Fortress Technologies ES820 Dual Radio Access Point/Bridge User Manual ES820Front

Fortress Technologies, Inc. Dual Radio Access Point/Bridge ES820Front

UserManual.wiki >

Fortress Technologies >

ES820 User Manual >

Manual HTML Version

Manual

Fortress Security System

ES820

Secure Wireless Bridge

User Guide

www.fortresstech.com

ES820 Bridge

Fortress ES820 Secure Wireless Bridge 5.2 [rev.0]

This document contains proprietary information protected by copyright. No part of this

document may be reproduced or transmitted in any form or by any means, electronic or

mechanical, without written permission of Fortress Technologies, 4023 Tampa Road, Suite

2000, Oldsmar, FL 34677, except as specified in the Product Warranty and License Terms.

FORTRESS TECHNOLOGIES, INC., MAKES NO WARRANTY OF ANY KIND WITH

REGARD TO THIS MATERIAL, INCLUDING BUT NOT LIMITED TO THE IMPLIED

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

FORTRESS TECHNOLOGIES, INC. SHALL NOT BE LIABLE FOR ERRORS

CONTAINED HEREIN OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN

CONNECTION WITH THE FURNISHING, PERFORMANCE OR USE OF THIS

MATERIAL. THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE

WITHOUT NOTICE.

The Fortress Technologies and AirFortress logos and AirFortress and are registered

trademarks; Multi-Factor Authentication, Unified Security Model, Wireless Link Layer

Security and Three Factor Authentication (TFA) are trademarks of Fortress Technologies,

Inc. The technology behind Wireless Link Layer Security™ enjoys U.S. and international

patent protection under patent number 5,757,924.

Portions of this software are covered by the GNU General Public License (GPL) Copyright

02111-1307 USA.

To receive a complete machine-readable copy of the corresponding source code on CD,

send $10 (to cover the costs of production and mailing) to: Fortress Technologies; 4023

Tampa Road, suite 2000; Oldsmar, FL 34677-3216. Please be sure to include a copy of

your Fortress Technologies invoice and a valid “ship to” address.

This product includes cryptographic software written by Eric Young (eay@cryptsoft.com).

This product includes software written by Tim Hudson (tjh@cryptsoft.com).

This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The

implementation was written so as to conform with Netscape’s SSL.

THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY EXPRESS OR

IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE

ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE

LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR

CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT

OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR

BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF

LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING

NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS

SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Atheros, the Atheros logo, Atheros Driven, Driving the wireless future, Super G and Super

AG are all registered trademarks of Atheros Communications. ROCm, JumpStart for

Wireless, Atheros XR, Wake-on-Wireless, Wake-on-Theft, and FastFrames, are all

trademarks of Atheros Communications, Inc.

This product includes software developed by the OpenSSL Project for use in the OpenSSL

Toolkit. (http://www.openssl.org/)

PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED

WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE

DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS

BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR

CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT

ES820 Bridge

OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR

BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF

LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING

NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS

SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

reserved. Center of Beijing University of Posts and Telecommunications. All rights

reserved.

Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file

except in compliance with the License. You may obtain a copy of the License at http://

www.apache.org/licenses/LICENSE-2.0. Unless required by applicable law or agreed to in

writing, software distributed under the License is distributed on an "AS IS" BASIS,

WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.

See the License for the specific language governing permissions and limitations under the

License.

Microsoft and Windows are registered trademarks of the Microsoft Corporation.

Firefox is a trademark of the Mozilla Foundation.

SSH is a trademark of SSH Communication Security.

All other trademarks mentioned in this document are the property of their respective

owners.

FCC EMISSIONS COMPLIANCE STATEMENT

THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY

WITH THE LIMITS FOR A CLASS B DIGITAL DEVICE, PURSUANT TO

PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO

PROVIDE REASONABLE PROTECTION AGAINST HARMFUL

INTERFERENCE IN A RESIDENTIAL INSTALLATION. THIS

EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO

FREQUENCY ENERGY AND, IF NOT INSTALLED AND USED IN

ACCORDANCE WITH THE INSTRUCTIONS, MAY CAUSE HARMFUL

INTERFERENCE TO RADIO COMMUNICATIONS. HOWEVER, THERE

IS NO GUARANTEE THAT INTERFERENCE WILL NOT OCCUR IN A

PARTICULAR INSTALLATION. IF THIS EQUIPMENT DOES CAUSE

HARMFUL INTERFERENCE TO RADIO OR TELEVISION RECEPTION,

WHICH CAN BE DETERMINED BY TURNING THE EQUIPMENT OFF

AND ON, THE USER IS ENCOURAGED TO TRY TO CORRECT THE

INTERFERENCE BY ONE OR MORE OF THE FOLLOWING

MEASURES:

• REORIENT OR RELOCATE THE RECEIVING ANTENNA.

