Hi G Tek IGRS46D916 DataReader User Manual ch8 end

Hi-G-Tek Ltd DataReader ch8 end

Users Manual 5

TroubleshootingandProblem SolvingChapter 8
Troubleshooting8Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 2081. Power LED is red: reader malfunction. Replace reader2. Power LED is off: verify power connection3. Reader does not respond to host. 1. 2. 8.1. DataReader Troubleshooting3.1 Verify power LED blinks at power on. LED should then remain steady green.3.2 Verify cable connections are according to diagram3.3 Verify reader address is correctly transmitted by host3.4. Verify terminator present at end of the RS485 chain4.1 Verify seal is within reader communication range4.2 Verify antenna connections4.3 Verify SD LED lights up for a short time upon receiving host command (Host request transmitted by reader)4.4 Verify RD LED lights up for a short time (reader received data from seal) 4. Reader does not read seal8.2. Evaluation System TroubleshootingWhen inserting Reader ID and ADD to the list using the evaluationsoftware the reply: "com port time out" is received."Command Fail" is repeated under Verify & Set optionPossible reasons:Possible reasons:a. The Reader is not powered.b. The RS-232 converter is not connected to the PC.c. The RS-232 converter is not powered.d. The PC port definitions are incorrect.a. The Reader is not powered.b. The RS-232 converter is not connected to the PCc. The RS-232 converter is not powered.d. The Reader Address = 0 when connected via RS-485 and more than one Reader is connected
Troubleshooting8Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 2093. 4. 5. 6. Repeated "No Seals" failure when using the Verify command Repeated "Seal Does Not Respond" reply using the Add Verify command. General All Commands failure - check that ADI, Department, and ORG ID parameters in the Seal and the Reader are compatible.Seal does not respond to Tamper command.Possible reasons:Possible reasons:Possible reasons:a. Incompatible parameters between the Seal and the Reader. The parameters are: ADI, Department, Org ID.b. Low power transmission.c. Antenna disconnected.d. Seals are located too far away.e. Number of windows defined greater than 255.a. Incompatible parameters between the Seal and the Reader. The parameters are: ADI, Department, Org ID.b. Low power transmission.c. Antenna disconnected.d. Seals are located too far away.e. Number of windows defined greater than 255.a. Seal is not in Tamper mode.b. Open the Seal and re-run the Tamper command. Repeat several times. If Seal still does not respond, follow procedure detailed in section 5.
Troubleshooting8Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 2107. 8. 9. Seal does not respond to Hard Wakeup command: Set or Reset failure in Reset Status command: Check that the required bit can be changed. Parameter cannot be changed in the Write Parameters command:.Possible reasons:Possible reasons:a. The Seal is not in Deep Sleep mode.a. The Parameter is not in the Parameter Change list.b. The number of bytes is not compatible with the parameter size.
Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 211TechnicalSpecificationsChapter 9
Technical Specifications9Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 212Physical CharacteristicsPerformance CharacteristicsOOperating Temperature ( C)OStorage Temperature ( C)Humidity (%)Mechanical VibrationMechanical ShockDimensions (mm)Weight (gr)Power Requirements - External (volts)InterfaceOperating Frequency (MHz)Read Range (m)StandardsEnvironmental Conditions195X165X95 not including antenna1000RS-485 optically isolated30 @ open space-40 - +70-40 - +7090 non condensingAs per MIL-810D & SAE J1455As per MIL-810D & SAE J1455FCC part 15.24924v Outdoor DataReader IG-RS-46D-916 IG-RS-46D-433 IG-RS-46D-318 IG-RS-46D-315916.5 433.92 318 3159.1. 24v Outdoor DataReaderPower Consumption(watts)24 Vdc nominal (10 to 35)1.7W@Tx, 1.1W@RxDesigned according toUL1950EN300220EN301489EN60950 UL1950 UL1950
