dormakaba USA SDC2K Wireless Electronic Lock User Manual Manual 2

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Adding a New User Fields Category
1 In the User Field Management of Segment dialog box, click the Add Category
Link at the bottom of the dialog box.
Figure 71
Add Category
Add Category
2 The Add and Remove System User Categories window opens.
101
Figure 72
Adding and Remove System User Categories
3 Click the Add button. “Category 1” appears in the text box.
4 Double-click on “Category 1” to rename it.
5 Click Finish. In the Configure Segment Users Fields dialog box, the new category is now available for selection from the Category drop-down list. Now you
can select this category when defining a new User Field.
102
Removing User Fields and Categories
You can also remove added User Fields and Categories from the system. The system will not allow you to do this, however, if the field or category is in use. Before
you remove the field or category, ensure there are no records assigned to them,
then perform the following steps.
To remove User Fields from the system
1 In the User Fields Management dialog box, click the Select Fields button at the
bottom of the dialog box.
2 From the User Fields in Facility list on the left, select the fields you wish to remove and click Remove>>. The field is moved to the User Fields list on the right,
and remains inactive unless you add it back to the list.
3 Click Finish. The field is no longer available in the User Fields list.
To remove added Categories from the system
1 In the User Field Management window, select Add Category.
2 The Add and Remove System User Category window opens.
3 Select the category you wish to remove, and click Remove. Click Finish when
you are done.
User Groups
User Groups are a convenient way to define properties that will affect certain
groups of individuals in your system. For example, if your Administrative personnel
have different hours or entry parameters, you can create an Administrative group,
make that group a Timezone Group and assign administrative personnel to that
group.
You can define any number of User Groups, such as Administrative, General, Laboratories, Dormitories, Night Shift, Contractors, and so on.
Adding User Groups
1 In the Users Tab, Associations category, click the User Groups field. Select
the ellipsis button at the far right of the field. The User Group Setup dialog box
opens.
103
Figure 73
User Groups Setup
2 The groups you create display on the left. The group’s ID, Name, Associations
and Timezone appear on the right.
3 Select Add. A new Group (Group1) is created and displays on the left.
4 In the Group Name box, replace the name Group1 with a name for the new
group (for example, Administrative).
5 Select OK.
Note
Once you have added users to the system via the Users Tab, you can assign them
to these User Groups.
Removing User Groups
In the User Group Setup dialog box, select the group you wish to remove and select the Delete button. The group is immediately removed from the list, along with
its associations.
Associating Users with User Groups
1 In the Segment Tab, Associations category, click the User Groups field.
2 Select the ellipsis button at the far right of the field.
3 In the User Groups Setup dialog box, select the group you wish to associate
104
with users.
4 In the Associations category, click in the Users field and select the ellipsis button. The Users of Group dialog box opens.
5 All users in the segment not already assigned to the group are displayed under
Segment Users list on the right.
Figure 74
Note
Users of Group
Users will not appear in the Segment Users list until they have been added to the
system. If you have a large number of users, you can use the Alphabetic sorter
buttons on the left of the list to more quickly find a specific user.
6 Select the checkbox next to the users you wish to associate with the User
Group.
7 Select < Credential Number Setting dialog box
opens.
4 Now, you may manually enter a credential number or scan the credential with a
131
scanning device.
PIN
You can add a level of security by requiring PIN numbers in addition to credentials for all users, or for specific Timezone Intervals. The default displays the PIN
number as asterisks in the fields; however you can choose to show the actual PIN
numbers.
To add a PIN Number for a User
1 Under Credential Settings, click the ellipsis button in the field next to PIN. The
Set Personal Identification Number dialog box opens.
Figure 95
Set PIN of User
2 Select the Show PINs check box if you wish to view the numbers instead of
asterisks as you type them in.
3 Enter a PIN number for the user. Retype the PIN below.
4 Click Finish to save the PIN and exit the dialog box.
Reader Control
The system defaults the amount of time from the moment a reader unlocks until
it relocks, and the amount of time a door can stay open before an alarm will be
triggered. You can modify reader operate and shunt times for individual users. For
example, to be ADA compliant, a user who is in a wheelchair or uses a walker may
need more time to pass through a door. You can increase the shunt time for this
132
user.
To modify User Operate Time
In the Reader Control category, click the ellipsis button next to the User Operate
Time and select the amount of time you wish to leave the reader in the unlocked
position.
To modify User Shunt Time
In the Reader Control category, click the ellipsis button next to User Shunt Time
and select the amount of time you wish to allow for passage before an alarm will
be triggered.
Settings
Each segment user will be assigned a User and Access type, depending on the
tasks they perform and the access mode needed to perform those tasks. The
system supports three different types of users: General Users, Managers, and
Programmers. You can have up to 65,000 individual users in the system and they
can be of any User Type. User types are briefly described in the following paragraphs.
General Users — The majority of users will be assigned as General Users. They
are allowed entry only when the access level is set to ID Required. General Users
never have access when the reader is in Lockout.
Manager — Managers are one of the most useful types of IDs. This User Type
provides the capability to change the access level of a reader with a few simple
key presses. These changes can and will be overridden by the time schedule or
another manager or programmer. A user with Manager privileges is always allowed access to a reader. For example, when a segment requires an individual to
have access at all hours of the day without giving any extra privileges, that individual will be assigned Manager Privileges
Programmer — Programmers can scan all channels at the keypad reader as well
as reset the reader to respond to keypad commands as in manager mode.
Note
Managers and programmers are indistinguishable from a general user when no
keypad is present.
For a list of Manager and Programmer system override codes, see “System Overrides” on page 160.
133
To assign User Type
1 Under the User Tab, in the Settings category, select the field next to User Type.
2 Select a User Type from the drop-down list.
Portal and Reader Control and Messaging
Wi-Q AMS provides a number of features to reset and restore normal operations,
override locks and access levels, and temporarily remove reader association with
a Portal. These right-click functions send real-time instant messages to the hardware from within the software.
Portal Controls
You can delete, reset and restore a Portal to normal operation without going to
the physical location of the Portal. These functions are accessible via a right-click
in the Readers tab of the Configurator module. You can also delete a Portal from
the system with the right-click function.
To access right-click Portal messaging
1 In the Portals Tab, right-click on the Portal and select the option from the dropdown list. The software will ask you if you wish to proceed with the operation.
2 Click Yes. If the Portal is online, the operation is performed. If for any reason
the Portal is offline and unable to execute the command, the message will
become obsolete after five minutes.
134
Figure 96
Note
Right-click Portal messaging options
Momentary unlocks and overrides must be recognized and executed by the Portal
within five minutes of the command or they become obsolete. This feature ensures
that commands executed during period when the hardware cannot respond are
not executed when the hardware is back online.
