Canon K30254 Wireless LAN Module User Manual end product users manual 2
Canon Inc Wireless LAN Module end product users manual 2
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- 1. end product users manaul 1
- 2. end product users manual 2
end product users manual 2
Printing Maintenance
49
3Open the Canon IJ Printer Utility dialog box.
(1) Select Applications from the Go menu, and then double-click the Utilities folder.
(2) Double-click the Printer Setup Utility icon.
When using Mac OS X v.10.2, double-click the Print Center icon.
(3) Select the name of your printer from the Name list and click Utility.
When using Mac OS X v.10.2, select the name of your printer from the Name list
and click Configure.
(4) Select the name of your printer from the Product list and click Maintenance.
4Print the Nozzle Check Pattern.
(3) Read the message and click Print Check Pattern.
The nozzle check pattern will be printed.
Clicking Initial Check Items displays the items to be checked before
printing the pattern.
5Examine the pattern and take the appropriate action.
See “Examining the Nozzle Check Pattern” on page 50.
(1) Select Test Print from the
pop-up menu.
(2) Click Nozzle Check.
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Printing Maintenance
50
Examining the Nozzle Check Pattern
The nozzle check pattern should appear as follows when ink is discharged properly.
Examine the nozzle check pattern output by the printer, and clean the Print Head when
necessary.
The nozzle check pattern will not be printed correctly if there is not
enough ink. Replace the ink tank if the remaining amount of ink is
insufficient.
See “Replacing an Ink Tank” on page 37.
1Confirm the printed nozzle check pattern.
(1) If line of this pattern are missing, the “Black” print head nozzle needs cleaning.
Example: When line are missing
(2) If these patterns have white stripes, the “Color” print head nozzle needs
cleaning.
Example: When white stripes appear
(1)
(2)
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Printing Maintenance
51
2When cleaning is necessary, click Cleaning on the Pattern Check dialog box.
If you want to continue to clean the Print Head from here, go to step 3-(3) of the
Windows or Macintosh Print Head Cleaning procedures as appropriate.
See “Print Head Cleaning” on page 52.
If no lines of the group (1) pattern are missing, and the group (2) patterns have no
white stripes, click Exit or Quit.
Nozzle Check Pattern examination finishes.
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Printing Maintenance
52
Print Head Cleaning
Clean the Print Head if missing lines or white stripes appear in the nozzle check pattern.
Note that cleaning the Print Head causes waste ink to be absorbed in the waste ink
absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when
necessary.
zEnsure that the Inner Cover is closed.
Cleaning the Print Head Without a Computer
zThe Print Head can also be cleaned from the printer itself. With the printer on,
hold down the RESUME/CANCEL button until the POWER lamp flashes green
once, and then release it immediately.
The Print Head Cleaning dialog box of step 3-(3) is directly displayed when you
click Cleaning on the Pattern Check dialog box.
See “Examining the Nozzle Check Pattern” on page 50.
1Ensure that the printer is on.
2Open the printer properties dialog box.
See “Opening the Printer Properties Dialog Box Directly from the Start Menu” on
page 35.
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Printing Maintenance
53
3Start Print Head Cleaning.
Print Head Cleaning starts when the POWER lamp starts blinking green.
Do not perform any other operations until the Print Head Cleaning
finishes. This takes about 50 seconds.
(5) Read the message and click Print Check Pattern to print the nozzle check pattern.
The nozzle check pattern is printed.
Do not perform any other operations until the nozzle check pattern
printing finishes.
The nozzle check pattern will not be printed correctly if there is not
enough ink. Replace the ink tank if the remaining amount of ink is
insufficient.
See “Replacing an Ink Tank” on page 37.
(1) Click the Maintenance tab.
(2) Click Cleaning.
(3) Select the ink group to clean.
When cleaning the nozzles of black
ink tanks: select Black to clean the
nozzles of PGI-5BK, Color to clean the
nozzles of CLI-8BK.
Clicking Initial Check Items displays
the items to be checked before
cleaning.
(4) Click Execute.
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Printing Maintenance
54
4Check the Print Head condition with the printed nozzle check pattern.
See “Examining the Nozzle Check Pattern” on page 50.
If the problem remains after performing Print Head Cleaning twice, try
Print Head Deep Cleaning.
See “Print Head Deep Cleaning” on page 56.
The Cleaning dialog box of step 3-(3) is directly displayed when you click
Cleaning on the Pattern Check dialog box.
See “Examining the Nozzle Check Pattern” on page 50.
1Ensure that the printer is on.
2Open the Canon IJ Printer Utility dialog box.
(1) Select Applications from the Go menu, and then double-click the Utilities folder.
(2) Double-click the Printer Setup Utility icon.
When using Mac OS X v.10.2, double-click the Print Center icon.
(3) Select the name of your printer from the Name list and click Utility.
When using Mac OS X v.10.2, select the name of your printer from the Name list
and click Configure.
(4) Select the name of your printer from the Product list and click Maintenance.
3Start Print Head Cleaning.
(1) Ensure that Cleaning is selected
from the pop-up menu.
(2) Click Cleaning.
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Printing Maintenance
55
Print Head Cleaning starts when the POWER lamp starts blinking green.
Do not perform any other operations until the Print Head Cleaning
finishes. This takes about 50 seconds.
(5) Read the message and click Print Check Pattern to print the nozzle check pattern.
The nozzle check pattern is printed.
Do not perform any other operations until the nozzle check pattern
printing finishes.
The nozzle check pattern will not be printed correctly if there is not
enough ink. Replace the ink tank if the remaining amount of ink is
insufficient.
See “Replacing an Ink Tank” on page 37.
4Check the Print Head condition with the printed nozzle check pattern.
See “Examining the Nozzle Check Pattern” on page 50.
If the problem remains after performing Print Head Cleaning twice, try
Print Head Deep Cleaning.
See “Print Head Deep Cleaning” on page 56.
(
3
)
Select the ink group to clean.
When cleaning the nozzles of black
ink tanks: select Black to clean the
nozzles of PGI-5BK, Color to clean the
nozzles of CLI-8BK.
Clicking Initial Check Items
displays the items to be checked
before cleaning.
(4) Click OK.
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Printing Maintenance
56
Print Head Deep Cleaning
If print quality does not improve by standard Print Head Cleaning, try Print Head Deep
Cleaning, which is a more powerful process. Note that cleaning the Print Head causes waste
ink to be absorbed in the waste ink absorber. Print Head Deep Cleaning consumes more ink
than standard Print Head Cleaning, so perform this procedure only when necessary.
Ensure that the Inner Cover is closed.
1Ensure that the printer is on.
2Open the printer properties dialog box.
See “Opening the Printer Properties Dialog Box Directly from the Start Menu” on
page 35.
3Start Print Head Deep Cleaning.
(1) Click the Maintenance tab.
(2) Click Deep Cleaning.
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Printing Maintenance
57
(5) When the confirmation message is displayed, click OK.
Print Head Deep Cleaning starts when the POWER lamp starts blinking green.
Do not perform any other operation until the Print Head Deep
Cleaning finishes. This takes about 90 seconds.
4Print the nozzle check pattern to check the Print Head condition.
See “Printing the Nozzle Check Pattern” on page 47.
If a particular color is not printed properly, replace the ink tank of that color. See
“Replacing an Ink Tank” on page 37.
zIf the print head nozzles are still not clean, open the Top Cover and
ensure that there are sufficient ink levels in all ink tanks and turn off
the printer. Be sure to perform another Print Head Deep Cleaning 24
hours after turning off the printer.
zIf this does not solve the problem, the Print Head may be worn out.
Contact the Customer Care Center.
(3) Select the ink group to clean.
When cleaning the nozzles of black
ink tanks: select Black to clean the
nozzles of PGI-5BK, Color to clean
the nozzles of CLI-8BK.
Clicking Initial Check Items
displays the items to be checked
before cleaning.
(4) Click Execute.
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Printing Maintenance
58
1Ensure that the printer is on.
2Open the Canon IJ Printer Utility dialog box.
(1) Select Applications from the Go menu, and then double-click the Utilities folder.
(2) Double-click the Printer Setup Utility icon.
When using Mac OS X v.10.2, double-click the Print Center icon.
(3) Select the name of your printer from the Name list and click Utility.
When using Mac OS X v.10.2, select the name of your printer from the Name list
and click Configure.
(4) Select the name of your printer from the Product list and click Maintenance.
3Start Print Head Deep Cleaning.
(1) Ensure that Cleaning is
selected from the pop-up
menu.
(2) Click Deep Cleaning.
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Printing Maintenance
59
Print Head Deep Cleaning starts when the POWER lamp starts blinking green.
Do not perform any other operation until the Print Head Deep Cleaning
finishes. This takes about 90 seconds.
4Print the nozzle check pattern to check the Print Head condition.
See “Printing the Nozzle Check Pattern” on page 47.
If a particular color is not printed properly, replace the ink tank of that color. See
“Replacing an Ink Tank” on page 37.
zIf the print head nozzles are still not clean, open the Top Cover and
ensure that there are sufficient ink levels in all ink tanks and turn off
the printer. Be sure to perform another Print Head Deep Cleaning 24
hours after turning off the printer.
zIf this does not solve the problem, the Print Head may be worn out.
Contact the Customer Care Center.
(3) Select the ink group to clean.
When cleaning the nozzles of black
ink tanks: select Black to clean the
nozzles of PGI-5BK, Color to clean
the nozzles of CLI-8BK.
Clicking Initial Check Items
displays the items to be checked
before cleaning.
(4) Click OK.
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Printing Maintenance
60
Aligning the Print Head
This operation must be carried out when using the printer for the first time. Aligning the
Print Head positions allows you to print without shifts in the color registration.
Print head alignment is performed either automatically or manually. This section deals with
automatic Print Head alignment only.
zAutomatic print head alignment cannot be performed from the Cassette.
