BlackBerry ITB100-1 Asset Tracker User Manual Technical rev

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Date Submitted	2017-09-06 00:00:00
Date Available	2018-03-05 00:00:00
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Document Title	Technical-User Manual_rev.pdf
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BLACKBERRV RADAR DASHBOARD DISPATCHER USER'S GUIDE 19
Delails Oplions
Oveniae alcrllng
Identifier
(309785
Asset Type A359! Class
Normal - Dry Container
Door Type Mounting Location
Barn - Door
N otes
ISO 668:20‘3
Mileage u! Install
Dimensions
20 10 10
The
during a specified time range.
' Click any event in the view to m
' See a
Toggle on 0 in either view to locate the asset on the map. This also allows you
to follow the asset on the map.
Click 3 in the View tW
the full width ofthe application window. Click the asset ID in the View =
to bring back the _
To close both views, Click 8 in the VTEW?
19
BLACKBERRY RADAR DASHBOARD DISPATCHER USER'S GUIDE 20
3.4 View cargo state information
To find the cargo state ofa particular asset:
1. Open the Assets view.
2. Click on the asset in the assets list. The asset Details tab on the left displays asset
information in three sections.
3. In the Status section, find cargo state information. When asset is loaded, you will
see "Cargo detected" and a cargo percentage number. When cargo is unloaded,
the cargo state displays "Cargo emptied" and a cargo percentage of 0%.
4. Cargo state is also shown in the Timeline view below the map.
5. Hover over the Cargo event bar in the Timeline View to see event detail.
Note: Cargo state information is not available for assets that are associated with
Radar-L modules.
3.5 Retrieve asset type information
An asset type defines a common alerting configuration for assets that share that
configuration. For example, your organization may have defined an asset type for
assets that carry cargo ofhigh value. This asset type may include more alerts that
other types, such as alerts that report changes in door state and cargo state, and
alerts that report unusual changes in temperature and humidity.
To retrieve an asset type:
1. Open the Asset Types view.
2. Click an asset type to view details. The Alert 0n area lists all the alerts
configured for this asset type and their applicable values.
' Door: Raise an alert when the door is open.
' Cargo: Raise an alert when cargo is unloaded.
' Low battery: Raise an alert ifbattery is low.
' Extended stopover: Raise an alert when the asset hasn't moved for the
length oftime indicated by the selections.
' Temperature outside range: Raise an alert when temperature is outside
ofthe specified range.
- Humidity outside range: Raise an alert when humidity is outside ofthe
specified range.
Note: The alerts configured may not apply to all assets. For example,
° For assets that have the following Asset Class. the "Door" alert doesn't apply:
' Chassis
- Flatbed
- Light vehicle
' Heavy equipment
' For assets that are associated with Radar-L. modules, the following alerts don't
apply:
' Cargo
20
BLACKBERRV RADAR DASHBOARD DISPATCHER USER'S GUIDE 21
' Temperature outside range
' Humidity outside range
3.6 Modify asset type
You may modify the asset type ofan asset in its Options tab.
Open the Assets View.
Click the asset you want to modify.
Click Options to open the Options tab.
Select a type from the Asset Type dropdown list.
Click Save Changes.
P‘FWN!‘
3.7 Modify asset alert settings
You can modify asset alert settings in the asset view.
Alert settings are defined in each asset type. When you change the alert settings for
an individual asset, you change the conditions by which the corresponding events
and alerts are raised for this asset. For example, changing the minimum
temperature means changing the condition by which the "Temperature Low" event
and alert are raised. You can go to the asset type of this asset to review its alert
settings.
Note 1: For an asset that is associated with a Radar-L module, only the following
alerts may be available for configuration:
' Door
' Low battery
' Extended stop over
Note 2: For any asset of the following Asset Class, the "Door" alert is not applicable:
' Chassis
- Flatbed
' Light vehicle
' Heavy equipment
For more information about events and alerts, see “Events and alerts" in the Admin
Guide.
1. Open the Assets view.
2. Click the asset you want to modify.
3. Click Options to open the Options tab.
4 Check the Override alerting box. This opens a new list ofalert boxes Note that
alerts set here will override the alerts set in the asset type or the geofence. Check all
the boxes that you want to override alerting for; modify the values under the alerts as
needed.
- Door: Raise an alert when the door is open.
' Cargo: Raise an alert when cargo is unloaded.
