Brother 8CAE19 Facsimile Transceiver User Manual users manual pt3

Brother Industries, Ltd. Facsimile Transceiver users manual pt3

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users manual pt3

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Document ID807126
Application IDv1FZ/PeIHfI5D84rPeIzXA==
Document Descriptionusers manual pt3
Short Term ConfidentialNo
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Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize153.75kB (1921891 bits)
Date Submitted2007-06-24 00:00:00
Date Available2007-09-23 00:00:00
Creation Date2007-05-29 16:38:14
Producing SoftwareAcrobat Distiller 6.0.1 (Windows)
Document Lastmod2007-05-29 17:27:14
Document Titleusers manual pt3
Document CreatorFrameMaker 7.0

Section VI
Please see page 10 of 83(labeled 126) and 11 of 83(labeled
127) for FCC and IC manual statements
Appendixes
Safety and Legal
Troubleshooting and Routine Maintenance
Menu and Features
Specifications
Glossary
VI
118
130
156
173
189
A
Safety and Legal
Choosing a location
Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put
the machine near a telephone wall jack and a standard AC power outlet. Choose a location where
the temperature remains between 50° F and 95° F (10° C and 35° C).
CAUTION
• Avoid placing your machine in a high-traffic area.
• Avoid placing your machine on a carpet.
• DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment,
chemicals or water.
• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.
• DO NOT connect your machine to electrical outlets controlled by wall switches or automatic
timers.
• Disruption of power can wipe out information in the machine's memory.
• DO NOT connect your machine to electrical outlets on the same circuit as large appliances
or other equipment that might disrupt the power supply.
• Avoid interference sources, such as speakers or the base units of non-Brother cordless
telephones.
• DO NOT place the MFC-885CW and the cordless handset near electro-medical equipment.
118
Safety and Legal
To use the machine safely
Please keep these instructions for later reference and read them before attempting any
maintenance.
Note
If there are faxes in the machine's memory, you need to print them or save them before you
unplug the machine from the AC power outlet for more than 24 hours. (To print the faxes in
memory, see Printing a fax from the memory on page 44. To save the faxes in memory, see
Transferring faxes to another fax machine on page 140 or Transferring faxes to your
PC on page 140.)
WARNING
There are high voltage electrodes inside the machine. Before you clean the inside of the
machine, make sure you have unplugged the telephone line cord first and then the power cord
from the AC power outlet. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
Always make sure the plug is fully inserted.
DO NOT pull on the middle of the AC power cord. Doing this might cause an electrical shock.
119
DO NOT put your hands on the edge of the machine under the document cover or the scanner
cover. Doing this may cause injury.
DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing
this may cause injury.
DO NOT touch the paper feed roller. Doing this may cause injury.
120
Safety and Legal
DO NOT touch the area shaded in the illustration. Doing this may cause injury.
When moving the machine you must lift it from the base, by placing a hand at each side of the
unit as shown in the illustration. Do not carry the machine by holding the scanner cover.
DO NOT use flammable substances or any type of spray to clean the inside or outside of the
machine. Doing this may cause a fire or electrical shock.
If the machine becomes hot, releases smoke, or generates any strong smells, immediately
unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother
numbers on page i.)
If metal objects, water or other liquids get inside the machine, immediately unplug the machine
from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.)
121
WARNING
• Use caution when installing or modifying telephone lines. Never touch telephone wires or
terminals that are not insulated unless the telephone line has been unplugged at the wall
jack. Never install telephone wiring during a lightning storm. Never install a telephone wall
jack in a wet location.
• This product must be installed near an AC power outlet that is easily accessible. In case of
an emergency, you must unplug the power cord from the AC power outlet to shut off the
power completely.
• Always make sure the plug is fully inserted.
• To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line
cord.
CAUTION
Lightning and power surges can damage this product! We recommend that you use a quality
surge protection device on the AC power line and on the telephone line, or unplug the cords
during a lightning storm.
WARNING
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink
or washing machine, in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3 DO NOT use this product to report a gas leak in the vicinity of the leak.
4 Use only the power cord provided with the machine.
122
Safety and Legal
Important safety instructions
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall outlet before cleaning the inside of the machine. Do not use
liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 Do not use this product near water.
6 Do not place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
7 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To
ensure reliable operation of the product and to protect it from overheating, these openings
must not be blocked or covered. The openings should never be blocked by placing the product
on a bed, sofa, rug, or other similar surface. This product should never be placed near or over
a radiator or heater. This product should never be placed in a built-in installation unless proper
ventilation is provided.
8 This product should be operated from the type of power source indicated on the label. If you
are not sure of the type of power available, call your dealer or local power company.
9 Use only the power cord supplied with this machine.
10 Do not allow anything to rest on the power cord. Do not place this product where people can
walk on the cord.
11 If an extension cord is used with this product, make sure that the total ampere ratings of the
products plugged into the extension cord do not exceed the extension cord ampere rating.
Also, make sure that the total of all products plugged into the AC power outlet does not exceed
15 amperes (USA only).
12 Do not place anything in front of the machine that will block received faxes. Do not place
anything in the path of received faxes.
13 Wait until pages have exited the machine before picking them up.
14 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never
spill liquid of any kind on the product. Do not attempt to service this product yourself because
opening or removing covers may expose you to dangerous voltage points and other risks and
may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the
location of your nearest Brother Authorized Service Center, please call the following:
In USA: 1-800-284-4357
In Canada: 1-877-BROTHER
15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized
Service Personnel under the following conditions:
„ When the power cord is damaged or frayed.
„ If liquid has been spilled into the product.
„ If the product has been exposed to rain or water.
123
„ If the product does not operate normally when the operating instructions are followed,
adjust only those controls that are covered by the operating instructions.
Improperadjustment of other controls may result in damage and will often require extensive
work by a qualified technician to restore the product to normal operation.
„ If the product has been dropped or the cabinet has been damaged.
„ If the product exhibits a distinct change in performance, indicating a need for service.
16 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
17 To reduce the risk of fire, electric shock and injury to people, note the following:
„ Do not use this product near appliances that use water, a swimming pool, or in a wet
basement.
„ Do not use the machine during an electrical storm (there is the remote possibility of an
electrical shock) or to report a gas leak in the vicinity of the leak.
18 Caution - To reduce the risk of fire, use only No.26 AWG or larger telecommunication line cord.
Standard telephone and FCC Notices (These notices are in effect
on models sold and used in the United States only.)
This equipment is hearing-aid compatible.
When programming emergency numbers or making test calls to emergency numbers:
„ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging
up.
„ Perform these activities in the off-peak hours, such as early morning or late evening.
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On the backside of this equipment is a label that contains, among other information, a
product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided
to the telephone company.
You may safely connect this equipment to the telephone line by means of a standard modular jack,
USOC RJ11C.
A plug and jack used to connect this equipment to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. See installation instructions for
details.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a line, as determined by the total RENs,
contact the local telephone company. For products approved after July 23, 2001, the REN for this
product is part of the product identifier that has the format US:AAAEQ##TXXXX.The digits
represented by ## are the REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier
products, the REN is separately shown on the label.
124
Safety and Legal
If this equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice isn't
practical, the telephone company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the operation of the equipment. If this happens the telephone company will
provide advance notice in order for you to make necessary modifications to maintain uninterrupted
service.
If trouble is experienced with this equipment, for repair or warranty information, please contact
Brother Customer Service. (See Brother numbers on page i.) If the equipment is causing harm to
the telephone network, the telephone company may request that you disconnect the equipment
until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, call your telephone company or a qualified installer.
If you are not able to solve a problem with your machine, call Brother Customer Service. (See
Brother numbers on page i.)
WARNING
For protection against the risk of electrical shock, always disconnect all cables from the wall
outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the telephone company or
connected to party lines.
Brother cannot accept any financial or other responsibilities that may be the result of your use
of this information, including direct, special or consequential damages. There are no warranties
extended or granted by this document.
This machine has been certified to comply with FCC standards, which are applied to the USA
only.
125
Federal Communications Commission (FCC) Declaration of
Conformity (USA only)
Responsible Brother International
Party:
Corporation
100 Somerset Corporate
Boulevard
Bridgewater, NJ 08807-0911
USA
TEL: (908) 704-1700
declares, that the products
Product Name: MFC-685CW and MFC-885CW
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
„ Reorient or relocate the receiving antenna.
„ Increase the separation between the equipment and receiver.
„ Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
„ Call the dealer or an experienced radio/TV technician for help.
„ This transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.
„ This equipment complies with FCC radiation exposure limits set forth for uncontrolled
equipment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to
OET65. This equipment should be installed and operated with at least 20cm and more
between the radiator and person's body (excluding extremities: hands, wrists, feet and legs).
IMPORTANT
Changes or modifications not expressly approved by Brother Industries, Ltd. could void the
user's authority to operate the equipment.
126
Safety and Legal
Industry Canada Compliance Statement (Canada only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Operation is subject to the following two conditions: (1) this device may not cause interference,
and (2) this device must accept any interference, including interference that may cause undesired
operation of this device.
LAN connection
CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
127
Legal limitations for copying
Color reproductions of certain documents are illegal and may result in either criminal or civil
liability. This memorandum is intended to be a guide rather than a complete listing of every
possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular
questionable documents.
The following documents issued by the United States/Canadian Government or any of its
Agencies may not be copied:
„ Money
„ Bonds or other certificates of indebtedness
„ Certificates of Deposit
„ Internal Revenue Stamps (canceled or uncanceled)
„ Selective Service or draft papers
„ Passports
„ United States/Canadian Postage Stamps (canceled or uncanceled)
„ Food Stamps
„ Immigration Papers
„ Checks or drafts drawn by Governmental agencies
„ Identifying badges or insignias
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair use’.
Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under certain
state/provincial laws.
128
Safety and Legal
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
© 2007 Brother Industries, Ltd. All rights reserved.
Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries.
Macintosh and TrueType are registered trademarks of Apple Computer, Inc.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
Microdrive is a trademark of International Business Machine Corporation.
CompactFlash is a registered trademark of SanDisk Corporation.
Memory Stick is a registered trademark of Sony Corporation.
SecureDigital is a trademark of Matsushita Electric Industrial Co. Ltd., SanDisk Corporation and
Toshiba Corporation.
SanDisk is a licensee of the SD and miniSD trademarks.
MultiMediaCard is a trademark of Infineon Technologies and licensed to the MultiMediaCard
Association.
xD-Picture Card is a trademark of Fujifilm Co. Ltd., Toshiba Corporation and Olympus Optical Co.
Ltd.
PictBridge is a trademark.
Memory Stick Pro, Memory Stick Pro Duo, Memory Stick Duo and MagicGate are trademarks of
Sony Corporation.
BROADCOM, SecureEasySetup and the SecureEasySetup logo are trademarks or registerd
trademarks of Broadcom Corporation in the United States and/or other countries.
FaceFilter Studio is a trademark of Reallusion, Inc.
Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User's Guide, the Software User's
Guide and the Network User’s Guide are registered trademarks of their respective
companies.
129
B
Troubleshooting and Routine
Maintenance
Troubleshooting
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions
Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
If you are having difficulty with your machine
Printing
Difficulty
Suggestions
No printout
Check the interface cable or wireless connection on both the machine and your
computer. (See the Quick Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
One or more ink cartridges are empty. (See Replacing the ink
cartridges on page 144.)
Check to see if the LCD is showing an error message. (See Error
messages on page 136.)
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online. Click Start and then Printers and Faxes.
Right-click and choose Brother MFC-XXXX (where XXXX is your model name),
and make sure that Use Printer Offline is unchecked.
Poor print quality
Check the print quality. (See Checking the print quality on page 149.)
Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine’s menu matches the type of paper you are using. (See
Printing for Windows® or Printing and Faxing for Macintosh® in the Software
User’s Guide on the CD-ROM and Paper Type on page 23.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
„ The expiration date written on the cartridge package has passed. (Cartridges
stay usable for up to two years if kept in their original packaging.)
„ The ink cartridge was in your machine over six months.
„ The ink cartridge may not have been stored properly before use.
Try using the recommended types of paper. (See Acceptable paper and other
media on page 12.)
The recommended environment for your machine is between 68° F to 91° F (20°
C to 33° C).
130
Troubleshooting and Routine Maintenance
Printing (continued)
Difficulty
Suggestions
White horizontal lines appear in text
or graphics.
Clean the print head. (See Cleaning the print head on page 149.)
