready- low to high
Request To Send- set high when
printer is ready to accept a
command or data
Clear To Send from host
USB Bus Power
Section Continues
39
RP4T Printers
Manual
Introduction
Media Width
Max. continuous receipt (w/std. memory)
Inter-label Gap.
Label Thickness
RFID Label Thickness (RP4T only)
Max. Label Roll diameter.
P4T Overview
Maintenance
Printer Preparation
Troubleshooting
P4T/RP4T
User Guide
P4T Series Media Specifications
Label Inner Core
Black Mark Dimensions
Media Requirements
2.0 in. to 4.12 in. (50,8 to 104,6 mm)
Continuous, dependent on installed memory
0.08 in. to 0.16 in. (0.12 in. preferred)(2 mm to 4 mm
[3 mm preferred])
0.032 in to 0.007” (0,064 mm to 0,165 mm)
032 in to 0.007” (.064 mm to .165 mm), Thickness
over RFID element- .023 in. [0,58 mm]
2.25 in. (57 mm) O.D.
.75 in. (19 mm) minimum diameter;
1.38 in. (35 mm) RFID Media
The reflective media black marks should extend past
the centerline of the roll.
Minimum mark width: 1.0 in. (25,4 mm)
perpendicular to edge of media, centered within the
width of the roll.
Mark length: 0.094 in. (2,4 mm) parallel to edge of
media
P4T Series Font and Bar Code Specifications
Linear & 2-D Bar
Codes Available
Use Zebra brand direct or thermal transfer media that is outside wound. Media may be
reflective (black mark) sensing, or transmissive (gap) sensing, die-cut, or continuous. P4T
Series units configured with the External Media option will accept fanfold media used
with an external media supply.
For die-cut labels, use only full auto dies.
Rotation Angles
Connecting the
Printer
Specifications
Radio Regulatory
Information
Appendices
Fonts Available
Codabar (NW-7)
UCC/EAN 128
Code 39
Code 93
EAN 8/JAN 8, 2 and 5 digit extensions
EAN 13/JAN 13, 2 and 5 digit extensions
EAN 14/JAN 14, 2 and 5 digit extensions
lnterleaved 2 of 5
MSI/Plessey
FIM/POSTNET
UPC-A, 2 and 5 digit extensions
UPC-E, 2 and 5 digit extensions
QR Code
MaxiCode
PDF 417
Aztec
DataMatrix (using ZPL emulation)
RSS (Reduced Space Symbology®):
RSS-14 Truncated
RSS-14 Stacked
RSS-14 Stacked Omnidirectional
RSS Limited
RSS Expanded
TLC-39/Micro PDF
0°, 90°, 180°, and 270°
Standard Fonts: 25 bit-mapped fonts; 1 scalable (CG Trimvirate
Bold Condensed*)
Downloadable optional bit-mapped & scalable fonts via Label
Vista software
International character sets:
Chinese 16 x 16 (trad.), 16 x 16 (simplified), 24 x 24 (simplified);
Japanese 16 x 16, 24 x 24
Korean Myang 16 x 16
Greek
Hebrew/Arabic
*Contains UFST from Agfa Monotype Corporation
*Contains UFST from Agfa Monotype Corporation
Index
Section Continues
40
RP4T Printers
Manual
Introduction
P4T Series
2.9 lbs. (1,32 Kg.)
Weight w/ battery, and TT ribbon
excluding media and radio option
Operating Temperature
Charging Temperature
Storage Temperature
Maintenance
P4T Overview
P4T/RP4T
User Guide
Physical/Environmental/Electrical Specifications
Relative Humidity
Battery
Intrusion Protection (IP) Rating
Direct Thermal: -4 °F to 122 °F (-20 °C to 50 °C)
Thermal Transfer: 32 °F to 113 °F (0 °C to 45 °C)
32 °F to 104 °F (0°C to 40 °C)
-22 °F to 149 °F (-30 °C to 65 °C)
Operating: 10% to 90%
(non-condensing)
Storage: 10% to 90%
(non-condensing)
7.4V Lithium-Ion 4.2 AHr.
14
(54 w/ optional soft case)
Appendices
6.53 in.
[165,9 mm]
8.68 in.
[220,5 mm]
Specifications
Radio Regulatory
Information
#8-32 x .30 DP.
x2
3.38 in.
[85,9 mm]
0.57 in.
[14,5mm]
Troubleshooting
Connecting the
Printer
2.92 in.
[74,2 mm]
3.16 in.
[80,2 mm]
Printer Preparation
Figure 20-P4T Series Overall Dimensions
Index
External Media
Supply Loading Slot
1.60 in.
[40,6 mm]
4.25 in.
[108,0 mm]
3.14 in.
[79,7 mm]
Appendix A
41
Manual
Introduction
RP4T Printers
P4T Overview
Maintenance
Printer Preparation
Troubleshooting
Connecting the
Printer
Specifications
Radio Regulatory
Information
Appendices
P4T/RP4T
User Guide
Appendix A
Interface Cables
RS232 Download Cable
USB Cable
Part Number AK17463-008; RW Mod Plug to 9-Pin DB PC Cable
Part Number AT17010-1; USB A to USB Mini B Cable
PIN 9
(TXD) 3
(RXD) 2
(DSR) 6
(GND) 5
(DTR) 4
(CTS) 8
PIN 1 (RTS) 7
SHIELD
10 PIN MOD Plug
(Printer Signals)
3 (RXD)
4 (TXD)
5 (DTR)
6 (GND)
7 (DSR)
8 (RTS)
9 (CTS)
SHIELD
PIN 1
PIN 10
USB Download Cable
You may also visit the Zebra Web site at www.zebra.com
for a listing of interface cables for all series of Zebra mobile
printers
Part Number AK18666-1; RW Mod Plug to USB A Cable
4 PIN USB
(Type A Plug)
1 (VBUS)
2 (USB D-)
3 (USB D+)
4 (GND)
10 PIN MOD Plug
(Printer Signals)
10 (VBUS)
1 (USB D-)
2 (USB D+)
6 (GND)
PIN 1
Contact the Factory or your Zebra Sales Representative
for more information on interface cables to most major
manufacturer’s data terminals.
