Zebra Technologies ZLANGVH Zebra Embedded 802.11b/g Radio User Manual Xi4 UG

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Document Description	User Manual Part 3 of 3
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Document Type	User Manual
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Date Submitted	2009-03-05 00:00:00
Date Available	2009-03-05 00:00:00
Creation Date	2009-03-03 14:51:48
Producing Software	Acrobat Distiller 8.1.0 (Windows)
Document Lastmod	2009-03-03 14:52:02
Document Title	Xi4_UG.book
Document Creator	FrameMaker 8.0
Document Author:	DJones

Configuration
Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 3 of 22)
Language/Parameter
Action/Explanation
Select Print Mode
This parameter tells the printer how printed labels will be removed. Make
sure that you select a print mode that is compatible with your printer and
printer options. For information about how the print modes work with
different printer options, see Print Modes and Printer Options on page 34.
Default Value (non-RFID printers): TEAR-OFF
Selections (non-RFID printers): TEAR-OFF, PEEL-OFF, CUTTER,
DELAYED CUT, APPLICATOR, REWIND
Default Value (RFID printers): RFID MODE
Selections (RFID printers): TEAR-OFF, PEEL-OFF, CUTTER,
DELAYED CUT, RFID MODE, REWIND
Note • RFID MODE appears only on printers that have an RFID
reader installed and the correct firmware loaded in the printer. The
110Xi4 and 170Xi4 are RFID-ready, but they do not come with an
RFID reader installed. For more information about purchasing the
RFID option for these printers, contact your authorized Zebra
reseller.
To change the value shown:
1.
Press PLUS (+) or MINUS (-) to scroll through the options.
Set Media Type
This parameter tells the printer the type of media that you are using (see
Types of Media on page 29 for more information). Selecting continuous
media requires that you include a label length instruction in your label
format (^LLxxxx if you are using ZPL or ZPL II).
When non-continuous media is selected, the printer feeds media to
calculate label length (the distance between two recognized registration
points of the inter-label gap, webbing, or alignment notch or hole).
Default Value: NON-CONTINUOUS
Selections: NON-CONTINUOUS, CONTINUOUS
To change the value shown:
1.
Press PLUS (+) or MINUS (-) to scroll through the options.
Set Sensor Type
This parameter tells the printer whether you are using media with a web
(gap/space between labels, notch, or hole) to indicate the separations
between labels or if you are using media with a black mark printed on the
back. If your media does not have black marks for registration on the back,
leave your printer at the default (WEB).
Default Value: WEB
Selections: WEB, MARK
To change the value shown:
1.
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Press PLUS (+) or MINUS (-) to toggle between the options.
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Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 4 of 22)
Language/Parameter
Action/Explanation
Select Print Method
The print method parameter tells the printer the method of printing that you
want to use: direct thermal (no ribbon) or thermal transfer (using thermal
transfer media and ribbon).
Default Value: THERMAL TRANSFER
Selections: THERMAL TRANSFER, DIRECT THERMAL
To change the value shown:
1.
Press PLUS (+) or MINUS (-) to scroll through the options.
Set Print Width
This parameter specifies the printable area across the width of the label.
Table 10 shows the ranges and default values for print width, which are
based on the printer model and the printhead resolution.
Table 10 • Print Width Ranges and Maximum Values
Printhead
Resolution
Printer
110Xi4
140Xi4, 170Xi4, 220Xi4
200 dpi
Default Value: 832
Range: 2 to 832 dots
Default Value: 1344
Range: 2 to 1344 dots
300 dpi
Default Value: 1248
Range: 2 to 1248 dots
Default Value: 1984
Range: 2 to 1984 dots
600 dpi
Default Value: 2496
Range: 2 to 2496 dots
N/A
Note • Setting the width too narrow can result in portions of a label
format not being printed on the media. Setting the width too wide
wastes formatting memory and can cause printing off of the label
and on the platen roller. This setting can affect the horizontal
position of the label format if the image was inverted using the
^POI ZPL II command.
To change the value shown:
1.
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Press PLUS (+) or MINUS (-) to change the value shown.
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Configuration
Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 5 of 22)
Language/Parameter
Action/Explanation
Set Maximum Label Length
This parameter is used during the media portion of the calibration process.
Always set maximum label length to a value that is at least 1.0 in.
(25.4 mm) greater than the actual label length (Figure 15). If the value is set
to a smaller value than the label length, the printer assumes that continuous
media is loaded, and the printer cannot calibrate.
For example, if the label length is 5.0 inches (126 mm) including the
interlabel gap, set the parameter for 6.0 inches (152 mm). If the label length
is 7.5 inches (190 mm), set the parameter for 9.0 inches (229 mm).
Figure 15 • Label Length
}2
Label length (including interlabel gap)
Interlabel gap
Set maximum label length to approximately this value
Default Value: 39.0 inches (988 mm)
Selections: Values are adjustable in one-inch (25.4 mm) increments
To change the value shown:
1.
Press PLUS (+) or MINUS (-) to change the value shown.
Set Supplies Low Warning
When this feature is enabled, the printer provides a warning when the
media or ribbon level is low.
Default: DISABLED
Selections: ENABLED, DISABLED
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Configuration
Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 6 of 22)
Language/Parameter
Action/Explanation
Set Early Warning for Maintenance
When this feature is enabled, the printer provides warnings when the
printhead needs to be cleaned.
Default Value: MAINT. OFF
Selections: MAINT. OFF, MAINTENANCE ON
To change the Early Warning settings:
When the LCD displays EARLY WARNING MAINTENANCE, press
PLUS (+) or MINUS (-) to toggle between OFF and ON. (If you are
prompted for a password, enter your password using the instructions in
Change Password-Protected Parameters on page 96.)
2. Exit Setup mode and save changes to enable additional parameters
related to the early warning system.
3. Enter Setup mode again and go to the following parameters to enter the
printhead cleaning interval and the printhead life.
1.
Set Printhead Cleaning Interval for Early Warning
This parameter appears only when Early Warning for Maintenance is
enabled. This value should correspond to the length of the media or ribbon
roll that you are using.
Default Value: 450 M/1476 FT
Selections: 100 M/328 FT to 450 M/1476 FT in 50 M increments
To change the value shown:
1.
Press PLUS (+) or MINUS (-) to set the printhead cleaning interval to
the desired number of inches of media or ribbon.
When the printhead reaches the set length, WARNING CLEAN
PRINTHEAD appears on the LCD. If the alert function is enabled, the
printer generates an alert.
Reset Printhead Cleaning Counter for Early Warning
This parameter appears only when Early Warning for Maintenance is
enabled.
To reset the printhead cleaning counter:
1.
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Did you clean the printhead?
• If you cleaned the printhead, press PLUS (+) to select YES.
• If you did not clean the printhead, press MINUS (-) to select NO.
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Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 7 of 22)
Language/Parameter
Action/Explanation
Set Printhead Life for Early Warning
This parameter appears only when Early Warning for Maintenance is
enabled. Set this value to the number of inches of media that the printhead
is expected to print.
Default Value: 1,000,000 inches
Range: 100 to 1,000,000 inches
To change the value shown:
Press MINUS (-) to move the cursor.
2. Press PLUS (+) to increase the value of the digit.
When the printhead reaches the set length, WARNING REPLACE
HEAD appears on the LCD. If the alert function is enabled, the printer
generates an alert.
1.
Reset Printhead Life Counter for Early Warning
This parameter appears only when Early Warning for Maintenance is
enabled.
To reset the printhead life counter:
1.
Did you replace the printhead?
• If you replaced the printhead, press PLUS (+) to select YES.
• If you did not replace the printhead, press MINUS (-) to select NO.
View Non-Resettable Counter
This parameter displays the total length of media that the printer has
printed. You can use ZPL commands to change the unit of measure for this
counter. For the commands, refer to the ZPL Programming Guide.
View User-Controlled Counter 1
This parameter displays the total length of media that the printer has printed
since this parameter was last reset. You can use ZPL commands to change
the unit of measure and reset this counter. For the commands, refer to the
ZPL Programming Guide.
View User-Controlled Counter 2
This parameter displays the total length of media that the printer has printed
since this parameter was last reset. You can use ZPL commands to change
the unit of measure and reset this counter. For the commands, refer to the
ZPL Programming Guide.
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Configuration
Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 8 of 22)
Language/Parameter
Action/Explanation
Print Counter Readings
Prints a label that lists the odometer readings for the following:
• the non-resettable counter
• the two user-controlled counters
• the Early Warning for Maintenance counters, which indicate when the
printhead was last cleaned and the printhead life
If the Early Warning for Maintenance feature is disabled, the counters
related to it do not print.
To print a list of the odometer readings:
1.
Press PLUS (+) to print the odometer readings.
List Fonts
This option prints a label that lists the available fonts in the printer,
including standard printer fonts plus any optional fonts. Fonts may be
stored in RAM or Flash memory.
To print a list of the available fonts:
1.
Press PLUS (+) to select PRINT.
List Bar Codes
This option prints a label that lists the available bar codes in the printer. Bar
codes may be stored in RAM or Flash memory.
To print a list of the available bar codes:
1.
Press PLUS (+) to select PRINT.
List Images
This option prints a label that lists the available images stored in the
printer’s RAM, Flash memory, or optional memory card.
To print a list of the available images:
1.
Press PLUS (+) to select PRINT.
List Formats
This option prints a label that lists the available formats stored in the
printer’s RAM, Flash memory, or optional memory card.
To print a list of the available formats:
1.
Press PLUS (+) to select PRINT.
List Setup
This option prints a configuration label (see Figure 12 on page 97), which
lists the current printer configuration.
To print a configuration label:
1.
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Press PLUS (+) to select PRINT.
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Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 9 of 22)
Language/Parameter
Action/Explanation
List Network Settings
This option prints a network configuration label (see Figure 13
on page 98), which lists the settings for any print server that is installed.
To print a network configuration label:
1.
Press PLUS (+) to select PRINT.
List All
This option prints labels that list the available fonts, bar codes, images,
formats, and the current printer and network configurations.
To print labels for all settings:
1.
Press PLUS (+) to select PRINT.
Initialize Flash Memory
This option erases all previously stored information from Flash memory.
Caution • This option completely erases the Flash memory.
To initialize Flash memory:
1.
If prompted for a password, enter the printer password. For
instructions, see Change Password-Protected Parameters on page 96.
The display shows INITIALIZE FLASH?
2. Press PLUS (+) to select YES.
The display shows ARE YOU SURE?.
3. Do you want to continue?
• Press MINUS (-) to select NO to cancel the request and return to the
INITIALIZE FLASH prompt.
• Press PLUS (+) to select YES and begin initialization.
When initialization is complete, the control panel displays
INITIALIZING COMPLETED.
Note • Depending on the amount of free FLASH memory,
initialization may take up to 1 minute to complete.
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Configuration
Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 10 of 22)
Language/Parameter
Action/Explanation
Print Sensor Profile
A sensor profile shows sensor settings compared to actual sensor readings.
This label (which will extend across several actual labels or tags) can be
used to troubleshoot printing problems. To interpret the results of the
sensor profile, see Sensor Profile on page 160.
To print a sensor profile:
Press PLUS (+) to start this standard calibration procedure and print a
media sensor profile.
2. If the sensitivity of the sensors must be adjusted, perform Calibrate
Media and Ribbon Sensor Sensitivity on page 109.
1.
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Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 11 of 22)
Language/Parameter
Action/Explanation
Calibrate Media and Ribbon Sensor Sensitivity
Use this procedure to adjust sensitivity of media and ribbon sensors.
Important • Follow this procedure exactly as presented. All of the
steps must be performed even if only one of the sensors requires
adjustment. You may press MINUS (-) at any step in this procedure
to cancel the process.
To perform a media and ribbon sensor calibration:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Press PLUS (+) to start the calibration procedure.
The LOAD BACKING prompt displays.
Open the printhead.
Remove approximately 8 in. (203 mm) of labels from the backing, and
pull the media into the printer so that only the backing is between the
media sensors.
Leave the printhead open.
Press PLUS (+) to continue.
The REMOVE RIBBON prompt displays.
Remove the ribbon (if used).
Close the printhead.
Press PLUS (+) to continue.
The message CALIBRATING PLEASE WAIT displays.
The printer adjusts the scale (gain) of the signals that it receives from
the media and ribbon sensors based on the specific media and ribbon
combination being used. On the sensor profile, this essentially
corresponds to moving the peak of the graph up or down to optimize
the readings for your application.
When calibration is complete, RELOAD ALL displays.
Open the printhead and pull the media forward until a label is
positioned under the media sensor.
Reload the ribbon (if used).
Close the printhead.
Press PLUS (+) to continue.
The printer performs an auto-calibration. During this process, the
printer checks the readings for the media and ribbon based on the new
scale established, determines the label length, and determines the print
mode. To see the new readings on the new scale, print a sensor profile.
Set Parallel Communications
Select the communications port that matches the one being used by the host
computer.
Default Value: BIDIRECTIONAL
Selections: BIDIRECTIONAL, TWINAX/COAX, UNIDIRECTIONAL
To change the value shown:
1.
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Press PLUS (+) or MINUS (-) to scroll through the options.
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Configuration
Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 12 of 22)
Language/Parameter
Action/Explanation
Set Serial Communications
Select the communications port that matches the one being used by the host
computer. This setting applies only when the serial port is used.
Note • Select RS232 if you are using an external adapter to enable
RS422/485 operation.
Default Value: RS232
Selections: RS232, RS422/485, RS485 MULTIDROP
To change the value shown:
1.
Press PLUS (+) or MINUS (-) to scroll through the options.
Set Baud
This setting applies only when the serial port is used. The baud setting of
the printer must match the baud setting of the host computer for accurate
communications to take place. Select the value that matches the one being
used by the host computer.
Default Value: 9600
Selections: 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800,
38400, 57600, 115200
To change the value shown:
1.
Press PLUS (+) or MINUS (-) to scroll through the options.
Set Data Bits
This setting applies only when the serial port is used. The data bits of the
printer must match the data bits of the host computer for accurate
communications to take place. Set the data bits to match the setting being
used by the host computer.
Default Value: 8 BITS
Selections: 7 BITS, 8 BITS
To change the value shown:
1.
Press PLUS (+) or MINUS (-) to toggle between the options.
Set Parity
This setting applies only when the serial port is used. The parity of the
printer must match the parity of the host computer for accurate
communications to take place. Select the parity that matches the one being
used by the host computer.
Default Value: NONE
Selections: EVEN, ODD, NONE
To change the value shown:
1.
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Press PLUS (+) or MINUS (-) to scroll through the options.
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Configuration
Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 13 of 22)
Language/Parameter
Action/Explanation
Set Host Handshake
This setting applies only when the serial port is used. The handshake
protocol of the printer must match the handshake protocol of the host
computer for communication to take place. Select the handshake protocol
that matches the one being used by the host computer.
Default Value: XON/XOFF
Selections: XON/XOFF, DSR/DTR, RTS/CTS
To change the value shown:
1.
Press PLUS (+) or MINUS (-) to scroll through the options.
