ZyXEL Communications VMG4380B10A Wireles N VDSL2 4-port Bonding Combo WAN Gateway with HPNA User Manual Manual 2
ZyXEL Communications Corporation Wireles N VDSL2 4-port Bonding Combo WAN Gateway with HPNA Manual 2
Contents
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Manual 2
Chapter 11 Network Address Translation (NAT) Table 54 Port Forwarding: Add/Edit (continued) LABEL DESCRIPTION End Port Enter the last port of the original destination port range. To forward only one port, enter the port number in the Start Port field above and then enter it again in this field. To forward a series of ports, enter the last port number in a series that begins with the port number in the Start Port field above. Translation Start Port This shows the port number to which you want the Device to translate the incoming port. For a range of ports, enter the first number of the range to which you want the incoming ports translated. Translation End Port This shows the last port of the translated port range. Server IP Address Enter the inside IP address of the virtual server here. Protocol Select the protocol supported by this virtual server. Choices are TCP, UDP, or TCP/UDP. OK Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. 11.3 The Applications Screen This screen provides a summary of all NAT applications and their configuration. In addition, this screen allows you to create new applications and/or remove existing ones. To access this screen, click Network Setting > NAT > Applications. The following screen appears. Figure 78 Network Setting > NAT > Applications The following table describes the labels in this screen. Table 55 Network Setting > NAT > Applications LABEL DESCRIPTION Add new application Click this to add a new NAT application rule. Application Forwarded This field shows the type of application that the service forwards. WAN Interface This field shows the WAN interface through which the service is forwarded. Server IP Address This field displays the destination IP address for the service. Modify Click the Delete icon to delete the rule. VMG4380-B10A / VMG4325-B10A User’s Guide 181 Chapter 11 Network Address Translation (NAT) 11.3.1 Add New Application This screen lets you create new NAT application rules. Click Add new application in the Applications screen to open the following screen. Figure 79 Applications: Add The following table describes the labels in this screen. Table 56 Applications: Add LABEL DESCRIPTION WAN Interface Select the WAN interface that you want to apply this NAT rule to. Server IP Address Enter the inside IP address of the application here. Application Category Select the category of the application from the drop-down list box. Application Forwarded Select a service from the drop-down list box and the Device automatically configures the protocol, start, end, and map port number that define the service. View Rule Click this to display the configuration of the service that you have chosen in Application Fowarded. OK Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. 11.4 The Port Triggering Screen Some services use a dedicated range of ports on the client side and a dedicated range of ports on the server side. With regular port forwarding you set a forwarding port in NAT to forward a service (coming in from the server on the WAN) to the IP address of a computer on the client side (LAN). The problem is that port forwarding only forwards a service to a single LAN IP address. In order to use the same service on a different LAN computer, you have to manually replace the LAN computer's IP address in the forwarding port with another LAN computer's IP address. Trigger port forwarding solves this problem by allowing computers on the LAN to dynamically take turns using the service. The Device records the IP address of a LAN computer that sends traffic to the WAN to request a service with a specific port number and protocol (a "trigger" port). When the Device's WAN port receives a response with a specific port number and protocol ("open" port), the Device forwards the traffic to the LAN IP address of the computer that sent the request. After that computer’s connection for that service closes, another computer on the LAN can use the service in the same manner. This way you do not need to configure a new IP address each time you want a different LAN computer to use the application. 182 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 11 Network Address Translation (NAT) For example: Figure 80 Trigger Port Forwarding Process: Example Jane requests a file from the Real Audio server (port 7070). Port 7070 is a “trigger” port and causes the Device to record Jane’s computer IP address. The Device associates Jane's computer IP address with the "open" port range of 6970-7170. The Real Audio server responds using a port number ranging between 6970-7170. The Device forwards the traffic to Jane’s computer IP address. Only Jane can connect to the Real Audio server until the connection is closed or times out. The Device times out in three minutes with UDP (User Datagram Protocol) or two hours with TCP/IP (Transfer Control Protocol/Internet Protocol). Click Network Setting > NAT > Port Triggering to open the following screen. Use this screen to view your Device’s trigger port settings. Figure 81 Network Setting > NAT > Port Triggering The following table describes the labels in this screen. Table 57 Network Setting > NAT > Port Triggering LABEL DESCRIPTION Add new rule Click this to create a new rule. This is the index number of the entry. Status This field displays whether the port triggering rule is active or not. A yellow bulb signifies that this rule is active. A gray bulb signifies that this rule is not active. Service Name This field displays the name of the service used by this rule. WAN Interface This field shows the WAN interface through which the service is forwarded. Trigger Start Port The trigger port is a port (or a range of ports) that causes (or triggers) the Device to record the IP address of the LAN computer that sent the traffic to a server on the WAN. This is the first port number that identifies a service. Trigger End Port This is the last port number that identifies a service. Trigger Proto. This is the trigger transport layer protocol. VMG4380-B10A / VMG4325-B10A User’s Guide 183 Chapter 11 Network Address Translation (NAT) Table 57 Network Setting > NAT > Port Triggering (continued) LABEL DESCRIPTION Open Start Port The open port is a port (or a range of ports) that a server on the WAN uses when it sends out a particular service. The Device forwards the traffic with this port (or range of ports) to the client computer on the LAN that requested the service. This is the first port number that identifies a service. Open End Port This is the last port number that identifies a service. Open Proto. This is the open transport layer protocol. Modify Click the Edit icon to edit this rule. Click the Delete icon to delete an existing rule. 11.4.1 Add/Edit Port Triggering Rule This screen lets you create new port triggering rules. Click Add new rule in the Port Triggering screen or click a rule’s Edit icon to open the following screen. Figure 82 Port Triggering: Add/Edit The following table describes the labels in this screen. Table 58 Port Triggering: Configuration Add/Edit LABEL DESCRIPTION Active Select the check box to enable this rule. Service Name Enter a name to identify this rule using keyboard characters (A-Z, a-z, 1-2 and so on). WAN Interface Select a WAN interface for which you want to configure port triggering rules. Trigger Start Port The trigger port is a port (or a range of ports) that causes (or triggers) the Device to record the IP address of the LAN computer that sent the traffic to a server on the WAN. Type a port number or the starting port number in a range of port numbers. 184 Trigger End Port Type a port number or the ending port number in a range of port numbers. Trigger Protocol Select the transport layer protocol from TCP, UDP, or TCP/UDP. VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 11 Network Address Translation (NAT) Table 58 Port Triggering: Configuration Add/Edit (continued) LABEL DESCRIPTION Open Start Port The open port is a port (or a range of ports) that a server on the WAN uses when it sends out a particular service. The Device forwards the traffic with this port (or range of ports) to the client computer on the LAN that requested the service. Type a port number or the starting port number in a range of port numbers. Open End Port Type a port number or the ending port number in a range of port numbers. Open Protocol Select the transport layer protocol from TCP, UDP, or TCP/UDP. OK Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. 11.5 The DMZ Screen In addition to the servers for specified services, NAT supports a default server IP address. A default server receives packets from ports that are not specified in the NAT Port Forwarding Setup screen. Figure 83 Network Setting > NAT > DMZ The following table describes the fields in this screen. Table 59 Network Setting > NAT > DMZ LABEL DESCRIPTION Default Server Address Enter the IP address of the default server which receives packets from ports that are not specified in the NAT Port Forwarding screen. Note: If you do not assign a Default Server Address, the Device discards all packets received for ports that are not specified in the NAT Port Forwarding screen. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. VMG4380-B10A / VMG4325-B10A User’s Guide 185 Chapter 11 Network Address Translation (NAT) 11.6 The ALG Screen Some NAT routers may include a SIP Application Layer Gateway (ALG). A SIP ALG allows SIP calls to pass through NAT by examining and translating IP addresses embedded in the data stream. When the Device registers with the SIP register server, the SIP ALG translates the Device’s private IP address inside the SIP data stream to a public IP address. You do not need to use STUN or an outbound proxy if your Device is behind a SIP ALG. Use this screen to enable and disable the NAT and SIP (VoIP) ALG in the Device. To access this screen, click Network Setting > NAT > ALG. Figure 84 Network Setting > NAT > ALG The following table describes the fields in this screen. Table 60 Network Setting > NAT > ALG LABEL DESCRIPTION NAT ALG Enable this to make sure applications such as FTP and file transfer in IM applications work correctly with port-forwarding and address-mapping rules. SIP ALG Enable this to make sure SIP (VoIP) works correctly with port-forwarding and addressmapping rules. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. 11.7 The Address Mapping Screen Ordering your rules is important because the Device applies the rules in the order that you specify. When a rule matches the current packet, the Device takes the corresponding action and the remaining rules are ignored. Click Network Setting > NAT > Address Mapping to display the following screen. Figure 85 Network Setting > NAT > Address Mapping 186 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 11 Network Address Translation (NAT) The following table describes the fields in this screen. Table 61 Network Setting > NAT > Address Mapping LABEL DESCRIPTION Add new rule Click this to create a new rule. Set This is the index number of the address mapping set. Local Start IP This is the starting Inside Local IP Address (ILA). Local End IP This is the ending Inside Local IP Address (ILA). If the rule is for all local IP addresses, then this field displays 0.0.0.0 as the Local Start IP address and 255.255.255.255 as the Local End IP address. This field is blank for One-to-One mapping types. Global Start IP This is the starting Inside Global IP Address (IGA). Enter 0.0.0.0 here if you have a dynamic IP address from your ISP. You can only do this for the Many-to-One mapping type. Global End IP This is the ending Inside Global IP Address (IGA). This field is blank for One-to-One and Many-to-One mapping types. Type This is the address mapping type. One-to-One: This mode maps one local IP address to one global IP address. Note that port numbers do not change for the One-to-one NAT mapping type. Many-to-One: This mode maps multiple local IP addresses to one global IP address. This is equivalent to SUA (i.e., PAT, port address translation), the Device's Single User Account feature that previous routers supported only. Many-to-Many: This mode maps multiple local IP addresses to shared global IP addresses. Modify Click the Edit icon to go to the screen where you can edit the address mapping rule. Click the Delete icon to delete an existing address mapping rule. Note that subsequent address mapping rules move up by one when you take this action. 11.7.1 Add/Edit Address Mapping Rule To add or edit an address mapping rule, click Add new rule or the rule’s edit icon in the Address Mapping screen to display the screen shown next. Figure 86 Address Mapping: Add/Edit VMG4380-B10A / VMG4325-B10A User’s Guide 187 Chapter 11 Network Address Translation (NAT) The following table describes the fields in this screen. Table 62 Address Mapping: Add/Edit LABEL DESCRIPTION Type Choose the IP/port mapping type from one of the following. One-to-One: This mode maps one local IP address to one global IP address. Note that port numbers do not change for the One-to-one NAT mapping type. Many-to-One: This mode maps multiple local IP addresses to one global IP address. This is equivalent to SUA (i.e., PAT, port address translation), the Device's Single User Account feature that previous routers supported only. Many-to-Many: This mode maps multiple local IP addresses to shared global IP addresses. Local Start IP Enter the starting Inside Local IP Address (ILA). Local End IP Enter the ending Inside Local IP Address (ILA). If the rule is for all local IP addresses, then this field displays 0.0.0.0 as the Local Start IP address and 255.255.255.255 as the Local End IP address. This field is blank for One-to-One mapping types. Global Start IP Enter the starting Inside Global IP Address (IGA). Enter 0.0.0.0 here if you have a dynamic IP address from your ISP. You can only do this for the Many-to-One mapping type. Global End IP Enter the ending Inside Global IP Address (IGA). This field is blank for One-to-One and Many-to-One mapping types. Set Select the number of the mapping set for which you want to configure. OK Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. 11.8 Technical Reference This part contains more information regarding NAT. 11.8.1 NAT Definitions Inside/outside denotes where a host is located relative to the Device, for example, the computers of your subscribers are the inside hosts, while the web servers on the Internet are the outside hosts. Global/local denotes the IP address of a host in a packet as the packet traverses a router, for example, the local address refers to the IP address of a host when the packet is in the local network, while the global address refers to the IP address of the host when the same packet is traveling in the WAN side. 188 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 11 Network Address Translation (NAT) Note that inside/outside refers to the location of a host, while global/local refers to the IP address of a host used in a packet. Thus, an inside local address (ILA) is the IP address of an inside host in a packet when the packet is still in the local network, while an inside global address (IGA) is the IP address of the same inside host when the packet is on the WAN side. The following table summarizes this information. Table 63 NAT Definitions ITEM DESCRIPTION Inside This refers to the host on the LAN. Outside This refers to the host on the WAN. Local This refers to the packet address (source or destination) as the packet travels on the LAN. Global This refers to the packet address (source or destination) as the packet travels on the WAN. NAT never changes the IP address (either local or global) of an outside host. 11.8.2 What NAT Does In the simplest form, NAT changes the source IP address in a packet received from a subscriber (the inside local address) to another (the inside global address) before forwarding the packet to the WAN side. When the response comes back, NAT translates the destination address (the inside global address) back to the inside local address before forwarding it to the original inside host. Note that the IP address (either local or global) of an outside host is never changed. The global IP addresses for the inside hosts can be either static or dynamically assigned by the ISP. In addition, you can designate servers, for example, a web server and a telnet server, on your local network and make them accessible to the outside world. If you do not define any servers (for Manyto-One and Many-to-Many Overload mapping), NAT offers the additional benefit of firewall protection. With no servers defined, your Device filters out all incoming inquiries, thus preventing intruders from probing your network. For more information on IP address translation, refer to RFC 1631, The IP Network Address Translator (NAT). VMG4380-B10A / VMG4325-B10A User’s Guide 189 Chapter 11 Network Address Translation (NAT) 11.8.3 How NAT Works Each packet has two addresses – a source address and a destination address. For outgoing packets, the ILA (Inside Local Address) is the source address on the LAN, and the IGA (Inside Global Address) is the source address on the WAN. For incoming packets, the ILA is the destination address on the LAN, and the IGA is the destination address on the WAN. NAT maps private (local) IP addresses to globally unique ones required for communication with hosts on other networks. It replaces the original IP source address (and TCP or UDP source port numbers for Many-to-One and Many-to-Many Overload NAT mapping) in each packet and then forwards it to the Internet. The Device keeps track of the original addresses and port numbers so incoming reply packets can have their original values restored. The following figure illustrates this. Figure 87 How NAT Works NAT Table LAN Inside Local IP Address 192.168.1.10 192.168.1.11 192.168.1.12 192.168.1.13 192.168.1.13 192.168.1.12 SA SA 192.168.1.10 IGA1 Inside Local Address (ILA) 192.168.1.11 190 Inside Global IP Address IGA 1 IGA 2 IGA 3 IGA 4 WAN Inside Global Address (IGA) 192.168.1.10 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 11 Network Address Translation (NAT) 11.8.4 NAT Application The following figure illustrates a possible NAT application, where three inside LANs (logical LANs using IP alias) behind the Device can communicate with three distinct WAN networks. Figure 88 NAT Application With IP Alias Port Forwarding: Services and Port Numbers The most often used port numbers are shown in the following table. Please refer to RFC 1700 for further information about port numbers. Please also refer to the Supporting CD for more examples and details on port forwarding and NAT. Table 64 Services and Port Numbers SERVICES PORT NUMBER ECHO FTP (File Transfer Protocol) 21 SMTP (Simple Mail Transfer Protocol) 25 DNS (Domain Name System) 53 Finger 79 HTTP (Hyper Text Transfer protocol or WWW, Web) 80 POP3 (Post Office Protocol) 110 NNTP (Network News Transport Protocol) 119 SNMP (Simple Network Management Protocol) 161 SNMP trap 162 PPTP (Point-to-Point Tunneling Protocol) 1723 VMG4380-B10A / VMG4325-B10A User’s Guide 191 Chapter 11 Network Address Translation (NAT) Port Forwarding Example Let's say you want to assign ports 21-25 to one FTP, Telnet and SMTP server (A in the example), port 80 to another (B in the example) and assign a default server IP address of 192.168.1.35 to a third (C in the example). You assign the LAN IP addresses and the ISP assigns the WAN IP address. The NAT network appears as a single host on the Internet. Figure 89 Multiple Servers Behind NAT Example A=192.168.1.33 192.168.1.1 B=192.168.1.34 IP address assigned by ISP C=192.168.1.35 