Zebra Technologies ZLANGVH Zebra Embedded 802.11b/g Radio User Manual Xi4 UG

Zebra Technologies Corporation Zebra Embedded 802.11b/g Radio Xi4 UG

User Manual Part 3 of 3

101ConfigurationStandard Control Panel Parameters2/23/09 Xi4 User Guide P1009874-001 Select Print ModeThis parameter tells the printer how printed labels will be removed. Make sure that you select a print mode that is compatible with your printer and printer options. For information about how the print modes work with different printer options, see Print Modes and Printer Options on page 34.Default Value (non-RFID printers): TEAR-OFFSelections (non-RFID printers): TEAR-OFF, PEEL-OFF, CUTTER, DELAYED CUT, APPLICATOR, REWINDDefault Value (RFID printers): RFID MODESelections (RFID printers): TEAR-OFF, PEEL-OFF, CUTTER, DELAYED CUT, RFID MODE, REWINDNote • RFID MODE appears only on printers that have an RFID reader installed and the correct firmware loaded in the printer. The 110Xi4 and 170Xi4 are RFID-ready, but they do not come with an RFID reader installed. For more information about purchasing the RFID option for these printers, contact your authorized Zebra reseller.To change the value shown:1. Press PLUS (+) or MINUS (-) to scroll through the options.Set Media TypeThis parameter tells the printer the type of media that you are using (see Types of Media on page 29 for more information). Selecting continuous media requires that you include a label length instruction in your label format (^LLxxxx if you are using ZPL or ZPL II).When non-continuous media is selected, the printer feeds media to calculate label length (the distance between two recognized registration points of the inter-label gap, webbing, or alignment notch or hole).Default Value: NON-CONTINUOUSSelections: NON-CONTINUOUS, CONTINUOUSTo change the value shown:1. Press PLUS (+) or MINUS (-) to scroll through the options.Set Sensor TypeThis parameter tells the printer whether you are using media with a web (gap/space between labels, notch, or hole) to indicate the separations between labels or if you are using media with a black mark printed on the back. If your media does not have black marks for registration on the back, leave your printer at the default (WEB).Default Value: WEBSelections: WEB, MARKTo change the value shown:1. Press PLUS (+) or MINUS (-) to toggle between the options.Table 9 • Printer Parameters (Continued, page 3 of 22)Language/Parameter Action/Explanation
ConfigurationStandard Control Panel Parameters102P1009874-001 Xi4 User Guide 2/23/09Select Print MethodThe print method parameter tells the printer the method of printing that you want to use: direct thermal (no ribbon) or thermal transfer (using thermal transfer media and ribbon). Default Value: THERMAL TRANSFERSelections: THERMAL TRANSFER, DIRECT THERMALTo change the value shown:1. Press PLUS (+) or MINUS (-) to scroll through the options.Set Print WidthThis parameter specifies the printable area across the width of the label. Table 10 shows the ranges and default values for print width, which are based on the printer model and the printhead resolution.Note • Setting the width too narrow can result in portions of a label format not being printed on the media. Setting the width too wide wastes formatting memory and can cause printing off of the label and on the platen roller. This setting can affect the horizontal position of the label format if the image was inverted using the ^POI ZPL II command.To change the value shown:1. Press PLUS (+) or MINUS (-) to change the value shown.Table 9 • Printer Parameters (Continued, page 4 of 22)Language/Parameter Action/ExplanationTable 10 • Print Width Ranges and Maximum ValuesPrinthead ResolutionPrinter110Xi4 140Xi4, 170Xi4, 220Xi4200 dpi Default Value: 832Range: 2 to 832 dotsDefault Value: 1344Range: 2 to 1344 dots300 dpi Default Value: 1248Range: 2 to 1248 dotsDefault Value: 1984Range: 2 to 1984 dots600 dpi Default Value: 2496Range: 2 to 2496 dotsN/A
103ConfigurationStandard Control Panel Parameters2/23/09 Xi4 User Guide P1009874-001 Set Maximum Label LengthThis parameter is used during the media portion of the calibration process. Always set maximum label length to a value that is at least 1.0 in. (25.4 mm) greater than the actual label length (Figure 15). If the value is set to a smaller value than the label length, the printer assumes that continuous media is loaded, and the printer cannot calibrate.For example, if the label length is 5.0 inches (126 mm) including the interlabel gap, set the parameter for 6.0 inches (152 mm). If the label length is 7.5 inches (190 mm), set the parameter for 9.0 inches (229 mm).Figure 15 • Label LengthDefault Value: 39.0 inches (988 mm)Selections: Values are adjustable in one-inch (25.4 mm) incrementsTo change the value shown:1. Press PLUS (+) or MINUS (-) to change the value shown.Set Supplies Low WarningWhen this feature is enabled, the printer provides a warning when the media or ribbon level is low.Default: DISABLEDSelections: ENABLED, DISABLEDTable 9 • Printer Parameters (Continued, page 5 of 22)Language/Parameter Action/Explanation}21Label length (including interlabel gap)2Interlabel gap3Set maximum label length to approximately this value13
ConfigurationStandard Control Panel Parameters104P1009874-001 Xi4 User Guide 2/23/09Set Early Warning for MaintenanceWhen this feature is enabled, the printer provides warnings when the printhead needs to be cleaned.Default Value: MAINT. OFFSelections: MAINT. OFF, MAINTENANCE ONTo change the Early Warning settings:1. When the LCD displays EARLY WARNING MAINTENANCE, press PLUS (+) or MINUS (-) to toggle between OFF and ON. (If you are prompted for a password, enter your password using the instructions in Change Password-Protected Parameters on page 96.)2. Exit Setup mode and save changes to enable additional parameters related to the early warning system.3. Enter Setup mode again and go to the following parameters to enter the printhead cleaning interval and the printhead life.Set Printhead Cleaning Interval for Early WarningThis parameter appears only when Early Warning for Maintenance is enabled. This value should correspond to the length of the media or ribbon roll that you are using.Default Value: 450 M/1476 FTSelections: 100 M/328 FT to 450 M/1476 FT in 50 M incrementsTo change the value shown:1. Press PLUS (+) or MINUS (-) to set the printhead cleaning interval to the desired number of inches of media or ribbon.When the printhead reaches the set length, WARNING CLEAN PRINTHEAD appears on the LCD. If the alert function is enabled, the printer generates an alert. Reset Printhead Cleaning Counter for Early WarningThis parameter appears only when Early Warning for Maintenance is enabled.To reset the printhead cleaning counter:1. Did you clean the printhead?• If you cleaned the printhead, press PLUS (+) to select YES.• If you did not clean the printhead, press MINUS (-) to select NO.Table 9 • Printer Parameters (Continued, page 6 of 22)Language/Parameter Action/Explanation
105ConfigurationStandard Control Panel Parameters2/23/09 Xi4 User Guide P1009874-001 Set Printhead Life for Early WarningThis parameter appears only when Early Warning for Maintenance is enabled. Set this value to the number of inches of media that the printhead is expected to print.Default Value: 1,000,000 inchesRange: 100 to 1,000,000 inchesTo change the value shown:1. Press MINUS (-) to move the cursor.2. Press PLUS (+) to increase the value of the digit.When the printhead reaches the set length, WARNING REPLACE HEAD appears on the LCD. If the alert function is enabled, the printer generates an alert.Reset Printhead Life Counter for Early WarningThis parameter appears only when Early Warning for Maintenance is enabled. To reset the printhead life counter:1. Did you replace the printhead?• If you replaced the printhead, press PLUS (+) to select YES.• If you did not replace the printhead, press MINUS (-) to select NO.View Non-Resettable CounterThis parameter displays the total length of media that the printer has printed. You can use ZPL commands to change the unit of measure for this counter. For the commands, refer to the ZPL Programming Guide.View User-Controlled Counter 1This parameter displays the total length of media that the printer has printed since this parameter was last reset. You can use ZPL commands to change the unit of measure and reset this counter. For the commands, refer to the ZPL Programming Guide.View User-Controlled Counter 2This parameter displays the total length of media that the printer has printed since this parameter was last reset. You can use ZPL commands to change the unit of measure and reset this counter. For the commands, refer to the ZPL Programming Guide.Table 9 • Printer Parameters (Continued, page 7 of 22)Language/Parameter Action/Explanation
ConfigurationStandard Control Panel Parameters106P1009874-001 Xi4 User Guide 2/23/09Print Counter ReadingsPrints a label that lists the odometer readings for the following:• the non-resettable counter• the two user-controlled counters• the Early Warning for Maintenance counters, which indicate when the printhead was last cleaned and the printhead lifeIf the Early Warning for Maintenance feature is disabled, the counters related to it do not print.To print a list of the odometer readings:1. Press PLUS (+) to print the odometer readings.List FontsThis option prints a label that lists the available fonts in the printer, including standard printer fonts plus any optional fonts. Fonts may be stored in RAM or Flash memory.To print a list of the available fonts:1. Press PLUS (+) to select PRINT.List Bar CodesThis option prints a label that lists the available bar codes in the printer. Bar codes may be stored in RAM or Flash memory.To print a list of the available bar codes:1. Press PLUS (+) to select PRINT.List ImagesThis option prints a label that lists the available images stored in the printer’s RAM, Flash memory, or optional memory card.To print a list of the available images:1. Press PLUS (+) to select PRINT.List FormatsThis option prints a label that lists the available formats stored in the printer’s RAM, Flash memory, or optional memory card.To print a list of the available formats:1. Press PLUS (+) to select PRINT.List SetupThis option prints a configuration label (see Figure 12 on page 97), which lists the current printer configuration.To print a configuration label:1. Press PLUS (+) to select PRINT.Table 9 • Printer Parameters (Continued, page 8 of 22)Language/Parameter Action/Explanation
107ConfigurationStandard Control Panel Parameters2/23/09 Xi4 User Guide P1009874-001 List Network SettingsThis option prints a network configuration label (see Figure 13 on page 98), which lists the settings for any print server that is installed.To print a network configuration label:1. Press PLUS (+) to select PRINT.List AllThis option prints labels that list the available fonts, bar codes, images, formats, and the current printer and network configurations.To print labels for all settings:1. Press PLUS (+) to select PRINT.Initialize Flash MemoryThis option erases all previously stored information from Flash memory.Caution • This option completely erases the Flash memory.To initialize Flash memory:1. If prompted for a password, enter the printer password. For instructions, see Change Password-Protected Parameters on page 96.The display shows INITIALIZE FLASH?2. Press PLUS (+) to select YES.The display shows ARE YOU SURE?.3. Do you want to continue?• Press MINUS (-) to select NO to cancel the request and return to the INITIALIZE FLASH prompt.• Press PLUS (+) to select YES and begin initialization.When initialization is complete, the control panel displays INITIALIZING COMPLETED.Note • Depending on the amount of free FLASH memory, initialization may take up to 1 minute to complete.Table 9 • Printer Parameters (Continued, page 9 of 22)Language/Parameter Action/Explanation
ConfigurationStandard Control Panel Parameters108P1009874-001 Xi4 User Guide 2/23/09Print Sensor ProfileA sensor profile shows sensor settings compared to actual sensor readings. This label (which will extend across several actual labels or tags) can be used to troubleshoot printing problems. To interpret the results of the sensor profile, see Sensor Profile on page 160.To print a sensor profile:1. Press PLUS (+) to start this standard calibration procedure and print a media sensor profile.2. If the sensitivity of the sensors must be adjusted, perform Calibrate Media and Ribbon Sensor Sensitivity on page 109.Table 9 • Printer Parameters (Continued, page 10 of 22)Language/Parameter Action/Explanation
109ConfigurationStandard Control Panel Parameters2/23/09 Xi4 User Guide P1009874-001 Calibrate Media and Ribbon Sensor SensitivityUse this procedure to adjust sensitivity of media and ribbon sensors.Important • Follow this procedure exactly as presented. All of the steps must be performed even if only one of the sensors requires adjustment. You may press MINUS (-) at any step in this procedure to cancel the process.To perform a media and ribbon sensor calibration:1. Press PLUS (+) to start the calibration procedure.The LOAD BACKING prompt displays.2. Open the printhead.3. Remove approximately 8 in. (203 mm) of labels from the backing, and pull the media into the printer so that only the backing is between the media sensors.4. Leave the printhead open.5. Press PLUS (+) to continue.The REMOVE RIBBON prompt displays.6. Remove the ribbon (if used).7. Close the printhead.8. Press PLUS (+) to continue.The message CALIBRATING PLEASE WAIT displays.The printer adjusts the scale (gain) of the signals that it receives from the media and ribbon sensors based on the specific media and ribbon combination being used. On the sensor profile, this essentially corresponds to moving the peak of the graph up or down to optimize the readings for your application.When calibration is complete, RELOAD ALL displays.9. Open the printhead and pull the media forward until a label is positioned under the media sensor.10. Reload the ribbon (if used).11. Close the printhead.12. Press PLUS (+) to continue.The printer performs an auto-calibration. During this process, the printer checks the readings for the media and ribbon based on the new scale established, determines the label length, and determines the print mode. To see the new readings on the new scale, print a sensor profile.Set Parallel CommunicationsSelect the communications port that matches the one being used by the host computer.Default Value: BIDIRECTIONALSelections: BIDIRECTIONAL, TWINAX/COAX, UNIDIRECTIONALTo change the value shown:1. Press PLUS (+) or MINUS (-) to scroll through the options.Table 9 • Printer Parameters (Continued, page 11 of 22)Language/Parameter Action/Explanation
ConfigurationStandard Control Panel Parameters110P1009874-001 Xi4 User Guide 2/23/09Set Serial CommunicationsSelect the communications port that matches the one being used by the host computer. This setting applies only when the serial port is used. Note • Select RS232 if you are using an external adapter to enable RS422/485 operation.Default Value: RS232Selections: RS232, RS422/485, RS485 MULTIDROPTo change the value shown:1. Press PLUS (+) or MINUS (-) to scroll through the options.Set BaudThis setting applies only when the serial port is used. The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place. Select the value that matches the one being used by the host computer.Default Value: 9600Selections: 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800, 38400, 57600, 115200To change the value shown:1. Press PLUS (+) or MINUS (-) to scroll through the options.Set Data BitsThis setting applies only when the serial port is used. The data bits of the printer must match the data bits of the host computer for accurate communications to take place. Set the data bits to match the setting being used by the host computer.Default Value: 8BITSSelections: 7BITS, 8BITSTo change the value shown:1. Press PLUS (+) or MINUS (-) to toggle between the options.Set ParityThis setting applies only when the serial port is used. The parity of the printer must match the parity of the host computer for accurate communications to take place. Select the parity that matches the one being used by the host computer.Default Value: NONESelections: EVEN, ODD, NONETo change the value shown:1. Press PLUS (+) or MINUS (-) to scroll through the options.Table 9 • Printer Parameters (Continued, page 12 of 22)Language/Parameter Action/Explanation