Reader Controls
You can delete, reset and restore a reader to normal operation without going to
the physical location of the reader. In addition to these commands, you can momentarily unlock, override the access level, perform a deep reset and remove the
reader’s association to a Portal all from within the software. These functions are
accessible via a right-click in the Readers tab of the Configurator module. You can
also delete a reader from the system with the right-click function.
Note
To delete more than one reader at a time, hold down the control key (CTRL) and
select using the left mouse key.
To Access Right-Click Reader Messaging
1 In the Readers tab Segment Tree, right-click on the reader and select the option
from the drop-down list. The software will ask you if you wish to proceed with
the operation.
2 Click Yes. If the reader is online, the operation is performed. If for any reason
the reader is offline and unable to execute the command, the message will
135
become obsolete after five minutes.
Figure 97
Right-click reader messaging options
Momentary Unlock — A user with appropriate permissions can override the standard Timezone conditions to temporarily unlock the door controlled by a reader.
The reader goes through a normal unlock-lock cycle where the default shunt and
operate times apply. As soon as the command is executed, the standard Timezone
conditions are restored.
Override Access Level — A user with appropriate permissions override the
reader’s access level. The override can be defined to last until the next timezone
interval occurrence or to remain until a restore to normal message is sent. As
soon as the command is executed, the standard Access Level conditions are
restored.
Restore to Normal — Immediately restores all standard normal operation.
136
Reset and Deep Reset — These options allow you to perform a reset and a deep
reset on a reader from within the software. The function is the same as performing a manual reset or deep reset at the reader hardware.
Remove Association with Portal — This command is useful when the reader has
associated with a different Portal or is being removed from the segment. When
you remove the reader’s association with the assigned Portal, it will search for
another Portal and resume communication.
Lock/Unlock Association with Portal — Locking a reader’s association with a
Portal will disallow its communication with other Portals. Unlocking an association will re-allow communication with other Portals in range.
Synchronize All Data — This command will resend all reader information to the
Portal and update the reader hardware.
Note
All overrides must be recognized and executed by the Portal within five minutes
of the command or they become obsolete. This feature ensures that commands
executed during period when the hardware cannot respond are not executed
when the hardware is back online.
Configuring Timezones
For the greatest majority of facilities, the default access level provided in the
Master Timezone gives you all the options you need to manage your segment.
The system works by defining different access levels at a controller rather than
different times of day the segment is locked or unlocked. However, it may become
necessary to define a new Timezone under certain circumstances. For example,
you may want to define a separate Timezone for a specific set of readers that
would operate on a totally different schedule from the main system. For this application, you would create a different Timezone and then assign the readers to
that Timezone.
Timezones are created and configured in the Timezones tab within the Configurator module. Three sub-tabs exist inside the Timezone tab:
„„ Interval Collections — this is a collection of recurring ranges of time and days
of the week, such as 6:00 am to 6:00 pm weekdays AND 8:00 am to 8:00 pm
weekends.
„„ Reader Control — this is where you assign access levels to readers and determine how the reader will operate during assigned timezone intervals.
„„ User Group Collections: this is where you can add user groups to a collection
and define timezone intervals to the collection.
137
Note
Readers can be assigned to only one Timezone.
To create a Timezone Interval Collection
1 Select the Interval Collections Tab under the Timezones Tab. The Interval Collection window opens.
2 Click the Add button to create a new Timezone Interval Collection.
3 Click the New button to create a new interval.
Figure 98
Interval Collection
Click New to
create a new
interval.
Click Add to
create an Interval
Collection.
4 The Interval Configuration window opens.
138
5 Enter a brief name for the Interval.
6 Select the Start and End Time of the Interval.
7 Click the Recurrence checkbox.
Figure 99
Interval Configuration
Name the
Interval. Tip:
usually good
practice to
name Intervals
by time ranges.
Click Recurrence if
the interval repeats.
8 Select the Recurrence Pattern of the Interval.
9 Select the Range of Recurrence for the Interval.
10 Click Finish to save your new Interval. This Interval is now listed as one of the
intervals for the Interval Collection.
11 Repeat steps 3 to 9 to create other Intervals until the Interval Collection is
complete.
139
Timezone Interval Template Feature
At the top of the Interval Configuration window, there is a “Template” checkbox.
Selecting this box will allow the timezone interval you configure to be used as a
template for other intervals. For example, if you create a “Lunchtime” interval collection between 12pm and 1pm, and you select the “Template” checkbox (Figure
100), you can add that interval to an existing collection.
Figure 100
Interval Configuration Template
Template
To add the “Lunchtime” interval to another collection , select the existing interval collection from the list at the left, right-click in the calendar area, and select
“Lunchtime” from the Add Interval from Templates options. In our example, we
add the Lunchtime interval to the Office Staff Interval Collection. See Figure 101.
140
Figure 101
Add Interval from Templates
To create a Timezone Reader Control
1 Select the Reader Control Tab under the Timezones Tab. The Reader Control
Window opens.
2 Click Add to create a new Reader Control.
3 Enter a brief name for the Reader Control.
4 Select the default Access Level that will be operate for the Reader Control.
This access level can be overridden for specific Interval Collections.
5 Select the Interval Collections when the Reader Control will operate.
6 Use the red X to delete the interval collection if needed.
7 Click Update to complete the Reader Control.
8 Select the Readers that will operate under this Reader Control.
141
Figure 102
Reader Control
Name the
Reader Control.
Select what access
level is required for
this Reader Control.
Select the Interval
Collections when
the Reader Control
will operate.
Click Add to
create a new
Reader Control.
Timezone User Group Collections
You can create up to 32 Timezone User Groups to further define access levels for
the Master Timezone. You can restrict access of a certain group of employees to a
specific time period. For example, you may want to create a housekeeping group,
designate it as a Timezone Group, and then restrict access to dormitories only from
8:00 a.m. to 4:00 p.m., weekdays. This is a two step process. First, you will create a
Users Group and designate it as a Timezone Group; then you will define the Timezone
Interval for the new Timezone Group (you may want to review User Groups before
starting this task)
142
To create the Timezone User Group Collection
1 Select the User Group Collection Tab under the Timezones Tab. The User Group
Collection window opens.
2 Click Add to create a new User Group Collection.
3 Enter a brief name for the User Group Collection.
4 Select the User Groups that will be a part of the User Group Collection. You
must have set up User Group for the selections to be available.
5 Select the Interval Collections when the User Group Collection will operate.
You must have set up Interval Collections for the selections to be available.
6 Use the red X to delete the association of User Groups or Interval Collections
as needed. This will not delete the User Group or Interval Collections, it will
only delete the association.