• INCREASE THE SEPARATION BETWEEN THE EQUIPMENT AND

THE RECEIVER.

• CONNECT THE EQUIPMENT INTO AN OUTLET ON A CIRCUIT

DIFFERENT FROM THAT TO WHICH THE RECIEVER IS CONNECTED.

• CONSULT THE DEALER OR AN EXPERIENCED RADIO/TV

TECHNICIAN FOR HELP.

ES820 Bridge

iii

YOU MAY ALSO FIND HELPFUL THE FOLLOWING BOOKLET,

PREPARED BY THE FCC: “HOW TO IDENTIFY AND RESOLVE

RADIOTV

INTERFERENCE PROBLEMS.” THIS BOOKLET IS AVAILABLE

FROM THE U.S. GOVERNMENT PRINTING OFFICE, WASHINGTON,

D.C. 20402

CHANGES AND MODIFICATIONS NOT EXPRESSLY APPROVED BY

THE MANUFACTURER OR REGISTRANT OF THIS EQUIPMENT CAN

VOID YOUR AUTHORITY TO OPERATE THIS EQUIPMENT UNDER

FEDERAL COMMUNICATIONS COMMISSION RULES.

IN ORDER TO MAINTAIN COMPLIANCE WITH FCC REGULATIONS,

SHIELDED CABLES MUST BE USED WITH THIS EQUIPMENT.

OPERATION WITH NON-APPROVED EQUIPMENT OR UNSHIELDED

CABLES IS LIKELY TO RESULT IN INTERFERENCE TO RADIO AND

TELEVISION RECEPTION.

THIS CLASS B DIGITAL APPARATUS COMPLIES WITH CANADIAN

ICES-003.

CET APPAREIL NUMÉRIQUE DE LA CLASSE B EST CONFORME À LA

NORME NMB-003 DU CANADA.

ANTENNA RESTRICTIONS

THIS DEVICE HAS BEEN DESIGNED TO HAVE A MAXIMUM GAIN OF

9 DBI. ANTENNAS HAVING A GAIN GREATER THAN 9 DBI ARE

STRICTLY PROHIBITED FOR USE WITH THIS DEVICE.

THE REQUIRED ANTENNA IMPEDANCE IS 50 OHMS.

THIS PRODUCT IS NOT CAPABLE OF OPERATING IN THE 5600MHZ –

5650MHZ RANGE.

THIS PRODUCT MUST BE OPERATED NO CLOSER THAN 20CM TO

THE HUMAN BODY

ES820 Bridge

End User License Agreement (EULA)

IMPORTANT; PLEASE READ THIS END USER LICENSE AGREEMENT CAREFULLY.

DOWNLOADING, INSTALLING OR USING FORTRESS TECHNOLOGIES SOFTWARE

CONSTITUTES ACCEPTANCE OF THIS AGREEMENT.

FORTRESS TECHNOLOGIES, INC., WILL LICENSE ITS SOFTWARE TO YOU THE

CUSTOMER (END USER) ONLY UPON THE CONDITION THAT YOU ACCEPT ALL OF

THE TERMS CONTAINED IN THIS END USER LICENSE AGREEMENT. THE ACT OF

DOWNLOADING, INSTALLING, OR USING FORTRESS SOFTWARE, BINDS YOU AND

THE BUSINESS THAT YOU REPRESENT (COLLECTIVELY, “CUSTOMER”) TO THE

AGREEMENT.

License

Fortress grants to Customer (“Licensee”) a non-exclusive and non-transferable right to use

the Fortress Software Product (“Software”) described in the Fortress Product Description

for which Customer has paid any required license fees and subject to the use rights and

limitations in this Agreement. Unless otherwise agreed to in writing, use of the Software is

limited to the number of authorized users for which Licensee has purchased the right to the

use of the software. Software is authorized for installation on any Fortress approved

device. “Software” includes computer program(s) and any documentation (whether

contained in user manuals, technical manuals, training materials, specifications, etc.) that

is included with the software (including CD-ROM, or on-line). Software is authorized for

installation on a single use computing device such as Fortress hardware platform,

computer, laptop, PDA or any other computing device. Software is not licensed for

installation or embedded use on any other system(s) controlling access to a secondary

network of devices or securing access for any separate computing devices. Software

contains proprietary technology of Fortress or third parties. No ownership in or title to the

Software is transferred. Software is protected by copyright laws and international treaties.