Set Protocol
Protocol is a type of error checking system. Depending on the selection, an
indicator may be sent from the printer to the host computer signifying that
data has been received. Select the protocol that is requested by the host
computer. Further details on protocol can be found in the ZPL
Programming Guide.
Default Value: NONE
Selections: NONE, ZEBRA, ACK_NAK
Note • ZEBRA is the same as ACK_NAK, except that ZEBRA
response messages are sequenced. If ZEBRA is selected, the printer
must use DSR/DTR for host handshake protocol.
To change the value shown:
1.
Press PLUS (+) or MINUS (-) to scroll through the options.
Set Network ID
This parameter assigns a unique number to the printer when the printer is
operating in an RS422/485 multi-drop network environment (an external
RS422/485 adapter is required). This gives the host computer the means to
address a specific printer. This does not affect TCP/IP or IPX networks.
Default Value: 000
Range: 000 to 999
To change the value shown:
Press MINUS (-) to move to the next digit position.
2. Press PLUS (+) to increase the value of the digit.
1.
Set Communications Mode
The communication diagnostics mode is a troubleshooting tool for
checking the interconnection between the printer and the host computer.
For more information, see Communications Diagnostics Test on page 159.
Default Value: NORMAL MODE
Selections: NORMAL MODE, DIAGNOSTICS
To select communication diagnostics mode:
1.
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Press PLUS (+) or MINUS (-) to toggle between the options.
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Configuration
Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 14 of 22)
Language/Parameter
Action/Explanation
Set Control Prefix Character
The printer looks for this two-digit hex character to indicate the start of a
ZPL/ZPL II control instruction.
Note • Do not use the same hex value for the control, format, and
delimiter character. The printer must see different characters to
work properly.
Default Value: 7E ~
Range: 00 to FF
To change the value shown:
Press MINUS (-) to move to the next digit position.
2. Press PLUS (+) to increase the value of the digit.
1.
Set Format Prefix Character
The format prefix is a two-digit hex value used as a parameter place marker
in ZPL/ZPL II format instructions. The printer looks for this hex character
to indicate the start of a ZPL/ZPL II format instruction. See the ZPL
Programming Guide for more information.
Note • Do not use the same hex value for the control, format, and
delimiter character. The printer must see different characters to
work properly.
Default Value: 5E ^
Range: 00 to FF
To change the value shown:
1.
2.
Press MINUS (-) to move to the next digit position.
Press PLUS (+) to increase the value of the digit.
Set Delimiter Character
The delimiter character is a two-digit hex value used as a parameter place
marker in ZPL/ZPL II format instructions. See the ZPL Programming
Guide for more information.
Note • Do not use the same hex value for the control, format, and
delimiter character. The printer must see different characters to
work properly.
Default Value: 2C ,
Range: 00 to FF
To change the value shown:
Press MINUS (-) to move to the next digit position.
2. Press PLUS (+) to increase the value of the digit.
1.
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Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 15 of 22)
Language/Parameter
Action/Explanation
Select ZPL Mode
The printer remains in the selected mode until it is changed by this
parameter or by using a ZPL/ZPL II command. The printer accepts label
formats written in either ZPL or ZPL II, eliminating the need to rewrite any
ZPL formats that already exist. See the ZPL Programming Guide for more
information on the differences between ZPL and ZPL II.
Default Value: ZPL II
Range: ZPL II, ZPL
To change the value shown:
1.
Press PLUS (+) or MINUS (-) to toggle between the options.
Select Media Power-Up Option
This parameter sets the action of the media when you turn on the printer.
Default Value (non-RFID printers): CALIBRATION
Default Value (RFID printers): FEED
Selections: CALIBRATION, LENGTH, SHORT CAL, NO MOTION,
FEED
• Calibration adjusts sensor levels and thresholds, determines length,
and feeds the media to the next web.
• Short Cal sets media and web thresholds without adjusting sensor
gain, determines length, and feeds the media to the next web.
• Length determines label length using current sensor values, and feeds
the media to the next web.
• No Motion tells the printer not to move the media. You must
manually ensure that the web is positioned correctly, or press feed to
position the next web.
• Feed—feeds the labels to the first registration point.
To change the value shown:
1.
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Press PLUS (+) or MINUS (-) to scroll through the options.
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Configuration
Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 16 of 22)
Language/Parameter
Action/Explanation
Select Head Close Option
This parameter sets the action of the media when you close the printhead.
Default Value (non-RFID printers): CALIBRATION
Default Value (RFID printers): FEED
Selections: CALIBRATION, LENGTH, SHORT CAL, NO MOTION,
FEED
• Calibration adjusts sensor levels and thresholds, determines length,
and feeds the media to the next web.
• Short Cal sets media and web thresholds without adjusting sensor
gain, determines length, and feeds the media to the next web.
• Length determines label length using current sensor values, and feeds
the media to the next web.
• No Motion tells the printer not to move the media. You must
manually ensure that the web is positioned correctly, or press feed to
position the next web.
• Feed—feeds the labels to the first registration point.
To change the value shown:
1.
Press PLUS (+) or MINUS (-) to scroll through the options.
Select Backfeed Sequence
This parameter sets when label backfeed occurs after a label is removed in
some print modes. It has no effect in Rewind mode. This setting is
superseded by ~JS when received as part of a label format (see the ZPL
Programming Guide for more information).
Default Value: DEFAULT (90%)
Selections: DEFAULT, AFTER, OFF, BEFORE, 10%, 20%, 30%, 40%,
50%, 60%, 70%, 80%
To change the value shown:
1.
Press PLUS (+) or MINUS (-) to scroll through the options.
Adjust Label Top Position
This parameter adjusts the print position vertically on the label. Positive
numbers adjust the label top position farther down the label (away from the
printhead) by the specified number of dots. Negative numbers adjust the
position up the label (toward the printhead).
Default Value: +000
Range: -120 to +120
To change the value shown:
Press PLUS (+) to increase the value.
2. Press MINUS (-) to decrease the value.
1.
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Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 17 of 22)
Language/Parameter
Action/Explanation
Adjust Left Position
This parameter adjusts the print position horizontally on the label. Positive
numbers adjust printing to the left by the specified number of dots.
Negative numbers shift printing to the right.
Default Value: 0000
Range: –9999 to +9999 dots
To change the value shown:
Press MINUS (-) to move the cursor.
2. Press PLUS (+) to change between +/- and to increase the value of the
digit. For a negative value, enter the value before changing to the
minus sign.
1.
Set the Head Test Count
The printer periodically performs a test of the printhead functionality,
called a printhead test or head test. This parameter establishes how many
labels are printed between these internal tests.
Note • On the 110Xi4, this parameter appears only if the Head Test
Count option is installed. Check the printer configuration label for
the option.
Default: 0000 (disables the test)
Range: 0000 to 9999
To set the number of labels to print between head tests:
Press MINUS (-) to move to the next digit position.
2. Press PLUS (+) to increase the value of the digit.
1.
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Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 18 of 22)
Language/Parameter
Action/Explanation
Set the Verifier Port
The auxiliary port is used to determine how the printer reacts to an online
verifier. For more information on the operation of the optional verifier,
refer to the documentation provided with that option.
Default: OFF
Selections: OFF, VER-RPRNT ERR, VER-THRUPUT
• OFF: The verifier port is off.
• VER-RPRNT ERR: Label reprinted if verifier detects an error. If a
bar code is near the upper edge of the label, the label is fed out far
enough to be verified and then backfed to allow the next label to be
printed and verified.
• VER-THRUPUT: Allows greatest throughput but may not indicate a
verification error immediately upon detection. May print from one to
three labels before an error is recognized and printing stops.
To change the value shown:
1.
Press PLUS (+) or MINUS (-) to scroll through the options.
Set Applicator Port Mode
Determines the action of the applicator port.
Note • Set this value as suggested by the applicator manufacturer.
Default: OFF
Selections: OFF, MODE 1, MODE 2, MODE 3, MODE 4
• OFF: The applicator port is off.
• MODE 1: Asserts the ~END_PRINT signal low while the printer is
moving the label forward.
• MODE 2: Asserts the ~END_PRINT signal high while the printer is
moving the label forward.
• MODE 3: Asserts the ~END_PRINT signal low for 20 milliseconds
when a label has been completed and positioned. Not asserted during
continuous printing modes.
• MODE 4: Asserts the ~END_PRINT signal high for 20 milliseconds
when a label has been completed and positioned. Not asserted during
continuous printing modes.
To change the value shown:
1.
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Press PLUS (+) or MINUS (-) to scroll through the options.
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Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 19 of 22)
Language/Parameter
Action/Explanation
Set Applicator Error Signal When Printer Pauses
When this option is enabled and the printer is paused, the printer sets the
applicator error state.
Default: ENABLED
Selections: ENABLED, DISABLED
To change the value shown:
1.
Press PLUS (+) or MINUS (-) to toggle between the options.
Select Start Print Signal
This parameter determines how the printer reacts to the Start Print Signal
input on pin 3 of the applicator interface connector at the rear of the printer.
Caution • Start Print Signal is set by the applicator manufacturer and
should not be changed unless the factory defaults have been reloaded.
Please make a note of it. While other choices are valid, the printer must
be returned to its designated setting for it to work properly.
Default: PULSE MODE
Selections: PULSE MODE, LEVEL MODE
• PULSE MODE—Labels print when the signal transitions from
HIGH to LOW.
• LEVEL MODE—Labels print as long as the signal is asserted LOW.
To change the value shown:
1.
Press PLUS (+) or MINUS (-) to toggle between the options.
Select Resynch Mode
This parameter determines how the printer reacts if the label
synchronization is lost and the label top is not where expected.
Default: FEED MODE
Selections: FEED MODE, ERROR MODE
• FEED MODE—If the label top is not where expected, the printer feeds
a blank label to find the label top position.
• ERROR MODE—If the label top is not where expected, the printer
stops, enters Pause mode, displays the message Error Condition
Feed Label, flashes the ERROR light, and asserts the Service
Required signal (pin 10 on the Applicator Interface Connector).
To resynch the media to the top of the label in Error mode, press
PAUSE to exit Pause mode. The ERROR light stops flashing, and the
Service Required signal is deactivated. The action of the printer is
determined by the Head Close configuration selection (see Select
Head Close Option on page 114).
To change the value shown:
1.
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Press PLUS (+) or MINUS (-) to toggle between the options.
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Configuration
Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 20 of 22)
Language/Parameter
Action/Explanation
Set Reprint Mode
When reprint mode is enabled, you can reprint the last label printed either
by issuing the ~PR ZPL command or by pressing MINUS (-) on the control
panel.
Default Value: DISABLED
Selections: ENABLED, DISABLED
To change the value shown:
1.
See next column
Press PLUS (+) or MINUS (-) to toggle between the options.
View Sensor Settings
These parameters are automatically set during the calibration procedure
and should be changed only by a qualified service technician. Refer to the
ZPL II Programming Guide for information on these parameters.
To skip these parameters:
1.
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Press PLUS (+) to skip each of the following parameters:
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Configuration
Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 21 of 22)
Language/Parameter
Action/Explanation
Select Format Convert
Selects the bitmap scaling factor. The first number is the original dots per
inch (dpi) value; the second, the dpi to which you would like to scale.
Default Value: NONE
Selections: NONE, 150 → 300, 150 → 600, 200 → 600, 300 → 600
To change the value shown:
1.
Press PLUS (+) or MINUS (-) to scroll through the options.
Select Idle Display
This parameter selects the LCD options for the real-time clock.
Note • If the default value is not selected, pressing PLUS (+) or
MINUS (-) briefly displays the firmware version of the printer.
Default Value: FIRMWARE (FW) VERSION
Selections: MM/DD/YY (24HR), MM/DD/YY (12HR),
DD/MM/YY (24HR), DD/MM/YY (12HR), FW VERSION
To change the value shown:
1.
Press PLUS (+) or MINUS (-) to scroll through the options.
Set Real-Time Clock (RTC) Date
This parameter allows you to set the date following the convention selected
in IDLE DISPLAY.
To change the value shown:
1.
2.
Press MINUS (-) to move to the next digit position.
Press PLUS (+) to change the value of the digit.
Set RTC Time
This parameter allows you to set the time following the convention selected
in IDLE DISPLAY.
To change the value shown:
Press MINUS (-) to move to the next digit position.
2. Press PLUS (+) to change the value of the digit.
1.
Specify Password Level
This parameter allows you to select whether certain factory-selected menu
items or all menu items are password protected.
Default Value: SELECTED ITEMS
Selections: SELECTED ITEMS, ALL ITEMS
1. Press PLUS (+) or MINUS (-) to toggle between the options.
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Standard Control Panel Parameters
Table 9 • Printer Parameters (Continued, page 22 of 22)
Language/Parameter
Action/Explanation
Select the Display Language
This parameter changes the language displayed on the LCD. Each language
selection is displayed in the language itself.
Default Value: ENGLISH
Selections: ENGLISH, SPANISH, FRENCH, GERMAN, ITALIAN,
NORWEGIAN, PORTUGUESE, SWEDISH, DANISH, SPANISH 2,
DUTCH, FINNISH, JAPANESE, KOREAN, SIMPLIFIED CHINESE,
TRADITIONAL CHINESE, POLISH, RUSSIAN
Polish
placeholder
Russian
placeholder
To change the value shown:
1.
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Press PLUS (+) or MINUS (-) to scroll through the options.
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Configuration
Additional Control Panel Parameters
Additional Control Panel Parameters
Additional parameters appear in the following situations.
• When a Radio Frequency Identification (RFID) reader is installed. The 110Xi4 and
170Xi4 are RFID-ready, but they do not come with an RFID reader installed. For more
information about purchasing the RFID option for these printers, contact your authorized
Zebra reseller.
• When a wired print server is installed in the printer. For more information, refer to the
ZebraNet 10/100 Print Server User and Reference Guide
• When a wireless print server is installed in the printer. Refer to the ZebraNet Wireless
User Guide.
Copies of the print server manuals are available at http://www.zebra.com/manuals or on the
user CD that came with your printer.
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Additional Control Panel Parameters
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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5
Routine Maintenance
This section provides routine cleaning and maintenance procedures.
Contents
Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recycling Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning Schedule and Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clean the Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clean the Printhead and Platen Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clean the Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clean the Cutter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replace the Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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124
124
125
125
125
126
129
132
133
134
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Routine Maintenance
Replacing Printer Components
Replacing Printer Components
Some printer components, such as the printhead and platen roller, may wear out over time and
can be replaced easily. Regular cleaning may extend the life of some of these components. See
Cleaning Schedule and Procedures on page 125 for the recommended cleaning intervals.
Ordering Replacement Parts
For optimal printing quality and proper printer performance across our product line, Zebra
strongly recommends the use of genuine Zebra™ supplies as part of the total solution.
Contact your authorized Zebra reseller for part ordering information, or see Contacts
on page 11 for contact addresses and telephone numbers.
Recycling Printer Components
The majority of this printer’s components are recyclable. The printer’s main logic board
includes a battery that you should dispose of properly.
Do not dispose of any printer components in unsorted municipal waste. Please dispose of the
battery according to your local regulations, and recycle the other printer components
according to your local standards. For more information, see
http://www.zebra.com/environment.