Technical Specifications9Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 213Physical CharacteristicsPower Requirements - External (volts)12v Outdoor DataReader9.2. 12v Outdoor DataReader Power Consumption (watts)12 Vdc nominal (10 to 35)* All other specifications are as in section 9.1.Physical CharacteristicsPower Requirements - External (volts)12v Outdoor DataReader9.3. 48v Outdoor DataReader 48 Vdc nominal (20 to 70)* All other specifications are as in section 9.1.IG-RS-46D-916/12 IG-RS-46D-433/12 IG-RS-46D-318/12 IG-RS-46D-315/12IG-RS-46D-916/48 IG-RS-46D-433/48 IG-RS-46D-318/48 IG-RS-46D-315/481.7W@Tx, 1.1W@Rx1.7W@Tx, 1.1W@RxPower Consumption (watts)
Technical Specifications9Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 214Physical CharacteristicsPerformance CharacteristicsOOperating Temperature ( C)OStorage Temperature ( C)Dimensions (mm)Weight (gr)InterfaceOperating Frequency (MHz)Read Range (m)StandardsEnvironmental Conditions195X165X95 not including antenna1000RS-485 optically isolated30 @ open space 0 - +70-20 - +70DataReader IG-RS-46-315 IG-RS-46-318 IG-RS-46-433 IG-RS-46-916315 318 433.92 916.59.4. 24v Indoor DataReader Power Requirements - External (volts) 24 Vdc nominal (10 to 35)Designed according toUL1950EN300220EN301489EN60950UL1950UL1950FCC part 15.249Power Consumption(watts) 1.7W@Tx, 1.1W@Rx
Technical Specifications9Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 215Physical CharacteristicsPower Requirements - External (volts)12v Outdoor DataReader9.5. 12v Indoor DataReader 12 Vdc nominal (10 to 35)* All other specifications are as in section 9.4.Physical CharacteristicsPower Requirements - External (volts)48v Outdoor DataReader9.6. 48v Indoor DataReader 848 Vdc nominal (20 to 70)* All other specifications are as in section 9.4.IG-RS-46-315/12IG-RS-46-315/48IG-RS-46-318/12IG-RS-46-318/48IG-RS-46-433/12IG-RS-46-433/48IG-RS-46-916/12IG-RS-46-916/48Power Consumption(watts) 1.7W@Tx, 1.1W@RxPower Consumption(watts) 1.7W@Tx, 1.1W@Rx
Technical Specifications9Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 2169.8. DataSeal Physical CharacteristicsPerformance CharacteristicsOOperating Temperature ( C)OStorage Temperature ( C)Humidity (%)Mechanical VibrationMechanical ShockDimensions (mm)Weight (gr)HousingPower Requirements (volts)User Memory (Bytes)Events Memory (events)InterfaceOperating Frequency (MHz)Read Range (m)Operating Frequency (kHz)Read Range (cm)StandardsEnvironmental Conditions49X37X85100Plastic reinforced with fiberglass3.6 internal battery204810Mounting Cradle P.N. IG-DH-4030 @ open space12550-40 - +70-40 - +7090 non condensingAs per MIL-810D & SAE J1455As per MIL-810D & SAE J1455DataSeal IG-RS-40-916 IG-RS-40-433 IG-RS-40-318 IG-RS-40-315916.5 433.92 318 315Designed according to EN300220EN301489FCC part 15.249Antenna CharacteristicsBeam Divergence Omni-directional on non-metal wall.Hemisphere on metal wall.Polarization Vertical
Technical Specifications9Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 2179.9. Magnetic DataSeal Physical CharacteristicsPerformance CharacteristicsOOperating Temperature ( C)OStorage Temperature ( C)Humidity (%)Mechanical VibrationMechanical ShockDimensions (mm)Weight (gr)HousingPower Requirements (volts)User Memory (Bytes)Events Memory (events)Operating Frequency (MHz)Read Range (m)Operating Frequency (kHz)Read Range (cm)StandardsAntenna CharacteristicsEnvironmental Conditions49X37X65100Plastic reinforced with fiberglass3.6 internal battery20481030 @ open space12550-40 - +70-40 - +7090 non condensingAs per MIL-810D & SAE J1455As per MIL-810D & SAE J1455Magnetic DataSealBeam Divergence Omni-directional on non-metal wall.Hemisphere on metal wall.Polarization VerticalIG-RS-40M-315IG-RS-40M-318IG-RS-40M-433IG-RS-40M-916916.5 433.92 318 315Designed according to EN300220EN301489FCC part 15.249
Technical Specifications9Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 218NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radiofrequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particularinstallation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:-Reorient or relocate the receiving antenna.-Increase the separation between the equipment and receiver.-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.-Consult the dealer or an experienced radio/TV technician for help.Changes or modifications to this equipment not expressly approved by Hi-G-Tek Ltd. could void the user's authority to operate the equipment.9.10 FCC approved products:Product P/N FCC IDIG-RS-46D-916DataReader OB6-IGRS46D916WARNING: It is the responsibility of the installer to ensure that when using the outdoor antenna kits in the United States (or where FCC rules apply), only those antennas certified with the product are used. The use of any antenna other than those certified with the product is expressly forbidden in accordance with FCC rules CFR47 part 15.204.IG-RS-40-916DataSeal OB6-IGRS40916