Try using the recommended types of paper. (See Acceptable paper and other
media on page 12.)
If you want to print on Photo 4"×6" or Photo L 3.5"×5" paper, make sure you use
the photo bypass tray. (See Loading photo paper on page 18.)
The machine prints blank pages.
Clean the print head. (See Cleaning the print head on page 149.)
Characters and lines are stacked.
Check the printing alignment. (See Checking the print alignment on page 150.)
Printed text or images are skewed.
Make sure the paper is loaded properly in the paper tray and the paper side guide
is adjusted correctly. (See Loading paper and other media on page 15.)
Make sure the Jam Clear Cover is set properly.
Smudged stain at the top center of
the printed page.
Make sure the paper is not too thick or curled. (See Acceptable paper and other
media on page 12.)
Printing appears dirty or ink seems
to run.
Make sure you are using the proper types of paper. (See Acceptable paper and
other media on page 12.) Don't handle the paper until the ink is dry.
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine printer
platen on page 148.)
Make sure you are using the paper support flap. (See Loading paper and other
media on page 15.)
The machine prints dense lines on
the page.
Check Reverse Order in the Basic tab of the printer driver.
The printouts are wrinkled.
In the printer driver Basic tab, click Settings, and uncheck Bi-Directional
Printing.
Cannot perform ‘2 in 1 or 4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Basic tab. Also, click Settings, and make sure you uncheck Color
Enhancement (True2Life®).
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows® or Printing and Faxing for Macintosh® in the Software
User’s Guide on the CD-ROM.)
True2Life® is not working properly.
If the image data is not full color in your application (such as 256 color), True2Life®
will not work. Use at least 24 bit color data with the True2Life® feature.
Machine feeds multiple pages.
Make sure the paper is loaded properly in the paper tray. (See Loading paper and
other media on page 15.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap. (See Loading paper and other
media on page 15.)
Printed pages double feed and
cause a paper jam.
Make sure you pull out the paper support until it clicks and unfold the paper
support flap.
Machine does not print from Paint
Brush.
Try setting the Display setting to ‘256 colors.’
Machine does not print from Adobe
Illustrator.
Try to reduce the print resolution. (See Printing for Windows® or Printing and
Faxing for Macintosh® in the Software User’s Guide on the CD-ROM.)
131
Printing (continued)
Difficulty
Suggestions
Machine cannot print full pages of a
document.
Reduce the print resolution. (See Printing for Windows® or Printing and Faxing for
Out of Memory message occurs.
Macintosh® in the Software User’s Guide on the CD-ROM.)
Reduce the complexity of your document and try again. Reduce the graphic
quality or the number of font sizes within your application software.
Printing Received Faxes
Difficulty
Suggestions
Condensed print and white streaks
across the page or the top and
bottom of sentences are cut off.
You probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Vertical black lines when receiving.
The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Received color fax prints only in
black and white.
Replace the color ink cartridges that are empty or nearly empty, and then ask the
other person to send the color fax again. (See Replacing the ink
cartridges on page 144.) Check that Advanced Fax Operation is set to off. (See
Turning off Advanced Fax Operations on page 76.)
Left and Right margins are cut off or
a single page is printed on two
pages.
Turn on Auto Reduction. (See Printing a reduced incoming fax on page 44.)
Telephone Line or Connections
Difficulty
Suggestions
Dialing does not work. (No dial
tone)
Check that the machine is plugged in and that the On/Off key is on.
Check all line cord connections.
(Canada only) Change Tone/Pulse setting. (See the Quick Setup Guide.)
Send a fax manually and wait to hear the fax receiving tones before you press
Black Start or Color Start. (See Sending a fax manually on page 38.)
The machine does not answer
when called.
Make sure the machine is in the correct receiving mode for your setup. (See
Choosing the Receive Mode on page 40.) Check for a dial tone. If possible, call
your machine to hear it answer. If there is still no answer, check the telephone line
cord connection. If there is no ringing when you call your machine, ask your
telephone company to check the line.
Receiving Faxes
Difficulty
Suggestions
Cannot receive a fax.
Check all line cord connections.
Make sure the machine is in the correct receiving mode for your setup. (See
Receive mode settings on page 42.)
If you often have interference on the telephone line, try changing the menu setting
of Compatibility to Basic. (See Telephone line interference on page 144.)
132
Troubleshooting and Routine Maintenance
Sending Faxes
Difficulty
Suggestions
Cannot send a fax.
Check all line cord connections.
Make sure that the Fax
mode on page 32.)
key is illuminated. (See Entering Fax
Ask the other party to check that the receiving machine has paper.
Print the Transmission Verification Report and check for an error. (See
Reports on page 81.)
Transmission Verification Report
says ‘Result:NG’.
Poor fax send quality.
There is probably temporary noise or static on the line. Try sending the fax again.
If you send a PC FAX message and get ‘Result:NG’ on the Transmission
Verification Report, your machine may be out of memory. To gain extra memory,
you can turn off Advanced Fax Operation (see Turning off Advanced Fax
Operations on page 76), print fax messages in memory (see Printing a fax from
the memory on page 44) or cancel a Delayed Fax or Polling Job (see Canceling a
fax in progress on page 33). If the problem continues, ask the telephone company
to check your telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the menu setting of Compatibility to Basic. (See Telephone line
interference on page 144.)
Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine's scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner on page 147.)
Vertical black lines when sending.
Black vertical lines on faxes you send are typically caused by dirt or correction
fluid on the glass strip. Clean the glass strip. (See Cleaning the
scanner on page 147.)
Handling Incoming Calls
Difficulty
Suggestions
The machine ‘Hears’ a voice as a
CNG Tone.
If Easy Receive is set to on, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Easy Receive to off. (See Easy
Receive on page 43.)
Sending a fax call to the machine.
If you answered on an external or extension telephone, press your Fax Receive
Code (the factory setting is l 5 1). When your machine answers, hang up.
Custom features on a single line.
If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or
other custom feature on a single telephone line with your machine, it may create
a problem sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature
should help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive information
on a single, shared line with custom features. If avoiding a slight interruption is
crucial to your business, a separate telephone line with no custom features is
recommended.
133
Copying Difficulties
Difficulty
Suggestions
Cannot make a copy.
Make sure that the Copy
mode on page 86.)
Vertical streaks appear in copies.
If you see vertical streaks on copies, clean the scanner. (See Cleaning the
scanner on page 147.)
Poor copy results when using the
ADF.
Try using the scanner glass. (See Using the scanner glass on page 11.)
Vertical black line appear in copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip. Clean the glass strip. (See Cleaning the scanner on page 147.)
key is illuminated. (See Entering Copy
Scanning Difficulties
Difficulty
Suggestions
TWAIN/WIA errors appear when
starting to scan.
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
Poor scanning results when using
the ADF.
PaperPort® 11SE with OCR, click File, Scan and choose the Brother TWAIN/WIA
driver.
Try using the scanner glass. (See Using the scanner glass on page 11.)
Software Difficulties
Difficulty
Suggestions
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
‘Device Busy’
Make sure the machine is not showing an error message on the LCD.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. To install FaceFilter Studio see the
Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned On, and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
134
Troubleshooting and Routine Maintenance
PhotoCapture Center® Difficulties
Difficulty
Suggestions
Removable Disk does not work
properly.
Have you installed the Windows® 2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows® 2000 update, and see the Quick Setup Guide. After
the installation the PC will be automatically restarted.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
Cannot access Removable Disk
from Desktop icon.
Take out the memory card and put it back in again.
If you have tried ‘Eject’ from within Windows®, take out the memory card
before you continue.
If an error message appears when you try to eject the memory card, it means
the card is being accessed. Wait a while and then try again.
If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Network Difficulties
Difficulty
Suggestions
Cannot print over the Network.
Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Reports on page 81.) and check the current
Network settings printed in this list. Reconnect the LAN cable to the hub to verify
that the cabling and network connections are good. If possible, try connecting the
machine to a different port on your hub using a different cable. If the connections
are good, the machine shows LAN Active for 2 seconds.
(If you are using a wireless connection or are having Network problems, see the
Network User’s Guide for more information.)
The network scanning feature does
not work.
The network PC-Fax Receive
feature does not work.
(For Windows® users only) Firewall settings on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure the
Firewall. If you are using a personal Firewall software, see the User’s Guide for
your software or contact the software manufacturer.
For Windows® XP SP2 and Windows Vista™ users, see Firewall settings in the
Software User’s Guide on the CD-ROM.
For Windows® XP SP1 user’s, please visit the Brother Solutions Center.
Your computer cannot find your
machine.

Firewall settings on you PC may be rejecting the necessary network connection.
For detail, see the instruction above.

Re-select your machine in the DeviceSelector application located in Macintosh
HD/Library/Printers/Brother/Utilities or from the model of ControlCenter2.
135
Error messages
As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
Error Message
Cause
Action
Comm.Error
Poor telephone line quality
caused a communication error.
Send the fax again or connect the machine
to another telephone line. If the problem
continues, call the telephone company and
ask them to check your telephone line.
Connection Fail
You tried to poll a fax machine
Check the other fax machine's polling
that is not in Polled Waiting mode. setup.
Cover is Open.
The scanner cover is not closed
completely.
Lift the scanner cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover until it
clicks.
Print data is left in the machine's
memory.
Re-start printing from your computer.
Print data is left in the machine's
memory. The USB cable was
unplugged while the computer
was sending the data to the
machine.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Disconnected
The other person or other
person's fax machine stopped the
call.
Try to send or receive again.
Document Jam
The document was not inserted or
fed properly, or the document
scanned from the ADF was too
long.
See Using the ADF on page 10.
DR Mode in Use
The machine is set to Distinctive
Ring mode. You cannot change
the Receive Mode from Manual to
another mode.
Set Distinctive Ring to off. (See Turning off
Distinctive Ring on page 49.)
High Temperature
The print head is too warm.
Allow the machine to cool down.
Hub is Unusable.
A Hub or USB Flash memory
drive with Hub has been
connected to the USB direct
interface.
A Hub or USB Flash memory drive with
Hub are not supported. Unplug the device
from the USB direct interface.
Image Too Long.
The size of your photo is irregular
to add effects.
Choose a regular shaped image.
Image Too Small.
The size of your photo is too small
to trim.
Choose a larger image.
Data Remaining
136
See Document jam on page 141.
Troubleshooting and Routine Maintenance
Error Message
Cause
Ink Empty
One or more of the ink cartridges Replace the empty ink cartridges. (See
is empty. The machine will stop all Replacing the ink cartridges on page 144.)
print operations. While memory is
available, black and white faxes
will be stored in the memory. If a
sending machine has a color fax,
the machine's ‘handshake’ will
ask that the fax be sent as black
and white. If the sending machine
has the ability to convert it, the
color fax will be stored in the
memory as a black and white fax.
Action
Low Temperature
The print head is too cold.
Allow the machine to warm up.
Media Error
The memory card is either
corrupted, improperly formatted,
or there is a problem with the
card.
Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive (slot)
of the machine by putting in another
memory card that you know is working.
Media is Full.
The memory card or USB flash
memory drive you are using
already contains 999 files.
Your machine can only save to your
memory card or USB flash memory drive if
it contains less than 999 files. Try deleting
unused files to free some space and try
again.
Near Empty
One or more of the ink cartridges
are running out of ink. If a sending
machine has a color fax, the
machine's ‘handshake’ will ask
that the fax be sent as black and
white. If the sending machine has
the ability to convert it, the color
fax will be received into memory
as a black and white fax.
Order a new ink cartridge. (See Ordering
accessories and supplies on page iii.)
No Caller ID
There is no incoming call history.
You did not receive calls or you
have not subscribed to the Caller
ID service from your telephone
company.
If you want to use the Caller ID feature call
your telephone company. (See Caller
ID on page 49.)
No Cartridge
An ink cartridge is not installed
properly.
Reinstall the ink cartridge. (See Replacing
the ink cartridges on page 144.)
No File
The memory card or USB Flash
memory drive in the media drive
does not contain a .JPG file.
Put the correct memory card or USB Flash
memory drive into the slot again.
137
Error Message
Cause
Action
No Paper Fed
The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
„ Refill the paper in the paper tray, and
then press Black Start or Color Start.
„ Remove the paper and load it again
and then press Black Start or
Color Start.
The paper is jammed in the
machine.
See Printer jam or paper jam on page 141.
No Response/Busy
The number you dialed does not
answer or is busy.
Verify the number and try again.
Not Registered
You tried to access a Speed Dial
number that is not programmed.
