Checkpoint Systems TR7240R EAS Detection System Module User Manual Users manual

Checkpoint Systems Inc EAS Detection System Module Users manual

Users manual

ElectronicArticleSurveillance

NorthAmericaUser’sGuide

CheckpointSystems,Inc.

ElectronicArticleSurveillance

User’sGuide

TableofContents

Introduction 3‐5

EquipmentCareDos&Don’ts 6

EASAntennas 7‐8

TroubleshootingGuide 9‐10

HardTagApplication 11‐13

Hard TaggingDosandDon’ts 14

HardTagRemoval 15

Soft Labels 16

EASTagsandLabels 17

WheretoApply Labels 18

Label DosandDon’ts 19

SourceTagging 20

LabelDeactivation 21

OmniVerifier 22

Deactivation 23‐26

TestingProcedures 27‐28

Troubleshooting 29‐31

Handling AlarmActivations 32

AlarmActivationLog 33‐34

CustomerService Procedures 35‐37

ImportantInformation for User's 38‐40

CongratulationsonyournewCheckpointSystems,Inc.ElectronicArticleSurveillance(EAS)

equipment,thebestinretailanti‐thefttechnology!YourEASsystemisdesignedtodeter

shopliftingandprovideanunobtrusiveshoppingexperiencethatspeedstheflowof

customertransactions.Checkpoint’ssolutionsareflexibleenoughtobevisibleor

undetectableasrequired,fromwideopeningsbetweenpedestalswithopensightlinesto

tightercontrolsystemsthatphysicallyremindcustomersthatmerchandiseissecured.

BehindtheTechnology

Checkpoint’sleading‐edgetechnologyusesradiofrequency(RF)wavesthatareemittedby

thepedestalsattheentrancetotheestablishment.Thiscreatesaninvisiblewallbetweenthe

pedestalsthatsearchesonlyforliveCheckpointtagsattachedtomerchandise.Ifthetagis

notdeactivatedpriortothemerchandiseleavingthestore,thepedestalsproduceanalarm–

intheformofalight,asound,andifdesired,anadditionalsignalfromadevicesuchasa

voicealarmorcounter.Thelosspreventionproceduresateachstoredetermineseveral

factorsincludingtypeofalarm,lengthofalarmandhowtorespondtoanalarm.

The EAS pedestal sends a radio signal into the

intended detection area. If that signal detects a

Checkpoint tag, an alarm will sound.

Introduction

TipsforaSuccessfulEASDeployment

•Thetrainingofmanagementandstoreassociatesisthekeytosuccessfuluse.

•Itisimportanttorememberthatthesystemisonlyadeterrentbasedtoolandits

effectivenessdependslargelyuponhowstoreassociatesinterfacewithit.

•Shrinkageresultscanvaryeventhoughtheyareobtainedfromthesamesysteminthesame

environmentdependingontheattitudeofmanagementandstoreassociatestowardsthe

overalltaggingprogram.

•Anothermajorfactoris storeassociateknowledge oftheequipmentandtheoveralltagging

program.

•Toobtainmaximumbenefitsandavoidunnecessaryservicecalls,itisessentialthatstore

associatesaregivencompleteandthoroughinstruction.

•Teamworkisessential.Storeassociatesonlyneedtohaveabasicknowledgelevelandthey

shouldbeinstructedonwhythesystemhasbeeninstalledaswellastheimportanceof

theirindividualinput.

•Anin‐depthknowledgeandunderstandingshouldbeacquiredbythestoremanagerand

anyotherpersonnelgivenresponsibility(duringashift)forrespondingtosystemalarmsor

providingin‐storetraining.

BestPracticesandSystemBasics

Training ‐Trainallmanagement&storeassociatesregularly

Testing‐ TestAllequipmentonadailybasis

Tagging ‐Taghighestriskproductstaggedoncorrectpositions,asperCorporatepolicies

Response‐ Respondtoeachandeveryalarm

Vigilance‐ Vigilancefromallstoreassociatesatalltimes

Introduction

ImportantEASFactstoRemember

•Thesystemhasbeeninstalledtodeterpeoplefromtakingmerchandisefromthestore

withoutitpassingthroughapprovedpointofsaleortransactionpoints.

• Withoutanalertworkforce,systemswillnotfunctioncorrectly.Remember,theCheckpoint

systemisatoolthatleveragesyourexistingsecuritypolicies.AsistrueofallEASplatforms,

thisRF‐EASsystemcanonlybeaseffectiveasthepeoplewhooperateit.

•Theoperationofthesystemshouldneverbediscussedwithanyone,nomatterhowofficial

theylook.Youcouldbetalkingtoapotentialshoplifter.

•Ananswersuchas‘It’saninventorycheckingsystem’shouldsatisfythecurious.Ifnot,tell

themyoudonotknowthetechnicalmechanicsofthesystem,butyouknowitisvery

effective.

•ThesystemisutilizedbytaggingmerchandisewithspecialCheckpoint&Alphahardtags,

keepersandlabels.Duringanormaltransaction,thecashierwillremoveanyhardtagsor

keepersandwilldeactivateanylabelsbypassingthemerchandiseoveradeactivationfield.

Thedeactivationfieldturnsoffthesignalproducedbythetagandthecustomercanexitthe

storewithoutcausingthesystemtoalarm.

•Thesystemworksonharmlessradiowaves.Thebasicprinciplebeingthatwhenatuned

circuit(oratag)passesthroughtheenergyfieldproducedatthedoorsystem,theelectrical

propertiesofthisfieldarechanged.Thesystemwilldetectthechangesandproducean

alarm(withsound,lightorboth)untilthetagismovedfromthedetectionzone.

Introduction

EquipmentCareDosandDon’ts

Theenvironmentinwhichthesystemisinstalledisafactortobetakenintoconsideration

forpeakperformance.Thissectionexplainshowthebestresultsareachieved.Theremay

beinterferencefrommetalitemsneartheantennaorelectricalactivity,whichcancreate

'noise'forthesystem.Beforeinstallation,thisistakenintoconsiderationandthesystemor

environmentisadjustedaccordingly.Itiscommonforstorestomakechangestothe

environment,whichmayaffectthesystemnegativelyifarulebelowisviolated.

Thefollowinglistshouldbeconsideredtopreventapossiblereductionofthesystems

sensitivity:

Thesystemsusedinstoresatpresentareeither‘swept’,‘pulse’,or360°pulselistenRF

technology.

Ifproposedrenovationsarelikelytoaffectthesystem,pleasecontactCheckpointfor

additionaladvice.

PleaseNote:Noplasmascreenmonitorsshouldbefittedwithin11–13feetofanyantenna,in

eitherthehorizontalorverticalplane.Thiswillcausesysteminterference.

