ZyXEL Communications NWD210N Wireless N USB Adapter User Manual SMG 700 User s Guide V1 00 Nov 2004
ZyXEL Communications Corporation Wireless N USB Adapter SMG 700 User s Guide V1 00 Nov 2004
Part 2
P ART II Troubleshooting and Specifications Troubleshooting (73) Product Specifications (77) 71 72 CHAPTER Troubleshooting This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • • • • Power, Hardware Connections, and LEDs Accessing the Utility Link Quality Problems Communicating with Other Computers 6.1 Power, Hardware Connections, and LEDs The NWD210N does not turn on. None of the LEDs turn on. 1 Make sure the NWD210N is correctly installed (refer to your Quick Start Guide). 2 Restart the computer to which the NWD210N is attached. 3 If the problem continues, contact the vendor. One of the LEDs does not behave as expected. Make sure you understand the normal behavior of the LED. See Section 1.1 on page 21. Check the hardware connections. See the Quick Start Guide and Section 1.1 on page 21. Restart the computer to which the NWD210N is attached. If the problem continues, contact the vendor. 6.2 Accessing the Utility I cannot access the Utility NWD210N User’s Guide 73 Chapter 6 Troubleshooting 1 Make sure the NWD210N is properly inserted and the LEDs are on. Refer to the Quick Start Guide for the LED descriptions. 2 Use the Device Manager to check for possible hardware conflicts. Click Start, Settings, Control Panel, System, Hardware and Device Manager. Verify the status of the NWD210N under Network Adapter (steps may vary depending on the version of Windows). 3 Install the NWD210N in another computer. 4 If the error persists, you may have a hardware problem. In this case, you should contact your vendor. 6.3 Link Quality The link quality and/or signal strength is poor. 1 Scan for and connect to another AP with a better link quality using the Site Survey screen. 2 Move your computer closer to the AP or the peer computer(s) within the transmission range. 3 There may be too much radio interference (for example from a microwave oven, or another AP using the same channel) around your wireless network. Lower the output power of each AP. 4 Make sure there are not too many wireless stations connected to a wireless network. 6.4 Problems Communicating with Other Computers The computer with the NWD210N installed cannot communicate with the other computer(s). In Infrastructure Mode • Make sure that the AP and the associated computers are turned on and working properly. • Make sure the NWD210N computer and the associated AP use the same SSID. • Change the AP and the associated wireless clients to use another radio channel if interference is high. • Make sure that the computer and the AP share the same security option and key. Verify the settings in the Profile Security Setting screen. • If you are using WPA(2) or WPA(2)-PSK security, try changing your encryption type from TKIP to AES or vice versa. In Ad-Hoc (IBSS) Mode 74 NWD210N User’s Guide Chapter 6 Troubleshooting • Verify that the peer computer(s) is turned on. • Make sure the NWD210N computer and the peer computer(s) are using the same SSID and channel. • Make sure that the computer and the peer computer(s) share the same security settings. • Change the wireless clients to use another radio channel if interference is high. NWD210N User’s Guide 75 Chapter 6 Troubleshooting 76 NWD210N User’s Guide CHAPTER Product Specifications Table 21 Product Specifications PHYSICAL AND ENVIRONMENTAL Product Name NWD210N Draft 2.0 802.11n Wireless USB Adapter Interface USB 2.0 Standards IEEE 802.11b IEEE 802.11g IEEE 802.11n (Draft 2.0) Operating Temperature 0 ~ 50 degrees Celsius Storage Temperature -20 ~ 80 degrees Celsius Operating Humidity 20 ~ 90 % (non-condensing) Storage Humidity 5 ~ 90 % (non-condensing) Power Consumption TX: < 500mA RX: < 350mA Voltage 5V Weight 35 g Dimensions 95 x 30 x 16 mm RADIO SPECIFICATIONS Media Access Protocol IEEE 802.11 Frequency Industrial Scientific Medical Band 2.4 ~ 2.4835 GHz Operating Channels North American and Taiwan: 11 Europe: 13 Data Rate IEEE 802.11b: 11Mbps with automatic fallback to 5.5, 2, 1 Mbps IEEE 802.11g: 54Mbps with automatic fallback to 48, 36, 24, 18, 12, 9, 6 Mbps IEEE 802.11n (draft): up to 300 Mbps Modulation IEEE 802.11b: CCK (11 and 5.5 Mbps), DQPSK (2 Mbps) and DBPSK (1 Mbps) IEEE 802.11g: OFDM with BPSK, QPSK and 16/64-QAM subCarrier modulations IEEE 802.11n (draft): Average Output Power Tolerance: +/- 2dBm IEEE 802.11b: 16 dBm at 11 Mbps IEEE 802.11g: 14 dBm at 54 Mbps IEEE 802.11n (draft): 12 dBm at HT20 & HT40 NWD210N User’s Guide 77 Chapter 7 Product Specifications Table 21 Product Specifications (continued) Receiver Sensitivity Tolerance: +/- 1 dBm IEEE 802.11b: -80 dBm at 11 Mbps IEEE 802.11g: -68 dBm at 54 Mbps IEEE 802.11n (draft): -62 