ZyXEL Communications VMG4381B10A Wireless N VDSL2 4-port Bonding Combo WAN Gigabit Gateway with MoCA User Manual Part 2
ZyXEL Communications Corporation Wireless N VDSL2 4-port Bonding Combo WAN Gigabit Gateway with MoCA Part 2
Contents
- 1. Part 1
- 2. Part 2
Part 2
Chapter 8 Home Networking Figure 58 Network Settings > Home Networking > 5th Ethernet Port The following table describes the fields in this screen. Table 37 Network Settings > Home Networking > 5th Ethernet Port LABEL DESCRIPTION State Select Enable to use the Ethernet WAN port as a LAN port on the Device. Apply Click Apply to save your changes back to the Device. Cancel Click Cancel to exit this screen without saving. 8.10 The MoCA Screen The VMG4381-B10A supports MoCA (Multimedia over Coax Alliance), which allows multimedia and home networking over coaxial cable. Data communication and audio/video streaming are allowed at the same time. Click Network Settings > Home Networking > MoCA to open this screen. Figure 59 Network Settings > Home Networking > MoCA The following table describes the fields in this screen. Table 38 Network Settings > Home Networking > MoCA LABEL DESCRIPTION MoCA Privacy Select the check box to enable MoCA privacy. If this is enabled, all devices connected via coaxial cable must use the same password. Privacy Password Enter the password for the MoCA connection. Enable Auto Scan Select the check box to enable auto scan for the operating frequency. Last Operating Frequency Manually select an operating frequency from the droplist. Apply Click Apply to save your changes back to the Device. Cancel Click Cancel to exit this screen without saving. VMG4381-B10A User’s Guide 151 Chapter 8 Home Networking 8.11 The LAN VLAN Screen Click Network Setting > Home Networking > LAN VLAN to open this screen. Use this screen to control the VLAN ID and IEEE 802.1p priority tags of traffic sent out through individual LAN ports. Figure 60 Network Setting > Home Networking > LAN VLAN The following table describes the labels in this screen. Table 39 Network Setting > Home Networking > LAN VLAN LABEL DESCRIPTION Lan Port These represent the Device’s LAN ports. Tag Operation Select what you want the Device to do to the IEEE 802.1q VLAN ID and priority tags of downstream traffic before sending it out through this LAN port. • • • • Unchange - Don’t do anything to the traffic’s VLAN ID and priority tags. Add - Add VLAN ID and priority tags to untagged traffic. Remove - Delete one tag from tagged traffic. If the frame has double tags, this removes the outer tag. This does not affect untagged traffic. Remark - Change the value of the outer VLAN ID and priority tags. 802.1P Mark Use this option to set what to do for the IEEE 802.1p priority tags when you add or remark the tags for a LAN port’s downstream traffic. Either select Unchange to not modify the traffic’s priority tags or select an priority from 0 to 7 to use. The larger the number, the higher the priority. VLAN ID If you will add or remark tags for this LAN port’s downstream traffic, specify the VLAN ID (from 0 to 4094) to use here. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. 8.12 TFTP Server Name Screen Click Network Setting > Home Networking > TFTP Server Name to open this screen. Use this screen to access the TFTP (Trivial File Transfer Protocol) Server using DHCP option 66. Figure 61 Network Setting > Home Networking > TFTP Server Name VMG4381-B10A User’s Guide 152 Chapter 8 Home Networking The following table describes the labels in this screen. Table 40 Network Setting > Home Networking > TFTP Server Name LABEL DESCRIPTION TFTP Server Name Type a name for the TFTP Server. This allows you to access the TFTP server using DHCP option 66. However, option 66 (open standard) supports only the IP address of the hostname or a single TFTP server. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. 8.13 Technical Reference This section provides some technical background information about the topics covered in this chapter. 8.13.1 LANs, WANs and the Device The actual physical connection determines whether the Device ports are LAN or WAN ports. There are two separate IP networks, one inside the LAN network and the other outside the WAN network as shown next. Figure 62 LAN and WAN IP Addresses LAN WAN 8.13.2 DHCP Setup DHCP (Dynamic Host Configuration Protocol, RFC 2131 and RFC 2132) allows individual clients to obtain TCP/IP configuration at start-up from a server. You can configure the Device as a DHCP server or disable it. When configured as a server, the Device provides the TCP/IP configuration for the clients. If you turn DHCP service off, you must have another DHCP server on your LAN, or else the computer must be manually configured. IP Pool Setup The Device is pre-configured with a pool of IP addresses for the DHCP clients (DHCP Pool). See the product specifications in the appendices. Do not assign static IP addresses from the DHCP pool to your LAN computers. VMG4381-B10A User’s Guide 153 Chapter 8 Home Networking 8.13.3 DNS Server Addresses DNS (Domain Name System) maps a domain name to its corresponding IP address and vice versa. The DNS server is extremely important because without it, you must know the IP address of a computer before you can access it. The DNS server addresses you enter when you set up DHCP are passed to the client machines along with the assigned IP address and subnet mask. There are two ways that an ISP disseminates the DNS server addresses. • The ISP tells you the DNS server addresses, usually in the form of an information sheet, when you sign up. If your ISP gives you DNS server addresses, enter them in the DNS Server fields in the DHCP Setup screen. • Some ISPs choose to disseminate the DNS server addresses using the DNS server extensions of IPCP (IP Control Protocol) after the connection is up. If your ISP did not give you explicit DNS servers, chances are the DNS servers are conveyed through IPCP negotiation. The Device supports the IPCP DNS server extensions through the DNS proxy feature. Please note that DNS proxy works only when the ISP uses the IPCP DNS server extensions. It does not mean you can leave the DNS servers out of the DHCP setup under all circumstances. If your ISP gives you explicit DNS servers, make sure that you enter their IP addresses in the DHCP Setup screen. 8.13.4 LAN TCP/IP The Device has built-in DHCP server capability that assigns IP addresses and DNS servers to systems that support DHCP client capability. IP Address and Subnet Mask Similar to the way houses on a street share a common street name, so too do computers on a LAN share one common network number. Where you obtain your network number depends on your particular situation. If the ISP or your network administrator assigns you a block of registered IP addresses, follow their instructions in selecting the IP addresses and the subnet mask. If the ISP did not explicitly give you an IP network number, then most likely you have a single user account and the ISP will assign you a dynamic IP address when the connection is established. If this is the case, it is recommended that you select a network number from 192.168.0.0 to 192.168.255.0 and you must enable the Network Address Translation (NAT) feature of the Device. The Internet Assigned Number Authority (IANA) reserved this block of addresses specifically for private use; please do not use any other number unless you are told otherwise. Let's say you select 192.168.1.0 as the network number; which covers 254 individual addresses, from 192.168.1.1 to 192.168.1.254 (zero and 255 are reserved). In other words, the first three numbers specify the network number while the last number identifies an individual computer on that network. Once you have decided on the network number, pick an IP address that is easy to remember, for instance, 192.168.1.1, for your Device, but make sure that no other device on your network is using that IP address. The subnet mask specifies the network number portion of an IP address. Your Device will compute the subnet mask automatically based on the IP address that you entered. You don't need to change the subnet mask computed by the Device unless you are instructed to do otherwise. VMG4381-B10A User’s Guide 154 Chapter 8 Home Networking Private IP Addresses Every machine on the Internet must have a unique address. If your networks are isolated from the Internet, for example, only between your two branch offices, you can assign any IP addresses to the hosts without problems. However, the Internet Assigned Numbers Authority (IANA) has reserved the following three blocks of IP addresses specifically for private networks: • 10.0.0.0 • 172.16.0.0 — 10.255.255.255 — 172.31.255.255 • 192.168.0.0 — 192.168.255.255 You can obtain your IP address from the IANA, from an ISP or it can be assigned from a private network. If you belong to a small organization and your Internet access is through an ISP, the ISP can provide you with the Internet addresses for your local networks. On the other hand, if you are part of a much larger organization, you should consult your network administrator for the appropriate IP addresses. Note: Regardless of your particular situation, do not create an arbitrary IP address; always follow the guidelines above. For more information on address assignment, please refer to RFC 1597, “Address Allocation for Private Internets” and RFC 1466, “Guidelines for Management of IP Address Space”. VMG4381-B10A User’s Guide 155 Chapter 8 Home Networking VMG4381-B10A User’s Guide 156 C HAPT ER Routing 9.1 Overview The Device usually uses the default gateway to route outbound traffic from computers on the LAN to the Internet. To have the Device send data to devices not reachable through the default gateway, use static routes. For example, the next figure shows a computer (A) connected to the Device’s LAN interface. The Device routes most traffic from A to the Internet through the Device’s default gateway (R1). You create one static route to connect to services offered by your ISP behind router R2. You create another static route to communicate with a separate network behind a router R3 connected to the LAN. Figure 63 Example of Routing Topology R1 LAN WAN R3 R2 9.1.1 What You Can Do in this Chapter • Use the Static Route screen to view and set up static routes on the Device (Section 9.2 on page 158). • Use the Policy Forwarding screen to configure policy routing on the Device. (Section 9.3 on page 159). • Use the RIP screen to set up RIP settings on the Device. (Section 9.4 on page 161). VMG4381-B10A User’s Guide 157 Chapter 9 Routing 9.2 The Routing Screen Use this screen to view and configure the static route rules on the Device. Click Network Setting > Routing > Static Route to open the following screen. Figure 64 Network Setting > Routing > Static Route The following table describes the labels in this screen. Table 41 Network Setting > Routing > Static Route LABEL DESCRIPTION Add new static route Click this to configure a new static route. This is the index number of the entry. Status This field displays whether the static route is active or not. A yellow bulb signifies that this route is active. A gray bulb signifies that this route is not active. Name This is the name that describes or identifies this route. Destination IP This parameter specifies the IP network address of the final destination. Routing is always based on network number. Subnet Mask This parameter specifies the IP network subnet mask of the final destination. Gateway This is the IP address of the gateway. The gateway is a router or switch on the same network segment as the device's LAN or WAN port. The gateway helps forward packets to their destinations. Interface This is the WAN interface used for this static route. Modify Click the Edit icon to edit the static route on the Device. Click the Delete icon to remove a static route from the Device. A window displays asking you to confirm that you want to delete the route. 9.2.1 Add/Edit Static Route Use this screen to add or edit a static route. Click Add new static route in the Routing screen or the Edit icon next to the static route you want to edit. The screen shown next appears. Figure 65 Routing: Add/Edit VMG4381-B10A User’s Guide 158 Chapter 9 Routing The following table describes the labels in this screen. Table 42 Routing: Add/Edit LABEL DESCRIPTION Active This field allows you to activate/deactivate this static route. Select this to enable the static route. Clear this to disable this static route without having to delete the entry. Route Name Enter a descriptive name for the static route. IP Type Select whether your IP type is IPv4 or IPv6. Destination IP Address Enter the IPv4 or IPv6 network address of the final destination. IP Subnet Mask If you are using IPv4 and need to specify a route to a single host, use a subnet mask of 255.255.255.255 in the subnet mask field to force the network number to be identical to the host ID. Enter the IP subnet mask here. Use Gateway IP Address The gateway is a router or switch on the same network segment as the device's LAN or WAN port. The gateway helps forward packets to their destinations. If you want to use the gateway IP address, select Enable. Gateway IP Address Enter the IP address of the gateway. Use Interface Select the WAN interface you want to use for this static route. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. 9.3 The Policy Forwarding Screen Traditionally, routing is based on the destination address only and the Device takes the shortest path to forward a packet. Policy forwarding allows the Device to override the default routing behavior and alter the packet forwarding based on the policy defined by the network administrator. Policy-based routing is applied to outgoing packets, prior to the normal routing. You can use source-based policy forwarding to direct traffic from different users through different connections or distribute traffic among multiple paths for load sharing. The Policy Forwarding screen let you view and configure routing policies on the Device. Click Network Setting > Routing > Policy Forwarding to open the following screen. Figure 66 Network Setting > Routing > Policy Forwarding The following table describes the labels in this screen. Table 43 Network Setting > Routing >Policy Forwarding LABEL DESCRIPTION Add new Policy Forward Rule Click this to create a new policy forwarding rule. This is the index number of the entry. VMG4381-B10A User’s Guide 159 Chapter 9 Routing Table 43 Network Setting > Routing >Policy Forwarding (continued) LABEL DESCRIPTION Policy Name This is the name of the rule. Source IP This is the source IP address. Source Subnet Mask his is the source subnet mask address. Protocol This is the transport layer protocol. Source Port This is the source port number. WAN This is the WAN interface through which the traffic is routed. Modify Click the Edit icon to edit this policy. Click the Delete icon to remove a policy from the Device. A window displays asking you to confirm that you want to delete the policy. 9.3.1 Add/Edit Policy Forwarding Click Add new Policy Forward Rule in the Policy Forwarding screen or click the Edit icon next to a policy. Use this screen to configure the required information for a policy route. Figure 67 Policy Forwarding: Add/Edit The following table describes the labels in this screen. Table 44 Policy Forwarding: Add/Edit LABEL DESCRIPTION Policy Name Enter a descriptive name of up to 8 printable English keyboard characters, not including spaces. Source IP Enter the source IP address. Source Subnet Mask Enter the source subnet mask address. Protocol Select the transport layer protocol (TCP or UDP). Source Port Enter the source port number. Source MAC Enter the source MAC address. WAN Select a WAN interface through which the traffic is sent. You must have the WAN interface(s) already configured in the Broadband screens. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4381-B10A User’s Guide 160 Chapter 9 Routing 9.4 The RIP Screen Routing Information Protocol (RIP, RFC 1058 and RFC 1389) allows a device to exchange routing information with other routers. Click Network Setting > Routing > RIP to open the RIP screen. Figure 68 RIP The following table describes the labels in this screen. Table 45 RIP LABEL DESCRIPTION Interface This is the name of the interface in which the RIP setting is used. Version The RIP version controls the format and the broadcasting method of the RIP packets that the Device sends (it recognizes both formats when receiving). RIP version 1 is universally supported but RIP version 2 carries more information. RIP version 1 is probably adequate for most networks, unless you have an unusual network topology. Operation Select Passive to have the Device update the routing table based on the RIP packets received from neighbors but not advertise its route information to other routers in this interface. Select Active to have the Device advertise its route information and also listen for routing updates from neighboring routers. Enabled Select the check box to activate the settings. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4381-B10A User’s Guide 161 Chapter 9 Routing VMG4381-B10A User’s Guide 162 C HAPTER 10 Quality of Service (QoS) 10.1 Overview Quality of Service (QoS) refers to both a network’s ability to deliver data with minimum delay, and the networking methods used to control the use of bandwidth. Without QoS, all traffic data is equally likely to be dropped when the network is congested. This can cause a reduction in network performance and make the network inadequate for time-critical application such as video-ondemand. Configure QoS on the Device to group and prioritize application traffic and fine-tune network performance. Setting up QoS involves these steps: Configure classifiers to sort traffic into different flows. Assign priority and define actions to be performed for a classified traffic flow. The Device assigns each packet a priority and then queues the packet accordingly. Packets assigned a high priority are processed more quickly than those with low priority if there is congestion, allowing time-sensitive applications to flow more smoothly. Time-sensitive applications include both those that require a low level of latency (delay) and a low level of jitter (variations in delay) such as Voice over IP (VoIP) or Internet gaming, and those for which jitter alone is a problem such as Internet radio or streaming video. This chapter contains information about configuring QoS and editing classifiers. 10.1.1 What You Can Do in this Chapter • The General screen lets you enable or disable QoS and set the upstream bandwidth (Section 10.3 on page 165). • The Queue Setup screen lets you configure QoS queue assignment (Section 10.4 on page 166). • The Class Setup screen lets you add, edit or delete QoS classifiers (Section 10.5 on page 168). • The Policer Setup screen lets you add, edit or delete QoS policers (Section 10.5 on page 168). • The Monitor screen lets you view the Device's QoS-related packet statistics (Section 10.7 on page 175). VMG4381-B10A User’s Guide 163 Chapter 10 Quality of Service (QoS) 10.2 What You Need to Know The following terms and concepts may help as you read through this chapter. QoS versus Cos QoS is used to prioritize source-to-destination traffic flows. All packets in the same flow are given the same priority. CoS (class of service) is a way of managing traffic in a network by grouping similar types of traffic together and treating each type as a class. You can use CoS to give different priorities to different packet types. CoS technologies include IEEE 802.1p layer 2 tagging and DiffServ (Differentiated Services or DS). IEEE 802.1p tagging makes use of three bits in the packet header, while DiffServ is a new protocol and defines a new DS field, which replaces the eight-bit ToS (Type of Service) field in the IP header. Tagging and Marking In a QoS class, you can configure whether to add or change the DSCP (DiffServ Code Point) value, IEEE 802.1p priority level and VLAN ID number in a matched packet. When the packet passes through a compatible network, the networking device, such as a backbone switch, can provide specific treatment or service based on the tag or marker. Traffic Shaping Bursty traffic may cause network congestion. Traffic shaping regulates packets to be transmitted with a pre-configured data transmission rate using buffers (or queues). Your Device uses the Token Bucket algorithm to allow a certain amount of large bursts while keeping a limit at the average rate. Traffic Rate Traffic Traffic Traffic Rate Time Time (After Traffic Shaping) (Before Traffic Shaping) VMG4381-B10A User’s Guide 164 Chapter 10 Quality of Service (QoS) Traffic Policing Traffic policing is the limiting of the input or output transmission rate of a class of traffic on the basis of user-defined criteria. Traffic policing methods measure traffic flows against user-defined criteria and identify it as either conforming, exceeding or violating the criteria. Traffic Rate Traffic Traffic Traffic Rate Time Time (Before Traffic Policing) (After Traffic Policing) The Device supports three incoming traffic metering algorithms: Token Bucket Filter (TBF), Single Rate Two Color Maker (srTCM), and Two Rate Two Color Marker (trTCM). You can specify actions which are performed on the colored packets. See Section 10.8 on page 176 for more information on each metering algorithm. 10.3 The Quality of Service General Screen Click Network Setting > QoS > General to open the screen as shown next. Use this screen to enable or disable QoS and set the upstream bandwidth. See Section 10.1 on page 163 for more information. Figure 69 Network Settings > QoS > General VMG4381-B10A User’s Guide 165 Chapter 10 Quality of Service (QoS) The following table describes the labels in this screen. Table 46 Network Setting > QoS > General LABEL DESCRIPTION QoS Select the Enable check box to turn on QoS to improve your network performance. WAN Managed Upstream Bandwidth Enter the amount of upstream bandwidth for the WAN interfaces that you want to allocate using QoS. The recommendation is to set this speed to match the interfaces’ actual transmission speed. For example, set the WAN interfaces’ speed to 100000 kbps if your Internet connection has an upstream transmission speed of 100 Mbps. You can set this number higher than the interfaces’ actual transmission speed. The Device uses up to 95% of the DSL port’s actual upstream transmission speed even if you set this number higher than the DSL port’s actual transmission speed. You can also set this number lower than the interfaces’ actual transmission speed. This will cause the Device to not use some of the interfaces’ available bandwidth. If you leave this field blank, the Device automatically sets this number to be 95% of the WAN interfaces’ actual upstream transmission speed. LAN Managed Downstream Bandwidth Enter the amount of downstream bandwidth for the LAN interfaces (including WLAN) that you want to allocate using QoS. The recommendation is to set this speed to match the WAN interfaces’ actual transmission speed. For example, set the LAN managed downstream bandwidth to 100000 kbps if you use a 100 Mbps wired Ethernet WAN connection. You can also set this number lower than the WAN interfaces’ actual transmission speed. This will cause the Device to not use some of the interfaces’ available bandwidth. If you leave this field blank, the Device automatically sets this to the LAN interfaces’ maximum supported connection speed. Upstream traffic priority Assigned by Select how the Device assigns priorities to various upstream traffic flows. • • • • None: Disables auto priority mapping and has the Device put packets into the queues according to your classification rules. Traffic which does not match any of the classification rules is mapped into the default queue with the lowest priority. Ethernet Priority: Automatically assign priority based on the IEEE 802.1p priority level. IP Precedence: Automatically assign priority based on the first three bits of the TOS field in the IP header. Packet Length: Automatically assign priority based on the packet size. Smaller packets get higher priority since control, signaling, VoIP, internet gaming, or other real-time packets are usually small while larger packets are usually best effort data packets like file transfers. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. 10.4 The Queue Setup Screen Click Network Setting > QoS > Queue Setup to open the screen as shown next. Use this screen to configure QoS queue assignment. VMG4381-B10A User’s Guide 166 Chapter 10 Quality of Service (QoS) Figure 70 Network Setting > QoS > Queue Setup The following table describes the labels in this screen. Table 47 Network Setting > QoS > Queue Setup LABEL DESCRIPTION Add new Queue Click this button to create a new queue entry. This is the index number of the entry. Status This field displays whether the queue is active or not. A yellow bulb signifies that this queue is active. A gray bulb signifies that this queue is not active. Name This shows the descriptive name of this queue. Interface This shows the name of the Device’s interface through which traffic in this queue passes. Priority This shows the priority of this queue. Weight This shows the weight of this queue. Buffer Management This shows the queue management algorithm used for this queue. Queue management algorithms determine how the Device should handle packets when it receives too many (network congestion). Rate Limit This shows the maximum transmission rate allowed for traffic on this queue. Modify Click the Edit icon to edit the queue. Click the Delete icon to delete an existing queue. Note that subsequent rules move up by one when you take this action. VMG4381-B10A User’s Guide 167 Chapter 10 Quality of Service (QoS) 10.4.1 Adding a QoS Queue Click Add new Queue or the edit icon in the Queue Setup screen to configure a queue. Figure 71 Queue Setup: Add The following table describes the labels in this screen. Table 48 Queue Setup: Add LABEL DESCRIPTION Active Select to enable or disable this queue. Name Enter the descriptive name of this queue. Interface Select the interface to which this queue is applied. This field is read-only if you are editing the queue. Priority Select the priority level (from 1 to 7) of this queue. The smaller the number, the higher the priority level. Traffic assigned to higher priority queues gets through faster while traffic in lower priority queues is dropped if the network is congested. Weight Select the weight (from 1 to 8) of this queue. If two queues have the same priority level, the Device divides the bandwidth across the queues according to their weights. Queues with larger weights get more bandwidth than queues with smaller weights. Buffer Management This field displays Drop Tail (DT). Drop Tail (DT) is a simple queue management algorithm that allows the Device buffer to accept as many packets as it can until it is full. Once the buffer is full, new packets that arrive are dropped until there is space in the buffer again (packets are transmitted out of it). Rate Limit Specify the maximum transmission rate (in Kbps) allowed for traffic on this queue. OK Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. 