192 D=192.168.1.36 VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 12 Dynamic DNS Setup 12.1 Overview DNS DNS (Domain Name System) is for mapping a domain name to its corresponding IP address and vice versa. The DNS server is extremely important because without it, you must know the IP address of a machine before you can access it. In addition to the system DNS server(s), each WAN interface (service) is set to have its own static or dynamic DNS server list. You can configure a DNS static route to forward DNS queries for certain domain names through a specific WAN interface to its DNS server(s). The Device uses a system DNS server (in the order you specify in the Broadband screen) to resolve domain names that do not match any DNS routing entry. After the Device receives a DNS reply from a DNS server, it creates a new entry for the resolved IP address in the routing table. Dynamic DNS Dynamic DNS allows you to update your current dynamic IP address with one or many dynamic DNS services so that anyone can contact you (in NetMeeting, CU-SeeMe, etc.). You can also access your FTP server or Web site on your own computer using a domain name (for instance myhost.dhs.org, where myhost is a name of your choice) that will never change instead of using an IP address that changes each time you reconnect. Your friends or relatives will always be able to call you even if they don't know your IP address. First of all, you need to have registered a dynamic DNS account with www.dyndns.org. This is for people with a dynamic IP from their ISP or DHCP server that would still like to have a domain name. The Dynamic DNS service provider will give you a password or key. 12.1.1 What You Can Do in this Chapter • Use the DNS Entry screen to view, configure, or remove DNS routes (Section 12.2 on page 194). • Use the Dynamic DNS screen to enable DDNS and configure the DDNS settings on the Device (Section 12.3 on page 195). VMG4380-B10A / VMG4325-B10A User’s Guide 193 Chapter 12 Dynamic DNS Setup 12.1.2 What You Need To Know DYNDNS Wildcard Enabling the wildcard feature for your host causes *.yourhost.dyndns.org to be aliased to the same IP address as yourhost.dyndns.org. This feature is useful if you want to be able to use, for example, www.yourhost.dyndns.org and still reach your hostname. If you have a private WAN IP address, then you cannot use Dynamic DNS. 12.2 The DNS Entry Screen Use this screen to view and configure DNS routes on the Device. Click Network Setting > DNS to open the DNS Entry screen. Figure 90 Network Setting > DNS > DNS Entry The following table describes the fields in this screen. Table 65 Network Setting > DNS > DNS Entry LABEL DESCRIPTION Add new DNS entry Click this to create a new DNS entry. This is the index number of the entry. Hostname This indicates the host name or domain name. IP Address This indicates the IP address assigned to this computer. Modify Click the Edit icon to edit the rule. Click the Delete icon to delete an existing rule. 194 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 12 Dynamic DNS Setup 12.2.1 Add/Edit DNS Entry You can manually add or edit the Device’s DNS name and IP address entry. Click Add new DNS entry in the DNS Entry screen or the Edit icon next to the entry you want to edit. The screen shown next appears. Figure 91 DNS Entry: Add/Edit The following table describes the labels in this screen. Table 66 DNS Entry: Add/Edit LABEL DESCRIPTION Host Name Enter the host name of the DNS entry. IP Address Enter the IP address of the DNS entry. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. 12.3 The Dynamic DNS Screen Use this screen to change your Device’s DDNS. Click Network Setting > DNS > Dynamic DNS. The screen appears as shown. Figure 92 Network Setting > DNS > Dynamic DNS VMG4380-B10A / VMG4325-B10A User’s Guide 195 Chapter 12 Dynamic DNS Setup The following table describes the fields in this screen. Table 67 Network Setting > DNS > > Dynamic DNS LABEL DESCRIPTION Dynamic DNS Select Enable to use dynamic DNS. Service Provider Select your Dynamic DNS service provider from the drop-down list box. Hostname Type the domain name assigned to your Device by your Dynamic DNS provider. You can specify up to two host names in the field separated by a comma (","). 196 Username Type your user name. Password Type the password assigned to you. Email If you select TZO in the Service Provider field, enter the user name you used to register for this service. Key If you select TZO in the Service Provider field, enter the password you used to register for this service. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 13 Interface Group 13.1 Overview By default, all LAN and WAN interfaces on the Device are in the same group and can communicate with each other. Create interface groups to have the Device assign the IP addresses in different domains to different groups. Each group acts as an independent network on the Device. This lets devices connected to an interface group’s LAN interfaces communicate through the interface group’s WAN or LAN interfaces but not other WAN or LAN interfaces. 13.1.1 What You Can Do in this Chapter The Interface Group screens let you create multiple networks on the Device (Section 13.2 on page 197). 13.2 The Interface Group Screen You can manually add a LAN interface to a new group. Alternatively, you can have the Device automatically add the incoming traffic and the LAN interface on which traffic is received to an interface group when its DHCP Vendor ID option information matches one listed for the interface group. Use the LAN screen to configure the private IP addresses the DHCP server on the Device assigns to the clients in the default and/or user-defined groups. If you set the Device to assign IP addresses based on the client’s DHCP Vendor ID option information, you must enable DHCP server and configure LAN TCP/IP settings for both the default and user-defined groups. See Chapter 8 on page 131 for more information. VMG4380-B10A / VMG4325-B10A User’s Guide 197 Chapter 13 Interface Group In the following example, the client that sends packets with the DHCP Vendor ID option set to MSFT 5.0 (meaning it is a Windows 2000 DHCP client) is assigned the IP address 192.168.2.2 and uses the WAN VDSL_PoE/ppp0.1 interface. Figure 93 Interface Grouping Application Default: ETH 2~4 192.168.1.x/24 eth10.0 Internet VDSL_PoE/ppp0.1 192.168.2.x/24 DHCP Vendor ID option: MSFT 5.0 Click Network Setting > Interface Group to open the following screen. Figure 94 Network Setting > Interface Group The following table describes the fields in this screen. Table 68 Network Setting > Interface Group LABEL DESCRIPTION Add New Interface Group Click this button to create a new interface group. Group Name This shows the descriptive name of the group. WAN Interface This shows the WAN interfaces in the group. LAN Interfaces This shows the LAN interfaces in the group. Criteria This shows the filtering criteria for the group. Modify Click the Delete icon to remove the group. Add Click this button to create a new group. 13.2.1 Interface Group Configuration Click the Add New Interface Group button in the Interface Group screen to open the following screen. Use this screen to create a new interface group. 198 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 13 Interface Group Note: An interface can belong to only one group at a time. Figure 95 Interface Group Configuration The following table describes the fields in this screen. Table 69 Interface Group Configuration LABEL DESCRIPTION Group Name Enter a name to identify this group. You can enter up to 30 characters. You can use letters, numbers, hyphens (-) and underscores (_). Spaces are not allowed. WAN Interface used in the grouping Select the WAN interface this group uses. The group can have up to one PTM interface and up to one ATM interface. Grouped LAN Interfaces Select one or more LAN interfaces (Ethernet LAN, HPNA or wireless LAN) in the Available LAN Interfaces list and use the left arrow to move them to the Grouped LAN Interfaces list to add the interfaces to this group. Available LAN Interfaces Select None to not add a WAN interface to this group. To remove a LAN or wireless LAN interface from the Grouped LAN Interfaces, use the right-facing arrow. Automatically Add Clients With the following DHCP Vendor IDs Click Add to identify LAN hosts to add to the interface group by criteria such as the type of the hardware or firmware. See Section 13.2.2 on page 200 for more information. This shows the index number of the rule. Filter Criteria This shows the filtering criteria. The LAN interface on which the matched traffic is received will belong to this group automatically. WildCard Support This shows if wildcard on DHCP option 60 is enabled. VMG4380-B10A / VMG4325-B10A User’s Guide 199 Chapter 13 Interface Group Table 69 Interface Group Configuration (continued) LABEL DESCRIPTION Remove Click the Remove icon to delete this rule from the Device. Apply Click Apply to save your changes back to the Device. Cancel Click Cancel to exit this screen without saving. 13.2.2 Interface Grouping Criteria Click the Add button in the Interface Grouping Configuration screen to open the following screen. Figure 96 Interface Grouping Criteria The following table describes the fields in this screen. Table 70 Interface Grouping Criteria LABEL DESCRIPTION Source MAC Address Enter the source MAC address of the packet. DHCP Option 60 Select this option and enter the Vendor Class Identifier (Option 60) of the matched traffic, such as the type of the hardware or firmware. Enable wildcard on DHCP option 60 option DHCP Option 61 IAID 200 Select this option to be able to use wildcards in the Vendor Class Identifier configured for DHCP option 60. Select this and enter the device identity of the matched traffic. Enter the Identity Association Identifier (IAID) of the device, for example, the WAN connection index number. VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 13 Interface Group Table 70 Interface Grouping Criteria (continued) LABEL DUID type DESCRIPTION Select DUID-LLT (DUID Based on Link-layer Address Plus Time) to enter the hardware type, a time value and the MAC address of the device. Select DUID-EN (DUID Assigned by Vendor Based upon Enterprise Number) to enter the vendor’s registered enterprise number. Select DUID-LL (DUID Based on Link-layer Address) to enter the device’s hardware type and hardware address (MAC address) in the following fields. Select Other to enter any string that identifies the device in the DUID field. DHCP Option 125 Select this and enter vendor specific information of the matched traffic. Enterprise Number Enter the vendor’s 32-bit enterprise number registered with the IANA (Internet Assigned Numbers Authority). Manufactur er OUI Specify the vendor’s OUI (Organization Unique Identifier). It is usually the first three bytes of the MAC address. Product Class Enter the product class of the device. Model Name Enter the model name of the device. Serial Number Enter the serial number of the device. Apply Click Apply to save your changes back to the Device. Cancel Click Cancel to exit this screen without saving. VMG4380-B10A / VMG4325-B10A User’s Guide 201 Chapter 13 Interface Group 202 VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 14 USB Service 14.1 Overview The Device has a USB port used to share files via a USB memory stick or a USB hard drive. In the USB Service screens, you can enable file-sharing server, media server, and printer server. 14.1.1 What You Can Do in this Chapter • Use the File Sharing screen to enable file-sharing server (Section 14.2 on page 204). • Use the Media Server screen to enable or disable the sharing of media files (Section 14.3 on page 206). • Use the Printer Server screen to enable the print server (Section 14.4 on page 207). 14.1.2 What You Need To Know The following terms and concepts may help as you read this chapter. 14.1.2.1 About File Sharing Workgroup name This is the name given to a set of computers that are connected on a network and share resources such as a printer or files. Windows automatically assigns the workgroup name when you set up a network. Shares When settings are set to default, each USB device connected to the Device is given a folder, called a “share”. If a USB hard drive connected to the Device has more than one partition, then each partition will be allocated a share. You can also configure a “share” to be a sub-folder or file on the USB device. File Systems A file system is a way of storing and organizing files on your hard drive and storage device. Often different operating systems such as Windows or Linux have different file systems. The file sharing feature on your Device supports File Allocation Table (FAT) and FAT32. Common Internet File System The Device uses Common Internet File System (CIFS) protocol for its file sharing functions. CIFS compatible computers can access the USB file storage devices connected to the Device. CIFS VMG4380-B10A / VMG4325-B10A User’s Guide 203 Chapter 14 USB Service protocol is supported on Microsoft Windows, Linux Samba and other operating systems (refer to your systems specifications for CIFS compatibility). 14.1.2.2 About Printer Server Print Server This is a computer or other device which manages one or more printers, and which sends print jobs to each printer from the computer itself or other devices. Operating System An operating system (OS) is the interface which helps you manage a computer. Common examples are Microsoft Windows, Mac OS or Linux. TCP/IP TCP/IP (Transmission Control Protocol/ Internet Protocol) is a set of communications protocols that most of the Internet runs on. Port A port maps a network service such as http to a process running on your computer, such as a process run by your web browser. When traffic from the Internet is received on your computer, the port number is used to identify which process running on your computer it is intended for. Supported OSs Your operating system must support TCP/IP ports for printing and be compatible with the RAW (port 9100) protocol. The following OSs support Device’s printer sharing feature. • Microsoft Windows 95, Windows 98 SE (Second Edition), Windows Me, Windows NT 4.0, Windows 2000, Windows XP or Macintosh OS X. 14.2 The File Sharing Screen You can share files on a USB memory stick or hard drive connected to your Device with users on your network. 204 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 14 USB Service The following figure is an overview of the Device’s file server feature. Computers A and B can access files on a USB device (C) which is connected to the Device. Figure 97 File Sharing Overview The Device will not be able to join the workgroup if your local area network has restrictions set up that do not allow devices to join a workgroup. In this case, contact your network administrator. 14.2.1 Before You Begin Make sure the Device is connected to your network and turned on. Connect the USB device to one of the Device’s USB port. Make sure the Device is connected to your network. The Device detects the USB device and makes its contents available for browsing. If you are connecting a USB hard drive that comes with an external power supply, make sure it is connected to an appropriate power source that is on. Note: If your USB device cannot be detected by the Device, see the troubleshooting for suggestions. Use this screen to set up file sharing using the Device. To access this screen, click Network Setting > USB Service > File Sharing. Figure 98 Network Setting > USB Service > File Sharing VMG4380-B10A / VMG4325-B10A User’s Guide 205 Chapter 14 USB Service Each field is described in the following table. Table 71 Network Setting > Home Networking > File Sharing LABEL DESCRIPTION File Sharing Services Select Enable to activate file sharing through the Device. Host Name Enter the host name on the share. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. 14.3 The Media Server Screen The media server feature lets anyone on your network play video, music, and photos from the USB storage device connected to your Device (without having to copy them to another computer). The Device can function as a DLNA-compliant media server. The Device streams files to DLNA-compliant media clients (like Windows Media Player). The Digital Living Network Alliance (DLNA) is a group of personal computer and electronics companies that works to make products compatible in a home network. The Device media server enables you to: • Publish all shares for everyone to play media files in the USB storage device connected to the Device. • Use hardware-based media clients like the DMA-2500 to play the files. Note: Anyone on your network can play the media files in the published shares. No user name and password or other form of security is used. The media server is enabled by default with the video, photo, and music shares published. To change your Device’s media server settings, click Network Setting > USB Service > Media Server. The screen appears as shown. Figure 99 Network Setting > USB Service > Media Server 206 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 14 USB Service The following table describes the labels in this menu. Table 72 Network Setting > USB Service > Media Server LABEL DESCRIPTION Media Server Select Enable to have the Device function as a DLNA-compliant media server. Enable the media server to let (DLNA-compliant) media clients on your network play media files located in the shares. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. 14.4 The Printer Server Screen The Device allows you to share a USB printer on your LAN. You can do this by connecting a USB printer to one of the USB ports on the Device and then adding the printer on the computers connected to your network. See Section 4.11 on page 62 for instructions on adding a printer on your computer. Figure 100 Sharing a USB Printer 14.4.1 Before You Begin To configure the print server you need the following: • Your Device must be connected to your computer and any other devices on your network. The USB printer must be connected to your Device. • A USB printer with the driver already installed on your computer. • See Section 4.11 on page 62 for instructions on adding a printer on your computer. Note: Your printer’s installation instructions may ask that you connect the printer to your computer. Connect your printer to the Device instead. Use this screen to enable or disable sharing of a USB printer via your Device. VMG4380-B10A / VMG4325-B10A User’s Guide 207 Chapter 14 USB Service To access this screen, click Network Setting > USB Service > Printer Server. Figure 101 Network Setting > USB Service > Printer Server The following table describes the labels in this menu. Table 73 Network Setting > USB Service > Print Server 208 LABEL DESCRIPTION Printer Server Select Enable to have the Device share a USB printer. Printer Name Enter the name of the printer. Make and model Enter the manufacturer and model number of the printer. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 15 Firewall 15.1 Overview This chapter shows you how to enable and configure the Device’s security settings. Use the firewall to protect your Device and network from attacks by hackers on the Internet and control access to it. By default the firewall: • allows traffic that originates from your LAN computers to go to all other networks. • blocks traffic that originates on other networks from going to the LAN. The following figure illustrates the default firewall action. User A can initiate an IM (Instant Messaging) session from the LAN to the WAN (1). Return traffic for this session is also allowed (2). However other traffic initiated from the WAN is blocked (3 and 4). Figure 102 Default Firewall Action WAN LAN 15.1.1 What You Can Do in this Chapter • Use the General screen to configure the security level of the firewall on the Device (Section 15.2 on page 211). • Use the Service screen to add or remove predefined Internet services and configure firewall rules (Section 15.3 on page 211). • Use the Access Control screen to view and configure incoming/outgoing filtering rules (Section 15.4 on page 213). • Use the DoS screen to activate protection against Denial of Service (DoS) attacks (Section 15.5 on page 216). VMG4380-B10A / VMG4325-B10A User’s Guide 209 Chapter 15 Firewall 15.1.2 What You Need to Know SYN Attack A SYN attack floods a targeted system with a series of SYN packets. Each packet causes the targeted system to issue a SYN-ACK response. While the targeted system waits for the ACK that follows the SYN-ACK, it queues up all outstanding SYN-ACK responses on a backlog queue. SYNACKs are moved off the queue only when an ACK comes back or when an internal timer terminates the three-way handshake. Once the queue is full, the system will ignore all incoming SYN requests, making the system unavailable for legitimate users. DoS Denials of Service (DoS) attacks are aimed at devices and networks with a connection to the Internet. Their goal is not to steal information, but to disable a device or network so users no longer have access to network resources. The ZyXEL Device is pre-configured to automatically detect and thwart all known DoS attacks. DDoS A DDoS attack is one in which multiple compromised systems attack a single target, thereby causing denial of service for users of the targeted system. LAND Attack In a LAND attack, hackers flood SYN packets into the network with a spoofed source IP address of the target system. This makes it appear as if the host computer sent the packets to itself, making the system unavailable while the target system tries to respond to itself. Ping of Death Ping of Death uses a "ping" utility to create and send an IP packet that exceeds the maximum 65,536 bytes of data allowed by the IP specification. This may cause systems to crash, hang or reboot. SPI Stateful Packet Inspection (SPI) tracks each connection crossing the firewall and makes sure it is valid. Filtering decisions are based not only on rules but also context. For example, traffic from the WAN may only be allowed to cross the firewall in response to a request from the LAN. 210 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 15 Firewall 15.2 The Firewall Screen Use this screen to set the security level of the firewall on the Device. Firewall rules are grouped based on the direction of travel of packets to which they apply. Click Security > Firewall to display the General screen. Figure 103 Security > Firewall > General The following table describes the labels in this screen. Table 74 Security > Firewall > General LABEL DESCRIPTION Firewall Select Enable to activate the firewall feature on the Device. Easy Select Easy to allow LAN to WAN and WAN to LAN packet directions. Medium Select Medium to allow LAN to WAN but deny WAN to LAN packet directions. High Select High to deny LAN to WAN and WAN to LAN packet directions. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. 15.3 The Service Screen You can configure customized services and port numbers in the Service screen. For a comprehensive list of port numbers and services, visit the IANA (Internet Assigned Number Authority) website. See Appendix F on page 349 for some examples. VMG4380-B10A / VMG4325-B10A User’s Guide 211 Chapter 15 Firewall Click Security > Firewall > Service to display the following screen. Figure 104 Security > Firewall > Service The following table describes the labels in this screen. Table 75 Security > Firewall > Service LABEL DESCRIPTION Add new service entry Click this to add a new service. Name This is the name of your customized service. Description This is the description of your customized service. Ports/Protocol Number This shows the IP protocol (TCP, UDP, ICMP, or TCP/UDP) and the port number or range of ports that defines your customized service. Other and the protocol number displays if the service uses another IP protocol. Modify Click the Edit icon to edit the entry. Click the Delete icon to remove this entry. 15.3.1 Add/Edit a Service Use this screen to add a customized service rule that you can use in the firewall’s ACL rule configuration. Click Add new service entry or the edit icon next to an existing service rule in the Service screen to display the following screen. Figure 105 Service: Add/Edit 212 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 15 Firewall The following table describes the labels in this screen. Table 76 Service: Add/Edit LABEL DESCRIPTION Protocol Choose the IP protocol (TCP, UDP, ICMP, or Other) that defines your customized port from the drop-down list box. Select Other to be able to enter a protocol number. Source/ Destination Port These fields are displayed if you select TCP or UDP as the IP port. Select Single to specify one port only or Range to specify a span of ports that define your customized service. If you select Any, the service is applied to all ports. Type a single port number or the range of port numbers that define your customized service. Protocol Number This field is displayed if you select Other as the protocol. Add Click this to add the protocol to the Rule List below. Enter the protocol number of your customized port. Rule List Protocol This is the IP port (TCP, UDP, ICMP, or Other) that defines your customized port. Ports/Protocol Number For TCP, UDP, ICMP, or TCP/UDP protocol rules this shows the port number or range that defines the custom service. For other IP protocol rules this shows the protocol number. Modify Click the Delete icon to remove the rule. Service Name Enter a unique name (up to 32 printable English keyboard characters, including spaces) for your customized port. Service Description Enter a description for your customized port. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. 15.4 The Access Control Screen Click Security > Firewall > Access Control to display the following screen. This screen displays a list of the configured incoming or outgoing filtering rules. Figure 106 Security > Firewall > Access Control VMG4380-B10A / VMG4325-B10A User’s Guide 213 Chapter 15 Firewall The following table describes the labels in this screen. Table 77 Security > Firewall > Access Control LABEL DESCRIPTION DoS Protection DoS (Denial of Service) attacks can flood your Internet connection with invalid packets and connection requests, using so much bandwidth and so many resources that Internet access becomes unavailable. Select the Enable check box to enable protection against DoS attacks. Add new ACL rule Click this to go to add a filter rule for incoming or outgoing IP traffic. This is the index number of the entry. Name This displays the name of the rule. Src IP This displays the source IP addresses to which this rule applies. Please note that a blank source address is equivalent to Any. Dst IP This displays the destination IP addresses to which this rule applies. Please note that a blank destination address is equivalent to Any. Service This displays the transport layer protocol that defines the service and the direction of traffic to which this rule applies. Action This field displays whether the rule silently discards packets (DROP), discards packets and sends a TCP reset packet or an ICMP destination-unreachable message to the sender (REJECT) or allows the passage of packets (ACCEPT). Modify Click the Edit icon to edit the rule. Click the Delete icon to delete an existing rule. Note that subsequent rules move up by one when you take this action. Click the Move To icon to change the order of the rule. Enter the number in the # field. 214 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 15 Firewall 15.4.1 Add/Edit an ACL Rule Click Add new ACL rule or the Edit icon next to an existing ACL rule in the Access Control screen. The following screen displays. Figure 107 Access Control: Add/Edit The following table describes the labels in this screen. Table 78 Access Control: Add/Edit LABEL DESCRIPTION Filter Name Enter a descriptive name of up to 16 alphanumeric characters, not including spaces, underscores, and dashes. You must enter the filter name to add an ACL rule. This field is read-only if you are editing the ACL rule. Order Select the order of the ACL rule. Select Source Device Select the source device to which the ACL rule applies. If you select Specific IP Address, enter the source IP address in the field below. Source IP Address Enter the source IP address. Select Destination Device Select the destination device to which the ACL rule applies. If you select Specific IP Address, enter the destiniation IP address in the field below. Destination IP Address Enter the destination IP address. VMG4380-B10A / VMG4325-B10A User’s Guide 215 Chapter 15 Firewall Table 78 Access Control: Add/Edit (continued) LABEL DESCRIPTION IP Type Select whether your IP type is IPv4 or IPv6. Select Protocol Select the transport layer protocol that defines your customized port from the drop-down list box. The specific protocol rule sets you add in the Security > Firewall > Service > Add screen display in this list. If you want to configure a customized protocol, select Specific Service. Protocol This field is displayed only when you select Specific Protocol in Select Protocol. Choose the IP port (TCP/UDP, TCP, UDP, ICMP, or ICMPv6) that defines your customized port from the drop-down list box. Custom Source Port This field is displayed only when you select Specific Protocol in Select Protocol. Custom Destination Port This field is displayed only when you select Specific Protocol in Select Protocol. Policy Use the drop-down list box to select whether to discard (DROP), deny and send an ICMP destination-unreachable message to the sender of (REJECT) or allow the passage of (ACCEPT) packets that match this rule. Direction Use the drop-down list box to select the direction of traffic to which this rule applies. Enable Rate Limit Select this check box to set a limit on the upstream/downstream transmission rate for the specified protocol. Enter a single port number or the range of port numbers of the source. Enter a single port number or the range of port numbers of the destination. Specify how many packets per minute or second the transmission rate is. Scheduler Rules Select a schedule rule for this ACL rule form the drop-down list box. You can configure a new schedule rule by click Add New Rule. This will bring you to the Security > Scheduler Rules screen. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. 15.5 The DoS Screen DoS (Denial of Service) attacks can flood your Internet connection with invalid packets and connection requests, using so much bandwidth and so many resources that Internet access becomes unavailable. Use the DoS screen to activate protection against DoS attacks. Click Security > Firewall > DoS to display the following screen. Figure 108 Security > Firewall > DoS 216 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 15 Firewall The following table describes the labels in this screen. Table 79 Security > Firewall > DoS LABEL DESCRIPTION DoS Protection Blocking Select Enable to enable protection against DoS attacks. Deny Ping Response Select Enable to block ping request packets. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4380-B10A / VMG4325-B10A User’s Guide 217 Chapter 15 Firewall 218 VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 16 MAC Filter 16.1 Overview You can configure the Device to permit access to clients based on their MAC addresses in the MAC Filter screen. This applies to wired and wireless connections. Every Ethernet device has a unique MAC (Media Access Control) address. The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters, for example, 00:A0:C5:00:00:02. You need to know the MAC addresses of the devices to configure this screen. 16.2 The MAC Filter Screen Use this screen to allow wireless and LAN clients access to the Device. Click Security > MAC Filter. The screen appears as shown. Figure 109 Security > MAC Filter VMG4380-B10A / VMG4325-B10A User’s Guide 219 Chapter 16 MAC Filter The following table describes the labels in this screen. Table 80 Security > MAC Filter LABEL DESCRIPTION MAC Address Filter Select Enable to activate the MAC filter function. Set This is the index number of the MAC address. Allow Select Allow to permit access to the Device. MAC addresses not listed will be denied access to the Device. If you clear this, the MAC Address field for this set clears. 220 Host name Enter the host name of the wireless or LAN clients that are allowed access to the Device. MAC Address Enter the MAC addresses of the wireless or LAN clients that are allowed access to the Device in these address fields. Enter the MAC addresses in a valid MAC address format, that is, six hexadecimal character pairs, for example, 12:34:56:78:9a:bc. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 17 Parental Control 17.1 Overview Parental control allows you to block web sites with the specific URL. You can also define time periods and days during which the Device performs parental control on a specific user. 17.2 The Parental Control Screen Use this screen to enable parental control, view the parental control rules and schedules. Click Security > Parental Control to open the following screen. Figure 110 Security > Parental Control The following table describes the fields in this screen. Table 81 Security > Parental Control LABEL DESCRIPTION Parental Control Select Enable to activate parental control. Add new PCP Click this if you want to configure a new parental control rule. This shows the index number of the rule. Status This indicates whether the rule is active or not. A yellow bulb signifies that this rule is active. A gray bulb signifies that this rule is not active. PCP Name This shows the name of the rule. Home Network User (MAC) This shows the MAC address of the LAN user’s computer to which this rule applies. VMG4380-B10A / VMG4325-B10A User’s Guide 221 Chapter 17 Parental Control Table 81 Security > Parental Control (continued) LABEL DESCRIPTION Internet Access Schedule This shows the day(s) and time on which parental control is enabled. Network Service This shows whether the network service is configured. If not, None will be shown. Website Block This shows whether the website block is configured. If not, None will be shown. Modify Click the Edit icon to go to the screen where you can edit the rule. Click the Delete icon to delete an existing rule. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. 17.2.1 Add/Edit a Parental Control Rule Click Add new PCP in the Parental Control screen to add a new rule or click the Edit icon next to an existing rule to edit it. Use this screen to configure a restricted access schedule and/or URL filtering settings to block the users on your network from accessing certain web sites. Figure 111 Parental Control Rule: Add/Edit 222 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 17 Parental Control The following table describes the fields in this screen. Table 82 Parental Control Rule: Add/Edit LABEL DESCRIPTION General Active Select the checkbox to activate this parental control rule. Parental Control Profile Name Enter a descriptive name for the rule. Home Network User Select the LAN user that you want to apply this rule to from the drop-down list box. If you select Custom, enter the LAN user’s MAC address. If you select All, the rule applies to all LAN users. Internet Access Schedule Day Select check boxes for the days that you want the Device to perform parental control. Time Drag the time bar to define the time that the LAN user is allowed access. Network Service Network Service Setting If you select Block, the Device prohibits the users from viewing the Web sites with the URLs listed below. If you select Allow, the Device blocks access to all URLs except ones listed below. Add new service Click this to show a screen in which you can add a new service rule. You can configure the Service Name, Protocol, and Name of the new rule. This shows the index number of the rule. Select the checkbox next to the rule to activate it. Service Name This shows the name of the rule. Protocol:Port This shows the protocol and the port of the rule. Modify Click the Edit icon to go to the screen where you can edit the rule. Click the Delete icon to delete an existing rule. Blocked Site/ URL Keyword Click Add to show a screen to enter the URL of web site or URL keyword to which the Device blocks access. Click Delete to remove it. Apply Click this button to save your settings back to the Device. Cancel Click Cancel to restore your previously saved settings. VMG4380-B10A / VMG4325-B10A User’s Guide 223 Chapter 17 Parental Control 224 VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 18 Scheduler Rules 18.1 Overview You can define time periods and days during which the Device performs scheduled rules of certain features (such as Firewall Access Control, Parental Control) on a specific user in the Scheduler Rules screen. 18.2 The Scheduler Rules Screen Use this screen to view, add, or edit time schedule rules. Click Security > Scheduler Rules to open the following screen. Figure 112 Security > Scheduler Rules The following table describes the fields in this screen. Table 83 Security > Scheduler Rules LABEL DESCRIPTION Add new rule Click this to create a new rule. This is the index number of the entry. Rule Name This shows the name of the rule. Day This shows the day(s) on which this rule is enabled. Time This shows the period of time on which this rule is enabled. Description This shows the description of this rule. Modify Click the Edit icon to edit the schedule. Click the Delete icon to delete a scheduler rule. Note: You cannot delete a scheduler rule once it is applied to a certain feature. VMG4380-B10A / VMG4325-B10A User’s Guide 225 Chapter 18 Scheduler Rules 18.2.1 Add/Edit a Schedule Click the Add button in the Scheduler Rules screen or click the Edit icon next to a schedule rule to open the following screen. Use this screen to configure a restricted access schedule for a specific user on your network. Figure 113 Scheduler Rules: Add/Edit The following table describes the fields in this screen. Table 84 Scheduler Rules: Add/Edit 226 LABEL DESCRIPTION Rule Name Enter a name (up to 31 printable English keyboard characters, not including spaces) for this schedule. Day Select check boxes for the days that you want the Device to perform this scheduler rule. Time if Day Range Enter the time period of each day, in 24-hour format, during which parental control will be enforced. Description Enter a description for this scheduler rule. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 19 Certificates 19.1 Overview The Device can use certificates (also called digital IDs) to authenticate users. Certificates are based on public-private key pairs. A certificate contains the certificate owner’s identity and public key. Certificates provide a way to exchange public keys for use in authentication. 19.1.1 What You Can Do in this Chapter • The Local Certificates screen lets you generate certification requests and import the Device's CA-signed certificates (Section 19.4 on page 231). • The Trusted CA screen lets you save the certificates of trusted CAs to the Device (Section 19.4 on page 231). 