dBm at HT20, -59 dBm at HT40 SOFTWARE SPECIFICATIONS 78 Device Drivers Windows Vista Windows XP 64-bit Windows XP Windows 2000 MAC OS 10.3 & 10.4 Security 64/128/152-bit WEP WPA/WPA-PSK/WPA2/WPA2-PSK IEEE 802.1x WPS (WiFi Protected Setup) Certified Roaming IEEE 802.11b/g/n compliant NWD210N User’s Guide P ART III Appendices and Index The appendices provide general information. Some details may not apply to your NWD210N. Setting up Your Computer’s IP Address (81) Wireless LANs (103) Windows Wireless Management (117) Legal Information (139) Customer Support (143) Index (149) 79 80 APPENDIX Setting up Your Computer’s IP Address The purpose of this appendix is to show you how to configure an IP address on your computer depending on what operating system you have. It does NOT mean that your NWD210N supports all these operating systems. To see what operating systems your NWD210N supports, refer to Chapter 7 on page 77. All computers must have a 10M or 100M Ethernet adapter card and TCP/IP installed. Windows 95/98/Me/NT/2000/XP/Vista, Macintosh OS 7 and later operating systems and all versions of UNIX/LINUX include the software components you need to install and use TCP/ IP on your computer. Windows 3.1 requires the purchase of a third-party TCP/IP application package. TCP/IP should already be installed on computers using Windows NT/2000/XP, Macintosh OS 7 and later operating systems. After the appropriate TCP/IP components are installed, configure the TCP/IP settings in order to "communicate" with your network. If you manually assign IP information instead of using dynamic assignment, make sure that your computers have IP addresses that place them in the same subnet as the NWD210N’s LAN port. Windows 95/98/Me Click Start, Settings, Control Panel and double-click the Network icon to open the Network window. NWD210N User’s Guide 81 Appendix A Setting up Your Computer’s IP Address Figure 53 WIndows 95/98/Me: Network: Configuration Installing Components The Network window Configuration tab displays a list of installed components. You need a network adapter, the TCP/IP protocol and Client for Microsoft Networks. If you need the adapter: 1 In the Network window, click Add. 2 Select Adapter and then click Add. 3 Select the manufacturer and model of your network adapter and then click OK. If you need TCP/IP: In the Network window, click Add. Select Protocol and then click Add. Select Microsoft from the list of manufacturers. Select TCP/IP from the list of network protocols and then click OK. If you need Client for Microsoft Networks: Click Add. Select Client and then click Add. Select Microsoft from the list of manufacturers. Select Client for Microsoft Networks from the list of network clients and then click OK. 5 Restart your computer so the changes you made take effect. 82 NWD210N User’s Guide Appendix A Setting up Your Computer’s IP Address Configuring 1 In the Network window Configuration tab, select your network adapter's TCP/IP entry and click Properties 2 Click the IP Address tab. • If your IP address is dynamic, select Obtain an IP address automatically. • If you have a static IP address, select Specify an IP address and type your information into the IP Address and Subnet Mask fields. Figure 54 Windows 95/98/Me: TCP/IP Properties: IP Address 3 Click the DNS Configuration tab. • If you do not know your DNS information, select Disable DNS. • If you know your DNS information, select Enable DNS and type the information in the fields below (you may not need to fill them all in). NWD210N User’s Guide 83 Appendix A Setting up Your Computer’s IP Address Figure 55 Windows 95/98/Me: TCP/IP Properties: DNS Configuration 4 Click the Gateway tab. • If you do not know your gateway’s IP address, remove previously installed gateways. • If you have a gateway IP address, type it in the New gateway field and click Add. 5 Click OK to save and close the TCP/IP Properties window. 6 Click OK to close the Network window. Insert the Windows CD if prompted. 7 Turn on your NWD210N and restart your computer when prompted. Verifying Settings 1 Click Start and then Run. 2 In the Run window, type "winipcfg" and then click OK to open the IP Configuration window. 3 Select your network adapter. You should see your computer's IP address, subnet mask and default gateway. Windows 2000/NT/XP The following example figures use the default Windows XP GUI theme. 1 Click start (Start in Windows 2000/NT), Settings, Control Panel. 