IndexChapter 10
IndexHi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 22010ABCAddressed VerifyADIAlert Burst Mode.Alert WindowAntenna orientationBattery LifeBuffer fullCarrier SenseCollisionCellular LayoutCh1Communication ChannelsDataTerminal Date & TimeDepartmentD72, 73, 81, 82, 89, 95, 140, 141, 153, 20451, 6770, 73, 13310510350, 85, 113, 114, 143, 151, 182, 184, 19358, 108, 109, 132, 136, 137, 179, 194, 200, 20951, 73, 10587, 88, 124, 12517, 50, 5158, 68, 79, 191, 19254, 66, 102, 103, 104, 126, 18316, 17, 71, 72, 111, 194, 197, 198DataReader 17, 20, 21, 22, 23, 30, 31, 32, 33, 34, 35, 36, 37, 38, 41, 44, 45, 46, 48, 65, 71, 71, 111, 170, 171, 174, 175, 208, 212, 213, 214, 21518654, 55, 66
IndexHi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 22110EFGHIEVENT MemoryEvents.General errorGlobalGMTGreenwich Mean TimeFOOTPRINT Hard wakeupHigh frequencyIllegal ORG_IDIndoorLLife Counter.LockLong StatusLow frequency 71, 7270, 7262, 18557, 107, 108, 109, 19272, 81, 140, 148, 201, 21068, 11217, 57, 137, 186, 197, 19868, 11217, 22, 23, 36, 38, 41, 103, 214, 21516, 27, 30, 44, 83, 87, 112, 123, 129, 141, 152, 185, 192, 197, 19816, 5710718558, 60, 62, 107, 109, 191, 19216, 17, 19, 58, 59, 61, 72, 80, 85, 109, 110,114, 139, 143, 151, 152, 181, 185, 191, 192,194, 195, 206, 216, 217
IndexHi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 22210MNOMCUModeNew BatteryOpen/CloseOrg_IDOrg_ID*OutdoorRRandom Access WindowRD_IDREAD PARAMETERS Reader AddressReader IDReader Interrogation HeaderReader SessionReader ZoneReaders Interlace WindowRrRS-232RS-485Rt48, 65, 86, 87, 101, 120, 123, 124, 164, 165, 170, 171, 17417, 21, 22, 32, 33, 34, 35, 38, 43, 45, 48, 50, 51, 58, 59, 61, 63, 67, 70, 71, 72, 73, 81, 82, 86, 87, 89, 95, 112, 113, 116, 118, 123, 133, 137, 140, 149, 153, 158, 160, 170, 171, 175, 176, 180, 181, 183,185, 186, 189, 201, 202, 203, 204, 209, 21018518570, 95, 107, 108, 109, 159, 19217, 20, 21, 22, 30, 32, 41, 103, 212, 213, 215707051, 5284, 93, 94, 113, 143, 15772, 97, 131, 168, 170, 20850, 51, 54, 55, 72, 81, 106, 112, 117, 179, 180, 184119, 133, 168, 169, 170, 185, 20851, 5451, 6733, 39, 41, 43, 44, 87, 96, 104, 106, 116, 117, 123, 133, 20851, 78, 85, 137, 143, 17851, 54, 78, 137, 169, 177, 178, 191, 19234, 35, 39, 40, 41, 43, 44, 45, 74, 85, 87, 97, 104,106, 116, 117, 123, 133, 161, 208, 212, 214105
IndexHi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 22310SScrollSeal NumberSeal StampSegregationSerial communication portSleepSLOTTED ALOHASuspended SETSynchronizeSystem ParameterSystem CycleTTag/Seal StatusTamper CommandsTawTbrsTcwThwTiwTrwTsTw109, 18658,181, 185, 191, 192635080, 113, 139, 147, 185, 1965759, 61, 71, 72, 73, 81, 95, 104, 105, 134, 15955, 56, 72585051, 54, 565851, 5450, 51, 54, 55, 58, 66, 67, 112, 13351, 67, 78, 114, 137, 177, 19151, 112, 113, 11450, 51, 66, 67, 71, 116, 13750, 51, 54, 56, 78, 113, 114, 117, 137, 177, 1916910750, 58, 59, 61, 72, 76, 81, 95, 113, 116, 135, 140, 148, 158, 160, 185, 201, 210
IndexHi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 22410UUDTUnrecognized CommandUnsynchronized ModeUser Data SizeUSER DATAVerify Command.Version of FirmwareVWRITE PARAMETERSYARD Management WY11118671, 73, 134, 15958, 111, 19754, 79, 108, 109, 113, 114, 137, 138, 146, 147, 191, 193, 20968, 79, 84, 92, 93, 112, 113, 129, 143, 156, 21055183, 18458
Hi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 225Index10
Contact InformationHi-G-Tek Ltd. Microelectronics & Asset Tracking Technology 226Hi-G-Tek Ltd. Microelectronics and Asset Tracking TechnologyTel: 972-3-5339359Fax: 972-3-5339225http://www.higtek.com

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