7 Click Update to complete the User Group Collection.
Figure 103
Creating the timezone user group collection
Name the User
Group Collection
Select what what
User Groups will
make up the User
Group Collection
Select the Interval
Collection when the
User Group Collection will operate.
Click Add to
create a new
Reader Control.
143
6
Using and Managing the System
Wi-Q AMS and Omnilock provides powerful tools to manage your system: Configurator, Transactions, Statistics Monitor and Reports.
If you are the Program Administrator responsible for setting up communications
between the software and system Portals and Controllers; you will spend most
of your time using Configurator. If you are in personnel or security, you may be
the person who adds users to the system and gives them access privileges and
IDs. You will spend most of your time on the Users tab of Configurator. If you are
responsible to oversee security for your organization, you will monitor all access
and alarm activity using Transactions. If you are the person responsible to ensure
the system is operating at maximum performance, you will use the Statistics
Monitor. If your organization is small, you may use all three! You can access all
applications from the Configurator main menu. You can also access these applications from the Windows Start Menu under Stanley Security Solutions.
144
Wi-Q AMS and Omnilock Configurator
The following sections describe the essential functions you can perform using
Configurator.
Launching Wi-Q AMS Configurator
When the software is loaded onto your computer, it places a shortcut to AMS on
your desktop.
1 Double-click the Configurator icon to start the application. The splash screen
appears briefly, then the Login dialog box opens.
Figure 104 Logging in to Configurator
If you are a AMS User, your System Administrator or IT representative must
provide you a Login Name and Password. You will need this to login to the Configurator. If you are a System Administrator, see “Logging in to Configurator” on
page 63 for more information about launching the software for the first time.
145
To Login to the Wi-Q AMS Configurator:
1 Enter your case-sensitive Login Name and Password.
2 Select Login. Configurator opens at the Segment tab.
3 If the System Administrator has created only one segment, you are ready to
begin. If more than one segment has been created, select the segment from
the drop-down list. Any elements you access in Configurator will be directed to
that segment.
WARNING: Once the System login and password have been personalized for your
segment, it is important to record the information in hard copy form and safeguard it
in a location known to management.
Managing Application Users
Wi-Q AMS and Omnilock ‘Application Users,’(AMS Users) as opposed to
‘cardholders,’ are those individuals who will operate one or all of software applications. For example, an application user might be a person in the Security
department who will use only the Transactions software to monitor system
access activity. Another AMS User might be a person in Human Resources or Administration who is assigned to add users to the system or change their settings.
AMS Users must be added to the system as cardholders because they will require some type of physical access to the segment. However, they must also be
assigned as AMS Users and be given User names and Passwords if they are to
access and operate application software.
Access the Manage Application Users features via the Configurator File Menu.
146
To Manage Applications Users:
1 From the Configurator main screen, select File>Manage Application Users. The
AMS Users dialog box opens.
Figure 105
AMS Users
From here you can add or remove an AMS User, associate them with applications and specific facilities, and configure their lock control privileges, password
change interval and assign a User Type. You can select whether require authentication for reader control or require dual authority for this user.
To add an AMS User:
1 In the AMS Users dialog box, click Add User. The system creates “User1” in
the left column.
2 In the Name category on the right, enter an e-mail address (optional), and the
user name.
3 Under Associations, click the Applications field, then click the ellipsis button at
the far right.
4 Select which application(s) the User will have access to. Then click Finish.
5 In the Directories field, click the ellipsis button. Select the directories linked to
the User. Then, click Finish.
6 In the Segments field, click the ellipsis button. Select which segments the User
147
will have access to and supply contact information as needed.
7 Under the Configuration category, in the Allow Lock Control field, select either
True or False from the drop-down list.
8 In the Password Change Interval field, select a change interval from the dropdown list.
9 In the User Type field, select a User Type from the drop-down list. (User Types
are defined in the following paragraphs.)
10 If the user will require Authentication for Reader Control or Dual Authority,
select these options at the bottom of the sheet.
11 Click Finish to save your settings.
User Types
AMS Users can be one of four User Types: Administrator, Manager, Service, and
General. You will be assigned a User Type depending on which applications you
will log in to and operate.
Administrator — has access to all applications and all segments. This User Type
would be assigned to a System Administrator, that is, someone who is responsible
for set up and configuration.
Manager — has access to all applications. This type would, for example, be assigned to someone responsible for adding users to the system. As an additional
security measure, this type could be restricted to access specific segments only.
Service — has access to Transactions and Statistics Monitor. This User Type can
also be restricted to specific segments only, if needed.
General User — has access only to the Transactions and Reports applications for
specific facilities. This user type would be assigned to someone in Security for
example, who will monitor daily entry and exit activity and system alarms. They
can not access the Configurator application.
Once an Administrator has logged in to the system, they can add AMS Users to
the system. If you are designated as an AMS User, you will be assigned a login
User Name and Password to access the software application(s) you need.
148
Linking AMS Users’ Windows Accounts to Configurator
You can change the Configurator login settings so that your Windows account is
linked to Configurator. This way, when you are logged into your Windows account,
you won’t need a login ID or password when signing in to Configurator.
To link your Windows account to Configurator, perform the following steps.
1 From the Configurator File menu, select Manage Directories.
Figure 106
Manage Directories
2 The Configure Directories dialog box opens. Click on Add Directory.
149
Figure 107
Configure Directories
3 The Select a Directory Type window opens. From the Directory Types dropdown list, choose Microsoft Windows Workstation. Then, click Finish.
Figure 108
Select a Directory Type
4 In the Directory Name field, specify a name for the new directory or leave in
150
the default name. In the Host Name field, under the General category, type in
the computer name of the host. Then, click Finish.
Figure 109
Directory and Host Names
151
5 From the Configurator File menu, select Manage Application Users.
Figure 110
Manage Application Users
6 The AMS Users dialog box opens. Click in the Directories field, under the Associations column, and select the ellipsis button.
Figure 111 AMS Users
152
7 The Select User Directories window opens. Select the directory you created
previously.
Figure 112
Select User Directories
8 This will open the Select User Directory Account dialog box. Select Search,
and a list of users will be generated below. Select the desired Windows user
and then click Finish.
153
Figure 113 Select User Directory Account
9 Back in the Select User Directories window, the directory will now have a
checkmark. Click Finish.
As long as you are logged into Windows using the account you linked to in the
previous procedure, you will not be prompted to input a login ID and password the
next time you log into Configurator.
154
Configurator Overview
The following sections provide a brief overview of the Configurator module’s Display and Tab options.