Set up the Speed Dial number. (See
Storing Speed Dial numbers on page 59.)
Out of Memory
The machine's memory is full.
Fax sending or copy operation in
progress
Do one of the following:
„ Press Stop/Exit and wait until the other
operations in progress finish and then
try again.
„ Clear the data in the memory. To gain
extra memory, you can turn off
Advanced Fax Operation. (See Turning
off Advanced Fax
Operations on page 76.)
„ Print the faxes that are in the memory.
(See Printing a fax from the
memory on page 44.)
Printing operation in progress
Reduce print resolution. (For details, see
Printing for Windows® or Printing and
Faxing for Macintosh® in the Software
User’s Guide on the CD-ROM.)
Paper Jam
138
The memory card or USB flash
memory drive you are using does
not have enough free space to
scan the documents.
Delete unused files from your memory card
or USB Flash memory drive to make some
free space and then try again.
Paper is jammed in the machine.
Open the Jam Clear Cover (at the back of
the machine) and remove the jammed
paper. (See Printer jam or paper
jam on page 141.)
Troubleshooting and Routine Maintenance
Error Message
Cause
Action
Unable to Clean XX
The machine has a mechanical
problem.
Open the scanner cover and remove any
foreign objects inside the machine. If the
error message continues, do one of the
following:
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Unable to use Phon
e XX
Unusable Device
Disconnect device
from front connect
or & turn machine
off & then on
Unusable Device
Please Disconnect
USB Device.
„ Disconnect the machine from the
power for several minutes, then
reconnect it. (The machine can be
turned off for approximately 24 hours
without losing faxes stored in the
memory. See Transferring your faxes
or Fax Journal report on page 139.)
A broken device has been
connected to the USB direct
interface.
Unplug the device from the USB direct
interface, then press On/Off to turn the
machine off and then on again.
A USB device or USB Flash
memory drive that is not
supported has been connected to
the USB direct interface.
Unplug the device from the USB direct
interface.
For more information, visit us at
http://solutions.brother.com.
Wrong Paper Size
Paper is not the correct size.
Error animation
Error animation displays step-by-step
instructions when paper gets jammed or ink
cartridges become empty. You can read the
steps at your own pace by pressing c to see
the next step and d to go backward. If you do
not press a key after 1 minute the animation
starts running automatically again.
Load the correct size of paper (Letter,
Legal or A4), and then press Black Start
or Color Start.
Transferring your faxes or Fax
Journal report
If the LCD shows:
„ Unable to Change XX
„ Unable to Clean XX
„ Unable to Init. XX
„ Unable to Print XX
Note
You can press d, c or OK to pause the
auto-animation and go back to step-bystep mode.
„ Unable to Scan XX
„ Unable to use Phone XX
We recommend transferring your faxes to
another fax machine or to your PC. (See
Transferring faxes to another fax
machine on page 140 or Transferring faxes
to your PC on page 140.)
139
Transferring faxes to your PC
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring Fax Journal report
to another fax machine on page 140.)
You can transfer the faxes from your
machine's memory to your PC.
Note
If there is an error message on the
machine's LCD, after the faxes have been
transferred, disconnect the machine from
the power source for several minutes, and
then reconnect it.
Transferring faxes to another fax
machine
Press Stop/Exit to interrupt the error
temporarily.
Make sure you have installed MFL-Pro
Suite on your PC, and then turn on PC
FAX Receiving on the PC. (For details
see PC- FAX receiving for Windows® in
the Software User’s Guide on the
CD-ROM.)
Make sure you have set PC Fax
Receive on the machine. (See PC Fax
Receive on page 74.)
If faxes are in the machine’s memory
when you set up PC Fax Receive, the
LCD will ask if you want to transfer the
faxes to your PC.
Do one of the following:
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Setting
Your Station ID in the Quick Setup Guide.)
Press Stop/Exit to interrupt the error
temporarily.
Press Menu.
Press a or b to choose
Data Transfer.
Press OK.
Press a or b to choose Fax Transfer.
Press OK.
„ If the LCD shows No Data, there
are no faxes left in the machine's
memory.
Press Stop/Exit.
„ Enter the fax number to which faxes
will be forwarded.
140
„ To transfer all faxes to your PC,
press 1. You will be asked if you want
a backup print.
Press a or b to choose Service.
Press OK.
Do one of the following:
Press Black Start.
„ To exit and leave the faxes in the
memory, press 2.
Press Stop/Exit.
Transferring Fax Journal report to
another fax machine
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Setting
Your Station ID in the Quick Setup Guide.)
Press Stop/Exit to interrupt the error
temporarily.
Press Menu.
Press a or b to choose
Data Transfer.
Press OK.
Press a or b to choose Service.
Press OK.
Troubleshooting and Routine Maintenance
Document is jammed inside the ADF
unit
Press a or b to choose
Report Trans..
Press OK.
Enter the fax number to which Fax
Journal report will be forwarded.
Press Black Start.
Document jam
Take out any paper from the ADF that is
not jammed.
Lift the document cover.
Close the document cover.
Pull the jammed document out to the
left.
Documents can jam in the ADF unit if they are
not inserted or fed properly, or if they are too
long. Follow the steps below to clear a
document jam.
Document is jammed in the top of the
ADF unit
Take out any paper from the ADF that is
not jammed.
Open the ADF cover.
Pull the jammed document up and to the
left.
Press Stop/Exit.
Printer jam or paper jam
Take out the jammed paper depending on
where it is jammed in the machine.
Pull the paper tray (1) out of the
machine.
Close the ADF cover.
Press Stop/Exit.
Note
To avoid document jams close the ADF
cover properly by pressing it down in the
middle.
141
b
Pull out the jammed paper (1).
CAUTION
DO NOT place the jam clear cover face
down as shown in the illustration. Doing this
may damage the cover and cause paper
jams.
Reset the machine by lifting the scanner
cover from the front of the machine and
then closing it.
„ If you cannot remove the jammed
paper from the front of the machine,
or the error message still appears on
the LCD after you have removed the
jammed paper, please go to the next
step.
Remove the Jam Clear Cover (1) from
the back of the machine. Pull the
jammed paper out of the machine.
142
Put the Jam Clear Cover back on.
Make sure the cover is set properly.
Troubleshooting and Routine Maintenance
Using both hands, use the plastic tabs
on both sides of the machine to lift the
scanner cover (1) until it locks securely
into the open position.
Make sure that there is no jammed
paper left in the corners of the machine.
Push the paper tray firmly back into the
machine.
Note
Make sure you pull out the paper support
until it clicks.
Note
If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
Lift the scanner cover to release the
lock (1). Gently push the scanner cover
support down (2) and close the scanner
cover (3).
Dial Tone
Setting the dial tone to Detection will shorten
the dial detect pause.
Press Menu.
Press a or b to choose Dial Tone.
Press Stop/Exit.
Press a or b to choose
Initial Setup.
Press d or c to choose Detection or
No Detection.
Press OK.
143
Telephone line interference
If you are having problems sending or
receiving a fax due to possible interference
on the telephone line, we recommend that
you adjust the Equalization for compatibility
to reduce the modem speed for fax
operations.
Press Menu.
Press a or b to choose
Miscellaneous.
Press OK.
Press a or b to choose Fax.
Press OK.
Press a or b to choose
Compatibility.
Press d or c to choose Normal (or
Basic).
„ Basic reduces the modem speed to
9600 bps. Unless interference is a
recurring problem on your telephone
line, you may prefer to use it only
when needed.
„ Normal sets the modem speed at
14400 bps. (factory setting)
Press OK.
Press Stop/Exit.
Note
When you change the compatibility to
Basic, the ECM feature is only available
for color fax sending.
144
Routine maintenance
Replacing the ink cartridges
Your machine is equipped with an ink dot
counter. The ink dot counter automatically
monitors the level of ink in each of the 4
cartridges. When the machine detects an ink
cartridge is running out of ink, the machine
will tell you with a message on the LCD.
The LCD will tell you which ink cartridge is low
or needs replacing. Be sure to follow the LCD
prompts to replace the ink cartridges in the
correct order.
Even though the machine tells you that an ink
cartridge is empty, there will be a small
amount of ink left in the ink cartridge. It is
necessary to keep some ink in the ink
cartridge to prevent air from drying out and
damaging the print head assembly.
Open the ink cartridge cover.
If one or more ink cartridges are empty,
for example Black, the LCD shows
Ink Empty and
Black.
Troubleshooting and Routine Maintenance
Pull the lock release lever down and
take out the ink cartridge for the color
shown on the LCD.
Improper Setup
DO NOT touch the area shown in the
illustration below.
Note
If the protective yellow caps come off
when you open the bag, the cartridge will
not be damaged.
Each color has its own correct position.
Insert the ink cartridge in the direction of
the arrow on the label.
Open the new ink cartridge bag for the
color shown on the LCD, and then take
out the ink cartridge.
Remove the protective yellow cap (1).
brother
Lift the lock release lever and push it
until it clicks, and then close the ink
cartridge cover.
145
g
The machine will automatically reset the
ink dot counter.
Note
• If you replaced an ink cartridge, the LCD
may ask you to verify that it was a brand
new one. (For example,
Did You Change
Black) For each
new cartridge you installed, press 1 (Yes)
to automatically reset the ink dot counter
for that color. If the ink cartridge you
installed is not a brand new one, be sure
to press 2 (No).
• If the LCD shows No Cartridge after
you install the ink cartridges, check that
the ink cartridges are installed properly.
WARNING
If ink gets in your eyes, wash them out with
water at once and call a doctor if you are
concerned.
CAUTION
DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink left
in the cartridge.
DO NOT touch the cartridge insertion slots.
If you do so, the ink may stain your skin.
If ink stains your skin or clothing, wash with
soap or detergent at once.
If you mix the colors by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting the
cartridge installation.
146
Once you open an ink cartridge, install it in
the machine and use it up within six months
of installation. Use unopened ink cartridges
by the expiration date written on the
cartridge package.
DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.
Brother strongly recommends that you do
not refill the ink cartridges provided with
your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement ink
cartridges. Use or attempted use of
potentially incompatible ink and/or
cartridges in the Brother machine may
cause damage to the machine and/or may
result in unsatisfactory print quality. Our
warranty coverage does not apply to any
problem that is caused by the use of
unauthorized third party ink and/or
cartridges. To protect your investment and
obtain premium performance from the
Brother machine, we strongly recommend
the use of Genuine Brother Supplies.
Cleaning the outside of the
machine
CAUTION
Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine will
damage the outside surface of the machine.
DO NOT use cleaning materials that
contain ammonia.
DO NOT use isopropyl alcohol to remove dirt
from the control panel. It may crack the panel.
Troubleshooting and Routine Maintenance
Cleaning the scanner
Clean the outside of the machine as
follows:
Pull the paper tray (1) completely out of
the machine.
Lift the document cover (1). Clean the
scanner glass (2) and the white plastic
(3) with a soft lint-free cloth moistened
with a non-flammable glass cleaner.
Wipe the outside of the machine with a
soft cloth to remove dust.
In the ADF unit, clean the white bar (1)
and the glass strip (2) with a lint-free
cloth moistened with a non-flammable
glass cleaner.
Remove anything that is stuck inside the
paper tray.
Wipe the paper tray with a soft cloth to
remove dust.
Note
In addition to cleaning the glass strip with
a non-flammable glass cleaner, run your
finger tip over the glass strip to see if you
can feel anything on it. If you feel dirt or
debris, clean the glass strip again
concentrating on that area. You may need
to repeat the cleaning process three or
four times. To test, make a copy after each
cleaning.
Put the paper tray firmly back in the
machine.
147
Cleaning the machine printer
platen
WARNING
Be sure to unplug the machine from the AC
power outlet before cleaning the printer
platen (1).
If ink is scattered on or around the printer
platen wipe it off with a soft, dry, lint-free
cloth.
Using both hands, use the plastic tabs
on both sides of the machine to lift the
scanner cover until it locks securely into
the open position.
Clean the machine printer platen (1).
Cleaning the paper pick-up
roller
Pull the paper tray completely out of the
machine.
Unplug the machine from the AC power
outlet and remove the Jam Clear
Cover (1).
CAUTION
DO NOT place the jam clear cover face
down as shown in the illustration. Doing this
may damage the cover and cause paper
jams.
148
Troubleshooting and Routine Maintenance
Clean the Paper Pick-up Roller (1) with
isopropyl alcohol on a cotton swab.