111ConfigurationStandard Control Panel Parameters2/23/09 Xi4 User Guide P1009874-001 Set Host HandshakeThis setting applies only when the serial port is used. The handshake protocol of the printer must match the handshake protocol of the host computer for communication to take place. Select the handshake protocol that matches the one being used by the host computer.Default Value: XON/XOFFSelections: XON/XOFF, DSR/DTR, RTS/CTSTo change the value shown:1. Press PLUS (+) or MINUS (-) to scroll through the options.Set ProtocolProtocol is a type of error checking system. Depending on the selection, an indicator may be sent from the printer to the host computer signifying that data has been received. Select the protocol that is requested by the host computer. Further details on protocol can be found in the ZPL Programming Guide.Default Value: NONESelections: NONE, ZEBRA, ACK_NAKNote • ZEBRA is the same as ACK_NAK, except that ZEBRA response messages are sequenced. If ZEBRA is selected, the printer must use DSR/DTR for host handshake protocol.To change the value shown:1. Press PLUS (+) or MINUS (-) to scroll through the options.Set Network IDThis parameter assigns a unique number to the printer when the printer is operating in an RS422/485 multi-drop network environment (an external RS422/485 adapter is required). This gives the host computer the means to address a specific printer. This does not affect TCP/IP or IPX networks.Default Value: 000Range: 000 to 999To change the value shown:1. Press MINUS (-) to move to the next digit position.2. Press PLUS (+) to increase the value of the digit.Set Communications ModeThe communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer. For more information, see Communications Diagnostics Test on page 159. Default Value: NORMAL MODESelections: NORMAL MODE, DIAGNOSTICSTo select communication diagnostics mode:1. Press PLUS (+) or MINUS (-) to toggle between the options.Table 9 • Printer Parameters (Continued, page 13 of 22)Language/Parameter Action/Explanation
ConfigurationStandard Control Panel Parameters112P1009874-001 Xi4 User Guide 2/23/09Set Control Prefix CharacterThe printer looks for this two-digit hex character to indicate the start of a ZPL/ZPL II control instruction.Note • Do not use the same hex value for the control, format, and delimiter character. The printer must see different characters to work properly.Default Value: 7E ~Range: 00 to FFTo change the value shown:1. Press MINUS (-) to move to the next digit position.2. Press PLUS (+) to increase the value of the digit.Set Format Prefix CharacterThe format prefix is a two-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions. The printer looks for this hex character to indicate the start of a ZPL/ZPL II format instruction. See the ZPL Programming Guide for more information.Note • Do not use the same hex value for the control, format, and delimiter character. The printer must see different characters to work properly.Default Value: 5E ^Range: 00 to FFTo change the value shown:1. Press MINUS (-) to move to the next digit position.2. Press PLUS (+) to increase the value of the digit.Set Delimiter CharacterThe delimiter character is a two-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions. See the ZPL Programming Guide for more information.Note • Do not use the same hex value for the control, format, and delimiter character. The printer must see different characters to work properly.Default Value: 2C ,Range: 00 to FFTo change the value shown:1. Press MINUS (-) to move to the next digit position.2. Press PLUS (+) to increase the value of the digit.Table 9 • Printer Parameters (Continued, page 14 of 22)Language/Parameter Action/Explanation
113ConfigurationStandard Control Panel Parameters2/23/09 Xi4 User Guide P1009874-001 Select ZPL ModeThe printer remains in the selected mode until it is changed by this parameter or by using a ZPL/ZPL II command. The printer accepts label formats written in either ZPL or ZPL II, eliminating the need to rewrite any ZPL formats that already exist. See the ZPL Programming Guide for more information on the differences between ZPL and ZPL II.Default Value: ZPL IIRange: ZPL II, ZPLTo change the value shown:1. Press PLUS (+) or MINUS (-) to toggle between the options.Select Media Power-Up OptionThis parameter sets the action of the media when you turn on the printer.Default Value (non-RFID printers): CALIBRATIONDefault Value (RFID printers): FEEDSelections: CALIBRATION, LENGTH, SHORT CAL, NO MOTION, FEED•Calibration adjusts sensor levels and thresholds, determines length, and feeds the media to the next web.•Short Cal sets media and web thresholds without adjusting sensor gain, determines length, and feeds the media to the next web.•Length determines label length using current sensor values, and feeds the media to the next web.•No Motion tells the printer not to move the media. You must manually ensure that the web is positioned correctly, or press feed to position the next web.•Feed—feeds the labels to the first registration point.To change the value shown:1. Press PLUS (+) or MINUS (-) to scroll through the options.Table 9 • Printer Parameters (Continued, page 15 of 22)Language/Parameter Action/Explanation
ConfigurationStandard Control Panel Parameters114P1009874-001 Xi4 User Guide 2/23/09Select Head Close OptionThis parameter sets the action of the media when you close the printhead.Default Value (non-RFID printers): CALIBRATIONDefault Value (RFID printers): FEEDSelections: CALIBRATION, LENGTH, SHORT CAL, NO MOTION, FEED•Calibration adjusts sensor levels and thresholds, determines length, and feeds the media to the next web.•Short Cal sets media and web thresholds without adjusting sensor gain, determines length, and feeds the media to the next web.•Length determines label length using current sensor values, and feeds the media to the next web.•No Motion tells the printer not to move the media. You must manually ensure that the web is positioned correctly, or press feed to position the next web.•Feed—feeds the labels to the first registration point.To change the value shown:1. Press PLUS (+) or MINUS (-) to scroll through the options.Select Backfeed SequenceThis parameter sets when label backfeed occurs after a label is removed in some print modes. It has no effect in Rewind mode. This setting is superseded by ~JS when received as part of a label format (see the ZPL Programming Guide for more information).Default Value: DEFAULT (90%)Selections: DEFAULT, AFTER, OFF, BEFORE, 10%, 20%, 30%, 40%, 50%, 60%, 70%, 80%To change the value shown:1. Press PLUS (+) or MINUS (-) to scroll through the options.Adjust Label Top PositionThis parameter adjusts the print position vertically on the label. Positive numbers adjust the label top position farther down the label (away from the printhead) by the specified number of dots. Negative numbers adjust the position up the label (toward the printhead).Default Value: +000Range: -120 to +120To change the value shown:1. Press PLUS (+) to increase the value. 2. Press MINUS (-) to decrease the value.Table 9 • Printer Parameters (Continued, page 16 of 22)Language/Parameter Action/Explanation
115ConfigurationStandard Control Panel Parameters2/23/09 Xi4 User Guide P1009874-001 Adjust Left PositionThis parameter adjusts the print position horizontally on the label. Positive numbers adjust printing to the left by the specified number of dots. Negative numbers shift printing to the right.Default Value: 0000Range: –9999 to +9999 dotsTo change the value shown:1. Press MINUS (-) to move the cursor.2. Press PLUS (+) to change between +/- and to increase the value of the digit. For a negative value, enter the value before changing to the minus sign.Set the Head Test CountThe printer periodically performs a test of the printhead functionality, called a printhead test or head test. This parameter establishes how many labels are printed between these internal tests.Note • On the 110Xi4, this parameter appears only if the Head Test Count option is installed. Check the printer configuration label for the option.Default: 0000 (disables the test)Range: 0000 to 9999To set the number of labels to print between head tests:1. Press MINUS (-) to move to the next digit position.2. Press PLUS (+) to increase the value of the digit.Table 9 • Printer Parameters (Continued, page 17 of 22)Language/Parameter Action/Explanation
ConfigurationStandard Control Panel Parameters116P1009874-001 Xi4 User Guide 2/23/09Set the Verifier PortThe auxiliary port is used to determine how the printer reacts to an online verifier. For more information on the operation of the optional verifier, refer to the documentation provided with that option.Default: OFFSelections: OFF, VER-RPRNT ERR, VER-THRUPUT•OFF: The verifier port is off.•VER-RPRNT ERR: Label reprinted if verifier detects an error. If a bar code is near the upper edge of the label, the label is fed out far enough to be verified and then backfed to allow the next label to be printed and verified.•VER-THRUPUT: Allows greatest throughput but may not indicate a verification error immediately upon detection. May print from one to three labels before an error is recognized and printing stops.To change the value shown:1. Press PLUS (+) or MINUS (-) to scroll through the options.Set Applicator Port ModeDetermines the action of the applicator port.Note • Set this value as suggested by the applicator manufacturer.Default: OFFSelections: OFF, MODE 1, MODE 2, MODE 3, MODE 4•OFF: The applicator port is off.•MODE 1: Asserts the ~END_PRINT signal low while the printer is moving the label forward.•MODE 2: Asserts the ~END_PRINT signal high while the printer is moving the label forward.•MODE 3: Asserts the ~END_PRINT signal low for 20 milliseconds when a label has been completed and positioned. Not asserted during continuous printing modes.•MODE 4: Asserts the ~END_PRINT signal high for 20 milliseconds when a label has been completed and positioned. Not asserted during continuous printing modes.To change the value shown:1. Press PLUS (+) or MINUS (-) to scroll through the options.Table 9 • Printer Parameters (Continued, page 18 of 22)Language/Parameter Action/Explanation
117ConfigurationStandard Control Panel Parameters2/23/09 Xi4 User Guide P1009874-001 Set Applicator Error Signal When Printer PausesWhen this option is enabled and the printer is paused, the printer sets the applicator error state.Default: ENABLEDSelections: ENABLED, DISABLEDTo change the value shown:1. Press PLUS (+) or MINUS (-) to toggle between the options.Select Start Print SignalThis parameter determines how the printer reacts to the Start Print Signal input on pin 3 of the applicator interface connector at the rear of the printer.Caution • Start Print Signal is set by the applicator manufacturer and should not be changed unless the factory defaults have been reloaded. Please make a note of it. While other choices are valid, the printer must be returned to its designated setting for it to work properly.Default: PULSE MODESelections: PULSE MODE, LEVEL MODE•PULSE MODE—Labels print when the signal transitions from HIGH to LOW.•LEVEL MODE—Labels print as long as the signal is asserted LOW.To change the value shown:1. Press PLUS (+) or MINUS (-) to toggle between the options.Select Resynch ModeThis parameter determines how the printer reacts if the label synchronization is lost and the label top is not where expected.Default: FEED MODESelections: FEED MODE, ERROR MODE•FEED MODE—If the label top is not where expected, the printer feeds a blank label to find the label top position.•ERROR MODE—If the label top is not where expected, the printer stops, enters Pause mode, displays the message Error Condition Feed Label, flashes the ERROR light, and asserts the Service Required signal (pin 10 on the Applicator Interface Connector).To resynch the media to the top of the label in Error mode, press PAUSE to exit Pause mode. The ERROR light stops flashing, and the Service Required signal is deactivated. The action of the printer is determined by the Head Close configuration selection (see Select Head Close Option on page 114).To change the value shown:1. Press PLUS (+) or MINUS (-) to toggle between the options.Table 9 • Printer Parameters (Continued, page 19 of 22)Language/Parameter Action/Explanation
ConfigurationStandard Control Panel Parameters118P1009874-001 Xi4 User Guide 2/23/09Set Reprint ModeWhen reprint mode is enabled, you can reprint the last label printed either by issuing the ~PR ZPL command or by pressing MINUS (-) on the control panel.Default Value: DISABLEDSelections: ENABLED, DISABLEDTo change the value shown:1. Press PLUS (+) or MINUS (-) to toggle between the options.See next column View Sensor SettingsThese parameters are automatically set during the calibration procedure and should be changed only by a qualified service technician. Refer to the ZPL II Programming Guide for information on these parameters.To skip these parameters:1. Press PLUS (+) to skip each of the following parameters:Table 9 • Printer Parameters (Continued, page 20 of 22)Language/Parameter Action/Explanation
119ConfigurationStandard Control Panel Parameters2/23/09 Xi4 User Guide P1009874-001 Select Format ConvertSelects the bitmap scaling factor. The first number is the original dots per inch (dpi) value; the second, the dpi to which you would like to scale.Default Value: NONESelections: NONE, 150 → 300, 150 → 600, 200 → 600, 300 → 600To change the value shown:1. Press PLUS (+) or MINUS (-) to scroll through the options.Select Idle DisplayThis parameter selects the LCD options for the real-time clock.Note • If the default value is not selected, pressing PLUS (+) or MINUS (-) briefly displays the firmware version of the printer. Default Value: FIRMWARE (FW) VERSIONSelections: MM/DD/YY (24HR), MM/DD/YY (12HR), DD/MM/YY (24HR), DD/MM/YY (12HR), FW VERSIONTo change the value shown:1. Press PLUS (+) or MINUS (-) to scroll through the options.Set Real-Time Clock (RTC) DateThis parameter allows you to set the date following the convention selected in IDLE DISPLAY.To change the value shown:1. Press MINUS (-) to move to the next digit position. 2. Press PLUS (+) to change the value of the digit.Set RTC TimeThis parameter allows you to set the time following the convention selected in IDLE DISPLAY.To change the value shown:1. Press MINUS (-) to move to the next digit position. 2. Press PLUS (+) to change the value of the digit.Specify Password LevelThis parameter allows you to select whether certain factory-selected menu items or all menu items are password protected.Default Value: SELECTED ITEMSSelections: SELECTED ITEMS, ALL ITEMS1. Press PLUS (+) or MINUS (-) to toggle between the options.Table 9 • Printer Parameters (Continued, page 21 of 22)Language/Parameter Action/Explanation
ConfigurationStandard Control Panel Parameters120P1009874-001 Xi4 User Guide 2/23/09Select the Display LanguageThis parameter changes the language displayed on the LCD. Each language selection is displayed in the language itself.Default Value: ENGLISHSelections: ENGLISH, SPANISH, FRENCH, GERMAN, ITALIAN, NORWEGIAN, PORTUGUESE, SWEDISH, DANISH, SPANISH 2, DUTCH, FINNISH, JAPANESE, KOREAN, SIMPLIFIED CHINESE, TRADITIONAL CHINESE, POLISH, RUSSIANTo change the value shown:1. Press PLUS (+) or MINUS (-) to scroll through the options.Table 9 • Printer Parameters (Continued, page 22 of 22)Language/Parameter Action/ExplanationPolish placeholderRussian placeholder
121ConfigurationAdditional Control Panel Parameters2/23/09 Xi4 User Guide P1009874-001 Additional Control Panel ParametersAdditional parameters appear in the following situations.• When a Radio Frequency Identification (RFID) reader is installed. The 110Xi4 and 170Xi4 are RFID-ready, but they do not come with an RFID reader installed. For more information about purchasing the RFID option for these printers, contact your authorized Zebra reseller.• When a wired print server is installed in the printer. For more information, refer to the ZebraNet 10/100 Print Server User and Reference Guide• When a wireless print server is installed in the printer. Refer to the ZebraNet Wireless User Guide. Copies of the print server manuals are available at http://www.zebra.com/manuals or on the user CD that came with your printer.