Lubrication
Other than lubricating the cutter blade after approximately 60,000 cuts, no lubrication is
needed for this printer.
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
Caution • Some commercially available lubricants will damage the finish and the
mechanical parts if used inappropriately on this printer.
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Routine Maintenance
Cleaning Schedule and Procedures
Cleaning Schedule and Procedures
Cleaning your printer regularly maintains print quality and may extend the life of the printer.
The recommended cleaning schedule is shown in Table 11. See the following pages for
specific procedures.
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
Caution • Use only the cleaning agents indicated. Zebra is not responsible for damage
caused by any other fluids being used on this printer.
Table 11 • Recommended Printer Cleaning Schedule
Area
Method
Interval
Printhead
Solvent*
Platen roller
Solvent*
Transmissive (media) sensor
Air blow†
Black mark sensor
Air blow†
Media path
Solvent*
Perform these procedures at the following times:
• When CLEAN HEAD NOW appears.
• Direct Thermal Print Mode: After every roll of
labels or 500 ft (150 m) of fanfold labels.
• Thermal Transfer Print Mode: After every roll
(1500 ft or 450 m) of ribbon.
Ribbon sensor
Air blow
Label-available sensors
Air blow
Tear-off/peel-off bar
Solvent*
Snap plate
Solvent*
Cutter
Solvent*
Every 6 months, or as needed
As needed
* Zebra recommends using Preventive Maintenance Kit (part number 47362). In place of this kit, you may use a clean swab
dipped in a solution of isopropyl alcohol (minimum 90%) and deionized water (maximum 10%).
† If using canned air, it is recommended that you turn off the printer before cleaning.
Clean the Exterior
Clean the outside surfaces of the printer with a lint-free cloth. Use a mild detergent solution or
desktop cleaner sparingly, as needed.
Clean the Media Compartment
After every four rolls of media, inspect the media compartment. Use a soft bristle brush or a
vacuum cleaner to remove any dirt and lint from the interior of the printer.
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Routine Maintenance
Cleaning Schedule and Procedures
Clean the Printhead and Platen Roller
If print quality does not improve after you perform this procedure, clean the printhead with
Save-a-Printhead cleaning film. This specially coated material removes contamination
buildup without damaging the printhead. Call your authorized Zebra reseller or distributor for
more information.
Cleaning intervals are as follows, based on the printhead resolution:
For 203 and 300 dpi printers Clean the printhead after every roll (1500 feet or 450 m) of
thermal transfer ribbon or after every roll (500 feet or 150 m) of direct thermal labels or when
CLEAN HEAD NOW appears on the LCD. Clean the printhead more often if you see
inconsistent print quality, such as voids in the bar code or graphics.
For 600 dpi printers Clean the printhead after each roll (500 feet or 150 m) of labels or
when CLEAN HEAD NOW appears on the LCD. Clean the printhead more often if you see
inconsistent print quality, such as voids in the bar code or graphics.
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Routine Maintenance
Cleaning Schedule and Procedures
Caution • The printhead may be hot and can cause severe burns. Allow the printhead to
cool.
Caution • Before touching the printhead assembly, discharge any built-up static electricity
by touching the metal printer frame or by using an anti-static wriststrap and mat.
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
To clean the printhead and platen roller, complete these steps:
1. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise.
2. Remove the media and ribbon (if loaded).
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Routine Maintenance
Cleaning Schedule and Procedures
3. Using the swab from the Preventive Maintenance Kit (part number 47362), wipe along the
brown strip on the printhead assembly from end to end. In place of the Preventive
Maintenance Kit, you may use a clean swab dipped in a solution of isopropyl alcohol
(minimum 90%) and deionized water (maximum 10%). Allow the solvent to evaporate.
Swab
Platen roller
Printhead print elements
Printhead-open lever
4. While manually rotating the platen roller, clean it thoroughly with the swab. Allow the
solvent to evaporate.
5. Reload the media and the ribbon (if required).
6. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)
clockwise until it locks into place.
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Routine Maintenance
Cleaning Schedule and Procedures
Clean the Sensors
Brush or vacuum any accumulated paper lint and dust off the sensors. Clean the sensors
according to the recommendations in Cleaning Schedule and Procedures on page 125.
Ribbon and Label-Available Sensor Locations
The ribbon sensor and optional label-available sensor are shown in Figure 16.
Figure 16 • Sensor Locations
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Label-available sensors
Black mark sensor
Ribbon sensor
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Routine Maintenance
Cleaning Schedule and Procedures
Transmissive (Media) Sensor Locations
The locations of the upper and lower transmissive (media) sensors are shown in Figure 17 and
Figure 18.
Figure 17 • Upper Media Sensor
Upper media sensor
Figure 18 • Lower Media Sensor
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Lower media sensor
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Routine Maintenance
Cleaning Schedule and Procedures
Media Out Sensor Location
The location of the media out sensor is shown in Figure 19.
Figure 19 • Media Out Sensor
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Routine Maintenance
Cleaning Schedule and Procedures
Clean the Snap Plate
Clean the snap plate when label adhesive or a label is stuck to the underside. Figure 20 shows
the location of the snap plate.
Figure 20 • Snap Plate Location
Left loop
Snap plate
Right loop
To clean the snap plate, complete these steps:
1. See Figure 20. Insert a small-blade screwdriver or similar tool into the loop on the left side
of the snap plate.
2. Gently lift the left side of the snap plate.
3. Insert a small-blade screwdriver or similar tool into the loop on the right side of the snap
plate.
4. Gently lift the right side of the snap plate.
5. Remove the snap plate from the printer.
6. Clean the snap plate with cleaning solvent and a soft cloth.
7. To reinstall the snap plate, insert the two tabs on the bottom of the snap plate into the two
slots of the media path.
8. Slide the snap plate toward you.
9. Press down on the loops to lock the snap plate into place.
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Routine Maintenance
Cleaning Schedule and Procedures
Clean the Cutter
If the cutter is not cutting the labels cleanly or if it jams with labels, clean the cutter.
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
To clean the cutter, complete these steps:
1. Turn off (O) the printer.
2. Unplug the power cord.
3. Clean the stationary cutter blade with a swab and solvent.
4. If cleaning does not remove label fragments and adhesive, contact an authorized service
technician.
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Routine Maintenance
Replace the Fuse
Replace the Fuse
The instructions that follow are for the 140Xi4, 170Xi4, and 220Xi4 printers only. Fuses are
not user-replaceable in the 110Xi4.
Caution • Turn the AC power switch off (O) and remove the power cord before performing
this procedure.
The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V. The AC power entry
module comes with two approved fuses in the fuse holder: one is in-circuit, and the second is
provided as a spare. The end caps of the fuse must bear the certification mark of a known
international safety organization (see Figure 5 on page 28).
To replace a faulty fuse, complete these steps:
1. Use a small-blade screwdriver or similar tool to remove the fuse holder.
The fuse holder is part of the AC power entry module at the rear of the printer (Figure 21).
Figure 21 • AC Power Entry Module
Power switch
Fuse holder
AC power entry module
Small-blade screwdriver
2. Remove the faulty fuse and install a new fuse in the in-circuit position (Figure 22).
Important • If you use the spare fuse, be sure to order a replacement fuse from an
authorized Zebra distributor. The spare fuse should be the exact type and rating as the
original in-circuit fuse.
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Routine Maintenance
Replace the Fuse
Figure 22 • Fuse Locations
In-circuit fuse
Fuse holder
Spare fuse
3. Snap the fuse holder back into the AC power entry module.
4. Reconnect the power cord, and turn the printer on (I).
Note • If the printer does not power on, an internal component failure may have occurred,
and the printer requires servicing by an authorized service technician.
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Routine Maintenance
Replace the Fuse
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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6
Troubleshooting
This section provides information about errors that you might need to troubleshoot. Assorted
diagnostic tests are included.
Contents
Troubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calibration Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Miscellaneous Printer Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FEED Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FEED and PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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143
147
148
149
150
152
152
153
154
155
158
159
160
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Troubleshooting
Troubleshooting Checklists
Troubleshooting Checklists
If an error condition exists with the printer, review this checklist:
‰ Is there an error message on the LCD? If yes, see LCD Error Messages on page 139.
‰ Are noncontinuous labels being treated as continuous labels? If yes, see Calibrate Media
and Ribbon Sensor Sensitivity on page 109.
‰ Is the CHECK RIBBON light on when ribbon is loaded properly? If yes, see Calibrate
Media and Ribbon Sensor Sensitivity on page 109.
‰ Are you experiencing problems with print quality? If yes, see Print Quality Problems
on page 143.
‰ Are you experiencing communications problems? If yes, see Communications Problems
on page 148.
If the labels are not printing or advancing correctly, review this checklist:
‰ Are you using the correct type of labels? Review the types of label in Types of Media
on page 29.
‰ Are you using a label that is narrower than the maximum print width? See Set Print Width
on page 102.
‰ Review the label- and ribbon-loading illustrations in Print Modes and Printer Options
on page 34 and Load Ribbon on page 74.
‰ Does the printhead need to be adjusted? See Adjust Printhead Pressure and Toggle
Position on page 88 for more information.
‰ Do the sensors need to be calibrated? See Calibrate Media and Ribbon Sensor Sensitivity
on page 109 for more information.
If none of the above suggestions correct the problem, review this checklist:
‰ Perform one or more of the self-tests given in Printer Diagnostics on page 152. Use the
results to help identify the problem.
‰ If you are still having problems, see Contacts on page 11 for customer support
information.
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Troubleshooting
LCD Error Messages
LCD Error Messages
The LCD displays messages when there is an error. See Table 12 for LCD errors, the possible
causes, and the recommended solutions.
Table 12 • LCD Error Messages
LCD Display/
Printer Condition
ERROR CONDITION
INVALID HEAD
Possible Cause
Recommended Solution
The printhead was replaced with
one that is not a genuine Zebra™
printhead.
Install a genuine Zebra™ printhead.
In thermal transfer mode, ribbon is
not loaded or incorrectly loaded.
Load ribbon correctly.
In thermal transfer mode, the
ribbon sensor is not detecting
ribbon that is loaded incorrectly.
1.
In thermal transfer mode, media is
blocking the ribbon sensor.
1.
In thermal transfer mode, the
printer did not detect the ribbon
even though it is loaded correctly.
1.
Print a sensor profile. See Print
Sensor Profile on page 108. The
ribbon out threshold (marked by
the word RIBBON) is likely too
high, above the black area that
indicates where the ribbon is
detected.
2.
Calibrate the sensors or load
printer defaults. See Calibrate
Media and Ribbon Sensor
Sensitivity on page 109 or LOAD
DEFAULTS on page 95.
The ERROR light flashes.
ERROR CONDITION
RIBBON OUT
The printer stops; the
RIBBON light is on; the
ERROR light flashes.
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Load ribbon correctly. See Load
Ribbon on page 74.
2. Calibrate the sensors. See
Calibrate Media and Ribbon
Sensor Sensitivity on page 109.
Load media correctly. See Print
Modes and Printer Options
on page 34.
2. Calibrate the sensors. See
Calibrate Media and Ribbon
Sensor Sensitivity on page 109.
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Troubleshooting
LCD Error Messages
Table 12 • LCD Error Messages (Continued)
LCD Display/
Printer Condition
WARNING
RIBBON IN
Possible Cause
Recommended Solution
Ribbon is loaded, but the printer is
set for direct thermal mode.
Ribbon is not required with direct
thermal media. If you are using direct
thermal media, remove the ribbon. This
error message will not affect printing.
The RIBBON light is on; the
ERROR light flashes.
ERROR CONDITION
PAPER OUT
The printer stops; the
MEDIA light is on; the
ERROR light flashes.
HEAD OPEN
If you are using thermal transfer media,
which requires ribbon, set the printer
for Thermal Transfer mode. See Select
Print Method on page 102.
The media is not loaded or is
loaded incorrectly.
Load media correctly. See Print Modes
and Printer Options on page 34.
Misaligned media sensor.
Check position of the media sensor.
The printer is set for
noncontinuous media, but
continuous media is loaded.
Install proper media type, or reset
printer for current media type and
perform calibration.
The printhead is not fully closed.
Close printhead completely.
The head open sensor is not
working properly.
Call a service technician.
The printhead has a faulty
thermistor.
Call a service technician.
The printer stops; the
ERROR light flashes.
THERMISTOR
FAULT
The ERROR light flashes.
WARNING
HEAD COLD
THERMISTOR
FAULT
Caution • An improperly connected printhead data or power cable
can cause these error messages. The printhead may be hot
enough to cause severe burns. Allow the printhead to cool.
The printhead data cable is not
properly connected.
Turn off (O) the printer.
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
4. Turn on (I) the printer.
1.
ERROR CONDITION
HEAD ELEMENT BAD
The printer stops; the
ERROR light is on; the
printer cycles through these
three messages.
The printhead has a faulty
thermistor.
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Caution • Turn off (O) the printer
before performing this procedure.
Failure to do so can damage the
printhead.
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Call a service technician.
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Troubleshooting
LCD Error Messages
Table 12 • LCD Error Messages (Continued)
LCD Display/
Printer Condition
WARNING
HEAD COLD
The printer prints while the
ERROR light flashes.
Possible Cause
Recommended Solution
Caution • An improperly connected printhead data or power cable
can cause this error message. The printhead may be hot enough to
cause severe burns. Allow the printhead to cool.
The printhead temperature is
approaching its lower operating
limit.
The printhead data cable is not
properly connected.
Continue printing while the printhead
reaches the correct operating
temperature. If the error remains, the
environment may be too cold for
proper printing. Relocate the printer to
a warmer area.
Caution • Turn off (O) the printer
before performing this procedure.
Failure to do so can damage the
printhead.
Turn off (O) the printer.
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
4. Turn on (I) the printer.
1.
The printhead has a faulty
thermistor.
WARNING
HEAD TOO HOT
The printer stops; the
ERROR light flashes.
2/23/09
Call a service technician.
Caution • The printhead may be hot enough to cause severe
burns. Allow the printhead to cool.
The printhead is over temperature.
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Allow the printer to cool. Printing
automatically resumes when the
printhead elements cool to an
acceptable operating temperature.
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Troubleshooting
LCD Error Messages
Table 12 • LCD Error Messages (Continued)
LCD Display/
Printer Condition
DEFRAGMENTING
Possible Cause
The printer is defragmenting
memory.
The printer stops.
ERROR CONDITION
CUTTER JAM
The printer stops; the
ERROR light flashes.
OUT OF MEMORY
(function)
Recommended Solution
Caution • Do NOT turn off the printer
power during defragmenting. Doing so
can damage the printer.
Allow the printer to finish
defragmenting. If you get this error
message frequently, check your label
formats. Formats that write to and erase
memory frequently may cause the
printer to defragment often. Using
properly coded label formats usually
minimizes the need for defragmenting.
If this error message does not go away,
contact Technical Support. The printer
requires service.
Caution • The cutter blade is sharp. Do not touch or rub the blade
with your fingers.
The cutter blade is in the media
path.
Turn off the printer power and unplug
the printer. Inspect the cutter module
for debris and clean as needed
following the cleaning instructions in
Clean the Cutter on page 133.