Display Options
All tasks in Wi-Q AMS and Omnilock start from the Configurator, which has six
tabs: Segment, Portals, Readers, Timezones, Users, and Firmware. AMS operates
in the Windows environment using its standard Windows conventions. You can
use Configurator full screen or resize the window using the min/max buttons in
the top right corner of the window.
Following is the Segment Tab in minimized view with the scroll bar visible. This is
a useful option if you must run a number of other applications on your desktop and
need more space on your desktop.
Figure 114
Segment Tab
File Menu
Tab Options
Categories
In the Segment and Users Tabs, you can display items by category or sort alpha155
betically. This is useful when displaying the Configurator in full-screen view. A
number of global operations are also available from the program File menu.
Segment Tab
Most Segment set up tasks are performed in the Segment Tab, Figure 114. Here,
the Program Administrator will create User Groups and configure the software to
work with the type of segment access cards or keypad credentials you will use.
If your Program Administrator has created more than one segment, you will first
select a segment to work with in the Segment Tab before moving on to work in the
other tabs.
Once you select a category within Configurator, you can use the ellipsis button to
configure additional settings.
Figure 115 Segment Tab Categories
156
Portals and Readers Tabs
The Portals and Readers tabs displays the Segment Tree, which is a visual representation of all Portal Gateways, Controllers, and I/O devices connected to the
software. Once the devices are organized in the Segment Tree, the various paths
to associate Controllers and Portals are available when you add new users to the
system.
Information about creating the Segment Tree and assigning devices to the various folders in the tree is presented in Chapter 4, “Configuring Segments, Portal
Gateways and Controllers” on page 62. Typically, only the Program Administrator will perform tasks using the Readers Tab, Figure 116.
Figure 116
Readers Tab
157
Timezones Tab
The software automatically assigns all Controllers to a Master Timezone. Your
Program Administrator can create any number of Timezone Intervals Collections
and Timezone User Group Collections to modify user access within the Master
Timezone. The Timezones tab displays the default Master Timezone, a calendar
that operates similar to Microsoft Outlook, and any Timezone User Groups that
have been created.
You can choose to display the calendar detail as one day, a work week, a full week
or by the month, or click on the calendar to display a specific date.
More information about creating Timezone Intervals and Timezone Groups is presented in later in Chapter 5, “Configure AMS Software (Task 11)” on page 96.
Figure 117
158
Setting up the Timezones
Users Tab
If you have been assigned responsibility to add or maintain general cardholder
users of the system, your tasks will be performed in the Users Tab. All users
currently in the system are displayed in the column at the left. To display a User
profile, simply select their name from the list.
Figure 118
Users Tab
More information about adding users to the system is presented in Chapter 5,
“Configure AMS Software (Task 11)” on page 96.
Firmware Tab
Firmware updates will be sent to you periodically by Stanley Technical Support.
You can upload these firmware files to your database by using the System Administrator Application, and then you can send the updates to your hardware from the
Configurator’s Firmware Tab. See “” on page 177.
159
System Overrides
Manager Override at Keypad Controller
When an AMS User is assigned the Manager Type, that user can change the current access level at a Controller with a keypad. Once their credential has been
presented to a Controller and it has cycled, the following keys can be used to
change the Controller’s access level:
Note
160
MC refers to Manager Credential.
Item
WDC
WAC
Omnilock
Function
Manager
Code
MC#
MC
MC
Momentary Unlock.
Restore to
Normal
MC# + 0#
MC + 0000
MC + 0 + CL
Return to normal operation from an
override.
Toggle with
ID
MC# + 1#
MC + 1111
MC + 1 + CL
Places the device in a mode
to toggle between locked and
unlocked with a credential.
Unlock
MC# + 2#
MC + 2222
MC + 2 + CL
Places the device in an unlocked
state.
Unlock with
ID
MC# + 3#
MC + 3333
MC + 3 + CL
Places the device in a mode to
unlock with credential.
Unlock with
ID and PIN
MC# + 4#
MC + 4444
MC + 4 + CL
Places the device in a mode to
unlock with credential and PIN.
ID
Required
MC# + 5#
MC + 5555
MC + 5 + CL
Places the device in a mode where
a credential is required to enter.
PIN
Required
MC# + 6#
MC + 6666
MC + 6 + CL
Places the device in a mode where
a PIN is required to enter.
Facility Card MC# + 7#
MC + 7777
MC + 7 + CL
Places the device in a mode where
all credentials with the correct
facility ID have access.
Lockout
MC# + 8#
MC + 8888
MC + 8 + CL
Places the device in a mode where
only manager credentials have
access.
Toggle with
ID and PIN
MC# + 9#
MC + 9999
MC + 9 + CL
Place the device in a mode to
toggle between locked and
unlocked with a credential and
PIN.
Programmer Override at Keypad Reader
When an AMS User is assigned a Programmer Type, that user can present their
credential and perform the following.
Note
PC refers to Programmer Credential.
WAC
Omnilock
Function
Programmer PC#
Code
PC
PC
Momentary Unlock.
Soft Reset
PC# + 1#
PC + 1111
PC + 1
Soft resets device.
Motor Reset PC# + 2#
PC + 2222
PC + 2
Resets the motor drive.
Comm.
Processor
Reset
PC# + 7#
PC + 7777
PC + 7
Resets the communication
processor.
Motor Test
PC# + 8#
PC + 8888
PC + 8
Runs motor test.
Deep Reset
MC# + 9#
MC + 9999
MC + 9
Deep resets device.
Item
WDC
Deep Reset
At times it may be necessary to perform a Deep Reset on a Controller. For example, when you install a dial up gateway modem, you must temporarily clear reader
data. If the reset button inside the Controller housing is not accessible, you can
use the Programmer Override to perform a Deep Reset. You can also perform a
deep reset from within Configurator.
To Perform a Deep Reset from within Configurator
1 In the Configurator’s Readers Tab, navigate to the desired reader using the
Segment Tree.
2 In the list on the right, right-click on the reader and select Deep Reset from the
drop-down list. Reader data will be cleared.
3 To bring the reader back into the software, you must perform a standard sign
on procedure.
Note
If the reader does not respond and perform the Deep Reset within five minutes, the
action will be aborted.
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Segment Item Upgrades
As you continue to add users and readers to your system it may become necessary to expand your Portal and reader capacities. This is performed via the File
menu in Configurator.
When you near maximum capacity in one or all of the system segment items, it’s
time to use one of the upgrade licenses you purchased with your system, or call
Stanley Security Solutions for additional Upgrades. You can purchase system
upgrades to expand the user and Controller capacity of each segment in your
organization.
Each Wireless Controller begins with support for 2000 user credentials and can be
upgraded to support up to 18000 Users. Upgrade licenses are available in maximum capacities of 2000, 10000, and 18000 users.