ConfigurationAdditional Control Panel Parameters122P1009874-001 Xi4 User Guide 2/23/09 Notes • _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
2/23/09 Xi4 User Guide P1009874-001 5Routine MaintenanceThis section provides routine cleaning and maintenance procedures.ContentsReplacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124Recycling Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124Cleaning Schedule and Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Clean the Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Clean the Printhead and Platen Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Clean the Snap Plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132Clean the Cutter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133Replace the Fuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Routine MaintenanceReplacing Printer Components124P1009874-001 Xi4 User Guide 2/23/09Replacing Printer ComponentsSome printer components, such as the printhead and platen roller, may wear out over time and can be replaced easily. Regular cleaning may extend the life of some of these components. See Cleaning Schedule and Procedures on page 125 for the recommended cleaning intervals.Ordering Replacement PartsFor optimal printing quality and proper printer performance across our product line, Zebra strongly recommends the use of genuine Zebra™ supplies as part of the total solution. Contact your authorized Zebra reseller for part ordering information, or see Contacts on page 11 for contact addresses and telephone numbers.Recycling Printer ComponentsLubricationOther than lubricating the cutter blade after approximately 60,000 cuts, no lubrication is needed for this printer.The majority of this printer’s components are recyclable. The printer’s main logic board includes a battery that you should dispose of properly.Do not dispose of any printer components in unsorted municipal waste. Please dispose of the battery according to your local regulations, and recycle the other printer components according to your local standards. For more information, see http://www.zebra.com/environment.Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.Caution • Some commercially available lubricants will damage the finish and the mechanical parts if used inappropriately on this printer.
125Routine MaintenanceCleaning Schedule and Procedures2/23/09 Xi4 User Guide P1009874-001 Cleaning Schedule and ProceduresCleaning your printer regularly maintains print quality and may extend the life of the printer. The recommended cleaning schedule is shown in Table 11. See the following pages for specific procedures.Clean the ExteriorClean the outside surfaces of the printer with a lint-free cloth. Use a mild detergent solution or desktop cleaner sparingly, as needed.Clean the Media CompartmentAfter every four rolls of media, inspect the media compartment. Use a soft bristle brush or a vacuum cleaner to remove any dirt and lint from the interior of the printer.Caution • While performing any tasks near an open printhead, remove all rings, watches, hanging necklaces, identification badges, or other metallic objects that could touch the printhead. You are not required to turn off the printer power when working near an open printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing.Caution • Use only the cleaning agents indicated. Zebra is not responsible for damage caused by any other fluids being used on this printer.Table 11 • Recommended Printer Cleaning ScheduleArea Method IntervalPrinthead Solvent* Perform these procedures at the following times:• When CLEAN HEAD NOW appears.•Direct Thermal Print Mode: After every roll of labels or 500 ft (150 m) of fanfold labels.•Thermal Transfer Print Mode: After every roll (1500 ft or 450 m) of ribbon.Platen roller Solvent*Transmissive (media) sensor Air blow†Black mark sensor Air blow†Media path Solvent*Ribbon sensor Air blowLabel-available sensors Air blow Every 6 months, or as neededTear-off/peel-off bar Solvent*Snap plate Solvent* As neededCutter Solvent** Zebra recommends using Preventive Maintenance Kit (part number 47362). In place of this kit, you may use a clean swab dipped in a solution of isopropyl alcohol (minimum 90%) and deionized water (maximum 10%).† If using canned air, it is recommended that you turn off the printer before cleaning.
Routine MaintenanceCleaning Schedule and Procedures126P1009874-001 Xi4 User Guide 2/23/09Clean the Printhead and Platen RollerIf print quality does not improve after you perform this procedure, clean the printhead with Save-a-Printhead cleaning film. This specially coated material removes contamination buildup without damaging the printhead. Call your authorized Zebra reseller or distributor for more information.Cleaning intervals are as follows, based on the printhead resolution:For 203 and 300 dpi printers Clean the printhead after every roll (1500 feet or 450 m) of thermal transfer ribbon or after every roll (500 feet or 150 m) of direct thermal labels or when CLEAN HEAD NOW appears on the LCD. Clean the printhead more often if you see inconsistent print quality, such as voids in the bar code or graphics.For 600 dpi printers Clean the printhead after each roll (500 feet or 150 m) of labels or when CLEAN HEAD NOW appears on the LCD. Clean the printhead more often if you see inconsistent print quality, such as voids in the bar code or graphics.
127Routine MaintenanceCleaning Schedule and Procedures2/23/09 Xi4 User Guide P1009874-001 To clean the printhead and platen roller, complete these steps:1. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise.2. Remove the media and ribbon (if loaded).Caution • The printhead may be hot and can cause severe burns. Allow the printhead to cool.Caution • Before touching the printhead assembly, discharge any built-up static electricity by touching the metal printer frame or by using an anti-static wriststrap and mat.Caution • While performing any tasks near an open printhead, remove all rings, watches, hanging necklaces, identification badges, or other metallic objects that could touch the printhead. You are not required to turn off the printer power when working near an open printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing.1
Routine MaintenanceCleaning Schedule and Procedures128P1009874-001 Xi4 User Guide 2/23/093. Using the swab from the Preventive Maintenance Kit (part number 47362), wipe along the brown strip on the printhead assembly from end to end. In place of the Preventive Maintenance Kit, you may use a clean swab dipped in a solution of isopropyl alcohol (minimum 90%) and deionized water (maximum 10%). Allow the solvent to evaporate.4. While manually rotating the platen roller, clean it thoroughly with the swab. Allow the solvent to evaporate.5. Reload the media and the ribbon (if required).6. Push down the printhead assembly (1), and then rotate the printhead-open lever (2) clockwise until it locks into place.1Swab2Platen roller3Printhead print elements4Printhead-open lever123412
129Routine MaintenanceCleaning Schedule and Procedures2/23/09 Xi4 User Guide P1009874-001 Clean the SensorsBrush or vacuum any accumulated paper lint and dust off the sensors. Clean the sensors according to the recommendations in Cleaning Schedule and Procedures on page 125.Ribbon and Label-Available Sensor LocationsThe ribbon sensor and optional label-available sensor are shown in Figure 16. Figure 16 • Sensor Locations1Label-available sensors2Black mark sensor3Ribbon sensor123
Routine MaintenanceCleaning Schedule and Procedures130P1009874-001 Xi4 User Guide 2/23/09Transmissive (Media) Sensor LocationsThe locations of the upper and lower transmissive (media) sensors are shown in Figure 17 and Figure 18.Figure 17 • Upper Media SensorFigure 18 • Lower Media Sensor1Upper media sensor1Lower media sensorXXYYZZ11
131Routine MaintenanceCleaning Schedule and Procedures2/23/09 Xi4 User Guide P1009874-001 Media Out Sensor LocationThe location of the media out sensor is shown in Figure 19.Figure 19 • Media Out Sensor
Routine MaintenanceCleaning Schedule and Procedures132P1009874-001 Xi4 User Guide 2/23/09Clean the Snap PlateClean the snap plate when label adhesive or a label is stuck to the underside. Figure 20 shows the location of the snap plate.Figure 20 • Snap Plate LocationTo clean the snap plate, complete these steps:1. See Figure 20. Insert a small-blade screwdriver or similar tool into the loop on the left side of the snap plate.2. Gently lift the left side of the snap plate.3. Insert a small-blade screwdriver or similar tool into the loop on the right side of the snap plate.4. Gently lift the right side of the snap plate.5. Remove the snap plate from the printer.6. Clean the snap plate with cleaning solvent and a soft cloth.7. To reinstall the snap plate, insert the two tabs on the bottom of the snap plate into the two slots of the media path.8. Slide the snap plate toward you.9. Press down on the loops to lock the snap plate into place.1Left loop2Snap plate3Right loop123
133Routine MaintenanceCleaning Schedule and Procedures2/23/09 Xi4 User Guide P1009874-001 Clean the CutterIf the cutter is not cutting the labels cleanly or if it jams with labels, clean the cutter.To clean the cutter, complete these steps:1. Turn off (O) the printer.2. Unplug the power cord.3. Clean the stationary cutter blade with a swab and solvent.4. If cleaning does not remove label fragments and adhesive, contact an authorized service technician.Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
Routine MaintenanceReplace the Fuse134P1009874-001 Xi4 User Guide 2/23/09Replace the Fuse The instructions that follow are for the 140Xi4, 170Xi4, and 220Xi4 printers only. Fuses are not user-replaceable in the 110Xi4.The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V. The AC power entry module comes with two approved fuses in the fuse holder: one is in-circuit, and the second is provided as a spare. The end caps of the fuse must bear the certification mark of a known international safety organization (see Figure 5 on page 28). To replace a faulty fuse, complete these steps:1. Use a small-blade screwdriver or similar tool to remove the fuse holder. The fuse holder is part of the AC power entry module at the rear of the printer (Figure 21).Figure 21 • AC Power Entry Module2. Remove the faulty fuse and install a new fuse in the in-circuit position (Figure 22).Caution • Turn the AC power switch off (O) and remove the power cord before performing this procedure.1Power switch2Fuse holder3AC power entry module4Small-blade screwdriverImportant • If you use the spare fuse, be sure to order a replacement fuse from an authorized Zebra distributor. The spare fuse should be the exact type and rating as the original in-circuit fuse.1234
135Routine MaintenanceReplace the Fuse2/23/09 Xi4 User Guide P1009874-001 Figure 22 • Fuse Locations 3. Snap the fuse holder back into the AC power entry module.4. Reconnect the power cord, and turn the printer on (I). 1In-circuit fuse2Fuse holder3Spare fuseNote • If the printer does not power on, an internal component failure may have occurred, and the printer requires servicing by an authorized service technician.123
Routine MaintenanceReplace the Fuse136P1009874-001 Xi4 User Guide 2/23/09 Notes • _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
2/23/09 Xi4 User Guide P1009874-001 6TroubleshootingThis section provides information about errors that you might need to troubleshoot. Assorted diagnostic tests are included.ContentsTroubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143Calibration Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149Miscellaneous Printer Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150Printer Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154FEED Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155FEED and PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
TroubleshootingTroubleshooting Checklists138P1009874-001 Xi4 User Guide 2/23/09Troubleshooting ChecklistsIf an error condition exists with the printer, review this checklist:Is there an error message on the LCD? If yes, see LCD Error Messages on page 139.Are noncontinuous labels being treated as continuous labels? If yes, see Calibrate Media and Ribbon Sensor Sensitivity on page 109.Is the CHECK RIBBON light on when ribbon is loaded properly? If yes, see Calibrate Media and Ribbon Sensor Sensitivity on page 109.Are you experiencing problems with print quality? If yes, see Print Quality Problems on page 143.Are you experiencing communications problems? If yes, see Communications Problems on page 148.If the labels are not printing or advancing correctly, review this checklist:Are you using the correct type of labels? Review the types of label in Types of Media on page 29.Are you using a label that is narrower than the maximum print width? See Set Print Width on page 102.Review the label- and ribbon-loading illustrations in Print Modes and Printer Options on page 34 and Load Ribbon on page 74.Does the printhead need to be adjusted? See Adjust Printhead Pressure and Toggle Position on page 88 for more information.Do the sensors need to be calibrated? See Calibrate Media and Ribbon Sensor Sensitivity on page 109 for more information.If none of the above suggestions correct the problem, review this checklist:Perform one or more of the self-tests given in Printer Diagnostics on page 152. Use the results to help identify the problem.If you are still having problems, see Contacts on page 11 for customer support information.