There is not enough memory to
perform the function specified on
the second line of the error
message.
Free up some of the printer’s memory
by adjusting the label format or printer
parameters. One way to free up
memory is to adjust the print width to
the actual width of the label instead of
leaving the print width set to the
default. See Set Print Width
on page 102.
Ensure that the device, such as FLASH
memory or PCMCIA card, is installed
and not write protected or full.
Ensure that the data is not directed to a
device that is not installed or is
unavailable.
Refer to the Maintenance Manual for
more information about the specified
function.
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Troubleshooting
Print Quality Problems
Print Quality Problems
Table 13 identifies problems with print quality, the possible causes, and the recommended
solutions.
Table 13 • Print Quality Problems
Problem
Possible Cause
Recommended Solution
General print quality
issues
The printer is set at the
incorrect print speed.
For optimal print quality, set the print speed to
the lowest possible setting for your application
via control panel, the driver, or the software. See
Adjust Print Speed on page 100. You may want
to perform the FEED Self Test on page 155.
You are using an incorrect
combination of labels and
ribbon for your application.
1.
The printer is set at an incorrect
darkness level.
For optimal print quality, set the darkness to the
lowest possible setting for your application via
the control panel, the driver, or the software. See
Adjust Print Speed on page 100. You may want
to perform the FEED Self Test on page 155 to
determine the ideal darkness setting.
The printhead is dirty.
Clean the printhead. See Clean the Printhead
and Platen Roller on page 126.
Incorrect or uneven printhead
pressure.
Set the printhead pressure to the minimum
needed for good print quality. See Adjust
Printhead Pressure and Toggle Position
on page 88.
The printhead is improperly
balanced.
Call a service technician.
Print element damaged.
Call a service technician.
Wrinkled ribbon.
See wrinkled ribbon causes and solutions in this
table.
Long tracks of
missing print on
several labels
2/23/09
Switch to a different type of media or ribbon
to try to find a compatible combination.
2. If necessary, consult for information and
advice.
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Troubleshooting
Print Quality Problems
Table 13 • Print Quality Problems (Continued)
Problem
Possible Cause
Recommended Solution
Wrinkled ribbon
Ribbon was fed through the
ribbon system incorrectly.
Load the ribbon correctly. See Load Ribbon
on page 74.
Incorrect burn temperature.
Set the darkness to the lowest possible setting for
good print quality. See Adjust Print Darkness
on page 99.
Incorrect or uneven printhead
pressure.
Set the printhead pressure to the minimum
needed for good print quality. See Adjust
Printhead Pressure and Toggle Position
on page 88.
Media not feeding properly;
“walking” from side to side.
Make sure that media is snug by adjusting the
media guide, or call a service technician.
The strip plate needs adjusting.
Call a service technician.
The printhead needs vertical
adjustment.
Call a service technician.
The printhead is improperly
balanced.
Call a service technician.
The printhead and platen roller
need to be realigned.
Call a service technician.
Fine, angular gray
lines on blank labels
Wrinkled ribbon.
See wrinkled ribbon causes and solutions in this
table.
Printing too light or
too dark over the
entire label
The media is not designed for
high-speed operation.
Replace supplies with those recommended for
high-speed operation.
You are using an incorrect
combination of media and
ribbon for your application.
1.
You are using ribbon with
direct thermal media.
Direct thermal media does not require ribbon. To
check if you are using direct thermal media,
perform the label scratch test in When to Use
Ribbon on page 31.
Incorrect or uneven printhead
pressure.
Set the pressure to the minimum needed. See
Adjust Printhead Pressure and Toggle Position
on page 88.
The media or ribbon is not
designed for high-speed
operation.
Replace supplies with those recommended for
high-speed operation.
Smudge marks on
labels
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Switch to a different type of media or ribbon
to try to find a compatible combination.
2. If necessary, consult your authorized Zebra
reseller or distributor for information and
advice.
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Troubleshooting
Print Quality Problems
Table 13 • Print Quality Problems (Continued)
Problem
Possible Cause
Recommended Solution
Misregistration/skips
labels
The printer is not calibrated.
Recalibrate the printer.
The media sensor is not
positioned correctly.
Perform media sensor position adjustment.
Improper label format.
Use correct label format.
The platen roller is dirty.
See Clean the Printhead and Platen Roller
on page 126.
The media sensor is not
positioned correctly.
Place the media sensor in the proper position.
Media does not meet
specifications.
Use media that meets specifications.
Misregistration and
misprint of one to
three labels
Vertical drift in
top-of-form position
Vertical image or
label drift
2/23/09
The printer is out of calibration. Recalibrate the printer.
Vertical drift occurs during
normal printer operation.
Note • A vertical drift of
± 4 to 6 dot rows
(approximately 0.5 mm)
is within normal
tolerances.
Calibrate the printer. See Calibrate Media and
Ribbon Sensor Sensitivity on page 109.
The platen roller is dirty.
Clean the platen roller. See Clean the Printhead
and Platen Roller on page 126.
The printer is using
Configure the printer for non-continuous and run
non-continuous labels but is
calibration routine, if necessary.
configured in continuous mode.
The media sensor is positioned
incorrectly.
Ensure that the media sensor is properly
positioned to read a single/consistent interlabel
gap.
The media sensor is calibrated
improperly.
See Calibrate Media and Ribbon Sensor
Sensitivity on page 109.
The platen roller is dirty.
Clean the platen roller. See Clean the Printhead
and Platen Roller on page 126.
Improper printhead pressure
settings (toggles).
Adjust the printhead pressure to ensure proper
functionality.
Improperly loaded media.
Verify that the printer is loaded properly.
Incompatible media.
Ensure that the interlabel gaps or notches are 2 to
4 mm and consistently placed. Media must not
exceed minimum specifications for mode of
operation.
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Troubleshooting
Print Quality Problems
Table 13 • Print Quality Problems (Continued)
Problem
Possible Cause
Recommended Solution
The bar code printed
on a label does not
scan.
The bar code is not within
specifications because the print
is too light or too dark.
Perform the FEED Self Test on page 155. Adjust
the darkness or print speed settings as necessary.
Not enough blank space around
the bar code.
Leave at least 1/8 in. (3.2 mm) between the bar
code and other printed areas on the label and
between the bar code and the edge of the label.
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Troubleshooting
Calibration Problems
Calibration Problems
Table 14 identifies problems with calibration, the possible causes, and the recommended
solutions.
Table 14 • Calibration Problems
Problem
Possible Cause
Recommended Solution
Loss of printing
registration on labels.
Excessive vertical
drift in top-of-form
registration.
The platen roller is dirty.
Clean the platen roller according to the
instructions in Clean the Printhead and Platen
Roller on page 126.
Media guides are positioned
improperly.
Ensure that the media guides are properly
positioned.
The media type is set
incorrectly.
Set the printer for the correct media type
(non-continuous or continuous). See Set Media
Type on page 101.
Auto Calibrate failed. Media or ribbon is loaded
incorrectly.
2/23/09
Ensure that media and ribbon are loaded
correctly.
The sensors could not detect the
media or ribbon.
Manually calibrate the printer. See Calibrate
Media and Ribbon Sensor Sensitivity
on page 109.
The sensors are dirty or
positioned improperly.
Ensure that the sensors are clean and properly
positioned.
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Troubleshooting
Communications Problems
Communications Problems
Table 15 identifies problems with communications, the possible causes, and the recommended
solutions.
Table 15 • Communications Problems
Problem
Possible Cause
Recommended Solution
A label format was sent to
the printer but was not
recognized. The DATA
light does not flash.
The communication
parameters are incorrect.
Check the printer driver or software
communications settings (if applicable).
If you are using serial communication, check
the serial port setting in the control panel
menu. See Set Serial Communications
on page 110.
If you are using serial communication, make
sure that you are using a null modem cable or a
null modem adapter.
Using the control panel controls, check the
protocol setting. It should be set to NONE. See
Set Protocol on page 111.
If a driver is used, check the driver
communication settings for your connection.
A label format was sent to
the printer. Several labels
print, then the printer
skips, misplaces, misses, or
distorts the image on the
label.
The serial communication
settings are incorrect.
A label format was sent to
the printer but was not
recognized. The DATA
light flashes but no
printing occurs.
The prefix and delimiter
characters set in the printer
do not match the ones in the
label format.
Verify the prefix and delimiter characters. See
Set Format Prefix Character on page 112 and
Set Delimiter Character on page 112 for the
requirements.
Incorrect data is being sent
to the printer.
Check the communication settings on the
computer. Ensure that they match the printer
settings.
Ensure that the flow control settings match.
Check the communication cable length. See
Table 3 on page 23 for requirements.
Check the printer driver or software
communications settings (if applicable).
Ensure that ZPL II is being used.
If the problem continues, check the ZPL II
format for changes to ^CC, ^CT, and ^CD.
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Troubleshooting
Ribbon Problems
Ribbon Problems
Table 16 identifies problems that may occur with ribbon, the possible causes, and the
recommended solutions.
Table 16 • Ribbon Problems
Problem
Possible Cause
Recommended Solution
Broken or melted
ribbon
Darkness setting too high.
1.
The printer does not
detect when the
ribbon runs out.
The printer was calibrated
without ribbon. Later, ribbon
was inserted without the user
recalibrating the printer or
loading printer defaults.
Calibrate the printer, this time using ribbon, or
load printer defaults. See Calibrate Media and
Ribbon Sensor Sensitivity on page 109.
The printer was not calibrated
for the label and ribbon being
used.
Perform the calibration procedure in Calibrate
Media and Ribbon Sensor Sensitivity
on page 109.
In thermal transfer
mode, the printer did
not detect the ribbon
even though it is
loaded correctly.
The ribbon light is on
even though ribbon is
loaded correctly.
2/23/09
Reduce the darkness setting.
2. Clean the printhead thoroughly.
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Troubleshooting
Miscellaneous Printer Problems
Miscellaneous Printer Problems
Table 17 identifies miscellaneous problems with the printer, the possible causes, and the
recommended solutions.
Table 17 • Miscellaneous Printer Problems
Problem
Possible Cause
Recommended Solution
The LCD displays a
language that I
cannot read
The language parameter was
changed through the control
panel or a firmware command.
1.
Press SETUP/EXIT to enter configuration
mode.
2. Press MINUS (-).
The printer displays the LANGUAGE
parameter in the current language. Even if
you cannot recognize the characters
displayed, you can still scroll to another
language.
3. Press PLUS (+) or MINUS (-) to scroll
through the choices until you find a language
that you can read.
4. Press SETUP/EXIT.
The LCD displays SAVE CHANGES in the
original language.
5. Press NEXT/SAVE to exit configuration
mode and save the changes (if the language
does not change, you may need to scroll to a
different save option by pressing PLUS (+)
or MINUS (-) in the previous step).
6. Repeat this process, if necessary, until you
reach the desired language.
The LCD is missing
characters or parts of
characters
The LCD may need replacing.
Call a service technician.
Changes in
parameter settings
did not take effect
Parameters are set incorrectly.
1.
A firmware command turned
off the ability to change the
parameter.
Refer to the Programming Guide for the printer
language being used, or call a service technician.
A firmware command changed
the parameter back to the
previous setting.
Refer to the Programming Guide for the printer
language being used, or call a service technician.
If the problem continues, there
may be a problem with the
main logic board.
Call a service technician.
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Set parameters and save permanently.
2. Turn the printer off (O) and then on (I).
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Troubleshooting
Miscellaneous Printer Problems
Table 17 • Miscellaneous Printer Problems (Continued)
Problem
Possible Cause
Recommended Solution
The printer fails to
calibrate or detect the
top of the label.
The printer was not calibrated
for the label being used.
Perform the calibration procedure in Calibrate
Media and Ribbon Sensor Sensitivity
on page 109.
The printer is configured for
continuous media.
Set the media type to noncontinuous media. See
Set Media Type on page 101.
The driver or software
configuration is not set
correctly.
Driver or software settings produce commands
that can overwrite the printer configuration.
Check the driver or software media-related
setting.
The printer was not calibrated
for the media being used.
Perform the calibration procedure in Calibrate
Media and Ribbon Sensor Sensitivity
on page 109.
The printer is configured for
continuous media.
Set the media type to noncontinuous media. See
Set Media Type on page 101.
All lights are on, but
nothing displays on
the LCD, and the
printer locks up.
Internal electronic or firmware
failure.
Call a service technician.
The printer locks up
while running the
Power-On Self Test.
Main logic board failure.
Call a service technician.
Non-continuous
labels are being
treated as continuous
labels.
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Troubleshooting
Printer Diagnostics
Printer Diagnostics
Self tests and other diagnostics provide specific information about the condition of the printer.
The self tests produce sample printouts and provide specific information that helps determine
the operating conditions for the printer. The most commonly used are the Power-On and the
CANCEL self tests.
Important • Use full-width media when performing self tests. If your media is not wide
enough, the test labels may print on the platen roller. To prevent this from happening, check
the print width using Set Print Width on page 102, and ensure that the width is correct for the
media that you are using.
Each self test is enabled by pressing a specific control panel key or combination of keys while
turning on (I) the printer power. Keep the key(s) pressed until the first indicator light turns off.
The selected self test automatically starts at the end of the Power-On Self Test.
Note •
• When performing these self tests, do not send data to the printer from the host.
• If your media is shorter than the label to be printed, the test label continues on the next
label.
• When canceling a self test prior to its actual completion, always reset the printer by turning
it off (O) and then on (l).
• If printer is in applicator mode and the liner is being taken up by the applicator, the
operator must manually remove the labels as they become available.
Power-On Self Test
A Power-On Self Test (POST) is performed each time the printer is turned on (l). During this
test, the control panel lights (LEDs) turn on and off to ensure proper operation. At the end of
this self test, only the POWER LED remains lit. When the Power-On Self Test is complete, the
media is advanced to the proper position.
To initiate the Power-On Self Test, complete these steps:
1. Turn on (I) the printer.
The POWER LED illuminates. The other control panel LEDs and the LCD monitor the
progress and indicate the results of the individual tests. All messages during the POST
display in English; however, if the test fails, the resulting messages cycle through the
international languages as well.
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Troubleshooting
Printer Diagnostics
CANCEL Self Test
The CANCEL self test prints a configuration label (Figure 23).
To perform the CANCEL Self Test, complete these steps:
1. Turn off (O) the printer.
2. Press and hold CANCEL while turning on (I) the printer. Hold CANCEL until the first
control panel light turns off.
A printer configuration label prints (Figure 23).
Figure 23 • Sample Configuration Label
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Troubleshooting
Printer Diagnostics
PAUSE Self Test
This self test can be used to provide the test labels required when making adjustments to the
printer’s mechanical assemblies or to determine if any printhead elements are not working.
Figure 24 shows a sample printout.
To perform a PAUSE self test, complete these steps:
1. Turn off (O) the printer.
2. Press and hold PAUSE while turning on (I) the printer. Hold PAUSE until the first control
panel light turns off.
•
The initial self test prints 15 labels at the printer’s slowest speed, and then
automatically pauses the printer. Each time PAUSE is pressed, an additional 15 labels
print. Figure 24 shows a sample of the labels.
