Cisco Systems 2400-MDM08-R1 CPE Transceiver-Model 2.4 GHz LCD Modem Release 1 User Manual Ripwave Modem User Guide

Cisco Systems, Inc CPE Transceiver-Model 2.4 GHz LCD Modem Release 1 Ripwave Modem User Guide

Contents

User guide

RRiippwwaavvee™™ MMooddeemm UUsseerr GGuuiiddee For use with all Ripwave Modem models Part Number 40-00097-00 Revision F, Version 1.0 May 21, 2004 Proprietary All information disclosed by this document is the proprietary property of Navini Networks, Inc. and is protected by copyright, trademark, and/or trade secret laws. All rights therein are expressly reserved.
Ripwave Modem User Guide Navini Networks, Inc. TABLE OF CONTENTS INTRODUCTION.......................................................................................................................................7 PACKAGE INVENTORY.........................................................................................................................7 RIPWAVE MODELS.................................................................................................................................7 OPERATING FREQUENCIES .........................................................................................................................8 COMPUTER CONNECTIONS .........................................................................................................................8 MINIMUM COMPUTING REQUIREMENTS......................................................................................9 PHYSICAL CHARACTERISTICS........................................................................................................10 INSTALLING AN ETHERNET MODEM ............................................................................................12 INSTALLING A USB MODEM..............................................................................................................15 ACCESSING THE INTERNET..............................................................................................................19 TROUBLESHOOTING...........................................................................................................................20 INDICATOR LIGHTS OR LCD DISPLAY .....................................................................................................20 INSTALLING NAVINI MONITOR.......................................................................................................21 USING NAVINI MONITOR ...................................................................................................................25 UNINSTALLING NAVINI MONITOR.................................................................................................28 INSTALLING NAVINI DIAGNOSTICS...............................................................................................29 USING NAVINI DIAGNOSTICS ...........................................................................................................32 UNINSTALLING NAVINI DIAGNOSTICS.........................................................................................35 INSTALLING & CHARGING THE BATTERY..................................................................................36 2.4 GHZ BATTERY...................................................................................................................................36 2.3 GHZ, 2.5 GHZ, 2.6 & 3.5 GHZ BATTERY .........................................................................................37 CARE & MAINTENANCE .....................................................................................................................38 UPGRADING THE MODEM .................................................................................................................38 ADDENDUM 1: RIPWAVE MODEM - PC TROUBLESHOOTING™............................................39 ADDENDUM 2: END USER SOFTWARE LICENSE AGREEMENT.............................................44 2 Part #40-00097-00 Rev F v1.0 May 21, 2004
Navini Networks, Inc. Ripwave Modem User Guide Permissions, Trademarks & Distribution Copyright© 2001 - 2004, Navini Networks, Inc. All information contained herein and disclosed by this document is confidential and the proprietary property of Navini Networks, Inc. and all rights therein are expressly reserved. Acceptance of this material signifies agreement by the recipient that the information contained in this document is confidential and that it will be used solely for the purposes set forth herein. Acceptance of this material signifies agreement by the recipient that it will not be used, reproduced in whole or in part, disclosed, distributed, or conveyed to others in any manner or by any means – graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems – without the express written permission of Navini Networks, Inc. Navini Networks, the Navini Networks logo, Internet at the Speed of Thought, Zero-Install, Ripwave, and Unwired by Navini are trademarks of Navini Networks, Inc. Other product and company names mentioned herein may be trademarks and/or service marks of their respective owners. Except for the hardware warranty, nothing herein constitutes any representation, warranty, assurance, or guaranty of any kind. Because of continuing developments and improvements in design, manufacturing, and deployment, material in this document is subject to change without notification and does not represent any commitment or obligation on the part of Navini Networks, Inc. Navini Networks, Inc. shall have no liability for any error or damages resulting from the use of this document. All Navini Networks logos and trademarks are the property of Navini Networks, Inc. Unauthorized usage is strictly prohibited without the express written permission of Navini Networks, Inc. © 2001 - 2004 Navini Networks, Inc. All rights reserved. Part #40-00097-00 Rev F v1.0 3 May 21, 2004
Ripwave Modem User Guide Navini Networks, Inc. Safety When using Navini Ripwave electronic equipment, always follow basic safety precautions to reduce the risk of electrical shock, fire, and injury to people and/or property. Follow all warnings and instructions that come with the equipment. 1. Do not use the equipment while you are in a bathtub, shower, pool, or spa. Exposure of the equipment to water could cause severe electrical shock or serious damage to the equipment. 2. Do not immerse the equipment in any type of liquid. Use a damp clothe and if needed, water and a mild detergent to clean the plastic shell. Unplug the equipment from the power source before cleaning. 3. Follow all airport and FAA regulations when using the equipment on or near aircraft. 4. Only operate the equipment from the type of power source(s) indicated in this manual (110/220 VAC, 60/50 Hz adapter or Navini supplied battery). Any other type of input power source may cause damage to the equipment. 5. Power the equipment using only the battery or the AC adapter cable provided, and in accordance with the instructions specified in the user manual. 6. Do not use a frayed or damaged power cord. Do not place the power cord where it can be stepped on or tripped over. 7. Do not touch wires where the insulation is frayed or worn unless the equipment has been disconnected from its power source. 8. Do not overload wall outlets, power strips, or extension cords. This can cause serious electrical shock or fire. 9. Do not place the equipment on an unstable surface. It can fall and cause injury or damage to the equipment. 10. Do not disassemble the equipment. Removing covers exposes dangerous voltages or other risks and also voids the warranty. Incorrect reassembly can cause equipment damage or electrical shock. Only an authorized repair technician should service this product. 11. Do not expose the equipment to extreme hot or cold temperatures. 12. Do not use the equipment under the following conditions: • When the equipment has been exposed to water or moisture. • When the equipment has been damaged. • When the power cord is damaged or frayed. • When the equipment does not operate properly or shows a distinct change in performance. 4 Part #40-00097-00 Rev F v1.0 May 21, 2004