Always load paper in the Auto Sheet Feeder.
zEnsure that the Inner Cover is closed.
Aligning the Print Head Without a Computer
zThe Print Head can also be aligned from the printer itself. If the printer driver
is not installed in the computer, align the print head in this way.
1. With the printer on, load a sheet of Letter-sized plain paper in the Auto
Sheet Feeder.
2. Hold down the RESUME/CANCEL button until the POWER lamp flashes
green four times, and then release it immediately.
1With the printer on, load a sheet of Letter-sized plain paper in the Auto Sheet
Feeder.
2Open the printer properties dialog box.
See “Opening the Printer Properties Dialog Box Directly from the Start Menu” on
page 35.
3Print the pattern.
(1) Click the Maintenance tab.
(2) Click Print Head Alignment.
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Printing Maintenance
61
It takes about four minutes to complete printing. Do not open the Top
Cover while printing.
Clicking Check Setting prints the current settings and finishes the print
head alignment.
4Check the printed pattern.
If the pattern is printed as shown below, the Print Head is aligned automatically. The
printer is now ready to use.
zIf the pattern is not printed successfully, refer to “Eleven flashes” in
“Handling Error Messages” on page 77.
zIf results of Automatic Print Head Alignment are not satisfactory, refer
to “Routine Maintenance” of the
User’s Guide
and align the Print Head
manually.
zThe pattern is printed in black and blue.
(3) Read the message and click Print
Head Alignment.
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Printing Maintenance
62
1With the printer on, load a sheet of Letter-sized plain paper in the Auto Sheet
Feeder.
2Open the Canon IJ Printer Utility dialog box.
(1) Select Applications from the Go menu, and then double-click the Utilities folder.
(2) Double-click the Printer Setup Utility icon.
When using Mac OS X v.10.2, double-click the Print Center icon.
(3) Select the name of your printer from the Name list and click Utility.
When using Mac OS X v.10.2, select the name of your printer from the Name list
and click Configure.
(4) Select the name of your printer from the Product list and click Maintenance.
3Print the pattern.
It takes about four minutes to complete printing. Do not open the Top
Cover while printing.
Clicking Check Setting prints the current settings and finishes the print
head alignment.
(1) Select Test Print from the
pop-up menu.
(2) Click Print Head Alignment.
(3) Read the message and click
Print Head Alignment.
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Printing Maintenance
63
4Check the printed pattern.
If the pattern is printed as shown below, the Print Head is aligned automatically. The
printer is now ready to use.
zIf the pattern is not printed successfully, refer to “Eleven flashes” in
“Handling Error Messages” on page 77.
zIf results of Automatic Print Head Alignment are not satisfactory, refer
to “Routine Maintenance” of the
User’s Guide
and align the Print Head
manually.
zThe pattern is printed in black and blue.
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Troubleshooting
64
Troubleshooting
This section provides troubleshooting tips for the most common printing problems.
Troubleshooting usually falls into one of the following categories.
z“Cannot Install the Printer Driver” on page 65
z“Cannot Connect to PC Properly” on page 66
z“Print Results Not Satisfactory or Contains Errors” on page 67
z“Troubleshooting Printer Hardware” on page 70
z“Paper Does Not Feed Properly” on page 72
z“Paper Jams” on page 73
z“Handling Error Messages” on page 77
z“An Error Message Appears on the Screen” on page 79
z“Cannot Print Properly from the Digital Camera” on page 82
Refer to the
User’s Guide
for additional information on topics not covered in this section.
When an Error Occurs
When an error occurs in printing such as the printer is out of paper or paper jams, a
troubleshooting message is displayed automatically. Take the appropriate action described
in the message.
The message may vary depending on the version of your Windows operating system.
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Troubleshooting
65
Cannot Install the Printer Driver
Problem Possible Cause Try This
Cannot Install the
Printer Driver
Installation
procedure not
followed correctly
Follow the
Setup Guide
packaged with your printer for proper printer driver
installation.
If the installer was forced to be terminated due to an error, Windows may be
unstable. Remove the CD-ROM from the CD-ROM drive and restart your computer.
Reinstall the printer driver. If this problem persists, refer to your Windows
documentation for more information.
Installation does
not start
automatically when
the
Setup Software
& User’s Guide
CD-
ROM
is inserted
into the drive
If the printer driver installation did not start automatically when you inserted the
Setup Software & User’s Guide CD-ROM
into the CD-ROM drive:
1. Click Start and select My Computer.
2. Double-click the CD-ROM icon.
For non-Windows XP, open the My Computer window, and then double-click the
CD-ROM icon.
Double-click the CD-ROM icon on your desktop to start installation.
If the CD-ROM icon is not displayed on the desktop, there is a problem with the CD-
ROM. Contact the Customer Care Center.
Unable to proceed
beyond the Printer
Connection screen
Reinstall the printer driver.
1.Click Cancel on the Printer Connection
screen.
2.Click Start Over on the Installation
Failure screen.
3.Click Back on the screen that appears
next.
4.Click Exit on the Welcome screen, then
remove the CD-ROM.
5. Turn the printer off.
6.Check the cable connection.
7.Restart the computer.
8. Make sure no other applications
(including anti-virus programs) are
running.
9. Carefully follow the procedures
described in the
Setup Guide
and
reinstall the driver.
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Troubleshooting
66
Cannot Connect to PC Properly
Problem Possible Cause Try This
Printing Speed Is
Slow / USB 2.0
Hi-Speed
Connection Does
Not Work
Your environment is
not fully compatible
with USB 2.0.
If your environment is not fully compatible with USB 2.0, the printer will operate at
a lower speed provided under USB 1.1.
Check the following to ensure that your PC environment supports USB 2.0 Hi-
Speed connection.
zThe USB port on your PC supports USB 2.0 Hi-Speed connection.
zBoth the USB cable and USB hub support USB 2.0 Hi-Speed connection.
Be sure to use a certified USB 2.0 Hi-Speed cable. You are recommended to use
the cable no longer than 3 meters.
zYour PC supports the USB 2.0 Hi-Speed connection.
Obtain the latest version of the OS update program and install it on your PC.
zThe USB 2.0 Hi-Speed driver operates properly.
Obtain the latest version of the USB 2.0 Hi-Speed driver and install it on your
PC.
For details on checking the above, contact the maker of your
computer, USB cable, or USB hub.
When you
connect to a
computer
running Windows
XP, the screen
shows the
warning message
“High-SPEED USB
Device Plugged
into non-High-
SPEED USB Hub”
Your environment is
not fully compatible
with USB 2.0.
See “Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work” on
page 66.
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Troubleshooting
67
Print Results Not Satisfactory or Contains Errors
Problem Possible Cause Try This
Ink does not eject
properly/Printing is
Blurred/Colors are
Wrong/White
Streaks appear
Print Head nozzles are
clogged
Open the Top Cover and check if all ink tank lamps are lit.
See “Replacing an Ink Tank” on page 37.
Print the nozzle check pattern to check for uneven ink output.
See “Printing the Nozzle Check Pattern” on page 47.
When a specific color is missing from the nozzle check pattern, clean the Print
Head.
See “Print Head Cleaning” on page 52.
Print Head is
misaligned
Perform Automatic Print Head Alignment.
See “Aligning the Print Head” on page 60.
If this does not solve the problem, refer to “Routine Maintenance” of the
User’s Guide
and align the Print Head manually.
Paper loaded wrong
side up
Check the print side of the paper.
Follow the instructions packaged with your specialty media for
loading and handling.
Incorrect paper type
On the Main tab of the printer driver, ensure that the Media Type selected
matches the paper loaded.
In the Print dialog box of the printer driver, select Quality & Media from the
pop-up menu, and then ensure that the Media Type selected matches the
paper loaded.
Glossy photo paper
other than the Canon
specialty media is
used
Select Other Photo Paper from
Media Type. It may resolve the problem. Load
one sheet at a time and remove each sheet as soon as it is printed.
Print Quality is not set
properly
Be sure to set the Print Quality setting to High in Windows, or Fine in
Macintosh.
1. Open the printer properties dialog box.
2. On the Main tab, click High for the Print Quality setting.
When you cannot choose the High setting or when the print quality does
not improve, select Custom, click Set and then adjust the Quality bar for
higher print quality.
1. Open the Print dialog box.
2. Select Quality & Media from the pop-up menu and then click Detailed
Setting.
3. Drag the Print Quality slide bar to the Fine end.
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Troubleshooting
68
Printed Ruled Lines
are Displaced
Print Head is
misaligned
Align the Print Head. See “Aligning the Print Head” on page 60.
Print Quality not set
properly
Be sure to set the Print Quality setting to High in Windows, or Fine in
Macintosh.
1. Open the printer properties dialog box.
2. On the Main tab, click High for the Print Quality setting.
When you cannot choose the High setting or when the print quality does
not improve, select Custom, click Set and then adjust the Quality bar for
higher print quality.
1. Open the Print dialog box.
2. Select Quality & Media from the pop-up menu and then click Detailed
Setting.
3. Drag the Print Quality slide bar to Fine end.
Printed Paper Curls
or Ink Blots
Paper being used is
too thin
Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to
print images that have high color saturation.
Incorrect paper type
On the Main tab of the printer driver, ensure that the Media Type selected
matches the paper loaded.
In the Print dialog box of the printer driver, select Quality & Media from the
pop-up menu, and then ensure that the Media Type selected matches the
paper loaded.
Printed Surface is
Scratched/Back of
Paper is Smudged
Inappropriate paper
type is used
Check to see if the paper you are printing on is too thick or curled.
See “Print Media to Avoid” on page 4.
Note that smudging may occur at the top and bottom edges of the paper when
using Borderless Printing. Ensure that the paper you are using is compatible
with Borderless Printing.
Paper feed roller is
dirty
Clean the paper feed roller.
See “Paper Does Not Feed Properly” on page 72.
Inside of the printer is
dirty
If the inside of the printer is dirty, printed paper may be smudged. Periodically
clean the inside of the printer.