Figure 24 • PAUSE Test Label
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•
While the printer is paused, pressing CANCEL alters the self test. Each time PAUSE is
pressed, 15 labels print at 6 in. (152 mm) per second.
•
While the printer is paused, pressing CANCEL again alters the self test a second time.
Each time PAUSE is pressed, 50 labels print at the printer’s slowest speed
•
While the printer is paused, pressing CANCEL again alters the self test a third time.
Each time PAUSE is pressed, 50 labels print at 6 in. (152 mm) per second.
•
While the printer is paused, pressing CANCEL again alters the self test a fourth time.
Each time PAUSE is pressed, 15 labels print at the printer’s maximum speed.
•
To exit this self test at any time, press and hold CANCEL.
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Troubleshooting
Printer Diagnostics
FEED Self Test
Different types of media may require different darkness settings. This section contains a
simple but effective method for determining the ideal darkness for printing bar codes that are
within specifications.
During the FEED self test, labels are printed at different darkness settings at two different print
speeds. The relative darkness and the print speed are printed on each label. The bar codes on
these labels may be ANSI-graded to check print quality.
The darkness value starts at three settings lower than the printer’s current darkness value
(relative darkness of –3) and increase until the darkness is three settings higher than the current
darkness value (relative darkness of +3).
Depending on the dot density of the printhead, seven labels are printed at each of the following
speeds:
• 203 dpi printers: 2 ips, 6 ips, and 10 ips
• 300 dpi printers: 2 ips, 6 ips, 8 ips
• 600 dpi printers: 2 ips, 4 ips
To perform a FEED self test, complete these steps:
1. Print a configuration label to show the printer’s current settings.
2. Turn off (O) the printer.
3. Press and hold FEED while turning on (I) the printer. Hold FEED until the first control
panel light turns off.
The printer prints a series of labels (Figure 25) at various speeds and at darkness settings
higher and lower than the darkness value shown on the configuration label.
Figure 25 • FEED Test Label
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Troubleshooting
Printer Diagnostics
4. See Figure 26 and Table 18. Inspect the test labels and determine which one has the best
print quality for your application. If you have a bar code verifier, use it to measure
bars/spaces and calculate the print contrast. If you do not have a bar code verifier, use your
eyes or the system scanner to choose the optimal darkness setting based on the labels
printed in this self test.
Figure 26 • Bar Code Darkness Comparison
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Troubleshooting
Printer Diagnostics
Table 18 • Judging Bar Code Quality
Print Quality
Description
Too dark
Labels that are too dark are fairly obvious. They may be
readable but not “in-spec.”
• The normal bar code bars increase in size.
• The openings in small alphanumeric characters may fill in
with ink.
• Rotated bar code bars and spaces run together.
Slightly dark
Slightly dark labels are not as obvious.
• The normal bar code will be “in-spec.”
• Small character alpha numerics will be bold and could be
slightly filled in.
• The rotated bar code spaces are small when compared to
the “in-spec” code, possibly making the code unreadable.
“In-spec”
The “in-spec” bar code can only be confirmed by a verifier,
but it should exhibit some visible characteristics.
• The normal bar code will have complete, even bars and
clear, distinct spaces.
• The rotated bar code will have complete, even bars and
clear, distinct spaces. Although it may not look as good as
a slightly dark bar code, the bar code will be “in-spec.”
• In both normal and rotated styles, small alphanumeric
characters look complete.
Slightly light
Slightly light labels are, in some cases, preferred to slightly
dark ones for “in-spec” bar codes.
• Both normal and rotated bar codes will be in spec, but
small alphanumeric characters may not be complete.
Too light
Labels that are too light are obvious.
• Both normal and rotated bar codes have incomplete bars
and spaces.
• Small alphanumeric characters are unreadable.
5. Note the relative darkness value and the print speed printed on the best test label.
6. Add or subtract the relative darkness value from the darkness value specified on the
configuration label. The resulting numeric value is the best darkness value for that specific
label/ribbon combination and print speed.
7. If necessary, change the darkness value to the darkness value on the best test label. See
Adjust Print Darkness on page 99.
8. If necessary, change the print speed to the same speed as on the best test label. See Adjust
Print Speed on page 100.
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Troubleshooting
Printer Diagnostics
FEED and PAUSE Self Test
Performing this self test temporarily resets the printer configuration to the factory default
values. These values are active only until power is turned off unless you save them
permanently in memory. If the factory default values are permanently saved, a media
calibration procedure must be performed.
To perform a FEED and PAUSE self test, complete these steps:
1. Turn off (O) the printer.
2. Press and hold FEED and PAUSE while turning on (I) the printer.
3. Hold FEED and PAUSE until the first control panel light turns off.
The printer configuration is temporarily reset to the factory default values. No labels print
at the end of this test.
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Troubleshooting
Printer Diagnostics
Communications Diagnostics Test
The communication diagnostics test is a troubleshooting tool for checking the interconnection
between the printer and the host computer.
When the printer is in diagnostics mode, it prints all data received from the host computer as
straight ASCII characters with the hex values below the ASCII text. The printer prints all
characters received, including control codes such as CR (carriage return). Figure 27 shows a
typical test label from this test.
Note • The test label prints upside-down.
Figure 27 • Communications Diagnostics Test Label
To use communications diagnostics mode, complete these steps:
1. Set the print width equal to or less than the label width being used for the test. See Set
Print Width on page 102 for more information.
2. Set the printer to DIAGNOSTICS. For instructions, see Set Communications Mode
on page 111.
The printer enters diagnostics mode and prints any data received from the host computer
on a test label
3. Check the test label for error codes. For any errors, check that your communication
parameters are correct.
Errors show on the test label as follows:
•
FE indicates a framing error.
•
OE indicates an overrun error.
•
PE indicates a parity error.
•
NE indicates noise.
4. Turn the printer off (O) and then back on (I) to exit this self test and return to normal
operation.
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Troubleshooting
Printer Diagnostics
Sensor Profile
Use the sensor profile label to troubleshoot the following types of problems:
• If the media sensor experiences difficulty in determining gaps (web) between labels.
• If the media sensor incorrectly identifies preprinted areas on a label as gaps (web).
For instructions on printing a sensor profile, see Print Sensor Profile on page 108. If the
sensitivity of the sensors must be adjusted, perform Calibrate Media and Ribbon Sensor
Sensitivity on page 109.
Ribbon Sensor Profile (Figure 28) The bars (1) on the sensor profile indicate the ribbon
sensor readings. The ribbon sensor threshold setting is indicated by the word RIBBON (2). If
the ribbon readings are below the threshold value, the printer does not acknowledge that
ribbon is loaded.
Figure 28 • Sensor Profile (Ribbon Section)
Media Sensor Profile (Figure 29) The media sensor readings are shown as bars and flat
areas on the sensor profile. The bars (1) indicate gaps between labels (the web), and the low
areas (2) indicate where labels are located. If you compare the sensor profile printout to a
blank length of your media, the bars should be the same distance apart as the gaps on the
media. If the distances are not the same, the printer may be having difficulty determining
where the gaps are located.
The media sensor threshold settings are shown by the words MEDIA (3) for the media
threshold and WEB (4) for the web threshold. Use the numbers to the left of the sensor
readings to compare the numeric readings to the sensor settings.
Figure 29 • Sensor Profile (Media Section)
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7
Specifications
This section provides the features of and specifications for this printer.
Contents
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Zebra Programming Language (ZPL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . .
Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ribbon Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
110Xi4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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162
162
162
163
164
164
164
164
165
167
168
168
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Specifications
Features
Features
This section lists the standard and optional features for the printer.
Standard Features
Note • Printer specifications are subject to change without notice.
• Thermal transfer and direct thermal printing
• DRAM 16 MB
• USB 2.0 Port
• Real-time Clock
• Advanced Counter
Print Modes
Five different print modes can be used, depending on the printer options purchased:
• Tear-Off Mode: Labels are produced in strips.
• Peel-Off Mode: Labels are dispensed and peeled from the backing as needed.
• Cutter Mode: Labels are printed and individually cut.
• Applicator Mode: The printer is part of a larger label application system.
• Rewind Mode: Labels are rewound internally.
Zebra Programming Language (ZPL)
ZPL II features include:
• Downloadable graphics, scalable and
bitmap fonts, and label formats
• Object copying between memory areas
• (RAM, memory card, and internal Flash)
• Code page 850 character set
• Data compression
• Automatic virtual input buffer
management
• Format inversion
• Mirror image printing
• Four-position field rotation
(0°, 90°, 180°, 270°)
• Slew command
P1009874-001
Xi4 User Guide
• Controlled via mainframe, minicomputer, PC, portable data terminal
• Programmable quantity with print, pause,
and cut control
• Communicates in printable ASCII
characters
• Error-checking protocol
• Status message to host upon request
• Serialized fields
• In-spec OCR-A and OCR-B
• UPC/EAN
• User-programmable password
2/23/09
Specifications
Features
Bar Codes
Types of bar codes include:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
2/23/09
Bar code ratios—2:1, 7:3, 5:2, 3:1
Codabar (supports ratios of 2:1 up to 3:1)
CODABLOCK
Code 11
Code 39 (supports ratios of 2:1 up to 3:1)
Code 49 (two-dimensional bar code)
Code 93
Code 128 (with subsets A, B, and C and
UCC case codes)
Check digit calculation where applicable
Data Matrix
EAN-8, EAN-13, EAN extensions
ISBT-128
Industrial 2 of 5
Interleaved 2 of 5 (supports ratios of 2:1
up to 3:1, Modulus 10 Check Digit)
Xi4 User Guide
•
•
•
•
•
•
•
•
LOGMARS
MaxiCode
Micro PDF
MSI
PDF-417 (2-dimensional bar code)
PLANET code
Plessey
POSTNET
•
•
•
•
•
QR-Code
RSS code
Standard 2 of 5
TLC 39
UPC-A, UPC-E, UPC extensions
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Specifications
General Specifications
General Specifications
Physical Specifications
Dimensions
110Xi4
140Xi4
170Xi4
220Xi4
Height
15.5 in (393.7 mm)
15.5 in. (393.7 mm)
15.5 in. (393.7 mm)
15.5 in (393.7 mm)
Width
10.37 in. (263.5 mm) 11.5 in. (283.2 mm)
13.15 in. (334.4 mm) 15.65 in. (397.5 mm)
Depth
19.5 in. (495.3 mm)
19.5 in. (495.3 mm)
19.5 in. (495.3 mm)
19.5 in. (495.3 mm)
55 lb. (25 kg)
67 lb. (30.5 kg)
72 lb. (32.7 kg)
Weight without 51 lb. (25 kg)
options
Electrical Specifications
Power
110Xi4
140Xi4
170Xi4
220Xi4
General
90 to 265 VAC;
48 to 62 Hz
90 to 265 VAC;
48 to 62 Hz
90 to 265 VAC;
48 to 62 Hz
90 to 265 VAC;
48 to 62 Hz
180 W
Power
consumption
printing
PAUSE test at
slowest speed
180 W
220 W
269 W
Printer idle
20 W
20 W
20 W
20 W
Environmental Conditions for Operation and Storage
Environment
Mode
Temperature
Relative Humidity
Operation
Thermal Transfer
40° to 105°F
(5° to 40° C)
20 to 85% non-condensing
Direct Thermal
32° to 105°F
(0° to 40° C)
Thermal Transfer or
Direct Thermal
–40° to 140°F
(–40° to 60° C)
Storage
P1009874-001
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5 to 85% non-condensing
2/23/09
Specifications
Print Specifications by Model
Print Specifications by Model
Refer to the key and the tables that follow for printer specifications.
Specifications Key
Non-Continuous printing (gap, notch, or hole between labels).
Continuous printing (no gap, notch or hole).
Š
Ladder (rotated) orientation.
—
Picket fence (nonrotated) orientation.
110Xi4
Print Specifications
110Xi4 200 dpi
110Xi4 300 dpi
110Xi4 600 dpi
Printhead resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
600 dots/inch
(24 dots/mm)
Dot size
(width×length)
0.0049×0.0049 in.
(0.125×0.125 mm)
0.0033×0.0033 in.
(0.084×0.084 mm)
0.0016×0.0016 in.
(0.042×0.042 mm)
First dot location (measured from
inside media edge)
0.10 ± 0.035 in.
(2.5 ± 0.9 mm)
0.023 ± 0.035 in.
(0.6 ± 0.9 mm)
0.023 ± 0.035 in.
(0.6 ± 0.9 mm)
Maximum print width
4.09 in. (104 mm)
4.09 in. (104 mm)
4.09 in. (104 mm)
Selectable print speeds (inches
per second)
2.4, 3 through 10
2.4, 3 through 8
1.5, 2 through 4
Maximum Print length
39 in. (991 mm)
150 in. (3810 mm)
39 in. (991 mm)
100 in. (3810 mm)
39 in. (991 mm)
39 in. (991 mm)
Bar code modulus (X) dimension
4.9 mil to 49 milŠ
4.9 mil to 49 mil—
3.9 mil to 39 milŠ
3.33 mil to 33 mil—
1.6 mil to 16 milŠ
1.6 mil to 16 mil—
Thin film printhead with Element
Energy Equalizer (E3)®
Yes
Yes
Yes
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Specifications
Print Specifications by Model
140Xi4, 170Xi4, and 220Xi4
Print
Specifications
140Xi4
170Xi4 200
dpi
170Xi4 300
dpi
220Xi4 200
dpi
220Xi4 300
dpi
Printhead resolution
203 dots/inch
(8 dots/mm)
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
Dot size (width×length)
0.0049×0.0049 in.
(0.125×0.125 mm)
0.0049×0.0049 in.
(0.125×0.125 mm)
0.0033×0.0033 in.
(0.084×0.084 mm)
0.0049×0.0049 in.
(0.125×0.125 mm)
0.0033×0.0033 in.
(0.084×0.084 mm)
First dot location (measured
from inside media edge)
0.10 ± 0.035 in.
(2.5 ± 0.9 mm)
0.10 ± 0.035 in.
(2.5 ± 0.9 mm)
0.10 ± 0.035 in.
(2.5 ± 0.9 mm)
0.10 ± 0.035 in.
(2.5 ± 0.9 mm)
0.10 ± 0.035 in.
(2.5 ± 0.9 mm)
Maximum print width
5.04 in. (128 mm)
6.6 in. (168 mm)
6.6 in. (168 mm)
8.5 in. (216 mm)
8.5 in. (216 mm)
Selectable Print Speeds
(inches per second)
2.4, 3, 4, 5, 6, 7, 8,
9, 10, 11, 12
2.4, 3, 4, 5, 6, 7, 8, 9, 2.4, 3, 4, 5, 6, 7, 8
10, 11, 12
2.4, 3, 4, 5, 6, 7, 8, 9, 2.4, 3, 4, 5, 6
10
Maximum print length
39 in. (99 cm)
150 in. (381 cm)
39 in. (99 cm)
100 in. (254 cm)
39 in. (99 cm)
100 in. (254 cm)
39 in. (99 cm)
150 in. (381 cm)
39 in. (99 cm)
150 in. (381 cm)
Bar code modulus (X)
dimension
4.9 mil to 49 milŠ
4.9 mil to 49 mil—
3.9 mil to 39 milŠ
3.33 mil to 33 mil—
3.9 mil to 39 milŠ
3.33 mil to 33 mil—
4.9 mil to 49 milŠ
4.9 mil to 49 mil—
4.9 mil to 49 milŠ
4.9 mil to 49 mil—
Thin film printhead with
Element Energy Equalizer
(E3)
Yes
Yes
Yes
Yes
Yes
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Specifications
Ribbon Specifications
Ribbon Specifications
Refer to the following tables for ribbon specifications.