139TroubleshootingLCD Error Messages2/23/09 Xi4 User Guide P1009874-001 LCD Error MessagesThe LCD displays messages when there is an error. See Table 12 for LCD errors, the possible causes, and the recommended solutions.Table 12 • LCD Error MessagesLCD Display/Printer Condition Possible Cause Recommended SolutionThe ERROR light flashes.The printhead was replaced with one that is not a genuine Zebra™ printhead.Install a genuine Zebra™ printhead.The printer stops; the RIBBON light is on; the ERROR light flashes. In thermal transfer mode, ribbon is not loaded or incorrectly loaded. Load ribbon correctly.In thermal transfer mode, the ribbon sensor is not detecting ribbon that is loaded incorrectly.1. Load ribbon correctly. See Load Ribbon on page 74.2. Calibrate the sensors. See Calibrate Media and Ribbon Sensor Sensitivity on page 109.In thermal transfer mode, media is blocking the ribbon sensor. 1. Load media correctly. See Print Modes and Printer Options on page 34.2. Calibrate the sensors. See Calibrate Media and Ribbon Sensor Sensitivity on page 109.In thermal transfer mode, the printer did not detect the ribbon even though it is loaded correctly.1. Print a sensor profile. See Print Sensor Profile on page 108. The ribbon out threshold (marked by the word RIBBON) is likely too high, above the black area that indicates where the ribbon is detected.2. Calibrate the sensors or load printer defaults. See Calibrate Media and Ribbon Sensor Sensitivity on page 109 or LOAD DEFAULTS on page 95.ERROR CONDITIONINVALID HEADERROR CONDITION RIBBON OUT
TroubleshootingLCD Error Messages140P1009874-001 Xi4 User Guide 2/23/09The RIBBON light is on; the ERROR light flashes. Ribbon is loaded, but the printer is set for direct thermal mode. Ribbon is not required with direct thermal media. If you are using direct thermal media, remove the ribbon. This error message will not affect printing.If you are using thermal transfer media, which requires ribbon, set the printer for Thermal Transfer mode. See Select Print Method on page 102.The printer stops; the MEDIA light is on; the ERROR light flashes. The media is not loaded or is loaded incorrectly. Load media correctly. See Print Modes and Printer Options on page 34.Misaligned media sensor. Check position of the media sensor.The printer is set for noncontinuous media, but continuous media is loaded.Install proper media type, or reset printer for current media type and perform calibration.The printer stops; the ERROR light flashes. The printhead is not fully closed. Close printhead completely.The head open sensor is not working properly. Call a service technician.The ERROR light flashes.The printhead has a faulty thermistor. Call a service technician.The printer stops; the ERROR light is on; the printer cycles through these three messages.Caution • An improperly connected printhead data or power cable can cause these error messages. The printhead may be hot enough to cause severe burns. Allow the printhead to cool.The printhead data cable is not properly connected. Caution • Turn off (O) the printer before performing this procedure. Failure to do so can damage the printhead.1. Turn off (O) the printer.2. Disconnect and reconnect the data cable to the printhead.3. Ensure that the cable connector is fully inserted into the printhead connector.4. Turn on (I) the printer.The printhead has a faulty thermistor. Call a service technician.Table 12 • LCD Error Messages (Continued)LCD Display/Printer Condition Possible Cause Recommended SolutionWARNINGRIBBON INERROR CONDITION PAPER OUTHEAD OPENTHERMISTORFAULTWARNINGHEAD COLDTHERMISTORFAULTERROR CONDITION HEAD ELEMENT BAD
141TroubleshootingLCD Error Messages2/23/09 Xi4 User Guide P1009874-001 The printer prints while the ERROR light flashes. Caution • An improperly connected printhead data or power cable can cause this error message. The printhead may be hot enough to cause severe burns. Allow the printhead to cool.The printhead temperature is approaching its lower operating limit.Continue printing while the printhead reaches the correct operating temperature. If the error remains, the environment may be too cold for proper printing. Relocate the printer to a warmer area.The printhead data cable is not properly connected. Caution • Turn off (O) the printer before performing this procedure. Failure to do so can damage the printhead.1. Turn off (O) the printer.2. Disconnect and reconnect the data cable to the printhead.3. Ensure that the cable connector is fully inserted into the printhead connector.4. Turn on (I) the printer.The printhead has a faulty thermistor. Call a service technician.The printer stops; the ERROR light flashes. Caution • The printhead may be hot enough to cause severe burns. Allow the printhead to cool.The printhead is over temperature. Allow the printer to cool. Printing automatically resumes when the printhead elements cool to an acceptable operating temperature.Table 12 • LCD Error Messages (Continued)LCD Display/Printer Condition Possible Cause Recommended SolutionWARNINGHEAD COLDWARNINGHEAD TOO HOT
TroubleshootingLCD Error Messages142P1009874-001 Xi4 User Guide 2/23/09The printer stops.The printer is defragmenting memory. Caution • Do NOT turn off the printer power during defragmenting. Doing so can damage the printer.Allow the printer to finish defragmenting. If you get this error message frequently, check your label formats. Formats that write to and erase memory frequently may cause the printer to defragment often. Using properly coded label formats usually minimizes the need for defragmenting.If this error message does not go away, contact Technical Support. The printer requires service.The printer stops; the ERROR light flashes. Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.The cutter blade is in the media path. Turn off the printer power and unplug the printer. Inspect the cutter module for debris and clean as needed following the cleaning instructions in Clean the Cutter on page 133.There is not enough memory to perform the function specified on the second line of the error message.Free up some of the printer’s memory by adjusting the label format or printer parameters. One way to free up memory is to adjust the print width to the actual width of the label instead of leaving the print width set to the default. See Set Print Width on page 102.Ensure that the device, such as FLASH memory or PCMCIA card, is installed and not write protected or full.Ensure that the data is not directed to a device that is not installed or is unavailable.Refer to the Maintenance Manual for more information about the specified function. Table 12 • LCD Error Messages (Continued)LCD Display/Printer Condition Possible Cause Recommended SolutionDEFRAGMENTINGERROR CONDITIONCUTTER JAMOUT OF MEMORY(function)
143TroubleshootingPrint Quality Problems2/23/09 Xi4 User Guide P1009874-001 Print Quality ProblemsTable 13 identifies problems with print quality, the possible causes, and the recommended solutions.Table 13 • Print Quality ProblemsProblem Possible Cause Recommended SolutionGeneral print quality issues The printer is set at the incorrect print speed. For optimal print quality, set the print speed to the lowest possible setting for your application via control panel, the driver, or the software. See Adjust Print Speed on page 100. You may want to perform the FEED Self Test on page 155.You are using an incorrect combination of labels and ribbon for your application.1. Switch to a different type of media or ribbon to try to find a compatible combination.2. If necessary, consult for information and advice.The printer is set at an incorrect darkness level. For optimal print quality, set the darkness to the lowest possible setting for your application via the control panel, the driver, or the software. See Adjust Print Speed on page 100. You may want to perform the FEED Self Test on page 155 to determine the ideal darkness setting.The printhead is dirty. Clean the printhead. See Clean the Printhead and Platen Roller on page 126.Incorrect or uneven printhead pressure. Set the printhead pressure to the minimum needed for good print quality. See Adjust Printhead Pressure and Toggle Position on page 88.The printhead is improperly balanced. Call a service technician. Long tracks of missing print on several labelsPrint element damaged. Call a service technician.Wrinkled ribbon. See wrinkled ribbon causes and solutions in this table.
TroubleshootingPrint Quality Problems144P1009874-001 Xi4 User Guide 2/23/09Wrinkled ribbon Ribbon was fed through the ribbon system incorrectly. Load the ribbon correctly. See Load Ribbon on page 74.Incorrect burn temperature. Set the darkness to the lowest possible setting for good print quality. See Adjust Print Darkness on page 99.Incorrect or uneven printhead pressure. Set the printhead pressure to the minimum needed for good print quality. See Adjust Printhead Pressure and Toggle Position on page 88.Media not feeding properly; “walking” from side to side. Make sure that media is snug by adjusting the media guide, or call a service technician. The strip plate needs adjusting. Call a service technician.The printhead needs vertical adjustment. Call a service technician.The printhead is improperly balanced. Call a service technician. The printhead and platen roller need to be realigned. Call a service technician.Fine, angular gray lines on blank labels Wrinkled ribbon. See wrinkled ribbon causes and solutions in this table.Printing too light or too dark over the entire labelThe media is not designed for high-speed operation. Replace supplies with those recommended for high-speed operation.You are using an incorrect combination of media and ribbon for your application.1. Switch to a different type of media or ribbon to try to find a compatible combination.2. If necessary, consult your authorized Zebra reseller or distributor for information and advice.You are using ribbon with direct thermal media. Direct thermal media does not require ribbon. To check if you are using direct thermal media, perform the label scratch test in When to Use Ribbon on page 31.Incorrect or uneven printhead pressure. Set the pressure to the minimum needed. See Adjust Printhead Pressure and Toggle Position on page 88.Smudge marks on labels The media or ribbon is not designed for high-speed operation.Replace supplies with those recommended for high-speed operation.Table 13 • Print Quality Problems (Continued)Problem Possible Cause Recommended Solution
145TroubleshootingPrint Quality Problems2/23/09 Xi4 User Guide P1009874-001 Misregistration/skips labels The printer is not calibrated. Recalibrate the printer.The media sensor is not positioned correctly. Perform media sensor position adjustment.Improper label format. Use correct label format.Misregistration and misprint of one to three labelsThe platen roller is dirty. See Clean the Printhead and Platen Roller on page 126.The media sensor is not positioned correctly. Place the media sensor in the proper position.Media does not meet specifications. Use media that meets specifications.Vertical drift in top-of-form position The printer is out of calibration. Recalibrate the printer.Vertical drift occurs during normal printer operation.Note • A vertical drift of ± 4 to 6 dot rows (approximately 0.5 mm) is within normal tolerances.Calibrate the printer. See Calibrate Media and Ribbon Sensor Sensitivity on page 109.The platen roller is dirty. Clean the platen roller. See Clean the Printhead and Platen Roller on page 126.Vertical image or label drift The printer is using non-continuous labels but is configured in continuous mode.Configure the printer for non-continuous and run calibration routine, if necessary.The media sensor is positioned incorrectly. Ensure that the media sensor is properly positioned to read a single/consistent interlabel gap.The media sensor is calibrated improperly. See Calibrate Media and Ribbon Sensor Sensitivity on page 109. The platen roller is dirty. Clean the platen roller. See Clean the Printhead and Platen Roller on page 126.Improper printhead pressure settings (toggles). Adjust the printhead pressure to ensure proper functionality.Improperly loaded media. Verify that the printer is loaded properly.Incompatible media. Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed. Media must not exceed minimum specifications for mode of operation.Table 13 • Print Quality Problems (Continued)Problem Possible Cause Recommended Solution
TroubleshootingPrint Quality Problems146P1009874-001 Xi4 User Guide 2/23/09The bar code printed on a label does not scan.The bar code is not within specifications because the print is too light or too dark.Perform the FEED Self Test on page 155. Adjust the darkness or print speed settings as necessary.Not enough blank space around the bar code. Leave at least 1/8 in. (3.2 mm) between the bar code and other printed areas on the label and between the bar code and the edge of the label.Table 13 • Print Quality Problems (Continued)Problem Possible Cause Recommended Solution
147TroubleshootingCalibration Problems2/23/09 Xi4 User Guide P1009874-001 Calibration ProblemsTable 14 identifies problems with calibration, the possible causes, and the recommended solutions.Table 14 • Calibration ProblemsProblem Possible Cause Recommended SolutionLoss of printing registration on labels. Excessive vertical drift in top-of-form registration.The platen roller is dirty. Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 126.Media guides are positioned improperly. Ensure that the media guides are properly positioned.The media type is set incorrectly. Set the printer for the correct media type (non-continuous or continuous). See Set Media Type on page 101.Auto Calibrate failed. Media or ribbon is loaded incorrectly. Ensure that media and ribbon are loaded correctly. The sensors could not detect the media or ribbon. Manually calibrate the printer. See Calibrate Media and Ribbon Sensor Sensitivity on page 109.The sensors are dirty or positioned improperly. Ensure that the sensors are clean and properly positioned.
TroubleshootingCommunications Problems148P1009874-001 Xi4 User Guide 2/23/09Communications ProblemsTable 15 identifies problems with communications, the possible causes, and the recommended solutions.Table 15 • Communications ProblemsProblem Possible Cause Recommended SolutionA label format was sent to the printer but was not recognized. The DATA light does not flash.The communication parameters are incorrect. Check the printer driver or software communications settings (if applicable).If you are using serial communication, check the serial port setting in the control panel menu. See Set Serial Communications on page 110.If you are using serial communication, make sure that you are using a null modem cable or a null modem adapter.Using the control panel controls, check the protocol setting. It should be set to NONE. See Set Protocol on page 111.If a driver is used, check the driver communication settings for your connection.A label format was sent to the printer. Several labels print, then the printer skips, misplaces, misses, or distorts the image on the label.The serial communication settings are incorrect. Ensure that the flow control settings match.Check the communication cable length. See Table 3 on page 23 for requirements.Check the printer driver or software communications settings (if applicable).A label format was sent to the printer but was not recognized. The DATA light flashes but no printing occurs.The prefix and delimiter characters set in the printer do not match the ones in the label format.Verify the prefix and delimiter characters. See Set Format Prefix Character on page 112 and Set Delimiter Character on page 112 for the requirements.Incorrect data is being sent to the printer. Check the communication settings on the computer. Ensure that they match the printer settings.Ensure that ZPL II is being used.If the problem continues, check the ZPL II format for changes to ^CC, ^CT, and ^CD.
149TroubleshootingRibbon Problems2/23/09 Xi4 User Guide P1009874-001 Ribbon ProblemsTable 16 identifies problems that may occur with ribbon, the possible causes, and the recommended solutions.Table 16 • Ribbon ProblemsProblem Possible Cause Recommended SolutionBroken or melted ribbon Darkness setting too high. 1. Reduce the darkness setting. 2. Clean the printhead thoroughly.The printer does not detect when the ribbon runs out.The printer was calibrated without ribbon. Later, ribbon was inserted without the user recalibrating the printer or loading printer defaults.Calibrate the printer, this time using ribbon, or load printer defaults. See Calibrate Media and Ribbon Sensor Sensitivity on page 109.In thermal transfer mode, the printer did not detect the ribbon even though it is loaded correctly. The ribbon light is on even though ribbon is loaded correctly. The printer was not calibrated for the label and ribbon being used.Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 109.
TroubleshootingMiscellaneous Printer Problems150P1009874-001 Xi4 User Guide 2/23/09Miscellaneous Printer ProblemsTable 17 identifies miscellaneous problems with the printer, the possible causes, and the recommended solutions.Table 17 • Miscellaneous Printer ProblemsProblem Possible Cause Recommended SolutionThe LCD displays a language that I cannot readThe language parameter was changed through the control panel or a firmware command.1. Press SETUP/EXIT to enter configuration mode.2. Press MINUS (-).The printer displays the LANGUAGE parameter in the current language. Even if you cannot recognize the characters displayed, you can still scroll to another language.3. Press PLUS (+) or MINUS (-) to scroll through the choices until you find a language that you can read.4. Press SETUP/EXIT.The LCD displays SAVE CHANGES in the original language.5. Press NEXT/SAVE to exit configuration mode and save the changes (if the language does not change, you may need to scroll to a different save option by pressing PLUS (+) or MINUS (-) in the previous step).6. Repeat this process, if necessary, until you reach the desired language.The LCD is missing characters or parts of charactersThe LCD may need replacing. Call a service technician.Changes in parameter settings did not take effectParameters are set incorrectly. 1. Set parameters and save permanently. 2. Turn the printer off (O) and then on (I).A firmware command turned off the ability to change the parameter.Refer to the Programming Guide for the printer language being used, or call a service technician.A firmware command changed the parameter back to the previous setting.Refer to the Programming Guide for the printer language being used, or call a service technician.If the problem continues, there may be a problem with the main logic board.Call a service technician.
151TroubleshootingMiscellaneous Printer Problems2/23/09 Xi4 User Guide P1009874-001 The printer fails to calibrate or detect the top of the label.The printer was not calibrated for the label being used. Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 109.The printer is configured for continuous media. Set the media type to noncontinuous media. See Set Media Type on page 101.The driver or software configuration is not set correctly.Driver or software settings produce commands that can overwrite the printer configuration. Check the driver or software media-related setting.Non-continuous labels are being treated as continuous labels.The printer was not calibrated for the media being used. Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 109.The printer is configured for continuous media. Set the media type to noncontinuous media. See Set Media Type on page 101.All lights are on, but nothing displays on the LCD, and the printer locks up.Internal electronic or firmware failure. Call a service technician.The printer locks up while running the Power-On Self Test.Main logic board failure. Call a service technician.Table 17 • Miscellaneous Printer Problems (Continued)Problem Possible Cause Recommended Solution
TroubleshootingPrinter Diagnostics152P1009874-001 Xi4 User Guide 2/23/09Printer DiagnosticsSelf tests and other diagnostics provide specific information about the condition of the printer. The self tests produce sample printouts and provide specific information that helps determine the operating conditions for the printer. The most commonly used are the Power-On and the CANCEL self tests.Each self test is enabled by pressing a specific control panel key or combination of keys while turning on (I) the printer power. Keep the key(s) pressed until the first indicator light turns off. The selected self test automatically starts at the end of the Power-On Self Test.Power-On Self TestA Power-On Self Test (POST) is performed each time the printer is turned on (l). During this test, the control panel lights (LEDs) turn on and off to ensure proper operation. At the end of this self test, only the POWER LED remains lit. When the Power-On Self Test is complete, the media is advanced to the proper position.To initiate the Power-On Self Test, complete these steps:1. Turn on (I) the printer.The POWER LED illuminates. The other control panel LEDs and the LCD monitor the progress and indicate the results of the individual tests. All messages during the POST display in English; however, if the test fails, the resulting messages cycle through the international languages as well.Important • Use full-width media when performing self tests. If your media is not wide enough, the test labels may print on the platen roller. To prevent this from happening, check the print width using Set Print Width on page 102, and ensure that the width is correct for the media that you are using.Note • • When performing these self tests, do not send data to the printer from the host.• If your media is shorter than the label to be printed, the test label continues on the next label.• When canceling a self test prior to its actual completion, always reset the printer by turning it off (O) and then on (l).• If printer is in applicator mode and the liner is being taken up by the applicator, the operator must manually remove the labels as they become available.