10.5 The Class Setup Screen Use this screen to add, edit or delete QoS classifiers. A classifier groups traffic into data flows according to specific criteria such as the source address, destination address, source port number, destination port number or incoming interface. For example, you can configure a classifier to select traffic from the same protocol port (such as Telnet) to form a flow. VMG4381-B10A User’s Guide 168 Chapter 10 Quality of Service (QoS) You can give different priorities to traffic that the Device forwards out through the WAN interface. Give high priority to voice and video to make them run more smoothly. Similarly, give low priority to many large file downloads so that they do not reduce the quality of other applications. Click Network Setting > QoS > Class Setup to open the following screen. Figure 72 Network Setting > QoS > Class Setup The following table describes the labels in this screen. Table 49 Network Setting > QoS > Class Setup LABEL DESCRIPTION Add new Classifier Click this to create a new classifier. This is the index number of the entry. Status This field displays whether the classifier is active or not. A yellow bulb signifies that this classifier is active. A gray bulb signifies that this classifier is not active. Class Name This is the name of the classifier. Classification Criteria This shows criteria specified in this classifier, for example the interface from which traffic of this class should come and the source MAC address of traffic that matches this classifier. DSCP Mark This is the DSCP number added to traffic of this classifier. 802.1P Mark This is the IEEE 802.1p priority level assigned to traffic of this classifier. VLAN ID Tag This is the VLAN ID number assigned to traffic of this classifier. To Queue This is the name of the queue in which traffic of this classifier is put. Modify Click the Edit icon to edit the classifier. Click the Delete icon to delete an existing classifier. Note that subsequent rules move up by one when you take this action. 10.5.1 Add/Edit QoS Class Click Add new Classifier in the Class Setup screen or the Edit icon next to a classifier to open the following screen. VMG4381-B10A User’s Guide 169 Chapter 10 Quality of Service (QoS) Figure 73 Class Setup: Add/Edit VMG4381-B10A User’s Guide 170 Chapter 10 Quality of Service (QoS) The following table describes the labels in this screen. Table 50 Class Setup: Add/Edit LABEL DESCRIPTION Active Select this to enable this classifier. Class Name Enter a descriptive name of up to 15 printable English keyboard characters, not including spaces. Classification Order Select an existing number for where you want to put this classifier to move the classifier to the number you selected after clicking Apply. Select Last to put this rule in the back of the classifier list. From Interface If you want to classify the traffic by an ingress interface, select an interface from the From Interface drop-down list box. Ether Type Select a predefined application to configure a class for the matched traffic. If you select IP, you also need to configure source or destination MAC address, IP address, DHCP options, DSCP value or the protocol type. If you select 802.1Q, you can configure an 802.1p priority level. Source Address Select the check box and enter the source IP address in dotted decimal notation. A blank source IP address means any source IP address. Subnet Netmask Enter the source subnet mask. Port Range If you select TCP or UDP in the IP Protocol field, select the check box and enter the port number(s) of the source. MAC Select the check box and enter the source MAC address of the packet. MAC Mask Type the mask for the specified MAC address to determine which bits a packet’s MAC address should match. Enter “f” for each bit of the specified source MAC address that the traffic’s MAC address should match. Enter “0” for the bit(s) of the matched traffic’s MAC address, which can be of any hexadecimal character(s). For example, if you set the MAC address to 00:13:49:00:00:00 and the mask to ff:ff:ff:00:00:00, a packet with a MAC address of 00:13:49:12:34:56 matches this criteria. Exclude Select this option to exclude the packets that match the specified criteria from this classifier. Destination Address Select the check box and enter the source IP address in dotted decimal notation. A blank source IP address means any source IP address. Subnet Netmask Enter the source subnet mask. Port Range If you select TCP or UDP in the IP Protocol field, select the check box and enter the port number(s) of the source. MAC Select the check box and enter the source MAC address of the packet. MAC Mask Type the mask for the specified MAC address to determine which bits a packet’s MAC address should match. Enter “f” for each bit of the specified source MAC address that the traffic’s MAC address should match. Enter “0” for the bit(s) of the matched traffic’s MAC address, which can be of any hexadecimal character(s). For example, if you set the MAC address to 00:13:49:00:00:00 and the mask to ff:ff:ff:00:00:00, a packet with a MAC address of 00:13:49:12:34:56 matches this criteria. Exclude Select this option to exclude the packets that match the specified criteria from this classifier. Others VMG4381-B10A User’s Guide 171 Chapter 10 Quality of Service (QoS) Table 50 Class Setup: Add/Edit (continued) LABEL Service DESCRIPTION This field is available only when you select IP in the Ether Type field. This field simplifies classifier configuration by allowing you to select a predefined application. When you select a predefined application, you do not configure the rest of the filter fields. IP Protocol This field is available only when you select IP in the Ether Type field. Select this option and select the protocol (service type) from TCP, UDP, ICMP or IGMP. If you select User defined, enter the protocol (service type) number. DHCP This field is available only when you select IP in the Ether Type field. Select this option and select a DHCP option. If you select Vendor Class ID (DHCP Option 60), enter the Vendor Class Identifier (Option 60) of the matched traffic, such as the type of the hardware or firmware. If you select User Class ID (DHCP Option 77), enter a string that identifies the user’s category or application type in the matched DHCP packets. Packet Length This field is available only when you select IP in the Ether Type field. DSCP This field is available only when you select IP in the Ether Type field. Select this option and enter the minimum and maximum packet length (from 46 to 1500) in the fields provided. Select this option and specify a DSCP (DiffServ Code Point) number between 0 and 63 in the field provided. 802.1P This field is available only when you select 802.1Q in the Ether Type field. Select this option and select a priority level (between 0 and 7) from the drop-down list box. "0" is the lowest priority level and "7" is the highest. VLAN ID This field is available only when you select 802.1Q in the Ether Type field. Select this option and specify a VLAN ID number. TCP ACK This field is available only when you select IP in the Ether Type field. If you select this option, the matched TCP packets must contain the ACK (Acknowledge) flag. Exclude DSCP Mark Select this option to exclude the packets that match the specified criteria from this classifier. This field is available only when you select IP in the Ether Type field. If you select Mark, enter a DSCP value with which the Device replaces the DSCP field in the packets. If you select Unchange, the Device keep the DSCP field in the packets. 802.1P Mark Select a priority level with which the Device replaces the IEEE 802.1p priority field in the packets. If you select Unchange, the Device keep the 802.1p priority field in the packets. VLAN ID If you select Remark, enter a VLAN ID number with which the Device replaces the VLAN ID of the frames. If you select Remove, the Device deletes the VLAN ID of the frames before forwarding them out. If you select Add, the Device treat all matched traffic untagged and add a second VLAN ID. If you select Unchange, the Device keep the VLAN ID in the packets. Forward to Interface Select a WAN interface through which traffic of this class will be forwarded out. If you select Unchange, the Device forward traffic of this class according to the default routing table. VMG4381-B10A User’s Guide 172 Chapter 10 Quality of Service (QoS) Table 50 Class Setup: Add/Edit (continued) LABEL DESCRIPTION To Queue Index Select a queue that applies to this class. You should have configured a queue in the Queue Setup screen already. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. 10.6 The QoS Policer Setup Screen Use this screen to configure QoS policers that allow you to limit the transmission rate of incoming traffic. Click Network Setting > QoS > Policer Setup. The screen appears as shown. Figure 74 Network Setting > QoS > Policer Setup The following table describes the labels in this screen. Table 51 Network Setting > QoS > Policer Setup LABEL DESCRIPTION Add new Policer Click this to create a new entry. This is the index number of the entry. Status This field displays whether the policer is active or not. A yellow bulb signifies that this policer is active. A gray bulb signifies that this policer is not active. Name This field displays the descriptive name of this policer. Regulated Classes This field displays the name of a QoS classifier Meter Type This field displays the type of QoS metering algorithm used in this policer. Rule These are the rates and burst sizes against which the policer checks the traffic of the member QoS classes. Action This shows the how the policer has the Device treat different types of traffic belonging to the policer’s member QoS classes. Modify Click the Edit icon to edit the policer. Click the Delete icon to delete an existing policer. Note that subsequent rules move up by one when you take this action. VMG4381-B10A User’s Guide 173 Chapter 10 Quality of Service (QoS) 10.6.1 Add/Edit a QoS Policer Click Add new Policer in the Policer Setup screen or the Edit icon next to a policer to show the following screen. Figure 75 Policer Setup: Add/Edit The following table describes the labels in this screen. Table 52 Policer Setup: Add/Edit LABEL DESCRIPTION Active Select the check box to activate this policer. Name Enter the descriptive name of this policer. Meter Type This shows the traffic metering algorithm used in this policer. The Simple Token Bucket algorithm uses tokens in a bucket to control when traffic can be transmitted. Each token represents one byte. The algorithm allows bursts of up to b bytes which is also the bucket size. The Single Rate Three Color Marker (srTCM) is based on the token bucket filter and identifies packets by comparing them to the Committed Information Rate (CIR), the Committed Burst Size (CBS) and the Excess Burst Size (EBS). The Two Rate Three Color Marker (trTCM) is based on the token bucket filter and identifies packets by comparing them to the Committed Information Rate (CIR) and the Peak Information Rate (PIR). Committed Rate Specify the committed rate. When the incoming traffic rate of the member QoS classes is less than the committed rate, the device applies the conforming action to the traffic. Committed Burst Size Specify the committed burst size for packet bursts. This must be equal to or less than the peak burst size (two rate three color) or excess burst size (single rate three color) if it is also configured. This is the maximum size of the (first) token bucket in a traffic metering algorithm. Conforming Action Specify what the Device does for packets within the committed rate and burst size (greenmarked packets). • • NonConforming Action Pass: Send the packets without modification. DSCP Mark: Change the DSCP mark value of the packets. Enter the DSCP mark value to use. Specify what the Device does for packets that exceed the excess burst size or peak rate and burst size (red-marked packets). • • Drop: Discard the packets. DSCP Mark: Change the DSCP mark value of the packets. Enter the DSCP mark value to use. The packets may be dropped if there is congestion on the network. VMG4381-B10A User’s Guide 174 Chapter 10 Quality of Service (QoS) Table 52 Policer Setup: Add/Edit LABEL DESCRIPTION Available Class Select a QoS classifier to apply this QoS policer to traffic that matches the QoS classifier. Selected Class Highlight a QoS classifier in the Available Class box and use the > button to move it to the Selected Class box. To remove a QoS classifier from the Selected Class box, select it and use the < button. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. 10.7 The QoS Monitor Screen To view the Device’s QoS packet statistics, click Network Setting > QoS > Monitor. The screen appears as shown. Figure 76 Network Setting > QoS > Monitor The following table describes the labels in this screen. Table 53 Network Setting > QoS > Monitor LABEL DESCRIPTION Refresh Interval Enter how often you want the Device to update this screen. Select No Refresh to stop refreshing statistics. Interface Monitor This is the index number of the entry. Name This shows the name of the interface on the Device. Pass Rate This shows how many packets forwarded to this interface are transmitted successfully. Drop Rate This shows how many packets forwarded to this interface are dropped. Queue Monitor This is the index number of the entry. Name This shows the name of the queue. Pass Rate This shows how many packets assigned to this queue are transmitted successfully. Drop Rate This shows how many packets assigned to this queue are dropped. VMG4381-B10A User’s Guide 175 Chapter 10 Quality of Service (QoS) 10.8 Technical Reference The following section contains additional technical information about the Device features described in this chapter. IEEE 802.1Q Tag The IEEE 802.1Q standard defines an explicit VLAN tag in the MAC header to identify the VLAN membership of a frame across bridges. A VLAN tag includes the 12-bit VLAN ID and 3-bit user priority. The VLAN ID associates a frame with a specific VLAN and provides the information that devices need to process the frame across the network. IEEE 802.1p specifies the user priority field and defines up to eight separate traffic types. The following table describes the traffic types defined in the IEEE 802.1d standard (which incorporates the 802.1p). Table 54 IEEE 802.1p Priority Level and Traffic Type PRIORITY LEVEL TRAFFIC TYPE Level 7 Typically used for network control traffic such as router configuration messages. Level 6 Typically used for voice traffic that is especially sensitive to jitter (jitter is the variations in delay). Level 5 Typically used for video that consumes high bandwidth and is sensitive to jitter. Level 4 Typically used for controlled load, latency-sensitive traffic such as SNA (Systems Network Architecture) transactions. Level 3 Typically used for “excellent effort” or better than best effort and would include important business traffic that can tolerate some delay. Level 2 This is for “spare bandwidth”. Level 1 This is typically used for non-critical “background” traffic such as bulk transfers that are allowed but that should not affect other applications and users. Level 0 Typically used for best-effort traffic. DiffServ QoS is used to prioritize source-to-destination traffic flows. All packets in the flow are given the same priority. You can use CoS (class of service) to give different priorities to different packet types. DiffServ (Differentiated Services) is a class of service (CoS) model that marks packets so that they receive specific per-hop treatment at DiffServ-compliant network devices along the route based on the application types and traffic flow. Packets are marked with DiffServ Code Points (DSCPs) indicating the level of service desired. This allows the intermediary DiffServ-compliant network devices to handle the packets differently depending on the code points without the need to negotiate paths or remember state information for every flow. In addition, applications do not have to request a particular service or give advanced notice of where the traffic is going. DSCP and Per-Hop Behavior DiffServ defines a new Differentiated Services (DS) field to replace the Type of Service (TOS) field in the IP header. The DS field contains a 2-bit unused field and a 6-bit DSCP field which can define up to 64 service levels. The following figure illustrates the DS field. VMG4381-B10A User’s Guide 176 Chapter 10 Quality of Service (QoS) DSCP is backward compatible with the three precedence bits in the ToS octet so that non-DiffServ compliant, ToS-enabled network device will not conflict with the DSCP mapping. DSCP (6 bits) Unused (2 bits) The DSCP value determines the forwarding behavior, the PHB (Per-Hop Behavior), that each packet gets across the DiffServ network. Based on the marking rule, different kinds of traffic can be marked for different kinds of forwarding. Resources can then be allocated according to the DSCP values and the configured policies. IP Precedence Similar to IEEE 802.1p prioritization at layer-2, you can use IP precedence to prioritize packets in a layer-3 network. IP precedence uses three bits of the eight-bit ToS (Type of Service) field in the IP header. There are eight classes of services (ranging from zero to seven) in IP precedence. Zero is the lowest priority level and seven is the highest. Automatic Priority Queue Assignment If you enable QoS on the Device, the Device can automatically base on the IEEE 802.1p priority level, IP precedence and/or packet length to assign priority to traffic which does not match a class. The following table shows you the internal layer-2 and layer-3 QoS mapping on the Device. On the Device, traffic assigned to higher priority queues gets through faster while traffic in lower index queues is dropped if the network is congested. Table 55 Internal Layer2 and Layer3 QoS Mapping LAYER 2 LAYER 3 PRIORITY QUEUE IEEE 802.1P USER PRIORITY (ETHERNET PRIORITY) TOS (IP PRECEDENCE) DSCP 000000 000000 >1100 001110 250~1100 IP PACKET LENGTH (BYTE) 001100 001010 001000 010110 010100 010010 010000 011110 011100 011010 011000 VMG4381-B10A User’s Guide 177 <250 Chapter 10 Quality of Service (QoS) Table 55 Internal Layer2 and Layer3 QoS Mapping LAYER 2 LAYER 3 PRIORITY QUEUE IEEE 802.1P USER PRIORITY (ETHERNET PRIORITY) TOS (IP PRECEDENCE) DSCP 100110 IP PACKET LENGTH (BYTE) 100100 100010 100000 101110 101000 110000 111000 Token Bucket The token bucket algorithm uses tokens in a bucket to control when traffic can be transmitted. The bucket stores tokens, each of which represents one byte. The algorithm allows bursts of up to b bytes which is also the bucket size, so the bucket can hold up to b tokens. Tokens are generated and added into the bucket at a constant rate. The following shows how tokens work with packets: • A packet can be transmitted if the number of tokens in the bucket is equal to or greater than the size of the packet (in bytes). • After a packet is transmitted, a number of tokens corresponding to the packet size is removed from the bucket. • If there are no tokens in the bucket, the Device stops transmitting until enough tokens are generated. • If not enough tokens are available, the Device treats the packet in either one of the following ways: In traffic shaping: • Holds it in the queue until enough tokens are available in the bucket. In traffic policing: • Drops it. • Transmits it but adds a DSCP mark. The Device may drop these marked packets if the network is overloaded. Configure the bucket size to be equal to or less than the amount of the bandwidth that the interface can support. It does not help if you set it to a bucket size over the interface’s capability. The smaller the bucket size, the lower the data transmission rate and that may cause outgoing packets to be dropped. A larger transmission rate requires a big bucket size. For example, use a bucket size of 10 kbytes to get the transmission rate up to 10 Mbps. Single Rate Three Color Marker The Single Rate Three Color Marker (srTCM, defined in RFC 2697) is a type of traffic policing that identifies packets by comparing them to one user-defined rate, the Committed Information Rate (CIR), and two burst sizes: the Committed Burst Size (CBS) and Excess Burst Size (EBS). VMG4381-B10A User’s Guide 178 Chapter 10 Quality of Service (QoS) The srTCM evaluates incoming packets and marks them with one of three colors which refer to packet loss priority levels. High packet loss priority level is referred to as red, medium is referred to as yellow and low is referred to as green. The srTCM is based on the token bucket filter and has two token buckets (CBS and EBS). Tokens are generated and added into the bucket at a constant rate, called Committed Information Rate (CIR). When the first bucket (CBS) is full, new tokens overflow into the second bucket (EBS). All packets are evaluated against the CBS. If a packet does not exceed the CBS it is marked green. Otherwise it is evaluated against the EBS. If it is below the EBS then it is marked yellow. If it exceeds the EBS then it is marked red. The following shows how tokens work with incoming packets in srTCM: • A packet arrives. The packet is marked green and can be transmitted if the number of tokens in the CBS bucket is equal to or greater than the size of the packet (in bytes). • After a packet is transmitted, a number of tokens corresponding to the packet size is removed from the CBS bucket. • If there are not enough tokens in the CBS bucket, the Device checks the EBS bucket. The packet is marked yellow if there are sufficient tokens in the EBS bucket. Otherwise, the packet is marked red. No tokens are removed if the packet is dropped. Two Rate Three Color Marker The Two Rate Three Color Marker (trTCM, defined in RFC 2698) is a type of traffic policing that identifies packets by comparing them to two user-defined rates: the Committed Information Rate (CIR) and the Peak Information Rate (PIR). The CIR specifies the average rate at which packets are admitted to the network. The PIR is greater than or equal to the CIR. CIR and PIR values are based on the guaranteed and maximum bandwidth respectively as negotiated between a service provider and client. The trTCM evaluates incoming packets and marks them with one of three colors which refer to packet loss priority levels. High packet loss priority level is referred to as red, medium is referred to as yellow and low is referred to as green. The trTCM is based on the token bucket filter and has two token buckets (Committed Burst Size (CBS) and Peak Burst Size (PBS)). Tokens are generated and added into the two buckets at the CIR and PIR respectively. All packets are evaluated against the PIR. If a packet exceeds the PIR it is marked red. Otherwise it is evaluated against the CIR. If it exceeds the CIR then it is marked yellow. Finally, if it is below the CIR then it is marked green. The following shows how tokens work with incoming packets in trTCM: • A packet arrives. If the number of tokens in the PBS bucket is less than the size of the packet (in bytes), the packet is marked red and may be dropped regardless of the CBS bucket. No tokens are removed if the packet is dropped. • If the PBS bucket has enough tokens, the Device checks the CBS bucket. The packet is marked green and can be transmitted if the number of tokens in the CBS bucket is equal to or greater than the size of the packet (in bytes). Otherwise, the packet is marked yellow. VMG4381-B10A User’s Guide 179 Chapter 10 Quality of Service (QoS) VMG4381-B10A User’s Guide 180 C HAPTER 11 Network Address Translation (NAT) 11.1 Overview This chapter discusses how to configure NAT on the Device. NAT (Network Address Translation NAT, RFC 1631) is the translation of the IP address of a host in a packet, for example, the source address of an outgoing packet, used within one network to a different IP address known within another network. 11.1.1 What You Can Do in this Chapter • Use the Port Forwarding screen to configure forward incoming service requests to the server(s) on your local network (Section 11.2 on page 182). • Use the Applications screen to forward incoming service requests to the server(s) on your local network (Section 11.3 on page 185). • Use the Port Triggering screen to add and configure the Device’s trigger port settings (Section 11.4 on page 186). • Use the DMZ screen to configure a default server (Section 11.5 on page 189). • Use the ALG screen to enable and disable the NAT and SIP (VoIP) ALG in the Device (Section 11.6 on page 190). • Use the Address Mapping screen to configure the Device's address mapping settings (Section 11.7 on page 190). 