Navini Networks, Inc. Ripwave Modem User Guide Regulatory Information FCC Notice CAUTION: This device is a Radio Frequency transmitter. It is required to comply with FCC RF exposure requirements for transmitting devices. A minimum separation distance of 8 inches (20 cm) or more must be maintained between the antenna and all persons during device operations to ensure compliance with the FCC’s rules for Radio Frequency Exposure. If this minimum distance cannot be maintained, exposure to RF levels that exceed the FCC’s limits may result. FCC Compliance and Advisory Statement This equipment has been tested and found to comply with the limits for a class B digital device, Pursuant to Part 15 of the FCC rules. The operation is subject to the following two conditions: Tested To Comply With FCC Standards FOR HOME OR OFFICE USE(1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed or used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1) Reorient or relocate the receiving antenna, 2) Increase the separation between the equipment and the receiver, 3) Connect the equipment to an outlet on a circuit that is different from the one to which the receiver is connected, 4) Consult the dealer or an experienced radio/TV technician for additional suggestions. INFORMATION TO USER This device has been authorized as a radio frequency transmitter under the appropriate rules of the Federal Communications Commission. Any changes or modifications not expressly approved by Navini Networks could void the user’s authority to operate the equipment. Part #40-00097-00 Rev F v1.0 5 May 21, 2004
Ripwave Modem User Guide Navini Networks, Inc. Battery Precautions CAUTION! To reduce risk of injury or fire, follow these instructions when handling the battery. 1. Risk of explosion is possible if the battery is replaced with one not supplied by Navini Networks. 2. Do not dispose of the battery in a fire. They may explode. Check with the local codes for battery disposal guidelines. 3. Do not open or mutilate the battery. The battery contains substances that are toxic, corrosive, or harmful to humans. If battery substances come in contact with the skin, seek medical help immediately. 4. Do not attempt to recharge the battery by any means except per the instructions in this manual. 5. Remove the battery from the equipment if the equipment is not going to be used for a long period of time. The battery could leak and cause damage to the equipment. 6. Exercise care when handling the battery to prevent shorting the battery with conducting materials such as bracelets, rings, and keys. 7. Store the battery pack in a dry place, 0 to +40 degrees Celsius. 8. Dispose of used batteries according to environmental guidelines. 6 Part #40-00097-00 Rev F v1.0 May 21, 2004
Navini Networks, Inc. Ripwave Modem User Guide Introduction Package Inventory Ripwave Models Congratulations! The Ripwave™ Modem is a user-friendly, easy-to-install device that helps you connect wirelessly to the Internet. It provides complete broadband Internet access to residential and small office/home office (SOHO) customers without the necessity of professional hardware installation. The Ripwave Modem also provides nomadic service availability as a computer with this device is moved from room to room, location to location, or even city to city as long as there is coverage in the area. Please verify the contents of your Ripwave Modem package. If you do not find all of these items in your package, notify the supplier from whom you obtained it. • Ripwave Modem • Ripwave Modem AC power adapter • PC-to-Ripwave Modem cable (USB or Ethernet straight cable) • Ripwave Modem User Guide (on CD) • Ripwave Modem Quick Installation Guide • Ripwave Monitor Installation CD Your Ripwave Modem will operate in either the 2.3 GHz, 2.4 GHz, 2.5 GHz, 2.6 GHz, 3.4 GHz, or 3.5 GHz range. Within each frequency range there are several model types, described on the next page. The 2.4 GHz Modem varies slightly in appearance. Also, in Release 4.0, the 2.4 GHz Modem is available in both an LED and LCD version. In the future, an LCD version of the Modem will be available for the 2.5, 2.6 and 3.5 GHz Modems. 2.4 GHz LED Modem2.3, 2.5, 2.6, 3.4 & 3.5 GHz Modem 2.4 & 3.5 GHz LCD ModemPart #40-00097-00 Rev F v1.0 7 May 21, 2004
Ripwave Modem User Guide Navini Networks, Inc. Operating Frequencies Computer Connections Modem Model Frequency Range Operating Band 2.3 GHz 2300E/U 2.305 GHz to 2.385 GHz WCS+ 2.4 GHz 2400 E/U 2.400 GHz - 2.480 GHz ISM 2.5 GHz 2500 E/U 2.500 GHz - 2.596 GHz MMDS/ITFS 2.6 GHz 2600 E/U 2.596 GHz – 2.686 GHz MMDS/ITFS 3.4 GHz 3400 E/U 3.410 GHz – 3.525 GHz BWA/FWA 3.5 GHz 3500 E/U 3.500 GHz – 3.600 GHz BWA/FWA The “E” in the model name stands for Ethernet, and the “U” in the model name stands for Universal Serial Bus (USB). Your computer will have one of these two types of ports for connecting the Modem. • An Ethernet connection will function with any Win32 Operating System (Windows® 95 or later). • A USB connection will function only with Windows 98, Windows 98SE, Windows 2000, Windows ME, or Windows XP. It will not work with Windows 95 or Windows NT. You must have the Ripwave Modem model with the appropriate connection for your computer port. 8 Part #40-00097-00 Rev F v1.0 May 21, 2004
Navini Networks, Inc. Ripwave Modem User Guide Minimum Computing Requirements (See, also, Addendum 1) Operating System1: Ethernet Modems: Any Win32® Operating System (OS) - Windows® 95, Windows 982, Windows 98SE2, Windows 2000, Windows ME2, Windows XP, or later version. Windows XP must be Service Pack Level 1 or higher. Internet Explorer 3.0 or higher is required for installation on Windows 95 Operating Systems.3USB Modems: Windows® 982, Windows 98SE2, Windows 2000, Windows ME2, Windows XP, or later version. USB will not work with Windows 95 or Windows NT. Windows XP must be Service Pack Level 1 or higher. 3General Information:  Ensure that the pc network port is enabled.  MacIntosh systems and Lynx/Unix systems are not supported. CPU: Pentium level or higher RAM: 32 MB or the Operating System minimum, whichever is greater Hard Drive: 10 MB free disk space for Navini Monitor software Monitor: 256 colors, 800 x 600 resolution 1NOTE: If you are going to upgrade your Operating System after loading the Navini Monitor or Navini Diagnostics software, you must first uninstall Navini Monitor or Navini Diagnostics prior to upgrading the OS. Otherwise, the Navini Monitor or Navini Diagnostics will not work. See Uninstall instructions in this Guide. 2NOTE: The Ripwave Modem must be left powered ON whenever you shut down or restart any Windows 98 or ME platforms. If the Modem is off, a blue screen appears on the monitor. In the event that happens you will most likely have to power cycle the PC. 3NOTE: Navini Diagnostics Tool software is supported on Win98, Win98SE, Win2000, WinME, WinXP or higher, Mac X or higher,or Red Hat Linux 8.0 or higher. The Ripwave Modem installation sections include instructions for both Ethernet and USB connections. Be sure to use the instructions that apply to your Ripwave model. The Navini Monitor software installation procedure is the same for any of the Ripwave models. This manual will guide you through the simple process of installing the Ripwave Modem and software, which has been developed to optimize the ease and convenience for you, our valued customer. The 2.6 GHz model is used in most of the illustrations in this manual where there are no differences in the 2.3, 2.4, 2.5, 2.6, 3.4 & 3.5 GHz models. Part #40-00097-00 Rev F v1.0 9 May 21, 2004
Ripwave Modem User Guide Navini Networks, Inc. Physical Characteristics If you experience any difficulties with your unit, please contact your Service Provider or the vendor from whom you obtained your Ripwave Modem. The 2.4 GHz Ripwave Modem varies in some aspects from the 2.3, 2.5, 2.6, 3.4 and 3.5 Modems. As well, the Ethernet connection on any model varies from a USB connection. Notice the differences highlighted in the photos below and on the following page. 2.4 GHz LED Ripwave Modem AntennaIndicator LightsOn/Off SwitchPower AdapterConnectionEthernet CableConnectionBack of 2.4 E Back of 2.4 UUSB Cable ConnectionAntennaIndicator LightsOn/Off SwitchPower AdapterConnectionEthernet CableConnectionBack of 2.4 E Back of 2.4 UUSB Cable Connection 10 Part #40-00097-00 Rev F v1.0 May 21, 2004
Navini Networks, Inc. Ripwave Modem User Guide #40-00097-00 Rev F v1.0 11 May 21, 2004 hysical istics, PCharacter Continued 2.3, 2.5, 2.6, & 3.5 GHz LED Ripwave Modems Antenna Indicator Lights On/Off Switch Power Adapter Connection Ethernet Cable Connection USB Cable ConnectionBack of 2.3,2.5, 2.6 & 3.5 E Back of 2.3, 2.5, 2.6 & 3.5 U Part