153TroubleshootingPrinter Diagnostics2/23/09 Xi4 User Guide P1009874-001 CANCEL Self TestThe CANCEL self test prints a configuration label (Figure 23).To perform the CANCEL Self Test, complete these steps:1. Turn off (O) the printer.2. Press and hold CANCEL while turning on (I) the printer. Hold CANCEL until the first control panel light turns off.A printer configuration label prints (Figure 23).Figure 23 • Sample Configuration Label
TroubleshootingPrinter Diagnostics154P1009874-001 Xi4 User Guide 2/23/09PAUSE Self TestThis self test can be used to provide the test labels required when making adjustments to the printer’s mechanical assemblies or to determine if any printhead elements are not working. Figure 24 shows a sample printout.To perform a PAUSE self test, complete these steps:1. Turn off (O) the printer.2. Press and hold PAUSE while turning on (I) the printer. Hold PAUSE until the first control panel light turns off.• The initial self test prints 15 labels at the printer’s slowest speed, and then automatically pauses the printer. Each time PAUSE is pressed, an additional 15 labels print. Figure 24 shows a sample of the labels.Figure 24 • PAUSE Test Label• While the printer is paused, pressing CANCEL alters the self test. Each time PAUSE is pressed, 15 labels print at 6 in. (152 mm) per second.• While the printer is paused, pressing CANCEL again alters the self test a second time. Each time PAUSE is pressed, 50 labels print at the printer’s slowest speed• While the printer is paused, pressing CANCEL again alters the self test a third time. Each time PAUSE is pressed, 50 labels print at 6 in. (152 mm) per second.• While the printer is paused, pressing CANCEL again alters the self test a fourth time. Each time PAUSE is pressed, 15 labels print at the printer’s maximum speed.• To exit this self test at any time, press and hold CANCEL.
155TroubleshootingPrinter Diagnostics2/23/09 Xi4 User Guide P1009874-001 FEED Self TestDifferent types of media may require different darkness settings. This section contains a simple but effective method for determining the ideal darkness for printing bar codes that are within specifications.During the FEED self test, labels are printed at different darkness settings at two different print speeds. The relative darkness and the print speed are printed on each label. The bar codes on these labels may be ANSI-graded to check print quality.The darkness value starts at three settings lower than the printer’s current darkness value (relative darkness of –3) and increase until the darkness is three settings higher than the current darkness value (relative darkness of +3). Depending on the dot density of the printhead, seven labels are printed at each of the following speeds:• 203 dpi printers: 2 ips, 6 ips, and 10 ips• 300 dpi printers: 2 ips, 6 ips, 8 ips• 600 dpi printers: 2 ips, 4 ipsTo perform a FEED self test, complete these steps:1. Print a configuration label to show the printer’s current settings.2. Turn off (O) the printer.3. Press and hold FEED while turning on (I) the printer. Hold FEED until the first control panel light turns off.The printer prints a series of labels (Figure 25) at various speeds and at darkness settings higher and lower than the darkness value shown on the configuration label.Figure 25 • FEED Test Label
TroubleshootingPrinter Diagnostics156P1009874-001 Xi4 User Guide 2/23/094. See Figure 26 and Table 18. Inspect the test labels and determine which one has the best print quality for your application. If you have a bar code verifier, use it to measure bars/spaces and calculate the print contrast. If you do not have a bar code verifier, use your eyes or the system scanner to choose the optimal darkness setting based on the labels printed in this self test.Figure 26 • Bar Code Darkness Comparison
157TroubleshootingPrinter Diagnostics2/23/09 Xi4 User Guide P1009874-001 5. Note the relative darkness value and the print speed printed on the best test label.6. Add or subtract the relative darkness value from the darkness value specified on the configuration label. The resulting numeric value is the best darkness value for that specific label/ribbon combination and print speed.7. If necessary, change the darkness value to the darkness value on the best test label. See Adjust Print Darkness on page 99.8. If necessary, change the print speed to the same speed as on the best test label. See Adjust Print Speed on page 100.Table 18 • Judging Bar Code QualityPrint Quality DescriptionToo dark Labels that are too dark are fairly obvious. They may be readable but not “in-spec.” • The normal bar code bars increase in size.• The openings in small alphanumeric characters may fill in with ink. • Rotated bar code bars and spaces run together.Slightly dark Slightly dark labels are not as obvious. • The normal bar code will be “in-spec.” • Small character alpha numerics will be bold and could be slightly filled in. • The rotated bar code spaces are small when compared to the “in-spec” code, possibly making the code unreadable.“In-spec” The “in-spec” bar code can only be confirmed by a verifier, but it should exhibit some visible characteristics.• The normal bar code will have complete, even bars and clear, distinct spaces. • The rotated bar code will have complete, even bars and clear, distinct spaces. Although it may not look as good as a slightly dark bar code, the bar code will be “in-spec.” • In both normal and rotated styles, small alphanumeric characters look complete.Slightly light Slightly light labels are, in some cases, preferred to slightly dark ones for “in-spec” bar codes. • Both normal and rotated bar codes will be in spec, but small alphanumeric characters may not be complete.Too light Labels that are too light are obvious. • Both normal and rotated bar codes have incomplete bars and spaces. • Small alphanumeric characters are unreadable.
TroubleshootingPrinter Diagnostics158P1009874-001 Xi4 User Guide 2/23/09FEED and PAUSE Self TestPerforming this self test temporarily resets the printer configuration to the factory default values. These values are active only until power is turned off unless you save them permanently in memory. If the factory default values are permanently saved, a media calibration procedure must be performed.To perform a FEED and PAUSE self test, complete these steps:1. Turn off (O) the printer.2. Press and hold FEED and PAUSE while turning on (I) the printer.3. Hold FEED and PAUSE until the first control panel light turns off.The printer configuration is temporarily reset to the factory default values. No labels print at the end of this test.
159TroubleshootingPrinter Diagnostics2/23/09 Xi4 User Guide P1009874-001 Communications Diagnostics TestThe communication diagnostics test is a troubleshooting tool for checking the interconnection between the printer and the host computer.When the printer is in diagnostics mode, it prints all data received from the host computer as straight ASCII characters with the hex values below the ASCII text. The printer prints all characters received, including control codes such as CR (carriage return). Figure 27 shows a typical test label from this test.Figure 27 • Communications Diagnostics Test LabelTo use communications diagnostics mode, complete these steps:1. Set the print width equal to or less than the label width being used for the test. See Set Print Width on page 102 for more information.2. Set the printer to DIAGNOSTICS. For instructions, see Set Communications Mode on page 111.The printer enters diagnostics mode and prints any data received from the host computer on a test label3. Check the test label for error codes. For any errors, check that your communication parameters are correct. Errors show on the test label as follows:• FE indicates a framing error.• OE indicates an overrun error.• PE indicates a parity error.• NE indicates noise.4. Turn the printer off (O) and then back on (I) to exit this self test and return to normal operation.Note • The test label prints upside-down.
TroubleshootingPrinter Diagnostics160P1009874-001 Xi4 User Guide 2/23/09Sensor ProfileUse the sensor profile label to troubleshoot the following types of problems:• If the media sensor experiences difficulty in determining gaps (web) between labels.• If the media sensor incorrectly identifies preprinted areas on a label as gaps (web).For instructions on printing a sensor profile, see Print Sensor Profile on page 108. If the sensitivity of the sensors must be adjusted, perform Calibrate Media and Ribbon Sensor Sensitivity on page 109.Ribbon Sensor Profile (Figure 28) The bars (1) on the sensor profile indicate the ribbon sensor readings. The ribbon sensor threshold setting is indicated by the word RIBBON (2). If the ribbon readings are below the threshold value, the printer does not acknowledge that ribbon is loaded.Figure 28 • Sensor Profile (Ribbon Section)Media Sensor Profile (Figure 29) The media sensor readings are shown as bars and flat areas on the sensor profile. The bars (1) indicate gaps between labels (the web), and the low areas (2) indicate where labels are located. If you compare the sensor profile printout to a blank length of your media, the bars should be the same distance apart as the gaps on the media. If the distances are not the same, the printer may be having difficulty determining where the gaps are located.The media sensor threshold settings are shown by the words MEDIA (3) for the media threshold and WEB (4) for the web threshold. Use the numbers to the left of the sensor readings to compare the numeric readings to the sensor settings.Figure 29 • Sensor Profile (Media Section)12213 4
2/23/09 Xi4 User Guide P1009874-001 7SpecificationsThis section provides the features of and specifications for this printer.ContentsFeatures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162Zebra Programming Language (ZPL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . . 164Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165Ribbon Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168110Xi4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
SpecificationsFeatures162P1009874-001 Xi4 User Guide 2/23/09FeaturesThis section lists the standard and optional features for the printer.Standard Features• Thermal transfer and direct thermal printing• DRAM 16 MB•USB 2.0 Port•Real-time Clock• Advanced CounterPrint ModesFive different print modes can be used, depending on the printer options purchased:•Tear-Off Mode: Labels are produced in strips.•Peel-Off Mode: Labels are dispensed and peeled from the backing as needed.•Cutter Mode: Labels are printed and individually cut.•Applicator Mode: The printer is part of a larger label application system.•Rewind Mode: Labels are rewound internally.Zebra Programming Language (ZPL)ZPL II features include:Note • Printer specifications are subject to change without notice.• Downloadable graphics, scalable and bitmap fonts, and label formats • Controlled via mainframe, mini-computer, PC, portable data terminal• Object copying between memory areas • Programmable quantity with print, pause, and cut control• (RAM, memory card, and internal Flash) • Communicates in printable ASCII characters• Code page 850 character set • Error-checking protocol• Data compression • Status message to host upon request• Automatic virtual input buffer management • Serialized fields• Format inversion • In-spec OCR-A and OCR-B• Mirror image printing • UPC/EAN• Four-position field rotation (0°, 90°, 180°, 270°) • User-programmable password•Slew command
163SpecificationsFeatures2/23/09 Xi4 User Guide P1009874-001 Bar CodesTypes of bar codes include:• Bar code ratios—2:1, 7:3, 5:2, 3:1 • LOGMARS• Codabar (supports ratios of 2:1 up to 3:1) • MaxiCode•CODABLOCK •Micro PDF•Code 11 •MSI• Code 39 (supports ratios of 2:1 up to 3:1) • PDF-417 (2-dimensional bar code)• Code 49 (two-dimensional bar code) • PLANET code•Code 93 •Plessey• Code 128 (with subsets A, B, and C and UCC case codes) •POSTNET• Check digit calculation where applicable • QR-Code• Data Matrix • RSS code• EAN-8, EAN-13, EAN extensions • Standard 2 of 5• ISBT-128 • TLC 39• Industrial 2 of 5 • UPC-A, UPC-E, UPC extensions• Interleaved 2 of 5 (supports ratios of 2:1 up to 3:1, Modulus 10 Check Digit)
SpecificationsGeneral Specifications164P1009874-001 Xi4 User Guide 2/23/09General SpecificationsPhysical SpecificationsElectrical SpecificationsEnvironmental Conditions for Operation and StorageDimensions 110Xi4 140Xi4 170Xi4 220Xi4Height 15.5 in (393.7 mm) 15.5 in. (393.7 mm) 15.5 in. (393.7 mm) 15.5 in (393.7 mm)Width 10.37 in. (263.5 mm) 11.5 in. (283.2 mm) 13.15 in. (334.4 mm) 15.65 in. (397.5 mm)Depth 19.5 in. (495.3 mm) 19.5 in. (495.3 mm) 19.5 in. (495.3 mm) 19.5 in. (495.3 mm)Weight without options 51 lb. (25 kg) 55 lb. (25 kg) 67 lb. (30.5 kg) 72 lb. (32.7 kg)Power 110Xi4 140Xi4 170Xi4 220Xi4General 90 to 265 VAC; 48 to 62 Hz 90 to 265 VAC; 48 to 62 Hz 90 to 265 VAC; 48 to 62 Hz 90 to 265 VAC; 48 to 62 HzPower consumption printing PAUSE test at slowest speed180 W 180 W 220 W 269 WPrinter idle 20 W 20 W 20 W 20 WEnvironment Mode Temperature Relative HumidityOperation Thermal Transfer 40° to 105°F(5° to 40° C) 20 to 85% non-condensingDirect Thermal 32° to 105°F(0° to 40° C)Storage Thermal Transfer or Direct Thermal –40° to 140°F(–40° to 60° C) 5 to 85% non-condensing