Each Portal Gateway begins with support for 16 readers and can be upgraded to
support 32 and 64 wireless readers. Upgrade licenses are available in maximum
capacities of up to 64 readers.
Determine Segment Reader and Portal Capacity
An AMS user with Administrator privileges can monitor system capacity by segment from within Configurator. From here it is easy to see how many licensed
upgrades are in use and how many are available.
To view Wi-Q AMS and Omnilock Upgrade use
1 In Wi-Q AMS Configurator, Segment Tab, select the Segment you wish to review for upgrade use.
2 From the Wi-Q AMS Configurator File menu, select System Upgrades from the
dropdown list. The System Upgrades window opens at the Upgrade Information Tab.
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Figure 119
Upgrading your system capacity
AMS Upgrades
With the Wi-Q AMS Upgrades radio button selected on the left, the property
sheet displays the current reader capacity for the segment and how many of those
readers are currently in use.
Wi-Q AMS now offers free upgrades. All capacities can be set to unlimited without a new interlock code.
Reader Licenses in Use — With the Reader Upgrades radio button selected on
the left, the property sheet displays the number of Licensed Upgrades in each
user capacity value, and how many of those Licensed Upgrades are currently in
use.
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Select the upgrade all link if additional user capacity is needed.
Select force all readers to max capacity and click finish.
Portal Licenses in Use — With the Portal Upgrades radio button selected on the
left, the property sheet displays the number of Licensed Upgrades in each reader
capacity value, and how many of those Licensed Upgrades are currently in use.
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Select the upgrade all link if additional reader capacity is needed.
Select force all portals to max capacity and click finish.
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System Administrator
System Administrator is an application accessed inside Configurator or from the
Windows Start menu. With System Administrator, you can archive and restore
Portal statistics, reader statistics, and reader transactions. From here you can
also import data from an existing database or comma-delimited file. You must be
an AMS User with Administrator privileges to use this feature. It is a good idea
to archive records on a regular basis. It will be helpful to establish a protocol and
ensure that it is carried out according to plan.
Note
Archiving and restoring transactions and statistics is not the same as performing a
full AMS database back up. Full back up and restore is performed using Microsoft
SQL Server Management Studio Express (installed with AMS). Complete steps are
described later in this chapter.
Establish an Archive Protocol
An industry best practice for use of any archiving systems is to establish a protocol for who, when and how much data to archive, depending on the volume and
nature of the data being archived. For security purposes, it will be important to
ensure the protocol is being implemented by also establishing an audit practice.
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Using System Administrator
Figure 120
System Administrator
From here you can archive and restore statistics in the AMS database, import
data to AMS from the OFM Database, or import data from standard comma-delimited files such as .txt and .csv.
Archiving Statistics in the AMS Database
It is important to maintain your database in optimum condition. On the basis of the
statistics volume in your segment, you should establish a protocol to regularly archive data that are not likely to be used again. For example, each month, you may
want to archive data that are three months old. When you archive records from
the software using the System Administrator application, the data is removed
from the database. The statistics can be fully restored to AMS in the future, if
necessary.
The archive feature operates the same for Portal statistics, Reader statistics,
and Transactions. The following steps illustrate how to archive Portal statistics;
however, the steps are the same for each type. You can archive statistics in all
devices or select a specific Portal or reader for archive.
Once you’ve selected the Portal or reader to archive, you can also select what
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statistics to archive; for example, all statistics, only those statistics greater than a
specific ID, or specify a range of statistics older than a specific date.
To Archive Statistics
1 In the System Administrator application, select the segment for which you wish
to archive statistics.
2 In the main window, under Archive and Restore, select a Statistics type, such
as Portal Statistics.
Figure 121
Portal Statistics Archival for Segment
3 In the Portal Selection box, select one of the following:
„„ All Portals — All Portals’ data will be archived.
„„ Selected Portal — Choose a Portal ID from the drop-down list. Data from only
that Portal will be archived.
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4 In the Statistics Selection box, select one of the following:
„„ Archive All Statistics — All statistics in the database will be archived.
„„ Archive Statistics with IDs less than — Define an ID number. Only statistics
with IDs less than the defined number will be affected.
„„ Archive Statistics older than — Select a date. Only data older than the date
selected will be archived.
5 When you have selected the appropriate options, click the Archive button and
click Yes if you wish to continue with the archive.
6 In the Windows browser, navigate to a folder or create a new one in which to
archive the file. You should create a filename that will be meaningful to your
segment (for example, all_Portals, or siteA_Portals). These files will be accessible under this location should you wish to restore them at a later date.
7 Click OK. The system will display the status of the archive activity as it proceeds.
8 Click Finish to exit Portal Statistics Archive.
Restoring Data to the Database
You can restore data that have been archived by System Administrator back into
the database. Once this is done, you will be able to view them in Configurator and
its related applications.
To Restore Data to AMS
1 From the Configurator Segment Tab, select the segment for which you wish to
archive statistics.
2 From the Applications menu on the Configurator menu bar, select System Administrator. The Systems Administrator window opens.
3 Select the Segment you wish to work with. From the left window pane, select
Restore Data. The Windows browser window opens.
4 Select the file you wish to restore to AMS, then click Open.
5 The system reports that the records will be restored to the Segment. Click
Yes to continue. The system will display the status of the archive activity as it
proceeds.
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Importing Data from a Legacy OFM Database
You can import an entirely new segment into the software from a legacy OFM
database, or you can import all or some elements of data into an existing segment and overwrite any data with the latest data in the OFM. When you import an
entire segment from an OFM database, AMS creates a segment with the segment
name of the old database.
To Import Data to AMS
1 From the Applications menu on the Configurator menu bar, select System Administrator. The System Administrator window opens.
2 From the right window pane, select OFM Database. The Windows browser
window opens.
Figure 122
170
OFM Database Import
3 In the Segment Selection box, select one of the two options:
„„ Import OFM Segment — This option imports a new segment in its entirety and
automatically gives it the name of the existing Segment in the OFM Database.
„„ Use Segment — This option activates the drop-down list. Select the Segment
into which you wish to import data. It will import any new data and update any
existing records with the same ID based on the import type.
4 Select the Import OFM Users option if you want to include OFM Database existing Users and User Groups.
5 From the Import Type dropdown menu, select the type of import you wish to
perform:
„„ Import New OFM Records into the Database — This will import only new records.
„„ Merge New and Changed OFM Data into the Database — This will import all
data and add or update any records that are new since the last import.
6 Select Browse to find the OFM Database File.
7 Select Import Now. The data will begin to transfer and you will see the records
scroll through the Status window. This should take only a few minutes, depending on the size of the data being imported.