Ripwave Modem User Guide Navini Networks, Inc. Installing an Ethernet Modem (See, also, Addendum 1) The following instructions are for the installation of a Ripwave Modem that has a USB connection. Please read all instructions before attempting the installation. It is advisable to turn off the computer and the Ripwave Modem before performing the installation. Step Action Illustration (using LED Modem) 1. Connect the Ethernet cable to the Ethernet port on the computer. 2. Connect the other end of the Ethernet cable to the Ripwave Modem. 3. Connect the AC power adapter to the Ripwave Modem. Plug the other end into a 110/220 VAC 60/50 Hz outlet. CAUTION! Only use the AC power adapter specifically supplied with the Ripwave Modem. Using any other adapter may cause damage to the Modem. EthernetAC Power adapter cable jack 12 Part #40-00097-00 Rev F v1.0 May 21, 2004
Navini Networks, Inc. Ripwave Modem User Guide Installing an Ethernet Modem, continued Step Action Illustration (using LED Modem) 4. Rotate the antenna on the Ripwave Modem clockwise 180 degrees to the UP position. This reveals the Ripwave Modem indicator lights. CAUTION! Rotation or movement of the antenna in any other direction may cause damage to the Ripwave Modem. 5. Turn the Modem ON. On the 2.4 GHz modem, do this by flipping the On/Off switch to the up position. On all other models, push the On/Off button in. 6. If the green Power LED lights, proceed to Step 7. (On an LCD Modem, the display turns on.) If not, there is a problem with the Modem or the AC power adapter. Check all cables for proper connection. If there is still a problem, contact the supplier who gave you the package. Signal Strength Indicator (SSI)Power IndicatorBattery IndicatorAntennaSignal Strength Indicator (SSI)Power IndicatorBattery IndicatorAntenna On/Off Switch2.4 GHz 2.3, 2.5, 2.6, & 3.5 GHz PowerIndicatorPowerIndicatorPart #40-00097-00 Rev F v1.0 13 May 21, 2004
Ripwave Modem User Guide Navini Networks, Inc. Installing an Ethernet Modem, continued Step Action Illustration 7. Turn your computer on and log in. 8. he g / f this Proceed to t“TroubleshootinInstalling Navini Monitor” section omanual. 14 Part #40-00097-00 Rev F v1.0 May 21, 2004
Navini Networks, Inc. Ripwave Modem User Guide Installing a USB Modem (See, also, Addendum 1) The following instructions are for the installation of a Ripwave Modem that has a USB connection. Please read all instructions before attempting the installation. It is advisable to turn off the computer and the Ripwave Modem before performing the installation. Step Action Illustration (using LED Modem) 1. Connect the USB cable to the USB port on the computer. 2. Connect the other end of the USB cable to the back of the Ripwave Modem. 3. Connect the AC power adapter cable to the back of the Ripwave Modem. Plug the other end of the cable into a 110/220 VAC, 60/50 Hz outlet. CAUTION! Only use the AC power adapter specifically supplied with the Ripwave Modem. Using any other adapter may cause damage to the Modem. USB Port AC Power adapter cable jack Part #40-00097-00 Rev F v1.0 15 May 21, 2004
Ripwave Modem User Guide Navini Networks, Inc. Installing a USB Modem, continued Step Action Illustration (using LED Modem) 4. Rotate the antenna on the Ripwave Modem 180 degrees to the UP position. This reveals the Modem’s indicator lights. CAUTION! Rotation of the antenna in any other direction may cause damage to the Modem. 5. Turn the Modem ON. On the 2.4 GHz modem, do this by flipping the On/Off switch to the up position. On all other models, push the On/Off button in. 6. If the green Power LED lights, proceed to Step 7. (On an LCD Modem, the display turns on.) If not, there is a problem with the Modem or the AC Power Adapter. Check all cables for proper connection. If there is still a problem, contact the supplier who gave you the package. Signal Strength Indicator (SSI)Power IndicatorBattery IndicatorAntennaSignal Strength Indicator (SSI)Power IndicatorBattery IndicatorAntenna On/Off Switch2.4 GHz 2.3, 2.5, 2.6& 3.5 GHz PowerIndicatorPowerIndicator16 Part #40-00097-00 Rev F v1.0 May 21, 2004
Navini Networks, Inc. Ripwave Modem User Guide Installing a USB Modem, Continued Step Action Illustration 7. Turn your computer ON and log in. NOTE: For Windows 2000, you must be logged into an account having Administrative privileges to install the Ripwave Modem and its software. 8. Plug-and-Play will detect the Ripwave device now attached to the computer, and it will launch the Plug-and-Play application. If this does not happen, the problem may be due to one of the following: • Windows NT and Windows 95 do not support a USB device. • The Modem is not turned on. • The Modem is not connected properly to the computer. 9. The Add New Hardware Wizard dialog box appears. Click Next to continue. Part #40-00097-00 Rev F v1.0 17 May 21, 2004
Ripwave Modem User Guide Navini Networks, Inc. Installing a USB Modem, Continued Step Action Illustration 10. Insert the Ripwave Installation CD into the computer’s CD-ROM drive. 11. Select the ‘Search for the best driver for your device’ option. Click Next to continue. 12. Select the ‘CD-ROM drive’ checkbox. Click Next to continue. 13. Confirm that the drive location is correct (it may be different than the one shown in the illustration). The file to be installed should say ‘NETNNUSB.INF”. Click Next to continue. 18 Part #40-00097-00 Rev F v1.0 May 21, 2004
Navini Networks, Inc. Ripwave Modem User Guide Installing a USB Modem, Continued Accessing the Internet Step Action Illustration 14. Windows will finish installing the software files required for the Ripwave Modem operation. Click Finish. NOTE: For Window 98, a window may appear asking for drivers to be installed from the Windows 98 setup disk. If so, insert the Windows 98 setup disk into the CD-ROM drive at this time and accept the defaults. 15. After clicking Finish, the System Settings Change window appears asking if you want to restart your computer now. Click Yes. You must restart your computer at this point before proceeding. 16. After the computer restart is complete, proceed to the “Troubleshooting / Installing Navini Monitor” section of this manual. With your Modem now installed, and both the Modem and computer powered on, you should be able to surf the Internet! To access the Internet, open the web browser that is installed on your computer. Part #40-00097-00 Rev F v1.0 19 May 21, 2004
Ripwave Modem User Guide Navini Networks, Inc. Troubleshooting Indicator Lights or LCD Display After installation, if you are experiencing difficulties with your Internet connection, please review the Minimum Computing Requirements and Addendum 1 to ensure your computer meets those requirements. Next, go back over the installation procedures and ensure those steps were completed properly. Assuming the computer requirements are met and the installation steps were completed as required, you will need to observe the light indicators on the front of the Modem. You also may need to install the monitoring software. This software is provided on a CD that came in your Modem package. Navini offers two types of monitoring software. The first type, called the Navini Ripwave Monitor, is available with Ripwave Modems that have a software release prior to release 4.0. The second type, called the Navini Diagnostics Tool, is available with Ripwave Modems that have a software release of 4.0 or greater. The Navini Monitor and Navini Diagnostics software assists in solving connection problems as well as providing information about the battery power in cases where batteries are used. Batteries are optional with some Ripwave LED Modems. The indicator lights on the front of the LED Modem provide valuable information about its operation. They change appearance to designate the state of the items that they represent. Used in conjunction with the monitoring software, you can troubleshoot signal issues, network connections, and power problems. The LCD Display performs the same function as the indicator lights. However, instead of using colored lights, it provides a written message and symbols within the display. Signal Strength Indicator (SSI)Power IndicatorBattery IndicatorSignal Strength Indicator (SSI)Power IndicatorBattery IndicatorPower IndicatorBattery IndicatorSync Indicator Signal Strength Bars 20 Part #40-00097-00 Rev F v1.0 May 21, 2004