165SpecificationsPrint Specifications by Model2/23/09 Xi4 User Guide P1009874-001 Print Specifications by ModelRefer to the key and the tables that follow for printer specifications.Specifications Key 110Xi4Non-Continuous printing (gap, notch, or hole between labels).Continuous printing (no gap, notch or hole).Ladder (rotated) orientation.Picket fence (nonrotated) orientation.Print Specifications 110Xi4 200 dpi 110Xi4 300 dpi 110Xi4 600 dpiPrinthead resolution 203 dots/inch (8 dots/mm) 300 dots/inch(12 dots/mm) 600 dots/inch(24 dots/mm)Dot size (width×length) 0.0049×0.0049 in.(0.125×0.125 mm) 0.0033×0.0033 in.(0.084×0.084 mm) 0.0016×0.0016 in.(0.042×0.042 mm)First dot location (measured from inside media edge) 0.10 ± 0.035 in.(2.5 ± 0.9 mm) 0.023 ± 0.035 in.(0.6 ± 0.9 mm) 0.023 ± 0.035 in. (0.6 ± 0.9 mm)Maximum print width 4.09 in. (104 mm) 4.09 in. (104 mm) 4.09 in. (104 mm)Selectable print speeds (inches per second) 2.4, 3 through 10 2.4, 3 through 8 1.5, 2 through 4Maximum Print length 39 in. (991 mm)150 in. (3810 mm)39 in. (991 mm)100 in. (3810 mm)39 in. (991 mm)39 in. (991 mm)Bar code modulus (X) dimension 4.9 mil to 49 mil4.9 mil to 49 mil3.9 mil to 39 mil3.33 mil to 33 mil1.6 mil to 16 mil1.6 mil to 16 milThin film printhead with Element Energy Equalizer (E3)®Yes Yes Yes
SpecificationsPrint Specifications by Model166P1009874-001 Xi4 User Guide 2/23/09140Xi4, 170Xi4, and 220Xi4Print Specifications 140Xi4 170Xi4 200 dpi 170Xi4 300 dpi 220Xi4 200 dpi 220Xi4 300 dpiPrinthead resolution 203 dots/inch(8 dots/mm) 203 dots/inch(8 dots/mm) 300 dots/inch(12 dots/mm) 203 dots/inch(8 dots/mm) 300 dots/inch(12 dots/mm)Dot size (width×length) 0.0049×0.0049 in.(0.125×0.125 mm) 0.0049×0.0049 in.(0.125×0.125 mm) 0.0033×0.0033 in.(0.084×0.084 mm) 0.0049×0.0049 in.(0.125×0.125 mm) 0.0033×0.0033 in.(0.084×0.084 mm)First dot location (measured from inside media edge) 0.10 ± 0.035 in.(2.5 ± 0.9 mm) 0.10 ± 0.035 in.(2.5 ± 0.9 mm) 0.10 ± 0.035 in.(2.5 ± 0.9 mm) 0.10 ± 0.035 in. (2.5 ± 0.9 mm) 0.10 ± 0.035 in.(2.5 ± 0.9 mm)Maximum print width 5.04 in. (128 mm) 6.6 in. (168 mm) 6.6 in. (168 mm) 8.5 in. (216 mm) 8.5 in. (216 mm)Selectable Print Speeds(inches per second) 2.4, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 2.4, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 2.4, 3, 4, 5, 6, 7, 8 2.4, 3, 4, 5, 6, 7, 8, 9, 10 2.4, 3, 4, 5, 6Maximum print length 39 in. (99 cm)150 in. (381 cm)39 in. (99 cm)100 in. (254 cm)39 in. (99 cm)100 in. (254 cm)39 in. (99 cm)150 in. (381 cm)39 in. (99 cm)150 in. (381 cm)Bar code modulus (X) dimension 4.9 mil to 49 mil4.9 mil to 49 mil3.9 mil to 39 mil3.33 mil to 33 mil3.9 mil to 39 mil3.33 mil to 33 mil4.9 mil to 49 mil4.9 mil to 49 mil4.9 mil to 49 mil4.9 mil to 49 milThin film printhead with Element Energy Equalizer (E3)Yes Yes Yes Yes Yes
167SpecificationsRibbon Specifications2/23/09 Xi4 User Guide P1009874-001 Ribbon SpecificationsRefer to the following tables for ribbon specifications.110Xi4140Xi4, 170Xi4, and 220Xi4Note • Consider the following when using ribbon:• Match the ribbon to the label width and printhead width that you are using. The ribbon should be at least as wide as the labels to protect the printhead from excessive wear.• Ribbon must be wound with the coated side out.Ribbon Specifications 110Xi4 200 dpi 110Xi4 300 dpi 110Xi4 600 dpiPrinthead resolution 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm) 600 dots/inch (24 dots/mm)Ribbon width Minimum 0.79 in. (20 mm) 0.79 in. (20 mm) 0.79 in. (20 mm)Ribbon width Maximum 4.33 in. (110 mm) 4.33 in. (110 mm) 4.33 in. (110 mm)Standard length with 2:1 label to ribbon ratio 984 ft (300 m) 984 ft (300 m) 984 ft (300 m)Standard length with 3:1 label to ribbon ratio 1476 ft (450 m) 1476 ft (450 m) 1476 ft (450 m)Ribbon core inside diameter 1.0 in. (25.4 mm) 1.0 in. (25.4 mm) 1.0 in. (25.4 mm)Maximum ribbon roll outside diameter 3.2 in. (81.3 mm) 3.2 in. (81.3 mm) 3.2 in. (81.3 mm)Ribbon Specifications 140Xi4 170Xi4 200 dpi 170Xi4 300 dpi 220Xi4 200 dpi 220Xi4 300 dpiPrinthead resolution 203 dots/inch(8 dots/mm) 203 dots/inch(8 dots/mm) 300 dots/inch(12 dots/mm) 203 dots/inch(8 dots/mm) 300 dots/inch(12 dots/mm)Ribbon width Minimum 1.57 in. (40 mm) 2.0 in. (51 mm) 2.0 in. (51 mm) 4.25 in. (108 mm) 4.25 in. (108 mm)Ribbon width Maximum 5.10 in. (130 mm) 6.7 in. (170 mm) 6.7 in. (170 mm) 8.60 in. (220 mm) 8.60 in. (220 mm)Standard length with 2:1 label to ribbon ratio 984 ft (300 m) 984 ft (300 m) 984 ft (300 m) 984 ft (300 m) 984 ft (300 m)Standard length with 3:1 label to ribbon ratio 1476 ft (450 m) 1476 ft (450 m) 1476 ft (450 m) 1476 ft (450 m) 1476 ft (450 m)Ribbon core inside diameter 1.0 in. (25.4 mm) 1.0 in. (25.4 mm) 1.0 in. (25.4 mm) 1.0 in. (25.4 mm) 1.0 in. (25.4 mm)Maximum ribbon roll outside diameter 3.2 in. (81.3 mm) 3.2 in. (81.3 mm) 3.2 in. (81.3 mm) 3.2 in. (81.3 mm) 3.2 in. (81.3 mm)
SpecificationsMedia Specifications168P1009874-001 Xi4 User Guide 2/23/09Media SpecificationsUse the correct size and type of labels for best performance. Refer to the tables that follow for specifications.110Xi4110Important • Media registration and minimum label length are affected by label type and width, ribbon type, print speed, and printer mode of operation. Performance improves as these factors are optimized. Zebra recommends qualifying any application with thorough testing.Media Specifications 110Xi4 200 dpi 110Xi4 300 dpi 110Xi4 600 dpiMinimum label length Tear-Off 0.7 in. (18 mm) 0.7 in. (18 mm) 0.7 in. (18 mm)Peel-Off 0.5 in. (13 mm) 0.5 in. (13 mm) 0.5 in. (13 mm)Cutter 1.5 in. (38 mm) 1.5 in. (38 mm) 1.5 in. (38 mm)Rewind 0.25 in. (6 mm) 0.25 in. (6 mm) 0.25 in. (6 mm)Total media width (label + backing, if any) Minimum 0.79 in. (20 mm) 0.79 in. (20 mm) 0.79 in. (20 mm)Maximum 4.5 in. (114 mm) 4.5 in. (114 mm) 4.5 in. (114 mm)Total thickness (includes backing, if any) 0.003 in. (0.076 mm) 0.003 in. (0.076 mm) 0.003 in. (0.076 mm)0.012 in. (0.305 mm) 0.012 in. (0.305 mm) 0.012 in. (0.305 mm)Cutter maximum full-width media thickness 0.009 in. (0.23 mm) 0.009 in. (0.23 mm) 0.009 in. (0.23 mm)Roll media core inside diameter 3 in. (76 mm) 3 in. (76 mm) 3 in. (76 mm)Maximum roll diameter on 3 in. (76 mm) core 8.0 in. (203 mm) 8.0 in. (203 mm) 8.0 in. (203 mm)Interlabel gap Minimum 0.079 in. (2 mm) 0.079 in. (2 mm) 0.079 in. (2 mm)Preferred 0.118 in. (3 mm) 0.118 in. (3 mm) 0.118 in. (3 mm)Maximum No more than the calibrated length of the label.No more than the calibrated length of the label.No more than the calibrated length of the label.Maximum internal fanfold media pack size (label + backing): L × W×H 8.0×4.5×4.5 in. (203×114×114 mm) 8.0×4.5×4.5 in. (203×114×114 mm) 8.0×4.5×4.5 in. (203×114×114 mm)Ticket/tag sensing notch: L × W 0.12×0.25 in. (3×6 mm) 0.12×0.25 in. (3×6 mm) 0.12×0.25 in. (3×6 mm)Ticket/tag sensing hole diameter 0.125 in. (3 mm) 0.125 in. (3 mm) 0.125 in. (3 mm)Label registration tolerance (vertical) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm)Label registration tolerance (horizontal) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm)
169SpecificationsMedia Specifications2/23/09 Xi4 User Guide P1009874-001 110Xi4 Black Mark Sensing OnlyMedia Specifications 110Xi4 200 dpi 110Xi4 300 dpi 110Xi4 600 dpiMark length (measuring parallel to label/tag edge) Minimum 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)Maximum 0.43 in. (11 mm) 0.43 in. (11 mm) 0.43 in. (11 mm)Mark width (measuring to perpendicular label/tag edge)Minimum 0.43 in. (11 mm) 0.43 in. (11 mm) 0.43 in. (11 mm)Maximum Full media width Full media width Full media widthMark location within 0.040 in. (1 mm) of the inside media edgewithin 0.040 in. (1 mm) of the inside media edgewithin 0.040 in. (1 mm) of the inside media edgeMark density in Optical Density Unit (ODU) >1.0 >1.0 >1.0
SpecificationsMedia Specifications170P1009874-001 Xi4 User Guide 2/23/09140Xi4, 170Xi4, and 220Xi4 PrintersMedia Specifications 140Xi4 170Xi4 220Xi4Minimum label length Tear-Off 0.7 in. (18 mm) 0.7 in. (18 mm) 0.7 in. (18 mm)Peel-Off 0.5 in. (13 mm) 0.5 in. (13 mm) 0.5 in. (13 mm)Cutter 1.5 in. (38 mm) 1.5 in. (38 mm) 1.5 in. (38 mm)Rewind 0.25 in. (6 mm) 0.25 in. (6 mm) 0.25 in. (6 mm)Total media width (label + backing, if any)Minimum 1.57 in. (40 mm) 2.00 in. (51 mm) 4.25 in. (108 mm)Maximum 5.51 in. (140 mm) 7.1 in. (180 mm) 8.80 in. (224 mm)Total thickness (includes backing, if any) Minimum 0.003 in. (0.076 mm) 0.003 in. (0.076 mm) 0.003 in. (0.076 mm)Maximum 0.012 in. (0.305 mm) 0.012 in. (0.305 mm) 0.012 in. (0.305 mm)Cutter maximum full-width media thickness 0.009 in. (0.23 mm) 0.007 in. (0.18 mm) 0.005 in. (0.14 mm)Roll media core inside diameter 3 in. (76 mm) 3 in. (76 mm) 3 in. (76 mm)Maximum roll diameter on 3 in. (76 mm) core 8.0 in. (203 mm) 8.0 in. (203 mm) 8.0 in. (203 mm)Interlabel gap Minimum 0.079 in. (2 mm) 0.079 in. (2 mm) 0.079 in. (2 mm)Preferred 0.118 in. (3 mm) 0.118 in. (3 mm) 0.118 in. (3 mm)Maximum No more than the calibrated length of the label.No more than the calibrated length of the label.*No more than the calibrated length of the label.Maximum internal fanfold media pack size (label + backing): L×W×H 8.0×5.5×4.5 in.(203×140×114 mm) 8.0×7.1×4.5 in.(203×180×114 mm) 8.0×8.8×4.5 in.(203×224×114 mm)Ticket/tag sensing notch: L×W 0.12×0.25 in. (3×6 mm) 0.12×0.25 in. (3×6 mm) 0.12×0.25 in. (3×6 mm)Ticket/tag sensing hole diameter 0.125 in. (3 mm) 0.125 in. (3 mm) 0.125 in. (3 mm)Effective leading edge registration accuracy (vertical) ± 0.070 in. (± 1.8 mm) ± 0.070 in. (± 1.8 mm) ± 0.060 in. (± 1.5 mm)Effective leading edge registration accuracy (horizontal) ± 0.070 in. (± 1.8 mm) ± 0.070 in. (± 1.8 mm) ± 0.060 in. (± 1.5 mm)
171SpecificationsMedia Specifications2/23/09 Xi4 User Guide P1009874-001 140Xi4, 170Xi4, and 220Xi4 Black Mark Sensing OnlyMedia Specifications 140Xi4 170Xi4 220Xi4Mark length (measuring parallel to label or tag edge)Minimum 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)Maximum 0.43 in. (11 mm) 0.43 in. (11 mm) 0.43 in. (11 mm)Mark width (measuring to perpendicular label or tag edge)Minimum 0.43 in. (11 mm) 0.43 in. (11 mm) 0.43 in. (11 mm)Maximum Full media width Full media width Full media widthMark location within 0.040 in. (1 mm) of the inside media edgewithin 0.040 in. (1 mm) of the inside media edgewithin 0.040 in. (1 mm) of the inside media edgeMark density in Optical Density Unit (ODU) >1.0 >1.0 >1.0
SpecificationsMedia Specifications172P1009874-001 Xi4 User Guide 2/23/09 Notes • _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
2/23/09 Xi4 User Guide P1009874-001 End User LicenseAgreementPlease read the terms of this “End User License Agreement” (the “Agreement”) carefully. The Agreement is a legal agreement between you (either an individual or a single entity) and Zebra Technologies International, LLC (“Zebra”) for the Zebra computer software and/or firmware accompanying this End User License Agreement, and any associated media, printed materials and any “online” or electronic documentation (collectively, “Software”). By installing or using the Software, you agree to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, you may not install or use the Software. 1. Grant of License. The Software is protected by copyright and other intellectual property laws and international treaties. The Software is licensed to you, and not sold, subject to the terms of this Agreement. Subject to the terms of this Agreement, Zebra hereby grants you a limited, personal, non-exclusive license during the term of this Agreement to use the Software solely and exclusively for your internal use for the operation of your associated Zebra printer(s) and for no other purpose. To the extent that any portion of the Software is provided to you in a manner that is designed to be installed by you, you may install one copy of the installable Software on one hard disk or other storage device for one printer, computer, workstation, terminal, or other digital electronic device, as applicable (an “Electronic Device”), and you may access and use that Software as installed on that Electronic Device so long as only one copy of such Software is in operation. If you are an organization rather than an individual, you may authorize personnel associated with your business to use the Software, but only one person at a time on one Electronic Device at a time. You agree not to duplicate or copy the Software, except that you may make one back-up copy for archive purposes. The primary user of the Electronic Device on which installable Software is installed may also make a copy for his or her exclusive use on a portable computer, so long as such Software is being used only on one Electronic Device at a time.2. Storage/Network Use. In the alternative, you may install a copy of the Software on a storage device, such as a network server, used only to access and use the Software on your Electronic Devices over an internal network; however, you must acquire and dedicate a license for each separate Electronic Device on which the Software is accessed and used from the storage device. A license for the Software may not be shared or used concurrently on different Electronic Devices.