Import Data from a Standard Comma-Delimited File
You can also create a comma-delimited .txt or .csv file containing Names, Credentials and other AMS information and import the data directly to the database,
including any of the following data:
„„ Last Name
„„ First Name
„„ Middle Initial
„„ Proximity Card Credential
„„ Proximity Card Type
„„ Magnetic Stripe Card Credential
„„ Keypad Credential
In addition, you can include data for any user fields created for the segment selected for import.
AMS Importer imports files in a few easy steps:
„„ Create the data file in the appropriate program, such as Microsoft Word, Excel,
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or other text-based program and save it as a .txt or .csv format.
„„ Prepare the Wi-Q AMS Import Utility to accept the file.
„„ Import the data.
„„ Send the Data to the database.
In the Import Utility, you can view the data as it imports into the window and
make any corrections to the file or column headers until you are satisfied with the
import before you actually send it to the database.
Detailed instructions are presented in the next few sections.
To prepare Wi-Q AMS Import Utility
1 From the Applications menu on the Configurator menu bar, select System Administrator. The System Administrator window opens.
2 From the right window pane, select Wi-Q (or Omnilock) Importer. The Import
Utility opens.
Figure 123
Import Utility
3 Use the cursor to drag the column headers into any order you wish.
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4 If you wish to import additional data into user fields associated with the segment, click Show Additional Fields to display the Field Chooser and double-click
or drag to add them to the header.
5 Enter the appropriate Field Delimiter for the import file, the default is a comma.
6 If you have field headings in the first line of your data file, click the Field Heading in First Line check box.
To import the data
1 Once all column headers are in the order you wish, click Import Data.
2 Navigate to the location of the data file you created and click Open.
3 The Data appears under the appropriate column headers in the upper window.
If the file is large, you can watch the progress in the Status box on the bottom
of the window.
Figure 124
Using the Import Utility
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4 Review the data import. Scroll the window to ensure the data has imported in
the appropriate column headers. If not, you can rearrange the column headers
and import the file again. You can do this as many times as you need to ensure
you will get a good import.
5 Once you are satisfied that the data has imported as intended, click Send to
Database. The data will now appear in the appropriate fields throughout AMS.
Backing Up and Restoring Your AMS Database
Full backup and restore functions are performed outside of AMS using Microsoft
SQL Server Management Studio Express (installed with the software). You should
plan to perform this function on a regular basis. You can also use this program to
move the database to a different computer.
WARNING: This operation should be performed only by an IT professional who is
designated as an AMS User with Admin or Programmer privileges.
Backing Up the Database
Perform the following steps to back up the database.
1 Exit AMS.
2 From the Windows Start menu, select Programs>Microsoft SQL Server Management Studio Express. The connect to Server dialog box opens.
3 Enter the Server type, Server name, and choose your Authentication type.
Then, click Connect.
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4 The program opens at the default database location.
Figure 125
Default database display in SQL Server
5 Double-click on databases, then right-click on the folder and select
tasks>Backup. The backup database dialog box opens.
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Figure 126
Backup Database
6 Define a Backup Type (full or differential) and add a description of the backup
(optional).
7 The default destination displays. You can change the destination, if needed,
for example if you wish to move the database to a new location on a different
computer.
8 Click OK. The backup progresses and the system reports when the backup is
complete.
To Restore the database
1 Exit AMS.
2 From the Windows Start menu, select Programs>Microsoft SQL Server Management Studio Express. The connect to Server dialog box opens.
3 Enter the Server type, Server name, and choose your Authentication type.
Then, click Connect.
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4 The program opens at the database location.
5 Double-click on databases, then right-click on the folder and select
tasks>Restore>database. The restore database dialog box opens.
Figure 127
Restore Database
6 The location defaults to the original location. You can specify a different location, for example, if you wish to more the database to a different computer.
7 Specify the source from which to restore and select a backup set to restore.
8 Select the backup set you wish to restore from the available list.
9 Click OK. The restore progresses and the system reports when the restore is
complete.
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Firmware Updates
Firmware updates will be sent to you periodically by Stanley Technical Support.
You can upload these firmware files to your database by using the System Administrator Application, and then you can send the updates to your hardware from
the Configurator’s Firmware Tab. This section will guide you through the firmware
update process.
Firmware File Types
Every Controller has two firmware files:
„„ Application File: Software that provides the access control decision-making
functionality on a Controller
„„ Bootloader File: Software that executes the reprogramming session on the
Controller
The application file is what is typically reprogrammed by the Stanley Team, but it
is possible that the bootloader file will require reprogramming as well. Controller
firmware files will always have a “binhe” file extension.
For Portal Gateways, only one file is required for reprogramming, and the file
name begins with the version number and ends with “image.bin.gzhe.”
Uploading Firmware Files
1 In the System Administrator application, choose Firmware Manager from the
Import list on the right. The Manage Firmware Files dialog box opens.
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Figure 128
Manage Firmware Files
2 Click on the ellipsis button next to the File to upload field. Browse to your Portal
gateway or Controller file(s). Once you’ve located your file, click Open.
3 Provide a unique name and description of the firmware file. If you are uploading a Controller firmware file, it is recommended that you build either “Boot” or
“Application” into your description name, depending on the file type.
4 Click Upload. The firmware file will be added to the list at the bottom of the
screen and added to your database.
To avoid confusion between updates, it is recommended that you only keep the
latest firmware files in your list. To remove older files, select the file(s) you wish to
delete and click on Delete.
5 Click Finish once all of your files are uploaded.
You are now ready to send the updates to your hardware.
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Firmware Reprogram
Perform the following steps to send firmware updates to your hardware.
1 If not already open, launch the Configurator application and click on the Firmware tab.
Figure 129
Configurator Firmware Tab
2 Choose your device type from the dropdown menu, and choose the appropriate
firmware file.
Note
If you are reprogramming both the Bootloader and Application files on a Controller,
you must update the Bootloader file first.
3 Check the boxes next to the devices that need updating. You can click Select
All or Clear All as needed.
4 Once you’ve made your selections, press Update.
5 The devices will be added to the Manage Firmware Updates queue below,
where you can view the download progress and status.
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Transactions Monitor
Each time a user accesses the system, the software collects a transaction from
the Controller/Portal Gateway network. Once the system is signed on and users
begin accessing the system, transactions begin including any alarm activity. You
can monitor all this activity in Transactions. Access Transactions via the Windows
Start menu.
To Launch Transactions
1 Select Start>All Programs> Stanley Security Solutions >Stanley Wi-Q AMS>
Transactions.
2 Enter your Login and Password. Transactions opens at the Transactions Tab.
3 From here you can view all transaction and alarm activity for the segment you
select.