19.2 What You Need to Know The following terms and concepts may help as you read through this chapter. Certification Authority A Certification Authority (CA) issues certificates and guarantees the identity of each certificate owner. There are commercial certification authorities like CyberTrust or VeriSign and government certification authorities. The certification authority uses its private key to sign certificates. Anyone can then use the certification authority's public key to verify the certificates. You can use the Device to generate certification requests that contain identifying information and public keys and then send the certification requests to a certification authority. VMG4380-B10A / VMG4325-B10A User’s Guide 227 Chapter 19 Certificates 19.3 The Local Certificates Screen Click Security > Certificates to open the Local Certificates screen. This is the Device’s summary list of certificates and certification requests. Figure 114 Security > Certificates > Local Certificates The following table describes the labels in this screen. Table 85 Security > Certificates > Local Certificates LABEL DESCRIPTION Private Key is protected by a password? Select the checkbox and enter the private key into the text box to store it on the Device. The private key should not exceed 63 ASCII characters (not including spaces). Browse... Click this to find the certificate file you want to upload. Import Certificate Click this button to save the certificate that you have enrolled from a certification authority from your computer to the Device. Create Certificate Request Click this button to go to the screen where you can have the Device generate a certification request. Current File This field displays the name used to identify this certificate. It is recommended that you give each certificate a unique name. Subject This field displays identifying information about the certificate’s owner, such as CN (Common Name), OU (Organizational Unit or department), O (Organization or company) and C (Country). It is recommended that each certificate have unique subject information. Issuer This field displays identifying information about the certificate’s issuing certification authority, such as a common name, organizational unit or department, organization or company and country. Valid From This field displays the date that the certificate becomes applicable. The text displays in red and includes a Not Yet Valid! message if the certificate has not yet become applicable. Valid To This field displays the date that the certificate expires. The text displays in red and includes an Expiring! or Expired! message if the certificate is about to expire or has already expired. Modify Click the View icon to open a screen with an in-depth list of information about the certificate (or certification request). For a certification request, click Load Signed to import the signed certificate. Click the Remove icon to delete the certificate (or certification request). You cannot delete a certificate that one or more features is configured to use. 228 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 19 Certificates 19.3.1 Create Certificate Request Click Security > Certificates > Local Certificates and then Create Certificate Request to open the following screen. Use this screen to have the Device generate a certification request. Figure 115 Create Certificate Request The following table describes the labels in this screen. Table 86 Create Certificate Request LABEL DESCRIPTION Certificate Name Type up to 63 ASCII characters (not including spaces) to identify this certificate. Common Name Select Auto to have the Device configure this field automatically. Or select Customize to enter it manually. Type the IP address (in dotted decimal notation), domain name or e-mail address in the field provided. The domain name or e-mail address can be up to 63 ASCII characters. The domain name or e-mail address is for identification purposes only and can be any string. Organization Name Type up to 63 characters to identify the company or group to which the certificate owner belongs. You may use any character, including spaces, but the Device drops trailing spaces. State/Province Name Type up to 32 characters to identify the state or province where the certificate owner is located. You may use any character, including spaces, but the Device drops trailing spaces. Country/Region Name Select a country to identify the nation where the certificate owner is located. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. After you click Apply, the following screen displays to notify you that you need to get the certificate request signed by a Certificate Authority. If you already have, click Load_Signed to import the signed certificate into the Device. Otherwise click Back to return to the Local Certificates screen. VMG4380-B10A / VMG4325-B10A User’s Guide 229 Chapter 19 Certificates Figure 116 Certificate Request Created 19.3.2 Load Signed Certificate After you create a certificate request and have it signed by a Certificate Authority, in the Local Certificates screen click the certificate request’s Load Signed icon to import the signed certificate into the Device. Note: You must remove any spaces from the certificate’s filename before you can import it. Figure 117 Load Signed Certificate 230 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 19 Certificates The following table describes the labels in this screen. Table 87 Load Signed Certificate LABEL DESCRIPTION Certificate Name This is the name of the signed certificate. Certificate Copy and paste the signed certificate into the text box to store it on the Device. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. 19.4 The Trusted CA Screen Click Security > Certificates > Trusted CA to open the following screen. This screen displays a summary list of certificates of the certification authorities that you have set the Device to accept as trusted. The Device accepts any valid certificate signed by a certification authority on this list as being trustworthy; thus you do not need to import any certificate that is signed by one of these certification authorities. Figure 118 Security > Certificates > Trusted CA The following table describes the fields in this screen. Table 88 Security > Certificates > Trusted CA LABEL DESCRIPTION Import Certificate Click this button to open a screen where you can save the certificate of a certification authority that you trust to the Device. This is the index number of the entry. Name This field displays the name used to identify this certificate. Subject This field displays information that identifies the owner of the certificate, such as Common Name (CN), OU (Organizational Unit or department), Organization (O), State (ST) and Country (C). It is recommended that each certificate have unique subject information. Type This field displays general information about the certificate. ca means that a Certification Authority signed the certificate. Modify Click the View icon to open a screen with an in-depth list of information about the certificate (or certification request). Click the Remove button to delete the certificate (or certification request). You cannot delete a certificate that one or more features is configured to use. VMG4380-B10A / VMG4325-B10A User’s Guide 231 Chapter 19 Certificates 19.4.1 View Trusted CA Certificate Click the View icon in the Trusted CA screen to open the following screen. Use this screen to view in-depth information about the certification authority’s certificate. Figure 119 Trusted CA: View The following table describes the fields in this screen. Table 89 Trusted CA: View LABEL DESCRIPTION Name This field displays the identifying name of this certificate. Type This field displays general information about the certificate. ca means that a Certification Authority signed the certificate. Subject This field displays information that identifies the owner of the certificate, such as Common Name (CN), Organizational Unit (OU), Organization (O) and Country (C). Certificate This read-only text box displays the certificate in Privacy Enhanced Mail (PEM) format. PEM uses base 64 to convert the binary certificate into a printable form. You can copy and paste the certificate into an e-mail to send to friends or colleagues or you can copy and paste the certificate into a text editor and save the file on a management computer for later distribution (via floppy disk for example). Back 232 Click Back to return to the previous screen. VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 19 Certificates 19.4.2 Import Trusted CA Certificate Click the Import Certificate button in the Trusted CA screen to open the following screen. The Device trusts any valid certificate signed by any of the imported trusted CA certificates. Figure 120 Trusted CA: Import Certificate The following table describes the fields in this screen. Table 90 Trusted CA: Import Certificate LABEL DESCRIPTION Certificate File Path Type in the location of the certificate you want to upload in this field or click Browse ... to find it. Enable Trusted CA for 802.1x Authentication If you select this checkbox, the trusted CA will be used for 802.1x authentication. The selected trusted CA will be displayed in the Network Setting > Broadband > 802.1x: Edit screen. Certificate Copy and paste the certificate into the text box to store it on the Device. OK Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4380-B10A / VMG4325-B10A User’s Guide 233 Chapter 19 Certificates 234 VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 20 Log 20.1 Overview The web configurator allows you to choose which categories of events and/or alerts to have the Device log and then display the logs or have the Device send them to an administrator (as e-mail) or to a syslog server. 20.1.1 What You Can Do in this Chapter • Use the System Log screen to see the system logs (Section 20.2 on page 236). • Use the Security Log screen to see the security-related logs for the categories that you select (Section 20.3 on page 237). 20.1.2 What You Need To Know The following terms and concepts may help as you read this chapter. Alerts and Logs An alert is a type of log that warrants more serious attention. They include system errors, attacks (access control) and attempted access to blocked web sites. Some categories such as System Errors consist of both logs and alerts. You may differentiate them by their color in the View Log screen. Alerts display in red and logs display in black. Syslog Overview The syslog protocol allows devices to send event notification messages across an IP network to syslog servers that collect the event messages. A syslog-enabled device can generate a syslog message and send it to a syslog server. Syslog is defined in RFC 3164. The RFC defines the packet format, content and system log related information of syslog messages. Each syslog message has a facility and severity level. The syslog facility identifies a file in the syslog server. Refer to the documentation of your syslog program for details. The following table describes the syslog severity levels. Table 91 Syslog Severity Levels CODE SEVERITY Emergency: The system is unusable. Alert: Action must be taken immediately. Critical: The system condition is critical. Error: There is an error condition on the system. Warning: There is a warning condition on the system. VMG4380-B10A / VMG4325-B10A User’s Guide 235 Chapter 20 Log Table 91 Syslog Severity Levels CODE SEVERITY Notice: There is a normal but significant condition on the system. Informational: The syslog contains an informational message. Debug: The message is intended for debug-level purposes. 20.2 The System Log Screen Use the System Log screen to see the system logs. Click System Monitor > Log to open the System Log screen. Figure 121 System Monitor > Log > System Log The following table describes the fields in this screen. Table 92 System Monitor > Log > System Log LABEL DESCRIPTION Level Select a severity level from the drop-down list box. This filters search results according to the severity level you have selected. When you select a severity, the Device searches through all logs of that severity or higher. Category Select the type of logs to display. Clear Log Click this to delete all the logs. Refresh Click this to renew the log screen. Export Log Click this to export the selected log(s). Email Log Now Click this to send the log file(s) to the E-mail address you specify in the Maintenance > Logs Setting screen. System Log 236 This field is a sequential value and is not associated with a specific entry. Time This field displays the time the log was recorded. Facility The log facility allows you to send logs to different files in the syslog server. Refer to the documentation of your syslog program for more details. Level This field displays the severity level of the logs that the device is to send to this syslog server. Messages This field states the reason for the log. VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 20 Log 20.3 The Security Log Screen Use the Security Log screen to see the security-related logs for the categories that you select. Click System Monitor > Log > Security Log to open the following screen. Figure 122 System Monitor > Log > Security Log The following table describes the fields in this screen. Table 93 System Monitor > Log > Security Log LABEL DESCRIPTION Level Select a severity level from the drop-down list box. This filters search results according to the severity level you have selected. When you select a severity, the Device searches through all logs of that severity or higher. Category Select the type of logs to display. Clear Log Click this to delete all the logs. Refresh Click this to renew the log screen. Export Log Click this to export the selected log(s). Email Log Now Click this to send the log file(s) to the E-mail address you specify in the Maintenance > Logs Setting screen. This field is a sequential value and is not associated with a specific entry. Time This field displays the time the log was recorded. Facility The log facility allows you to send logs to different files in the syslog server. Refer to the documentation of your syslog program for more details. Level This field displays the severity level of the logs that the device is to send to this syslog server. Messages This field states the reason for the log. VMG4380-B10A / VMG4325-B10A User’s Guide 237 Chapter 20 Log 238 VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 21 Traffic Status 21.1 Overview Use the Traffic Status screens to look at network traffic status and statistics of the WAN and LAN interfaces. 21.1.1 What You Can Do in this Chapter • Use the WAN screen to view the WAN traffic statistics (Section 21.2 on page 239). • Use the LAN screen to view the LAN traffic statistics (Section 21.3 on page 241). 21.2 The WAN Status Screen Click System Monitor > Traffic Status to open the WAN screen. The figure in this screen shows the number of bytes received and sent on the Device. Figure 123 System Monitor > Traffic Status > WAN VMG4380-B10A / VMG4325-B10A User’s Guide 239 Chapter 21 Traffic Status The following table describes the fields in this screen. Table 94 System Monitor > Traffic Status > WAN LABEL DESCRIPTION Connected Interface This shows the name of the WAN interface that is currently connected. Packets Sent Data This indicates the number of transmitted packets on this interface. Error This indicates the number of frames with errors transmitted on this interface. Drop This indicates the number of outgoing packets dropped on this interface. Packets Received Data This indicates the number of received packets on this interface. Error This indicates the number of frames with errors received on this interface. Drop This indicates the number of received packets dropped on this interface. more...hide more Click more... to show more information. Click hide more to hide them. Disabled Interface This shows the name of the WAN interface that is currently disconnected. Packets Sent Data This indicates the number of transmitted packets on this interface. Error This indicates the number of frames with errors transmitted on this interface. Drop This indicates the number of outgoing packets dropped on this interface. Packets Received 240 Data This indicates the number of received packets on this interface. Error This indicates the number of frames with errors received on this interface. Drop This indicates the number of received packets dropped on this interface. VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 21 Traffic Status 21.3 The LAN Status Screen Click System Monitor > Traffic Status > LAN to open the following screen. The figure in this screen shows the interface that is currently connected on the Device. Figure 124 System Monitor > Traffic Status > LAN The following table describes the fields in this screen. Table 95 System Monitor > Traffic Status > LAN LABEL DESCRIPTION Refresh Interval Select how often you want the Device to update this screen. Interface This shows the LAN or WLAN interface. Bytes Sent This indicates the number of bytes transmitted on this interface. more...hide more Click more... to show more information. Click hide more to hide them. Interface This shows the LAN or WLAN interface. Sent (Packets) Data This indicates the number of transmitted packets on this interface. Error This indicates the number of frames with errors transmitted on this interface. Drop This indicates the number of outgoing packets dropped on this interface. Received (Packets) Data This indicates the number of received packets on this interface. Error This indicates the number of frames with errors received on this interface. Drop This indicates the number of received packets dropped on this interface. VMG4380-B10A / VMG4325-B10A User’s Guide 241 Chapter 21 Traffic Status 242 VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 22 ARP Table 22.1 Overview Address Resolution Protocol (ARP) is a protocol for mapping an Internet Protocol address (IP address) to a physical machine address, also known as a Media Access Control or MAC address, on the local area network. An IP (version 4) address is 32 bits long. In an Ethernet LAN, MAC addresses are 48 bits long. The ARP Table maintains an association between each MAC address and its corresponding IP address. 22.1.1 How ARP Works When an incoming packet destined for a host device on a local area network arrives at the device, the device's ARP program looks in the ARP Table and, if it finds the address, sends it to the device. If no entry is found for the IP address, ARP broadcasts the request to all the devices on the LAN. The device fills in its own MAC and IP address in the sender address fields, and puts the known IP address of the target in the target IP address field. In addition, the device puts all ones in the target MAC field (FF.FF.FF.FF.FF.FF is the Ethernet broadcast address). The replying device (which is either the IP address of the device being sought or the router that knows the way) replaces the broadcast address with the target's MAC address, swaps the sender and target pairs, and unicasts the answer directly back to the requesting machine. ARP updates the ARP Table for future reference and then sends the packet to the MAC address that replied. 22.2 ARP Table Screen Use the ARP table to view IP-to-MAC address mapping(s). To open this screen, click System Monitor > ARP Table. Figure 125 System Monitor > ARP Table The following table describes the labels in this screen. Table 96 System Monitor > ARP Table LABEL DESCRIPTION This is the ARP table entry number. IP Address This is the learned IP address of a device connected to a port. VMG4380-B10A / VMG4325-B10A User’s Guide 243 Chapter 22 ARP Table Table 96 System Monitor > ARP Table (continued) LABEL 244 DESCRIPTION MAC Address This is the MAC address of the device with the listed IP address. Device This is the type of interface used by the device. You can click on the device type to go to its configuration screen. VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 23 Routing Table 23.1 Overview Routing is based on the destination address only and the Device takes the shortest path to forward a packet. 