See “Cleaning the Inside of the Printer” in the
User’s Guide
.
Problem Possible Cause Try This
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Troubleshooting
69
Printed Surface is
Scratched/Back of
Paper is Smudged
Thick paper is used Select the Prevent paper abrasion check box to widen the clearance between
the Print Head and the loaded paper.
Clear the Prevent paper abrasion check box once printing is
complete.
1. Open the printer properties dialog box.
2. Click the Maintenance tab and then Custom Settings.
In Windows XP and Windows 2000
When not logged on as a computer administrator or
Administrators, you cannot open the Custom Settings dialog
box.
For further information on how to log on as an administrator,
refer to your Windows documentation.
3. Select the Prevent paper abrasion check box and click Send.
Click OK when the confirmation message appears.
1. Open the Canon IJ Printer Utility dialog box.
2. Select Custom Settings from the pop-up menu.
3. Select the Prevent paper abrasion check box.
When the Prevent paper abrasion check box is selected in the printer
properties dialog box (Windows) or selected from Custom Settings in the
Canon IJ Printer Utility dialog box (Macintosh), the setting is also applied
under direct printing with the digital camera.
Paper abrasion can be prevented by pressing the RESUME/
CANCEL button on the printer. With the printer on, hold down the
RESUME/CANCEL button until the POWER lamp flashes green
seven times, and then release the button. To cancel the setting,
turn off the printer.
Media is curled If the paper is curled, it may become marked or not feed properly. Use paper
after correcting paper curl as follows.
1. Place the paper on a flat surface with the print side*1 face up, then cover it
with plain regular paper to avoid damaging the surface.
2. Roll up the paper in the opposite direction as shown in the figure below.
3. Check the printing paper if paper curl is corrected within approximately 2
to 5 mm / 0.08 to 0.2 in*2.
It is recommended to print the curl-corrected paper one sheet at a time.
Problem Possible Cause Try This
(1)
*1
(2)
*2
*1
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Troubleshooting
70
Troubleshooting Printer Hardware
Problem Possible Cause Try This
Printer Does Not
Start or Printer
Stops During
Print Jobs
Ink tank is empty If the ink tank lamp is flashing fast, ink is empty. Replace the ink tank and close
the Top Cover. If printing is not finished yet, just press the RESUME/CANCEL button
on the printer to continue printing in the “no ink” state. Replace the ink tank as
soon as possible after printing finishes.
Continuing to print in the “no ink” state may cause damage to the printer. See
“Replacing an Ink Tank” on page 37.
If multiple ink tank lamps are flashing, check how fast they flash. Fast
flashing (at about one second interval) indicates the ink is empty.
Slow flashing (at about three second interval) indicates ink is low. For
details on different flashing speeds, see “Getting the Ink Level
Information” on page 38.
Ink tank is not
installed in the
correct position
If an ink tank lamp is flashing even though ink remains in that ink tank, it is
inserted in the wrong position. Make sure that the correct ink tank color is inserted
in each position.
See “Replacing an Ink Tank” on page 37.
Ink tank is not fully
inserted
When the ink tank lamp is unlit, press the mark on the ink tank until it clicks
into place. The ink tank lamp lights red when the ink tank is fully inserted.
Make sure all of the orange tape is peeled off the ink tank as illustrated in Figure 1.
If any orange parts are left like in Figure 2, remove all of the orange parts.
*
(2) Incorrect
There remains the
orange tape. Peel off
the tape completely
along the perforation.
(1) Correct
* An L-shaped notch
appears on the ink
tank.
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Troubleshooting
71
Problem Possible Cause Try This
Printer Does Not
Start or Printer
Stops During
Print Jobs
There may be
problems with your
operating system
Restart your computer. It may solve the problem.
Delete an undesired print job, if there is any. Use Canon IJ Status Monitor in
Windows or Printer Setup Utility (or Print Center) in Macintosh for the deletion.
1. Open the printer properties dialog box.
See “Opening the Printer Properties Dialog Box Directly from the Start Menu”
on page 35.
2. Click the Maintenance tab and then View Printer Status.
3. Click Display Print Queue.
4. Select Cancel All Documents in the Printer menu.
In Windows XP and Windows 2000
The print jobs may not be selected.
5. When the confirmation message is displayed, click Yes.
The print job is deleted.
In Windows Me and Windows 98
Click to select an undesired document and select Purge Print
Documents in the Printer menu.
1. Select Applications from the Go menu.
2. Double-click the Printer Setup Utility icon in the Utilities folder.
When using Mac OS X v.10.2, double-click the Print Center icon.
3. Double-click the name of your printer displayed under Name in the Printer List.
4. Click to select an undesired document and click .
The print job is deleted.
Cannot Print to
End of Job
Incorrect page size
is selected
Ensure that the page size setting matches the size of the paper loaded in the
printer:
zCheck the Paper Size setting from within your application to ensure that it
matches the size of the paper loaded.
zCheck Paper Size on the Page Setup tab in the printer properties dialog box of
the printer driver (Windows) or the Page Setup dialog box of the printer driver
(Macintosh) to ensure that it matches the size of the paper loaded.
The size of the print
data is too large
Check the size of the print data. For Windows XP and Windows 2000, if the size of
the data is too large, part of it may be lost. When the spool format is EMF, follow
the procedure below.
1. Open the printer properties dialog box.
2. On the Page Setup tab, click Print Options.
3. Select the Reduce spool data size check box, and click OK.
When Reduce spool data size is set, the print quality may be
degraded.
Performing
automatic duplex
printing
Select Use reduced printing in the printer driver. It may solve the problem.
Print layout may be altered with the reduced printing function.
1. Open the printer properties dialog box.
2. Click Print Area Setup in the Page Setup tab and select Use reduced printing.
1. In the Print dialog box, select Duplex Printing & Margin from the pop-up menu.
2. Select Automatic Duplex Printing, and select Use reduced printing in Print
Area.
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72
Paper Does Not Feed Properly
Problem Possible Cause Try This
Paper Does Not
Feed Properly
Inappropriate paper
type is used
Check to see if the paper you are printing on is too thick or curled.
See “Print Media to Avoid” on page 4.
Flatten paper when it is curled.
Paper Feed Roller is
dirty
Follow the steps described below to clean the Paper Feed Rollers.
Cleaning the Paper Feed Rollers consumes them, so perform this procedure only
when necessary.
1. Ensure that the printer is on and there is no paper loaded in the printer.
2. Select the Paper Feed Roller of the Auto Sheet Feeder or Cassette by pressing
the Paper Feed Switch on the printer.
3. Hold down the RESUME/CANCEL button and release after the POWER lamp
flashes green three times.
The Paper Feed Roller rotates as it cleans.
4. Repeat step 3 twice.
5. Load three or more sheets of Letter-sized plain paper lengthways in the Auto
Sheet Feeder or Cassette selected in step 2.
6. Hold down the RESUME/CANCEL button and release after the POWER lamp
flashes green three times.
Paper is fed and output.
7. Repeat step 6 three times.
If repeating this procedure three times or more does not solve the problem,
contact the Customer Care Center.
Paper is loaded
incorrectly
Always load paper in the portrait orientation in the Auto Sheet Feeder or Cassette
regardless of the print direction selected in the printer driver.
Ensure that paper is loaded correctly. Slide the paper guides against the paper
stack. See “Loading Paper” on page 4.
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73
Paper Jams
Problem Possible Cause Try This
Paper Jams Paper jams in the
Paper Output Slot/
Auto Sheet Feeder
Remove the paper according to the following procedure.
1. Slowly pull the paper out, either from the Auto Sheet Feeder or from the Paper
Output Slot, whichever is easier.
• If the paper tears and a piece remains inside the printer, open the Top Cover
and remove it.
Be careful not to touch the components inside the printer at this
time.
After removing all paper, close the Top Cover, turn the printer off and turn it
back on.
• If you cannot pull the paper out, turn the printer off and turn it back on. The
paper will be ejected automatically.
2. Reload the paper into the printer and press the RESUME/CANCEL button on the
printer.
If you have turned off the printer in step 1, you will need to retry printing,
because this operation cancels any print jobs in progress.
When reloading the paper into the printer, refer to “Paper Does Not
Feed Properly” on page 72 to confirm that you are using the correct
paper and are loading it into the printer correctly.
If you cannot remove the paper or the paper tears inside the printer, or if the
paper jam error continues after removing the paper, contact the Customer Care
Center.
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Troubleshooting
74
Paper Jams Landscape Credit
Card-sized Paper
Jams inside the
Printer
You cannot load Credit Card-sized paper in the landscape orientation.
Remove the paper following the procedure below.
1. Load a sheet of Credit Card-sized paper in the Auto Sheet Feeder.
Do not load it in the landscape orientation.
2. Press the POWER button on the printer to turn off the power.
It may take a while for the printer to turn completely off after the POWER button
is pressed.
3. Press the POWER button again on the printer to turn on the power.
The paper is fed and the jammed paper is ejected accordingly.
If you cannot remove the jammed paper or the paper jam error continues after
removing the paper, contact the Customer Care Center.
Landscape 4" x 6" /
101.6 x 152.4 mm
size paper loaded
in the Cassette
jams inside the
printer
Load 4" x 6" / 101.6 x 152.4 mm media in the portrait orientation regardless of the
print direction.
Remove the paper following the procedure below.
1. Press the POWER button of the printer to turn off the power.
Then, open the Rear Cover.
2. Fold a piece of Letter-sized plain paper in four, push it in until it hits the
jammed paper, then pull out the paper folded in four.
3. Close the Rear Cover, then press the POWER button of the printer to turn on the
power.
Wait until the jammed paper is automatically ejected.
If you cannot remove the jammed paper or the paper jam error continues after
removing the paper, contact the Customer Care Center.