End User License Agreement174P1009874-001 Xi4 User Guide 2/23/093. Documentation. If the Software contains documentation which is provided only in electronic form, you may print one copy of such electronic documentation. You may not copy the printed materials accompanying the Software.4. Limitations of Reverse Engineering, Decompilation and Disassembly. You may not reverse engineer, decompile, or disassemble the Software, except and only to the extent that such activity is permitted by applicable law notwithstanding this limitation.5. Transfer/Sublicense. You may not transfer, sublicense, distribute, rent, lease, supply, market or lend the Software to any other party. 6. Confidentiality. You acknowledge that the Software embodies confidential information owned by Zebra and/or its suppliers and licensors. To the extent you have access to any such information, you agree to use such information only for the authorized use of the Software. You further agree not to disclose such confidential information to any other party and to use at least the same degree of care to maintain the confidential nature of such information as you use to maintain the confidentiality of your own confidential information.7. Intellectual Property. All title, copyrights and other intellectual property rights in and to the Software (including but not limited to copyrights, patents, trade secrets and trademarks) are owned by Zebra or its suppliers and licensors. You must maintain all copyright notices on all copies of the Software. All rights not expressly granted are reserved by Zebra. Without prejudice to any rights or remedies Zebra may have for your violation of this Software License, Zebra shall own all changes or modifications to the Software. 8. Termination. Without prejudice to any other rights or remedies Zebra may have, Zebra may terminate this Agreement if you fail to comply with the terms and conditions of this Agreement. Zebra may terminate this Agreement by offering you a superseding Agreement for the Software or any replacement or modified version of or upgrade to the Software and conditioning your continued use of the Software or such replacement, modified or upgraded version on your acceptance of such superseding Agreement. In addition, either party may terminate this Agreement at any time. Subject to the foregoing, termination shall be effective upon notice to the other party. In the event that this Agreement terminates for any reason, your license to use the Software will terminate, and you must immediately stop using the Software, destroy all copies of the Software and all of its component parts, and, upon request, provide an affidavit certifying your compliance with the foregoing. The provisions of Sections 4, 5, 6, 7, 12, 13, 14, 15, 16, 17, 18, 19 and 20 shall survive termination of this Agreement.9. U.S. Government Restricted Rights. You agree that the Software constitutes “commercial computer software” and/or “commercial computer software documentation” within the meaning of Federal Acquisition Regulation § 12.212 for civilian agencies and Defense Federal Acquisition Regulation Supplement § 227.7202. Accordingly, if you are an agency, department, employee, or other entity of the United States Government, the use, duplication, reproduction, release, modification, disclosure, or transfer of the Software, including technical data or manuals, is restricted by the terms, conditions and covenants contained in these EULA Terms and Conditions. All Software provided to the U.S. Government pursuant to solicitations issued prior to December 1, 1995 is provided with RESTRICTED RIGHTS as provided for in FAR, 48 CFR 52.227-19 (JUNE 1987) or DFARs, 48 CFR 252.227-7013 (OCT 1988), as applicable.
175End User License Agreement2/23/09 Xi4 User Guide P1009874-001 10. Export Restrictions. You agree that you will not export or re-export the Software, any part thereof, or any process or service that is the direct product of the Software (the foregoing collectively referred to as the “Restricted Components”), to any country, person or entity subject to U.S. export restrictions. You specifically agree not to export or re-export any of the Restricted Components: (i) to any country to which the U.S. has embargoed or restricted the export of goods or services, which currently include but are not necessarily limited to Cuba, Iran, Iraq, North Korea, Sudan and Syria, or to any national of any such country, wherever located, who intends to transmit or transport the Restricted Components back to such country; (ii) to any person or entity who you know or have reason to know will utilize the Restricted Components in the design, development or production of nuclear, chemical or biological weapons; or (iii) to any person or entity who has been prohibited from participating in U.S. export transactions by any federal agency of the U.S. government. You warrant and represent that neither the U.S. Commerce Department, Bureau of Export Administration nor any other U.S. federal agency has suspended, revoked or denied your export privileges. Contractor/Manufacturer is Zebra Technologies Corporation, 333 Corporate Woods Parkway, Vernon Hills, Illinois 60061. 11. Accessing Services Using the Software. Your use of any service accessible using the Software is not covered by this EULA and may be governed by separate terms of use, conditions or notices. Zebra and its suppliers and licensors hereby disclaim any such liability for any such services accessed.12. Your Security Responsibilities. Notwithstanding anything to the contrary in this Agreement, as between Zebra and you, you acknowledge and agree that you are solely responsible for maintaining and protecting all aspects of any network, systems, and data (including any Personal Information) of, relating to, possessed by, or maintained by you, including maintaining and protecting such things from or against any theft, loss, misuse, alteration, disposal, or unauthorized access. “Personal Information” means individually identifiable information from or about an individual consumer including, but not limited to: (a) a first and last name or first initial and last name; (b) a home or other physical address, which includes at least a street name and name of city or town; (c) an email address; (d) a telephone number; (e) a Social Security number; (f) credit and/or debit card information, including number, expiration date, security code, and/or track data; (g) date of birth; (h) driver's license number; or (i) any other information from or about an individual consumer that is combined with (a) though (i) above.13. Disclaimer. ZEBRA SUPPLIES THE SOFTWARE AS IS AND WITH ALL FAULTS AND DOES NOT MAKE ANY WARRANTIES WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES CONCERNING THE SOFTWARE OR ANY APPLICATION, OPERATION OR USE THEREOF, THE OUTPUT OR THE DATA GENERATED BY THE OPERATION OR USE THEREOF, OR ANY SUPPORT SERVICES RENDERED WITH RESPECT THERETO. ZEBRA HEREBY EXCLUDES ALL IMPLIED WARRANTIES TO THE MAXIMUM EXTENT AUTHORIZED BY LAW, INCLUDING, SPECIFICALLY, ANY IMPLIED WARRANTY ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, OR OF MERCHANTABLE QUALITY, OR OF FITNESS FOR ANY PURPOSE, PARTICULAR, SPECIFIC OR OTHERWISE, OR OF TITLE, OR OF NONINFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. WHEN THE
End User License Agreement176P1009874-001 Xi4 User Guide 2/23/09IMPLIED WARRANTIES ARE NOT ALLOWED TO BE EXCLUDED IN THEIR ENTIRETY, THEY WILL BE LIMITED TO THE DURATION OF NINETY (90) DAYS. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ZEBRA DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE. To the extent that the Software covered by this EULA includes emulation libraries, sUCH emulation libraries do not work 100% correctly or cover 100% of the functionality of the printer language being emulated, are offered “as is” AND WITH ALL FAULTS, AND ALL THE DISCLAIMERS AND LIMITATIONS CONTAINED IN THIS PARAGRAPH AND THIS AGREEMENT APPLY TO SUCH EMULATION LIBRARIES. 14. Limitation of Liability and Damages. ZEBRA DOES NOT ASSUME RESPONSIBILITY FOR ANY SPECIFIC APPLICATION OF THE SOFTWARE OR FOR COMPATIBILITY WITH OTHER SOFTWARE OR EQUIPMENT. TO THE FULL EXTENT ALLOWED BY LAW, ZEBRA EXCLUDES FOR ITSELF AND ITS LICENSORS AND SUPPLIERS ANY LIABILITY FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION DIRECT, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, DAMAGE TO GOODWILL, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ANY PRODUCTS, PARTS OR SOFTWARE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ZEBRA OR ANY LICENSOR OR SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT AUTHORIZED BY LAW, THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. WHEN LIABILITY FOR DAMAGES IS NOT ALLOWED TO BE LIMITED OR EXCLUDED IN ITS ENTIRETY, ZEBRA LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR, AT ZEBRA'S OPTION, REFUND OF THE PRICE OF THE SOFTWARE. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, ZEBRA SHALL NOT, UNDER ANY CIRCUMSTANCE OR UNDER ANY LEGAL OR EQUITABLE THEORY (INCLUDING, WITHOUT LIMITATION, UNDER CONTRACT, TORT, CONTRIBUTION, OR INDEMNITY), BE LIABLE TO CUSTOMER OR TO ANY OTHER PARTY FOR ANY LOSSES, DAMAGES (WHETHER DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL), COSTS, EXPENSES, FINES OR FEES RELATING TO THE THEFT, LOSS, MISUSE, ALTERATION, OR DISPOSAL OF, OR UNAUTHORIZED ACCESS TO, ANY NETWORK, SYSTEM, OR DATA (INCLUDING PERSONAL INFORMATION) OF, RELATING TO, POSSESSED BY, OR MAINTAINED BY CUSTOMER. 15. Zebra Suppliers and Licensors. Any release, disclaimer or limitation of Zebra's liability or damages pursuant to this Agreement shall be construed, in addition to Zebra's benefit, also to the benefit of Zebra's suppliers, licensors, employees, and contractors and, without limiting any other defenses that such suppliers, licensors, employees and contractors may have, you agree to release such parties from liability or damages in accordance with such release, disclaimer, or limitation of liability or damages to the same extent that such provisions apply to Zebra.
177End User License Agreement2/23/09 Xi4 User Guide P1009874-001 16. Governing Law. To the maximum extent permitted by law, the laws of the State of Illinois, U.S.A., without reference to its conflict of laws provisions, will apply to this Agreement. You irrevocably agree to submit to the exclusive jurisdiction and venue of the state or federal courts in the State of Illinois in the event of any litigation involving this Agreement or the Software. You agree that you shall not assert any claim that you are not subject to the jurisdiction of such courts, that the venue is improper, that the forum is inconvenient or any similar objection, claim or argument. Zebra may, in its sole discretion, choose to resolve any controversy or dispute between you and Zebra concerning this Agreement, or the existence, validity, breach or termination thereof, whether during or after the term by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”), as modified or supplemented under this Section 15, by providing notice to you. In the event that Zebra provides such notice, you hereby waive any right to institute a court or other dispute resolution proceeding with respect to such controversy or dispute and acknowledge arbitration in accordance with this Section 15 as the sole and exclusive means of resolving such controversy or dispute. The arbitration proceeding will take place in Chicago, Illinois and be conducted in the English language. The arbitration panel will consist of 3 arbitrators, one arbitrator appointed by each party and a third neutral arbitrator appointed by the two arbitrators designated by the parties. Any communication between a party and any arbitrator will be directed to the AAA for transmittal to the arbitrator. The parties expressly agree that the arbitrators will be empowered to, at either party’s request, grant injunctive relief. The arbitral award will be the exclusive remedy of the parties for all claims, counterclaims, issues or accountings presented or pleaded to the arbitrators. Judgment upon the arbitral award may be entered in any court that has jurisdiction thereof. Any additional costs, fees or expenses incurred in enforcing the arbitral award will be charged against the party that resists its enforcement. Nothing in this Section will prevent Zebra from seeking interim injunctive relief against you or filing an action against you to collect unpaid and past due amounts in any court of competent jurisdiction.17. Injunctive Relief. You acknowledge that, in the event you breach any provision of this Agreement, Zebra will not have an adequate remedy in money or damages. Zebra shall therefore be entitled to obtain an injunction against such breach from any court of competent jurisdiction immediately upon request without posting bond. Zebra's right to obtain injunctive relief shall not limit its right to seek further remedies.18. Entire Agreement. This Agreement constitutes the entire understanding and agreement of the parties and supersedes any and all prior or contemporaneous representations, understandings and agreements between the parties with respect to the subject matter of this Agreement. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.19. Assignment. You may not assign this Agreement or any of your rights or obligations hereunder (by operation of law or otherwise) without the prior written consent of Zebra. Zebra may assign this Agreement and its rights and obligations without your consent. Subject to the foregoing, this Agreement shall be binding upon and inure to the benefit of the parties to it and their respective legal representatives, successors and permitted assigns.20. Modification. No modification of this Agreement shall be binding unless it is in writing and is signed by an authorized representative of the party against whom enforcement of the modification is sought.21. Waiver. The failure by a party to exercise any right hereunder shall not operate as a waiver of such party's right to exercise such right or any other right in the future.
End User License Agreement178P1009874-001 Xi4 User Guide 2/23/0922. QUESTIONS. Should you have any questions, or if you desire to contact Zebra for any reason, please contact the Zebra subsidiary serving your country, or write:Zebra Technologies International, LLC333 Corporate Woods ParkwayVernon Hills, Illinois 60061REVISED MARCH 2008.
2/23/09 Xi4 User Guide P1009874-001 Glossaryalphanumeric Indicating letters, numerals, and characters such as punctuation marks.backfeed When the printer pulls the media and ribbon (if used) backward into the printer so that the beginning of the label to be printed is properly positioned behind the printhead. Backfeed occurs when operating the printer in Tear-Off and Applicator modes.bar code A code by which alphanumeric characters can be represented by a series of adjacent stripes of different widths. Many different code schemes exist, such as the universal product code (UPC) or Code 39.black mark A registration mark found on the underside of the print media that acts as a start-of-label indication for the printer. (See non-continuous media.)calibration (of a printer) A process in which the printer determines some basic information needed to print accurately with a particular media and ribbon combination. To do this, the printer feeds some media and ribbon (if used) through the printer and senses whether to use the direct thermal or thermal transfer print method, and (if using non-continuous media) the length of individual labels or tags.character set The set of all letters, numerals, punctuation marks, and other characters that can be expressed by a particular font or bar code.character shaping Characters assume different glyphic forms depending on the context.They can be used with a script-based language. check digit A character added to a bar code symbol that indicates to the scanner that it has read the symbol correctly.configuration The printer configuration is a group of operating parameters specific to the printer application. Some parameters are user selectable, while others are dependent on the installed options and mode of operation. Parameters may be switch selectable, control panel programmable, or downloaded as ZPL II commands. A configuration label listing all the current printer parameters may be printed for reference.
Glossary180P1009874-001 Xi4 User Guide 2/23/09continuous media Label or tag-stock media that has no notch, gap, or web (media liner only) to separate the labels or tags. The media is one long piece of material. core diameter The inside diameter of the cardboard core at the center of a roll of media or ribbon.diagnostics Information about which printer functions are not working that is used for troubleshooting printer problems.die-cut media A type of label stock that has individual labels stuck to a media liner. The labels may be either lined up against each other or separated by a small distance. Typically the material surrounding the labels has been removed. (See non-continuous media.)direct thermal A printing method in which the printhead presses directly against the media. Heating the printhead elements causes a discoloration of the heat-sensitive coating on the media. By selectively heating the printhead elements as the media moves past, an image is printed onto the media. No ribbon is used with this printing method. Contrast this with thermal transfer.direct thermal media Media that is coated with a substance that reacts to the application of direct heat from the printhead to produce an image.dynamic RAM The memory devices used to store the label formats in electronic form while they are being printed. The amount of DRAM memory available in the printer determines the maximum size and number of label formats that can be printed. This is volatile memory that loses the stored information when power is turned off. fanfold media Media that comes folded in a rectangular stack. Contrast this with roll media.firmware This is the term used to specify the printer’s operating program. This program is downloaded to the printer from a host computer and stored in FLASH memory. Each time the printer power is turned on, this operating program starts. This program controls when to feed the media forward or backward and when to print a dot on the label stock.FLASH memory FLASH memory is non-volatile and maintains the stored information intact when power is off. This memory area is used to store the printer’s operating program. In addition, this memory can be used to store optional printer fonts, graphic formats, and complete label formats.Font A complete set of alphanumeric characters in one style of type. Examples include CG Times™, CG Triumvirate Bold Condensed™.inlay An RFID transponder. integrated circuit (IC) chip The part of an RFID transponder that contains the RF circuit, coders, decoders, and memory.ips (inches-per-second) The speed at which the label or tag is printed. Zebra printers can print from 1 ips to 12 ips.label An adhesive-backed piece of paper, plastic, or other material on which information is printed.