Press Ink.
Press a or b to choose Cleaning.
Press OK.
Press a or b to choose Black, Color or
All.
Press OK.
The machine cleans the print head.
When cleaning is finished, the machine
will go back to standby mode
automatically.
Note
If you clean the print head at least five
times and the print has not improved, call
Brother Customer Service. (See Brother
numbers on page i)
Put the Jam Clear Cover back on.
Make sure the cover is set properly.
Put the paper tray firmly back in the
machine.
Re-connect the power cord.
Cleaning the print head
To maintain good print quality, the machine
will automatically clean the print head. You
can start the cleaning process manually if
there is a print quality problem.
Clean the print head and ink cartridges if you
get a horizontal line in the text or graphics on
your printed pages. You can clean Black only,
three colors at a time
(Cyan/Yellow/Magenta), or all four colors at
once.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
Checking the print quality
If faded or streaked colors and text appear on
your output, some of the nozzles may be
clogged. You can check this by printing the
Print Quality Check Sheet and looking at the
nozzle check pattern.
Press Ink.
Press a or b to choose
Print Quality.
Press OK.
Press Color Start.
The machine begins printing the Print
Quality Check Sheet.
Check the quality of the four color blocks
on the sheet.
Press a or b to choose Test Print.
Press OK.
CAUTION
DO NOT touch the print head. Touching the
print head may cause permanent damage
and may void the print head's warranty.
149
f
The LCD asks you if the print quality is
OK.
Do one of the following:
„ If all lines are clear and visible, press
1 (Yes) to finish the Print Quality
check.
CAUTION
DO NOT touch the print head. Touching the
print head may cause permanent damage
and may void the print head's warranty.
„ If you can see missing short lines as
shown below, press 2 to choose No.
OK
Note
Poor
The LCD asks you if the print quality is
OK for black and three colors.
Press 1 (Yes) or 2 (No).
The LCD asks you if you want to start
cleaning.
Press 1 (Yes).
The machine starts cleaning the print
head.
After cleaning is finished, press
Color Start.
The machine starts printing the Print
Quality Check Sheet again and then
return to step e.
Press Stop/Exit.
If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge for the clogged
color.
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call Brother Customer Service. (See
Brother numbers on page i)
150
When a print head
nozzle is clogged
the printed
sample looks like
this.
After the print
head nozzle is
cleaned, the
horizontal lines
are gone.
Checking the print alignment
You may need to adjust the print alignment
after transporting the machine if your printed
text becomes blurred or images become
faded.
Press Ink.
Press a or b to choose Alignment.
Press OK.
Press Black Start or Color Start.
The machine starts printing the
Alignment Check Sheet.
Check the 600 dpi and 1200 dpi test
prints to see if number 5 most closely
matches number 0.
Press a or b to choose Test Print.
Press OK.
Troubleshooting and Routine Maintenance
Uninstalling and installing the
handset and handset cradle
(MFC-685CW only)
Do one of the following:
„ If the number 5 samples of both the
600 dpi and 1200 dpi test prints are
the best matches, press 1 (Yes) to
finish the Alignment Check.
If you do not use the handset you can remove
the handset and handset cradle.
„ If another test print number is a
better match for either 600 dpi or
1200 dpi, press 2 (No) to choose it.
Uninstalling the handset and handset
cradle
For 600 dpi, press the number of the test
print that most closely matches the
number 0 sample (1-8).
For 1200 dpi, press the number of the
test print that most closely matches the
number 0 sample (1-8).
Press Stop/Exit.
Checking the ink volume
Unplug the curled handset cord from the
machine.
Pull the tab (1) back and hold it in
position as you push the cradle (2) to the
back of the machine.
Although an ink volume icon appears on the
LCD, you can use the Ink key to see a large
graph showing the ink that is left in each
cartridge.
Press Ink.
Press a or b to choose Ink Volume.
Press OK.
The LCD shows the ink volume.
Press Stop/Exit.
Note
You can check the ink volume from your
computer. (See Printing for Windows® or
Printing and Faxing for Macintosh® in the
Software User’s Guide on the CD-ROM.)
151
c
Attach the side cover.
Installing the handset and handset
cradle
Remove the side cover.
Note
If you cannot open the cover with your
hand, use a coin to open it.
152
Align the recessed arrows on the cradle
with those on the machine, and then
slide the cradle toward the front of the
machine until it clicks into place.
Connect the curled handset cord to the
machine.
Troubleshooting and Routine Maintenance
Machine Information
Checking the serial number
You can see the machine’s serial number on
the LCD.
Press Menu.
Press a or b to choose
Machine Info..
Press OK.
Press a or b to choose Serial No..
Press OK.
Press Stop/Exit.
Packing and shipping
the machine
When you transport the machine, use the
packing materials that came with your
machine. If you do not pack the machine
properly, you could void your warranty.
CAUTION
It is important to allow the machine to ‘park’
the print head after a print job. Listen
carefully to the machine before unplugging
it to make sure that all mechanical noise
has stopped. Not allowing the machine to
finish this parking process may lead to print
problems and possible damage to the print
head.
Open the ink cartridge cover.
Install the yellow protective part, lift each
lock release lever and push it until it
clicks and then close the ink cartridge
cover.
Pull the lock release levers down and
take out all the ink cartridges. (See
Replacing the ink
cartridges on page 144.)
153
CAUTION
(MFC-885CW) Rotate the machine’s
antenna to the down position.
Wrap the machine in the bag and put it
in the original carton with the original
packing material.
If you are not able to find the yellow
protective part, DO NOT remove the ink
cartridges before shipping. It is essential
that the machine be shipped with either the
yellow protective part or the ink cartridges
in position. Shipping without them will
cause damage to your machine and may
void your warranty.
Unplug the machine from the telephone
wall jack and take the telephone line
cord out of the machine.
Unplug the machine from the AC power
outlet.
Using both hands, use the plastic tabs
on both sides of the machine to lift the
scanner cover until it locks securely into
the open position. Then unplug the
interface cable from the machine, if it is
connected.
Lift the scanner cover (1) to release the
lock. Gently push the scanner cover
support down (2) and close the scanner
cover (3).
If your machine has a handset, remove
it and the handset curled cord.
154
Troubleshooting and Routine Maintenance
Pack the printed materials in the original
carton as shown in the illustration. Do not
pack the used ink cartridges in the carton.
(MFC-685CW) (MFC-885CW)
Note
If you are returning your machine to
Brother as part of the Exchange Service,
pack only the machine. Keep all separate
parts and printed materials to use with
your ‘Exchange’ machine.
Close the carton and tape it shut.
155
C
Menu and Features
On-screen
programming
Mode and menu keys
Access the main menu.
Your machine is designed to be easy to use
with LCD on-screen programming using the
menu keys. User-friendly programming helps
you take full advantage of all the menu
selections your machine has to offer.
Access the mode and its menu of
temporary settings.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
Menu table
You can program your machine without the
User’s Guide by using the Menu table that
begins on page 157. These pages list the
menu selections and options.
Scroll through the current menu
level.
Go back to the previous menu
level.
Go to the next menu level.
„ Go to the next menu level.
„ Accept an option.
Memory storage
Even if there is a power failure, you will not
lose the settings you have chosen using the
Menu key because they are stored
permanently. Also, you will not lose your
settings in the PhotoCapture, Fax and Copy
mode key menus if you have chosen
Set New Default. You may have to reset
the date and time.
Note
During a power failure the machine will
retain messages that are in the memory
for approximately 24 hours.
156
„ Cancel the current operation.
„ Go back to the previous menu
level.
„ Stop the current operation.
Menu and Features
Menu table
The menu table will help you understand the menu selections and options that are found in the
machine's programs. The factory settings are shown in Bold with an asterisk.
Menu (
Level1
Level2
Level3
Options
Descriptions
Page
General Setup
Mode Timer
—
Off
Sets the time to return to
Fax mode.
22
Sets the type of paper in
the paper tray.
23
Sets the size of the paper
in the paper tray.
23
Adjusts the ring volume.
24
Adjusts the volume level
of the beeper.
24
Adjusts the speaker
volume.
25
Adjusts the handset
volume.
25
0 Sec
30 Secs
1 Min
2 Mins*
5 Mins
Paper Type
—
Plain Paper*
Inkjet Paper
Brother Photo
Other Photo
Transparency
Paper Size
—
Letter*
Legal
A4
A5
4"x6"
Volume
Ring
Off
Low
Med*
High
Beeper
Off
Low*
Med
High
Speaker
Off
Low
Med*
High
Handset
(MFC-685CW
only)
Low*
High
The factory settings are shown in Bold with an asterisk.
157
Level1
Level2
Level3
Options
Descriptions
Page
General Setup
Volume
(Continued)
On
(Permanent/Tem
porary)
For the hearing-impaired,
you can set the volume to
the Volume Amplify On
setting on a permanent or
temporary basis.
26
(Continued)
Volume Ampli
fy
(MFC-685CW
only)
—
On
Changes for Daylight
Savings Time
automatically.
27
Customizes theOn/Off
key to receive faxes even
in off mode.
21
Adjusts the contrast of the
LCD.
27
You can adjust the
brightness of the LCD
backlight.
27
You can set how long the
LCD backlight stays on
after the last key press.
28
You can set how long the
LCD stays on for after the
last key press.
28
Auto Daylight
Off*
Off*
On/Off Settin
—
LCD Settings
LCD Contrast
Fax Receive:On
Fax Receive:Off*
Light
Med*
Dark
Backlight
Light
Med*
Dark
Dim Timer
Off
10 Secs
20 Secs
30 Secs*
Off Timer
Off*
1 Min
2 Mins
3 Mins
5 Mins
10 Mins
30 Mins
Echo Control
(MFC-885CW
only)
Wallpaper
—
You can choose the
wallpaper of the LCD.
28
—
level1
Adjusts the Echo Control
level.
See
Digital
Cordless
Handset
BCL-D10
User’s
Guide
level2
level3
level4
The factory settings are shown in Bold with an asterisk.
158
Menu and Features
Level1
Level2
Level3
Options
Descriptions
Page
Fax
Setup Receive
Ring Delay
Ring Delay
Sets the number of rings
before the machine
answers in Fax Only or
Fax/Tel mode.
42
Cost saving feature: the
machine rings 2 times if
there are messages and 4
times if there are no
messages, so you can hang
up and not pay for the call.
68
Sets the pseudo/doublering time in Fax/Tel mode.
42
Receives fax messages
without pressing the
Black Start or
Color Start key.
43
Allows you to answer all
calls at an extension or
external telephone and
use codes to turn the
machine on or off. You can
personalize these codes.
55
Reduces the size of
incoming faxes.
44
Initial setup for
Transmission Verification
Report and Fax Journal
Report.
80
4*
Toll Saver
On
Off*
F/T Ring Tim
20 Sec*
30 Sec
40 Sec
70 Sec
Easy Receive
On*
Off
Semi
Remote Codes
On*
(l51, #51)
Off
Report Settin
Auto Reducti
on
On*
Transmission
On
Off
On+Image
Off*
Off+Image
Journal Peri
od
Off
80
Every 50 Faxe
s*
Every 6 Hours
Every 12 Hour
Every 24 Hour
Every 2 Days
Every 7 Days
The factory settings are shown in Bold with an asterisk.
159
Level1
Level2
Level3
Options
Descriptions
Page
Fax
Advanced Fax
Operation
Fwd/Page/Sto
re
Off*
Sets the machine to
forward fax messages, to
call your pager, to store
incoming faxes in the
memory (so you can
retrieve them while you
are away from your
machine), to preview
faxes or to send faxes to
your PC.
70
Set your own code for
Remote Retrieval.
77
(Continued)
Advanced Fax
Operation
Fax Forward
Paging
Fax Storage
Fax Preview
PC Fax Receiv
Remote Acces
Access Code:
Print Fax
—
Prints incoming faxes
stored in the memory.
44
---l
(Backup Print)
Remaining Job
—
—
Check which jobs are in
the memory and lets you
cancel chosen jobs.
37
Setup Msg Ctr
OGM
Msg Ctr OGM
Play/Record or erase the
outgoing message.
65
Choose the maximum
length of incoming
messages.
68
Allows you to turn the
speaker volume for voice
messages as they come in
On or Off.
69
F/T OGM
ICM Max.Time
30 Sec*
60 Sec
120 Sec
180 Sec
Miscellaneous
ICM Rec.Moni
tr
On*
Mem Security
—
Prohibits most functions
except receiving faxes into
memory.