84 NWD210N User’s Guide Appendix A Setting up Your Computer’s IP Address Figure 56 Windows XP: Start Menu 2 In the Control Panel, double-click Network Connections (Network and Dial-up Connections in Windows 2000/NT). Figure 57 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Properties. NWD210N User’s Guide 85 Appendix A Setting up Your Computer’s IP Address Figure 58 Windows XP: Control Panel: Network Connections: Properties 4 Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and then click Properties. Figure 59 Windows XP: Local Area Connection Properties 5 The Internet Protocol TCP/IP Properties window opens (the General tab in Windows XP). • If you have a dynamic IP address click Obtain an IP address automatically. • If you have a static IP address click Use the following IP Address and fill in the IP address, Subnet mask, and Default gateway fields. • Click Advanced. 86 NWD210N User’s Guide Appendix A Setting up Your Computer’s IP Address Figure 60 Windows XP: Internet Protocol (TCP/IP) Properties If you do not know your gateway's IP address, remove any previously installed gateways in the IP Settings tab and click OK. Do one or more of the following if you want to configure additional IP addresses: • In the IP Settings tab, in IP addresses, click Add. • In TCP/IP Address, type an IP address in IP address and a subnet mask in Subnet mask, and then click Add. • Repeat the above two steps for each IP address you want to add. • Configure additional default gateways in the IP Settings tab by clicking Add in Default gateways. • In TCP/IP Gateway Address, type the IP address of the default gateway in Gateway. To manually configure a default metric (the number of transmission hops), clear the Automatic metric check box and type a metric in Metric. • Click Add. • Repeat the previous three steps for each default gateway you want to add. • Click OK when finished. NWD210N User’s Guide 87 Appendix A Setting up Your Computer’s IP Address Figure 61 Windows XP: Advanced TCP/IP Properties 7 In the Internet Protocol TCP/IP Properties window (the General tab in Windows XP): • Click Obtain DNS server address automatically if you do not know your DNS server IP address(es). • If you know your DNS server IP address(es), click Use the following DNS server addresses, and type them in the Preferred DNS server and Alternate DNS server fields. If you have previously configured DNS servers, click Advanced and then the DNS tab to order them. 88 NWD210N User’s Guide Appendix A Setting up Your Computer’s IP Address Figure 62 Windows XP: Internet Protocol (TCP/IP) Properties 8 Click OK to close the Internet Protocol (TCP/IP) Properties window. 9 Click Close (OK in Windows 2000/NT) to close the Local Area Connection Properties window. 10 Close the Network Connections window (Network and Dial-up Connections in Windows 2000/NT). 11 Turn on your NWD210N and restart your computer (if prompted). Verifying Settings 1 Click Start, All Programs, Accessories and then Command Prompt. 2 In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also open Network Connections, right-click a network connection, click Status and then click the Support tab. Windows Vista This section shows screens from Windows Vista Enterprise Version 6.0. 1 Click the Start icon, Control Panel. NWD210N User’s Guide 89 Appendix A Setting up Your Computer’s IP Address Figure 63 Windows Vista: Start Menu 2 In the Control Panel, double-click Network and Internet. Figure 64 Windows Vista: Control Panel 3 Click Network and Sharing Center. Figure 65 Windows Vista: Network And Internet 4 Click Manage network connections. Figure 66 Windows Vista: Network and Sharing Center 90 NWD210N User’s Guide Appendix A Setting up Your Computer’s IP Address 5 Right-click Local Area Connection and then click Properties. During this procedure, click Continue whenever Windows displays a screen saying that it needs your permission to continue. Figure 67 Windows Vista: Network and Sharing Center 6 Select Internet Protocol Version 4 (TCP/IPv4) and click Properties. Figure 68 Windows Vista: Local Area Connection Properties NWD210N User’s Guide 91 Appendix A Setting up Your Computer’s IP Address 7 The Internet Protocol Version 4 (TCP/IPv4) Properties window opens (the General tab). • If you have a dynamic IP address click Obtain an IP address automatically. • If you have a static IP address click Use the following IP address and fill in the IP address, Subnet mask, and Default gateway fields. • Click Advanced. Figure 69 Windows Vista: Internet Protocol Version 4 (TCP/IPv4) Properties If you do not know your gateway's IP address, remove any previously installed gateways in the IP Settings tab and click OK. Do one or more of the following if you want to configure additional IP addresses: • In the IP Settings tab, in IP addresses, click Add. • In TCP/IP Address, type an IP address in IP address and a subnet mask in Subnet mask, and then click Add. • Repeat the above two steps for each IP address you want to add. • Configure additional default gateways in the IP Settings tab by clicking Add in Default gateways. • In TCP/IP Gateway Address, type the IP address of the default gateway in Gateway. To manually configure a default metric (the number of transmission hops), clear the Automatic metric check box and type a metric in Metric. • Click Add. • Repeat the previous three steps for each default gateway you want to add. • Click OK when finished. 