21
BLACKBERRY RADAR DASHBOARD DISPATCHER USER'S GUIDE 22
' Low battery: Raise an alert ifbattery is low.
' Extended stop over: Raise an alert when the asset hasn't moved for the
length oftime indicated by the selections. Click each box and select the
value you need from the dropdown list.
- Temperature outside range: Raise an alert when temperature is outside
ofthe specified range. Click and drag the blue dials to modify the
temperature range.
- Humidity outside range: Raise an alert when humidity is outside ofthe
specified range. Click and drag the blue dials to modify the humidity range.
5. Scroll down and click Save Changes.
Asset alerting override example with a Radar module:
Details Options
v Override alerting
This asset should override sentence and asset type alerts on:
V Door
i Cargo
./ Low battery
Extended stop over
w Temperature outside range
10.0"0 350°C
0—0
Humidity outside range
Asset alerting override example with a RadarrL module:
22
BLACKBERRV RADAR DASHBOARD DISPATCHER USER'S GUIDE 23
Details Options
oi Override alerting
This asset should override geotence and asset type alerts on:
Door
Low battery
Extended stop over
Days: 0 : Hours: 1 c Minutes: 0 ¢
3.8 Retrieve modules and pairing information
After a BlackBerry Radar module is physically installed on an asset, the module
identifier (serial number) must be paired with the asset in the BlackBerry Radar
Dashboard. The Modules view lists all modules. their module types, as well as their
associated assets.
1. Open the Modules View to see the list of modules. Modules are listed under
the Identifier column. The Type column indicates the module type: Radar or
Radar-L. A module's associated asset is listed in the Asset column.
2. You can filter the modules list using the module type or association buttons at
the bottom.
23
BLACKBERRY RADAR DASHBOARD DISPATCHER USER’S GUIDE
a Mod
Identifier A V
JHP1971704270...
JHP1971704270...
JHP1971704270...
JHP1971705030...
JHP1971705030...
JHP1971705030...
JHP1971705030...
JHP1971705030...
JHP1971705030...
JHP1971706030...
Radar RadaPL
ules
Type
Radar-L
Radar~L
Radar-L
Radar-L
Radar-L
Radar-L
Radar—L
Radar-L
Radar-L
Radar-L
Unassociated
Jenear—R1 97
R1977JHP19717...
JunflZ-OaLiie Drive
May1 9-02L1‘ia Dri...
ROG Tesi Lite 2
Jun22-02Liie Drive
JHP1971705030...
JHP1971708030...
0x
Created V
May 17 2017
May 17 2017
May 29 2017
Jun 16 2017
Jun 1 2017
May 18 2017
May 30 2017
May 31 2017
May 30 2017
May 30 2017
24
24
BLACKBERRY RADAR DASHBOARD DISPATCHER USER'S GUIDE 25
4 Understanding events and alerts
The Event Timeline view provides a bird's-eye view ofall events that have occurred
with a given asset during a specified time range. It allows one to easily call out areas
to focus on and identify correlations between the events, for example, identifying
times when an asset has breached the temperature thresholds that have been set.
The user can easily define which parameters are visible in the timeline view and
choose a custom range or quickly access a predetermined range with a simple tab
choice.
4.1 The Event Timeline view
Depending on the type of module an asset is associated with, and the Asset Class of
the asset, you may see a different Timeline view in different assets.
A BlackBerry Radar module allows your asset to monitor and report the following
events:
' Geofence
- Door state
' Asset movement
- Cargo state
- Temperature
' Humidity
A Radar-L module allows your asset to monitor and report the following events:
- Geofence
- Door state
' Asset movement
The “Door" events are not applicable to assets of the following Asset Class:
' Chassis
' Flatbed
- Light vehicle
' Heavy equipment
25
BLACKBERRY RADAR DASHBOARD DISPATCHER USER’S GUIDE 26
Timeline View - BlackBerly Radar
6.09188 QEEIIEJF'S' LfiQ—X
Today 46 Hours Week Custom
Thu 1 June Fri 2 June
00:00 04:00 08:00 12:00 16:00 20:00 00:00 04:00 08:00 1 0
Gsolencs
Dam
an
Timeline View - BlackBerly Radar-L
‘ I-
Jun02-03Lite Drive 9 LT! I 32'; <1) - x
l Today 48Hours Week Custom
Thu 15June
00:00 04:00 05:00 12:00
Semantic
D007 5' 7 V V V V
Shop 5
, 1 1
For a detailed description of the Event Timeline view. see:
' View the Event Timeline
' Interpret the Event Timeline
4.2 View the Event Timeline
You can open the Event Timeline view in one ofthe following ways:
' Click the asset marker on the map. or
- Select the asset in the Assets View.