29
Compatibilit
Normal*
Adjusts the transmissions
that are having problems.
144
Uses the Telephone
company's Distinctive
Ring subscriber service to
register the ring pattern
with the machine.
47
View or print a list of the
last 30 Caller IDs stored in
the memory.
49
Distinctive
Off
Basic
Off*
Set (On)
Caller ID
Display#
Print Report
Area Code
(USA only)
LAN
See the table below
The factory settings are shown in Bold with an asterisk.
160
Set up your 3-digit area
code only if you do not dial
it within your own area
code.
Menu and Features
LAN menu
Level1
Level2
Level3
Level4
Options
Descriptions
LAN
Wired LAN
TCP/IP
BOOT Method
Auto*
Chooses the
BOOT method
that best suits
your needs.
Static
RARP
BOOTP
DHCP
IP Address
[000-255].
[000-255].
Enter the IP
address.
[000-255].
[000-255]
Subnet Mask
[000-255].
[000-255].
Enter the Subnet
mask.
[000-255].
[000-255]
Gateway
[000-255].
[000-255].
Enter the
Gateway
address.
[000-255].
[000-255]
Node Name
BRN_XXXXXX
Enter the Node
name.
WINS Config
Auto*
Chooses the
WINS
configuration
mode.
Static
WINS Server
(Primary)
000.000.000.0
00
(Secondary)
000.000.000.0
00
DNS Server
(Primary)
000.000.000.0
00
(Secondary)
000.000.000.0
00
APIPA
On*
Off
Specifies the IP
address of the
primary or
secondary
server.
Specifies the IP
address of the
primary or
secondary
server.
Automatically
allocates the IP
address from the
link-local address
range.
See Network User's Guide on the CD-ROM
The factory settings are shown in Bold with an asterisk.
161
Level1
Level2
Level3
LAN
Wired LAN
Ethernet
(Continued)
(Continued)
Level4
Options
Descriptions
Auto*
Chooses the
Ethernet link
mode.
100B-FD
100B-HD
10B-FD
10B-HD
WLAN
TCP/IP
BOOT Method
Auto*
Static
RARP
Chooses the
BOOT method
that best suits
your needs.
BOOTP
DHCP
IP Address
[000-255].
[000-255].
Enter the IP
address.
[000-255].
[000-255]
Subnet Mask
[000-255].
[000-255].
Enter the Subnet
mask.
[000-255].
[000-255]
Gateway
[000-255].
[000-255].
Enter the
Gateway
address.
[000-255].
[000-255]
Node Name
BRW_XXXXXX
Enter the Node
name.
WINS Config
Auto*
Chooses the
WINS
configuration
mode.
Static
WINS Server
(Primary)
000.000.000.0
00
(Secondary)
000.000.000.0
00
DNS Server
(Primary)
000.000.000.0
00
(Secondary)
000.000.000.0
00
See Network User's Guide on the CD-ROM
The factory settings are shown in Bold with an asterisk.
162
Specifies the IP
address of the
primary or
secondary
server.
Specifies the IP
address of the
primary or
secondary
server.
Menu and Features
Level1
Level2
Level3
Level4
Options
Descriptions
LAN
WLAN
TCP/IP
APIPA
On*
(Continued)
(Continued)
(Continued)
Off
Automatically
allocates the IP
address from the
link-local address
range.
Setup Wizard
—
You can
configure your
print server.
SecureEasySe
tup
—
You can
configure the
wireless network
easily.
—
You can
configure the
wireless network
easily.
Status
—
You can see the
current wireless
network status.
Signal
—
You can see the
current wireless
network signal
strength.
SSID
—
You can see the
current SSID.
Comm. Mode
—
You can see the
current
Communication
Mode.
—
Wired LAN*
You can choose
the network
connection type.
AOSS
WLAN Status
Network I/F
WLAN
Factory Reset
—
Yes
No
Restores all
wired and
wireless network
settings to the
factory default.
See Network User's Guide on the CD-ROM
The factory settings are shown in Bold with an asterisk.
163
Menu (
) (continued)
Level1
Level2
Level3
Options
Descriptions
Page
Print Reports
Transmission
—
—
Prints these lists and
reports.
81
Help List
—
—
Quick-Dial
—
—
Fax Journal
—
—
User Settings
—
—
Network Confi
—
—
Machine Info.
Serial No.
—
—
Lets you check the serial
number of your machine.
153
Initial Setup
Receive Mode
—
Fax Only*
Choose the receive mode 40
that best suits your needs.
(MFC-685CW
only)
Receive Mode
Fax/Tel
Manual
—
(MFC-885CW
only)
Fax Only
Fax/Tel*
Manual
Date&Time
—
—
Puts the date and time on
the LCD and in headings
of faxes you send.
Station ID
—
Station ID Fa
x:
Set your name and fax
number to appear on each
page you fax.
Station ID Na
me:
Tone/Pulse
—
(Canada only)
Dial Tone
Tone*
See
Quick
Setup
Guide
Choose the dialing mode.
Pulse
—
Detection
No Detection*
You can shorten the dial
tone detect pause.
143
Register Hand
set
(MFC-885CW
only)
—
—
Sets the machine to
register the cordless
handset.
See
Digital
Cordless
Handset
BCL-D10
User’s
Guide
Local Languag
—
English*
Allows you to change the
LCD language for your
country.
See
Quick
Setup
Guide
French
(Canada only)
The factory settings are shown in Bold with an asterisk.
164
Choose the receive mode 40
that best suits your needs.
Menu and Features
Fax (
Level1
Level2
Level3
Options
Descriptions
Page
Fax Resolutio
—
—
Standard*
Sets the resolution for
outgoing faxes.
36
Changes the lightness or
darkness of faxes you send.
35
Fine
S.Fine
Photo
Contrast
—
—
Auto*
Light
Dark
Speed Dial
Search
—
Alphabetical
Order
You can dial by pressing only
a few keys (and Start).
57
Numerical Or
der
Outgoing Call
Set Speed Dia
—
—
Stores Speed Dial numbers,
so you can dial by pressing
only a few keys (and Start).
59
Setup Groups
—
—
Sets up a Group number for
Broadcasting.
62
Make a phone
call
—
—
You can choose a number
from the Outgoing Call
history and then make a
telephone call to it, send a
fax to it, add it to Speed Dial,
or delete it.
58
—
—
You can choose a number
from the Caller ID history and
then make a telephone call
to it, send a fax to it, add it to
Speed Dial, or delete it.
58
—
—
You can send the same fax
message to more than one
fax number.
34
—
On
Sets the time of day in
24-hour format that the
delayed faxes will be sent.
37
Combines delayed faxes to
the same fax number at the
same time of day into one
transmission.
37
You can send a fax without
using the memory.
36
Send a fax
Add to Speed
Dial
Delete
Caller ID his
t.
Make a phone
call
Send a fax
Add to Speed
Dial
Delete
Broadcasting
Add Number
Speed Dial
Complete
Delayed Fax
—
Off*
Batch TX
—
—
On
Off*
Real Time TX
—
—
On
Off*
The factory settings are shown in Bold with an asterisk.
165
Level1
Level2
Level3
Options
Descriptions
Page
Polled TX
—
—
On
Sets up your machine with
an document to be retrieved
by another fax machine.
83
Sets up your machine to poll
another fax machine.
82
If you are having difficulty
sending faxes overseas, set
this to On.
37
Adjust the scan area of the
scanner glass to the size of
the document.
33
You can save your fax
settings.
38
You can restore all settings
to the factory settings.
38
Off*
—
Polling RX
—
On
Off*
Overseas Mode
—
—
On
Off*
—
Scan Size
—
A4
Letter*
Set New Defau
lt
—
—
Yes
Factory Reset
—
—
Yes
No
No
The factory settings are shown in Bold with an asterisk.
Scan (
Level1
Option1
Option2
Option3
Descriptions
Page
Scan to E-ma
il
—
—
—
You can scan ablack & white
or acolor document into your
E-mail application.
Scan to Imag
—
—
—
You can scan acolor picture
into your graphics
application.
See
Software
User's
Guide
on the
CD-ROM
Scan to OCR
—
—
—
You can have your text
document converted to an
editable text file.
Scan to File
—
—
—
You can scan a black & white
or a color document into your
computer.
Scan to Medi
a (when a
memory card or
USB Flash
memory drive is
inserted)
150dpi Color*
PDF*/JPEG
(File Name)
300dpi Color
PDF*/JPEG
XXXXXXXX
600dpi Color
PDF*/JPEG
You can choose the scan
resolution, file format and
enter a file name for your
document.
200x100dpi B/W
TIFF*/PDF
200dpi B/W
TIFF*/PDF
The factory settings are shown in Bold with an asterisk.
166
108
Menu and Features
Copy (
Level1
Level2
Level3
Options
Descriptions
Page
Quality
—
—
Fast
Choose the Copy resolution
for your type of document.
87
You can choose the
enlargement or reduction
ratio for your type of
document.
87
Choose the paper type that
matches the paper in the
tray.
90
Choose the paper size that
matches the paper in the
tray.
90
Adjusts the brightness of
copies.
89
Normal*
Best
Enlarge/Reduc
—
—
50%
69% A4iA5
78% LGLiLTR
83% LGLiA4
93% A4iLTR
97% LTRiA4
100%*
104% EXEiLTR
142% A5iA4
186% 4"x6"iLT
198% 4"x6"iA4
200%
Custom(25-400
%)
Paper Type
—
—
Plain Paper*
Inkjet Paper
Brother Photo
Other Photo
Transparency
Paper Size
—
—
Letter*
Legal
A4
A5
4"x6"
Brightness
—
—
Light
+2
+1
-1
-2
Dark
The factory settings are shown in Bold with an asterisk.
167
Level1
Level2
Level3
Contrast
—
—
Options
+2
+1
Descriptions
Page
Adjusts the contrast of
copies.
90
Adjusts the amount of Red
in copies.
90
-1
-2
—
RED Adjust
+2
+1
-1
-2
—
GREEN Adjust
+2
+1
Adjusts the amount of
Green in copies.
-1
-2
—
BLUE Adjust
+2
+1
Adjusts the amount of Blue
in copies.
-1
-2
Stack/Sort
—
—
Stack*
Page Layout
—
—
Off(1in1)*
Sort
2in1(P)
You can choose to stack or
sort multiple copies.
89
You can make N in 1 or
Poster copies.
88
You can save your copy
settings.
91
You can restore all settings
to the factory settings.
91
2in1(L)
4in1(P)
4in1(L)
Poster(3x3)
Set New Defau
lt
—
Factory Reset
—
—
Yes
No
—
Yes
No
The factory settings are shown in Bold with an asterisk.
168
Menu and Features
PhotoCapture (
Level1
Level2
Level3
Options
Descriptions
Page
View Photo(s)
—
—
See the print
settings in the
following table.
You can preview your
photos on the LCD.
97
Print Index
Paper Type
—
Plain Paper*
You can print a thumbnail
page.
98
Inkjet Paper
Brother Photo
Other Photo
Paper Size
—
Print Photos
—
—
Photo Effects
Auto Correct
—
Letter*
A4
See the print
settings in the
following table.
Enhance SkinTone
You can print an individual
image.
98
You can adjust your photos
with these settings.
99
Enhance Scene
ry
Remove Red-Ey
Monochrome
Sepia
Search by Dat
—
—
—
You can search your
photos from date.
101
Print All Pho
tos
—
—
See the print
settings in the
following table.
You can print all photos in
your memory card or USB
Flash memory drive.
102
Slide show
—
—
—
The machine starts Slide
Show of your photos.
102
Trimming
—
—
—
You can trim your photo
and print a part of the
image.
103
169
Print Settings
Option1
Option2
Option3
Option4
Descriptions
Page
Print Quality
Normal
—
—
Choose the print quality.
105
—
—
Choose the paper type.
105
(When A4 or
Letter is chosen)
—
Choose the paper and print
size.
105
—
—
Adjusts the brightness.
106
—
—
Adjusts the contrast.
106
Adjusts the hue of the white
areas.
106
Photo*
Paper Type
Plain Paper
Inkjet Paper
Brother Photo
Other Photo*
Paper Size
Letter
4"x 6"*
5"x 7"
A4
4"x 3"
5"x 3.5"
6"x 4"
7"x 5"
8"x 6"
Max. Size*
Brightness
(Does not appear
whenPhoto Eff
ects is chosen.)
Light
+2
+1
-1
-2
Dark
Contrast
(Does not appear
whenPhoto Eff
ects is chosen.)