92 NWD210N User’s Guide Appendix A Setting up Your Computer’s IP Address Figure 70 Windows Vista: Advanced TCP/IP Properties 9 In the Internet Protocol Version 4 (TCP/IPv4) Properties window, (the General tab): • Click Obtain DNS server address automatically if you do not know your DNS server IP address(es). • If you know your DNS server IP address(es), click Use the following DNS server addresses, and type them in the Preferred DNS server and Alternate DNS server fields. If you have previously configured DNS servers, click Advanced and then the DNS tab to order them. NWD210N User’s Guide 93 Appendix A Setting up Your Computer’s IP Address Figure 71 Windows Vista: Internet Protocol Version 4 (TCP/IPv4) Properties 10 Click OK to close the Internet Protocol Version 4 (TCP/IPv4) Properties window. 11 Click Close to close the Local Area Connection Properties window. 12 Close the Network Connections window. 13 Turn on your NWD210N and restart your computer (if prompted). Verifying Settings 1 Click Start, All Programs, Accessories and then Command Prompt. 2 In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also open Network Connections, right-click a network connection, click Status and then click the Support tab. Macintosh OS 8/9 1 Click the Apple menu, Control Panel and double-click TCP/IP to open the TCP/IP Control Panel. 94 NWD210N User’s Guide Appendix A Setting up Your Computer’s IP Address Figure 72 Macintosh OS 8/9: Apple Menu 2 Select Ethernet built-in from the Connect via list. Figure 73 Macintosh OS 8/9: TCP/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configure: list. 4 For statically assigned settings, do the following: • From the Configure box, select Manually. NWD210N User’s Guide 95 Appendix A Setting up Your Computer’s IP Address • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your NWD210N in the Router address box. 5 Close the TCP/IP Control Panel. 6 Click Save if prompted, to save changes to your configuration. 7 Turn on your NWD210N and restart your computer (if prompted). Verifying Settings Check your TCP/IP properties in the TCP/IP Control Panel window. Macintosh OS X 1 Click the Apple menu, and click System Preferences to open the System Preferences window. Figure 74 Macintosh OS X: Apple Menu 2 Click Network in the icon bar. • Select Automatic from the Location list. • Select Built-in Ethernet from the Show list. • Click the TCP/IP tab. 3 For dynamically assigned settings, select Using DHCP from the Configure list. 96 NWD210N User’s Guide Appendix A Setting up Your Computer’s IP Address Figure 75 Macintosh OS X: Network 4 For statically assigned settings, do the following: • From the Configure box, select Manually. • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your NWD210N in the Router address box. 5 Click Apply Now and close the window. 6 Turn on your NWD210N and restart your computer (if prompted). Verifying Settings Check your TCP/IP properties in the Network window. Linux This section shows you how to configure your computer’s TCP/IP settings in Red Hat Linux 9.0. Procedure, screens and file location may vary depending on your Linux distribution and release version. NWD210N User’s Guide 97 Appendix A Setting up Your Computer’s IP Address Make sure you are logged in as the root administrator. Using the K Desktop Environment (KDE) Follow the steps below to configure your computer IP address using the KDE. 1 Click the Red Hat button (located on the bottom left corner), select System Setting and click Network. Figure 76 Red Hat 9.0: KDE: Network Configuration: Devices 2 Double-click on the profile of the network card you wish to configure. The Ethernet Device General screen displays as shown. Figure 77 Red Hat 9.0: KDE: Ethernet Device: General 98 NWD210N User’s Guide Appendix A Setting up Your Computer’s IP Address • If you have a dynamic IP address, click Automatically obtain IP address settings with and select dhcp from the drop down list. • If you have a static IP address, click Statically set IP Addresses and fill in the Address, Subnet mask, and Default Gateway Address fields. 3 Click OK to save the changes and close the Ethernet Device General screen. 4 If you know your DNS server IP address(es), click the DNS tab in the Network Configuration screen. Enter the DNS server information in the fields provided. Figure 78 Red Hat 9.0: KDE: Network Configuration: DNS 5 Click the Devices tab. 6 Click the Activate button to apply the changes. The following screen displays. Click Yes to save the changes in all screens. Figure 79 Red Hat 9.0: KDE: Network Configuration: Activate 7 After the network card restart process is complete, make sure the Status is Active in the Network Configuration screen. Using Configuration Files Follow the steps below to edit the network configuration files and set your computer IP address. 