Problem Possible Cause Try This
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Troubleshooting
75
Paper Jams Paper jams inside
the printer
(Transport Unit)
Remove the paper according to the following procedure.
1. Open the Rear Cover.
2. When you can see the jammed paper, slowly pull the paper out.
Be careful not to touch the components inside the printer.
If you cannot pull the paper out, turn the printer off and turn it back on. The
paper will be ejected automatically.
3. Close the Rear Cover.
4. If you could not extract the paper in step 2, remove the Cassette.
5. Slowly pull the jammed paper out.
6. If any paper is sticking out of the Cassette, reload the paper in the Cassette.
7. Insert the Cassette into the printer again, and press the RESUME/CANCEL
button on the printer.
If you have turned off the printer in step 2, you will need to retry printing,
because this operation cancels any print jobs in progress.
When reloading the paper into the printer, refer to “Paper Does Not
Feed Properly” on page 72 to confirm that you are using the correct
paper and are loading it into the printer correctly.
If you cannot remove the paper or if the paper tears inside the printer, or if the
paper jam error continues after removing the paper, contact the Customer Care
Center.
Problem Possible Cause Try This
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Troubleshooting
76
Paper Jams Paper jams inside
the printer
(Duplex Transport
Section)
Remove the paper according to the following procedure.
1. Remove the Cassette.
If the paper is loaded in the Auto Sheet Feeder, remove the paper from the Auto
Sheet Feeder and close the Paper Support.
2. Stand the printer with the rear side down.
3. Slowly pull the jammed paper out while pulling the green cover toward you.
Put back the printer immediately after removing the jammed
paper.
4. If any paper is sticking out of the Cassette, reload the paper in the Cassette.
Reload paper in the Auto Sheet Feeder, if necessary.
5. Insert the Cassette into the printer.
6. Press the RESUME/CANCEL button on the printer.
When reloading the paper into the printer, refer to “Paper Does Not
Feed Properly” on page 72 to confirm that you are using the correct
paper and are loading it into the printer correctly.
If you cannot remove the paper or if the paper tears inside the printer, or if the
paper jam error continues after removing the paper, contact the Customer Care
Center.
Problem Possible Cause Try This
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Troubleshooting
77
Handling Error Messages
When a printer error occurs, the ALARM lamp flashes orange in the way as shown below. The
number of flashes (orange) indicates the type of error that has occurred. Count the flashes
and take the appropriate action to correct the error.
Number of
Flashes Possible Cause Try This
Two flashes Printer is out of
paper/Paper does
not feed
Reload paper in the Auto Sheet Feeder or Cassette and press the RESUME/CANCEL
button.
Three flashes Paper jam/Paper
Output Tray is
closed
If paper is jammed, remove the jammed paper, reload paper in the printer, then
press the RESUME/CANCEL button. If the Paper Output Tray is closed, open it.
See “Paper Jams” on page 73.
Four flashes The ink tank
installed may not
be installed
properly/The ink
has run out
Possible causes are as follows:
zThe ink tank may not be installed properly (The lamp on the ink tank is off).
Install the appropriate ink tank.
zThe ink has run out (The lamp on the ink tank flashes).
Replace the ink tank, and close the Top Cover.
If printing is in progress and you want to continue printing, press the RESUME/
CANCEL button with the ink tank installed. Then printing can continue under the
ink out condition. Replace the empty ink tank immediately after the printing. The
printer may be damaged if printing is continued under the ink out condition.
If multiple ink tank lamps are flashing, check how fast they flash. Fast
flashing (at about one second interval) indicates the ink is empty.
Slow flashing (at about three second interval) indicates ink is low. For
details on different flashing speeds, see “Getting the Ink Level
Information” on page 38.
Five flashes Print Head not
installed/Print
Head not installed
correctly/Defective
Print Head
Install the Print Head. If the Print Head is already installed, remove the Print Head
and reinstall it.
If this error still remains, the Print Head may be damaged. Contact the Customer
Care Center.
Six flashes Inner Cover is open Close the Inner Cover and press the RESUME/CANCEL button.
Do not open or close the Inner Cover during printing because this can damage the
printer.
Seven flashes The ink tank is not
installed in the
appropriate
position
Possible causes are as follows:
zSome ink tanks are not installed in place.
zMore than one ink tanks of the same color are installed.
Confirm that the ink tanks are installed in the appropriate positions.
See “Replacing an Ink Tank” on page 37.
Eight flashes Waste ink absorber
almost full
The printer has a built-in waste ink absorber for the ink used during print head
cleaning, for example.
Eight flashes indicates that the waste ink absorber is nearly full.
Press the RESUME/CANCEL button to cancel the error so you can continue printing.
Before the waste ink absorber becomes completely full, contact the Customer Care
Center. (You will need to replace a particular part of the printer.)
Canon recommends that you call for service as soon as this error
occurs. Once the waste ink absorber becomes completely full,
printing cannot be performed until the Waste ink tank is replaced.
Note the number of flashes
Repeats
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78
Nine flashes A specified period
of time has elapsed
without receiving a
response from the
digital camera/The
digital camera or
digital video
camcorder
connected is not
compatible with
this printer
Disconnect the camera cable and reconnect it.
Depending on the model or brand of your device, you may have to
select a print mode compliant with PictBridge before connecting the
device.
You may also have to turn on the device or select Play mode manually
after connecting the device to the printer.
Perform necessary operations according to the instruction manual
supplied with your device.
If the error is still unresolved, there is a possibility that you are using a digital
camera or digital video camcorder that is not supported by this printer. Use a
digital camera or digital video camcorder compatible with this printer.
Ten flashes Cannot print on
both sides of the
page
The size of paper may not be compatible with automatic duplex printing. Pressing
the RESUME/CANCEL button will discharge the paper, and restart printing from the
front side of the next paper. The reverse side will not be printed when an error
occurs.
The sizes of media suitable for automatic duplex printing are Letter and 5" x 7"/
127.0 x 177.8 mm.
Eleven flashes Automatic print
head alignment
failed
Possible causes are as follows:
zLetter-sized paper is not loaded on the Auto Sheet Feeder.
Press the RESUME/CANCEL button on the printer to clear the error, then load
one sheet of Letter-sized paper in the Auto Sheet Feeder.
Automatic print head alignment cannot be performed using paper from the
Cassette. For automatic print head alignment, always load paper in the Auto
Sheet Feeder.
zPrint Head nozzles are clogged.
Press the RESUME/CANCEL button on the printer to clear the error, and then
print out the nozzle check pattern to examine the print head condition.
See “Printing the Nozzle Check Pattern” on page 47 for information on how to
print a nozzle check pattern.
zThe Paper Output Slot has been exposed to a strong light source preventing
correct print head alignment.
Press the RESUME/CANCEL button to clear the error and move the printer to a
darker location.
After carrying out the above measures, if the problem continues after aligning the
Print Head again, press the RESUME/CANCEL button to clear the error, and then
perform manual print head alignment. For details on manual print head alignment,
refer to “Aligning the Print Head” in the
User’s Guide
.
Thirteen Flashes The remaining level
of the ink tank
cannot be correctly
detected
An ink tank that was once empty is installed.
Replace the ink tank.
Printing under the situation may damage the Print Head. Canon shall not be liable
for any printer malfunction or damage caused by refilled ink tanks.
If you want to continue printing with the refilled ink tank installed, press and hold
the RESUME/CANCEL button for at least 5 seconds, and then release it. Using
refilled ink tanks are memorized.
* This operation will release the function for detecting the remaining ink level.
Fourteen flashes The ink tank cannot
be recognized
The ink tank may not be compatible with this printer (The lamp on the ink tank is
off).
Install the appropriate ink tank.
See “Replacing an Ink Tank” on page 37.
Fifteen flashes The ink tank cannot
be recognized
Ink tank errors have occurred (The lamp on the ink tank is off).
Replace the ink tank.
See “Replacing an Ink Tank” on page 37.
Number of
Flashes Possible Cause Try This
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79
An Error Message Appears on the Screen
POWER (green) and ALARM
(orange) lamps flash
alternately
An error that requires contacting the Customer Care Center may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and
unplug the printer from the power supply. Plug the printer back in and turn the
printer back on after leaving it for a while.
If the problem remains, contact the Customer Care Center.
Problem Possible Cause Try This
Writing Error/
Output Error or
Communication
Error in USBnnn or
MPUSBPRNnn (“n”
represents a
number)
Printer is not ready Ensure that the POWER lamp lights.
If the POWER lamp is off, turn the printer on.
The POWER lamp will flash green when the printer is initializing. Wait until the
POWER lamp stops flashing.
When the ALARM lamp is flashing orange, an error may have occurred in the
printer. For details on how to resolve the error, refer to “Handling Error
Messages” on page 77.
Paper is not loaded Load paper and press the RESUME/CANCEL button.
If paper is loaded, ensure that the paper source is selected correctly. Select the
paper source with the Paper Feed Switch on the printer, or select it in the printer
driver.
Printer port setting
does not match the
interface connected
to the printer
Check the printer port settings.
1. Click Start and select Control Panel, Printers and Other Hardware, and then
Printers and Faxes.
For non-Windows XP, click Start, select Settings, and then Printers.
2. Select the icon of your printer.
3. Open the File menu and select Properties.
4. Click the Ports tab (or the Details tab) to confirm the port settings.
A USB port is selected if either USBnnn (Canon iP5200R) or MPUSBPRNnn
(Canon iP5200R) (where n is a number) is indicated.
If the port setting is not correct, change the port setting according to the
interface you are using on the Ports tab (or the Details tab), or reinstall the
printer driver.
Faulty connection Ensure that the printer cable is securely connected to the computer.
zIf using a switching hub or other device, disconnect the printer
and reconnect it directly to the computer and try printing again.
If successful, the problem may have been with the device.
zThere could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Printer driver is not
installed properly
Uninstall then reinstall the printer driver.
1. Click Start, and select All Programs (or Programs), the name of your printer,
and Uninstall.