11.1.2 What You Need To Know Inside/Outside Inside/outside denotes where a host is located relative to the Device, for example, the computers of your subscribers are the inside hosts, while the web servers on the Internet are the outside hosts. Global/Local Global/local denotes the IP address of a host in a packet as the packet traverses a router, for example, the local address refers to the IP address of a host when the packet is in the local network, while the global address refers to the IP address of the host when the same packet is traveling in the WAN side. NAT In the simplest form, NAT changes the source IP address in a packet received from a subscriber (the inside local address) to another (the inside global address) before forwarding the packet to the VMG4381-B10A User’s Guide 181 Chapter 11 Network Address Translation (NAT) WAN side. When the response comes back, NAT translates the destination address (the inside global address) back to the inside local address before forwarding it to the original inside host. Port Forwarding A port forwarding set is a list of inside (behind NAT on the LAN) servers, for example, web or FTP, that you can make visible to the outside world even though NAT makes your whole inside network appear as a single computer to the outside world. Finding Out More See Section 11.8 on page 192 for advanced technical information on NAT. 11.2 The Port Forwarding Screen Use the Port Forwarding screen to forward incoming service requests to the server(s) on your local network. You may enter a single port number or a range of port numbers to be forwarded, and the local IP address of the desired server. The port number identifies a service; for example, web service is on port 80 and FTP on port 21. In some cases, such as for unknown services or where one server can support more than one service (for example both FTP and web service), it might be better to specify a range of port numbers. You can allocate a server IP address that corresponds to a port or a range of ports. The most often used port numbers and services are shown in Appendix F on page 353. Please refer to RFC 1700 for further information about port numbers. Note: Many residential broadband ISP accounts do not allow you to run any server processes (such as a Web or FTP server) from your location. Your ISP may periodically check for servers and may suspend your account if it discovers any active services at your location. If you are unsure, refer to your ISP. Configuring Servers Behind Port Forwarding (Example) Let's say you want to assign ports 21-25 to one FTP, Telnet and SMTP server (A in the example), port 80 to another (B in the example) and assign a default server IP address of 192.168.1.35 to a third (C in the example). You assign the LAN IP addresses and the ISP assigns the WAN IP address. The NAT network appears as a single host on the Internet. VMG4381-B10A User’s Guide 182 Chapter 11 Network Address Translation (NAT) Figure 77 Multiple Servers Behind NAT Example A=192.168.1.33 WAN LAN B=192.168.1.34 192.168.1.1 IP Address assigned by ISP C=192.168.1.3 D=192.168.1.36 Click Network Setting > NAT > Port Forwarding to open the following screen. See Appendix F on page 353 for port numbers commonly used for particular services. Figure 78 Network Setting > NAT > Port Forwarding The following table describes the fields in this screen. Table 56 Network Setting > NAT > Port Forwarding LABEL DESCRIPTION Add new rule Click this to add a new rule. This is the index number of the entry. Status This field displays whether the NAT rule is active or not. A yellow bulb signifies that this rule is active. A gray bulb signifies that this rule is not active. Service Name This shows the service’s name. WAN Interface This shows the WAN interface through which the service is forwarded. WAN IP This field displays the incoming packet’s destination IP address. Server IP Address This is the server’s IP address. Start Port This is the first external port number that identifies a service. End Port This is the last external port number that identifies a service. Translation Start Port This is the first internal port number that identifies a service. Translation End Port This is the last internal port number that identifies a service. Protocol This shows the IP protocol supported by this virtual server, whether it is TCP, UDP, or TCP/ UDP. Modify Click the Edit icon to edit this rule. Click the Delete icon to delete an existing rule. VMG4381-B10A User’s Guide 183 Chapter 11 Network Address Translation (NAT) 11.2.1 Add/Edit Port Forwarding Click Add new rule in the Port Forwarding screen or click the Edit icon next to an existing rule to open the following screen. Figure 79 Port Forwarding: Add/Edit The following table describes the labels in this screen. Table 57 Port Forwarding: Add/Edit LABEL DESCRIPTION Active Clear the checkbox to disable the rule. Select the check box to enable it. Service Name Enter a name to identify this rule using keyboard characters (A-Z, a-z, 1-2 and so on). WAN Interface Select the WAN interface through which the service is forwarded. You must have already configured a WAN connection with NAT enabled. WAN IP Enter the WAN IP address for which the incoming service is destined. If the packet’s destination IP address doesn’t match the one specified here, the port forwarding rule will not be applied. Start Port Enter the original destination port for the packets. To forward only one port, enter the port number again in the End Port field. To forward a series of ports, enter the start port number here and the end port number in the End Port field. End Port Enter the last port of the original destination port range. To forward only one port, enter the port number in the Start Port field above and then enter it again in this field. To forward a series of ports, enter the last port number in a series that begins with the port number in the Start Port field above. Translation Start Port This shows the port number to which you want the Device to translate the incoming port. For a range of ports, enter the first number of the range to which you want the incoming ports translated. Translation End Port This shows the last port of the translated port range. Server IP Address Enter the inside IP address of the virtual server here. VMG4381-B10A User’s Guide 184 Chapter 11 Network Address Translation (NAT) Table 57 Port Forwarding: Add/Edit (continued) LABEL DESCRIPTION Protocol Select the protocol supported by this virtual server. Choices are TCP, UDP, or TCP/UDP. OK Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. 11.3 The Applications Screen This screen provides a summary of all NAT applications and their configuration. In addition, this screen allows you to create new applications and/or remove existing ones. To access this screen, click Network Setting > NAT > Applications. The following screen appears. Figure 80 Network Setting > NAT > Applications The following table describes the labels in this screen. Table 58 Network Setting > NAT > Applications LABEL DESCRIPTION Add new application Click this to add a new NAT application rule. Application Forwarded This field shows the type of application that the service forwards. WAN Interface This field shows the WAN interface through which the service is forwarded. Server IP Address This field displays the destination IP address for the service. Modify Click the Delete icon to delete the rule. 11.3.1 Add New Application This screen lets you create new NAT application rules. Click Add new application in the Applications screen to open the following screen. VMG4381-B10A User’s Guide 185 Chapter 11 Network Address Translation (NAT) Figure 81 Applications: Add The following table describes the labels in this screen. Table 59 Applications: Add LABEL DESCRIPTION WAN Interface Select the WAN interface that you want to apply this NAT rule to. Server IP Address Enter the inside IP address of the application here. Application Category Select the category of the application from the drop-down list box. Application Forwarded Select a service from the drop-down list box and the Device automatically configures the protocol, start, end, and map port number that define the service. View Rule Click this to display the configuration of the service that you have chosen in Application Fowarded. OK Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. 11.4 The Port Triggering Screen Some services use a dedicated range of ports on the client side and a dedicated range of ports on the server side. With regular port forwarding you set a forwarding port in NAT to forward a service (coming in from the server on the WAN) to the IP address of a computer on the client side (LAN). The problem is that port forwarding only forwards a service to a single LAN IP address. In order to use the same service on a different LAN computer, you have to manually replace the LAN computer's IP address in the forwarding port with another LAN computer's IP address. Trigger port forwarding solves this problem by allowing computers on the LAN to dynamically take turns using the service. The Device records the IP address of a LAN computer that sends traffic to the WAN to request a service with a specific port number and protocol (a "trigger" port). When the Device's WAN port receives a response with a specific port number and protocol ("open" port), the Device forwards the traffic to the LAN IP address of the computer that sent the request. After that computer’s connection for that service closes, another computer on the LAN can use the service in the same manner. This way you do not need to configure a new IP address each time you want a different LAN computer to use the application. For example: VMG4381-B10A User’s Guide 186 Chapter 11 Network Address Translation (NAT) Figure 82 Trigger Port Forwarding Process: Example Jane requests a file from the Real Audio server (port 7070). Port 7070 is a “trigger” port and causes the Device to record Jane’s computer IP address. The Device associates Jane's computer IP address with the "open" port range of 6970-7170. The Real Audio server responds using a port number ranging between 6970-7170. The Device forwards the traffic to Jane’s computer IP address. Only Jane can connect to the Real Audio server until the connection is closed or times out. The Device times out in three minutes with UDP (User Datagram Protocol) or two hours with TCP/IP (Transfer Control Protocol/Internet Protocol). Click Network Setting > NAT > Port Triggering to open the following screen. Use this screen to view your Device’s trigger port settings. Figure 83 Network Setting > NAT > Port Triggering The following table describes the labels in this screen. Table 60 Network Setting > NAT > Port Triggering LABEL DESCRIPTION Add new rule Click this to create a new rule. This is the index number of the entry. Status This field displays whether the port triggering rule is active or not. A yellow bulb signifies that this rule is active. A gray bulb signifies that this rule is not active. Service Name This field displays the name of the service used by this rule. WAN Interface This field shows the WAN interface through which the service is forwarded. Trigger Start Port The trigger port is a port (or a range of ports) that causes (or triggers) the Device to record the IP address of the LAN computer that sent the traffic to a server on the WAN. This is the first port number that identifies a service. Trigger End Port This is the last port number that identifies a service. Trigger Proto. This is the trigger transport layer protocol. VMG4381-B10A User’s Guide 187 Chapter 11 Network Address Translation (NAT) Table 60 Network Setting > NAT > Port Triggering (continued) LABEL DESCRIPTION Open Start Port The open port is a port (or a range of ports) that a server on the WAN uses when it sends out a particular service. The Device forwards the traffic with this port (or range of ports) to the client computer on the LAN that requested the service. This is the first port number that identifies a service. Open End Port This is the last port number that identifies a service. Open Proto. This is the open transport layer protocol. Modify Click the Edit icon to edit this rule. Click the Delete icon to delete an existing rule. 11.4.1 Add/Edit Port Triggering Rule This screen lets you create new port triggering rules. Click Add new rule in the Port Triggering screen or click a rule’s Edit icon to open the following screen. Figure 84 Port Triggering: Add/Edit The following table describes the labels in this screen. Table 61 Port Triggering: Configuration Add/Edit LABEL DESCRIPTION Active Select the check box to enable this rule. Service Name Enter a name to identify this rule using keyboard characters (A-Z, a-z, 1-2 and so on). WAN Interface Select a WAN interface for which you want to configure port triggering rules. Trigger Start Port The trigger port is a port (or a range of ports) that causes (or triggers) the Device to record the IP address of the LAN computer that sent the traffic to a server on the WAN. Type a port number or the starting port number in a range of port numbers. Trigger End Port Type a port number or the ending port number in a range of port numbers. Trigger Protocol Select the transport layer protocol from TCP, UDP, or TCP/UDP. VMG4381-B10A User’s Guide 188 Chapter 11 Network Address Translation (NAT) Table 61 Port Triggering: Configuration Add/Edit (continued) LABEL DESCRIPTION Open Start Port The open port is a port (or a range of ports) that a server on the WAN uses when it sends out a particular service. The Device forwards the traffic with this port (or range of ports) to the client computer on the LAN that requested the service. Type a port number or the starting port number in a range of port numbers. Open End Port Type a port number or the ending port number in a range of port numbers. Open Protocol Select the transport layer protocol from TCP, UDP, or TCP/UDP. OK Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. 11.5 The DMZ Screen In addition to the servers for specified services, NAT supports a default server IP address. A default server receives packets from ports that are not specified in the NAT Port Forwarding Setup screen. Figure 85 Network Setting > NAT > DMZ The following table describes the fields in this screen. Table 62 Network Setting > NAT > DMZ LABEL DESCRIPTION Default Server Address Enter the IP address of the default server which receives packets from ports that are not specified in the NAT Port Forwarding screen. Note: If you do not assign a Default Server Address, the Device discards all packets received for ports that are not specified in the NAT Port Forwarding screen. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. VMG4381-B10A User’s Guide 189 Chapter 11 Network Address Translation (NAT) 11.6 The ALG Screen Some NAT routers may include a SIP Application Layer Gateway (ALG). A SIP ALG allows SIP calls to pass through NAT by examining and translating IP addresses embedded in the data stream. When the Device registers with the SIP register server, the SIP ALG translates the Device’s private IP address inside the SIP data stream to a public IP address. You do not need to use STUN or an outbound proxy if your Device is behind a SIP ALG. Use this screen to enable and disable the NAT and SIP (VoIP) ALG in the Device. To access this screen, click Network Setting > NAT > ALG. Figure 86 Network Setting > NAT > ALG The following table describes the fields in this screen. Table 63 Network Setting > NAT > ALG LABEL DESCRIPTION NAT ALG Enable this to make sure applications such as FTP and file transfer in IM applications work correctly with port-forwarding and address-mapping rules. SIP ALG Enable this to make sure SIP (VoIP) works correctly with port-forwarding and addressmapping rules. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. 11.7 The Address Mapping Screen Ordering your rules is important because the Device applies the rules in the order that you specify. When a rule matches the current packet, the Device takes the corresponding action and the remaining rules are ignored. Click Network Setting > NAT > Address Mapping to display the following screen. Figure 87 Network Setting > NAT > Address Mapping VMG4381-B10A User’s Guide 190 Chapter 11 Network Address Translation (NAT) The following table describes the fields in this screen. Table 64 Network Setting > NAT > Address Mapping LABEL DESCRIPTION Add new rule Click this to create a new rule. Set This is the index number of the address mapping set. Local Start IP This is the starting Inside Local IP Address (ILA). Local End IP This is the ending Inside Local IP Address (ILA). If the rule is for all local IP addresses, then this field displays 0.0.0.0 as the Local Start IP address and 255.255.255.255 as the Local End IP address. This field is blank for One-to-One mapping types. Global Start IP This is the starting Inside Global IP Address (IGA). Enter 0.0.0.0 here if you have a dynamic IP address from your ISP. You can only do this for the Many-to-One mapping type. Global End IP This is the ending Inside Global IP Address (IGA). This field is blank for One-to-One and Many-to-One mapping types. Type This is the address mapping type. One-to-One: This mode maps one local IP address to one global IP address. Note that port numbers do not change for the One-to-one NAT mapping type. Many-to-One: This mode maps multiple local IP addresses to one global IP address. This is equivalent to SUA (i.e., PAT, port address translation), the Device's Single User Account feature that previous routers supported only. Many-to-Many: This mode maps multiple local IP addresses to shared global IP addresses. Modify Click the Edit icon to go to the screen where you can edit the address mapping rule. Click the Delete icon to delete an existing address mapping rule. Note that subsequent address mapping rules move up by one when you take this action. 11.7.1 Add/Edit Address Mapping Rule To add or edit an address mapping rule, click Add new rule or the rule’s edit icon in the Address Mapping screen to display the screen shown next. Figure 88 Address Mapping: Add/Edit VMG4381-B10A User’s Guide 191 Chapter 11 Network Address Translation (NAT) The following table describes the fields in this screen. Table 65 Address Mapping: Add/Edit LABEL DESCRIPTION Type Choose the IP/port mapping type from one of the following. One-to-One: This mode maps one local IP address to one global IP address. Note that port numbers do not change for the One-to-one NAT mapping type. Many-to-One: This mode maps multiple local IP addresses to one global IP address. This is equivalent to SUA (i.e., PAT, port address translation), the Device's Single User Account feature that previous routers supported only. Many-to-Many: This mode maps multiple local IP addresses to shared global IP addresses. Local Start IP Enter the starting Inside Local IP Address (ILA). Local End IP Enter the ending Inside Local IP Address (ILA). If the rule is for all local IP addresses, then this field displays 0.0.0.0 as the Local Start IP address and 255.255.255.255 as the Local End IP address. This field is blank for One-to-One mapping types. Global Start IP Enter the starting Inside Global IP Address (IGA). Enter 0.0.0.0 here if you have a dynamic IP address from your ISP. You can only do this for the Many-to-One mapping type. Global End IP Enter the ending Inside Global IP Address (IGA). This field is blank for One-to-One and Many-to-One mapping types. Set Select the number of the mapping set for which you want to configure. OK Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. 11.8 Technical Reference This part contains more information regarding NAT. 11.8.1 NAT Definitions Inside/outside denotes where a host is located relative to the Device, for example, the computers of your subscribers are the inside hosts, while the web servers on the Internet are the outside hosts. Global/local denotes the IP address of a host in a packet as the packet traverses a router, for example, the local address refers to the IP address of a host when the packet is in the local network, while the global address refers to the IP address of the host when the same packet is traveling in the WAN side. VMG4381-B10A User’s Guide 192 Chapter 11 Network Address Translation (NAT) Note that inside/outside refers to the location of a host, while global/local refers to the IP address of a host used in a packet. Thus, an inside local address (ILA) is the IP address of an inside host in a packet when the packet is still in the local network, while an inside global address (IGA) is the IP address of the same inside host when the packet is on the WAN side. The following table summarizes this information. Table 66 NAT Definitions ITEM DESCRIPTION Inside This refers to the host on the LAN. Outside This refers to the host on the WAN. Local This refers to the packet address (source or destination) as the packet travels on the LAN. Global This refers to the packet address (source or destination) as the packet travels on the WAN. NAT never changes the IP address (either local or global) of an outside host. 11.8.2 What NAT Does In the simplest form, NAT changes the source IP address in a packet received from a subscriber (the inside local address) to another (the inside global address) before forwarding the packet to the WAN side. When the response comes back, NAT translates the destination address (the inside global address) back to the inside local address before forwarding it to the original inside host. Note that the IP address (either local or global) of an outside host is never changed. The global IP addresses for the inside hosts can be either static or dynamically assigned by the ISP. In addition, you can designate servers, for example, a web server and a telnet server, on your local network and make them accessible to the outside world. If you do not define any servers (for Manyto-One and Many-to-Many Overload mapping), NAT offers the additional benefit of firewall protection. With no servers defined, your Device filters out all incoming inquiries, thus preventing intruders from probing your network. For more information on IP address translation, refer to RFC 1631, The IP Network Address Translator (NAT). VMG4381-B10A User’s Guide 193 Chapter 11 Network Address Translation (NAT) 11.8.3 How NAT Works Each packet has two addresses – a source address and a destination address. For outgoing packets, the ILA (Inside Local Address) is the source address on the LAN, and the IGA (Inside Global Address) is the source address on the WAN. For incoming packets, the ILA is the destination address on the LAN, and the IGA is the destination address on the WAN. NAT maps private (local) IP addresses to globally unique ones required for communication with hosts on other networks. It replaces the original IP source address (and TCP or UDP source port numbers for Many-to-One and Many-to-Many Overload NAT mapping) in each packet and then forwards it to the Internet. The Device keeps track of the original addresses and port numbers so incoming reply packets can have their original values restored. The following figure illustrates this. Figure 89 How NAT Works NAT Table LAN Inside Local IP Address 192.168.1.10 192.168.1.11 192.168.1.12 192.168.1.13 192.168.1.13 192.168.1.12 SA SA 192.168.1.10 IGA1 Inside Local Address (ILA) 192.168.1.11 Inside Global IP Address IGA 1 IGA 2 IGA 3 IGA 4 WAN Inside Global Address (IGA) 192.168.1.10 11.8.4 NAT Application The following figure illustrates a possible NAT application, where three inside LANs (logical LANs using IP alias) behind the Device can communicate with three distinct WAN networks. VMG4381-B10A User’s Guide 194 Chapter 11 Network Address Translation (NAT) Figure 90 NAT Application With IP Alias Port Forwarding: Services and Port Numbers The most often used port numbers are shown in the following table. Please refer to RFC 1700 for further information about port numbers. Please also refer to the Supporting CD for more examples and details on port forwarding and NAT. Table 67 Services and Port Numbers SERVICES PORT NUMBER ECHO FTP (File Transfer Protocol) 21 SMTP (Simple Mail Transfer Protocol) 25 DNS (Domain Name System) 53 Finger 79 HTTP (Hyper Text Transfer protocol or WWW, Web) 80 POP3 (Post Office Protocol) 110 NNTP (Network News Transport Protocol) 119 SNMP (Simple Network Management Protocol) 161 SNMP trap 162 PPTP (Point-to-Point Tunneling Protocol) 1723 Port Forwarding Example Let's say you want to assign ports 21-25 to one FTP, Telnet and SMTP server (A in the example), port 80 to another (B in the example) and assign a default server IP address of 192.168.1.35 to a VMG4381-B10A User’s Guide 195 Chapter 11 Network Address Translation (NAT) third (C in the example). You assign the LAN IP addresses and the ISP assigns the WAN IP address. The NAT network appears as a single host on the Internet. Figure 91 Multiple Servers Behind NAT Example A=192.168.1.33 192.168.1.1 B=192.168.1.34 IP address assigned by ISP C=192.168.1.35 D=192.168.1.36 VMG4381-B10A User’s Guide 196 C HAPTER 12 Dynamic DNS Setup 12.1 Overview DNS DNS (Domain Name System) is for mapping a domain name to its corresponding IP address and vice versa. The DNS server is extremely important because without it, you must know the IP address of a machine before you can access it. In addition to the system DNS server(s), each WAN interface (service) is set to have its own static or dynamic DNS server list. You can configure a DNS static route to forward DNS queries for certain domain names through a specific WAN interface to its DNS server(s). The Device uses a system DNS server (in the order you specify in the Broadband screen) to resolve domain names that do not match any DNS routing entry. After the Device receives a DNS reply from a DNS server, it creates a new entry for the resolved IP address in the routing table. Dynamic DNS Dynamic DNS allows you to update your current dynamic IP address with one or many dynamic DNS services so that anyone can contact you (in NetMeeting, CU-SeeMe, etc.). You can also access your FTP server or Web site on your own computer using a domain name (for instance myhost.dhs.org, where myhost is a name of your choice) that will never change instead of using an IP address that changes each time you reconnect. Your friends or relatives will always be able to call you even if they don't know your IP address. First of all, you need to have registered a dynamic DNS account with www.dyndns.org. This is for people with a dynamic IP from their ISP or DHCP server that would still like to have a domain name. The Dynamic DNS service provider will give you a password or key. 12.1.1 What You Can Do in this Chapter • Use the DNS Entry screen to view, configure, or remove DNS routes (Section 12.2 on page 198). • Use the Dynamic DNS screen to enable DDNS and configure the DDNS settings on the Device (Section 12.3 on page 199). VMG4381-B10A User’s Guide 197 Chapter 12 Dynamic DNS Setup 12.1.2 What You Need To Know DYNDNS Wildcard Enabling the wildcard feature for your host causes *.yourhost.dyndns.org to be aliased to the same IP address as yourhost.dyndns.org. This feature is useful if you want to be able to use, for example, www.yourhost.dyndns.org and still reach your hostname. If you have a private WAN IP address, then you cannot use Dynamic DNS. 12.2 The DNS Entry Screen Use this screen to view and configure DNS routes on the Device. Click Network Setting > DNS to open the DNS Entry screen. Figure 92 Network Setting > DNS > DNS Entry The following table describes the fields in this screen. Table 68 Network Setting > DNS > DNS Entry LABEL DESCRIPTION Add new DNS entry Click this to create a new DNS entry. This is the index number of the entry. Hostname This indicates the host name or domain name. IP Address This indicates the IP address assigned to this computer. Modify Click the Edit icon to edit the rule. Click the Delete icon to delete an existing rule. 12.2.1 Add/Edit DNS Entry You can manually add or edit the Device’s DNS name and IP address entry. Click Add new DNS entry in the DNS Entry screen or the Edit icon next to the entry you want to edit. The screen shown next appears. VMG4381-B10A User’s Guide 198 Chapter 12 Dynamic DNS Setup Figure 93 DNS Entry: Add/Edit The following table describes the labels in this screen. Table 69 DNS Entry: Add/Edit LABEL DESCRIPTION Host Name Enter the host name of the DNS entry. IP Address Enter the IP address of the DNS entry. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. 12.3 The Dynamic DNS Screen Use this screen to change your Device’s DDNS. Click Network Setting > DNS > Dynamic DNS. The screen appears as shown. Figure 94 Network Setting > DNS > Dynamic DNS The following table describes the fields in this screen. Table 70 Network Setting > DNS > > Dynamic DNS LABEL DESCRIPTION Dynamic DNS Select Enable to use dynamic DNS. Service Provider Select your Dynamic DNS service provider from the drop-down list box. Hostname Type the domain name assigned to your Device by your Dynamic DNS provider. You can specify up to two host names in the field separated by a comma (","). Username Type your user name. VMG4381-B10A User’s Guide 199 Chapter 12 Dynamic DNS Setup Table 70 Network Setting > DNS > > Dynamic DNS (continued) LABEL DESCRIPTION Password Type the password assigned to you. Email If you select TZO in the Service Provider field, enter the user name you used to register for this service. Key If you select TZO in the Service Provider field, enter the password you used to register for this service. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4381-B10A User’s Guide 200 C HAPTER 13 Interface Group 13.1 Overview By default, all LAN and WAN interfaces on the Device are in the same group and can communicate with each other. Create interface groups to have the Device assign the IP addresses in different domains to different groups. Each group acts as an independent network on the Device. This lets devices connected to an interface group’s LAN interfaces communicate through the interface group’s WAN or LAN interfaces but not other WAN or LAN interfaces. 13.1.1 What You Can Do in this Chapter The Interface Group screens let you create multiple networks on the Device (Section 13.2 on page 201). 13.2 The Interface Group Screen You can manually add a LAN interface to a new group. Alternatively, you can have the Device automatically add the incoming traffic and the LAN interface on which traffic is received to an interface group when its DHCP Vendor ID option information matches one listed for the interface group. Use the LAN screen to configure the private IP addresses the DHCP server on the Device assigns to the clients in the default and/or user-defined groups. If you set the Device to assign IP addresses based on the client’s DHCP Vendor ID option information, you must enable DHCP server and configure LAN TCP/IP settings for both the default and user-defined groups. See Chapter 8 on page 133 for more information. In the following example, the client that sends packets with the DHCP Vendor ID option set to MSFT 5.0 (meaning it is a Windows 2000 DHCP client) is assigned the IP address 192.168.2.2 and uses the WAN VDSL_PoE/ppp0.1 interface. VMG4381-B10A User’s Guide 201 Chapter 13 Interface Group Figure 95 Interface Grouping Application Default: ETH 2~4 192.168.1.x/24 eth10.0 Internet VDSL_PoE/ppp0.1 192.168.2.x/24 DHCP Vendor ID option: MSFT 5.0 Click Network Setting > Interface Group to open the following screen. Figure 96 Network Setting > Interface Group The following table describes the fields in this screen. Table 71 Network Setting > Interface Group LABEL DESCRIPTION Add New Interface Group Click this button to create a new interface group. Group Name This shows the descriptive name of the group. WAN Interface This shows the WAN interfaces in the group. LAN Interfaces This shows the LAN interfaces in the group. Criteria This shows the filtering criteria for the group. Modify Click the Delete icon to remove the group. Add Click this button to create a new group. 13.2.1 Interface Group Configuration Click the Add New Interface Group button in the Interface Group screen to open the following screen. Use this screen to create a new interface group. Note: An interface can belong to only one group at a time. VMG4381-B10A User’s Guide 202 Chapter 13 Interface Group Figure 97 Interface Group Configuration The following table describes the fields in this screen. Table 72 Interface Group Configuration LABEL DESCRIPTION Group Name Enter a name to identify this group. You can enter up to 30 characters. You can use letters, numbers, hyphens (-) and underscores (_). Spaces are not allowed. WAN Interface used in the grouping Select the WAN interface this group uses. The group can have up to one PTM interface and up to one ATM interface. Grouped LAN Interfaces Select one or more LAN interfaces (Ethernet LAN, HPNA or wireless LAN) in the Available LAN Interfaces list and use the left arrow to move them to the Grouped LAN Interfaces list to add the interfaces to this group. Available LAN Interfaces Select None to not add a WAN interface to this group. To remove a LAN or wireless LAN interface from the Grouped LAN Interfaces, use the right-facing arrow. Automatically Add Clients With the following DHCP Vendor IDs Click Add to identify LAN hosts to add to the interface group by criteria such as the type of the hardware or firmware. See Section 13.2.2 on page 204 for more information. This shows the index number of the rule. Filter Criteria This shows the filtering criteria. The LAN interface on which the matched traffic is received will belong to this group automatically. WildCard Support This shows if wildcard on DHCP option 60 is enabled. Remove Click the Remove icon to delete this rule from the Device. VMG4381-B10A User’s Guide 203 Chapter 13 Interface Group Table 72 Interface Group Configuration (continued) LABEL DESCRIPTION Apply Click Apply to save your changes back to the Device. Cancel Click Cancel to exit this screen without saving. 13.2.2 Interface Grouping Criteria Click the Add button in the Interface Grouping Configuration screen to open the following screen. Figure 98 Interface Grouping Criteria The following table describes the fields in this screen. Table 73 Interface Grouping Criteria LABEL DESCRIPTION Source MAC Address Enter the source MAC address of the packet. DHCP Option 60 Select this option and enter the Vendor Class Identifier (Option 60) of the matched traffic, such as the type of the hardware or firmware. Enable wildcard on DHCP option 60 option DHCP Option 61 IAID Select this option to be able to use wildcards in the Vendor Class Identifier configured for DHCP option 60. Select this and enter the device identity of the matched traffic. Enter the Identity Association Identifier (IAID) of the device, for example, the WAN connection index number. VMG4381-B10A User’s Guide 204 Chapter 13 Interface Group Table 73 Interface Grouping Criteria (continued) LABEL DUID type DESCRIPTION Select DUID-LLT (DUID Based on Link-layer Address Plus Time) to enter the hardware type, a time value and the MAC address of the device. Select DUID-EN (DUID Assigned by Vendor Based upon Enterprise Number) to enter the vendor’s registered enterprise number. Select DUID-LL (DUID Based on Link-layer Address) to enter the device’s hardware type and hardware address (MAC address) in the following fields. Select Other to enter any string that identifies the device in the DUID field. DHCP Option 125 Select this and enter vendor specific information of the matched traffic. Enterprise Number Enter the vendor’s 32-bit enterprise number registered with the IANA (Internet Assigned Numbers Authority). Manufactur er OUI Specify the vendor’s OUI (Organization Unique Identifier). It is usually the first three bytes of the MAC address. Product Class Enter the product class of the device. Model Name Enter the model name of the device. Serial Number Enter the serial number of the device. Apply Click Apply to save your changes back to the Device. Cancel Click Cancel to exit this screen without saving. VMG4381-B10A User’s Guide 205 Chapter 13 Interface Group VMG4381-B10A User’s Guide 206 C HAPTER 14 USB Service 14.1 Overview The Device has a USB port used to share files via a USB memory stick or a USB hard drive. In the USB Service screens, you can enable file-sharing server, media server, and printer server. 14.1.1 What You Can Do in this Chapter • Use the File Sharing screen to enable file-sharing server (Section 14.2 on page 208). • Use the Media Server screen to enable or disable the sharing of media files (Section 14.3 on page 210). • Use the Printer Server screen to enable the print server (Section 14.4 on page 211). 14.1.2 What You Need To Know The following terms and concepts may help as you read this chapter. 14.1.2.1 About File Sharing Workgroup name This is the name given to a set of computers that are connected on a network and share resources such as a printer or files. Windows automatically assigns the workgroup name when you set up a network. Shares When settings are set to default, each USB device connected to the Device is given a folder, called a “share”. If a USB hard drive connected to the Device has more than one partition, then each partition will be allocated a share. You can also configure a “share” to be a sub-folder or file on the USB device. File Systems A file system is a way of storing and organizing files on your hard drive and storage device. Often different operating systems such as Windows or Linux have different file systems. The file sharing feature on your Device supports File Allocation Table (FAT) and FAT32. Common Internet File System The Device uses Common Internet File System (CIFS) protocol for its file sharing functions. CIFS compatible computers can access the USB file storage devices connected to the Device. CIFS VMG4381-B10A User’s Guide 207 Chapter 14 USB Service protocol is supported on Microsoft Windows, Linux Samba and other operating systems (refer to your systems specifications for CIFS compatibility). 14.1.2.2 About Printer Server Print Server This is a computer or other device which manages one or more printers, and which sends print jobs to each printer from the computer itself or other devices. Operating System An operating system (OS) is the interface which helps you manage a computer. Common examples are Microsoft Windows, Mac OS or Linux. TCP/IP TCP/IP (Transmission Control Protocol/ Internet Protocol) is a set of communications protocols that most of the Internet runs on. Port A port maps a network service such as http to a process running on your computer, such as a process run by your web browser. When traffic from the Internet is received on your computer, the port number is used to identify which process running on your computer it is intended for. Supported OSs Your operating system must support TCP/IP ports for printing and be compatible with the RAW (port 9100) protocol. The following OSs support Device’s printer sharing feature. • Microsoft Windows 95, Windows 98 SE (Second Edition), Windows Me, Windows NT 4.0, Windows 2000, Windows XP or Macintosh OS X. 14.2 The File Sharing Screen You can share files on a USB memory stick or hard drive connected to your Device with users on your network. The following figure is an overview of the Device’s file server feature. Computers A and B can access files on a USB device (C) which is connected to the Device. VMG4381-B10A User’s Guide 208 Chapter 14 USB Service Figure 99 File Sharing Overview The Device will not be able to join the workgroup if your local area network has restrictions set up that do not allow devices to join a workgroup. In this case, contact your network administrator. 14.2.1 Before You Begin Make sure the Device is connected to your network and turned on. Connect the USB device to one of the Device’s USB port. Make sure the Device is connected to your network. The Device detects the USB device and makes its contents available for browsing. If you are connecting a USB hard drive that comes with an external power supply, make sure it is connected to an appropriate power source that is on. Note: If your USB device cannot be detected by the Device, see the troubleshooting for suggestions. Use this screen to set up file sharing using the Device. To access this screen, click Network Setting > USB Service > File Sharing. Figure 100 Network Setting > USB Service > File Sharing VMG4381-B10A User’s Guide 209 Chapter 14 USB Service Each field is described in the following table. Table 74 Network Setting > Home Networking > File Sharing LABEL DESCRIPTION File Sharing Services Select Enable to activate file sharing through the Device. Host Name Enter the host name on the share. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. 14.3 The Media Server Screen The media server feature lets anyone on your network play video, music, and photos from the USB storage device connected to your Device (without having to copy them to another computer). The Device can function as a DLNA-compliant media server. The Device streams files to DLNA-compliant media clients (like Windows Media Player). The Digital Living Network Alliance (DLNA) is a group of personal computer and electronics companies that works to make products compatible in a home network. The Device media server enables you to: • Publish all shares for everyone to play media files in the USB storage device connected to the Device. • Use hardware-based media clients like the DMA-2500 to play the files. Note: Anyone on your network can play the media files in the published shares. No user name and password or other form of security is used. The media server is enabled by default with the video, photo, and music shares published. To change your Device’s media server settings, click Network Setting > USB Service > Media Server. The screen appears as shown. Figure 101 Network Setting > USB Service > Media Server VMG4381-B10A User’s Guide 210 Chapter 14 USB Service The following table describes the labels in this menu. Table 75 Network Setting > USB Service > Media Server LABEL DESCRIPTION Media Server Select Enable to have the Device function as a DLNA-compliant media server. Enable the media server to let (DLNA-compliant) media clients on your network play media files located in the shares. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. 14.4 The Printer Server Screen The Device allows you to share a USB printer on your LAN. You can do this by connecting a USB printer to one of the USB ports on the Device and then adding the printer on the computers connected to your network. See Section 4.11 on page 62 for instructions on adding a printer on your computer. Figure 102 Sharing a USB Printer 14.4.1 Before You Begin To configure the print server you need the following: • Your Device must be connected to your computer and any other devices on your network. The USB printer must be connected to your Device. • A USB printer with the driver already installed on your computer. • See Section 4.11 on page 62 for instructions on adding a printer on your computer. Note: Your printer’s installation instructions may ask that you connect the printer to your computer. Connect your printer to the Device instead. Use this screen to enable or disable sharing of a USB printer via your Device. To access this screen, click Network Setting > USB Service > Printer Server. VMG4381-B10A User’s Guide 211 Chapter 14 USB Service Figure 103 Network Setting > USB Service > Printer Server The following table describes the labels in this menu. Table 76 Network Setting > USB Service > Print Server LABEL DESCRIPTION Printer Server Select Enable to have the Device share a USB printer. Printer Name Enter the name of the printer. Make and model Enter the manufacturer and model number of the printer. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. VMG4381-B10A User’s Guide 212 C HAPTER 15 Firewall 15.1 Overview This chapter shows you how to enable and configure the Device’s security settings. Use the firewall to protect your Device and network from attacks by hackers on the Internet and control access to it. By default the firewall: • allows traffic that originates from your LAN computers to go to all other networks. • blocks traffic that originates on other networks from going to the LAN. The following figure illustrates the default firewall action. User A can initiate an IM (Instant Messaging) session from the LAN to the WAN (1). Return traffic for this session is also allowed (2). However other traffic initiated from the WAN is blocked (3 and 4). Figure 104 Default Firewall Action WAN LAN 15.1.1 What You Can Do in this Chapter • Use the General screen to configure the security level of the firewall on the Device (Section 15.2 on page 215). • Use the Service screen to add or remove predefined Internet services and configure firewall rules (Section 15.3 on page 215). • Use the Access Control screen to view and configure incoming/outgoing filtering rules (Section 15.4 on page 217). • Use the DoS screen to activate protection against Denial of Service (DoS) attacks (Section 15.5 on page 220). VMG4381-B10A User’s Guide 213 Chapter 15 Firewall 15.1.2 What You Need to Know SYN Attack A SYN attack floods a targeted system with a series of SYN packets. Each packet causes the targeted system to issue a SYN-ACK response. While the targeted system waits for the ACK that follows the SYN-ACK, it queues up all outstanding SYN-ACK responses on a backlog queue. SYNACKs are moved off the queue only when an ACK comes back or when an internal timer terminates the three-way handshake. Once the queue is full, the system will ignore all incoming SYN requests, making the system unavailable for legitimate users. DoS Denials of Service (DoS) attacks are aimed at devices and networks with a connection to the Internet. Their goal is not to steal information, but to disable a device or network so users no longer have access to network resources. The ZyXEL Device is pre-configured to automatically detect and thwart all known DoS attacks. DDoS A DDoS attack is one in which multiple compromised systems attack a single target, thereby causing denial of service for users of the targeted system. LAND Attack In a LAND attack, hackers flood SYN packets into the network with a spoofed source IP address of the target system. This makes it appear as if the host computer sent the packets to itself, making the system unavailable while the target system tries to respond to itself. Ping of Death Ping of Death uses a "ping" utility to create and send an IP packet that exceeds the maximum 65,536 bytes of data allowed by the IP specification. This may cause systems to crash, hang or reboot. SPI Stateful Packet Inspection (SPI) tracks each connection crossing the firewall and makes sure it is valid. Filtering decisions are based not only on rules but also context. For example, traffic from the WAN may only be allowed to cross the firewall in response to a request from the LAN. VMG4381-B10A User’s Guide 214 Chapter 15 Firewall 15.2 The Firewall Screen Use this screen to set the security level of the firewall on the Device. Firewall rules are grouped based on the direction of travel of packets to which they apply. Click Security > Firewall to display the General screen. Figure 105 Security > Firewall > General The following table describes the labels in this screen. Table 77 Security > Firewall > General LABEL DESCRIPTION Firewall Select Enable to activate the firewall feature on the Device. Easy Select Easy to allow LAN to WAN and WAN to LAN packet directions. Medium Select Medium to allow LAN to WAN but deny WAN to LAN packet directions. High Select High to deny LAN to WAN and WAN to LAN packet directions. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. 15.3 The Service Screen You can configure customized services and port numbers in the Service screen. For a comprehensive list of port numbers and services, visit the IANA (Internet Assigned Number Authority) website. See Appendix F on page 353 for some examples. This screen is not applicable to VMG4381. Click Security > Firewall > Service to display the following screen. Figure 106 Security > Firewall > Service VMG4381-B10A User’s Guide 215 Chapter 15 Firewall The following table describes the labels in this screen. Table 78 Security > Firewall > Service LABEL DESCRIPTION Add new service entry Click this to add a new service. Name This is the name of your customized service. Description This is the description of your customized service. Ports/Protocol Number This shows the IP protocol (TCP, UDP, ICMP, or TCP/UDP) and the port number or range of ports that defines your customized service. Other and the protocol number displays if the service uses another IP protocol. Modify Click the Edit icon to edit the entry. Click the Delete icon to remove this entry. 15.3.1 Add/Edit a Service Use this screen to add a customized service rule that you can use in the firewall’s ACL rule configuration. Click Add new service entry or the edit icon next to an existing service rule in the Service screen to display the following screen. Figure 107 Service: Add/Edit VMG4381-B10A User’s Guide 216 Chapter 15 Firewall The following table describes the labels in this screen. Table 79 Service: Add/Edit LABEL DESCRIPTION Protocol Choose the IP protocol (TCP, UDP, ICMP, or Other) that defines your customized port from the drop-down list box. Select Other to be able to enter a protocol number. Source/ These fields are displayed if you select TCP or UDP as the IP port. Destination Port Select Single to specify one port only or Range to specify a span of ports that define your customized service. If you select Any, the service is applied to all ports. Type a single port number or the range of port numbers that define your customized service. Protocol Number This field is displayed if you select Other as the protocol. Add Click this to add the protocol to the Rule List below. Enter the protocol number of your customized port. Rule List Protocol This is the IP port (TCP, UDP, ICMP, or Other) that defines your customized port. Ports/Protocol Number For TCP, UDP, ICMP, or TCP/UDP protocol rules this shows the port number or range that defines the custom service. For other IP protocol rules this shows the protocol number. Modify Click the Delete icon to remove the rule. Service Name Enter a unique name (up to 32 printable English keyboard characters, including spaces) for your customized port. Service Description Enter a description for your customized port. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. 15.4 The Access Control Screen Click Security > Firewall > Access Control to display the following screen. This screen displays a list of the configured incoming or outgoing filtering rules. Figure 108 Security > Firewall > Access Control VMG4381-B10A User’s Guide 217 Chapter 15 Firewall The following table describes the labels in this screen. Table 80 Security > Firewall > Access Control LABEL DESCRIPTION DoS Protection DoS (Denial of Service) attacks can flood your Internet connection with invalid packets and connection requests, using so much bandwidth and so many resources that Internet access becomes unavailable. Select the Enable check box to enable protection against DoS attacks. Add new ACL rule Click this to go to add a filter rule for incoming or outgoing IP traffic. This is the index number of the entry. Name This displays the name of the rule. Src IP This displays the source IP addresses to which this rule applies. Please note that a blank source address is equivalent to Any. Dst IP This displays the destination IP addresses to which this rule applies. Please note that a blank destination address is equivalent to Any. Service This displays the transport layer protocol that defines the service and the direction of traffic to which this rule applies. Action This field displays whether the rule silently discards packets (DROP), discards packets and sends a TCP reset packet or an ICMP destination-unreachable message to the sender (REJECT) or allows the passage of packets (ACCEPT). Modify Click the Edit icon to edit the rule. Click the Delete icon to delete an existing rule. Note that subsequent rules move up by one when you take this action. Click the Move To icon to change the order of the rule. Enter the number in the # field. 15.4.1 Add/Edit an ACL Rule Click Add new ACL rule or the Edit icon next to an existing ACL rule in the Access Control screen. The following screen displays. VMG4381-B10A User’s Guide 218 Chapter 15 Firewall Figure 109 Access Control: Add/Edit The following table describes the labels in this screen. Table 81 Access Control: Add/Edit LABEL DESCRIPTION Filter Name Enter a descriptive name of up to 16 alphanumeric characters, not including spaces, underscores, and dashes. You must enter the filter name to add an ACL rule. This field is read-only if you are editing the ACL rule. Order Select the order of the ACL rule. Select Source Device Select the source device to which the ACL rule applies. If you select Specific IP Address, enter the source IP address in the field below. Source IP Address Enter the source IP address. Select Destination Device Select the destination device to which the ACL rule applies. If you select Specific IP Address, enter the destiniation IP address in the field below. Destination IP Address Enter the destination IP address. IP Type Select whether your IP type is IPv4 or IPv6. Select Protocol Select the transport layer protocol that defines your customized port from the drop-down list box. The specific protocol rule sets you add in the Security > Firewall > Service > Add screen display in this list. If you want to configure a customized protocol, select Specific Service. VMG4381-B10A User’s Guide 219 Chapter 15 Firewall Table 81 Access Control: Add/Edit (continued) LABEL DESCRIPTION Protocol This field is displayed only when you select Specific Protocol in Select Protocol. Choose the IP port (TCP/UDP, TCP, UDP, ICMP, or ICMPv6) that defines your customized port from the drop-down list box. Custom Source Port This field is displayed only when you select Specific Protocol in Select Protocol. Enter a single port number or the range of port numbers of the source. Custom This field is displayed only when you select Specific Protocol in Select Protocol. Destination Port Enter a single port number or the range of port numbers of the destination. Policy Use the drop-down list box to select whether to discard (DROP), deny and send an ICMP destination-unreachable message to the sender of (REJECT) or allow the passage of (ACCEPT) packets that match this rule. Direction Use the drop-down list box to select the direction of traffic to which this rule applies. Enable Rate Limit Select this check box to set a limit on the upstream/downstream transmission rate for the specified protocol. Specify how many packets per minute or second the transmission rate is. Scheduler Rules Select a schedule rule for this ACL rule form the drop-down list box. You can configure a new schedule rule by click Add New Rule. This will bring you to the Security > Scheduler Rules screen. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. 15.5 The DoS Screen DoS (Denial of Service) attacks can flood your Internet connection with invalid packets and connection requests, using so much bandwidth and so many resources that Internet access becomes unavailable. Use the DoS screen to activate protection against DoS attacks. Click Security > Firewall > DoS to display the following screen. Figure 110 Security > Firewall > DoS VMG4381-B10A User’s Guide 220 Chapter 15 Firewall The following table describes the labels in this screen. Table 82 Security > Firewall > DoS LABEL DESCRIPTION DoS Protection Blocking Select Enable to enable protection against DoS attacks. Deny Ping Response Select Enable to block ping request packets. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4381-B10A User’s Guide 221 Chapter 15 Firewall VMG4381-B10A User’s Guide 222 C HAPTER 16 MAC Filter 16.1 Overview You can configure the Device to permit access to clients based on their MAC addresses in the MAC Filter screen. This applies to wired and wireless connections. Every Ethernet device has a unique MAC (Media Access Control) address. The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters, for example, 00:A0:C5:00:00:02. You need to know the MAC addresses of the devices to configure this screen. VMG4381-B10A User’s Guide 223 Chapter 16 MAC Filter 16.2 The MAC Filter Screen Use this screen to allow wireless and LAN clients access to the Device. Click Security > MAC Filter. The screen appears as shown. Figure 111 Security > MAC Filter The following table describes the labels in this screen. Table 83 Security > MAC Filter LABEL DESCRIPTION MAC Address Filter Select Enable to activate the MAC filter function. Set This is the index number of the MAC address. Allow Select Allow to permit access to the Device. MAC addresses not listed will be denied access to the Device. If you clear this, the MAC Address field for this set clears. Host name Enter the host name of the wireless or LAN clients that are allowed access to the Device. MAC Address Enter the MAC addresses of the wireless or LAN clients that are allowed access to the Device in these address fields. Enter the MAC addresses in a valid MAC address format, that is, six hexadecimal character pairs, for example, 12:34:56:78:9a:bc. VMG4381-B10A User’s Guide 224 Chapter 16 MAC Filter Table 83 Security > MAC Filter (continued) LABEL DESCRIPTION Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. VMG4381-B10A User’s Guide 225 Chapter 16 MAC Filter VMG4381-B10A User’s Guide 226 C HAPTER 17 Parental Control 17.1 Overview Parental control allows you to block web sites with the specific URL. You can also define time periods and days during which the Device performs parental control on a specific user. 17.2 The Parental Control Screen Use this screen to enable parental control, view the parental control rules and schedules. Click Security > Parental Control to open the following screen. Figure 112 Security > Parental Control The following table describes the fields in this screen. Table 84 Security > Parental Control LABEL DESCRIPTION Parental Control Select Enable to activate parental control. Add new PCP Click this if you want to configure a new parental control rule. This shows the index number of the rule. Status This indicates whether the rule is active or not. A yellow bulb signifies that this rule is active. A gray bulb signifies that this rule is not active. PCP Name This shows the name of the rule. Home Network User (MAC) This shows the MAC address of the LAN user’s computer to which this rule applies. VMG4381-B10A User’s Guide 227 Chapter 17 Parental Control Table 84 Security > Parental Control (continued) LABEL DESCRIPTION Internet Access Schedule This shows the day(s) and time on which parental control is enabled. Network Service This shows whether the network service is configured. If not, None will be shown. Website Block This shows whether the website block is configured. If not, None will be shown. Modify Click the Edit icon to go to the screen where you can edit the rule. Click the Delete icon to delete an existing rule. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. 17.2.1 Add/Edit a Parental Control Rule Click Add new PCP in the Parental Control screen to add a new rule or click the Edit icon next to an existing rule to edit it. Use this screen to configure a restricted access schedule and/or URL filtering settings to block the users on your network from accessing certain web sites. Figure 113 Parental Control Rule: Add/Edit VMG4381-B10A User’s Guide 228 Chapter 17 Parental Control The following table describes the fields in this screen. Table 85 Parental Control Rule: Add/Edit LABEL DESCRIPTION General Active Select the checkbox to activate this parental control rule. Parental Control Profile Name Enter a descriptive name for the rule. Home Network User Select the LAN user that you want to apply this rule to from the drop-down list box. If you select Custom, enter the LAN user’s MAC address. If you select All, the rule applies to all LAN users. Internet Access Schedule Day Select check boxes for the days that you want the Device to perform parental control. Time Drag the time bar to define the time that the LAN user is allowed access. Network Service Network Service Setting If you select Block, the Device prohibits the users from viewing the Web sites with the URLs listed below. If you select Allow, the Device blocks access to all URLs except ones listed below. Add new service Click this to show a screen in which you can add a new service rule. You can configure the Service Name, Protocol, and Name of the new rule. This shows the index number of the rule. Select the checkbox next to the rule to activate it. Service Name This shows the name of the rule. Protocol:Port This shows the protocol and the port of the rule. Modify Click the Edit icon to go to the screen where you can edit the rule. Click the Delete icon to delete an existing rule. Blocked Site/ URL Keyword Click Add to show a screen to enter the URL of web site or URL keyword to which the Device blocks access. Click Delete to remove it. Apply Click this button to save your settings back to the Device. Cancel Click Cancel to restore your previously saved settings. VMG4381-B10A User’s Guide 229 Chapter 17 Parental Control VMG4381-B10A User’s Guide 230 C HAPTER 18 Scheduler Rules 18.1 Overview You can define time periods and days during which the Device performs scheduled rules of certain features (such as Firewall Access Control, Parental Control) on a specific user in the Scheduler Rules screen. 18.2 The Scheduler Rules Screen Use this screen to view, add, or edit time schedule rules. Click Security > Scheduler Rules to open the following screen. Figure 114 Security > Scheduler Rules The following table describes the fields in this screen. Table 86 Security > Scheduler Rules LABEL DESCRIPTION Add new rule Click this to create a new rule. This is the index number of the entry. Rule Name This shows the name of the rule. Day This shows the day(s) on which this rule is enabled. Time This shows the period of time on which this rule is enabled. Description This shows the description of this rule. Modify Click the Edit icon to edit the schedule. Click the Delete icon to delete a scheduler rule. Note: You cannot delete a scheduler rule once it is applied to a certain feature. 18.2.1 Add/Edit a Schedule Click the Add button in the Scheduler Rules screen or click the Edit icon next to a schedule rule to open the following screen. Use this screen to configure a restricted access schedule for a specific user on your network. VMG4381-B10A User’s Guide 231 Chapter 18 Scheduler Rules Figure 115 Scheduler Rules: Add/Edit The following table describes the fields in this screen. Table 87 Scheduler Rules: Add/Edit LABEL DESCRIPTION Rule Name Enter a name (up to 31 printable English keyboard characters, not including spaces) for this schedule. Day Select check boxes for the days that you want the Device to perform this scheduler rule. Time if Day Range Enter the time period of each day, in 24-hour format, during which parental control will be enforced. Description Enter a description for this scheduler rule. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4381-B10A User’s Guide 232 C HAPTER 19 Certificates 19.1 Overview The Device can use certificates (also called digital IDs) to authenticate users. Certificates are based on public-private key pairs. A certificate contains the certificate owner’s identity and public key. Certificates provide a way to exchange public keys for use in authentication. 19.1.1 What You Can Do in this Chapter • The Local Certificates screen lets you generate certification requests and import the Device's CA-signed certificates (Section 19.4 on page 237). • The Trusted CA screen lets you save the certificates of trusted CAs to the Device (Section 19.4 on page 237). 19.2 What You Need to Know The following terms and concepts may help as you read through this chapter. Certification Authority A Certification Authority (CA) issues certificates and guarantees the identity of each certificate owner. There are commercial certification authorities like CyberTrust or VeriSign and government certification authorities. The certification authority uses its private key to sign certificates. Anyone can then use the certification authority's public key to verify the certificates. You can use the Device to generate certification requests that contain identifying information and public keys and then send the certification requests to a certification authority. 19.3 The Local Certificates Screen Click Security > Certificates to open the Local Certificates screen. This is the Device’s summary list of certificates and certification requests. VMG4381-B10A User’s Guide 233 Chapter 19 Certificates Figure 116 Security > Certificates > Local Certificates The following table describes the labels in this screen. Table 88 Security > Certificates > Local Certificates LABEL DESCRIPTION Private Key is protected by a password? Select the checkbox and enter the private key into the text box to store it on the Device. The private key should not exceed 63 ASCII characters (not including spaces). Browse... Click this to find the certificate file you want to upload. Import Certificate Click this button to save the certificate that you have enrolled from a certification authority from your computer to the Device. Create Certificate Request Click this button to go to the screen where you can have the Device generate a certification request. Current File This field displays the name used to identify this certificate. It is recommended that you give each certificate a unique name. Subject This field displays identifying information about the certificate’s owner, such as CN (Common Name), OU (Organizational Unit or department), O (Organization or company) and C (Country). It is recommended that each certificate have unique subject information. Issuer This field displays identifying information about the certificate’s issuing certification authority, such as a common name, organizational unit or department, organization or company and country. Valid From This field displays the date that the certificate becomes applicable. The text displays in red and includes a Not Yet Valid! message if the certificate has not yet become applicable. Valid To This field displays the date that the certificate expires. The text displays in red and includes an Expiring! or Expired! message if the certificate is about to expire or has already expired. Modify Click the View icon to open a screen with an in-depth list of information about the certificate (or certification request). For a certification request, click Load Signed to import the signed certificate. Click the Remove icon to delete the certificate (or certification request). You cannot delete a certificate that one or more features is configured to use. 19.3.1 Create Certificate Request Click Security > Certificates > Local Certificates and then Create Certificate Request to open the following screen. Use this screen to have the Device generate a certification request. VMG4381-B10A User’s Guide 234 Chapter 19 Certificates Figure 117 Create Certificate Request The following table describes the labels in this screen. Table 89 Create Certificate Request LABEL DESCRIPTION Certificate Name Type up to 63 ASCII characters (not including spaces) to identify this certificate. Common Name Select Auto to have the Device configure this field automatically. Or select Customize to enter it manually. Type the IP address (in dotted decimal notation), domain name or e-mail address in the field provided. The domain name or e-mail address can be up to 63 ASCII characters. The domain name or e-mail address is for identification purposes only and can be any string. Organization Name Type up to 63 characters to identify the company or group to which the certificate owner belongs. You may use any character, including spaces, but the Device drops trailing spaces. State/Province Name Type up to 32 characters to identify the state or province where the certificate owner is located. You may use any character, including spaces, but the Device drops trailing spaces. Country/Region Name Select a country to identify the nation where the certificate owner is located. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. After you click Apply, the following screen displays to notify you that you need to get the certificate request signed by a Certificate Authority. If you already have, click Load_Signed to import the signed certificate into the Device. Otherwise click Back to return to the Local Certificates screen. VMG4381-B10A User’s Guide 235 Chapter 19 Certificates Figure 118 Certificate Request Created 19.3.2 Load Signed Certificate After you create a certificate request and have it signed by a Certificate Authority, in the Local Certificates screen click the certificate request’s Load Signed icon to import the signed certificate into the Device. Note: You must remove any spaces from the certificate’s filename before you can import it. Figure 119 Load Signed Certificate VMG4381-B10A User’s Guide 236 Chapter 19 Certificates The following table describes the labels in this screen. Table 90 Load Signed Certificate LABEL DESCRIPTION Certificate Name This is the name of the signed certificate. Certificate Copy and paste the signed certificate into the text box to store it on the Device. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. 19.4 The Trusted CA Screen Click Security > Certificates > Trusted CA to open the following screen. This screen displays a summary list of certificates of the certification authorities that you have set the Device to accept as trusted. The Device accepts any valid certificate signed by a certification authority on this list as being trustworthy; thus you do not need to import any certificate that is signed by one of these certification authorities. Figure 120 Security > Certificates > Trusted CA The following table describes the fields in this screen. Table 91 Security > Certificates > Trusted CA LABEL DESCRIPTION Import Certificate Click this button to open a screen where you can save the certificate of a certification authority that you trust to the Device. This is the index number of the entry. Name This field displays the name used to identify this certificate. Subject This field displays information that identifies the owner of the certificate, such as Common Name (CN), OU (Organizational Unit or department), Organization (O), State (ST) and Country (C). It is recommended that each certificate have unique subject information. Type This field displays general information about the certificate. ca means that a Certification Authority signed the certificate. Modify Click the View icon to open a screen with an in-depth list of information about the certificate (or certification request). Click the Remove button to delete the certificate (or certification request). You cannot delete a certificate that one or more features is configured to use. 19.4.1 View Trusted CA Certificate Click the View icon in the Trusted CA screen to open the following screen. Use this screen to view in-depth information about the certification authority’s certificate. VMG4381-B10A User’s Guide 237 Chapter 19 Certificates Figure 121 Trusted CA: View The following table describes the fields in this screen. Table 92 Trusted CA: View LABEL DESCRIPTION Name This field displays the identifying name of this certificate. Type This field displays general information about the certificate. ca means that a Certification Authority signed the certificate. Subject This field displays information that identifies the owner of the certificate, such as Common Name (CN), Organizational Unit (OU), Organization (O) and Country (C). Certificate This read-only text box displays the certificate in Privacy Enhanced Mail (PEM) format. PEM uses base 64 to convert the binary certificate into a printable form. You can copy and paste the certificate into an e-mail to send to friends or colleagues or you can copy and paste the certificate into a text editor and save the file on a management computer for later distribution (via floppy disk for example). Back Click Back to return to the previous screen. 19.4.2 Import Trusted CA Certificate Click the Import Certificate button in the Trusted CA screen to open the following screen. The Device trusts any valid certificate signed by any of the imported trusted CA certificates. VMG4381-B10A User’s Guide 238 Chapter 19 Certificates Figure 122 Trusted CA: Import Certificate The following table describes the fields in this screen. Table 93 Trusted CA: Import Certificate LABEL DESCRIPTION Certificate File Path Type in the location of the certificate you want to upload in this field or click Browse ... to find it. Enable Trusted CA for 802.1x Authentication If you select this checkbox, the trusted CA will be used for 802.1x authentication. The selected trusted CA will be displayed in the Network Setting > Broadband > 802.1x: Edit screen. Certificate Copy and paste the certificate into the text box to store it on the Device. OK Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4381-B10A User’s Guide 239 Chapter 19 Certificates VMG4381-B10A User’s Guide 240 C HAPTER 20 Log 20.1 Overview The web configurator allows you to choose which categories of events and/or alerts to have the Device log and then display the logs or have the Device send them to an administrator (as e-mail) or to a syslog server. 20.1.1 What You Can Do in this Chapter • Use the System Log screen to see the system logs (Section 20.2 on page 242). • Use the Security Log screen to see the security-related logs for the categories that you select (Section 20.3 on page 243). 20.1.2 What You Need To Know The following terms and concepts may help as you read this chapter. Alerts and Logs An alert is a type of log that warrants more serious attention. They include system errors, attacks (access control) and attempted access to blocked web sites. Some categories such as System Errors consist of both logs and alerts. You may differentiate them by their color in the View Log screen. Alerts display in red and logs display in black. Syslog Overview The syslog protocol allows devices to send event notification messages across an IP network to syslog servers that collect the event messages. A syslog-enabled device can generate a syslog message and send it to a syslog server. Syslog is defined in RFC 3164. The RFC defines the packet format, content and system log related information of syslog messages. Each syslog message has a facility and severity level. The syslog facility identifies a file in the syslog server. Refer to the documentation of your syslog program for details. The following table describes the syslog severity levels. Table 94 Syslog Severity Levels CODE SEVERITY Emergency: The system is unusable. Alert: Action must be taken immediately. Critical: The system condition is critical. Error: There is an error condition on the system. Warning: There is a warning condition on the system. VMG4381-B10A User’s Guide 241 Chapter 20 Log Table 94 Syslog Severity Levels CODE SEVERITY Notice: There is a normal but significant condition on the system. Informational: The syslog contains an informational message. Debug: The message is intended for debug-level purposes. 20.2 The System Log Screen Use the System Log screen to see the system logs. Click System Monitor > Log to open the System Log screen. Figure 123 System Monitor > Log > System Log The following table describes the fields in this screen. Table 95 System Monitor > Log > System Log LABEL DESCRIPTION Level Select a severity level from the drop-down list box. This filters search results according to the severity level you have selected. When you select a severity, the Device searches through all logs of that severity or higher. Category Select the type of logs to display. Clear Log Click this to delete all the logs. Refresh Click this to renew the log screen. Export Log Click this to export the selected log(s). Email Log Now Click this to send the log file(s) to the E-mail address you specify in the Maintenance > Logs Setting screen. System Log This field is a sequential value and is not associated with a specific entry. Time This field displays the time the log was recorded. Facility The log facility allows you to send logs to different files in the syslog server. Refer to the documentation of your syslog program for more details. Level This field displays the severity level of the logs that the device is to send to this syslog server. Messages This field states the reason for the log. VMG4381-B10A User’s Guide 242 Chapter 20 Log 20.3 The Security Log Screen Use the Security Log screen to see the security-related logs for the categories that you select. Click System Monitor > Log > Security Log to open the following screen. Figure 124 System Monitor > Log > Security Log The following table describes the fields in this screen. Table 96 System Monitor > Log > Security Log LABEL DESCRIPTION Level Select a severity level from the drop-down list box. This filters search results according to the severity level you have selected. When you select a severity, the Device searches through all logs of that severity or higher. Category Select the type of logs to display. Clear Log Click this to delete all the logs. Refresh Click this to renew the log screen. Export Log Click this to export the selected log(s). Email Log Now Click this to send the log file(s) to the E-mail address you specify in the Maintenance > Logs Setting screen. This field is a sequential value and is not associated with a specific entry. Time This field displays the time the log was recorded. Facility The log facility allows you to send logs to different files in the syslog server. Refer to the documentation of your syslog program for more details. Level This field displays the severity level of the logs that the device is to send to this syslog server. Messages This field states the reason for the log. VMG4381-B10A User’s Guide 243 Chapter 20 Log VMG4381-B10A User’s Guide 244 C HAPTER 21 Traffic Status 21.1 Overview Use the Traffic Status screens to look at network traffic status and statistics of the WAN and LAN interfaces. 21.1.1 What You Can Do in this Chapter • Use the WAN screen to view the WAN traffic statistics (Section 21.2 on page 245). • Use the LAN screen to view the LAN traffic statistics (Section 21.3 on page 246). 21.2 The WAN Status Screen Click System Monitor > Traffic Status to open the WAN screen. The figure in this screen shows the number of bytes received and sent on the Device. Figure 125 System Monitor > Traffic Status > WAN VMG4381-B10A User’s Guide 245 Chapter 21 Traffic Status The following table describes the fields in this screen. Table 97 System Monitor > Traffic Status > WAN LABEL DESCRIPTION Connected Interface This shows the name of the WAN interface that is currently connected. Packets Sent Data This indicates the number of transmitted packets on this interface. Error This indicates the number of frames with errors transmitted on this interface. Drop This indicates the number of outgoing packets dropped on this interface. Packets Received Data This indicates the number of received packets on this interface. Error This indicates the number of frames with errors received on this interface. Drop This indicates the number of received packets dropped on this interface. more...hide more Click more... to show more information. Click hide more to hide them. Disabled Interface This shows the name of the WAN interface that is currently disconnected. Packets Sent Data This indicates the number of transmitted packets on this interface. Error This indicates the number of frames with errors transmitted on this interface. Drop This indicates the number of outgoing packets dropped on this interface. Packets Received Data This indicates the number of received packets on this interface. Error This indicates the number of frames with errors received on this interface. Drop This indicates the number of received packets dropped on this interface. 21.3 The LAN Status Screen Click System Monitor > Traffic Status > LAN to open the following screen. The figure in this screen shows the interface that is currently connected on the Device. Figure 126 System Monitor > Traffic Status > LAN The following table describes the fields in this screen. Table 98 System Monitor > Traffic Status > LAN LABEL DESCRIPTION Refresh Interval Select how often you want the Device to update this screen. Interface This shows the LAN or WLAN interface. Bytes Sent This indicates the number of bytes transmitted on this interface. VMG4381-B10A User’s Guide 246 Chapter 21 Traffic Status Table 98 System Monitor > Traffic Status > LAN (continued) LABEL DESCRIPTION more...hide more Click more... to show more information. Click hide more to hide them. Interface This shows the LAN or WLAN interface. Sent (Packets) Data This indicates the number of transmitted packets on this interface. Error This indicates the number of frames with errors transmitted on this interface. Drop This indicates the number of outgoing packets dropped on this interface. Received (Packets) Data This indicates the number of received packets on this interface. Error This indicates the number of frames with errors received on this interface. Drop This indicates the number of received packets dropped on this interface. VMG4381-B10A User’s Guide 247 Chapter 21 Traffic Status VMG4381-B10A User’s Guide 248 C HAPTER 22 ARP Table 22.1 Overview Address Resolution Protocol (ARP) is a protocol for mapping an Internet Protocol address (IP address) to a physical machine address, also known as a Media Access Control or MAC address, on the local area network. An IP (version 4) address is 32 bits long. In an Ethernet LAN, MAC addresses are 48 bits long. The ARP Table maintains an association between each MAC address and its corresponding IP address. 