1 Assuming that you have only one network card on the computer, locate the ifconfigeth0 configuration file (where eth0 is the name of the Ethernet card). Open the configuration file with any plain text editor. • If you have a dynamic IP address, enter dhcp in the BOOTPROTO= field. The following figure shows an example. NWD210N User’s Guide 99 Appendix A Setting up Your Computer’s IP Address Figure 80 Red Hat 9.0: Dynamic IP Address Setting in ifconfig-eth0 DEVICE=eth0 ONBOOT=yes BOOTPROTO=dhcp USERCTL=no PEERDNS=yes TYPE=Ethernet • If you have a static IP address, enter static in the BOOTPROTO= field. Type IPADDR= followed by the IP address (in dotted decimal notation) and type NETMASK= followed by the subnet mask. The following example shows an example where the static IP address is 192.168.1.10 and the subnet mask is 255.255.255.0. Figure 81 Red Hat 9.0: Static IP Address Setting in ifconfig-eth0 DEVICE=eth0 ONBOOT=yes BOOTPROTO=static IPADDR=192.168.1.10 NETMASK=255.255.255.0 USERCTL=no PEERDNS=yes TYPE=Ethernet 2 If you know your DNS server IP address(es), enter the DNS server information in the resolv.conf file in the /etc directory. The following figure shows an example where two DNS server IP addresses are specified. Figure 82 Red Hat 9.0: DNS Settings in resolv.conf nameserver 172.23.5.1 nameserver 172.23.5.2 3 After you edit and save the configuration files, you must restart the network card. Enter ./network restart in the /etc/rc.d/init.d directory. The following figure shows an example. Figure 83 Red Hat 9.0: Restart Ethernet Card [root@localhost init.d]# network restart Shutting down interface eth0: Shutting down loopback interface: Setting network parameters: Bringing up loopback interface: Bringing up interface eth0: 100 [OK] [OK] [OK] [OK] [OK] NWD210N User’s Guide Appendix A Setting up Your Computer’s IP Address Verifying Settings Enter ifconfig in a terminal screen to check your TCP/IP properties. Figure 84 Red Hat 9.0: Checking TCP/IP Properties [root@localhost]# ifconfig eth0 Link encap:Ethernet HWaddr 00:50:BA:72:5B:44 inet addr:172.23.19.129 Bcast:172.23.19.255 Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:717 errors:0 dropped:0 overruns:0 frame:0 TX packets:13 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:100 RX bytes:730412 (713.2 Kb) TX bytes:1570 (1.5 Kb) Interrupt:10 Base address:0x1000 [root@localhost]# NWD210N User’s Guide 101 Appendix A Setting up Your Computer’s IP Address 102 NWD210N User’s Guide APPENDIX Wireless LANs Wireless LAN Topologies This section discusses ad-hoc and infrastructure wireless LAN topologies. Ad-hoc Wireless LAN Configuration The simplest WLAN configuration is an independent (Ad-hoc) WLAN that connects a set of computers with wireless adapters (A, B, C). Any time two or more wireless adapters are within range of each other, they can set up an independent network, which is commonly referred to as an ad-hoc network or Independent Basic Service Set (IBSS). The following diagram shows an example of notebook computers using wireless adapters to form an ad-hoc wireless LAN. Figure 85 Peer-to-Peer Communication in an Ad-hoc Network BSS A Basic Service Set (BSS) exists when all communications between wireless clients or between a wireless client and a wired network client go through one access point (AP). Intra-BSS traffic is traffic between wireless clients in the BSS. When Intra-BSS is enabled, wireless client A and B can access the wired network and communicate with each other. When Intra-BSS is disabled, wireless client A and B can still access the wired network but cannot communicate with each other. NWD210N User’s Guide 103 Appendix B Wireless LANs Figure 86 Basic Service Set ESS An Extended Service Set (ESS) consists of a series of overlapping BSSs, each containing an access point, with each access point connected together by a wired network. This wired connection between APs is called a Distribution System (DS). This type of wireless LAN topology is called an Infrastructure WLAN. The Access Points not only provide communication with the wired network but also mediate wireless network traffic in the immediate neighborhood. An ESSID (ESS IDentification) uniquely identifies each ESS. All access points and their associated wireless clients within the same ESS must have the same ESSID in order to communicate. 