23.2 The Routing Table Screen Click System Monitor > Routing Table to open the following screen. Figure 126 System Monitor > Routing Table The following table describes the labels in this screen. Table 97 System Monitor > Routing Table LABEL DESCRIPTION Destination This indicates the destination IP address of this route. Gateway This indicates the IP address of the gateway that helps forward this route’s traffic. Subnet Mask This indicates the destination subnet mask of this route. Flag This indicates the route status. U-Up: The route is up. !-Reject: The route is blocked and will force a route lookup to fail. G-Gateway: The route uses a gateway to forward traffic. H-Host: The target of the route is a host. R-Reinstate: The route is reinstated for dynamic routing. D-Dynamic (redirect): The route is dynamically installed by a routing daemon or redirect. M-Modified (redirect): The route is modified from a routing daemon or redirect. Metric The metric represents the "cost of transmission". A router determines the best route for transmission by choosing a path with the lowest "cost". The smaller the number, the lower the "cost". VMG4380-B10A / VMG4325-B10A User’s Guide 245 Chapter 23 Routing Table Table 97 System Monitor > Routing Table (continued) LABEL DESCRIPTION Service This indicates the name of the service used to forward the route. Interface This indicates the name of the interface through which the route is forwarded. br0 indicates the LAN interface. ptm0 indicates the WAN interface using IPoE or in bridge mode. ppp0 indicates the WAN interface using PPPoE. 246 VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 24 IGMP Status 24.1 Overview Use the IGMP Status screens to look at IGMP group status and traffic statistics. 24.2 The IGMP Group Status Screen Use this screen to look at the current list of multicast groups the Device has joined and which ports have joined it. To open this screen, click System Monitor > IGMP Group Status. Figure 127 System Monitor > IGMP Group Status The following table describes the labels in this screen. Table 98 System Monitor > IGMP Group Status LABEL DESCRIPTION Interface This field displays the name of an interface on the Device that belongs to an IGMP multicast group. Multicast Group This field displays the name of the IGMP multicast group to which the interface belongs. Filter Mode INCLUDE means that only the IP addresses in the Source List get to receive the multicast group’s traffic. EXCLUDE means that the IP addresses in the Source List are not allowed to receive the multicast group’s traffic but other IP addresses can. Source List This is the list of IP addresses that are allowed or not allowed to receive the multicast group’s traffic depending on the filter mode. VMG4380-B10A / VMG4325-B10A User’s Guide 247 Chapter 24 IGMP Status 248 VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 25 xDSL Statistics 25.1 The xDSL Statistics Screen Use this screen to view detailed DSL statistics. Click System Monitor > xDSL Statistics to open the following screen. Figure 128 System Monitor > xDSL Statistics VMG4380-B10A / VMG4325-B10A User’s Guide 249 Chapter 25 xDSL Statistics The following table describes the labels in this screen. Table 99 Status > xDSL Statistics LABEL DESCRIPTION Refresh Interval Select the time interval for refreshing statistics. Line Select which DSL line’s statistics you want to display. xDSL Training Status This displays the current state of setting up the DSL connection. Mode This displays the ITU standard used for this connection. Traffic Type This displays the type of traffic the DSL port is sending and receiving. Inactive displays if the DSL port is not currently sending or receiving traffic. Link Uptime This displays how long the port has been running (or connected) since the last time it was started. xDSL Port Details Upstream These are the statistics for the traffic direction going out from the port to the service provider. Downstream These are the statistics for the traffic direction coming into the port from the service provider. Line Rate These are the data transfer rates at which the port is sending and receiving data. Actual Net Data Rate These are the rates at which the port is sending and receiving the payload data without transport layer protocol headers and traffic. Trellis Coding This displays whether or not the port is using Trellis coding for traffic it is sending and receiving. Trellis coding helps to reduce the noise in ADSL transmissions. Trellis may reduce throughput but it makes the connection more stable. SNR Margin This is the upstream and downstream Signal-to-Noise Ratio margin (in dB). A DMT subcarrier’s SNR is the ratio between the received signal power and the received noise power. The signal-to-noise ratio margin is the maximum that the received noise power could increase with the system still being able to meet its transmission targets. Actual Delay This is the upstream and downstream interleave delay. It is the wait (in milliseconds) that determines the size of a single block of data to be interleaved (assembled) and then transmitted. Interleave delay is used when transmission error correction (Reed- Solomon) is necessary due to a less than ideal telephone line. The bigger the delay, the bigger the data block size, allowing better error correction to be performed. Transmit Power This is the upstream and downstream far end actual aggregate transmit power (in dBm). Upstream is how much power the port is using to transmit to the service provider. Downstream is how much port the service provider is using to transmit to the port. Receive Power Upstream is how much power the service provider is receiving from the port. Downstream is how much power the port is receiving from the service provider. Actual INP Sudden spikes in the line’s level of external noise (impulse noise) can cause errors and result in lost packets. This could especially impact the quality of multimedia traffic such as voice or video. Impulse noise protection (INP) provides a buffer to allow for correction of errors caused by error correction to deal with this. The number of DMT (Discrete MultiTone) symbols shows the level of impulse noise protection for the upstream and downstream traffic. A higher symbol value provides higher error correction capability, but it causes overhead and higher delay which may increase error rates in received multimedia data. Total Attenuation This is the upstream and downstream line attenuation, measured in decibels (dB). This attenuation is the difference between the power transmitted at the near-end and the power received at the far-end. Attenuation is affected by the channel characteristics (wire gauge, quality, condition and length of the physical line). Attainable Net Data Rate These are the highest theoretically possible transfer rates at which the port could send and receive payload data without transport layer protocol headers and traffic. xDSL Counters 250 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 25 xDSL Statistics Table 99 Status > xDSL Statistics (continued) LABEL DESCRIPTION Downstream These are the statistics for the traffic direction coming into the port from the service provider. Upstream These are the statistics for the traffic direction going out from the port to the service provider. FEC This is the number of Far End Corrected blocks. CRC This is the number of Cyclic Redundancy Checks. ES This is the number of Errored Seconds meaning the number of seconds containing at least one errored block or at least one defect. SES This is the number of Severely Errored Seconds meaning the number of seconds containing 30% or more errored blocks or at least one defect. This is a subset of ES. UAS This is the number of UnAvailable Seconds. LOS This is the number of Loss Of Signal seconds. LOF This is the number of Loss Of Frame seconds. LOM This is the number of Loss of Margin seconds. VMG4380-B10A / VMG4325-B10A User’s Guide 251 Chapter 25 xDSL Statistics 252 VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 26 User Account 26.1 Overview In the Users Account screen, you can change the password of the user account that you used to log in the Device. 26.2 The User Account Screen Click Maintenance > User Account to open the following screen. Figure 129 Maintenance > User Account The following table describes the labels in this screen. Table 100 Maintenance > User Account LABEL DESCRIPTION User Name This field displays the name of the account that you used to log in the system. Old Password Type the default password or the existing password you use to access the system in this field. New Password Type your new system password (up to 30 characters). Note that as you type a password, the screen displays a (*) for each character you type. After you change the password, use the new password to access the Device. Retype to confirm Type the new password again for confirmation. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. VMG4380-B10A / VMG4325-B10A User’s Guide 253 Chapter 26 User Account 254 VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 27 Remote Management 27.1 Overview Remote Management allows you to manage your Device from a remote location through the following interfaces: • LAN • WAN • Trust Domain Note: The Device is managed using the Web Configurator. 27.2 The Remote MGMT Screen Use this screen to configure through which interface(s) users can use which service(s) to manage the Device. Click Maintenance > Remote MGMT to open the following screen. Figure 130 Maintenance > Remote MGMT VMG4380-B10A / VMG4325-B10A User’s Guide 255 Chapter 27 Remote Management The following table describes the fields in this screen. Table 101 Maintenance > Remote MGMT LABEL DESCRIPTION Trust Domain Status This field displays whether the Trust Domain is active or not. IP Address Enter the Trust Domain IP address. Services This is the service you may use to access the Device. LAN/WLAN Select the Enable check box for the corresponding services that you want to allow access to the Device from the LAN/WLAN. WAN Select the Enable check box for the corresponding services that you want to allow access to the Device from the WAN. Trust Domain Select the Enable check box for the corresponding services that you want to allow access to the Device from the Trust Domain. Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service for remote management. Certificate HTTPS Certificate 256 Select a certificate the HTTPS server (the Device) uses to authenticate itself to the HTTPS client. You must have certificates already configured in the Certificates screen. Apply Click Apply to save your changes back to the Device. Cancel Click Cancel to restore your previously saved settings. VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 28 TR-069 Client 28.1 Overview This chapter explains how to configure the Device’s TR-069 auto-configuration settings. 28.2 The TR-069 Client Screen TR-069 defines how Customer Premise Equipment (CPE), for example your Device, can be managed over the WAN by an Auto Configuration Server (ACS). TR-069 is based on sending Remote Procedure Calls (RPCs) between an ACS and a client device. RPCs are sent in Extensible Markup Language (XML) format over HTTP or HTTPS. An administrator can use an ACS to remotely set up the Device, modify settings, perform firmware upgrades as well as monitor and diagnose the Device. You have to enable the device to be managed by the ACS and specify the ACS IP address or domain name and username and password. Click Maintenance > TR-069 Client to open the following screen. Use this screen to configure your Device to be managed by an ACS. Figure 131 Maintenance > TR-069 Client VMG4380-B10A / VMG4325-B10A User’s Guide 257 Chapter 28 TR-069 Client The following table describes the fields in this screen. Table 102 Maintenance > TR-069 Client 258 LABEL DESCRIPTION Inform Select Enable for the Device to send periodic inform via TR-069 on the WAN. Otherwise, select Disable. Inform Interval Enter the time interval (in seconds) at which the Device sends information to the autoconfiguration server. ACS URL Enter the URL or IP address of the auto-configuration server. ACS User Name Enter the TR-069 user name for authentication with the auto-configuration server. ACS Password Enter the TR-069 password for authentication with the auto-configuration server. WAN Interface used by TR-069 client Select a WAN interface through which the TR-069 traffic passes. Display SOAP messages on serial console Select Enable to show the SOAP messages on the console. Connection Request Authentication Select this option to enable authentication when there is a connection request from the ACS. Connection Request User Name Enter the connection request user name. Connection Request Password Enter the connection request password. Connection Request URL This shows the connection request URL. Local certificate used by TR-069 client You can choose a local certificate used by TR-069 client. The local certificate should be imported in the Security > Certificates > Local Certificates screen. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. If you select Any_WAN, you should also select the pre-configured WAN connection(s). When the ACS makes a connection request to the Device, this user name is used to authenticate the ACS. When the ACS makes a connection request to the Device, this password is used to authenticate the ACS. The ACS can use this URL to make a connection request to the Device. VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 29 TR-064 29.1 Overview This chapter explains how to configure the Device’s TR-064 auto-configuration settings. 29.2 The TR-064 Screen TR-064 is a LAN-Side DSL CPE Configuration protocol defined by the DSL Forum. TR-064 is built on top of UPnP. It allows the users to use a TR-064 compliant CPE management application on their computers from the LAN to discover the CPE and configure user-specific parameters, such as the username and password. Click Maintenance > TR-064 to open the following screen. Figure 132 Maintenance > TR-064 The following table describes the fields in this screen. Table 103 Maintenance > TR-064 LABEL DESCRIPTION State Select Enable to activate management via TR-064 on the LAN. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4380-B10A / VMG4325-B10A User’s Guide 259 Chapter 29 TR-064 260 VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 30 Time Settings 30.1 Overview This chapter shows you how to configure system related settings, such as system time, password, name, the domain name and the inactivity timeout interval. 30.2 The Time Screen To change your Device’s time and date, click Maintenance > Time. The screen appears as shown. Use this screen to configure the Device’s time based on your local time zone. Figure 133 Maintenance > Time Setting VMG4380-B10A / VMG4325-B10A User’s Guide 261 Chapter 30 Time Settings The following table describes the fields in this screen. Table 104 Maintenance > Time Setting LABEL DESCRIPTION Current Date/Time Current Time This field displays the time of your Device. Each time you reload this page, the Device synchronizes the time with the time server. Current Date This field displays the date of your Device. Each time you reload this page, the Device synchronizes the date with the time server. NTP Time Server First ~ Fifth NTP time server Select an NTP time server from the drop-down list box. Otherwise, select Other and enter the IP address or URL (up to 29 extended ASCII characters in length) of your time server. Select None if you don’t want to configure the time server. Check with your ISP/network administrator if you are unsure of this information. Time Zone Time zone offset Choose the time zone of your location. This will set the time difference between your time zone and Greenwich Mean Time (GMT). Daylight Saving Daylight Saving Time is a period from late spring to early fall when many countries set their clocks ahead of normal local time by one hour to give more daytime light in the evening. State Select Enable if you use Daylight Saving Time. Start rule: Configure the day and time when Daylight Saving Time starts if you enabled Daylight Saving. You can select a specific date in a particular month or a specific day of a specific week in a particular month. The Time field uses the 24 hour format. Here are a couple of examples: Daylight Saving Time starts in most parts of the United States on the second Sunday of March. Each time zone in the United States starts using Daylight Saving Time at 2 A.M. local time. So in the United States, set the day to Second, Sunday, the month to March and the time to 2 in the Hour field. Daylight Saving Time starts in the European Union on the last Sunday of March. All of the time zones in the European Union start using Daylight Saving Time at the same moment (1 A.M. GMT or UTC). So in the European Union you would set the day to Last, Sunday and the month to March. The time you select in the o'clock field depends on your time zone. In Germany for instance, you would select 2 in the Hour field because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). End rule Configure the day and time when Daylight Saving Time ends if you enabled Daylight Saving. You can select a specific date in a particular month or a specific day of a specific week in a particular month. The Time field uses the 24 hour format. Here are a couple of examples: Daylight Saving Time ends in the United States on the first Sunday of November. Each time zone in the United States stops using Daylight Saving Time at 2 A.M. local time. So in the United States you would set the day to First, Sunday, the month to November and the time to 2 in the Hour field. Daylight Saving Time ends in the European Union on the last Sunday of October. All of the time zones in the European Union stop using Daylight Saving Time at the same moment (1 A.M. GMT or UTC). So in the European Union you would set the day to Last, Sunday, and the month to October. The time you select in the o'clock field depends on your time zone. In Germany for instance, you would select 2 in the Hour field because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). 262 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 30 Time Settings Table 104 Maintenance > Time Setting (continued) LABEL DESCRIPTION Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4380-B10A / VMG4325-B10A User’s Guide 263 Chapter 30 Time Settings 264 VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 31 E-mail Notification 31.1 Overview A mail server is an application or a computer that runs such an application to receive, forward and deliver e-mail messages. To have the Device send reports, logs or notifications via e-mail, you must specify an e-mail server and the e-mail addresses of the sender and receiver. 31.2 The Email Notification Screen Click Maintenance > Email Notification to open the Email Notification screen. Use this screen to view, remove and add mail server information on the Device. Figure 134 Maintenance > Email Notification The following table describes the labels in this screen. Table 105 Maintenance > Email Notification LABEL DESCRIPTION Add New Email Click this button to create a new entry. Mail Server Address This field displays the server name or the IP address of the mail server. Username This field displays the user name of the sender’s mail account. Password This field displays the password of the sender’s mail account. Email Address This field displays the e-mail address that you want to be in the from/sender line of the email that the Device sends. Remove Click this button to delete the selected entry(ies). VMG4380-B10A / VMG4325-B10A User’s Guide 265 Chapter 31 E-mail Notification 31.2.1 Email Notification Edit Click the Add button in the Email Notification screen. Use this screen to configure the required information for sending e-mail via a mail server. Figure 135 Email Notification > Add The following table describes the labels in this screen. Table 106 Email Notification > Add LABEL DESCRIPTION Mail Server Address Enter the server name or the IP address of the mail server for the e-mail address specified in the Account Email Address field. If this field is left blank, reports, logs or notifications will not be sent via e-mail. Authentication Username Enter the user name (up to 32 characters). This is usually the user name of a mail account you specified in the Account Email Address field. Authentication Password Enter the password associated with the user name above. Account Email Address Enter the e-mail address that you want to be in the from/sender line of the e-mail notification that the Device sends. If you activate SSL/TLS authentication, the e-mail address must be able to be authenticated by the mail server as well. 266 Apply Click this button to save your changes and return to the previous screen. Cancel Click this button to begin configuring this screen afresh. VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 32 Logs Setting 32.1 Overview You can configure where the Device sends logs and which logs and/or immediate alerts the Device records in the Logs Setting screen. 