2. Follow the on-screen instructions to uninstall the driver.
3. Follow the procedures described in the
Setup Guide
and reinstall the printer
driver.
Number of
Flashes Possible Cause Try This
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80
Writing Error/Output
Error in CNBJNP
nnnnnn
Printer is not ready Ensure that the POWER lamp lights green.
If the POWER lamp is off, turn the printer on.
The POWER lamp will flash green when the printer is initializing. Wait until the
POWER lamp stops flashing.
When the ALARM lamp is flashing orange, an error may occur in the printer. For
details on how to resolve the error, refer to “Handling Error Messages” on page
77.
Paper is not loaded Load paper and press the RESUME/CANCEL button.
If paper is loaded, ensure that the paper source is selected correctly. Select the
paper source with the Paper Feed Switch on the printer, or select it in the printer
driver.
Printer port setting
does not match the
interface connected
to the printer
Check the printer port settings.
1. Open the Printer Properties dialog box.
See “Opening the Printer Properties Dialog Box Directly from the Start
Menu” on page 35.
2. Click the Port tab (or the Details tab) and select CNBJNPnnnnnn (“n”
represents a number) as the printer port to be used.
The settings of both
the access point
and the printer are
not identical
Check the settings of the access point and modify the settings of printer as
same as those of the access point. For information on the access point settings,
refer to the access point manual.
For information on how to set a WEP, refer to “How to set a WEP key” of
“Troubleshooting” in the
Network Guide
.
The network setting
of the computer is
not correct
Make sure that the computer can communicate with the access point.
The radio status is
poor
Adjust the installation positions and the antenna direction while monitoring the
radio status with IJ Network Tool.
The distance
between printer
and access point is
too far
Relocate the printer and access point as closely together as is possible.
There is an
obstruction or a
source of radio
wave interference
Communication between different rooms or floors is generally poor. Adjust the
installation locations of the devices.
There may be a device such as a microwave oven that is using the same
frequency bandwidth as the wireless station. Place the wireless LAN devices as
far away from the radio wave interference source as possible.
Printer setup is not
completed/The
printer driver is not
installed
Complete the printer setup. If the printer driver in not installed, follow the
procedure described in the
Setup Guide
to install the printer driver.
Access control is
configured on the
access point
On the access point, additionally register the IP address or MAC address of the
printer and the computer, or disable the access control.
The access control
is set to the printer
Print out the network setting information and verify if the IP address filtering or
the MAC address filtering is enabled on the printer. For details on printing the
network setting information, see “Printing Out Network Setting Information” of
“Changing and Confirming Network Settings” in the
Network Guide
.
If the printer is configured to use the access control, register the IP address or
the MAC address of your computer to the printer. For details on settings, see
“Changing the Settings in the Access Control Tab (Windows)” or “Changing the
Settings in the Access Control Tab (Macintosh)” of “Changing and Confirming
Network Settings” in the
Network Guide
.
Problem Possible Cause Try This
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81
Cannot print with
Automatic Duplex
Printing
Incorrect paper size
is selected
Check the Paper Size setting from within your application to ensure that it
matches the size of the paper loaded.
Check Paper Size on the Page Setup tab in the printer properties dialog box
(Windows) or the Page Setup dialog box (Macintosh) to ensure that it matches
the size of the paper loaded.
The sizes of media suitable for automatic duplex printing are Letter and 5" x 7"/
127.0 x 177.8 mm.
To print on both sides of the page manually, follow the procedure
below.
On the Page Setup tab, clear the Automatic check box. Then try printing again.
The manual duplex printing function cannot be used.
“Error No.: 300”
Printer is not ready Ensure that the POWER lamp lights green.
If the POWER lamp is off, turn the printer on.
The POWER lamp will flash green when the printer is initializing. Wait until the
POWER lamp stops flashing.
When the ALARM lamp is flashing orange, an error may have occurred in the
printer. For details on how to resolve the error, refer to “Handling Error
Messages” on page 77.
Printer is not
properly connected
Ensure that the printer is securely connected to the computer.
zIf using a switching hub or other device, disconnect the printer
and reconnect it directly to the computer and try printing again.
If successful, the problem may have been with the device.
zThere could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Printer you want to
use is not selected
on the Printer pop-
up menu on the
Print dialog box
Select iP5200R on the Printer pop-up menu on the Print dialog box.
If iP5200R does not appear on the Printer pop-up menu, do the following to
confirm the printer settings:
1. Select Edit Printer List from the Printer pop-up menu on the Print dialog box.
The Printer List opens.
2. Ensure that the iP5200R is selected in the Printer List.
If iP5200R is not displayed in the Printer List, click Add to add the printer. For
details, refer to the Printer Setup Utility Help in the Mac Help.
“Error No.: 306”
Cannot print over
the wireless LAN
Make sure that the printer is turned on. The printer cannot communicate
through the network, refer to “Troubleshooting” in the
Network Guide
.
“Error No.: 1700”
Waste ink absorber
almost full
The printer has a built-in waste ink absorber to hold the ink used during print
head cleaning, for example. This error message indicates that this ink absorber
is nearly full.
Press the RESUME/CANCEL button to clear the error so you can continue
printing. Before the waste ink absorber becomes completely full, contact the
Customer Care Center.
When you experience this error, you will need to call for servicing to replace the
waste ink absorber and to check the printer for proper operation.
“Error No.: 1851”
Inner Cover is open
when printing
starts
Close the Inner Cover, then press the RESUME/CANCEL button.
“Error No.: 1856”
Inner Cover is
opened while
printing
Close the Inner Cover, then press the RESUME/CANCEL button.
One page of the print data being sent at the time of the error will be erased, so
print that page again.
Problem Possible Cause Try This
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82
Cannot Print Properly from the Digital Camera
The following are the possible errors that may occur when printing directly from a digital still
camera or digital video camcorder*, and the countermeasures to eliminate them.
*Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or camera.
“Error No.: 2001”
A specified period
of time has elapsed
without receiving a
response from the
digital camera/The
digital camera or
digital video
camcorder
connected is not
compatible with
this printer
Disconnect the camera cable and reconnect it.
Depending on the model or brand of your device, you may have to
select a print mode compliant with PictBridge before connecting
the device.
You may also have to turn on the device or select Play mode
manually after connecting the device to the printer.
Perform necessary operations according to the instruction manual
supplied with your device.
If the error is still unresolved, there is a possibility that you are using a digital
camera or digital video camcorder that is not supported by this printer. Use a
digital camera or digital video camcorder compatible with this printer.
“Error No.: 2500”
Automatic Print
Head alignment
failed
See “Eleven flashes” in “Handling Error Messages” on page 77.
Camera Error Message Possible Cause Try This
Printer in use/Printer
warming up
Images are being printed from
the computer
Wait until printing ends. The printer automatically starts
printing the images from the camera after completing the
current printing.
The printer is warming up Wait until warm-up ends. When it is ready, the printer starts
printing automatically.
No paper /Paper Error No paper is loaded Load paper in either the Auto Sheet Feeder or Cassette which
you have selected with the Paper Feed Switch on the printer,
and select Continue*1 in the display on your camera.
The Paper Output Tray is
closed
Open the Paper Output Tray to resume printing.
The Inner Cover is open Close the Inner Cover and select Stop in the display on your
camera to stop printing.
Paper jam A paper is jammed in the
printer
Select Stop in the display on your camera to stop printing.
Remove the jammed paper, load new paper, and press the
RESUME/CANCEL button on the printer and retry printing.
Printer cover open The Top Cover is open Close the Top Cover on the printer.
No printhead The Print Head is defective or
not installed (The ALARM
lamp on the printer flashes
orange five times.)
Install a Print Head according to the
Setup Guide
.
If the Print Head has already been installed, remove the Print
Head and reinstall it.
If the error still remains, the Print Head may be defective.
Contact the Customer Care Center.
Waste tank
(ink absorber*2) full
The waste ink absorber is
nearly full
The printer has a built-in waste ink absorber to hold the ink
used during print head cleaning, for example. This error
message indicates that the waste ink absorber is nearly full.
You can continue printing by selecting Continue*1 on the display
on your camera.
However, because printing is disabled once the waste ink
absorber becomes completely full and until the waste ink tank
is replaced, you are recommended to contact the Customer Care
Center as early as possible. (You will need to replace a particular
part of the printer.)
Problem Possible Cause Try This
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Troubleshooting
83
*1 To resume printing, you can press the RESUME/CANCEL button on the printer instead of selecting Continue.
*2 The waste ink absorber absorbs ink used during cleaning, for example. If this message appears, you will need to call for
servicing to replace the absorber and to check the printer for proper operation.
Low ink level It is about time to replace the
ink tank with a new one
Slow flashing (about three second in red) of an ink tank lamp
indicates that ink in this tank is low. Prepare a new ink tank.
Select Continue*1 in the display on your camera to resume
printing.
No ink The ink tank may not be
installed properly (Printer
ALARM lamp flashes orange
four times/Ink tank lamp is
off)
Install the appropriate ink tank.
The ink has run out (Printer
ALARM lamp flashes orange
four times/Ink tank lamp
flashes fast (at about one
second interval))
Replace the ink tank, and close the Top Cover.
If printing is in progress and you want to continue printing,
select Continue*1 in the display on your camera with the ink
tank installed. Then printing can continue under the ink out
condition. Replace the empty ink tank immediately after the
printing. The printer may be damaged if printing is continued
under the ink out condition.
If multiple ink tank lamps are flashing, check how
fast they flash. Fast flashing (at about one second
interval) indicates the ink is empty. Slow flashing
(at about three second interval) indicates ink is
low. For details on different flashing speeds, see
“Getting the Ink Level Information” on page 38.
Some ink tanks are not
installed in place, or more
than one ink tanks of the
same color are installed
(Printer ALARM lamp flashes
orange seven times/Ink tank
lamp flashes fast (at about
one second interval))
Confirm that the ink tanks are installed in the appropriate
positions.