104 NWD210N User’s Guide Appendix B Wireless LANs Figure 87 Infrastructure WLAN Channel A channel is the radio frequency(ies) used by wireless devices to transmit and receive data. Channels available depend on your geographical area. You may have a choice of channels (for your region) so you should use a channel different from an adjacent AP (access point) to reduce interference. Interference occurs when radio signals from different access points overlap causing interference and degrading performance. Adjacent channels partially overlap however. To avoid interference due to overlap, your AP should be on a channel at least five channels away from a channel that an adjacent AP is using. For example, if your region has 11 channels and an adjacent AP is using channel 1, then you need to select a channel between 6 or 11. RTS/CTS A hidden node occurs when two stations are within range of the same access point, but are not within range of each other. The following figure illustrates a hidden node. Both stations (STA) are within range of the access point (AP) or wireless gateway, but out-of-range of each other, so they cannot "hear" each other, that is they do not know if the channel is currently being used. Therefore, they are considered hidden from each other. NWD210N User’s Guide 105 Appendix B Wireless LANs Figure 88 RTS/CTS When station A sends data to the AP, it might not know that the station B is already using the channel. If these two stations send data at the same time, collisions may occur when both sets of data arrive at the AP at the same time, resulting in a loss of messages for both stations. RTS/CTS is designed to prevent collisions due to hidden nodes. An RTS/CTS defines the biggest size data frame you can send before an RTS (Request To Send)/CTS (Clear to Send) handshake is invoked. When a data frame exceeds the RTS/CTS value you set (between 0 to 2432 bytes), the station that wants to transmit this frame must first send an RTS (Request To Send) message to the AP for permission to send it. The AP then responds with a CTS (Clear to Send) message to all other stations within its range to notify them to defer their transmission. It also reserves and confirms with the requesting station the time frame for the requested transmission. Stations can send frames smaller than the specified RTS/CTS directly to the AP without the RTS (Request To Send)/CTS (Clear to Send) handshake. You should only configure RTS/CTS if the possibility of hidden nodes exists on your network and the "cost" of resending large frames is more than the extra network overhead involved in the RTS (Request To Send)/CTS (Clear to Send) handshake. If the RTS/CTS value is greater than the Fragmentation Threshold value (see next), then the RTS (Request To Send)/CTS (Clear to Send) handshake will never occur as data frames will be fragmented before they reach RTS/CTS size. Enabling the RTS Threshold causes redundant network overhead that could negatively affect the throughput performance instead of providing a remedy. Fragmentation Threshold A Fragmentation Threshold is the maximum data fragment size (between 256 and 2432 bytes) that can be sent in the wireless network before the AP will fragment the packet into smaller data frames. A large Fragmentation Threshold is recommended for networks not prone to interference while you should set a smaller threshold for busy networks or networks that are prone to interference. 106 NWD210N User’s Guide Appendix B Wireless LANs If the Fragmentation Threshold value is smaller than the RTS/CTS value (see previously) you set then the RTS (Request To Send)/CTS (Clear to Send) handshake will never occur as data frames will be fragmented before they reach RTS/CTS size. Preamble Type Preamble is used to signal that data is coming to the receiver. Short and long refer to the length of the synchronization field in a packet. Short preamble increases performance as less time sending preamble means more time for sending data. All IEEE 802.11 compliant wireless adapters support long preamble, but not all support short preamble. Use long preamble if you are unsure what preamble mode other wireless devices on the network support, and to provide more reliable communications in busy wireless networks. Use short preamble if you are sure all wireless devices on the network support it, and to provide more efficient communications. Use the dynamic setting to automatically use short preamble when all wireless devices on the network support it, otherwise the NWD210N uses long preamble. The wireless devices MUST use the same preamble mode in order to communicate. IEEE 802.11g Wireless LAN IEEE 802.11g is fully compatible with the IEEE 802.11b standard. This means an IEEE 802.11b adapter can interface directly with an IEEE 802.11g access point (and vice versa) at 11 Mbps or lower depending on range. IEEE 802.11g has several intermediate rate steps between the maximum and minimum data rates. The