Navini Networks, Inc. Ripwave Modem User Guide Indicator Lights or LCD Display, Continued Installing Ripwave Monitor LED Indicator Lights: Signal Strength Indicator (SSI) Light Constant Green: Strong signal Constant Yellow: Medium signal Constant Red: Weak signal Flashing Red: No signal Battery Indicator Light Constant Yellow: Battery is charging Constant Red: Battery is less than 20% charged Flashing Red: Battery is less than 10% charged Off: Battery is fully charged or not installed Power Indicator Light Constant Green: The Modem is ON (AC or DC power) LCD Display Symbols Sync Indicator Antenna symbol appears when the Modem is in sync and sync strength = −110 dBm. Signal Strength Bars 1 bar means signal strength > −110 dBm and ≤ −90 dBm 2 bars mean signal strength > −90 dBm and ≤ −80 dBm 3 bars mean signal strength > −80 dBm and ≤ −70 dBm 4 bars mean signal strength > −70 dBm Navini’s monitoring software (Ripwave Monitor or Navini Diagnostics) provides two types of information: signal strength and quality of the incoming signal. It also can provide information about the connectivity to the Service Provider’s network. These displays may be required when troubleshooting Modem problems. The next few sections will discuss how to install, troubleshoot with, and uninstall your Ripwave Monitor software. If your Ripwave Modem has a software release of 4.0 or greater, you do not have the Ripwave Monitor. You have the Navini Diagnostics software. You should refer to the sections that discuss how to install, troubleshoot with, and uninstall your Navini Diagnostics software. Before you install your Ripwave Monitor software, please note:  For Windows NT and Windows 2000 you must log into an account having Administrative privileges in order to install the Navini Monitor software.  For Windows 95, 98, and 98SE Operating Systems (OS), the OS CD may be required to complete this installation. If prompted, insert the OS CD into the CD-ROM drive and accept the defaults. Part #40-00097-00 Rev F v1.0 21 May 21, 2004
Ripwave Modem User Guide Navini Networks, Inc. Installing Ripwave Monitor, Continued  After the Ripwave Monitor software is loaded, if you must upgrade your PC OS, first uninstall Ripwave Monitor prior to upgrading the OS. Otherwise, Ripwave Monitor will not work. See Uninstall instructions in this Guide. • Step Action Illustration 1. Shut down all programs, including anti-virus software programs, before installing the Ripwave Monitor software. 2. Insert the Ripwave Monitor Installation CD into the CD-ROM drive. 3. At the bottom left-hand corner of your screen, click Start > Run. In the Run window, enter e:\setup in the Open field (where “e” represents the CD drive). Use whatever letter represents your CD drive. Click OK to continue. 4. The InstallAnywhere window appears. The progress bar indicates that InstallAnywhere has initialized. 5. The Ripwave Monitor Introduction screen appears. Click Next to continue. 22 Part #40-00097-00 Rev F v1.0 May 21, 2004
Navini Networks, Inc. Ripwave Modem User Guide Installing Ripwave Monitor, continued Step Action Illustration 6. The License Agreement screen appears. Read the Licensing Agreement. Select the I Accept option, and click Next to continue. NOTE: If the License Agreement is not accepted, you cannot install the software. 7. The Ripwave Positioning screen appears. Read the screen for positioning the Ripwave Modem for optimum performance. Click Next to continue. 8. The Choose Install Folder screen appears. Enter the name of the folder where you wish to install the software. Click Next to continue. The default installation folder provided by the software is shown in the illustration. Part #40-00097-00 Rev F v1.0 23 May 21, 2004
Ripwave Modem User Guide Navini Networks, Inc. Installing Ripwave Monitor, continued Step Action Illustration 9. The Pre-Installation Summary screen appears. Review the contents for accuracy. Click Install to continue. For your installation and computer, this screen may have different information than what is shown in the illustration. 10. The Installing screen will display as the application files are loaded. 11 At the Install Complete screen, click Done to close the window. 12. After clicking Done the System Settings Change window appears, asking if you want to restart your computer now. Click Yes. NOTE: You must restart your computer at this point before proceeding. 24 Part #40-00097-00 Rev F v1.0 May 21, 2004
Navini Networks, Inc. Ripwave Modem User Guide TroubleshootingUsing Ripwave Monitor o open the Ripwave Monitor software application, click on the Start” button and select Programs→Navini Ripwave onitor→Ripwave Monitor. appear in the toolbox tray of your omputer. Double-click on this icon. rner of the window shows e Equipment Identification (EID) for your specific Ripwave e PC and the dem and the ase Station, and the Base Station with which the Modem is ommunicating. T“M The Ripwave Monitor icon willc A window with icons and, provided your Modem is on, bar graphs,will pop up. Notice the bottom right cothModem. If you talk with a Service Technician while troubleshooting, you may be asked for this number. The icons represent the PC, the connection between thModem, the Modem, the connection between the MoBc Computer Computer to Ripwave Ripwave to Base StationRipwave Modem Base Stationconnection wireless connection Computer Computer to Ripwave Ripwave to Base StationRipwave Modem Base Stationconnection wireless connection Part #40-00097-00 Rev F v1.0 25 May 21, 2004
Ripwave Modem User Guide Navini Networks, Inc. Troubleshooting Using Ripwave Monitor, continued The Signal Strength and Signal Quality are dynamic bar graphs that indicate how well your Modem is receiving signals from the Base Station. To increase the strength and quality of the signal, change the location of the Ripwave Modem. Try moving it closer to a window, to a higher location, away from other wireless devices (microwave ovens, cordless phones), and away from metal objects is repositioned, bserve the Signal Strength and Signal Quality bar graphs. Position e Modem for maximum signal strength and quality. you make a service call to your Service Provider, the Technician ay ask you to read the numbers to the right of the signal bar raphs. These will help the Technician to evaluate the best position r your Ripwave Modem. The Battery Strength bar graph and the umber to the right of it indicate how much charge is left in the attery. Not all Modems have the battery option. Only some LED odems have a battery option. Without a battery in the Modem, dem is ot o ional; the wireless signal between Modem and Base Station is down; and there is no battery being used. (shelves, file cabinets). As the Ripwave Modemoth IfmgfonbMthe Battery Strength bar graph and number will be disabled (grayed out). If the connection between the PC and the Modem or between the Modem and the Base Station is interrupted, a, red circle with a slash will be positioned over the corresponding icon. In this example, the cable connecting the computer and Mon perat26 Part #40-00097-00 Rev F v1.0 May 21, 2004
Navini Networks, Inc. Ripwave Modem User Guide Troubleshooting Using Ripwave Monitor, continued To check connectivity to the Service Provider’s network, click the Advanced button on the Ripwave Monitor window. The Advanced section of the window appears and displays several strings of characters representing selected IP-addressable nodes in the network. These strings of characters (displayed) and the associated IP addresses (not displayed) are configurable by the Service Provider on a BTS-per-BTS basis. Note that if the connection between the Ripwave Modem and the Base Station is down, the Advanced button will be disabled (grayed out). The blue question marks on the right side of the Advanced section indicate that all connections are untested. Now click on the Run Tests button at the bottom of the window. The PC will attempt to ping the IP address associated with each one of the character rings. Each blue question mark will change to either a blue heckmark or a red circle with a slash mark. A blue checkmark dicates that the connection to the IP is good. A red circle with a ash mark indicates there is a problem with that connection to that . ve stcinslIP The features of the Advanced and Run Tests buttons are to be used in conjunction with your Service Provider Technician to resolproblems. There is no need to use these features unless you are experiencing problems with the Modem. Part #40-00097-00 Rev F v1.0 27 May 21, 2004
Ripwave Modem User Guide Navini Networks, Inc. 28 Part #40-00097-00 Rev F v1.0 May 21, 2004 for some reason you need to uninstall the Ripwave Monitor ftware, e.g., to upgrade your Operating System software, follow Uninstalling Ripwave Monitor Ifsothe procedure below. Step Action Illustration 1. On your computer screen lower left corner, click on Start > Programs > Navini Navini Monitor > Uninstall Navini Monitor. The Install-Anywhere Uninstaller screen appears. Click Uninstall. 2. The screen will cycle through as the application files are uninstalled. 3. The Uninstall Complete screen appears when finished. Click on Quit to close the Uninstall screen. 4. Restart the PC to complete the uninstall process. This will ensure it functions properly after uninstalling.