EquipmentCareDosandDon’ts

Dos Don’ts

Dobesurethatthemainpowersupplyisclean

withoutanyinterference

Donotruncablesparalleltothe

antennawithin4feetofthesystem

Doarrangetohavehalogenlightswhichare

faultyorblownreplacedimmediately,asthis

willaffectthedetection

Donotdecoratesensingantennawith

foilorlights(e.g.Christmaslights)as

thesewillinterferewiththesystem

DocallCheckpointservicedeskbeforeinstalling

newcarpets/tiles/matstoavoidcuttingsystem

cables

Donotplaceliquidsinanareawhere

theycouldspillandshort‐circuitthe

deactivation/antennaunits

Doturnthesystemoffifthereisremodellingor

electricalworkbeingundertakeninyourstore.

*Thiscancausethesystemtoalarmfornoreason

• Installedatentrances,exits,staffexitsandpossiblyrestroomfacilitiesinyourstore.

•Transmitlowfrequencyradiowavesatthesamefrequencyasthetags.

• CheckpointNGL(CLASSIC)andEVOLVEiRANGEpulselistensystemsarebasedon

transceivertechnologyandthereforecanoperateasasinglestandaloneantenna.

•Whenatagentersthedetectionfieldanaudiblealarmisheard.

•Afterthealarmoccurs,thesystemautomaticallyresets.

•IfanEAStagorlabelstaysinsidethealarmzone,thesystemwillcontinuetoalarmuntil

itisremoved.

•Allantennasystemsrequiretestingeachdayusingaspecial‘TestTag.’

•Thestoremanagerisultimatelyresponsiblefortestingandreportingfaults.

Itisessentialthateachandeveryalarmactivationisrespondedtoandhandled

appropriately.

Classic range: Offers the recognized benefits of Checkpoint Design, Quality

and Detection in three affordable design options.

EVOLVE range: Checkpoint’s Premier range, designed with maximum

detection and maximum control with clear KPI driven management tools.

Comes complete with full range of data accessories to help retailers grow

profitably.

EVOLVE EX Exclusive range: An Exclusive collection of designer based

solutions. For retailers whose store designs require something more exclusive.

All based on EVOLVE technology for the best of the best.

EVOLVE MV range: The best performing and most flexible range of RFID

antenna solutions on the market.

EASAntennas

HowtheyWork

EASDigitalAntennas

EVOLVE360RF–PulseListen

Problem Resolution

Theantennadoes

notalarmwhen

testedwith

labels/tags

Checktheredlightisilluminated(solidlight)onthebadgeboard(on

Sideonly)atthebaseofthepedestal.

Usingthekeyprovidedduringtheinstallation,followtheguidebelow

tocheckifthesystemisenabledordisabled.

(Pleasenote:theredlightonEVOLVEantennadoesnotflash

constantlywhenindisabledmode).

1. LocalDisable:

•Turnswitchclockwisefor1second,thenreturntocenter

position.LEDdisplay–slowblinking,1pulseevery3seconds.

Blinkinglasts20secondsandthengoessolid.

2. LocalEnable:

•Turnswitchclockwisefor4seconds,thenreturntocenter

position.LEDdisplay–fastblinking,10pulsesasecond.Blinking

lasts20secondsandthengoessolid.

3. Ifthelightison:

•Andconfirmedsystemsisenabled.Re‐testthesystem.

•Ifalltheabovechecksandtesthavebeencarriedoutandthere

isstillnodetection,thenpleasecallCheckpointSystemsservice

desk.

TroubleshootingGuide

• Your system should be tested each morning to ensure full functionality.

• These tests should be carried out prior to store opening.

• The store manager is ultimately responsible for the test.

The following are possible problems that could occur, some of which could be rectified

without the attendance of a Checkpoint engineer.

Problem Resolution

Systemis

alarming

continually

Check for the following:

1. Tagged articles are not within 6 feet of the antenna.

2. Metallic objects are not within 6 feet of the antenna.

3. Are any cables running nearby?

4. There are no faulty lights in the area.

5. Check for damage to the antenna.

*InextremecasesONLYtheantennaconcernedcanbedisabledand

aCheckpointengineercalled.

Systemis

alarming

intermittently

Trytologthetime/dateofeachalarmtoseeifapatternisestablished.

Check for the following:

1. Tagged articles are not within 6 feet of the antenna.

2. Metallic objects are not within 6 feet of the antenna.

3. Are there cables running nearby?

4. There are no faulty lights in the area.

5. Check for damage to the antenna.

*Call for a Checkpoint engineer if required.

Deactivation

unitis

malfunctioning

Checkforthefollowing:

1. Checkthatitemsarebeingdeactivatedwithinthedeactivation

rangestipulated.

2. Checkthatthedeactivationunitisswitchedon,thereshouldbe

agreenilluminatedlightonthebox.

3. Checkthatthedeactivationunitcablesaresecurelyinplace.

4. Makesurethatyoudonothaveanytagsintheareaofthe

deactivation.

5. TestthedeactivatorwiththeOmni(ifapplicable)ortesttag.

*Call for a Checkpoint engineer if required.

TroubleshootingGuide

Hardtagscomeinmanydifferentstylesandtypes.Theyaremadeofhigh

impactproofplasticandaresecuredtolockwitheitherapinoralanyard

madeofsteel.

Hardtagsarereusableandareremovedfrommerchandiseatthepointof

saleusingamagneticdetacher.

Keepers,bottletags,andotherspecialtytagsarealsoavailable.

•Seeinsideproductboxfordetailedapplicationinstructions.

•Taggingplacementonaproductshouldbestandardizedsothatcashiersknowwhereto

locatetagswhenremovingatthepointofsale.

•Tagsshouldbepositionedinavisibleplaceontheoutsideofthegarmentformaximum

deterrenteffect.

•Pinsshouldbepushedgentlythroughthefabricalongseam,thenpressedeasilyintothe

tag.

•Afterapplying,tagsshouldbecheckedtoensuretheyarefasteningsecurelybygivingthe

tagagentletug.Usecautionwhenapplyingpinsthroughfineoruniquematerials.

•Forpinless orlanyardtags,looparoundthepartoftheproductthatistobeprotectede.g.

handleandsecureotherendintothehardtag.

GeneralGuidelines

HardTagApplication

WhatisaHardTag?

Tostart:Pinsandhardtagsshouldbe

separatedfromeachother.

Pushandrotatepintoopenfabricfibersand

toavoiddamage.Important!Alwaysapply

thepinthroughthefabricseam.

Pushthepinthroughfabricuntilthestem

isseenontheoutsideofthegarment.

Lineupthepinwiththeholeinthehard

tagandpushinasfarasitwillgo.

Ensurepinislockedbygentlypullingupwards.Tagsshouldalwaysbevisiblefromtheoutside.

TaggingProcedures–HardTags

WheretoApplyHardTags

ForTops:Sweaters,jackets,blouses,camisoles

Placetag3”abovethehemlineonthewearer’sleftsideseam

ForShoes&Accessories:

Placetagthrougheyelet,loop,

orfabricmaterial

ForBottoms:Jeans,DressPants,Skirts,Shorts

Placetag3”abovethehemlineonthewearer’sleftoutsideseam

Consultyourmanager,asapplicationpreferencemayvarybyproductorcompany.Consult

yourCheckpointSalesrepresentativeifyouhavequestions,orwouldlikeassistance

determiningwheretoplacetags.