22.1.1 How ARP Works When an incoming packet destined for a host device on a local area network arrives at the device, the device's ARP program looks in the ARP Table and, if it finds the address, sends it to the device. If no entry is found for the IP address, ARP broadcasts the request to all the devices on the LAN. The device fills in its own MAC and IP address in the sender address fields, and puts the known IP address of the target in the target IP address field. In addition, the device puts all ones in the target MAC field (FF.FF.FF.FF.FF.FF is the Ethernet broadcast address). The replying device (which is either the IP address of the device being sought or the router that knows the way) replaces the broadcast address with the target's MAC address, swaps the sender and target pairs, and unicasts the answer directly back to the requesting machine. ARP updates the ARP Table for future reference and then sends the packet to the MAC address that replied. 22.2 ARP Table Screen Use the ARP table to view IP-to-MAC address mapping(s). To open this screen, click System Monitor > ARP Table. Figure 127 System Monitor > ARP Table The following table describes the labels in this screen. Table 99 System Monitor > ARP Table LABEL DESCRIPTION This is the ARP table entry number. IP Address This is the learned IP address of a device connected to a port. VMG4381-B10A User’s Guide 249 Chapter 22 ARP Table Table 99 System Monitor > ARP Table (continued) LABEL DESCRIPTION MAC Address This is the MAC address of the device with the listed IP address. Device This is the type of interface used by the device. You can click on the device type to go to its configuration screen. VMG4381-B10A User’s Guide 250 C HAPTER 23 Routing Table 23.1 Overview Routing is based on the destination address only and the Device takes the shortest path to forward a packet. 23.2 The Routing Table Screen Click System Monitor > Routing Table to open the following screen. Figure 128 System Monitor > Routing Table The following table describes the labels in this screen. Table 100 System Monitor > Routing Table LABEL DESCRIPTION Destination This indicates the destination IP address of this route. Gateway This indicates the IP address of the gateway that helps forward this route’s traffic. Subnet Mask This indicates the destination subnet mask of this route. Flag This indicates the route status. U-Up: The route is up. !-Reject: The route is blocked and will force a route lookup to fail. G-Gateway: The route uses a gateway to forward traffic. H-Host: The target of the route is a host. R-Reinstate: The route is reinstated for dynamic routing. D-Dynamic (redirect): The route is dynamically installed by a routing daemon or redirect. M-Modified (redirect): The route is modified from a routing daemon or redirect. Metric The metric represents the "cost of transmission". A router determines the best route for transmission by choosing a path with the lowest "cost". The smaller the number, the lower the "cost". VMG4381-B10A User’s Guide 251 Chapter 23 Routing Table Table 100 System Monitor > Routing Table (continued) LABEL DESCRIPTION Service This indicates the name of the service used to forward the route. Interface This indicates the name of the interface through which the route is forwarded. br0 indicates the LAN interface. ptm0 indicates the WAN interface using IPoE or in bridge mode. ppp0 indicates the WAN interface using PPPoE. VMG4381-B10A User’s Guide 252 C HAPTER 24 IGMP Status 24.1 Overview Use the IGMP Status screens to look at IGMP group status and traffic statistics. 24.2 The IGMP Group Status Screen Use this screen to look at the current list of multicast groups the Device has joined and which ports have joined it. To open this screen, click System Monitor > IGMP Group Status. Figure 129 System Monitor > IGMP Group Status The following table describes the labels in this screen. Table 101 System Monitor > IGMP Group Status LABEL DESCRIPTION Interface This field displays the name of an interface on the Device that belongs to an IGMP multicast group. Multicast Group This field displays the name of the IGMP multicast group to which the interface belongs. Filter Mode INCLUDE means that only the IP addresses in the Source List get to receive the multicast group’s traffic. EXCLUDE means that the IP addresses in the Source List are not allowed to receive the multicast group’s traffic but other IP addresses can. Source List This is the list of IP addresses that are allowed or not allowed to receive the multicast group’s traffic depending on the filter mode. VMG4381-B10A User’s Guide 253 Chapter 24 IGMP Status VMG4381-B10A User’s Guide 254 C HAPTER 25 xDSL Statistics 25.1 The xDSL Statistics Screen Use this screen to view detailed DSL statistics. Click System Monitor > xDSL Statistics to open the following screen. Figure 130 System Monitor > xDSL Statistics VMG4381-B10A User’s Guide 255 Chapter 25 xDSL Statistics The following table describes the labels in this screen. Table 102 Status > xDSL Statistics LABEL DESCRIPTION Refresh Interval Select the time interval for refreshing statistics. Line Select which DSL line’s statistics you want to display. xDSL Training Status This displays the current state of setting up the DSL connection. Mode This displays the ITU standard used for this connection. Traffic Type This displays the type of traffic the DSL port is sending and receiving. Inactive displays if the DSL port is not currently sending or receiving traffic. Link Uptime This displays how long the port has been running (or connected) since the last time it was started. xDSL Port Details Upstream These are the statistics for the traffic direction going out from the port to the service provider. Downstream These are the statistics for the traffic direction coming into the port from the service provider. Line Rate These are the data transfer rates at which the port is sending and receiving data. Actual Net Data Rate These are the rates at which the port is sending and receiving the payload data without transport layer protocol headers and traffic. Trellis Coding This displays whether or not the port is using Trellis coding for traffic it is sending and receiving. Trellis coding helps to reduce the noise in ADSL transmissions. Trellis may reduce throughput but it makes the connection more stable. SNR Margin This is the upstream and downstream Signal-to-Noise Ratio margin (in dB). A DMT subcarrier’s SNR is the ratio between the received signal power and the received noise power. The signal-to-noise ratio margin is the maximum that the received noise power could increase with the system still being able to meet its transmission targets. Actual Delay This is the upstream and downstream interleave delay. It is the wait (in milliseconds) that determines the size of a single block of data to be interleaved (assembled) and then transmitted. Interleave delay is used when transmission error correction (Reed- Solomon) is necessary due to a less than ideal telephone line. The bigger the delay, the bigger the data block size, allowing better error correction to be performed. Transmit Power This is the upstream and downstream far end actual aggregate transmit power (in dBm). Upstream is how much power the port is using to transmit to the service provider. Downstream is how much port the service provider is using to transmit to the port. Receive Power Upstream is how much power the service provider is receiving from the port. Downstream is how much power the port is receiving from the service provider. Actual INP Sudden spikes in the line’s level of external noise (impulse noise) can cause errors and result in lost packets. This could especially impact the quality of multimedia traffic such as voice or video. Impulse noise protection (INP) provides a buffer to allow for correction of errors caused by error correction to deal with this. The number of DMT (Discrete MultiTone) symbols shows the level of impulse noise protection for the upstream and downstream traffic. A higher symbol value provides higher error correction capability, but it causes overhead and higher delay which may increase error rates in received multimedia data. Total Attenuation This is the upstream and downstream line attenuation, measured in decibels (dB). This attenuation is the difference between the power transmitted at the near-end and the power received at the far-end. Attenuation is affected by the channel characteristics (wire gauge, quality, condition and length of the physical line). Attainable Net Data Rate These are the highest theoretically possible transfer rates at which the port could send and receive payload data without transport layer protocol headers and traffic. xDSL Counters VMG4381-B10A User’s Guide 256 Chapter 25 xDSL Statistics Table 102 Status > xDSL Statistics (continued) LABEL DESCRIPTION Downstream These are the statistics for the traffic direction coming into the port from the service provider. Upstream These are the statistics for the traffic direction going out from the port to the service provider. FEC This is the number of Far End Corrected blocks. CRC This is the number of Cyclic Redundancy Checks. ES This is the number of Errored Seconds meaning the number of seconds containing at least one errored block or at least one defect. SES This is the number of Severely Errored Seconds meaning the number of seconds containing 30% or more errored blocks or at least one defect. This is a subset of ES. UAS This is the number of UnAvailable Seconds. LOS This is the number of Loss Of Signal seconds. LOF This is the number of Loss Of Frame seconds. LOM This is the number of Loss of Margin seconds. VMG4381-B10A User’s Guide 257 Chapter 25 xDSL Statistics VMG4381-B10A User’s Guide 258 C HAPTER 26 User Account 26.1 Overview In the Users Account screen, you can change the password of the user account that you used to log in the Device. 26.2 The User Account Screen Click Maintenance > User Account to open the following screen. Figure 131 Maintenance > User Account The following table describes the labels in this screen. Table 103 Maintenance > User Account LABEL DESCRIPTION User Name This field displays the name of the account that you used to log in the system. Old Password Type the default password or the existing password you use to access the system in this field. New Password Type your new system password (up to 30 characters). Note that as you type a password, the screen displays a (*) for each character you type. After you change the password, use the new password to access the Device. Retype to confirm Type the new password again for confirmation. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. VMG4381-B10A User’s Guide 259 Chapter 26 User Account VMG4381-B10A User’s Guide 260 C HAPTER 27 Remote Management 27.1 Overview Remote Management allows you to manage your Device from a remote location through the following interfaces: • LAN • WAN • Trust Domain Note: The Device is managed using the Web Configurator. 27.2 The Remote MGMT Screen Use this screen to configure through which interface(s) users can use which service(s) to manage the Device. Click Maintenance > Remote MGMT to open the following screen. Figure 132 Maintenance > Remote MGMT VMG4381-B10A User’s Guide 261 Chapter 27 Remote Management The following table describes the fields in this screen. Table 104 Maintenance > Remote MGMT LABEL DESCRIPTION Trust Domain Status This field displays whether the Trust Domain is active or not. IP Address Enter the Trust Domain IP address. Services This is the service you may use to access the Device. LAN/WLAN Select the Enable check box for the corresponding services that you want to allow access to the Device from the LAN/WLAN. WAN Select the Enable check box for the corresponding services that you want to allow access to the Device from the WAN. Trust Domain Select the Enable check box for the corresponding services that you want to allow access to the Device from the Trust Domain. Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service for remote management. Certificate HTTPS Certificate Select a certificate the HTTPS server (the Device) uses to authenticate itself to the HTTPS client. You must have certificates already configured in the Certificates screen. Apply Click Apply to save your changes back to the Device. Cancel Click Cancel to restore your previously saved settings. VMG4381-B10A User’s Guide 262 C HAPTER 28 TR-069 Client 28.1 Overview This chapter explains how to configure the Device’s TR-069 auto-configuration settings. 28.2 The TR-069 Client Screen TR-069 defines how Customer Premise Equipment (CPE), for example your Device, can be managed over the WAN by an Auto Configuration Server (ACS). TR-069 is based on sending Remote Procedure Calls (RPCs) between an ACS and a client device. RPCs are sent in Extensible Markup Language (XML) format over HTTP or HTTPS. An administrator can use an ACS to remotely set up the Device, modify settings, perform firmware upgrades as well as monitor and diagnose the Device. You have to enable the device to be managed by the ACS and specify the ACS IP address or domain name and username and password. Click Maintenance > TR-069 Client to open the following screen. Use this screen to configure your Device to be managed by an ACS. Figure 133 Maintenance > TR-069 Client VMG4381-B10A User’s Guide 263 Chapter 28 TR-069 Client The following table describes the fields in this screen. Table 105 Maintenance > TR-069 Client LABEL DESCRIPTION Inform Select Enable for the Device to send periodic inform via TR-069 on the WAN. Otherwise, select Disable. Inform Interval Enter the time interval (in seconds) at which the Device sends information to the autoconfiguration server. ACS URL Enter the URL or IP address of the auto-configuration server. ACS User Name Enter the TR-069 user name for authentication with the auto-configuration server. ACS Password Enter the TR-069 password for authentication with the auto-configuration server. WAN Interface used by TR-069 client Select a WAN interface through which the TR-069 traffic passes. If you select Any_WAN, you should also select the pre-configured WAN connection(s). Display SOAP messages on serial console Select Enable to show the SOAP messages on the console. Connection Request Authentication Select this option to enable authentication when there is a connection request from the ACS. Connection Request User Name Enter the connection request user name. Connection Request Password Enter the connection request password. When the ACS makes a connection request to the Device, this user name is used to authenticate the ACS. When the ACS makes a connection request to the Device, this password is used to authenticate the ACS. Connection Request URL This shows the connection request URL. Local certificate used by TR-069 client You can choose a local certificate used by TR-069 client. The local certificate should be imported in the Security > Certificates > Local Certificates screen. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. The ACS can use this URL to make a connection request to the Device. VMG4381-B10A User’s Guide 264 C HAPTER 29 TR-064 29.1 Overview This chapter explains how to configure the Device’s TR-064 auto-configuration settings. 29.2 The TR-064 Screen TR-064 is a LAN-Side DSL CPE Configuration protocol defined by the DSL Forum. TR-064 is built on top of UPnP. It allows the users to use a TR-064 compliant CPE management application on their computers from the LAN to discover the CPE and configure user-specific parameters, such as the username and password. Click Maintenance > TR-064 to open the following screen. Figure 134 Maintenance > TR-064 The following table describes the fields in this screen. Table 106 Maintenance > TR-064 LABEL DESCRIPTION State Select Enable to activate management via TR-064 on the LAN. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4381-B10A User’s Guide 265 Chapter 29 TR-064 VMG4381-B10A User’s Guide 266 C HAPTER 30 Time Settings 30.1 Overview This chapter shows you how to configure system related settings, such as system time, password, name, the domain name and the inactivity timeout interval. 30.2 The Time Screen To change your Device’s time and date, click Maintenance > Time. The screen appears as shown. Use this screen to configure the Device’s time based on your local time zone. Figure 135 Maintenance > Time Setting VMG4381-B10A User’s Guide 267 Chapter 30 Time Settings The following table describes the fields in this screen. Table 107 Maintenance > Time Setting LABEL DESCRIPTION Current Date/Time Current Time This field displays the time of your Device. Each time you reload this page, the Device synchronizes the time with the time server. Current Date This field displays the date of your Device. Each time you reload this page, the Device synchronizes the date with the time server. NTP Time Server First ~ Fifth NTP time server Select an NTP time server from the drop-down list box. Otherwise, select Other and enter the IP address or URL (up to 29 extended ASCII characters in length) of your time server. Select None if you don’t want to configure the time server. Check with your ISP/network administrator if you are unsure of this information. Time Zone Time zone offset Choose the time zone of your location. This will set the time difference between your time zone and Greenwich Mean Time (GMT). Daylight Saving Daylight Saving Time is a period from late spring to early fall when many countries set their clocks ahead of normal local time by one hour to give more daytime light in the evening. State Select Enable if you use Daylight Saving Time. Start rule: Configure the day and time when Daylight Saving Time starts if you enabled Daylight Saving. You can select a specific date in a particular month or a specific day of a specific week in a particular month. The Time field uses the 24 hour format. Here are a couple of examples: Daylight Saving Time starts in most parts of the United States on the second Sunday of March. Each time zone in the United States starts using Daylight Saving Time at 2 A.M. local time. So in the United States, set the day to Second, Sunday, the month to March and the time to 2 in the Hour field. Daylight Saving Time starts in the European Union on the last Sunday of March. All of the time zones in the European Union start using Daylight Saving Time at the same moment (1 A.M. GMT or UTC). So in the European Union you would set the day to Last, Sunday and the month to March. The time you select in the o'clock field depends on your time zone. In Germany for instance, you would select 2 in the Hour field because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). End rule Configure the day and time when Daylight Saving Time ends if you enabled Daylight Saving. You can select a specific date in a particular month or a specific day of a specific week in a particular month. The Time field uses the 24 hour format. Here are a couple of examples: Daylight Saving Time ends in the United States on the first Sunday of November. Each time zone in the United States stops using Daylight Saving Time at 2 A.M. local time. So in the United States you would set the day to First, Sunday, the month to November and the time to 2 in the Hour field. Daylight Saving Time ends in the European Union on the last Sunday of October. All of the time zones in the European Union stop using Daylight Saving Time at the same moment (1 A.M. GMT or UTC). So in the European Union you would set the day to Last, Sunday, and the month to October. The time you select in the o'clock field depends on your time zone. In Germany for instance, you would select 2 in the Hour field because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). VMG4381-B10A User’s Guide 268 Chapter 30 Time Settings Table 107 Maintenance > Time Setting (continued) LABEL DESCRIPTION Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4381-B10A User’s Guide 269 Chapter 30 Time Settings VMG4381-B10A User’s Guide 270 C HAPTER 31 E-mail Notification 31.1 Overview A mail server is an application or a computer that runs such an application to receive, forward and deliver e-mail messages. To have the Device send reports, logs or notifications via e-mail, you must specify an e-mail server and the e-mail addresses of the sender and receiver. 31.2 The Email Notification Screen Click Maintenance > Email Notification to open the Email Notification screen. Use this screen to view, remove and add mail server information on the Device. Figure 136 Maintenance > Email Notification The following table describes the labels in this screen. Table 108 Maintenance > Email Notification LABEL DESCRIPTION Add New Email Click this button to create a new entry. Mail Server Address This field displays the server name or the IP address of the mail server. Username This field displays the user name of the sender’s mail account. Password This field displays the password of the sender’s mail account. Email Address This field displays the e-mail address that you want to be in the from/sender line of the email that the Device sends. Remove Click this button to delete the selected entry(ies). 31.2.1 Email Notification Edit Click the Add button in the Email Notification screen. Use this screen to configure the required information for sending e-mail via a mail server. VMG4381-B10A User’s Guide 271 Chapter 31 E-mail Notification Figure 137 Email Notification > Add The following table describes the labels in this screen. Table 109 Email Notification > Add LABEL DESCRIPTION Mail Server Address Enter the server name or the IP address of the mail server for the e-mail address specified in the Account Email Address field. Authentication Username Enter the user name (up to 32 characters). This is usually the user name of a mail account you specified in the Account Email Address field. Authentication Password Enter the password associated with the user name above. Account Email Address Enter the e-mail address that you want to be in the from/sender line of the e-mail notification that the Device sends. If this field is left blank, reports, logs or notifications will not be sent via e-mail. If you activate SSL/TLS authentication, the e-mail address must be able to be authenticated by the mail server as well. Apply Click this button to save your changes and return to the previous screen. Cancel Click this button to begin configuring this screen afresh. VMG4381-B10A User’s Guide 272 C HAPTER 32 Logs Setting 32.1 Overview You can configure where the Device sends logs and which logs and/or immediate alerts the Device records in the Logs Setting screen. 32.2 The Log Settings Screen To change your Device’s log settings, click Maintenance > Logs Setting. The screen appears as shown. Figure 138 Maintenance > Logs Setting VMG4381-B10A User’s Guide 273 Chapter 32 Logs Setting The following table describes the fields in this screen. Table 110 Maintenance > Logs Setting LABEL DESCRIPTION Syslog Setting Syslog Logging The Device sends a log to an external syslog server. Select Enable to enable syslog logging. Mode Select the syslog destination from the drop-down list box. If you select Remote, the log(s) will be sent to a remote syslog server. If you select Local File, the log(s) will be saved in a local file. If you want to send the log(s) to a remote syslog server and save it in a local file, select Local File and Remote. Syslog Server Enter the server name or IP address of the syslog server that will log the selected categories of logs. UDP Port Enter the port number used by the syslog server. E-mail Log Settings Mail Server Enter the server name or the IP address of the mail server for the e-mail addresses specified below. If this field is left blank, logs and alert messages will not be sent via E-mail. System Log Mail Subject Type a title that you want to be in the subject line of the system log e-mail message that the Device sends. Security Log Mail Subject Type a title that you want to be in the subject line of the security log e-mail message that the Device sends. Send Log to The Device sends logs to the e-mail address specified in this field. If this field is left blank, the Device does not send logs via E-mail. Send Alarm to Alerts are real-time notifications that are sent as soon as an event, such as a DoS attack, system error, or forbidden web access attempt occurs. Enter the E-mail address where the alert messages will be sent. Alerts include system errors, attacks and attempted access to blocked web sites. If this field is left blank, alert messages will not be sent via E-mail. Alarm Interval Specify how often the alarm should be updated. Allowed Capacity Before Email Set what percent of the Device’s log storage space can be filled before the Device sends a log e-mail. Clear log after sending mail Select this to delete all the logs after the Device sends an E-mail of the logs. Active Log and Alert System Log Select the categories of system logs that you want to record. Security Log Select the categories of security logs that you want to record. Send immediate alert Select log categories for which you want the Device to send E-mail alerts immediately. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. 32.2.1 Example E-mail Log An "End of Log" message displays for each mail in which a complete log has been sent. The following is an example of a log sent by e-mail. • You may edit the subject title. • The date format here is Day-Month-Year. • The date format here is Month-Day-Year. The time format is Hour-Minute-Second. VMG4381-B10A User’s Guide 274 Chapter 32 Logs Setting • "End of Log" message shows that a complete log has been sent. Figure 139 E-mail Log Example Subject: Firewall Alert From Date: Fri, 07 Apr 2000 10:05:42 From: user@zyxel.com To: user@zyxel.com 1|Apr 7 00 |From:192.168.1.1 To:192.168.1.255 |default policy |forward | 09:54:03 |UDP src port:00520 dest port:00520 |<1,00> 2|Apr 7 00 |From:192.168.1.131 To:192.168.1.255 |default policy |forward | 09:54:17 |UDP src port:00520 dest port:00520 |<1,00> 3|Apr 7 00 |From:192.168.1.6 To:10.10.10.10 |match |forward | 09:54:19 |UDP src port:03516 dest port:00053 |<1,01> ……………………………..{snip}………………………………….. ……………………………..{snip}………………………………….. 126|Apr 7 00 |From:192.168.1.1 To:192.168.1.255 |match |forward | 10:05:00 |UDP src port:00520 dest port:00520 |<1,02> 127|Apr 7 00 |From:192.168.1.131 To:192.168.1.255 |match |forward | 10:05:17 |UDP src port:00520 dest port:00520 |<1,02> 128|Apr 7 00 |From:192.168.1.1 To:192.168.1.255 |match |forward | 10:05:30 |UDP src port:00520 dest port:00520 |<1,02> End of Firewall Log VMG4381-B10A User’s Guide 275 Chapter 32 Logs Setting VMG4381-B10A User’s Guide 276 C HAPTER 33 Firmware Upgrade 33.1 Overview This chapter explains how to upload new firmware to your Device. You can download new firmware releases from your nearest ZyXEL FTP site (or www.zyxel.com) to use to upgrade your device’s performance. Only use firmware for your device’s specific model. Refer to the label on the bottom of your Device. 