Navini Networks, Inc. Ripwave Modem User Guide Installing Navini iagnostics NavDiag) our a software release prior to 4.0, you have the Navini Monitor software and not the Navini Diagnostics. D( If y Ripwave Modem has Step Action Illustration 1. Shut down all programs, including anti-virus software programs, before installing the Navini Diagnostics software. 2. Insert the Navini Diagnositcs Installation CD into the CD-ROM drive. 3. d . In the Run window, enter e:\setup in the Open field (where “e” represents the CD drive wher you inserted the At the bottom left-hancorner of your screen,click Start > Runinstallation CD). Click OK to continue. 4. re has The InstallAnywhere window appears. The progress bar indicatesthat InstallAnywheinitialized. 5. The Navini Diagnostics Language screen appears. Select a language and click OK to continue. Part #40-00097-00 Rev F v1.0 29 May 21, 2004
Ripwave Modem User Guide Navini Networks, Inc. Part #40-00097-00 Rev F v1.0 May 21, 2004 stalling Navini iagnostics, Continued InD Step Action Illustration 6. The Navini DiagnosticsIntroduction screen appears. Click Next to continue. 7. The License Agreemenscreen appears. Read thLicensing Agreement. Select the I Accept option, and t e click Next to continue. NOTE: If the License not e. Agreement is not accepted, you caninstall the softwar 8. appears. Enter the name of the folder where you wish to install the software. Click Next to continue. The default installation folder provided by the software is shown in the The Choose Install Folder screenillustration. 9. eThe Choos Shortc t e rs. Select On the Desktop and click Next to continue. uaFolder screen app 30
Navini Networks, Inc. Ripwave Modem User Guide Installing Navini iagnostics, Continued D Step Action Illustration 10. all to ontinue. n and at is .The Pre-Installation Summary screen appears. Review the contents for accuracy. Click Instc For your installatiocomputer, this screen may have different information than whshown in the illustration 11. The Installing screen will display as the application files are loaded. 12. At the Install Complete screen, click Done to close the window. Part #40-00097-00 Rev F v1.0 31 May 21, 2004
Ripwave Modem User Guide Navini Networks, Inc. Troubleshootingsing Navini iagnostics NavDiag) To open the Navini Diagnostics software application, double-click on the Navini Diagnostics icon on your desktop. UD( Navini Diagnostics.lnk The Connection Status screen will open and display data if the Modem is in session. The screen refreshes live data every second. The icons represent the PC, the connection between the PC and the odem, the Modem, the connection between the Modem and the ase Station, and the Base Station to which the Modem is ommunicating. Check marks over the connections indicate orking connections. he Signal Strength and Signal Quality are dynamic bar areas that dicate how well your Modem is receiving signals from the Base tation. Green lines indicate a strong signal. Orange lines indicate moderately strong signal while red lines indicate a weak signal. n, away from other wireless devices (microwave ones), and away from metal objects (shelves, file abinets). As the Ripwave Modem is repositioned, observe the ignal Strength and Signal Quality bars. Position the Modem for aximum signal strength and quality. MBcw TinSaTo increase the strength and quality of the signal, change the location of the Ripwave Modem. Try moving it closer to a window,to a higher locatiovens, cordless phocSm 32 Part #40-00097-00 Rev F v1.0 May 21, 2004
Navini Networks, Inc. Ripwave Modem User Guide Troubleshooting Using avini Diagnostics, ontinued he History graphs plot the signal every 10 seconds. Read the graphs from right to left. If the connection between the PC and the Modem or between the Modem and the Base Station is interrupted, a red circle with a slash question mark is positioned over the corresponding icon. On the left-hand side of the screen, there are three screen options: Connection Status, Configuration, and About. The following screen will appear when you press the Configuration button. Nc T The Configuration screen enables you to update your Modem’s software if you are so directed by your Service Provider. If you must update your Modem’s software, your Service Provider will provide you with instructions regarding what to do. If you click on About, the following screen will appear. Part #40-00097-00 Rev F v1.0 33 May 21, 2004
Ripwave Modem User Guide Navini Networks, Inc. Troubleshooting Using avini Diganostics, ontinued Nc This screen provides the version of the Navini Diagnostics software currently installed in your computer. It also provides a web site and telephone number where you can contact your Service Provider. 34 Part #40-00097-00 Rev F v1.0 May 21, 2004
Navini Networks, Inc. Ripwave Modem User Guide Uninstalling avini iagnostics ftware, e.g., to upgrade your Operating System software, follow e procedure below. ND If for some reason you need to uninstall the Navini Diagnostics soth Step Action Illustration 1. On your computer screen lower left corner, click on Start > Programs > Navini Diagnostics > Uninstall Navini Diagnostics. The Install-Anywhere Uninstaller screen appears. Click Uninstall. The screen will cycle through as the application files are uninstalled. 2. The Uninstall Complete screen appears when finished. Click on Quit to close the Uninstall screen. 3. Restart the PC to it functions properly after uninstalling. complete the uninstall process. This will ensure Part #40-00097-00 Rev F v1.0 35 May 21, 2004
Ripwave Modem User Guide Navini Networks, Inc. Installing & harging the attery .4 GHz Battery The battery pack was an option on former models of Ripwave Modem hased optionally. If you have a battery, the battery pack is installed in the bottom of Rip y compartment of the 2.4 GHz Ripwa the 2.3, 2.5, 2.6, and 3.5 GHz models. To install and charge or remove the battery pack, follow the ste l. CB 2 s. Batteries could be purcthe wave Modem. The batterve Modem varies fromps based on your modeStep Action Illustration 1. Squeeze both tabs to remove or install the battery pack cover. Note that the cover is not used when thebattery pack is installedin the Modem. 2. Install the battery pack into the Ripwave Modem, ensuring that the contacts on the battery pack mate with the contacts in the Modem and that both slides snap down securely. 3. To charge the battery, connect the AC adapter to the Modem and to an AC power source (110/220 VAC, 60/50 Hz). The battery immediately will begin gardless of switch is on. However, rge ff switch is in the OFF position. If the on/off switch is ON, the light indicator will be constant yellow. When fully charged, the light will go off. charging rewhether the On/Off the pack will chafaster if the on/oBattery contactsBattery contactsBattery Pack Cover tabsBattery Pack Cover tabs. ..BatteryIndicator . ..BatteryIndicator36 Part #40-00097-00 Rev F v1.0 May 21, 2004
Navini Networks, Inc. Ripwave Modem User Guide Part #40-00097-00 Rev F v1.0 y 21, 2004 37 Ma.3 GHz, 2.5 GHz, 2.6 GHz Battery 2& Step Action Illustration 1. Applying light pressure, tab on the . push thebattery pack cover to remove it from the bottom of the Modem2. Install the battery pack into the Modem, ensuring that the contacts mate and that both sides snap down securely. Reinstall the battery pack cover on the Modem. 3. an e immediately the on/off switch is ON, the light indicator will be constant yellow. en fully charged, the light will go off. To charge the battery, connect the AC adapterto the Modem and toAC power source. Thbattery will begin harging cregardless of whether the On/Off switch is on.However, the pack will charge faster if the on/off switch is in the OFF position. IfWhBattery Indicator .BatteryIndicator .Battery Pack Cover tabBattery Pack Cover tabBattery contactsBattery contacts