HardTaggingDosandDon'ts

HardTaggingDosandDon’ts

Dos Don'ts

Taginaconsistentpositiononalllike

garments Pierceleather,suedeorwaterproof materials

Taginlinewithyourcompanypolicy Taginapositionthatwillinterferewiththe

customertryingagarmenton

Taginavisiblepositionformaximum

deterrence Usebentpinsordamagedlanyards

Gentlyeasethepinthroughthefabric Leavepinsonthepointofsaleareaoronthe

floor

Performthetugtesttoensurethepin/tagis

lockedinto position Storetagsnexttodeactivationequipment

Storetagsandpins/lanyardsseparatelyon

removal

Placecustomerpaymentcardsnexttothe

magneticdetacher

Ensurebottletags arepositionedonthe

narrowestpartofthebottleneck Placemultiple tagsononeitem

Correct Incorrect

HardTagRemoval

•Usingthemetaldetacher,tagremovalisquickandsimple.

•Placetheconeofthetagintothehollowofthedetacher,presslightlyonthepinandlift

thepinupwards.Thetagwillremaininthedetacherandthepincanberemovedfrom

thefabric.

•Ifthepindoesnotliftaway,thenpressslightlymorefirmlyonthepinheadandtwist

gently.Thisallowsthepintorepositionitselfinthelock.Thepinwillnowliftfromthe

tag.

•Tagsandpinsshouldbestoredsafelyandseparatelyforreuse.

•Disposeofanybentpins,thesecouldjaminthelockingmechanism.

•Takecarenottoleavethesharppinslyingaround.

• Checkpointpersonnelmayboltthedetachertoaconvenientpositiononthepointofsale

area.Itisessentialthatthesedetachersarekeptsecureandnotaccessibletothepublic.

•Mostdetachersaresuppliedwithalockandkeytopreventunauthorizedtagremoval.

Labels

EASLabelsarethinRFlabelsdesignedtohelpprotectmerchandiseanddetertheft.Theselabels

comeinmanydifferentshapes,sizes,prints,colorsandcanbecustomizedtoconveycompanyor

corporateinformation.

Itemsonwhichstickertags/labelsareappliedmustbepassedoverthedeactivationequipmentat

thepointofsaleinordertoneutralizeandpreventtheantennaattheexitbeingactivatedasthe

customerleavesthestore.

Therollsoflabelsaredeliveredina‘live’condition.Alivelabelwillactivatetheantenna.Allrolls

mustbekeptatroomtemperature,awayfromcustomersanddeactivationequipment.

•Removeonelabelfromtherollandplaceonproductasdesired.Ensurethelabelissmoothly

andcompletelyadhered,andplacedclosetothebarcodeifpossible.

•Differenttaggingproceduresandplacementmayberequireddependingonthetypeoflabel

andproduct.

•Nevercoverimportantorlegalinformationsuchasbestbeforedates,safetyinstructionsor

ingredients.

•Avoidtaggingdirectlyontopofmetallicitemsorfinishes.Doingsomayinterferewiththe

detection,butcanstillbesuitableasavisualdeterrent.

•EachlabelissubjectedtoCheckpoint’squalitycontrolmeasures.Sometimestagsare

producedthatdonotmeetahighenoughstandard.Thesetagsmayappearwithinanyroll

andareidentifiedbyaredspot.

•Pleasedisposeofany‘red‐spottedtags’asthesemaynotworkyoursystem.Allfaultytags

areautomaticallyreplacedandaddedattheendofthatroll.

GeneralGuidelines

EASSolutions–LabelsandTags

WheretoApplyLabels

ClearLabels Placement WhiteLabels Placement

BoxedGoods

Clear labelsaredesignedtobe

avisualdeterrent.

Placethemonthefrontof

packaging,butdonotobstruct

important

information.

Placeclosetobarcodefor

efficientdeactivation.

BoxedGoods

Whitelabelsmaynotbe a

visualdeterrent.

Placethemonthesideor

backofpackaging,butdonot

obstructimportant

information.

Placeclosetobarcodefor

efficientdeactivation

PriceTagsor

PackagingLabels Placelabelontagbutdonot

obstructimportant

information.

Placeclosetobarcodefor

efficientdeactivation.

PriceTagsor

PackagingLabels Placelabelontagbutdonot

obstructimportant

information.

Placeclosetobarcodefor

efficientdeactivation.

SmallGoodsPlacelabelonproductforbest

fit‐nopartoflabelshouldstick

offproduct.

Clearwindowenablesviewof

importantinformation,and

possiblybarcodes.

Labelsmaybecurved,butdo

notfoldorbend.

SmallGoodsPlacelabelonproductfor

bestfit‐nopartoflabel

shouldstickoffproduct.

Placethemonthesideor

backofpackaging,butdonot

obstructimportant

information.

Labelsmaybecurved,butdo

notfoldorbend.

Consultyourmanager,asapplicationpreferencemayvarybyproductorcompany.Consultyour

CheckpointSalesrepresentativeifyouhavequestions,orwouldlikeassistancedeterminingwhere

toplacetags.

Applicationmayvarydependingontypeandsizeoflabelused.Belowaregeneralguidelines

basedonstandard,whitelabelsandCheckpointmicro,clearlabels.

PaperLabelDo’sandDon'ts

PaperLabelDosandDon’ts

Dos Don'ts

Consultyourmanagerregardingproper

placementoptionsandprocedures

Coverimportantorlegallyrequired

informationabouttheproductwiththetag

Applythetagasclosetotheproductbarcode

aspossible Bendorcreasethetag.AslightcurveisOK.

Ensurethatthetagisappliedsmoothlyand

evenly

Applytometallicsurfaces,unlessintendedas

avisualdeterrentonly

Storetagsatroomtemperatureinasecure

area

PlaceanEASlabelonfooditems,unlessitisa

designatedfoodlabel

IncorrectCorrect

Bad

SourceTagging

CheckpointoffersarangeofresourcesincludingproprietaryRF‐EAS/RFIDtechnologyandglobal

sourcing,aswellasconvenientordering,designservicesandexperiencedengineeringsupport

forhigh‐speedapplication.

Inretailstoresaroundtheworld,radiofrequency(RF)SourceTaggingconsistentlyreduces

lossesduetoshopliftingandemployeetheft.RF‐EASSourceTaggingoffersuncompromising

protectionthatstudiesshowcanincreaseprofitabilityovertheshrinkreductionsavingsofRF‐

EASalone.

SourceTaggingreduceslaborcostsassociatedwithmanualtaggingbyprovidingfloor‐ready,

securemerchandise.