See “Replacing an Ink Tank” on page 37.
The ink tank may not be
compatible with this printer
(Printer ALARM lamp flashes
orange fourteen times/Ink
tank lamp is off)
Install the appropriate ink tank.
Ink Error/No ink An ink tank that was once
empty is installed (Printer
ALARM lamp flashes orange
thirteen times)
Replace the ink tank.
Printing under the situation may damage the Print Head. Canon
shall not be liable for any printer malfunction or damage caused
by refilled ink tanks.
If you want to continue printing with the refilled ink tank
installed, press and hold the RESUME/CANCEL button for at
least five seconds, and then release it. Using refilled ink tanks
are memorized.
* This operation will release the function for detecting the
remaining ink level.
Hardware Error/No ink Ink tank errors have occurred
(Printer ALARM lamp flashes
orange fifteen times)
Replace the ink tank.
Printer error An error requiring servicing
might have occurred (Printer
POWER lamp flashes green
and ALARM lamp flashes
orange alternately)
Disconnect the cable between the printer and the camera, turn
off the printer, and unplug the power cord of the printer from
the power supply. After a while, plug the power cord of the
printer back in, turn on the printer, and then reconnect the
camera to the printer.
If the same error occurs, contact the Customer Care Center.
Camera Error Message Possible Cause Try This
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Troubleshooting
84
zPictBridge or Canon Bubble Jet Direct compatible digital cameras can be
connected to your printer for direct printing.
zThis section describes errors that are indicated on Canon-brand PictBridge-
or Bubble Jet Direct-compatible cameras. The error messages and operations
may vary depending on the camera you are using.
For errors on non-Canon PictBridge-compatible cameras, count the number of
flashes (in orange) the ALARM lamp on the printer makes and check for the
cause of the error and take the appropriate action. For details, see “Handling
Error Messages” on page 77.
zConnecting a digital camera not compatible with PictBridge or Bubble Jet
Direct makes the ALARM lamp on your printer flash (in orange) nine times. In
such a case, unplug the cable connecting the camera to the printer.
zA communication time out occurs if printing takes a long time or if it takes too
much time to send data. This may stop printing. In such a case, disconnect
the cable between the printer and the camera, and reconnect it. Then, turn
the camera on, if it does not automatically turn on. If the problem is still
unresolved, select some other photo and check if it can be printed or not.
zDepending on the model or brand of your PictBridge compliant device, you
may have to select a print mode before connecting the device.
You may also have to turn on the device or select Play mode manually after
connecting the device to the printer.
Perform necessary operations according to the instruction manual supplied
with your device.
zThe print head nozzles may be clogged if printing becomes faint or colors are
incorrect. See “When Printing Becomes Faint or Colors are Incorrect” on page
46.
zIf the paper is curled or its surface is scratched during printing, make sure
that you are using the correct type of paper. If this error occurs even when
you are using the correct type of paper, select Prevent paper abrasion on
Custom Settings in the printer driver. See “Print Results Not Satisfactory or
Contains Errors” on page 67.
zTo disconnect the cable connected between the digital camera and printer,
follow the procedure below.
1. Disconnect the cable from the printer.
2. Turn off the digital camera.
3. Disconnect the cable from the digital camera.
When disconnecting the cable, be sure to hold the connector by its sides.
zFor the errors indicated on the camera and their solution, also refer to the
user’s manual of the camera. For other troubles on the digital camera,
contact the manufacturer.
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85
Appendix
Printing Photographs Directly from a Canon Bubble Jet Direct
Compatible Digital Camera
Let’s take a look at the media types that can be set on the Canon Bubble Jet Direct
compatible digital camera connected to this printer and their limitations.
Media Types for Digital Camera
When you connect a digital camera, you can use the following media:
zFor the digital camera operation method and troubleshooting, refer to
your digital camera manual. For print error messages, see “Cannot
Print Properly from the Digital Camera” on page 82.
zBy operating the digital camera, you can make the following prints:
- You can make a standard print from the image displayed in the single
display mode or in the index display mode.
- You can print specified numbers of images, or make an index print by
editing the DPOF.
- For the images taken with an ExifPrint-compatible digital camera, the
ExifPrint function can be used.
- If date printing is set from the digital camera, the date when the
photograph was taken is to be printed (excluding the index print).
- Images will be scaled automatically according to the image size set
on the digital camera and the size of the media set on the printer.
Digital Camera Setting Media Type
Card #1 Photo Paper Pro 4" x 6" / 101.6 x 152.4 mm
Card #2 Photo Paper Plus Glossy 4" x 6" / 101.6 x 152.4 mm
Photo Paper Plus Semi-gloss 4" x 6" / 101.6 x 152.4 mm
Glossy Photo Paper 4" x 6" / 101.6 x 152.4 mm
Card #3 Photo Paper Plus Glossy 5" x 7" / 127.0 x 177.8 mm
LTR Photo Paper Pro Letter
Photo Paper Plus Glossy Letter
Photo Paper Plus Semi-gloss Letter
Glossy Photo Paper Letter
A4 Photo Paper Pro A4
Photo Paper Plus Glossy A4
Photo Paper Plus Semi-gloss A4
Glossy Photo Paper A4
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86
zThe digital camera does not support the following functions:
- Print quality setting
-Printer maintenance
zImages other than Exif may not be index-printed.
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87
Specifications
Printer
Maximum resolution (dpi): 9600 (horizontal)* x 2400 (vertical)
* Ink droplets can be placed with a pitch of 1/9600 inch at
minimum.
Print speed *
* Print speed will vary depending on system
configuration, software, document complexity,
print mode and page coverage.
Black printing (text pattern)
Max Speed (Custom Setting 5): 30 ppm
Standard: 15.0 ppm
Color printing
Max Speed (Custom Setting 5): 24 ppm
Standard: 11.7 ppm
Print width: 203.2 mm max. (8.0 inches)
(for Borderless Printing: 215.9 mm / 8.5 inches)
Resident print control mode: Canon extended mode
Receive buffer: 42 KB
Interface (USB): USB 2.0 Hi-Speed / Direct Print Port
* All operations are not guaranteed for computers standard-
equipped with a USB 2.0 Hi-Speed interface.
* Since the USB 2.0 Hi-Speed interface is fully upwardly
compatible with USB Full-Speed (USB 1.1), it can be used at USB
Full-Speed (USB 1.1).
Wireless LAN Interface (IEEE802.11g/IEEE802.11b)
Wired LAN Interface (RJ-45)
Acoustic noise level: Approx. 34.7 dB (A) (in the highest print quality mode)
Operating environment: Temperature: 5 to 35°C (41 to 95°F)
Humidity: 10 to 90%RH (no condensation)
Storage environment: Temperature: 0 to 40°C (32 to 104°F)
Humidity: 5 to 95% RH (no condensation)
Power supply: AC 110-120 V, 50/60 Hz
AC 220-240 V, 50/60 Hz
Power consumption: Standby: Approx. 4.5 W
Printing: Approx. 19 W
OFF: Approx. 0.4 W
Dimensions
(with the Paper Support and Paper Output
Tray retracted):
444 (W) x 309 (D) x 160 (H) mm
17.4 (W) x 12.1 (D) x 6.4 (H) inches
Weight: 7.5 kg (16.5 lb.)
Print Head: Black (PGI-5BK): 512 nozzles
Cyan, Magenta, Yellow, Black (CLI-8BK): 512 x 6 nozzles
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88
Network
Protocol TCP/IP
Operating Systems Windows XP/Windows 2000/Windows Me/Windows 98
Mac OS X v.10.2.1 to 10.3.x
Wireless LAN
Supported Networks IEEE802.11g/IEEE802.11b
Interface IEEE802.11g/IEEE802.11b Network Interface
Transfer Standard IEEE802.11g/IEEE802.11b
Access Mode CSMA/CA
Transmission Method OFDM/DS-SS
Frequency Bandwidth 2.412 GHz - 2.462 GHz
Wireless Channel 1 to 11
Network Type Infrastructure
Communication Distance Indoors 50 m*
* Effective range differs depending on the installation
environment and location.
Security Encryption by WPA-PSK (TKIP/AES), WPA2-PSK* (TKIP/AES),
or WEP (64/128 bits), access control by IP address and
MAC address filtering, passwords
* When changing the encryption method to WPA2-PSK, the
settings must be configured by using Canon iP5200R Network
Configuration. For details, see “Modifying the Printer Settings
from a Web Browser” in the
Network Guide
.
Certification Wi-Fi, TELEC, FCC, IC, ETSI, iDA
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89
Wired LAN
Supported Networks 100BASE-TX/10BASE-T
Interface Wired LAN Interface (100BASE-TX/10BASE-T)
Compliant Standard IEEE802.3u (100BASE-TX)/IEEE802.3 (10BASE-T)
Transfer Speed 10 Mbps/100 Mbps (auto switchable)
Camera Direct Print (Canon Bubble Jet Direct)
Interface Direct Print Port
(Connect a iP5200R-compatible digital camera or digital
video camcorder using the USB cable supplied with the
camera.)