Note • Consider the following when using ribbon:
• Match the ribbon to the label width and printhead width that you are using. The ribbon
should be at least as wide as the labels to protect the printhead from excessive wear.
• Ribbon must be wound with the coated side out.
110Xi4
Ribbon Specifications
110Xi4 200 dpi
110Xi4 300 dpi
110Xi4 600 dpi
Printhead resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
600 dots/inch
(24 dots/mm)
Ribbon width Minimum
0.79 in. (20 mm)
0.79 in. (20 mm)
0.79 in. (20 mm)
Ribbon width Maximum
4.33 in. (110 mm)
4.33 in. (110 mm)
4.33 in. (110 mm)
Standard length with 2:1
label to ribbon ratio
984 ft (300 m)
984 ft (300 m)
984 ft (300 m)
Standard length with 3:1
label to ribbon ratio
1476 ft (450 m)
1476 ft (450 m)
1476 ft (450 m)
Ribbon core inside
diameter
1.0 in. (25.4 mm)
1.0 in. (25.4 mm)
1.0 in. (25.4 mm)
Maximum ribbon roll
outside diameter
3.2 in. (81.3 mm)
3.2 in. (81.3 mm)
3.2 in. (81.3 mm)
140Xi4, 170Xi4, and 220Xi4
Ribbon
Specifications
140Xi4
170Xi4 200 dpi 170Xi4 300 dpi 220Xi4 200 dpi 220Xi4 300 dpi
Printhead resolution
203 dots/inch
(8 dots/mm)
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
Ribbon width Minimum
1.57 in. (40 mm)
2.0 in. (51 mm)
2.0 in. (51 mm)
4.25 in. (108 mm)
4.25 in. (108 mm)
Ribbon width Maximum
5.10 in. (130 mm)
6.7 in. (170 mm)
6.7 in. (170 mm)
8.60 in. (220 mm)
8.60 in. (220 mm)
Standard length with 2:1
label to ribbon ratio
984 ft (300 m)
984 ft (300 m)
984 ft (300 m)
984 ft (300 m)
984 ft (300 m)
Standard length with 3:1
label to ribbon ratio
1476 ft (450 m)
1476 ft (450 m)
1476 ft (450 m)
1476 ft (450 m)
1476 ft (450 m)
Ribbon core inside
diameter
1.0 in. (25.4 mm)
1.0 in. (25.4 mm)
1.0 in. (25.4 mm)
1.0 in. (25.4 mm)
1.0 in. (25.4 mm)
Maximum ribbon roll
outside diameter
3.2 in. (81.3 mm)
3.2 in. (81.3 mm)
3.2 in. (81.3 mm)
3.2 in. (81.3 mm)
3.2 in. (81.3 mm)
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Specifications
Media Specifications
Media Specifications
Use the correct size and type of labels for best performance. Refer to the tables that follow for
specifications.
Important • Media registration and minimum label length are affected by label type and
width, ribbon type, print speed, and printer mode of operation. Performance improves as
these factors are optimized. Zebra recommends qualifying any application with thorough
testing.
110Xi4
110
110Xi4 200 dpi
Media Specifications
Minimum label length
Total media width
(label + backing, if any)
110Xi4 300 dpi
110Xi4 600 dpi
Tear-Off
0.7 in. (18 mm)
0.7 in. (18 mm)
0.7 in. (18 mm)
Peel-Off
0.5 in. (13 mm)
0.5 in. (13 mm)
0.5 in. (13 mm)
Cutter
1.5 in. (38 mm)
1.5 in. (38 mm)
1.5 in. (38 mm)
Rewind
0.25 in. (6 mm)
0.25 in. (6 mm)
0.25 in. (6 mm)
Minimum
0.79 in. (20 mm)
0.79 in. (20 mm)
0.79 in. (20 mm)
Maximum
4.5 in. (114 mm)
4.5 in. (114 mm)
4.5 in. (114 mm)
Total thickness
(includes backing, if any)
0.003 in. (0.076 mm) 0.003 in. (0.076 mm) 0.003 in. (0.076 mm)
Cutter maximum full-width media
thickness
0.009 in. (0.23 mm)
0.009 in. (0.23 mm)
0.009 in. (0.23 mm)
Roll media core inside diameter
3 in. (76 mm)
3 in. (76 mm)
3 in. (76 mm)
Maximum roll diameter on 3 in.
(76 mm) core
8.0 in. (203 mm)
8.0 in. (203 mm)
8.0 in. (203 mm)
Interlabel gap
Minimum
0.079 in. (2 mm)
0.079 in. (2 mm)
0.079 in. (2 mm)
Preferred
0.118 in. (3 mm)
0.118 in. (3 mm)
0.118 in. (3 mm)
Maximum
No more than the
calibrated length of
the label.
No more than the
calibrated length of
the label.
No more than the
calibrated length of
the label.
Maximum internal fanfold media
8.0×4.5×4.5 in.
pack size (label + backing): L × W×H (203×114×114 mm)
8.0×4.5×4.5 in.
(203×114×114 mm)
8.0×4.5×4.5 in.
(203×114×114 mm)
Ticket/tag sensing notch: L × W
0.12×0.25 in.
(3×6 mm)
0.12×0.25 in.
(3×6 mm)
0.12×0.25 in.
(3×6 mm)
Ticket/tag sensing hole diameter
0.125 in. (3 mm)
0.125 in. (3 mm)
0.125 in. (3 mm)
0.012 in. (0.305 mm) 0.012 in. (0.305 mm) 0.012 in. (0.305 mm)
Label registration tolerance (vertical) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm)
Label registration tolerance
(horizontal)
P1009874-001
± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm)
Xi4 User Guide
2/23/09
Specifications
Media Specifications
110Xi4 Black Mark Sensing Only
Media Specifications
110Xi4 200 dpi
110Xi4 300 dpi
110Xi4 600 dpi
Mark length (measuring Minimum
parallel to label/tag edge)
Maximum
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.43 in. (11 mm)
0.43 in. (11 mm)
0.43 in. (11 mm)
Mark width (measuring Minimum
to perpendicular
Maximum
label/tag edge)
0.43 in. (11 mm)
0.43 in. (11 mm)
0.43 in. (11 mm)
Full media width
Full media width
Full media width
Mark location
within 0.040 in.
(1 mm) of the inside
media edge
within 0.040 in.
(1 mm) of the inside
media edge
within 0.040 in.
(1 mm) of the inside
media edge
>1.0
>1.0
Mark density in Optical Density Unit >1.0
(ODU)
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Specifications
Media Specifications
140Xi4, 170Xi4, and 220Xi4 Printers
140Xi4
Media Specifications
Minimum label length
Total media width
(label + backing,
if any)
170Xi4
220Xi4
Tear-Off
0.7 in. (18 mm)
0.7 in. (18 mm)
0.7 in. (18 mm)
Peel-Off
0.5 in. (13 mm)
0.5 in. (13 mm)
0.5 in. (13 mm)
Cutter
1.5 in. (38 mm)
1.5 in. (38 mm)
1.5 in. (38 mm)
Rewind
0.25 in. (6 mm)
0.25 in. (6 mm)
0.25 in. (6 mm)
Minimum
1.57 in. (40 mm)
2.00 in. (51 mm)
4.25 in. (108 mm)
Maximum
5.51 in. (140 mm)
7.1 in. (180 mm)
8.80 in. (224 mm)
Total thickness
Minimum
(includes backing, if any)
Maximum
0.003 in. (0.076 mm) 0.003 in. (0.076 mm) 0.003 in. (0.076 mm)
0.012 in. (0.305 mm) 0.012 in. (0.305 mm) 0.012 in. (0.305 mm)
Cutter maximum full-width
media thickness
0.009 in. (0.23 mm)
0.007 in. (0.18 mm)
0.005 in. (0.14 mm)
Roll media core inside diameter
3 in. (76 mm)
3 in. (76 mm)
3 in. (76 mm)
Maximum roll diameter on 3 in.
(76 mm) core
8.0 in. (203 mm)
8.0 in. (203 mm)
8.0 in. (203 mm)
Interlabel gap
Minimum
0.079 in. (2 mm)
0.079 in. (2 mm)
0.079 in. (2 mm)
Preferred
0.118 in. (3 mm)
0.118 in. (3 mm)
0.118 in. (3 mm)
Maximum
No more than the
calibrated length of
the label.
No more than the
calibrated length of
the label.*
No more than the
calibrated length of
the label.
Maximum internal fanfold media
pack size (label + backing): L×W×H
8.0×5.5×4.5 in.
(203×140×114 mm)
8.0×7.1×4.5 in.
(203×180×114 mm)
8.0×8.8×4.5 in.
(203×224×114 mm)
Ticket/tag sensing notch: L×W
0.12×0.25 in.
(3×6 mm)
0.12×0.25 in.
(3×6 mm)
0.12×0.25 in.
(3×6 mm)
Ticket/tag sensing hole diameter
0.125 in. (3 mm)
0.125 in. (3 mm)
0.125 in. (3 mm)
Effective leading edge registration
accuracy (vertical)
± 0.070 in.
(± 1.8 mm)
± 0.070 in.
(± 1.8 mm)
± 0.060 in.
(± 1.5 mm)
Effective leading edge registration
accuracy (horizontal)
± 0.070 in.
(± 1.8 mm)
± 0.070 in.
(± 1.8 mm)
± 0.060 in.
(± 1.5 mm)
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Specifications
Media Specifications
140Xi4, 170Xi4, and 220Xi4 Black Mark Sensing Only
140Xi4
Media Specifications
170Xi4
220Xi4
Mark length
Minimum
(measuring parallel to label
Maximum
or tag edge)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.12 in. (3 mm)
0.43 in. (11 mm)
0.43 in. (11 mm)
0.43 in. (11 mm)
Mark width (measuring to Minimum
perpendicular label or tag
Maximum
edge)
0.43 in. (11 mm)
0.43 in. (11 mm)
0.43 in. (11 mm)
Full media width
Full media width
Full media width
Mark location
within 0.040 in.
within 0.040 in.
within 0.040 in.
(1 mm) of the inside (1 mm) of the inside (1 mm) of the inside
media edge
media edge
media edge
Mark density in Optical Density Unit
(ODU)
>1.0
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>1.0
>1.0
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Specifications
Media Specifications
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
P1009874-001
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End User License
Agreement
Please read the terms of this “End User License Agreement” (the “Agreement”) carefully. The
Agreement is a legal agreement between you (either an individual or a single entity) and Zebra
Technologies International, LLC (“Zebra”) for the Zebra computer software and/or firmware
accompanying this End User License Agreement, and any associated media, printed materials
and any “online” or electronic documentation (collectively, “Software”). By installing or
using the Software, you agree to be bound by the terms of this Agreement. If you do not agree
to the terms of this Agreement, you may not install or use the Software.
1. Grant of License. The Software is protected by copyright and other intellectual property
laws and international treaties. The Software is licensed to you, and not sold, subject to the
terms of this Agreement. Subject to the terms of this Agreement, Zebra hereby grants you a
limited, personal, non-exclusive license during the term of this Agreement to use the Software
solely and exclusively for your internal use for the operation of your associated Zebra
printer(s) and for no other purpose. To the extent that any portion of the Software is provided
to you in a manner that is designed to be installed by you, you may install one copy of the
installable Software on one hard disk or other storage device for one printer, computer,
workstation, terminal, or other digital electronic device, as applicable (an “Electronic
Device”), and you may access and use that Software as installed on that Electronic Device so
long as only one copy of such Software is in operation. If you are an organization rather than
an individual, you may authorize personnel associated with your business to use the Software,
but only one person at a time on one Electronic Device at a time. You agree not to duplicate or
copy the Software, except that you may make one back-up copy for archive purposes. The
primary user of the Electronic Device on which installable Software is installed may also make
a copy for his or her exclusive use on a portable computer, so long as such Software is being
used only on one Electronic Device at a time.
2. Storage/Network Use. In the alternative, you may install a copy of the Software on a
storage device, such as a network server, used only to access and use the Software on your
Electronic Devices over an internal network; however, you must acquire and dedicate a license
for each separate Electronic Device on which the Software is accessed and used from the
storage device. A license for the Software may not be shared or used concurrently on different
Electronic Devices.
2/23/09
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P1009874-001
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End User License Agreement
3. Documentation. If the Software contains documentation which is provided only in
electronic form, you may print one copy of such electronic documentation. You may not copy
the printed materials accompanying the Software.
4. Limitations of Reverse Engineering, Decompilation and Disassembly. You
may not reverse engineer, decompile, or disassemble the Software, except and only to the
extent that such activity is permitted by applicable law notwithstanding this limitation.
5. Transfer/Sublicense. You may not transfer, sublicense, distribute, rent, lease, supply,
market or lend the Software to any other party.
6. Confidentiality. You acknowledge that the Software embodies confidential information
owned by Zebra and/or its suppliers and licensors. To the extent you have access to any such
information, you agree to use such information only for the authorized use of the Software.
You further agree not to disclose such confidential information to any other party and to use at
least the same degree of care to maintain the confidential nature of such information as you use
to maintain the confidentiality of your own confidential information.
7. Intellectual Property. All title, copyrights and other intellectual property rights in and to
the Software (including but not limited to copyrights, patents, trade secrets and trademarks)
are owned by Zebra or its suppliers and licensors. You must maintain all copyright notices on
all copies of the Software. All rights not expressly granted are reserved by Zebra. Without
prejudice to any rights or remedies Zebra may have for your violation of this Software
License, Zebra shall own all changes or modifications to the Software.
8. Termination. Without prejudice to any other rights or remedies Zebra may have, Zebra
may terminate this Agreement if you fail to comply with the terms and conditions of this
Agreement. Zebra may terminate this Agreement by offering you a superseding Agreement for
the Software or any replacement or modified version of or upgrade to the Software and
conditioning your continued use of the Software or such replacement, modified or upgraded
version on your acceptance of such superseding Agreement. In addition, either party may
terminate this Agreement at any time. Subject to the foregoing, termination shall be effective
upon notice to the other party. In the event that this Agreement terminates for any reason, your
license to use the Software will terminate, and you must immediately stop using the Software,
destroy all copies of the Software and all of its component parts, and, upon request, provide an
affidavit certifying your compliance with the foregoing. The provisions of Sections 4, 5, 6, 7,
12, 13, 14, 15, 16, 17, 18, 19 and 20 shall survive termination of this Agreement.