SourceTaggingisa“win‐win”forretailersandmanufacturers

•Betterproductplacement

•Moreaggressivemerchandising

•Opendisplayofmanyitems

•Improveditemavailabilityforshoppers

•MoreaccuratePOSinventorydatatotriggerreorders

Checkpoint’sRF‐EAStechnologyisidealforSourceTagging

Paper‐thinRF‐EAStagscanbeembeddedseamlesslyandvirtuallyanywhereonanyproduct,

insidebrandedtagsorontheoutsideofanypackaging.Theycanbeappliedatproductionline

speedsandcanbeoverprintedwithvariabledata.Manypackagingpartnersarecertifiedto

applyCheckpointRF‐EASlabels.Checkpoint’sEnhancedPerformance(EP)labelsaremore

environmentallyfriendlythantraditionallabels;theycontainlessaluminum,lesspaperandless

plastic.

ApioneerinRFtechnologywithmorethan40yearsofexperience,Checkpoint

providesunparalleledsupportforsourcetagging,including:

• Productanalysisforoptimaltagplacement

•Make‐readyprogramtoassistinthestart‐upprocess

•On‐sitesupportforequipment/processcertificationandinitialproductionruns

SoftLabelDeactivation

•Labelsarenotreusableandstayonaproductduringandafterpurchase.

•Thelabelsmustbecancelledorturnedoffpriortothecustomersleavingthe

store.

•Thisprocessiscalled“Deactivation”.

•Thedeactivationequipmentcomeinseveralforms.Allformsarewiredtoa

Chassis.

•Itisessentialthatthechassisisswitchedon.

•Anilluminatedgreenlightonthefrontofthechassisindicatesithaspowerandis

operational.

PointofSale

Whilehandlingatransaction,cashiersshouldpass

eachproductoverthedeactivators,holdingtheitems

aslowaspossible.Anyfoldingofclothingshould

occuronthedeactivationlocationonlyafterthe

productispassedoverthedeactivationlocation.

Dependingupontheprogramming,abeepmightor

mightnotsoundtoindicatealabelisdeactivated.

OmniVerifier

The Omni Verifier is a portable device that has 3 functions. It is rechargeable and comes with

its own charger cradle.

OmniVerifierwithcard

Function1Testingfora‘live’tag–placein‘PV’mode

•Depressredbuttonandholdoverproduct/tag.

• Greenlightwillilluminateandiflabel/tagis‘live’theOmniVerifierwillsoundandredlight

willilluminate.

*DonotusetheOmniVerifierasa‘bodyscanner’

Function2 Deactivatingalivetag–placein‘PV’mode

•PlacethewhitedeactivationkeyovertheroundpartoftheOmniVerifier.Keepthered

buttondepressed.Thelightsonthedisplaywillcontinuetoflash.Theflashingsignifiesthat

theOmniVerifierisnowindeactivationmode.Byholdingthesaucerclosetoalivetagitwill

beepforacoupleofsecondsthenturnoffthetag.

Function3TestingforDeactivation(testequipmentdaily)

•Switchthesmallblackbuttononthesideofthehandletothe‘DV’mode(towardshandle).

Thendepresstheredbuttonsothedisplayshowsthered&yellowlight.Nowplacethe

saucerclosetothedeactivator–theOmniVerifierwillbeepifthereisadeactivationsignal.

Please use the Omni Verifier in accordance with store policy.

Deactivation

Belowyouwillfindproceduresforhowtodeactivatelabelsafterpurchase.Awidevarietyof

apparellabels– includingsoftandclearRFlabels,iSProTagsandgraphichangtags–donot

requireremoval.Instead,deactivationturnsthelabelOFF.

USEOFVERIFIERUNITS

PortableverifiersfeatureanAlarmsensor,allowingverificationofEASsecuritytagONorOFF.

•Whenanactivelabelisheldwithinrange,abeepsoundindicatesthelabelisON.

•FortheOMNI®tool,selectthePersonalTagVerifier(PV)modetoenablethisfeature.

TIPSFORINSTALLEDPADS

Free‐standingdeactivatorsor“pads”canbe

fittedtotheundersideofthePOScounter.Maximum

distanceabovepadwheredeactivationwill

occuriscalled“DeactivationHeight”anddepends

onthesystem.EnsurethatsuppliesofTags/Labels

doNOTcomenearthesestations.Again,active

labelsmustneverbebroughtnearsuchareas.

TIPSFORWANDDEACTIVATORS

Handheldwanddevicesallowbulkyandheavy

itemstobedeactivatedwithoutremovalfrom

theshoppingcart.Someunitsattachtothe

deactivatorwithaflexiblecable.Passtheend

ofthewandnearthelabel;eithersidecanface

outward.Deactivationheightswillvary.Aimfor

closerthan5cm[2in]toeachlabel.

CounterpointIntelligent

Deactivator‐RF(CPiD‐RF)

Introduction

IfyourstorehastheCounterpointIntelligentDeactivator‐RFinstalled,thissectionappliesto

you.Withenergy‐savingelectronics,anupgradepathforintegrationwithcountersand

networkservers,andsuperiorRF‐EASperformance,thisisafuture‐readyPOSsolution.

Keyfeaturesarelistedbelow:

•User‐friendlyFrontPanelwithVolumecontrol

•Multi‐ColorStatusLED

•USBConnector(featureindevelopment)willlatersupportdatareporting

• Severalmodesofoperation(thisguideexplainshowtochangemode)

CPiD‐RFTraining

NewemployeeswhohaveneverusedaDeactivatorwillbenefitfromimprovedperformance,

betteridentificationofHardTags(alarmwithDetectfeature)andtheabilitytoverifyEAS

labels.ManagersorStoreOperationswillworkwithCheckpointtodeterminewhichmodeis

suitedforyourmixoftags.Ifvariedusesarepermitted,Managerscanquicklytrain

employees.

UsingCPiD‐RF

DeactivationanddetectionareassistedwithAlarmonHTandothertypicaloperations.Basic

operationisthesameasCounterpointIXandotherrelatedproducts.LabelDeactivationcan

beintegratedtothePOS,sotheactionofscanningabarcodelabelwillproduceCPiD‐RF

action(withalimitedtimewindowfordeactivation).Duringthe“ontime”whentheYellow

StatusLEDison,deactivationisenabled.Withsuccess,Redindicatesdeactivation(oralarm).

Anothersupportedmethodisusinganinterlockwhereanadditionaldevice,suchasakey

switchorfoot‐pedal,producesthefunction.ExternalCountersandAlarmsaresupported.

TheOperationModeiVerifyoffersthesamefunctionastheOmniVerifier.Selectingmodeis

describedonthefollowingpage.

1. Sounder

2. StatusLED(colored)

3. PowerLED

4. VolumeKnob

5. ThumbScrew

6. AccessPanel

CounterpointIntelligent

Deactivator‐RF(CPiD‐RF)

SYSTEMSETTINGS

AccesstoDIPSwitches&Reset

Switchesprovidecontrolofuniquesystemfeatures

andfinetuningofperformance.Pullaccesspanel

openfromright.Bymovingselectedswitchesupor

down,youcanadjustsystemmode,powerandgain.