181Glossary2/23/09 Xi4 User Guide P1009874-001 label backing (liner) The material on which labels are affixed during manufacture and which is discarded or recycled by the end-users.light emitting diode (LED) Indicators of specific printer status conditions. Each LED is either off, on, or blinking depending on the feature being monitored.liquid crystal display (LCD) The LCD is a back-lit display that provides the user with either operating status during normal operation or option menus when configuring the printer to a specific application.lock-up This is the term generally used to describe a fault condition that, for no apparent reason, causes the printer to stop working. media Material onto which data is printed by the printer. Types of media include: tag stock, die-cut labels, continuous labels (with and without media liner), non-continuous media, fanfold media, and roll media.media sensor This sensor is located behind the printhead to detect the presence of media and, for non-continuous media, the position of the web, hole, or notch used to indicate the start of each label.media supply hanger The stationary arm that supports the media roll. non-continuous media Media that contains an indication of where one label/printed format ends and the next one begins. Examples are die-cut labels, notched tag-stock, and stock with black mark registration marks.non-volatile memory Electronic memory that retains data even when the power to the printer is turned off.notched media A type of tag stock containing a cutout area that can be sensed as a start-of-label indicator by the printer. This is typically a heavier, cardboard-like material that is either cut or torn away from the next tag. (See non-continuous media.)peel-off A mode of operation in which the printer peels a printed label away from the backing and allows the user to remove it before another label is printed. Printing pauses until the label is removed.print speed The speed at which printing occurs. For thermal transfer printers, this speed is expressed in terms of ips (inches per second).printhead wear The degradation of the surface of the printhead and/or the print elements over time. Heat and abrasion can cause printhead wear. Therefore, to maximize the life of the printhead, use the lowest print darkness setting (sometimes called burn temperature or head temperature) and the lowest printhead pressure necessary to produce good print quality. In the thermal transfer printing method, use ribbon that is as wide or wider than the media to protect the printhead from the rough media surface. registration Alignment of printing with respect to the top (vertical) or sides (horizontal) of a label or tag.
Glossary182P1009874-001 Xi4 User Guide 2/23/09ribbon A band of material consisting of a base film coated with wax or resin “ink.” The inked side of the material is pressed by the printhead against the media. The ribbon transfers ink onto the media when heated by the small elements within the printhead. Zebra ribbons have a coating on the back that protects the printhead from wear.ribbon wrinkle A wrinkling of the ribbon caused by improper alignment or improper printhead pressure. This wrinkle can cause voids in the print and/or the used ribbon to rewind unevenly. This condition should be corrected by performing adjustment procedures. roll media Media that comes supplied rolled onto a core (usually cardboard). Contrast this with fanfold media.supplies A general term for media and ribbon.symbology The term generally used when referring to a bar code.tag A type of media having no adhesive backing but featuring a hole or notch by which the tag can be hung on something. Tags are usually made of cardboard or other durable material.tear-off A mode of operation in which the user tears the label or tag stock away from the remaining media by hand.thermal transfer A printing method in which the printhead presses an ink or resin coated ribbon against the media. Heating the printhead elements causes the ink or resin to transfer onto the media. By selectively heating the printhead elements as the media and ribbon move past, an image is printed onto the media. Contrast this with direct thermal.
2/23/09 Xi4 User Guide P1009874-001 IndexNumerics110Xi4black mark specifications, 169label specifications, 168print specifications, 165ribbon specifications, 167140Xi4black mark specifications, 171label specifications, 170print specifications, 166ribbon specifications, 167170Xi4black mark specifications, 171label specifications, 170print specifications, 166ribbon specifications, 167220Xi4label specifications, 170print specifications, 166ribbon specifications, 167black mark specifications, 171Aactive control panel buttons, 18adhesive test for ribbon coating, 32adjustmentsleft position, 115lower media sensor, 87media sensors, 83print darkness, 99printhead toggle pressure, 88tear-off position, 100upper media sensor, 83applicator port setting, 116auto-calibration, 81Bbackfeed setting, 114backing removal, 64bar codeslist available codes, 106types of codes, 163battery disposal, 124baud setting, 110before you begin setup, 20bitmap scaling factor, 119black mark mediadescribed, 30setting sensor type, 101when to clean sensor, 125CCALIBRATE button function, 18calibrationCALIBRATE button, 18media and ribbon sensor, 109methods, 81setting for head close, 114setting for media power up, 113troubleshooting problems, 147Canadian DOC compliance, 4CANCEL buttonCANCEL self test, 153function, 18
Index184P1009874-001 Xi4 User Guide 2/23/09checklistbefore you begin, 20troubleshooting, 138cleaningcutter, 133exterior of printer, 125media compartment, 125printhead and platen roller, 126recommended schedule, 125sensors, 129snap plate, 132communication interfaces, 23communications diagnostics testoverview, 159selecting, 111communications problems, 148configurationchanging parameters, 99enter and use Setup mode, 94exit Setup mode, 95software or printer driver, 99configuration labelprinting using CANCEL self test, 153printing using List Setup command, 106conformity declaration, 3connect printer to computer or network, 24connect to power source, 27contacts, 11continuous mediadescribed, 30setting media type, 101control panelbuttons, 18enter and use Setup mode, 94exit Setup mode, 95illustration, 17LCD error messages, 139LCD functions, 18location, 16parameters, 99control prefix setting, 112counters, 106customer service, 11cuttercleaning, 133Cutter Jam message, 142, 36print mode use described, 34selecting Cutter mode, 101set up Rewind Mode with Cutter option, 66when to clean, 125Ddarkness setting, 99data bits setting, 110data cables, 24data sourceconnections, 23site selection, 22date setting, 119declaration of conformity, 3default password, 96defragmenting message, 142Delayed Cut modeprint mode use described, 34selecting, 101delimiter character setting, 112diagnostics, 152direct thermal modemedia scratch test, 31setting, 102disable password protection, 96display languagechanging from unreadable language, 150selection, 120disposal of printer parts, 124dpi format conversion, 119Eelectrical specifications, 164electronics cover, 16end user license agreement, 173enter Setup mode, 94environmental specifications, 164error messages, 139Error mode, 18Ethernetcharacteristics of internal wired connection, 23characteristics of wireless connection, 23internal wired connection and configuration, 26wireless connection and configuration, 26exit Setup mode, 95exterior cleaning, 125external view of printer, 16
185Index2/23/09 Xi4 User Guide P1009874-001 Ffactory defaultsreload parameters, 95restore network settings, 95fanfold mediadescribed, 30FCC compliance, 4features, 162FEED buttonFEED and PAUSE self test, 158FEED self test, 155function, 18Flash memory, 107font list, 106format convert setting, 119format list, 106format prefix setting, 112HHEAD COLD messagecycling with other messages, 140displayed alone, 141displaying alone, 141HEAD ELEMENT BAD message, 140head test setting, 115HEAD TOO HOT message, 141host handshake setting, 111humidity requirements, 22Iidle display setting, 119images list, 106initialize Flash memory, 107inspect for shipping damage, 21international safety organization marks, 28INVALID HEAD message, 139Llabel backing removal, 64label length maximum setting, 103label specifications, 168label topprinter cannot detect, 151setting, 114label-available sensorlocation, 129when to clean, 125labels did not print, 148languagechanging from unreadable language, 150selection, 120LCD messageserror messages, 139language selection, 120Setup mode, 99liability, 2license agreement, 173list settingsall settings, 107bar codes, 106fonts, 106formats, 106images, 106network, 107setup, 106load factory defaults, 95loadingribbon, 74long calibration, 81lower media sensor adjustment, 87lubrication, 124Mmark LED setting, 118Mark Med S. setting, 118maximum label length setting, 103mediablack mark, 30continuous roll media, 30fanfold, 30loading in Tear-Off mode, 41media LED setting, 118non-continuous roll media, 30ordering, 11perforated, 30RFID “smart” labels, 29setting media type, 101specifications, 168tag stock, 29types of media, 29web, 30media and ribbon sensor calibration procedure, 109media compartment cleaning, 125media door, 16media liner removal, 64media loadingRewind Mode with Cutter option, 66media out sensorlocation, 131setting supplies low warning, 103
Index186P1009874-001 Xi4 User Guide 2/23/09media path cleaning, 125media power up setting, 113Media S. setting, 118media scratch test, 31media sensoradjustments, 83calibration, 109location, 130print sensor profile, 108sensor sensitivity calibration, 82Nnetwork configuration labelprinting, 98printing using List Network command, 107network ID setting, 111NEXT/SAVE button function, 18non-continuous mediadescribed, 30setting media type, 101Oodometer, 106operating conditions, 22Operating mode, 18ordering replacement parts, 124ordering ribbon and media, 11OUT OF MEMORY message, 142PPAPER OUT message, 140parallel portcharacteristics of parallel connection, 23connection and configuration, 25setting parallel communications, 109parity setting, 110passwordsdefault, 96disable, 96entering, 96setting password level, 119PAUSE buttonFEED and PAUSE self test, 158function, 18PAUSE self test, 154Pause mode, 18Peel-Off modemedia path, 35print mode use described, 34selecting, 101perforated mediadescribed, 30physical specifications, 164platen rollercleaning, 126when to clean, 125powerconnect to power source, 27power cord specifications, 28site selection, 22Power-On Self Test (POST), 152PREVIOUS button function, 18print configuration labelCANCEL self test, 153List Setup command, 106print darkness setting, 99print modesdescribed, 34features, 162media paths, 35Rewind Mode with Cutter option, 66selecting, 101print network configuration label, 107instructions and sample label, 98print qualityeffect of printhead toggle pressure, 88troubleshooting, 143print servercharacteristics of internal wired connection, 23characteristics of wireless connection, 23print width setting, 102printer diagnostics, 152printer modes, 18printer operation, 33printer optionsdescribed, 34media paths, 35
187Index2/23/09 Xi4 User Guide P1009874-001 printer settingsapplicator port, 116backfeed, 114baud, 110control prefix, 112data bits, 110date, 119delimiter character, 112format convert, 119format prefix, 112head test count, 115host handshake, 111idle display, 119label top, 114language, 120left position, 115maximum label length, 103media type, 101network configuration label as baseline, 98network ID, 111parallel communications, 109parity, 110print darkness, 99print method, 102print width, 102protocol, 111resynch mode, 117RFID, 121saving, 95sensor type, 101serial communications, 110setting through control panel, 94start print signal, 117time, 119verifier port, 116wired print server, 121wireless print server, 121ZPL mode, 113printheadcleaning, 126faulty thermistor, 140head close setting, 114head test count setting, 115invalid replacement head error, 139pressure adjustment, 88when to clean, 125protocol setting, 111Rrecycling printer parts, 124registration problems, 147relative humidity requirements, 22remove media liner from rewind spindle, 64replacement parts, 124report shipping damage, 21reprint mode for reprinting last label, 118restorefactory default settings, 95network settings, 95resynch mode setting, 117Rewind Modeloading media with Cutter option, 66Rewind modemedia path, 36print mode use described, 34selecting, 101rewind spindle, 64RFIDprinter parameters, 121selecting RFID print mode, 101“smart” labels, 29ribbonadhesive test, 32determining coated side, 31loading, 74ordering, 11removal, 79ribbon LED setting, 118scratch test, 32specifications, 167when to use, 31RIBBON IN message, 140RIBBON OUT message, 139ribbon out sensorsetting supplies low warning, 103Ribbon S. setting, 118ribbon sensorcalibration procedure, 109cleaning, 129location, 129print sensor profile, 108sensitivity calibration, 82when to clean, 125roll mediadescribed, 29routine maintenance, 123RTC (real-time clock) settingdate, 119idle display, 119time, 119
Index188P1009874-001 Xi4 User Guide 2/23/09Ssales, 11schedule for cleaning, 125scratch testmedia type, 31ribbon coated side, 32self tests, 152CANCEL, 153communications diagnostics, 159FEED, 155FEED and PAUSE, 158PAUSE, 154Power-On Self Test (POST), 152sensor profilecalibration types, 82sensor profile calibrationselecting through control panel, 108sensorscleaning, 129interpreting sensor profile, 160label-available sensor location, 129lower media sensor adjustment, 87media out sensor location, 131print sensor profile, 108ribbon sensor location, 129setting sensor type, 101transmissive (media) sensor adjustment, 83transmissive (media) sensor location, 130upper media sensor adjustment, 83serial portcharacteristics of serial connection, 23connection and configuration, 25setting serial communications, 110setupchecklist, 20unpack the printer, 21Setup modedefined, 18enter and use Setup mode, 94exit Setup mode, 95LCD messages, 99passwords, 96SETUP/EXIT button function, 18shippingreport damage, 21reshipping the printer, 21short calibration, 81“smart” labels, 29snap platecleaning, 132when to clean, 125spacing requirements, 22specificationsby model number, 165electrical, 164environmental, 164physical, 164power cord, 28ribbon, 167standard features, 162start print signal setting, 117storing the printer, 21supplies low warning, 103surface for the printer, 22Ttag stock, 29Tear-Off modemedia loading, 41media path, 35print mode use described, 34selecting, 101tear-off bar cleaning, 125tear-off position adjustment, 100technical support, 11temperature requirements, 22thermal transfer modemedia scratch test, 31setting, 102THERMISTOR FAULT messagecycling with other messages, 140displayed alone, 140time setting, 119toggle pressure adjustment, 88top of labelprinter cannot detect, 151setting, 114transmissive (media) sensoradjustment, 83location, 130when to clean, 125troubleshootingchecklist, 138communications problems, 148diagnostic tests, 152LCD error messages, 139print quality problems, 143
189Index2/23/09 Xi4 User Guide P1009874-001 types of mediablack mark media, 30continuous roll media, 30fanfold media, 30non-continuous roll media, 30perforated media, 30RFID “smart” labels, 29tag stock, 29web media, 30Uunpack the printer, 21upper media sensor adjustment, 83USB portcharacteristics of USB connection, 23connection and configuration, 26Vverifier port setting, 116Wweb mediasetting sensor type, 101web media described, 30Web S. setting, 118wired print servercharacteristics, 23internal wired connection and configuration, 26printer parameters, 121view active print server, 98wireless cards, 24wireless print servercharacteristics, 23connection and configuration, 26printer parameters, 121view active print server, 98ZZebra Programming Language (ZPL)features, 162ZPL mode setting, 113
Index190P1009874-001 Xi4 User Guide 2/23/09 Notes • _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Zebra Technologies International, LLC 333 Corporate Woods ParkwayVernon Hills, Illinois 60061.3109 U.S.AT: +1 847 793 2600Toll-free +1 800 423 0422F: +1 847 913 8766Zebra Technologies Europe Limited Dukes MeadowMillboard RoadBourne EndBuckinghamshire, SL8 5XF, UKT: +44 (0)1628 556000F: +44 (0)1628 556001Zebra Technologies Asia Pacific, LLC 120 Robinson Road#06-01 Parakou BuildingSingapore 068913T: +65 6858 0722F: +65 6885 0838http://www.zebra.com© 2009 ZIH Corp.P1009874-001

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