+2
+1
-1
-2
True2Life
On
(Does not appear
whenPhoto Eff
ects is chosen.)
Off*
White Balance
+2
+1
-1
-2
Sharpness
+2
+1
Enhances the detail of the
image.
-1
-2
Color Density
+2
+1
-1
-2
The factory settings are shown in Bold with an asterisk.
170
Adjusts the total amount of
color in the image.
Menu and Features
Option1
Option2
Option3
Option4
Descriptions
Page
Cropping
On*
—
—
Crops the image around the
margin to fit the paper size
or print size. Turn this
feature off if you want to
print whole images or
prevent unwanted
cropping.
107
—
—
Expands the printable area
to fit the edges of the paper.
107
—
—
You can save your print
settings.
107
—
—
You can restore all the
settings to factory settings.
107
Off
Borderless
On*
Off
Set New Defau
lt
Yes
Factory Reset
Yes
No
No
The factory settings are shown in Bold with an asterisk.
171
Entering Text
Press l, # or 0, repeatedly until you see the
special character or symbol you want.
When you are setting certain menu
selections, such as the Station ID, you may
need to enter text into the machine. Most dial
pad keys have three or four letters printed on
keys. The keys for 0, # and l do not have
printed letters because they are used for
special characters.
By pressing the proper dial pad key
repeatedly, you can access the character you
want.
Press
Key
one
time
two
times
three
times
four
times
Putting spaces
To enter a space in a fax number, press c
once between numbers. To enter a space in
a name, press c twice between characters.
Making corrections
If you entered an incorrect letter and want to
change it, press d to move the cursor under
the incorrect character. Then
pressClear/Back. Re-enter the correct
character. You can also back up and insert
letters.
Repeating letters
If you need to enter a letter that is on the
same key as the letter before, press c to
move the cursor to the right before you press
the key again.
172
Special characters and symbols
Press l
for
(space) ! " # $ % & ' ( ) l
+,-./m
Press #
for
:;<=>?@[]^_
Press 0
for
ÉÀÈÊÎÇËÖ0
D
Specifications
General
Memory Capacity
32 MB
ADF (automatic document
feeder)
For best results we recommend:
Up to 10 pages
Temperature: 68° F - 86° F (20° C - 30° C)
Humidity: 50% - 70%
Paper: [20 lb (80 g/m2)] A4 or Letter size
Paper Tray
100 Sheets [20 lb (80 g/m )]
Printer Type
Ink Jet
Print Method
Black:
Piezo with 94 × 1 nozzle
Color:
Piezo with 94 × 3 nozzles
LCD (liquid crystal display) (MFC-685CW) 3.3 in. (83.8 mm) Color LCD
(MFC-885CW) 4.2 in. (106.7 mm) Color LCD
Power Source
AC 100 to 120 V 50/60 Hz
Power Consumption
(MFC-685CW)
Off Mode:
Average 6 W
Standby:
Average 7 W
Operating:
Average 31 W
(MFC-885CW)
Off Mode:
Average 6.5 W
Standby:
Average 10 W
Operating:
Average 35 W
173
Dimensions
(MFC-685CW)
14.6 in.
(370 mm)
7.1 in.
(180 mm)
15.7 in.
(398 mm)
13.8 in.
(351 mm)
18.4 in.
(468 mm)
17.4 in.
(443 mm)
(MFC-885CW)
14.6 in.
(370 mm)
7.1 in.
(180 mm)
Weight
13.8 in.
(351 mm)
18.7 in.
(476 mm)
17.4 in.
(443 mm)
MFC-685CW
18.5 lb (8.4 kg)
MFC-885CW
19.2 lb (8.7 kg)
Noise
Operating:
50 dB or less 1
Temperature
Operating:
50° F to 95° F (10 to 35° C)
Best Print Quality:
68° F to 91° F (20 to 33° C)
Operating:
20 to 80% (without condensation)
Best Print Quality:
20 to 80% (without condensation)
Humidity
15.7 in.
(398 mm)
This depends on printing conditions.
174
Specifications
Print media
Paper Input
Paper Tray
„ Paper type:
Plain paper, inkjet paper (coated paper), glossy paper 2,
transparencies 1 2 and envelopes
„ Paper size:
Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes
(commercial No.10, DL, C5, Monarch, JE4),
Photo 2L 5"×7", Index card and Post card 3.
Width: 3.5 in. (89 mm) - 8.5 in. (216 mm)
Height: 5.0 in. (127 mm) - 14.0 in. (356 mm)
For more details, see Paper weight, thickness and
capacity on page 14.
„ Maximum paper tray capacity: Approx. 100 sheets of
20 lb (80 g/m2) plain paper
Photo Bypass Tray (USA)
Photo Paper Tray (Canada)
„ Paper type:
Plain paper, inkjet paper (coated paper) and glossy
paper 2
„ Paper size:
Photo 4×6 in. and Photo L 3.5×5 in.
Width: 3.5 in. (89 mm) - 4.0 in. (101.6 mm)
Height: 5.0 in. (127 mm) - 6.0 in. (152.4 mm)
„ Maximum paper tray capacity: Approx. 20 sheets
Paper Output
Up to 50 sheets of 20 lb (80 g/m2) plain paper (face up print
delivery to the output paper tray) 2
Use only transparencies recommended for inkjet printing.
For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately
after they exit the machine to avoid smudging.
See Paper type and size for each operation on page 13.
175
Fax
Compatibility
ITU-T Group 3
Coding System
MH/MR/MMR/JPEG
Modem Speed
Automatic Fallback
14400 bps
Document Size
ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm)
ADF Height: 5.8 in. to 14 in. (148 mm to 355.6 mm)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Height: Max. 11.7 in. (297 mm)
Scanning Width
8.2 in. (208 mm)
Printing Width
8.03 in. (204 mm)
Gray Scale
256 levels
Polling Types
Standard, Sequential: (Black only)
Contrast Control
Automatic/Light/Dark
(manual setting)
Resolution
„ Horizontal 203 dot/in. (8 dot/mm)
„ Vertical
Standard
98 line/in. (3.85 line/mm) (Monochrome)
196 line/in. (7.7 line/mm) (Color)
Fine
196 line/in. (7.7 line/mm) (Monochrome/Color)
Photo
196 line/in. (7.7 line/mm) (Monochrome)
Superfine
392 line/in. (15.4 line/mm) (Monochrome)
Speed Dial
MFC-685CW
80 stations × 2 numbers
MFC-885CW
100 stations × 2 numbers
Groups
Broadcasting 3
Up to 6
MFC-685CW
210 stations
MFC-885CW
250 stations
Automatic Redial
1 time after 5 minutes
Ring Delay
0, 1, 2, 3 or 4 rings
Communication Source
Public switched telephone network.
176
Specifications
Memory Transmission
Up to 480 1/400 2 pages
Out of Paper Reception
Up to 480 1/400 2 pages
‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code).
Specifications and printed materials are subject to change without prior notice.
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications
and printed materials are subject to change without prior notice.
Black & White only
177
Message Center
Message Center
Yes
ICM Recording Time
Max. 29 minutes / Max. 99 messages
(Max.180 secs / 1 message)
Toll Saver
Yes
Recording Conversation
(MFC-685CW only)
Yes
OGM
Yes
OGM Recording Time
20 secs
178
Specifications
Digital Cordless Handset (MFC-885CW only)
Cordless handsetCordless handset (BCL-D10)
Frequency
5.8 GHz
Technology
FHSS (Frequency Hopping Spread Spectrum)
Multi Handset Capability
Up to 4 handsets
Dimensions
6.06 in.
(154 mm)
1.24 in.
(31.6 mm)
Weight (including battery)
1.95 in.
(49.6 mm)
5.43 oz (154 g)
LCD (liquid crystal display) 16-Digit, 3-Line (+1-Line for Pict), Backlit (Orange)
Charge Indicator
Yes (LED)
Full Charge Time
12 hours
While in Use (TALK)
4 hours 1
6 hours 2
While Not in Use (Standby) 200 hours
When Voice Enhance is set to On.
When Voice Enhance is set to Off.
Battery
Type
BCL-BT10
Rating
Ni-MH 3.6 V 730 mAh
179
Copy
Color/Black
Yes/Yes
Document Size
ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm)
ADF Height: 5.8 in. to 14 in. (148 mm to 355.6 mm)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Height: Max. 11.7 in. (297 mm)
Copy Width: Max. 8.26 in. (210 mm)
Copy Speed
Black: Up to 22 pages/minute (Letter paper) 1
Color: Up to 20 pages/minute (Letter paper) 1
Multiple Copies
Stacks/Sorts up to 99 pages
Enlarge/Reduce
25% to 400% (in increments of 1%)
Resolution
(Black & White)
„ Scans up to 600×1200 dpi
„ Prints up to 1200×1200 dpi
(Color)
„ Scans up to 600×1200 dpi
„ Prints up to 600×1200 dpi
Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document.
180
Specifications
PhotoCapture Center®
Available Media 1
CompactFlash®
(Type I only)
(Microdrive™ is not compatible)
(Compact I/O cards such as Compact LAN card and
Compact Modem card are not supported.)
Memory Stick®
Memory Stick Pro™
(Not available for music data with MagicGate™)
Memory Stick Duo™ with adapter
MultiMediaCard™
Secure Digital™
miniSD™ with adapter
xD-Picture Card™ 2
USB Flash memory drive 3
Resolution
File Extension
(Media Format)
(Image Format)
Up to 1200 × 2400 dpi
DPOF, EXIF, DCF
Photo Print:JPEG 4
Scan to Card:JPEG, PDF (Color)
TIFF, PDF (Black)
Color Enhancement
True2Life®
Photo Enhance
Auto Correct, Enhance Skin-Tone, Enhance Scenery,
Remove Red-Eye, Monochrome and Sepia
Number of Files
Up to 999 files
(The folder inside memory cards or USB Flash memory drive
is also counted)
Folder
File must be in the 4th folder level of the memory card or
USB Flash memory drive.
Borderless
Letter, A4, Photo 4" × 6", Photo 5" × 7" 5
Memory cards, adapters and USB Flash memory drive are not included.
xD-Picture Card™ Conventional Card from 16MB to 512MB
xD-Picture Card™ Type M from 256MB to 2GB
xD-Picture Card™ Type H from 256MB to 2GB
USB 2.0 Standard
USB Mass Storage standard from 16 MB to 8 GB
Support format: FAT12/FAT16/FAT32
Progressive JPEG format is not supported.
See Paper type and size for each operation on page 13.
181
PictBridge
Compatibility
Supports the Camera & Imaging Products Association
PictBridge standard CIPA DC-001.
VIsit http://www.cipa.jp/pictbridge for more information.
Interface
182
USB direct interface
Specifications
Scanner
Color/Black
Yes/Yes
TWAIN Compliant
Yes (Windows® 2000 Professional/XP/XP Professional x64
Edition/Windows Vista™)
Mac OS® X 10.2.4 or greater
WIA Compliant
Yes (Windows® XP 1/Windows Vista™)
Color Depth
36 bit color Processing (Input)
24 bit color Processing (Output)
(Actual Input: 30 bit color/Actual Output: 24 bit color)
Resolution
Up to 19200 × 19200 dpi (interpolated)
Up to 600 × 2400 dpi (optical)
Scanning Speed
Black: Up to 3.59 sec.
Color: Up to 5.66 sec.
(Letter size at 100 × 100 dpi)
Document Size
ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm)
ADF Height: 5.8 in. to 14 in. (148 mm to 355.6 mm)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Height: Max. 11.7 in. (297 mm)
Scanning Width
8.26 in. (210 mm)
Gray Scale
256 levels
Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®
XP Professional x64 Edition.
Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows® XP and Windows Vista™ (resolution
up to 19200 × 19200 dpi can be selected by using the Brother scanner utility)
183
Printer
Printer Driver
Windows® 2000 Professional/XP/XP Professional x64
Edition/Windows Vista™ driver supporting Brother
Native Compression mode
Mac OS ® X 10.2.4 or greater : Brother Ink Driver
Resolution
Up to 1200 × 6000 dpi 1
1200 × 2400 dpi
1200 × 1200 dpi
600 × 600 dpi
600 × 300 dpi
600 × 150 dpi
Print Speed
Up to 30 pages/minute (Black) 2
Up to 25 pages/minute (Color) 2
Printing Width
8.26 in. [8.5 in. (borderless) 3] 5
210 mm [216 mm (borderless) 3] 5
Disk-Based Fonts
35 TrueType
Borderless
Letter, A4, A6, Photo 4"×6", Index Card,
Photo L 3.5"×5", Photo 2L 5"×7", Post Card 4
Output image quality varies based on many factors including, but not limited to input image resolution and quality and
print media.