OperationModes

OperationModeisaglobalsystemsettingwhich

configuresCPiD‐RFtodeactivate(only),deactivate

anddetect,orverifyactiveEAStags.

SetSwitches(SW)2and3toconfigureMode.

SetSW3,4and5toadjustthesystem’s

ReceiverGain(or“Sensitivity”).Seenextpage.

OTHERUSERCONTROLS

ResetButtonforstartup

EachtimetheunitispoweredON,presstheresetbutton,waituntiltheVioletLEDlightison,

thenpressResetagain.Theunitmakesaclickingnoisewhileittunes;thisisnormal.IftheRed

orVioletLEDeverstayson,resettingmayenablepropersystemfunction(see

Troubleshooting).

ChangeModes

PressReset1timetoapplyanewmode.Ifredorateallightstayson,pressResettwice.

AdjustingSensitivity

Usetable/descriptiononthefollowingpage.

StatusLEDDefinitions

DetailsonLEDDefinitionsandRxGain(seebelow)arefoundonalabelbelowthechassis“top

plate.”Releasefrontlatchfirst,andthenremovethelid(orchassisframe)toviewlabel.

VolumeKnob

Ifsoundisnotloudenough,adjustormovephysicallocation.Duringbusyperiods,turnitup!

ModeName Known

Selection SW2SW3

iDeact Mode5OFFOFF

iDetectHT Mode6ONON

iDetect/Deact Mode4OFFON

iVerify Verification ON OFF

ThepurposeofthistableistoexplainstepstotroubleshootCPiD‐RFissues.

TheproblemcolumndescribesthenoticeablesymptomswhichindicateCPiD‐RFisnotfunctioning

atitsbest.Sometimesthesolutionisobvious,forexample,removenearbytags,buttheaction(s)

columngivesyouaformalapproachtosolvinganyproblem.Thestepsallowyoutoidentifythe

issueandpreventitfromoccurringagain.

CounterpointECO

ThisproductversionisbasedontheCPiD‐RF.SomefeaturesarenotavailableontheECOversion

oftheproduct,namelyInterlockandiVerify.Normaldeactivationprocedureswillapplyto

CounterpointECO.ContactCheckpointforadditionalinformationonapplications.

Troubleshooting

Problem Action(s)

GreenpowerLEDisnoton. ConfirmDCplugandACpowercordarebothsecure.

Functionislost(orreduced

deactivation).

Checkconnections;confirmantenna(s)arepluggedin.Confirm

SW1(Power)isOFF.

Statuslightisteal. CPiD‐RFmayneedtobeauto‐tuned:resetunitbypressing

button. ViewStatus LEDwhenre‐testingforagoodresult.

Systemisconstantly

alarming.

Removetaggeditemswithin3ft(0.9m)ofthepad.Tryreducing

thereceivergain(SW4,5,6).AnotherDeactivatorcouldbetoo

closetothepad.Tryturningtheotherdeviceofformovingit

furtheraway.

Statuslightisblinkingred.

(Thisindicatesamistune

condition.)

Confirmthereisnothinglayingontopoftheantenna.Remove

nearbymetalobjectsandthenreset.

CounterpointIntelligent

Deactivator‐RF(CPiD‐RF)

EASPedestals

Itissuggestedthatthepedestalsaretestedatthestartofeachbusinessday.Usethesame

methodeachtimewhichhelpstobuildconfidencethatthesystemisperformingasdesigned.

Totestthesystemproperly,walkcompletelythroughthepedestalswhileholdingthetesttag

(includedinyourwelcomekit)atwaistlevel.Wavingthetesttagalonebetweenthe

pedestalswillnotprovideatruereading.

Ifyouareexperiencingdetectionproblemswhenusingthetesttagwiththepedestals,please

checkthefollowingbeforeplacingaservicecall:

1. Isthelightatthebaseofoneofthepedestalsilluminated?

A. Ifso,thanpowerisactive

B. Ifnot,refertonumber2

2. IstheACcircuitbreakerpoweringthepedestal tripped?

A. Ifso,resetthebreakerandrecheck

B. Ifnot,refertonumber3

3. Iftheproblemspersist,contactCheckpoint’sServiceDepartmenttoplaceaservicecall.

Whenplacingaservicecall,pleasegiveabriefdescriptionoftheproblemyouare

experiencing.SeetheContactInformationsectionfordetailsonhowtocontactyour

servicecenter.

Testdeactivationheight:

For5or6ModeDeactivationunits:

HoldtheDV1000unitapproximately15inchesoverthecentreofthepad.Whileholdingthe

button,slowlylowertheDV1000deviceoverthepadorlocatinglabeluntilthelight

illuminatesgreen.Thisindicatesthatadeactivationfieldispresent.

For4Modedeactivationunit:

PlaceatagandDV1000overthepadatthesamedistanceandrepeatedtheabove

procedure.ThepresenceofthetagwillactivatethepadandaidtheDV1000todeterminethe

presenceofafield.

Ifnolightisilluminatedtheneitherthebatteryiscompletelydrainedorthereisno

deactivationfieldpresent.

TesttheDV1000:

Depressthebutton.Ifthelightilluminatesredthenthebatteryislowandshouldbereplaced.

TestingProcedures

OmniVerifier

OnthesideoftheOmniVerifierunitslidethetoggleswitchto“DV.”Depresstheredbutton.

Theamberandgreenlightswillilluminate.Ifthegreenlightisblinking,thisindicatesthatthe

batteryislowandtheunitneedstobeplacedontothechargingcradle.

HoldtheOmniVerifierdeviceapproximately24inchesabovethedeactivationpadandslowly

loweruntiltheredindicatorilluminatesandthesounderbeeps.Thisindicatesthatthe

deactivationfieldispresent.

IfyouexperiencedeactivationproblemswhentestingyourdeactivatorsusingeithertheDV1000

orOmnidevices,pleasecheckthefollowingbeforeplacingaservicecall:

1. Locatethedeactivationelectronicsboxandconfirmit’s

pluggedinand/orthepowerswitchisturnedon.Agreenlight

shouldbeilluminatedonthefrontoftheelectronicsboxto

indicatepower.

2.Ifthelightison,thepowersupplyispluggedinandthereis

stillnodeactivationfieldpresent,confirmtheantennacable

andconnectorarepluggedintothebackoftheelectronic

housing.

3. Iftheproblemspersist,contactCheckpoint’sService

Department(800‐253‐7580)toplaceaservicecall.When

placingaservicecall,pleasegiveabriefdescriptionofthe

problemyouareexperiencing.

TestingProcedures

Troubleshooting

PhantomAlarms

Aphantomalarmiswhenthealarmsoundsorthepedestals

illuminatewhennooneiswalkingthroughthesystem.

Reviewthefollowingsuggestionstotroubleshoot:

Q: Issomeonecarryingtaggedmerchandisenearthesystem?