Compatible digital cameras and digital video
camcorders
iP5200R-compatible digital cameras and digital video
camcorders
Compatible Paper Card #1 (Photo Paper Pro 4" x 6"/101.6 x 152.4 mm)
Card #2 (Photo Paper Plus Glossy, Photo Paper Plus Semi-
gloss, or Glossy Photo Paper 4" x 6"/101.6 x 152.4 mm)
Card #3 (Photo Paper Plus Glossy 5" x 7"/127.0 x 177.8
mm)
LTR (Photo Paper Pro, Photo Paper Plus Glossy, Photo Paper
Plus Semi-gloss, or Glossy Photo Paper Letter size)
A4 (Photo Paper Pro, Photo Paper Plus Glossy, Photo Paper
Plus Semi-gloss, or Glossy Photo Paper A4 size)
Layout Print Standard: Borderless / with border, Index Print: 6-80
images (depending on the size of print media)
Effect Exif2.21 compliant
DPOF Functions Ver. 1.00 compliant (Index print, number of copies, select
images, print special characters (date))
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90
Camera Direct Print (PictBridge)
Paper size Default (Photo Paper Plus Glossy 10 x 15 cm/4" x 6")
10 x 15 cm/4" x 6" (Photo Paper Plus Glossy, Photo Paper
Pro, Photo Paper Plus Semi-gloss, Glossy Photo Paper,
Photo Stickers*1)
13 x 18 cm/5" x 7" (Photo Paper Plus Glossy)*2
A4/8.5" x 11" (Photo Paper Plus Glossy A4/Letter, Photo
Paper Pro A4/Letter, Photo Paper Plus Semi-gloss A4/
Letter, Glossy Photo Paper A4/Letter, Plain Paper A4/
Letter)
5.4 x 8.6 cm/Credit Card (Glossy Photo Paper Card Size)
*1 Canon-brand sticker. Printing on this paper is available only
when the Layout function on your camera has a 16-up option.
See “Canon Specialty Media” on page 19.
*2 If using a Canon PictBridge-compatible camera, you can select it.
Paper type Default (Photo Paper Plus Glossy), Photo (Photo Paper Plus
Glossy, Glossy Photo Paper), Fast Photo (Photo Paper Pro),
Plain Paper (Only A4/Letter)
Layout Default (Borderless), Borderless, Bordered, N-up (2, 4, 9,
16)*1, 35-up*2
*1 Layout compatible with Canon-brand sticker above.
See “Canon Specialty Media” on page 19.
*2 Photos are printed in 35 mm Film Style layout (contact printing
layout). This option can be selected for Canon PictBridge-
compliant devices only. (Note that this option cannot be used for
some models.)
For a Canon PictBridge-compliant device, selecting the item
displayed with the [i] icon prints the shooting information (Exif
data) in list format, or in the margins of specified photos. (Note
that these options cannot be used for some models.)
Trimming Default (Off: No trimming), On (follow camera’s setting), Off
Image optimize Default (ExifPrint), On, Off, “VIVID”*, “NR” (Noise
Reduction)*, “VIVID+NR”*, “Face”*
* If using a Canon PictBridge-compatible camera, you can select it.
Date/File No. print Default (Off: No printing), Date, File No., Both, Off
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91
Canon IJ Printer Driver System Requirements
zA computer on which Windows XP, Windows 2000,
Windows Me or Windows 98 operates.
zUSB 2.0 Hi-Speed interface*1
USB 2.0 Hi-Speed operation can only be guaranteed
under the environments below.
OS: Windows XP / Windows 2000
USB 2.0 Hi-Speed driver: USB 2.0 driver for Windows*2
USB 2.0 Hi-Speed interface: a PC and a USB cable that
comply with USB 2.0 Hi-Speed standard*3
*1 Since the USB 2.0 Hi-Speed interface is fully upwardly
compatible with USB Full-Speed (USB 1.1), it can be
used at USB Full-Speed (USB 1.1).
*2 Microsoft’s authorized drivers are available through
Windows Update or Service Pack installation. Any non-
Microsoft USB 2.0 drivers are not guaranteed.
*3 All operations are not guaranteed for computers
standard-equipped with a USB 2.0 Hi-Speed interface.
zUSB interface
USB operation can only be guaranteed on a PC with pre-
installed Windows XP, Windows 2000, Windows Me, or
Windows 98.
zCD-ROM drive
zAvailable hard-disk space for printer driver installation
Windows XP/Windows 2000: 105 MB
Windows Me/Windows 98: 20 MB
zCanon IJ Status Monitor cannot be used under the
following conditions:
- When sharing this printer on a network (Windows Me,
Windows 98)
zA Macintosh series computer equipped with USB interface on
which Mac OS X v.10.2.1 to 10.3.x operates.
See www.canontechsupport.com for Mac OS update
compatibility.
zUSB 2.0 Hi-Speed interface*
USB 2.0 Hi-Speed operation can only be guaranteed under
the environments below.
OS: Mac OS X v.10.2.7 to 10.3.x
An internal USB 2.0 Hi-Speed port and a USB cable that
comply with the USB 2.0 Hi-Speed standard
(USB 2.0 Hi-Speed operation on the expansion board is not
guaranteed.)
* Since the USB 2.0 Hi-Speed interface is fully upwardly
compatible with USB Full-Speed (USB 1.1), it can be used at
USB Full-Speed (USB 1.1).
zUSB interface
zCD-ROM drive
zAvailable hard-disk space for printer driver installation
Mac OS X v.10.2.x to 10.3.x: 105 MB
zThe following functions are not supported:
-Manual Duplex Printing
-Photo Optimizer PRO
-Poster Printing
-Fit-to-Page Printing
-Booklet Printing
- Reverse Order Printing (supported with Mac OS X v.10.3.x)
Additional System Requirement for On-screen Manuals
Browser: Windows HTML Help Viewer
Note: Microsoft Internet Explorer 5.0 or later must
be installed. The on-screen manual may not be
displayed properly depending on your operating
system or Internet Explorer version. We
recommend that you keep your system up to date
with Windows Update.
Browser: Help Viewer
Note: The on-screen manual may not be displayed
properly depending on your operating system. We
recommend that you keep your system up to date.
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92
Safety Precautions
Please read the safety warnings and cautions provided in this manual to ensure that you use
your printer safely. Do not attempt to use printer in any way not described in this manual.
You may cause an electric shock, fire or damage the printer if you ignore any of
these safety precautions.
Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners.
Power supply Never attempt to plug in or unplug the printer from the power supply when your hands are wet.
Always push the plug all the way into the power outlet.
Never damage, modify, stretch or excessively bend or twist the power cord.
Do not place heavy objects on the power cord.
Never plug the printer into a power socket that is shared with other
equipment (extension lead/cord, 2- or 3-way adapter, etc.).
Never use the printer if the power cord is bundled or knotted.
If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the
printer at the power supply and call for service.
Periodically, unplug the printer and use a dry cloth to wipe off any dust or
dirt collected on the plug and the power outlet. If the printer is placed at a
location exposed to a lot of dust, smoke, or high humidity, the dust
collected on the plug absorbs moisture and may cause insulation failure
and fire.
Cleaning the printer Use a damp cloth to clean the printer. Never use flammable solvents such
as alcohol, benzene or thinners.
If flammable solvents come in contact with electrical components inside
the printer, it could cause a fire or electric shock.
Always unplug the printer from the power outlet before cleaning the printer.
If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the
printer.
Maintaining the printer Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside
the printer.
The printer contains high-voltage components. Never attempt any maintenance procedure not
described in this guide.
Working around the
printer
Do not use flammable sprays near the printer.
This could cause a fire or electric shock if the spray comes into contact with electrical components
inside the printer.
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93
You may cause injury or damage the printer if you ignore any of these safety
precautions.
Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration.
Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or
close to a heating source.
To avoid the risk of fire or electric shocks, install the printer in a location with an ambient
temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).
Do not place the printer on a thick rug or carpet.
Do not place the printer with its back attached to the wall.
Power supply Ensure that the area around the power outlet is kept clear at all times so you
can easily unplug the power cord if necessary.
Never remove the plug by pulling on the cord.
Do not use an extension lead/ cord.
Never use a power supply source other than the one rated for the printer in the country where you
purchased the printer.
AC 110-120 V, 50/60 Hz
AC 220-240 V, 50/60 Hz
Working around the
printer
Never put your hands or fingers in the printer while it is printing.
Do not place any object on the printer.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol,
thinners, etc.) on top of the printer.
If any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for
service.
Do not transport or store the printer on a slant, vertically or upside-down, as the ink may leak and
damage the printer.
Print heads and ink tanks For safety reasons store Print Heads and ink tanks out of the reach of small children.
If a child ingests any ink, consult a doctor immediately.
Do not shake Print Heads or ink tanks.
Ink may leak out and stain clothing or the surrounding area.
Never touch the electrical contacts on a Print Head after printing.
The metal parts may be very hot and could cause burns.
Radio wave interference Since the microwave oven and the wireless LAN system use the same frequency bandwidth, the
microwave oven can be the potential source of interference when the microwave oven is on.
Placing this product close to microwave oven may result in the poor status of radio.
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94
Regulatory Information
Color Printer Model: K10253 (Contains FCC ID: AZDK30254)
This device complies with Part 15 of the FCC Rules and RSS-210 of the IC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
zReorient or relocate the receiving antenna.
zIncrease the separation between the equipment and receiver.
zConnect the equipment into an outlet on a circuit different from that to which the receiver is connected.
zConsult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or
modifications should be made, you could be required to stop operation of the equipment.
FCC ID: AZDK30254
FCC WARNING
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for at uncontrolled equipment. This equipment should be
installed and operated with minimum distance at least 20cm between the radiator and persons body (excluding extremities:
hands, wrists, feet and legs) and must not be co-located or operated with any other antenna or transmitter.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
1-516-328-5600
Canadian Radio Interference Regulations
This digital apparatus does not exceed Class B limits for radio noise emissions from a digital apparatus as set out in the
interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry Canada.
Cet appareil numérique respecte les limites de bruits radioéléctriques applicables aux appareils numériques de Classe B
prescrites dans la norme sur le matériel brouilleur NMB-003 d’Industrie Canada intitulée <<Appareils numériques>>.
iP5200R_QSG_US.book Page 94 Wednesday, June 8, 2005 9:45 AM
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95
CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only)
The limited warranty set forth below is given by Canon U.S.A., Inc. ("Canon USA") with respect to the new or refurbished
Canon-brand product ("Product") packaged with this limited warranty, when purchased and used in the United States only.