Ripwave Modem User Guide Navini Networks, Inc. Care & aintenance pgrading the odem Ri d to give years of trouble-free service. To ensure operation, read the following care and mainte  Keep the Modem free of dust and moisture. If the Modem gets wet, use a towel to dry it immediately.  Handle the Modem gently. Dropping it or mishandling it can cause dam Ke ay from high temperatures. Heat can cause dam or the electronic circuitry.  Us ild detergent and a soft, damp cloth to clean the Mo chemicals or abrasives to clean the pla  If there is a problem with the Modem, do not attempt to repair it yourself. Report the problem to your Service Provider.  If you are going to upgrade your Operating System after loading the Navini monitoring software (Ripwave Monitor or Navini Diagnostics), you must first uninstall the monitoring software prior to upgrading the OS. Otherwise, the monitoring software will not work. See Uninstall instructions in this Guide.  The Ripwave Modem must be left powered ON whenever you shut down or restart any Windows 98 or ME platforms. If the Modem is off, a blue screen appears on the monitor. In the event this happens you will mostly likely have to power cycle the There are two different ways to upgrade the software that makes the Mo e Provider may perform an over-the-air (OTA) upgrade, where the up-to-date software files are transfe ase Station to your Modem; or provide a downloadable web file or CD-ROM with software to be insta to upgrade the Modem. The la if the Modem was not powered on during the OTA upgrade process. The OTA upgrade is normally transparent to the user; in other words, there should be no noticeable service interruption. The web or CD upgrade comes ith in es a minimal amount of time to complete.M UM The pwave Modem is designenance instructions. age to the plastic shell or the electronic circuitry. ep the Modem awage to the plastic shell only a m edem. Do not use any stic shell. PC. dem work. Your Servicrred wirelessly from the Bd on your PC and usedlletter method is used onlystructions and takw38 Part #40-00097-00 Rev F v1.0 May 21, 2004
Navini Networks, Inc. Ripwave Modem User Guide ADDENDUM ooting - For Use With All Ripwave ware - C Operating Systems rior to installing the Ripwav hat the C Operating System meets tnpredictable problems may o cu ave the test Windowsc updates instaftware. 1: Ripwave™ Modem - PC Troublesh Modems, Ripwave Monitor Software, and Navini Diagnostics Soft PP e Monitor or Navini Diagnostics software, please check to insure the criteria given in the table below. If these criteria are not met, r as a result of installation. It is recommended that the user hPu cllla ed prior to installing the Ripwave Monitor or Navini Diagnostics so Operating System Ethernet interface USB interface Notes Win95 Supported Not Supported 1, 2 Win98 Supported Supported 2 Win98, 2nd ed. Supported Supported 2 WinME Supported Supported 2 Win 2000 Supported Supported 2, 4 Win NT 3.0/4.0 Supported Not Supported 2, 4 Win XP Supported Supported 3, 4 Note 1: USB was not supported in tote 2: Internet Explorer 3.0 or higote 3: Requires Service Pack 1 ote 4: To load the Ripwave M e privileges. SB Interface he USB Modem allows for a single PC to be connected to the Ripwave Modem via a USB interface, or ultiple PC’s connected via a USB hub. The Modem conforms to USB 1.1 standards. The Ethernet PC a e encapsulated within the USB protocol and transferred to the Modem. t ove ows 98, , Windows 2000o install the Modem using a insert the D that comes with the mode g the SB Miniport driver, the PC e type of Operating ystem and the particular installation. The system will prompt if a reboot is necessary. ow install the Ripwave Mon the PC fter installing or uninstalling n. his software release her is required NNN onitor or Navini Diagnostics software, the user MUST have Administrativ UTmpackets generated by theThe packets are then senWindows MErr-the-air. The USB Modem is fully supported for PC’s using Wind, and Windows NT 5.0. USB interface, you must connect the Modem to the PC first and m in the package to load the USB “Miniport” driver. After installinmay or may not need to be restarted, depending upon th TCUS N itor or Navini Diagnostics software. You must ALWAYS reboot this software. Failure to do may gravely affect PC operatioa Part #40-00097-00 Rev F v1.0 May 21, 2004 39
Ripwave Modem User Guide Navini Networks, Inc. Ethernet Interface The Eonnec ave a mix of devices, such as Unix machines, Apple Computers, etc. IP SB or ubs. Doing so may cause Riwpave Monitor software not to operate. BaOlder Ripwave Modems gave the user the option of buying an 1800 mA Li-Ion battery. With the optional b he user could be conn Internet an here ther F coverage without t er outlet. Th ttery was ra e 30 minutes to 90 minutes of use without recharging (depending on activity). Configuration Options thernet Modem may be connected to a PC via an Ethernet connection. Also, it is possible to t multiple PC devices to a single Modem. The multi-PC configuration is transparent to the PCcusers and is analogous to a multi-PC configuration on a normal Ethernet LAN. The distinct advantage of e Ethernet Modem is that it connects to any device that has an Ethernet interface. This makes it ideal thfor small businesses that haddresses can be assigned to the devices dynamically via a DHCP server, or as Fixed IP assignments, orPoint-to-Point Protocol Over Ethernet (PPPoE). Routers & Hubs The Ripwave Monitor software will not work if going through a router or if going through some Uthernet hE ttery attery, t ected to the ytime and anyw e is Rhe need for a pow e Modem ba ted to provid Host Computer used as router to a network(USB or Ethernet)Modem shown as Modem connected to one of many devices on a USB huba single computer(USB or Ethernet)Modem providing the Internethernet HUBaccess toa an EtviHost Computer used as router to a network(USB or Ethernet)Modem shown as Modem connected to Modem providing the Internethernet HUBa single computer(USB or Ethernet) one of many devices on a USB hub access toa an Etvi Part #40-00097-00 Rev F v1.0 May 21, 2004 40
Navini Networks, Inc. Ripwave Modem User Guide Results of Correct Navini Monitor Installation stall Begin: Wed Feb 26 13:30:09 EST 2003 26 13:30:29 EST 2003 FATAL ERRORS ction Notes: one. stall Log Detail: ustom Action: com.navini.iatool.KillMon Status: SUCCESSFUL heck Disk Space: D:\Program Files\Navini Ripwave Monitor Status: SUCCESSFUL Additional Notes: NOTE - Required Disk Space: 23,243,991; Free Disk Space: 3,977,043,968 stall Directory: D:\Program Files\Navini Ripwave Monitor\jre Status: SUCCESSFUL Additional Notes: NOTE - Directory already existed stall Directory: D:\Program Files\Navini Ripwave Monitor\ Status: SUCCESSFUL Additional Notes: NOTE - Directory already existed stall Directory: D:\Program Files\Navini Ripwave Monitor\UninstallerData\ Status: SUCCESSFUL Additional Notes: NOTE - Directory already existed ustom Action: com.navini.iatool.KillMon Status: SUCCESSFUL stall Uninstaller: Ripwave Monitor (Install All Uninstaller Components) Status: SUCCESSFUL stall File: D:\Program Files\Navini Ripwave Monitor\UninstallerData\Uninstall inst.exe Status: SUCCESSFUL stall File: D:\Program Files\Navini Ripwave Monitor\UninstallerData\Uninstall inst.lax Status: SUCCESSFUL Experienced PC users can check the results of the Navini Ripwave Monitor installation bylooking at the log file that is created during the installation process. The log file is named “Ripwave_Monitor_InstallLog.log.” It is located under c:\Program Files\Navini Ripwave Monitor. ------- InInstall End: Wed Feb Created with Zero G's InstallAnywhere 4.5.3 Enterprise Build 1394 Summary ------- Installation: Successful. 34 SUCCESSES 0 WARNINGS 0 NONFATAL ERRORS 0 ANInC C In In In C In In In Part #40-00097-00 Rev F v1.0 May 21, 2004 41