IEEE 802.11g data rate and modulation are as follows: Table 22 IEEE 802.11g DATA RATE (MBPS) MODULATION DBPSK (Differential Binary Phase Shift Keyed) DQPSK (Differential Quadrature Phase Shift Keying) 5.5 / 11 CCK (Complementary Code Keying) 6/9/12/18/24/36/48/54 OFDM (Orthogonal Frequency Division Multiplexing) Wireless Security Overview Wireless security is vital to your network to protect wireless communication between wireless clients, access points and the wired network. NWD210N User’s Guide 107 Appendix B Wireless LANs Wireless security methods available on the NWD210N are data encryption, wireless client authentication, restricting access by device MAC address and hiding the NWD210N identity. The following figure shows the relative effectiveness of these wireless security methods available on your NWD210N. Table 23 Wireless Security Levels SECURITY LEVEL SECURITY TYPE Least Secure Unique SSID (Default) Unique SSID with Hide SSID Enabled MAC Address Filtering WEP Encryption IEEE802.1x EAP with RADIUS Server Authentication Wi-Fi Protected Access (WPA) Most Secure WPA2 You must enable the same wireless security settings on the NWD210N and on all wireless clients that you want to associate with it. IEEE 802.1x In June 2001, the IEEE 802.1x standard was designed to extend the features of IEEE 802.11 to support extended authentication as well as providing additional accounting and control features. It is supported by Windows XP and a number of network devices. Some advantages of IEEE 802.1x are: • User based identification that allows for roaming. • Support for RADIUS (Remote Authentication Dial In User Service, RFC 2138, 2139) for centralized user profile and accounting management on a network RADIUS server. • Support for EAP (Extensible Authentication Protocol, RFC 2486) that allows additional authentication methods to be deployed with no changes to the access point or the wireless clients. RADIUS RADIUS is based on a client-server model that supports authentication, authorization and accounting. The access point is the client and the server is the RADIUS server. The RADIUS server handles the following tasks: • Authentication Determines the identity of the users. • Authorization 108 NWD210N User’s Guide Appendix B Wireless LANs Determines the network services available to authenticated users once they are connected to the network. • Accounting Keeps track of the client’s network activity. RADIUS is a simple package exchange in which your AP acts as a message relay between the wireless client and the network RADIUS server. Types of RADIUS Messages The following types of RADIUS messages are exchanged between the access point and the RADIUS server for user authentication: • Access-Request Sent by an access point requesting authentication. • Access-Reject Sent by a RADIUS server rejecting access. • Access-Accept Sent by a RADIUS server allowing access. • Access-Challenge Sent by a RADIUS server requesting more information in order to allow access. The access point sends a proper response from the user and then sends another Access-Request message. The following types of RADIUS messages are exchanged between the access point and the RADIUS server for user accounting: • Accounting-Request Sent by the access point requesting accounting. • Accounting-Response Sent by the RADIUS server to indicate that it has started or stopped accounting. In order to ensure network security, the access point and the RADIUS server use a shared secret key, which is a password, they both know. The key is not sent over the network. In addition to the shared key, password information exchanged is also encrypted to protect the network from unauthorized access. Types of EAP Authentication This section discusses some popular authentication types: EAP-MD5, EAP-TLS, EAP-TTLS, PEAP and LEAP. Your wireless LAN device may not support all authentication types. EAP (Extensible Authentication Protocol) is an authentication protocol that runs on top of the IEEE 802.1x transport mechanism in order to support multiple types of user authentication. By using EAP to interact with an EAP-compatible RADIUS server, an access point helps a wireless station and a RADIUS server perform authentication. The type of authentication you use depends on the RADIUS server and an intermediary AP(s) that supports IEEE 802.1x. . NWD210N User’s Guide 109 Appendix B Wireless LANs For EAP-TLS authentication type, you must first have a wired connection to the network and obtain the certificate(s) from a certificate authority (CA). A certificate (also called digital IDs) can be used to authenticate users and a CA issues certificates and guarantees the identity of each certificate owner. EAP-MD5 (Message-Digest Algorithm 5) MD5 authentication is the simplest one-way authentication method. The