26
BLACKBERRY RADAR DASHBOARD DISPATCHER USER'S GUIDE 27
The Timeline view opens at the lower half of the application window.
® Cargo,Yemnemxme, mm
lemw {OBI FWll&O_x
‘Today ABHouml wm 005mm
Thu 1 June Fri 2 June
HOG 04:00 03:00 121% 16:00 2% 04:00 08:00 1 0
The Timeline view shows:
- The asset identifier at the upper left corner.
- Event filter buttons at the top of the Timeline view:
Gs;- FW-
0 lfyou asset is associated with a Radar-L module, you may see only the
first three event buttons.
0 Ifyour asset has the following Asset Class, the "Door" button is not
applicable.
- Chassis
- Flatbed
- Light vehicle
- Heavy equipment
0 Click any button to hide corresponding events from the timeline.
See "Filter events" for more information.
- Event timeline commands at the upper right corner:
it: Download events in timeline. Button turns blue when selected;
remains grey otherwise.
0 0: Locate the asset on the map. Button turns blue when selected;
remains grey otherwise.
o ' : Minimize Timeline view.
0 X: Close Timeline view.
- Time range buttons. Click to select a preferred range. Default range is Today.
. Events retrieved.
27
BLACKBERRY RADAR DASHBOARD DISPATCHER USER’S GUIDE 28
o The Radar module presents geofence, door, stop, cargo, temperature,
and humidity readings and events.
0 The Radar-L module presents geofence, door, and stop events.
The example above includes Stop, Cargo, and Temperature events as well as
Humidity values. See “Interpret the Timeline view” for more information.
4.3 Filter events
You can filter events on the timeline using the event buttons at the top ofthe
Timeline view. By default, the Event Timeline view includes all events. The event
auttons are toggles. You can click any button to show or hide the corresponding
events from the display graph.
The following table describes the event buttons:
Event Description
button
Geofence: The geofence that the asset is in.
Door: Asset door state change [Door Open). Not applicable to
some asset classes such as chassis.
(ii 0
Stop: Asset not moving. Includes Extended Stopover alert
when configured.
El
Cargo: Asset cargo state change [Cargo Detected). Not
available in RadareL modules.
Temperature: Temperature reading as well as temperature
events and configured temperature range, ifavailable. Not
available in Radar-L modules.
’l'TT'
0&0. Humidity: Humidity reading as well as humidity events and
configured humidity range, ifavailable. Not available in
Radar-L modules.
The following example has Geofence, Stop, and Humidity events filtered out. The
corresponding buttons change colour to grey and the events are hidden from the
graph.
28
BLACKBERRY RADAR DASHBOARD DISPATCHER USER'S GUIDE 29
G09788 ’1 I?! i El F ,’ V
Today 48 Hours Week Custom
Thu 1 June Fri 2 June
00:00 04:00 00:00 12:00 16:00 20:00 00:00 04:00 08:00
Duov
Cargo
19%“
an
4.4 Set event time range
By default. the Event Timeline view displays all events and alerts that have occurred
today. You can select a different time range -- the past 48 hours, the past week, or a
custom range. The Timeline View supports a custom range of up to two months.
1. To select a custom time range, click Custom.
2. Click the calendar button I! on the left.
3. Select the start time: select the date. hour. and minute in each window that
appears.
4. Use the arrow buttons to see more choices.
. Click E on the right.
6. Select the end time: select the date, hour, and minute in each window that
appears.
Note: The maximum time range you can select is two months. lfyou select a time
range larger than two months, the Timeline view automatically adjusts the range to
two months.
Here's an example ofa custom-selected time range:
_— m ,\\V .a- . nu. um...
6.09138 9 2': I [E F '6" w
Today 49 Hours chk Custom Mnr10,201712:00 AM i May 10. 2017 12:00 AM i
‘ March 2017 April 2017 May 2017 I
11 1s 21 25 1 5 11 1s 21 26 1 6 ,
29
BLACKBERRY RADAR DASHBOARD DISPATCHER USER’S GUIDE 30
4.5 Interpret the Timeline view
The event timeline presents the history of an asset's events and alerts in colour and
along a selected time range. You can select any time range, up to a period of two
months, to see the events and alerts that occurred in it. Move your cursor over any
event to see details.