Note: If you have been assigned the Manager or Administrator User Type, you can
launch Transactions from the Applications menu in Configurator.
Transactions Overview
As activity takes place throughout the segment, AMS tracks each event as a
transaction. The most obvious use of Transactions is to recognize and investigate
when security has been compromised. You can immediately locate the source of
an alarm and take the action necessary to respond according to your segment
policy and procedure.
AMS gives each transaction in the database a unique ID, records the time and
type of transaction, the Controller where the transaction occurred and the User ID
and Group name associated with the transaction. You can monitor all this activity,
real time, from the Transactions application. The transactions can be organized
and sorted according to how you want to use the data. In addition, you can temporarily pause data updating if you need to review a transaction in more detail.
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Transactions Tab
You can view all transactions as they occur in the Transactions Tab. Alarm transactions such as Forced Entry or Anti Tamper display in red. Access requests
“attempted but not allowed” displays in yellow. Successful access requests
display in black on a white background.
Figure 130 Transactions
System transactions such as changing an access level or clearing an alarm display in blue on a white background. To review and respond to alarms, select the
Alarms Tab.
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Reader and Portal Controls
You can access reader and Portal controls from inside the Transactions tab. From
here you can override access levels of readers to unlock or lockout one or a whole
related group of readers. To use this feature, simply right click on the Portal or
reader and select an option.
Figure 131 Accessing Portals and Readers in the Transactions tab
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Alarms Tab
When an alarm is triggered, such as a door is blocked open or forced entry, the
system creates an alarm record. When you select the Alarms tab, unanswered
alarms display in red and activate an alarm sound .wav file on your computers
sound system.
When you “silence” an alarm in Transactions, you are simply telling the system
that you have recognized the alarm condition. The alarm sound .wav file will stop
on your computer system for that alarm and the display color changes from red to
yellow. A log will be generated recording the time and date the alarm was silenced. You can add a comment to this log to further define the incident
Figure 132 Silencing an alarm in the Alarms tab
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Create an Alarm Response Protocol
Remember, when you “Silence” an alarm in Wi-Q AMS Transactions, you are only silencing a .wav file; you are not resolving the problem. It is important to establish Alarm
Response protocols within your segment and follow up with action. See “Responding
to Alarms” on page 188.
Figure 133 Alarms Tab
Transaction Types
The database records transactions by category. Under normal operating conditions, the most common transaction types will be Entry and Request to Exit. The
system recognizes various alarm and status categories, such as:
„„ Alarm Cleared (All)
„„ Alarm Cleared (Forced Entry)
„„ Anti-Tamper
Organizing and Sorting Transactions
AMS makes it easy to manage high transaction traffic. You could view every
transaction in the system, real time. However, in large systems where hundreds
of transactions can occur in a very short time, you may want to limit the number of
transactions displayed, or group them in a way that makes sense for system activity. For example, you can limit the transactions list to only those that occurred in
the last ten minute timespan; you can sort ascending or descending by column
header; and you can arrange the columns in any order you wish. In addition, you
can create a hierarchy, rather than a columnar view.
Display by Timespan
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By default, Transactions displays all transactions in the order they occur. If you
are monitoring all transactions, you may want to simply watch them as they occur.
However, in large systems, your effort may best be served by limiting transactions
to only those that have occurred in the previous ten minutes, or previous hour. The
software gives you a number of options from All to year to date.
To set the display timespan
In the Transactions Tab, select the Segment you wish to monitor.
Under Timespan, select the timespan you wish to display from the drop-down list.
The display list on the right changes to reflect your selection.
Figure 134 Transactions Timespan
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Sort by Column Header
You can sort Transactions by column header in ascending or descending order.
This is helpful, depending on what you are looking for. If you simply want to watch
transactions in the order they occur, the default setting—sorted by ID, descending—will display the most recent transaction on the top line of the list. However,
if you have an interest in viewing all the activity of a particular user, you can sort
alphabetically by User credential. As with common database programs, you can
move the columns in the column header to any order you wish. Transactions will
remember your changes and display in the new order when you next open the
program.
View Transactions in Tree Levels
You can display transactions similar to the way you view the Segment Tree in
Configurator. This is useful to minimize and organize the amount of data you view
at one time.
Figure 135 Transactions in Tree Levels
Drag column
headers to
gray area.
In this example, we placed Readers at the top of the tree; however, you can place
them in any hierarchy you wish. When you select the plus sign next to the top
level, the second and third level items expand to display. It’s easy to create a
Transactions Tree: simply drag and drop the column headers into position.
Transaction Filters
If you want to search for a specific transaction by certain criteria (user name,
187
reader name, etc.), click on Define Additional Filter at the top of the Transactions
module. The Transaction Filter dialog box will open.
Figure 136 Transaction Filters
A list of fields is located on the left side of the dialog box. Clicking on a field will
bring up checkbox or dropdown options specific to the selected field. In Figure
141, the Access Level field is selected. Here, you can check multiple options. Once
you’ve selected your options, click Apply. The Filter section at the bottom of the
dialog box will reflect what filter you’ve applied.
You can turn on multiple filters with the use of the AND/OR selection options in
the Filter section. If you’d like to search your transactions by a specific access
level and reader name, apply both filters and select AND.
If you want to omit certain transactions from your list, you can click the Invert
checkbox once you’ve applied your filters. Inverting will adjust your list so that the
applied filters are not shown.
When finished creating filters, click Finish. If you would like to clear your filters,
click on Reset Filter.
Responding to Alarms
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When an alarm occurs, the system immediately displays it in red in the Transactions Tab. The alarm will be categorized as either an Anti-Tamper or a Forced
Entry type. At this point, you will take action according to your segment’s security
plan. In a small segment, you may simply dispatch a person to physically investigate the source of the alarm. In larger facilities with I/O devices in the system, the
alarm may trigger a video recorder, a lighting plan, or other I/O device. In either
case, you will respond to the alarm in Transactions using the Alarms Tab.
As with the Transactions Tab, you can sort the alarms in ascending and descending order with a column, and change the order in which the columns display, and
create an Alarms Tree.
To respond to and silence an alarm
1 Select the Alarms Tab.
2 Double-click on an active alarm (displaying in red). The Silence Alarm text box
opens. Alarm details display in red text in the message area.
3 Click on Silence Alarm.
4 To add a log entry, click Add Log Entry.
5 Enter a comment in the text box.
6 When finished, click Add to Log.
7 The message entered will become the record for the alarm event.
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Figure 137 Log Entry Recorded
8 Select Close. In the Alarms Tab, the alarm line changes from red to yellow and
the alarm sound stops.