Based on Brother standard pattern.
Letter size in draft mode.
When you set the Borderless feature to On.
See Paper type and size for each operation on page 13.
When printing on letter size paper.
184
Specifications
Interfaces
USB
A USB 2.0 interface cable that is no longer than 6 feet (2.0 m). 1 2
LAN cable 3
Ethernet UTP cable category 5 or greater.
Wireless LAN
Your machine supports IEEE 802.11b/g wireless communication
with your wireless LAN using Infrastructure mode or a wireless
Peer-to-Peer connection in Ad-hoc Mode.
Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the
maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1
interface.
Third party USB ports are not supported for Macintosh®.
See the Network User's Guide for detailed network specifications.
185
Computer requirements
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
Operating Systems
Windows® 1, 5 2000
Professional
XP Home
XP
Professional
XP
Professional
x64 Edition
Supported
Interface
Functions
Minimum
Processor
Printing,
PC-FAX
Send 4
USB
Intel®
10/100
Pentium® II or
BASE-TX
AMD equivalent
Wireless
Scanning,
Removable 802.11 b/g
Disk 3
AMD Opteron™
Required
Recommended
HARD Disk
RAM
Space
256MB
480MB
512MB
AMD Athlon™ 64
Intel® Xeon™
with
Intel® EM64T
Intel® Pentium® 4
with Intel® EM64T
Vista™
Mac® 6
OS X 10.2.4
or greater
1 GHz 32-bit
(x86) or 64-bit
(x64) processor
Printing,
PC-FAX
Send 4
PowerPC
USB 2
G4/G5, Intel®
10/100
BASE-TX Core™
Solo/Duo
Wireless
1GB
1.1GB
256MB
480MB
Scanning,
Removable 802.11 b/g PowerPC G3
350MHz
Disk 3
Conditions:
Microsoft® Internet Explorer 5.5 or greater.
Third party USB ports are not supported.
Removable disk is a function of PhotoCapture
Center®.
PC Fax supports black and white faxing only.
PaperPort™ 11SE supports Microsoft® SP4 or
higher for Windows® 2000 and SP2 or higher for XP.
Presto!® PageManager ® on the CD-ROM
supports Mac OS X 10.3.9 or higher. For Mac OS
X 10.2.4-10.3.8 Presto!® PageManager® is
available as a download from the Brother
Solutions Center.
186
For the latest driver updates, visit
www.brother.com.
All trademarks, brand and product names are
property of their respective companies.
Specifications
Consumable items
Ink
The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
Service Life of Ink
Cartridge
The first time you install the ink cartridges the machine will use extra
ink to fill the ink delivery tubes. This is a one-time process that
enables high quality printing. Afterward, replacement ink cartridges
will print the specified number of pages.
Replacement Ink Cartridges
Standard Black - Approximately 500 pages at 5% coverage
Yellow, Cyan and Magenta - Approximately 400 pages at 5%
coverage
„ The above figures are based upon the following assumptions:
„ Continuous printing at a resolution of 600 × 600 dpi in normal
mode after installing new ink cartridge;
„ The printing frequency;
„ The number of pages printed;
„ Periodic, automatic, print head assembly cleaning (Your
machine will clean the print head assembly periodically. This
process will use a small amount of ink); and,
„ Ink remaining in cartridge identified as ‘empty’ (It is necessary to
leave a small amount of ink in the ink cartridge to prevent air
from drying out and damaging the print head assembly).
Replacement
Consumables
 LC51BK,  LC51C,
 LC51M,  LC51Y
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful“and “long
lasting” print results.
When you print photo images, Brother recommends Innobella™
glossy photo paper (BP61GL series) for high quality. Brilliant prints
are made easier with Innobella™ Ink and paper.
187
Network (LAN)
LAN
You can connect your machine to a network for Network Printing,
Network Scanning and PC Fax Send and PC Fax Receive 1
(Windows® only). Also included is Brother BRAdmin Light 2
Network Management software.
Support for
Windows® 2000 Professional/XP/XP Professional x64
Edition/Windows Vista™
Mac OS ® X 10.2.4 or greater
Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN)
IEEE 802.11 b/g (Wireless LAN)
Protocols
TCP/IP
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), NetBIOS Name
Resolution, WINS DNS Resolver, LPR/LPD, Custom Raw
Port/Port9100, FTP Server, mDNS, Web Services, TELNET,
SNMP, TFTP, LLTD
Network Security
SSID/ESSID, 128 (104) / 64 (40) bit WEP, WPA/WPA2-PSK
(TKIP/AES)
SecureEasySetup™
Yes (simple setup with your SecureEasySetup™-capable access
point/router)
AOSS
Yes (simple setup with your AOSS-capable access point/router)
See the Computer Requirements chart on page 186.
If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is
available as a download from http://solutions.brother.com.
188
E
Glossary
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of
these features depends on the model you purchased.
ADF (automatic document feeder)
The document can be placed in the ADF
and scanned one page at a time
automatically.
Auto Reduction
Reduces the size of incoming faxes.
Automatic Redial
A feature that enables your machine to
redial the last fax number after five
minutes if the fax did not go through
because the line was busy.
Backup Print
Your machine prints a copy of every fax
that is received and stored in memory.This
is a safety feature so you will not lose
messages during a power failure.
Batch Transmission
(Black and white faxes only) As a cost
saving feature, all delayed faxes to the
same fax number can be sent as one
transmission.
Beeper Volume
Volume setting for the beep when you
press a key or make an error.
Brightness
Changing the Brightness makes the whole
image lighter or darker.
Broadcasting
The ability to send the same fax message
to more than one location.
Caller ID
A service purchased from the telephone
company that lets you see the number (or
name) of the party calling you.
CNG tones
The special tones (beeps) sent by fax
machines during automatic transmission
to tell the receiving machine that a fax
machine is calling.
Coding method
Method of coding the information
contained in the document. All fax
machines must use a minimum standard
of Modified Huffman (MH). Your machine
is capable of greater compression
methods, Modified Read (MR), Modified
Modified Read (MMR) and JPEG, if the
receiving machine has the same
capability.
Communication error (Comm. Error)
An error during fax sending or receiving,
usually caused by line noise or static.
Compatibility group
The ability of one fax unit to communicate
with another. Compatibility is assured
between ITU-T Groups.
Contrast
Setting to compensate for dark or light
documents, by making faxes or copies of
dark documents lighter and light
documents darker.
Delayed Fax
Sends your fax at a specified time later.
Distinctive Ring
A subscriber service purchased from the
telephone company that gives you
another telephone number on an existing
telephone line. The Brother machine uses
the new number to simulate a dedicated
fax line.
189
Dual Access
Your machine can scan outgoing faxes or
scheduled jobs into memory at the same
time it is sending a fax from memory or
receiving or printing an incoming fax.
Easy Receive
Enables your machine to respond to CNG
tones if you interrupt a fax call by
answering it.
ECM (Error Correction Mode)
Detects errors during fax transmission
and resends the pages of the fax that had
an error.
Extension telephone
A telephone using the same line as your
fax but plugged into a separate wall jack.
Fine resolution
Resolution is 203 × 196 dpi. It is used for
small print and graphs.
Gray Scale
The shades of gray available for copying,
scanning and faxing photographs.
Group number
A combination of Speed Dial numbers that
are stored in a Speed Dial location for
Broadcasting.
Help list
A printout of the complete Menu table that
you can use to program your machine
when you do not have the User's Guide
with you.
External telephone
A telephone that is plugged into the EXT
jack of your machine.
Fax Journal
Lists information about the last 200
incoming and outgoing faxes. TX means
Transmit. RX means Receive.
F/T Ring Time
The length of time that the Brother
machine rings (when the Receive Mode
setting is Fax/Tel) to notify you to pick up
a voice call that it answered.
Innobella™
Innobella™ is a range of genuine
consumables offered by Brother.For best
quality results Brother recommends
Innobella™ Ink and Paper.
Fax Forwarding
Sends a fax received into the memory to
another pre-programmed fax number.
Journal Period
The pre-programmed time period
between automatically printed Fax
Journal Reports. You can print the Fax
Journal on demand without interrupting
the cycle.
Fax Receive Code
Press this code (l 5 1) when you answer
a fax call on an extension or external
telephone.
Fax Storage
You can store received faxes in memory.
Fax tones
The signals sent by sending and receiving
fax machines while communicating
information.
Fax/Tel
You can receive faxes and telephone
calls. Do not use this mode if you are
using a telephone answering device
(TAD).
190
LCD (liquid crystal display)
The display screen on the machine that
shows interactive messages during OnScreen Programming and shows the date
and time when the machine is idle.
Manual fax
Depending on your model, you can lift the
handset, cordless handset, or handset of
the external telephone or you can press
Hook or Speaker Phone to hear the
receiving fax machine answer before you
press Black Start or Color Start to begin
sending.
Glossary
Menu mode
Programming mode for changing your
machine's settings.
Pulse (Canada only)
A form of rotary dialing on a telephone
line.
OCR (optical character recognition)
Quick Dial List
A listing of names and numbers stored in
Speed Dial memory, in numerical order.
®
®
The bundled ScanSoft PaperPort SE
with OCR or Presto!® PageManager®
software application converts an image of
text to text you can edit.
Out of Paper Reception
Receives faxes into the machine's
memory when the machine is out of paper.
Overseas Mode
Makes temporary changes to the fax
tones to accommodate noise and static on
overseas telephone lines.
Paging
This feature enables your machine to call
your pager when a fax is received into its
memory. The machine will also page for
voice messages.
Pause
Allows you to place a 3.5 second delay in
the dialing sequence stored on
Speed Dial numbers. Press
Redial/Pause as many times as needed
for longer pauses.
PhotoCapture Center®
Allows you to print digital photos from your
digital camera at high resolution for photo
quality printing.
Photo resolution (B&W only)
A resolution setting that uses varying
shades of grayfor the best representation
of photographs.
PictBridge
Allows you to print photos directly from
your digital camera at high resolution for
photo quality printing.
Polling
The process of a fax machine calling
another fax machine to retrieve waiting fax
messages.
Real Time Transmission
When memory is full, you can send faxes
in real time.
Remaining jobs
You can check which jobs are waiting in
memory and cancel jobs individually.
Remote Access Code
Your own four-digit code (---l) that allows
you to call and access your machine from
a remote location.
Remote Retrieval Access
The ability to access your machine
remotely from a touch tone telephone.
Resolution
The number of vertical and horizontal lines
per inch. See: Standard, Fine, Super Fine
and Photo.
Ring Delay
The number of rings before the machine
answers in Fax Only and Fax/Tel
modes.
Ring Volume
Volume setting for the machine's ring.
Scanning
The process of sending an electronic
image of a paper document into your
computer.
Scan to Media
You can scan a black & white or color
document into a memory card or USB
Flash memory drive. Black & white
images can be in TIFF or PDF file format
and color images can be in PDF or JPEG
file format.
191
Search
An electronic, numerical or alphabetical
listing of stored Speed Dial and Group
numbers.
True2Life®
Adjusts the color in the image for better
print quality by improving sharpness,
white balance and color density.
Speed Dial
A pre-programmed number for easy
dialing. You must press Speed Dial, the
two digit code, and Black Start or
Color Start to start the dialing process.
User Settings
A printed report that shows the current
settings of the machine.
Standard resolution
203 × 97 dpi. It is used for regular size text
and quickest transmission.
Station ID
The stored information that appears on
the top of faxed pages. It includes the
sender's name and fax number.
Super Fine resolution (B&W
392 × 203 dpi. Best for very small print
and line art.
TAD (telephone answering device)
You can connect an external device or
answering machine to the EXT. jack of
your machine.
Telephone Answer Code
(For Fax/Tel mode only)
When the machine answers a voice call, it
pseudo/double-rings. You can pick up at
an extension telephone by pressing this
code (# 5 1).
Temporary settings
You can choose certain options for each
fax transmission and copy without
changing the default settings.
Tone
A form of dialing on the telephone line
used for Touch Tone telephones.
Transmission
The process of sending faxes over the
phone lines from your machine to the
receiving fax machine.
Transmission Verification Report
A listing for each fax sent, that shows its
date, time and number.