33.2 The Firmware Screen Click Maintenance > Firmware Upgrade to open the following screen. The upload process uses HTTP (Hypertext Transfer Protocol) and may take up to two minutes. After a successful upload, the system will reboot. Do NOT turn off the Device while firmware upload is in progress! Figure 140 Maintenance > Firmware Upgrade The following table describes the labels in this screen. Table 111 Maintenance > Firmware Upgrade LABEL DESCRIPTION Current Firmware Version This is the present Firmware version and the date created. File Path Type in the location of the file you want to upload in this field or click Browse ... to find it. Browse... Click this to find the .bin file you want to upload. Remember that you must decompress compressed (.zip) files before you can upload them. Upload Click this to begin the upload process. This process may take up to two minutes. After you see the firmware updating screen, wait two minutes before logging into the Device again. VMG4381-B10A User’s Guide 277 Chapter 33 Firmware Upgrade Figure 141 Firmware Uploading The Device automatically restarts in this time causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Figure 142 Network Temporarily Disconnected After two minutes, log in again and check your new firmware version in the Status screen. If the upload was not successful, the following screen will appear. Click OK to go back to the Firmware Upgrade screen. Figure 143 Error Message VMG4381-B10A User’s Guide 278 C HAPTER 34 Configuration 34.1 Overview The Configuration screen allows you to backup and restore device configurations. You can also reset your device settings back to the factory default. 34.2 The Configuration Screen Click Maintenance > Configuration. Information related to factory defaults, backup configuration, and restoring configuration appears in this screen, as shown next. Figure 144 Maintenance > Configuration Backup Configuration Backup Configuration allows you to back up (save) the Device’s current configuration to a file on your computer. Once your Device is configured and functioning properly, it is highly recommended that you back up your configuration file before making configuration changes. The backup configuration file will be useful in case you need to return to your previous settings. Click Backup to save the Device’s current configuration to your computer. VMG4381-B10A User’s Guide 279 Chapter 34 Configuration Restore Configuration Restore Configuration allows you to upload a new or previously saved configuration file from your computer to your Device. Table 112 Restore Configuration LABEL DESCRIPTION File Path Type in the location of the file you want to upload in this field or click Browse ... to find it. Browse... Click this to find the file you want to upload. Remember that you must decompress compressed (.ZIP) files before you can upload them. Upload Click this to begin the upload process. Do not turn off the Device while configuration file upload is in progress. After the Device configuration has been restored successfully, the login screen appears. Login again to restart the Device. The Device automatically restarts in this time causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Figure 145 Network Temporarily Disconnected If you uploaded the default configuration file you may need to change the IP address of your computer to be in the same subnet as that of the default device IP address (192.168.1.1). See Appendix A on page 295 for details on how to set up your computer’s IP address. If the upload was not successful, the following screen will appear. Click OK to go back to the Configuration screen. Figure 146 Configuration Upload Error Reset to Factory Defaults Click the Reset button to clear all user-entered configuration information and return the Device to its factory defaults. The following warning screen appears. VMG4381-B10A User’s Guide 280 Chapter 34 Configuration Figure 147 Reset Warning Message Figure 148 Reset In Process Message You can also press the RESET button on the rear panel to reset the factory defaults of your Device. Refer to Section 1.6 on page 22 for more information on the RESET button. 34.3 The Reboot Screen System restart allows you to reboot the Device remotely without turning the power off. You may need to do this if the Device hangs, for example. Click Maintenance > Reboot. Click Reboot to have the Device reboot. This does not affect the Device's configuration. Figure 149 Maintenance > Reboot VMG4381-B10A User’s Guide 281 C HAPTER 35 Diagnostic 35.1 Overview The Diagnostic screens display information to help you identify problems with the Device. The route between a CO VDSL switch and one of its CPE may go through switches owned by independent organizations. A connectivity fault point generally takes time to discover and impacts subscriber’s network access. In order to eliminate the management and maintenance efforts, IEEE 802.1ag is a Connectivity Fault Management (CFM) specification which allows network administrators to identify and manage connection faults. Through discovery and verification of the path, CFM can detect, analyze and isolate connectivity faults in bridged LANs. 35.1.1 What You Can Do in this Chapter • The Ping & TraceRoute & NsLookup screen lets you ping an IP address or trace the route packets take to a host (Section 35.3 on page 283). • The 802.1ag screen lets you perform CFM actions (Section 35.5 on page 285). • The OAM Ping Test screen lets you send an ATM OAM (Operation, Administration and Maintenance) packet to verify the connectivity of a specific PVC. (Section 35.5 on page 285). 35.2 What You Need to Know The following terms and concepts may help as you read through this chapter. How CFM Works A Maintenance Association (MA) defines a VLAN and associated Maintenance End Point (MEP) ports on the device under a Maintenance Domain (MD) level. An MEP port has the ability to send Connectivity Check Messages (CCMs) and get other MEP ports information from neighbor devices’ CCMs within an MA. CFM provides two tests to discover connectivity faults. • Loopback test - checks if the MEP port receives its Loop Back Response (LBR) from its target after it sends the Loop Back Message (LBM). If no response is received, there might be a connectivity fault between them. • Link trace test - provides additional connectivity fault analysis to get more information on where the fault is. If an MEP port does not respond to the source MEP, this may indicate a fault. Administrators can take further action to check and resume services from the fault according to the line connectivity status report. VMG4381-B10A User’s Guide 282 Chapter 35 Diagnostic 35.3 Ping & TraceRoute & NsLookup Use this screen to ping, traceroute, or nslookup an IP address. Click Maintenance > Diagnostic > Ping & TraceRoute & NsLookup to open the screen shown next. Figure 150 Maintenance > Diagnostic > Ping & TraceRoute & NsLookup The following table describes the fields in this screen. Table 113 Maintenance > Diagnostic > Ping & TraceRoute & NsLookup LABEL DESCRIPTION URL or IP Address Type the IP address of a computer that you want to perform ping, traceroute, or nslookup in order to test a connection. Ping Click this to ping the IP address that you entered. TraceRoute Click this button to perform the traceroute function. This determines the path a packet takes to the specified computer. Nslookup Click this button to perform a DNS lookup on the IP address of a computer you enter. 35.4 802.1ag Click Maintenance > Diagnostic > 8.2.1ag to open the following screen. Use this screen to perform CFM actions. VMG4381-B10A User’s Guide 283 Chapter 35 Diagnostic Figure 151 Maintenance > Diagnostic > 802.1ag The following table describes the fields in this screen. Table 114 Maintenance > Diagnostic > 802.1ag LABEL DESCRIPTION 802.1ag Connectivity Fault Management Maintenance Domain (MD) Level Select a level (0-7) under which you want to create an MA. Destination MAC Address Enter the target device’s MAC address to which the Device performs a CFM loopback test. 802.1Q VLAN ID Type a VLAN ID (0-4095) for this MA. VDSL Traffic Type This shows whether the VDSL traffic is activated. Loopback Message (LBM) This shows how many Loop Back Messages (LBMs) are sent and if there is any inorder or outorder Loop Back Response (LBR) received from a remote MEP. Linktrace Message (LTM) This shows the destination MAC address in the Link Trace Response (LTR). Set MD Level Click this button to configure the MD (Maintenance Domain) level. Send Loopback Click this button to have the selected MEP send the LBM (Loop Back Message) to a specified remote end point. Send Linktrace Click this button to have the selected MEP send the LTMs (Link Trace Messages) to a specified remote end point. VMG4381-B10A User’s Guide 284 Chapter 35 Diagnostic 35.5 OAM Ping Test Click Maintenance > Diagnostic > OAM Ping Test to open the screen shown next. Use this screen to perform an OAM (Operation, Administration and Maintenance) F4 or F5 loopback test on a PVC. The Device sends an OAM F4 or F5 packet to the DSLAM or ATM switch and then returns it to the Device. The test result then displays in the text box. ATM sets up virtual circuits over which end systems communicate. The terminology for virtual circuits is as follows: • Virtual Channel (VC) Logical connections between ATM devices • Virtual Path (VP) A bundle of virtual channels • Virtual Circuits A series of virtual paths between circuit end points Figure 152 Virtual Circuit Topology Think of a virtual path as a cable that contains a bundle of wires. The cable connects two points and wires within the cable provide individual circuits between the two points. In an ATM cell header, a VPI (Virtual Path Identifier) identifies a link formed by a virtual path; a VCI (Virtual Channel Identifier) identifies a channel within a virtual path. A series of virtual paths make up a virtual circuit. F4 cells operate at the virtual path (VP) level, while F5 cells operate at the virtual channel (VC) level. F4 cells use the same VPI as the user data cells on VP connections, but use different predefined VCI values. F5 cells use the same VPI and VCI as the user data cells on the VC connections, and are distinguished from data cells by a predefinded Payload Type Identifier (PTI) in the cell header. Both F4 flows and F5 flows are bidirectional and have two types. • segment F4 flows (VCI=3) • end-to-end F4 flows (VCI=4) • segment F5 flows (PTI=100) • end-to-end F5 flows (PTI=101) OAM F4 or F5 tests are used to check virtual path or virtual channel availability between two DSL devices. Segment flows are terminated at the connecting point which terminates a VP or VC segment. End-to-end flows are terminated at the end point of a VP or VC connection, where an ATM link is terminated. Segment loopback tests allow you to verify integrity of a PVC to the nearest neighboring ATM device. End-to-end loopback tests allow you to verify integrity of an end-to-end PVC. Note: The DSLAM to which the Device is connected must also support ATM F4 and/or F5 to use this test. VMG4381-B10A User’s Guide 285 Chapter 35 Diagnostic Note: This screen is available only when you configure an ATM layer-2 interface. Figure 153 Maintenance > Diagnostic > OAM Ping Test The following table describes the fields in this screen. Table 115 Maintenance > Diagnostic > OAM Ping Test LABEL DESCRIPTION Select a PVC on which you want to perform the loopback test. F4 segment Press this to perform an OAM F4 segment loopback test. F4 end-end Press this to perform an OAM F4 end-to-end loopback test. F5 segment Press this to perform an OAM F5 segment loopback test. F5 end-end Press this to perform an OAM F5 end-to-end loopback test. VMG4381-B10A User’s Guide 286 C HAPTER 36 Troubleshooting This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LEDs • Device Access and Login • Internet Access • Wireless Internet Access • USB Device Connection • UPnP 36.1 Power, Hardware Connections, and LEDs The Device does not turn on. None of the LEDs turn on. Make sure the Device is turned on. Make sure you are using the power adaptor or cord included with the Device. Make sure the power adaptor or cord is connected to the Device and plugged in to an appropriate power source. Make sure the power source is turned on. Turn the Device off and on. If the problem continues, contact the vendor. One of the LEDs does not behave as expected. Make sure you understand the normal behavior of the LED. See Section 1.5 on page 21. Check the hardware connections. Inspect your cables for damage. Contact the vendor to replace any damaged cables. Turn the Device off and on. VMG4381-B10A User’s Guide 287 Chapter 36 Troubleshooting If the problem continues, contact the vendor. 36.2 Device Access and Login I forgot the IP address for the Device. The default LAN IP address is 192.168.1.1. If you changed the IP address and have forgotten it, you might get the IP address of the Device by looking up the IP address of the default gateway for your computer. To do this in most Windows computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the Default Gateway might be the IP address of the Device (it depends on the network), so enter this IP address in your Internet browser. If this does not work, you have to reset the device to its factory defaults. See Section 1.6 on page 22. I forgot the password. The default admin password is 1234. If this does not work, you have to reset the device to its factory defaults. See Section 1.6 on page 22. I cannot see or access the Login screen in the web configurator. Make sure you are using the correct IP address. • The default IP address is 192.168.1.1. • If you changed the IP address (Section 8.2 on page 135), use the new IP address. • If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I forgot the IP address for the Device. Check the hardware connections, and make sure the LEDs are behaving as expected. See Section 1.5 on page 21. Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java enabled. See Appendix C on page 323. If it is possible to log in from another interface, check the service control settings for HTTP and HTTPS (Maintenance > Remote MGMT). VMG4381-B10A User’s Guide 288 Chapter 36 Troubleshooting Reset the device to its factory defaults, and try to access the Device with the default IP address. See Section 1.6 on page 22. If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestions • Make sure you have logged out of any earlier management sessions using the same user account even if they were through a different interface or using a different browser. • Try to access the Device using another service, such as Telnet. If you can access the Device, check the remote management settings and firewall rules to find out why the Device does not respond to HTTP. I can see the Login screen, but I cannot log in to the Device. Make sure you have entered the password correctly. The default admin password is 1234. The field is case-sensitive, so make sure [Caps Lock] is not on. You cannot log in to the web configurator while someone is using Telnet to access the Device. Log out of the Device in the other session, or ask the person who is logged in to log out. Turn the Device off and on. If this does not work, you have to reset the device to its factory defaults. See Section 36.1 on page 287. I cannot Telnet to the Device. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser. I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload new firmware. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser. VMG4381-B10A User’s Guide 289 Chapter 36 Troubleshooting 36.3 Internet Access I cannot access the Internet. Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.5 on page 21. Make sure you entered your ISP account information correctly in the Network Setting > Broadband screen. These fields are case-sensitive, so make sure [Caps Lock] is not on. If you are trying to access the Internet wirelessly, make sure that you enabled the wireless LAN in the Device and your wireless client and that the wireless settings in the wireless client are the same as the settings in the Device. Disconnect all the cables from your device and reconnect them. If the problem continues, contact your ISP. I cannot access the Internet through a DSL connection. Make sure you have the DSL WAN port connected to a telephone jack (or the DSL or modem jack on a splitter if you have one). Make sure you configured a proper DSL WAN interface (Network Setting > Broadband screen) with the Internet account information provided by your ISP and that it is enabled. Check that the LAN interface you are connected to is in the same interface group as the DSL connection (Network Setting > Interface Group). If you set up a WAN connection using bridging service, make sure you turn off the DHCP feature in the LAN screen to have the clients get WAN IP addresses directly from your ISP’s DHCP server. I cannot connect to the Internet using a second DSL connection. ADSL and VDSL connections cannot work at the same time. You can only use one type of DSL connection, either ADSL or VDSL connection at one time. I cannot access the Internet anymore. I had access to the Internet (with the Device), but my Internet connection is not available anymore. Your session with the Device may have expired. Try logging into the Device again. VMG4381-B10A User’s Guide 290 Chapter 36 Troubleshooting Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.5 on page 21. Turn the Device off and on. If the problem continues, contact your ISP. 36.4 Wireless Internet Access What factors may cause intermittent or unstabled wireless connection? How can I solve this problem? The following factors may cause interference: • Obstacles: walls, ceilings, furniture, and so on. • Building Materials: metal doors, aluminum studs. • Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless devices. To optimize the speed and quality of your wireless connection, you can: • Move your wireless device closer to the AP if the signal strength is low. • Reduce wireless interference that may be caused by other wireless networks or surrounding wireless electronics such as cordless phones. • Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and the wireless client. • Reduce the number of wireless clients connecting to the same AP simultaneously, or add additional APs if necessary. • Try closing some programs that use the Internet, especially peer-to-peer applications. If the wireless client is sending or receiving a lot of information, it may have too many programs open that use the Internet. What is a Server Set ID (SSID)? An SSID is a name that uniquely identifies a wireless network. The AP and all the clients within a wireless network must use the same SSID. What wireless security modes does my Device support? Wireless security is vital to your network. It protects communications between wireless stations, access points and the wired network. VMG4381-B10A User’s Guide 291 Chapter 36 Troubleshooting The available security modes in your Device are as follows: • WPA2-PSK: (recommended) This uses a pre-shared key with the WPA2 standard. • WPA-PSK: This has the device use either WPA-PSK or WPA2-PSK depending on which security mode the wireless client uses. • WPA2: WPA2 (IEEE 802.11i) is a wireless security standard that defines stronger encryption, authentication and key management than WPA. It requires the use of a RADIUS server and is mostly used in business networks. • WPA: Wi-Fi Protected Access (WPA) is a subset of the IEEE 802.11i standard. It requires the use of a RADIUS server and is mostly used in business networks. • WEP: Wired Equivalent Privacy (WEP) encryption scrambles the data transmitted between the wireless stations and the access points to keep network communications private. 36.5 USB Device Connection The Device fails to detect my USB device. Disconnect the USB device. Reboot the Device. If you are connecting a USB hard drive that comes with an external power supply, make sure it is connected to an appropriate power source that is on. Re-connect your USB device to the Device. 36.6 UPnP When using UPnP and the Device reboots, my computer cannot detect UPnP and refresh My Network Places > Local Network. Disconnect the Ethernet cable from the Device’s LAN port or from your computer. Re-connect the Ethernet cable. The Local Area Connection icon for UPnP disappears in the screen. Restart your computer. VMG4381-B10A User’s Guide 292 Chapter 36 Troubleshooting I cannot open special applications such as white board, file transfer and video when I use the MSN messenger. Wait more than three minutes. Restart the applications. VMG4381-B10A User’s Guide 293 Chapter 36 Troubleshooting VMG4381-B10A User’s Guide 294 A PPENDIX Setting up Your Computer’s IP Address All computers must have a 10M or 100M Ethernet adapter card and TCP/IP installed. Windows 95/98/Me/NT/2000/XP/Vista, Macintosh OS 7 and later operating systems and all versions of UNIX/LINUX include the software components you need to install and use TCP/IP on your computer. Windows 3.1 requires the purchase of a third-party TCP/IP application package. TCP/IP should already be installed on computers using Windows NT/2000/XP, Macintosh OS 7 and later operating systems. After the appropriate TCP/IP components are installed, configure the TCP/IP settings in order to "communicate" with your network. If you manually assign IP information instead of using dynamic assignment, make sure that your computers have IP addresses that place them in the same subnet as the Device’s LAN port. Windows 95/98/Me Click Start, Settings, Control Panel and double-click the Network icon to open the Network window. Figure 154 WIndows 95/98/Me: Network: Configuration VMG4381-B10A User’s Guide 295 Appendix A Setting up Your Computer’s IP Address Installing Components The Network window Configuration tab displays a list of installed components. You need a network adapter, the TCP/IP protocol and Client for Microsoft Networks. If you need the adapter: In the Network window, click Add. Select Adapter and then click Add. Select the manufacturer and model of your network adapter and then click OK. If you need TCP/IP: In the Network window, click Add. Select Protocol and then click Add. Select Microsoft from the list of manufacturers. Select TCP/IP from the list of network protocols and then click OK. If you need Client for Microsoft Networks: Click Add. Select Client and then click Add. Select Microsoft from the list of manufacturers. Select Client for Microsoft Networks from the list of network clients and then click OK. Restart your computer so the changes you made take effect. Configuring In the Network window Configuration tab, select your network adapter's TCP/IP entry and click Properties Click the IP Address tab. • If your IP address is dynamic, select Obtain an IP address automatically. • If you have a static IP address, select Specify an IP address and type your information into the IP Address and Subnet Mask fields. VMG4381-B10A User’s Guide 296 Appendix A Setting up Your Computer’s IP Address Figure 155 Windows 95/98/Me: TCP/IP Properties: IP Address Click the DNS Configuration tab. • If you do not know your DNS information, select Disable DNS. • If you know your DNS information, select Enable DNS and type the information in the fields below (you may not need to fill them all in). Figure 156 Windows 95/98/Me: TCP/IP Properties: DNS Configuration Click the Gateway tab. VMG4381-B10A User’s Guide 297 Appendix A Setting up Your Computer’s IP Address • If you do not know your gateway’s IP address, remove previously installed gateways. • If you have a gateway IP address, type it in the New gateway field and click Add. Click OK to save and close the TCP/IP Properties window. Click OK to close the Network window. Insert the Windows CD if prompted. Turn on your Device and restart your computer when prompted. Verifying Settings Click Start and then Run. In the Run window, type "winipcfg" and then click OK to open the IP Configuration window. Select your network adapter. You should see your computer's IP address, subnet mask and default gateway. Windows 2000/NT/XP The following example figures use the default Windows XP GUI theme. Click start (Start in Windows 2000/NT), Settings, Control Panel. Figure 157 Windows XP: Start Menu In the Control Panel, double-click Network Connections (Network and Dial-up Connections in Windows 2000/NT). VMG4381-B10A User’s Guide 298 Appendix A Setting up Your Computer’s IP Address Figure 158 Windows XP: Control Panel Right-click Local Area Connection and then click Properties. Figure 159 Windows XP: Control Panel: Network Connections: Properties Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and then click Properties. VMG4381-B10A User’s Guide 299 Appendix A Setting up Your Computer’s IP Address Figure 160 Windows XP: Local Area Connection Properties The Internet Protocol TCP/IP Properties window opens (the General tab in Windows XP). • If you have a dynamic IP address click Obtain an IP address automatically. • If you have a static IP address click Use the following IP Address and fill in the IP address, Subnet mask, and Default gateway fields. • Click Advanced. Figure 161 Windows XP: Internet Protocol (TCP/IP) Properties VMG4381-B10A User’s Guide 300 Appendix A Setting up Your Computer’s IP Address If you do not know your gateway's IP address, remove any previously installed gateways in the IP Settings tab and click OK. Do one or more of the following if you want to configure additional IP addresses: • In the IP Settings tab, in IP addresses, click Add. • In TCP/IP Address, type an IP address in IP address and a subnet mask in Subnet mask, and then click Add. • Repeat the above two steps for each IP address you want to add. • Configure additional default gateways in the IP Settings tab by clicking Add in Default gateways. • In TCP/IP Gateway Address, type the IP address of the default gateway in Gateway. To manually configure a default metric (the number of transmission hops), clear the Automatic metric check box and type a metric in Metric. • Click Add. • Repeat the previous three steps for each default gateway you want to add. • Click OK when finished. Figure 162 Windows XP: Advanced TCP/IP Properties In the Internet Protocol TCP/IP Properties window (the General tab in Windows XP): • Click Obtain DNS server address automatically if you do not know your DNS server IP address(es). • If you know your DNS server IP address(es), click Use the following DNS server addresses, and type them in the Preferred DNS server and Alternate DNS server fields. If you have previously configured DNS servers, click Advanced and then the DNS tab to order them. VMG4381-B10A User’s Guide 301 Appendix A Setting up Your Computer’s IP Address Figure 163 Windows XP: Internet Protocol (TCP/IP) Properties Click OK to close the Internet Protocol (TCP/IP) Properties window. Click Close (OK in Windows 2000/NT) to close the Local Area Connection Properties window. 