Aretheretagsortaggedmerchandisewithinsixfeetofthe

system?

A: Checkbehindthecounters,insideboxes,etc.

Q: Arecoiledwireorcordsnearthesystem(carpetshampooers,

extensioncords,etc.)?

A: Removethematerialandmonitorthepedestalstoseeifthis

fixestheissue.

Q:Aredisplayracksinthevicinityloose,closetoortouchingthe

pedestals?

A: Doorhandlesandcartguardsshouldbeinsulatedfromthe

doorframebyinsertingrubbergaskets.Ifthereisan

excessivelylooseorricketydisplaynearby,moveitatleastsix

feetawayfromthesystem.

Ifthephantomalarmscontinue,turnoffthesystemforaperiodoftime,uptoonehour,

andthenturnitonagain.Thisshouldallowanyinterferencetoclear.Pleaserefertothe

PossibleAlarmCauses(page25)sectionforadditionalideas.

1.Makesurethechassisispluggedinand/orthepowerswitchis

turnedon.Agreenlightshouldilluminateonthefrontofthe

electronicsboxtoindicatepower.

2.Checkfortagsortaggedmerchandisethatmaybelocatednearthe

deactivationpad,electronicsboxorcabling.Thereshouldbea

minimumofthreefeetofclearancearoundthepadandelectronics

box.

3.Checktheareaaroundthedeactivationpadforanylargeamounts

ofmetalthatmaybepresent.Thereshouldbeaclearanceofsix

inchesaroundthedeactivationPad.

CounterpointDeactivationUnits

Ifyouareexperiencingproblemswhentestingdeactivationunits,checkthefollowingbefore

placingaservicecall:

OMNI

IfyouareexperiencingproblemswhenusingtheOMNIhandhelddevice,checkthefollowing:

1.Iftheunitgivesoffanerraticalarmand/orthenoiselightilluminates

whileinPVmode,moveatleastsixfeetfromtheEASpedestaland

tryagain.

2.Iftheunitdoesnotgiveoffanyalarmorthegreenpowerlightblinks,

rechargethebatterybyreturningtheOMNItoitschargingcradle.

DV1000

IfyouareexperiencingproblemswhenusingtheDV1000device,checkthefollowing:

1. Ifthelightonthefrontoftheunitisredwhenthebuttonisdepressed,

replacethe9‐voltbatteryunderthebatterydooronthebottomofthe

unit.

2. Iftheunitdoesnotdetectafieldfromaknowngooddeactivation

area,replacethe9‐voltbatteryunderthebatterydooronthebottom

oftheunit.

Troubleshooting

PV2000

1.Ifitdoesn’tbeepwhenturnedon,thebattery

mayneedtobereplaced.

2.IftheAMBERlightisseen,thisindicatesalow

batteryandthebatteryshouldbechangedat

thistime.

PossibleAlarmCauses

Afalsealarmoccurswhenapedestalalarmsorilluminateswhensomeonepassesthrough

thesystemaftertagsonthemerchandisehavebeendeactivatedand/orremoved.Review

thefollowingsuggestionstotroubleshoot:

Q: Didyoudouble‐checkthemerchandisefortags?

A: Re‐runthemerchandiseoverthedeactivationpadorcheckformissedhardtags.

Q: Doesthealarmsoundatthedoorwayafterasofttaghasbeenpassedoverthe

deactivationpad?

A: Looktoseeifthedeactivationsystemispowered.

Experiencehasshownthatotherpossiblecausescanbe:

•Metalracks/weeklymagazine/circularracks

•Doors/doorframes

Theuppertracksofslidingdoors

Manualdoorsarelooseorpushbarsarenotinsulated

•ShoppingCarts

Metalcartspushedtogether

Cartcorralrailingsloose

•Cables/extensioncords

SeasonallightsortreedecorationsorexcessCCTVcabling

Vacuumcleaners

Troubleshooting

AGuidetoHandling

AlarmActivations

Foreveryalarmactivation,thenearesttrainedstoreassociateshouldrespond

byfollowingthesetipsandguidelines:

•Thereisachancethatthestaffhasnotdeactivated/removedatag.

• Keeptheapproachnonconfrontational.

•Walkcalmlytothecustomer,donotrun.

•Smile.

•Befriendly.

•Nevertouchthecustomerorstandtooclose…keepatarmslength.Safetyfirst!

•Apologizefortheinconvenienceandassumeitisastoreproblem.

•Never embarrassoraccusethecustomer.

•Never makeassumptionsbasedonthecustomersappearance.

•Never raiseyourvoice.

•Avoidwordsthatwillintensifythesituation…wordssuchasthief,problem,shoplifter,

security.

• Keepitsimple,shortandsweet.

Afteranytagshavebeendealtwith,besuretowalkthepurchasethroughyourself.Youdonot

wanttofurtherembarrassthecustomerifthereisstillanissue.

Keyphrasesmightinclude:

•“Sorry,wehavemadeamistakeputtingyouritemsthroughoursecuritysystem,pleasecan

youcomebackandI’llcorrectit.”

•“WouldyoumindifItakealookatyourreceiptsoIcanseewhoassistedyou?”

•“Haveyoudoneanyshoppingelsewheretoday?”

Thingstoremember:

•Ifacustomerruns,followyourtrainingprocedure.

•Neverputyourselfindanger;ifyouarethreatened,informyourmanagerimmediately.

•Nevertrytophysicallyrestrainacustomer.

•Thetaggingsystemdoesnotalteryourcompanypolicyfordealingwithknownshoplifters.

•Thetaggingsystemisadeterrentbased,customerservicetool.

•Remainvigilantonthestorefloorandreportanysuspiciousbehavior toyourmanager.

Rememberalwaysfollowyourowncorporatepoliciesandguidelinesonapproaching

shoplifters.

RecordingAlarms

User'sshouldkeepawrittenrecordofeveryalarm,regardlessofitscause.Alarmsmaybe

causedbyinterferencewithinthesystem(phantoms),tagsthathavenotbeendeactivatedor

removed,orbyashoplifterattemptingtoremovemerchandise.Thealarmlogsheets

demonstratehowwellthesystemisworkinginadditiontoprovidingalarmpatternsthathelp

managementdesignthemostbeneficialinventorycontrolprogramforyourstore.Store

managementwilldecidewhethertokeepthelogandwhatinformationistobelisted.

UsingtheAlarmLog

•Choosealogsheetformatthatservesyourneeds.Analarmlogsamplemastersheetis

providedintheWelcomeKit.Youmayusethistomakecopiesofthepreferredalarmlog

format.Thisformatmaybeadaptedtosuittheneedsofyourstore.

•Recordeveryalarm,completingallinformation.