32.2 The Log Settings Screen To change your Device’s log settings, click Maintenance > Logs Setting. The screen appears as shown. Figure 136 Maintenance > Logs Setting VMG4380-B10A / VMG4325-B10A User’s Guide 267 Chapter 32 Logs Setting The following table describes the fields in this screen. Table 107 Maintenance > Logs Setting LABEL DESCRIPTION Syslog Setting Syslog Logging The Device sends a log to an external syslog server. Select Enable to enable syslog logging. Mode Select the syslog destination from the drop-down list box. If you select Remote, the log(s) will be sent to a remote syslog server. If you select Local File, the log(s) will be saved in a local file. If you want to send the log(s) to a remote syslog server and save it in a local file, select Local File and Remote. Syslog Server Enter the server name or IP address of the syslog server that will log the selected categories of logs. UDP Port Enter the port number used by the syslog server. E-mail Log Settings Mail Server Enter the server name or the IP address of the mail server for the e-mail addresses specified below. If this field is left blank, logs and alert messages will not be sent via E-mail. System Log Mail Subject Type a title that you want to be in the subject line of the system log e-mail message that the Device sends. Security Log Mail Subject Type a title that you want to be in the subject line of the security log e-mail message that the Device sends. Send Log to The Device sends logs to the e-mail address specified in this field. If this field is left blank, the Device does not send logs via E-mail. Send Alarm to Alerts are real-time notifications that are sent as soon as an event, such as a DoS attack, system error, or forbidden web access attempt occurs. Enter the E-mail address where the alert messages will be sent. Alerts include system errors, attacks and attempted access to blocked web sites. If this field is left blank, alert messages will not be sent via E-mail. Alarm Interval Specify how often the alarm should be updated. Allowed Capacity Before Email Set what percent of the Device’s log storage space can be filled before the Device sends a log e-mail. Clear log after sending mail Select this to delete all the logs after the Device sends an E-mail of the logs. Active Log and Alert System Log Select the categories of system logs that you want to record. Security Log Select the categories of security logs that you want to record. Send immediate alert Select log categories for which you want the Device to send E-mail alerts immediately. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. 32.2.1 Example E-mail Log An "End of Log" message displays for each mail in which a complete log has been sent. The following is an example of a log sent by e-mail. • You may edit the subject title. • The date format here is Day-Month-Year. • The date format here is Month-Day-Year. The time format is Hour-Minute-Second. 268 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 32 Logs Setting • "End of Log" message shows that a complete log has been sent. Figure 137 E-mail Log Example Subject: Firewall Alert From Date: Fri, 07 Apr 2000 10:05:42 From: user@zyxel.com To: user@zyxel.com 1|Apr 7 00 |From:192.168.1.1 To:192.168.1.255 |default policy |forward | 09:54:03 |UDP src port:00520 dest port:00520 |<1,00> 2|Apr 7 00 |From:192.168.1.131 To:192.168.1.255 |default policy |forward | 09:54:17 |UDP src port:00520 dest port:00520 |<1,00> 3|Apr 7 00 |From:192.168.1.6 To:10.10.10.10 |match |forward | 09:54:19 |UDP src port:03516 dest port:00053 |<1,01> ……………………………..{snip}………………………………….. ……………………………..{snip}………………………………….. 126|Apr 7 00 |From:192.168.1.1 To:192.168.1.255 |match |forward | 10:05:00 |UDP src port:00520 dest port:00520 |<1,02> 127|Apr 7 00 |From:192.168.1.131 To:192.168.1.255 |match |forward | 10:05:17 |UDP src port:00520 dest port:00520 |<1,02> 128|Apr 7 00 |From:192.168.1.1 To:192.168.1.255 |match |forward | 10:05:30 |UDP src port:00520 dest port:00520 |<1,02> End of Firewall Log VMG4380-B10A / VMG4325-B10A User’s Guide 269 Chapter 32 Logs Setting 270 VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 33 Firmware Upgrade 33.1 Overview This chapter explains how to upload new firmware to your Device. You can download new firmware releases from your nearest ZyXEL FTP site (or www.zyxel.com) to use to upgrade your device’s performance. Only use firmware for your device’s specific model. Refer to the label on the bottom of your Device. 33.2 The Firmware Screen Click Maintenance > Firmware Upgrade to open the following screen. The upload process uses HTTP (Hypertext Transfer Protocol) and may take up to two minutes. After a successful upload, the system will reboot. Do NOT turn off the Device while firmware upload is in progress! Figure 138 Maintenance > Firmware Upgrade The following table describes the labels in this screen. Table 108 Maintenance > Firmware Upgrade LABEL DESCRIPTION Current Firmware Version This is the present Firmware version and the date created. File Path Type in the location of the file you want to upload in this field or click Browse ... to find it. Browse... Click this to find the .bin file you want to upload. Remember that you must decompress compressed (.zip) files before you can upload them. Upload Click this to begin the upload process. This process may take up to two minutes. VMG4380-B10A / VMG4325-B10A User’s Guide 271 Chapter 33 Firmware Upgrade After you see the firmware updating screen, wait two minutes before logging into the Device again. Figure 139 Firmware Uploading The Device automatically restarts in this time causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Figure 140 Network Temporarily Disconnected After two minutes, log in again and check your new firmware version in the Status screen. If the upload was not successful, the following screen will appear. Click OK to go back to the Firmware Upgrade screen. Figure 141 Error Message 272 VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 34 Configuration 34.1 Overview The Configuration screen allows you to backup and restore device configurations. You can also reset your device settings back to the factory default. 34.2 The Configuration Screen Click Maintenance > Configuration. Information related to factory defaults, backup configuration, and restoring configuration appears in this screen, as shown next. Figure 142 Maintenance > Configuration Backup Configuration Backup Configuration allows you to back up (save) the Device’s current configuration to a file on your computer. Once your Device is configured and functioning properly, it is highly recommended that you back up your configuration file before making configuration changes. The backup configuration file will be useful in case you need to return to your previous settings. Click Backup to save the Device’s current configuration to your computer. VMG4380-B10A / VMG4325-B10A User’s Guide 273 Chapter 34 Configuration Restore Configuration Restore Configuration allows you to upload a new or previously saved configuration file from your computer to your Device. Table 109 Restore Configuration LABEL DESCRIPTION File Path Type in the location of the file you want to upload in this field or click Browse ... to find it. Browse... Click this to find the file you want to upload. Remember that you must decompress compressed (.ZIP) files before you can upload them. Upload Click this to begin the upload process. Do not turn off the Device while configuration file upload is in progress. After the Device configuration has been restored successfully, the login screen appears. Login again to restart the Device. The Device automatically restarts in this time causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Figure 143 Network Temporarily Disconnected If you uploaded the default configuration file you may need to change the IP address of your computer to be in the same subnet as that of the default device IP address (192.168.1.1). See Appendix A on page 287 for details on how to set up your computer’s IP address. If the upload was not successful, the following screen will appear. Click OK to go back to the Configuration screen. Figure 144 Configuration Upload Error 274 VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 34 Configuration Reset to Factory Defaults Click the Reset button to clear all user-entered configuration information and return the Device to its factory defaults. The following warning screen appears. Figure 145 Reset Warning Message Figure 146 Reset In Process Message You can also press the RESET button on the rear panel to reset the factory defaults of your Device. Refer to Section on page 22 for more information on the RESET button. 34.3 The Reboot Screen System restart allows you to reboot the Device remotely without turning the power off. You may need to do this if the Device hangs, for example. Click Maintenance > Reboot. Click Reboot to have the Device reboot. This does not affect the Device's configuration. Figure 147 Maintenance > Reboot VMG4380-B10A / VMG4325-B10A User’s Guide 275 C HAPTER 35 Diagnostic 35.1 Overview The Diagnostic screens display information to help you identify problems with the Device. The route between a CO VDSL switch and one of its CPE may go through switches owned by independent organizations. A connectivity fault point generally takes time to discover and impacts subscriber’s network access. In order to eliminate the management and maintenance efforts, IEEE 802.1ag is a Connectivity Fault Management (CFM) specification which allows network administrators to identify and manage connection faults. Through discovery and verification of the path, CFM can detect, analyze and isolate connectivity faults in bridged LANs. 35.1.1 What You Can Do in this Chapter • The Ping & TraceRoute & NsLookup screen lets you ping an IP address or trace the route packets take to a host (Section 35.3 on page 277). • The 802.1ag screen lets you perform CFM actions (Section 35.5 on page 279). • The OAM Ping Test screen lets you send an ATM OAM (Operation, Administration and Maintenance) packet to verify the connectivity of a specific PVC. (Section 35.5 on page 279). 35.2 What You Need to Know The following terms and concepts may help as you read through this chapter. How CFM Works A Maintenance Association (MA) defines a VLAN and associated Maintenance End Point (MEP) ports on the device under a Maintenance Domain (MD) level. An MEP port has the ability to send Connectivity Check Messages (CCMs) and get other MEP ports information from neighbor devices’ CCMs within an MA. CFM provides two tests to discover connectivity faults. • Loopback test - checks if the MEP port receives its Loop Back Response (LBR) from its target after it sends the Loop Back Message (LBM). If no response is received, there might be a connectivity fault between them. • Link trace test - provides additional connectivity fault analysis to get more information on where the fault is. If an MEP port does not respond to the source MEP, this may indicate a fault. Administrators can take further action to check and resume services from the fault according to the line connectivity status report. VMG4380-B10A / VMG4325-B10A User’s Guide 276 Chapter 35 Diagnostic 35.3 Ping & TraceRoute & NsLookup Use this screen to ping, traceroute, or nslookup an IP address. Click Maintenance > Diagnostic > Ping & TraceRoute & NsLookup to open the screen shown next. Figure 148 Maintenance > Diagnostic > Ping & TraceRoute & NsLookup The following table describes the fields in this screen. Table 110 Maintenance > Diagnostic > Ping & TraceRoute & NsLookup LABEL DESCRIPTION URL or IP Address Type the IP address of a computer that you want to perform ping, traceroute, or nslookup in order to test a connection. Ping Click this to ping the IP address that you entered. TraceRoute Click this button to perform the traceroute function. This determines the path a packet takes to the specified computer. Nslookup Click this button to perform a DNS lookup on the IP address of a computer you enter. VMG4380-B10A / VMG4325-B10A User’s Guide 277 Chapter 35 Diagnostic 35.4 802.1ag Click Maintenance > Diagnostic > 8.2.1ag to open the following screen. Use this screen to perform CFM actions. Figure 149 Maintenance > Diagnostic > 802.1ag The following table describes the fields in this screen. Table 111 Maintenance > Diagnostic > 802.1ag LABEL DESCRIPTION 802.1ag Connectivity Fault Management 278 Maintenance Domain (MD) Level Select a level (0-7) under which you want to create an MA. Destination MAC Address Enter the target device’s MAC address to which the Device performs a CFM loopback test. 802.1Q VLAN ID Type a VLAN ID (0-4095) for this MA. VDSL Traffic Type This shows whether the VDSL traffic is activated. Loopback Message (LBM) This shows how many Loop Back Messages (LBMs) are sent and if there is any inorder or outorder Loop Back Response (LBR) received from a remote MEP. Linktrace Message (LTM) This shows the destination MAC address in the Link Trace Response (LTR). Set MD Level Click this button to configure the MD (Maintenance Domain) level. Send Loopback Click this button to have the selected MEP send the LBM (Loop Back Message) to a specified remote end point. Send Linktrace Click this button to have the selected MEP send the LTMs (Link Trace Messages) to a specified remote end point. VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 35 Diagnostic 35.5 OAM Ping Test Click Maintenance > Diagnostic > OAM Ping Test to open the screen shown next. Use this screen to perform an OAM (Operation, Administration and Maintenance) F4 or F5 loopback test on a PVC. The Device sends an OAM F4 or F5 packet to the DSLAM or ATM switch and then returns it to the Device. The test result then displays in the text box. ATM sets up virtual circuits over which end systems communicate. The terminology for virtual circuits is as follows: • Virtual Channel (VC) Logical connections between ATM devices • Virtual Path (VP) A bundle of virtual channels • Virtual Circuits A series of virtual paths between circuit end points Figure 150 Virtual Circuit Topology Think of a virtual path as a cable that contains a bundle of wires. The cable connects two points and wires within the cable provide individual circuits between the two points. In an ATM cell header, a VPI (Virtual Path Identifier) identifies a link formed by a virtual path; a VCI (Virtual Channel Identifier) identifies a channel within a virtual path. A series of virtual paths make up a virtual circuit. F4 cells operate at the virtual path (VP) level, while F5 cells operate at the virtual channel (VC) level. F4 cells use the same VPI as the user data cells on VP connections, but use different predefined VCI values. F5 cells use the same VPI and VCI as the user data cells on the VC connections, and are distinguished from data cells by a predefinded Payload Type Identifier (PTI) in the cell header. Both F4 flows and F5 flows are bidirectional and have two types. • segment F4 flows (VCI=3) • end-to-end F4 flows (VCI=4) • segment F5 flows (PTI=100) • end-to-end F5 flows (PTI=101) OAM F4 or F5 tests are used to check virtual path or virtual channel availability between two DSL devices. Segment flows are terminated at the connecting point which terminates a VP or VC segment. End-to-end flows are terminated at the end point of a VP or VC connection, where an ATM link is terminated. Segment loopback tests allow you to verify integrity of a PVC to the nearest neighboring ATM device. End-to-end loopback tests allow you to verify integrity of an end-to-end PVC. Note: The DSLAM to which the Device is connected must also support ATM F4 and/or F5 to use this test. VMG4380-B10A / VMG4325-B10A User’s Guide 279 Chapter 35 Diagnostic Note: This screen is available only when you configure an ATM layer-2 interface. Figure 151 Maintenance > Diagnostic > OAM Ping Test The following table describes the fields in this screen. Table 112 Maintenance > Diagnostic > OAM Ping Test LABEL DESCRIPTION Select a PVC on which you want to perform the loopback test. 280 F4 segment Press this to perform an OAM F4 segment loopback test. F4 end-end Press this to perform an OAM F4 end-to-end loopback test. F5 segment Press this to perform an OAM F5 segment loopback test. F5 end-end Press this to perform an OAM F5 end-to-end loopback test. VMG4380-B10A / VMG4325-B10A User’s Guide C HAPTER 36 Troubleshooting This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LEDs • Device Access and Login • Internet Access • Wireless Internet Access • USB Device Connection • UPnP 36.1 Power, Hardware Connections, and LEDs The Device does not turn on. None of the LEDs turn on. Make sure the Device is turned on. Make sure you are using the power adaptor or cord included with the Device. Make sure the power adaptor or cord is connected to the Device and plugged in to an appropriate power source. Make sure the power source is turned on. Turn the Device off and on. If the problem continues, contact the vendor. One of the LEDs does not behave as expected. Make sure you understand the normal behavior of the LED. See Section 1.5 on page 21. Check the hardware connections. Inspect your cables for damage. Contact the vendor to replace any damaged cables. Turn the Device off and on. VMG4380-B10A / VMG4325-B10A User’s Guide 281 Chapter 36 Troubleshooting If the problem continues, contact the vendor. 36.2 Device Access and Login I forgot the IP address for the Device. The default LAN IP address is 192.168.1.1. If you changed the IP address and have forgotten it, you might get the IP address of the Device by looking up the IP address of the default gateway for your computer. To do this in most Windows computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the Default Gateway might be the IP address of the Device (it depends on the network), so enter this IP address in your Internet browser. If this does not work, you have to reset the device to its factory defaults. See Section on page 22. I forgot the password. The default admin password is 1234. If this does not work, you have to reset the device to its factory defaults. See Section on page 22. I cannot see or access the Login screen in the web configurator. Make sure you are using the correct IP address. • The default IP address is 192.168.1.1. • If you changed the IP address (Section 8.2 on page 133), use the new IP address. • If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I forgot the IP address for the Device. 282 Check the hardware connections, and make sure the LEDs are behaving as expected. See Section 1.5 on page 21. Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java enabled. See Appendix C on page 317. If it is possible to log in from another interface, check the service control settings for HTTP and HTTPS (Maintenance > Remote MGMT). Reset the device to its factory defaults, and try to access the Device with the default IP address. See Section on page 22. VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 36 Troubleshooting If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestions • Make sure you have logged out of any earlier management sessions using the same user account even if they were through a different interface or using a different browser. • Try to access the Device using another service, such as Telnet. If you can access the Device, check the remote management settings and firewall rules to find out why the Device does not respond to HTTP. I can see the Login screen, but I cannot log in to the Device. Make sure you have entered the password correctly. The default admin password is 1234. The field is case-sensitive, so make sure [Caps Lock] is not on. You cannot log in to the web configurator while someone is using Telnet to access the Device. Log out of the Device in the other session, or ask the person who is logged in to log out. Turn the Device off and on. If this does not work, you have to reset the device to its factory defaults. See Section 36.1 on page 281. I cannot Telnet to the Device. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser. I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload new firmware. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser. 36.3 Internet Access I cannot access the Internet. VMG4380-B10A / VMG4325-B10A User’s Guide 283 Chapter 36 Troubleshooting Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.5 on page 21. Make sure you entered your ISP account information correctly in the Network Setting > Broadband screen. These fields are case-sensitive, so make sure [Caps Lock] is not on. If you are trying to access the Internet wirelessly, make sure that you enabled the wireless LAN in the Device and your wireless client and that the wireless settings in the wireless client are the same as the settings in the Device. Disconnect all the cables from your device and reconnect them. If the problem continues, contact your ISP. I cannot access the Internet through a DSL connection. Make sure you have the DSL WAN port connected to a telephone jack (or the DSL or modem jack on a splitter if you have one). Make sure you configured a proper DSL WAN interface (Network Setting > Broadband screen) with the Internet account information provided by your ISP and that it is enabled. Check that the LAN interface you are connected to is in the same interface group as the DSL connection (Network Setting > Interface Group). If you set up a WAN connection using bridging service, make sure you turn off the DHCP feature in the LAN screen to have the clients get WAN IP addresses directly from your ISP’s DHCP server. I cannot connect to the Internet using a second DSL connection. ADSL and VDSL connections cannot work at the same time. You can only use one type of DSL connection, either ADSL or VDSL connection at one time. I cannot access the Internet anymore. I had access to the Internet (with the Device), but my Internet connection is not available anymore. 284 Your session with the Device may have expired. Try logging into the Device again. Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.5 on page 21. Turn the Device off and on. If the problem continues, contact your ISP. VMG4380-B10A / VMG4325-B10A User’s Guide Chapter 36 Troubleshooting 36.4 Wireless Internet Access What factors may cause intermittent or unstabled wireless connection? How can I solve this problem? The following factors may cause interference: • Obstacles: walls, ceilings, furniture, and so on. • Building Materials: metal doors, aluminum studs. • Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless devices. To optimize the speed and quality of your wireless connection, you can: • Move your wireless device closer to the AP if the signal strength is low. • Reduce wireless interference that may be caused by other wireless networks or surrounding wireless electronics such as cordless phones. • Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and the wireless client. • Reduce the number of wireless clients connecting to the same AP simultaneously, or add additional APs if necessary. • Try closing some programs that use the Internet, especially peer-to-peer applications. If the wireless client is sending or receiving a lot of information, it may have too many programs open that use the Internet. What is a Server Set ID (SSID)? An SSID is a name that uniquely identifies a wireless network. The AP and all the clients within a wireless network must use the same SSID. What wireless security modes does my Device support? Wireless security is vital to your network. It protects communications between wireless stations, access points and the wired network. The available security modes in your Device are as follows: • WPA2-PSK: (recommended) This uses a pre-shared key with the WPA2 standard. • WPA-PSK: This has the device use either WPA-PSK or WPA2-PSK depending on which security mode the wireless client uses. • WPA2: WPA2 (IEEE 802.11i) is a wireless security standard that defines stronger encryption, authentication and key management than WPA. It requires the use of a RADIUS server and is mostly used in business networks. VMG4380-B10A / VMG4325-B10A User’s Guide 285 Chapter 36 Troubleshooting • WPA: Wi-Fi Protected Access (WPA) is a subset of the IEEE 802.11i standard. It requires the use of a RADIUS server and is mostly used in business networks. • WEP: Wired Equivalent Privacy (WEP) encryption scrambles the data transmitted between the wireless stations and the access points to keep network communications private. 36.5 USB Device Connection The Device fails to detect my USB device. Disconnect the USB device. Reboot the Device. If you are connecting a USB hard drive that comes with an external power supply, make sure it is connected to an appropriate power source that is on. Re-connect your USB device to the Device. 36.6 UPnP When using UPnP and the Device reboots, my computer cannot detect UPnP and refresh My Network Places > Local Network. Disconnect the Ethernet cable from the Device’s LAN port or from your computer. Re-connect the Ethernet cable. The Local Area Connection icon for UPnP disappears in the screen. Restart your computer. I cannot open special applications such as white board, file transfer and video when I use the MSN messenger. 286 Wait more than three minutes. Restart the applications. VMG4380-B10A / VMG4325-B10A User’s Guide A PPENDIX Setting up Your Computer’s IP Address All computers must have a 10M or 100M Ethernet adapter card and TCP/IP installed. Windows 95/98/Me/NT/2000/XP/Vista, Macintosh OS 7 and later operating systems and all versions of UNIX/LINUX include the software components you need to install and use TCP/IP on your computer. Windows 3.1 requires the purchase of a third-party TCP/IP application package. TCP/IP should already be installed on computers using Windows NT/2000/XP, Macintosh OS 7 and later operating systems. After the appropriate TCP/IP components are installed, configure the TCP/IP settings in order to "communicate" with your network. If you manually assign IP information instead of using dynamic assignment, make sure that your computers have IP addresses that place them in the same subnet as the Device’s LAN port. Windows 95/98/Me Click Start, Settings, Control Panel and double-click the Network icon to open the Network window. Figure 152 WIndows 95/98/Me: Network: Configuration VMG4380-B10A / VMG4325-B10A User’s Guide 287 Appendix A Setting up Your Computer’s IP Address Installing Components The Network window Configuration tab displays a list of installed components. You need a network adapter, the TCP/IP protocol and Client for Microsoft Networks. If you need the adapter: In the Network window, click Add. Select Adapter and then click Add. Select the manufacturer and model of your network adapter and then click OK. If you need TCP/IP: In the Network window, click Add. Select Protocol and then click Add. Select Microsoft from the list of manufacturers. Select TCP/IP from the list of network protocols and then click OK. If you need Client for Microsoft Networks: Click Add. Select Client and then click Add. Select Microsoft from the list of manufacturers. Select Client for Microsoft Networks from the list of network clients and then click OK. Restart your computer so the changes you made take effect. Configuring In the Network window Configuration tab, select your network adapter's TCP/IP entry and click Properties Click the IP Address tab. • If your IP address is dynamic, select Obtain an IP address automatically. 288 VMG4380-B10A / VMG4325-B10A User’s Guide Appendix A Setting up Your Computer’s IP Address • If you have a static IP address, select Specify an IP address and type your information into the IP Address and Subnet Mask fields. Figure 153 Windows 95/98/Me: TCP/IP Properties: IP Address Click the DNS Configuration tab. • If you do not know your DNS information, select Disable DNS. • If you know your DNS information, select Enable DNS and type the information in the fields below (you may not need to fill them all in). Figure 154 Windows 95/98/Me: TCP/IP Properties: DNS Configuration VMG4380-B10A / VMG4325-B10A User’s Guide 289 Appendix A Setting up Your Computer’s IP Address Click the Gateway tab. • If you do not know your gateway’s IP address, remove previously installed gateways. • If you have a gateway IP address, type it in the New gateway field and click Add. Click OK to save and close the TCP/IP Properties window. Click OK to close the Network window. Insert the Windows CD if prompted. Turn on your Device and restart your computer when prompted. Verifying Settings Click Start and then Run. In the Run window, type "winipcfg" and then click OK to open the IP Configuration window. Select your network adapter. You should see your computer's IP address, subnet mask and default gateway. Windows 2000/NT/XP The following example figures use the default Windows XP GUI theme. Click start (Start in Windows 2000/NT), Settings, Control Panel. Figure 155 Windows XP: Start Menu 290 VMG4380-B10A / VMG4325-B10A User’s Guide Appendix A Setting up Your Computer’s IP Address In the Control Panel, double-click Network Connections (Network and Dial-up Connections in Windows 2000/NT). Figure 156 Windows XP: Control Panel Right-click Local Area Connection and then click Properties. Figure 157 Windows XP: Control Panel: Network Connections: Properties VMG4380-B10A / VMG4325-B10A User’s Guide 291 Appendix A Setting up Your Computer’s IP Address Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and then click Properties. Figure 158 Windows XP: Local Area Connection Properties The Internet Protocol TCP/IP Properties window opens (the General tab in Windows XP). • If you have a dynamic IP address click Obtain an IP address automatically. • If you have a static IP address click Use the following IP Address and fill in the IP address, Subnet mask, and Default gateway fields. 292 VMG4380-B10A / VMG4325-B10A User’s Guide Appendix A Setting up Your Computer’s IP Address • Click Advanced. Figure 159 Windows XP: Internet Protocol (TCP/IP) Properties If you do not know your gateway's IP address, remove any previously installed gateways in the IP Settings tab and click OK. Do one or more of the following if you want to configure additional IP addresses: • In the IP Settings tab, in IP addresses, click Add. • In TCP/IP Address, type an IP address in IP address and a subnet mask in Subnet mask, and then click Add. • Repeat the above two steps for each IP address you want to add. • Configure additional default gateways in the IP Settings tab by clicking Add in Default gateways. • In TCP/IP Gateway Address, type the IP address of the default gateway in Gateway. To manually configure a default metric (the number of transmission hops), clear the Automatic metric check box and type a metric in Metric. • Click Add. • Repeat the previous three steps for each default gateway you want to add. VMG4380-B10A / VMG4325-B10A User’s Guide 293 Appendix A Setting up Your Computer’s IP Address • Click OK when finished. Figure 160 Windows XP: Advanced TCP/IP Properties In the Internet Protocol TCP/IP Properties window (the General tab in Windows XP): • Click Obtain DNS server address automatically if you do not know your DNS server IP address(es). • If you know your DNS server IP address(es), click Use the following DNS server addresses, and type them in the Preferred DNS server and Alternate DNS server fields. 294 VMG4380-B10A / VMG4325-B10A User’s Guide Appendix A Setting up Your Computer’s IP Address If you have previously configured DNS servers, click Advanced and then the DNS tab to order them. Figure 161 Windows XP: Internet Protocol (TCP/IP) Properties Click OK to close the Internet Protocol (TCP/IP) Properties window. Click Close (OK in Windows 2000/NT) to close the Local Area Connection Properties window. 10 Close the Network Connections window (Network and Dial-up Connections in Windows 2000/NT). 11 Turn on your Device and restart your computer (if prompted). Verifying Settings Click Start, All Programs, Accessories and then Command Prompt. In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also open Network Connections, right-click a network connection, click Status and then click the Support tab. Windows Vista This section shows screens from Windows Vista Enterprise Version 6.0. VMG4380-B10A / VMG4325-B10A User’s Guide 295 Appendix A Setting up Your Computer’s IP Address Click the Start icon, Control Panel. Figure 162 Windows Vista: Start Menu In the Control Panel, double-click Network and Internet. Figure 163 Windows Vista: Control Panel Click Network and Sharing Center. Figure 164 Windows Vista: Network And Internet 296 VMG4380-B10A / VMG4325-B10A User’s Guide Appendix A Setting up Your Computer’s IP Address Click Manage network connections. Figure 165 Windows Vista: Network and Sharing Center Right-click Local Area Connection and then click Properties. Note: During this procedure, click Continue whenever Windows displays a screen saying that it needs your permission to continue. Figure 166 Windows Vista: Network and Sharing Center VMG4380-B10A / VMG4325-B10A User’s Guide 297 Appendix A Setting up Your Computer’s IP Address Select Internet Protocol Version 4 (TCP/IPv4) and click Properties. Figure 167 Windows Vista: Local Area Connection Properties The Internet Protocol Version 4 (TCP/IPv4) Properties window opens (the General tab). • If you have a dynamic IP address click Obtain an IP address automatically. • If you have a static IP address click Use the following IP address and fill in the IP address, Subnet mask, and Default gateway fields. 298 VMG4380-B10A / VMG4325-B10A User’s Guide Appendix A Setting up Your Computer’s IP Address • Click Advanced. Figure 168 Windows Vista: Internet Protocol Version 4 (TCP/IPv4) Properties If you do not know your gateway's IP address, remove any previously installed gateways in the IP Settings tab and click OK. Do one or more of the following if you want to configure additional IP addresses: • In the IP Settings tab, in IP addresses, click Add. • In TCP/IP Address, type an IP address in IP address and a subnet mask in Subnet mask, and then click Add. • Repeat the above two steps for each IP address you want to add. • Configure additional default gateways in the IP Settings tab by clicking Add in Default gateways. • In TCP/IP Gateway Address, type the IP address of the default gateway in Gateway. To manually configure a default metric (the number of transmission hops), clear the Automatic metric check box and type a metric in Metric. • Click Add. • Repeat the previous three steps for each default gateway you want to add. VMG4380-B10A / VMG4325-B10A User’s Guide 299 Appendix A Setting up Your Computer’s IP Address • Click OK when finished. Figure 169 Windows Vista: Advanced TCP/IP Properties In the Internet Protocol Version 4 (TCP/IPv4) Properties window, (the General tab): • Click Obtain DNS server address automatically if you do not know your DNS server IP address(es). • If you know your DNS server IP address(es), click Use the following DNS server addresses, and type them in the Preferred DNS server and Alternate DNS server fields. 300 VMG4380-B10A / VMG4325-B10A User’s Guide Appendix A Setting up Your Computer’s IP Address If you have previously configured DNS servers, click Advanced and then the DNS tab to order them. Figure 170 Windows Vista: Internet Protocol Version 4 (TCP/IPv4) Properties 10 Click OK to close the Internet Protocol Version 4 (TCP/IPv4) Properties window. 11 Click Close to close the Local Area Connection Properties window. 12 Close the Network Connections window. 13 Turn on your Device and restart your computer (if prompted). Verifying Settings Click Start, All Programs, Accessories and then Command Prompt. In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also open Network Connections, right-click a network connection, click Status and then click the Support tab. VMG4380-B10A / VMG4325-B10A User’s Guide 301 Appendix A Setting up Your Computer’s IP Address Macintosh OS 8/9 Click the Apple menu, Control Panel and double-click TCP/IP to open the TCP/IP Control Panel. Figure 171 Macintosh OS 8/9: Apple Menu 302 VMG4380-B10A / VMG4325-B10A User’s Guide Appendix A Setting up Your Computer’s IP Address Select Ethernet built-in from the Connect via list. Figure 172 Macintosh OS 8/9: TCP/IP For dynamically assigned settings, select Using DHCP Server from the Configure: list. For statically assigned settings, do the following: • From the Configure box, select Manually. • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your Device in the Router address box. Close the TCP/IP Control Panel. Click Save if prompted, to save changes to your configuration. Turn on your Device and restart your computer (if prompted). Verifying Settings Check your TCP/IP properties in the TCP/IP Control Panel window. Macintosh OS X Click the Apple menu, and click System Preferences to open the System Preferences window. Figure 173 Macintosh OS X: Apple Menu Click Network in the icon bar. • Select Automatic from the Location list. VMG4380-B10A / VMG4325-B10A User’s Guide 303 Appendix A Setting up Your Computer’s IP Address • Select Built-in Ethernet from the Show list. • Click the TCP/IP tab. For dynamically assigned settings, select Using DHCP from the Configure list. Figure 174 Macintosh OS X: Network For statically assigned settings, do the following: • From the Configure box, select Manually. • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your Device in the Router address box. Click Apply Now and close the window. Turn on your Device and restart your computer (if prompted). Verifying Settings Check your TCP/IP properties in the Network window. 