The example below explains the event details:
Evmlx .m
“mum m Lnlm
Today an Hours Week Custom
Fri 5 Mny
09:40 09:50 10:00 10:50 11:00
Guam
Door
svnn
C-go mammal
(mummy: and
humldm mm
4.5.1 Zooming in and out
Within the selected time range, you can zoom in or out as you do in the map:
' Place your cursor inside the graph
' Use your mouse scroll wheel or trackpad scroll gesture to zoom in or out
' When zoomed in, click and drag across the display to see other sections of
your timeline.
This is helpful especially when you have a long timeline. The example below has a
timeline of30 days. and is zoomed in to highlight one afternoon.
Today 46 Hours Week Gus Apr 1, 201712:00 AM I An! 30,201711:50 PM I
Wed 26 April
14:00 15:00 16:00
Geafencs
30
BLACKBERRY RADAR DASHBOARD DISPATCHER USER'S GUIDE 31
4.5.2 looming in an a specific event
To zoom in on a specific event, you can click the event in your Timeline view. This
will:
- Highlight the time period when that event is active, along with any other events
that might be happening at the same time
0 Zoom in on and highlight the event on the map
“1/,” Administrator roguo®qnx.corr
$ swabs
«2 6
I14 0
e .5 05/” \ Rnsemeade P‘
””8 c0 Q’s/r Q a
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~ ’50» be" S
o g a 9,»
a K 9
§ <9 0 Q
N a“ m
A” 3i n %
- r
609788 Gag-@F'A‘ a
Today 48 Hours Week Custom Feb 1, 2017 8:00 AM i Apr 1, 2017
February 2017
Fri 24 Sat 25 Sun 26
(Sentence
Dnor
Slop
r Cargo
Temp 5” ll
us
When you click on a current event on the map, you will see similar results.
4.5.3 How events are interpreted
Two types ofrepresentation are used to describe the events in the Timeline view:
' Horizontal bars represent Geofence, Door. Stop, and Cargo events:
' Length of the bar indicates the duration ofthe event.
- A bar in a solid colour indicates that alert condition is either not detected
or not configured. For example, in the image above, the second "Stop" bar
means that a 15-minute extended stopover alert was configured and that
the alert was triggered when the 15-minute threshold was crossed.
' A bar with a checkerboard pattern indicates that an alert has been
triggered. Length of the checkerboard indicates the duration of the alert
state.
31
BLACKBERRY RADAR DASHBOARD DISPATCHER USER'S GUIDE 32
The "Cargo" event is shown with a checkerboard pattern if cargo alerting is
enabled when the cargo is unloaded. In the example below, the second
"Cargo" bar indicates that cargo alerting was enabled and triggered.
whereas the first bar indicates no alert condition. Note: "Cargo" events are
only available to assets with Radar modules.
Today 48 Hours Week Custom
Tue 6 June
9:30 10:45 11:00 11:15 11130 11345 12:00 1221 r
Geolenoe ‘
Door ‘ V 7
Stop
Cargo
Temp ADM
u.n
...._.. 9M
Bar shows a lighter shade when the event is on going: note that in the
example, both the "Door" event and the "Stop" event are on-going, the right
end ofboth events touchin the red line current time .
609788 Ofilflllf‘o‘ &¢-x
Today 48 Hours Week ‘ Custom
TueGJune
10:40 10:50 11:00 11:10 11:20 11:30 11:40 11:50 1
Santana
Bar takes on a deeper shade when the event is completed. Note that in this
example, the "Door" event is completed.
32
BLACKBERRY RADAR DASHBOARD DISPATCHER USER'S GUIDE 33
Today 48 Hours Week Custom
Tue 6 June
0130 10:45 11:00 11:15 11:30 11:45 12:00 12:1
- You can hover over any bar to see event detail.
Vertical bars and dots along the bars represent Temp [temperature] and Humid
(humidity) information. Note that this information is only available for assets
with Radar modules.
' The green vertical bar represents the configured temperature or humidity
alert range.
' The red or black dot indicates the temperature or humidity value. as well
as its position along (in range], or distance from [out of range) the
configured range. In the examples below,
' The Temp red dot below indicates that temperature fell to 8 degrees,
out ofthe configured range of 10 - 35 degrees.