9. U.S. Government Restricted Rights. You agree that the Software constitutes
“commercial computer software” and/or “commercial computer software documentation”
within the meaning of Federal Acquisition Regulation § 12.212 for civilian agencies and
Defense Federal Acquisition Regulation Supplement § 227.7202. Accordingly, if you are an
agency, department, employee, or other entity of the United States Government, the use,
duplication, reproduction, release, modification, disclosure, or transfer of the Software,
including technical data or manuals, is restricted by the terms, conditions and covenants
contained in these EULA Terms and Conditions. All Software provided to the U.S.
Government pursuant to solicitations issued prior to December 1, 1995 is provided with
RESTRICTED RIGHTS as provided for in FAR, 48 CFR 52.227-19 (JUNE 1987) or DFARs,
48 CFR 252.227-7013 (OCT 1988), as applicable.
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10. Export Restrictions. You agree that you will not export or re-export the Software, any
part thereof, or any process or service that is the direct product of the Software (the foregoing
collectively referred to as the “Restricted Components”), to any country, person or entity
subject to U.S. export restrictions. You specifically agree not to export or re-export any of the
Restricted Components: (i) to any country to which the U.S. has embargoed or restricted the
export of goods or services, which currently include but are not necessarily limited to Cuba,
Iran, Iraq, North Korea, Sudan and Syria, or to any national of any such country, wherever
located, who intends to transmit or transport the Restricted Components back to such country;
(ii) to any person or entity who you know or have reason to know will utilize the Restricted
Components in the design, development or production of nuclear, chemical or biological
weapons; or (iii) to any person or entity who has been prohibited from participating in U.S.
export transactions by any federal agency of the U.S. government. You warrant and represent
that neither the U.S. Commerce Department, Bureau of Export Administration nor any other
U.S. federal agency has suspended, revoked or denied your export privileges.
Contractor/Manufacturer is Zebra Technologies Corporation, 333 Corporate Woods Parkway,
Vernon Hills, Illinois 60061.
11. Accessing Services Using the Software. Your use of any service accessible using
the Software is not covered by this EULA and may be governed by separate terms of use,
conditions or notices. Zebra and its suppliers and licensors hereby disclaim any such liability
for any such services accessed.
12. Your Security Responsibilities. Notwithstanding anything to the contrary in this
Agreement, as between Zebra and you, you acknowledge and agree that you are solely
responsible for maintaining and protecting all aspects of any network, systems, and data
(including any Personal Information) of, relating to, possessed by, or maintained by you,
including maintaining and protecting such things from or against any theft, loss, misuse,
alteration, disposal, or unauthorized access. “Personal Information” means individually
identifiable information from or about an individual consumer including, but not limited to:
(a) a first and last name or first initial and last name; (b) a home or other physical address,
which includes at least a street name and name of city or town; (c) an email address; (d) a
telephone number; (e) a Social Security number; (f) credit and/or debit card information,
including number, expiration date, security code, and/or track data; (g) date of birth; (h)
driver's license number; or (i) any other information from or about an individual consumer that
is combined with (a) though (i) above.
13. Disclaimer. ZEBRA SUPPLIES THE SOFTWARE AS IS AND WITH ALL FAULTS
AND DOES NOT MAKE ANY WARRANTIES WHATSOEVER, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO WARRANTIES CONCERNING THE SOFTWARE
OR ANY APPLICATION, OPERATION OR USE THEREOF, THE OUTPUT OR THE
DATA GENERATED BY THE OPERATION OR USE THEREOF, OR ANY SUPPORT
SERVICES RENDERED WITH RESPECT THERETO. ZEBRA HEREBY EXCLUDES
ALL IMPLIED WARRANTIES TO THE MAXIMUM EXTENT AUTHORIZED BY LAW,
INCLUDING, SPECIFICALLY, ANY IMPLIED WARRANTY ARISING BY STATUTE OR
OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE,
ALL IMPLIED WARRANTIES OF MERCHANTABILITY, OR OF MERCHANTABLE
QUALITY, OR OF FITNESS FOR ANY PURPOSE, PARTICULAR, SPECIFIC OR
OTHERWISE, OR OF TITLE, OR OF NONINFRINGEMENT. SOME JURISDICTIONS
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, SO
THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. WHEN THE
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IMPLIED WARRANTIES ARE NOT ALLOWED TO BE EXCLUDED IN THEIR
ENTIRETY, THEY WILL BE LIMITED TO THE DURATION OF NINETY (90) DAYS.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ZEBRA DOES NOT
WARRANT THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED
OR ERROR FREE. To the extent that the Software covered by this EULA includes emulation
libraries, sUCH emulation libraries do not work 100% correctly or cover 100% of the
functionality of the printer language being emulated, are offered “as is” AND WITH ALL
FAULTS, AND ALL THE DISCLAIMERS AND LIMITATIONS CONTAINED IN THIS
PARAGRAPH AND THIS AGREEMENT APPLY TO SUCH EMULATION LIBRARIES.
14. Limitation of Liability and Damages. ZEBRA DOES NOT ASSUME
RESPONSIBILITY FOR ANY SPECIFIC APPLICATION OF THE SOFTWARE OR FOR
COMPATIBILITY WITH OTHER SOFTWARE OR EQUIPMENT. TO THE FULL
EXTENT ALLOWED BY LAW, ZEBRA EXCLUDES FOR ITSELF AND ITS LICENSORS
AND SUPPLIERS ANY LIABILITY FOR ANY DAMAGES, INCLUDING WITHOUT
LIMITATION DIRECT, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL,
EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, DAMAGE TO GOODWILL, LOSS OF
INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION OF ANY PRODUCTS, PARTS OR
SOFTWARE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT
LIABILITY OR OTHERWISE, EVEN IF ZEBRA OR ANY LICENSOR OR SUPPLIER
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE
MAXIMUM EXTENT AUTHORIZED BY LAW, THIS DISCLAIMER OF LIABILITY
FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN
SHALL FAIL OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL, CONSEQUENTIAL OR
OTHER DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU. WHEN LIABILITY FOR DAMAGES IS NOT ALLOWED TO BE LIMITED OR
EXCLUDED IN ITS ENTIRETY, ZEBRA LIMITS ITS LIABILITY TO REPAIR,
REPLACEMENT, OR, AT ZEBRA'S OPTION, REFUND OF THE PRICE OF THE
SOFTWARE. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS
AGREEMENT, ZEBRA SHALL NOT, UNDER ANY CIRCUMSTANCE OR UNDER ANY
LEGAL OR EQUITABLE THEORY (INCLUDING, WITHOUT LIMITATION, UNDER
CONTRACT, TORT, CONTRIBUTION, OR INDEMNITY), BE LIABLE TO CUSTOMER
OR TO ANY OTHER PARTY FOR ANY LOSSES, DAMAGES (WHETHER DIRECT,
INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL), COSTS,
EXPENSES, FINES OR FEES RELATING TO THE THEFT, LOSS, MISUSE,
ALTERATION, OR DISPOSAL OF, OR UNAUTHORIZED ACCESS TO, ANY
NETWORK, SYSTEM, OR DATA (INCLUDING PERSONAL INFORMATION) OF,
RELATING TO, POSSESSED BY, OR MAINTAINED BY CUSTOMER.
15. Zebra Suppliers and Licensors. Any release, disclaimer or limitation of Zebra's
liability or damages pursuant to this Agreement shall be construed, in addition to Zebra's
benefit, also to the benefit of Zebra's suppliers, licensors, employees, and contractors and,
without limiting any other defenses that such suppliers, licensors, employees and contractors
may have, you agree to release such parties from liability or damages in accordance with such
release, disclaimer, or limitation of liability or damages to the same extent that such provisions
apply to Zebra.
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End User License Agreement
16. Governing Law. To the maximum extent permitted by law, the laws of the State of
Illinois, U.S.A., without reference to its conflict of laws provisions, will apply to this
Agreement. You irrevocably agree to submit to the exclusive jurisdiction and venue of the
state or federal courts in the State of Illinois in the event of any litigation involving this
Agreement or the Software. You agree that you shall not assert any claim that you are not
subject to the jurisdiction of such courts, that the venue is improper, that the forum is
inconvenient or any similar objection, claim or argument. Zebra may, in its sole discretion,
choose to resolve any controversy or dispute between you and Zebra concerning this
Agreement, or the existence, validity, breach or termination thereof, whether during or after
the term by binding arbitration in accordance with the Commercial Arbitration Rules of the
American Arbitration Association (“AAA”), as modified or supplemented under this Section
15, by providing notice to you. In the event that Zebra provides such notice, you hereby waive
any right to institute a court or other dispute resolution proceeding with respect to such
controversy or dispute and acknowledge arbitration in accordance with this Section 15 as the
sole and exclusive means of resolving such controversy or dispute. The arbitration proceeding
will take place in Chicago, Illinois and be conducted in the English language. The arbitration
panel will consist of 3 arbitrators, one arbitrator appointed by each party and a third neutral
arbitrator appointed by the two arbitrators designated by the parties. Any communication
between a party and any arbitrator will be directed to the AAA for transmittal to the arbitrator.
The parties expressly agree that the arbitrators will be empowered to, at either party’s request,
grant injunctive relief. The arbitral award will be the exclusive remedy of the parties for all
claims, counterclaims, issues or accountings presented or pleaded to the arbitrators. Judgment
upon the arbitral award may be entered in any court that has jurisdiction thereof. Any
additional costs, fees or expenses incurred in enforcing the arbitral award will be charged
against the party that resists its enforcement. Nothing in this Section will prevent Zebra from
seeking interim injunctive relief against you or filing an action against you to collect unpaid
and past due amounts in any court of competent jurisdiction.
17. Injunctive Relief. You acknowledge that, in the event you breach any provision of this
Agreement, Zebra will not have an adequate remedy in money or damages. Zebra shall
therefore be entitled to obtain an injunction against such breach from any court of competent
jurisdiction immediately upon request without posting bond. Zebra's right to obtain injunctive
relief shall not limit its right to seek further remedies.
18. Entire Agreement. This Agreement constitutes the entire understanding and agreement
of the parties and supersedes any and all prior or contemporaneous representations,
understandings and agreements between the parties with respect to the subject matter of this
Agreement. If any provision of this Agreement is held invalid, the remainder of this
Agreement shall continue in full force and effect.
19. Assignment. You may not assign this Agreement or any of your rights or obligations
hereunder (by operation of law or otherwise) without the prior written consent of Zebra. Zebra
may assign this Agreement and its rights and obligations without your consent. Subject to the
foregoing, this Agreement shall be binding upon and inure to the benefit of the parties to it and
their respective legal representatives, successors and permitted assigns.
20. Modification. No modification of this Agreement shall be binding unless it is in writing
and is signed by an authorized representative of the party against whom enforcement of the
modification is sought.
21. Waiver. The failure by a party to exercise any right hereunder shall not operate as a
waiver of such party's right to exercise such right or any other right in the future.
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End User License Agreement
22. QUESTIONS. Should you have any questions, or if you desire to contact Zebra for any
reason, please contact the Zebra subsidiary serving your country, or write:
Zebra Technologies International, LLC
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061
REVISED MARCH 2008.
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Glossary
alphanumeric Indicating letters, numerals, and characters such as punctuation marks.
backfeed When the printer pulls the media and ribbon (if used) backward into the printer so
that the beginning of the label to be printed is properly positioned behind the printhead.
Backfeed occurs when operating the printer in Tear-Off and Applicator modes.
bar code A code by which alphanumeric characters can be represented by a series of
adjacent stripes of different widths. Many different code schemes exist, such as the universal
product code (UPC) or Code 39.
black mark A registration mark found on the underside of the print media that acts as a startof-label indication for the printer. (See non-continuous media.)
calibration (of a printer) A process in which the printer determines some basic
information needed to print accurately with a particular media and ribbon combination. To do
this, the printer feeds some media and ribbon (if used) through the printer and senses whether
to use the direct thermal or thermal transfer print method, and (if using non-continuous media)
the length of individual labels or tags.
character set The set of all letters, numerals, punctuation marks, and other characters that
can be expressed by a particular font or bar code.
character shaping Characters assume different glyphic forms depending on the
context.They can be used with a script-based language.
check digit A character added to a bar code symbol that indicates to the scanner that it has
read the symbol correctly.
configuration The printer configuration is a group of operating parameters specific to the
printer application. Some parameters are user selectable, while others are dependent on the
installed options and mode of operation. Parameters may be switch selectable, control panel
programmable, or downloaded as ZPL II commands. A configuration label listing all the
current printer parameters may be printed for reference.
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Glossary
continuous media Label or tag-stock media that has no notch, gap, or web (media liner
only) to separate the labels or tags. The media is one long piece of material.
core diameter The inside diameter of the cardboard core at the center of a roll of media or
ribbon.
diagnostics Information about which printer functions are not working that is used for
troubleshooting printer problems.
die-cut media A type of label stock that has individual labels stuck to a media liner. The
labels may be either lined up against each other or separated by a small distance. Typically the
material surrounding the labels has been removed. (See non-continuous media.)
direct thermal A printing method in which the printhead presses directly against the media.
Heating the printhead elements causes a discoloration of the heat-sensitive coating on the
media. By selectively heating the printhead elements as the media moves past, an image is
printed onto the media. No ribbon is used with this printing method. Contrast this with thermal
transfer.
direct thermal media Media that is coated with a substance that reacts to the application of
direct heat from the printhead to produce an image.
dynamic RAM The memory devices used to store the label formats in electronic form while
they are being printed. The amount of DRAM memory available in the printer determines the
maximum size and number of label formats that can be printed. This is volatile memory that
loses the stored information when power is turned off.
fanfold media Media that comes folded in a rectangular stack. Contrast this with roll media.
firmware This is the term used to specify the printer’s operating program. This program is
downloaded to the printer from a host computer and stored in FLASH memory. Each time the
printer power is turned on, this operating program starts. This program controls when to feed
the media forward or backward and when to print a dot on the label stock.
FLASH memory FLASH memory is non-volatile and maintains the stored information
intact when power is off. This memory area is used to store the printer’s operating program. In
addition, this memory can be used to store optional printer fonts, graphic formats, and
complete label formats.
Font A complete set of alphanumeric characters in one style of type. Examples include
CG Times™, CG Triumvirate Bold Condensed™.
inlay An RFID transponder.
integrated circuit (IC) chip The part of an RFID transponder that contains the RF circuit,
coders, decoders, and memory.
ips (inches-per-second) The speed at which the label or tag is printed. Zebra printers can
print from 1 ips to 12 ips.
label An adhesive-backed piece of paper, plastic, or other material on which information is
printed.