304 VMG4380-B10A / VMG4325-B10A User’s Guide Appendix A Setting up Your Computer’s IP Address Linux This section shows you how to configure your computer’s TCP/IP settings in Red Hat Linux 9.0. Procedure, screens and file location may vary depending on your Linux distribution and release version. Note: Make sure you are logged in as the root administrator. Using the K Desktop Environment (KDE) Follow the steps below to configure your computer IP address using the KDE. Click the Red Hat button (located on the bottom left corner), select System Setting and click Network. Figure 175 Red Hat 9.0: KDE: Network Configuration: Devices VMG4380-B10A / VMG4325-B10A User’s Guide 305 Appendix A Setting up Your Computer’s IP Address Double-click on the profile of the network card you wish to configure. The Ethernet Device General screen displays as shown. Figure 176 Red Hat 9.0: KDE: Ethernet Device: General • If you have a dynamic IP address, click Automatically obtain IP address settings with and select dhcp from the drop down list. • If you have a static IP address, click Statically set IP Addresses and fill in the Address, Subnet mask, and Default Gateway Address fields. Click OK to save the changes and close the Ethernet Device General screen. If you know your DNS server IP address(es), click the DNS tab in the Network Configuration screen. Enter the DNS server information in the fields provided. Figure 177 Red Hat 9.0: KDE: Network Configuration: DNS 306 Click the Devices tab. VMG4380-B10A / VMG4325-B10A User’s Guide Appendix A Setting up Your Computer’s IP Address Click the Activate button to apply the changes. The following screen displays. Click Yes to save the changes in all screens. Figure 178 Red Hat 9.0: KDE: Network Configuration: Activate After the network card restart process is complete, make sure the Status is Active in the Network Configuration screen. Using Configuration Files Follow the steps below to edit the network configuration files and set your computer IP address. Assuming that you have only one network card on the computer, locate the ifconfig-eth0 configuration file (where eth0 is the name of the Ethernet card). Open the configuration file with any plain text editor. • If you have a dynamic IP address, enter dhcp in the BOOTPROTO= field. The following figure shows an example. Figure 179 Red Hat 9.0: Dynamic IP Address Setting in ifconfig-eth0 DEVICE=eth0 ONBOOT=yes BOOTPROTO=dhcp USERCTL=no PEERDNS=yes TYPE=Ethernet • If you have a static IP address, enter static in the BOOTPROTO= field. Type IPADDR= followed by the IP address (in dotted decimal notation) and type NETMASK= followed by the subnet mask. The following example shows an example where the static IP address is 192.168.1.10 and the subnet mask is 255.255.255.0. Figure 180 Red Hat 9.0: Static IP Address Setting in ifconfig-eth0 DEVICE=eth0 ONBOOT=yes BOOTPROTO=static IPADDR=192.168.1.10 NETMASK=255.255.255.0 USERCTL=no PEERDNS=yes TYPE=Ethernet VMG4380-B10A / VMG4325-B10A User’s Guide 307 Appendix A Setting up Your Computer’s IP Address If you know your DNS server IP address(es), enter the DNS server information in the resolv.conf file in the /etc directory. The following figure shows an example where two DNS server IP addresses are specified. Figure 181 Red Hat 9.0: DNS Settings in resolv.conf nameserver 172.23.5.1 nameserver 172.23.5.2 After you edit and save the configuration files, you must restart the network card. Enter ./network restart in the /etc/rc.d/init.d directory. The following figure shows an example. Figure 182 Red Hat 9.0: Restart Ethernet Card [root@localhost init.d]# network restart Shutting down interface eth0: Shutting down loopback interface: Setting network parameters: Bringing up loopback interface: Bringing up interface eth0: [OK] [OK] [OK] [OK] [OK] Verifying Settings Enter ifconfig in a terminal screen to check your TCP/IP properties. Figure 183 Red Hat 9.0: Checking TCP/IP Properties [root@localhost]# ifconfig eth0 Link encap:Ethernet HWaddr 00:50:BA:72:5B:44 inet addr:172.23.19.129 Bcast:172.23.19.255 Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:717 errors:0 dropped:0 overruns:0 frame:0 TX packets:13 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:100 RX bytes:730412 (713.2 Kb) TX bytes:1570 (1.5 Kb) Interrupt:10 Base address:0x1000 [root@localhost]# 308 VMG4380-B10A / VMG4325-B10A User’s Guide A PPENDIX IP Addresses and Subnetting This appendix introduces IP addresses and subnet masks. IP addresses identify individual devices on a network. Every networking device (including computers, servers, routers, printers, etc.) needs an IP address to communicate across the network. These networking devices are also known as hosts. Subnet masks determine the maximum number of possible hosts on a network. You can also use subnet masks to divide one network into multiple sub-networks. Introduction to IP Addresses One part of the IP address is the network number, and the other part is the host ID. In the same way that houses on a street share a common street name, the hosts on a network share a common network number. Similarly, as each house has its own house number, each host on the network has its own unique identifying number - the host ID. Routers use the network number to send packets to the correct network, while the host ID determines to which host on the network the packets are delivered. Structure An IP address is made up of four parts, written in dotted decimal notation (for example, 192.168.1.1). Each of these four parts is known as an octet. An octet is an eight-digit binary number (for example 11000000, which is 192 in decimal notation). Therefore, each octet has a possible range of 00000000 to 11111111 in binary, or 0 to 255 in decimal. VMG4380-B10A / VMG4325-B10A User’s Guide 309 Appendix B IP Addresses and Subnetting The following figure shows an example IP address in which the first three octets (192.168.1) are the network number, and the fourth octet (16) is the host ID. Figure 184 Network Number and Host ID How much of the IP address is the network number and how much is the host ID varies according to the subnet mask. Subnet Masks A subnet mask is used to determine which bits are part of the network number, and which bits are part of the host ID (using a logical AND operation). The term “subnet” is short for “sub-network”. A subnet mask has 32 bits. If a bit in the subnet mask is a “1” then the corresponding bit in the IP address is part of the network number. If a bit in the subnet mask is “0” then the corresponding bit in the IP address is part of the host ID. The following example shows a subnet mask identifying the network number (in bold text) and host ID of an IP address (192.168.1.2 in decimal). Table 113 Subnet Masks 1ST OCTET: 2ND OCTET: (192) (168) 3RD OCTET: 4TH OCTET (1) (2) IP Address (Binary) 11000000 10101000 00000001 00000010 Subnet Mask (Binary) 11111111 11111111 11111111 00000000 Network Number 11000000 10101000 00000001 Host ID 00000010 By convention, subnet masks always consist of a continuous sequence of ones beginning from the leftmost bit of the mask, followed by a continuous sequence of zeros, for a total number of 32 bits. 310 VMG4380-B10A / VMG4325-B10A User’s Guide Appendix B IP Addresses and Subnetting Subnet masks can be referred to by the size of the network number part (the bits with a “1” value). For example, an “8-bit mask” means that the first 8 bits of the mask are ones and the remaining 24 bits are zeroes. Subnet masks are expressed in dotted decimal notation just like IP addresses. The following examples show the binary and decimal notation for 8-bit, 16-bit, 24-bit and 29-bit subnet masks. Table 114 Subnet Masks BINARY DECIMAL 1ST OCTET 2ND OCTET 3RD OCTET 4TH OCTET 8-bit mask 11111111 00000000 00000000 00000000 255.0.0.0 16-bit mask 11111111 11111111 00000000 00000000 255.255.0.0 24-bit mask 11111111 11111111 11111111 00000000 255.255.255.0 29-bit mask 11111111 11111111 11111111 11111000 255.255.255.248 Network Size The size of the network number determines the maximum number of possible hosts you can have on your network. The larger the number of network number bits, the smaller the number of remaining host ID bits. An IP address with host IDs of all zeros is the IP address of the network (192.168.1.0 with a 24-bit subnet mask, for example). An IP address with host IDs of all ones is the broadcast address for that network (192.168.1.255 with a 24-bit subnet mask, for example). As these two IP addresses cannot be used for individual hosts, calculate the maximum number of possible hosts in a network as follows: Table 115 Maximum Host Numbers SUBNET MASK HOST ID SIZE MAXIMUM NUMBER OF HOSTS 24 8 bits 255.0.0.0 24 bits 16 bits 255.255.0.0 16 bits 216 – 2 24 bits 29 bits 255.255.255.0 255.255.255.24 8 bits 3 bits –2 16777214 65534 254 2 –2 2 –2 Notation Since the mask is always a continuous number of ones beginning from the left, followed by a continuous number of zeros for the remainder of the 32 bit mask, you can simply specify the number of ones instead of writing the value of each octet. This is usually specified by writing a “/” followed by the number of bits in the mask after the address. For example, 192.1.1.0 /25 is equivalent to saying 192.1.1.0 with subnet mask 255.255.255.128. VMG4380-B10A / VMG4325-B10A User’s Guide 311 Appendix B IP Addresses and Subnetting The following table shows some possible subnet masks using both notations. Table 116 Alternative Subnet Mask Notation SUBNET MASK ALTERNATIVE NOTATION LAST OCTET (BINARY) LAST OCTET (DECIMAL) 255.255.255.0 /24 0000 0000 255.255.255.128 /25 1000 0000 128 255.255.255.192 /26 1100 0000 192 255.255.255.224 /27 1110 0000 224 255.255.255.240 /28 1111 0000 240 255.255.255.248 /29 1111 1000 248 255.255.255.252 /30 1111 1100 252 Subnetting You can use subnetting to divide one network into multiple sub-networks. In the following example a network administrator creates two sub-networks to isolate a group of servers from the rest of the company network for security reasons. In this example, the company network address is 192.168.1.0. The first three octets of the address (192.168.1) are the network number, and the remaining octet is the host ID, allowing a maximum of 28 – 2 or 254 possible hosts. The following figure shows the company network before subnetting. Figure 185 Subnetting Example: Before Subnetting You can “borrow” one of the host ID bits to divide the network 192.168.1.0 into two separate subnetworks. The subnet mask is now 25 bits (255.255.255.128 or /25). The “borrowed” host ID bit can have a value of either 0 or 1, allowing two subnets; 192.168.1.0 /25 and 192.168.1.128 /25. 312 VMG4380-B10A / VMG4325-B10A User’s Guide Appendix B IP Addresses and Subnetting The following figure shows the company network after subnetting. There are now two subnetworks, A and B. Figure 186 Subnetting Example: After Subnetting In a 25-bit subnet the host ID has 7 bits, so each sub-network has a maximum of 2 7 – 2 or 126 possible hosts (a host ID of all zeroes is the subnet’s address itself, all ones is the subnet’s broadcast address). 192.168.1.0 with mask 255.255.255.128 is subnet A itself, and 192.168.1.127 with mask 255.255.255.128 is its broadcast address. Therefore, the lowest IP address that can be assigned to an actual host for subnet A is 192.168.1.1 and the highest is 192.168.1.126. Similarly, the host ID range for subnet B is 192.168.1.129 to 192.168.1.254. Example: Four Subnets The previous example illustrated using a 25-bit subnet mask to divide a 24-bit address into two subnets. Similarly, to divide a 24-bit address into four subnets, you need to “borrow” two host ID bits to give four possible combinations (00, 01, 10 and 11). The subnet mask is 26 bits (11111111.11111111.11111111.11000000) or 255.255.255.192. Each subnet contains 6 host ID bits, giving 26 - 2 or 62 hosts for each subnet (a host ID of all zeroes is the subnet itself, all ones is the subnet’s broadcast address). Table 117 Subnet 1 IP/SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address (Decimal) 192.168.1. IP Address (Binary) 11000000.10101000.00000001. 00000000 Subnet Mask (Binary) 11111111.11111111.11111111. 11000000 VMG4380-B10A / VMG4325-B10A User’s Guide 313 Appendix B IP Addresses and Subnetting Table 117 Subnet 1 (continued) IP/SUBNET MASK NETWORK NUMBER Subnet Address: 192.168.1.0 Lowest Host ID: 192.168.1.1 Broadcast Address: 192.168.1.63 Highest Host ID: 192.168.1.62 LAST OCTET BIT VALUE Table 118 Subnet 2 IP/SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192.168.1. 64 IP Address (Binary) 11000000.10101000.00000001. 01000000 Subnet Mask (Binary) 11111111.11111111.11111111. 11000000 Subnet Address: 192.168.1.64 Lowest Host ID: 192.168.1.65 Broadcast Address: 192.168.1.127 Highest Host ID: 192.168.1.126 Table 119 Subnet 3 IP/SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192.168.1. 128 IP Address (Binary) 11000000.10101000.00000001. 10000000 Subnet Mask (Binary) 11111111.11111111.11111111. 11000000 Subnet Address: 192.168.1.128 Lowest Host ID: 192.168.1.129 Broadcast Address: 192.168.1.191 Highest Host ID: 192.168.1.190 Table 120 Subnet 4 IP/SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192.168.1. 192 IP Address (Binary) 11000000.10101000.00000001. 11000000 Subnet Mask (Binary) 11111111.11111111.11111111. 11000000 Subnet Address: 192.168.1.192 Lowest Host ID: 192.168.1.193 Broadcast Address: 192.168.1.255 Highest Host ID: 192.168.1.254 Example: Eight Subnets Similarly, use a 27-bit mask to create eight subnets (000, 001, 010, 011, 100, 101, 110 and 111). The following table shows IP address last octet values for each subnet. Table 121 Eight Subnets 314 SUBNET SUBNET ADDRESS FIRST ADDRESS LAST ADDRESS BROADCAST ADDRESS 30 31 32 33 62 63 VMG4380-B10A / VMG4325-B10A User’s Guide Appendix B IP Addresses and Subnetting Table 121 Eight Subnets (continued) SUBNET SUBNET ADDRESS FIRST ADDRESS LAST ADDRESS BROADCAST ADDRESS 64 65 94 95 96 97 126 127 128 129 158 159 160 161 190 191 192 193 222 223 224 225 254 255 Subnet Planning The following table is a summary for subnet planning on a network with a 24-bit network number. Table 122 24-bit Network Number Subnet Planning NO. “BORROWED” HOST BITS SUBNET MASK NO. SUBNETS NO. HOSTS PER SUBNET 255.255.255.128 (/25) 126 255.255.255.192 (/26) 62 255.255.255.224 (/27) 30 255.255.255.240 (/28) 16 14 255.255.255.248 (/29) 32 255.255.255.252 (/30) 64 255.255.255.254 (/31) 128 The following table is a summary for subnet planning on a network with a 16-bit network number. Table 123 16-bit Network Number Subnet Planning NO. “BORROWED” HOST BITS SUBNET MASK NO. SUBNETS NO. HOSTS PER SUBNET 255.255.128.0 (/17) 32766 255.255.192.0 (/18) 16382 255.255.224.0 (/19) 8190 255.255.240.0 (/20) 16 4094 255.255.248.0 (/21) 32 2046 255.255.252.0 (/22) 64 1022 255.255.254.0 (/23) 128 510 255.255.255.0 (/24) 256 254 255.255.255.128 (/25) 512 126 10 255.255.255.192 (/26) 1024 62 11 255.255.255.224 (/27) 2048 30 12 255.255.255.240 (/28) 4096 14 13 255.255.255.248 (/29) 8192 14 255.255.255.252 (/30) 16384 15 255.255.255.254 (/31) 32768 VMG4380-B10A / VMG4325-B10A User’s Guide 315 Appendix B IP Addresses and Subnetting Configuring IP Addresses Where you obtain your network number depends on your particular situation. If the ISP or your network administrator assigns you a block of registered IP addresses, follow their instructions in selecting the IP addresses and the subnet mask. If the ISP did not explicitly give you an IP network number, then most likely you have a single user account and the ISP will assign you a dynamic IP address when the connection is established. If this is the case, it is recommended that you select a network number from 192.168.0.0 to 192.168.255.0. The Internet Assigned Number Authority (IANA) reserved this block of addresses specifically for private use; please do not use any other number unless you are told otherwise. You must also enable Network Address Translation (NAT) on the Device. Once you have decided on the network number, pick an IP address for your Device that is easy to remember (for instance, 192.168.1.1) but make sure that no other device on your network is using that IP address. The subnet mask specifies the network number portion of an IP address. Your Device will compute the subnet mask automatically based on the IP address that you entered. You don't need to change the subnet mask computed by the Device unless you are instructed to do otherwise. Private IP Addresses Every machine on the Internet must have a unique address. If your networks are isolated from the Internet (running only between two branch offices, for example) you can assign any IP addresses to the hosts without problems. However, the Internet Assigned Numbers Authority (IANA) has reserved the following three blocks of IP addresses specifically for private networks: • 10.0.0.0 • 172.16.0.0 — 10.255.255.255 — 172.31.255.255 • 192.168.0.0 — 192.168.255.255 You can obtain your IP address from the IANA, from an ISP, or it can be assigned from a private network. If you belong to a small organization and your Internet access is through an ISP, the ISP can provide you with the Internet addresses for your local networks. On the other hand, if you are part of a much larger organization, you should consult your network administrator for the appropriate IP addresses. Regardless of your particular situation, do not create an arbitrary IP address; always follow the guidelines above. For more information on address assignment, please refer to RFC 1597, Address Allocation for Private Internets and RFC 1466, Guidelines for Management of IP Address Space. 316 VMG4380-B10A / VMG4325-B10A User’s Guide A PPENDIX Pop-up Windows, JavaScripts and Java Permissions In order to use the web configurator you need to allow: • Web browser pop-up windows from your device. • JavaScripts (enabled by default). • Java permissions (enabled by default). Note: Internet Explorer 6 screens are used here. Screens for other Internet Explorer versions may vary. Internet Explorer Pop-up Blockers You may have to disable pop-up blocking to log into your device. Either disable pop-up blocking (enabled by default in Windows XP SP (Service Pack) 2) or allow pop-up blocking and create an exception for your device’s IP address. Disable Pop-up Blockers In Internet Explorer, select Tools, Pop-up Blocker and then select Turn Off Pop-up Blocker. Figure 187 Pop-up Blocker You can also check if pop-up blocking is disabled in the Pop-up Blocker section in the Privacy tab. In Internet Explorer, select Tools, Internet Options, Privacy. VMG4380-B10A / VMG4325-B10A User’s Guide 317 Appendix C Pop-up Windows, JavaScripts and Java Permissions Clear the Block pop-ups check box in the Pop-up Blocker section of the screen. This disables any web pop-up blockers you may have enabled. Figure 188 Internet Options: Privacy Click Apply to save this setting. Enable Pop-up Blockers with Exceptions Alternatively, if you only want to allow pop-up windows from your device, see the following steps. 318 In Internet Explorer, select Tools, Internet Options and then the Privacy tab. VMG4380-B10A / VMG4325-B10A User’s Guide Appendix C Pop-up Windows, JavaScripts and Java Permissions Select Settings…to open the Pop-up Blocker Settings screen. Figure 189 Internet Options: Privacy Type the IP address of your device (the web page that you do not want to have blocked) with the prefix “http://”. For example, http://192.168.167.1. VMG4380-B10A / VMG4325-B10A User’s Guide 319 Appendix C Pop-up Windows, JavaScripts and Java Permissions Click Add to move the IP address to the list of Allowed sites. Figure 190 Pop-up Blocker Settings Click Close to return to the Privacy screen. Click Apply to save this setting. JavaScripts If pages of the web configurator do not display properly in Internet Explorer, check that JavaScripts are allowed. 320 VMG4380-B10A / VMG4325-B10A User’s Guide Appendix C Pop-up Windows, JavaScripts and Java Permissions In Internet Explorer, click Tools, Internet Options and then the Security tab. Figure 191 Internet Options: Security Click the Custom Level... button. Scroll down to Scripting. Under Active scripting make sure that Enable is selected (the default). Under Scripting of Java applets make sure that Enable is selected (the default). VMG4380-B10A / VMG4325-B10A User’s Guide 321 Appendix C Pop-up Windows, JavaScripts and Java Permissions Click OK to close the window. Figure 192 Security Settings - Java Scripting Java Permissions 322 From Internet Explorer, click Tools, Internet Options and then the Security tab. Click the Custom Level... button. Scroll down to Microsoft VM. Under Java permissions make sure that a safety level is selected. VMG4380-B10A / VMG4325-B10A User’s Guide Appendix C Pop-up Windows, JavaScripts and Java Permissions Click OK to close the window. Figure 193 Security Settings - Java JAVA (Sun) From Internet Explorer, click Tools, Internet Options and then the Advanced tab. Make sure that Use Java 2 for
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