9 You can continue to add comments in the alarm’s log until the condition is
resolved.
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Statistics Monitor
The Statistics Monitor is a powerful tool that displays a real-time, color coded
overview of system performance. When you set up your new system, and want
to monitor ongoing system performance, you will use the Statistics Monitor.
This tool appears similar to the Configurator, displaying the Segment Tree for the
segment you select on the left of the screen, and the hardware categories on the
right. To check the performance of the entire system, select the segment at the
top of the tree. Reader statistics display at the top of the screen and Portal statistics display at the bottom.
You can access the Statistics Monitor from the Applications menu at the top of
the Configurator Main Screen or launch it from the Windows Start menu as a
separate application
Reader Statistics
Figure 138 Viewing Reader Statistics
In this example, the system is performing well, delivering transactions at an acceptable level. To display the actual measurement, hover the cursor over a bar.
To get more detail; for example, to diagnose the problem of low signal for a particular reader, you can navigate to that reader in the Segment Tree and see data for
only that reader. You can also double-click the reader on the right panel. Specific
information for the selected reader displays in the list on the right.
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Figure 139 Display reader detail
Here, you can see the reader’s MAC Address, ID, Reader Name, and the Portal associated with it. You can also view the reader’s power performance.
Automatic Updates
The Updating button can be used to pause automatic updating to view a snap shot
of data. This is especially useful when viewing the top level, where the values may
be changing rapidly.
Configuration/Test
Under the Configuration/Test category inside a reader’s property list, you can see
the Statistics Update Interval. This value can be changed in the Readers tab of the
Configurator application. For more information on configuring readers, see Chapter 4, “Configuring Segments, Portal Gateways and Controllers”.
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Power
To view individual reader performance:
1 Under the Power Category, place the cursor in the field next to Supply Voltage,
and select the ellipsis button.
2 The Reader Statistics chart opens at the Voltage Tab. From here you can also
check the Signal, Packet Ratio, and User Capacity.
Voltage Tab
The Voltage Tab displays battery and external power supply to ensure battery
integrity and longevity. If you see a downward trend, you should consider replacing the battery for preventive maintenance.
Figure 140
Reader Statistics Voltage Tab
Every minute, the reader sends a beacon to the Portal Gateway with signal
strength, battery voltage, external supply voltage and packet transfer ratio information. These statistics are stored at the rate defined by the Statistics Update
Interval.
Select Refresh to get the latest readings, or you can reset the timespan to various
intervals relevant to your diagnostic evaluation. You can move through the tabs as
you check the system performance.
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Signal Tab
The Signal Tab displays the signal strength at the reader and at the reader’s Portal.
Figure 141
194
Reader Statistics Signal Tab
Packet Ratio Tab
The Packet Transfer Ratio at Reader is the number of valid packets received versus the total number of packets sent to the reader. The Packet Transfer Ratio at
Portal is the number of valid packets sent from the reader versus the total number
of packets received at the Portal. If the Packet Ratio is high (near 1, or 100%) your
readers are performing well, even though signal strength might be low. If signal
strength is high and Packet Ratio is low, you may have a problem at the reader, or
there may be interference on the channel that the Portal is using.
Figure 142
Reader Statistics Packet Radio Tab
User Capacity
This chart shows the Max allowable users for this reader and the current use. If
you find that the use is nearing capacity, you may want to consider upgrading the
reader capacity. See “Segment Item Upgrades” on page 162.
195
Figure 143
196
Reader Statistics User Capacity Tab
Portal Statistics
Portal Statistics display at the bottom of the Statistics Monitor. Select the top
level in the Segment Tree to display all Portals in the system. See Figure 143.
Clicking on a Portal within the Segment Tree in the Statistics Monitor will display
the Portal’s properties on the right.
Figure 144
Statistics Monitor Portal Properties
The Portal ID, Name, Specifications such as Firmware Version, Model Number,
PAN ID, and Serial Number display on the right. In the Statistics category, you can
see how many readers are associated with the Portal and its current maximum
reader capacity.
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Portal Diagnostics
You can check the reader counts associated with a Portal over time for a detailed
look at Portal capacity. This is useful to determine if some readers are operating
intermittently or dropping out of range at intervals.
To review associated readers at Portals
1 In the Portal detail display, Statistics Category, place the cursor in the
Maximum number of Readers field and select the ellipsis button. The Portal
statistics chart opens for the Portal selected.
Figure 145
Portal Statistics
If the Associated Readers line appears steady and reflects the number of readers you know are associated with the Portal, your readers are consistently being
recognized by the Portal. If this line is erratic; for example, showing a drop or
fluctuation on associated readers over time, you may want to review the readers
to see if there is a problem with power supply or signal that is making one or more
of them drop out of range.
Configuration/Test
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In the Configuration/Test category, the Statistic Update Interval is visible. You can
modify this value in the Configurator application’s Portals Tab.
Reports
You can view a wide variety of reports based on data collected in Configurator
and Transactions. You can access Reports from the Applications menu at the top
of the Configurator Main Screen or launch it as a separate application.
To Launch Wi-Q AMS Reports
1 Select Start>All Programs> Stanley Security Solutions >Stanley Wi-Q AMS>
Wi-Q Reports.
2 Enter your Login and Password. Reports opens.
Reports Overview
The software provides seven reports that you can modify:
Users of Readers — Generate a report that lists all readers and the users currently assigned to them, or you can specify a particular reader and view only the
users for that reader.
Users of Groups — Generate a report that lists all user groups and the users currently assigned to them, or you can specify a particular user group and view only
the users for that group.
Users Entry Log — Generate a report that lists user entry data for all users and all
readers, or you can specify which readers and users to list. You can also specify a
timespan or Begin and End dates on which to report.
Users Entry/Exit Log — Generate a report that lists user entry/exit data for all
users and all readers, or you can specify which readers and users to list. You can
also specify a timespan or Begin and End dates on which to report.
Alarms Log — Generate a report by alarm for all readers in all timespans, or
specify which alarms, timespans, or Begin and End dates.
199
Reader Alarms — Generates a report by reader for all alarms in all timespans, or
specify which readers, timespans, or Begin and End dates.
Transactions — Generate a report for all transactions at all readers for all users
during all timespans, or specify which transactions you wish to list.
Creating Reports
The first step in creating reports in the software is to configure report settings.
Here you can enter your company name and include a picture or logo that will be
included in any files exported or printed from the application. Once you have configured your report settings you are ready to choose a report type and generate
the report. From there you can print the report, or export the report to any number
of file formats such as .doc, .rtf, .rpt, etc.
To get started, launch Reports from the Configurator main menu.
Once you enter your login and password, the Reports main screen opens.
Figure 146
200
Reports

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