WhattoRecord

Storemanagementwilldecidewhattorecord.Listedbelowareafewsuggestions:

•Resultsoftest

•Dateofalarm

•Timeofalarm

•Typeofalarm(R/U/P):

•R: Realalarm(shopliftingattempt)

•U:Unintentionalalarm(electronicdooropeningcard,failureofassociateto

removeordeactivateatag)

•P: Phantomalarmfornoapparentreason.Ifso,recordwhetherthesystemwas

turnedoffafterward

•Merchandiserecovered,ifapplicable

•Valueofmerchandiserecovered,ifapplicable

•Nameofstoreemployeewhohandledalarmsituation

•Descriptionofalarmresponse;additionalcomments

•DateandreasonCheckpointServiceDepartmentwascalled

AlarmActivationLog

AmajorityoftheEASalarmsthatareproducedarecausedwhenanassociatefailsto

deactivateorremoveatagorothersecuritydevicewhenthecustomerischeckingoutatthe

pointofsale.

HelpcompletethecustomerexperiencebyrespondingtotheEASalarm:

•Acknowledgethecustomer

•Letthecustomerknowwemayhavemissedatagduringthepurchase

•Runtheentirebagoverthedeactivationpadandcheckthemerchandiseformissed

hardtags

•Apologizetothecustomerfortheinconvenienceandthankthemforshoppingatyour

store

Whenapproachingcustomers,becourteousatalltimesandnevermakeaccusationsor

threatenthecustomerinanyway.Alwaysdefertostorepoliciesandproceduresforresponding

tosystemalarms.Contactyourstoremanagerwithfurtherquestions.Itisalsoimportanttobe

consistentinthemannerinwhichalarmsituationsarehandled.

Ifthereisnoresponsetoalarms,shoplifterswillobservethisandreturntothe

storeinthehopesofchallengingboththesystemandstorepersonnel.

1.Donotspraythepedestalswithcleaningsolution.Instead,spraythecleaneronatowel

andwipedowntheantennas.

2.Donotplaceliquidsinanareawheretheycouldspillandshort‐circuitadeactivationunit.

3.CallCheckpoint’sServiceDepartmentbeforeinstallingnewcarpettoavoidcuttingthe

systemcable.

4.Turnthesystemoffifthereisremodelingorelectricalworkbeingdoneatyourstore.

Otherwise,thesystemmayalarmfornoapparentreason.

5.Donotdecoratethepedestalswithfoilorlights(i.e.Christmaslights).Thesewillinterfere

withthesystem.

CustomerServiceProcedures

PointstoRemember

•TestallcomponentsoftheCheckpointsystemeachmorningandrecordresultsinthe

AlarmLog

•Recordallalarmsinthelog

•Reviewalarmresponseguidelinesperiodicallywithemployeesresponsibleforhandling

alarms

• FamiliarizeallnewemployeeswiththesystemandmakesuretheyreviewthisUser’s

Guide

•Makesurethatemployeesdonotgivecustomersanyinformationaboutthesystemor

tags

•CallyourCheckpointrepresentativeifyouhaveanyquestionsregardingtheuseofthe

system,tagsoraccessories

CustomerServiceContactInformation

ForyourCustomerServiceneeds,pleasecall 1‐800‐253‐7580andfollowthepromptsor

emailcall.center@checkpt.com.

CheckpointSystems,Inc.

101WolfDrive

Thorofare,NJ08086

CustomerService:(800)253‐7580

call.center@checkpt.com

www.checkpointsystems.com

Foranyadditionaltrainingorinformationlistedbelow,pleasecontactus.

•Customersupportservices

•Storeorregionaltrainingonequipmentandcustomerapproach

•Auditvisitsandsummaryanalysis

•Mysteryvisitsfocusedonlossprevention

•Storeshrinkageevaluationandconsultationday

•CheckpointAcademy

ContactusformoreinformationonourfullrangeofMerchandiseAvailabilitySolutions.

Technologyiscontinuallyimprovingandlosspreventionmethodsareregularlyreviewed.So

pleaseadheretoyourcorporatepoliciesandcontactyourmanagementofficewithany

additionalquestions.Theinformationinthisdocumentisaimedasaguideonlyandinformation

inthisguideissubjecttochangewithoutnotice.Checkpointcannotbeheldresponsiblefor

individualinterpretationofthisdocument.

ContactDetails

ImportantInformationtoourUser'sinNorthAmerica

FCCRegulatoryComplianceStatement

CheckpointSystems,Inc.,offersElectronicArticleSurveillance(EAS)orRadioFrequencyIdentification

ProductsthathavebeenFCCcertifiedorverifiedto47CFRPart15SubpartsB/C.Appropriately,oneofthe

followinglabelswillapplytotheapproval:

NOTE:ThisequipmenthasbeentestedandfoundcompliantwithinthelimitsforaclassAdigitaldevice,pursuant

toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful

interferencewhentheequipmentisoperatedinacommercialenvironment.Thisequipmentgenerates,uses,and

canradiateinterferencetoradiocommunications.Operationofthisequipmentinaresidentialareaislikelyto

causeharmfulinterferenceinwhichcasetheuserwillberequiredtocorrecttheinterferenceatownexpense.

‐OR–

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)

includingthisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterference

received,includinginterferencethatmaycauseundesiredoperation,whichmayincludeintermittentdecreasesin

detectionand/orintermittentincreasesinalarmactivity.

Whereapplicable,CheckpointSystems,Inc.ElectronicArticleSurveillance(EAS)productscomplywiththe

MaximumPermissibleExposurelimitsFCC47C.F.R.1.1307(b)(1))forUSandRFExposurelimitRSS102,

table4.2forCanada.

IndustryCanadaRegulatoryComplianceStatement

ThisdevicecomplieswiththeIndustryCanadalicense‐exemptRSSstandard(s).Operationissubjecttothe

followingtwoconditions:

1.Thisdevicemaynotcauseinterference,and

2.Thisdevicemustacceptanyinterference,includinginterferencethatmaycauseundesiredoperationofthe

device.

EquipmentSafetyComplianceStatement

Checkpoint’sElectronicArticleSurveillance(EAS)productshavebeendesignedforsafenessduringnormal

useand,whereapplicablehavebeencertified,listed,orrecognizedinaccordancewithoneormoreofthe

followingsafetystandards;UL60950‐1,CSAC22.2No.60950‐1‐07.Additionalapprovalsmaybepending.

WARNING: ChangesormodificationstoCheckpoint’sEASequipmentnotexpresslyapprovedbythepartyresponsible

forassuringcompliancecouldvoidtheuser’sauthoritytooperatetheequipmentinasafeorotherwiseregulatory

compliantmanner.

ImportantInformationtoourUser'sinEurope

CERegulatoryComplianceStatement

Whereapplicable,CheckpointSystems,Inc.offerscertainElectronicArticleSurveillance(EAS)products

thathaveCEDeclarationsofConformityaccordingtoR&TTEDirective99/5/EC,EMCDirective

2004/108/EC,andLowVoltageDirective2006/95/EC.