Customer may be required to input a software license key to initialize the software

installation process.

Customer may make backup or archival copies of Software and use Software on a backup

processor temporarily in the event of a processor malfunction. Any full or partial copy of

Software must include all copyright and other proprietary notices which appear on or in the

Software. Control functions may be installed and enabled. Customer may not modify

control utilities. Customer may not disclose or make available Software to any other party

or permit others to use it except Customer's employees and agents who use it on

Customer's behalf and who have agreed to these license terms. Customer may not transfer

the software to another party except with Fortress' written permission. Customer agrees

not to reverse engineer, decompile, or disassemble the Software. Customer shall maintain

adequate records matching the use of Software to license grants and shall make the

records available to Fortress or the third party developer or owner of the Software on

reasonable notice. Fortress may terminate any license granted hereunder if Customer

breaches any license term. Upon termination of the Agreement, Customer shall destroy or

return to Fortress all copies of Software.

General Limitations

This is a License for the use of Fortress Software Product and documentation; it is not a

transfer of title. Fortress retains ownership of all copies of the Software and

Documentation. Customer acknowledges that Fortress or Fortress Solution Provider trade

secrets are contained within the Software and Documentation. Except as otherwise

expressly provided under the Agreement, Customer shall have no right and Customer

specifically agrees not to:

i.Transfer, assign or sublicense its license rights to any other person or entity and

Customer acknowledges that any attempt to transfer, assign or sublicense shall “void” the

license;

ii.Make modifications to or adapt the Software or create a derivative work based on the

Software, or permit third parties to do the same;

ES820 Bridge

iii.Reverse engineer, decompile, or disassemble the Software to a human-readable form,

except to the extent otherwise expressly permitted under applicable law notwithstanding

this restriction and;

iv.Disclose, provide, or otherwise make available trade secrets contained within the

Software and Documentation in any form to any third party without the prior written consent

of Fortress Technologies. Customer shall implement reasonable security measures to

protect such trade secrets.

Software, Upgrades and Additional Copies

For purposes of the Agreement, “Software” shall include computer programs, including

firmware, as provided to Customer by Fortress or a Fortress Solution Provider, and any (a)

bug fixes, (b) maintenance releases, (c) minor and major upgrades as deemed to be

included under this agreement by Fortress or backup copies of any of the foregoing.

NOTWITHSTANDING ANY OTHER PROVISION OF THE AGREEMENT:

i.CUSTOMER HAS NO LICENSE OR RIGHT TO MAKE OR USE ANY ADDITIONAL

COPIES OR UPGRADES UNLESS CUSTOMER, AT THE TIME OF MAKING OR

ACQUIRING SUCH COPY OR UPGRADE, ALREADY HOLDS A VALID LICENSE TO

THE ORIGINAL SOFTWARE AND HAS PAID THE APPLICABLE FEE FOR THE

UPGRADE OR ADDITIONAL COPIES;

ii.USE OF UPGRADES IS LIMITED TO FORTRESS EQUIPMENT FOR WHICH

CUSTOMER IS THE ORIGINAL END USER CUSTOMER OR LESSEE OR OTHERWISE

HOLDS A VALID LICENSE TO USE THE SOFTWARE WHICH IS BEING UPGRADED;

AND;

iii.THE MAKING AND USE OF ADDITIONAL COPIES IS LIMITED TO NECESSARY

BACKUP PURPOSES ONLY.

Proprietary Notices

All copyright and other proprietary notices on all copies of the Software shall be maintained

and reproduced by the Customer in the same manner that such copyright and other

proprietary notices are included on the Software. Customer shall not make any copies or

duplicates of any Software without the prior written permission of Fortress; except as

expressly authorized in the Agreement.

Term and Termination

This Agreement and License shall remain in effect until terminated through one of the

following circumstances:

i.Agreement and License may be terminated by the Customer at any time by destroying all

copies of the Software and any Documentation.

ii.Agreement and License may be terminated by Fortress due to Customer non-compliance

with any provision of the Agreement.

Upon termination by either the Customer or Fortress, the Customer shall destroy or return

to Fortress all copies of Software and Documentation in its possession or control. All

limitations of liability, disclaimers, restrictions of warranty, and all confidentiality obligations

of Customer shall survive termination of this Agreement. Also, the provisions set-forth in

the sections titled “U.S. Government Customers” and “General Terms Applicable to the

Limited Warranty Statement and End User License Agreement” shall survive termination of

the Agreement.