10 Close the Network Connections window (Network and Dial-up Connections in Windows 2000/NT). 11 Turn on your Device and restart your computer (if prompted). Verifying Settings Click Start, All Programs, Accessories and then Command Prompt. In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also open Network Connections, right-click a network connection, click Status and then click the Support tab. Windows Vista This section shows screens from Windows Vista Enterprise Version 6.0. Click the Start icon, Control Panel. VMG4381-B10A User’s Guide 302 Appendix A Setting up Your Computer’s IP Address Figure 164 Windows Vista: Start Menu In the Control Panel, double-click Network and Internet. Figure 165 Windows Vista: Control Panel Click Network and Sharing Center. Figure 166 Windows Vista: Network And Internet Click Manage network connections. Figure 167 Windows Vista: Network and Sharing Center VMG4381-B10A User’s Guide 303 Appendix A Setting up Your Computer’s IP Address Right-click Local Area Connection and then click Properties. Note: During this procedure, click Continue whenever Windows displays a screen saying that it needs your permission to continue. Figure 168 Windows Vista: Network and Sharing Center Select Internet Protocol Version 4 (TCP/IPv4) and click Properties. Figure 169 Windows Vista: Local Area Connection Properties The Internet Protocol Version 4 (TCP/IPv4) Properties window opens (the General tab). • If you have a dynamic IP address click Obtain an IP address automatically. VMG4381-B10A User’s Guide 304 Appendix A Setting up Your Computer’s IP Address • If you have a static IP address click Use the following IP address and fill in the IP address, Subnet mask, and Default gateway fields. • Click Advanced. Figure 170 Windows Vista: Internet Protocol Version 4 (TCP/IPv4) Properties If you do not know your gateway's IP address, remove any previously installed gateways in the IP Settings tab and click OK. Do one or more of the following if you want to configure additional IP addresses: • In the IP Settings tab, in IP addresses, click Add. • In TCP/IP Address, type an IP address in IP address and a subnet mask in Subnet mask, and then click Add. • Repeat the above two steps for each IP address you want to add. • Configure additional default gateways in the IP Settings tab by clicking Add in Default gateways. • In TCP/IP Gateway Address, type the IP address of the default gateway in Gateway. To manually configure a default metric (the number of transmission hops), clear the Automatic metric check box and type a metric in Metric. • Click Add. • Repeat the previous three steps for each default gateway you want to add. • Click OK when finished. VMG4381-B10A User’s Guide 305 Appendix A Setting up Your Computer’s IP Address Figure 171 Windows Vista: Advanced TCP/IP Properties In the Internet Protocol Version 4 (TCP/IPv4) Properties window, (the General tab): • Click Obtain DNS server address automatically if you do not know your DNS server IP address(es). • If you know your DNS server IP address(es), click Use the following DNS server addresses, and type them in the Preferred DNS server and Alternate DNS server fields. If you have previously configured DNS servers, click Advanced and then the DNS tab to order them. VMG4381-B10A User’s Guide 306 Appendix A Setting up Your Computer’s IP Address Figure 172 Windows Vista: Internet Protocol Version 4 (TCP/IPv4) Properties 10 Click OK to close the Internet Protocol Version 4 (TCP/IPv4) Properties window. 11 Click Close to close the Local Area Connection Properties window. 12 Close the Network Connections window. 13 Turn on your Device and restart your computer (if prompted). Verifying Settings Click Start, All Programs, Accessories and then Command Prompt. In the Command Prompt window, type "ipconfig" and then press [ENTER]. You can also open Network Connections, right-click a network connection, click Status and then click the Support tab. Macintosh OS 8/9 Click the Apple menu, Control Panel and double-click TCP/IP to open the TCP/IP Control Panel. VMG4381-B10A User’s Guide 307 Appendix A Setting up Your Computer’s IP Address Figure 173 Macintosh OS 8/9: Apple Menu Select Ethernet built-in from the Connect via list. Figure 174 Macintosh OS 8/9: TCP/IP For dynamically assigned settings, select Using DHCP Server from the Configure: list. For statically assigned settings, do the following: VMG4381-B10A User’s Guide 308 Appendix A Setting up Your Computer’s IP Address • From the Configure box, select Manually. • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your Device in the Router address box. Close the TCP/IP Control Panel. Click Save if prompted, to save changes to your configuration. Turn on your Device and restart your computer (if prompted). Verifying Settings Check your TCP/IP properties in the TCP/IP Control Panel window. Macintosh OS X Click the Apple menu, and click System Preferences to open the System Preferences window. Figure 175 Macintosh OS X: Apple Menu Click Network in the icon bar. • Select Automatic from the Location list. • Select Built-in Ethernet from the Show list. • Click the TCP/IP tab. For dynamically assigned settings, select Using DHCP from the Configure list. VMG4381-B10A User’s Guide 309 Appendix A Setting up Your Computer’s IP Address Figure 176 Macintosh OS X: Network For statically assigned settings, do the following: • From the Configure box, select Manually. • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your Device in the Router address box. Click Apply Now and close the window. Turn on your Device and restart your computer (if prompted). Verifying Settings Check your TCP/IP properties in the Network window. Linux This section shows you how to configure your computer’s TCP/IP settings in Red Hat Linux 9.0. Procedure, screens and file location may vary depending on your Linux distribution and release version. Note: Make sure you are logged in as the root administrator. VMG4381-B10A User’s Guide 310 Appendix A Setting up Your Computer’s IP Address Using the K Desktop Environment (KDE) Follow the steps below to configure your computer IP address using the KDE. Click the Red Hat button (located on the bottom left corner), select System Setting and click Network. Figure 177 Red Hat 9.0: KDE: Network Configuration: Devices Double-click on the profile of the network card you wish to configure. The Ethernet Device General screen displays as shown. Figure 178 Red Hat 9.0: KDE: Ethernet Device: General • If you have a dynamic IP address, click Automatically obtain IP address settings with and select dhcp from the drop down list. • If you have a static IP address, click Statically set IP Addresses and fill in the Address, Subnet mask, and Default Gateway Address fields. Click OK to save the changes and close the Ethernet Device General screen. VMG4381-B10A User’s Guide 311 Appendix A Setting up Your Computer’s IP Address If you know your DNS server IP address(es), click the DNS tab in the Network Configuration screen. Enter the DNS server information in the fields provided. Figure 179 Red Hat 9.0: KDE: Network Configuration: DNS Click the Devices tab. Click the Activate button to apply the changes. The following screen displays. Click Yes to save the changes in all screens. Figure 180 Red Hat 9.0: KDE: Network Configuration: Activate After the network card restart process is complete, make sure the Status is Active in the Network Configuration screen. Using Configuration Files Follow the steps below to edit the network configuration files and set your computer IP address. Assuming that you have only one network card on the computer, locate the ifconfig-eth0 configuration file (where eth0 is the name of the Ethernet card). Open the configuration file with any plain text editor. • If you have a dynamic IP address, enter dhcp in the BOOTPROTO= field. The following figure shows an example. VMG4381-B10A User’s Guide 312 Appendix A Setting up Your Computer’s IP Address Figure 181 Red Hat 9.0: Dynamic IP Address Setting in ifconfig-eth0 DEVICE=eth0 ONBOOT=yes BOOTPROTO=dhcp USERCTL=no PEERDNS=yes TYPE=Ethernet • If you have a static IP address, enter static in the BOOTPROTO= field. Type IPADDR= followed by the IP address (in dotted decimal notation) and type NETMASK= followed by the subnet mask. The following example shows an example where the static IP address is 192.168.1.10 and the subnet mask is 255.255.255.0. Figure 182 Red Hat 9.0: Static IP Address Setting in ifconfig-eth0 DEVICE=eth0 ONBOOT=yes BOOTPROTO=static IPADDR=192.168.1.10 NETMASK=255.255.255.0 USERCTL=no PEERDNS=yes TYPE=Ethernet If you know your DNS server IP address(es), enter the DNS server information in the resolv.conf file in the /etc directory. The following figure shows an example where two DNS server IP addresses are specified. Figure 183 Red Hat 9.0: DNS Settings in resolv.conf nameserver 172.23.5.1 nameserver 172.23.5.2 After you edit and save the configuration files, you must restart the network card. Enter ./network restart in the /etc/rc.d/init.d directory. The following figure shows an example. Figure 184 Red Hat 9.0: Restart Ethernet Card [root@localhost init.d]# network restart Shutting down interface eth0: Shutting down loopback interface: Setting network parameters: Bringing up loopback interface: Bringing up interface eth0: [OK] [OK] [OK] [OK] [OK] Verifying Settings Enter ifconfig in a terminal screen to check your TCP/IP properties. VMG4381-B10A User’s Guide 313 Appendix A Setting up Your Computer’s IP Address Figure 185 Red Hat 9.0: Checking TCP/IP Properties [root@localhost]# ifconfig eth0 Link encap:Ethernet HWaddr 00:50:BA:72:5B:44 inet addr:172.23.19.129 Bcast:172.23.19.255 Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:717 errors:0 dropped:0 overruns:0 frame:0 TX packets:13 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:100 RX bytes:730412 (713.2 Kb) TX bytes:1570 (1.5 Kb) Interrupt:10 Base address:0x1000 [root@localhost]# VMG4381-B10A User’s Guide 314 A PPENDIX IP Addresses and Subnetting This appendix introduces IP addresses and subnet masks. IP addresses identify individual devices on a network. Every networking device (including computers, servers, routers, printers, etc.) needs an IP address to communicate across the network. These networking devices are also known as hosts. Subnet masks determine the maximum number of possible hosts on a network. You can also use subnet masks to divide one network into multiple sub-networks. Introduction to IP Addresses One part of the IP address is the network number, and the other part is the host ID. In the same way that houses on a street share a common street name, the hosts on a network share a common network number. Similarly, as each house has its own house number, each host on the network has its own unique identifying number - the host ID. Routers use the network number to send packets to the correct network, while the host ID determines to which host on the network the packets are delivered. Structure An IP address is made up of four parts, written in dotted decimal notation (for example, 192.168.1.1). Each of these four parts is known as an octet. An octet is an eight-digit binary number (for example 11000000, which is 192 in decimal notation). Therefore, each octet has a possible range of 00000000 to 11111111 in binary, or 0 to 255 in decimal. The following figure shows an example IP address in which the first three octets (192.168.1) are the network number, and the fourth octet (16) is the host ID. VMG4381-B10A User’s Guide 315 Appendix B IP Addresses and Subnetting Figure 186 Network Number and Host ID How much of the IP address is the network number and how much is the host ID varies according to the subnet mask. Subnet Masks A subnet mask is used to determine which bits are part of the network number, and which bits are part of the host ID (using a logical AND operation). The term “subnet” is short for “sub-network”. A subnet mask has 32 bits. If a bit in the subnet mask is a “1” then the corresponding bit in the IP address is part of the network number. If a bit in the subnet mask is “0” then the corresponding bit in the IP address is part of the host ID. The following example shows a subnet mask identifying the network number (in bold text) and host ID of an IP address (192.168.1.2 in decimal). Table 116 Subnet Masks 1ST OCTET: 2ND OCTET: (192) (168) 3RD OCTET: 4TH OCTET (1) (2) IP Address (Binary) 11000000 10101000 00000001 00000010 Subnet Mask (Binary) 11111111 11111111 11111111 00000000 Network Number 11000000 10101000 00000001 Host ID 00000010 By convention, subnet masks always consist of a continuous sequence of ones beginning from the leftmost bit of the mask, followed by a continuous sequence of zeros, for a total number of 32 bits. Subnet masks can be referred to by the size of the network number part (the bits with a “1” value). For example, an “8-bit mask” means that the first 8 bits of the mask are ones and the remaining 24 bits are zeroes. VMG4381-B10A User’s Guide 316 Appendix B IP Addresses and Subnetting Subnet masks are expressed in dotted decimal notation just like IP addresses. The following examples show the binary and decimal notation for 8-bit, 16-bit, 24-bit and 29-bit subnet masks. Table 117 Subnet Masks BINARY DECIMAL 1ST OCTET 2ND OCTET 3RD OCTET 4TH OCTET 8-bit mask 11111111 00000000 00000000 00000000 255.0.0.0 16-bit mask 11111111 11111111 00000000 00000000 255.255.0.0 24-bit mask 11111111 11111111 11111111 00000000 255.255.255.0 29-bit mask 11111111 11111111 11111111 11111000 255.255.255.248 Network Size The size of the network number determines the maximum number of possible hosts you can have on your network. The larger the number of network number bits, the smaller the number of remaining host ID bits. An IP address with host IDs of all zeros is the IP address of the network (192.168.1.0 with a 24-bit subnet mask, for example). An IP address with host IDs of all ones is the broadcast address for that network (192.168.1.255 with a 24-bit subnet mask, for example). As these two IP addresses cannot be used for individual hosts, calculate the maximum number of possible hosts in a network as follows: Table 118 Maximum Host Numbers SUBNET MASK 8 bits HOST ID SIZE 255.0.0.0 MAXIMUM NUMBER OF HOSTS 24 bits 24 –2 16777214 16 –2 65534 16 bits 255.255.0.0 16 bits 24 bits 255.255.255.0 8 bits 28 – 2 254 3 bits 23 29 bits 255.255.255.24 –2 Notation Since the mask is always a continuous number of ones beginning from the left, followed by a continuous number of zeros for the remainder of the 32 bit mask, you can simply specify the number of ones instead of writing the value of each octet. This is usually specified by writing a “/” followed by the number of bits in the mask after the address. For example, 192.1.1.0 /25 is equivalent to saying 192.1.1.0 with subnet mask 255.255.255.128. The following table shows some possible subnet masks using both notations. Table 119 Alternative Subnet Mask Notation SUBNET MASK ALTERNATIVE NOTATION LAST OCTET (BINARY) LAST OCTET (DECIMAL) 255.255.255.0 /24 0000 0000 255.255.255.128 /25 1000 0000 128 255.255.255.192 /26 1100 0000 192 VMG4381-B10A User’s Guide 317 Appendix B IP Addresses and Subnetting Table 119 Alternative Subnet Mask Notation (continued) SUBNET MASK ALTERNATIVE NOTATION LAST OCTET (BINARY) LAST OCTET (DECIMAL) 255.255.255.224 /27 1110 0000 224 255.255.255.240 /28 1111 0000 240 255.255.255.248 /29 1111 1000 248 255.255.255.252 /30 1111 1100 252 Subnetting You can use subnetting to divide one network into multiple sub-networks. In the following example a network administrator creates two sub-networks to isolate a group of servers from the rest of the company network for security reasons. In this example, the company network address is 192.168.1.0. The first three octets of the address (192.168.1) are the network number, and the remaining octet is the host ID, allowing a maximum of 28 – 2 or 254 possible hosts. The following figure shows the company network before subnetting. Figure 187 Subnetting Example: Before Subnetting You can “borrow” one of the host ID bits to divide the network 192.168.1.0 into two separate subnetworks. The subnet mask is now 25 bits (255.255.255.128 or /25). The “borrowed” host ID bit can have a value of either 0 or 1, allowing two subnets; 192.168.1.0 /25 and 192.168.1.128 /25. The following figure shows the company network after subnetting. There are now two subnetworks, A and B. VMG4381-B10A User’s Guide 318 Appendix B IP Addresses and Subnetting Figure 188 Subnetting Example: After Subnetting In a 25-bit subnet the host ID has 7 bits, so each sub-network has a maximum of 27 – 2 or 126 possible hosts (a host ID of all zeroes is the subnet’s address itself, all ones is the subnet’s broadcast address). 192.168.1.0 with mask 255.255.255.128 is subnet A itself, and 192.168.1.127 with mask 255.255.255.128 is its broadcast address. Therefore, the lowest IP address that can be assigned to an actual host for subnet A is 192.168.1.1 and the highest is 192.168.1.126. Similarly, the host ID range for subnet B is 192.168.1.129 to 192.168.1.254. Example: Four Subnets The previous example illustrated using a 25-bit subnet mask to divide a 24-bit address into two subnets. Similarly, to divide a 24-bit address into four subnets, you need to “borrow” two host ID bits to give four possible combinations (00, 01, 10 and 11). The subnet mask is 26 bits (11111111.11111111.11111111.11000000) or 255.255.255.192. Each subnet contains 6 host ID bits, giving 26 - 2 or 62 hosts for each subnet (a host ID of all zeroes is the subnet itself, all ones is the subnet’s broadcast address). Table 120 Subnet 1 IP/SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address (Decimal) 192.168.1. IP Address (Binary) 11000000.10101000.00000001. 00000000 Subnet Mask (Binary) 11111111.11111111.11111111. 11000000 Subnet Address: 192.168.1.0 Lowest Host ID: 192.168.1.1 Broadcast Address: 192.168.1.63 Highest Host ID: 192.168.1.62 VMG4381-B10A User’s Guide 319 Appendix B IP Addresses and Subnetting Table 121 Subnet 2 IP/SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192.168.1. 64 IP Address (Binary) 11000000.10101000.00000001. 01000000 Subnet Mask (Binary) 11111111.11111111.11111111. 11000000 Subnet Address: 192.168.1.64 Lowest Host ID: 192.168.1.65 Broadcast Address: 192.168.1.127 Highest Host ID: 192.168.1.126 Table 122 Subnet 3 IP/SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192.168.1. 128 IP Address (Binary) 11000000.10101000.00000001. 10000000 Subnet Mask (Binary) 11111111.11111111.11111111. 11000000 Subnet Address: 192.168.1.128 Lowest Host ID: 192.168.1.129 Broadcast Address: 192.168.1.191 Highest Host ID: 192.168.1.190 Table 123 Subnet 4 IP/SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192.168.1. 192 IP Address (Binary) 11000000.10101000.00000001. 11000000 Subnet Mask (Binary) 11111111.11111111.11111111. 11000000 Subnet Address: 192.168.1.192 Lowest Host ID: 192.168.1.193 Broadcast Address: 192.168.1.255 Highest Host ID: 192.168.1.254 Example: Eight Subnets Similarly, use a 27-bit mask to create eight subnets (000, 001, 010, 011, 100, 101, 110 and 111). The following table shows IP address last octet values for each subnet. Table 124 Eight Subnets SUBNET SUBNET ADDRESS FIRST ADDRESS LAST ADDRESS BROADCAST ADDRESS 30 31 32 33 62 63 64 65 94 95 96 97 126 127 128 129 158 159 160 161 190 191 192 193 222 223 224 225 254 255 VMG4381-B10A User’s Guide 320 Appendix B IP Addresses and Subnetting Subnet Planning The following table is a summary for subnet planning on a network with a 24-bit network number. Table 125 24-bit Network Number Subnet Planning NO. “BORROWED” HOST BITS SUBNET MASK NO. SUBNETS NO. HOSTS PER SUBNET 255.255.255.128 (/25) 126 255.255.255.192 (/26) 62 255.255.255.224 (/27) 30 255.255.255.240 (/28) 16 14 255.255.255.248 (/29) 32 255.255.255.252 (/30) 64 255.255.255.254 (/31) 128 The following table is a summary for subnet planning on a network with a 16-bit network number. Table 126 16-bit Network Number Subnet Planning NO. “BORROWED” HOST BITS SUBNET MASK NO. SUBNETS NO. HOSTS PER SUBNET 255.255.128.0 (/17) 32766 255.255.192.0 (/18) 16382 255.255.224.0 (/19) 8190 255.255.240.0 (/20) 16 4094 255.255.248.0 (/21) 32 2046 255.255.252.0 (/22) 64 1022 255.255.254.0 (/23) 128 510 255.255.255.0 (/24) 256 254 255.255.255.128 (/25) 512 126 10 255.255.255.192 (/26) 1024 62 11 255.255.255.224 (/27) 2048 30 12 255.255.255.240 (/28) 4096 14 13 255.255.255.248 (/29) 8192 14 255.255.255.252 (/30) 16384 15 255.255.255.254 (/31) 32768 Configuring IP Addresses Where you obtain your network number depends on your particular situation. If the ISP or your network administrator assigns you a block of registered IP addresses, follow their instructions in selecting the IP addresses and the subnet mask. If the ISP did not explicitly give you an IP network number, then most likely you have a single user account and the ISP will assign you a dynamic IP address when the connection is established. If this is the case, it is recommended that you select a network number from 192.168.0.0 to 192.168.255.0. The Internet Assigned Number Authority (IANA) reserved this block of addresses specifically for private use; please do not use any other number unless you are told otherwise. You must also enable Network Address Translation (NAT) on the Device. VMG4381-B10A User’s Guide 321 Appendix B IP Addresses and Subnetting Once you have decided on the network number, pick an IP address for your Device that is easy to remember (for instance, 192.168.1.1) but make sure that no other device on your network is using that IP address. The subnet mask specifies the network number portion of an IP address. Your Device will compute the subnet mask automatically based on the IP address that you entered. You don't need to change the subnet mask computed by the Device unless you are instructed to do otherwise. Private IP Addresses Every machine on the Internet must have a unique address. If your networks are isolated from the Internet (running only between two branch offices, for example) you can assign any IP addresses to the hosts without problems. However, the Internet Assigned Numbers Authority (IANA) has reserved the following three blocks of IP addresses specifically for private networks: • 10.0.0.0 • 172.16.0.0 — 10.255.255.255 — 172.31.255.255 • 192.168.0.0 — 192.168.255.255 You can obtain your IP address from the IANA, from an ISP, or it can be assigned from a private network. If you belong to a small organization and your Internet access is through an ISP, the ISP can provide you with the Internet addresses for your local networks. On the other hand, if you are part of a much larger organization, you should consult your network administrator for the appropriate IP addresses. Regardless of your particular situation, do not create an arbitrary IP address; always follow the guidelines above. For more information on address assignment, please refer to RFC 1597, Address Allocation for Private Internets and RFC 1466, Guidelines for Management of IP Address Space. VMG4381-B10A User’s Guide 322 A PPENDIX Pop-up Windows, JavaScripts and Java Permissions In order to use the web configurator you need to allow: • Web browser pop-up windows from your device. • JavaScripts (enabled by default). • Java permissions (enabled by default). Note: Internet Explorer 6 screens are used here. Screens for other Internet Explorer versions may vary. Internet Explorer Pop-up Blockers You may have to disable pop-up blocking to log into your device. Either disable pop-up blocking (enabled by default in Windows XP SP (Service Pack) 2) or allow pop-up blocking and create an exception for your device’s IP address. Disable Pop-up Blockers In Internet Explorer, select Tools, Pop-up Blocker and then select Turn Off Pop-up Blocker. Figure 189 Pop-up Blocker You can also check if pop-up blocking is disabled in the Pop-up Blocker section in the Privacy tab. In Internet Explorer, select Tools, Internet Options, Privacy. Clear the Block pop-ups check box in the Pop-up Blocker section of the screen. This disables any web pop-up blockers you may have enabled. VMG4381-B10A User’s Guide 323 Appendix C Pop-up Windows, JavaScripts and Java Permissions Figure 190 Internet Options: Privacy Click Apply to save this setting. Enable Pop-up Blockers with Exceptions Alternatively, if you only want to allow pop-up windows from your device, see the following steps. In Internet Explorer, select Tools, Internet Options and then the Privacy tab. Select Settings…to open the Pop-up Blocker Settings screen. VMG4381-B10A User’s Guide 324 Appendix C Pop-up Windows, JavaScripts and Java Permissions Figure 191 Internet Options: Privacy Type the IP address of your device (the web page that you do not want to have blocked) with the prefix “http://”. For example, http://192.168.167.1. Click Add to move the IP address to the list of Allowed sites. Figure 192 Pop-up Blocker Settings VMG4381-B10A User’s Guide 325 Appendix C Pop-up Windows, JavaScripts and Java Permissions Click Close to return to the Privacy screen. Click Apply to save this setting. JavaScripts If pages of the web configurator do not display properly in Internet Explorer, check that JavaScripts are allowed. In Internet Explorer, click Tools, Internet Options and then the Security tab. Figure 193 Internet Options: Security Click the Custom Level... button. Scroll down to Scripting. Under Active scripting make sure that Enable is selected (the default). Under Scripting of Java applets make sure that Enable is selected (the default). Click OK to close the window. VMG4381-B10A User’s Guide 326 Appendix C Pop-up Windows, JavaScripts and Java Permissions Figure 194 Security Settings - Java Scripting Java Permissions From Internet Explorer, click Tools, Internet Options and then the Security tab. Click the Custom Level... button. Scroll down to Microsoft VM. Under Java permissions make sure that a safety level is selected. Click OK to close the window. VMG4381-B10A User’s Guide 327 Appendix C Pop-up Windows, JavaScripts and Java Permissions Figure 195 Security Settings - Java JAVA (Sun) From Internet Explorer, click Tools, Internet Options and then the Advanced tab. Make sure that Use Java 2 for
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