authentication server sends a challenge to the wireless client. The wireless client ‘proves’ that it knows the password by encrypting the password with the challenge and sends back the information. Password is not sent in plain text. However, MD5 authentication has some weaknesses. Since the authentication server needs to get the plaintext passwords, the passwords must be stored. Thus someone other than the authentication server may access the password file. In addition, it is possible to impersonate an authentication server as MD5 authentication method does not perform mutual authentication. Finally, MD5 authentication method does not support data encryption with dynamic session key. You must configure WEP encryption keys for data encryption. EAP-TLS (Transport Layer Security) With EAP-TLS, digital certifications are needed by both the server and the wireless clients for mutual authentication. The server presents a certificate to the client. After validating the identity of the server, the client sends a different certificate to the server. The exchange of certificates is done in the open before a secured tunnel is created. This makes user identity vulnerable to passive attacks. A digital certificate is an electronic ID card that authenticates the sender’s identity. However, to implement EAP-TLS, you need a Certificate Authority (CA) to handle certificates, which imposes a management overhead. EAP-TTLS (Tunneled Transport Layer Service) EAP-TTLS is an extension of the EAP-TLS authentication that uses certificates for only the server-side authentications to establish a secure connection. Client authentication is then done by sending username and password through the secure connection, thus client identity is protected. For client authentication, EAP-TTLS supports EAP methods and legacy authentication methods such as PAP, CHAP, MS-CHAP and MS-CHAP v2. PEAP (Protected EAP) Like EAP-TTLS, server-side certificate authentication is used to establish a secure connection, then use simple username and password methods through the secured connection to authenticate the clients, thus hiding client identity. However, PEAP only supports EAP methods, such as EAP-MD5, EAP-MSCHAPv2 and EAP-GTC (EAP-Generic Token Card), for client authentication. EAP-GTC is implemented only by Cisco. LEAP LEAP (Lightweight Extensible Authentication Protocol) is a Cisco implementation of IEEE 802.1x. 110 NWD210N User’s Guide Appendix B Wireless LANs Dynamic WEP Key Exchange The AP maps a unique key that is generated with the RADIUS server. This key expires when the wireless connection times out, disconnects or reauthentication times out. A new WEP key is generated each time reauthentication is performed. If this feature is enabled, it is not necessary to configure a default encryption key in the wireless security configuration screen. You may still configure and store keys, but they will not be used while dynamic WEP is enabled. EAP-MD5 cannot be used with Dynamic WEP Key Exchange For added security, certificate-based authentications (EAP-TLS, EAP-TTLS and PEAP) use dynamic keys for data encryption. They are often deployed in corporate environments, but for public deployment, a simple user name and password pair is more practical. The following table is a comparison of the features of authentication types. Table 24 Comparison of EAP Authentication Types EAP-MD5 EAP-TLS EAP-TTLS PEAP LEAP Mutual Authentication No Yes Yes Yes Yes Certificate – Client No Yes Optional Optional No Certificate – Server No Yes Yes Yes No Dynamic Key Exchange No Yes Yes Yes Yes Credential Integrity None Strong Strong Strong Moderate Deployment Difficulty Easy Hard Moderate Moderate Moderate Client Identity Protection No No Yes Yes No WPA and WPA2 Wi-Fi Protected Access (WPA) is a subset of the IEEE 802.11i standard. WPA2 (IEEE 802.11i) is a wireless security standard that defines stronger encryption, authentication and key management than WPA. Key differences between WPA or WPA2 and WEP are improved data encryption and user authentication. If both an AP and the wireless clients support WPA2 and you have an external RADIUS server, use WPA2 for stronger data encryption. If you don't have an external RADIUS server, you should use WPA2-PSK (WPA2-Pre-Shared Key) that only requires a single (identical) password entered into each access point, wireless gateway and wireless client. As long as the passwords match, a wireless client will be granted access to a WLAN. If the AP or the wireless clients do not support WPA2, just use WPA or WPA-PSK depending on whether you have an external RADIUS server or not. Select WEP only when the AP and/or wireless clients do not support WPA or WPA2. WEP is less secure than WPA or WPA2. NWD210N User’s Guide 111
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