Customer Records

Fortress and its independent accountants reserve the right to conduct an audit of Customer

records to verify compliance with this agreement. Customer grants to Fortress and its

independent accountants access to its books, records and accounts during Customer's

normal business hours in support of such an audit. Customer shall pay to Fortress the

appropriate license fees, plus the reasonable cost of conducting the audit should an audit

disclose non-compliance with this Agreement.

Export Restrictions

Customer acknowledges that the laws and regulations of the United States restrict the

export and re-export of certain commodities and technical data of United States origin,

ES820 Bridge

including the Product, Software and the Documentation, in any medium. Customer will not

knowingly, without prior authorization if required, export or re-export the Product, Software

or the Documentation in any medium without the appropriate United States and foreign

government licenses. The transfer or export of the software outside the U.S. may require a

license from the Bureau of Industry and Security. For questions call BIS at 202-482-4811.

U.S Government Customers

The Software and associated documentation were developed at private expense and are

delivered and licensed as “commercial computer software” as defined in DFARS 252.227-

7013, DFARS 252.227-7014, or DFARS 252.227-7015 as a “commercial item” as defined

in FAR 2.101(a), or as “Restricted computer software” as defined in FAR 52.227-19. All

other technical data, including manuals or instructional materials, are provided with

“Limited Rights” as defined in DFAR 252.227-7013 (a) (15), or FAR 52.227-14 (a) and in

Alternative II (JUN 1987) of that clause, as applicable.

Limited Warranty

The warranties provided by Fortress in this Statement of Limited Warranty apply only to

Fortress Products purchased from Fortress or from a Fortress Solution Provider for internal

use on Customer's computer network. “Product” means a Fortress software product,

upgrades, or firmware, or any combination thereof. The term “Product” also includes

Fortress software programs, whether pre-loaded with the Fortress hardware Product,

installed subsequently or otherwise. Unless Fortress specifies otherwise, the following

warranties apply only in the country where Customer acquires the Product. Nothing in this

Statement of Warranty affects any statutory rights of consumers that cannot be waived or

limited by contract.

Customer is responsible for determining the suitability of the Products in Customer's

network environment. Unless otherwise agreed, Customer is responsible for the Product's

installation, set-up, configuration, and for password and digital signature management.

Fortress warrants the Products will conform to the published specifications and will be free

of defects in materials and workmanship. Customer must notify Fortress within the

specified warranty period of any claim of such defect. The warranty period for software is

one (1) year commencing from the ship date to Customer [and in the case of resale by a

Fortress Solution Provider, commencing not more than (90) days after original shipment by

Fortress]. Date of shipment is established per the shipping document (packing list) for the

Product that is shipped from Fortress location.

Customer shall provide Fortress with access to the Product to enable Fortress to diagnose

and correct any errors or defects. If the Product is found defective by Fortress, Fortress'

sole obligation under this warranty is to remedy such defect at Fortress' option through

repair, upgrade or replacement of product. Services and support provided to diagnose a

reported issue with a Fortress Product, which is then determined not to be the root cause of

the issue, may at Fortress’ option be billed at the standard time and material rates.

Warranty Exclusions

The warranty does not cover Fortress Hardware Product or Software or any other

equipment upon which the Software is authorized by Fortress or its suppliers or licensors,

which (a) has been damaged through abuse or negligence or by accident, (b) has been

altered except by an authorized Fortress representative, (c) has been subjected to

abnormal physical or electrical stress (i.e., lightning strike) or abnormal environmental

conditions, (d) has been lost or damaged in transit, or (e) has not been installed, operated,

repaired or maintained in accordance with instructions provided by Fortress.

The warranty is voided by removing any tamper evidence security sticker or marking

except as performed by a Fortress authorized service technician.

Fortress does not warrant uninterrupted or error-free operation of any Products or third

party software, including public domain software which may have been incorporated into

the Fortress Product.

Fortress will bear no responsibility with respect to any defect or deficiency resulting from

accidents, misuse, neglect, modifications, or deficiencies in power or operating

environment.

ES820 Bridge

vii

Unless specified otherwise, Fortress does not warrant or support non-Fortress products. If

any service or support is rendered such support is provided WITHOUT WARRANTIES OF

ANY KIND.

DISCLAIMER OF WARRANTY

THE WARRANTIES HEREIN ARE SOLE AND EXCLUSIVE, AND NO OTHER

WARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED. TO THE

EXTENT PERMITTED BY LAW, FORTRESS SPECIFICALLY DISCLAIMS THE IMPLIED

WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,

TITLE AND NONINFRINGEMENT.