PIN 10
Index
Appendix B & C
42
Manual
Introduction
RP4T Printers
P4T Overview
Maintenance
P4T/RP4T
User Guide
Appendix B
Appendix C
Media Supplies
Maintenance Supplies
To insure maximum printer life and consistent print quality and
performance for your individual application, it is recommended
that only media produced by Zebra be used.
Advantages include:
• Consistent quality and reliability of media products.
• Large range of stocked and standard formats.
• In-house custom format design service.
• Large production capacity which services the needs of many
large and small media consumers including major retail chains
world wide.
• Media products that meet or exceed industry standards.
In addition to using quality media provided by Zebra, it is recommended that the printer be cleaned as prescribed in the Maintenance section. The following items are available for this purpose:
• Cleaning Pen (12 pack), Reorder No. AN11209-1
• Cleaning Kit with Cleaning Pen, and Cotton Swabs, Reorder
No. AT702-1
Printer Preparation
Troubleshooting
Connecting the
Printer
Specifications
Radio Regulatory
Information
Appendices
For more information about standard or custom media contact your
re-seller or Zebra Technologies Corporation at +1.866.230.9495
(U.S., Canada and Mexico) and ask to speak to a Media Sales Representative.
Index
Appendix D
43
Manual
Introduction
RP4T Printers
P4T Overview
Maintenance
P4T/RP4T
User Guide
Appendix D
Product Support
When calling with a specific problem regarding your printer, please
have the following information on hand:
• Model number/type (e.g. P4T, RP4T)
• Unit serial number
• Product Configuration Code (PCC)
For on-line product support and the most recent versions of downloadable user documentation, firmware and software utilities, go
to the Zebra Web site: www.zebra.com
Serial and PCC Number Locations for P4T Series Printers
In the Americas, contact
Printer Preparation
Troubleshooting
Connecting the
Printer
Specifications
Regional Headquarters
Zebra Technologies International, LLC
333 Corporate Woods Parkway Vernon
Hills, Illinois 60061-3109 U.S.A
T: +1 847 793 2600
Toll-free +1 800 423 0422
F: +1 847 913 8766
Technical Support
T: +1 847 913 2259
F: +1 847 913 2578
Hardware:
ts1america@zebra.com
Software:
ts3america@zebra.com
Customer Service Dept
For printers, parts, media,
and ribbon, please call your
distributor, or contact us.
T: +1 877 275 9327
E: clientcare@zebra.com
P4T Series Product
Configuration Code
(PCC)
P4T Series Serial
Number
In Europe, Africa, the Middle East, and India, contact
Regional Headquarters
Zebra Technologies Europe Limited
Zebra House
The Valley Centre,
Gordon Road
High Wycombe
Buckinghamshire HP13 6EQ, UK
T: +44 (0)1494 472872
F: +44 (0) 1494 450103
Technical Support
T: +44 (0) 1494 768298
F: +44 (0) 1494 768210
Germany:
Tsgermany@zebra.com
France: Tsfrance@zebra.com
Spain/ Portugal:
Tsspain @zebra.com
All other areas:
Tseurope@zebra.com
Internal Sales Dept.
For printers, parts, media,
and ribbon, please call your
distributor, or contact us
T: +44 (0) 1494 768316
F: +44 (0) 1494 768244
E: cseurope@zebra.com
In the Asia Pacific region, contact
Appendices
Radio Regulatory
Information
Regional Headquarters
Zebra Technologies Asia Pacific, LLC
Go to www.zebra.com/contact for
complete contact information
T: +65 6858 0722
F: +65 6885 0838
Technical Support
T: +65 6858 0722
F: +65 6885 0838
E: (China):
tschina@zebra.com
All other areas:
tsasiapacific@zebra.com
Customer Service
For printers, parts, media,
and ribbon, please call your
distributor, or contact us
T: +65 6858 0722
F: +65 6885 0836
E: (China)
order-csr@zebra.com
All other areas:
csasiapacific@zebra.com
Index
Appendix E
44
Manual
Introduction
RP4T Printers
P4T Overview
Maintenance
P4T/RP4T
User Guide
Appendix E
Battery Disposal
The EPA certified RBRC® Battery Recycling Seal on the
Lithium-Ion (Li-ion) battery supplied with your printer
indicates Zebra Technologies Corporation is voluntarily
participating in an industry program to collect and recycle
these batteries at the end of their useful life, when taken
out of service in the United States or Canada. The RBRC program
provides a convenient alternative to placing used Li-ion batteries
into the trash or the municipal waste stream, which may be illegal
in your area.
Product Disposal
Do not dispose of this product in unsorted municipal waste.
This product is recyclable. Please recycle according to your
local standards. For more information, please see our web
site at: http://www.zebra.com/environment
Insulate depleted battery terminals with tape before
disposal.
Printer Preparation
Troubleshooting
Connecting the
Printer
Specifications
Radio Regulatory
Information
Appendices
Please call +1 800 8BATTERY for information on Li-ion battery
recycling and disposal bans or restrictions in your area. Zebra
Technologies Corporation’s involvement in this program is part of
our commitment to preserving our environment and conserving
our natural resources.
Outside North America, please follow local battery recycling
guidelines.
Index
Appendix F
45

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