Ripwave Modem User Guide Navini Networks, Inc. Install Directory: D:\Program Files\Navini Ripwave Monitor\UninstallerData\resource\ Status: SUCCESSFUL Additional Notes: NOTE - Directory already existed Install File: D:\Program Files\Navini Ripwave Monitor\UninstallerData\resource\iawin32.dll Status: SUCCESSFUL ile: D:\Program Files\Navini Ripwave Monitor\UninstallerData\resource\remove.exe Status: SUCCESSFUL KEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Ripwave Monitor, Value Name: Status: SUCCESSFUL stry Entry: Key: LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Ripwave Monitor, Value Name: ta: "D:\Program Files\Navini Ripwave Monitor\UninstallerData\Uninstall inst.exe" atus: SUCCESSFUL ave Monitor (Install All Uninstaller Components) s: SUCCESSFUL D:\Program Files\Navini Ripwave Monitor\instpro5.exe Status: SUCCESSFUL ve Monitor\NAVMON.exe o5.inf stall File: D:\Program Files\Navini Ripwave Monitor\NAVPRO5.sys Status: SUCCESSFUL rogram Files\Navini Ripwave Monitor stall Directory: D:\Documents and Settings\All Users\Start Menu\Programs\ - Directory already existed ms\Navini Ripwave Monitor\ Additional Notes: NOTE - Directory already existed Settings\All Users\Start Menu\Programs\Navini Ripwave Monitor\Ripwave Install F Make Registry Entry: Key: HDisplayName, Value Data: Ripwave Monitor Make RegiHKEY_UninstallString, Value Da St Install Uninstaller: Ripw Statu Install File: Install File: D:\Program Files\Navini Ripwa Status: SUCCESSFUL Install File: D:\Program Files\Navini Ripwave Monitor\navpr Status: SUCCESSFUL In Status: SUCCESSFUL Registry Entries: Create the InstallDir Key Set Environment Variable: PATH = D:\P Status: SUCCESSFUL Install File: D:\Program Files\Navini Ripwave Monitor\reboot.exe Status: SUCCESSFUL In Status: SUCCESSFUL Additional Notes: NOTE Install Directory: D:\Documents and Settings\All Users\Start Menu\Progra Status: SUCCESSFUL Create Shortcut: D:\Documents andMonitor.lnk Status: SUCCESSFUL Part #40-00097-00 Rev F v1.0 May 21, 2004 42
Navini Networks, Inc. Ripwave Modem User Guide Create Shortcut: D:\Documents and Settings\All Users\Start Menu\Programs\Navini Ripwave Monitor\Uninstall Additional Notes: NOTE - Directory already existed Settings\All Users\Start Menu\Programs\Startup\ Status: SUCCESSFUL es: NOTE - Directory already existed ngs\All Users\Start Menu\Programs\Startup\Ripwave Monitor.lnk OWS\ on.exe Status: SUCCESSFUL Status: SUCCESSFUL Ripwave Monitor.lnk Status: SUCCESSFUL Install Directory: D:\WINDOWS\System32\DRIVERS\ Status: SUCCESSFUL Install Directory: D:\Documents and Additional Not Create Shortcut: D:\Documents and Setti Status: SUCCESSFUL Install Directory: D:\WIND Status: SUCCESSFUL Additional Notes: NOTE - Directory already existed Install File: D:\WINDOWS\killm Execute Target File: reboot.exe Part #40-00097-00 Rev F v1.0 May 21, 2004 43
Ripwave Modem User Guide Navini Networks, Inc. ADDENDUM 2: End User Software License Agreement TO USER ---- ND-USER LICENSE AGREEMENT FOR RIPWAVE SOFTWARE ARE, THE HE RIPWAVE MODEM, AND ANY E AGREEMENT. IF YOU DO NOT AGREE WITH THE TERMS ND CONDITIONS HEREIN, DO NOT USE THE SOFTWARE, AND PROMPTLY RETURN THE AUTHORIZED SERVICE PROVIDER. SE TO USE THE SOFTWARE, YOU TERMS AND CONDITIONS: LLY: This End-User License Agreement ("Agreement") is a legal individual or an entity) and Navini Networks, Inc. for the Ripwave oftware ("SOFTWARE"). The SOFTWARE includes computer software, the associated media, any printed materials, and any electronic or "online" documentation. Any software provided along with the SOFTWARE that is associated with a separate end-user license agreement is licensed to you under the terms of that license agreement. By installing, copying, downloading, accessing, or otherwise using the SOFTWARE, you agree to be bound by the terms of this AGREEMENT. If you do not agree to the terms of this AGREEMENT, Navini is unwilling to license the SOFTWARE to you. In such event, you shall not use or copy the SOFTWARE, and you should promptly contact your Authorized Service Provider ("ASP") for instructions on return of the SOFTWARE and Ripwave Modem. EXCEPT FOR NON-DISCLOSURE AGREEMENTS BETWEEN THE PARTIES, THIS IS THE ENTIRE AGREEMENT BETWEEN THE PARTIES RELATING TO THIS SOFTWARE ANDSUPERSEDES ANY PURCHASE ORDER, COMMUNICATION, ADVERTISING, OR REPRESENTATION CONCERNING THE SOFTWARE OR THE RIPWAVE SERVICE. NO CHANGE OR MODIFICATION OF THIS AGREEMENT WILL BE VALID UNLESS IT IS IN WRITING AND SIGNED BY NAVINI. SOFTWARE LICENSE The SOFTWARE is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE is licensed, not sold. This Agreement does not authorize a sale or lease of the SOFTWARE. The term "COMPUTER" shall mean a single computer system. ---- NOTICE E BY USING THE RIPWAVE SOFTWARE (INCLUDING THE COMPUTER SOFTWSSOCIATED MEDIA, ANY PRINTED MATERIALS, TAELECTRONIC OR “ONLINE” DOCUMENTATION) YOU ACCEPT THE TERMS AND CONDITIONS OF THIS LICENSAENTIRE PACKAGE TO YOUR YOU A LICENIN RETURN FOR OUR GRANTING TOAGREE TO THE FOLLOWING IMPORTANT - READ CAREFUgreement between you (either anaS Part #40-00097-00 Rev F v1.0 May 21, 2004 44
Navini Networks, Inc. Ripwave Modem User Guide 1. GRANT OF LICENSE. This AGREEMENT grants to you a personal, non-exc 1.1 Storage, Installation and Use. rovided in this AGREEMENT, you ill be allowed to install, use, access, the SOFTWARE on multiple l Modem ("MODEM"). ides e IVE WORKS, OR REVERSE r uch event, ware and all AGREEMENT does not grant you any rights in connection with any lusive, non-transferable license as follows: Except as otherwise expressly p run, or otherwise interact with wCOMPUTERS. This SOFTWARE may only be used with a Ripwave Digita 2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS. 2.1 Multiple Processor Version Selection. The CD or diskette(s) on which the SOFTWARE resmay contain several copies of the SOFTWARE, each of which is compatible with different microprocessor architectures, such as the x86 architecture or various RISC architectures ("Processor Version(s)"). You may install and use only one copy of one Processor Version of the SOFTWARE on thOMPUTER. C 2.2 Limitations on Reverse Engineering, Decompiling, and Disassembly. YOU MAY NOT ODIFY, TRANSLATE, DISASSEMBLE, CREATE DERIVATMENGINEER THE SOFTWARE OR ANY COPY, IN WHOLE OR IN PART. 2.3 Rental. You may not rent, lease, assign, or lend the SOFTWARE or distribute copies of the SOFTWARE to others. 2.4 Software Transfer. You may not sell the SOFTWARE. You may not post, distribute or transfer the SOFTWARE to anyone. You are authorized to use the SOFTWARE on your machine, which means a machine, all of which is under your complete, direct legal and physical control. 2.5 Termination. This license is effective until terminated. You may terminate this license by returning the SOFTWARE, the Ripwave Modem and associated hardware and all documentation to youservice provider. Without prejudice to any other rights, NAVINI may terminate your rights under this AGREEMENT if you fail to comply with the terms and conditions of this AGREEMENT. In syou must return the SOFTWARE and any copies, the Ripwave Modem and associated harddocumentation to your service provider. .6 Trademarks. This2trademarks or service marks of NAVINI. Part #40-00097-00 Rev F v1.0 May 21, 2004 45