General Terms Applicable to the Limited Warranty and End User License Agreement

Disclaimer of Liabilities

THE FOREGOING WARRANTIES ARE THE EXCLUSIVE WARRANTIES AND REPLACE

ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING,

BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FORTRESS

SHALL HAVE NO LIABILITY FOR CONSEQUENTIAL, EXEMPLARY, OR INCIDENTAL

DAMAGES EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES. THE STATED LIMITED WARRANTY IS IN LIEU OF ALL LIABILITIES OR

OBLIGATIONS OF FORTRESS FOR DAMAGES ARISING OUT OF OR IN CONNECTION

WITH THE DELIVERY, USE, OR PERFORMANCE OF THE PRODUCTS (HARDWARE

AND SOFTWARE). THESE WARRANTIES GIVE SPECIFIC LEGAL RIGHTS AND

CUSTOMER MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION

TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR

LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION

OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE

LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY

AFTER THAT PERIOD.

Product Warranty and License Terms

Indemnification

Fortress will defend any action brought against Customer based on a claim that any

Fortress Product infringes any U.S. patents or copyrights excluding third party software,

provided that Fortress is immediately notified in writing and Fortress has the right to control

the defense of all such claims, lawsuits, and other proceedings. If, as a result of any claim

of infringement against any U.S. patent or copyright, Fortress is enjoined from using the

Product, or if Fortress believes the Product is likely to become the subject of a claim of

infringement, Fortress at its option and expense may procure the right for Customer to

continue to use the Product, or replace or modify the Product so as to make it non-

infringing. If neither of these two options is reasonably practicable, Fortress may

discontinue the license granted herein on one month's written notice and refund to

Licensee the unamortized portion of the license fees hereunder. The depreciation shall be

an equal amount per year over the life of the Product as established by Fortress. The

foregoing states the entire liability of Fortress and the sole and exclusive remedy of the

Customer with respect to infringement of third party intellectual property.

Limitation of Liability

Circumstances may arise where, because of a default on Fortress' part or other liability,

Customer is entitled to recover damages from Fortress. In each such instance, regardless

of the basis on which you are entitled to claim damages from Fortress (including

fundamental breach, negligence, misrepresentation, or other contract or tort claim),

Fortress is liable for no more than damages for bodily injury (including death) and damage

to real property and tangible personal property, and the amount of any other actual direct

damages, up to either U.S. $25,000 (or equivalent in local currency) or the charges (if

recurring, 12 months' charges apply) for the Product that is the subject of the claim,

whichever is less. This limit also applies to Fortress' Solution Providers. It is the maximum

for which Fortress and its Solution Providers are collectively responsible.

UNDER NO CIRCUMSTANCES IS FORTRESS LIABLE FOR ANY OF THE FOLLOWING:

1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES,

ES820 Bridge

viii

2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA, OR

3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC

CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF

FORTRESS OR ITS SOLUTION PROVIDER IS INFORMED OF THEIR POSSIBILITY.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF

INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR

EXCLUSION MAY NOT APPLY TO CUSTOMER.

Telephone Support

During the warranty period, Fortress or its Solution Provider will provide a reasonable

amount of telephone consultation to the Customer. This support shall include assistance in

connection with the installation and routine operation of the Product, but does not include

network troubleshooting, security consultation, design and other services outside of the

scope of routine Product operation. Warranty services for the Products shall be available

during Fortress' normal U.S. (EST) business days and hours.

Extended Warranty Service

If the Customer purchases an extended warranty service agreement with Fortress, service

will be provided in accordance to said agreement's terms and conditions.

Access and Service

Customer must provide Fortress or Solution Provider with access to the Product to enable

Fortress or Solution Provider to provide the service. Access may include access via the

Internet, on-site access or Customer shall be responsible for returning the Product to

Fortress or Solution Provider. Fortress or Solution Provider will notify the Customer to

obtain authorization to perform any repairs.

If, during the warranty period, as established by the date of shipment [and in the case of

resale by a Fortress Solution Provider, commencing not more than (90) days after original

shipment by Fortress], the Customer finds any significant defect in materials and

workmanship under normal use and operating conditions, the Customer shall notify

Fortress Customer Service in accordance with the Fortress Service Policies in effect at that

time which can be located on the Fortress web site: www.fortresstech.com.

Fortress Technologies ES820 Dual Radio Access Point/Bridge User Manual ES820Front

Fortress Technologies, Inc. Dual Radio Access Point/Bridge ES820Front

Contents

Manual

Navigation menu

Namespaces

Views

Navigation