Today 43 Hours Week
Fri 5 May
08:00 1 2 :00 1
Gecfence
Door
5"” Alerlees l
03,90 Maysth :57 mu
m Valu 0
Temp c
- . I I
I 80 -- n n
' The Temp black dot indicates that temperature returned to configured
range.
33
BLACKBERRY RADAR DASHBOARD DISPATCHER USER’S GUIDE 34
Today 48 Hours Weel
Tue 16 May
08:00 1 2:00
Geofenoe
Door
Stop Alerl: Yes
May 16th, 1:00 pm
CW9 Value: 14.7“0
Mln:1o.o=c
Tam;
Max: 35.0%:
an I!
' You can hover over any red or black dot to see details, including the
configured range and the reported value.
@0111
your timeline, you don't have them configured for this asset. To check temperature
or humidity event configuration, see ” %
4.6 Download events in Timeline
You can download the events in the selected timeline in a comma-separated values
(.csv] file. This file presents the timeline of events in tabular format and can be
opened in spreadsheet software such as Microsoft Excel.
1. Click C3 .
2. Go to your downloaded file location. The downloaded file is a .csv file with a file
name of "asset_[id]" followed by the date and time ofthe download; for example,
this Downloads folder contains a few event files for Assets IG8187 and 609788:
I Downloads
REEHDH Ev {9v 33v Q
Name Size Date Add“ v
asset_lGB1B7_events,2017-2-24_12-O7_F‘Micsv 1 KB Today, 12:07 PM
asseLlG81377event572017727247117097AM.csv ass byies Today, was AM
asseLG097887event57201772723747097PMcsv 1 KB Yesterday. 4:09 PM
Below is a downloaded CSV file and its corresponding Timeline view. The numbers
in blue in both pictures indicate the corresponding sequence ofevents.
Dare me me mulaemlr‘mseznne Lam-Ade Mali/me ‘mane in su‘menueuWampuanmimmlnmpem"Mailmanuumla sentence ‘mrrem Gem
SIS/111000 60575! Normal 453573197 45.767212 swn muvlnx TeylGeomm
5/5/17 10 on scam Normal As 3mm 45 737 umwam ouwl range a m 35
5/5/1710 m Gowns Nomlal nsaaszm .7s7sms Genienceul ® TestGeoiamTeereokm
5/5/1717: 11 mm Numlil 45 M73197 45.757112 swam 7252mm
5/5/1717 15 Games Nmmil 45.3mm 45.757212 Extended mm (9 mam!“
5/5/171917 50973:; Normal 45.3a73197 45.757212 Doolclosed 4———® Tesleeahm
5/5/17 1a In sums Nmmil 45.2mm 45.757212 sun movlng <__<-D 725mm.“
34
BLACKBERRY RADAR DASHBOARD DISPATCHER USER'S GUIDE 35
I N . , _7................. »
609188 0 i; I M F '-.
Today 48 Hours Week Ousmm
FrisMay
09:55 10:05 10:10 10:15 10:
(imam: “Stop
D001 moving
moving
Slop
CI’W
ramp“ "rampfim‘aa: ll ” "Ham"
on my stopover
on .. ..
II II | |
2|)
4.7 Events that require configuration
For the following events and alerts to be reported in either the downloaded CSV file
or the Timeline view, they must be configured.
' Extended stopover
- Humidity out of range
' Humidity back in range
- Temperature out of range
' Temperature back in range
Note: For assets that are associated with Radar-L modules, only "extended
stopover" [when configured) is available.
Note that in the example above, the "Extended Stopover" alert was configured as 15
minutes and the alert was raised when the threshold was crossed. In the example
below, the "Extended Stopover" alert was not configured. As a result, the "Stop"
event didn't trigger any alert [no checkerboard in the "Stop" event bar). Note also
the configured temperature alert and unconfigured humidity alert.
DateandTime AssetldentifAssElTwe Lamude Lollfiltude EventTvnE Exten Em Temper:Temperan'rempemmummw Humidihkumidity'lsm
5/1/17 10-40 609788 Normal 53934475 #5119961 smp mnvlni/
6/2/17 1cm 609788 Normal «5.3934475 75.719061 Temperature numfranxe / \D‘m 1o 35
5/1/17 1121 some Normal 45.404777: -7S.653462 Start movlng K®
35

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