192
F
Index
Access codes, storing and dialing ............64
Accessories and supplies ......................... iii
ADF (automatic document feeder) .... 10, 32
Answering machine (TAD) .......................51
connecting ............................................52
Apple® Macintosh®
See Software User's Guide on the
CD-ROM. ..................................................
Automatic
fax receive ............................................40
Easy Receive .....................................43
Broadcasting ............................................34
setting up Groups for ............................62
Brother
accessories and supplies ....................... iii
Brother numbers ...................................... i
Customer Service .................................... i
FAQs (frequently asked questions) ......... i
fax back system ...................................... ii
product support ........................................ i
Solutions Center ...................................... i
warranties ...................................iv, vi, viii
Caller ID ...................................................49
print list .................................................51
view list .................................................50
Canceling
Fax Forwarding .............................. 76, 78
Fax Preview ..........................................76
Fax Storage ..........................................76
jobs awaiting redial ...............................37
Paging ............................................ 76, 78
PC Fax Receive ....................................76
Cleaning
paper pick-up roller .............................148
print head ............................................149
printer platen .......................................148
scanner ...............................................147
Connecting
external TAD ........................................ 51
external telephone ................................ 55
two-line external TAD or telephone ...... 54
Consumable items ................................. 187
Control panel overview .............................. 6
ControlCenter
See Software User's Guide on the
CD-ROM. .................................................
Copy
brightness ............................................. 89
color saturation ..................................... 90
contrast ................................................ 90
enlarge/reduce ..................................... 87
enter Copy mode .................................. 86
multiple ................................................. 86
out of memory ...................................... 91
page layout (N in 1) .............................. 88
paper size ............................................. 90
paper type ............................................ 90
quality ................................................... 87
return to default .................................... 91
set new default ..................................... 91
single .................................................... 86
sort (ADF only) ..................................... 89
using ADF ............................................ 89
using scanner glass ............................. 11
Using the ADF ...................................... 10
Cordless handset (MFC-885CW only)
See Digital Cordless Handset BCL-D10
User’s Guide. ...........................................
Cordless phone ....................................... 55
Custom telephone features on a single
line ......................................................... 133
Dialing
a pause ................................................ 59
access codes and credit card
numbers ............................................... 64
Caller ID history .................................... 58
Groups ................................................. 34
manual ................................................. 57
Outgoing Call ....................................... 58
Speed Dial ............................................ 57
193
Direct printing
from a non-PictBridge camera ............112
from a PictBridge camera ...................110
Distinctive Ring ........................................47
setting ring pattern ................................48
turning off ..............................................49
Document
loading ........................................... 10, 11
Dual Access .............................................36
Easy Receive ...........................................43
Envelopes ................................... 13, 14, 17
Error messages on LCD ........................136
Comm. Error .......................................136
Ink Empty ............................................137
Near Empty .........................................137
No Paper Fed ......................................138
Not Registered ......................................57
Out of Memory ....................................138
while scanning a document ................91
Unable to Clean ..................................139
Unable to Init. ......................................139
Unable to Print ....................................139
Unable to Scan ...................................139
Unable to use Phone ..........................139
Extension telephone, using ......................55
External telephone, connecting ................55
Fax codes
changing ........................................ 56, 77
Fax Receive Code ......................... 43, 55
Remote Access Code ...........................77
Telephone Answer Code ......................55
using .....................................................55
Fax Forwarding
changing remotely .......................... 78, 79
programming a number .........................70
Fax Storage .............................................72
printing from memory ............................44
turning off ..............................................76
turning on ..............................................72
Fax, from PC
See Software User's Guide on the
CD-ROM. ..................................................
194
Fax, stand-alone
receiving ............................................... 40
at end of conversation ................. 41, 44
difficulties ................................ 130, 132
Easy Receive .................................... 43
F/T Ring Time, setting ....................... 42
Fax Forwarding ................................. 78
Fax Preview ................................ 72, 73
from extension telephone .................. 55
into PC .............................................. 74
Paging ............................................... 71
printing from memory ........................ 44
Receive Mode, choosing ................... 40
reducing to fit on paper ..................... 44
retrieving from a remote site ........ 78, 79
Ring Delay, setting ............................ 42
telephone line interference .............. 144
sending ........................................... 32, 82
at end of conversation ....................... 38
Broadcasting ..................................... 34
canceling from memory ..................... 37
color fax ............................................. 33
contrast ............................................. 35
delayed batch transmission ............... 37
delayed fax ........................................ 37
enter Fax mode ................................. 32
from memory (Dual Access) .............. 36
from scanner glass ............................ 33
manual .............................................. 38
overseas ............................................ 37
Real Time Transmission .................... 36
Resolution ......................................... 36
return to factory setting ..................... 38
set new default .................................. 38
telephone line interference .............. 144
Fax/Tel mode
Announcement ..................................... 65
answering at extension telephones ...... 55
double-ringing (voice calls) ................... 42
F/T Ring Time ....................................... 42
Fax Receive Code ................................ 55
Ring Delay ............................................ 42
Telephone Answer Code ...................... 55
FCC notices ........................................... 124
Gray scale ..................................... 176, 183
Groups for Broadcasting ......................... 62
H
Ink cartridges
checking ink volume ...........................151
ink dot counter ....................................144
replacing .............................................144
Innobella™ .............................................187
Message Center mode
erasing messages ................................ 67
Fax/Tel announcement (F/T OGM) ...... 66
outgoing message (Msg Ctr OGM) ...... 65
playing voice messages ....................... 67
recording a conversation ...................... 69
setting toll saver ................................... 68
setting up ........................................ 65, 66
Mode, entering
Copy ..................................................... 86
Fax ....................................................... 32
PhotoCapture ......................................... 7
Scan ....................................................... 7
Multi-line connections (PBX) ................... 54
Jams
document ............................................141
paper ...................................................141
Network
Printing
See Network User's Guide on the
CD-ROM. ..............................................
Scanning
See Software User's Guide on the
CD-ROM. ..............................................
Help
LCD messages ...................................156
using Mode and menu keys .............156
Menu Table ................................ 156, 157
LCD (liquid crystal display) ....................156
Brightness ...................................... 27, 28
Contrast ................................................27
Dim Timer .............................................28
Help List ................................................81
Off Timer ...............................................28
On/Off key ............................................... 21
Outgoing Message (Msg Ctr OGM) ......... 65
Macintosh®
See Software User's Guide on the
CD-ROM. ..................................................
Maintenance, routine
replacing ink cartridges .......................144
Manual
dialing ...................................................57
receive ..................................................40
transmission ..........................................38
Memory Security ......................................30
Memory Storage ....................................156
Menu Table ............................................156
Packing the machine ............................. 153
Paging ..................................................... 71
Paper .........................................12, 17, 175
capacity ................................................ 14
loading ......................................15, 17, 18
printable area ....................................... 20
size ....................................................... 23
size of document .................................. 10
type ................................................ 13, 23
PaperPort™ 11SE with OCR
See Software User's Guide on the
CD-ROM and PaperPort™ 11SE with
OCR How-to-Guides. ...............................
Photo Bypass Tray (USA) ....................... 18
Photo Paper Tray (Canada) .................... 18
195
PhotoCapture Center®
Adding Effect .........................................99
Borderless ...........................................107
CompactFlash® .....................................94
Cropping .............................................107
DPOF printing .....................................103
from PC
See Software User's Guide on the
CD-ROM. ...............................................
Memory Stick Pro™ ..............................94
Memory Stick® ......................................94
MultiMediaCard™ .................................94
Photo Effects
Auto Correct .......................................99
Enhance Scenery ...............................99
Enhance Skin-Tone ...........................99
Monochrome ....................................100
Remove Red-Eye .............................100
Sepia ................................................101
Preview photos .....................................97
Print settings
Brightness ........................................106
Contrast ...........................................106
Paper type & size .............................105
Quality ..................................... 104, 105
Return to factory setting ...................107
Set new default ................................107
Printing
all photos ..........................................102
index ..................................................98
photos ................................................98
Scan to memory card ..........................108
Scan to USB flash memory .................108
Search from Date ................................101
SecureDigital™ .....................................94
Slide-Show ..........................................102
specifications ......................................181
Trimming .............................................103
xD-Picture Card™ .................................94
PictBridge
DPOF Printing .....................................111
Power failure ..........................................156
Presto!® PageManager®
See Help in Presto!® PageManager® .......
196
Print
difficulties .................................... 130, 132
drivers ................................................. 184
fax from memory .................................. 44
paper jams .......................................... 141
report .................................................... 81
resolution ............................................ 184
specifications ...................................... 184
Printing
on small paper ...................................... 19
See Software User's Guide on the
CD-ROM. ..................................................
Programming your machine .................. 156
Quick Dial
Access codes and credit card
numbers ............................................... 64
Broadcasting ........................................ 34
using Groups ..................................... 34
Speed Dial
changing ...................................... 60, 61
setting up by 2-digit location .............. 59
setting up from Caller ID history ........ 61
setting up from outgoing calls ........... 60
using .................................................. 57
Quick-Dial
Group dial
changing ...................................... 60, 61
setting up Groups for Broadcasting ... 62
Search .................................................. 57
Receive Mode ......................................... 40
External TAD ........................................ 40
Fax Only ............................................... 40
Fax/Tel ................................................. 40
Manual .................................................. 40
Redial/Pause ........................................... 58
Reducing
copies ................................................... 87
incoming faxes ..................................... 44
Remote Retrieval ..................................... 77
access code ......................................... 77
commands ............................................ 78
getting your faxes ................................. 79
Remote Setup
See Software User's Guide on the
CD-ROM. ..................................................
Reports ....................................................80
Caller ID List .........................................51
Fax Journal ...........................................81
Journal Period ....................................80
Help List ................................................81
how to print ...........................................81
Network Configuration ..........................81
Quick Dial List .......................................81
Transmission Verification ............... 80, 81
User Settings ........................................81
Resolution
copy ....................................................180
fax .......................................................176
print .....................................................184
scan ....................................................183
setting for next fax ................................36
Ring Delay, setting ...................................42
Safety Instructions ........................ 119, 123
Scannable area ........................................11
Scanning
See Software User's Guide on the
CD-ROM. ..................................................
Serial Number
how to find
............................. See inside front cover
Shipping the machine ............................153
Speed Dial
changing ........................................ 60, 61
storing ...................................................59
Speed-Dial
changing ...............................................61
dialing ...................................................57
TAD (telephone answering device),
external ....................................... 40, 51, 54
connecting ..................................... 51, 52
receive mode ........................................40
recording OGM .....................................53
with two-line jack ...................................54
Telephone line
connections ...........................................52
difficulties ............................................132
interference ........................................ 144
multi-line (PBX) .................................... 54
roll over lines ........................................ 53
two-line telephone system .................... 53
Text, entering ........................................ 172
special characters .............................. 172
Transferring your faxes or Fax Journal
report ..................................................... 139
Transparencies ..........................12, 14, 175
Troubleshooting ..................................... 130
checking ink volume ........................... 151
document jam ..................................... 141
error messages on LCD ..................... 136
if you are having difficulty
copying ............................................ 134
document jam .................................. 141
incoming calls .................................. 133
Network ........................................... 135
phone line or connections ............... 132
PhotoCapture Center® .................... 135
printing ............................................ 130
printing received faxes .................... 132
receiving faxes ................................ 132
scanning .......................................... 134
software ........................................... 134
paper jam ........................................... 141
Two-line telephone system ...................... 53
Volume, setting
beeper .................................................. 24
handset ................................................ 25
volume amplify
(for hearing -impaired) ....................... 25
ring ....................................................... 24
speaker ................................................ 25
Warranties .................................................iv
Canada ................................................. viii
Notice-Disclaimer ................................... iv
USA ........................................................vi
Wireless Network
See Quick Setup Guide and Network
User's Guide on the CD-ROM. .................
World Wide Web .........................................i
197
EQUIPMENT ATTACHMENT LIMITATIONS
(Canada only)
NOTICE
This product meets the applicable Industry Canada technical specifications.
NOTICE
The Ringer Equivalence Number is an indication of the maximum number of devices allowed to
be connected to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs of all the devices
does not exceed five.
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
http://www.brother.com
These machines are made for use in the USA and Canada only. We cannot recommend using
them overseas because it may violate the Telecommunications Regulations of that country and
the power requirements of your multi-function center may not be compatible with the power
available in foreign countries. Using USA or Canada models overseas is at your own risk and
may void your warranty.
LPXXXXXXX
USA/CAN
Printed in China
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