Ripwave Modem User Guide Navini Networks, Inc. 2.7 Third Party Intellectual Property. Licensee acknowledges, understands licensed Software covered by this License AgreemenP and agrees that the t may contain Intellectual Property owned by Third arties and duly licensed to NAVINI NETWORKS, INC. Copyright, Patent and other laws protect Third efit roperty, and agrees to stop using, destroy and/or return such Third Party owned Intellectual Property th in this License Agreement. The hird Party is a third party beneficiary under this License Agreement and may independently enforce its . UPGRADES. If the SOFTWARE is labeled as an upgrade, you must be properly licensed to use a y in accordance with the rms of this AGREEMENT. he SOFTWARE is provided with restrictive rights. All title and intellectual roperty rights in and to the SOFTWARE (including but not limited to any images, photographs, atiFTWARE but may be ccessed through use of the SOFTWARE and the MODEM is the product of the respective content s. This his AGREEMENT are reserved by NAVINI. I. For ort number provided in their documentation. 6. U.S. GOVERNMENT RESTRICTED RIGHTS. ALL SOFTWARE provided to the U.S. Government pursuant to solicitations issued on or after December 1, 1995 is provided with the commercial license rights and restrictions described elsewhere herein. ALL SOFTWARE provided to the U.S. Government pursuant to solicitations issued prior to December 1, 1995 is provided with “Restricted Rights” as provided for in FAR, 48 CFR 52.227-14 (June 1987) or DFAR, 48 CFR 252.227-7013 (Oct 1988), as applicable. 7. EXPORT RESTRICTIONS. You agree that you will not directly or indirectly export or re-export the SOFTWARE (or portions thereof) to any proscribed country. You specifically agree not to export or Party Intellectual Property manufactured with, marketed with, or otherwise bundled with the licensed Software. Licensee promises to keep such Third Party Intellectual Property in confidence to the benof the Third Party, agrees not to reverse engineer or otherwise decompile Third Party Intellectual Punder the same terms and conditions as the licensed Software as set forTIntellectual Property rights. 2.8 Remote Digital Access. Licensor reserves the right, but is not obligated to digitally access theModem and/or the Ripwave Software for the purposes of upgrading and maintaining the software. 3product identified by NAVINI as being eligible for the upgrade in order to use the SOFTWARE("Eligible Software"). SOFTWARE labeled as an upgrade replaces and/or supplements (and maydisable) the Eligible Software. You may use the resulting upgraded product onlte 4. COPYRIGHT. Tpanim ons, video, audio, music, text, and "applets" incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by NAVINI. All title and intellectual property rights in and to the content that is not contained in the SOaowner and may be protected by applicable copyright or other intellectual property laws and treatieAGREEMENT grants you no rights to use such content. Use of any online services that may be accessed through the SOFTWARE may be governed by the respective terms of use for such services. If this SOFTWARE contains documentation that is provided only in electronic form, you may print one copy of such electronic documentation. You may not copy the printed materials accompanying the SOFTWARE.All rights not specifically granted under t 5. PRODUCT SUPPORT. Product support for the SOFTWARE is not provided by NAVINproduct support, please refer to ASP's supp Part #40-00097-00 Rev F v1.0 May 21, 2004 46
Navini Networks, Inc. Ripwave Modem User Guide re-export the SOFTWARE (i) to any country to which the U.S. has embargoed or restricted the export of a, ERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ITLE, NON-INFRINGEMENT, AND ANY WARRANTY AGAINST LATENT DEFECTS. NAVINI ING HICH SOFTWARE BEST SUITS YOUR NEEDS, FOR INSTALLING THE SOFTWARE, AND R UANT TO YOUR USE OF THE SOFTWARE AND NAVINI SHALL OT BE LIABLE FOR ANY COSTS OR DAMAGES ARISING OUT OF, EITHER DIRECTLY OR IR L U OR ANY , RES NDEMNITY IN ESPECT OF ANY CLAIM RELATED TO THE SOFTWARE. IN ANY EVENT, NAVINI'S BIL goods or services, which currently include, but are not necessarily limited to, Cuba, Iran, Iraq, LibyNorth Korea, Sudan, and Syria, or to any national of any such country, wherever located, who intends to transmit or transport the SOFTWARE back to such country; (ii) to any person or entity whom you know or have reason to know will utilize the SOFTWARE in the design, development, or production of nuclear, chemical, or biological weapons; or (iii) to any person or entity who has been prohibited from participating in U.S. export transactions by any federal agency of the U.S. government. 8. WARRANTY. THE SOFTWARE IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MTDOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE. YOU ARE SOLELY RESPONSIBLE FOR DETERMINWFOR RESULTS OBTAINED. YOU HAVE THE SOLE RESPONSIBILITY FOR INSPECTING AND TESTING THE SOFTWARE TO YOUR SATISFACTION BEFORE USING THEM WITH IMPORTANT DATA OR WITH YOUR COMPUTER. NAVINI MAKES NO WARRANTIES OREPRESENTATIONS WHATSOEVER REGARDING ANY GOODS OR SERVICES PROVIDED BYANY THIRD PARTIES PURSNIND ECTLY, THE ACTIONS OR INACTIONS OF SUCH THIRD PARTY. IN NO EVENT SHALNAVINI NETWORKS, INC. OR ANY THIRD PARTY INVOLVED IN THE CREATION, PRODUCTION, DELIVERY, OR LICENSING OF THE SOFTWARE BE LIABLE TO YOTHIRD PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, GENERAL, PUNITIVE, EXEMPLARYAGGRAVATED, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF, WHETHER FORESEEABLE OR UNFORESEEABLE, OF ANY KINDWHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS; UNANTICIPATED BENEFITS OR REVENUE; ANTICIPATED PROFITS; DAMAGES OR COSTS INCURRED AS A RESULT OF: (i) LOST TIME, DATA, OR USE OF THE SOFTWARE; (ii) HARDWARE FAILUFOR ANY REASON; (iii) INCOMPATIBILITY WITH HARDWARE OR OTHER SOFTWARE; (iv) LOSS OR CLAIMS FROM THIRD PARTIES; OR (v) FROM ANY OTHER CAUSE ARISING OUT OF USE OF OR INABILITY TO USE THE SOFTWARE, OR CONTRIBUTION OR IRLIA ITY SHALL NOT EXCEED THE ACTUAL PRICE PAID FOR THE LICENSE TO USE THESOFTWARE. Part #40-00097-00 Rev F v1.0 May 21, 2004 47
Ripwave Modem User Guide Navini Networks, Inc. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAOR CONSEQUENTIAL DAMAGES, OR ALLOW LIMITATIONS ON HOW LONG A WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHERIGHTS, WHICH VARY FROM JURISDICTION TO JURISDICTION. L R . LAW. This Agreement and each Order shall be construed in accordance with the laws (including licts of ser e SOFTWARE wave, and 9the Uniform Commercial Code) of the State of Texas, without giving effect to principles of conflaws. Any legal action arising here from will be brought within the state or federal courts located in Dallas county, Texas, which is agreed by the parties to be a convenient forum. The SOFTWARE Uacknowledges, understands and agrees that this Agreement is written in the English Language and versions of this Agreement written in any other language is for convenience only, and thUser expressly waives all “native language” requirements, whether based in local statutory, regulatory orother law. END OF AGREEMENT Copyright © 2001, 2002, 2003, 2004 Navini Networks, Inc. All rights reserved. Printed in the USA. Navini Networks is a registered trademark. Internet at the Speed of Thought, Zero-Install, RipUnwired by Navini are trademarks of Navini Networks, Inc. Other product and company names mentioned herein may be trademarks and/or service marks of their respective owners. Rev. 052302 Part #40-00097-00 Rev F v1.0 May 21, 2004 48

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