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Glossary
label backing (liner) The material on which labels are affixed during manufacture and
which is discarded or recycled by the end-users.
light emitting diode (LED) Indicators of specific printer status conditions. Each LED is
either off, on, or blinking depending on the feature being monitored.
liquid crystal display (LCD) The LCD is a back-lit display that provides the user with
either operating status during normal operation or option menus when configuring the printer
to a specific application.
lock-up This is the term generally used to describe a fault condition that, for no apparent
reason, causes the printer to stop working.
media Material onto which data is printed by the printer. Types of media include: tag stock,
die-cut labels, continuous labels (with and without media liner), non-continuous media,
fanfold media, and roll media.
media sensor This sensor is located behind the printhead to detect the presence of media
and, for non-continuous media, the position of the web, hole, or notch used to indicate the start
of each label.
media supply hanger The stationary arm that supports the media roll.
non-continuous media Media that contains an indication of where one label/printed
format ends and the next one begins. Examples are die-cut labels, notched tag-stock, and stock
with black mark registration marks.
non-volatile memory Electronic memory that retains data even when the power to the
printer is turned off.
notched media A type of tag stock containing a cutout area that can be sensed as a start-oflabel indicator by the printer. This is typically a heavier, cardboard-like material that is either
cut or torn away from the next tag. (See non-continuous media.)
peel-off A mode of operation in which the printer peels a printed label away from the
backing and allows the user to remove it before another label is printed. Printing pauses until
the label is removed.
print speed The speed at which printing occurs. For thermal transfer printers, this speed is
expressed in terms of ips (inches per second).
printhead wear The degradation of the surface of the printhead and/or the print elements
over time. Heat and abrasion can cause printhead wear. Therefore, to maximize the life of the
printhead, use the lowest print darkness setting (sometimes called burn temperature or head
temperature) and the lowest printhead pressure necessary to produce good print quality. In the
thermal transfer printing method, use ribbon that is as wide or wider than the media to protect
the printhead from the rough media surface.
registration Alignment of printing with respect to the top (vertical) or sides (horizontal) of a
label or tag.
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Glossary
ribbon A band of material consisting of a base film coated with wax or resin “ink.” The
inked side of the material is pressed by the printhead against the media. The ribbon transfers
ink onto the media when heated by the small elements within the printhead. Zebra ribbons
have a coating on the back that protects the printhead from wear.
ribbon wrinkle A wrinkling of the ribbon caused by improper alignment or improper
printhead pressure. This wrinkle can cause voids in the print and/or the used ribbon to rewind
unevenly. This condition should be corrected by performing adjustment procedures.
roll media Media that comes supplied rolled onto a core (usually cardboard). Contrast this
with fanfold media.
supplies A general term for media and ribbon.
symbology The term generally used when referring to a bar code.
tag A type of media having no adhesive backing but featuring a hole or notch by which the
tag can be hung on something. Tags are usually made of cardboard or other durable material.
tear-off A mode of operation in which the user tears the label or tag stock away from the
remaining media by hand.
thermal transfer A printing method in which the printhead presses an ink or resin coated
ribbon against the media. Heating the printhead elements causes the ink or resin to transfer
onto the media. By selectively heating the printhead elements as the media and ribbon move
past, an image is printed onto the media. Contrast this with direct thermal.
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Index
Numerics
110Xi4
black mark specifications, 169
label specifications, 168
print specifications, 165
ribbon specifications, 167
140Xi4
black mark specifications, 171
label specifications, 170
print specifications, 166
ribbon specifications, 167
170Xi4
black mark specifications, 171
label specifications, 170
print specifications, 166
ribbon specifications, 167
220Xi4
label specifications, 170
print specifications, 166
ribbon specifications, 167
black mark specifications, 171
active control panel buttons, 18
adhesive test for ribbon coating, 32
adjustments
left position, 115
lower media sensor, 87
media sensors, 83
print darkness, 99
printhead toggle pressure, 88
tear-off position, 100
upper media sensor, 83
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applicator port setting, 116
auto-calibration, 81
backfeed setting, 114
backing removal, 64
bar codes
list available codes, 106
types of codes, 163
battery disposal, 124
baud setting, 110
before you begin setup, 20
bitmap scaling factor, 119
black mark media
described, 30
setting sensor type, 101
when to clean sensor, 125
CALIBRATE button function, 18
calibration
CALIBRATE button, 18
media and ribbon sensor, 109
methods, 81
setting for head close, 114
setting for media power up, 113
troubleshooting problems, 147
Canadian DOC compliance, 4
CANCEL button
CANCEL self test, 153
function, 18
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Index
checklist
before you begin, 20
troubleshooting, 138
cleaning
cutter, 133
exterior of printer, 125
media compartment, 125
printhead and platen roller, 126
recommended schedule, 125
sensors, 129
snap plate, 132
communication interfaces, 23
communications diagnostics test
overview, 159
selecting, 111
communications problems, 148
configuration
changing parameters, 99
enter and use Setup mode, 94
exit Setup mode, 95
software or printer driver, 99
configuration label
printing using CANCEL self test, 153
printing using List Setup command, 106
conformity declaration, 3
connect printer to computer or network, 24
connect to power source, 27
contacts, 11
continuous media
described, 30
setting media type, 101
control panel
buttons, 18
enter and use Setup mode, 94
exit Setup mode, 95
illustration, 17
LCD error messages, 139
LCD functions, 18
location, 16
parameters, 99
control prefix setting, 112
counters, 106
customer service, 11
cutter
cleaning, 133
Cutter Jam message, 142, 36
print mode use described, 34
selecting Cutter mode, 101
set up Rewind Mode with Cutter option, 66
when to clean, 125
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darkness setting, 99
data bits setting, 110
data cables, 24
data source
connections, 23
site selection, 22
date setting, 119
declaration of conformity, 3
default password, 96
defragmenting message, 142
Delayed Cut mode
print mode use described, 34
selecting, 101
delimiter character setting, 112
diagnostics, 152
direct thermal mode
media scratch test, 31
setting, 102
disable password protection, 96
display language
changing from unreadable language, 150
selection, 120
disposal of printer parts, 124
dpi format conversion, 119
electrical specifications, 164
electronics cover, 16
end user license agreement, 173
enter Setup mode, 94
environmental specifications, 164
error messages, 139
Error mode, 18
Ethernet
characteristics of internal wired connection, 23
characteristics of wireless connection, 23
internal wired connection and configuration, 26
wireless connection and configuration, 26
exit Setup mode, 95
exterior cleaning, 125
external view of printer, 16
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Index
factory defaults
reload parameters, 95
restore network settings, 95
fanfold media
described, 30
FCC compliance, 4
features, 162
FEED button
FEED and PAUSE self test, 158
FEED self test, 155
function, 18
Flash memory, 107
font list, 106
format convert setting, 119
format list, 106
format prefix setting, 112
HEAD COLD message
cycling with other messages, 140
displayed alone, 141
displaying alone, 141
HEAD ELEMENT BAD message, 140
head test setting, 115
HEAD TOO HOT message, 141
host handshake setting, 111
humidity requirements, 22
idle display setting, 119
images list, 106
initialize Flash memory, 107
inspect for shipping damage, 21
international safety organization marks, 28
INVALID HEAD message, 139
label backing removal, 64
label length maximum setting, 103
label specifications, 168
label top
printer cannot detect, 151
setting, 114
label-available sensor
location, 129
when to clean, 125
labels did not print, 148
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language
changing from unreadable language, 150
selection, 120
LCD messages
error messages, 139
language selection, 120
Setup mode, 99
liability, 2
license agreement, 173
list settings
all settings, 107
bar codes, 106
fonts, 106
formats, 106
images, 106
network, 107
setup, 106
load factory defaults, 95
loading
ribbon, 74
long calibration, 81
lower media sensor adjustment, 87
lubrication, 124
mark LED setting, 118
Mark Med S. setting, 118
maximum label length setting, 103
media
black mark, 30
continuous roll media, 30
fanfold, 30
loading in Tear-Off mode, 41
media LED setting, 118
non-continuous roll media, 30
ordering, 11
perforated, 30
RFID “smart” labels, 29
setting media type, 101
specifications, 168
tag stock, 29
types of media, 29
web, 30
media and ribbon sensor calibration procedure, 109
media compartment cleaning, 125
media door, 16
media liner removal, 64
media loading
Rewind Mode with Cutter option, 66
media out sensor
location, 131
setting supplies low warning, 103
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Index
media path cleaning, 125
media power up setting, 113
Media S. setting, 118
media scratch test, 31
media sensor
adjustments, 83
calibration, 109
location, 130
print sensor profile, 108
sensor sensitivity calibration, 82
network configuration label
printing, 98
printing using List Network command, 107
network ID setting, 111
NEXT/SAVE button function, 18
non-continuous media
described, 30
setting media type, 101
odometer, 106
operating conditions, 22
Operating mode, 18
ordering replacement parts, 124
ordering ribbon and media, 11
OUT OF MEMORY message, 142
PAPER OUT message, 140
parallel port
characteristics of parallel connection, 23
connection and configuration, 25
setting parallel communications, 109
parity setting, 110
passwords
default, 96
disable, 96
entering, 96
setting password level, 119
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PAUSE button
FEED and PAUSE self test, 158
function, 18
PAUSE self test, 154
Pause mode, 18
Peel-Off mode
media path, 35
print mode use described, 34
selecting, 101
perforated media
described, 30
physical specifications, 164
platen roller
cleaning, 126
when to clean, 125
power
connect to power source, 27
power cord specifications, 28
site selection, 22
Power-On Self Test (POST), 152
PREVIOUS button function, 18
print configuration label
CANCEL self test, 153
List Setup command, 106
print darkness setting, 99
print modes
described, 34
features, 162
media paths, 35
Rewind Mode with Cutter option, 66
selecting, 101
print network configuration label, 107
instructions and sample label, 98
print quality
effect of printhead toggle pressure, 88
troubleshooting, 143
print server
characteristics of internal wired connection, 23
characteristics of wireless connection, 23
print width setting, 102
printer diagnostics, 152
printer modes, 18
printer operation, 33
printer options
described, 34
media paths, 35
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Index
printer settings
applicator port, 116
backfeed, 114
baud, 110
control prefix, 112
data bits, 110
date, 119
delimiter character, 112
format convert, 119
format prefix, 112
head test count, 115
host handshake, 111
idle display, 119
label top, 114
language, 120
left position, 115
maximum label length, 103
media type, 101
network configuration label as baseline, 98
network ID, 111
parallel communications, 109
parity, 110
print darkness, 99
print method, 102
print width, 102
protocol, 111
resynch mode, 117
RFID, 121
saving, 95
sensor type, 101
serial communications, 110
setting through control panel, 94
start print signal, 117
time, 119
verifier port, 116
wired print server, 121
wireless print server, 121
ZPL mode, 113
printhead
cleaning, 126
faulty thermistor, 140
head close setting, 114
head test count setting, 115
invalid replacement head error, 139
pressure adjustment, 88
when to clean, 125
protocol setting, 111
2/23/09
recycling printer parts, 124
registration problems, 147
relative humidity requirements, 22
remove media liner from rewind spindle, 64
replacement parts, 124
report shipping damage, 21
reprint mode for reprinting last label, 118
restore
factory default settings, 95
network settings, 95
resynch mode setting, 117
Rewind Mode
loading media with Cutter option, 66
Rewind mode
media path, 36
print mode use described, 34
selecting, 101
rewind spindle, 64
RFID
printer parameters, 121
selecting RFID print mode, 101
“smart” labels, 29
ribbon
adhesive test, 32
determining coated side, 31
loading, 74
ordering, 11
removal, 79
ribbon LED setting, 118
scratch test, 32
specifications, 167
when to use, 31
RIBBON IN message, 140
RIBBON OUT message, 139
ribbon out sensor
setting supplies low warning, 103
Ribbon S. setting, 118
ribbon sensor
calibration procedure, 109
cleaning, 129
location, 129
print sensor profile, 108
sensitivity calibration, 82
when to clean, 125
roll media
described, 29
routine maintenance, 123
RTC (real-time clock) setting
date, 119
idle display, 119
time, 119
Xi4 User Guide
P1009874-001
187
188
Index
sales, 11
schedule for cleaning, 125
scratch test
media type, 31
ribbon coated side, 32
self tests, 152
CANCEL, 153
communications diagnostics, 159
FEED, 155
FEED and PAUSE, 158
PAUSE, 154
Power-On Self Test (POST), 152
sensor profile
calibration types, 82
sensor profile calibration
selecting through control panel, 108
sensors
cleaning, 129
interpreting sensor profile, 160
label-available sensor location, 129
lower media sensor adjustment, 87
media out sensor location, 131
print sensor profile, 108
ribbon sensor location, 129
setting sensor type, 101
transmissive (media) sensor adjustment, 83
transmissive (media) sensor location, 130
upper media sensor adjustment, 83
serial port
characteristics of serial connection, 23
connection and configuration, 25
setting serial communications, 110
setup
checklist, 20
unpack the printer, 21
Setup mode
defined, 18
enter and use Setup mode, 94
exit Setup mode, 95
LCD messages, 99
passwords, 96
SETUP/EXIT button function, 18
shipping
report damage, 21
reshipping the printer, 21
short calibration, 81
“smart” labels, 29
P1009874-001
snap plate
cleaning, 132
when to clean, 125
spacing requirements, 22
specifications
by model number, 165
electrical, 164
environmental, 164
physical, 164
power cord, 28
ribbon, 167
standard features, 162
start print signal setting, 117
storing the printer, 21
supplies low warning, 103
surface for the printer, 22
tag stock, 29
Tear-Off mode
media loading, 41
media path, 35
print mode use described, 34
selecting, 101
tear-off bar cleaning, 125
tear-off position adjustment, 100
technical support, 11
temperature requirements, 22
thermal transfer mode
media scratch test, 31
setting, 102
THERMISTOR FAULT message
cycling with other messages, 140
displayed alone, 140
time setting, 119
toggle pressure adjustment, 88
top of label
printer cannot detect, 151
setting, 114
transmissive (media) sensor
adjustment, 83
location, 130
when to clean, 125
troubleshooting
checklist, 138
communications problems, 148
diagnostic tests, 152
LCD error messages, 139
print quality problems, 143
Xi4 User Guide
2/23/09
Index
types of media
black mark media, 30
continuous roll media, 30
fanfold media, 30
non-continuous roll media, 30
perforated media, 30
RFID “smart” labels, 29
tag stock, 29
web media, 30
unpack the printer, 21
upper media sensor adjustment, 83
USB port
characteristics of USB connection, 23
connection and configuration, 26
web media
setting sensor type, 101
web media described, 30
Web S. setting, 118
wired print server
characteristics, 23
internal wired connection and configuration, 26
printer parameters, 121
view active print server, 98
wireless cards, 24
wireless print server
characteristics, 23
connection and configuration, 26
printer parameters, 121
view active print server, 98
verifier port setting, 116
Zebra Programming Language (ZPL)
features, 162
ZPL mode setting, 113
2/23/09
Xi4 User Guide
P1009874-001
189
190
Index
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
P1009874-001
Xi4 User Guide
2/23/09
Zebra Technologies International, LLC
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061.3109 U.S.A
T: +1 847 793 2600
Toll-free +1 800 423 0422
F: +1 847 913 8766
Zebra Technologies Europe Limited
Dukes Meadow
Millboard Road
Bourne End
Buckinghamshire, SL8 5XF, UK
T: +44 (0)1628 556000
F: +44 (0)1628 556001
Zebra Technologies Asia Pacific, LLC
120 Robinson Road
#06-01 Parakou Building
Singapore 068913
T: +65 6858 0722
F: +65 6885 0838
http://www.zebra.com
© 2009 ZIH Corp.
P1009874-001

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