The Product is warranted against defects in materials and workmanship under normal use and service (a) for a period of one
(1) year from the date of original purchase when delivered to you in new condition in its original container or (b) for 90 days
from the date of original purchase for refurbished Products. Defective parts or a defective Product returned to a Canon USA
repair facility or a Canon USA Authorized Service Facility ("ASF"), and proven to be defective upon inspection, will be repaired,
exchanged for new or comparable rebuilt parts, or exchanged for a refurbished Product, as determined by the Canon USA
repair facility or the ASF. Warranty repair or replacement shall not extend the original warranty period of the Product. A dated
proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will satisfy this requirement. This
warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no
warranty or replacement.
This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment
and software. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment
covered by a separate warranty ("Separate Warranty"). Repairs of such Canon brand peripheral equipment shall be governed
by the terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are
sold "as is" and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or
fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such non-
Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:
(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by you, alteration, accident,
electrical current fluctuations, improper use, failure to follow operating or maintenance instructions in, or
environmental conditions prescribed in, Canon USA's user's manual or other documentation, or services performed by
someone other than a Canon USA repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches,
and abrasions will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the
user's manual or other documentation for the Product.
(b) Use of parts or supplies (other than those sold by Canon USA) that cause damage to the Product or cause abnormally
frequent service calls or service problems.
(c) If the Product has had its serial number or dating defaced, altered or removed.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CD-
ROMS ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE
PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON USA. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE
IS CONTAINED IN THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY
LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF
THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER
EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE
PRODUCT SHALL BIND CANON USA, OR ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA SHALL NOT BE LIABLE FOR LOSS OF
REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR
CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR
INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA
OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON
USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE.
WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE
PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE
ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR
EXCLUSIVE REMEDY.
iP5200R_QSG_US.book Page 95 Friday, May 20, 2005 1:58 PM
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96
Canon USA offers a range of customer technical support* options:
zInteractive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked
questions (www.canontechsupport.com)
zToll-free live technical support Monday-Saturday (excluding holidays) at 1-800-828-4040
zTelephone Device for the Deaf (TDD-1-866-251-3752)
zRepair or Exchange Service Options:
In the event service is required for the Product during the limited warranty period, Canon USA offers two hardware support
options:
Authorized Service Facility Carry-In / Mail-In Service
Canon USA's Carry-In/Mail-In Service provides repair or exchange, at Canon USA's option, through Canon USA's Authorized
Service Facility (ASF) network. The name and telephone number of the ASF(s) near you may be obtained from Canon USA's
Web site at: www.canontechsupport.com or by calling the Canon USA Customer Care Center at 1-800-828-4040, or any time
while speaking to a technical support person. A Product covered by this limited warranty will be repaired or exchanged, as
determined by Canon USA, and returned without charge by the ASF.
InstantExchange Service **
A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and, if possible, correct
it over the telephone. If the problem cannot be corrected over the telephone, and you elect the InstantExchange option, a
reference number will be issued to you. You will be asked for the Product serial number and other information pertaining to
your defective Product and for a ship-to location for the replacement Product (must include street address).
The Canon USA repair facility will ship out the replacement Product, via 2nd day Air freight service, prepaid by Canon USA.
After receipt of the replacement Product (with instructions and a prepaid waybill), follow the enclosed instructions on how
to ship the defective Product to the Canon USA repair facility. The defective Product must be returned in the shipping carton
in which the replacement Product was packed and include the reference number, A COPY OF YOUR DATED PROOF OF
PURCHASE (BILL OF SALE), and a complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS WITH THE
DEFECTIVE PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO RETAIN YOUR PRINTHEAD AND INK CARTRIDGE(S)
AND TANK(S).
InstantExchange Service expedites, usually by the second business day, the exchange of a defective Product with a
replacement Product, which will normally be shipped the same day if your request for this service is by 3 p.m. E.T. Monday
through Friday, except holidays (three (3) business day InstantExchange Service for Alaska and Hawaii). Canon USA does
not guarantee expedited shipping service in the event of the occurrence of factors beyond its reasonable control. The
replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the
period remaining on your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU WILL KEEP THE REPLACEMENT
PRODUCT THAT IS SENT TO YOU. CANON USA WILL RETAIN THE DEFECTIVE PRODUCT THAT YOU ORIGINALLY PURCHASED,
WHICH SHALL BECOME THE PROPERTY OF CANON USA. InstantExchange warranty program service is available only during
the express limited-warranty period for your Product and only in the continental United States, Alaska and Hawaii during
such period.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
* Support program specifics are subject to change without notice.
** InstantExchange warranty service is subject to the availability of refurbished or new replacement units.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
USA
Canon is a registered trademark of Canon Inc.
©2005 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may also be a registered
trademark in other countries.
iP5200R_QSG_US.book Page 96 Friday, May 20, 2005 1:58 PM
Index
97
Index
A
Accessing the Printer Driver ......................................... 35
Advanced Printing........................................................ 28
ALARM lamp................................................................. 77
Aligning the Print Head ................................................ 60
An Error Message Appears on the Screen ..................... 79
Automatic Duplex Printing............................................ 81
B
Borderless Printing ...................................................... 68
C
Camera Direct Print ...................................................... 89
Camera Error Message ................................................. 82
Canceling Print Jobs (Windows) .................................... 22
Canceling Printing........................................................ 26
Cannot Connect to PC Properly ..................................... 66
Cannot Install the Printer Driver ................................... 65
Cannot Print Properly from the Digital Camera.............. 82
Canon IJ Printer Utility dialog box (Macintosh).............. 49
Canon IJ Status Monitor (Windows) .............................. 71
CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only).. 95
Cleaning ................................................................ 53, 54
CLI-8BK Black............................................................... 37
CLI-8C Cyan.................................................................. 37
CLI-8M Magenta........................................................... 37
CLI-8Y Yellow ............................................................... 37
Cover Guide ................................................................... 8
D
Deep Cleaning........................................................ 56, 58
Driver
settings (Macintosh) ............................................ 24
settings (Windows)............................................... 21
E
Easy-PhotoPrint ........................................................... 36
Easy-WebPrint.............................................................. 36
Examining the Nozzle Check Pattern ............................ 50
ExifPrint ....................................................................... 36
G
Getting the Ink Level Information ................................. 38
Glossy Photo Paper...................................................... 19
H
Handling Error Messages ............................................. 77
Help button.................................................................... 2
High Resolution Paper.................................................. 19
I
Ink tank lamp
Ink Level Indication on the Printer ........................ 38
Insert the ink tank ................................................ 44
K
Knowing When to Replace Ink Tanks ............................ 40
L
Load Limit Mark ....................................................... 8, 13
Loading Paper................................................................ 4
Loading Paper in the Auto Sheet Feeder ......................... 7
Loading Paper in the Cassette ...................................... 11
M
Matte Photo Paper ....................................................... 19
Media
specialty .............................................................. 18
to avoid.................................................................. 4
Media Type .......................................................19, 21, 24
N
Nozzle Check ......................................................... 48, 49
Nozzle Check Pattern
examining ............................................................ 50
printing ................................................................ 47
O
Open Button................................................................... 7
Opening the Printer Properties Dialog Box Directly from the
Start Menu (Windows) .............................................. 35
Opening the Printer Properties Dialog Box from Your
Application Program (Windows)................................ 35
P
Page Setup (Macintosh) ......................................... 24, 71
Page Setup dialog box (Macintosh) .............................. 24
Paper Does Not Feed Properly ...................................... 72
Paper Feed Roller ......................................................... 72
Paper Feed Switch.......................................................... 5
Paper Jams........................................................73, 75, 76
Paper Size.................................................................... 24
Paper Support Load Limit ............................................. 19
PGI-5BK Black .............................................................. 37
Photo Paper Plus Double Sided .................................... 19
Photo Paper Plus Glossy .............................................. 19
Photo Paper Plus Semi-gloss........................................ 19
Photo Paper Pro ........................................................... 19
Photo Stickers.............................................................. 19
PhotoRecord ................................................................ 36
iP5200R_QSG_US.book Page 97 Friday, May 20, 2005 1:58 PM
Index
98
POWER button................................................................ 2
POWER lamp .................................................................. 2
Print dialog box...................................................... 21, 24
Print Head Alignment ............................................. 60, 62
Print Head Cleaning...................................................... 52
Print Head Deep Cleaning ............................................. 56
Print Head Holder ......................................................... 42
Print Media to Avoid ....................................................... 4
Print Quality........................................................... 22, 67
Print Results Not Satisfactory or Contains Errors........... 67
Printer Driver Setting for Media Type ............................ 19
Printer Properties dialog box............................ 21, 35, 47
Printing Photographs Directly from a Canon Bubble Jet
Direct Compatible Digital Camera ............................. 85
Printing Photographs Directly from a PictBridge Compliant
Device ...................................................................... 28
Printing the Nozzle Check Pattern................................. 47
Printing with Macintosh ............................................... 23
Printing with Windows.................................................. 20
R
Regulatory Information................................................. 94
Replacing an Ink Tank .................................................. 37
RESUME/CANCEL button............................................... 22
S
Safety Precautions ....................................................... 92
Specialty Media ........................................................... 19
Specifications .............................................................. 87
Super White Paper........................................................ 19
T
Transparencies............................................................. 19
Troubleshooting........................................................... 64
Troubleshooting Printer Hardware ................................ 70
T-Shirt Transfers........................................................... 19
Turning off the Printer .................................................... 3
Turning on the Printer..................................................... 2
U
Uninstalling the printer driver (Windows) ..................... 79
USB 2.0 Hi-speed Connection Does Not Work Properly.. 66
Using Specialty Media.................................................. 18
Using the Auto Sheet Feeder and the Cassette................ 5
Using the Bundled Software ......................................... 36
W
Warranty ...................................................................... 95
When Printing Becomes Faint or Colors are Incorrect .... 46
iP5200R_QSG_US.book Page 98 Friday, May 20, 2005 1:58 PM