SystemElectromagneticCompatibility(EMC)hasbeentestedandnotifiedthroughSpectrumManagement

Authoritiesifnecessary,usingaccreditedlaboratories,whereby,conformityisdeclaredbyvoluntarily

acceptedEuropeanTelecommunicationsStandardsInstitute(ETSI)standardsEN301489‐3andEN302208

and/orEN300330,asapplicable.

NOTE:CertainElectronicArticleSurveillance(EAS)equipmenthavebeentestedandfoundtoconformtothe

CEemissionandimmunityrequirementinEurope.Thisequipmentgenerates,uses,andcanradiateradio

frequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructionmanual,maycauseharmful

interferencetoradiocommunications.Underunusualcircumstances,interferencefromexternalsourcesmay

degradethesystemperformance,whichmayincludeintermittentdecreasesindetectionand/orintermittent

increasesinalarmactivity.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular

installation.Ifthisequipmentexperiencesfrequentinterferencefromexternalsourcesordoescauseharmful

interferencetoradiocommunicationsreception,whichcanbedeterminedbyturningtheequipmentoffand

on,pleasecontactaCheckpointSystemsrepresentativeforfurtherassistance.

Whereapplicable,CheckpointSystems,Inc.ElectronicArticleSurveillance(EAS)productscomplywiththe

limitationofhumanexposuretoelectromagneticfieldsEN50364andwiththelimitvaluesofGerman

accidentpreventionregulationsforelectromagneticfieldsBGVB11.

RoHSComplianceStatement

TheRoHSDirectivestandsfor"therestrictionoftheuseofcertainhazardoussubstancesinelectricaland

electronicequipment."ARoHScompliantproductmeansthatelectricalandelectronicequipmentcannot

containmorethanmaximumpermittedlevelsoflead,cadmium,mercury,hexavalentchromium,

polybrominatedbiphenyl(PBB)andpolybrominateddiphenylether(PBDE).Checkpointisincompliance

withtheRoHSdirective.

WEEEComplianceStatement

TheWasteElectricalandElectronicEquipmentDirective(WEEE)appliestocompaniesthatmanufacture,

sell,distribute,ortreatelectricalandelectronicequipmentintheEuropeanUnion.Thereareanumberof

obligationsimposedonCheckpointasasupplierofelectricalandelectronicequipment.Checkpoint's

complianceapproachforeachoftheseobligationsisprovidedbelow.

WEEEMarking

AllproductsthataresubjecttotheWEEEDirectivesuppliedbyCheckpointarecompliantwiththeWEEEmarking

requirements.Suchproductsaremarkedwiththe"crossedoutwheeliebin"WEEEsymbolshownbelowinaccordancewith

EuropeanStandardEN50419.

InformationforUser's

AccordingtotherequirementsofEuropeanUnionmemberstateWEEElegislation,thefollowinguserinformationisprovided

inEnglishforallCheckpointsuppliedproductssubjecttotheWEEEdirective.

Thissymbolontheproductoronitspackagingindicatesthattheproductmustnotbedisposedof

withnormalwaste.Instead,itisyourresponsibilitytodisposeofyourwasteequipmentbyarranging

toreturnittoadesignatedcollectionpointfortherecyclingofwasteelectricalandelectronic

equipment.Byseparatingandrecyclingyourwasteequipmentatthetimeofdisposalyouwillhelpto

conservenaturalresourcesandensurethattheequipmentisrecycledinamannerthatprotects

humanhealthandtheenvironment.ForinformationabouthowtorecycleyourCheckpointsupplied

wasteequipment,pleasecontactthedistributorfromwhomtheproductwaspurchasedorreachout

toyourlocalCheckpointrepresentativefordetailsonproperdisposalofelectronicsmanufactured

andsoldbyCheckpoint.

REACHComplianceStatement

TheEuropeanREACHRegulation1907/2006onRegistration,Evaluation,Authorization,andRestrictionofChemicals

(REACH),AnnexXVIIenteredintoforceinJune2009,andaffectsallcompaniesproducing,importing,using,orplacing

productsontheEuropeanmarket.TheaimoftheREACHregulationistoensureahighlevelofprotectionofhumanhealth

andtheenvironmentfromchemicalsubstances.

CheckpointSystems’substancesmanagementsystemfollowsandcomplieswiththecurrentrevisionoftheREACH

RegulationonthesubstancesasidentifiedbyECHA(EuropeanChemicalAgency).

CheckpointSystems’productsareconsideredarticlesasdefinedinREACHArticle3(3).

Theseproducts/articlesundernormalandreasonableconditionsofusedonothaveintendedreleaseofsubstances.

ThereforetherequirementinREACHArticle7(1)(b)forregistrationofsubstancescontainedintheseproducts/articlesdoes

notapply.

CheckpointSystems’products/articlesdonotcontainSubstancesofVeryHighConcernorifthereareSVHCinthe

product/article,thecontentislessthanthe0.1%(wt/wt)asdefinedbyREACHArticle57,AnnexXIV,Directive67/548/EEC.

ThereforetherequirementinREACHArticle7(2)tonotifyECHAifaproduct/articlecontainsmorethan0.1%wt/wtofan

SVHCandtonnageexceeding1tonneperimporterperyearisnotapplicable.

CheckpointSystems’Europeanoperationsdonotmanufactureorimportchemicals,thereforeCheckpointSystemshasno

obligationtoregistersubstances.

PackagingComplianceStatement

NoCFCs(chlorofluorocarbons),HCFCs(hydrofluorocarbons)orotherozonedepletingsub‐stancesareusedinpackaging

material.Chromium,lead,mercury,orcadmiumarenotintentionallyaddedtopackagingmaterialsandarenotpresentina

cumulativeconcentrationgreaterthan100ppmasincidentalimpurities.Nohalogenatedplasticsorpolymersareusedfor

packagingmaterial.CheckpointcomplieswiththeEUDirective94/62/EEC.

CheckpointSystems,Inc.

101WolfDrive,P.O.Box188

Thorofare,NewJersey08086

8002575540TollFree

8568481800Phone

8562519468Fax

www.checkpointsystems.com

p/n7274435

Checkpoint Systems is a global leader in merchandise availability solutions for the retail

industry, encompassing loss prevention and merchandise visibility. Checkpoint provides end‐

to‐end solutions enabling retailers to achieve accurate real‐time inventory, accelerate the

replenishment cycle, prevent out‐of‐stocks and reduce theft, thus improving merchandise

availability and the shopper’s experience. Checkpoint's solutions are built upon 45 years of

radio frequency technology expertise, innovative high‐theft and loss‐prevention solutions,

market‐leading RFID hardware, software, and comprehensive labeling capabilities, to brand,

secure and track merchandise from source to shelf. Checkpoint's customers benefit from

increased sales and profits by implementing merchandise availability solutions, to ensure the

right merchandise is available at the right place and time when consumers are ready to buy.

Checkpoint Systems TR7240R EAS Detection System Module User Manual Users manual

Checkpoint Systems Inc EAS Detection System Module Users manual

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